Table of Contents - M
Contents
1. Hita File Marypnan at Setup Pore Petar Gato Poke Peta Teaia Ley Piibar Cot Here you can see that there are two different ways of administering locations by location or by market If you select by market you could for instance make a menu price change or modifier change and send to all stores in that market simultaneously This is accomplished by touching General Maintenance w General Mainte SBA The picture on the right shows the available options SENARMA ES within this screen Discount Maintenance Sales Tax Customer Requests Paid Outs Void Reasons and SG Seles Tex Employee Maintenance Each of these buttons yield a smaller condensed version of the same screen you adaa would get if you were on the actual remote machine Sao Then there is Misc Maintenance o lt S Employee Maintenace This is where all message maintenance is done You can aca Receipt Message r Son n change the receipt msg daily special and pole display a messages SS Das Special SORTER DAR The next picture shows the menu Otawa A sevens i za Lategory setup at imed Events maintenance screen We have all p J the same options available here Orap Sodere as the regular Micro ale program on the remote After changes are made the altered database is saved in pending outgoing files and uploaded to the remote during site synchronization or polling Department S2. Max COUPES oeecrcanrenan 10 these are maximums that can be added Mas ad Bc lt lt a ne ne 10 by a cashier from the order screen Print Sign Ticket ceceeeeeseeeeeeeens Yes Yes or No to print a signature slip for purchases Disable Transtersiscsccevisivciscuscssveassaccasveavenas No Yes or No to disable these functions Disable Consolidate c0ccc0eeeeeeees No from being accessed by cashiers Disable Card Read No on the order screen Debit Card menu Show Card Update Message cccccceeeeeeeees Yes always on Print Tip Line 0 to print Line 1 not to print 1 controls tip line on Sign Ticket if in use Account Copies ccccceeeeeeeeeessesensesneeeees number of Sign Tickets that will print for each purchase Location of Debit Card File C Program Files Micro ale path to shared Debit mdb Text Message Points OR Tickets ceeeee Add Points choose desired naming convention Debit Card Connection Sacoa InterCard InterCard Always InterCard case sensitive Debit Card Read Track1 Track2 Both 00 0000 Both notin use for InterCard Debit Card Track Length ccceeeeseeeeees 12 notin use for InterCard InterCard Name of Intercard Object 8 Cash_Connect ClsConnect Always Cash_Connect ClsConnect Use ReadWrite Debit Cards No Always No 7 Copy a blank Debit mdb
3. Example For the Jack Daniels menu item a 100 was entered under PLU number The Berg system is using 100 for a premium drink The quantity is number of pours required to make this drink I pour from a premium PLU number is required to make a Jack Daniels Drink Drinks can me made with a variety of different liquor amounts Keep in mind that the PLU is what designates how much liquor is to be poured not the quantity field the quantity field determines the number of pours required to make the drink REMEMBER NOT TO USE FRACTIONS IN THE QUANTITY FIELD Configuring the Pouring Server Berg Liquor System Interface 1 2400 n 8 1 i Version 1036 This part of the software handles all communications between the pouring system and the register system The server status box indicates the condition of the connection between the Berg Device and the computer Com Port let us know what com port and at what speed we are communicating at Each terminal with a Berg system attached will need a pouring server To set the port and baud rates 1 Go to the Managers menu 2 Go Register Setup 3 Go to Register Configuration 4 Select the tab label Setup for Scale Pole Display and Caller Id Eredi fant Pave Mavts Seer feta fy Safe Hie Diya one Fort Hare Data Rate Port Hare Data Rate Fort Hare Data Rate Port Hare Data Rate Fort Hare Data Rate Port Hare Data Fate Corn Fort Hare Data Rate Select port name from the section labe
4. Filter By Region Filter By Market search For None Sales C Sales Mix On the next page we will break down each of these options Reports by Show Sales Mix Region Market Show Sales Mix Region Market Sales Mix i Mark Department Sales P Discounts Paid Outs Category Sales j Sales Mix Unit Reports meas dike Unit Sales Reports Unit Sales Reports ae ay 7 p l Department Report Top 10 Items by Quantity category Report Bottom 10 Items by Dollars Discounts i Paid Outs Tenders All these options allow the user to get information more specific than the general summary screen shows Another option available on the main screen s tool bar is Purge Records eer This allows the user to clear out old sales data sales mix data or Stating Dats duplicate records Put in the date L None Load salesdates_ range desired and hit the appropriate 3 button Purge Sales Data Purge Mis Data Purge Duplicate Records w Product Cost Exit Save The picture at left shows the Product Cost screen Each of these items are menu items from our remote location If you type in the aoe actual cost of the item it will show the 1 Crab i percentage of profit earned on the Review 1 FISH FRIES COMB 5 a i i 1 PC Chicken sales screen if the sales mix option is taken 1 PC F
5. Workgroup Micro ale Microsoft Home Computer r Technical Support Multimedia Network Description This video system will NOT work if the network computer name is not correct Network Setup 1 ae EERE lc lS When setting up the register system network TCP IP is the required protocol with Configuration Identification Access Cont The following network components are ir m Client for Microsoft Networks af SMC EZ Card 10 100 TCP IP m File and printer sharing tor Microsoft fi Add Remove Primary Network Logor Windows Logon File and Print Sharing r Description assigned IP address How to set an IP address Click start click settings click control panel double click network Select TCP IP and click properties click the tab labeled IP Address Check to label Specify an IP address Bindings Advanced NetBIOS DNS Configuration Gateway WINS Configuration IP Address An F address can be automatically assigned to this computer IF your network does not automatically assign IP addresses ask pour network administrator for an address and then type itin the space below C Obtain an IF address automatically Specify an IP address IP Address 192 100 50 1 Subnet Wask 255 255 255 O Example Each register will use the subnet mask of 255 255 255 0 Use for an IP address 192 100 50 1 increment the last number up by I for each register Use 192 100 50 2 for reg
6. OTP lus pplication and type a share name tONEXANT Share this folder on the network latacap Systems Share name Micro Sale je Allow network users to change my files jell Computer lev Studio igital Persona TML Help Workshi stall Shield Installati Leam more about sharing and secunty ere erVideo E sys aunch Manager E Microsoft ActiveSync O Messenger E Microsoft Data Analyzer GMa E Microsoft eMbedded Tools Micro Sale From the desk top double click my computer double click the C drive double click on program files right click on the Micro ale directory and click on sharing Follow the example above check the share this folder on the network and check allow network users to change my files and click OK Note the above example is from XP 2000 user click on Share this folder and press OK Remote Register Setup E atabase Options Sql Setup Remote Register Locations Closing Report Setup 7 Group Names 7 Exchange Rates Locations of Remote Users Remote Register Hame MACHINE SSC F pa Manually Set Remote User VMACHINE SD B MACHINE S Micro ale Path to Remote Register Data MACHINE ST ony _ Ss WAAR OY ME WAAN OY D ANS OPAC E Remote Printer WVAMACHINESSharedDacs WY4AMACHINESMICROSASLE Select the button Find Remote Users This will list all network shares Double Click the share name or highlight and press Set Deke ee Path Example Path to Remote Register Data Weg 1 SMicrofale C
7. This as well as the username and password will be covered in greater detail in the NetEnterPrize section of the manual The Location In Box Out Box and Main Dir paths tell the office computer where created and will correspond to the Region and Markets you create in that setup portion Location Out Box In this picture the directory CAFloridai T ampai T esthoardoutB ot structure shows that the Location In Box region Florida is the Florida T ampai T esthoardlinE ot highest level followed by Local Main Dir Tampa then the actual Melee nuameeiestegrs store location Testboard Store Phone Number The Outbox and Inbox directories store incoming and outgoing messages to subdirectories There is also a field included for the store phone number Remote Location In Box LAProgram Filesi Microfale iInbox This shot shows the directory paths for the remote machine This Remote Location Out Box CAF Files Microfale Outb a ea structure will be a little RODE aE different as all sub directories are within the Remote Location Server Name Micro ale directory Also note the Remote Location Once all of these components have been configured its time to log on to the remote site This is accomplished by clicking the button Log On to Website in the Main Menu U Log On To Web Site This will ae up the screen shown in the following DTU creer core pene gure TEET TOEE This screen File Transfer Information E shows th
