Picture Perfect 4.6 Imaging User Manual - Sec-Tron
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1. 6 installing HIS oa ini ee er ee 6 Picture Perfect 4 6 Imaging User Manual Performing a standard installation If you plan to install the Imaging package in an Enterprise Picture Perfect environment on a host other than the Image Server host in a shared configuration use the installation procedure described in Chapter 3 Shared Installation For all other installations use the procedure described below The following tasks are required Note Select the package to install Configure the Imaging system Verify the configuration Compute the space required to store images Restore image files During the installation you are prompted for answers and default answers are provided The default is in square brackets preceding the cursor where you are to enter your answer In these cases pressing is equivalent to selecting the default answer Installing Imaging Select the package to install Follow these steps to start the installation of the Picture Perfect 4 6 package 1 2 Linux AIX Log onas ppadmin and open a terminal window Type the following to shut down Picture Perfect cas bin profile rc pperf k Switch users to root by typing the following command su Enter your root password and then press Enter Insert the Picture Perfect 4 6 Installation DVD into your server Wait for the DVD ROM LED to stop blinking before proceeding Unmount the DVD by typing the following co2. This chapter guides you through the steps for a shared installation where the images reside physically on only one host typically the network host but are accessible from and shared by all hosts In this chapter Performing a shared installation 16 Installing Imaging on shared installation 16 16 Picture Perfect 4 6 Imaging User Manual Performing a shared installation A shared installation must be performed in the following order 1 Note First install the Imaging package on the Image Server as described in Chapter 2 Standard Installation Then install the Imaging package on the remaining hosts performing a shared installation as described in this chapter Removal of the Imaging software must be performed in the reverse order that is the Image Server must be the last host from which the software is removed The following sections describe the tasks involved in performing the shared installation on the remaining hosts Note Note Select the package Define the image server host Complete the installation Before proceeding please review the section Sharing image files in an Enterprise configuration on page 2 During the installation whenever you are prompted for an answer If there is a default answer it is in square brackets preceding the cursor where you are to enter your answer In these cases pressing is equivalent to selecting the default an
3. help shell escape a d HE e Action Atthe Action prompt type a to add an address b Atthe Name of host or terminal prompt type the name of the missing machine then press Enter c Atthe Internet Address prompt type the address of the missing machine then press Enter d When the menu displays type 1 then press at the Action prompt to list the addresses Make sure the machine you added appears on the list e When the menu displays type e atthe Action prompt to exit this program f Shut down and then restart the system Chapter 5 31 Troubleshooting Maintenance and Support Removal Follow these steps to remove the software 1 2 Loginas root From a command prompt open a terminal window You should see a prompt Type ca Start the removal program by typing ppr Messages similar to the following display Picture Perfect Package Removal custom_pp bin ppr 4 6 04 10 11 Copyright C 2011 UTC Fire amp Security Americas Corporation Inc WARNING THIS PROGRAM WILL COMPLETELY REMOVE PICTURE PERFECT PACKAGES AND ANY DATABASES USED BY THE PACKAGE SELECTING base OR all WILL REMOVE PICTURE PERFECT ENTIRELY ARE YOU SURE YOU WANT TO PROCEED Type yes and press the lt Enter gt key to proceed yes To continue type yes If you entered yes a list of the Picture Perfect pac
4. Picture Perfect 4 6 Imaging User Manual Chapter 1 Introduction This chapter provides an overview of Picture Perfect Imaging including minimum hardware software requirements and steps you need to perform before you begin installing configuring and using Imaging In this chapter Froduct OV EMO es ie coo pio tai aces caves Peedseee enis 2 Sharing image files in an Enterprise configuration 2 What you need before installation 3 Picture Perfect 4 6 Imaging User Manual Product overview The purpose of the Imaging package is to enable the Picture Perfect system to store and display images and to store badge designs that may be used to print badges Picture Perfect includes an integrated badging system as part of the Java client applet The types of information and operations that may be performed with data stored by the Imaging package are as follows Images photos and or signatures may be captured and displayed in the Images tab of the Personnel form and printed on badges Badge printing requires installation of the EPIBuilder Imaging installation kit on the client imaging workstation as described in Chapter 4 Client Installation Person and Badge data person and badge holder information printed on the badge may be entered and displayed on several tabs of the Personnel and Badges forms You may also use the optional Picture Perfect Import Export package to provide person and badge data
5. or Chapter 3 Shared Installation for information on installing the host software Install Microsoft NET Framework 3 5 SP1 Picture Perfect 4 6 workstations require Microsoft NET Framework 3 5 SP1 If you have any other version of NET on your client workstations you must uninstall it and then install the version that is available from the Picture Perfect 4 6 Webtop Note If your imaging workstation runs on Windows 7 32 bit you do not need to install NET 3 5 Windows 7 already comes preinstalled with NET 3 5 To install Microsoft NET Framework 3 5 SP1 1 Remove any existing instances of NET from the workstation as follows a Click Start Control Panel and then Add Remove Programs b From the list of currently installed programs that display select an instance of NET c Click Remove The Add or Remove Programs window opens asking you to confirm the action Click Yes d When uninstall is complete click Finish then exit the Add Remove Programs window and the Control Panel 2 Access the Picture Perfect host web page from the workstation as follows a Open Internet Explorer b Type in a URL to connect to the Picture Perfect server For example http lt hostname gt Picture c The Picture Perfect Webtop opens 3 From the Picture Perfect Webtop click DotNet 3 5 SP1 Installation link to install NET 3 5 SP1 on the workstation Click Run use the defaults provided and click Next as required Chapter 4 Client I
