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1. This section gives solutions to some printer problems you may have General Problems No LED lights up on control panel when switched on Make sure that the power supply cables are correctly plugged into the printer the power adaptor and to the power outlet Make sure that power is supplied to the power outlet If the outlet is controlled by a switch or timer try to use another outlet Printing Problems Nothing can be printed with ERROR LED flashing Most possible cause for the flashing Error LED is that the printer has been printing for quite a period of time and the print head temperature becomes too high After few minutes under normal ventilation the print head should be able to cool down and the Error LED will stop flashing Printing will resume after cooling down If this is not the case contact a qualified service person Nothing can be printed with ERROR LED ON Check the Paper Out LED If it is ON most probably either the paper roll is not installed or the paper roll is at or near the end Install a new paper roll If the Paper Out LED is OFF please check if the print hood is properly closed There are 2 internal check points inside the printer to assure the locking of the hood for a decent printing Therefore any dislocation of the hood may cause an error status and inhibition to printing Press down the hood at in the middle of the opening when closing it till it audibly clicks into place If both situations are not the cause2. UNPACKING Followings are items you may find when you carefully unpack the carton that delivers PP 6900 series printer If there is any discrepancy or problem contact your dealer immediately Be sure to save the packing materials in case the printer needs to be shipped at some point in the future 1 The printer itself 2 Thermal paper test roll 80 mm wide 3 One piece of spacer plate for 58mm paper width 4 One of the interface cables a USB cable for PP 6900 b Serial cable with 9 pin D sub Female to 9 pin D sub Male connectors for PP 6900S serial model c Parallel cable with 25 pin D sub Male to 25 pin D sub Female connectors for PP 6900P parallel model d No interface cable for PP 6900L or PP 6900W Length of the interface cable depends on whether the order includes the power adaptor When power adaptor is included the interface cable is 6 ft long for stand alone application When the power adaptor is not included in the order the interface cable is a shorter one for integrated application in Posiflex POS system 5 One of the power sources a Power adaptor power cord depending on country type ordered b Power USB cable P N 21863256800 6 This User s Manual OPTIONS e Kitchen bell Alarm type KL 100 or buzzer type KZ 200 e Parallel Interface Kit e Serial Interface Kit e LAN Interface Kit e Wi Fi Interface Kit e Language to add to standard model Japanese Kanji Korean Simplified Chinese or Tr
3. Switch ON OFF position 1 Available Beep sounds after printing Disable Beep sounds after printing 2 3 Barcode Height Reduction Refer to the table below 4 5 Line Space Reduction Refer to the table below 6 7 Line Feed Reduction Refer to the table below g DIP switch is disabled Software Switch SW1 is enabled Software Switch SW1 is disabled SW4 1 switch control the Beep sound after printing Please select ON if this beep sound is required and it will not make any sound after OFF is Part 19 Downloaded from www Manualslib com manuals search engine selected Software switch SW4 2 amp 3 helps user to save paper by reducing the barcode height to 25 50 or 75 of the original size Please refer to the following table to change this switch s setting Effect of positions 2 amp 3 on Barcode Height Reduction as in table below SW4 Pos 2 OFF ON OFF ON SW4 Pos 3 OFF OFF ON ON Barcode Height Reduce 25 Reduce 50 Reduce 75 Reduce This function is to reduce the spaces between every two lines in every single paragraph For SW4 4 amp 5 please refer to the below table before regulating the percentage of line space reduce Effect of positions 4 amp 5 on Line Space Reduction as in table below SW4 Pos 4 ON SW4 Pos 5 ON Line Space Reduce Reduce 25 Reduce 50 Reduce 75 For switch 4 position 6 amp 7 it can reduce the spare space betwe
4. POSIFLEX PP 6900 Series THERMAL PRINTER USER S MANUAL Rev Original FCC Notes This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions manual may cause interference to radio communications It has been tested and found to comply with limits for a Class A digital device pursuant to subpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures to correct the interference CE manufacturer s Declaration of Conformity EC Council Directive 89 336 EEC of 3 May 1989 This product has been designed and manufactured in accordance with the International Standards EN50081 1 01 92 and EN50082 1 01 92 following the provisions of the Electro Magnetic Compatibility Directive of the European Communities as of May 1989 Warranty Limits Warranty terminates automatically when any person other than the authorized technicians opens the machine The user should consult his her dealer for the problem happened Warranty voids if the user does not follow the instructions in application of this merchandise The manufacturer is by no means responsible for any damage or hazard caused by improper application About This Manual Po
