it fact sheet
Contents
1. t m 2 EN LEE EEN EEN EN EN l 5 _ A N l a J H NW A 7 a A Da y y i 7 P 2 2 z gt Ns p E gt Ser gt Ke ae g5 SS j Ss _ AirUWS Wireless Network detailed notes for XP This fact sheet covers connecting to AirUWS the University wide wireless network released in 2007 The current version of this fact sheet will be available at http www uws edu au wireless The initial rollout for PCs is restricted to users of laptops running Microsoft Windows XP with Service Pack 2 and Internet Explorer 6 IE 6 Other software and operating systems may work but aren t supported Although they may detect and connect to AirUWS Personal Digital Assistants PDAs cannot login to or use AirUWS AirUWS extends the existing wired network and is available at key locations on each campus including teaching spaces and other areas where students congregate Coverage maps for each campus are available at http www uws edu au wireless and we ll be providing signage to show where you can find campus wireless zones If your laptop meets the specifications available at http www uws edu au wireless you have administrative user rights on your laptop and you have an active MyUWS lt Account login you ll be able to access the wireless network at no additional charge The IT Acceptable Use of Resources Policy and other relevant policies apply to all users of AirU2. 4 A ii Bx CO KE A Rosey Ls els 7 See Se Minimum specifications The minimum specifications will be subject to change as different configurations are tested and certified for use e The current specifications can be found at http www uws edu au wireless Help Students should contact the Teaching Technology Officers located at each campus general purpose computer labs in the first instance Students can also contact the Helpdesk for phone based support Staff should contact the Helpdesk Helpdesk Phone 02 9852 5111 ext 5111 Email helpdesk uws edu au Tips You must leave the portal window open or you will be disconnected from AirUWS Save often Wireless networks are inherently less reliable than wired networks and you could potentially lose your data if your network connection is lost Save often to minimise your risk of losing data Don t try and connect wirelessly while still running a wired connection the laptop will get confused about which connection to use Updating your laptop s wireless drivers can give a much more reliable and consistent service however the appearance of your network connection may change Inactivity timeouts apply UWS has a limited number of licences available for wireless connection To be fair to all users will be automatically logged off after a lengthy period of inactivity to allow others to connect After logging into their computer but before log
3. Internet Explorer MSN Messenger and email software should work normally Assistance e ITD HelpDesk o ph 02 9852 5111 ext 5111 o fax 02 9678 7191 o email helpdesk uws edu au e http Avww uws edu au wireless AirUWS web pages UWS HOME PAGE Uws Wireless pages further information and instructions The AirUWS portal screen don t close this window When NetDirect successfully installs you ll see a banner message welcoming you to the campus VPN Gateway You must wait for this message before going further it may take a minute or so Press OK Note If you don t see the message you haven t connected close Internet Explorer and start the authentication process again Banner Message LD Nortel NetDirect X Connected to VPN Server Snag h 8 54 AM Click OK on the welcome message A Nortel NetDirect bubble notification will also appear in your system tray Information Technology Directorate ITD IT fact sheet AirUWS connecting a PC detailed notes Version 1 2 1 Tony Fathers 26 03 2007 Page 9 of 12 f ga c gt a 5 EEN Gam a pe m J 5 oe L 4 NS A S 4 For security reasons each time you connect you ll go through the authentication download and installation process I m connected what can I do Don t close the AirUWS portal window or you ll be disconnected Once fully connected minimise the portal window but
