User`s Manual
Contents
1. MasterConsole Il Basic Configurations of 2 to 16 Computers Figure 24 Basic One Tier Configurations MasterConsole Two Tier Configuration with Remote Access Kit UM dE CCPxU uu One Tier Configuration with a Remote and a Local Accesses Cat5 Cat5 Local Remote KVM KVM 25 Module Aa pie UP O 650 feet SP ure ons ogg Figure 25 One Tier with Remote Access Kit 32 MasterConsole Il Two Tier Configuration AFL PLA AAP AA AA A CCcPxu Ey L Lecw p Y Y eR o eR o y MasterConsole Il Two Tier Configuration for Up to 256 Computers Figure 26 Two Tier Configuration of up to 256 Computers MasterConsole Il Two Tier Configuration with MasterConsole P Model AAA CCPxU CCPXxU Cable MasterConsole 11 Two Tier MCC16 Configuration with MasterConsole P Model Mos Figure 27 Two Tier Configuration with MasterConsole P Model 33 MasterConsole Il Two Tier Configuration with Satellite Unit2. 3 The monitor cannot correctly display the video output from some of the PCs a The monitor probably does not match the video outputs If the monitor is a single mode type VGA all PCs must have the same type of video output b Note this problem occurs most often with some IBM PS 2s and IBM 63xx 85xx and 95xx monitors The intelligent type display card outputs video signals based on the monitor ID pin setting in the connector of the monitor cable If the ID pin setting is correct the moni tor at MasterConsole may have no display become monochrome instead of color or become unstable If this is the case you will need to provide a proper ID pattern to the display card Call Raritan Computer for help if necessary 39 4 All PCs powered up without keyboard error but the keyboard at MasterConsole Il has no control cannot input to any PC a Make sure the keyboard is connected firmly into MasterConsole II Disconnect and reconnect keyboard b Replace keyboard MasterConsole II allows hot re con nection of keyboard at its Keyboard port c In a two tier configuration check that the MasterConsole Il with the keyboard connected is the base unit 5 Repeated KB ERROR at power up of PC a The keyboard cable from the PC to MasterConsole II is loose Secure the connection and power up the PC again b If the problem occurs after MasterConsole has been installed for a period of time and occurs on PCs that
3. Figure 18 Edit Names and Scan Rate Menu Base MasterConsole I 23 Edit Names and Scan Rate MC MCS01 Page 2 3 Scan Rate PC0101 Sara Sales 2 10 Bob 04 PC0105 06 PC0106 08 Market 4 03 F1 F2 F3 F4 F5 F6 F7 Esc Figure 19 Edit Names and Scan Rate Menu Second Tier MCC8 4 When you move to a different page or exit this Menu you are prompted to save your changes Press Y to save 5 To exit the Edit Names and Scan Rate Menu Press any Menu F key to go to another menu or press lt Esc gt to go to the Selection Menu Using MasterConsole Il s Security Feature Two Tier Follow instructions for Security in Using MasterConsole Il s Security Feature One Tier page 9 Important You must use the On Screen User Interface to operate a two tier configuration There is no front panel opertion available Operating MasterConsole ll Two Tier Selecting a Computer 1 1 Activate On Screen User Interface e AutoScan is suspended if set e MasterConsole front panel buttons are disabled e The Selection Menu is displayed See Figure 20 and Figure 21 The Selection Menu lists channels sorted either by Channel ID or alphabetically by Name Default sorting is by Channel ID Press lt F12 gt to toggle e The Selection Menu displays a maximum of eight channels at a time The Status column shows each channel s activity and Channel Specific Scan Rate A in the base unit s Selection Menu indi
4. Monitor Mouse PS 2 or AT Local Keyboard Console PS 2 Mouse Second Tier MasterConsole Unit Figure 13 Two Tier Configuration Cabling Details computers to the base MasterConsole Connect Second Tier MasterConsole s to the Base Unit 4 Connect MasterConsole s to any Channel s of the base MasterConsole 18 a Using a Universal cable kit CCPnnU plug the 25 pin connector into one of the numbered Channels on the base MasterConsole II back panel b Plug the cable s other connectors into the Keyboard Monitor and Mouse ports of the second tier MasterConsole or MasterConsole P Model Power on the MasterConsole unit according to the follow Note All second tier MasterConsole P Models must be MasterView ready To determine if your P Model does have this feature check the white label on the bottom of the unit This label shows the unit s level and style of firmware MDSP nnn If it is MDSP 1AC or higher MDSP 1AD etc the unit is MasterView ready If not you need to upgrade Call Raritan Technical Support for details ing instructions e IMPORTANT For MasterConsole II the unit must be programmed as a second tier unit The default setting is first tier To program any MasterConsole ll as a sec ond tier unit power ON while pressing the Channel 2 button on the front panel and hold for 3 seconds When the unit is programmed as a second tier unit the LED on the far right of the un
5. One Tier You may assign meaningful names to quickly and easily identify and select connected computers By default the channel name is 00 where aa is the channel ID number and the Channel Specific Scan Rate is 3 seconds 1 Activate On Screen User Interface 2 Press lt F3 gt to access the Edit Names and Scan Rate Menu See Figure 9 3 Use the Tab lt Shift Tab gt or 4 Vv keys to move the cursor to the line you want to edit Use lt gt lt 3 gt to move within a line e To change the Name Type up to 8 characters no spaces e To change the Channel Specific Scan Rate default is 3 sec onds Type a number from 00 to 99 seconds When the AutoScan Mode in the Configuration Menu is set to Individual these Channel Specific Scan Rates are enabled If the AutoScan mode is set to Global the global value will be used 4 When you move to a different page or exit this Menu you are prompted to save your changes Press Y to save 5 To exit the Edit Names and Scan Rate Menu Press any Menu F key to go to another menu or press Esc to go to the Selection Menu Note f your MasterConsole Il is a 16 channel model MCC16 use the Page Up Page Down keys to view the next or previous group of eight channels Edit Names and Scan Rate MCC8 Page 1 1 Scan Rate PC0001 Sara Sales 2 sXe PC0005 PC0006 Market 4 F3 F4 F5 F6 F7 Esc Figure 9 Edit Names and Scan Rate Menu
