Tecom Challenger V10 User Manual
Contents
1. Code When user categories are used and areas are programmed for timed disarm a warning will sound if a warning time is programmed indicating the areas are about to alarm During the warning time the LCD screen displays ending Guard ending Code When the warning timer expires the area will automatically arm To avoid setting off an alarm you need to do one of the following e Disarm the area again to reset the delayed arming timer e Vacate the area Dealing with unsealed inputs An unsealed input such as an open door or window contact can prevent an area from being armed or disarmed depending on how your Challenger system is programmed If any input is unsealed when you try to arm or disarm an area the RAS may sound seven quick beeps and identify the unsealed inputs on the LCD screen Unsealed On 6 Front Door NEXT or ENTER Press NEXT or to display additional unsealed input numbers if any The input s name is displayed if the system option Display One Input at a Time is enabled Alternatively press the number for any unsealed input and then press ENTER to see the number and name Press ENTER to exit the display After you have determined which inputs are unsealed you must seal them for example close the door and try again to arm or disarm the Challenger system Note If you are unable to seal an input you will need to isolate the input See Isolating inputs on page 18 O2. and responding to messages displayed on the LCD RAS may be customised to your system The specific details are outside the scope of this Users Manual Notes e Special disarming procedures apply if either Area Search or Morning Check xx mins is displayed on the LCD RAS Contact your supervisor if you are not sure about your disarming procedure e Ifyou arrive at the facility and see two full stops and a comma displayed on the LCD RAS your facility might not be safe to enter the area search process has either ended prematurely or has not been completed Timed disarming or arming The alarm group that is assigned to your code might be programmed via a concept called a user category to e Automatically rearm an area delayed by the user category time that you ve disarmed so that you don t need to remember to arm it e Automatically arm an area delayed by the user category time in response to another area being armed this is referred to as vault programming A user category is programmed with a name to identify the purpose for example Guard When a user category is in effect the user category timer is running the LCD screen displays the user category name Certain areas and user records may be configured for timed disarming where you don t need to remember to rearm the area when you leave because it automatically rearms after a specified interval Challenger10 Users Manual 11 Guard
3. example the contacts for all doors and windows must be closed depending on how your alarm group is programmed If at any time during the arming process the RAS sounds seven quick beeps and displays the word unsealed you will need to seal or isolate the input see Isolating inputs on page 18 The arming procedure will vary depending on whether your assigned alarm group has been programmed to display a list of areas 8 Challenger10 Users Manual If areas are listed Use the following steps to arm all unarmed areas that are assigned to your alarm group 1 Press nnnn where nnnn is your code and then press ENTER or ON Any disarmed areas that are assigned to your alarm group are listed Press to see more areas if applicable 2 Press 0 ENTER to arm all disarmed areas The corresponding RAS area LEDs illuminate 3 Alternatively enter one of the displayed area numbers and then press ENTER to arm only that area Repeat as needed to arm additional areas The corresponding RAS area LEDs illuminate Optionally and ifthe RAS supports it press the area search mode key to begin area search Please refer to the Challenger10 Administrators Manual for details about this procedure 4 When finished arming areas press CLEAR or MENU to exit the display If areas are not listed To arm all unarmed areas that are assigned to your alarm group press nnnn where nnnn is your code and then press ENTER or
4. mode to help you quickly find areas by name Please refer to the Challenger10 Administrators Manual for details about this procedure 6 Challenger10 Users Manual Chapter 2 Using Challenger This chapter describes how to perform everyday tasks using an access card or by entering a code on a Challenger system keypad User authentication Before you can use the Challenger system for example to unlock a door you must first identify yourself as a user in the particular system This is called authentication and can take various forms such as e By entering a code on a RAS keypad e By presenting a card or key fob to a reader equipped RAS e Using a wireless remote device such as a transmitter read by appropriate hardware e Allowing appropriate hardware to read biometric factors such as a fingerprint e A combination of the above In order to operate various parts of the Challenger system your user record must also have appropriate permissions assigned via groups of privileges called alarm groups door groups and floor groups For example authentication will fail if you do not have access to the particular door at the particular time of day If authentication fails the RAS beeps seven times in quick succession Note Unless otherwise noted this manual will use the term enter your code regardless of the type of authentication your Challenger system requires Cards Cards are typically issued to users to enabl