8. any time of day or night to poll or make changes to any location we will see why this is necessary when we cover configuration setup of regions and locations The following picture is of the initial screen upon starting EnterPrize Remote File Managment Quit Setup Purge Records Auto Pole Menu TransferLog Product Cost Micro ale EnterPrize gt New Sales Information No Sales Information Testboard Casio Captain Ds Elida Road QA Review Sales Ylimeonsaes vens Sales Menu So SO Mscmarenance SO Mscmarenance Maintenance SS venu emeren SS venu emeren Maintenance Messen comer Center So There are two sample markets set up We will document how we set up the Tampa market in this manual Remote File Managment First click on setup on the toolbar to go to the various configuration options The drop down menu shows Location Setup Market Region SQL Server uit Sete Purge Records Auto Pole Menu Transfer Log Product Cost Location Setup MarketfRegian SOL Server Setup Enterprize Setup Setup and Enterprize Setup Click on Market Region In the example to the left we have set up a region called Florida and a market called ampa We used our state as the region and city as the market This is just an example and can be done in many different ways After you decide what to call each field you must click sa
9. areas without having to keep returning to the nearest workstation to enter his her orders This is a guide to what the customer would need to purchase and how to configure Micro ale and Windows to get it running 2 0 Prerequisites In order to use the PDA option there are a few things that have to be done First there is an additional per site licensing fee Next and most important is to have at least one system in the network be running Windows 2000 or 2003 server This should come with at least 2 terminal services licenses Additional licenses can be purchased if necessary When purchasing your PDA s you will need to specify 3 things 1 Must have Windows operating system 2 Must have wireless network adapter WLAN 3 Must have Windows terminal services client installed After these 3 minimum requirements have been met another concern is that the unit s should be rugged enough for every day use In other words an industrial type model should seriously be considered It will also be necessary to have a wireless access point connected to the network switch to provide the PDAs a way to communicate with the system running terminal services 3 0 Configuration 3 1 Windows set up After installing 2000 or 2003 Server here is a guide on how to setup the system for PDA use First of all the server should have a static IP address This will greatly simplify the handheld s configuration In order to configure the Server for this
10. is done run a program on the Windows server called terminal services configuration This is found under Start Programs Administrative Tools terminal services configuration This is the screen that should come up Terminal Services Configuration Action vi m EA o a current connection Ppa tcp Microsoft RDF 5 0 called PDA This is our office handheld and it could be any name the customer chooses Notice that it shows On the next page the different options available under the connection properties will be explained There are as shown several different tabs available The ones that will be used are Environment Logon Settings and Client Settings LE ae RA emote Control Clhenk Settings MH etwork Adapter Permissions General Logon Sethimg Sessoms l Environment l PDA T ype Pl porasokk ROP S 0 T ra ansport icp Comment Moo Ee nee First let s look at logon settings The Se fa z following example shows how to set up A e tier ata a a ue rates a connection to automatically sign on the Use standard windows authentication p server with administrator as the user ID with its corresponding password 71 PEA Properties OK l sneer Apply Also do not check always prompt for a ee ee ae password else anytime the PDA is connected the user will have to supply a user ID and password Bian ie Gener ee User name admin
11. listed above On the Fly Remote Monitors Only and Enable Monitor Refresh This must be selected on each register where the kitchen video is desired Make sure you Save the settings Please Note If On The Fly Remote Monitors Only is NOT checked you WILL NOT be able to access the button labeled Kitchen Video Setup The next Item in the setup process is Video Server Setup General Options 1 General Options 2 Full Service Options Sales Tax Multi Sales Tax Rates Are In Use Multi Special Tax Rates In Use Allow Non Taxed Misc Sale fd Display Amount Tendered td Display Check Total on Order Screen Wf Menu Items Display 24 Buttons i Disable Qty Key iH Use Blind Audits For Cashiers EE E Use Quick Menu On This Terminal Server Name gl Misc Sale N at Allowed REG E Menu ltem Grouped Together E Menu Items In Order as Entered Port Address E Disable Order History i O01 E Tom On Time Event Prefix me E E Scan ltem Required Quantity k3 Allow Configuration By Job Title de None I Modifiers 1 St Mod Prefi He Standard sl Hourly 5 ale od Frer Ma l Disable Modifier Pret Buttons ae Configuration M m E m m m B B E Use 1 2 on Modifiers 2 nd Mod Preis i al Use 1 4 on Modifiers Create Label Kitchen Video 3 rd Mod Pret stra Select Modifiers by 14 Placement File Setup Video Server Setup To configure the server press the button labeled Kitchen Video Setup Th
12. use a scale The QTY button located on the order screen will only work with items that are not using the scale interface The repeat Item button located on the order screen will only work with items that are not using the scale interface If an item is selected that uses the scale before anything is placed onto the scale then an error message will be displayed stating Scale not Ready Please Try again Scale Not Read Installing Intercard Components 1 Unzip and copy Cash_Connect folder to C 2 In Cash_Connect folder in Package folder run setup exe installs VB runtime 3 In C Cash_Connect folder edit Cash_Connect ini file as follows Server Address 192 168 0 9 3014 assign primary transaction server IP here Web service http 192 168 0 9 WS_AccountHistory WebServiceAccountHistory asmx wsdl assign IP address of data base here Connection Retry 5 Wait 100 MacAddress Address 003A 13D7M4J20 assign MAC address of the local computer here 4 Register dll Go to Start gt Run and type the following into the command line regsvr32 C Cash_Connect Cash_Connect dll and click lt Enter gt 5 Install soapsdk exe XML based Simple Object Access Protocol 6 Configure M CFG ini file in the Micro ale directory as follows DebitCards Generic Return Card Sentinels On Always On Max BONUS vsccecentactnacsntvendosteveeuctstauceans 10 1 will disable 0 will allow any amount
13. 00 9677 01 9668 01 M IC ro al ere DO rts menu Paid Outs 0 00 0 00 0 00 0 Deposits 186 96 175 38 0 00 362 34 The dates shown are the Dining Room Sales 92 00 184 38 193 97 470 35 Dining Room Qty 2 00 3 00 4 00 9 d Go Sales 28 98 0 00 0 00 28 98 on ly ates on th IS Go Qty 1 00 0 00 0 00 1 d d Sie TSE aT E T RE machine that had reporte Drive Thru Qty 0 00 0 00 0 00 0 Call In Sales 65 98 0 00 0 00 65 98 sal Cs Call In Qty 2 00 0 00 0 00 2 Accounted For 186 96 184 38 9677 01 9305 67 Adjusted Sales 186 96 184 38 193 97 565 31 Over Short 0 00 3 00 193 97 202 97 None Taxed Sales 0 00 1 50 0 00 1 5 Tip charge Back 0 00 0 00 0 00 0 Deposits Collected 0 00 0 00 0 00 0 House Charges 0 00 0 00 0 00 0 Table Average 32 40 26 33 12 00 70 73 Credit Card Tips 0 00 0 00 9704 01 9704 01 This next shot shows the bottom portion of the screen which shows the Market Region and WITLI location we are seeing otua Name USSU 1e oan Asal Region Florida Florida Florida Market Tampa Tampa Tampa At the extreme lower portion of the screen we see a line of values which are all the various averages from the report above Avg Net Avg Over Shot Avg Voids Amt Avg Disc Amt Avg Labor Hrs Avg Dr Trans Avg Go Trans Avg DT Trans Below is a picture of the toolbar and different search options available w Sales Data Exit Print Load Dates Reports by Region Market Show Sales Mix Region Market Sales Mix Unit Sales Reports
14. Table of Contents S 1 Printer Setup S 2 Register Setup S 3 Credit Card Setup S 4 Kitchen Video Setup S 5 Exchange Rate S 6 Berg Liquor System S 7 PDA Configuration S 8 EnterPrize Manual S 9 Scale Interface Manual S 10 Intercard Setup S 11 Mercury Gift Card Setup Setting up Printers BIOS The parallel port must be set to allow bi directional communication WINDOWS Install Epson Advanced Printer Driver lt ADT209E exe gt in default directory When prompted to Select Install Modules choose y StatusAPI THIS BOX MUST BE CHECKED y The printers that are in use on the terminal where you are installing ADT209E Example TM T88lll Receipt for the receipt printer and TM U210B Receipt for the Kitchen Remote Restart the computer when prompted In the Windows printers folder rename the Epson printers that the ADT209E exe installed according to their function Receipt Bar Kitchen etc and share the ones that will be accessed by other terminals from across the network Kitchen Bar etc If you are upgrading the Epson Advanced printer driver and have printers already installed see upgrade notes below Delete any virtual Epson printers that were created that you will not be connecting directly to this terminal Then go to the Windows Printers folder In each local printer s properties click on the Ports tab and adjust the port For printers attached to LPT1 leave the port set to ESD_LPT1 For printers attached to COM p
