0150-0332B SymNet1 uman.book
Contents
1. 4 Associated equipment 4 Passwords 5 Default IP addresses 5 SymNet1 connectors and indicators 6 Connectors 6 Indicators 6 Chapter 2 Installation 7 Power connections2. 8 IP address setting 9 Serial cable 9 HyperTerminal 10 General connections 11 Audio and alarm connections 12 RS 485 solution wiring 12 Chapter 3 WebServer 13 WebServer overview
3. 39 Contents SymNet1 User Manual vi Chapter 5 Technical specifications 41 Technical specifications 42 General 42 Connections 42 Video 42 Audio 42 Part numbers 42 Chapter 6 Technical support
4. 43 Contacting technical support 44 Online publication library 44 vii Preface This is the GE SymNet1 User Manual for model SymNet1 5RC This document includes an overview of the product and detailed instructions explaining how to install and configure and how to connect to other GE IP devices There is also information describing how to contact technical support if you have questions or concerns To use this document effectively you should have the following minimum qualifications a basic knowledge of CCTV systems and components and a basic knowledge of electrical wiring and low voltage electrical connections Read these instructions and all ancillary documentation entirely before installing or operating this product The most current versions of this and related documentation may be found on our website Refer to Online publication library on page 44 for instructions on accessing our online publication library Note A qualified service person complying with all applicable codes should perform all required hardware installation Conventions used in this document
5. 15 Configuration page 16 Network settings 17 Streaming settings 18 Camera settings 23 Serial pass through settings 27 Alarm Setup 30 Display options 31 Password settings 31 Network time protocol settings 32 Factory reset 32 Info page 33 Chapter 3 WebServer SymNet1 User Manual 14 WebServer overview The SymNet1 has an integrated WebServer interface The WebServer provides the user the means to remotely configure upgrade and view information about the SymNet1 The default IP address from the factory is 192 138 1 12 To get the SymNet1 to stream video at a minimum the Streaming setting
6. 14 SymBrowser page 15 Configuration page 16 Network settings 17 Streaming settings 18 Camera settings 23 Serial pass through settings 27 Alarm Setup 30 Display options 31 Pas
7. Subnet masks of all the units involved in this network Gateway addresses of all the units involved in this network Valid streaming or multicast address Figure 12 Sample network Analog camera SymVeo IP camera IP address 192 168 10 10 SymNet encoder IP address 192 168 10 20 Analog camera SymDec 4 IP address 192 168 10 40 Analog camera SymDec 1 IP address 192 168 10 30 TCP IP Network SymNet1 User Manual 20 UDP unicast or TCP stream settings Figure 13 illustrates streaming settings for a UDP unicast from the SymNet1 to the SymDec 4 The SymDec 4 is set up as a receiver in Normal mode with the Receiver Cam Map IP address set at 192 168 10 20 The IP address of the sender The SymNet1 is set up as a sender with the streaming address set at 192 168 10 40 The IP address of the receiver Once these settings are saved on their respective web pages the SymNet1 will begin sending streaming video once requested and the SymDec 4 will begin receiving streaming video All the settings on the advanced streaming settings must match between the sender and the receiver In this configuration both the SymDec 1 and SymDec 4 are able to receive a video stream from the SymNet1 or SymVeo SV XP1 IP Camera Figure 13 SymDec 4 set up as receiver and SymNet1 set up as sender Chapter 3 WebServer 21 UDP multicast streaming settings Figure 14 illustrates streaming settings for a UDP multicast from t
8. The following conventions are used in this document Safety terms and symbols These terms may appear in this manual Bold Menu items and buttons Italic Emphasis of an instruction or point special terms File names path names windows panes tabs fields variables and other GUI elements Titles of books and various documents Blue italic Electronic version Hyperlinks to cross references related topics and URL addresses Monospace Text that displays on the computer screen Programming or coding sequences CAUTION Cautions identify conditions or practices that may result in damage to the equipment or other property WARNING Warnings identify conditions or practices that could result in equipment damage or serious personal injury SymNet1 User Manual viii This chapter provides an overview of your SymNet1 including features product contents installation environment and default IP addresses In this chapter Product description 2 Features 2 Product contents 3 Installation environment 4 Associated equipment 4
9. 375000 25 187500 17 500000 8 250000 13 375000 6 187500 10 300000 5 150000 5 150000 Table 6 MPEG Settings table PAL cont d Bitrate Field Rates Field Rates Field Rates 50 25 17 13 10 5 25 13 8 6 50 3 50 25 17 13 10 5 2000kps X 1750kps X 1500kps X X X 1200kps X X X 900kps X X X X 600kps X X X X X X X X 450kps X X X X X X X X X 300kps X X X X X X X X X X X X X 200kps X X X X X X X X X X X X X X 150kps X X X X X X X X X X X X X X X X X Color Code Meaning Preferred X Not recommended X Not available Quality D1 2CIF CIF Chapter 3 WebServer 27 Serial pass through settings The Serial pass through settings page allows you to use the SymNet1 to pass RS485 commands between devices such as a KTD keypad and a dome camera Two SymNet1s are required for this type of setup One is set up as a transmitter and the other as a receiver Figure 17 In the system described in this section SymNet1 1 is configured as a receiver for serial pass through data and as a sender to stream video to SymNet1 2 SymNet1 2 is configured as a sender for serial pass through data and as a receiver for the streaming video for SymNet1 1 Figure 17 Serial pass thru diagram CyberDome SymNet1 1 SymNet1 2 KTD 405 keypad CCTV monitor ProBridge I O box 1043406 5 6 1 3 1 4 2 7
