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Chapter 2: WEB Configuration

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1. 76 Chapter 3 Net P 77 COSTI GOD uaa aria seein rase eacs aendnalgnens Ansel ENKE ENEE EENE EENE ENANA made caadnsteacaanacnans 77 Type of Comm icati n uci teesestras iustis rex Aunt ANEAN EETA da ener EEEE 77 Cable Modem CM Section nn 78 Networking SBOCHOIL eu ouecadue res E et eiswe rte Rut tete sd usa Rede dxiodud ka det Dax ias Vera EE cf NOM de teu do pax as 78 Three Networking Modes ccimcrekawccshushasent uror name on cess pata Au Pak Nue PER DN Rr Mad M etupx RD CDM RU RN D EU ME 79 Cable Modem CM MOde iia s eias ntes deve epe xa does die bye ade em m Ea RU cin ecu e awe a na 79 3 Illustrations contained in this document are for representation only mI EN uM aay Tay 8008 00s Table of Contents Residential Gateway RG Mode sensui aeniea eam ve katie v e REN RA En ER RE da Ra E tevin RR WEAR E E xr twi E e 81 Chapter4 Additional Informati n sics ipee sk bia Boni bxFr nk Tu tiv sagen NEE EE XR brine ties MIS AME APO MEE A 83 Frequently Asked Questions 2 95 20 te ERE der ERA oce DEVO EIE AE IRIURE IC EAR MIA MM RR EDU Gates PIN MED PEAK RAE 83 General Troubleshooting sessies starn asane Eo Ee R EAR ERE AEEA FUR KM E AEEA ESAN 85 Service DEOTUOL IO iip nae es Esa Gata Ra pae Aaaa RI MURRNARR E E MUR PMME 86 GILT RC 87 4 Illustrations contained in this document are for representation only AE eae Aa 0 000 Chapter 1 Connections and Set
2. Administration THOMSON Gateway VoIP Sec J Firewall ae Time of Day Access Filter This page allows configuration of web access filters to block all internet traffic to and i from specific network devices based on time of day settings b Filter fo sf fo sf o fe Aad No filters entered Enabled Remove iL Days to Block F Everyday Sunday M Monday F Tuesday ot F Wednesday Thursday Friday Saturday Time to Block F All day Start 12 hour 00 min AM End 2 hour foo min am Apply Thomson 2007 zj Fig 31 Gateway Firewall TOD Filtering 50 Illustrations contained in this document are for representation only seo a OGNENDA KEEN 00 00s Chapter 2 WEB Configuration 3 Local Log and Remote Log The gateway builds a log of firewall blocking actions that the firewall has taken Using the Local Log page lets you specify an email address to which you want the gateway to email this log You must also tell the gateway your outgoing i e SMTP email server s name so it can direct the email to it Enable Email Alerts has the gateway forward email notices when Firewall protection events occur Click E mail Log to immediately send the email log Click Clear Log to clear the table of entries for a fresh start The log of these events is also visible on the screen For each blocking event type that has taken place since the table was last cleared the table shows Description Count
3. Add button then WPS Setup AP page will appear as shown in Fig 38 WPS Setup AP Your AP is now waiting for the STA to connect PUSH Fig 43 WPS Setup AP PUSH And WPS Configure Status will be In progress after establishing the connection the WPS Configure Status will be Success as shown below After successful connection the client will get IP address from AP and then internet will be accessible WPS Setup AP SUCCESSFUL AP Configuration is complete Click Continue to return to the previous page Fig 44 WPS Setup AP successful PUSH 62 Illustrations contained in this document are for representation only iw Eh aia Tay 0000s Chapter 2 WEB Configuration If you select WPS Method to PIN then it will ask for PIN while configuring the WiFi AP by showing a text box so you need to enter PIN to establish the connection You can get the PIN from your connected Wi Fi client WPS Add Client Add a client C Push Button PIN Add PIN Fig 45 WPS PIN PIN Use this option to set the PIN enter 4 8 digits PIN of the device you wish to configure After entering the pin click Add button then the WPS Setup AP page will appear as shown in Fig 41 WPS Setup AP Your AP is now waiting for the STA to connect Abort Entered PIN 54461147 Fig 46 WPS Setup AP PIN And WPS Configure Status will be In progress after establishing the connection the WPS Configure Status will b
4. Chapter 2 WEB Configuration 5 Forwarding For LAN WAN communications the gateway normally only allows you to originate an IP connection with a PC on the WAN it will ignore attempts of the WAN PC to originate a connection onto your PC This protects you from malicious attacks from outsiders However sometimes you may wish for anyone outside to be able to originate a connection to a particular PC on your LAN if the destination port application matches one you specify This page allows you to specify up to 10 such rules For example to specify that outsiders should have access to an FTP server you have running at 192 168 0 5 create a rule with that address and Start Port 20 and End Port 221 FTP port ranges and Protocol TCP FTP runs over TCP and the other transport protocol UDP and click Apply This will cause inbound packets that match to be forwarded to that PC rather than blocked As these connections are not tracked no entry is made for them in the Connection Table The same IP address can be entered multiple times with different ports Administration THOMSON isis Gateway VoIP mU 3 5 Advanced p z Forwarding This allows for incoming requests on specific port numbers to reach web servers FTP servers mail it d servers etc so they can be accessible from the public internet A table of commonly used port numbers is also provided Port Forwarding Local IP Adr Start PortEnd PortProtocol Enabled 12468
5. button The modem will start scanning the cable 1 i network beginning with the values supplied here Initial DS Frequency 552000000 Upstream Channel ID 0 Apply and Reboot Initial Scan Thomson 2007 Fig 13 Gateway Status Initial Scan 31 Illustrations contained in this document are for representation only mE EPA eo a lt a Chapter 2 WEB Configuration 7 Backup Restore Backup Restore Settings This page allows you to save your current settings locally on your PC or restore settings previously saved The default file name is GatewaySettings bin THOMSON ages amp beyond _ Gateway VoIP sene Network Advanced Firewall Parental Control Wireless Status Backup Restore Settings This page allows you to save your current settings locally on your PC or restored i settings previously saved Backup Backop Connection Password Restore Settings FdSSWOIC I Bessa J Restor Diagnostics Event Log Initial Scan Backup Restore Thomson 2007 Fig 14 Gateway NStatusBackup Restore 32 Illustrations contained in this document are for representation only mE EPA eo a lt a Chapter 2 WEB Configuration Gateway Network Web Page Group 1 LAN You can activate the DHCP server function for the LAN on this page With this activated function e your cable company s DHCP server provides one IP address for your gateway e and your gateway s DHC
6. TWG870 Wireless Voice Gateway User manual THOMSON CAUTION Disconnect power before servicing This device is intended for indoor operation only Telephone jacks Line 1 and Line 2 must not be connected to outside wiring CAUTION To ensure reliable operation and to prevent overheating provide adequate ventilation for this modem and keep it away from heat sources Do not locate near heat registers or other heat producing equipment Provide for free air flow around the Wireless Voice Gateway and its power supply RoHS This symbol means that your inoperative electronic appliance must be collected separately and not mixed with the household waste The European Union has implemented a specific collection and recycling system for which producers are responsible This appliance has been designed and manufactured with high quality materials and components that can be recycled and reused Electrical and electronic appliances are liable to contain parts that are necessary in order for the system to work properly but which can become a health and environmental hazard if they are not handled or disposed of in the proper way Consequently please do not throw out your inoperative appliance with the household waste If you are the owner of the appliance you must deposit it at the appropriate local collection point or leave it with the vendor when buying a new appliance If you are a professional user
7. Last Occurrence Target and Source THOMSON Gateway VoIP Firewall Firewall x A Local Log This page allows configuration of Firewall event log reporting via email alerts and a local view of the attacks on the system Contact Email Address SMTP Server Name E mail Alerts I Enable Local Log Apply Description Count Last Occurence Target Source E mail Log Clear Log Thomson 2007 zi Fig 32 Gateway Firewall Local Log The Remote Log page allows you to specify the IP address where a SysLog serveris located on the LAN Side and select different types of firewall events that may occur Then each time such an event occurs notification is automatically sent to this log server THOMSON Gateway VoIP Firewall 3 Firewall Us i Remote Log This page allows optional configuration of events to be sent to a local SysLog server Send selected events F Permitted Connections F Blocked Connections F Known Internet Attacks F Product Configuration Events to SysLog server at 192 168 0 0 Apply Remote Log Thomson 2007 zi Fig 33 Gateway Firewall Remote Log 51 Illustrations contained in this document are for representation only ay WM sy Uy 00 008 Chapter 2 WEB Configuration Gateway Parental Control Web Page Group 1 Basic This page allows you to enable disable and configure a variety of firewall features associated with web browsing which us
8. US Lights Flash sequentially from FLASH FLASH FLASH FLASH X X X X X X X X the left to right Minimum duration 3 seconds ON ON ON ON FLASH MTA DHCP MTA ON ON ON ON FLASH MTA SNMP TFTP initialization ON ON ON ON FLASH FLASH RSIP ON X X X ON ON ON ON X X X X Ethernet Link FLASH FLASH FLASH FLASH TX RX Ethernet Traffic CPE ON X X X X X X X ON X X X USB Link Operation FLASH TX RX USB Traffic ON X X X X X X X X ON X X Wireless Link FLASH TX RX Wireless Traffic ON ON ON Both Lines On Hook MTA ON FLASH ON Tell Off hook Tel2 On hook CM Normal Operation Operation ON ON FLASH Tell On hook Tel2 Off hook ON FLASH FLASH Both Lines Off Hook mI CENE uM awa ay OC Chapter 1 Connections and Setup SW Download Operation 12 Illustrations contained in this document are for representation only AE eae Aa 0 000 Chapter 1 Connections and Setup rear Panel A TELI amp TEL2 B ETHERNET 1 23 4 C USB Host D Reset E CABLE F 12VDC G Power switch 2x Telephony RJ 11 connectors 4x Ethernet 10 100 1000 Mbps RJ 45 connectors 1x USB 2 0 Connector 1x Reset or reset to factory default this Wireless Voice Gateway 1x F Connector for the coax cable 1x Power connector to connect the AC power supply Ix switch to power on off this Wireless Voice Gateway I WPS amp WiFi on off button 1x button with two features to activate disable the WiFi to execute a WPS association 13 Illu
9. 0 0 MHz 5 0 dBmV 0 Ksym sec QPSK 2 0 0 MHz 0 0 dBmV 0 Ksym sec QPSK 3 0 0 MHz 0 0 dBmV 0 Ksym sec QPSK 4 0 0MHz 0 0 dBmV 0 Ksym sec QPSK Status System uptime 0 days 06h 47m 16s Computers detected 0 CM Status Not synchronized WAN Isolation OFF Time and Date Interface Parameters Interface Name LAN K Provisioned Enabled State Up Speed 0Mbps MAC address 00 10 95 de ad 02 Fig 53 VoIP Basic Basic LAN 72 Illustrations contained in this document are for representation only Administration THOMSON Chapter 2 WEB Configuration 2 Hardware Info The hardware Info is displayed on this page Please define a username and password for administration Administration THOMSON Click here to change the settings images amp beyond _ Gateway VoIP Basic Basic Status va Hardware Info E teen Weld System ics HW Revision 1 0 VENDOR Thomson Hardware info BOOT Revision 2 3 0 SW Revision STB2 01 12 T2 MODEL TWG870U Software Version STB2 01 12 T2 Serial Number 54321740512349 tate MTA Hardware Information Mta Serial Number 54321 740512349 Software Build and Revisions Firmware Name TWG870 B2 01 12 T2 100324 F 1C1 bin Firmware Build Time 15 32 55 Wed Mar 24 2010 Thomson 2007 Fig 54 VoIP Basic Hardware Info 73 Illustrations contained in this document are for representation only THOMSON Chapter 2 WEB Configuration 3 Event Log T
10. Cable TV Wire to the Wireless Voice Gateway xixecxessenmitan kun bx RR RRRSARNRERRRRUEEARERENRESEKANE 17 Important Connection In oratione xui sos buentixdp c xu xev as xtA RN DANIA RR EMUPEMR KP FKKANENNM NEED UMEN ENEEE 18 Bihermet Connection toa CODIBUUBE 11154 xg ree La gidadkeec Pessac EEE ENON DENIS APP ME SAAE 19 Connecting More Than A Computer to the Wireless Voice Gateway c eee meme 20 Tel pho e or Edxats ODsgctldliouecnesaesu ria haria Ri un aaa Es NE a VAENE Eaa MTM RR ue dan S dung diuaN ha CES E aH 21 Chapter 2 WEB Config rati n ds sancestccscyacectiansceane trai a xpSkskaescu Sida aceenastuns uM da ane NE MEE LAN EDAM FRA SER NE 22 Accessin the Web ConltEUFAUDT asics conse se pint nnde bae hd ecS au sodali ua SAAE MUN FEMA DG E LFU MME EE UE NE ERE 22 O tline of Curr A 23 Warning message to change the password isse coxk ine ser ERR cet E DURO PIE ERN ES ERR Kar RZN ERU uM PuN ERAN CHAIR ERE 24 Gateway Status Web Page OPOUD sex exea piunt ieii seite BRUbxextPuuE RERO US Nn EE E RE RK RU OR RN EUREN EE SR MEN 25 1 Illustrations contained in this document are for representation only iw uM aay Tay 800000 Table of Contents In P 25 PHA n s M O 26 9 PassWord 27 REDI 4 ack wastes chacmanaaaacacben 29 M
11. Enable Start PortEnd PortStart Port End Port o 0 o 0 rcg 7 b p b b mir p p o 0 rce r o 0 o 0 TcP sg r o 0 o 0 TcP 7 Port Triggers tf p p esr p p b p TcP s 7 o 0 o 0 TcP r o D o 0 Te g r7 o 0 o 0 ce v 7 Aey 6 Thomson 2007 zl Fig 27 Gateway Advanced Port Triggers Port Triggering works as follows Imagine you want to play a particular game with PCs somewhere on the Internet You make one time effort to set up a Port Trigger for that game by entering into Trigger Range the range of destination ports your game will be sending to and entering into Target Range the range of destination ports the other player on the WAN side will be sending to ports your PC s game receives on Application programs like games publish this information in user manuals Later each time you play the game the gateway automatically creates the forwarding rule necessary This rule is valid until 10 minutes after it sees game activity stop After 10 minutes the rule becomes inactive until the next matched outgoing traffic arrives For example suppose you specify Trigger Range from 6660 to 6670 and Target Range from 113 to 113 An outbound packet arrives at the gateway with your game playing PC source IP address 192 168 0 10 destination port 666 over TCP IP This destination port is within the Trigger destined for port 113 to your game playing PC at 192 168 0 10 You can specify up to 10 port ranges on which
