RealScan-F User Manual
Contents
1. 5 Storage and Management 5 1 Storage Product with cover The cover will protect the device from dust and damage Always cover the device when not in use to protect the prism Place the cover on the black borderline in order to fix it magnetically Clean the surface of the device except the prism using soft cloth 5 2 Prism Maintenance Clean the prism using the soft cloth provided with the device If the prism is covered with foreign matter or is dirty due to repeated scanning clean the prism with the soft cloth Do not use any chemical agents such as wax benzene alcohol thinner perfume lubricant or cleansers If the soft cloth provided with the device is not available use cloth normally used for cleaning glasses Copyright 2012 Suprema Inc On the web www supremainc com 2 Check whether the device is connected See below Windows XP suprema a Click Start and select Control Panel menu gt internet 2 Internet Explorer ise Outlook Express Yy Pant ae BME Ad computa aaler nanare pogany nd sa oprah cee coe b Double click Performance and Maintenance Control Pane z Pick a category See Also 2J Ap Windows Update 3 o Help and Support Network and Internet Connections ey User Accounts e wr Pi EA Appearance and Themes 2 Printers and Other Hardware lt ay Add or Remove Programs Date Time Language and Regional i x y Sou2. b Select System and Maintenance gt RS 10 Demo a Games Recent Items Network t To Conn Default Programs All Programs Help and Support ion Wak cees 4z Search p c Double click View Computer Details Windows Vista Ultimate Intel R Celeron R CPU 2 66GHz 1 00 GB RAM Standard VGA Graphics Adapter Computer Name SUPREMA PC D Show more details 1 Get started with Windows 13 a View computer details a Transfer files and settings 3 7 we j Add new users Personalize Windows 2 Offers from Microsoft 7 ep Connect to the Internet Le What s new in Windows Vista Go online to find it fast with Show all 13 items Go online to connect and share with Windows Live E Run at startup Welcome Center can be found in Control Panel System and Maintenance Go online to learn about b Windows Live w t Go online to Windows Marketplace Show all 7 items Go online to help protect Windows Live your PC with Windows Live Go online to find more ways to help protect your PC S eee g j gt Control Panel gt System and Maintenance System h earct p View basic information about your computer H Device Manage mes d Select Device Manager and check whether Remote settings Sea Windows Vista Ultimate System protection Copynght 2007 Microsoft Corporation All rights reserved Suprema RealScan F is connected Advanced
3. in the Action menu Select a finger using the Prev and Next buttons at the upper right of the screen 3 If the Capture button is pressed at the lower right of the screen and then the preview image is shown at the main view window Copyright 2012 Suprema Inc On the web www supremainc com 1 6 4 Using Software When scanning rolls the device automatically detects the finger Roll direction can be set at the Capture Option in the Option menu Place the finger at the center of the screen and tilt the finger to the side the scan will begin from After the first beep roll capture will start automatically and roll the finger to the other side The roll will be scanned and the image will be shown as above RealScan Demo Program file View Opfon Help Scanning Two Thumb Fingers Two Thumb Scanning Screen Two Thumbs Scan Select 2 thumbs in the Action menu If the Capture button is pressed at the lower right of the screen the capture will be started automatically and the preview image is shown at the main view window 3 Place two thumbs inside the scanning area and then the scanned images will be shown as above 4 Each captured 2 thumb image will be automatically analyzed and segmented as results RealScan Demo Program Eile View Option Help Scanning Right Four Fingers Four Finger Slap Scanning Screen Four Finger Slap Scan
4. 22 o SO 1g 10 a 23 Je LOI er SUPPO kannen a 20 Copyright 2012 Suprema Inc On the web www supremainc com 1 1 Basic Specifications 1 1 General Information Supports various fingerprint images 1 2 or 4 flats palm and 1 roll Waterproof cover High quality image scanning regardless of states of finger Automatically segments when scanning flats and detects slippage when scanning rolls Prevents external light halo effect and ghost images Full compliance with IDENT US VISIT and DHS standards User friendly Interface Buttons can be used to make scanning easier Provides functionalities to present visual information through the dedicated color LCD 3 Emits beeps and voice instruction messages through the built in speaker Detachable cover protects the fingerprint scanning area USB 2 0 transmits data For use only with UL Listed I T E computer Input Power D Minimum Power 12VDC 700mA Maximum power 12VDC 750mA Copyright 2012 Suprema Inc On the web www supremainc com 2 1 Basic Specifications 1 2 Certificate FCC Statement This device has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and i
