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Pump Watch™ Express Manual
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1. Parameter vate Unt Pump HP 30 0 HP Ack Fault Button Pump Voltage 490 V Pump Data Pump FLA 42 3 A Wet Well Level P1 amp P2 GPM Relay Button Relay will activate for 2 sec 1 Available on Premium versions on the Pump Watch Express only ALARMS Light Version Alarm 1 4 These alarms become active upon a contact closure see wiring schematics The label Alarm 1 can be changed to describe the actual alarm condition Example P1 Fail See pg 24 for instruction on how to edit text on the Main Screen LED indication The LED indication on the screen will turn red when the alarm is active You can configure the alert notification by clicking on the indicator Power If 24 Vdc power is lost for more then the set time see Configuration screen The 3 7 Vdc battery must be connected P1 2 Runtime Alarm The pump ran continuously for longer than the set time see Configuration screen This condition may indicate a pump clog a high in flow event or sensor fault Premium Version Additional Alarms Xdcr High Level transducer High Level alarm This alarm set point and timer value is set in the configuration screen The tank level value will go zero if 24 Vdc power is lost and the RTU keeps runing on the 3 7V Li ion battery The High Level alarm will no longer be active druing this condition It is recommended to have a 24 Vdc battery back up system to ensure alarm notification during power loss Alternately a high level flo
2. Z users at the top of the page and fill out the form User Name This will be the Login Name First Name Last Name Primary Email Secondary Email cell phone number to send alerts Using Email to Text format see below Phone optional Comments optional Approve Date select an approval date Access Level USER Account your account name Enable check box to save the information An email will be sent to the Primary Email address with Specific instructions on how to log in for the first time and how to setup a password EMAIL TO TEXT AT amp T cellnumberQtxt att net Verizon cellnumber vtext com T Mobile cellnumberQtmomail net Sprint PCS celinumber omessaging sprintpcs com Virgin Mobile cellhumber vmobl com US Cellular cellnumberQemail uscc net Nextel cellhumber messaging nextel com Boost cellnumber myboostmobile com Alltel cellnumber message alltel com Example If your phone number is 111 333 2222 and you are with Verizon the email you should enter to receive a text for notification is 1113332222 vtext com EDIT EXISTING USER e Click amp ses atthe top of the page e Click on the User you wish to change Click e Edit the fields you wish to change Note You can NOT change the Login Name e Click E to Save the information and update the User DELETE EXISTING USER e Click r Users at the top of the page e Click on the User you wish to delete e Cl ick The pag
3. High inflow from water infiltration from a storm or other event ACCESSING THE REPORT SCREEN Click Reports at the top of the page LS 810 St Pete Beach 1150 Graph Graph Type Linear T Graphing Value InFlow Start Date 06 17 2015 End Date 06 19 2015 LI Set Range Sensor data Click and drag in the plot area to zoom in 300 i tat NA A A RA I m ANINA A WAV VAN NVA 250 ry y fr Fun i i AV f ir HE N LT fi vr y L i Li V N M j V iF N E V j A ae LA Pi i VI I W J V V 17 Jun 08 00 16 00 18 Jun 08 00 16 00 19 Jun 08 00 16 00 InFlow PRIMEX 27 Pump Watch Express RTU User Manual To select which value to trend select from the drop down menu Graphing Value In Flow GPM P1 GPM P2 GPM Level P1 Amps Pi Cycles Pi Runtime Minutes P2 Amps P2 Cycles P2 Runtime Minutes To select the time frame click on Start Date June 2015 Mo Tu We Th Fr Sa 1 2 3 4 5 6 8 9 10 11 12 13 15 16 18 20 22 23 24 25 26 27 29 30 1 2 3 4 6 7 8 9 10 11 Today June 19 2015 Click on RSS to create the graph To view a particular time frame use the Zoom function Simply click and drag on the graph Use your mouse to view and follow the graph to view specific point value Sensor data Click and drag in the plot area to zoom in 350 Jun 17 2015 11 22 300 Inflow 271 d 250 200 150 17 Jun
4. Start Level at least 4 below the pump stari level set Flow Calc Stop Level at least 4 above the pump stop level The flow accuracy is better with longer cycle times 2 minutes or more When using a rectangular tank the equivalent diameter would be d 2VLxw n Example A 10X10 tank would equate to a diameter of 11 28 Enter this value and get the flow calculations as if it was a cylindrical tank L length W width In Flow 2 IA i Discharge Pump Start gt Flow Calc Start Level Flow Calc Stop Level Pump Stop Level Sensor eo Tank Diameter PUMP DATA The Pump Data screen is for information only It is a record on the pump HP Volts and FLA Pump HP Enter pump horsepower Pump Voltage Enter pump rated voltage Pump FLA Enter pump Full Load Amps FLA as shown on the nameplate PRIMEX 25 Pump Watch Express RTU User Manual ALARM NOTIFICATION SETUP EMAIL TEXT ALARM NOTIFICATIONS Main FAULTS Get Status General Power Dry Click on the alarm indicator to launch the Led Alerts dialog box Properties Properties Edit Condition set alert Select Users Alert text Bower loss i Condition reset alert Select Users i Alert text Power recovered Accounts All EE Ok Cancel 4 Click on Select Users to select which User will be notified when the alarm goes ON condition set Alert and
