User Manual IDS
Contents
1. IDS 3212 Series 12 1 Industrial Panel Mount Monitor AD ANTECH Enabling an Intelligent Planet Copyright The documentation and the software included with this product are copyrighted 2014 by Advantech Co Ltd All rights are reserved Advantech Co Ltd reserves the right to make improvements in the products described in this manual at any time without notice No part of this manual may be reproduced copied translated or transmitted in any form or by any means without the prior written permission of Advantech Co Ltd Information provided in this manual is intended to be accurate and reliable How ever Advantech Co Ltd assumes no responsibility for its use nor for any infringe ments of the rights of third parties which may result from its use Acknowledgements Intel and Pentium are trademarks of Intel Corporation Microsoft Windows and MS DOS are registered trademarks of Microsoft Corp All other product names or trademarks are properties of their respective owners Product Warranty 2 years Advantech warrants to you the original purchaser that each of its products will be free from defects in materials and workmanship for two years from the date of pur chase This warranty does not apply to any products which have been repaired or altered by persons other than repair personnel authorized by Advantech or which have been subject to misuse abuse accident or improper installation Advantech assumes no liability u2. optional order Note Above accessory cables are subject to change in different SKUs 9 IDS 3212 User Manual IDS 3212 User Manual 10 Touchscreen Sections include OSD Functions H Touch Drivers 3 1 OSD Functions IDS 3212 Series The OSD of the IDS 3212 display 1024 x 768 and 800 x 600 resolution was selected to illustrate examples below Buttons Description Power Turn the monitor power ON or OFF Menu Activate the OSD menu Exit menu Auto Automatically adjust the clock phase H position and V position Value Up Down Move the selector to the previous option Decrease the gauge value of the selected option LED Function DPMS ON Green DPMS STANDBY Orange DPMS OFF Red 3 1 1 OSD Main Menu Push the MENU Key Brightness Contrast Screen Settings Color Temp Language OSD Setting VGA DVI Recall Exit Analog 1024x768 H 48KHz v 60Hz IDS 3212 User Manual 12 3 1 2 Brightness Selection Submenu Brightness BackLight 3 1 3 Contrast Control Contrast Le DR 131 3 1 4 Screen Settings Submenu Screen Settings v Position Clock Phase Exit 13 IDS 3212 User Manual 3 1 5 Color Temperature Submenu Color Temp 3 1 6 Language Submenu IDS 3212 User Manual 7500K 6500K User Color Auto Gain sRGB Exit Main Menu Fran ais Deutsch Espa ol x GK p x H K if 14 3 1 7 OSD Setting Subme
3. VGA signal cables to ensure that all are connected correctly on both sides Going to sleep m If the system goes to sleep then the display has either been set to power sav ing mode or the display is experiencing a sudden signal disconnection problem Check the BIOS system settings and or Windows configuration Then check the connection of the power cable to computer on both sides IDS 3212 User Manual 22 23 IDS 3212 User Manual AD ANTECH Enabling an Intelligent Planet www advantech com Please verify specifications before quoting This guide is intended for reference purposes only All product specifications are subject to change without notice No part of this publication may be reproduced in any form or by any means electronic photocopying recording or otherwise without prior written permis sion of the publisher All brand and product names are trademarks or registered trademarks of their respective companies Advantech Co Ltd 2014
4. moisture m The equipment does not work well or you cannot get it to work according to the user s manual m The equipment has been dropped and damaged m The equipment has obvious signs of breakage DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE STORAGE TEMPERATURE MAY GO BELOW 20 C 4 F OR ABOVE 60 C 140 F THIS COULD DAMAGE THE EQUIPMENT THE EQUIPMENT SHOULD BE IN A CONTROLLED ENVIRONMENT CAUTION DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER DISCARD USED BATTERIES ACCORDING TO THE MANUFACTURER S INSTRUCTIONS The sound pressure level at the operator s position according to IEC 704 1 1982 is no more than 70 dB A DISCLAIMER This set of instructions is given according to IEC 704 1 Advantech disclaims all responsibility for the accuracy of any statements contained herein Caution For power adapter selection the information about the adapter output rating 12 Vdc 3 A min is provided in the user manual for user s selec tion if the power adapter is not shipped with the unit V IDS 3212 User Manual IDS 3212 User Manual vi Chapter 1 a a OO Q N A Chapter 2 2 1 2 3 2 5 Chapter 3 3 1 3 2 3 3 Appendix A A 1 A 2 Overview 1 INTOQUCLIONES 2 uu a wa iu a ae ena aa 2 Fealdresuun a ge tad ata ac n ja Ee 2 leie er EE 2 P
