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Codian IPVCR User Guide

1. 2005 Page 18 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 e Viewing and Updating Recording Details e Calling Out From the IP VCR e Transferring Recordings e Using Streaming to View Recordings e Understanding the Connections List e Configuring the Gatekeeper Settings Copyright c Codian Ltd 2003 2005 Page 19 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Managing recordings gt Understanding the recordings list gt Transferring recordings Transferring Recordings Although you can make and view recordings with the IP VCR you are not restricted to watching only recordings made with the IP VCR Neither must you use the IP VCR to watch recordings you have made Refer to the sections below for how to transfer recordings to and from the IP VCR e Uploading recordings onto the IP VCR e Downloading recordings from the IP VCR Uploading recordings onto the IP VCR As well as using the IP VCR to make recordings directly by using automatic and interactive recording of sessions or point to point calls it is also possible to upload video clips via the web interface To upload a video clip to the IP VCR follow these steps 1 Use your browser to view the IP VCR web interface and go to Home gt Recordings 2 Click Upload recording The recording upload page will be displayed 3 Click Browse to locate the codian or MPEG 1 for
2. e Using an Auto Attendant e Calling Out From the IP VCR Copyright c Codian Ltd 2003 2005 Page 14 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Creating and watching recordings gt Using the IP VCR to make a recording Using the IP VCR to Make a Recording The IP VCR allows you to create recordings in a number of different ways These include interactive recording using an H 323 endpoint and transparent recording of point to point calls with another endpoint The following pages provide detailed explanations of the options available Refer to these for more information e Non Interactive Recording e Using the Recording Console e Recording Point to Point Calls In addition to creating recordings using the IP VCR it is possible to upload existing recordings Refer to Transferring Recordings for more information Copyright c Codian Ltd 2003 2005 Page 15 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Creating and watching recordings gt Using the IP VCR to make a recording gt Non interactive recording Non interactive recording Depending on the configuration of the IP VCR you may be able to make recordings non interactively That is once connected to the IP VCR recording takes place automatically and with no feedback to the user If you would prefer to have more feedback when making recordings consider using
3. restricting the endpoints choice of channels available for sending audio data to the IP VCR Restricts the IP VCR s choice of video codecs to be used for receiving video from the endpoints Determines which video codecs the IP VCR advertises to remote H 323 endpoints restricting the endpoints choice of channels available for sending video data to the IP VCR Sets the video format used and transmitted by the IP VCR e NTSC The IP VCR will favour transmitting video at 30 frames per second at SIF like resolutions PAL The IP VCR will favour transmitting video at 25 frames per second at CIF like resolutions Sets the maximum payload size in bytes of the packets sent by the IP VCR for outgoing video streams from the IP VCR to connected video endpoints Enables the IP VCR to send bandwidth control messages to optimize the video bandwidth being used Enables the IP VCR to request that the endpoint send lower speed video if it fails to receive all the packets which comprise the far end s video stream Related Topics e Using an Auto Attendant e Creating Video Recordings Copyright c Codian Ltd 2003 2005 Version 1 1 1 April 2005 When communicating with a H 323 endpoint the IP VCR receives a list of supported audio codecs from the endpoint The IP VCR chooses an audio codec from those available and sends audio data to the endpoint in that format The G 711 codec is used for streaming as well
4. IP Status Identifies specify an optional second name server Specifies an optional suffix to add when performing DNS lookups Version 1 1 1 April 2005 This can allow you to use non fully qualified host names when referring to a device by host name instead of IP address For example if the domain name is set to codian com then a request to the name server to look up the IP address of host endpoint will actually lookup endpoint codian com Use the IP Status fields to quickly verify the current IP settings for the appropriate Ethernet port of the IP VCR which were obtained using DHCP or configured manually see IP Settings including e Host name e DHCP e IP address e Subnet mask e Default gateway e Name server DNS e Secondary name server DNS e Domain name DNS suffix Ethernet Configuration These settings determine the Ethernet settings for the appropriate port of the IP VCR Refer to the table for assistance with these settings When you have finished you must press Update Ethernet configuration to make the changes take effect Ethernet settings Field Description Specify whether you want this Ethernet port to automatically negotiate its Ethernet settings with the device it is connected to or if it should obtain its configuration manually using fixed values that you must specify Manual Configuration Speed Identifies the connection speed 10 Mbit s 100 Mbit s and 1000 Mbit s Id
5. Refer to these for more information e Using a Video Endpoint to Watch Recordings e Using an Auto Attendant e Using Streaming to View Recordings Copyright c Codian Ltd 2003 2005 Page 8 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Creating and watching recordings gt Watching a recording from the IP VCR gt Using a video endpoint to watch recordings Using a Video Endpoint to Watch Recordings You may watch recordings stored on the IP VCR using an H 323 video endpoint There are a number of ways to connect to the IP VCR refer to the sections below for details of the options available to you e Connecting Directly Using a Phone Number e Connecting via the Auto Attendant e Being Called by the IP VCR Watching recordings is an interactive experience Playback may be paused rewound and so on Refer to the section below for an explanation of the playback controls available e Using Playback Controls from a Video Endpoint Connecting Directly Using a Phone Number Your system administrator may have configured the IP VCR to allow you to use your video endpoint to watch a recording by dialing a particular phone number Each recording will have a different number to call Consult your system administrator for details If the recording is protected you will be required to enter a PIN before you can start playback see Entering a Pin Connecting via the Auto
6. picture sent to and received from the endpoint Use these fields to specify the preferred call bandwidth from the IP VCR to the endpoint and from the endpoint to the IP VCR respectively New H 323 endpoint lt Pre configured endpoints gt If you have pre configured endpoints on the IP VCR you may simply choose one to call by selecting it in the list and clicking Call selected endpoint Related Topics e Displaying the Recordings List e Using a Video Endpoint to Watch Recording e Viewing and Updating Recording Details e Using the Recording Console e Non Interactive Recording Copyright c Codian Ltd 2003 2005 Version 1 1 1 April 2005 See Using the Recording Console and Non Interactive Recording for more information on the implications of this option You may alternatively specify an E 164 number if you also select an H 323 gateway If you are calling by host name or IP address you need not specify a gateway You may choose default configured behaviour in which case the preferred video size is chosen to be the same as that set in the global connection settings see Configuring Global Connection Settings If you choose use default value the preferred bandwidth is chosen to be the same as that set in the global connection settings Page 24 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Configuring the IP VCR gt Configur
7. the recording Displays full details about the streaming portion of the recording Shows the size of the MPEG portion of the recording Shows the size of the combined MPEG and streaming portions of the recording Copyright c Codian Ltd 2003 2005 Use this information to determine if the MPEG file will be suitable for your requirements before downloading Use this information to see what streaming bandwidths are available If a recording was uploaded as an MPEG video clip the streaming information will not be available Press download MPEG file to transfer the file to your PC see Transferring Recordings Press download recording to transfer the codian file to your PC see Transferring Recordings Page 21 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Gatekeeper Shows the registration status of this recording state with the gatekeeper if a gatekeeper id has been set Active Displays the number of playbacks of this This figure includes streaming playbacks playbacks recording currently in progress Active Displays the number of downloads of this downloads recording currently in progress Completed Displays the number of playbacks of this playbacks recording that were once in progress but are no longer Completed Displays the number of downloads of this downloads recording that have completed Recording Controls You may call into the IP VCR from an H 323 video endpoi
8. 1 April 2005 Help contents gt Managing recordings gt Understanding the Connections List gt Viewing a connected endpoint s audio signals Viewing a Connected Endpoint s Audio Signals In general the audio settings are for advanced troubleshooting Audio settings are not available for streaming playbacks You can view these settings by selecting this option 1 Go to Home gt Connections 2 Click a connection name to display the connection status page 3 Click the Audio tab 4 Select which endpoint s audio signals you wish to view point to point recordings only The information and controls displayed are mainly for troubleshooting audio problems with recordings Audio information is not available for streaming playback connections Copyright c Codian Ltd 2003 2005 Page 34 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Managing recordings gt Understanding the Connections List gt Viewing a connected endpoint s media statistics Viewing a Connected Endpoint s Media Statistics You may view statistics about the video and audio streams to and from the IP VCR while making and watching recordings The statistics are not available for streaming playback connections To view the connection statistics 1 Go to Home gt Connections 2 Click a connection name to display the connection status page 3 Click the Statistics tab 4 Select which endpoint s display you
9. Attendant The IP VCR features a sophisticated Auto Attendant menu system that allows you to see a list of which recordings are available and select the one you wish to watch with the aid of video previews for unprotected recordings Refer to Using an Auto Attendant for full details on how to navigate the menu If you choose to watch a protected recording you will be prompted to enter a PIN before you can start playback see Entering a Pin Depending on how your system administrator has configured the IP VCR you may be able to connect to the Auto Attendant by dialing a phone number or by dialing the IP address of the IP VCR Consult your system administrator for which options are available to you Being Called by the I P VCR As an alternative to calling the IP VCR from your video endpoint you may instead use the web interface to initiate a call from the IP VCR to your endpoint Refer to the section Calling Out From the IP VCR for details Once connected the playback experience is identical to if you had called the IP VCR using one of the methods described above Similarly you may be asked to enter a PIN before playback of protected recordings will start Entering a PIN If you connect to a protected recording you will be presented with the PIN entry screen and will hear audio prompts playing Use your endpoint s numeric keypad to enter the PIN followed by Note that some endpoints require you to activate the keypad before
10. Audio only if you are not interested in the audio portion only or audio and video at one of video or are connecting over a very low two bandwidths bandwidth link Viewer Specifies the viewer to use for streaming video Click Start streaming to view the recording Playback controls when web streaming If you watch a recording using web streaming control of playback is performed using the streaming application you are using To play pause fast forward and so on refer to the documentation that accompanies your streaming viewer Copyright c Codian Ltd 2003 2005 Page 27 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Configuring the IP VCR gt Configuring gatekeeper settings Displaying Gatekeeper Settings You can configure the IP VCR to use a gatekeeper which can make it easier for end users to watch and make recordings using directory numbers rather than requiring them to know the IP address or host name of the IP VCR Choose Home gt Settings gt Gatekeeper e Gatekeeper Settings e Gatekeeper Status Gatekeeper Settings Refer to this table for assistance configuring the gatekeeper settings After making any configuration changes click Apply Changes Field Description Usage Tips H 323 Enables the IP VCR to use an H 323 gatekeeper If this is set to Disabled then no gatekeeper gatekeeper for registration of numeric identifiers for its registrations will be attempt
11. Displaying Hardware Health Status Copyright c Codian Ltd 2003 2005 Page 60 of 68 Codian IP VCR 2200 Series User Manual Help contents gt Displaying system status gt Displaying recording status Displaying Recording Status The Recording Status displays the status of stored recordings and recordings being played back To access this information go to Home gt Status gt Recording Many of the fields show the current value the highest value attained in parentheses and the maximum value the field may take To reset the maximum values click Reset maximum values Refer to the table below for assistance in interpreting the information displayed Field Number of stored recordings Number of recordings in progress Number of H 323 playbacks in progress Number of streaming playbacks in progress Number of TCP streaming playbacks in progress Number of downloads in progress Number of completed playbacks Number of completed downloads Number of recording uploads in progress Total length of stored recordings Total size of stored recordings Free disk space Related Topics Field Description Displays the number of recordings currently stored on the IP VCR This includes recordings made using the IP VCR as well as those uploaded to it Displays the number of recordings that are currently being made Displays the number of people currently watching stored recordings using an H 3
12. Foundation Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes software developed by the NetBSD Foundation Inc and its contributors 4 Neither the name of The NetBSD Foundation nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE NETBSD FOUNDATION INC AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THE