5. Mode Device automatically detects and saves fingerprint Manual Mode Capture proceeds in a manual manner 4 2 Basic Functions Display Option i f rn ffi CS IM t HANNS 28 lt 4 Aii Vie ae SIE nee WMI AN Normal Fingerprint Check Fingerprint Quality Normal Original Image Displays the original fingerprint Quality Checking Quality Image Allows the user to check the scanning quality Indicate Indicates the finger to be scanned Prev or Next button can be used to change scanning order X Prev and Next buttons do not work during the preview Or O Fingerprint Scanning Order Copyright 2012 Suprema Inc On the web www supremainc com 1 f 4 Using Software Quality Information Quality Information NFIQ Displays the NFIQ results to show the quality St st of image Result Message Result Message Displays the information when scanning process is completed 3 Status Displays the scanning progress Oo Fingerprint Information and Message window Button gt captur s a Capture sto Save aaa Result O Stop el aaa Result 1 Capture button Used to preview or start scanning a Manual Capture button changes into Scan and preview is provided As shown on the right side the Scan button is changed into Capture after Scan button is pressed By pressing
6. Select 4 finger slap from the Action menu Copyright 2012 Suprema Inc On the web www supremainc com 1 f 4 Using Software Select four fingers of each hand using the Prev and Next buttons at the upper right of the screen 3 If the Capture button is pressed at the lower right of the screen the capture will be started automatically and the preview image is shown at the main view window 4 Place two thumbs inside the scanning area and then the scanned images will be shown as above Palm Scanning Palm Scan Select Palm on the Action menu Select left or right palm using Prev or Next button on the upper right side of the screen 3 If the Capture button is pressed at the lower right of the screen the capture will be started automatically and the preview image is shown at the main view window 4 Place the palm and then the scanned image will be displayed as shown above Copyright 2012 Suprema Inc On the web www supremainc com 18 4 Using Software 4 4 Scanning Fingerprints Sequentially 4 4 2 finger 4 4 2 4 1 1 4 Card Table 2 2 2 2 2 Card Table Identification Flat Scan 4 4 2 4 1 1 4 2 2 2 2 2 Scanning Mode In the above scanning modes all fingers and thumbs of both hands and the prints will be automatically captured segmented and displayed in a table Select a mode in 10 Fin
7. fingerprint images and their segmented results can be checked by pressing Result button Copyright 2012 Suprema Inc On the web www supremainc com 20 4 Using Software 4 5 Notes on Scanning Fingerprints Top Scanning Side Scanning Top Scanning If only the top of the finger is placed on the scanning area only the top of the finger part will be scanned as shown above Side Scanning If only the side of the finger is placed on the scanning area and the center of the finger does not touch the scanner only the side of the finger part will be scanned as shown above Blurred Image Slippage Image Blurred Image When applying too much pressure with one s finger to the scanning area the image may become blurred as shown above Slippage Image If finger slips are detected while scanning a roll the image may become extended as shown above Ve IIA EE he SS ge om LEAS PANS ZN NS Aih SEZ j i ass lt s Good Fingerprint Image Good Roll Fingerprint To scan a fingerprint successfully place the finger at the center of the scanning area with reasonable pressure If the image is blurry remove pressure from your finger and scan the fingerprint when images similar to those above are shown above If the image is slipped roll the finger at normal speed and you can scan the fingerprint without slipping or blurring Copyright 2012 Suprema Inc On the web www supremainc com 21
