MyAir 5 User Manual
Contents
1. Adv WiFi Signal strength Excellent Security WPA WPA2 PSK Password Show password Cancel Connect 8 Once you have connected successfully may take up to 5 minutes you will see the word CONNECTED below your home Wi Fi network name as per above image 7 Settings WIRELESS amp NETWORKS Q Data usage More DEVICE BigPond5820C6 di Sound Not in range D Display NETGEAR67 Notin range J ScreenshotSetting E Storage Battery a Apps MyAir5 User Guide 9 Connect your smart device your tablet or phone to your home Wi Fi network You will need to enter your network password as you did above for the MyAir5 screen TIP Some routers have the network name SSID amp password printed on a sticker located on the reverse of the router 10 Download the MyAir5 app on your device see subsequent sections for detailed instruction on installing the Apple or Android app to your device 11 Once the above is complete you will be able to control your system from the MyAir5 app on your smart device phone tablet provided you have WiFi or 3G 4G coverage 25 ADVANTAGE AIR MyAir5 User Guide Apple Devices 1 The MyaAir5 apple app requires your device to be running iOS7 or greater please check to ensure you device meets this requirement before proceeding 2 If you do not have an Apple ID and password then create one and verify your email by checking and following the instructions in the e2. 2 Select Ei Google 3 Choose Existing if you want to add an account you already have or New if you want to create a new one 4 Follow the instructions to add your account Download the MyAir5 App from the Google Play Store 1 Open the Google Play Store app 2 Search for MyAir5 myair5 ADVANTAGE AIR Did you mean myair 5 Apps 4 i MyAir5 MyAir5 b 4 Advantage Air Wee Air Ke MyAir5 needs access to MyAir5 Sales Demo E i 3 SE a Advantage Air k gv ai copos VOO KE Downloads Lifestyle Similar Google play Control your MyAir 5 air conditioning system from your android smartphone READ MORE A ED ON 2 a i ee a Touch the MyAir5 b Touch INSTALL It s c Touch Accept after app Free reviewing the app s permissions 28 ADVANTAGE AIR MyAir5 User Guide Network Troubleshooting Assistance for the Homeowner s IT professional 1 Check the Wi Fi router is turned ON 2 Check that your smart phone or tablet device is connected to the home Wi Fi not using Mobile Data 3g 4g also ensure signal strength is adequate 3 Check that the MyAir5 system is connected to the same home Wi Fi network SSID as your smart phone or tablet also ensure signal strength is adequate 4 Ensure your MyAir5 tablet is up to date with the latest app updates from the Google Play Store 5 For further info see the troubleshooting table on the following p
3. conditioning system if insufficient zones are open Constant Zones are noted with a small letter c to the right of the zone name Your installer may enable 1 2 or 3 constants zones depending on the size of your system amp the design of the home If you have the MyZone feature enabled the zone selected as the MyZone will automatically take over as the first constant airflow will be constant in this zone In the example below you can see two constant zones are set LIVING amp MEDIA amp F GB 08 41 23 MASTER BED OFF BED 2 OFF BED 3 OFF o EEE FAMILY OFF 19 ADVANTAGE AIR MyAir5 User Guide Android Tablet Great news Your MyAir5 system is also an Android tablet which means you can install your favourite apps such as News apps Email amp Weather all from the Google Play Store Your MyAir5 tablet is permanently attached to your wall with the ability to pivot the tablet between portrait amp landscape modes so you can enjoy all your favourite apps in the orientation for which they were designed To exit the MyAirS app press the press home button from any screen as pictured below MyZone is LIVING ON timer OFFtimer HE i fresh air J WL Za Ki o e low using inside air cool heat Here you can connect to a Wi Fi network to access the Google Play Store amp download other apps etc If you are not familiar with the Android operating system an abundance of information
