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Quick Start Guide - Uniden Wireless DVR HDD Video Surveillance
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1. 3 Scroll to WiFi on the Advanced Settings list Tap SSID Select your router from the drop down list and enter your router s password Tap Connect Your camera will reboot and reconnect to the router Wait until the camera runs through its Pan Tilt self check and the LED returns to the steady on state to continue 4 Ifthe screen indicates that the camera is disconnected tap the System icon and then the Refresh icon The camera refreshes and reconnects to the router you chose 5 Tap the screen to display video 10 STEP 4 SET TIME ZONE DAYLIGHT SAVINGS TIME It is important to set the correct time zone and daylight savings time indication on your camera to ensure correct date time stamp on the video files 1 Access the Advanced Settings list see Connect Camera to Internet described previously 2 From the Advancd Settings list scroll to Time Zone 3 Select your time zone The most commonly used time zones are GMT 05 00 Eastern Standard GMT 06 00 Central Standard GMT 07 00 Mountain Standard GMT 08 00 Pacific Standard GMT 09 00 Yukon Standard GMT 10 00 Alaska Hawaii Standard 4 Set the Daylight Savings Time indicator 5 Tap Back and exit the Advanced Settings list STEP 5 INSTALL CAMERAS Consider the following when installing cameras Clear line of sight video transmission distance is up to 500 ft Walls especially brick and concrete shorten the transmission distance Placement n
2. Never use damaged products PARTS OF THE CAMERA Front Back Light Sensor Infrared EDN 4 microSD card Sag slot Ethernet aN Power LED gt gt cable m A Se os Antenna DN jack Microphone Power jack NETWORK SETUP AND CAMERA INSTALLATION OVERVIEW There are two methods of connecting the AppCam Pan Tilt cameras to your mobile device One method is wireless and the other method has the camera connected directly to the router using the provided Ethernet cable The add camera procedures themselves are identical In the setup procedures that follow the wired connection instructions are noted where applicable Use these same procedures to add additional cameras to your network PREREQUISITES Your router must support WEP WPA WPA2 security and it must be turned on You must have an available WiFi enabled mobile device iOS smartphone tablet The AppCam Pan Tilt and your mobile device must connect to the same Wi Fi router for setup STEP 1 SET UP CAMERA AND SMARTPHONE TABLET 1 Download the Uniden AppCam app from the Apple App Store onto your device 2 Connect the antenna to the camera 3 Wireless Setup Connect the camera to power After about 45 seconds the camera goes through a Pan Tilt cycle and the green LED begins to flash 3 flash pause pattern indicating that the camera is in Pairing mode Wired Setup Connect the camera to your router using the Ethernet cable pr
3. WHAT S INCLUDED ssssesssensseessscssseessseessessssesssees 6 PARTS OF THE CAMERA sissaiescnsnsatecenceneascesnvenns 7 NETWORK SETUP AND CAMERA INSTALLATION ssscssesscssssvnssssicanevassancensssens 8 OVERVIEW sreniraonina ne 8 PREREQUISITE Seranu 8 STEP 1 SET UP CAMERA AND SMARTPHONE TABLET c sesscsssesssseseessseees 8 STEP 2 CONNECT CAMERA AND MOBILE DEVICE wcneraevsanenancecrncisenuin 9 STEP 3 CONNECT CAMERA TO WIFI ROUTER seisnes eses a n nn 10 STEP 4 SET TIME ZONE DAYLIGHT SAVINGS TIME as sncctscesneesansnsnentscaveonvestvscrettonnss 11 STEP 5 INSTALL CAMERAS ccscsssesseseees 11 OPERATION OVERVIEW c ccccsssesssssseescseees 13 USING THE APP sscscsnecsecssssssesssanssvedeasseneseens 14 ACCESSING YOUR CAMERAS cssssesseseees 14 SNAPSHOT VS LIVE VIDEO SCREEN 14 SNAPSHOT SCREEN OVERVIEW 04 15 Add Another Cametra csssscsssssecesssseees 15 System Settings seesseesessesssesserseossessesserseese 15 UDAO ana E 16 mformati Ol icseecciateiscericsensetiesnvecieseivateisoesbeduiees 16 System Information Advanced Screen Details s sesesesesesesesesesesesesesesese 17 Delete Camera Connection 19 Event List Details scscacsssscccasccsdnatasteavensessanecant 19 LIVE VIDEO SCREEN OVERVIEW 19 View Recorded Files uu eescccsesesceceseeee 21 TURN OFF THE APP uu cceeeesescescccececeseeseeees 21 MAINTAINING YOUR SYSTEM 000 22 TA