5. one menu option e Press the menu number and then press ENTER to jump directly to a menu e Press 0 ENTER or press CLEAR to exit the menu To program a value such as a number or amount enter the value and then press ENTER The information will be saved and the display will show the next option To program a YES NO option press ENTER to accept the display or press MENU to toggle between YES and NO Press 0 ENTER to skip the options Displaying input names Inputs are identified by a number and optionally a name programmed by the installer The name is useful to determine the location of an input that is unsealed or in alarm Your Challenger system may be programmed to display inputs by their number along with their name Figure 4 below Unsealed On 6 Front Door NEXT or ENTER Alternatively your system might be programmed to display a list of input numbers Figure 5 on page 6 Figure 4 Input name displayed Challenger10 Users Manual 5 Figure 5 Input numbers displayed Unsealed On 6 7 9 NEXT or ENTER In this case enter an input number and then press ENTER to display the input s name Selecting areas by searching Areas are identified by a number from 1 to 99 and optionally aname programmed by the installer When arming or disarming the system you may want to select a specific area instead of selecting all areas Some RAS models such as the CA111x series support area search
6. was entered for example it opens the door and does the following e Reports a silent duress alarm to the alarm monitoring company e Displays the characters on the LCD screen The special duress code is the user s alarm code 1 last digit only For example if your alarm code is 8914 then the duress code is 8915 If your alarm code is 8919 then the duress code is 8910 because only the last digit is affected To reset cancel the duress alarm enter your usual alarm code The characters will be removed from the LCD screen Note If duress was activated under conditions which are no longer valid false alarm and it has been reset it is important that you contact your alarm monitoring company to ensure that no further action is taken by them Arming your Challenger system You may need to arm your Challenger system in order to activate intrusion detection when you leave the premises Once you have armed the system you must leave the area within a preset exit time to avoid setting off the alarm Your ability to arm your premises at a particular RAS depends on the following e Only the areas controlled by the RAS can be armed from that RAS Alarm system control for areas is determined by the RAS s alarm group e Only the areas controlled by your user record can be armed Alarm system control for areas is determined by your alarm group e Inputs in the areas you need to arm may first need to be sealed for
7. ON The corresponding RAS area LEDs illuminate Secure test mode Your system may be programmed to automatically go into secure test mode when arming areas that contain inputs configured for secure testing In sucha case the RAS beeper sounds during the test interval and the LCD screen indicates that the secure test is running Figure 6 below Figure 6 Secure test RAS display Secure test NEXT For Untested 0 Cancel Please refer to Conducting a secure test in the Challenger10 Administrators Manual for details about this procedure Disarming your Challenger system You must disarm your Challenger system in order to deactivate intrusion detection so that you can enter the premises without setting off the alarm If you enter before disarming you typically have a preset entry time to avoid setting off the alarm The RAS s area LEDs illuminate to indicate which areas are armed If there is a current alarm condition when you disarm your system the alarm may be reset To determine the cause of the alarm see Viewing the quick alarm history on page 17 Challenger10 Users Manual 9 Your ability to disarm your premises at a particular RAS depends on the following e Only the areas controlled by the RAS can be disarmed from that RAS Alarm system control for areas is determined by the RAS s alarm group e Only the areas controlled by your user record can be disarmed Alarm system control for areas is determi
