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HP Photosmart D7300 series

1. P 67 HP Photosmart D7300 series 4 Welcome Thank you for purchasing an HP Photosmart D7300 series printer With this new photo printer you can print beautiful photos save photos to a computer and create fun and easy projects with or without a computer This guide primarily explains how to print without connecting a computer To learn how to print from a computer install the printer software and view the electronic Help For an overview of using a computer and the printer together see Printing from a computer For information about installing the software see the Quick Start guide Home users can learn how to e Print borderless photos from the printer or from a computer e Choose a photo layout e Convert a color photo to black and white or apply a color effect such as Sepia or Antique The printer comes with the following documentation e Quick Start Guide The Quick Start Guide explains how to set up the printer install the printer software and print your first photo e User Guide The User Guide is the book you are reading This guide describes the basic features of the printer explains how to use the printer without connecting a computer and contains hardware troubleshooting information e Onscreen help The onscreen HP Photosmart printer help describes how to use the printer with a computer and contains software troubleshooting information Special features New features and media ma
2. Lightly moisten a swab or cloth with water and squeeze out any excess water Hold the ink cartridge by its handle and gently wipe only the copper colored contacts with the swab or cloth a HP Photosmart D7300 series 1 Gently wipe only the copper colored contacts 6 Place the ink cartridge back into the empty slot and press down on the gray latch until it clicks into place 7 Repeat if necessary for the other ink cartridges 8 Close the top cover Caution The ink supply may become pressurized Inserting a foreign object into the ink supply could result in ink being expelled and coming in contact with persons or property Print a self test report If you are experiencing problems with printing print a self test report This two page report labelled the Extended Self Test Diagnostic Page can help you diagnose printing problems and can provide valuable information if you need to call HP Support You can also use this report to check on the approximate percentage of ink remaining in the ink cartridges 1 Touch Settings 2 Touch Tools then scroll to Print test page 3 Touch Print test page The HP Photosmart printer prints a two page self test report that contains the following information e Product information Includes the model number serial number and other product information e Revision information Includes the firmware version number and indicates whether or not you have an HP two sided printin
3. lights 6 Load paper 11 loading paper 11 M memory cards inserting 17 printing from 21 removing 18 saving photos to a computer 33 supported types 16 Memory Sticks 16 Microdrive 16 missing ink cartridge 53 MPEG 1 file format 17 MultiMediaCard 16 P Paper load 11 paper buying and choosing 11 loading 11 maintaining 11 43 specifications 61 trays 4 phone support 59 phone support period period for support 59 photos 67 antique coloration 27 cropping 27 date and time stamp 27 e mailing 33 framing 27 improving quality 26 printing 21 saving to computer 31 sepiatones 27 supported file formats 17 zooming 27 Photosmart Share See HP Photosmart Share PictBridge cameras 23 placing a call 59 print head cleaning 40 failure 55 stalled 55 print quality changing 21 Printer Specifications 61 printer accessories 7 care and maintenance 39 cleaning 39 connecting 21 31 documentation 3 error messages 50 home 7 parts 4 specifications 61 storing 43 printer software updating 42 printer software updating 35 printing from a computer 35 from BlueTooth device 21 from cameras 23 from memory cards 21 from PictBridge camera 21 photos 21 range of photos 21 test page 41 without computer 21 Q quality photo paper 43 photos 26 printing test page 41 Questions and Answers 45 68 R range printing 21 regulatory notices regulatory model identification number 4 removing memory cards 18 replacing ink car
4. A6 6 92 x 9 86 cm A4 13 x 18 cm Hagaki 6 8 x 9 36 cm L 5 87 x 8 25 cm 3 per page az 3 5 x 5 inch 1 5 x 2 25 inch 4 x 6 inch 1 75 x 2 625 inch 5 x 7 inch 2 25 x 3 375 inch 8 x 10 inch 3 33 x 5 inch 8 5 x 11 inch 4 x 6 inch A6 4 77 x 7 15 cm A4 10 x 15 cm Hagaki 4 52 x 6 78 cm HP Photosmart D7300 series User Guide 25 Chapter 3 continued Layout Paper size photo size L 3 96 x 5 94 cm 4 per page 3 5 x 5 inch 1 5 x 2 25 inch 4x6 inch 1 75 x 2 5 inch 5 x 7 inch 2 2 x 3 25 inch 8 x 10 inch 3 5 x 4 75 inch 8 5 x 11 inch 3 5x 5 inch A6 4 77 x 6 92 cm A4 9 x 13 cm Hagaki 4 52 x 6 5 cm L 3 96 x 5 7 cm 9 per page 3 5 x 5 inch 1 x 1 375 inch 4 x 6 inch 1 125 x 1 5 inch 5x7 inch 1 5 x 2 inch 8 x 10 inch 2 25 x 3 inch 8 5 x 11 inch 2 5 x 3 25 inch Wallet size A6 3 07 x 4 05 cm A4 6 4 x 8 4 cm Hagaki 2 9 x 3 86 cm L 2 53 x 3 36 cm ES Note The printer may rotate the photos to fit the layout Improving photo quality The printer provides a variety of enhancements that can improve the quality of a photo printed from a memory card These print settings do not change the original photo They only affect printing Problem Photos with poor brightness How to correct it 1 Touch Print 2 Touch 4x6 or Enlargement to select your desired photo size 3 Touch the desired paper size 4 Touch Ed
5. LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE C Limitations of liability 1 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies 2 TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES D Local law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world 2 To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers
6. inserted and a digital camera is connected to the camera port at the same time Remove memory cards or disconnect the camera until only one card is in the printer or only a camera is connected Error message Card was removed Job was cancelled Touch OK Solution You removed a memory card from the printer while it was busy printing a file from the card Follow these steps 1 Touch OK 2 Reinsert the memory card and print the selected photos again The memory card must remain inserted until the print job is complete To avoid damage to memory cards in the future do not remove them from the printer memory card slot while they are being accessed For more information see Removing a memory card Error message Camera selections DPOF file has error Solution The printer is unable to read a DPOF file due to corrupted data or an error on the memory card Use the printer control panel to reselect the photos For more information see Print photos from a memory card Error message Some camera selected photos are not on card Solution Some camera selected photos are missing or have been deleted Try the following e Confirm that you did not accidentally delete the photo from the memory card e Reselect the photos again using the digital camera e Print a new photo index to see the index numbers associated with each photo For more information see Printing photos Error message Cannot display this photo OR Can
7. less in length 64 HP Photosmart D7300 series HP Warranty HP product Duration of limited warranty Software Media 90 days Printer 1 year Print or Ink cartridges Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached whichever occurs first This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with Accessories 1 year unless otherwise stated A Extent of limited warranty 1 Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer 2 For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be interrupted or error free 3 HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP c Operation outside the product s specifications d Unauthorized modification or misuse 4 For HP printer products the use of a non HP cartridge or a refilled cartridge does not affect either
8. photos from a memory card inserted in the printer to a computer where you can enhance or organize them in the HP Photosmart Premier or other software e Share photos through HP Photosmart Share e Print directly from an HP Photosmart direct printing digital camera to the printer For more information see Print photos from a digital camera and the camera documentation PictBridge Print directly from a PictBridge compatible digital camera to the printer For more information see Print photos from a digital camera and the camera documentation HP Photosmart D7300 series User Guide 31 Chapter 4 32 continued Connection type and what you need This lets you The PictBridge symbol A PictBridge compatible digital camera and a USB cable Connect the camera to the camera port on the front of the printer Bluetooth The optional HP Bluetooth wireless printer adapter If the printer came with this accessory or you have purchased it separately see the accompanying documentation and the onscreen Help for instructions Print from any device with Bluetooth wireless technology such as a digital camera a camera phone or a PDA to the printer If you connect the optional HP Bluetooth wireless printer adapter to the printer through the camera port be sure to setthe Bluetooth printer menu options as needed See Settings HP iPod An HP iPod and the USB cable that came with i
9. selecting the print options you want to change in the Copies amp Pages drop down menu For more information on changing the printing preferences see the electronic Help HP Photosmart D7300 series Open the electronic help Windows users e Press F1 on your keyboard e Forfield level help click the in the top right corner of the Print dialog box Mac users 1 From the Finder menu select Help and then Mac Help 2 Select HP Photosmart Premier help from the Library and then select HP Photosmart printer help HP Real Life technologies features Explore the many photo editing and enhancing options in the HP Real Life technologies software features These features such as automatic red eye removal and adaptive lighting make it easy for you to print high quality photos Access Real Life technologies features Windows users 1 Open the Print dialog box usually by selecting Print from the File menu 2 Click the Paper Quality tab then click the Real Life Digital Photography button OR Click the Properties or Preferences button and then click the Real Life Digital Photography button Access Real Life technologies features Mac users 1 Open the Print dialog box usually by selecting Print from the File menu 2 Select Real Life Digital Photography from the Copies amp Pages drop down menu HP Photosmart D7300 series User Guide 37 Chapter 5 38 HP Photosmart D7300 series 6 Care and maintenance The p
10. the printer and the paper tray HP Photosmart D7300 series User Guide 21 Chapter 3 22 continued If you want to Follow these steps you want to use is loaded with the correct paper Print camera selected photos from a memory card When you select photos for printing using a digital camera the camera creates a Digital Print Order Format DPOF file that identifies the selected photos The printer can read DPOF 1 0 and 1 1 files directly from a memory card 1 Use the digital camera to select the photos you want to print For more information see the documentation that came with the camera 2 Ifyou select default as the photo layout with the camera touch the Layout to select a photo layout If you select a photo layout other than default with the camera photos print in the camera selected layout regardless of the printer setting 3 Load the desired paper 4 Remove the memory card from the digital camera and insert it into the printer 5 Whena message appears on the printer screen asking if you want to print the camera selected photos touch A The photos you selected with the camera begin printing If the printer cannot find or read all of the camera selected photos on the card it prints the photos that it can read After printing the printer deletes the DPOF file and unmarks the photos Print using the Wizard The print wizard provides detailed instructions about se
11. the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled cartridge or an expired ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage 5 If HP receives during the applicable warranty period notice of a defect in any product which is covered by HP s warranty HP shall either repair or replace the product at HP s option 6 If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product 7 HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP 8 Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced 9 HP products may contain remanufactured parts components or materials equivalent to new in performance 10 HP s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer B Limitations of warranty TO THE EXTENT ALLOWED BY
