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User Manual HD IP Camera

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1. 4 4 4 SAT I See ni ES m SUN PTAR D UJ Cum AS O SS 63 NAV M M3 L 4 RTT A SS CGR KSI OS CP RD IS CA OSH XN dE ll Figure 4 51 Image Quality Low Middle and High The higher the quality the picture will be clearer Alarm Pictures Save Path FTP If you have done FTP and Alarm settings when alarming the camera will snap pictures to the FTP automatically Enable timing to capture To enable capture interval follow the steps below 1 Select Enable timing to capture 2 Capture interval The interval time between two captures 3 Select the capture time 6 Capture anytime Click the black button up the MON you will see all time range turn red When something moving in the detection area at anytime the camera will capture 6 Specify an capture schedule Click the week day words the corresponding column will be selected For example click TUE the all column of TUE turns to red that means during Tuesday whole day the camera will capture 6 Press the left mouse and drag it on the time boxes you can select the serial area 4 Click Save button to take effect 4 4 5 IR LED Schedule You can set the period of time during which the infrared lamp is turned off to prevent your baby from being influenced during sleep You can also turn off the infrared lamp on the video preview page at any time Shenzhe
2. Figure 3 5 Wireless networks Click Scan find the SSID of your wireless router select and enter the password Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 15 www foscam com setup Wizard The maximum password length is 63 including dlink chenchen2 4G WPA WPA2 ws FOSCAM docdev numbers letters and symbols Figure 3 6 IP Set IP address of the camera You could choose to obtain an IP automatically or set the IP address according to your needs Setup Wizard Obtain IP From DHCP Note Once you save your settings the camera will restart Previous Finish Figure 3 7 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 16 www foscam com 3 3 Surveillance Window Figure 3 8 Section FOSCAM Logo LiveVideo Settings buttons FSISCAM Foscam Loco O Livevideo o l Path to surveillance window Click this button and back to the surveillance window oe Settings Path to Administrator Control Panel Click it and it will lead to Administrator Control Panel and do advanced settings Section2 Multi Device Window BEIGE of The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time You can add other cameras in multi camera panel read chapter 4 2 5 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 75
3. Shenzhen Foscam Intelligent Technology Co Limited 41 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com ES IP Camera Tool Camera name IP Address Device ID Device type anonymous Http 0084 1F19804F H Basic Properties Network Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer Select which camera you d About IP Camera Tool like to change the port for and right click Figure 4 34 IP Camera Tool x Camera name ice ID Device type I Obtain IP from DHCP server aNONYAOUS EBEN H IP Address 182 188 1 110 IN Subnet Mask 1255 255 255 0 Gateway IUBE FE sil anonvmous Network m DNS Server 192 168 Http Port User Password Note After changing the configuration device will automatically restart Figure 4 35 Step 2 Enter the username and password of the Administrator default username is admin with a blank password and click OK to apply changes Step 3 Wait around 10 seconds you ll see that the camera s LAN IP address has changed In our example it was changed to 2000 so we see http 192 168 8 102 2000 in IP Camera Tool Also the LAN IP address is now fixed at a static IP address of http 192 168 8 102 2000 This IP address will not change even if the camera is powered off and back on the camera will remain on this LAN IP address This is very important that a static LAN IP address is set or you may have problems later with remo
4. pe Click here to register P P uM a cc Maximize uptime and add No IP Free POP3 IMAP Mail Feature Highlight to your existing DNS infrastructure reate a FREE Outsource your Configure your hostname to point mail service router to work with e to your dynamic IP administration v4 No IP com server monitoring ur including automatic failover Run a mail server even if your ISP blocks See what over 12 million users Packages including 100MB to 2GB Our DDNS is included in many are talking about of storage webmail access hardware routers Try us for FREE advanced spam and virus filtering We ll help you get started As low as 19 95 per year Stay Connected ou A f Figure 4 27 Shenzhen Foscam Intelligent Technology Co Limited 37 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Please register an account step by step according to instructions on www no ip com After registration please login your email which used to register You will receive an email from website please click the link to activate your ACCOUNT as indicated in email Secondly Login the link with the registered username and password to create your domain name Download Services Support Company User Login Client Login Login with the registerec Home Client Login username and password cecececccce Login Additional Services A Email Upgrade your No IP account to unlock many P
5. vvvvvv foscam com First method Use the embedded DDNS to access the camera via the Internet Each Foscam camera has an embedded unique DDNS domain name the format of this domain name is xxxxxx myfoscam org On the bottom of the camera you can see the domain name sticker with this information on it For example we can use cp4911 myfoscam org In the camera click Settings at the top click Network on the left then click DDNS to get to the DDNS settings page Here you can see the unique domain name of your camera DDNS Save gt t Refresh Enable DDNS v Manufacturer s DDNS Manufacturer s DDNS Third Party DDNS DDNS Server None ke Domain Figure 2 8 Now you can use http Domain name HTTP Port to access the camera via the Internet Take hostname cp4911 myfoscam org and HTTP Port of 2000 for example the URL link to access the camera via the Internet would be hitp test09 myfoscam org 2000 Second method Use the Third party DDNS to access the camera via the Internet Step 1 Please go to the third party DDNS website such as www no ip com to create a free hostname Step 2 DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname a user name and password you ve got from WWW no ip com Take hostname ycxgwp no ip info user name foscam password foscam2012 for example Firstly goes to option of DDNS Settings on the administrator panel Secondly select
6. www foscam com 2 2 2 Dynamic IP Addresses DDNS is a service that allows your IP Camera especially when assigned with a dynamic IP address to have a fixed host and domain name This means that even though your WAN IP address is constantly changing you will have a fixed hostname you can use to access your cameras at all times You can access the camera directly from the Internet using the hostname and port number What is the HTTP Port NO 1 Default HTTP Port is 88 All cameras have the default HTTP port of 88 For example if the LAN IP link of the camera is http 192 168 8 102 88 this means that the camera s HTTP port is 88 You can change port 88 to another port if you d like such as 2000 or 8090 which will not be conflict with other existing ports like 25 21 10000 Here you can set the port no between 1 and 65535 2 Change the default http no 88 to another one How to assign a different HTTP Port No and fixed the LAN IP of the camera by the IP Camera Tool Step 1 Open the IP Camera Tool select the camera you would like to change the port of right click on the IP address and click on Network Configuration this brings up the network configuration box as shown in Figure 2 4 and 2 5 Camera name I Address lerine ID Dewice tyne 006 2GE4DFD88 H Mitworl Cenf carat cn d Vograde Firtvers Right click your camera and T i k 3 hep Better click Network Configuration i B 2arera
7. Ad Ted 4elp View Favorites w e Adyar o Back gt 2 O Search e Folders EE Address e Network Connections LAN or High Speed Internet Local Area Connection Status Network Tasks A F ey SERE COPEREHEE Network Connection Details Connected Firewalled T A Realtek RTL8139 810x Fa Network Connection Details s Create a new connection Set up a home or small office network Property Value i 1 Physical ddess 00 E0 D0 00 23 1 Change Windol Set the same Subnet Mask and ere eee Firewall setting ddress ateway of the camera with your Subnet Mask 255 255 255 0 e og genes Hi ig Default Gateway 132 158 0 1 Repair thi DHCP Server 132 158 0 1 W Repair this con 0 Lease Obtained 2010 7 23 17 20 44 m Rename this connection Li Lease Expires 2010 7 23 19 20 44 DNS Servers 202 96 134 33 View status of There are two DNS servers You 192 168 0 1 LAST TY connection Change setting Can set any of them Same with connection Other Places G Control Panel amp My Network Places E My Documents 4 My Computer Details Local Area Connection Figure 4 22 If you don t know the DNS server you can use the same settings as the Default Gateway 4 3 2 Wireless Settings FI9851P Step 1 Choose Settings on the top of the camera interface and go to the Network panel on the left side of the screen then click Wireless Settings Click the Scan button and the camer
8. CE FCC RoHS Limited 2 year warranty Lens Type L focal length f 2 8mm 3 6mm 4mm 6mm 8mm Opention ens Image Frame Rate 30fps 60Hz 25fps 50Hz downward adjustable nt Ethernet Ethernet One 10 100Mbps RJ45 port Wireless Standard IEEE802 11b g n Image Frame Ra Video The hue brightness contrast saturation sharpness are Image adjustme adjustable Infrared mode Night visibility Shenzhen Foscam Intelligent Technology Co Limited 74 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com IEEE802 11b 11Mbps Max Data Rate IEEE802 11g 54Mbps Max IEEE802 11n 150Mbps Max IP TCP UDP HTTP HTTPS SMTP FTP DHCP DDNS Network Protocol UPnP RTSP ONVIF Drsrtina System Microsoft Windows 2000 XP Vista 7 8 i i an Mac OS System Microsoft IE6 and above version or compatible browser Requirements Mozilla Firefox Google Chrome Apple Safari P RE DREE A LxWxH 93 L x caw X ST Physical Net Net Weight 290g Operating Temperature 20 55 C 4 F 131 F Operating Humidity 10 80 non condensing Environment Storage Temperature 20 C 60 4 F 140 F Storage Humidity 0 90 non condensing Certification CE FCC RoHS Warranty Limited 2 year warranty Attention Power adapter should be used between 20 C 40 C and 20 90 relative humidity 9 4 CE amp FCC Electromagnetic Compatibility EMC FCC Statement HO This device compiles with FCC
9. Gol Figure 2 4 ET IP Camera Tool F19853 FI9853 Network Configur 193 Obtain IP from DHCP server IP Address Set this in the same FP acs ae ae TIT subnet as your computer or keep it as default Subnet Mask 299 299 299 D Subnet Mask Keep it as default Gateway 192 168 1 1 Gateway and DNS Server Set it to UES SUN 102 188 1 1 the IP address of your router Http Port E Input the username and User admin ae password click OK Password D Cs cursa Figure 2 5 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com ES IP Camera Tool Camera name IP Address Device ID Device type FI9853 Http 192 168 1 100 88 00626E4DFD88 H Figure 2 6 What is Port forwarding If you have never done port forwarding before you can open and view the following link to understand the basic concept Port forwarding allows for outside connections to access a specific device on your network from anywhere in the world Every router automatically blocks any incoming connections for safety purposes Using port forwarding you are telling your router to allow a connection through a certain port you can think of it as a gateway into your router You set this port to a specific device in our case an IP Camera so it can be accessed from anywhere in the world Click this link to learn more about port forwarding http portforward com help portforwarding htm How do we conf
