XProtect® Perimeter Module for Southwest Microwave Intrepid
Contents
1. LoadConfiguration Info The configuration for the specified system has been loaded Error Corrupted configuration elements contain illegal data or the number of elements exceeds what is supported by the system Connect Info Connection established to the specified system Error Connection attempt failed Possible causes Too many ports being used problem with the specified map file port already in use or not available general system error Disconnect Info Disconnected from the specified system Error Failed while disconnecting Access Secure Info Control command sent to the specified system Error Failed while executing the specified control command SMIntrepidSystemManager message entries Function Situation Run Info The updating process that generates alarms and status updates has either started or stopped SMIntrepidUnitltemStatus message entries Function Situation SendAlarmEvent Info Alarm detected for an element An internal event message is generated UpdateOperationalState Info Status detected for an element Updating status for the element Error Failed while updating Map configuration is not synchronized SMIntrepidLicenseCheck message entries Function Situation CheckLicense Info The license was successfully validated The message includes information about the license status Error The license check failed The message incl2. Type filter Display Segment Groups Servers Selected All Display Segments DS1 D All SMintrepid J localhost 3 1 SMintrepid 3 1 Milestone Fence H 8 DS1 1 38 DS2 Note If elements of the plug in just have been created they might not appear in the Alarm Definition source section Refresh the configuration of the XProtect Management Client Application in order to reload the sources When configuring the Source of an Alarm Definition ensure that the relation between Sources and Event message are in line with the relation listed in Table 1 This table lists the relation between Source and Event message for the SMIntrepid plug in Source Event message Processor Module PM SMIntrepid Processor Module Tamper SMIntrepid Processor Module Com Fail SMIntrepid Processor Module Cable A Fault SMIntrepid Processor Module Cable B Fault Link Unit LU SMIntrepid Link Unit Tamper Display Segment DS SMIntrepid Display Segment Relay Module RM SMIntrepid Relay Module Tamper SMintrepid Relay Module Com Fail Auxiliary Sensor AUX SMIntrepid Auxiliary Sensor Auxiliary TP1 AUXTP1 SMIntrepid Auxiliary Tamper 1 Auxiliary TP2 AUXTP2 SMIntrepid Auxiliary Tamper 2 Table 1 SMIntrepid plug in Event messages www milestonesys com Page 13 Setup Map elements The elements of the plug in integrate with the Map feature of the XProtect Smart Client A visual representation o
3. element a temporary name is auto generated Enter a unique name for the element e Number is the ID number of the element the number is temporary auto selected Change the Number as needed in order to match the layout of the SMIntrepid system The Number must be unique within each system Note When navigating to another item in the Site Navigation panel the client will prompt for approval of the changes that has been made to the element Select yes to save the changes www milestonesys com Page 11 Setup XProtect Perimeter Module for Southwest Microwave Intrepid Alarm indication The plug in generates events when an error is detected The surveillance system is able to respond to these events An event is related to an element of the SMIntrepid system The element must be added in order to use it as an event source In order to make the surveillance system respond to an event it must be used as a Source in the Alarm Definitions To use an element as an alarm source do the following 1 From the Site Navigation panel locate the node called Alarms and expand it Select the sub node called Alarm Definitions In the Alarm Definitions panel either select an existing node or right click the Alarm Definitions node and select Add New Note For detailed description on how to configure Alarm Definitions do consult the Administrator s manual for the surveillance system being used On the Alarm Definitions Information page
4. A 14 AUS A edd cee eaS 14 Status DetallS ios ido is Atti ies 14 Site COMO it aa rita aio eats 15 TROUBLESHOOTING ee 16 Event OVA a a eee se aa aat 17 www milestonesys com Page 3 Contents Copyright Trademarks 8 Disclaimers Copyright O 2011 Milestone Systems A S Trademarks XProtect is a registered trademark of Milestone Systems A S Microsoft and Windows are registered trademarks of Microsoft Corporation All other trademarks mentioned in this document are trademarks of their respective owners Disclaimer This document is intended for general information purposes only and due care has been taken in its preparation Any risk arising from the use of this information rests with the recipient and nothing herein should be construed as constituting any kind of warranty Milestone Systems A S reserve the right to make adjustments without prior notification All names of people and organizations used in this document s examples are fictitious Any resemblance to any actual organization or person living or dead is purely coincidental and unintended This product may make use of third party software for which specific terms and conditions may apply When that is the case you can find more information in the file 3rd_party_software_terms_and_conditions txt located in your Milestone surveillance system installation folder www milestonesys com Page 4 Copyright Trademarks amp Disclaimers General Description T