5. Beach 3 Power Fail When you are finished with your session please logout of the system Click Lg Logoul PRIMEX pg Pump Watch Express RTU User Manual 1h PRIME WATER SYSTEM INTEGRATOR AND CONTROLS PROVIDER WWW PRIMEXCONTROLS COM Ashland OH 800 363 5842 Clearwater FL 800 349 1905 Detroit Lakes MN 888 342 5753 Milford OH 913 831 9959 PN 1045241A 02015 SJE Rhombus Rev 09 15 PRIMEX is a trademark of SJE Rhombus
6. See page 29 for more information on ALARM NOTIFICATION SETUP The Online Triggered notification will alert the selected user when the RTU is connected to the cellular network and transmitting to the server The Offline Triggered notification will alert the selected user if the RTU is no longer On line not connected to the server This can be as a result of power loss for a prolonged time or a drop in cellular service It can take the server up to 20 minutes to detect this condition PRIMEX 49 Pump Watch RTU Express User Manual RTU VISUALIZATION Ei uiti button to retrieve the latest values from the remote controller Power Loss Alarm ALARMS fu PRIMEX z Get Statu p aaah ate ENE i ESS LL PUMP WATCH Pump High Amps Alarm rogrammable alarms 9 a peed pata PUMP 1 zi Parameter Value Unit P1 High Amps O Station In Flow 1 P1 Dry Run Alarm Pump Dry Run Alarm Low Amps gt gt gt 0 GPM P1 Runtime Alarm ty P1 Amps 477 A 0 GPM N P1 Cycles 65535 Day 12227 0 a P1 Runtime Minutes 65535 Day Pump Runtime Alarm Xder High V PUMP 2 2 rm ely 3 FParameter Value Unit VY 4 P2 High Amp O High Level Transducer x P2 Dry Run Alarm o Pump Amps 30 sec after start 10 P2 Runtime Alarm O Pump Run Indication 8 P2 Amps 0 0 A i J P2 Cycles 0 Day Starts day last 24 hrs Pr P2 Runtime Minutes 0 Day Low Level Transducer on 1 pa Runtime in minutes last 24 hrs ag Relay Ack Faut 9 CS Fault Acknowledged Indicator
7. able to respond in a timely manner Click on to set the Alert notification Leave it blank if you do not wish to use this function STATION DATA trending available see Report amp Trending section Wet Well Level Level of the wet well as measured by the transducer See Configuration screen P1 2 Amps Pump Current captured 30 secs after start by the current transducer P1 2 Cycles The number of start cycles occurred during the previous 24hr period P1 2 Runtime Minutes The number of start cycles occurred during the previous 24hr period quick estimation of the station Gal day P1 P2 x GPM A more accurate measurement of Gal day can be derived from the In Flow table format report Station In Flow GPM The measuremenis are calculated using the wet well level the tank diameter and the fill time It is very useful data point in tracking peak flow hours and to detect storm water infiltration issues See Configuration screen for parameter setup P1 2 GPM The measurements are calculated using the wet well level the tank diameter the fill time and discharge time It is a very useful data point in tracing the performance on each pump and to understand the effect of changing head conditions Pump Data These values are not measured They are used as reference and for record keeping It is valuable to compare the pump FLA to the actual Amps on the screen for setting High Amp and Dry Run Alarms It is also a quick way to check
8. 08 00 16 00 18 Jun 08 00 16 00 19 Jun 08 00 16 00 InFlow Print chart Click on to view export options Sorted PR beg imanloari PEC image Boenlioad POF ae De nload SVG verter image PRIMEX 28 Pump Watch Express RTU User Manual To view the data in tabular format click on Tabular Graphing Value InFlow T Start Date 0611712015 End Date 06 19 2015 12 21 03 AM 0517113 216 12 42 23 AM 06 1715 200 01 03 43 AM DATAS 175 01 25 03 AM 06 1715 188 01 46 23 AM D6 1715 183 02 07 43 AM 061715 164 02 25 03 AM 06 1715 164 02 50 23 AM 06 1715 190 03 11 43 AM D61713 176 03 33 03 AM 06 1715 168 05 54 23 AM 061715 170 04 15 46 AM 06 1715 163 04 37 02 AM 06171415 173 04 58 22 AM 06 17115 190 05 19 42 AM 06 17 15 165 To view Email notifications sent to Users click on All notifications sent are logged and can be viewed in a tabular format The table can be exported to an Excel spreadsheet See sample below 1 10 2014 8 57 1 10 2014 8 57 Alert Controller 7160 LS 10 St Pete Beach 8 High level Float Reset 1 10 2014 8 52 1 10 2014 8 50 Alert Controller 7160 LS 10 St Pete Beach 4 Power Fail Reset 1 10 2014 8 50 1 10 2014 8 50 Alert Controller 7160 LS 10 St Pete Beach 8 High level Float 1 10 2014 8 36 1 10 2014 8 26 Alert Controller 7160 LS 10 St Pete Beach 1 Fault Acknowledged 1 10 2014 8 29 1 10 2014 8 29 Alert Controller 7160 LS 10 St Pete
