VLAN-100SD Voice Logger
Contents
1. DNS Server no default value User name vlansd Password 1234 Chapter 2 IP Address Configuration 2 IP ADDRESS CONFIGURATION In order for the logger and the host computer to communicate properly their IP addresses must be in the same subnet If the logger s default subnet address specified in the Default Parameters section in this manual is not the same as the host computer s then one of them usually the logger s needs to be changed The ETM program found on the installation CD can be used to change the logger s IP address The logger s new IP address must be in the same subnet as the host computer and not conflict with any other devices on the network If the router has DHCP enabled choose an IP address that is out of the DHCP s address range The DHCP s address range can be found in one of the router s configuration menus To find out the subnet address of the host computer open the Command Prompt in Windows Accessories Type ipconfig and press the Enter key The IP address of the host computer along with other information will be displayed The subnet address usually consists of the first three octets For example if the IP address is 192 168 0 5 then the subnet address is 192 168 0 In this case the logger could use an address like 192 168 0 88 if it s not already used by another device on the same network Note that the logger s new IP address must not conflict with i e not to be exactl2. 30 minutes the maximum value is 3600 seconds Min Record Length Calls shorter than this length will not be recorded Note that if the call exceeds this length then the entire call is recorded not just the portion of the call after this length Record Controlled by DTMF If enabled this function allows the user to control during or at the end of the call whether the recording should be saved or not It is recommended that the string be selected to contain at least three touch tones for best results if Keep Record is selected the recording will not be saved unless the specific string of touch tones are pressed If Delete Record is selected the recording will be saved unless the specific string of touch tones are pressed Work Hours e Always channel will always be enabled e Never channel will always be disabled e Customize Specify up to four time periods for the channel to be enabled expressed in 24 hour time format HH MM SS Select Customize and the following screen appears 13 Chapter 4 System Commands Set Work Hours i Choose Work Days C Sunday C Monday El Tuesday El Wednesday 1 Thursday O Friday CI Saturday Select the work days and click Add Enter the time period in the appropriate fields Up to 4 different work periods can be added To delete an entry click its Delete button Set Work Hours Delete Choose Work Days C Sunday M Monday Tuesday M W
3. 4 SYSTEM COMMANDS Click on the desired command listed on the left pane to access its page A Record Search Z Time Period CHANNEL SETTINGS 2011 Year 4 vMonth 7 Day 0 Hour 0 Minute 0 Second RECORD SETTINGS STORAGE SETTINGS 2011 Year 4 Month 7 Day 11 Hour 2 y Minute 58 Second NETWORK SETTINGS LINE SETTINGS Caller ID DTMF Ring Equalto More than Less than Times Record Length Equalto More than Less than Seconds OK Available search keys are described below If more than one search keys are enabled then a file must match all search keys in order to be found Time Period Check the checkbox to enable The search will be confined to the specified date time period Caller ID The caller ID string from an inbound call The string may be partial DTMF The touch tone s detected during the entire recording period The string could include but is not limited to the phone number dialed from an outbound call The string may be partial Touch tone detection may be disabled if desired see the Record Settings page for details Rings The number of rings before the call is answered equal to more than or less than This key is meaningful only when the Start Method is set to Local Phone Record Length The length of the record in seconds equal to more than or less than Click OK to start searching If no records are found then the following dialog box will appear