12. to select it for printing 7 Touch Print to print the selected frames Print a photo index A photo index shows thumbnail views and index numbers for up to 2000 photos on a memory card Use plain paper instead of photo paper to reduce costs A photo index may be several pages long Before you begin make sure that the memory card is inserted in the printer and the paper tray you want to use is loaded with the correct paper Touch Print Touch All Select 8 5x11 paper Touch the index sheet icon TONS Stop printing To stop a print job in progress press Cancel Print photos from a digital camera You can print photos by connecting a PictBridge digital camera directly to the camera port of the printer with a USB cable If you have a digital camera with Bluetooth wireless technology you can insert the optional HP Bluetooth wireless printer adapter in the printer and send photos to the printer wirelessly When you print from a digital camera the printer uses the settings that you selected on the camera For more information see the documentation that came with the camera To print photos from a Follow these steps Digital camera with Bluetooth wireless technology If you have a digital camera with Bluetooth wireless technology you can purchase the optional HP Bluetooth wireless printer adapter and print from a camera using a Bluetooth wireless connection 1 Setthe Bluetooth opti
13. 820 890 323 Rom nia 0801 033 390 Poccua Mocksa Poccua Cau lerep ypr 095 777 3284 812 332 4240 800 897 1415 449 gal Singapore www hp com support singapore Slovensko 0850 111 256 02 6910602 yon El Salvador 800 6160 Espa a www hp com support France www hp com support Deutschland www hp com support South Africa international South Africa RSA 27 11 2589301 086 0001030 EM da at ro amp urepiK 30 210 6073603 Rest of West Africa 351 213 17 63 80 EM da evr g EAAdSac 801 11 75400 Suomi www hp com support EM da am K rrpo 800 9 2654 Sverige www hp com support Guatemala 1 800 711 2884 Switzerland www hp com support Nin www hp com suppor Magyarorsz g 06 40 200 629 luy hp ed india www hp com support india 071 891 391 wis Indonesia www hp com support Trinidad amp Tobago 1 800 711 2884 971 4 224 9189 Ba T rkiye 90 212 444 71 71 4971 4 224 9189 S Ykpaina 044 230 51 06 4971 4 224 9189 ooa 600 54 47 47 Baal Ay yall cal La 971 4 224 9189 obi United Kingdom www hp com support 971 4 224 9189 call United States www hp com support Ireland www hp com support Uruguay 0004 054 177 1 700 503 048 Uw Venezuela Caracas 58 21 2 278 8666 Italia www hp com support Venezuela 0 800 474 68368 Jamaica 1 800 711 2884 Vi t Nam www hp com support
14. Copyrights and trademarks O 2006 Hewlett Packard Development Company L P The information contained herein is subject to change without notice Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Hewlett Packard Company notices The information contained in this document is subject to change without notice All rights reserved Reproduction adaptation or translation of this material is prohibited without prior written permission of Hewlett Packard except as allowed under copyright laws The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Trademarks HP the HP logo and Photosmart are property of Hewlett Packard Development Company L P The Secure Digital logo is a trademark of the SD Association Microsoft and Windows are registered trademarks of Microsoft Corporation CompactFlash CF and the CF logo are trademarks of the CompactFlash Association CFA Memory Stick Memory Stick Duo Memory Stick PRO and Memory Stick PRO Duo are trademarks or registered trademarks of Sony Corporation MultiMediaCard is a trademark of Infineon Technologies AG of Germany and is licensed to the MMCA Mul
15. F Maximum temperature range 5 40 C 41 104 F Storage temperature range 40 60 C 40 140 F Recommended humidity range 20 80 RH Maximum humidity range 10 80 RH Physical specifications Height 16 0 cm 6 30 inch Width 44 7 cm 17 6 inch Depth 38 5 cm 15 2 inch Weight 8 5 kg 18 7 Ib Power consumption Printing Average 75 W Printing Maximum 94 W Idle 13 3 16 6 W Power supply model number HP Part 0957 2105 Power requirement 100 240 VAC 10 50 60 Hz 3 Hz Ink cartridges HP Yellow Ink Cartridge HP Cyan Ink Cartridge HP Light Cyan Ink Cartridge HP Magenta Ink Cartridge HP Light Magenta Ink Cartridge HP Black Ink Cartridge Note The cartridge numbers you can use with this printer appear on the back cover of this printed guide If you have already used the printer several times you can also find the cartridge numbers in the printer software For more information see Insert ink cartridges HP Photosmart D7300 series User Guide 63 Appendix A continued Category Specifications Black printouts 32 pages per minute Print speed maximum Color printouts 31 pages per minute Photos 14 seconds for each 10 x 15 cm 4 x 6 inch photo USB support Microsoft Windows 98 2000 Professional Me XP Home and XP Professional Mac OS X 10 3 10 4 and later HP recommends using a USB 2 0 full speed compliant cable 3 meters 10 feet or
16. HP Photosmart D7300 series User Guide invent www hp com support 021 672 280 Jal Br N Japan Argentina Buenos Aires 54 11 4708 1600 E s Argentina 0 800 555 5000 en sa www hp com support Australia www hp com support korea australia Luxembourg www hp com support Osterreich www hp com support Malaysia www hp com support 17212049 val Mauritius 262 262 210 404 Belgi www hp com support M xico Ciudad de M xico 55 5258 9922 Belgique www hp com support M xico 01 800 472 68368 Brasil Sao Paulo Brasil 55 11 4004 7751 0 800 709 7751 081 005 010 Nederland www hp com support Canada Mississauga Area 905 206 4663 New Zealand www hp com support Canada 1 800 474 6836 Nigeria 1 3204 999 Central America amp www hp com support Norge www hp com support The Caribbean 24791773 fue Chile 800 360 999 Panam 1 800 711 2884 www hp com support Paraguay 009 800 54 1 0006 his china Per 0 800 10111 Colombia Bogot 571 606 9191 Philippines www hp com support Colombia 01 8000 51 4746 8368 Polska 22 5666 000 Costa Rica 0 800 011 1046 Portugal www hp com support Cesk republika 810 222 222 Puerto Rico 1 877 232 0589 Danmark www hp com support Rep blica Dominicana 1 800 711 2884 Ecuador Andinatel Ecuador Pacifitel 1 999 119 800 711 2884 1 800 225 528 800 711 2884 Reunion 0
17. ability of expired ink cartridges Error message Non HP ink Solution Replace the indicated ink cartridge s or touch OK to continue HP recommends that you use genuine HP ink cartridges Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results time after time Note HP cannot guarantee the quality or reliability of non HP ink Printer Ez service or repairs required as a result of printer failure or damage attributable to the use of non HP ink will not be covered under warranty If you believe you purchased genuine HP ink cartridge s go to www hp com go anticounterfeit Error message Original HP ink depleted Solution Replace the indicated ink cartridge s or touch OK to continue HP recommends that you use genuine HP ink cartridges Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results time after time d Note HP cannot guarantee the quality or reliability of non HP ink Printer E service or repairs required as a result of printer failure or damage attributable to the use of non HP ink will not be covered under warranty If you believe you purchased genuine HP ink cartridge s go to www hp com go anticounterfeit Error message Scheduled maintenance Solution You must align the printer to ensure excellent print quality With letter or A4 unused plain white paper in the Main tray touch OK The HP Photosmart printe
18. access door to clear paper jams If you cannot remove all jammed paper from the rear area ofthe printer try removing paper jammed in the middle of the printer by opening the paper jam door located inside the top cover 1 Open the paper jam door to clear paper jams in the middle of the printer Plug the printer back in and turn it on Error message Out of paper Load paper then press OK Solution Load paper then touch OK to print again For paper loading instructions see Load your paper Error message Unsupported media size Solution The printer cannot use the size of paper loaded in the paper tray Touch OK then load a supported paper size instead For a list of supported paper sizes see Printer specifications HP Photosmart D7300 series User Guide 51 Chapter 7 Error message Automatic paper sensor failed Solution The automatic paper sensor is obstructed or damaged Try moving the printer out of direct sunlight then touch OK and try printing again If this does not work go to www hp com support or contact HP Support Ink cartridge errors Before contacting HP support read this section for troubleshooting tips or go to the online support services at www hp com support Error message Wrong ink cartridge s installed Solution The first time you set up and use your HP Photosmart printer printer make sure to install the ink cartridges that were shipped with your printer The ink in these ink ca
19. ack yellow light cyan cyan light magenta and magenta 1 Ink cartridge latch for the black ink cartridge 2 Ink cartridge area for the color ink cartridges If you are replacing a cartridge remove the old cartridge by pulling it toward you out of its slot Recycle the old cartridge The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used ink cartridges free of charge For more information go to www hp com hpinfo globalcitizenship environment recycle inkjet html Remove the new ink cartridge from its packaging and while holding it by the handle slide the ink cartridge into the empty slot Make sure you insert the ink cartridge into the slot that has the same shaped icon and color as the new cartridge The copper colored contacts should be facing the printer as the ink cartridge is inserted HP Photosmart D7300 series User Guide 15 Chapter 2 RE Note The first time you set up and use the printer make sure to install the Ez ink cartridges that were shipped with your printer The ink in these ink cartridges is specially formulated to mix with the ink in the print head assembly 6 Repeat steps 2 through 5 for each ink cartridge you are replacing You must install all six cartridges The printer will not work if an ink cartridge is missing 7 Close the top cover The touch screen displays six ink drop icons showing the approximate ink level for each cartridg
20. ad photo paper and adjust guides inward 1 Paper width guide 2 Paper length guide Insert ink cartridges The first time you set up and use your HP Photosmart printer printer make sure to install the ink cartridges that were shipped with your printer The ink in these ink cartridges is specially formulated to mix with the ink in the print head assembly Purchasing replacement ink cartridges When purchasing replacement cartridges refer to the cartridge numbers that appear on the back cover of this guide These cartridge numbers may vary by country region HP Photosmart D7300 series User Guide 13 Chapter 2 RE Note If you have already used the printer several times and you have installed Ez the HP Photosmart printer software you can also find the cartridge numbers in the printer software Windows users Right click the HP Digital Imaging Monitor icon in the Windows taskbar and select Launch Show HP Solution Center Select Settings then Print Settings and then Printer Toolbox Click the Estimated Ink Levels tab and then click Ink Cartridge Information To order ink cartridges click Shop Online Mac users Click HP Photosmart Premier in the Dock Choose Maintain Printer from the Settings pop up menu Click Launch Utility and then choose Supplies Status from the pop up menu Ink cartridge tips HP Vivera Inks deliver true to life photo quality and exceptional fade resistance resulting in vivid colors that las
21. ailure you will be asked to bring it back to your local point of purchase Service is provided at no charge during the device limited warranty period After the warranty period you will be quoted a service charge 4 Call HP support Support options and availability vary by device country region and language HP support by phone For a list of support phone numbers see the phone number list on the inside of the front cover Phone support period One year of phone support is available in North America Asia Pacific and Latin America including Mexico To determine the duration of phone support in Europe the Middle East and Africa go to www hp com support Standard phone company charges apply Placing a call Call HP support while you are in front of the computer and the HP Photosmart printer Be prepared to provide the following information e Device model number located on the label on the front of the device e Device serial number located on the back or bottom of the device e Messages that appear when the situation occurs e Answers to these questions Hasthis situation happened before Can you re create it Did you add any new hardware or software to your computer at about the time that this situation began Did anything else occur prior to this situation such as a thunderstorm device was moved etc HP Photosmart D7300 series User Guide 59 Chapter 8 After the phone support period After the
22. and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration of implied warranties 3 THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS HP Limited Warranty Dear Customer You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country You may have additional statutory rights against the seller based on your purchase agreement Those rights are not in any way affected by this HP Limited Warranty Ireland Hewlett Packard Ireland Ltd 30 Herbert Street IRL Dublin 2 United Kingdom Hewlett Packard Ltd Cain Road Bracknell GB Berks RG12 1HN HP Photosmart D7300 series User Guide 65 Appendix B 66 HP Photosmart D7300 series Index A accessories 7 accessories two sided printing 7 after the support period 60 aligning the printer 39 alignment page 39 alignment required 54 antique coloration 27 B Bluetooth connecting to printer 21 31 menu settings 7 wi