8. The corresponding RAS area LEDs extinguish Access testing is typically used for inputs that you need to test as soon as the area is disarmed For example to enable you to test a hold up button immediately after disarming the area The areas that contain the inputs to be tested must be assigned as vaults Access test mode Your system may be programmed to automatically go into access test mode when disarming areas that contain inputs configured for access testing In such a case the RAS beeper sounds during the access test time and the LCD screen indicates that the access test is running Figure 7 on page 11 10 Challenger10 Users Manual Figure 7 Access test RAS display Access test NEXT For Untested 0 Cancel Please refer to Conducting an access test in the Challenger10 Administrators Manual for details about this procedure Disarming in area search mode Area search is a special disarming process by which an authorised person ensures that a facility is safe to enter each morning Your system may be programmed to automatically go into Area Search mode named Morning Check mode for designated financial institutions at the start of each day Area search mode is indicated via either Area Search or Morning Check 10 mins or some other value displayed on the LCD RAS for a specified time The text is replaced with if an alarm has occurred The procedures for disarming your premises
9. allenger10 Users Manual Preface This is the Challenger10 Users Manual It is part of the following suite of manuals for the Challenger10 intrusion detection and access control panel e The Challenger10 Installation and Quick Programming Manual is for installation technicians to install a Challenger panel e The Challenger10 Users Manual is suitable for most users of the Challenger10 system to perform everyday tasks e The Challenger10 Administrators Manual is for users and system administrators who need to manage the Challenger10 system via its text based user interface e The Challenger10 Programmers Manual is for system administrators and installers who need to manage the Challenger10 system via its text based user interface in particular the Install menu This manual describes the tasks that a user should know how to perform on a Challenger system using a keypad or reader remote arming station RAS This manual includes an overview of the product and detailed instructions explaining how to e Arm and disarm your Challenger system e Isolate devices that are generating false alarms e Unlock doors if applicable to your Challenger system e Respond to alarms when they occur Notes e The permissions assigned to you may not allow you to do everything described in this manual You may not be able to see all menu items described in this manual e A qualified service person complying with all applicable codes should pe
10. aneously A special disarming process where the first person to disarm the system ensures the facility is safe before allowing others to enter A portable device card or fob that holds information to identify a user to the Challenger system The information to identify a user can be stored in a chip smart card on a magnetic strip a bar code a Wiegand card An identifying number entered via a keypad A user s alarm code is typically the same as the user s PIN Depending on how the system is configured there can also be a door code and a duress code Data Gathering Panel A DGP expands the capacity of the Challenger system An optional version of the user s alarm code shortened by the number of digits specified in the alarm code prefix The door code is used for access control to open a door without potentially revealing the entire PIN used for alarm control Keypad duress allows a user to signal a duress condition for example a holdup by entering a special duress code on a keypad RAS instead of their usual door When enabled the duress code is the user s code 1 last digit only An electrical signal from a security device input device to the intrusion detection system Each input device is identified by a number and name for example 14 Reception Holdup Button or 6 Fire Exit Door Challenger10 Users Manual 21 Intrusion detection Isolate Local alarm PIN RAS Reset Sea
11. arm is associated with multiple areas then only the first lowest numbered area is reported Isolating inputs You may need to isolate an input to prevent false alarms possibly due to a faulty input device Isolating the input excludes it from functioning as part ofthe intrusion detection system If an input is in an alarm state then isolating it resets the alarm After the problem is resolved the input must be de isolated see De isolating inputs below A faulty input is typically unsealed and cannot be sealed From the user menu prompt see Accessing the user menu on page 4 use the following steps to isolate an input 1 Press 10 ENTER The LCD screen displays the first unsealed input or the message All Inputs are Sealed Unsealed on 1 Front door Input No 2 Enter the number of an input and then press ENTER to isolate that input 3 Press to display additional unsealed inputs if any and then isolate them if required 4 When finished press ENTER to exit this menu option De isolating inputs An input may have been isolated to prevent false alarms possibly due to a faulty input device Isolating the input excludes it from functioning as part of the intrusion detection system see Isolating inputs above After the problem is resolved the input must be de isolated Note Do not de isolate the input before checking the circumstances because de isolating an unsealed input ma