5. please try pulling the hood lock forward If the top hood won t release automatically check for paper jam described in next item If there is no paper jam and the print head is not overheated turn off the printer and wait for half a minute then turn it back on If the problem still remains contact a qualified service person Nothing can be printed with ERROR LED OFF Try to run self test according to previous chapter to check if the printer itself works properly If the self test passes check the following 1 Check the connection of the interface cable at both the printer and computer ends Also make sure that this cable meets the specification required for both the printer and the computer 2 Check the printer data communication settings against the computer The printer settings can be found easily on the self test print out If the problem remains or the self test fails contact your dealer or a qualified service person Poor printing quality Contaminants like paper scraps and dusts on the thermal print head can lower the print quality drastically Clean the print head Part 12 Downloaded from www Manualslib com manuals search engine as described in previous section Also print density is regulated thru switch settings Paper Jam Problems Paper is jammed inside the printer Push down the paper cover release button then the top paper cover can be released Remove the jammed paper and reinstall the paper roll Close the
6. Off In this way the printer performs an automatic paper cut each time when the top cover is closed e g after paper roll being loaded with the printer in operating condition However if it is placed in ON it will not automatically cut paper after top cover being closed For switch position 2 3 if the printed paper does not need to be completely cut please set this switch to OFF the paper will auto cut partially and leave a tiny piece that user needs to rip the printed paper after cover return when it is set to On the paper will fully cut after paper being printed For switch position 2 4 when it is set to OFF the paper will feed before cutting when software does not define this point and there will be a further paper feeding after cutting to prevent last 2 lines cut Before setting this switch to ON please make sure that your software will take care of enough paper feed for printed lines cut prevention issue For switch position 2 5 if the switch is set to ON the busy signal set to host only when input buffer is full When it is set to OFF busy signal is sent to host whenever the input buffer is full or an off line status occurs Therefore signals including the paper near end detect will generate busy signal to the host Moreover the printer will keep on beeping at Paper End completely no paper till paper is replaced when S2 5 is ON When S2 5 is OFF the printer will keep on beeping eve
7. addresses listed in this utility against the MAC address label you can find under each printer Any PC connected in the same network can use TCP IP to use PP 6900L in the way like a directly connected local printer So for direct I O control by tools like HyperTerminal all commands applicable to the serial or parallel interface model can work on PP 6900L in the same way as PP 6900 except the port must be TCP IP with the IP address of the printer Similarly for Windows printer driver setup please Add Printer and select for Local printer and select port TCP IP with the printer IP address then use the same Windows printer driver of PP 6900L Posiflex Wi Fi POS Printer Manager for PP 6900W When setting the host system by AD HOC mode please set the host system IP Part 10 Downloaded from www Manualslib com manuals search engine in the same network segment with PP 6900W in the 192 168 192 XXX The default Wi Fi mode for the PP 6900W is AD HOC mode that can be searched by this printer manager utility After starting the software the host system will automatically search printer by Broadcast or search by IP modes and show as a list After PP 6900 shows in the list the IP address setting can modify Please notice that PP 6900W Wi Fi module will reboot automatically right after change or update setting Finally set the host system back to original mode For modifying the printer s Wi Fi setting through USB interface plea