6. subhost installed type y The following prompt asks if you want to perform a standard or a shared installation If you are installing the IMAGE package in a Network configuration you can store the images on ONE of the hosts and have the other hosts share the files across the network as described in the Picture Perfect Image Installation Guide Will this host be the one where the images actually reside y n y Since this host will be the Image Server where the images actually reside type y to perform a standard installation Chapter 2 Standard Installation Compute the space required to store images Continue with the following steps to compute the space required to store the images The images are stored in the Informix database images table Messages similar to the following display We will now be computing the amount of space needed to store the images Steps that will be performed Ls Determine the type s of images that will be stored on the system NOTE The number chosen affects the amount of space that will be needed to store images so DO NOT over compensate by choosing more types than you will be using If there are multiple volume groups determine which one will be used to store the Imaging package s database tables Based on the number of badges configured when base was installed and the number of image types determine if enough space exists t
7. the Java Control Panel by clicking on the X in the upper right hand corner of the page Disable client Java automatic updates By default the Java plug in is set to periodically check for updates You must disable this feature so that the plug in does apply updates that may adversely affect Picture Perfect operations To disable Java automatic updates 1 Click Start Control Panel and then double click Java Control Panel The Java Control Panel opens On the Java Control Panel click the Update tab 3 Onthe Update tab make sure that the Check for Updates Automatically check box is not selected 4 Onthe Java Control Panel click Apply to save the changes and then close the Java Control Panel Install EPI Builder on the client workstation From the Picture Perfect Webtop click the EPIBuilder Imaging Installation link to install Imaging software on the client workstation Use the defaults provided and then click Next as required Optional After installing the EPIBuilder Imaging software download and install the desired language pack from the Picture Perfect Webtop Chapter 4 25 Client Installation EPI Capture To enable the EPI capture window to open on Picture Perfect 4 6 imaging workstations using Windows XP or Windows 7 you must provide all users with full permissions in the ImageWare application To provide all users with full permissions in the ImageWare application 1 Onthe imaging workstation log off Pictu
8. y to change the Average Image Size or type n to change all of the parameters If you selected n you are returned to Compute the space required to store images on page 9 12 Picture Perfect 4 6 Imaging User Manua 11 If you selected y you are prompted for the new Average Image Size as follows Enter the new Average image size in KB Type the new Average Image Size and then press Ener You are asked to confirm the newly specified size You have specified the average image size as 13 KB Is this correct y n y Type y to accept your newly specified Average Image Size again If you selected y the amount of space using the new Average Image Size is computed and you are returned to step 1 of this section If you selected n you are prompted to re enter the Average Image Size that is you are returned to step 7 of this section The database space is created using the computed sizes Messages similar to the following display KKEKKKKKKK KKK KKK K KKK KKK KK KKK KK KKK KKK KK KKK KKK KKK KKK KKK KKK KKK KKK KKK KKK Total LV size needed is 37 PPs Maximum logical volume size is 131072 PPs Creating imagedbs logical volume of size 37 PPs Setting ownership amp permissions on LV imagedbs Updating etc udev rules d 30 pp rules file for imagedbs Continue with the next section Chapter 2 13 Standard Installation Restore image files Continue with the following steps to res
9. Export package ure Perfect Network System Host package pprs Picture Perfect Redundant System package subhost Picture Perfect Network System Subhost package tours Picture Perfect Guard Tours package eT cy CT ET CT Cy et I oO O1 amp NN H Enter product number s separated by to select q to quit To select the Picture Perfect Imaging package select the appropriate number for the image product and press Enter Your package selection will now be displayed and you will be asked to confirm You have selected the following product s 2 image Picture Perfect Imaging package Is this correct y n y 10 To make a different selection type n You are returned to step 9 of this section and are prompted again for your selection To continue the installation type y or press to accept the default y 17 18 Picture Perfect 4 6 Imaging User Manua 11 12 The installation begins and messages similar to the following display Installing image Picture Perfect Multi package Installation 4 6 04 10 11 Copyright C 2011 UTC Fire amp Security Americas Corporation Inc Installing from image in media Linux pp Do you want to install the Picture Perfect IMAGE Package y n y Type y and press to confirm that you want to install the package Messages similar to the following display Picture Perfect NLS Text Save 4 6 01 16 11 Copyr
10. Picture Perfect 4 6 Imaging Z UTC Fire amp Security A United Technologies Company P N 460119109A 1 November 2011 Copyright Disclaimer Trademarks and patents Intended use Software license agreement FCC compliance Certification and compliance Er Manufacturer Contact information 2011 UTC Fire amp Security All rights reserved This document may not be copied in whole or in part or otherwise reproduced without prior written consent from UTC Fire amp Security except where specifically permitted under US and international copyright law The information in this document is subject to change without notice UTC Fire amp Security assumes no responsibility for inaccuracies or omissions and specifically disclaims any liabilities losses or risks personal or otherwise incurred as a consequence directly or indirectly of the use or application of any of the contents of this document For the latest documentation contact your local supplier or visit us online at www utcfireandsecurity com This publication may contain examples of screen captures and reports used in daily opera tions Examples may include fictitious names of individuals and companies Any similarity to names and addresses of actual businesses or persons is entirely coincidental Picture Perfect is a trademark of UTC Fire amp Security Other trade names used in this document may be trademarks or registered trademarks of the manufacturers o
11. contact technical support in case you need assistance with your equipment In this chapter POUIESIORNRE os 62ephecdeeeske Deedee elders eetive es 30 Removal vcs we vba eke iad Sh See eee REE EC ES See Res 31 Contacting technical support 32 30 Picture Perfect 4 6 Imaging User Manual Troubleshooting This chapter shows you how to verify your installation and provides the steps for removing the Imaging software should the need arise It also offers technical support contacts in case you need assistance See Contacting technical support on page 32 Verifying the installation Before using the Imaging system you should verify that the system was installed properly If you encounter any problems contact your UTC Fire amp Security Technical Support representative for assistance You should be logged on as root Check etc hosts 1 Type the following command more etc hosts Inspect the output for any Imaging workstations you specified and verify that the Internet addresses are correct Make sure all other hosts and workstations are also listed and that their addresses are correct If you need to add an entry to the hosts table follow this procedure a Type the following command aa The following menu displays aa add address utility version 1 2 01 29 03 Copyright C 1989 2011 UTC Fire amp Security Americas Corporation Inc dd address elete address ist addresses xit