12. ck Disable and Enable 12 Test Input 24 Spare Refer to the Challenger10 Administrators Manual for details about options that are not explained in this manual Use the following steps to access the menu when the Code prompt is displayed on the bottom line of the LCD screen In the following example the system is configured to display the time and date instead of the default message There Are No Alarms In This Area 14 01 30 08 2013 Code 1 Press MENU To Access Menu Enter Code Code 2 Press nnnn where nnnn is your code and then press ENTER to display the user menu prompt 4 Challenger10 Users Manual 0 Exit ENTER Down Up 0 Exit Menu 3 From the user menu prompt see Accessing the user menu on page 4 you can now select the menu option you need or press 0 ENTER to exit Alternatively press ENTER or the RAS s down button if applicable to view the available user menu options in sequence 4 When finished press 0 ENTER to exit the menu Note After a few minutes of inaction the Challenger system automatically exits the menu and return to the Code prompt We recommend that you press 0 ENTER to exit the menu to prevent unauthorised use that would otherwise be logged against your code The following keys are used to move between menu options e Press ENTER to scroll forward one menu option e Press MENU to scroll backward
13. e nnnn is your code 2 Press ENTER Exiting a disarmed area and then arming it Use the following steps to unlock a door and to arm an area i e to exit a room that you want to arm after you leave assuming that your user record has permission to arm and disarm 1 Press nnnn where nnnn is your code 2 Press ON Entering an armed area Use the following steps to unlock a door and to disarm an area i e to enter a room without setting off an alarm assuming that your user record has permission to arm and disarm 1 Press nnnn where nnnn is your code 2 Press OFF Your system may be programmed so that you can enter your code to unlock a door and to enter an armed area without setting off an alarm by suppressing shunting the relevant inputs such as door contacts for a specified time In such a case the LCD screen would indicate as follows Challenger10 Users Manual 13 Suppressed Code If the door is closed prior to the end of the maximum open time the word Suppressed is removed from the LCD screen and the RAS will sound the warning buzzer for several seconds to indicate that the door is no longer suppressed If the door is not closed when the warning time starts the display will show Suppression Ending and the RAS will sound the warning buzzer for a preset time to enable you to close the door or to re enter your code to extend the suppression time Opening a remote door Use the Open D
14. e them to unlock certain doors at certain times Depending on how your Challenger system is configured cards may be used to arm and disarm areas e A single swipe of a card can disarm areas and unlock the door for you to enter e Three swipes of the card can arm areas and unlock the door for you to exit Only areas that are assigned to both the user and the reader can be armed or disarmed Codes An alarm code is a personal identification number PIN consisting of a series of 4 to 10 digits that uniquely identifies you to the Challenger system Your Challenger system may be programmed so that you can use your code to arm and disarm the system and to open doors Alternatively your system may allow the use of a door code to open doors and a duress code to send a message to the alarm monitoring company These terms are explained below Challenger10 Users Manual 7 Door code A door code is a shortened alarm code but still must be at least four digits For example if an alarm code is 123456 and the Challenger system is configured to use two alarm code prefix digits then the door code is 3456 because the two prefix digits are removed Duress code Your system might be configured to use keypad duress which allows you to signal a duress condition for example a holdup by entering a special duress code on a keypad instead of your alarm code or door code When a duress code is used the Challenger system operates as ifthe normal code
15. een may display the following Local Alarm Code Press ENTER ENTER to see which inputs are in alarm Local Alarm on 3 Rear Fire Door 1 NEXT or ENTER Press NEXT or to update the list of inputs and display the next inputs in the list if any There may be more than one input in alarm and if you reset without checking you might not know about the additional inputs Correct the condition that caused the local alarm for example close the fire door before the local alarm reminder time expires or the input will re alarm If your system has been programmed with a reminder on local alarms it will re alarm after a pre set time unless the cause has been fixed System alarms System alarms indicate that a Challenger device control panel DGP or RAS has been tampered with has stopped communicating or has detected a fault condition such as mains fail low battery fuse fail and so on 16 Challenger10 Users Manual Your Challenger system may be programmed so that system alarms automatically reset and generate restoral messages when the alarm condition is no longer present For example a mains fail alarm is cancelled when power is restored Alternatively your Challenger system may be programmed so that system alarms latch This means that a system alarm does not automatically reset and a valid code that is authorised to reset system alarms must be entered If you are unable to reset a system alarm because the co