4. 7 When STATUS 5 8 or 11 are displayed remote access has been successfully configured 8 Open the MyAir5 app on your Android Apple device whilst it is connected to your home Wi Fi network to pair your air conditioner with the phone tablet then close the app NOTE There is no pair button pairing is automatic you just need to open the Apple Android app whilst on the home Wi Fi network 9 Congratulations you should now be able to control your MyAir5 system remotely when you have 3G 4G by simply opening up the MyAir5 app on your mobile device 36 ADVANTAGE AIR MyAir5 User Guide Remote Access Troubleshooting Assistance for the Homeowner s IT professional Confirm the tablet is connected No internet access cannot to the home Wi Fi network contact server No UPNP detected UPNP is detected but still trying 5 8 141 Success Open browser amp confirm you can load a web page such aswww google com au Check your router is connected to the internet Check your router has UPNP enabled Ensure router has default firewall settings Check if router has a list of UPNP ports check if 8000 is mapped in the UPNP table Your remote access should be working if you are having troubles try connecting via Wi Fi amp clearing stored systems before retrying remotely 37 ADVANTAGE AIR MyAir5 User Guide General Troubleshooting If you are experiencing problems with the operation of t
5. A User Guide ADVANTAGE AIR MyAir5 User Guide dei geet EE 3 et DENGUE E RREO RI NR NR 4 ZONES PRADO uremstadnedoniishedas da Siodac donedanda nada dnhe nanda dns EOE arenas bad a bai 10 Plans Pape a E E E E E 13 Set p ag 2 episodio add 17 Constant said 19 Android BU Re RR RO E E 20 Smart Phone Control Quick Setup Guide 21 Network Trouble OIE aiii 29 Remote Access 3G 4G aa errrereeeeaaaaa nana rrrererenaa 32 Remote Access Treublesbepntipgr 2oszossggdassggetgesgssggdessg eies sees Eege 37 General Troubleshooting csseccinnssanineananinesamadraeasedinieacadramaenide canadiana saadaqusiran o 38 EE 39 2 ADVANTAGE AIR MyAir5 User Guide Introduction Welcome to your new MyAir5 system The information provided in this user manual will help you to ensure you get the most from your new air conditioning system Upon first power up the system will take a few minutes to initialise If you walk away from your screen it will go to sleep to wake the screen press the button on the left hand side of the screen ADVANTAGE AIR On the MODE ZONES amp PLAN screens you will find a HELP button press it for an explanation of the features of that particular screen 3 ADVANTAGE AIR MyAir5 User Guide Mode Page Your Mode screen will look like this easy to read amp intuitive the large power switch is used to turn your Air Conditioner ON or OFF MyZone is LIV
6. ING ON timer OFF SR O OFF timer fresh air e DD OFF low A using inside air cool heat fan HANDY HINT To move between Mode Zones Plan amp Setup you can simply swipe left or right 4 ADVANTAGE AIR MyAir5 User Guide SIMPLE TIMER The MyAir5 system features a SIMPLE TIMER which you can use to have your air conditioning system turn ON or OFF after 30minutes 1 hour 11 hours or 2 hours Note This is a once only timer that does not repeat each day More advanced timers can be set using the Plan menu MyZone is LIVING ON timer OFF zb OFF timer Pa R fresh air o ot E z OFF Se low i using inside air cool heat fan 5 ADVANTAGE AIR MyAir5 User Guide FAN SPEED FAN SPEED can be used to change the volume of airflow produced by your indoor fan between LOW MED HIGH amp AUTO Some air conditioning unit brands models may not include AUTO FAN functionality MyZone is LIVING ON timer OFF timer fresh air OFF using inside air heat fan OFF 6 ADVANTAGE AIR MyAir5 User Guide MODE MODE allows you to change between the different modes of operation HEAT Warm your home in winter COOL Cool your home in summer FAN ONLY Used to recirculate air within the home a great energy efficient option if you just want to move some air around the home as only your fan in the roof space will run am
