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HP ProLiant DL385p Gen8 Server User Guide

1. 121 Mechanical specifications cscseccsescanocecocece ime addet eter aede set ese rer dese Eae 121 Power supply specifications een nennen rn eere eene e eene nennen 121 HP 460 W CS Gold power supply 92 efficiency en nee 122 HP 460 W CS Platinum Plus power supply 94 efficiency 122 HP 750 W CS Gold power supply 92 1 4 00222 02 1 eee enne 123 HP 750 W CS Platinum Plus power supply 94 2 2 0 00 777 123 HP 750 W 48V CS DC power supply 94 1 1 4022 00000010000000000005 124 HP 1200 W CS Platinum Plus Power Supply 90 efficiency 2 2 2 2 00 007 02 124 Suppor and oiner TESOUROS EEN nce lc cach to dip 126 Before you Contact 44040 0020000 0 00000040 00000000000 126 HP contact MEN NIME 126 Customer RE PGI eo ebore ette 126 Acronyms and ebbe bel lane eecentietet Pp HER HpURAE NE ESNURULUR OUR BRE
2. 33 Removethe TT TRIN TT eO T TT TT 34 tuu Muda aede Mua Md MEM den Te ee 36 Optional installation services 36 Rack planning COS M NETTE T T o T 36 Optimum environment NY Y UR ERES ER VI RR age 36 Space and airflow requirements sse eene enn enne nene eere eee 37 RAPPER E eese te SE Eee See PER Ena 37 Power requirements ieeee 38 Electrical grounding requirements 38 Connecting a DC power cable to a DC power SOurCE ccscoosssdsseccentenssnencessuecetereseensesencae srtesovonserens 38 Contents 3 Rack eins sinc 29 Identifying the contents of the server shipping eee eene 40 Installing hardware ssepe as arem iR Ron Gets mess foll etu o est 40 Installing the server into the t FUB VHC ERU UM NL 40 Installing the operating cioe too seb
3. dad a oda dave A dae Pa DOM 12 Rear panel 13 Rear panel LEDs and 4 1 00000 1 11 EEI nre nns 14 Non hot plug PCle riser board slot definitions suis rr 14 System board componenfs edet EN e Ub EE 15 System maintenance switch eene 16 NMI Treffen 17 DIMM slot locations MT Tp ccr 17 BAS and SATA device numbers cos iso FOR NAR UR Ec Scu nuu bx eve at ti 18 Drive LED definitions dM IN ener 19 PCle riser cage 19 FBWC module LEDs P222 P420 421 2 2 0 2700010 00050000000000000000 20 EAGT ASI 21 AET 43 Power Up 0 23 Power Bu EM 23
4. eme meme 63 i No RR TT TIT ONT THEN E 66 Redundant hot plug power supply emm nee 68 FlexiblelOM ODIO icai Data tradiderat i Dott da atu EO rU suis ete malitia t cM ticas 69 Expansion board options ster rr enter RE FER REM OR RENE EM NR EA RA MEYER ARREXRERKKEFERE HAE RE AM KOH UE PARK GEEK ERE 71 Removing the expansion slot Banks 71 Installing half length expansion board 72 Installing full length expansion board meme 73 Secondary PCle riser ke rie Xn or eK HER FIO APEX REHER HEURE A LUN 74 Hard ARRA ELE E RE E 76 2U rack bezel M 86 HP Trusted Platform Module opone ee rr REO gra eror 86 Installing the Trusted Platform Module board 87 Retaining the recovery key password 2 2 89 Enabling the Trusted Platform Module sites neret
5. 13 Press the tabs on the processor tool to release the processor and then remove the processor tool 14 Close the processor socket retaining bracket and the processor locking lever AN CAUTION Be sure to close the processor socket retaining bracket before closing the processor locking lever The lever should close without resistance Forcing the lever closed can damage the processor and socket requiring system board replacement Hardware options installation 48 15 Remove the heatsink cover AN CAUTION After the cover is removed do not touch the thermal interface media 16 Install the heatsink and close the heatsink retaining bracket Be sure to align the pins on the heatsink with the pins on the processor cage Hardware options installation 49 Remove the fan blanks from bays 1 and 2 LR Install the fans into bays 1 and 2 18 50 Hardware options installation Install the air baffle 18 Install the primary PCle riser cage 20 Hardware options installation 51 21 Install the secondary PCle riser cage i Z 22 If necessary secure the full length expansion board retainer for the primary or secondary PCle riser cages on the air baffle 23 Install the access panel on page 25 24 Install the server into the rack 25 Connect each power cord to the server 26 Connect each power cord to the power source 27 Power up the ser
6. The only two valid fan configurations are listed in the following table Configuration Fan bay 1 Fan bay 2 Fan 3 4 Fan 5 bay 6 Fan Fan Fan Fan Fan Fan Component identification 21 For a single processor configuration four fans and two blanks are required in specific fan bays for redundancy A fan failure or missing fan causes a loss of redundancy A second fan failure or missing fan causes an orderly shutdown of the server Installing more than the required number of fans in a single processor configuration is not a supported configuration For a dual processor configuration six fans are required for redundancy A fan failure or missing fan causes a loss of redundancy A second fan failure or missing fan causes an orderly shutdown of the server The server supports variable fan speeds The fans operate at minimum speed until a temperature change requires a fan speed increase to cool the server The server shuts down during the following temperature related scenarios At POST and in the OS HP iLO performs an orderly shutdown if a cautionary temperature level is detected If the server hardware detects a critical temperature level before an orderly shutdown occurs the server performs an immediate shutdown When the Thermal Shutdown feature is disabled in RBSU HP iLO does not perform an orderly shutdown when a cautionary temperature
7. s 42 Powering and selecting boot OPTIONS crescit esse tere Det ears etl on Sar crap teen ventions V pee er FEDERE 42 Registering nes YU eso 43 Fide 44 nien MM C 44 Processor OPON 44 Miura 52 5 in 54 Memory subsystem architecture 1 eene eene nennen nennen enne 55 Singles duals and quad sank DIMMs iii EE PEE E ses etie ere ibi Hd 55 DIMM Ecl 56 Memoneonilgurailaris sio Sp EIER DR Ham mM LE 56 General DIMM slot population guidelines a Le RON tx Et lem ioo 57 Installing a DIMM E 58 Hot plug hard drive options MEDI Hm 59 Installing a hot plug SAS or SATA hard drive de PR MEM MS 59 Removing a hot plug SAS or SATA hard drive 60 EEEo E D PN EM cu aet Eb c MET enfer 61 Installing the flash backed write cache 62 Installing the FBWC capacitor pack
8. Ped erra 89 ERI hes debs Eo nahh Ee ENUMERARE Mad MO apd bd bea T be tea Aa bp HMM MM HAM MAE 90 SAS harddrive cabliN grise ERR eM Eee ee ee ee 90 Optical drive CAI 91 FBWC ea UD 92 Chipset SATA cable pli au 93 150W power cable Option lt dap eU UE 97 Sofiware and configuration vtilihes tta AME HUE 98 S rver Modea ero GA 98 Server QuickSpecs 98 FAP il Managerrient Engine misia is erepto e erro CE Fe Re 98 WG t 98 Intelligent 100 HP Insight Remote Support software 102 4 Scripting T PT 102 HP Service for Proliant Pra i tece Had
9. UJ Hardware options installation 58 7 Install the DIMM 8 Install the access panel on page 25 9 Install the server into the rack Installing the server into the rack on page 40 10 Connect each power cord to the server 11 Connect each power cord to the power source 12 Power up the server on page 23 Use RBSU HP ROM Based Setup Utility on page 103 to configure the memory mode For more information about LEDs and troubleshooting failed DIMMs see Systems Insight Display LED combinations on page 12 Hot plug hard drive options When adding hard drives to the server observe the following general guidelines system automatically sets all device numbers e If only one hard drive is used install it in the bay with the lowest device number Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array Installing a hot plug SAS or SATA hard drive The server can support 8 SAS or SATA hard drives in a SFF or LFF configuration or the following configurations with the optional hard drive cage Hard drive cage option on page 76 e 12 LFF e 16 SFF 25 SFF To install the component Hardware options installation 59 1 Remove the drive blank 2 Prepare the drive 4 Determine the status of the drive from the drive LED definitions on page 19 Removing hot plug SAS or SATA hard drive
10. and then tighten the thumbscrew Install the primary PCle riser cage on page 31 Install the access panel on page 25 Slide the server into the rack Connect the LAN segment cables Connect each power cord to the server Connect each power cord to the power source Ui W N Power up the server on page 23 Expansion board options The server supports PCI Express expansion boards The server ships with PCle riser boards and expansion slots PCle expansion boards are supported with optional riser boards Removing the expansion slot blanks 740200 e 6 8 1 i 1 o 1 Hardware options installation 71 3 Extend the server from the rack page 23 4 Remove the access panel on page 25 5 f you need to remove a blank from the primary PCle riser cage remove the PCle riser cage Remove the primary PCle riser cage on page 29 6 df you need to remove a blank from the secondary PCle riser cage remove the secondary PCle riser cage on page 30 7 Remove the expansion slot blank To install the component reverse the removal procedure Installing a half length expansion board 1 Power down the server on page 23 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend the server from the rack on page 23 4 Remove the access panel on page 25 5 Do one of the following o Remove the primary PCle riser cag
11. capacitor pack cable to the connector on the top of the cache module 9 10 Id 12 13 Install the access panel on page 25 Install the server into the rack Installing the server into the rack on page 40 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Installing the FBWC capacitor pack AN CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use this controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data To install the component 1 FP Back up all data Close all applications AN CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 23 Remove the access panel on page 25 Install the FBWC module Installing the flash backed write cache module on page 62 if it is not already installed H
12. rack or the server The contents of the server shipping carton include e Server e Power cord e Hardware documentation Documentation CD and software products Raclemounting hardware In addition to the supplied items you might need e Operating system or application software Hardware options Installing hardware options Install any hardware options before initializing the server For options installation information refer to the option documentation For information refer to Hardware options installation on page 44 Installing the server into the rack AN CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top 1 Install the server and cable management arm into the rack For more information see the installation instructions that ship with the 2U Quick Deploy Rail System 2 Connect peripheral devices to the server For information on identifying connectors see Rear panel components on page 13 Setup 40 Z WARNING reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into RJ 45 connectors 3 Connect the power cord to the rear of the server 4 Install the power cord anchors 5 Secure the cables to the cable management arm 27 IMPORTANT When using cable ma
13. 2 PCle riser connector 23 Primary processor 1 riser connector Processor 1 socket FlexibleLOM SAS port 1i SAS port 2i SAS cache module connector 9 Ho 14 H5 H hz as 9 20 2n 22 23 24 28 26 7 28 29 30 31 32 System maintenance switch S1 Off Off HP security is enabled On iLO security is disabled 52 Off Off System configuration can be changed On System configuration is locked Off Off Power on password is enabled On Power on password is disabled 56 Off Off 2 No function On ROM reads system configuration as invalid EC _ si eem moo Pem Component identification 16 s12 Reed To access redundant ROM set S1 S5 and S6 to on When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM AN CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to properly configure the server or data loss could occur NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debug mechanisms Crash dump log analysis is an essential part of diagnosing reliability problems such as hangs in operating systems device drivers and applica
14. 750 W at 200 V to 240 V AC input HP 750 W CS Platinum Plus power supply 94 efficiency Input requirements Rated input voltage Rated input frequency 50 Hz to 60 Hz 8 5A to 3 5 Maximum rated input power 831 Wat 115 V AC input 808 W at 230 V AC input Btus per hour 2878 at 100 V AC 2769 at 200 V AC Rated steady state power Maximum peak power 100V to 240V 750 W at 100 V to 120 V AC input 750 W at 200 V to 240 V AC input 750 W at 100 V to 120 V AC input 750 W at 200 V to 240 V AC input Specifications 123 HP 750 W 48V CS DC power supply 94 efficiency Specification Rated input voltage 36V to 72V DC 48V DC nominal input Rated input frequency Rated input current 2 3A at 36V DC 12A at 72V DC 17A at 48V DC nominal input Rated input power 840 W at 36V DC input Btus per hour 830 W at 72V DC input 820 W at 48V DC nominal input 2865 at 36V DC input 2830 at 72V DC input 2796 at 48V DC nominal input a l Rated steady state power 750 W Rated peak power 750 W AN CAUTION This equipment is designed to permit the connection of the earthed conductor of the DC supply circuit to the earthing conductor at the equipment If this connection is made all of the following must be met This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which th
15. ERN aE 103 HP Smart Update RU ero iM Ea essei Hague 103 HP ROM Based Selup ed eee cedet ted eee erede Taste eoa 103 Uem 104 Jule tenliguralibrt pEOCOSE rU DIDUHP RUE 104 Boot OPTIONS 105 Sese o bte Ses esc tuit tud 105 Re entering the server serial number and product 105 Utilities and ap MUN 106 Array Configuration 225 Sr cated ae ida ETN 106 Option 107 xem 107 Automatic Server ceo a ET 107 B mU 108 Redundant ROM support RRRRREEEEEEEEMEEMEEEEMMMMMMMMMMMMM 108 Keeping cuento fa Denia GENE 108 Ml I EE 108 Software and espe YE 109 Version 109 HP Operating Systems and Virtualization Software Support for ProLiant 109 HP Technology Service
16. Extend the server from the rack 1 Pull down the quick release levers on each side of the server 2 Extend the server from the rack Z WARNING reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before extending a component from the rack Operations 23 3 After performing the installation or maintenance procedure slide the server back into the rack and then press the server firmly into the rack to secure it in place Z WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers Remove the server from the rack To remove the server from an HP Compaq branded telco or third party rack 1 Power down the server on page 23 2 Extend the server from the rack on page 23 3 Disconnect the cabling and remove the server from the rack For more information refer to the documentation that ships with the rack mounting option 4 Place the server on a sturdy level surface Operations 24 Remove the access panel Z WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug c
17. Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique regulatory model number The regulatory model number can be found on the product nameplate label along with all required approval markings and information When requesting compliance information for this product always refer to this regulatory model number The regulatory model number is not the marketing name or model number of the product Federal Communications Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label
18. and hardware procedures see the HP Trusted Platform Module Best Practices White Paper on the HP website http www hp com support For more information on adjusting TPM usage in BitLocker see the Microsoft website http technet microsoft com en us library cc7 32774 aspx Hardware options installation 89 Cabling SAS hard drive cabling e hard drive cabling GE gt 455 5 SFF cabling with optional drive cage Cabling 90 e hard drive cabling Cabling 91 FBWC cabling 8 or 16 drive SFF 8 drive LFF Cabling 92 e 12 LFF or 25 SFF PCle option Depending on the server configuration you may need to remove the primary PCle riser cage on page 29 before cabling to a PCle expansion board Chipset SATA cable option With the chipset SATA cable option the chipset SATA controller can be used with a single SATA hard drive that is installed in one hard drive bay of the SFF or LFF hard drive cage e When using the chipset SATA configuration the following conditions apply o Only drive bay 5 is enabled The remaining drive bays are disabled The optical bay is disabled because the chipset SATA controller port on the system board is redirected from the optical bay to the drive cage Cabling 93 o drive status LEDs are supported o Hard drive thermal status monitoring is not supported o Hotplug operation is not support