10. Ensure the port settings are 57600 baud 8 data bits 1 stop bit no parity and no flow control Click OK 6 Enter to display the menu 7 Press 1 for the network settings 8 Press 2 to change the network settings 9 Type n to disable DHCP and then press Enter 10 Enter the new IP addresses and then press Enter Note Obtain your network specific IP addresses from your network administrator 11 After the Gateway address is entered the SymNet1 will reboot 12 Remove power from the SymNet1 and disconnect the serial cable from your PC Chapter 2 Installation 11 General connections Use Figure 6 as a guide to connect the various peripherals to the connections on the SymNet1 Figure 6 Connection diagram Line level microphone with amp audio in Speaker with amp line level audio out Alarm I O and RS 484 RS 232 PC with SymNav Out In Composite video in and video out Power supply SymNet1 User Manual 12 Audio and alarm connections To add alarm audio and RS 485 connections wire the 20 way terminal block as shown in Figure 7 Figure 7 I O Port pin numbering The side of the SymNet1 is equipped with an accessories I O Port 20 pin connector Wire all I O devices to the 20 way terminal connector that was supplied with the unit Connect the terminal connector to the I O port Do not attempt to wire accessories directly to the I O port If the terminal connector is lost or missing
11. Passwords 5 Default IP addresses 5 SymNet1 connectors and indicators 6 Connectors 6 Indicators 6 Chapter 1 Overview SymNet1 User Manual 2 Product description The GE SymNet1 5RC is a small footprint video streaming unit that is used for video monitoring and surveillance over IP networks It uses MPEG 4 compression technologies to deliver high quality video audio and data over 10 100 Base T networks The SymNet1 s basic function is to either encode analog video NTSC to MPEG 4 digital video or decode MPEG 4 digital video to analog video The SymNet1 5RC is a standalone unit that can be horizontally or vertically mounted Features SynNet1 5RC features include Compatibility with SymNet1 SymDec 16 SymVeo SV XP1 IP camera and SymNav software Advanced MPEG4 video compression Composite video input and output connection Alarm input and output connections Remote configuration over ethernet or RS 232 serial cable Password protection Standard medium and high video quality settings Encode
12. www gesecurity com In the Customer Support menu select the Resource Library link After you register and log on you may search through our online library for the documentation you need 1 Table 8 Service and support contact information Customer service Technical support Phone Toll free 888 GESECURity 888 437 3287 in the US including Alaska and Hawaii Puerto Rico Canada Outside the toll free area 503 885 5700 E mail gesecurity customerservice ge com nstechsrv ge com Fax 888 329 0331 888 329 0332 1 Many GE documents are provided as PDFs portable document format To read these documents you will need Adobe Reader which can be downloaded free from Adobe s website at www adobe com
13. Agreement is a legal agreement between GE SECURITY and You Read the following terms and conditions carefully before installing or using this Software This agreement provides a license from GE SECURITY to use the Software It also contains warranty information disclaimers and liability limitations Installing and or using the Software confirms Your agreement to be bound by these terms and conditions If You do not agree with these terms and conditions do not install or use the Software or if already installed immediately cease all use of the Software and promptly uninstall all components of the Software 1 Definitions The following definitions apply to this document a GE SECURITY with respect to title to or warranty of the Software means GE Security Inc a Delaware corporation b Software means SymNav the executable software or firmware programs and accom panying documentation installed on the GE SECURITY products plus any upgrades modified versions updates additions and copies of the software furnished to Customer during the term of the license granted herein c Documentation means all associated media printed materials and electronic docu mentation accompanying the Software d Licensed Product means the Software and Documentation e Customer means the person or organization or parent or subsidiary thereof who uses the Software for its intended purposes and excludes distributors
14. SymNet1 User Manual 28 Table 7 describes the serial pass through cabling indicated in Figure 17 on page 27 To configure the serial pass through do the following 1 Set up all the other equipment per the manufacturer s instructions 2 Wire the system as shown in Figure 17 on page 27 3 Ensure that the baud rates and ports are the same between the two 4 Click the Enable radio button on both unit s web page 5 Enter the IP address of the receiver on the transmitter s web page Figure 18 Figure 18 Receiver settings Table 7 Serial pass through cabling Cable Description 1 Composite video cables supplied with SymNet1 2 The 4310 0032 cable supplied with the KTD 405 keypad Wire pin 3 ve to pin 10 of the 20 pin I O connector on the SymNet1 Wire pin 6 ve to pin 9 of the 20 pin I O connector of the SymNet1 3 Network interface cabling Typically a standard CAT 5 patch cable 4 Standard high quality 75 ohm coaxial cable BNC to BNC Connects between the video in connector of the monitor to the video out connector on the SymNet1s video adapter cable 5 The 4310 0032 cable supplied with the ProBridge Wire pin 3 ve to the RS422 A terminal on the dome interface board Wire pin 6 ve to the RS422 B terminal on the dome interface board 6 Standard high quality 75 ohm coaxial cable BNC to BNC Connects between the video out connector of the dome s interface board to the video input connector
