Jabra GO™ 6430
Contents
1. Jabra GO 6430 User Manual www jabra com WELCOME Congratulations on purchasing your new Jabra GO 6430 We are sure you will enjoy its wide range of features and find the headset comfortable to wear and easy to use The Jabra GO 6430 package also includes the Jabra LINK 350 USB Bluetooth Adapter and Jabra GO Travel Charger The Jabra LINK 350 USB Bluetooth Adapter plugs into to your computer and connects to your headset via Bluetooth enabling you to use your headset together with softphones on your PC The Travel Charger includes compartments for both the headset and Jabra LINK 350 USB Bluetooth Adapter for easy transportation Jabra GO 6430 Headset Features Dual Noise Blackout microphone Direct Bluetooth mobile phone connectivity Lightweight under 18g Fast recharge Touch panel volume and mute control Intuitive headset multi function button for easy call handling Earhook and headband wearing style neckband available Up to 100 meters range Jabra LINK 350 USB Bluetooth Adapter Features Enables headset connection to any PC using Bluetooth wireless technology Connects to PC via USB Softphone PC support and control Wideband audio LED indicators Up to 100 meters range Jabra GO Travel Charger Features Recharges headset from mains power socket or car cigarette lighter socket when used with car charger Stores the Jabra GO 6430 and the Jabra LINK 350 USB Bluetooth adapter for e2. Holds both Jabra GO headset and Jabra LINK 350 USB Bluetooth adapter Capacity 5V 500 mA Power and data port Mini USB Connectivity Mains power socket using supplied mains power adapter PC USB using supplied mini USB to USB cable Car cigarette lighter socket using car charge adapter optional accessory 22 95 MATERIALS AND ALLERGIES The headband attachment is made of stainless steel and does not have a nickel coated surface Nickel release from the headband is 0 02 ug cm2 week which is below the 0 50 ug cm2 week limit established by EU Directive 94 27 EF The stainless steel alloy was tested for nickel release in accordance with the European standard EN 1811 1998 Other wearing style attachments are made of plastic and contain no known allergens The leatherette ear cushions do not contain vinyl The products contain no nickel chrome or natural rubber that can come into contact with users skin 9 6 PRODUCT DISPOSAL Please dispose of the headset according to local regulations and recycle when possible Do not dispose as household waste Do not dispose of the headset in a fire as the battery may explode Batteries may also explode if damaged 9 7 CERTIFICATIONS AND SAFETY APPROVALS CE This product is CE marked according to the provisions of the R amp TTE Directive 99 5 EC Hereby GN declares that this product is in compliance with the essential requirements and other relevant provisions of Directive
3. Does Wi Fi interfere with Jabra GO 6430 No The Jabra GO 6430 uses adaptive frequency hopping avoiding channels that are blocked by Wi Fi Is it possible to listen in on calls with the Jabra GO 6430 The risk of unauthorized access to communication via a Bluetooth headset is very limited The Jabra GO 6430 uses 128 bit encryption What is the range on the Jabra GO 6430 The Jabra GO 6430 headset supports the following maximum ranges When connected to the Jabra LINK 350 the range is up to 100m When talking on most mobile phones the range is up to 25m What is the talk time for a Jabra GO headset Approximately 6 hours Talk time depends on the device the headset is connected to 20 9 TECHNICAL SPECIFICATIONS 91 JABRA GO 6430 HEADSET Wearing styles Ear hook headband neckband supplied or available as optional accessories Dimensions 18mm x 76mm x 22 5mm Weight 18g Talk time Up to 6 hours Standby time At minimum 100 hours Charge time Charging from mains power 096 8096 in 25 minutes Charging from car cigarette lighter socket 096 8096 in 25 minutes providing the charger has USB fast charge termination Charging from PC USB from 0 80 in 60 minutes Operating environment 10 C to 60 C when charging 0 C to 45 C Up to 9596 RH non condensing Call control Headset multi function button support for answer call end call voice activated dialing reject call redial