19. into the rack Installing the server into the rack on page 40 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Secure the primary PCle riser cage full length expansion board retainer 1 2 UJ Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 23 Remove the access panel on page 25 Install a full length expansion board Installing a full length expansion board on page 73 Install the primary PCle riser cage on page 31 Operations 32 gd Secure the full length expansion board retainer Install the access panel on page 25 Install the server into the rack Installing the server into the rack on page 40 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Secure the secondary PCle riser cage full length expansion board retainer 15 2 uU UJ Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 23 Remove the access panel on page 25 Install a fulllength expansion board Installing a full length expansion board on page 73 Install the secondary PC
20. laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825 1 The product does not emit hazardous laser radiation Each laser product complies with 21 CFR 1040 10 and 1040 11 except for deviations pursuant to Laser Notice No 50 dated June 24 2007 and with IEC 60825 1 2007 N WARNING Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product s installation guide may result in hazardous radiation exposure To reduce the risk of exposure to hazardous radiation Do not try to open the module enclosure There are no user serviceable components inside not operate controls make adjustments or perform procedures to the laser device other than those specified herein e Allow only HP Authorized Service technicians to repair the unit The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States Battery replacement notice Z WARNING computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury Do not attempt to recharge the
21. levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u de HP website http www hp com go selfrepair Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pe as para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou f
22. or to download SPP see the HP website http www hp com go spp HP Smart Update Manager The HP SUM provides intelligent and flexible firmware and software deployment This technology assists in reducing the complexity of provisioning and updating HP Proliant Servers options and Blades within the data center HP SUM is used to deploy firmware and software in SPP HP SUM enables system administrators to upgrade ROM images efficiently across a wide range of servers and options This tool has the following features e Enables GUI and a command line scriptable interface e Provides scriptable command line deployment e Requires no agent for remote installations Enables dependency checking which ensures appropriate install order and dependency checking between components Deploys software and firmware on Windows and Linux operating systems Performs local or remote one to many online deployment Deploys firmware and software together e Supports offline and online deployment Deploys necessary component updates only Downloads the latest components from Web Enables direct update of BMC firmware HP iLO For more information about HP SUM and to access the HP Smart Update Manager User Guide see the HP website http www hp com go hpsum documentation HP ROM Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include
23. prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Processor option The server supports single and dual processor operation A A A 2 CAUTION avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server CAUTION To help avoid damage to the processor and system board do not install the processor without using the processor installation tool CAUTION prevent possible server malfunction and damage dual processor configurations must contain processors with the same part number IMPORTANT Processor socket 1 must be populated at all times or the server does not function properly To install the component 1 Update the system ROM Locate and download the latest ROM version from the HP website hitp www hp com support Follow the instructions on the website to update the system ROM 2 Power down the server on page 23 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Extend the server from the rack on page 23 5 Remove the access panel on page 25 Hardware options installation 44 6 Ifa full length expansion board is installed the primary PCle riser cage release the full length expansion board retainer and then r
24. requested HP Service provides a TPM with the spare system board Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity HP is not liable for blocked data access caused by improper TPM use For operating instructions see the encryption technology feature documentation provided by the operating system Installing the Trusted Platform Module board UJ N WARNING reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed Z WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove the server fro
25. service personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Product ID The following warning appears Warning The Product ID should ONLY be modified by qualified service personnel This value should always match the Product ID on the chassis Enter the product ID and press the Enter key Press the Esc key to close the menu Press the Esc key to exit RBSU Software and configuration utilities 105 11 Press the F10 key to confirm exiting RBSU The server automatically reboots Utilities and features Array Configuration Utility ACU is a browser based utility with the following features e Runs asa local application or remote service accessed through the HP System Management Homepage e Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration e Suggests the optimum configuration for an unconfigured system e For supported controllers provides access to licensed features including o Moving and deleting individual logical volumes o Advanced Capacity Expansion SATA to SAS and SAS to SATA o Offline Split Mirror o RAID 6 and RAID 60 RAID 1 ADM and RAID 10 ADM o Drive Erase o Video On Demand Advanced Controller Settings e Provides different operating modes enabling faster configuration or greater control over the co
26. the DIMMs native speed See the following tables for details Populated DIMM speed MT s RDIMM Single rank Memory module Memory bus Memory bus Memory bus or native speed speed standard speed low speed ultra low Dual rank voltage memory voltage memory voltage memory module module module 1600 MHz 1600 MHz 1333 MHz 1333 MHz 1333 MHz 1333 MHz 1333 MHz 1333 MHz 2 2 Single rank 1600 MHz 1333 MHz 1333 MHz 1333 MHz 1333 MHz 2 2 Dual rank 1600 MHz 1333 MHz 1333 MHz 1066 MHz 1333 MHz 2 2 mixed 1600 MHz 1333MHz 1333 MHz 1066 MHz 1333 MHz 3 3 Single rank 1600 MHz 1066 MHz 1066 MHz 800 MHz 1333 MHz 3 3 Dualrank 1600 MHz 1066 MHz 800 MHz 667 MHz 1333 MHz Hardware options installation 53 Single rank module Memory bus Memory bus Memory bus or native speed speed standard speed low speed ultra low Dual rank voltage memory voltage memory voltage memory module module module 3 mixed 1600 MHz 1066 MHz 800 MHz 667 MHz 1333 MHz Populated DIMM speed 5 LRDIMM Number of Memory module Memory bus Memory bus Memory bus LRDIMMs native speed speed standard speed low speed ultra low voltage memory voltage memory voltage memory module module module mame MHz 1333 mame 1353 Hs 1066 M mame joome 667 If RDIMMs of different native voltages are installed together you can change the DIMM voltage thr
27. the Ethernet cable and press the Power On Standby button 2 During the initial boot Setup 42 modify the server configuration ROM default settings press F9 when prompted from the start up sequence to enter the RBSU By default RBSU runs in the English language o If you do not need to modify the server configuration and are ready to install the system software press F10 to access Intelligent Provisioning NOTE If an HP Smart Array controller has been added or is embedded in the system the controller defaults to a RAID configuration based on the size and number of hard drives installed For more information on modifying the controller default settings see the documentation on the Documentation CD For more information on automatic configuration see the HP ROM Based Setup Utility User Guide on the Documentation CD or the iLO Management Engine Information Library http www hp com go ilomgmtengine docs Registering the server To register the server refer to the HP Registration website hitp register hp com Setup 43 Hardware options installation Introduction more than one option is being installed read the installation instructions for all the hardware options and identify similar steps to streamline the installation process WARNING reduce the risk of personal injury from hot surfaces allow the drives and internal system components to cool before touching them CAUTION To
28. the cache module functions properly but without the performance advantage of the battery pack Hardware options installation 61 NOTE data protection and the time limit also apply if a power outage occurs When power is restored to the system an initialization process writes the preserved data to the hard drives Installing the flash backed write cache module AN CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use this controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data To install the component 1 Back up all data 2 Close all applications AN CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up 3 Power down the server on page 23 4 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 5 Extend the server from the rack on page 23 6 Remove the access panel on page 25 7 Install the cache module 2 Bs A III T Hardware options installation 62 8 Connect
29. the following e Configuring system devices and installed options e Enabling and disabling system features e Displaying system information e Selecting the primary boot controller Software and configuration utilities 103 e Configuring memory options e Language selection For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu Using RBSU To use RBSU use the following keys e Toaccess RBSU press the F9 key during power up when prompted e navigate the menu system use the arrow keys e make selections press the Enter key e access Help for a highlighted configuration option press the F1 key 272 IMPORTANT RBSU automatically saves settings when you press the Enter key The utility does not prompt you for confirmation of settings before you exit the utility To change a selected setting you must select a different setting and press the Enter key Default configuration settings are applied to the server at one of the following times e Upon the first system power up e After defaults have been restored Default configuration settings are sufficient for proper typical server operation but configuration settings can be modified using RBSU The system will prompt you for access to RBSU with each power up Auto contiguration process The auto configuration process automatically runs when you boot the server fo
30. there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected e Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 e 1 800 HP INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 e 1 281 514 3333 To
31. to build an unattended automated installation for high volume server deployments The Scripting Toolkit is designed to support ProLiant BL ML DL and SL servers The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process The Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configuration process cuts time from each deployment making it possible to scale rapid high volume server deployments For more information and to download the Scripting Toolkit see the HP website http www hp com go ProLiantSTK Software and configuration utilities 102 HP Service Pack for ProLiant SPP is a release set that contains a comprehensive collection of firmware and system software components all tested together as a single solution stack for HP ProLiant servers their options BladeSystem enclosures and limited HP external storage SPP has several key features for updating HP ProLiant servers Using HP SUM as the deployment tool SPP can be used in an online mode on a Windows or Linux hosted operating system or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode For more information
32. to fill empty vertical spaces in the rack This arrangement ensures proper airflow Using a rack without blanking panels results in improper cooling that can lead to thermal damage The 9000 and 10000 Series Racks provide proper server cooling from flow through perforations in the front and rear doors that provide 64 percent open area for ventilation AN CAUTION When using a Compaq branded 7000 series rack install the high airflow rack door insert PN 32728 1 B21 for 420 rack PN 157847 B21 for 220 rack to provide proper fronHo back airflow and cooling AN CAUTION Ifa third party rack is used observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment e Front and rear doors If 420 rack includes closing front and rear doors you must allow 5 350 sq cm 830 sq in of holes evenly distributed from top to bottom to permit adequate airflow equivalent to the required 64 percent open area for ventilation Side The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm 2 75 in Ur IMPORTANT The HP ProLiant DL385p Gen8 Server cable management arm is not supported on Compaq branded 7000 series racks Temperature requirements To ensure continued safe and reliable equipment operation install or position the system in a well ventilated climate controlled environment The maximum recommended ambient operating temperature TMRA
33. 10 Connect each power cord to the server 11 Connect each power cord to the power source 12 Power up the server on page 23 Redundant hot plug power supply option AN CAUTION All power supplies installed in the server must have the same output power capacity Verify that all power supplies have the same part number and label color The system becomes unstable and may shut down when it detects mismatched power supplies Label color Output 4 750W we 7509 48V DC 720077 AN CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank 27 IMPORTANT Before selecting power supplies HP recommends that you run the HP Power Advisor to determine the right size power supply for your server configuration HP Power Advisor is available as both an online tool running directly from the HP website and as a downloadable tool Instructions on how to download and use the tool are available on the HP website http www hp com go hppoweradvisor To install the component 1 Access the product rear panel on page 26 Hardware options installation 68 2 Remove the blank Z WARNING reduce the risk of personal injury from hot surfaces allow the power supply or power supply blank to cool before touching it 3 Insert the power supply into the power supply bay until it clicks into place 4 Conn
34. 8501 AAAGH AEH 212 HP EC HP MWA BSA zc Mtl A BHAYANA CSR FES ASSH F217 25 5 HPE aS FSS HE ASAP USS SLICE CSR FEAE SHI LAUC IAU BI E AL AHI 01 FE DAS o At Ao cst YATE FESS 220 27H SHES AAAA SHa O FES DAS AP ASA POS MSO ASHE KS 0 7012 8101 MAE HSE UY HPSEP 2A 42 7 AAAA SAAS 24 88 oa MUA SUAS FSS DASHES 0181 S ES Illustrated Paris Catalogo No EASA 9800 CSR MD AES REA TUO ASHE 2 CS AAS HEO 715 58 FAAUE 2210 5851 SH FI 80 APSE AACS YY FE 442 SO 25 45 HP SSS 8 AUA HPE ABO WS HSS HPS SHEA CSR FER BE AVA BELICE 280 wet FES HPS HEO SHE APOE ABE 712 SA BAS 212 5U HPS BEHO Sch ABO WAS FSS EA ARO aret AAA EHO AEO Wy st PES WHS YE 2 HP DA Hal SS APS 4 USC 224 BS HPE 2E 9 vist use vus SSeia SI cin Mul g HP 2244 4e 180 RHAG UIS E TES MMA 821401 S0 HAS A amp hitp www hp com go selfrepair amp 8l etel Support and other resources 133 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Ut