5. 2 2 qu et J 323 7 247 I x J pan 302 2 323 7 247 alg JEE E a i esp gt Figure 2 3 IDS 3212E SVGA Series Dimensions 33 35 55 2 51 8 33 35 Suggested Wall Thickness 4 16 mm 36 5 R 36 5 G LN LN D D E IT im 36 5 R 36 5 G mN mN E E UT UT 36 5 ER 36 5 EG PL H H I H UT LI IDS 3212 User Manual 2 3 Rear Mount Assembly SOP 1 Using the M4 25L screw and panel mount clamp to attach and tighten as shown in the below figure Back View Front View 2 4 Cable Clamp 1 A cable clamp also comes with Open Frame Monitor to fix the power cable see picture below Cable Clamp with IDS 3212 Series IDS 3212 User Manual 8 2 5 A cable tie for the USB cable is included in the accessory box see below Packing List 1 x VGA cable 15P M 1 8 meter 1 x USB A M USB A M 1 8 meter 4 x Panel mount clamps 4 x Panel mount clamper screws M4 25L 1 x Cable clamp 1 x Cable clamp screw 1 x Cable tie 1 x 36 W DC12V Power Adapter optional order 1 x Power Cord optional order 1 x DVI cable 2 0 meter optional order 1 x RS232 9P 9P 1 8M M F cable
6. OSITION 2 ara nen kl e A Da Eb kn event aa 18 3 2 7 OSD Menu Adjustment nenn 18 3 2 8 OSD Adjustment Submenu OSD H Pos OSD V Pos OSD TIMER EE 19 3 2 9 OSD Adjustment Language Submenu 19 3 2 10 Reset Adiustment nennen nnnnnnennennnnnnnnnennnnnnnn nn 20 Touch Drivers sin ea 20 12111070 1 ei de E 22 Troubleshoollg EE 22 vii IDS 3212 User Manual IDS 3212 User Manual viii Overview Sections include E Introduction m Features Applications E Product Photos m Naming Rule 1 1 Introduction The Advantech IDS 3212 series is a brand new Industrial Panel Mount Monitor designed to meet the needs of customers who want quick and easy integration with Advantech Embedded Box Computers such as ARK and DSA lines Advantech offers two different versions of IDS 3212 to meet different demands IDS 3212 series Superior grade version and IDS 3212E series Economical version 1 2 Features 12 1 SVGA XGA LED backlight panel provides 20 30 power saving 20 C 60 C wide operating temperature support 5 wire resistive touchscreen solution or 3 mm tempered smudge resistant pro tected glass Combo Touch interface RS 232 and USB Dual signal interface with VGA and DVI Standard integrated frame Versatile mounting methods for rear mount and VESA mount 75x 75 mm 100 x 100 mm 1 3 Applications Application scenarios self service applications KIOSK POI machine Transportati
7. ber 2006321200 Edition 1 Printed in Taiwan June 2014 IDS 3212 User Manual ii Declaration of Conformity CE This product has passed the CE test for environmental specifications Test conditions for passing included the equipment being operated within an industrial enclosure In order to protect the product from being damaged by ESD Electrostatic Discharge and EMI leakage we strongly recommend the use of CE compliant industrial enclo sure products FCC Class A Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Opera tion of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FM This equipment has passed the FM certification According to the National Fire Pro tection Association work sites are classified into different classes divisions and groups based on hazard considerations This equipment is compliant with the speci fications of Class l Division 2 Groups A B C and D indoor hazard
8. ion 1024 x 768 800 x 600 800 x 600 SE 80 80 H 80 80 H 80 80 H Viewing Angle 799 79 v 65 75 V 65 75 V Display Brightness 600 cd m 450 cd m 450 cd m Color Support 16 2M 262K colors 16 2M 262K colors 16 2M 262K colors Contrast Ratio 700 1 700 1 700 1 Response Time 16 msec 35 msec 35 msec Backlight Life 50 000 hrs 50 000 hrs 50 000 hrs T S Type 5 Wire Resistive Touch Screen Surface Touch Hardness SR Durability 10 million touches Transparency 80 3 opera 20 60 C 20 60 C 0 45 C Temperature sleds 30 70 C 30 70 C 20 60 C Environment Temperature Humidity 5 95 40 C non condensing 2 Vibration 5 500Hz 0 0266 Hz 2 16Grms X Y Z 1 hour per axis VGA x 1 DVI D x 1 VGAx 1 DVI D x 1 VGA x 1 12 VDC 12 VDC Jack x 1 USB 12 VDC Jack x 1 USB Jack x 1 USB x1 x1 RS 232 x 1 USB x1 RS 232 x 1 USB RS 232 x 1 USB amp 1 0 amp RS 232 are amp RS 232 are RS 232 are reserved System reserved for the con nection to enable touch usage only reserved for the con nection to enable touch usage only for the connection to enable touch usage only OSD IDS 3212 Keys Menu Up Down Auto Adjust Monitor Power on off Menu Functions Brightness Contrast Screen Settings Color Temp Lan guage OSD Settings Keys Menu Up Down Auto Adjust Monitor Power on off Menu Functions Brightness Contrast Screen Settings Colo
