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KX-TDE200 User Manual

1. Executive Busy Override Deny Allow Paging Deny Allow Key Pad Tone Set On Background Music BGM Off Data Line Security Off Connected Line Identification Restriction COLR Allow Log in Log out Log in Message Waiting Off Timed Reminder Cleared User Manual 207 3 1 Customising Your Phone Personal Programming To set PROG Q PROGRAM gt gt 3 gt AUTO DIAL AUTO D AL STORE STORE Press PROGRAM Enter Press ENTER Press ENTER Press PROGRAM or PAUSE or STORE or STORE or PAUSE o e Ifyou do not desire that the Call Waiting FWD DND or Hot Line to be cleared by this feature ZF please ask your dealer 208 User Manual 3 1 Customising Your Phone Personal Programming 3 1 3 Customising the Buttons You can customise the flexible buttons and or programmable feature PF buttons on PTs Add on Key Modules and PSs They can then be used to make or receive outside calls or as feature buttons ZF To enter the programming mode when using a PS refer to Operating Instructions for PS The buttons in the table below can only be set on certain flexible buttons as follows Flexible buttons on PTs Add on Key Modules PSs all buttons can be set Flexible buttons on DSS Consoles all buttons except CTI and Primary Directory Number PDN buttons can be set Programmable feature PF buttons only the One touch Dialling button can be set To ente
2. message is being played back To play back PT SLT PS J Th ti N gt 449039789 gt 2 a 2 i Be a gt gt Off hook Enter 38 Enter 2 A confirmation gt gt Co Clear gt tone is heard CD Rerecord Enter 0 or 1 while the greeting On hook message is being played back o e This step can be omitted User Manual 107 1 6 Before Leaving Your Desk To clear PT SLT PS CALINA gt Enter 38 Enter 0 On hook Recording a Greeting Message for Each Time Mode In addition to a normal greeting message you can record a specific greeting message for each time mode day lunch break night To record PT SLT PS Day SS gt GaGaGag gt gt S gt C2 Lunch 3 Break Off hook Enter 38 Enter 8 Enter the desired Enter 1 time mode D The greeting message j gt j gt 4 is played back i C Tone dial key Record Press STORE or any message dial key 0 9 x Example You have reached John am sorry am out for lunch right now Please leave a message A confirmation Co Clear b gt tone is heard D CD Rerecord Enter 0 or 1 while the greeting On hook message is being played back 108 User Manual 1 6 Before Leaving Your Desk To play back PT SLT PS C Day S gt Gaa gt gt Be gt 3 Break Off hook Enter 38 Enter 8 Enter the desired Enter 2 time mode A confirmation Clear a gt gt The greeti
3. To leave a conference involving two outside parties During a three party conference TRANSFER Press TRANSFER On hook qe ea Press Recall hookswitch On hook o e To leave a conference call involving two outside parties and have the conversation continue S your extension must be enabled to transfer calls to outside lines through COS programming User Manual 85 1 4 During a Conversation Letting a Third Party Join Your Call Privacy Release You can let a third party join your current outside call and establish a three party conversation You can also leave the conversation and then let the two other parties talk To let a third party join your conversation and establish a three party conversation Your extension on the outside call Wait for an answer To prolong press the S CO again CO gt Press green The S CO button will flash at all extensions that have that S CO button T RNS S C0 Off hook Other extension Press the flashing S CO within 5 seconds hook 2 G4 Talk A three party conversation is now established a es Talk Only an S CO button can be used for this operation You can leave a three party conversation and let the two other parties talk by simply going on Adding a Third Party during a Conversation Using the ISDN Service Three party Conference 3PTY by ISDN During a conversation desired gt
4. ccccccsssesseeeeeecesseeeeeeeeeeeeeeenseseeneeseeseenenseeeeeeeeeeenss 18 1 1 1 Before Operating the Telephone cceccceseeeeeeeeeeeeeeeneeeeeeeeeesseeeaeaeeeeeessesennaeeeeeeseeeees 18 1 2 Making CES a cisssstiewe caer duessieasesda cn cdeusasiee we aaiae ina deeincanens deunastanseannniemiee ended 32 2i Basie 11 ean Pe E me aE Se rere r seer 32 1 22 Easy DAING srin cnn ett Saas cere ee caes ia ete eta eaten dewatered an cepts ca eee ee 37 123 218 eee ner eee E E eee eee ee eer ee ee eee 41 1 2 4 When the Dialled Line is Busy or There is No ANSWEf seesseeeeeeeeeerrrreeerrrrrressrrrrernn 42 1 2 5 Accessing the ISDN Service ISDN Service ACCeSS ccceeeseeeeeeseeeeteesaeeeeeeneeees 50 1 2 6 Alternating the Calling Method Alternate Calling Ring Voice ssssssssseenesssreessrrresee 51 1 2 7 Calling without Restrictions ssisscosscccasiconanssainctuassscottecasitenetiededanenastpeeanteceieetedietessmaaeaineniacis 52 1 2 8 To Access Another Party Directly from Outside Direct Inward System Access DISA 53 1 2 9 Setting Your Telephone from Another Extension or through DISA Remote Setting 56 1 3 Receiving CANS css ciiciscciscenccaneccstcseasuck nanan etieanenne ceuncaudeiantnbeesatnenuechendnuceresedecsucndensedsieedes 57 t31 Answering Calls miseris R EAN naa A NERE ERRi 57 1 3 2 Answering Hands free Hands free Answerback sessessseeeeieseeerreirrrressrrrrirrssrrrrrrenn 58 1 3 3 Answering
5. 1 12 Exchanging the Settings between Extensions 1 12 2 Enhanced Walking Extension In addition to exchanging the settings between extensions Walking Extension you can change the status of your extension to Service in or Service out Enhanced Walking Extension Service in An extension is in use normal status Service out Extension Dial Lock 1 6 4 Preventing Other People from Using Your Telephone Extension Dial Lock and Do Not Disturb DND 1 8 2 Refusing Incoming Calls Do Not Disturb DND are activated on an extension and the extension user cannot make unauthorised outside calls nor receive calls This feature is useful when a one person uses the same extension settings at different locations such as another branch office or at home b two or more people use the same telephone in turn lt Example a gt When using extension settings at a different location see cece See ee SSeS ee ee ee s i Main Office f i Service in l I I 1 Extension status amp gt gt gt gt Of Telephone A NS Pp A y i 1 on I 1 oF ae I 1 M P l O an ee re ae een ee eee i I r i y 1 i Extn No 101 5 Extn No 102 i iai out sam EX N NO 107 rannan i H i i ervice out s9 Service out H Service out r EEEE R ee Sir A REEE EEEE j E OOE a a a a TEET FEE J E a ge aa EENT LI LI e E E E E EE E E E E EAEE E E ESTE EEE E E E eee bce cee H K Branch Office us H
6. A line access number was not stored m A line access number is required for outside calls r 1 2 1 Basic Calling 3 1 3 Customising the Buttons cannot remember the feature numbers m f the feature numbers have been changed from the default values write the new feature numbers in the table in 4 2 1 Feature Number Table m Ask your dealer to change the feature numbers for easier use While talking to an outside party the line is disconnected The time limit has run out 1 4 1 Transferring a Call Call Transfer 1 4 5 Multiple Party Conversation gt Consult your dealer to extend the time limit if necessary Redialling does not function The stored number was more than 32 digits or an extension number gt 1 2 3 Redial cannot have a conversation using the Bluetooth headset m Make sure that the headset is properly registered to the module m Make sure that the headset is properly charged according to the manual of the headset m Remove the wired headset from the headset jack Priority is given to the wired headset when both are connected cannot register de register or confirm the ID of the Bluetooth headset m Make sure that the module is properly installed in the IP PT User Manual 227 4 1 Troubleshooting 228 Problem Remedy The personal computer and fax machine communication failed An indication tone may have interrupted c
7. During a conversation Y gt wma aH FFA Enter 52 Enter a specified parking On hook Press Recall tar hookswitch zone number 2 digits If you hear a busy tone enter another parking zone number To retrieve Call Park Retrieve Call Park Press a flashing Call Park PT SLT PS tored parki D X aa gt e As Off hook Enter 52 Dial stored parking Talk zone number 2 digits 72 User Manual 1 4 During a Conversation o e Ifa callis parked automatically confirm the parking zone number on the display as e Ifacallis not retrieved within a specified time you will hear an alarm as a reminder Call Park Recall If an outside call is not answered within a specified time it is automatically disconnected stored parking zone number EE After you park a call you can perform other operations T e Ifyou hear a reorder tone when retrieving a parked call there is no held call Confirm the IF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Call Park button or Call Park Automatic Park Zone button User Manual 73 1 4 During a Conversation 1 4 3 Talking to Two Parties Alternately Call Splitting When talking to one party while the other party is on hold you can swap the calls back and forth alternately To alternate between the parties leaving one party on hold temporarily During a conversation a A D DSS a Eee 4 P C 4 extension
8. Never attempt to insert wires pins etc into the vents or holes of this unit Wipe the unit with a soft cloth Do not clean the unit with abrasive powders or with chemical agents such as benzene or thinner When using a Panasonic proprietary telephone PT use only the correct Panasonic handset For users of PC Phone Free Licence Version shipped with KX T7601 USB Module All features of the PC Phone software are available for 90 days from the date of installation After this period expires the following buttons on the Operation Screen will become unavailable Recording TAM Voice Memo Text Memo Speed To continue using any of the corresponding features after the trial period please purchase KX TDA0350 PC Phone 5 licences User Manual For users in the European Union only Information on Disposal for Users of Waste Electrical amp Electronic Equipment private households This symbol on the products and or accompanying documents means that used electrical and electronic products should not be mixed with general household waste For proper treatment recovery and recycling please take these products to designated collection points where they will be accepted on a free of charge basis Alternatively in some countries you may be able to return your products to your local retailer upon the purchase of an equivalent new product Disposing of this product correctly will help to save valuable resources and
9. Press Log in Log out Enter ICD Group extension number or While on hook Log in Log out of a specified group Press Log in Log out of a specified group To enter leave Not Ready mode PT SLT PS C1 Not Ready NS gt GiGaGIG gt os z Co Ready Off hook Enter 735 Enter 1 or 0 To set cancel Not Ready mode or to leave Wrap up mode To enter Ready mode While on hook Wrap up Press red or flashing red Wrap up 144 User Manual 1 9 Utilising the Call Centre The status will be as follows Ready gt Not Ready Not Ready gt Ready Wrap up gt Not Ready The Log in Log out of a specified group button light shows the current status as follows Off Log in mode Red on Log out mode The Wrap up button alternates the setting of Wrap up mode Not Ready mode or Ready mode The Wrap up button light shows the current status as follows Off Ready mode Red on Not Ready mode Flashing red Wrap up mode In Wrap up mode Not Ready mode your extension does not receive calls through any group even if it belongs to multiple groups The last remaining logged in extension may not be allowed to log out depending on system programming The Supervisor extension can control the Log in Log out status of other extensions For more information refer to 1 9 2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group Incoming Call Distribution Group Monitor ZS
10. To confirm the log information with the Call Log button Display PT While on hook Call Log Press Call Log until desired party appears To confirm the log information with the Navigator Key KX NT300 KX T7600 While on hook Press Left twice Press Up or Down until desired party appears User Manual 171 1 13 Using a Display Proprietary Telephone To clear the log information Display PT While confirming the log information Call Log ra gt TRANSFER Press Call Log or Up or Down Press TRANSFER until desired party appears To call Display PT While confirming the log information D Press Call Log or Up or Down Off hook until desired party appears Call Log To store the caller s information in personal speed dialling Display PT While confirming the log information Call Log 9 gt AUTO DIAL STORE Press Call Log or Up or Down Press STORE until desired party appears 172 User Manual 1 13 Using a Display Proprietary Telephone o e The Call Log button light shows the current status as follows ES Off No incoming call Or you have already viewed the call log Red on You have missed calls to view e f your call is answered by another extension the caller s information is recorded on the displays of both your extension and the answering extension e You can lock your call log display by using an extension PIN Personal Identification Number
11. 2 1 Control Features 188 Ji i Besides the time mode there is Holiday mode It can change mode once on a specified date The Time Service Day Night Lunch Break button light shows the current status as follows Off Day mode Green on Lunch mode Flashing green Break mode Red on Night mode Flashing red Holiday mode The Time Service Switching Mode Automatic Manual button light shows the current status as follows Off Automatic Red on Manual ZS Customising Your Phone User Manual e 3 1 3 Customising the Buttons Create or edit a Time Service Day Night Lunch Break button or a Time Service Switching Mode Automatic Manual button 2 1 Control Features 2 1 3 Restriction Level Control Dial Tone Transfer The manager extension can change the restriction level permitting an extension to make a call Dp During a conversation with an extension 2 Toll Restriction Call Barring C Tone y Press Toll Restriction On hook Call Barring The extension can hear the dial tone and then make a call a e The restriction level is changed to the preprogrammed level of Toll Restriction Call Barring button ILF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Toll Restriction Call Barring button User Manual 189 2 1 Control Features 2 1 4 Turning on the External Background Music BGM The manager extension can select and broadcast background music in the of
12. D Tone Off hook Enter 47 Dial your Enter extension PIN Dial desired extension number max 10 digits feature number If a wrong extension PIN is entered you hear an alarm tone Through DISA From Outside Telephone PIN Personal Identification Number DISA D our gt awe E gt n DISA message Off hook Dial DISA Enter 47 Dial your phone number extension number s D desired gt gt extension PIN on feature no D Tone Enter extension PIN Dial desired max 10 digits feature number If a wrong extension PIN is entered you hear an alarm tone 56 User Manual 1 3 Receiving Calls 1 3 Receiving Calls 1 3 1 Answering Calls PT SLT PS SIP Extn D gt bed Off hook Talk Select one of the following methods Lift the handset to receive the preferred line Default Ringing line is selected Press the SP PHONE button Press the flashing CO INTERCOM ICD Group PDN or SDN button directly Press the ANSWER button You can receive a call and have a conversation in hands free mode using the SP PHONE J e Hands free Operation an button rime Customising Your Phone e 3 1 2 Settings on the Programming Mode Preferred Line Assignment Incoming Select the seized line when going off hook Alternate Receiving Ring Voice Select the alerting method either ring or the other party s voice e 3 1 3 Customising the Buttons Create or edit an Incoming Call Distribution Group I
13. To change the method PT SLT PS After dialling L Gk C Tone Enter Talk e Voice calling from a SIP Extension is not available o jax e ifthe called party uses a SIP Extension single line telephone SLT or portable station PS Voice calling is not available e This feature is not available when the called party s telephone is in the Voice Call Deny mode LF Customising Your Phone e 3 1 2 Settings on the Programming Mode Alternate Receiving Ring Voice Select the alerting method either ring or the other party s voice User Manual 51 1 2 Making Calls 1 2 7 Calling without Restrictions Using Your Calling Privileges at Another Extension Remote COS Access Using Your Calling Privileges at Another Extension Remote COS Access You can use your calling privileges Class of Service at another extension You may override restrictions which have been set To use this feature an original extension number and an extension PIN Personal Identification Number are required You can make a call by entering a verification code and verification code PIN To call Walking COS PT SLT PS SIP Extn PIN Personal Identification Number your J D Tone Off hook Enter 47 Dial your Enter extension PIN Dial desired extension number max 10 digits phone number If a wrong extension PIN is Seize outside line before entering entered you hear an alarm tone outside phone number To call with
14. gt Simme gt Gm gt O gt EE Enter 002 Press ENTER Enter system Enter name Press ENTER Press END speed dialling max 20 number 3 digits characters To continue D v Press NEXT Press PREV 2 Press CANCEL Extension Number 003 You can assign an extension number to each extension fro end COCO gt O gt e gt Gws gt lO gt E Enter 003 Press ENTER Enter extension Enter new Press ENTER Press END number extension number To continue v Press NEXT Press PREV Press CANCEL o e The leading number s should be the same as the number s assigned for Flexible RE Numbering e A duplicate entry is invalid 222 User Manual 3 3 Customising Your System System Programming Extension Name 004 You can store the name of an extension user This is useful if you want to know who is calling or who you are calling when making an intercom call using the directory To enter characters refer to Entering Characters To end COC gt lO gt ee ame gt O gt m Enter 004 Press ENTER Enter extension Enter name Press ENTER Press END number max 20 characters To continue D v Press NEXT Press PREV 2 Press CANCEL User Manual 223 3 3 Customising Your System System Programming 224 User Manual Section 4 Appendix This chapter provides the Troubleshooting the Feature Number Table and Tone List Check
15. o e If you do not answer a sensor call within a specified time period the sensor call will stop User Manual 153 1 10 Using User supplied Equipment 1 10 4 If a Host PBX is Connected Accessing External Services External Feature Access EFA Accessing External Services External Feature Access EFA You can access special features e g Call Waiting offered by a host PBX or telephone company This feature is only effective for an outside call lt Example gt To hold the current call and then talk to the new party While hearing a tone i While hearing a tone R FLASH RECALL desired service q desired ad gt OB FRA es gt caca Press FLASH RECALL or EFA Enter desired i Press Recall Enter 60 i Or press TRANSFER and service code hookswitch ale ape then enter 60 o e inthis case the FLASH RECALL button on a proprietary telephone must be set to External Feature Access EFA mode through system programming E Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an External Feature Access EFA button 154 User Manual 1 10 Using User supplied Equipment 1 10 5 If a Voice Processing System is Connected You or an outside party can access the Voice Processing System from a telephone Call Forwarding to Voice Mail Voice Mail Integration If your PBX has a Panasonic Voice Processing System connected e g KX TVP KX TVS series using digital integratio
16. so that you can prohibit access to your logged information Display Lock Refer to 3 1 2 Settings on the Programming Mode e You can also have a Call Log button for an ICD Group Incoming Call Distribution Group e Ifa call arrives while you are using the call log the call log display will be replaced with the caller s information IF Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Call Log button or Call Log for ICD Group button Calling with the Outgoing Call Log You can redial using the outgoing call log To call KX NT300 KX T7600 While on hook Press Left Press Up or Down Off hook until desired number appears To call with the REDIAL button Display PT While on hook Press REDIAL to Press REDIAL Off hook display the outgoing until desired number call log appears a e System programming is required for this operation e This operation is available only for digital proprietary telephones with a display User Manual 173 174 1 13 Using a Display Proprietary Telephone To store the caller s information in personal speed dialling Display PT When the desired party is displayed D gt AUTO DIAL STORE Press STORE o e You can lock your call log display by using an extension PIN Personal Identification Number az so that you can prohibit access to your logged information Display Lock Refer to 3 1 2 Settings on the Programming Mode If a
17. 47 K Key Pad Tone Set 203 L Language Display 199 Last Number Redial 41 230 L CO gt Loop CO 28 LCS Mode Set After Answering 201 LCS gt Live Call Screening 157 Leaving a Message Waiting Indication Calling Back the Caller Who Left an In dication Message Waiting 45 Leaving Three party Conference 85 Live Call Screening LCS 157 Live Call Screening Button 29 211 Live Call Screening Mode Set 201 Locking Your Telephone 119 Log in Log out 143 237 Log in Log out Button 28 210 Log in Log out for all groups Button Log in Log out of a specified group Button Loop CO L CO Button 28 209 M Malicious Call Identification MCID Manager Operation 186 Manager Password 214 Manager Programming Information 214 Manual Call Waiting 201 Manual Queue Redirection 149 Message Box Accessing from Outside 115 Message Box Accessing Other Extension s 116 Message Box Redirectingto 110 Message Button 23 28 209 Message Display Absent Message 117 Message for Another Extension Button 28 209 Message Waiting 45 231 240 Messages Preprogrammed Recording 167 MODE Button 27 MONITOR Button 24 Monitoring Another Extension Call Monitor 48 29 210 29 210 63 232 248 User Manual Multiple Party Conversation 80 124 Mute 89 N Names and Numbers Storing 176 Navigator Key 20 27 NDSS gt Network Direct Station Selection 194 Network Direct Station Selection NDSS Button 29 211 Network Direct Statio
18. 5 0 External Feature Access EFA 5 1 Call Charge Reference 5 2 Call Park C5 C3 Parking zone no 2 digits Call Park Automatic Park Zone 5 3 Call Log 4 3 4 Call Log for ICD Group 4 5 4 4 Incoming call distribution group extension no Log in Log out 5 Log in Log out of a specified group 5 6 Incoming call distribution group extension no Log in Log out for all groups w G8 Hurry up 5 6 Incoming call distribution group extension no Wrap up 5 7 System Alarm 4 5 8 Time Service Day Night Lunch Break C5 9 0 1 2 3 5 C Tenant no Answer 4 6 0 Release 4 ce C1 Toll Restriction Call Barring C6 C2 Toll Restriction Call Barring Level 1 7 ISDN Service 6 C6 3 Desired no max 32 digits Calling Line Identification Restriction CLIR 6 4 210 User Manual 3 1 Customising Your Phone Personal Programming Button Programming Input Connected Line Identification Restriction COLR 6 5 ISDN Hold 6 6 Headset 4 7 C6 Time Service Switching Mode Automatic Manual C6 Tenant no Network Direct Station Selection NDSS 8 6 9 Another PBX extension no CTI C7 0 Primary Directory Number PDN 7 OD Secondary Directory Number SDN C2 Extension no C delayed
19. Account in this manual it means a flexible button has been made into an Account button To customise refer to 3 1 3 Customising the Buttons Button Feature Used to access an idle outside line for making outside calls Loopt eG Incoming outside calls from any outside line arrive at this button Used to access an idle outside line in a specified outside line group for making outside calls Soup SOK Incoming calls from outside lines in the assigned outside line group arrive at this button Single CO S CO Used to access a specified outside line for making or receiving outside calls Used to access an extension with one touch Dret Son Selection Dea It is also possible to be changed to the other feature button One touch Dialling Used to access a desired party or system feature with one touch Incoming Call Distribution Used to access a specified incoming call distribution group for making or Group ICD Group receiving calls Used to leave a message waiting indication or call back the party who left the Message message waiting indication Message for Another Extension Call Forwarding FWD Do Not Disturb DND Both calls Used to have a Message button for another extension Used to forward all calls to a specified destination or refuse FWD DND Outside calls Used to forward outside calls to a specified destination or refuse FWD DND Intercom calls Used to forward in
20. Personal Identification Number SS gt Waa gt O gt o gt gt Off hook Enter 727 Enter Dial your extension number gt gt extension PIN g T gt Enter extension PIN max 10 digits o e An extension personal identification number PIN is required to use this feature Refer to S38 Assigning an Extension PIN to Your Extension Extension PIN Personal Identification a Number in 3 1 1 Customising Your Phone Personal Programming e Extension settings can be exchanged between SLT and SLT PT and PT or SLT and PT 170 User Manual 1 13 Using a Display Proprietary Telephone 1 13 Using a Display Proprietary Telephone 1 13 1 Using the Call Log This is available for display proprietary telephones and portable stations Calling with the Incoming Call Log Calling with the Outgoing Call Log Calling with the Incoming Call Log When you receive an outside call or an external sensor call call information is recorded automatically in the incoming call log A preprogrammed number of calls can be logged per extension When the call log is full and other call arrives the oldest call is deleted You can modify the logged telephone number When the Call Log button light turns on there is a call which you did not answer The following information is logged e Caller s Name e Date Time call received e Answered or Not Answered Confirmed or Not Confirmed e Caller s Phone Number
21. Press TRANSFER Press DSS or dial desired phone number Seize outside line before dialling outside phone number To talk to a waiting caller While hearing a call waiting tone Press ANSWER Talk _z RELEASE The called party answers Press RELEASE User Manual 61 1 3 Receiving Calls To transfer an outside call to an extension with a one touch operation During a conversation zz gt The called b gt RELEASE party answers Press DSS Press RELEASE The other party is placed on hold and the destination extension is called immediately To end a conversation During a conversation ea RELEASE Press RELEASE ieee Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an Answer button or a Release button 62 User Manual 1 3 Receiving Calls 1 3 6 Identifying Malicious Calling Parties Malicious Call Identification MCID You can ask your telephone company to trace a malicious calling party during a conversation or after the calling party hangs up You will receive the information on the malicious call later on To request MCID PT SLT PS During a conversation or when hearing a reorder tone after the calling party hangs up h T TRANSFER C Tone Cj w gt Da E al Press TRANSFER or Enter 7 3 Talk or on hook Recall hookswitch o e Availability of this feature depends on the ISDN service of your telephone company U
22. STORE STORE Press PROGRAM Follow Press ENTER Follow Selection Press ENTER Press PROGRAM or PAUSE programming or STORE amp Parameter or STORE or PAUSE input Programming Item Selection amp Parameter Input PT The display shows the PBX number slot number and port number Some IP PTs may not display the extension number lt example gt EXT1050 10308 Your extension information 0 0 PBX no Sik no Port no PS The display shows the PS number lt example gt EXT3001 99001 PS no C1 Light Display Contrast Selection 2 Little Light Preferred display contrast level Co 1 from the 4 levels available C3 Little Dark 4 Dark 198 User Manual 3 1 Customising Your Phone Personal Programming Item Programming Selection amp Parameter number being displayed on the called party s telephone Input EE English s C2 2nd Language Display Language Selection Which display language do you COJ 8 C3 3rd Language prefer 4 4th Language 5 5th Language No Manual The display keeps showing all of the outside Di peed Co caller s information unless you isplay Switching Mode change it to the call duration Would you like the call duration
23. To an Extension Refusing the Call DND Override Joining an Existing Call Executive Busy Override 3 Leaving a Message Waiting Indication Calling Back the Caller Who Left an 4 Indication Message Waiting Monitoring Another Extension Call Monitor 5 Reserving a Busy Line Automatic Callback Busy Setting Callback on an 6 ISDN Line Completion of Calls to Busy Subscriber CCBS 1 2 6 Alternating the Calling Method Alternate Calling Ring Voice x Feature While dialling or talking Fixed Number 1 4 5 Multiple Party Conversation Adding Other Parties during a Conversation Conference 3 1 10 1 If a Doorphone Door Opener is Connected From any extension while talking to the doorphone 5 240 User Manual 4 3 What is This Tone 4 3 What is This Tone 4 3 1 Whatis This Tone While on hook Ring Tones The following tones are programmable allowing recognition of call type Outside Intercom or Doorphone Tone 1 ds Tone 2 oo T AnNa AS S S P A T When going off hook Dial Tones Tone 1 Normal User Manual 241 4 3 What is This Tone Tone 2 e When there are messages that have previously been listened to and no new messages recorded by the SVM feature e When any of the following features are set e Absent Message e Background Music e Call Forwarding e Call Pickup Deny e Call Waiting e Do Not Disturb e Extension Dial Lock e Executive Busy Overrid
24. e when your desired outside line that is in use by another extension becomes idle You cannot set Automatic Callback Busy for a busy party outside of the PBX When you answer the callback ringing e For an outside call The line is seized e For an intercom call The called extension starts ringing automatically To set for both extension and outside line PT SLT PS While hearing a busy tone Ce ST as C Tone y Enter 6 On hook To answer the callback ringing from an idle extension PT SLT PS While hearing a callback ringing N no es Off hook Talk 42 User Manual 1 2 Making Calls To answer the callback ringing from an idle outside line PT SLT PS While hearing a callback ringing outside D gt Ca Off hook Dial outside phone Talk number o e f you do not answer the callback ringing within 10 seconds this feature will be cancelled To cancel callback ringing Automatic Callback Busy Cancel PT SLT PS SS gt ma Se C Tone Off hook Enter 46 On hook Setting Callback on an ISDN Line Completion of Calls to Busy Subscriber CCBS You can set the telephone to receive callback ringing when a busy called party on an ISDN line becomes free When you answer the callback ringing the called party s telephone number is automatically dialled PT SLT PS While hearing a busy tone w Ff Ge C Tone y On hook User Manual 43 1 2 Making Calls To an