35. Arrays Before installing an operating system you can use the ORCA utility to create the first logical drive assign RAID levels and establish online spare configurations The utility also provides support for the following functions Reconfiguring or more logical drives e Viewing the current logical drive configuration e Deleting a logical drive configuration Setting the controller to be the boot controller e Selecting the boot volume If you do not use the utility ORCA will default to the standard configuration For more information regarding the default configurations that ORCA uses see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu For more information about the controller and its features see the HP Smart Array Controllers for HP Proliant Servers User Guide on the HP website http bizsupport2 austin hp com bc docs support SupportManual cO 1608507 c01608507 pdf To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http bizsupport austin hp com bc docs support SupportManual c00729544 c00729544 pdf ROMPag utility The ROMPaq utility enables you to upgrade the system firmware BIOS To upgrade the firmware insert a ROMPaq USB Key into an available USB port and boot the system In addition to ROMPaq Online Flash Components for Windows and Linux operating systems are availa
36. Before the OS loads HP provides support for USB devices through legacy USB support which is enabled by default in the system ROM Legacy USB support provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functionality for the following POST e RBSU e Diagnostics DOS e Operating environments which do not provide native USB support Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support The server has a single ROM that acts as two separate ROM images In the standard implementation one side of the ROM contains the current ROM program version while the other side of the ROM contains a backup version NOTE The server ships with the same version programmed on each side of the ROM Safety and security benefits When you flash the system ROM ROMPaq writes over the backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM Keeping the system current Drivers IMPORTANT Always perform a backup before installing or updating device drivers The server includes new hardware that may not have driver support on all OS installation media If you are installing an Intelligent Provisioning suppor
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38. Extend the server from the rack iiie enis rer rh Fb t MER REM 23 Remove the server from the eene nnne hern hne nnne nennen 24 Remove the access enne 25 Install the access 25 Access the product rear eterne nennen enne nennen 26 Opening the cable management eene eene nennen nennen ener 26 Remove the o ENTENDER 26 Remove the hotplug TO conste qaot ipt stems 27 Remove the full length expansion 28 Remove the primary PCle riser cage ic esse vii etas at ill ub eis que dibla uio vies ks fedeli oo cR RUNI do uS 29 Remove the secondary o cipi less 30 Install the primary PCle riser cage eas TRE e ANUAL Oden MEN uev ers 31 Secure the primary PCle riser cage full length expansion board retainer 32 Secure the secondary PCle riser cage full length expansion board
39. HP ProLiant DL385p Gen8 Server User Guide Abstract This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 661850 001 June 2012 Edition 1 Copyright 2012 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft Windows and Windows Server are U S registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Contents or d i Do em 7 Front panel components 00 7 Front panel EDs and b flons ccce eod erret ed Eee Tocem 9 Access the Systems Insight Display user ea 10 Eur nasce 11 Systems Insight Display LED
40. LED Only one power supply is installed and that power supply is in standby Power supply fault System board fault One or more of the following conditions may exist Redundant power supply is installed and only one power supply is functional AC power cord is not plugged into redundant power supply Redundant power supply fault Power supply mismatch at POST or power supply mismatch through hot plug addition a e Ae Sendo Power cap off Flashing green Waiting for power Bu 077 iy IMPORTANT more than one DIMM slot LED is illuminated further troubleshooting is required Test each bank of DIMMs by removing all other DIMMs Isolate the failed DIMM by replacing each DIMM in a bank with a known working DIMM Rear panel components Component identification 13 Serial connector FlexibleLOM ports Shown 4x1Gb Optional 2x10Gb port 1 on right side Rear panel LEDs and buttons joco ononon ca IL _ i Re 6009 mm UID LED button Off Deactivated Solid blue Activated Flashing blue System being managed remotely 2 Power supply 2 Off System is off or power supply has failed LED Solid green Normal Power supply 1 Off System is off or power supply has failed LED Solid green Normal NIC activity LED Off No network activity Solid gre
41. Pofllallo supere cti ipee AR a M 110 Change control and proactive notification NN 110 IR IEEE ET RIEA 111 Troubleshooting resources sass ivecdiret ui aa vn RAREERR MEE UD MARE RR 111 112 Regulatory compliance NOCES c paier 114 Regulatory compliance identification numbers as AR 114 Federal Communications Commission Toll Ce rH RR RE e Dr Pa renee ee eR Ebert 114 IIE 114 FCC Notice Class A nene eene 114 FCC Notice Class B Equipment 0 ccccccccccesseccescsseceescsseeeeeeesseeeeessseeeesesseeeesecseseesesssneeesensaaeeeenas 114 Declaration of conformity for products marked with the FCC logo United States 115 HP n pM OR RM noU Ren RD aM A t
42. R SRR EA BITER HP HREM TRXOS H RA HEERS AHP SAB THEMES ERR HP http www hp com go selfrepair Support and other resources 132 makat 712 CSR SALAD MHSAS I gt 36 518 PERS RET EC RIIETE HP sk HP ARISE EKMHERSCE T CSR E RER Bll HP HS BETA TE EIR CSR SAB THEATERS BH RSS BH ALAS 2 FARTHER RU SE UE BH SHEARS AB TMHE MA HP BEB gt Se to BRERA RAPA OA gt ims Atlee AIR AR ALM 2 HP B TBI BURERT SRS ft Bs FEO ENS fest AA CSR RI RT ESESERRAMT ERFH o ABS PATRAS RRA 2 E SUR ABER CSR BRB E ASIANS AERIS GA 5 ALFER HP ARI AI TRIER Ef S PE BGEGR UE ARES gt HP EF HEERA ARINE E AR HP B3 SH RR TROU ES 2755402575 SH HP 8 http www hp com go selfrepair am e HP ASS 42 AZS ASD ABO UE tB DA AL CIS BEA S WHS UES H7 9181 DA SECR FBS Ch
43. RAE UR RU HG PEU 134 137 Rene A A A EE ere He Rene tee 138 6 Component identification Front panel components e 8 drive SFF configuration e eom e 16 drive SFF configuration with optional drive cage em Component identification 7 1 Drive bays box 2 Systems Insight Display USB connectors 2 e 25 SFF drive configuration Quick release levers 2 Drive bays USB connector e 8 drive LFF configuration T Component identification 8 e 12 drive LFF configuration 2 2 71 Front panel LEDs and buttons e SFF i 0 29090 5 15 000000 0000 Component identification 9 Item Description Status NIC status LED Off No network link Solid green Link to network Flashing green Network activity Health LED Solid Green Normal Flashing Amber System degraded Flashing Red System critical To identify components in degraded or critical state see Systems Insight Display LEDs on page 1 Power On Standby button Off Power cord not attached or po
44. SR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Support and other resources 127 Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilita nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di
45. Z CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Determine the status of the drive from the hot plug SAS hard drive LED combinations Drive LED definitions on page 19 2 Back up all server data on the drive Hardware options installation 60 3 Remove the drive Controller options The server ships with an embedded Smart Array 420 controller For more information about the controller and its features see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website http bizsupport2 austin hp com bc docs support SupportManual cO 1608507 c01608507 pdf To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http bizsupport austin hp com bc docs support SupportManual c00729544 c00729544 pdf Upgrade options exist for the integrated array controller For a list of supported options see the QuickSpecs on the HP website http www hp com support The server supports FBWC FBWC consists of a cache module and a capacitor pack The DDR cache module buffers and stores data being written by the controller When the system is powered on the capacitor pack charges fully in about 5 minutes In the event of a system power failure a fully charged capacitor pack prov
46. age 29 Operations 34 If a ful length expansion board is installed the secondary PCle riser cage release the expansion board retainer and remove the secondary PCle riser cage on page 30 6 Remove the air baffle ra To install the component reverse the removal procedure 35 Operations Setup Optional installation services Delivered by experienced certified engineers HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems HP Care Packs let you integrate both hardware and software support into a single package A number of service level options are available to meet your needs HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy to buy easy to use support packages that help you make the most of your server investments Some of the Care Pack services are e Hardware support 6 Callto Repair 4 24x7 Same Day 4 Hour Same Business Day e Software support o Microsoft o Linux o Proliant Essentials HP SIM and RDP o VMWare e Integrated hardware and software support o Critical Service o Proactive 24 o Support Plus o Support Plus 24 e Startup and implementation services for both hardware and software For more information on HP Care Pack Services see the HP website http www hp com services carepack Rack planning resources The
47. ardware options installation 63 8 Connect the capacitor pack cable to connector the top of the cache module 9 Install one or two FBWC capacitor packs into the FBWC capacitor pack holder 10 Install the FBWC capacitor pack holder into the server Hardware options installation 64 16 drive SFF Hardware options installation 65 e 12 drive LFF Install the access panel on page 25 Install the server into the rack Installing the server into the rack on page 40 Connect each power cord to the server Connect each power cord to the power source U N e Power up the server on page 23 Optical drive option 1 Power down the server on page 23 2 Remove all power a Disconnect each power cord from the power source Hardware options installation 66 b Disconnect each power cord from the server 3 Extend the server from the rack on page 23 4 Remove the access panel on page 25 5 Remove the existing media drive option or blank JOT Sr ee oo 6 Slide the optical drive into the drive bay o Hardware options installation 67 7 Connect the power and data cable to the system board and the optical drive 8 Install the access panel on page 25 9 Install the server into the rack Installing the server into the rack on page 40
48. battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water Batteries battery packs and accumulators should not be disposed of together with the general household waste To forward them to recycling or proper disposal use the public collection system or return them to HP an authorized HP Partner or their agents Regulatory compliance notices 118 For more information about battery replacement proper disposal contact an authorized reseller an authorized service provider Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales giveaway or promotion Contact a qualified Taiwanese recycler for proper battery disposal Power cord statement for Japan WANS EJ kOe BEV Few HAS ni BRS 4 EF HEE vU Regulatory compliance notices 119 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent e
49. ble for updating the system firmware The ROMPaq utility checks the system and provides a choice if more than one exists of available firmware revisions For more information see the Download drivers and software page for the server To access the page enter the following web address into the browser http www hp com support lt servername gt For example http www hp com support dl360g6 Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND does not apply to HP ProLiant DL980 Servers or panic A system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang At the same time the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system You can disable ASR from the System Management Homepage or through RBSU Software and configuration utilities 107 USB support HP provides both standard USB 2 0 support and legacy USB 2 0 support Standard support is provided by the OS through the appropriate USB device drivers
50. cess panel on page 25 If a full length expansion board is installed slot 1 release the full length expansion board retainer and then remove the primary PCle riser cage If a full length expansion board is installed slot 4 release the full length expansion board retainer and then remove the secondary PCle riser cage Remove the air baffle on page 34 Hardware options installation 77 Remove the fan cage 8 if installed T Disconnect and remove the optical drive cable 9 Disconnect the cable a 78 Hardware options installation b Remove the cable from the DIMM guard 10 Using a 15 Torx screwdriver remove the two optical drive retaining screws and then remove the optical drive cage Hardware options installation 79 11 Install the optional hard drive cage 12 Install the hard drives or hard drive blanks 13 To access the cables remove the fan bracket on the right side of the chassis 14 Connect the cables Hardware options installation 80 a Connect one end of the power cable to the SAS backplane and the other end to power connector on the system board Hardware options installation 81 15 Connect the end of each SAS signal cable to SAS backplane and then route the SAS signal cables behind the cable guide Do not connect the other ends yet 16 Install the fan bracket Be sure that the cables are properly routed in the channel alo
51. ded with the kit Install the 2U rack bezel into the chassis and then lock the 2U rack bezel with the key HP Trusted Platform Module option Use these instructions to install and enable a TPM on a supported server This procedure includes three sections 1 Installing the Trusted Platform Module board 2 Retaining the recovery key password on page 89 3 Enabling the Trusted Platform Module on page 89 Enabling the TPM requires accessing RBSU HP ROM Based Setup Utility on page 103 For more information about RBSU see the HP website http www hp com go ilomgmtengine docs TPM installation requires the use of drive encryption technology such as the Microsoft Windows BitLocker Drive Encryption feature For more information on BitLocker see the Microsoft website http www microsoft com AN CAUTION Always observe the guidelines in this document Failure to follow these guidelines can cause hardware damage or halt data access When installing or replacing a TPM observe the following guidelines e not remove an installed TPM Once installed the TPM becomes a permanent part of the system board e When installing or replacing hardware HP service providers cannot enable the TPM or the encryption technology For security reasons only the customer can enable these features Hardware options installation 86 When returning system board for service replacement do not remove the TPM from the system board When
52. dt 115 115 Canadian notice Avis 22 2 4 1 2222 2 050000 115 European Union regulatory notice si INIM 116 Disposal of waste equipment by users private households in the European 116 Japanese cade eee 117 exules LEER 117 Kec lme E 117 MINI qua TH pc cca sgn 118 laser compliance SRM 118 Battery replacement 118 Taiwan battery recycling notice sss eee ee nnne rennen enne nnne 119 l owerseore statemenblorD0pGrs DAS Nan Rd pela inr eu RU PERI TUS 119 rn an aro D MU MUR DK NEU nM ME iu 120 Preventing elesirostalfle iS ausente prt 120 Grounding methods to prevent electrostatic discharge 120 SECOND 121 5 Environmental specifications 020
53. dump 17 memory subsystem architecture 55 memory configuration requirements 56 memory configuring 56 57 memory mirrored 106 memory online spare 57 105 mirrored memory 106 N NIC connectors 13 NMI jumper 17 0 online spare memory 57 105 operating system crash 17 operating systems 42 109 optical drive 7 66 optical drive cable 91 optimum environment 36 Option ROM Configuration for Arrays ORCA 98 107 options installation 40 44 ORCA Option ROM Configuration for Arrays 98 107 PCI expansion slots 14 23 riser cage 29 31 74 phone numbers 126 power cord 119 power distribution unit PDU 38 Power On button 23 42 power requirements 38 power supply 68 power supply LEDs 14 power supply specifications 121 122 123 124 powering down 23 powering up 23 104 preparation procedures 23 problem diagnosis 111 R rack installation 36 39 rack mounting hardware 40 Index 139 rack resources 36 rack warnings 39 RBSU ROM Based Setup Utility 103 104 105 rear panel buttons 14 rear panel components 13 rear panel LEDs 14 rear panel accessing 26 redundant ROM 108 registering the server 43 regulatory compliance notices 114 116 removing hot plug SAS hard drive 60 removing the access panel 25 required information 126 retaining the recovery key password 89 ROM redundancy 108 ROMPaq utility 98 107 108 S safety considerations 39 108 SAS and SATA device numbers 18 sc