9. nder the terms of this warranty as a consequence of such events Because of Advantech s high quality control standards and rigorous testing most of our customers never need to use our repair service If an Advantech product is defec tive it will be repaired or replaced at no charge during the warranty period For out of warranty repairs you will be billed according to the cost of replacement materials service time and freight Please consult your dealer for more details If you think you have a defective product follow these steps 1 Collect all the information about the problem encountered For example CPU speed Advantech products used other hardware and software used etc Note anything abnormal and list any onscreen messages you get when the problem occurs 2 Call your dealer and describe the problem Please have your manual product and any helpful information readily available 3 If your product is diagnosed as defective obtain an RMA return merchandize authorization number from your dealer This allows us to process your return more quickly 4 Carefully pack the defective product a fully completed Repair and Replacement Order Card and a photocopy proof of purchase date such as your sales receipt in a shippable container A product returned without proof of the purchase date is not eligible for warranty service 5 Write the RMA number visibly on the outside of the package and ship it prepaid to your dealer Part Num
10. nu OSD Setting OSD V Pos OSD Timer OSD Transparency Exit 3 1 8 VGA DVI Selection VGA DVI IDS 3212 User Manual Jaydeu9 uselosyono 3 2 OSD Functions for IDS 3212E Series 3 2 1 OSD Main Menu Push the MENU Key D Image Setting OSD Menu Reset 3 2 2 OSD Lock Press the Right key and Menu key simultaneously to lock the OSD key 3 2 3 OSD Unlock Press the Right key and Menu key simultaneously again to unlock the OSD key IDS 3212 User Manual 16 3 2 4 Color Adjustment Submenu Brightness Contrast Color Adjust Color temp Auto Color Brightness Color Adjust Color Temp Auto Color 3 2 5 Image Setting Adjustment D SUB Color Image Setting OSD Menu Reset 17 IDS 3212 User Manual 3 2 6 Image Adjustment Submenu Clock Phase H Position V Position D Phase H Position V Position 3 2 7 OSD Menu Adjustment IDS 3212 User Manual 18 3 2 8 OSD Adjustment Submenu OSD H Pos OSD V Pos OSD Timer D SUB OSD H Pos OSD Timer Language 19 IDS 3212 User Manual 3 2 10 Reset Adjustment D SUB Color Image Setting OSD Menu 3 3 Touch Drivers It is available online at the Advantech website as follows http support advantech com support default aspx IDS 3212 User Manual 20 Appendix A Troubleshooting A 1 A2 Introduction If you are experiencing trouble with the monitor or it fails to ope
11. on machine Ticketing machine Financial ATM Entertainment Gaming Slot machine HMI Human Machine Interface equipment controller monitor Public communication machine Public advertisement machine IDS 3212 User Manual 2 1 4 Product Photos Front view Rear view ESS IDS 3212 User Manual 1 5 Naming Rule IDS mmm a w zm ef a 1E D Revision e a VG VGA SV SVGA XG XGA SX SXGA HD HD FH FHD wc ji Y H 3 OPFM series Lal 10 104 NA 43 20 200 Ba 12 12 1 W Wide 30 300 pe 15 15 5 Economical 1 50 500 17 17 version 80 800 1 Open Frame Monitor 1 2 TE 1008 2 Panel M t Monit K 1200 ane oun onitor N Non touch K7 1700 R Resistive Capacitive G Glass Only P PCT IDS 3212 User Manual System Setup Sections include E Specifications E Dimensions m Rear Mount Assembly SOP E Cable Clamp Mm Accessory Packing 2 1 Specifications Note The IDS 3212 series offers the following features and meets precise N specifications B Unless otherwise noted all the information listed below is subject to change without prior notification Model IDS 3212 XGA IDS 3212 SVGA IDS 3212E SVGA Size 12 1 LED panel 12 1 LED panel 12 1 LED panel Resolut
12. r Temp Lan guage OSD Settings Keys Menu Up Down Auto Adjust Monitor Power on off Menu Functions Brightness Con trast Color Adjust Color Temp Auto VGA DVI Recall VGA DVI Recall Color Auto Adjust Auto Adjust 36 W power adapter with AC 100 240 V input and DC 12 V 3 Power A output EME CE FCC CCC Compliance IDS 3212 User Manual 2 2 Dimensions 234 234 302 2 33 35 552 145 33 35 257 Suggested Wall Thickness 4 16 mm Figure 2 1 IDS 3212 XGA Series Dimensions 33 35 257 a AN N TN CH pe senten pad TEDY is L Kal D 73 oo ki E l Q 9 E La 9 amp x in ki Ger T 161 85 3535 257 e ee Wall Thickness 4 16 mm Figure 2 2 IDS 3212 SVGA Series Dimensions 323 7 247 s x gs D e a Va i Eet Kei 30