10. Save te Streaming J Quit Tools View Help Ctri O Ctri Shift O Ctrl F Ctrl D Ctrl C Ctrl V Ctrl Y Ctrl R Ctri s Ctrl Q f Figure 4 38 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 44 WWW foscam com s Open Media File 9 Disc TR Network BE Capture Device Network Protocol Please enter a network URL Show more options Figure 4 39 Sometimes you may need to enter the user name and password again Click OK and you can see the real time preview RISP authentication Please enter a valid login name and a password User name admin Password 606000 Figure 4 40 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 45 WWW foscam com 3 oram ws Som ox TU 368 33 AL Figure 4 41 If you cannot play the video in the VLC player please check the port mapping You can read Quick Installation Guide about How to configure port forwarding NOTE If you modify the camera s username or password you had better reboot the camera or else the new username and password cannot take effect when you enter the authentication in the VLC 4 3 7 Mail Settings If you want the camera to send emails when motion haen detectes bed here Mail will need to be configured Shenzhen Foscam Intelli
11. Default is port 21 If changed external FTP client program must change the server connection port accordingly FTP Mode Here supports two modes PORT and PASV Username password The FTP account and password Click Save to take effect Click Test to see if FTP has been successfully configured 4 3 9 P2P For FI9853EP and FI9851P Access the camera by smart phone Android or iOS operating system First of all you need to open the P2P function of the camera at Settings gt Network gt P2P Shenzhen Foscam Intelligent Technology Co Limited 49 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Figure 4 46 Search and install Foscam Viewer on Google Play and App Store for for Android and iOS devices If you want to know more details of the iOS APP or Android APP see the OS App User Manual or Android App User Manual NOTE FI9853 does not support P2P 4 4 Video This section allows you to configure Video stream settings On screen display and Snapshot settings 4 4 1 Video Settings There are two ways to set the stream video settings They are main stream video settings and sub stream video settings Video Settings J Figure 4 47 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 50 www foscam com Stream type There are four types to identify different streams you have set Resolution The camera supports two types 720P VG
12. Linksys brand router as an example Login the router and goes to Applications amp Gaming gt Single Port Forwarding Secondly Create a new column by LAN IP address amp HTTP Port No of the camera within the router showed as below Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 39 www foscam com Wireless N Home Router Applications App cabons amp Gaming Setup Wireless Security Access Restrictions Gaming Administration Status Single Port Forwarding i i Single Port Forwarding xternal Port internal Port T Protocol To IP Address TE Enabled External Port interne Port Protocol TolP Ad Application Name None iwi ons 192 168 8 O None Fill the HTTP Port no of the camera on the column of External Port and Internal Porte None None Y 2000 2000 Lie200 9200 D Both Y 192 168 84 100 Both w 192 168 Fill the LAN IP of the camera here just input the last sectione f 4 reme Fill the Media Port no of the ssign vidc camera on the column of d iac External Port and Internal Port here Figure 4 30 8 Use domain name to access the camera via internet After the port forwarding is finished you can use the domain namet http no to access the camera via internet Take hostname ycxgwp no ip info and http no 2000for example
13. No lp as a server Thirdly fill foscam as DDNS user fill password foscam2012 as DDNS password fill ycxgwp no ip info as DDNS domain and server URL Then click save to make effect The camera will restart and to take the DDNS settings effective Fourthly after the restart login the camera and go to option of Device Status on the administrator panel and check if the DDNS status is successful If failed please double check if you have input the correct hostname user name and password and Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com try to redo the settings NOTE If you have set Third Party DDNS successfully the Foscam Domain Name will be invalid The Third Party DDNS and the Foscam Domain Name cannot work at the same time the last time you configured will take effect 2 3 Using the VLC player This camera supports RTSP streaming here you can view the camera using VLC player RTSP URL risp 7 user name password 9IP HTTP port number videosream The part in the square brackets may be omitted user name amp password The user name and password to access the camera This part can be omitted IP WAN or LAN IP address Videostream Here support three modes videoMain videoSub and audio When the network speed is bad here you had better select videoSub If you select audio you can only hear the sound but cannot see the video For example IP 192
14. Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 1 5 Physical Description 1 5 1 Front Panel Figure 1 1 1 Infrared Lamp Array 2 LENS CMOS sensor with fixed focus lens 3 Induction IC 1 5 2 Interface Figure 1 3 1 Power Interface Connect the external power adapter request for 12V 1A power 2 LAN Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 10 100M adaptive Ethernet interface Through this interface IPCAM can be connected with various network devices such as hub router etc 3 Reset button Press and hold on the reset button for 5 seconds Releasing the reset button the password will back to the factory default administrator password The default administrator user is admin with no password 1 5 3 Bottom View There are two labels located at the bottom of the camera this is an important feature of original Foscam cameras If your camera does not have labels as shown in Figure 1 4 it may be a clone Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services D y TRY cox s ERN 7 i i A i Et IProduct Label MN S N Label Figure 1 4 2 Accessing the Network Camera This chapter explains how to access the network camera through web browsers and RTSP players 2 1 Access the Camera in LAN This camera support HTTP and HTTPS protocols so
15. example Go to option of DDNS on the Settings gt Network panel you can see the domain name Shenzhen Foscam Intelligent Technology Co Limited 36 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com DDNS Refresh and Manufacturers DDNS Manufacturer s DDNS 1911 my m org Restore DDNS to factory Third Party DDNS DDNS Server None v Domain Figure 4 26 Now you can use http Domain name t HTTP Port to access the camera via internet Take hostname cp4911 myfoscam org and HTTP Port NO 8000 for example the accessing link of the camera via internet would be http cp4911 myfoscam org 8000 Restore DDNS to factory If you have configured Third Party DDNS successfully but you want to use Manufacturer s DDNS again here click this button and start Manufacturer s DDNS Service Third Party Domain Name Settings User can also use third part DDNS such as www no ip com www 3322 com Here take www no ip com for example D Step 1 Go to the website www no ip com to create a free hostname Firstly Login on www no ip com and click No IP Free to register Download Services Support Company User Login Managed DNS E E p EN Easy to use interface Complete control over your domain T ogin FREE dynamic DNS update client Includes 50 hosts sub domains Sign Up Y peg ee S Additional Services Upgrade your No IP account to unlock many Register Your Domain com Re Search B features
16. k Save J C Refresh J Time Zone GMT 08 00 Beijing Singapore Taipei m SS 04 os 55 G PC Time Date Format Y Y Y Y MM DD A Time Format 12 hour A use DST v Ahead Of Time 0 Minute Figure 4 6 Time Zone Select the time zone for your region from the dropdown menu Sync with NTP server Network Time Protocol will synchronize your camera with an Internet time server Choose the one that is closest to your camera Sync with PC Select this option to synchronize the date and time of the Network Camera with your computer Manually The administrator can enter the date and time manually Note select the date and time format use DST Select the daylight saving time from the dropdown list Click Save button and submit your settings 4 2 3 User Accounts Here you can create users and set privilege visitor operator or administrator The default administrator user accounts are admin with a blank password Shenzhen Foscam Intelligent Technology Co Limited 25 Tel 86 755 2674 5668 Fax 86 755 2674 5168 User Accounts www foscam com k Refresh J NO Username Privilege Username 1 admin Administrator Privilege Visitor amp 2 Change username 3 Change password 4 The maximum length ofthe user name is 20 support z numbers letters and symbols e 8 The maximum password length is 12 does not support the character amp 7 8 Figure 4 7 How to change the passwo
17. narrow and bit rate is large that will lead to video cannot play well You can reset the stream type on Settings gt Video Settings panel chapter 4 4 1 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 18 www foscam com After changing please re login the camera and you can see the modification Section4 IR LED Lights IR IR LED Lights Mode Auto v Auto Click IR LED Lights and there are two modes to adjust the infrared led Auto and Off The default mode is Auto Auto Select it and the camera will adjust the infra led on or off automatically Manual Select it and turn off the infra led manually Section5 Image quality settings In this page you can tune Hue Brightness Contrast Saturation and Sharpness to get higher quality Color Adjust Qo 60 20 O le 54 o 50 4 4 gp 20 Defaut Section OSD If you have added time and camera name in the video you can see it in the live window Go to Settings Basic settings Camera name panel and you can change another device name The default device name is anonymous Go to Settings Basic settings Camera time panel and adjust the device time Go to Settings Video On Screen Display panel you can add or no add OSD Section7 Play Stop Talk Audio Snap Record Full screen button 1 2 3 4 5 6 7 1 Play Click it to play the video o
18. or logout the camera Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 23 www foscam com Pages 83 Time User IP Log Click the page number and go Fill in one page number click Go to the corresponding page to button and go to the oe correspon tng page 192 158 1 102 Log out 2012 09 18 02 11 45 h3 QJ 2012 09 18 01 29 51 2012 09 18 01 27 54 216 17 160 167 Log out 192 168 1 100 Log out 218 17 150 187 Login 2012 09 18 01 26 21 2012 09 18 01 25 42 7 2012 09 16 01 25 15 Figure 4 4 2012 09 18 01 25 13 2012 09 16 01 24 46 2012 09 18 01 21 44 4 2 Basic Settings This section allows you to configure your Camera Name Camera Time Mail User Accounts and Multi Device 4 2 1 Camera Name Default alias is anonymous You can define a name for your camera here such as apple Click Save to save your changes The alias name cannot contain special characters Status M Camera Name Basic Settings N a Su in Camera Name E E n FISSS1 V The maximum Device Name length is 20 support English numbers letters and symbols _ Network Figure 4 5 4 2 2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 24 www foscam com Camera Time
19. other antenna or transmitter CE Mark Warning CE This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 5 5 Warranty ShenZhen FOSCAM Intelligent Technology Limited FOSCAM values your business and always attempts to provide you the very best of service No limited hardware warranty is provided by FOSCAM unless your FOSCAM product product was purchased from an authorized distributor or authorized reseller Distributors may sell products to resellers who then sell products to end users No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point of purchase which may have regional specific warranty implications If you purchase your FOSCAM product from online store please contact the point of purchase and ask for return replacement repair service Hardware Warranty Information FOSCAM provide 2 year limited warranty for naked product and 6 month limited warranty for accessories Limited Hardware Warranty FOSCAM products are warranted to be free from manufacturing defects in materials and workmanship starting from the shipping date of FOSCAM This limited hardware warranty does not cover e Software including the software added to the products through our factory integration system software that included in