4. don t close it If you close the portal window you ll be disconnected from AirUWS and have to start again Open a new instance of your browser to surf the web Opening a new instance means that you ll need to click the icon used to launch the browser program again don t just open a new window or a new tab Programs such as Internet Explorer MSN Messenger and email software should work normally To improve security all users of AirUWS will be required to authenticate again when they try to access external websites This process will be familiar to students as it s the same as required when using the general purpose computer labs Enter your MyUWSAccount details when the login box appears and press OK to continue You should only be asked to authenticate once per browser session that is if you close your browser or logout of AirUWS you will need to re authenticate when next you try to access an external website If your browser stays open and you stay connected you should not be asked to authenticate again UWS Web Proxy User name f Password Authenticate with your MyUWSAccount details Note UWS recommends using your ISP s web portal to access your home email account This will minimise potential problems reading or sending email from that account If you use email software such as Outlook Eudora or Thunderbird you may not be able to send email Setting the SMTP server to smtp uws edu au within th
5. offline changes on ad uws edu au and begin working online click OK Cancel lt lt Details Work online without synchronizing changes 2 had uws edu Offline Available for reconnect 123 modified file s Place a check next to the items above you wish to z synchronize Settings View Fies The Offline Files Status window opens after clicking the icon How do I log off Always use the logoff link on the portal page Users of UWS owned leased standard computers should save their work manually synchronise their files close open programs other than the AirUWS portal page and use the logoff link on the portal page They should disable their wireless connection before shutting down Doing so prevents the computer attempting to synchronise files and save settings to the network on logout which can cause your computer to hang for long periods Users of privately owned computers should be sure they save their work close programs linking them to the network other than the AirUWS portal page and use the logoff link on the AirUWS portal page Information Technology Directorate ITD IT fact sheet AirUWS connecting a PC detailed notes Version 1 2 1 Tony Fathers 26 03 2007 Page 11 of 12 p y y an lt 5 a I DN ZR Te gt y He a a aN vf A LA a LA Re SERR M J W 4 d A Hi S ile Bk J LA J D N N 7 EE
6. WS just as they apply to users of the wired network Unlike using the wired network staff computers won t automatically connect you ll need to follow the connection process before using networked services Preparation You If you haven t already done so activate your MyUWSAccount at https myuwsaccount uws edu au You ll need administrative user rights on your laptop to install the required software Almost all regular users of UWS owned standard laptops are Self Managed Mobile Users and will have sufficient rights Your laptop Confirm your laptop meets the minimum specifications published at http www uws edu au wireless All users of UWS owned standard laptops must successfully log into their laptop at least once while it s connected to the wired network before they can log into the same laptop on either the wireless network or as a stand alone device A successful wired network login is required to establish your user account on the machine This is not an issue for privately owned laptops Information Technology Directorate ITD IT fact sheet AirUWS connecting a PC detailed notes Version 1 2 1 Tony Fathers 26 03 2007 Page 1 of 12 L N c ee a lee 5 gt EER N g gt N os A EN y MF el A f A A 3 MS 4 lt lt XS RS S ele p Your web browser To access the internet via AirUWS your browser must use our p
7. air this connection Repair mi Rename this connection Change settings of this connection Bridge Gonnections Create Shortcut Delete Rename Other Places x Properties E Control Panel a My Network Places My Documents iy UWS00E0910BAB28 Details x Connection 4 View the wireless networks that are available from your location Choose View Available Wireless Networks Your Wireless Connection Window will open You may find more than one wireless network is visible select AirUWS and press Connect i Wireless Network Connection x Choose a wireless network Click an item in the list below to connect to a wireless network in range or to get more nimai lt Set up a wireless network for a home or small office Unsecured wireless network This network is configured for open access Information sent over this network may be visible to others If you want to connect to this network dick Connect Related Tasks 1 i Learn about wireless networking Change the order of hpsetu Not connected ve preferred networks F j a pe Change advanced lag Security enabled wireless network ail settings cs belkin54g Unsecured computer to computer network aall Connect After selecting AirUWS click Connect Information Technology Directorate ITD IT fact sheet AirUWS connecting a PC detailed notes Version 1 2 1 Tony Fathers 26 03 2007 Page 6 of 12 7 6 A AAN P 5 Se C