4. BOX 2 Configuration x VLAN 100SD 0 2011 04 11 08 40 42 2011 04 11 08 41 53 00937182116 0 2011 04 11 08 10 30 2011 04 11 08 11 21 0937182116 0 2011 04 08 15 36 10 2011 04 08 15 36 24 213 0 2011 04 08 14 38 36 2011 04 08 14 40 55 27812939 5 2 2011 04 08 14 38 33 2011 04 08 14 38 35 27812939 0 2011 04 08 14 35 42 2011 04 08 14 36 39 00920154197 0 2011 04 08 14 35 27 2011 04 08 14 35 41 00920154197 0 2011 04 08 14 19 15 2011 04 08 14 19 38 00920154197 2 2011 04 08 13 51 29 2011 04 08 13 52 27 217 D 2 2 2011 04 08 11 54 49 2011 04 08 11 55 11 217 1B1 2 2011 04 08 11 50 29 2011 04 08 11 50 42 29231071 0 2011 04 08 11 48 38 2011 04 08 11 49 02 13 1 2011 04 08 11 31 22 2011 04 08 11 36 01 0936480563 541 1 2011 04 08 11 24 33 2011 04 08 11 26 55 0936480563 0 2011 04 08 11 21 37 2011 04 08 11 21 57 206 0 2011 04 08 11 16 00 2011 04 08 11 16 37 CHANNEL SETTINGS RECORD SETTINGS STORAGE SETTINGS NETWORK SETTINGS LINE SETTINGS First Page Page F Page Down Last Page New Searc 2 English To toggle between relative and absolute time during playback click Time Saving a Record This function copies the selected record from the logger to the host computer for whatever purposes it may serve This allows you to backup important records because they will eventually be lost due to storage recycling To copy arecord move the cursor over the record s Start Time field After the cursor changes to a ha
5. Delay during the conversation Start Mode OLocal Phone A VOX Record Stop Delay 5 Seconds VOX Level 500 0 10000 Manual VOX Level This setting is used when the VOX start mode is selected Enter a value from 0 10000 If the VOX level is set too low the system becomes too sensitive to line noise resulting in bogus recordings If the VOX level is set too high the system is more likely to stop recording prematurely Start with the default value and make adjustments if necessary Stop Delay This setting is used when the VOX start mode is selected Enter a value measured in seconds If the Stop Delay is short phone calls are more likely to be broken into two or more records If the 15 Chapter 4 System Commands Stop Delay is long consecutive phone calls are more likely to be saved as one record if they occur within short intervals Typically a value between 3 to 5 seconds works the best Manual This method detects the status of the unit s Record button recording starts when the button is pressed down and stops when the button is popped up This method is often used for microphone recording Digital Audio Parameters Pre Amplifier Sets the gain in decibels of the pre amplifier Record Gain This helps to compensate for weak signals on the line A higher value means a stronger boost You can also select AGC to let the system automatically adjust the gain for each call Codec The type of analog to dig
6. Disable this option e no ip Link to no ip com with the following account DDNS User Name Enter the user name of your no ip com account DDNS Password Enter the password of your no ip com account Host Name Enter the host name of your no ip com account Internet Service HTTP Server Port Web port for accessing the logger via the Internet Contact your network administrator to get the necessary information if this port is used in your router Status Port Port for updating information such as dialed number and caller ID SyncTime with PC Click the Computer Time Sync to Device button to synchronize the logger s internal clock with the host computer s NTP Network Time Protocol NTP is a protocol used to synchronize clocks over the Internet If NTP Server is enabled the logger will automatically synchronize its clock with a NTP server once every 4 hours Be sure to configure the DNS server if the NTP server you enter is a domain name instead of an IP address NTP Server Enable and select a NTP server from the list or you can enter the IP address or the domain name of a NTP server not on the list Time Zone Select the time zone for your location Update Software 20 Chapter 4 System Commands From time to time new software versions may become available for fixing bugs and or adding new functions You should enter here the server information IP address and port number obtained from your dealer When it s time t