20. quality digital video camera with a powerful web server to bring clear video to your desktop from anywhere on your local network or over the Internet They support the industry standard H 264 compression technology drastically reducing file sizes and conserving valuable network bandwidth The IPCAM is based on the TCP IP standard There is a WEB server inside which could support Internet Explorer Therefore the management and maintenance of your device is simplified by using the network to achieve the remote configuration and start up The camera is designed for outdoor and indoor surveillance applications such as courtyards supermarket and school Controlling the IPCAM and managing images are simplified by using the provided web interface across the network utilizing wireless connectivity FI9853EP and FI9853 do not support Wi Fi FOSCAM provides Phone Apps for Android and iPhone users please search Foscam Viewer and install it through APP Store then you can view your camera directly as a computer 1 1 Key Features Standard H 264 video compression algorithm to satisfy the transmission of high definition video in narrow bandwidth network 1 0 Mega Pixel Supports IE Firefox Google Safari browser or any other standard browsers Supports WEP PA and WPA2 Encryption IR night vision Range 10m Supports image snapshot Supports dual stream Supports IR Cut and the filter change automatically Embedded FOSCAM DDNS dynamic domain nam
21. receiver need not support SMTP you can set 4 receivers 5 Save Click Save to take effect 6 Test Click Test to see if Mail has been successfully configured Click Test to see if Mail has been successfully configured Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 47 www foscam com see E Refiesh gt Enable smtp gmail com SMTP Server SMTP server address supports English numbers and SMTP Port 25 STARTTLS v Transport Layer Security G Mail only supports TLS at Port 455 and STARTTLS at Port 587 or 25 Hotmail only supports STARTTLS at Port 587 or 25 Need Authentication Yes v test123igmai com SMTP Username The maximum length of the user name is 63 support numbers letters and symbols _ SMTP Password The maximum password length is 32 does not support the character amp testl 23i gmai com sender E mail z Success test 163 com l First Receiver The maximum length of the receiver is 53 support numbers letters and symbols Lugo Second Receiver tset hotmail com Third Receiver Fourth Receiver Figure 4 43 If the test success you can see the Success behind the Test at the same time the receivers will receive a test mail If the test fails with one of the following errors after clicking Test verify that the information you entered is correct and again select Test 1 Cannot connect to the server 2 Network Error Pleas
22. t access IP camera in internet There are some reasons 1 ActiveX controller is not installed correctly 2 he port which camera used is blocked by Firewall or Anti virus software Please change another port number and try again 3 Port forwarding is not successful Check these settings and make sure they are correct 5 1 9 UPnP always failed UPnP only contains port forwarding in our recent software Sometimes it may be failed to do port forwarding automatically because of firewall or anti virus software It also has much relation with router s security settings SO we recommend you do port forwarding manually You can view your camera in internet successfully after you do port forwarding manually in your router Figure 4 30 5 1 10 Camera can not connect wireless If your camera could not connect wireless after you set wireless settings and plug out the cable Please check whether your settings are correct or not Normally camera can t connect wireless mainly because of wrong settings Make sure broadcast your SSID use the same encryption for router and camera 5 1 11 Can t see other cameras listed in multi device when using remote access If you want to view all the cameras via the WAN verify that each camera added in the multi device settings can be accessed by using the DDNS name and port number Use the DDNS domain name not the camera s LAN IP For more details see How to add cameras in WAN Shenzhen Foscam Intelligent
23. t shut down the power during upgrade After upgrading you can see the upgrade result System Upgrade Your camera will reboot during the firmware upgrade Figure 4 67 Upgrade Firmware by IP Camera Tool Shenzhen Foscam Intelligent Technology Co Limited 61 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Double click the IP Camera Tool shot icon 2H select the Camera IP that you want to upgrade the firmware Then select Upgrade Firmware and enter the username and password choose the firmware file and upgrade ES IP Camera Tool Camera name IP Address Device ID Device type anonymous Http me 841FT9804 H Basic Properties Network Configuration Upgrade Firmware nelres amera List Flush Arp Buffer bout IP Camera Tool Figure 4 68 siu IP Camera Tool Camera name 341F198044 User admin Enter the User name Password and pas sword Uperade Web UI OK Note After firmware upgrade the device will automatically restart Figure 4 69 CAUTION If your camera works well with the current firmware we recommend not upgrading Please don t upgrade the firmware unnecessarily Your camera may be damaged if misconfigured during an upgrade NOTE 1 Don t upgrade the firmware through the web UI in WAN or else the upgrade may be failed 2 Please ensure you have download the correct firmware package for your camera before upgrading Read the upgrade docume
24. the CD etc Shenzhen Foscam Intelligent Technology Co Limited 76 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Usage that is not in accordance with product instructions Failure to follow the product instructions Abuse firmware upgrade without the authorized technician s guidance Normal wear and tear Return Procedures Please read FOSCAM warranty policy amp policy of your reseller first before sending items back to point of purchase Customer must first contact point of purchase to obtain a Return Merchandise Authorization RMA number before returning the product If the product you received is suspected to be defective and the product warranty has not expired The RMA number will allow your reseller to track your return much easier and help them expedite processing your request After receiving your RMA case number pack the item s very well with the original box and all the original accessories included such as power adapters brackets cables manuals and driver CD disks Write your RMA number and the return reason the problem of the product on the warranty card along with the complete package to send them back Replacement Services If customers ask for replacement service please contact point of purchase and follow their policy Our technicians will inspect all items returned for replacement requests If the retuned product is found in working order we will return the same item received However custo
25. the VLC player please check the port mapping You can read Quick Installation Guide about How to configure port forwarding NOTE If you modify the camera s username or password you had better reboot the camera or else the new username and password cannot take effect when you enter the authentication in the VLC Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 12 www foscam com 3 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time After finishing quick installation you can take time to learn the operation of the software 3 1 Login Window Llsername admin Password Stream Main stream v 2 Language English 13 EP Figure 3 1 Section1 Enter the Username and password The default administrator username is admin with no password please reset the password at first using and prevent unauthorized users login the camera read chapter 3 2 4 about how to change Section2 Stream The camera supports two stream modes Main stream and sub stream If you want to access the camera form LAN here you can select Main stream If you want to access the camera from Internet here we recommend sub stream NOTE When the network bandwidth is badly you d better select Sub Stream and the video will be more fluency Section3 Select the language You can select the language you need via click on the language dropdown list to swit
26. the accessing link of the camera via internet would be http ycxgwp no ip info 2000 4 3 5 UPnP Status UPnP Basic Settings Figure 4 31 The default UPnP status is closed You can enable UPnP then the camera s software will be configured for port forwarding Back to the Device Status panel you can see the UPnP status Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 40 WWW foscam com Device Status Alarm Status Disabled NTP Status Disable UPnP Status T Success IR LED Status Off Figure 4 32 The camera s software will be configured for port forwarding There may be issues with your routers security settings and sometimes may error We recommend you configure port forwarding manually on your router Figure 4 30 4 3 6 Port This camera supports HTTP Port HTTPS Port ONVIF Port HTTP Port is used to access the camera remotely HTTP port By default the HTTP is set to 88 Also they can be assigned with another port number between 1 and 65535 But make sure they can not be conflict with other existing ports like 25 21 Status Figure 4 33 Another way to change the HTTP port NO Step 1 Open the IP Camera Tool select the camera you would like to change the port of right click on the IP address and click on Network Configuration this brings up the network configuration box as shown in Figure 4 32 and 4 33
27. to connect to the wireless network The LAN IP address will disappear on the window of IP Camera Tool when the camera is configuring a wireless connection Wait about 1 minute the camera should obtain a wireless connection and the LAN IP of the camera will show again on the window of the IP Camera Tool The IP address may have changed after the camera receives a wireless connection we recommend setting a static local IP address if this IP address changes by right clicking the camera in IP Camera Tools setting a static IP and pushing OK Congratulations You have set up the wireless connection of the camera successfully NOTE FI9853EPand FI9853 do not support Wi Fi 4 3 3 PPPoE If you are using a PPPoE connection enable it and enter the User Name and Password for your PPPoE account TRE lt PPPoE 4 Basic Settings A win Save k Refresh 1 Network A P Configuration Use PPPOE J j Wireless Settings PPPoE account i E The maximum length of the user name is 20 support numbers letters and symbols _ DDNS UPnP KOS PPPoE password The maximum password length is 12 including numbers letters and symbols cO 95 Port Mail Settings Quien uu Figure 4 25 4 3 4 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing and you can directly use the domain name you can also use the third party domain name FOSCAM domain name Here take cp4911 myfoscam org for
28. 168 1 11 HTTP Port number 88 User name admin Password 123 Here can enter one of the following URLs in the VLC 1 rtsp admin 123 192 168 1 11 88 videoMain 2 rtsp 192 168 1 11 88 videoMain 3 rtsp 123 192 168 1 11 88 videoMain 4 rtsp admin 192 168 1 11 88 videoMain Open the VLC and go to Media Open Network Stream option then enter the URL into VLC Shenzhen Foscam Intelligent Technology Co Limited 10 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com VLC media player Playback Audio Video Tools View poj Open File Ctrl 0 p Advanced Open File Ctrl Shift 0 Gj Open Folder Ctrl F o Open Disc Ctrl D Pe Open Network Stream Open Cap te Open Location from clipboard Recent Media Save Playlist to File Convert Save te Streaming J Quit f Figure 2 9 Open Media PA i Co BU File 93 Disc a Network ES Capture Device Network Protocol Please enter a network URL rtsp admin 123 192 168 1 11 88 videoMain d Show more options Figure 2 10 Sometimes you may need to enter the user name and password again Click OK and you can see the real time preview Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 11 WWW foscam com RTSP authentication Figure 2 11 nmm ox i VIG 368 j 90 11 Figure 2 12 If you cannot play the video in
