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PA30 Print Engine User`s Manual

1. 77 About Setup Mode cc tgp eer P DRAN 78 Placing the PA30 in Setup 78 Navigating in Setup 78 What Settings Can You Configure in Setup 79 Serial Communication 79 Network Communication 79 Feed Adjust Settings gee NUTS TAIN 80 Media Size and Media Type Settings 80 Print Define Settings mt me RR Mee Pe ES 80 Applicator Port Settings 81 Setup Mode Menus ocean eres dad PR RIED en 81 Serial Communication Settings o n 0 ee eee 82 Network Communication Settings 82 Feed Adjust Settings c cer a E 83 Media Settings sein vb epi 83 Print Definition S ttihgss cce 84 Applicator Port Settings ta ssa wish eae a bead oe 85 vi PA30 Print Engine User s Manual 6 Using the Intermec Shell Program 87 About Intermec Shell i cae Stein ENG ESSE RENDIR Rr E 88 Selecting ancApplication S sis theod SENA EUROS ales He 89 Selecting a Facility repe pF oad Pedi tee SNR E Sue 90 About Line Analyzer ecoute
2. EP External Power Port Pinouts Pin 1 Signal Type 5VDC Input Signal ground Input 24VDC Input Power ground Input Description 5VDC input for distribution through Applicator Port connector Z Style pin 2 S Style pin 13 Signal return for 5 VDC supply Z Style pin 1 S Style 2 24VDC input for distribution through Applicator Port connector Z Style pin 7 S Style pin 12 Power return for input Z style pin 8 S style pin 2 PA30 Print Engine User s Manual 121 Appendix A Specifications External Error Port External Error Port Pinouts Pin DW RW NY N 122 Signal AppErr_1 AppErr_2 AppErr_3 RtW In Ext 5VDC RtW_Out Ground Ground Type Input Input Input Input Output Output Description Applicator error 1 Applicator error 2 Applicator error 3 Intermec Ready to Work indicator input for external errors Available for applicator Intermec Ready to Work indicator output for total system indicator Available for applicator Available for applicator PA30 Print Engine User s Manual Index PA30 Print Engine User s Manual 123 Index Numerics 802 11 network settings configuring 58 802 1x security settings configuring 60 described 61 90 mm ribbon using 19 A AC power port illustrated 5 requirements 11 active WEP keys 59 administrator setting
3. Address hetn 10 10 102 11 ram defauit html es Links T aos Intermec Technologies Corporation PA30 Home Configuration Maintenance Support Communication Serial Communication uartl RS232 Baud Rate 115200 i Printer Network Admin Network Logs Data Bits 8 Parity NONE Stop Bits 1 RTS CTS ENABLE ENQ ACK DISABLE XON XOFF Data To Host ENABLE XON XOFF Data From Host ENABLE New Line CR LF Receive Buffer 1024 Transmit Buffer 1024 a denen 2 Print Engine User s Manual 31 Chapter 1 Learning About the PA30 From this screen you can configure all PA30 settings To configure applicator port settings see Chapter 2 Using the PA30 in an Applicator configure serial and network communication settings see Chapter 3 Configuring Communication Settings To configure print engine and media settings Chapter 4 Configuring Print Engine and Media Settings 32 PA30 Print Engine User s Manual Using the PA30 in an Applicator This chapter explains how to use the PA30 in an applicator and includes these sections e Applicator Port Styles Describes the Z Style S Style and I Style applicator port interfaces Configuring Applicator Port Settings Explains how to configure and change settings for each applicator port style Programming Applications for the PA30 Descri
4. RI RP REIR 91 7 Managing Maintaining and Troubleshooting the PA30 sre ere Oe eo e ets 93 Managing the PAZO i ue bs e pe sre e uU IRE 94 Using the Web Shell ERU EUER RES 94 Printing Test Labels and Setup Information 96 Using Wavelink 98 Using Simple Network Management Protocol 99 Maintaining the PAJOS A e sss eue e e treqitem c testes eed 101 Cleaning the 101 Replacing the Printhead svo ERREUR S SEEN SERERE 102 Cleaning the 0 103 Cleaning the Label Stop Sensor 103 Clearing Media 1 1 105 Troubleshooting the 0 106 Problems with Print 106 Problems with 109 Problems with Using the PA30 in an Applicator 109 Error Messages and the Ready to Work 110 Notes for Error Message 111 About Product Support sses eere tists er ek wate RE 113 Loading Firmwares cso essere ER dete Mae EN a 114 A Specificatiolis ecce Che tinue C
5. est e xi Patent Information eee xii 1 Learning About the PA30 1 About the PA30 Print 2 2 Unpacking the S corr eR eel e EC ELE E ER 2 Understanding the Front 2 About the Displays otek a oat Se eee Oe ee 3 About the Keypad fd ees p a ee dae RI 3 About the LEDs beri v CU Rr eere os 4 About the Ready to Work 4 Understanding the Rear 1 5 Accessing the Media 6 About the Print Mechanism 06 eee ce eee 7 Using a Memory siete tAken E ROUES RR ERA ERES 8 Installing the esie e be 9 Physical and Environmental 9 Power Requirements eese 11 Cable Requirements c eee PU RENE Ib E S E EE OE 11 Installing the PA30 in an 12 Starting the PAZO cis scere Dre RR E e EUR eed REP Sue ae 14 About Startup Files isikie oo sigs cea A CREDAMUS 14 Loading Media o CERA CORREA ERA 15 Performing 18 Loading Ribbon ue eee Ree ten PEERS 19 PA30 Print Engine User s Manual iii C
6. In the USA and Canada call 1 800 755 5505 and Services Description choose this option Order Intermec Place an order 1 and then choose 2 products e Ask about an existing order Order Intermec Order printer labels and 1 and then choose 1 media ribbons Order spare Order spare parts 1 or 2 and then parts choose 4 Technical Talk to technical support 2 and then choose 2 Support about your Intermec product PA30 Print Engine User s Manual Before You Begin In the USA and Canada call 1 800 755 5505 and Services Description choose this option Service e Getareturn authorization 2 and then choose 1 number for authorized service center repair Request on site repair technician Service contracts Ask about an existing 1 or 2 and then contract choose 3 Renew a contract Inquire about repair billing or other service invoicing questions Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click Contact Who Should Read This Manual This users manual is for the person who is responsible for installing configuring and maintaining the PA30 Print Engine This document provides you with information about the features of the PA30 and how to install configure operate maintain and troubleshoot it Before you work with the PA30 you should be familiar with your applicator system You should also understa
7. This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit www openssl org This product includes cryptographic software written by Eric Young EAY cryptsoft com This product uses Regex Index software during its operational phases The owner of Regex has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice Regex Index Version 3 31 16th Dec 2001 Copyright 1998 2001 Dr John Maddock Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation Dr John Maddock makes no representations about the suitability of this software for any purpose It is provided as is without express or implied warranty ii PA30 Print Engine User s Manual Contents Contents Before You Begin c uec EN Ub ett e gems e st ts ix Safety Information ix Global Services and Support 0 0 ccc eee ce eee eens x Warranty Information lle x Web x Telephone Support EY Eee x Who Should Read This xi Related Documents isset sales
8. 16 SNMP See Simple Network Management Protocol specifications electrical 117 firmware 116 physical 116 print 116 SSID 59 S Style port described 5 illustrated 5 pinouts 119 S Style described 34 Start Adjust defined 64 STARTADJ 65 starting the PA30 14 Startprint in signal 37 startup files described 14 Status LED 4 Stop Adjust defined 64 stop bits 51 STOPADJ 65 system contact 56 system location 56 PA30 Print Engine User s Manual Index SYSVAR 53 command to set ribbon size 19 T TCP port number 54 TCP IP settings configuring 52 default router 54 IP address 53 nameserver 54 netmask 54 printing the current settings 96 queueing for net1 I O port 54 TCP port number 54 WINS servers 54 test labels described 96 printing 96 testfeed mode described 72 thermal transfer printing adjusting image darkness 73 choosing 72 general settings values in table 74 recommendations 74 ribbon size setting 19 settings 73 troubleshooting 108 Timeserver setting for DDNS 57 transmit buffer 51 troubleshooting the PA30 106 TSIG key and key name setting for DDNS 57 U uartl defined 52 unpacking the PA30 2 upgrades loading 114 USB port 5 illustrated 5 usb1 defined 52 Wavelink Avalanche 98 settings described 98 web browser interface PA30 30 web shell 96 active application changing 95 default setup 95 129 Index web sh
9. BOOTP server Specifies the default router address of TCP IP parameters are manually assigned or shows the default router address assigned by a DHCP or server Specifies the name server for the network Specifies the primary WINS server addresses if TCP IP parameters are manually assigned or shows the addresses assigned by a DHCP or BOOTP server Not configurable in Setup mode Specifies the secondary WINS server addresses if TCP IP parameters are manually assigned or shows the addresses assigned by a DHCP or BOOTP server Not configurable in Setup mode Specifies the port number for TCP connections via Ethernet Not configurable in Setup mode Enables or disables queueing for TCP connections via Ethernet For more information see Printing Test Labels and Setup 52 Note PA30 can print a list of the current settings Information on page 96 54 PA30 Print Engine User s Manual Chapter 3 Configuring Communication Settings Changing Network Administrator Settings 1 From the menu click Network Admin gt General The Configuration General screen appears fatermec Technologies Corporation PA30 Home Configuration Maintenance Support PA30 Printer EX Network Admin Configuration General General 9 Mail SNMP DDNS TCP IP 9 Avalanche Eg Network Logs Printer Name 2 System Location 1 System Contact HP
10. Name for the PA30 Location of the PA30 Contact person such as the network administrator for the PA30 Enables ON or disables OFF default HP JetAdmin print server support Enables or disables the Setup key on the PA30 Disable Control Panel Access to prevent users from pressing Setup and changing settings manually 1 From the menu click Network Admin gt DDNS The Configuration DDNS screen appears Intermec Technologies Corporation PA30 Home Configuration Maintenance Support Configuration DDNS C Enable Enable with TSIG 6 Disable TSIG key name Tumeserver time nist gov 56 PA30 Print Engine User s Manual Chapter 3 Configuring Communication Settings 2 Choose an option from the list Click Enable to enable DDNS Click Enable with TSIG to enable DDNS using a transaction signature TSIG for better security e Click Disable to disable DDNS 3 Enter information in the entry fields For more information see the next table 4 Click Submit changes The changes are saved DDNS Settings Descriptions Setting Description Alias DDNS alias for the PA30 Zone DDNS zone the PA30 should subscribe to TSIG key Key used for TSIG authentication TSIG key name of the TSIG key Must match the TSIG key name on the server Timeserver Time server used for authentication Configuring Network Logging You can use the web browser interface to enable or dis
11. m 7 7 7 10 50 26 67 PA30 Rear View 10 PA30 Print Engine User s Manual Chapter 1 Learning About the PA30 EN 2 DON 7 n b d 11 85 in UM LZ 3 75in 37in pense b 9 52cm 93 cm 37 in 3 47 cm 10 50 26 67 7 87 in 19 98 Side View Power Requirements The PA30 requires 90 to 265 VAC at 400W peak Cable Requirements To install the PA30 you need these cables AC power cable appropriate to your country e Applicator cable Contact your applicator provider for the appropriate cable for your system metal or metallized connector shells Shielded cables and connectors prevent reception and radiation of electrical noise Z Note All data cables should be fully shielded and fitted with PA30 Print Engine User s Manual 11 Chapter 1 Learning About the PA30 The following cables are optional depending on your installation Standard DB9 serial cable to connect the PA30 to a host PC USB cable with B connector to connect the PA30 to a USB device Standard Ethernet cable to connect the PA30 to your network e 8 conductor cable with mini DIN connector to connect external error circuits such as sensors or switches e 6 conductor cable with mini DIN connector to connect an external 5 or 24 VDC power supply Installing the PA30 in an Applicator 1 Place the
12. signal is asserted and continues printing until the signal is de asserted e Pulse The PA30 prints one label when the startprint signal is asserted The startprint signal must be de asserted and then asserted to print the next label Feed Feeds a single label Not supported by S Style PA30 Print Engine User s Manual 37 Chapter 2 Using the PA30 in an Applicator Pause Toggles between Pause mode and printing Not supported by S Style Reprint Reprints the last valid label Apperr1 Applicator error 1 Apperr2 Applicator error 2 Apperr3 Applicator error 3 RTWINEXT External input signal for the Ready to Work indicator which you can use to monitor the operational status of the entire system About PA30 Out Signals 38 24 This section describes the PA30 out signals Note Unless described otherwise all out signals are asserted low and de asserted high Data Ready Asserted when the PA30 is ready to receive a startprint signal and execute the current print job De asserted when the print cycle ends Not supported by S Style Endprint Asserted during or after a print cycle The endprint signal also behaves differently depending on the applicator port endprint mode When the startprint signal is received the endprint signal may or may not be asserted There are five options to choose from Off Endprint signal is never asserted e Mode 1 Z Style Type 3 S Style Asserted low du
13. 22 As a general rule high energy and or high print speed will shorten the life of the printhead Never use paper type and print speed settings higher than necessary for obtaining acceptable printout quality and throughput speed If the ambient temperature is lower than 15 C 59 F decrease the print speed by 50 mm sec Direct Thermal Print Settings 74 When you select direct thermal printing you also need to specify these additional settings Label Constant Choose a value appropriate to the type of media you are using For more information see the next table Label Factor Unless specified for your media set to 40 Adjusting Image Darkness When adjusting the image darkness for non Intermec direct thermal media Set the Label Factor to the recommended value for the type of direct thermal media listed in the next table PA30 Print Engine User s Manual Chapter 4 Configuring Print Engine and Media Settings Set the Label Constant to the value listed in the table Decrease or increase it for lighter or darker images respectively until you are satisfied with the printout quality General Direct Transfer Print Settings Maximum Label Label Print Speed Sensitivity Constant Factor ips Low 100 40 100 Standard 90 40 150 High 80 40 200 Ultra high 60 40 225 thermal media Z Note Preprint and varnish decrease the sensitivity of direct Configuring Media Settings Follow the next procedure to confi
14. 68 e Choose trap and mail to send the notification to both the SNMP trap and the E mail address 5 Click Submit Setup The changes are saved Alert Message Descriptions Message Sent When Label Not Taken Printed label is not taken from the printer Requires the optional label taken sensor LIS and applies to label and ticket media types Cutter Error Label cutter error occurs Head Lifted Print job is sent to the printer while the printhead is lifted Out of Ribbon Thermal transfer ribbon is selected and the printer is out of ribbon Out of Paper Printer is out of media Ribbon Low Diameter of the remaining roll of ribbon is lower than the value specified in the Media configuration screen PA30 Print Engine User s Manual 67 Chapter 4 Configuring Print Engine and Media Settings Alert Message Descriptions continued Message Sent When Pause Mode Print job is sent while the printer is paused Setup Mode Printer is in Setup mode Error Condition An error occurs in a running Fingerprint application Includes non critical errors Application Break A running Fingerprint application is interrupted manually or due to an error Print Job Complete Print job is successfully completed Odometer Count Amount of media printed reaches a set amount measured in meters or number of labels Configuring Mail Settings Follow this procedure to specify mail settings which determine where alert messages are sent 1 Fr
15. Communication 9 Media Applicator Port 9 Print Engine Web Shell Alerts Eg Network Admin Eg Network Logs Home Configuration Maintenance Support fatermec Technologies Corporation HEAD RESOLUTION 8 00 dots mm 203 dpi Configuration Print Engine STARTADI 0 STOPADI 0 HEAD RESIST 625 PRINT SPEED 200 CLIP DEFAULT OFF gt Submit Setup Done eg internet 3 Enter values in the entry fields or choose settings from the drop down lists For more information see the next table 4 Click Submit Setup The changes are saved Print Engine Settings Descriptions Setting STARTADJ Start Adjust STOPADJ Stop Adjust HEAD RESIST PRINT SPEED CLIP DEFAULT PA30 Print Engine User s Manual Description Amount of media in dots that is either fed out or pulled back before printing begins A positive Start Adjust value feeds media out and a negative value pulls media back Default is 0 Amount of media in dots that is fed out or pulled back after printing is completed A positive Stop Adjust value increases the normal media feed and a negative Stop Adjust value decreases the normal media feed Default is 0 Read only Head resistance value for the installed printhead Sets the desired printing speed in inches per second ips Set the print speed to a value appropriate for your media For more informatio
16. Configuration Web Shell screen appears 2 Choose a label type from the Print Test Label drop down menu For more information see the next table As soon as you select a label type the PA30 prints the label Test Label Descriptions Label Type Description Diamonds Prints a series of diagonal lines Chess Prints a chessboard pattern 96 PA30 Print Engine User s Manual Chapter 7 Managing Maintaining and Troubleshooting the PA30 Test Label Descriptions continued Label Type Bar Codes 1 Bar Codes 2 Setup Info Hardware Info RFID Test Label Network Info PA30 Print Engine User s Manual Description Prints three bar codes in picket fence orientation across the label from side to side CODE39 CODE39 2 34567 890 Prints two bar codes in ladder orientation across the label from end to end 1 CODE39 MI Prints a list of current PA30 setup parameters including serial communication settings print engine and media settings applicator port setup information and firmware version Prints a list of PA30 hardware information including available memory and part numbers for major interface boards Not supported Prints a list of current TCP IP or wireless settings and network statistics such as input and output packets 97 Chapter 7 Ma