23. aper length guides to their outermost positions HP Photosmart D7300 series User Guide 11 Chapter 2 continued Paper type How to load 3 Load paper with the side to be printed facing down Check that the stack of paper is no higher than the top of the paper length guide Adjust the paper width and paper length guides inward until they stop at the edges of the paper Push the main tray all the way in Tray to load Load paper and adjust guides inward 1 Paper width guide 2 Paper length guide d P Push in the main tray 1 Push in the main tray all the way Photo paper up to 10x 15 cm 4 x 6 inch with or without tabs Hagaki cards A6 cards L Size cards Lift the output tray and extend the main paper tray Adjust the paper width and paper length guides outward to make room for the paper Load up to 20 sheets of paper into the photo tray with the print side down If you are using tabbed paper insert the paper so the tab is closer to you Adjust the paper width and paper length guides inward until they stop at the edges of the paper Load the photo tray 12 HP Photosmart D7300 series continued Paper type How to load Tray to load 5 Push in the photo tray 6 Close the output tray Lift the output tray and adjust guides outward 1 Output tray 2 Paper width guide 3 Paper length guide Lo
24. card types Find your memory card in the following table and use the instructions to insert the card into the printer Guidelines e Insert only one memory card at a time e Gently push the memory card into the printer until it stops The memory card slot allows for only a portion of the card to insert into the printer do not try to force the memory card all the way into the printer e When the memory card is inserted correctly the memory card light flashes and then remains solid green Caution 1 Inserting the memory card any other way may damage the card and the printer Caution 2 Do not pull out a memory card while the memory card light is flashing green For more information see Removing a memory card HP Photosmart D7300 series User Guide 17 Chapter 2 Memory card How to insert the memory card CompactFlash Front label faces up and if the label has an arrow the arrow points toward the printer Edge with metal pinholes goes into the printer first Memory Stick 1 Angled corner is on the left Metal contacts face down If you are using a Memory Stick Duo or Memory Stick PRO Duo card attach the adapter that came with the card before you insert the card into the printer Microdrive Front label faces up and if the label has an arrow the arrow points toward the printer Edge with metal pinholes goes into the printer first MultiMediaCard Angled corner is on the right Metal contac
25. cartridge is missing or damaged Before cleaning the ink cartridge contacts remove the ink cartridge and verify that nothing is covering the ink cartridge contacts or the ink cartridge slot then reinstall the ink cartridge If you continue to get a message that says a cartridge is missing or damaged clean the ink cartridge contacts If you still get this message after cleaning the contacts you will need a replacement ink cartridge Remove the affected ink cartridge and look at the end of warranty date on the bottom in YYYY MMM DD format If it is before the end of warranty date contact HP support to obtain a replacement ink cartridge To clean the ink cartridge contacts 1 Gather the following items to clean the contacts Distilled filtered or bottled water tap water may contain contaminants that can damage the ink cartridge Caution Do notuse platen cleaners or alcohol to clean the ink cartridge contacts These can damage the ink cartridge or the HP Photosmart printer printer Dry foam rubber swabs lint free cloth or any soft material that will not come apart or leave fibers Open the top cover of the printer 3 Squeeze the gray tab below an ink cartridge slot to release the gray latch inside the printer then lift the latch N Caution Do not remove multiple ink cartridges at the same time Remove and clean each ink cartridge one at a time Do not leave the ink cartridge outside the printer for more than 30 minutes
26. cessories 444440uuss44nnnnnnnsnannnnnnnnnnnnnannannnnnnnnnnnnnnnnnnnnnnnannnnnnn ennt 7 iiid e U P 7 PED uc ee ei RE REGEM ERES 8 8 Share 3 n tdt iis dete eie eti 8 EINE C E ernennen serien 8 2 Get ready to print seeded ftne ridic d ener 11 Koteto PAP iiobis ilte eco else tre ede dre um 11 Choose the right Paper een Ban 11 Load yo r paper T 11 Insert inkic rtridgeS n e 13 Purchasing replacement ink CartridgeS ooonnoinnccnnnnnococcnnnnacnnononannnnnannncnnno 13 Ink cartridge tips ete ee eR ne ere iR ea nennen EE 14 Inserting or replacing the ink cartridges ssssssseenee 14 Insert memory Cards 2 x ede eset a S ES ad 16 Supported file formats 0 ccccccceceecneceeeeeeeeeeeaeeeeeeeseceeeaeceeeeeseceeceeeeeeeeentees 17 Inserting a memory Cal ooocccccccococccoconanonoconcnnnnonnnnnnnnno nn nnnnn naar nn nn cnn annnn nennen nnn 17 Memory card ypES oocccccccnococccccononcononccncnnnnnnconcnnnnnnnonncnnnnnnnnnn nn tenens tne nn nnnanannns 17 Removing a memory Cal ooooocccccocacacononcnccananononncnncnnnnnannnnnnnnnnnnnnnnn nn nn nn nnnnannnns 18 3 Printing photos without a computer ssssssssssssseee 21 Printing PHOTOS Pc 21 Print photos from a memory card sssssseee emm 21 Print photos from a digital CaMera ooomoonconnnnccccnnnnocccncn
27. contact HP Support for help Printing problems Before contacting HP support read this section for troubleshooting tips or go to the online support services at www hp com support 46 HP Photosmart D7300 series The printer does not print borderless photos when print from the control panel Solution Make sure the correct layout is selected when setting up the print job When selecting photo and papaer size the image rectangle must be solidly filled with orange to indicate a borderless print Printing is very slow Solution You may have one of the following situations 1 you may be printing a PDF or a project containing high resolution graphics or photos or 2 you may have selected the highest resolution for your printout Large complex projects containing graphics or photos print slower than text documents especially at higher resolutions Paper does not feed into the printer correctly from the Main tray Solution e There may be too much paper loaded in the tray Remove some paper and try printing again e The Main tray may not be pushed in all the way Push the Main tray all the way in e The paper guides may not be adjusted correctly Make sure the paper width and paper length guides fit close to the edges of the paper without bending the paper e Twoor more pieces of paper may be sticking together Remove the paper from the Main tray fan the edges of the stack to separate the sheets of paper then reload the paper an
28. ction for troubleshooting tips or go to the online support services at www hp com support Error message Photo is missing OR Some photos are missing Solution The printer cannot read the file on the memory card or one or more files specified for the job are missing from the memory card Try saving the photos to the HP Photosmart D7300 series User Guide 55 Chapter 7 computer using the digital camera rather than the memory card If a photo is missing you may have accidentally deleted the photo from the card Error message Card access error Job was cancelled Press OK OR File directory structure is corrupted OR Card may be damaged Job was cancelled Touch OK Solution The printer cannot read the data on the memory card and cannot complete any current print jobs The data may be corrupted or there may be a physical problem with the memory card Save the files to the computer and access them from there If this does not work use a new memory card or reformat the memory card using the digital camera Any photos on the memory card will be lost If this does not work the photo files may be damaged or unreadable Before you contact HP Support try another memory card to determine if itis the printer or the memory card that is failing Error message Cannot print photos Solution More than 10 photos specified for a print job may be corrupted missing or are an unsupported file type For information about su
29. d 10 x 30 cm 4 x 12 inch media then touch OK 4 Touch a photo to select it If desired crop the photo before printing See The crop box has a 3 1 aspect ratio Note All photos printed in panoramic mode are printed borderless HP Photosmart D7300 series User Guide 29 Chapter 3 30 HP Photosmart D7300 series A Getting connected Use the printer to stay connected to other devices and people Connecting to other devices This printer offers several ways of connecting to computers or other devices Each connection type lets you do different things Connection type and what you need Memory cards A memory card A compatible digital camera memory card Insert the memory card into the appropriate memory card slot on the front of the printer This lets you e Print directly from a memory card to the printer e Save photos from a memory card inserted in the printer to a computer where you can enhance or organize them in the HP Photosmart Premier or other software For more information see Saving photos to a computer and Print photos from a memory card USB e AUniversal Serial Bus USB 2 0 full speed compliant cable 3 meters 10 feet or less in length For instructions about connecting the printer with a USB cable see the Quick Start booklet e A computer with Internet access to use HP Photosmart Share e Printfrom a computer to the printer See Printing from a computer e Save
30. d try printing again e Ifthe paper is wrinkled or bent try using different paper The paper may be too thin or too thick Use HP inkjet paper for best results For more information see Choose the right paper Printed pages are dropping off of the Output tray Solution Always extend the Output tray extension when you print The printout is rippled or curled Solution The project you are printing uses a larger amount of ink than normal Print the project from a computer and use the printer software to lower the ink saturation level See the onscreen HP Photosmart Printer Help for more information The document printed at an angle or is off center Solution e The paper may not be loaded correctly Reload the paper making sure it is correctly oriented in the Main tray and that the paper width and paper length HP Photosmart D7300 series User Guide 47 Chapter 7 guides fit close to the edges of the paper For paper loading instructions see Load your paper e If you are using a two sided printing accessory try removing it replacing the rear access door and printing again e The printer may need to be aligned For more information see Aligning the printer Colors are not printing satisfactorily Solution e One of the color ink cartridges may be very low on ink resulting in another color being substituted during printing Check the estimated ink levels by touching the ink icons on the home screen If an ink cartridg
31. e see the Quick Start Guide Update the software regularly to ensure you have the latest features and improvements for instructions see Update the software To work with photos you need to transfer them to a computer that is connected to the printer See Saving photos to a computer ud Note Windows users HP Photosmart Premier can only be used on computers EA with processors that have Intel Pentium III or equivalent and higher Using creative options in the printer software Read through these tips on how to open and use HP Photosmart Premier HP Photosmart Essential and HP Photosmart Share HP Photosmart Premier HP Photosmart Premier is an easy to use software program that gives you everything you need to have fun with your photos in addition to basic photo editing and printing This software also gives you access to HP Photosmart Share so that you can easily share your photos Open HP Photosmart Premier Windows users 23 Double click the HP Photosmart Premier icon on your desktop If you need help see the software help within HP Photosmart Premier Open HP Photosmart Premier Mac users gt Click the HP Photosmart Premier icon in the Dock If you need help select HP Photosmart Premier help from the help menu Explore the many features of HP Photosmart Premier e View View photos in multiple sizes and ways Easily organize and manage your photos e Edit Crop your photos and fix photos with red eye Automat
