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ZebraNet Bridge Enterprise User Guide

1. Allow Firmware download to groups Printer Display Options 13743L 003 Rev A ZebraNet Bridge allows you to customize your printer view The default setting for displaying printer options is IP address Selections include IP Address Host Name P Address Host Name Host Name IP Address Important Using non printable or XML characters lt gt in printer system or host names can result in undesired results To change printer display options 1 From the menu bar select Preferences System Settings 2 Select the Printer Options tab The Printer Options tab opens ZebraNet Bridge Enterprise User Guide 6 5 08 Getting Started 43 Set System Preferences 3 In the Printer Display Options area select the desired printer display option 4 When you are finished click OK Printer Resolving ZebraNet Bridge can resolve printers by IP Address or by Host Name The default setting resolves printers by IP address Note The recommended method is Resolve by IP Address unless it is not supported by your network To change printer resolving 1 From the menu bar select Preferences gt System Settings 2 Select the Printer Options tab The Printer Options tab opens 3 In the Printer Resolving area select the desired printer resolve option 4 Click OK Discovery Options Tab Your network topography affects the printer discovery process You can optimize discovery options for your ne
2. alerts clear log 90 copy 79 monitor 88 set 88 C character editor launching 117 clearing alerts log 90 communications window 103 compare printers 102 components 14 configuration label how to print 86 configurations multiple 73 open 74 save 73 contacts 11 copy alerts 79 all settings 80 objects 79 print server settings 78 printer settings 78 copy configurations 78 copy printer wizard 134 customer service 11 D DAT Editor 113 6 5 08 Index download objects 83 E edit text objects 84 F factory defaults print server 85 printer 85 FAQ 143 feature matrix 21 firmware requirements 107 folder location resource management window 67 font change DAT 113 how to add 68 how to convert 107 how to download files 107 how to link multiple files 111 how to view 115 wizard 107 G gleaning 55 graphics conversion wizard 119 group management window 56 about 35 groups how to copy 57 how to create 56 GUI components 14 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 150 Index H hard actions 85 icons status 91 installation 29 L liability 2 media ordering 11 menu bar 137 141 mobile printers about 36 37 differences 36 37 how to add 58 monitor alerts 88 status 91 monitor visual alerts 97 multiple user interface configurations 36 N navigation 17 network setup wizard 125 O objects 67 copy 7
3. wizard copy printer 134 font 107 graphics conversion 119 network setup 125 6 5 08 ZebraNet Bridge Enterprise User Guide Index 13743L 003 Rev A 151 152 Index 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Telephone 1 847 634 6700 Facsimile 1 847 913 8766 Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK Telephone 44 0 1494 472872 Facsimile 44 0 1494 450103 Zebra Technologies Asia Pacific LLC 16 New Industrial Road 05 03 Hudson TechnoCentre Singapore 536204 Telephone 65 6858 0722 Facsimile 65 6885 0838 Part Number 13743L 003 2008 ZIH Corp
4. xI xI 10 3 5 77 Unknowr Unknowr 4 4 Select All Clear All lt Back Next Cancel This dialog box displays the preferred download settings for your selected source and target printers ZebraNet Bridge only allows downloads as follows Spinne and Farget Printer Settings Objects Alerts Print Server Configuration Same printer type same x x x x firmware Same printer type different x x No x firmware Different printer type different No x No x firmware 10 To download selections click Finish 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Menu and Toolbars This chapter describes ZebraNet Bridge menus and toolbar Contents Arie MP EP 138 Men Bass a eremo decent Mee e As E Een ALME E ceu at 141 Visual Alerts GOD mo RUD a e eU ae eee ee 140 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 138 Menu and Toolbars Toolbar Toolbar The toolbar provides quick access to most common functions in ZebraNet Bridge Enterprise These functions also appear on the menu bar Delete Save Font Wizard New Network Refresh Printer Setup Wizard Show Task List Help Expand gt un Tree OOe SFX aons e 19 HO E New Collapse Search Printer Tree gt Web Page Group Copy Printer New Text Wizard File Graphics Conversion Wizard Table 2 ZebraNet Bridge Enterprise Toolbar buttons on page 139 explains the toolbar buttons 13743L 003 Rev A
5. Create a Multicast Search Group llis 53 Create an IP Address Search Group 54 Gleaning u di etal eR Re els 55 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 34 Getting Started 13743L 003 Rev A Contents Continued Group Management Window 002 cee e eee nennen nn 56 Create a Group coo 56 Copy Search Groups ooo 57 Copy Individual Printers to a Group liliis 57 Add PrintetrSa top e od ed mto redes ese eed e glee Ga we trees 58 Sort Printers and Groups 62 Printer Preferences 0 000 c cece nen 63 Delete Printers GroupS 0 eect eee 66 Resource Management Window 20000 cece eee eee ete rennen 67 Types of Objects sauna ae Ben a alata e um ee a de nom aceon e aa aa cdi 67 A o vERE 68 Sleeper pcc 68 Profile Management Window 000 00 eee eee teeta 69 Creating and Downloading Printer Profiles 00 0 0 e eee eee eee 69 Exporting and Importing Printer Profiles llle 70 Task List Dialog Box sicir acti i nanen ieia III 72 Multiple User Interface Configurations llle BB 73 Save a Configuration llle m 73 Open a Specific Configuration llli 74 ZebraNet Bridge Enterprise User Guide 6 5 08 Overview Getting Started 35 Overview This section helps you understand the graphical user interface GUD which includes Search Group window and printer discovery Group Manageme
6. Suppose that the printer or print server has an error The given device can be configured to send out alerts and ZebraNet Bridge writes the alerts to a log file These alerts notify you of printer or print server conditions As soon as ZebraNet Bridge receives an alert the alert appears in the Events tab If you have not viewed the alert yet in the Events tab the box in the status bar at the bottom of the application shows New alert Alert type Alert severity by color You can configure ZebraNet Bridge to notify you by blinking the application tab in the task bar Important ZebraNet Bridge only logs alerts that occur while the application is running Configuring Printer Alerts 13743L 003 Rev A To set printer alerts use the following communication protocols Email Serial SNMP e TCP UDP USB To configure a printer alert 1 In the Group Management window expand the printer on which you want to set an alert ZebraNet Bridge retrieves the settings from the printer 2 Select the Alerts subfolder and expand it by clicking on the 3 Select the alert that you want to set and expand the alert options by clicking on the 4 Select the communication protocol 5 Enable Set or Clear in the Contents tab Note ZebraNet Bridge Enterprise only monitors and logs printer and print server alerts using SNMP on port 162 and TCP The application allows you to set up other printer and print server alerts Zeb
7. the Xi Series settings could leave the Z Series printer in an unexpected state To copy the settings of one printer to another 1 2 From the Group Management window right click on the source printer On the pop up menu select Copy Right click on the target printer Select Paste Printer Settings The Task List dialog box shows the task progress Copy Print Server Settings 13743L 003 Rev A This option copies the settings from one print server to another To copy the settings of one print server to another 1 2 From the Group Management window right click on the source printer On the pop up menu select Copy Select the target printer that you want to copy the settings Right click Select Paste From the Paste menu select Print Server Settings The Task List dialog shows the task progress ZebraNet Bridge Enterprise User Guide 6 5 08 Printer Management 79 Copy Configurations Copy Objects This option copies objects in one printer s memory to another printer Objects include fonts graphics and files a Note Files from printers with firmware older than x 13 0 6 are incompatible with newer F d printers For best results copy objects only between printers with the same firmware version You may not retrieve or copy converted tt or tte font files from printers with firmware version V60 Download these files from the Resources Directory Important The Copy O
8. 08 The Profile Management window provides you with the ability to store printer configurations or profiles Golden printer configurations can be stored for broadcast to new printers significantly speeding printer set up time In addition should a critical printer fail it can be replaced and quickly put into service by downloading the profile across the network For more details see Profile Management Window on page 69 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 36 Getting Started Overview Task List Dialog Box The Task List dialog box identifies tasks and provides a progress bar for each task The progress bar shows the current status of the task All application requests to the printer are monitored by the Task List dialog box Multiple User Interface Configurations This feature is available only in the ZebraNet Bridge Enterprise licensed version ZebraNet Bridge Enterprise supports multiple user interface configurations This is useful for managing large groups of printers in various configurations For instance you may want a different application configuration for each department or location For more details see Multiple User Interface Configurations on page 73 Working with Mobile Printers Select mobile printers may be managed with ZebraNet Bridge Enterprise however there are several inherent differences in how mobile printers work with the application These differences are outlined below Search Wind
9. 2 Select Comm Window The Communications Window dialog box opens and a connection to the printer is established Communications Window 10 3 5 56 resources Clear Buffer 0 files firmware Send H fonts XA HZA XZ graphics AWXA HZA XZ Ej 6 scripts l 2 beth dat E beth zse L B test zse m Receive lt OBJECT MEMORY LOCATION 2 TYPE FNT FORMAT ZPL SIZE 12836 PROTECTED Y gt E6 lt OBJECT gt lt OBJECT MEMORY LOCATION 2 TYPE FNT FORMAT ZPL SIZE 15161 PROTECTED Y gt E8 lt OBJECT gt lt OBJECT MEMORY LOCATION 2 TYPE FNT FORMAT ZPL SIZE 19834 PROTECTED Y gt E12 lt OBJECT gt lt OBJECT MEMORY LOCATION 2 TYPE FNT FORMAT ZPL SIZE 50488 PROTECTED Y gt E24 lt OBJECT gt lt OBJECT MEMORY LOCATION 2 TYPE FNT FORMAT ZPL SIZE 17120 PROTECTED Y gt F lt OBJECT gt lt OBJECT MEMORY LOCATION 2 TYPE FNT FORMAT ZPL SIZE 51259 PROTECTED Y gt G lt OBJECT gt lt OBJECT MEMORY LOCATION 2 TYPE FNT FORMAT ZPL SIZE 11627 PROTECTED Y gt H6 lt OBJECT gt lt OBJECT MEMORY LOCATION 2 TYPE FNT FORMAT ZPL SIZE 12205 PROTECTED Y gt H8 lt OBJECT gt lt OBJECT MEMORY LOCATION 2 TYPE FNT FORMAT ZPL SIZE 15916 PROTECTED Y gt H12 lt OBJECT gt lt OBJECT MEMORY LOCATION 2 TYPE FNT FORMAT ZPL SIZE 34816 PROTECTED Y gt H24 lt OBJECT gt lt OBJECT MEMORY LOCATION 2 TYPE FNT FORMAT ZPL SIZE 45014 PROTECTED Y gt 0 lt OBJECT gt lt O
10. Factory Defaults lille 85 Reset the Printer to Save Settings llle tt ee 85 Reset the Print Server to Save Settings 0 cece eee eee 86 Print a Configuration Label 0 0 cc eee eee 86 5 Printer Alerts Monitoring and Troubleshooting 87 Printer and Print Server Alerts 88 Configuring Printer Alerts 88 View Printer and Print Server Alerts 0 0 0 0 cee eee eee 89 Clear Alerts Log 45 4 besten tn ea 90 Status ICONS xui a a a Gee x DERE E e a aide 91 Status Taboo cretus cua at Luci EP tM 91 Summary Tab cauto wo ned cR ER Rd Qua 94 Visulal Alerts coral Te ERIS eee ee due vite eee een 95 Default View DP 95 Before You Begin 0 eee et teens 95 Configure Visual Alerts Tab tae 95 Monitor Alerts with the Visual Alerts Tab 0 0 00 c cece eee eee 97 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 5 6 Contents Maintenance Tab x 44 2 3200 ncaa arras dae RES an ace eee he RE ES 101 Compare Printers uut cane ne pe eee eee rt ee Ee RR ORE ee es 102 Communications Window 0 0 ee eee EE 103 A eee cme BUR ce ace A aie ee eee ree 105 Font Wizard uisu Seem tid e Saum 107 Import Convert Fonts Tab 1 0 eee 107 Link Font Tab aaaeei i i ee ee eens 111 DAT Editor Tab 113 View FOOT seas Enan es seen dels GRE ERR doce EE Aa 115 Launch Character Editor 0 0 0 0 ee eens 117 Graphics Conversion
11. Mobile Printers Mobile printers including QL 220 QL 320 QL 420 QL 320 Plus QL 420 Plus LP 2844Z LP 3844 Z LP 2824 Z PAX4 R110Xi R170Xi R110PAX4 R4Mplus HC100 ZM400 ZM600 RW 220 RW 420 MZ 220 MZ 320 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Introduction 25 Requirements Print Server These are the supported print servers ZebraNet Print Servers ZebraNet PrintServer II ZebraNet 10 100 Print Server ZebraNet Wireless Print Server ZebraNet Wireless Plus Print Server ZebraNet 10 100 Internal Print Server Desktop PrintServer II implementation Card Printer 10 100 and PrintServer II Implementations 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 26 Introduction Requirements Notes 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 6 5 08 Install This chapter identifies the system requirements and walks you through the CD installation Contents System Requirements 0 000 cece teens 28 Workstation ad ae ae 28 Operating System son pe ai 28 Requirements for Cross Network Communication 22 20005 28 Installation menee aeee teen tecto ete edax evista bue io Rid dt bs 29 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A System Requirements 28 Install System Requirements This section identifies the minimum hardware software and network requirements
12. Printer a f EN Font Wizard Graphics Conversion Wizard up Network Setup Wizard da Copy Printer Wizard Clear Alert Log ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 141 142 Menu and Toolbars Menu Bar Preferences SNMP System Settings Map Resource Directory Q Help user Guide support zebra com www zebra com www zipzebra com About Ctr A Registration G Activate Product Ctrl P 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 B Frequently Asked Questions This appendix provides you with frequently asked questions about ZebraNet Bridge 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 144 Frequently Asked Questions FAQ 13743L 003 Rev A Question I copied my printer settings to another printer Now only a portion of the label prints out Why Answer Check your printer types You may have copied 200 dpi printer settings to a 300 or 600 dpi printer Why do some application dialog boxes appear strange fonts are too big etc Sometimes the application uses system fonts in dialog boxes If a font is too big change your system display settings Use small fonts or a standard Windows display theme Why can t I see system settings for my 2844 Z or 3844 Z printers In some printer firmware versions the XML data from the printer does not follow proper form ZebraNet Bridge cannot understand or displ
13. Printer s Available Printers Selected Printers Add All gt gt Add Selected gt lt Remove Selected lt lt Remove All x Destination For imported Font C Program Files ZebraLink ZebraNet Bridge Licensed resources ZPL Browse Generate ZPL and send to selected printer s ZebraNet Bridge Enterprise User Guide 6 5 08 Tools 109 Font Wizard 2 Click Browse The Open Font to Import dialog box opens Open Font to Import Look in ZebraNet Bridge Y es Documentation o ext Recent Dire lib profiles resources Desktop My Documents My Computer My Network File name o m Places Files of type TrueType Font Files y _ Cancel 3 Browse to the location of the font that you wish to import 4 Click Open Note If you are in the Windows Font directory selecting the font name does not populate the file name field You must type in the file name 5 In the Type of Conversion list Bele ia eng Type of Conversion TTF Direct Binary requires X 13 or greater firmware v FNT Conversion used in pre 13 firmware onl TTF Direct Binary requires 13 or greater firmware TTE Direct Binary requires X 14 or greater firmware Note All ZPL printers can use FNT conversion Printers with firmware version X 13 or greater can use the TTF Direct Binary conversion type The Printer Destination area gives the location and name of the file on your print
14. Workstation 500 MHz processor 128MB RAM 200MB hard disk space Operating System e Windows NT 4 0 with SP6a or higher Windows 2000 Professional Server Windows XP Home Professional 32 bit versions Windows 2003 Server 32 bit versions Windows Vista Requirements for Cross Network Communication Security settings on network routers could disable some product functions To enable the following features across routers configure the routers to enable associated ports Discovery For advanced discovery functions UDP packets to the printer over port 4201 Directed broadcast requires UDP broadcast packets xxx xxx xxx 255 Multicast must be enabled for specific address 241 0 1 55 View and change Settings and Configuration copying Minimum requirements SNMP on the client system TCP IP over port 9100 FTP for mobile printers Status and Alert Monitoring Minimum requirements TCP connections over port 54321 SNMP traps over port 162 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Install 29 Installation Installation This section tells you how to install the application To install ZebraNet Bridge from a CD 1 Insert the CD into your computer CD ROM drive A splash screen with a working status bar opens 2 When the splash screen finishes the Installation dialog box opens ie ZebraNet Bridge Enterprise InstallShield Wizard Welcome to the InstallShield
15. ZebraNet Bridge Enterprise User Guide 6 5 08 Menu and Toolbars 139 Toolbar Table 2 ZebraNet Bridge Enterprise Toolbar buttons Toolbar Button Description o Expand Tree o Collapse Tree kx Refresh ol Save T Delete 28 Show Task List a New Search m New Group a New Printer New Text File a Font Wizard Graphics Conversion Wizard uy Network Setup Wizard a Copy Printer Wizard P Printer Web Page gt Help 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 140 Menu and Toolbars Visual Alerts Icon Visual Alerts Icon This table shows the Visual Alerts tab with the icon present Icon amp Visual Alerts Description The visual alerts icon appears in the Visual Alerts tab when events have been detected by the application 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Menu Bar This section provides you with menu examples Each illustrations shows the menu options 6 5 08 Menu and Toolbars Menu Bar Sometimes you cannot access a menu option The reason is that the option is unavailable in the window where you are New Import Printer Profile Printer Profile Application Configuration 185 Show Task List F3 Exit Alt F4 Edit ES a Delete Delete Copy Ctrl C Paste a Refresh FS Expand Tree O Collapse Tree Reset d Default Settings Print Printer Confia Labe et Printer Date Time e