9. 800 746 6287 x3357 Marty Grabarkewitz primexcontrols com When to create a new account This form must be submitted at least 24 hours prior to the Pump Watch RTU activation What happens next Once the form is submitted the End User will receive an e mail Sent to the email address entered in this form from AMI with a link and instructions for login and account verification Click on the link or cut and paste it into our browser Once the account is verified the device is ready for use For activation of future Pump Watch RTUs Once the account is setup the End User can activate additional Pump Watch RTUs in the future simply by sending an Email to your PRIMEX contact No forms are required Include the Account Name and the Device ID of the Pump Watch RTU that needs to be activated PRIMX 40 Pump Watch Express User Manual LOGGING IN Click on the following link or type in the following URL in your browser to open the login screen http www primexlogin com PRIME d es KS Forgot Password Google Chrome or Mozilla Firefox are the recommended web browsers th PRIMEX HOME APPLICATIONS MUNICIPAL INDUSTRIAL ENGINEERING DOWNLOADS ABOUT CONTACT CUSTOMER SERVICE AGREEMENT AND TERMS OF USE This agreement outlines the agreement between AMI and the end User and must be agreed to before access to the cloud interface is allowed An automatic email is generated and sent to the email address you entered Follow the link i
10. ARAMETER CONFIGURA TION LEVEL SENSOR SETUP sold separately for Premium RTUs PARAMETER DEFINITION DEFAULT VALUE Range 20mA Level transducer measurement range Value in Ft for 20mA output Level transducer distance above the bottom of the tank This value is added to 1 Fi the measurement CURRENT SENSOR SETUP supplied with Premium RTUs PARAMETER DEFINITION DEFAULT VALUE Range 20mA Current transducer measurement range Value in A for 20mA output ALARM SETUP PARAMETER DEFINITION DEFAULT VALUE High Tank Level High level set point for transducer high level alarm Low Tank Level Low level set point for transducer low level alarm Max timer value for pump runtime during a single cycle The RTU is equipped P1 P2 Max Runtime with a maximum run time indicator The unit can be configured to activate a message if a pre determined maximum run time per pump cycle has been exceeded This alarm requires the user to click on the to clear Max timer value for pump runtime during a single cycle The RTU is equipped P1 P2 High Amp with a maximum run time indicator The unit can be configured to activate a message if a pre determined maximum run time per pump cycle has been exceeded This alarm requires the user to click on the to clear Dry Run indication uses the motor current measurement to determine whether a pump is running dry no load For a submersible pump the current draw will typically drop 30 from norma
11. Amp 80 0 A Low Tank Level Alarm delay 60 Sec P1 Dry Run 0 0 A Acknowledge Alarm Delay 20 Min P2 Dry Run 0 0 A P1 Dry Run Delay 60 Sec Level Sensor Setup P2 Dry Run Delay 60 Sec a ee Range 20mA 15 0 Flow Monitoring Setup Save Parameter oa 20 CCC ED Tank Diameter 6 Ft Current Sensor Setup Flow Calc Start Level 7 Ft Parameter Value Um ii ii i zi Ec II Pump HP 30 0 Pump Voltage 450 y Pump FLA 42 3 A PARAMETER PURPOSE DEFAULT VALUE Alarm 1 4 delay Delay timer used to confirm the presence of a closed contact Power loss Alarm delay Delay timer used to confirm the loss of the 24Vdc power supply High Tank Level Alarm Delay timer used to confirm the presence of a high level measurement from 5 Sec delay the transducer This alarm is triggered by the High Tank Level value Low Tank Level Alarm Delay timer used to confirm the presence of a low level measurement from the 5 Sec delay transducer This alarm is triggered by the Low Tank Level value If an alarm becomes active the timer staris and the operator must click the button on the screen before the timer times out Acknowledge Alarm delay If not PRE owledgedi the indicator turns red and can be used to notify other users of the failure to acknowledge This function is useful if only one user is on standby and may not be able to respond in a timely manner Press after edits to store values to the RTU PRIMEX 23 Pump Watch Express RTU User Manual STATION P