25. ee J gt G4 Talk to the new party ISDN Hold Dial desired phone number Press ISDN Hold Seize outside line before dialling outside phone number 86 User Manual Press CONF RA 4 Talk with multiple parties 1 4 During a Conversation During a conversation TRANGEN D desired raineren E kn QDS gt phoen gt Kee gt CES PP Press TRANSFER Enter 62 Dial desired Talk to the Press TRANSFER phone number new party Seize outside line before dialling outside phone number C3 J ne 4 Enter 3 Talk with multiple parties During a conversation j D desired CLN gt gt gt gt gt fae phone no rN FPA A Press Recall Enter 62 Dial desired Talk to the Press Recall hookswitch phone number new party hookswitch Seize outside line before dialling outside phone number Pe 3 or 4 Enter 3 Talk with multiple parties User Manual 87 1 4 During a Conversation To complete a conversation PT SLT PS During a conversation On hook E Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an ISDN Hold button 88 User Manual 1 4 During a Conversation 1 4 6 Mute You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset TP To set cancel During a conversation Ga AUTO ANS M
26. ez CD FWD All Calls access no phone no Press STORE max 32 digits to set Enter 1 Enter outside line access number and then outside phone number p A confirmation tone will be heard o e Only one extension assigned as member 1 in each ICD group can perform the settings for S virtual PSs e Itis possible to switch the forwarding status on off of a virtual PS by entering the number 4 7 of that extension then pressing the fixed FWD DND button instead of pressing the AUTO DIAL STORE button User Manual 103 1 6 Before Leaving Your Desk Forwarding Your Calls Using ISDN Service Call Forwarding CF by ISDN All calls are forwarded to an outside party using ISDN The following types of call forwarding are provided by the ISDN service Unconditional Call Forwarding Unconditional CFU When your extension is busy Call Forwarding Busy CFB When you do not answer Call Forwarding No Reply CFNR To set PT SLT PS D gt GGG gt ous gt CED gt Coeur gt gt Off hook Enter 7 5 Enter outside line Enter Enter your multiple number 3 digits subscriber number 2 Unconditional MSN gt gt GD gt Bea gt Ce gt GY a C Tone Enter Enter required number Enter desired Enter On hook phone number To cancel PT SLT PS DY gt GGG gt ee gt Ga gt Gane Off hook Enter 7 5 Enter outside line Enter Enter your multiple n
27. rotary pulse telephone Which features are available depend on the type of telephone being used If you are using a Panasonic ie proprietary telephone with a special feature button such as Cora display Display PT or both you can follow the operation with the button or display messages for easy programming If you use a large display telephone e g KX NT346 or KX T7636 you can follow the displayed messages to use the features If your telephone does not have feature buttons and or a display you may operate the PBX by entering a feature number instead Follow the operation for your type of telephone If you use a Console you can use the buttons on the Console as the buttons on the connected proprietary telephone e If you use a Panasonic proprietary i telephone which does not have feature an buttons you may change one of the unused flexible buttons to a feature button Refer to 3 1 3 Customising the Buttons Registration for your Portable Station PS SIP Extension Your PS SIP Extension must be registered with the PBX and assigned an extension number before initial use through system programming To confirm the extension number of your PS refer to Your extension information in 3 1 2 Settings on the Programming Mode For SIP Extension users follow the instructions for your SIP Extension User Manual 1 1 Before Operating the Telephones Feature Numbers To use certain features you need to enter specified feat
28. 3 1 1 Customising Your Phone Personal Programming You can customise your telephone features For example you can change the initial settings or button features according to your needs Assigning an Extension PIN to Your Extension Extension PIN Personal Identification Number T e f you change your desk and extension refer to 1 12 1 Walking Extension EE Assigning an Extension PIN to Your Extension Extension PIN Personal Identification Number You can assign a password to each extension The following features require an extension PIN 1 Screening calls Live Call Screening LCS 2 Prohibiting other people from seeing your personal speed dialling directory call log SVM log and from playing back the voice messages in your message box Display Lock 3 Using the same settings as your extension at other extensions Walking Extension Remote Control Operation Walking COS 5 Extension Dial Lock Clear gt To set PT SLT PS PIN Personal Identification Number SS gt aa gt GD gt son gt gt Off hook Enter 799 Enter 1 Enter extension PIN max 10 digits same D e gt eO e ee Enter Enter same extension PIN Enter max 10 digits On hook 196 User Manual 3 1 Customising Your Phone Personal Programming To cancel PT SLT PS PIN Personal Identification Number tored D SS gt Ea gt OO gt enon hme gt C Tone Off hook Enter 799 Enter 0 Enter
29. 47 Dial your Enter extension PIN extension number max 10 digits If the wrong extension PIN is entered you hear an alarm tone gt gt Coated gt 3 Enter 38 o e When you press the Message button while on hook to play back voice messages Display Lock is temporarily deactivated To clear voice messages from the SVM Log While on hook a paal m D gt MESSAGE TRANSFER AUTO DIAL STORE Press MESSAGE Press TRANSFER Press STORE until desired SVM Log appears 114 User Manual 1 6 Before Leaving Your Desk Accessing Your Message Box from an Outside Telephone You can remotely access your message box and perform any operations of the SVM feature through an outside line as if you were at your own extension From Outside Telephone PIN Personal Identification Number The greetin AW gt meager gt COD gt gt played back Off hook Dial desired phone Enter 47 while hearing number of a destination the greeting message that has set the SVM feature For available operations gt gt gt extension PIN J 1039089 gt see Operation Reference extension no C Tone amp When Accessing Your D Tone Message Box Dial your Enter extension PIN Enter 38 extension number max 10 digits o e If you hear a reorder tone when you try to leave a voice message directly in the message box DE of another extension that message box is unavailable You can enter another extens
30. 8 0 Day 1 Night 2 Lunch 3 Break 0 To leave a voice message directly to another 6 extension no extension s message box Listening to Voice Messages Left by Callers 3 Redirecting Your Calls to Your Message Box Both Calls X710 0 Cancel Outside Calls X711 2 All Calls floating extension no for the SVM feature 5 Intercom Calls X712 3 Busy floating extension no for the SVM feature 5 4 No Answer floating extension no for the SVM feature 5 5 Busy No Answer floating extension no for the SVM feature 5 234 User Manual 4 2 Feature Number Table Feature While dial tone is heard Tica Additional digits buttons 1 6 3 Showing a Message on the Caller s 750 Telephone Display Absent Message Toset 1 9 parameter To cancel 0 1 6 4 Preventing Other People from Using X77 Your Telephone Extension Dial Lock To lock 1 To unlock 0 extension PIN To make an outside call while your X47 your extension no extension PIN phone no extension is locked 1 7 1 Paging Group Paging 33 paging group no 2 digits 1 7 2 Answering Denying a Paging Announcement To answer 43 To deny X721 1 To allow 0 1 7 3 Making an Announcement and Having a Multiple Party Conversation Broadcasting To call and make an 32 broadcasting group no 1 digit announcement 1 8 1 S
31. E ae Sees i te ie ete ce Rotate ob ERASE A Extn No 102 Extn No 102 AR i r i rvice in w Service out Service out ne gt Extension status of Telephone B gt gt gt gt t I I l Li I I 1 l I ee er I I l I l l I I l I a a mi mi i Sm i ee a a In this example extension user A sets his her own extension status to Service out at the main office Then he she can set another extension status to Service in at the branch office to have his her own extension settings available at the extension User Manual 169 1 12 Exchanging the Settings between Extensions lt Example b gt When two users share one telephone User A Extn No 101 Extn No 101 Sefvice out gt Service out Service out Extension Statis gt Service in gt gt gt gt UserB f Extn No 102 Extn No 102 sod Extn No 102 Service out Service out 77 Service in Service in In this example extension users A and B work in shifts and use the same extension in turn User A sets the extension status to Service out when he she finishes work Then user B can set the extension status to Service in and have his her own settings available at the extension To set an extension to Service out status PT SLT SD gt maa gt H Off hook Enter 727 Enter To set an extension to Service in status and have your own settings available PT SLT PIN
32. Hold Retrieve CO AN O 4 ORJ pP P gt enter Off hook Press flashing CO or INTERCOM or enter 50 To retrieve an outside call from another extension only Regular Hold Call Hold Retrieve Specified with a held line number T N gt 5 C4 A confirmation EDEDED gt gt tone is heard Off hook Press CO or enter 53 and then held line number 3 digits To retrieve an intercom call or outside call from another extension only Regular Hold Call Hold Retrieve Specified with a holding extension number DSS D SS gt CALA gt mate oe es Press DSS or dial Talk holding extension number Off hook Enter 51 SIP Extn D Ga Off hook Press HOLD 70 User Manual 1 4 During a Conversation o e The CO or INTERCOM button light shows the current status as follows ES Regular Hold mode Flashing green slowly Your held call Flashing red Another extension s held call Exclusive Call Hold mode Flashing green moderately Your held call Red on Another extension s held call e If acall is not retrieved within a specified time you will hear an alarm as a reminder Hold Recall If an outside call is not answered within a specified time it is automatically disconnected e Hold Mode Change PT only After pressing the HOLD button if you press the HOLD button again the status switches from the Regular Hold mode to the Exclusive Call Hold mode or from the Exc
33. One touch Dialling memory are available at the new extension It is also possible to exchange the DSS Console settings along with the extension settings Walking Extension is useful for example when you move to a new location in the office This feature is also known as Walking Station To exchange your settings with another extension PT SLT S amp S gt Off hook PIN Personal Identification Number cacam gt bb Dial your extension Enter 727 number gt gt exensionpN 2 ESE Enter extension PIN max 10 digits On hook User Manual An extension personal identification number PIN is required to use this feature Refer to Assigning an Extension PIN to Your Extension Extension PIN Personal Identification Number in 3 1 1 Customising Your Phone Personal Programming Your previous extension will receive the old settings of your new extension Extension settings can be exchanged between SLT and SLT PT and PT or SLT and PT If you are using a KX NT300 series telephone with a Bluetooth wireless headset and exchange the settings with another KX NT300 series telephone user you cannot use your Bluetooth wireless headset at the other extension Bluetooth wireless headsets are registered on extensions themselves Therefore you have to register a Bluetooth wireless headset on each desired extension For details about registration refer to Bluetooth Registration in 3 1 2 Settings on the Programming Mode
34. Outside calls Button 28 209 G G CO gt Group CO 28 Greeting Message Recording Group FWD Both calls Button Group FWD Intercom calls Button Group FWD Outside calls Button Group Paging 235 Group CO G CO Button H Handset Headset Selection gt Headset Operation Hands free Answerback 58 Hands free operation 90 Headset Button 29 211 Headset Operation 91 202 HOLD Button 25 Holding Calls 69 Holding in a System Parking Zone Call Park 71 Hospitality Features 161 Host PBX 154 Hot Line 39 199 230 HotelUse 161 Hurry up Button 29 210 Hurry up Transfer gt Manual Queue Redirection 149 ICD Group gt Incoming Call Distribution Group 28 Icon Descriptions 21 218 Incoming Call Distribution Group ICD Group 196 203 239 99 233 101 130 107 108 28 210 28 210 28 210 28 209 91 202 28 209 User Manual 247 Index Incoming Call Distribution Group Monitor 146 237 Incoming Call Distribution Group Extension Status 147 Incoming Call Distribution Group Forwarding Calls 149 Incoming Call Distribution Group Leaving 143 Incoming Call Distribution Group Monitoring and Controlling 146 Incoming Call Distribution Group Waiting Call Status 146 Incoming CallLog 171 Indication Tones 243 INTERCOM Button 24 Intercom Call 32 ISDN Service Access 50 ISDN Service Button 29 210 ISDN Hold Button 29 211 J Jog Dial 20 27 Joining an Existing Call Executive Busy Override
35. Press Left or Right Press CLEAR D to select a desired part a75 AUTO DIAL m STORE To insert a number or character Press ENTER or STORE abre gt number character Press Left or Right Enter a number or to select a desired part character It will be inserted in front of the selected part 206 User Manual 3 1 Customising Your Phone Personal Programming Clearing Features You can clear or change to features as follows Features Default Setting Display Switching Mode Automatic Hot Line Off Calling Line Identification Restriction CLIR Allow Calling Connected Line Identification Presentation CLIP COLP Caller ID assigned on your extension Preferred Line Assignment Outgoing Intercom Preferred Line Assignment Incoming The longest ringing line Alternate Receiving Ring Voice Ringing Tone Call Parallelled Telephone Paired SLT will ring Forced Answerback Selection Disable Live Call Screening Mode Set Hands free mode LCS Mode Set After Answering Stop recording Automatic Call Waiting Manual Call Waiting Intercom Calls Off Off No call No tone Call Waiting Tone Type Selection Tone 1 Absent Message Off Personal Absent Message Cleared Call Forwarding FWD Do Not Disturb DND Intercom Outside_ Off Calls FWD N A Timer 15 seconds Call Pickup Deny Allow Headset Operation Headset off
36. Switching Mode 199 DND Override 49 240 DND gt Do Not Disturb 129 Do Not Disturb DND 129 Do Not Disturb DND Button 26 Do Not Disturb DND Tone 243 Door Open 151 237 Doorphone Call 150 237 DSS gt Direct Station Selection 28 E EFA gt External Feature Access 154 Electronic Station Lockout gt Extension Dial Lock Enhanced DSS Key Mode 94 Enhanced Walking Extension 169 ENTER Button 27 Entering Characters 177 Exclusive Call Hold 69 Executive Busy Override Executive Busy Override Deny Extension Control 186 215 119 203 235 47 240 136 202 236 Index Extension Dial Lock 119 203 235 Extension Feature Clear 142 237 Extension Name 004 223 Extension Number 003 222 Extension number Confirming Your Own 19 Extension PIN Personal Identification Number External Background Music BGM 190 239 External Feature Access EFA 154 210 237 External Feature Access EFA Button 28 210 External Relay 152 External Sensor 153 F Feature Highlights 2 Feature Number Table 230 Feature Numbers 19 FLASH RECALL Button 25 Forced Answerback Selection 201 Forwarding Calls 97 Forwarding Calls ISDN Service 104 Forwarding Calls To Incoming Call Distribution Group FWD N A Timer 202 FWD DND Cycle Switch Mode 100 130 FWD DND Setting Mode 100 130 FWD DND settings FWD DND fixed button 101 FWD DND status switching with FWD DND fixed button FWD DND Intercom calls Button 28 209 FWD DND
37. a Hold Recall or callback ringing from a call answered with the SDN button User Manual 93 1 5 Using a PDN SDN Button Light Pattern PDN Button Status SDN Button Status Red on A corresponding SDN extension is The corresponding PDN extension using the line or another corresponding SDN extension is using the line Flashing red A corresponding SDN extension is Another corresponding SDN slowly holding a call extension or the PDN extension itself is holding a call Flashing red The PDN extension is receiving an The corresponding PDN extension rapidly incoming call to an incoming call is receiving an incoming call distribution ICD group SDN Direct Dial Using an SDN button you can easily call the corresponding PDN extension SDN buttons are in one of two modes depending on system programming and the operation procedure differs as follows Enhanced DSS Key Mode EA gt 4 Off hook Press corresponding Talk SDN a an SDN Ka SDN gt Off hook Press corresponding Press the SDN again Talk SDN o e When performing SDN Direct Dial to call the corresponding PDN extension the SDN button a light shows the current status of the destination extension as follows FB Green on You are using the line Red on The line is being used The PDN extension or another SDN extension when multiple extensions have SDN buttons to a same PDN extension is using the line e Even
38. a Call Ringing at Another Telephone Call Pickup s sssssseessseresssrnesrrreesren 59 1 3 4 Answering a Call via an External Speaker Trunk Answer From Any Station TAFAS 60 1 3 5 Using the ANSWER RELEASE Button 0 cccceeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeeeeeeaeeeeetaaeeeenaas 61 1 3 6 Identifying Malicious Calling Parties Malicious Call Identification MCID 63 1 4 During a GOV ETS ANON esses cisasctiewasiseccncdanendvedannss sonencsansentenencnnaessensceiesaoceteviensnesdedeieni 64 1 4 1 Transferring a Call Call Transfer sicsststncsnixiassteceteadearmxidveccectaniasvenistoadeanmadiawioommeceeareniate 64 1 4 2 Holding a Call soe oartsnacs de cepcedigaacanensaadetind a E EEE E R REEE aR 69 1 4 3 Talking to Two Parties Alternately Call Splitting sssnsssssnnnesesnneeenneessrrressrrrnnrrrnnerrenn 74 1 4 4 Answering Call Waiting ccc ce eeceeeeeeeceeeeeecae ee eeeeee eee eeeaee eta aaeeeeeseaeeeeessaaeeeeensaeeeeneeaees 76 1 4 5 Multiple Party CoOmversation iiscissecces cesscrdccanincaraaeieivbinandcarennelteiacssdensecariaeiaahiaaa ences 80 146 MUE See ener ee ec te eer et te ee cee ee ee eran eee 89 1 4 7 Letting Other People Listen to the Conversation Off hook Monitor eeeeeeeeeeees 90 1 4 8 Using the Headset Headset Operation cceeceeeeeeeeneceeeeeeaeeeeeeceeeeeeeaeeeeeeeaaeeeenaas 91 1 5 Using a PDN SDN BUttON iss Sse ssc aaeanoa andaa ainaani aaas aiani 93 1 5
39. a conversation s Se COA gt r l gt T Press Recall Enter 62 Dial phone number Talk On hook hookswitch This step can be omitted o e To retrieve the held call press the TRANSFER button Recall nookswitch 5 e Even if you go on hook while transferring a call it is transferred e After the call is transferred the line becomes idle E Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an ISDN Hold button 68 User Manual 1 4 During a Conversation 1 4 2 Holding a Call Holding Holding in a System Parking Zone Call Park e For users of SIP Extensions o a The holding operation for SIP Extension users may differ from the steps in this section and may vary depending on the type of telephone being used Holding There are two types of hold The difference between them is that other people can retrieve your held call Regular Hold or not Exclusive Call Hold As they can be alternated ask your manager what the current mode is To hold Call Hold During a conversation HOLD D TRACER D EDEDED C Tone Press HOLD or press TRANSFER and On hook then enter 50 During a conversation Fo comm 2 ae Pe C Tone Press Recall Enter 50 On hook hookswitch SIP Extn During a conversation Press HOLD On hook User Manual 69 1 4 During a Conversation To retrieve a call Call Hold Retrieve PT SLT PS At the holding extension Call
40. a verification code Verification Code Entry PT SLT PS SIP Extn PIN Personal Identification Number NS gt E gt E gt oncad gt gt Off hook Enter 47 Enter Enter verification code max 4 digits gt gt verification code PIN J desired C Tone amp phone no D Tone Enter verification code Dial desired PIN max 10 digits phone number If a wrong verification code PIN is Seize outside line before entering entered you hear an alarm tone outside phone number 52 User Manual 1 2 Making Calls 1 2 8 To Access Another Party Directly from Outside Direct Inward System Access DISA Calling through DISA Calling through DISA When outside callers access extensions in the PBX a prerecorded message greets the caller and gives information about how to access an extension You do not need the operator s assistance You may be able to access system features or call an outside party with your password depending on the security mode To call an extension From Outside Telephone PIN Personal Identification Number n No Security Mode Trunk Security Mode PN phone no apace extension no T DISA message Off hook Dial DISA Dial desired phone number extension number our DEA J Q OJ amaa es b 10ne n All Security Mode DISA message isha code Off hook Dial DISA Enter 47 Dial your extension number phone number or enter and then verifica
41. and then dial private phone number 34 User Manual 1 2 Making Calls Which type of telephone number must be entered depends on the settings of your PBX D gt w gt F Off hook Press NDSS Talk e To start monitoring another PBX extension after customising an NDSS button go off o x hook press the NDSS button and go on hook The NDSS button light will show the current status as follows Off The extension is idle Red on The extension is busy ILF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Network Direct Station Selection NDSS button Using an Account Code Account Code Entry You may give a specified account code to extension users and check their telephone usage You can specify an account code for each client and check the call duration PT SLT PS SIP Extn Cc Account D gt LOR gt account code gt ip gt gt S Bam Tene Off hook Press Account or Enter account code Enter enter 49 max 10 digits outside gt gt Dial outside phone number Seize outside line before entering outside phone number User Manual 35 1 2 Making Calls o A Panasonic proprietary telephone extension user can enter an account code during a conversation and when hearing reorder tone after the other party hangs up e Account codes may use the digits 0 through 9 e Depending on the settings of your PBX you may be required to enter
42. be viewed using the display of a PT or PS by pressing the Message button To listen to voice messages While on hook MESSAGE gt N Press MESSAGE Off hook until desired SVM Log appears PT SLT PS X gt ama Off hook Enter 38 PT SLT PS AS ca Off hook Press MESSAGE or enter 702 To clear the voice message that you are listening to PT SLT PS While hearing the voice message D gt AUTO DIAL ED Q D Enter 3 Press STORE or enter 1 to confirm 112 User Manual Vi Various operations are available by entering numbers while you are listening to a recorded voice message using any of the methods described above The available options are as follows 1 6 Before Leaving Your Desk Operation No Operations C1 E To play back the voice message from the beginning 2 To go to the next voice message To clear the voice message 3 Press the AUTO DIAL STORE button or enter 1 to confirm 4 To call back the caller who left the voice message 5 To go back to the previous voice message To leave a voice message directly in the message box of CH 6 another extension Enter desired extension number To play back your greeting message and record a voice a message in your own message box C 9 To end the call In addition to the caller information that is recorded in the Call Log the following SVM Log information is recorded with voice messages left by
43. callers e Caller s Name e Caller s Telephone Number e Time recording started e Voice Message Status New is displayed for voice messages that have not previously been listened to Old is displayed for voice messages that have previously been listened to Please note that the information shown on the display may vary depending on the information that was received and the type of telephone used Only users of a 6 line display PT can view all of the above information You can lock the SVM Log display by using an extension PIN Personal Identification Number to prevent other users from viewing the information and from playing back your voice messages Display Lock Refer to 3 1 2 Settings on the Programming Mode If your telephone has a Message for Another Extension button you can access the message box of another extension and listen to voice messages for that extension If a new voice message has been left in your message box you will hear dial tone 4 after going off hook In addition if your telephone has a Message button or Message Ringer Lamp the corresponding button or lamp will light when a voice message has been left Dial Tone 4 1s lt gt User Manual 113 1 6 Before Leaving Your Desk To listen to voice messages while your display is locked PT SLT PS PIN Personal Identification Number DS gt aA gt oino gt Censo Pw bb C Tone amp D Tone Off hook Enter
44. calls You can answer the second call by disconnecting 1 or holding 2 the current call 1 To disconnect the current call and then talk to the new party PT SLT PS While hearing a tone Pe D gt he Talk to the On hook Off hook new party 2 To hold the current call and then talk to the new party While hearing a tone acs Press HOLD pa Talk to the new party INT INTERCOM Disregard this step if both Press CO ICD Group PDN parties are extensions SDN or INTERCOM 76 User Manual 1 4 During a Conversation While hearing a tone ia CZEDER Ka es Press Recall hookswitch Talk to the Enter 50 new party After talking to the new party second call you can disconnect 2 1 or hold 2 2 it and then retrieve the first call 2 1 To disconnect the second call and then talk to the original party During a conversation as Talk to the original party On hook Off hook INT INTERCOM Press CO ICD Group PDN SDN or INTERCOM PT SLT PS During a conversation Se Xo mmm 2 h C Tone Talk to the On hook Off hook Enter 50 original party User Manual 77 1 4 During a Conversation 2 2 To hold the second call and then talk to the original party After holding it you can talk to the original party Then you can disconnect it and then talk to the new party again During a conversation Press HOLD INT INTERCOM Press CO ICD Group PDN
45. dial key 0 9 Press the HOLD button on your SIP Extension User Manual 21 1 1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone If you use a Panasonic proprietary telephone and the Console they may have some of the useful feature buttons described below For a PS user refer to Operating Instructions for PS These buttons make operations simple The illustrations may differ from the buttons on your telephone Buttons on the PT Flexible Buttons Used to make or receive an outside call CO button or as a feature button Button assignment is required Refer to Customised Buttons for details SP PHONE SP PHONE 3 0 0 a SP PHONE Used for hands free operation 22 User Manual 1 1 Before Operating the Telephones AUTO DIAL i0 l AUTO DIAL o STORE SD 0 AUTO DIAL STORE Used for System Personal Speed Dialling or storing programme changes ojlo PAUSE Used to insert a pause when storing a telephone number This button also functions as the PROGRAM button when there is no PROGRAM button on your telephone REDIAL REDIAL LOL Lo REDIAL Used to redial the last dialled number MESSAGE Us LOR 0 MESSAGE Used to leave a message waiting indication or call back the party who left the message waiting indication User Manual 23 1 1 Before
46. following are extensions that cannot receive a paging announcement Portable station Single line telephone Proprietary telephone that is ringing or busy Proprietary telephone in Paging Deny mode Proprietary telephone in DND mode e System programming may be required for some IP PT users to receive paging announcements e Even if the announcement is not paging your extension you can answer it if it is paging your group User Manual 123 1 7 Making Answering an Announcement 1 7 3 Making an Announcement and Having a Multiple Party Conversation Broadcasting You can call multiple parties assigned in the group and make a voice announcement You can also establish a multiple party conversation with called parties This conversation will be heard by other called parties Called parties can listen to the announcement simply by going off hook They can send a notification tone if they want to join the conversation To make answer a broadcasting call Caller broadcastin Wait f D SS gt GaGa gt gt CD k Off hook Enter 32 Dial broadcasting Announce group number 1 digit Any Telephone Called Party The telephone rings Off hook For a caller To make a conversation with a specific party During an announcement DSS Press DSS 124 User Manual 1 7 Making Answering an Announcement To make a conversation with a party in the group s preassigned order
47. follows N PESES Off The line is idle Red on The line is in use e You may be restricted from making a call to the specified outside party To make a call refer to 1 2 7 Calling without Restrictions e To confirm number before dialling you can enter a phone number and confirm it on the Jd display and then go off hook Predialling EE Call Charge Reference You can confirm your total call charges by pressing the Call Charge Reference button e To make a call to another party without going on hook press the FLASH RECALL button It will re access the outside line and provide external dial tone Pressing the Terminate button will provide intercom dial tone You can dial the new phone number without going on off hook e Hands free Operation You can make an outside call and have a conversation in hands free mode using the SP PHONE button ZS Customising Your Phone e 3 1 2 Settings on the Programming Mode Preferred Line Assignment Outgoing Select the seized line when going off hook e 3 1 3 Customising the Buttons Create or edit a Loop CO L CO button a Group CO G CO button a Single CO S CO button a Terminate button or a Call Charge Reference button Making a Call to a Private Network TIE Line Access You can access extensions connected to other PBXs in a private network To call PT SLT PS SIP Extn extension no a gt D A gt 4 eS Off hook Talk Dial extension number or enter 7
48. from the doorphone PT SLT PS SIP Extn D Off hook To call the doorphone PT SLT PS SIP Extn gt Ba gt Le h 2 one Off hook Enter 31 Enter doorphone Talk number 2 digits o e f no one answers a doorphone call within a specified time period the call is cancelled 150 User Manual 1 10 Using User supplied Equipment Opening a Door Door Open Some extensions may be prohibited from using this feature From a specified extension PT SLT PS Sy gt GGG gt Gamma C Tone Off hook Enter 55 Enter doorphone On hook number 2 digits From any extension while talking to the doorphone PT SLT PS aS y Enter 5 On hook o e The door open will be triggered for a specified time period User Manual 151 1 10 Using User supplied Equipment 1 10 2 If an External Relay is Connected Preprogrammed extensions can switch on a relay e g alarm connected to the PBX To switch on the relay PT SLT PS S gt Ga gt Cam 2 wR C Tone Off hook Enter 56 Enter relay number On hook 2 digits T e The relay will be switched off after a specified time period an 152 User Manual 1 10 Using User supplied Equipment 1 10 3 If an External Sensor is Connected Preprogrammed extensions can receive an alert call from an external sensor e g security alarm connected to the PBX To answer a sensor call PT SLT PS Off hook On hook