7. activity Off Ethernet link not established On Channel is recording REGONE mee Off Channel is not recording Manual Record Button If the start mode is set to Manual recording will start when the button is pressed down and stop when the button is popped up Chapter 1 Hardware Installation Rear Panel VLAN 100SD RECORDER ae Oo A Do E H0 IP GAIN DIN LmicJ MIC LINE RESET USB LAN LAN RJ 45 Ethernet jack USB USB ports for connecting an external USB drive RESET Use this button to reset all settings including user name and password to factory default With the power turned on press the button for at least 7 seconds LINE RJ 11 phone jack LINE MIC Recording source selection LINE telephone or MIC microphone GAIN Microphone sensitive adjustment I P 1 8 microphone jack DC 12V Power jack C Storage Considerations The logger has a fairly large amount of internal memory for data storage It can also be configured to use an external USB drive instead Using an external USB drive may be quite beneficial in some cases For example telephone agents of different shifts may each use a different USB drive keeping the recorded data separate and private In order to use an external USB drive the system must be configured accordingly on the Storage Settings page No matter how much memory there is it will eventually be filled up with data if nothing ever gets deleted To prevent this from ha
8. disable other installed firewall please refer to its manual The firewall should be re enabled after changing the IP address 3 Chapter 2 IP Address Configuration Double left click the target device or highlight it and select Config gt IP Address from the menu Eletech Ethernet Manager For VLan Serial Ver 2 3 0 1 View Banni IP Address Enter Device Settings Alt Enter HAC Address Version Elapse Time 255 6 00 01 3D 82 03 C6 1 ULAN 166SD 26166421 665266 Devices detected 1 The following window will appear Change the IP address enter username and password then click OK By default username is vlansd and password is 1234 Do not use the IP address shown below it s just an example Set IP Address IP Address 1169 254 72 176 Subnet Mask 255 255 255 0 User Name vlansd _ Cancel Password Note that the IP address will fail to change if incorrect username or password is entered The new IP address should become effective in about 20 seconds as indicated by the Auto refresh time shown on the lower left corner of the window KS Ethernet Manager Yer 2 0 View Config IP Address Subnet Mask MAC Address Version Elapse Time 192 168 1 100 255 255 255 8 66 61 3D 82 63 CC 1 ULAN 166SD 20100318171745 Auto refresh in 11 seconds Devices detected 1 If the new address conflicts with another device on the network Windows will display an error message In this case the add
9. 10 Chapter 4 System Commands Otherwise a screen similar to the following will appear cad gt e http 169 254 72 176 viansys viancgi index BOX e Configuration x VLAN 1005D Device Name Agent Name Phone Number StopTime Record Length CallerlD DTMF SD 176 Eric 206 0 2011 04 11 08 40 42 2011 04 11 08 41 53 00937182116 SD 176 Eric 206 02011 04 11 08 10 30 2011 04 11 08 11 21 0937182116 SD 176 Eric 206 0 2011 04 08 15 36 10 2011 04 08 15 36 24 213 SD 176 Eric 206 0 2011 04 08 14 38 36 2011 04 08 14 40 55 27812939 5 SD 176 Eric 206 2 2011 04 08 14 38 33 2011 04 08 14 38 35 27812939 SD 176 Eric 206 0 2011 04 08 14 35 42 2011 04 08 14 36 39 00920154197 SD 176 Eric 206 0 2011 04 08 14 35 27 2011 04 08 14 35 41 00920154197 SD 176 Eric 206 0 2011 04 08 14 19 15 2011 04 08 14 19 38 00920154197 SD 176 Eric 206 2 2011 04 08 13 51 29 2011 04 08 13 52 27 217 D 2 SD 176 Eric 206 2 2011 04 08 11 54 49 2011 04 08 11 55 11 217 181 SD 176 Eric 206 2 2011 04 08 11 50 29 2011 04 08 11 50 42 29231071 SD 176 Eric 206 0 2011 04 08 11 48 38 2011 04 08 11 49 02 13 SD 176 Eric 206 1 2011 04 08 11 31 22 2011 04 08 11 36 01 279 0936480563 541 SD 176 Eric 206 1 2011 04 08 11 24 33 2011 04 08 11 26 55 142 0936480563 SD 176 Eric 206 0 2011 04 08 11 21 37 2011 04 08 11 21 57 20 01 SD 176 Eric 206 0 2011 04 08 11 16 00 2011 04 08 11 16 37 37 13 CHANNEL SETTINGS RECORD SETTINGS STORAGE SETTINGS NETWORK SETTINGS LINE SETTINGS A Mark Play Pause Stop