12. e of 20 KBs the total space required to store the images is 1205 MBs gt gt gt gt gt gt gt STEP 5 Give the user an opportunity to alter the Averag gt gt gt gt gt gt gt image size this is the average size of the images gt gt gt gt gt gt gt across the image types that were chosen to get gt gt gt gt gt gt gt the images to hold in the available space 5 You are given an opportunity to change the current size selections If the current selections compute to a size larger than the available free space you make new choices or exit the installation If the size computation indicates you have sufficient space messages similar to the following display Image Volume Group rootvg Total Number of images 60000 Number of Image Types x Average image size 20 KB Total space required for images 1205 MB Are the above values acceptable y n y KEK KK KKK KKK KKK KKK KKK KKK KKK KKK KKK KKK KKK KKK KKK KKK KKK KKK KKK KKK KKK A AH KU 6 Type y to accept the sizing selections and continue the installation or type n to change the Average Image Size to something else If you selected y go to step 10 of this section If you selected n messages similar to the following display You have the option of altering ONLY the Average image size at this time or ALL of the above parameters Would you like to change just the Average image size y n y 7 Type
13. e type defaults to type 0 Badge Photo Only JPEG format images may be added E Remove delete the image record s from the database Either an input file is used to indicate the key and optionally the type of the image s this method is primarily used for deleting multiple image records or the key of the image record to be removed is specified from the command line If not specified the directory is the current directory and the image type defaults to type 1000 ALL Types X Extract export the specified image s Either an input file is used to indicate the key the file to extract to and optionally the image type of the image being extracted this method is primarily used for extracting multiple images or the key for the single image to be 37 extracted and the file to extract to are specified on the command line If not specified the directory is the current directory and the type defaults to type 0 Badge Photo d directory Directory that will be used when the utility executes default is current directory The utility sets the current working directory to this location when it executes All file specifications must be relative to this directory or fully pathed f Force addition of image s without performing a check for a later version already present in the image database This option is only valid with the a ADD operation i image_file The JPEG format image file that is to be added A jpg file e
14. ed is computed as follows gt gt gt gt gt gt gt gt gt gt gt gt gt gt Number of badges configured Number of image gt gt gt gt gt gt gt types Space to restore images if any and gt gt gt gt gt gt gt using the same volume group as the Imaging gt gt gt gt gt gt gt database tables Checking gt gt gt gt gt gt gt STEP 4 Compute the amount of space needed to store the gt gt gt gt gt gt gt images based on the specified information Chapter 2 11 Standard Installation 4 The size required to store the images is now computed and checked to see if there is enough space to store the image data If there is insufficient space you are given the opportunity to alter the Average Image Size defaults to 20 KB of the images The Average Image Size is the average size of the image types Therefore if for example you have 2 image types Badge Photos approx 15 KB and Signatures approx 7 KB your Average Image Size would be 11 KB If you had defined the maximum number of badges as 300 000 then the approximate total size required to store the images is 11 x 2 x 300 000 1024 6445MBs Currently you have 4071 MBs of free space to store images The maximum number of badges you have specified for your system is 60000 You indicated that you will be using a total of 1 image types resulting in a maximum of 60000 images Using an average image siz
15. ging system and press Enter The number of image types is the count of the different types of images that will be stored For example if Badge Photos and Signatures will be stored then the number of image types is 2 Note Do not casually over estimate the number of image types that you will be using It is used to compute the space that will be needed in the database to store the images and every additional image type represents a multiplication factor on the number of images You are prompted to verify the number of image types Number of image types that will be used are 2 Is this correct y n y 3 Type y to accept the number of image types you selected or n to change the number of image types If you selected n you are returned to step 1 of this section If you selected y messages similar to the following display gt gt gt gt gt gt gt STEP 2 If there are multiple volume groups gt gt gt gt gt gt gt determine which one will be used to store gt gt gt gt gt gt gt the Imaging package s database tables Image Volume Group is rootvg gt gt gt gt gt gt gt STEP 3 Based on the number of badges configured when gt gt gt gt gt gt gt base was installed and the number of image gt gt gt gt gt gt gt types determine if enough space exists to store gt gt gt gt gt gt gt the images gt gt gt gt gt gt gt The space requir
16. he image files enter this command cas bin eirs a l import dat d import images t0 To import the signature files enter this command cas bin eirs a l1 import dat d import signatures t54 Exporting images from the imaging database The sections that follow describe how to export an arbitrary number of images or signatures from the Imaging database The export operation must be performed on the Picture Perfect host where the image database resides using the eirs utility Prepare for the export 1 On the host where the image database resides log on as the root user 2 Create a directory where the image or signature files to be exported can be written Use a different directory for image and signature files For the purposes of this document we will use export images and export signatures inthe examples that follow Create an export file on the host that identifies for each image the badge holder id bia of the badge holder whose image is to be exported Each line of the export file should contain only a single entry as illustrated by the sample shown below The export file can be located in a directory that is different from the directory where the images will be exported For the purposes of this document we will use export images export dat and export signatures export dat asthe names of the export files in the examples that follow Sample export file 0000000015 john_doe jpg 0000000016 ja