17. Intermec Corporate to visit the main Intermec web site at www intermec com PA30 Print Engine User s Manual 113 Chapter 7 Managing Maintaining and Troubleshooting the PA30 Loading Firmware You can use the PA30 web browser interface to load firmware and firmware upgrades as described next load firmware using the web browser interface 1 Open a web browser interface to the PA30 For help see Using the Web Browser Interface on page 30 2 Atthe top of the screen click Maintenance The Enter Network Password screen appears 3 Enter the username and password for the PA30 in the entry fields The default username is admin and the default password is pass 4 Click OK The Firmware upgrade screen appears Intermec Technologies Corporation Home Configuration Maintenance Support Firmware upgrade Select a Fenzware Gle to upgrade to Warning Firmware Upgra Lew The upgrade Use with care Upgrade a 5 Type the path to the firmware file in the entry field Or click Browse to browse to the location of the firmware file and double click the file name The path appears in the entry field 6 Click Upgrade The firmware is loaded 114 PA30 Print Engine User s Manual Specifications This appendix includes a list of PA30 specifications and port pinouts PA30 Print Engine User s Manual 115 Appendix A Specifications PA30 Specifications Print Specifi
18. Messages oni e ue REEL S ER ERE 45 ERRNOAPP ob dug eres ar eR Ure 45 ERRADDP eia tans e iac c t EA SA 45 ERRINPUTON paco DER 46 kbc 46 EAPPERR2 2 2 Bees Saas S ease geen ees 46 BAPPERR3 We ee ee Bs ee Sa ese 46 ERTIWINEX TS icone Sais ERREUR DRE SS 46 ENODATAREADY 5 46 Display M ssages n oone RR PV PR eo ae 47 3 Configuring Communication Settings 49 Configuring Communication Settings for the 0 50 Changing Serial Communication Settings 50 Changing the Standard I O 51 Changing TCP IP 5 2 52 Changing Network Administrator 55 Configuring DDNS Settings 56 Configuring Network 57 Configuring Wireless Network Settings 58 Changing Wireless LAN 5 58 Changing 802 1x Security 60 4 Configuring Print Engine and Media Settings 63 About Print Engine 64 Configuring Pr
19. Mode entered Blinking Includes interactive setup from Fingerprint or Direct Protocol IP link error Blinking See Note 1 IP configuration error Blinking See Notes 1 2 and 3 Generic DP error Blinking See Note 4 Press any key to continue Blinking See Note 5 Application load error Blinking See Note 6 IRI blink by application Blinking Set by SYSHEALTH command in Fingerprint IRI off by application Off Set by SYSHEALTH command in Fingerprint Application break Off See Note 7 Printhead not found Off Rebooted Off Initializing Off Appears at startup while printer is initializing Messsage disappears when printer is operational Printer crash Off See Notes 2 and 8 Printer turned off Off Maintenance Off Appears when the printer firmware is being upgraded Power supply over 1718 Off temperature Printhead too hot 1088 Off See Note 9 Notes for Error Message Descriptions 1 In this case the PA30 is not connected to a network and has a blinking Ready to Work indicator To avoid this set IP SELECTION to MANUAL and IP ADDRESS to 0 0 0 0 This indicates that the lack of a network connection is not an error PA30 Print Engine User s Manual 111 Chapter 7 Managing Maintaining and Troubleshooting the PA30 112 2 3 6 7 No trap can be sent when this error event occurs This error indicates that the PA30 has not received an IP address It is only applicable when IP SELECTION is set to DHCP and or BO
20. PA30 Loading Media Loading Ribbon Adjusting the Print Mechanism Configuring the PA30 Chapter 1 Learning About the PA30 About the PA30 Print Engine The PA30 is a print engine designed for use in custom built print and apply applicators The PA30 is available in a left hand configuration media moves from right to left Intermec s Fingerprint programming language allows you to easily configure the PA30 for any application The PA30 can be mounted in any standard 5 bolt mounting location Unpacking the PA30 When you unpack the PA30 save the box and shipping material in case you need to ship or store the print engine Examine the package for possible damage or missing parts If the print engine has been damaged during transportation notify the carrier immediately If the delivery is incorrect or if parts are missing contact your Intermec distributor immediately Understanding the Front Panel Status LED Ready to Work Indicator Power LED MAIS Intermec 4 C4 C5 6 C Center ky 9 609 EB ER B Arrow keys Information key Print button F1 F4 F5 PA30 Front Panel 2 PA30 Print Engine User s Manual About the Display Chapter 1 Learning About the PA30 The display shows status messages and information as you operate the PA30 PA30 Display When the PA30 is in Operating mode this text appears in the d
21. PA30 in the mounting location on the applicator 2 Install appropriate mounting hardware max size 8 or M4 in the five mounting locations Make sure the print engine is securely mounted before proceeding 3 Make sure the PA30 power switch is turned off 12 PA30 Print Engine User s Manual Chapter 1 Learning About the PA30 4 Optional Connect the external power cable to the 6 pin mini DIN connector 5 Connect the applicator port cable e Fora Zebra type applicator connect the DB15 cable from the PA30 Z Style port to the applicator interface port on the applicator e Fora Sato type applicator connect the Centronics cable from the PA30 S Style port to the EXT port on the applicator Optional Connect the Ethernet cable from the PA30 Ethernet port to your network Optional If you are using external error devices connect the external error cable from the PA30 External Error port to the devices For more information see Chapter 2 Optional Connect a standard serial cable from the PA30 serial port to a host PC Optional Connect a USB cable from the PA30 USB port to a USB device 10 Connect the power cable from PA30 to an power source The PA30 is now ready for media loading and configuration For more information on loading media see Loading Media on page 15 For more information on configuring the PA30 see Chapter 3 Configuri
22. WEP key sobte WiFi Protec arcs ors WPA Pre shared Key empty for IEEE 802 1x authenhc aton Leve standard 2 Do not change from 1 unless printer roams Roaming seting ory rusch Current channel AP MAC address 0020 0404 df bore o The lower part of this screen includes the current wireless channel the signal strength and MAC address of the currently connected access point and the wireless region 2 Enter values in the entry fields or choose values from the drop down lists For help see the next table 3 Click Submit 802 11 Settings The changes are saved Wireless LAN Settings Descriptions Setting Description SSID Name of the network you want the PA30 to connect to Leave this field blank if you want the PA30 to connect to any network WEP key 1 4 Values for up to 4 WEP keys For WEP 64 enter a string of five ASCII characters or hex pairs For WEP 128 enter a string of 13 ASCII characters or hex pairs To enter a WEP key value in hex notation precede the hex pairs with 0x Active WEP key Sets the active WEP key for the PA30 Wi Fi Protected Turns WPA on or off Access WPA PA30 Print Engine User s Manual 59 Chapter 3 Configuring Communication Settings Wireless LAN Settings Descriptions continued Setting Description WPA Pre Shared Key Key value for the pre shared key Roaming setting Leave at Level 1 unless the PA30 has
23. ascii eei pt eR RE a Cte e RU 39 Ioue 39 RINOUTEXT eie ere e d eee 39 SERVICEREQ Service 39 Programming Applications for the 0 40 Fingerprint Commands for the PA30 40 ON PORTIN tina 41 PORIIN e hreet ea ce i 41 PORTOU T tia sets a RN E EE RASS Ae 41 ON PORTOUT wicca teer mete t vene p RE N 41 Using External Applicator Signals 42 Fingerprint and Applicator Signals 42 42 vL suene vate npe C Im 42 Startprint cess nce Meo eee RARE Ree 42 iv PA30 Print Engine User s Manual Contents AI E E s uer rU eee 43 DPrintfeed oot poe t ehe sias eU e ete ser rre 43 Handling External Applicator 43 Handling Internal System gt 43 Resetting Out 5 44 Direct Protocol and Applicator 44 Feed Pri eer tents te eis 44 Pause tuetur ePi ae aes 44 StartpHnt oues RE ERR E PENNE 44 Reprint ik ne is e eq eee 44 Handling External Applicator Errors 45 Handling Internal System 45 Brrot
24. green indicates power to the print engine Status Steady green indicates the PA30 is ready to use Flashing green indicates the PA30 is communicating Steady red indicates an error condition Intermec Steady blue means the print engine is ready to Ready to Work print Indicator Blinking blue indicates a possible error For more information see the next section About the Ready to Work Indicator The Ready to Work indicator shows the current PA30 status When the indicator is steady blue the print engine is ready for print jobs If the indicator is blinking an error has occurred On the PA30 press F5 to see the error message in the display If several errors occur simultaneously only the most significant error message appears Once this error has been cleared the next significant error message appears in the display For a list of possible error messages see Error Message and Ready to Work Indicator Descriptions on page 110 The printer can also return error messages to the host PC For more information see the ntermec Fingerprint v8 xx Programmers Reference Manual You can also configure the Ready to Work indicator to work with your application For more information see RTW in the Applicator Port Settings Descriptions on page 35 4 PA30 Print Engine User s Manual Chapter 1 Learning About the PA30 Understanding the Rear Panel Connect the PA30 to the host PC to your network and to the
25. in width you should adjust the printhead pressure arm to center the arm over the media and maintain even pressure To adjust the pressure arm 1 Open the PA30 access door 2 Turn the printhead lift lever counterclockwise to raise the printhead 3 Remove ribbon if any ribbon is installed 4 Turn the pressure arm lock knob counterclockwise to loosen the knob 5 Slide the pressure arm in or out until the arrow on the tip of the arm is centered over the media To slide the arm push it along the bar below the pressure arm lock knob If the arm is difficult to move push down on the printhead to disengage the pressure arm magnet PA30 Print Engine User s Manual 25 Chapter 1 Learning About the PA30 Pressure arm Center of Pressure Arm Adjustment Loosen the pressure arm lock knob and slide the pressure arm until it is centered over the media 6 Turn the pressure arm lock knob clockwise to lock the pressure arm in place 7 Adjust the media edge guides 8 Reload ribbon if necessary 9 Close the PA30 access door Adjusting the Printhead Pressure 26 The pressure of the thermal printhead against the ribbon or direct thermal media is factory adjusted However using thicker or thinner media than normal could require adjusting the printhead pressure for best print quality To adjust printhead pressure 1 Open the PA30 access door 2 Turn the pressure adjustment knob clockwise to increase the pressure and d
26. reset to their default values when certain options are changed by using the SETUP menu When the reset is detected the application moves to a specified subroutine and performs the tasks necessary to reinitialize the print engine Example 10 ON PORTOUT RESET GOSUB 150 150 perform initialization 160 RETURN Direct Protocol and Applicator Signals 44 In Direct Protocol all in and out signals are handled by the Direct Protocol firmware Feed There are two ways to trigger blank label feeding by manually pressing Feed on the PA30 front panel The PA30 feeds a single blank label e by using the Feed in signal When this signal is detected the PA30 feeds blank labels for as long as the internal applicator flag indicates that the Feed signal is asserted Pause The applicator can toggle the current pause state by using the pause in signal to simulate pressing Pause on the PA30 front panel When the PA30 is in pause state you can press Setup on the PA30 front panel and place the print engine in Setup Mode for manual configuration Startprint When the printfeed command is executed the print process sets the dataready signal and then waits for the startprint signal to be detected before proceeding with the print job The print process will not set another dataready signal until the current print job de asserts the previous dataready signal This prevents the PA30 from printing a new label before the previous label is comple
27. size Includes information on thermal transfer and direct thermal print modes PA30 Print Engine User s Manual 63 Chapter 4 Configuring Print Engine and Media Settings About Print Engine Settings Print engine settings determine the way the PA30 handles printing and media This section explains how to use the web browser interface to view and change print engine settings including Print speed Start Adjust and Stop Adjust values For more information see the next section Alert message settings including the text of alert messages and other related parameters For more information see About Alert Messages on page 66 This chapter assumes you are using the web browser interface to P y g E configure the PA30 For more information see Using the Web Browser Interface on page 30 Configuring Print Engine Settings Print engine settings apply to all printing regardless of the application These settings include e Start Adjust and Stop Adjust parameters which determine how much of the media is fed out and pulled back before and after actual printing Print speed inches per second Clip default To configure print engine settings 1 Open a web browser interface to the PA30 2 From the menu click Printer gt Print Engine The Configuration Print Engine screen appears 64 PA30 Print Engine User s Manual Chapter 4 Configuring Print Engine and Media Settings fj EHE Printer
28. specified subroutine that starts the print job The Startprint signal must be preceded by the dataready signal as seen in this example Example 10 PORTOUT DATAREADY on 20 ON PORTIN STARTPRINT GOSUB 60 60 my print routine 70 PRINTFEED 80 RETURN PA30 Print Engine User s Manual Chapter 2 Using the PA30 in an Applicator Reprint When the Reprint signal is received the application moves to a specified subroutine that reprints the last valid label Example 100 ON PORTIN REPRINT GOSUB 150 150 PRINTFEED 1 1 160 RETURN Printfeed The dataready signal must be set manually by the Fingerprint application Handling External Applicator Errors When an error signal apperri apperr2 or apperr3 is received the application moves to a specified subroutine that takes action based on error severity Example 60 ON PORTIN APPERR1 GOSUB 100 100 perform error handling 110 RETURN Handling Internal System Errors For internal system errors the system error signal status can be read at any time within the application so appropriate measures can be taken When any of these errors occur the appropriate out signal including the error is asserted Ribbonlow Ribbon out Media low Media out RFID tag error Example 10 IF PORTIN RIBBONLOW GOTO 200 200 perform error handling 210 RETURN PA30 Print Engine User s Manual 43 Chapter 2 Using the PA30 in an Applicator Resetting Out Signals Out signals are
29. trouble maintaining a connection to the access point Changing 802 1x Security Settings Note Before you change security settings you should be familiar with the 802 1x security requirements for your wireless network For more information consult your network administrator 1 From the menu click Network Admin 802 1x This screen appears fatermec i Technologies Corporation PA30 Home Configuration Maintenance Support Configuration 802 1x Security by Odyssey Orter Name TTLS only R Server Common Name 1 P Network Logs Server Common Name 2 Server Cert amp cate Vakdaton JON 7 Submit 802 1x setings 2 Choose settings from the drop down lists or enter values in the entry fields For more information see the next table 3 Click Submit 802 1x settings The changes are saved 60 PA30 Print Engine User s Manual Chapter 3 Configuring Communication Settings 802 1x Security Settings Descriptions Setting EAP Type Inner Authentication Outer Name TTLS only Root Certificate Server Common Name 1 Server Common Name 2 Server Certificate Validation PA30 Print Engine User s Manual Description Authentication type for the 802 1x client on the PA30 Choose from e TTLS LEAP PEAP OFF to disable EAP authentication Inner authentication method for this 802 1x client if you chose TTLS or PEAP as the EAP type Choose f
30. 4 NETWORK 4 FEEDADJ NETWORK P gt NETWORK P gt NETWORK D gt NETWORK gt NEW LINE IP SELECTION ADDRESS A NETMASK 4 DEFAULT ROUTER NEW LINE IP SELECTION IP ADDRESS NETMASK DEFAULT ROUTER CR LF DHCP BOOTP 0 0 0 0 0 0 0 0 0 0 0 0 LF MANUAL Read only if DHCP e DHCP and or BOOTP Cycle BOOTP is selected lt options gt Cycle 44 options NETWORK gt NETWORK NAME SERVER 6 ADDRESS VA vA NAME SERVER MAC ADDRESS 0 0 0 0 nnnnnnnnnnnn Read only 82 For all serial communications settings press 4 to cycle through the options PA30 Print Engine User s Manual Feed Adjust Settings Chapter 5 Using Setup Mode Continued from Continue to SETUP SETUP SETUP NETWORK FEEDADJ 4 MEDIA VA FEEDADJ gt FEEDADJ STARTADJ 4 stopaps STARTADJ STOPAD
31. 7 the LSS is working properly If the LSS does not behave as described in Step 7 check these items 15 the LSS laterally aligned with the slots or black marks Are the upper and lower parts of the LSS aligned with each other e Is the transfer ribbon loaded properly so that it does not interfere with the LSS Are the label stop sensors free from dust Are the guides free from stuck labels or other objects that may interfere with the light between the upper and lower sensors PA30 Print Engine User s Manual 29 Chapter 1 Learning About the PA30 e Does the media have preprint areas that may be interfering with LSS detection Is there enough contrast between the black marks and the surrounding areas Does the liner have too little transparency Does the LSS work with other types of media Configuring the PA30 You can configure settings on the PA30 via the web browser interface For more information see the next section by placing the PA30 in Setup mode and using the printer keypad and display However not all settings can be changed in Setup mode For more information see Chapter 5 Using Setup Mode e by sending Fingerprint or Direct Protocol commands to the PA30 via a serial connection from your desktop PC For more information see the Intermec Fingerprint v8 xx Programmers Reference Manual Using the Web Browser Interface After the PA30 has been assigned an IP add
32. 70 size defined 69 size setting 75 testfeed mode 72 ticket with gaps 71 ticket with marks 71 types setting 71 configuring 75 variable length strip 71 media compartment illustrated 6 Media Out out signal 39 memory cards installing and using 8 messages alert 66 MKAUTO PRG 89 N nameserver 5 netl defined 52 Netmask 54 network info test label 97 network logging enabling 57 new line 51 next label not found error 72 no printout along inner edge 107 ONPORTIN command 41 ONPORTOUT command 41 out of paper error 72 out signals described 38 outer name 61 output signal for Ready to Work indicator 39 PA30 Print Engine User s Manual Index P PA30 applications programming 40 cables required 11 configuring described 30 described and illustrated 2 display described and illustrated 3 front panel described 2 in signals 37 installing 9 keypad 3 LEDs described 4 media compartment accessing 6 memory card using 8 out signals 38 power requirements 11 print mechanism illustrated 7 rear panel described and illustrated 5 starting 14 unpacking 2 web browser interface 30 paper out event 39 parity 51 password setting 55 Pause button 3 Pause in signal 38 physical specifications 116 pinch roller lever 7 pinouts external error port 122 external power port 121 S Style port 119 Z Style port 117 port for alerts 69 PORTIN command 41 PORTOUT c
