Raptor-Telematics
Contents
1. 70 CAN Logging Config Telematics ZnEV 02 ison 9 18 2014 1 15 PM Complete 9 18 2014 1 31 PM 25069 CAN Logging Config AliChannets 2 ison 8 26 2014 Canceled 8 26 2014 25068 CAN Logging Config AllChannels 2 ison 8 26 2014 Canceled 8 26 2014 25067 CAN Logging Config AllChannels 2 ison 8 26 2014 Canceled 8 26 2014 25066 CAN Logging Config AllChannels ison 8 26 2014 Complete 8 26 2014 25065 CAN Logging Config AliChannels ison 8 26 2014 Complete 8 26 2014 25064 CAN Logging Config I i n 8 26 2014 Complete 8 26 2014 25063 CAN Logging Config Telematics ZnEV 02 ison 8 26 2014 Canceled 8 26 2014 25062 CAN Logging Config Telematics ZnEv 02 ison 8 26 2014 Canceled 8 26 2014 25061 CAN Logging Config Telematics ZnEV 02 ison 8 26 2014 Canceled 8 26 2014 25060 CAN Logging Config Telematics ZnEv 02 ison 6 26 2014 Canceled 8 26 2014 25059 CAN Logging Config Telematics ZnEV 02 ison 8 26 2014 Rejected 8 26 2014 25058 CAN Logging Config Telematics ZnEY 02 ison 8 26 2014 Rejected 8 26 2014 25057 Framework Config template config txt 8 4 2014 Complete 8 4 2014 New Eagle www neweagle net PH 734 929 4557 9 Pali e e pa New Eagle 4 5 5 Last Data Set See the last data set recorded from the TCM EA MG Details DemoKkit5 Template C4Max with 112 pir Map Satellite f VIN ABCDEFGHIYJKLMNOPO Last Update Check 9 18 2014 1 31 PM Status Active a do Habitat 7 for Humanity TCM Details Couyle so 2 lt P Man T IMEI 3 Manpow2. Go to the Vehicles index Your active vehicles will first show up These are vehicles that have a TCM linked to the vehicle and are set to Active on the web portal If you click Show Inactive you will see inactive vehicles which are vehicles that are set to Inactive on the web portal You can also create a new vehicle by clicking New Vehicle 4 5 1 Create a Vehicle To create a new vehicle add a display name that will help identify the vehicle It must be at least one alphanumeric character You may also add a VIN number however it is not required Select the vehicle template that is associated with your data plan Select the desired TCM from the Install TCM dropdown list then click Install Under the Engineering Data tab go to Configure Data Logging and select the desired data logging configuration which you had created in your Vehicle Template or choose a new DBC file By default the vehicle status will be Active If the vehicle is inactive it is advised go to Edit Vehicle Name gt uncheck the active box and then uninstall that TCM in the TCM index New Eagle www neweagle net PH 734 929 4557 7 Pali e e pa New Eagle 4 5 2 Vehicle List This is where you end up when you click the See All Vehicles link on the home page Here you can see all of the vehicles in your fleet and a brief summary of their status Clicking on a vehicle takes you to a detailed page for tha
3. SL A New Eagle CONTROL SYSTEM SOLUTIONS Raptor Telematics User Manual Last Updated 4 24 2015 New Eagle www neweagle net PH 734 929 4557 2 a A bay AR New Eagle Contents Li Iii 2 HIM nd 2 1 Mia 3 SOA AA E 3 1 CAN Logging and Remote DiagnhostiCS iii 3 2 Remote KENA aaa NAA aa A Une NE BAE a AA AA 4 1 Loen HONE SC AA 4 2 i AA AA E E 4 3 vence TEMPS ee AA NA AG ee 4 4 MEN VENICE ANAN GANAN ANA AA 4 4 1 ORS STNG AA AA AA AA 4 4 2 NENE libia 4 4 3 Engineering Data Screen 0 1 00 a 4 4 4 Ce Naa AG AA AA 4 4 5 df BEC AN AA AA TE 10 4 4 6 ACNE PAP PAANAN 11 New Eagle www neweagle net PH 734 929 4557 2 S Fail n IT _ eA Neu Eagle 1 Introduction The Raptor Telematics solution enables remote tracking and management of assets through GPS and cellular data technology This system serves as gateway for remote administration of vehicles and data analysis The New Eagle telematics platform can monitor and analyze driver behavior measure fuel consumption and detect maintenance issues with vehicles before they become a problem The seamless integration between the Telematics Control Module TCM and New Eagle ECUSs also allows the option for remote calibration reflashing of the ECU and fault reporting The TCM is a standalone unit that can perform a multitude of functions from CAN data aggregation and analytic processing to real time vehicle monitoring through