12. Thomson 2007 a Fig 23 Gateway Advanced IP Filtering 42 Illustrations contained in this document are for representation only mE EPA eo a lt a Chapter 2 WEB Configuration 3 MAC Filtering This page enables you to enter the MAC address of specific PCs on your LAN that you do not wish to have outbound access to the WAN As with IP filtering these PCs can still communicate with each other through the gateway but packets they send to WAN addresses are blocked THOMSON im amp beyor rages amp beyond 7 y Gateway VoIP Advanced F E J Advanced z MAC Filtering This page allows configuration of MAC Address filters in order to block internet traffic to specific network devices on the LAN oti MAC Address Filters e MAC 01 00 00 00 00 00 oo MAC 02 00 00 o0 00 00 foo d ang MAC O3 00 00 00 00 o0 foo MAC 04 00 00 00 00 00 oo MAC 05 00 00 00 00 o0 00 MAC D6 o0 00 00 00 00 foo MAC Filtering LI MAC 07 00 00 00 00 00 00 MAC ogfoo foo 00 foo foo foo Port Filtering MAC O9 00 00 00 00 00 o0 MAC 10 00 00 00 00 00 oo MAC 11 00 00 00 00 00 00 MAC 12 00 00 00 00 foo foo Forwarding MAC 13 o0 00 00 00 00 00 MAC 14 00 00 00 00 00 oo e MAC 15 00 00 00 00 00 oo MAC 18 00 00 00 00 00 oo Port Trigg MAC 17 00 0
13. and connect to other devices as needed UPnP devices can automatically 40 Illustrations contained in this document are for representation only IU EE WM ty Uy 0000 Chapter 2 WEB Configuration discover the services from other registered UPnP devices on the network e NatSipAlg Enable the gateway implements SIP ALG Application level gateway It is enabled by default and help in solving NAT related problems in client LAN side 41 Illustrations contained in this document are for representation only EE EPA eo aa lt r Chapter 2 WEB Configuration 2 IP Filtering This page enables you to enter the IP address ranges of PCs on your LAN that you don t want to have outbound access to the WAN These PCs can still communicate with each other on your LAN but packets they send to WAN addresses are blocked by the gateway Administration THOMSON Gateway VoIP Advanced E J Advanced A IP Filtering This page allows the configuration of IP Address filters in order to block internet traffic to specific i network devices on the LAN IP Filtering Start Address End Address Enabled IP Filtering 192 168 0 0 192 168 0 0 T ilteri 192 168 0 0 192 168 0 0 r 192 168 0 0 192 168 0 0 r Filterinc 192 168 0 0 192 168 0 0 192 168 0 0 192 168 0 0 7 192 168 0 0 192 168 0 0 Trigger 192 168 0 0 192 168 0 0 192 168 0 0 192 168 0 D r 192 168 0 0 192 168 0 D r LE t 192 168 0 0 192 168 0 0 r Apply
14. b Connected to a wall mounted cable outlet Coming out from under a baseboard heater or other location See Figure 1 for the wiring example Notes For optimum performance be sure to connect your Wireless Voice Gateway to the first point the cable enters your home The splitter must be rated for at least 1GHz TV converter TV converter Cable drop Grounding wire 2 way splitter one leg New cable wire Sows direct to modem other leg to IN on next splitter B Splitters Grounding rod Fig 1 Basic Home Wiring 17 Illustrations contained in this document are for representation only iw uM aay Tay 800000 Chapter 1 Connections and Setup Important Connection Information The Wireless Voice Gateway supports Ethernet connections simultaneously Below are important points to remember before you connect the Wireless Voice Gateway E For Ethernet connections go to page 18 E For telephone and fax connections go to page 20 18 Illustrations contained in this document are for representation only i uM aya Chapter 1 Connections and Setup Ethernet Connection to a Computer Make the connection to the modem in the following sequence 1 Connect one end of the coaxial cable to the cable connection on the wall and the other end to the CABLE jack on the Wireless Voice Gateway 2 Connect the plug from the AC power supply into the POWER AC ADAPTER jack on the Wirel
15. computers on your LAN enter their MAC addresses in the Trusted Computers area of this page Administration Gateway VoIP Firewall Firewall Web Content Filter This page allows certain VVeb oriented cookies java scripts and pop up windows to be blocked by the firewall A list of trusted computers can also be defined that are not subject to any filters configured Specific Firewall features can also be enabled It is highly recommended that the Firewall is left enabled at all times for protection against Denial of Service attacks Go to the Parental Control page to block internet access to specific sites Web Filter Web Features Filter Proxy I Enable Filter Cookies l Enable Filter Java Applets l Enable Filter ActiveX l Enable Filter Popup Windows l Enable Block Fragmented IP Packets Enable Port Scan Detection C Enable IP Flood Detection M Enable Firewall Protection M Enable Apply Trusted Computers o o o o foo oo Add No Trusted Computers Remove Fig 30 Gateway Firewall Web Filter 49 Illustrations contained in this document are for representation only EU EE WM aia Ty 0000s Chapter 2 WEB Configuration 2 TOD Filtering Use this page to set rules that will block specific LAN side PCs from accessing the Internet but only at specific days and times Specify a PC by its hardware MAC address and then use the tools to specify blocking time Finally click the Apply button to save your settings
16. db M HM 30 OAM GL SAW Pe 31 EIDEM M 32 Gateway Network Web PAge OUOUDuoiudepeuxa seacekecencanianitend ia KENEAN aE Twi a A a 33 PEAN aeia a e Ea A art MA Ehe E a E wilson a S 33 2 WAN M 34 cds M AEE EE AAN AEA AON EE AN OA UAN EEA EAA EEO 35 4 DDNS Dynamic DNS Ser VIGB codi mu nuns un uad cancddeandsaitaseacadean PESA Na TaN XRSKAS AUR EMEN EKINT OEN 36 3 Tie SOE Y Ol MT ree 37 Murus sranna e AE ER EEE anie anias ETRE ETN 38 KM Portbase Pass ROUGN sccsosecssstderiscctens ccevssadanssanecsisercsebscaiedevsehianatcanseiisusaneweniennhsitneasenesiae sess 39 Gateway Advanced Web Page COP unu eso su sieptianaeasntsascibitansign DXA REB etades ETEEN A EEA ERECAN 40 IMG M I 40 PEU IDA 42 RSS iEMui ur M 43 3 Port Filtern rose to pcan same Aare AEEA exEa rusa E Nne a E Mud UU acne SL eanacha es 44 SNMIZR IDIOT T m m D DOT TUE 45 Oy Port TS SETS T T M 46 Te DMZ TOBE T Hr 47 8 RIP Routing Information Protocol Setipscsciseeeeketzeosexin ne PEE kupsExKEENEF ES UR UPNAERERGTENDAMEE EN PERI NEE RUE ANEA 48 Gateway Firewall Web Page Croup voci iaeunt piii sei RORCERUbxa
17. define a username and password for administration Administration THOMSON Click here to change the settings images amp beyond Gateway VoIP D i Wireless Y Wireless ij 802 11 Access Control This page allows the configuration of the Access Control to the AP as well as status on the i connected clients Administration jv Alloy W 7 ver W Web Page Access Allow Allow or Deny Access to Administration Web Page from PC connected over Wifi ast Netwc MAC Restrict Mode Disabled v MAC Addresses Access Control z Connected Clents MAS E SS E a IRENIENNIUI Thomson 2007 r 5 No wireless clients are connected Fig 49 Gateway Wireless Access Control Administration Web Page Access Select Allow to permit access to Administration Web Page from PC connected over Wifi or choose Deny to prevent the clients connected over Wifi from access to Administration Web Page MAC Restrict Mode Click Disabled to welcome all of the clients on the network select Allow to permit only the clients on the list to access the cable modem or choose Deny to prevent the clients on the list to access this device MAC Address Your Gateway identifies wireless PCs by their WiFi MAC Address This address consists of a string of 6 pairs of numbers 0 9 and letters A F such as 00 90 4B FO FF 50 It is usually printed on the WiFi card of the device e g the PCMCIA card in a laptop Enter the MAC addresses of the connected c
18. fond d Gateway VoIP gic News Advereed Firewall P emtonkel Wirdes 3 Status Password This page allows configuration of administration access privileges and the ability to restore factory VAI defaults to the system Software r User Name ani Connection Password pesse Re Enter Password seess Password Restore Factory Defaults O Yes 8 No Diagnostics em Event Log Initial Scan Backup Restore Thomson 2007 Fig 10 Gateway WNStatus Password To change the password type the password and re enter it again If the password is accepted you are required to re log on the web pages Connect to 192 168 0 1 2 xi A The server 192 168 0 1 at Thomson requires a username and password Warning This server is requesting that your username and password be sent in an insecure manner basic authentication without a secure connection User name v Password Remember my password If the password is no accepted an error message is displayed Error converting one or more entries Password confirmation failure TRY AGAIN Click on try again 28 Illustrations contained in this document are for representation only iw oy Ty 000 Chapter 2 WEB Configuration 4 Diagnostics This page offers basic diagnostic tools for you to utilize when connectivity problems occur When you ping an Internet device you send a packet to its TCP IP stack and it sends one back to yours To us
19. identify a BSS The measure unit is time units TU of 1024 microseconds Value range 1 65535 DTIM Interval The value you set here is used to inform mobile stations when multicast frames that have been buffered at the Wireless Voice Gateway will be delivered and how often that delivery occurs Value range 1 255 Fragmentation Threshold Set the number of the fragmenting frames to make the data to be delivered without errors induced by the interference Frames longer than the value you set here are fragmented before the initial transmission into fragments no longer than the value of the threshold Value range 256 2346 RTS Threshold 68 Illustrations contained in this document are for representation only IU EE WM ty Uy 0000 Chapter 2 WEB Configuration Set the value for sending a request to the destination All the frames of a length greater than the threshold that you set here will be sent with the four way frame exchange And a length less than or equal to the value that you set will not be proceeded by RTS Value range 0 2347 54g Network Mode There are three modes for you to choose please check the specification of your wireless card and choose a proper setting 54g Protection Select Auto to turn on the 54g protection select Off to turn down the protection e Xpress Technology When Xpress is turned on aggregate throughput the sum of the individual throughput speeds of eac
20. j Timezone Offset Hours o _ Minutes 0 wj Apply Fig 19 Gateway Network Time 37 THOMSON Chapter 2 WEB Configuration 6 FTP Diagnostics You can test throughput performance via FTP in this page Choose the FTP Server to get a file during Downloading or Uploading system will calculate Payload Data Bytes Total Packet Bytes and Elapsed Time to gain Payload Throughput and Packet Throughput Please define a username and password for administration Ad ENS ministration THOMSON Click here to change the settings images amp beyond diii Gateway VoIP Status Network i 9 Network iv i FTP Diagnostics FTP Server IP Address 10 10 128 176 Filename README TXT Username Computers Password ho Direction 9 Download Upload z Transfer Thomson 2007 Fig 20 1 Gateway Network FTP Diagnostics Please define a username and password for administration d s Administration THOMSON Click here to change the settings images amp beyond _ 9 Gateway VoIP status Network Adv ire tal C 9 Network it FTP Diagnostics FTP Server IP Address 10 10 128 176 Filename 98092901 tif Username askey Password eT Direction Download Upload Transfer FTP Diagnostics ae FTP Download Payload Data Bytes 4722484 bytes Total Packet Bytes 4901736 bytes Elapsed Time 1 000213 Secs Payload Throughput 37 771824 Mbps Packet Throughput 39 205536 Mbps Thomson 2007 Fig 20 2 Ga
21. m Gateway Vol Status Network Advanced Firewall Parental Control Wireless v Wireless it 802 11 Guest Network This page allows configuration of a guest network ig Radio Guest Network Thom G2631020 02 26 24 1c 98 6f vl Guest WiFi Security Settings Guest LAN Settings Primary Network Guest Network Enabled v DHCP Server Disabled f Guest Network Guest Network Name SSID Uam 620340 IP Address 192 168 1 1 Closed Network Open v Subnet Mask 255 255 255 0 Access Control WPA Disabled Lease Pool Start 192 168 1 10 Advanced WPA PSK Enabled v Lease Pool End 192 168 1 99 WPA2 Disabled vj Lease Time 86400 ridgin eae a TES ging WPA2 PSK Disabled WMM WPAWPA2 Encryption AES a Restore Guest Network Defaults WPA Pre Shared Key 9909000000009 C Show Key RADIUS Server 0 0 0 RADIUS Port 812 Thomson 2007 RADIUS Key Group Key Rotation Interval o WPA WPA2 Re auth Interval 55 WEP Encryption Disabl Shared Key Authentication Opt one 802 1x Authentication Disabled NetwokKeyi Network Key 2 rmm NetwokKey3 Network Key 4 aa Current Network Key PassPhrase A Fig 48 Gateway Wireless Guest Network 66 Illustrations contained in this document are for representation only wh aia Ty 80000 Chapter 2 WEB Configuration 4 Access Control This page allows you to make access control to the AP or connected clients by offering the MAC Addresses of the clients Please
22. please follow your supplier s instructions If the appliance is rented to you or left in your care please contact your service provider Help us to protect the environment in which we live Illustrations contained in this document are for representation only NE NEL WM ot Te 008000 NORTH AMERICAN CABLE INSTALLER This reminder is provided to call your attention to Article 820 40 of the National Electrical Code Section 54 of the Canadian Electrical Code Part 1 which provides guidelines for proper grounding and in particular specifies that the cable ground shall be connected to the grounding system of the building as Close to the point of cable entry as practical Euro PacketCable and Euro DOCSIS compliant This product was designed according to Euro PacketCable Specifications Euro DOCSIS Specifications and Data over Cable Service Interface Specifications Operating Information Operating Temperature 0 40 C 32 104 F Storage Temperature 30 to 65 C 22 149 F If you purchased this product at a retail outlet please read the following Product Information Keep your sales receipt to obtain warranty parts and service and for proof of purchase Attach it here and record the serial and model numbers in case you need them The numbers are located on the back of the product Model No Serial No Purchase Date Dealer Address Phone iv Illustrations contained in this document are for rep