4. begins playing Your snapshots are named with a time stamp and saved into the Photo gallery Snapshot folder on your mobile device From the Snapshot screen tap amp Tap from the three icons displayed on the snapshot image A list of recorded videos displays Tap Delete All or Delete One from the icons along the bottom of the event list Take a Snapshot _ From the Live Video screen tap 9 The snapshot is saved on your mobile device 13 USING THE APP After you ve set up your system use the Uniden AppCam app Uniden AppCam to manage your AppCam operations and to take snapshots and remotely view live or recorded video on your smart phone or tablet device You can have multiple independant AppCam cameras on the network Please follow these steps to use the app ACCESSING YOUR CAMERAS 1 Run the Uniden AppCam app Uniden AppCam 2 If you have multiple AppCams on your app each camera will display in a separate block Tap the block with the AppCam you want to see 3 The Snapshot screen displays for that camera page 15 for actions available from the Snapshot screen Tap the screen image 4 Live video displays See page 20 for actions available from the Live Video screen Tap lt A to return to the Snapshot screen SNAPSHOT VS LIVE VIDEO SCREEN The Snapshot and Live Video screens control operations The Snapshot screen lets you add more cameras configure advanced settings access and manag
5. long periods between usage Use only the accessories and power adapters supplied by the manufacturer OVERVIEW Uniden s AppCam system works with your smartphone or wireless device to create a powerful home security network No PC interface is needed to view video on your smartphone or wireless devices Set up the camera network on your mobile device and install the cameras your network is up and running The wireless AppCam offers superior quality video with true color It is suitable for day or nighttime use Also as dust grime and cobwebs accumulate on the camera glass they can reflect light from the infrared LED and might lower video quality Periodically clean the lens glass with a soft cloth FEATURES System No PC required Direct connection to router WiFi connection to router P2P connection Records HD 720P up to 20fps Manual motion recording to microSD Supports up to 32GB microSD High quality H 264 video Two way Audio AppCam Pan Tilt Indoor Camera IR cut filter switch Night vision range 25 feet Built in microphone and speaker microSD card slot Uniden s AppCam App Multiple camera viewing and management from single app Remote access to recorded video Remote snapshot amp recording control Event notification email alert WHAT S INCLUDED 5V 1 5A Power Quick Start Guide Screws and Adapter Anchors If any items are missing or damaged contact our Customer Care Line immediately at 1 800 658 8068
6. receiver The app cannot find e Make sure your network supports DHCP protocol the camera e Make sure that the DHCP option is turned on e Make sure the camera and your mobile device connect to the same WiFi router e Make sure the WiFi router is activated e Make sure the camera is properly powered on e Use the ADD CAMERA function to manually add the camera No image appears Make sure the power adaptor is not damaged or defective and is plugged into an electrical outlet with power e Relocate the camera to obtain the best reception of wireless signals e Make sure the camera is properly configured in the app Poor image quality Clean the camera lens using a lens cleaning cloth Spots or dust on the lens can also cause image quality problems 23 Motion detection is not working Bright white spots appear at nighttime Memory card error Wrong date and time are shown 24 e Make sure the sensitivity setting is not turned OFF Set sensitivity through the Advanced Settings screen e Adjust the sensitivity of the motion sensor Set sensitivity through the Advanced Settings screen e In motion detection mode a moving object within the camera viewing angle is necessary to trigger the motion sensor for recording e Make sure the system date and time have been correctly set The camera s infrared LEDs produce invisible light that reflects off surfaces such as glass Install the camera on the other