15. Windows the printer MUST be named the same as the remote printer in Micro ale Then click the setup button on the PrinterMonitor program and check only the printers Micro ale is using Terminal that hosts a remote printer but the local terminal does not print to that remote printer Ex Bar remote printer at Bar terminal In Micro ale you must set that printer s port to none Then in the PrinterMonitor window click the setup button and check only the printers Micro ale is using Do not check any boxes next to other office printers or even the Back Office printer fax machines or other miscellaneous virtual printers such as WinFax Symantec Fax etc Selecting printers and clicking save creates a Configuration List file that tells Micro ale to only check the status of the selected printers IMPORTANT NOTE You must shutdown the PrinterMonitor program after any changes are made to the printer settings in Windows or Micro ale so that it will load the new settings the next time Micro ale starts Upgrading the Epson Advanced Printer Driver If there are printers already installed you should delete them and then rename the new printers that are installed during the upgrade as above If any of the deleted printers were shared you will need to re share them and re connect to the newly renamed printers from each of the remote terminals S 2 Register Setup Local and Remote Register Locations Local Register Setup Syste
16. art up Micro ale and go to the manager s menu From the manager s menu select the Register Setup key This will take you to the System Setup menu Once inside the System Setup menu select the Printer devices Setup button this will take you to the printer setup screen On the bottom of the screen is the Attached Attachad Devices Set p Devices Setup button This button will take you to the Misc Setup screen which is where you will setup the scale System Setup In the Misc Setup screen the first item x that appears is the NCI Scale setup The first field that needs to be filled is the Connected To field Click the drop down menu on the right hand side of the field and select the appropriate communications port for Neve ie your device In our example the scale is connected to Com 1 The other field that needs to be filled is the Data Rate field Once again click the drop down menu on the Nowe a right hand side of the field and select the correct baud rate The scale interface in Micro ale will be using 9600 e 7 2 After Save the baud rate is selected touch the Save button to save you new Settings Help 03 49 PM 0X 19 2009 If the scale has been successfully installed then the word HELP should now appear directly above the time on the I D Entry screen If you touch the word Help then a small popu
17. e SS sase AI different Capai Tie ida Redd available locations We are going to highlight Testboard and click the Log On To Server button to the right This will if we have configured this location correctly and the location is up and running in Micro ale with NetEnterPrize turned on bring up the next screen a File Managem en Quit Send Read Messages Receive Files Send Files Receive All Databases Receive All System Files Cancel Transfer n t h e e X a m p e J File Transfer Information ES p you can see that Captain Ds Elida Road we are logged into Testboarg It shows a successful login RacsheTaMainbe E Trenser Menu in the Status Log Pending Incomming Files Pending Qut Going Files Synchronize Ste aan win dow and we List of All Remote System Can NOW administer this location from our office system The server name in this case is the IP address of this Delete all files Send all files ile Transfer Idle particular system Receive To Main Dir Receive Files To InBox Transfer Menu Synchronize Site Pending Incomming Files Pending Qut Going Files many F List of All Be System O pt O n S P List of All Incomming Files ava a b e Delete allfiles Sendallfiles here For instance you can touch the button Receive last 7 days sales which will pull the sales summary info from this system Another very important button is Synch
18. e a scale The second field that needs to be filled is the Tare Weight field This is where you would enter in the weight of your tare based on the weighing option set previously i e oz lb kg In our example we have created a tare called Seafood Basket that weighs 25 kg When this tare is assigned to a menu item Micro ale will deduct the tare weight from the price of the item When you have filled in both fields for your new tare touch the Save button and exit Tare Weight Setup After you have created your tares you can now create S cee Test A your menu items In the Menu _ Szesn Sub cat Sone swt X Maintenance screen select the aes button Menu Items and Pricing This will take to the area where menu items are Remote Printer 1 Remote Printer 2 created In the example on the Remote Printer 3 right we have created a menu ieee emote Printer item called Scale Test 1 In Remote Printer 6 this section we are only going to discuss areas that are relevant to scale setup For more detailed information on creating a menu item please refer to the Menu Maintenance section of the Micro ale user manual In the field labeled Regular Price you will enter in the base price of your menu item Our menu item has a base price of 1 49 This would be per ounce pound or kilogram depending on what you have selected in Register Options To enab
19. e screen is also a little different as the next illustration shows A table can be selected from this list or if the system has a ee table layout configured that could be used instead Once a table is selected the display shown would be as follows The menu layout is obviously reformatted to fit this screen configuration and changes the normal StL ey ots button layout into a linear format left to Kids and Family Pa right top to bottom They still operate as cece and Sid usual menu items pull up attached a modifiers and so on Once the ticket is completed just hit done and the order will be sent to the appropriate printer Categories Menu item List Fish and Chicken Catfish Dinner Catfish Feast Chicken Dinner ai ie Eit L Check Total 0 00 Overview Microg ale EnterPrize is a valuable powerful tool for all Micro ale users It is designed for those who have multiple store locations and regions It gives the owner manager an invaluable way to monitor administer and poll all their stores from a central location This manual will show step by step how to install and configure this useful simple to use program To use EnterPrize all stores and the corporate central office must have a full time internet connection This can be accomplished with either DSL with at least one static IP address for each site or Cable modem connection i e Roadrunner This is necessary for the home site to connect at
20. edit Cards E Enable Pre Authorization C Cards Managers Menu Register Setup Register Options If the connection is to Mercury Payment Systems check Enable Credit Cards Online Do NOT check this box if you are processing credit cards through a Datatran modem Enable Credit Card Group allows you to set up two or more separate groups of terminals on the same Windows network that will each work as a separate Micro ale system but all groups will process credit cards via the same connection Each group will perform separate closing reports and store sales data separately but credit card transactions will be stored together for all groups The last group to Close Out for the day must manually activate the credit card batch routine from the Manager Menu Credit Card Menu Tips Voids Batching Batch Credit Cards Using the Group Name assignments at each terminal will organize the credit card transactions so that each group s reports will only show the transactions relating to that specific group see Group Setup Hold Check Open for Tip Full Service Option Only will keep checks open that were closed to credit card until a tip is applied to the transaction or Exit is pressed The check will indicate by color that it has been paid and is now waiting for a tip to be applied Enable Pre Authorization C Cards Full Service Option Only allows a user to preauthorize a credit card for an amount before the sale 1s complete Only with o
21. est Scale Test 2 H Scale Test 3 W 2 3 Menu Maintenance T D ann Menu Category med Events Menu Modifiers SS a Sy Sub Category Menu pen ALL F ESJIS is Menu stems and Pricing Troup I I y Menu item Button Department Menu Shift Levels F Tab 1014 1014 0 85 oz Scale Test 1 0 85 oz Scale Test 2 0 85 oz Scale Test 3 Tab 1013 1013 a A SS Tare Weight Setup k akaaka Gombo Menu Items 0 85 Ib Scale Test 1 0 85 Ib Scale Test 2 0 85 Ib Scale Test 3 Tab 1012 1012 0 85 kg Scale Test 1 0 85 kg Scale Test 2 0 85 kg Scale Test 3 l H i weight type you select 43 b 89 b 43 1b 49 02 3 02 49 02 kg kg i kg 4 ac 49 Order Screen Seat 1 Lor 4 24 8 07 Seat l ra 4 24 8 07 Seat 1 1 27 4 24 8 07 come Sa Se Once in Menu Maintenance the first thing that you will Tare Weight setup need to do is select the Tare Weight Setup button This will take you to the Tare Setup screen In this screen you will be able to create the different tares Tare Weight hs that your menu items will be using The 2 0 060 T first field that will need to be filled is the Name field This is where you type in the name of your individual tares In the example to the right we have created a tare called Seafood Basket to be used with our seafood items that are required to us