12. Clicking the ust button on the top of the page displays the available RTU by icon only To select an RTU click on the RTU icon Map List Only Active Filter by 9 All Pending Online Offline Sort by 9 Name ID Last Comm Q 7745 SJE 7792 SJE North PS 1 1 PS 11 1 PS 2 1 PS 2 2 PS 3 2 PS 6 2 PS 7 1 CDMA CDMA Camp P S PRIMEX 13 Pump Watch Express RTU User Manual FROM TREE VIEW On the left side of the window all RTUs in the account are permanently displayed and can be clicked at any time to move from one RIU to another To select an RTU from the Tree View click on the RTU icon pfa 7745 SJE CDMA ge 7792 SJE CDMA ght North Camp P S ght Ps 1 1 pha ps 11 1 ph Ps 2 1 pha Ps 2 2 pha ps 3 2 ght ps 6 2 ph Ps 7 1 ght Ps 7 2 Pump Watch Icons Premium RTU Premium RTU gh Gateway th Gateway Light RTU SEARCH BY RTU ID OR NAME PW Express Off line PW Express On Line Pump Watch Off line Pump Watch On line PW Express On line Clicking the Q at the top of the main page brings up an additional box where you can search for a RTU by the name or ID Op Name 3000 CP3 GSM 3000 CP3 GSM Ok aaa 9 ID O Name 4002 4002 CP3 CDMA Ck Cancel PRIMX 4 Pump Watch Express RTU User Manual SORT BY RTU ID OR NAME You may also sort your RTU by Name or ID by using the Sort by feature towards the top of the main page Clicking on Name places the RTUs
13. EM CAUSE S SOLUTION S No reading from transducer Transducer wired incorrectly Check transducer connection level or current Damaged or broken cable Repair the transducer cable Premium version only Faulty transducer Replace the transducer The Pump Watch Express Check the Pump Watch No flow reading is present website has been configured Express website flow incorrectly configuration The Pump Watch Express Ensure panel is powered panel is not powered on Move the Pump Watch Express panel to a less The cellular signal strength is obstructed location or purchase too weak a high gain pole mountable antenna to increase cellular strength The Pump Watch Express is EEE ge Call the AMI customer support The Pump Watch Express website is experiencing problems Indicating LED on the Pump Watch Express RTU Function LED top of RTU LD12 Green External power 24Vdc Right LD1 Green Cellular Modem Power LD2 Blue Connecting to Cellular network on power up LD3 Red App LED 41 ON Alarm Fault present LD4 Yellow Flash every 5 sec RTU is ON LINE Fast flash OFFLINE I O Status LED at the bottom of the RTU Each input has a corresponding LED indicator above the input terminal The relay output also has an LED indication See page 12 for details RTU COMMUNICATION The user can check the RTU signal strength RSSI on the web portal RSSI THRESHOLDS RSSI is a measurement of
14. EU EXPLOSION OR FIRE HAZARD De Do not use this product with flammable liquids Do not install in f hazardous locations as defined by National Electrical Code ANSI NFPA 70 PRIME XP Pump Watch Express RTU User Manual TABLE OF CONTENTS Introduction amp Ordering Information 1 Pump Watch Express RTU Introduction 2 Receiving and INS D CO a dense ei la 2 Pump Watch Express RTU Features eee eee 3 Mounting the Pump Watch Express RTU eee 4 MV ENN EEE 6 MSO WINN eean a AR SRI EEEE E 7 Pump Watch Express Troubleshooting eee eee 8 Activation and SENICE RE RER eee A N RARE IRON ENE 9 Pump Watch Express Setup FN Np 10 EOT NI a EEE E EEE PRI PERRIN 11 ACCESE LEVO a a dentar a E ia a ai a 12 Viewing Searching for EE 13 Placing an RTU on the Map i ariei nanas ar ta ao aaa ion ie 15 ET ENN 16 Dashboard EN 17 RTU Setup EEE EEE EE 18 Online Offline Trigger Alert Setup 19 RU VAS ANZA OM esecuri a na intaia at a ton aaa ban ta ae tc ct 20 Main Screen NNN 22 RTU Parameter Nr 23 Station Parameter MANN 24 Alarm Notification Setup sare SRR RR RR RR 26 Ropon e TONAT O iasi nani iti ln 27 PRIMEX Pump Watch Express RTU User Manual INTRODUC TION Designed for municipal wastewater lift stations and similar applications the Pump Watch Express is a simple and effective RTU for management of a wastewater collection system via a cellular network Alarms are monitored and service per
15. Main Reports Setup Back 10 Dashboard General Station ID cannot be edited This number matches the one found ID six on the Pump Watch Express RTU Nam Enter station designation Controller Example LS 24A Lift Station 24A Accounts Purp Wiate h Express mii Primex Time zone GMT 05 00 Eastern Time US amp Day Light Saving amp GPS location for the station You may enter coordinates or drag and drop on Latitude 27 S629 169464171133 the map Longitude B2 TIS es oy Active to store changes It will take a few seconds to take effect PRIMX 18 Purp Watch Express RTU User Manual ONLINE OFFLINE TRIGGER ALERT SETUP The Pump Watch Express has the ability to alert the user when the RTU transitions from online to offline and offline to online Click on the veracomm tab on the setup screen to setup the online and offline triggers Ver amp Comm Attached Type Text E Offline riggered OfflineTriggered VAPOR version 8 4 Hardware version 0 0 OnineTriggered OnineTriggeree me Modem version 10 53 RSSI 19 Cell ID 3751 SIM 8934072179000242070 IMEI 359551034830108 Last Comm 6 16 2015 5 02 06 PM Check the box and click on the ES button to enable and select the user for notification legals RE Condition set alert Select Users Alert text Power loss Condition reset alert Select Users Alert text Power recovered Accounts All v Ok Cancel hi