16. changes Are you sure you want to save the changes Then No Select No Yes Select Yes ZebraNet Bridge Enterprise User Guide 6 5 08 Printer Management 77 Change Settings Change Print Server Settings 6 5 08 To change the print server settings 1 Open the Group Management window Expand the printer whose print server settings you want to change Expand the print server subfolder Note When viewing settings for both printer and print server settings editable fields are black non editable fields are gray Change the settings To save the settings right click the select the printer Select Save A warning confirms that you want to save changes Are you sure you want to save the changes Then No Click No and try again Yes Click Yes ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 78 Printer Management Copy Configurations Copy Configurations This section shows you how to copy printer and print server configurations between printers Configuration components that you can copy from one printer to another include Printer settings Print server settings Software objects files fonts graphics Alerts Copy Printer Settings This option copies settings from one printer to another Important Copy settings and objects between the same printer models only For example if you copy the settings from a Xi Series to a Z Series printer
17. click Clear All Alerts 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 100 Printer Alerts Monitoring and Troubleshooting Visual Alerts 4 To troubleshoot printer issues further look at the printer in the Status tab to determine the issue before deploying resources to a remote location The Status tab looks like this ZebraNet Bridge Enterprise lt unNamedConfig gt File Edit View Printer jooeossee Search Groups QQ Searches Tools Preferences Help DUERO amp Visual Alerts Contents Events Summary Quick Status Q Local Search Q Hello Q test Group Management Groups m Hello World Ed 10 3 4 79 Ovi f fa 10 3 4 118 peter xml fag 10 3 4 219 ZBR2283514 dai 10 3 5 39 Oracle WMS E Local dai 10 3 5 52 2BR 2414407 E 10 3 5 65 ZBR5088903 mdh 10 3 5 49 ZBR2123401 Test E e test x Ki in a 5 aA Ro 120086 Y ii amp Resource Management J resources Gi fies Profile Management C Profiles Q Based on 10 3 4 140 Based on 10 3 4 219 Refresh Last Refresh 5 8 06 4 10 PM Product Number Product Name Datecode F W Version HIW Address Serial Number Using Net Protocol IP Address Subnet Mask Default Gateway System Name Port Status Port Name 46688 ZebraNet PrintServer 60664 SP1043B 00074d237845 2324549 TRUE 10 3 4 118 255 255 255 0 10 3 4 1 peter xml Online blah Por
18. do device reset 5 Select Finish 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 6 5 08 Bluetooth 1 If you selected Bluetooth click Next gt This Network Setup Wizard dialog box opens Network Setup Wizard e Friendly Name cannot be blank Bluetooth Settings Discoverable ves No Friendly Name Authentication Enabled Disabled Pin Number 2 Make the applicable selections click Next gt This Network Setup Wizard dialog box opens Network Setup Wizard Please review the Script below and click Finish to send the data to printer The current port selected to send this script is COM11 U1 setvar ip dhcp enable on U1 setvar wlan leap mode off U1 setvar wlan kerberos mode off 1 U1 setvar wlan encryption mode off U1 setvar wlan 8021x enable off U1 setvar wlan essid 125 1 U1 setvar wlan operating mode U1 setvar wlan preamble long U1 setvar wlan channel mask 7FF U1 do device reset infrastructure 3 Click Finish ZebraNet Bridge Enterprise User Guide Tools Network Setup Wizard 13743L 003 Rev A 133 134 Tools Copy Printer Wizard Copy Printer Wizard 13743L 003 Rev A This feature is available only in the ZebraNet Bridge Enterprise version The Copy Printer Wizard allows you to copy printer settings objects and alerts You can copy from one printer to printer
19. ee be ed a ko eb ea 11 Web Siles ivi rbd ide eed eee eee 11 The Americas 11 Europe Africa Middle East and India 0 0 ccc ee 11 Asia Pacific 2 8 sae seurd brrr eee ne seer eke bod ate ees wa a 11 Related Documents 12 Engel m 13 S M D did a ee Rl tee deco hale Ge aati as era 14 Components s c 0 h ences dad dia eb UR a a a edd a 14 Menu and Toolbar Navigation 0 0 0 0 cette nn 17 Supported Languages 0 cee tenes 18 Activate Product iuis ket tmb RR dea ee aa dead 19 Register uos DM 20 Feature Maik cree ote paier qupd dedit treated 21 Requirements issu eser a CR Y X ann 24 Printer uscite 23222 RARE ERE EAR A RR e Midd bbe eh od E nie 24 Print Server 25 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 4 Contents sun 27 System Requirements 0 0 ee rn 28 Workstation MM 28 Operating System seii rti eds eee ee RR ERE b YER Ha RRREC EFE 28 Requirements for Cross Network Communication 22 222 seen 28 Installation eem eee Re a E Ye RAR an 29 3 Getting Started aus una onien tee Ar A AAA RR d 33 OVOIVIOW s cn eee essa pee EXERERERAGU daddies a Gelade eee ee ERR A 35 Search Group Window and Printer Discovery 0 0 00 e eee eee 35 Group Management Window o ococcoccccoo eens 35 Resource Management Window 0 0 0 eee cette 35 Profile Management Window 00 cece tee ren 3
20. generates a simple zp1 file but does not send fonts to the printer y The printer must already have these fonts stored in memory To send fonts to the printer use the Import Convert Font tab To link font files 1 From the menu bar select Tools gt Font Wizard 2 Select the Link Font tab The Link Font tab opens Font Wizard Please Enter a base font Import Convert Font Link Font pat Editor View Font Launch Character Editor Base Font FE r Linked Font s fe fe fe fe E Select Target Printer s Available Printers Selected Printers Destination For Linking File Browse ted printers 3 In the Base Font area enter the location and the name of the font file on your printer The default destination is E memory which is the available flash memory location 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 112 Tools Font Wizard 13743L 003 Rev A 10 In the Linked Font area enter the location and name of your printer s linked file If you want to change the default destination The Select Target Printer s part of the Link Font tab selects printers you wish to receive zp1 file This step allows font linking and conversion of the font and downloading the zp1 file simultaneously Select printers in the Available Printers area To move printers into the Selected Printers area click Add Sel
21. network is slow change the application to retry a number of times This change ensures accurate printer status reports The default is 0 4 When you are finished click OK 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 6 5 08 Getting Started 45 Set System Preferences View Filter Events Tab ZebraNet Bridge allows you to capture TCP and SNMP transmitted printer and print server alerts ZebraNet Bridge also allows you to filter events by event severity To change event filter severity levels 1 From the menu bar select Preferences gt System Settings 2 Select the View Filter Events tab The System Settings dialog box opens 3 Find the events or printer alerts you want to use A Select the alert name 5 In the Severity list select the desired application severity 6 Click OK System Settings Lise this dialog to edit your system settings Drop down options Selects all alerts Selects all Urgent alerts Printer Paused CLEAR Select All Printer Paused SET Info Cutter Jammed CLEAR Warning Select Urgent Cutter Jammed SET Warning Rewind CLEAR Info Select Warning Rewind SET Info Ribbon In CLEAR Warning Select Informational Ribbon In SET Warning Deselect All Supply Too Hot CLEAR Warning Supply Too Hot SET Warning Head Open CLEAR Urgent Head Open SET Urgent Battery Low CLEAR Warning Battery Low SET Warning Replace Head CLE
22. of printers Select Connection Type Network IP Address Local Port COM LPT USB etc 3 Select Local Port COM LPT USB etc 4 Click Next The Add Printer Wizard dialog box opens Add Printer Wizard This wizard assists in manual addition of printers Select The Local Port Choose Port Note If you have a driver installed on a local port that port will not be available in the list A message to notify you of unavailable ports displays in the dialog box 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 6 5 08 If you select Getting Started 61 Group Management Window 5 From the list select the port location of your printer Then An LPT or USB port Click Finish 7 Click Finish ZebraNet Bridge Enterprise User Guide A COM port The Add Printer Wizard dialog box expands 6 Adjust COM port settings to match those in use by your PC and printer Add Printer Wizard This wizard assists in manual addition of printers Select The Local Port Choose Port com Baud Rate 8600 y Datasits 8 y stop Bits 1 y Parity None gt Flow Control Xon Xoff w lt Back Ne Cancel In the Group Management window the selected group contains the new printer 13743L 003 Rev A 62 Getting Started Group Management Window Sort Printers and Groups This feature allows you to sort by ascending alphabetical and numeric order in the Group Manageme
23. printer or print server alert is received by the application the appropriate management sub group will begin to flash in the Visual Alerts group map area This illustration shows a flashing sub group ZebraNet Bridge Enterprise sunNamedConfig gt File Edit View Printer Tools Preferences Help Ooo ARGS FORDE Search Groups 4 Contents Events Status Summary Searches A Groups Clear All Alerts Q Local Search Q Hello Q test Q Go Group Management Groups Hello world d 10 3 4 79 Ovi 10 3 4 118 peter xml 10 3 4 219 ZBR2283514 d 10 3 5 39 Oracle WMS Local da 10 3 5 52 ZBR2414407 fal 10 3 5 65 ZBR5088903 deb 10 3 5 49 ZBR2123401 E amp Test EJ test a 10 3 5 36 28R 129086 y gt Resource Management EJ resources 6B Files 79 Firmware Profile Management amp Profiles amp Based on 10 3 4 140 f Based on 10 3 4 219 System Ready 1 Flashing Sub Group 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 98 Printer Alerts Monitoring and Troubleshooting Visual Alerts 2 Double click the flashing sub group The sub groups Visual Alerts group map opens The printer that received the alert flashes This illustration shows a flashing printer ZebraNet Bridge Enterprise sunNamedConfig gt File Edit View Printer Tools Preferences Help looegue lasesiusmee Search Groups 4 Contents Events Status Su
24. provides current status of network ports on the print server Summary tab use to simultaneously view the status of all printers in the Group Management window Visual Alerts tab use to view a graphical representation of your printer network Maintenance tab use to view the current counter values System Bar Allows you to check the system status The system bar consists of Alert bar Progress bar 00 Alert Bar Displays the latest alert messages that you have not viewed Progress Bar Displays when the Task List dialog box is running in the background Raw Task List window 13743L 003 Rev A Displays the tasks performed on Zebra printers via your network For example refresh a printer download a file search ZebraNet Bridge Enterprise User Guide 6 5 08 Introduction 17 Overview Menu and Toolbar Navigation ZebraNet Bridge Enterprise offers menu bar toolbar and right click functions and navigation Menus and Toolbar This example demonstrates the three navigational methods gt Example This example shows you how to create a new search using the menu bar toolbar and the right click From the menu select File From the toolbar From the Search gt New gt Search click the New Group window Search icon right click on Searches select i New Search zoo A New Search Groups Import Printer Profile Local Search Applicat
25. the broadcast address of the specified subnet Note If a broadcast search does not work the broadcast packets may be disabled across routers Try multicast or subnet search Example The directed broadcast search requires you to type in the first three subnet octets followed by 255 such as 192 168 2 255 To perform a Directed Broadcast search group 1 In the Search Group window right click Searches 2 Select New Search The New Search Group dialog box opens New Search Group Search Group Name Search Type Local Broadcast C Multicast Hops C Subnet xxx xxx xxx IP Address xxx xxx xxx xxx xxx Directed Broadcast xxx xxx xxx 255 value 10 3 5 255 Delete 3 In the Search Group Name text box type in the search name 4 Enable the Directed Broadcast option button 5 In the Value field type in the first three subnet octets and then 255 6 Click Add 7 Click OK The Task List dialog box shows the task progress ZebraNet Bridge Enterprise User Guide 6 5 08 Getting Started 53 Search Group Window and Printer Discovery Create a Multicast Search Group Multicast uses the multicast address to send a discovery address to all Zebra Printers across as many routers as the hop count specifies A multicast search may return a large number of printers in some installations gt Note On some routers this feature may be disabled See your network administrator to L determine if a search failu
26. the following actions Reset the Printer to Factory Defaults on page 85 Reset the Print Server to Factory Defaults on page 85 Reset the Printer to Save Settings on page 85 Reset the Print Server to Save Settings on page 86 If printer or print server settings get corrupted you can reset devices to factory defaults Important To reset a USB based printer you must power cycle the printer Reset the Printer to Factory Defaults To reset the printer to the factory defaults 1 From the Group Management window right click on the source printer 2 Select Action gt Default Settings gt Printer factory Reset the Print Server to Factory Defaults To reset the print server to the factory defaults 1 From the Group Management window right click on the printer you want 2 Select Action gt Default Settings gt Print Server factory Reset the Printer to Save Settings To reset the printer 1 From the Group Management window right click on the printer you want 2 Select Action gt Reset gt Printer 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 86 Printer Management Hard Actions Reset the Print Server to Save Settings To reset the print server 1 From the Group Management window right click on the printer you want 2 Select Action gt Reset gt Print Server Print a Configuration Label A configuration label displays significant information about a printer A printer s
27. the print server to obtain an IP address IP Settings How do you want the print server to obtain an IP address S DHCP O Static Client ID Settings Enabled OFF v Type MAC ADDRESS Prefix Suffix 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 130 Tools Network Setup Wizard 4 Make the applicable selections click Next gt This Network Setup Wizard dialog box opens Network Setup Wizard Please review the Script below and click Finish to send the data to printer The current port selected to send this script is COM10 AXA ND2 NCI NBC NPP KCD 0 WZ AKA ova Us ARE Cm s 5 Select Finish Wireless 1 If you selected Wireless click Next gt This Network Setup Wizard dialog box opens Network Setup Wizard Select the type of printer you are using Tabletop Desktop O Mobile 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Tools 131 Network Setup Wizard 2 Select the type of printer click Next gt This Network Setup Wizard dialog box opens Network Setup Wizard Select how you want the print server to obtain an IP address IP Settings How do you want the print server to obtain an IP address S DHCP O Static Client ID Settings Enabled OFF w Type MAC ADDRESS Prefix Suffix 3 Make the applicable selections click Next gt This Network Setup Wizard dialog box opens Network Setup Wi
28. to the default settings Or contact Zebra Technical Support for more information Lenter the Group Management window I drag my group to another group with the same name Instead of moving my group the program copies my group ZebraNet Bridge follows Windows behavior The dragged group moves into the target group Suppose that the target group has the same name as the dragged group Then the drop performs a copy instead of a move ZebraNet Bridge Enterprise User Guide 6 5 08 6 5 08 Question In the Group Management window my printer host name or printer name displays improperly Frequently Asked Questions 145 Answer Never set a printer name to or any other non printable character Otherwise the group window tree improperly displays the printer name If you use the Resolve By Name setting the Lookup By Name fails and the system looks up the printers by IP With USB I cannot connect to my desktop printer This version of ZebraNet Bridge does not support USB for desktop printers Future releases of ZebraNet Bridge releases will offer this support T have a ZBI application on my printer In ZebraNet Bridge I can view the print server status but not the printer status Please contact Zebra s Technical Support I search for my networked printer using ZebraNet Bridge In the search group window an arbitrary IP address or 0 0 0 0 appears Why You might have set the print server
29. 147 ZebraNet Bridge Enterprise User Guide The table in this appendix describes the default Drag and Drop actions enlisted by ZebraNet Bridge 6 5 08 About This Document 9 Enterprise Edition Enterprise Edition The icon beside this text identifies features of the ZebraNet Bridge Enterprise licensed edition These features are only available when you enable the application with a serial number key Your value added reseller can provide information about purchasing a licensed copy of ZebraNet Bridge Enterprise 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 10 About This Document Document Conventions Document Conventions 13743L 003 Rev A The following conventions are used throughout this document to convey certain information Alternate Color online only Cross references contain hot links to other sections in this guide If you are viewing this guide online in pdf format you can click the cross reference blue text to jump directly to its location Command Line Examples Command line examples appear in Courier New font For example type ZTools to get to the Post Install scripts in the bin directory Files and Directories File names and directories appear in Courier New font For example the Zebra lt version number gt tar file and the root directory Icons Used Important Advises you of information that is essential to complete a task Note Indicates neutral or positive informatio