29. 5 2674 5668 Fax 86 755 2674 5168 17 www foscam com O wevaeo as Indoor IP Camera ream 1 VGA 25fps 2M Miror O Flip IR LED Lights Color Adjustment Figure 3 9 Section3 Model Stream Mirror Flip buttons Mode 1 50Hz Indoor surveillance Region Europe China 2 60HZ Indoor surveillance Region USA Canada 3 Outdoor Mode Outdoor surveillance Stream The default Stream supports four modes 0 720P 30fps 2M 1 VGA 25fps AM 2 VGA 15fps 1M and 3 VGA 10fps 200K The format of the stream type is Stream type no Resolution Maximum frame rate Bit rate 1 Stream type no The number is used to identify the stream type 2 720P VGA There are two resolutions the bigger one is 720P and the smaller one VGA is 640x480 pixels The bigger the resolution the better of the image quality is If you are accessing the camera via internet and want to get more fluent video streaming please select resolution VGA 3 Maximum frame rate When the video format is 50Hz the maximum frame rate is 25 fps When the video format is 60Hz the maximum frame rate is 30 fps You should lower frame rate when the bandwidth is limited Normally when the frame rate above 15 you can achieve fluently video 4 Bit rate Generally speaking the larger the bit rate is the clearer video will become But the bit rate configuration should combine well with the network bandwidth When the bandwidth is very
30. 5 2674 5668 Fax 86 755 2674 5168 38 www foscam com Please create the domain name step by step according to instructions on www no ip com Step 2 DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname a user name and password you ve got from www no ip com Take hostname ycxgwp no ip info user name foscam password foscam2012 for example Firstly goes to option of DDNS Settings on the administrator panel Secondly select No lp as a server Thirdly fill foscam as DDNS user fill password foscam2012 as DDNS password fill ycxgwp no ip info as DDNS domain and server URL Then click save to make effect The camera will restart and to take the DDNS settings effective Fourthly after the restart login the camera and go to option of Device Status on the administrator panel and check if the DDNS status is successful If failed please double check if you have input the correct hostname user name and password and try to redo the settings NOTE If you have set Third Party DDNS successfully the Foscam Domain Name will be invalid The Third Party DDNS and the Foscam Domain Name cannot work at the same time the last time you configured will take effect 2 Do port forwarding within the router Example The camera s LAN IP address is http 192 168 8 100 2000 Firstly login the router goes to the menu of Port Forwarding or Port Trigger or named Virtue Server on some brands of router Take
31. A The higher the resolution is the clearer video will become But the code flux will become larger too and it will take up more bandwidth Bit Rate Generally speaking the larger the bit rate is the clearer video will become But the bit rate configuration should combine well with the network bandwidth When the bandwidth is very narrow and bit rate is large that will lead to video can not play well Frame Rate Note that a larger frame size takes up more bandwidth When the video format is 50Hz the maximum frame rate is 25 fos When the video format is 60Hz the maximum frame rate is 30 fos You should lower frame rate when the bandwidth is limited Normally when the frame rate above 15 you can achieve fluently video Key Frame Interval The time between last key frame and next key frame The shorter the duration the more likely you will get a better video quality but at the cost of higher network bandwidth consumption 4 4 2 On Screen Display This page is used to add timestamp and device name on the video OSD di Save WX Refresh Display Timestamp Yes v Display Camera Name Yes v Figure 4 48 Display Timestamp There are two options Yes or NO Select Yes and you can see the system date on the video Display Camera Name There are two options Yes or NO Select Yes and you can see the device name on the video 4 4 3 Privacy Zone This page is used to add privacy zone on the video Privacy Zone Save Refre
32. Cisable internet C Enable This zone is for Internet websites 9 Downoad sqned ActiveX cartrols nct secure except those listed n trusted and C Gsable vesricted zones Facies feck sec C Prompt recommended Securky level For this zon 4 Download unsigned ActreeX controls not secure Alowed levels for this zone Medium to Hoh CI Disable recommended Ar dium high 2 Enable nor secure Appropriate for most websites J Prompt Prompts before downloading potencia y Intialze and sonpt Activex controls not marked ag safe For gt Und d Active controls pd not be Q Disa recommended EAE DENS ASE E PD IA DEI Of Enable not secure 3 Prompt Run ActiveX controls and plug ins L l dmm mI x m a Custom evel Rasat all zones lt Takes effect after you restart Internet Explorer Reser custom settings Reset to Medumrhigh defaut v RESO Figure 5 10 Shenzhen Foscam Intelligent Technology Co Limited 70 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com If you allow the ActiveX running but still could not see living video Please change another port number to try Don t use port 8000 Save Refresh HTTP Part Bg Media Part Bg HTTPS Part 445 Figure 5 11 NOTE Make sure that your firewall or anti virus software does not block the camera or ActiveX If you could not see video please shut down firewall or anti virus software to try again 5 1 8 Can
33. E Schedule Click this button and select all time range A 19 23 p uN i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i OSS O A ee eee I I i i i i 4 4 T t E 4 4 4 4 4 4 P 4 4 4 4 i i i i I i I I SA I I i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i O O Gece RT Se EGEXCERD SEES GET GSTs GS sess er ne DD mE 2 Pe EE EE EN mum NN se Pe Ee EEG ee ee m Emm mmm EDEN E mum ENERO 4 M a NEU ee DN mmm mmu SEEN m Figure 4 57 2 Specify an alarm schedule Click the week day words the corresponding column will be selected For example click TUE the all column of TUE turns to red that means during Tuesday whole day when something moving in the detection area the camera will alarm t Detection Area Schedule 09 01 Kg LOS 1047 05 061 07 081 os 140111 ez pta 14115116 181920721122 2 MON A c d d dn TUE AAA cl MPP mii it i SAT ME NE NM NN ll EN SUN Figure 4 58 3 Press the left mouse and drag it on the time boxes you can select the serial area e schedule Leo 01 027 03 04 05 108107 108109 40711 42113 4415 16117 18119 20121 22123 EN INTENTIO WEIN IEIUNII TT RE
34. If you want to access your camera remotely make sure you are able to access it seperately through a browser Figure 4 13 Back to Surveillance Windows and click Four Windows option you will see four cameras you added Shenzhen Foscam Intelligent Technology Co Limited 29 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com FOSCAM tvevideo 0 settings Indoor IP Camera FEE Mode 50HZ v Stream 17 VGA 25fps 2M v LI Mirror Flip IR LED Lights Color Adjustment Figure 4 14 E OSCAM O LiveVideo oe Settings Indoor IP Camera OLJ of gH pe Mode S0HZ y Ye 4 TO Stream 17 VGA 25fps 2M v LI Mirror Flip y IR LED Lights Mode Off v Color Adjust 7 Nd TIT HH p Mer lt lt lt i 9 9 Q 9 Figure 4 15 Add cameras in WAN If you want to view all cameras via the internet remote computer you will need to add them using DDNS domain name Firstly make sure all of the cameras you added can be accessed through the internet Read How to configure DDNS settings in chapter 4 3 3 Login to the first camera using a DDNS domain name and port Shenzhen Foscam Intelligent Technology Co Limited 30 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com d Perrita S Suggested ftn x Su Use DDNS domain name n g c RU Ee jand port to login pan 7 FOSCAM Qo Oe
35. Media Center Pictures Calculator Music Sticky Notes Games Snipping Tool Computer AJ Paint Control Panel bh Remote Desktop Connection Devices and Printers Magnifier Default Programs Foxmail Shortcut Help and Support Solitaire All Programs Shut down gt Figure 5 Shenzhen Foscam Intelligent Technology Co Limited 68 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Um LEX Ed gt Control Panel Adjust your computer s settings View by Category User Accounts and Family Safety y Add or remove user accounts dE System and Security x E 4 Review your computer s status Back up your computer fa Set up parental controls for any user Find and fix problems Network and Internet L View network status and tasks Choose homegroup and sharing options Hardware and Sound E e Y Appearance and Personalization Change the theme Change desktop background Adjust screen resolution Clock Language and Region Change keyboards or other input methods Change display language 2 View devices and printers Add a device Programs Ease of Access 4 Let Windows suggest settings 1 Optimize visual display Figure 5 8 Search Programs and Features e i Control Panel Programs Programs and Features Control Panel Home Uninstall or change a program View installed updates To uninstall a program select it fro
36. Outdoor Waterproof IP Camera vo Device status Alarm status Na alarm Record status Not n secorsesg Make sure each camera you need add could login with DDNS name and port Figure 4 16 Click Multi Device Settings Choose The 2nd Device Fill in the 2nd camera s name DDNS domain name port number Enter user name and password and then choose Add The 1st Camera This Camera q t The 2nd Camera FI8821W 172 15 0 47 Camera Model H254 vil ER i Camera Name FIBD21WY 2 Host 1172 16 0 47 p HTTP Port 88 Media Port 88 Username Password 5 Add Delete Figure 4 17 1 The camera model MJ or H264 2 The 2nd camera s name 3 Fill in the 2nd camera s DDNS host not LAN IP NOTE The MJ series have the same HTTP Port NO and Media Port NO 4 Enter the 2nd camera s user name and password 5 Click Add button and to take effect NOTE Here the Host must be entered as the second camera s DDNS domain name not its LAN IP Shenzhen Foscam Intelligent Technology Co Limited 31 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com anonymous 192 158 11 193 FI982TW for ebuyer 192 168 11 241 anonymous 192 158 11 203 Cameras On LAN The 1st Camera This Camera Tis Shu Cama FI8821W 172 15 0 47 The 3rd Camera FI8821W for ebuye
37. R TT TER TREERE Lwo MM NN NE NE NL NN NE UNE ND UN EN A ng Lwe LTT TTT IA LS NM EN NN NN NN IN E78 E CE CUNT NES SUUS OE E ml Crm E NNI NN EM UN NM NM M d Hh ih iH sat MEINE EM EM NN JN NN UN OU NN NE IN SUN Figure 4 59 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 57 www foscam com 7 Click Save button to take effect When the motion is detected during the detection time in the detection area the camera will alarm and adopt the corresponding alarm indicators NOTE You must set the detection area and detection schedule or else there is no alarm anywhere and anytime 4 6 Record 4 6 1 Storage Location On this page you can change the manually recording storage path the default storage path is c IPCamRecord c WPCamRecord Browse rae S Figure 4 60 4 6 2 Local Alarm Recording On this page you can enable local alarm record and select the local alarm record time Local Alarm Recording Enable Local Alarm Recording 37 E Local Alarm Recording Time Local Alarm Recording PS Figure 4 61 4 6 3 Alarm Recording Enable Pre Record 7 oe Dre_rornrdead Time b pi n 311 I ir Pre recorded Time Pg ro m SHQI emi TT fon m Alarm Record time Figure 4 62 Shenzhen Foscam Intelligent Technology Co Limited 58 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 4 6 4 Schedule
38. Recording On this page you can enable schedule record scheduled Recording To FTP Enable Scheduled Recording y 18 09 10 11 12 13 14 16117 g Co TEXTES UT O ER EH ttt Hs ete E ERES ES ER ES ppp pee tt ts EECCCHE SEE EH Figure 4 63 4 7 Firewall This section explains how to control the access permission by checking the client PC s IP addresses It is composed of the following columns Block access from these IP addresses and Only allow access from these IP addresses IP Filtering Enable Firewall p rme rr per jj IP Filtering ERR Block access from these IP addresses Ka access access esses Ep from these IP addr 7 JI 7 IN Do O DO O mu RR Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 59 WWW foscam com Figure 4 64 Enable firewall If you select Only allow access from these IP addresses and fill in 8 IP addresses at most only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera If you select Block access from these IP addresses only those clients whose IP addresses are in the IP list cannot access the Network Camera Click Save to take effect 4 8 System In this panel you can back up restore your camera settings upgrade the firmware to the latest version restore the camera to default settings and reboot the devi