13. Settings Copyright c Codian Ltd 2003 2005 Page 38 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Configuring the IP VCR gt Configuring recording settings Configuring Recording Settings You may customize a variety of the recording settings for the IP VCR to most closely fit your needs To view and change the recording settings choose Home gt Settings gt Recording When you have finished editing any of the fields press Apply changes to make them take effect Refer to the table below for a description of the different fields Field Description Loop when playing back recordings via H 323 Check this box if you wish recordings to automatically return to the start and continue Check this box to instruct the IP VCR to postpone recording of incoming video media until the quality reaches a certain threshold This will usually imply a recording delay of a second or two Delay recording until coherent video seen Always send video to participants being recorded If this option is checked the IP VCR will always send video to any participants being recorded If the recording console is not in use the video sent to the remote system will be blank Point to point layout Choose one of these layouts for making point to point recordings e Side by side Loudest speaker with small picture in picture mj Loudest speaker with la
14. a unique number that may be entered from a video conferencing endpoint to connect directly to the recording This eliminates the need for users to navigate the auto attendant or to know the IP address of the IP VCR To usefully partition the dialing space you might need to ensure that all registrations from a single IP VCR start with the same sequence of digits Using registration prefixes also can benefit large scale dial plan changes For example you can change all IP VCR registrations to begin with 121 instead of 11 by changing a single IP VCR configuration field rather than individually amending every recording s associated gatekeeper id This field will have no effect if H 323 gatekeeper usage disabled Before the IP VCR can register any recordings with the H 323 gatekeeper it must make a unit wide registration This field is not required and will have no effect if H 323 gatekeeper usage is disabled If this field is unset users will only be able to access the auto attendant if the Default incoming call action is set to connect to the auto attendant If this field is unset users will still be able to make recordings by calling out from the IP VCR to their video endpoint This field is required if you wish users to be able to make point to point recordings When making point to point calls through the IP VCR the incoming prefix is stripped from the dialed number and the outgoing prefix added before the outg
15. as for communication with H 323 endpoints so disabling it also disables audio for streaming viewers When communicating with a H 323 endpoint the IP VCR receives a list of supported video codecs from the endpoint The IP VCR chooses a video codec from those available and sends video data to the endpoint in that format NTSC is typically used in North America while PAL is typically used in the UK and Europe Setting this field to match the most common type of endpoint used with the IP VCR will improve the smoothness of the video sent by the IP VCR to the endpoints Regardless of how this setting is configured the IP VCR will accept video from endpoints at either frame rate Typically you only need to set this value to lower than the default 1400 bytes if there was a known packet size restriction in the path between the IP VCR and potential connected endpoints Video streams generally contain packets of different lengths This parameter only sets the maximum size of a transmitted network datagram The IP VCR optimally splits the video stream into packets of this size or smaller Thus most transmitted packets will not reach this maximum size The IP VCR can send these messages to H 323 endpoints requesting that the bandwidth of the video that they are sending be decreased or increased up to the maximum bandwidth of the channel The IP VCR can send these messages to H 323 endpoints requesting that the bandwidth of the
16. associated checkbox in the active connections list and press Disconnect selected You may end several connections at once with this method Related Topics e Viewing Connection Status e Understanding the Recordings List e Using an Auto Attendant Copyright c Codian Ltd 2003 2005 Page 30 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Managing recordings gt Understanding the Connections List gt Viewing connection status Viewing connection status Extended details about active connections may be viewed on the connection status page To view these 1 Go to Home gt Connections 2 Click a connection name to display the connection status page An overview of the connection status is shown on this page Basic connection details are shown as well as per endpoint details For playback and direct recording connections information for just one endpoint is shown for point to point recordings information for both endpoints is shown Refer to the sections below for more details e Connection Status e Endpoint Status e Extended Endpoint Information Connection Status For each connection basic information is displayed such as when playback or recording started Endpoint Status Endpoint specific information is displayed for each endpoint associated with a connection For playback and direct recording connections information for just one endpoint is shown for poin
17. configured as a gateway and the IP VCR could then call its registered E 164 numbers The gateway list shows all of the currently configured H 323 gateways To access this list go to Home gt Gateways Field Field Description Name Displays the descriptive name of the gateway Address Displays the IP address or host name of the gateway Receive Displays the configured preferred bandwidth to the IP VCR from the gateway or lt default value gt if bandwidth no preference has been specified Transmit Displays the configured preferred bandwidth from the IP VCR to the gateway or lt default value gt if bandwidth no preference has been specified Related Topics e Adding and Updating Gateways Copyright c Codian Ltd 2003 2005 Page 44 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Managing gateways gt Adding and updating gateways Adding and Updating Gateways You can configure the Codian IP VCR with one or more H 323 gateways e To add an H 323 gateway go to Home gt Gateways gt Add new H 323 gateway After entering the settings described below click Add H 323 gateway e To update an existing H 323 gateway go to Home gt Gateways and click on a gateway name After updating the settings described below click Update H 323 gateway Field Field Description More Information Name Indicates the descriptive name of the gateway All gateways must have unique names Addr
18. connection to this port Shows the fixed hardware MAC Medium Access Control address of this port Displays a count of the total number of packets sent from this port by the IP VCR This includes all TCP and UDP traffic Displays a count of the total number of packets received by this port of the IP VCR This includes all TCP and UDP traffic These fields display further statistics for this port Related Topics e Configuring IP Routing settings e Upgrading the Firmware Copyright c Codian Ltd 2003 2005 Version 1 1 1 April 2005 This value is negotiated with the device to which this port is connected or based on your manual configuration depending on the settings you chose above This value is negotiated with the device to which this port is connected or based on your manual configuration depending on the settings you chose above This value cannot be changed and is for information only When troubleshooting connectivity issues this information can help you confirm that the unit is transmitting packets into the network When troubleshooting connectivity issues this information can help you confirm that the unit is receiving packets from the network Use these fields for advanced network diagnostics such as resolution of problems with Ethernet link speed and duplex negotiation Page 54 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Configuring th
19. materials provided with the distribution 3 Neither the name of ISC ISC DHCP nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY INTERNET SYSTEMS CONSORTIUM AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL ISC OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Copyright c Codian Ltd 2003 2005 Page 68 of 68
20. of 4 minutes for the full set of prompts That is if all samples were played back to back it should take no more than 240 seconds When you have located the file you wish to upload press Upload customisation If the upload is successful a page displaying the size of the file uploaded will be displayed otherwise an error will be shown If the upload fails check your audio file matches the specification above before contacting your support representative Downloading individual customisations You may wish to review a customisation that has been previously uploaded to the IP VCR To do this use the customisation list to locate the prompt of interest and click download The file will be downloaded to your computer for reference Only alternate customisations can be downloaded in this way the default voice prompts may not be downloaded In addition only customisations uploaded as individual files may be downloaded those uploaded as part of a package may not be downloaded Downloading a customisation package Once you are satisfied with your customisations you may wish to apply the entire set to another IP VCR Rather than individually uploading the alternate voice prompts to each one you may create a resource package To create a resource package containing all of the alternate voice prompt resources previously uploaded click download package at the bottom of the resource list The resource package will be downloaded to your computer A
21. recording related tasks using the web interface that you cannot otherwise do When connecting to the Codian IP VCR web interface you must log in so that the IP VCR can associate the session with your configured user and a set of access privileges The IP VCR has a set of configured users and each user has an ID and password that are used for logging in 1 Using a web browser enter the host name or IP address of the IP VCR 2 Click on the Log in button 3 Enter your assigned User Name and Password The main menu appears restricting the available options based on your access privileges Administrators have full access standard users can upload new recordings and manage their profiles guest users typically can access publicly available recordings Related Topics e Web Interface Tips Copyright c Codian Ltd 2003 2005 Page 4 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Using the web interface gt Web interface tips Web Interface Tips These tips can help you more effectively use the IP VCR web interface e Displaying Updated Information e Working with Tables e Getting Help Displaying Updated I nformation The IP VCR web interface primarily displays static information that represents a snapshot of the status when the page was requested or refreshed However the information on the pages do not automatically update Instead you can just click the Refresh butt
22. reports report type RTCP packets seen by the IP VCR one report of more than one type These are generally sent by any device receiving RTP Real Time Protocol media from the network and are used for auditing bandwidth errors and so on by the IP VCR Displays a count of the number of sender These are typically sent by any device that is report type RTCP packets sent by the IP VCR sending RTP media Displays a count of the number of reports seen by the IP VCR that are neither sender nor receiver reports Transmit Displays the IP address and port to which the IP address VCR is sending RTCP packets about this stream Packets sent Displays the number of packets sent Copyright c Codian Ltd 2003 2005 Page 37 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Creating and watching recordings gt Using the IP VCR to make a recording gt Recording point to point calls Recording Point to Point Calls The IP VCR is able to transparently record point to point calls A point to point call is one where just two endpoints are involved the traditional type of call If you wish to record point to point calls the Gatekeeper settings of the IP VCR must be configured correctly see Configuring the Gatekeeper Settings Instead of simply calling the other endpoint by dialing its E 164 number from your video endpoint you must add a prefix that tells the H 323 gatekeeper to pass the call to t
23. the IP VCR to the endpoint Displays the type of codec in use and the size of the picture that the IP VCR is receiving from the specific participant If the picture is a standard size CIF QCIF 4CIF SIF then this is shown in parentheses afterwards Copyright c Codian Ltd 2003 2005 Usage Tips You should expect to see small values for this setting Consistently large numbers typically imply potential network problems The jitter buffer shows the current playout delay added to the media to accommodate the packet arrival jitter Large jitter values indicate a longer buffer You should expect to see small values for this setting Consistently large numbers typically imply potential network problems A frame is a unit of audio the size of which is dependent on codec You should expect to see small values for this setting Consistently large numbers typically imply potential network problems Page 35 of 68 Codian IP VCR 2200 Series User Manual Receive address Channel bit rate Receive bit rate Received jitter Packets received Packet errors Frame rate Frame errors Transmit stream Transmit address Channel bit rate Transmit bit rate Packets sent Frame rate Temporal spatial Displays the IP address and port lt IP address gt lt port gt of the device from which video is being sent Displays the negotiated bit rate available for the endpoint to send video in Displa
24. the IP address of the name server Copyright c Codian Ltd 2003 2005 Usage Tips Port A can never be disabled as it is the primary interface of the IP VCR Port B may be enabled only if the Video firewall feature is enabled this requires a feature activation key see Upgrading the firmware Depending on your network configuration you may be able to use this host name to communicate with the IP VCR without needing to know its IP address Only manual IP configuration may be used with Port B Press the Renew DHCP button to request a new IP address if you have selected automatic configuration You only need to specify this option if you have chosen manual IP configuration as described above If both Port A and Port B are enabled you must specify which port s default gateway setting is used This is selected on the Routes configuration page see Configuring IP Routing settings Regardless of the selected preference you must still specify the default gateway if using manual configuration If both Port A and Port B are enabled you must specify which port s name server setting is used This is selected on the Routes configuration page see Configuring IP Routing settings Regardless of the selected preference you must still specify the name server if using manual configuration Page 52 of 68 Codian IP VCR 2200 Series User Manual Secondary name server DNS Domain name DNS suffix
25. the Recording Console see Using the Recording Console Otherwise refer to the sections below for further information on making non interactive recordings e Understanding the Non Interactive Recordings e Connecting in Order to Make a Recording e Controlling the Recording Understanding the Non Interactive Recordings Non interactive recording gives no feedback as to the status of recording The IP VCR will not send video to your endpoint typically causing your endpoint to display a blank screen You will not be able to monitor how the recording will look When the call to or from the IP VCR is connected recording will typically start immediately However the IP VCR may have been configured to delay recording until coherent video is seen Your system administrator may have configured the IP VCR in this way to ensure the best quality of recordings If you are unsure of whether the IP VCR will start recording immediately or not wait a few seconds before starting to speak this will ensure the best quality recording in all circumstances Connecting in Order to Make a Recording Calling the IP VCR From a Video Endpoint To make a non interactive recording by calling the IP VCR using your video endpoint follow these steps 1 Confirm with your system administrator that the Default incoming call action of the IP VCR is to answer incoming calls by recording them immediately non interactively see Configuring Global Connecti
