ZTE WP228 CDMA Wireless Phone User Guide
Contents
1. Put in the battery and attach the back cover How to Power On Off To power on Hold the EXIT key to power on the phone To power off Hold the EXIT key to power off the phone Important Moo It is strongly recommended to connect the phone to external power outlet and use internal battery to power your phone only when external power fails or is not available The phone will charge the internal battery automatically when it is connected to external power outlet 6 How to Make a Call M There are two methods for making a call 6 1 The first method A Pick up the handset or press the Hands Free key A Enter the phone number wait for several seconds to send the call auto matically or press the CALL REDIAL key to make the call M Select recipient s number from Contacts or press the CALL REDIAL key to select a number from the recent calls list and then press the CALL REDIALkey to make the call 6 2 The second method M Enter the number or select recipient s number from Contacts or press the CALL REDIAL key to select a number from the recent calls list and then press the CALL REDIAL key to make the call Important Mowe Add the international prefix country code and area code without the leading 0 before the number when making an international call M Hold the 0 key for the international prefix or input international prefix e g 00 directly 7 Messages Select Menu Messages A Select New Mess2. 0860 Neotel 636835 17 Legal Information Yee All rights reserved A No part of this publication may be excerpted reproduced translated or utilized in any form or by any means electronic or mechanical including photocopying and microfilm M Only Neotel and ZTE reserve the right to make modifications on print er rors or update specifications without prior notice Cannot connect to internet Version No 1 1 Edition Date 01072012 Manual No Neo072012 228 18
3. Neotel ZTE WP228 CDMA Wireless Phone User Guide Neotel Pty Ltd www neotel co za Reg No 2004 004619 07 44 Old Pretoria Main Road Halfway House Midrand 1685 Gauteng South Africa Telephone number 27 0 11 585 0000 Facsimile number 27 0 11 585 0001 DIRECTORS N Srinath Non Executive Chairman S Joshi Managing Director amp Chief Executive Officer S Baweja C Sassoulas R Dhawan XK Memani FJP Ndoroma SS Ntsaluba SG Ranade ALTERNATE DIRECTORS WM van der Vyver India Namibia French New Zealand 1 1 Know Your Phone LCDScreen Mee Your ZTE WP228 device requires an Active RUIM card inserted in order for the device to function on the Neotel Network 2 Key Instruction Description A Press these keys to scroll cursor to the left right up or down when inputting characters or selecting items A Confirm the commands and options selected 1 Scrolling keys Up Down Left Right key A Confirm the characters inputting A Enter the middle bottom submenu on the screen LENEI M Enter main menu Left select ke y M Enter the left bottom submenu on the screen 4 Number keys MW Input numbers and characters M Perform different functions under different con ditions M In standby mode hold the key to lock the phone follow the prompt on the screen to unlock the phone M In standby mode hold the key to turn on off the silent mode M Enter right bottom subme
4. Note The data usage for referenc only see the actual formation camer subject Meee The Settings menu will open up where you will be required to enter your User Name and Password as per the illustration below M Once your User Name and Password has been entered click on Ok Network Connection Language Setting for 10536325 neotel co za oeessese Important M User Name and Password is available in your NeoConnect Voice Wel come Letter Eh Xin ME p M gt z Month Query All Records X Search Date Query S S SS Se 9 Phone Lock Code M Phone code could prevent your phone from illegal using The default handset password is 0000 Change it to your own phone password for personal security reasons 10 RUIM PIN Code and PUK Code PIN code A Do not share the RUIM PIN code of your phone to prevent unauthorized usage PUK code AM The RUIM card will be locked if you enter a wrong RUIM PIN code three times consecutively M You need PUK code to unlock it Important Meme Your RUIM PIN code and PUK codes are recorded on your RUIM casing M Alternatively you can contact the Neotel Contact Centre on 0860 Neotel 636835 to obtain your PUK number 11 Text Input Operation e o Method Multi tap Input Abc labc ABC press correspond Input Letters ing letter key till the letter appears eZiText Input Eng
5. Should the device be returned by the Customer post 30 days it will be treated as a repair should the conditions be met 14 2 Scope and duration of warranty The device carries a limited warranty providing that M The device was at the time of its original purchase sold through an au thorized Neotel sales outlet M Free of defects in materials and workmanship under normal use and ser vice A The device was not physically damage due to Customer negligence or abuse The warranty is A Applicable to the original purchaser end user only and not transferable A Valid for a period of 24 months from date of purchase on the device and 6 months on all accessories M Void if a copy of the proof of purchase or Customer Agreement Form cannot be provided at the time of the warranty claim M Only valid in the countries it is sold in M Only applicable to the hardware components of the device and accesso ries 14 Ni From time of replacement or repair the device shall continue to be war ranted for the remaining time of the Warranty period OR three months from date of repair replacement whichever is longer M If applicable the Customer is responsible to ensure all programs data or removable storage media is backed up before the device is repaired or replaced The following information needs to accompany the faulty unit A The model and MEID number M Completed Fault Repair Card internal use only M Full address and con