8. please find the information document such as read me or installation guide or application guide and follow the instructions inside LAN and Wi Fi PRINTER SPECIFIC ISSUES Web Manager for PP 6900L The default static IP for the PP 6900L is 192 168 192 168 and default listen port is 9100 User may set his own IP to the same network segment and use any browser to connect to the printer IP to configure the LAN setup of the PP 6900L including changing the printer IP for application according to his network administrator s request However DHCP is not supported Reset Button in Pin Hole As the setup for the PP 6900L W can be set freely the changes are not well registered some troubles could be introduced Therefore in PP 6900L W there is a Reset pin hole near the LAN connector or Wi Fi Module Use something like a ball pen tip or straightened end of paper clip to push and holding for at least 5 seconds into this hole will reset the LAN Wi Fi setup of the printer back to the default values at delivery so the user may re do all setup The LAN setup can be viewed in the second paragraph of self test printout for the PP 6900L LAN POS Printer Manager This utility can be used to manage multiple PP 6900L s connection in the same network under Windows as long as there is no conflicting IP in the network This utility can assign to each LAN printer a different device name for easy recognition In case of confusion please check the MAC
9. printer prints on each printing command received immediately However the printer may have to engage brake frequently waiting for next command resulting in trembling When this switch is set to OFF the printer starts printing only when more graphical data is collected thus performing a much smoother printing operation For switch position 3 2 it defines the print speed while process printing when it is set to On print speed is enabled in 120 mm s when it is set to Off the print speed is enabled in 200 mm s or 170 mm s for DIP Switch Position behavior For switch position 3 3 Thailand THAI font process is being undertaken and signifies 3 Pass when it is set to On it signifies 1 Pass when it is set to Off For switch position 3 4 UPOS Auto Write is enabled when it is set to On Off it is disabled For switch 3 5 6 7 8 Print Density Adjust is enabled Effect of positions 5 6 7 amp 8 on Print Density is defined as below SW3 Pos 5 OFF ON OFF ON OFF ON OFF ON OFF ON OFF SW3 Pos 6 OFF OFF ON ON OFF OFF ON ON OFF OFF ON SW3 Pos 7 OFF OFF OFF OFF ON ON ON ON OFF OFF OFF SW3 Pos 8 OFF OFF OFF OFF OFF OFF OFF OFF ON ON ON Print Teal oles o esl 95 as Since the qualities of different paper are not alike please regulate the print density and printing speed to obtain the satisfaction of printing quality SW4 Switch Position Behavior Table
10. the PP 6900 software switch utility Software switches has divided into SW1 SW2 SW3 and SW4 The following information is going to describe these settings The switch position behavior definitions of software SW1 are the same as those of hardware DIP switch Please refer to DIP Switch Poison Behavior Table in Part 17 Only either SW1 or DIP switch can be enabled at one time If SW1 is enabled DIP switch is automatically disabled and vice versa Toggling SW4 Pos 8 controls which to be enabled as shown in the SW4 switch poison behavior table in Part 20 SW2 Switch Position Behavior Table Switch position Paper Back Feed Disable Enable Paper Back Feed Disable cut paper after cover return _ Enable cut paper after cover return 2 3 Full cut mode Partial cut mode 4 Cut without paper feed Cut with auto paper feed 5 Busy on buffer full Busy on buffer full and or off line 6 CR code ODh effective CR code ODh invalid Part 17 Downloaded from www Manualslib com manuals search engine 8 XON XOFF handshaking DSR DTR handshaking Software switch 2 1 control the retractable function When this switch is set to OFF printer will enable to retract paper 6 5 mm before it starts to print with the aim of reducing paper loss In contrast it will print straightly when this switch is placed to ON Please notice that the factory default of this switch is OFF For software switch 2 2 it is recommended to place at