26. the recording Displays the time at which a recording was started or uploaded Recording Controls Removing recordings Usage Tips See Using Streaming to View Recordings for more information You may rename a recording by clicking on its entry in the list and editing the name field see Viewing and Updating Recording Details A recording that is not being made or played back is referred to as Idle To register a recording with an H 323 gatekeeper the IP VCR must be configured with a gatekeeper see Configuring the Gatekeeper Settings To remove recordings from the IP VCR select which recordings you wish to remove from the list by clicking their associated checkboxes and press Delete selected Recordings will be permanently removed Calling out to make a recording You may initiate a recording session from the IP VCR To do this press Call out and record to display the recording parameters page From here you may specify an endpoint to call either directly by entering an IP address or by selecting a pre configured endpoint For more details see Calling Out From the IP VCR Uploading recordings You may upload recordings directly to the IP VCR To upload a recording press Upload recording to display the upload page From here you may specify the file you wish to upload as well as a name for the recording For more details see Transferring Recordings Related Topics Copyright c Codian Ltd 2003
27. to For example for security you should add a password to the admin account Note that you can also create new accounts with administrator or lower access privileges in addition to these pre defined users see Adding and Updating Users Refer to these topics for assistance in modifying these users e Modifying the admin User e Modifying the guest User Modifying the admin User The admin user is the default login account initially used to access the web interface 1 Go to Home gt Users 2 Click admin 3 Refer to the table below to determine the most appropriate settings for the user 4 After entering the settings click Update user settings Field Field Description More Information User ID Identifies the log in name used to access the IP VCR web browser Password Specifies any required password Re enter Verifies the required password password Privilege Displays the privilege level which is fixed at See User Privileges for detailed explanations level administrator Modifying the guest User Go to Home gt Users Click guest Refer to the table below to determine the most appropriate settings for the user ee ey a After entering the settings click Update user settings Field Field Description More Information User ID Identifies the log in name used to access the IP VCR web browser This is fixed at guest Copyright c Codian Ltd 2003 2005 Page 46 of 68 Codian IP VCR 220
28. wish to view point to point recordings only Media Statistics Media statistics provide detailed information about the actual voice and video streams Realtime Transport Protocol RTP packets Refer to the table below for additional information Field Audio Receive stream Receive address Received jitter Received energy Packets received Packet errors Frame errors Transmit stream Transmit address Packets sent Video Receive stream Field Description Displays the audio codec in use along with the current packet size in milliseconds if known Displays the IP address and port from which the media is originating Displays the apparent variation in arrival time from that expected for the media packets in milliseconds The current jitter buffer also displays in parentheses Represents the audio volume originating from the endpoint Displays the number of audio packets destined for the IP VCR from this endpoint Displays the number of packet errors including sequence errors packets of the wrong type and so on Displays frame errors as A B where A is the number of frame errors and B is the total number of frames received Displays the audio codec being sent from the IP VCR to the endpoint along with the chosen packet size in milliseconds Displays the IP address and port to which the media is being sent Displays a count of the number of packets that have been sent from
29. 0 Series User Manual Version 1 1 1 April 2005 Help contents gt Managing recordings gt Understanding the Connections List gt Viewing a connected endpoint s camera Viewing a Connected Endpoint s Camera When making a recording you can control the viewing angle zoom and focus of the camera on your video endpoint These settings are not available for streaming playback connections To customize the view 1 Go to Home gt Connections 2 Click a connection name to display the connection status page 3 Click the Camera tab 4 Select which endpoint s camera you wish to control point to point recordings only Camera preview and control is not available for any kind of playback connection Movement Field Description Click on one of the directional arrows to change the view direction of the camera Click on one of the magnifying options to zoom the view in or out Click on one of the adjustment options to improve the clarity of the image Copyright c Codian Ltd 2003 2005 Usage Tips Not all endpoints will respond to these controls In particular endpoints with fixed cameras such as most webcams Not all endpoints will respond to the zoom controls possibly including those that do respond to the Movement controls Not all endpoints will respond to the focus controls possibly including those that do respond to the Movement controls Page 33 of 68 Codian IP VCR 2200 Series User Manual Version 1 1
30. 0 Series User Manual Version 1 1 1 April 2005 Password Specifies any required password Re enter Verifies the required password password Privilege Displays the privilege level which can be See User Privileges for detailed explanations level changed to any level except administrator Related Topics e User Privileges e Viewing User List e Adding and Updating Users e Updating Your Own Profile Copyright c Codian Ltd 2003 2005 Page 47 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Managing users gt Adding and updating users Adding and Updating Users You can add and update users to the IP VCR Although most information is identical for both tasks some fields differ Adding a User Follow these steps to add a user 1 Go to Home gt Users 2 Click Add new user 3 Refer to the table below to determine the most appropriate settings for the user 4 After entering the settings click Add user Updating a User Follow these steps to update an existing user 1 Go to Home gt Users 2 Click a user name 3 Refer to the table below to determine the most appropriate settings for the user 4 After entering the settings click Update user settings Field Field Description More Information User ID Identifies the log in name that the user will use to access the IP VCR web browser Name Identifies the full name of the user Password Specifies any required passw
31. 005 Page 55 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Confirmation of shutdown is required the button changes to Confirm IP VCR shutdown Click again to confirm The IP VCR will begin to shutdown The banner at the top of the page will change to indicate this When the shutdown is complete the button will change to Restart IP VCR Click this button a final time to restart the IP VCR re ae nS Enabling IP VCR features The IP VCR requires activation before most of its features can be used If the IP VCR has not been activated the banner at the top of the web interface will show a prominent warning in every other respect the web interface will look and behave normally Advanced IP VCR features such as Video Firewall are not enabled as standard and require additional activation If this is a new IP VCR you should receive the unit already activated if it is not you have upgraded to a newer firmware version or you are enabling a new feature you may need to contact Codian or your supplier to obtain an appropriate activation code Activation codes are unique to a particular IP VCR so ensure you know the unit s serial number such that you may receive a code appropriate to your IP VCR Regardless of whether you are activating the IP VCR or enabling an advanced feature the process is the same 1 Check the Activated features IP VCR activation is shown in this same list to confirm that the feature you requir
32. 23 endpoint Displays the number of people currently watching stored recordings using conventional streaming via a streaming application such as Apple Quicktime or RealPlayer Displays the number of people currently watching stored recordings using streaming over TCP Displays the number of recordings that are currently being downloaded from the IP VCR Displays the number of people who were once watching stored recordings but are now not Includes all types of playback including streaming and playback using an H 323 endpoint Displays the number of recordings that have been downloaded from the IP VCR Displays the number of recordings currently being uploaded to the IP VCR for later playback Displays the combined duration of all recordings stored on the IP VCR Displays the combined storage capacity used by all recordings stored on the IP VCR Shows the remaining storage capacity of the IP VCR e Displaying General Status e Displaying Hardware Health Status Copyright c Codian Ltd 2003 2005 Version 1 1 1 April 2005 Page 61 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Displaying system status gt Displaying hardware health status Displaying Hardware Health Status The Health Status displays information about the hardware components of the IP VCR To access this information go to Home gt Status gt Health To reset these values click Clear Refer to th
33. CG Oaia n Codian IP VCR 2200 Series User Manual Software version 1 1 1 April 2005 All hardware software and documentation Copyright Codian Ltd 2003 2005 Codian and IP VCR 2200 are trademarks of Codian Ltd Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Codian IP VCR 2200 Series User Manual Welcome to the Codian IP VCR user manual You can access all topics from this contents page You can also access context sensitive help for a particular page when using the IP VCR web browser interface by clicking the te icon on that page Using the Web I nterface e Logging into the Web Interface e Web Interface Tips Creating and Watching Recordings e Watching a Recording From the IP VCR o Using a Video Endpoint to Watch Recordings o Using an Auto Attendant o Using Streaming to View Recordings e Using the IP VCR to Make a Recording o Non Interactive Recording o Using the Recording Console o Recording Point to Point Calls e Calling Out From the IP VCR Managing Recordings e Understanding the Recordings List o Viewing and Updating Recording Details o Transferring Recordings e Understanding the Connections List o Viewing Connection Status o Viewing a Connected Endpoint s Display o Viewing a Connected Endpoint s Camera o Viewing a Connected Endpoint s Audio Signals o Viewing a Connected Endpoint s Media Statisti
34. ORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The Codian IP VCR includes software developed by the authors listed below These notices are required to satisfy the license terms of the software mentioned in this document All product names mentioned herein are trademarks of their respective owners e The University of California Berkeley and its contributors e The University of California Lawrence Berkeley Laboratory and its contributors e The NetBSD Foundation Inc and its contributors e Jonathan R Stone Manuel Bouyer Charles M Hannum Christopher G Demetriou TooLs GmbH Terrence R Lambert Theo de Raadt Christos Zoulas Paul Kranenburg Adam Glass Winning Strategies Inc Frank van der Linden Jason R Thorpe Chris Provenzano Spirit Corporation Copyright c Codian Ltd 2003 2005 Page 67 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Copyright 1995 2003 SPIRIT The Codian IP VCR includes a G 728 audio codec used under license from Spirit Corporation The Codian IP VCR includes a MPEG layer 2 audio codec used under license from Spirit Corporation Lua Lua 5 0 license Copyright 2003 2004 Tecgraf PUC Rio Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documentation files
35. Refer to the sections below for further information on using the Recording Console e Connecting to the Recording Console e Understanding the Recording Console Display e Controlling the Recording Console Connecting to the Recording Console Calling in via the Auto Attendant To access the Recording Console by calling the IP VCR via the Auto Attendant follow these steps 1 Confirm with your system administrator that you may call the Auto Attendant of the IP VCR either by using the IP address of the IP VCR or by dialing a phone number 2 Connect to the Auto Attendant using the method chosen in the previous step 3 Navigate the Auto Attendant menus see Using an Auto Attendant to select Record this session 4 The Recording Console will be displayed Being called by the IP VCR The may use the IP VCR web interface to call out to your video endpoint and display the Recording Console To connect to the Recording Console in this way follow these steps 1 Log into the IP VCR web interface as an administrator or user See Logging in to the Web Interface 2 Use your browser to navigate to Home gt Recordings 3 Press Call out and record The recording parameters page will be displayed see Calling Out From the IP VCR Name your recording and identify the endpoint you wish to call out to Select Use recording console display Press Call endpoint or Call selected endpoint ie eh Answer the call on the vi
36. ad in the Stored recordings list and click on its name 1 2 3 The Recording details page will be displayed see Viewing and Updating Recording Details 4 Click download MPEG file to download the recording in MPEG format or download recording to download in codian format 5 Save the file Related topics e Displaying Recordings Lists e Viewing and Updating Recording Details Copyright c Codian Ltd 2003 2005 Page 20 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Managing recordings gt Understanding the recordings list gt Viewing and updating recording details Viewing and updating recording details To view recording information for a particular recording use your browser to view the IP VCR web interface and go to Home gt Connections Locate the recording you are interested in using the Stored recordings list and click on its name The recording information page allows you to change the displayed name of a stored recording set up a gatekeeper id and add a PIN In addition you may review extended details and download files in a number of formats for subsequent playback or transferal to another IP VCR Refer to the following sections for further details e Recording Configuration e Recording Status e Recording Controls e Summary Information Recording Configuration You may review and edit a number of details pertaining to a recording Make c
37. and change the IP VCR web pages and read online help files If you disable web access on both Ports A and B you will need to use the serial console interface to re enable it If a port is disabled this option will be unavailable Disabling this option will not prevent outgoing calls to H 323 devices being made by the IP VCR If a port is disabled this option will be unavailable If a port is disabled this option will be unavailable The controls in this section allow control over how IP packets should be directed out of the IP VCR You should only change this configuration if you have a good understanding of the topology of the network s to which the IP VCR is connected Configuration of routes is divided into two sections addition of new routes and the display and removal of existing routes Adding a new IP route To add a new route first enter the details using the table below for reference When you are satisfied with the details entered press Add IP route to make the addition If the route already exists or aliases overlaps an existing route you will be prompted to correct the problem and try again IP address mask length Field Description Use these fields to define the type of IP addresses to which this route applies The IP address pattern must be in the dot separated IPv4 format while the mask length is chosen from a drop down list The mask field specifies how many bits of the address