16. PUMP VVATCH EXPRESS RTU WEB BASED CELLULAR REMO TE MONITORING CONTROL PANEL User Manual 7 PUMP gt WATCH EXPRESS NC C Ashland OH 800 363 5842 NA 2S Clearwater FL 800 349 1905 Detroit Lakes MN 888 342 5753 WWW PRIMEXCONTROLS CO Milford OH 513 831 9959 AWARNINGS Failure to read and understand the information provided in this manual may result in personal injury or death damage to the product or product failure Please read each section in its entirety and be sure you understand the information provided in the section and related sections before attempting any of the procedures or operations given Failure to follow these precautions could result in serious injury or death Keep these instructions with warranty after installation This product must be installed in accordance with National Electrical Code ANSI NFPA 70 so as to prevent moisture from entering or accumulating within the controller housing PULT ELECTRICAL SHOCK HAZARD A qualified service person must install and service this product according to applicable codes and electrical schematics Disconnect power prior to servicing an equipment with the Pump Watch Express RTU Do not connect power to this equipment if it has been damaged or has any missing parts Do not install in areas with excessive or conductive dust corrosive or flammable gas moisture or rain excessive head regular impact shocks or excessive vibration N
17. at switch may be connected to any of the 4 digial alarms and activate during power loss Xdcr Low Level transducer Low Level alarm This alarm set point and timer value is set in the configuration screen This alarm will not be active on power loss 24 Vdc and running on the 3 V Li ion battery P1 2 High Amps The pump running amps are higher than set point for longer than the set timer see Configuration screen P1 2 Dry Run Alarm The pump running amps are lower than set point for longer than the set timer see Configuration screen PRIMEX 20 Pump Watch Express RTU User Manual RELAY BUTTON By pressing the remote start On the screen you will remotely energize the relay in the RTU The relay will only stay ON for 2 seconds then it will turn OFF automatically The label text below the relay button can be edited to describe the function of the relay Example Silence Horn See electrical schematics for relay wiring and rating information CAUTION DANGER ACK FAULT BUTTON AND INDICATION The button must be pressed after an alarm within the set time See Configuration screen If an alarm becomes active the timer starts and the operator must acknowledge the alarm on the screen before the timer times out default value is 20 min If not acknowledged the OK indicator turns red and can be used to notify other uses of the failure to acknowledge This function is useful if only one OK user is on standby and may not be
18. ated on the device a PF J N g 19 LO O Q PRIMX A Pump Watch Express User Manual Pump Watch Cellular RTU th PRIMEX ASHLAND OH i CLEARWATER FL DETROIT LAKES MN MILFORD Om http www primexcontrols com Pump Watch Express Account setup Form Sample Fill in the User information Example John Email Address Example jdoe cfargo gov New Account Name Example City of Fargo FAQ Who should use this form End Users who wish to create an account for monitoring Pump Watch units End Users will be responsible for the service fee after the initial year is complete Example of End Users A City Municipality Water district Utility Service Company etc Why create an account Provides contact and billing information to AMI Data Service Company This will allow them to contact the End User directly with service renewal options after the first year is complete A login and password will be setup to grant access to the Pump Watch Express web portal Where to send this form Compete this form sent to your PRIMEX contact person Clearwater FL Julian Atchia 800 746 6287 x3462 Julian atchia sjerhombus com Clearwater FL Russell Gardner 800 746 6287 x51 10 Russell Gardner primexcontrols com Ashland OH Jason Mailloux 800 746 6287 x4110 Jason Mailloux primexcontrols com Plymouth MN Troy Ladoux 763 559 0568 x3915 Troy Ladoux sjerhombus com D Lakes MN Marty Grabarkewitz