39. Rules Part 15 Operation is subject to the following two conditions 3 This device may not cause harmful interference 4 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Shenzhen Foscam Intelligent Technology Co Limited 15 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the installation manual may cause harmful interference to radio communications Operation of this equipment in a residential area Is like to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Caution Any changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator amp your body This transmitter must not be co located or operating in conjunction with any
40. S L e eee see ve gt e e et LJ gt EJ Lu KS Pse Li gt S LJ d XN gt E E e SS S ROO O o SS x gt ES Ml K OO PS A o A 2 2 e L PSP 0 Lo Figure 4 56 6 Alarm Schedule D Alarm anytime when motion is detected ESA KU S e d XX XXX XXX 1 PUPA LXX XX En OS x ses n I SS CROCO es xx x CX X OX XC XC XC CQ KA AAA AA I PO SII e E RR OO A 0060506060 050 0606 06 0 RR DI DDD 9999 9 9 Wy s x d SON k Ax es e 4 9 y A 590960 E N a e 2 2 A e d aaa aa a ae v aan se rare fom x gt gt i x i gt 97 E X o 944 944 9 9 9 9 9 e v OIC 5050505050695 CxO Click the black button up the MON you will see all time range turn red When something moving in the detection area at anytime the camera will alarm Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 56 Action 1 UE I I oe 4 t 4 P 4 he i 4 4 4 4 4 P 4 P 4 i i V V ED i 1 E P 4 P 4 P 4 4 4 4 P i i i i i THU FRI SUN www foscam com Ring M Send E mail v Take Snapshot Time Interval 25 E
41. Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 71 www foscam com 5 2 Default Parameters Default network Parameters IP address obtain dynamically Subnet mask obtain dynamically Gateway obtain dynamically DDNS Embedded FOSCAM domain name Username and password Default admin username admin with a blank password 5 3 Specification FI9853EP oensor High Definition Color CMOS Sensor Image Sensor Display Resolution 1280 x 720 1 0M Pixels Min Illumination 0 Lux With IR Illuminator Lens Type Glass Lens focal length f 2 8mm Lens Aperture F1 2 Angle of View TO Image Compression H 264 Image Frame Rate 30fps 60HZ 25fps 50Hz downward adjustable Resolution 720P 1280 x 720 VGA 640 x 480 QVGA 320 x 240 dual stream Stream Video System Image adjustment The hue brightness contrast saturation sharpness are adjustable Flip image flip and mirror Infrared mode Automatic or manual Night visibility Ethernet Network Protocol With 1 Infrared Lamp Array Night Vision Range up to 20m One 10 100Mbps RJ45 port IP TCP UDP HTTP HTTPS SMTP FTP DHCP DDNS UPnP RTSP ONVIF Microsoft Windows 2000 XP Vista 7 8 Mac OS Microsoft IE6 and above version or compatible browser Operating System Browser Requirements Mozilla Firefox Google Chrome Apple Safari Motion Detection Alarm via E Mail upload alarm snapshot to FTP Other Privacy Block Set privacy area manual
42. V1 2 FOSCAM User Manual HD IP Camera FOSCAM Model FI9853EP FI9853 Model FI9851P V1 2 Table of Contents OVNIS WS aia A A nisl eet edo been 1 RIETI o UR 1 1 2 PoE Power over Elhernet FI9853EP uer tiet Saee debt Eee een a roba td 2 to Redad Bele USO A a 2 VAT ACKING CONTENER 2 IES Ica Bees RR e iaa 3 2 ACCESSING INE Network CAME nina A A asas 4 ZV ACCESS Me Gamera AN IA AAA A 4 2 2 ACCESS the Camera WAN aria AA AA A tddi 5 AI Ne VEC DIY ON enen dd sionveusseh A ENN 10 3 ourverllance ooftware GUI iiu eroe state a Cost ope tht eos ten e sten eui r diia 13 SA OMIA Agere ERE T TRU 13 32 SOLID APA O NETT TO Na 14 99 SUVA CE VVIN GON ga ras Rh Pocta Pu tue 17 4 Advanced Camera SCS 1d tiet d deberet ot ela alas al reba ita 22 4 DevCon m EPI OP ATE TP PE TS AE 22 4 2 ASIC SELINO a NAS SR 24 A BS 230 74 d OMNI RN RE MUT TP 32 OR ERECTO 50 ATI O o4 A OTRO COG ae i ne T TD m 58 RIT A A RUM M MILII E Rd iMm sedute EI E de ubi teet Mt 59 AGO SION cn R 60 ADONDE e t O nc EE 64 94 Frequently Asked QUESTIONS ami atadas 64 5 Z DEIA AM Sa A AAA vce ud od uta do ede eu s Pad 12 RS Sez U ON e OR TER ET SOY a a Te ne REERED 12 SACE ah E AS AAA a 75 Xem G I LE 0 10 zanin RC 76 o Obtamig ecmileal SUD DOM zi kn dt e Gis ete been 79 www foscam com 1 Overviews FI9853EP FI9853 and FI9851P are integrated IP Camera with a color CMOS sensor enabling viewing resolution 1280 720 It combines a high
43. a will detect all wireless networks around the area It should also display your router in the list Figure 4 30 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 34 www foscam com Wireless Network List Scan Neve wea a Click the Scan button to search for wireless networks 0 wne A veea WA a 0 amp am 0 WP ml II a E E NP RN foscam wifi 3 Click the Page number to see other wireless Pages2 12 networks devices if there are more than 10 Figure 4 23 Step 2 Click the SSID name of your router in the list the corresponding information related to your network such as the name and the encryption will be filled into the relevant fields automatically You will only need to fill in the password of your network Make sure that the SSID Encryption and the password you filled in are exactly the same for your router Wireless Network List 2 Enter the password of your router 1 Click the SSID of your router and the relevant information Will be filled in the fields automatically Figure 4 24 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 35 www foscam com Step 3 Please click on the Save button after all settings have been entered and disconnect the network cable Never shut down the power of the camera until the IP camera is able
44. assword e Forget your password No problem Click Here Maximize uptime and add to your existing If you are not currently a registered user of No IP com DNS infrastructure and would like to be for FREE register as a new user Figure 4 28 Hosts Redirects DNS Hosting Domain Registration Mail SSL Certificates Monitoring Backup DNS Renew Activate renani g Your No IP a 4 for your mail server Click here for more info Cuixiang welcome to your No IP Last Login 2012 04 04 21 40 56 PDT from IP 65 49 14 58 2 Need Help e a e Y ou have successfully logged into No IP s member section To start using No IP s services select an icon below or choose 24 7 Server Monitoring an item from the navigation above Support Center and Failover Basic Troubleshooting Manage Domains Add Domain Refer Friend Add a Host Manage Hosts Guide i Support Ticket Click Add a Host to create a i Contat domain name I Search Jy Find a Domain Name amp Get Connected Own a domain name 44 Your No IP Alerts by me 3 Use your own domain name with our DNS system Add You do not have any notices at this ime your domain name now or read more for pricing and Check this spot for important information regarding your features account such as expiring services and trouble tickets Home AP act Us emap Te ervice Privacy P BI Figure 4 29 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 75
45. ce 4 8 1 Back up amp Restore Click Backup to save all the parameters you have set These parameters will be stored in a bin file for future use Click Browse and select the parameters file you have stored then click Submit to restore the restore the parameters Backup is used to save your current settings It is recommended to backup your configuration before modifying or upgrading firmware Settings can be restored by uploading the backup file Path Submit Note 1 All current settings will be lost when importing a configuration file If an incorrect file is loaded the camera may stop working correctly 2 Keep the power on during this process or you may damage your camera Your camera will reboot automatically once restoration is completed Figure 4 65 4 8 2 System Upgrade Click Download the latest firmware you will see the following screen And click save to save the firmware on your computer locally Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 60 www foscam com System Upgrade Current Firmware Version 2 11 1 10 Your camera will reboot during the firmware upgrade Figure 4 66 Your current firmware version will be displayed on your screen You may go to the Status gt Device Information page to check for the latest firmware versions available Click Browse choose the correct bin file and then click System upgrade Don
46. ch Section4 Login the camera Click Login button and you will see the surveillance windows NOTE When setting up your camera for the first time it will request that you modify the default username and or password if both are still set to default Input the new username and password click Modify to complete the modification You will now use the new username and password to login to the camera in the future Shenzhen Foscam Intelligent Technology Co Limited 13 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Username New username New password Security Level Confirm the password Figure 3 2 3 2 Setup Wizard After logging in for the first time you will go to Setup Wizard automatically Here you can set the basic parameters of camera such as camera name camera time wireless settings IP configuration setup VVIzarc Setup Wizard Follow the guide to set your camera click Next to start Please click the menu on the left for more settings Figure 3 3 Device Name You could give name for your camera Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 14 www foscam com Setup Wizard FI9853 The maximum Device Name length is 20 support English numbers letters and symbols Previous Figure 3 4 System Time Select the time zone you need to set the date time format and so on Setup VVizard use DST
47. e service Service Supports remote viewing amp record from anywhere anytime Multi level users management with password protection Motion detection alert via email or upload image to FTP Supporting Third Party Domain name Providing Phone APPs for Android and iPhone users Supports multiple network protocols HTTP HTTPS RTSP TCP IP UDP FTP DHCP DDNS UPNP ONVIF Providing Central Management Software to manage or monitor multi camera 940909090090990909090950 9 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 1 2 PoE Power over Ethernet FI9853EP The Network Camera is PoE compliant allowing transmission of power and data via a single Ethernet cable ouch as the following picture connect the Network Camera to a PoE enabled router switch via Ethernet cable A gt power data transmission P e lt 0 Hifl AE Th PoE Switch 1 3 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below Before the Network Camera is installed please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation This also ensures the product is used properly as intended 1 4 Packing Contents e DC Power Supplyx1 e Quick Installation Guide x1 e Network Cablex 1 e Warranty Cardx1 Shenzhen Foscam Intelligent
48. e try later 3 Server Error 4 Incorrect user or password 5 The sender is denied by the server Maybe the server need to authenticate the user please check it and try again 6 The receiver is denied by the server Maybe because of the anti spam privacy of the server 7 The message is denied by the server Maybe because of the anti spam privacy of the server 8 The server does not support the authentication mode used by the device 4 3 8 FTP Settings If you want to upload record images to your FTP server you can set FTP Settings Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 48 www foscam com ftp 4 192 168 8 150 FTP Server Example ftp 192 168 1 103 dir The maximum length of the address is 127 does not support the character amp FTP Mode PORT v yaocuixiang Username The maximum length of the user name is 63 support numbers letters and symbols t 81 2000000000 Password The maximum password length is 63 does not support the character amp Success Figure 4 44 ftp ftp mgenseal com ETP Server example ftp 192 158 1 103 art 21 FTP Mode PORT User name deotestge Password Success Figure 4 45 FTP server If your FTP server is located on the LAN you can set as Figure 4 43 If you have an FTP server which you can access on the internet you can set as Figure 4 44 Port