38. and the length and date modified uploaded of alternate customisations present Voice prompts where an alternate is available are also indicated by an asterisk after their name Refer to the sections below for details of further functionality provided by the resource list e Uploading individual customisations e Downloading individual customisations e Downloading a customisation package e Deleting alternate customisations Uploading individual customisations You may upload individual customisations To do this click the upload link for the customisation you wish to modify You may do this regardless of whether an alternate customisation has already been uploaded You will be presented with a new screen allowing you to locate and upload the customisation of your choice Press the Browse button to locate the voice prompt file on your computer Voice prompt files must be in the following format e Microsoft WAVE WAV format e 16kHz 16000Hz sample rate e Mono e Uncompressed e Maximum 10 seconds long If you upload a file that is not in this format the upload may fail or the voice prompt may sound distorted when heard by users Use an audio editing package of your choice to make any conversions required See Making the best possible recordings for how to obtain the best possible voice prompts for your IP VCR customisation Note that in addition to the 10 second length limit per prompt there is a total length limit
39. are fixed unfixed bits must be set to zero in the address specified Use this field to control how packets destined for addresses matching the specified pattern are routed You may select Port A Port B or Gateway If the latter option is selected you must specify the IP address of the gateway you wish packets to be directed to Viewing and deleting existing I P routes Usage Tips To route all IP addresses in the range 192 168 4 128 to 192 168 4 255 for example specify the IP address as 192 168 4 128 and the mask length as 25 to indicate that all but the last seven bits address are fixed Selecting Port A results in matching packets being routed to Port A s default gateway see Configuring Network Settings Selecting Port B will cause matching packets to be routed to Port B s default gateway If Ethernet Port B is disabled the option to route packets to Port B will be disabled Configured routes are listed below the Add IP route controls For each route the following details are shown e The IP address pattern and mask e Where matching packets will be routed with the possibilities being o PortA meaning the default gateway configured for Port A o Port B meaning the default gateway configured for Port B o lt IP address gt a specific address has been chosen e Whether the route has been configured automatically as a consequence of other settings or added by the user as described above The default r
40. ateway if a point to point call incoming prefix is configured Gateway always register as a gateway To always register as a gateway irrespective of whether or not a point to point prefix has been configured use the Gateway option Copyright c Codian Ltd 2003 2005 Page 28 of 68 Codian IP VCR 2200 Series User Manual Prefix for IP VCR registrations Mandatory H 323 id to register Auto attendant gatekeeper ID Recording gatekeeper ID Point to point call incoming prefix Point to point call outgoing prefix Specifies an optional group of digits that are added to the beginning of each recording s gatekeeper id before registering it with the H 323 gatekeeper Use this field to specify an identifier that the IP VCR can use to register itself with the H 323 gatekeeper Use this field to specify an E 164 number that users may call to access the Auto Attendant Use this field to specify an E 164 number that users may call to make non interactive recordings Use this field to specify a sequence of digits the H 323 gatekeeper may use to identify which calls to route though the IP VCR for the purposes of making point to point recordings Use this field to specify an optional sequence of digits to add when the IP VCR tries to make the outgoing part of a point to point call that has been routed through it Gatekeeper Status Version 1 1 1 April 2005 Recordings registered with a gatekeeper have
41. case that the video sent by the IP VCR ends up as part of the recorded conference in addition to the real participants in that conference In theory the IP VCR should not need to send video to an endpoint or MCU device that it is recording However some devices are programmed not to transmit video unless video is sent to them and so this option allows the IP VCR to work with such systems Picture in picture views display the currently loudest speaker in a full screen view with the other displayed reduced in size in one corner The speakers will exchange places depending on who is speaking You should only consider changing these fields if you fully understand the implications of such changes or if advised to do so by a Codian support representative The MPEG part of the recording is used for H 323 playback and to create files you may download and play on a PC see Transferring recordings A higher bitrate will give better quality at the expense of consuming more IP VCR capacity and generating larger download files Page 39 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Streaming The streaming bitrates affect which bitrates will recording bit be offered when recordings are viewed by web rate 2 streaming see Using Streaming to View Recordings Multicast Use these fields to specify the range of multicast If these values are not configured the IP VCR transmit IP addresses to which the IP VCR ma
42. cs o Viewing a Connected Endpoint s Diagnostics Managing Endpoints e Displaying Endpoint List e Adding an H 323 Endpoint Managing Gateways e Displaying Gateway List e Adding and Updating Gateways Copyright c Codian Ltd 2003 2005 Page 2 of 68 Codian IP VCR 2200 Series User Manual Managing Users e System Defined Users e User Privileges e Viewing the User List e Adding and Updating Users e Updating Your Own Profile Configuring the IP VCR e Configuring Network Settings e Configuring IP Routing settings e Configuring Global Connection Settings e Configuring the Gatekeeper Settings e Configuring Recording Settings e Upgrading the Firmware Displaying System Status e Displaying General Status e Displaying Recording Status e Displaying Hardware Health Status Advanced Topics e Working with the Event Logs e Customising the User Interface Further Information e Contact Details and License Information Copyright c Codian Ltd 2003 2005 Version 1 1 1 April 2005 Page 3 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Using the web interface gt Logging into the web interface Logging into the Web I nterface The Codian IP VCR web interface is used for administering the IP VCR device managing recordings users and pre defined endpoints You can also perform many
43. deo endpoint The Recording Console will be displayed Understanding the Recording Console Display The Recording Console display is intentionally simple Refer to the table below for a description of the different parts of the display Control Control Description Preview window In the center of the screen a window shows a live preview of the video being sent by the endpoint to the IP VCR Use this preview to ensure the recorded view is composed as you require before starting to record You may also monitor this view whilst recording Note that although the audio portion of the call will also be recorded this is not sent back to the endpoint like the video preview as this would cause undesirable feedback effects Status A status indication is displayed in the bottom left hand corner of the Recording Console It shows the current state of recording When you first enter the Recording Console the status indication will show paused Copyright c Codian Ltd 2003 2005 Page 13 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Recording length The length of the recording is shown in the bottom right hand corner of the screen as minutes and seconds When you first enter the Recording Console this will show a zero length recording The recording length will update in real time as recording progresses Use this as a guide to how long your recording will be Recording indicator The recording indicator is shown only
44. der to play a stored recording follow these steps 1 Use your web browser to choose Home gt Recordings 2 Use the recording list to select the recording you wish to watch 3 Click on the recording name The recording information page will be displayed see Viewing and Updating Recording Details 4 Press Call out and play session The playback parameters page will be displayed 5 Refer to the table below for details of the fields displayed 6 Press Call endpoint or Call selected endpoint The IP VCR will attempt to call the specified endpoint 7 Answer the call on your video endpoint to commence playback 8 Watch the recording as if you had called into the IP VCR Similarly you may control progress using the Far End Camera Controls of your video endpoint see Using a Video Endpoint to Watch Recording Calling Out to Make a Recording To call a video endpoint from the IP VCR in order to make a new recording follow these steps 1 Use your web browser to choose Home gt Recordings Press Call out and record The recording parameters page will be displayed Refer to the table below for details of the fields displayed Press Call endpoint or Call selected endpoint The IP VCR will attempt to call the specified endpoint Cr EN Answer the call on your video endpoint Recording will either start immediately see Non Interactive Recording or the Recording Console will be displayed see Using the Recording Console 6 Conti
45. dialing for example by pressing the key Using Playback Controls from a Video Endpoint It is possible to control the playback directly from your video endpoint while watching a stored recording using the Far End Camera Controls FECC Refer to the sections below for details of the controls available and for the meanings of on screen status icons that may be displayed Basic control Copyright c Codian Ltd 2003 2005 Page 9 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 To play and pause recordings 1 Change the camera control to far 2 Use the down control to pause playback 3 Use the up control to resume playback 4 When playback reaches the end of the recording it will stop or automatically return to the start of the recording and continue playing depending on how the IP VCR is configured 5 When you have finished watching the recording simply hang up the call Refer to the table below for assistance interpreting the icons that appear on screen Icon Description Playback is in progress The icon will disappear after a few seconds Playback is paused The icon will remain on screen blinking while playback is paused Playback finished The icon will remain on screen Further control To advance quickly though a recording fast forward 1 Change the camera control to far 2 Use the right control to engage fast forward mode The video will rapidly advance and th
46. e IP VCR gt Upgrading the firmware Upgrading the Firmware If you need to upgrade the firmware or activate features on the IP VCR refer to these topics e Upgrading the Main IP VCR Software Image e Upgrading the Loader Software Image e Restarting the IP VCR e Enabling IP VCR features Upgrading the Main I P VCR Software I mage The main IP VCR software image is typically the only firmware component that you will need to upgrade Follow these steps to upgrade this image 1 Check the Current version field to verify the currently installed version Log onto the Codian support pages to identify if a more recent image is available Download the latest available image and save it to a local hard drive Unzip the image file Log on to the IP VCR web browser interface Go to Home gt Settings gt Upgrade Click on the Browse button to locate the unzipped file on your hard drive sa oe BOT ee ae cS Click the Upload software image button The browser begins uploading the file to the IP VCR and a new browser window opens to indicate the progress of the upload When finished the browser window refreshes and indicates that the Main imagine upgrade completed 9 The upgrade status displays in the IP VCR software upgrade status field 10 Shutdown and restart the IP VCR Upgrading the Loader Software I mage Upgrades for the Loader software image are not typically available as often as upgrades to the main sof
47. e built up using several different packages if required Uploading a package does not automatically select the alternate customisation set You must do the manually see Selecting the customisation set However if the alternate set is already selected uploading a customisation package will have immediate effect Customisation packages may include a name meaning that you may notice the Alternate option may have a new identifier after a package upload Using the customisation resource list You may review the voice prompt customisations available in the table headed Installed customisations This displays all customisations providing extended details for those which have alternate voice prompts uploaded However since this list can be quite long by default it is hidden Instead it simply shows the number of customisations files available If any have been modified meaning an alternate customisation has been uploaded either individually or as part of a package then this is indicated by an asterisk after the table name Copyright c Codian Ltd 2003 2005 Page 64 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 To expand the list to show all voice prompt customisations click show file details you may subsequently hide it again by clicking hide file details In the expanded state the table shows for each customisation a description of the voice prompt the standard IP VCR filename for the customisation
48. e is not already activated 2 Enter the new feature code into the Activation code field exactly as you received it including any dashes 3 Click the Update features button The browser window should refresh and list the newly activated feature showing the activation code beside it Activation codes may be time limited If this is the case an expiry date will be displayed or a warning that the feature has already expired Expired activation codes remain listed but the corresponding feature will not be activated If the activation code is not valid you will be prompted to re enter it 4 It is recommended that you record the activation code in case you need to re enter it in the future 5 Successful IP VCR or feature activation has immediate effect and will persist even if the unit is restarted Copyright c Codian Ltd 2003 2005 Page 56 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Configuring the IP VCR gt Configuring IP routing settings Configuring IP Routes Settings If the Video Firewall feature is enabled see Upgrading the Firmware you will need to set up one or more routing settings to control how IP traffic flows in and out of the IP VCR It is important that these settings are configured correctly or you may be unable to make calls to or from the IP VCR or access the web interface You can configure the route settings by choosing Home gt Settings gt Routes e Po
