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Surveillix EVR - DVR - HVR

1. Alarm Options Emergency IP Setup 43 Create a Recording Schedule 1 Select a day to begin creating the schedule for or Select the Day Selection Mode button enabling Multi Day Selection to create the same schedule for multiple days 2 Highlight the Time Blocks within the Recording Schedule window for the camera s selected to schedule Once the desired Time Blocks are highlighted click a Recording Mode button The Time Blocks should now appear Blue for Motion Yellow for Continuous and White for No Recording NOTE Leave cameras recording with Sensor Detection set to No Recording for the specified time block s Create a Sensor Schedule 1 Select the Schedule Menu option and select the Sensor Radio button Select a single day or click the Day Selection Mode button to include multiple days in the schedule 2 Highlight the Time Blocks within the Recording Schedule window for the sensor s to enable and schedule Once the time blocks are highlighted click the Enable button The time block will now appear red Scheduling Alarm Events There are three types of Alarm Events ALARM EVENT This option logs the Alarm Events on the local server CENTRAL STATION This option sends the Alarm Events to Central Station software EMERGENCY AGENT This option sends the Alarm Event to the Emergency Agent software Motion can be designated as an Alarm event Often motion does not need to be treated as an Alarm event Ex During work h
2. External Power Supply DC 12V Use 12V below 300mA For controlling lights or other devices use another external relay Maximum voltage is 24V AC 1 amp Output uses a Form C Relay 20 LOOPING OUTPUTS The 8 and 16 Channel DVR units may have up to 16 Looping outputs Depending on the destination of the outputs each output may have to be terminated Looping outputs for a 16 Channel DVR looping are highlighted below CHB in CH 9 im CH 12 in CH 10 in CH 11 in CH 9 Out CH 10 Out CH 12 Out CH 15 Out CH 16 Out CH 11 Out CH 13 Out CH 14 Out 32 Channel EVR units may have up to 32 looping outputs oO CH 15 in CH 16 in CH 13 in CH 14 in CH3 ln CH4 in CH6 in CH 7 in CH 3 Out CH 4 Out CH 5 Out CH 6 Out CH 1 Out CH 2 Out CH 7 Out CH 8 Out The Video inputs are RJ 59 BNC connectors Make sure there is a video source connected to the input and then connect a cable to the Channel Out The looping outs can be connected to video monitors or combined with adapters to connect to VCR s LOOPING OUTPUT TERMINATION When terminating the outputs becomes necessary the DVR unit has built in termination that allows you to select individual outputs to terminate individually It is not always necessary to terminate the output when using it It is dependent on the device with which you are connecting it to As a rule if the image appears distorted or virtually unviewable it most likely ne
3. 360x240 1CIF 480 PPS 240 PPS 720x240 2CIF 240 PPS 120 PPS 720x480 4CIF 120 PPS 60 PPS Frames recorded in 720x240 are twice the size of the standard 360x240 When recording at 720x240 each frame assigned to the channel will use 2 of the total frames available Frames recorded in 720x480 are four times the size of the standard 360x240 When recording at 720x480 each frame assigned to the channel will use 4 of the total frames available Resolution CCTV x120 model x60 model 320x240 1CIF 120 PPS 60 PPS 640x240 2CIF 120 PPS 60 PPS 640x480 4CIF 60 PPS 30 PPS 32 Channel Frame Allocation 32 Channel models utilize two capture cards When configuring cameras and allocating frames the total frame rate for the DVR is split between each capture card Please reference the chart below for available frames for each grouping of channels Resolution Channels x240 model x480 model 1 to 16 120 frames 240 frames 360x240 17 to 32 120 frames 240 frames 720x240 720x480 n A SCHEDULE SETUP Recording Schedule The Recording Schedule window allows the user to create different recording schedules based on the day time and type of recording desired In addition this window contains the System Restart options that allow the user to perform basic system maintenance by automatically scheduling the DVR to restart periodically Single Day Selection Open Restart Recording Schedule Window Multi Day Selecti
4. SCS OVERVIEW SCS software is Network DVR Management Software a powerful utility that allows 100 or more DVR units to be controlled using one computer This software allows you to view live video search saved video edit and configure setup on each DVR and import maps of buildings and other locations The SCS software was specifically designed as an enterprise software solution CAUTION SCS and Emergency Agent are not compatible to run on the same PC If you have Emergency Agent installed on this PC you must uninstall it before installing SCS SCS will perform the same alarm notification as Emergency Agent Highlights View Live Video from most computers Username and Password protected Easy to use graphical interface Basics In order to log in to the DVR server a user account must be made for each user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions Configuring the Server for Remote Connection 1 Enter Setup on the DVR 2 Click the Network Setup button 3 Clear the Disable Remote Control option You should now be allowed to adjust port settings if necessary NOTE If you are using a Firewall it may be necessary to adjust the port settings on both the DVR and the Firewall Contact the Network Administrator for more information 4 Click OK 5 Make sure a User account is created
5. Select Type Select Type Raccoons Delivery Truck Suspected Theft 3 Click Add 4 Click OK to save changes and close the window 101 Search Alarm Window 2 gt Search SEE Export Option i C ANVI File Video Display j Digital Signature Export a I e y Play Controls sc aia L Continue Playing i ea Go to Next Event Go to Previous Event Alarm Event Information E Base BER Name Position en 15 54 21 Time 15 54 21 Apply Close Export Quality It may be necessary to reduce the overall size of an AVI file for example to email to someone AVI file sizes can be reduced by reducing the image quality However reducing the image quality causes the AVI video to appear more pixilated When size is not an issue setting quality to 100 is highly recommended Digital Signature Adds a digital signature to the exported JPG image for use with the Digital Signature Verifier to verify integrity of exported images and prevent tampering View Recorded Video 1 oT P Double click an event listing to open the Search Alarm window Use the play controls to locate the desired video Select the Continue Playing Box to watch all recorded events When not selected playback stops at the end of the alarm event Select the Same Camera Box to watch all events recorded by a single camera Click the Apply button after making any changes Export Video 1 Double click an event listing to open the Search Alarm wind
6. INCLUDED SOFTWARE SETUP This chapter includes the following information e Emergency Agent Overview e Remote Software Overview e Digital Verifier e Backup Viewer e SCS Multi Site Software Overview 98 EMERGENCY AGENT OVERVIEW The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected on the DVR The video that streams across can be stopped played forwards and backwards in slow motion or real speed The utility is loaded at startup and placed in the taskbar It constantly monitors for a signal from the DVR When an alarm signal is detected the Emergency Agent Image Viewer window opens and starts playing the video from the camera associated to the alarm CAUTION SCS and Emergency Agent are not compatible to run on the same PC If you have SCS installed you do not need Emergency Agent SCS will perform the same alarm notification as Emergency Agent Configuring the DVR To enable the Emergency Agent on the DVR follow these steps 1 Enter Setup and confirm you are in the Camera Setup Menu 2 Selecta camera and then associate sensor s to that camera using the Sensor Connection Boxes 3 Click the Network Setup button and make sure that Disable Remote Control is not checked NOTE The Emergency Agent uses one port to transfer the data through the Emergency Port The port can be adjusted inside the Network Setting Menu if necessary It is recommended that
7. Insert the Software Installation DVD into the DVD ROM Do not install on the DVR Select the Backup Viewer option to begin installation When the Welcome screen opens click Next 12 93 28 29 14 15 30 31 16 32 sevect pate SLOW FAST HBO ad BO ES rm sync RETURN TO MAIN S55 AMADO ADVANCED CONTROLS Read the License Agreement and select the appropriate radio button to accept the terms of the license agreement Click Next Select Yes to install the POS component or Select No for a basic install Click Next When the Choose Destination Location window opens click Next This will install Backup Viewer in the default destination folder Select the shortcuts to install or clear all boxes for no shortcuts Click Next When the InstallShield Wizard Complete window appears click Finish Setup is now complete 108 Loading Video from DVD or Hard Drive 1 Open the Backup Viewer program Start gt Programs gt Surveillix gt Backup Viewer gt Backup Viewer Click the Open button The Total Backup Search window will open For Clip backup files expand Clip and select the desired drive For Backup files expand Backup and select the desired drive Click the desired backup file or clip Click OK The video will load into the Backup Viewer Total Backup Search Total Backup Search Choose time to search Clip Search Ela El id Backup Refresh 109
8. C676 C55 KALATEL CYBER DOME KDC KODITEC LG LPT A100L LG LVC A70X S LG LVC M300 310 LG MULTIX LG SPEED DOME MERCER MERIT LI LIN MERIT LI LIN V6 MIC1 300 MOLYNX NICECAM NIKO WSD 7425 ORX 1000 KRE 303 PANASONIC PANASONIC V2 PELCO P PROTOCOL 4800BPS PELCO DRD08 DRD14 SERIES PHILIPS TC8560 amp TC700 SAE SAMSUNG DRX 502A SAMSUNG MRX 1000 SAMSUNG SCC 641 SAMSUNG SCC C6407 SAMSUNG SPD 3300P SANTACHI SENSORMATIC SPEEDDOME AD DELTADOME SONY BRC 300 SPD 2500P SUNGJIN SJ2819RX SUNGJIN SJ3000RX T TIAT TRX 100 T TIAT TTR 100 TAMRON TELEEYE DOME TOSHIBA P PROTOCOL 4800BPS ULTRAK KD6 VCL VCL LEGACY VICON VICON SURVEYOR 2000 VIDEOALARM VIDEOTREC VISION TECH WONWOO WSD 7425D BACKING UP VIDEO DATA This chapter includes the following information e Overview e Saving Video to a DVD R e Saving Video from a Single Camera e Scheduling Regular Video Backup 82 BACKUP OVERVIEW The DVR can easily backup important video data to an internal or external media location The most commonly used forms of this are CD R RWs External USB or FireWire Hard Drives and Network Drives Every DVR comes standard equipped with a DVD RW drive USB port and Network Adapter The DVR is capable of performing a backup to multiple DVDs when the file sizes exceed the capacity of a single disk You may also specify multiple locations for backup as well as the order they are recorded
9. Click OK 6 Restart the Client PC DYR identification Emergency Agent Window Setup Window Network Port Indicates the port which the Emergency Agent uses to listen for incoming events This number should be changed to the same number as is set in the Emergency Port in Network Settings on the DVR Save Directory Sets the location that recorded video footage is saved to Notice Options Configuration settings for activating an audible indicator or popup window when the Emergency Agent receives an event Alarm Confirmation List Filter Event List 1 a PS SS 10 Select a DVR from the DVR List in the Filter Options section Select the Date to include Select the type of Event s to include Select the event levels Review Dismiss Critical Default Click the On button to display filtered event listings E Saat bp DWH i Geri Wartion Penny E Minimize on Seatup f EA Popup On Alum Metercek Fel am Save Directory le en ee nee fuged ee sl i Hobo gt Sound Dpt a Save Memo 99 100 Add Items to Alarm Confirm List 1 From the Option menu click Setup 2 Type the desired text in the box below the Alarm Confirmation List m Alarm Confirmation List gt Delivery Truck Suspected Theft NOTE The items in the Alarm Confirmation List will be available on a list under Status Setting in main Emergency Agent screen Status Setting Level C Default Confirmed
10. Normal Day Mode button to enable the Special Day Mode 2 Select a day by typing the date or clicking the arrow to the right of the Date Bar 3 Highlight the time blocks within the Recording Schedule window for the camera s selected to schedule Once the desired Time Blocks are highlighted click a Recording Mode button 4 When finished creating the schedule click the Save Special Day button The special day should now appear as a date in the Special Day Schedule Deleting a Special Day Schedule 1 Selecta Special Day from the Special Day Schedules 2 Click the Delete Special Day button 45 System Restart Setup System Restart Setup allows the user to define a schedule wherein the DVR automatically restarts according to specified parameters System restart setup System Restart Time Monday Friday Enable Time oo on Enable Time 100 100 le Restart f Or e Restart C Or Tuesday Saturday Enable Time oo on Enable Time oo 100 le Restart Or f Restart C ot wednesday Sunday Enable Time 00 00 M Enable Time 00 00 e Restart c o f Restart u Thursday Enable Time 100 on le Restart Or caresi Create System Restart Schedule 1 Open the Schedule Setup Display 2 Click the System Restart button 3 Select the day s of the week to schedule an automatic system restart and select the box to enable shut down NOTE This step alone does
11. Video Display Area Full Screen The Full Screen Option allows you to view the Video Display Area using the entire viewable area on the monitor When this is selected no menu options are visible You can activate the Full Screen Option by clicking on the Full Screen button within the Screen Division Menu You can deactivate Full Screen mode by right clicking on the screen Auto Sequence Sequences through the Screen Divisions sets For example selecting the 1A and then the Loop button will sequence through 1A 2A 3A 4A and then repeat This option is not available for the 7 10 and 13 screen divisions TV OUT CONTROLS The DVR features an optional TV Out functionality which allows users to output video from any number of cameras in sequence to a television or monitor display a TVOUTPUTCONTROLS close x tour PUES ICASSP EIT ua 200 MARA FF Coon 200 RIPE SIA SISA ENT POT Ca sour MAA Ca SETUP OPTIONS This chapter includes the following information e Setup Overview e Camera Setup e Motion e Frame Setup e Schedule e Sensor e Network e Information e Administrative 30 SETUP OVERVIEW The Setup options allow you to optimize your DVR by adjusting things like camera names reboot schedules recording schedules and more It is extremely important that you setup ug your DVR correctly for several reasons SU rveill P e Recording Schedules By optimizing the recording schedule you can increa
12. Workstations Vy Rl 4 4 4 4 System Health Packages Tracking Packages amp Notifications Targets Syslog Daemon 4 Event Log Viewer local 6 Click the IAANTmon 7 filter in the left panel The filter General Threshold Timers Hour Day Custom Event Logs options will display in the right panel 7 Select IAANTmon from the Event Source List Right Click package and select Edit to view configured targets Log Event Severity 8 Type 7 in the Event ID box Y Application C Directory Service 2 Information Security _ File Replication d M Waring a Audit Success System _ DNS Server ES M Eror A M Audit Failure Filter Settings Details db Include Event Source IANT mon v Category Exclude e Event ID C Stop Processing Username O Require Acknowledgment Computer Filter Text amp Notes Content Filter El Filter Notes 91 9 Repeat the steps above to add two more filters IAANTmon 4 and IAANTmon 3 Server Hardware windows NT 2k 2k3 Server BB Windows NT 2k XF Workstations Email Notification 10 After all three filters are added save the settings File gt gr IAANTmon 7 Save db TAANTmon 4 11 Exit the Event Sentry Management Software File gt Exit gr TAANTMON S System Health Packages Tracking Packages Notifications Targets 13 The Event Sentry will run in the background and monitor Default Email the RAID array
13. adapters have been properly connected it is time to turn on the power To turn on the power follow these steps 4 Turn on the monitor and any external peripherals ex Printers External Storage Devices etc connected to the DVR 5 Turn on the Secondary Power Switch located in the rear of the DVR 6 Turn on the main power switch located on the front of the DVR The DVR will run a series of self tests After two or three minutes a series of messages may be displayed as the various hardware and software subsystems are activated Under normal circumstances you should not be asked to respond to these messages If you are asked to respond to the messages adding a Printer Monitor etc for the first time follow the instructions carefully After this finishes the Surveillix DVR software should load automatically and bring you to the main screen TURNING OFF THE DVR To turn off the DVR unit select the Exit button on the main screen and select Power Off The DVR will safely shutdown it may take several minutes to shut down completely CAUTION Always be sure to follow the proper procedures when turning off the power to the DVR NEVER disconnect the power to the DVR while it is still running or in the process of shutting down Doing so can cause data loss file corruption system instability and hardware failure USING THE DVR UTILITY Video Setting Hai ntsc Tw33 7 Comb TON Deru Filter ON Default r BEE P4 2478 Celero
