Zarucni list 0310 110x472.indd - T
Contents
1. make sure when purchasing the product that the vendor has properly completed all parts of Warranty Certificate marked with including the date of sale vendor s stamp and signature The rights and obligations arising from the warranty applying to products shall be govern particularly by the provision of Section 616 to 627 of the Civil Code and the provisions of Sections 15 to 19 of Act No 634 1992 Coll on Consumer Protection The rights of the customer which are connected with the subject purchasing according to the special legal regulation are not offended by warranty provision Reklama n d podm nky uplatn n reklamace Tento reklama n d se vztahuje na zakoupen v robky Tento reklama n d se nevztahuje na poskytnut slu by I Z ru n doby v robk Na zakoupen p stroj baterii a nap je a p padn p slu enstv je poskytov na z ruka 24 m s c od data prodeje Den prodeje je z rove dnem p evzet v robku z kazn kem Il Uplatn n reklamace Reklamaci je nutno uplatnit u prodejce u kter ho byl p slu n p edm t reklamace zakoupen Z kazn k p i reklamaci p edlo dn vypln n Z ru n list a kompletn p edm t reklamace P edm t reklamace by m l b t p edlo en ve stavu odpov daj c m stavu p i prodeji samostatn zakoupen p slu enstv i kryty mus b t reklamov ny samostatn pokud v nich do lo k poru e Upozorn n Prodejce2. non warranty repair which shall be confirmed by both the customer and the vendor by attaching their signatures IV The warranty shall not cover defects caused by Mechanical damage e g by fall excessive pressure etc Use of improper or not recommended batteries power sources improper cases or other not recommended accessories Connection with non standard accessories nstallation or use of the product claimed defective which is at variance with the user manual or defects caused by the use of the product for purposes other than those for which it was designed Unqualified handling or adjustment of the product claimed defective by an unauthorised person Damage resulting from contact with water fire heat etc from oxidation and from contamination or damage as a result of natural disasters or other local events e g storms over voltage etc Ordinary wear and tear in the case of mobile phone batteries mainly the capacity loss caused by ordinary wear and tear or keypad and cover wear and tear Defective batteries Storage outside the following temperature ranges handset 25 C to 55 C battery 0 C to 49 C Use in humid dusty or chemically aggressive environments V Other terms and conditions governing claims he fact that the product claimed defective does not correspond to the parameters defined in respect of other similar types of products may not be considered a defect Only the parameters specified in t
3. V en z kazn ku v robek kter jste si zakoupil pro el n ro n mi testy v robce a p ed prodejem byly jeho funkce znovu prov eny technikem na spole nosti Kdyby v ak i p es v e uveden opat en do lo u tohoto v robku b hem z ru n doby k poru e pro kterou nem e b t dn u v n d me V s abyste p i uplat ovan reklamace respektoval Reklama n d Pro usnadn n p padn ho reklama n ho zen se pros m p i p eb r n v robku ujist te e prodejce u kter ho v robek kupujete dn vyplnil p slu n sti z ru n ho listu ozna en v etn data prodeje raz tka a podpisu prodejce Pr va a povinnosti vypl vaj c ze z ruky poskytovan na v robky se d zejm na ustanoven mi 616 a 627 ob ansk ho z kon ku a ustanoven mi 15 a 19 z kona 634 1992 Sb o ochran spot ebitele Poskytnut m z ruky nejsou dot ena pr va kupuj c ho kter se ke koupi v ci v ou podle zvl tn ch pr vn ch p edpis Dear Customer The product you have just purchased was subject to extensive testing by the manufacturer and its functioning was additionally tested by our technician before sale If in spite of the aforementioned measures a failure preventing proper use of the product should occur during the warranty period please proceed in accordance with the Claims Policy To facilitate a potential claim settlement procedure please