17. his correct y n y To make a different selection type n You are returned to step 9 and are prompted again for your selection To continue the installation type y or press to accept the default y The installation begins and messages similar to the following display Installing image Picture Perfect Multi package Installation 4 6 04 10 11 Copyright C 2011 UTC Fire amp Security Americas Corporation Inc 7 8 Picture Perfect 4 6 Imaging User Manua Installing from image in media Linux pp Do you want to install the Picture Perfect IMAGE Package y n y y Type y and then press to confirm that you want to install the Picture Perfect Imaging package Messages similar to the following display Picture Perfect NLS Text Save 4 6 01 16 11 Copyright C 2011 UTC Fire amp Security Americas Corporation Inc Sat Aug 22 08 04 09 EDT 2011 This package has no nls or help files to save You selected volume group rootvg Picture Perfect IMAGE Installation Version 4 6 04 10 11 Copyright C 2011 UTC Fire amp Security Americas Corporation Inc Starting the Informix database Done The files have been read from the media If you do not have an Enterprise Picture Perfect system with netlan or subhost installed continue to section Compute the space required to store images on page 9 If you have an Enterprise Picture Perfect system with netlan or
18. ight C 2011 UTC Fire amp Security Americas Corporation Inc Sat Aug 29 07 47 21 EDT 2011 This package has no nls or help files to save You selected volume group rootvg Picture Perfect IMAGE Installation Version 4 6 04 10 11 Copyright C 2011 UTC Fire amp Security Americas Corporation Inc Starting the Informix database Done The files have been read from the media You are now asked if you wish to perform a standard or shared installation If you are installing the IMAGE package in a Network configuration you can store the images on ONE of the hosts and have the other hosts share the files across the network as described in the Picture Perfect Image Installation Guide Will this host be the one where the images actually reside y n y Type n to perform a shared installation Chapter 3 19 Shared Installation Define the Image Server host Continue with the following steps to specify the host where the images are stored Pleas nter the name of the host where the images reside 1 Enter the name of the Image Server host where you performed a standard Imaging installation The following message displays on the screen Are you sure y n y Type n to change the name of the Image Server or y to accept the name If you entered n you are prompted to re enter the Image Server host name If you entered y the etc hosts file is checked to
19. ired BASE_OPTIONS product s was successful The installation has completed The system needs to be rebooted for the changes to take effect Reboot the system y n y Remove your installation media before pressing defaults to y If you observe messages other than these do not press Ener Instead contact your UTC Fire and Security Technical Support representative for additional instructions Chapter 4 Client Installation This chapter guides you through the steps to set up a client as an Imaging workstation In this chapter Setting up an imaging workstation 22 22 Picture Perfect 4 6 Imaging User Manual Setting up an imaging workstation To set up the Picture Perfect imaging workstation perform the following steps Each step is detailed in the following pages e Install the Imaging package on the host Install NET Framework 3 5 SP1 Install a capture card optional e Install signature pad drivers optional Install Java e Disable caching e Disable client Java Virtual Machine automatic updates Install EPIBuilder on the workstation e Install Mifare Generic Encoder optional Install EPI Mifare Adapters optional e Create an Imaging workstation record Install the software license key e Set up cameras and lighting optional Install the imaging package on the host If not already installed install the Image package on the host See Chapter 2 Standard Installation
20. kages currently installed is displayed You are then asked which package you would like to delete The following Picture Perfect packages are currently installed base image Enter the name of the package to remove Type image Messages similar to the following display Removing the image package Removing Picture Perfect Imaging package The Imaging package has been removed The removal process has completed Program Exiting The removal of the Imaging package has been completed and you are returned to the prompt 32 Picture Perfect 4 6 Imaging User Manual Contacting technical support For assistance installing operating maintaining and troubleshooting this product refer to this document and any other documentation provided If you still have questions you may contact technical support during normal business hours Monday through Friday excluding holidays between 8 a m and 7 p m Eastern Time North America T 888 437 3287 F 561 998 6224 Asia T 65 639 19314 F 65 639 19306 Australia T 61 3 9239 1200 F 61 3 9239 1299 Canada T 800 267 6317 F 613 737 5517 EMEA T 48 58 326 22 40 F 48 58 326 22 41 Latin America T 503 691 7294 F 561 994 6572 Email rs bctsupport fs utc com Web site www utcfireandsecurity com Appendix Importing Exporting Images This appendix provides information on importing and exporting images In this chapter OCU aan genen erde 34 Prepa
21. maging workstation Click Run use the defaults provided and then click Next as required Install EPI Mifare Adapters optional Note You must install the Mifare Generic Encoder application prior to installing the EPI Mifare Adapters application To install the optional EPI Mifare Adapters 1 Access the Picture Perfect host web page from the workstation as follows a Open Internet Explorer b Type in a URL to connect to the Picture Perfect server For example http lt hostname gt Picture c The Picture Perfect Webtop opens 2 From the Picture Perfect Webtop click the EPI Mifare SDI010 Adapter Installation link to install the adapter on the workstation Click Run use the defaults provided and then click Next as required From the Picture Perfect Webtop click the EPI Mifare Omnikey5x21 Adapter Installation link to install the adapter on the workstation Click Run use the defaults provided and then click Next as required Create an Imaging workstation record To create an imaging workstation record 1 Click the Picture Perfect link in the upper left hand corner of the Picture Perfect host web page The system prompts you to acknowledge the signed Java certificate and then the Picture Perfect Operator Login window opens 2 Type your login ID and password and then click Log on Click on a facility to select it or click Select All to select all available facility sets Click Ok Chapter 4 27 Client In