10. 2 26 05 0 90 12 26 08 0 Check Share memory fail 12 26 09 1 91 12 26 12 0 92 12 26 13 0 93 12 26 13 0 94 12 26 13 0 95 12 26 13 0 96 12 26 14 0 97 12 26 16 0 98 12 26 16 0 99 12 26 17 0 Index file create Successfully 12 26 19 0 Share Memory Create Sucessful 12 26 19 0 Share Memory2 Create Sucessful 12 26 19 0 Share Memory3 Create Sucessful 12 26 19 0 recycle ready 12 26 19 1 vlanwdog ready 12 26 19 2 malloc error voice buffer 12 26 25 0 Appendix 6 When the index file is successfully created the following window will appear and then shortly changes to the Record Search window A ES hittp 169 254 72 176 viansys viancgi index P BC X 8 Configuration 2 VLAN 100SD RECORD SEARCH CHANNEL SETTINGS RECORD SETTINGS NETWORK SETTINGS LINE SETTINGS System Check umount mnt sd mount t vfat dev sdb1 mnt sd Checking SD Card SD OK Creating new index file 99 Index file create Successfully Share Memory Create Sucessful Share Memory2 Create Sucessful Enable System Channel Timer VLan100SD Ready 23
11. 2939 SD 176 Eric 206 02011 04 08 14 35 42 2011 04 08 14 36 39 00920154197 SD 176 Eric 206 O 2011 04 08 14 35 27 2011 04 08 14 35 41 14 00920154197 SD 176 Eric 206 0 2011 04 08 14 19 15 2011 04 08 14 19 38 00920154197 SD 176 Eric 206 2 2011 04 08 13 51 29 2011 04 08 13 52 27 217 D 2 SD 176 Eric 206 2 2011 04 08 11 54 49 2011 04 08 11 55 11 217 181 SD 176 Eric 2 2011 04 08 11 50 29 2011 04 08 11 50 42 29231071 SD 176 Eric 0 2011 04 08 11 48 38 2011 04 08 11 49 02 13 SD 176 Eric 4 2011 04 08 11 31 22 2011 04 08 11 36 01 0936480563 541 SD 176 Eric 1 2011 04 08 11 24 33 2011 04 08 11 26 55 0936480563 SD 176 Eric 0 2011 04 08 11 21 37 2011 04 08 11 21 57 SD 176 Eric 0 2011 04 08 11 16 00 2011 04 08 11 16 37 CHANNEL SETTINGS RECORD SETTINGS STORAGE SETTINGS NETWORK SETTINGS LINE SETTINGS Mark Play Pause Stop Repeat Elapsed FirstPage Page UP Page Down LastPage v 00 09 ew Sear S rE A 00 14 O START END g PY a m MARK MARK 4A mark TIME If English y 11 Chapter 4 System Commands Sometimes it is desired to play a particular section in a record To do this you will need to play the record and mark the section by clicking Start Mark and End Mark respectively at the proper point You may also drag the pointers to the desired locations directly Then click Play Mark to play the section once or Rep to play it repeatedly E gt e http 169 254 72 176 viansys viancgi index O
12. Repeat Elapsed First Page Page UP Page Down LastPage y ew Sear k A ARI O E E The results are listed in pages The records are listed in reverse chronological order Each page contains up to 50 records by default If there are more than 50 records the last page will be displayed To go to another page click Page Up Page Down First Page or Last Page To start a new search click the New Search button To play a record first select it by double clicking it You may click on any part of the record except the Start Time field which is used for saving the record as explained later The record will be highlighted in a dark color Now click the PLAY button to start the playback While the record is being played the pointer on the playback progress bar indicates the current playback position The PLAY button turns into the PAUSE button which can be used to pause the playback There is also a STOP button to stop the playback e gt e http 169 254 72 176 viansys viancgi index ROX e Configuration x VLAN 1005D Device Name Agent Name Phone Number Rings StopTime Record Length CallerIDDTMF SD 176 Eric 206 0 2011 04 11 08 40 42 2011 04 11 08 41 53 00937182116 SD 176 Eric 206 0 2011 04 11 08 10 30 2011 04 11 08 11 21 0937182116 SD 176 Eric 206 02011 04 08 15 36 10 2011 04 08 15 36 24 213 SD 176 Eric 206 0 2011 04 08 14 38 36 2011 04 08 14 40 55 27812939 5 SD 176 Eric 206 2 2011 04 08 14 38 33 2011 04 08 14 38 35 2781