30. 5 Task List Dialog Box 422eiiiiee ds exa RR RE berated runc RE RE EUR 36 Multiple User Interface Configurations llle 36 Working with Mobile Printers llle 36 Working with Card Printers 0 cece III 37 Set System Preferences 00 0 cece rne 39 Main Settings Tab ooocooccoorcocrrc rr 39 Printer Options Tab sie ri RR Rx Pee nd DI RR ERR REFER xs 42 Search Group Window and Printer Discovery llle eere 49 Default View EP 49 Before You Begin 305 eevee eee cs eee e er ee Re RR eee hea eee ne 49 Create a Local Broadcast Search Group 1 2 0 eee ee 50 Create a Subnet Search Group 1 0 ee eee 51 Create a Directed Broadcast Search Group 0 0 eee eee 52 Create a Multicast Search Group 1 eee 53 Create an IP Address Search Group 0 00 eee 54 Gleaning eeiiaiaws oee e bd EcL RE chee Void e ERIS SE 55 Group Management Window oooccoccco teens 56 Create ai Grollp xen cemere a xU ncn Bann RC Rege Bde ee 56 Copy Search Groups oocccccc hr 57 Copy Individual Printers to a Group o ooocccocco se 57 Add Printers ice deii yl we m ex ERROG se See ee eed kde Ser EE 58 Sort Printers and Groups 0 ee ne 62 Printer Preferences ooococooccccocr nennen een nenn 63 Delete Printers Groups o oooooccooco eee 66 Resource Management Window o o coccococcocc re 67 Types of Objects isses deka dane ple Pepe ee eee eee wk 67 Add EM
31. 6 Wed Apr 12 17 07 15 GMT 2006 Wed Apr 12 17 07 15 GMT 2006 Warning Warning Warning Urgent Urgent Info Info Info Info Cold Start Cold Start Cold Start Printer Off Line Printer Off Line Printer On Line Printer On Line Printer On Line Printer On Line 3 To sort events by printer name IP address date time received severity or trigger double click the column headings For more information see View Filter Events Tab on page 45 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 90 Printer Alerts Monitoring and Troubleshooting Printer and Print Server Alerts Clear Alerts Log When the number of unsolicited alerts increases significantly alerts may be difficult to view The application might slow when loading the alert log file To clear the alert log 1 From the menu bar select Tools gt Clear Alert Log The Clear Alert Log dialog box opens Clear Alert Log Save Alert Log To File M Browse L Then Yes Enable the Save Alert Log To File check box and save the file The active alert log and the Event tab of the Content window clears 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Printer Alerts Monitoring and Troubleshooting 91 Status Icons Status Icons Status icons in the Group Management Window provide at a glance status information about your printers and print servers Status icons are updated by the application hea
32. 7 Set System Preferences To configure visual alert options 1 From the menu bar select Preferences gt System Settings 2 Select the Alert Options tab The Alert Options tab opens 3 In the Flash Alerts by Severity list select the applicable event severity you want Maintenance Tab ZebraNet Bridge allows you to set and track various odometers To change threshold options 1 From the menu bar select Preferences gt System Settings 2 Select the Maintenance tab The Maintenance tab opens System Settings Use this dialog to edit your system settings Main Settings Printer Options Discovery Options View Filter Events Alert Options Language Maintenance Threshold Unit Inches Caution Threshold 135732 Warning Threshold 135600 3 From the Threshold Unit drop down select the desired unit of measure 4 In the Caution Threshold text box and the Warning Threshold text box enter a value and then click OK 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 48 Getting Started Set System Preferences gt 13743L 003 Rev A Example This example provides a scenario of how you would determine the values for Maintenance tab You are about to load a new roll of media into a printer and you need to identify how many labels come are on the roll For example a new roll of 4 in x 6 in Z Select 4000D media contains 950 labels 1 2 NAS Multiply the total number of
33. 9 download 83 files 67 firmware 67 fonts 67 graphics 67 scripts 67 ordering ribbon and media 11 P print a configuration label 86 printer discovery 35 printer profiles how to create 69 how to download 69 how to export 70 how to import 70 13743L 003 Rev A printers compare 102 how to add 58 how to copy 57 how to delete 66 preferences 63 product activate 19 register 20 profile management window 69 about 35 R related documents 12 requirements operating system 28 print server 25 printer 24 workstation 28 reset print server to factory defaults 85 print server to save settings 86 printer to factory defaults 85 printer to save settings 85 resource management window about 35 download 82 ribbon ordering 11 S sales 11 scripts about 68 search group directed broadcast 52 IP address 54 local broadcast 50 multicast 53 subnet 51 search group window 35 setting alerts 88 settings change 76 change print server 77 change printer 76 copy print servers 78 copy printer 78 status icons 91 monitor 91 ZebraNet Bridge Enterprise User Guide 6 5 08 system preferences alert display 46 discovery options 43 event notification 39 47 printer display options 42 printer resolving 43 setting 39 system heartbeat 41 view filter 45 T task list 36 technical support 11 toolbar 137 138 V view text objects 84 visual alerts 95 monitor 97 W
34. AR Warning Replace Head SET Warning FA nihhan tan CLEAN neninn Selects all Warning alerts Selects all Informational alerts Deselects all alerts lt ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 46 Getting Started Set System Preferences Alert Options Tab ZebraNet Bridge allows you to configure alert behavior within the applications To change TCP alert listening port 1 From the menu bar select Preferences gt System Settings gt Alert Options The Alert Options tab opens System Settings Use this dialog to edit your system settings Main Settings Printer Options Discovery Options View Filter Events Alert Options Language Alert Listening Ports TCP Alert Listening port 54321 Alert Display Hide Unconfigured Alerts Visual Alerts Flash Alerts on Severity Info v 2 In Alerts Listening Ports change the TCP Alert Listing Port value To hide unconfigured printer alerts 1 From the menu bar select Preferences gt System Settings 2 Select the Alert Options tab The Alert Options dialog box opens 3 In the Alert Display area click Hide Unconfigured Alerts The Notice dialog box opens e Printer settings must be refreshed for 1 this change to be reflected in the tree 4 To close the Notice dialog box click OK 5 To save your system settings changes click OK 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Getting Started 4
35. BJECT MEMORY LOCATION 2 TYPE FNT FORMAT ZPL SIZE 2 PROTECTED Y gt P lt OBJECT gt lt OBJECT MEMORY LOCATION 2 TYPE FNT FORMAT ZPL SIZE 2 PROTECTED Y gt Q lt OBJECT gt lt OBJECT MEMORY LOCATION 2 TYPE FNT FORMAT ZPL SIZE 2 PROTECTED Y gt R lt OBJECT gt lt OBJECT MEMORY LOCATION 2 TYPE FNT FORMAT ZPL SIZE 2 PROTECTED lt OBJECT MEMORY LOCATION 2 TYPE FNT FORMAT ZPL SIZE 2 PROTECTED OBJECT MEMORY LOCATION 2 TYPE FNT FORMAT ZPL SIZE 2 PROTECTED OBJECT MEMORY LOCATION 2 TYPE FNT FORMAT ZPL SIZE 2 PROTECTED lt OBJECT MEMORY LOCATION E TYPE ZPL FORMAT 2PL SIZE 87 PROTECTED i TYPE ZPL FORMAT ZPL SIZE 76 PROTECTED N gt 456 lt OBJECT gt lt OBJECT MEMORY LOCATION E TYPE GRF FORMAT ZPL SIZE 7172 PROTECTED N gt TESTIOOO lt OBJECT gt lt OBJECT MEMORY LOCATION E TYPE ZPL FORMAT 2PL SIZE 366 PROTECTED N gt TESTING lt OBJECT gt lt OBJECT MEMORY LOCATION E TYPE ZPL FORMAT 2PL SIZE 1294 PROTECTED N gt WIPCONTE lt OBJECT gt lt OBJECT LIST gt lt ZEBRA ELTRON PERSONALITY gt 1 Send box Send pane 3 Receive pane 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 104 Printer Alerts Monitoring and Troubleshooting Communications Window 3 What do you want to send If Then ZPL 1 In the Send box type in the code 2 Click Send A file
36. Group dialog box opens New Search Group Search Group Name Search Type Local Broadcast C Multicast Hops Subnet xxx xxx xxx IP Address xxx xxx xxx xxx xxx Directed Broadcast xxx xxx xxx 255 Value 10 3 5 10 20 Delete 3 In the Search Group Name text box type in the search name 4 Enable the IP Address option button 5 In the Value field type in the IP address or partial address using 6 Click Add 7 Click OK The Task List dialog box shows the task progress 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Getting Started 55 Search Group Window and Printer Discovery Gleaning In your search results you may discover a printer with the IP address 0 0 0 0 Note The system assigns this IP address to a printer with a print server that has not 4 acquired an IP address through DHCP To reassign a printer with the 0 0 0 0 IP address 1 In the Search Group window right click on the printer 2 From the list select Set IP Address 3 In the dialog box enter the desired IP address 4 Click OK Note For wired print servers with an 0 0 0 0 address can only be discovered through a local y3 broadcast 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 56 Getting Started Group Management Window Group Management Window The Group Management window allows you to manage single Zebra printers and groups of printers To manage your printer network yo
37. OS 2s estereo DE ree ee eae 68 SEHPIS u EET 68 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Contents Profile Management Window ssssseeee RR rennen 69 Creating and Downloading Printer Profiles 0 0 0 0 eee eee eee 69 Exporting and Importing Printer Profiles llis 70 Task List Dialog Box 1 teens 72 Multiple User Interface Configurations 00 cee ee 73 Save a Configuration 2 0 liliis n 73 Open a Specific Configuration 2 0 0 0 ce eee 74 4 Printer Management 4 65 scdiciwseseewee sean sedi iria Se 75 Change Settings sve Re br REFERRE Ha Par ey Mee ee bee eee 76 Change Printer Settings 0 0 0 0 0 eects 76 Change Print Server Settings llle 77 Copy Configurations isses rr 78 Copy Printer Settings 2 0 0 ce RR 78 Copy Print Server Settings 0 0000 ee 78 Copy Objects iussa su rema ae eer a RA de qs 79 COPY Alerts iu ans rr SG bP OR ERG ORE Ee NER BEER eee UR RR ee oc 79 Gr 80 Copy Printer Configuration to a Group asss sasaaa silere 81 Download from Resource Management window 0 e eee eee ee 82 Download Firmware to a Printer 82 Download Objects to a Printer llle 83 View and Edit Text Objects 222 eke II 84 H rd Actions zu 28 342222120 Eee Gaye eee aed uersa eee sas 85 Reset the Printer to Factory Defaults 0 0 eee ee 85 Reset the Print Server to
38. Resource Management window to printer groups or many printers Objects Download 1 1 x x Downloads one object file to one printer Objects Download 1 Group x Downloads object files from the or Many Resource Management window to printer groups or many printers Objects Download Many 1 x x Downloads many object files to one printer Objects Download Many x Downloads many object files Group or Many from the Resource Management window to a group of printers Copy Printer Settings 1 1 x x Copies printer settings from one printer to another printer Copy Printer Settings x Copies printer settings from one 1 Group or Many printer to many printers or a printer group Copy Printer Network x x Copies network settings from Settings 1 1 one printer to another printer Copy Printer Network x Copies network settings from Settings 1 Group or Many one printer to many printers or a printer group Copy Alerts 1 1 x x Copies alerts from one printer ZebraNet Bridge Enterprise User Guide to another printer 6 5 08 Introduction 23 Feature Matrix Table 1 Feature Matrix Continued Free Licensed Feature Edition Edition Description Copy Alerts 1 Group or x Copies alerts from one printer Many to many printers or a printer group Copy Objects 1 1 x x Copies objects from one printer to another printer Copy Objects 1 Group or x Copies objects from one printer Many to many
39. Status Then In the Quick Status panel click Refresh The Quick Status updates with the heartbeat of the application Printer Status In the Detailed Status panel click Refresh The Detailed Status panel is updated with selected status details from the printer Port Status e In the Port Status panel click Refresh m Detailed Status Last Refresh 10 25 05 2 14 PM Baud Rate 9600 Handshake Xon Xoff Parity Odd Disable Enable Disable Stop Bits 2 Data Bits 8 Paper Out Flag CLEAR Pause Flag CLEAR Label Length 0824 Number of Formats in Buffer 000 Buffer Full Flag CLEAR Communications Diagnostic Mode Flag CLEAR Partial Format in Buffer Flag CLEAR Corrupt RAM Flag CLEAR Under Temp Flag CLEAR Over Temp Flag CLEAR Head Open Flag CLEAR Ribbon Out Flag CLEAR Thermal Transfer Mode SET Print Mode TEAR OFF Print Width Mode 6 Label Waiting Flag CLEAR Labels Remaining In Batch 00000000 Format While Printing Flag SET Number Of Graphics in Memory 000 Password 1234 Static Ram Installed Flag CLEAR ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A Printer Alerts Monitoring and Troubleshooting Summary Tab Summary Tab 13743L 003 Rev A The Summary tab provides a print server status summary of all printers in the Group Management Window similar to ZebraNet Utilities Printer and print server settings may not be changed in the Summary tab Contents Events Stat
40. TRANS THERMAL TRANS Head Test Info print width 609 609 Calibration Value Early Warning Media N N Mode Protection Labels per Roll 900 900 Memory Alias Ribbon Length 450 M 1476 FT 450 M 1476 FT Printer Sleep Early Warning Mainte N N armory Devices Head Cleaning 150M 492FT 450M 1476 FT Znet ID 0 warning Head Cold Y Y Tilde Define 126 126 Caret Define 94 94 Delimiter Define 44 44 Label Description Lan ZPL II ZPL II Backfeed Percent DEFAULT DEFAULT Label Top 0 0 Half Density N N Operator Language ENGLISH ENGLISH Password 1234 1234 RFID Type NONE NONE Ribbon Tension HIGH HIGH Mj coca lerts 5 In the left column expand the printer tree The printer and print server settings trees open Expanding items in the printer tree shows the settings of the selected printers Red text identifies differences in the printer set up 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Printer Alerts Monitoring and Troubleshooting 103 Communications Window Communications Window The Communications Window opens to a TCP IP socket connection to a printer over port 9100 or other port if specified and is provided as another tool to communicate with a given printer and view the printers response The Communications Window allows you to send ZPL and various files to the printer and displays the printer response To send ZPL or other commands to the printer 1 In the Group Management Window right click a printer
41. The following documents might be helpful references ZPL 119 Programming Guide ZebraNet PrintServer II User and Reference Guide ZebraNet 10 100 Print Server User Guide ZebraNet 10 100 Internal Print Server User Guide ZebraNet Wireless Print Server User Guide ZebraNet Wireless Plus Print Server User Guide 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 6 5 08 Introduction This chapter provides a high level overview of ZebraNet Bridge Enterprise Contents OMITTI a 14 COMPONENTS gee s retur aia 14 Menu and Toolbar Navigation 0 0 cece eee 17 Supported Languages eee eee eee e 18 Activate Pr 19 Register Product 0 0 cece ete 20 Feature Matrix 0 0020s 21 FRO QUITE OMT CMS miii nee 24 ile IRI OS 24 Print Server Pc 25 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 14 Introduction Overview Overview ZebraNet Bridge Enterprise remotely configures and monitors ZebraLink enabled printers and ZebraNet print servers in real time Core functions include Automatic printer discovery across the enterprise network Dynamic group management Heartbeat monitoring and status indicators Viewable and changeable printer and print server settings Easy firmware font and file downloading Configuration Broadcast Critical alert management Visual Alerts Management Printer profiles Maintenance Management Components This sec
42. Wizard o ooooccocoococo ene 119 Network Setup Wizard x 12km cc it ITA RR eee eset 125 WV IGG ita Beh cat a id ca eee ee las 128 WireleSS RM 130 Bluetooth zu aaa exc na a ana a ae en tata ia 25 133 Copy Printer WIZaIL si 32 00 24 2804215 eee web ede a f E RE AAA 134 A Menu and Toolbars amp iuss su i xoa RCROA nn nn 137 TOODA Dr 138 Visual Alerts ICON xtasis edenda ah 140 Men Bar ssvmcrtid 4 Ram aa ee ae A at 141 B Frequently Asked Questions 00 cece eee eee o 143 C Drag and Drop Defaults ne neun 147 Default Drag and Drop Function 0000 nenn 148 NO 149 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 About This Document This section provides you with contact information document structure and organization and additional reference documents Contents Who Should Use This Document 8 How This Document Is Organized 8 Enterprise Edition zer eel 9 CONTAC S sc uses ls note ina is i Dn Jn pt DN Jp t fn ln Rn tmo 11 WED SIG cirio ti ta Dp ime p iplo tn jn itta p t poo ee tae 11 sie Americas oix e menge oe dite ic fem ic ilu Sic dedo ia ten tee te e aia 11 Europe Africa Middle East and India llle 11 E tiv wav vay Medd a a nero reu IR aod a aoe a dE EROR aa ane 13 Related Documents 0 00 ccc eee 12 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 8 About This Document Who S
43. Wizard for ZebraNet Bridge Enterprise The InstallShield R Wizard will install ZebraNet Bridge Enterprise on your computer To continue click Next WARNING This program is protected by copyright law and international treaties 3 Click Next The License Agreement dialog box in opens i ZebraNet Bridge Enterprise InstallShield Wizard License Agreement Please read the following license agreement carefully END USER LICENSE AGREEMENT Please read the terms of this End User License Agreement the Agreement carefully The Agreement is a legal agreement between you either an individual or a single entity and Zebra Technologies Intemational LLC Zebra for the enclosed Zebra computer software and may include associated media printed materials and any online or electronic documentation collectively Software By installing or using the Software you agree to be bound by the terms of this Agreement If you do not agree to the terms of this Agreement you may not use or install or use the Software Or accept the terms in the license agreement 1 do not accept the terms in the license agreement Installshield 4 Read the license agreement 5 To accept enable the I accept the terms in the license agreement option 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 30 Install Installation 6 Click Next The Installation Destination dialog box opens ie ZebraNet Brid
