RA SERVICES
Contents
1. b A N a ON b 4 4 p z i A dg h NE ee Kg da bh d gt a GA E l i i Y b U y 1 n i i 3 SERVICES A division of RT TECH LLC SERVICES a division of RT TECH LLC s TTA a Phone 724 481 1040 RA IE 3 10 Fax 724 481 1044 10 01 2012 ABOUT US US RA SERVICES isa Municipal Government software company located in Western Pennsylvania The company started in 1987 and has grown to be one ofthe largest municipal government software vendors in the area UU EXPERIENCE for over 25 years in accounting computer technology and local government keeps us at the forefront of municipality software needs WHAT WE OFFER IS BEST CHOICE MUNICIPAL SOFTWARE was written exclusively for Local Government IS SERVICE SUPPORT amp TRAINING is our specialty We are always there when you need us US EASY to USE one screen layout makes the software very user friendly Us LOWEST PRICES available means even the smallest municipality can now afford our Software and Services IS ERROR DETECTION amp CORRECTION features combined with numerous checks and balances keeps your books in balance and ensures a clean audit at year end IS BACKUP amp SECURITY procedures help preserve data integrity and avoid catastrophes RA SERVICES a division of RT TECH LLC Phone 724 481 1040 TO EN RA Micro Fax 724 481 1044 10 01 2012 SOFTWARE COMPARISON O2. _ a RENEWAL amp UPDATES E Et moto mm Renewal amp Upgrade includes all above software 250 Annual License Renewal amp Upgrade each additional Annual License Renewal amp Upgrade each additional computer 22222 10 01 2012 PREMIUM SERVICE amp SUPPORT 450 Annual Premium Service amp Support see coverage sheet included Remote Access Support pe ADDITIONAL SERVICES 500 Training up to 5 hours 500 Data Load up to 5 hours may involve export import 25 Seminars 96 Hourly Consulting Rate Technical Assistance in other computer needs Accounting amp Municipal Consulting Emergency Secretary availability TF R R 806 0 UTILITY BILLING 2500 Accounting Water Sewer Refuse Utility Billing L oo _ FV all above software License Renewal amp LM MEE Annual License Renewal amp Upgrade 1st computer Z computer 300 Annual License Renewal amp Upgrade each additional Annual License Renewal amp Upgrade each additional computer 22220 Utility Billing Annual Service amp Support required Premium Service amp _ SERVICES a division of RT TECH LLC 10 01 2012 WHAT YOU GET WE WILL DO ALL OF THE FOLLOWING FOR YOU Some features of the Remote Access and Server Access require the Advanced Support coverage BEST CHOICE SOFTWARE Installed Setup
3. Configured to your computer Configure Printers install Fonts Configure software to computer settings Setup Username Password and File access authorization Setup Company Name Address and custom preferences Software License will be activated No need to enter lengthy license numbers O O C O C L REMOTE ACCESS SOFTWARE Dl Installed Setup Configured to your computer free u Setup for support training presentations demos file transfer audio amp video amp chat support free SERVER ACCESS Li Installed Setup Configured private network to our server free U Our Server is located at our office not out in the internet world for everyone to access free FORMS amp SUPPLIES U Assist in ordering your Payables and Payroll Checks and Envelopes free U Assist in W2 and 1099s Form ordering free BEST CHOICE DATA FILE BACKUP I Software will be provided and setup to backup all BEST CHOICE Data Files daily monthly and free annually free U Default data drives and backup drives will be configured DEMO COMPANY Ll A practice Demo Company will be installed free U The files can be used for training learning practicing etc free DATA PROVIDED The basic State Chart of Accounts will be loaded A General Fund AND a State Fund will be created Payroll Software is included with no limit on number of employees The Federal Withholding Tables will be loaded along with the Allowance Tables FICA Medicare
4. Software and other off the shelf software studies revealed that the time and labor to accomplish the same tasks required over 20 more time using the off the shelf software That equates to an additional 2000 for every 10 000 of wages per year UO n addition to the SOFTWARE COMPARISON CHART there are other things to consider Several Municipalities who have tried using off the shelf accounting software were very disappointed and had the following complaints 1 10 11 12 13 14 15 MUNICIPAL SOFTWARE APPLICATIONS Off the shelf software is written for small businesses and is not tailored to local government Applications like GASB multiple fund and checkbook accounting due from due to capabilities banking and other municipal applications such as residents permits vehicles roads utility billing scheduling amortization etc are not available with other packages SERVICE amp SUPPORT NOT included and not readily available TRAINING NOT included HELP amp ASSISTANCE Getting help with anything takes too much time Where to get help turn around time for answers and lack of expertise is poor NOT USER FRIENDLY Software was difficult to learn and understand HIGH LEARNING CURVE Since the user is pretty much on their own there tends to be a great deal of Frustration BACKUP and SECURITY minimal with unknown or unpredictable recovery procedures ERROR CORRECTION How to correct manual error