4. Update Jabra GO 6430 headset firmware 1 Insert the Jabra GO 6430 headset into the travel charger and ensure the travel charger is plugged into a USB port on the PC not in an external docking station or hub 2 Double tap the multi function button on the headset The headset LED will turn purple 3 Start the Jabra Firmware Updater by clicking on the Windows Start menu and selecting All Programs gt Jabra gt Jabra PC Suite Jabra Firmware Updater 4 Select the Jabra GO 6430 from the drop down list in the firmware updater wizard 5 Follow the step by step instructions to update your firmware When the firmware update is complete the headset will restart Update Jabra LINK 350 USB Bluetooth adapter firmware 1 Insert the Jabra LINK 350 USB Bluetooth adapter into a USB port on the PC not in an external docking station or hub 2 Start the Jabra Firmware Updater by clicking on the Windows Start menu and selecting All Programs gt Jabra gt Jabra PC Suite Jabra Firmware Updater 3 Select the Jabra LINK 350 USB Bluetooth adapter from the drop down list in the firmware updater wizard 4 Follow the step by step instructions to update your firmware When the firmware update is complete the adapter will restart 4 THE JABRA GO 6430 HEADSET FEATURES 4 1 HEADSET MULTI FUNCTION BUTTON The headset multi function button can answer calls end calls switch between held calls and more using a combination of taps double tap
5. redial compatibility Last number redial 1 If necessary press the headset multi function button to switch between the mobile phone or softphone PC and set the target phone 2 When not on a call double tap the headset multi function button to redial the last number called 7 ADVANCED JABRA GO 6430 FEATURES 71 SAFETONE HEARING PROTECTION SafeTone provides effective hearing protection against potential risks such as acoustic shock and noise exposure SafeTone consists of two components PeakStop and IntelliTone PeakStop acoustic shock protection PeakStop automatically suppresses sounds over 118dB A protecting hearing from acoustic shock PeakStop is only available from Jabra IntelliTone noise exposure protection IntelliTone offers four levels of protection against acoustic shock and noise exposure IntelliTone settings can be changed via the Jabra Control Center under the Audio tab IntelliTone is only available from Jabra Protection level Criteria Level 0 default Basic protection over 118dB A Level 1 Less than 4 hours on phone day Level 2 4 8 hours on phone day Level 3 More than 8 hours on phone day Level 4 TTA Recommended Australian protection level Telstra Compliant with Directive 2003 10 EC of the European Parliament and Council of 6 February 2003 7 2 WIRELESS RANGE The Jabra GO 6430 supports a maximum wireless range of up to 100 meter
6. 1999 5 EC For further information please consult http www jabra com Within the EU this device is intended for use in Austria Belgium Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Poland Portugal Slovakia Slovenia Spain Sweden The Netherlands United Kingdom and within EFTA in Iceland Norway and Switzerland FCC This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Users are not permitted to make changes or modify the device in any way Changes or modifications not expressly approved by Jabra will void the user s authority to operate the equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference t
7. 30 it is highly recommended to install Jabra PC Suite Jabra PC Suite consists of Jabra Control Center Settings management and monitoring of the Jabra GO 6430 Jabra Device Service Manages the interaction between the Jabra GO 6430 and Jabra Control Center and softphone drivers Jabra Firmware Updater Updates Jabra GO 6430 firmware and Jabra LINK 350 USB Bluetooth Adapter firmware Online Help Jabra PC Suite help section Jabra PC Suite additionally includes drivers for various softphones For a list of supported softphones visit www jabra com pcsuite 3 1 INSTALL JABRA PC SUITE To install Jabra PC Suite launch the Jabra PC Suite setup file on the installation CD or download the latest version from the Jabra website at www jabra com pcsuite 3 2 ENABLING ADD ON FEATURES Some advanced Jabra GO 6430 features are available by purchasing a license key To enable these features the license key must be entered using Jabra Control Center One or more license keys might have been supplied with the Jabra GO 6430 or purchased at any time later using the Jabra e commerce web site New add on features may also become available through future software or firmware updates Please see the Jabra PC Suite online help for complete details about how to purchase and enter new license keys 33 FIRMWARE UPDATES Firmware updates improve performance or add new functionality to your Jabra GO 6430 and the Jabra LINK 350 USB Bluetooth Adapter