44. ZebraNet Bridge Enterprise User Guide 2008 ZIH Corp The copyrights in this manual and the software and or firmware in the label printer described therein are owned by ZIH Corp Unauthorized reproduction of this manual or the software and or firmware in the label printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability This product may contain ZPL ZPL II and ZebraLink programs Element Energy Equalizer Circuit E39 and Monotype Imaging fonts Software ZIH Corp All rights reserved worldwide ZebraLink and all product names and numbers are trademarks and Zebra the Zebra logo ZPL ZPL II Element Energy Equalizer Circuit and E Circuit are registered trademarks of ZIH Corp All rights reserved worldwide All other brand names product names or trademarks belong to their respective holders For additional trademark information please see Trademarks on the product CD Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries Zebra Technologies It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the express written permission of Zebra Technologies Product Improveme
45. age The Open dialog box opens Browse to the location of your second level background graphic file Select the file Click Open The graphic is displayed in the group map area of the Visual Alerts tab Drag and drop the sub groups or printers to the appropriate place in your graphic Repeat this process for each sub group until finished 3 Note Leaving the Visual Alerts tab or moving to another group in the Group Management window automatically saves all changes to your Visual Alerts tab group map 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Printer Alerts Monitoring and Troubleshooting 97 Visual Alerts Monitor Alerts with the Visual Alerts Tab These instructions show the recommended method for monitoring and troubleshooting your printers using the Visual Alerts tab Using the Visual Alerts configuration applied in the Configure Visual Alerts tab area of this chapter we will follow an alert received in the VH DC group To monitor printers using the Visual Alerts tab 1 In the Group Management window select the top level group and select the Visual Alerts tab Note Selecting the top level group organizes and presents information for all received Visual Alerts regardless of which management sub group the printers reside in the Group Management Window If you do not have the Visual Alerts tab open when an alert is received an icon appears next to the text on the Visual Alerts tab When a
46. agement window Download from Resource Management window This section assumes that files already reside in the Resource Management window Download Firmware to a Printer This section tells you how to download firmware to a printer If you need a new version of firmware download it at http www zebra com Note Putting the printer in a Firmware Download mode may require special procedures To download firmware to a printer using ZebraNet Bridge 1 13743L 003 Rev A From the Resource Management window select the firmware version file that you want to download Right click on the firmware file you want Select Copy Right click on the target printer This is the printer that you are sending firmware to Select Paste Send copied files to printer s A warning dialog box opens and prompts you to download or not Do you want to download the firmware to the target printers Then No Click No Yes 1 Click Yes 2 When the download is complete click Exit ZebraNet Bridge Enterprise User Guide 6 5 08 Printer Management 83 Download from Resource Management window Download Objects to a Printer You store objects as files locally on your computer Objects include these types of files pl WADE firmware fonts graphics scripts Important Your physical drive stores objects as files If you delete the files they are removed from your computer To download objects to a print
47. ain Settings tab opens System Settings Use this dialog to edit your system settings Main Settings Printer Options Discovery Options View Filter Events Alert Options Language When an event arrives Force application to be active when the event severity is at least Never 4 At program startup Load last used configuration System Heartbeat Interval Heartbeat interval 1 120 min O for OFF 5 2 From the When an event arrives area click the Force application to be active when the event severity is at least list and select the event severity that you need Your choices are Never default Info Warning Urgent 3 Click OK Note You can set alert event severity levels in the View Filter Events tab of the System Settings dialog box For details see View Printer and Print Server Alerts on page 89 Program Startup This feature is available only in the ZebraNet Bridge Enterprise licensed version If you have saved multiple user interface configurations you can specify how you want the application to act at startup For more details see Multiple User Interface Configurations on page 36 1 From the menu bar select Preferences gt System Settings The Main Settings tab opens 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 6 5 08 Getting Started 41 Set System Preferences 2 What default configuration do you want to use If you want to use the last used conf
48. al parallel or USB connection To select a network 1 From the menu bar select Tools gt Network Setup Wizard This Network Setup Wizard dialog box opens Important The Choose Port drop down provides the option to select a port or to save the settings that will be sent to the printer to a file Network Setup Wizard This wizard sets up network printers Select the local port Choose Port v Access to LPT1 is denied due to installed drivers Click here for more info This ink opens help Cancel 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 126 Tools Network Setup Wizard 2 Select the port you want This Network Setup Wizard dialog box opens If a port is in use by another device it is not included in the list Network Setup Wizard This wizard sets up network printers Select the local port Choose Port comio v Access to LPT1 is denied due to installed drivers Click here For more info COM Settings Baud Rate 9600 Data Bits 8 Stop Bits 1 Parity None Flow Control XonjXoff Cancel 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Tools 127 Network Setup Wizard 3 Select the COM Settings accordingly click Next gt This Network Setup Wizard dialog box opens Network Setup Wizard Select the type of Connectivity Option you are setting up Wired O Wireless O Bluetooth 4 Select your choice from the table If you cho
49. ames should not include these characters lt gt What kind of search do you want to complete team men Local Broadcast Go to Create a Local Broadcast Search Group on page 50 Subnet Go to Create a Subnet Search Group on page 51 Directed Broadcast Go to Create a Directed Broadcast Search Group on page 52 Multicast Goto Create a Multicast Search Group on page 53 IP Address Go to Create an IP Address Search Group on page 54 Note You can enter more than one search or search type within a search group 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 50 Getting Started Search Group Window and Printer Discovery Create a Local Broadcast Search Group Local broadcasts send a discovery request to the local broadcast address of 255 255 255 255 This request finds printers in the same local network as the requesting computer To perform a local broadcast search group 1 In the Search Group window right click Searches 2 Select New The New Search Group dialog box opens New Search Group Search Group Name Search Type Local Broadcast Multicast Hops C Subnet xxx xxx xxx IP Address xxx xxx xxx xxx xxx Directed Broadcast xxx xxx xxx 255 Value 255 255 255 255 Delete Cancel 3 In the Search Group Name text box type in the search name 4 Enable the Local Broadcast option button 5 The Value field is automatically populated Click Add The Value field is add
50. ata 4 To save your data click Save Table 5 To open an existing dat file click Open Existing Revise data or add new data 6 To save your data click Save Table 7 To add an entry click Add Entry 8 To delete an entry click Delete Entry 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 114 Tools Font Wizard 13743L 003 Rev A 9 To find a character in the Find Char area click Unicode or User Encoded or type the character code This code appears in the text box 10 To change the display font click Change Display Font 11 12 13 14 15 16 17 The Change Display Font dialog box opens Font Font style Arial Regular Cancel Arial Black O Arial Narrow O Arial Rounded MT Bok Tp AvantGarde Bk BT IP AvantGarde MdBT Y Effects Sample Strikeout wm Underline AaBbYyZz Color Y Seript Westem X In the various lists change the font font style and size All changes appear in the Sample pane To strike out or underline text go to the Effects area Click Strikeout or Underline option To change the color go to the Color list Select the new color In the Script list select a language character set When you complete all changes click OK or Cancel to abort change and return to the previous screen ZebraNet Bridge Enterprise User Guide 6 5 08 Tools 115 Font Wizard View Font The View Font tab displays a font Th
51. ay this data You can t see the printer s system settings but you can still manage the print server settings and download firmware files and fonts to all your 2844 Z and 3844 Z printers When I download firmware to my PAX3 print engine the firmware download seems to complete Yet when I refresh the print engine the firmware version shows the original firmware Why Before downloading firmware put the PAX3 print engine in firmware download mode Simultaneously hold in the control panel s right and left arrows and then turn on the print engine The print engine enters firmware download mode Use ZebraNet Bridge to download firmware I can t see my tabletop printer s print server in the printer tree I can t see my mobile printer in the groups tree I can t find LPT1 in the Add Printer Wizard To see these devices in ZebraNet Bridge enable SNMP across the network path Contact your network administrator You may have a driver installed on your PC s LPT1 port ZebraNet Bridge Enterprise cannot connect to the port and talk to the printer The application will not display the unavailable port When using ZebraNet Bridge my printer acts strangely ZebraNet Bridge uses Zebra control characters the carat tilde and comma If you change these default control characters in your printer ZebraNet Bridge will cause your printer to act strangely To correct this problem reset your printer s control characters
52. bjects action replaces all objects on the target printer You are copying the objects from the source printer If you do not want to remove files from the printer use the Download feature To copy objects from one printer to another 1 2 From the Group Management window right click on the source printer Select Copy Right click on the target printer Select Paste Objects The Task List dialog box shows the task progress Copy Alerts This option copies alerts from one printer to another Important Printer alerts will only copy alerts to printers that have the same firmware To copy the Alerts 1 2 6 5 08 From the Group Management window right click on the source printer On the submenu select Copy Select the target printer from which you want to copy settings Right click Select Paste From the Paste menu select Alerts The Task List dialog box shows the task progress ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 80 Printer Management Copy Configurations Copy All This option copies printer settings and print server settings objects and alerts to the target printer printers are identical For example you can copy between two printers of the same model Important Use this option only when configuring new printers or when source and target type with the same firmware To copy an entire printer configuration from one printer to another 1 From th
53. configuration for each department or location Save a Configuration To save a configuration 1 Select File gt Application Configuration gt New The New Configuration dialog box opens New Configuration Enter a name For the new configuration lame Test_Config 2 In the Name field type the name of the new configuration 3 Click Save A blank configuration loads with local search 4 Make the desired changes to the configuration such as creating new searches and groups 5 Select File gt Application Configuration gt Save As The Save Current Configuration dialog box opens and defaults to the current configuration Save Current Configuration Choose the name of the configuration Existing Configurations unNamedConfig Name Test_Config 6 To give the modified configuration a new name enter the new configuration name in the Name box 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 74 Getting Started Multiple User Interface Configurations 7 Click Save Open a Specific Configuration 13743L 003 Rev A When you have multiple configurations that have been saved you can select which configuration you want to load each time you open the application For more information see Program Startup on page 40 To open a specific configuration 1 Select File gt Application Configuration gt Open The Open Configuration dialog box opens Open Configuration Select the
54. configuration label information also appears in the printer s settings Content tab To print a printer configuration label 1 From the Group Management window right click on the source printer 2 Select Action gt Print Printer Config Label 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Printer Alerts Monitoring and Troubleshooting There are several tools available to help you monitor and troubleshoot printers in your enterprise network This chapter tells you how to use these advanced features to manage printers in your network environment Contents Printer and Print Server Alerts 0 00 eee eee nes 88 Configuring Printer Alerts 0 0 00 cece eet 88 View Printer and Print Server Alerts 000 00000 e eee eee eee 89 Clear Alerts Log oia ona Saat Bane he s 90 CHIC nc Cm 91 STATUS TAD MT 91 summary Tab e soie ae a en ine eo 94 UA MS ee ae mgd anes aa nee te anaes 95 Default VIEW Den 95 Before You Begin srera seimai eee n 95 Configure Visual Alerts Tab 0 2 cette eee 95 Monitor Alerts with the Visual Alerts Tab 0 0 naana llle 97 Compare Pt S isi sm wate are dada 102 Communications Window 103 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 88 Printer Alerts Monitoring and Troubleshooting Printer and Print Server Alerts Printer and Print Server Alerts Alerts give you the ability to proactively manage your Zebra printer and print server
55. configuration to load Existing Configurations Test emn unNamedConfig Don t show this dialog again 2 Select the configuration you want to load If you want to load the default configuration enable the check box 3 Click Open The selected configuration loads ZebraNet Bridge Enterprise User Guide 6 5 08 Printer Management This chapter tells you how to use advanced features to manage printers in your network environment Contents Change Settings 6 4 una lem Roh RR UNE RR de HR RR eee 76 Change Printer Settings llle 76 Change Print Server Settings llle 77 Copy Configurati0MS oooooocooocroo n 78 Copy Printer Settings 2l 78 Copy Print Server Settings 000 eee eee eee eee 78 Copy ODO C CEPS 79 Copy Alerts conc needed a nn ee 79 Copy All id aa a a a an aa ad act id 80 Copy Printer Configuration to a Group 2 22 Hnen seen ernennen een 81 Download from Resource Management window 0 002 eee eee eee 82 Firmware RE ae a ania a Rig ena a Da 68 Download Objects to a Printer llli 83 View and Edit Text Objects ooooccoocoococro IIIA 84 Hard Actions iue cakes debe c de c e see d nip dhe RE E ea aa dra 85 Reset the Printer to Factory Defaults 0000 c eee eee eee 85 Reset the Print Server to Factory Defaults 0 0 c ee eee eee ee 85 Reset the Printer to Save Settings llle 85 Reset th
56. critical printers on your network Printer profiles are a copy of a printer stored on your PC Ideally the source printer has an optimal configuration The configuration is a combination of printer settings files formats or graphics that you wish to save You can download this profile to one or many printers simultaneously to expedite an enterprise implementation Or you can save the profile in case of a critical printer failure When replacing a failed printer install the printer on the network and locate the printer through ZebraNet Bridge Then copy the saved printer profile to the new printer Note Printer profiles do not retrieve or save printer objects from Z memory Important There are two font types tte and t tf that are not retrieved from the printer Creating and Downloading Printer Profiles To create a printer profile 1 In the Group Management window right click on a printer 2 Select Create Profile The application opens the Task List dialog box reads the printer information and creates the printer profile 3 Your printer profile might already exist In that case a Profile Warning dialog box opens Profile Warning Profile already exists replace 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 70 Getting Started Profile Management Window 4 If the profile already exists do you want to replace it If Then No The application creates a new profile and appends th
57. ct Tools gt Graphics Conversion Wizard The Graphics Conversion Wizard dialog box opens Graphics Conversion Wizard This wizard converts graphic files to ZPL format Select Input File ee ee 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 120 Tools Graphics Conversion Wizard 13743L 003 Rev A 2 Click Browse The Open Graphics to Convert dialog box opens Graphics Conversion Wizard This wizard converts graphic files to ZPL format Select Input File Open Graphic to Convert Look in lt Local Disk C Ge Baan SpeLL Documentation Documents and Settings ext Desktop Dire E lib Program Files RECYCLER System Volume Information 3 Qwinpows C3 wuTemp Enterprise Icon tif My Documents My Computer My Network Places File name Files of type 3 Browse to the graphics file that you wish to convert 4 Click Open z fal Supported Graphic Files y Note ZebraNet Bridge attempts to convert any size graphic However you will have better results with graphics smaller than 1024 x 768 pixels The Graphics Display dialog box opens Graphics Conversion Wizard This wizard converts graphic files to ZPL format Select Input File C Enterprise Icon tif Next gt ZebraNet Bridge Enterprise User Guide Finish Cancel 6 5 08 Tools 121 Graphics Conversion Wizard 5 Click Next The Graphics Rotation dialog b
