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1. mnaanawawaaaaananaanaanananasasanaanansasasasasnnasasssan 43 Replacing a user replaceable battery mmmmsawaawanaawanaaanawannusaaannsanssanananaasssasarnananasan 43 Running on external power 1 7 7 7 007 7 una saanaaasa ana naanakan G NAA NGNNNGGGNENNANENNENNNENANANNKELEN KAN ANANAKENE KANA Aa Aaaa aaan 43 vi Shutting down the computer aaa na NAA AA NANGANGARAL 44 T Managing and Sharing information sciicccscicsivccccissscvcecessasaccecctesssecvcececiasseseccedsasvecescediasveseaeesseaesdetcetareceteesas 45 Using a USB AICE iiron iin io ia AAN EEEE A 45 Connecting a USB device aaaeessseeseersrreerrrrresseinnneasintnnnaatinnaaaannnnaaadananadataaaaaaaaaaanaaan kanan KNs 45 Removing a USB GeviCe aman ANN NANANA ANAKAN eee 46 Connecting a powered USB device eect aan ananaawwaananananawawaaanananananaasananannnnaassssnnnna aan 46 Inserting and removing a memory card eee cece eeeeeeee eee eeeee eee eee KNA NENG GNG teeeaaeeeeeceeeeaaeeeeseeeeaeeeeseeeaeeees 47 BME IAG your COTES Nc EI KALA KG 48 Improving performance 2 ceeeceeeceeeceececeeceaeceeeeeeeeeeeeeeeeeeeeeaeceasaacaaaaaaeaaecaeeeeeeeeeeeeeeeeeeeseeseeseneuaaeeas 48 Handling dns aaa E 48 Using Disk Defragmenter AA AA ANA DAANG 48 Using Disk Cleanup 11 7 7 mssasaaanaananaa ana nNNNGGNN NENA NANANNN eee eeaaeeeeeeeeeaaaeeeeeeeeaaeeeeeeeeeicaeeeeeseeeaas 49 Adding or replacing memory modules u 1111 aan a anana
2. Multimedia features 25 Component 1 2 3 4 O eg Webcam light Webcam Internal microphone Optical drive select models only USB 2 0 ports 2 Description On The webcam is in use Records video and captures still photographs Some models allow you to video conference and chat online using streaming video To use the webcam select Start gt All Programs gt Communication and Chat gt CyberLink YouCam Records sound Depending on your computer model reads an optical disc or reads and writes to an optical disc NOTE For disc compatibility information go to the Help and Support web page see More HP resources on page 2 Connect optional USB devices NOTE For details about different types of USB ports see Using a USB device on page 45 6 Speakers 2 26 Chapter4 Enjoying entertainment features Produce sound Component Description 7 Audio out headphone Audio in Connects optional powered stereo speakers G microphone jack headphones earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack
3. 7 Ifyou are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up 50 Chapter 8 Maintaining your computer b Grasp the edge of the memory module 2 and then gently pull the module out of the memory module slot Z CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module To protect a memory module after removal place it in an electrostatic safe container 8 Insert a new memory module CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module into the memory module slot 2 until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the module until the retention clips snap into place CAUTION To prevent damage to the memory module be sure that you do not bend the module Improving performance 51 9 10 11 12 52 Chapter 8 Replace the service door a Align the tabs on the service door with the notches on the computer 1 and slide the service d
4. Ef NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration below shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or your ISP Configuring a wireless router For help in setting up a wireless router see the information provided by your router manufacturer or your ISP NOTE Itis recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer when connected to a hotspot limit your network activities to email that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals Take the following precautions to protect your
5. manaanawwwawaannnnanawaaaaannnusananaaaanssanana 59 Securing your wireless network eect e ett eee wawa nee renee NON NN NANE KEKANA ARENE EEK KR RT ANNAE EENAA RREA 59 Backing up your software applications and information 2 cseeeeeceeeceecceecaecceeeeeeeceeeeeeeeeeeneess 60 Using an optional security cable lock 7 7 7 0 maaaassaaaananaanasasaanananasaasanansanasanaanansasasarasnnnssasarensasssnn 60 10 Using Computer Setup BIOS and HP PC Hardware Diagnostics UEFI cccssseeeeseeeseseeeeesseeeeees 61 Starting Setup Utility BIOS sesno Ga KABAN NAGA 61 vii Updating the BIOS eurima aaeain a nena NGA AMA a ddsadiessadeddenssianddvtadsanss 61 Determining the BIOS Version u s 61 Downloading a BIOS update ec eeccceeceee cere eeeeeeeeeeeeteeeeaeeeeeteeeeeaeeeeeseeeaaaeeeeeseeenaaees 62 Using System Diagnosties ah ANNA ADAN ANAN ONG GAN ANAN 62 Using HP PC Hardware Diagnostics UEFI select models only mauna nanannnananaananananannnan 63 Downloading HP PC Hardware Diagnostics UEFI to a USB device 000000mssssan 63 11 Backing up restoring and recovering 0 IAN AIANASNIABRRN ARA 64 Creating DACKUPS session a AA paanan laka Pakana Nabasa kaaa 64 Creating recovery media to recover the original system 17 mwaaa an nwawwaaaanannawa aan 64 What you need to KNOW u uaannanwwaanaanananaaaaananaaasananasanannasunasansaaann
6. the display state changes Configuring HDMI audio settings HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 2 3 Right click the Speaker icon in the notification area at the far right of the taskbar and then click Playback devices On the Playback tab click Digital Output Device HDMI Click Set Default and then click OK To return the audio stream to the computer speakers follow these steps 1 30 Chapter 4 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices On the Playback tab click Speakers Click Set Default and then click OK Enjoying entertainment features Managing your audio and video files select models only CyberLink PowerDVD helps you manage and edit your photo and video collections A To start CyberLink PowerDVD select Start gt All Programs gt Music Photos and Videos and then click CyberLink PowerDVD For more information about using CyberLink PowerDVD see the PowerDVD software Help Managing your audio and video files select models only 31 5 Using the keyboard and pointing devices Your computer allows easy on screen navigation In addition to the keyboard a TouchPad allows you to perform on screen functions Select models also have special action keys or hot key functi
7. 40 000 ft Operating environment 71 13 Troubleshooting and support Troubleshooting Contacting support Troubleshooting Wireless connection problems Some possible causes for wireless connection problems include the following Wireless device is not turned on Wireless device is not installed correctly or has been disabled Wireless device encountered interference from other devices Wireless device or router hardware has failed Ey NOTE Wireless networking devices are included with select computer models only If wireless networking is not listed in the feature list on the side of the original computer package you may add wireless networking capability to the computer by purchasing a wireless networking device Cannot connect to a WLAN If you have a problem connecting to a WLAN confirm that the integrated WLAN device is turned on and properly installed on your computer 1 2 If the wireless light is off or amber press the wireless button wireless switch or wireless key to turn the wireless device on Then try connecting to the WLAN again If you are still unable to connect follow the steps below 1 2 3 4 Select Start gt Control Panel gt System and Security In the System area click Device Manager Click the arrow next to Network adapters to expand the list and show all adapters Identify the WLAN device from the Network adapters list The listing for a WLAN device may include the term w
8. E AEA A RREA E NAA Ea ARO AATAKE ANRE 70 IMPUL POWER GNG ai AAEE E nA AAEE EES A EA a ee 70 Operating environment 0000 0 ee er er nr iia an aa aiai i aaa 71 13 Troubleshooting and SUPPONE dka kaaa ABA AA AGA Aa AA 72 TROUDIGSNOOUNG ann NAGA caves eh doledesaeatavstuas NA NABA NAN BANA ha 72 Wireless connection problems cecceccceceeeeceeeeeeeeeeeceeccncaeceeeeeeeeeeeeeseeseeseecsansaaeeeeeeeeees 72 Cannot connect to a WLAN aa AA AABANG 72 Cannot connect to a preferred network ccccccccceeceeeeeeeeeeeceeeeenenecaeeeeeeeeees 72 Current network security codes are unavailable ccceceeeeeeeeeeeeeeeeeeeeeees 73 WLAN connection is very weak 000 2 eect eeeeeeee treet eee eee tteeeeeeeenieeeeeeetiaeeeeeee 73 viii Cannot connect to the wireless router 2 XXX a 74 Network status icon is not displayed 7 manaannnawaaawaaaanannaananaasanasansananas 74 Audio problems5 2a aa na AA BANA ha AGANE AA 74 Power management problems cccccccceeeeeeeeeeeennee eee eeeenaaeeeeseeaaaeeeeseeeeceeeeseeenaeeeeeeeeeaas 75 Resolving a low battery level s srrersisirressin unirnnnnnd turn nanni ANENE ENANA NAREN ERRANA 75 Resolving a low battery level when external power is available 75 Resolving a low battery level when no power source is available 75 Resolving a low battery level when the computer cannot exit IDGrnatlon eccna E a 75 Troubleshooting
9. WLAN Use a firewall A firewall checks both information and requests that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types e Use wireless encryption Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network For more information see Help and Support Connecting to a wireless network 21 Connecting to a WLAN To connect to the WLAN follow these steps 1 Be sure that the WLAN device is on If the device is on the wireless light is white If the wireless light is off press the wireless button E7 NOTE The wireless light is amber when all wireless devices are off 2 Click the network status icon in the notification area at the far right of the taskbar Select your WLAN from the list 4 Click Connect If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then click OK to complete the connection Ey NOTE If no WLANS are listed you may be out of range of a wireless router or access point EY NOTE If you do not see the WLAN you want to connect to click Open Network and Sharing Center and then click Set up a new connection or network A list of options is displayed allowing you to manually search for and connect to a network or to create a new network connection After the connection is made pla
10. across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions If removal or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touching an unpainted metal surface of the component If you remove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or installation contact support 77 Index A AC adapter 5 action keys decrease screen brightness 33 Help and Support 33 identifying 13 14 increase screen brightness 33 next track or section 33 play pause resume 33 previous track or section 33 switch screen image 33 volume down 33 volume mute 33 volume up 33 wireless 33 antivirus software using 58 audio functions checking 28 audio using 27 audio in microphone jack 6 25 27 audio out headphone jack 6 25 27 B backing up software and information 60 backups 64 battery co
11. are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 8 Chapter 2 Getting to know your computer Top TouchPad GU 0 Component Description 1 TouchPad zone Moves the on screen pointer and selects or activates items on the screen 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse Top Lights Ey NOTE Refer to the image that most closely matches your computer Component 1 Caps lock light Description On Caps lock is on which switches the keys to all capital letters 2 49 Mute light e Amber Computer sound is off e Off Computer sound is on 3 73 Wireless light On An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on NOTE The wireless light is amber when all wireless devices are off 10 Chapter 2 Getting to know your computer Component 1 Caps lock light Description On Caps lock is on which switches the keys to all capital letters 2 3 Ko tp Mute light Wireless light e
12. charging or calibrating a battery e When installing or modifying system software Running on external power 43 e When writing information to a disc select models only e When running Disk Defragmenter on computers with internal hard drives e When performing a backup or recovery When you connect the computer to external power e The battery begins to charge e The display brightness increases e The Power Meter icon in the notification area changes appearance When you disconnect external power the following events occur e The computer switches to battery power e The display brightness automatically decreases to save battery life e The Power Meter icon in the notification area changes appearance Shutting down the computer A CAUTION Unsaved information is lost when the computer shuts down The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions e When you need to replace the battery or access components inside the computer e When you are connecting an external hardware device that does not connect to a USB or video port e When the computer will be unused and disconnected from external power for an extended period Although you can shut down the computer with the power button the recommended procedure is to use the Windows Shut down command NOTE If the computer is in the Sle