15. by calling GE Technical Support at 1 888 437 3287 When calling please have the following information available The model number of the product The serial number and revision of the product The current firmware version The date purchased Symptoms of the unit that might require upgrade The SymNet1 unit must be connected to a PC equipped with Microsoft Internet Explorer version 5 5 or later with an ethernet cable You must have the IP address of the SymNet1 Exit all nonessential software on the PC Ensure that the SymNet1 is not currently recording To upgrade SymNet1 do the following 1 Launch your browser software Microsoft Internet Explorer 5 5 or later 2 Enter the IP address of the SymNet1 in the address field of the browser 3 The Enter network password window will appear Enter the correct username and password in their respective fields The default username and password is admin Click OK The SymNet1 Home page appears Figure 8 on page 14 4 Select the Upgrade link to launch the Upgrade page Figure 26 Figure 26 Upgrade page 5 Navigate to the upgrade file using the Browse button or type in the correct path and filename Click Send file Chapter 4 Upgrading 37 6 Click Confirm A progress bar will appear Figure 27 Figure 27 Upload confirm screen 7 Wait for the progress bar to finish then wait for confirmation Click Reboot to restart the u
16. computer network c sell rent lease or sublicense the Software d copy or modify the Licensed Product for any purpose including for backup purposes 3 Term This Agreement is effective until terminated You may terminate this Agreement by uninstalling all components of the Software from all Machines and returning the Software to GE SECURITY GE SECURITY may terminate this Agreement if You breach any of these terms and conditions Upon termination of this Agreement for any reason You agree to uninstall all components of the Software and return the Licensed Product to GE SECURITY All provisions of this Agreement relating to i disclaimer of warranties ii limitations on liability remedies and damages and iii GE SECURITY s proprietary rights shall survive termination of this Agreement 4 Object code The Software is delivered in object code only You may not alter merge modify adapt or translate the Software nor decompile disassemble reverse engineer or otherwise reduce the Software to a human perceivable form nor create derivative works or programs based on the Software 5 Limited warranty GE SECURITY warrants that for one 1 year from the date of delivery of the Licensed Product Software Warranty Period the functions contained in the Software will be fit for their intended purpose as described in the applicable Documentation from GE SECURITY and will conform in all material respects to the specifications stated
17. contact GE Customer Service for a replacement Table 2 describes the 20 way terminal connector RS 485 solution wiring To set up a two wire bidirectional RS 485 connection to control a DVMRe or a KTD 405 do the following 1 Connect a wire from pin 11 TX to pin 13 RX on the 20 pin terminal block 2 Connect a wire from pin 12 TX to pin 14 RX on the 20 pin terminal block 3 Connect a wire from the RS 485 pin on the DVMRe or KTD 405 to pin 11 or 13 on the SymNet1 terminal block 4 Connect a wire from the RS 485 pin on the DVMRe or KTD 405 to pin 12 or 14 on the SymNet1 terminal block Table 2 20 way terminal connector Pin number Description Pin number Description Pin 1 Ground Pin 11 RS 422 485 TX Pin 2 Alarm in Pin 12 RS 422 485 TX Pin 3 Ground Pin 13 RS 422 485 RX Pin 4 Alarm out Pin 14 RS 422 485 RX Pin 5 Ground Pin 15 RS 232 TXD Pin 6 Audio in Pin 16 RS 232 RXD Pin 7 Ground Pin 17 RTS Pin 8 Audio out Pin 18 CTS Pin 9 Ground Pin 19 DCD Pin 10 Ground PIn 20 RS 232 ground 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 This chapter provides an overview of the SymNet1 WebServer and instructions on changing WebServer settings and options In this chapter WebServer overview 14 SymBrowser page
18. CURITY be liable for damages whether consequential incidental or indirect nor for loss of data loss of profits or lost savings arising from use or inability to use the software or documentation or any hardware furnished with the software even if GE SECURITY has been advised of the possibility of such damages nor for any claim by any third party 7 General Any materials provided to You by GE SECURITY shall not be exported or reexported in violation of any export provisions of the USA or any other applicable jurisdiction Any attempt to sublicense assign or transfer any of the rights duties or obligations hereunder shall be void This Agreement shall be governed by and interpreted under the laws of the State of New York United States of America without regard to conflicts of law provisions You hereby consent to the exclusive jurisdiction of the state and federal courts located in Multnomah County Oregon to resolve any disputes arising under or in connection with this Agreement with venue in Portland Oregon SymNet1 User Manual iv 8 Restricted rights legend The Licensed Product is provided with RESTRICTED RIGHTS In the event the United States Government or an agency thereof is granted a license the following additional terms apply Restricted Computer Software as defined in the Commercial Computer Software Restricted Rights clause at Federal Acquisition Regulations 52 227 19 and the restrictions as provided in subparag