23. secure and reliable wireless communications for even the most demanding tech savvy user The Wireless Voice Gateway offers a choice of 802 1x WPA and WPA PSK authentication of your PCs to the gateway 64 and 128 bit WEP encryption of communication between the gateway and your PCs to guaranty security and an Access Control List function that enables you to restrict wireless access to only your specific PCs Performance Because your wireless communication travels through the air the factory default wireless channel setting may not provide optimum performance in your home if you or your neighbors have other interfering 2 4GHz devices such as cordless phones If your wireless PC is experiencing very sluggish or dramatically slower communication compared with the speed you achieve on your PC that is wired to the gateway try changing the channel number See the 802 11b g Basic Web Page discussion below for details Authentication Authentication enables you to restrict your gateway from communicating with any remote wireless PCs that aren t yours The following minimum authentication related changes to factory defaults are recommended See the 802 11b g Basic and Access Control Web Page discussions below for details Network Name SSID Set a unique name you choose Network Type Set to Open Access Control List Enter your wireless PCs MAC addresses Security Security secures or scrambles messages traveling through the air between
24. the right type of Ethernet cable The modem won t register a cable connection Ifthe modem is in Initialization Mode the INTERNET light will be flashing Call your Cable Company if it has not completed this 5 step process within 30 minutes and note which step it is getting stuck on The modem should work with a standard RG 6 coaxial cable but if you re using a cable other than the one your Cable Company recommends or if the terminal connections are loose it may not work Check with your Cable Company to determine whether you re using the correct cable If you subscribe to video service over cable the cable signal may not be reaching the modem Confirm that good quality cable television pictures are available to the coaxial connector you are using by connecting a television to it If your cable outlet is dead call your Cable Company Verify that the Cable Modem service is Euro DOCSIS compliant and Euro PacketCable compliant by calling your cable provider I don t hear a dial tone when I use a telephone Telephone service is not activated If the rightmost light on the Wireless Voice Gateway stays on while others flash check with your TSP or cable company Ifthe Wireless Voice Gateway is connected to existing house telephone wiring make sure that 85 Illustrations contained in this document are for representation only iw uM aay Tay 800000 Chapter 4 Additional Information another telephone ser
25. 0 pP Emar 424690 0 0 Benz r 12 4680 0 Bom s r 12 680 pP mar Forwarding 192 168 0 0 D Emz r 192 146800 pP Bot z r 192 168 0 0 o o Both y 192 16800 0 0 Bot s 124680 Bms r 124680 0 Bw s r Ponty Thomson 2007 E Fig 26 Gateway Advanced Forwarding 45 Illustrations contained in this document are for representation only wT NECS 4A BB Chapter 2 WEB Configuration 6 Port Triggers Some Internet activities such as interactive gaming require that a PC on the WAN side of your gateway be able to originate connections during the game with your game playing PC on the LAN side You could use the Advanced Forwarding web page to construct a forwarding rule during the game and then remove it afterwards to restore full protection to your LAN PC to facilitate this Port triggering is an elegant mechanism that does this work for you each time you play the game Administration Gateway VoIP Advanced Advanced 2 Port Triggers This page allows configuration of dynamic triggers to specific devices on the LAN This allows for it special applications that require specific port numbers with bi directional traffic to function properly Applications such as video conferencing voice gaming and some messenging program features may require these special settings Port Triggering Trigger Range Target Range Protocol
26. 0 00 00 00 oo MAC 18 00 00 00 00 00 oo DMZ Host MAC 19 00 00 foo 00 o0 oo MAC 20 00 00 o0 00 00 oo Apply RIP Seti Thomson 2007 zi Fig 24 Gateway Advanced MAC Filtering 43 Illustrations contained in this document are for representation only EE EPA eo aa lt r Chapter 2 WEB Configuration 4 Port Filtering This page allows you to enter ranges of destination ports applications that you don t want your LAN PCs to send packets to Any packets your LAN PCs send to these destination ports will be blocked For example you could block access to worldwide web browsing http port 80 but still allow email service SMTP port 25 and POP 3 port 110 To enable port filtering set Start Port and End Port for each range and click Apply To block only one port set both Start and End ports with the same value Administration Gateway VoIP Advanced Advanced Port Filtering This page allows configuration of port filters in order to block specific internet services to all devices on the LAN Port Filtering Start PortEnd PortProtocol Enabled fess Bon s r sss Bon s r sss 8o s r fee feon E r ess Bon s r i 2 Port Filtering 65535 Both s fess35 Both s e5535 Both s 65535 Bot s Apply DEED EN Fig 25 Gateway Advanced Port Filtering 44 Illustrations contained in this document are for representation only iw Eh aia Tay 0000s
27. 25 sec ON 0 25 second From power ON to system Boot up ON FLASH FLASH FLASH X X X X X X X X initialization complete Operation ON ON ON Following system initialization ON X X X X X X X X complete to before 1 second DS scanning During DS scanning and acquiring ON FLASH X X X X X X X X SYNC From SYNC completed receiving ON ON FLASH X X X X X X X X UCD to ranging completed DOCSIS Start up Operation ON ON ON FLASH X X X X X X X X ON ON ON ON X X X X X X X X Operational NACOZON ON FLASH FLASH X X X X X X X X Operational NACO OFF 10 Illustrations contained in this document are for representation only iT WM aii Tay 800 00 Chapter 1 Connections and Setup Illustrations contained in this document are for representation only 11 Internet Ethernet Power USB Wireless Tel 1 Tel 2 Description DS US Online 1 2 3 4 Wait registration with all DS and all FLASH FLASH FLASH FLASH X x x x x x x x usb ees the right to left Minimum duration 3 seconds From 1 to 4 DS from 1 to 4 LEDs are ON X X X X X X X X X X X X From 5 to 8 DS From 1 to 4 LEDs are flashing Channel Duration 3 seconds Bonding From 1 to 2 US from 2 to 3 LEDs Operation are ON X x x x x x x x x x from 3 to 4 US from 2 to 3LEDs are flashing Duration 3 seconds Wait registration with all DS and all
28. 7 Fig 8 Gateway Status S oftware 25 Illustrations contained in this document are for representation only iw oy Ty 000 Chapter 2 WEB Configuration 2 Connection This page reports current connection status containing connection procedures downstream and upstream status CM online information and so on The information can be useful to your cable company s support technician if you re having problems Please define a username and password for administration AYelgaliali iva ive THOMSON Click here to change the settings ie a ay Gateway VoIP Status Network Advanced Firewall Parental Control Wireless J g Status is Connection This page displays information on the status of the cable modem s HFC and IP network connectivity i Software Startup Procedure Procedure Status Comment Connection Acquire Downstream Channel Locked Password Connectivity State oK Operational Boot State OK Operational Diagnostics Configuration File OK Security Disabled Disabled Event Log i ae Downstream Channels Initial Scan T T r 7 T p Channel Lock Status Modulation Channel ID Symbol rate Frequency Power SNR Backup Restore 1 Locked QAM256 2 5360537 46 7 dBmV 44 0 dB 2 Not Locked Unknown D Unknown 00 dBmv 0 0 0B 3 NotLocked Unknown 0 Unknown 0 0 dBmVv 0 0 dB 4 Nat Locked Unknown 0 Unknown 0 0 dBmv 0 0 dB 5 Nat Locked Unk
29. 7 Illustrations contained in this document are for representation only iw oy Ty 000 Chapter 2 WEB Configuration 802 1x Authentication If you enable the 802 1x authentication function you will have to offer the following information RADIUS Server RADIUS Server is a protocol for carrying authentication authorization and configuration information between a Network Access Server which desires to authenticate its links and a shared Authentication Server Please key in the IP Address for the RADIUS Server RADIUS Port Besides the IP address of the RADIUS Server you have to enter the port number for the server Port 1812 is the reserved RADIUS authentication port described in RFC 2138 Earlier AP RADIUS clients use port 1945 The default value will be shown on this box You can keep and use it RADIUS Key A RADIUS Key is like a password which is used between IAS and the specific RADIUS client to verify identity Both IAS and the RADIUS client must be use the same RADIUS Key for successful communication to occur Enter the RADIUS Key WPA WPA2 Encryption WPA Pre Shared Key RADIUS Server 0 0 0 0 RADIUS Port 1812 RADIUS Key Group Key Rotation Interval WPA WPA2 Re auth Interval WEP Encryption WEP 28 bit Shared Key Authentication 802 1x Authentication Enabled IRA Network Key 1 Network Key 2 Network Key 5 Network Key 4 Current Network Key 1 PassPhrase Generate W
30. 723 1 G 729 G 729a G 729e G 728 G 726 BV16 and BV32 eEcho Cancellation Voice Active Detection VAD DTMF detection and generation eComfort Noise Generation CNG eSupport V 90 fax and modem services eRSA and 56 bit DES data encryption security 5 Illustrations contained in this document are for representation only NE NEL WM oii way 00000 Chapter 1 Connections and Setup eSNMP network management support eIPv4 and IPv6 e Advanced security features eSupport Web pages and private DHCP server for status monitoring eClear LED display ePlug and Play 6 Illustrations contained in this document are for representation only i uM aya Chapter 1 Connections and Setup What s on the CD ROM Insert the Wireless Voice Gateway CD ROM into your CD ROM drive to view troubleshooting tips the internal diagnostics and other valuable information CD ROM Contents eElectronic copy of this user s guide in additional languages PDF format Adobe Acrobat Reader application you can load to read PDF format if you don t have it loaded already eL inks to Thomson web site EuroDOCSIS and EuroPacketCable are trademarks of Cable Television Laboratories Inc 7 Illustrations contained in this document are for representation only i uM aya Chapter 1 Connections and Setup Computer Requirements For the best possible performance from your Wireless Voice Gateway your personal computer must meet the following
31. EP Keys Fig 38 802 1x Authentication 58 Illustrations contained in this document are for representation only iw oy Ty 000 Chapter 2 WEB Configuration WPA WPA2 For the WPA WPA2 network Authentication the settings that you can adjust including WPA WPA2 Encryption RADIUS Server RADIUS Port RADIUS Key Group Key Rotation Interval and WPA WPA2 Re auth Interval WPA WPA2 Encryption There are three types that you can choose TKIP AES TKIP AES TKIP takes the original master key only as a starting point and derives its encryption keys mathematically from this mater key Then it regularly changes and rotates the encryption keys so that the same encryption key will never be used twice AES provides security between client workstations operating in ad hoc mode It uses a mathematical ciphering algorithm that employs variable key sizes of 128 192 or 256 bits RADIUS Server RADIUS Port RADIUS Key Please refer to the previous page Group Key Rotation Interval Key in the time for the WAP group key rotation interval The unit is second With increasing rekey interval user bandwidth requirement is reduced WPA WPA2 Re auth Interval When a wireless client has associated with the Wireless Voice Gateway for a period of time longer than the setting here it would be disconnected and the authentication will be executed again The default value is 3600 you may modify it WPA Enabled v WPA PSK Disable
32. Ethernet cable to the Ethernet port on the back of your computer and the other end to the ETHERNET port on the Wireless Voice Gateway If you select WEP 64 bit or 128 bit you can adjust the following settings Shared Key Authentication Decide whether to set the shared key Optional or Required by selecting from the drop down menu Network Key 1 to 4 The system allows you to enter four sets of the WEP key For 64 bit WEP mode the key length is 5 characters or 10 hexadecimal digits As for 128 bit WEP mode the key length is 13 characters or 26 hexadecimal digits Current Network Key Select one set of the network key from 1 to 4 as the default one PassPhrase You can enter ASCII codes into this field The range is from 8 characters to 64 characters For ASCII characters you can key in 63 characters in this field If you want to key in 64 characters only hexadecimal characters can be used Generate WEP Keys Click this button to generate the PassPhrase VVEP Encryption ERZSISSRE SS Shared Key Authentication Optional ES 802 1x Authentication Disabled v Network Key 1 o0000000000000000000000000 Network Key 2 oo0000000000000000000000000 Network Key 3 oo000000000000000000000000 Network Key 4 n0000000000000000000000000 Current Network Key 1 PassPhrase Generate WEP Keys J Fig 37 PassPhrase Apply After proper configuration click Apply to invoke the settings 5