13. d f7 Decreases speaker volume incrementally as long as you hold down the key f8 Increases speaker volume incrementally as long as you hold down the key rr f9 Plays the previous track of an audio CD or the previous section of a DVD or a BD gt il f10 Begins pauses or resumes playback of an audio CD a DVD or a BD bb 11 Plays the next track of an audio CD or the next section of a DVD or a BD f12 Turns the wireless feature on or off tp NOTE A wireless network must be set up before a wireless connection is possible Using the hot keys A hot key is a combination of the fn key and the esc key or one of the function keys To use a hot key A Briefly press the fn key and then briefly press the second key of the hot key combination Function Reveals system information Hot key Description Reveals information about system hardware components and the system BIOS version number Using the keyboard 33 Using the keypad Using the integrated numeric keypad select models only Some computer models include an integrated numeric keypad The computer also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad For more details about the integrated numeric keypad see Keys on page 13 Component Description num lock key Controls the function of the integrated numeric keypad Press the key to alternate between the standard numeric function of an external k
14. file to your desktop 3 Open a multimedia program and play back the sound 74 Chapter 13 Troubleshooting and support To confirm or change the audio settings on your computer select Start gt Control Panel gt Hardware and Sound gt Sound Power management problems Some possible causes for power management problems include the following e Low battery levels e AC adapter problems Resolving a low battery level Resolving a low battery level when external power is available e Connect an AC adapter e Connect an optional docking or expansion device e Connect an optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available e initiate Hibernation e Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged user replaceable battery with a charged battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation by pressing the power button Troubleshooting an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e The computer does not turn on e The display does not turn on e The power lights are off To test the AC adapter 1 Shut down the computer 2 Remove the battery from the computer See Remo
15. guide select Start gt Help and Support gt User Guides e Important regulatory notices including proper battery disposal information Limited Warranty To access the warranty select Start gt Help and Support gt User Guides or go to hitp www hp com go orderdocuments e Specific warranty information about this computer You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Chapter 1 Starting right 2
16. image To copy only the active window press altt prt sc To copy the entire screen press prt sc Open a word processing document or graphics editing program and then select Edit gt Paste The screen image is added to the document Save and print the document What you need to know You can back up your information to an optional external hard drive a flash drive a network drive or discs Connect the computer to AC power during backups Allow enough time for the backup Depending on files sizes it may take more than an hour Verify the amount of free space on your backup storage device before you back up You should back up Before adding or changing software or hardware Before the computer is repaired or restored On a regular schedule to be sure you have recent copies of personal information After you add many files for example if you saved videos from a birthday party Before using antivirus software to remove a malicious program After adding information that is hard to replace such as pictures videos music project files or data records Creating a backup using Windows Backup and Restore Windows allows you to back up files using Windows Backup and Restore You can select the level you want to back up from individual folders to drives The backups are compressed to save space To back up 1 2 Select Start gt Control Panel gt System and Security gt Backup and Restore Follo
17. on the computer 2 Plug the other end of the network cable into a network wall jack 2 or router E NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer Connecting to a wired network 23 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam enjoy and manage your music and download and watch movies Or to make your computer an even more powerful entertainment center connect external devices like speakers headphones monitor projector TV and high definition devices Multimedia features Here are some of the entertainment features on your computer y NOTE Refer to the image that most closely matches your computer Da O oO Component Description 1 Webcam light On The webcam is in use 2 Webcam Records video and captures still photographs Some models allow you to video conference and chat online using streaming video To use the webcam select Start gt All Programs gt Communication and Chat gt CyberLink YouCam 3 Internal microphone Records sound 24 Chapter4 Enjoying entertainment features Component Description 4 Optical drive select models only Depending on your computer model reads an optical disc or reads and writes to an optical disc NOTE For disc compatib
18. the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 8 USB 3 0 port Connects an optional USB device such as a keyboard So mouse external drive printer scanner or USB hub NOTE For details about different types of USB ports see Using a USB device on page 45 9 HOM HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 10 iol External monitor port Connects an external VGA monitor or projector Using the webcam Your computer has an integrated webcam a powerful social networking tool that allows you to communicate up close with friends and colleagues next door or on the other side of the world With the webcam you can stream video with your instant messaging software capture and share video and take still photos To start the webcam select Start gt All Programs gt Communication and Chat gt CyberLink YouCam For details about using the webcam select Start gt Help and Support Using audio On your HP computer you can play music CDs external optical drive purchased separately download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audi
19. 34 Usingithe TOUCHPAD maa mala AU a E a 34 Navigating maa ana kaa aaa kama 35 cl Isip AA AA yaad E E E E heave 35 Using TouchPad QeStures aaa AGA ARA 36 ELE E o E E E E A E E E E O E eee iauteca ce eauaeee 37 PINCHING ZOOMING secetei ia n eE EEEE k 37 6 Managing POWEE aa KAKANAN KAKA KAKAI BB KARIN NIKKA RESO 38 Using Sleep or HIDOKMatlON aeniea GN NAG ANAN ANG mn 38 initiating and exiting Sleep aa npa pa AN AA AABANGAN edt 38 Initiating and exiting Hibernation ananawawananannaaanananunasanansananasnnanasasrsnanaasarsrnnansssrnn 39 Setting password protection ON wakeup cccccccceececeeeeeeeeteeeeceeeeceaeeaecaeeeeeeeeeeeeeeteteetes 39 USING the POWER Meter msa AA eerie ends 39 Selecting a power plan 0 2 2 cece cece cece cece eceeeceecaaeeee cee ee eee eee ee NEE NN easaaaaaeaaececeeeeeeeeeeeeeeeesecsecscccaeeeeeeeeeeeeess 40 Ruming on battery OWE s issb2ce siycesceeneces ANAN ANA AA ANNA APAN NANANA 40 Removing a user replaceable battery 1 mannnnwaawawanananaaawaananananasasaasasanuwaaasasssasaannns 40 Finding battery information cece eeeeneee eee UNA NGNN4NNG NENA SNANG GNG GN NN naGKKG Kana nn nannn0kan0n ann 42 Conserving battery Power ula AA AA AA An 42 Identifying low battery levels 1 ai a ANAKAN AA AA 43 Storing a user replaceable battery mna nanwwwwaannanwwwwananananawwaaanananawnasanasansnaassasan0nnsns 43 Disposing of a user replaceable battery
20. 8 Hibernation exiting 39 initiated during critical battery level 43 initiating 39 high definition devices connecting 29 hot keys description 33 reveal system information 33 using 33 HP and third party software updates installing 59 HP Recovery Manager 67 hubs 45 l input power 70 installing critical security updates 59 optional security cable lock 60 integrated numeric keypad identifying 14 34 internal display switch identifying 7 8 internal microphone identifying 7 8 24 26 Internet connection setup 21 Internet security software using 58 J jacks audio in microphone 27 audio out headphone 27 network 5 RJ 45 network 5 6 25 6 25 K keyboard hot keys identifying 33 keys action 13 14 esc 13 14 fn 13 14 numlk 14 Windows 13 14 L labels Bluetooth 18 Microsoft Certificate of Authenticity 18 regulatory 18 serial number 17 service 17 wireless certification 18 WLAN 18 latch battery lock 15 battery release 15 lights AC adapter 5 capslock 10 11 hard drive 4 mute 10 11 power 4 webcam 24 26 wireless 10 11 M maintenance Disk Cleanup 49 Disk Defragmenter 48 memory card inserting 47 removing 47 memory card reader identifying 3 memory module identifying 16 inserting 51 removing 50 replacing 49 microphone connecting 28 identifying 7 8 24 26 Microsoft Certificate of Authenticity label 18 mouse external setting preferences 32 multimedia features 24 mute lig
21. Amber Computer sound is off e Off Computer sound is on On An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on NOTE The wireless light is amber when all wireless devices are off Top 11 Button Component ly Power button 12 Chapter 2 Getting to know your computer Description e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options or see Managing power on page 38 Keys EG NOTE Refer to the image that most closely matches your computer GBOOEOHOEO Component Description 1 esc key Reveals system information when pressed in combination with the fn key 2 fn key Reveals system information when pressed in combination with the esc key 3 PT Windows key
22. Displays the Windows Start menu m 4 Action keys Execute frequently used system functions QOOEOOS Top 13 Component Description 1 esc key Reveals system information when pressed in combination with the fn key 2 fn key Reveals system information when pressed in combination 3 mai Windows key with the esc key Displays the Windows Start menu 4 Action keys Execute frequently used system functions 5 num Ik key Alternates between the navigational and numeric functions on the integrated numeric keypad NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on 6 Integrated numeric keypad 14 Chapter2 Getting to know your computer When num Ik has been enabled it can be used like an external numeric keypad To alternate between this numeric function and the navigational function indicated by the directional arrows on the keys press the num Ik key Bottom Component 1 mi Battery lock and unlock latch Description Locks and unlocks the battery into the battery bay 2 Battery bay Holds the battery 3 Vents 5 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 ia Battery release latch R
23. Getting to know your computer Finding your hardware and software information A Select Start gt Computer A list displays all of the storage devices installed in your computer including optical drives solid state drives SSD or a secondary hard drive To find out what software is included on your computer select Start gt All Programs Front Component Description Memory card reader Reads data from and writes data to memory cards such as Secure Digital SD Finding your hardware and software information 3 4 Right side bo o O OSS Component Description 1 Power light e On The computer is on e Blinking The computer is in the Sleep state a power saving state The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is a power saving state that uses the least amount of power 2 _ Hard drive light Blinking white The hard drive is being accessed a a 3 Pia USB 2 0 ports 2 Connect an optional USB device such as a keyboard mouse external drive printer scanner or USB hub NOTE For details about different types of USB ports see Using a USB device on page 45 4 Optical drive select models only Reads and writes select models only to an optical disc 5 Optical drive eject button select models Releases the disc tray only Chapter2 Getting to know your computer Left side Compo
24. Recovery Manager You can only restore specific files that you have backed up before Restoring specific files using Windows Backup and Restore Windows allows you to restore files that were backed up using Windows Backup and Restore 1 Select Start gt Control Panel gt System and Security gt Backup and Restore 2 Follow the on screen instructions to restore your backup 3p NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information Recovering the original system using HP Recovery Manager HP Recovery Manager software allows you to repair or recover the computer to its original factory state What you need to know e HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the disc provided by the manufacturer e A system recovery should be used as a final attempt to correct computer issues If you have not already tried restore points see Restoring to a previous system restore point on page 67 and partial restores see Restoring specific files on page 67 try them before using HP Recovery Manager to recover your system e A system recovery must b