33. Data To Host ENABLE gt XON XOFF Data From Host ENABLE http f 10 10 102 11jromisecure empty htm PA30 Print Engine User s Manual 24 Chapter 3 Configuring Communication Settings 3 Choose settings from the drop down lists or specify values in the entry fields For more information see the next table 4 Click Submit Setup The settings are saved Serial Communication Settings Setting Description Baud Rate Baud rate for serial communications with a host PC Default is 9600 Data Bits Number of bits defining a character Default is 8 Parity Default is None Stop Bits Number of bits defining the end of a character Default is 1 RTS CTS Enable or disable ENQ ACK Enable or disable XON XOFF Enable or disable Data to Host XON XOFF Enable or disable Data from Host New Line New line character Default is CR LE Receive Buffer Receive buffer size in bytes Default is 1024 Transmit Buffer Transmit buffer size in bytes Default is 1024 Note The PA30 can print a list of the current serial communication settings For more information see Printing Test Labels and Setup Information on page 96 Changing the Standard 1 0 Port Z By default the PA30 communicates with a host PC via the serial port also known as uart1 You can change the default I O port by using the web browser interface Note You can also change the standard I O port from the Intermec Shell
34. For help with Ethernet network network settings see Changing TCP IP Settings on page 52 You have assigned a By default the PA30 looks for a DHCP static IP address to the server for its TCP IP settings Be sure that PA30 but cannot the IP Selection parameter is set to Manual connect to it over your For help see Changing TCP IP Settings network on page 52 You cannot Make sure you have configured the PA30 communicate with the serial communications settings correctly For PA30 via the serial port help with serial communication settings see Changing Serial Communication Settings on page 50 Problems with Using the PA30 in an Applicator System Many problems you may encounter when using the PA30 in an applicator system can be solved by carefully checking the PA30 applicator port settings and changing them accordingly For help see Configuring Applicator Port Settings on page 34 If the PA30 does not respond to signals from the applicator try these solutions Check these applicator port settings Applicator port status should be Enabled PA30 Print Engine User s Manual 109 Chapter 7 Managing Maintaining and Troubleshooting the PA30 e Applicator style should correspond to your applicator system Z Style for Zebra type S Style for Sato type I Style for Intermec type For help see Configuring Applicator Port Settings on page 34 Make sure you have correctly connected t
35. INT 44 RIBBONLOW 4 REPRINT 4 ERROR PORT 4 n vA VA VA VA VA VA STARTPRINT ENDPRINT RIBBONLOW REPRINT ERROR PORT RTW PULSE OFF ENABLED ENABLED ENABLED MODEL LEVEL TYPEl DISABLED DISABLED DISABLED 2 MODE3 TYPE3 85 Chapter 5 Using Setup Mode Applicator Port Settings continued Continued from APPLICATOR PORT APPLICATOR PORT D gt STYLE POWER SOURCE 4 vA POWER SOURCE POWER SOURCE DC 5V 0 24v YA vA DC 57 DC 24V INTERNAL INTERNAL EXTERNAL EXTERNAL ___ APPLICATOR PORT gt APPLICATOR PORT gt APPLICATOR PORT IN SIGNALS lt q 007 SIGNALS 6 RELAY SIGNALS IN SIGNALS OUT SIGNALS RELAY SIGNALS 11111111 10111111 0000 86 PA30 Print Engine User s Manual 6 Using the Intermec Shell Program The Intermec Shell program runs when the PA30 boots This chapter explains what Intermec Shell is and how to use it to perform management tasks This chapter includes About Intermec Shell Selecting an Application e Selecting a Facility About Line Analyzer PA30 Print Engine User s Manual 87 Chapter 6 Using the Intermec Shell Program About Intermec Shell 88 The Intermec Shell program automatically starts when the PA30 boots Once you enter the shell program you can run a standard or custom application or perform several test and mainte
36. J 0 0 Media Settings Continued from Continue to SETUP SETUP SETUP FEEDADJ MEDIA 4 PRINT DEFS MEDIA MEDIA MEDIA SIZE 4 MEDIA TYPE 4 MEDIA SIZE p gt MEDIA SIZE p gt MEDIA SIZE MEDIA TYPE XSTART upra 4 LENGTH LABEL w GAPS vA TICKET MARK TICKET w GAPS XSTART WIDTH LENGTH FIX LENGTH STRIP 24 1320 1200 VAR LENGTH STRIP cycle options MEDIA PAPER TYPE 4 PAPER TYPE TRANSFER 4 TRANSFER P TRANSFER P TRANSFER P TRANSFER D gt TRANSFER RIBBON CONSTANT lt RIBBON FACTOR LABEL OFFSET RIBBON SENSOR lt LOW DIAMETER RIBBON CONSTANT RIBBON FACTOR LABEL OFFSET RIBBON SENSOR LOW DIAMETER 90 25 0 14 0 PAPER TYPE DIRECT THERMAL vA DIRECT THERMAL LABEL CONSTANT DIRECT THERMAL 4 LABEL FACTOR vA VA LABEL CONSTANT 85 LABEL FACTO 4 MEDIA D gt MEDIA gt CONTRAST 4 PAPER 4 VA VA PAPER P PAPER PAPER SENSOR 101 DIAMETER VA VA PAPER SENSOR LOW DIAMETER 10 0 CONTRAST 05 25 45 D har MEDIA 1108 TEST FEED i YA TEST FEED 196 198 3 15 Cycle options lt PA30 Print Engine User s Manual 83 Chapter 5 Using
37. JetAdmin Support OFF s Control Panel Access fon 21 Set password Old admin Password New admin Password Retype Password m 2 Enter values in the entry fields choose values from the fep Internet 2 drop down lists For more information see the next table To change the administrator password a Type the old password in the Old admin Password entry field b Typethe new password in the New admin Password entry field Type the new password again in the Retype Password entry field To restrict access to PA30 settings a In the Restrictions entry fields type admin if you want only the PA30 administrator to change settings or admin user if you want anyone to be able to change PA30 settings The user access settings include Users allowed to UPDATE change and save any settings PA30 Print Engine User s Manual 55 Chapter 3 Configuring Communication Settings e Users allowed to read set protected lan settings change and save passwords and permissions Users allowed to change NETWORK settings change and save network settings only Users allowed to do SETUP KEY ON change and save Setup key enabling 3 Click Submit General settings The changes are saved Network Administrator Settings Descriptions Setting Printer Name System Location System Contact HP JetAdmin Support Control Panel Access Configuring DDNS Settings Description
38. OTP In the Direct Protocol the user can enable error handling for specific errors using the ERROR statement When errors added to the built in error handling occur this event will be set The text included in the SNMP trap is the standard text corresponding to the error If an error occurs in the Fingerprint immediate mode for example out of paper when the print key is pressed this event is set If an application is started but does not execute the Ready to Work indicator blinks For example this occurs if there is a syntax error in the loaded program file This is useful when the PA30 has an AUTOEXEC BAT file startup file that is supposed to run automatically When execution is stopped with a user break SHIFT PAUSE or due to a run time error the Ready to Work indicator turns off The indicator is turned on if the user either changes the mode to Direct Protocol or runs an application If the application program handles the user break ON BREAK or the run time error ON ERROR GOTO the Ready to Work indicator is not affected In this case it is up to the application to set the status 8 At most but not all PA30 crashes the console is reset which turns off the Ready to Work indicator If the printhead temperature rises above 100 C 212 F error 1088 occurs In Fingerprint printing is cancelled Resuming printing after the printhead has cooled off to 85 C 185 F must be handled by the applicati
39. Setup Mode Print Definition Settings Continued from Continue to SETUP __ serup gt SETUP MEDIA PRINT DEFS 4 APPLICATOR PORT PRINT DEFS p PRINT DEFS p gt PRINT DEFS p PRINT DEFS gt HEAD RESIST lt q TESTPRINT 4 PRINT SPEED 4 155 TEST 4 HEAD RESIST TESTPRINT PRINT SPEED LSS TEST P LSS TEST nnn DIAMONDS H 200 LSS AUTO 44 155 MANUAL Read only CHESS BAR CODES 41 LSS AUTO 185 G 2 D 6 BAR CODES 2 E SETUP INFO HARDWARE INFO gt Toggle between 4 gain and drive D RFID TEST LABEL Cycle Decrease increase value 44 options inside brackets Press Enter to print Press i for error info PRINT DEFS Only displayed if an optional LTS Label Taken 1 8 Sensor is installed in the printer VA LTS 175 175 LTS ADJUST 44 115 TEST 46 175 VALUE vA VA REMOVE LABEL AND REMOVE LABEL LTS VALUE ib PRESS ENTER ENTER TO STOP 10 i vA SENSITIVITY 10 1007 OF 9 10 84 PA30 Print Engine User s Manual Applicator Port Settings For all applicator port settings press to cycle through the options Continued from Chapter 5 Using Setup Mode Continue to SETUP SETUP PRINT DEFS APPLICATOR PORT 4 VA APPLICATOR g
40. This section explains how to install the PA30 in an applicator system and includes dimensioned illustrations Physical and Environmental Requirements The PA30 can be mounted in a label applicator with the required mounting area and standard five bolt opening Be sure that the mounting location provides adequate clearance for the PA30 and for connecting cables to the rear panel ports e is mechanically stable The temperature and humidity in the mounting location must be within the following specifications PA30 Environmental Requirements Type Range Operating temperature 5 C to 40 C 41 C to 104 F Humidity 10 to 90 non condensing The next illustrations show the PA30 dimensions so you can verify how much space is required to install the PA30 PA30 Print Engine User s Manual 9 Chapter 1 Learning About the PA30 9 62 in 24 43 cm 9 43 in 481in 23 95 cm 10 61 cm 25in 8 63 cm 45 cm l 75 1 90 10 68 EIEIEIEIEI 21 12 cm OOo AOA 11 00 in i i 10 25in 21 94 cm 26 03 cm 77 11 87 in 30 14 cm i quu eec e el ee en 9 62 in 24 43 cm PA30 Front View 9 62 in 51in 24 43 cm Mounting holes 137in 1 29 cm y 3 47 cm
41. UART3 APPLICATOR PORT SETUP PRINT DEFS 2 SETUP SER COM UART4 SETUP SER COM UARTS SETUP NET COM SETUP FEEDADJ SETUP NETWORK Setup Mode This illustration shows the order in which menus appear in Setup mode Menus in gray dotted lines appear only if your PA30 includes those hardware options PA30 Print Engine User s Manual 81 Chapter 5 Using Setup Mode Serial Communication Settings Continue to SETU SE SER COM UARTI NET COM SER COM UART1 5 UART1 SER COM UART1 SER COM UART1 SER COM UART1 BAUDRATE 4 CHAR LENGTH 4 PARITY 4 STOPBITS 44 FLOWCONTROL 4 BAUDRATE CHAR LENGTH PARITY STOPBITS FLOW CONTROL FLOW CONTROL 9600 8 NONE 1 RTS CTS q ENQ ACK 19200 L 7 EVEN 2 38400 ODD 57500 MARK RTS CTS ENQ ACK 115200 L SPACE DISABLE DISABLE 300 ENABLE ENABLE 600 1200 2400 4800 SER COM UART1 gt SER COM UART1 SER COM UART1 NEW LINE BUF 46 TRANS BUF FLOW CONTROL NEW LINE REC BUF TRANS BUF XON XOFF CR LF 1024 1024 LF vA c XON XOFF gt xoN XoFF DATA TO HOST lt Q DATA FROM HOST DATA TO HOST DATA FROM HOST DISABLE DISABLE ENABLE ENABLE Network Communication Settings Continued from Continue to SETUP __ SETUP p gt SETUP gt SETUP SER COM UARTI NET COM
42. abel Stop Sensor Align the center point of the upper sensor with the gaps to be detected The printhead is omitted here for clarity You can also position the LSS by using the linear markings on the lower guide plate as a reference The markings are 1 cm 4 in apart This method is especially useful for black marks Measure the lateral position of the marks before loading the media and adjust the LSS accordingly PA30 Print Engine User s Manual Chapter 1 Learning About the PA30 Testing the Label Stop Sensor 1 Make sure the PA30 is set up correctly for the loaded media type Press Shift and Feed at the same time to perform a testfeed The media advances through the print mechanism N 3 Make sure there is a label not a gap or mark at the LSS 4 Check that the media is routed as close to the back of the media compartment as the guides allow 5 Press Setup The PA30 enters Setup mode 6 Use the arrow keys to navigate to PRINT DEFS LSS TEST LSS AUTO The cursor appears in the lower center of the display 7 To test gap or slot detection raise the printhead and slowly pull out the media When the LSS detects a gap or slot the cursor moves to the right To test black mark detection raise the printhead and slowly pull out the media When the LSS detects a black mark the cursor moves to the left If necessary press the down arrow key to refresh the cursor center position 8 If the LSS behaves as described in Step
43. able data logging which shows the status of XML print jobs sent to the PA30 To enable network logging 1 From the menu click Network Logs gt XML Printing Log The XML Printing Log appears PA30 Print Engine User s Manual 57 Chapter 3 Configuring Communication Settings fatermec Technologies Corporation Home Configuration Maintenance Support XML Printing Log Job From Job Status Byte count Age Enable Data Log No Data Log e Network Logs XML Printing Log DI internat 2 Click Enable Data Log to enable XML print job logging Configuring Wireless Network Settings If the PA30 includes the EasyLAN Wireless option you can communicate with the PA30 over your wireless network For information on configuring general wireless network settings including network name SSID WEP keys WPA pre shared keys and roaming settings see the next section For information on configuring 802 1x security settings see Changing 802 1x Security Settings on page 60 Changing Wireless LAN Settings 1 From the menu click Network Admin Wireless LAN This screen appears 58 PA30 Print Engine User s Manual Chapter 3 Configuring Communication Settings fatermec Technologies Corporation PA30 Home Configuration Maintenance Support Configuration 802 11 Security by Odyssey SSID Kitepup WEP key 1 WEP key 2 WEP key 3 WEP key 4 Active
44. ad community 100 Read Write community 100 rear panel described and illustrated 5 receive buffer 51 Reprint in signal 38 resetting out signals 44 restricting access to PA30 55 ribbon 90 mm using 19 breaks during printing 107 constant 73 factor 73 loading described 19 thermal transfer loading 19 wrinkles during printing 108 Ribbon Low out signal 39 Ribbon Out out signal 39 roaming 59 root certificate setting 61 router default 54 RTS CTS 51 RTWINEXT in signal 38 RTWOUTEXT out signal 39 S secondary WINS server 54 serial communication configuring 50 settings 51 serial communications printing the current settings 96 serial port 5 illustrated 5 server certificate validation 61 server common names 61 service required event 39 SERVICEREQ out signal 39 Setup button 3 setup info test label 97 Setup Mode applicator port settings 81 illustrated 85 arrow keys using 78 PA30 Print Engine User s Manual Setup mode continued described 78 feed adjust settings 80 illustrated 83 from Intermec Shell program 90 illustrated 81 media size and type settings 80 illustrated 83 menus described 81 navigation 78 network settings 79 illustrated 82 print define settings 80 illustrated 84 serial communication settings 79 illustrated 82 starting 78 what you can configure 79 SHELLX PRG 89 Simple Network Management Protocol 99 settings described 100 slack absorber illustrated
45. age 101 The X start or Width parameters may be set incorrectly Adjust these parameters as needed For help see Media Size Settings on page 69 The printhead may be worn Replace the printhead For help see Replacing the Printhead on page 102 The strobe signal may be failing Call Intermec for service The media is not aligned properly Adjust the media alignment The X start parameter may be set too low Adjust the parameter as needed For help see Media Size Settings on page 69 The ribbon may not be fitted correctly Reload the ribbon For help see Loading Ribbon on page 19 107 Chapter 7 Managing Maintaining and Troubleshooting the PA30 108 Symptom Transfer ribbon wrinkles No thermal transfer printout Media feed not working properly Possible Problems and Solutions e Check the Paper Type parameter and make sure it is set correctly For help see Paper Type on page 72 The energy control may be faulty Call Intermec for service The ribbon break shaft may need adjustment Adjust the shaft as needed The edge guide is aligned incorrectly Adjust the edge guide as needed For help see Loading Ribbon on page 19 The printhead pressure is set to too high a value Adjust the printhead pressure to a lower value For help see Adjusting the Printhead Pressure on page 26 The ink coated side of the ribbon must face the media Reload the ribbon correctl
46. ail IP Selection DHCP 1 pe IP Address 10 10 102 11 fuu k 255 255 0 0 e TCP IP etmas 9 Avalanche Default Router 10 10 01 Network Logs Nameserver 10 10 1 155 Primary WINS Server 10 10 1 157 Secondary WINS Server 10 10 1 156 i Done ig internet 2 2 Choose options from the drop down lists and enter values in the entry fields For more information see the next table 3 Click Submit TCP IP settings The changes are saved TCP IP Settings Descriptions Setting Description IP Selection Determines how the PA30 is assigned TCP IP parameters DHCP A DHCP server assigns TCP IP parameters BOOTP A BOOTP server assigns TCP IP parameters DHCP BOOTP TCP IP parameters are assigned by either a DHCP or BOOTP server Manual TCP IP parameters including IP address netmask default router and WINS addresses are set manually IP Address Specifies the IP address if TCP IP parameters are manually assigned or shows the IP address assigned by a DHCP or BOOTP server PA30 Print Engine User s Manual 53 Chapter 3 Configuring Communication Settings TCP IP Settings Descriptions continued Setting Netmask Default Router Nameserver Primary WINS Server Secondary WINS Server net TCP Port Number net Queueing Description Specifies the netmask address if TCP IP parameters are manually assigned or shows the netmask address assigned by a DHCP or
47. ams on page 105 Cleaning the Printhead To extend the life of the printhead and to maintain printout quality clean the printhead regularly Intermec recommends you clean the printhead each time you replace media This section explains how to clean the printhead using cleaning cards mildly irritating substance Isopropyl alcohol is a highly flammable moderately toxic and Warning To dean the printhead 1 2 un Open the PA30 access door Turn the printhead lift lever counterclockwise to raise the printhead Remove media and transfer ribbon Pull the cleaning card out of its envelope and insert most of the cleaning card under the printhead Turn the printhead lift lever clockwise to engage the printhead PA30 Print Engine User s Manual 101 Chapter 7 Managing Maintaining and Troubleshooting the PA30 6 Pull the cleaning card through the printhead 7 Turn the printhead lift lever counterclockwise to raise the printhead 8 Wait about 30 seconds to allow the cleaning fluid to dissolve residue on the printhead 9 Repeat steps 5 to 7 If necessary use a fresh cleaning card 10 Allow the printhead to dry before you load media and ribbon Replacing the Printhead The PA30 printhead life depends on the print images the type of direct thermal media or ribbon being used the amount of energy to the printhead the print speed the ambient temperature and other factors Follow the next procedure to replac