11. C to 40 C Ideal humidity is from 20 to 85 RH no condensation e Do not set any liquid or drinks such as coffee on the printer case e Do not touch any metal part to avoid possible electrostatic damage Part 13 Downloaded from www Manualslib com manuals search engine e Do not touch the areas around the print head and motor during or right after printing It can be very hot e Do not allow the cut receipt to slide back into the cutter during the operation As this would lead to multiple cutting at the lower edge of a receipt and the multiple cut thin slips tend to cause mechanical malfunction e Use a grounded AC power outlet with only the power cord and power adaptor furnished with the printer e Do not use a power outlet of a circuit shared with any equipment that uses a lot of power or causes great electrical noises such as a copier electric motors or a coffee maker e Do not use thermal paper containing Sodium Na Potassium K and Chlorine Cl ions that can harm the print head thermal elements e Ifthe surface of thermal paper is scratched with a hard object such as a nail the paper may become discolored e If thermal paper touches diazzo copy paper immediately after copying the printed surface may be discolored e Use only water paste starch paste polyvinyl paste or CMC paste when gluing thermal paper e If thermal paper touches anything containing phthalic acid ester plasticizer for a long time the image format
12. Virtual Serial Port Part 16 Downloaded from www Manualslib com manuals search engine please place the SW1 1 amp 2 to ON position in order to use Virtual COM port Effect of positions 3 4 on Paper amp Printable Width is defined as below SW1 Pos 3 4 OFF ON SW1 Pos OFF Paper amp Printable Width 80 mm 512 dot 80 mm 576 dot 58 mm 424 dot Toggle SW1 Pos 5 to On the print speed is 200 mm sec Off the print speed is 170 mm sec Toggle SW1 Pos 6 to ON for USB interface and toggle it to OFF for the others Serial Parallel LAN Wi Fi etc Switch position 7 defines the auto cutter When it is essential to enable the paper auto cut function be sure to be placed to Off On the other hands the auto cutter function will disable when it is placed at On Switch position 8 defines the firmware update function If the printer needs to update the firmware please set to ON position In order to operate perfectly please set in OFF when the printer does not need to update the firmware or in normal situation The factory default for each position is listed as below Switch 1 Position 1 2 3 4 5 6 71 8 Software switch Another method to set up PP 6900 series is through the software switch setting which means that other functions must be changed by software utility Please visit our web site http www posiflex com or http www posiflex com tw to download
13. aditional Chinese Part 3 Downloaded from www Manualslib com manuals search engine PRODUCT PICTURES Top View Paper Cover Paper Exit Top Cover P Out LED Hood Release APERU Error LED FEED Switch Power LED Front View Bottom Cover Power Switch Bottom View Rubber Foot Window Plate Screw Setup Window Plate Rubber Foot Part 4 Downloaded from www Manualslib com manuals search engine Rear View I O Area for PP 6900S Serial Adaptor Serial Port Fixation Screw I O Area for PP 6900P Power Connector USB Port Peripheral Port Frame Ground Screw im pee j I O Area for PP 6900L Parallel Adaptor Fixation Screw Parallel Port I O Area for PP 6900W LAN Adaptor Reset at LAN Port Fixation Screw Button Wi Fi Adaptor Fixation Screw Wi Fi Indicator Reset Button Part 5 Downloaded from www Manualslib com manuals search engine INDICATORS e Power LED green e Error LED red brief lit indicates printer busy e Paper Out LED red QUICK START UP LOADING PAPER Desk Top Application Release Button Pix 1 Pix 2 Pix 3 1 Press down the hood release button to release the paper cover as in Pix 1 2 Raise the released paper cover wide open manually as in Pix 2 3 Drop the thermal paper roll inside the printer in orientation 4 Close the paper cover back leaving the tail of the paper roll coming out of the opening between the hood and the top cov
14. ation is in process and that is definitely normal FURTHER TECHNICAL INFORMATION PRINTER SETUP There are two different ways to set up PP 6900 Firstly one is the DIP Switch in the bottom of printer for setting up the function such as baud rate paper width and others Another switch is setup trough software to adjust such as printer density and others The following explanation is going to describe these switches settings DIP Switch On bottom cover of the PP 6900 series thermal printer there is a screwed metal plate for setup window In this window there is an 8 position DIP switch for printer setup Please use proper tool to change the switch setting when necessary The switch position counting starts from the nearest edge of printer The functions of each position may evolve with the revisions of the firmware The information below applies to the latest version to the date of print of this manual DIP Switch Position Behavior Table position Baud rate definition Refer to the table below Paper Width amp Printable Width Refer to the table below Print speed 200 mm sec Print speed 170 mm sec 6 USB interface Default Auto Cutter Disable Auto Cutter enable irmware Update Enable Firmware Update Disable Effect of positions 1 amp 2 on baud rate is defined as in table below OFF ON ON ON OFF ON Baud rate setup 19200 bps 115200 bps 9600 bps 38400 bps Please notice when being used in USB mode and preferably