5. DS e Relay Module RM e Auxiliary Sensor AUX e Auxiliary TP1 AUXTP1 e Auxiliary TP2 AUXTP2 To add an element such as the Display Segment DS do the following 1 Open the Milestone XProtect Corporate Management Client 2 From the Site Navigation panel navigate to the sub node of the Perimeter Module for SMIntrepid plug in called Display Segment 3 Inthe Display Segment panel navigate to the SMIntrepid system for which to add a Display Segment Right click the SMIntrepid system and select Add New Site Navigation TE Display Segment ospaySeomentiniormation 2 DKWS BJ 02 Display Segment Basics y Fence system U Servers 3 DSI Collapse Seay IIA Y Client fA Rules and Alerts Delete DELETE A Security Rename F2 15 System Dashboard FP Server Logs 0 9 Alarms a de MIP Plug ins S Perimeter Module for SMintrepid B SMintrepid RE Processor Module t Link Unit Display Segment Figure 4 Adding Display Segment 4 Fill out the right hand side panel called Display Segment Information with required information Name and Number www milestonesys com Page 10 Setup XProtect Perimeter Module for Southwest Microwave Intrepid EN Display Segment EU Fence system SY DST EX de MIP Plug ins EU Perimeter Module for SMintrepid EU SMintrepid 11 Auxiliary Sensor Jy Auxiliary TP1 DI Auxiliary TP2 Figure 5 Display Segment e Name when adding an
6. P DKwS BJ 02 aU Basics UF U Servers Add New CTRL N B Devices Client Rules and Alerts Ge Security S System Dashboard B Server Logs 9 9 Alarms Eds MIP Plug ins i Perimeter Module for SMintrepid 3 U SMintrepid Collapse DELETE Figure 2 Adding SMIntrepid system 4 Fill out the right hand side panel called SMintrepid Information with information about the SMIntrepid system www milestonesys com Page 8 Setup XProtect Perimeter Module for Southwest Microwave Intrepid E DKws BJ 02 LJ Basics Servers H Devices gt Client fa Rules and Alerts 63 ell Security O System Dashboard FP Server Logs H O Alarms des MIP Plug ins EU Perimeter Module for SMintrepid o U SMintrepid aR Processor Module Ft Link Unit S Display Segment t Relay Module J Auxiliary Sensor J Auxiliary TP1 J Auxiliary TP2 EU SMintrepid U Map file Name 070704FV Milestone test smp COM Port number 4 PC Address M1 Figure 3 SMIntrepid Information e Name enter a unique name for the system e Map File Name enter the filename of the map file smp The two map files with file extensions smp and smi that describe the site map must be available on the machine running the Event Server The files must be located in the folder containing the Perimeter Module for SMIntrepid e g C Program Files x86 Mileston
7. XProtect Perimeter Module for Southwest Microwave Intrepid User s Manual Target Audience for this Document This document is aimed at system users and provides descriptions of how to install and maintain the XProtect Perimeter Module for Southwest Microwave Intrepid SMIntrepid plug in to get status and alarm indication from the SMIntrepid system into the Milestone surveillance system The document only covers the necessary configuration steps in the Milestone XProtect surveillance system software and not how to configure the SMIntrepid system itself In order to benefit from this document you should have basic knowledge of e Southwest Microwave Intrepid system e Milestone XProtect surveillance software o Milestone XProtect Corporate or o Milestone XProtect Enterprise Professional Please refer to the manuals for these products for further information about how to configure and use these products www milestonesys com Page 2 Target Audience for this Document Contents COPYRIGHT TRADEMARKS amp DISCLAIMERS 7 4 COP YN E E ti vedas ni aaa 4 Trademarks voca cian ata eco 4 A A 4 GENERAL DESCRIPTION ee 5 INSTALLATION ee 6 Ua 210 Cy 6 Installation Procedure ici ina 6 Licensing 7 SE TUP iea a a eaa EE Ea E a E a a 8 SMINtrepid SYSTEM mo cocicianioicnniacro nin rica li ni aii 8 SMintrepid Elements cion abia 10 Alarm indicalloh ass 12 Map elements iis sites Se sae eee anaiai EA
8. ains the plug in Inspect the installation folders and verify that the Milestone Surveillance Enterprise or Professional or XProtect Corporate Management Client and XProtect Event Server are side by side of the MIPPlugins Cases Status or alarms are not detected Control commands Access Secure have no effect on an element Cause Action Event Server is not running Open Windows Services window and check the status of Milestone XProtect Event Server if not running then try to start it If it fails to start then inspect the log file of the Event Server Plug in is not loaded by the Event Server Inspect the log file of the Event Server look for entries that contain this kind of information MIPPluginTrace Calling Init in Perimeter Module for SMIntrepid Note that this only occur while starting the Event Server If no log entries containing SMIntrepid are found then verify that the plug in has been installed correctly Connection error while connecting to a SMintrepid system Inspect the log file of the Event Server look for entries that contains the following SMIntrepidSystem Connect This line contains additional information of the connection error Check that the SMIntrepid System information is in line with the hardware in use Check the physical connection to the hardware Processor Module and that it is online Missing license file or license has expired Inspect the