7. P draw button Circle with 6 dots inside 33 ADVANTAGE AIR 3 Find amp press the app called AA Waca APPS WIDGETS HD AA Service AA Waca Browser Calculator Calendar Camera Chrome Estas Clock Downloads Dropbox File Manager mM a ie Gallery Google Hangouts Settings 4 To disable remote access press the Disable button once amp the button will turn blue Disabling remote access also clears all paired smart phones tablets WACA Worldwide Access App MyAir5 User Guide 5 To enable remote access press the enable button once amp the button will turn blue WACA Worldwide Access App TT Ss REMOTE ACCESS tatus 3 WiFi IP 192 168 50 134 WiFi SSID Adv WiFi WiFi MAC 48A22DE57385 Disable Local Access Yes Router No UPNP Internet No V Remote Access No Internet ersion 10 30 6 Whilst your system is enabling remote access you will notice the status will change numerous times when remote access is successful the status should change to STATUS 5 8 or 11 if your status is something else wait or refer to troubleshooting guide below please wait 10 minutes first WACA Worldwide ACcess App Ge l REMOTE ACCESS WiFi IP 192 168 43 153 WiFi SSID Telstra846763 a WiFi MAC 0080C2D6DF46 Disable Local Access Yes Router UPNP Pass Internet Yes f Remote Access Working Version 10 14 35 ADVANTAGE AIR MyAir5 User Guide
8. age 22 ADVANTAGE AIR MyAir5 User Guide Issue Possible Cause Possible Solution 1 MyAir5 App does not connect to MyAir5 system Your smart phone or tablet cannot find your MyAir5 system Check both your phone tablet amp MyAir5 system are connected to the same Wi Fi network Home Wi Fi is not set to DHCP Contact your IT professional to make changes to DHCP home Wi Fi settings 2 Device is out of range of the home Wi Fi system cannot connect Your Device may not connect to your Wi Fi network from all rooms and all parts of your home Test You can turn off cellular mobile data and test your Wi Fi network by opening a new web browsing session Move the device into the Wi Fi range Smart phone tablet is not connected to the Wi Fi network Connect your smart phone tablet to your network using instructions that came with your device 3 Belkin Router Some Belkin routers require you to plug the Belkin WAN port into your home wired network before they will issue a DHCP IP addresses 30 ADVANTAGE AIR MyAir5 User Guide How to reset your Wi Fi control 1 Turn off the power to your home Wi Fi router 2 Turn off the power to your air conditioning system One way to do this is at the isolating switch usually located on the wall near your air conditioning outdoor unit 3 Turn on the power to your home Wi Fi router 4 Turn on the power to your ai
9. can be found on the internet TIP Do a Google search for A guide to Android 4 4 KitKat 20 ADVANTAGE AIR MyAir5 User Guide Smart Phone Control Quick Setup Guide Once your air conditioner is installed 1 Ensure you have an existing home Wi Fi network is working amp you have your password on hand 2 Press the home button MyZone is LIVING ONtimer OFF timer g K fresh air E Nada Se PB e f Reg low using inside air CEM heat fan 21 ADVANTAGE AIR MyAir5 User Guide 3 Press the app drawer button ADVANTAGE AIR APPS WIDGETS 22 ADVANTAGE AIR 5 Ensure you are connected to your home Wi Fi network if it is OFF as shown in the image below press the switch to turn it ON s Kai Settings WIRELESS amp NETWORKS y ON Data usage More DEVICE di Sound RR e D Display J screenshotSetting Storage Battery a Apps 6 Once you have Wi Fi turned ON you need to find your home Wi Fi network in the list then press it ES Settings WIRELESS amp NETWORKS Adv Bris SM ON Data usage Secured with WPA WPA2 More Morport Secured with WPA2 WPS available DEVICE BigPond5820C6 di Sound Not in range i Display NETGEAR67 Notin range J ScreenshotSetting Storage Battery E Apps 11 43PM 2 8 7 After pressing the home Wi Fi button you will need to enter your home Wi Fi network password then press CONNECT
10. cted for 10 minutes the temperature will be decreased by 1 c HANDY HINT Motion sensors are designed to save you energy but to save even more energy switch off zones you are not using 12 ADVANTAGE AIR MyAir5 User Guide Plans Page Allow you to program your air conditioner to turn on off at specific times and or to alter the on off state of any of the zones Press next to bring up the list of active programs wm MTWTEF Family Time edit II 05 00 PM 10 00 PM new program gt A To add a program press new program at the bottom of the screen this will bring you to the following screen Zones SERIES 5 Edit select start and finish times 5 00PM 10 00PM start