49. future reference Feature While dial tone is heard ey Additional digits buttons 1 2 1 Basic Calling To call an operator Operator Call 9 0 Last Number Redial To select an idle outside line automatically 0 9 outside phone no Automatic Line Access To select an idle outside line in the specified 8 outside line group no 2 digits outside phone outside line group automatically Outside no Line Group Access Making a Call to a Private Network TIE Line 7 private phone no Access Using an Account Code Account Code 49 account code outside phone no Entry 1 2 2 Easy Dialling Using Numbers Stored at Your Extension Personal Speed Dialling Tostore 30 personal speed dialling no 2 digits phone no To dial Xx personal speed dialling no 2 digits Using Numbers Stored in the PBX System Speed Dialling To dial KX system speed dialling no 3 digits To a Preset Number by Going Off hook Hot X740 Line To store 2 phone no Toset 1 To cancel 0 1 2 3 Redial Redialling the Last Number You Dialled 230 User Manual 4 2 Feature Number Table Callback Busy Cancel To cancel CCBS Cancel Leaving a Message Waiting Indication Calling Back the Caller Who Left an Indication Message Waiting For a caller To leave cancel For a called extension To call back Toclear Feature While dial tone is heard ea Additional digits butt
50. on the system programming PT SLT PS SS gt GaGacaca Off hook Enter 790 e For Users in Canada Only o After performing Extension Feature Clear the setting of Call Waiting becomes Enable Tone In this case dial tone 2 will be heard when you go off hook 142 User Manual 1 9 Utilising the Call Centre 1 9 Utilising the Call Centre 1 9 1 Leaving an Incoming Call Distribution Group Log in Log out Wrap up You can control your status in an incoming call distribution group When in the Log out mode incoming calls to the group will not ring at your extension When you return calls will again ring at your extension Default Log in Even if your extension is logged in you can have a specified time period wrap up time when you will not receive calls after completing a previous call This time can Tak 7e be used for you to write a report and so on You can also manually select Not Ready mode to temporarily leave a distribution group eee aa umuay Not Ready Read vi To set Log in Log out PT SLT PS ICD Group Incoming Call Distribution Group CO Log out SS gt amaaa gt Log in Off hook Enter 736 Enter 0 or 1 ICD Group 7 PD Al Enter ICD Group extension On hook number or User Manual 143 1 9 Utilising the Call Centre ICD Group Incoming Call Distribution Group While on hook ICD Group o Oo Log in Log out Al
51. parts of your conversation may be lost To avoid this try to speak alternately T e Hands free operation 90 User Manual 1 4 During a Conversation 1 4 8 Using the Headset Headset Operation You can have a conversation using a headset In this case you must select Headset on in programming mode or set the Headset button on red in advance This feature is also known as Handset Headset Selection To talk using the headset Q SP PHONE Press SP PHONE To use the handset during a conversation using the headset Off hook To talk in hands free mode during a conversation using the headset Headset Press red Headset o e The Headset button light shows the current status as follows DA Off Headset mode off ey Red on Headset mode on e This feature is not available for the KX T7665 User Manual 91 1 4 During a Conversation 92 For KX NT300 series users With the KX NT300 series you can use a Bluetooth wireless headset registered on your extension as a headset Operating Distance Please keep KX NT300 series IP PTs with connected Bluetooth Modules 3 m or more apart from each other Also if a Bluetooth headset is in use near a KX NT300 series IP PT with a connected Bluetooth Module other than the one it is registered to noise may be heard Move away from the IP PT and closer to the one it is registered to to improve the signal Noise Signals are transmitted between this
52. the Caller s Telephone Display Absent Message You can show the reason you do not answer if the caller uses a Panasonic display proprietary telephone There are eight preprogrammed messages and one for your personal message 16 characters The selected message is shown on the display of your telephone Message no Message Example 1 Will Return Soon Gone Home At Ext Extension number Back at Hour Minute Out until Month Day In a Meeting OO dO NI ODO a AJOIN A message assigned for each extension Personal Absent Message To set PT SLT PS Qkin Return Soon C2 cone Home SS gt GOCI gt De x was Mam p C4 rack at Mour Minne SJ out until Month Day Off hook Enter 750 6 Jin a meeting gt gt n Q A Enter required number Enter On hook To cancel PT SLT PS S gt GiGaGaaa gt Yo eS C Tone Off hook Enter 750 Enter 0 On hook User Manual 117 1 6 Before Leaving Your Desk Enter the desired value in the positions You must enter the correct number of characters FH as represented by the using 0 to 9 or x e The preprogrammed messages can be changed through system programming e To create your personal message Message no 9 refer to 3 1 2 Settings on the Programming Mode 118 User Manual 1 6 Before Leaving Your Desk 1 6 4 Preventing Other People from Using You
53. the Troubleshooting section before consulting your dealer User Manual 225 4 1 Troubleshooting 4 1 Troubleshooting 4 1 1 Troubleshooting Troubleshooting Problem Remedy The telephone does not work properly gt Confirm with your manager that your settings are correct m f the problem persists consult your dealer The telephone does not respond when buttons are pressed The telephone is locked m Unlock your telephone amp 1 6 4 Preventing Other People from Using Your Telephone Extension Dial Lock 2 1 1 Extension Control Your telephone is connected to an eXtra Device Port m System programming is required Consult your dealer Some features do not work System management may restrict certain features m Consult your manager The feature numbers have changed gt Confirm the revised number and try again Even though following the manual instructions none of the operations work when using a proprietary telephone The Intercom line was not seized The seized line when going off hook was changed by personal setting amp 3 1 2 Settings on the Programming Mode m n the manual going off hook means an Intercom line is seized If the setting has been changed press the INTERCOM or PDN button after going off hook and follow the instructions The parallelled single line telephones do not ring No ring may be selected Change the setting to rin
54. 00 Digital Proprietary aie Telephone Voice Processing System Uleescevecsccsccsccscvsevsssseccccse DSS Console Computer Computer Server Computer KX T7600 Digital Proprietary Telephone User Manual 31 1 2 Making Calls 1 2 Making Calls 1 2 1 Basic Calling Calling Another Extension Calling an Outside Party Making a Call to a Private Network TIE Line Access Using an Account Code Account Code Entry Calling Another Extension To call an extension Intercom Call PT SLT PS SIP Extn extension no gt id D P C__ SDN Off hook Dial extension number or press DSS or SDN e The DSS button light shows the current status as follows 2 Off The extension is idle Red on Your or another extension is using the line e You have to press the SDN button once or twice depending on the mode of the SDN button For details refer to 1 5 1 Primary Directory Number PDN Secondary Directory Number SDN Extension e To call using a directory refer to 1 13 2 Using the Directories dd e For quick operation EE If you are an operator or dial some extensions frequently DSS buttons are useful e Hands free Operation You can make an intercom call and have a conversation in hands free mode using the SP PHONE button LF Customising Your Phone e 3 1 2 Settings on the Programming Mode Preferred Line Assignment Outgoing Select the seized line
55. 1 10 Using User supplied Equipment To transfer a call to a mailbox During a conversation DSS Voice Mail gt Transfer desired extension no Press Voice Mail Press DSS or dial desired Transfer extension number To listen to messages PT SLT PS p MESSAGE C SS voice mail floating extension no Off hook Press MESSAGE or enter voice mail floating extension number o e Indication tone after going off hook X J 1s lt e You can access a voice mail with one touch T e The default voice mail floating extension number is 500 ieee Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Voice Mail Transfer button or a Message button 156 User Manual 1 10 Using User supplied Equipment Screening Calls Live Call Screening LCS answering If you so desire you can answer the call while monitoring There are two methods available Default Hands free mode Hands free mode You can monitor the message automatically live through the telephone speaker Private mode You will hear an alarm tone while the caller is leaving a message While a caller is leaving a message in your mailbox you can monitor the call without p Before operating e Create a Live Call Screening LCS button Personal Programming e Select the mode either Hands free or Private Personal Programming e Set the extension PIN Personal Identification Number Set the Li
56. 1 Primary Directory Number PDN Secondary Directory Number SDN Extension 93 1 6 Before Leaving Your DeSK vsssscsccisinstsasscsec saisenasasenencedeccensssnnnescebeesrenscaaassesnsdcnnaxsaenteedaasees 97 ei Forwarding Sie ree ee ene a re ere eer ee eee 97 1 6 2 Using Voice Messaging Built in Simplified Voice Message SVM cceeeeeeeeees 106 1 6 3 Showing a Message on the Caller s Telephone Display Absent Message 06 117 1 6 4 Preventing Other People from Using Your Telephone Extension Dial Lock 119 1 7 Making Answering an Announcement ccceeeeeeeseneeeeeseeneeeeneeeneeeeseeeeeeseneeeeeeeeees 121 ye Pagh eerren me meee ree ay ee ee err Se eremr er ner 121 1 7 2 Answering Denying a Paging Announcement cccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeteaaeeeeneaas 123 1 7 3 Making an Announcement and Having a Multiple Party Conversation Broadcasting 124 1 8 Setting the Telephone According to Your NeedS sssseeeeeeeeeeseeeeeeeeeeeeeeeeeeeseeeees 127 1 8 1 Setting the Alarm Timed Reminder cccccceeecseceeeeesceeeeesaeeeeeeeneeeeteeaaeeeeeeaaeeeeneaas 127 1 8 2 Refusing Incoming Calls Do Not Disturb DND cc ceeeeeseeeeeeeeeeeeeeeeeeeeteeeeeeeeees 129 1 8 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA 132 1 8 4 Displaying Your Telephone Number on the Called Party and Caller s Telephone Callin
57. 1 extension no Denying Other People the Possibility of X720 Picking Up Your Calls Call Pickup Deny To deny 1 Toallow 0 1 3 4 Answering a Call via an External Speaker Trunk Answer From Any Station TAFAS Calls through an external speaker 42 speaker no 1 digit 1 3 6 Identifying Malicious Calling Parties X7 3 Malicious Call Identification MCID 1 4 1 Transferring a Call Call Transfer Transferring a Call Using the ISDN Service X62 phone no Call Transfer CT by ISDN 1 4 2 Holding a Call To hold Call Hold To retrieve a call Call 50 Hold Retrieve To retrieve a call Call Hold Retrieve Specified with a held line number 53 outside line no which is held 3 digits Specified with a holding extension x51 extension no which has a held call number Holding in a System Parking Zone Call X52 parking zone no 2 digits stored parking zone no 2 digits 232 User Manual 4 2 Feature Number Table Feature While dial tone is heard ea Additional digits buttons 1 4 4 Answering Call Waiting Answering Call Waiting in the PBX 50 Answering Call Waiting from the Telephone 60 Company 1 4 5 Multiple Party Conversation Adding a Third Party during a Conversation X62 phone no TRANSFER button 3 Using the ISDN Service Three party Conference 3PTY by ISDN 1 6 1 Forwarding Calls Forwarding Your Calls Call Forwarding FWD 1 8 2 Refusing Incoming Calls Do Not Distu
58. 2 1 5 Recording Outgoing Messages OGM cceeeeeeeeeeeeeeeeeeeeeeaeeeeeecaeeeeeeeeeeeeeeeiaaeeeeneaas 191 2 1 6 Allowing Users to Seize an Unavailable Outside Line Trunk Busy Oult ee 193 2 1 7 Releasing Network Direct Station Selection NDSS Monitor c cceeceeeeeeeeeeeeeeeteeee 194 3 Customising Your Phone amp SYStOM cccccccceee cece eeeeeeeeeeeeeeeeeeeeeneees 195 3 1 Customising Your Phone Personal ProgrammMing ccsssseeceseseeeeeneeeneeeeeneeeeeeeees 196 3 1 1 Customising Your Phone Personal Programming ccccceeeeeeeeeeeeeeeeeeeeeenaeeeeeeneeees 196 3 1 2 Settings on the Programming MOdG cceeeeeceeeeeeeeeeeeecaeeeeeeneeeeeeeaaeeeeessaaeeeeseneeees 198 3 1 3 Cu stomising THE IBUTOMS kesiring eaa a a a ESE 209 3 2 Manager Programming sssssssssennunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnmnnn nnna na 214 14 User Manual 3 2 1 Programming Information ss cc6c cceridiwvecntecreriereitere decedent deneneenicern mentee 214 3 2 2 Manager FROGUAITMIN sa coe ad cease eee eee eee 215 3 3 Customising Your System System Programming sccccseseeeseeseeeeeseeeeeeeeeeeeeees 217 3 3 1 Programming IMONIMAU OM xetcosccys vedi cacdeteecaescee indians 4 vstacstzencansaatbieerctialaks aaiedsateenageens 217 3 3 2 System Programming acct oe nesses ns cede ndece caries sees ees ldea tie iad oneview ets 220 4 PIN chica cscs ce nen cease tee cmaee Secnc
59. 3 digits Assigning a charge rate for each outside line CO C6 Outside line group no 2 digits Charge group O rate Clearing all charges 0 amp Printing the total call charge D 9 Locking unlocking other extensions C9 CO NY Extension no C1 to lock Co to Remote Extension Dial Lock unlock Clearing the PIN and PIN lock for z z extensions C9 C1 X Extension no User Manual 215 3 2 Manager Programming 216 Item Programming Input Clearing the PIN and PIN lock for verification codes C9 C2 4 Verification code Setting the verification code PIN 9 3 4 Verification code PIN max 10 digits o gt o e WARNING a There is a risk that fraudulent telephone calls will be made if a third party discovers Fy your password verification code PIN The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping your PIN secret b Selecting a complex random PIN that cannot be easily guessed c Changing your PIN regularly e To enter a decimal point press x User Manual 3 3 Customising Your System System Programming 3 3 Customising Your System System Programming 3 3 1 Programming Information You can customise your system according to your requirements Your system already has defa
60. 7 Privacy Release 86 PROGRAM Button 26 Programmable Feature PF Button 27 132 235 29 211 Index Purchase Information 12 Q Quick Dialling 40 R Redial 41 Redial Button 23 Refusing Incoming Calls Do Not Disturb DND Relay gt External Relay 152 Release Button 27 29 61 210 Remote COS Access 52 231 Remote Extension Dial Lock 186 238 Remote Setting 56 231 Remote Station Lock Control gt Remote Extension Dial Lock Remote Wake up Call 165 ReorderTone 243 Restriction Level Control Dial Tone Transfer RingTones 241 Ringback Tones 243 Ringing Method Ring Voice 51 S Safety Instructions 8 S CO gt Single CO 28 Screening Calls Live Call Screening LCS SDN Direct Dial 94 SDN Extension 93 SDN Walking COS 94 SDN gt Secondary Directory Number 93 Secondary Directory Number SDN Button SELECT Button 27 Self Labelling KX NT366 only Self Labelling Display Contrast 199 Sensor gt External Sensor 153 Setting Your Telephone Personal 196 Setting Your Telephone Remotely 56 Settings Changing Other Extension s Settings Feature 198 Settings Keeping when Changing Extensions Settings Personal 196 Settings Programming Mode Settings System 217 SHIFT Button 27 Single CO S CO Button 28 209 SIP Extension Characteristics 6 SIP Extension Registration 18 SIP gt Session Initiation Protocol 6 Soft Buttons 24 SP PHONE Button 22 Standard SDN Key Mode 94 Station Pr
61. 76 233 Call Waiting From Telephone Company Call Waiting Manual 201 Call Waiting Receiving 132 235 Call Waiting Sending 44 Call To PDN Extension 94 Callback Setting 42 Callback Setting ISDN Line 43 Calling Line Identification Presentation CLIP Calling Line Identification Restriction CLIR Calling Line Identification Restriction CLIR Button Calling Account Code 35 Calling Adding Another Party 86 Calling Automatically 39 Calling Directory 175 Calling Extension in DND Mode 49 Calling From Other Extension 52 Calling From Outside Directly 53 231 Calling Incoming Call Log 171 Calling Joining a Call 47 Calling Last Dialled Number 41 Calling One touch Button 37 Calling Operator 33 Calling Other Extension 32 Calling Outgoing CallLog 173 Calling Outside Party 33 Calling Personal Preprogrammed Numbers 37 Calling Preprogrammed Numbers 40 Calling Private Network 34 Calling Privately 136 Calling System Preprogrammed Numbers 38 Calling Through DISA 53 Calling Using the Headset 91 Calling Connected Line Identification Presentation CLIP COLP 133 200 236 CANCEL Button 27 CCBS Cancel 44 231 CCBS gt Completion of Calls to Busy Subscriber 43 Changing the Settings of Other Extensions 186 Characters Entering 177 Charges Changing 215 Check in 161 28 210 59 232 67 232 79 233 133 200 236 135 199 236 29 210 Check in Button 29 211 Check out 162
62. C ACCESS TO OTHER CARRIERS FOR TOLL CALLS When calling back a number from the Caller ID list all numbers prefixed with 0 AREA CODE will be automatically forwarded to your toll carrier This includes numbers in your local calling area The zero area code should either be removed when calling back local numbers or check with your toll carrier that a charge will not be levied All persons using this device for recording telephone conversations shall comply with New Zealand law This requires that at least one party to the conversation is to be aware that it is being recorded In addition the principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected the purpose for its collection how it is used and what is disclosed to any other party User Manual 11 For Future Reference Please print record and retain the following information for future reference Note The serial number of this product can be found on the label affixed to the unit You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft MODEL NO SERIAL NO DATE OF PURCHASE NAME OF DEALER DEALER S ADDRESS DEALER S TEL NO 12 User Manual Table of Contents 1 Operation ene ee er ne ere ee nee er eee ee eee 17 1 1 Before Operating the Telephones
63. CD Group Primary Directory Number PDN or Secondary Directory Number SDN button User Manual 57 1 3 Receiving Calls 1 3 2 Answering Hands free Hands free Answerback You can answer an incoming call without going off hook as soon as the line is connected When an intercom call arrives you will hear the caller talking without the phone ringing When an outside call arrives you will hear the caller talking after a preprogrammed number of rings Hands free Answerback for outside calls requires system programming To set cancel While on hook 5 AUTO ANS MUTE Press AUTO ANS o e The AUTO ANS button light shows the current status as follows 5 Off Not set Red on Set e PS users Refer to Operating Instructions for PS 58 User Manual 1 3 Receiving Calls 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call Pickup Denying Other People the Possibility of Picking Up Your Calls Call Pickup Deny Answering a Call from Another Telephone Call Pickup You can answer an incoming call that is ringing at another extension or group from your phone without leaving your desk The following types of pickup are available Group Call Pickup Picks up a call within your group Directed Call Pickup Picks up a specified extension s call PT SLT PS DSS D X EBA e okro GaGacs Direct Press flashing DSS Enter 40 and
64. Check out Button 29 211 Clearing Settings 142 207 CLIP gt Calling Line Identification Presentation 133 CLIR gt Calling Line Identification Restriction 135 COLP gt Connected Line Identification Presentation 133 COLR gt Connected Line Identification Restriction 134 Completion of Calls to Busy Subscriber CCBS 43 240 CONF Conference Button 25 Conference 80 Conference ISDN Service Adding Parties 86 Conference Multiple Party Leaving 84 Conference Three Party Leaving 85 Conference Button 28 210 Conference Adding Parties 80 Confirmation Tones 243 Connected Line Identification Presentation COLP Connected Line Identification Restriction COLR Connected Line Identification Restriction COLR Button Connection Example 31 Contrast Selection Display 198 CTI Button 29 211 Customised Buttons 28 Customising Your Phone Personal Programming 196 Customising Your System System Programming 217 D Data Line Security 138 236 Date amp Time 000 220 Denying Call Pickup 59 Denying Other People the Possibility of Picking Up Your Calls Call Pickup 133 200 236 134 236 29 211 Deny 59 Dial Tone Transfer 189 Dial Tones 241 Direct Inward System Access DISA 53 231 Direct Station Selection DSS Button 28 209 DISA gt Direct Inward System Access 53 Display 19 Display Backlight Selection 199 Display Contrast Selection 198 Display Language Selection 199 Display Lock 204 Display
65. Communications Co Ltd All Rights Reserved PSQX4192ZA KK0607TKO
66. Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Connected Line Identification Restriction COLR button 134 User Manual 1 8 Setting the Telephone According to Your Needs 1 8 6 Preventing Your Number Being Displayed on the Called Party s Telephone Calling Line Identification Restriction CLIR When making an outside call you can select whether the called party can see your telephone number or not To show prevent PT SLT PS 0 Sh 5 ow D T C1 Prevent C Tone NS gt amaaa gt Off hook Enter 7 1 Enter 0 to show On hook or 1 to prevent o e You can change the mode by pressing a preset CLIR button while on hook AE The CLIR button light shows the current status as follows J Off shows your telephone number Red on prevents your telephone number being displayed e Availability of this feature depends on the ISDN service of your telephone company rime Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Calling Line Identification Restriction CLIR button User Manual 135 1 8 Setting the Telephone According to Your Needs 1 8 7 Preventing Other People from Joining Your Conversation Executive Busy Override Deny PT SLT PS C1 Prevent D SS gt Ema gt 4 B CO Aiow v Off hook Enter 733 Enter 1 to prevent On hook or 0 to allow o e Some extensions may be prohibited from performing this feature 136 User Manual 1 8 Setti
67. Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Log in Log out button a Log in Log out of a specified group button or a Wrap up button User Manual 145 1 9 Utilising the Call Centre 1 9 2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group Incoming Call Distribution Group Monitor Monitoring the Status of Waiting Calls Monitoring and Changing the Log in Log out Status of Extensions The extension assigned as a Supervisor extension can monitor and control the status of other extensions in an incoming call distribution group It should have a PT with 6 line display The display and DSS buttons show as follows ICDG Monitoring the Monitoring the Call Status Initial Display N gt 739 gt extension gt a Call Status and Log in Log out Status no lt Display gt gt lt Display gt SPRYS lt Display gt Date Time amp Queuing Monitor Queuing Monitor extension no lt DSS gt lt DSS gt lt DSS gt Busy Status Monitor EXIT Busy Status Monitor EXIT Log in Log out Monitor EXIT lt Display gt Call Log History lt DSS gt ICD Group Incoming Call Distribution Group Busy Status Monitor Monitoring the Status of Waiting Calls The Supervisor extension can monitor the status of calls waiting to be answered in the queue If an incoming call distribution group has an overflowed call the display shows the status automaticall
68. During an announcement Press CONF To end a conversation with a specific party During a conversation To end a conversation with a specific party DSS Press DSS To end a conversation with the party who joined the conversation last om TRANSFER Press TRANSFER To disconnect the party who joined the conversation last from the broadcast R FLASH RECALL Press FLASH RECALL o e In this case the FLASH RECALL button must be set to Flash Recall mode through system programming User Manual 125 1 7 Making Answering an Announcement For a called extension To send a notification tone to the caller and join a conversation PT SLT PS Called Party During an announcement DSS Press DSS corresponding to the caller D Wait for reply qj 4 EN Press Recall hookswitch Caller During an announcement A notification tone occurs and the display gt Ta gt shows the called party s t information Press 7 corresponding Talk Introduce the called party to the conversation A conversation can be established with a maximum of 4 parties including the caller 126 User Manual 1 8 Setting the Telephone According to Your Needs 1 8 Setting the Telephone According to Your Needs 1 8 1 Setting the Alarm Timed Reminder You can receive an alarm at your telephone to remind you of a meeting appointment or as a wake up call The alarm can occur either onc
69. Enter 2 Enter OGM floating extension number The message gt gt is played back On hook User Manual 191 2 1 Control Features To record from an external BGM MOH port BGM port OGM floatin D D gt Ema G gt gt canes ens PP Tone amp Off hook Enter 36 Enter 3 Enter BGM port Enter OGM floating Ctone number 1 digit extension number A D gt You hear D The message gt ABTA DIAK D gt gt the message C Tone is recorded C Tone STORE 7 Press CONF Press STORE When the time limit passes it stops automatically The message is played back To clear the message OGM floatin D gt Bawa gt gt a Tone amp C Tone Off hook Enter 36 Enter 0 Enter OGM floating On hook extension number o e Record voice messages only avoid the recording of music n e The default of OGM floating extension numbers is 5xx xx two digit number of message on 192 User Manual 2 1 Control Features 2 1 6 Allowing Users to Seize an Unavailable Outside Line Trunk Busy Out When a problem is found on a certain outside line the PBX automatically makes it unavailable for use temporarily The manager can manually enable the outside line and allow users to use it again To re enable an outside line PT SLT PS D gt GOGAGIG gt Camino aS C Tone Off hook Enter 785 Enter outside line number On hook 3 digits o e In some countries areas the PBX may not be abl
70. ICD Group PDN SDN or PDN SDN or INTERCOM INTERCOM o e Available tone types vary depending on the telephone you are using es KX NT300 series KX NT136 KX T7600 series except KX T7665 Tone types 01 to 30 01 20 tone 21 30 melody are available KX NT265 KX T7665 Only tone types 01 to 08 are available It is possible to enter a tone type number from 09 to 30 but you will hear tone type 01 Me Other telephones Only tone types 01 to 08 are available It is possible to enter a tone type number from 09 to 30 but you will hear tone type 02 e Only one ringing tone can be selected for all PDN buttons on your extension To clear the button To continue PROG PROG PROGRAM PROGRAM us 2 gt zd AUTO DIAL STORE Press PROGRAM Press desired Enter 2 eae ENTER or Press PROGRAM TORE or PAUSE flexible button or PAUSE User Manual 213 3 2 Manager Programming 3 2 Manager Programming 3 2 1 Programming Information 214 The manager can programme the following items e Call Charges e Other Extensions Control Available Extension The extension assigned as a manager Required Telephone A Panasonic Proprietary Telephone with display over 2 lines e g KX NT343 KX NT346 KX T7636 Manager Password To enter programming mode the manager password max 10 digits is required Default 1234 WARNING e The PBX has a default password prese
71. Keeping your PIN secret b Selecting a complex random PIN that cannot be easily guessed c Changing your PIN regularly e After the programme number is entered the programme title is displayed The programming screen can be changed with the Navigator Key Up or Down number User Manual You can select the parameter with the Navigator Key Up or Down instead of entering a 3 1 Customising Your Phone Personal Programming To store the names and numbers in personal speed dialling Coa gt LO personal spee ER gt dialling no gt gt STORE Press PROGRAM Enter 10 and then press ENTER Enter personal speed or PAUSE Or press STORE dialling number 2 digits gt gt phoneno gt gt name p gt gt 49 AUTO DIAL AUTO DIAL STORE STORE Enter phone number Press ENTER Enter name Press ENTER max 32 digits or STORE max 20 characters or STORE PROG PROGRAM COR Press PROGRAM or PAUSE o e To enter characters refer to Entering Characters User Manual 205 3 1 Customising Your Phone Personal Programming To edit the names and numbers of personal speed dialling PROG PROGRAM O C1 Lo gt LO gt D personal speed gt gt gt dialling no gt gt AUTO DIAL STORE Press PROGRAM Enter 10 and then press ENTER Enter personal speed or PAUSE Or press STORE dialling number 2 digits To erase a number or character gt Cc
72. Last Number You Dialled Last Number Redial Redialling the Last Number You Dialled Last Number Redial PT SLT PS SIP Extn REDIAL D gt e Off hook Press REDIAL or enter a e Up to 32 digits can be stored and redialled e After pressing REDIAL if you hear a busy tone again press REDIAL to retry e Automatic Redial Ld To redial automatically press the SP PHONE button and then the REDIAL button or press EE the REDIAL button directly It will keep trying the busy number until the called party answers or until a specified timeout You can perform other tasks during dialling To cancel press the FLASH RECALL button Some outside lines may not support this feature This feature is not available for the KX T7665 and PS User Manual 41 1 2 Making Calls 1 2 4 When the Dialled Line is Busy or There is No Answer Reserving a Busy Line Automatic Callback Busy Setting Callback on an ISDN Line Completion of Calls to Busy Subscriber CCBS Sending a Call Waiting Notification Call Waiting Leaving a Message Waiting Indication Calling Back the Caller Who Left an Indication Message Waiting Joining an Existing Call Executive Busy Override Monitoring Another Extension Call Monitor To an Extension Refusing the Call DND Override Reserving a Busy Line Automatic Callback Busy You can set the telephone to receive callback ringing e when a dialled extension becomes idle
73. Manual 217 218 3 3 Customising Your System System Programming Icon Descriptions Fixed Buttons KX T7200 KX T7400 Function KX NT300 KX NT136 KX T7600 KX T7500 a a oo a Ga D ae PREVIOUS PREV enren fevren v L 2 SP PHONE NEXT v v wa x eae gt A enter alenen aE lt u PA aA STORE ENTER S Back to Previous Menu CANCEL SHIFT SHIFT SHIFT SHIFT cc cc PROG ry ras PROGRAM PAUSE PROGRAM HOLD HOLD HOLD END idee za a al Ba O C O i i SELECT vere RAN R RECALL RECALL FLASH F LAS H TRANSFER TRANSFER C LEAR noid erencom INT am SECRET User Manual The buttons shown in this column are from the KX T7400 series 3 3 Customising Your System System Programming Procedure The basic steps are shown below 1 Entering the programming mode PROG PROGRAM O US gt Om gt Enter Enter system password Press PROGRAM or PAUSE 2 Programming You can enter each programme number 3 digits a e To exit the programming mode at any time lift the handset 3 Exiting the mode Press PROGRAM or PAUSE o e To exit the programming mode at any time lift the handset User Manual 219 3 3 Customising Your System System Programming 3 3 2 System Programming Date amp T