5. YES Training up to 5 hours Make Corrections without Journal Entries N o Data Load up to 5 hours Continue Bookkeeping at Yearend Seminars ms Export Files YES es Getting Started Help Export Reports to Screen Printer File YES Hourly Consulting Rate 6 Complete Cash Flow Control YES YES NO Technical Assistance in other computer needs 5 IBA CKUP amp SECURITY Accounting amp Municipal Consultin e I Emergency Secretary availability s Data File Backup YES YES PY Monthly Yearly Off Site Backup I Corrupt File Repair File Recovery procedures Disaster Recovery Services available JE do Application Password Access Settings YES N o SER VICES a division of RT TECH LLC Phone 724 481 1040 RA Micro Fax 724 481 1044 PRICES mis em IJ SOFTWARE 500 Municipal Accounting Software see following WHAT YOU GET sheet 250 each additional computer included Payroll included _ Other Municipal Application Software Purchasing Inventory Serial Tracking Vehicle Maintenance Road Maintenance Map Parcel Property Residents Permits Lien amp Municipal Letters etc included Installation Setup Configure included Getting Started Help Price configurations available based on your municipality needs
6. and State Tax rates and amounts will be loaded A standard No Lien Letter will be setup that can be customized to your specifications O O C O O L STARTUP U You will be given a color Adobe PDF User Manual that you can reference or print free Phone 724 481 1040 RA Micro Fax 724 481 1044 SERVICES a division of RT TECH LLC Phone 724 481 1040 RA Micro Fax 724 481 1044 10 01 2012 PREMIUM SERVICE amp SUPPORT PREMIUM SERVICE amp SUPPORT U Annual Premium Service amp Support x features only apply if an RT TECH customer LOCAL SUPPORT U Local Support means you will receive immediate and personal support from someone you know and can trust FORMS amp SUPPLIES DU We will advise where to obtain custom forms such as Checks Envelopes Labels W2s 1099s etc EXTENDED SUPPORT U Support for BEST CHOICE Sofware will be provided by phone internet and Remote Access U Support will be available 6 days a week from 8 00 AM to 7 00 PM U Support will be unlimited A given incident cannot exceed 15 minutes U We keep in touch with our customers by phone internet seminars on site visits and newsletters ERROR DETECTION U All computer users eventually get into trouble Payroll Reconciliation Bookkeeping Accounting etc Lu Regular consulting and system monitoring can help solve potential problems before they become serious U We can minimize down time and offer temporar
7. aking it easier to recognize or identify ORGANIZED SCREENS Screens are standardized well organized and not cluttered with toolbars task bars icons text buttons etc Prompts buttons and choices are easy to see and not scattered all over the screen This makes it easy to find what you are looking for SINGLE STEP TASKS Much of today s software incorporates too many options for doing the same thing and there are too many steps required to perform simple tasks Tasks are not streamlined and not consistent from one screen to the next With BEST CHOICE Software all screens are identical Data is entered once and no need to repeat the same steps in other applications PULL DOWN WINDOWS The problem with pull down windows is that tasks are buried under pull down windows which in turn open other pull down windows which open other pull down windows You have to search through all of these pull downs until you find what you are looking for Additionally the pull downs cover over the initial window that you are working on BEST CHOICE has completely eliminated this annoying feature MOUSE vs KEYBOARD Having to use the mouse to perform every step is a sever limitation when typing text and data entry yet all windows and software programs reguire that you use the mouse Having to stop typing and use the mouse to perform every task causes an excessive amount of wasted time BEST CHOICE Software can be completely run with or without having to use a