48. an access the PA30 from a Simple Network Management Protocol SNMP station Contact your Intermec representative if you need to obtain a copy of the management information base MIB Before you can use an SNMP station you need to define the PA30 community strings To configure SNMP settings 1 Open a web browser interface to the PA30 For help see Using the Web Browser Interface on page 30 2 From the menu click Network Admin SNMP The Configuration SNMP screen appears Intermec Technologies Corporation PASO Home Configuration Maintenance Support Configuration SNMP public anity w Enter SNMP settings in the entry fields and optional choose Enable or Disable from the Authentication Failure Trap drop down list For more information see the next table 4 Optional To set a trap address click Add The Trap Address Settings screen appears To delete a trap address click the button next to the address and then click Delete The trap address is deleted To edit a trap address click Edit The Trap Address Settings screen appears PA30 Print Engine User s Manual 99 Chapter 7 Managing Maintaining and Troubleshooting the PA30 100 Intermec Technologies Corporation Home Configuration Maintenance Support Trap Address 0 0 0 0 Trap Port 162 Trap Community pubhc Friendy Name Trap Enable Status enabled v Subm Setting
49. applicator via the rear panel ports Serial port Bar wand input AC power port Power switch card slot Lug Ethernet port power External error port oS oe Gee Extend port Z Style port S Style port PA30 Rear Panel PA30 Rear Panel Port Descriptions Port USB Serial Ethernet AC power External Error Z Style PA30 Print Engine User s Manual Description USB port Connect USB devices to this port for local communications Standard 9 pin serial port Connect the host PC to the PA30 through this port for serial communications Connect a standard Ethernet cable to this port to connect the PA30 to your network Connect the PA30 to AC power 8 pin mini DIN connector Use this port to connect external error circuits such as sensors or switches to the PA30 For more information see Chapter 2 For pinouts see External Error Port on page 122 Standard DB15 port Connect this port to the applicator interface port on a Zebra type applicator For pinouts see Z Style Port on page 117 Chapter 1 Learning About the PA30 PA30 Rear Panel Port Descriptions continued Port Description S Style Standard 14 pin Centronics connector Connect this port to the EXT port on a Sato type applicator For pinouts see S Style Port on page 119 External 6 pin mini DIN connector To power sensors or power solenoids for the label applicator you can conn
50. aring Media Jams Should a media jam occur in the print mechanism follow this procedure to clear the jam To dear a media jam 1 Make sure the PA30 is turned off and open the PA30 access door N Turn the printhead lift lever counterclockwise to raise the printhead Turn the pinch roller lever counterclockwise to open the pinch rollers 4 Pull jammed media out of the print mechanism If the media has been wound up on or has stuck on the platen roller remove the media by hand Do not use sharp tools that may damage the printhead or platen roller Avoid rotating the platen roller If you have to rotate the platen roller to remove jammed media wait until the power has been off for more than a minute or you may cause irreparable damage to the Caution d electronics Cut off damaged or wrinkled media Inspect the print mechanism for label adhesive If necessary clean the print mechanism with a cleaning card or with a cotton swab dampened with isopropyl alcohol For help with using a cleaning card see Cleaning the Printhead on page 101 Load media and ribbon and be sure to close the printhead and pinch rollers Close the PA30 access door and press the Power switch to turn on the PA30 o After the printer initializes perform a testfeed For help see Performing a Testfeed on page 18 PA30 Print Engine User s Manual 105 Chapter 7 Managing Maintaining and Troublesho
51. arken the print or counterclockwise to decrease PA30 Print Engine User s Manual Chapter 1 Learning About the PA30 the pressure and lighten the print You should print a few test labels to check the quality after adjusting the pressure Or you can locate the basic setting as follows a Turn the pressure adjustment knob counterclockwise until there is no resistance To test this place a piece of media under the printhead and pull it out There should be little or no resistance as you pull the media out b Turn the knob five full turns clockwise After you locate the basic setting repeat the first part of Step 2 to determine the correct adjustment for your media Printhead pressure adjustment PA30 Print Engine User s Manual 27 Chapter 1 Learning About the PA30 Adjusting the Label Stop Sensor 28 The label stop sensor LSS controls the media feed by detecting gaps between labels or slots or black marks in continuous stock For best results the LSS should be aligned with the gaps slots or black marks or with the front tips of irregularly shaped labels To adjust the label stop sensor Turn the LSS adjusting screw clockwise to move the LSS towards the back wall of the media compartment or counterclockwise to move away from the back wall Move the LSS until the center point of the upper sensor is aligned with the center of the gaps or slots to be detected Gaps in media Positioning the L
52. ation PASO Home Configuration Maintenance Support Configuration Web Shell 417124 Communication Port Prnt Engne ey Shell Print Test Label 3660110 print dnn Network Logs Application Fingerpnnt Standard YO auto Submit setup 2 Choose an option To feed a single label through the printer click Testfeed To check the ribbon sensor if installed click Ribbon sensor To restore all default settings click Default Setup To reboot the PA30 click Reboot To change the active application choose an option from the Application drop down list If you have a custom application in the printer memory you can choose it from this list For more information see About Startup Files on page 14 To change the standard I O port choose an option from the Standard I O drop down list auto The PA30 checks possible I O ports and uses the port with the best connection e uartl serial port netl network interface Ethernet or wireless usbl USB port 3 Click Submit setup The changes are saved PA30 Print Engine User s Manual 95 Chapter 7 Managing Maintaining and Troubleshooting the PA30 Printing Test Labels and Setup Information Follow this procedure to print test labels or PA30 configuration information from the web browser interface To print test labels and setup information 1 From the menu click Printer Web Shell The
53. bes Intermec s Fingerprint printer language and how to use it when developing applications for the PA30 e Using External Applicator Signals Describes how the PA30 handles input and output signals from the applicator PA30 Print Engine User s Manual 33 Chapter 2 Using the PA30 in an Applicator Applicator Port Styles The PA30 can be configured for a Zebra style Z Style applicator interface or a Sato style S Style applicator interface Each interface requires different setup parameters which can be configured via the PA30 web browser interface or in Setup Mode The PA30 also supports an Intermec style I Style interface which adds additional functionality to the basic Zebra or Sato interface For more information on applicator port settings see the next section For pinout diagrams and signal information see Port Pinouts on page 117 Configuring Applicator Port Settings The PA30 supports three different applicator modes Z Style Choose this mode for a Zebra type applicator S Style Choose this mode for a Sato type applicator Style This mode combines Z Style or S Style settings with the ability to trigger external I O systems via the External Error port You can configure applicator port settings via the web browser interface For help see the next section in Setup Mode For more information see Chapter 5Z Style Using Setup Mode e by sending commands from an
54. cations Firmware Specification Operating mode Print modes Resolution Speed Print width Print length Media width Ribbon width Ribbon roll diameter Print directions Name Operating system Smooth fonts Resident bar codes Physical Specifications 116 Type Dimensions W x L x H Weight excluding media Operating temperature Storage temperature Humidity Values Peel off self strip Direct thermal thermal transfer 8 dots mm 203 300 dpi 100 to 300 mm sec to 12 in sec Direct thermal Max 112 mm 4 41 in Thermal transfer Max 110 mm 4 33 in Max 32767 dots 409 5 cm 161 25 in 25 to 120 mm 1 to 4 72 in 55 to 110 mm 2 17 to 4 33 in Core Max 25 mm 1 in Outer roll Max 90mm 3 5 in 4 Description Intermec Fingerprint v8 7x 13 scalable 21 bitmap 44 Description 24 45 cm x 51 12 cm x 30 16 cm 9 625 in x 20 125 in x 11 875 in 6 11 kg 13 48 Ib 5 C to 40 C 41 to 104 F 20 C to 70 C 4 F to 152 F 10 to 90 non condensing PA30 Print Engine User s Manual Chapter A Specifications Electrical Specifications Type Description AC Voltage 100 to 245 VAC 45 to 65 Hz Power consumption Minimum 20W Continuous printing 125W average Peak 400 W PFC regulation IEC 61000 3 2 Microprocessor 32 bit RISC On board Flash 2 sockets 4MB or 8MB each SIMMs 1 x 4MB standard On board DRAM 16MB SIMM Port Pinouts This section includes por
55. d Mode is set to slow Default is the media length specified by the Length parameter plus 10 mm minimum value is the number of dots corresponding to 10 mm Thermal Transfer Printing Settings When you select thermal transfer printing you need to specify additional settings Ribbon Constant Choose a value appropriate for the media you are using For more information see the next table Ribbon Factor Unless specified for your media set to 25 Label Offset Always set to 0 Low Diameter Specifies the ribbon supply roll diameter in mm at which you want the printer to send a ribbon low alert message The printer can detect this diameter to within 3 mm Default setting is 0 effectively disabling this feature Adjusting Image Darkness When adjusting the image darkness for non Intermec media and transfer ribbons Set the Ribbon Factor to the recommended value as seen in the next table PA30 Print Engine User s Manual 73 Chapter 4 Configuring Print Engine and Media Settings e Set the Ribbon Constant to the value listed in the table and decrease or increase it for lighter or darker images respectively until you are satisfied with the printout quality General Thermal Transfer Print Settings Maximum Media Ribbon Ribbon Print Speed Performance Constant Factor ips Low Europe 75 25 150 Low U S A 70 25 150 Medium Europe 90 25 200 Medium U S A 75 25 200 High Europe 90 25 225 High U S A 90 25
56. e 26 PA30 Print Engine User s Manual 7 Chapter 1 Learning About the PA30 Print Mechanism Adjustment Controls continued Control Description Printhead lift Raises and lowers the printhead lever Turn counterclockwise to raise the printhead when loading media and ribbon or making printhead adjustments Turn clockwise to lower the printhead when you are ready to resume printing Pinch roller lever Opens the pinch roller for media loading Turn counterclockwise to open the pinch rollers Turn clockwise to close the pinch rollers Using a Memory Card The PA30 includes a memory card adapter you can access through the rear panel You use a CompactFlash card to expand the print engine storage memory To insert a memory card 1 Make sure the PA30 is turned off 2 Slide the memory card into the slot on the rear panel Installing a Memory Card Slide the CompactFlash card into the memory card slot in the rear panel PA30 Print Engine User s Manual Chapter 1 Learning About the PA30 Intermec also provides these preprogrammed CompactFlash cards Font Cards provide additional fonts that can be used as long as the card remains installed in the print engine Font Install Cards permanently install additional fonts in the print engine which can be used after the card is removed For more information on these accessories contact your Intermec sales representative Installing the PA30
57. e information see c Startprint on page 37 Choose from OFF Mode 1 Type 3 Mode 2 Type 4 Mode 3 Type 1 Mode 4 Type 2 For more information see Endprint on page 38 35 Chapter 2 Using the PA30 in an Applicator Applicator Port Settings Descriptions continued Setting Ribbonlow Reprint RTW DC 5V DC 24V In Signals 36 Description Enables or disables the PA30 low ribbon alert message For more information see Ribbon Low on page 39 Enables or disables reprinting the last label sent to the printer by using the Reprint in signal For more information see Reprint on page 38 Configures the Ready to Work indicator on the PA30 front panel Asserting this signal turns the Ready to Work indicator on steady blue Choose from Mode 1 Signal is asserted low when no events are active in the System Health Monitor SHM e Mode 2 Signal is asserted low when the printer motor is idle Mode 3 Signal is asserted low when the printer motor is idle and no events are active in the SHM For more information see RTWOUTEXT on page 39 Configures the PA30 to use either its internal power supply or an external supply connected to the External Power port to provide 5 VDC to the Z Style and S Style ports Configures the PA30 to use either its internal power supply or an external supply connected to the External Power port to provide 24VDC to the Z Style and S Style por
58. e the PA30 printhead To prevent damage to the PA30 disconnect power to the print N engine when you replace the printhead Caution one being replaced You can switch between densities at will but 52 Note Make sure the density of the new printhead matches the printouts will be affected accordingly To replace the printhead 1 Make sure the PA30 is not connected to power 2 Open the PA30 access door 3 Turn the printhead lift lever counterclockwise to raise the printhead 4 Remove media and ribbon 5 Push the printhead bracket away from the magnet in the pressure arm 6 Lift the printhead bracket hooks from the shaft and pull the printhead out from the print mechanism as far as the cables allow 7 Disconnect the cables from the printhead and remove it 102 PA30 Print Engine User s Manual Chapter 7 Managing Maintaining and Troubleshooting the PA30 Replacing the Printhead After you pull the printhead out disconnect the cables 8 Connect the cables to the new printhead 9 Slide the printhead into the print mechanism and hook the bracket hooks on the shaft Make sure the cables are clear of the shaft and that the bracket hooks are seated properly on the shaft 10 Turn the prithead lift lever clockwise to close the printhead The magnet on the pressure arm should engage the printhead 11 Load media and ribbon 12 Close the PA30 access door Cleaning the PA30 To clean the PA30 wipe external surfaces
59. ect 5 or 24 VDC external power to this port This external power is routed through the Z Style and S Style ports For pinouts see External Power Port on page 121 To use an external supply you need to configure the PA30 applicator ports for external power For more information see To configure applicator port settings on page 34 Bar wand Connect a wand scanner to this port to scan bar codes input for configuring the PA30 Accessing the Media Compartment Lift the PA30 access door With the access door open you can easily reach the PA30 print mechanism for setup and maintenance 6 PA30 Print Engine User s Manual Chapter 1 Learning About the PA30 About the Print Mechanism The print mechanism features a high performance thermal printhead with quick mount fittings for easy replacement when needed Pressure arm lock Printhead pressure adjustment N E Pinch E 2 roller lever Pressure arm Printhead lift lever PA30 Print Mechanism Print Mechanism Adjustment Controls Control Description Pressure arm lock Locks the pressure arm in position on the printhead You should adjust the pressure arm to be aligned with the center of the media For help see Adjusting the Pressure Arm on page 25 Printhead pressure Adjusts the printhead pressure for lighter or darker adjustment printing For help see Adjusting the Printhead Pressure on pag
60. edia Type Specifies the media type being used which also controls how the label stop sensor LSS and the media feed work There are five media type options Label w gaps is used for adhesive labels mounted on liner Ticket w mark is used for labels or tickets with black marks at the back e Ticket w gaps is used for tickets and tags with detection slots PA30 Print Engine User s Manual 71 Chapter 4 Configuring Print Engine and Media Settings 72 Fixlength strip is used for continuous stock where the length of the print window decides the length of media to be fed out Var length strip is used for continuous stock The size of the print images decides the length of each copy When you select the correct media type the printer can indicate the following errors Error 1005 Out of paper indicates that the last ordered copy could not be printed because of an empty media stock Error 1031 Next label not found indicates that the last ordered label or ticket was successfully printed but no more labels tickets can be printed because of an empty media stock Paper Type Specifies the printing mode Thermal Transfer printing default Direct Thermal printing This parameter controls the heat emitted from the printhead to the ribbon or direct thermal media in order to produce the dots that make up the print image For more information on thermal transfer printing see Thermal Transfer Pr
61. eed Read only Testfeed mode Len slow mode For more information on these settings see Configuring Media Settings on page 75 Print Define Settings Print speed and clip default For more information on these settings see Print Engine Settings Descriptions on page 65 Testprint which chooses the default test label Press Enter to print the selected test label For more information on test labels see Printing Test Labels and Setup Information on page 96 LSS test which sets the label stop sensor mode For more information see Testing the Label Stop Sensor on page 29 PA30 Print Engine User s Manual Chapter 5 Using Setup Mode Applicator Port Settings e Status e Style Power source e In signals Out signals e Relay signals For more information on these settings see Configuring Applicator Port Settings on page 34 Setup Mode Menus The menus in Setup mode are organized as a loop from which you can choose individual settings and options for each setting At startup the firmware determines which hardware options are installed in the print engine and shows the appropriate menus for those options in Setup mode This section includes illustrations that show how the Setup mode menus are organized To move from one menu to the next press the left or right arrow keys Starting point SETUP SER COM UART2 SETUP SER COM UART1 SETUP SETUP SER COM
62. ell conzinued WPA enabling 59 reboot the PA30 95 X ribbon sensor 95 j XML printing log 57 standard I O port changing 95 XON XOFF 51 testfeed 95 using to manage the PA30 94 Xstart defined 70 WEP keys 59 Z white lines appear in printout 106 zone setting for DDNS 57 width media setting 71 Z Style port WINS server primary and secondary 54 described 5 WINXP PRG 89 illustrated 5 wireless network settings pinouts 117 configuring 58 Z Style described 34 described 59 printing 96 130 PA30 Print Engine User s Manual fatermec Worldwide Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com PA30 Print Engine User s Manual P N 935 008 001