33. Key exchange The swapping of mathematical values between entities on a network in order to allow encrypted communication between them MAC Address The permanent identity for a device programmed into the Media Access Control layer in the network architecture during the modem s manufacture NID Network Interface Device the interconnection between the internal house telephone wiring and a conventional telephone service provider s equipment These wiring connections are normally housed in a small plastic box located on an outer wall of the house It is the legal demarcation between the subscriber s property and the service provider s property Euro PacketCable A project with the objective of developing a set of necessary telephony specifications and operations support interface specifications for Wireless Voice Gateways and associated equipment used over the Euro DOCSIS based cable network PSTN Public Switched Telephone Network The worldwide voice telephone network which provides dial tone ringing full duplex voice band audio and optional services using standard telephones Provisioning The process of enabling the Media Terminal Adapter MTA to register and provide 88 Illustrations contained in this document are for representation only NE NEL WM oii way 00000 Chapter 4 Additional Information services over the network TCP IP Transmission Control Protocol Internet Protocol A networking protocol tha
34. OOOOOOOOO 60060 OO o OOOO OOOOOOOQOOO OOOO OO O OOOO OOOOOOOOOOO OOOO OO o OOOO OOOO00000 o OOOO OOO000000 o OOOO OOOOQ0000C O OOOO 00008060 o OOOO OOOOO0000 oO OOOO 90000000 O OOOO 900000000 O OOOO OOOOOOO00 oO OOOO OOOOOO00 O OOOO OOOOOOOOOOO OOOO OO O OOOO 00000000 O OOOO OOOOOOOOOOO OOOO OO o OOOO OOOOOOOOOOO OOOO OO o OOOO OOOOOO0O00000 2000 OO o OOOO OOOOOOOOOO0O OOGO00 OO O OOOO OOOO oOo OOOO 08000 To do this Ensure that the wall you use is smooth flat dry and sturdy and use the 2 screw holes which are 101 6 mm 4 inches apart from each other 2 Fix the screws into wall leaving their heads 3 mm 0 12 inch clear of the wall surface 3 Remove any connections to the unit and locate it over the screw heads When in line gently push the unit on to the wall and move it downwards to secure 9 Illustrations contained in this document are for representation only mU EN uM aay Tay 800000 Chapter 1 Connections and Setup Wireless Voice Gateway Overview Front Panel The following illustration shows the front panel of the Wireless Voice Gateway t So 1 Power DS US Online Ethernet US8 Wireless Phone The LEDs on the front panel are described in the table below from left to right Internet Ethernet Power USB Wireless Tel 1 Tel 2 Description DS US Online 1 2 3 E ON ON ON ON ON ON ON ON ON X ON ON Power on 0
35. P server provides IP addresses starting at the address you set in IP Address on the LAN page to your PCs A DHCP server leases an IP address with an expiration time To change the IP address that your gateway will use on the LAN side enter it into the IP Address box and then click Apply IP Address and Subnet Mask A private IP address and Subnet Mask for LAN sub netting For example 192 168 0 1 255 255 255 0 DHCP Server Select the check point of Yes or No to enable or disable a simple DHCP server for LAN Configure the IP address numbers for the DHCP server with lease pool start and lease pool end Configure the IP address lease time with lease time for DHCP server Default value is 604800 seconds Please prone and ae for administration Administration THOMSON ick here to change the settings Gateway VoIP eon 9 t Network Pr LAN This page allows configuration and status of the optional internal DHCP server for the LAN 2 LAN Network Configuration IP Address 192 1650 1 Subnet Mask 2552552550 MAC Address 00 18 9b 3a c4 4c DHCP Server ves Ono Lease Pool Start 192 1680 10 Lease Pool End 1921600254 Lease Time 604800 Apply Thomson 2007 Fig 15 Gateway Network LAN 33 Illustrations contained in this document are for representation only iw oy Ty 80000 Chapter 2 WEB Configuration 2 WAN You can configure the optional internal DHCP server for the WAN on this
36. Server RADIUS Port RADIUS Key Thomson 2007 Group Key Rotation Interval 0 WPA WPA2 Re auth Interval WEP Encryption Shared Key Authentication 802 1x Authentication Network Key 1 Network Key 2 Network Key 3 Network Key 4 Current Network Key PassPhrase Fig 36 Gateway Primary Network WPA Wi Fi Protected Access WPA2 It must be used in conjunction with an authentication server such as RADIUS to provide centralized access control and management It can provide stronger encryption and authentication solution than none WPA modes WPA2 is the second generation of WPA security 56 Illustrations contained in this document are for representation only iy i sy ae Chapter 2 WEB Configuration WPA PSK WPA Pre Shared Key WPA2 PSK WPA2 Pre Shared Key It is useful for small places without authentication servers such as the network at home It allows the use of manually entered keys or passwords and is designed to be easily set up for home users WEP Encryption You can choose 64 bit or 128 bit according to your needs If you choose Disabled the Network Keys will not be shown on this page If selected the data is encrypted using the key before being transmitted For example if you set 128 bit in this field then the receiving station must be set to use the128 Bit Encryption and have the same Key value too Otherwise it will not be able to decrypt the data Note You need to connect one end of the
37. TV surf the Internet and talk to my friends through the Wireless Voice Gateway at the same time A Absolutely Q What do you mean by Broadband A Simply put it means you ll be getting information through a bigger pipe with more bandwidth than a standard phone line can offer A wider broader band means more information more quickly Q What is Euro DOCSIS and what does it mean A Data over Cable Service Interface Specifications is the industry standard that most cable companies 83 Illustrations contained in this document are for representation only mE NEL WM ot Ty 8008 00s Chapter 4 Additional Information are adopting as they upgrade their systems Should you ever decide to move the Wireless Voice Gateway will work with all upgraded cable systems that are Euro DOCSIS compliant Q What is Euro PacketCable and what does it mean A Euro PacketCable is the industry standard for telephony services that most cable companies are adopting as they upgrade their systems Should you ever decide to move the Wireless Voice Gateway will work with all upgraded cable systems that are Euro PacketCable compliant Q What is Xpress Technology and what does it mean A It is one of the popular performance enhancing WiFi technologies designed to improve wireless network efficiency and boost throughput It is more efficient in mixed environments and it can work with 802 11a b g networks When Xpress is turned on ag
38. ancel an IP address lease by selecting it in the DHCP Client Lease Info list and then clicking the Force Available button If you do so you may have to perform a DHCP Renew on that PC so that it can obtain a new lease Please define a username and password for administration END Click here to chan Men settings Admi nistration THOMSON Ls y images amp beyond _ i Gateway VoIP statis Network Advanced Firewall Parental Control Wireless SS Network Computers This page shows the status of the DHCP clients and current system time D LAN DHCP Clients TERT z RR m AA 309 e WAN Computers Current System Time Tue Dec 15 10 18 31 2008 DDNS Time FTP Diagnostics Portbase D pa c PassThrough Thomson 2007 Fig 17 Gateway Network Computers 35 Illustrations contained in this document are for representation only EE EPA eo aa lt r Chapter 2 WEB Configuration 4 DDNS Dynamic DNS service This page allows to setup for Dynamic DNS server Please define a username and password for administration THOMSON Click here to change the settings UNE CEN Gateway VoIP peas cae l Administration Network DDNS This page allows setup of Dynamic DNS service DDNS Service Disabled wa User Name Password Host Name IP Address 10 10 141 11 Status DDNS service is not enabled DDNS Apply Thomson 2007 Fig 18 Gateway Network DDNS DDNS Servic
39. arameters CWmin CWmax AIFSN Limit usec Limit usec Oldest First AC BE 15 63 3 0 0 jor v AC BK 15 1023 7 0 0 Of v 5 AC VI 7 jis 1 6016 3008 Of v WMM AC VO 3 I7 3264 1500 Of v EDCA STA Parameters AC BE 15 1023 3 lo 0 AC BK 15 1023 lo 0 AC VI 7 15 2 6016 3008 Thomson 2007 AC VO 3 I Je 8264 1504 Fig 52 Gateway Wireless WMM 71 Illustrations contained in this document are for representation only wh aia Ty 80000 Chapter 2 WEB Configuration VoIP Basic Web Page Group 1 Basic LAN This page displays the basic LAN status of this device including the downstream and upstream status device information and interface parameters You can select specific interface from the Interface Name drop down menu THOMSON images amp beyond uc Basic lan Thomson 2007 Please define a username and password for administration Click here to change the settings Gateway VoIP Basic Basic Status Basic LAN RF Parameters RF Parameters Downstream Channel Frequency Power Signal to Noise Ratio Modulation 1 0 0 MHz 0 0 dBmV 0 0 dB None 2 0 0MHz 0 0 dBmV 0 0 dB None 3 0 0MHz 0 0 dBmV 0 0 dB None 4 0 0MHz 0 0 dBmV 0 0 dB None 5 0 0MHz 0 0 dBmV 0 0 dB None 6 0 0MHz 0 0 dBmV 0 0 dB None 7 0 0 MHz 0 0 dBmV 0 0 dB None 8 0 0MHz 0 0 dBmV 0 0 dB None RF Parameters Upstream Channel Frequency Power Upstream Data Rate Modulation 1
40. change the password in order to enforce the security of your modem Please refer to the chapter Password page 27 for more information 24 Illustrations contained in this document are for representation only EE EPA eo aa lt r Chapter 2 WEB Configuration Gateway Status Web Page Group 1 Software The information section shows the hardware and software information about your gateway The status section of this page shows how long your gateway has operated since last time being powered up and some key information the Cable Modem received during the initialization process with your cable company If Network Access shows Allowed then your cable company has configured your gateway to have Internet connectivity If not you may not have Internet access and should contact your cable company to resolve this Please define a username and password for administration Click here to change the settings Administration Gateway VoIP Status i j z3 Parent ale J r Status PAL Software This page displays information on the current system software Val Software Information Standard Specification Compliant DOCSIS 3 0 Hardware Version 1 0 Software Version STB3 01 04 Cable Modem MAC Address 00 18 9b 3a c4 48 Cable Modem Serial Number 12345678901456 CM certificate Not Installed iT l Status up Restore System Up Time D days 00h 00m 25s Network Access Denied CableMadem IP Address eee Thomson 200
41. ctly bridged between the WAN and LAN sides 80 Illustrations contained in this document are for representation only iy os Ty 0000 Chapter 3 Networking Residential Gateway RG Mode Cable Operator 111 111 4 11 RG amp CH Modes Wireless Cable Gateway behaves as a gateway WAN a uu RJ 45 uU A A Wireless T Cable w Gateway CPE 1 CPE 2 CPE 3 192 168 0 2 192 168 0 3 192 168 0 4 LAN Fig 60 Residential Gateway Mode IP Stack 5 192 168 0 1 q WAN Fig 61 Three IP stacks are activated in Residential mode RG Residential Gateway Mode provides basic home networking plus NAT Network Address Translation In this mode three IP stacks are active e IP Stack 1 for use by the cable company to communicate with the Cable Modem section only This stack receives its IP address from the cable company during CM initialization It uses the MAC address printed on the label attached to the Wireless Cable Gateway e IP Stack 3 for use by you to remotely i e from somewhere on the WAN side such as at your remote workplace communicate with the Cable Modem and Networking sections to remotely access the internal web page diagnostics and configuration This stack is also used by your cable 81 Illustrations contained in this document are for representation only NE EE uM aay Ty 800 00s Chapter 3 Networking company to deliver packets between the Internet and the gateway s networking secti
42. d v WPA2 Disabled WPA2 PSK Disabled v WPA WPA2 Encryption TKIP v WPA Pre Shared Key RADIUS Server 0 0 0 0 RADIUS Port 1812 RADIUS Key Group Key Rotation Interval 0 WPASWPA2 Re auth Interval 3600 Fig 39 WPA WPA2 59 Illustrations contained in this document are for representation only iw oy Ty 000 Chapter 2 WEB Configuration WPA PSK WPA2 PSK For the WPA PSK WPA2 PSK network Authentication the settings that you can adjust including WPA WPA2 Encryption WPA Pre Shared Key and Group key Rotation Interval WPA Pre Shared Key Please type the key to be between 8 and 63 characters or 64 hexadecimal digits Only the devices with a matching key that you set here can join this network WPA WPA2 Encryption amp WPA Group Rekey Interval Please refer to the WPA WPA2 part WPA Disabled WPA PSK Enabled WPA2 Disabled WPA2 PSK Enabled vj WPAAWPA2Encryption TKIP gt WPA Pre Shared Key RADIUS Server poco tt S RADIUS Poton RADIUSKey Group Key Rotation Interval O WPAPWPA2 Re auth Interval Fig 40 WPA PSK WPA2 PSK 60 Illustrations contained in this document are for representation only seo a IIGNNNDUEANEES 00 00 Chapter 2 WEB Configuration Automatic Security Configuration IWPS w The physical button on the AP will provision wireless clients using Wi Fi Protected Setup WPS Device Name ThomsonAP WPS Set
43. e Success as shown below After successful connection the client will get IP address from AP and then internet will be accessible 63 Illustrations contained in this document are for representation only iy os Ty 0000 Chapter 2 WEB Configuration WPS Setup AP SUCCESSFUL AP Configuration is complete Click Continue to return to the previous page Continue Entered PIN Fig 47 WPS Setup AP successful PIN 64 Illustrations contained in this document are for representation only THOMSON Chapter 2 WEB Configuration 3 Guest Network This page allows you to configure a guest network You can refer to the details described in previous sections to make the WiFi security settings and guest LAN settings A Guest Network is a Wireless Network independent from the Main Wireless Network also called Primary Network It can be setup to have 2 different Wireless Network one for you and your family and one for your guests Security settings for the 2 Networks can be different Note that this functionality may be disabled by your Cable Operator 65 Illustrations contained in this document are for representation only EE EPA eo aa lt r Chapter 2 WEB Configuration Please define a username and password for administration AYe galiaii ivg ive n THOMSON Click here to change the settings images amp beyond P E