54. e Insight Remote Support Advanced For customers with mid size to large environments with over 500 devices who require HP Proactive Services or customers currently using HP Operations Manager or SAP Solution Manager to manage their environment HP recommends installing the latest HP Insight Remote Support Advanced software This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers storage network and SAN environments plus selected non HP servers that have a support obligation with HP It is integrated with HP Systems Insight Manager dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced Details for both versions are available on the HP website http www hp com go insightremotesupport To download the software go to Software Depot http www software hp com Select Insight Remote Support from the menu on the right The HP Insight Remote Support software release notes detail the specific prerequisites supported hardware and associated operating systems For more information e the HP Insight Remote Support Standard Release Notes on the HP website http www hp com go insightremotestandard docs e the HP Insight Remote Support Advanced Release Notes on the HP website http www hp com go insightremoteadvanced docs Scripting Toolkit The Scripting Toolkit is a server deployment product that enables you
55. e on page 29 o Remove the secondary PCle riser cage on page 30 6 Remove the expansion slot blank Removing the expansion slot blanks on page 71 Hardware options installation 72 1 Install the expansion board 10 I 12 13 14 Connect any required internal or external cables to the expansion board See the documentation ships with the expansion board Do one of the following o Install the primary PCle riser cage on page 31 o Install the secondary PCle riser cage Secondary PCle riser cage option on page 74 Install the access panel on page 25 Install the server into the rack Installing the server into the rack on page 40 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Installing a ful length expansion board 2 10 Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 23 Remove the access panel on page 25 If a ful length expansion board is installed in the primary PCle riser cage release the expansion board retainer and remove the primary PCle riser cage on page 29 If a ful length expansion board is installed in the secondary PCle riser cage release the expansion board retainer and remove the secondary PCle riser cage on page 30 Remove the expansi
56. e 20 62 63 FCC rating label 114 features 7 106 Federal Communications Commission FCC notice 114 115 firmware 109 front panel buttons 9 front panel components 7 G grounding methods 120 grounding requirements 38 Index 138 hard drive bays 7 hard drive cage 76 hard drive LEDs 19 hard drives determining status of 19 hardware options installation 40 44 health driver 107 health LEDs 9 heatsink 44 help resources 126 hot plug fans 21 26 hot plug SAS hard drive options 59 HP Insight Diagnostics 101 HP Insight Remote Support software 102 110 HP Smart Update Manager overview 98 103 HP technical support 110 126 identification number 114 iLO Integrated Lights Out 98 99 100 IML Integrated Management Log 98 100 Insight Diagnostics 101 108 installation services 36 installation server options 40 44 installing a hot plug SAS hard drive 59 installing hardware 44 installing the full length expansion board retainer 31 installing the server into the rack 40 installing the Trusted Platform Module board 87 Integrated Lights Out iLO 98 Integrated Management Log IML 100 Intelligent Provisioning 98 100 J Japanese notice 117 K Korean notices 117 L laser devices 118 LEDs 7 12 19 LEDs front panel 19 LEDs hard drive 19 LEDs SAS hard drive 19 LEDs troubleshooting 19 111 M mechanical specifications 121 memory 52 55 56 57 memory configurations 56 57 memory
57. e DC supply system earthing electrode conductor is connected This equipment must be located in the same immediate area such as adjacent cabinets as any other equipment that has a connection between the earthed conductor of the same DC supply circuit and the earthing conductor and also the point of earthing of the DC system The DC system must be earthed elsewhere The DC supply source is to be located within the same premises as the equipment Switching or disconnecting devices must not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor AN CAUTION To reduce the risk of electric shock or energy hazards This equipment must be installed by trained service personnel as defined by the NEC and IEC 60950 1 Second Edition the standard for Safety of Information Technology Equipment Connect the equipment to a reliably grounded SELV source An SELV source is a secondary circuit that is designed so normal and single fault conditions do not cause the voltages to exceed a safe level 60 V DC The branch circuit overcurrent protection must be rated 24 A HP 1200 W CS Platinum Plus Power Supply 90 efficiency Input requirements 100 AC to 240V Specifications 124 Rated input frequency 50 Hz to 60 Hz 9 fo 5 5A Maximum rated input power 897 W at 100V AC input 1321 W at 200V AC input Btus per hour 3061 at 100V AC input 4506 at 200V AC input Rated s
58. e ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A pe a com defeito deve ser enviada a documenta o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte de devolu o da pe a e determina a transportadora servico postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servicos local Para o programa norte americano visite site da HP http www hp com go selfrepair Support and other resources 131 ABR OO SE 517 SUE 57 1 AES CSR 1050 69 CST ERIS NEEE 5 LHP HEHEH ERRTREE AB 7 d CSR BSRSITIEELR 00 238 Y NH 9 3 SEIT ERR duis eI FO 15389 C AIC BEY SRBREKVAFRMESRCBRENET BFE RUEBOIEDMESC oMm COMMEMERCBEATY 81 5 3 HHPI SER S EET SUCI ARARA ik HPRRO MOMMIs 1290 SEO TREE HERES 57 0118 HPaT IX HPIESR RPGS 697 MRAP 02118 SER
59. e server from the rack on page 24 Extend the server from the rack on page 23 4 Remove the access panel on page 25 5 Remove the air baffle on page 34 6 Remove the fan cage CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage IMPORTANT For optimum cooling install fans in all primary fan locations For more information refer to the fan locations table fans on page 21 To install the component reverse the removal procedure Remove the hot plug fan To remove the component 1 Extend or remove the server from the rack Remove the server from the rack on page 24 Extend the server from the rack on page 23 2 Remove the access panel on page 25 Operations 27 3 Remove the fan Z CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage Ur IMPORTANT For optimum cooling install fans in all primary fan locations For more information refer to the fan locations table Hot plug fans on page 21 To install the component reverse the removal procedure Remove the full length expansion board CAUTION To prevent damage to the server or expa
60. ect the power cord to the power supply 5 Route the power cord Use best practices when routing power cords and other cables A cable management arm is available to help with routing To obtain a cable management arm contact an HP authorized reseller 6 Connect the power cord to the AC power source 7 Besure that the power supply LED is green Rear panel LEDs and buttons on page 14 FlexibleLOM option Z WARNING reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed Hardware options installation 69 remove the component 4 N O wo A UJ Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove any attached network cables Extend the server from the rack on page 23 Remove the access panel on page 25 Remove the primary PCle riser cage on page 29 Loosen the thumbscrew Remove the existing FlexibleLOM Pull the FlexibleLOM toward the front of the server while removing to avoid catching it on the rear chassis Hardware options installation 70 To install the component 1 Firmly seat the optional FlexibleLOM in the slot
61. ed Because only one drive bay is enabled all remaining drives can be removed For proper thermal cooling install blanks in all bays that do not have a drive installed Order a sufficient number of 6 35 cm 2 5 in or 8 89 cm 3 5 in hard drive blank option kits from an HP authorized reseller For more information see the server maintenance and service guide e standard SATA driver is included with supported operating systems No additional driver is required To install the component 1 Power down the server on page 23 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend the server from the rack on page 23 4 Remove the access panel on page 25 WARNING Eliminate the risk of electric shock by removing all AC power from the system before installing or replacing any non hotplug hardware option Disconnect all power cords to completely remove power from the server Z WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them IMPORTANT You have to remove the primary PCle riser cage if a full length expansion board is installed 5 Ifa full length expansion board is installed in slot 1 release the full length expansion board retainer and then remove the primary PCle riser cage Cabling 94 6 full length expansion board is in
62. emove the PCle riser cage 7 Ifa full length expansion board is installed in the secondary PCle riser cage release the full length expansion board retainer and then remove the PCle riser cage Hardware options installation 45 Remove the air on page 34 8 Open the heatsink retaining bracket and then remove the heatsink blank 9 Hardware options installation 46 10 Open processor socket locking lever and the retaining bracket and then remove the processor socket protective cover 27 IMPORTANT Be sure the processor remains inside the processor installation tool 11 If the processor has separated from the installation tool carefully re insert the processor in the tool Handle the processor by the edges only and do not touch the bottom of the processor especially the contact area Hardware options installation 47 12 The processor fits one way into the socket Use the alignment guides on the processor and socket to properly align the processor with the socket Install the spare processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED CAUTION THEPINS THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board Never install or remove a processor without using the processor installation tool Do not touch the processor socket contacts not tilt or slide the processor when lowering the processor into the socket
63. emperature range E Operating 10 to 35 C 50 F to 95 F hipping 30 C to 50 C 22 F to 122 F torage 309 to 60 C 22 F to 140 F Maximum wet bulb 28 C 82 4 F temperature Relative humidity noncondensing Operating 10 to 90 Non operating 5 to 95 All temperature ratings shown are for sea level An altitude derating of 1 C per 300 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 KPa Mechanical specifications Depth SFF 69 85 cm 27 50 in Depth LFF Width Weight 8 LFF 22 63 kg 30 19 kg 49 9 16 66 5 Ib Weight 12 LFF 20 02 kg 32 66 kg 44 1 Ib 72 Ib b Power supply specifications Depending on installed options the server is configured with one of the following power supplies e HP 460 W CS Gold power supply 92 efficiency on page 122 Specifications 121 e HP 460 W CS Platinum Plus power supply 94 efficiency on page 122 HP750W CS Gold power supply 92 efficiency on page 123 e HP750W CS Platinum Plus power supply 94 efficiency on page 123 e 750 W 48V CS DC power supply 94 efficiency on page 124 e HP 1200 W CS Platinum Plus power supply 90 efficiency page 124 For detailed power supply specifications see the quickspecs on the HP web
64. en Link to network Flashing green Network activity Gre Nee ik Non hot plug PCle riser board slot detinitions Primary PCle 2 riser slot description Secondary PCle 2 x16 riser slot description Slot form factor Slot form factor PCle2 x16 8 4 1 4 PCle2 x16 16 8 4 1 2 DENKT PCle2 x8 8 4 1 5 HL FH PCle2 x16 8 4 1 3 HL FH PCle2 x8 4 1 6 HL FH PCle2 x8 8 4 1 Notes e Primary denotes the riser cage is installed in the primary riser connector e Secondary denotes the riser cage is installed in the secondary riser connector e Installing the riser cages listed in the table above in either the primary or secondary riser connectors determines the form factor of the PCI cards supported by those riser cages Component identification 14 e denotes full length full height HL FH denotes half length full height LP denotes low profile e The riser cages support a maximum power of 150 W with an HP power cable This cable must be used for PCle card wattages greater than 75 W Slot description example Slot 3 PCle2 x8 4 2 1 T Negotiable link width s Physical connector link width Gen signaling rate Slot number System board components Fan connector 6 NM LL Fan connector 5 Processor 1 DIMM slots Fan connector 4 Fan connector 3 Component identification 15 Description i 5 7 i 20 n 22 Secondary processor
65. for most server products is 35 C 95 F The temperature in the room where the rack is located must not exceed 35 C 95 F Setup 37 AN CAUTION To reduce the risk of damage to the equipment when installing third party options Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits not exceed the manvfacturer s TMRA Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians This equipment is designed to operate in installations covered by NFPA 70 1999 Edition National Electric Code and NFPA 75 1992 code for Protection of Electronic Computer Data Processing Equipment For electrical power ratings on options refer to the product rating label or the user documentation supplied with that option N WARNING reduce the risk of personal injury fire or damage to the equipment do not overload the AC supply branch circuit that provides power to the rack Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility Z CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and kee
66. ge 102 HP Service Pack for ProLiant on page 103 Online and Offline Server QuickSpecs For more information about product features specifications options configurations and compatibility see the QuickSpecs on the HP website http h18000 www1 hp com products quickspecs ProductBulletin html At the website choose the geographic region and then locate the product by name or product category HP iLO Management Engine The HP iLO Management Engine is a set of embedded management features supporting the complete lifecycle of the server from initial deployment through ongoing management HP iLO The HP subsystem is a standard component of selected HP ProLiant servers that simplifies initial server setup server health monitoring power and thermal optimization and remote server administration The HP iLO subsystem includes an intelligent microprocessor secure memory and a dedicated network interface This design makes HP iLO independent of the host server and its operating system Software and configuration utilities 98 enables and manages the Active Health System on page 99 and also features Agentless Management All key internal subsystems are monitored by HP iLO SNMP alerts are sent directly by HP iLO regardless of the host operating system or even if no host operating system is installed Using HP iLO you can do the following Access a high performance and secure Remote Console to the server from a
67. have purchased a Care Pack service upgrade see the Support amp Drivers website http www8 hp com us en support drivers html If the problem cannot be resolved at the website call 1 800 633 3600 For more information about Care Packs see the HP website http pro ag sama houston hp com services cache 10950 0 0 225 121 html Customer Self Repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service Support and other resources 126 providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are ident