16. em alarm The type of alarm for example DGP tamper displays on the top line of the LCD screen Your system may be programmed to operate the siren and strobe for system alarms See System alarms on page 16 The alarm signal siren flashing light etc and the circumstances that cause it depend on the Challenger system programming Alarms When an alarm is generated there can be a number of inputs in alarm simultaneously It s important to know which inputs are causing the alarm in order to deal with them Inputs are identified by a number in the range 1 to 1008 anda name programmed by the installer Determine the source of the alarm When there is an alarm the corresponding area LED on the RAS flashes red and the LCD screen displays the following Code Press ENTER ENTER to see which inputs are in alarm If you see only numbers and no names refer to Displaying input names on page 5 Alarm on A1 Front Door PIR NEXT or ENTER Press NEXT or to update the list of inputs and display the next inputs in the list if any Note Inputs in alarm are displayed with an A in front of the number Inputs in tamper are displayed with a T in front of the number Resetting alarms An authorised user typically must enter a code at the keypad to reset acknowledge an alarm Depending on how your assigned alarm group is programmed you would typically use one of the following ways to reset the alarm e A
17. er s personal identification number PIN also called a code The top line of the display shows system information and other messages If the message is too long to fit on the top line you may have the following options for seeing additional characters e Scrolling Also called rotation scrolling displays the text in a scrolling banner style e Scanning You may see a 1 Scan option displayed on the bottom line Press the 1 key to shift the text to the left Challenger10 Users Manual 3 The bottom line of the LCD screen contains instructions and indicates the characters you enter on the keypad except for codes which are shown as characters Accessing the user menu The Challenger system s user menu has 23 top level options for use by authorised users administrators or installers see Table 1 below A menu option will be visible to you only if allowed by the alarm group assigned to you and to the alarm group assigned to the particular RAS that you are using Table 1 Challenger user menu top level 1 Panel Status 13 Start Auto Access Test 2 Input Unsealed 14 Program Users 3 Input In Alarm 15 Time amp Date 4 Input Isolated 16 Isolate Deisolate RAS DGP 5 History 17 Enable Disable Service Tech 6 Test Report 18 Reset Cameras 7 Service Menu 19 Install Menu 8 Film Counters 20 Door and Floor Groups 9 Input Text 21 Holidays 10 Isolate 22 Open Door 11 Deisolate 23 Unlock Lo
18. forms to the standards set by Standards Australia on behalf of the Australian Communications and Media Authority ACMA We recommend enclosure covers remain fitted to maintain C Tick compliance Limitation of liability To the maximum extent permitted by applicable law in no event will Interlogix a division of UTC Fire amp Security Australia Pty Ltd be liable for any lost profits or business opportunities loss of use business interruption loss of data or any other indirect special incidental or consequential damages under any theory of liability whether based in contract tort negligence product liability or otherwise Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages the preceding limitation may not apply to you In any event the total liability of Interlogix shall not exceed the purchase price of the product The foregoing limitation will apply to the maximum extent permitted by applicable law regardless of whether Interlogix has been advised of the possibility of such damages and regardless of whether any remedy fails of its essential purpose Installation in accordance with this manual applicable codes and the instructions of the authority having jurisdiction is mandatory While every precaution has been taken during the preparation of this manual to ensure the accuracy of its contents Interlogix assumes no responsibility for errors or omissions ii Ch
19. led Secure Shunt Smart card Tamper Unsealed User Electrical detection devices called inputs are connected to the Challenger panel or a DGP Based on the type of device and whether the device s location called area is armed or disarmed the device triggers an alarm when something activates it For example the device might be a reed switch that detects a door being opened when the area is armed An alarm typically triggers a siren and flashing light to operate and sends a message to a remote monitoring company The input device is inhibited from indicating sealed or unsealed status It is excluded from functioning as part of the system If an input device is defective or there is a reason it cannot be sealed then it may need to be isolated before the area can be armed An alarm which is transmitted only within a building and occurs when an area is disarmed The circumstances which cause a local alarm can be checked and rectified by personnel on site and it is therefore unnecessary for the alarm to be relayed to a remote monitoring company Personal identification number Remote arming station A user interface device such as a keypad or card reader that enables a user to perform operations such as unlocking a door or arming the system To cancel an alarm A users who is authorised to arm and disarm the area in alarm resets the alarm by arming or disarming the area The input is not activated for example door cl