7. remove a camera from your system Tap No to keep the camera connection or Yes to delete it A confirmation screen displays e000 Sprint gt 3 29 PM Event List Details Beck EventsList 2014 12 09 15 25 4 Tap the Event List icon to view a list of recorded video files Tap the file you want to view and it begins to play Tap Delete All to delete all of the recorded files or tap Delete One to delete a single file You can also set a filter to display all files recorded within the past hour past 6 hours etc Tap Search to display the filter selections When you set a filter be sure the Time Zone feature is set accurately in the Advanced Settings fields to reflect the current time zone for the camera not the time zone where you are See page 17 for details 19 LIVE VIDEO SCREEN OVERVIEW The Live Video screen lets you take snapshots pan and tilt the camera angle record video and control the microphone and audio APPCAM 26PT Live V TS a T Connected APPCAM 26PT Live V 640x480 Connected Direct Connection N 1 Normal 640x480 Direct Connection N 1 Good xkeemaan koedean Viewing Recording Tap this icon to take a snapshot of the current image Snapshots are saved in your mobile device Turn the audio on and off when you re viewing live video 20 Tap this icon to begin recording live video A round red recording button displays Tap it again to stop recording Once recording begin
8. screen again with a tab for advanced settings From this screen see page 10 for an image of this screen you can set email alerts and event notifications as well as configure specific camera settings Enable Email Alert Email alerts notify you when something triggers the motion sensors on your cameras Move the slider to turn this feature on Enable Event notify The system generates event notifications when something triggers the motion sensors on your cameras Tap the box to turn this feature on Advanced Settings Tap Advanced to access the Advanced Settings screen This screen lets you configure various settings in your device such as the time zone device password and video setting These settings are displayed in a list of fields each field contained in its own block Scroll down to find the field you want to set You can also format the microSD card or check the device information here The Advanced Settings screen field blocks are Admin Password The security code for your advanced settings The default Admin Password is 123456 Change the default password to one you set yourself Email alert Setup your email for email alert Time Zone Setup the time zone for your system The most commonly used time zones for this system are GMT 05 00 Eastern Standard 17 GMT 06 00 Central Standard GMT 07 00 Mountain Standard GMT 08 00 Pacific Standard GMT 09 00 Yukon Standard GMT 10 00 A
9. KING CARE OF YOUR CAMERA 22 TROUBLESHOOTING cccccccccccsccccccccees 23 HOW TO IMPROVE THE WIRELESS SIGNAL QUALITY uu ec ececcceseecceseee 23 SPECIFICATIONS cccccccoscccccccccscccccccces 26 MICROSD CARD APPROXIMATE RECORDING TIME uu cecccscescccescseeeees 27 FCC COMPLIANCE ccccccccccccccccccccccees 27 IC COMPLIANCE INFORMATION 28 CE COMPLIANCE INFORMATION 29 ONE YEAR LIMITED WARRANTTY 29 PLEASE READ BEFORE YOU START WIRELESS DEVICES OPERATING RANGE Be sure the cameras and the WiFi router can communicate If necessary reduce the distance between the camera s and the WiFi router to improve overall system performance IMPORTANT SAFETY PRECAUTIONS Uniden will not assume any liability for damages caused by improper handling or non compliance with the following safety notices or procedures in this Owner s Manual Any warranty claim will be null and void in such cases Do not drop puncture or disassemble the camera otherwise the warranty will be voided Never tug on the power cords Use the plug to unplug it from the outlet Do not expose the camera to high temperature or leave it in direct sunlight Doing so may damage the camera or cause temporary camera malfunction Avoid pressing hard on the camera body For your own Safety avoid using the camera or power off the camera when there is a storm or lightning Disconnect the power adapter during
10. Uniden APPCAM PAN TILT User s Manual Issue A1 April 2015 CUSTOMER CARE At Uniden we care about you If you need assistance please do NOT return this product to your place of purchase Our customer care specialists are available to serve you Save your receipt proof of purchase for warranty Quickly find answers to your questions by Reading your owner s manual included with this product Visiting our customer support website at www uniden com 3 Calling our customer care specialists at 1 800 658 8068 Images in this manual may differ slightly from your actual product Uniden surveillance products are not manufactured and or sold with the intent to be used for illegal purposes Uniden expects consumer s use of these products to be in compliance with all local state and federal law For further information on video surveillance and audio recording legal requirements please consult your local state and federal law 2015 All rights allowed by law are hereby reserved CONTENTS CUSTOMER CARE ssssssessseesseesssesssseesseesseessseesseesss 2 PLEASE READ BEFORE YOU START 4 WIRELESS DEVICES OPERATING RANGE 4 IMPORTANT SAFETY PRECAUTIONG 4 OVERVIEW scsssccscsesssesessssnsncnsssncscncsescosnevassiens 5 Fe PES roecssnccesateaeaceasnsraeterinteret ater 5 YS Lf Ene nee enn nearer ee eer 5 AppCam Pan Tilt Indoor Camera 5 Uniden s AppCam ApPpP ss sssessseessesseesserssers 6