19. IP addresses from the defaults to ones that your specific network will recognize This requires a serial cable provided and a connection to a PC Serial cable To make a serial connection see Figure 4 and Figure 5 and do the following 1 Orient the 20 way terminal connector with the 20 way socket side down and the keying ridge facing away Note If the serial cable is already connected to the terminal connector go directly to step 4 2 Insert a small slotted screwdriver into pin 15 on the 3rd row down Push the screwdriver until it bottoms out Insert the blue white wire into pin 15 3 Repeat step 2 with the blue wire in pin 16 and the orange white wire in pin 20 4 Clip the ferrite sleeve provided on to the serial cable 5 Insert the connector into the I O socket on the SymNet1 and insert the DB9 M end into the serial port COM1 of your PC Figure 4 Serial cable schematic Figure 5 20 way terminal block wiring for RS232 protocol DB9 M 20 way terminal connector 1 2 3 4 5 6 7 8 9 10 Insert screwdriver in this row 15 16 20 Keying ridge SymNet1 User Manual 10 HyperTerminal To run HyperTerminal do the following 1 Power up the SymNet1 2 Launch HyperTerminal by selecting Start gt Programs gt Accessories gt Communications gt HyperTerminal 3 Type in lt any name gt in the Connection description dialog box and click OK 4 Select the correct COM port and click OK 5
20. S 485 audio alarm 20 pin male connector Composite video in and out Two BNC style connectors 10 100 Ethernet port RJ 45 connector Video signal input 1 Volt peak to peak 10 75 ohms autosensing Video signal output 1 Volt peak to peak into 75 ohm Input termination 75 ohm Colors Y U V 4 2 2 16 8 million colors Gray scale 256 levels Video compression standard MPEG4 Audio compression standard MPEG1 layer 2 Audio input 315 mV 40 kohms unbalanced Audio output 315 mV 600 ohms unbalanced User manual 0150 0332 This chapter provides information to help you contact technical support in case you need assistance with your GE equipment In this chapter Contacting technical support 44 Chapter 6 Technical support SymNet1 User Manual 44 Contacting technical support For assistance installing operating maintaining and troubleshooting this product refer to this document and any other documentation provided If you still have questions you may contact technical support during normal business hours Monday through Friday excluding holidays between 5 a m and 5 p m Pacific Time Note Be ready at the equipment before calling for technical support Online publication library Another great resource for assistance with your GE product is our online publication library To access the library go to our website at the following location http
21. SymNet1 User Manual Copyright Copyright 2007 GE Security Inc All rights reserved This document may not be copied in whole or in part or otherwise reproduced without prior written consent from GE Security except where specifically permitted under US and international copyright law Document number revision 0150 0332B June 2007 Disclaimer The information in this document is subject to change without notice GE Security Inc GE Security assumes no responsibility for inaccuracies or omissions and specifically disclaims any liabilities losses or risks personal or otherwise incurred as a consequence directly or indirectly of the use or application of any of the contents of this document For the latest documentation contact your local supplier or visit us online at www gesecurity com This publication may contain examples of screen captures and reports used in daily operations Examples may include fictitious names of individuals and companies Any similarity to names and addresses of actual businesses or persons is entirely coincidental Trademarks and patents GE and the GE monogram are registered trademarks of General Electric Company SymNet1 product and logo are registered trademarks of GE Security Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products Software license agreement Important This end user license agreement
22. authorized resellers value added resellers and original equipment manufacturers Customer may be referred to as You or Your whether an individual or a business entity of any kind f Machine means the computer workstation terminal or other hardware product on which the Software is installed 2 License All rights to and in the Licensed Product including but not limited to copyrights patents trademarks and trade secrets belong to GE SECURITY and GE SECURITY retains title to each copy of the Software You agree that GE SECURITY at any time upon reasonable notice may audit Your use of the Software for compliance with the terms and conditions of this Agreement Subject to the terms and conditions of this Agreement GE SECURITY grants You a nonexclusive license to use the Software but only in the country where acquired provided that You agree to the following You may a install and use the Software on a single Machine at one time unless You have purchased additional copies of the Software in which case You may install the software on the number of Machines for which You have purchased copies of the Software b use the original copy of the Software provided to You for backup purposes iii You may not a transfer or distribute the Licensed Product to others in electronic format or otherwise and this Agreement shall automatically terminate in the event of such a transfer or distribution b use the Software over a
23. cations You are cautioned that any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Regulatory v Preface vii Conventions used in this document vii Safety terms and symbols vii Chapter 1 Overview 1 Product description 2 Features 2 Product contents 3 Installation environment