6. Tr Iu LET em Cats Satellite Unit d Second Tier KVM Module ET o Cable S E E ox hanana m MCC16 SS MCP16 Cat5 Remote KVM Module eed CCPxU CCPxU Cable MasterConsole Il Two Tier e MCC16 Configuration with Satellite Unit Figure 28 Two Tier Configuration with Satellite Unit 34 Glossary Administration Menu Used to restrict access to MasterConsole toggle Security ON OFF and to change Administrator s Password and up to five User Passwords lt Administration Password The only Password with access to the Administration Menu through the Administration password prompt e AutoScan When activated MasterConsole automatically cycles through channels displaying each computer s video for a specified period AutoSkip When activated channel selection is restricted to active channels e Base Unit MasterConsole II unit to which devices computers and or other MasterConsoles are connected in a two tier configuration e Channel The 25 pin connector by which a device is connected to MasterConsole Active A channel is active when a powered ON device is connected to it Inactive A channel
7. e To change Name default is the unit s model number Move to Name and type a name up to five characters This field is used for your identification purposes only e The Device field specifies the type of device computer or Configuration Menu Connected 01 PC0001 Model MCC8 Name MCC8 Device Scan Off Set 15 Seconds Mode Global Skip On ID Display 20 Seconds Hot Key Scroll Lock Display Position Menu ID Green Mode Off 15 Minutes Previous Channel Key CapsLck F1 F2 F3 F4 F5 F6 F7 Esc Figure 14 Configuration Menu Two Tier 20 MasterConsole connected to each channel of the base MasterConsole II unit Tab to the Device field You must specify the device for each channel See Figure 15 The Device field consists of a sequence of characters equal to the channel capacity of the base unit The leftmost character corresponds to the unit s channel 1 while the rightmost charac ter corresponds to the highest channel number dot computer default For non computers define the Device as follows MCP2 MCP4 MCP8 MCP16 MCC4 MCS4 MCX4 MCC8 MCS8 MCX8 MCC16 MCX16 Figure 15 Device Types Device Channel 6 gt O y 5 o Channel 8 gt Figure 16 Device Field For example in Figure 16 the y c Device field indicates the fol lowing an 8 channel MasterConsole MCC8 model is connected to the first channel on the base MasterConsole II an 8 ch
8. F5 F6 F7 Esc Figure 10 Administration Menu 12 To exit the Administration Menu Press any Menu F function key to go to another menu or press lt Esc gt to exit on screen user interface and return to normal computer operation Operating MasterConsole ll Using On Screen User Interface One Tier Selecting a Computer 1 Activate On Screen User Interface by pressing the hot key twice rapidly e AutoScan is suspended if set e MasterConsole front panel buttons are disabled The Selection Menu is displayed See Figure 11 The Selection Menu lists channels sorted either by Channel ID or alphabetically by Name Default sorting is by Channel ID Press lt F12 gt to toggle between Channel ID and alphabetical e The Selection Menu displays a maximum of eight channels at a time e The Status column shows each channel s activity and Channel Specific Scan Rate A in the first column indicates a device is connected and powered ON while a indicates the device is powered OFF or there is no device connected Snn indicates the Channel Specific Scan Rate of nn seconds default is 3 sec onds Selection Menu MC MCC8 Page 1 1 Key Ch ID Name Status 01 PCO0001 05 Sara S03 Sales 2 S10 Bob S04 S06 S08 Market 4 S03 oo 4 O C1 E OND Ee F1 F2 F3 F4 F5 F6 F7 Esc Figure 11 Selection Menu One Tier sorted by Channel ID 13 As the computer status changes active inactive the MCC up
9. Module KVM Module Cits Cable 1 Remote Local Console Console Figure 12 Two Tier Configuration With optional Remote Access Kit Installing MasterConsole Il Two Tier Install Base Unit First Tier MasterConsole Il 1 Plug the keyboard monitor and mouse into the keyboard mon itor and mouse ports on the MasterConsole back panel See Figure 13 Power ON the MasterConsole II base unit Connect computers to any Channels on the base MasterConsole back panel a Shut down and power off all computers to be connected to the base MasterConsole II 17 b Using a Universal cable kit CCPnnU plug the 25 pin connector into one of the numbered Channels on the base MasterConsole II back panel c Plug the cable s other connectors into the computer s keyboard monitor and mouse ports Use supplied adapters for AT style PCs See Figure 5 d Power ON the connected computer e Select the connected computer by pressing the corresponding front panel button Verify that the monitor attached to MasterConsole displays the video for the connected computer Use the keyboard and mouse attached to the base MasterConsole to verify that they operate the connected computer f Repeat Steps 3 a through 3 e to connect additional NN Monitor Cable CCPnnU
10. a single MasterConsole unit See Figure 1 n a two tier configuration either a computer or another MasterConsole unit is connected to each channel of the base MasterConsole II unit See Figure 2 Local Console Figure 1 One Tier Configuration Second Tier Cat 5 Local E uote Cat5 Cable KVM Module Up to 650 Remote VGA Console Figure 2 Two Tier Configuration With optional Remote Access Getting Started MasterConsole II is designed for quick easy installation and operation Follow the steps for either one tier or two tier configuration to be up and running within minutes T Install MasterConsole connect computers 2 Configure MasterConsole ll 3 Assign computer names and set channel specific Scan Rates for attached computers 4 Turn ON security and change passwords if you want to restrict access to computers connected to MasterConsole II 5 Operate using On Screen User Interface or front panel buttons 6 Install optional Cat5 Reach for remote console or satellite unit Quick Start Operation After you connect computers to your MasterConsole you may wish to explore MasterConsole operation with the default names and parameters You may operate using the front panel buttons and or the On Screen User Interface To activate On Screen User Interface press the lt ScrollLock gt gt key twice rapidly The Selection Menu will appear T