14. backup 5 Set the backup order using the Backup Order button 6 Select the Include Viewer check box to include the Backup Viewer Application 7 Click the Start Backup button to begin the backup process A progress bar will be displayed in the lower right corner of the main screen 84 Clip Backup Screen The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage location x Backup Center General Schedule Clip Channel Selection Description Backup Drive Clip Information ba Posten I NY Compra Position3 administrator Y EA 0 MB Free Positiond Position5 Positionb Position Position8 Positiong Position Position Time Setup Position Start Time 6 19 2007 2 16 51 PM Position z m Position Position End Time 6 19 2007 2 16 56 PM Position Include Viewer Odd Even All Clear Reverse Ze Performing a Clip Backup 1 o N oa nm 2 N Click the Backup button on the Main Display Screen Click the Clip Backup Tab at the top of the Backup Center Screen Set the Backup Time and End Time of the video to backup in the Time Setup Box Select the Cameras to back up in the Channel Selection Box Select the Backup Drive to save the backup video to Check the Include Viewer check box to include the Backup Viewer Application Enter pertinent clip information into the Clip Information section
15. changes to take effect Start gt Shutdown gt Restart EVENT SENTRY This chapter includes the following information e Overview e Setup Event Sentry 90 OVERVIEW Event Sentry is designed to allow the user to monitor drive status in DVRs utilizing an internal RAID 5 array This utility allows users to be notified via email in the event of a drive failure SETUP EVENT SENTRY 1 Double click the Event Sentry Management icon on the desktop to launch the software Click Next on each window on the last window click Finish Select No More Tips Please In the Tips and Tricks window Click Close The main page of the Event Sentry Management consol will display a P e gt P Add Email Notification Filters 1 Find and expand Email Notification in the Left Panel My Computer gt Packages gt Filter Packages gt Email Notification Right click Email Critical Events and select Delete Click Yes to confirm Right click Email Notification and select Add Filter Name the filter IAANTmon 7 a gt P P The Setup Wizard will display the first time to explain features of the software Read the displayed tips a My Computer Sy Service Control Po Global Options Environment T Computer Groups Packages W Filter Packages 8 Antivirus Software Common B Database Servers I Domain Security tI Laptop I MS Exchange Server Sarbanes Oxley Server Hardware Windows NT 2k 2k3 Server Wi NT 2k XP
16. connections Time Out Value Center Port Specifies a value in seconds to wait for a signal from the Surveillix Remote Client If a signal is not received by that time the connection is dropped Used to transfer the connection data Image Port Used to transfer the image data Search Port Used to transfer the search data Configuring the Server for Remote Connection 1 Enter Setup on the DVR 2 Click the Network Setup button to open the Network Menu 105 Disable Remote Control Transport Setup Quality NORMAL Resolution 360240 hal Network Setup TimeOut Value jeg Emergency Port 2001 1024 5000 Center Port 2000 1024 5000 Image Port 2002 1024 5000 Search Port 12003 1024 5000 3 Clear the Disable Remote Control option You should now be allowed to adjust port settings if necessary NOTE If you are using a Firewall it may be necessary to adjust the port settings on both the DVR and the Firewall Contact the Network Administrator for more information 4 Click OK 5 Make sure a User account is created Without a user account the Administrator account must be used 6 The DVR server is now ready to receive incoming connections Access Remote Connection 1 Open the Remote Software 2 Click the icon of the server as defined previously 3 Enter the user name and password of an authorized remote user as defined in Network gt
17. in the Description Box Click the Start Backup button to begin the backup process A progress bar will be displayed in the lower right corner of the main screen Scheduled Backup Screen The Scheduled Screen is used for backing up video recorded by all cameras at a regular interval x Backup Center General Schedule Cip Daily Backup Schedule 85 Backup Status Select Backup Media Description Backup Size 0 MB ha FreeSpa BackupSpacel Number of Me Media Size OMB p L_ no Data Schedule Backup Item Backup Time Selected Time 2 26 51 PM Repeat Backup D aily 24 e Overwrite on disk full v Hour Backup Order Network Drive Browse Sehnen SITZ Performing a Scheduled Backup 1 a gt N gt Click the Backup button on the Main Display Screen Click the Schedule Tab at the top of the Backup Center Screen Set the Backup Time to perform the backup Set the Repeat Backup Time to specify the number of hours between backup procedures between 1 and 24 hours Select the Backup Drive to save the backup video to using the Select Backup Media Menu or the Network Drive button To save to a local drive or partition you must first rename the location Backup Check the Overwrite on Disk Full checkbox to overwrite previous scheduled backups when the disk becomes full Click the Save Backup Setting button to save the current backup setting and return to the Main Di
18. made for the user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions For example a user can be denied Searching and Setup privileges and only granted access to view cameras 4 8 and 16 It is highly recommended that users not be granted Setup privileges since this can pose a security risk Only properly authorized Administrators should have access to Setup The Remote software operates virtually the same way as the DVR itself The appearance of it matches the DVR almost identically however there are a few minor differences Some search features are not available such as the Index and Object Searches as well as some Setup options 103 Remote Client Minimum Requirements Intel Pentium IV 1 4 Ghz or equivalent 512MB System Memory DirectX 9 or higher 32 MB Video Card Internet or LAN Connection 56K DSL Cable Modem T1 ISDN etc TCP IP installed Microsoft Windows 2000 or XP Operating System 1024 x 768 display resolution 16 Bit color depth or better Remote Client Recommended Requirements Intel Pentium IV 2 4 or equivalent 512MB System Memory DirectX 9 or higher Compatible video card ATI Preferable Internet or LAN Connection DSL Cable Modem T1 ISDN etc TCP IP installed Microsoft Windows 2000 or XP Operating System 1024 x 768 display resolution 32 Bit colo
19. no break in recording occurs Simply replace the power supply with a new one and you are finished 6 Raid Controller A raid controller is available for increased performance or data reliability 16 KEYBOARD SETUP To attach the keyboard to the DVR unit plug the end of the Keyboard into the keyboard PS 2 Port located on the back of the machine The keyboard PS 2 Port can be identified by the purple color Refer to the Rear Panel Connectors diagram for more information FREE LEE EEE SI IN AGAR FD CCP EELS SH TER VER EEE LVN x MOUSE SETUP To attach the mouse to the DVR unit plug the end of the mouse into the mouse PS 2 Port located on the back of the machine The mouse PS 2 Port can be identified by the green color The mouse uses a cursor called a pointer Pointers come in many different shapes but are most commonly shaped like an arrow The mouse has two buttons a left button and a right button Quickly pressing and releasing one of these buttons is called clicking Sometimes you will need to double click or click the same button twice quickly In this manual Click means to position the mouse cursor over an item and to single click the left button Right click means to position the mouse cursor over an item and to single click the right button Double click means to position the mouse cursor over an item and to click the left button twice Select means to position the m
20. only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the unit to its normal operation If the unit has been dropped or the enclosure has been damaged When the unit exhibits a distinct change in performance this indicates a need for service 16 Servicing Do not attempt to service this product as opening or removing covers may expose the user to dangerous voltage or other hazards Refer all servicing to qualified personnel 17 Replacement Parts When replacement parts are required be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part Unauthorized substitutions may result in fire electric shock or other hazards 18 Safety Check Upon completion of any service or repairs to this unit ask the service technician to perform safety checks to determine that the unit is in proper operating condition NOTES ON HANDLING Please retain the original shipping carton and or packing materials supplied with this product To ensure the integrity of this product when shipping or moving repackage the unit as it was originally received from the manufacturer Do not use volatile liquids such as aerosol spray near this product Do not leave rubber or plastic objects in contact with this product for extended periods
21. powerful software enables users to establish recording schedules create motion detection zones use PTZ controls and configure alarm inputs and outputs for each of the system s cameras With the latest advancements in the DVR Server Software searching and indexing your video archive has never been easier Video can now be found viewed and exported in a number of file formats with just a few clicks The Surveillix DVR is a high performance security product ready to meet today s security demands FEATURES Toshiba s Surveillix DVRs include the following new features Optimized and Designed for Microsoft Windows XP Embedded Supports up to 16 Relay Outputs on Alarm Activation Supports up to 16 Sensor Inputs for Alarm Control Remote System Operation amp Configuration Supports Multiple Simultaneous Remote Connections PAN TILT ZOOM Controls Simultaneous Video Search Playback and Backup Video Indexes for Easy Searching Multiple Levels of Security Access Up to 32 Looping Outputs 1 Composite Output S Video Output Up to 32 Camera Inputs Up to 16 Network Recording Channels HVR standard upgrade option for EVR or DVR Up to 8 Audio Inputs High Performance Durable Rack mount Case Output the Video to a NTSC PAL Display Virtually Unlimited Storage Potential Digital Signature Support Continuous Motion Detection Alarm Pre Alarm and Scheduled Recording Modes Hardware Watchdog Recording Resolution X60 X120 6
22. seisa ee ee e dl td elo tas 109 APPENDIX SPECIFICATIONS u iaiias 111 DVR SPECIFICATIONS Zeiten er Bellen ar charset chee at aia ieee aes 113 EVA RECIF CATON Ss nce ee ee ee ee 115 FAVS CIP IC TIONS ze 222 seda cata letrista 117 X Vili PREFACE ABOUT THIS GUIDE This manual is a setup and maintenance guide that can be used for reference when setting up the DVR unit and for troubleshooting when a problem occurs Only authorized personnel should attempt to repair this unit Toshiba reserves the right to make changes to the DVR units represented by this manual without notice The following text and symbols mark special messages throughout this guide NOTE Text set off in this manner indicates topics of interests that can help the user understand the product better TIP Text set off in this manner indicates topics and points of interests that can be helpful when using or settings up the DVR unit TECHNICIAN NOTES A WARNING Only authorized technicians trained by Toshiba should attempt to repair this DVR unit All troubleshooting and repair procedures that may be shown are for reference and minor repair only Because of the complexity of the individual components and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard And any indications of component replacement or printed wiring board modifications may vo
23. store tech support and contact number information Current Server Total HDD Available HDD Space Software Version DYRA Yersion 3 5 0 Site Information Drive Informatio Site Code 100 000 Total Space 20196 MB Free Space 17806 MB D Drive Board Serial Total Space 219160 MB Free Space 219014 MB A E Drive System Serial CD Drive Decoder Video Format Notes Telephone Number EO User Defined oe Contact Numbers Tech Support Enter comments Site Code A user specified unique identification name used by other DVR software to identify the DVR Remote Emergency Agent SCS Digital Signature Verifier 55 ADMINISTRATIVE SETUP Storage Management Other Management Program Management E TC User Management Status Check E mail File Information Log Select y r Export Select Date System Log Choose 1 week period to export 1 2 y 3 4 5 6 7 8 9 C Event Log Start Date 6 19 2007 M 10 11 12 13 14 15 16 C 17 18 KEJ 20 21 2 23 Alam Log End Date 6 19 2007 Log Export wa Today gt b gt Log Management 6 19 2007 1 06 50 Se Site Vert 5 0 Build 11 Lib 3 1 1 4 Default 3 6 19 2007 1 06 50 First Start Site Default 3 6 19 2007 1 06 50 Current Work dive D Drive Default Log Data Display Disk Management The Disk Management window is a native Windows function This window displays the partition scheme and health status of the Hard D
24. supports PTZ check the Enable Network Device PTZ Box Click Setup Network Device and the Network Device Properties window will appear Click Setup to add a Network Device Select the Manufacturer Class and Model of camera being added then click Next Enter the IP Address Port ID and Password of the Network Device and click Finish Click OK when returned to the main Network Device Properties window Click Apply and then click OK to exit the main setup window The Network Device has been added Network Device Authentication The Registered Seral Key SenalNo Total Used Free availability total Add a new Serial Key System ID 4438F7534D 7608 new serial number Add a serial number General Audio IP address Port Camera Name NETWORK DEVICE SETUP STEP 1 Specifying the camera class and camera model Class lt TOSHIBA gt Model IKwB01 Next gt Cancel NETWORK DEVICE SETUP STEP 2 IP Camera setup IP Address I Connection Port jo ID Password lt Back Cancel Finish 35 MOTION SETUP The DVR allows the user to adjust several different Motion Settings and create motion detection regions NOTE Motion grids configured using the SCS software will be advanced motion grids Select Camera Channel 1 A gt Motion Regions Move the slider bars left to increase motion sensitivity and to eliminate m
25. the brightness 3 Reset the Brightness by moving the slider back to the center of the bar Zooming In on an Image 1 Select an image to adjust by double clicking on the desired image Multiple images cannot be adjusted at one time 2 Move the Zoom slide bar to the right or left to zoom in or out of an image 3 Reset the Zoom by moving the slider back to its original position on the bar Zooming In on a Portion of an Image 1 Right click the area of interest on the image and select Zoom or Double right click the image 2 Repeat to zoom in further 3 Continue clicking the right mouse button and the image zoom will cycle back to the original size Open Video from Saved Location 1 Previously saved video clips or backup files can be searched for content Find file by date and time or by name 2 Click the Open button to search for the saved file 3 Selecta file from the list of saved clips and backup files or search by start hour 4 Click OK to open the saved file Time Sync The Time Sync option synchronizes a single channel of video to playback in real time Ordinarily the video may playback slower or faster depending on several factors including how many PPS recorded and number of cameras playing at the same time 1 Select a single image to synchronize by double clicking on an image 2 Click the Time Sync button The video will now playback in real time Clean Image The DVR is capable of recording video usi
26. use of power strips FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense UL NOTICE Underwriters Laboratories Inc has not tested the performance or reliability of the security or signaling aspects of this product UL has only tested for fire shock and casualty hazards as outlined in UL s Standard for Safety UL 60950 1 UL Certification does not cover the performance or reliability of the security or signaling aspects if this product UL MAKES NO REPRESENTATIONS WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT Xi CE NOTICE This product is in conformity with the following European Directives ELECTROMAGNETIC COMPATIBILITY DIRECTIVE 89 336 EEC as amended by 92 31 EECand by Article 5 of 93 68 EEC per the provisions of EN 5502
27. 2 1994 EN 55024 1998 EN 61000 3 2 1995 CISPR 24 1997 EN 61000 3 3 1995 EN 61000 4 2 1995 CISPR 22 1997 EN 61000 4 3 2002 LOW VOLTAGE DIRECTIVE 73 23 EEC as amended by Article 13 of 93 68 EEC per the provisions of EN 60950 1 2001 EN 61000 4 4 1995 EN 61000 4 5 1995 EN 61000 4 6 1995 EN 61000 4 11 1994 xii xiii Table of Contents PREFACE 00 e a E tae 1 ABOUT THIS GUIDE e E EA 1 TECANICIAN NOTES 2 22er 1 INTRODUCTION 2 ee een 3 PRODUSTIBESCRIRTION res ee ee en re ee ns eiserne 3 FEATURE Sodio ee Nr 4 CONTRO S AND CONNECTIONS 2 44 32 HH HE heed eee ect ece ee 5 SY OEM SPEGIFICATION S Esser re innen 6 FRONT PANEL CONTROLS AND LEDS orien taa 6 DVR HVE a ee Seele 6 EN ne ee erlernen 7 REAR PANEE CONNECTORS zn es ee 8 A A 8 PPP el T 9 A ee een 10 x120 x60 PC1 Configuration ze 10 x120 PCI Contigua ON dise 10 x240 8 and 16 Channel PCI ConfiguratiON occccccccccoconnccnnnccnnnnonnnnnnncnononnncnnnnnonononnnnnnnnnnnnnnnnnnnnnnnnnnnanenennnnns 10 4240 32 Channel P l EOnfliguralion zus ee 11 X480 16 Channel PCI Configuration sesed a a a i a a a 11 x480 32 Channel PGL Configuration ana u a E EA 11 GETTING STARTED a a nigra 13 IDENTIFYINGINGEUBEB COMPONENTS 55a 14 OPTIONAL COMPONENTS 03 en ae ee 15 KEYBOARD SE TURN do ee ee eee 16 MOUSESETUP Fee teeta cheer ee a eier 16 MONITOR SETUR a Renner N 17 AS A ee E Bee AE ER ET 17 CONNECTING A VIDEO SOURCE TO THE DVR u ee a 18 CONNECTING SENSORS TO THE DVR axialen 1