49. e playback time will be shown in the corner of the screen 3 When you reach the point from which you wish to resume playback press either up to resume or down to pause playback as required 4 If the end of the recording is reached fast forward will stop 5 Continue to watch the recording as normal using playback controls as required To skip quickly backwards though a recording fast rewind 1 Change the camera control to far 2 Use the left control to engage rewind mode The video will rapidly rewind skipping several seconds backwards at a time and the playback time will be shown in the corner of the screen 3 When you reach the point from which you wish to resume playback press either up to resume or down to pause playback as required 4 If the start of the recording is reached rewind will stop and playback will pause 5 Continue to watch the recording as normal using playback controls as required Refer to the table below for assistance interpreting the icons that appear on screen Icon Description Playback is in fast forward mode The icon will blink while the recording is being fast forwarded fast forward Playback is in fast rewind mode The icon will blink while the recording is being rewound rewind Copyright c Codian Ltd 2003 2005 Page 10 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Related Topics e Using an Auto Attendant e Configuring Recording Settin
50. e table below for assistance in interpreting the information displayed Voltages RTC battery Temperature Field Description Displays three possible states e OK e Out of spec e Critical States indicate both Current Status and Worst Seen conditions Displays three possible states e OK e Out of spec e Critical States indicate both Current Status and Worst Seen conditions Related Topics e Displaying General Status e Displaying Recording Status Copyright c Codian Ltd 2003 2005 Usage Tips e OK component is functioning properly e Out of spec Check with your support provider component might require service If the Worst Seen column displays Out or spec but Current Status is OK monitor the status regularly to verify that it was only a temporary condition e OK temperature of the IP VCR is within the appropriate range e Out of spec Check the ambient temperature should be less than 34 degrees celsius and verify that the air vents are not blocked Critical temperature of IP VCR is too high An error also appears in the event log indicating that the system will shutdown in 60 seconds if the condition persists If the Worst Seen column displays Out or spec but Current Status is OK monitor the status regularly to verify that it was only a temporary condition Page 62 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Advanc
51. eck the network status by choosing Home gt Settings gt Network A or Home gt Settings gt Network B The IP VCR has two Ethernet interfaces Port A and Port B The configuration pages for the two interfaces look and behave similarly and so are described together Differences will be noted as appropriate e IP Configuration e IP Status e Ethernet Configuration e Ethernet Status IP Configuration Settings These settings determine the IP configuration for the appropriate Ethernet port of the IP VCR When you have finished you must press Update IP configuration to make any changes take effect Port enabled Host name IP configuration Field Description Specifies whether the port is enabled or disabled When enabled the port will allow IP traffic to flow when disabled IP traffic will not pass into or out of the IP VCR on this port Specifies a name for the IP VCR Specifies whether the IP VCR obtains its own IP address for this port automatically via DHCP Dynamic Host Configuration Protocol or whether you want to specify fixed values Manual Configuration IP address Subnet mask Default gateway Name server DNS Identifies the dot separated IPv4 address for this port for example 192 168 4 45 Identifies the subnet mask required for the IP address you wish to use for example 255 255 255 0 Identifies the IP address of the default gateway on this subnet for example 192 168 4 1 Identifies
52. ed and existing usage conferences and or auto attendants registrations will be torn down regardless of other gatekeeper or per recording settings Whether a call involves consultation with the configured gatekeeper also depends on the Port A and Port B settings For all incoming calls and outgoing calls dialled by address rather than by E 164 phone number the gatekeeper will be used to validate the connection only if the network port over which the connection is made is selected here H 323 Identifies the network address of the gatekeeper This can be specified either as a host name or as gatekeeper to which IP VCR registrations should be made an IP address panies This field will have no effect if H 323 Gatekeeper usage see above is set to Disabled Gatekeeper This option controls how the IP VCR identifies Not all H 323 gatekeepers allow all types of registration itself when registering with its configured devices to register with them and this option type gatekeeper The choices are allows the IP VCR to work with gatekeepers of e Terminal Gateway varying capabilities register as a gateway if there are any The simplest and generally most supported prefix registrations required or as a type of registration is terminal but this type terminal if not does not allow the IP VCR to register a Point to point call incoming prefix Hence the Terminal Gateway option normally registers as a terminal but will register as a g
53. ed topics gt Working with the event logs Working with the Event Logs If you are experiencing complex issues that require advanced troubleshooting you may be need to collect information from the IP VCR event logs Typically you will be working with a Codian support professional who can provide you with assistance in obtaining these logs The information available in these log files include Event log contains the last 2000 status messages generated by the IP VCR Capture filter allows you to change the level of detail to collect in the traces You should not modify this setting unless instructed to do so by a Codian support professional Display filter allows you to view or highlight stored event log entries Syslog allows you to view all networking related events H 323 log allows you to view all H 323 events Copyright c Codian Ltd 2003 2005 Page 63 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Advanced topics gt Customising the user interface Customising the User I nterface By default the IP VCR includes English voice prompts spoken by a female American voice You may wish to replace these prompts with your own in order to change the wording language or accent used Alternate prompts may be uploaded individually using the web interface Alternatively a collection of voice prompts may be uploaded in one go by means of a resource package see Uploading a cu
54. entifies the connection duplex mode e Full duplex Both devices can send data to each other at the same time Half duplex Only one device can send to the other at a time Ethernet Status Usage Tips It is important that your Ethernet settings match those of the device to which this port is connected For example both devices must be configured to use automatic negotiation or both configured with fixed and matching speed and duplex settings see below The connection speed must match that of the device to which this port is connected You only need to select this option if you have chosen manual Ethernet settings as described above The duplex setting must match that of the device to which this port is connected You only need to select this option if you have chosen manual Ethernet settings as described above Field Description Copyright c Codian Ltd 2003 2005 Usage Tips Page 53 of 68 Codian IP VCR 2200 Series User Manual Link status MAC address Packets sent Packets received Multicast packets sent Multicast packets received Total bytes sent Total bytes received Receive queue drops Collisions Transmit errors Receive errors Indicates whether this Ethernet port is connected to or disconnected from the network Shows the speed 10 100 1000 Mbit s of the network connection to the IP VCR on this port Shows the duplex mode full half duplex of the network
55. ess Indicates the IP address or host name of the gateway Preferred Limits the video size received or sent through video size the gateway Preferred Identifies the network capacity measured in bits bandwidth per second used by the media channels from I P VCR established by the IP VCR to a single participant Preferred Sets the bandwidth that the endpoint will bandwidth to advertise to the IP VCR when it calls it IP VCR Copyright c Codian Ltd 2003 2005 Page 45 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Managing users gt System defined users System Defined Users The IP VCR is pre configured with two user accounts admin and guest but you can also add other users Refer to the table below for descriptions of the pre configured users User ID Description Usage Tips The IP VCR must have at least one configured After logging into the IP VCR for the first time user with administrator privileges By default see Logging into the Web Browser you can the User ID is admin and no password is change the User ID and password for this required account The IP VCR must have at least one configured You cannot change the name of the guest User user with access privileges below administrator ID but you can add a password The fixed User ID for this user is guest and by default no password is required You can modify the system defined user accounts if you need
56. gs e Creating Video Recordings e Using Streaming to View Recordings Copyright c Codian Ltd 2003 2005 Page 11 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Creating and watching recordings gt Watching a recording from the IP VCR gt Using an auto attendant Using an Auto Attendant Your system administrator may have set up an auto attendant for you to use to view stored recordings An auto attendant presents you with a menu from which you can choose a recording to watch Calling an Auto Attendant There are typically two different ways to call an auto attendant using your video endpoint Depending on how the IP VCR is configured neither one or both of these will be available to you Your system administrator should provide you with information about which method you should use e Enter the IP address or host name of the IP VCR device e Dial using a standard E 164 phone number Accessing the Main Menu Once you successfully connect to the IP VCR the main menu displays on your video screen and you should also hear the audio instructions playing Navigate the auto attendant using the Far End Camera Controls FECC on your video endpoint Use the up and down controls to highlight the option or item you require use right to make your selection Typically you will have these options Record this session This option enables you to record the video your endpoint is sendi
57. guring Global Connection Settings e Configuring the Gatekeeper Settings e Logging in to the Web Interface e Calling Out From the IP VCR Copyright c Codian Ltd 2003 2005 Page 17 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Managing recordings gt Understanding the recordings list Understanding the Recordings List The Recordings list displays information about stored recordings To view the recordings list go to Home gt Recordings then review the information below for an explanation of the fields that display e Stored Recordings e Recording Controls Stored Recordings Stored recordings are recordings that have been made using the IP VCR or uploaded to the IP VCR see Transferring Recordings For each stored recording the following information displays Status H 323 gatekeeper Length Recorded at Field Description Displays the recording streaming page Some recordings may require a PIN to access this feature Displays the name of the recording Depending on how the recording was made this will be a name entered by the user or a name chosen automatically by the IP VCR Provides a brief indication of whether this recording is in use recording or playback in progress or not If a recording has a gatekeeper id set this field shows the state of the gatekeeper registration or n a if no identifier is set Displays the length of
58. hanges as required and then click Update configuration Refer to the table below for more information on the fields displayed Field Description Usage Tips Displays the current name of the recording You may specify a new name if required The recording name is shown in the recordings list and in auto attendant menus You may not rename a recording with the same name as an existing recording Gatekeeper id You may specify a gatekeeper id that users may call from their video endpoint They will be connected directly to a playback of this recording Your H 323 gatekeeper must be configured to allow this Users may need to prefix this gatekeeper id if a prefix is set in the IP VCR gatekeeper registration Consult your system administrator if you are unsure You may specify a security PIN to restrict access to a recording If a PIN is set users wishing to watch the recording using a video endpoint or using streaming will be asked for the PIN before they can proceed Recording Status Full details of a recording are shown here Refer to the table below for more information on the fields displayed Field Field Description Usage Tips Time of recording Displays the time and date when this recording was started or uploaded Duration Displays the length of the recording MPEG media Streaming media MPEG file size bytes Complete recording file size bytes Displays full details about the MPEG portion of
59. he IP VCR rather than directly to the other endpoint Your system administrator will be able to advise you which prefix to use The IP VCR will then attempt to call the other endpoint on your behalf transparently passing media as normal when the call is connected With the exception of needing to dial a slightly different number the experience of calling the other endpoint should be identical to as if you had called it directly While the point to point call is in progress the IP VCR records both sides of the call using one of the configured layouts see Configuring Recording Settings The options include showing both endpoint views side by side and showing the loudest speaker in a full screen view with the other shown picture in picture To make a point to point recording follow these steps 1 Call the remote endpoint using its E 164 number including the prefix to pass the call through the IP VCR 2 Recording will start immediately or shortly after the call is connected depending on how the IP VCR is configured 3 When you have completed your call simply hang up The IP VCR will disconnect the other endpoint for you and the recording will be stored automatically Recording of point to point calls is transparent The calling or called endpoint cannot start or stop recording other than by hanging up the call Related Topics e Displaying Recordings Lists e Configuring Recording Settings e Configuring the Gatekeeper
60. he endpoint s communication with the IP VCR You are not likely to need to use any of the information on this page except when troubleshooting specific issues under the technical guidance of Codian Copyright c Codian Ltd 2003 2005 Page 41 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Managing endpoints gt Displaying the endpoint list Displaying Endpoint List The Endpoint List displays all endpoints that have been configured within the IP VCR To add a new H 323 endpoint press Add H 323 To delete configured endpoints select the ones you wish to delete and press Delete selected Field Field Description Name Displays the name of the endpoint Address Displays the IP address host name or an E 164 address phone number Related Topics e Adding an H 323 Endpoint Copyright c Codian Ltd 2003 2005 Page 42 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Managing endpoints gt Configuring H 323 endpoints Configuring H 323 Endpoints You can configure an H 323 endpoint on the IP VCR by choosing Home gt Endpoints gt Add H 323 This makes it easier to add endpoints to conferences because you can choose its name from a list rather than by its network address The IP VCR can also call a configured endpoint to add it to a conference Refer to the table below for tips on adding an H 323 endpoint to the IP VCR After enteri