15. ation may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying or otherwise without prior express written consent from Posiflex Technology Inc the publisher of this documentation Copyright Posiflex Technology Inc 2012 All brand and product names and trademarks are the property of their respective holders P N 19780901010 Part 1 Downloaded from www Manualslib com manuals search engine GETTING STARTED CONGRATULATION You have made a very wise decision by purchasing the easy loading low noise high resolution light weight high reliability and high performance thermal printer PP 6900 PP 6900S PP 6900P PP 6900L amp PP 6900W series of Posiflex products This series of printers has been elegantly designed for a Point Of Sale kitchen amp kiosk application The PP 6900 series comply with UPOS 1 8 standards under Posiflex UPOS driver support The manufacturer of this printer not only wishes to take this opportunity to congratulate your smart investment on buying this printer but also likes to express the wishes for your prosperous future by using it PRODUCT BRIEFING The PP 6900 PP 6900S PP 6900P PP 6900L amp PP 6900W series printer uses thermal sensitive paper in form of a roll at a width of 80 mm standard or 58 mm option These printers serve the stand alone desktop application as well as the application within a Posiflex integrated POS sys
16. bin sizes Please N Sensor Position Adjust refer to the picture at right for the inside of the paper roll compartment that there are a plastic thumb wheel for bobbin size adjustment and a sensor block in the wall Turn the thumb wheel to adjust the proper position of sensor block For desktop application the sensor block should be above the bobbin seating on the 2 support rollers on bottom of paper compartment when paper near end The acceptable paper roll bobbin outer diameter is between 18 and 24 mm Paper Roll Shaft Hold Sensor Block Support Roller 58mm Paper Spacing Plate The application of 58 mm width paper roll in this printer can be achieved through adoption of an option spacing plate and an internal DIP switch setting Please refer to the last chapter of this manual for the DIP switch setting Please refer to the middle picture above for the 58 mm paper spacing plate with its flange at top edge showing out Insert the noted corners of the spacing plate into the 3 dents inside the paper roll compartment as arrowed in the left picture above with point A going in first Then the 58 mm paper roll sub compartment is formed as in the right picture above Part 9 Downloaded from www Manualslib com manuals search engine INSTALLING DRIVER There will be Posiflex Product Information which is specifically created for the PP 6900 Please find the appropriate subfolder from the non specific Posiflex Product Information and
17. de is heat sensitive side Paper width 80 or 58 0 1 mm Paper roll outer diameter 83 mm max Paper roll inner diameter 12 1 0 mm Paper thickness 60 80 um POWER ADAPTOR ITEM REQUIREMENT Input voltage 100 V AC 240 V AC Input frequency 50 60 HZ Input current 1 8 A MAX 115 V AC 24 V DC Output voltage Output power Static load Output regulation EMI standards MULTIPLE INTERFACE ISSUE For model PP 6900 there is only 1 connector for host connection through USB For PP 6900P there are 2 connectors for host connection USB and in addition to Parallel port For PP 6900S there are 2 connectors for host connection USB Port and in addition to the Serial port For PP 6900L there are 2 connectors for host connection USB and in addition to the LAN port Please always connect only one interface at a time Simultaneous multiple host connections could result in unexpected results Part 15 Downloaded from www Manualslib com manuals search engine UPOS CONCERNS The UPOS compliance and OPOS compliance ability of the PP 6900 series dictates the printer to perform certain internal affairs such as counter refreshment periodically For Switch position 3 4 it can be disabled When the printer is engaged in such operations there will be a brief period of time that the printer is busy without externally apprehensible cause In other words the printer will lit the ERROR LED briefly once in a while even when no external communic