22. etup Shift Level Setup Button Layout Employee List Labor Reports NedDess l Next we look at employee maintenance Dao Ao o C At left we see the available options You 1i Can print an individual time card check overtime watch or even close out time records Also notice the window identifying that we are currently looking at Location Testboard Syetaen Mena BP TIIE ut Serebhesage Delete Message Clear a At left this screen shows the Message Center The lt message as shown in the lt example is typed in on the main window and saved There is a window for messages from office and to office Once a message is J typed in and saved it goes into pending outgoing files until polling takes place This picture shows that a message was sent out from E Meg the office at 9 40 am In this picture we can see that there is an incoming message from one of the stores in this 101 738AM Msq case it is from store Testboard When this msg ID is double clicked we see the following F Internal Messaging System We know this is the site we are getting the server John Smith nas called in sick today message from by looking at the msg ID above This ID will show up in the Pending Incoming Files window that we looked at on this particular site s login screen as follows Pending Incomming Files TO1738AM Msg This display will be cleared afte
23. file into the Micro ale directory across the Location of Debit Card File path as set in the M CFG ini file see above Using Intercard Play Cards 1 Setup Go to Manager Menu Menu Maintenance Menu Items and Pricing Type a name Play Card Select the category where you want the Play Card button to reside Select Debit Card as the department Enter the amount to add to the card leave set to 0 00 if the amount will be entered at the time of sale and then check the box for Enable Open Price Remove the Taxable checkmark Click the Debit Card Setup button if advanced options are desired Here you can award extra Points for a purchase or you can award Bonus cash that can be used in the games Bonus cash cannot be redeemed for food beverage or merchandise Note Courtesy and Group No are no longer used Click Save click Yes to Update All Registers and click Yes to Assign the Menu Item to a Button Select the category where you assigned the item Touch the new item in the Unassigned Menu Items list and then touch a blank button Set button colors if desired and then click Save 2 Transactions Start a new check and ring up the menu item Play Card you created above You will be prompted to enter the amount to add to the Play Card Enter an amount using the decimal point and click Done After the check is tendered and the cashier touched the Accept button a window will appear prompting the cashier to
24. following screen Preparation Forcaster su Employee Scheduler Remote Office Polling Internal Message System This shows recent messages with their time stamp and we can click on any message in this window to view I rl it This picture on the left shows the upper right hand corner of the Micro ale ID screen when 04 36 PM 10 30 2 a message or messages have been sent to this terminal from the office Router Configuration The router used at the remote end has to be configured to allow port 20 to be forwarded through to the IP address of the computer at the store that is running Net EnterPrize or communication will not be possible If you didnt purchase a router through Micro ale contact the DSL or Cable modem supplier from whom you purchased your service for assistance Also it is absolutely imperative that your service includes at least one Static or permanent IP address or constant incoming communication will not be possible Otherwise the store would have to be contacted every time polling or site synchronization was necessary to obtain the current public IP address This would make auto polling impossible S 9 0 Scale Interface Manual Setting Up Scale Micro ale interfaces with the NCI Weightronix 6720 scale To setup the scale to work with Micro ale the first thing that needs to be done is to connect the scale to a serial port on the computer After the scale is physically connected to the computer st
25. int ol Remote Printer 4 Select a menu item Check the box Remote Printing is Required this will activate the section labeled remote printers Select the name of each remote that this menu item will be sent to Make sure that no spaces are skipped The remote printing routine searches for each printer until it sees none or not available Any printer assigned after that will not be accepted Make sure you click Save when done Routing modifier to different remote printers Modifer Options Add to List Mandatory Selection I Allow more than one selection J Expand Print on Ticket I Print in Color Side Mods Search Rernove herr Move Moditier Op Remote Printer Remote Printer Remote Printer Remote Printer Remote Printer Remote Printer Assign Altemate Rernote Printers Modifiers by default travel with the menu items If an alternate printer is required click the gray button on the bottom left A blue box Remote Printer Assignment will appear Modifiers can be rerouted to a different printer or even skipped In this example the modifier Fries will not travel with the menu items assigned Fries will not be sent to the menu item s 1 remote printer and will be sent to monitor 2 instead In the remote printer assignments setting the remote printer to none will set the item back to default causing the item to travel with the menu items remote printers The advantage in using this setup is
26. ion portion Next will be the settings necessary within Micro ale 3 2 Micro ale Set up This next section will cover what has to be configured within Micro ale for handheld operation Once the decision has been made to go with PDA s it has to be turned on in the license Then there are certain options that have to be set in the Handheld tab within Register Options This will be illustrated in the example on the next page License 4 Menu f Credit Cards Printing Cash Drawer Cashier Options Hand Held Options for Hand Held Devices Disable Number In Party Disable Table Number IV Use Table List Allow Hold on Menu Items Disable Inclusive Tax Adjustment fee aa This example shows the Handheld tab within Monutere creme Topstar Register Options At least one of these options must be set or when the PDA connects the screen will say No handheld configuration and log itself off The next example will show an actual screen after Seat Totals Not Printed Save For Hand Bar Code On Receipt Check Number e e Print Tip Add Line On Receipt correctly configuring the PDA terminal services and Micro ale This is the ID screen Once the server puts his her ID the next screen will come up Notice there is no Close Open Checks N Check option This has to be done at a regular workstation y or at a centralized check closing station if the system is so configured The tabl
27. is will display a box labeled Kitchen Video Setup See example above There is no need to change the port address Port address is the port which data is passed between the register and the video server Server Name enter the name of the register where the video server is connected You must use the network computer name of the video server see next page example to get to network computer name Note each register will require it own setup Video Server The machine connected to the video system will need to have Start Remote Video Server checked See example above in the yellow box Only the video server should have this box checked To find the network computer name click start on the task bar Click Settings Click control panel Double click the icon labeled Network Select the tab Identification This will display the computer name and the work group it belongs to File Edit View Go Favorte Help a oe p fee Fiat Porter Up Cut Copy Paste L Address Control Panel Configuration Identification Access Control ahs Windows uses the following information to identity your S Add New AddRemove T computer on the network Please type a name for this i Hardware Programs computer the workgroup it will appear in and a short Co ntro I Pa ne i description of the computer Network _ Computer name REG Interet Configures network hardware and Game software Controllers Options Ag
28. is will enter the correct local path Server Path for quick service systems the path should be local In a full service environment the path should be set to a single station that will act as the server for the shared check file Common Path location for time records inventory records frequent dinner this path should point to single terminal in the system where configured for full or express service the History Path old Backup Path should be pointed to the same machine as the common path Backup path location for all sales history and archive files Manually Set Remote Data Location in the field next to clear name type in the name of the remote register click the button manually set remote data location the name will be converted to a standard naming convention click on a button to the left of the appropriate path this will check for system file before the path can be set you cannot save an invalid system path How to Setup A Network Share MicroSale Properties General Sharing Customize Local sharing and secunty t To share this folder with other users of this computer ie only drag it to the Shared Documents folder a abe To make this folder and its subfolders private so that vantGa only you have access select the following check box ke Cec Saima Wake this folder privat mtannica ode Advisor for Vist e Ae Aa doth ae To share this vork users an Er ate users of this _select the first check boxbelow