9. ation section Define amp Enable Status Visualization describes this All of the elements support the states Enabled Disabled and Alarm The states Not operational and Attention needed are only supported by a few of the elements the following table lists these element types along with additional description of the cause of the state Element type States Description Processor Modules PM Not operational Communication with the processor module has failed Cable A or B connected to the module indicates failure Relay Module RM Not operational Communication with the relay module has failed Auxiliary elements Not operational Auxiliary Sensor TP1 or TP2 indicates failure Attention needed Auxiliary Sensor TP1 or TP2 indicates inactive state Table 3 Element states Status Details Detailed status information for each of the elements is available by right clicking an element icon and selecting Status Details this opens a window with state information www milestonesys com Page 14 Setup XProtect Perimeter Module for Southwest Microwave Intrepid Site Control When working with SMIntrepid map elements the elements provides the site control commands Secure and Access for enabling disabling status updates and alarm generation of an element These commands are available directly on the map by right clicking the required element e Secure enables an element e Access disables an element a gray circle surroun
10. been installed Collect the MAC addresses and send these to the distributor preferably via email Status of the license is available from the Perimeter Module for SMIntrepid page Information such as validation error invalid license or expiry date is displayed Also the MAC address es of the machine is shown on this page EP DKwS BJ 02 EL Basics U Servers 2 The Open Platform Company we Devices BD Client U Perimeter Module for SMIntrepid EEA Rules and Alerts Ba Security H Q System Dashboard E Server Logs Milestone XProtect Perimeter Module for Southwest Microwave Intrepid SMintrepid 09 Alarms i Version 1 0 0 Ex des MIP Plug ins eu This plug in makes it possible to get status and alarm indication form a SMintrepid system In order to B U SMintrepid get this kind of information a SMintrepid element with information about the system must be added uk Processor Module Elements of the system must be added to identify logical or hardware units A Link Unit License Display Segment Total number of licenses 40 used 2 The license expires 01 10 2011 mR Relay Module DI Auxiliary Sensor Physical address es of this machine Ji Auxiliary TP1 00 1F C6 D9 55 28 Auxiliary TP2 00 50 56 C0 00 01 dd 00 50 56 C0 00 08 Figure 1 Perimeter Module for SMIntrepid page In the case where the Milestone XProtect Event server is running on another machine the physi
11. cal MAC address can be retrieved by running ipconfig all from a command prompt Locate the Ethernet adapter Local Area Connection section and find the Physical Address information e g OO OC 29 A4 DD A1 www milestonesys com Page 7 Installation Setup Depending on the version of the surveillance system the configuration is done using via either of the management applications e Milestone XProtect Corporate Management Client e Milestone XProtect Enterprise Professional Management Application In the following sections the Milestone XProtect Corporate Management Client is used Using the Management Application that comes with other versions of the surveillance system for configuring the plug in is very similar The main difference is that the panel in the middle showing the created elements is not available instead they are listed in the Navigation pane SMIntrepid system In order to establish a connection to the perimeter system a SMIntrepid system must be added To add a connection to a SMIntrepid system do the following 1 Open the Milestone XProtect Corporate Management Client 2 From the Site Navigation panel locate the node called MIP Plug ins and expand it Navigate to the node called Perimeter Module for SMintrepid and select it s sub node called SMintrepid 3 Inthe SMIntrepid panel right click the SMIntrepid node and select Add New Site Navigation E3 SMintrepid A SMintrepid Information EM
12. ding the element is shown Access Secure EF Center Map Here Aa Zoom In Zoom Out amp Zoom to Standard Size Home i Back Forward sf Status Details Figure 6 Control commands The SMIntrepid element can be used to control all the elements of a system This element provides the commands Secure Site and Access Site e Secure Site enables all elements of the system e Access Site disables all elements of the system gray circles surrounding the elements is shown Access Site Secure Site Center Map Here P Pe Zoom to Standard Size Home Back Forward Status Details www milestonesys com Page 15 Setup Troubleshooting This section provides information which helps the administrator solving cases where the plug in fails to work For detailed troubleshooting the XProtect Event Server log should be inspected see section Event Server log Case Plug in is not showed in the XProtect Management Client Application Cause Action The version of the Milestone surveillance system does not support MIP SDK based plug ins Upgrade the Milestone surveillance system is required see General Description section for details about supported versions The Client Application has not been restarted after installation of the plug in Restart the Client Application The location of Milestone surveillance components are not side by side of the MIPPlugins folder that cont