13. VLAN 1008D Voice Logger User s Manual Second Edition C 2010 2011 Eletech Enterprise Co Ltd All Rights Reserved Table of Contents TABLE OF CONTENTS le HARDWARE INSTALLATION ceesre hea ee dais dicas 2 As Picka Contenido 2 By Hardware Description aria a 2 E Storage Considerations sra a anna ebsntianautane tan ae sea toeeeeyaaeet 3 D Telephone Comme cuiOm i as a aes ds 4 E THOSE GO CO Tete cae cette a e a dese casein awe tees 5 ES De rauit arameo 5 ZAR ADDRESS CONFIGURA TION DS eens 6 DEVICE LOGIN ii a E a E 8 AS Yo PEE CO MIVIAIND S ia iclda 10 Ds ERE COL 5 ro dis ae 10 Be CMAN Senos 13 AGA eats ae eae ee cee moments eas dona isle 15 DS rs AI II A retest tonne si cueensheasbens 17 Ei NetWork CLUS us dad o 19 APPENDIX CREATING AN INDEX FILE ON NEW USB DRIVES ooccc ooo 22 Chapter 1 Hardware Installation 1 HARDWARE INSTALLATION A Package Contents The VLAN 100SD package contains QUANTITY DESCRIPTION VLAN 100SD RJ 11 Telephone Cord for analog lines If any item is missing or broken upon opening of the package please contact your dealer B Hardware Descriptions Rear Indicator Panel Lights Manual Record VLAN 100SD Indicator Lights LED Color Status Meaning Bower Gio Solid Power On Off Power Off Solid System is ready Program Red Flashing Writing data Off System is not ready Solid Ethernet link established Link Green Flashing Ethernet data
14. ednesday 4 Thursday Friday C Saturday pO 14 Chapter 4 System Commands C Record Settings Record Settings is used for setting the recording level and the trigger method e VLAN 1005D E gt e http 169 254 72 176 vlansys vlancgi index e RECORD SEARCH Device Name CHANNEL SETTINGS STORAGE SETTINGS NETWORK SETTINGS LINE SETTINGS TN Pre Amplifier 30db 6db 12db 20db Record Gain AGC db Codec IMA 32K Linear 128K uLaw 64K DTMF Detect DTMF Detect ONO YES OK Device Name Give a name to this logger for your own identification purposes The name should be unique if you have several loggers connected on the same network Start Mode Specifies how the recording should be triggered The options are Local Phone This method detects the status of the handset Recording starts when the handset is lifted up off hook and stops when the handset is returned to the cradle on hook This method obviously cannot be used for microphone recording VOX This recording method detects the presence and absence of sound to start or stop recording Recording starts when the sound exceeds the threshold level called the VOX level and stops when the sound drops below the threshold level for longer than a certain period called the Record Stop Delay measured in seconds Under this method a phone call will be recorded into several files if there are silences longer than the Stop
15. he first time the logger needs to create an index file on it see Appendix Storage Capacity The storage capacity of the drive Internal or USB Current Free Space Amount of current free space Min Free Space Storage recycling starts when the free space drops below this threshold level Deletion Size The amount of data to delete per recycling A smaller amount will cause the recycling to occur more frequently but it will also allow the system to keep more old data Send To Server Send Time When multiple VLAN 100SD loggers are deployed at different locations it is possible to set up a storage center for archiving purposes The record data will be stored in each logger s internal memory first and then transferred to the storage center later according to user defined schedules e Disable Don t send 17 Chapter 4 System Commands e Send Immediately Send immediately e Send Hourly Send at the hour e Customized Send Select a specific time of day Select Customized Send and the following screen appears 00 00 169 254 72 201 Select a time from the drop down list To avoid network congestion select a time when the network traffic is light IP Address Enter the server s IP address Port Enter the server s port address if the server is connected behind NAT 18 Chapter 4 System Commands E Network Settings Network settings allows the user to set the password IP address time sync