68. his server are identified by number and by letter Letters identify the population order e Slot numbers indicate the DIMM slot ID for spare replacement Population order For memory configurations with a single processor or multiple processors populate the DIMM slots in the following order LRDIMM Sequentially in alphabetical order A through Sequentially in alphabetical order A through L After installing the DIMMs use RBSU to configure Advanced ECC or online spare memory support Single dual and quad rank DIMMs To understand and configure memory protection modes properly an understanding of single dual and quad rank DIMMs is helpful Some DIMM configuration requirements are based on these classifications A single rank DIMM has one set of memory chips that is accessed while writing to or reading from the memory dual rank DIMM is similar to having two single rank DIMMs on the same module with only one rank accessible at a time A quad rank DIMM is effectively two dual rank DIMMs on the same module Only one rank is accessible at a time The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM Dual and quad rank DIMMs provide the greatest capacity with the existing memory technology For example if current DRAM technology supports 8 GB single rank DIMMs a dual rank DIMM would be 16 GB and a quad rank DIMM would be 32 GB LRDIMMs a
69. hp com go selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden de geillustreerde onderdelencatalogus aangemerkt met Nee Athankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor
70. identify this product refer to part series model number found on product Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Canadian notice Avis Canadien Class A equipment Regulatory compliance notices 115 This Class digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brovilleur du Canada Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Union regulatory notice Products bearing the CE marking comply with the following EU Directives e Voltage Directive 2006 95 EC e Directive 2004 108 EC Ecodesign Directive 2009 125 EC where applicable CE compliance of this product is valid if powered with the correct CE marked AC adapter provided by HP Compliance with these directives implies conform
71. ides power for up to 80 seconds During that interval the controller transfers the cached data from DDR memory to flash memory where the data remains indefinitely or until a controller retrieves the data AN CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use this controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose dota AN CAUTION To prevent a server malfunction or damage to the equipment do not add or remove the battery pack while an array capacity expansion RAID level migration or stripe size migration is in progress CAUTION After the server is powered down wait 15 seconds and then check the amber LED before unplugging the cable from the cache module If the amber LED blinks after 15 seconds do not remove the cable from the cache module The cache module is backing up data and dota is lost if the cable is detached IMPORTANT The battery pack might have a low charge when installed In this case a POST error message is displayed when the server is powered up indicating that the battery pack is temporarily disabled No action is necessary on your part The internal circuitry automatically recharges the batteries and enables the battery pack This process might take up to four hours During this time
72. ified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou main
73. ified by a host application rese dials blue The drive carrier firmware is being updated or requires an update pM MEMO ot drive No drive activity mnm not remove white Do not remove D drive Removing the drive causes one or more of the logical drives to fail Of the drive does not cause a Removing the drive does not cause a logical drive to foil drive to fail ee ILL LM drive is a member of one more logical drives ae green drive is rebuilding or performing a RAID migration stripe size migration capacity expansion or logical drive extension or is erasing The drive is a member of one or more logical drives and predicts EN 5 the drive will fail Flashing amber The drive is not drive is not configured and predicts the drive will fail and predicts the drive will fail Solid amber EEE drive has failed o de eee The drive is not configured by a RAID controller PCle riser cage LED CAUTION To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing or installing the PCle riser cage Component identification 19 Status On AC power is connected Off AC power is disconnected Missing Riser cage is not installed or power might not be connected FBWC module LEDs P222 P420 PA21 The FBWC module has three single color LEDs one amber and two green The LEDs a
74. ilities Intelligent Provisioning can configure the server and install an operating system eliminating the need for SmartStart CDs and Smart Update Firmware DVDs To install an operating system on the server with Intelligent Provisioning local or remote a Connectthe Ethernet cable and then power on the server b During server POST press the F10 key c Complete the initial Preferences and Registration portion of Intelligent Provisioning on page 100 d Atthe 1 Start screen click the Configure and Install button e To finish the installation follow the onscreen prompts An Internet connection is required to update the firmware and systems software e Remote deployment installation To remotely deploy an operating system use Insight Control server deployment for an automated solution For additional system software and firmware updates download the HP Service Pack for ProLiant from the HP website http www hp com go spp download Software and firmware must be updated before using the server for the first time unless any installed software or components require an older version For more information see Keeping the system current on page 108 The Smart Update Firmware DVD ISO is also available at the download tab on the HP website http www hp com go foundation For more information on using these installation methods see the HP website http www hp com go ilo Powering on and selecting boot options 1 Connect
75. ility AMP Advanced Memory Protection ASR Automatic Server Recovery CSA Canadian Standards Association CSR Customer Self Repair DDR double data rate FBWC flash backed write cache IEC International Electrotechnical Commission iLO Integrated Lights Out IML Integrated Management Log LFF large form factor Acronyms and abbreviations 134 NMI non maskable interrupt NVRAM non volatile memory ORCA Option ROM Configuration for Arrays PCle peripheral component interconnect express POST Power On Self Test RBSU ROM Based Setup Utility RDIMM registered dual in line memory module RDP Rapid Deployment Pack SAS serial attached SCSI SATA serial ATA SELV separated extra low voltage SFF small form factor SIM Systems Insight Manager TMRA recommended ambient operating temperature Acronyms and abbreviations 135 Trusted Platform Module UID unit identification USB universal serial bus VCA Version Control Agent Acronyms and abbreviations 136 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 137 Index A AC power supp
76. information about Active Health System users operations finances customers employees partners or data center such as IP addresses host names user names and passwords HP Active Health System does not parse or change operating system data from third party error event log activities such as content created or passed through by the operating system The data that is collected is managed according to the HP Data Privacy policy For more information see the HP website http www hp com go privacy Software and configuration utilities 99 The Active Health System log in conjunction with the system monitoring provided Agentless Management or SNMP Pass thru provides continuous monitoring of hardware and configuration changes system status and service alerts for various server components The Agentless Management Service is available in the SPP which is a disk image iso that you can download from the HP website hitp www hp com go spp download The Active Health System log can be downloaded manually from HP iLO or HP Intelligent Provisioning and sent to HP For more information see the HP iLO User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the fol
77. ity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either within the product documentation or at the following HP website http www hp eu certificates type the product number in the search field The compliance is indicated by one of the following conformity markings placed on the product For non telecommunications products and for EU harmonized telecommunications products such as Bluetooth within power class below 1OmW For EU non harmonized telecommunications products If applicable 4 digit notified body number is inserted between CE and CEO Please refer to the regulatory label provided on the product The point of contact for regulatory matters is Hewlett Packard GmbH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen GERMANY Disposal of waste equipment by users in private households in the European Union Regulatory compliance notices 116 This symbol on the product or on its packaging indicates that this product must disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the EN ic of disposal will help to co
78. le riser cage Secondary PCle riser cage option on page 74 Operations 33 Fn Secure the full length expansion board retainer Install the access panel on page 25 Install the server into the rack Installing the server into the rack on page 40 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Remove the air baffle Z CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open To remove the component 1 2 Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend or remove the server from the rack Remove the server from the rack on page 24 Extend the server from the rack on page 23 Remove the access panel on page 25 AN CAUTION Do not detach the cable that connects the battery pack to the cache module Detaching the cable causes any unsaved data in the cache module to be lost We IMPORTANT It is necessary to remove the PCle riser cage only if there is a full length expansion board installed If a full length expansion board is installed in the primary PCle riser cage release the expansion board retainer and remove the primary PCle riser cage on p
79. lectrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 120 Specifications Environmental specifications T
80. level is detected Disabling this feature does not disable the server hardware from performing an immediate shutdown when a critical temperature level is detected AN CAUTION Athermal event can damage server components when the Thermal Shutdown feature is disabled in RBSU Component identification 22 Operations Power up the server To power up the server press the Power On Standby button Power down the server Before powering down the server for any upgrade or maintenance procedures perform a backup of critical server data and programs Wa IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods e Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown e Use a virtual power button selection through HP iLO This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode Before proceeding verify the server is in standby mode by observing that the system power LED is amber
81. ll AMP modes RBSU provides menu options only for the modes supported by the server Advanced memory protection within RBSU enables the following advanced memory modes Advanced ECC Mode Provides memory protection beyond Standard ECC All single bit failures and some multi bit failures can be corrected without resulting in system downtime Online Spare Mode Provides protection against failing or degraded DIMMs Certain memory is set aside as spare and automatic failover to spare memory occurs when the system detects a degraded DIMM DIMMs that are likely to receive a fatal or uncorrectable memory error are removed from operation automatically resulting in less system downtime For DIMM population requirements see the server specific user guide Re entering the server serial number and product ID After you replace the system board you must re enter the server serial number and the product ID 1 2 2 4 10 During the server startup sequence press the F9 key to access RBSU Select the Advanced Options menu Select Service O ptions Select Serial Number The following warnings appear WARNING WARNING WARNING The serial number is loaded into the system during the manufacturing process and should NOT be modified This option should only be used by qualified service personnel This value should always match the serial number sticker located on the chassis Warning The serial number should ONLY be modified by qualified
82. lled We IMPORTANT The secondary riser cage option requires both processors To install the component 1 2 Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 23 Remove the access panel on page 25 Hardware options installation 74 5 Remove the PCI riser blank Hardware options installation 75 7 Install an expansion board into the PCI riser cage if needed 8 Connect any internal or external cables 9 Install the optional secondary PCle riser cage gt i ZB TL 10 If not already installed install the secondary processor Processor option on page 44 11 Install the access panel on page 25 12 Install the server into the rack Installing the server into the rack on page 40 13 Connect each power cord to the server 14 Connect each power cord to the power source 15 Power up the server on page 23 Hard drive cage option An additional SAS controller option is required to support the hard drive cage option Hardware options installation 76 To install the component li 4 6 E Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 23 Remove the ac
83. lowing From within HP SIM e From within operating system specific IML viewers o For Windows IML Viewer o Forlinux IML Viewer Application within the HP user interface e within HP Insight Diagnostics on page 101 Intelligent Provisioning Several packaging changes have taken place with HP ProLiant Gen8 servers SmartStart CDs and the Smart Update Firmware DVD will no longer ship with these new servers Instead the deployment capability is embedded in the server as part of HP iLO Management Engine s Intelligent Provisioning Intelligent Provisioning is an essential single server deployment tool embedded in HP ProLiant Gen8 servers that simplifies HP ProLiant server setup providing a reliable and consistent way to deploy HP ProLiant server configurations e Intelligent Provisioning assists with the OS installation process by preparing the system for installing off the shelf versions of leading operating system software and automatically integrating optimized HP ProLiant server support software from SPP SPP is the installation package for operating system specific bundles of HP ProLiant optimized drivers utilities management agents and system firmware e Intelligent Provisioning provides maintenance related tasks through Perform Maintenance features e Intelligent Provisioning provides installation help for Microsoft Windows Red Hat and SUSE Linux and VMware For specific OS support see the HP Intelligent Pr
84. ly 122 123 124 access panel 25 Advanced ECC memory 57 58 105 air baffle 34 Array Configuration Utility ACU 106 ASR Automatic Server Recovery 107 authorized reseller 126 auto configuration process 104 Automatic Server Recovery ASR 107 B battery 112 118 BIOS upgrade 98 107 blue screen event 17 boot options 42 105 BSMI notice 117 buttons 7 C cable management arm 26 40 cables 90 115 cabling 90 91 Canadian notice 115 capacitor pack 62 63 Care Pack 36 110 Change Control 110 Chinese notice 118 components 7 components identification 7 configuration of system 42 98 connectors 7 contacting HP 126 controller 61 crash dump analysis 17 CSR customer self repair 126 customer self repair CSR 126 D DC power supply 38 default settings 57 diagnostic tools 98 101 107 diagnostics utility 101 DIMM identification 56 DIMM slot locations 17 DIMMs 17 55 DIMMs installation 58 DIMMs single and dual rank 55 drive LEDs 19 drivers 108 drives 19 E electrical grounding requirements 38 electrostatic discharge 120 enabling the Trusted Platform Module 89 environmental requirements 36 38 environmental specifications 121 Erase Utility 98 101 error messages 111 European Union notice 116 expansion board options 71 expansion boards 71 expansion slot covers 71 expansion slot covers removing 71 expansion slots 71 72 73 extending server from rack 23 F FBWC cabling 92 FBWC modul