25. SB device CAUTION To reduce the risk of loss of information or an unresponsive system use the following procedure to safely remove the USB device 1 To remove a USB device save your information and close all programs associated with the device 2 Click the remove hardware icon in the notification area at the far right of the taskbar and then follow the on screen instructions 3 Remove the device Connecting a powered USB device Z CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and its AC power cord is unplugged 1 Connect the device to the computer 2 Plug the device power cord into a grounded AC outlet 3 Turn on the device To disconnect an unpowered external device stop the device and then disconnect it from the computer To disconnect a powered external device turn off the device disconnect it from the computer and then unplug the AC power cord 46 Chapter 7 Managing and sharing information Inserting and removing a memory card To insert a memory card CAUTION To reduce the risk of damage to the memory card connectors use minimal force to insert a memory card 1 Hold the card label side up with the connectors facing the computer 2 Insert the card into the memory card reader and then press in on the card until it is firmly seated A sound indicates that the device has been detected and a menu of options displ
26. User Guide Copyright 2013 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Microsoft Windows and Windows 7 are U S registered trademarks of Microsoft Corporation The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition November 2013 Document Part Number 744091 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer This computer may require upgraded and or separately purchased hardware and or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality See http windows microsoft com en us windows 7 get know windows 7 for details To obtain the latest information in this guide contact support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wweontact_us html Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agre
27. able from the monitor or projector to the VGA port on the computer as shown IC 2 Press f4 to alternate the screen image between 4 display states e PC Screen only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and the external device e Extend View the screen image extended across both the computer and the external device e Second screen only View the screen image on the external device only Each time you press f4 the display state changes Connecting an HDMI device To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions To connect an HDMI device to your computer you need an HDMI cable sold separately Using video 29 To connect a high definition TV or monitor to your computer 1 Connect one end of the HDMI cable to the HDMI port on the computer HEA p gt Connect the other end of the cable to the high definition TV or monitor Press f4 to alternate the computer screen image between 4 display states e PC screen only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and the external device e Extend View the screen image extended across both the computer and the external device e Second screen only View the screen image on the external device only Each time you press f4
28. adio to the computer and listen to music or talk radio from all over the world See Using audio on page 27 You know you can create a powerful presentation with Microsoft applications But did you know you can also connect to a projector to share your ideas with a group See Connecting a VGA monitor or projector on page 29 Best practices 1 2 More HP resources You have already used Setup Instructions to turn on the computer and locate this guide To locate resources that provide product details how to information and more use this table Resource Setup Instructions Contents e Overview of computer setup and features Help and Support To access Help and Support select Start 5 Help and Support For more details go to http www hp com support e Abroad range of how to information and troubleshooting tips Safety amp Comfort Guide To access this guide select Start gt Help and Support gt User Guides or go to http www hp com ergo Worldwide support To get support in your language go to http www hp com support e Proper workstation setup e Guidelines for posture and work habits that increase your comfort and decrease your risk of injury Electrical and mechanical safety information e Online chat with an HP technician e Email support e Worldwide support telephone numbers e HP service center locations Regulatory Safety and Environmental Notices To access this
29. an AC adapter esssseeeeeeesseeererressrerrrssstttrrrnsnsttennnnsstenrnnnne 75 CONTACTING SUpport seisi a a aa aa a aaa a a saad a aaa aaa aaan 76 14 Elecrostate sii AA E ee eee 77 E E A E AA AA AA AA 78 1 Starting right This computer is a powerful tool designed to enhance your work and entertainment Read this chapter to learn about best practices after you set up your computer fun things to do with your computer and where to find additional HP resources Best practices To protect your smart investment after you set up and register the computer we recommend the following steps If you have not already done so connect to a wired or wireless network See details in Connecting to a network on page 19 Become familiar with the computer hardware and software Go to Getting to know your computer on page 3 and Enjoying entertainment features on page 24 for information Update or purchase antivirus software Learn more at Using antivirus software on page 58 Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 64 Fun things to do You know you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV and watch the video on TV For more information see Connecting an HDMI device on page 29 You know you can listen to music on the computer But did you know that you can also stream live r
30. and screen brightness e High Performance Favors performance but may use more energy You can also create your own power plan and customize it to suit your needs Use HP Power Manager select models only or Windows Control Panel to select a power plan or to create your own plan To start HP Power Manager select Start gt Control Panel gt Hardware and Sound gt HP Power Manager To access the Power Options in the Control Panel select Start gt Control Panel gt System and Security gt Power Options and then select a power plan from the list Running on battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power and the display brightness decreases to conserve battery life The battery in the computer slowly discharges when the computer is off and unplugged from external power Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Removing a user replaceable battery 40 Z WARNING To reduce potential safety issues use only the user replaceable battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP CAUTION Removing a user replaceable battery that is the sole power source for the computer can cause loss of information To prevent loss of inform
31. ation save your work or shut down the computer through Windows before removing the battery 1 Slide the battery lock latch 1 and then slide the battery release latch 2 to release the battery Chapter 6 Managing power 2 Remove the battery 3 from the computer To insert the battery follow these steps CAUTION Do not slant the battery as you insert it 1 Holding the battery in the middle slide the battery 1 straight into the computer until the battery release latch locks into place 2 Reset the battery lock latch 2 to the locked position Running on battery power 41 Finding battery information Help and Support provides the following tools and information about the battery Battery Check tool in Help and Support to test battery performance Information about calibration power management and proper care and storage to maximize battery life Information about battery types specifications life cycles and capacity To access battery information select Start gt Help and Support gt Learn gt Power Plans Frequently Asked Questions Conserving battery power Use the following tips for conserving battery power and maximizing battery life Lower the brightness on the display Select the Power saver setting in Power Options Remove the battery from the computer when it is not being used or charged Turn off wireless devices when you are not using them Disconnect unused external devic
32. ays To remove a memory card Z CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the digital card 1 Save your information and close all programs associated with the memory card 2 Click the remove hardware icon in the notification area at the far right of the taskbar Then follow the on screen instructions 3 Press in on the card 1 and then remove it from the slot 2 On a o EG NOTE If the card is not ejected pull the card out of the slot Inserting and removing a memory card 47 8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding memory It also provides information about updating your programs and drivers instructions for cleaning your computer and tips for traveling with your computer Improving performance Everyone wants a fast computer and by performing regular maintenance tasks using tools such as Disk Defragmenter and Disk Cleanup you can drastically improve the performance of your computer Also as your computer gets older you might consider installing larger drives and adding more memory Handling drives Observe these precautions when handling drives e When the bat
33. ce the mouse pointer over the network status icon in the notification area at the far right of the taskbar to verify the name and status of the connection Ey NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers desktop notebook PDA e Phones cellular cordless smart phone e Imaging devices printer camera e Audio devices headset speakers e Mouse Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help 22 Chapter 3 Connecting to a network Connecting to a wired network Connecting to a local area network LAN Use a LAN connection if you want to connect the computer directly to a router in your home instead of working wirelessly or if you want to connect to an existing network at your office Connecting to a LAN requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 Plug the network cable into the network jack 1
34. charge Your computer supports an optimal power plan to manage how your computer uses and conserves power so that computer performance is balanced with power conservation Using Sleep or Hibernation Microsoft Windows has two power saving states Sleep and Hibernation When Sleep is initiated the screen clears and your work is saved to memory allowing you to resume your work faster than when you exit Hibernation If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state the computer initiates Hibernation In the Hibernation state your work is saved to a hibernation file on the hard drive and the computer turns off Z CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep or Hibernation while reading from or writing to a disc or an external memory card Ey NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Initiating and exiting Sleep The system is set at the factory to initiate Sleep after a specific period of inactivity depending on whether the computer is running on battery power or on external power Power settings and timeouts can be changed using Power Options in Windows Control Panel With the computer on you can initiate Sleep in any o
35. des to make a connection on a secure network The SSID and security code are alphanumeric codes that you enter into your computer to identify your computer to the network e Fora network connected to your personal wireless router review the router user guide for instructions on setting up the same codes on both the router and the WLAN device e For a private network such as a network in an office or at a public Internet chat room contact the network administrator to obtain the codes and then enter the codes when prompted to do SO Some networks change the SSID or network keys used in their routers or access points on a regular basis to improve security You must change the corresponding code in your computer accordingly If you are provided with new wireless network keys and SSID for a network and if you have previously connected to that network follow the steps below to connect to the network 1 Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center 2 In the left panel click Manage wireless networks A list showing the available WLANs is displayed If you are in a hotspot where several WLANs are active several will be displayed 3 Select the network in the list right click the network and then click Properties Ey NOTE If the network you want is not listed check with the network administrator to be sure that the router or access point is operating 4 Click the Security tab and ent