61. ide Filename Default wording voice_prompt_control_use_fecc Please use the far end camera control on your remote to make your selection voice_prompt_pin_incorrect Sorry I did not recognise that security pin please try again voice_prompt_playback_start Playback is starting now Making the best possible recordings There are many factors to consider when recording alternate voice prompts in order to get the best results Below is a brief summary of the points to bear in mind though a more detailed document is available from Codian on request Recording format It is best to make each recording with the ideal settings and hence avoid any sample rate or resolution resolution changes As discussed the ideal format is Microsoft Wave WAV format uncompressed mono at 16 kHz and 16 bit resolution If you are unable to make mono recordings the IP VCR can convert stereo recordings Background noise It is important to minimise background noise hiss as much as possible This includes ambient noises such as road noise and slamming doors etc but also try to keep fan noise and similar to a minimum When played back by the IP VCR samples with background noise hiss are very apparent Consistency If possible record all voice prompts in one session This will ensure that all voice and background conditions remain constant and the recorded voice will sound similar from prompt to prompt Volume Record prompts using a relatively cons
62. ing global connection settings Configuring Global Connection Settings You can modify the global connection settings for the IP VCR choosing by Home gt Settings gt Connections However many of these values can be overwritten by other IP VCR or endpoint settings e H 323 Settings e Advanced Settings H 323 Settings Refer to this table for assistance configuring the H 323 settings After making any configuration changes click Apply Changes Default bandwidth from IP VCR Default bandwidth to IP VCR Default incoming call action Show recording participant names Field Description Identifies the network capacity measured in bits per second used by the media channels established by the IP VCR to a single participant Sets the bandwidth that the IP VCR will advertise to the H 323 endpoint when it calls it Determines what the user experience will be when they call the IP VCR e Connect to auto attendant The user will be presented with the default auto attendant from which they may view stored recordings or potentially make a recording of the session see Using an Auto Attendant Record session The user will be presented with the video recording screen see Using the Recording Console allowing them to record the video from their endpoint Disconnect caller Users may not call the IP VCR in this way the call will be terminated Controls whether participant names will be overlaid onto the
63. isplaying General Status The General Status displays an overview of the IP VCR status To access this information go to Home gt Status gt General To reset these values click Clear Refer to the table below for assistance in interpreting the information displayed general state of the IP VCR Field Field Description System status Model Indicates specific Codian IP VCR model Serial Shows the unique serial number of the IP VCR number Software Displays installed firmware version version Build Displays build version of installed firmware Up time Displays time since the last restart of the IP VCR Current time Displays current time Host name Displays the host name assigned to the IP VCR IP address Displays the IP address assigned to the IP VCR Media Displays an overview of the current processing load on the IP VCR a If the total load is consistently high you might need to add an additional IP VCR to better handle your video conferencing needs Also the total load may increase during periods of peak conference use A low video load with high audio load implies that most of the conference participants have connected with audio only endpoints System time New time Allows you to set a new time on the IP VCR Click Change system time after modifying this value New date Allows you to set a new date on the IP VCR Click Change system time after modifying this value Related Topics e Displaying Recording Status e
64. ld be aware however that users may hear disjoint audio if the change takes place while they are listening to a particular prompt although in practice this is not usually a problem Note that the default voice prompts will be used where there is no alternate prompt available even if the Alternate set is selected Uploading a customisation package It is possible to upload a collection of alternate voice prompts to the IP VCR with a single upload operation using a resource package Such a package may have been supplied to you by Codian or one of its representatives or you may have created the package yourself see Downloading a customisation package To upload a package press the Browse button to locate the package file on your computer Once you have found an appropriate file click Upload package The upload may take several seconds depending on the size of the package file the speed of your network connection etc When the upload is complete a status screen will be shown displaying some or all of the individual voice prompt customisations included in the package if the upload was a success or an error message if the upload failed for some reason If you have already uploaded alternate voice prompt customisations to the IP VCR then these will be replaced by those in the customisation package If a particular customisation is not included in the package then any existing customisation is unchanged This allows customisation sets to b
65. mat file that you wish to upload Consult your system administrator if you are unsure of the format of a particular file 4 Choose a name for the uploaded recording This name will be displayed in the recordings list and in the auto attendant menus 5 Click Commence upload to begin the transfer of the file to the IP VCR Note that the upload can take several minutes for long recordings Do not navigate away from the upload page until the upload has completed or it may be aborted codian and MPEG 1 format files may be uploaded via the IP VCR web interface in this way When the upload is complete the video clip will display in the Recordings List see Displaying Recordings Lists and may be played back via H 323 or streaming like any other recording Downloading recordings from the IP VCR You may download recordings from the IP VCR which can then be transferred to another IP VCR or played on your PC using any application that supports MPEG video clips such as Quicktime Viewer Clips may be downloaded from the IP VCR in one of two formats MPEG and codian Clips downloaded in MPEG format may be played on a PC as discussed above either format may be transferred to another IP VCR though the bigger codian files will transfer much more quickly To download a recording from the IP VCR follow these steps Use your browser to view the IP VCR web interface and go to Home gt Connections Locate the recording you wish to downlo
66. nage Endpoints Home gt Endpoints Fully control recordings Home gt Recordings full recording Users with this privilege level can ae e Change their own profile Home gt Profile e View the list of stored recordings Home gt Recordings e View recordings via streaming Home gt Recordings Upload new recordings Home gt Recordings Fully control recordings Home gt Recordings View and modify active connections Home gt Connections recording list Users with this privilege level can plus streaming e Change their own profile Home gt Profile e View the list of stored recordings Home gt Recordings e View recordings via streaming Home gt Recordings recording list Users with this privilege level can only e Change their own profile Home gt Profile e View the list of stored recordings Home gt Recordings The recordings list shows any configured E 164 numbers and so is useful for finding out what number to dial to play back a stored recording to a H 323 video conferencing endpoint See Connecting Directly Using a Phone Number for additional information Related Topics e System Defined Users e Viewing User List e Adding and Updating Users e Updating a User s Profile Copyright c Codian Ltd 2003 2005 Page 49 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Managing users gt Displaying the user list Displaying User List The User Li
67. ng the settings click Add endpoint Field Name Address H 323 gateway Preferred bandwidth from IP VCR Preferred Field Description Identifies the name of the endpoint Displays the IP address host name or an E 164 address phone number Identifies the gateway through which the endpoint connects Identifies the network capacity measured in bits per second used by the media channels established by the IP VCR to a single participant Sets the bandwidth that the endpoint will Usage Tips These settings take priority over the Default bandwidth from IP VCR setting configured in the global Connection settings see Connection Settings These settings take priority over the Default bandwidth to IP VCR advertise to the IP VCR when it calls it bandwidth to IP VCR setting configured in the global Connection settings see Connection Settings Related Topics e Displaying Endpoint List Copyright c Codian Ltd 2003 2005 Page 43 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Managing endpoints gt Displaying the gateway list Displaying Gateway List You can configure the Codian IP VCR to work with one or more H 323 gateways The IP VCR can then effectively call through these configured gateways to one or more endpoints which are registered with the gateway but would not be reachable directly from the IP VCR For example an IP PBX could be
68. ng to the IP VCR You will be presented with the Recording Console see Using the Recording Console From here you will be able to monitor your video before and during recording Replay a Recording All recordings stored on the IP VCR display here listed by recording name Unless a recording is PIN protected highlighting a recording will show a small preview If you select a protected recording you will be presented with the PIN entry screen and will hear audio prompts playing Use your endpoint s numeric keypad to enter the PIN followed by Note that some endpoints require you to activate the keypad before dialing for example by pressing the key When you have finished watching a recording or making a new recording simply hang up If you need to make or watch another recording you will need to make a new call to the auto attendant Related Topics e Using the IP VCR to Make a Recording e Understanding Recording Lists e Using Streaming to View Recordings Copyright c Codian Ltd 2003 2005 Page 12 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Creating and watching recordings gt Using the IP VCR to make a recording gt Using the recording console Using the Recording Console The Recording Console allows you to make recordings interactively That is it allows you to monitor the recording while it is in progress to check that the view is as you require
69. nt to watch this recording Alternatively the IP VCR can call out to the endpoint and begin playback when the call is answered To do this click Call out and play recording For more details see Calling Out From the IP VCR To permanently remove this recording from the IP VCR click Delete this recording Any active connections to this recording will be terminated Summary information You may wish to give users instructions on how to view this recording using streaming information on when it was made and so on Click the Summary information icon to display further details about this recording The information may be copied to the clipboard for convenience Related Topics e Transferring Recordings Copyright c Codian Ltd 2003 2005 Page 22 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Creating and watching recordings gt Calling out from the IP VCR Calling Out From the IP VCR As well as using your video endpoint to call into the IP VCR in order to make and watch recordings you may also perform both of these functions using the IP VCR to call out to your endpoint The sections below explain how to call out from the IP VCR to make and watch recordings e Calling Out to Watch a Recording e Calling Out to Make a Recording e Understanding the Playback and Recording Parameters Pages Calling Out to Watch a Recording To call a video endpoint from the IP VCR in or
70. nue to make your recording as if you had called into the IP VCR Understanding the Playback and Recording Parameters Pages Whether calling out to playback or to record you must specify which endpoint you wish to call The Playback parameters and Recording parameters pages are very similar Refer to the table below for details with differences noted as appropriate Field Field Description Usage Tips Playback parameters There are no playback specific parameters Recording parameters Name of Specify a name for the new recording The name you choose will be displayed in the recording to Recordings list see Displaying the Recordings create List and in the auto attendant menu You may not choose a name that is already used by another recording Copyright c Codian Ltd 2003 2005 Page 23 of 68 Codian IP VCR 2200 Series User Manual Use recording console display Check this field to all the endpoint to use the Recording console to make their recording Leave it unchecked to make a non interactive recording New H 323 endpoint Host name or IP address H 323 gateway Preferred video size Preferred bandwidth from IP VCR Preferred bandwidth to IP VCR Specify the host name or IP address of the endpoint you wish to call out to If you wish to call the endpoint using an E 164 number you must select an H 323 gateway from the list of configured gateways Select from the options to control the size of
71. oing part of the call is attempted Your dial plan may not require you to specify an outgoing prefix The IP VCR also displays brief status information about any registered gatekeepers Gatekeeper status Number of active registrations Field Description Displays the IP address of the gatekeeper currently being used by the IP VCR Displays the number of E 164 numbers that the IP VCR has registered with the gatekeeper It also shows how many registrations are in progress but are not fully registered yet Copyright c Codian Ltd 2003 2005 Usage Tips This information might be useful if the gatekeeper has been specified with a host name rather than with an IP address Page 29 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Managing recordings gt Understanding the connections list Understanding the Connections Lists The Connections list displays information about all recordings and playbacks currently in progress as well as calls to the Auto attendant To view the connections list go to Home gt Connections then review the information below for an explanation of the fields that display e Active Connections e Connection Controls Active connections An active connection refers to any call into or out of the IP VCR whether to watch or make a recording or a web streaming session For each connection the following information displays Field Descrip