16. hronization and firmware update P BS X E Configuration A RECORD SEARCH User Name vlansd CHANNEL SETTINGS Password RECORD SETTINGS LAN STORAGE SETTINGS _ DHCP Client Disable ETTINGS Ml IP Address 169 254 72 176 LINE SETTINGS Subnet Mask 255 255 255 0 Gateway 169 254 72 1 DNS Server 168 95 192 1 PPPoE Connection Mode Disable DDNS Dynamic Domain Name Server Service Provider Disable v HTTP Server Port 80 Send Status To Server Disable v Sa syncTime with PC Computer Time 2011 4 11 9 46 53 Sync to Device NTP Network Time Protocol NTP Server Enable UserDefined v User Defined Time Zone GMT 08 00 Beijing Hong Kong Perth Singapore Taipei v y n 09 46 59 Update software Server 220 130 185 195 English z A Port 4000 Update Administration User Name The default user name is vlansd Keep the user name in a safe place for future reference Password The default password is 1234 Keep the password in a safe place for future reference If you should lose the user name and or the password you can reset them to the default values by pressing the Reset button for more than 7 seconds with power turned on Please note that all other system settings will also be reset to factory default LAN Please note that Gateway and DNS Server settings are not needed if the logger is connected to the host computer directly DHCP Client Enable DHCP Client if you want the router to assig
17. ital conversion the system uses IMA 32K lowest quality but uses the least amount of memory 4KB per second uLaw 64K medium quality 8KB per second Linear 128K highest quality but uses the most amount of memory 16KB per second The default is IMA which is adequate for most applications DTMF Detect If enabled the system will detect and record touch tones during the entire recording period of both inbound and outbound calls 16 Chapter 4 System Commands D Storage Settings Choose the storage media and define the rules on storage recycling The system always deletes the oldest records when recycling storage space E gt e http 169 254 72 176 vlansys vlancgi index p BOX e Configuration SETE Agent Phone Number Start Time Stop Time Caller ID DTMF Rings VLAN 100 5D Stop Eric 206 2011704711 08 40 42 2011 04 11 08 41 54 00937182116 0 I Local Storage Device RECORD SEARCH Storage Media O Int CHANNEL SETTINGS RECORD SETTINGS Storage Capacity 1875MB STORAGE SETTINGS Current Free Space 277MB 14 77 Min Free Space Deletion Size NETWORK SETTINGS LINE SETTINGS Send To Server Send Time Disable English y Local Storage Device Storage Media Choose between Internal and USB drive Internal Recordings will be stored in the internal memory USB Drive Recordings will be stored in an external USB drive When a USB drive is used on the system for t
18. n an IP for the logger It is not recommended to enable this option IP Address The default IP address is 192 168 1 123 The IP address should have been configured properly in the installation process Subnet Mask The default subnet mask is 255 255 255 0 which should work well in most cases Gateway The gateway address should be set to the same as the router s DNS Server Assign a known DNS server in your network for NTP name server If you don t know enter 168 95 1 1 19 Chapter 4 System Commands PPPoE PPPoE is a way of connecting the logger to the ADSL modem Internet directly without going through a router Connection Mode e Disable Disable PPPoE e Always On Enable PPPoE DDNS Dynamic Domain Name Server Unless the broadband connection has a static IP address the logger will be assigned a dynamic IP address by the ISP after the PPPoE connection is made This dynamic IP address will be unknown to us so how can we connect to the logger if we don t know its IP address The solution is to set up a DDNS account at no ip com and enter the account information here After the PPPoE connection is made the logger will automatically provide no ip com with its dynamic address so that no ip com knows how to contact it For us we only need to enter the host name e g http vlan001 no ip com into the browser to connect with the logger indirectly through no ip com Service Provider e Disable