8. Capture button scanning will be started b Auto Capture button is activated as shown above Scanning will be started by pressing Capture button 2 Stop button Stops scanning the fingerprint during the preview 3 Save button Saves the scanned image as a file 4 Result button Shows the scanned image with the related data Copyright 2012 Suprema Inc On the web www supremainc com 15 4 Using Software 4 3 Scanning Fingerprint Individually Scanning Right Thumb Finger E Quality Information m m Result Message Segmentation and Quality Check Success Single Flat Scanning Screen Single Flat Scan Select 1 Finger Flat in the Action menu Select a finger to scan using the Prev and Next buttons at the upper right of the screen 3 If the Capture button is pressed at the lower right of the screen and then the preview image is shown at the main view window the center part of the demo program Place the finger on the scanning area then an image will be captured automatically The image of the scanned fingerprint will be shown as above RealScan Demo Program Eile View Option Help Scanning Right Thumb Finger Rolled C1 Finger fist ext C 2 Figer Rat we 10 finger sap r 442 C 41 44 C 24222 AFIS rol fist C 42 10 Rel Single Roll Scanning Screen Single Roll Scan Select 1 Finger Roll
9. Driver x64 V1 2 0 0 exe for installing device driver with selecting Run as administrator mode onto the pop up menu click right mouse button RealScan_Driver xb4 1 eee me Fim Setup Status The InstallShield Wizard is installing RealScan_Driver xb4 Removing applications Ss InstallShield Cancel 2 Step of Installation 3 Device driver is being installed LTTVENn 2O4 InstallShield Wizard Complete i The InstallShield Wizard has successtully installed RealScan_Driverl xb4 Click Finish to exit the wizard lt Back Finish Cancel 3 Step of Installation Click Finish to exit the driver installation Connect the USB cable of device to the PC then check the installation status in Device Manager Refer to page 23 X Please be advised to follow the troubleshooting guide to check and see if the installation is made successfully or not Copyright 2012 Suprema Inc On the web www supremainc com 12 4 Using Software 4 1 Initial Screen gt RealScan Demo Program 3 1 finger flat 1 1 finger roll C 2thumbs finger slap 5 C Palm C 1 Finger flat ext C 2 Filger Flat ext 10 finger slap C 442 C 41 14 6 C 22222 6 AFIS roll flat C 4 4 2 10 Roll Repeated actions 2 Display Option V Segmentation Original image C Quality image 8 7 4 Initial Screen 1 Fingerprint Scanning Modes Total of 9 methods are suppo
10. RealScan F User Manual Contents Mig cn erecta eer tinea 02 1 1 General Information 02 TAZ COMIN ICal st essa Hesse ERNER 03 T Safety NOleS22s S2ssseceneeoee ates Sate ee eee seers Sao Sed Sebo bee eee Gece ee ee eeesbeenecee 03 1 4 Device Palco ss sessesse senses pee eee era Seer eeee a reeae ep teeese 04 Pe 6510 E a R 05 Dalz TOD VOW krmna a 05 2 2 Back VICW 2a2 Sse sss oe a 06 2 3 Device LAD Clee eae eae eee eee 06 2 4 Display PanGl 2s s2 s28 sees aaa eee eee ese 07 23 DEVICE Exton fas Sessa E teeta eee 07 2 6 USB Cale ssssenessess enc sno 08 e e a E 09 3 1 Recommended PC Specifications 09 3 2 USB Cable Adapter and Foot Switch 09 3 3 Device Driver Installation 10 A LN aa 13 4 1 Initial SChe CN 22 9 esas ieee ee 13 4 2 Basic FUNCIONS seres St 14 4 3 Scanning Fingerprint Individually 16 4 4 Scanning Fingerprints Sequentially 19 4 5 Notes on Scanning Fingerprints 21 5 Storage ana Manageme Mi rte eee eerie es 22 PRO 0 aa ae nenien i 22 5 2 Prism Maintenance Eanan
11. f not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operated the equipment under FCC rules 1 3 Safety Notes Do not dismantle or alter this device Electric shock or damage may occur If the device was intentionally dismantled or altered by the user repair services will not be provided Do not use this device in places where flammable or explosive gas may be in the air A fire or explosion may occur If there is water or foreign matter inside the device disconnect the power and USB cables and contact the customer support center Do not leave the device in an airtight place such as inside a vehicle and keep the device away from heat or direct sunlight The device s exterior or components may be affected When moving the device from a low temperature to high temperature environment condensation may occur which may result in performance compromised In such a case wait for a while before using the device Copyright 2012 Suprema Inc On the web www supremainc com 3 1 Basic Specifications 1 4 Device Parts Device USB Cable All Abo