8. e email software should solve this problem Unfortunately UWS cannot provide any further assistance with access to non UWS email accounts Information Technology Directorate ITD IT fact sheet AirUWS connecting a PC detailed notes Version 1 2 1 Tony Fathers 26 03 2007 Page 10 of 12 y i am 3 CERN A N P N ZR LN gt N f 5 Cn S GF Grn l Wy 1 Ss Ha fi zg n i ie CT IN zo mR gt I V SO S Se QS EE ia E E e G P Students will soon be able to access their My Documents via AirUWS using the web This feature is still undergoing testing before release Privately owned computers will not be able to connect to network shares synchronise off line files or print but will have internet access If you need to print from a privately owned laptop we recommend saving your work to a USB drive which you can take to an on campus computer lab to print as you normally do in the labs Staff using UWS owned standard laptops will be able to print normally synchronise off line files and connect to their network based files and any shared network drives they are permitted to access Offline Files Computer aoibhe for inek Click this icon to see if you are able to connect to your network based drives Offline Files Status S x K You can now connect to ad uws edu au ox You may continue working offline To synchronize your
9. eed to when activating your MyUWSAccount Before attempting to login please ensure you have activated your MyUWSAccount and your software and hardware meet the minimum specifications published at the AirUWS web site After you login TunnelGuard will check your laptop has an accepted antivirus program running If your laptop complies the AirUWS portal will open and NetDirect will download and run allowing you internet access If you don t have the correct version of Java TunnelGuard will not run and you ll be unable to connect Please enter your MyUWS lt Account details to login If you are unable to login please contact the Helpdesk on 9852 5111 ext 5111 Login Status not logged in Username I Password The AirUWS login screen After logging in Internet Explorer will download and launch TunnelGuard which checks your laptop meets the AirUWS specifications If TunnelGuard doesn t start you probably need to update your Java Runtime environment JRE A direct link to the Java installation file for XP is available on the login page Alternatively use a connected computer to go to http java com en download manual jsp and download the offline version to your USB drive Return your USB drive to your laptop and install the JRE TunnelGuard should now work after you login If TunnelGuard finds your laptop doesn t comply it will prevent you going further Loading TunnelGuard Initializing Downloading required modu
10. f switch Information Technology Directorate ITD IT fact sheet AirUWS connecting a PC detailed notes Version 1 2 1 Tony Fathers 26 03 2007 Page 4 of 12 LL CO wee ee 2 A Fs P 1 C C 3 Dj gt C g gt 1 NN v AN 5 Z 5 J fl N C gt To enable your wireless connection locate your My Network Places icon which will be on your desktop if you use XP in classic mode or in your start menu 1f you use XP mode Right click the My Network Places icon and choose Properties from the pop up menu Alternatively open Network Connections from the Control Panel which opens the same window Right click the wireless connection and choose enable from the pop up menu s Network Connections Joj x a A a OF See fet G D JO Search gt Folders mi Network Tasks Dial up Create a new connection ke University of Western Sydney Dial up Disconnected Agere Sys Change Windows Firewall uwsh Dial up Disconnected Agere Sys setings Enable this network device LAN or High Speed Internet mij Rename this connection o Change seting of this Lo Area 25 LAN or High Speed Inter Network cable unplugged TAP Win3 connection lt j Local Area Connection LAN or High Speed Inter Network cable unplugged Marvell Yu a 1394 Connection LAN or High Speed Inter Connected 1394 Net Bik Wireless Network G LAN or High Speed Inter Disabled In
11. ging into the wireless network users of UWS owned standard computers will receive the warning Windows cannot locate the server copy of your roaming profile Attempting to log you on with your local profile This is normal because the roaming profile will not be available until you are network connected Press OK and then proceed as per the start of this document More information More information is available at http www uws edu au wireless Information Technology Directorate ITD IT fact sheet AirUWS connecting a PC detailed notes Version 1 2 1 Tony Fathers 26 03 2007 Page 12 of 12