8. JABRA GO 6430 FEATURES e 18 Safetone Hearing PIOEeGEIOPIs un tspestticttieseesti tte pestis Rope bati 18 Wile ESS S M o s eoe HE 18 Wideband Audio ttt ttti 8 VOICE 1 0 18 19 AUTOM At ERE Audio Detection ern Rate re been 19 ees GYN YFC YY FY 19 Tnet Lu ea o YNN 9 FAQS AND TROUBLESHOQOTINGO Y 20 TECHNICAL SPECIPIC ATION SG caa TD Y Yri 21 Jabra GO 6430 Headset ttt ttt 21 Jabra GO 6430 Headset Battery sisone 21 Jabra LINK 350 USB Bluetooth ADAPTER ttn 22 JABRA GO 6430 Travel Charger treten ttis 22 ttt 23 Product Disposal ueste aed aedes entes epi ertet 23 Certifications and Safety Approvals tts 23 1 PRODUCT OVERVIEW 1 1 PACKAGE CONTENTS Travel Charger Headband Attachment Power Adapter Quick Start Guide Jabra LINK 350 USB Bluetooth Adapter Headset Earhook Attachment Earbuds USB Cable Installation CD Jabra PC Suite and User Manual Warning amp Declaration Booklet JABRA GO 6430 1 2 HEADSET Multi function Button Volume Touch Panel Noise cancelling Microphone LED Indicator Earbud Earhook attachment Recharge contact JABRA GO 6430 1 3 HEADSET ATTACHMENTS The Jabra GO 6430 headset comes supplied with the earhook and headband wearing style The neckband wearing style is available as an optional accessory Wearing styles can be worn on th
9. abra GO Travel Charger charges the Jabra GO 6430 and has compartments for storing the Jabra GO 6430 and the Jabra LINK 930 USB Bluetooth Adapter Headset Cradle Power and Data Port Jabra LINK 350 USB Bluetooth Adapter Cradle Storing the Jabra GO 6430 headset and the Jabra LINK 350 USB Bluetooth Adapter 1 6 OPTIONAL ACCESSORIES The following Jabra GO 6430 accessories are available separately 8 Neckband Attachment g Car Charger Replacement Ear Cushions L Travel Kit JABRA GO 6430 2 CONNECTING TO A PHONE This chapter explains how to setup and connect the Jabra GO 6430 to a mobile phone or softphone PC 21 CHARGING THE HEADSET To charge the headset insert the headset into the travel charger and connect the travel charger to a power source as illustrated below The headset LED will change from red to yellow while charging then to green when fully charged NOTE The charge time when plugged into a PC or car cigarette lighter socket is much longer than the charge time when plugged into the mains power PC Mains Power Car Cigarette lighter Socket 22 CONNECT TO MOBILE PHONE USING BLUETOOTH Connecting to a mobile phone with Bluetooth is available directly between headset and mobile phone Connect to a mobile phone using Bluetooth 1 Turn the headset off press and hold the headset multi function button for 4 seconds The headset LED will flash 4 times and then
10. asy transportation CONTENTS m 1 1 2 3 1 4 5 6 2 1 2 2 23 Ss d B WK 5 1 5 2 PRODUCT OVERVIEW ai FU O GE US OU 5 Package COMEN Sunaning iin 5 0 6 8 7 Jabra LINK 350 USB Bluetooth Adapter ttes 8 Jabra Go Travel Gh Y 0 LS HR ANFFFFFRFFAFFFRFFFRYFRFFRFRFNFFFRNRRFFRWRWEFFFRFERFYRRFRFRFERRNYNFFYFRNN 8 0 9 CONNECTING TO A Lc CT CDC 10 FANG LING SUAS Headsets ii Ge timete tate ioa eee ad itte 10 Connect to Mobile PHONE USING Bluetooth s 10 Connect To Softphone PC Using the Jabra LINK 350 USB 1 JABRA PC SULTE 12 Install Jabra PC Suite 12 Enabling 0 0 12 Firmware Updates esset ettet ettet ttn 2 THE JABRA GO 6430 HEADSET FEATURES ees 13 Headset Multi TurictioniBUEtEOF 13 eadset Touch Panel ttt treten 13 eadsetL ED IndicatOfse i ttti tertie ie pee rerit 4 eadset Audio estet dette et tiet ie e Fd i Etre 15 JABRA LINK 350 USB BLUETOOTH ADAPTER FEATURES 16 Jabra LINK 350 USB Bluetooth Adapter Button 16 Jabra LINK 350 USB Bluetooth Adapter Visual Indicators 6 6 1 6 2 6 3 64 7 72 73 74 7 5 7 6 7 7 78 9 1 9 2 9 3 94 9 5 9 6 9 7 CALL MANAGEMENT aui iiL ii I i OD COED 17 Making Calls Answering Calls and Ending Calls 17 a Eee E ANN YRR 17 E Kee 17 L st Number 001 7 ADVANCED
11. bra website at www jabra com pcsuite Connect the Jabra LINK 350 USB Bluetooth Adapter to a PC and configure softphone audio 1 Install Jabra PC Suite using the supplied installation CD Refer to the Jabra PC Suite section of this manual for further information 2 Plug the Jabra LINK USB 350 Bluetooth Adapter into any available USB port on the PC The adapter will install automatically when plugged in 3 During the first three seconds the adapter LED will flash to indicate the current softphone mode Microsoft Lync is default selected To toggle between Microsoft Lync and standard softphones tap the adapter button during the first three seconds 4 After three seconds the adapter LED will indicate the current status of the Jabra GO 6430 Adapter LED Description The headset and adapter are paired and connected and the PC softphone is the Solid green 9 current target Go to step 4 The headset and adapter are paired and connected and the mobile phone is the Solid yellow y current target Go to step 4 The headset and adapter are paired but not connected Connection will occur automatically if the headset is powered on and within range The headset indefinitely attempts connection when powered on and the adapter LED will change to green or yellow when connected When connected go to step 4 Flashing green The headset and adapter are not paired The adapter is in pairing mode To pair the headset and the adapter s