4. available Cell networks It can communicate desired parameter information to a web based portal Controller L ee 5 CAN Connection Telematics Web Server End user PC Web interface Control Module int i CAN data logging GPS data Remote Reflashing Remote Calibration Cellular Network Connection internet Connection Figure 1 Telematics Data Flow Infographic New Eagle www neweagle net PH 734 929 4557 3 Vali A pa New Eagle 2 Hardware Raptor Telematics uses C4Max hardware from Mobile Devices for TCM hardware Other hardware options may be available at a later date 2 1 C4M ax The C4Max is a compact telematics hardware component suitable for rugged industrial and automotive environments The hardware has GPS receiving capabilities CAN communication ports and GSM data capabilities for communication over cellular networks to web servers Hardware specifications are below Hardware Specifications ARM 11 500 MHz Processor RAM Flash GPS Receiver Modem GSM and GPS Attenas LEDs Power Supply Connectors Operating Temperature Dimensions 25 70 C 88x54x17 mm Figure 2 Hardware Specifications Signal Pin Colour DIG_OUTI 1 Purple DIG OUT 2 Blue 41706 R5485 AJ 3 White with black 41706 R5485 B 4 Red with black INS TACHO DATA 5 Green R S232 CIS Blue with black R5232 RXDZ 7 Green with black RS232_RTSI 6 Grey with black ONE WIRE 9 Gr
5. causes extensive damage to the vehicle e Service techs can be dispatched with knowledge of what the problem is reducing diagnostic time in the field e Vehicle performance can be monitored and under performing vehicles targeted for detailed analysis This may lead to a recalibration or updates to the ECU software e Driver behavior analysis can identify drivers in need of additional training 3 2 Remote Reflash Note that Remote Reflash is only available in Telematics Platinum Level This feature allows the telematics unit to update the ECU without having to recall the vehicle from the field The ECU has final authority to determine when it is safe for the ECU to be updated the telematics unit will query the ECU periodically when it has an update operation to perform A part of the handshake protocol between the telematics unit and the ECU is a seed key verification process that ensures that only authorized telematics units can perform an update on the ECU Further the reflash packages are signed with a private key so that no unauthorized updates can performed This signature is verified by the telematics unit upon download New Eagle www neweagle net PH 734 929 4557 5 S Fail pin m New Eagle 4 Using the Back End 4 1 Login Home Screen When you purchased your Telematics Control Module TCM you were also given a login for the telematics web portal Go to telematics neweagle net and log in with your provided lo
6. er TT Phone Number i Map dara 2014 Google Terme of Usa Repon a mag error TCM Serial Number 80108000569 Newer Big Map Report Identifier 2955 Showing 9 18 2014 1 56 PM to 9 18 2014 4 54 PM Engineering Data Active Faults Latest Report Time 9 19 2014 12 03 PM APP 17 Batt CellVoltMax 1 22 V Batt_CellVoltMin 0 705 V Batt_CurLimMn 0 055 A Batt_CurLimMx 0 05 A Batt_HighCellRes 0 25 mOhm Batt_HighCellResID 24 ID Batt_IsoLvl 800 Ohms V Batt_MaxTmp 193 C Batt NumPopCells 26 num Batt OpenCellID 23 ID Batt_PackAmpHours 22 Ah Batt_PackCurrent 999 55 A Batt_PackVolt 1206 14 V Batt_Res 0 27 ohms New Eagle www neweagle net PH 734 929 4557 10 New Eagle 4 5 6 Active Fault Page A user has the option to configure some messages to be faults that the data server will parse and display when a fault was sent Pali e e pa Details DemoKit5 Fark mu Template C4Max with 112 pin Map Satellite VIN ABCDEFGHIJKLMNOPO Last Update Check 9 18 2014 1 31 PM Template C4Max with 112 pin Planet Rock Status Active 3 Jo Pa ReStore Habital for Humanity TCM Details Cooule Ca n mi Wer IMEI 354676050029551 ste 5 pio i Map data E2014 Google Terms of Use Report a map error Phone Number TCM Serial Number 80108000569 Big Map Report Identifier 2955 Showing 9 18 2014 1 56 PM to 9 18 2014 4 54 PM Engineering Data Updates Active Faults Active Fa