63. en current label has finished printing Remains de asserted while waiting for next label to be ready to print Drives an applicator or other external device requiring synchronization with the print cycle Choose between four types of output signals Type 1 Default Asserted LOW for 20ms when label has finished printing and positioned Not asserted during continuous printing Type2 Asserted HIGH for 20ms when label has finished printing and positioned Not asserted during continuous printing 3 Asserted LOW only when media is moving otherwise de asserted HIGH Type amp Asserted HIGH only when media is moving otherwise de asserted LOW PA30 Print Engine User s Manual Chapter A Specifications S Style Port Pinouts continued Pin Signal Type Description 7 Reprint Input Enables Reprint mode via software When this mode is enabled assert LOW to reprint last label This input is ignored when Reprint mode is disabled 8 5V sensor Input 5V sensor reference reference 9 Reserved 10 Ribbon low Output Goes HIGH when the amount of ribbon on the unwind shaft is approximately 14 m 46 ft Output is LOW when the ribbon is completely out 11 Reserved 12 24VDC Output Power for external devices 24VDC 410 2A 13 5VDC Power Voltage supply for external sensors Configurable for internal or external source 14 Power ground Ground 24VDC return External Power Port 3 5 4
64. er counterclockwise to open the printhead 3 If you are reloading ribbon remove the empty ribbon core or unused ribbon 4 Squeeze the ends of the ribbon supply bobbin and slide the bobbin along the shaft The bobbin snaps into several grooves along the shaft that correspond to these ribbon widths 20 PA30 Print Engine User s Manual Chapter 1 Learning About the PA30 e 55 to 60 mm 2 16 to 2 3 in e 88 to 90 mm 3 5 in 110 mm 4 3 in Snap the bobbin into the correct groove for the size of ribbon you want to use The bobbin should be centered in the ribbon roll for best results The wider the ribbon the closer the bobbin should be to the front of che PA30 55 60 mm 2 1 2 3 in TB 88 90 mm gt 3 5 in lt 110 mm gt 4 3 in H Bobbin Placement The bobbin should be in the center of the roll of ribbon PA30 Print Engine User s Manual 21 Chapter 1 Learning About the PA30 5 Press the ribbon roll onto the ribbon supply bobbin 6 Route the ribbon through the print mechanism Pull out about 20 cm 8 in of ribbon 22 PA30 Print Engine User s Manual Chapter 1 Learning About the PA30 7 Keep the ribbon pulled taut through the print mechanism and turn the printhead lever counterclockwise to the C
65. er edge of the media as close to the back wall of the PA30 as possible 16 PA30 Print Engine User s Manual Chapter 1 Learning About the PA30 8 Pull out about 40 cm 15 in of media and remove the labels from the liner 9 Route the liner around the tear bar and through the pinch roller mechanism 10 Secure the liner to the takeup hub and rotate the hub to take up slack Takeup roll Media Route This illustration of a typical applicator shows the media path through the PA30 11 Turn the printhead lift lever clockwise to close the printhead 12 Turn the pinch roller lever clockwise to close the pinch rollers PA30 Print Engine User s Manual 17 Chapter 1 Learning About the PA30 13 Slide the green edge guides to the media edge The guides should be adjusted so the media passes through the printhead with a minimum of play Edge guides Edge Guides Adjust the guides to the edge of the media 14 Close the PA30 access door 15 Perform a testfeed to align the media properly For help see the next section Performing a Testfeed After you install media in the PA30 follow the next procedure to align the media with the label stop sensor To perform a testfeed 1 Press the Power switch to turn on the PA30 After the PA30 initializes you see this in the display 2 On the PA30 front panel press Setup The PA30 enters Setup mode 3 Press the right arrow key several times until th
66. ersion than the one in the PA30 the firmware will be downgraded without warning i If the CompactFlash card or upgrade file contains an Caution Reboot Cycles power to the PA30 To exit Intermec Shell without choosing an application select Reboot Then wait for the 5 seconds countdown to finish and the last selected application starts About Line Analyzer The Line Analyzer LINE is a program written in the Intermec Fingerprint programming language and is intended to help solve communication problems As the name implies the Line Analyzer captures all incoming characters on a specified communication channel and prints them on one or more labels Printable characters are printed in black on white whereas control characters and space characters ASCII 000 032 dec are printed in white on black While the printer is receiving data the Status LED blinks There is a 0 5 second time out before the program considers the transmission terminated and prints out a label PA30 Print Engine User s Manual 91 Chapter 6 Using the Intermec Shell Program As long as a continuous string of characters is being received the program wraps the lines until the label is full and then starts to print another label At the bottom of each label the following information is printed Page number Number of characters printed on the label Total number of characters received so far After the Line Analyzer has been selected a
67. fatermec Val User s Manual bem PA30 Print Engine Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior noticed and do not represent a commitment on the part of Intermec Technologies Corporation 2007 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing SmartSystems TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation There are U S and foreign patents as well as U S and foreign patents pending Wi Fi is a registered certification mark of the Wi Fi Alliance Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United States and or other countries
68. gure media size and type settings for the PA30 To configure media size and type 1 From the menu click Printer gt Media The Configuration Media screen appears Intermec Technologies Corporation Home Configuration Maintenance Support Configuration Media XSTART 4 WIDTH 872 LENGTH 1200 MEDIA TYPE LABEL wGAFS 5 PAPER TYPE DIREC LABEL OFFSET 0 E PA30 Print Engine User s Manual 75 Chapter 4 Configuring Print Engine and Media Settings 2 Choose settings from the drop down lists or enter settings in the entry fields For information on Xstart Width and Length settings see Media Size Settings on page 69 For information on all other settings see Media Type Settings on page 71 3 Click Submit Setup The settings are saved 76 PA30 Print Engine User s Manual B UsingSetup Mode This chapter explains how to use Setup mode to configure the PA30 In Setup mode you use the printer keypad and display to view and change settings About Setup Mode describes what Setup mode is how to place the PA30 in Setup mode and navigate in the menus and includes lists of the settings you can configure in Setup mode Setup Mode Menus includes illustrations of the Setup mode menus as a visual reference PA30 Print Engine User s Manual 77 Chapter 5 Using Setup Mode About Setup Mode In Setup mode you can use the PA30 keypad and di
69. he appropriate cable from the PA30 Z Style or S Style port to the applicator For help see Installing the PA30 on page 9 For pinout diagrams see Port Pinouts on page 117 Make sure all applicator cables and connectors are in good working order Error Messages and the Ready to Work Indicator This section lists PA30 error messages and describes the state of the Intermec Ready to Work indicator on the PA30 front panel for various operating conditions Note The Ready to Work indicator status may also be affected Z by your application settings Error Message and Ready to Work Indicator Descriptions Ready to Work Error Message or Event Error No Indicator Comments Print engine operational Steady No error Out of paper 1005 Blinking Next label not found 1031 Blinking Label not taken Blinking Out of transfer ribbon 1027 Blinking Transfer ribbon is installed 1058 Blinking Print Head lifted 1022 Blinking Cutter does not repsond 1059 Blinking Cutter error 1 1701 Blinking Cutter error 2 1702 Blinking Cutter error 3 1703 Blinking Cutter open 1704 Blinking 110 PA30 Print Engine User s Manual Chapter 7 Managing Maintaining and Troubleshooting the PA30 Error Message and Ready to Work Indicator Descriptions continued Ready to Work Error Message or Event Error No Indicator Comments LSS too high 1007 Blinking LSS too low 1008 Blinking Testfeed not done 1606 Blinking Pause mode entered Blinking Setup
70. ication Settings Configuring Communication Settings for the PA30 This chapter assumes you are using the web browser interface to configure settings For more information see Using the Web Browser Interface on page 30 To communicate with the PA30 you can connect the PA30 directly to a host PC via a serial connection To configure serial connection settings see the next section connect the PA30 to your Ethernet network For help see Changing TCP IP Settings on page 52 If you ordered the 802 11 wireless option you can communicate with the PA30 over your wireless network For more information see Configuring Wireless Network Settings on page 58 To change communication settings in Setup mode see Chapter 5 Using Setup Mode Changing Serial Communication Settings 50 1 Open a web browser interface to the PA30 For help see Using the Web Browser Interface on page 30 2 From the menu click Printer Communication The Configuration Communication screen appears fatermec Technologies Corporation PA30 Home Configuration Maintenance Support PA30 Configuration Communication EHE Printer Communication 2 9 Media ommunication Appheator Fort ws Pot wart 5232 Kw Baud Rate 115200 Data Bits 8 v H Network Admin gt H Network Logs Stop Bits 1 v RTS CTS ENABLE ENQ ACK DISABLE v XON XOFF
71. iles 14 There can be one startup file stored in each of three different parts of the print engine memory If more than one startup file exists the print engine determines which startup file to use based on the files location PA30 Print Engine User s Manual Chapter 1 Learning About the PA30 1 Autoexec bat file stored on a memory card The card must be installed in the print engine before the print engine is turned on 2 Autoexec bat file stored in the read write portion of the print engine permanent memory device c 3 Pup bat file Intermec Shell in the read only portion of the print engine permanent memory device rom For more information on memory cards see Using a Memo y Card on page 8 Loading Media 1 Open the PA30 access door 2 Turn the printhead lift lever counterclockwise to open the printhead 3 Turn the pinch roller lever counterclockwise to open the pinch rollers PA30 Print Engine User s Manual 15 Chapter 1 Learning About the PA30 Opening the Printhead and Pinch Rollers 4 Remove empty cores from the media supply hub and the liner takeup hub on the applicator 5 Fita new roll of media on the media supply hub 6 Route the media under the slack absorber and towards the print mechanism You can rotate the slack absorber for better access or snap lock it in open position 7 Route the media through the print mechanism Be sure to keep the inn
72. ing and positioned Not asserted during continuous printing Goes LOW when the PA30 is out of media Goes LOW when the PA30 is out of ribbon Goes LOW when ready to print De asserted HIGH whenever printing stops after the current label RFID error signal Asserted LOW when the RFID tag is bad and the VOID signal is active De asserted HIGH when the End Print signal is asserted Description Goes LOW when the PA30 is out of media Configurable for internal or external source 119 Appendix A Specifications S Style Port Pinouts continued Pin Signal Type 3 Ribbon out Output 4 Error Output 5 Start print Input 6 End print Output 120 Description Goes LOW when the PA30 is out of ribbon Goes LOW during every status which keeps the printer from printing Media cover open Printhead open Ribbon out Media out e General print engine fault Pulse mode prints one and only one label whenever this pin is pulled to ground Signal must be de asserted and re asserted to print another label Printing starts on HIGH to LOW transition if format is ready e Decassert this signal to HIGH to inhibit printing Level mode prints labels continuously when this pin is pulled to ground Printing is disabled when signal is de asserted If a label is printing when de asserted printing stops after that label is complete e Assert LOW to start printing if format is ready De asserted HIGH wh
73. ings see Configuring Media Settings on page 75 Media Size Settings The media size settings specify a print window inside which the label is printed Any object or field extending outside the print window in any direction is clipped or causes a field out of label error condition For more information see the Fingerprint programmers reference manual PA30 Print Engine User s Manual 69 Chapter 4 Configuring Print Engine and Media Settings Dot 0 70 Media size 25 120 mm 1 0 4 72 in _ gt Printable area 112 mm 4 41 gt gt Print window 0 Length Origin 22 TA A N 1 pannnancncncu nnn gguuuu uennaunann nssg mmuunnunnnanns gt X start Width Dot 4896 203 dpi printhead Dot 1323 300 dpi printhead Feed direction 4 Print Window Dimensions This illustration shows the relationship of the Xstart Width and Length settings to the media size and printable area Xstart Specifies the position of the origin along the dots on the printhead The default X start value prevents printing outside labels when the liner is slightly wider than the labels If you want to maximize the print width reset the X start value to 0 By increasing the value for the X start parameter the origin will be moved outwards away from the inner edge of the media path In other words the larger X start value the wider inne
74. int Engine Settings 64 About Alere Messagesc cueste Rec stoned vee eae 66 Configuring Alert Messages 66 Configuring Mail Settings 68 PA30 Print Engine User s Manual v About Media Settings is ee Va Pea ea Wee PR De esq HRS 69 Media Size Settings oss tg DIR DDR EI Su a EI RA ERES 69 SCALE 1 be ee be pote ed vec 70 Ringer I ITE 71 Length zonis Uo sit DP CH RIO UU Nen E 71 Type Settings au sd Ru UR UR RUE UR UR 71 Media Types i pree none E ea e i Ts 71 Paper icc Sono cese Needed uide 72 Contrast nci Aere eate ERS SOR UAE SUUS 72 Testfeed Modes 310522 4 48 56 oh Bhabha Sed 72 Len Slow Mode 73 Thermal Transfer Printing 5 73 Ribbon Constant 73 Ribbon Factor estre e A eee pode 73 Fabel Er T ee ecu I acted 73 Low Diameter oosa RR RIS a ER eR 73 Adjusting Image Darkness 73 Direct Thermal Print 74 Label Constant see os cae oie RUE 74 label Factor connesse 74 Adjusting Image Darkness 74 Configuring Media 79 5 Using Setup Mode
75. inting Settings on page 73 For more information on direct thermal printing see Direct Thermal Print Settings on page 74 Contrast Choose a contrast level for printing Range is 10 to 10 in 10 intervals Default is 0 Use this setting to make minor adjustments of the blackness in the printout for example to adapt the printer to variations in quality between different batches of the same media Contrast is reset to 0 whenever a new paper type is specified Testfeed Mode Sets the Testfeed mode to either fast or slow Choose slow if you are using media with preprinted lines PA30 Print Engine User s Manual Chapter 4 Configuring Print Engine and Media Settings The sensitivity of the label stop sensor LSS may need to be adjusted when switching from one type of media to another This is especially the case when using adhesive labels since the transparency of the liner backing paper may vary When the Testfeed menu is displayed press Enter on the PA30 front panel A number of blank copies are fed out until the firmware has decided the proper setting for the LSS At the same time the front edges of the labels tickets etc are detected so the feed control can position the media according to the Feedadjust parameter same as the Intermec Fingerprint statement TESTFEED Four values used for troubleshooting the LSS are displayed read only information Len Slow Mode Sets the length of the media sampled when Testfee
76. ious injury to the persons working on the equipment A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances PA30 Print Engine User s Manual ix Before You Begin Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Service amp Support Warranty Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose Web Support Visit the Intermec web site at www intermec com to download our current manuals in PDF To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request technical support for your Intermec product Telephone Support These services are available from Intermec
77. is text appears in the display 18 PA30 Print Engine User s Manual Chapter 1 Learning About the PA30 4 Press the down arrow key Media Media Size appears in the display 5 Press the right arrow key several times until you see this text in the display 6 Press the down arrow and then press Enter The PA30 feeds out labels until the firmware has determined the best position for the media 7 Press Setup to exit Setup mode Loading Ribbon The PA30 can print on labels tickets tags and continuous stock using thermal transfer printing with a special ink coated ribbon The PA30 can use transfer ribbon rolls wound with the ink coated side facing either outward or inward Illustrations in this section show the ink coated side facing inward and media is omitted from the illustrations for clarity Note By default the PA30 is configured to use an 83 mm diameter ribbon To use larger diameter ribbon such as 90 mm you need to send the SYSVAR 53 90 Fingerprint command to the PA30 For more information on using Fingerprint with the PA30 see Programming Applications for the PA30 on page 40 For more information on all Fingerprint commands see the Intermec Fingerprint v8 xx Programmers Reference Manual To load thermal transfer ribbon 1 Open the PA30 access door PA30 Print Engine User s Manual 19 Chapter 1 Learning About the PA30 2 Turn the printhead lift lev
78. isplay About the Keypad Use the keypad to operate the PA30 and to navigate through menus and choose options when the PA30 is in Setup modeSetup mode The next table explains the functions for each key PA30 Keypad Descriptions Key Arrow keys F1 F4 Shift key Information key F5 Print Pause Setup Feed Enter Numeric keys PA30 Print Engine User s Manual Description Navigate between menus and options when the PA30 is in Setup mode For more information see Chapter 5 Using Setup Mode Toggles the arrow keys between Setup mode navigation and function assignments in your application If your application does not use F1 F5 values this key is disabled Shows PA30 serial connection information IP address and USB port status in the display Print a label or pause during printing After a label has printed press Print to print the label again Toggle between printing and pausing a print job Enter Setup mode to configure the PA30 using its keypad and display For more information see Chapter 5 Using Setup Mode Advance the label stock by one label When the PA30 is in Setup mode enters a value or setting and navigates to the next menu item Enter a numeric value for settings when the PA30 is in Setup mode Chapter 1 Learning About the PA30 About the LEDs The LEDs indicate print engine status as described next LED Indicator Descriptions LED Name Description Power Steady