12. e left or right ear Regardless of wearing style ensure the microphone is positioned close to the mouth to maximise noise cancelling and speech quality Attaching the Earhook 1 Remove the current wearing style attachment if any 2 Assemble the earhook wearing style attachment for left or right ear use If necessary remove the earbud and replace with another size for best fit 3 Slide the attachment up or down in its fitting until the headset fits comfortably to the ear wh vA v Attaching the Headband 1 Remove the current wearing style attachment if any 2 Align the headset earbud with the matching holes of the headband wearing style as illustrated and press firmly until they click into place snap to click 3 Adjust the length of the headband to fit against the head 4 Position the microphone as close to the mouth as possible Attaching the Neckband optional accessory 1 Remove the current wearing style attachment if any 2 Align the headset earbud with the matching holes of the neckband wearing style as illustrated and press firmly until they click into place snap to click 3 Position the microphone as close to the mouth as possible 14 JABRA LINK 350 USB BLUETOOTH ADAPTER The Jabra LINK 350 USB Bluetooth Adapter connects to a PC and enables the Jabra GO 6430 headset to function with a softphone on the PC USB Plug Adapter Button LED Indicator 15 JABRA GO TRAVEL CHARGER The J
13. e off state before recharge is required Replacement The battery cannot be replaced 9 3 JABRA LINK 350 USB BLUETOOTH ADAPTER Dimensions 18 5mm x 53mm x 7 7mm Operating environment 10 C to 60 C Up to 95 RH non condensing PC Connection Standard USB Bluetooth version BT 2 1 Class 1 Bluetooth range Up to 100m when paired with a Bluetooth wireless technology Class 1 device up to 25m when paired with a Class 2 device Bluetooth profiles Headset HSP 1 1 hands free HFP 1 5 device identification DIP 1 3 Bluetooth pairing table Up to 8 trusted devices Simultaneous Bluetooth connections Up to 2 Bluetooth audio bandwidth Narrowband or wideband Firmware update Downloadable from PC Adapter button Bluetooth pairing Bluetooth connections and some call management Visual indicators Multicolor LEDs indicate pairing status connection status on call status and other details PC based configuration All settings can be stored and loaded from a PC for backup and mass deployment Softphone support Full call handling for Skype Microsoft Office Communicator Avaya and Cisco IP Communicator for other softphones see headset as a standard sound card support for additional softphones may be added via driver updates for the PC For the latest updates see jabra com pcsuite on the web 94 JABRA GO 6430 TRAVEL CHARGER Dimensions 34mm x 83 5mm x 26 5mm Storage compartments
14. ee the section below Pairing the Jabra GO 6430 headset with the Jabra LINK 350 USB Bluetooth Adapter Go to step 4 when paired and connected solid green or yellow LED Solid blue 5 The Jabra GO 6430 is now ready to use with your softphone PC Pairing the Jabra GO 6430 headset with the Jabra LINK 350 USB Bluetooth Adapter The Jabra GO 6430 headset and Jabra LINK 350 USB Bluetooth adapter are already paired from the factory The pairing procedure below is only necessary when the pairing is lost 1 Attach the Jabra LINK 350 USB Bluetooth adapter to the PC and turn the PC on 2 Put the Jabra LINK 350 USB Bluetooth adapter in pairing mode by pressing and holding the adapter button until the adapter LED turns blue 3 If the headset is on turn it off by pressing and holding the headset multi function button until the headset LED flashes red three times and turns off 4 Putthe headset into pairing mode by pressing and holding the headset multi function button until the headset LED turns blue 5 Place the headset close to the Jabra LINK 350 USB Bluetooth adapter and wait until pairing is successful When pairing is successful the adapter and headset LEDs will flash blue 5 times 6 The headset and Jabra LINK 350 USB Bluetooth adapter are now paired and connected 3 JABRA PC SUITE Jabra PC Suite is a collection of software designed to support the Jabra GO 6430 For optimal functionality and management of the Jabra GO 64