13. e MIPPlugins PerimeterModuleForSMIntrepid Note The two map files are made using SMI Intrepid software applications INTREPID DrawTool exe and INTREPID Installation Service Tool exe e COM Port number select the communication port that is used for connecting to the Intrepid system Important this is the port number on the machine running the Event Server e PC Address ordinal PC address starting with 1 second PC connected to a different Processor Module PM within the same MicroPoint system will have PC address 2 Note When navigating to another item in the Site Navigation panel the client will prompt for approval of the changes that has been made to the system Select yes to save the changes Removing the SMIntrepid system is done by right clicking the system and selecting Delete This will remove all configurations that have been made for this system www milestonesys com Page 9 Setup XProtect Perimeter Module for Southwest Microwave Intrepid SMIntrepid Elements The plug in provides the possibility of getting alarms and status indication from a number of elements of the SMIntrepid system In order to get alarms and or status the element that represents the hardware or logical unit of the SMIntrepid system must be added to the configuration The elements are grouped in accordance to its type and the system that it represents The following elements can be added e Processor Modules PM e Link Unit LU e Display Segment
14. f a SMIntrepid system can be made using this feature Elements are simply dragged onto the map Placing an element such as a Display Segment could represent a part of a fence section on the map Consult the user s manual for the XProtect Smart Client for guidance on how to add elements to maps section Add Elements to Maps describes this The elements of the plug in are available from the Element Selector window Status When an element icon has been placed on the map and the XProtect Smart Client is running in live mode status of the element will be provided Non normal condition of the element is visualized by a circle surrounding the element The following table lists the possible states that can occur State Indication Description Enabled Active No indication The element is enabled Site status is Secure mode Disabled unknown Gray circle The element is disabled or the status is unknown Site status is Access mode Not operational Customizable The element is indicating failure could be failing Default Red circle communication or a faulty cable Alarm Customizable An alarm involving the element has been generated and Default White circle listed in the Alarm List of the XProtect Smart Client Attention needed Customizable The element is indicating inactive mode Default Orange circle Table 2 Status indication Consult the user s manual for the XProtect Smart Client for guidance on how to customize the status visualiz
15. he XProtect Perimeter Module for SMIntrepid plug in makes it possible to get status and alarm indication from the SMIntrepid system The plug in is installed on the machine running the Milestone surveillance system The plug in is compatible with the following e Milestone XProtect Corporate 4 1 or newer e Milestone XProtect Enterprise 8 0c or newer e Milestone XProtect Professional 8 0c or newer The Event Server of the surveillance system uses the plug in and handles the communication with the SMIntrepid system hereby detecting alarms and controlling the site The machine running the Event Server must have a serial communication port in order to communicate with a SMIntrepid system The plug in can handle multiple number of SMIntrepid systems this depends on the number of available serial communication ports The configuration of the plug in is controlled from the Management Client Application of the surveillance system Defining which elements of the SMIntrepid system to control and get status from is handled from these applications Multiple sites can be supported when utilizing the Milestone Federated Architecture that comes with Milestone XProtect Corporate This allows multiple individual XProtect Corporate systems to be interconnected into a parent child hierarchy This also provides the possibility of controlling SMIntrepid systems in different locations to be centrally managed The Map feature of the XProtect Smart Client can be used fo