44. e Choose Enabled www DynDNS org to enable the basic setting Choose Disabled to close the basic setting Username The username that you registered with your DDNS provider Password The password that you registered with your DDNS provider Host Name The domain name or host name that is registered with your DDNS provider Status It shows the DDNS service status whether it is enabled or disabled Click Apply to save the changes 36 Illustrations contained in this document are for representation only iy os Ty 0000 Chapter 2 WEB Configuration 5 Time server This page allows configuration and display of the system time obtained from network servers via Simple Network Time Protocol The system has to be reset for any changes to take effect THOMSON images amp beyond Thomson 2007 Illustrations contained in this document are for representation only Please define a username and password for administration Click here to change the settings Gateway VoIP tabus Network Network Administration Time This page allows configuration and display of the system time obtained from network servers via Simple Network Time Protocol The system has to be reset for any changes to take effect Enable SNTP Oves 9 Na Current Time Tue Dec 15 10 21 21 2008 System Start Time Mon Dec 14 17 15 06 2008 Time Server 1 elock vianet zi Time Server 2 atpaxagov Time Server 3 tick oclaedo
45. e Ipsec PassThrough V Enable PPTP PassThrough v Enable Remote Config Management Enable Multicast Enable v Enable UPnP Enable Enable NatSip Alg Enable v Enable Apply Thomson 2007 Fig 22 Gateway Advanced Options WAN Blocking prevents others on the WAN side from being able to ping your gateway With WAN Blocking enabled your gateway will not respond to pings it receives effectively hiding your gateway Ipsec PassThrough enables IpSec type packets to pass WAN LAN IpSec IP Security is a security mechanism used in Virtual Private Networks VPNs PPTP PassThrough enables PPTP type packets to pass WAN LAN PPTP Point to Point Tunneling Protocol is another mechanism sometimes used in VPNs Remote Config Management makes the configuration web pages in your gateway accessible from the WAN side Note that page access is limited to only those who know the gateway access password When accessing your gateway from a remote location your must use HTTP port 8080 and the WAN IP address of the gateway For example if the WAN IP address is 157 254 5 7 you would navigate to http 157 254 5 7 8080 to reach your gateway Multicast Enable enables multicast traffic to pass WAN amp LAN You may need to enable this to see some types of broadcast streaming and content on the Internet UPnP Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network
46. e the ping Test enter the information needed and press Start Test the Result will be displayed in the lower part of the window Press Abort Test to stop and Clear Results to clear the result contents Note Firewalls may cause pings to fail but still provide you TCP IP access to selected devices behind them Keep this in mind when pinging a device that may be behind a firewall Ping is most useful to verify connectivity with PCs which do not have firewalls such as the PCs on your LAN side THOMSON Jes amp beyond Gateway VoIP stng J Status Diagnostics This page provides for ping diagnostics to the LAN to help with IP connectivity problems Ping Test Parameters Ping Target 192 168 fo 1 Ping Size 4 bytes No of Pings 3 Ping Interval mo ms Diagnostics Stat Test _ Abort Test Clea Resolts Results Waiting for inpot To get an update of the results you must REFRESH the page Thomson 2007 Fig 11 GatewayNStatus Diagnostics 29 Illustrations contained in this document are for representation only iw oy Sy 000 Chapter 2 WEB Configuration 5 Event Log This page displays the contents of the SNMP event log Press Clear Log button to clear the logs Administration THOMSON images amp beyond P Gateway VoIP Status hMebwork Advanced Firewall Parental Control Wireless v 1 Status gt SNMP Event Log This page display
47. ed Wireless MAC Address The MAC address for this wireless device will be displayed in this field automatically Output Power This setting decides the output power of this device You may use it to economize on electricity by selecting lower percentage of power output Control the range of the AP by adjusting the radio output power 802 11 Band It can Support 2 4 GHz and 5 GHz exclusively 802 11n mode It may help you to Enable or Disable the 11N mode To enable you need to select Auto to disable you need to select Off and so force the AP to operate in 802 11g mode Bandwidth Select wireless channel width 20Mhz is for default value bandwidth taken by 54 Illustrations contained in this document are for representation only NE EE uM aay Ty 800 00s Chapter 2 WEB Configuration wireless signals of this access point Sideband for Control Channel 40Mhz only There are Lower and Upper can be selected if Bandwidth 40Mhz is Enabled Control Channel There are 13 channels that you can choose Choose the one that is suitable for this device Current Channel The channel that you choose will be displayed in this field Restore Wireless defaults To recover to the default settings press this button to retrieve the settings and click Apply Setting Value List or Range Default Set the Network Name also Up to 32 character string known as SSID of this containing ASCII THOM Dx
48. es the HTTP protocol and transports HTML web pages On these pages you designate the gateway packet types you want to have forwarded or blocked You can activate settings by checking them and clicking Apply Here are some of your choices on the Parental Control page Activate Keyword Blocking and specify some keywords in the Keyword List to cause blocking of web pages on the WAN side with the specified keyword in the content Activate Domain Blocking and specify some Domain Names e g www ABC com in the Domain List Administration THOMSON Gateway VoIP Parental Control X t Parental Control n E Basic Setup This page allows basic selection of rules which block certain Internet content and certain Web sites When you change your Parental Control settings you must click on the appropriate Apply Add or Remove button for your new settings to take effect If you refresh your browser s display you will see the currently active settings Basic Content Filtering Keyword Blocking Enable Domain Blocking Enable Apply Keyword List Add Keyword Remove Keyword Blocked Domain List Thomson 2007 Add Domain Remove Domain Fig 34 Gateway Warental Control Basic 52 Illustrations contained in this document are for representation only a ey 0000s Chapter 2 WEB Configuration Gateway Wireless Web Page Group The Wireless web pages group enables a variety of settings that can provide
49. ess Voice Gateway and plug the power supply into an AC outlet Note Use only the power supply that accompanied this unit Using other adapters may damage the unit 3 Connect one end of the Ethernet cable to an Ethernet port on the back of your computer and the other end to the ETHERNET port on the Wireless Voice Gateway RF Cables Cable Splitter RF Cables Power Supply Fig 3 Ethernet Connection 19 Illustrations contained in this document are for representation only THOMSON Chapter 1 Connections and Setup Connecting More Than A Computer to the Wireless Voice Gateway If you need to connect more than one computer to the Wireless Voice Gateway simply connect the computers to an Ethernet port on the rear panel RF e Cables Cable Splitter o Power Supply Fig 4 Multiple PC Connection Note You may need to check with your service provider in order to connect multiple computers 20 Illustrations contained in this document are for representation only mU IEEE uM aii Tay 8008000 Chapter 1 Connections and Setup Telephone or Fax Connection When properly connected most telephony devices can be used with the Wireless Voice Gateway just as with a conventional telephone service To make a normal telephone call pick up the handset listen for a dial tone then dial the desired number For services such as call waitin
50. etworking section then decides whether to forward or block the packet from proceeding on to your PC Communication from your home device to an Internet device works similarly but in reverse with the packet traveling upstream on the cable system Cable Modem CM Section The cable modem or CM section of your gateway uses EURO DOCSIS Standard cable modem technology EURO DOCSIS specifies that TCP IP over Ethernet style data communication be used between the WAN interface of your cable modem and your cable company A EURO DOCSIS modem when connected to a Cable System equipped to support such modems performs a fully automated initialization process that requires no user intervention Part of this initialization configures the cable modem with a CM IP Cable Modem Internet Protocol address as shown in Figure 3 so the cable company can communicate directly with the CM itself Networking Section The Networking section of your gateway also uses TCP IP Transmission Control Protocol Internet Protocol for the PCs you connected on the LAN side TCP IP is a networking protocol that provides communication across interconnected networks between computers with diverse hardware architectures and various operating systems TCP IP requires that each communicating device be configured with one or more TCP IP stacks as illustrated by Figure 4 On a PC you often use software that came with the PC or its network interface if you purchased a network inter
51. face card separately to perform this configuration To communicate with the Internet the stack must also be assigned an IP Internet Protocol address 192 168 100 1 is an example of an IP address A TCP IP stack can be configured to get this IP address by various means including a DHCP server by you directly entering it or sometimes by a PC generating one of its own Ethernet requires that each TCP IP stack on the Wireless Cable Gateway also have associated with it an Ethernet MAC Media Access Control address MAC addresses are permanently fixed into network devices at the time of their manufacture 00 90 64 12 B1 91 is an example of a MAC address Data packets enter and exit a device through one of its network interfaces The gateway offers Ethernet and 802 11b g wireless network interfaces on the LAN side and the EURO DOCSIS network interface on the WAN side When a packet enters a network interface it is offered to all the TCP IP stacks associated with the device side from which it entered But only one stack can accept it a stack whose configured Ethernet address matches the Ethernet destination address inside the packet Furthermore at a packet s final destination its destination IP address must also match the IP address of the stack Each packet that enters a device contains source MAC and IP addresses telling where it came from and destination MAC and IP addresses telling where it is going to In addition the packet contains a
52. g use the hook switch or FLASH button to change calls The following procedures describe some of the possible connection schemes for using telephony devices with the Wireless Voice Gateway 1 Connect a standard phone line cord directly from the phone fax machine answering machine caller ID box etc to one of the LINE jacks on the Wireless Voice Gateway 2 If there is a phone line in your home which is NOT connected to another telephone service provider connect a standard phone line cord from a jack on this line to one of the LINE jacks of the Wireless Voice Gateway Connect a standard phone line cord directly from the phone fax machine answering machine caller ID box etc to one of the other jacks in the house that uses that line 3 If you have a multi line telephone connect a standard phone line cord not an RJ 14 type line cord from the phone to the LINE jacks on the Wireless Voice Gateway Other phones can be added to each line by using standard phone line splitters RF Cables c Cable Splitter EUM RF Cables El Power eee Supply JEJE El E 1 2 3 Reset Cable Fig 5 Phone Fax Connection 21 Illustrations contained in this document are for representation only i uM aii ay 08000 Chapter 2 WEB Configuration Chapter 2 WEB Configuration To make sure that you can access the Internet successfully please check the following first 1 Make su
53. gregate throughput the sum of the individual throughput speeds of each client on the network can improve by up to 27 in 802 11g only networks and up to 7596 in mixed networks comprised of 802 11g and 802 11b standard equipment The technology achieves higher throughput by by re packaging data reducing the number of overhead control packets so that more useful data can be sent during a given amount of time Monthly subscription fee applies Additional equipment required Contact your cable company and ISP for any restrictions or additional fees 84 Illustrations contained in this document are for representation only AE eae Aa 0 000 Chapter 4 Additional Information General Troubleshooting You can correct most problems you have with your product by consulting the troubleshooting list that follows I can t access the internet Check all of the connections to your Wireless Voice Gateway Your Ethernet card may not be working Check each product s documentation for more information The Network Properties of your operating system may not be installed correctly or the settings may be incorrect Check with your ISP or cable company I can t get the modem to establish an Ethernet connection Even new computers don t always have Ethernet capabilities be sure to verify that your computer has a properly installed Ethernet card and the driver software to support it Check to see that you are using
54. h client on the network can improve by up to 27 in 802 11g only networks and up to 75 in mixed networks comprised of 802 11g and 802 11b standard equipment Rate It decides the speed of data transmission There are several rates provided here for you to choose Choose any one of it according to your needs by using the drop down menu Output Power To reduce the output power 69 Illustrations contained in this document are for representation only EE EPA eo aa lt r Chapter 2 WEB Configuration 6 Bridging The Bridging page provides a location where settings can be adjusted related to the WDS Wireless Distribution System feature WDS is a system that enables the interconnection of access points wirelessly It may also be referred to as repeater mode because it appears to bridge and accept wireless clients at the same time unlike traditional bridging The wireless gateway can be placed in a mode that allows the gateway to communicate with other extender wireless access points either exclusively or mixed with communications to local PCs Use this page to designate the Remote Bridges the gateway is allowed to communicate with and to select the Wireless Bridging mode Please define a username and password for administration Click here to change the settings Gateway VoIP Wireless Administration Wireless Bridging This page allows configuration of WDS features Wireless Bridging Di