24. chapter Power connections 8 IP address setting 9 General connections 11 Audio and alarm connections 12 RS 485 solution wiring 12 Chapter 2 Installation SymNet1 User Manual 8 Power connections To make the power connections see Figure 3 and do the following 1 Use a screwdriver to loosen the terminal screws pins 1 and 3 on the provided three position terminal block 2 Insert the flying leads into sockets 1 and 3 The 12V lead at pin 3 and the ground lead at pin 1 3 Retighten the terminal screws until snug ensuring that the power leads are secure 4 Insert the terminal block into the power connector of the SymNet1 5 Supply power to the unit by plugging the power supply into a properly rated power source The power LED illuminates to show that the SymNet1 is receiving power If it does not illuminate check the terminal block connections and the power source Figure 3 The terminal block connections Pin 1 Pin 3 Chapter 2 Installation 9 IP address setting In order to use the SymNet1 correctly you must change the
25. d password and click Confirm to implement To return the username and password to the default admin click the Reset button Figure 22 Password settings SymNet1 User Manual 32 Network time protocol settings The Network time protocol settings page Figure 23 provides settings for syncing and selecting network time protocols Figure 23 The Network time protocol settings Factory reset The Factory reset page Figure 24 allows you to reset certain parameters back to the default settings Figure 24 Factory reset Chapter 3 WebServer 33 Info page Click the Info link to launch the Info Page The Info page contains important revision and system information on you Symnet Figure 25 Info page SymNet1 User Manual 34 This chapter provides information on how to upgrade SymNet1 and how to use the Flash recovery feature In this chapter Upgrade page 36 Flash recovery system 38 Flash recovery over the Ethernet 38 Flash recovery over RS 232 39 Chapter 4 Upgrading SymNet1 User Manual 36 Upgrade page To properly upgrade SymNet1 the following preconditions must exist The Flash upgrade file and path This file is obtained
26. fications when choosing a location space Extremes of heat or cold beyond the specified operating temperature limits may cause the unit to fail Do not install the unit on top of other hot equipment Moisture Do not expose the unit to rain or moisture Moisture can damage the internal components Do not install this unit near sources of water Associated equipment You may need the following associated equipment SymVeo SV XP1 IP camera Analog monitor to view video Alarm input devices such as pressure sensors and motion detectors Alarm output devices such as buzzers sirens and flashing lights PC connected via an ethernet cable Slotted screwdriver with a tip size of 2 cm or smaller For instructions regarding the connection of the associated security equipment in your system please consult the instruction manual of the associated equipment Chapter 1 Overview 5 Passwords Passwords are provided to limit access to the WebServer and the SymNav software We recommend that you change the default passwords Table 1 after you complete the installation As a security measure store the passwords in the administrator s secured files or in a limited access area Default IP addresses The SymNet1 comes with the following preset IP addresses IP address of 192 168 1 12 Subnet mask of 255 255 255 0 Gateway address of 192 168 1 1 Note These IP addresses should be changed before you co
27. ges and respond to them The communication over this protocol can be between a PC application such as SymNav software and any of the above products The UDP TCP port is configurable The default port setting is 8092 IP Multicast is also supported IP multicast IP multicast is a bandwidth conserving technology that reduces traffic by simultaneously delivering a single stream of information to thousands of recipients IP Multicast delivers source traffic to multiple receivers without adding any additional burden on the source or the receivers while using the least network bandwidth of any competing technology High bandwidth applications such as MPEG video may require a large portion of the available network bandwidth for a single stream Note Configured incorrectly IP multicast can become a serious drain on your networks resources If you are at all uncertain on how to setup IP multicast please contact your network administrator or IS professional The Internet Assigned Numbers Authority IANA controls the assignment of IP multicast addresses It has assigned the Class D address space to be used for IP multicast This means that all IP multicast group addresses will fall in the range of 224 0 0 0 to 239 255 255 255 This address range is only used for the group address or destination address of IP multicast traffic The source address for multicast video is always the source or senders IP address UDP sender and UDP receiver UDP User Data
28. gram Protocol is a connectionless protocol that like TCP runs on top of IP networks Unlike TCP IP UDP IP provides very few error recovery services offering instead a direct way to send and receive datagrams over an IP network It s used primarily for broadcasting messages over a network A UDP sender sends out digital video over an IP network A UDP sender can be the SymDec 1 SymDec 4 Symveo SV XP1 IP Camera or SymNet1 Encoder A UDP receiver is typically a SymDec 1 SymNav software or a SymDec 4 which can display and record the streamed video The SymNet1 Decoder can also be setup as a receiver but it can only display the streamed video since it does not have recording capability To prevent a waste of network resources the UDP sender does not send out streaming video until a receiver informs the sender that it is interested in receiving the stream The UDP receiver sends out a Start message every 30 seconds to the IP address in its streaming settings menu The streaming settings page is located on the receiving device s web page When a sender receives a Start message it will start streaming out to the receivers that are requesting it When the sender does not receive any Start message for one minute it will stop sending to that device To speed up the initialization process after bootup and configuration changes The UDP sender sends out a Ready to send message to the multicast IP address When the receiver gets this message it wil