20. m C recom Challenger10 Challenger10 Users Manual P N MAUSER TS1016 REV 02 ISS 19NOV13 Copyright Trademarks and patents Manufacturer Agency compliance Contact information 2013 UTC Fire amp Security Australia Pty Ltd All rights reserved The Challenger name and logo are trademarks of UTC Fire amp Security Australia Pty Ltd Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products UTC Fire amp Security Australia Pty Ltd t a Interlogix A UTC Building amp Industrial Systems company Level 1 271 273 Wellington Road Mulgrave VIC 3170 Australia N4131 A For contact information see www interlogix com au Content Important information ii Agency compliance ii Limitation of liability ii Preface iii Chapter 1 Introduction 1 Product overview 1 User interface 2 RAS indications 2 Accessing the user menu 4 Displaying input names 5 Selecting areas by searching 6 Chapter 2 Using Challenger 7 User authentication 7 Arming your Challenger system 8 Disarming your Challenger system 9 Disarming in area search mode 11 Timed disarming or arming 11 Dealing with unsealed inputs 12 Opening doors 12 Handling alarms 14 Viewing the quick alarm history 17 Isolating inputs 18 De isolating inputs 18 Glossary 21 Challenger10 Users Manual Important information Agency compliance This product con
21. nditions require a service technician to attend you may need to isolate the RAS or DGP Refer to option 16 Isolate Deisolate RAS DGP in the Challenger10 Administrators Manual Viewing the quick alarm history Quick alarm history is a simple way to determine the location of the input that caused an alarm This information may be necessary where you have to reset an alarm without first checking the cause See also Determine the source of the alarm on page 15 To display the quick alarm history there must be no active alarms The LCD screen must show the default message on the top line and the word Code on the bottom line There Are No Alarms In This Area Code Press ENTER ENTER to display the quick alarm history displayed in chronological order from most recent 13 23 31 10 LOCAL ALARM Input 1 Fire D gt 1 Scan 0 Exit The LCD screen shows the most recent alarm details e The time the alarm occurred as hour and minutes HH MM e The date the alarm occurred as day and month DD MM e The type or alarm e The input number and name of the alarm e The number and name of the area in alarm see note on page 18 Press ENTER to display earlier alarms Press NEXT to display later alarms Press 1 to shift the text displayed on the top line to reveal any additional characters Press 0 to exit quick alarm history Challenger10 Users Manual 17 Note The area listed is a guide only If the input in al
22. ned by your alarm group e Inputs in the areas you need to disarm may first need to be sealed for example the contacts for all doors and windows must be closed depending on how your alarm group is programmed If at any time during the disarming process the RAS sounds seven quick beeps and displays the word unsealed you will need to seal or isolate the input see Isolating inputs on page 18 The arming procedure will vary depending on whether your assigned alarm group has been programmed to display a list of areas If areas are listed Use the following steps to disarm areas that are assigned to your alarm group 1 Press nnnn where nnnn is your code and then press OFF Any armed areas that are assigned to your alarm group are listed 2 Press 0 ENTER to disarm all areas The corresponding RAS area LEDs extinguish 3 Alternatively enter one of the displayed area numbers and then press ENTER to disarm only that area Repeat as needed to disarm additional areas The corresponding RAS area LEDs extinguish Optionally and if the RAS supports it press the area search mode key to begin area search Please refer to the Challenger10 Administrators Manual for details about this procedure 4 When finished disarming areas press CLEAR or MENU to exit the display If areas are not listed To disarm all areas that are assigned to your alarm group press nnnn where nnnn is your code and then press OFF