28. 40x480 640x240 320x240 NTSC 640x576 640x288 320x288 PAL Recording Resolution X240 X480 720x480 720x240 360x240 NTSC 720x576 720x288 360x288 PAL CONTROLS AND CONNECTIONS This chapter includes the following information e Input Output Connector Locations e Front Panel Controls and LEDs e _ Rear Panel Connectors SYSTEM SPECIFICATIONS Surveillix state of the art High Definition Digital Recorders are housed in a high performance and versatile 4U or 5U rack mount case allowing easy storage of multiple DVRs for enterprise applications Every Surveillix DVR unit comes equipped with the latest technology EVR DVR HVR Intel Celeron D Processor Intel Dual Core 3 4Ghz CPU HVR 10 100 Network Interface 10 100 1000 Gigabit Ethernet 512 MB of System Memory 1GB of System Memory 128 MB VGA Card 128 MB VGA Card DVD RW Recorder DVD RW Recorder Full Duplex High Fi Sound Functionality Full Duplex High Fi Sound Functionality 250 GB Video Storage Drive minimum 250 GB Video Storage Drive minimum FRONT PANEL CONTROLS AND LEDS The front panel of the DVR unit contains the devices that will be commonly used for data removal retrieval and backup replacement The most common components and buttons are shown below DVR HVR l l DVD RW Drive Hard Drive Array Cooling Fan Air Intake AO ORE EEE A O O ALL LL _ an i ie He Bam Pett eo I I I 1 EENEN LLL eL 111111 TTT yyy O amm
29. 9 CONNECTING CONTROL OUTPUTS TO THE DVR erraren 19 EOORIN TOUTROUT ee Sree eee wee 20 LOOPING OUTPUT TERMINATION a 20 CONNECTING A 16 CHANNEL AUDIO INPUT CABLE ccccccccccnnncncncncncnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnens 20 CONNECTING A PTZ CAMERA en een ee ea e RT Eer t 21 Attaching the RS 422 Adapter x120 and x60 MONBIS ococcooonccnccccocccncccnoncnnnonnnncnnnnononnnnnnonnnnnnnnnnnnnnnnnnnnanannnnss 21 Attaching the RS 485 Adapter x120R x240 and x480 models cccccccsseeeeeeeeeeeeeeeeeeeeeeeeeeaaaeeeeeeeeeseaaeneees 21 HARDDRIVE ARRAY See ee dai ll 22 Wapping a Hard DUVE itunes ee ee 22 DYR BASICS 0 ur u pas ut Se ren a ne a Eee u 23 TURNINE ON THEDWRA Sii ee ee ee 24 TURNING OFF THE DYR 2 22 ee ee ee ee er 24 USING THE ER A O Na 25 EXPONO DYR SCUINGS autista 25 XIV IMPOriio D YR SEH NOS ensure 25 Al A a gacce Reece msshalemececnseaats Meares oeaeaceeezee 26 ey ey BAY 2 RSS GC REEN PR ne gta eee ee E rete nen eee 26 we amera Op Sonico iio leida nas 26 CAME PAVIE aortas ee e dl deso de dt AO 27 Recording Status Macao lion 27 Special RECSTANgG ll a ceo Ed 27 SE REEN DIMISION BUTTONS sai e ee eine 28 TV OUT CONTROL Sue ea as dio ds Ms o Aa iat 28 SETUP OPTIONS 22 1822er a a en 29 SE TUR OVE MIE o a ee 30 CAMERA SETUP a a a ernste 31 DEO NEWE e ee essen e dd 31 HVR Registration DVR EVR Upgrade Option cccccccccccccnnccnnncccnononnconnnononononnnnnnnononnnnnnnnnonnnnnnnnnnnn
30. 9 2007 2 07 57 PM End 6 19 2007 3 04 01 PM 30 Motion found Progress Status Progress Clear selection Time 6 19 2007 2 11 07 PM Camera Number 5 Checked frames 34 F Found 30 Search Area 105 48 273 236 width 168 height 188 akon IPA tesa Apply to Main Search Cancel Performing an Object Search 1 Perform a Basic Search to determine the start time of the object search 2 Selecta single camera either by turning off all cameras but one or by double clicking a displayed image 3 Click the Object Search button on the Search Screen Display 4 Click and drag the mouse on the video display to define a motion region box Resize by pulling on the small square boxes located on the perimeter of the box 5 Click the Start Search button the Object Search Filter Object search filter information window will open 6 Select an end date time One hour is the default setting q pEnd Date 13 I 619 2007 7 Adjust the sensitivity if necessary Dai Date NOTE If you select Key frame search the DVR only search key Time 1 49 38 PM Time 2 49 38 PM frames for motion in the selected area and if you select Show detected image the DVR will show each frame as it is searched Filter option this will slow the search process significantly 1 8 Click the OK butt Sensitivity 1 a u Insensitive gt Cancel 9 Select a motion event from the search results li
31. Click Apply when finished LA E mail Address pq Add Edit Delete al 7 59 Storage Check 1 ao 2 py Setup the General and Users tabs first amp Email Alarm see above SMART Information SMART Alert Alarm Event General Users Storage Check Recording Data Check Select the Use Storage Check check box I Use Storage Check Define the number of minutes Select an Alert Option Beep or Popup Message if desired Click Apply SE Check Now aver Recording Data Check 1 7 m Setup the General and Users tabs first amp Email Alarm see above SMART Information SMART Alert Alarm Event General Users Storage Check Recording Data Check Select the Recording Data Check check box ae Define the number of hours between data checks Select the Action Method x g Click Apply A 60 SMART Information x Email Alarm ur j General U Storage Check Recording Data Check The SMART Information tab displays Hard Drive information SMART Infomation SMART Ab u HDD Information Index Dev Model Capacity Bad Se Temper 5 M A R 1 0 wocwoD2 2336B 0 58C Good SMART Information Read Error Rate Spin Up Time Start Stop Count Reallocated Sectors C Seek Error Rate Power On Hours POH Spin Retry Count Recalibration Retries Newvice Pamer Cucle C SMART Alert 1 Setup the General and Users tabs first amp Email Alarm see above Gen
32. Click the Setup button on the Main Display amp Email Alarm 2 Click the Administrative button I nt au E 3 Click Status Check Email Breaks 4 Select the Enable Email Alarm check box From Name From Address 5 Entera From Name and e mail Address Primary SMTP Setting NOTE This name and address will appear in the From line of the email alert Host Address message User name Password 6 Enter the SMTP information for the from email account Contact the email administrator for this information if necessary des Use Login Test 7 If using a secondary email account select the Use Secondary SMTP Box and complete the SMTP information 8 Click the Test button to check settings 9 Click Apply when finished Use Secondary SMTP Host Address User name Password Port r Users 1 Setup the General tab amp Email Alarm SMART Information SMART Alert Alarm Event 2 Click the Users tab General Users Storage Check Recording Data Check Even 3 Select the type of event to send email on Name E Mail address er ae f o C Recording Data Check 4 Enter the User Name and Email Address of an email recipient C Event Alam C SMART Alarm 5 Click the Add button ag ais Registration 6 Repeat for additional recipients and types of events User NOTE A separate email notification for each type of event must be set up for a single recipient to receive notifications for each type of event 7
33. Client Setup gt User Account on the E Series system NOTE User Name and Password are both case sensitive 4 Click the Connect button 106 DIGITAL VERIFIER OVERVIEW JPG images and AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital signature Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or edited in any way Included on the Software Installation DVD supplied with the DVR is the Digital Signature Verification program This program can be installed on any computer and loads an image in question Installing the Digital Verifier Insert the Software Installation CD into the CD ROM Do not install on the DVR 1 2 Select the Digital Verifier option to begin installation When the Welcome screen appears click Next 3 When the Setup Complete window appears click Finish Installation is complete Using the Digital Verifier 1 Open the Digital Verification program by selecting Start gt Programs gt Surveillix gt Digital Verifier gt Digital Signature Verifier Digital Signature Venter 2 Click the Browse button to load the JPG image 3 Enter the Site Code of the DVR that the image was 5 originally extracted from The Site Code is specified in the Site Code vet Close Site Information Setup Menu ma ER Message Choose a file to vente 4 Click the Verify button to continue or Close to close
34. Control Through PSTN ISDN ADSL LAN and TCP IP Remote Software Compatible with Microsoft Windows 2000 XP PAN TILT ZOOM Built In RS 422 RS 485 Interface Continuous Motion Detection Sensor Scheduled Recording USB DVD RW Recording Mode Digital Signature Supports Digital Signature Verification Video Inputs Video Outputs Emergency Agent Transmitted through TCP IP SCS NOTES mb mb Ol EVR SPECIFICATIONS ps Storage Hard Drive 250 GB Standard Virtually Unlimited Storage Potential Storage MAX Up to 8 HDD with DVD RW Operating System Microsoft Windows XP Embedded NTSC Max 480 FPS Viewing Rate Max 480 FPS NTSC 120 PPS Max 120 PPS 240 PPS Max 240 FPS 480 PPS Max 480 PPS Recording Rate 120 PPS Max 100 PPS 240 PPS Max 200 FPS 480 PPS Max 400 PPS NTSC 720x480 720x240 360x240 Resolution 720x576 720x288 360x288 Image Compression MJPEG 360x240 3 5k Average File Size 720x240 4 8k 720x480 7 12k 8 CH BNC 16 CH BNC 32 CH BNC Looping Outputs 8 CH BNC 16 CH BNC 32 CH BNC Composite Outputs RCA S Video SVGA Max PPS Per Channel 30 Pictures Per Second PPS NTSC 25 Pictures Per Second PPS PAL Motion Detection Up to 5 Regions Per Channel Adjustable Sensitivity Remote Operation Full Remote Control Through PSTN ISDN ADSL LAN and TCP IP Remote Software Compatible with Microsoft Windows 2000 XP PAN TILT ZOOM Built In RS 485 In
35. EEE v ES ji a LI rt EER eee A Cu aE EES a T o Soo On Off Power Switch Hard Drive Activity amp Power LEDs USB Ports EVR HVR Hard Drive Activity amp Power LEDs DVD RW Drive EEE ee e I I Te EEE Ree eee ae Bam BEE gm Bam Bam nam BH EEE Ree eee SGEEEE EES EERE ee EEE ee IIS EEE eee eee sa Ee EERE Eee SLLLLLLIS EERE ES Hard Drive Array Cooling Fan Air Intake Hard Drive Array REAR PANEL CONNECTORS The rear panel of the DVR unit contains the connectors used to attach cameras sensors and relays to the DVR Below are diagrams that outline the location and description of each connector DVR HVR Control Alarm Outputs BNC Connectors for Video Input Looping Output Looping Termination Switch AC Power Connector Secondary Power Switch PS 2 Mouse Input USB Ports RJ 45 Network Jack PS 2 Keyboard Input DB 9 Serial Input 1 Fire Wire w RAID only SVGA Output LPT Parallel Printer Port EVR HVR Control Alarm Outputs Sensor Inputs BNC Connectors 75 Ohm Looping Output BNC Connectors video input Termination Switch video output Oa toad y x r A A N 2 ne Audio PCI Slots Connector e Lineln Secondary Power Switch e Speaker Out USB Ports e Mic In PS 2 Mouse Input RJ 45 Network Jack PS 2 Keyboard Input DB 9 Serial Input 1 Fire W
36. Mute All checkbox to Volume Control mute all volume on the DVR Speaker Volume Volume L Mute all Camera TY Out Setu Port Port 1 Cameral Camera2 Camera3 Camerad Camera5 Camerab Camera Camerad p vr lv Use Camera9 Camera10 Cameral1 Camera12 Camera13 Cameral4 Cameral5 Cameral6 Motion event Sensor event Event holding time e Auto Switching Time 5 Canoe Wave Balance gt Volume Input Monitor Balance pJ Yolune LJ v Mute SigmaTel Audio 52 Auto Sequencing Setting Auto Sequencing is used either in the main screen when Auto Sequencing has been enabled or when a Spot Monitor Out signal is used to display video on a spot monitor Auto Sequencing conveniently displays video channels and at specified intervals sequences through each selected channel Screen Division Options Enable Sequencing p e e EFE O POE OP E 21 LE 2 UE UE E LC do ld ado id 00000000 4 Division A e a8 he AE he AD Enable All Cameras 3 H 7 Custom mode E kl De Select interval between 13 ment switching cameras De tome Channel Selection Click each channel to include in Auto Sequencing Custom Mode Enable to create non standard screen divisions Skip 0 FPS Channel Sequence skips cameras with no video signal Create Custom Auto Sequence 1 O
37. N Ol SS esse erinnere 64 Adiust ihe Brightness oran Images eine ena een a a 65 ZOOM HEIL ORG Mag o ee o ene lee eee ee 65 ZOOMING liona POMIOMOT an Image a nee ee ee 65 Open Video from Saved l 6cation zu 65 MO SMC ac it see 65 ela Image A A anne a 65 DAN WIGHT SAVING TIME tin eee Ne BE 66 SAVE TO JPO ORAV orte 66 SINGE COP BACKUP IE ee tee Peeve een 67 PRINUNGANIMAGE mona a a een a ee ey eee 67 PERFORMING A BASIC SEARCH rirerire a socestunarageeces 68 INDEX SEARG PP a a e 68 Penonming an Index Sears eiii elas 68 Index Search Results DISPISY custodian 68 A SEA AG ee an ee een ee ee se er 69 Pertolming a Preview Saroi iia 70 Xvi GRAPHIG SEA RG cs see euere 70 Perlonming a GraphiesSeatchkeen isee ee ea ee 70 OBJECT EAR HI ee ee ee er 71 Penmonmming an OD ect Sears ice 71 SA A tn a a een 72 AUDIO PLAYBACK zu a een elek 72 PAN TILT ZOOM ee ic 73 PANY TILTA ZOOM OVERVIEW Eee entleeren 74 SETTING UPA PTZ CAMERA a di 74 Attaching the PTZ Adapter EEE 74 Enable Ine REZO INS ars te id 74 ADVANCED PTZ SETUP ala e e on ea le e e E CURE Oe ae 75 Creating and Viewing Preset POSItIONS oocccccncccocooonnccnnncnonononoconnnononnnnnnnnnnnononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnonnnaneninnnnns 75 Ereatngra Presets e isa 75 VIEWING a Prose Esa en eurer 75 va ole A O em eeneeade 76 ACCESSING PTZMENUS Zen ee ee 76 CONTROLLING APTZ GAMER Ass ini 77 Usma the Graphical PTZ Control ee a ER Et 77 Using the On Sereen Compassa a se
38. R CONSEQUENTIAL OR INCIDENTAL DAMAGES Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply No person agent distributor dealer service station or company is authorized to change modify or extend the terms of these warranties in any manner whatsoever The time within which an action must be commenced to enforce any obligation of ISD arising under this warranty or under any statute or law of the United States or any state thereof is hereby limited to one year from the date you discover or should have discovered the defect This limitation does not apply to implied warranties arising under state law Some states do not permit limitation of the time within which you may bring an action beyond the limits provided by state law so the above provision may not apply to user This warranty gives the user specific legal rights and user may also have other rights which may vary from state to state TOSHIBA AMERICA INFORMATION SYSTEMS INC Imaging Systems Division Copyright 2007 Toshiba America Information Systems Inc All rights reserved TOSHIBA vi IMPORTANT SAFEGUARDS 1 Read Owner s Manual After unpacking this product read the owner s manual carefully and follow all the operating and other instruction 2 Power Sources This product should be operated only from the type of power source indicated on the label If not sure of the type of power supply to your
39. Without a user account the Administrator account must be used 6 The DVR server is now ready to receive incoming connections Connecting to an DVR Refer to the Setup section of the SCS Manual for information on using the SCS Software The SCS Manual can be found on the Software CD NOTES APPENDIX SPECIFICATIONS 11 oO DVR SPECIFICATIONS Oo i Intel Celeron 3 2 GHz CPU Storage Hard Drive 250 GB Standard Virtually Unlimited Storage Potential Storage MAX Up to 4 HDD with DVD RW Operating System Microsoft Windows XP Embedded NTSC Max 480 FPS Viewing Rate Max 480 FPS NTSC 60 PPS Max 60 PPS 120 PPS Max 120 PPS 240 PPS Max 240 FPS 480 PPS Max 480 PPS Recording Rate 60 PPS Max 50 PPS 120 PPS Max 100 PPS 240 PPS Max 200 FPS 480 PPS Max 400 PPS Resolution NTSC 640x480 640x240 320x240 60 PPS 120 PPS 640x576 640x288 320x288 NTSC 720x480 720x240 360x240 PAL 720x576 720x288 360x288 MJPEG 360x240 3 5k Resolution 240 PPS 480 PPS Image Compression Average File Size 720x240 4 8k 720x480 7 12k 8CH BNC 16CH BNC Looping Outputs SCH BNC Each can be terminated 750 16CH BNC Each can be terminated 750 Composite Outputs RCA SVGA Max PPS Per Channel 30 Pictures Per Second PPS NTSC 25 Pictures Per Second PPS PAL Motion Detection Up to 5 Regions Per Channel Adjustable Sensitivity Remote Operation Full Remote
40. a single camera by separating a 24 hour period 1 day into 24 images one image for each hour of the day The search can then be further narrowed down into ten minute increments and one minute increments by selecting one of the images displayed These example images show how the Preview Search functions The first screen that appears has 24 images displayed Each image represents the first second of each hour If there is no image recorded during that period then nothing will be displayed When an hour is selected by double clicking on the image a new screen appears with 6 images Each of these images represents a 10 minute segment of video within the selected hour Once a 10 minute segment is selected by double clicking on the image the final screen appears which breaks down that 10 minute segment into 1 minute increments 10 images 1 Day 24 Hours 1 Hour Increments Fee dtd bial bee Fu lt r me dd u F p gt Hy 3 ae 1 Hour 10 Minutes 10 Minute Increments 1 Minute Increments 70 Performing a Preview Search 1 2 Select a single camera by either turning off all cameras but one or double clicking a displayed image Select the Preview Search button 24 images display If there is no recorded video during a portion of the day No Image will be displayed where the image should be Refine the search by double clicking on an image to select it 6 images display If needed return to the previous 24 image v
41. ace of those in need of repair Step by step Procedures How to Obtain Warranty Service 1 Verify operation of the unit by checking the instruction manual and web site for the latest updates at www toshiba com taisisd 2 If there is a defect in material or workmanship contact the Surveillix DVR Support Center at 877 855 1349 877 1 FIX to speak to a technical support representative and schedule service 3 Arrange for delivery of the product to the Surveillix DVR Repair Facility Products must be insured and securely packed preferably in the Original shipping carton A letter explaining the defect and a copy of the bill of sale or other proof of purchase must be enclosed with a complete return street address and daytime telephone number The Tracking Number should also be indicated on your documents Charges for transportation and insurance must be prepaid by the end user Critical Use Disclaimer The product is not designed for any critical applications Critical applications means life support systems exhaust or smoke extraction applications medical applications commercial aviation mass transit applications military applications homeland security applications nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage Accordingly Toshiba disclaims any and all liability arising out of the use of the product in any critical
