AXIS Panorama PTZ Network Camera User`s Manual
Contents
1. Power Supply gt Connector A single J ack socket PS D for connection of AXIS Panorama PTZ power supply The ter minal block connector provides an auxiliary connection point for AC or DC power to the A d eye RS 232 Serial gt Connector The serial connector pro vides the RS 232 interface for connecting a modem or the AXIS 2191 Audio Mod ule these functions are not supported A e l Note The power adapter supplied with your AXIS Panorama PTZ is country specific Please E check that the type you are using is correct AXIS Panorama PTZ User s Manual Assembling the AXIS Panorama PTZ Assembling the AXIS Panorama PTZ The information provided in this section will help you unpack and assemble the product correctly Please contact your dealer if anything is missing or damaged Hardware Inventory The following items are supplied with the AXIS Panorama PTZ Item Description type Quantity Network Camera AXIS Panorama PTZ Network Camera 2 Power adapter PS D 2 Power extension cable 3 3 meters 2 Camera Stand 1 Mounting bracket Jl Printed Materials AXIS Panorama PTZ Installation Guide 1 AXIS Warranty 1 Note The power supply for your AXIS Panorama PTZ is country specific Please check that the type you are using is correct The Mounting Assembly The mounting assembly consists of a single bracket used to join the 2 cameras together and a single stand on which the bra2. D DHCP server 24 E Ethernet 5 Ethernet address 25 ETRAX 100 28 F Factory Default Settings 18 Fast Ethernet 5 Firmware 27 Focus Assistant 20 Focusing 19 l 1 0 connector 8 Installation 10 IP address 10 IP setup methods 25 J J PEG image format 5 L Linux 6 Live View page 11 M Manual focusing 19 N Network connector 8 Network indicator 8 23 Network installation 10 O Obtaining upgraded firmware 27 Other IP setup methods 25 P Panorama 13 Password protection 17 Pinging Your IP Address 22 Power indicator 23 Power supply connector 8 Preset positions 14 Proxy server 23 PTZ tools 13 R Reset 18 RS 232 connector 8 S Security 17 Serial number 7 Status Indicator 20 T Technical specifications 28 Troubleshooting 22 U Upgrading the firmware 27 Users and passwords 17 30 Bea AXIS Panorama PTZ User s Guide Glossary of Terms ActiveX A control or set of rules used by a browser ActiveX controls are often downloaded and installed automatically as required ARP Address Resolution Protocol A protocol for assigning an IP address to a physical device address that is recognized in the local network The ARP command can be used to set the IP address for your product ARTPEC Axis Real Time Picture Encoder used for image compression BOOTP A protocol that can automatically configure a network device give it an IP address Bps Bits per second A unit for measuring
3. Configure the second camera using the Administration tools Check that both cameras are securely fastened on the bracket Ensure that all the clients accessing the images are using the same image resolution and compression Although the AXIS Panorama PTZ can be used outdoors exposure to extreme sunlight or halogen light may still cause serious damage to the CCD sensor Reposition your AXIS Panorama PTZ in a more shaded location immediately Note damage caused to the AXIS Panorama PTZ through overexposure to direct sunlight or halogen light is not covered under the product warranty Referring to the on line help adjust the White Balance setting and then try resetting the camera focus again using the Focus Assistant as described in Lenses and Focusing on page 19 If you have previously replaced the supplied CS type lens you may have inadvertently installed a C type lens without first fitting the required adaptor See also page 21 To solve this problem you need more light The performance of the camera is best in the range 100 3 000 lux Open the Display Properties in your desktop and configure your display to show at least 65 000 colors i e at least 16 bit Note Using only 16 or 256 colors on your computer will produce dithering artifacts in the image In Microsoft Internet Explorer ensure that ActiveX has not been disabled in the Internet Options menu e f using a DHCP server to set the IP addresses for the two camera
4. Operational information for each supported tool is available from the on line help Applications gt Operation gt Layout Wizards gt Installation gt Application gt Support gt Help gt Home 16 BRS eel AXIS Panorama PTZ User s Manual Tools Overview The table below provides an overview of the Administration Tools Settings Tool Description Image Focus the camera using the Focus Assistant and define the image attributes for your AXIS Panorama PTZ Network Configure TCP IP and SMTP E mail settings and make settings for Notification of change in IP address System Set the Date and Time create and delete Users and passwords and change the Administrator s password External Set the COM Port on the AXIS Panorama PTZ to use the AXIS 2191 Audio Module For further information please Devices refer to the AXIS 2110 User s Manual Panorama Configure the Panorama application See page 13 Applications Description Operation Choose to run your AXIS Panorama PTZ in Sequential or Alarm Mode determine when and how often images are taken using the Scheduler and define when the images are uploaded to an ISP or target FTP Web server Note that although these options may be enabled and available their use is not supported For further information please refer to the AXIS 2110 User s M anual Layout Determine the Layout for the Web page in which your images will appear Customize the page to your own design and incl
5. and if not installed and used in accordance with the instruction manual may cause interference to radio communications Shielded cables should be used to ensure compliance with EMC standards USA This equipment has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his her own expense will be required to take whatever measures may be required to correct the interference Europe C This digital equipment fulfills the requirements for radiated emission according to limit B of EN55022 1994 and the requirements for immunity according to EN55024 1998 residential commercial and light industry Liability Every care has been taken in the preparation of this manual if you detect any inaccuracies or omissions please inform your local Axis office Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpo
6. you should receive a reply similar to this Reply from x bytes 32 time 2 ms Contact your Axis reseller Check the Internet firewall with your system administrator Check if you need to configure the default router settings Configure the AXIS Panorama PTZ to upload your video images to an FTP server or an ISP 24 Notes aay Troubleshooting Symptoms The Panorama application displays an incomplete image and the text No image available The two images in the Panorama application are not joined satisfactorily No image using Refresh and or slow updating of images A series of broad vertical white lines appears across the image Bad focus Noisy images Poor quality images No images available in your browser application Possible causes The second camera has not been correctly configured Incorrect mounting on bracket Requests for images of varying size and resolution place a greater demand on the available file space within the AXIS Panorama BTA The CCD sensor becomes overloaded when the light is too bright This can happen e g with sunlight reflexes Focus has not been correctly adjusted No adaptor fitted with your C type lens Images may be noisy if you are using the AXIS Panorama PTZ in a very low light environment The display properties are incorrectly configured for your desktop ActiveX disabled AXIS Panorama PTZ User s Manual Remedial actions
7. PG LAN A local area network LAN is a group of computers and associated devices that typically share common resources within a limited geographical area Linux A popular operating system that is open source and practiclly free of charge Lux A standard unit for light measurement NWAY A network protocol that automatically negotiates the highest possible common transmission speed between two devices Null Modem Cable A cable used for connecting a PC to a serial device using the modem protocol for communication Ping A small utility used for sending data packets to network resources to check that they are working and that the network is intact PPP Point to Point Protocol A method allowing one computer to connect to another usually via a modem over a phone line Pre post alarm image The images from immediately before and after an alarm Protocol A special set of rules governing how two entities will communicate Protocols are found at many levels of communication and there are hardware protocols and software protocols SMTP A common e mail protocol TCP IP Transmission Control Protocol Internet Protocol A suite of network protocols that determine how data is transmitted TCP IP is used on many networks including the Internet TCP keeps track of the individual packets of information and and IP contains the rules for how the packets are actually sent and received URL Uniform Resource Lo
8. can be used for logging in to the unit for the first time but the default password must be changed to enable the camera s secu rity functions All Axis products are shipped with the same password as default By default the AXIS Panorama PTZ is set for anonymous user access which means that anybody on the network can view the video images from a browser To restrict open access simply register a sin gle authorized user with viewing rights This effectively disables the anonymous user service and restricts camera access to specified users If the anonymous user service is satisfactory for your application simply do not add any other users 17 18 Configuration AXIS Panorama PTZ User s Manual Reinstating the Factory Default Settings In certain circumstances it may be necessary to reinstate the Factory Default settings for your AXIS Panorama PTZ This is performed by clicking the Support link in the Administration Tools and then selecting Restart Reset or by pressing the Control Button Follow the instructions below to reinstate the product factory default settings using the Control button 1 Switch off the AXIS Panorama PTZ by disconnecting the power cable 2 Press and keep the Control Button pressed and then reconnect the power cable 3 Keep the Control Button pressed until the Status Indicator displays yellow note that this may take up to 15 seconds then release the button When the Status Indicator displays gree
9. speeds in networks A LAN might run at 10Mbps or 100M bps CCD Charged Coupled Device This is the camera component that converts the image to digital signals CGI Common Gateway Interface A set of rules or a program that allows a Web Server to communicate with other programs CS Mount C Mount Industry standards defining types of lens fittings The CS Mount positions the lens approx 5mm further from the CCD than the C Mount does DSL Digital Subscriber Line A means of transferring data via standard phone lines Ethernet A widely used networking standard ETRAX Axis own microprocessor Firewall A virtual barrier between a LAN Local Area Network and other networks eg the Internet Frame Grabber card Plug in hardware for grabbing images FTP File Transfer Protocol Used for simple transfer of files to and from an ftp server HTML Hypertext Mark up Language Used widely for authoring documents viewed in web browsers HTTP Hypertext Transfer Protocol The set of rules for exchanging files text images sound video and other files on the World Wide Web Intranet A private network limited to an organisation or corporation Usually closed to external traffic IP Internet Protocol See TCP IP IP number address A unique number used by a computer on the network to allow it to be identified and found JPEG A standard image format used widely for photographs Also known as J
10. time in a browser you will not be prompted for a user name or password You will be assumed to be the Administrator and will automatically be logged on as such with the user name root and the default password pass This root password should however be changed as soon as possible to enable the security function Also all Axis products are shipped with the same password as default For more information refer to System Security on page 17 Configuration AXIS Panorama PTZ User s Manual Configuration Having installed your AXIS Panorama PTZ and confirmed that it is accessible on the network it is now ready for further configuration Please note that both cameras must be installed and configured This section provides information on the minimum configuration necessary for the AXIS Panorama PTZ help on configuring the Panorama application as well as a general overview of the Web based Administration Tools Minimum Configuration The minimum configuration required for the AXIS Panorama PTZ should contain the following points e Configured TCP IP network settings allowing the product to communicate on the network The password for the default user Admin should be changed to enable the security function e Users should be defined and added thus providing these with access to the camera Although not required you may also wish to configure the following The system date and time e Images settings for resolutio