12. gt e LS aS ZZ i sit AW 2 wae a Wireless Network Connection Network Tasks Refresh network list Set up a wireless network for a home or small office Related Tasks ip Learn about wireless networking iy Change the order of preferred networks ge Change advanced setings Choose a wireless network Click an item in the list below to connect to a wireless network in range or to get more mimaa u hpsetup Ag lt _ Unsecured computer to computer network a belkin54g 5 Ap lt _ Unsecured computer to computer network Automatic iy atl Disconnect The wireless hardware is now connected to AirUWS UWS owned standard laptops try and synchronise as soon as the wireless connection is established Because you haven t yet authenticated synchronisation will fail Information Technology Directorate ITD AirUWS connecting a PC detailed notes Version 1 2 1 Tony Fathers 26 03 2007 IT fact sheet Page 7 of 12 f Lt fact sneer Authenticate log in Open Internet Explorer You should be automatically redirected to the login portal where you ll enter your MyUWSAccount login details University of Western Sydney Bringing knowledge to life Login to AirUWS Access to AirUWS is subject to the UWS IT Acceptable Use of Resources Policy and other related policies which you agr
13. hat s News mT Been made a course ofi th arrant it and anrnal OK Cancel Apply IE s proxy settings Internet Explorer 6 users will need to change a setting so that IE uses HTTP 1 1 through proxy connections IE 7 has this setting enabled by default This setting should not need to be changed back for non UWS use e Open Internet Explorer s Tools menu gt Internet Options gt Advanced tab gt scroll to HTTP 1 1 settings gt tick Use HTTP 1 1 through proxy connections gt click OK Information Technology Directorate ITD AirUWS connecting a PC detailed notes Version 1 2 1 Tony Fathers 26 03 2007 IT fact sheet Page 2 of 12 3 Co ee ee B bee eed Se iol 5 A T S GI EAN AA GF 5 m E E ZL S me i zR ee G G e General Security Privacy Content Connections Programs Advanced settings Show Go button in Address bar Underine links Always O Hover Never Use inline AutoComplete Use Passive FTP for firewall and OSL modem compatibility C Use smooth scrollin HTTP 1 1 settings Use HTTP 1 1 Use HTTP 1 1 through proxy connections amp Java Sun Use JRE 1 5 0_10 for lt applet gt requires restart 8 Multimedia Enable Automatic Image Resizing Enable Image Toolbar requires restart a 4 Restore Defaults Cancel Enply Tick Use HTTP 1 1 through proxy connections If you have a complex home page address URL o
14. les Authenticating Fetching policies from server Verifying compliance Compliance Successful TunnelGuard has found this laptop meets AirUWS specifications Information Technology Directorate ITD IT fact sheet AirUWS connecting a PC detailed notes Version 1 2 1 Tony Fathers 26 03 2007 Page 8 of 12 i C i 5 t fact sheet If your laptop complies the portal window will open and NetDirect Nortel Networks Virtual Private Network VPN client will automatically download and run This software establishes your wireless connection to the internet and intranet University of Western Sydney Logout h9 2300000 E Bringing knowledge to life Home og Welcome to AirUWS Important Don t close this window while using AirUWS or you ll be disconnected NetDirect software needed to complete your connection will automatically download and install Please wait for the Welcome to the UWS Wireless Gateway dialogue box to pop up indicating NetDirect has completed your connection to AirUWS Click OK on this pop up to proceed Ifthe pop up doesn t appear it may take a minute or so Netdirect hasn t installed successfully and you ll need to close your browser and login to AirUWS again After clicking OK on the pop up launch a NEW browser instance to start browsing the web Do NOT open a window or tab from this window Programs such as
15. lly moving away from the portal page and being disconnected This setting works on or off campus e Open JE s Tools menu gt Internet Options gt Advanced tab gt scroll to Browser settings gt untick Reuse windows for launching shortcuts gt click OK General Security Privacy Content Connections Programs Advanced Settings Q Enable Install On Demand Other Enable offline items to be synchronized on a schedule Enable page transitions C Enable Personalized Favorites Menu Enable third party browser extensions requires restart Enable vi s on buttons and controls in web pages C Force en compositing even under Tenminal Server requ N n downloads complete C Reuse windows for launching shortcuts Show trendy HTTP eror messages C Show friendly URLs Show Go button in Address bar Underine links G Always Hover Never cot e Make certain Reuse windows for launching shortcuts isn t ticked Connecting Turning your wireless hardware off until you have logged into Windows may reduce start up and shutdown times and connected performance is likely to be less erratic After logging into Windows turn your wireless hardware back on and enable it Most laptops have a switch that turns wireless on or off but the method varies between brands and models Some Acers have a separate switch and LGs use the keys Fn F6 Refer to your laptop s user manual for more information An Acer s wireless on of