42. alenda June 2007 Mon Tue Wed Thu 4 5 6 7 11 12 13 14 17 18 RE 20 21 24 25 26 27 28 wa Today Backup Status Select Backup Media Description Fr Me Type FreeSpa BackupSpace Number of Me No Data ie DE CD ROMd OMBFr 0 ecke Tine No Backup Item Selected Time Eject CD Pine Backup Order Network Drive Browse SEX Display all Hard Drives Select Additional Drive Folder Define Drive Priority Select Remote Network Location Hour Minutes Recording data displays in hourly 24 horizontal columns and 10 minute 6 vertical cells segments Green cells indicate time with recorded video Red cells indicate time selected for backup Backup Status Displays the size of all video currently selected for backup the available size of the media currently selected for backup to and the dates and times of video currently selected for backup Performing a General Backup 1 Click the Backup button on the Main Display Screen 2 Select the date or dates to back up video from using the calendar Dates highlighted in blue contain recorded data 3 Select the blocks of time to back up using the Hour Minute Menu Blocks of time with recorded video are highlighted in green Blocks of time selected for backup are highlighted in red 4 Select the drive or drives to save the backup video to using the Select Backup Media Menu Network Drive button or Browse button When selecting the DVD RW Drive you must specify the number of CD DVDs to use for
43. an a ET 77 UNDERSTANDING TOURS ia 78 FZ OU ScHedulE urraca ito iii litio teta loli eurotas tail ista sion 79 Credle FTA Tour scnedule uan aiii ld 79 Se DOMeC PrOLOCO I PORO ER Po A E EEE E O E 80 BACKING UP VIDEO DATA si io ee los 81 AOS A A A einen 82 NERO EXPRES otr dada ANR 82 BACKUP ENTER OVERVIEW ae aaa 82 General BackUB SEIEen anne een ee Dee 83 Performing a General Back ask 83 Clip BAUL 84 dalla O o A ee nella a een 84 scheduled BACKUP Sereen AAA eo A A San snclns 20s 85 Performing a SCheduled BACKUP tii 2 na ea 85 Specifying Scheduled Backup Drives occccccccccccconnccnnncocononnncnnnnnnnnnonnncnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnos 85 LAN ISDN 7 PSTN CONNECTION O osorno associ aces EEE BEE a a EEN 87 WAIN OVER VIE Ws Rene tati 88 CONNECTING TOA GAN USING CPAP ss 88 Gombigurind E 2 2 DEN EL ih ic ee tik NEE 88 EVENT SENTR Vossa ne eigene Lei 89 OVE FR JE Ver ee ee ee ee re 90 SETUR EVENT SENTRY sree oa 90 Add Mall INGUMEA MOMS CNS erin uses eine a 90 WEB VIEWER 0 een nee 93 WEB VIEWER OVERVIEW see ernennen 94 Configuring the Server for Remote Connection ccccccccccccssseseceeeeeeeeeecceeeeeeeeeeeeeeeseeseeeeeeeeeeeesseaeeseeeeeeeeesesaas 95 Connecting to a DVR Using Web Viewer uussssssssnusessnnnnsnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnesennnnnsnnnnnnnenn 95 Closing the Web Viewer id 95 INCLUDED SOFTWARE SETUP sicario 97 EMERGENCY AGENT OVERVIE east een ee
44. anations of what those options are please refer to the manual that came with the camera NOTE Use the arrow buttons on the PTZ controller move through the PTZ Menu options and or highlight options m Address Setting Ra Address 1 At Address 2 PT Driver Address 0 New ID Previous ID rm Arrow buttons OO O O PTZ CONTROLS on off O WIPER 79 LIGHT O TOUR PTZ PRESETS CAMERA MENU menu 9 SELECTO CLOSE PRESET CONTROLS SE D CLEAR Close PTZ Camera Menu Select Item on Menu M ser DELETE M movi 77 CONTROLLING A PTZ CAMERA The Surveillix DVRs provide control for a PAN TILT camera in two different ways e The first method is to use the Graphical PTZ Controller that appears when the PTZ button is clicked on the main screen e _ The second method is to use the mouse to control the camera directly from the live video display Using the Graphical PTZ Controller e Use the Arrow buttons to control the direction of the PTZ camera e To select a new camera click the video display of a different camera on the Main Screen Display NOTE Eight directions are available only for select protocols Only four of the PTZ Control buttons work for all protocols UP DOWN LEFT RIGHT Displays Current Arrow buttons Camera PTZ CONTROLS on off E WIPER E LIGHT O TOUR PTZ PRESETS Activate Correspondin
45. applications Your Responsibilities The above warranty is subject to the following conditions 1 You must retain the bill of sale or provide other proof of purchase 2 You must schedule service within thirty days after you discover a defective product or part 3 All warranty servicing of this product must be made by the Surveillix DVR Repair Facility 4 The warranty extends to defects in material or workmanship as limited above and not to any products or parts that have been lost or discarded by user The warranty does not cover damage caused by misuse accident improper installation improper maintenance or use in violation of instructions furnished by ISD The warranty does not extend to units which have been altered or modified without authorization of ISD or to damage to products or parts thereof which have had the serial number removed altered defaced or rendered illegible ALL WARRANTIES IMPLIED BY STATE LAW INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED THE FOREGOING EXPRESS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PRODUCTS OR PARTS IN NO EVENT SHALL ISD BE LIABLE FO
46. ator 39 Frame Setup x60 x120 models Default Settings Video Format NTSC PAL Global Recording Resolution Set Default Video Format INTSC Resolution Video Out timelsec 5 Total FPSis0 0 Quality Sensitivity T ES Quality Sensitivity wae on a 0 Normal y 7 y u os EN 0 Normal y 7 foma IP Ir Video un Sensitivity Noma A Fo oe Noma A Fo 11H Noma 7 AT 12 al Noma Ar y F ei Noma 7 AT 14 E Noma jf y T 15 EN oma 7 IT 16 a o o o o DOTA o mann Frame Select No of Recording Frames Selected Frame Select Blue Slider Sets the PPS recorded during intensive recording and available for viewing on a remote client PC Red Slider Sets the PPS recorded by the DVR during normal recording Video Quality Lower quality video has a smaller file size but appears more pixilated Sensitivity Sets the Key frame refresh rate Adjusting this setting can have negative effects on video quality NOTE Do not change from default setting unless instructed by a system administrator Enable Video Out to Spot Monitor 1 Click the Setup button on the Main Display Click the Frame Setup button Select the Video Out Box to enable the appropriate channels Define the Video Out Time seconds to display each channel on spot monitor Click Apply aS oS MD 40 Maximum PPS Table PPS Breakdown for Each Resolution Resolution CCTV x480 model x240 model
47. button Enter the Administrator password and click OK Select a user from the Select User box and click the Update User button a 1 SS P m Set the user s rank using the User Rank list and press the OK button to save changes Changing the Administrator Password 1 Inside Administrative Setup click the User Management button When the prompt appears click the Change Password button 2 Enter the new password in the prompt that appears and click OK Default Administrator Password The default administrator login is User Administrator Password lt none gt Log Management The Log Management window provides the user the options to overwrite log files or schedule log deletion Setup Log Management Options 1 From the Administrative Setup Display click the Log Management button Log file management 2 Select the box to enable the Log File Overwrite Option Log file overwrite option Set Log Overwrite Log iesze 5124 KB a Select Overwrite and define the size of the log file cache i Ser Log Cache SIZE Delete Log file older than 0 dals a Select Do Not Overwrite and define the number of days to maintain log files e Manually Delete Log Files System log Delete All a Select the type s of log file to delete System Log Event Log Alarm Log Event lag b Click the Delete All button M Alam log Cancel 3 Click the OK button to save the settings and close the window 58 Status Check Email General 1
48. button options are shown below e 1st Four Cameras View Displays cameras 1 4 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 2nd Four Cameras View Displays cameras 5 8 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 3rd Four Cameras View Displays cameras 9 12 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 4th Four Cameras View Displays cameras 13 16 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 1st Nine Cameras View Displays cameras 1 9 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 2nd Nine Camera View Displays cameras 8 16 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu Multi Camera View Displays a group of cameras within the Video Display Area All Camera View Displays all 16 cameras within the Video Display Area Multi Camera View Displays a group of cameras within the Video Display Area Multi Camera View Displays a group of cameras within the
49. cides with the number assigned to it by the XVR unit gt O O Example If the camera is plugged into input number 5 set the PTZ unit to ID number 5 Signal Line Attaching the RS 485 Adapter x120R x240 and x480 models 1 Locate the PTZ adapter cable 2 Connect the two wires of the PTZ adapter to the PTZ camera Signal Line The red wire on the adapter should connect to the RX on the PTZ and the brown wire should connect to the RX RS 485 3 Connect the other end of the adapter to the DVR unit as O shown O Ground 4 Assign the PTZ camera an ID number that coincides with the number assigned to it by the DVR unit Example If the camera is plugged into input number 5 set the PTZ unit to ID number 5 Signal Line 22 HARD DRIVE ARRAY Swapping a Hard Drive E al 2 LOCK Q Ela _ ae OOOO Dr nn LOCK Ko _ ae sa euer Power Buttons LOCK A ___ nen LOCK OQ OPEN Temperature Alarm Light 1 Press the Hard Drive Power Button to turn off power to the hard drive being removed 2 Turn the Button Lock to the open position and push the Handle Release Button 3 Pull the Release Handle outward while removing the hard drive Reverse steps to install DVR BASICS This chapter includes the following information e Turning the DVR on and off e Becoming familiar with the Display screen e Defining Screen Divisions 24 TURNING ON THE DVR Once the cables and
50. ckup option is also included with the Surveillix software The single Camera or Clip Backup allows the user to backup a single camera without having to backup multiple cameras at a given time The Clip Backup option gives the users the ability to choose a backup time frame choose a specific camera add memos and even make a copy of the Backup Viewer if needed 1 From the Search screen click the Save button Save Cip Backup i i j Drive 2 Select the drive from the file tree to save data to Hard disk drive en removable drive CD DVD drive lt gt D Backup 14038 MB Free dE OMB Free A D DepartmentData 123722 MB Free 3 Select one camera from the list of gt on SE 2 DepartmentData 123722 MB Free 4 Define the Start and End time of the backup clip channel backup start 5 Select the Include Viewer to include a copy of the proprietary Backup Alam hat tick er Viewer Software to view the clip on virtually any windows machine Acn Postion i 20060705182508 E ns i O Cam4 Position4 ae 6 Click the Add Memo button to include additional information E Cam5 Positions EE ORT Positions Add Memo 7 Click the Backup button to start backup eu CO Cam9 Positiong NOTE If backing up to a removable USB device click the Unplug or Eject OCam10 Postiont0 Hardware button after backup is complete to safely remove the device a PRINTING AN IMAGE 1 Using the Search screen to locate the desired fram
51. cording option follow these steps 1 en ae eS Inside Camera Setup select the camera to use and enable the sensor to associate with it Click General Setup Enable the Intensive on Sensor and or Intensive on Motion option Click Schedule Setup Select the Sensor Radio button Enable the sensor by creating a schedule for it Click the Apply button and exit out of setup 50 Audio The Surveillix DVR is capable of recording up to eight channels of audio AUDIO FEATURES e 8000 Hz playback in Live Mode Audio setup e Up to 48000 Hz playback in search mode Capture e Mono Sampling T CH1 CH2 CH3 M CH4 DATA SIZE Per channel E e 1 Second 1625 bytes 197 197 197 197 e 71 Minute 97 500 bytes a E z e 10 Minute 975 000 bytes e t Hour 5 850 000 bytes T T 1 Ti e 1 Day 140 400 000 bytes Approx 140MB z a z z Click the Audio Capture Channel Boxes to enable recording and adjust the Live Audio Live Gain to the desired level Select each channel to enable audio recording Gain Adjust the gain for individual audio channels Select each channel to enable for live audio selection CH1 I CH2 IT CH3 f CH4 100 100 100 100 Audio Live Select a live audio channel to hear Only enabled channels are available Adjust the volume sliders for each live audio channel Enabling Audio Recording 1 Click the Audio button on the General setup display 2 Select an audio channel under Capture 3 Click OK Enabli
52. ds unplug it from the wall outlet This will prevent damage to the product due to lightning and power line surges 10 Object and Liquid Entry Points Never insert foreign objects into the DVR unit other than the media types approved by Toshiba as they may touch dangerous voltage points or short out parts that could result in a fire or electrical shock Never spill liquid of any kind on the product 11 Accessories Do not place this product on an unstable cart stand tripod bracket or table The product may fall causing serious personal injury and serious damage to the product 12 Disc Tray Keep fingers well clear of the disc tray as it is closing Neglecting to do so may cause serious personal injury 13 Burden Do not place a heavy object on or step on the product The object may fall causing serious personal injury and serious damage to the product 14 Disc Do not use a cracked deformed or repaired disc These discs are easily broken and may cause serious personal injury and product malfunction vii IMPORTANT SAFEGUARDS continued 15 Damage Requiring Service Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions When the power supply cord or plug is damaged If liquid has been spilled or objects have fallen into the unit If the unit has been exposed to rain or water If the unit does not operate normally by following the operating instructions Adjust
53. e Double click the image NOTE Only one camera can be selected at a time for this function to work 2 Click the Print button A Print Options window appears Depending on the printer being used there may be several printing options available Refer to the printer manual for more information 3 Click the Print button to print the selected images NOTE The message NO DEFAULT PRINTERS INSTALLED will display if no printer is installed 68 PERFORMING A BASIC SEARCH There are several different types of searches that can be performed on the DVR The most basic involves selecting the date the time the camera and clicking play 1 Click the Calendar button to select a date Select a time by adjusting the hour and minute slide bars Select one or more cameras Po N Click Play Video can be played forwards backwards or frame by frame INDEX SEARCH Using the Index Search can greatly decrease the amount of time spent searching through saved video The Index Search allows a user to perform a search based on criterion such as Sensor Motion and Instant Record events Performing an Index Search 1 Click the Calendar button on the Search Screen to select the date to search Index Search Option A TF Camera Na FT Sensor Sensor name 2 Click the Index Search button E or Back er rae Sea z i rec L a a 3 Select the cameras and sensors to include in the search E Camera 4 SouhEnkance D Sensor 4 Sentar 4 L len Pag p L l
54. ea 10 Define the pre alarm and post alarm recording time for a motion event Draw Circle Non Motion Detection Area Pre Alarm 0 gt 50 Seconds The number of seconds the DVR A Select All Motion Detection areas records before motion is detected AZ Delete All Motion Detection areas Post Alarm MOTION 0 gt 50 Seconds The number of seconds the DVR records after motion is detected Fa 36 Removing a Motion Area To remove the motion areas in the Motion Regions area click Clear Activating an Alarm on a Motion Event 1 In the Motion Setup window select a camera to edit from the list Alam Output 2 Create a motion area F Alam Output 3 Select the Alarm Output check box Contral NO fi 4 Select a Control Output to activate for the selected camera ooN 5 Select the duration to activate the Alarm when a motion event occurs TE lt Regular Interval Recording Regular Interval Recording allows users to record a single frame every few minutes or hours when there is no motion This option is only available when Motion recording or Sensor recording is setup To enable Regular Interval Recording 1 Select the Regular Interval Recording check box 2 Specify how often to take an image when no motion is occurring Users can go as little as one image per second 37 FRAME SETUP OVERVIEW The Frame Setup Menu allows configuration of the PPS resolution quality and sensitivity of camera channels When configu
55. ed in this software Refer to the Supported PTZ Protocols list in this manual 4 Click Apply and Exit Setup 5 From the Main Display Screen select the PTZ button See the chapter on DVR Basics The PTZ Controller will open 6 Select the PTZ camera to control by clicking on its video on the main display screen The camera number will appear inside the PTZ controls 7 Using the PTZ controls move the PTZ around ADVANCED PTZ SETUP Channel Channel 01 Position v gt je On screen compass A lu R ce f R5232 Preset amp Tour totocol Travel Speed Dwell Timel sec Setting oO f Open PTZ Controller Tour Schedule HS ee Camera Detail Menu Preset Preset State Speed Address Setting r P Pan Rx Address 1 EN Jia B 5 Adjust Speed Setting aay Kifa e F ef 7 ef sf 10 Tit kD l PT Driver Address Zoom EKRA Previous ID Sequence Focus gt New ID C ti S tt Serial Port Setting onnection se Ings Baud Rate 9600bps Parity NONE Data Bits E Stop Bits fi NOTE Preset and Tour options may vary depending on the camera Creating and Viewing Preset Positions A Preset Position is a user defined location where the camera can be pointed zoomed in and focused Preset positions can be defined and labeled ifthe camera supports this Creating a Preset 1 Inside Setup select the PTZ setup option and select the camera wish to