85. m the rack if necessary Remove the server from the rack on page 24 Place the server on a flat level work surface Remove the access panel on page 25 Do the following a Remove the primary PCle riser cage on page 29 b Remove the secondary PCle riser cage on page 30 Remove the air baffle on page 34 AN CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data Hardware options installation 87 8 8 Install the TPM board Press down the connector to seat the board System board components page 15 Install the TPM security rivet by pressing the rivet firmly into the system board to Install the air baffle Do the following a Install the primary PCle riser cage on page 31 b Install the secondary PCle riser cage Secondary PCle riser cage option on page 74 Install the access panel on page 25 Install the server into the rack Installing the server into the rack on page 40 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Hardware options installation 88 Retaining the recovery key password The recovery key password is generated during Bitlocker setu
86. manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazi
87. n the earthed conductor of the DC supply circuit and the earthing conductor at the server equipment the following conditions must be met e This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected e This equipment should be located in the same immediate area such as adjacent cabinets as any other equipment that has a connection between the earthed conductor of the same DC supply circuit and the earthing conductor and also the point of earthing of the DC system The DC system should be earthed elsewhere e The DC supply source is to be located within the same premises as the equipment e Switching or disconnecting devices should not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor To connect a DC power cable to a DC power source 1 Cut the DC power cord ends no shorter than 150 cm 59 06 in 2 f the power source requires ring tongues use a crimping tool to install the ring tongues on the power cord wires IMPORTANT The ring tongues must be UL approved and accommodate 12 gauge wires IMPORTANT The minimum nominal thread diameter of a pillar or stud type terminal must be 3 5 mm 0 138 in the diameter of a screw type terminal must be 4 0 mm 0 157 in 3 Stack each same colored pair
88. nagement arm components be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack 6 Connect the power cord to the AC power source Setup 41 N WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug the power cord from the power supply to disconnect power to the equipment not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server Installing the operating system This ProLiant server does not ship with provisioning media Everything needed to manage and install the system software and firmware is preloaded on the server To operate properly the server must have a supported operating system For the latest information on operating system support see the HP website http www hp com go supportos To install an operating system on the server use one of the following methods e Intelligent Provisioning The Management Engine is a new feature on ProLiant servers that contains Intelligent Provisioning for embedded deployment updating and provisioning capab
89. nem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung avf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Reparaciones del propio cliente Los p
90. nfiguration options e Remains available any time that the server is on Displays on screen tips for individual steps of a configuration procedure Provides context sensitive searchable help content e Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab ACU is now available as an embedded utility starting with HP ProLiant Gen8 servers To access ACU use one of the following methods e f an optional controller is not installed press F10 during boot e optional controller is installed when the system recognizes the controller during POST press F5 For optimum performance the minimum display settings are 1024 x 768 resolution and 16 bit color Servers running Microsoft operating systems require one of the following supported browsers e Internet Explorer 6 0 or later e Firefox 2 0 or later For Linux servers see the README TXT file for additional browser and support information For more information about the controller and its features see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website http bizsupport2 austin hp com bc docs support SupportManual c01608507 c01608507 pdf To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http bizsupport1 austin hp com bc docs support SupportManual c00729544 c00729544 pdf Software and configuration utilities 106 Option ROM Configuration for
91. ng the fan bracket Hardware options installation 82 Install the fan cage 1 Install the air 18 the air baffle can be installed last 7 If you do have a full length expansion board 83 Hardware options installation 19 Remove the blank from the PCle riser cage 20 Install the SAS controller board into the PCle riser cage 21 Connect the other end of the SAS signal cables to the SAS controller board and to the system board Then install the PCe riser cage Hardware options installation 84 SAS cables connected to the PCle riser cage and system board before or after the PCle riser cage is installed For ease in accessing connectors HP recommends connecting the cables before the PCle riser cage is installed 22 23 24 25 26 27 Completed SAS cabling Make sure any installed full length expansion boards are seated in the retainer clip on the air baffle Install the access panel on page 25 Install the server into the rack Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Hardware options installation 85 20 rack bezel option The 2U rack bezel helps prevent any unauthorized physical access to the server in the rack configuration To access the hard drive cage you must unlock and open the 2U rack bezel To unlock the 2U rack bezel use the key provi
92. nserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Japanese notice TOA HE VCC 6 AVY CWE LEB ORB BHA F SV COMB 52 BARRIER CH COREL HER CHAT 52 Le AME OREM IV ACT EY a gt Vac HASH fag xgIG ILC EMHO ETD BIC ELORRI HV ee LOR AV VCCI B VCCI 2 ASV Cv CERF SY COMBS 2 FA CT OREA RERE CHAT SLE LOBO RH GE EAE HLIBRANSILMHVET BSMI notice SEE FE EEEN Hie gt ORE SaaS FE CRT RES PERE LA ENR Korean notice Class A equipment 0 JAE SISBAHLL AAMAGSSS St 212101914 WWA ASAE O SS FASHA 254 9191 ASO AS SACS HUC Regulatory compliance notices 117 Class B equipment 0 WAS 28 882 2 AAUABSSS t 2DIgA F JAA ASSE AS SACS o PE AAAA At 4 6542121 Chinese notice Class A equipment A Ber th B FR BA 8915 0E Laser compliance This product may be provided with an optical storage device that is CD or DVD drive and or fiber optic transceiver Each of these devices contains a
93. nsion boards power down the server and remove all AC power cords before removing or installing the PCle riser cage To remove the component 1 Power down the server on page 23 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend the server from the rack on page 23 4 Remove the access panel on page 25 Operations 28 5 Ifa full length expansion board is installed in slot 1 release the full length expansion board retainer and then remove the primary PCle riser cage 6 full length expansion board is installed in slot 4 release the full length expansion board retainer and then remove the secondary PCle riser cage 7 Remove the full length expansion board To install the component reverse the removal procedure Remove the primary PCle riser cage AN CAUTION To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing or installing the PCle riser cage 1 Power down the server on page 23 2 Remove all power Operations 29 UJ a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 23 Remove the access panel on page 25 Remove any installed full length expansion boards Remove the PCle riser cage To install the component reverse the removal proced
94. nywhere in the world e Use the shared HP Remote Console to collaborate with up to six server administrators Remotely mount high performance Virtual Media devices to the server e Securely and remotely control the power state of the managed server e Have true Agentless Management with SNMP alerts from HP regardless of the state of the host server Access Active Health System troubleshooting features through the HP iLO interface For more information about HP iLO features which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license see the HP iLO documentation on the Documentation CD or on the HP website http www hp com go ilo docs Active Health System HP Active Health System provides the following features e Combined diagnostics tools scanners e Always on continuous monitoring for increased stability and shorter downtimes e Rich configuration history Health and service alerts e Easy export and upload to Service and Support The HP Active Health System monitors and records changes in the server hardware and system configuration The Active Health System assists in diagnosing problems and delivering rapid resolution when server failures occur The Active Health System collects the following types of data e Server model Serial number e Processor model and speed e Storage capacity and speed Memory capacity and speed e Firmware BIOS HP Active Health System does not collect
95. of wires and then attach them to the same power source The power cord consists of three wires black red and green For more information see the HP 750W Common Slot 48V DC Input Hot Plug Power Supply Installation Instructions Rack warnings Setup 39 Z WARNING reduce the risk of personal injury or damage to the equipment be sure that leveling jacks are extended to the floor full weight of the rack rests on the leveling jacks The stabilizing feet are attached to the rack if it is a single rack installation The racks are coupled together in multiple rack installations Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason Z WARNING To reduce the risk of personal injury or equipment damage when unloading a rack e Atleast two people are needed to safely unload the rack from the pallet An empty 42U rack can weigh as much as 115 kg 253 Ib can stand more than 2 1 m 7 ft tall and might become unstable when being moved on its casters Never stand in front of the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server All the rack mounting hardware necessary for installing the server into the rack is included with the
96. omatically displays the correct date and time you may need to replace the battery that provides power to the clock Z WARNING computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury Do not attempt to recharge the battery not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water e Replace only with the spare designated for this product To remove the component 1 2 Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend Extend the server from the rack on page 23 or remove Remove the server from the rack on page 24 the server from the rack Remove the access panel on page 25 If installed remove the secondary PCle riser cage on page 30 Locate the battery System board components on page 15 Remove the battery To replace the component reverse the removal procedure Battery replacement 112 For more information about battery replacement proper disposal contact an authorized reseller or an authorized service provider Battery replacement 113 Regulatory compliance notices
97. omponents minimize the amount of time the access panel is open To remove the component 1 Power down the server if performing a non hot plug installation or maintenance procedure Power down the server on page 23 2 Extend the server from the rack on page 23 3 Use the T 15 Torx screwdriver attached to the rear of the server to loosen the security screw on the hood latch 4 Lift up on the hood latch handle and then remove the access panel Install the access panel 1 Place the access panel on top of the server with the hood latch open Allow the panel to extend past the rear of the server approximately 1 25 cm 0 5 in 2 Push down on the hood latch The access panel slides to a closed position 3 Use the T 15 Torx screwdriver attached to the rear of the server to tighten the security screw on the hood latch Operations 25 Access the product rear panel Opening the cable management arm To access the server rear panel 1 Release the cable management arm sos E 2 Open the cable management arm Note that the cable management arm can be right mounted left mounted Remove the fan cage To remove the component 1 Power down the server on page 23 Operations 26 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend or remove the server from the rack Remove th
98. on slot cover Removing the expansion slot blanks on page 71 Install the expansion board into slot 1 Connect any required internal or external cables to the expansion board See the documentation that ships with the expansion board Do one of the following Hardware options installation 73 LI 12 13 14 15 16 o Install the primary PCle riser cage on page 31 o Install the secondary PCle riser cage Secondary PCle riser cage option on page 74 Do one of the following o Secure the primary PCle riser cage full length expansion board retainer on page 32 o Secure the secondary PCle riser cage full length expansion board retainer on page 33 Install the access panel on page 25 Install the server into the rack Installing the server into the rack on page 40 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Secondary PCle riser cage option Z WARNING reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed AN CAUTION To prevent improper cooling and thermal damage do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board insta
99. on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the corresponding statement FCC Notice Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense FCC Notice Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to Regulatory compliance notices 114 radio communications However
100. one da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web hitp www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilitat beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen Support and other resources 128 HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von ei
101. ornecedores parceiros de servi o da HP concluir que o reparo pode ser efetuado pelo uso de uma pe a CSR pe a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pecas CSR Obrigat ria Pecas cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pecas ser o cobradas as despesas de transporte e m o de obra do servi o Support and other resources 130 Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobranca de taxa adicional dependendo do tipo de servico de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a peca Essas pecas est o identificadas a marca No no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pecas CSR ser o enviadas no primeiro dia util ap s pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a CSR de reposi o se a pe a com defeito dev
102. ough the DIMM Voltage Preference menu under the Advanced Power Management Options menu in RSBU Using RBSU on page 104 Optimized for Performance is the default setting but choosing Optimized for Power reduces the voltage which may also reduce the DIMM frequency Populated RDIMM voltage 1 25V 1 35V RBSU setting Output voltage E E Ie 00 200 eem HP SmartMemory HP SmartMemory introduced for Gen8 servers authenticates HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes Hardware options installation 54 Memory subsystem architecture The memory subsystem in this server is divided into channels Each processor supports four channels and each channel supports three DIMM slots as illustrated JT rd AERE gem eR e E Ch2 Ch3 Ch T Ch3 CH ALECKGBJFDLH HLDFJBGKCEIA BILL T E P2 jii T T T ABB 1 12345 678910112 I 12110987 654321 Front of server 4 This multi channel architecture provides enhanced performance in Advanced ECC mode This architecture also enables Online Spare Memory modes DIMM slots in t