29. hapter provides an overview of the technical specifications for your SymNet1 In this chapter Technical specifications 42 General 42 Connections 42 Video 42 Audio 42 Part numbers 42 Chapter 5 Technical specifications SymNet1 User Manual 42 Technical specifications General Connections Video Audio Part numbers All specifications are subject to change without notice GE believes all specifications are correct but no liability is assumed for omissions or errors External power supply 100 to 240 VAC auto ranging adapter Output voltage 12 Volts 1 33 Amp Power consumption 0 5 watts maximum Temperature Operating Storage 32 to 104 F 0 to 40 C 4 to 140 F 20 to 60 C Relative humidity Operating Storage 10 to 80 noncondensing 10 to 95 noncondensing Dimensions 1 13 x 9 28 x 6 3 in 29 x 236 x 161 mm Weight 3 lbs 1 30 kg Power 3 pin male connector Accessory I O port RS 232 R
30. he SymNet1 to the default multicast address The default multicast address is 230 for the first field and the balance being the unit s current IP address The SymDec 4 is set up as a receiver in Normal mode with the Receiver Cam Map IP address set at 192 168 10 20 The IP address of the sender and Use default multicast address checked The SymNet1 is set up as a sender with the mulitcast address set at 230 168 10 20 Once these settings are saved on their respective web pages the SymNet1 will begin sending multicasting video once requested and the SymDec 4 will begin receiving streaming video Figure 14 Sample UDP multicast settings To use a multicast address other than the default uncheck Use default multicast address on both web pages click the Advanced command in the mode drop down menu and enter the same multicast address in the Streaming address field SymNet1 User Manual 22 Advanced mode page The Advanced mode page provides settings for the following Streaming port Streaming address Sender control enable Sender control port Receiver control enable Receiver control port These settings must match exactly between the multicast device and any device which wants the stream Note Configured incorrectly IP multicast can become a serious drain on your networks resources If you are uncertain on how to set up IP multicast contact your network administrator or IS professional Figure 15 Adva
31. in such Documentation GE SECURITY does not warrant that the operation of the Software will be uninterrupted or error free GE SECURITY does warrant that the media on which the Software is furnished will be free from defects in materials and workmanship under normal use for a period of thirty 30 days from the date of delivery Media Warranty Period Except as specifically provided therein any other software and any hardware furnished with or accompanying the Software is not warranted by GE SECURITY Your exclusive remedy under this limited warranty for nonconforming Software shall be repair or replacement of the Software at the sole discretion of GE SECURITY To obtain a repair or replacement of nonconforming Software contact GE SECURITY Customer Service toll free at 888 GESECURity or online at www gesecurity com during the Software Warranty Period Except as expressly provided above the licensed product is provided as is without warranty of any kind either expressed or implied including but not limited to implied warranties of merchantability or fitness for a particular purpose and except as expressly provided above You assume the entire risk as to the quality and performance of the licensed product 6 Limitation of liability GE SECURITY s sole obligation or liability under this agreement is the repair or replacement of nonconforming software and or defective media according to the limited warranty above In no event will GE SE
32. l send out the Start message immediately if it is configured to receive from that sender It does not wait for 30 seconds Note The above information also applies if your sender and receiver are configured to use TCP instead of UDP Chapter 3 WebServer 19 SymNav software SymNav software is the next generation of software that supports MPEG4 based video compression The Symdec 1 SymDec 4 SymNet1 and SymVeo SV XP1 IP Camera all use MPEG4 compression SymNav software also connects to these products using UDP TCP protocols depending on your configuration The default setting is UDP Changing from UDP to TCP or TCP to UDP is accomplished through the SymNav software application SymNav software can connect to a maximum of four video streams This can be four separate SymDec units with one stream each or two SymDecs with two streams each Sample network setup We recommend that you set up video streaming on a private network The following configuration is based on the sample network diagram Figure 12 These settings are implemented through the individual unit s web page To access the unit s web page simply launch your Internet browser and input the unit s IP address in the address bar Typical numbers are shown for the purpose of illustration Real addresses must be chosen by the user based on actual network parameters At a minimum the following information must be known IP addresses of all the units involved in this network