19. e at ami central com says e Confirm in the pop up box PRIMEX Are you sure you want to delete this user OK Cancel 16 Pump Watch Express RTU User Manual DASHBOARD Ensure that the RTU has been properly configured The functionality of this system is dependent on the setup of the RTU Back RTUs available in your account User setup Edit RTU name RSSI RTU Name ID Number Main Screen Accounts oe Us fs Search 4 Logout Main Reports Setup Back To Dashboard Mi Last status update 06 19 2015 02 58 04 PM 65000 SJE PWE 65000 LE Pump Watch Express 7 Lol Main Get Status ALARMS PRIMEX BE PUMP WATCH Pi Fa P2 Fail High Float Low Float POWER PUMP 1 amp y E N a gt Parameter voue Unit P1 High Amps 1 P1 Dry Run Alarm G gt gt gt 0 GPM P1 Runtime Alarm Z Pi Amps 0 0 D GPM P1 Cycles D Day gt 0 GPM gt gt P1 Runtime Minutes 0 Day WM Xder High V PUMP 12 FE O VY Parameter Value Unit Y P2 High Amp ea P2 Dry Run Alarm J P2 Runtime Alarm 16 8 Ft P2 Amps 0 0 A P2 Cycles 0 iDay P2 Runtime Minutes o Day Xdcr Low 4 i OK REMOTE START Get data from the RTU now Configure RTU The data on the screen may not contain the latest RTU values on opening PRIMEX 47 Pump Watch Express RTU User Manual RTU SETUP Click on the Setup button on the top row of the Main Screen to enter the RTU edit screen Main Reports Setup Back Ta Dashboard
20. in alphabetical order based on RTU name Clicking on ID places RTUs in numerical order based on the given ID of the unit which cannot be changed Sort by Name ID Last Comm 1501 CP3 3000 CPI 4002 CP3 5116 Amir T0 Test CDMA GSM CDMA GSM Sort by Name ID Last Comm T1 1501 4002 5116 PLACING AN RTU ON THE MAP Account Adminstrators can place individual controllers on the map interface powered by Google Imagery PLAGING A CONTROLLER ON THE MAP e Click Ma at the top of the main screen e Click on to expand the Unlocated controllers RTUs in Summary box Summary a 1 Unlocated controllers wi a 4002 CPS COMA 4002 0 Pending downloads x 5 Disconnected controllers e Click on the left magnifying glass as shown below to type in an address You can zoom in manually on the map amp e Zoom In or Out until desired location is clearly in the viewing window e Click on the controller you want to place e Move the cursor to map location and right click e Click Save Position Note Account Admins need special permissions to activate this feature Contact AMI for assistance PRIMEX 15 Pump Watch Express RTU User Manual USER SETUP As an Account Admin you can create edit delete Users but not other Account Admins To set up additional Account Admins you need to contact the Dealer level admin or AMI support NEW USER SETUP e Click e Click e Click SE
21. l when running dry Please consult your pump manufacture for this value and test this fault if possible The amp set value P1 P2 Dry Run corresponds to the minimum amp value that the pump should draw during OA normal operation If the current drops below this value for longer than the Dry Run Delay the remote telemetry unit will display a Dry Run fault The trip Delay time is used to avoid nuisance tripping This alarm requires the user to click on the button to clear Note Setting values to 0 in the alarm setup will disable the alarm function PRIMEX 24 Pump Watch Express RTU User Manual FLOW MONITORING SETUP PREMIUM Volumetric flow measurement is available when a level transducer is used in a cylindrical tank The Pump Watch Express unit calculates the volume of liquid based on the level The flow is calculated by using the volume and the fill discharge times The in flow and the discharge flow is measured The Flow Calc Level set points are not used for controlling the pump They are used for volumetric flow calculation The flow calculation is based on the diameter of the tank the Start Flow Calc and Stop Flow Calc level set points and the fill and discharge times Both In Flow and Discharge flow are calculated during every cycle Tank Diameter Enter the tank diameter in Ft Flow Calc Start Level See below in Fi Flow Calc Stop Level See below in Ft Important notes on flow setup Set Flow Calc
22. n the email to verify and activate your account After logging in again you will need to agree to the Terms of Use These steps only need to be completed during the initial setup and activation of your account Notes The end User should activate this product When the initial 1 year of cellular service comes to an end AMI will contact you directly and review renewal options The primary User Account Admin will be able to add additional Users for login and alarm notification The cellular service plan provided with the Pump Watch only covers text SMS and data for the Pump Watch Express unit It does not cover SMS and Data service charges incurred for the use of your personal cell phone or tablet PRIMEX 4 Pump Watch Express User Manual ACCESS LEVELS The portal has three 3 levels of controls e Dealer e Account Admin Your Level e User Account Account Account Account Admin A Admin B Admin C1 Admin C2 Fe mo Fe Fa User User User i A1 A2 B1 DSS ass CSS a SII gt ET al RE Sr User User i User l User i Ci C2 C3 G EEE eee ESS Faders EEE Note You may have multiple Account Admins and Users per account but each Account Admin or User can only be assigned to one Account Create Account Assign Gateways to Accounts Configure Gateways Search Gateways Account Admin 1 With privileges assigned 2 With privileges assigned 3 Accound Admin and User can work within assigned acc