23. oor command to unlock a door that you are authorized via the door group assigned to you to unlock so that a person can pass through it The Open Door command would typically be used at a RAS that s at a different location from the door for example from a security desk otherwise the commands described in Opening a local door on page 13 could be used From the user menu prompt see Accessing the user menu on page 4 use the following steps to open a remote door 1 Press 22 ENTER Open Door Door No 2 Enter the door number and then press ENTER Alternatively press ENTER to return to the User menu Tip Use the Unlock Lock Disable and Enable command to unlock a door for an indefinite time This command is described in the Challenger10 Administrators Manual Handling alarms An alarm indicates that the Challenger system has detected a problem for example if a door is opened when its area is armed There are three types of alarms used in a Challenger system and each type has its own indication e Alarm For an input in alarm the RAS s area LED flashes except where an area LED has been assigned by the installer to indicate some other condition and the top line of the LCD screen is blank See Alarms on page 15 e Local alarm Local Alarm displays on the top line of the LCD screen and the RAS beeps continuously See Local alarms on page 16 14 Challenger10 Users Manual e Syst
24. osed The state of an area when it s armed A process that inhibits an input from generating an alarm when unsealed For example a shunt stops a door from generating an alarm when opened for a short time An electronic device in the form of a card or key fob that holds information to identify a user to the Challenger system A tamper alarm indicates that someone may have tampered with a security device such as an input or Challenger hardware cabinet siren DGP or RAS Your Challenger system may be programmed to monitor tamper indications on input devices input tamper monitoring An input device is unsealed active when it detects a condition that may be used to trigger an alarm when the area is armed For example a front door s detector is unsealed each time the door is open but the unsealed state is ignored unless the area containing the detector is armed An unsealed input may prevent the area from being armed For example you need to close the door before you can arm the area A user is a person recorded in the Challenger database Users can operate some or all of the Challenger system depending on their assigned functionality A user might be someone with an ID card to unlock a door or someone with extended functionality such as an administrator or a security company installer 22 Challenger10 Users Manual
25. pening doors Opening a door means to use the Challenger system to unlock the door s electric locking mechanism so that the door can be opened You would typically open a local door that you want to pass through see Opening a local door on page 13 In addition a user Such as a security guard may need to open a remote door for someone else to pass though see Opening a remote door on page 14 12 Challenger10 Users Manual Opening a local door A RAS s keypad may be used to unlock a door by entering a door code or alarm code as applicable see Codes on page 7 Alternatively the door may be equipped with a card reader that performs the same function as entering a code on a keypad the reader must have the option Door event flag on alarm codes enabled If the entered code is not valid or if the time zone is not valid for example after hours or if it is not valid at the particular arming station or reader then the arming station or reader will emit seven quick beeps The door must be included in the door group assigned to the user in order for the user to be able to open the door The following instructions are based on the system being ready to accept your door code or alarm code as shown below note the word Code on the bottom line There Are No Alarms In This Area Code Use the following steps to unlock a door and to enter a disarmed area Entering a disarmed area 1 Press nnnn wher
26. rform all required hardware installation Challenger10 Users Manual iii Challenger10 Users Manual Chapter 1 Introduction This chapter provides an overview of a typical Challenger system and some user interface devices that you may need to operate Product overview Challenger is an integrated intrusion detection and access control system Add on modules expand the capacity ofthe system and add sophisticated access control functionality Figure 1 below Figure 1 Challenger system overview User interface devices Basic Challenger Challenger panel System expansion Data Intelligent Other Gathering Access Expansion Panels Controllers Modules Challenger10 Users Manual User interface Figure 2 below depicts to examples of Challenger user interface devices called remote arming stations RASs ARAS with a keypad and liquid crystal display LCD screen or a touch screen enables authorised users to enter a series of numbers called a code in order to access the Challenger s menus which are displayed on the LCD screen A device such as a Smart Card Reader is typically used for access control such as for opening doors However your Challenger system may be programmed to also use cards for alarm control where an authorised user can disarm their assigned areas by presenting their card to a reader The Challenger system can also be programmed to enable an authorised user to arm their assigned areas by presen