15. etooth adapter to another USB port on the PC Also please note that it must be a direct connection i e with no USB hub in between Why doesn t the headset work with my mobile phone or softphone PC Check the following Make sure the headset is charged The LED is a constant green when fully charged Make sure the headset is within range of the USB Bluetooth adapter or mobile phone The adapter mobile phone and the headset may no longer be paired Why can I not hear anything in my headset when using my mobile phone Check the following Make sure the headset and mobile phone are paired and within range Increase the speaker volume on the headset by sliding your finger along the touch panel on the headset My earhook headband neckband is broken How do get another one Contact your local Jabra supplier to place an order Why do I hear a low noise in the headset when there is silence at the other end The headset speaker volume might be too high To decrease the volume slide your finger down the headset touch panel Why can I not hear any sound or listen to music from my PC in my headset Check the following Make sure the Jabra LINK 350 is selected as the current audio device both in Windows sound control panel and in the application you are using Make sure the audio link to the PC is open Right click the Jabra Device icon in the Windows taskbar Make sure softphone PC is enabled in Jabra PC Suite
16. lti function button or use the default mobile phone or softphone PC End call controls 6 2 CALL WAITING Call waiting allows a current call to be placed on hold and an incoming call on the same phone to be answered supported mobile phones or softphones PC only Check specific mobile phones or softphone documentation for call waiting compatibility Headset Multi function Button Accept incoming call and put current call on hold Press 1 2 secs Accept incoming call and end current call Tap Reject incoming call and remain on current call Double tap Switch between current call and call on hold Press 1 2 secs 63 CALL COLLISION Call collision occurs when there is a current call on one phone and an incoming call on another phone Example you have a current call on a softphone and an incoming call on a mobile phone connected to the Jabra GO 6430 Call collision cannot be managed using the headset multi function button except to end the current call tap multi function button and accept the incoming call tap multi function button Accept or reject the incoming call using the incoming call s phone interface If the incoming call is accepted the current call will be placed on hold until the incoming call is ended 64 LAST NUMBER REDIAL The Jabra GO 6430 can redial the last number dialed supported softphones and mobile phones only Check specific softphone or mobile phone documentation for last number
17. nder Target change indication and then click Apply 75 TONE SETTINGS Choose between three equalizer presets available for all sounds Treble Normal default and Bass Change tone settings 1 Launch Jabra Control Center and select the Audio tab 2 Tick the relevant setting under Tone setting and then click Apply 76 AUTOMATIC PC AUDIO DETECTION The Jabra GO 6430 can be configured to automatically open an audio link between headset and PC when sound is detected on the PC Automatic PC audio detection is default enabled Enable disable PC audio detection 1 Launch Jabra Control Center and select the Audio tab 2 Select the relevant setting under PC audio control and then click Apply 77 LISTENING TO MUSIC To listen to music played on a PC an audio link between the Jabra GO base and the PC must be opened When an audio link is opened and no calls are active any music or sounds played on the PC including music from a media player will play in the headset Open Close an audio link between base and PC 1 Launch Jabra Control Center 2 Click the open close audio link button in the top toolbar Alternatively right click the Jabra icon in Windows taskbar and select Open Audio Link or Close Audio Link 8 THEFT PROTECTION The base includes a Kensington Security Slot for attaching a security cable To secure the base to your desk purchase any safety cable usable with the Kensington Sec
18. o radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connectthe equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Industry Canada Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of the device The term IC before the certification registration number only signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment Patents and design registration pending international 23 A BRAND BY 2011 GN Netcom A S All rights reserved Jabra is a registered trademark of GN Netcom A S All other trademarks included herein are the property of their respective owners Design and specifications subject to change without notice MADE IN CHINA TYPE 8400HS BS www jabra com 32 00684 RevE