33. nced mode Chapter 3 WebServer 23 Camera settings The Camera settings page Figure 16 provides settings for MPEG quality speed and resolution Several quality settings are available with different bit rates The latency settings control the video latency delay Selecting the low latency preset can increase the speed of the video but the quality will suffer There is also a setting to turn MPEG audio On or Off This page also allows you to select the camera title Figure 16 Camera settings MPEG settings Each of the following tables are presented in two different parts or formats The reference bandwidth values shown in the first half of each table are those used by the SymNet when the more generic Standard Medium and High settings are selected SymNet1 User Manual 24 Table 3 MPEG Settings NTSC Quality D1 2CIF CIF Field Rate Bitrate Field Rate Bitrate Field Rate Bitrate High 60 2000000 30 1000000 60 500000 30 1000000 15 500000 30 250000 20 666666 10 333333 20 166666 15 500000 8 250000 15 125000 10 333333 5 166666 5 166666 Medium 60 1800000 30 900000 60 450000 30 900000 15 450000 30 225000 20 600000 10 300000 20 150000 15 450000 8 225000 10 300000 5 150000 5 150000 Standard 60 1500000 30 750000 60 375000 30 750000 15 375000 30 187500 20 500000 10 250000 15 375000 8 187500 10 250000 Chapter 3 WebServe
34. nit for changes to take effect If unsuccessful download the flash file again and repeat the procedure SymNet1 User Manual 38 Flash recovery system Should the normal upgrade procedure fail or the system fail to boot up the Flash recovery system will automatically start to give you a chance to restore normal system functionality Flash recovery over the Ethernet To restore system functionality using Flash recovery over the Ethernet do the following 1 Launch your browser software 2 Enter the IP address of the SymNet1 in the address field of the browser and enter the username password 3 The Recovery page Figure 28 appears Figure 28 Recovery page 4 Click Browse and select the normal system bin file Click Send file 5 Click the Confirm and Reboot buttons to restart the unit 6 The unit should reboot to normal operation Chapter 4 Upgrading 39 Flash recovery over RS 232 If the network functionality is compromised you can use the Flash recovery procedure over RS 232 To use the Flash recovery over RS 232 do the following 1 Launch HyperTerminal and ensure the Port settings are 57600 baud 8 data bits 1 stop bit no parity and no flow control 2 Enter to display the menu and select 3 Enter recovery system 3 In the sub menu select 1 Reboot into recovery system 4 Enter Y to reboot 5 The unit should reboot to normal operation SymNet1 User Manual 40 This c
35. nnect to your IP network Contact your network administrator to obtain your network specific addresses Table 1 Default passwords Password name Program Changeable by user Default password Admin password WebServer Yes through the webserver admin Log In password SymNav Yes through the Security menu 12345 SymNet1 User Manual 6 SymNet1 connectors and indicators Figure 2 shows the SymNet1 connectors and indicators Figure 2 Connectors and indicators Connectors SymNet1 connectors include Power connector Connects the external power supply to the SymNet1 5RC I O connector Connects alarm audio RS 232 RS 485 input and output Video I O connector Input and output connection of two composite video signals through two separated BNC connectors Ethernet port Connects to a LAN or WAN Used for upgrading the software over the Internet and accessing the webserver Reset button Resets the SymNet1 Indicators SymNet1 indicators include Power LED Indicates power is on when LED is lit Line LED Indicates data activity on the ethernet port TX LED Indicates the unit is transmitting data RX LED Indicates the unit is receiving data Power LED TX LED RX LED Ethernet port Line LED Reset button Power connector I O port Video in out ports This chapter provides information on installing your SymNet1 including wiring connections and instructions on setting the IP address In this
36. on the SymNet1s video adapter cable 7 The RJ45 control cable supplied with the KTD 405 Keypad You can also use a standard straight through CAT 5 patch cable Chapter 3 WebServer 29 6 Click the Save button on both units web pages then click Connect on the transmitter side Figure 19 Figure 19 Transmitter settings Assuming all the other connections are valid the units should be passing through RS485 data SymNet1 User Manual 30 Alarm Setup This screen contains alarm input setup options Figure 20 Alarm Setup screen Options include Alarm Latch None Follow This alarm is active only while receiving alarm input Latched This alarm is activated until it is silenced and acknowledged Internal This setting changes the alarm to a videoloss alarm Alarm Duration Used in conjunction with the latched setting 1 second 10 seconds 20 seconds 30 seconds 40 seconds 50 seconds 1 minute Alarm Linked To Used with Internal Alarm Latch Videoloss Click on Save to make the changes and Cancel to ignore any changes Chapter 3 WebServer 31 Display options The Display options page Figure 21 allows you to enable disable display of the camera title and time on the monitor Figure 21 Display options Password settings The Password settings page Figure 22 allows you to change the username and password Type in a new username an
37. r 25 Reducing the bitrate bandwidth in video streaming will result in a loss of video quality and frame refresh rate Note 2 Field Rates equals 1 Frame Table 5 MPEG settings table PAL Table 4 MPEG Settings table NTSC cont d Bitrate Field Rates Field Rates Field Rates 60 30 20 15 10 5 60 30 20 15 10 5 60 30 20 15 10 5 2000kps X 1750kps X 1500kps X X X 1200kps X X X 900kps X X X X 600kps X X X X X X X 450kps X X X X X X X X X 300kps X X X X X X X X X X X 200kps X X X X X X X X X X X X X X 150kps X X X X X X X X X X X X X X X Color Code Meaning Preferred X Not recommended X Not available Quality D1 2CIF CIF Field Rate Bitrate Field Rate Bitrate Field Rate Bitrate High 50 2000000 25 1000000 50 500000 25 1000000 13 500000 25 250000 17 666666 8 333333 17 166666 13 500000 6 250000 13 125000 10 400000 5 200000 10 100000 5 200000 3 100000 SymNet1 User Manual 26 Reducing the bitrate bandwidth in video streaming will result in a loss of video quality and frame refresh rate 2 Field Rates equals 1 Frame Medium 50 1800000 25 900000 50 450000 25 900000 13 450000 25 225000 17 600000 8 300000 17 150000 13 450000 6 225000 10 360000 5 180000 5 180000 Standard 50 1500000 25 750000 50 375000 25 750000 13