103. ovisioning Release Notes For more information on Intelligent Provisioning software see the HP website http www hp com go ilo For more information about Intelligent Provisioning drivers firmware and SPP see the HP website http www hp com go spp download Software and configuration utilities 100 HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility boot the server using Intelligent Provisioning on page 100 HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility see the HP website http www hp com servers diags HP Insight Diagnostics Online Edition is also available in the SPP For more information see the HP website http www hp com go spp download HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 101 provides survey functionality that gathers c
104. p and can be saved and printed after BitLocker is enabled When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the recovery key password e Always store the recovery key password in multiple locations e Always store copies of the recovery key password away from the server e Do not save the recovery key password on the encrypted hard drive Enabling the Trusted Platform Module When prompted during the start up sequence access RBSU by pressing the F9 key From the Main Menu select Server Security From the Server Security Menu select Trusted Platform Module From the Trusted Platform Module Menu select TPM Functionality Select Enable and then press the Enter key to modify the TPM Functionality setting Press the Esc key to exit the current menu or press the F10 key to exit RBSU Reboot the server Enable the TPM in the OS For OS specific instructions see the OS documentation AN CAUTION When a TPM is installed and enabled on the server data access is locked if you fail to follow the proper procedures for updating the system or option firmware replacing the system board replacing a hard drive or modifying OS application TPM settings CO W N HG For more information on firmware updates
105. p com go pcn Software and configuration utilities 110 Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide Volume I Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on Proliant servers and server blades To view the guide select a language English http www hp com support Proliant TSG v1 en French http www hp com support Proliant TSG v1 fr Spanish http www hp com support Proliant TSG v1 sp German http www hp com support Proliant TSG v1 gr Japanese http www hp com support Proliant TSG v1 jp Simplified Chinese http www hp com support Proliant TSG 1 sc The HP Proliant Gen8 Troubleshooting Guide Volume Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades To view the guide select a language English http www hp com support Proliant EMG v1 en French http www hp com support Proliant EMG v1 fr Spanish http www hp com support Proliant EMG v1 sp German http www hp com support ProLiant EMG v1 gr Japanese http www hp com support Proliant EMG v1 jp Simplified Chinese http www hp com support Proliant EMG v1 sc Troubleshooting 111 Battery replacement If the server no longer aut
106. ps the system in operation during a power failure When installing more than one server you may need to use additional power distribution devices to safely provide power to all devices Observe the following guidelines e Balance the server power load between available AC supply branch circuits not allow the overall system AC current load to exceed 80 percent of the branch circuit current rating Do not use common power outlet strips for this equipment e Provide a separate electrical circuit for the server Electrical grounding requirements The server must be grounded properly for proper operation and safety In the United States you must install the equipment in accordance with NFPA 70 1999 Edition National Electric Code Article 250 as well as any local and regional building codes In Canada you must install the equipment in accordance with Canadian Standards Association CSA C22 1 Canadian Electrical Code In all other countries you must install the equipment in accordance with any regional or national electrical wiring codes such as the International Electrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must be sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or certified grounding type devices Because of the high ground leakage currents associated with multiple servers connected to the same power source HP recommends
107. r the first time During the power up sequence the system ROM automatically configures the entire system without needing any intervention During this process the ORCA utility in most cases automatically configures the array to a default setting based on the number of drives connected to the server NOTE If the boot drive is not empty or has been written to in the past ORCA does not automatically configure the array You must run ORCA to configure the array settings NOTE The server may not support all the following examples Drives installed RAID level RAID 0 RAID 3 4 5 or 6 3 4 5 or 6 RAID 5 0 More than 6 None To change any ORCA default settings and override the auto configuration process press the F8 key when prompted For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu Software and configuration utilities 104 Boot options Near the end of the boot process the boot options screen is displayed This screen is visible for several seconds before the system attempts to boot from a supported boot device During this time you can do the following Access RBSU by pressing the F9 key Access Intelligent Provisioning Maintenance Menu by pressing the F10 key Access the boot menu by pressing the F11 key Force a PXE Network boot by pressing the F12 key Configuring AMP modes Not all ProLiant servers support a
108. rack resource kit ships with all HP branded or Compaq branded 9000 10000 and H9 series racks For more information on the content of each resource see the rack resource kit documentation Optimum environment When installing the server in a rack select a location that meets the environmental standards described in this section Setup 36 Space and airflow requirements To allow for servicing and adequate airflow observe the following space and airflow requirements when deciding where to install a rack e leave a minimum clearance of 63 5 cm 25 in in front of the rack e leave a minimum clearance of 76 2 cm 30 in behind the rack e leave a minimum clearance of 121 9 cm 48 in from the back of the rack to the back of another rack or row of racks HP servers draw in cool air through the front door and expel warm air through the rear door Therefore the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet Z CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When vertical space in the rack is not filled by a server or rack component the gaps between the components cause changes in airflow through the rack and across the servers Cover all gaps with blanking panels to maintain proper airflow AN CAUTION Always use blanking panels
109. rdware options installation 57 Do not mix LRDIMMs or RDIMMs e When two processors are installed install the DIMMs in sequential alphabetical order balanced between the two processors P 1 A P2 A 1 2 P1 C P2 C and so on For detailed memory configuration rules and guidelines use the Online DDR3 Memory Configuration Tool on the HP website http www hp com go ddr3memory configurator Advanced ECC population guidelines For Advanced ECC mode configurations observe the following guidelines e Observe the general DIMM slot population guidelines DIMMs may be installed individually Online spare population For online spare memory mode configurations observe the following guidelines Observe the general DIMM slot population guidelines Each channel must have a valid online spare configuration Each channel can have a different valid online spare configuration e Each populated channel must have a spare rank o Asingle dual rank DIMM is not a valid configuration LRDIMMs are treated as dual rank DIMMs Installing a DIMM The server supports up to 24 DIMMs To install a DIMM 1 Power down the server on page 23 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 23 Remove the access panel on page 25 Remove the air baffle on page 34 Open the DIMM slot latches
110. re f the problem is identified as hardware HP will resolve as per service level commitments If the reported incident is related to HP or supported 3rd party software product and cannot be resolved by applying known fixes HP will contact the third party vendor and create a problem incident on the your behalf HP Proactive Care For customers running business critical environments where down time is not an option then HP Proactive Care helps to deliver high levels of application availability Key to these service options is the delivery of proactive service management offers to help you avoid the causes of down time If a problems arises than HP offers advanced technical response from critical system support specialist for fast problem identification and resolution HP Support Center All service options include HP Support Center delivering information tools and experts required to support HP business products HP Insight Remote Support Provides 24x7 secure remote monitoring diagnosis and problem resolution For more information see the HP website hitp www hp com services proliant or the HP website for the HP BladeSystem http www hp com services bladesystem Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP website http www h
111. re duplicated on the reverse side of the cache module to facilitate status viewing Component identification 20 The cache module powered Off Flashing 0 5 Hz Flashing 0 5 Hz The cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller Off Flashing 1 Hz Flashing 1 Hz The cache module is powering up and the capacitor pack is charging Off Off Flashing 1 Hz The cache module is idle and the capacitor pack is charging Off Off The cache module is idle and the capacitor pack is charged Off The cache module is idle the capacitor pack is charged and the cache contains data that has not yet been written to the drives Flashing 1 Hz A backup is in progress lot The current backup is complete with no errors Flashing 1 Hz Flashing 1 Hz The current backup failed and data has been lost Off Flashing 1 Hz Flashing 1 Hz A power error occurred during the previous or current boot Data may be corrupt mem Flashing 2 Hz Flashing 2 Hz The capacitor pack is not attached f Flashing 2 Hz Flashing 2 Hz The capacitor has been charging for 10 minutes but occurred during the backup n n The cache module microcontroller has failed has not reached sufficient charge to perform a full Hot plug fans CAUTION To avoid damage to server components fan blanks must be installed in fan bays 1 and 2 in a single processor configuration
112. re labeled as quad rank DIMMs however they function more like dual rank DIMMs There are four ranks of DRAM on the DIMM but the LRDIMM buffer creates an abstraction that allows the DIMM to Hardware options installation 55 appear as a dual rank DIMM to the system The LRDIMM buffer also isolates the electrical loading of the DRAM from the system to allow for faster operation These two changes allow the system to support up to three LRDIMMs per memory channel providing for up to 50 greater memory capacity and higher memory operating speed compared to quad rank RDIMMs DIMM identification To determine DIMM characteristics use the label attached to the DIMM and the following illustration and table HP 8GB 2Rx8 PC3L 10600R 9 08 Rank gt rank 2R Dual rank AR Quad rank pe width x4 Abit 8 8 bit pe rating L Low voltage 1 35v U Ultra low voltage 1 25v Blank or omitted Standard 5 Memory speed 12800 1600 MT s 10600 1333 MT s 8500 1066 MT s DIMM type R RDIMM registered E UDIMM unbuffered with ECC L LRDIMM load reduced For the latest supported memory information see the QuickSpecs on the HP website http h18000 www1 hp com products quickspecs ProductBulletin html At the website choose the geographic region and then locate the product by name or product category Memory configurations To optimize server availability the server s
113. ripted installation 102 serial number 105 series number 114 server features and options 44 shipping carton contents 40 space and airflow requirements 37 specifications 98 121 122 123 124 specifications environmental 121 specifications mechanical 121 specifications power 121 122 123 124 static electricity 120 support 126 supported operating systems 109 switches 17 system battery 112 system board components 15 system components 7 system maintenance switch 16 17 system power LED 9 Systems Insight Display 11 12 Systems Insight Display LEDs 11 12 T Taiwan battery recycling notice 119 technical support 110 126 telephone numbers 126 temperature requirements 37 TPM Trusted Platform Module 86 89 TPM connector 15 troubleshooting 111 U UIDLED 17 updating the system ROM 108 USB connectors 7 USB support 108 utilities 98 106 utilities deployment 98 102 103 V ventilation 36 Version Control 109 video connector 7 W warnings 39 website 126 Index 140
114. ritical hardware and software information on Proliant servers This functionality supports operating systems that are supported by the server For operating systems supported by the server see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HP Insight Diagnostics installation or it can be installed through the SPP HP Service Pack for ProLiant on page 103 Erase Utility AN CAUTION Perform a backup before running the System Erase Utility The utility sets the system to its original factory state deletes the current hardware configuration information including array setup and disk partitioning and erases all connected hard drives completely Refer to the instructions for using this utility The Erase utility enables you to erase system CMOS NVRAM and hard drives Run the Erase Utility if you must erase the system for the following reasons e want to install a new operating system on a server with an existing operating system e You encounter an error when completing the steps of a factory installed operating system installation To access the Erase Utility click the Perform Maintenance icon from the Intelligent Provisioning home screen and
115. roductos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el ca
116. rors and 4 bit memory errors if all failed bits are on the same DRAM device on the DIMM Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure Using HP Advanced Memory Error Detection technology the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error Online Spare memory configuration Online spare memory provides protection against degraded DIMMs by reducing the likelihood of uncorrected memory errors This protection is available without any operating system support Online spare memory protection dedicates one rank of each memory channel for use as spare memory The remaining ranks are available for OS and application use If correctable memory errors occur at a rate higher than a specific threshold on any of the non spare ranks the server automatically copies the memory contents of the degraded rank to the online spare rank The server then deactivates the failing rank and automatically switches over to the online spare rank General DIMM slot population guidelines Observe the following guidelines for all AMP modes e Install DIMMs only if the corresponding processor is installed e When two processors are installed balance the DIMMs across the two processors e White DIMM slots denote the first slot of a channel Ch 1 A Ch 2 B Ch 3 C Ch 4 0 Ha
117. sion board retainer on page 33 Install the access panel on page 25 Install the server in the rack Installing the server into the rack on page 40 Remove any installed hard drives Removing a hot plug SAS or SATA hard drive on page 60 Install a SATA hard drive Installing a hot plug SAS or SATA hard drive on page 59 in hard drive bay 5 Install hard drive blanks in any empty hard drive bays Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Use RBSU HP ROM Based Setup Utility on page 103 to disable the embedded HP Smart Array P420i Controller if necessary 150W PCle power cable option CAUTION To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing or installing the PCI expansion cage Connect the cable as indicated Cabling 97 Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode offline mode or in both modes Software or configuration utility Server mode HP iLO on page 98 Online and Offline Active Health System on page 99 Online and Offline Integrated Management Log on page 100 Online and Offline Intelligent Provisioning on page 100 Offline HP Insight Diagnostics on page 101 Online and Offline Erase Utility on page 101 Offline Scripting Toolkit on pa