56. edit If the camera is already selected click the Open PTZ Controller button Move the selected camera to the desired position using the Pan Tilt Zoom Focus controls 1 alo Select NOTE Preset positions can also be created using the advanced buttons on the PTZ graphical controller o py In the Preset amp Tour Detail section choose a Preset 1 10 using the list or the Right and Left Arrow buttons and click Select Prezet Viewing a Preset 1 From the Main Display Screen select the PTZ camera by clicking on it 2 Using the keyboard click the number keys corresponding with the Preset Positions The Camera will move to the saved Preset 76 PTZ Address Settings Some protocols support software address settings The RX Addresses and ID settings are compatible with a particular line of receivers that support 2 ID addresses The PT Driver Address is associated with the PTZ ID address set on the camera The addresses must match for the DVR to communicate with the proper PTZ camera This is especially important when a large number of PTZ cameras are connected to the DVR NOTE To select a PT Driver Address of 129 254 manually enter the ID in the box ACCESSING PTZ MENUS Some protocols support the ability to access the Internal PTZ Onscreen Menu Since every PTZ camera is different the functions of these options can vary slightly The Surveillix DVR provides an easy way to access the cameras options For expl
57. eds to be terminated ON Not connected to a monitor Normal OFF Connected to a monitor Looped 1 CAMERA 75N TERM 16 Always leave the dipswitch set to the ON position when the Looping Outputs are not used CONNECTING A 16 CHANNEL AUDIO INPUT CABLE The 16 channel audio input cable standard with the 16Ch 480 PPS Surveillix DVR connects to a single serial port in the back of the unit When connecting the 16 Channel Audio Input Cable make sure to properly secure the cable to insure there is no loss of audio quality 21 CONNECTING A PTZ CAMERA Setting up a PTZ Camera is simple The DVR unit comes preassembled with an internal PTZ adapter The cabling may be run up to 4 000 ft using 22 Gauge Twisted Pair It is important to understand how the PTZ connects to the DVR The DVR outputs an RS 232 signal and converts in to an RS 422 485 signal which is then sent to the PTZ camera Attaching the RS 422 Adapter x120 and x60 models 1 Locate the PTZ adapter cable RS 422 2 Connect the wires of the PTZ adapter to the PTZ camera The l l Signal Line red wire should connect to the RX on the camera and the brown wire should connect to the RX NOTE The PTZ adapter has four wires but only two are necessary for this application the yellow and orange wires are not used currently 3 Connect the other end of the adapter to the XVR unit as shown 4 Assign the PTZ camera an ID number that coin
58. el ap amera lent Entry ensor ensor 4 Select the Select Time check box to define a specific period E Camera Front Office Sensor Sensor 7 L un nn ee L cid entail 5 Select an event type to search sensor motion instant record or select the Be Be isle Camera osition I Sensor ensor All Event option cd itl u alee palta i a Camera 14 Position 4 l Sensor 14 Sensor 14 6 Click OK There may be a delay while results are returned Results will be zen a a ala displayed in a column on the left side of the screen Each line represents a 2 segment of video If no results are found NO IMAGE FOUND will appear in the column Select Time Select sort option Sensor 7 Once the results are displayed double click any one to play the associated bs een C Instant Record video 8 Once the desired image is found apply it to the Main Search by selecting the Close button at the bottom of the results column C Allevent Cancel Index Search Results Display Event Recorded on Camera Event Type LOT Back A LO Back A ERTEERE 3399988 Time Event Occurred M Motion Time Camera Typi an EEE Instant Record CM Back A CO Back A M CO1 Back A CO Back A m C01 Back A C01 Back A C01 Back A 69 PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact moment where an event such as a theft occurred The Preview Search gives a 24 Hour visual overview of
59. eral Users Storage Check Recording Data Check SMART Information SMART Alert Alarm Event 2 Select the Enable SMART Alarm 3 Define the number hours between SMART checks 4 Select the type of SMART event to trigger an action 5 Define the maximum HDD temperature 6 Select an action method 7 Click Apply Alarm Event 1 Setup the General and Users tabs first K Email Alarm see above General Users Storage Check Recording Data Check SMART Information SMART Alert Alarm Event Select the Use Email Alarm check box Define the number of minutes between recording data checks Select Motion and or Sensor to send and alert on that type of event Click Apply Click Close to return to the Administration tab D PL a N 61 INSTANT RECORDING The Instant Recording feature allows users to manually initiate recording on a specific camera overriding the current schedule When Instant Recording is activated the DVR flags the clip as an event so Instant Recording instances can be found using the Index Search Instant Recording can be used for example when a suspicious object or person is detected and the user wants to flag that section of video for easy retrieval at a later date Activate Instant Recording 1 From the Live View screen double right click the camera on which to enable instant recording An INSTANT label will be placed on the upper right corner of the video 2 To turn the Instant Recording opti
60. f inactivity even during playback or backup operations Add a New User 1 Open the Administrative Setup display Click the User Management button ae m Click Add User to open the User Management window Password O O Confirm Password Enter a user name and password Permission Enable appropriate Permissions Permission M Search Select cameras and audio channels to hide from the user Assign a User Rank Shut down oe NO a vw Click the OK button to save changes and close the window Hidden Camera Hidden Camera 1 Audio 1 Hidden Camera 2 Audio 2 Hidden Camera 3 Audio 3 Hidden Camera 4 Audio 4 Hidden Camera 5 LiAdAam Carnes E User Rank Cancel 57 User Rank The User Ranking structure allows the option to assign a privilege system 1 10 where one has the most rights to users of the DVR Software For example Since only one user is allowed to use the PTZ controls at any one time an administrator with a higher rank can kick another user out and take control of the PTZ The User Rank option affects SETUP ACCESS Only one user can access Setup at any one time A user with a higher rank will kick another user out and then open Setup PTZ CONTROL The DVR Software can only have 1 user using the PTZ controls at any given time A user with a higher rank will kick another user out and then open the PTZ controls 1 Enter Setup Click the Administrative button Click the User Management
61. fe Desktoo NOTE The properties for each filter will remain the same except the Event ID box which corresponds to the filter name I I 1 L f 12 Double click the Surveillix DVR icon on the desktop to restart the DVR software 92 NOTES WEB VIEWER This chapter includes the following information e Overview e Configuring the Web Viewer 94 WEB VIEWER OVERVIEW The DVR allows you to access video using Microsoft Internet Explorer 7 Highlights View Live Video from most computers Username and Password protected Easy to use graphical interface Basics 75 users can access the Web DVR simultaneously The Web Viewer is an easy secure way to view live video from virtually any computer with an internet connection using Microsoft Internet Explorer In order to log in to the DVR server a user account must be made for the user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions For example a user can be granted access to only view cameras 4 8 and 16 Screen Division buttons nu eH eH PH HH gi CAMERA A A A Activate Commands Enable Disable Camera Display 95 Configuring the Server for Remote Connection 1 2 3 Enter Setup on the DVR Click the Network Setup button Clear the Disable Remote Control option You should now be allowed to ad
62. g Preset Position ADVANCED CAMERA NEMU menu M SELECT Jato PRESET CONTROLS MO cear 1 2 6s 6 6 T 8 J O MM ser 1 DELETE T Movi Using the On Screen Compass 1 Click the Setup button on the main screen 2 Click PTZ Setup Select the On Screen Compass check box to enable the feature Click Apply Click the Exit button to return to the main screen Click the PTZ button LA ot A Control the PTZ by dragging the mouse on the screen in the desired direction green line will appear to show the direction the PTZ will move The shorter the line the less the PTZ will move The longer the line the more the PTZ will travel in the specified direction 78 UNDERSTANDING TOURS Preset amp Tour Travel Speed 30 4 Dwell Timel sec E3 l 4 Setting Start Pos End Pos Pan Swing C Tilt Swing Rur Stop Travel Speed Dwell Time Setting Start Pos End Pos Pan Swing Tilt Swing Run Stop The speed between one Preset position to the next The length of time in seconds that a PTZ Tour displays a Preset Position Define a Mimic Tour The Start Position button begins the recording process The Stop Position button ends it This option enables the Horizontal Pan or Vertical Tilt Guard Tours Runs the selected Pan or Tilt Tour 79 PTZ Tour Schedule E PTZ Tour schedule Day of week Sun Mon M Tue I Wed I Thu I Fr Sa
63. he PTZ Setup Chapter 2 Click the Setup button on the Main Display Screen sensor Preset 3 Click the Alarm Setup button to open the Sensor and Output Display Channel 01 Position Click the Sensor Preset button Brent A Select the desired camera from the Channel List Sensor sensor 1 bal Set Select the appropriate sensor from the list Preset Preset Delete Select the preconfigured PTZ Preset from the list 2 SS SS Click the Set button A list of configured Sensor Presets will display in the box below 9 Repeat for additional sensors 10 Click the OK button to close the Sensor Preset window Cancel 47 48 GENERAL SETUP Voice Warning Video Loss Alarm Video loss alarm beep Sy A amp Motion Event Sensor Event DT ee are Video loss alarm Log Intensive On Intensive on Motion Intensive on Sensor Enable Intensive Recording Display Function V Display Motion Detection Area Box Beep on login fail V Display Sensor Status BAR T Live Afterimage Fiter Adjust Mute Volume IV Display Control Status BAR Fe a Motion detect on Continuous recording E El a Audio Sequence Setting Hide network connectivity Enable Audio Recording Beep on Login Fail Enables the DVR to beep continuously in response to a failed login attempt Only an authorized login will stop the beeping Sequence Setting Allows the video out picture to automatically cycle through chan
64. home or business consult product dealer or local power company 3 Ventilation Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating and these openings must not be blocked or covered The product should not be placed in a built in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer s instructions have been adhered to 4 Heat The product should be situated away from heat sources such as radiators heat registers stoves or other products that produce heat 5 Water and Moisture Do not use this product near water Do not exceed the humidity specifications for the product as detailed in the Appendix section in this manual 6 Cleaning Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning 7 Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed against them paying particular attention to cords at plugs convenience receptacles and the point where they exit from the product 8 Overloading Do not overload wall outlets extension cords or integral convenience receptacles as this can result in a risk of fire or electrical shock 9 Lightning For added protection for this product during storm or when it is left unattended and unused for long perio
65. id any warranty WARNING To reduce the risk of electrical shock or damage to the equipment e Do not disable the power grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer CAUTION To properly ventilate your system you must provide at least 3 inches 7 6 cm of clearance at the front and back of the DVR unit NOTES INTRODUCTION PRODUCT DESCRIPTION surveil Ix A Surveillix DVR is simply a server that performs as a High Definition Digital Recorder By utilizing the many features of a computer including processing power storage capacity graphics compression and security features the DVR unit is more powerful than the analog recorders of the past The Surveillix DVR server software comes pre configured for fast and seamless integration within your existing IT infrastructure Designed around Microsoft Windows XP the server software offers unparalleled stability security and ease of use Accordingly your security investment has never been easier to maintain Multiple users may simultaneously connect through any network connection for instantaneous live viewing digital search and off site video storage Users can also connect remotely through DSL Cable Modems ISDN or 56K dial up This
66. iew by right clicking on an image Refine the search by double clicking on an image to select it 10 images display If needed return to the previous 6 image view by right clicking on an image Double click an image to select the 1 minute segment of video to play A single image displays If needed return to the previous 10 image view by right clicking on an image Use the Play controls to play the video of the selected segment To exit out of the Preview search with the current image still selected deselect the Preview Search button GRAPHIC SEARCH The Graphic Search option displays video in graph format Hours 0 23 24 hours Performing a Graphic Search 1 aS SS m Select the Graphic Search button on Search Screen Display Click the calendar icon to select a day Click an area of the blue recording block Only one camera can be displayed at a time Recorded video from the corresponding camera and time block will display above Use the mouse or arrow buttons to move through recording blocks and view video 71 OBJECT SEARCH Object Search is a powerful search utility used to search a region on the video for any motion changes Results are neatly displayed and can be viewed quickly Object Search Object Search Cam Time info A 02 6 19 2007 2 04 31 PM 02 6 19 2007 2 04 37 PM 02 6 19 2007 2 04 37 PM 02 6 19 2007 2 04 38 PM 02 6 19 2007 2 04 39 PM 02 6 19 2007 2 07 53 PM 02 6 19 2007 2 07 54 PM 02 6 1
67. ing gt 7 a g SEARCH e Search In Live BACKUP sera Beles 01055 ak 27 CAMERA VIEW Recording Status Special Recording Type A Camera No and Name E10 Position 10 Recording Status Indicator The camera status for each camera is displayed in the upper right corner on the Video Display Area The following are the different states for each camera Recording Displayed when the camera is currently being recorded to the DVR Ii Motion Detection Displayed when a camera set up for motion detection detects motion O Display Displayed when the camera is currently not being recorded to the DVR Special Recording There are two types of DVR Special Recording Text is displayed on the camera indicating what type of Special Recording is activated SENSOR Sensor is displayed when a sensor associated with a given camera is activated INSTANT Instant Recording is a manual activation of the recording for the selected camera Regardless of the recording method Instant Recording will start the camera recording and also flag the video for future searches using the Index Search feature INSTANT is displayed when a user activates the instant recording option Double Right Click the video display to activate and deactivate the Instant Recording option 28 SCREEN DIVISION BUTTONS The Screen Division buttons allow you to view cameras in groups such as two by two three by three and four by four The
68. ire w RAID only SVGA Output LPT Parallel Printer Port PCI Card Configuration x120 x60 PCI Configuration x120R PCI Configuration RCA Video Ou S Video Output RS 485 Interface SVGA Monitor Output x240 32 Channel PCI Configuration X480 16 Channel PCI Configuration SVGA Monitor Output RS 485 Interface Audio Cable Input RCA Video Out S Video Out RS 485 Interface SVGA Monitor Output wn Audio Input 12 NOTES GETTING STARTED This chapter includes the following information e Included Components e Setting up the DVR Hardware e Optional Components 14 IDENTIFYING INCLUDED COMPONENTS SurveillixTM DVRs come with a mouse keyboard and selected software and cables Identify the following components to make sure everything has been properly included with the new DVR unit If any of the following items are missing contact the dealer to arrange a replacement DVR Unit Mouse Keyboard TOSHIBA Repair Disc Software Disc Power Adapter PTZ Adapter surveillix EVR DVR Digital Video Recorder Hardware Manual ur T ee EVR16 X EVR32 X TOSHIBA TER Rack Mount Attachments with DVR Manual DVR Key Screws RCA to BNC Adapter 16 Channel Audio Input Cable 16 Channel Audi
69. isk Drives in the DVR This window is often used to troubleshoot a DVR or verify the amount of Hard Drive storage installed For more information about Disk Management consult a Windows XP manual Disk Management File Action View Help gt TB AxA volumes Layout type File System status Capacty Free Space BACKUP C Partition Basic Healthy 5 19 72 GB 17 03 GB 36 Partition Basic Healthy 214 02 GB 209 91GB 98 PDisk 0 2 Basic BACKUP C DYR D 233 76 GB 19 73 GB FAT32 214 02 GB NTFS Online Healthy System Healthy cp RoM 0 CD ROM E No Media KM Primary partition MY Extended partition MY Logical drive 56 User Management The User Management Console allows the administrator to create edit and delete user accounts Each user account can be assigned different privileges to limit the usage of the DVR system Users can be given administrator privileges by enabling all rights however only the true administrator account can log into the User Management Console Select User Add User R R R Update User Adminstrator Default Manager Security Delete User Exit a ere gt User Auto log off l nable Auto Log Auto log off Minutels Log Off User after x Minute s of Inactivity Auto Log Off affects all users CAUTION The Delete User button immediately deletes the user CAUTION Auto log off will log off the user after the specified time o