23. onal Outdoor Antenna and Mounting Bracket PRIMEX OS Pump Watch Express RTU User Manual WIRING PUMP WATCH EXPRESS PREMIUM RTU SCHEMATIC Pump Watch Express ET oo Supply REMOTE Power ACTIVATION CONTACTS NON POWERED PUMP 1 une PUMP 2 RUNNING i I pl ALARM ee 4 ATTENTION CONNECT CONTACT CLOSURE INPUTS TO NON POWERED CONTACTS ONLY Ie N DR Capa ee sa Li I I4 20mA 24V ATN CURRENT XDCR Pump Watch Express CERERII EEE pe PUMP 1 RUNNING eo Ho l PUMP 2 RUNNING ALARM 1 L ALARM 2 ALARM 3 ALARM 4 L FE i l NO CONNECTION i REMOTE Power ACTIVATION CONTACTS NON POWERED 4 K D 74 ATTENTION CONNECT CONTACT CLOSURE INPUTS TO NON POWERED CONTACTS ONLY PRIMEX 6 Pump Watch Express RTU User Manual SENSOR WIRING CURRENT SENSOR EXAMPLE Connect the current transducer as shown on the schematics Open the core of the current tranducer by pressing on the lever Ensure that one 1 incoming power conductor passes through the center of the current transducer Premium version only Wire the pump run inputs to a non powered auxiliary contact in the control panel which closes when the pump is called to run These must be wired for each pump Motor contactor auxiliary contacts for reference only Actual contactor configuration may differ PRIMEX 7 Pump Watch Express RTU User Manual PUMP WATCH EXPRESS TROUBLESHOOTING PROBL
24. ount only PRIMEX 12 Pump Watch Express RTU User Manual VIEWING SEARCHING FOR YOUR DEVICE After you complete the registration procedure you have access to your account and all of the RTUs contained within There are multiple ways to search for find select a controller e From Map Satellite or road view available e From List e From Tree View e Search by RTU Name or ID e Sort by RTU Name or ID FROM MAP When you log in the interactive map appears on the main screen If your RTU s have already been located on the map it will appear here the next section explains how to place the RTU on the map Hover your mouse over a controller to see the device ID and other pertinent information To select an RTU click on the RTU icon Map List amp Q Save Postion Restore Position Filter by type All Pending Online Offline Only Active on og 9 South Ser F 15th Ave S A Pasadena Un I7haves amp a A S cf 18th Ave S 2 693 20th Ave 5 CAR Gulfport 22nd Ave S SIS Yor LS 14 St Pete Bear SIS Wile no Le we alee ID 7580 i A ta Ps Dealers SJE Rhombus AG 5 a de x Accounts St Pete Bear o Last comm 05 22 2015 65 _ 03 08 07 PM 7 RSSI 18 A Boca Ciega Bay Aquatic 9 Preserve Outstanding J bind Ave 5 C Ti CE 93 TIB LL _ a m St Pete Beach Map data 2015 Google Terms of Use Report a map error FROM LIST
25. sonnel notified in the event of a failure Data logging and trending of critical information enables the User to visually track system performance and recognize impending problems The station data can be visualized in a simple and intuitive way from your web browser on a PC tablet or smart phone ORDERING INFORMATION Two versions of the Pump Watch Express are available e Pump Watch Express Light Digital I O only e Pump Watch Express Premium Analog amp Digital I O The RTU module can be supplied for direct panel mounting or pre assembled in NEMA 4X enclosure for outdoor mounting near an existing panel Note All Pump Watch Express units include 1 year of cellular service Pump Watch Express RTU For installation inside a control panel Parts Included 100 150 200A Current Transducer Pump Watch Express Lite Pump Watch Express Premium 3 7V Lithium Battery Premium version only Options e High Gain Antenna pole mounted e Low Loss Cable 20ft 40ft and 60ft e 3dB Antenna with 6 foot cable e Mounting Bracket 3dB Antenna for side mounting e 24 Vdc Battery Backup Analog amp Digital e Level Gage Transducer 4 20mA 0 15ft WC 50ft cable e Level Rat Transducer 4 20mA 0 15ft WC 50ft cable PRIMEX n Pump Watch Express RTU User Manual PUMP WATCH EXPRESS RTU INTRODUCTION The Pump Watch Express remote monitoring system is designed to be connected to most simplex or duplex lift sta