74. Operating the Telephones INTERCOM ot 1 z si m Dd Q e INTERCOM D INTERCOM Used to make or receive intercom calls Soft Buttons Used to select the item displayed on the bottom of the display MONITOR Bs Be MONITOR Used for hands free dialling You can monitor the party s voice in hands free mode z a Z z g m GA AUTO ANS QO MUTE AUTO ANS Auto Answer MUTE Used to receive an incoming call in hands free mode or mute the microphone during a conversation 24 User Manual 1 1 Before Operating the Telephones TRANSFER TRANSFER TRANSFER elll LE 0 Lo Lor TRANSFER Used to transfer a call to another party HOLD Loe HOLD Used to place a call on hold FLASH RECALL DiE FLASH RECALL Eii FLASH RECALL Used to disconnect the current call and make another call without hanging up This button also functions as a CANCEL button while on hook Q e Z a e oj 2 CONF Conference Used to establish a multiple party conversation User Manual 25 1 1 Before Operating the Telephones VOICE CALL MUTE ti a VOICE CALL MUTE Used to monitor an intercom call automatically but it cannot be used for hands free conversations It also mutes the handset microphone during a conversation z S z 6 Q k F a E
75. Other Extensions To lock unlock other extensions Remote Extension Dial Lock This feature is also known as Remote Station Lock Control PT SLT PS C25 unock N EIS gt Lock Off hook Enter 78 Enter 2 to unlock Enter extension or 3 to lock number D E C Tone v On hook o e The manager can use Remote Extension Dial Lock to unlock any extension whether that extension was locked remotely Remote Extension Dial Lock or from the extension itself Extension Dial Lock User Manual 2 1 Control Features 2 1 2 Time Service Mode Control The manager extension or the preprogrammed extension can change the time mode Day Lunch Break or Night There are two methods Automatic or Manual of changing the time modes Automatic enables the time mode for each day of the week to change automatically You may also change it manually Manual enables to change a mode in manual as follows To change the time mode Day Night Lunch Break While on hook Time Service Day Night Lunch Break Press Time Service Day Night Lunch Break until the desired mode appears PT SLT PS ODay S amp S gt GaGaGaca gt B 2 a C Break Off hook Enter 780 Enter 0 to 3 On hook as you desire To select the time service switching mode Automatic Manual While on hook Time Service Switching Mode Automatic Manual Press Time Service Switching Mode Automatic Manual User Manual 187
76. Panasonic Pure IP PBX User Manual modeino KX TDE100 KX TDE200 P P sree Perey i i Ka Thank you for purchasing a Panasonic Pure IP PBX Please read this manual carefully before using this product and save this manual for future use KX TDE100 KX TDE200 PMMPR Software File Version 1 0000 or later 2 Feature Highlights IP Communication IP Softphone This PBX supports IP communication using a variety of IP telephones such as the KX NT300 series with Self Labelling and or Bluetooth wireless headsets and SIP Extensions SIP Hardphone SIP Softphone You can install a software based telephone Panasonic IP Softphone on your computer to make and receive calls using Internet Protocol IP and access PBX features without a wired IP Proprietary Telephone IP Proprietary Telephone IP Softphone SIP Extension Consult your dealer Consult your dealer Cellular Phone Features Wireless System This PBX supports the use of cellular phones This PBX optionally supports a Portable Station with the PBX Cellular phones can make and PS system PSs can be used in the PBX receive calls as if they were registered with other wired telephones extensions Consult your dealer 1 8 12 Using Your PS in Parallel with a Wired Telephone Wireless XDP Parallel Mode Page 141 User Manual Easy Operation If you are using a certain Panasonic telephone that is equipped with a N
77. SDN or INTERCOM h4 Talk to the original party Disregard this step if both parties are extensions On hook During a conversation ia E Press Recall hookswitch On hook 78 User Manual gt D gt A Talk to the Off hook new party INT INTERCOM Press CO ICD Group PDN SDN or INTERCOM m FA C Tone Talk to the Enter 50 original party aama k C Tone Talk to the Off hook new party Enter 50 1 4 During a Conversation o e Depending on the type of your telephone you may be able to talk to the other party using z the speaker and the microphone Off hook Call Announcement OHCA or you can receive fF an announcement through the handset Whisper OHCA if you are having a conversation using the handset Refer to 1 8 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA e The caller s name or number is displayed for five seconds in fifteen second intervals while waiting to be answered LF Customising Your Phone e 3 1 2 Settings on the Programming Mode Call Waiting Tone Type Selection If you select Tone 1 you will hear the same tone for Call Waiting from an outside party and an extension If you select Tone 2 you will hear different tones for Call Waiting from an outside party and an extension Default 15s Special Tones o 5s DDE Answering Call Waiting from the Telephone Company This is an opti
78. Service Day Night Lunch Break o e The Time Service Day Night Lunch Break button light shows the current status as follows FF Off Day mode Green on Lunch mode Flashing green Break mode Red on Night mode Flashing red Holiday mode e Any extension user except the managers can check the current status by pressing the Time Service Day Night Lunch Break button ZS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Time Service Day Night Lunch Break button User Manual 139 1 8 Setting the Telephone According to Your Needs 1 8 11 Setting the Parallelled Telephone to Ring Parallelled Telephone telephone you can choose whether the parallelled single line telephone will ring to an incoming call or not Default Ring In the case where a single line telephone is connected in parallel to your digital proprietary p CA J Ring D Co No ring Off hook Enter 39 Enter 1 to ring On hook or 0 not to ring SS gt GaGa gt Even if No ring is selected calls can be made and answered on the single line telephone ZF by lifting the handset e If you go off hook while your parallelled telephone is in use the call will switch over to you e This feature is not available for the KX T7665 140 User Manual 1 8 Setting the Telephone According to Your Needs 1 8 12 Using Your PS in Parallel with a Wired Telephone Wireless XDP Parallel Mode Your PS can be used in paral
79. Ss zZ amp 3 gt Call Forwarding FWD Do Not Disturb DND Used to perform Call Forwarding FWD or Do Not Disturb DND v D fe D D gt D d 3 OD Ric 2 g 3 O Q 9 PROGRAM Used to enter and exit the Programming mode mE ANSWER Used to answer an incoming call 26 User Manual 1 1 Before Operating the Telephones RELEASE F Ge RELEASE Used to disconnect the line Navigator Key Jog Dial Volume Key Used to adjust the volume and the display contrast or select desired items PF i Programmable Feature PF Located on the upper part of the Flexible button array or on the DSS Console Assigns the desired button and used to access the stored feature Mostly used as a One touch Dialling button Only the F and number may be shown on some telephones MODE Used to shift the display to access various features SELECT SELECT Used to select the displayed item or to call the displayed phone number SHIFT SHIFT Used to access the second level of Soft button features ENTER Used to confirm the selected item CANCEL Used to cancel the selected item NEXT PAGE oF ey Le NEXT PAGE Used to switch the page for the Self Labelling feature KX NT366 only User Manual 27 1 1 Before Operating the Telephones Customised Buttons If the term is in parentheses like
80. T AND IS EASILY ACCESSIBLE TO PROTECT THIS UNIT FROM STATIC ELECTRICITY DO NOT TOUCH ANY EXTERNAL CONNECTORS OF THE UNIT Safety Instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using wired telephones during an electrical storm There is a remote risk of electric shock from lightning 3 Do not use a telephone in the vicinity of a gas leak to report the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire as they may explode Dispose according to local regulations User Manual The KX TDE100UK KX TDE200UK KX TDE100NE KX TDE200NE KX TDE100GR KX C TDE200GR and KX TDE100CE KX TDE200CE are designed to interwork with the e Analogue Public Switched Telephone Network PSTN of European countries e Pan European Integrated Services Digital Network ISDN using ISDN basic rate access e Pan European Integrated Services Digital Network ISDN using ISDN primary rate access e ONP 2048 kbit s digital structured leased lines D2048S Panasonic Communications Co Ltd Panasonic Communications Company U K Ltd declares that this equipment is in compliance with the essential r
81. Two way Record 159 Two way Record Button Two way Transfer 159 Two way Transfer Button U Unattended Conference 84 V Verification Code Entry Virtual PS 101 VOICE CALL MUTE Button 26 Voice Mail Integration 155 238 Voice Mail Transfer 155 Voice Mail Transfer Button 29 155 211 Voice Mail Call Forwarding 155 Voice Mail Monitoring gt Live Call Screening LCS Voice Mail Recording Conversation 159 Voice Messages 106 Voice Messages Leaving Voice Messages Listening to Voice Processing System Volume Key 20 27 86 233 29 139 187 210 29 187 211 187 29 210 60 232 29 211 29 211 52 231 157 111 112 155 User Manual 249 Index WwW Walking COS 52 Walking Extension 168 238 Walking Extension Enhanced 169 238 Walking Station gt Walking Extension 168 238 Warning Tone 243 When the Dialled Line is Busy or There is No Answer 42 Whisper OHCA 132 235 Wireless XDP Parallel Mode 141 237 Wrap up 143 Wrap up Button 29 210 Y Your Extension Number 19 250 User Manual Index User Manual 251 Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2007 Panasonic
82. UTE D d a VOICE CALL MUTE Press MUTE e The AUTO ANS MUTE or VOICE CALL MUTE button light shows the current status as oe follows FE Off Normal Flashing red Mute e f mute is used during OHCA it will become Handset Mute User Manual 89 1 4 During a Conversation 1 4 7 Letting Other People Listen to the Conversation Off hook Monitor You can let other people in the room listen to the conversation through the speaker while continuing the conversation using the handset TP To set cancel During a conversation using the handset SP PHONE Press SP PHONE o e The SP PHONE button light shows the current status as follows x Off The voice is heard through the handset ay On The voice is heard through the speaker and the handset e This feature is only available with certain proprietary telephones and requires system programming You can have a conversation in hands free mode using the SP PHONE button You can an perform other tasks simultaneously e Helpful hints for hands free operation If itis difficult to hear the other party s voice Increase the volume using the Navigator Key Jog Dial or Volume Key Ifthe other party has difficulty hearing you Decrease the volume Ifthe other party reports that your voice echoes Use the telephone in a room that has curtains carpeting or both If parts of the conversation cannot be heard If you and the other party speak at the same time
83. User Manual 1 8 Setting the Telephone According to Your Needs To switch the FWD DND status for outside calls While on hook when in FWD DND Setting Mode Ofi lt o FWD DND FWD DND gt The current FWD DND status for outside calls is displayed Press the fixed Press the fixed FWD DND FWD DND button button again to switch the status To switch the FWD DND status for intercom calls While on hook when in FWD DND Setting Mode lt fi FWD DND gt 2 gt The current FWD DND status gt for intercom calls is displayed Press the fixed Enter 2 Press the fixed FWD DND FWD DND button button again to switch the status To set and clear FWD DND for outside intercom calls While on hook when in FWD DND Setting Mode cod gt D Outside Calls x EGA 2 Intercom Calls STORE Press the fixed Enter 1 or 2 Press STORE FWD DND button D gt C FWDI DND off AUTO DIAL STORE CD DND on Press STORE to set Enter 0 or 1 A confirmation tone will be heard 0 e This step can be omitted User Manual 131 1 8 Setting the Telephone According to Your Needs 1 8 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA During a conversation you can be informed of a call waiting with a tone or voice announcement through your built in speaker or handset Default Disable No call Intercom calls No tone Outside calls Call Waiting Tone a waiting tone
84. al 183 1 14 Using an IP Proprietary Telephone 1 14 Using an IP Proprietary Telephone 1 14 1 Self Labelling KX NT366 only The KX NT366 IP PT has 12 flexible buttons and a display for each button to show what feature telephone number or extension number is assigned to it The display can also be switched to show 3 other sets Pages of 12 flexible buttons assignment by pressing the NEXT PAGE key Different features telephone numbers or extension numbers can be assigned to each button in every set This means that 48 flexible buttons are available to an extension user Page 3 Page 2 NEXT PAGE O gt To switch display KX NT366 NEXT PAGE O Press NEXT PAGE to display the desired page o e When you answer an incoming call or when you seize an outside line the display automatically changes to the page that contains the green lit button After customising each button you can set the displayed text for the button For details about customising buttons refer to 3 1 3 Customising the Buttons 184 User Manual Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX User Manual 185 2 1 Control Features 2 1 Control Features 2 1 1 Extension Control 186 The manager extension can control the settings of other extensions Changing the Settings of Other Extensions Changing the Settings of
85. an account code to make an outside call e If you enter the wrong code press the X key and re enter the account code e For your convenience you can store the code with the phone number in the memory e g Jd Speed Dialling on LSF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an Account button 36 User Manual 1 2 Making Calls 1 2 2 Easy Dialling This is convenient for frequently dialled phone numbers With a One touch Button One touch Dialling Using Numbers Stored at Your Extension Personal Speed Dialling Using Numbers Stored in the PBX System Speed Dialling Toa Preset Number by Going Off hook Hot Line Using a Preprogrammed Number Quick Dialling With a One touch Button One touch Dialling You can store a phone number into the flexible button for one touch operation Ca gt One touch Dialling Off hook Press One touch Dialling ILF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a One touch Dialling button store the desired phone number or feature number Using Numbers Stored at Your Extension Personal Speed Dialling You can store up to 100 numbers at your extension for your personal use This feature is also known as Station Speed Dialling To store a phone number PT SLT personal speed desired D Sy gt aca gt gt es gt CDF Fee Off hook Enter 30 Enter personal speed Enter desir
86. answer your call you can leave a notification so that the called party may call you back For a called extension As a message receiver the Message button light or Message Ringer Lamp lets you know that a call has been received If you receive notification you can call the caller back by a simple operation For a caller To leave a message waiting indication PT SLT PS When the called extension is busy or does not answer paz MESSAGE Press MESSAGE On hook or enter 4 To leave cancel a message waiting indication PT SLT PS C1 Leave desired D gt Ga gt ee C Tone Co Cancel Off hook Enter 70 Enter 1 to leave Enter desired On hook or 0 to cancel extension number o e When making a call to SIP Extensions you cannot leave a message waiting notification If se you perform the operation to leave a message waiting notification to a SIP Extension you will hear a reorder tone User Manual 45 1 2 Making Calls For a called extension To check the left message and call back While on hook gt De Cs Press MESSAGE Off hook Talk until the desired extension appears To call back PT SLT PS S gt Off hook Press MESSAGE or enter 70 and then 2 Ba MESSAGE Gata gt h4 To clear message waiting indications left on your extension PT SLT PS e DX amama gt O gt a 2 F C Tone Off hook Enter 70 Enter 0 Dial your On hook extension n
87. aracters message co Off ae C1 Do Not Disturb DND C2 desired no Call Forwarding FWD Do Not Disturb DND To forward or refuse some or all of your incoming calls for both calls 3 GD for outside calls for intercom calls max 32 digits All Forward all calls C3 desired no max 32 digits extension is busy CA desired no max 32 digits you do not answer C5 desired no max 32 digits when you do not answer or when your extension is busy FWD N A Timer To set the timer for No 0 120 seconds Answer and Busy No 5 3 Default 15 seconds Answer ae ee ane No Allow ould you prohibit other people from picking up your C6 Co calls G Yes Deny Headset Operation 1 4 o No Headset off Do you use the headset C1 Yes Headset on E tive B i aus ive Busy Override oO No Allow Do you prohibit other people 6 2 from joining your C1 Yes Deny conversation User Manual Busy Forwarded when your No Answer Forwarded when Busy No Answer Forwarded 3 1 Customising Your Phone Personal Programming Programming Item Input Selection amp Parameter Paging Deny Lo No Allow Would y
88. art external pager no 1 digit x BGM no 1 digit To stop external pager no 1 digit 0 1 2 1 5 Recording Outgoing Messages 36 OGM To record 1 OGM floating extension no To play back 2 OGM floating extension no To record from an external BGM 3 BGM port no 1 digit OGM floating MOH port extension no Toclear 0 OGM floating extension no 7 1 2 1 6 Allowing Users to Seize an 785 outside line no 3 digits Unavailable Outside Line Trunk Busy Out 1 2 1 7 Releasing Network Direct Station 784 another PBX extension no Selection NDSS Monitor 3 1 1 Customising Your Phone Personal Programming Assigning an Extension PIN to Your X799 Extension Extension PIN Personal Identification Number Toset To cancel 1 extension PIN same extension PIN 0 stored extension PIN 1 Manager only 2 Manager and preprogrammed extension user only 3 Supervisor only 4 Hotel operator only 5 The default floating extension number for the SVM feature is 591 6 The default voice mail floating extension number is 500 7 The default of OGM floating extension numbers is 5xx xx two digit number of message User Manual 239 4 2 Feature Number Table Feature While busy DND or call tone is heard Default 1 2 4 When the Dialled Line is Busy or There is No Answer Sending a Call Waiting Notification Call Waiting 1
89. ative Features To confirm Display PT NS gt GaGaGaca gt gt DSS Off hook Enter 76 Enter 2 Dial extension number or press desired DSS The display shows Timed Reminder information On hook o e Timed Reminder can also be set from the room extension For information about setting Timed Reminder refer to 1 8 1 Setting the Alarm Timed Reminder The most recent Ey setting will be valid no matter which extension made the setting e When a Timed Reminder starts and when it is answered or not answered detailed Timed Reminder information is recorded automatically This requires system programming lt Example gt Dial Number 02 02 00 02 45PM Timed Reminder Start 02 02 00 02 46PM Timed Reminder No Answer 02 02 00 02 47PM Timed Reminder Answer e Users of PTs without displays can confirm only whether a Timed Reminder has been set or not by following the steps shown above If set a confirmation tone will be heard 166 User Manual 1 11 Administrative Features 1 11 2 Recording Information Using Preprogrammed Messages Printing Message You can record a variety of information from your extension using up to 8 preprogrammed messages Message information from all extensions is recorded with the PBX For example it is possible to use this feature as a time card by selecting preprogrammed sign in and sign out messages In a hotel type environment this feature can be used to rec
90. avigator Key Jog Dial and a display it helps you to access the desired feature easily Also you will be informed of the arrival of an incoming call or a message waiting by the lamp if it is equipped i 4 Navigator Key Jog Dial Message Ringer Lamp 1 1 Before Operating the Telephones Page 18 ACD Report Server KX NCV200 This PBX supports Voice Processing Systems VPS with an ACD Report Server In addition to VPS features the ACD Report Server provides you with a variety of features such as monitoring reporting and creating performance graphs to manage call information efficiently lt Report Sample Incoming Calls gt Jack 5 John 7 Consult your dealer Built in Simplified Voice Message You can set incoming calls to be redirected to your message box to let callers leave voice messages when you are unable to answer the phone Hello this is 204 Please leave your message 1 6 2 Using Voice Messaging Built in Simplified Voice Message SVM Page 106 Phone Assistant PA This application allows you to use your computer to access PBX features providing advanced call handling capabilities to ensure that each call is handled efficiently Computer Client Computer PA Server Computer Client Consult your dealer User Manual 3 4 Call Centre This PBX offers a built in Call Centre feature called Incoming Call Distribution ICD Group Incomin
91. busy tone when trying to access your message box if too many other users are already accessing their message boxes In that case wait a few minutes and try again e ifthe used recording space including greeting messages and voice messages left by callers for the SVM feature reaches a certain limit the display informs you that the recording space is almost full and you will hear dial tone 3 when going off hook Dial Tone 3 innnan e Operation Reference When Accessing Your Message Box After entering the SVM feature number 38 the operations below are available by entering on the corresponding numbers Operation No Operation Co To clear the normal greeting message C1 To record a normal greeting message 2 To play back the normal greeting message 3 To listen to voice messages left by callers To set a greeting message for each time mode C 6 To leave a voice message to another extension s message box 106 User Manual 1 6 Before Leaving Your Desk Recording a Normal Greeting Message To record PT SLT PS SS GAGEGD gt J Cd gt gt C Tone Off hook Enter 38 Enter 1 Record message Example You have reached John am sorry cannot take your call right now Please leave a message A confirmation The greeting COJ Clear p tone is heard message is D dial key Paved beck CD Rerecord Press STORE or any Enter 0 or 1 while the greeting On hook dial key 0 9
92. call arrives while you are using the call log the call log display will be replaced with the caller s information User Manual 1 13 Using a Display Proprietary Telephone 1 13 2 Using the Directories You can call using the directories Personal Speed Dialling Directory System Speed Dialling Directory and Extension Number Directory Only personal directories can be stored edited or deleted on your extension If a call arrives while you are using a directory the display will be replaced with the caller s information Calling with the Directory Storing Names and Numbers Entering Characters Calling with the Directory To select and call KX NT300 KX T7600 While on hook NTER D gt gt Press Right until Press Up or Down Off hook desired directory until desired appears party appears o e The display order is as follows x One time Personal Speed Dialling Directory _ Two times System Speed Dialling Directory Three times Extension Number Directory e To cancel or exit press the CANCEL or FLASH RECALL button e You can lock your personal speed dialling directory by using an extension PIN Personal Identification Number so that you can prohibit access to it Display Lock Refer to 3 1 2 Settings on the Programming Mode an entry cannot be displayed EE _ The System Speed Dialling Directory can be displayed simply by pressing the AUTO DIAL STORE button while on hook T e Dire
93. ce Processing System is Connected Call Forwarding to Voice Mail Voice Mail Integration Both Calls X710 0 Cancel Outside Calls 711 2 All Calls Intercom Calls x712 3 Busy 4 No Answer 5 Busy No Answer voice mail floating extension no 6 1 11 1 Using the Telephones in a Hotel type Environment Hospitality Features 4 Setting a Timed Reminder to a Room 76 Extension Remote Wake up Call Toset 12H 1 extension no hour minute 0 AM 1 PM 0 once 1 daily 24H 1 extension no hour minute O once 1 daily To cancel 0 extension no To confirm 2 extension no 1 11 2 Recording Information Using X761 message no parameter Preprogrammed Messages Printing Message 1 12 1 Walking Extension X727 your extension no extension PIN 1 12 2 Enhanced Walking Extension To set an extension status to Service out lee To set an extension status to your extension no extension PIN Service in 2 1 1 Extension Control 1 To lock unlock other extensions Remote Extension Dial Lock To unlock 782 extension no To lock 783 extension no 238 User Manual 4 2 Feature Number Table Feature While dial tone is heard tien Additional digits buttons 2 2 1 2 Time Service Mode Control X780 Day Night Lunch Break 0 1 2 3 1 2 1 4 Turning on the External Background 35 Music BGM To st
94. coming caller is leaving a message and if desired intercept the call Voice Mail Transfer Used to transfer a call to the mailbox of a specified extension Network Direct Station Selection NDSS Used to access an extension connected to other PBXs in the network with one touch CTI Used to access CTI features Check in Used to switch the room status of extensions from Check out to Check in Check out Used to switch the room status of extensions from Check in to Check out Primary Directory Number PDN Used to make and receive both outside and intercom calls Secondary Directory Number SDN Used to show the current status of another extension call the extension and pick up or transfer calls to it User Manual 29 1 1 Before Operating the Telephones 30 How to Follow the Steps An example of system operation is shown below Calling Another Extension n eee meee Feature title To call an extension Intercom Call aoe PT SLT PS SIP Extn Operation steps The description of the gt gt t peepee fi 2 a icons are explained on ee Icon Descriptions Off hook Dial extension number Talk or press DSS The DSS button light shows the current status as follows o a Off The extension is idle see ee eee Conditions Red on Your or another extension is using the line e To call using a directory refer to 1 13 2 Using the Dire
95. ctories m m m m a Hints For quick operation aloes If you are an operator or dial some extensions frequently DSS buttons are useful e Hands free Operation You can make an intercom call and have a conversation in hands free mode using the SP PHONE button ILF Customising Your Phone e 3 1 2 Settings on the Programming Mode Preferred Line Assignment Outgoing Select the seized line when going off hook 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button Programming References The related or required programming is noted User Manual 1 1 Before Operating the Telephones Connection Example This diagram shows you a connection example Telephone Company Ji Computer Pure IP PBX KX TDE100 KX TDE200 Private IP Network Router e BPeccceccce e e eocoooool Computer T Batteries IP Proprietary Telephone C Q Single Line IP Softphone A Telephone Fax Machine Computer Analogue DSS Console SIP Session Initiation Printer Proprietary Protocol Extension External Sensor External Relay JE Doorphone amp Door Opener External Music Source 0 E Pager Amplifier Speaker Telephone Wireless Phone Sop Digital Proprietary ISDN Telephone Telephone E Portable Cell Station Station KX T7636 KX T7633 KX T76
96. ctory entries generally should include name and number If the name is not registered User Manual 175 1 13 Using a Display Proprietary Telephone Storing Names and Numbers To store a Personal Speed Dialling Directory item Display PT While on hook PROGRAM 3 gt gt gt gt gt AUTO DIAL AUTO DIAL STORE STORE Enter phone number Press ENTER Enter name Press ENTER Press PROGRAM max 32 digits or STORE max 20 characters or STORE or PAUSE o e Telephone numbers and names displayed are stored using the first spare Personal Speed z Dialling memory available e PS user Refer to Operating Instructions for PS e For more details refer to To store the names and numbers in personal speed dialling in dd 3 1 2 Settings on the Programming Mode 176 User Manual 1 13 Using a Display Proprietary Telephone Entering Characters You can enter the following characters The tables show you the characters available for each button Table 1 or Table 2 can be programmed Table 1 Standard mode User Manual 177 1 13 Using a Display Proprietary Telephone Table 1 Standard mode for RU model 178 User Manual 1 13 Using a Display Proprietary Telephone Table 2 Option mode 12 13 14 15 User Manual 179 1 13 Using a Display Proprietary Telephone Table 2 Option mode for CE model 180 User Manual 1 13 Usin
97. e Deny Hot Line e Timed Reminder is l i i e After pressing a i i i i i TRANSFER ornen MNA NANAANNANNANNANLANNANN hookswitch to hold a call temporarily e g Call Splitting e When the recording space of the Built in Simplified Voice Message feature becomes almost full e While a called PS is being searched e When Account Code Entry is performed e When answering a Timed Reminder call with no message e When answering an external sensor call Tone 4 Message waiting indication was received 242 User Manual 4 3 What is This Tone When you make calls Busy Tone 1s Reorder Tone ds l l The outside line you tried to seize Sm gt i i i isnot assigned or denied J T Ringback Tones Tone 1 pc AS a i 2 a Tone 2 1s Do Not Disturb DND Tone allele T a IM me A MM s AN a IM IN While off hook Indication Tones Tone 1 i55 i i i Call waiting tone ann ann l tenhunnnnnnnnndnnnnnnnnnn GQrrernnnnn bensnnnnnnnnunnnnnnnnn l Tone 2 i 15s e a mm A call is on hold longer than the fl fl specified time hassas E san www owt QDeeeeneeees penne eee ee When talking to an outside party Warning Tone 1s This tone is sent 15 10 and 5 is gt i 3 seconds before the specified time PAR saana S _ AAD for disconnection When setting the features or programming Confirmation Tones Tone 1 i The feature se