36. e jack 9 G Audio out headphone Audio in Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone Chapter 2 Getting to know your computer Display Ey NOTE Refer to the image that most closely matches your computer Component 1 WLAN antennas 2 Description Send and receive wireless signals to communicate with wireless local area networks WLANs 2 3 WWAN antennas 2 select models only Webcam light Send and receive wireless signals to communicate with wireless wide area networks WWAN On The webcam is in use 4 5 Webcam Internal microphone Records video and captures still photographs Some models provide access to video conferences and online chat by means of streaming video To use the webcam select Start gt All Programs gt Communication and Chat gt CyberLink YouCam Rec
37. e performed if the computer hard drive fails or if all attempts to correct any functional computer issues fail Restore and recovery 67 e Ifthe recovery media do not work you can obtain recovery discs for your system from support through the HP website Go to http www hp com support select your country or region and follow the on screen instructions e The Minimized Image Recovery option is recommended for advanced users only All hardware related drivers and software are re installed but other software applications are not Do not interrupt the process until it is complete otherwise the recovery will fail Recovering using HP Recovery partition select models only The HP Recovery partition select models only allows you to restore your system without the need for recovery discs or a recovery flash drive This type of recovery can only be used if the hard drive is still working To check for the presence of a recovery partition select Start right click Computer then select Manage gt Disk Management If the recovery partition is present a Recovery drive is listed in the window Ey NOTE Recovery discs have been included if your computer did not ship with a recovery partition 1 Access HP Recovery Manager in either of the following ways e Select Start and type recovery in the search field Select Recovery Manager from the list e Turn on or restart the computer and then press esc while the Press the ESC key
38. e to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or to request a full refund of the computer please contact your local point of sale the seller Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents KG NLA AA ux sesciuned vmveseuncysementrvaveusdonmaveusenmninceeee aunty 1 Best practices eean e Aa En oust bag cae ns Sadan esac A eae 1 FUN NGS tO AO AN AN avsadetigeevsadebaddecaiddeleeivsadaaytewatbbiiiadaseeyandieen 1 More HP TeSOUICES a maaasahan 2 2 Getma TO know yo
39. eadphones To check the recording functions on your computer follow these steps 1 Select Start gt All Programs gt Accessories gt Sound Recorder 2 Click Start Recording and speak into the microphone Save the file to your desktop 3 Open a multimedia program and play the recording To confirm or change the audio settings on your computer select Start gt Control Panel gt Hardware and Sound gt Sound Using video Your computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer when you are not connected to a network To enhance your viewing enjoyment use one of the video ports on the computer to connect an external monitor projector or TV Most computers have a video graphics array VGA port which connects an analog video device Some computers also have a high definition multimedia interface HDMI port which allows you to connect a high definition monitor or TV iy IMPORTANT Be sure that the external device is connected to the correct port on the computer using the correct cable Check the device manufacturer s instructions 28 Chapter4 Enjoying entertainment features Connecting a VGA monitor or projector To see the computer screen image on an external VGA monitor or projected for a presentation connect a monitor or projector to the computer s VGA port To connect a monitor or projector 1 Connect the VGA c
40. ecome available after the computer left the factory Microsoft sends out alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert To be sure that all available updates are installed on the computer observe these guidelines e Run Windows Update as soon as possible after you set up your computer Select Start gt All Programs gt Windows Update e Run Windows Update monthly thereafter e Obtain updates to Windows and other Microsoft programs as they are released from the Microsoft website and through the updates link in Help and Support Installing HP and third party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to http www hp com support At this location you can also register to receive automatic update notifications when they become available If you have installed third party software after you purchased your computer regularly update the software Software companies provide software updates to their products to correct security problems and improve functionality of the software Securing your wireless network When you set up your wireless network always enable security features For more information see Protecting your WLAN on page 21 Installing software updates 59 Backing
41. ect Main 3 To exit Setup Utility BIOS without saving your changes use the tab key and the arrow keys to select Exit gt Exit Discarding Changes and then press enter Starting Setup Utility BIOS 61 Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Select Start gt Help and Support gt Maintain 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the ha
42. eleases the battery from the battery bay after the battery lock latch is unlocked Bottom 15 Component 5 Speaker openings 2 Description Produce sound 6 ti jm m Q Service door Provides access to the wireless LAN WLAN module slot the memory module slot and the optical drive select models only CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support through Help and Support Steps for removing the service door are included in Adding or replacing memory modules on page 49 16 Chapter2 Getting to know your computer Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer iyvIMPORTANT All labels described in this section will be located in one of 3 places depending on your computer model Affixed to the bottom of the computer located in the battery bay or under the service door For help finding these locations refer to Getting to know your computer on page 3 e Service label Provides important information to identify your computer When contacting support you will probably be asked
43. en used interchangeably e A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the modem install a network cable to connect your wireless router to the modem and test the Internet service Ey NOTE Your ISP will give you a user ID and a password to use for Internet access Record this information and store it in a safe place 20 Chapter3 Connecting to a network Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider e A wireless router 2 purchased separately e A wireless computer 3
44. ential files and then remove all password settings For additional information about Windows passwords such as screen saver passwords select Start gt Help and Support Setting Windows passwords Password Function User password Protects access to a Windows user account You may also set up your computer to require the user password to exit Sleep or Hibernation See Setting password protection on wakeup on page 39 for more information Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility BIOS contents Using passwords 57 Setting Setup Utility BIOS passwords Password Function Administrator password e Must be entered each time you access Setup Utility BIOS e f you forget your administrator password you cannot access Setup Utility BIOS NOTE The administrator password can be used in place of the power on password NOTE Your administrator password is not interchangeable with an administrator password set in Windows nor is it revealed as it is set entered changed or deleted NOTE If you enter the power on password at the first password check before the Press the ESC key for Startup Menu message is displayed you must enter the administrator password to access Setup Utility BIOS Power on password e Must be entered each time you turn on or restart the computer or exit Hibernation e f you
45. ep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible 1 Save your work and close all open programs 2 Select Start gt Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided e Press ctrl alt delete and then click the Shut down icon on the display e Press and hold the power button for at least 5 seconds e Disconnect the computer from external power e Remove the battery 44 Chapter6 Managing power 7 Managing and sharing information Drives are digital storage devices that help you store manage share and access information Your computer has an internal hard drive that stores your computer s software operating system as well as providing storage for all of your personal files For added capacity or functionality connect an external drive purchased separately such as an optical drive or hard drive or insert a memory card to import information directly from your phone or camera A USB flash drive connected to the Universal Serial Bus USB port on your computer also allows quick data transfer Some devices use the computer s power to run others have their own power source Some devices come with software that must be installed Ey NOTE For information about connecting external wireless devices see Connecting to a network on page 19 3p NOTE For more i
46. er is running normally e System Restore also saves shadow copies of files that have been changed since the last restore point was created For more information about using shadow copies to restore see Help and Support Creating a system restore point 1 Select Start 5 Control Panel 5 System and Security 5 System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Click Create and follow the on screen instructions To restore see Restoring to a previous system restore point on page 67 Backing up system and personal information Your computer stores information that is important to you such as files emails and photos and you will want to keep that information even if you download a virus or the system stops working properly How completely you are able to recover your files depends on how recent your backup is As you add new software and data files you should create backups on a regular basis Creating backups 65 Tips for a successful backup Number backup discs before inserting them into the optical drive Store personal files in the Documents Music Pictures and Videos libraries and back up these folders periodically Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to re enter your preferences To create a screen shot 1 2 4 Display the screen you want to save Copy the screen
47. er the correct wireless encryption data into the Network security key box 5 Click OK to save these settings WLAN connection is very weak If the connection is very weak or if your computer cannot make a connection to a WLAN minimize interference from other devices as follows e Move your computer closer to the wireless router or access point e Temporarily disconnect wireless devices such as a microwave cordless phone or cellular phone to be sure that other wireless devices are not interfering Troubleshooting 73 If the connection does not improve try forcing the device to reestablish all connection values 1 Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center 2 Inthe left panel click Manage wireless networks A list showing the available WLANs is displayed If you are in a hotspot where several WLANs are active several will be displayed 3 Click a network and then click Remove Cannot connect to the wireless router If you are trying to connect to the wireless router and are unsuccessful reset the wireless router by removing power from the router for 10 to 15 seconds If the computer still cannot make a connection to a WLAN restart the wireless router For details see the router manufacturer s instructions Network status icon is not displayed If the network status icon is not displayed in the notification area after you configure the WLAN the software driver is either
48. es that are not plugged into an external power source such as an external hard drive connected to a USB port Stop disable or remove any external memory cards that you are not using Before you leave your computer initiate Sleep or Hibernation or shut down the computer 42 Chapter6 Managing power Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the power meter icon in the notification area displays a low or critical battery notification Ey NOTE For additional information about the power meter see Using the power meter on page 39 The computer takes the following actions for a critical battery level e If Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation e If Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information Storing a user replaceable battery Z CAUTION To reduce the risk of damage to a battery do not expose it to high temperatures for extended periods of time If your computer will be unused and unplugged from external power for more than 2 weeks remove the battery and store it separately in a cool dry place to prolong the battery charge A stored battery should be checked every 6 months If the capacity is less than 50 percent recharge the ba