8. an be viewed or printed at your discretion DATA BACKUP amp RECOVERY Backup tools are in the standard Windows Explorer format There is no mystery on what and where data is backed up This makes it easy to have multiple backup sources and off site storage capabilities DATA OUTPUT The Foxpro 9 0 programming language is the latest in Microsoft application development The language is similar to other languages like web designing HTML Access Excel etc Therefore data is compatible with other software applications SUMMARY A well designed stable easy to use efficient product that addresses all of the users reguirements is what is needed RAMicro BEST CHOICE Software achieves this goal t addresses all of the above issues is the easiest fastest most efficient complete up to date and most cost effective municipal software available It is clearly the BEST CHOICE 10 01 2012 SERVICES a division of RT TECH LLC Phone 724 481 1040 RA Micro Fax 724 481 1044 THINGS TO CONSIDER UO Municipalities who are trying to use small business off the shelf software for their accounting needs are finding that the software falls short when trying to adapt it to local government requirements The goal was to reach the smaller municipalities who can t afford a more expensive system However there is a high price to pay by forcing the users to struggle on their own U COST EFFECTIVENESS In a comparison between RA Services
9. edger Payables Receivables YES YES Network Record amp File Lockout Payroll YES 350 yr Software Guarantees Payroll Sick Vacation Comp Time Tracking YES Known Software Language YES no GASB Compliant GASBCompliant YES oe O ZH SERVICE amp SUPPORT Direct Deposit Banking YES mM Roads Maintenance NO Local Support Vehicle Maintenance NO Recommended by Major Auditing Firms Map Parcel Property Owners NO Local User Groups Permits amp Property History YES NO Satisfied Local Users NO GIS Mapping Interface YES NO Software Recommendations accepted YES NO Office Equipment Serial Inventory YES NO Custom Programming available YES NO Inventory YES T Checks amp Forms Vendors recommended YES YES Appointment Scheduling YES NO Keep in Contact with Users YES NO Purchasing YES NO On Line Documentation Popup Calculator amp Calendar YES NO Software Revisions Documentation provided Loan Savings and Amortization YES NO o EU eel COST COMPARISON EN Project Tracking YES NO Annual License Renewal amp Upgrade Print Postnet Bar Codes YES NO Annual Premium Service 8 Support Conforms to Federal Post Office Standards YES N o Remote Access Support Unlimited Prior Year File Access
10. hey have seen SER VICES a division of RT TECH LLC FEATURES UNIQUE FEATURES EASY TO USE All programs follow the same basic 1 Screen format Records are easy to find and layouts are easy on the eyes due to full size screens brilliant colors descriptive messages and prompts UPDATES Software Updates and New Releases are included with the annual renewal ERROR DETECTION amp CORRECTION Software has extensive Error Detection and Correction capabilities without having to make adjustments or journal entries FILE BACKUP Data File Names and Locations are provided along with Utilities to Backup Restore and perform Maintenance DATA LOOKUP Records in other files can be guickly accessed without losing your place in the current file FINDING RECORDS Single Records or groups of records are easily found by selecting specific fields or ranges of fields to search on DATA DISPLAY Multiple records can be viewed on a screen allowing you to scroll back and forth through the records Reports can be viewed on the screen prior to printing REPORTS Reports can be viewed on the screen printed or exported to a file SPEED Software finds and processes records faster than other systems PASSWORD SECURITY All Applications have User Password protection with file lockout as well as read only restriction EXPORTING AIl Files can be exported to Excel GIS Mapping or text format PLATFORMS Runs
11. mouse This feature not only speeds up data entry but also means voice activated capabilities will be possible in the near future NO BLOATED SOFTWARE BEST CHOICE Software does NOT add unnecessary features applications registrations marketing solicitation spyware etc This makes the software easier to use more user friendly and use less computer resources NO SOFTWARE BUGS Competition forces vendors to rush production and get the product out We all Know what that means crashed systems lockups errors calls to support talking to inexperienced customer support waiting for fixes and updates and a very frustrated and angry end user BEST CHOICE Software has been around for 20 years It runs on all Windows versions any computer configuration and does not have compatibility issues or software bugs SOFTWARE COMPATIBILITY There is only one version of BEST CHOICE Software and it is compatible with a l versions of the Windows Operating System Additionally all customers use the same level of software meaning there are no compatibility problems with other versions or other customers As technology advances BEST CHOICE Software remains current and up to date with these advancements Everyone receives the same updates at the same time DOCUMENTATION Help screens are convenient but no substitute for hard copy manuals and notes The BEST CHOICE User Manual is in color and written in Adobe PDF format The complete or partial User Manual c