11. 1 1 200 Notes In Windows you can find out the IP address of your workstation by running winipefg Win m 95 98 ME or ipconfig Win NT 2000 XP from a command prompt e Server Privileges Although no special privileges are required for Windows 95 98 XP Home you do need Administrator privileges for Windows N1 2000 XP Professional You will now see Request timed out messages repeatedly returned in the window Connect an Ethernet cable to your AXIS Panorama PTZ and attach it to the network Network socket Connect the power adapter to the unit and connect it to your main power supply Power Supply Approximately 10 15 seconds after connecting power the message Reply from 172 21 1 200 or similar is returned in the Command Prompt window Ensure that the Power Indicator is permanently lit and that the Network Indicator flashes intermittently Exit Ping The installation is now complete and you are ready Network to access the AXIS Panorama PTZ from your browser as Indicator described in the next section Power Indicator AXIS Panorama PTZ User s Manual Network Installation 11 Verifying and Completing the Installation From Your Browser To access the AXIS Panorama PTZ start your browser and enter the IP address of either camera in the location or address field e g 171 21 1 200 7 Axis Panorama PTZ Network Camera Microsoft Internet E
12. AXIS Panorama PTZ Network Camera User s M anual AXIS Panorama PTZ User s Manual About This Document This document is intended for administrators and users of the AXIS Panorama PTZ Network Camera and is applicable for firmware release 2 34 This document should be used as a supplement to the Installation Guide and online information available via the Web based interface Later versions of this document will be posted to the Axis Website as and when required Safety Notices Used In This Manual Caution Indicates a potential hazard that can damage the product Important Indicates a hazard that can seriously impair operation Do not proceed beyond any of the above notices until you have fully understood the implications Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries Legal Considerations Camera surveillance can be prohibited by laws that vary from country to country Check the laws in your local region before using the AXIS Panorama PTZ for surveillance purposes Electromagnetic Compatibility EMC This equipment generates uses and can radiate radio frequency energy
13. al Number _ _Current PAddress 00 40 8C 3C 03 3C 172 21 2 131 Continuously listening for new servers a Make sure Home page of selected AXIS server your server was restarted less than 20 minutes ago No server selected above yet F Logfile Help Close Please enter the desired IP address Version 1 00 and then click the button to set it 2 Restart your AXIS Panorama PTZ 3 Select the serial number of your AXIS Panorama PTZ in the list The serial number is identical to the unit s MAC Ethernet address 4 Enter the IP address Click Set IP address The IP address will now be set 5 To access the home page of the AXIS Panorama PTZ click Home page of selected Axis server You can now configure the AXIS Panorama PTZ according to your requirements 6 Click OK to exit the program For more help during the installation of the IP address click Help or press the F1 key AXIS Panorama PTZ User s Manual Upgrading the Firmware 27 ppendix D Upgrading the Firmware The AXIS Panorama PTZ camera firmware is stored in flash memory This memory is provided by a silicon chip that just like any other ROM device retains data content even after power is removed Flash memory is unique because it allows its data to be erased and re written This means you can install firmware upgrades for your AXIS Panorama PTZ as they become available without having to replace any part
14. cator An address on the network V 90 An operating standard for telephone modems WAN Wide Area Network Similar to a LAN but on a larger geographical scale Web server A program on a computer that delivers the resources usually web pages requested by the web user the client Wizard A program designed specifically to guide the user through a procedure Typically used for installations and configurations
15. cket and the 2 cameras are mounted See below The cameras are mounted as shown here one the right way up and the other upside down The underside of each camera has one screw hole and one guide hole so that the bracket can only renead be fitted in the correct position guide hole Although the screw holes in the base of the stand allow the unit to be fastened to a wall or ceiling the cameras must still be horizontal This can be achieved by adjusting the ball and socket joint on the stand by up to 90 Ball and socket joint Important Please read the important information about outdoor use on page 19 Network Installation AXIS Panorama PTZ User s Manual etwork Installation The AXIS Panorama PTZ Network Camera includes 2 cameras The installation procedure described below should be followed for each camera 2 IP addresses are required Note the Serial number on the underside of the unit You need to know this to set the IP address Serial number same as MAC Ethernet number eg 00408c100086 00 40 8c 10 00 86 Assign your product with a unique IP address do not use the example address from a computer on your network as follows Start a Command Prompt and type these commands Syntax arp s lt Camera IP address gt lt M AC address gt lt my PC IP address gt ping t lt Camera IP address gt Example arp s 172 21 1 200 00 40 8c 10 00 86 172 21 1 193 ping t 172 2
16. cu vraecr gh isee dened ena was eeer gence 22 Problems Possible Causes and Remedial Actions 00 00 e eee eee 23 Appendix C Other IP Setup Methods cccueueeeeceacacneeeeneees 25 Using the AXIS IP Installer 45 od neta wed esdere eee ekeweetereeMhans ecb eeky 26 Appendix D Upgrading the Firmware 000ccceueeeeanaeeceeeneuee 27 Appendix E Technical SpecificationS 0 0 0 cece e eee eee e eee e eee 28 INdGX cect ieee cece ede t ee ee eee sie eet eet ea ieee ae 29 Glossary Of TEMS f6 cceivadees Goud Pet ee es tee dee ee tradida iradat 30 Overview AXIS Panorama PTZ User s Manual Overview The AXIS Panorama PTZ Network Camera is a digital TCP IP network camera kit that includes 2 cameras with wide angle lenses a complete camera stand and all of the required networking connectivity for distributing images or live video over an intranet or the Internet By mounting the 2 cameras on the special stand provided the combination of the cameras and the special software installed in them provides a lateral view of up to approximately 140 degrees Special Pan Tilt and Zoom controls are also provided so that users can quickly and easily steer the view to any point in the panorama The AXIS Panorama PTZ s built in Web server allows high quality remote surveillance images to be viewed directly from any browser on the network and provides full Web based control of the various management and configuration function