22. mmand umount media pp46 Mount the DVD by typing the following command mount dev dvd media mount v cdrfs r dev cd0 mnt 7 8 Linux AIX 10 Chapter 2 Standard Installation Change to the root directory by typing ca Emen To display a list of installation options type media Linux INSTALL o mnt AIX INSTALL o Messages similar to those shown below display followed by a list of packages Picture Perfect CD ROM Installation 4 6 04 10 11 Copyright C 2011 UTC Fire amp Security Americas Corporation Inc The following BASE OPTIONS product s are available Prod Name and Descriptions 0 base Picture Perfect Base package 1 graph Picture Perfect Graphics Monitoring and Control package 2 image Picture Perfect Imaging package 3 impexp Picture Perfect Import Export package 4 netlan Picture Perfect Network System Host package 5 pprs Picture Perfect Redundant System package 6 subhost Picture Perfect Network System Subhost package 7 tours Picture Perfect Guard Tours package Enter product number s separated by to select q to quit To select the Picture Perfect Imaging package select the appropriate number for the image product and press Enter Your package selection is displayed and you are asked to confirm You have selected the following product s 2 image Picture Perfect Imaging package Is t
23. ne the Image Server host 19 Complete the installation 2 0 0 0 cece cette tte 20 CHENE IHSAJRHON 6 is ds bodes sheds 00dodeneddehnteaaeeesesaaus 21 Setting up an imaging workstation 22 Install the imaging package on the host 22 Install Microsoft NET Framework 3 5 SP1 22 Install a capture card optional 23 Install signature pad drivers optional 23 Install JaValcsos tree a ed deed Pee de el ei 23 Enable disable caching on the client 20 24 Disable client Java automatic updates 24 Install EPI Builder on the client workstation 24 Install Mifare Generic Encoder optional 26 Install EPI Mifare Adapters optional 26 Create an Imaging workstation record 26 Install the software license key 27 Set up cameras and lighting optional 27 Picture Perfect 4 6 Imaging User Manual Chapter 5 Trouble
24. ne_doe 0000000017 john_q public 0000000018 bob_smitz 0000000019 james_bond 36 Picture Perfect 4 6 Imaging User Manua Perform the export Run the eirs utility to export the files from the image database The utility will notify you if any errors occurred during the export operation To export the image files enter this command cas bin eirs x l export dat d export images t0 To export the signature files enter this command cas bin eirs x 1l export dat d export signatures t54 Command reference for the eirs utility Usage information for the eirs utility is as follows eirs a l input_file d directory t type f v level a a k key i image_fil d directory t type f v level aoe f 1 input_file d directory t type v level r k key o out_file d directory t type v level ae x l input_file d directory t type v level E x k key o out_file d directory t type v level OR eirs a k badge_design_id i badge_design_filename t 98 Note a Add import the specified image s Either an input file is used to indicate the key image file and optionally the type this method is primarily used for adding multiple images or a key image file and optional type are used from the command line for a single image insertion If not specified the directory is the current directory and th
25. nn jpg where nn is a two digit number indicating the image type 00 54 55 or 56 o out_file An output file that will contain the image after extraction or removal The created file will end with nn jpg where nn is a two digit number indicating the image type 00 54 55 or 56 t type Type of image s to add remove or extract Defaults to 0 Badge Photo for add or extract and 1000 ALL Types for remove Types specified in an input_file override this value When adding or extracting an image the ALL Types value 1000 cannot be selected 0 Badge Photo 54 Signature 55 Fingerprint 56 Bar Code 1000 All Types valid only with r option v level Debug output level The default is 0 None 0 None 1 Minimum 2 Medium 3 Maximum gt tmp logfile 2 gt 81 Optional file redirection specification to save diagnostic and error information to a text file By default if any errors occur they will be written to the screen If you want to have them logged use file redirection for example eirs x k 0000001234 o photo d export images t0 v2 gt tmp export log 2 gt amp 1
26. nstallation Install a capture card optional To capture your images you can use any device that has a TWAIN WINTAB or Video for Windows VFW driver installed Follow the instructions provided by the device manufacturer for installing the device Install the badge printer driver The Imaging package requires the installation of badge printer drivers Refer to the instructions shipped with your badge printer Install signature pad drivers optional Depending on the signature pad you are using you may need to install additional TWAIN or WINTAB drivers to make them compatible with the Imaging package After installing the pad install a TWAIN or WINTAB driver for the pad Install Java The Picture Perfect 4 6 client requires Java version 1 6 0_26 If you have any other version of Java on your client workstations you must uninstall it and then install the version that is available from the Picture Perfect 4 6 Webtop To install Java Runtime Environment JRE 1 Remove any existing instances of Java Runtime Environment JRE from the workstation as follows a Click Start Control Panel and then Add Remove Programs b From the list of currently installed programs that display select an instance of Java c Click Remove The Add or Remove Programs window opens asking you to confirm the action Click Yes d When uninstall is complete click Finish then exit the Add Remove Programs window and the Control Panel 2 Acce
27. o host nethost y n y Verify that the Image Server host is operational and is configured correctly You may cancel the installation by typing n Type y to retry the access to the Image Server host If you entered n the installation is aborted If you entered y the installation script obtains the information from the Image Server host on the type of imaging system in use and configures this host to share access to the image files on the Image Server 20 Picture Perfect 4 6 Imaging User Manua Complete the installation It takes a few moments for the system to generate the Imaging package Messages similar to the following display Picture Perfect on the Image Server bctottawa will need to be stopped then re started to enable communication between its Informix database and this bctwunan host s Stopping Informix to update cas db etc sqlhosts with bctottawa Stopping Informix database Done Starting the Informix database Done Adding Imaging table triggers to the database Picture Perfect Imaging has been successfully installed Checking if need to update nls files Picture Perfect NLS Check 4 6 01 16 11 Copyright C 2011 UTC Fire amp Security Americas Corporation Inc Sat Aug 29 07 51 48 EDT 2011 No nls files for image package Running cas bin fixperm on tmp image perm file No errors detected cas bin fixperm finished Installing des