finish 5 00 PM 10 00 PM 3 ADVANTAGE AIR MyAir5 User Guide Enter a start amp finish time for the program by swiping the selection wheel up or down the wheel will stop slowly after swiping Press next to continue to the following screen select days mon tue wed thurs fri Select the days for the program to run Press next to continue to the zone selection screen KS A 08 44 select zones LIVING MEDIA MASTER BED BED 2 BED 3 STUDY FAMILY 14 ADVANTAGE AIR MyAir5 User Guide Select the zones you would like to run during the program When you select a zone on it will default to its last percentage air volume setting or temperature setting if you have temperature
11. eved Only one temperature controlled zone can be the MyZone at any one time if you are using multiple zones it is recommended that you make the largest zone the MyZone amp then move the MyZone around as you move around the home MyZone is an optional feature available on systems where MyZone has been enabled your dealer may enable this feature depending on the way you use your system amp the layout of the installation NOTE MyZone is not available for systems with no temperature sensors installed or if your MyAir5 is installed with a Mitsubishi Electric air conditioning unit e Motion A optional If your zone has a motion sensor installed this zone will have the same functionality as a temperature zone above but a walking man symbol A will appear next to it If you press the walking man symbol it will turn dark grey indicating the motion sensor is activated for that zone and pressing it again will deactivate it Let s say your air conditioner is in cooling mode amp you have activated the motion sensor in your master bedroom which is currently set to 24 c when MyAir5 detects the room has been empty for 10 minutes it will increase the temperature by 1 C to 25 c then after a further 10 minutes it will increase the temperature by another 1 c to 26 c as soon as someone re enters the room the temperature setting returns to normal When you are in heating mode your motion sensors will work in reverse eg if no motion is dete
12. he system you may reset the system using the isolator switch located next to your air conditioner s outdoor unit Turn the Isolator switch off then try pressing the button to wake the touch screen The touch screen should be inoperable After a 5 minute delay turn the isolator back on and allow approximately 3 minutes for the system to initialise e If air volume control is applicable then increase all zones to 100 e If you have wireless wall sensors ensure the batteries aren t low if the batteries are low a warning will be displayed on your HOME screen e Check for any fault codes that may be displayed in the SETTINGS screen if a fault code is present contact your dealer and advise them of the fault code being displayed e If you are still experiencing difficulties contact your dealer for further assistance 38 ADVANTAGE AIR MyAir5 User Guide Service Records BATTERIES SERVICED BY COMMENTS CHANGED YES NO YES NO YES NO YES NO YES NO YES NO 39 ADVANTAGE AIR
13. mail from Apple a See instructions here http support apple com kb ht2534 b Be sure to set your country as Australia 3 Download the MyAir5 App from the Apple App Store a Using your iPhone iPod iPad click on the App Store icon b Click on the Search tab c Type MyAir5 into the search box d Press Search e Select the correct MyAir5 App by Advantage Air It s Free SOS only 7 34 pm 1 gt 100 myair5 1 Result O MyAir5 MyAir Advantage Air Au Q EP Search f To install press the blue FREE button and then Green GET button 26 ADVANTAGE AIR MyAir5 User Guide g Enter your Apple ID password it s case sensitive Apple Installation Troubleshooting 1 Is your device an iPhone 3 or older If so Apple no longer support these devices and our App cannot be downloaded to your device Requirements Compatible with iPhone iPod touch and iPad Requires iOS 4 3 or later iPhone 3GS or later 2 If you are using aniPad you will need to select the iPhone apps button at the top of the search results screen If your device does not fall into the above categories you should have no problem downloading the App to your device 27 ADVANTAGE AIR MyAir5 User Guide Android Devices To start downloading items on the Google Play Store app you need to add a Google Account on your device Here s how to add a Google Account on your device 1 Under Accounts touch Add account