11. green light next to the lt Scan gt button will be ON and the unit will scan accord ing to the parameters set in the Configuration Menu If the AutoScan Mode is set to Individual AutoScan will occur at the Channel Specific Scan Rates as defined in the Edit Names and Scan Rate Menu 4 15 To change ihe Scan Rate e While AutoScan is ON press the numbered button corresponding to the desired Scan Rate located above the front panel channel light to set the Global Scan Rate If the Scan Mode in the Configuration Menu had been previously set to Individual it will be reset to Global after the front panel button is pressed To activate AutoSkip e Press the lt Skip gt button toggle ON OFF The green light next to the Skip button will be ON and only active channels will be selected 16 Two Tier Configuration You may cascade MasterConsole units to create a two tier configura tion In a two tier configuration a mix of devices computers and MasterConsoles may be connected to the channels of the first tier referred to as the base MasterConsole ll See Figure 12 The second tier MasterConsole may be any combination of MasterConsole Ils or MasterConsole P Models which may be banked Only computers may be connected to the channels of the any second tier MasterConsole n n 7 30 j Second Tier i 7 30 d E Cat 5 Local p Cat 5 Remote mE KVM
12. have previously worked with MasterConsole II then some components are out of order Verify that the PC works with the keyboard when connected directly Then contact your dealer or Raritan Computer for service 6 After a period of trouble free operation the keyboard attached to MasterConsole locks unable to input keystrokes when a particular PC is selected but works normally when other PCs are selected a The most likely cause of the problem is either a voltage spike increase or a brown out decrease in the power supply which would cause the microprocessors in MasterConsole to malfunction A short term solution to the problem is to try to recover operation by turning the MasterConsole power switch off and on Then if necessary restart all PCs The long term method of avoiding this problem is to power MasterConsole from a UPS b Check keyboard connection 40 7 Repeated MOUSE INSTALLATION FAILURE at power up of PC a The mouse cable from the PC to MasterConsole II is loose Secure the connection and power up again b If the problem only occurs to new PCs which are being added to the system the firmware in the KVM MasterConsole internal mouse emulator may need to be upgraded to a later version to be compatible with newer PCs Contact your dealer or Raritan Computer for Service 8 After a period of trouble free operation the mouse attached to MasterConsole locks unable to control mouse funct
13. is inactive when there is no device connected to it or if the connected device is powered OFF e Channel ID The specific Channel number to which a device is connected 35 e Configuration One Tier Computers are connected to a single MasterConsole II unit Two Tier A mix of devices computers and MasterConsole units are connected to a base MasterConsole unit e Configuration Menu Used to specify MasterConsole configuration and operation parameters e Device A computer or a MasterConsole unit connected to a MasterConsole II channel e Device Field In the Configuration Menu specifies the type of device connect ed to each channel of a base MasterConsole ll unit e Edit Names and Scan Rate Menu Used to assign meaningful Names to each channel and set Channel Specific Scan Rates e Green Mode A field in the Configuration Menu used to toggle the PowerSave feature ON OFF e Hot Key Used to activate On Screen User Interface To activate On Screen User Interface press the hot key twice rapidly e ID Display The display shown on the monitor to identify the currently selected channel e Key Left hand column in the Selection Menu lists the key numbers a sequence of numbers for the channels listed on that page To quickly select a channel press its Key number when the Selection Menu is displayed 36 e KVM Port The Keyboard Monitor and Mouse connectors on the back of the MasterConsole II unit e Menu
14. key Highlight the desired computer and press lt Enter gt e When you select a computer you automatically return to normal computer operation at the selected computer e The light above the selected Channel button turns green and the monitor displays video from the selected computer e The Channel ID and Name will display on the monitor for the time interval specified in the Configuration Menu e Press Home at any time to return to the first channel on the first page of the Selection Menu Press lt End gt at any time to advance to the last channel on the last page of the Selection Menu Selection Menu MC MCC8 Page 1 3 Key Ch ID Status IMCCO1 PC0002 Market 3 Jen Vicki IMCP06 PC0007 F1 F2 F3 F4 F5 F6 F7 Esc Figure 20 Selection Menu Two Tier Base MasterConsole 11 26 Selection Menu MC MCCO1 Page 2 3 Key Ch ID Name Status Sara 503 Sales 2 510 Bob 504 PC0005 506 PC0006 508 Market 4 503 F1 F2 F3 F4 F5 F6 F7 Esc Figure 21 Selection Menu Two Tier Second Tier 27 Remote Access Using Cat5 Reach Raritan s Reach can be used to extend the user console up to 650 feet away Please see the Cat5 Reach manual for installation procedure The MasterConsole with Cat5 Reach provides e Dual Remote User Console Remote access point to a base MasterConsole ll plus a local user console See Figure 22 e Satellite Unit Second tier MasterConsole located more than 30 feet fr
15. position Global Individual Scanning AutoScan OFF ON Scan Rate AutoSkip OFF ON Hot Key duration of ID display go to the Administration Menu turn Security ON OFF change User Passwords lt Esc gt exit On Screen User Interface and return to normal computer operation at the last channel selected If SCAN is set ON the system will AutoScan according to parameters set in the Configuration Menu 30 MasterConsole Configurations and Programming MasterConsole Il at Power Up MasterConsole II Product Design Background and Considerations e User connection and operation of MasterConsole II is through the unit s local KVM port marked Keyboard Monitor Mouse Din 6F HD15F 6F on the back panel of each MasterConsole II For operation a console keyboard monitor and mouse plugs into the local KVM port MasterConsole II includes front panel buttons as well as an integrated On Screen User Interface for switching and other operations The On Screen User Interface is activated through a console key board and facilitates operation of MasterConsole with on screen menus and commands In a one tier configuration the console operates the all connected computers The KVM port is called first tier ports which means that they have an active On Screen User Interface for console operation In a two tier configuration one or more MasterConsole second tier units are cascaded from the base unit This is accomplished by co