58. don Road High Wycombe Buckinghamshire HP13 6EQ UK T 44 0 1494 472872 F 44 0 1494 450103 Asia Pacific Regional Headquarters Zebra Technologies Asia Pacific LLC 120 Robinson Road 06 01 Parakou Building Singapore 068913 T 65 6858 0722 F 65 6885 0838 Technical Support T 1 877 ASK ZEBRA 275 9327 F 1 847 913 2578 Hardware tsl Ozebra com Software ts3 zebra com Kiosk printers only swecoinsupport zebra com T 1 866 322 5202 and India Technical Support T 44 0 1494 768298 F 44 0 1494 768210 Germany Tsgermany zebra com France Tsfrance zebra com Spain Portugal Tsspain zebra com All other areas Tseurope Ozebra com Technical Support T 65 6858 0722 F 65 6885 0838 E China tschina zebra com All other areas tsasiapacific zebra com ZebraNet Bridge Enterprise User Guide Customer Service Dept For printers parts media and ribbon please call your distributor or contact us T 1 877 ASK ZEBRA 275 9327 E clientcare Ozebra com Internal Sales Dept For printers parts media and ribbon please call your distributor or contact us T 44 0 1494 768316 F 44 0 1494 768244 E cseurope zebra com Customer Service For printers parts media and ribbon please call your distributor or contact us T 65 6858 0722 F 65 6885 0836 13743L 003 Rev A 12 About This Document Related Documents Related Documents
59. e Group Management window right click on the source printer 2 Select Copy 3 Right click on the target printer 4 Select Paste gt All Settings Objects and Alerts The Task List dialog box shows the task progress 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Copy Printer Configuration to a Group 6 5 08 Printer Management 81 Copy Configurations This option allows you to copy a configuration from one printer to a group of printers in the Group Management Window For more information see Copy Printer Wizard on page 134 1 In the Group Management window right click a printer 2 Select Copy 3 Right click a group 4 Select Paste gt Clone printer to group The Copy Printer Wizard dialog box opens with the source and target printers populated Copy Printer Wizard This wizard copies settings objects and alerts from a source printer to target printers Please select the items for each target printer that you wish to copy from the source printer Selected Source Printer 10 3 4 219 110XilIIPlus 200dpi 2SP1042B Target Printer s IP Address Model Firmware Settings Objects Alerts 10 3 4 79 Z4MPlus 200dpi V60 15 02P29 10 3 4 118 110XilIIPlus 200dpi H60 13 0 22 5 Select the desired settings 6 Click Finish ZebraNet Bridge Enterprise User Guide Printserver lv lv Select All Clear All Inm co 13743L 003 Rev A 82 Printer Management Download from Resource Man
60. e Print Server to Save Settings 0 0 0 cece eee eee 86 Print a Configuration Label oooococoocoococo I 86 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A id Printer Management Change Settings Change Settings This section shows you how to change settings and how to copy settings between devices When a setting is changed in the application it is marked with a gt next to the setting in the printer tree Settings must be saved to take effect on the printer Changes from ZebraNet Bridge override changes from the control panel To view your changes after a save refresh the printer These are the settings you can change Printer Print server Alerts Change Printer Settings Important Before you begin changing settings print out a printer configuration label For details see Print a Configuration Label on page 86 To change the settings of a printer 1 13743L 003 Rev A From the Group Management window expand the printer that you want to change This will retrieve the printer settings Expand the subfolder that contains settings that you want to change In the Value column select the field that you want to change Double click on the field Some settings have a list to choose from other settings have a value to change Change the settings To save the settings select the printer Right click and select Save A warning confirms that you want to save
61. e profile name with X Yes The application overwrites the printer profile with a new profile Cancel Cancels the action The Profile Management window names the printer profile as follows Group Management Display Name Profile Management Display Name 10 3 10 100 Based on 10 3 10 100 Warehouse 1 Based on 10 3 10 100 whose IP address is 10 3 10 100 Exporting and Importing Printer Profiles You can export and save printer profiles to your computer hard drive and import them into ZebraNet Bridge You can save your printer s configuration to a file which can then be used in another instance of ZebraNet Bridge on your network These profiles are also a diagnostic tool and could be helpful if you need to contact Technical Support Note Printer profiles have a zpp extension To export a printer profile from ZebraNet Bridge 1 In the Profile Management window right click on a printer profile 2 Select Export Printer Profile The Export Printer Profile dialog box opens Export Printer Profile Save in C3 ZebraNet Bridge y e e E3 Documentation ar Dex Recent Die ib profiles resources Desktop My Documents My Computer a My Network File name Based on 10 3 4 118 zpp Places Save as type ZPP Files zpp y Cancel A 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Getting Started 71 Profile Management Window 3 Enter the file name for the print
62. ected or click Add All gt gt To remove printers from the Selected Printers area select printers in the Selected Printers area Click Remove Selected or click Remove All The Destination for Linking File area of the dialog box allows you to store the linked file on your PC This step is not a requirement but allows you to save the font file for future use To navigate to the desired location in the Destination for Linking File area of the dialog box click Browse The default location is the Resources Fonts directory in the ZebraNet Bridge Resource Management window To complete the linked font task click Generate ZPL and send to selected printer s ZebraNet Bridge Enterprise User Guide 6 5 08 Tools 113 Font Wizard DAT Editor Tab Only experienced users should use the DAT Editor tab This tab allows you to create or change a dat file to map other fonts into printer readable standards To edit a DAT file 1 From the menu bar select Tools gt Font Wizard 2 Select the DAT Editor tab The DAT Editor tab opens Font Wizard DAT Editing Tool Import Convert Font Link Font DAT Editor View Font Launch Character Editor New DAT File User Encoded Open Existing Save Table Add Entry Delete Entry Find Char Unicode User Encoded Z en Display Font Tahoma Change Display Font 3 To open a new dat file click New DAT File Enter your d
63. ed from the group 3 To delete a group of printers right click on the group 4 Select Delete The group that you select is deleted from the list 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Getting Started 67 Resource Management Window Resource Management Window The default location for the folders in the Resource Management window is c program files ZebraLink ZebraNet Bridge Resources You can change the location in the Resource Management window To change the location of the Resources window 1 From the menu bar select Preferences gt Map Resource Directory 2 Select the system folder to use for Resources or make a new folder 3 When you are finished click OK A Note If you already have a directory that contains Zebra printer files you might want to set L that folder as your Resource Management window directory Types of Objects The Resource Management window includes default folders to help you manage files for your Zebra printers Include only ZPL supported or mobile printer files in these folders Files Fonts Graphics Firmware Scripts Note Mobile and tabletop printers cannot share Object files 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 68 Getting Started Resource Management Window Add Files You can add files to a printer or printer group located in the Group Management window If you receive a new file such as a firmware file y
64. ed to Search type 6 Click OK The Task List dialog box shows the task progress 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Getting Started 51 Search Group Window and Printer Discovery Create a Subnet Search Group The subnet search sends a discovery request to each address in the specified subnet This feature is useful for networks that prevent broadcast packets from passing across routers The Subnet search requires you to type in the first three subnet octets Example A request to 192 168 2 sends a request to 192 168 2 1 through 192 168 2 254 To perform a subnet search group 1 In the Search Group window right click Searches 2 Select New Search The New Search Group dialog box opens New Search Group Search Group Name Search Type Local Broadcast Multicast Hops Subnet xxx xxx xxx IP Address xxx xxx xxx xxx xxx Directed Broadcast xxx xxx xxx 255 Value Da 3 In the Search Group Name text box type the search name 4 Enable the Subnet option button 5 In the Value field type the first three subnet octets followed by an 6 Click Add 7 Click OK The Task List dialog box shows the task progress 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 52 Getting Started Search Group Window and Printer Discovery Create a Directed Broadcast Search Group 13743L 003 Rev A Directed broadcasts send a discovery request to
65. enance tab is for use with printers that offer ZPL based odometers Working with Card Printers Select card printers may be managed with ZebraNet Bridge Enterprise however there are several inherent differences in how card printers work with the application These differences are outlined below Group Management Window Management of card printers in the Group Management window is accomplished similarly to management of stationary printers However card printer settings may not be viewed and changed in the Group Management Window Print server settings and alerts are available Profile Management Profiles may be created for Zebra card printers however only the print server settings will be included in the printers profile Events Tab Print server alerts may be received and displayed in the events tab Card printers do not support printer alerts Status Tab Quick status and Port status panes will display status similar to stationary printers The Detailed Status pane upon refresh will display limited card printer status information 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 38 Getting Started Overview Visual Alerts Zebra card printers may be included in visual alerts however only print server alerts are available and displayed Maintenance Tab The Maintenance tab is for use with printers that offer ZPL based odometers 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Getti
66. er The default destination is E memory which is the available flash memory location 6 Change the default destination if desired 7 Enter a name for the font The Select Target Printer s area of the Font Wizard dialog box selects printers to receive fonts This step is not a requirement but allows you to convert a font and download it simultaneously 8 Select printers in the Available Printers area 9 To move printers into the Selected Printers area click Add Selected gt or click Add All gt gt 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 110 Tools Font Wizard 10 To remove printers from the Selected Printers area select printers in the Selected Printers area 11 Click lt Remove Selected or click lt lt Remove All 12 In the Destination for Imported font area click Browse to navigate to the desired location The default location is the Resources Fonts directory in the ZebraNet Bridge Resource Management window 13 To complete the font import click Generate ZPL and send to selected printer s 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Link Font Tab The Link Font tab allows you to link multiple fonts e generate a simple zp1 file send it to printer s Tools 111 Font Wizard For example if you have customized characters previously stored as a tte or ttf file enter a base font name and up to five linked font names Note The Link Font tab
67. er or printers 1 6 5 08 From the Resource Management window select files that you want to download to the printer Right click the files Select Copy From the Group Management window right click the printer you want to download files to Select Paste Send copied files to printer s A confirmation dialog box opens and prompts to download or not Do you want to download the object to the target printers Then No Click No Yes 1 Click Yes 2 When the download is complete click Exit ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 84 Printer Management Download from Resource Management window View and Edit Text Objects You can view and edit text files that store in your printer s memory Edited files save to the Resource directory in the Resource Management window To view and edit printer text files 1 From the Group Management window expand a printer and navigate to Memory Devices 2 Select a memory location and expand its tree 3 Select the printer memory location for the file 4 In the Contents window double click the file name you want to view or edit The file from the printer opens in your default text editor The file also saves to the root directory of the Resource Management window 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Printer Management 85 Hard Actions Hard Actions This section provides you with steps for performing
68. er profile and browse to your desired location The default location is the ZebraNet Bridge root directory Click Save To import a printer profile into ZebraNet Bridge 1 In the Profile Management window right click on the Profiles folder 2 Select Import Printer Profile The Import Printer Profile dialog box opens Import Printer Profile Look in ZebraNet Bridge amp e EE Documentation e Dex Recent Dire lib 3 profiles resources Desktop My Documents My Computer My Network File name z Places Files of type Zop Files zpp y 3 Browse to the location of your printer profile 4 Select the file 5 Click Open A printer profile for the printer might already exist in the Profile Management window In that case the Profile Warning dialog box opens Profile Warning Profile already exists replace 6 If the profile already exists do you want to replace it If Then No The application creates a new profile and appends the profile name with X Yes The application overwrites the existing printer profile with a new profile Cancel Cancel the action 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 72 Getting Started Task List Dialog Box Task List Dialog Box The Task List dialog box identifies tasks and provides a progress bar for each task Through the Task List you may control or cancel any task A task is a request from the app
69. ese fonts must reside on your operating system and printer To view a font 1 From the menu bar select Tools gt Font Wizard Then select the View Font tab The View Font tab opens Font Wizard Font Viewing Tool Find Char A 4 Font Tahoma Change Display Font r a L J g 40 92 atom timm 2 In the Find Char text box type the character that you want to find 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 116 Tools Font Wizard 13743L 003 Rev A 3 To change the display font click Change Display Font The Change Display Font dialog box opens Font Font style Arial Regular O Agency FB A q Arial Black O Arial Narrow O Arial Rounded MT Bok Tp AvantGarde Bk BT T AvantGarde Md BT Effects y Sample Strikeout ewm Underline AaBbYyZz Color Y Script Western v 4 Change the font font style and size in the applicable lists The Sample pane displays all changes 5 To strikeout or underline text go to the Effects area 6 Click the Strikeout or Underline option 7 To change the color go to the Color list 8 Select a new color 10 In the Script list select a language character set When you complete your changes click OK to accept changes or Cancel to abort changes and return to the previous screen ZebraNet Bridge Enterprise User Guide 6 5 08 Tools 117 Font Wizard Launch Character Ed
70. ess Select Printserver Type ZebraNet Wired and Wireless Mobile 802 11b Port Number 9100 SNMP Settings 5 What type of printer do you wish to add If You are adding a stationary printer Then 1 Enter the IP address of the printer that you wish to add 2 FromSelect PrintServer Type select the ZebraNet Wired and Wireless option box 3 Enter the port number for the printer Note The default port for Zebra tabletop and desktop printers is port 9100 You are adding a mobile printer 6 Click Finish 1 Enter the IP address of the printer that you wish to add 2 FromSelect PrintServer Type select the Mobile 802 11b option box 3 Enter the port number for the printer Note The default port for Zebra mobile printers is port 6101 The printer is automatically added to the selected group in the Group Management window The next heartbeat interval updates the printer status icon You may expand the printer using the icon beside the printer IP Address Note For local printers the heartbeat interval does not update the printer status icon To add a local printer 1 In the Group Management window right click on a group 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 59 60 Getting Started Group Management Window 2 Select New gt Printer The Add Printer Wizard dialog box opens Add Printer Wizard This wizard assists in manual addition
71. ext The Add Printer Wizard dialog box opens Add Printer Wizard This wizard assists in manual addition of printers Enter Network Information IP Address 0 3 5 66 Select Printserver Type ZebraNet Wired and Wireless Mobile 802 11b Port Number 9100 SNMP Settings lt Back N Cancel 7 Change the port number 8 Click Finish To create a printer note 1 In the Group Management window right click on a printer 2 Select Preferences 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Getting Started 65 Group Management Window 3 Click the Notes tab The Printer Preferences dialog box opens Printer Preferences Notes Advanced 10 25 05 Replaced media 10 26 05 Firmware upgrade version V60 13 0 9 4 Type notes in the text area 5 When you are finished click OK y Note The text in the Notes section saves with the application The application does not send this information to the printer 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 66 Getting Started Group Management Window Delete Printers Groups From the Group Management window you can delete printers or groups of printers Important Use this feature carefully You immediately delete printers and groups from the Group Management window To delete a printer 1 From the Group Management window right click on a printer 2 Select Delete The printer that you select is delet