19. nd right click and select save as In the dialog box that follows select the drive and the folder to save Although the system allows one to copy individual records to the host computer it does not provide any archiving functions In many cases the system s internal memory is big enough to store several months worth of records therefore eliminates the need for archiving If needed archiving can be achieved by configuring the system to use the external USB drive When the USB drive is about full but before the storage recycling starts replace it with a new one The old USB drive now becomes an archive To access an archive later simply unplug the current USB drive from the logger and plug in the archive 12 Chapter 4 System Commands B Channel Settings Channel Settings RECORD SEARCH PE EE Phone Number 206 RECORD SETTINGS ES a STORAGE SETTINGS ax Record Length Seconds NETWORK SETTINGS Min Record Length 1 Seconds LINE SETTINGS Recording Controlled by DTMF Disable Enable DTMFCode Keep Record_ v Delete Record Always v Keep Record OK Agent Name The name of the agent associated with this channel Phone Number The phone number or the extension number associated with this channel Max Record Length The maximum length in seconds per record If the length of the call exceeds this value it will be broken into multiple records The default value is 1800 seconds
20. o update just click the Update button Server The IP address of the server where the software update is available Port The port number used by the server for updating software 21 Appendix APPENDIX CREATING AN INDEX FILE ON NEW USB DRIVES 1 Format the USB drive on a PC with FAT or FAT32 file system 2 Power off the logger Plug the USB drive into the logger and power on 3 Log in the logger navigate to Storage Media and select USB Drive E gt e http 169 254 72 176 vlansys vlancgi index P Bex e Configuration x Status gent PI gt Number Start Time S aller IC DTMF Rings VLAN 100 5D Stop Eric 206 2011 04 11 08 40 42 2011 04 11 08 41 54 00937182116 0 Local Storage Device RECORD SEARCH Storage Media CHANNEL SETTINGS RECORD SETTINGS Storage Capacity Current Free Space 277MB 14 77 Min Free Space 00 q Deletion Size NETWORK SETTINGS LINE SETTINGS Send To Server RECORD SEARCH CHANNEL SETTINGS RECORD SETTINGS Rebooting please wait 15 NETWORK SETTINGS LINE SETTINGS 22 5 After rebooting the system the system will start create an index files isconnected ia An A eeprom 82 12 25 56 0 RECORD SEARCH 83 12 25 59 0 CHANNEL SETTINGS Check Share memory fail 12 25 59 1 84 12 25 59 0 RECORD SETTINGS STORAGE SETTINGS NETWORK SETTINGS LINE SETTINGS 85 12 25 59 0 86 12 26 02 0 87 12 26 02 0 88 12 26 05 0 89 1
21. on side where lines go out to the stations Trunk Side Recording Pros One logger can record multiple stations The only option if your phone system is digital station side recording impossible Cons Unable to record station to station calls Files will be associated with the trunk line instead of the station making it hard to identify and retrieve files for particular stations Station Side Recording Pros Able to record station to station calls Easy to identify and retrieve files for particular stations Cons One logger required for each station Not possible with digital phone systems Chapter 1 Hardware Installation E Host Connection The logger can be connected to the host computer either directly or via a network Direct connection Direct connection requires the use of a crossover cable provided with the product as illustrated below If multiple loggers are to be connected to the same host computer a separate Ethernet port is required for each logger Crossover Cable VLANI1005D Network connection Network connection connects the logger with the host computer via a hub or a router using regular straight through cables not provided This allows multiple loggers to be connected to the same host computer via the same Ethernet port The network connection is illustrated below ULAM 1008D F Default Parameters IP address 192 168 1 100 Subnet mask 255 255 255 0 Gateway no default value