98. e Co No line EB An idle outside line C2 Preferred Line Boa Assignment Outgoing ate acoint i Which do you prefer to seize C1 9 or Toup auton when you go off hook to make calls To C3 or Intercom On a PDN eee extension an idle PDN button is D A Ta selected when going off hook Lo No line 1 The longest ringing line when multiple calls arrive Preferred Line 2 Assignment Incoming CO button no Which line do you prefer to 2 01 36 answer when you go off hook 01 84 3 A CO ICD Group button or CO PDN A PDN button Co Ringing Tone Call P bis Receiving ming 1 Directly The party s voice is aire 2 OD heard without ringing How do you prefer to receive an intercom call Ring only Prohibiting the 2 caller switching to the voice mode User Manual 3 1 Customising Your Phone Personal Programming Programming Item Selection amp Parameter nput No The telephone will not Parallelled Telephone 4 C0 ring Should the single line 2 2 telephone in parallel ring cn Yes The telephone will ring Forced Answerback Selection Lo No Disable Do you prefer to answer a call without going off hook 2 3 cn regardless of the AUTO ANS Yes Enable button status ee Screening M
99. e forwarded when your extension is busy No Answer All calls are forwarded when you do not answer the call within a specified time period Busy No Answer BSY NA All calls are forwarded when you do not answer within a specified time period or when your extension is busy Follow Me From If you fail to set the above mentioned All Calls to forward before you leave your desk you can set the same feature from the destination extension e Incoming calls can be forwarded up to four times bem e When using a SIP Extension you cannot set cancel the FWD feature at your extension However this feature is available if a forward destination is set through system programming destination E amp E You can set your cellular phone as the forward destination e Boss amp Secretary feature The extension which has been set as the destination can call the forwarding extension T e You can set the floating extension number of a voice mail group or the SVM card as a forward lt Example gt Call a Forward a Forwarding set destination extension User Manual 97 1 6 Before Leaving Your Desk To set cancel PT SLT PS SS gt GaGaGa gt Off hook Enter 71 destination extension no 9 Both Calls D G49 Outside Calls D C25 Intercom Calls Enter 0 to 2 as you desire D D access no phone no er max 32 digits Enter destination extension number Or enter outside line access number and then ou
100. e or daily every day until cancelled at a preset time When you go off hook to answer you will hear a special dial tone or prerecorded message To set PT SLT 12H b p CD m J aa D nE Off hook Enter 760 Enter 1 Enter hour 01 12 and minute 00 59 and then 0 for AM or 1 for PM Or enter hour 00 23 and minute 00 59 0 Once D C1 Daily C Tone Enter 0 for once On hook or 1 for daily gt gt o e Enter the time in the format assigned to your PBX 12 hour or 24 hour To cancel PT SLT C Tone S gt mma gt wm Fe Off hook Enter 760 Enter 0 On hook User Manual 127 1 8 Setting the Telephone According to Your Needs To stop or answer the ringback PT SLT INT INTERCOM N Press INTERCOM or off hook To confirm Aa TRANSFER Press TRANSFER several times a e You can also confirm the Timed Reminder by using the soft button e The alarm keeps ringing for preprogrammed seconds e If you receive an incoming call during ringback the ringing starts after the ringback stops e If you are having a conversation exceeding alarm ringing period the ringback will start after your conversation 128 User Manual 1 8 Setting the Telephone According to Your Needs 1 8 2 Refusing Incoming Calls Do Not Disturb DND Do Not Disturb DND Switching FWD DND Status Using Fixed FWD DND Button Do Not Disturb DND You can set thi
101. e to automatically make a faulty outside line unavailable for use User Manual 193 2 1 Control Features 2 1 7 Releasing Network Direct Station Selection NDSS Monitor allows an extension user to monitor another extension connected to another PBX in a private network The NDSS button light shows the current status of the monitored extension in the same way as a DSS button When it becomes unnecessary to monitor an extension connected to another PBX the manager can stop the PBX from monitoring it Any NDSS buttons set to monitor that extension will also stop monitoring NDSS buttons can be customised on any extension connected to your PBX An NDSS button ap another PBX gt DQ Daawa gt E oe NDSS Off hook Enter 784 Dial another PBX extension On hook number and then enter or press NDSS e To restart monitoring of an extension after performing this operation go off hook press the iW corresponding NDSS button and go on hook aa ZS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Network Direct Station Selection NDSS button 194 User Manual Section 3 Customising Your Phone amp System This chapter shows you how to customise your individual telephone or PBX according to your needs Find the desired setting and program as necessary User Manual 195 3 1 Customising Your Phone Personal Programming 3 1 Customising Your Phone Personal Programming
102. ed On hook dialling number phone number Enter 2 digits max 32 digits Enter outside line access number before outside phone number User Manual 37 1 2 Making Calls To dial PT SLT SIP Extn sD AUTO DIAL ersonal speed N D gt gt dialling i Off hook Press AUTO DIAL Enter Dial personal speed or enter dialling number 2 digits o e ASIP Extension user cannot store personal speed dialling numbers at his her extension ae However it is possible to use the personal speed dialling numbers that are stored in the PBX through system programming T e To call using a directory refer to 1 13 2 Using the Directories on Using Numbers Stored in the PBX System Speed Dialling You can make calls using speed dialling numbers stored in the PBX PT SLT PS SIP Extn D AUTO DIAL gt gt system speed S D dialling no Off hook Press AUTO DIAL Dial system speed or enter dialling number 3 digits T e To call using a directory refer to 1 13 2 Using the Directories aa 38 User Manual 1 2 Making Calls To a Preset Number by Going Off hook Hot Line You can make an outside call simply by going off hook if you have preprogrammed your phone This feature is also known as Pickup Dialling To store a phone number PT SLT PS SS gt GaGaG aaa gt gt Off hook Enter 740 Enter 2 To set cancel PT SLT PS SS gt Off hook CALL
103. ed to your extension If you select Public the calling called party sees the number of the line used Subscriber s number If you select Your extension they see the telephone number assigned on your extension To show either the number assigned to the outside line or your extension PT SLT PS C1 Pubic D SS gt Wa gt g 2 Your extension C Tone y Off hook Enter 7 2 Enter 1 for public or 2 On hook for your extension o e Availability of this feature depends on the ISDN service of your telephone company e f you use the ICD Group button to make a call to the other party the telephone number dd assigned to the ICD Group will be used EE User Manual 133 1 8 Setting the Telephone According to Your Needs 1 8 5 Preventing Your Telephone Number Being Displayed on the Caller s Telephone Connected Line Identification Restriction COLR When receiving an outside call you can select whether the caller can see your telephone number or not To show prevent PT SLT PS Co Show D C1 Prevent Off hook Enter 7 0 Enter 0 to show On hook or 1 to prevent SS gt GaGacaca gt o e You can change the mode by pressing a preset COLR button while on hook RD The COLR button light shows the current status as follows Fy Off shows your telephone number Red on prevents your telephone number being displayed e Availability of this feature depends on the ISDN service of your telephone company ieee
104. en on Log in Ready mode Flashing green Log in Not Ready mode Red on Log out mode User Manual 1 9 Utilising the Call Centre 1 9 3 Forwarding a Waiting Call Manual Queue Redirection When your incoming call distribution group is busy and other outside calls arrive the arriving calls are put in a waiting queue Extensions can check the status of the queue with the Hurry up button light and forward the longest waiting call in the queue to a preset destination manually This feature is also known as Hurry up Transfer To forward the waiting call Hurry up Press red or flashing red Hurry up o e The Hurry up button light shows the current status as follows Off No waiting call Red on Some calls are waiting Flashing red The number of calls exceeds the manual queue redirection level IF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Hurry up button User Manual 149 1 10 Using User supplied Equipment 1 10 Using User supplied Equipment 1 10 1 If a Doorphone Door Opener is Connected You can talk to a person at the door through the doorphone Preprogrammed extensions or an outside party can receive the calls from the doorphone You can open the door Doorphone Call Opening a Door Door Open Doorphone Call To call from the doorphone Doorphone oo ogi ogi oo oo oo gooo00 QOooo000 200000 E Press doorphone button To answer a call
105. enatin nennum nnen nnnm nnmnnn 225 4 1 TFOUBIGSINGOUUING E 226 4 1 1 Troubleshooting istre nzacededesascervereetesensesacevescecveres recited senreaddtuse aeamsensi tome a Raai meters 226 4 2 Feature Number Table isisssccntssassectcnninstassteaniieiazsanansswiasaicatsinisd sansecscrananasncisnuananancaiiansiads 230 4 2 1 Feature Number Tab Gps ce te cases datestdndiees erin aeesdennelecnait date sderecteaemnedusbrdemetedades ium ten denrends 230 4 3 What is This TONE sisasccses esas sacanescdacsaccanscencsacsceaceassanascnstasaatsananuassesadaahentsnseaesteasnsnamenaade 241 4 3 1 Whatis This TOne ss veccaiesca2 cckdnacsestessercczerseundocsiennectundvacueesadnsniaatenguientemeiedeahaumiemmuianseues 241 A E E 245 User Manual 15 16 User Manual Section 1 Operation This chapter shows you step by step how to use each feature Read this chapter to become familiar with the many useful features of this PBX User Manual 17 1 1 Before Operating the Telephones 1 1 Before Operating the Telephones 1 1 1 Before Operating the Telephones 18 What Kind of Telephone Can Be Used You can use the following types of telephone with this PBX e Panasonic IP Proprietary Telephone IP PT e g KX NT346 or KX NT366 e SIP Extension SIP Hardphone SIP Softphone e Panasonic Proprietary Telephone PT e g KX T7636 e Panasonic Portable Station PS e g KX TCA255 or KX TD7690 e Single Line Telephone SLT e g
106. ension will hear DND tone If this feature is set the Call Forwarding FWD feature does not work Specified extensions can override this feature and call DND extensions DND Override When using a SIP Extension you cannot set cancel the DND feature at your extension However this feature is available if set through system programming When making a call using an SDN button to a PDN extension with DND set this feature will temporarily be deactivated When intercom calls are set to be handled differently from outside calls DND set cancel we recommend establishing buttons for both FWD DND Outside calls and FWD DND Intercom calls because a the light patterns of the FWD DND Both calls button including FWD DND button fixed button will indicate the setting for either outside calls or intercoms calls but not both Note The DND icon on PS display reflects the setting for outside calls only b pressing the FWD DND Both calls button including FWD DND button fixed button will not change the FWD or DND mode for intercom calls and outside calls separately ZS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit FWD DND Both calls Outside calls Intercom calls buttons Switching FWD DND Status Using Fixed FWD DND Button Using a proprietary telephone PT you can easily switch the FWD DND status for outside intercom calls without clearing any FWD destination that was set previously TP 130
107. ensions cannot originate a conference call but can be added as a member E Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Conference button User Manual 83 1 4 During a Conversation Leaving a Conference Unattended Conference The person who originated a conference can leave the conference and allow the other parties to continue the conversation To leave a conference During 3 to 7 party conference Press CONF On hook To return while others are talking INT a O_ C_ INTERCOM ICD Group D PDN D SDN Press flashing green CO ICD Group PDN SDN or INTERCOM To complete a conversation During a conversation RP On hook e Time limit o x Both parties will hear an alarm tone before a specified timeout The originating extension user will hear an alarm tone before timeout The call is disconnected when the timer runs out unless the originating extension returns to the conference ZS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Conference button 84 User Manual 1 4 During a Conversation Leaving a Conference Leaving Three party Conference The person who originated a conference with two other parties can leave the conference and allow the other parties to continue the conversation To leave a conference involving at least one other extension PT SLT PS During a three party conference T On hook
108. equirements and other relevant provisions of Radio amp Telecommunications Terminal Equipment R amp TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http www doc panasonic de Contact Panasonic Services Europe a Division of Panasonic Marketing Europe GmbH Panasonic Testing Centre Winsbergring 15 22525 Hamburg Germany User Manual 9 Attention 10 Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps motors and televisions These noise sources can interfere with the performance of the PBX This unit should be kept free of dust moisture high temperature more than 40 C and vibration and should not be exposed to direct sunlight If you are having problems making calls to outside destinations follow this procedure to test the outside lines 1 Disconnect the PBX from all outside lines 2 Connect known working single line telephones SLTs to those outside lines 3 Make a call to an external destination using those SLTs If a call cannot be carried out correctly there may be a problem with the outside line that the SLT is connected to Contact your telephone company If all SLTs operate properly there may be a problem with your PBX Do not reconnect the PBX to the outside lines until it has been serviced by an authorised Panasonic Factory Service Centre
109. ering an Announcement 1 7 Making Answering an Announcement 1 7 1 Paging Group Paging Paging and then Transferring a Call Group Paging You can make a voice announcement to proprietary telephones or external speakers or both in the preset group simultaneously To page PT SLT PS SIP Extn paging group D Wait for an D oan FF fC EB gt Ck Off hook Enter 33 Dial paging group Announce Talk number 2 digits a e Ifthe group which you paged is already being used for paging you hear a busy tone Paging and then Transferring a Call PT SLT PS During a conversation TRANSFER m D gt amaa gt e S g Lone D 4 I FA Enter 33 Dial paging group Announce Press TRANSFER or number 2 digits Recall hookswitch The other party is placed on hold x gt CED gt hk gt we Talk On hook The held party and the paged extension are connected and start a conversation User Manual 121 1 7 Making Answering an Announcement o e After you go on hook the caller can talk to the person who answers the page 5 122 User Manual 1 7 Making Answering an Announcement 1 7 2 Answering Denying a Paging Announcement To answer RNY gt adad a es Off hook Enter 43 Talk To allow deny a paging announcement Paging Deny C1 Deny D DJ Wm gt gt C0 Allow Off hook Enter 721 Enter 1 or 0 On hook o e The
110. es Seize outside line before dialling outside phone number During a conversation E gt b gt g gt TRAER gt 3 D gt gt C phone no C C Tone Press TRANSFER Dial desired Talk to the Press TRANSFER Enter 3 phone number new party Seize outside line before dialling outside phone number hg Talk with multiple parties 80 User Manual 1 4 During a Conversation During a conversation q desired qe J gt gt E d E gt r Lal C Tone Press Recall Dial desired Talk to the Press Recall Enter 3 hookswitch phone number new party hookswitch Seize outside line before dialling outside phone number acs Talk with multiple parties To establish a conference call when receiving a call from an outside party during a two party conversation During a conversation hk Press HOLD Press the flashing Talk to the Press CONF CO PDN or SDN new party or TRANSFER ER kel 2 i Aa TRANSFER gt 3 INT INTERCOM Press the flashing CO ICD Group Talk to the Press CONF or press Talk with PDN SDN or INTERCOM original party TRANSFER and then enter 3 multiple parties corresponding to the original party User Manual 81 1 4 During a Conversation To add four or more parties to a conference During a conversation To continue desired CONF D gt r MS gt amp E Press CONF Dial desired Press CONF phone number Seize outside line before d
111. etting the Alarm Timed Reminder x760 Toset 142H 1 hour minute 0 AM 1 PM 0 once 1 daily 24H 1 hour minute O once 1 daily To cancel 0 1 8 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA For intercom calls 731 0 No call 1 Tone 2 OHCA 3 Whisper No call Tone OHCA Whisper OHCA OHCA For outside calls X732 0 No tone 1 Tone No tone Tone User Manual 235 4 2 Feature Number Table Feature While dial tone is heard Default New Additional digits buttons 1 8 4 Displaying Your Telephone Number on the Called Party and Caller s Telephone Calling Connected Line Identification Presentation CLIP COLP Public Your extension X7X2 1 8 5 Preventing Your Telephone Number Being Displayed on the Caller s Telephone Connected Line Identification Restriction COLR To show To prevent 7X0 1 8 6 Preventing Your Number Being Displayed on the Called Party s Telephone Calling Line Identification Restriction CLIR To show To prevent x71 1 8 7 Preventing Other People from Joining Your Conversation Executive Busy Override Deny To prevent To allow X733 1 8 8 Turning on the Background Music BGM Toset To cancel 751 BGM no 1 digit 0 1 8 9 Protecting Your Line against Notification Tones Data Line Secu
112. extension number PDN or SDN Parties in the conversation During a conversation To join an outside call Party joining the call SS gt Off hook ED Enter 3 Press red CO PDN or SDN Parties in the conversation During a conversation Enter 3 ics Talk A three party conversation is now established is Talk Lae es Talk A three party conversation is now established Fa Talk User Manual 47 1 2 Making Calls 48 o e To join another conversation you must have Executive Busy Override enabled at your i extension through COS programming e Itis possible for an originating extension to leave a three party conversation with an outside party and let the two other parties talk by simply going on hook e Executive Busy Override is not available when making a call to a SIP Extension For the originating extension To talk to each party alternately During a conversation To continue S o Talk to the Press TRANSFER other party e You can also deny others the possibility of joining your conversation Default Allow Refer to 1 8 7 Preventing Other People from Joining Your Conversation Executive Busy Override an Deny Monitoring Another Extension Call Monitor The preprogrammed extension can monitor another extension To monitor PT SLT PS C5 2 Monitoring starts C Tone Enter 5 Press red DSS PDN or SDN or dial extensio
113. f the PBX the hotel operator can do the following e Record edit charges for Minibar Others e Print out an invoice containing charge information To check out a room with without printing an invoice Display PT To check out with an invoice While on hook PRINT NEXT ENTER gt _ a o e gt gt Press PRINT Press NEXT gt gt 0 2 Check out DSS J Press Check out Dial extension number and then press To check out without an invoice ENTER or press desired DSS NERT co Press NEXT cc gt gt gt D OO Press YES Check out Press EXIT or Check out 162 User Manual 1 11 Administrative Features To record edit room charges and check out a room with without printing an invoice Display PT While on hook ENTER aa Check out v DSS Press Check out Dial extension number and then press Enter minibar charge Press Down ENTER or press desired DSS To check out with an invoice PRINT gt NEXT a e Press PRINT Press NEXT ORJ fE aeee gt gt ther cnarges gt To check out without an invoice Enter other charges Press YES g NEXT Cc Press NEXT Cc D Check out Press EXIT or Check out User Manual 163 1 11 Administrative Features After check out Remote Extension Dial Lock is activated and outside calls from the room extension are restricted Refer to 2 1 1 Extension Contro
114. fer the longest waiting call in the queue of an incoming call distribution group to the overflow destination Wrap up Used to switch the wrap up status Ready and Not Ready mode System Alarm Used to confirm a PBX error Time Service Day Night Used to switch the time service mode Lunch Break Answer Used to answer an incoming call Release Used to disconnect the line during or after a conversation or to complete a Call Transfer Toll Restriction Call Barring Used to change the toll restriction call barring level of other extension users temporarily ISDN Service Used to access an ISDN service Calling Line Identification Restriction CLIR Used to switch between the CLIP and CLIR services Connected Line Identification Restriction COLR Used to switch between the COLP and COLR services ISDN Hold Used to transfer a call using telephone company Headset Used to talk using the headset Time Service Switching Mode Automatic Manual Used to switch the time service mode Automatic or Manual Two way Record Used to record a conversation into your own mailbox Two way Transfer Used to record a conversation into the mailbox of a specific extension One touch Two way Transfer Used to record a conversation into the mailbox of a specific extension with one touch Live Call Screening LCS Used to monitor your own voice mailbox while an in
115. fice through external speakers To select and start stop the background music PT SLT PS ternal S gt GaGaGd gt gt Co Off hook Enter 35 Enter external Enter BGM number On hook pager number 1 digit or 0 to stop 1 digit or for all 190 User Manual 2 1 Control Features 2 1 5 Recording Outgoing Messages OGM The manager extension can record three kinds of greeting messages OGM as follows 1 DISA message Used to greet and guide callers so that they access an extension user group or outside party without operator assistance DP 2 Incoming Call Distribution Group message Used to greet and guide callers to an incoming call distribution group 3 Timed Reminder message Used for a wake up call message when the extension answers the Timed Reminder All messages have their own extension numbers You can select the desired message You have two methods for recording a message One is recorded using the handset and the other is recorded from an external BGM MOH port To record J OGM floatin YS gt Giawaa gt m gt roams fyg gt gt C Tone Off hook Enter 36 Enter 1 Enter OGM floating Record extension number message 3D AUTO DIAL D The message e gt gt O a is played back gt y Press STORE On hook STORE When the time limit passes it stops automatically To play back OGM floatin D D Gauss gt gt sis okre gt Off hook Enter 36
116. g 1 8 11 Setting the Parallelled Telephone to Ring Parallelled Telephone The telephone does not work using the personal settings or with other settings One touch dialling forwarding destination etc The extension line has been changed The previous telephone s settings have not been cleared m Clear the settings and then programme your desired settings again amp 1 8 13 Clearing Features Set at Your Extension Extension Feature Clear 3 1 1 Customising Your Phone Personal Programming 3 1 3 Customising the Buttons User Manual 4 1 Troubleshooting Problem Remedy My proprietary telephone does not have a feature button Some models do not have the feature button m Change a flexible button to the desired button I 3 1 3 Customising the Buttons m Enter the specified feature number instead of the feature button 1 1 1 Before Operating the Telephones A reorder tone is audible or Restricted is displayed The telephone is locked m Unlock your telephone I 1 6 4 Preventing Other People from Using Your Telephone Extension Dial Lock 2 1 1 Extension Control Toll restriction is activated gt Consult your manager or dealer An account code is required amp gt 1 2 7 Calling without Restrictions Using an Account Code Account Code Entry in 1 2 1 Basic Calling cannot make an outside call using the One touch Dialling button or speed dialling
117. g Connected Line Identification Presentation CLIP COLP 0 cccccccsssceceeeeeesseeenees 133 User Manual 13 1 8 5 Preventing Your Telephone Number Being Displayed on the Caller s Telephone Connected Line Identification Restriction COLR cccceeesecceeeeeeeeeeeeeeeeeeeescaaaeeeeeeenseesnsneeeeeess 134 1 8 6 Preventing Your Number Being Displayed on the Called Party s Telephone Calling Line Identification Restriction CLIR ccccccccsssssseeeeeeeeeseeeeeeeeeeeeeesesneeeeeeeeessssniaeeeeeeeseees 135 1 8 7 Preventing Other People from Joining Your Conversation Executive Busy Override Deny 136 1 8 8 Turning on the Background Music BGM cceeeeeeeeeeeeee eee eeneeeeeeeeeeeeeeeeneeeeeetnaaeeeeeea 137 1 8 9 Protecting Your Line against Notification Tones Data Line Security eee 138 1 8 10 Checking the Time Service Status eee eecee eee cee eee eeeeeeeeeeaaeeeeenaaeeeeeeeeeeeeeeaaeeeeeea 139 1 8 11 Setting the Parallelled Telephone to Ring Parallelled Telephone cccseseeeeeeeeees 140 1 8 12 Using Your PS in Parallel with a Wired Telephone Wireless XDP Parallel Mode 141 1 8 13 Clearing Features Set at Your Extension Extension Feature Clear seeeeeeee 142 1 9 Utilising the Call Centre scsccicaiecisiicsnccsnnerscencssenssbsnsesnccucsnencniiecvkneasnsne suestecsstcasneseeasnbesezacaen 143 1 9 1 Leaving an Incoming Call Distribution G
118. g a Display Proprietary Telephone Table 2 Option mode for GR model User Manual 181 1 13 Using a Display Proprietary Telephone Table 2 Option mode for RU model ace 1 2 3 4 s 6 7 a 9 10 11 7 JA B BJ t 1 2 r AA E 2 3 X 3 H HU 3 4 K I M 4 5 H O H 5 C6 P C T 6 D y X 7 3 U 4 M 8 M b M b 9 FO A Spa 2 4 TE a j lt gt Prye 1 x CT amp I 4 182 User Manual 1 13 Using a Display Proprietary Telephone 1 13 3 Accessing System Features System Feature Access You can access a feature with the Feature Access menu To access Feature Access menu and select the feature KX NT300 KX T7600 While on hook gt Q gt A v Press Right Press ENTER Press Up or Down four times until the feature appears Features Refer to Automatic Callback Busy Cancel 1 2 4 When the Dialled Line is Busy or There is No Answer Group Call Pickup 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Directed Call Pickup 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Paging 1 7 1 Paging Doorphone Call 1 10 1 If a Doorphone Door Opener is Connected Door Open 1 10 1 If a Doorphone Door Opener is Connected External Relay 1 10 2 If an External Relay is Connected External Background Music 2 1 4 Turning on the External Background Music BGM User Manu
119. g calls to an ICD Group can be queued or redirected to a preprogrammed destination answered in order of priority and monitored by a supervisor extension Customers Y Queuing 1 9 Utilising the Call Centre Page 143 User Manual In This Manual The following abbreviations are used APT Analogue Proprietary Telephone Display PT Proprietary Telephone with a Display DPT gt Digital Proprietary Telephone IP PT IP Proprietary Telephone PS Portable Station PT Proprietary Telephone SIP Extension Session Initiation Protocol Extension SLT gt Single Line Telephone The suffix of each model number is omitted The illustrations of the PBX are based on the KX TDE200 The following icons are used frequently J 7 Hints S Conditions E Important Notice Under power failure conditions the connected telephones may not operate Please ensure that a separate telephone not dependent on local power is available for emergency use Prior to connection of this product please verify that the intended operating environment is supported Satisfactory performance cannot be guaranteed for the following interoperability and compatibility with all devices and systems connected to this product proper operation and compatibility with services provided by telecommunications companies over connected networks NOTES This manual provides basic information on how you can access commonly used PBX functio
120. gt Enter 740 To dial PT SLT PS D Off hook number is dialled Assignment Outgoing desired gt cron OF Enter desired Enter On hook phone number max 32 digits Enter outside line access number before outside phone number n Set J Co Cancel C Tone v Enter 1 to set On hook or 0 to cancel e To call another party dial the desired party s phone number before the preprogrammed You should assign the intercom line as the seized line when going off hook Preferred Line e Itis possible to increase the delay before Hot Line is activated through system programming This can be useful if you require more time after going off hook to dial another telephone number or extension number User Manual 39 1 2 Making Calls rice Customising Your Phone e 3 1 2 Settings on the Programming Mode Preferred Line Assignment Outgoing Select the seized line when going off hook Using a Preprogrammed Number Quick Dialling You can make a call simply by pressing the preprogrammed number for quick dialling PT SLT PS SIP Extn DN gt kiain Off hook Dial quick dialling number max 8 digits e This is a useful feature for hotels Ld For example to dial Room Service dial the digit 3 not the full extension number EE 40 User Manual 1 2 Making Calls 1 2 3 Redial This is convenient when calling the same outside party again Redialling the
121. ialling outside phone number To add another party on hold to a conference During a 3 to 7 party conference J C Tone Press CONF Press CONF Press the flashing CO ICD Group PDN or SDN corresponding to the party on hold To talk to two parties alternately in a three party conversation During a conversation P TRANSFER Press TRANSFER 82 User Manual aes h4 Talk with multiple parties 1 4 During a Conversation During a conversation Press Recall hookswitch To disconnect one party and then talk to the other in a three party conversation During a conversation TRANSFER Press TRANSFER once Press FLASH RECALL or twice to establish a conversation with the party to be disconnected INT INTERCOM The other party will be put on hold Press the flashing CO ICD Group PDN SDN or INTERCOM corresponding to the party on hold o e Inthis case the FLASH RECALL button on a proprietary telephone must be set to Flash Recall mode through system programming e During a three party conversation pressing the TRANSFER button or Recall hookswitch alternates between the other parties in the conversation e You can have a conference with a maximum of eight parties comprising intercom or outside lines simultaneously e During a conversation involving four or more parties you cannot disconnect one party and maintain the conversation with the other parties e SIP Ext