55. hange the settings images amp beyond Gateway VoIP es 3 asic Administration Basic Status iy Cm State ANON CM State Access is Denied Basic Ian Docsis Downstream Scanning Complete Hardware info Docsis Ranging Complete Docsis DHCP Complete Event loa Docsis TFTP Complete Docsis Data Reg Complete Complete Cm state Telephony DHCP N A Telephony Security N A Telephony TFTP N A Telephony Reg with Call Server L1 N A L2 N A Telephony Reg Complete N A Line 1 State N A Line 2 State N A Thomson 2007 Fig 56 VoIP Basic Cm state 76 Illustrations contained in this document are for representation only EE EPA eo aa lt r Chapter 3 Networking Chapter 3 Networking Communications Data communication involves the flow of packets of data from one device to another These devices include personal computers Ethernet and USB hubs cable modems digital routers and switches and highly integrated devices that combine functions like the Wireless Cable Gateway The gateway integrates the functionality often found in two separate devices into one It s both a cable modem and an intelligent wireless gateway networking device that can provide a host of networking features such as NAT and firewall Figure 2 illustrates this concept with the cable modem CM functionality on the left and networking functionality on the right In this figure the numbered arrows represent communication based on
56. he Media Terminal Adapter will provide data service if the cable account is set up but no telephony service is available B6 You have a cable outlet near your PC and it is ready for Cable Modem service Note It is important to supply power to the modem at all times Keeping your modem plugged in will keep it connected to the Internet This means that it will always be ready whenever you need Important Information Your cable company should always be consulted before installing a new cable outlet Do not attempt any rewiring without contacting your cable company first Please verify the following on the Wireless Voice Gateway The on off button on the rear panel must be in the ON mode on 1 16 Illustrations contained in this document are for representation only mI EN uM aay Tay 8008 00s Chapter 1 Connections and Setup Connecting the Wireless Voice Gateway to a Single Computer This section of the manual explains how to connect your Wireless Voice Gateway to Ethernet port on your computer and install the necessary software Please refer to Figure 1 to help you connect your Digital Cable Modem for the best possible connection Attaching the Cable TV Wire to the Wireless Voice Gateway 1 Locate the Cable TV wire You may find it one of three ways a Connected directly to a TV a Cable TV converter box or VCR The line will be connected to the jack which should be labeled either IN CABLE IN CATV CATV IN etc
57. he event logs are displayed on this web page You can check them whenever you need Please define a username and password for administration 7 HOMSON Click here to change the settings images amp beyond Gateway VoIP Basic a Administration Basic Status t Event Log DOCSIS if l DOCSIS PacketCable Basic lan a ELE Hardware info gt Event Care Date Time Event ID Description Event log Level 03 30 2010 Started Unicast Maintenance Ranging No Response received T3 time out CM 82000500 03 MAC 00 18 9b 3a c4 87 CMTS MAC 00 15 a7 54 d6 54 CM QOS 1 1 CM Cm state 08 50 VER 30 03 29 2010 DHCP WARNING Non critical field invalid in response CM 68000300 05 MAC 00 18 9b 3a c4 87 CMTS MACz00 15 a7 54 d6 54 CM QOS 71 1 CM 16 59 EET VER 3 0 03 29 2010 Missing BP Configuration Setting TLV Type 17 9 CM 66010100 04 MAC 00 18 9b 3a c4 87 CMTS MACz00 15 a7 54 46 54 CM QOS 1 1 CM 16 58 y VER 3 0 03 29 2010 Missing BP Configuration Setting TLV Type 17 8 CM 66010100 04 MAC 00 18 9b 3a c4 87 CMTS MAC 00 15 a7 54 d6 54 CM QOS 1 1 CM 16 58 i VER 3 0 01 01 1970 DHCP WARNING Non critical field invalid in response CM 68000300 05 MAC 00 18 9b 3a c4 87 CMTS MACz00 15 a7 54 d6 54 CM QOS 71 0 CM ii VER 3 0 EL 01 01 1970 52000200 03 No Ranging Response received T3 time out CM MAC 00 18 9b 3a c4 87 CMTS 00 00 MAC 00 30 b8 c9 eb 00 CM QOS 1 0 CM VER 3 0 01 01 1970 82000200 03 No Ranging Response received T3
58. his document are for representation only wh aia Tay 0000 Chapter 3 Networking CM Networking IP Stack 2 192 168 0 1 WAN LAN Fig 59 Two IP stacks are activated in cable modem mode CM Cable Modem Mode provides basic home networking In this mode two IP stacks are active e IP Stack 1 for use by the cable company to communicate with the cable modem section only This stack receives its IP address from the cable company during CM initialization It uses the MAC address printed on the label attached to the Wireless Cable gateway e IP Stack 2 for use by you the end user to communicate with the cable modem and Networking sections to access the internal web page diagnostics and con guration This stack uses a fixed IP address 192 168 100 1 It uses a MAC address of MAC label 1 the MAC label is found on the bottom of the unit E g if the MAC address is 00 90 64 12 B1 91 this MAC address would be 00 90 64 12 B1 92 With CM Mode your cable company must provide one IP address for the CM section plus one for each PC you connect from their pool of available addresses Your cable company may have you or your installer manually enter these assigned addresses into your PC or use a DHCP Server to communicate them to your PCs or use a method that involves you entering host names into your PCs Note that in CM Mode packets passing to the Internet to from your PCs do not travel through any of the IP stacks instead they are dire
59. liant DOCSIS 3 0 Hardware Version 1 0 Software Version STB3 01 04 Cable Modem MAC Address 00 18 8h 3a c4 48 Cable Modem Serial Number 12345678901456 CM certificate Not Installed Status System Up Time D days 00h 00m 25s Network Access Denied CableModem IP Address rU Thomson 2007 Fig 7 Outline of Web Manager Main Menu the hyperlinks on the top of the page including Gateway VoIP and several sub menu items Title the sidebar on the left side of the page indicates the title of this management interface e g Software in this example Main Window the current workspace of the web management containing configuration or status information For easy navigation the pages are organized in groups with group in names main menu Individual page names within each group are provided in the sidebar So to navigate to a page click the group hyperlink at the top then the page title on the sidebar Your cable company may not support the reporting of some items of information listed on your gateway s internal web pages In such cases the information field appears blank This is normal 23 Illustrations contained in this document are for representation only iy os Ty 0000 Chapter 2 WEB Configuration Warning message to change the password At your first connection or while the password is the default one a warning message is displayed on the top banner of each Web configuration page We want to encourage you to
60. lients into the fields and then click Apply to add them to the list for access control Apply After proper configuration click Apply to invoke the settings Connected Clients The information of currently connected clients will be displayed here 67 Illustrations contained in this document are for representation only IE EP AM os ay 0000 Chapter 2 WEB Configuration 5 802 11Advanced This page allows you to configure some advanced settings The factory default values should provide good results in most cases We don t recommend you change these settings unless you have technical knowledge of 802 11b wireless technology For expert users details of all settings on this web page are provided below Please define a username and password for administration Administration THOMSON Click here to change the settings ND BENENE Gateway VoIP wie 2 Wireless uad 802 11 Advanced This page allows configuration of data rates and WiFi thresholds 54g Mode Basic Rate Set Default v 54g Protection Auto XPress Technology Disabled Afterburner Technology Rate Beacon Interval 100 DTIM Interval Advanced Fragmentation Threshold 2346 RTS Threshold 2347 NPHY Rate Auto v 802 11n Protection Auto Multicast Rate Auto v Apply Thomson 2007 Fig 50 Gateway Wireless Advanced Beacon Interval Set the period of beacon transmissions to allow mobile stations to locate and
61. ll or part of a message destined for some application that is running on the destination device IRC used 78 Illustrations contained in this document are for representation only IU EE WM ty Uy 0000 Chapter 3 Networking in an Internet instant messaging program HTTP used by a web browser and FTP used by a file transfer program are all examples of applications Inside the packet these applications are designated by their port number Port 80 the standard HTTP port is an example of a port number The Networking section of the router performs many elegant functions by recognizing different packet types based upon their contents such as source and destination MAC address IP address and ports Three Networking Modes Your gateway can be configured to provide connectivity between your cable company and your home LAN in any one of three Networking Modes CM RG and CH This mode setting is under the control of your cable company who can select the mode to match the level of home networking support for which you have subscribed All units ship from the factory set for the RG mode but a configuration file which the cable company sends the cable modem section during its initialization can change it Cable Modem CM Mode CM Mode Wireless Cable Gateway behaves as a bridge Wireless Cable Gateway CPE 1 CPE 2 CPE 3 111 111 2 11 111 111 2 12 111 111 2 13 LAN Fig 58 Cable Modem Mode 79 Illustrations contained in t
62. minimum system requirements note that the minimum requirements may vary by cable companies IBM PC COMPATIBLE MACINTOSH CPU Pentium preferred PowerPC or higher System RAM 16MB 32MB preferred 24MB 32MB preferred Operating System Windows NT 2000 Me XP Mac OS 7 6 1 or higher Vista Windows 7 Linux Sound Card Required for audio on CD ROM N A Video VGA or better SVGA preferred VGA or better SVGA built in preferred CD ROM Drive Required Required Ethernet 10BaseT 100BaseT or 1000BaseT 10BaseT 100BaseT or 1000BaseT An Ethernet card makes it possible for your computer to pass data to and from the internet You must have an Ethernet card and software drivers installed in your computer You will also need a standard Ethernet cable to connect the Ethernet card to your Wireless Voice Gateway Software e ATCP IP network protocol for each machine e Microsoft Internet Explorer 4 0 or later or Netscape Navigator 4 0 or later Windows is a trademark of Microsoft Corporation Macintosh and the Mac OS are trademarks of Apple Computer Inc 8 Illustrations contained in this document are for representation only mI EN uM aay Tay 8008 00s Chapter 1 Connections and Setup Wall Mounting This article will show the user through the process of wall mounting the Wireless Gateway The Adapter has two wall mount slots on its back panel Two screws are needed to mount the Adapter o 0000 OO
63. ng installation if any setting changes are required here THOMSON Gateway VoIP Advanced Advanced P Routing Information Protocol Setup This page allows configuration of RIP parameters related to authentication destination IP addr nask and reporting intervals RIP automatically identifies and uses the best known and quickest route to ai estination address RIP Support Disabled gt RIP entication I Enable RIP Authentication Key RIP Authentication Key ID 0 RIP Reporting Interval 30 seconds RIP Destination IP Address 0 o 0 0 Apply RIP Setup Thomson 2007 z Fig 29 Gateway Advanced RIP Setup 48 Illustrations contained in this document are for representation only EE EPA eo aa lt r Chapter 2 WEB Configuration Gateway Firewall Web Page Group 1 Web Content Filtering These pages allow you to enable disable and configure a variety of firewall features associated with web browsing which uses the HTTP protocol and transports HTML web pages On these pages you designate the gateway packet types you want to have forwarded or blocked You can activate settings by checking them and clicking Apply The web related filtering features you can activate from the Web Content Filter page include Filter Proxy Filter Cookies Filter Java Applets Filter ActiveX Filter Popup Windows and Firewall Protection If you want the gateway to exclude your selected filters to certain
64. nown 0 Unknown 0 0 dEmV 0 0 dB 8 Not Locked Unknown 0 Unknown 0 0 dEmV 0 0 dB i nii 7 NotLocked Unknown 0 Unknown 0 0 dBmVv 0 0 dB 8 NetLocked Unknown D Unknown 0 0dBmV 0 0 dB Upstream Channels Channel Lock Status Modulation Channel ID Symbol Rate Frequency Power 1 Locked QAMB4 2 2560 Ksym sec 37 5 dBmv 2 NotLocked Unknown 0 QOkKsym sec 0 0 dBmV 3 Not Locked Unknown 0 0D Ksym sec 0 0 dBrmv 4 Not Locked Unknown 0 o Ksym sec 0 0 dBm CM IP Address Duration Expires T ID H M S LM Current System Time Tue Dec 15 09 58 41 2009 Fig 9 GatewayNStatus Connection 26 Illustrations contained in this document are for representation only iw oy Ty 000 Chapter 2 WEB Configuration 3 Password Forcing end user to change the password Upon access to the web pages on the CPE side of the router if the user has not changed the default web password a warning message must be displayed in the top banner of the web interface such as being visible while accessing any tabs This warning message informs the user that the default password must be changed Please define a username and password for administration Click here to change the settings Administration In the second sentence here is a hyperlink to the password setting page Clicking on here lead to the display of the password setting page More inf