16. An On Screen User Interface display e Menu F Keys Function keys used to access On Screen User Interface menus while On Screen User Interface is activated e Mode Field in the Configuration Menu can be set to either Global or Individual See also Scan Rate e Name A user assigned label up to eight characters for a device connected to a MasterConsole channel e On Screen User Interface OSUI Series of Menus displayed on the monitor that can be used through keystrokes to operate MasterConsole All keystrokes are captured and interpreted as MasterConsole commands e PowerSave Allows a properly equipped monitor to operate in low energy mode e Remote Console Keyboard monitor and mouse plugged into the Remote access kit e Cat5 Remote KVM Module Optional Remote Unit that connects to the MasterConsole to provide additional access to connected computers up to 650 away using Cat5 UTP Cable e Cat5 Remote KVM Port The Keyboard Monitor and Mouse ports on the back of the Cat5 Remote KVM Module unit 37 e Satellite Unit Second tier MasterConsole located more than 30 feet from the base unit and connected through its Remote Access Kit e Scan Front panel button and On Screen User Interface function used to activate AutoScan e Scan Rate The duration in seconds a channel s computer is to remain displayed on the monitor when AutoScan is activated Global Scan Rate Scan rate is the same for all comp
17. Hot Key Scroll Lock Display Position Menu ID Green Mode Off 15 Minutes Previous Channel Key CapLck F1 F2 F3 F4 F5 F6 F7 Esc Figure 8 Configuration Menu Press lt F4 gt to access the Configuration Menu See Figure 8 e The Connected field displays the Channel ID and Name of the currently selected computer e The Model field displays the model number of this MasterConsole unit Use the lt Tab gt forward lt Shift Tab gt backward keys to highlight the desired field and make your changes as follows e To change Name default is the unit s model number Move to Name and type a name up to five characters This field is used for your identification purposes only e The Device field specifies the type of device connected to each channel The default character is which indicates that the device is a computer In a one tier configuration only a comput er may be connected to each channel The Device field settings may be changed when expanding to a two tier configuration See Figure 15 page 19 for two tier device type settings e To turn AutoScan ON OFF default is OFF Move to Scan and press the 4 V keys to toggle If you exit On Screen User Interface with AutoScan ON MasterConsole II will scan according to the currently set mode Individual Global and scan rate a a To change the Global Scan Rate default is 3 sec onds Move to Set and type a number from 01 to 99 or press the lt gt lt
18. IER CONFIGURATION INSTALLING MASTERCONSOLE II TWO TIER Install Base Unit First Tier MasterConsole Il Connect Second Tier MasterConsole s to the Base Unit Connect Computers to Second Tier MasterConsole s CONFIGURING THE BASE MASTERCONSOLE II TWO TIER ASSIGNING NAMES AND SCAN RATES TWO TIER USING THE MASTERCONSOLE II SECURITY FEATURES TWO TIER OPERATING MASTERCONSOLE TWO TIER Selecting a Computer REMOTE ACCESS USING CAT5 REACH APPENDICES SYSTEM DEFAULT SETTINGS ON SCREEN USER INTERFACE FUNCTION KEYS MASTERCONSOLE CONFIGURATIONS AND PROGRAMMING MASTERCONSOLE Il AT POWER UP MasterConsole Il product Design Background and Considerations Programming MasterConsole II MASTERCONSOLE Il CONFIGURATION DIAGRAMS GLOSSARY TROUBLESHOOTING SPECIFICATIONS Main Unit Universal Cable Kits Accessories Remote Access Kit 16 16 16 17 18 19 21 23 23 23 27 28 28 29 30 30 30 31 34 38 41 41 42 42 42 FIGURE 1 FIGURE 2 FIGURE 3 FIGURE 4 FIGURE 5 FIGURE 6 FIGURE 7 FIGURE 8 FIGURE 9 FIGURE 10 FIGURE 11 FIGURE 12 FIGURE 13 FIGURE 14 FIGURE 15 FIGURE 16 FIGURE 17 FIGURE 18 FIGURE 19 FIGURE 20 FIGURE 21 FIGURE 22 FIGURE 23 FIGURE 24 FIGURE 25 FIGURE 26 FIGURE 27 FIGURE 28 TABLE OF FIGURES ONE TIER CONFIGURATION TWO TIER CONFIGURATION WITH OPTIONAL REMOTE ACCESS MASTERCONSOLE Il BACK PANEL ONE TIER CONFIGURATION CABLING DETA
19. ILS CABLE ADAPTERS TO CONVERT PS 2 TO AT MASTERCONSOLE Il FRONT PANEL MASTERCONSOLE II FRONT PANEL CHANNEL LIGHTS CONFIGURATION MENU EDIT NAMES AND SCAN RATE MENU ONE TIER ADMINISTRATION MENU SELECTION MENU ONE TIER SORTED BY CHANNEL ID TWO TIER CONFIGURATION WITH OPTIONAL REMOTE ACCESS KIT TWO TIER CONFIGURATION CABLING DETAILS CONFIGURATION MENU TWO TIER DEVICE TYPES DEVICE FIELD DEFAULT MASTERCONSOLE Il CHANNEL IDS AND NAMES EDIT NAMES AND SCAN RATE MENU BASE MASTERCONSOLE II EDIT NAMES AND SCAN RATE MENU SECOND TIER MCC8 SELECTION MENU TWO TIER BASE MASTERCONSOLE Il SELECTION MENU TWO TIER SECOND TIER REMOTE ACCESS WITH CAT5 REACH TWO TIER CONFIGURATION WITH SATELLITE UNIT BASIC ONE TIER CONFIGURATIONS ONE TIER WITH REMOTE ACCESS KIT TWO TIER CONFIGURATION OF UP TO 256 COMPUTERS TWO TIER CONFIGURATION WITH MASTERCONSOLE P MODEL TWO TIER CONFIGURATION WITH SATELLITE UNIT o o o Oc O A NDN U U Y Y wo NY N NY NY N NN NN gt a a na a N N NN OO OI Q N O O O NO N Welcome Overview Raritan s keyboard video mouse KVM switches are engineered to pro vide reliable cost effective central control of multiple computers This eliminates the cost and clutter of unnecessary equipment reclaims space and improves productivity for a host of applications MasterConsole Il enables control of any mix of 2 to 256 computers from a single keyboard monitor and mouse MasterConsole user int
20. One Tier 10 USING MASTERCONSOLE II SECURITY FEATURE ONE TIER You can restrict access to MasterConsole The Administration Menu is used to turn security on OFF and to change the Administrator s Password and the five authorized user passwords Up to six passwords can be defined one Administration Password and five User Passwords If security is ON and the system remains idle no keyboard mouse or front panel operation for a time interval set by the user default is 15 minutes the next user must enter a user password to establish access By default MasterConsole operates with security OFF Passwords Only the Administrator s password provides access to the Administration Menu which is accessed to turn security on off and to change pass words If you use the security feature be sure to record and store pass words where they will be handy to you and other authorized users MasterConsole II is delivered with system default passwords They are Password Userb 5 as follows Turning Security ON OFF and Changing Passwords 1 Activate On Screen User Interface 2 Press lt F5 gt to access the Administration Password prompt 3 Type in the Administration Password then press lt Enter gt e The Administration Menu will be displayed See Figure 10 4 Use the lt Tab gt forward lt Shift Tab gt backward keys to move 11 the cursor to the desired field and make your chan