28. o store the images Compute the amount of space needed to store the images based on the specified information Give the user an opportunity to alter the Average image size this is the average size of the images across the image types that were chosen This may be necessary to get the images to hold in the available space or if the user has knowledge of the actual size of the images that will be used KKK KKK KKK KKK KKK KKK KKK KKK KKK KKK KKK KK KKK KKK KKK KKK KKK KEK KKK KEK KKK KKK KKK KKK KKK KKK KKK Press lt Enter gt to continue 1 Determine the type s of images that will be stored on the system In this step we will determine the types of images that will be stored in the images database The number of image types chosen affects the amount of space that will be needed to store images so DO NOT over compensate by choosing more types than you will be using 9 10 Picture Perfect 4 6 Imaging User Manua 1 Choose the number of image types that will be stored on the system The possible image types are Badge Photo typel Signature type 54 Fingerprint type 55 Bar Code type 56 Indicate the number of image types you will be using For example if you will have Badge Photos and Signatures then you will be using two 2 image types How many of these image types will you be using 1 4 1 2 Type the number of image types you will be using with the bad
29. r vendors of the respective products Use this product only for the purpose it was designed for refer to the data sheet and user documentation for details For the latest product information contact your local supplier or visit us online at www utcfireandsecurity com The EULA is included on the product DVD This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reason able protection against harmful interference when the equipment is operated in a commer cial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications You are cautioned that any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment CE 2002 96 EC WEEE directive Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union For proper recycling return this product to your local supplier upon the purchase of equivalent new equipment or dispose of it at designated collection points For more information see www recyclethis info UTC Fire amp Security HQ and regulatory responsibility UTC Fire amp Security 9 Farm Springs Road Farmington CT 06034 4065 USA For con
30. re Perfect 4 6 Note To modify user permissions you need to either log in as the local administrator or have the local administrator password to execute the following steps 2 Click Program Files and then right click ImageWare Systems The ImageWare Systems Properties page opens 3 On the Security tab select the group or user names and then click Edit The Permissions for ImageWare Systems page opens as shown below 4 In Permissions for Users make sure all Allow check boxes are checked Figure 1 ImageWare Permissions for Users RSS amp Permissions for ImageWare Systems Object name C Program Files iImage Ware Systems Group or user names BR CREATOR OWNER BR SYSTEM LCA Administrators Vista 745 Administrators 5 Logontothe Picture Perfect 4 6 imaging workstation 26 Picture Perfect 4 6 Imaging User Manual Install Mifare Generic Encoder optional If your system uses Mifare technology install the Mifare Generic Encoder on the imaging workstation To install the optional Mifare Generic Encoder 1 Access the Picture Perfect host web page from the workstation as follows a Open Internet Explorer b Type in a URL to connect to the Picture Perfect server For example http lt hostname gt Picture c The Picture Perfect Webtop opens From the Picture Perfect Webtop click the Mifare Generic Encoder Installation link to install the Mifare Generic Encoder on the i
31. re for he ION e 225405 iaces rien 34 FPerorm the INTO ler esse angeht rennt 35 Exporting images from the imaging database 35 Command reference for the eirs utility 36 34 Picture Perfect 4 6 Imaging User Manual Introduction The sections that follow describe how to import an arbitrary number of images and signatures into the Imaging database The import operation must be performed on the Picture Perfect host where the image database resides using the eirs utility Image and signature files are imported as separate operations There is no limitation on the image size during import It is recommended that you resize images to 512k or less prior to importing Note All photos and signatures must be in JPEG format in order for the import utility to determine the pixel height and width Prepare for the import 1 On the host where the image database resides log on as the root user 2 Create a directory where the image or signature files to be imported can be placed temporarily for example mkdir import images Use a different directory for image and signature files For the purposes of this document we will use import images and import signatures inthe examples that follow 3 If the image or signature files reside on the host system copy them to the newly created directories If the files are located on a PC use ftp to transfer them to the newly created directories on the host Be sure to
32. s document Bold Menu items and buttons Italic Emphasis of an instruction or point special terms File names path names windows panes tabs fields variables and other GUI elements Titles of books and various documents Blue italic Hyperlinks to cross references related topics and URL addresses Monospace Text that displays on the computer screen Programming or coding sequences Safety terms and symbols These terms may appear in this manual A CAUTION Cautions identify conditions or practices that may result in damage to the equipment or other property WARNING Warnings identify conditions or practices that could result in equipment damage or serious personal injury Related documentation For more information refer to the following Picture Perfect 4 6 User Manual This document includes information for the administrator to set up configure and manage the Picture Perfect database for the customer s facility Picture Perfect 4 6 Installation Manual This manual is a step by step guide to help the system administrator connect hardware graphical terminals serial port adapters non graphical terminals modems printers tape drives client workstations micros boot install the operating system configure the operating system for the network micro communication lines printers and client workstations install Picture Perfect software and set up client workstations vi
33. s to the Image Server host is required so that the information describing the configuration that was specified during the Image Server standard installation may be used to perform the shared installation After installation of the Imaging package on the Image Server but prior to shared installation on the other hosts update the etc hosts table on the Image Server to contain an entry for each host that will share image files For example if subhost1 with IP address 192 9 200 101 and subhost2 with IP address 192 9 200 102 will be sharing images these entries are required on the Image Server etc hosts 192 9 200 101 subhostl 192 9 200 102 subhost2 Chapter 1 Introduction What you need before installation Before beginning the installation process you need to obtain the following information e Ifthe Imaging installation is to be a shared installation you will be required to provide the host names and IP addresses of the Imaging server and other Picture Perfect host servers e If the Imaging installation is to be performed for an Enterprise Picture Perfect configuration then either the netlan or subhost package must already have been installed 3 4 Picture Perfect 4 6 Imaging User Manual Chapter 2 Standard Installation This chapter guides you through the steps for a standard installation of the Imaging package on a Picture Perfect Image Server host In this chapter Performing a standard installation