14. n be designated as a MyZone Press the thermometer to designate that particular zone as the MyZone The MyZone feature makes that particular zone the information centre for the air conditioning unit That means the set point for that zone becomes the set point the air conditioning unit works to and the measured actual temperature of that zone is the temperature sent to the unit for it to make its decisions about whether to start stop or speed up down to effectively achieve the set point while maintaining constant airflow in the MyZone The MyZone can be any temperature controlled zone that is currently turned ON blue to change the MyZone to another zone press the amp symbol next to the zone you want to be the MyZone amp it will change to a darker colour to indicate it is the active MyZone LIVING MEDIA c 29 efe MASTER BED OFF BED 2 OFF BED 3 OFF STUDY 222 FAMILY OFF This feature can be particularly important when you have an unusually high requirement for air conditioning in a particular area For example if you invited a group of people over to watch a movie and you are all sitting in the MEDIA with the electronic equipment on you will have a 11 ADVANTAGE ATIR MyAir5 User Guide larger requirement for air conditioning than in other rooms in the house Setting the MEDIA as MyZone will ensure that the system continues running until the temperature set point for that room is achi
15. p not the outside unit DRY This can be used to reduce the humidity in your home Some air conditioning unit brands models may not include DRY functionality MyZone is LIVING ON timer OFF OFF timer 2 WK SE fresh air oe om low a 7 ADVANTAGE AIR MyAir5 User Guide TARGET TEMPERATURE TARGET TEMPERATURE is your main temperature set point your air conditioning unit will respond to the temperature set here to adjust press the or symbols For the most energy efficient operation we recommend 24C when you are cooling your home amp 21C when you are heating your home Note Setting very low temperatures on COOL mode or very high temperatures on HEAT mode will not cool or heat your zones any faster but will cause your air conditioner to run for longer to attempt to achieve the target temperature This will result in higher energy usage MyZone is LIVING ON timer OFF O OFF timer fresh air Sa 0 0 0 a OFF low n using inside air cool heat fan s ADVANTAGE ATIR MyAir5 User Guide FRESH AIR Optional Setting fresh air to ON will enable your system to draw in air from outside the home This feature is particularly useful when the outside temperature is pleasant such as in the evenings To use this functionality set your mode to FAN amp turn your fresh air ON and this will draw fresh air in amp distribute it throughout your home withou
16. preference Rename Zones Press this button to change the zone names you will be presented with a list of all your zones press any zone to edit the name You can use the symbols amp or plus any combination of letters numbers or spaces 7 ADVANTAGE AIR MyAir5 User Guide Rename Zones LIVING MEDIA MASTER BED BED 2 Press the DEL key X to delete each character Enter new zone name using the on screen keyboard Zone names can be up to 12 characters in length when finished press DONE ADVANCED INFO This page will display information about your system amp the way it has been configured this info may be used by your air conditioning professional when servicing STATUS WINDOW Warnings about your air conditioning system will be displayed here such as low battery warnings for your temperature sensors or air conditioning unit error codes Your installer may have also provided their contact number if so it will also be displayed here so it s always on hand when it comes time for your annual service Tech Setup This button is used by your air conditioning professional to configure amp commission your system on the day of installation there are no user settings in this menu 18 ADVANTAGE AIR MyAir5 User Guide Constant Zones Your MyAir5 system may be set up with electronic Constant Zones These are pre programmed zones that open up to relieve excess air pressure in your air