19. ower off p O p O Pairing p O p O Pairing succeeded p O p O Charging p O p O Fully charged p O 44 HEADSET AUDIO INDICATORS The headset plays a variety of audio tones to indicate headset status and actions Audio Sample Audio sample eater click to listen gaion click to listen Power on Incoming softphone call Power off Incoming mobile phone call Incoming call on another Button tap phone while on call call collision Button double tap Target phone changed to mobile phone Button press Target phone changed to softphone Maximum volume reached Call ended Minimum volume reached Battery low Microphone muted eo 6 66 Call placed on hold call waiting Pairing succeeded O OO 66 5 JABRA LINK 350 USB BLUETOOTH ADAPTER FEATURES The Jabra LINK 350 USB Bluetooth Adapter connects to a PC and enables the headset to function with a softphone on the PC 5 1 JABRA LINK 350 USB BLUETOOTH ADAPTER BUTTON The Jabra LINK 350 USB Bluetooth Adapter has a single button that has three functions depending on what mode the adapter is in Adapter Button Function Tap helen ed Switch between Microsoft Lync softphone default and the standard softphone mode first three seconds after adapter is plugged in Enter pairing mode when not in pairing mode Cancel
20. pairing when already in pairing mode 5 2 JABRA LINK 350 USB BLUETOOTH ADAPTER VISUAL INDICATORS The Jabra LINK 350 USB Bluetooth Adapter has an LED to indicate the status of the adapter and its connections J abre H LINK 350 Led Indicator LED Indicator USB Adapter Status Flashing red Microsoft Lync softphone mode is selected in the adapter Double flashing red Standard softphone mode is selected in the adapter Constant green Connected and ready for use softphone is current target Constant yellow Connected and ready for use mobile phone is current target Slow flashing green Paired but not connected Constant blue Pairing mode Quintuple 5x blue flash Pairing succeeded Moderate blue flash On a call or audio streaming Triple blue flash Ringing Constant red Muted 6 CALL MANAGEMENT 6 1 MAKING CALLS ANSWERING CALLS AND ENDING CALLS Mobile Phone or Softphone PC 1 Put on the headset 2 If necessary press the headset multi function button to switch between mobile phone or Make a call softphone PC Set the desired phone as target phone 3 Dial the number using the mobile phone or softphone and press the call button The audio will automatically transfer to the headset Tap the headset multi function button or use the default mobile phone or softphone PC Answer call controls Tap the headset mu
21. s Physical obstructions and electromagnetic interference may shorten this range Headset sound quality may slowly deteriorate the further the headset is away from the base and may improve the closer the headset is to the base When the headset is completely out of range a unique tone three quick descending notes will be played in the headset every few seconds If the headset is on a call when moved out of range the audio will be lost however the call will remain active at the base for 120 seconds To restore audio to the call move the headset back in range of the base If the headset remains out of range of the base for more than an hour the headset will power down to conserve battery 73 WIDEBAND AUDIO The Jabra GO 6430 supports both wideband and narrowband audio Wideband audio offers better sound quality at a reduced battery time Narrowband is default enabled for desk phones Wideband is default enabled for softphones Mobile phones cannot use wideband audio Change wideband audio settings 1 Launch Jabra Control Center and select the Audio tab 2 Tickthe relevant checkbox under Enable wideband audio for and then click Apply 74 VOICE ANNOUNCEMENTS Choose to hear an English voice announcement or a musical tone to indicate switching between a desk phone softphone or mobile phone Change voice announcement setting 1 Launch Jabra Control Center and select the Headset tab 2 Tickthe relevant setting u
22. s or presses Multi function button J amm E Function Tap Press Double tap hold 1 2 seconds Answer incoming call End current call Enable voice activated dialing mobile phones only Open phone line on target phone S amp SISIS Call last number dialed Reject incoming call when on a call Reject incoming call when not on a call Put current call on hold and accept incoming call Switch between target phones Power headset on S SN Power headset off 5 secs Activate Bluetooth pairing mode when power is off v 5 secs 4 2 HEADSET TOUCH PANEL The touch panel is a touch sensitive panel that controls the headset speaker volume and microphone mute Changes made to the speaker volume apply independently to softphone PC or mobile phone Touch panel Increase speaker volume Decrease speaker volume Mute microphone Slide finger up the touch panel away from mouth Slide finger down the touch panel toward the mouth Double tap 43 HEADSET LED INDICATOR The LED indicator indicates the headset status 1 E HI LED when battery is full LED when battery is low click to view click to view Headset state idle O eO Not connected A O p O Call active 3 Q 5 O Ringing O p O Power on p O p O P