118. site http h18000 www 1 hp com products quickspecs 14209 div 14209 div html HP 460 W CS Gold power supply 92 efficiency p Rated input voltage 100V to 240V AC Rated input frequency 50 Hz or 60 Hz 5 5A to 2 2A Rated input power 526 W at 100 V AC input 505 W at 200 V AC input Btus per hour 1794 at 100 V AC input 1725 at 200 V AC input Rated steady state power 460 W at 100 V to 120 V AC input 460 W at 200 V to 240 V AC input Maximum peak power 460 W at 100 V to 120 VAC input 460 W at 200 V to 240 V AC input HP 460 W CS Platinum Plus power supply 94 efficiency a Rated input voltage 100V to 240V AC Rated input frequency 50 Hz or 60 Hz 5 2A to 2 1A Rated input power 509 W at 115 V AC input 495 W at 230 V AC input Btus per hour 1764 at 100 V AC 1694 at 200 V AC Rated steady state power 460 W at 100 V to 120 V AC input 460 W at 200 V to 240 V AC input Specifications 122 Maximum peak power HP 750 W CS Gold power supply 92 efficiency Rated input voltage 100V to 240V AC 50 to 60 Hz 8 9A to 3 6A 857 W at 100 V AC input 824 W at 200 V AC input Specification Input requirements Rated input power Rated steady state power Maximum peak power 460 W at 100 V to 120 V AC input 460 W at 200 V to 240 V AC input 2925 at 100 V AC input 2812 at 200 V AC input 750 W at 100 V to 120 V AC input 750 W at 200 V to 240 V AC input 750 W at 100 V to 120 V AC input
119. stalled in slot 4 release the full length expansion board retainer and then remove the secondary PCle riser cage 7 Remove the air baffle on page 34 8 Remove the fan cage on page 26 9 Disconnect any SAS cables from the hard drive cage and either the embedded SAS controller or an optional SAS controller Do not disconnect the power cable Cabling 95 10 Disconnect the SATA cable from the optical drive and SATA connector on the system board The optical bay is disabled with the chipset SATA cable option 11 Connect the chipset SATA cable a Connect the chipset SATA cable connector to the chipset SATA controller port the system board The chipset SATA connector on the SATA cable is narrower than the chipset SATA controller port header on the system board b Connectthe remaining chipset SATA cable connector to the SATA header on the hard drive cage ael YT 2 222 12 Coil the cables behind hard drive backplane to minimize airflow impact 13 Install the fan cage Remove the fan cage on page 26 14 Install the air baffle Remove the air baffle on page 34 15 Install the PCle riser cage Install the primary PCle riser cage on page 31 if removed 16 Do one of the following o Secure the primary PCle riser cage full length expansion board retainer on page 32 Cabling 96 17 18 19 20 21 22 23 24 25 Secure the secondary PCle riser cage full length expan
120. t logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas Support and other resources 129 sustituciones que lleve cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www
121. teady state power 800 W at 100V AC input 900 W at 120V AC input 1200 W at 200V to 240V AC input Maximum peak power 800 W at 100V AC input 900 W at 120V AC input 1200 W at 200V to 240V AC input Specifications 125 Support and other resources Before you contact HP Be sure to have the following information available before you call HP Active Health System log Download and have available an Active Health System log for 3 days before the failure was detected For more information see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Onboard Administrator SHOW ALL report for HP BladeSystem products only For more information on obtaining the Onboard Administrator SHOW ALL report see the HP website http h20000 www2 hp com bizsupport TechSupport Document jsp lang2en amp cc us amp objectlD c 02843807 Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monitored If you
122. ted OS use Intelligent Provisioning on page 100 and its Configure and Install feature to install the OS and latest supported drivers If you do not use Intelligent Provisioning to install an OS drivers for some of the new hardware are required These drivers as well as other option drivers ROM images and value add software can be downloaded as part of an SPP If you are installing drivers from SPP be sure that you are using the latest SPP version that your server supports To verify that your server is using the latest supported version and for more information about SPP see the HP website hitp www hp com go spp download Software and configuration utilities 108 To directly locate the OS drivers for a particular server enter the following web address into the browser http www hp com support servername In place of lt servername gt enter the server name For example http www hp com support dl360g6 Software and firmware Software and firmware should be updated before using the server for the first time unless any installed software or components require an older version For system software and firmware updates download the SPP HP Service Pack for ProLiant on page 103 from the HP website http www hp com go spp Version control The VCRM and are web enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise manages the reposi
123. tem temperature detected All other LEDs Off Normal Amber Failure For more information on the activation of these LEDs see Systems Insight Display LED combinations on page 12 Systems Insight Display LED combinations When the health LED on the front panel illuminates either amber or red the server is experiencing a health event Combinations of illuminated Systems Insight Display LEDs the system power LED and the health LED indicate system status Systems Insight Display Health LED System power Status LED and color LED Processor amber Amber One or more of the following conditions may exist e Processor in socket X has failed e Processor X is not installed in the socket Processor X is unsupported e detects a failed processor during POST Processor amber Amber Green Processor in socket X is in a pre failure condition DIMM DIMM amber One or more DIMMs have failed DIMM amber DIMM in slot X is in a pre failure condition Over temp amber Amber Green The Health Driver has detected a cautionary temperature level Over temp amber Amber The server has detected a hardware critical temperature level Ore fon hos failed or has been removed Fan im Green Two or more fans have failed or been removed Power supply amber One or more of the following conditions may exist Component identification 12 Systems Insight Display Health LED System power Status LED and color
124. teneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement existe deux cat gories de pi ces CSR Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s Facultatif Pieces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange C
125. the use of a PDU that is either permanently wired to the building s branch circuit or includes a nondetachable cord that is wired to an industrial style plug NEMA locking style plugs or those complying with IEC 60309 are considered suitable for this purpose Using common power outlet strips for the server is not recommended Connecting a DC power cable to a DC power source Setup 38 Z WARNING reduce the risk of electric shock or energy hazards This equipment must be installed by trained service personnel as defined by the NEC and IEC 60950 1 Second Edition the standard for Safety of Information Technology Equipment e Connect the equipment to a reliably grounded SELV source An SELV source is a secondary circuit that is designed so normal and single fault conditions do not cause the voltages to exceed a safe level 60 V direct current e The branch circuit overcurrent protection must be rated 24A WARNING When installing a DC power supply the ground wire must be connected before the positive or negative leads WARNING Remove power from the power supply before performing any installation steps or maintenance on the power supply CAUTION The server equipment connects the earthed conductor of the DC supply circuit to the earthing conductor at the equipment For more information see the HP 750W Common Slot 48V DC Input Hot Plug Power Supply Kit Installation Instructions CAUTION Ifthe DC connection exists betwee
126. then select Erase Run the Erase utility to e Resetall settings erases all drives NVRAM and RBSU e Reset all disks erases all drives Reset RBSU erases current RBSU settings After selecting the appropriate option click Erase System Click Exit to reboot the server after the erase task is completed Click Cancel Erase to exit the utility without erasing Software and configuration utilities 101 HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications may be sent to your authorized HP Channel Partner for on site service if configured and available in your country The software is available in two variants e HP Insight Remote Support Standard This software supports server and storage devices and is optimized for environments with 1 50 servers Ideal for customers who can benefit from proactive notification but do not need proactive service delivery and integration with a management platform
127. tions Many crashes freeze a system and the only available action for administrators is to cycle the system power Resetting the system erases any information that could support problem analysis but the NMI feature preserves that information by performing a memory dump before a hard reset To force the OS to invoke the NMI handler and generate a crash dump log the administrator can use the iLO Virtual NMI feature For more information see the white paper on the HP website http h20000 www2 hp com bc docs support SupportManual c00797875 c00797875 pdf DIMM slot locations DIMM slots are numbered sequentially 1 through 12 for each processor The supported AMP modes use the letter assignments for population guidelines B RENT ngu Ch T Ch Ch Ch2 CH ALECKGBJFDLH HLDFIBGKCEIA T 1 E Fl P2 T T T B E 1 1234567891012 E 12110987 654321 Front of server 4 Component identification 17 SAS and SATA device numbers e 8 SFF device bay numbering e 16 SFF device bay numbering a Box Box 2 e 25 SFF device bay numbering Component identification 18 e 12 LFF device bay numbering Solid blue The drive is being ident
128. tory for SPP Administrators can view the SPP contents or configure VCRM to automatically update the repository with internet downloads of the latest software and firmware from HP e compares installed software versions on the node with updates available in the managed repository Administrators configure VCA to point to a repository managed by VCRM For more information about version control tools see the HP Systems Insight Manager User Guide the HP Version Control Agent User Guide and the HP Version Control Repository User Guide on the HP website http www hp com go hpsim HP Operating Systems and Virtualization Software Support for ProLiant Servers For information about specific versions of a supported operating system see the HP website http www hp com go ossupport Software and configuration utilities 109 HP Technology Service Portfolio HP Technology Services offers a targeted set of consultancy deployment and service solutions designed to meet the support needs of the most business and IT environments Foundation Care services deliver scalable hardware and software support packages for HP ProLiant server and industry standard software You can choose the type and level of service that is most suitable for your business needs HP Collaborative Support With a single call HP addresses initial hardware and software support needs and helps to quickly identify if a problem is related to hardware or softwa
129. upports the following AMP modes Hardware options installation 56 e Advanced ECC provides up to 4 bit error correction This mode is the default option for this server e Online spare memory provides protection against failing or degraded DIMMs Certain memory is reserved as spare and automatic failover to spare memory occurs when the system detects a DIMM that is degrading This allows DIMMs that have a higher probability of receiving an uncorrectable memory error which would result in system downtime to be removed from operation Advanced Memory Protection options are configured in RBSU If the requested AMP mode is not supported by the installed DIMM configuration the server boots in Advanced ECC mode For more information see HP ROM Based Setup Utility on page 103 Maximum capacity RDIMM Single rank 96 GB 192 GB 19208 384 Guada 38408 766 For the latest memory configuration information see the QuickSpecs on the HP website http www hp com Advanced ECC memory configuration Advanced ECC memory is the default memory protection mode for this server Standard ECC can correct single bit memory errors and detect multi bit memory errors When multi bit errors are detected using Standard ECC the error is signaled to the server and causes the server to halt Advanced ECC protects the server against some multi bit memory errors Advanced ECC can correct both single bit memory er
130. ure Remove the secondary PCle riser cage CAUTION To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing or installing the PCle riser cage To remove the component 1 2 Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 23 Remove the access panel on page 25 Operations 30 5 Ifa full length expansion board is installed in slot 4 release the full length expansion board retainer and then remove the PCle riser cage To install the component reverse the removal procedure Install the primary PCle riser cage Z WARNING reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed 1 Power down the server on page 23 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend the server from the rack on page 23 4 Remove the access panel on page 25 Operations 31 5 Install the PCle riser cage Install the access panel on page 25 Install the server
131. ver on page 23 Memory options iy IMPORTANT This server does not support mixing LRDIMMs or RDIMMs Attempting to mix combination of these DIMMs can cause the server to halt during BIOS initialization Hardware options installation 52 The memory subsystem in this server can support LRDIMMs RDIMMs e RDIMMs offer lower latency in one DIMM per channel configurations and relatively low power consumption They include address parity protection e RDIMMs support higher densities than single and dual rank RDIMMs and higher speeds than quad rank RDIMMs This support enables you to install more high capacity DIMMs resulting in higher system capacities and higher bandwidth All types are referred to as DIMMs when the information applies to all types When specified as LRDIMM or RDIMM the information applies to that type only All memory installed in the server must be the same type The server supports the following DIMM speeds e Single and dual rank PC3 10600 DDR 1333 RDIMMs operating at up to 1333 MT s e Single and dual rank PC3 12800 DDR 1600 RDIMMs operating at up to 1600 MT s Quad rank PC3L 10600 DDR3 1333 LRDIMMs operating as dual rank DIMMs at up to 1333 MT s Speed voltage and capacity RDIMM 4 GB Single rank 1600 STD 1 5 V RDIMM Depending processor model the number of DIMMs installed and the voltage s of the DIMMs installed the memory clock speed can be reduced from
132. wer supply failure and system power LED Solid Amber System is in standby Power On Standby Button service is initialized Flashing Green Power On Standby Button has been pressed waiting for server to power on Solid Green System on UID LED and button Off Deactivated Solid Blue Activated Flashing Blue System being remotely managed Access the Systems Insight Display To access the HP Systems Insight Display in a server with an 8 drive LFF configuration 1 Press and release the panel Component identification 10 2 After the display fully ejects rotate the display downward to view the LEDs Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout The display available on 8 SFF 16 SFF and 8 LFF configurations enables diagnosis with the access panel installed 24 PRocs 1 DIMMS rans 1 _ 2 3 4 5 e6 1 Power Off System is in standby or no cap is set Solid green Power cap applied Component identification 11 NIC link activity Off No link to network If the power is off view the rear panel RJ 45 LEDs for status Rear panel LEDs and buttons on page 14 Flashing green Network link and activity Solid green Network link 3 AMP status Off AMP modes disabled Solid green mode enabled Solid amber Failover Flashing amber Invalid configuration 4 Over temp Off Normal Solid amber High sys

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