12. nk Accounts MUNICIPAL APPLICATIONS Ledger Payables Receivables Payroll GASB Inventory Purchasing Budgeting Lien Letters Vouchers Deposit Report Balance Sheet Income Statement Trial Balance Department amp Project Tracking Treasurers Reports Fund Totals Year end Auditors Report Annual Budge Report Check Printing Bank Reconciliation amp Verification Petty Cash Invoicing Receipts Statements Payments amp Deposit Verification Payroll W2s 1099s Tax Reports Vacation Entitlement Delinquency Report Late Charges amp Interest Calculations Invoice Generation Time Tracking Day Week Month Quarter Annual Reports Residents Name amp Addresses Map Parcels Permits Property History Bin Recycling Vehicle Maintenance Road Maintenance Water Sewer Refuse Utility Billing ppointment Scheduling Calendars Calculator Amortization Serial Tracking Labels Envelopes Flyers Forms Templates etc PRIOR YEARS DATA RETRIEVAL Data can be retrieved from Prior Years EAR END You can continue to process the new year without having to close the old year DEPARTMENTAL BREAKDOWN Funds can be kept separate Each Fund can be further broken down by Department STATE OFFICIALS amp AUDITORS Auditors and independent Accounting Firms recommend our software saying it is an excellent municipal accounting package State Officials who have seen our software say it is one of the best municipal accounting system t
13. on all Windows platforms in a stand alone or network environment NO RESTRICTIONS There are no limitations on file sizes number of files prior year access INTEGRATION Data Files and Applications are fully integrated with one another Data is entered once and passed to other Applications NETWORKING Includes both File and Record lockout capabilities Phone 724 481 1040 Fax 724 481 1044 SUPPORT LOCAL SUPPORT Support is local immediate and personal We are there when you need us ON LINE IMMEDIATE HELP The Remote Access System provides immediate On Line Support year round WE INSTALL SOFTWARE We download install setup and configure the software TRAINING We offer optional Hands On Training using your data files along with a demo practice system for your utilization BACKUP SECURITY BEST CHOICE Software and your data can be backed up at our facilities in case of disaster Files can be taken to any of the numerous surrounding local municipalities for immediate processing with no concern of lost down time DATA LOAD A basic State Ledger Chart of Accounts File is provided Optional Data Load services are available LOCAL USERS More local municipalities are using BEST CHOICE Software than any other system CUSTOMER CONTACT Customer Contact ensures a smooth running system and keeps the customer informed of latest trends and other customer requests SERVICES EXPERIENCE O
14. ote venose E 4 E Eo WRITTEN FOR LOCAL GOVT HFEATURES Fws Tw EN 20 years experience in Accounting amp Computer Technology YES NO Easy to Use same screen used in all applications YES NO 11 years experience in Municipal Government YES NO Software Setup Installation Configure included YES NO Fund Accounting System YES NO Routines to Detect amp Correct Mistakes YES NO Multiple Checkbooks amp Bank Accounts YES YES Use Mouse or Keyboard or Both YES NO Due To Due From Accounting availability YES NO Audio amp Visual Aid features YES NO State Use Report Provisions YES NO Al related Files are Integrated YES Treasurers amp Fund Totals Reports YES NO Data is only entered once YES NO Multiple pre designed Municipal Reports YES NO Find Records easily amp by Groups YES NO Lien Letters YES NO Popup into Other Files for Lookups YES NO Custom Municipal Form Letters YES NO Access Other Files amp return to original record YES NO Error Detection amp Correction YES NO Demo Practice Files provided YES NO State Auditors Preparation Analysis Reports YES NO Runs on all levels of Windows YES YES Municipal Budget Preparation Analysis Reports YES NO Bug Free Software no glitches YES NO State Chart of Accounts YES YES Network Ready YES YES L