49. eras to the first camera and view multi surveillance screen on one window Add cameras in LAN In Multi Device Settings page you can see all devices searched in LAN The 1st Device is the default one You can add more cameras in the list in LAN for monitoring The camera s software supports up to 9 IP Cameras online simultaneously Click The 2nd Device and click the item in the Device List in LAN the Alias Host and Http Port will be filled in the boxes below automatically Enter the correct username and password then click Add Add more cameras in the same way Shenzhen Foscam Intelligent Technology Co Limited 28 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW LK WWWfoscam com com Cameras On LAN The 1st Camera The 2nd Camera Camera Model HTTP Port a 2 Enter the User name and Media Port 88 password of the 2nd camera 3 Click Add to take effect Add Delete Figure 4 12 Camera Model Our Company produces two series cameras MJPEG and H 264 Here will show you which series the camera belongs to anonymous 192 158 11 193 FIB821W for ebuyer 192 168 11 241 anonymous 192 158 11 203 Cameras On LAN The 1st Camera This Camera The 2nd Camera FI9B21VV 172 16 0 47 The 3rd Camera FIB821VV for ebuyer 192 158 11 241 The 4th Camera anonymous 192 158 11 203 The 5th Camera None The 6th Camera None The 7th Camera None The 8th Camera None The 8th Camera None Note
50. erent folder click Browse C Program Files IPCWebComponents At least 3 7 MB of free disk space is required Figure 5 3 Shenzhen Foscam Intelligent Technology Co Limited 65 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Where should Setup place the program s shortcuts aL Setup wil create the program s shortcuts in the following Start Menu folder To continue click Next If you would like to select a different folder click Browse Figure 5 4 M Setup IPCWebComponent Ready to Install Setup is now ready to begin instaling IPCWebComponents on your computer Click Install to continue with the installation or click Back if you want to review or change any settings Destination location C Program Files IPCWebComponents Start Menu folder IPCWebComponents Figure 5 5 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 66 www foscam com Completing the PCWebComponents Setup Wizard Setup has finished installing IPCWebComponents on your computer The application may be launched by selecting the installed icons Click Finish to exit Setup Figure 5 6 Shenzhen Foscam Intelligent Technology Co Limited 67 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 5 1 2 Uninstall the add on of Firefox browser Google Chrome and IE Chrome SMS M LATE Getting Started Documents Windows
51. f the camera 2 Stop Click it to stop the video of the camera 3 Talk Click the button and the icon will become to 3 then talk to the microphone that connected with PC people around the camera can hear your voice if the camera has connected with audio output device Shenzhen Foscam Intelligent Technology Co Limited 19 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Click the icon again and stop talking the camera has connected with other audio input device through the Audio Input port of the camera Click the icon again and stop audio 5 Snap Click it to make snapshot and it pop up a window which picture you snapshot right click in the window and save the picture to anywhere you want Click again and stop recording The default storage path is C IPCamRecord You can change the storage path Go to Settings Record Storage Location panel T Full Screen Click it to make full screen or you can double click the surveillance screen to make full screen Double click again and exit full screen Onscreen Mouse Control Right click the mouse and you can adjust the screen ration full screen and Zoom up 09 17 2012 12 39 43 anonymous PP al v Keep ration Full Screen Zoom up nsn vd d Figure 3 10 Keep ration Select it and the camera will adjust the size of live window based on the computer monitor automatically Sometimes there is a black border around the
52. g is beginning and will continue automatically after alarm recording end Figure 4 54 To enable motion detection follow the steps below 1 Enable Motion detection 2 Sensitivity It supports three modes Low Middle and High The higher the sensitivity the camera will be more easily alarmed Select one motion sensitivity 3 Trigger interval The interval time between two motion detections Here supports 5s 6s 7s 8s 9s 10s 11s 12s 13s 14s 15s Select one interval time 4 Select the alarm indicators When the motion has been detected the alarm status will turn to Detect alarm Refresh Alarm Status Detect alarm NTP Status Disable DDNS Status Disable UPnP Status Success WiFi Status Connected to foscam wifi IR LED Status Off Figure 4 55 There are three alarm indicators A Ring If the camera has connected with a speaker or other audio output device if you select Ring when the motion Shenzhen Foscam Intelligent Technology Co Limited 99 Tel 86 755 2674 5668 Fax 86 155 2674 5168 has been detected the people around the camera will hear beep alarm sound B Send Mail www foscam com If you want to receive alarm emails when motion is detected you must select Send Mail and set Mail Settings first The alarm email cannot contain the alarm picture if you have not selected Snap picture C Snap picture If you select this checkbox when the motion has been detected the camera will snap the live view windo
53. gent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 46 www foscam com Refresh Enable smtp gmail com SMTP Server SMTP server address supports English numbers and SMTP Part 25 STARTILS v Transport Layer Security G Mail only supports TLS at Port 465 and STARTTLS at Port 587 or 25 Hotmail onl supports STARTTLS at Port 587 or 25 Need Authentication Yes test123 gmai com 2 SMTP Username The maximum length of the user name is 63 support numbers letters and symbols m y SMTP Password The maximum password length is 32 does not support the character amp test123 gmai com Sender E mail test 163 com First Receiver The maximum length of the receiver is 63 support numbers letters and symbols 9 Second Receiver tset hotmail com Third Receiver Fourth Receiver Figure 4 42 1 SMTP Server Port Transport Layer Security Enter SMTP server for sender SMTP port is usually set as 25 Some SMTP servers have their own port such as 587 or 465 and Transport Layer Security usually is None If you use Gmail Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587 which port you choose should be decided by which Transport Layer Security you select 2 SMTP Username password ID account and password of the sender email address 3 Sender E mail Mailbox for sender must support SMTP 4 Receiver Mailbox for
54. here will allow you to use HTTP and HTTPS port No 1 Http LAN IP Http Port No Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Double click the IP Camera Tool icon and it should find the camera s IP address automatically after you plug in the network cable ET IP Camera Iool Camera name IP Address Device ID Device type FI9853 Http 192 168 1 100 88 00626E4DFD88 4H Figure 2 1 Double click the IP address of the camera your default browser will open to the camera login page 2 Https LAN IP Https Port NO The default Https port no is 443 You can use the url to access the camera https LAN IP HTTPS port Go to Settings Network Port panel you can see and change the https port NO a Save k Refresh HTTP Part 88 HTTPS Port 443 ONVIF Port 888 Figure 2 2 2 2 Access the Camera in WAN 2 2 1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access When you have finished connecting the camera using the LAN IP address and port forwarding you can access the camera directly from the Internet using the WAN IP address and port number How to Obtain the WAN IP address from a public website To obtain your WAN IP address enter the following URL in your browser http www whatismyip com The webpage at this address will show you the current WAN IP She
55. igure Port Forwarding For this section we will be using an example Let s say the camera s LAN IP address is http 192 168 8 100 2000 Step 1 Login to the router and go to your router s port forwarding or port triggering menu Sometimes this is also under the name of Virtual Server or NAT Using the Linksys brand router as an example we would log into the router and go to the Applications amp Gaming menu We would then click on the Single Port Forwarding sub menu Step 2 Create a new column using the LAN IP address amp HTTP Port of the camera within the router as shown below then push OK or Submit to save your settings Wireless N Home Router WRT120N Applications amp Applications amp Gaming Single Port Forwarding t Range F inge I Gaming Setup Vlireless Security Access Restrictions Administration Single Port Forwarding Application Name External Port Internal Port To IP Address Enabled n H None Y Fillthe HTTP Port ofthe Filiin this section Assign a name for C mera in the columns of LANIP of the camera we the port forward External Port and Internal would enter 100 for our Port Example 2000 example vvith the setting here 192 168 8 LIB 192 168 8 Figure 2 7 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168
56. irmware Version 1 5 1 10 Record Application Firmware Version 24 1 9 Firewall Plug In Version 2 0 2 11 System Camera Time 2014 03 28 10 16 06 Figure 4 1 Camera Model The model of the device Camera Name The Device Name is a unique name that you can give to your device to help you identify it Click Basic Settings and go to Device Name panel where you can change your camera name The default device name is anonymous Camera ID Display the MAC address of your camera For example Device ID is 008414350787 the same MAC ID sticker is found at the bottom of the camera Camera Time The system time of the device Click Basic Settings and go to Camera Time panel and adjust the time System Firmware version Display the System Firmware version of your camera App Firmware version Display the application firmware version of your camera Plug in version Display the plug in version of your camera Shenzhen Foscam Intelligent Technology Co Limited 22 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 4 1 2 Device Status On this page you can see device status such as Alarm status NTP DDNS status and so on Device Status Figure 4 2 4 1 3 Session status Session status will display who and which IP is visiting the camera now wee SN O i IP address 192 168 1 102 218 17 160 187 Figure 4 3 4 1 4 Log The log record shows who and which IP address accessed
57. ly User Accounts Three levels user role Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 72 www foscam com DC 12V 1 0A PoE 802 3af M e EN Physical Dimension LxWxH 135 L x135 W x98 H Net Weight 560g 20 55 C 4 F 131 F Temperature 20 C 60 4 F 140 F 0 90 non condensing CE FCC RoHS Warranty Warranty Limited 2 year warranty High Definition Color CMOS Sensor Image Sensor Display Resolution 1280 x 720 1 0M Pixels 0 Lux With IR Illuminator 30fps 60HZ 25fps 5bOHz downward adjustable 720P 1280 x 720 VGA 640 x 480 QVGA 320 x 240 Video Image adjustment The hue brightness contrast saturation sharpness are adjustable Network Protocol IP TCP UDP HTTP HTTPS SMTP FTP DHCP Mmm PP Operating System Microsoft Windows 2000 XP Vista 7 8 Mac OS Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 73 www foscam com System Browser Requirements Microsoft IE6 and above version or compatible browser Mozilla Firefox Google Chrome Apple Safari Physical Dimension LxWxH 135 L x135 W x98 H lundi Net Weight Environment Operating 20 55 C 4 F 131 F Temperature Other Features Operating Humidity 10 80 non condensing Storage Temperature 20 C 60 4 F 140 F Storage Humidity 0 90 non condensing Certification
58. m the list and then click Uninstall Change or Repair By Turn Windows features on or off Organize Uninstall e Name Publisher Installed On Size Boozer 36022 5 21 2014 191 MB 9 BS Adobe Reader XI Chinese Simplified Adobe Systems Incorporated 5 21 2014 155MB 1 m IPCWebComponents 3 0 0 2 6 10 2014 367 MB 3 Tencent RTX Client em 5 21 2014 Ha WPS Office 9 1 0 4632 Kingsoft Corp 5 21 2014 9 Figure 5 9 5 1 4 I have forgotten the administrator password To reset the administrator username and password press and hold down the RESET BUTTON for 5 seconds Upon releasing the reset button wait for 20 seconds the camera will reboot and the username and password will return to the factory default administrator username and password Please power on the camera before reset Default administrator username admin Default administrator password No password 5 1 5 Camera can not record Camera can not record when click Record button or can t change the manually record path When you use Windows or Vista you may be not able to do manually record or change the record path because of the security settings of computer Shenzhen Foscam Intelligent Technology Co Limited 69 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com There are two ways to resolve this problem 1 Please add the camera as a trusted site to resolve this issue The steps are IE browser gt Tool Internet Properties gt Securi