7. ey AIN IN 10 Brown YBAT 11 Red c4Maliftea GND 12 Black CANL 13 Yellow with black CANH l4 Purple with black IGNITION is Re 20 19 18 17 16 15 14 13 12 11 ALARM I ae 10 9 8 7 6 5 4 3 2 1 RS232_RXDI 17 Orange with black RS232_TXDI 18 Brown with black R5232 TXD2 19 Black wth white AN NZ 20 Yellow Figure 3 C4Max Pinout New Eagle www neweagle net PH 734 929 4557 4 SL AN w Eagle 3 Software Capabilities Raptor Telematics units come with built in application software which can be configured from the back end web portal Source code for the modules is not made available The capabilities of the software are described in the following sections 3 1 CAN Logging and Remote Diagnostics The TCM has CAN logging capabilities It can log up to 10 CAN messages which are configurable through DBC by the fleet manager through the back end web portal Data can be logged at 250kbaud or 500kbaud The remote diagnostics feature allows service personnel to monitor the status of deployed vehicles The ECU broadcasts diagnostic information regarding the health and performance of the vehicle on the CAN bus This information is logged by the telematics unit and submitted to the Fleet Web Server where it can be viewed and queried Access to near real time data on the status and location of deployed vehicles can lead to substantially reduced maintenance costs e Malfunctioning equipment can be identified quickly before a catastrophic failure
8. gin credentials This will take you to the home screen where you will find a summary of the vehicles TCMs etc This is the jumping off point for everything you can do in the portal Va Customer Dev Rapi x ta e G D localhost 57183 Customer Details 1 NG ING Hello scott Log off TN MS ie s Site Users Customers TCUConfigs Home Contact New Eagle Dev Vehicles Vehicles VIN Last Data Last Check In DemoKit5 9 22 2014 9 22 2014 emitter 5 9 8 2014 emitter 12 9 8 2014 emitter 4 9 8 2014 See All TCMs emitter 14 9 8 2014 emitter 3 9 8 2014 emitter 6 9 8 2014 emitter 11 9 8 2014 emitter 10 9 8 2014 emitter 9 9 8 2014 See All Vehicles C4Max with 112 pin 24 See All Vehicle Templates Users Last Logged In 12 47 PM 10 15 AM See All Users C4Max Configuration Customer Index Edit Profile New Eagle 2014 Current Time Zone UTC 05 00 Eastern Time US amp Canada v1 2 0 21 Figure 4 Telematics Home Screen New Eagle www neweagle net PH 734 929 4557 6 EA New Eagle 4 3 TCM Index Once you re logged in go to the TCM index by clicking See All TCMs This provides a list of all Telematics hardware provisioned for your project and includes details on hardware and Sim card identification numbers Check that the TCM you were given matches a TCM listed in the index The IMEI is listed on the TCM hardware 4 3 1 Installi