23. swap held calls Volume control and microphone mute Controlled via touch panel on headset Visual indicator Multi colored LED indicates call status battery level pairing status and other events Audio indicators Tones indicate incoming calls low battery volume level microphone muting and other events target phone can be indicated by English voice tag or target specific melody Bluetooth version BT 2 1 Bluetooth range Up to 100m when paired with a Bluetooth wireless technology Class 1 device up to 25m when paired with a Bluetooth wireless technology Class 2 device Bluetooth profiles Headset HSP 1 1 hands free HFP 1 5 device identification DIP 1 3 Bluetooth pairing table Up to 8 trusted devices Speaker s Dual Noise Blackout microphones Sound quality DSP noise reduction echo cancellation tone control narrowband and wideband audio selectable per phone type Firmware update Downloadable from PC Recharge While docked in the Travel Charger and connected to the mains power PC or car cigarette lighter socket PC based configuration All settings can be stored and loaded from a PC for backup and mass deployment 9 2 JABRA GO 6430 HEADSET BATTERY Battery type Lithium lon Battery capacity 125 mA h typical 21 Battery lifetime Minimum 500 charge cycles over 3 years when used for 8 hours a day Shelf life The battery holds a charge for at least 6 months in th
24. the headset will turn off 2 Put the powered off headset into pairing mode press and hold the multi function button for 4 seconds The headset LED will turn blue to indicate the headset is in pairing mode 3 Ensure that Bluetooth is activated on the mobile phone and put the mobile phone into pairing mode Refer to specific mobile phone documentation for details on how to enable pairing mode on the mobile phone 4 The mobile phone will search for all available Bluetooth devices Select the Jabra GO 6430 from the list If requested enter 0000 four zeros as the headset pass code 5 The mobile phone will now attempt to pair to the Jabra GO 6430 If successful the Jabra GO 6430 and the mobile phone will be paired and ready to use If the pairing attempt fails please try again m mm fe Caso Vo es 0000 23 CONNECT TO SOFTPHONE PC USING THE JABRA LINK 350 USB BLUETOOTH ADAPTER Connecting to a PC using the Jabra LINK 350 USB Bluetooth Adapter will allow connectivity with a PC softphone such as Microsoft Lync or Skype Supported softphones have full functionality with the Jabra GO 6430 headset such as answering and ending calls with the headset multi function button Unsupported softphones have only audio functionality with the headset and have no interactivity with the headset call functions such as answer end call For the latest list of supported softphones please visit the Ja
25. urity Slot and follow the instructions included with the cable 8 FAQS AND TROUBLESHOOTING Q A Q A Q A Q A lt lt 0 gt o lt 0 lt 0 lt lt lt Why won t my headset pair with my mobile phone Check the following Make sure that the headset is charged and in pairing mode If the headset is already turned on use the multi function button to turn it off press and hold down for 4 seconds then turn it back on in pairing mode press and hold for 4 seconds In pairing mode its LED should be a constant blue color If the headset LED is red the headset needs charging Make sure that Bluetooth is active on your mobile phone and put it into Bluetooth pairing mode Why won t my headset pair with the Jabra LINK 350 USB Bluetooth Adapter Check the following Make sure that the headset is charged and in pairing mode If the headset is already turned on use the multi function button to turn it off press and hold down for 4 seconds then turn it back on in pairing mode press and hold for 4 seconds In pairing mode its LED should be a constant blue color If the headset LED is red the headset needs charging Make sure the Jabra LINK 350 USB Bluetooth adapter is in pairing mode Plug the adapter into a PC and then press and hold the adapter button until the adapter LED turns blue Why doesn t my computer detect the Jabra LINK 350 USB Bluetooth Adapter Try connecting the USB Blu
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