32. e is low on ink replace it For more information see Insert ink cartridges e The printer may need to be aligned For more information see Aligning the printer e The print head may need to be cleaned For more information see Care and maintenance No page came out of the printer or the paper jammed while printing Solution e The printer may need attention Read the printer screen for instructions e The power may be off orthere may be aloose connection Make sure the power is on and the power cord is securely connected e Youmay nothave any paper in the Main tray or Photo tray Check that the paper is loaded correctly For paper loading instructions see Load your paper e If the paper jammed while printing try the following Turn off the printer then unplug it from the power source Clear the printer of any paper obstructing the paper path Remove the rear access door Gently remove the jammed paper from the printer then replace the rear access door If all jammed paper cannot be removed from the rear area of the printer try removing paper jammed in the middle of the printer by opening the paper jam door located inside the top cover For illustrations of the two places to clear a paper jam see Paper errors When you are finished clearing the paper jam plug the printer back in turn it on and try printing again Ifyou were printing labels make sure a label did not become unglued from the label sheet while going through t
33. e printer to change the color option applied to a photo from Color default to Black amp white Sepia or Antique Photos printed in Sepia print in brown tones and look similar to photos produced in the early 1900s Photos printed in Antique print in the same brown tones but with some pale colors added to give the appearance that the photos are hand colored 1 Touch Print Touch 4x6 or Enlargements and select your desired photo size 3 Touch the desired paper size 4 Touch the desired photos to select one or more images 5 Touch Edit from a selected photo 6 Use the arrows to locate the Color Effect function Touch Color Effect 7 Touch the desired color effect HP Photosmart D7300 series User Guide 27 continued To try these features Follow these steps Add the date and time to your prints You can print a stamp on the front of your photos that shows when the photo was taken This preference affects all prints 1 Touch Settings Touch Preferences then touch Date Stamp 3 Touch one of the following date time stamp options Date and Time Date Only Off If you use a computer to modify the photo and then save your changes the original date and time information are lost Changes that you make to the photo using the printer control panel do not affect the date and time information Change the print quality You can change the print quality for photos Best qual
34. e when low ink levels are detected 143 103 103 101 103 103 Note If you are using non HP ink a question mark appears instead of the El ink drop in the icon for that cartridge The printer cannot detect the amount of ink remaining in ink cartridges that contain non HP ink Insert memory cards After you have taken pictures with a digital camera you can remove the memory card from the camera and insert it into the printer to view and print your photos The printer can read the following types of memory cards CompactFlash Memory Sticks Microdrive MultiMediaCard Secure Digital and xD Picture Card Caution Using any other type of memory card may damage the memory card and the printer To learn about other ways of transferring photos from a digital camera to the printer see Connecting to other devices 16 HP Photosmart D7300 series continued Supported file formats The printer can recognize and print the following file formats directly from a memory card JPEG uncompressed TIFF Motion JPEG AVI Motion JPEG QuickTime and MPEG 1 If your digital camera saves photos and video clips in other file formats save the files to your computer and print them using a software program For more information see the electronic Help Inserting a memory card Memory card slots xD Picture Card Compact Flash and II Microdrive Memory Stick Secure Digital MultiMediaCard MMC AjOo NI Memory
35. electing that option in the displayed printer screen prompts Depending on the status of your print job you can touch OK to continue If the HP Photosmart printer printer is in the middle of a print job press Cancel and restart your print job 52 HP Photosmart D7300 series RE Note Textand photo quality will differ from those printed when using all ink Ez cartridges If the empty ink cartridge s are not replaced soon all printing will stop For more information on replacing ink cartridges see Insert ink cartridges Error message Cannot print Solution The indicated ink cartridge s are out of ink Replace the indicated ink cartridge s immediately so that you can resume printing The HP Photosmart printer printer cannot continue printing until the indicated ink cartridge s are replaced All printing will stop For more information on replacing ink cartridges see Insert ink cartridges Error message Ink cartridge problem Solution The indicated ink cartridge s are missing or damaged Replace the indicated ink cartridge s immediately so that you can resume printing If there are no ink cartridges missing from the HP Photosmart printer printer the ink cartridge contacts might need to be cleaned For more information on replacing ink cartridges see Insert ink cartridges For more information on cleaning the ink cartridge contacts see Care and maintenance If there are no ink cartridges missing from the HP Photosmart pr
36. ents You can download printer software updates by going to www hp com support or by using HP Software Update d Note The printer software update that you download from the HP Web site does EA not update the HP Photosmart Premier software Downloading the software Windows ES Note Make sure you are connected to the Internet before you use HP Software Update 1 From the Windows Start menu select Programs in Windows XP select All Programs Hewlett Packard HP Software Update The HP Software Update window opens 2 Click Check Now HP Software Update searches the HP Web site for printer software updates If the computer does not have the most recent version of the printer software installed a software update appears in the HP Software Update window 2 Note Ifthe computer has the most recent version of the printer software Ez installed the following message appears in the HP Software Update window No updates are available for your system at this time 3 Ifa software update is available click the checkbox next to the software update to select it Click Install Follow the onscreen instructions to complete the installation eu HP Photosmart D7300 series Downloading the software Mac Note Make sure you are connected to the Internet before you use Ez HP Photosmart Updater 1 On your Mac in the Finder choose Go gt Applications 2 Choose Hewlett Packard gt Photosmart gt HP Photosmart Updater 3 F
37. er is on otherwise it is off Print light Solid blue when the printer is on and ready to print flashes blue when the printer is printing or busy with self maintenance Attention light Flashes when there is an error condition See the touch screen display for instructions or information about the error For more information see The Attention light is on Autocorrect light Solid blue when the Autocorrect function is turned on Memory Card light Solid blue if a memory card is inserted flashes if the printer is accessing a memory card off if no memory card is inserted or if more than one card is inserted Turns on when there is a problem that requires user action See the printer screen for instructions HP Photosmart D7300 series Optional accessories There are several optional accessories available forthe printer that enhance its portability for printing anywhere anytime The appearance of the accessories may vary from what is shown To purchase supplies go to e www hpshopping com U S e www hp com go supplies Europe e www hp com jp supply_inkjet Japan e www hp com paper Asia Pacific Accessory name Description This accessory automatically flips each page to print on both sides You will save money two sided printing reduces paper consumption and time no need to remove the paper and reinsert it to print on the back plus you will make bulky documents more manageable This acce
38. er to access the ink cartridges and to clear paper jams To lift the cover grasp the top cover below the HP logo and pull upward Touch Screen Display Use this screen to view and print photos menus and messages Output tray Use this tray to catch your printouts Lift this tray to access the photo tray Main tray Pull out this tray and load paper transparencies envelopes or other media with the side to be printed facing down Photo tray Lift the output tray and load small size paper up to 10 x 15 cm 4 x 6 inch into the photo tray for printing with the side to be printed facing down The paper may be tabbed or untabbed Memory card slots Insert memory cards here For a list of supported memory cards see Insert memory cards Camera port Connect a PictBridge digital camera the optional HP Bluetooth wireless printer adapter or an iPod Back of printer Power cord connection Use this port to connect the power cord included with the printer USB port Use this port to connect the printer to a computer Rear access door Remove this door to clear paper jams or to install the optional HP Automatic Two sided Printing Accessory See Optional accessories HP Photosmart D7300 series des Main and Output trays Paper width guide Adjust this guide to fit close to the edge of the paper in the main tray Output tray Use this tray to catch your printouts Lift this tray t
39. ess OK OR Data was not received Check computer connection Press OK to continue OR No response from computer Solution The printer cannot communicate properly with the computer The printer software may not be working or a cable may be loose Make sure the USB cable is securely attached to both the computer and to the USB port on the back ofthe printer If the cable is secure verify that the printer software is installed Error message Camera disconnected during print job Solution The print job will be cancelled Reattach the USB cable to the camera and printer and resend the print job HP Photosmart D7300 series 8 HP support Support process If you have a problem follow these steps 1 Check the documentation that came with the HP Photosmart printer 2 Visit the HP online support Web site at www hp com support HP online support is available to all HP customers It is the fastest source for up to date device information and expert assistance and includes the following features Fast access to qualified online support specialists Software and driver updates for the HP Photosmart printer Valuable HP Photosmart printer and troubleshooting information for common problems Proactive device updates support alerts and HP newsgrams that are available when you register the HP Photosmart printer 3 For Europe only Contact your local point of purchase If the HP Photosmart printer has a hardware f
40. g accessory duplexer installed e Ink delivery system information Displays the approximate ink level of each installed ink cartridge the status of each ink cartridge the date each cartridge was installed and the expiration date for each cartridge e Print head assembly information Contains information that may be used for diagnostic purposes if you need to call HP Support e Printhead parameters Contains information that may be used for diagnostic purposes if you need to call HP Support e Print quality pattern Displays six color blocks representing each of the six installed cartridges When streaks appear through the color blocks or there are missing color blocks clean the print head using the procedure described in Care and maintenance If the color blocks still show print quality problems after cleaning the print head align the printer using the procedure described in Aligning the printer If the color blocks continue to show print quality problems after cleaning and aligning contact HP support e History log Contains information that may be used for diagnostic purposes if you need to call HP Support HP Photosmart D7300 series User Guide 41 Chapter 6 HP Photosmart HP Photosmart Extended Self Test Diagnouie Page 20 1 Extended Seif Test Diagnoutie Page 1 of 2 Self test report Update the software 42 Download the latest printer software update periodically to ensure you have the latest features and improvem
41. he Dock Printer hardware problems Before contacting HP support read this section for troubleshooting tips or go to the online support services at www hp com support d Note If you want to connect the printer to a computer with a USB cable HP Ez recommends using a 2 0 high speed compliant cable 3 meters 10 feet or less in length The Print light is flashing blue but the printer is not printing Solution The printer is busy processing information wait for it to finish The Attention light is on Solution e Check the printer screen for instructions If a digital camera is connected to the printer check the camera screen for instructions If the printer is connected to a computer check the computer monitor for instructions e Turn off the printer then unplug its power cord Wait about 10 seconds then plug it in again Turn on the printer If the Attention light stays on after trying the above solutions go to www hp com support or contact HP Support for help HP Photosmart D7300 series User Guide 45 Chapter 7 The printer does not find the photos stored on my memory card Solution The memory card may contain file types the printer cannot read directly from the card e Save the photos to a computer then print them from the computer For more information see the onscreen HP Photosmart Printer Help and the documentation that came with the camera e The next time you take photos set the digital camera to save them