34. see if there is an entry for that host If there is an entry for that host installation continues with step 3 of this section Otherwise the following message displays Pleas nter the IP address of the host with the image files 2 Enter the IP address of the Image Server host If you entered an incorrect IP address the message That is not a valid IP address is displayed and you are asked to re enter the IP address If you enter an IP address that is already assigned to another host the message That IP address is already in use is displayed and you are asked to re enter the IP address If the IP address is valid the following message displays Are you sure y n y Type n if you wish to change the IP address or y if you wish to accept the IP address 3 The installation script attempts to access the Image Server host to obtain information about the Imaging installation that was performed there That information is used to perform the shared installation on this host If the Image Server host is accessed successfully installation continues with Complete the installation on page 20 Otherwise messages similar to the following display Unable to access host nethost Verify that host nethost is operational and configured as follows File etc hosts contains the entry 192 9 200 101 subhost1 Enter y to retry the access or n to abort the installation Do you want to retry access t
35. set the ftp mode to binary prior to the transfer of the files The file names must have the three character extension jpg 4 Create an import file on the host in each of the newly created directories that identifies for each image or signature file the badge holder id usually the badge id bid of the badge owner and the name of the file The import file is in a field delimited format using the vertical bar character to separate the fields as illustrated by the sample shown below Remember that the file names are case sensitive If the import file is located in a directory or subdirectory that is different from the directory where the image or signature files are located a relative or absolute path can be used to specify the location of the image or signature file For the purposes of this document we will use import dat as the name of the import file in the examples that follow If you are importing both images and signatures you will require two import files one in the directory with the image files and the other in the directory with the signature files Sample Import File Badge ID Image File 10000000015 img015 0000000016 img016 000000001 7 img017 0000000018 relative directory img018 00000000 19 absolute directory img019 35 Perform the import Run the eirs utility to import the files into the image database The utility will notify you if any problems are encountered during the import operation To import t
36. shooting Maintenance and Support 29 Troubleshooting 54 422 HAL ae na ee 30 Verifying the installation 30 Removal 5252 L ee eh nel 31 Contacting technical support 32 Appendix A Importing Exporting Images 33 Introduction ss suc mue sage se n on ae ee ne 34 Prepare for the import 34 2002 8 2 Sede a 34 Perform the import ss uma a semis nn ne en 35 Exporting images from the imaging database 35 Prepare for the export 35 Perform the EXPO essere neire a ets aan a 36 Command reference for the eirs utility 36 Preface Picture Perfect Imaging is an optional software package designed to run on Picture Perfect This manual provides instructions for the installation of an Imaging interface for use with Picture Perfect Version 4 6 It is intended for use by the system administrator Read these instructions and all ancillary documentation entirely before installing or operating this product Note A qualified service person complying with all applicable codes should perform all required hardware installations Conventions used in this document The following conventions are used in thi
37. ss the Picture Perfect host web page from the workstation as follows a Open Internet Explorer b Type in a URL to connect to the Picture Perfect server For example http lt hostname gt Picture c The Picture Perfect Webtop opens 3 From the Picture Perfect Webtop click JRE Java Runtime Environment JRE link to install the Java Runtime Environment on the workstation Use the defaults provided and then click Next as required Note Picture Perfect 4 6 supports the following browsers Internet Explorer 8 0 on Windows XP and on Windows 7 32 bit and 64 bit Firefox 3 6 10 or later 32 bit 23 24 Picture Perfect 4 6 Imaging User Manual Enable disable caching on the client By default Java file caching is enabled on the client Whenever a patch is applied to the Picture Perfect server or if the Picture Perfect server is upgraded to a new version the cache should be cleared and disabled Once the changes to the server are complete you may re enable caching To clear and disable caching 1 Click Start Settings Control Panel and then double click Java Control Panel The Java Control Panel opens On the Java Control Panel click the General tab On the General tab Temporary Internet Files click Settings 4 Click Delete Files to remove the Java Cache Make sure the Keep temporary files on my computer check box is not selected Click OK 5 Onthe Java Control Panel click Apply to save the changes Close
38. stallation 4 Create a Workstation record as follows a From the Setup menu select Workstations then click the Workstations tab b Click New Enter a description facility and the IP address or hostname of the workstation Note The workstation IP address and hostname must also be specified in the Picture Perfect server system file etc hosts file Select the Imaging Workstation check box Click Save to save the record e Exit the Picture Perfect application window and Webtop You must log into the application again in order to use the imaging features Install the software license key Be sure you have the imaging license key to activate the optional Image package installed on the host See the Picture Perfect 4 6 Installation Manual for details Set up cameras and lighting optional Refer to the Image Quality Enhancements document on your documentation CD for helpful information on camera and lighting setup Note If you are upgrading from Picture Perfect 4 0 to Picture Perfect 4 6 the first time you log on to an Imaging workstation you may experience a slight delay while the system updates your badge designs This process may take several minutes depending on the number of badge designs in your database 28 Picture Perfect 4 6 Imaging User Manual Chapter 5 Troubleshooting Maintenance and Support This chapter provides information to help you troubleshoot problems perform simple preventive maintenance procedures and