4. e SIM karta poskytovatele slu eb Celkov cena Twist sady sest v z ceny za telefonn p stroj baterii nap je p padn dal v robky a z ceny za slu bu aktivace a telekomunika n slu by p edplacen ho kreditu V p pad zakoupen p stroje jeho p slu enstv p padn dal ch v robk a hrady ceny za slu by v r mci Twist sady je ka d z uveden ch produkt v robk a slu eb p edm tem zvl tn smlouvy a v d sledku toho budou reklamace jednotliv ch produkt v robk a slu eb posuzov ny prodejcem v dy odd len jako zvl tn p edm ty reklamace a to v etn n rok z kazn ka vypl vaj c ch z odpov dnosti prodejce za vady t chto produkt v robk a slu eb dle p slu n ch ustanoven ob ansk ho z kon ku z kona o ochran spot ebitele telekomunika n ho z kona p padn dal ch obecn z vazn ch pr vn ch p edpis a d le dle V eobecn ch podm nek poskytovatele slu eb nap reklamace mobiln ho telefonn ho p stroje v etn n rok z n vypl vaj c ch bude posuzov na odd len od ostatn ch produkt v robk a slu eb zakoupen ch resp uhrazen ch v r mci Twist sady Claims Policy Terms and conditions for lodging claims his Claims Policy shall apply to purchased products This Claims Policy shall not apply to the services provided Warranty periods for products he functioning of the purchased handset battery charge
5. es the vendor shall secure the removal of the defect free of charge or shall replace the product claimed defective for a new product or as the case may be shall proceed in another manner complying with the Civil Code and Consumer Protection Act Atthe moment a claim is lodged and the product claimed defective is returned to the vendor the warranty period shall be interrupted The warranty period shall continue from the date on which the repaired product is collected by the customer or should it not be collected from the date on which the customer was obliged to do so If a defective product is replaced with a new product by the vendor on the basis of a warranty claim the original product claimed defective shall become property of the vendor and the new product shall become property of the buyer The warranty period shall then begin again from the date of collection of the new product If the defect claimed is not discovered by the vendor within the claim settlement procedure or the defect is not covered by warranty under Article IV hereof the claim shall be considered to be baseless If during the assessment of the claim a defect in the product is discovered that is not covered by the warranty non warranty defect the vendor shall notify the customer thereof and the customer shall inform the vendor whether he she wishes the defect to be removed for the price stated by the vendor A report shall be drawn up on the exact terms and conditions of the
6. he technical documentation for the product are relevant for the assessment of defects he warranty shall terminate if the product has been modified in any manner or if the serial number IMEI of the handset or another product claimed defective has been damaged or made illegible or if the warranty seal if installed has been removed or damaged VI Special terms and conditions governing claims for defects in Twist set products By purchasing a Twist set the customer purchases a handset charger battery and as the case may be other products and pays the activation service and telecommunications services in the form of prepaid credit The tangible carrier of the activation service is the service provider s SIM card The total price of the Twist set consists of the price of the handset battery charger and as the case may be other products and of the price of the activation service and telecommunications services in the form of prepaid credit In the case of purchasing a handset its accessories and as the case may be other products and paying the price of the services within the Twist set each of the products and services shall be subject to a separate agreement as a result of which the claims lodged for the individual products and services shall be considered by the vendor separately including claims of the customer resulting from the liability of the vendor for the defects in these products and services pursuant to the applicable
7. neru za zachov n individu ln ch nastaven p slu n ho softwaru dat i daj ulo en ch v p edm tu reklamace a proto doporu uje z kazn kovi individu ln z lohu t chto dat Prodejce si vyhrazuje pr vo vr tit p edm t reklamace ve stavu odpov daj c m stavu p i prodeji tj bez jak chkoliv dat a s tov rn m nastaven m Z kazn k t bere na v dom e pokud je reklamace vy zena v m nou p edm tu reklamace ztr c t m p stup k ve ker m ulo en m dat m i daj m v pam ti p edm tu reklamace Z kazn k je p i uplatn n reklamace povinen uv st o jakou vadu p edm tu reklamace se jedn pop pad jak se projevuje a d le jak pr vo z odpov dnosti za vady uplat uje IIl Vy zen reklamace Prodejce v z vislosti na okolnostech zajist bezplatn odstran n vady p padn p edm t reklamace vym n za nov v robek pop reklamaci vy d jin m zp sobem v souladu s ob ansk m z kon kem a z konem o ochran spot ebitele Okam ikem uplatn n reklamace z kazn kem a p evzet m p edm tu reklamace prodejcem se b h z ru n doby p eru uje B h z ru n doby pokra uje ode dne p evzet opraven ho p edm tu reklamace z kazn kem nebo nep evezme li jej dnem kdy byl z kazn k povinen opraven p edm t reklamace p evz t Pokud v p pad uplatn n z ru n vady prodejce vadn p edm t reklamace vym n za nov v robek v etn v m n