26. the power present in a received radio signal Received Signal Strength Indicator The larger the number the better the reception The Pump Watch Express web interface Is not updating number Below is a guideline to appropriate strength thresholds 1 5 very poor no communication 6 8 poor inconsistent communication 9 11 good little to no communication Issues gt 12 best SUPPORT For additional support contact the AMI support team at 888 280 2060 support aquamanagement com PRIMEX 8 Pump Watch Express RTU User Manual ACTIVATION AND SERVICE The data management for Pump Watch remote cellular devices is hosted by Aqua Management Incorporated 6280 S Valley View Blvd Suite 212 Las Vegas NV 89118 All Pump Watch Express RTUs are provided with a year of pre paid cellular service Activation of your device is required for operation An account needs to be setup if this is your first Pump Watch device Below is a list of PRIMEX contact person for activation requests PRIMEX Location Contact Person Phone Number Email Address Plymouth MN Troy Ladoux 763 559 0568 x 3915 Troy Ladoux sjerhombus com Detroit Lakes MN Marty Grabarkewitz 800 746 6287 x 3357 Marty Grabarkewitz primexcontrols com gt The Account Setup Form on the next page can be downloaded from http www primexcontrols com municipal remotemonitoring html Pump Watch Express ID number Loc
27. the pump data before making a service call to the station PRIMEX 21 Pump Watch Express RTU User Manual MAIN SCREEN CONFIGURA TION MAIN SCREEN Editing Text Labels Main Reports Setup Back To Dashboard Main F Setup i Parameters mine P1 Fail P2 Fail High Float O 9 O On the Main Screen double click on be Main and the screen will change to allow editing of the label text TL PRIMEX EE PUMP VAT CH POWER PUMP 1 Value Unit P1 High Amps P1 Ory Run Alarm Pi Runtime Alarm P1 Amps P1 Cyches PT Runtime Minutes PUMP 2 P2 High Amp P2 Dry Run Alarm P2 Runtime Alarm P2 Amps PI Cycles P2 Runtime Minutes Ack Faut REMOTE START Value Linii You can now edit the text labels with the red boxes Example 3 ia JE arts D Pai EATR O 2 E 3 O To save changes press to cancel edits press 3 PRIMEX 22 Pump Watch Express RTU User Manual RTU PARAMETER CONFIGURA TION Main Reports Setup Back To Dashboard Main Setup 3 Parameters eus P4 Fail P2 Fail High Float O 9 O Click on amp y to navigate to the parameter Setup screen Main Setup Parameters alam Setup aC C Alarm 1 delay 2 Sec High Tank Level 12 0 Alarm 2 delay 2 Sec Low Tank Level 40 Ft Alarm 3 delay 2 Sec P1 Max Runtime 5 Min Alarm 4 delay 2 Sec P2 Max Runtime 2 Min Power loss Alarm delay 30 Sec P1 High Amp 80 0 A High Tank Level Alarm delay 5 Sec P2 High
28. tion type control panels The Pump Watch Express RTU monitors pump run run time cycles amps and flow It can also monitor system in flow power failure level and level alarms All of this data is then relayed to the cloud via a cellular network to a secure website and can be accessed and monitored from virtually anywhere in the world Amps flow and level measurements require Pump Watch Express Premium service RECEIVING AND INSPECTION Pump Watch Express Lite Pump Watch Express Premium fh PRIME 1D 65 12L gt vr LA Lite Unit ID No analog terminals Premimum Unit ID Two analog inputs PUMEP WATCH EXPRESS RTU User Manual Premium version only WWW PRIMEXCONTROLS COM PRIMEX 2 Pump Watch Express RTU User Manual PUMP WATCH EXPRESS FEATURES Factory Use Only Bootloader Mini USB Connector Connector Program Battery Connector Oh g Lg TUE gt TN Function LEDs LAN NS KE dl LO o o E 0 2 pue ES WF Pump 2 Run indication Relay On PRIMEX 3 Pump Watch Express RTU User Manual MOUNTING THE PUMP WATCH EXPRESS RTU 5 5 W x 4 5 H x 3 5 D with antenna at 90 degrees as shown Can be din rail mounted or panel mounted with 4 screws lt Ne Es EE vn 4 spn PRIMEX TT A _ Pe _ PRMX 4 Pump Watch Express RTU User Manual Backup Battery Connection Opti
29. when the alarm goes OFF condition reset alert Multiple Users may be selected for notification To create additional Users see NEW USER SETUP on page 19 Type in the Alert text message that will be delivered You do not need to include the name of the station in the text as it is always sent as part of the notification Wait a few seconds for the screen to update with the latest values from the cloud prior to making changes Example of alarm notification Email SMS text PRIMEX pg Pump Watch Express RTU User Manual ACKNOWLEDGE FAULT FUNCTION The Acknowledge Fault function must be enabled at the RTU of Station View screen at the station When enabled a timer value must be entered 1min to 24h range When disabled the General fault alarm occurs immediately after any alarm If any fault occurs the ok indicator will turn red The User must press the button before the timer set in the RTU times out IF not pressed in time the 5 alarm will be activated This alarm can be set to notify back up personnel as alarms are active but not acknowledged in time When the alarm is acknowledged a notification message is sent via email and or SMS text REPORTS amp TRENDING Reports data logging and trending are available for visualization and downloading These are very useful tools for evaluating the health of the pumps and for detecting sudden invents that may alter the normal operation of the station Example
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