79. losed position to lock the ribbon in place 8 Press the cardboard core at the front end of the ribbon onto the rewind hub During printing the rewind hub rotates counterclockwise 9 Turn the printhead lever to the Open position PA30 Print Engine User s Manual 23 Chapter 1 Learning About the PA30 10 Turn the rewind hub to wind up the ribbon until all the transparent leader is taken up Keep the ribbon tight 11 Turn the printhead lever to the Closed position 12 Close the PA30 access door Adjusting the Print Mechanism 24 After you install media and ribbon you may need to adjust the PA30 print mechanism to get the best print quality Ifyou are using media less than the full size width Intermec recommends you adjust the printhead pressure arm For help see the next section e Ifyou are using thicker or thinner media than standard you can adjust the printhead pressure to darken or lighten the print quality as needed For help see Adjusting the Printhead Pressure on page 26 PA30 Print Engine User s Manual Chapter 1 Learning About the PA30 e Ifyou are using media with slots gaps or black marks that indicate label edges you can adjust the label stop sensor LSS to position the sensor for best results For help see Adjusting the Label Stop Sensor on page 28 Adjusting the Pressure Arm The PA30 is factory adjusted for full size media width If you use media of less than 120 cm 4 72
80. n see Media Type Settings on page 71 Enables or disables printing of partial fields Partial fields are print fields that have been configured larger than the print window and will be truncated if Clip Default is enabled 65 Chapter 4 Configuring Print Engine and Media Settings About Alert Messages The PA30 firmware can send alert messages when certain operating conditions or errors occur You can use the web browser interface to configure the text for each alert message the number of times the alert message is repeated the amount of time or repeated errors that cause an alert message to be repeated To configure alert message settings see the next section You can also configure settings for the mail server where the alert messages are sent For more information see Configuring Mail Settings on page 68 Configuring Alert Messages 66 1 Open a web browser interface to the PA30 For help see Using the Web Browser Interface on page 30 2 From the menu click Printer gt Alerts The Configuration Alerts screen appears fatermec Technologies Corporation Home Configuration Maintenance Support FS Configuration Alerts Printer Communicahon Media Delay i Setti el it Message Applicator Port repeat Doley wi Aessage Print Engine Label Not Taken disabled 7 fi occurences x Lebel Not Token gt Shei Cutter E
81. naging Maintaining and Troubleshooting the PA30 Using Wavelink Avalanche You can manage the PA30 with the Wavelink Avalanche client management system Follow the next procedure to configure Avalanche settings To configure Avalanche settings 1 Open a web browser interface to the PA30 For help see Using the Web Browser Interface on page 30 2 From the menu click Network Admin Avalanche The Configuration Avalanche screen appears Intermec Technologies Corporation Home Configuration Maintenance Support Configuration Avalanche Enabler mode C Disabled C Manual settings Agent address 1 0 0 Port Find agent by broadcast Agent authorization User 2 Internat 3 Click the buttons to choose options and enter values in the entry fields For more information see the next table 4 Click Submit Avalanche settings The changes are saved Avalanche Settings Descriptions Setting Description Agent address IP address of the Wavelink Avalanche agent Port Port number for the agent User Username for Avalanche authorization Password Password for Avalanche authorization For more information see the Wavelink Avalanche documentation and online help Or visit the Wavelink web site at www wavelink com 98 PA30 Print Engine User s Manual Chapter 7 Managing Maintaining and Troubleshooting the PA30 Using Simple Network Management Protocol You c
82. nance tasks as described next If you do not enter the shell program the PA30 finishes initialization and enters standard operating mode To run Intermec Shell 1 Turn on power to the PA30 After initialization is completed the countdown menu of the Intermec Shell program appears in the display ENTER SHELL 5 gec vy 8 2 2 Before the counter reaches 0 press Enter to start Intermec Shell Note Should the time run out before you have taken any action the last selected application in Intermec Shell will be opened If you use the same application all the time you will only need to switch on the power once the application has been selected When you enter the Intermec Shell from the countdown menus the Select Application menu appears SHELL SEL APPLICATION In this menu you can choose between two options Press Enter to go to the application menu For more information see Selecting an Application on page 89 Press the right arrow key to go to the Facilities part of Intermec Shell For more information see Selecting a Facility on page 90 Note Intermec Shell is factory installed in the printer s permanent memory device rom If you insert a memory card with another startup file before you switch on the printer or if there is a startup file stored in the printers permanent memory device c this startup file is used instead of Intermec Shell PA30 Print Engine User s Manual Chapter 6 U
83. nd the printer has started up again the printer feeds out two labels and the following menu is displayed Line Analyzer Sel port 1 8 1 Enter the desired communication port using the numeric keys on the printer s keyboard uartl 2 uart2 e 3 uart3 centronics netl e 6 usbl e 7 uart4 e 8 uart5 If the printer is not fitted with the specified port an error message appears in the display and you can select another port Line Analyzer Error 56 92 PA30 Print Engine User s Manual Managing Maintaining and Troubleshooting the PA30 This chapter includes information on managing and maintaining the PA30 and performing general troubleshooting Managing the PA30 Includes descriptions of using SNMB Wavelink Avalanche and the web browser interface to manage the PA30 from a desktop PC Maintaining the PA30 Explains general maintenance procedures including cleaning and replacing the printhead and clearing media jams Troubleshooting the PA30 Describes problems you may have when operating the PA30 and possible solutions Error Messages and the Ready to Work Indicator Includes information on the states of the Ready to Work Indicator and error messages that may appear during operation About Product Support How to contact Intermec Product Support with technical questions Loading Firmware Describes how to use the web brow
84. nd your network and general networking terms such as IP address Related Documents This table contains a list of related Intermec documents and their part numbers Document Title Part Number Intermec Fingerprint v8 xx Programmers Reference 937 005 xxx Manual Intermec Fingerprint 8 xx Font Reference Manual 1 960455 xx Intermec Fingerprint 8 xx Tutorial 1 960608 xx PA30 Print Engine User s Manual xi Before You Begin The Intermec web site at www intermec com contains our documents as PDF files that you can download for free To download documents 1 Visit the Intermec web site at www intermec com 2 Click Service amp Support gt Manuals 3 In the Select a Product field choose the product whose documentation you want to download To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Patent Information Xii Product is covered by one or more of the following patents 5 581 293 5 613 790 5 927 876 6 088 049 6 283 651 6 345 920 6 685 37 There may be other U S and foreign patents pending PA30 Print Engine User s Manual 11 Learning About the PA30 This chapter introduces the PA30 print engine and includes these sections PA30 Print Engine User s Manual About the PA30 Print Engine Unpacking the PA30 Understanding the Front Panel Understanding the Rear Panel Accessing the Media Compartment Using a Memory Card Installing the PA30 Starting the
85. ng the PA30 PA30 Print Engine User s Manual 13 Chapter 1 Learning About the PA30 Starting the PA30 When you turn on the PA30 the print engine startup file autoexec bat determines what application runs at startup time By default autoexec bat runs the Intermec Shell file managing program which allows you to choose from a variety of applications and functions For more information see Chapter 6 Using the Intermec Shell Program You can also configure autoexec bat to run a custom application you have stored in the print engine permanent memory For more information see the next section About Startup Files To start the PA30 1 Make sure you have correctly connected the PA30 to the applicator For more information see Installing the PA30 on page 9 2 Press the power switch The Power LED on the front panel turns on and stays on As the PA30 boots the print engine loads its startup file and runs self diagnostic tests 3 If you have configured the startup file to run a custom application the application starts e Ifyou are not using a custom application the PA30 starts the Intermec Shell startup program For more information see Chapter 6 Using the Intermec Shell Program e Ifyou are not using a custom application and do not enter the Intermec Shell startup program the printer finishes initialization and this text appears in the display The PA30 is now ready to use About Startup F
86. od ctetuer ee 115 PA30 Specifications 2 4 eie esce cete qe E Ice e UR OC oe Bega ee 116 PrintpeciBcations a s hee ee eae RD etc RS 116 PA30 Print Engine User s Manual vii Firmwares Les saec e eO ORT e rte E RC EE RS 116 Physical Specifications i Ee eh ah be SE E e 116 Electrical Specifications oeste ns 117 Port PIM OUTS lt i e oS ues TREE o rp RES de basi e ee 117 Ze Style Poito cenet Ree X ERR EXE aun 117 S Style Port esee eR FEBR e Re nay RR ee 119 External Power Portu eva t eR EI 121 External Error tu takai etes Baers Pe thu 122 GERNE RR NCC 123 viii PA30 Print Engine User s Manual Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Information gt Warning gt Caution E Your safety is extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions This section explains how to identify and understand dangers warnings cautions and notes that are in this document A warning alerts you of an operating procedure practice condition or statement that must be strictly observed to avoid death or ser
87. om the menu click Network Admin Mail The Configuration Mail SMTP screen appears fatermec Technologies Corporation PA30 Home Configuration Maintenance Support Configuration Mail SMTP G Printer 9 G3 Network Admin General e Mai Mail SMTP server settings e SNMP SMTP settings from DHCP DDNS C Manal settings Server 0000 Avalanche 25 Network Logs Mail addresses From address To address Submit Mail settings Submit Sendtestmad itene 68 PA30 Print Engine User s Manual Chapter 4 Configuring Print Engine and Media Settings 2 Choose an option Click SMTP settings from DHCP if you want the DHCP server to assign SMTP values Click Manual settings to configure the mail server and port manually and then enter those values in the Mail Server and Port entry fields 3 Optional Enter mail address information in the From address and To address entry fields 4 Click Submit Mail settings The changes are saved You can also click Submit amp Send test mail to send a test mail message to confirm your settings are working properly About Media Settings These settings define the size and type of media you are using in the PA30 This section explains media size and media type settings For best performance and print quality make sure you have configured these settings correctly To configure media sett
88. ommand 41 Power LED 4 power requirements for PA30 11 power switch illustrated 5 pre shared key 59 pressure arm lock 7 primary WINS server 54 Print button 3 print engine settings configuring 64 defined 64 described 65 127 Index print engine settings continued Start Adjust 64 Stop Adjust 64 print mechanism adjusting 24 controls described 7 described and illustrated 7 edge guides illustrated 18 label stop sensor 28 printhead pressure 26 printhead pressure arm 25 printhead cleaning 101 printhead replacing 102 slack absorber 16 print quality problems 106 dark lines along media path 107 dot line incomplete 107 excessive bleeding 107 light spots appear in printout 106 media feed doesn t work correctly 108 no printout along inner edge 107 print too light on oneside 106 printout too dark 107 printout too light 106 ribbon breaks during printing 107 ribbon wrinkles during printing 108 thermal transfer printing does not work 108 white lines appear in printout 106 print speed setting 65 print too light on side 106 print window described 69 printer name 56 printhead cleaning 101 lift lever 7 pressure adjustment 7 pressure arm adjusting 25 pressure adjusting 26 replacing 102 printout too dark 107 printout too light 106 programming applications for PA30 described 40 Pulse mode 37 pup bat file location 15 128 Q queueing for netl I O port 54 R Re
89. on program In Direct Protocol the printing is paused and then automatically resumed when the printhead has cooled off to 85 C 185 F Meanwhile the PA30 is able to receive instructions and data until the buffer is filled PA30 Print Engine User s Manual Chapter 7 Managing Maintaining and Troubleshooting the PA30 About Product Support For information on contacting Intermec Product Support see Global Services and Support on page x You can also use the web browser interface to visit Intermec online resources as described next To view Intermec onine resources 1 Open the web browser interface to the PA30 For help see Using the Web Browser Interface on page 30 2 Atthe top of the screen click Support The Product Support screen appears Intermec Technologies Corporation PA30 Home Configuration Maintenance Support Product Support Printer Support Printer Support site Knowledge Central Support for Intermec products Global Directory Find cal sentative Intermec Corporate Facts and information about Intermec Sore internet 3 In this screen click Printer Support to see a list of links with more information and technical bulletins for Intermec printers click Knowledge Central to visit Intermec Knowledge Central a technical knowledge base with information on all Intermec products click Global Directory to locate your local Intermec representative click
90. ontents Adjusting the Print 2 24 Adjusting the Pressure 25 Adjusting the Printhead 26 Adjusting the Label Stop Sensor 28 Testing the Label Stop 29 Configuring the PA3 0 os wis cate NOS CE C OR EROS d 30 Using the Web Browser Interface cesse 30 2 Using the PA30 in an 33 Applicator Port Styles Rc dar 34 Configuring Applicator Port 34 Using the Web Browser 34 About PA30 In Signals eoo tian brs vince de oe bale 37 Startprine cese AIO HERMES ea 37 Renita 37 IU ea 38 TI 38 Apper areren ro gale Seg EEE 38 2 lt 38 wate e E RUE 38 REWINEX P Gad te hake dup 38 About PA30 Out Signals eee be ea eres 38 Data Ready be 38 Endprint e pie Gos Sant RARE REPRE RE 38 Media Qut iiie apis tend nace furis p tn 39 Ribbon Eow s
91. other application Using the Web Browser Interface To configure applicator port settings 1 Open a web browser interface to the PA30 For more information see Using the Web Browser Interface on page 30 2 From the menu click Printer gt Applicator Port The Configuration Applicator screen appears 34 PA30 Print Engine User s Manual Chapter 2 Using the PA30 in an Applicator Intermec Technologies Corporation PA30 Home Configuration Maintenance Support 3 Fa Printer Alerts 3 Commtuncahon Media Applicator Port Prot Engine Web Shell Network Admun Network Logs STATUS STYLE I STYLE PARAMETERS STARTPRINT ENDPRINT RIBEONLOW REPRINT RTW DC 5V DC 24V IN SIGNALS QUT SIGNALS RELAY SIGNALS POWER SOU Configuration Applicator DISABLE SME gt 2 DISABLE DISABLI MODE m L INTERNAL INTERNAL s 11111111 11111110 0000 Submit Setup ry 3 Choose settings from the drop down lists For more information see the next table 4 Click Submit Setup The settings are saved Applicator Port Settings Descriptions Setting Status Style Startprint Endprint PA30 Print Engine User s Manual Description Enables or disables Applicator mode Select from I Style Z Style or S Style For more information see Applicator Port Styles on page 34 Choose either Level or Pulse For mor
92. oting the PA30 Troubleshooting the PA30 This section includes a list of symptoms problems and possible solutions Problems with Print Quality Symptom Overall light printout Printout is lighter on one side Light spots appear in the printout White vertical lines appear in the printout 106 Possible Problems and Solutions e Check the Paper Type parameter and make sure it is set correctly The contrast may be set too low Adjust the contrast to a higher value The printhead pressure may be set too low Adjust the printhead pressure to a higher value For help see Adjusting the Printhead Pressure on page 26 The printhead may be worn Replace the printhead For help see Replacing the Printhead on page 102 The voltage to the printhead may be incorrect Call Intermec for service The printhead pressure may be uneven Adjust the pressure arm For help see Adjusting the Pressure Arm on page 25 There may be foreign particles on the media Clean the media or replace it The media type you are using is incorrect for the ribbon Change the media or ribbon The media or ribbon may be of poor quality Change the media or ribbon The printhead may be worn Replace the printhead For help see Replacing the Printhead on page 102 The platen roller may be worn Call Intermec for service The printhead may be dirty Clean the printhead For help see Cleaning
93. print mode via software When this mode is enabled assert LOW to reprint last label This input is ignored when Reprint mode is disabled Power for external devices 24VDC 1096 22A 424VDC return Goes HIGH when the amount of ribbon on the unwind shaft is approximately 14 m 46 ft Output will be LOW when the ribbon is completely out Goes LOW during every status which keeps the printer from printing Media cover open e Printhead open Ribbon out Media out General print engine fault PA30 Print Engine User s Manual Chapter A Specifications Z Style Port Pinouts continued Pin 11 12 13 14 15 Signal End print Media out Ribbon out Data ready VOID S Style Port S Style Port Pinouts Pin Signal 1 Media out p Signal ground Type Output Output Output Output Output Type Output Ground PA30 Print Engine User s Manual Description Drives an applicator or other external device requiring synchronization with the print cycle Choose between five types of output signals Mode 0 Applicator port is Mode 1 Asserted LOW only when media is moving otherwise de asserted HIGH Mode 2 Asserted HIGH only when media is moving otherwise de asserted LOW e Mode 3 Default Asserted LOW for 20ms when label has finished printing and positioned Not asserted during continuous printing Mode Asserted HIGH for 20ms when label has finished print