72. fromthe 1 Findthe file you want to send to the printer left pane 2 Drag it into the send pane and release it It sends the given file to the selected printer In the Receive pane you might see the activity of the given file When you close the Communications Window the connection to the printer is also closed y Note After a period of time without activity the printer will close the active connection To re establish the connection close the Communications Window and re open it 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Tools This chapter describes the ease of use tools and wizards in ZebraNet Bridge Contents Font Wizard css tape ae t 107 Import Convert Fonts Tab 0 cect teas 107 Link Font Tab aus atacara 111 DAT Editor Tab REDE 113 EmBEMIT EI cc 115 Launch Character Editor llli 117 Graphics Conversion Wizard lille 119 Network Setup WiZard oooococcoccoo rennen rennen rennen 125 o 20a ee 128 lI D 130 Bl etoothi aes oe ore Re eee e b dre dde a a Rag nd Da E a 133 Copy Printer Wizard 22 0 ee eee eee eee 134 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 106 Tools ZebraNet Bridge tools and wizards aid in deploying and managing your printers These tools are in the Tools menu as follows a Font Wizard EJ Graphics Conversion Wizard up Network Setup Wizard de Copy Printer W
73. ge Enterprise InstallShield Wizard Destination Folder Click Next to install to this folder or click Change to install to a different Folder a Install ZebraNet Bridge Enterprise to C Program Files ZebraLink ZebraNet Bridge InstallShield 7 Do you want to change the destination location where ZebraNet Bridge resides If Then No Click Next and continue with step 8 Yes 1 Click Change 2 Navigate to the location you want 3 Select OK 4 Verify the location 5 Click NEXT The Destination Confirmation dialog box opens ie ZebraNet Bridge Enterprise InstallShield Wizard Ready to Install the Program The wizard is ready to begin installation Tf you want to review or change any of your installation settings click Back Click Cancel to exit the wizard Current Settings Setup Type Typical Destination Folder C Program Files ZebraLink ZebraNet Bridge User Information Name IS Department Company Zebra Technologies Corp InstallShield 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 6 5 08 Install 31 Installation 8 Is all the information in the Destination Confirmation dialog box correct If Then No 1 From the dialog box click Back and make the necessary changes Click Install 3 Continue to step 9 Yes 1 Click Install 2 Continue to step 9 ie ZebraNet Bridge Enterprise InstallShield Wizard InstallShield W
74. gt File Edit View Printer Tools Preferences Help oocescusaAs3 Search Groups Q Local Search Q Hello Group Management di 10 3 4 79 ZBR4952228 t 10 3 4 118 peter xml t Resource Management resources firmware E 7 Fonts graphics m m scripts E beth dat E heth zse Profile Management ff Based on 10 3 4 140 8S Based on 10 3 4 219 amp B y 9 amp MO Contents Events Summary Visual Alerts r Quick Status Product Number Product Name Datecode Fiw Version HIW Address Serial Number Using Net Protocol IP Address Subnet Mask Default Gateway System Name Port Status Port Name Refresh Last Refresh 4 11 06 10 43 PM 46686 ZebraNet PrintServer 14024 7 00 0040686b57c2 7034818 TRUE 10 3 5 39 255 255 255 0 10 3 5 1 Oracle WMS Printer Error Port Status Refresh Printer Port Remote IP Port st Detailed Status Refresh Parameter value System Ready Refresh button Detailed Status panel Important To minimize network traffic the Detailed Status panel does not update automatically When printer port 9100 has an active connection you cannot update Detailed Status ZebraNet Bridge Enterprise User Guide 6 5 08 6 5 08 Printer Alerts Monitoring and Troubleshooting 93 Status Tab 3 What type of status do you wish to view If you want to view Print Server
75. h Mobile Printer Support x x Supports mobile printers with 802 11b g View Device Web Page x x Views printers internal web page view and change settings Network Setup Wizard x x Sets up wireless stationary and mobile printers Printer Communication x x Sends commands to printer and window view printer response Compare Printers x x Side by side comparison of printer and print server settings and memory Change Settings x x Changes printer settings remotely Configure Alerts x x Configures printer alerts Alert Logging via SNMP x x Allows you to use SNMP to capture alerts Alert Logging via TCP IP x x Allows you to use TCP IP to capture alerts Alert Filtering Device Group x x Allows you to view alerts by printer group of printers or groups of groups ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 22 Introduction Feature Matrix 13743L 003 Rev A Table 1 Feature Matrix Continued Free Licensed Feature Edition Edition Description Alert Filtering Severity x x Allows you to view and sort events by printer name printer IP address time event type event severity Set Alert Severity Levels x x Allows you to sign alert severity File Editing x x Retrieve and change files that reside on printers Firmware Download 1 1 x x Downloads firmware to one printer Firmware Download x Downloads firmware files from 1 Group or Many the
76. he while life of the printer Last Refreshed Last time the current odometer was refreshed v Printer Centimeters Inches Non Resettable Cm Non Resettabl Last Refreshed DX fi 10 3 4 79 ZBR2956203 1206067 474830 1206067 474830 5 21 08 1 08 41 PM amp fal 10 3 5 92 ZBR2361599 344763 135734 346269 136326 5 21 08 1 42 07 PM fl 10 3 5 74 ZBR3055112 51621 20323 51621 20323 5 21 08 10 32 22 AM fa 10 3 4 98 ZBR 2739496 o o 0 o 5 21 08 10 32 24 AM To view a group in the Group Management window select the group you to view and click on the Maintenance tab 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 102 Printer Alerts Monitoring and Troubleshooting Compare Printers Compare Printers The compare printers tool allows you to see the differences between two printers To compare printers 1 In the Group Management window right click the first printer you want to compare 2 Choose Select Left Side to Compare 3 Right click the second printer for the compare 4 Select Compare to ip address The Compare Printers dialog box opens Compare Printers Compare Printers In this dialog you can compare two printer s configurations E do Printer Setting 103421 1034118 Mg Printserver Name ZBR2283514 peter_xml el E Description Zebra 110XiIII Plus Print Mode Media Darkness 12 1 16 0 B Serial Port Tear off Position 0 0 Media Feed Media Tracking NONCONT WEB NONCONT WEB Media Type THERMAL
77. hould Use This Document Who Should Use This Document This User Guide is intended for IS personnel and people who administer Zebra printers How This Document Is Organized 13743L 003 Rev A The User Guide is set up as follows Section Introduction on page 13 Description This chapter provides a high level overview of ZebraNet Bridge Enterprise Install on page 27 This chapter identifies the system requirements and walks you through the CD installation Getting Started on page 33 This chapter provides instructions on working with frequently used ZebraNet Bridge features Instructions follow typical sequence of events when first using the application Printer Management on page 75 This chapter tells you how to use advanced features to manage printers in your network environment Printer Alerts Monitoring and Troubleshooting on page 87 Tools on page 105 There are several tools available to help you monitor and troubleshoot printers in your enterprise network This chapter tells you how to use these advanced features to manage printers in your network environment This chapter describes the ease of use tools and wizards in ZebraNet Bridge Menu and Toolbars on page 137 Frequently Asked Questions on page 143 This chapter describes ZebraNet Bridge menus and toolbar This appendix provides you with frequently asked questions about ZebraNet Bridge Drag and Drop Defaults on page
78. iguration you want to select the configuration at startup System Heartbeat Then At the program startup area enable Load last used configuration check box At the program startup area uncheck the Load last used configuration check box The System Heartbeat controls how often the printers status icon and quick status update The default interval is five minutes To assign a system heartbeat interval 1 From the menu bar select Preferences System Settings The Main Settings tab opens 2 Decide the time in minutes that you want ZebraNet Bridge to wait between heartbeat pulses in the System Heartbeat Interval area type in the time Note Setting the System Heartbeat interval to O disables these functions The system heartbeat Automatic update of status icons Quick status functions 3 When you are finished click OK ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 42 Getting Started Set System Preferences Printer Options Tab The System Settings dialog box shows the Printer Options tab System Settings Use this dialog to edit your system settings Main Settings Printer Options Discovery Options View Filter Events Alert Options Language Maintenance Printer Display Options OP Address Host Name IP Address Host Name O Host Name IP Address Printer Resolving S Resolve by IP Address O Resolve by Host Name Firmware Download Options
79. ion Configuration gt C New Search 128 Show Task List F3 Exit Alt F4 For more details see Menu and Toolbars on page 137 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 18 Introduction Supported Languages Supported Languages ZebraNet Bridge Enterprise application and help system language preferences default to the local system language These are the languages supported in ZebraNet Bridge Enterprise English German Italian French Spanish Japanese Korean Portuguese Brazil Chinese China Chinese Taiwan 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Introduction 19 Activate Product Activate Product To access full ZebraNet Bridge features enter the product serial number into the ZebraNet Bridge application The serial number is on the back of and inside the ZebraNet Bridge storage sleeve To enter the product serial number 1 From the menu select Help gt Activate Product The Activate Product dialog box opens Activate Product Please enter the product serial number In the form XXXXXX XXXXXX XXXXXX XXXXXX XXXXXX Serial Number 2 In the Serial Number text box enter your product serial number 3 Click OK Full ZebraNet Bridge features become available You do not need to restart the application 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 20 Introduction Register Product Register Prod
80. itor Only experienced users should use the Launch Character Editor tab This tab allows you to launch the Microsoft advanced character editor To launch the character editor 1 From the menu bar select Tools gt Graphics Conversion Wizard The Launch Character Editor dialog box opens Font Wizard Windows Private Character Editing Launcher Import Convert Font Link Font DAT Editor view Font Launch Character Editor Launch 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 118 Tools Font Wizard 2 To open the Microsoft Advanced Character Editor click Launch The Advanced Character Editor dialog box opens EN Private Character Editor File Edit View Tools Window Help Character Set v Code Font All _ File EUDC Select Code SoneomO rs Wal CB Beh Gs a ade el AE G eh ESF E000 E010 E020 E030 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Tools 119 Graphics Conversion Wizard Graphics Conversion Wizard The Graphics Conversion Wizard allows you to convert common graphics formats into a format the printer can use store and download Formats that may be converted include e Bitmap Graphic bmp Joint Photographics Expert Group jpg e Portable Network Graphic png Tagged Image File Format t if To convert a graphics file 1 From the menu bar sele
81. izard Clear Alert Log 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Tools 107 Font Wizard Font Wizard Font files must be converted to a supported format in order to use them with your Zebra printer ZebraNet Bridge can convert store and download these font files Import Convert Fonts Tab The Import Convert Font tab allows you to download a font file convert the file to one of three filetypes e send the zp1 file to selected printers save the file anywhere on your computer The filetypes available are dependent on the current firmware version on your target printer To determine firmware requirements see the table below File Extension Firmware Version Requirements ttf Default X 13 firmware or higher tteand ttf X 14 firmware or higher fnt all ZPL firmware versions 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 108 Tools Font Wizard 13743L 003 Rev A To convert and download a TTF font 1 From the menu bar select Tools gt Font Wizard The Font Wizard dialog box opens Font Wizard Select a source file Import Convert Font Link Font DAT Editor view Font Launch Character Editor Source Font to Import a OOUso A5 S E EEII m eAODgao JI Browse Type of Conversion rrr Direct Binary requires X 13 or greater Firmware y Printer Destination Information Device Name E m Select Target
82. izard Completed The InstallShield Wizard has successfully installed ZebraNet Bridge Enterprise Click Finish to exit the wizard lt Bad 9 Click Finish ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 32 Install Installation Notes 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Getting Started This chapter provides instructions on working with frequently used ZebraNet Bridge features Instructions follow typical sequence of events when first using the application Contents OVEIVIOW CERERI TT 35 Search Group Window and Printer Discovery 0 0 eee eee eee 35 Group Management Wind0W ooocooccccocco ese 35 Resource Management Window 020 cece eens 35 Profile Management Window 0 200 seen nennen eh 35 Task List Dialog Box 0 2 tees 36 Multiple User Interface Configurations l l 36 Working with Mobile Printers llle ernennen een nen 36 Working with Card Printers lsllleleelee BRI 37 Set System Preferences 00000 e cee ees 39 Main Settings Tab 0 0 2 III 39 Printer Options Tab 2 i ete 42 Search Group Window and Printer Discovery 0 00 c eee eee eee 49 Default VieW RC 49 Before You Begin 1 6 ete 49 Create a Local Broadcast Search Group 0 0 0 cee eee 50 Create a Subnet Search Group 51 Create a Directed Broadcast Search Group 0 eee eee 52
83. labels by 12 to obtain the total inches 950 x 12 5700 With the total number of labels in inches for this roll of media open ZebraNet Bridge and select the Maintenance tab Right click on the printer select Reset Odometer The Centimeters and Inches columns will reset to 0 Go to the menu bar in ZebraNet Bridge and select Preferences gt System Settings and then select the Maintenance tab In the Maintenance tab confirm that the Threshold unit is set to inches In the Caution Threshold text box type 5000 In the Warning Threshold text box type 5500 After the above settings are made select Refresh Counters After the printers odometer reaches 5000 the Caution icon will appear to the left of the printer Once the printers odometer reaches 5500 the Warning icon will appear Warning icon 13 amp 4 amp Caution icon ZebraNet Bridge Enterprise User Guide 6 5 08 Getting Started 49 Search Group Window and Printer Discovery Search Group Window and Printer Discovery Discovery allows you to search a variety of ways including local broadcast subnet directed broadcast multicast IP address Default View The Search Group window includes a default local search The local search group is populated with printers found in a local subnet broadcast when the application is opened Before You Begin Before you begin you need to decide how you plan to search Important Search group n
84. lected gt lt Remove Selected lt lt Remove All lt Back Cancel 4 From the available printers on the left select the desired target printer 5 To select multiple printers hold down the Shift key and click the printers 6 To move printers into the Selected Printers area click Add Selected gt or click Add All gt gt 7 To remove printers from the Selected Printers area select printers in the Selected Printers Area 8 Click lt Remove Selected or click lt lt Remove All 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 136 Tools Copy Printer Wizard 9 To continue click Next The Settings Objects and Alerts Selection dialog box opens The application polls selected source and target printers for the model and firmware version Depending on the number of target printers this step may take several minutes Copy Printer Wizard This wizard copies settings objects and alerts from a source printer to target printers Y Please select the items for each target printer that you wish to copy from the source printer bh i Zebra Selected Source Printer 10 3 5 65 110XillIPlus 200dpi Y60 14 32A Target Printer s IP Address Firmware Settings Objects Alerts Printserver E E Unknowr Unknown E Unknown Unknown ju r Vv v 10 3 5 55 110XilIIPlus 200dpi H60 13 0 1 lt I xl 10 3 5 56 140XilIIPlus 200dpi H60 13 0 12 10 3 5 157 ZTC S4M 200dpi ZPL 50 14 4ZP6
85. lication to a printer or group of printers Note If you request a task for a group of printers the tasks appear separately in the Task gt de List for each printer To cancel a task 1 In the Task List dialog box locate the specific task 2 To the right of the associated progress bar click Cancel To remove a task from the Task List dialog box 1 In the Task List dialog box locate the specific task 2 To the right of the associated progress bar click Clear To clear all tasks from the Task List dialog box In the Task List dialog box click Cleanup To open the Task List dialog box In the Task List dialog box select Auto open when a task is added To manually launch the Task List window In ZebraNet Bridge Enterprise window toolbar click the Task Manager icon Task List Downloading SOF to 10 3 5 116 X Cancel subnet 4 Search Search Complete v Auto open when a task is added Clean up 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Getting Started 73 Multiple User Interface Configurations Multiple User Interface Configurations This feature is available only in the ZebraNet Bridge Enterprise licensed version ZebraNet Bridge Enterprise supports multiple user interface configurations This is useful for managing large groups of printers in various configurations For example you may want a different application
