VXIpc 770/870B Series Installation and Troubleshooting
Contents
1. Push the upper ejector handle up and the lower ejector handle down until the controller pops out of the backplane connectors Slide the controller out of the chassis 3 VXIpc 770 870B Series Installation and Troubleshooting Removing the VXIpc 770 870B Series Component Side Cover The VXIpc 770 870B Series is housed in a metal enclosure comprised of a top and bottom cover to improve EMC performance and provide easy handling To access the jumper settings or install modules such as RAM or PCI cards you must remove the component side cover Remove the top cover by removing the screws that attach it to the module Installing and Upgrading RAM The VXIpc 770 870B Series uses 144 pin 133 MHz SDRAM and supports 64 128 256 and 512 MB SO DIMMs for a maximum of 512 MB There are two RAM sockets in the VXIpc 770 870B Series and you can change the amount of installed RAM by upgrading the SO DIMMs National Instruments recommends the following size SO DIMMs for use with the VXIpc 770 870B Series controller SDRAM 64 MB 4 MB x 64 SO DIMMs 10 ns 1 05 in max 128 MB 8 MB x 64 SO DIMMs 10 ns 1 05 in max 256 MB 16 MB x 64 SO DIMMs 10 ns 1 05 in max B Note National Instruments has tested and verified that the SO DIMMs we sell work with the VXIpc 770 870B Series We recommend you purchase your SO DIMM modules from National Instruments Other off the shelf SO DIMM modules are not guaranteed to work properly To add or r2. devices to ports as required by your system configuration Replace or close any doors or covers on the chassis Turn on the chassis The controller should now boot If the controller does not boot see What if the VXIpc 770 870B Series does not boot in the Troubleshooting section On the first boot of the controller a setup program automatically runs Follow the prompts in the setup program to fully configure your controller When prompted for the Windows serial number enter the serial number of the operating system from the included certificate Your controller is now ready for development Figure 1 shows a VXIpc 872B installed in the system controller slot of a National Instruments VXI chassis You can place VXI devices in any other slot VXIpc 770 870B Series Installation and Troubleshooting 2 ni com 1 VXIpc 872B Controller 2 VXI Chassis Figure 1 VXlpc 872B Controller Installed in a VXI Chassis How to Remove the Controller from the VXI Chassis The VXIpc 770 870B Series controllers are designed for easy handling To remove the controller from the VXI chassis National Instruments Corporation l 2 3 Shut down all applications and the operating system Turn off power Disconnect devices from the front panel ports as your system configuration requires Remove the retaining screws in the controller front panel
3. O OO EE VXIprc 770 870B SERIES INSTALLATION AND TROUBLESHOOTING This guide contains information about installing and troubleshooting your VXIpc 770 870B Series controller and components This guide refers to the VXIpc 770 870B Series User Manual which you should have received in either hardcopy or PDF format with your VXI controller The PDF version of this manual is also available online at ni com support Caution Electrostatic discharge can damage your controller To avoid such damage handle the controller only in a proper ESD controlled environment Installing the VXIpc 770 870B Series This section contains general installation instructions for the VXIpc 770 870B Series controller Consult your VXIbus chassis user manual or technical reference manual for specific instructions and warnings 1 Plug in your chassis before installing the controller The power cord grounds the chassis and protects it from electrical damage while you are installing the controller UN Caution To protect both yourself and the chassis from electrical hazards the chassis should remain off until you finish installing the controller 2 Remove or open any doors or covers blocking access to the chassis slots UN Caution If the controller is not configured for automatic System Controller detection be certain that the slot you select in your VXIbus chassis matches the controller configuration as either a System Controller device or a Non Syste
4. eplace RAM for the VXIpc 770 870B Series follow these steps 1 Remove the VXIpc 770 870B Series from the chassis See the removal instructions in the How to Remove the Controller from the VXI Chassis section 2 Remove the component side cover See the removal instructions in the Removing the VXIpc 770 870B Series Component Side Cover section 3 Add the SO DIMM modules to the empty SO DIMM sockets See Figure 2 B Note To ensure proper memory operation with a single SO DIMM configuration always populate slot XA2 For a two SO DIMM configuration populate slot XA2 with the higher capacity SO DIMM VXIpc 770 870B Series Installation and Troubleshooting 4 ni com Sx FE SQ BK G 1 SO DIMM Socket XA1 2 SO DIMM Module 3 SO DIMM Socket XA2 Figure 2 Installing a SO DIMM in a VXlpc 770 870B Series Controller Installing and Removing the Internal Hard Drive Follow these steps to remove the internal hard drive from your VXIpc 770 870B Series controller 1 Remove the controller from the chassis See the removal instructions in the How to Remove the Controller from the VXI Chassis section 2 Remove the component side cover See the removal instructions in the Removing the VXIpc 770 870B Series Component Side Cover section 3 Remove the four screws under the solder side cover that hold the hard drive in place 4 Carefully and slowly slide the hard drive toward the rear of the controller