94. program For more information see About Intermec Shell on page 88 To change the default 1 0 port 1 From the menu click Printer gt Web Shell The Configuration Web Shell screen appears PA30 Print Engine User s Manual 51 Chapter 3 Configuring Communication Settings fatermec Technologies Corporation PA30 Home Configuration Maintenance Support 0 Configuration Web Shell Printer 9 Communication Media Testfeed 15 16 3 15 9 Applicator Port Default Setup 9 Print Engine Reboot 9 Web Shell sean pint e nee Print Test Label 3990110 print Eg Network Admin H Network Logs Application Fingerprint z Standard auto Submit setup E Done OD dep intenet sl 2 2 Choose option from the Standard I O drop down list auto The PA30 checks possible I O ports and uses the port with the best connection uartl serial port 1 network interface Ethernet or wireless usb1 USB port 3 Click Submit setup The changes are saved Changing TCP IP Settings 1 From the menu click Network Admin TCP IP The Configuration TCP IP screen appears 52 PA30 Print Engine User s Manual Chapter 3 Configuring Communication Settings fatermec Technologies Corporation PA30 Home Configuration Maintenance Support 8 Configuration TCP IP H Printer EX Network Admin 9 General M
95. r margin and the less available print width PA30 Print Engine User s Manual Chapter 4 Configuring Print Engine and Media Settings Width Specifies the width of the print window in number of dots from the origin Thus the sum of the X start and width values gives the outer margin of the print window The width should be set to prevent printing outside the media which may harm the printhead Length Specifies the length of the print window in number of dots from the origin along the Y coordinate and allocates memory space for two identical image buffers in the printer s temporary memory The size of each buffer can be calculated using this formula Buffer size bits Print length in dots x Printhead width in dots Note The temporary memory has other functions that also Z require some memory space To obtain a longer print area you can have more memory installed in the PA30 For more information contact your Intermec sales representative The length setting also decides the amount of media feed when using fix length strip When the printer is set to use label or ticket stock the length setting creates an emergency stop if the label stop sensor has not detected a gap or mark within 150 of the set length Media feed is automatically stopped to avoid feeding out a whole roll of media because of a sensor malfunction Media Type Settings These settings specify the type of media and related parameters M
96. ress in web browser interface 53 IP selection in web browser interface 53 I Style described 34 K keypad described and illustrated 3 L label constant 7 factor 74 offset 73 126 label stop sensor adjusting 28 cleaning 103 illustrated 28 testing 29 labels loading in PA30 15 LBLSHTXT PRG 89 LEDs described 4 len slow mode in Testfeed mode 73 length media setting 71 Level mode 37 light spots in printout 106 Line Analyzer described 89 using 91 LINE AXP PRG described 89 loading media 15 ribbon 19 logging network enabling 57 low diameter 73 LSS See label stop sensor M mail server for alerts 69 maintaining the PA30 101 cleaning exterior 103 label stop sensor cleaning 103 media jams clearing 105 printhead cleaning 101 replacing 102 managing the PA30 94 firmware loading 114 Intermec Shell program using 88 Setup Mode using 78 Simple Network Management Protocol 99 upgrades 114 Wavelink Avalanche 98 web shell 94 media auto stop of media feed 71 contrast setting 72 feed doesn t work correctly 108 fixed length strip 71 jams clearing 105 PA30 Print Engine User s Manual media continued label with gaps 71 loading described 15 paper type setting 72 print window described 69 printing the current settings 96 ribbon breaks during printing 107 ribbon wrinkles during printing 108 settings defined 69 length 71 width 71 Xstart
97. ress you can manage and configure it from any desktop PC on the network using a web browser To connect to the PA30 using a web browser 1 On the desktop PC open a web browser 2 In the browser Address field type the PA30 IP address and press Enter The PA30 main web page appears 30 PA30 Print Engine User s Manual Chapter 1 Learning About the PA30 EasyCoder PA304L 10 10 102 11 Microsoft Internet Explorer Fle Edt Favorites Tools He Heak gt A 24 Qsearch Favorites J BD 5 EJ SH 33 Address hetp 10 10 102 11jrom deFaut hti ee afl sna y amp fatermec Technologies Corporation b PA30 Home Configuration Maintenance Support EasyCoder PA304L Name WINS PA30 Firmware Version MCS 1835 18 Jan 07 21 35 20 Active Command Set Fingerprint 8 73 0 beta1 MAC Address 00 10 40 11 50 fb IP Address 10 10 102 11 Image buffer label png Operational CI fig trternet 2 3 Click Configuration A dialog appears prompting you for a username and password 4 Type admin in the username field and pass in the password field and then click OK This screen appears ZJ EasyCoder PA304L 10 10 102 11 Microsoft Internet Explorer ioj Edit Favorites Tools Heak gt A Qsearch Favorites Dr Sb EH 0
98. ring print feed cycle e Mode 2 Z Style Type 4 S Style Asserted high during print feed cycle PA30 Print Engine User s Manual Chapter 2 Using the PA30 in an Applicator e Mode 3 Z Style Type 1 S Style Asserted low for at least 20 ms after print feed cycle end Mode 4 Z Style Type 2 S Style Asserted high for at least 20 ms after print feed cycle end Media Out Asserted when the PA30 is out of media Activates an shmPaperOut event in the System Health Monitor SHM De asserted when the same event is deactivated Ribbon Low Asserted when the ribbon roll diameter drops below a predefined level De asserted while the roll diameter remains above the predefined level Ribbon Out Asserted when the PA30 is out of ribbon Activates an shmRibbonOut event in the System Health Monitor SHM De asserted when the same event is deactivated RTWOUTEXT External output signal for the Ready to Work indicator Behavior depends on the current setup Signal may be asserted when there are no active events in the System Health Monitor SHM when the PA30 motor is idle or both This has the effect of turning on the Ready to Work indicator on the PA30 front panel This signal is inactive when the Error Port option is disabled SERVICEREQ Service Required Asserted low when an event in the System Health Monitor SHM is activated De asserted when no events are active in the SHM Supported only by I Style A
99. rom PAP MSCHAPv2 EAP MSCHAPv2 EAP MD5 EAP GTC EAP identity passed in the clear if you selected TTLS as the EAP Type Default is anonymous Name of the certificate containing the public key corresponding to the private key used to sign the server s certificate Default is rom intermec cer To override this certificate load another certificate in der cer p12 or pfx format Name that the common name on the server certificate must match for authentication Default is blank accepts any common name Name that the common name on the server certificate must match for authentication Default is blank accepts any common name If this name is specified the server certificate common name must match either this name or Server Common Name 1 When set to ON requires that the installed CA certificate is the root of the server certificate Default is ON 61 Chapter 3 Configuring Communication Settings 62 PA30 Print Engine User s Manual Configuring Print Engine and Media Settings This chapter explains how to configure print engine and media settings on the PA30 including About Print Engine Settings Changing the start and stop adjust parameters print speed and enabling clip default e About Alert Messages Configuring alert messages the PA30 sends during operation and error conditions About Media Settings Configuring the PA30 for specific media types and setting the print window
100. rror enabled fi occurrences Emor Cuter Error Alerts S Network Admin Head Listed enabled 1 occurrences gt Error Head Lifted HE Network Logs Out of Ribbon enabled fi occurences of Ribbon Out of Paper enabled 1 occurrences Out ot Paper Ribbon Low enabled 10 occurrences Waming Ribbon Low E DL The Alerts screen shows a list of printer alert messages Some alert messages are sent when the error occurs and some alert messages are not sent until a PRINTFEED command is executed For more information on alert messages see the next table PA30 Print Engine User s Manual Chapter 4 Configuring Print Engine and Media Settings 3 For each alert you want to configure Choose enabled or disabled from the Setting list for that alert Enter a value for the delay repeat in the Delay Repeat entry field Choose seconds or occurrences from the Delay unit drop down list Optional Change the default alert message text in the Message entry field 4 Choose a notification method from the Notify with drop down list e Choose trap to send the mail notification to the SNMP trap specified in SNMP settings For more information see Using Simple Network Management Protocol on page 99 Choose mail to send the notification to the E mail address specified in mail settings For more information see Configuring Mail Settings on page
101. s intent 5 Enter trap address settings in the entry fields For more information see the next table 6 Click Submit Settings The Configuration SNMP screen appears with the trap address settings in the table 7 Click Submit SNMP settings The changes are saved SNMP Settings Descriptions Setting Description Read Community Specify a password for read only access Default is public Read Write Community Specify a password for read and write access Default is private Friendly Name User friendly name for the trap Authentication Failure Enable or disable an authentication failure Trap trap Trap Address Settings When the Authentication Failure Trap is enabled you can set these trap settings Trap address Trap port Trap community Friendly name Trap enable status PA30 Print Engine User s Manual Chapter 7 Managing Maintaining and Troubleshooting the PA30 Maintaining the PA30 This section explains how to perform routine maintenance on the PA30 including Cleaning the printhead For more information see the next section Replacing the printhead For more information see Replacing the Printhead on page 102 Cleaning the PA30 case For more information see Cleaning the PA30 on page 103 Cleaning the label stop sensor LSS For more information see Cleaning the Label Stop Sensor on page 103 Clearing media jams For more information see Clearing Media J
102. s Bar Codes 1 and Bar Codes 2 in order to test the printout quality and printhead alignment The labels are presented in an infinite loop so you can print the series over and over again Press Enter for each new label Default Setup Resets all setup parameters to their default values For a complete list of defaults see Appendix A Software Update Using the Z modem communication tool files can be downloaded from a PC either to be stored on a standard CompactFlash memory card or to upgrade the printer s firmware The following options are available Update CompactFlash card allows the PA30 to be used as a CompactFlash card programming device Any files can be PA30 Print Engine User s Manual Chapter 6 Using the Intermec Shell Program downloaded from a PC to a standard CompactFlash card inserted in the PA30 memory card slot A typical application is to create a firmware upgrade card from an upgrade file stored in a PC You can use the card to upgrade the firmware in several PA30s simply by moving the card from print engine to print engine Just insert the card switch on the power and follow the prompts that appear in the PA30 display Update firmware is used to directly upgrade the firmware ofa specific PA30 from a new firmware version stored as a file in a PC Firmware upgrade files can be found on www intermec com and can also be obtained from your local Intermec distributor earlier firmware v
103. s configuring 55 described 56 password changing 55 restricting access 55 alert messages changing default text 67 configuring 66 defined 66 Delay Repeat setting 67 Delay unit setting 67 described 67 mail server setting 69 mail settings 68 next label not found 72 notification methods setting 67 out of paper 72 port setting 69 alias setting for DDNS 57 Apperrl in signal 38 Apperr2 in signal 38 Apperr3 in signal 38 applicator port Apperrl 38 Apperr2 38 Apperr3 38 configuring settings 34 Data Ready 38 Endprint 38 external signals 42 Feed 37 in signals 37 I Style described 34 Media Out 39 124 out signals 38 Pause 38 Reprint 38 Ribbon Low 39 Ribbon Out 39 RTWINEXT 38 RTWOUTEXT 39 SERVICEREQ 39 settings described 35 S Style described 34 Startprint 37 styles described 34 Z Style described 34 authentication failure trap setting 100 autoexec bat file described 14 auto stop of media feed 71 B bar codes 1 test label 97 bar codes 2 test label 97 bar wand input port 5 baud rate 51 buttons front panel 3 cables required for installation 11 certificate validation 61 chess test label 96 cleaning the PA30 103 clearing media jams 105 clip default enabling 65 communicating with PA30 802 1x security settings 60 Ethernet settings 52 methods 50 TCP IP settings 52 wireless network settings 58 configuring the PA30 30 802 1x securi
104. ser to load firmware and upgrades PA30 Print Engine User s Manual 93 Chapter 7 Managing Maintaining and Troubleshooting the PA30 Managing the PA30 This section describes ways to manage the PA30 remotely including Using the Web Shell using the web browser interface to perform certain tasks also found in the Intermec Shell startup program For more information see the next section For more information on the Intermec Shell program see Chapter 6 Using the Intermec Shell Program using Wavelink Avalanche For more information see Using Wavelink Avalanche on page 98 using a Simple Network Management Protocol SNMP station For more information see Using Simple Network Management Protocol on page 99 You can use the PA30 web browser interface to manage the PA30 from a desktop PC and perform these tasks Feed a single label through the PA30 Reset the PA30 to its default settings Reboot the PA30 Choose the active application Set the default COM channel To use the web browser interface to print a test label or setup and network information see Printing Test Labels and Setup Information on page 96 To manage the PA30 from the web shell 1 From the menu click Printer Web Shell The 94 Configuration Web Shell screen appears PA30 Print Engine User s Manual Chapter 7 Managing Maintaining and Troubleshooting the PA30 O Intermec Technologies Corpor
105. service required event is also activated when the Error Port is enabled and any of the four applicator error in signals is detected This signal is also asserted when the Error on Pause option is enabled PA30 Print Engine User s Manual 39 Chapter 2 Using the PA30 in an Applicator Programming Applications for the PA30 The PA30 includes Intermec Fingerprint v8 7x a programming language that resides on the printer Fingerprint is an easy to use programming tool for label formatting and printer customization Fingerprint also includes a slave protocol Intermec Direct Protocol which allows layouts and variable data to be downloaded from a host and combined into labels tickets and tags with a minimum of programming Intermec Direct Protocol also includes a versatile error handler and a flexible counter function For more information on using Fingerprint see these documents Intermec Fingerprint v8 xx Programmers Reference Manual P N 937 005 xxx This manual includes detailed information on all Fingerprint programming instructions as well as program related information Intermec Fingerprint 8 xx Tutorial P N 1 960608 xx This tutorial walks you through the basics of using Fingerprint to create printer applications Intermec Direct Protocol v8 xx Programmers Reference Manual P N 1 960597 xx Includes in depth information on Direct Protocol instructions and use These documents are available for free from
106. settings including serial and network communication applicator port media parameters and print engine settings such as feed adjust The next section lists the PA30 settings you can configure in Setup mode Note Some PA30 settings can only be configured through the web browser interface or by sending Fingerprint commands to the printer Serial Communication Settings Baud rate Character length e Parity Stop bits Flow control e New line Receiver buffer Transmit buffer For more information on these settings see Serial Communication Settings on page 51 Network Communication Settings IP selection DHCP BOOTP combination or manual P address if manually configured e Netmask Default router Nameserver MAC address read only PA30 Print Engine User s Manual 79 Chapter 5 Using Setup Mode 80 For more information on these settings see TCP IP Settings Descriptions on page 53 Note You cannot change wireless network settings or security settings in Setup mode For more information see Configuring Wireless Network Settings on page 58 Feed Adjust Settings Start adjust e Stop adjust For more information see About Print Engine Settings on page 64 Media Size and Media Type Settings e Xstart e Width Length Media type Paper type including specific settings for thermal transfer and direct thermal printing Contrast Testf
107. sing the Intermec Shell Program Selecting an Application In Intermec Shell the menus present the options in infinite loops To see all menus and options refer to the overview in this chapter The Select application lets you choose from applications in the print engine memory Current appl starts the last selected application default is Intermec Fingerprint with auto selected as standard IN OUT channel Fingerprint is used to create modify or run programs written in the Intermec Fingerprint programming language and to run the Intermec InterDriver This option requires that you also select a standard IN OUT channel which is the channel to use for communication between the printer and the computer typically uart1 For more information see the ntermec Fingerprint v8 xx Programmers Reference Manual Direct Protocol is an easy to use printer protocol for downloading label formats and variable input data to a printer from a host computer This option requires that you also select a standard IN OUT channel the serial channel to use for communication between the printer and the host typically uart1 For more information see the ntermec Direct Protocol v8 xx Programmers Reference Manual LINE AXP PRG Line Analyzer is a Fingerprint program that captures characters received by the printer on a communication channel and prints them on labels For more information see About Line Analyzer on page 91 Other applica
108. splay to view and change configuration settings Placing the PA30 in Setup Mode There are three ways to place the PA30 in Setup mode Press Setup on the PA30 front panel From the Intermec Shell program press the left or right arrow keys to choose SHELL SETUP and press Enter Send the Fingerprint SETUP command from a host PC When the PA30 is in Setup mode this text appears in the display Navigating in Setup Mode 78 When the PA30 is in Setup mode you use the arrow keys to navigate between menus and options Up arrow l Left arrow OSN Right arrow Down arrow Press the right arrow key several times to cycle through the settings menus Press the left arrow key several times to cycle through the menus in the opposite direction Press the down arrow key to enter a settings menu and see the first option for that setting Press the right arrow key several times to cycle through the options for that setting To choose an option press Enter Ifthe setting requires a value press the left and right arrow keys to select a digit in that value Press the numeric keys to enter values When you finish setting the value press Enter The next setting in that menu appears PA30 Print Engine User s Manual Z Chapter 5 Using Setup Mode Note Read only settings appear in brackets What Settings Can You Configure in Setup Mode In Setup mode you can configure most basic PA30