11. arts amp accessories originally packaged with the Product Include evidence of original purchase amp a note describing the defect that has caused you to return it The Product should be shipped freight prepaid by traceable means to warrantor at Uniden America Service C O Saddle Creek 743 Henrietta Creek Rd Suite 100 Roanoke TX 76262 800 658 8068 8 a m to 4 30 p m Central Monday through Friday 30 31 32
12. e 2004 108 EC Low Voltage Directive 73 23 EEC R amp TTE 1999 5 EC issued by the Commission of the European Community Compliance with these directives implies conformity to the following European Norms EMC EN 301 489 LVD EN 60950 Radio EN 300 328 ONE YEAR LIMITED WARRANTY Important Evidence of original purchase is required for warranty service WARRANTOR Uniden America Corporation Uniden ELEMENTS OF WARRANTY Uniden warrants for one year to the original retail owner this Uniden Product to be free from defects in materials amp craftsmanship with only the limitations or exclusions set out below WARRANTY DURATION This warranty to the original user shall terminate amp be of no further effect 12 months after the date of original retail sale The warranty is invalid if the Product is A damaged or not maintained as reasonable or necessary B modified altered or used as part of any conversion kits subassemblies or any configurations not sold by Uniden C improperly installed D serviced or repaired by someone other than an authorized Uniden service center for a defect or malfunction covered by this warranty E used in any conjunction with equipment or parts or as part of any system not manufactured by Uniden or F installed or programmed by anyone other than as detailed by the owner s manual for this product STATEMENT OF REMEDY In the event that the product does not conform to this warranty at any t
13. e recorded files update the camera connection status and check app version The Live Video screen lets you take snapshots and start stop recording live video You can also control the sound APPCAM 26PT Live V Snapshot Live SNAPSHOT SCREEN OVERVIEW The Snapshot screen displays a snapshot image from the camera and four function icons Add Another Camera The amp icon allows you to add another camera to your network See page 9 for details System Settings The icon allows you to configure the advanced settings remove the camera connection and play back the recorded video clips Tap amp and the following three icons display in the snapshot image 15 camera and set notification alerts See page 17 for details k Deletes the camera from the app II Event List lets you check play back and delete recorded events and files See page 19 for details Accesses System Information screen from O which you can access the Advanced Settings Screen This screen lets you configure the Update Tap 4 to update the camera s connection status Information Tap a to set up and enable PIN lock or to check the app information Setup PIN Lock About Close The PIN lock is a unique security code you must enter when you start the app APP information displayed includes APP and API version information 16 System Information Advanced Settings Screen Details Tap 4 to display the System Information
14. evice iOS Requirement iIOS5 0 and above Hardware Requirement e Cortex A6 800MHz or above e 1GB internal memory or above MICROSD CARD APPROXIMATE RECORDING TIME 1GB 8 75 hours 4GB 35 hours Recycling and Disposal Information Do not dispose of electronic devices or any of their components especially batteries and LCD displays in your municipal trash collection Consult your local waste management authority or a recycling organization like Earth911 com to find an electronics recycling facility in your area FCC COMPLIANCE Part 15 Compliance Statement This device complies with Part 15 of the FCC Rules Operation is subjected to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with limits for a Class B digital device pursuant to Part 15 of the FCC rules and ETSI EN 300328 These limits are designed to provide reasonable protection against harmful interference in residential 27 installations This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radi