29. ish 1 Pup Sump On the next page we will show the Sales Data Me Chicken screen after we entered in some sample product costing on this screen 2 PC Ckn Dinner 2 PC Dinner 2 Piece Dinner 24 PC Shrimp 3 COUNTRY COMB ms Sales Data Exit Print Load Dates Reports by Region Market Show Sales Mix Region Market Sales Mix Unit Sales Reports As YO U Ca n S e e n th e Search For illustration there is now a Floida Tampa tts Sales Sales Mix markup percentage and a return Dat TE gmt Lt amount Qty Sold TotalSales Mix Sales Dept MarkUp Return Net 5 19 20 63 20 63 260 1 00 3 97 3 97 500 0 00 0 00 0 00 0 4 09 16 26 16 26 164 6 39 25 40 25 40 128 0 00 0 00 0 00 0 00 0 00 0 00 0 50 1 99 1 99 4 49 17 85 17 85 0 00 0 00 0 00 0 00 0 00 0 00 0 50 1 99 1 99 0 00 0 00 0 00 0 50 1 99 1 99 BAKED AND BROILED gt 22 66 90 06 Medium Soft Drink 2 50 9 94 9 94 Sprite 0 00 0 00 0 00 DRINKS AND DESSERTS gt 2 50 9 94 Total l 25 16 O 0D O O O O co Ce co Cc CoO e e co o Next we get into the Auto Polling feature Below is an illustration of the option on the toolbar and its pull down Suto Pole h tenu TERE What this will allow is either the setup of a daily time to poll I Pole all ste your sites or manually poll by clicking on Poll all sites In most instances however you would want to set up a time preferably in the middle of the night to
30. ister 2 and so on Monitor Assignments Printer Hame Available Printers Device Name Test Printer emote Printer 4 Pemote Printer Remote Pinter Cash Drawer 1 Cash Drawer H2 Once the options have been selected the monitors will be added to list of available printers To select a monitor click on the list box labeled available printers find the name of the monitor and click this will select the monitor port and monitor name Once the monitors have been assigned you are now ready to assign monitors to menu items Note monitor and remote printers can be used together Example Remote printer Expo Com2 GenText Remote printer 2 Monitor 1 Monitor l Rmt Monitor 1 This configuration will send menu items to the expo printer and send menu items to monitor l Use as many combinations as desired The next step is assigning monitors to menu items Assign monitors to menu items Giant Fish San Modifier 1 Sandwich Wod g Category Sandwiches Kod ier H 2 E a aae Modifier 3 E Regular Price tton Appearance E a Modtier 4 Humber Arailable Giant an Fish Meal RS Sales Tax Table Sandwich Special Tax Table i Hauke Mita i Liquor Tar Amount q co Remote Printer H 2 Monitor 2 7 Available Daily Wf A Remote Printer 3 Monitor 2 Use Timed vents Modifiers ars Required Remote Printer 5 Remote Printing is Required Fj Remote Printer 6 Price Incluces SalesTax jg T exable Espand Pr
31. ister Name from caption above This is the only way for the video system to know which register the order is coming from Kitchen displays will show the register number at the top of the order box Make sure you press Save when through Assigning a COM port The COM port is assigned only on the video server The video server is the machine where the cable connects from the P O S Terminal to the video computer ane fant Pane Sadie Serna Sete for Geale oie fhagiag aan Frequests dob diios VORS Ealer iD Fort Harre Data Rate Fort Harrie Data Rate EE Com Data Rate Port Marnie Data Rate Com None None 8200 8 z Port Mare Data Rate Fort Marne Data Rate Port Narne Data Rate To assign the port click on the list box from port name under Monitor Port Select the com port where the video server cable is connected The data rate should be 9600 n 8 Make sure you Save the settings when done Activate Video System i Set System To Fast Food E IO Number is Required for every Sale Wf Disable Multiple Trays Seats E Enable Audit Transfer O Type Name on Each Check E Enable Drive Thru Orders Wf Order Recall For Drive Thru Orders fl Time Drive Thru From Window i Common Check Numbers lw On The Fly Remote Monitors Only fd Enable Monitor Refresh IE Disable Register Audit JE Enable Mandatory Order Destination E Enable Mandatory Punch In E Disable Cashier Lock Wf Cashier Department Report Click on the 2 options
32. istrator Next take a look at the Environment tab Bomar o Je Proper ie E Password eo Se el This shows G e ACE the actu al M Always prompt for password al See settings from user profile and Lo Manager application or program that this session will ee gee er ee automatically start once connected As can be seen Re in the example the checkbox for Override OO settings is checked This locks the PDA into this Client wallpaper startup application The program path and filename Ses eg ee ee nee oe ee eee re erey is the same that a normal workstation would use e with the exception of the added PDA extension And yes the PDA has to be in caps Notice also that the Disable wallpaper option is checked This cuts down on the amount of graphics that has to be loaded Next we look at Client Settings PDA Properties i Notice that Use connection Remote contol Client Seumas Network adapter remsions Setting from user settings has been checked Also COM port DA Use connection settings from user settings mapping has been checked This k Connect client drives at logan 1S to allow access to remote Connectian I Connect client printers at logan I Default bo main client printer printers Disable the Following Ce Drive mapping VW indows printer mapping LFT port mapping COR port mapping Clipboard mapping qid 114 Sudio mapping This is the end of the Windows configurat
33. it 1s necessary to go to the network configuration options On the desktop simply right click My Network Places and left click on properties This will yield a screen similar to the picture on the next page J amp Network and Dial up Connections ea a Fie Edit View Favorites Tools Advanced Help A Once this 1S done right click on Local Area 4m Back Mes Sected Us4 Folders cS as MS 3 ar _ Connection and in the drop down box left click on oe properties This gives the screen in the next example atk Local Ares Connection 2 LAN ZJZ General This shows the typical hee network protocols installed E9 este rTL8139A PCIFastEthemet Adepter 2 with Windows We will be working with TCP IP Just scroll down until internet protocol is visible then highlight oSI it and hit the properties button This yields the screen in the ogee geprs Sherete Microsoft Netos following example v X AppleTalk Protocol V X NetBEUI Protocol 4 oil nternet Protocol TCP IP Properties E Install ___ Uninstal Properties General m i r Description l BS Here 1t 1S cle ar that thi S Sy stem Allows your computer to access resources on a Microsoft You can get IP settings assigned automatically if your network supports network rhe a ER need to ask your network administrator for i S cu rr e ntly C onfi gur e d t O MV Show icon in taskbar when co
34. l Server Start Net Enterprize The next shot shows the setup within Register Configuration This is found under Database Options SQL Setup Database Options Sql Setup Remote Register Locations Closing Report Setup Group Names Exchange Rates 07 17 2003 Week MACHINES S a eae 10 27 2003 week MACHINE4 S PAN i 1 MACHINE4Chk StatBkup mdb ene E 1 MACHINE 4FinancialB kup mdb Enter Prize Server Mame P 2MACHNEACHK StaBkupmdo TE 2 MACHINE 4FinancialB kup mdb 2 MACHINE 4Chk 5tatE kup mdb Path To Import Files EPZ C Program FilesSMicrofale InBon s 3 MACHINE 4Financialbkup mdb 4 i i Path To Export Files EP C Program Files Micro ale0 utB ox Compact Compact As Patabase Highlight the data but d FTF User Name FIP Password Delete 3137 Save Send Part Listen Fort Save The Path to Import Files EPZ and Path to Export Files EPZ come up automatically by touching the respective buttons We put in M for the FTP user name and 9137 for the password These have to match what was put in at the office computer in EnterPrize for this location The send port and listen ports have to be 20 and 21 respectively These ports are used exclusively by FTP communication These last screens will show the Message Center at the remote location This is accessed by touching Software Links on the main Manager Menu a Just touch Internal Message System R P M Cost Analysis which will give the
35. l tab make sure the Special Option Enable Gift Cards Local is checked This option must be enabled to use InterCard Play Card functions Mercury Gift Card Setup Version 6 0 and higher Setup in three easy steps 1 Mercury Gift Card Settings in Register Configuration Port Number should always be 9100 Set the Path to Database to the Common Path Machine Example C Program Files Micro ale on the file server or CommonPathMachineName Micro ale for other terminals Menu Access Setup Local Register Seu System Infomation Credit Card Paid Outs Customer Requests Job Titles Voids Syste Disk Clean Up Speed Tender Group Ne Suggested Tip Logo Setup Database ons Remote Register Locations Closing Report Setup G2 Backuppay com You Account Number Here C Program Files Microf ale Must Be Setup On Each Terminal including the Backoffice 2 Setup a new tender in Register Configuration Create a tender Name can be anything Check the box for Mercury Gift and Save Disk Clean Up Suggested Tip Logo Setup Speed Tender Group Names Exchanc Database Options Remote Register Locations Closing Report Setup Mercury Gift Local Register Setup System Information Menu Access Setup Credit Card Paid Outs Customer Requests Job Titles Voids System Paths Credit Carc Mercury Gift Card Tip Charge Modifier Back Pretiss Discount Paid Quts Job Tit