42. he printer A blank page came out of the printer Solution e You may have begun printing and then cancelled the print job 48 HP Photosmart D7300 series If you cancelled the print job before printing started the printer may have already loaded paper in preparation for printing The next time you print the printer ejects the blank page before starting the new printing project A print job with a large amount of data may have been sent to the printer Wait for the printer to service the print head before it continues printing The printer asked me to print an alignment page Solution Periodically the printer needs to perform a print head alignment to maintain optimal print quality When prompted load plain letter or A4 paper Discard or recycle the alignment page The photo did not print using the default print settings Solution You may have changed the print settings for the selected photo Print settings you apply to an individual photo override the default print settings Discard all print settings that have been applied to an individual photo by deselecting the photo For more information see Settings The printer ejects the paper when preparing to print Solution Direct sunlight could be interfering with the operation of the automatic paper sensor Move the printer out of direct sunlight Print quality is poor Solution One ofthe ink cartridges may be very low on ink resulting in another color being substi
43. ically adjust and enhance your photos in different sizes and in multiple layouts e Print Print your photos in different sizes and in multiple layouts e Share Send photos to family and friends without the bulky attachments using HP Photosmart Share a better way to send e mail e Create Easily create album pages cards calendars panoramic photos CD labels and more e Back up Make back up copies of your photos to store and save HP Photosmart Essential HP Photosmart Essential is an easy to use software program that gives you basic photo editing and printing capabilities This software also gives you access to HP Photosmart HP Photosmart D7300 series User Guide 35 Chapter 5 Share so that you can easily share your photos HP Photosmart Essential is only available for Windows users Open HP Photosmart Essential Windows users 23 Double click the HP Photosmart Essential icon on your desktop If you need help see the software help within HP Photosmart Essential Explore the many features of HP Photosmart Essential e View View photos in multiple sizes and ways Easily organize and manage your photos e Edit Crop your photos and fix photos with red eye Automatically adjust and enhance your photos to make them perfect e Print Print your photos in different sizes and in multiple layouts e Share Send photos to family and friends without the bulky attachments with HP Photosmart Share a better wa
44. in a file formatthe printer can read directly from the memory card For a list of supported file formats see Printer specifications For instructions on setting the digital camera to save photos in specific file formats see the documentation that came with the camera The memory card may need to be reformatted if the problem persists The printer is plugged in but will not turn on Solution e The printer may have drawn too much power Unplug the printer power cord Wait about 10 seconds then plug the cord back in Turn on the printer e The printer may be plugged into a power strip that is turned off Turn on the power strip then turn on the printer e The power cord could be defective Make sure the green light on the power cord is lit The printer makes noises when turn it on or starts making noises after sitting unused for a while Solution The printer may make noises after long periods of inactivity approximately 2 weeks or when its power supply has been interrupted and then restored This is normal operation The printer is performing an automatic maintenance procedure to ensure it produces the best quality output All the lights are flashing on the printer Solution The printer has encountered a hardware error and may need to be serviced Unplug the power cord to the printer Wait about 10 seconds and then plug it in again Turn on the printer If the lights are still flashing please go to www hp com support or
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46. inter printer and you still receive this message after cleaning the ink cartridge contacts you will need a replacement ink cartridge Remove the affected ink cartridge and look at the end of warranty date on the bottom in YYYY MMM DD format If it is before the end of warranty date contact HP Support to obtain a replacement ink cartridge Error message Ink expiration near Solution f the current date is near the expiration date consider replacing the ink cartridge s to achieve best print quality You can continue printing by touching OK HP cannot guarantee the quality or reliability of expired ink For more information on replacing ink cartridges see Insert ink cartridges Error message Ink cartridge s are expired Solution If the ink cartridge s are expired replace the ink cartridge s to achieve best print quality You can continue printing by touching OK HP cannot guarantee the quality or reliability of expired ink For more information on replacing ink cartridges see Insert ink cartridges HP Photosmart D7300 series User Guide 53 Chapter 7 RE Note Each ink cartridge has an expiration date When you receive an ink Ez expiration message remove and replace the expired ink cartridge and then close the message You can also continue printing without replacing the ink cartridge by selecting OK on the ink expiration message HP recommends replacing the expired ink cartridges HP cannot guarantee the quality or reli
47. it then touch Photo Brightness 5 Touch the brightness slider to increase or decrease the photo brightness to the desired level then touch OK 26 HP Photosmart D7300 series continued Problem How to correct it Photos with red eye The automatic red eye removal feature is enabled when you turn on the Photo fix function Enabling the Photo Fix function applies Smart Focus Adaptive Lighting and red eye removal features to selected photos gt Press Autocorrect to enable the Photo Fix function Poor quality video clips Improve the quality of photos printed This preference affects photos printed from video clips from video clips Note This feature does not 1 Touch Settings 2 Touch the arrows to scroll and locate Preferences improve photos printed using the 3 Touch Preferences Video action prints feature in the 4 Using the arrows locate then touch Print Options menu This feature Video Enhancement also does not work with photos 5 Touch On then touch OK printed in the 9 per page layout For information about printing photos from video clips see Print photos from a memory card Getting creative The printer provides a variety of tools and effects that let you use your photos in creative ways These print settings do not change the original photo They only affect printing To try these features Follow these steps Add a color effect You can set th
48. ity USB Microsoft Windows 98 2000 Professional Me XP Home and XP Professional PictBridge using front camera port Bluetooth using optional HP Bluetooth Wireless Adapter USB Front and back ports Mac OS X 10 3 10 4 and later PictBridge using front camera port Bluetooth using optional HP Bluetooth Wireless Adapter Browser Printer specifications Microsoft Internet Explorer 5 5 or later Category Specifications Connectivity USB Microsoft Windows 98 2000 Professional Me XP Home and XP Professional Mac OS X 10 3 10 4 and later Image file formats JPEG Baseline TIFF 24 bit RGB uncompressed interleaved TIFF 24 bit YCbCr uncompressed interleaved TIFF 24 bit RGB packbits interleaved HP Photosmart D7300 series User Guide 61 Appendix A continued Category Specifications TIFF 8 bit gray uncompressed packbits TIFF 8 bit palette color uncompressed packbits TIFF 1 bit uncompressed packbits 1D Huffman Video file formats Motion JPEG AVI Motion JPEG QuickTime MPEG 1 Media specifications Recommended maximum length 61 cm 24 inch Recommended maximum paper thickness 292 um 11 5 mil Recommended maximum envelope thickness 673 um 26 5 mil Media sizes supported Supported sizes when printing from a computer 7 6 x 12 7 cm to 22 x 61 cm 3 x 5 inch to 8 5 x 24 inch Supported sizes when printing from the control panel Metric A6 A4 10
49. ity is the default and produces the highest quality photos Normal quality conserves ink and prints faster To change the print quality to Normal for one print job 1 Touch Settings 2 Touch Tools then touch Print quality 3 Touch Normal then touch OK Print quality will revert to Best after the next print job Crop a photo Press Zoom and Zoom to increase or decrease the magnification by 1 25x The maximum level is 5 0x 1 Touch Print 2 Touch 4x6 or Enlargement to select your desired photo size 3 Touch the desired paper size 4 Touch the desired photo to select the image 5 Press Zoom to increase the magnification of the photo by 1 25x The green crop box appears Press Zoom repeatedly until you reach the desired magnification After zooming in you can zoom back out by pressing Zoom Note The crop box changes from green to yellow if printing at the selected magnification will noticeably reduce the print quality 6 Atany magnification level touch the arrows to move the crop box left right up or down 7 Touch Crop when the portion of the image you want to print is in the crop box Cropping does not change the original photo It only affects printing Print panoramic photos 1 Touch Print Touch Other Projects then touch Panorama Prints HP Photosmart D7300 series continued To try these features Follow these steps 3 Follow the prompt to loa
50. ke it easier than ever to produce high quality photos e When you use the new HP Advanced Photo Paper also called HP Photo Paper in some countries regions special sensors in the printer detect a mark on the back of the paper and automatically select the optimal print settings For more information about this new paper see Choose the right paper e HP Real Life technologies make it easy for you to get better photos Automatic red eye removal and adaptive lighting to enhance detail in shadows are just a few of the many technologies included You can explore the many editing and enhancing options from both the control panel and from the printer software To access these features from the control panel see Improving photo quality To learn how to find them in the software see HP Real Life technologies features Accessing the onscreen HP Photosmart printer help After you have installed the HP Photosmart printer software on a computer you can view the onscreen HP Photosmart printer help e Windows PC From the Start menu select Programs in Windows XP select All Programs gt HP gt HP Photosmart D7300 series gt Photosmart Help e Macintosh Select Help gt Mac Help in the Finder then select Help Center gt HP Photosmart Premier help gt HP Photosmart printer help HP Photosmart D7300 series User Guide 3 Chapter 1 Printer parts Front of printer On Press this button to turn on the printer Top cover Lift this cov
51. lecting sizing editing and printing photographs 1 Touch Print Touch Wizard 3 Follow the prompts to print your desired photo or photos Print photos from video clips You can view video clips on the touch screen display and select and print individual frames When you first insert a memory card containing a video clip the printer uses the first frame of the video clip to represent the clip on the printer screen The printer recognizes video clips recorded in these formats e Motion JPEG AVI e Motion JPEG QuickTime e MPEG 1 1 Touch Print Touch 4x6 or Enlargement to select your desired photo size 3 Scroll to select the available videos using the left and right arrows Note Videos display a video camera icon in the center of the image 4 Touch the play icon to play the video You can fast forward or rewind the video by touching the forward and reverse arrows 5 To select a frame to print pause the video by touching the pause icon The video must be paused to select frames for printing Note Touch the forward or reverse icons to advance or rewind the video frame by frame HP Photosmart D7300 series continued If you want to Follow these steps The printer ignores video clips in any other format Before you begin make sure thatthe memory cardis inserted in the printer and the paper tray you want to use is loaded with the correct paper 6 Touch the desired frame
52. mail online albums or an online photo finishing service Your printer must be connected through a USB cable to a computer with Internet access and have all the HP software installed If you try to use Share and do not have all the required software installed or configured a message prompts you through the required steps Use Share USB to send photos Windows users 1 Insert a memory card and select some photos 2 Touch Share on the printer screen 3 Follow the instructions on your computer to share the selected photos with others Use Share USB to send photos Mac users 1 Open HP Photosmart Premier and select photos to share For information about HP Photosmart Premier see HP Photosmart Premier 2 Click the Applications tab in HP Photosmart Premier then double click HP Photosmart Share 3 Follow the instructions on your computer to share the selected photos with others See the onscreen software help for more information about using HP Photosmart Share HP Photosmart D7300 series User Guide 33 Chapter 4 34 HP Photosmart D7300 series 5 Printing from a computer To print from a computer the printer software must be installed During software installation either HP Photosmart Premier Mac users and Windows Full install users or HP Photosmart Essential Windows Express install users is installed on your computer allowing you to organize share edit and print photos For more information on installing the softwar