17. en a dialog asking where the image should be saved Select the location and click Save Setting up Preset Postions A preset position is a defined and saved configuration that steers the panorama view to a pre configured area of interest Up to 16 preset positions can be configured Preset positions are configured in the Administration tools by clicking Panorama gt PTZ Presets To set up a new preset steer the view to the desired position by clicking in the image or by using the Pan Tilt and Zoom bars When at the desired position enter a descriptive name in the field for Current Position and then click the Save button To set a position as the Home position that is the default position that is assumed whenever the Panorama is viewed position the view as desired check the box for Use current position as Home and finally click the Save button Any existing position named Home will be overwritten The Preset position time configurable from 0 0 to 2 0 seconds determines how quickly the view changes when selecting another preset position The Click time is similar to the Preset position time above but describes instead how quickly the view will change when clicking in the image AXIS Panorama PTZ User s Manual Configuration 15 The Administration Tools The Web based Administration Tools are used for configuring and managing your AXIS Panorama PTZ These tools are can be used at any time for reviewing and or refining the confi
18. es eee eee eee entered 4 Features and Benefits 2 inane eines Seti aee barter iae bce eertiaeergsiweedes 5 Physical Description ccc vi ces ce eee ee eet cede ewes eee ee ree ae sees 7 PIQUE ANE 400 23 4cakunsasaddtieendesdiiwias a 7 Rear Panel so seanar dheustects eden cdda cea eke budek wie edaw ete sues eke geen 8 Assembling the AXIS Panorama PTZ cece eee e eee e eee e eee 9 Hardware Inventory lt lt spree sed cucu eke weed oak es Bene ela eee oa ake 9 The Mounting Assembly o9 c55 Goss oo G34 Sued ess eel uee ees ee de oes 9 Network Installation cidevsreineeisededeceedeanderds eh eew Ree ae 10 CONTIOUIATION i da ak eS dees ea R RENEW h eee oe dene oa eS nes 12 Minimumi CONTIGUIGTION seers ders Go BROS ees cete ria dida tir ieie kee ed 12 Configuring the Panorama Application 0 0 cece 13 Using the Panorama PTZ J00IS lt i15 1542 eiat cidade eae bed thoes esd 13 Setting up Preset Postions ycucuahddecsahexetiedauekcica weer dius enaduwns 14 The Administration Tools lt 7 was stead s etaukela aden cea ekapasdeng mascara een ees 15 Reinstating the Factory Default Settings 0 0 cece eee e eens 18 Appendix A Lenses and Focusing 00ccucccee eee ce eee eens 19 Manual FOCUSING 2245 a0serne phair pede eis ers tex EE wee 19 Focusing using the Focus Assistant 0 ccc cece cece ee een eens 20 Appendix B Troubleshooting c0cceeee eee neuen eee eee aeeeeeeeee 22 Pinging Your IP AGGIES oie e
19. g it again Run the Ping utility as described inPinging Your IP Address on page 22 If Ping returns Destination host unreachable or similar the diagnosis is probably correct In Windows check that the IP address for your AXIS Panorama PTZ is on the same subnet as your workstation Exactly how this is done varies from one version of Windows to another See Windows help for more information If your AXIS Panorama PTZ and your workstation are on different subnets you will not be able to set the IP address Contact your network administrator If the table is empty re install the product ensuring that the IP address for your own PC is also used Type arp a to view the ARP table Note The AXIS IP Installer provides a good alternative to ARP Try disabling the proxy default in your browser Try replacing your network cable Test the network interface of the product by connecting a local computer to the unit using a standard Crossover hub to hub Cable If the above actions don t solve the problem the AXIS Panorama PTZ may be faulty In this case try to localize the problem by connecting the AXIS Panorama PTZ to the serial port of a local computer using a Null Modem Cable and report your findings to your local reseller Verify that you are using an AXIS PS D power supply To verify that the cables are functional Ping the address of a known unit on your network If the cabling is OK and your network is reachable
20. guration The tools are accessed from the Live View page as shown on page 11 Important e When accessing the Administration Tools for the first time during a session you will be assumed to be the administrator and will be logged in as such with the username root and default password pass e You should change the root password as soon as possible Until this has been done the security fea tures in the product be will not be enabled Furthermore all Axis products are shipped with the same password by default For further information refer to System Security on page 17 The Administration Tools are presented as links in the margin of the Administration Page Simply click the relevant link for the parameters you wish to configure The entire system is configured and modifed directly from these tools E Axis Panorama PTZ Network Camera Microsoft Internet Explorer File Edit View Favorites Tools Help Address http 172 1 21 200 adminjadmin shtml e OF dQ C03 40 80 pi Administration Tools Settings gt Image gt Network P System P External devices gt Panorama After initially setting up the AXIS Panorama with the available Wizards you use these Web based Administration Tools for configuring and managing your AXIS Panorama Click the links in the left hand margin to navigate your way around the Administration Tools and conveniently configure and manage the product in your Web browser Note
21. ing any standard serial modem Networking 10baseT Ethernet or 100baseTX Fast Ethernet TCP IP HTTP FTP SMTP NTP ARP and BOOTP 1 0 Connector 1 optical isolated alarm input 1 digital output max 24 V 100 mA with programmable digital input output for remote image storage via FTP or SMTP pre post alarm image storage Pan Tilt Zoom Pan up to 140 Tilt up to 65 Zoom from 0 24x to 4x Image Updating Up to 15 frames second on 10 100 Mbit networks Pre Post Alarm Buffer Up to 500 KB memory available for pre post alarm image storage Modem Connector Single 9 pin D SUB RS 232 connector max 115 Kbit s half duplex Operating Conditions Temp 40 to 105 F 5 to 40 C Humidity 20 80 RHG Approvals EMC FCC Class A C EN 55022 1994 EN55024 1998 Safety EN 60950 UL CSA Metrics per camera Height 1 6 4 1 cm Width 4 1 10 5 cm Length 6 9 17 5 cm Weight 0 56 Ib 0 26 kg excluding power supply Hardware ARTPEC 1 compression chip ETRAX 100 including 32 bit RISC 100 MIPS CPU 8 MB RAM 2 MB FLASH PROM Power External power supply 12 V AC 9 6 VA PS D included 9 15 V AC min 10 VA or 9 15 V DC min 7 W AXIS Panorama PTZ User s Guide Index 29 Index A Access rights 17 Administrator password 17 Anonymous user access 17 ARP 23 ARTPEC 1 28 AXIS IP Installer 25 C Compression 6 Configuration 12 Configure Panorama 13 Configure preset postions 14