65. ntation only mI EN uM aay Tay 8008 00s Chapter 4 Additional Information DHCP Dynamic Host Control Protocol A protocol which allows a server to dynamically assign IP addresses to workstations on the fly Ethernet adapters A plug in circuit board installed in an expansion slot of a personal computer The Ethernet card sometimes called a Network Interface Card network adapter or NIC takes parallel data from the computer converts it to serial data puts it into a packet format and sends it over the 10 100 1000 BaseT LAN cable Euro DOCSIS Data Over Cable Service Interface Specifications A project with the objective of developing a set of necessary specifications and operations support interface specifications for Cable Modems and associated equipment F Connector A type of coaxial connector labeled CABLE IN on the rear of the Wireless Voice Gateway that connects the modem to the cable system HTTP HyperText Transfer Protocol Invisible to the user HTTP is used by servers and clients to communicate and display information on a client browser Hub A device used to connect multiple computers to the Wireless Voice Gateway IP Address A unique 32 bit address assigned to every device in a network An IP Internet Protocol address has two parts a network address and a host address This modem receives a new IP address from your cable operator via DHCP each time it goes through Initialization Mode
66. ny provides you access to an Internet Service Provider ISP and Telephony Service Provider TSP The ISP is your gateway to the Internet and provides you with a pipeline to access Internet content on the World Wide Web WWW The TSP provides you with telephony access to other modems or other telephony services over the Public Switched Telephone Network PSTN Check with your cable company to make sure you have everything you need to begin they ll know if you need to install special software or re configure your computer to make your cable internet service work for you 15 Illustrations contained in this document are for representation only i uM aya Chapter 1 Connections and Setup Contact Your Local Cable Company You will need to contact your cable company to establish an Internet account before you can use your gateway You should have the following information ready which you will find on the sticker on the gateway e The serial number e The model number e The Cable Modem CM Media Access Control MAC address e The Terminal Adapter EMTA MAC address e Security information Service Set IDentifier SSID Encryption key passphrase WPA2 PSK by default channel number Default values are indicated underneath the modem on the sticker Please verify the following with the cable company WI The cable service to your home supports Euro DOCSIS compliant two way modem access Your internet account has been set up T
67. on so they can be routed to from your PCs This stack requires an IP address assigned by the cable company from their pool of available addresses Your cable company may have you or your installer manually enter assigned addresses into your gateway or use a DHCP Server to communicate them or use a method that involves you entering host names This stack uses a MAC address of MAC label 2 the MAC label is found on the bottom of the unit E g if the MAC address is 00 90 64 12 B1 91 this MAC address would be 00 90 64 12 B1 93 e IP Stack 5 for use by you to locally i e from somewhere on the LAN side in your home communicate with the Cable Modem and Networking sections to access the internal web page diagnostics and configuration This stack is also used by the gateway s networking section to route packets between the gateway s Networking section and your PCs This stack uses a fixed IP address 192 168 0 1 It uses a MAC address of MAC label 4 the MAC label is found on the bottom of the unit E g if the MAC address is 00 90 64 12 B1 91 this MAC address would be 00 90 64 12 B1 95 With RG Mode your cable company must provide one IP address for the CM section plus one for the Networking section from their pool of available addresses With RG Mode each PC you connect gets an IP address from a DHCP Server that is part of the Networking section of the gateway 82 Illustrations contained in this document are for representation onl
68. ormation ec By default the username is empty and the password is admin This is set by different actions non exhaustive list at the manufactory level following a reset factory on the modem following a reset from the operator following a change by the user who wants to come back to the default setting after using its own settings When the current password is the default one the user is strongly encouraged to change the default web password At your first connection or while the password is the default one a warning message is displayed on the top banner of each Web configuration page We want to encourage you to change the password in order to enforce the security of your modem The password can be a maximum of 8 characters and is case sensitive In addition this page can be used to restore the gateway to its original factory settings Use this with caution as all the settings you have made will be lost To perform this reset set Restore Factory Defaults to Yes and click Apply This has the same effect as a factory reset using the rear panel reset switch where you hold on the switch for 15 seconds then release it Note We are always suggesting to modify the password This is a basic protection against wrongful access to the Gateway Web pages 27 Illustrations contained in this document are for representation only IE EP AM os ay 0000 Chapter 2 WEB Configuration THOMSON images amp b B
69. page This can be required by some ISP providers Select different WAN Connection Type will lead to different contents Take the WAN connection type DHCP for example you can release and renew the WAN lease by pressing the buttons You can enter a spoofed MAC address that causes your gateway networking stack to use that MAC address when communicating instead of the usual WAN MAC address e g if the MAC address is 00 11 e3 df 66 95 this spoofed MAC address could be 00 11 e3 df 66 97 or any desired MAC address Please define a username and password for administration Ad rnini strati on THOMSON Click here to change the settings images amp beyond _ 7 Gateway VoIP NBRUGHE Ac 9 d Network Z9 WAN This page allows configuration and status of the internal DHCP client for the WAN ul WAN IP Address 10 10 141 11 MAC Address 00 18 9b 3a c4 4a WAN Duration D 00 H 02 M 10 S 00 m Expires Tue Dec 15 11 30 56 2009 DNS Servers _Belewe WAN Leme Renew WAN Leme WAN Connection Type piue v MTU 0 Hast Name i _ Required by some ISPs Domain Name Required by some ISPs Spoofed MAC Address oo oo oo oo oo o0 Apply Thomson 2007 Fig 16 Gateway Network WAN 34 Illustrations contained in this document are for representation only iw Eh aia Tay 0000s Chapter 2 WEB Configuration 3 Computers This page displays the status of the DHCP clients and current system time You can c
70. re the connection through Ethernet between the Wireless Voice Gateway and your computer is OK 2 Make sure the TCP IP protocol is set properly 3 Subscribe to a Cable Company Accessing the Web Configuration The Wireless Voice Gateway offers local management capability through a built in HTTP server and a number of diagnostic and configuration web pages You can configure the settings on the web page and apply them to the device Once your host PC is properly configured please proceed as follows 1 Start your web browser and type the private IP address of the Wireless Voice Gateway on the URL field 192 168 0 1 2 After connecting to the device you will be prompted to enter username and password By empty and the password is admin EE User name 4 Password sscecese Remember my password default the username is tees Fig 6 Dialogue for Login If you login successfully the main page will appear 22 Illustrations contained in this document are for representation only EU OE AN oa Ty 0000 Chapter 2 WEB Configuration Outline of Web Manager The main screen will be shown as below Please define a username and password for administration Click here to change the settings ZAYelaaligii iv vien Gateway VoIP Status Net Parent J Status 3 Software This page displays information on the current system software Software Information Standard Specification Comp
71. resentation only NU NEL WM ea Aa ae Table of Contents Chapter 1 Connections and Setup visesec ticis eot rrr Rete Rue eU viele Entre Rrexu Vu ren da mead aa a rapa 5 Turning on the Wireless Voice Gateway ern e nen ru ne nn aha au eA E E XR HR REX ERES E RE YR ne dana Raus 5 lirroiie np Md MP 5 Wireless Voice Gateway Features iiiter esee ortae hi FRE n E ENERMN ciaedsenddeasda dynersevecnene deaeadadeeds 5 What s onthe CD ROM iode cubraSi naa cia ir gaza sient epar baluddaa Ne ba Mi RER EAR KNEE a e RR URINE MU ENS unb a 7 Computer uiui m 8 Wall MAGN qe 9 Wireless Voice Gateway Overview x ueociuuepua treten tutu REOR PSMPU NNI Er UH NU SU pUR NEN ENDE ED NEP E FUN AREE xx 10 Front Panel ep P RE E 10 cru n 13 Relationship among the Devices onoesssusesauxs da ur Meis inidan a aves Ve spARP EY s VES UAM UE DEN ER DEAE TA AAEN 14 What th Modem DOR Goes a ti E ean maven aceciens a ARNa RUE NATA E RM NN M RPM INN TESNI Ei EAA 14 What the Modem Needs to Do Iis JOD uiiiesoxesn esos eer eeu acs RR Ex E Park uod FEXP ERERR MEN RIRMMARUEDE AEMPENE E RMSKRSMNE EE 15 Contact Your Local Cable Company meiss iio tae eS vos aa PR Eia triin iTe YPTI YU PRPEP HL TIREE MUS eR P NU dne ENS 16 Connecting the Wireless Voice Gateway to a Single Computer eese menm 17 Attaching the
72. s the contents of the SNMP event log e e n Software Time Priority Description O O i Time Not Estabished Griical 3 SYNC Timing Synchronization failure Failed io acquire FEC ConnocHon Tue Oct 202228 092009 Critical 3 No Ranging Response received T3 time out CM MAC 00 18 90 3a Tue Oct 2022 25 14 2008 Critical 3 TFTP faled Request sent No Response CM MAC 00 189bac Cassia Tue Oct 20 2224 25 2009 CHica s DHCPFALED Discover sert no offer received CM MAC 00 189 Tue Oct 20 2219 19 2009 Critical 3j Started Unicast Maintenance Ranging NoResponsereceied Diagnostics Event Log Initial Scan Backup Restore Thomson 2007 Fig 12 Gateway Status Event Log 30 Illustrations contained in this document are for representation only EE EPA eo aa lt r Chapter 2 WEB Configuration 6 Initial Scan To speed up the modem s first time connection enter known downstream frequency and or upstream channel ID information here Then click Apply and Reboot button to start scanning the cable network beginning with the values supplied here The value is provided in Hertz So for 562 MHz you must type 562000000 Administration THOMSON mages amp beyond Gateway VoIP staus pare aes Status Initial Scan To speed up the modems first time startup enter known downstream frequency and or upstream TA channel ID information here Then click the Apply and Reboot
73. sabled v Remote Bridges Bridging Thomson 2007 Fig 51 Gateway Wireless Bridging Wireless Bridging Choose Disabled to shutdown this function select Enabled to turn on the function of WDS Remote Bridges Enter the MAC Addresses of the remote Bridges to relay the signals for each other Apply After proper configuration click Apply to invoke the settings 70 Illustrations contained in this document are for representation only wh aia Ty 80000 Chapter 2 WEB Configuration 7 802 11e QoS WMM Settings Wi Fi Multimedia WMM is a component of the IEEE 802 11e wireless LAN standard for quality of service QoS The QoS assigns priority to the selected network traffic and prevents packet collisions and delays thus improving VoIP calls and watching video over WLANS Enable WMM This field allows you to enable WMM to improve multimedia transmission Enable WMM No Acknowledgement This field allows you to enable WMM No Ackonwledgement Power Save Support This field allows you to enable WMM Power Save Support Please define a username and password for administration Administration THOMSON Click here to change the settings Gateway VoIP cistus Nel Wis S 4 Wireless v 802 11 Wi Fi Multimedia This page allows configuration of the Wi Fi Multimedia QoS WMM Support On v No Acknowledgement Off Power Save Support On v TXOP b TXOP a g Discard EDCA AP P
74. source and destination as follows Type of Communication 1 Communication between the Internet and your PCs Example The packets created by your request for a page stored at a web site and the contents of that page sent to your PC 2 Communication between your cable company and the cable modem side Example When your cable modem starts up it must initialize with the cable company which requires the cable company to communicate directly with the cable modem itself 3 Communication between your PCs and the networking side Cable Modem Section Networking Section WAN CPE IP LAN IP Stack 2 Connected to your PC via Ethernet 802 11b gin Co Cable service Fig 57 Communication between your PCs and the network side Example The Wireless Cable Gateway offers a number of built in web pages which you can use to configure its networking side when you communicate with the networking side your communication is following this path 77 Illustrations contained in this document are for representation only EU EP AM IOS Uy 0000s Chapter 3 Networking Each packet on the Internet addressed to a PC in your home travels from the Internet down stream on the cable company s system to the WAN side of your Wireless Cable Gateway There it enters the Cable Modem section which inspects the packet and based on the results proceeds to either forward or block the packet from proceeding on to the Networking section Similarly the N
75. strations contained in this document are for representation only mU EN uM ata ay 800 00 Chapter 1 Connections and Setup Relationship among the Devices This illustration shows a cable company that offers Euro DOCSIS and Euro PacketCable compliant voice data services AN FAREN ZIER FEED EER frr EER IPrFFM JTFrIFFAE EMTA Gateway Internet Cable Company Internet Service Provider Computer Phone and Fax What the Modem Does The Wireless Voice Gateway provides high speed Internet access as well as cost effective toll quality telephone voice and fax modem services over residential commercial and education subscribers on public and private networks via an existing CATV infrastructure It can inter operate with the Euro PacketCable compliant head end equipment and provide the IP based voice communications The IP traffic can transfer between the Wireless Voice Gateway and Euro DOCSIS compliant head end equipment The data security secures upstream and downstream communications 14 Illustrations contained in this document are for representation only mI IEEE uM aay Tay 08 00s Chapter 1 Connections and Setup What the Modem Needs to Do Its Job B The Right Cable Company Make sure your local cable company provides data services that use cable TV industry standard Euro DOCSIS compliant and Euro PacketCable compliant technology B The Internet Telephony Service Provider ISP TSP Your cable compa