5. m Controller device Installing the controller into a slot that does not correspond with the jumper setting can damage the controller the VXIbus backplane or both See the VXIpc 770 870B Series User Manual for jumper configuration information National Instruments NI ni com and VXlpc are trademarks of National Instruments Corporation Product and March 2002 company names mentioned herein are trademarks or trade names of their respective companies For patents covering 323118A 01 National Instruments products refer to the appropriate location Help Patents in your software the patents txt file on your CD orni com patents nicom NATIONAL Ea WiNsTRUMENTS 2002 National Instruments Corp All rights reserved 12 13 14 15 Insert the controller in the desired slot by aligning the top and bottom of the controller with the card edge guides inside the chassis Slowly push the controller straight into the slot until its plug connectors are resting on the backplane receptacle connectors Using slow evenly distributed pressure press the module straight in until it seats in the expansion slot The front panel of the controller should be even with the front panel of the chassis Tighten the retaining screws on the top and bottom edges of the front panel Check the installation Connect the keyboard and mouse to the appropriate PS 2 connectors Connect the VGA monitor video cable to the VGA connector Connect
6. ook for and possible solutions Things to Notice e Which LEDs come on The PWR LED should stay lit The IDE LED should blink during boot as the disk is accessed e What appears on the display Does it hang at some particular point BIOS Operating System etc If nothing appears on the screen try a different monitor Does your monitor work with a different PC If it hangs note the last screen output that you saw for reference when consulting National Instruments technical support e What has changed about the system Did you recently move the system Was there electrical storm activity Did you recently add a new module memory chip or piece of software Things to Try e Make sure the chassis is plugged into a working power source e Check any fuses or circuit breakers in the chassis or other power supply such as a UPS e Make sure the controller module is firmly seated in the chassis VXIpc 770 870B Series Installation and Troubleshooting 6 ni com e Remove all other modules from the chassis e Remove any nonessential cables or devices e Try the controller in a different chassis e Try a similar controller in this same chassis e Recover the hard drive on the controller For more information see the VXIpc 770 870B Series User Manual e Clear the CMOS For more information see the VXIpc 770 870B Series User Manual My controller boots fine until I get to Windows at which point I cannot read the screen This ma
7. s wrong Be sure the video driver is installed If it is not see the Drivers txt file on the hard drive or recovery CD ROM National Instruments Corporation 7 VXlpc 770 870B Series Installation and Troubleshooting What if there is a power loss during a BIOS update Create a crisis recovery disk Unzip crisis zip on the recovery CD Insert a blank floppy disk in the PC Run crisis exe or Wincrisis exe in Windows Follow the instructions to create the BIOS recovery floppy disk Insert the disk in the floppy drive and power on the controller The controller installs the BIOS from the disk National Instruments Technical Support For VXIpc 770 870B Series technical support contact National Instruments Internet Support Web address ni com support FTP site ftp ni com support Telephone Support Phone 512 795 8248 Fax 512 683 5678 Mailing Address 11500 North Mopac Expressway Austin TX 78759 3504 USA 512 683 0100 SLL 323118A 01 Mar02
8. to free the pins from the IDE connector UN Caution Be careful when sliding the hard drive toward the rear of the controller The hard drive could contact components on the motherboard causing severe damage to both the components and motherboard 5 When the pins are free of the connector lift the hard drive off the motherboard National Instruments Corporation 5 VXlpc 770 870B Series Installation and Troubleshooting B Note Always handle the hard drive in accordance with the handling instructions outlined by the hard drive manufacturer Follow these steps to install the internal hard drive in your VXIpc 770 870B Series controller 1 Be sure the insulating pad is properly placed on the motherboard over the hard drive ground plane 2 Set the hard drive on the motherboard and carefully slide the drive forward until it seats firmly in the IDE connector The insulating pad should be between the hard drive and the motherboard UN Caution Use care when installing the hard drive The rear of the hard drive could contact components on the motherboard causing severe damage to both the components and motherboard 3 Reinstall the four screws that hold the hard drive in place 4 Reinstall the component side cover The controller is now ready to be reinstalled in the VXI mainframe Troubleshooting What if the VXIpc 770 870B Series does not boot Several problems can cause a controller not to boot Here are some things to l
9. y include garbled output white screen black screen or an out of sync message from the monitor This problem usually results from having the video card output set past the limits of the monitor You will need to boot Windows in Safe Mode To do this reboot the controller As Windows begins to boot hold down lt F8 gt For Windows NT select Windows NT VGA MODE from the boot manager You should now be able to reset the video driver to lower settings Try setting the resolution to 640 x 480 and the refresh rate to 60 Hz Once you reboot you can raise these values again using the test option in Windows These settings are accessible through the Advanced tab of the Display item in the Control Panel Alternately you can try a different monitor preferably a newer and larger one How do I restore the operating system on my VXIpc 770 870B Series controller The VXIpc 770 870B Series controllers include a recovery CD There are two methods for recovering the hard disk to its original state recovery from a CD ROM or from a network For more information see the VXIpc 770 870B Series User Manual My CMOS is corrupted How do I set it back to default 1 Enter the BIOS setup program as described in the VXIpc 770 870B Series User Manual 2 Press lt F9 gt to load BIOS defaults Answer Y Yes to the verification prompt 4 Select Save and Exit Setup I can t change the display on the controller from 640 x 480 to 800 x 600 What
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