22. ions The Axis warranty does not cover CCD damage caused by prolonged exposure to strong light To use the product outdoors it must be housed within a proper outdoor enclosure 8 Physical Description Rear Panel p Network Indicator _ Network Connector ____ After completion of the startup and self test routines this The AXIS Panorama PTZ multi colored indicator flashes as follows connects 10 100 M bps yellow activity on a 10M bps network Ethernet networks via a green activity on a 100M bps network J twisted pair category 5 lt red no physical connection to the network cable LObaseT and N S 100baseTX terminated using a standard RJ 45 connector The AXIS Pan orama PTZ detects the speed of the local network segment and varies the speed of data communica tion accordingly Y 2 n Vo Connector N _ Provides the physical interface to a digital output and a single digital photo coupled input that is used for connecting a variety of external alarm devices to the AXIS Panorama PTZ including IR sensors switches and alarm relays For more information on using these devices please see the AXIS 2110 User s Manual y SS I unit AXIS Panorama PTZ User s Manual ETT Cia Power Indicator Normally lit when power is applied If not lit or if flashing there is a problem with the external pete source d A
23. leges Although no special privileges are required for Windows 95 98 you do need Administrator privileges for Windows NT 2000 MAC Ethernet Address The AXIS Panorama PTZ is pre configured with a unique MAC Ethernet address based upon the serial number printed on the underside label of the unit where the serial number typically follows the format 00 40 8c xx yy zz You must know the MAC Ethernet address to complete the installation 26 Other IP Setup Methods AXIS Panorama PTZ User s Manual Using the AXIS IP Installer AXIS IP Installer is a Windows program that is ideal for setting the IP addresses for multiple Axis networking products on your network Also allowing you to access the home Web page of any Axis ThinServer device connected to your network this freely distributed software is available for download from www axis com Installing the AXIS IP Installer 1 Download the latest AXIS IP Installer software to your workstation and run the Setup_ PInstaller exe program to start the installation 2 The AXIS IP Installer Setup dialog is displayed on the screen 3 Follow the instructions as they appear on the screen 4 Click Finish to complete the installation Setting the IP Address with the AXIS IP Installer 1 Run the AXIS IP Installer from the Start menu The following window will appear r gt Please restart your AXIS server and then AXiSa select it by clicking on its serial number COMMUNICATIONS Seri
24. lined to provide device connectivity independent of any file server The AXIS Panorama PTZ is driven by a powerful AXIS ETRAX 32 bit RISC processor and includes the industry s first dedicated digital video remote monitoring compression chip the AXIS ARTPEC 1 Network Camera Servers Developer s Pages Axis maintains a specialist site for network camera developers New ideas and tools for software developers are often added For more information please visit www axis com Other functions and features The AXIS Panorama PTZ is intended primarily as a live view panorama camera The product may however contain other unsupported functions and features not covered in this manual For further information please see the AXIS 2110 User s Manual available from www axis com AXIS Panorama PTZ User s Manual Physical Description Physical Description Please read the following information to familiarize yourself with the AXIS Panorama PTZ making particular note of where the connectors and indicators are located This information provides a useful reference during the installation of the product Front Panel 6 Status Indicator gt lt Used in conjunction with the Focus Assistant this multi colored indicator can be con figured for use as a local focusing aid for further details please see page 19 Under normal conditions however the indicator shows the operational status of the camera as described below e gree
25. n indicates a healthy unit status e red the indicator will display red only if a problem with the AXIS Panorama PTZ has occurred Refer to Appendix B Troubleshooting Note The Status indicator also displays orange when re setting to the factory default settings as described on page 18 The Status Indicator can also be made to flash when L ever images are displayed in a browser See the on line help for more information J Control Button N Located to the left of Lens Assembly the lens assembly this Manual iris button is recessed AXIS wide angle lens within the product cas ing Using a pointed object press the button to restore the factory default settings as described in Reinstating with rotational focus control J the Factory Default Set tings on page 18 or to enable the Focus Assis A N tant as described in Serial Number N Lenses and Focusing on Located on the underside label of the AXIS page 19 J Panorama PTZ the serial number is identi XN A cal to the unit s MAC Ethernet address NS y Important Although the AXIS Panorama PTZ can be used both indoors and outdoors it is important to note that the charged coupled device CCD in the camera can become permanently damaged if exposed to too much direct sunlight or halogen light It is therefore important that the Adjustment Ring is not set fully open when installing the camera in bright light condit
26. n brightness compression etc Note that to maintain balance in the Panorama application these image settings should be made in each camera All of these settings can be configured and or modified at any time from the Administration Tools Please see the product s Online Help for more information Important To access the Administration Tools the product must first be installed on the network as described in Network Installation on page 10 Javascript must be enabled in your Web browser for the AXIS Panorama PTZ Web based interface to work AXIS Panorama PTZ User s Manual Configuration 13 Configuring the Panorama Application After completing the minimum configuration of the AXIS Panorama PTZ s 2 cameras click Panorama in the Administration Tools Note that the Panorma settings only need to be made in one of the two cameras 1 Configure check the IP addresses for the 2 cameras used by the application The IP address for the camera currently being used for the configuration should already be shown but the IP address for the other attached camera must be entered manually 2 Select the orientation for each camera i e select which camera will be the right way up and which will be upside down Set the maximum frame rate to be used or leave as Unlimited 4 Select the required image size The available options are 320x240 and 640x480 Other image settings are made in the standard administration tool