70. ited States and elsewhere Windows and Windows XP are registered trademarks of Microsoft Corporation All other brand and product names are trademarks or registered trademarks of the respective owners The following words and symbols mark special messages throughout this guide WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information LIMITED WARRANTY DIGITAL VIDEO RECORDER The Imaging Systems Division of Toshiba America Information Systems Inc ISD makes the following limited warranties These limited warranties extend to the Original End User Youlr Limited Two 2 Year Warranty of Labor and Parts The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects in material or workmanship for a period of two years from the date of original retail purchase by the end user During this period ISD will repair or replace a defective product or part with a new or refurbished item The user must deliver the entire product to the Surveillix DVR Repair Facility The user is responsible for all transportation and insurance charges for the product to the DVR Repair Facility ISD reserves the right to substitute Factory Refurbished Parts and or Factory Refurbished Product in pl
71. just port settings if necessary NOTE If you are using a Firewall it may be necessary to adjust the port settings on both the DVR and the Firewall Contact the Network Administrator for more information 4 5 6 7 Select the Web Viewer iDVR check box Click Apply Make sure a User account is created Without a user account the Administrator account must be used The DVR server is now ready to receive incoming connections Connecting to a DVR Using Web Viewer 1 2 3 Open Microsoft Internet Explorer Enter the IP address of the DVR into the Address Bar When attempting this for the first time on a Computer a window will open and you will be asked to accept an Active X installation Select Yes to this NOTE If you receive a message saying Internet Explorer security settings do not allow you to download Active X components then you will need to adjust the browser security settings One way to do this is to add the IP address of the DVR to the trusted sites list inside Internet Explorer settings Contact the System administrator for additional help with adjusting Internet Explorer settings 4 5 6 7 When the Web Viewer finishes loading select one or more cameras or select a screen division button Click GO A login window will appear Enter the Username and Password of an authorized user The cameras will display Closing the Web Viewer To exit the Web Viewer close Internet Explorer 96 NOTES
72. magnitude to constitute a risk of electric shock to persons The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instruction in the literature accompanying the product A A RACK MOUNT INSTRUCTIONS Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature Tma specified by the manufacturer Reduced Air Flow Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on over current protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Grounding Grounding of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g
73. n 98 BORIIOULNOHHELDM A es seen sea ee o 98 CONTIG UMMC ine len PG Hentai en 98 EMerd ener AENA Winona dice acid 99 SEU WIN energie 99 A E ES nes erg 99 Add Items to Alarm G nlirm Eisb zes 100 Search A A 101 VIEW Recorded VIA aaa 101 O a ee ee Re EEE 101 REMOTE SOFTWARE OVERVIEW Sea 102 Remote Client Minimum Requirements ccccceseccceccceeseeeeeeeeeeaeeseceeeeeeeaeesseeeeeeeeeaeaseeeeeeeessaaaeeeeeeeeeeesnsaaaaes 103 Remote Client Recommended Requirements uusssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nen 103 Remate SON Ware S Cl Dlls ri ida 103 Installing Remote Software uusssssssnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnennnnssnnnnnnsnnnnnnsnnennnnnnnn 103 Create a New Remote Connection aii cect AEAT REREN 104 A Ders 105 Configuring the Server for Remote Connection ccccccccccccccessssseeeeeeeeeceeeeeeeeaeeeeeseeeeeeeeeeeeeeeeeeeeaaaaaeneaaagaas 105 Access Remote CONNECT E a A A A A a AA 105 BIGIFAL VEBIFIER OVERVIEW 2 een 106 Installing The Digtal Venen zeigen ae 106 Using the Digital Venter curia tii arica 106 BACKUP VIEWERL OVERVIE Were siisd 107 Install Ba KOS VIC WC ls are ee ocios 107 Loading Video from DVD or Hard DIVS artritis 108 SOT OVER EW re a ee a a A A ee 109 Configuring the Server for Remote Connection cccccccccccccconononnncncnnnnnnnnnnonnnnnnnnnnnnnnnnnnnnnnnnnronnnnnnnannnrrnnnnnnnennnnnnss 109 GOMMECHIIG 10 am VR
74. n y E Scale S W Scale vw only for SAW Overlay CD RAW Format Util m Exporting DVR Settings 25 Time zone setting Set Date and Time System Setting tool Import lv TV out Setting TY out CH v oe 32 CH Set Log View Log View Need For Schedule Backup Confirm Windows System password AGC Mode AGC Mode AUTO Set Cancel Exporting DVR settings can help configure multiple DVRs quickly or reconfigure a DVR that has failed Some things must be kept in mind when using this feature You cannot use this function on e DVRs that are different models e When upgrading from certain software versions You cannot use this feature when upgrading from v1 x to v2 x 1 Exit to Windows by clicking the Exit button on the Main Display Screen and selecting Restart in Windows Mode See the Display Screen section later in this chapter Click Start gt Programs gt Surveillix gt VFormat m Pa N Click the OK button to close the VFormat Utility Importing DVR Settings Click the Export button in the System Settings tool section Select a location to save the settings file and click Save The DVR Utility will export the DVR settings and automatically close 1 Exit to Windows by clicking the Exit button on the Main Display Screen and selecting Restart in Windows Mode See the Display Screen section later in this chapter Click Start gt Programs gt Surveillix gt VF
75. nels at a set speed Ex Cycle through channels 1 6 at 4 second intervals Voice Warning The DVR allows users to play a sound file when either a Motion event or Sensor event occur This file can be a custom created sound file that is unique to the application The selected WAV file is played through speakers attached to the DVR Open Sound File Test Voce Warning A Es FP Motion Event Sensor Event 1 Click the Open Sound File icon to browse for a WAV file The selected file will display in the box on the left 2 Click the Test icon to verify the audio file 3 Select Motion Event and or Sensor Event to trigger the audio file 49 Intensive Recording Overview The Intensive Recording Option allows you to increase the Pictures Per Second and the resolution of any camera recording using sensor activation When the intensive recording is activated the resolution of the remaining cameras is immediately reduced to 360x240 and the Pictures Per Second to a user specified level This guarantees that the Pictures Per Second and Resolution will be set correctly and not exceed the DVR limitation Intensive On FT Intensive on Motion FT Intensive on Sensor How to Use Intensive Recording The Intensive Recording option is set up as All or Nothing This means that once enabled associated with sensors all cameras associated with sensors will activate the Intensive Recording To activate the Intensive Re
76. nenne een er eee 47 GENERAL SET en ee este een len ee eu 48 VOIEC NV Ar ING sone ee as en nun ee ee eee eer ee Bene 48 Intensive Recording Overview naeh einen 49 How to Use Intensive RECOrdINg cccccsssseccccseseeceecceuecceeceaeceessuaeeeeesasaeceeseeaseeeesseaseceeessaaeeeeeeessuaeeeesensages 49 XV ENaDIING AUGIO RECO lGING smira e ae 50 Ao ee rel 50 NONE A none Pe 51 A er en Sa Se a essen ne 51 PUTO SCOUCNCING SETI sti a did 52 Greate Custom AUO Sequence is 52 NETWORK SETUP ee la o eta ted 53 PIZ SETUP 2 2 ee ee el nee ee ee ea 54 INFORMATION ci a a Beer de ell da eee natant a E 54 RDMINISTRALVES ETF Ess ee a ee et 55 Disk Management ensaian a i een 55 USER Managemen srna o eine 56 Adda NEW USE ee ee ee a a a ee 56 User Rank ee een ee ee ee 57 Changing the Administrator Password cccccccceccsseeeeeceeeeeceeeeseceeeeeeeeeeceeeeeseaeaeeeeeeeeeseueeseeeeeeeesuesssaaaeeeeeeeesaaas 57 Detault Administrator PassWord seasea ade 57 Log Managements 57 Setup Log Management Oplons ante abi 57 ci Emal ee Eee Dash En 58 A ee een ee PNE E E PEA 58 E S E PE E E PE ELAT A EE A N E AA E A eens 58 AOE SC EA A a e a a le 59 Recording Data CHECK innen nase a 59 SMART INS MAI Deere een ee ee 60 SIMA RAPA CM ensure 60 A A EE N 60 INSTANT BEGORBDING aaa in ee iii deal 61 Activate Instant RECO IO ee leeren 61 Searching Instant RECOrded Video sorire das 61 SEARCH u sl 63 SEARGEEOVERVIE Wassers net sans et ee ee 64 PVA O
77. ng Live Audio 1 Click the Audio button on the General setup display 2 Select an audio channel under Live 3 Click OK TIP Select the audio channel you want to listen to by clicking the Audio Live button and selecting it in Audio Setup Live audio channels can also be selected from the Main Screen only audio channels enabled under Live will be available TV Out Setup Analog 51 The DVR features an optional TV Out functionality which allows users to output video from any number of cameras in sequence to a television or monitor display 1 Under Setup click General and then click TV Out Setup 2 Select the TV Out Port to use Note Each Port must be configured individually i e one after the other 3 Select the Use check box to enable TV Out functionality for the selected port 4 Select each camera to display through the TV Out port 5 Select an Event Popup check box if desired 6 Define the Event Holding Time the number of seconds the camera displays after an event for selected event types 7 Define the Auto Switching Time the number of seconds between switching of camera for the selected TV Out Port Volume The volume control allows fine tuning of the volume settings on the DVR Volume Options e _ Slider Controls Used to adjust the literal volume for the 7 Volume Control respective devices listed o Bel e Mute Check box Check the mute box to mute volume on any of the device columns or check the
78. ng one of three different resolutions When using the 720 x 480 resolution two boxes are mixed Because of the timing gap between the two boxes according to the standardized image rules after image might occur to high speed moving images The Surveillix DVR allows the user to remove this by clicking the Clean Image button 66 DAYLIGHT SAVING TIME The DVR automatically adjusts for Daylight Saving Time changes When the hour jumps forward no video is lost because an hour is skipped However when the hour falls back there is a duplicated hour that under normal circumstances would be recorded over The Surveillix DVR actually records both hours and allows the user to select which hour to play if the need arises To access the lost hour November 007 1 From the Search screen click the Calendar button 2 Select the date when Daylight Saving time lost an hour The Daylight Saving 1 2 3 option appears 5 6 7 8 9 10 11 12 13 14 15 16 17 3 To play back the lost hour select the Daylight Savings option 18 19 20 31 2 23 24 4 Click OK to confirm the date and begin playing the video using standard search ay bb amp 8 23 al features d d Today bo kb i Daylight saving 102 00 Ce SAVE TO JPG OR AVI The DVR can export single images in the Image file formats and save video clips in an AVI format Both JPG and AVI file formats are the most commonly used graphical formats today Virtually eve
79. nnnnnnnnnnanennnss 32 Obtaining the Unlock COC 6 rn en are 32 Unlocking a New Network Camera ssunssesenuessennensnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnsnnnnnnnnnnnnnnnnnsnnnn 34 Connecting a lNework Camera it ca 34 MOTIONSE TUP 223222 il ia ceo ee 35 Ereatmg a MOON Area ee a EN 35 MOEMOVINGsa MOON ASA O Maui 36 Activating an Alarm on a Motion Event adancbaseeledaxeacsancuuiets edaarcoseedebevedaessateenteessareeecedoneians 36 Regular interval Recon tt dci 36 FRAME SETU OVERVIEW scepsis een 37 Frame setup 4 CH XT20 MOdEl ersen ee 37 Frame Setup x120R x240 x480 models j i iera e aa e Er a e A ea A Eea a Eaa 38 Frame setup X00 X120 MOCEIS i524 it did rita 39 Enable Video Out to Spot Monitor cccccococcnccnnncccccconncnnnncononenoncnnnnnnonnnnnnnonnnononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnns 39 Maximum Pro ma erste tne ee era ee ande el 40 SCHEDULE SETUP ers ee een een 41 Recording Schedule ze Eraser 41 SENSO OCMC Era a o ido o ana 42 Create a Recording Schedule can ee ee ee 43 Credle a Soens or AS A A 43 SNA ANS o do at ld 43 Emergency Agent OCN li ie ee 43 Special DIS A e neo do 0 44 Creating Editing a Special Day Schedule ti nn ala 44 Deleting a Special Day ochequls Sessie A eeneneeenest 44 System Restar Sol el ci REN cid 45 Create System Restart ONU 2 2 lg 45 ARME SE Il ee Ense een wee et 46 Congue Sensor Responses anne 46 SPA Presel OM SCNSOF seen ee
80. not trigger the DVR to restart only to shut down 4 Specify the time of day to schedule the system restart 5 Select the Restart Radio button NOTE If the Off Radio button is selected the DVR will shut down at the specified time but not restart 46 ALARM SETUP The Alarm window allows you to enable disable and configure Sensors and Control Outputs Create amp Name Sensor Presets Open On Screen Configure Hybrid IP Sensors Hu Sensor Preset Hybrid Sensor setup Sensor Type Delayfsec Relay Sensor Type Delayfsec Relay Normally Open NO NO Bt gg Pro fp p Normally Closed NC 02 Fo E 2 o di Bo 10 a Meo Poo ms BB m o MNO 5b 4 qo Wo 5E 0 12 65 mu 5 E yy pro E P 06 Pro 5 6 yy no 5 14 wm mn 5 7 ye feo 5 15 on M NO 5 B ig M NO 5 je Delay Triggering Relay Di Relays comma delineated Requires the HVR Software Upgrade Configure Sensor Response 1 Click the Setup button on the Main Display Screen Click the Alarm Setup button to open the Alarm display Click the NO or NC check box to select Normally Open or Normally Closed for the desired sensor Enter the Delay Time to define the number of seconds after the sensor is tripped until the relay is activated m w S o Enter the relay s to associate with the sensor Two or more relays can be associated with a single sensor separate with commas 6 Click Apply Activate PTZ Preset on Sensor 1 Create PTZ Preset Position See instructions in t
81. o Input cable included standard with the 16Ch 480 PPS models optional with 16ch audio card upgrade 15 OPTIONAL COMPONENTS To fully utilize the DVR unit s potential several optional Surveillix components are listed below Contact the dealer for more information 1 Extra Video Storage Hard Drive Each DVR unit has a virtually unlimited storage potential Add additional Video Data Hard Drives to extend the amount of Video Data the DVR system can store before overwriting older data 2 NP FM56USB 56K External Modem This 56K modem allows the user to connect the DVR to a standard phone line Using this modem either connect the unit to the Internet or allow a direct DVR to computer connection 3 UPS UPS Power Backup UPS Power Backups allow your DVR unit to remain fully functional even in the event of a power failure UPS Power Backups also even the fluctuating power current out to provide a consistent reliable power flow This creates a stable environment for the DVR unit and reduces failure 4 NP 4PKVM 4 Channel KVM Switch The 4 Channel KVM switch allows you to have multiple boxes up to 4 using only one keyboard mouse and monitor You can simply switch between the DVR units using the keyboard 5 Hot Swappable Redundant Power Supplies Every DVR and EVR has the option of a dual redundant hot swappable power supply In the event of a component failure the inoperable power supply may be removed leaving the DVR running so
82. of time Rubber or plastic objects left in contact with this product for extended periods of time will leave marks on the finish The top and rear panels of the unit may become warm after long periods of use This is not a malfunction NOTES ON LOCATING Place this unit on a level surface Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand If this unit is placed next to a TV radio or VCR the playback picture may become poor and the sound may be distorted If this happens place the DVR unit away from the TV radio or VCR viii NOTES ON CLEANING Use a soft dry cloth for cleaning For stubborn dirt soak the cloth in a weak detergent solution wring well and wipe Use a dry cloth to wipe it dry Do not use any type of solvent such as thinner and benzene as they may damage the surface of the DVR unit If using a chemical saturated cloth to clean the unit follow that product s instructions NOTES ON MAINTENANCE This DVR unit is designed to last for long periods of time To keep the DVR unit always operational we recommend regular inspection maintenance cleaning parts or replacement For details contact the nearest dealer NOTES ON MOISTURE CONDENSATION Moisture condensation damages the DVR unit Read the following information carefully Moisture condensation occurs during the following cases When this product is brought directly from a cool location to a warm location When this produc
83. on Setup Window Recording C Sensor Day of week M SUN TMON M TUE TWED T THU TFA YT SAT Single Day Selection Restart setup Recording schedule Suecia day 0 camo EEE CAMOZ CAMO3 CAMO4 CAMOS CAMO6 CAMO CAMOS CAMO9 CAM10 CAM11 CAM12 CAM13 CAM14 CAMIS CAM16 No recording Motion Event A Alarm Event FR Central Station E Emergency Agent Delete Alarm Emergency IP IP Use IP a Emergency Time sec 5 y ri Pa IT 0 0 Y Recording Mode Options Emergency IP Setup AAA A Fer WE rs eee ze Normal Day Mode Create Special Day Recording Schedules Saye special day pelete special Gay 42 Sensor Schedule The sensors will supersede all other types of recording modes Motion Continuous No Recording Regardless of the recording schedule of a particular camera if a sensor event occurs the associated cameras will begin recording as a Sensor Event Sensor Recordings will be flagged and searchable using the Index Search Mode Cameras are associated to sensors in the Camera Setup Menu Single Day Selection Open Restart Sensor Schedule Window Multi Day Selection Setup Window Recording Sensor Day of week C SUN M MON T TUE I WED D THU f FRI TF SAT Single Day Selection Restart setup Recording schedule Specialiday Normal Day Mode Create Special Day Sensor Schedules 4 25 2005 v Save special day