27. rmor disarm the area e Enter your code and then press ENTER If you are unable to reset an alarm because of a faulty input you will need to isolate the input see Isolating inputs on page 18 If you reset an alarm before you determine which input it came from you can also find the input in the alarm history see Viewing the quick alarm history on page 17 Challenger10 Users Manual 15 If the alarm conditions are no longer valid false alarm and the alarm has been reset it is important that you contact your alarm monitoring company to ensure that no further action is taken by them Note Individual RASs may be programmed to enable authorised users to reset alarms without a code In such cases the reset key sequence is ENTER ENTER 0 ENTER Local alarms A local alarm is one which occurs when an area is occupied disarmed and is therefore transmitted only within the building and not relayed to an alarm monitoring company for example a fire door has been opened during working hours The alarm input may be programmed as a silent local alarm input types 21 and 42 For silent local alarms Local Alarm is not displayed on the RAS and the beeper does not sound When resealed the reset key sequence is nnnn where nnnn is your code OFF 0 ENTER Responding to a local alarm When there is a local alarm the corresponding area LED on the RAS flashes red and the RAS may beep continuously The LCD scr
28. ting their card three times within a few seconds Figure 2 Typical Challenger user interface devices RASs 15 3 8 oe o Gm 0 0 0 0 LZ TS1001 Touch Screen RAS CA1116 16 area RAS TS0870 Smart Card Reader with inbuilt card reader RAS indications RASs typically have one or more red light emitting diodes LEDs to indicate whether their assigned areas are armed LED on disarmed LED off or in alarm state LED flashing Note When an area LED on a door s RAS is lit the area is armed Do not open the door unless you can disarm the area or you may trigger an alarm Your Challenger system may be programmed to shunt ignore certain inputs when a door is opened in order to allow temporary access when armed Consult your installation company if in doubt Some RAS models have additional LEDs that indicate faults and other conditions Refer to the particular model s Installation Guide for details A RAS with an LCD screen enables authorised users to use the Challenger system s menus and displays messages about alarms or unsealed inputs that may prevent an area from being armed 2 Challenger10 Users Manual The RAS s beeper provides a number of indications e A short beep indicates that a valid card is presented at a reader or a key is pressed on a keypad The beep may be followed by two beeps to indicate that access has been granted for example to open a door e Seven short beeps indicates that a code or card is not
29. valid at the particular RAS or at the particular time or that the area you are attempting to arm has an input that is unsealed or in alarm e A continuous tone indicates that an input test is being performed e Continuous beeping indicates that one or more inputs are in local alarm or the area is about to be armed e Your Challenger system may be programmed so that the RAS beeps whilst an entry timer exit timer or warning timer is running If you need to use the keypad refer to the Challenger10 Administrators Manual for detailed instructions A RAS s LCD screen displays messages about the state of the Challenger system and to help navigate the menu options subject to permissions The display might also show information you have entered on the keypad Figure 3 Default LCD welcome screen There Are No Alarms In This Area Code The welcome screen indicates that the Challenger system is ready to receive commands The top line is a configurable message such as the default time and date or other text such as the company name Note Images of LCD screens used in this manual are for illustration only and may not match actual RAS LCD screens A blank top line indicates that an alarm has been generated by one or more inputs Local Alarm indicates that one or more local alarms are active see Local alarms on page 16 The bottom line displays Code to indicate that the Challenger system is ready to accept a us
30. y cause an alarm From the user menu prompt see Accessing the user menu on page 4 use the following steps to de isolate an input 1 Press 11 ENTER The LCD screen displays a list of isolated inputs or the message All Inputs are De Isolated Isolated inputs that are unsealed are indicated with a u in front of the input number Isolated on u3 Rear door Deisolate 2 Press the number of an isolated input and then press ENTER to deisolate that input 18 Challenger10 Users Manual 3 Press to display additional isolated inputs if any and then deisolate them if required 4 When finished press ENTER to exit this menu option Challenger10 Users Manual 19 20 Challenger10 Users Manual Glossary Access Access control Acknowledge Alarm Alarm code Area Area search Card Code DGP Door code Duress code Input The state of an area when it s disarmed so that normal activity does not set off an alarm Control of entry to or exit from a security area The Challenger system typically controls access by allowing only authorised users to unlock a door or to enter a lift See reset The state of an intrusion detection system when an input is unsealed and the condition of the area is such that state should be signalled for example a door is opened when its area is armed See code A logical grouping of input devices that are armed and disarmed simult
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