38. r or decoder capability Video streaming with UDP and TCP IP support Flash recovery feature Chapter 1 Overview 3 Product contents The SymNet1 system consists of the following SymNet1 SymNet1 User Manual SymNav software CD 12 VDC 1 33 amp power supply 20 way 2 row terminal block connector three position connector RS 232 serial cable Check the package and contents Figure 1 for visible damage If any components are missing or damaged contact the supplier immediately Do not attempt to use the unit If for any reason they must be returned the contents must be shipped in the original packaging Figure 1 SymNet1 product contents SymNet1 20 way I O terminal RS 232 serial cable and ferrite sleeve Manual Power supply Three position terminal SymNav software CD SymNet1 User Manual 4 Installation environment You should consider the following environmental elements when installing the SymNet1 Power Ensure that the site s AC power is stable and within the rated voltage of the external power supply If the site s AC power is likely to have spikes or power dips use power line conditioning or an uninterruptible power supply UPS Ventilation Install the unit in a well ventilated area Take note of the locations of the cooling vents in the unit s enclosure and ensure that they are not obstructed Temperature Observe the unit s ambient temperature speci
39. raphs c 1 and c 2 thereof and as applicable the Government s rights to use modify reproduce release perform display or disclose the Software also are restricted as provided by paragraphs b 2 and b 3 of the Rights in Noncommercial Technical Data and Computer Software Small Business Innovative Research SBIR Program clause at DFARS 252 227 7018 9 Acknowledgment You acknowledge that You have read and understand this agreement and agree to be bound by its terms You further agree that this agreement is the complete and exclusive statement of the agreement between You and GE SECURITY and supersedes any proposal or prior agreement oral or written and any other communication relating to the subject matter of this agreement Intended use Use this product only for the purpose it was designed for refer to the data sheet and user documentation For the latest product information contact your local supplier or visit us online at www gesecurity com FCC compliance This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communi
40. re link to launch the Configuration page Figure 10 Figure 10 Configuration page The Configuration page allows you to remotely modify the following settings of the SymNet1 Network settings see Network settings on page 17 Streaming settings see Streaming settings on page 18 Camera settings see Camera settings on page 23 Serial settings see 2 Field Rates equals 1 Frame on page 25 Alarm setup see Alarm Setup on page 30 Password settings see Password settings on page 31 Network time protocol settings see Network time protocol settings on page 32 Factory reset see Factory reset on page 32 Chapter 3 WebServer 17 Network settings The Network settings page Figure 11 provides an alternate method of changing the SymNet1 s IP addresses You can also enable dynamic host configuration protocol DHCP and assign your unit a hostname DHCP is an Internet protocol for automating the configuration of devices that use TCP IP You can use DHCP to automatically assign IP addresses Figure 11 Network settings SymNet1 User Manual 18 Streaming settings The streaming settings pages set up the video streaming properties of the SymNet1 A certain level of IP network knowledge is required to properly set up video streaming Video streaming is the process that the SymDec family including SymNet1 and the Symveo SV XP1 IP camera use to listen on a specific UDP TCP port for control messa
41. s must be configured To access the web interface do the following 1 Launch Internet Explorer version 5 5 or later on any local Internet connected PC or laptop 2 Type in the unit s IP address xxx xxx xxx xxx or hostname see network settings page in the address field and press Enter The Enter network password box displays 3 Enter the correct username and password in their respective fields the default username and password is admin Click OK 4 The SymNet1 Home page appears Figure 8 Figure 8 SymNet1 home page The Home page provides the following links SymBrowser see SymBrowser page on page 15 Configure see Configuration page on page 16 Info see Info page on page 33 Upgrade see Upgrade page on page 36 Chapter 3 WebServer 15 SymBrowser page Click the SymBrowser link to launch the SymBrowser page Figure 9 The SymBrowser page provides access to live and recorded video without the need for additional software Simply type in the unit s IP address and click the Connect button The following features are available Right click on the video to switch from live or playback mode or view full screen Double click to switch from a quad stream to a nonquad stream and back again In playback mode use the Go to button to start playback from a selected time and date Figure 9 SymBrowser page SymNet1 User Manual 16 Configuration page Click the Configu
42. sword settings 31 Network time protocol settings 32 Factory reset 32 Info page 33 Chapter 4 Upgrading 35 Upgrade page 36 Flash recovery system 38 Flash recovery over the Ethernet 38 Flash recovery over RS 232
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