27. n which can take up to 1 minute the AXIS Panorama PTZ will then have been reset to the original factory default settings Notes Reinstating the original default settings will cause all parameters including the IP address to be reset Refer to Network Installation on page 10 for information on how to set the camera s IP address AXIS Panorama PTZ User s Manual Lenses and Focusing 19 Appendix A Lenses and Focusing The AXIS Panorama PTZ can be focused manually or with the help of the Focus Assistant The latter is useful if your AXIS Panorama PTZ is located remotely from your viewing workstation Having positioned the camera follow the instructions below to focus it Important Although the AXIS Panorama PTZ is intended for both outdoor and indoor use it is important to note that the charged coupled device CCD in the camera can become permanently damaged if it is exposed to excessive direct sunlight or halogen light It is therefore important that the Adjustment Ring is not set fully open when installing the camera in bright light conditions The Axis warranty does not cover CCD damage caused by prolonged exposure to strong light Manual Focusing Power on the AXIS Panorama PTZ and wait 10 seconds Start your browser and check the picture The Iris Adjustment Ring effectively closes Iris Adjustment Ring and opens the camera lens to regulate the Rotate the Focus Ring amoun
28. no movement Rotate the lens clockwise for close focus or anti clockwise for distant focus You will probably find that the Status Indicator displays green indicating a good level of focus several times during the full traverse of the lens assembly This is because several planes of focus exist within the camera s normal field of view Focusing the Camera Under Stable Conditions Before you begin _ For the focusing algorithm to work effectively always ensure that there is minimal movement within the camera s field of view when focusing as described below With reference to the illustrations follow the instructions below to achieve a good basic level of focus under normal stable conditions Important Do not press the Control Button for at least 10 seconds after powering on the unit as this will cause the product to return to the factory default settings AXIS Panorama PTZ User s Manual Lenses and Focusing 1 Set the Focus Ring to its extreme far focus Status Indicator position by turning it fully anti clockwise Pa 2 Rotate the Iris Adjustment Ring to an x i appropriate position for your installation as em follows indoor scene fully open 0 outdoor scene mid position between C and 0 3 Press and hold the Control Button using a paper clip or any other pointed object see illustration until the Status Indicator flashes Yellow This enables the Focus Assi
29. pictures in standard J PEG format one from each camera These are then joined together by the Panorama application Overview AXIS Panorama PTZ User s Manual High Compression and Sensitivity The fully configurable compression features afforded by the AXIS ARTPEC chip allow a normal quality image to be compressed to around 8 kbytes Actual file sizes vary according to lighting conditions although the product will work even in dark environments right down to 1 lux External Device Connection Can be used with IR sensors switches and alarm relays Security By using the AXIS Panorama PTZ s multi user password protection in combination with a company Internet firewall an administrator can decide whether individuals groups the whole company or the whole world can access the camera Compression and Performance With an adaptive frame rate dependent on the prevailing lighting conditions the AXIS Panorama PTZ delivers Motion PEG images at up to 15 images per second as well as single J PEG images that feature user defined compression levels Linux Operating System Including a Boa Web server the Linux operating system provides a stable platform for open source development in future releases of the product In accordance with the GNU General Public License Axis have published the kernel for this product at http developer axis com AXIS Technology Axis renowned chipset technology is built upon an open architechture stream
30. s The AXIS Panorama PTZ can be used in both indoor and outdoor environments When used outdoors the cameras must be housed in a suitable outdoor enclosure Use the camera for intruder detection process control industrial and public surveillance visual security image archiving or any other application requiring remote monitoring The AXIS Panorama PTZ minimizes the need for costly and complex coaxial cabling to press your installation overheads and provide you with an advanced yet cost effective network imaging solution None of the hidden accessories normally associated with digital cameras are required AXIS Panorama PTZ User s Manual Overview 5 Features and Benefits 140 degrees of lateral view The image stream from the AXIS Panorama PTZ features a wide lateral display of almost 140 degrees and up to 65 degrees of tilt The controls in the web interface allow the image to be zoomed tilted up and down and panned from right to left Multiple viewers can see any part of the panorama independently of each other Full coverage all the time The full field of view is constantly being covered Even if a user is zoomed in on a particular part of the view images are still streamed from the whole panorama which is useful if you are recording see below from one particular part of the view but are viewing another part This allows you to go back and view the part you weren t looking at at the time of the event Continuou
31. s New firmware can simply be loaded into the AXIS Panorama PTZ over the network Obtaining Upgraded firmware The latest version of the AXIS Panorama PTZ firmware is available free of charge from the Axis Website at www axis com or from your local distributor Upgrading the firmware The AXIS Panorama PTZ firmware is upgraded over the network using FTP See the detailed instructions supplied with each new release Important e Always read the instructions provided with each new release prior to upgrading your firmware e Upgrading normally takes between 30 seconds and 10 minutes although it can take longer After starting the process you should always wait at least 20 minutes before power cycling the AXIS Pan orama PTZ even if you suspect the upgrade procedure has failed e In controlled environments flash memory upgrades provide a very safe method for upgrading firm ware However flash products can become damaged if the upgrade operation is not performed cor rectly Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the user Technical Specifications AXIS Panorama PTZ User s Manual Appendix E Technical Specifications System Requirements TCP IP support on Windows 95 98 NT 2000 or XP Microsoft Internet Explorer 4 x or higher to use the Axis ActiveX component AXIS Camera Control Network Connection RJ 45 twisted pair cable or remote connection us