72. on Settings Alternatively determine whether the IP VCR has had a Recording gatekeeper id configured allowing you to make a recording by dialing a phone number see Configuring the Gatekeeper Settings 2 Connect to the IP VCR using the method chosen in the previous step 3 Recording will start when the call is answered Being called by the IP VCR You may use the IP VCR web interface to call out to your video endpoint and record the session non interactively To make a recording in this way follow these steps 1 Log in to the IP VCR web interface as an administrator or user See Logging in to the Web Interface 2 Use your browser to navigate to Home gt Recordings 3 Press Call out and record The recording parameters page will be displayed see Calling Out From the IP VCR Name your recording and identify the endpoint you wish to call out to Ensure Use recording console display is not selected Press Call endpoint or Call selected endpoint SO or oS Answer the call on the video endpoint Recording will start Controlling the Recording The nature of non interactive recording is that the user has little or no control over recording When you have finished recording simply hang up the call to end and store the recording Copyright c Codian Ltd 2003 2005 Page 16 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Related Topics e Using the Recording Console e Confi
73. on on your web browser to display that latest information For example if you are viewing the Stored recordings list it will not automatically update to show new recordings or reflect new playbacks of existing recordings Working with Tables Most of the IP VCR configuration and status information display in tables which typically resemble the following Delete selected Add new entry Page 123 Address a sample name 224 2 127 254 Responding normally building bridges 10 2 1 47 Responding normally middle entry 224 2 127 254 Responding normally 224 2 127 254 Responding normally 224 2 127 254 Responding normally Delete selected Add new entry Page 12 3 The significant controls in tables include e Checkboxes e Hyperlinks e Sorting Icons e Page Indicators e Buttons Checkboxes Copyright c Codian Ltd 2003 2005 Page 5 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Clicking in the checkboxes next to items indicates that you want to apply an operation to E item 1 those items You can select each item individually but sometimes you might want to apply the same operation to many items simultaneously For example you might do this to invite C 3 several endpoints into a conference at once rather than having to add them all separately item To do this select or unselect one checkbox then press the Shift key on your keyboard and C click on another checkbox All checkboxes between the fi
74. ord Re enter Verifies the required password password Privilege Specifies the access privileges to be granted to See User Privileges for detailed explanations level this user Related Topics e System Defined Users e User Privileges e Viewing User List e Updating Your Own Profile Copyright c Codian Ltd 2003 2005 Page 48 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Managing users gt Privilege levels Privilege Levels Every configured user in the IP VCR has an associated privilege level There are four defined privilege levels which determine the amount of control the user has over the IP VCR and its settings Refer to the table below for details Privilege level Access administrator The main difference between an administrator and users with lower privilege levels is that administrators can change settings that affect all recordings and the configuration of the IP VCR itself whereas other users only have access to individual recordings and to their own profiles Users with administrator access can e View IP VCR wide status Home gt Status e Perform software upgrades Home gt Settings gt Upgrade e Change system wide connection settings Home gt Settings gt Connections Change recording settings Home gt Settings gt Recording View the Event Log Home gt Events Configure H 323 gateways Home gt Gateways Manage Users Home gt Users Ma
75. oute is configured automatically in correspondence with the default gateway preference field see Port preferences and cannot be deleted Any packets not covered by manually configured routes will be routed according to Copyright c Codian Ltd 2003 2005 Page 58 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 this route Manually configured routes may be deleted by selecting the appropriate checkbox and pressing Delete selected Routes behaviour with disabled ports If the default gateway preference is set to Port B for example and that port is disabled the default route will be updated automatically to route packets not covered by any manually configured route via Port A If a manually configured route specifies Port B for example and that port is disabled packets matching that route will not be automatically be routed via Port A but discarded You should take care to avoid this situation Current P status This table shows the current default gateway and name server s for Ethernet Ports A and B No fields can be changed and are provided for reference when configuring the other parameters described in the sections above Related Topics e Configuring Network Settings e Upgrading the Firmware Copyright c Codian Ltd 2003 2005 Page 59 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Displaying system status gt Displaying general status D
76. package may only contain resources uploaded as separate files those uploaded as part of another package may not be included The package download option may be unavailable if no resources qualify for inclusion Deleting alternate customisations If you are dissatisfied with an alternate customisation that you have uploaded to the IP VCR you may delete it in the following manner 1 Locate the resource of interest in the list 2 Click the corresponding check box to the left of the resource 3 Press Delete selected to remove the customisation Only alternate customisations may be deleted in this way the default voice prompts cannot be deleted If you delete an alternate customisation it will immediately revert to the default prompt even if the Alternate customisation set has Copyright c Codian Ltd 2003 2005 Page 65 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 been selected You may wish to delete all customisations To do this press Delete all Remember that you may revert to the default set of voice prompts without needing to delete any alternate customisations by selecting the Default customisation set see Selecting the customisation set Voice prompt specification Below is a complete list of the voice prompts that may be customised The default wording is shown for each prompt You do not have to use exactly the same wordings if they are not appropriate for your needs and are provided only as a gu
77. plays a number that represents the tradeoff between video quality and frame rate Control Statistics Copyright c Codian Ltd 2003 2005 Version 1 1 1 April 2005 This value represents the maximum amount of video traffic that the remote endpoint will send to the IP VCR It may send less data than this if it does not need to use the full channel bit rate or the IP VCR has requested a lower rate but it should not send more This value might be less than the Channel bit rate if e the IP VCR detects that the network path to the remote endpoint has insufficient capacity to maintain a higher traffic rate or e that endpoint s video stream s position in the active conference compositions does not require it For example if all participants in the conference were watching a single participant at full screen no other participants video streams would be needed at all So the IP VCR would request that those streams were sent at a low bit rate in order to avoid needless use of network bandwidth This value does not represents packets in which the actual video data in the packets is in error A smaller number implies that the IP VCR prioritizes sending quality video at the expense of a lower frame rate A larger number implies that the IP VCR is prepared to send lower quality video at a higher frame rate Page 36 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Control statistics provide informa
78. recorded video when making a point to point recording Advanced Settings Usage Tips When the IP VCR makes a call to a H 323 endpoint the IP VCR chooses the maximum bandwidth that is allowed to be used for the media channels which comprise that call This field sets that maximum bandwidth and is the total bandwidth of the audio channel and video channel combined This setting can be overridden by individual H 323 endpoints Preferred bandwidth from IP VCR values This setting can be overridden by individual H 323 endpoints Preferred bandwidth to IP VCR values Recording a session consumes one recording port You may want to disable the overlaying of names by the IP VCR if the devices in the call add their own text to their video streams You typically only need to modify these advanced settings if you are working with a support engineer or setting up more complicated configurations Field Description Copyright c Codian Ltd 2003 2005 Usage Tips Page 25 of 68 Codian IP VCR 2200 Series User Manual Audio codecs from IP VCR Audio codecs to IP VCR Video codecs from IP VCR Video codecs to IP VCR Video format Maximum transmitted video packet size Receive bit rate optimization Flow control on video errors Restricts the IP VCR s choice of audio codecs to be used for receiving audio from the endpoints Determines which audio codecs the IP VCR advertises to remote H 323 endpoints
79. rge picture in picture m When making recordings the IP VCR actually stores the video in three different formats MPEG and two different bitrates of streaming This allows the IP VCR to deliver the best quality playback in the most appropriate format MPEG1 recording bit rate Use these fields to specify the data rate you would like the IP VCR to use for each of these formats Streaming recording bit rate 1 In addition check the Multicast option next to one or both of the streaming recording settings to enable multicast streaming of recordings see Using Streaming to View Recordings Copyright c Codian Ltd 2003 2005 playing when the end is reached during playback Usage Tips Even if this field is set recordings will not loop while fast forwarding This setting applies only to playback by H 323 and not to streaming If this field is set the IP VCR will wait for a keyframe in the incoming video media before recording Starting a recording with a keyframe ensures that when the recording is replayed the full image will be displayed right from the outset Recordings made with this field unset may have a few seconds of incomplete video at the start You my decide that starting recording immediately is more important than the initial video quality When recording a conference on a remote MCU if the IP VCR sends video to the far end as well as recording the video it receives it may be the
80. rst and last one will simultaneously item 3 be selected or unselected O You can also delete all selected items by clicking on the items you want to remove and item 4 pressing the Delete selected button a item 5 Hyperlinks In general when viewing items in the table you can click on the Name field to display a new window with detailed configuration information about that item Typically you can also change and save the configuration for that specific item from that window Sorting Lists A downward pointing arrow next to the a column heading indicates that the table is sorted by this category in ascending order For example this sample table is displaying the items sorted by name To sort by a different field click on its name for example Address or O a sample name Status O building bridges This shows the effect of clicking on the Name column heading when the table was sorted by already sorted by name The downward pointing arrow has changed to an upward pointing arrow and the names are now displayed in the opposite order with the latest in alphabetical zebra terms now at the top O xylophone Page Indicators If a table contains more entries than can be usefully displayed on a single screen those Page 123 entries are split up into multiple pages The number of the page currently displayed is highlighted To move to another page click its associated link Unused pages representing unused table capacit
81. rt preferences e IP services configuration e IP routes configuration e Current IP status Port preferences If both Ethernet ports are enabled it is necessary to specify which port is used in certain special circumstances Make the appropriate selections described below then press Apply changes to make any changes take effect Default gateway preference Name server DNS preference Field Description The default gateway specifies the IP address to which the IP VCR will send packets in the absence of more specific routing see IP routes configuration Therefore it only makes sense to have precisely one default gateway even though different default gateways may have been configured for Ports A and B Use this option to decide which port s default gateway configuration to use as the unit s default gateway The name server specifies the IP address to which the IP VCR will send requests to look up unrecognised host names in order to determine their corresponding IP addresses Only one name server and associated secondary name server may be used even though different name servers may have been configured for Ports A and B Use this option to decide which port s name server configuration to use as the unit s name server IP services configuration Usage Tips If Ethernet Port B is disabled it will not be possible to specify that port as the default gateway preference Selecting Port B as default gate
82. st gives you a quick overview of all configured users on the IP VCR and a brief overview of some of their settings To display this list go to Home gt Users Refer to the table below for assistance Field Field Description User ID Shows the log in name that the users to access the IP VCR web browser Name Shows the full name of the user Privilege Displays the access privileges associated with this user See User Privileges for detailed explanations Related Topics e System Defined Users e User Privileges e Adding and Updating Users Copyright c Codian Ltd 2003 2005 Page 50 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Managing users gt Editing your user profile Editing Your User Profile You can make some changes to your user profile to update To do this choose Home gt Profile Refer to the table below for tips Field Field Description More Information Name Make any changes to your name which Changing this field does not change your log in identifies you to other users User ID Password Enter a new password Re enter Verify the new password password Copyright c Codian Ltd 2003 2005 Page 51 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Configuring the IP VCR gt Configuring network settings Configuring Network Settings You can configure the network settings on the IP VCR and ch
83. stomisation package The entire customisation process is controlled via the web interface To customise the user interface for your needs go to Home gt Settings and click on the Customisation tab Refer to the sections below for details of the options available and for a description of the information displayed e Selecting the customisation set e Uploading an alternate customisation package e Using the customisation resource list e Voice prompt specification e Making the best possible recordings Selecting the customisation set This table provides two selections Default and Alternate The default set is identified as US English and is the standard set of voice prompts supplied with the IP VCR These are spoken by a female voice in Americanized English The alternate set may be un named if you have uploaded voice prompts individually or may have a specific identifier if you have uploaded a resource package To select a different customisation set click the appropriate option then press Apply changes The customisation set selected will be applied immediately although it may take a few seconds before everyone connected to the IP VCR are able to hear the new prompts You may change between the default and alternate set of customisations at any time without needing to upload alternate customisations each time and there is no need to restart the IP VCR or disconnect participants when you make this change You shou