84. on off double right click the video a second time Searching Instant Recorded Video Enter the Search Mode click the Index Search button and then select the Instant Recording Option See the Search chapter for more information 62 NOTES SEARCH This chapter includes the following information e Setup Overview e Daylight Saving Time e Index Search e Preview Search e Graphic Search 63 64 SEARCH OVERVIEW The DVR has several options that allow the user to easily search and find a particular section of video From Motion Sensor indexing to calendar views highlighting days with recorded video the DVR is equipped to help the user quickly find a specific video or event The following chapter describes in detail how to use the DVR search features Screen Division buttons Hour Minute Control Bar l 3 1 59 sevect DATE Audio Channels Playback Date Time Current Date Time TIRE BORTA Gay WEAR i FRE 1 03 20 PM a CAR CEA ELECT El C HEGGA TS Te a BG FG I er wi eier eg Omer Paid OEE GUA rl er as Select buttons NOTE Audio Channel buttons are only viewable when one camera is selected Play Controls un 1m DL lt p sop ECT TT CHICA 65 Adjust the Brightness of an Image 1 Select an image to adjust by double clicking on the desired image Multiple images cannot be adjusted at one time 2 Move the Brightness slide bar to the right or left to adjust
85. ore noise Clear V Detect detail motion area Full Motion rea Advanced Motion rea Apply to all Channels Setup Motion Sensitivity High z Low Display full screen video Noise Fiter pop up on motion ji n Full Screen Pop up on Motion Alarm Output Beep on motion event Beep on detect Ben Pre Alarm 0 Seconds Full Screen Pop up on Sensor Control NO f1 y Duration 10 Seconds Display full screen video Post Alarm MOTION 10 Seconds pop up on sensor event 7 AA Regular Interval Recording Post Alarm SENSOR 10 Seconds Regular interval recording o Apply Schedule recording at a regular specified interval Reduces Analog Signal Noise from Motion Detection Creating a Motion Area 1 Click the Motion button in Setup Select a camera from the Select Camera list Select the Detect Detail Motion Area check box Click Clear Click Advanced Motion Area Setup Click a Motion Detection Area shape button N u Ra y Drag the mouse over the camera image o o x Select Existing Motion Shapes TIP To create a polygon shape click the mouse at each point and double click to close the shape 3 Draw Square Motion Detection Area Draw Polygon Motion Detection Area 8 Click OK Draw Circle Motion Detection Area LJ O 9 Move the sliders to adjust motion sensitivity and the noise filter Draw Square Non Motion Detection Area Draw Polygon Non Motion Detection Ar
86. ormat Click Yes to import the data file Click the OK button to close the VFormat Utility Y mo gt e m Click the Import button in the System Settings Tool section Select the location of the settings file to import and click Open 26 Changing Video Format 1 Exit to Windows by clicking the Exit button on the Main Display Screen and selecting Restart in Windows Mode See the Display Screen section later in this chapter Click Start gt Programs gt Surveillix gt VFormat Select the appropriate video setting from the list in the Video Setting Section NTSC or PAL Click Set Click the OK button to close the VFormat Utility oS P DISPLAY SCREEN Each time the DVR is started the program defaults to the Display screen The following diagram outlines the buttons and features used on the Display screen You should become familiar with these options as this is the screen that will be displayed the majority of the time 7 Opens E SEARCH e Search Display ok Backup Center a Tz e PTZ Controller G amp A SETUP Opens Setup Display gt Likes AAA Screen Division buttons DE a na N Pe EH PH EH ESE HEH ES TO ose Sensor Status SENSOR 5 2 3 4 5 6 7 9 0 44 2 9 4 Gs fe TV OUT Cree RELAY TIPLE MP Pe Pe ae en Ma 13 04 E 1 NY Relay Outputs Open TV Out Options Live Camera Options Right click a live camera to display these options e Full Screen Instant Record
87. ours motion that occurs is expected and should not be treated as an Alarm However after business hours are over any motion that occurs should be treated as an Alarm 1 Select the Schedule Menu Select either Recording or Sensor 2 Highlight time blocks in the schedule that have been set to Motion or Sensor and click the desired Event buttons Alarm Event Central Station Emergency Agent A corresponding letter will display in the selected time blocks Emergency Agent Schedule Video recording triggered by motion or sensor events can be sent to the Emergency Agent software 1 Enable the Emergency Agent Event see Scheduling Alarm Events above Enter the IP Address of a PC running the Emergency Agent software in the IP Address Select the box next to the IP Address to enable it Only one IP Address is supported at a time Enter the recording duration in seconds in the Emergency Time box of eae N See the Emergency Agent chapter for detailed information on setting up the Emergency Agent software 44 Special Day Schedule The user can create days that have a unique recording schedule If necessary create these on days that are not typical such as Holidays Special Events etc Special day Special Day Mode Special Day Mode Normal Day Mode 672872005 y Date Br ME configured Special Days List Save special day Delete special day Creating Editing a Special Day Schedule 1 Click the
88. ouse cursor over a radio button checkbox or list item and click on it The scroll wheel in between the two buttons is used for added navigation functionality By moving the wheel with index finger scrolling quickly move through multiple pages lines or windows The wheel may also function as a third button allowing the user to quickly click or double click an icon or a selected item Scroll Button Third Button Right Button Left Button 17 MONITOR SETUP The DVR may have one or both of the following connections available for monitors which can be used individually or in tandem SVGA Output To VGA Monitor S Video Output To TV VCR Attach the monitor or monitors to the rear of the DVR unit using the cable supplied by the monitor manufacturer Refer to the monitor manual for detailed information on how to setup and use it NOTE The monitor must be capable of having a screen resolution of 1024 x 768 and display colors of at least 32 Bit POWER SETUP WARNING To reduce the risk of electrical shock or damage to the equipment Do not disable the power grounding plug The grounding plug is an important safety feature If the electrical plug you are using does not have a ground plug receptacle contact a licensed electrician to have it replaced with a grounded electrical outlet Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Disconnect the power from the compute
89. ow 2 Use the play controls to locate the desired video 3 Click the Rewind button to return to the beginning or desired spot in the video 4 Click the Stop button 5 Select the Export Type JPG or AVI Save JPG a Select the Digital Signature Box to embed a digital signature in a JPG file b Click the Export button Save AVI a Reduce Export Quality only if necessary to reduce the size of the file b Click the Export button 102 REMOTE SOFTWARE OVERVIEW The DVR was specifically designed to be fully operated and maintained remotely It connects using the standard TCP IP protocol thorough connection types such as DSL Cable Mode T1 ISDN 56K Modem LAN and more The Surveillix Remote software allows you to view live video search through archived video export images and video clips and have virtually full Setup control Highlights search archived video View live video Export images and video clips Control relay outputs Setup administration Basics The DVR can have up to 5 simultaneous remote connections Each user can perform functions on the DVR and will not affect the other users The only exceptions to this are accessing Setup and controlling a PTZ camera Only one user is allowed to access setup or control a PTZ camera at any given time The pictures per second passed to the Remote Client vary greatly depending on the connection type and speed In order to log in to the DVR server a user account must be
90. pen General Setup and click the Sequence Setting button Click individual cameras in the left pane or click the Select All button to include all cameras in the sequence Select an interval time in seconds to display each screen in the sequence Select Screen Division options for appropriate cameras Click the OK button oo oe pp mM 53 NETWORK SETUP Network Setup allows the user to adjust settings such as Ports setup emergency PPP information for use with the Emergency Agent and enable Remote Access Settings for Video Sent to Remote Client a Use PPF Use with Remote eiiie a N len Connections mergency Agen Earns E t METE TA ETE o MEE select Between DVR and Remote Client Enable RS 232 Keyboards PTZ Sep Revo ang Eon Transport Rate A bandwidth throttle based on percentage of free network Web Viewer iDVR Enables Disables access to the DVR using the Web Viewer interface PTZ SETUP The PTZ Setup window allows enabling of PTZ cameras creation of Presets creation of Tours and adjustment of camera speed settings Many options listed here are features only available on selected cameras Refer to the PTZ chapter in this manual for further information on setting up PTZ cameras and setting PTZ options INFORMATION The Information Display allows users to define the site code necessary for connecting to remote software save comments relative to the DVR and
91. r by unplugging the power cord either from the electrical outlet or the computer CONNECTING A VIDEO SOURCE TO THE DVR There are different types of Video Sources that can be plugged into the DVR unit including DVD players VHS players and CCTV Cameras The back of the DVR unit contains up to 16 video inputs depending on the DVR model The connectors use the BNC standard The inputs are highlighted below 8 Channel 32 Channel The video inputs are RG 59 BNC connectors Plug one end into the video source DVD Camera etc and plug the other end into the desired BNC input on the DVR unit 19 CONNECTING SENSORS TO THE DVR Each DVR unit may have up to 16 Sensor inputs These inputs can be used with devices such as infrared devices motion device glass breakage alarms door and window trips and many more The Sensors can be set to Normally Open or Normally Closed inside the software There are 4 Common Grounds and 16 sensor inputs There is no power supplied to the ports so an external power supply must be used if power is necessary 7 8 9 10 11 12 13 14 15 16 Common Ground CONNECTING CONTROL OUTPUTS TO THE DVR Each DVR unit may have up to 16 Control Outputs These outputs can be used to trigger devices such as Sirens Phone Dialers Lights and any other relay activated device There is no power supplied to the ports Use an external power supply if necessary Siren Alarm Outside Relays li
92. r depth or better Remote Software Setup Installing Remote Software 1 On the client computer insert the Surveillix Software CD into the CD ROM The CD should play automatically 2 When prompted select the Install Remote Software option Follow the installation instructions carefully 3 When the software finishes installing close any open installation windows 104 Create a New Remote Connection ad oo N Se n gt Local Setup Site List Configuration POS Setup DYA List Find DYR v Import Export saved New Modify Delete Delete All Import Export formation SiteType User Name Save ID Password IP Address Password Selected Site Information Connect Di OK Cancel Select Start gt Programs gt Surveillix gt Remote gt Surveillix Remote Center The Surveillix Remote Software opens and the Local Connection window opens Click New to open the Site Info window Select the Site Type and enter a Site Name The Site Name will be the name displayed inside the connection box to help identify the server Enter the IP Address of the DVR server By default the DVR is set to connect using DHCP Enter the Center Port This setting is specified on the server Click OK Click the newly created connection and enter the login username and password case sensitive Click Connect Configuring the DVR In order to access the DVR remotely the DVR Server must be setup to allow remote
93. ring the PPS sliders the BLUE slider represents the PPS the DVR will record during intensive recording and have available for transmitting to remotely connected systems The RED slider represents the PPS that will be recorded by the DVR under normal recording conditions The total PPS of all blue sliders may not exceed the recording PPS of the DVR The PPS of a red slider may not exceed that of the blue slider for the same channel The dual sliders allow configuration of the DVR to record at a lower PPS while still being able to transmit at a higher PPS to remote connections Ex If a camera channel is set to 25 PPS blue and 7 PPS red the DVR will record at 7 PPS and users viewing live video remotely can receive up to 25 PPS NOTE The 4 Channel XVR only allows the user to select one frame rate for both recording and remote viewing Frame Setup 4 CH x120 model Reset Default Settings Video Format NTSC PAL Video Format Video Out timelsec NTSC s x Set Default ideo Total FPS is 40 4120 Resolution Quality Sensitivity Out 01 0 or noma AP 0 02 y sa nm SA gt 0 03 Zn loma HO 04 E 10 f fasoxzso 3 fNoma Ar JO Sensitivity Video Quality Recording Resolution Frame Select Sets the PPS recorded by the XVR and available for viewing on a remote client PC No of Recording Frames Selected Frame Select Video Quality Lower quality video has a smaller file size but appears more pixilated Sensitivi
94. ry computer offers some type of support for these file formats which make them the most ideal formats to use JPG Optimized for compressing full color or grayscale photographic images JPG images are 24 bit 16 7 million color graphics Use JPG to export a single image or frame AVI AVI image data can be stored uncompressed but it is typically compressed using a Windows supplied or third party compression and decompression module called a codec AVI is used to export a video clip 1 From the Search screen click the Save button amp Save Clip Backup 2 Select the Export Type Image File JPG or AVI File NOTE Different image format types provide different file sizes quality Export type and compatibility ImageFile AVI File JPG Image File a Select Quality 50 gt 100 When size is not an issue set the quality to 100 AVI File Microsoft MPEG 4 Video Codec V2 a Enter the duration seconds to record Although 100 is the EER longest time displayed a longer recording may be entered Quality 50 100 manually b Selecta Compression Codec Each codec provides different levels of quality compatibility and file size c Select Quality 50 gt 100 When size is not an issue set quality to 100 Unplug or Eject Hardware 3 Click the Export button to save file The Cancel button exits the window without exporting file 67 SINGLE CLIP BACKUP Along with the Save option a single camera ba
95. se the amount of pertinent recorded video that is saved on the DVR and keep it longer You can optimize the type of recording done by adding motion detection to this as well Bi SETUP OPTIONS again increasing the amount of useful video e DVR Access By setting up the access passwords you can tightly control the types of access an individual may have This ensures the security and integrity of the DVR e Camera Naming By naming each camera you can easily identify the location and any other pertinent information that may be helpful simply by viewing it on the Video Display Area e Adjusting Camera Color By adjusting each camera s color settings you can E SA optimize the clarity and detail that is recorded E SENSOR EJ GENERAL NETWORK INFORMATION ADMINISTRATIVE 31 CAMERA SETUP Define Camera Name Select Comma Channel 1 witb M Use Netwcek Dewees 2 Regalar Selected Camera Zu Camera Name eine Displ Pia En Adjust Dnghr x e Brightness Hue Y e Hue e Contrast Ree nen Contrast x PIi ra ra 4 r re r m 9 Fw rn 12 a Apply System Defaults p E E u to Selected Camera Apply to all Channel Apply Current Settings Apply System Defaults to all Cameras to All Cameras Enable VMD Motion Based Network camera motion detection Only available on select network video devices Setup a New Camera 1 oY m p oe u m Attach camera to the rear of the DVR chassis Click the Se
96. splay Screen Specifying Scheduled Backup Drives In order to use the Scheduled Backup feature one or more storage drives or partitions connected to the DVR must be labeled as a backup drive 1 2 Exit and restart in Windows mode uy wri Double click the My Computer icon on the DVRs desktop A file menu will be displayed 0 Open Right click the drive to specify as a backup drive for Scheduled Backup and tan select the Rename option Rename the drive Backup Repeat this process COMP for all drives to use for Scheduled Backup To remove a drive from use for contr Scheduled Backup change its name to something besides Backup Restart the application and return to the Schedule Tab in the Backup Center window Explore Open Sear _li Shiar g Fori agl Trede Sl urlul Rename Properties 86 NOTES LAN ISDN PSTN CONNECTIONS This chapter includes the following information e Overview e Configuring TCP IP Settings e Connecting to a LAN 88 LAN OVERVIEW The DVR can easily be connected to a Local Area Network LAN and uses Microsoft s powerful and secure Windows XP Embedded operating system This allows for easy and well documented instructions on setting up LAN connections no matter what type of LAN you want to use ALAN is a group of computers and other devices dispersed over a relatively limited area and connected by a communications link that allows one device to interact wi