122. ich is stored in memory gt Conceal the number 8 Storing Names and Numbers 3 1 3 Customising the Buttons want to confirm my extension number Your Extension Number in 1 1 1 Before Operating the Telephones The date and time are not correct Set the date and time by system programming amp Date amp Time 000 in 3 3 2 System Programming The display is not shown well m Change the Display contrast level E 3 1 2 Settings on the Programming Mode want to distinguish the tones amp To distinguish the ringing tones for each CO ICD Group PDN SDN or INTERCOM button Digital proprietary telephone only 3 1 3 Customising the Buttons User Manual 4 1 Troubleshooting Problem Remedy The MESSAGE button light lit e Another extension left you a message waiting indication while you were on the phone or away from your desk An SDN button on my extension does not A PDN button is not assigned on the extension work corresponding to your SDN button gt Create a PDN button on the desired extension ES 3 1 3 Customising the Buttons User Manual 229 4 2 Feature Number Table 4 2 Feature Number Table 4 2 1 Feature Number Table Numbers listed below are the default settings There are flexible feature numbers and fixed feature numbers If you change the flexible feature numbers fill in your assigned numbers new in the list for
123. if a PDN extension has set Do Not Disturb DND you can call the extension as normal by pressing the SDN button hearing a dial tone instead of pressing the SDN button again Depending on system an programming your call will be made using either your normal calling privileges Class of Service or those of the corresponding PDN extension SDN Walking COS T e When an SDN button is in Standard SDN Key Mode you can dial a telephone number while 94 User Manual 1 5 Using a PDN SDN Button Call Hold and Call Hold Retrieve You can put calls answered with a PDN or SDN button on hold normally gt 1 4 2 Holding a Call You can also retrieve a call held at your extension another extension with a simple operation regardless of the call type Call Hold Retrieve To retrieve a call at the holding extension SYS gt rd Off hook Press flashing green PDN or SDN To retrieve a call from another extension only Regular Hold gt A Off hook Press flashing red PDN or SDN e Ifacallis not retrieved within a specified time you will hear an alarm as a reminder Hold Recall If an outside call is not answered within a specified time it is automatically disconnected e f Automatic Call Hold has been preprogrammed you can put the current call on hold Jd automatically by pressing another PDN button to make or answer another call User Manual 95 1 5 Using a PDN SDN Buiton Call Transfer Using SDN Bu
124. ilable operations using feature numbers are limited Refer to the telephone types displayed at the top left of each operation c The operations for Call Forwarding FWD Do Not Disturb DND Personal Speed Dialling using the feature number are not available However it is possible to enable these features at SIP Extensions if set through system programming d The tones listed in 4 3 1 What is This Tone are not available for SIP Extension users Tones or the tone types may vary depending on the type of telephone being used For example when you put a call on hold a specific tone for the SIP Extension may be heard or no tone may be heard e Any number pressed while hearing a Busy DND Reorder tone such as the feature number to activate Automatic Callback Busy will be ignored f The operations for SIP Extensions may differ from the steps in this manual and may vary depending on the type of telephone being used Trademarks e The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Matsushita Electric Industrial Co Ltd is under licence e All other trademarks identified herein are the property of their respective owners User Manual Important Information SAVE THESE INSTRUCTIONS SECURITY PRECAUTIONS In order to use the PBX safely and correctly the Security Requirements below must be observed Failure to do so may result in e Loss leakage falsification or theft of user informati
125. ime 000 The proprietary telephones display the current date and time while on hook In 12 hour Format Mma gt O gt Ge gt ED gt ear gt Cote gt gt SELECT Enter 000 AUTO ANS MUTE MESSAGE Press ENTER Enter year Press SELECT Press Right Enter date 00 99 for month 01 31 gt gt O gt Ce gt Cow gt Gime gt Ga SELECT AUTO ANS MUTE MESSAGE Press ENTER Press NEXT Enter hour Enter minute Press SELECT 01 12 00 59 to choose AM or PM gt gt END HOLD Press ENTER Press END In 24 hour Format mmm gt gt gt mE gt O gt Ga SELECT Enter 000 AUTO ANS MUTE MESSAGE Press ENTER Enter year Press SELECT Press Right Enter date 00 99 for month 01 31 gt gt Ge ee Chou gt mnte gt LO Press ENTER Press NEXT Enter hour Enter minute Press ENTER 00 23 00 59 To end gt gt ia END HOLD Press END 220 User Manual 3 3 Customising Your System System Programming After changing the desired values you can press the ENTER button You do not have to perform the rest of the steps The clock starts immediately after the ENTER button is pressed You cannot leave a value empty You can clear the entry by pressing the CLEAR button To confirm your entry after storing data The STORE button light Lights red Confirmation Tone One beep Your entry is accepted Three beeps Yo
126. ing an outside party 54 User Manual 1 2 Making Calls WARNING There is a risk that fraudulent telephone calls will be made using the Outside to Outside Call feature of DISA The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Enabling DISA security Trunk Security or All Security b Keeping your passwords verification code PIN extension PIN secret c Selecting complex random PINs that cannot be easily guessed d Changing PINs regularly Time limit Both parties will hear an alarm tone fifteen seconds before the specified time limit To extend press any dial button except x If Built in Automated Attendant service is set you can access the desired extension simply by pressing a single digit 0 9 from the options given the prerecorded message User Manual 55 1 2 Making Calls 1 2 9 Setting Your Telephone from Another Extension or through DISA Remote Setting You can set the following features on your telephone from another extension or through DISA e Call Forwarding FWD Do Not Disturb DND e Changing the Log in Log out Status of Extensions e Absent Message e Extension Dial Lock e Time Service Changing the Time Mode Day Night Lunch Break From another extension PT SLT PS PIN Personal Identification Number your D desired N gt COLA gt gt extension PIN ie feature ho C Tone amp
127. ing the Navigator Key you can access the desired feature Furthermore depending on the display proprietary telephone you can operate features or make calls using the display message Refer to 1 13 Using a Display Proprietary Telephone Notice In this manual the display messages are described in English Your Extension Number If you use a Panasonic display proprietary telephone you can check your own extension number on the display Press the TRANSFER button or Soft S1 button while on hook User Manual 19 1 1 Before Operating the Telephones Using a Navigator Key Jog Dial Volume Key The Navigator Key can be used for the display contrast and the volume control or you can search for desired items on the display Press the Navigator Key Volume Key or rotate the Jog Dial in the desired direction The contrast or the volume level and the items will change as follows Navigator Key Jog Dial Volume Key Up Level increases A Left Right Down Level decreases Left anti clockwise Level decreases ZON Right clockwise Level increases Up Level increases Down Level decreases Examples The displays and the illustrations shown as examples are from a telephone connected to the KX TDE200 Restrictions Some features may be restricted at your extension depending on system programming and the type of telephone being used 20 User Manual Ico
128. ion number by pressing e When accessing your message box from an outside telephone you cannot call back callers who have left voice messages by pressing 4 while hearing the voice message To listen to voice messages left in the message box of another extension From Outside Telephone PIN Personal Identification Number While hearing voice messages in your message box wom gt Gea gt cog gt gt gt played back Enter 8 Enter 47 Dial desired extension number gt gt extension PIN J a Tone amp D Tone Enter extension PIN for Enter 38 that extension max 10 digits If the wrong extension PIN is entered you hear an alarm tone User Manual 115 1 6 Before Leaving Your Desk Accessing the Message Box of Another Extension from Your Extension You can access the message box of another extension for example to record a greeting message for that extension by following the steps below PT SLT PS PIN Personal Identification Number WD CGD Gaono gt gt Dial desired Off hook Enter 47 extension number D For available operations extension PIN Ea 3 8n see Operation Reference gt gt d gt When Accessing Your C Tone amp Message Box D Tone Enter 38 Enter extension PIN for that extension max 10 digits If the wrong extension PIN is entered you hear an alarm tone 116 User Manual 1 6 Before Leaving Your Desk 1 6 3 Showing a Message on
129. l After check out wake up call and Call Log information for the room extension are cleared automatically In addition features set on the room extension are reset to the default settings For a list of features that are reset refer to 1 8 13 Clearing Features Set at Your Extension Extension Feature Clear When the room status of extensions is changed detailed room status information is recorded automatically This requires system programming lt Example gt 02 03 00 08 08AM 1234 Check out To print out an invoice a printer should be connected to the PBX If the room extension is in use an invoice cannot be printed out lt Example gt kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Hotel kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Check in 01 JAN 00 06 31PM Check out 03 JAN 00 07 03AM Room 202 Mr Smith 01 01 00 06 52PM 202 01 Call amount 0012 24 30 00084 50 001 02 01 00 06 07PM 202 01 123456789 10 12 00010 20 1234567890 02 01 00 07 30PM 202 01 012345678901234 06 36 00006 60 12345 02 01 00 08 45PM 202 01 0011234567890123 03 00 00003 00 12345 Telephone 104 30 Tax 000 48 Minibar 4 00 Tax 000 36 Others Tax Total 002 Hotel TDEPBX Tel 41 3 12 34 56 78 Fax 41 3 12 34 56 78 E Mail 12345678 hoteltdepbx ch The PBX can store a limited amount of room information When this storage becomes almost full the information of the extension that made the most calls is printed out automatically I
130. lel with a PT or SLT When in this mode incoming calls to a wired telephone also ring the paired PS To set D gt WG gt D gt Gam O C Tone Press TALK Enter 48 Enter 1 Enter extension number Press CANCEL of the paired telephone To cancel O gt m e m wml G C Tone Press TALK Enter 48 Enter 0 Press CANCEL o e Some wired telephones are prohibited from using this feature 5 e If you go off hook while your parallelled telephone is in use the call will switch over to you User Manual 141 1 8 Setting the Telephone According to Your Needs 1 8 13 Clearing Features Set at Your Extension Extension Feature Clear You can reset the settings of the following features on your extension to the default settings with one operation This feature is also known as Station Programme Clear Features Default Setting Hot Line Off Message Waiting All the messages that have been left by other Off extension users Call Pickup Deny Allow Call Forwarding FWD Off Absent Message Off Paging Deny Allow Timed Reminder Cleared Do Not Disturb DND Off Call Waiting for intercom calls Call Waiting for outside calls Disable No call Disable No tone Executive Busy Override Deny Allow BGM Off Data Line Security Off Parallelled Telephone The telephone in parallel rings Log in Log out Log in These features may not be reset depending
131. ll Waiting 201 Automatic Callback Busy 42 240 Automatic Callback Busy Cancel 43 231 Automatic Line Access 33 230 Automatic Redial 41 Background Music BGM 137 203 236 Background Music External Speaker Settings 190 Backlight Display 199 Before Operating the Telephones 18 BGM gt Background Music 137 Bluetooth Wireless Headset Registration 203 Bluetooth Wireless Headset Removal 203 Boss amp Secretary feature 97 Broadcasting 124 235 Built in Simplified Voice Message 106 234 Busy Station Signalling BSS gt Call Waiting 44 Busy Tone 243 Buttons Customising 28 209 Buttons Proprietary Telephone 22 C Call Charge Reference 34 Call Charge Reference Button Call Forwarding CF by ISDN Call Forwarding FWD 97 Call Forwarding FWD Button 26 Call Forwarding FWD Do Not Disturb DND Both calls Button 28 209 Call Hold 69 232 Call Hold Retrieve 70 232 Call Hold Retrieve PDN SDN Button 95 Call Log Button 28 210 Call Log for ICD Group Button Call Monitor 48 240 Call Park 71 232 28 210 104 234 28 210 246 User Manual Call Park Automatic Park Zone Button Call Park Button 28 210 Call Park Retrieve 72 Call Pickup 59 Call Pickup Deny Call Splitting 74 Call Transfer 64 232 Call Transfer CT by ISDN Call Waiting 44 Call Waiting Tone 132 Call Waiting Tone Type Selection 201 Call Waiting Answering 76 233 Call Waiting Automatic 201 Call Waiting From PBX
132. ls forwarding type forward destination we recommend establishing buttons for both FWD DND Outside calls and FWD DND Intercom calls and or Group FWD Outside calls and Group FWD Intercom calls because a the light patterns of the FWD DND Both calls button including FWD DND button fixed button and the Group FWD Both calls button will indicate the setting for either outside calls or intercom calls but not both Note The FWD icon on PS display reflects the setting for outside calls only b pressing the FWD DND Both calls button including FWD DND button fixed button or the Group FWD Both calls button will not change the FWD or DND mode for intercom calls and outside calls separately rice Customising Your Phone User Manual e 3 1 3 Customising the Buttons Create or edit FWD DND Both calls Outside calls Intercom calls buttons or Group FWD Both calls Outside calls Intercom calls buttons 1 6 Before Leaving Your Desk FWD DND Settings Using Fixed FWD DND Button Using a proprietary telephone PT you can easily switch the FWD DND status and set the forward destination for outside intercom calls with the FWD DND button fixed button It is also possible to set outside telephone numbers e g your cellular phone as forward destinations for up to 4 Virtual PSs in an Incoming Call Distribution ICD Group to ring together with other ICD Group members for calls to the group The following set
133. lusive Call Hold mode to the Regular Hold mode automatically by pressing another CO ICD Group or INTERCOM button to make or answer another call e For the Call Hold Retrieve operation using a PDN SDN button refer to 1 5 1 Primary Directory Number PDN Secondary Directory Number SDN Extension T e f Automatic Call Hold has been preprogrammed you can put the current call on hold an Holding in a System Parking Zone Call Park You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked call You can use this feature as a transferring feature A call can be put into either a specified parking zone Specified or any idle parking zone Auto If a Call Park button and Call Park Automatic Park Zone button have been established you can select either way to park by simply pressing the corresponding button When a call is parked automatically or more than one call has been parked at the same time you need to specify the parking zone number to retrieve the required call To set During a conversation i Call Park Press Call Park User Manual 71 1 4 During a Conversation During a conversation Z Specitied p c gt 2g gt D Q BS Auto On hook Press TRANSFER Enter 52 Enter a specified parking zone number 2 digits or press to park at an idle parking zone automatically If you hear a busy tone enter another parking zone number or press again
134. manually to be shown automatically on Co C3 the display when answering an Yes Automatic The first outside call line of the display will change EB to the call duration automatically when you answer an outside call Display Backlight Selection Co Yes On in use Would you like to turn on the display backlight of the KX Co 4 Ci Yes always On T7633 KX T7636 IP PTs except KX NT265 2 No always Off C41 Light Self Labelling Display Contrast ED Little Light Preferred display contrast level Co 5 from the 4 levels available for 3 Little Dark Self Labelling KX NT366 only 4 Dark Hot Line C1 C1 desired no max 32 digits Would you like to dial a preset number simply by going off Co Do not use hook C1 C1 Use Calling Line Identification No Allows your number t Restriction CLIR Co be dieplayed PE ERa Should you prevent your 1 3 1 Yes Prevent your number being displayed User Manual 199 3 1 Customising Your Phone Personal Programming 200 Item Programming Selection amp Parameter Input Calling Connected Line Caller ID assigned to your Identification Presentation co extension CLIP COLP Which number should be D a Caller ID assigned on the outside displayed on the called and a line being used calling party s telephon
135. module and the Bluetooth headset using radio waves For maximum distance and noise free operation it is recommended that the module is situated away from electrical appliances such as faxes radios personal computers or microwaves e Systems using the 2 4 GHz ISM Industrial Scientific and Medical band may interfere with this product Examples of such systems are cordless telephones wireless LAN Home RF microwave ovens and other ISM devices These systems may cause minor noise rime Customising Your Phone User Manual 3 1 2 Settings on the Programming Mode Headset Operation Select the equipment to use 3 1 3 Customising the Buttons Create or edit a Headset button 1 5 Using a PDN SDN Button 1 5 1 5 1 Using a PDN SDN Button Number SDN Extension Primary Directory Number PDN buttons and Secondary Directory Number SDN buttons are useful when extension users will handle calls for other extensions For example a secretary or multiple secretaries can handle calls and check the call status of Primary Directory Number PDN Secondary Directory a boss or multiple bosses The functions of PDN and SDN buttons are as follows PDN button This button can be used to make and receive all calls including both outside and intercom calls Having multiple PDN buttons allows multiple calls to be queued at the extension Extensions that have a PDN button are called PDN extensions SDN button The light of an SDN butto
136. n the following features are also available Screening Calls Live Call Screening LCS Recording a Conversation o e Voice Processing System features are not available for SIP Extension users Call Forwarding to Voice Mail Voice Mail Integration To forward your calls to your mailbox To transfer a call to a mailbox To listen to messages If you cannot answer calls you can forward them to your mailbox You can select the type of incoming calls Intercom Calls Outside Calls Both Calls that are forwarded If your telephone has a Message button the Message light turns on when a message is left in your mailbox You will hear an indication tone when going off hook regardless of whether or not your telephone has a Message button You can also create a Voice Mail Transfer button on your phone to transfer received outside calls to a mailbox of another extension so that calling parties can leave messages Voice Mail Transfer The duration for recording depends on the Voice Processing System To forward your calls to your mailbox PT SLT PS 9 Both Calls Cancel All Calls D SS gt A gt D owe gt i D No Answer C25 Intercom Calls Busy No Answer Off hook Enter 71 Enter 0 to 2 as you desire Enter required number For Cancel go on hook directly after entering 0 voice mail floatin D ad gt vw Enter voice mail floating Enter On hook extension number User Manual 155
137. n this case the printout is similar to the example above but without categorised charge information and the total The PBX can then store new room information Call amount 0012 in the example above indicates that the information of 12 phone calls has previously been printed out automatically E Customising Your Phone 164 User Manual e 3 1 3 Customising the Buttons Create or edit a Check in or a Check out button 1 11 Administrative Features Setting a Timed Reminder to a Room Extension Remote Wake up Call The hotel operator can remotely set or cancel a Timed Reminder to a room extension This allows guests to request wake up calls without having to program the extension themselves The hotel operator can also confirm the current Timed Reminder setting for a room extension To set S gt Gam cad gt gt DSS Off hook Enter 76 Enter 1 Dial extension number or press desired DSS AM Co 12 H hour minute gt TE Once gt gt C1 pm J ET 24H 4_ paiy C Tone Enter 0 for once On hook Enter hour 01 12 and minute 00 59 and then or 1 for daily 0 for AM or 1 for PM Or enter hour 00 23 and minute 00 59 o e Enter the time in the format assigned to your PBX 12 hour or 24 hour To cancel SS gt awaa gt o gt DSS Off hook Enter 76 x Enter 0 Dial extension number On hook or press desired DSS User Manual 165 1 11 Administr
138. n Descriptions 1 1 Before Operating the Telephones The following icons show you the feature availability notes and action to use the features ps This feature cannot be used with a single line telephone Ss See Programming for Related Programming if necessary Cis D cog C99 outside line Seize an outside line One of the following e Press the CO button e Dial automatic line access number 0 or 9 e Dial outside line group access number and outside line group number D Off hook One of the following e Lift the handset e Press the SP PHONE button e Press the MONITOR button To start talking lift the handset Press TALK button oo0000 000000 pggogp OO0O0 O00000 FP Press the Call button on the Doorphone On hook One of the following Press the hookswitch lightly y e Hang up 9 e Press the SP PHONE button e Press the MONITOR button e Press CANCEL button ca Press the corresponding feature Talk button on the proprietary telephone ns Enter the required number You will hear a busy confirmation lt Example gt G dial ring or ringback tone B Tone Busy Tone C Tone Confirmation Tone Enter the account code D Tone Dial Tone R Tone Ring Tone R B Tone Ringback Tone Dial an extension number Dial outside phone number extension no outside extension no Dial the telephone number dial key Press any
139. n Selection Releasing 194 NEXT PAGE Key 27 O Off hook Call Announcement OHCA Off hook Monitor 90 OGM gt Outgoing Messages 191 OHCA gt Off hook Call Announcement 132 One touch Dialling 37 One touch Dialling Assignment Mode Selection 204 One touch Dialling Button 28 209 One touch Transfer 65 One touch Two way Transfer 159 One touch Two way Transfer Button 29 211 Operating Telephones Preparations 18 Operator Call 33 230 Outgoing Call Log 173 Outgoing Messages OGM 191 239 Outgoing Messages OGM Recording 191 Outside Line Group Access 33 230 Outside Line Re enabling Unavailable 193 P Paging 121 Paging Announcement Answering Denying 123 Paging Deny 123 203 Paging and Transferring 121 Paging Group 121 Parallelled Telephone 140 201 236 Parallelled Telephone Setting 140 PAUSE Button 23 PDN Extension 93 PDN gt Primary Directory Number 93 Personal Absent Message 202 Personal Programming 196 Personal Speed Dialling 37 230 PF gt Programmable Feature 27 Pickup Dialling gt Hot Line 39 199 230 PIN gt Personal Identification Number 196 Portable Station Registration 18 Portable Station Using in Parallel with Wired Telephone 141 Predialling 34 Preferred Line Assignment Incoming 200 Preferred Line Assignment Outgoing 200 Preventing Other People from Using Your Telephone Extension Dial Lock 119 Primary Directory Number PDN Button Printing Message 16
140. n can only check extensions in or out All other operations will be ignored b The light of each DSS button shows the room status of the corresponding extension as follows Off Check out Red on Check in c The lights of other buttons may not show their normal display d The hotel operator s extension is considered to be busy Callers to that extension will hear a busy tone Check in The hotel operator can change the room status of extensions to check in by using the Check in button assigned on his extension To check in Display PT While on hook ENTER 2m Check in gt D O m DSS Check in Press Check in Dial extension number and then press Press YES Press EXIT ENTER or press desired DSS or Check in User Manual 161 1 11 Administrative Features e After check in Remote Extension Dial Lock is deactivated and the guest can make outside X calls from the room extension Refer to 2 1 1 Extension Control e After check in all billing data previously charged to the extension will be cleared automatically e When the room status of extensions is changed detailed room status information is recorded automatically This requires system programming lt Example gt 02 02 00 03 07PM 1234 Check in Check out The hotel operator can change the room status of extensions to check out by using the Check out button assigned on his extension Depending on the setting o
141. n displays the current call status of the registered extension similar to a DSS button In addition this button can be used to perform the following operations e call the PDN extension SDN Direct Dial e answer calls ringing at the PDN extension e hold calls and retrieve calls held by the PDN extension Call Hold and Call Hold Retrieve e transfer calls to the PDN extension Call Transfer Using SDN Button Extensions that have an SDN button are called SDN extensions PDN button One extension can have up to 8 PDN buttons The extension that is registered as the destination of an SDN button must have at least one e An extension can have only one SDN button for each PDN extension e The button light of each PDN SDN button shows the current status as follows Light Pattern PDN Button Status SDN Button Status Off The PDN extension is idle Green on The extension is on a call using the PDN button The extension is on a call using an SDN button Flashing green slowly A call is on hold at the PDN extension Regular Hold A call answered with the SDN button is on hold Regular Hold Flashing green moderately A call is on hold temporarily or on Exclusive Call Hold A call answered with the SDN button is on hold temporarily or on Exclusive Call Hold Flashing green rapidly The PDN extension is receiving an incoming call An SDN extension is receiving
142. n number User Manual 1 2 Making Calls To an Extension Refusing the Call DND Override The preprogrammed extension can call someone who has set the DND feature PT SLT PS DND Tone N gt Fre adie Cig Off hook Dial extension Enter 1 Talk number User Manual 49 1 2 Making Calls 1 2 5 Accessing the ISDN Service ISDN Service Access EP You can access services provided by the ISDN To access If all required digits are stored Cc ISDN Service Q Cease gt b gt Requires to dial ISDN Service gt service code gt ISDN Service additional digits Off hook Seize outside line Press ISDN service Or press ISDN service and then enter service code and then press ISDN service again SSN On hook o e Availability of features depends on the ISDN service of your telephone company E Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an ISDN Service button 50 User Manual 1 2 Making Calls 1 2 6 Alternating the Calling Method Alternate Calling Ring Voice The caller can alternate the alerting method either ring or voice when making an intercom call On the other hand any extension can set the alerting method either ring or voice when receiving an intercom call Ringing Default You can call the other party with a ring tone Voice calling You can talk to the other party immediately after confirmation tone
143. ng message gt w gt tone is heard is played back D CD Rerecord On hook Enter 0 or 1 while the greeting message is being played back o e This step can be omitted To clear PT SLT PS Day NS gt Gaia gt Dror C Break Off hook Enter 38 Enter the desired time mode On hook o e f both the greeting message for a certain time mode and the normal greeting message have on been recorded callers will hear the greeting message for that time mode However if no greeting message has been recorded for a certain time mode the normal greeting message will be played instead User Manual 109 1 6 Before Leaving Your Desk Redirecting Your Calls to Your Message Box You can set incoming calls to be redirected to your own message box so that callers can leave voice messages when you cannot answer the phone To set cancel PT SLT PS 9 Both Calls Cancel D All Calls SS gt BA gt D owe gt aC D No Answer C29 Intercom Calls Busy No Answer Off hook Enter 71 Enter 0 to 2 as you desire Enter required number For Cancel go on hook directly after entering 0 floating extension no 2 a gt for the SVM feature gt CEJ C Tone y Enter the floating extension Enter On hook number for the SVM feature T e The default floating extension number for the SVM feature is 591 on 110 User Manual 1 6 Before Leaving Your Desk Leaving Voice Mes
144. ng the Telephone According to Your Needs 1 8 8 Turning on the Background Music BGM You can listen to the background music through your telephone speaker while on hook An external music source such as a radio must be connected If your extension becomes busy off hook making or receiving a call etc the music stops temporarily When you go back on hook the music starts again To select and set cancel ammo X GaGa gt e Yow Co Cancel C Tone y Enter BGM number On hook 1 digit or 0 to cancel Off hook Enter 751 x System programming may be required for some IP PT users to listen to background music User Manual 137 1 8 Setting the Telephone According to Your Needs 1 8 9 Protecting Your Line against Notification Tones Data Line Security You can protect the line against audible notification tones such as a call waiting tone during a conversation Set this feature if your extension has a data communication device such as a computer or fax machine connected to ensure secure data transmission To set cancel PT SLT PS C1 set Co Cancel Off hook Enter 730 Enter 1 to set On hook or 0 to cancel SS gt amam gt 138 User Manual 1 8 Setting the Telephone According to Your Needs 1 8 10 Checking the Time Service Status You can check the current status of the Time Service on the display DT While on hook TRANSFER D Bane PN Press TRANSFER or Time
145. no Press TRANSFER Press DSS or dial the other Talk to the Press TRANSFER Talk to the party s extension number other party original party The other party will be on hold During a conversation ok Gem Gee E gt gg ea ea Press Recall Dial the other party s Talk to the Press Recall Talk to the hookswitch extension number other party hookswitch original party The other party will be on hold 74 User Manual 1 4 During a Conversation To leave the conversation and then let the two parties talk During a conversation a__ a DSS a A TRANSFER J gt i TRANSFER gt C C Tone hu C extension no Press TRANSFER Press DSS or dial the other Talk to the Press TRANSFER On hook party s extension number other party During a conversation D TA A a gt Q Press Recall Dial the other party s Talk to the Press Recall On hook hookswitch extension number other party hookswitch User Manual 75 1 4 During a Conversation 1 4 4 Answering Call Waiting Answering Call Waiting in the PBX Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX During a conversation a call waiting tone or voice announcement through the speaker or the handset occurs when an outside call has been received or another extension is letting you know a call is waiting You must activate this feature to use it Default Disable No call Intercom calls No tone Outside