15. ext to windows allows better transmission Avoid having a direct light source in the view of the camera including street lights ceiling or floor lamps spotlights in the driveway etc 11 12 The camera is equipped with built in infrared LEDs so you can use night vision for 24 hour surveillance The LEDs will automatically activate at night and the picture viewed will turn to black and white The night viewing range is up to 25 ft Avoid pointing the camera lens directly at clear glass the night vision LEDs will cause a blurred image Optimized motion detection range is 6 18 feet for the camera The farther away an object is the less accurate the motion detection If you leave your camera wirelessly connected to the router your picture quality will be very good However you can leave the camera connected to the router for the highest quality images If you wish to do so install the camera within reach of the router Hold the mounting plate where you want to mount it and mark the location of the screw holes Use the included screws and anchors to attach the mounting plate to the wall Use the enclosed screws to screw the camera to the bracket OPERATION OVERVIEW To Do This Record Video Tap the Tr Video screen 1 View Recorded Files From the Snapshot screen tap Co Tap from the three icons displayed on the snapshot image Tap your selection from the list of recorded files that now displays The recorded video
16. ime while this warranty is in effect warrantor will either at its option repair or replace the defective unit amp return it to you without charge for parts service or any other cost except shipping amp handling incurred by warrantor or its representatives in connection with the performance of this warranty Warrantor at its option may replace the unit with a new or refurbished unit 29 THE LIMITED WARRANTY SET FORTH ABOVE IS THE SOLE amp ENTIRE WARRANTY PERTAINING TO THE PRODUCT amp IS IN LIEU OF amp EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER WHETHER EXPRESS IMPLIED OR ARISING BY OPERATION OF LAW INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow this exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you LEGAL REMEDIES This warranty gives you specific legal rights amp you may also have other rights which vary from state to state This warranty is void outside the United States of America amp Canada PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY If after following the instructions in the owner s manual you are certain that the Product is defective pack the Product carefully preferably in its original packaging The Product should include all p
17. laska Hawaii Standard Daylight saving Enable or disable daylight saving time Device Security Code Change the default password 123456 to a security code for your camera Video Settings Configure the following Video Quality Better Streaming VGA and lower bitrate Better Image VGA and higher bitrate HD Video Normal 720P and lower bitrate or HD Video Better 720P and higher bitrate Environment Mode Indoor 50Hz Indoor 60Hz North America standard or Outdoor Low Light Level 1 5 Screen Orientation Normal Flip Mirror Flip amp Mirror WiFi Set up your WiFi connection Sensitivity Configure the following Enable Notification On Off Detect Mode Off or Software Motion Detection Set separate low high levels for Day or Night E Mail Allows you to configure the email environment email account and password You can also set up encryption for data transmission SDCard Format Overwrite SDCard Enable or disable the ability to overwrite the microSD card as space is needed Update device firmware Update the device s firmware Tap OK at the confirmation screen to automatically reboot the device after update Device Information Check the model camera s firmware version and storage Status Unless stated otherwise the screen displays the main list of Advanced Settings fields after you enter the requested information in a specific field Delete Camera Connection Tap the Delete icon lll to
18. o or television equipment reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Move the equipment away from the monitor Plug the equipment into an outlet on a circuit different from that to which the monitor is connected Consult the dealer or an experienced radio television technician for additional suggestions CAUTION Any changes or modifications to this equipment not expressly approved by the party responsible for compliance could void your authority to operate the equipment RF Exposure Information The antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm 7 9 from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter IC COMPLIANCE INFORMATION Radio Equipment Notice The term IC before the radio certification number only signifies that Industry Canada technical specifications were met Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Privacy of communications may not be ensured when using this device 28 CE COMPLIANCE INFORMATION Products with CE Marking comply with EMC Directiv