22. ppening the system automatically recycles the memory by deleting a certain amount of the oldest data when the memory is almost full On the Storage Settings page you can set the recycle threshold and the deletion size Although the system allows one to copy individual records to the host computer it does not provide any archiving functions In many cases the system s internal memory is big enough to store several months worth of records therefore eliminates the need for archiving If needed archiving can be achieved by configuring the system to use the external USB drive When the USB drive is about full but before the storage recycling starts replace it with a new one The old USB drive now becomes an archive To access an archive later simply unplug the current USB drive from the logger and plug in the archive drive Chapter 1 Hardware Installation D Telephone Connection Connect the telephone line according to the following diagram VLAN 100SD RECORD me Oe A Analog Phone Line P GAEN MIC DC 12V L mic J vi 11 Analog N Please note that the logger can record analog phone lines only Digital lines cannot be recorded An easy way to tell whether a line is analog or digital is to test it with a regular household telephone If it works then the line is analog When a phone system is in place there are two ways to connect the logger the trunk side where lines come into the phone system and the stati
23. ress needs to be changed again After the change has become effective close ETM and re enable the firewall s if applicable Chapter 3 Device Log in 3 DEVICE LOG IN 1 Open your web browser and enter the logger s IP in the web browser e g http 169 254 72 176 Windows Security The server 169 254 72 176 at VLAN requires a username and password Warning This server is requesting that your username and password be sent in an insecure manner basic authentication without a secure connection User nanne Password Remember my credentials 3 The following screen will appear e http 169 254 72 176 vlansys vlancgi index P BOX Z Configuration MN otatu gent Phone Number VLAN 100SD Stop Eric 206 Record Search V Time Period CHANNEL SETTINGS 2011 Year 4 Month 7 Day 0 Hour 0 Minute 0 Second RECORD SETTINGS STORAGE SETTINGS NETWORK SETTINGS LINE SETTINGS 2011 Year 4 Month 7 vDay 11 Hour 2 Minute 58 Second Caller ID DTMF Ring Equalto More than Less than Times Record Length Equalto More than Less than OK Chapter 3 Device Log in The current recording status is shown on the top Available commands are listed on the left pane Current date and time are listed on the left pane below the commands Further down is the language selection The Record Search screen is opened automatically by default Chapter 4 System Commands
24. y the same as any other devices on the same network There may be quite a few devices on the network and there is no easy way of finding out all used IP addresses making it difficult to choose an unused address Fortunately Windows will complain if there is an address conflict so the address can always be changed again if necessary When installing multiple loggers do not connect all loggers to the network at once Always add one logger to the network at a time in order to avoid address conflict since all loggers come with the same default IP address It is recommended to put a label with the IP address info on the logger for identification purposes This is especially helpful when multiple loggers are installed on the same network 1 Run ETM exe directly from the installation CD A window similar to the following will appear Note that the display may include loggers already installed but the new one can be easily identified by its default IP address Eletech Ethernet Manager For VLan Serial Ver 2 3 0 1 View Config IP Address Subnet Mask MAC Address ID Type Version Elapse Time 192 168 1 16060 255 255 255 0 66 61 3D 82 63 C6 1 ULAN 166SD 261664216652 66 O 0 5 45 Devices detected 1 Note that it may be necessary to disable the Windows built in and or any other installed firewall in order for ETM to find the new logger Windows built in firewall can be disabled by opening the Security Center in the Control Panel To
Download Pdf Manuals
Related Search