39. swer Installing Imaging on shared installation Select the package to install Follow these steps to start the installation of the Picture Perfect Imaging package 1 2 Linux Log onas ppadmin and open a terminal window Type the following to shut down Picture Perfect cas bin profile rc pperf k Switch users to root by typing the following command Enter your root password and then press re Insert the Picture Perfect 4 6 Installation DVD into your server Wait for the DVD ROM LED to stop blinking before proceeding Unmount the DVD by typing the following command umount media pp46 Mount the DVD by typing the following command mount dev dvd media Ener AIX Linux AIX 9 Chapter 3 Shared Installation mount v cdrfs r dev cd0 mnt Change to the root directory by typing ca re To display a list of installation options type media Linux INSTALL o mnt AIX INSTALL o Messages similar to those shown below display followed by a list of packages Picture Perfect CD ROM Installation 4 6 04 10 11 Copyright C 2011 UTC Fire amp Security Americas Corporation Inc The following BASE OPTIONS product s are available Prod Name and Descriptions base Picture Perfect Base package graph Picture Perfect Graphics Monitoring and Control package image Picture Perfect Imaging package impexp Pict netlan Pict ure Perfect Import
40. tact information see our Web site www utcfireandsecurity com Contents Chapter 1 Chapter 2 Chapter 3 Chapter 4 Pref ce sie 2e mon sien mare eue ee ere au caca ENESE aie ue caen eae wee Ae au due de done ee and es v Conventions used in this document v Safety terms and symbols v Related documentation 4 444442 v Inrod CHON are 1 Product overview 444 4 4444 44 sssssssussussessessessesseseuses 2 Sharing image files in an Enterprise configuration 2 What you need before installation 3 Standard Installalion cies cc ie cine ara 5 Performing a standard installation 6 installing Maging RER 6 Select the package to install 6 Compute the space required to store images 9 Restore image files ese 2 2424 r sauna dat due conte a Meee Mn nl 13 Shared INSIQUANON ses nes rennen 15 Performing a shared installation 4 16 Installing Imaging on shared installation 16 Select the package to install 6 0 0 cette eens 16 Defi
41. to Picture Perfect from an external system Badge Designs may be created and edited through the Badge Designs form if the EPIBuilder Imaging installation kit has been installed on the client workstation Badge Printing may be performed from the Badge Manager tab of the Personnel form and or the Badge form if the EPIBuilder Imaging installation kit has been installed on the client workstation Sharing image files in an Enterprise configuration In an Enterprise Picture Perfect system consisting of a network host and one or more subhosts you can configure the Imaging software so that images reside physically on the network host but are accessible from and shared by all subhosts Note If desired a subhost can be installed to store the imaging database for local access to imaging data however the subhost cannot be used as the Imaging host for the entire Enterprise system If you want to implement image sharing on your system verify that the network host has sufficient disk space to store all images required for Enterprise operations First install the Imaging package on the Image Server as described in Chapter 2 Then install the Imaging package on the remaining hosts performing a shared installation as described in Chapter 3 Removal of the Imaging software must be performed in the reverse order that is the Image Server must be the last host from which the software is removed When you are performing a shared installation acces
42. tore the image files Messages similar to the following display If you have just upgraded it is STRONGLY RECOMMENDED that you now restore your image files from the backup made prior to this installation for example during the upgrade procedure 1 Press to start the Image Restore Utility Messages similar to the following display Picture Perfect IMAGE RESTORE UTILITY Version 3 0 02 17 11 Copyright C 2011 UTC Fire amp Security Americas Corporation Inc Main Menu 1 Restore image database from tape 2 Restore image database from disk file 3 Help 4 Exit Please select 1 2 3 or 4 2 Select the appropriate option for your restoration needs Select option 4 if you are not ready to restore images at this time The following messages display NO database restored Images not restored Your images were not restored at this time You may restore your images at a later time by executing the following script imgrestore sh logfile 3 If images are to be restored select the option appropriate for the media on which the images were backed up It is assumed that cba the Picture Perfect backup program was used to back up the images The image restoration follows the usual restoration procedure first the database restoration then flat file restoration that is the same procedure as when using restore sh For example a restoration from a disk file option 3 wo
43. uld result in messages similar to the following Restore database from disk file Enter the full path of the file containing the database and press lt Enter gt backimgs images bak 14 Picture Perfect 4 6 Imaging User Manua 4 As prompted type the full path to indicate the location of the image database The database is restored and messages similar to the following display restoring from file backimgs images bak restore is complete The installation now completes Messages similar to the following display Adding Imaging table triggers to the database Picture Perfect Imaging has been successfully installed Checking if need to update nls files Picture Perfect NLS Check 4 6 01 16 11 Copyright C 2011 UTC Fire amp Security Americas Corporation Inc Sat Aug 22 10 16 49 EDT 2011 No nls files for image package Running cas bin fixperm on tmp image perm file No errors detected cas bin fixperm finished Installing desired BASE_OPTIONS product s was successful The installation has completed The system needs to be rebooted for the changes to take effect Reboot the system y n y If you observe any messages other than these do not press Enter Instead contact your UTC Fire amp Security Technical Support representative for additional instructions Remember to remove your installation media following the reboot Chapter 3 Shared Installation
44. xtension is assumed if not specified This option is only valid with the a ADD operation k key Key identifying the image s to add remove or extract 1 input_file The input file containing a list of the images to be added removed or extracted The format of lines in the file is different for each type of operation as indicated below Add lt key gt lt image_file gt type Examples 1234567890 john_doe jpg 0 1234567891 joe_public 54 1234567892 jane_doe jpg Remove lt key gt typel Examples 11234567890101 1234567891 1000 1234567892 Extract lt key gt lt out_file gt typel Examples 11234567890 john_doe jpgl0 Output file is john_doe 00 jpg 1234567891 joe_public 54 Output file is joe_public 54 jpg 1234567892 jane_doe jpg Output file is jane_doe nn jpg where nn is the type specified on the command line The vertical bars are required as delimiters lt key gt Key identifying the image to add remove or extract lt image_file gt The name of the image file being added into the images database jpg file extension is assumed if not specified lt type gt 38 Picture Perfect 4 6 Imaging User Manua Note Type of image to add remove or extract It is optional If not specified the type value specified with the t type option will be used lt out_file gt An output file that will contain the image after extraction The created file will end with
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