53. n the quality of photo paper For best results with photo paper follow the guidelines in this section To store photo paper e Store the photo paper in its original packaging or in a resealable plastic bag e Store the packaged photo paper on a flat cool and dry surface e Return unused photo paper to the plastic bag Paper left in the printer or exposed to the elements may curl HP Photosmart D7300 series User Guide 43 Chapter 6 To handle photo paper e Always hold photo paper by the edges to avoid fingerprints e If the photo paper has curled edges place it in its plastic storage bag and gently bend it in the opposite direction of the curl until the paper lies flat 44 HP Photosmart D7300 series 7 Troubleshooting The HP Photosmart printer is designed to be reliable and easy to use This chapter answers frequently asked questions about using the printer and printing without a computer It contains information about the following topics e Printer hardware problems e Printing problems e Error messages For additional troubleshooting information see e Software installation troubleshooting The Quick Start guide that came with the printer e Printer software and printing from a computer troubleshooting The onscreen HP Photosmart Printer Help For information about viewing the onscreen HP Photosmart Printer Help see Welcome Mac users should also check for troubleshooting and readme options on the HP Photosmart Menu in t
54. not display all photos OR Photos are corrupted Solution The memory card contains image formats the printer does not support or the files are corrupted For a list of supported image formats see Printer specifications Access photos using the computer For information about accessing photos through the computer see Printing from a computer HP Photosmart D7300 series User Guide 57 Chapter 7 Error message Unsupported card type Solution Use your camera to transfer the photos to your computer and then print from your computer Error message Some photo numbers are not on card Solution Use your camera to transfer the photos to your computer and then print from your computer lf some photos are still missing they may have been deleted from the memory card Computer and connectivity printing errors 58 Before contacting HP Support read this section for troubleshooting tips or go to the online support services at www hp com support Error message Printer memory is full Job was cancelled Press OK Solution The printer encountered a problem when printing photos Try the following e Toclear the printer memory turn the printer off then turn it on again e Print fewer photos at a time e Save the photos to the computer and print from there e Save the files to the computer using a memory card reader and then print from the computer Error message Communication error Check computer connection Pr
55. o access the photo tray Output tray extender Pull towards you to extend the output tray to catch your printouts Ajo jNI Main tray Pull out this tray and load plain paper transparencies envelopes or other media with the side to be printed facing down 5 Main tray grip Pull toward you to extend the Main tray 6 Paper length guide Adjust this guide to fit close to the end of the paper in the main tray Photo tray 1 Paper width guide Adjust this guide to fit close to the edge of the paper in the photo tray 2 Paper length guide Adjust this guide to fit close to the end of the paper in the photo tray HP Photosmart D7300 series User Guide 5 Chapter 1 Control panel On Turn on the printer or put it into power save mode Print Preview View a preview of the selected photo or photos Print Print the selected photos from the inserted memory card or from a camera connected to the front camera port Cancel Deselect photos exit a menu or stop an action you have requested Rotate Rotate a photo or a crop box Zoom Zoom in or out of a photo or crop box You can also press Zoom to view photos four at a time when viewing a photo at normal magnification Autocorrect Automatically enhances and applies lighting contrast focus and red eye removal features to all printed photos Indicator lights On light Solid blue if the print
56. ollow the onscreen instructions to check for software updates If you are behind a firewall you need to enter the proxy server information in the updater Store and transport the printer and ink cartridges Protect the printer and ink cartridges by storing them properly when you are not using them Store and transport the printer The printer is built to withstand long or short periods of inactivity Store the printer indoors out of direct sunlight in a place without temperature extremes Caution To prevent ink loss or spillage do not transport or store the printer on its side and leave the ink cartridges installed while storing and transporting the printer Store and transport the ink cartridges When you transport or store the printer always leave the active ink cartridge inside the printer to prevent the ink from drying out Caution 1 To preventink loss or spillage leave the ink cartridges installed while storing and transporting the printer and avoid leaving used ink cartridge s out of the printer for extended lengths of time Caution 2 Make sure the printer completes its power down cycle before you unplug the power cord This allows the printer to store the print head properly Follow this tip to help maintain your HP ink cartridges and ensure consistent print quality Keep all unused ink cartridges in their original sealed packages until they are needed Store ink cartridges at room temperature 15 35 C or 59 95 F Maintai
57. onannnnno nano ncnn nan nnnncnnnnos 23 Print photos from an iPod ssssseeeene emm eene 24 Photo AY OURS vic 4s e re p re RU EE MR asis 25 Improving photo quality 2 2 3 eL ias 26 Getting cr allve unte eed ete eee REDE e ire 27 4 Getting connected nne ert o ee Eon Pe ere ERR 31 Connecting to other devices ssssssssssssseeneenen nennen 31 Saving photos to a computer nennen 33 Connecting through HP Photosmart Share sseen 33 5 Printing from a Computel 0c cccceececcceeeeee cence cece eeeeeeaaeeeeseenaeaeeeeseseeaeeeeess 35 Using creative options in the printer software seeee 35 HP Photosmart Premier nisy iaa 35 HP Photosmart Essential ae 35 HP Photosmart Sha re 2 2 0er 36 Set print preferences 122 222 Mean MEINDL Pe ae 36 Open the electronic help 24224444004n04nnnnnnnnnnannannnnnnnnnnnnnannnnnnnenn 37 HP Real Life technologies features sss 37 6 Care and maintenance sesssessee em eene emen 39 Clean and maintain the printer esssssseeenn menn 39 HP Photosmart D7300 series User Guide 1 Clean the outside of the printer 39 Aligning the printer 24a 39 Printa sample page coccion nah 39 Automatically clean the printhead oooooocninncccnncnnnnncnccnnoononccnncnnnnnnnnancnncnnnn 40 Manually clean the
58. ons for the printer using the Bluetooth menu on the touch screen display For more information see Bluetooth Load printer paper 3 Insert the HP Bluetooth wireless printer adapter into the camera port on the front of the printer The light on the adapter flashes when the adapter is ready to receive data 4 Follow the instructions in the documentation that came with the digital camera to send photos to the printer HP Photosmart D7300 series User Guide 23 Chapter 3 continued To print photos from a Follow these steps Note You can also print from other devices with Bluetooth wireless technology such as PDAs and camera phones For more information see Connecting to other devices and the documentation that came with your Bluetooth adapter Digital camera with 1 Turn onthe PictBridge digital camera and select PictBridge technology the photos you want to print 2 Load paper 3 Make sure the camera is in PictBridge mode then connect it to the camera port on the front of the printer using the USB cable that came with the camera Once the printer recognizes the PictBridge camera the selected photos print automatically Print photos from an iPod If you have an iPod that can store photos you can connect your iPod to the printer and print the photos Before you begin Check that the images you copy to the iPod are in JPEG format ES Note Pods might not be available in your country
59. per into the Main tray 2 Touch Settings 3 Touch Tools then scroll and find Align printer 4 Touch Align printer The printer aligns the print head prints an alignment page and calibrates the printer Recycle or discard the alignment page 5 Touch OK Print a sample page You can print a sample page to test the printer photo printing quality and to make sure the paper is loaded correctly 1 Load paper in the Main tray Use plain paper to conserve photo paper 2 Touch Settings 3 Touch Tools then touch Print sample page HP Photosmart D7300 series User Guide 39 Chapter 6 Automatically clean the printhead If you notice white lines or streaks on the photos you print or in the color blocks of the self test report use this procedure to clean the print head Do not clean the print head unnecessarily as this wastes ink and shortens the life ofthe ink nozzles on the print head 1 Load paper in the Main tray Use plain paper to conserve photo paper 2 Touch Settings 3 Touch Tools then scroll to Clean printhead 4 Touch Clean printhead If print quality still seems poor after you clean the print head try aligning the printer using the procedure described in Aligning the printer If print quality problems persist after cleaning and aligning contact HP support Manually clean the ink cartridge contacts 40 Clean the copper colored ink cartridge contacts if a message appears on the printer screen that says a
60. phone support period help is available from HP at an additional cost Help may also be available at the HP online support Web site www hp com support Contact your HP dealer or call the support phone number for your country region to learn more about support options Additional warranty options Extended service plans are available for the printer at additional costs Go to www hp com support select your country region and language then explore the services and warranty area for information about the extended service plans 60 HP Photosmart D7300 series A Specifications This section lists the minimum system requirements for installation of the HP Photosmart printer software and provides selected printer specifications For a complete list of printer specifications and system requirements see the onscreen HP Photosmart Printer Help For information about viewing the onscreen HP Photosmart Printer Help see Welcome System requirements Component Windows PC minimum Macintosh minimum Operating system Microsoft Windows 98 2000 Professional Me XP Home and XP Professional Mac OS X 10 3 10 4 and later Processor Intel Pentium II or G3 or greater equivalent and higher RAM 64 MB 128 MB Mac OS X 10 3 10 4 and recommended later 128 MB Free disk space 500 MB 150 MB Video display 800 x 600 16 bit or higher 800 x 600 16 bit or higher CD ROM drive 4x 4x Connectiv
61. pported file types see Printer specifications Save the photos to the computer using the digital camera rather than the memory card Save the files to the computer and print from the computer Print a photo index and reselect photos For more information see Printing photos Error message Card is password protected Cannot access card Solution The printer cannot read the memory card because the card is password protected Follow these steps 1 2 3 4 5 Remove the memory card from the printer Insert the memory card in the device you originally used to store the password on the memory card Remove the password from the memory card Remove the memory card and reinsert it in the printer memory card slot Try printing again Error message Card is locked Cannot access card Solution Make sure the lock switch on the card is in the unlocked position 56 HP Photosmart D7300 series Error message Card is not fully inserted Push card in a little more Solution The printer can detect the memory card but cannot read it Push the memory card gently into the memory card slot until it stops For more information see Insert memory cards Error message Use only one 1 card at a time Please remove a memory card OR Use only one 1 device at a time Please remove disconnect a device Solution The printer has two or more different types of memory cards inserted simultaneously or a memory card is