49. essage is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostics test while it is running press esc Using HP PC Hardware Diagnostics UEFI select models only HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface UEFI that allows you to run diagnostic tests to determine if the computer hardware is functioning properly The tool runs outside of the operating system to isolate hardware failures from issues that may be caused by the operating system or other software components To start HP PC Hardware Diagnostics UEFI 1 2 A Turn on or restart the computer quickly press esc and then press f2 After pressing f2 the BIOS searches three places for the HP PC Hardware Diagnostics UEFI tools in the following order a Connected USB drive Ey NOTE To download the HP PC Hardware Diagnostics UEFI tool to a USB drive see Downloading HP PC Hardware Diagnostics UEFI to a USB device on page 63 b Hard drive c BIOS Click the type of diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostic test while it is running press esc Downloading HP PC Hardware Diagnostics UEFI to a USB device Ey NOTE The HP PC Hardware Diagnostics UEFI download ins
50. eypad selected at the factory and the navigational function indicated by the directional arrows on the keys NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on Integrated numeric keypad Set at the factory to function like an external numeric keypad To alternate between this numeric function and the navigational function indicated by the directional arrows on the keys press the num lock key Using the TouchPad Dan oU paa Component Description 1 TouchPad zone Moves the on screen pointer and selects or activates items on the screen 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Use the left and right TouchPad buttons as you would use the buttons on an external mouse 34 Chapter5 Using the keyboard and pointing devices Navigating To move the on screen pointer slide one finger across the TouchPad in the direction you want the pointer to go Selecting Use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse Using the TouchPad 35 Using TouchPad gestures The TouchPad supports a variety of gestures that let your fingers swipe pinch and rotate to mani
51. f the following ways e Briefly press the power button e Close the display e Select Start click the arrow next to the Shut down button and then click Sleep To exit Sleep e Briefly press the power button e Ifthe display is closed open the display e Press a key on the keyboard e Tap or swipe the TouchPad When the computer exits Sleep the power lights turn on and the computer displays the screen as it was when you stopped working 38 Chapter 6 Managing power Ey NOTE If you have set the computer to require a password on wakeup you must enter your Windows password before the computer redisplays your work Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after a specific period of inactivity depending on whether the computer is running on battery power or on external power or when the battery reaches a critical battery level Power settings and timeouts can be changed in Windows Control Panel To initiate Hibernation select Start click the arrow next to the Shut down button and then click Hibernate To exit Hibernation briefly press the power button The power lights turn on and the computer returns to the screen where you stopped working Ey NOTE If you have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Setting password protection on wakeup To set the computer to prompt f
52. for Startup Menu message is displayed at the bottom of the screen Then press f11 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the HP Recovery Manager window 3 Follow the on screen instructions Recovering using the recovery media 1 If possible back up all personal files 2 Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer Insert the recovery flash drive into a USB port on your computer and then restart the computer EG NOTE If the computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 69 3 Press f9 at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions 68 Chapter11 Backing up restoring and recovering Changing the computer boot order To change the boot order for recovery discs 1 Restart the computer 2 Press esc while the computer is restarting and then press f9 for boot options 3 Select Internal CD DVD ROM Drive from the boot options window To change the boot order for a recovery flash drive 1 Insert the flash drive into a USB port 2 Restart the computer 3 Press esc while the computer is restarting and then press f9 for boot options 4 Select the flash drive from the boot options window Restore and recover
53. for the serial number and possibly for the product number or the model number Locate these numbers before you contact support 5 NOTE Your service labels will resemble one of the examples shown below Refer to the illustration that most closely matches the service label on your computer 7 91 Serial XXXXXXXX UMANO Product XXKXXXXXX ANA O A AA A A E Hre lylyOy Component 1 Product name 2 Serial number 3 Product number 4 Warranty period 5 Model number select models only Seria XXXXXXXX PPT TT Oras AAA QM XXXKK Rev XXXX XXX PCID 0000000000 00000 XOX LO a an Component 1 Serial number 2 Product number 3 Warranty period Labels 17 Component 4 Model number select models only 5 Revision number e Microsoft Certificate of Authenticity Contains the Windows Product Key You may need the Product Key to update or troubleshoot the operating system e Regulatory label s Provide s regulatory information about the computer e Wireless certification label s Provide s information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use 18 Chapter 2 Getting to know your computer 3 Connecting to a network Your computer can travel with you wherever you go But even at home you can explore the globe and access information from milli
54. forget your power on password you cannot turn on or restart the computer or exit Hibernation NOTE The administrator password can be used in place of the power on password NOTE A power on password is not revealed as it is set entered changed or deleted To set change or delete an administrator or power on password in Setup Utility BIOS 1 Open Setup Utility BIOS by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc 2 Use the arrow keys and follow the on screen instructions When the Startup Menu is displayed press f10 3 Use the arrow keys to select Security and then follow the on screen instructions Your changes take effect when the computer restarts Using Internet security software When you use your computer to access email a network or the Internet you potentially expose your computer to computer viruses spyware and other online threats To help protect your computer Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer To provide ongoing protection against newly discovered viruses and other security risks security software must be kept up to date It is strongly recommended that you upgrade the security software trial offer or purchase the software of your choice in order to fully protect your computer Using antivirus
55. he on screen instructions 48 Chapter 8 Maintaining your computer For additional information access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 Select Start gt All Programs gt Accessories gt System Tools gt Disk Cleanup 2 Follow the on screen instructions Adding or replacing memory modules Adding memory can help improve your computer s performance Your computer is like your physical work area The hard drive is the filing cabinet where you store your work and the memory is the desk where you work When your memory is not big enough to hold all your work easily like a desk overflowing with work your productivity slows down A great solution to improve performance is to expand the amount of memory you have in your computer The computer will have either one or two memory module slots depending on the model The memory module slots are located on the bottom of the computer under the service door The memory capacity of the computer can be upgraded by replacing the existing memory modules Ey NOTE Before adding or replacing a memory module make sure the computer has the most recent BIOS version and update the BIOS is needed See Updating the BIOS on page 61 NCAUTION Failure to update the computer to the latest BIOS prior to instal
56. hold the key The action key feature is enabled at the factory You can disable this feature in Setup Utility BIOS See Using Computer Setup BIOS and HP PC Hardware Diagnostics UEFI on page 61 for instructions on opening Setup Utility BIOS and then follow the instructions at the bottom of the screen To activate the assigned function after disabling the action key feature you must press the fn key in combination with the appropriate action key Z CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly 32 Chapter5 Using the keyboard and pointing devices Icon Key Description f1 Opens Help and Support which provides tutorials information about the Windows 2 operating system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooting tools and access to support f2 Decreases the screen brightness incrementally as long as you hold down the key i f3 Increases the screen brightness incrementally as long as you hold down the key a f4 Switches the screen image between display devices connected to the system For ICI example if a monitor is connected to the computer pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor g 6 Mutes or restores speaker sound
57. ht identifying 10 11 N network jack identifying 5 num Ik key identifying 14 num lock key identifying 34 O operating environment 71 operating system Microsoft Certificate of Authenticity label 18 Product Key 18 optical drive eject button identifying 4 optical drive identifying 4 25 26 optional external devices using 46 original system recovery 67 P passwords Setup Utility BIOS 58 Windows 57 pinching TouchPad gesture 37 ports external monitor 5 25 27 29 HDMI 5 25 27 29 USB 25 26 USB2 0 4 USB 3 0 6 25 27 VGA 29 power battery 40 conserving 42 power button identifying 12 power connector identifying 5 power lights identifying 4 power meter 39 PowerDVD 31 Product Key 18 product name and number computer 17 public WLAN connection 22 R readable media 38 recovering from the recovery discs 68 recovering the original system 67 recovery 67 HP Recovery Manager 67 recovery discs 64 recovery media 64 recovery system 67 regulatory information regulatory label 18 wireless certification labels 18 restore points 65 restoring the original system creating recovery media 64 RJ 45 network jack identifying 5 S scrolling TouchPad gesture 37 security cable lock installing 60 security cable slot identifying 5 security wireless 21 serial number 17 service labels locating 17 setting password protection on wakeup 39 setup of WLAN 21 Setup Utility BIOS passwords 58 shipping the com
58. ility information go to the Help and Support web page see More HP resources on page 2 5 age USB 2 0 ports 2 Connect optional USB devices NOTE For details about different types of USB ports see Using a USB device on page 45 6 Speakers 2 Produce sound 7 Audio out headphone Audio in Connects optional powered stereo speakers G microphone jack headphones earbuds a headset or a television audio z cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 8 USB 3 0 port Connects an optional USB device such as a keyboard sT mouse external drive printer scanner or USB hub NOTE For details about different types of USB ports see Using a USB device on page 45 9 HOM HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 10 jo External monitor port Connects an external VGA monitor or projector
59. ing the wireless button The computer has a wireless button one or more wireless devices and one wireless light depending on the model All of the wireless devices on your computer are enabled at the factory so the wireless light is on white when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is white at least one wireless device is on If the wireless light is off all wireless devices are off EY NOTE On some models the wireless light is amber when all wireless devices are off Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off the wireless devices simultaneously Connecting to a wireless network 19 Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems To use operating system controls select Start gt Control Panel gt Network and Internet gt Network and Sharing Center For more information select Start gt Help and Support Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point Ey NOTE The terms wireless router and wireless access point are oft