146. ns with proprietary telephones PTs single line telephones SLTs portable stations PSs and DSS Consoles For detailed information about each feature or setting consult your dealer In this manual several kinds of PTs appear as follows IP Proprietary Telephone IP PT Digital Proprietary Telephone DPT Analogue Proprietary Telephone APT Proprietary Telephone with a Display Display PT PT is used as a generic term to represent all of these PTs If a PBX feature only supports specific PTs such as IP PTs the available telephone types are clearly indicated This PBX supports SIP Session Initiation Protocol Extensions However some PBX features may not be available for SIP Extensions depending on your telephone type IP PTs SIP Extensions may become busy and you may not be able to make or receive calls depending on the network status The contents of this manual apply to PBXs with a certain software version as indicated on the cover of this manual To confirm the software version of your PBX consult your dealer Product specifications are subject to change without notice User Manual 6 Notes for SIP Extension Users Before using a SIP Extension please read the following notes a The following features are available for SIP Extension users Making calls Answering calls Holding calls Transferring calls You cannot go on hook before the transferred party answers b The ava
147. ntercom calls While on hook when in FWD DND Setting Mode ey pies gt Outside Calls gt a gt gt 2 Intercom Calls STORE Press the fixed Enter 1 or 2 Press STORE FWD DND button C FWDIDND off CD DND on Enter 0 or 1 gt D destination RON 2 FWD AII Calls extension no pA 3 FWD Busy gt FWD No Answer outside line outside Press STORE 3 FWD Busy No Answer access no gt phone no to set max 32 digits Enter 2 to 5 Enter destination extension number i 7 or outside line access number A confirmation tone will and then outside phone number be heard While on hook when in FWD DND Setting Mode Ofte SD 3D FWD DND AUTO DIAL AUTO DIAL STORE STORE Enter time Press the fixed Press STORE seconds 0 120 Press STORE FWD DND button to set A confirmation tone will be heard 102 User Manual 1 6 Before Leaving Your Desk a e You can enter the time as a 1 3 digit number For example 15 seconds can be entered as FH 15 or 015 To set forwarding status and outside destinations to ring in parallel for outside calls to an ICD Group While on hook when in FWD DND Setting Mode o de G4 Virtual PS 1 1D pikes gt C5 Virtual PS 2 gt AUTO D AL pi 6 Virtual PS 3 Virtual PS 4 STORE Press the fixed Enter 4 to 7 Press STORE FWD DND button To cancel ringing C FWD off Enter 0 D AUTO DIAL gt gt To set ringing STORE
148. ode You can monitor the message Set Co through the telephone speaker Which service do you prefer wm Hands free mode when a calling party is recording a message in your CD Only an alarm tone is heard mailbox Private mode LCS Mode Set After Answering Co No Stop recording Would you like to keep 2 6 recording after answering the C1 Yes Keep recording call in the LCS mode F EREE Automatic Call Waiting No Off Would you prefer to automatically hear a call waiting tone when you receive C3 an a call while already on the Yes On phone Co No call Off Manual Call Waiting C Tone BSS How would you prefer to receive call waiting 3 G4 TD Voice announcement through notifications for intercom calls the built in speaker OHCA 6 ED Voice announcement through the handset Whisper OHCA 6 Call Waiting Tone Type Selection i mao Co Tone 1 Which type of call waiting tone C1 Tone 2 do you prefer User Manual 201 3 1 Customising Your Phone Personal Programming 202 Item Programming Selection amp Parameter Input Lo No Off Absent Message Would message no 1 8 Yes Shows the selected you like to show a g message on the caller s message telephone display Yes Shows your personal message Personal Absent Message Creating your personal 4 C1 message max 16 ch
149. ogramme Clear gt Extension Feature Clear Station Speed Dialling gt Personal Speed Dialling Storing Names and Numbers 176 System Alarm Button 29 210 System Feature Access 183 System Password 217 System Programming 217 220 System Programming Information 129 186 238 189 157 29 211 184 186 168 198 142 237 37 230 217 System Programming Icon Descriptions 218 System Speed Dialling 38 230 System Speed Dialling Name 002 System Speed Dialling Number 001 T TAFAS gt Trunk Answer From Any Station 60 Talking to Two Parties Alternately Call Splitting 74 222 221 Telephone Number Hiding 134 135 Telephone Number Sending 133 Telephone Numbers Storing 176 Telephone Types 18 Terminate Button 28 210 Three party Conference 3PTY by ISDN TIE Line Access 34 230 Time Service Day Night Lunch Break Button 239 Time Service Mode Control 187 Time Service Mode Status 139 Time Service Switching Mode Automatic Manual Button Time Service Switching Mode Automatic Manual Select Timed Reminder 127 235 Toll Restriction Call Barring Button Tone Types 241 TRANSFER Button 25 Transfer SDN Button 96 Transfer To PDN Extension 96 Transferring Calls After Paging 121 Transferring Calls ISDN Service 67 Transferring Calls To Other Extension 64 Transferring Calls To Outside Party 66 Troubleshooting 226 Trunk Answer From Any Station TAFAS Trunk Busy Out 193 239
150. ommunication amp gt 1 8 9 Protecting Your Line against Notification Tones Data Line Security I do not want to show my telephone number to the calling or called party s telephone amp amp 1 8 5 Preventing Your Telephone Number Being Displayed on the Caller s Telephone Connected Line Identification Restriction COLR 1 8 6 Preventing Your Number Being Displayed on the Called Party s Telephone Calling Line Identification Restriction CLIR want to show my telephone number to the calling or called party s telephone amp 1 8 4 Displaying Your Telephone Number on the Called Party and Caller s Telephone Calling Connected Line Identification Presentation CLIP COLP cannot send a call waiting tone to the dialled extension The other party has not set the Call Waiting feature amp amp Sending a Call Waiting Notification Call Waiting 1 4 4 Answering Call Waiting 1 8 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA The other party has set Data Line Security amp 1 8 9 Protecting Your Line against Notification Tones Data Line Security forgot the password Ask the manager to assist you amp amp 2 1 1 Extension Control The background music started suddenly m Turn off the music r 1 8 8 Turning on the Background Music BGM 2 1 4 Turning on the External Background Music BGM do not want to display a number wh
151. on e illegal use of the PBX by a third party e Interference or suspension of service caused by a third party What is User Information User Information is defined as 1 Information stored on the SD Memory Card Phonebook data user IDs system settings data passwords User Administrator Installer Personal Identification Numbers PINs etc 2 Information sent from the PBX to a PC or other external device Phone call data including telephone numbers of outside parties call charge data etc Security Requirements 1 ad The SD Memory Card contains software for all the processes of the PBX and all customer data It can be easily removed and taken away from the PBX by a third party Therefore do not allow unauthorised access to prevent data leakage Always make backups of data stored on the SD Memory Card For details consult your dealer To prevent illegal access from the Internet active a Firewall To avoid unauthorised access and possible abuse of the PBX we strongly recommend a Keeping the password secret b Selecting a complex random password that cannot be easily guessed c Changing your password regularly Perform the following when sending the PBX for repair or handing it over to a third party a Make a backup of data stored on the SD Memory Card b Using an SD formatter format the SD Memory Card so that information cannot be retrieved from it To prevent data leakage render the SD Memory Card ph
152. onal speed Co dialling directory call log SVM 9 2 log and from playing back the extension PIN voice messages in your max 10 digits To lock message box C1 0 No Normal Any Flexible One touch Dialling buttons can be modified Assignment Mode Selection me Yes Only One touch dialling Do you prefer to set the One buttons can be modified touch dialling only C1 However to modify them there is no need to enter 2 before the number 1 Not available for a PS 2 CO button numbers 25 36 are available only when the Add on Key Module is set up to your telephone 3 CO button numbers 25 84 are available only when the Add on 60 Key Module KX NT305 is set up on the KX NT300 series telephone not available for the KX NT366 4 Not available for the KX T7665 5 This setting applies to both outside and intercom calls For intercom calls this feature must be enabled through system programming 6 Only available for certain digital proprietary telephones 7 Registering and cancelling a Bluetooth wireless headset may take time Please avoid any interruption during that time by for example going off hook WARNING FH There is a risk that fraudulent telephone calls will be made if a third party discovers your password extension PIN The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a
153. onal telephone company service You can receive a call waiting tone and the caller s information For details consult your telephone company PT SLT PS While hearing a tone i While hearing a tone R FLASH 1 TRANSFER RECALL 1 EFA C qp gt aam A am Press FLASH RECALL Press TRANSFER Enter 60 or EFA x or Recall hookswitch o To return to the original party repeat the operation e In this case the FLASH RECALL button on proprietary telephones must be set to External i Feature Access EFA mode through system programming LF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an External Feature Access EFA button User Manual 79 1 4 During a Conversation 1 4 5 Multiple Party Conversation Adding Other Parties during a Conversation Conference Leaving a Conference Unattended Conference Leaving a Conference Leaving Three party Conference Letting a Third Party Join Your Call Privacy Release Adding a Third Party during a Conversation Using the ISDN Service Three party Conference BPT Y by ISDN Adding Other Parties during a Conversation Conference You can add one or more parties to your conversation To establish a conference call During a conversation A CONF D f A e Oo gt amp 2 bd TRANSFER C Tone C Press CONF Dial desired phone Talk to the Press CONF Talk with multiple or TRANSFER number new party parti
154. ons 1 2 4 When the Dialled Line is Busy or There is No Answer To cancel callback ringing Automatic 46 X70 1 0 extension no 2 0 your extension no 1 2 7 Calling without Restrictions Using Your Calling Privileges at Another Extension Remote COS Access To call with a verification code Verification Code Entry 1 2 8 To Access Another Party Directly from Outside Direct Inward System Access DISA Calling through DISA To an extension In All Security Mode only To an outside party In Trunk Security Mode All Security Mode only 1 2 9 Setting Your Telephone from Another Extension or through DISA Remote Setting From another extension Through DISA X47 extension no extension PIN phone no verification code verification code PIN phone no your extension no X verification code extension PIN verification code PIN extension no your extension no X verification code extension PIN verification code PIN outside phone no your extension no extension PIN feature no User Manual 231 4 2 Feature Number Table Park Toset To retrieve Feature While dial tone is heard Gea Additional digits buttons 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call Pickup Group 40 group no 2 digits Directed 4
155. ord room information from a room extension For a list of preprogrammed messages consult your dealer To record PT SLT Dy gt ED gt esagero gt Coane gt GF GS C Tone Off hook Enter 761 Enter message Enter parameter Enter On hook number 1 8 if required o e Depending on the content of the selected message you may be required to enter a numeric parameter such as a price or time Enter the correct number of characters as required for the 4 message For information about required parameters consult your dealer lt Example gt If Snack has been programmed as message number 1 for recording charges for room snacks consumed hotel employees would enter data as in the example below using the room extension x 761 1 0300 T e message no parameter Snack charge e When a preprogrammed message is selected detailed information is recorded automatically as shown below 02 02 00 10 45AM 1234 Snack 03 00 e Any charges recorded here are not related to charges that the hotel operator records when checking out a room User Manual 167 1 12 Exchanging the Settings between Extensions 1 12 Exchanging the Settings between Extensions 1 12 1 Walking Extension 168 You can exchange the settings set at another extension with your own settings This allows you to use your own settings including your extension number on another person s extension Settings such as extension number and
156. ou like to prohibit 6 C3 paging announcements C Yes Deny Key Pad Tone Set C0 No Off Do you prefer to hear the key 6 4 pad tone C1 Yes On Background Music BGM Co No Off Do you want background music through your telephone 6 8 C1 BGM no speaker while on hook 1 digit Yes On Bluetooth Registration To register a Bluetooth wireless ini Pass key max 16 digits headset on your extension E e y gits KX NT300 series only Bluetooth Removal To cancel the registration of a firm that the ID of Bluetooth less h Bluetooth wireless headset on C6 naa edisplayed eee your extension KX NT300 series only extension PIN max 10 digits ENTER STORE To set an extension PIN same extension Extension PIN Personal PIN Identification Number To set your extension PIN or 0 stored extension change the stored extension dec y Bihi PIN pi 10 digits To change the stored extension ENTER STORE PIN same extension PIN extension PIN max 10 digits gits To unlock Extension Dial Lock Co To prevent other people from 9 C1 using your telephone R To lock D User Manual 3 1 Customising Your Phone Personal Programming 204 Programming Item Input Selection amp Parameter Display Lock extension PIN To prevent other people from mex PAGIS To unlock seeing your pers
157. prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling Please contact your local authority for further details of your nearest designated collection point Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on Disposal in other Countries outside the European Union This symbol is only valid in the European Union If you wish to discard this product please contact your local authorities or dealer and ask for the correct method of disposal For users in New Zealand only This equipment shall not be set to make automatic calls to the Telecom 111 Emergency Service The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services APPLICABLE ONLY TO TELECOM CUSTOMERS WHO HAVE AUTOMATI
158. r Telephone Extension Dial Lock You can lock your extension so that other users cannot make unauthorised outside calls This feature is also known as Electronic Station Lockout To lock PT SLT PS gt Gaga gt mm YF HS C Tone y Off hook Enter 77 Enter 1 On hook To unlock PT SLT PS PIN Personal Identification Number N gt aa gt D gt Gam A ap C Tone Off hook Enter 77 Enter 0 Enter extension PIN On hook max 10 digits o e If you forget the extension PIN or cannot unlock your extension consult your manager a He can clear your extension PIN Then you can set the new PIN and unlock your extension ag by entering it e f your extension is locked by this feature it cannot perform features as follows Making outside calls Changing the call forwarding destination e f you do not set extension PIN you cannot lock and unlock your extension To make an outside call while your extension is locked PT SLT PS PIN Personal Identification Number your D desired D Tone Off hook Enter 47 Dial your Enter extension PIN Dial desired extension number max 10 digits phone number If the wrong extension PIN is Seize outside line before entering entered you hear an alarm tone outside phone number User Manual 119 1 6 Before Leaving Your Desk o e After you make an outside call Extension Dial Lock is automatically activated again 5 120 User Manual 1 7 Making Answ
159. r the programming mode PROG PROGRAM Press PROGRAM or PAUSE programming gt aa gt gt Press desired flexible button PROG PROGRAM To continue gt D gt AUTO DIAL STORE Press ENTER or STORE Press PROGRAM or PAUSE Follow programming input Button Programming Input Loop CO L CO Group CO G CO C Outside line group no 2 digits Single CO S CO CO Outside line no 3 digits Direct Station Selection DSS C1 Extension no One touch Dialling 2 Desired no max 32 digits Incoming Call Distribution Group ICD Group C3 0 Incoming call distribution group extension no ED delayed ringing time 0 7 3 Message 4 Message for Another Extension C4 0 Extension no Incoming call distribution group extension no Call Forwarding FWD Do Not Disturb DND Both calls 4 41 FWD DND Outside calls 4 2 FWD DND Intercom calls 4 3 User Manual 209 3 1 Customising Your Phone Personal Programming Button Programming Input Group FWD Both calls 4 4 4 Incoming call distribution group extension no Group FWD Outside calls 4 6 4 Incoming call distribution group extension no Group FWD Intercom calls 4 C6 Incoming call distribution group extension no Account 4 Conference 4 9 Terminate
160. rb DND Both Calls 710 0 Cancel Outside Calls x711 1 Do Not Disturb DND Intercom Calls 712 2 All calls phone no 3 Busy phone no 4 No Answer phone no 5 Busy No Answer phone no 7 Follow Me your extension no 8 Follow Me Cancel your extension no To set the timer for No Answer x713 00 99 second and Busy No Answer To set cancel Call Forwarding FWD for your Incoming Call Distribution Group Both Calls X714 1 Set ICD Group extension no phone no 0 Cancel ICD Group extension no Outside Calls x715 Intercom Calls X716 User Manual 233 4 2 Feature Number Table Feature While dial tone is heard en Additional digits buttons Forwarding Your Calls Using ISDN Service X7X5 Call Forwarding CF by ISDN To set outside line no multiple subscriber no 2 Unconditional 3 Busy 4 No Reply phone no To cancel outside line no multiple subscriber no 0 To confirm outside line no multiple subscriber no 1 1 6 2 Using Voice Messaging Built in Simplified Voice Message SVM Recording a Normal Greeting Message To record 38 1 To play back 2 Toclear 0 Recording a Greeting Message for Each Time Mode To record 8 0 Day 1 Night 2 Lunch 3 Break 1 To play back 8 0 Day 1 Night 2 Lunch 3 Break 2 Toclear
161. rent status as follows Off Not recording On Recording the conversation User Manual 159 1 10 Using User supplied Equipment e Note When you record your Two way telephone conversations you should inform the other party an that the conversation is being recorded ZS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Two way Record button a Two way Transfer button and a One touch Two way Transfer button 160 User Manual 1 11 Administrative Features 1 11 Administrative Features 1 11 1 Using the Telephones in a Hotel type Environment Hospitality Features In a hotel type environment an extension assigned as a hotel operator can be used to view and set the check in check out status of each guest room extension When the hotel operator presses a flexible button assigned as Check in or Check out on his extension the extension will switch to Room Status Control mode and the light of the DSS button for each room extension will show the current room status This allows the hotel operator to manage guests and rooms with just a telephone In addition the hotel operator can set automatic wake up calls for guest rooms Check in Check out Setting a Timed Reminder to a Room Extension Remote Wake up Call o e The hotel operator must be using a 6 line display PT to use the Check in and Check out features e While in Room Status Control mode a The hotel operator s extensio
162. ringing time 0 7 9 Check in 4 C8 0 Check out 4 C8 AD Two way Record 10 C9 CO Voice mail floating extension no 11 Two way Transfer C9 41 Voice mail floating extension no 11 One touch Two way Transfer 1 C9 1 Voice mail floating extension no 11 Extension no Incoming call distribution group extension no Live Call Screening LCS 1 C9 2 Voice Mail Transfer 1 C9 C4 Voice mail floating extension no User Manual 211 3 1 Customising Your Phone Personal Programming 212 1 X FLASH RECALL PAUSE Secret INTERCOM and TRANSFER can also be stored If you do not want to display the stored number when making a call press the Secret INTERCOM button before and after the numbers you wish to conceal If you store an outside party s number you should first store a line access number If you need to enter an account code you can enter the specified account code before the line access number lt Example gt a SECRET S 49 1234 0 9 ifi 123 4567 J A eee T T_ TT T Account code feature no Account code Account code delimiter Automatic line Phone number User Manual access number 2 For a PF button 2 is not required to enter before the desired number 3 Depending on the settings of your PBX you may be required to enter delayed ringing time 0 Immediate 1 1 ring 2 2 rings 3 3 rings 4 4 ring
163. rity Toset To cancel 730 1 8 11 Setting the Parallelled Telephone to Ring Parallelled Telephone Ring No Ring X39 236 User Manual 4 2 Feature Number Table Feature While dial tone is heard Tic Additional digits buttons 1 8 12 Using Your PS in Parallel with a 48 Wired Telephone Wireless XDP Parallel Mode Toset To cancel 1 paired wired extension no 0 1 8 13 Clearing Features Set at Your Extension Extension Feature Clear 790 1 9 1 Leaving an Incoming Call Distribution Group Log in Log out Wrap up Log in Log out To enter leave Not Ready mode 736 735 1 ICD Group extension no x 0 ICD Group extension no x 1 Not Ready 0 Ready 3 1 9 2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group Incoming Call Distribution Group Monitor 739 ICD Group extension no 1 10 1 If a Doorphone Door Opener is Connected Doorphone Call x31 doorphone no 2 digits Opening a Door Door Open 55 doorphone no 2 digits 1 10 2 If an External Relay is Connected x56 relay no 2 digits 1 10 4 If a Host PBX is Connected Accessing External Services External x60 service code Feature Access EFA User Manual 237 4 2 Feature Number Table Feature While dial tone is heard en Additional digits buttons 1 10 5 If a Voi
164. roup Log in Log out Wrap up ceeee 143 1 9 2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group Incoming Call Distribution Group MOnitor ecceeeeeeeeeeeeeneeeeeeeeaaeeeeeeeaeeeeeeeeaeeeeseaaaeeeeeeneeeeeeeeneeees 146 1 9 3 Forwarding a Waiting Call Manual Queue Redirection ccceeeeeeeeeeeeeeeeeeeeeeeneeeeeee 149 1 10 Using User supplied Equipment cccccssssseesceeesssssesseeneeeseeeensssneneeeeeseensseeneeeooessess 150 1 10 1 Ifa Doorphone Door Opener is Connected ccccccceeeenceeeeeeeneeeeeeeneeeeteeneeeeeteaaeeeeea 150 1 10 2 If an External Relay is Connected cccccceeececeeeeeeeeeeeeecaaeeeeeeeeeeeesaaeeeeeesaaeeeeeeeeeeee 152 1 10 3 If an External Sensor is Connected sisscsceiccsccniciastcecchvcdecseenasinccaansaciieraasticestanachmteaennae 153 12104 If a Host PBX is CONNEC cicecsencresssccaecessssictedniaiecaetacndimenaacendspganetbeteasenncradadnienetncuee 154 1 10 5 If a Voice Processing System is Connected ccceeccceeeeesceeeeeeeeeeeeeeeaaeeeeeeneeeeeeeeeeeeeee 155 1 11 Administrative Features ssnsssnnnnnennnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nann 161 1 11 1 Using the Telephones in a Hotel type Environment Hospitality Features 4 161 1 11 2 Recording Information Using Preprogrammed Messages Printing Message 167 1 12 Exchanging the Settings between Extensions ccccse
165. s 5 5 rings 6 6 rings 7 No ring In this case you can automatically join a new ICD Group by creating a button for that group 4 This button is not available for a PS 5 0 Day Night Lunch Break 1 Day Night Break 2 Day Night Lunch 3 Day Night 6 Availability of this button depends on the ISDN service of your telephone company Refer to 1 2 5 Accessing the ISDN Service ISDN Service Access 7 This button is not available for the KX T7665 8 The button may not be available depending on the networking method in use or the settings of the PBX 9 It is possible to set delayed ringing for each SDN button 10 This button is used for the integrated voice mail features 11 The default voice mail floating extension number is 500 To exit at any time lift the handset For KX NT366 users After customising a flexible button you can set the displayed text for Self Labelling To enter characters refer to Entering Characters You can select the parameter with the Navigator Key Up or Down instead of entering a number 3 1 Customising Your Phone Personal Programming To distinguish the ringing tones for each CO ICD Group PDN SDN or INTERCOM button Digital proprietary telephone only To continue D aD R Tone AUTO DIAL PROG D Bey gt J PROG gt PROGRAM STORE INT Press INTERCOM Enter tone type Press ENTER or Press PROGRAM D number STORE PROGRAM Press CO ICD Group Press CO
166. s feature to prevent incoming calls from ringing at your extension This can be useful for example when you are in a meeting or busy To set cancel PT SLT PS 9 Both Calls z C1 set D gt BBB gt P ose C Tone C25 Intercom Calls o Cancel Off hook Enter 71 Enter 0 to 2 as you desire Enter 1 to set On hook or 0 to cancel e When using a proprietary telephone you can set or cancel Do Not Disturb by pressing the dd FWD DND button fixed button instead of X710 EE User Manual 129 1 8 Setting the Telephone According to Your Needs The FWD DND button light shows the current status as follows Off Both features are not set Red on FWD mode Flashing red slowly DND mode The system has two modes 1 FWD DND Cycle Switch Mode and 2 FWD DND Setting Mode Ask your manager what mode your system is in if you are not sure 1 When in FWD DND Cycle Switch Mode Pressing the FWD DND button fixed button while in idle status will cycle the setting as shown below gt FWD gt DND gt Off 2 When in FWD DND Setting Mode Pressing the FWD DND button fixed button while in idle status allows you to switch the FWD DND status and set the FWD destination refer to Switching FWD DND Status Using Fixed FWD DND Button Note A FWD DND button customised button is always in FWD DND Cycle Switch Mode the mode cannot be changed If your extension has set this feature a calling ext
167. sages If the extension user you called is not able to answer your call and your call is redirected to the message box you will hear the greeting message Then you can leave a voice message for that extension It is also possible to leave a voice message directly in the message box of a desired extension by following the steps below To leave a voice message directly to another extension s message box PT SLT PS D oa gt CHIE o onno gt gt Off hook Enter 38 Enter 6 Dial extension number D gt gt You hear the 2 t gt greeting message C Tone Record On hook or press any message dial key 0 9 o e Voice message recording will stop you will hear a notification tone and the call will be ZF disconnected in the following cases a the recording time for the voice message reaches the preprogrammed limit default 120 seconds b the recording space for the SVM feature reaches the limit T e When you are on the phone you can transfer the call directly to the message box of a desired extension by placing the call on hold temporarily then pressing 38 6 the desired EE extension number This allows the caller to leave a voice message in the message box of the desired extension User Manual 111 1 6 Before Leaving Your Desk Listening to Voice Messages Left by Callers When a caller leaves a voice message information about that caller is also recorded as the SVM Log The SVM Log can
168. scseeeeeeeeeeeeseeeeneneeeeeeeeeeeeeeeees 168 Dede dl Walking XU TUS OU essa Set le cess eiiie EEEa seeder ects 168 1 12 2 Enhanced Walking Extension rssicccccsascccetecinileinn Aeeckndeceviee cerasideteviantegiadeisesereieneees eee 169 1 143 Using a Display Proprietary Telephone eeeeeceeeeeeeeneeeeeeeeeensneeeeeeneeeeeeeneeeeeeeees 171 118 Using the Call LOJ acc ar kainananan Seen each eaaa aeaa EE aaa AFERE 171 1 13 2 Using th Directories iirinn aa Raa aR iaa 175 1 13 3 Accessing System Features System Feature Access cceeceeeeeeeeeeeeeeeteeeeeeeeeeeeees 183 1 14 Using an IP Proprietary Telephomne cccccesseseeeeeeeeeeeeeeeeeeneeeeeeeeeeseeeeeeeeeeneeneeeeneneeees 184 1 14 1 Self Labelling KX NT366 Only ecccceeeceeeeeeeeee ee eeeeee ee eeteaeeeeeesaaaeeeeaaeeeseeeaeeeeeeeeeeeeeeee 184 2 Manager Operation sisccncsccssccccnncanceneecscccnesennbedenesaamannntadsecnnncantaiesrereanaes 185 2 1 Control FOatures asia sacscsccsiesesncsccecarastasmutesietescastesasncestansaeaneanastaswanacueenesheneevesnascsseenseueasss 186 22 Extension Controle sirr a aR a aN 186 2 1 2 Time Service Mode Control xs sccc atts eteccass ss Seca doetenses heceas acten a edadadseceaeadeeneeeiuieess 187 2 1 3 Restriction Level Control Dial Tone Transfer c ecccceceeeeeeeeeeeeeeeeeeseesetaeeeeeeeeeees 189 2 1 4 Turning on the External Background Music BGM ceceeeeeeeeeeeeeeeeeeeeeeeseaeeeteeaees 190
169. ser Manual 63 1 4 During a Conversation 1 4 During a Conversation 1 4 1 Transferring a Call Call Transfer Transferring to an Extension in the PBX Transferring to an Outside Party Using the PBX Service Transferring a Call Using the ISDN Service Call Transfer CT by ISDN o e You can transfer a held call without talking and go on hook even if the transferred party does ae not answer the call Not available for SIP Extensions EP If a transferred call is not answered within a specified time it will ring at a preprogrammed extension if set or at your extension again If you are off hook at that time you will hear an alarm tone If an outside call is not answered within a specified time it is automatically disconnected e For users of SIP Extensions Even if your telephone has a TRANSFER button you cannot use it to transfer calls Please make sure to use the HOLD button The transfer operation for SIP Extension users may differ from the steps in this section and may vary depending on the type of telephone being used Transferring to an Extension in the PBX To transfer During a conversation gt Eo oek gt FS gt Se extension no Press Press DSS or dial Talk On hook TRANSFER extension number This step can be omitted 64 User Manual 1 4 During a Conversation During a conversation Coen a ea Press Recall Dial Talk On hook hookswitch extension n