84. t to point recordings information for both endpoints is shown The same information is shown whether one or two endpoints are displayed Endpoint information is not available for streaming playback connections Extended Endpoint I nformation Further endpoint information and control can be accessed via the page tabs Refer to the following sections for more details e Viewing a Connected Endpoint s Display e Viewing a Connected Endpoint s Camera e Viewing a Connected Endpoint s Audio Signals e Viewing a Connected Endpoint s Media Statistics Copyright c Codian Ltd 2003 2005 Page 31 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Managing recordings gt Understanding the Connections List gt Viewing a connected endpoint s display Viewing a Connected Endpoint s Display When watching recording you can monitor the playback shown on a user s video endpoint You may also monitor the display when making point to point recordings The monitor display is not available for streaming playback connections To monitor the display 1 Go to Home gt Connections 2 Click a connection name to display the connection status page 3 Click the Display tab 4 Select which endpoint s display you wish to view point to point recordings only Display monitoring is not available for non interactive recordings Copyright c Codian Ltd 2003 2005 Page 32 of 68 Codian IP VCR 220
85. tant loudness of voice Although it may take some trial and error best recordings will result from speaking loud enough that the voice is recorded loudly compared to any residual background noise but not so loudly that it sounds distorted when played back Copyright c Codian Ltd 2003 2005 Page 66 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Further Information gt Contact Details and License I nformation Contact Details and License I nformation Please refer to the following sections for details of where to get further help and for additional IP VCR software license information e Codian e Software licenses Codian The Codian IP VCR firmware is Copyright Codian 2003 2005 except where specifically mentioned below All rights reserved For further assistance and updates please visit the Codian web site www codian com Software licenses The Codian IP VCR includes software developed by the NetBSD Foundation Inc and its contributors specifically the NetBSD operating system software developed by Spirit Corporation specifically G 728 and MPEG audio layer 2 codec implementations software developed by Tecgraf PUC Rio specifically Lua and software developed by the Internet Systems Consortium Inc specifically DHCP The following copyright notices are reproduced here in order to comply with the terms of the respective licenses NetBSD Copyright 1999 2004 The NetBSD
86. the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions 1 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE DHCP Copyright 2004 Internet Systems Consortium Inc ISC Copyright 1995 2003 Internet Software Consortium All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other
87. tion Usage Tips Shows either the name of the recording being This field may alternatively display a special made or played back Click on the name to purpose name for example Auto attendant if the display the connection status page which shows auto attendant is in use and a recording has not more detailed connection information see yet been selected for playback Viewing Connection Status Description Provides a brief description of the type of Sort the list by this field to group all active connection for example Streaming playback recordings for easy reference Recording or Auto attendant Provides a more detailed indication of the A recording session may indicate that recording connection progress has yet to start while a playback session may show how far through the recording playback has reached as well as the total recording length Start time Shows the time at which the connection was A connection is created for each call into or out created of the IP VCR Preview Displays a sample still video capture of either For recording sessions the video media being the playback or recording if available recorded is previewed for H 323 playback the video media being played back is previewed A preview may not be available for all connections for example when web streaming Connection Controls Ending connections To end a connection either recording or playback select which connection you wish to end by clicking its
88. tion about the control channels that are established in order that the endpoints can exchange information about the voice and video streams Real Time Control Protocol RTCP packets Refer to the table below for additional information Field Description Usage Tips Receive Displays the IP address and port to which RTCP address Real Time Control Protocol packets are being sent for the audio and video streams Receiver Displays a count of the number of receiver A single RTCP packet may contain more than reports report type RTCP packets seen by the IP VCR one report of more than one type These are generally sent by any device receiving RTP Real Time Protocol media from the network and are used for auditing bandwidth errors and so on by the IP VCR Sender Displays a count of the number of sender These are typically sent by any device that is reports report type RTCP packets sent by the IP VCR sending RTP media Displays a count of the number of reports seen by the IP VCR that are neither sender nor receiver reports Transmit Displays the IP address and port to which the IP address VCR is sending RTCP packets about this stream Packets sent Displays the number of packets sent Video Receive Displays the IP address and port to which RTCP address Real Time Control Protocol packets are being sent for the audio and video streams Receiver Displays a count of the number of receiver A single RTCP packet may contain more than
89. tware image Follow these steps to upgrade this image 1 Check the Current version field to verify the currently installed version Log onto the Codian support pages to identify if a more recent image is available Download the latest available image and save it to a local hard drive Unzip the image file Click on the Browse button to locate the unzipped file on your hard drive OP i ce ea Click the Upload loader software button The browser begins uploading the file to the IP VCR and a new browser window opens to indicate the progress of the upload When finished the browser window refreshes and indicates that the Main imagine upgrade completed N The upgrade status displays in the Loader upgrade status field 8 Shutdown and restart the IP VCR Shutting down and restarting the IP VCR After upgrading either software image you must restart the IP VCR Before you restart it is recommended that you Shutdown the IP VCR This will cause all playbacks to finish allows the IP VCR to ensure that all recordings are cleanly ended and stored and will disconnect all recording and playback H 323 connections In addition the hard disk in the IP VCR will be shutdown safely this is important to ensure the integrity of stored recordings You should also shutdown before intentionally removing power from the IP VCR To shutdown the IP VCR follow these steps 1 Click the Shutdown IP VCR button Copyright c Codian Ltd 2003 2
90. video that they are sending be decreased based on the quality of video received by the IP VCR If there is a bandwidth limitation in the path between the endpoint and the IP VCR it is better for the IP VCR to receive every packet of a lower rate stream than to miss some packets of a higher rate stream Page 26 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Creating and watching recordings gt Watching a recording from the IP VCR gt Using streaming to view recordings Using Streaming to View Recordings The Codian IP VCR supports streaming which involves sending recorded media audio and video to a remote computer allowing the user to watch and listen to the recording To view a recording using streaming go to Home gt Recordings and click Watch next to a stored or in progress recording Refer to the table below for tips Embedded unicast streaming Displays video in a window within the web browser window Refer to the table below to choose the most appropriate settings for your needs Field Description More Information Indicates the preferred bandwidth to use for Consider your network speed when choosing a streaming bandwidth For example you might use a lower bandwidth if you are connecting over ISDN or a The exact options available depend on how the higher bandwidth over a T1 IP VCR was configured when the recording was made typically you may choose to stream the Use
91. way preference then disabling Port B will cause the preference to revert to Port A If Ethernet Port B is disabled it will not be possible to specify that port as the name server preference Selecting Port B as name server preference then disabling Port B will cause the preference to revert to Port A Use this table to control the type of services that may be accessed via Ethernet Ports A and B You might use this if one port is connected to a network outside your organisation s firewall and you wish to restrict the level of access that external users are entitled to for example by disabling FTP access via Port B Refer to the table below for more details Field Description Use this option to enable or disable FTP access on the appropriate port Copyright c Codian Ltd 2003 2005 Usage Tips FTP can be used to upload and download recordings and IP VCR configuration You should consider disabling FTP access on any port that is outside your organisation s firewall If a port is disabled this option will be unavailable Page 57 of 68 Codian IP VCR 2200 Series User Manual Web Incoming H 323 Streaming Use this option to enable or disable web access on the appropriate port Use this option to allow or reject incoming calls to the IP VCR using H 323 Use this option to allow or disable streaming from the IP VCR IP routes configuration Version 1 1 1 April 2005 Web access is required to view
92. whilst recording is in progress and hence will not be visible when you first enter the Recording Console When you start recording this indicator 3 will blink near the top right hand corner of the screen Controlling the Recording Console When you first enter the Recording Console you will hear audio instructions on which controls you may use Recording will not start until you are ready Refer to the table below for details Control Control Description Usage Tips Starts recording The status line will change When you start recording the IP VCR waits for a from paused to resuming then to recording suitable moment before actually starting to record This is to ensure the best possible quality video is recorded During this time the status line shows resuming Be sure to wait until the status line says recording before starting to speak Stops recording The status line will change from When you have finished recording you will not recording to finished be disconnected from the IP VCR unless you hang up the call Note that even when you have finished recording IP VCR resources are still in use until the call is ended possibly preventing other users from making recordings in the meantime You do not have to explicitly stop recording If you wish you may simply hang up the call when you have finished Whether you press stop or simply hang up the recording will be automatically stored by the IP VCR Related Topics
93. y are grayed out Each page is a section of the complete sorted table So the first item will always be at the top of Page 1 However if you reverse the sorting order is reversed the previously last table entry displays at the top of Page 1 Buttons Tables typically have two or more buttons associated with them that allow you to perform tasks to either all items or just selected items in the table Refer to the context sensitive Help topics for the specific tables for detailed assistance Getting Help If you need assistance while working with the IP VCR web interface click the Help icon on that page to display context sensitive help content This content explains fields and offers tips about how to use that specific web page Related Topics Copyright c Codian Ltd 2003 2005 Page 6 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 e Logging into the Web Interface Copyright c Codian Ltd 2003 2005 Page 7 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Creating and watching recordings gt Watching a recording from the IP VCR Watching a Recording From the IP VCR The IP VCR offers a variety of ways to watch stored recordings These include watching recordings using an H 323 endpoint and watching recordings by web streaming Watching recordings can be an interactive experience The following pages provide detailed explanations of the options available
94. y send will be unable to stream recordings using address multicast media for streaming multicast media range Multicast addresses are in the range 224 0 0 0 to 239 255 255 255 inclusive Multicast Sets the range of port numbers to which This UDP port number range is used in transmit port multicast media will be sent conjunction with the Multicast transmit IP number range address range You must set both the start and end port numbers to transmit recordings by multicast streaming Related Topics e Using Streaming to View Recordings e Recording Point to Point Calls e Using the Recording Console e Non Interactive Recording Copyright c Codian Ltd 2003 2005 Page 40 of 68 Codian IP VCR 2200 Series User Manual Version 1 1 1 April 2005 Help contents gt Managing recordings gt Understanding the Connections List gt Viewing a connected endpoint s diagnostics Viewing a Connected Endpoint s Diagnostics You may view diagnostics for an endpoint s connection to the IP VCR while making and watching recordings The diagnostics are not available for streaming playback connections To view the diagnostics 1 Go to Home gt Connections 2 Click a connection name to display the connection status page 3 Click the Diagnostics tab 4 Select which endpoint s diagnostics you wish to view point to point recordings only Participant Diagnostics This page shows various low level details pertaining to t
95. ys the bit rate in bits per second that the IP VCR has requested that the remote endpoint sends The most recently measured actual bit rate displays in parentheses Represents the variation in video packet inter arrival time at the IP VCR Displays the number of video packets destined for the IP VCR from this endpoint Displays video packet level errors such as sequence discontinuities incorrect RTP details and so on not the same as packets where the contents the actual video data is somehow in error Displays the negotiated frame rate from the endpoint The most recently measured actual frame rate displays in parentheses Displays the number of broken frames verses the total number of video frames received Displays the codec size and type of video being sent from the IP VCR to the endpoint Displays the IP address and port of the device to which the IP VCR is sending video Displays the negotiated available bandwidth for the IP VCR to send video to the endpoint in Displays the bit rate the IP VCR is attempting to send at this moment which may be less than the channel bit rate which is an effective maximum The actual bit rate which is simply the measured rate of video data leaving the IP VCR displays in parentheses The number of video packets sent from the IP VCR to this endpoint Displays the negotiated frame rate from the endpoint The most recently measured actual frame rate displays in parentheses Dis

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