60. ireless wireless LAN WLAN or 802 11 If no WLAN device is listed either your computer does not have an integrated WLAN device or the driver for the WLAN device is not properly installed For more information about troubleshooting WLANs see the website links provided in Help and Support Cannot connect to a preferred network You may not be able to connect to a preferred network because it is a security enabled WLAN You must have the security code to connect to this type of WLAN See the next section for additional information 72 Chapter 13 Troubleshooting and support If entering a security code is not the problem you may have a corrupted WLAN connection Many times Windows can automatically repair a corrupted WLAN connection e __If there is a network status icon in the notification area at the far right of the taskbar right click the icon and then click Troubleshoot problems Windows resets your network device and attempts to reconnect to one of the preferred networks e If there is no network status icon in the notification area follow these steps 1 Start gt Control Panel gt Network and Internet gt Network and Sharing Center 2 Click Troubleshoot problems and select the network you wish to repair Current network security codes are unavailable If you are prompted for a security code or network key or a name SSID when connecting to a WLAN the network is protected by security You must have the current co
61. keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS follow these steps 1 Tum on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Setup Utility BIOS Information about how to navigate in Setup Utility BIOS is located at the bottom of the screen EG NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fnt esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS 2 Use the arrow keys to sel
62. ld for appliances Traveling with or shipping your computer 55 9 Securing your computer and information Computer security is essential for protecting the confidentiality integrity and availability of your information Standard security solutions provided by the Windows operating system HP applications the non Windows Setup Utility BIOS and other third party software can help protect your computer from a variety of risks such as viruses worms and other types of malicious code 7 IMPORTANT Some security features listed in this chapter may not be available on your computer Computer risk Security feature Unauthorized use of the computer Power on password Computer viruses Antivirus software Unauthorized access to data Firewall software Unauthorized access to Setup Utility BIOS settings and Administrator password other system identification information Ongoing or future threats to the computer Software updates Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable lock Locating your security software HP Security Assistant select models only provides a starting location for quick access to a collection of security software applications that are organized by task Instead of searching for each application through the Start menu and Control Panel HP Security Assistant allows you to access the applications for the following security task
63. ling or replacing a memory module may result in various system problems A WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module NCAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object To add or replace a memory module Z CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is on in the Sleep state or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet 4 Turn the computer upside down on a flat surface 5 Remove the battery from the computer See Removing a user replaceable battery on page 40 Improving performance 49 6 Remove the service door from the computer a With the battery bay toward you remove the service door screw 1 b Slide the service door toward the front of the computer 2 and then lift up 3 to remove the service door EC c e a
64. missing or corrupted A Windows Device not Found error message may also be displayed The driver must be reinstalled Get the latest version of the WLAN device software and drivers for your computer from the HP website at http www hp com If the WLAN device you are using was purchased separately consult the manufacturer s website for the latest software To get the latest version of the WLAN device software for your computer follow these steps 1 Open your Internet browser and go to http www hp com support 2 Select your country or region 3 Click the option for software and driver downloads and then type your computer model number in the search box 4 Press enter and then follow the on screen instructions NOTE If the WLAN device you are using was purchased separately consult the manufacturer s website for the latest software Audio problems To check the audio functions on your computer follow these steps 1 Select Start gt Control Panel gt Hardware and Sound gt Sound 2 When the Sound window opens click the Sounds tab Under Program Events select any sound event such as a beep or alarm and click the Test button You should hear sound through the speakers or through connected headphones To check the recording functions on your computer follow these steps 1 Select Start gt All Programs gt Accessories gt Sound Recorder 2 Click Start Recording and speak into the microphone Save the
65. nanaananaanasan teeeeeeeeeeeteeeeaaeeeeeseeenaaeeees 49 Updating programs and drivers aa ANAN ANAN AASARIN AA 53 Cleaning your computer o oo eee ee ana nawananG GNG NNNNGGNN iiaia idiei eiai aadi aa A 53 Cleaning procedure amn aa aaa a aha N aaah 53 Cleaning the display All in Ones or Notebooks 0 ccceeeeeeeetteeeeeeeeeeeneaes 53 Cleaning the sides OF COVED ana nanawwwanananwaaaaaanannnaaanasanasananasanasanasasssssrrenn 54 Cleaning the TouchPad keyboard or mouse eeeeceeeeeeeeeeeneeeeeeetntteeeeeeteee 54 Traveling with or shipping your computer ssuananaaaaaaaaana terete eee eee etnies eee tieeee eee Ka nnnnkan kn an nsaan 54 9 Securing your computer and information ianua snas s iina soenis noosa inis 56 Locating your security SONA aa AN a REEERE ENEE TEE KTERE 56 USING PASSWOMdS sesos ESANA AR 57 Setting Windows passwords sssri renne aan a E REKINA A AENEA R AA NEREA AREN 57 Setting Setup Utility BIOS passwords 000000manannawwawaannnnnasawawaaananananawnanasasasannnnannns 58 Using Internet security software u s 58 Using antivirus software scri cece enia AEE RARA T 58 Using firewall SOMWare ic2 2d caddies eee a EEA EAEE 59 Installing software updates 2 ANAN AEAEE ANA ARREA AA 59 Installing Windows security updates aeeessssessesrsneeessrnnaasnnnnnasenennaaannannaaatennnnaannannnaaetennaae 59 Installing HP and third party software updates
66. nent 1 Security cable slot Description Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 Power connector Connects an AC adapter 3 AC adapter light White The AC adapter is connected and the battery is charged Amber The AC adapter is connected and the battery is charging e Off The computer is using battery power 4 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 IC External monitor port Connects an external VGA monitor or projector 6 7 RJ 45 network jack status lights HDMI port Connects a network cable e White The network is connected e Amber Activity is occurring on the network Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device Left side 5 6 Component 8 USB 3 0 port SOC Description Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub NOTE For details about different types of USB ports see Using a USB device on page 45 microphon
67. nformation about required software and drivers or to learn which computer port to use see the manufacturer s instructions Using a USB device Most computers have more than one USB port because this versatile interface allows you to connect numerous kinds of external devices such as a USB keyboard mouse external drive printer scanner or USB hub to your computer Your computer has more than one type of USB port See Getting to know your computer on page 3 for the types of USB ports you have on this computer Be sure to purchase devices that are compatible with your computer Type Description USB 2 0 Transfers data at 60 MB s USB 3 0 Transfers data at 640 MB s USB 3 0 ports also known as SuperSpeed ports are also compatible with USB 1 0 and 2 0 devices Connecting a USB device Z CAUTION To reduce the risk of damage to a USB connector use minimal force to connect the device Using a USB device 45 A Connect the USB cable for the device to the USB port Eyf NOTE The USB port on your computer may look slightly different from the illustration in this section A sound indicates that the device has been detected Ey NOTE The first time you connect a USB device a message in the notification area lets you know that the device is recognized by the computer Removing a USB device CAUTION To reduce the risk of damage to a USB connector do not pull on the cable to remove the U
68. ng a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives e Ifyou plan to use the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discretion of the airline e Ifyou are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE 54 Chapter 8 Maintaining your computer If the computer has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply aboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use your computer before you turn it on If you are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary A WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit so
69. nserving power 42 disposing 43 replacing 43 storing 43 battery bay identifying 15 battery information finding 42 battery lock latch identifying 15 battery power 40 battery release latch 15 battery temperature 43 best practices 1 BIOS determining version 61 downloading an update 62 updating 61 Bluetooth device 19 22 78 Index Bluetooth label 18 boot order changing 69 bottom 18 buttons left TouchPad 9 34 optical drive eject 4 power 12 right TouchPad 9 34 c cables USB 46 caps lock light identifying 10 11 caring for your computer 53 Certificate of Authenticity label 18 checking audio functions 28 cleaning your computer 53 components bottom 15 display 7 front 3 left side 5 power button 12 right side 4 top 9 computer traveling 43 configuring audio for HDMI 30 connecting to a WLAN 22 connector power 5 conservation power 42 corporate WLAN connection 22 critical battery level 43 CyberLink PowerDVD 31 D deleted files restoring 67 Disk Cleanup software 49 Disk Defragmenter software 48 drive media 38 E electrostatic discharge 77 esc key identifying 13 14 external AC power using 43 external devices 46 external monitor port connecting 29 identifying 5 25 27 F firewall software 59 fn key identifying 13 14 33 fun things to do 1 H hard drive identifying 16 hard drive light 4 HDMI port connecting 29 identifying 5 25 27 HDMI configuring audio 30 headphone connecting 2
70. o devices such as speakers or headphones Using the webcam 27 Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or to the audio out headphone audio in microphone jack on your computer or on a docking station To connect wireless speakers to your computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Configuring HDMI audio settings on page 30 Before connecting speakers lower the volume setting Connecting headphones and microphones You can connect wired headphones or headsets to the audio out headphone audio in microphone jack on your computer Many headsets with integrated microphones are commercially available For best results when recording speak directly into the microphone and record sound in a setting free of background noise Z WARNING To reduce the risk of personal injury lower the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices Checking the sound To check the audio functions on your computer follow these steps 1 Select Start gt Control Panel gt Hardware and Sound gt Sound 2 When the Sound window opens click the Sounds tab Under Program Events select any sound event such as a beep or alarm and click the Test button You should hear sound through the speakers or through connected h
71. ohol acetone ammonium chloride methylene chloride and hydrocarbons are not included in the product Fibrous materials such as paper towels can scratch the computer Over time dirt particles and cleaning agents can get trapped in the scratches Cleaning procedures Follow the procedures in this section to safely clean your computer Z WARNING To prevent electric shock or damage to components do not attempt to clean your computer while it is turned on Turn off the computer Disconnect AC power Disconnect all powered external devices Z CAUTION To prevent damage to internal components do not spray cleaning agents or liquids directly on any computer surface Liquids dripped on the surface can permanently damage internal components Cleaning the display All in Ones or Notebooks Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Be sure that the display is dry before closing the display Updating programs and drivers 53 Cleaning the sides or cover To clean the sides or cover use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe E NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad keyboard or mouse Z WARNING To reduce the risk of electric shock or damage to internal components do not use a vacu