62. printer e Install the optional HP Bluetooth wireless printer adapter and print from a digital camera with Bluetooth wireless technology Print photos from a memory card You can print photos from a memory card by inserting the card into the printer and using the printer control panel to view select enhance and print photos You can also print camera selected photos photos you marked for printing using a digital camera directly from a memory card Printing from a memory card is quick and easy and does not drain the digital camera batteries If you want to Follow these steps Print one or more photos 1 Touch Print Before you begin make sure Touch 4x6 or Enlargement to select your that the memory cardis inserted desired photo size in the printer and the paper tray 3 Touch the desired paper size you want to use is loaded with 4 Using the left and right arrow keys scroll the correct paper Scans t d E Check the Photo tray light to i ouch the desired photos to select one or more verify that the correct tray is ness selected the light should be Note Press Zoom to view 4 images off for the Main tray and on for on the touch screen display the Photo tray 6 Press Print to print the selected photographs Print all photos on the 1 Touch Print memory card 2 Touch All Before you begin make sure 3 Touch the desired paper size 4 Touch the desired photo size thatthe memory cardis inserted in
63. r printer aligns the print head calibrates the printer and then prints a test page Recycle or discard the test page Error message Calibration error Solution e If you have color or photo paper loaded in the Main tray when you align the printer the alignment might fail Load unused plain white letter or A4 paper into 54 HP Photosmart D7300 series the Main tray and then try the alignment again If the alignment fails again you might have a defective sensor or ink cartridge contact HP Support e Theink cartridge or sensor is defective Contact HP support Error message Print cartridge cradle is stuck Solution Remove any objects that are blocking the print head assembly To clear the print head assembly 1 Open the top cover then open the paper jam door 1 Open the paper jam door to clear the print head assembly 2 Remove any objects that are blocking the print head assembly including paper and any packing materials 3 Turn the printer off then turn it on again 4 Close the paper jam door and the top cover Error message Ink System Failure Solution The print head assembly or the ink delivery system has failed and the HP Photosmart printer printer can no longer print Turn off the printer then unplug its power cord Wait about 10 seconds then plug it in again If this does not clear the error message please contact HP Support Memory card errors Before contacting HP support read this se
64. region To import photos to an iPod 1 Copy photos from a memory card to your iPod using the Belkin Media Reader for iPod 2 Verify that photos are on your iPod by selecting Photo Import on the iPod menu Photos appear as Rolls To print photos from an iPod 1 Connectthe iPod to the camera port on the front of the printer using the USB cable that came with the iPod The printer screen displays Reading Device for several minutes while the photos are read Then the photos appear on the printer screen 2 Selectthe photo s you want to print and press Print For more information on selecting and printing photos see Printing photos 24 HP Photosmart D7300 series Photo layouts Touch Enlargements from the printer menu then touch your desired paper size to select a layout for the photos you want to print Layout Paper size photo size 1 per page borderless 4 x 6 inch 4 x 6 inch 10 x 15 cm 10 x 15 cm 5 x 7 inch 5 x 7 inch 8 5 x 11 inch 8 5 x 11 inch 1 per page 3 5 x 5 inch 3 25 x 4 75 inch 4 x 6 inch 3 75 x 5 75 inch 10 x 15 cm 9 53 x 14 6 cm 5 x 7 inch 4 75 x 6 75 inch 8x 10 inch 7 75 x 9 75 inch 8 5 x 11 inch 8 x 10 inch A6 9 86 x 14 16 cm A4 20 x 25 cm Hagaki 9 36 x 14 16 cm L 8 25 x 12 06 cm 2 per page LI 3 5 x 5 inch 2 25 x 3 25 inch 4 x 6 inch 2 75 x 3 75 inch 5 x 7 inch 3 25 x 4 75 inch 8 x 10 inch 4 75 x 6 5 inch 8 5 x 11 inch 5 x 7 inch
65. reless printer adapter 7 borderless prints 27 buttons 6 C calling HP support 59 cameras connecting to printer 21 31 direct printing 23 PictBridge 23 port 4 printing from 23 care and maintenance 39 cartridges See ink cartridges cleaning copper colored contacts 40 printhead 40 printer 39 color effects 27 CompactFlash 16 computer connecting to printer 31 printing from 35 saving photos to 33 system requirements 61 control panel 6 D damaged ink cartridge 53 date and time stamps 27 digital cameras See cameras Digital Print Order Format 22 documentation printer 3 DPOF 22 E e mailing photos 33 energy consumption 4 Energy Star 4 error messages 50 F file formats supported 17 61 Frequently asked questions 45 G Getting help 45 H Help 45 Hewlett Packard Company notices 4 home screen 7 HP direct printing digital cameras 23 HP Instant Share 31 HP iPod 32 HP Photosmart Essential 35 HP Photosmart Premier 35 HP Photosmart Share 33 36 HP Software Update 42 l ink checking level 41 empty 52 replace soon 52 ink cartridges damaged 53 empty 52 expired 53 HP ink depleted 54 incorrect 52 ink level checking 14 inserting 14 missing 53 HP Photosmart D7300 series User Guide non HP ink 54 printer alignment 54 replace soon 52 replacing 14 storing 43 testing 41 ink level checking 14 inserting ink cartridges 14 memory cards 17 J JPEG file formats 17 L layout and photo size 25
66. rinter requires very little maintenance Follow the guidelines in this section to extend the life span of the printer and printing supplies and to ensure that the photos you print are always of the highest quality e Clean and maintain the printer e Update the software e Store and transport the printer and ink cartridges e Maintain the quality of photo paper Clean and maintain the printer Keep the printer and print cartridge clean and well maintained using the simple procedures in this section Clean the outside of the printer 1 Turn off the printer then disconnect the power cord from the back of the printer 2 Wipe the outside of the printer with a soft cloth that has been lightly moistened with water Caution Do not use any type of cleaning solution Household cleaners and detergents may damage the printer finish Do not clean the interior of the printer Keep all fluids away from the interior Do not lubricate the metal rod on which the print head slides Noise is normal when the print head moves back and forth Aligning the printer Use the following procedure when the self test report shows streaking or white lines through any of the blocks of color If you still have print quality problems after aligning the printer try cleaning the print head using the procedure described in Care and maintenance If print quality problems persist after aligning and cleaning contact HP Support 1 Load letter or A4 unused plain white pa
67. rints Use to print wallet sized photos Passport Photos Select to print a passport photo Touch the Save button to save selected images to a connected PC Use the Share button to select and share photos through HP Photosmart Share Tools Use tools to display the ink gauge adjust the print quality print a sample page print a test page and to clean and align cartridges Display Ink Gauge Use to enable an ink supply gauge on the home screen Print quality Choose either Best default or Normal print quality Print sample page Select to print a sample page which is useful for checking the print quality of the printer This feature is not available in all printer models Print test page Select to print a test page containing information about the printer that can help in troubleshooting problems Clean Printhead Select to clean the print head when white lines or streaks appear in your printouts After the cleaning finishes the printer prints a self test report You have the option to clean the print head again if the report shows print quality problems Align printer Select to align the printer when white lines or streaks appear in your printouts Bluetooth Device address Some devices with Bluetooth wireless technology require you to enter the address of the device they are trying to locate This menu option shows the printer address Device name You can select a name for the printer that appea
68. rmation see Paper errors Insert the photo paper as far as it will go into the Photo tray Load one sheet of photo paper at a time The photos marked for printing in the digital camera do not print Solution Some digital cameras let you mark photos for printing in both the camera s internal memory and on the memory card If you mark photos in the internal memory and then move photos from the camera s internal memory to the memory card the marks do not transfer Mark photos for printing after you transfer them from the digital camera s internal memory to the memory card Error messages Before contacting HP support read this section for troubleshooting tips or go to the online support services at www hp com support Error messages that appear on the printer screen can be divided into the following types Paper errors Ink cartridge errors Memory card errors Computer printing errors Paper errors Before contacting HP support read this section for troubleshooting tips or go to the online support services at www hp com support Error message Paper jam Clear jam then press OK Solution Turn off the printer then unplug it from the power source Clear the printer of any paper that may be obstructing the paper path Remove the rear access door Gently remove the jammed paper from the printer then replace the rear access door 50 HP Photosmart D7300 series a me o n AECE 1 Remove the rear
69. roduce inferior results For a list of available HP designed photo paper or to purchase supplies go to www hpshopping com U S www hp com eur hpoptions Europe www hp com jp supply inkjet Japan www hp com paper Asia Pacific The printer is set by default to print the best quality photos on HP Advanced Photo Paper If you print on a different type of paper be sure to change the paper type from the printer menu See Printer menu Load your paper Paper loading tips Load paper with the side to be printed facing down You can print photos and documents on a wide variety of paper sizes from 8 x 13 cm 3 x 5 inch up to 22 x 61 cm 8 5 x 24 inch The 10 x 15 cm 4 x 6 inch photo paper is available with and without tabs Before loading paper pull the out main paper tray and slide out the paper width and paper length guides to make room for the paper After loading paper adjust the guides to fit close to the edges ofthe paper without bending the paper When finished loading paper push the main tray back in all the way Load only one type and size of paper at a time in the same tray After loading paper extend the output tray extension to catch your printed pages Use the directions in the following table to load the most commonly used paper sizes into the printer Paper type How to load Tray to load Any supported photo 1 Extend the main tray Load the main tray or plain paper media 2 Slide the paper width and p
70. rs on other devices with Bluetooth wireless technology when they locate the printer Passkey When the Bluetooth Security level of the printer is set to High you must enter a passkey to make the printer available to other Bluetooth devices The default passkey is 0000 Visibility Select Visible to all default or Not visible When Visibility is set to Not visible only devices that know the printer address can print to it Security level Select Low default or High The Low setting does not require users of other devices with Bluetooth wireless technology to enter the printer HP Photosmart D7300 series passkey High requires users of other devices with Bluetooth wireless technology to enter the printer passkey Reset Bluetooth options Select to reset all items in the Bluetooth menu to their default values e Help Menu Use the help menu for instructions about using the printer Cartridges Select to see an animation of how to install an ink cartridge Main Tray Loading Select to read main tray paper loading instructions Photo Tray Loading Select to read photo tray paper loading instructions Paper jams Select to see an animation of how to clear a paper jam Camera connect Select to read instructions on how to connect a PictBridge camera to the printer e Preferences Print paper size Touch Ask before print to select the paper type and size each time you print default Paper Type Touch Automatic default and
71. rtridges is specially formulated to mix with the ink in the print head assembly To resolve this error replace the affected ink cartridge s with the ink cartridges that were shipped with your HP Photosmart printer printer For more information on replacing ink cartridges see Insert ink cartridges Error message Incorrect ink cartridge Solution The indicated ink cartridge s cannot be used after the device has undergone initialization Replace the ink cartridge s with the appropriate ink cartridges for your HP Photosmart printer printer The cartridge numbers you can use with this printer appear on the back cover of this printed guide For more information on replacing ink cartridges see Insert ink cartridges Error message Replace cartridges soon Solution The indicated ink cartridge s are low on ink You might be able to continue printing for a short period of time with ink remaining in the print head assembly Replace the indicated ink cartridge s or touch OK to continue For more information on replacing ink cartridges see Insert ink cartridges Error message Ink cartridge s are empty Solution Replace the indicated ink cartridge s with new ink cartridge s e Ifthe black ink cartridge is empty you can continue printing with the other color ink cartridges by selecting that option in the displayed printer screen prompts e Ifa color ink cartridge is empty you can continue printing with the black ink cartridge by s