17. r conditioning system 5 Wait 5 minutes 6 Check your MyAir5 has successfully connected to the home Wi Fi 7 Check your smart phone tablet has successfully connected to the home Wi Fi Further Information 1 You do not need to have a home internet connection to use the MyAir5 App within your home the App uses Wi Fi only to connect to your air conditioner If you wish to use the app from outside your home e g remotely then an internet connection is required 31 ADVANTAGE AIR MyAir5 User Guide Remote Access 3G 4G MyAir5 has the ability to control your system from your Android or Apple smart device when you are outside of the home Wi Fi network using your mobile network data eg 3G 4G Your Android or Apple smart device will also require the latest MyAir5 app go to Apple App store or Google Play to ensure you have the latest version Remote Access requires UPNP to be enabled in your router settings Remote access is enabled by default the instructions overleaf show how to enable disable this function 32 ADVANTAGE AIR MyAir5 User Guide The below instructions assume the following e MyAir5 touch screen is connected to the home Wi Fi network e Youare able control your system from your mobile device when connected to your home Wi Fi network 1 Press the home button MyZone is LIVING ONtimer OFFtimer 2 1 p fresh air Se e e D low using inside air heat 2 Press the AP
18. sensors Note Your system will start in its last set MODE amp FAN setting eg If the system was last used for cooling amp low fan speed the program will start in cooling mode with low fan speed RENAME DELETE PROGRAMS On the programs main screen press EDIT next to the program you wish to change to remove a program press the TRASH CAN qm MTWTE FAMILY TIME edit 05 00 PM 10 00 PM Ss WEEKENDS edit 08 00 AM 06 00 PM Ss TF IRONING edit 10 00 AM 01 00 PM MOVIE TIME edit fi 08 00 AM 10 00 AM FRANKS FAV edit fi 08 00 AM 10 00 AM 15 ADVANTAGE AIR MyAir5 User Guide DISABLE PROGRAMS This feature is handy to use when going away on holidays and provides a quick and easy way to you save energy by ensuring the air conditioner does not run when you re not at home To disable a program press the program you wish to edit from the PROGRAM LIST amp deselect all of the days this will leave your PROGRAM in place but it will not run select days mon tue wed thurs fri sat sun To re enable the program go into the relevant program as described previously amp select the days which you want it to run 16 ADVANTAGE AIR MyAir5 User Guide Setup Page Screen Beep OFF om Rename Zones Tech Setup Advanced Info Set Time For service contact your air conditioning specialist Screen Beep You can turn the screen beep ON or OFF depending on your
19. t running the outside unit reducing your running costs This feature is optional amp will not appear unless it has been fitted by your air conditioning installer MyZone is LIVING ON timer OFF Ek OFF timer O m E fresh air ont es OFF Ke low using inside air cool heat fan gt ADVANTAGE AIR MyAir5 User Guide Zones Page Press Zones button from the menu bar to bring up the Zones Screen 20 A MASTER BED OFE BED 2 OFF BED 3 OFF FAMILY OFF Pressing a zone name toggles that zone between ON and OFF the zone turns blue when it is on There are 3 different types of zones in MyAir5 system depending on the options selected when purchasing your system e Airflow Zone If there is no sensor installed in a particular zone then it will be shown as an AIRFLOW zone In this instance you have the ability to control the air in 5 increments Use the buttons when a zone is turned ON to adjust the amount of airflow going to that zone e Temperature Zone Optional If your zone has a temperature sensor installed MyAir5 will allow you to choose your desired temperature with the buttons MyaAir5 will aim to maintain the desired temperature in that zone by automatically controlling airflow while the air conditioner is running 10 ADVANTAGE AIR MyAir5 User Guide e MyZone Optional If enabled any zone with temperature control or motion sensor ca
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