16. locate the group of settings called Trigger From the Triggering event dropdown menu select the appropriate event See Table 1 for plug in related events Site Navigation a Eg fAlam Definition E wIN FPYIIA6N61 EXE Alarm Definition Alarm definition LA Basics amp Alarm Definition Enable Y S Servers Devices Name Alarm Definition BQ Client be Rules and Events Description A Gel Security 5 System Dashboard E Server Logs 0 Alams amp Alarm Definitions Time Profiles 8 General Settings Analytics Events Analytics Events Settings S MIP Plugins B g Perimeter Module for SMIntrepid EU SMintepid E Processor Modules A Link Units 38 Display Segments Relay Modules DI Auxiliary Sensors DI Auxiliary TP1S 1 Auxiliary TP2s Trigger Triggering event SMintrepid Display Segment y Activation period 9 Time profile Always X Event based Start Other Related cameras Initial alarm owner l Z Initial alarm priority High y Events triggered by alarm Site Navigation Federated Site Hierarchy www milestonesys com Page 12 Setup E 5 From the Trigger group open the Sources by selecting Select this opens the Select Sources dialog Navigate to the SMIntrepid system and select the element s that should be used as trigger source for the event Select Sources
17. log file of the Event Server look for entries that contains the following SMIntrepidLicenseCheck CheckLicense This line contains additional information of the license status The element is not part of the defined system described by the SMI Intrepid map files Using SMI Intrepid software INTREPID DrawTool exe and INTREPID Installation Service Tool exe check the configuration used when generating the map files for the system Verify that the ID s element numbers of the SMI Intrepid system matches the numbers used when configuring the plug in www milestonesys com Page 16 Troubleshooting Event Server log The plug in is driven by the XProtect Event Server and initializes whenever the server is restarted This server produces logging information which also includes status and error messages from the plug in The log file is typically located in the following folder C ProgramData Milestone XProtect Event Server logs MIPLogs A new log file is created on a daily basis and named following this format MIP lt date gt log The content of the file can be viewed using a simple file viewer such as Microsoft Notepad Status error messages for this plug in are identified by SMIntrepid which is followed by an indication of which function that has been executed The following message describes shortly what caused the status error update SMIntrepidSystem message entries Function Situation
18. n Depending on your security settings you may receive one or more security warnings When this is the case click the Run button When the installation wizard starts click Next to continue Click Next to confirm the installation When the installation has completed click Close Restart the machine or restart the Milestone XProtect Event Server service and the Management application The plug in is installed in the common plug in folder called MIPPlugins C Program Files x86 Milestone MIPPlugins PerimeterModuleForSMIntrepid Before doing any configuration of the plug in do read the Licensing section of this document www milestonesys com Page 6 Installation XProtect Perimeter Module for Southwest Microwave Intrepid Licensing The plug in has a build in license check that is locked to the physical MAC addresses of the machines where it s installed The license includes a number of licenses which controls the number of SMIntrepid that can be used in a setup One connection to a SMIntrepid system count as one license The license file called PerimeterModuleForSMintrepid lic must be located in the installation folder of the plug in This file is not included in the installation and must be copied manually and must be available on every plug in installation The license file is provided by the distributor In order to generate the file the distributor must know about all the MAC addresses of the machines where the plug in has
19. r controlling and visualizing status of the SMIntrepid system elements Also generated alarms are listed and visualized j Map feature of the XProtect Smart Client is not supported Plug in elements cannot be showed on a map www milestonesys com Page 5 General Description Installation Prerequisites Before you start make sure that the following are available Milestone XProtect surveillance software such as Milestone XProtect Corporate A machine with one or more serial communication ports The Event Server of the surveillance software must be running on the machine that has the communication port used for connecting to the SMIntrepid system Installation Procedure The Plug in must be installed on the machine running the Milestone surveillance system On a system with multiple machines the plug in only has to be installed on the machines that are running the following applications Milestone XProtect Event Server Milestone XProtect Corporate Management Client or Milestone XProtect Enterprise Management Application The following describes how to install the plug in 1 Install the Milestone Perimeter Module for SMIntrepid plugin by running the following installer application PerimeterModuleForSMintrepidinstaller_x86_en US msi Note If Windows does not identify msi files as application installers run the included setup exe application before trying to install the Milestone Perimeter Module for SMlintrepid plugi
20. udes a description of the problem www milestonesys com Page 17 Troubleshooting Milestone Systems offices are located across the world For details about office addresses phone and fax numbers visit www milestonesys com m e The Open Platform Company
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