97. st displayed on the right W Key frame search Faster Show detected image Slower 10 Click the Apply to Main Search button to display the selected image in the main Search Screen and to use play controls 11 To start a new object search using the original image click the Reload First Frame button 12 To exit Object Search without selecting an image click the Cancel button 72 SEARCH IN LIVE The Search in Live feature allows users to review events immediately while monitoring live video Pause rewind and resume live video within seconds of an alarm event or suspicious activity BACKUP sr LoG IN ouT ak CURRENT USER USER CONNECTION STATUS EO PHEHEM EHP Herd etc HE ed HE SENSOR 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 RELAY 1 2 3 4 5 6 7 8 9 Mo 411 42 13 Ma As As Move the mouse cursor over the desired live video display on the Live Display Screen Press the Scroll button on the mouse The Search in Live Controls will display at the bottom of the image RO COC Use the controls to pause rewind move frame by frame or resume playing as desired AUDIO PLAYBACK Audio is played back at 48 000Hz To play audio with the video ii 2 3 Select a single camera by turning off all cameras but one using the Camera Select buttons The audio buttons will be displayed Select a single audio channel to play When an audio channel is selec
98. survelllix EVR DVR HVR Digital Video Recorder User Manual model no DW R8 X EVR8 X HVR8 X DVR16 X EVR16 X HVR16 X EVR32 X HVR32 X Please carefully read these instructions before using this product ave this manual for future use TO S H BA Surveillix EVR DVR HVR User Manual Manual Edition 28099AD NOVEMBER 2008 Printed in USA No part of this documentation may be reproduced in any means electronic or mechanical for any purpose except as expressed in the Software License Agreement Toshiba shall not be liable for technical or editorial errors or omissions contained herein The information in this document is subject to change without notice THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT INNO EVENT SHALL TOSHIBA BE LIABLE FOR ANY DIRECT CONSEQUENTIAL INCIDENTAL SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT OR TORT INCLUDING NEGLIGENCE This software and documentation are copyrighted All other rights including ownership of the software are reserved to DVR Support Center TOSHIBA and Surveillix are registered trademarks of TOSHIBA CORPORATION in the Un
99. t Single Select Mode Tour schedule Hours 0 23 24 hours Select Clear Cancel Create PTZ Tour Schedule 1 P a Click the Setup button on the Main Screen Click the PTZ Setup button Click the Tour Schedule button to open the PTZ Tour Schedule window In Single Select Mode select one day of the week to create a schedule for or toggle to Multi Select Mode to select multiple days with the same schedule Click and drag the mouse cursor to select blocks of time hours 0 24 and corresponding cameras Click the Select button When finished click the OK button to save changes and close the window Supported Protocols Protocols are added frequently The Surveillix Server software may support new protocols that are not listed here The current supported protocols are ADEMCO RAPID DOME AMERICAN DYNAMICS BOSCH AUTODOME CBC GANZ C BEL CELBO SPEED DOME CHIPER CPT V9KR SERIES CNB AN102 CNB PTZ100 COMPUTAR COVI EVQ 1000 DENNARD RS485 DMP23 H2 DONG YANG DSC 230 240 DONG YANG SPEEDDOME DONG YANG UNITECH DRX 502A DONGYANG 255RXC DVRX 1000 DYNACOLOR ERAESEEDS CRX 1401 ERNITEC EVERFOCUS EPTZ1000 FASTRAX II FASTRAX IIE FILLTECH DSC 230 PT 201 FINE SYSTEM CRR 1600 FOCVISION KD1602 GANZ ZC PT SERIES HMC 250 HSCP HONEYWELL GC 655P HONEYWELL HSD 250 HONEYWELL HSD 251 HONEYWELL KDEC 300 HONEYWELL HD6 INTER M VSD 640 INTER M VRX 2101 JAVELIN ORBITOR JVC TK
100. t com 2 Enter the Product Serial Number provided by Toshiba 3 Enter the System ID generated by the DVR 4 Click Submit Product Serial Number system ID Doo Submit 5 Verify the information 6 Click Next if the information provided is correct Software Registration Product Name 01 Channel IP Camera Unlock Product Serial Number MER System ID 1 DVR Serial Number Please verify the information and press NEXT to proceed 7 Once validated the browser displays the Unlock Code 8 Print the page and save for later reference Software Registration The following is your unlock code Keep this number in a safe place as you will need it if you ever reinstall the software Unlock Code ae a ee Product 01 Channel IP Camera Unlock Product SH DVR SH a PY Si all NOTE This unlock code cannot be transferred to a different computer Print this Page 33 34 Unlocking a New Network Camera 1 2 3 4 5 D Start the Surveillix DVR Enter Setup Enter Camera Setup Click the Registration button Enter the Unlock Code generated by the Toshiba Registration Site into the new serial number box Click Add a serial number Once the new serial number has been added to the list click OK Connecting a Network Camera 1 2 3 Open Camera Setup Setup gt Camera Setup Select the camera channel to add a Network Device to Check the Use Network Device Box If the Network Device
101. t is moved to a hot and humid location from a cool location When this product is moved to a cool and humid location from a warm location When this product is used in a room where the temperature fluctuates When this product is used near an air conditioning unit vent When this product is used in a humid location Do not use the DVR unit when moisture condensation may occur If the DVR unit is used in such a situation it may damage discs and internal parts Remove any CD discs connect the power cord of the DVR unit to the wall outlet turn on the DVR unit and leave it for two to three hours After two to three hours the DVR unit will warm up and evaporate any moisture Keep the DVR unit connected to the wall and moisture will seldom occur WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE DO NOT OPEN THE CABINET REFER SERVICING TO QUALIFIED PERSONNEL ONLY CAUTION CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of un insulated dangerous voltage within the product s enclosure that may be of sufficient
102. ted the Time Sync button will be automatically selected Click Play PAN TILT ZOOM This chapter includes the following information e Overview e Setting up the PTZ e Creating and Viewing a Preset Position e Creating and Viewing a Preset Pattern PAN TILT ZOOM OVERVIEW The PTZ controls within the DVR allow for powerful control over the cameras This can be extremely beneficial by increasing the usefulness of the recorded video Using the PTZ controls you can create custom preset configurations that can continuously sweep across large areas SETTING UP A PTZ CAMERA Setting up a PTZ Camera is simple The DVR comes preassembled with an internal PTZ adapter The cabling may be run up to 2 000 ft using 22 Gauge Twisted Pair It is important to understand how the PTZ connects to the DVR The DVR outputs an RS 232 signal and converts in to an RS 422 485 signal which is then sent to the PTZ camera Attaching the PTZ Adapter Refer to the Connections section of this manual for information on connecting the PTZ camera to the DVR Enable the PTZ Settings 1 Inside the DVR PTZ Setup select the PTZ camera using the Camera Channel list 2 Enable the PTZ functions of the camera by placing a check in the Enable Pan Tilt check box 3 Select the appropriate Protocol and set the PTZ Driver Address and Serial Port Settings See Advanced PTZ Setup in the chapter NOTE The majority of major PTZ manufacture protocols are includ
103. terface Recording Mode Continuous Motion Detection Sensor Scheduled Recording USB DVD RW Digital Signature Supports Digital Signature Verification Video Inputs Video Outputs Emergency Agent Transmitted through TCP IP SCS NOTES u mh HVR SPECIFICATIONS eo P Viewing Rate amo TE o www o o o e o NTSC 720x480 720x240 360x240 Resolution 720x576 720x288 360x288 Recording resolutions dependant upon the resolutions the Network Camera supports Image Compression MJPEG 360x240 3 5k 720x240 4 8k Average File Size 720x480 7 12k 8 CH BNC 16 CH BNC 32 CH BNC Looping Outputs 8 CH BNC 16 CH BNC 32 CH BNC RCA Composite Outputs S Video SVGA Max PPS Per Channel 30 Pictures Per Second PPS NTSC 25 Pictures Per Second PPS PAL Motion Detection Up to 5 Regions Per Channel Adjustable Sensitivity Remote Operation Full Remote Control Through PSTN ISDN ADSL LAN and TCP IP Remote Software PAN TILT ZOOM Compatible with Microsoft Windows 2000 XP Built In RS 485 Interface Recording Mode Continuous Motion Detection Sensor Scheduled Recording USB DVD RW Digital Signature Supports Digital Signature Verification Emergency Agent Transmitted through TCP IP SCS CO lt lt gt o o D D 5 Ko O 5 O oS S 177 tr 177
104. th any other on the network Examples of LAN connections include Ethernet Token Ring cable modems DSL FDDI IP over ATM IrDA Infrared wireless and ATM emulated LANs Emulated LANs are based on virtual adapter drivers such as the LAN Emulation Protocol There are many reasons why using Microsoft Windows XP Embedded is superior to other platforms when running on a LAN The number one reason is security Windows XP Embedded is based on NT technology which historically has boasted the most reliable and secure Operating System in the world Running the DVR on a secure network is important to prevent unwanted users from gaining access to confidential information Unwanted users can compromise the integrity of the confidential data being stored and viewed and in extreme circumstances can cause irreparable damage to the network Since connecting the DVR to a network can be extremely complex depending on the network this Surveillix DVR manual will cover only the basics It is suggested that the administrator consult a Vendor or IT Administrator before attempting to create or connect to a LAN CONNECTING TO A LAN USING TCP IP The networking options of the DVR can create and edit all Network settings available on Windows XP Embedded The DVR comes equipped with a 10 100 Network Interface Card NIC This card uses a standard RJ 45 connector The DVR comes configured in DHCP Mode The DVR will automatically receive an IP address is your Net
105. the window without verifying If the image has not been tampered with a blue square will If the image has been tampered with a red square will appear appear around the image with the message Original image file around the image with the message Entire image changed or wrong SITE CODE Digital Signature Yerifier Digital Signature Yerifier x C 01_20040107140201_MARE jpg je 4 01 200401077 40207_M4RE jpg El e ify Site Code fi 00 000 Verify Close Site Code fi 00 000 i Message Entire image changed or wrong SITE CODE Message Original image file BACKUP VIEWER OVERVIEW 107 The Backup Viewer allows you to play back the exported video in its proprietary format Video saved in this format is extremely difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved This video cannot be read by any other viewer The Backup Viewer operates essentially like the Search portion of the DVR software For detailed explanations of these functions refer to the chapter on Search Options in this manual BackupViewer Version3 5 0 NAS r E CAMERA SELECT fi AN Fy D 2 A EA E 6 o R GEA ESC BJEC Search Search OBJECT PREVIEW INDEX GRAPHIC ee es 47 48 49 20 21 22 23 24 25 As 27 SAVE PRINT Installing Backup Viewer 1 NOTE The POS component is only necessary when connecting to a server running the POS Upgrade 5
106. the default setting should be used unless the port must be changed 4 Click the Schedule Setup button 5 Select the Sensor option to open the sensor schedule window 6 Enter the IP Address of the computer running the Emergency agent software 7 Click the box next to the IP Address to enable it 8 Create a schedule for the appropriate sensor 9 Highlight the sensor schedule blocks and click the E Emergency Agent button NOTE The DVR will not send alarm events to the Client PC if the sensor schedule does not have the Emergency Agent Alarm Option enabled 10 Click Apply Configuring the Client PC All configurations takes place in the Emergency Agent window on the Client PC For descriptions and locations of the buttons and features of the Emergency Agent window refer to the Emergency Agent window section later in this chapter 1 Open the Emergency Agent window on the Client PC Start gt All Programs gt Surveillix gt Emergency Agent gt Emergency Agent 2 Right click in the DVR List and select New Enter the DVR Code DVR Name and IP Address of the DVR to connect to in the Site Edit window that opens Click OK DWF Code ZZ 3 From the Options menu click Setup DYR Name 4 Confirm that the Network Port in the Setup window is set to the same eerie number as the Emergency Port in Network Settings on the DVR If the numbers are different adjust the Network Port on the client PC to match the DVR Cancel 5
107. to The DVR backs up video data using a proprietary compression format that can only be read by the DVR Backup Viewer Software This ensures the integrity of the data Throughout the backup process the DVR will continue recording without interruption This is the result of the tremendous multiplexing power of the DVR which allows it to perform virtually all functions without disrupting the recording process NERO EXPRESS The DVR uses Windows XP Embedded running Nero Express 7 to write data to the DVD RW Drive This solution allows the DVR software to read and write data to the DVD ROM Drive without the requirement of formatting the disk first CAUTION Although many features are available within Nero it is highly recommended that you do NOT use any features other than those necessary for the standard backup of video data as outlined in this section loss of information or software instability may result BACKUP CENTER OVERVIEW The Backup Center allows you to back up recorded video data from multiple dates and times to one or more locations including the DVD ROM drive Network Storage Locations and External Hard Drives NOTE USB performance is reduced during backup to preserve resources for recording 83 General Backup Screen The General Backup window is used for performing bulk backup of video recorded by all cameras for a selected period or periods to a specified storage location x Backup Center C
108. tup button on the Main Display Screen Click the Camera Setup button to open the Camera Setup Display Select the channel that corresponds with the new camera from the Select Camera List Enter a name for the camera in the Camera Name box Adjust the Brightness Hue and Contrast if necessary Select the appropriate sensors to associate with the camera Click the Apply button when finished 32 HVR Registration DVR EVR Upgrade Option Use the following instructions to register the network recording functionality of an HVR or upgraded DVR EVR Contact your sales representative to purchase the HVR upgrade for a DVR or EVR Have the following information available before registering the HVR upgrade HVR Software Serial Number The product Serial Number is the unique number that Toshiba provided with the software purchase System ID The System ID is a number generated by the Surveillix This is a unique code generated using the MAC address of the computer running the software The following steps illustrate how to locate the System ID 1 Enter Setup Click Camera Setup Click the Registration button gt N In the Network Device Authentication the System ID can be located under the Add a new Serial Key section shown below Add a new Serial Ley Syz em ID 4A98F753AD 608 new serial number Add a seral number Obtaining the Unlock Code 1 Open an Internet browser and go to http register surveillixdvrsuppor
109. ty Sets the Key frame refresh rate Adjusting this setting can have negative effects on video quality NOTE Do not change from default setting unless instructed by a system administrator 38 Frame Setup x120R x240 x480 models Video Format M Format NTSC PAL Pr Status Box NTSC i Set Default Reset Default Settings _SetDetaut_ Total FPS is 48 48 O a Select Camera Color MIN i used in Frame Status Box No of Recording Frames Selected 360 240 Normal y y 350x240 y Normal y 7 y 03 Bs ponete foe Noma ir 04 En 3 ee ee aS o E 3 BH f 7 noma 2 7 os E 3 HS faea Noms Sr or E a ab zu 7 foma Ar o Em 3 HB rau ml Noma wir o BY a TH Bo Noma SP 2 0 E 3 be f 2 fNoma Sr n E 3 Ban Bor gt Noma 7 12 Bx 3 ee ee ARE 13 BY 3 BH fasaxzao y Noma Sr u E 3 fe fe 7 Noma df 15 E gt AS 16 Ea He oma Noma Sf Sensitivity Video Quality Pame Saen Recording Resolution Frame Select Blue Slider Sets the PPS recorded during intensive recording and available for viewing on a remote client PC Red Slider Sets the PPS recorded by the DVR during normal recording Video Quality Lower quality video has a smaller file size but appears more pixilated Sensitivity Sets the Key frame refresh rate Adjusting this setting can have negative effects on video quality NOTE Do not change from default setting unless instructed by a system administr
110. work assigns DHCP To configure a static IP address refer to the instructions below Configuring TCP IP Settings 1 Exit and restart in Windows mode 2 Right click the My Network Places icon located on the desktop and select Properties The Network Connections window opens 3 Right click Local Area Connections and select Properties The Local Area Connection Properties window opens 4 Select the Internet Protocol TCP IP by clicking on it once Once it is highlighted select the Properties button The Internet Protocol TCP IP Properties window opens 5 Select Use the Following IP Address option Enter the IP Address and Subnet mask appropriate for the network It is recommended to contact the Network Administrator for appropriate IP settings Example a Common IP addresses are 10 0 0 25 b Common Subnet masks are 255 255 255 0 NOTE In order to connect to the DVR through a remote LAN connection a static IP address must be assigned If the network assigns the IP address automatically DHCP contact the Network Administrator for help assigning a static IP address 6 Ifthe network requires you to specify the DNS information enter it now by selecting the appropriate DNS options 7 When finished configuring the TCP IP settings close the Internet Protocol TCP IP Properties window by clicking the OK button 8 Close the Local Area Connection Properties window by clicking the OK button 9 It may be required to restart Windows for the

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