170. ss HOLD Seize outside line 66 User Manual Dial outside phone number Dial outside phone number outside gt Dial outside phone number ide li outside gt r Gd gt D aT outside An cine Ceme gt pm gt Gg gt Seize outside line Talk Ce gt Talk 4 On hook T On hook On hook 1 4 During a Conversation o e Instead of going on hook if you press the HOLD button once or twice depending on the D telephone being used you can return to the held call and the call with the transferred party will be disconnected e Time limit Both the caller and the transferred party will hear an alarm tone fifteen seconds before a specified time period and the call will be disconnected e To return to the held call before the destination answers press the TRANSFER button corresponding CO ICD Group or INTERCOM button or the hookswitch E Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button Transferring a Call Using the ISDN Service Call Transfer CT by ISDN During a conversation hone no Ta gt A Press ISDN Hold Dial phone number Talk On hook This step can be omitted During a conversation ein PGC gt r CS gt amp C Tone Press Enter 62 Dial phone number Talk On hook TRANSFER This step can be omitted User Manual 67 1 4 During a Conversation During
171. stored extension PIN gt aS On hook o e WARNING There is a risk that fraudulent telephone calls will be made if a third party discovers FH your password extension PIN The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping your PIN secret b Selecting a complex random PIN that cannot be easily guessed c Changing your PIN regularly e Valid numbers for an extension PIN are 0 through 9 e Ifthe wrong extension PIN is entered a preprogrammed number of times the PIN is locked e If you forget your extension PIN or your extension PIN is locked your manager can clear the extension PIN and extension PIN lock User Manual 197 3 1 Customising Your Phone Personal Programming 3 1 2 Settings on the Programming Mode You can programme features using the programming mode Setting Features Clearing Features a e To exit at any time lift the handset e To enter the programming mode when using a PS refer to Operating Instructions for PS Setting Features The default settings are shown in bold letters For later reference place a check mark in the boxes below to indicate your customised setting Notice The default value may vary depending on country area PROG A PROGRAM PROGRAM D programming selection amp D gt gt D gt parameter gt D gt PAUSE AUTO DIAL AUTO DIAL PAUSE
172. swer while hearing a callback ringing PT SLT PS D Off hook To cancel CCBS Cancel PT SLT PS SS gt Goaaaa Ss C Tone Off hook Enter 46 On hook a e f you do not answer within a specified time period this feature will be cancelled e Availability of this feature depends on the ISDN service of your telephone company Sending a Call Waiting Notification Call Waiting You can inform the called party that your call is waiting This feature is also known as Busy Station Signalling BSS PT SLT PS While hearing a busy tone O49 Enter 1 o e Depending on the type of the other party s telephone you may be able to talk to the other party using the speaker and the microphone Off hook Call Announcement OHCA or you Fy can send a call announcement through the handset Whisper OHCA if they are having another conversation using the handset Refer to 1 8 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA e Depending on system programming and the called extension s setting a call waiting tone may be sent automatically without performing the operation above For details refer to Automatic Call Waiting in 3 1 2 Settings on the Programming Mode 44 User Manual 1 2 Making Calls Leaving a Message Waiting Indication Calling Back the Caller Who Left an Indication Message Waiting Fora caller When the called extension is busy or does not
173. t For security change the password the first time that you programme the PBX e itis strongly recommended that a password of 10 numbers or characters be used for maximum protection against unauthorised access For a list of numbers and characters that can be used in the password refer to Entering Characters e To avoid unauthorised access to the PBX keep the password secret If it becomes known to others the PBX may be misused e Change the password periodically Conditions The programming extension must be idle on hook and holding no calls User Manual 3 2 Manager Programming 3 2 2 Manager Programming Changing Call Charges and Extension Control PROG PROG PROGRAM To continue PROGRAM manager 2 gt CEC gt amass gt emma o amp P Se input C Press PROGRAM Enter 1 Enter manager Follow Press Press PROGRAM or PAUSE password programming HOLD or PAUSE input Item Programming Input Changing the manager password Co 0 2 Password max 10 digits Q Viewing extension call charges 0 1 4 lt gt Extension no Clearing extension call charges 0 C O Extension no amp y o G CO 2 4 Extension no Charge he i call charges for each verification mm oe PE EEEE a call charges for each verification mB eo PPE see Degen ei ee wm O Verification code Charge 2 Viewing call charges for each outside line 0 J Outside line no
174. tercom calls to a specified destination or refuse Group FWD Both calls Used to forward all the calls to your group to a specified destination Group FWD Outside calls Used to forward the outside calls to your group to a specified destination Group FWD Intercom calls Used to forward the intercom calls to your group to a specified destination Account Used to enter an account code Conference Used to establish a multiple party conversation Terminate Used to disconnect the current call and make another call without hanging up External Feature Access EFA Used to access special features offered by a host PBX or a telephone company Call Charge Reference Used to check the total call charge for your own extension Call Park Used to park or retrieve a call in a preset parking zone w Automati Fark Used to park a call in an idle parking zone automatically Call Log Used to show the incoming call information Call Log for ICD Group Used to have a Call Log button for incoming call distribution group Log in Log out Used to switch between the log in and log out mode 28 User Manual 1 1 Before Operating the Telephones Button Feature Log in Log out of a specified group Used to have a Log in Log out button for another incoming call distribution group Log in Log out for all groups Used to have a Log in Log out button for all groups Hurry up Used to trans
175. then dial group number 2 digits Or enter 41 and then dial extension number Off hook o e If you receive a call waiting tone you can ask a third party to pick up your second call with Directed Call Pickup Denying Other People the Possibility of Picking Up Your Calls Call Pickup Deny You can deny or allow other people to pick up your calls PT SLT PS C1 Den gt awam gt a amp Co Allow C Tone Off hook Enter 720 Enter 1 to deny On hook or 0 to allow User Manual 59 1 3 Receiving Calls 1 3 4 Answering a Call via an External Speaker Trunk Answer From Any Station TAFAS You can be notified of incoming outside calls through an external speaker These calls can be answered from any extension Through an external speaker PT SLT PS While hearing a tone DUA gt chm Ms Off hook Enter 42 Dial speaker Talk number 1 digit T e You can also receive a paging announcement via a speaker with this operation oe 60 User Manual 1 3 Receiving Calls 1 3 5 Using the ANSWER RELEASE Button The ANSWER and RELEASE buttons are convenient for operators using headsets With the ANSWER button you can answer all incoming calls With the RELEASE button you can disconnect the line during or after a conversation or complete transferring a call To answer Press ANSWER Talk To transfer a call During a conversation DSS TRANSFER gt ORJ desired
176. through the built in speaker of PT handset of SLT To change the tone from PT refer to 3 1 2 Settings on the Programming Mode OHCA a voice announcement through the built in speaker Whisper OHCA a voice announcement through the handset To set cancel for intercom calls Manual Call Waiting PT SLT PS l 0 No call C1 Tone J D 4 2 oHcA D Off hook Enter 731 3 Whisper OHCA On hook SS gt BDA gt Enter 0 to 3 as you desire To set cancel for outside calls Automatic Call Waiting PT SLT PS Co No tone J SS gt EmA gt eS y 1 Tone C Tone Off hook Enter 732 On hook Enter 0 or 1 o e OHCA is only available with certain digital proprietary telephones 5 e Whisper OHCA is only available with certain digital proprietary telephones and IP proprietary telephones In addition both you and the other party must use supported telephones 132 User Manual 1 8 Setting the Telephone According to Your Needs 1 8 4 Displaying Your Telephone Number on the Called Party and Caller s Telephone Calling Connected Line Identification Presentation CLIP COLP CLIP When making an outside call you can present your preprogrammed telephone number to the called party COLP When receiving an outside call you can present your preprogrammed telephone number to the calling party You can select the telephone number sent either the number of the line used or the number assign
177. tings are available e Switching the FWD DND status and setting FWD destination for outside intercom calls e Timer for No Answer and Busy No Answer e Forwarding status on off and outside destinations to ring in parallel for outside calls for up to 4 virtual PSs in an ICD Group Virtual PS A virtual PS is a dedicated Talk a extension number assigned to a non existent portable station PS to allow access to outside destinations such as a cellular phone n J Forward to gt i lt outside destination r lt 7 tunnnnnnnnnn a a ua u u n 1 Dials 301 a gt Virtual PS Extn No 301 Extn 101 To switch FWD DND status for outside calls While on hook when in FWD DND Setting Mode af lt a fae FWD DND FWD DND gt The current FWD DND status for outside calls is displayed Press the fixed Press the fixed FWD DND FWD DND button button again to switch the status To switch FWD DND status for intercom calls While on hook when in FWD DND Setting Mode af aA FWD DND FWD DND gt 2 gt The current FWD DND status gt for intercom calls is displayed Press the fixed Enter 2 Press the fixed FWD DND FWD DND button button again to switch the status User Manual 101 1 6 Before Leaving Your Desk a e When you switch the FWD DND status any FWD destination that was set previously is not cleared To set and clear FWD DND for outside i
178. tion code J desired gt gt gt cone amp verification code PIN D Tone Enter extension PIN or Dial desired verification code PIN max 10 digits extension number User Manual 53 1 2 Making Calls To call an outside party From Outside Telephone PIN Personal Identification Number n No Security Mode gt DISA J outside phone no R B Tone amp phone no DISA message Off hook Dial DISA Dial outside phone phone number number Seize outside line before dialling outside phone number n Trunk Security Mode All Security Mode yeu i lt DISA A gt R B Tone amp Car EA gt D gt gt DISA message verification ew code Off hook Dial DISA Enter 47 Dial your extension number phone number or enter and then verification code extension PIN outside oe a verification code PIN D Tone Enter extension PIN or Dial outside phone verification code PIN number max 10 digits Seize outside line before dialling outside phone number o e Callers from preprogrammed outside numbers can access the PBX through DISA without a S password extension PIN verification code PIN DISA Automatic Walking COS To retry From Outside Telephone To dial a different number during a conversation with an outside party or while hearing the ringback reorder or busy tone S Ce DISA message Enter Dial phone number Dial a line access number as the first digit when call
179. to a proprietary telephone in parallel Private mode only To answer the call while monitoring press Recall hookswitch e Only the handset monitoring in the Private mode is available for PS users E Customising Your Phone e 3 1 2 Settings on the Programming Mode Live Call Screening Mode Set Select the mode either monitoring the message through the speaker automatically or receiving while the caller leaves a message e 3 1 3 Customising the Buttons Create or edit a Live Call Screening LCS button 158 User Manual 1 10 Using User supplied Equipment Recording a Conversation You can record a conversation into a mailbox while talking on the phone You can select the mailbox each time you record a conversation oP To record into your mailbox Two way Record During a conversation To stop recording T press this button again Record Press Two way Record To record into another mailbox Two way Transfer During a conversation DSS a Two way gt Transfer another extension no Press Two way Press DSS or enter Transfer another extension number To stop recording press this button again To record into another mailbox with one touch One touch Two way Transfer During a conversation One touch Two way Transfer Press One touch Two way Transfer o e The Two way Record button light Two way Transfer button light or One touch Two way Transfer button light shows the cur
180. tside phone number Enter To set Follow Me from another extension PT SLT PS SS gt GaGaaa gt Off hook Enter 71 gt gt i extension no C Tone Dial your extension number 5 n 98 User Manual 09 Both Calls D G49 Outside Calls 29 Intercom Calls Enter 0 to 2 as you desire On hook Cancel All Calls Busy No Answer Busy No Answer Enter required number For Cancel go on hook directly after entering 0 a On hook gt Follow Me Follow Me Cancel Enter 7 or 8 It is not possible to set Follow Me from a SIP Extension However it is possible to set it on a SIP Extension from another extension that is not a SIP Extension When using a proprietary telephone you can set or cancel Call Forwarding by pressing the FWD DND button fixed button instead of 710 1 6 Before Leaving Your Desk To set the timer for No Answer and Busy No Answer PT SLT PS YD gt mma gt Cm FS C Tone Off hook Enter 713 Enter time On hook seconds 2 digits To set cancel Call Forwarding FWD for your Incoming Call Distribution Group PT SLT PS ICD Group Incoming Call Distribution Group 49 Both Calls D CD Set 9 Outside Calls ICD Group nN 7 acl el D Cancel d d 69 Intercom Calls Off hook Enter 71 Enter 4 to 6 as Enter 1 to set Enter ICD Group you desire or 0 to cancel extension number For Cancel go on hook directl
181. tting was set successfully l User Manual 243 4 3 What is This Tone 244 Tone 2 Before receiving a page through a an external speaker E m i i Tone 3 Before the following features activate paoahaded meed BAE bajnnnnnnunnnojnnnnnnnnnnnhannnnnnnnnn mnnn nmen e Picking up another call e Paging Answering a paging announcement e Answering the call through a speaker Tone 4 n e Establishing or leaving a E conference i l i i i i i CERETI Il Pree rrr H nome meen r meen i Peer errr nunnnnn Tone 5 o dis i lt gt i i i i i A call has been put on hold User Manual Index User Manual 245 Index A Absent Message 117 202 235 Accessing System Features System Feature Access 183 Accessing the ISDN Service ISDN Service Access 50 Account Button 28 210 Account Code Entry 35 230 Adding Other Parties during a Conversation Conference 80 Alarm Setting 127 Alarm Setting Remote 165 Alternate Calling Ring Voice 51 240 Alternate Receiving Ring Voice 200 Announcement Making 124 Announcement Making Answering 121 Answer Button 26 29 61 210 Answering Calls 57 Answering Calls Hands free 58 Answering Calls Malicious 63 Answering Calls Ringing at Other Telephones 59 Answering Calls Via External Speaker 60 AUTO ANS Auto Answer MUTE Button 24 AUTO DIAL STORE Button 23 Automatic Call Hold 71 95 Automatic Ca
182. tton You can transfer a call to a PDN extension with a simple operation using a corresponding SDN button To transfer a call to a PDN extension During a conversation gt 4 Press SDN Talk On hook This step can be omitted o e System programming is required to use this feature during a conversation with an extension 5 e When an SDN button is in Standard SDN Key Mode you have to press the SDN button twice to transfer the call unless you used that SDN button to answer an incoming call E Customizing Your Phone e 3 1 2 Settings on the Programming Mode Preferred Line Assignment Incoming Select the seized line when going off hook e 3 1 2 Settings on the Programming Mode Preferred Line Assignment Outgoing Select the seized line when going off hook e 3 1 3 Customising the Buttons Create or edit a Primary Directory Number PDN or Secondary Directory Number SDN button 96 User Manual 1 6 Before Leaving Your Desk 1 6 Before Leaving Your Desk 1 6 1 Forwarding Calls Forwarding Your Calls Call Forwarding FWD FWD DND Settings Using Fixed FWD DND Button Forwarding Your Calls Using ISDN Service Call Forwarding CF by ISDN Forwarding Your Calls Call Forwarding FWD You can have your incoming calls forwarded to a specified destination All Calls All calls are forwarded Preset extensions may also forward HE ii from their own receiving group LI i Busy a All calls ar
183. ult settings factory installed The programming is shown below Programme number e The date and time 000 e System speed dialling numbers and names 001 002 e Extension number and name 003 004 Available Extension The extension allowed through COS programming Required Telephone A Panasonic Proprietary Telephone with display over 2 lines e g KX NT343 KX NT346 KX T7636 System Password To enter programming mode the system password max 10 digits is required Default 1234 WARNING e The PBX has a default password preset For security change the password the first time that you programme the PBX e Itis strongly recommended that a password of 10 numbers or characters be used for maximum protection against unauthorised access For a list of numbers and characters that can be used in the password refer to Entering Characters e To avoid unauthorised access to the PBX keep the password secret If it becomes known to others the PBX may be misused e Change the password periodically Conditions The programming extension must be idle on hook and holding no calls List Before programming decide the settings and write them down Your notes will provide a useful record of the programming for future reference Your dealer also has programming records which contain all of the system programming You may ask for photocopies of these tables to be aware of the facilities and features available User
184. umber o e The Message button light or Message Ringer Lamp shows the current status as follows ex Off No message Red on You have a message e The display shows the messages starting with the most recent call e Ata called extension the MESSAGE button allows you to clear message waiting indications if you do not want to call the callers back To clear press the MESSAGE button and then press the soft button e On your PT you can establish one or more Message for Another Extension buttons These buttons can accept the message waiting notification of other extensions or various incoming call distribution groups In other words you can monitor the message waiting notifications of other telephones e A single line telephone extension user will receive a special dial tone as message waiting notification when going off hook e The message waiting lamp of a single line telephone can also let you know that you have a message in the same way as the Message button 46 User Manual 1 2 Making Calls rime Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Message button or Message for Another Extension button Joining an Existing Call Executive Busy Override The preprogrammed extension can call someone who is busy on the telephone and establish a three party conversation To join an intercom call PT SLT PS Party joining the call extension no SS gt PDN D a Off hook SDN Dial
185. umber This step can be omitted SIP Extn During a conversation wow gt a gt E gt 3R Dial Press HOLD extension number Talk On hook o e Instead of going on hook if you press the HOLD button once or twice depending on the telephone being used you can return to the held call and the call with the transferred party will be disconnected e When you are not at your desk or not in the office and receive a forwarded outside call for example on your cellular phone it is possible to transfer the call to an extension in the PBX by pressing desired extension number if enabled through system programming e For the transfer operation using an SDN button refer to 1 5 1 Primary Directory Number Jd PDN Secondary Directory Number SDN Extension EE To transfer with one touch One touch Transfer During a conversation with an outside party gt es gt EQ Press DSS Talk On hook This step can be omitted User Manual 65 1 4 During a Conversation e e with an extension System programming is required to use the One touch Transfer feature during a conversation Transferring to an Outside Party Using the PBX Service Some extensions may be restricted from performing this feature During a conversation EER D C C Tone Press TRANSFER Seize outside line During a conversation al Press Recall hookswitch SIP Extn During a conversation HOLD gt gt Pre
186. umber 3 digits subscriber number MSN gt gt eS C Tone Enter Enter 0 On hook 104 User Manual 1 6 Before Leaving Your Desk To confirm the condition BD gt GAGGED gt HS gt Ga gt Crate gt Off hook Enter 7 5 Enter outside line Enter Enter your multiple number 3 digits subscriber number MSN D The display shows gt gt ED gt C1 ae the selected type Enter Enter 1 On hook User Manual 105 1 6 Before Leaving Your Desk 1 6 2 Using Voice Messaging Built in Simplified Voice Message SVM Your PBX can provide you with answering machine service Your extension is assigned a message box into which callers can leave voice messages for you After callers reach your message box they will hear your personal greeting message You can record two kinds of personal greetings a normal greeting message and a greeting message for each time mode You can also play back and clear your greeting messages and the voice messages left by callers Recording a Normal Greeting Message Recording a Greeting Message for Each Time Mode Redirecting Your Calls to Your Message Box Leaving Voice Messages Listening to Voice Messages Left by Callers Accessing Your Message Box from an Outside Telephone Accessing the Message Box of Another Extension from Your Extension a e This feature is not available for SIP Extensions jJ You may hear a
187. ur entry is rejected System Speed Dialling Number 001 You can store the phone numbers of frequently dialled destinations lt i gt DOD gt Q gt Pime gt Coroner gt Q gt E Enter 001 Press ENTER Enter system Enter phone Press ENTER Press END speed dialling number number 3 digits max 32 digits To continue D v Press NEXT Press PREV p Press CANCEL If the desired number is more than 32 digits divide the number and store it into more than one speed dialling number X FLASH RECALL PAUSE and Secret INTERCOM can also be stored If you do not want to display the stored number when making a call press the Secret INTERCOM button before and after the numbers you wish to conceal If you store an outside party s number you should first store a line access number If you need to enter an account code you can enter the specified account code before the line access number lt Example gt _ SECRET 49 1234 0 9 ifi 123 4567 Pil ae AT Account code feature no Accountcode Account code delimiter Automatic line Phone number access number User Manual 221 3 3 Customising Your System System Programming System Speed Dialling Name 002 You can store the name associated with the speed dialling number These names are displayed when making calls using the display operation To enter characters refer to Entering Characters o enad om gt lO
188. ure numbers and an additional parameter if required There are two types of feature numbers as follows e Flexible feature number e Fixed feature number Fixed feature numbers cannot be changed However you can change the flexible numbers to other numbers for easier use In this manual the default numbers factory installed are used for operations A flexible number is shown as C0 half shaded key Use the new programmed number if you have changed the feature number Write the new number in 4 2 1 Feature Number Table Appendix Notice The default value of a flexible feature number may vary depending on country area If you use a single line telephone which does not have the or keys it is not possible to access features that have x or in their feature numbers Tone You will hear various tones during or after an operation for confirmation Refer to 4 3 1 What is This Tone Appendix Display In this manual you will see the display This refers to the display of a Panasonic proprietary telephone If your telephone is not a Panasonic display proprietary telephone the message will not be displayed If you use a Panasonic display proprietary telephone the display helps you confirm the settings Some proprietary telephones also give you easy access to features A message is displayed depending on the feature By pressing the corresponding button on the side or at the bottom of the display or press
189. ve Call Screening feature To set Live Call Screening PIN Personal Identification Number Cl z Live Call gt extension PIN Screening Press Live Call Enter extension PIN Screening max 10 digits This is required only when an extension PIN is stored To cancel Live Call Screening Live Call Screening Press red Live Call Screening User Manual 157 1 10 Using User supplied Equipment Operation Flowchart The operations in the shaded areas can be done hands free Hands free Mode Private Mode Alarm Tone Monitoring Hands free Monitoring Handset itori Monitoring EE pale e SS No operation U U Screening N Press SP PHONE MONITOR or Live Call Off hook Screening Stop A gt monitoring ANSwering SP PHONE Live Call Screening Stop Answering Stop Answering Press Live Call i i i i Screening monitoring the call monitoring the call oR MONITOR D Press Q q oC SP PHONE SP PHONE QJ moniToR SS GT Live Call or MONITOR a gt CIJI Uj y p serina ji Press SP PHONE or i f Live Call Off hook MONITOR i isi Screening e e The Live Call Screening LCS button light shows the feature status as follows 5 Off LCS is off Flashing green rapidly Alerting in the Private mode Flashing green slowly Monitoring Red on LCS is on e The manager extension can clear an extension PIN e This feature is available for a single line telephone if it is connected
190. when going off hook e 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button 32 User Manual 1 2 Making Calls To call an operator Operator Call You can call an extension or a group assigned as the operator PT SLT PS SIP Extn Off hook Enter 9 or 0 o e The operator call number default varies depending on country area Calling an Outside Party You have to seize an outside line before dialling an outside phone number because external calls are made via your PBX Select one of the following methods To select an idle outside line automatically Automatic Line Access PT SLT PS SIP Extn Ta outside 7 SD gt e gt bh Off hook Press L CO or Dial outside phone Talk enter automatic number line access number 0 e The automatic line access number default varies depending on country area To select an idle outside line in the specified outside line group automatically Outside Line Group Access PT SLT PS SIP Extn O_ Si outside D gt outside line group no Off hook Press G CO or enter outside line Dial outside phone group access number and then number outside line group number 2 digits User Manual 33 1 2 Making Calls To select the specified outside line AN gt fF z fF no Off hook Press S CO Dial outside phone Talk number e e Each of the S CO button or G CO button light shows the current status as
191. y The following information is displayed lt Queuing Monitor gt e The current date time e The ICD Group extension number name e The number of waiting calls e The longest waiting time lt Call Log History gt e The date time when cleared at last time e The total number of received calls e The number of overflowed calls e The number of unanswered calls e The average waiting time of queuing calls 146 User Manual 1 9 Utilising the Call Centre To monitor Display PT ICD Group Incoming Call Distribution Group ICD Grou D SS gt Ema gt ya C Tone Off hook Enter 739 Enter ICD Group On hook extension number To clear Call Log History Display PT Press LOG Press CLEAR e The accumulated data is cleared shows if the number to be displayed exceeds the maximum displayable digits Monitoring and Changing the Log in Log out Status of Extensions The Supervisor extension can monitor the Log in Log out status of the incoming call distribution group members by the DSS button light It can also change their Log in Log out status if needed To monitor Display PT After viewing the status of waiting calls SPRVS co Press SPRVS User Manual 147 148 1 9 Utilising the Call Centre To change the Log in Log out mode Display PT Press desired DSS o e The DSS button light shows the current status as follows Ra Off The extension is not in the group Gre
192. y after entering ICD destination Group extension number extension no D D gt gt outside line gt outside gt 4 g access no phone no C Tone ae max 32 digits Enter destination extension number Enter On hook Or enter outside line access number and then outside phone number o e The FWD DND button light shows the current status as follows as Off Both features are not set iw Red on FWD mode Flashing red slowly DND mode e The Group FWD button light shows the current status as follows Off No set Red on FWD mode User Manual 99 1 6 Before Leaving Your Desk 100 The system has two modes 1 FWD DND Cycle Switch Mode and 2 FWD DND Setting Mode Ask your manager what mode your system is in if you are not sure 1 When in FWD DND Cycle Switch Mode Pressing the FWD DND button fixed button while in idle status will cycle the setting as shown below gt FWD gt DND gt Off 2 When in FWD DND Setting Mode Pressing the FWD DND button fixed button while in idle status allows you to switch the FWD DND status and set the FWD destination refer to FWD DND Settings Using Fixed FWD DND Button Note A FWD DND button customised button is always in FWD DND Cycle Switch Mode the mode cannot be changed Transferred outside calls are also forwarded to the destination assigned for outside calls When intercom calls are set to be handled differently from outside cal
193. ysically unusable before disposal When user information is sent from the PBX to a PC or other external device the confidentiality of that information becomes the responsibility of the customer Before disposing of the PC or other external device ensure that data cannot be retrieved from it by formatting the hard disk and or rendering it physically unusable User Manual 7 8 WARNING THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORISED PANASONIC FACTORY SERVICE CENTRE WHEN RELOCATING THE EQUIPMENT FIRST DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION WHEN THE UNIT IS INSTALLED IN THE NEW LOCATION RECONNECT THE POWER FIRST AND THEN RECONNECT THE TELECOM CONNECTION THIS UNIT IS EQUIPPED WITH AN EARTHED PLUG FOR SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHED OUTLET THAT HAS BEEN INSTALLED ACCORDING TO APPLICABLE REGULATIONS TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMEN

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