36. le the use of scale with the menu item you will need to put a check mark in the box titled Scale Price Unit Cost This check box lets the software know that the items price will depend on input from the scale After that check box is selected the finale thing that you will need to do to setup the item for scale is select the tare for the item To the right of the check boxes there will be a drop down menu called Tare weight If you click the drop down arrow beside the field you will be able to choose from the different tares that you have created You will also have the option of selecting Open Tare By selecting Open Tare Micro ale will display a pop up window to select from the tares that you have created whenever the item is selected from the order screen Select the Save button when you are finished creating you menu item Misc Information Regarding Scale Interface Timed Events Timed events can be used with scaled menu items The timed event will effect the base price of the item Manual Scale Entries Micro ale does not allow manual scale entries Shift Levels Shift pricing i e small medium and large cannot be used with scale items Item Consolidation on Receipt The function to allow consolidation of items on receipt will be disabled for all checks and items if the scale interface is being used The Change Item button on the order screen will only work with items that are not set to
37. led liquor dispenser Setup this is the com port that the Berg pouring device is attached to Select the baud rate that the computer and device will communicate at see Berg manual for baud rate and cable configuration Press Save How to activate pouring server Quick Service Options License Defaults Meal Periods Printing Cash Drawer Options Quick Service Quick Serv Bk Counter Office Quick Service Drive Thru Wf Enable Diner Frequency E Tun On Finger Print Device Lic Reg Bi Finger Print Required To Open Check E Use Dining Room Screen Lic Req Wf Bussers Releases Table Wf Enable Scheduler fd Liquor Dispensing Server Full Service Full Service Wait Station Back Office Full Service Bar Station To turn on the Berg system interface Go to the Managers Menu Go to Register Setup Go to Register Options Select the tab License Defaults Meal Periods Under licensed Options check the box Liquor Dispensing Server Press Save It will be necessary to restart Micro ale after this option is checked Each time Micro ale starts the pouring server will be started automatically AER ee Micro ale PDA 1 0 Introduction Micro ale has an optional PDA or handheld configuration available With this interface any Windows based PDA with a wireless network adapter WLAN can be used in conjunction with the terminal services client to afford the server much more freedom to stay near assigned tables or
38. les Feason Customer W oid Refund festa tee ps et The new tender only needs to be setup at one terminal When you save it it will update the other terminals via the remote register location paths 3 Create a Menu Item to sell gift cards Create a menu item Name can be anything Select the Department Mercury Gift Uncheck Taxable Check the box for Enable Open Price if you only want to have one button that prompts for the Gift Card amount each time one is sold Otherwise setup multiple gift card menu items with in the desired increments using the department Mercury Gift and making sure to uncheck Taxable Mercury Gift Show all terms Category Sub Cat Extras Mercury Gift Buton Fre m 4 0 00 v r cd z r 1 P J Operations Sell a Gift Card Gift Cards sell just like any menu item Micro ale will prompt you to swipe the gift card when the tender is accepted for that check so the check must be closed to add the value to the card Redeem a Gift Card On tender screen choose the tender for Mercury Gift Card Micro ale will prompt you to swipe the gift card IMPORTANT NOTE Tips must be entered at the time of the sale The cashier must tender the check for the sale amount PLUS tip amount if any Tips cannot be applied after the sale
39. lick on the find remote users double click from the list this will test for the system paths and insert the remote register name as well as the remote register path in the correct fields press save you cannot save more location than the licensed number of users Do not pick the local machine from the list only select remote users here Review saved user click the ellipse labeled remote register name this will display the list of all remote register location click and the information will be loaded press delete to remove the location Make sure that the number of users selected Not Licensed and the number of remote locations match A three terminal system should have 3 user selected from the local register setup page and two remote register locations in the remote register location page If a register is down for service it is only necessary the set the number of user to the remaining number of registers still in service Manually enter remote register location type the name of the remote register in the remote register name field the press the button labeled manually set remote user this will validate the remote path and create the correct remote path string S 3 Credit Card Setup If you are not processing credit cards through Micro ale s credit card interface you must disable credit cards on each terminal see picture below Check the box Disable Credit Cards and Save If you are processing credit cards by phone line you must i
40. m Information 7 Speed Tenders Menu Access Setup 7 ae l Find Remote Data Mai T MBENSMICRO ALE EERE ata ra C Program Files Microfale BEME E C Program Files Micro ale WEEN SM DOCUMENTS EN SABE NAN EW INSTALL Common Path C Program Files Micro ale WWBEN LTAC WBEN LTSMicrofale C Program Files Micro ales WBEN LT DevStudio SWBEN LT Microsoft Visual 5 WABER LT SMicrogott Visual S Ceana M Guick Service System 00 NOT Check If Full Service Manually Set Remote Data Location In Register Configuration Tab Local Register Setup see network shares Make sure the quick service system box is not check unless the system is being used as a quick service system Incorrect configuration can double up sales figures Press the network name button this will capture the window network name for this computer Click the ellipse to select the number of user the number of uses is determined by the license file and will not accept keyboard input Click on the button Find Remote Data the list box below will be populated with network share found in the system Click on a share name from the box the path will be inserted into the box below click on the appropriate path button to insert the text into path field Note all paths are tested before they will be accepted Data Path location for menu discounts and employee records the data path should always be local to set the path local click the Data Path Button th
41. nnected g Obtain an IP address automatically obtain an addre SS m Use the following IP address P adttess a automatically As previously Subnet mash a shown this is not the recommended way to go Instead Default gateway ar click on Use the following IP address This brings up the Obtain DNS server address automatically C Use the following DNS server addresses _ ee eee are next screen nternet Protocol TCP IP Properties E LE Alternate DNS server General o can get IF settings assigned aukomatically if your rnekwork SUpporks The example ae Seamus ay i eee eda need to ask your network administrator for shows a commonly used private IP Osetia call ates sutectisel Use the following IP address address but any valid address range could Paie ee be used This will be the value entered into Sea oes EEEE Default gatean p z Obtain DHS serer address automatically the connect to area on the PDA The next portion of the Windows configuration deals with setting up the connection session When the PDA connects we want it to automatically sign on to the server start the correct program Micro ale and then automatically sign off when the server logs off the terminal First open terminal services on the PDA and connect to the server at the address we have configured At this point it will still be necessary to put in a user ID and password Once this