19. ovided Connect to power After about 45 seconds the camera goes through a Pan Tilt cycle and the green LED begins to flash 3 flash pause pattern indicating that the camera is in Pairing mode Go to Step 2 in the next section Connect Camera and Mobile Device STEP 2 CONNECT CAMERA AND MOBILE DEVICE 1 From your device s Settings go to WiFi Select the AppCam Pan Tilt to connect your device to it The camera listing will be HD XXXXXX where XXXXXX are the last 6 digits on the camera label Enter the default password 12345678 and tap Join 2 When the device is connected to the camera launch Gr the app and tap the Add New System icon 3 The System Information screen displays Name the camera and tap Search 4 The camera s DID should display Tap Join CGXX 000165 BLDNH 5 The System Information screen displays again This time enter the security code 123456 tap Save then OK The connection screen displays followed by the Snapshot screen The security code you are 6 Tap the screen image The Modify Security Code using is the default please modify your security code to prompt displays Change the security code and tap ensure the safety of your video Confirm OK 7 Tap the screen display again to display the live video screen STEP 3 CONNECT CAMERA TO WIFI ROUTER 1 Tap the Back icon the System icon and then the System Settings icon The System Information screen displays
20. s the app continues recording for 2 minutes You cannot stop recording during this period When the system starts recording the video clips will be saved into your camera s memory card Please make sure the microSD card has been correctly inserted This icon lets you pan right left and tilt up down Place your gt fingertip on the edge of the screen where you want the camera to be and then swipe it towards the center of the screen The camera moves towards the point where your finger first touched the screen Turn the microphone on and off Return to the Snapshot screen View Recorded Files Return to the Snapshot view and tap the icon See page 19 for Event List details TURN OFF THE APP Double tap the HOME button Quickly swipe the app window towards the top of the screen The app closes 21 MAINTAINING YOUR SYSTEM TAKING CARE OF YOUR CAMERA When dust and grime builds up on the camera lens and glass it affects night vision capability The infrared light reflects off of the dust and grime limiting the camera s vision Use a microfiber cloth to regularly clean the cameras or when night vision video is cloudy or unclear 22 TROUBLESHOOTING HOW TO IMPROVE THE WIRELESS SIGNAL QUALITY If possible remove obstacles in between camera and receiver that might reflect the signal These could include furniture cabinets and walls If the wireless signal is not improved relocate the camera closer to the
21. side of windows or place the lens flush against the surface to improve the night vision Please check the environment rating Ingress of the camera s before installing outdoors Make sure the memory card is correctly inserted and formatted Please backup the data before formatting This Format function will erase all data on the memory card e Make sure you ve selected the correct time zone Unexpected date and time can result in an incorrect recording schedule See page 17 e Confirm the system date time of the mobile device to ensure correct operation My smartphone or wireless device cannot find the camera during setup e Make sure the router is turned on e Refresh the connection e Make sure your smartphone is connected to the same network as the camera 25 SPECIFICATIONS Power Power Consumption Camera Body Dimension Weight Main Body Operating Temperature Wireless Technology IEEE 802 11 b g n Network Connection Ethernet 10 100 Base T Base TX WiFi Simultaneous Views Security mage Sensor gt 5 ane 49 gt D Housing Camera Environment Storage memory Viewing Angle Vin Mlumination Low light resolution 5 IR LEDs with IR switcher Low light visibility 25 feet Min Upload Bandwidth 768 kbps per camera Requirements 26 Audio Video Image Compression H 264 Image Resolution HD 1280x720 VGA 640x480 Recording Frame Rate Max 25 FPS Supported Mobile Internet D
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