8. pod oxidac zne i t n m a po kozen m v d sledku iveln ch i jin ch lok ln ch jev nap bou ky p ep t v s ti apod b n m opot eben m u bateri mobiln ch telefon zejm na ztr ta kapacity b n m opot eben m i opot eben krytu nebo kl vesnice telefonu b n m pou v n m vadn mi bateriemi skladov n m mimo rozsah teplot p stroj 25 C a 55 C baterie 0 C a 49 C provozov n m ve vlhk m pra n m nebo chemicky agresivn m prost ed V Ostatn podm nky reklamace Za vadu nelze pova ovat skute nost e p edm t reklamace neodpov d parametr m kter jsou stanoveny pro jin obdobn typy v robk Pro posouzen zda se jedn o vadu jsou rozhoduj c parametry v robku uveden v technick dokumentaci v robku Z ruka zanik v p pad jak hokoli pozm ov n p edm tu reklamace nebo je li po kozeno nebo jinak u in no ne iteln m v robn slo IMEI p stroje i jin ho p edm tu reklamace p padn je li odstran na i po kozena z ru n plomba je li na p edm tu reklamace instalov na VI Zvl tn podm nky pro uplatn n reklamace v p pad koup produkt v r mci Twist sady Koup Twist sady doch z ke koupi telefonn ho p stroje nap je e baterie p padn dal ch v robk a k hrad slu by aktivace a telekomunika n slu by p edplacen ho kreditu Hmotn m nosi em slu by aktivace j
9. provisions of the Civil Code Consumer Protection Act Telecommunications Act and as the case may be other generally binding legal regulations and the General Terms and Conditions of the service provider e g a claim in respect of a mobile phone including the claims resulting there from shall be considered by the vendor separately from the other products and services purchased paid within a Twist set
10. r and included accessories shall be warranted for a period of twenty four 24 months from the date of sale The date of sale shall be defined as the date of collection of the handset by the customer nl II Lodging claims Claims shall be lodged with the vendor who sold the product claimed defective When lodging a claim the customer shall submit the properly completed Warranty Certificate and the complete product claimed defective The condition the product claimed defective should be appropriate to the condition during selling The accessories and covers purchased individually must be claimed separately Notice Vendor does not guarantee preservation of individual settings respective software data or entries saved in the product aimed defective That is why vendor suggests the customer to save these data individually Vendor has the right to return the product claimed defective in the condition as it was sold without any personal data with factory settings Customer takes into account that the access to all data or entries stored in the product claimed defective will be lost in the case of settling the claim by replacing the product with a defect free one When lodging a claim the customer shall describe the defect claimed or if necessary the customer shall describe how the defect manifests itself and shall state which right resulting from liability for defects is claimed o o III Settling claims Depending on the circumstanc
11. y IMEI p vodn p edm t reklamace p ech z do vlastnictv prodejce a nov v robek p ech z do vlastnictv kupuj c ho Od p evzet nov ho v robku za n b et nov z ru n doba O neopr vn nou reklamaci se jedn pokud reklamovan vada v robku nen prodejcem v r mci vy izov n reklamace zji t na nebo jde o vadu v robku na ni se nevztahuje z ruka dle l IV tohoto Reklama n ho du Pokud je p i posouzen opr vn nosti reklamace zji t na vada v robku na kterou se nevztahuje z ruka mimoz ru n oprava uv dom prodejce o t to skute nosti z kazn ka a z kazn k prodejci ozn m zda si p eje odstran n t to vady za cenu kterou mu prodejce sd l O p esn ch podm nk ch mimoz ru n opravy bude seps n z pis kter z kazn k i prodejce sv mi podpisy stvrd IV Z ruka se nevztahuje na vady vznikl mechanick m po kozen m nap p dem nadm rn m tlakem apod pou it m nevhodn ch pop pro dan typ v robku nedoporu ovan ch bateri a zdroj i nevhodn ch obal pouzder a jin ho p slu enstv ve spojen v robku s nestandardn m p slu enstv m instalac nebo pou v n m v robku v rozporu s n vodem k obsluze i jeho pou it m pro jin ely ne je pro tento typ obvykl neodbornou manipulac pop z sahem do v robku nepovolanou osobou po kozen m stykem s p rodn mi ivly nap stykem s vodou ohn m rem a
Download Pdf Manuals
Related Search