42. nstall Datacap s Dial E Pay Server on the computer that the Datatran modem will be connected to Install the Dial E Pay Server and Epay Administrator on that terminal using the default install settings Start the Dial E Pay Server software once to set the default settings You will be prompted for the COM port number that the Datatran is connected to and the tip percentage Tip Percentage should be not less than 15 standard is 20 If you are processing credit cards via a high speed internet connection to an account with Mercury Payment Systems you do not need to install any additional software or hardware Configure Micro ale at each terminal h Tum On Finger Print Device Lic Fe Quick Service Bf Finger Print Required To Open Check Counter Office i Enable Scheduler Quick Service E Liquor Dispensing Server E Disable Free Pour Berg Full Service Full Service E Enable Remote Office Server Wait Staton Back Office Wf Enable Sol Server Full Service Bf Start Dial Enterprise Bar Station Bf Start Net Enterprise Sales Mix Prints Only Items ith Total ake Sales by Date If Enable Menu Meal Periods E Freeze Meal Period l Use Age Restricted Sell Menu Items Wf Turn On Time Event Prefix if Use Quick Menu On This Terminal If Menu Items Grouped Together JE Menu Items In Order as Entered if Scan tem Required Quantity E Enable Credit Cards Online Wf Enable Credit Card Group fl Hold Check Open For Tip WB Disable Cr
43. o Setup Micro ale is integrated with Micro Plus kitchen video system Kitchen video can be setup as a Line by Line or Not Line by Line Menu items can be routed to kitchen displays the moment the menu item is pressed or it can be setup to display the entire order once total is pressed Line By Line Requires one serial cable attached to a P O S terminal and com1 On the kitchen video computer up to 6 displays can be driven from this one cable When a menu item is pressed it will be displayed on the monitor If this item is deleted or modified it will be removed from the display Each order will be displayed together in one box of the display Not Line by Line Requires a cable for every monitor This configuration is similar to a kitchen printer setup Each monitor will be setup in windows see setup and routed the same as a kitchen printer Menu items are not sent to the display until the order is totaled and cannot be changed once it has been sent Register Name Setup focal Aeorifer Sefer ade TA E Weng Arcess Sefep REG C Program Files DevStudio y B Cashre C Program Files Devstudios 6 Cashre Find Registers C Program Files DevStudio B Cashre Back Up Path C Prograrm Files DevStudio B4Cashre hn Clear Hame Number of Users i Test Ed Quick Service System DO NOT Check If Full Service Paths Save Naming registers Each register must be named with REG_ followed by the register number see Reg
44. orts select the ESD_xxx port Example for a Remote on COM1 you would select ESD _COM1 Then install all Remote printers by browsing from each terminal across the network to the terminal where the remote printer is attached and double clicking on the shared printer MICRO ALE Printer Setup Screen Receipt Setup Click the drop down arrow and select Ne00 This will display a Device name in the available printers box to the right Keep selecting ports until the correct device name is displayed to the right Click Save Receipt Remote Setup One at a time type the printer name Kitchen Bar etc Click the drop down arrow under available port and select Ne00 This will display a Device name in the available printers box to the right Keep selecting ports until the correct device name is displayed to the right Click Save Remote Note you MUST save each remote printer individually PRINTER MONITOR runs in Windows separately from Micro ale Normal systems do not need any changes to be made to the PrinterMonitor exe program Systems that use the receipt printer as a remote printer and or systems that have a terminal hosting a remote printer but do not wish for that terminal to print orders to its own printer will require changes to the PrinterMonitor exe program See below Special Setup Situations Terminals where the receipt printer is also serving as a remote printer Ex Bar receipt printer is also the Bar remote printer In
45. p window should appear containing Weights and Measures certification information ia Weights and Measures Creating Menu to Work with Scale Before you can begin creating menu items to work with your new scale you will first need to setup how scaled items will be weighed by In the Register Setup menu go to Register Options Once in register options select the Time Clock Misc tab at the top of the screen In the Misc Items section look for the field marked Scale Weight By Click on the drop down arrow on the right hand side and choose from the three options listed 1b oz and kg After selection is completed touch the save button and exit register options System Setup Selecting the weight category lb oz and kg effects how the scaled menu items are displayed on the Order Screen as well as how they are displayed on the customer receipt Below is an example of what will appear on the receipt as well as the order screen depending on which Camera System Setup Order Screen Buttons Bf Hide Course Line BB Hide Start Tab Bi Hide Gratuity seek oe E From the manager s menu you will next need to select the Menu Maintenance button This will take you to the Menu Maintenance screen Receipt b Scale Test 1 b Scale Test 2 b Scale Test 3 See UE il 0 i Scale Test Scale Test Scale Test Scale T
46. pen checks and tabs No of Credit Card Copies set the number of credit card charge slips that you would like to print during credit card transactions A credit card charge slip can also be reprinted from the Credit Card menu The credit card charge slip will display only the last 4 numbers of the customer s credit card account number Setup a Credit Card Tender Credit Card Faid Outs Customer Requests Job Titles Voids Susi Credit Card Tender l Customer Wod Tip Types Paid Outs Fetes Job Titles Bee p Register Setup Register Configuration Press Tender Types button and type in the name desired Credit Card for example Do not separate credit card types here The totals for each type of credit card will be separated and itemized automatically on the reports Press Save to save the new credit card tender to each terminal Credit Card Server Setup ONLINE via an account with Mercury Payment Systems Credit Card Accounts Setup Primary Host Mame 2 Mercurmoay corr Secondary Host Mame fe MECU pA COM Merchant Id Number Enter Account Mumber Terminal Id ooog Data Cap Dial Host In Register Setup Register Configuration Credit Card Accounts Setup tab Primary Host Name x1 mercurypay com Secondary Host Name x2 mercurypay com Merchant Id Number is the account number from mercury usually 00000000000 name Terminal Id 00000 Authorize Percentage tip percentage should be no
47. poll sites This is how this is done Click on Time Setup This takes you to the next screen m Schedule lime ABHA As you can see it is very simple to set up Just type in the start time and hit save Ensom A This will force the office machine to poll all configured sites every day at this time All pending outgoing and incoming files will be sent to or received from the remote at this time Once this is set up the bottom right hand side of the screen will show that Polling will start at the time you have configured 2 44PM Poling Starts At 03 18 PM lf auto polling is not set up the screen in this area will say Auto polling not configured ee et Ot a a ee eS ty 255 PM Auto Polling Hot Configured In the next section we will cover the NetEnterPrize portion and how to set up the remote sites Net EnterPrize This is the NetEnterPrize setup portion of the manual This program has to be licensed and turned on at the remote site in Micro ale ed el W e e A ed ee ee el License Menu Credit Cards Printing Cashbe NIS iS done in Register Options under License Menu Credit Cards Put a check next to Enable Finger Print Device otart Net Enterprise and hit save This will start Finger Print Required To Sign On Enable Scheduler Up two programs upon the next re start of Liquor Dispensing Server sia pee ataste Micro ale Net EnterPrize and Database Enable Remote Office Server M al nte n a n ce Enable Sq
48. r synchronization or polling takes place The next option to be covered is Review Sales This screenshot shows the Sales Data screen Sales Data Exit Print Load Dates Reports by RegionfMarket Show Sales Mix Region Market Sales Mix Unit Sales Reports Filter By Region Filter By Market Search For Report Name All Regions None Sales Sales Mix DateRange 10 30 03 To frossi os a ft ee _ Captain Ds Elida Road SelectAll Avg Net Avg Over Short Awg oids Amt Avg Disc Amt Awg Labor Hrs Avg Dr Trans Avg Go Trans Avg DT Trans Again we chose Testboard as our location As follows Sales Data X B Exit Print Load Dates Reports by Region Market Show Sales Mix Region Market Sales Mix Unit Sales Reports Aft e r W e p u t n ee oo the desired date DetoRenge fiona z Te foes z F wwo E range and location we click Load Data This yields the following screen DateRange honza gt o hms Fo This is the same screen Date 10 20 03 10 21 03 10 23 03 Summary z Gross Sales 186 96 31454 193 97 695 47 th at can be O bt ain ed by Net Sales 186 96 184 38 193 97 565 31 H l Sales Tax 0 00 0 00 0 00 0 S Special Tax 0 00 0 00 0 00 0 looking at Dai ly ales Liquor Tax 0 00 0 00 0 00 0 S 5 Voids 0 00 119 66 0 00 119 66 um mary at the remote S Discounts 0 00 10 50 0 00 10 5 Tenders 0 00 9