6. age to create new message key in receiver s phone number or press the OK key to select from Contacts list press the Down key to input message text Press the OK key to send the message M Select Inbox to view messages received M Select Drafts to view draft you saved A Select Outbox to view the stored messages M Select Sent to view the sent messages M Select SMS Settings to set the message configuration A Select Templates to view or edit the default text M Select Delete Message to erase certain messages A Select Memory Status to view the memory information of message box 8 How to Access the Neotel Data Network M Connect the phone and the computer with the USB data cable Yee Install the ZTE dial up software namely JoinME and add a shortcut to your desktop M If the software does not install automatically as it may be blocked due to antivirus software open my Computer double click on the JoinMe icon thereafter double click on setup and follow thelnstallShield Wizardin structions to complete the setup A By setting up your username and password under the JoinME software application you are able to access the Neotel Network 8 1 Step on how to set up your internet settings A Double click on the Join ME icon A The below screen will open TotalData Note The data usage for reference aby Plea 00 the actual information Eh Join ME o 8J TotalData
7. ispose of as normal waste Warning If the battery is broken keep away from substance inside If the substance gets in contact with your skin rinse with cold water and consult a doctor for help if necessary 13 3 Cleaning and Maintenance A The phone is non waterproof keep it dry and store in shaded and cool place iv If you want to clean your phone use clean fabric that is a bit wet or anti static Do not use harsh chemical cleaning solvents or strong detergents to clean your phone such as alcohol dilution agent and benzene Pow er off your phone before you clean it A Use phone within a temperature range of 10 C 55 C and the humidity less than 95 14 Limited Warranty 14 1 Scope and duration of an OBF out of box failure How to determine if a device is an OBF M The device was issued by an authorized Neotel Sales Channel A The device was not subject to any unauthorized repairs or modifications A The device was not subject to any abuse of physical damage due to neg 13 ligence A The device must be returned in its original sales package undamaged M The MEID on the packaging and the device must be the same ij All accessories as issued at point of sale must be present and returned in their original state M A valid copy of the Customer s Proof of Purchase or Customer Agree ment Form must be provided M A Customer has 30 days to return a faulty device to Neotel to claim an OBF replacement M
8. nu on the screen 6 Right select key M Return to the previous page 7 CLR BACK key 4 Erase character s when inputting characters MW End an active call or reject a call 8 EXIT key A Hold this key to Power on Power off the phone M Exit from any interface to standby mode 5 key key Make a call or answer an incoming call 9 CALL REDIAL In standby mode pressthis key to enter recent ke y calls list _ If you are using the handset to call and want to transfer the call to the speakerphone press this key and hang up the handset to put conversa tion on the speakerphone _ Press this key to end a hands free call 10 Hands Free key Important Mw In this guide press a key means to press the key once hold a key means to press the key for 2 or 3 seconds 3 Interface Icons Ci icon Description Yall sinaisrenatn E Newmessase Silent mode GE Handsstee mode Hands free mode Installation 4 1 Mom 4 2 Nom 4 3 a a a Moroes a a Handset Connect phone base and handset via curly cord External power adapter Connect the external power adapter to external AC socket RUIM Card Power off the phone and remove other external power supplies Remove the battery cover and remove the battery of the phone Insert RUIM card into RUIM card slot Make sure that the contact area of the card is facing down and the slanting corner matches with the RUIM card slot
9. press any key once to key in Input Words any word Input Digits Numbers Input 123 press digital key once Symbols Input Pressthe key to enter the symbols mode and press corresponding digital key Or press the 1 key till the symbol common sym bols appears except for numbers input mode Input Symbol Press the O key except for the numbers input mode Erase Character Press the CLR BACK key Input Space Press the Scrolling keys Change input mode Press the key to select another text mode 12 Menu Function M The contents in the following table briefly describe the functions of the phone Add a new contact to the phone or RUIMcard View the Group s name and change some related settings Menu Contacts Add about the group Call a contact by holding a Menu Contacts Speed Speed Dials Dials number key 2 9 for a few seconds Mentone Menu Contacts Memory Check the storage information u x Status about the phone or RUIM card Menu CallHisto Call Call History oe y gt View the call history History 10 Function Selection Description View the dialed answered all calls time and you can also clear the call time Select and modify the phone Profile Menu Settings Profiles profile Display Set Menu Settings Display You can change the settings of tings Settings screen or banner Menu Settings Phone Set the phone or view the ve
10. r Phone Settings ce Settings sion information of the phone Menu CallHistory Call Duration Call Duration Menu Settings Call Set Call Settings Make the call settings tings Time amp Da Menu Settings Time amp 7 patie iis Set the time and date format Settings Day Settings Change the settings about the phone PINcode restore factory settings and clear user data Alarm Menu Tools Alarm Set reminder time Calculator Menu Tools Calculator Use calculator to count Security Set Menu Settings Security tings Settings 13 To the Owner M Some electronic devices are vulnerable to electromagnetic interference sent from this phone if inadequately shielded Use phone at least 20 cm or as far away as you can from TV sets radio and other electrical appliances as to avoid electromagnetic interference A Operating the phone may interfere with medical devices like hearing aids and pacemakers or other medical devices in hospital Consult a physi 11 Now Noman cian or the manufacturer of the medical device before using phone Be aware of the usage limitation when using phone at places such as oil warehouses or chemical factories where there are explosive gases or explosive products being processed because even if your phone is in idle state it still transmits radio frequency RF energy Therefore power off your phone if required Keep out of the reach of small children Phone may cause inj