16. r a blank home page the UWS browser redirect feature may not work If you have any problems opening the login screen try setting your home page to http www uws edu au which is known to redirect properly Changing your home page back for non UWS use is optional e Open IE s Tools menu gt Internet options gt General tab gt Home page gt enter the new home page details gt click OK General Securty Privacy Content Connections Programs Advanced Home page A You can change which page to use for your home page Address http www uws edu auf Use Current Use Defaut Use Blank Temporary Intemet files j Pages you view on the Intemet are stored in a special folder for quick viewing later Delete Cookies Delete Fies Settings History The History folder contains links to pages you ve visited for quick access to recently viewed pages Days to keep pages in history jo Clear History Colors Fonts Lanquages Accessibility cnet a Set your home page here Information Technology Directorate ITD IT fact sheet AirUWS connecting a PC detailed notes Version 1 2 1 Tony Fathers 26 03 2007 Page 3 of 12 n N z 3 A gN P t p a aab If your browser is set to reuse windows when launching a shortcut eg clicking a link in Outlook rather than opening a new window you run the risk of accidenta
17. roxy server UWS owned standard laptops will have the correct settings by default however users of all privately owned computers will need to ensure their proxy settings are set to automatically detect settings You may need to change this setting back to that recommended by your Internet Services Provider ISP for non UWS use e Open Internet Explorer s Tools menu gt Internet Options gt Connections tab gt LAN settings gt ensure Automatically detect settings is the only option ticked gt click OK 2 x aA E 7 X 2a To setup an Internet connection dick Setup ad abba gt Automatic configuration Dial up and Virtual Private Network settings lt Automatic configuration may override manual settings To ensure the haverany of Westar Sey rare use of manual settings disable automatic configuration uwsh Default Remove Choose Settings if you need to configure a proxy Settings Address server for a connection i Never dial a connection Pare Dial whenever a network connection is not present fr ii Pe CN diey diak aredi p Use a proxy server for your These settings will not apply dial up or VPN connections Address Ports Advanced D Bypass proxy server For local addresses urent Leh Get Perault Local Area Network LAN settings EE LAN Settings do not apply to dial up LAN Sett itings Choose Settings above for dial up settings a Ba W
18. tel R PI Other Pl eee Status n Q Control Panel My Network Places Create Shortcut My Documents Delete i Rename ig UWS00E0910BAB28 Properties 4 Prepare the selected network device for use Enable your wireless connection detailed folder view Right click the wireless connection again and choose View Available Wireless Networks which now appears in the pop up menu Viewing Available Networks is also available after right clicking or double clicking the wireless network icon in your system tray located in the bottom right hand corner of your screen ee ER 10 31AM The system tray wireless icon Note Using other than standard Windows network drivers eg Intel s PROset may mean you ll follow a slightly different procedure to detect and connect to networks Information Technology Directorate ITD IT fact sheet AirUWS connecting a PC detailed notes Version 1 2 1 Tony Fathers 26 03 2007 Page 5 of 12 LAN or High Speed Internet Create eS new J Local Area Connection 33 LAN or High Speed Inter Connected con es L Local Area Connection LAN or High Speed Inter Connected ange ows Firewall settings 1394 Conr LAN or High Speed Inter Connected 8 View available wireless Wireless Network Cogas i L l or Lich Cnondinter Not connected networks iE Disable this network View Available Wireless Networks device Status Rep
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