18. e male connector of RS232 cable to this port for serial application Please note that when serial connection is used there must be no cable connection at the USB port on the printer The default protocol used in serial connection is 115 200 bps none parity 8 data bits 1 stop bit Set in setup window the switch position 1 to OFF and position 2 to ON leaving the rest unchanged as factory default setting Virtual Serial Port A virtual serial port is a redirector driver used in USB interface which is usually used to create a pair of back to back virtual COM ports on the same computer It can then communicate using virtual serial ports instead of conventional inter process communication mechanisms Parallel Connection The parallel connector is a 25 PIN D sub Male connector Apply the female end of the parallel cable at this port for parallel application Please note that when parallel connection is used there must be no cable connection at the USB port on the printer Please also note to keep parallel interface in fast operation please adjust in setup window the switch position 1 to OFF and position 2 to ON leaving the rest unchanged as factory default setting LAN Connection The LAN connector is a 8 PIN RJ45 type modular connector Please use a LAN cable of CAT 5 with proper length to connect the LAN connector on the printer to the LAN HUB as appropriate Please note that for PP 6900L there must be no cable connection at the USB port on the p
19. en paragraphs No matter how many blank lines this function will reduce the total unused space for three particular percentages which are 25 50 and 75 Please refer to the following table to adjust switch 4 6 amp 7 Effect of positions 6 amp 7 on Line Feed Reduction as in table below SW4 Pos 6 OFF Cel OFF educe 75 For software switch SW4 8 it can control hardware DIP switch to be disabled or available When it is set to ON the SW1 can set up through software switch only The functions of Hardware DIP Switch will be invalid setting Note Please reboot the printer after setting adjustment finished POSIFL A Downloaded from www Manualslib com manuals search engine
20. er as in Pix 3 5 Excessive paper will cut or roll automatically when changing the paper at power on status When to Replace Paper Whenever the printer gives paper out signal or a red line appears on the thermal paper it is the proper timing for replacing the paper Do not wait till the print engine is dragging the paper roll at the very end Remove the leftover and replace a new paper roll as illustrated above to prevent excessive paper dust in the printer and consequently possibility for paper jam CONNECTING CABLES USB Connection The USB connector on PP 6900U is a type B Type A Type B USB connector at lower right position below Normal USB Plugs the serial port Part 6 Downloaded from www Manualslib com manuals search engine Use the normal USB Cable P N 21863250800 as in the left picture to connect the type A end to anormal USB port of POS system Please visit our web site http www posiflex com or http www posiflex com tw for detailed information of the USB driver installation if required Please note that for PP 6900U there must be no cable connection at either the serial port or the parallel port on the printer Set in setup window the switch position 1 to OFF and position 2 to ON leaving the rest unchanged as factory default setting Serial Connection All the external connectors are in the recessed area at the rear bottom for PP 6900 series The serial connector is a 9 PIN D sub Female connector Apply th
21. ion ability may be reduced or the printed image may fade e Use of volatile organic solvents such as alcohol ester and ketone or some adhesive tapes on thermal paper can cause discoloration e Thermal paper must not be stored with the printed surfaces against each other as the printing may be transferred between the surfaces e Since the paper roll is highly thermal sensitive please keep them in a dark place that is 20 and 65 RH when not installed in the printer Avoid extended exposure to direct light Use only products made from polyethylene polypropylene or polyester for storage of thermal paper SPECIFICATIONS PRINTER ITEM SPECIFICATION Printing method Thermal sensitive line dot method Effective printing width 64 mm 72mm Max Thermal head configuration 512 dots line 576 dots line Printing speed 200 mm sec max Paper feed method Friction auto feed Part 14 Downloaded from www Manualslib com manuals search engine Paper load method Drop and use Auto cutter capability Partial cut 1 point at center left full cut Paper cutting method Guillotine cutting Manual cutter Saw tooth blade Dot Pitch 0 125 x 0 125 mm Life span of print length 100 km Life span of paper cutting 1 million or more Input power type DC Input voltage 24V 4 5 Dimension mm 148 W x 205 D x 143 H Weight 1 2 Kg net PAPER PAPER TYPE THERMAL ROLL PAPER Paper roll formation External si