12. ger Slap 4 4 2 4 1 1 4 or 2 2 2 2 2 at the upper left of the initial screen If the Capture button is pressed at the lower right of the screen the preview image is shown at the main view window 3 Place the finger to scan on the scanning area After the first scanning is finished the next scanning will be started automatically After finishing of scanning all fingers according to the selected mode the all scanned fingerprint images and their segmented results can be checked by pressing Result button Copyright 2012 Suprema Inc On the web www supremainc com 19 4 Using Software o BA Qro Ore Quality Information eee ies fae res a Result Message ReafScan F on Ooo P save Egreso Initial Screen Ten print Card Table AFIS Roll amp Flat 4 4 2 10 Roll Scanning Mode Four finger slaps both thumbs and rolls for all ten fingers will be captured in this mode Select 4 4 2 10 Roll from the Action menu at the upper left of the screen If the Scan button is pressed at the lower right of the screen the button changes into Capture and the preview image is shown 3 Place the finger to scan on the scanning area and press Capture After the first scanning is finished the next scanning will be started automatically After finishing of scanning all flat and roll fingers according to the selected mode the all scanned
13. istance or if the device is not properly operating even after the above troubleshooting steps please be advised to contact our Customer Support Center at any of the following Contact Information provided below Copyright 2012 Suprema Inc On the web www supremainc com 25 Suprema Inc Address Park View Office Tower 16F Jeongja dong Bundang gu Gyeonggi do South Korea Telephone 82 31 710 4502 Fax 82 31 783 4503 Online Customer Support sales supremainc com Website www supremainc com Copyright 2012 Suprema Inc On the web www supremainc com 26
14. nds Speech and Audio Devices Accessibility Options 7 Performance and Maintenance Security Center c Double click System System Restore Pick a task gt See basic information about your computer Troubleshooters 2 2 Startup and Shutd gt Adjust visual effects gt free up space on your hard disk gt Back up your data 3 Rearrange items an your hard disk to make programs run faster or pick a Control Panel icon PT Administrative Tools Da Power Options A Scheduled Tasks System Properties oe oe l d Follow the menu selection as shown on the left f Device Manager The Device Manager lists all the hardware devices installed on your computer Use the Device Manager to change the properties of any device Drivers EEY Dive Sint you make sa Vat nasled dives a e Select Device Manager and check whether compatible with Windows Windows Update lets you set up how Windows connects to Windows Update for drivers Suprema RealScan F is connected in Universal ee Serial Bus Controller Hardware profiles provide a way for you to set up and store different hardware configurations Hardware Profiles Copyright 2012 Suprema Inc On the web www supremainc com 23 6 Troublesh 2 Windows Vista ooting ert a Click Start and select Control Panel menu nterne xp orer ey E mail Windows Mail suprema y Paint a Documents 3 Backup and Restore Center
15. ng to install the program Click Next if the above screen appears after running RealScan_Driver x86 V1 2 0 0 exe RealScan_Driver s86 InstallShield Wizard Setup Status The InstallShield Wizard ts installing RealScan_Driver 86 Registering product InstallShreld 2 Step of Installation 3 Device driver is being installed Copyright 2012 Suprema Inc On the web www supremainc com 1 O 4 Using Software RealScan_Driver s86 InstallShield Wizard InstallShreld Wizard Complete The InstallShield Wizard has successtully installed RealScarn Oriverlxe6 Click Finish to est the wizard Finish Caneel 3 Step of Installation Click Finish to exit the driver installation Connect the USB cable of device to the PC then check the installation status in Device Manager Refer to page 23 X Please be advised to follow the troubleshooting guide to check and see if the installation is made successfully or not Windows XP VISTA 7 64 Bit OS te a Pe cua hapa a veals mo JTVvern i Welcome to the InstallShield Wizard for RealScan_Driver x64 The InstallShield Wizard will install RealScan_Ortver x6 4 on your computer To continue click Hest abe 15 Step of Installation Disconnect the device s USB cable to a PC before program installation Copyright 2012 Suprema Inc On the web www supremainc com 11 4 Using Software Double Click the RealScan_