21. Users Manual MCC4 MCC8 MCC16 MCC4R MCC8R MCC16R MCC8RD MCC16RD raritan coi Raritan Computer Inc 400 Cottontail Lane Somerset NJ 08873 U S A Tel 1 732 764 8886 Fax 1 732 764 8887 E mail sales raritan com http www raritan com UL US LISTED Copyright 1999 Raritan Computer Inc Ver OC AUG 2000 Raritan www raritan com Raritan Computer Europe B V Raritan Computer Japan Inc Raritan Computer Taiwan Inc Eglantierbaan 16 Kuga Building 7F 11 6 5F 121 Lane 235 Pao Chiao Rd 2908 LV Capelle aan den IJssel Kuramae 4 chome Taitoo Ku Hsin Tien City Taipei Hsien The Netherlands Tokyo 111 0051 Japan Taiwan ROC Tel 31 10 284 4053 Tel 81 3 5833 6360 Tel 886 2 8919 1333 Fax 31 10 284 4049 Fax 81 3 5833 6336 Fax 886 2 8919 1338 E mail sales europe raritan com Email sales japan raritan com E mail sales asia raritan com http Awww raritan com http Awww raritan com http www raritan com FCC Information This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruc tions may cause harmful interference to radio communications Operation of this equipment in a residential e
22. annel MasterConsole P Model is connected to the sixth channel and computers are connected or to be connected to all other channels Note If you specify a MasterConsole P Model a pop up box will prompt for banking information See One Tier Configuration for instructions on setting changing other operational parameters AutoScan AutoSkip ID Display hot key Menu Display PowerSave 21 Assigning Names and Scan Rates Two Tier When you specify non computer devices MasterConsole units con nected to base MasterConsole II channels these devices are automati cally assigned default names in the base MasterConsole Selection Menu In addition since computers can be connected to each channel of a second tier MasterConsole a page is automatically created for each second tier MasterConsole in the Selection Menu listing Channel IDs with default names for each channel These names may be changed using the Edit Names and Scan Rate Menu See Figure 12b and Figure 12c The following are the MasterConsole default Channel ID and Names for connected devices in a two tier configuration To change Names and or Channel Specific Scan Rates 1 Aciivate On Screen User Interface 2 Press lt F3 gt to access the Edit Names and Scan Rate Menu See Figure 18 and Figure 19 Base MasterConsole Channel ID where aa Channel of the base MCCn Computers Connected To Channel ID Default Name MasterConsole II PCaabb where aa Cha
23. cates the device is connected and powered ON while a indicates the device is powered OFF or there is no device connected A in the Status column of the second tier Selection Menu indicates that the status of the computer is undetermined Snn indi cates the individual Scan Rate of nn seconds As the computer status changes active inactive the MCC updates the Status column periodically To enable a user to see the new status immediately activate the OSUI and press F8 Upgrade Computer Status The MCC will scan the channels and update the computer status and then return to the previous menu For any inactive channel the ID bar will display only the channel ID and not the name field when sorted by chan nel and will not display anything when sorted by name F12 toggle The non displayed names are still available in the MCC internal database and can be edited with the F3 function To select a computer e Use the Page Up Page Down or 4 V keys to scroll to the desired computer and press Enter OR When the Selection Menu is sorted by Channel ID press the desired computer s Key number in the left hand column 25 OR e When the Selection Menu is sorted by Name use the lt Page Up gt lt Page Down or lt gt lt gt keys or type the first character s of the desired Name to quickly jump to a Name that most closely matches what you type To back up a character press the lt Backspace gt
24. dates the Status column periodically To enable a user to see the new status immediately activate the OSUI and press F8 Upgrade Computer Status The MCC will scan the channels and update the computer status and then return to the previous menu e For any inactive channel the ID bar will display only the channel ID and not the name field when sorted by channel and will not display anything when sorted by name F 12 toggle The non displayed names are still available in the MCC internal database and can be edited with the F3 function 3 To select a computer e Use the Page Up Page Down or lt gt lt gt keys to highlight the desired computer and press Enter OR e When the Selection Menu is sorted by Channel ID press the desired computer s Key number shown in the left hand col umn OR e When the Selection Menu is sorted by Name arranged alphabetically use the Page Up Page Down or 4 V keys or type the first character s of the desired Name to quickly jump to the Name that most closely matches what you type To back up a character press the lt Backspace gt key Highlight the desired computer and press Enter e When you select a computer you automatically return to normal computer operation at the selected computer e The light above the selected Channel button turns from amber to green and the monitor displays video from the selected computer e The Channel ID and Name will be d
25. erface provides simple on screen control and system management Raritan s unique emulation technology dedicates a keyboard mouse emulator for each computer to ensure that each computer always sees its own keyboard and mouse This means smooth flawless switching and operation even when computers are running the most demanding operating systems Features e Models for 4 8 or 16 computers e Mix any brand PCs Macs Suns Alphas RS 6000s HP9000s SGls e Keep alive emulation ensures non stop computer operation in the event of power loss to the switch e High resolution video 1600x1280 e Tangle proof double shielded coaxial cable from 6 5 to 30 feet e On screen user interface for simple control and system management e Assign meaningful names to computers for quick identification and selection e Operate with front panel buttons or hot keys with on screen menus e AutoSkip function to bypass inactive channels e AutoScan computers at variable rates e Password Security to ensure authorized access to computers e Optional Dual Remote access capability with Cat5 Reach e Compatible with MasterView ready MasterConsole P Models MCPn Cascade from a multi user MasterConsole e One year warranty for parts and labor One Tier and Two Tier Configurations MasterConsole Il can be configured in one or two tiers depending on the number of computers you want to control In a one tier configuration only computers are connected to