22. m a Posiflex POS system can be connected to this connector to supply power for this printer During insertion of the power plug be sure to hear the click to obtain a firm contact CAUTION Before doing the insertion or extraction of the power plug be sure to pull the outer sleeve of the plug backward to release the internal latch Failure to do this could damage the power plug Such damage is considered as an artificial destruction and is not covered by the warranty Power On When all the above cable connections are made correctly you may connect your power adaptor to the wall outlet Make sure that the type of power cord meets the local power conditions Now the printer is ready for power on Self Test Press and hold down the feed button while turning the on off switch on The printer will then perform a self test A sample slip of self test result is printed as in the sample at right The sample slip will indicate the present printer status and settings If FEED button is pressed at this moment a font table will be printed in page mode again for PP 6900 and the PP 6900L PP 6900W will show IP information in this Part 8 Downloaded from www Manualslib com manuals search engine sample slip To exit the test printing please turn the printer off and on again SPECIAL ADJUSTMENTS Paper Near End Sensor The near end sensor i for paper roll in the printer is able to have the printer work with paper rolls of several amp bob
23. paper cover properly and firmly for operation If the auto cutter is also jammed the top hood will be locked However in most of the situations the cutter will retract automatically when the hood release button is released please re close the hood and try opening it again Never force open the top hood Please also clear away any containments accumulated in the cutter track above the thermal elements Advanced Analysis Tool This printer supports Hexadecimal Dump for experienced user to view exactly what data is received by the printer This can be useful in finding software problems To start the dump mode Turn off printer Open print hood Hold down FEED button while turning printer on Close the hood To stop the dump mode Press the FEED button to print out the last line Turn off the printer During dump mode All commands except DLE EOT and DLE ENQ are disabled USEFUL TIPS e Please note that only those qualified technicians may adjust several jumpers for some technical settings Please visit our web site http www posiflex com or http www posiflex com tw for details of the technical information such as driver installation DIP switch settings and command sets etc if required e Place the printer on a sturdy level surface e Choose a place that is well ventilated and free of excessive dust smoke or fume e Do not put the printer under direct sunlight or near a heater e Ideal room temperature is from 5
24. rinter Please also note that to keep LAN interface operative please adjust in setup window the switch position 1 to OFF and position 2 to ON leaving the rest unchanged as factory default setting Do not connect the peripheral device cash drawer to this port The LAN port is 10 100baset compliant Part 7 Downloaded from www Manualslib com manuals search engine Peripheral Connection The peripheral controller is a 6 pin RJ11 type modular jack With use of Posiflex cash drawer cable 21863018010 coming with cash drawer this port can control Posiflex cash drawer CR2200 or CR3100 or CR4000 or CR4100 or CR 6310 If a Posiflex special split cable 21863023800 is used instead this port can control two cash drawers of the above models When the printer is used as a kitchen printer please use this port for kitchen bell connection instead Wi Fi Connection To use Wi Fi connection please set up through official utility Posiflex Wi Fi POS Printer Manager There are two interfaces to organize PP 6900W which are USB and Wi Fi For the first time by using PP 6900W please set the host terminal s Wi Fi configuration to AD HOC peer to peer mode when setting through Wi Fi interface Another method to set up PP 6900W is by USB interface and please use Wi Fi POS Printer Manager to set up Printer after USB being connected Power Connection The power connector is a 3 PIN jack Either a Posiflex supplied power adaptor or a printer power cable fro
25. ry 3 seconds at Paper Near End still long paper in replacement till paper is replaced For switch position 2 6 and when it is set to ON the printer responds to a carriage return command CR code or 0Dh with also a line feed LF code or OAh action Then if the text editor always expresses the change to a new line with both the CR and LF codes there will be an extra line advancement than expected However it works for some old editors that express the change to a new line with only either one of the LF code or the CR code Switch position 2 7 defines the parity check regulation in serial interface In PP 6900 it is selectable between even and none For switch position 2 8 can choose the handshaking method in serial interface When it is set to ON the printer transmits an XOFF for busy signal and sends an XON for not busy signal When it is set to OFF the printer signifies the busy status over hardware signals that can be detected by the host as DSR or CTS Part 18 Downloaded from www Manualslib com manuals search engine SW3 Switch Position Behavior Table a o T o position 1 Raster Bitmap Print by line print Raster Bitmap Print by buffer batch 2 Print speed 120 mm s Enable Disable 3 THAI font process 3 Pass 1 Pass 4 UPOS Info Auto Write Enable Disable 5 8 Print Density Adjust For switch position 3 1 it defines the printing behavior of the printer on graphic printing When it is set to ON the