72. ons of websites using your computer and a wired or wireless network connection This chapter will help you get connected to that world Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN the mobile wireless device in your computer communicates with a wireless router or a wireless access point e Bluetooth device select models only Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in Help and Support Using the wireless controls You can control the wireless devices in your computer using these features e Wireless button wireless switch or wireless key referred to in this chapter as the wireless button e Operating system controls Us
73. ons to perform routine tasks simply In addition to the pointing devices such as a TouchPad included with your computer you can use an external USB mouse purchased separately by connecting it to one of the USB ports on the computer To customize pointing device settings button configuration click speed and pointer options select Start gt Control Panel and type mouse in the search box in the upper right corner of the screen Click Mouse Using the keyboard The keyboard allows you to type and the action keys and hot keys allow you to perform specific functions For more details about the keyboard keys see Keys on page 13 NOTE Depending on the country or region your keyboard may have different keys and keyboard functions than those discussed in this section Using ALT GR key combinations Some countries have keyboards with an ALT GR key that is used for special key combinations To type the rupee symbol on a keyboard that includes this key use the alt gr 4 key combination Region specific keyboards in India can use the ciri shift 4 keys for the rupee symbol To learn about ALT GR key combinations go to the Microsoft Office website http www office microsoft com and search for ALT GR Using the action keys An action key performs an assigned function The icon on each of the f1 through f4 keys and f6 through f12 keys illustrates the assigned function for that key To use an action key function press and
74. oor down until it snaps into place 2 b Insert and tighten the service door screw 3 to hold the service door in place J OST ag Ei n N Replace the battery Turn the computer right side up and then reconnect external power and external devices Turn on the computer Maintaining your computer Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your computer Technology is always changing and updating programs and drivers allows your computer to run the latest technology available Go to http www hp com support to download the latest versions of HP programs and drivers In addition register to receive automatic update notifications when they become available Cleaning your computer Use the following products to safely clean your computer e Dimethyl benzyl ammonium chloride 0 3 percent maximum concentration For example Disposable wipes which come in a variety of brands e Alcohol free glass cleaning fluid e Water with mild soap solution e Dry microfiber cleaning cloth or a chamois static free cloth without oil e Static free cloth wipes CAUTION Avoid strong cleaning solvents that can permanently damage your computer If you are not sure that a cleaning product is safe for your computer check the product contents to make sure that ingredients such as alc
75. or a password when exiting Sleep or Hibernation follow these steps i 2 3 4 A 5 Select Start gt Control Panel gt System and Security gt Power Options In the left pane click Require a password on wakeup Click Change Settings that are currently unavailable Click Require a password recommended NOTE If you need to create a user account password or change your current user account password click Create or change your user account password and then follow the on screen instructions Click Save changes Using the power meter The power meter allows you to quickly access power settings and view the remaining battery charge To display the percentage of remaining battery charge and the current power plan move the pointer over the Power Meter icon at the far right of the taskbar To access Power Options or to change the power plan click the Power Meter icon and select an item from the list Different power meter icons indicate whether the computer is running on battery or external power The battery icon displays a message if the battery reaches a low or critical battery level Using the power meter 39 Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximize performance The following power plans are available e HP Recommended Automatically balances performance with energy conservation e Power Saver Saves power by reducing system performance
76. ords sound 6 Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Display 7 Component 1 WLAN antennas 2 Description Send and receive wireless signals to communicate with wireless local area networks WLANs 2 WWAN antennas 2 select models only Send and receive wireless signals to communicate with wireless wide area networks WWAN 3 Webcam light On The webcam is in use 4 Webcam Records video and captures still photographs Some models provide access to video conferences and online chat by means of streaming video To use the webcam select Start gt All Programs gt Communication and Chat gt CyberLink YouCam 5 Internal microphone Records sound 6 Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer The antennas
77. overy media can be created Handle these recovery tools carefully and keep them in a safe place e HP Recovery Manager examines the computer and determines the required storage capacity for the flash drive or the number of blank DVD discs that will be required Use DVD R DVD R DVD R DL DVD R DL discs or a flash drive Do not use rewriteable discs such as CDtRW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software e You can use an optional external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from support through the HP website Go to http www hp com support select your country or region and follow the on screen instructions If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub e Be sure that the computer is connected to AC power before you begin creating the recovery media e The creation process can take up to an hour or more Do not interrupt the creation process e Store the recovery media in a safe location separate from the computer e f necessary you can exit the program before you have finished creating the recovery media The next time you open HP Recovery Manager you will be prompted to continue the process 64 Chapter11 Backing up restoring and recovering Creating the recove
78. pulate items on the desktop To use TouchPad gestures place two fingers on the TouchPad at the same time Ey NOTE TouchPad gestures are not supported in all programs To view the demonstration of a gesture 1 Select Start gt Control Panel gt Hardware and Sound gt Synaptics TouchPad 2 Click a gesture to activate the demonstration To turn the gestures off or on 1 Select Start gt Control Panel gt Hardware and Sound gt Synaptics TouchPad 2 Select the check box next to the gesture that you want to turn off or on 3 Click Apply and then click OK 36 Chapter5 Using the keyboard and pointing devices Scrolling Scrolling is useful for moving up down or sideways on a page or image To scroll place two fingers slightly apart on the TouchPad and then drag them across the TouchPad in an up down left or right motion Ey NOTE Scrolling speed is controlled by finger speed Pinching zooming Pinching allows you to zoom in or out on images or text e Zoom in by placing two fingers together on the TouchPad and then moving them apart e Zoom out by placing two fingers apart on the TouchPad and then moving them together KI Pa Using the TouchPad 37 6 Managing power Your computer can operate on either battery power or external power When the computer is running on battery power only and an AC power source is not available to charge the battery it is important to monitor and conserve the battery
79. puter 54 shutdown 44 Sleep exiting 38 initiating 38 Index 79 slots memory card 3 security cable 5 software CyberLink PowerDVD 31 Disk Cleanup 49 Disk Defragmenter 48 software updates installing 59 speaker openings identifying 16 speakers connecting 28 speakers identifying 25 26 storing abattery 43 supported discs 64 system information hot key 33 system recovery 67 system restore points creating 65 T temperature 43 TouchPad buttons 9 34 using 34 TouchPad gestures pinching 37 scrolling 37 zooming 37 TouchPad zone identifying 9 34 traveling with the computer 18 43 54 troubleshooting AC adapter 75 audio functions 74 low battery level 75 power management 75 wireless connection 72 Troubleshooting and support 72 turning off the computer 44 U unresponsive system 44 USB 2 0 ports identifying 4 25 26 USB 3 0 port identifying 6 25 27 USB cable connecting 46 USB devices connecting 45 80 Index description 45 Zz removing 46 zooming TouchPad gesture 37 USB hubs 45 using external AC power 43 using passwords 57 using the power meter 39 V vent identifying 5 vents identifying 15 VGA port connecting 29 video 28 W webcam identifying 7 8 24 26 using 27 webcam light identifying 7 8 24 26 Windows Backup and Restore restoring files 67 Windows key identifying Windows passwords 57 Windows security updates installing 59 Wireless Assistant software 19 wireles
80. rd drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 Open Windows Explorer by selecting Start gt Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions hopes After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly 62 Chapter 10 Using Computer Setup BIOS and HP PC Hardware Diagnostics UEFI To start System Diagnostics 1 2 Turn on or restart the computer While the Press the ESC key for Startup Menu m
81. ry media 1 Select Start and type recovery in the search field Select Recovery Manager from the list Allow the action to continue if prompted 2 Click Recovery Media Creation 3 Follow the on screen instructions to continue To recover see Recovering the original system using HP Recovery Manager on page 67 Creating system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A restore point contains information such as registry settings that Windows uses Restoring to a previous restore point allows you to reverse changes that have been made to the system since the restore point was created Restoring to an earlier system restore point does not affect data files saved or emails created since the last restore point but it does affect software you may have installed For example if you download a photo from a digital camera and then restore the computer to the state it was on the previous day the photo remains on the computer However if you install photo viewing software and then restore your computer to the state it was on the previous day the software will be uninstalled and you won t be able to use it What you need to know e f you restore to a restore point and then change your mind you can undo the restoration e You should create system restore points Before you add or change software or hardware o Periodically whenever the comput
82. s e Setting up Internet and antivirus security e Backing up and recovering files e Managing passwords user accounts and parental controls e Maintaining your computer and installing the latest HP and Windows updates To open HP Security Assistant select Start gt All Programs gt Security and Protection gt HP Security Assistant 56 Chapter9 Securing your computer and information Using passwords A password is a group of characters that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use the same password for a Setup Utility BIOS feature and for a Windows security feature Use the following tips for creating and saving passwords e To reduce the risk of being locked out of the computer record each password and store it ina secure place away from the computer Do not store passwords in a file on the computer e When creating passwords follow requirements set by the program e Change your passwords at least every three months e An ideal password is long and has letters punctuation symbols and numbers e Before you send your computer for service back up your files delete confid
83. s button 19 wireless certification label 18 wireless controls button 19 operating system 19 Wireless Assistant software 19 wireless light 10 11 19 wireless network WLAN connecting 22 corporate WLAN connection 22 equipment needed 21 functional range 22 public WLAN connection 22 security 21 using 20 wireless network securing 59 WLAN antennas identifying 7 8 WLAN device 18 20 WLAN label 18 writable media 38 WWAN antennas identifying 7 8 13 14