26. for Keyboard Video and Mouse UKVM Dual Transmitter for Category 5 UTP cable Dimensions Weight Power User Port local access Connection to PC switch 4 3 W x 3 6 D x 1 0 H 108mm W x 91mm D x 23mm H 0 5 Ibs 0 2 kg No external power required 6 pin k b amp mouse HD15 Cable kit CCPOGU or CCP10E included 43 URKVM Receiver for Category 5 UTP cable Dimensions 4 3 W x 3 6 D x 1 0 H 108mm W x 91mm D x 23mm H Weight 0 5 Ibs 0 2 kg Power 6V DC input Adapter included User Port remote access 6 pin k b amp mouse HD15 Note Category 5 UTP cable with RJ45 connectors must conform to EIA TIA T568B Category 5 wiring standard Note For highest quality video at distances greater than 200 Category 5 UTP Enhanced 350Mhz bandwidth cable is recom mended BHBBHBSBE Co MasterConsole II Category 5 5 yr UTP cable other KVM switch not included
27. ges as follows To turn Security ON OFF default is OFF Press the lt gt lt gt keys to toggle To change Security activation delay time default is 15 minutes Move to the Time Out field then type a number from 01 to 99 or use the lt gt lt gt keys to specify a time interval If the system will remains inactive no keyboard or mouse operation for this time interval the next user is required to enter a password to access the MasterConsole II To change the Administration Password Move to Change Passwords where Admin will be highlighted Press the Enter key and type a new password up to eight alphanu meric characters no spaces Press Enter Confirm the password by typing it again Press Enter To change a User Password press the lt Tab gt key to highlight one of the desired Users Press Enter Type a new password up to eight alohanumeric characters no spaces Press Enter Confirm the password by typing it again Press Enter Repeat this process for the remaining four Users pressing the Tab key to move from one User field to the next You can specify up to five User Passwords To change the type of keyboard press the lt Tab gt key to high light Language Mode field Press 4 to select English German or French Administration Menu Security On Time Out 15 Minutes Change Passwords Admin User1 User2 User3 User4 User5 Language Mode English F1 F2 F3 F4
28. gt keys to specify the Scan Rate in seconds for Global AutoScan b To change AutoScan mode default setting is Global Move to Mode and press the 4 V keys to toggle between Global and Individual See page 34 for description e To turn AutoSkip ON OFF default is OFF Move to Skip and press the 4 Vv keys to toggle With AutoSkip ON only active channels can be selected e To change the ID Display time interval default is 3 seconds Move to ID Display and type a number from 01 to 99 or press the 4 V keys to specify the interval in seconds you want the Channel ID and Name to display when each computer is selected Type 99 if you want the Channel ID and Name to dis play continuously To change the On Screen User Interface activator default is Scroll Lock Move to Hot Key and press the 4 Vv keys to select the desired key The hot key can only be lt ScrollLock gt lt NumLock gt lt CapsLock gt left Shift or left lt Alt gt To change the Menu Display position Move to Menu and press lt Enter gt Then press the lt A gt lt gt and lt gt gt keys to move the menu vertically and horizontally to the desired position Then press lt Esc gt or lt Enter gt To change the Channel ID display position Move to ID and press lt Enter gt Then press the lt A gt lt gt and lt gt gt keys to move the menu vertically and horizontally to the desired posi
29. ions when a particular PC is selected but works normally when other PCs are selected a Try to identify if the problem is originating from the PC by reconnecting the PC to a different channel with a dif ferent cable Then power up the PC If the problem is not with the cable or with the specific channel then connect the mouse directly to the PC If the problem persists then the PC s mouse port is out of order Otherwise contact your dealer or Raritan Computer b If the problem occurs after MasterConsole has been installed for a period of time and occurs to PCs that have previously worked with MasterConsole II then some components are out of order Contact your dealer or Raritan Computer for service 9 Unit does not operate in On Screen User Interface a Replace keyboard On Screen User Interface works only with PS 2 or extended AT style keyboards 10 Unable to select channel a Scan function is active press the Scan button once to toggle Scan OFF so the light next to the button is off Specifications 41 Main Unit Desktop Model MCC4 4 model MCC8 8 channel model MCC16 16 channel model Power 10 55 W x 9 D x 1 75 H 2 0 kg 4 5 Ibs 15 4 W x 9 D x 1 75 2 8 kg 6 1 Ibs 15 4 W x 9 D x 3 5 H 3 8 kg 8 4 Ibs 115V 230V Auto Sensing 60 Hz 50 Hz OORA Rackmount Model MCCAR 4 channel model MCC8R 8 channel model MCC16R 16 channe
30. isplayed on the moni tor for the time interval specified in the Configuration Menu e Press Home at any time to return to the first page of the Configuration Menu for 16 channel or two tier sys tems Note See Appendix page 27 for a list of other Function Keys and how to use them 14 Setting AutoScan e AutoScan activation shortcut Activate the On Screen User Interface and press the F6 Function Key The green light next to the lt Scan gt button on the front panel will be ON and the unit will scan according to the parameters set in the Configuration Menu Operating MasterConsole ll Using Front Panel Buttons One Tier When the on screen user interface is not activated you can operate MasterConsole II from the front panel The front panel has a Scan button a Skip button and a series of numbered buttons used to select channels and to set the Global Scan Rate See Figure 6 and Figure 7 1 To select a computer e Be sure the green light next to the lt Scan gt button is OFF toggle ON OFF e Press the numbered button corresponding to desired channel e The light above the selected Channel button turns green video from the selected computer displays on screen and you may now operate the selected computer e The Channel ID and Name will be displayed on the screen for the time interval specified in the Configuration Menu 2 To activate AutoScan e Press the lt Scan gt button toggle ON OFF The