49. ronize Site This will receive and send any incoming and outgoing files and or messages sitting in the queues shown in the Pending Incoming Out going files windows These could be menu files messages between terminals system files etc Any file that was being used to maintain and administer the remote system will be sent or received You can touch the button on the toolbar Send receive messages which can be used to send or receive a text message from the remote location You could change the menu employee file any of the main operating files used within Micro ale from the main office and roll it out to all your stores from one location Below is a screenshot of the toolbar on the login screen with all the ees shown File Management System Quit SendfRead Messages Receive Files Send Files Receive All Databases Receive All System Files Cancel Transfer File Transfer Information The first time any location is connected to all the databases from that location should be downloaded by clicking Receive all databases on the toolbar It is also possible to send or receive only selected databases as seen in the examples below a S e This shows the different databases you might want Menu Files Ey neces Meufe to work with and or replace on the remote site Next Modifiers Discounts a a Employee we are going to go back one screen and show some House Account sds i of the options available there Food Cast
50. swipe a Play Card to add the value to the account If you want to add value to multiple cards ring up the menu item Play Card once for each card When you close and tender that check you will be prompted to swipe a Play Card once for each menu item you rang up 3 Advanced Options From the Order Screen click the Options button and click Debit Card From the Manager menu click Software Connections Menu and click InterCard Manager Menu Read Card Data allows you to see the current total Cash Points and Bonus on an account Add Points and Add Bonus allow you to add those values to the account in any desired increment Account History shows the total Cash Points and Bonus on an account in addition to listing every transaction involving the account Transfer Balance allows you to transfer all of the values from one account to another in case the card becomes lost or damaged Consolidate Card allows you to combine the values from up to five Play Cards onto one of the original cards Deactivate Card will mark the account as locked so that it cannot be used 4 Setting up Play Card Tender Go to manager Menu Register Setup Register Configuration and click on the tab for Credit Card Paid Outs Customer Requests Job Titles and Voids Click the Tender Types button Type a name for the tender Play Card Put a checkmark in the box next to Debit Card and Save NOTE In Register Options on the Modifiers Phone Orders Genera
51. t less that 15 standard is 20 Click the Default Internet button and then type the alphanumeric account number from Mercury in the Merchant Id Number box Save exit to Windows and restart Micro ale DIAL via Datatran modem using Dial ePay software interface Credit Card Accounts Setup Primary Host Name nter Server Hame Secondary Host Name Enter Server Hame Merchant Id Number ialE Pay Terminal Id OO00 Authorize Percentage Data Cap Dial Host Internet Find Network Remotes For Datatran Connections the Primary Host and Secondary Host will both be the name of the computer the Datatran modem is attached to The Merchant ID Number is DialEPay and the terminal ID 00000 Click the Default Dial button Then click Find Network Remotes This will create a list of all computers on the Windows network Click on the name of the computer that is connected directly to the datatran modem and then double click in the white box next to Primary Host Name to enter the name there Then double click the white box next to Secondary Host Name to enter the same computer name there Save exit to Windows and restart Micro ale DATA CAP DIAL HOST IS FOR DATA CAP DIAL HOUSE ACCOUNTS ONLY Once the terminals are setup and configured for credit card processing you should run a test transaction with every card type the store will be accepting and then process a batch to make sure that the money is being deposited correctly S 4 Kitchen Vide
52. t to Exchange Tender and the box next to Cash Tender SAVE Operations Ring up orders like normal On the tender screen CASH always represents the default currency You can click the Check Total in the bottom right hand corner of the tender screen to toggle between the Check Total in the default tender and the total in the Exchange currency Enter an amount on the number pad with decimal and touch the appropriate tender in the list on the left You can accept any combination of tenders and currencies from the list on the left NOTE Change will always be calculated in the default tender never in the second cash currency the exchange tender S 6 Berg Liquor System Interface The Berg device sends a PLU number to the M liquor server M looks up the PLU number and determines if that number is assigned to any menu item If the PLU is a valid number M will release the pour and record the PLU There are 3 types of records Open Pour liquor has been poured with out a sale Open Sale liquor that was sold through the register system but not poured and Closed Sale Open pours matched with open sales If a drink is poured and that drink s record is never marked closed it will then become an exception All exceptions from that bartender will be printed at the end of their shift It will show the number of exceptions the time and the register name Once the bartender s audit is closed those open pours will be marked as excep
53. the ability to send Hot Items to 1 location and cold items to a different Example The menu item is Steak You could choose soup as a modifier the steak could be sent to the grill and the soup could be sent to the soup station If a salad is a modifier it could be sent to the salad station S 5 Currency Exchange Rate Setup Part1 Manager Menu Register Setup Register Options General Options 1 tab Special Options yellow section Put a check in the box next to Enable Exchange Rates SAVE Setup Part2 Exit Register Options and go to Register Configuration Closing Report Setup Group Names Exchange Rates tab Sales Exchange Rate section In the Exchange Name box type the name of the second cash tender that you accept ex Pounds Yen Pesos etc Remember Micro ale will only calculate change back in the default cash tender not the second cash tender In the Exchange Rate box type the equivalent amount for one US dollar or one unit of your default cash tender if other than US dollars Here are a couple of simple examples If 1 100 yen then the exchange rate is 0 01 If 2 1 pound then the exchange rate is 2 SAVE Setup Part3 Still in Register Configuration go to the tab for Credit Card Paid Outs Special Requests etc and touch the Tender Types button In the white box next to Credit Card Name type the name of the second cash tender spelled the same way as in Part2 above Check the box nex
54. tions and will no longer be updated by sales from the register system All exceptions for the day will be printed on the nightly sales report Berg Liquor System Setup Requires a separate license from Micro ale How to Setup Berg You need the list of assigned PLU numbers from the Berg Liquor System Think of PLU numbers as pricing levels These numbers will be used to build PLU recipes in M Jack Daniels Modifier 1 p Mone Category Mixed Drinks Modifier 2 pee PAN IE Ore E Jodie a Hone Regular Price 4 95 Butig Humber Available 9999 Sales Tax Table Quantity Special Tax Table Liquor Tax Amount a Available Daily Expand Print Use Timed Events Modifiers are Required Remote Printing i Required Price Includes Sales Tas Enable Open Price Scale Price Unit Cost Charge By Time Quick Pick Item EEKE alie Debit Card Setup l E Review Review Timed Categories Events Build Liquor PLL s To build the Liquor PLU s go to Menu Maintenance and then Menu items and pricing Select or create a menu item and press the Build Liquor PLU s button The liquor system PLU list will be displayed This is a recipe list and can hold more than one PLU allowing you to have more than one liquor assigned to a drink 1 Enter the PLU number from the Berg Liquor System provided by Berg 2 Enter the quantity of pours required to make this drink This quantity must be a whole number
55. ve in each window Next we will show how to set up a location within this region and market First click on Location Setup Then set up a store location with Florida Tampa called Testboard The following examples show how we accomplished this w Stores By Region 4nd Market E 5 x Exit Regional Site Setup Region Name Delete Market Site Setup Delete This screenshot shows that we have assigned Location Name location name Testboarad Location Market Tampa o to Market Tampa and Location Region Florida i tts Region Florida This is the upper portion of the Exit Set By Default Save Delete Clear T Ab E Store Location Setup Store Location Setup screen C Florida Tampa Testboard OutBox Th IS shot to the left shows the bottom Location In Box C Florida Tampa Testhoard InBox DO rtio n of th IS scree n 5 with al param ete rs Local Main Dir O FlordalTampa Testoara needed for this location The majority of the Store Phone Number parameters on this screen can be obtained Remote Location In Box CiProgran Fiese osann by clicking the Set by default button on the Remote Location Out Box C Froan FlesWicrofaa OuBON upper toolbar The values that are location S Frogen Flesiactaa specific are Remote Location Server Name Remote Location Server Name username and password UserName Password would be used
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