32. s please ensure that these addresses are configured as static and not dynamic otherwise the Panorama application will need to be reconfigured each time the IP address changes lf you still have a problem after reading this information please contact your reseller or visit the Axis Support Web at www axis com techsup AXIS Panorama PTZ User s Manual Other IP Setup Methods 25 Appendix C Other IP Setup Methods In addition to the ARP command described in the Installation section you can alternatively set the IP address for your AXIS Panorama PTZ using the following methods Method Operating Systems Notes AXIS IP Installer Windows 95 98 M E and See Using the AXIS IP Installer on page 26 NT 2000 DHCP Most When using a DHCP server to set the IP This method should only be used if you know which addresses for the two cameras ensure that IP address the DHCP server will give the camera or these addresses are configured as static and if your version of DHCP can update a DNS server not dynamic otherwise the Panorama appli which then allows you to access the camera using cation will need to be reconfigured each time a name the IP address changes Notes Do not use the default or IP address featured in these examples when installing your AXIS Pan orama PTZ If in doubt consult your network administrator to obtain an unused IP address Make sure the AXIS Panorama PTZ is powered up and attached to the network Server Privi
33. s in each camera See Minimum Configuration above Using the Panorama PTZ Tools The most common way of changing the Panorama view is to use the Pan Tilt and Zoom bars provided in the product s web page as shown in the illustration below The bars can either be clicked anywhere along their length whereupon they will go directly to that position or zoom or alternatively the arrow heads at the ends of each bar can be used whereupon the position or zoom is changed step by step Preset positions list jemo wel Tilt bar tba Snapshot button Ad Down H Voie LES ee Ss PAN Let a gt Right Home button Pan bar ee ma AXIS Panorama PTZ a 14 Configuration AXIS Panorama PTZ User s Manual It is also possible to pan and tilt the view simply by left clicking with the mouse in the image whereupon the image centers on the clicked position To zoom in or out either use the mouse wheel or right click in the image and select the operation from the menu that appears Selecting Zoom in or Zoom out will change the zoom in steps whereas selecting Maximize view will zoom the image all the way out To go to an existing Preset position select it from the drop down list to the left The view automatically changes to that position See the following for information on setting up preset positions To save a J PEG snapshot of the current view click the button provided This will op
34. s may also be used with the cameras but there is no guarantee that the Panorama application will function correctly For more information on replacing lenses please see the AXIS 2110 User s Manual 21 22 Troubleshooting AXIS Panorama PTZ User s Manual Appendix B Troubleshooting This appendix provides useful information on solving problems you might have with your AXIS Panorama PTZ Pinging Your IP Address By sending a packet to the specified address and waiting for a reply the Ping utility can determine whether a specific IP address is accessible It also provides a useful method for confirming addressing conflicts on the network Follow the instructions below in association with Problems Possible Causes and Remedial Actions on page 23 and run the Ping utility to troubleshoot TCP IP problems on your network 1 Start a Command window and type ping x x x x where x x x x iS the IP address of the AXIS Panorama PTZ 2 If you receive the reply destination host unreachable then the AXIS Panorama PTZ is not accessible on your subnet You must obtain a new IP address and reinstall the unit If this does not solve the problem disconnect the AXIS Panorama PTZ from the network and run Ping again See the table below for an interpretation of the results Ping Reply Interpretation and recommendation Reply from lt IP address gt bytes 32 time 10 The IP address is already in use and cannot be used again You mus
35. s recording The entire panorama can be recorded continuously or after an alarm event has occurred Images are sent from the two cameras regardless of pan tilt and zoom actions by users and in a non panorama raw format This is an advantage if images are to be used as evidence in legal proceedings as they are then in their original unaltered state Note that recording upload must be configured for each camera Static Camera The AXIS Panorama PTZ is defined as a static camera that is the camera combination does not physically move when the panorama is viewed there are no moving parts at all This can be significant when using the camera in a surveillance situation where manoeverable cameras are prohibited Easy to Use The AXIS Panorama PTZ requires no other special hardware or software All you need is Microsoft Internet Explorer 4 x or above The AXIS Panorama PTZ has complete plug and picture functionality just assign an IP address and then view live images in your browser Simple Installation and administration Connects directly to Ethernet or Fast Ethernet networks Configuration and management via the product s own Web based Administration Tools Image control time stamping and upload configuration are all accessible from the tools Outdoor Use When installed in an appropriate outdoor housing the AXIS Panorama PTZ can be used in outdoor applications Standard Image Format The AXIS Panorama PTZ delivers high quality
36. se Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material Trademark Acknowledgments Acrobat Adobe Boa Ethernet IBM Internet Explorer LAN Manager Linux Macintosh Microsoft Netscape Navigator 0S 2 Scalado UNIX Windows WWW are registered trademarks of the respective holders J ava and all J ava based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Axis Communications AB is independent of Sun Microsystems Inc Support Services Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can Download user documentation and firmware updates Find answers to resolved problems in the FAQ database Search by product category or phrases Report problems to Axis support staff by logging in to your private support area Visit the Axis Support Web at www axis com techsup AXIS Panorama PTZ Network Camera User s Manual Revision 1 0 Part no 20188 Dated J une 2003 Copyright Axis Communications AB 2003 AXIS Panorama PTZ User s Manual 3 Table of Contents OVEIVIOW cece rasne tradar reed Re