15. s is difficult DATA VALIDITY CHECKING essential for Municipal Accounting yet is very weak CATASTROPHES When a catastrophe occurs there was no way to recover or continue daily processing SOFTWARE FEATURES cumbersome to use with limited options for data manipulation and entry DUPLICATION OF DATA ENTRY often required and may have to be entered into different applications or even different software packages DATA ENTRY All data must be entered from scratch This is very laborious costly and time consuming REPORTS There are no reports available specific to local government All Reports must be manually created HIDDEN COSTS Although the initial products appear cheap in price add on modules like Payroll Networking Training Data Load Support etc are Additional Charges that begin to add up and become quite expensive
16. t we are able to offer consulting in these areas at a competitive and reasonable rate USER GROUPS L1 Many of the surrounding local Municipalities are using the same BEST CHOICE Municipal Software Dl Users can share ideas experiences and expertise COMPUTER SERVICES xm RT TECH LLC is a computer service company that can address most of your computer services and needs m RT TECH LLC offers services to help keep your computer running smoothly and provide periodic maintenance service ADDITIONAL SERVICES tems NOT covered by the Service amp Support any services that do not pertain to BEST CHOICE Software trouble shooting hardware or other software products programming revisions that do not benefit existing customers consulting with auditors or accountants year end ledger adjustments excessive user data entry error detection and correction reconstructing crashed systems on site reguested services 10 01 2012 MUNICIPAL ACCOUNTING MUNICIPAL ACCOUNTING Self Balancing Municipal Fund Accounting follows proper State accounting and auditing procedures Optional Due To From Methods of Accounting available Provides Cash Flow Control has simple easy to follow audit trails and is a complete self balancing accounting system STATE GUIDELINES Follows the State Ledger Chart of Accounts and is GASB compliant FUND ACCOUNTING Can handle unlimited multiple Funds MULTIPLE BANK ACCOUNTS Handles multiple Checkbooks and Ba
17. ver 35 years of experience in Accounting Computers Management and Municipal Services There are no bugs or glitches in BEST CHOICE Software COMPLETE SERVICES Software Hardware Supplies Forms On Line Help Accounting Consulting File Conversions Repairs amp Maintenance Data Entry services are available GUARANTEE Our Software is guaranteed to perform as we demonstrated BEST VALUE RA SERVICES provides the Best Product and Support at the Least Cost Customer satisfaction and testimony verify our claims SER VICES a division of RT TECH LLC Phone 724 481 1040 RA Micro Fax 724 481 1044 10 01 2012 10 11 12 13 14 UNIQUE SOFTWARE DESIGN Here is a list of features that make BEST CHOICE Municipal Accounting Software so unique SCREEN SIZES Software automatically adjusts to your monitor screen size Windows are full screen displays and do not have to be manually resized The new HD wide screen monitors have several screen sizes and formats all of which are compatible with the software FONT SIZES Fonts are large than the standard making it easy to see text thus reducing eye strain headaches etc COLOR Today s technology emphasizes color Monitors are high definition and capable of displaying millions of colors yet most software still only display in the dull black and off white All BEST CHOICE screens are in color Prompts windows text etc are color coded m
18. y solutions during a crisis situation DISASTER RECOVERY L1 Assistance will be provided when possible in helping to restore lost or damaged BEST CHOICE Files xm Hardware and Software may be available at our Service Center for emergency use X Loan computers if available can be rented during an emergency xm We have extensive recovery and repair tools that can save you hundreds of dollars in repairs and down time and provide continued uninterrupted service U During emergency situations temporary Accounting services are available at a reasonable rate BEST CHOICE DATA FILE BACKUP I Software will be provided to backup all BEST CHOICE Data Files daily monthly and annually Ll Itis imperative that sufficient backup procedures be implemented OFF SITE BACKUP U Our Server is available for BEST CHOICE Data File off site Backup Backup Software will be provided HARDWARE amp SOFTWARE CONSULTING U We keep informed of the latest advancements in computer technology and Municipal Government and can advise on hardware software and operating system trends U We will advise you on which version of the Windows Operating System is the best to use U Hardware amp Software current configurations prices quotes and upgrade recommendations are available to assist you CONSULTING U The State advises using the modified accrual method of accounting Lu With our background and expertise in Computer Technology Accounting and Municipal Governmen
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