26. se connect the cable to USB port It is significant when using USB interface to regulate the PP 6900W please set the hardware DIP switch 1 6 or software switch 1 6 to ON After change or update setting please set the SW 1 6 back to off and please reboot the PP 6900W right after change or update setting OPERATION GUIDE MAINTENANCE GUIDE LINES e Always turn off and disconnect power before opening the cover e The areas around the print head and motor become very hot during and just after printing DO NOT touch them e When handling the interior of the thermal printer please pay attention not to be hurt by any sharp edge of the metal parts GENERAL CLEANING Please use soft hairbrush or compressed air to clear away any dust or paper scraps accumulation inside the printer Check also the area of the auto cutter regularly PRINT HEAD CLEANING The print head is located underneath the roll paper passage at the exit as in the picture below You can clean the thermal elements of the print head and paper sensor gently using a cotton swab moistened with isopropyl alcohol solvent NOTE Never do this when print head is still hot Do not touch the print head thermal elements Do not scratch the print head thermal element Thermal Elements d Paper Sensor Before putting back the paper roll for printing alcohol solvent must be dried Part 11 Downloaded from www Manualslib com manuals search engine completely TROUBLE SHOOTING
27. siflex has made every effort for the accuracy of the content in this manual However Posiflex will assume no liability for any technical inaccuracies or editorial or other errors or omissions contained herein nor for direct indirect incidental consequential or otherwise damages including without limitation loss of data or profits resulting from the furnishing performance or use of this material This information is provided as is and Posiflex Technology Inc expressly disclaims any warranties expressed implied or statutory including without limitation implied warranties of merchantability or fitness for particular purpose good title and against infringement The information in this manual contains only essential hardware concerns for general user and is subject to change without notice Posiflex reserves the right to alter product designs layouts or drivers without notification The system integrator shall provide applicative notices and arrangement for special options utilizing this product The user may find the most up to date information of the hardware from web sites http www posiflex com or http www posiflex com tw or http www posiflexusa com All data should be backed up prior to the installation of any drive unit or storage peripheral Posiflex will not be responsible for any loss of data resulting from the use disuse or misuse of this or any other Posiflex product All rights are strictly reserved No part of this document
28. tem equally perfect PP 6900 series support 5 types of interface input through different sub codes to the model number also with USB ports supported The standard model of PP 6900 is USB interface PP 6900S is Serial interface PP 6900W is Wi Fi interface and for PP 6900P is parallel interface The PP 6900L connects to a LAN port of POS systems The PP 6900 is able to connect the USB port of POS systems either true USB interface application or simulates a RS232 device through driver and performs thermal printing particularly designed for POS applications with serial interface The PP 6900 series is already POSReady and Win 7 compliance The PP 6900 series support a guillotine type auto cutter for paper partial full cut and a manual cut mechanism The PP 6900 series also supports user s company s LOGO downloading for superior performance It even supports some enhancement capability for reminder function to persons around It can be used to drive a separately purchased kitchen bell for such reminder function in noisy environment This printer also supports application in different countries of various kinds of power systems by changing the power cord to the power adaptor It offers outstandingly high printing speed This series make beeping sound as response to Paper End or Paper Near End signals 20 plus code pages are supported in the standard model for application convenience Part 2 Downloaded from www Manualslib com manuals search engine
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