72. ssory may not be available in all HP Automatic Two sided Printing countries regions Accessory The HP Bluetooth wireless printer adapter goes into the camera port on the front of the printer This adapter lets you use Bluetooth wireless technology for printing from many Bluetooth enabled devices including digital cameras camera phones and PDAs For more information on printing with this accessory go to www hp com go HP Bluetooth wireless printer adapter Pluetooth 1 Insert the Bluetooth adapter into the front camera port Printer menu Touch the home icon in the upper left hand corner to access the home screen You can access all of the functions from the home screen as well as setup menus HP Photosmart D7300 series User Guide 7 Chapter 1 Print Save Share Settings Wizard Use the wizard to guide you through the printing process 4x6 Use to print 4x6 inch 10 x 15 cm photographs Enlargement Use Enlargement to print different photo sizes All Select to print all the photos from the memory card inserted in the printer Other Projects Use Other Projects to print panoramic HP CD DVD Tattoos wallet prints and passport photos Panorama Prints Select to turn panoramic printing On or Off default Select On to print all selected photos with a 3 1 aspect ratio load 10 x 30 cm 4 x 12 inch paper before printing HP CD DVD Tattoos Select to print labels for CD DVDs Wallet P
73. t Connect the HP iPod to the camera port on the front of the printer Print directly from an HP iPod with photos stored in it to the printer For more information see Print photos from an iPod HP Photosmart D7300 series Saving photos to a computer You can save photos to a computer from any memory card inserted in the printer if you set up a USB connection between the two devices If you are using a Windows computer Use either of these methods to save photos to your computer e Inserta memory card into the printer TheHP Photosmart Premier transfer software HP Transfer and Quick Print opens on your computer screen and allows you to designate a location on the computer to save images For more information see the onscreen HP Photosmart printer software help e Insert a memory card into the printer The memory card appears in Windows Explorer as a removable drive Open the removable drive and drag photos from the card to any location on your computer If you are using a Macintosh 1 Insert a memory card into the printer 2 Wait for iPhoto to start and read the contents of the memory card 3 Click Import to save the photos on the card to your Macintosh Note The memory card also appears on the desktop as a drive icon You can E open it and drag photos from the card to any location on your Macintosh Connecting through HP Photosmart Share Use HP Photosmart Share to share photos with friends and relatives using e
74. t for generations HP Vivera Inks are specially formulated and scientifically tested for quality purity and fade resistance For best print quality HP recommends that you install all retail ink cartridges before the install by date stamped on the box For optimum printing results HP recommends using only genuine HP ink cartridges Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results time after time EG Note HP cannot guarantee the quality or reliability of non HP ink Printer service Ez or repairs required as a result of printer failure or damage attributable to the use of non HP ink will not be covered under warranty Ink cartridge 1 Do not insert objects into these holes Caution To prevent ink loss or spillage leave the ink cartridges installed while transporting the printer and avoid leaving used ink cartridge s out of the printer for extended lengths of time Inserting or replacing the ink cartridges 14 1 Make sure the power is on then lift the top cover Make sure all packing material has been removed from inside the printer HP Photosmart D7300 series Squeeze the gray tab below an ink cartridge slot to release the gray latch inside the printer then lift the latch The ink cartridge areas are color coded for easy reference Lift the latch below the appropriate color to insert or replace a cartridge From left to right the ink cartridges are bl
75. the printer will automatically detect the paper type and size when you print Date Stamp Use this option to include the date and or time on your printed photos Colorspace Choose a colorspace The Auto select default tells the printer to use the Adobe RGB colorspace if available The printer defaults to sRGB if Adobe RGB is not available PictBridge Tray Select Use to select the default paper tray for printing through the PictBridge connection Audio Feedback Use to enable an audible tone when a button is touched or pressed Video enhancement Select On default or Off When you select On the quality of photos printed from video clips will be improved Restore Factory Defaults Restores factory settings for all menu items except Select language and Select country region under Language in Preference menu and Bluetooth settings under Bluetooth in the main printer menu This setting does not affect HP Instant Share or Network defaults HP Photosmart D7300 series User Guide 9 Chapter 1 10 HP Photosmart D7300 series 2 Get ready to print This section includes the following topics Load paper Insert ink cartridges Insert memory cards Load paper Learn how to choose the right paper for your print job and how to load it into the input tray for printing Choose the right paper Use HP Advanced Photo Paper It is especially designed to work with the inks in your printer to create beautiful photos Other photo papers will p
76. tiMediaCard Association Microdrive is a trademark of Hitachi Global Storage Technologies xD Picture Card is a trademark of Fuji Photo Film Co Ltd Toshiba Corporation and Olympus Optical Co Ltd Mac the Mac logo and Macintosh are registered trademarks of Apple Computer Inc iPod is a trademark of Apple Computer Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license PictBridge and the PictBridge logo are trademarks of the Camera amp Imaging Products Association CIPA Other brands and their products are trademarks or registered trademarks of their respective holders Regulatory model identification number For regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is VCVRA 0603 This regulatory number should not be confused with the marketing name HP Photosmart D7300 series etc or product numbers Q7057A etc For complete listing of regulatory notices see your onscreen help Energy consumption Energy Star amp Hewlett Packard Company is committed to providing quality products in a environmentally sound manner For information about the HP s environmental product stewardship program see the onscreen help Contents 1 Welcome ie een iii Special features Accessing the onscreen HP Photosmart printer help 3 Printer parts iine ana ne bro dede at 4 Optional ac
77. tridges 14 S saving photos to computer 31 Secure Digital 16 sepia tones 27 Sony Memory Sticks See Memory Sticks Specifications 61 storing ink cartridges 43 photo paper 43 printer 43 support 59 support process 59 system requirements 61 T test page 41 TIFF file format 17 transporting printer 7 trays paper 4 Troubleshooting 45 troubleshooting error messages 50 two sided printing 7 U USB connection type 31 port 4 specifications 61 V video clip supported file formats 17 X xD Picture Card 16 HP Photosmart D7300 series
78. ts face down Secure Digital Angled corner is on the right Metal contacts face down xD Picture Card Removing a memory card Curved side of card points toward you Metal contacts face down Wait until the Memory Card light stops flashing then gently pull the memory card to remove it from the printer 18 HP Photosmart D7300 series A Caution Do not pull out a memory card while the Memory Card light is flashing A flashing light means that the printer is accessing the memory card Removing amemory card while itis being accessed may damage the printer and the memory card or corrupt the information on the memory card HP Photosmart D7300 series User Guide 19 Chapter 2 20 HP Photosmart D7300 series 3 Printing photos without a computer The HP Photosmart D7300 series printer lets you select enhance and print photos without even turning on the computer Once you ve set up the printer using the instructions in the Quick Start booklet you can insert a memory card in the printer and print your photos using the buttons on the printer control panel You can also print photos directly from a digital camera For more information see Print photos from a digital camera Printing photos You can print photos without a computer in several different ways e Insert a memory card with photos on it into one of the memory card slots on the printer e Connecta PictBridge digital camera to the camera port on the front of the
79. tuted during printing Check the estimated ink levels by touching the ink icons on the home screen If an ink cartridge is low on ink replace it For more information see Insert ink cartridges Use photo paper designed for the printer For best results use the papers recommended in Choose the right paper You may be printing on the wrong side of the paper Make sure the paper is loaded with the side to be printed facing down You may have selected a low resolution setting on the digital camera Reduce the size of the image and try printing again For better results in the future set the digital camera to a higher photo resolution There may be a problem with an ink cartridge or with the print head Try the following Remove and then reinsert each ink cartridge one at a time to make sure they are all properly seated Run the automatic print head cleaning procedure For more information see Care and maintenance HP Photosmart D7300 series User Guide 49 Chapter 7 Align the printer For more information see Aligning the printer f print quality problems persist after you have tried all of the above solutions contact HP Support Photos are not printing correctly Solution e You may have loaded the photo paper incorrectly Load the photo paper with the side to be printed facing down e The photo paper may not have fed into the printer correctly Try the following Check for a paper jam For more info
80. x 15 cm with and without tab Imperial 3 5 x 5 inch 4 x 6 inch with and without tab 4 x 12 inch 5 x 7 inch 8 x 10 inch 8 5 x 11 inch Other Hagaki and L size Media types supported Paper plain inkjet photo and panoramic photo Envelopes Transparencies Labels Cards index greeting Hagaki A6 L size Iron on transfers Avery C6611 and C6612 photo sticker paper 10 x 15 cm 4 x 6 inch 16 rectangular or oval stickers per page Memory cards CompactFlash Type and II Microdrive MultiMediaCard Secure Digital Memory Sticks xD Picture Card Memory card supported file formats Printing See Image file formats earlier in this table Saving All file formats Paper tray media sizes supported Main tray 8 x 13 cm to 22x 61 cm 3 x 5 inch to 8 5 x 24 inch Photo tray Up to 10 x 15 cm 4 x 6 inch with or without tab Output tray All supported Main tray and Photo tray sizes 62 HP Photosmart D7300 series continued Category Paper tray capacity Specifications Main tray 100 sheets of plain paper 14 envelopes 20 40 cards depending on thickness 30 sheets of labels 25 transparencies iron on transfers or photo paper 10 sheets of photo paper Photo tray Output tray 20 sheets of photo paper 50 sheets of plain paper 10 cards or envelopes 25 sheets of labels or iron on transfers Operating environment Recommended temperature range 15 30 C 59 86
81. y to send e mail HP Photosmart Share HP Photosmart Share allows you to send photos to family and friends without bulky e mail attachments For more information see Connecting through HP Photosmart Share and the HP Photosmart Premier or HP Photosmart Essential help Open HP Photosmart Share Windows users gt Click the HP Photosmart Share tab within HP Photosmart Premier or HP Photosmart Essential Open HP Photosmart Share Mac users 2 Click the Applications tab in HP Photosmart Premier then double click HP Photosmart Share Set print preferences 36 Print preferences are set by default but can be altered to suit your needs You can set specific job settings when you print from the computer When you change settings before printing the changes only affect the current print job In some Windows software programs you need to click Properties or Preferences within the Print dialog box to access the advanced printing features See the electronic Help for more information about printing preferences Access print preferences Windows users 1 Open the Print dialog box usually by selecting Print from the File menu 2 Change the printing preferences in the Print dialog box tabs or click Properties or Preferences to access more printing preferences Access print preferences Mac users 1 Open the Print dialog box usually by selecting Print from the File menu 2 Change the printing preferences in the Print dialog box by

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