109. t STATUS lt VA STATUS ENABLED DISABLED SETU SER COM UART1 PA30 Print Engine User s Manual Continue to APPLICATOR PORT p gt APPLICATOR PORT STYLE 4 POWER SOURCE A on next page STYLE I STYLE 4 VA I STYLE b gt I STYLE b gt I STYLE I STYLE I STYLE STARTPRINT 4 ENDPRINT 44 RIBBONLOW 4 REPRINT 4 VA VA VA VA VA STARTPRINT ENDPRINT RIBBONLOW REPRINT RTW PULSE OFF ENABLED ENABLED MODEL LEVEL MODEL DISABLED DISABLED MODE2 MODE2 MODE3 MODE3 MODE4 STYLE gt Z STYLE lt VA 2 STYLE b gt z STYLE 2 STYLE D gt z STYLE z STYLE 2 STYLE b gt 2 STYLE STARTPRINT 4 LENDPRINT 4 RIBBONLOW 4 REPRINT 46 ERROR ON PAUSE lt q ERROR PORT lt Rw VA VA VA VA VA VA VA STARTPRINT ENDPRINT RIBBONLOW REPRINT ERROR ON PAUSE ERROR PORT RTW PULSE OFF ENABLED ENABLED ENABLED ENABLED MODEL LEVEL MODE1 DISABLED DISABLED DISABLED DISABLED MODE2 MODE2 MODE3 MODE3 MODE4 L_ STYLE S STYLE VA S STYLE D gt S STYLE S STYLE S STYLE p gt S STYLE P S STYLE STARTPRINT 4 ENDPR
110. t pinout diagrams and tables Z Style Port Qs O 0000000 O E 0000000 1 Z Style Port Pinouts Pin Signal Type Description 1 Signal ground Ground Configurable for internal or external source 2 5VDC Power Voltage supply for external sensors Configurable for internal or external source PA30 Print Engine User s Manual 117 Appendix A Specifications Z Style Port Pinouts continued Pin 3 10 118 Signal Type Start print Input Feed Input Pause Input Reprint Input 24VDC Output Power ground Ground Ribbon low Output Service required Output Description Pulse mode prints one and only one label whenever this pin is pulled to ground Signal must be de asserted and re asserted to print another label Printing starts on HIGH to LOW transition if format is ready e De assert this signal to HIGH to inhibit printing Level mode prints labels continuously when this pin is pulled to ground Printing is disabled when signal is de asserted Ifa label is printing when de asserted printing stops after that label is complete e Assert LOW to start printing if format is ready e De asserted HIGH when current label has finished printing Remains de asserted while waiting for next label to be ready to print Assert LOW to feed label stock De assert HIGH to stop feeding labels Assert this input LOW for 200ms or until SERVICE REQUIRED output pin changes state to toggle from current pause state Enables Re
111. ted Reprint This signal works much the same way as startprint The reprint signal is detected under two conditions PA30 Print Engine User s Manual Chapter 2 Using the PA30 in an Applicator when the PA30 is idle when the PA30 is waiting for a startprint signal during the execution of a printfeed command The PA30 prints only one label at a time Handling External Applicator Errors The external applicator error in signals APPERR1 APPERR2 APPERR3 RTWINEXT should be asserted when external applicator errors occur When one of these signals is detected an associated event is activated in the System Health Monitor SHM When the issue causing the error has been resolved and the error signals are de asserted the events are deactivated in the SHM Handling Internal System Errors When a system error occurs that activates an event in the SHM the service required signal is asserted The external RTW out signal can be de asserted depending on the current print engine RTW setting When any of these errors occur the appropriate out signal including the error is asserted Ribbon low e Ribbon out Media low Media out RFID tag error For more information on error messages see Error Message and Ready to Work Indicator Descriptions on page 110 Error Messages ERRNOAPP Message Operation not allowed Applicator Port disabled Cause Application sent an applicator port command to the PA30 and
112. ted by Direct Protocol Example PORTOUT DATAREADY ON PORTOUT DATAREADY OFF where on asserts the dataready signal low and off de asserts the dataready signal high ON PORTOUT This command allows a Fingerprint application to detect when out signals have been reset to default values The command moves to a specified subroutine whenever the applicator port status is enabled and whenever the applicator port style is changed Example ON PORTOUT RESET GOSUB nnn PA30 Print Engine User s Manual 41 Chapter 2 Using the PA30 in an Applicator Using External Applicator Signals The PA30 responds to external applicator port signals differently depending on whether your application is using Fingerprint or Intermec Direct Protocol Fingerprint and Applicator Signals 42 When you use Fingerprint all in signals and the Dataready out signal are handled by Fingerprint Other out signals are handled by firmware Feed When the Feed in signal is received the application moves to a specified subroutine that feeds labels until the Feed in signal is de asserted Example 10 ON PORTIN FEED GOSUB 200 200 FORMFEED 210 RETURN Pause When the Pause in signal is received the application moves to a specified subroutine that finishes the current print job and then places the PA30 in pause mode Example 10 ON PORTIN PAUSE GOSUB 90 90 pause printer Startprint When the Startprint signal is received the application moves to a
113. the Printhead on page 101 The printhead may be missing dots Replace the printhead For help see Replacing the Printhead on page 102 PA30 Print Engine User s Manual Chapter 7 Managing Maintaining and Troubleshooting the PA30 Symptom Overall dark printout Excessive bleeding Dark lines appear along the media path Large part of the dot line is missing Printout missing along inner edge Transfer ribbon breaks PA30 Print Engine User s Manual Possible Problems and Solutions Check the Paper Type parameter and make sure it is set correctly For help see Paper Type on page 72 The contrast may be set too high Adjust the contrast to a lower value The printhead pressure may be set too high Adjust the printhead pressure to a lower value For help see Adjusting the Printhead Pressure on page 26 The voltage to the printhead may be incorrect Call Intermec for service Check the Paper Type parameter and make sure it is set correctly For help see Paper Type on page 72 The contrast may be set too high Adjust the contrast to a lower value The printhead pressure may be too high Adjust the printhead pressure to a lower value For help see Adjusting the Printhead Pressure on page 26 The energy control may be faulty Call Intermec for service There may be foreign objects on the printhead Clean the printhead For help see Cleaning the Printhead on p
114. the Intermec web site For information on downloading these manuals see To download documents on page xii Fingerprint Commands for the PA30 40 The ON PORTIN PORTIN PORTOUT and ON PORTOUT Fingerprint commands support applicator functionality for the PA30 These commands are functional when the PA30 applicator port status is enabled This section includes basic information for each of these commands For more information on Fingerprint see the Fingerprint programmers reference manual PA30 Print Engine User s Manual Chapter 2 Using the PA30 in an Applicator ON PORTIN This command allows a Fingerprint application to detect in signals If a particular in signal is asserted the application moves to the subroutine responsible for carrying out tasks related to that in signal One command is available for detection of each of the 8 in signals This command is not supported by the Intermec Direct Protocol Example ON PORTIN STARTPRINT GOSUB nnn PORTIN This command is a version of the PORTIN PORT command and checks the current state of a specified signal This command returns 1 if the signal is asserted or 0 if the signal is de asserted This command is supported by Fingerprint and Direct Protocol Examples PORTIN STARTPRINT Or PORTIN RIBBONLOW PORTOUT Supports manually modifying the dataready signal PORTOUT is not allowed when the applicator port style is set to S Style This command is not suppor
115. the PA30 in an Applicator Application sent a PRINTFEED in Fingerprint when the applicator port is enabled the style is set to I Style or Z Style and the dataready signal is not enabled Terminates the printfeed command without printing a label 1344 These messages appear in the PA30 display under certain conditions when a PRINTFEED command is run APPLICATOR PORT Wait for signal Running a PRINTFEED command blocks execution until a startprint signal is received The message appears when execution has been blocked for a few seconds APPLICATOR PORT Wait for reprint Runninga PRINTFEED 1 1 command blocks execution until a reprint signal is received The message appears when execution has been blocked for a few seconds PA30 Print Engine User s Manual 47 Chapter 2 Using the in an Applicator 48 PA30 Print Engine User s Manual Configuring Communication Settings This chapter explains how to configure communication settings on the PA30 and assumes you are using the web browser interface to configure settings on the PA30 This chapter includes Changing Serial Communication Settings Changing the Standard I O Port Changing TCP IP Settings Changing Network Administrator Settings Changing DDNS Settings Configuring Network Logging Configuring Wireless Network Settings Changing Wireless LAN Settings Configuring 802 1x Security Settings PA30 Print Engine User s Manual 49 Chapter 3 Configuring Commun
116. the applicator port is disabled Error Number 88 ERRAPP Message Operation not allowed Applicator Port enabled PA30 Print Engine User s Manual 45 Chapter 2 Using the PA30 in an Applicator 46 Cause Error Number Message Cause Error Number Message Cause Result Error Number Message Cause Result Error Number Message Cause Result Error Number Message Cause Result Error Number Message Application sent the Fingerprint command PORTOUT PORT ON OFF on a port used by the applicator port when the applicator port is enabled 89 ERRINPUTON Operation not allowed in Direct Protocol Running the PORTOUT DATAREADY ON OFF or PORTIN SIGNAL GOSUB XXX commands when the PA30 is using Direct Protocol 90 EAPPERR1 Applicator Error 1 1 in signal detected Activates event in System Health Monitor SHM 1340 EAPPERR2 Applicator Error 2 AppErr2 in signal detected Activates event in System Health Monitor SHM 1341 EAPPERR3 Applicator Error 3 AppErr3 in signal detected Activates event in System Health Monitor SHM 1342 ERTWINEXT RTW Extenal Error RTWExternal in signal detected Activates event in System Health Monitor SHM 1343 ENODATAREADY Dataready not enabled PA30 Print Engine User s Manual Cause Result Error Number Display Messages Message Cause Message Cause Chapter 2 Using
117. tions appear as additional options For a custom application to appear in this menu the program must have the extension PRG and be stored in the root of the directory c or card1 These Intermec utilities are excluded as long as they remain stored in ERRHAND PRG FILELIST PRG LBLSHTXT PRG e MKAUTO PRG SHELLXPPRG PA30 Print Engine User s Manual 89 Chapter 6 Using the Intermec Shell Program p WINXPPRG Note When an application starts it may automatically change the communication setup If another application is selected later this communication setup remains valid unless the new application includes instructions that automatically change the setup The setup could also be changed manually in Setup mode Selecting a Facility 90 Instead of running an application you can choose from a number of useful test and maintenance facilities Setup Places the PA30 in Setup mode For more information see Chapter 5 Using Setup Mode Print Setup Prints the current PA30 setup values test label Setup Info Testfeed Feed out a number of label ticket tag or portions of continuous stock while the printer auto adjusts its media feed and label stop black mark sensor Intermec recommends that you perform a testfeed each time you load a roll of labels from a new batch or a different brand Test Label Prints a series of four test labels test labels Diamonds Ches
118. ts Read only Shows the current state of the 8 in signals from left lowest numbered port to right 0 indicates low 1 indicates high For more information see About PA30 In Signals on page 37 PA30 Print Engine User s Manual Chapter 2 Using the PA30 in an Applicator Applicator Port Settings Descriptions continued Setting Out Signals Relay Signals Read only Error on Pause Error Port About PA30 In Signals Description Shows the current state of the 8 out signals from left lowest numbered port to right 0 indicates low 1 indicates high Note Out signals can only be configured in Setup Mode For more information see About PA30 Out Signals on page 38 Shows the current state of the four relay signals from left lowest numbered port to right 0 indicates low 1 indicates high On the applicator interface the relay signals determine whether an internal or external power source is used When the applicator port is disabled use the Fingerprint PORTOUT PORT command to configure the power source Enable this setting to set the service required signal when the PA30 is paused This setting is supported by Z Style only Enables or disables the PA30 External Error port This section describes the PA30 in signals Z Note All in signals are asserted low and de asserted high Startprint Starts a print job Choose either e Level The PA30 starts printing labels when the startprint
119. ty 60 90 mm ribbon using 19 applicator port settings 34 DDNS 56 Ethernet settings 52 I O port standard 51 ribbon size setting 19 serial communication settings 50 Setup Mode 78 PA30 Print Engine User s Manual configuring the PA30 continued TCP IP settings 52 using web browser interface 30 wireless network settings 58 contrast setting for media type 72 control panel access setting 56 D dark lines appear along media path 107 dark printing adjusting 107 data bits 51 Data Ready out signal 38 DDNS settings configuring 56 described 57 default router 54 Delay Repeat setting alerts 67 Delay unit setting alerts 67 diamonds test label 96 Direct Protocol described 40 direct thermal printing adjusting image darkness 74 choosing 72 general settings values in table 75 settings 74 display messages on Printfeed command 47 display described and illustrated 3 dot line incomplete 107 E EAP type 61 EAPPERRI 46 EAPPERR2 46 EAPPERR3 46 edge guides illustrated 18 electrical specifications 117 Endprint out signal 38 modes described 38 ENODATAREADY 46 ENQ ACK 51 ERRAPP 45 ERRHAND PRG 89 ERRINPUTON 46 ERRNOAPP 45 ERTWINEXT 46 PA30 Print Engine User s Manual Index Ethernet configuring settings 52 port described 5 illustrated 5 TCP port number setting 54 excessive bleeding in printout 107 external applicator port signals 42 Direct Protocol handling 44 e
120. with a soft cloth slightly dampened with water or a mild detergent e Always remove the power cord before cleaning the PA30 N Do not spray the PA30 with water or any other fluids Caution Do not use sharp tools to remove stuck labels Cleaning the Label Stop Sensor If the PA30 starts to feed out labels unexpectedly there may be a problem with the label stop sensor PA30 Print Engine User s Manual 103 Chapter 7 Managing Maintaining and Troubleshooting the PA30 The sensor is partially enclosed by two plastic guides Slots in the guides allow light from the upper and lower sensors to pass through The guides must be kept free from stuck labels and other objects that can block the light Follow the next procedure to remove the upper and lower guides for cleaning To dean the label stop sensor guides 1 Make sure the print engine is turned off open the PA30 access door and remove media and transfer ribbon 2 Pull the upper guide straight out from the PA30 as shown in the next illustration 3 Press a straight slot screwdriver into the slot in the center of the lower mechanism to unlatch the lower guide 4 Pull the lower guide straight out from the PA30 104 PA30 Print Engine User s Manual Chapter 7 Managing Maintaining and Troubleshooting the PA30 5 Clean the guides with a cleaning card or a soft cloth dampened with isopropyl alcohol 6 Reverse steps 4 to 6 to replace the guides in the PA30 Cle
121. xternal errors 45 internal system errors 45 display messages 47 error messages 45 Fingerprint handling 42 44 external errors 43 internal system errors 43 external error port described 5 illustrated 5 pinouts 122 external power port described 5 illustrated 5 pinouts 121 F Feed button 3 Feed in signal 37 FILELIST PRG 89 Fingerprint commands for PA30 40 described 40 ONPORTIN 41 ONPORTOUT 41 PORTIN 41 PORTOUT 41 firmware loading 114 friendly name 100 front panel described 2 Function keys described 3 H hardware info test label 97 head resistance 65 HP JetAdmin support enabling 56 125 Index port defined 51 options 52 image buffers defined 71 inner authentication 61 input signal for Ready to Work indicator 38 installing the PA30 9 dimensions required 9 environmental requirements 9 front view dimensions 10 mounting in applicator 12 physical requirements 9 rear view dimensions 10 side view dimensions 11 Intermec Direct Protocol described 40 Fingerprint programming language described 40 product support contacting 113 Intermec Ready to Work indicator described 4 RTWINEXT in signal 38 states for operating conditions 110 Intermec Shell program 88 applications selecting 89 facilities selecting 90 Line Analyzer described 89 resetting defaults 90 starting 88 test labels printing 90 Testfeed 90 updating software 90 IP Add
122. y For help see Loading Ribbon on page 19 The media characteristics may have changed Perform a testfeed For help see Performing a Testfeed on page 18 The start and stop adjust values are incorrect Check the values and adjust them as needed For help see Configuring Print Engine Settings on page 64 The Media Type parameter is set incorrectly Make sure this parameter is set correctly For help see Media Type Settings on page 71 The label stop sensor is adjusted incorrectly Adjust the sensor as needed For help see Adjusting the Label Stop Sensor on page 28 The sensors are dirty Clean them as needed For help see Cleaning the Label Stop Sensor on page 103 The sensors are faulty Call Intermec for service PA30 Print Engine User s Manual Chapter 7 Managing Maintaining and Troubleshooting the PA30 Problems with Connectivity When troubleshooting problems with connectivity make sure you know and understand these network specific items TCP IP settings e fyour PA30 includes the 802 11g wireless option wireless network settings including the SSID 802 1x security user names and passwords COM port settings for serial connections You should also make sure all physical network connectors and cables are in good working order Symptom Possible Problem and Solution The PA30 is not Make sure you have configured the PA30 communicating in your network settings correctly

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