11. tact details of the Customer Mee A valid copy of the Proof of Purchase or Customer Agreement Form 14 3 Limitationsof warranty Damage and failure to operate resulting from AM Rough handling accident neglect general wear and tear through utiliza tion installation and or operation of the device which does not comply with the user manual exposure to moisture dampness or extreme ther mal or environmental conditions or a rapid change in such conditions corrosion oxidation unauthorized modifications unauthorized opening or repair repair by use of unauthorized spare parts accidents forces of nature or any other actions beyond the reasonable control of the manu facturer M Defects caused by the fact that the battery was short circuited or if the seals of the battery enclosure or the cells are broken or show evidence of tampering M Blacklisted devices M Tampering or modification of device by unauthorized third parties M Tampering with the device resulting in the warranty seals serial number MEID and or the water indicators no longer being intact erased de 15 faced altered or illegible M Any issues that are a direct or indirect cause of the Network its services and its coverage 14 4 Warranty claim process A For after sales support and warranty claims the Customer has two options M Contact the Neotel Contact Centre on 0860 Neotel 0860 636835 M Return the device to the nearest Neotel outlet together
12. ury if used as a toy 13 1 Phone Use Ye Nom Nowe Noman Nom Nom Nm a Mom Please use original accessories or accessories that are authorized by the manufacturer Using any unauthorized accessories may affect your phone s performance and will void your warranty if determined to be the cause for the hardware failure As your phone can produce electromagnetic field do not place it near magnetic items such as computer disks Do not expose your phone to direct sunlight or store it in hot areas High temperatures can shorten the life of electronic devices Prevent liquid from leaking into your phone Any form of liquid damage will void the warranty on this device Disconnect external power supply and do not use your phone during a thunderstorm Unplug the external power adapter or remove battery when your phone is not in use esp for a long period of time It is highly recommended to charge the battery before initial use The battery might have been discharged during storage and delivery Do not attempt to disassemble the phone by yourself Non expert han dling of the devices may damage them and void the warranty 12 13 2 Battery Use A Do not short circuit the battery as this can cause excessive heat and fire ii Do not store battery in hot areas or dispose of it in a fire to avoid explo sion A Never use any damaged chargers or batteries in the device M Recycle old or damaged batteries and do not d
13. wise required under the mandatory provisions of the law 15 Limitation of Liability A Neotel nor its Supplier ZTE shall not be liable for any loss of profits or indirect special incidental or consequential damages resulting from or arising out of or in connection with using of this product whether or not Neotel or ZTE had been advised knew or should have known of the pos sibility of such damages including but not limited to lost profits interrup tion of business cost of capital cost of substitute facilities or product or any downtime cost 16 Troubleshooting No response when pressing the j P Restart the phone phone keys No display on screen when the Check whether the battery is charged device is disconnected from Confirm the battery is not damaged Restart the phone external power supply Check the silent mode and the ringtone Incoming call alerts not audible volume Check whether the alarm clock is There is no alarm clock tone enabled or not Ensure you are in coverage If on Prepaid ensure you have a positive airtime balance If on Postpaid ensure your account is current and not suspended barred Cannot send short message Ensure you are in coverage Ensure you have entered the correct username and password as disclosed on your welcome letter If on Prepaid ensure your prepaid balance is more than R2 00 Restart your device Other Please contact the Neotel Contact Centre on
14. with all compo nents and accessories and Proof of Payment or Customer Application Form A For all warranty claims a Fault Job Card will be completed which in cludes all the Customer details device details outlet details and a de tailed description of the fault M Faults that occur within 30 days of the purchase date that fall within the warranty conditions will be classified as Out of Box failure and the de vice will be then replaced with a new device A Any faults on in warranty devices post 30 days from date of purchase will result in the device being replaced with service stock 14 5 For out of Warranty devices the following applies Meee Ata minimum repair cost of R340 excl VAT it is deemed that a device out of warranty is BER Beyond Economical to Repair A Neotel will make refurbished devices available to Customers at 60 of the original purchase price of a new sales unit or alternatively a new de vice can be purchased to replace the out of warranty device M The Warranty of a refurbished device is three 3 months from the date of purchase M Limitations of warranty also apply to refurbished devices 16 M This warranty is end user s sole remedy and Neotel s sole liability for defective or nonconforming items and is in lieu of all other warranties expressed implied or statutory including but not limited to the implied warranties of merchantability and fitness for a particular purpose unless other
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