84. software Computer viruses can disable programs utilities or the operating system or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused 58 Chapter9 Securing your computer and information For more information about computer viruses type viruses in the Search box in Help and Support Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consider e __ Host based firewalls Software that protects only the computer it is installed on e Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Microsoft Windows and third party software installed on your computer should be regularly updated to correct security problems and improve software performance For more information see Updating programs and drivers on page 53 Installing Windows security updates Updates to the operating system and other software may have b
85. ssarrnaasssssnna 64 Creating the recovery Media eee eeeteteeeeeeeeeeettttaeeeeeeeeeeeeenaaas 65 Creating system restore pon aa setdecdanadieeertensatemertenagieeerdenses teerteeeneded trees 65 What you need to KNOW Uu cece eee ccneee etree eee ee etieeee eee eiieeeeeeetieeeeeetieeeeeee 65 Creating a system restore point 0 eee eee erect e eter eee teeeeeeeeeeaeeeeeeeeeeiee 65 Backing up system and personal information cceseeeceeeeeeeeeeeeeeeeeeaeeeeeeeentaeeeeeeeeeaas 65 Tips for a successful backup 2 000 222 ccc cece cece cece anna ee eeeee cae caeeeeeeeeeeeeeeeteteeeseeneeaaeas 66 What you need to KNOW a a aa vata 66 Creating a backup using Windows Backup and Restore 0 sseeeeeees 66 Restore and TECOVELY an GAAN aNG NAKATAKDA KANAN AA 67 Restoring to a previous system restore point 1 1 7 mswaaaaaannanunasaaananannasasanananananasasann 67 Restoring specie THES AA An 67 Restoring specific files using Windows Backup and Restore 700 67 Recovering the original system using HP Recovery Manager cccceesseeeeeeeesereteeeeees 67 What youineed to KNOW naaa Ja NAIA 67 Recovering using HP Recovery partition select models only 68 Recovering using the recovery Media eee eeeeette eee eeeetaeeeeeeeetaeeeeeeeeaas 68 Changing the computer boot order eee cceeeeee sence eeeeeeetttteeeeeeeaas 69 12 SPECHT CAL ONS sira
86. tertainment features 2212mr AA 24 Multimedia features 1 11 2 cccceeeccsceeeeeeueeeeeesesauuseuaeeeueeeseuaueeeeaeeeeeeseeuuaeeesaaeeeeaseusuuueeeeuaaeeeenaes 24 Using he webcam aan ANNA NANANA NANANA ene led Nha 27 Using AU CIO ak abaarada NAB pa PAG kapag aks Apna NALANG nagnanasa Rab Rang ieee Ena 27 Comectng Speakers aa aha aaa ma a ina ma eid 28 Connecting headphones and microphones ceseeceeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeteeeeeees 28 Checking the SOUMG maa ana abala dna kasb a2 Aap apan ieee kakanan GNG 28 USING VIdGO aa nas PADAANIN ANA AA KAANAK 28 Connecting a VGA monitor or projector seesesssseseeesrrasssssnnessesnnnnaarannnaaatennnaaannannnaannennaaanan 29 Connecting an PLA 29 Configuring HDMI audio settings eeceeeeee eect eeeeneeeeeeeeeeentaeeeeeeeeeeeaaes 30 Managing your audio and video files select models only cc cecceeeeeteeeeeeneeeeeeeeeeetaeeeeeeeenieeeeeeneeaees 31 5 Using the keyboard and pointing devices nnmnnn nnna 32 Using the keyboard saan AA Laan 32 Using ALT GR key combinations 0 0 0 eee eeeeeee eee eeeeeee eee eeeeeeeeeeeeeeeeaaeeeeteeeaaaeeeeteeeaeees 32 Using the action key 8 ana anan GALAK ae 32 USING the Not keys ama ang Ha aan 33 Using the keypad nananaawaaananana aaa aNANGNNGGGNN NN ANGKGGNNA NN AKENE KAEN EEE 34 Using the integrated numeric keypad select models only seeen
87. tery is the only source of power be sure that the battery is sufficiently charged before writing to media e Donot move an optical drive while it is writing to a disc The write process is sensitive to vibration e Before you move a computer that is connected to an external hard drive initiate Sleep and allow the screen to clear or properly disconnect the external hard drive Using Disk Defragmenter As you use your computer over time the files on the hard drive become fragmented A fragmented drive means data on your drive is not contiguous sequential and because of this the hard drive works harder to locate files thus slowing down the computer Disk Defragmenter consolidates or physically reorganizes the fragmented files and folders on the hard drive so that the system can run more efficiently Ey NOTE It is not necessary to run Disk Defragmenter on solid state drives After you start Disk Defragmenter it works without supervision However depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Connect the computer to AC power 2 Select Start gt All Programs gt Accessories gt System Tools gt Disk Defragmenter 3 Follow t
88. tructions are provided in English 0 nly i 2 3 4 5 Go to http www hp com Click Support amp Drivers and then click the Drivers amp Software tab Enter the product name in the text box and then click Search Select your computer model and then select your operating system In the Diagnostic section click HP UEFI Support Environment or Click Download and then select Run Using HP PC Hardware Diagnostics UEFI select models only 63 11 Backing up restoring and recovering Your computer includes tools provided by the operating system and HP to help you safeguard your information and retrieve it if ever needed Creating backups 1 Use HP Recovery Manager to create recovery media immediately after you set up the working computer 2 As you add hardware and software programs create system restore points 3 As you add photos video music and other personal files create a backup of your system and personal information Creating recovery media to recover the original system After you successfully set up the computer you should create recovery discs or a recovery flash drive using HP Recovery Manager You will need these recovery discs or recovery flash drive to perform a system recovery should the hard drive become corrupted A system recovery reinstalls the original operating system and then configures the settings for the default programs What you need to know e Only one set of rec
89. ttery before returning it to storage Disposing of a user replaceable battery Z WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in fire or water See the Regulatory Safety and Environmental Notices for proper battery disposal To access this guide select Start gt Help and Support gt User Guides Replacing a user replaceable battery Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition If the battery is possibly covered by an HP warranty instructions include a warranty ID A message refers you to the HP website for more information about ordering a replacement battery Running on external power For information about connecting to AC power see the Setup Instructions provided in the computer box The computer does not use battery power when the computer is connected to external power with an approved AC adapter or an optional docking expansion device A WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external power under any of the following conditions WARNING Do not charge the computer battery while you are onboard an aircraft e When
90. um cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface A CAUTION To prevent damage to internal components do not allow liquids to drip between the keys e To clean the TouchPad keyboard or mouse use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe e To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension Traveling with or shipping your computer If you have to travel with or ship your computer here are some tips to keep in mind to keep your equipment safe e Prepare the computer for traveling or shipping Back up your information to an external drive Remove all discs and all external memory such as memory cards from the computer Remove any media from external devices before disconnecting external devices Z CAUTION Perform this action before shipping storing or traveling with a drive This will help reduce the risk of damage to the computer damage to a drive or loss of information Turn off and then disconnect all external devices Shut down the computer e Take along a backup of your information Keep the backup separate from the computer e When traveling by air carry the computer as hand luggage do not check it in with the rest of your luggage NCAUTION Avoid exposi
91. up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering on page 64 Using an optional security cable lock A security cable lock which is purchased separately is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see Getting to know your computer on page 3 1 Loop the security cable lock around a secured object 2 Insert the key 1 into the security cable lock 2 3 Insert the security cable lock into the security cable slot on the computer 3 and then lock the security cable lock with the key ua D 4 Remove the key and keep it in a safe place 60 Chapter9 Securing your computer and information 10 Using Computer Setup BIOS and HP PC Hardware Diagnostics UEFI Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display
92. ur computat sran oa AGAIN AA EEEE ANSES 3 Finding your hardware and software information cccccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeaaaeeeeeneeeaaaees 3 PONG RANGE A E A an AA 3 RON SIOE n E N E E 4 Len side cn a E EA E TR laa 5 DIS Pl faena a EE E E A a S 7 TOP inaina NGA a a Aa A Daia GA AA AA 9 TouCAPad ars 9 LINIS a AA A A AG A aa 10 BUIO E N 12 KOE aeaa A I AA 13 BOUI aana AG a a Pa 15 kababaan AA E E AA 17 3 COMMEGUIG CO a NG INGIK lana INN N EBE 19 Connecting to a wireless network u anuna rene AiAi enU ENERE EAE SAANEN SENERA RARER 19 Using the wireless Controls AA ALA Aa EEE 19 Using the wireless button u s 19 Using operating system controls 2 0 00 aaa ananwwawanananananaananaanasanaananasasassananansssan 20 Using a WLAN 2am ap nA EEEE E ERE 20 Using an Internet service provider 1 maanaaawanananunanasananasananananasasasnnaaassann 20 Setting up a WLAN 22gal aasa paaa a aa 21 Configuring a wireless router anaaawawanananaaanawanasasaanasanaanaannsassssnsnanaasnnn 21 Protecting your WLAN suriin ionnua iinan N NGABA aa NA aa 21 Connecting toa WLAN XA GALA ARA An 22 Using Bluetooth wireless devices select models Only 7 mmannnnwwawwawaananananawawaaannns 22 Connecting to a wired network una aaa aaa nanana 23 Connecting to a local area network LAN c c cceeeeeeeeeeeeeeeeseseeeseaaeeeeseeeeeseaeesneeeeteenees 23 4 Enjoying en
93. ving a user replaceable battery on page 40 Troubleshooting 75 3 Connect the AC adapter to the computer and then plug it into an AC outlet 4 Turn on the computer e fthe power lights turn on the AC adapter is working properly e fthe power lights remain off check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to make sure the connections are secure e fthe connections are secure and the power lights remain off the AC adapter is not functioning and should be replaced Contact support for information about obtaining a replacement AC power adapter Contacting support If the information provided in this user guide or in Help and Support does not answer your questions you can contact support at http www hp com go contactHP Ey NOTE For worldwide support click Contact HP worldwide on the left side of the page or go to http welcome hp com country us en wwcontact_us html Here you can e Chat online with an HP technician NOTE When technical support chat is not available in a particular language it is available in English e Email Support e Find Support worldwide telephone numbers e Locate an HP service center 76 Chapter 13 Troubleshooting and support 14 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk
94. w the on screen instructions to schedule and create a backup Eyf NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information 66 Chapter11 Backing up restoring and recovering To restore see Restoring specific files using Windows Backup and Restore on page 67 Restore and recovery Restoring to a previous system restore point Sometimes installing a software program causes your computer or Windows to behave unpredictably Usually uninstalling the software fixes the problems If uninstalling does not fix the problems you can restore the computer to a previous system restore point created at an earlier date and time To restore to a previous system restore point when the computer was running correctly 1 Select Start gt Control Panel gt System and Security gt System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Click System Restore and follow the on screen instructions Restoring specific files If files are accidentally deleted from the hard disk and they can no longer be restored from the Recycle Bin or if files become corrupt restoring specific files is useful Restoring specific files is also useful if you ever choose to recover the original system using HP
95. y 69 12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 19 5 V dc 2 31 A 45 W 19 5 V dc 3 33 A 65 W 19 5 V dc 4 62 A 90 W oe Co DC plug of external HP power supply NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms Ey NOTE The computer operating voltage and current can be found on the system regulatory label 70 Chapter 12 Specifications Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to

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