37. stant sets the Status Indicator to Focus Mode and simultaneously starts a focusing algorithm that regularly calculates the quality of focus within the camera s field of view 4 Turn the Focus Ring slowly clockwise until the Status Indicator displays Green that is until a Good level of focus is achieved The Status Indicator displays different colors to represent a predefined level of focus see table below 5 Return to your browser application and review the picture quality Repeat step 5 only if you consider the focal distance as too distant until you are satisfied with both the focal distance and focus quality 6 To exit the Focus Assistant press and hold the Control button until the Status Control Button Indicator flashes Yellow The Status Indicator displays Green after releasing the button Notes The Focus assistant can also be enabled and disabled from the Image Focus page cae A Good level of focus is normally attainable throughout several planes within the camera s focusing spectrum The Status Indicator displays Green to indicate a Good level of focus at 80 of optimum focus Since optimum focusing is dependent on the camera s field of view it is important to scan the focusing plane from the closest to furthest perspectives before attempting any fine tuning Replacing the Lens The lenses supplied with the AXIS Panorama PTZ are intended specifically for use with the Panorama application Other compatible lense
38. t obtain mS a new IP address Request timed out This IP address is not used and is available for use with your AXIS Panorama PTZ If you already installed the unit using this IP address the installation may have failed Reinstall the unit Also check all cabling AXIS Panorama PTZ User s Manual Troubleshooting 23 Problems Possible Causes and Remedial Actions Symptoms The AXIS Panorama PTZ cannot be accessed from a browser The Power indicator is not constantly lit The Network indicator displays red The Active and Network indicators flash every 0 5 seconds The AXIS Panorama PTZ works locally but not externally Possible causes The IP address is already in use by another device The IP address is located on a different subnet In Windows 95 the ARP table was empty when you tried to set the IP address Possible problem with your proxy server Other networking problems Faulty power supply Faulty cabling Hardware failure Firewall protection Default routers required The Internet site is too heavily loaded Remedial actions Disconnect your AXIS Panorama PTZ from the network Run the Ping utility as described in Pinging Your IP Address on page 22 and follow the appropriate recommendations Note The assigned IP number can be assumed valid if Ping returns request timed out in which case you should set the IP address again power on the AXIS Panorama PTZ and then try accessin
39. t of light entering the camera Closing l toan appropriate posi the ring reduces the amount of light to pro Focus Ring t n a n o duce a better depth of field and focus over a fied with the quality of greater distance whereas a more open lens the camera image provides better results in low light condi tions Rotate the Iris Adjustment Ring to an appro priate position for your chosen installation as follows e indoor scene fully open 0 outdoor scene mid position between C and 0 S Status Indicator O O Control Button Note The unit is supplied with the lens set in approximate focus position EZE 20 Lenses and Focusing AXIS Panorama PTZ User s Manual Focusing using the Focus Assistant The Status Indicator used in conjunction with the Focus Assistant provides an immediate visual display that will help you achieve a good basic level of focus at the point of installation Focus Quality Once set to Focus Mode the Status Indicator displays the following colors which represent predefined levels of focus Color Level of Focus Focus Quality Red 0 60 Poor Yellow 60 80 Reasonable Green 80 100 Good Rotational Focus Control The lens provided with the AXIS Panorama PTZ has rotational focus control that allows the focal length of the lens to be adjusted manually The lens is used to establish the basic level of focus when the image is stable that is when there is little or
40. ude your own logos links and title texts and enable or disable specific function buttons Support Description General Displays various useful information about how and where to get help as well as providing tools for restarting and resetting the unit Help Starts the product s on line help AXIS Panorama PTZ User s Manual Configuration System Security To prevent unauthorized use the AXIS Panorama PTZ supports multi user password protection and access is restricted to defined users only The system Administrator s has unrestricted access to the camera s Administration Tools and can determine the registration and access rights for all users User Access Rights Cl ick System and then Users to perform any of the following tasks edit the administrator root password define add and delete user names and passwords assign individual access rights to a selected user where each user is given one or all of the fol lowing levels of access e Admin a user granted Admin rights has unrestricted access to the camera s Administra tion Tools and can consequently determine the registration of all users e Dial in provides the user with dial in modem access to the AXIS Panorama PTZ View provides the lowest level of access which allows the user to view the images only Adding at least one such user will disable anonymous users Important The Administrator s default user name and password set to root and pass
41. xplorer J E lol x Eile Edit view Favorites Tools Help Address 172 21 1 200 i 9 OF G QH09 5 450 2 This opens the Live View page which is the default application page The page provides a link to the product s Administration Tools providing access to all of the camera s settings including those for the Panorama application which must be configured correctly before use Please see Configuration on page 12 4 Axis Panorama PTZ Network Camera 2 34 Microsoft Internet Explorer File Edit View Favorites Tools Help Address http 172 21 1 200 panorama panorama shtml J c gt O04 4a90 8 455 8 EORMMUNICATIONS gt Administration Tools gt Standard iew ae TA The Administration Tools provide Al gt Demo web access to the Panorama settings Preset positions Home z Take snapshot Take snapshot and all other available settings i ers Ce CS Ree 7 LITLI RIITA PAN Left 4 gt Righ To quickly find information and help when using the camera please refer to the Online help available from the administration tool pages a Down El Important To enable the Panorama application you must set Microsoft Internet Explorer to allow ActiveX con trols and install the Axis Panorama Viewer ActiveX component onto your computer The application will not function without this component e When accessing the Admin Tools for the first
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