31. it s front panel 2ND will be lit continuously Note Any unit can be re programmed to be a first tier unit by pressing the Channel 1 button on the front panel during a subsequent power ON process e For MasterConsole P Model Turn the power switch on d Repeat steps 4a through 4c to connect additional second tier MasterConsole units to the base MasterConsole e For second tier units located more than 30 feet away from the base unit see Remote Access Using Cat5 Reach page 25 Connect Computers to Second Tier MasterConsole s 5 Connect computers to the channels of second tier MasterConsole s e Follow Steps 3a through 3f to connect the computers to each second tier MasterConsole II e For MasterConsole P Models follow installation instructions in the P Model manual 19 Configuring the Base MasterConsole ll Two Tier The Configuration Menu is used to specify your base MasterConsole configuration and to set change parameters for operation See Figure 14 1 Activate On Screen User Interface by pressing the hot key lt Scroll Lock gt by default twice rapidly 2 Press F4 to access the Configuration Menu e The Connected field displays the Channel ID and Name of the currently selected computer e The Model field displays the model number of this MasterConsole unit MCCn 3 Use the Tab forward lt Shift Tab gt backward keys to select the desired field and make your change as follows
32. l model Power 19 W x 9 D x 1 75 H 3 0 kg 6 66 Ibs 19 W x 9 D x 1 75 H 3 77 kg 8 37 1 5 19 W x 9 D x 3 5 H 4 8 kg 10 66 Ibs 115V 230V Auto Sensing 60 Hz 50 Hz ORANA Rackmount 48 Volt DC Model MCC8RD 8 channel model MCC16RD 16 channel model Power Operating Temp 19 W x 9 D x 1 75 H 2 97 kg 6 6 Ibs 19 W x 9 D x 3 5 H 4 52 kg 10 05 lbs 48Volt DC 0 3A 3W3 male connector In ou 0 50 C 32 122 42 Universal Cable Kits For each PS 2 Computer VGA Video PS 2 K B PS 2 Mouse and AT Computer VGA Video AT K B Serial Mouse Part No CCP06U CCP20U CCP40U CCP60U CCP90U Length 2 0 6 M 6 5 2 M 13 3 M 20 6 M 30 9 M Connectors DB25 M to HD15 M 2x mini DIN6 M DB25 M to HD15 M 2x mini DIN6 M DB25 M to HD15 M 2x mini DIN6 M DB25 M to HD15 M 2x mini DIN6 M DB25 M to HD15 M 2x mini DIN6 M Each Universal Cable Kit comes with 2 Adapters for AT keyboard and serial mouse 1 DIN 6F to DIN 5M and 1 DIN 6F to DB9F Accessories RMCSA for 4 channel model RMCSS for 8 channel model RMCS16 for 16 channel model PCE60 PCE110 Remote Access Kit See Cat5 Reach Specification Sheet for complete details 19 Rack Mount Bracket 1U 19 Rack Mount Bracket 1U 19 Rack Mount Bracket 2U 20 6 M Extension Cable for Keyboard Video and Mouse 35 11 M Extension Cable
33. nnecting MasterConsole computer cable from the base unit to the KVM port of the second tier unit The base unit s local KVM port and remote access port are first tier ports with an active On Screen User Interface and the base unit s on screen menus include the names of all the computers accessible from the base unit s console This way the base unit s console can access and operate all MasterConsole units and all connected computers For proper operation the user must see only the base units On Screen User Interface menus from the base unit console To accomplish this the On Screen User Interface at the port by which the second tier unit is connected must be deactivated so that the base unit console can access and operate all connected computers A port with a deactivated On Screen User Interface and is called a second tier port Programming MasterConsole II Each MasterConsole II is programmed at the factory as a base tier unit To modify the factory setting a MasterConsole unit can be pro grammed as a second tier unit by holding down the 2 button on the front panel at power up for a minimum of 3 seconds 31 MasterConsole ll Configuration Diagrams For more information on cabling details see Figure 4 5 and 13 Basic MasterConsole One Tier Configurations
34. nnel of the base MCCn and bb Channel of the second tier MasterConsole II MasterConsole P Model PCaaBbcc where aa Channel of the base MCCn and b Bank and cc Channel of the second tier MCPn Figure 17 Default MasterConsole Il Channel IDs and Names 22 3 Use the lt Tab gt Shift Tab or lt A gt lt W gt keys to move the cursor to the line you want to edit Use lt gt lt 3 gt to move within a line Note Since you have specified a two tier configuration use the Page Up gt lt Page Down keys to view the next or previous group of up to eight channels e To change the Name of a second tier MasterConsole Device in the base unit channel list Type up to seven alphanumeric characters no spaces The backslash first character can not be changed e To change the Name of any computer connected to either the base unit or second tier MasterConsole type up to eight alphanumeric characters no spaces e To change the Channel Specific Scan Rate for any highlighted channel default is 3 seconds Type a number from 00 to 99 in seconds When the AutoScan Mode in the Configuration Menu is set to Individual these Channel Specific Scan Rates are enabled If the AutoScan mode is set to Global the global scan rate will be used Edit Names and Scan Rate MC MCX8 Page 1 3 Ch ID Name Scan Rate MCS01 PC0002 03 Market 3 10 Jen 04 Vicki 06 IMCP06 05 0007 03 PC0008 F3 F4 F5 F6 F7 Esc
35. nvironment may cause harmful interference Product names mentioned in this document are trademarks or registered trade marks of their respective companies MasterConsole MasterConsole and their respective logos are registered trademarks of Raritan Computer Inc PS 2 RS 6000 and PC AT are registered trademarks of the International Business Machines Corporation Mac is a registered trademark of Apple Computer Inc Sun is a registered trademark of Sun Microsystems Alpha is a registered trade mark of Digital Equipment Corporation HP9000 is a registered trademark of Hewlett Packard SGI is a registered trademark of Silicon Graphics Inc Japanese Approvals CORES VCCI DEF 2472AATSSEIS NIEIBE CORE KER CHEATS CBR MESSMO OS du B3 D 389 XE SR BEDPBKENSCEPHVETF Table of Contents FCC INFORMATION TABLE OF CONTENTS TABLE OF FIGURES WELCOME OVERVIEW FEATURES ONE TIER AND TWO TIER CONFIGURATIONS GETTING STARTED ONE TIER CONFIGURATION INSTALLING MASTERCONSOLE II ONE TIER CONFIGURING MASTERCONSOLE II ONE TIER ASSIGNING NAMES AND SCAN RATES ONE TIER USING MASTERCONSOLE II SECURITY FEATURE ONE TIER Passwords Turning Security on off and Changing Passwords OPERATING MASTERCONSOLE ll USING ON SCREEN USER INTERFACE ONE TIER Selecting a Computer Setting AutoScan OPERATING MASTERCONSOLE ll USING FRONT PANEL BUTTONS ONE TIER 10 10 12 12 14 14 TWO T