59. mers shall be responsible for all shipping amp handling charges incurred for getting the units back to customers If returned products are found defective we will replace the product and assume the shipping cost for sending back the replacement unit to customers If for any reason we are unable to provide a replacement of the original returned item s You will have a choice for a Substitute item at the same equal value We do not provide exchange and replacement due to normal hardware upgrade according the market after 14 days after the product is delivered Our technicians will test the product before send out the replacement any other demand for more than two times replacement for the same product during replacement limit will be rejected Replaced products are warranted from the balance of the former warranty period Warranty Forfeiture Warranty is void if purchase from unauthorized distributor or reseller Warranty is void if trade mark serial tags product stickers have been removed altered or tampered with Warranty is void for mishandling improper use or defacing the product Abuse firmware upgrade without the authorized technician s guidance Warranty is void for physical damage altered either internally or externally improper or inadequate packaging when returned for RMA purposes Warranty is void if damage has resulted from accident dismantle abuse or service or modification by someone other than the appointed vend
60. n Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 53 www foscam com IR LED Schedule IR LED Schedule Infrared light off period xs Click Add to add more periods Figure 4 52 4 4 6 Lens Distortion Correction Lens Distortion Correction Select The Distortion Correction Parameter VEU Ea ad LS Pra ie VEN e We RAN AR INDIES mu AR RW SU YD a Aug gr y Macao bE A a eee ATL u Medium Recommend low option of the lens is less than or equal to 4mr High o _ Lens Distortion Correction Figure 4 53 4 5 Alarm Motion Detection IP Camera supports Motion Detection Alarm when the motion has been detected it will send emails or upload images to FTP Shenzhen Foscam Intelligent Technology Co Limited 54 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com ses Ring UJ Action Send E mail ll Take Snapshot Time Interval 2s S 5 Schedule 6 00 01 027 03 104105 06 O7 08 09 10 11 12 13 14 15 18 17 18 19 20 21 122123 MON TUE WED THU A FRI aaa SAT t e y e SUN Raa po 2 _ gt _ _ 4 o ee ee ee I e ee e III ee II ee ecce oec eco eco Az A 9 4 M M op v j fh s M 4 4 The schedule recording will stop while alarm recordin
61. n to hard reset the camera to its default factory settings Figure 4 71 4 8 5 Reboot Click Reboot to reboot the camera This is similar to unplugging the power to the camera Click this button to reboot your camera Figure 4 72 Shenzhen Foscam Intelligent Technology Co Limited 63 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 9 Appendix 5 1 Frequently Asked Questions NOTE Any questions you would meet please check Network connections firstly Check the working status revealed by the indicators on the network server hub exchange and network card If abnormal check the network connections 5 1 1 Install the add on of Firefox browser Google Chrome and IE Chrome While files from the Internet can be useful BREDE eo perher ede your computer Only install software from publishers you trust Whats the risk Figure 5 1 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 64 www foscam com Welcome to the IPCWebComponents Setup Wizard This will install IPCWebComponents 3 0 0 2 on your computer It is recommended that you close all other applications before continuing Click Next to continue or Cancel to exit Setup vex Figure 5 2 Select Destination Location Where should IPCWebComponents be installed k Setup will install IPCWebComponents into the following folder To continue click Next If you would like to select a diff
62. ntation readme txt file in the upgrade package before you upgrade 3 Upon downloading the firmware check the sizes of the bin files They must match the size in the readme txt file If not please download the firmware again until the sizes are the same Your camera will not function correctly if a corrupt bin file is used Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 62 www foscam com 4 Normally only Device WEB UI need to be upgrade please do not try to upgrade the Device Firmware 5 Never shut down the power of the camera during upgrade until the IP camera restart and get connected 6 After upgrade successfully please clear the cache of browser uninstall the old plugin and re install it then reset the camera to the default factory settings before using the camera 4 8 3 Patch Installation Click Browse to select the correct patch file and then click Install Patch to install the patch Do not turn off the power during it installing After installing is complete you will receive a system prompt Td B Setup Wizard Patch Installation Status Browse Install Patch Basic Settings Network Video Result Your camera will reboot when you mstall uninstall patch Alarm y E Record Firewall T Figure 4 70 4 8 4 Factory Reset Click Factory Reset button and all parameters will return to factory settings if selected Factory Reset Click this butto
63. nzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com C What Is My P Address Shows Your IP Address Windows Internet Explorer he Ww VAGINA com NE OX fe Hr Recent Pages P s th Y mares Toos Help E fk Favortes GC S Fre Hotnal Y B 2 W What Is My Address Shows Your IP Address aa E me gt Paqes Safety Toos E orent com mm Ug What Is My IP Address WhatIs MyIP com A Te Search Your IP Address s mM 1 83 3 7 2 8 2 54 Mi prob em is mv Connection goes s z ae up and Gown les extremely fast for Whats My IP do sheqer ende 7 sume Y DET CODE 13 IY SE Address f f UNBEATABLE ES Dur visitors need to know T as stupid as this soun their IP address for mam DEDICATED zi friends in another co 2 tech support remote aghe inta Ai Ao desktop connection prox mM detechon anonvimity oc DELL R200 Inte 5 l see 1f chez Core2Duo E2220 2 4Ghz T fairly complex but 3 won pana 1GB DOR RAM f it s possible I was deci i 3 sorne WE u can ha 160GB SATA HDD Figure 2 3 Access your IP Camera from the Internet You can access the IP Camera from the Internet remote access Enter the WAN IP address and port number in your standard browser For example you would enter http 183 37 28 254 85 NOTE Make sure port forwarding is successful You can do port forwarding two ways 1 Login to your router to enable the UPNP function You can
64. or souse fission or the spare part has been over the period of warranty Warranty is void if product is damaged due to improper working environment or operation For example Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 155 2674 5168 TI www foscam com improper temperature humidity unusual physical or electrical stress or interference failure or fluctuation of electrical power static electricity using wrong power adapter etc e Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM 6 Damage caused by improper installation of third party products e Warranty is void if damaged for irresistible cause such as earthquake fire lightning flood etc Product beyond limited warranty Shipping Fee 6 f products are defective or damaged under normal use or operation in the replacement limit distributors or resellers are responsible for the shipping cost the product back to customers customers should assume the shipping cost send the product to the point of purchase e During replacement limit if customers ask for replacement due to the product does not fit for customer s personal expectation customers should responsible for both shipping fee 6 Customers shall be responsible for both shipping fee if their product beyond the replacement limit but still in warranty limit Repair Service Out Of Warranty 6 FOSCAM provide extra repair service for product that
65. or replacement of defective parts If FOSCAM lists a product on its website specification in error or that is no longer available for any reason FOSCAM reserves the right to explain it without incurring any liability All rights reserved FOSCAM and the FOSCAM logo are trademarks of ShenZhen FOSCAM Intelligent Technology Limited registered in the U S and other countries Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 78 www foscam com 6 Obtaining Technical Support While we hope your experience with the IPCAM network camera is enjoyable and easy to use you may experience some issues or have questions that this User s Guide has not answered If you have problem with FOSCAM IP camera please first contact FOSCAM reseller for solving the problems If our reseller cannot provide service please contact our service department tech foscam com Cere ac Shenzhen Foscam Intelligent Technology Co Limited 19 Tel 86 755 2674 5668 Fax 86 755 2674 5168
66. ort By default the ONVIF port is set to 888 Also they can be assigned with another port number between 1 and 65535 except 0 and 65534 But make sure they can not be conflict with other existing ports RTSP function RTSP URL rtsp user name password IP HTTP port number videosream The part in the square brackets may be omitted user name amp password The user name and password to access the camera This part can be omitted IP WAN or LAN IP address Videostream Here support three mode videoMain videoSub and audio When the network speed is bad Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 43 www foscam com here you had better select videoSub If you select audio you can only hear the sound but cannot see the video For example IP 192 168 1 11 HTTP Port number 88 User name admin Password 123 Here can enter one of the following URLs in the VLC 1 rtsp admin 123 192 168 1 11 88 videoMain 2 rtsp 192 168 1 11 88 videoMain S 4 rtsp admin 192 168 1 11 88 videoMain rtsp 123 192 168 1 11 88 videoMain Open the VLC and go to Media Open Network Stream option then enter the URL into VLC VLC media player Playback Audio Video gt Open File gt Advanced Open File 2 Open Folder Open Disc Open Network Stream Open Location from clipboard Recent Media Save Playlist to Eile Convert
67. out of warranty it is chargeable The total fee contains device cost and service fee Device cost including accessories is the standard uniform price provide by FOSCAM e Different region may have different service fee please contact the point of purchase to confirm that before you ask for this service Our technicians will quote the total price after detect the product If customers refused to repair after the quotation customers need pay for the test fee 3 5 hour If agree with the quotation test will be free 6 Repaired product out of warranty will obtains 3 month warranty from the date of the product back to customers Limitation of Liability e FOSCAM is not responsible for other extra warranty or commitment promised by resellers if your reseller promised some extra commitment or warranty please ask for written documents to protect your rights and interests 6 FOSCAM does not offer refunds under any circumstances Please contact the point of purchase and follow their refund return policy 6 FOSCAM shall not be liable under any circumstances for any consequential incidental special or exemplary damages arising out of or in any connection with this agreement or the products including but not limited to lost profits or any claim based on indemnity or contribution or the failure of any limited or exclusive remedy to achieve its essential purpose or otherwise Purchaser s exclusive remedy as against FOSCAM shall be the repair