86. mmary i C Searches Groups gt Hello World gt 10 3 4 219 ZBR2283514 E Q Local Search Q Hello QQ test EQ Go M Group Management AU Groups E fi Hello_World Ed 10 3 4 79 Ovi m fla 10 3 4 118 peter xml fla 10 3 4 219 ZBR2283514 dai 10 3 5 39 Oracle WMS B e Local dai 10 3 5 52 ZBR2414407 te fla 10 3 5 65 ZBR5088903 dal 10 3 5 49 ZBR2123401 EE Test B e test fa 10 3 5 36 ZBR12908662 E dai 10 3 5 49 ZBR2123401 d 10 3 5 52 ZBR2414407 60 2 CC wena MCN Resource Be C3 files mPa firmware Profile Management fA Based on 10 3 4 140 fh Based on 10 3 4 219 1 Flashing Printer 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Printer Alerts Monitoring and Troubleshooting 99 Visual Alerts 3 Double click the flashing printer The Alert Notification dialog opens next to the printer Information is displayed the dialog box for all received alert s Contents Events Status Summary D Groups gt Test gt test gt 10 3 5 157 ZBR2332069 Clear All Alerts E jte Wed May 17 15 24 48 GMT 2006 General Printer Error Clear Alert s 1 Alert Notification dialog box e To clear the alert and stop the flashing printer and sub group click Clear Alert s e To clear printer alerts for all printers in the upper right hand corner of the Visual Alerts tab
87. n that emphasizes or supplements important points of the main text Example Provides an example often a scenario to better clarify a section of text ZebraNet Bridge Enterprise lt unNamedConfig gt DER 1 File Edit View Printer Tools Preferences Help 2 OOLk OT ARR n magala Search Groups A Events Status Summary Visual Alerts E Q Searches Name Value Q Local Search Q Hello Group Management el gt SEE dai 10 3 4 79 ZBR4952228 x Mal 10 3 4 118 peter xml l 10 3 4 219 ZBR228351 E ws 10 3 5 39 Oracle WMS y lt gt Resource Management J resources files Firmware fonts graphics scripts E beth dat heth zse Profile Management L Profiles a Based on 10 3 4 140 fh Based on 10 3 4 219 ZebraNet Bridge Enterprise User Guide 6 5 08 Contacts You can contact Zebra Technologies at the following Web Site http www zebra com About This Document Contacts 11 Technical Support via the Internet is available 24 hours per day 365 days per year Go to http www zebra com support The Americas Regional Headquarters Zebra Technologies International LLC 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A T 1 847 793 2600 Toll free 1 800 423 0422 F 1 847 913 8766 Europe Africa Middle East Regional Headquarters Zebra Technologies Europe Limited Zebra House The Valley Centre Gor
88. ng Started 39 Set System Preferences Set System Preferences Using System Settings you can control how ZebraNet Bridge works in your network environment By using the Printer Display and View Filter Events settings you can select what displays within the application Configure these settings from Menu gt Preferences Event notification System heartbeat Printer display options Discovery options View filter events Alert options Maintenance options Main Settings Tab The System Settings dialog box shows the Main Settings tab System Settings Use this dialog to edit your system settings yA Main Settings Printer Options Discovery Options View Filter Events Alert Options Language Maintenance When an event arrives Force application to be active when the event severity is at least Never v At program startup Load last used configuration System Heartbeat Interval Heartbeat interval 1 120 min 0 for OFF E Event Notification If the application is running minimized and captures alerts ZebraNet Bridge visually notifies you Event notification allows you to monitor printers that have a specific event type such as Urgent 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 40 Getting Started Set System Preferences To receive visual notices when printers capture alerts 1 From the menu bar select Preferences gt System Settings The M
89. nt window To sort the items in the Group Management window 1 In the Group Management window click Groups Group Management A 8 amp 1 E erous EE fal 10 3 5 43 fa 10 3 5 44 DEF ent 10 3 5 49 10 3 5 52 10 3 5 157 1 Sort button 2 Click the sort button in the Group management window The groups and printers sort alphabetically and numerically 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Getting Started 63 Group Management Window Printer Preferences You can set up communications preferences for individual printers separately from the application preferences using the Printer Preferences function in ZebraNet Bridge Enterprise You can also add individual notes to each printer such as a firmware upgrade date or other printer information To set individual printer communication preferences 1 In the Group Management window right click on a printer 2 Select Preferences 3 Click the Advanced tab 4 Select Communications Settings The Add Printer Wizard dialog box opens Printer Preferences Notes Advanced Communications Settings Add Printer Wizard This wizard assists in manual addition of printers Select Connection Type Network IP Address Local Port COM LPT USB etc 5 Select Network IP Address 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 64 Getting Started Group Management Window 6 Click N
90. nt window Resource Management window Profile Management window Task List dialog box Multiple User Interface Configurations Working with Mobile printers Working with Card Printers Search Group Window and Printer Discovery The Search Group window allows you to search for printers The Search Group window is the easiest way to find Zebra printers on your network When starting out with ZebraNet Bridge this is the first application window you will use Search groups update dynamically Group members depend on which printers the application finds on the network For more details see Search Group Window and Printer Discovery on page 49 Group Management Window The Group Management window allows you to manage single printers and printer groups To help you manage your Zebra printer network you can dynamically group similar printers Or you can group printers by location To perform printer management tasks use the Group Management window For more details see Group Management Window on page 56 Resource Management Window The Resource Management window is a storehouse for printer firmware label formats graphics and fonts Files in the Resource Management window must be supported ZPL file formats You can copy files from the Resources window and paste them to selected printers You will find the printers in the Group Management window For more details see Group Management Window on page 56 Profile Management Window 6 5
91. ntinue click Next 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 6 5 08 16 Click Save The Select Output dialog box opens Graphics Conyersion Wizard This wizard converts graphic files to ZPL format Select Output File Choose File to Save Graphic As Save in CJ graphics v Recent 3 Desktop My Documents My Computer Tools Graphics Conversion Wizard My Network File name Places Save as type B zpl ZPL Files 17 Browse to the desired save location The default is the Resources graphics directory in the Resource Management window 18 Name the file click Save ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 123 124 Tools Graphics Conversion Wizard 19 Click Next The Conversion Successful dialog box opens Graphics Conversion Wizard This wizard converts graphic files to ZPL format Conversion Successful Check to Convert Another Image Finish Cancel 20 To close the dialog box click Finish To return to the first Graphics Conversion Wizard check Convert Another Image 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Tools 125 Network Setup Wizard Network Setup Wizard Use the Network Setup Wizard for initial setup of your Zebra printer with a ZebraNet Wireless Print Server This setup requires connecting the printer to the local PC Depending on what interface option you have you can use either a seri
92. nts Continuous improvement of products is a policy of Zebra Technologies All specifications and designs are subject to change without notice Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct however errors do occur Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation consequential damages including loss of business profits business interruption or loss of business information arising out of the use of the results of use of or inability to use such product even if Zebra Technologies has been advised of the possibility of such damages Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Part Number 13743L 003 Rev A Contents About This DOGUITIBDE a uaa sn a EA wee Oe E 7 Who Should Use This Document 1 0 0c cc eens 8 How This Document Is Organized 0 0 tees 8 Enterprise Edition cessata ai rr raid aa ee deebeewnhes Senden 9 Document CONVeNtiONS o o oooooooo eee eee nee eens 10 Contacts 2 2 cia bis Sheed Rhea
93. ose Then goto Wired Wired on page 128 Wireless Wireless on page 130 Bluetooth Bluetooth on page 133 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 128 Tools Network Setup Wizard Wired 1 If you selected Wired click Next gt This Network Setup Wizard dialog box opens Network Setup Wizard Select the type of Wired Print Server you are setting up External Print Server OR dh Internal Print Server 2 From this table select your print server and proceed to the noted step If Then you selected External Print Server proceed to step 3 you selected Internal Print Server continue as follows 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Tools 129 Network Setup Wizard If you selected Internal Print Server this Network Setup Wizard dialog box opens Network Setup Wizard Select the type of Print Server you are setting up Standard Print Servers used in these printers XiIII or XiIIIPlus PAX2 PAX3 or PAX4 1055L 24M Z4Mplus or Z6M Z6Mplus 54M LP TLPJH 2824 Z LP TLP 2844 Z or TLP 3844 2 Integrated Print Servers used in these printers ZM400 or ZM600 GX series desktop MZ220 MZ320 RW220 RW420 QL220Plus QL320Plus or QL420Plus P4T mme 3 Select the applicable printer server for your printer click Next This Network Setup Wizard dialog box opens Network Setup Wizard Select how you want
94. ou can add it to the appropriate group in the Resources window To Add a file to the Resources window 1 Copy the file you want added to the Resources window 2 In the Resources Management window decide what folder or subfolder you want to add the new file to 3 Right click on the location 4 Select Paste Example You download a new firmware file from the Web and save it to C drive In Windows Explorer you locate the new firmware file and copy it You open ZebraNet Bridge You paste the file into the firmware folder in the Resources Management window Scripts Scripts have special functions within ZebraNet Bridge Placing files in the scripts directory of the Resource Management window makes the file available from the printer Scripts are useful for repetitive actions or specific functions that are not included within the application Note If scripts do not exist in the Resource Scripts directory the option does not appear in the printer list To Run a Script 1 In the Group Management window right click on a printer 2 Select Actions gt Scripts 3 Select the script file you wish to send to the printer The script is sent to the printer 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Getting Started 69 Profile Management Window Profile Management Window This feature is available only in the ZebraNet Bridge Enterprise version You can create profiles for a golden printer or for
95. ou follow these instructions from the top down for configuration of Visual Alerts To add a background image to a group 1 In the Group Management window select the top level group ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 96 Printer Alerts Monitoring and Troubleshooting Visual Alerts 2 Select the Visual Alerts tab The content of the selected group appears in the upper left hand corner of the Visual Alerts tab in the form of folders for groups and printer icons for printers 3 Note The title bar of the Visual Alerts tab contains the name of the selected group in the Group Management window 3 4 10 11 12 13 14 15 16 Right click in the group map area of the Visual Alerts tab Click on Select Background Image The Open dialog box opens Browse to the location of your background graphic file Select the file Click Open The graphic is displayed in the group map area of the Visual Alerts tab Drag and drop the sub groups or printers to the appropriate place in your graphic In the Group Management window select a second level group or double click on the group s folder in the Visual Alerts tab map area The content of the second level group appears in the upper left hand corner of the Visual Alerts tab It shows folders for groups and printer icons for printers Right click in the group map area of the Visual Alerts tab Select Background Im
96. ow Zebra s mobile printers do not respond to discovery requests Mobile printers will not be included in the results of search groups in the Search window Group Management Window Zebra mobile printers may be added to groups within the Group Management window by using the Add Printer feature Management of mobile printers in the Group Management window is accomplished similarly to management of stationary printers However the available options for mobile printers will vary from those found with stationary Zebra printers For example mobile printers do not have Alerts Status Icons Because mobile printers do not respond to discovery requests status icons for mobile printers will always have a white background Events Tab Because mobile printers do not have alerts the Events tab will not display messages when you select a mobile printer 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Getting Started 37 Overview Status Tab Mobile printers do not have an internal print server The Status tab of a mobile printer does not display Quick Status Request Detailed Status or Port Status by clicking Refresh Summary Tab Because mobile printers do not respond to discovery requests status icons for mobile printers in the Summary tab will always have a white background Visual Alerts Because mobile printers do not have alerts the Visual Alerts tab will not display alerts Maintenance Tab The Maint
97. ox opens Graphics Conversion Wizard This wizard converts graphic files to ZPL format Select Desired Rotation O Degrees 90 Degrees 180 Degrees 7 270 Degrees lt Back Finish Cancel 6 Select the desired rotation in degrees 7 Click Next The Graphics Size dialog box opens Graphics Conversion Wizard This wizard converts graphic files to ZPL format Select Desired Graphic Size Width in Pixels currently 50 50 Reload Original Image Height in Pixels currently 53 53 Apply Resizing IV Preserve Aspect Ratio lt Back Finish Cancel 8 Enter the desired size in pixels See the Preserve Aspect Ratio check box The default for this option is to preserve graphic aspect ratio 9 To view changes click Apply Resizing 10 If you are dissatisfied with the results click Reload Original Image 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 122 Tools Graphics Conversion Wizard 11 To continue click Next The Printer File dialog box opens Graphics Conversion Wizard This wizard converts graphic files to ZPL format Select Desired Printer File Format and Name Memory Device Filename E logofile W Black and White Image lt Back Einish Cancel 12 Enter the desired printer memory location for example E 13 Enter a name for the font 14 Select the desired compression The default is GRF Uncompressed 15 To co
98. printers or a printer group Copy All 1 1 x x Copies alerts settings and objects from one printer to another printer Copy All 1 Group or Many x Copies alerts settings and objects from one printer to many printers or a printer group Create Printer Profile x Allows you to create and save a printer profile for deployment and backup configuration Import Printer Profile x Imports printer profiles from other locations Export Printer Profile x Exports a printer profile to use at another location or for printer troubleshooting Download Printer Profile 1 1 x Copies a printer profile to a single printer Download Printer Profile x Copies a printer profile to many 1 Group or Many printers or a group of printers Visual Alerts x Allows you to setup a graphical representation of your printer network Multiple User Interface x Manages multiple locations Configurations with different application settings Maintenance Tab x Allows you to set and track ZebraNet Bridge Enterprise User Guide various odometers 13743L 003 Rev A 24 Introduction Requirements Requirements Printer These are the supported Zebra printers Printers with X 10 and higher firmware All X 10 and higher ZPL printers including the following available printers e Xilll Plus ZAMplus Z6Mplus 105SL e SAM S600 TLP 2844Z TLP 3844 Z e TLP 2824 Z Card Printers Card printers including e P330i e P430i
99. profile to many printers The printers do not have to be in the same management group Important You may not retrieve or copy tt or tte font files from printers with firmware version V60 Download these files to the printer from the Resources Directory To copy printer settings from one printer to many printers 1 From the menu bar select Tools gt Copy Printer Wizard The Source Printer Selection dialog box opens Copy Printer Wizard This wizard copies settings objects and alerts from a source printer to target printers Please select source printer Selected Source Printer 10 3 4 79 Select Source Printer Available Printers Available Virtual Printers dh 10 3 4 79 Based on 10 3 4 140 ab 10 3 4 118 Based on 10 3 4 219 dab 10 3 4 219 di 10 3 5 39 dh 10 35 52 di 10 3 5 65 dh 10 3 5 49 di 10 3 5 36 dh 10 3 5 55 di 10 3 5 56 dil 10 3 5 157 dh 10 3 5 77 ZebraNet Bridge Enterprise User Guide 6 5 08 Tools 135 Copy Printer Wizard 2 From the available printers select the appropriate source printer or printer profile 3 Click Next The Target Printer Selection Wizard dialog box opens Copy Printer Wizard This wizard copies settings objects and alerts from a source printer to target printers Y Please select target Printer s SA Zebra Selected Source Printer 10 3 4 79 Select Target Printer s Available Printers Selected Printers Add All gt gt Add Se