36. o select a computer use the 4 V keys to highlight the desired channel computer and press lt Enter gt or press the desired computer s Key number located in the left hand column To select another computer use front panel buttons or re activate the On Screen User Interface One Tier Configuration Installing MasterConsole One Tier 1 Shut down and power off all computers to be connected to MasterConsole ll 2 Plug a keyboard monitor and mouse into the keyboard moni tor and mouse ports on the MasterConsole back panel See Figure 3 and Figure 4 3 Power ON the MasterConsole II unit 4 Using a universal cable kit CCPnnU plug the 25 pin connector into one of the numbered channels on the MasterConsole back panel 5 Plug the cable s other connectors into the computer s keyboard monitor and mouse ports Use supplied adapters for AT style PCs See Figure 5 6 Power ON the connected computer re Select the connected computer by pressing the corresponding front panel button Verify that the monitor attached to MasterConsole displays the video for the connected computer Use the keyboard and mouse attached to MasterConsole to verify that they operate the connected computer An amber channel light above a numbered channel button on the MasterConsole front panel indicates that the channel is active that is a computer is connected and powered on A green light above a numbered channel bu
37. om the base unit See Figure 23 7 30 Cat 5 Local EO Ds Cat5 Cable KVM Module gt gt KVM Module Up to 650 y ET S VGA Base Tier Remote Local Console VGA Console Figure 22 Remote Access with Cat5 Reach fded b Second Tier B Unit Cat5Local KVM Module WS i i Local Console i Up to 650 3 7 30 REE Cat 5 Remote SS KVM Module Second Tier Second Tier Unit Unit NG X p V mri Base Unit X Model Local Console Figure 23 Two Tier Configuration with Satellite Unit 28 Appendices System Default Settings Administration Password AutoScan AutoScan mode AutoSkip Channel Specific Scan Rate Device Global Scan Rate Hot Key ID Display Interval PowerSave raritan case sensitive PowerSave delay time Green Mode Remote Time Out interval Security Security activation delay time 29 On Screen User Interface Function Keys Use the following Function Keys while using On Screen User Interface Press when you want to go to the Help Menu get a list of all the Function keys lt F2 gt go to the Selection Menu view the list of channels or select a channel lt F3 gt go to the Edit Names and Scan Rate Menu change channel Names or Individual Scan Rates lt F4 gt go to the Configuration Menu change operating parameters On Screen User Interface Menu position ID
38. tion Then press lt Esc gt or lt Enter gt To turn PowerSave ON OFF default is OFF Move to Green Mode and press the 4 Vv keys to toggle To change the PowerSave delay time default is 15 minutes Move to the next field and type a number from 01 to 99 or press the lt gt lt gt keys to change the interval in minutes of inactivity no keyboard or mouse operation after which the video signal will be cut off from the monitor This will allow a properly equipped monitor to enter low energy mode To select Previous Channel Toggle default is CapsLock This feature enables the user to toggle between the previous and current selected channel Press F4 to display the Configuration menu Figure 1 and move the cursor to the Previous Channel Key Use the lt gt or lt gt keys to select the key lt caps lock gt lt scroll lock gt lt num lock gt left lt shift gt or left lt alt gt to be used This feature enables the user to switch back to a previous channel by pressing the selected key twice rapid ly There is no need to activate the OSUI NOTE Select a previous channel key that is not being used as the current hot key activator 4 To exit the Configuration Menu Press an appropriate Menu F key to go to another menu or press lt Esc gt to exit On Screen User Interface and return to normal computer operation Any changes made to the Configuration Menu are automatically saved Assigning Names and Scan Rates
39. tton indicates the cur rently displayed channel See Figure 6 and Figure 7 8 Repeat Steps 4 through 7 to connect the remaining computers to MasterConsole II Keyboard Figure 3 MasterConsole Il Back Panel B gm gt hy gw a S Figure 4 One Tier Configuration Cabling Details To MasterConsole II To Mouse Adapter To Serial Mouse Port CCPnnU i 4 To MasterConsole II To K B Adapter To AT K B Port Figure 5 Cable Adapters to convert PS 2 to AT MasterConsole 2Raritan CHANNEL SELECT Figure 6 MasterConsole Front Panel SCAN RATE 1 SEC 3 SEC 5 SEC 7 SEC 9 SEC 11 SEC 13 SEC 16 SEC CHANNEL SELECT a LI LI 1 2 3 4 6 7 8 Channel light Figure 7 MasterConsole II Front Panel Channel lights Configuring MasterConsole One Tier The Configuration Menu is used to specify your MasterConsole con figuration and to set change operation parameters 1 Aciivate On Screen User Interface by pressing the hot key lt ScrollLock gt by default twice rapidly Configuration Menu Connected 01 PC0001 Model MCC8 Name 8 Scan Off Set 15 Seconds Mode Global Skip On ID Display 20 Seconds
40. uters if the Mode field in the Configuration Menu is set to Global Channel Specific Individual Scan Rate Scan rate specified for each computer during the Scan cycle if the Mode field in the Configuration Menu is set to Individual Channel specific scan rates can be set in the Edit Names and Scan Rate Menu e Security When activated and the system remains idle for a period of time the next user must enter an authorized User Password to establish access e Selection Menu Used to select a computer e Sorting Order of the channels listed in Selection Menu either by Channel ID or by Name e Time Out Is the length of time that the system can remain idle that is since the last keyboard mouse or front panel operation before the next user must enter an authorized User Password to establish access e User Password Enables access to the system after Time Out 38 Troubleshooting 1 No power a Check power cord b Make sure power switch is turned ON c Check cable connection from PC to MasterConsole 2 No video display for one or all computers a Check video cable s connection to the PC b Check the monitor and PC Turn off power to MasterConsole and the PCs Connect the monitor to the PC directly boot the PC and make sure the monitor has the proper display If it does not the problem is either with your PC or the monitor is not compatible with your PC If it does display continue to Troubleshooting 3
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