76. t provides communication across interconnected networks between computers with diverse hardware architectures and various operating systems TFTP Trivial File Transfer Protocol the system by which the Media Terminal Adapter s configuration data file is downloaded TSP Telephony Service Provider an organization that provides telephone services such as dial tone local service long distance billing and records and maintenance Universal Serial Bus USB USB is a plug and play interface between a computer and add on devices such as a Wireless Voice Gateway Xpress Technology One of the popular performance enhancing WiFi technologies designed to improve wireless network efficiency and boost throughput It is more efficient in mixed environments and it can work with 802 11a b g networks Please do not send any products to the Indianapolis address listed in this manual or on the carton This will only add delays in service for your product Thomson Inc 101 W 103 St INH700 Indianapolis IN 46290 USA 89 Illustrations contained in this document are for representation only AE eae Aa 0 000 THOMSON
77. teway Network FTP Diagnostics 38 Illustrations contained in this document are for representation only EU EP AM ty Uy 800 00s Chapter 2 WEB Configuration 7 Portbase PassThrough This page allows configuration of Portbase PassThrough After you enable it which Ethernet port will get public IP without NAT Please define a username and password for administration Administration THOMSON Click here to change the settings mages amp beyond _ wae Gateway VoIP status NetWork Advanced Fire x ntalc a 3S Network Va l Port base Passthrough This page allows configuration of Portbase PassThrough Ethernet Port 1 C Enable Ethernet Port 2 C Enable Ethernet Port 3 C Enable Ethernet Port 4 C Enable ters Portbase PassThrough Thomson 2007 Fig 21 Gateway Network Portbase PassThrough 39 Illustrations contained in this document are for representation only EE EPA eo aa lt r Chapter 2 WEB Configuration Gateway Advanced Web Page Group 1 Options This page allows you to enable disable some features of the Wireless Voice Gateway Please define a username and password for administration Acd m i n i stration THOMSON Click here to change the settings ius anii Gateway VoIP Aa ede s 2 T Advanced ae Options This page allows configuration of advanced features of the broadband gateway 2 Options WAN Blocking V Enabl
78. time out CM MAC 00 18 9b 3a c4 87 CMTS 00 00 MAC 00 15 a7 54 d6 54 CM QOS 1 0 CM VER 3 0 01 01 1970 84020300 05 MDD message timeout CM MAC 00 18 9b 3a c4 87 CMTS 00 00 MAC 00 30 b8 c9 eb 00 CM QOS 1 0 CM VER 3 0 01 01 1970 84020200 05 Lost MDD Timeout CM MAC 00 18 9b 3a c4 87 CMTS 00 00 MAC 00 30 b8 c9 eb 00 CM QOS 1 0 CM VER 3 0 01 01 1970 84020200 05 Lost MDD Timeout CM MAC 00 18 9b 3a c4 87 CMTS 00 00 MAC 00 15 a7 54 d6 54 CM QOS 1 0 CM VER 3 0 01 01 1970 84020300 05 MDD message timeout CM MAC 00 18 9b 3a c4 87 CMTS 00 00 MAC 00 15 a7 54 d6 54 CM QOS 1 0 CM VER 3 0 Fig 55 1 VoIP Basic Event log DOCSIS 74 Illustrations contained in this document are for representation only IE EP AM os ay 0000 Chapter 2 WEB Configuration Please define a username and password for administration THOMSON Click here to change the settings ages amp beyond images amp Deyont Di Gateway VoIP oes Basic Status iy i Event Log PacketCable i DOCSIS PacketCable Index Time Level Event ID Description Event log 1 2010 05 03 03 50 44 0 4000951500 Provisioning Complete 9 Thomson 2007 Fig 55 2 VoIP Basic Event log PacketCable 75 Illustrations contained in this document are for representation only Administration THOMSON Chapter 2 WEB Configuration 4 CM State This page shows the current state of the cable modem Please define a username and password for administration THOMSON E Click here to c
79. to trigger 46 Illustrations contained in this document are for representation only iy os Ty 0000 Chapter 2 WEB Configuration 7 DMZ Host Use this page to designate one PC on your LAN that should be left accessible to all PCs from the WAN side for all ports For example if you put an HTTP server on this machine anyone will be able to access that HTTP server by using your gateway IP address as the destination A setting of 0 indicates NO DMZ PC Host is another Internet term for a PC connected to the Internet THOMS ON Gateway VoIP Advanced E 3 Advanced r DMZ Host Exposed Host Thi juration of a specific network device to be exposed or visible Ux directly to the VVAN public inter when problem applications do not work with port triggers Entering a 0 means there are DMZ Address 192 168 0 0 Apply DMZ Host Thomson 2007 zl Fig 28 Gateway Advanced DMZ Host 47 Illustrations contained in this document are for representation only EE EPA eo aa lt r Chapter 2 WEB Configuration 8 RIP Routing Information Protocol Setup This feature enables the gateway to be used in small business situations where more than one LAN local area network is installed The RIP protocol provides the gateway a means to advertise available IP routes to these LANs to your cable operator so packets can be routed properly in this situation Your cable operator will advise you duri
80. up Chapter 1 Connections and Setup Turning on the Wireless Voice Gateway If there is no lighted LEDs on the front panel check the power on off switch position on the back panel of Wireless Gateway it must be ON 1 After installing the Wireless Voice Gateway and turn it on for the first time and each time the modem is reconnected to the power it goes through several steps before it can be used Each of these steps is represented by a different pattern of flashing lights on the front of the modem Note All indicators flash once before the initialization sequence If both DS and US LEDs are flashing it means the Wireless Voice Gateway is automatically updating its system software Please wait for the lights to stop flashing Do not remove the power supply switch off on off switch or reset the Wireless Voice Gateway during this process Introduction Wireless Voice Gateway Features eHigh Speed Data Service Solution eEuroDOCSIS 3 0 cable modem dual mode DOCSIS EuroDOCSIS eGiga Ethernet router with 4x Standard RJ 45 connectors for 10 100 1000Mbps Auto negotiation and MDIS functions eWi Fi 11n wireless connection e Wireless security multiple SSID and WPS solution Two RJ 11 Foreign Exchange Station FXS ports for phone and fax connections eSupport simultaneous voice and data communications Two simultaneous voice conversations in the different FXS ports with different CODEC PCM A aw PCM law G
81. up AP PIN 12345670 WPS Add Client Add a client Push Button PIN PIN Fig 41 Automatic Security Configuration WiFi Protected Setup WPS is an easy and secure way of configuring and connecting your WiFi access point In your case the TWG870 is the Access Point AP and Your PC or Wifi Device is called the STA When configuring your Wifi Network via WPS Messages are exchanged between the STA and AP in order to configure the Security Settings on both devices WPS Config It will help you to Enable or Disable the WPS feature To enable you need to select WPS to disable you need to select Disabled Note After you Enabled the WPS you will get the options as show in Fig 35 and the WPS Config State box will show its configuration status Device Name By using this you can change the factory default to a name of your choice which is up to 32 characters long as like SSID WPS Setup AP Here you do not need to change anything just skip this step WPS Add Client There are two methods Push Button and PIN Select the method you want But the default selection will be PIN 61 Illustrations contained in this document are for representation only iy os Ty 0000 Chapter 2 WEB Configuration If you select Push Button then the WPS Add Client option will appear as shown below WPS Add Client Adda client Push Button PIN Add Fig 42 WPS Push Button And then if you click
82. vice is not connected The other service can normally be disconnected at the Network Interface Device located on the outside of the house If using the second line on a two line telephone use a 2 line to 1 line adapter cable For more Usage and Troubleshooting Tips use the web site links provided on the CD ROM http www Technicolor net GlobalEnglish Deliver Cable cable modems routers gateways Pages default aspx Service Information If you purchased or leased your Wireless Voice Gateway directly from your cable company then warranty service for the Digital Cable Modem may be provided through your cable provider or its authorized representative For information on 1 Ordering Service 2 Obtaining Customer Support or 3 Additional 86 Illustrations contained in this document are for representation only iw uM aay Tay 800000 Chapter 4 Additional Information Service Information please contact your cable company If you purchased your Wireless Voice Gateway from a retailer see the enclosed warranty card Glossary 10 100 1000 BaseT Unshielded twisted pair cable with an RJ 45 connector used with Ethernet LAN Local Area Network 10 100 1000 indicates speed 10 100 1000 BaseT Base refers to baseband technology and T means twisted pair cable Authentication The process of verifying the identity of an entity on a network 87 Illustrations contained in this document are for represe
83. xtPuuERXRNI E RU XI RUD E RES RN RUPES Reed BE RA 49 2 Illustrations contained in this document are for representation only iw uM aay Tay 800000 Table of Contents 1 Web Content liri 49 2 TOD Filtering isis es Ss Sains 50 3 Local Los and Remote Loe a6 sas iien ts ee tase ae eee eect oe we REN SU PUE 51 Gateway Parental Control Web Page CETOUB usce san cactacncsanvacentansaxachoundcenvenan Cede shomicgacnedutaanatacieeiens 52 NIC e 52 Galeway Wireless Web Page Groupes ac iius on tx bn Mr ERa a aeo nonum sie rs nU AEAEE NEER 53 Ir LOANNI DRE 54 2 902 115 g u Primary NetWork insisi eien E Ek xu xad ceu Ou a RN I p DAxE tM pU Dr FXN EIER EUER RM MEE EE 56 3 Guest NetWOTK Mp RET 65 A ci ii uoaa nia EOR A NA EAE NEE E E EENAA ANATS 67 SE DNA sananne iaa aN EEA AAE A pede Ea SA EAEE ONENA EEA 68 D DORTEIBE diseno dier Eas temas doceat ned EAA ATE NARA ANEAN E ELANG ET EAN TAA 70 7 802 11e QOS WMM Settings acisna oaan aa nemen A nemen ne mene mene se rese nnne nns 71 VolP Basie Web Page CIFOUD iesus si si sas va see Yom dno eIao AF eR AEAEE IM ZI PRA UR POM PA NN PEIUS 72 IMP Pe eM 72 2 H rdware Info aisinn E ET a A A EEA 73 Mo 4E 74 Mako
84. xxxxxx network characters only Network Name SSID Select Closed to hide the network from active scans Network Type Open Closed Open Select Open to reveal the network to active scans Select a particular channel on New Channel l 6or 11 which to operate Enable or disable the wireless Interface Enabled Disabled Enabled interface Tablel Basic Settings Definitions 55 Illustrations contained in this document are for representation only iy os Ty 0000 Chapter 2 WEB Configuration 2 802 11b g n Primary Network This page allows you to configure the Network Authentication It provides several different modes of wireless security You will have to enter proper information according to the mode you select Please define a username and password for administration Administration THOMSON E Click here to change the settings images amp beyond Gateway VoIP 4 z Gna wo S Wireless ip j 802 11 Primary Network This page allows configuration of the Primary Wireless Network and its security settings Primary Network Thom_D2046917 00 26 24 1c 98 6e Primary Network Enabled v Automatic Security Configuration Primary Network Network Name SSID Thom D2046917 Disabled iv Closed Network Open i WPA ccess Contro WPA PSK Enabled m WPA2 pong WPA2 PSK Enabled gJ WPA WPA2 Encryption TKIP AES WPA Pre Shared Key 92999090000900900900090090000009 F Show Key RADIUS
85. y mE EPA eo a lt a Chapter 4 Additional Information Chapter 4 Additional Information Frequently Asked Questions Q What if I don t subscribe to cable TV A If cable TV is available in your area data and voice service may be made available with or without cable TV service Contact your local cable company for complete information on cable services including high speed internet access Q How do I get the system installed A Professional installation from your cable provider is strongly recommended They will ensure proper cable connection to the modem and your computer However your retailer may have offered a self installation kit including the necessary software to communicate with your cable ISP Q My modem is connected to the power sector but does not work A Check the ON OFF button on the rear panel of your modem It should be set to 1 Q Once my Wireless Voice Gateway is connected how do I get access to the Internet A Your local cable company provides your internet service offering a wide range of services including email chat and news and information services and a connection to the World Wide Web Q It seems that the wireless network is not working A Check the WiFi LED on the front panel If it is no lighted press on the WPS Wifi button shortly less than 1 second on the side of the modem and then check again the WiFi LED If it is lighted then the WiFi is enabled Q Can I watch
86. your wireless PCs and the gateway so they can t be observed by others The following minimum security setting changes to factory defaults are recommended See the 802 11b g Security Web Page discussion below for details Data Encryption Set to WPA 64 bit PassPhrase Use this feature to generate security keys 53 Illustrations contained in this document are for representation only IE EP AM os ay 0000 Chapter 2 WEB Configuration 1 802 11b g n Radio To set the basic configuration for the wireless features click RADIO from the Wireless menu These must match the settings you make on your wireless equipped PC on the LAN side Please define a username and password for administration Click here to change the settings LS 9 Gateway VoIP Administration Wireless v Wireless i3 802 11 Radio This page allows configuration of the Wireless Radio including current country and channel number Radio Interface Enabled Wireless MAC Address 00 26 24 1c 98 6e Output Power 10096 802 11 Band 24Ghz 802 11 n mode Auto Bandwidth 20 Mhz Sideband for Control Channel 40 Mhz only Control Channel 7 v Current Channel 7 Apply Restore Wireless Defaults Thomson 2007 Fig 35 Gateway Wireless Radio Interface The wireless radio in your gateway can be completely de activated by changing Interface to Disabled Click the Apply button to save your settings Activated by changing interface to enabl

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