100. raNet Bridge Enterprise User Guide 6 5 08 o Printer Alerts Monitoring and Troubleshooting 89 Printer and Print Server Alerts If applicable insert the address and port Some settings have a list to choose from Other settings have a value to change 7 To save the settings right click on the printer 8 Select Save A warning confirms that you want to commit to changes 9 Are you sure that you want to make the changes Then No Select No Yes Select Yes For more details on setting alerts see the ZPL II Programming Guide View Printer and Print Server Alerts The Events tab provides a log of printer and print server alerts received by the application Events may be viewed by group or by printer and may be sorted by printer name IP address date time received severity or trigger To view alerts 1 In the Group Management window select a group or printer whose event you want to view 2 In the Contents window select the Events tab Contents Status Summary Visual Alerts ZBR508 ZBR508 ZBRS0B8 ZBRS08 ZBR508 ZBR508 ZBR508 ZBRS508 ZBR508 10 3 5 65 10 3 5 65 10 3 5 65 10 3 5 65 10 3 5 65 10 3 5 65 10 3 5 65 10 3 5 65 10 3 5 65 Wed Apr 12 17 01 37 GMT 2006 Wed Apr 12 17 02 17 GMT 2006 Wed Apr 12 17 07 14 GMT 2006 Wed Apr 12 17 02 19 GMT 2006 Wed Apr 12 17 07 15 GMT 2006 Wed Apr 12 17 02 19 GMT 2006 Wed Apr 12 17 02 19 GMT 200
101. re was due to this feature being disabled The Multicast search requires you to type in the number of routers to hop To perform a Multicast search group 1 In the Search Group window right click Searches 2 Select New Search The New Search Group dialog box opens New Search Group Search Group Name BT Search Type C Local Broadcast Multicast Hops C Subnet xxx xxx xxx IP Address xxx xxx xxx xxx xxx Directed Broadcast xxx xxx xxx 255 Value Multicast 5 Delete 3 In the Search Group Name text box type in the search name 4 Enable the Multicast Hops option button 5 Within the parentheses in the Value field type in the number of routers to hop 6 Click Add 7 Click OK The Task List dialog box shows the task progress 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 54 Getting Started Search Group Window and Printer Discovery Create an IP Address Search Group To complete the IP address search you can enter an IP address or an address range Example 1 To send a discovery request to 10 3 5 20 only enter 10 3 5 20 gt Example 2 To send a discovery request to printers in the address range of 10 3 5 20 through 10 3 5 47 enter 10 3 5 20 47 The IP address search avoids sending unnecessary traffic to non printing devices To perform an IP address search group 1 In the Search Group window right click Searches 2 Select New Search The New Search
102. rtbeat The application heartbeat can be set from 1 to 120 minutes or set to off The default setting is 5 minutes Turning the application heartbeat off will result in the printer icons being white You can set the application heartbeat from the System Settings dialog box in the Preference menu Status icons use these color codes Green indicates no errors detected Yellow indicates warning conditions detected Red indicates urgent errors detected White indicates that the printer is not detected by the application Status Tab 6 5 08 The Status tab provides status of your Zebra printers The status types are Quick Status appears as soon as you select the status tab It provides a high level view of the print server status and is updated by the application heartbeat Detailed Status is empty when you select the Status tab When you click Refresh this panel reports printer status Printer error conditions are displayed with a red background Port Status updates when you click Refresh This panel includes information on the print server ports ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 92 Status Tab 13743L 003 Rev A Printer Alerts Monitoring and Troubleshooting To view the status of a printer 1 From the Group Management window select a printer that you want to check 2 In the Content window click the Status tab The Status tab opens ZebraNet Bridge Enterprise lt unNamedConfig
103. s to identify trouble printers you can monitor your top level groups and receive visual notification of issues before they become problems Visual Alerts work in concert with Printer Alerts You can customize the application to your company s needs Example If you want to monitor paper out conditions for manufacturing floor printers you could set up the printer alerts for Paper Out using SNMP The application monitors SNMP traps for printer alerts If the Visual Alerts tab is configured you are graphically alerted to a Paper Out condition for all your manufacturing floor printers Default View Selecting printers and groups in the Group Management window with the Visual Alerts tab selected displays the printers by default This is considered the starting point for Visual Alerts configuration Before You Begin It is recommended that you configure printers in their appropriate management groups in the Group Management window before attempting to configure Visual Alerts By doing so you significantly reduce the time required to configure Visual Alerts Note The preferred way to configure Visual Alerts is to begin with the top level group in the Group Management window and then move down through the appropriate management groups Important It is recommended that you save the graphic files that you intend to use in the application s Resource Management window Configure Visual Alerts Tab 6 5 08 It is recommended that y
104. t Status Refresh Printer Port Remote IP Port r Detailed Status Last Refresh 5 8 06 4 14 PM Baud Rate Handshake Parity Disable Enable Stop Bits Data Bits Paper Out Flag Label Length Number of Formats in Buffer Buffer Full Flag Communications Diagnostic Mode Flag Partial Format in Buffer Flag Corrupt RAM Flag Under Temp Flag Over Temp Flag Head Open Flag Ribbon Out Flag Thermal Transfer Mode Print Mode Print Width Mode Label Waiting Flag Labels Remaining In Batch Format While Printing Flag Number Of Graphics in Memory Password Static Ram Installed Flan 9600 Xon Xoff Odd Disable 1 8 CLEAR 1236 000 CLEAR CLEAR CLEAR CLEAR CLEAR CLEAR CLEAR CLEAR SET TEAR OFF 4 CLEAR 00000000 SET 003 1234 FFAR System Ready 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Printer Alerts Monitoring and Troubleshooting 101 Maintenance Tab Maintenance Tab This feature is available only in the ZebraNet Bridge Enterprise version The Maintenance tab provides these statuses Printer The name of the individual printer Centimeters Length in centimeters of media printed since the odometer was last reset Inches Length in inches of media printed since the odometer was last reset e Non Resettable cm Length in centimeters of media printed for the whole life of the printer Non Resettable in Length in inches of media printed for t
105. ters into a group 1 6 5 08 From Search Group or Group Management window find the source printer you want to copy Right click on the source printer Select Copy In the Group Management window find the target group that you want the printer copied into Right click on the group Select Paste gt Copy printer to group Repeat step through step 5 until the target group contains all of the printers you want to manage ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 58 Getting Started Group Management Window Add Printers You can add networked or locally connected printers from the Group Management window You can add a printer to the group folder or to a group subfolder Note For local printers the heartbeat interval does not update the printer status icon To add a networked printer 1 In the Group Management window right click on a group 2 Select New gt Printer The Add Printer Wizard dialog box opens Add Printer Wizard This wizard assists in manual addition of printers Select Connection Type Network IP Address Local Port COM LPT USB etc 3 Select Network IP Address 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 4 Click Next Getting Started Group Management Window The Add Printer Wizard dialog box opens Add Printer Wizard This wizard assists in manual addition of printers Please enter a valid IP address IP Addr
106. tion provides information about ZebraNet Bridge Enterprise For a graphical representations of ZebraNet Bridge Enterprise see the next few graphics A table follows the figures and provides a detailed description of each component ZebraNet Bridge Enterprise unNamedConfig File Edit View Printer Tools Preferences Help PATAS EALE 3 DJERK 59 Search Groups L Events Status Summary Visual Alerts Q Searches Name Value 1 HH Q Local Search Q Hello Group Management AU 2 EE Hello World SII dm 10 3 4 79 ZBR4952228 l 10 3 4 118 peter xml gt Resource Management Lg resources 6 29 files firmware 5 fonts 59 graphics E scripts E beth dat heth z amp Profile Management Profiles a Based on 10 3 4 140 Q Based on 10 3 4 219 System Ready 7 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Introduction 15 Overview 10 Task List Downloading SOF to 10 3 5 116 Ls Cancel subnet 4 Search Cleo Search Complete IV Auto open when a task is added Clean up Keys Graphic Element Purpose 1 Search Groups Allows network searches for Zebra printers with ZebraNet print servers You window can conduct searches using local broadcast subnet directed broadcast multicast P Address and range Content window contains the following Events tab Status tab 2 Group Management Allows you to manage
107. to gleaning See Gleaning on page 55 The printer might have a wired print server and an enabled wireless print server See Network Setup Wizard on page 125 I cannot discover print servers with 0 0 0 0 IP address Print servers with 0 0 0 0 IP address can only be discovered through a local broadcast search ZebraNet Bridge must be running on a computer that is on the same local subnet as the print server ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 146 Frequently Asked Questions 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Drag and Drop Defaults The table in this appendix describes the default Drag and Drop actions enlisted by ZebraNet Bridge 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 148 Drag and Drop Defaults Default Drag and Drop Function Default Drag and Drop Function Table 3 describes ZebraNet Bridge default actions Table 3 Drag and Drop Functions Target Source Resource Directory Printer n Printers Group Files from Paste files Paste files N A Paste files to each Clipboard printer Files from Paste files Paste files N A Paste files to each Resource printer Directory Printer Create printer Clone all with N A Add printer to profile confirming group dialog box Group N A N A N A Copy group to group n Printers N A N A N A Copy printers to group 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 A
108. tworked Zebra printers Three adjustments ensure detection of Zebra printers on your network ZebraNet Bridge allows you to change Time out intervals Retries for printer discovery Heartbeat retries To change discovery options 1 From the menu bar select Preferences System Settings 2 Select the Discovery Options tab 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 44 Getting Started Set System Preferences The Discovery Options tab opens System Settings Use this dialog to edit your system settings Main Settings Printer Options Discovery Options view Filter Events Alert Options Language Timeout Interval in mSec default is 1000 1000 Discovery Retries default is 3 3 Discovery Port default is 4201 Heartbeat Retries default is 0 3 Change Discovery Options as desired The options are Timeout Interval in mSec The time that the application waits for response from a printer on your network The default is 1000 mSec e Discovery Retries The number of requests for response from your network printers The default is 3 e Discovery Port The network port that the application uses for discovery requests Your network might use this port for another application If so you can change this port on your Zebra printers Then direct the application to the new port The default is 4201 Heartbeat Retries The number of retries during a heartbeat request If your
109. u can group printers by type or by location Printers can reside in more than one group gt Example If you wanted manufacturing floor printers in their own subfolder you could rename the new group folder to Manufacturing Naming printers by location or department helps you to monitor the designated groups of printers Create a Group Creating a group allows you to manage groups of printers in one location or folder To create a new group 1 In the Group Management window right click on Groups 2 Select New gt Group The new group folder appears as New Group 3 Type in a new name for the New Group folder 4 Press Enter 5 If you want to populate your new group go to Copy Individual Printers to a Group on page 57 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Getting Started 57 Group Management Window Copy Search Groups To make setting up large groups of printers easier copy entire search groups to the Group Management window To copy a search group 1 2 In the Group Management window find the search group that you want to copy Right click on the source search group Select Copy Find the group that you want to paste this group into Right click on the target group Select Paste gt Group Copy Individual Printers to a Group To populate a group with a variety of printers you can copy individual printers to the group as needed To copy and paste prin
110. uct Registering your license with Zebra is the best way to receive support and product updates You must register your product to create a technical service request getrepair warranties receive product updates Note Your PC must connect to the Internet To register you need your product serial number To register your product 1 Verify that your PC is connected to the Internet 2 From the menu select Help gt Registration The Zebra product registration web page opens 13743L 003 Rev A ZebraNet Bridge Enterprise User Guide 6 5 08 Feature Matrix 6 5 08 Introduction 21 Feature Matrix The following table compares the functions of ZebraNet Bridge Enterprise editions ZebraNet Bridge Enterprise free edition does not contain all features Note the free edition does not use a serial number The licensed edition contains all features Table 1 Feature Matrix Feature preg chads Description Edition Edition Application Heartbeat x x Controls the frequency of status icon updates Discovery x x Finds wired and wireless printers on the network Parallel Serial USB Support x x Manages printers that connect to a PC via local port Quick Status x x Provides print server status Detailed Status x x Provides detailed view of printer status Port Status x x Provides print server port status Visual Status Icons x x Color coded icons to assess printer healt
111. us amp Visual Alerts d 10 3 4 79 ov 2140377 10 3 4 118 peter xml 2324549 aj 10 3 4 219 ZBR2283514 2283514 d 10 3 5 39 Oracle WMS 10 3 5 52 ZBR2414407 2414407 10 3 5 65 ZBR5088903 2325452 10 3 5 49 ZBR2123401 2324539 255 255 255 0 255 255 255 0 255 255 255 0 255 255 255 0 255 255 255 0 255 255 255 0 IP Address Serial Subnet Mask Default Gateway Product Type Product Datecode System Name Port Status Port Name 10 3 4 1 ZebraNet PrintServer 46686 31114 Ovi Online 10 3 4 1 ZebraNet PrintServer 46688 60664 peter_xml Online 10 3 4 1 ZebraNet PrintServer 46688 42674 ZBR2283514 Online 10 3 5 1 ZebraNet PrintServer 46686 31114 ZBR2414407 Online 10 3 5 1 ZebraMet PrintServer 46688 53534 ZBR5088903 Online 10 3 5 1 ZebraMet PrintServer 46688 40084 ZBR2123401 Online blah To view a group in the Group Management window select the group you to view and click on the Summary tab ZebraNet Bridge Enterprise User Guide 6 5 08 Printer Alerts Monitoring and Troubleshooting 95 Visual Alerts Visual Alerts This feature is available only in the ZebraNet Bridge Enterprise licensed version Visual Alerts allow you to view and centrally manage your printers in a graphical representation of your network whether on the manufacturing floor in a distribution center cross docking facility or scattered around the globe in multiple facilities With the ability to drill down through location
112. your Zebra printers and print servers window Content window contains the following Contents tab Events tab Status tab e Summary tab Maintenance tab 3 Printer Status icons Visually alert you of potential problems with your printer or print server The application heartbeat updates the status icon The default interval is every 5 minutes 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 16 Keys Introduction Overview Graphic Element Purpose 4 Resource Management window Allows you to copy objects firmware fonts graphics files to printers in the Group Management window Content window contains the following Important Ensure that files in the Resource Management window are in the printer s native format Contents tab Profile Management window Allows you to store printer configurations offline This capability speeds recovery from printer failure Acts as a golden printer to broadcast configurations settings and files to printers across your network Content window Allows you to access these tabs Contents tab use to view and change settings Events tab use to monitor current alerts Status tab e Quick Status Panel provides a high level status of a given print server e Detailed Status Panel when you select Refresh provides you with a detailed status of a given printer e Port Status Panel when you select Refresh
113. zard Please enter your wireless settings below All security options may not be available in your printer Please refer to the Wireless Print Server and Wireless Plus Print Server User Guide for supported security protocols Kerberos Settings General Security ESSID 125 Security Mode None WEP Options Advanced Options Restore Defaults 6 5 08 ZebraNet Bridge Enterprise User Guide 13743L 003 Rev A 132 Tools Network Setup Wizard 4 Make the applicable selections click Next gt This table shows what dialog box opens If you selected Then Tabletop Desktop This Network Setup Wizard dialog box opens Network Setup Wizard Please review the Script below and click Finish to send the data to printer The current port selected to send this script is COM10 Axa ND2 ANCL NBC NPP KCD D WZ AKA al PEZ Mobile This Network Setup Wizard dialog box opens Network Setup Wizard Please review the Script below and click Finish to send the data to printer The current port selected to send this script is COM11 1 U1 setvar ip dhcp enable on 1 L1 setvar wlan leap mode off U1 setvar wlan kerberos mode off U1 setvar wlan encryption mode off U1 setvar wlan 8021x enable off U1 setvar wlan essid 125 U1 setvar wlan operating mode infrastructure U1 setvar wlan preamble long U1 setvar wlan channel mask 7FF U1

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