68. r 192 168 11 241 The Ath TU anonymous 192 168 11 203 The 5th Camera None The Bth Camera None The 7th Camera None The 8th Camera None The 9th Camera None es If you want to access your camera remotely make sure you are able to access it seperately through a browser Figure 4 18 Return to video window You will see all of the cameras accessible through the internet When you are away from home you can use the first camera s DDNS domain name and port to view all the cameras via internet LiveVideo Indoor IP Camera IR LED Lights Color Adjustment adi Fi id Se um Ji i MON Figure 4 19 4 3 Network This section will allow you to configure your camera s IP PPOE DDNS UPnP Port Mail Settings and FTP Settings Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 32 4 3 1 IP Configuration WWW foscam com If you want to set a static IP for the camera please go to IP Configuration page Keep the camera in the same subnet of your router or computer Obtain IP From DHCP 7 IP Address subnet Mask Gateway Primary DNS Server secondary ONS Server 192 166 0 109 255 255 255 0 192 168 0 1 192 168 0 1 202 96 134 133 Note Once you save your settings the camera will restart Figure 4 20 Changing settings here is the same as using the IP Camera Tool It is recommended
69. rd Firstly select the account which you want to change the password then old password and the new password lastly click modify to take effect User Accounts select Change password enter the Refresh NO Username Privilege Username admin 2 New password 99988 3 Privilege 4 Change username B Change password i 7 The maximum length ofthe user name is 20 support 8 numbers letters and symbols The maximum password length is 12 does not support the character amp Figure 4 8 How to add account Select one blank column then enter the new user name password and privilege last click Add to take effect You can see the new added account on the Account list Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 26 www foscam com User Accounts Refresh NO Username Privilege Username operator 1 admin Administrator Password s Change username 3 4 Change password 5 Add 6 The maximum length of the user name is 20 support 7 numbers letters and symbols _ 8 The maximum password length is 12 does not support the character amp Figure 4 9 User Accounts Refresh i NO Username Privilege Username operator 1 admin Administrator Privilege E O Change password 4 5 The maximum length ofthe user name is 20 support b numbers letters and symbols _ 7 The maximum password length i
70. s 12 does not support 8 the character amp Figure 4 10 Delete Select the account which you want to delete then click Delete button to take effect NOTE The default administrator account cannot be deleted but you can add other administrator users How to change the username Firstly select the account which you want to change the username then select Change username enter the new password lastly click modify to take effect Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 2 www foscam com User Accounts c Refresh i NO Username Privilege Username operator 1 admin Administrator Newusemame opi Privilege 3 Change username 4 Change password 2 The maximum length ofthe username is 20 support 7 numbers letters and symbols _ D The maximum password length is 12 does not support the character amp Figure 4 11 4 2 4 Multi Camera If you want to view multi surveillance screens on one window you need to login one camera and set it as the main device and do Multi Device Settings add other cameras to the first one camera Before you do multi cams settings you need to assign different port such as 81 82 83 84 85 86 87 88 to the cameras if there is 8 cams installed The firmware within the camera can support a maximum of 9 devices monitoring all at the same time This page you can both add FOSCAM MJPEG and H 264 series cam
71. sh Allow Privacy Zone Yes v set Privacy Zone Figure 4 49 Shenzhen Foscam Intelligent Technology Co Limited 51 Tel 86 755 2674 5668 Fax 86 155 2674 5168 www foscam com There are two options Yes or NO Select Yes then click Set Privacy Zone and draw a privacy area on the video the privacy area will be black on the video ok Privacv Zone 2013 10 22 10 23 38 NN sE anonymous E t The privacy zone E pi Nj A 1 Figure 4 50 Click OK button and return to the Privacy Zone page click Save to take effect Back to the surveillance window you can see the privacy area as the following picture E OSCAM 9 Live Video oe Settings E 0123 11 05 14 02 238 mr Y Y o EH o HA anonymous si o WU Outdoor Mode v A T N 04 720P 30fps 2M d Flip Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 92 www foscam com 4 4 4 Snapshot Settings On this page you can set the snapshot pictures image quality and the storage path Snapshot Settings 0 Save J Refresh Image Quality Medium N Alarm Pictures save To FTP v Enable timing to capture Capture interval 2 0 55535s Schedule 00701 02 03 04 Os e oz 08109 40111 112113 14115 e t 18 19 20 21 22123 MON TUE WED THU TT T ia T T T i T i XE T T FRI i 4 2 4
72. te access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address Make sure you set a static LAN IP address Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 42 www foscam com ES IP Camera Tool Camera name IP Address Device ID Device type 192 168 1 110 88 00841F19804F H Figure 4 36 NOTE If the camera cannot be accessed please make sure the port forwarding is succeed HTTPS port The default port is 443 You can use the url to access the camera https IP HTTPS port Sometimes you need to add the url to the Trusted Sites Open Internet Explorer if it is not already opened Click on Tools then click Internet Options Next click the Security tab then click the Trusted sites button Internet Options Connections Programs Advanced o M i General Security Privacy Content Select a zone to view or change security settings o Y y Internet Local intranet Restricted sites i Trusted sites i Ki NE This zone contains websites that you trust not to damage your computer or vour files You have websites in this zone Security level for this zone Custom Custom settings To change the settings click Custom level To use the recommended settings click Default level Custom level Default level Reset all zones to default level Figure 4 37 ONVIF p
73. that you use the subnet mask gateway and DNS server from your locally attached PC If you don t know the subnet mask gateway and DNS server you can check your computer s local area connection as follows Control Panel Network Connections Local Area Connections Choose Support Details Network Connections Q sse X e d P Sea rch lg Folders gt Network Tasks s Create a new connection office network Change Windows Firewall settings device Address e Network Connections Set up a home or small Disable this network amp Repair this connection i gt LAN or High Speed Internet DT Sor Jil Local Area Connection Status Local Area Connection Connected Firewalled Ca Realtek RTL8139 810x Fa Connection status a Address Type IP Address Subnet Mask Default Gateway lll Assigned by DHCP 132 168 0 50 255 255 255 0 132 168 0 1 ci Rename this connection View status of this connection Change settings of this connection Other Places Control Panel My Network Places E My Documents sj My Computer Details Local Area Connection Click here Windows did not detect problems with this connection If you cannot connect click Repair Figure 4 21 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 33 WWW foscam com Network Connections File Edi Tool
74. then login to the camera as administrator choose Network and then choose UPnP to enable UPnP Make sure that the status of UPnP reads UPnP Successful on the Device Status page 2 Do port HTTP port forwarding manually See Figure 2 11 for further details If your router has a Virtual Server it can do port forwarding Add the camera s LAN IP and port which you had set earlier to your router s port forwarding settings NOTE If you plug the camera into a router it will have a dynamic IP address and you need to set DDNS service settings to view it remotely Step 1 Enter the username and password of the Administrator default username is admin with a blank password and click OK to apply changes Step 2 Wait around 10 seconds you ll see that the camera s LAN IP address has changed In our example it was changed to 2000 so we see http 192 168 8 102 2000 in IP Camera Tool Also the LAN IP address is now fixed at a static IP address of http 192 168 8 102 2000 This IP address will not change even if the camera is powered off and back on the camera will remain on this LAN IP address This is very important that a static LAN IP address is set or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address Make sure you set a static LAN IP address Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168
75. ty gt Trusted sites gt Sites Add 2 Open IE browser then right click select Run as administrator 5 1 6 Subnet doesn t match Check whether your ipcamera in the same subnet of your computer The step is Control Panel Network Connections Dbclick Local Area Connections Choose General Properties Check subnet mask IP address and gateways When you set IP address please make sure they are in the same subnet Otherwise you can t access camera 5 1 No Pictures Problems The video streaming is transmitted by the ActiveX controller If ActiveX controller isn t installed correctly you will see no video image You can resolve this problem by this way Download ActiveX controller and set the safety property of IE in the PC when you view it first time IE browser gt Tool gt Internet Proper gt Security gt Custom Level ActiveX control and Plug ins Three options of front should be set to be Enable The ActiveX programs read by the computer will be stored As follows Enable Download unsigned ActiveX controls Enable Initialize and script ActiveX controls not marked as safe Enable Run ActiveX controls and plug ins Internet Options Genera Security Privacy Content Connections Programs Advanced Select pone to Mew q change security settings a J J Security Settings Internet Zone y Internet Local intranet Trusted dtes Res Settings e
76. video Figure 3 12 please select Keep ration to get a better visual quality Figure3 3 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 20 www foscam com ndoor IP Camera Color Adjustment Figure 3 11 Full Screen Select it and Click it to make full screen press ESC and exit full screen Zoom up down Click it and the live view will be digital zoomed up then click Zoom Down and the live view back to original size 17 2012 12 39 43 anonymous Y v Keep ration Full Screen Zoom up Zoom down v AA HO O Figure 3 12 NOTE For Mac OS the plugin cannot support Onscreen Mouse function so you cannot allow to use it Shenzhen Foscam Intelligent Technology Co Limited 21 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 4 Advanced Camera Settings Click the button Settings goes to Administrator Control Panel to make advanced camera settings 4 1 Device Status Device Status contains four columns Device Information Device Status Session Status and Log it will show you various information about your camera 4 1 1 Device Information Devee Into 1 Device Information ha D h Device Status Refresh gt Session Status Camera Model FI9851W Log Camera Name FI9851W Basic Settings Camera ID 000000000001 Network Video Alarm System F
77. w as a still picture and load it to the FTP If you select Send Email at the same time the picture will be send to you as an attachment Make sure you have set FTP and set FTP as the storage path in Video gt Snapshot Settings panel Time interval The interval time between two pictures 5 Set Detection Area Click set Detection Area and it pop up a window then you can draw the detection area Click OK button after settings When something moving in the detection area the camera will alarm STK tn muUo M99 999999 MAP Lt a4 ep bd PN vese e Y RON YC DA aem vete OOS etus are S e Moo Eoo X i u 3800 QE ema OT Sa Tam 4 aae ere n T orat a es MP KORS KO v r vx KK os Ve aa tav aede ee XX T 00009 ets S PESA APP Sons KO CINCO DOO ITI m i 2X OX OX 0 OX OX OX OX OX PS SS E LL REC OR RU RS v vut naaa DDD sATA VIII FETA VATA TAVA Ara LETS RA PS KS ee SS SX LX OX OC OX OOOO 4 OX XC XC OX OX tete 9 C XC OXC OX OX 696260422 64962464 66 9 4 RRA MOX OX X X OK se X 0 ete na Sto Q 4 qp Ox OX OX OX OX A AOS SS e gt PA e to se e e gt o ES i b e A eee AA X LR ALEKS e SSS ete E ARA gt te DO b RASHK 2 4 7 SN Tte MAY E a d S gt X X S S X E 2 9 9 A e A e e pe ES o uu ve gt k S NS E

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