9. lanet Rock a Status Active R gt ReStore Habitat o for Humanity TCM Details R 9 KAB 7 e Manpower E 5 p4 IMEI 354676050029551 E Phone Number pd Mag data 2014 Google erms of Use Repon a mag error TCM Serial Number 80108000569 Older Newer Big Map Report Identifier 2955 Showing 9 18 2014 1 56 PM to 9 18 2014 4 54 PM Report Data First record 7 31 2014 2 40 PM Last record 9 18 2014 4 54 PM CSV Report 7 31 2014 to 9 18 2014 Download Include GPS Manage CAN Config Edit TCM Index Vehicle index New Eagle www neweagle net PH 734 929 4557 8 ml New Eagle In the engineering data screen you can additionally configure the data logging by creating a new configuration based upon a dbc file 4 5 4 Update Screen See a record of the updates to the TCM Details DemoKitd a rw Template 4N ith 112 pi Map Satelite f VIN ABCDEFGHIJKLMNOPQ Last Update Check 9 18 2014 1 31 PM Template C4Max with 112 pin Fa Planet Rock a Status Active Fa i ir TCM Details Coste KG o ed IMEI 5002955 Manpower wi Phone Number 4 Map data 82014 Google Terms ofUse Report a map error TCM Serial Number 80108000589 Big Map Report Identifier 2955 Showing 9 18 2014 1 56 PM to 9 18 2014 4 54 PM Engineering Data Updates Latest Active Faults Update Orders Create New Order Id Type File Name Target Id Created Status Last Activity Available 220
10. ng a TCM Before using a TCM it must be installed from the back end This will initialize operation of the communications and capabilities and configure the TCM hardware with a template that has been created and define the vehicle upon which it is installed You can add display names and VIN to identify the TCM or TCM s vehicle 4 4 Vehicle Templates Go to the Vehicle Template index You may look at any of the templates to see which data plan is associated with the template You can configure the data logging capability of your template and edit other properties of the template s behavior nder Vehicle Templates Under the CAN Logging Configuration subheading you can set up your data logging configuration by uploading a DBC file To configure other properties of the template to interface with your MotoHawk or Raptor controller click Edit under the TCM Configuration subheading and go to TCM Configuration Select C4Max 1 0 from the drop down menu You may edit the various properties to match your application requirements The telematics Core properties are related to the protocol for CAN communication with a MotoHawk or Raptor ECU for remote reflash The Data Logging properties relate to rates and network settings for data logging If unsure default properties are a good starting point Please be aware that changing the reportPeriod and ftsPeriod may affect the amount of data used in a set period of time 4 5 View Vehicles
11. t vehicle Dev Vehicles Create Vehicle Show Inactive VIN Name TCM Template Last Check In Active Updates mjygcdewaz blargh 000000000111110 C4Maxwith112 pin yes no mjygcdewaz blarghdupe C4Max with 112 pin yes no qscgyjmipoiu boondoggle C4Max with 112 pin yes no poiuytrewq broken bus C4Max with 112 pin no no DemoHeater 17 4247 C4Max with 112 pin 4 1 2014 3 30 PM yes no Demokit4 000000000333330 C4Max with 112 pin 3 18 2014 3 15 PM yes no ABCDEFGHIJKLMNOPQ Demokit5 354676050029551 4Max with 112 pin 9 18 2014 1 31 PM yes no emitter 10 000000000123550 8 C4Max with 112 pin yes no emitter 11 0 1235 C4Max with 112 pin yes no emitter 12 000000000123570 C4Max with 112 pin yes no emitter 13 000000000123580 C4Max with 112 pin yes no emitter 14 000000000123590 C4Max with 112 pin yes no utter 15 000000000123600 4Max with 112 pin yes no emitter 3 000000000123480 C4Max with 112 pin yes no emitter 4 000000000123490 C4Max with 112 pin yes no Page 1 of 2 mi 4 5 3 Engineering Data Screen By clicking on any of the active vehicles you will be taken to the Engineering Data Screen which has tabs for data logging files a list of software updates and active faults Select a range of data and download into a CSV file Google map presentation on all tabs for GPS activity Details DemoKit5 Template C4Max with 112 pi 6 Map Satelite VIN ABCDEFGHIJKLMNOPQ Last Update Check 9 18 2014 131 PM Template C4Max with 112 pin ila P
12. ults Time 9 19 2014 12 03 PM l Litr AccurateFeedbackMsgTimeout AirCPresInptHi APP1InptLo Batt101MsgTimeout BMSEnblPwrR2 Edit TCM Index Vehicle index New Eagle www neweagle net PH 734 929 4557 11
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