16. rted 1 finger Flat Scans single flats 1 finger Roll Scans single rolls 2 thumbs Scans both thumbs at the same time 4 finger Slap Scans four finger slaps Palm Scans the palm 4 4 2 Scans four finger slaps and two thumbs as the following sequence left four fingers gt right four fingers gt two thumbs 4 1 1 4 Scans four finger slaps and two thumbs as the following sequence left four fingers gt left thumb gt right thumb gt right four fingers 2 2 2 2 2 Scans two finger flats Total of 10 fingers will be scanned 4 4 2 10 Roll Scans four finger slaps two thumbs and rolls for all ten fingers Repeated actions When checked the same action selected would be repeated until pressing Stop button 2 Display Option Displays the scanned fingerprints Original image or quality image 3 Displays each fingerprint from the original image scanned in area 4 above Copyright 2012 Suprema Inc On the web www supremainc com is 4 Using Software 4 Area where fingerprint was scanned 5 Indicates fingers to be scanned It can be changed by pressing Prev or Next button 6 Scanned fingerprints are scored and results of the scanned fingerprints are displayed in the message window 7 Capture and Stop buttons for scanning fingerprints Save button to save scanned image and Result button to check result fingerprint images 8 Scan Option Auto
17. system settings Service Pack 1 sem Rating a0 penence Index L penence Inde Processor Intel R Celeron R CPU 2 66GHz 2 66 GHz System type Computer name domain and 100 GB 32 bit Operating System workgroup settings Computer name suprema PC wc e setting Full computer name suprema PC Computer description Workgroup WORKGROUP Windows activation Windows ts activated wk iy Product ID 89580 OCEM 7332132 00031 Change product ke SERE sottware Copyright 2012 Suprema Inc On the web www supremainc com 6 Troubleshooting A In case the RealScan F is not detected under the list of Device Manager then proceed on the following steps D Check whether the USB cable is connected properly a Recommend to use the USB cable included with the device b Check that the USB cable connection is tightened Check whether the device is connected properly a Unplug the USB cable from the PC then replug it after 5 seconds b Reboot your PC and check out the list of Device Manager to see if the USB driver is installed and working properly on your PC in case the device is still not detected which may has occurred by a failure in USB recognition B In case the RealScan F is detected but still does not function properly then proceed on the following steps a End the program and unplug the USB cable b Wait about 5 seconds and replug the cable c Restart the program X To obtain Technical Ass
18. ut Fingerprints Realscan A I e i 1 karmu bes rA Software CD Optional Cover Cleaning Cloth Foot Switch Optional Copyright 2012 Suprema Inc On the web www supremainc com f 2 Exterior and Cable 2 1 Top View SUPFeMOA 2 1 Scanning Window Area for scanning user s fingerprints and palms 2 Speaker Various voice instructions and sound effects can be emitted 3 Color LCD and Buttons Scanning related information can be displayed on the LCD Four directional keys and one selection key Copyright 2012 Suprema Inc On the web www supremainc com ie 2 Exterior and Cable 2 2 Rear View 4 1 Device label showing basic information including serial number of the device 2 Power on off switch 3 Foot switch connection port 4 DC Adapter port if external power additionally needed 5 USB 2 0 cable port 2 3 Device Label Suprema Inc RealScan F This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation INPUT POWER 12V 2 5A Interface USB 2 0 High Speed CE E amp SUP RSF A supremo Made in Korea Device Label Includes interface power specifications certification markings and de
19. vice number Copyright 2012 Suprema Inc On the web www supremainc com 6 2 Exterior and Cable 2 4 Display Panel 1 Color LCD can be displayed scanning related information 2 User buttons can be programmable to start and cancel scanning select the finger to scan and check the scanning result 2 5 Device Exterior Neo Device Dimensions 253mm W 313mm L 148mm H Device Weight 6 0Kg Copyright 2012 Suprema Inc On the web www supremainc com f USB A Type 1 760mm USB Cable The USB 2 0 cable has an A type head and a B type head Copyright 2012 Suprema Inc On the web www supremainc com 8 3 Installation 3 1 Recommended PC Specifications stoping Three Connection Ports The foot S W power and USB 2 0 ports are provided at the rear side of RealScan F Insert the foot S W and the power cable and fasten the bolt as shown above Connect the USB cable as shown above Copyright 2012 Suprema Inc On the web www supremainc com 9 4 Using Software 3 3 Device Driver Installation Windows XP VISTA 7 32 Bit OS RealScan_Driver x86 InstallShield Wizard Welcome to the InstallShield Wizard for RealScan_Driver x86 The InstallShield Wizard will install RealScan_Oriver xe6 on your computer To continue click Nest Cancel 1s Step of Installation Disconnect the USB cable of device from the PC before proceedi
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