13. rate correctly please refer to the following instructions before calling the Advantech service center If unable to correct the faults using the instructions below then please contact the dis tributor or the services repair center Troubleshooting No Images Appears On Screen m Check to see that all the I O and power connectors are installed correctly and connected Refer to 1 4 Open Frame Bottom view Make sure that none of the connectors are crooked broken or loose Make sure that the OSD power on the LED is turned on Make sure that the brightness is not in the minimum Make sure that the screen resolution is set to the correct setting for the type of LCD and that the setting does not exceed the resolution specified for the partic ular model of LCD The image is incorrectly displayed or the full screen image does not appear m Please make sure the screen resolution on the motherboard is correct The position of screen is not in the center m Adjust the H position and V position or perform Auto Out of range m When the message Out of Range appears onscreen it indicates that the sig nal of the computer is not compatible with the LCD display i e the resolution exceeds the specified resolution for the LCD m Adjust the BIOS setting to match the correct resolution No signal The display is powered on but can neither receive or display any signal from the computer Check all power switches power cables and
14. roduct Photos 3 Naming Rule aim aan 4 System Setup 5 Specifications r 6 Elte 7 Figure 2 1 IDS 3212 XGA Series Dimensions 7 Figure 2 2 IDS 3212 SVGA Series Dimensions 00s1eeseseen 7 Figure 2 3 IDS 3212E SVGA Series Dimensions 7 Rear Mount Assembly SOP iii 8 Cable Camp 8 Packing EE 9 Touchscreen 11 OSD Functions IDS 3212 Series 12 3 1 1 OSD Main Menu Push the MENU Key 12 3 1 2 Brightness Selection Submenu 13 313 Contrast Control een 13 3 1 4 Screen Settings SUDMENU nenn 13 3 1 5 Color Temperature Submenu 14 3 1 6 Language Submenu 14 3 1 7 OSD Setting Submenu u uuu aaa aaaaaassasaa 15 3 1 8 VGA DVI Selection nn 15 OSD Functions for IDS 3212E Series 16 3 2 1 OSD Main Menu Push the MENU K ey 16 3 2 2 OSD LOCK ea ae een 16 3 2 3 OSD Unlock sie 16 3 2 4 Color Adjustment Submenu Brightness Contrast Color Adjust Color temp Auto Color 17 3 2 5 Image Setting Adjustment 17 3 2 6 Image Adjustment Submenu Clock Phase H Position V P
15. s Technical Support and Assistance 1 Visit the Advantech website at http support advantech com where you can find the latest information about the product 2 Contact your distributor sales representative or Advantech s customer service center for technical support if you need additional assistance Please have the following information ready before you call Product name and serial number Description of your peripheral attachments Description of your software operating system version application software etc A complete description of the problem The exact wording of any error messages iii IDS 3212 User Manual Warnings Cautions and Notes Warning Warnings indicate conditions which if not observed can cause personal injury Caution Cautions are included to help you avoid damaging hardware or losing data e g A There is a danger of a new battery exploding if it is incorrectly installed Do not attempt to recharge force open or heat the battery Replace the battery only with the same or equivalent type recommended by the man ufacturer Discard used batteries according to the manufacturer s instructions Note Notes provide optional additional information Document Feedback To assist us in making improvements to this manual we would welcome comments and constructive criticism Please send all such in writing to support advan tech com IDS 3212 User Manual iv Safety Instruc
16. tions 10 11 12 13 14 15 16 Read these safety instructions carefully Keep this User Manual for later reference Disconnect this equipment from any AC outlet before cleaning Use a damp cloth Do not use liquid or spray detergents for cleaning For plug in equipment the power outlet socket must be located near the equip ment and must be easily accessible Keep this equipment away from humidity Put this equipment on a reliable surface during installation Dropping it or letting it fall may cause damage The openings on the enclosure are for air convection Protect the equipment from overheating DO NOT COVER THE OPENINGS Make sure the voltage of the power source is correct before connecting the equipment to the power outlet Position the power cord so that people cannot step on it Do not place anything over the power cord All cautions and warnings on the equipment should be noted If the equipment is not used for a long time disconnect it from the power source to avoid damage by transient overvoltage Never pour any liquid into an opening This may cause fire or electrical shock Never open the equipment For safety reasons the equipment should be opened only by qualified service personnel If one of the following situations arises get the equipment checked by service personnel m The power cord or plug is damaged Liquid has penetrated into the equipment m The equipment has been exposed to
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