BB5 Easy Service Tool User Manual In Pdf
Contents
1. 2010 BEST INFO MANUAL BEST Team e User Data Backup BEST Can extract user data from dead or semi dead Nokia phones without any problems expect new S60 models which will be supported soon User data types which can be extracted e Phonebook e Calendar e Memory Card Password e Content Gallery Photo sound records pictures music and other files stored in gallery e SMS MMS messages Backup User Content Gallery can be done on ALL BB5 phones S40 S60 no matter Backup PhoneBook Calendar Memory Card passwords SMS MMS can be done on following phones e Series 40 Series 40 phones Supported ALL 40 phones e Series 60 Series 60 SmartPhones Following models series 1 Symbian 8 X N70 N72 6680 6681 and other BB5 old smartphones and all modifications of these phones 2 Symbian 9 1 Symbian 9 2 E50 E51 E60 E61 E61i E62 E65 E70 E71 N71 N73 N75 N 76 N77 N80 N81 N81 8GB N82 N91 N92 N93 N93i N95 N95 8GB N95 8GB NAM N95 NAM 6110 Nav 6120c 6121c 6124V 6290 5500s 5700XM and others and all modifications of these phones 3 Symbian 9 3 Symbian 9 4 Under developing Support exist but not work on all phones yet 4 Supported WD2 Symbian 7 x 3230 6600 6260 7610 6670 and all modifications of these phones All operation can be performed on both com usb interface types but better use USB if phone not fully HW damaged BEST info by BEST Team 2010 BEST INFO MA2. BEST INFO MANUAL BEST Team EST ervice lool T BBD Easy BB5 Easy Service Tool It is Tool for servicing Nokia BB5 series phones Features v1 03 4 public release e Flashing S40 S60 e Backup User Content pictures photos and e t c Gallery S40 S60 e Backup SMS MMS S40 S60 In readable format e Read Write Phonebook S40 S60 Supports ALL S40 and many S60 phone e Work with Life Timer values read write reset e Read Write Calendar S40 S60 Read as Text for S40 e Read Memory Card Password From all S40 and many S60 e Read Write PhoneBook on WD2 smartphones e Support DCT4 User content SMS e Read Write PP Product Profile S40 S60 e Reset phone setting e File System format e Self Testing SelfTest adc display test keyboard e Read Reset User code Depends on model e Read Write PM e Read info e Change Edit some special phone info S40 Label e Some more Flash Repair Backup EXCLUSIVE features on way BEST info by BEST Team 2010 BEST INFO MANUAL BEST Team Supported models Data Backup e S40 All 3 5 6 edition s e S60 1 7 edition WD2 3230 6260 6600 COM only All modification of these models 2 8edition 6630 6631 6680 6681 6682 N90 N70 N72 COM USB All modification of these models 3 9 Edition 50 E51 60 E61 E61i E62 E65 E66 E70 E71 N71 N73 N75 N76 N77 N80 N81 N81 8GB N82 N91 N92 N93 N93i N95 N95
3. Main Pe Operations Read Into Check Full PM C Range Read From To User Code 000 400 ie Head Heset ASK BPL Phone Mode Local Read ASK Write RPL __SetTo Factory Settings LifeT ae Full Factory Read Reset SW upgrade def Service Centre D oO Za h E m Write Production Tune User Data Product Code Leave Factory Head YW rite Product Profile 0537652 Read Write Read Info Read phone info general phone information FW version IMEI hardware locks and other things Check Checks some phone parameters like a Flash ID SuperDongle info and LiveTest UserCode Read Reset Reset Read USER code depends on model In some phones like E series and new smartphones reading now impossible but we work on it Read ASk Read ASK file which consist data for calculate RPL file LifeTimer read write reset Work with LifeTimer values Product code read write Change Product code regional identification code PM Read Write Work With Permanent Memory Don t forget do backup Factory Settings Reset settings to factory state security code data and other settings ProductProfile Read Write Work with product profile PP consist some settings info which can be reset by Factory set User Set S40 S60 BEST info by BEST Team 2010 BEST INFO MANUAL BEST Team User Data Tool Tab Phones ook Calendar Head PhBook Read C
4. phone have damaged FS SD MMC part Done with major error This message that you can t run the file system the program suggests options e Remove the memory card if it is worth e Try to change the phone mode test local Otherwise the necessary software hardware intervention Software intervention is as follows e Flashing MCU MCU PPM e Firmware ENO If it did not help perhaps due to a defect hardware Error APE Server Run fail FS breaked Says us about damaged APE part of phone Repair methods the same as above When if they have not helped must be the hardware address of the defect Smartphones with versions of Symbian 9 3 and 9 4 supported for extracting user content Gallery Extracting SMS MMS calendar notepad and perhaps only a few eg 5800 SW to 21 inclusive The possibility of pulling out data from them in the development stage and already have the results and will be soon BEST INFO MANUAL BEST Team 1 PhoneBook If your phone is included in the list of supported in this case there is no problem Phone book will be extracted Then you can write it back to the phone to complete the recovery operations or to send us to extract the data Automatic ability to save the standard options will be available shortly If the phone is not included currently in the list of supported you can try to extract If it will be unfortunate it is necessary to inform the mode
5. 2010 BEST Team BEST INFO MANUAL BEST Team Flashing Tab Service Toal User Data Tool Misc Flashing FLash File Selec jf Use INI W Manual RM 494 0579908 RUSSIAN Indigo wer 21 006 M RM 484_21 006_prd core tpss _MCU Flash Setting After Flas DeadMode UseData FactorySet Chk Read Downgrade Backup Restore UD Reset LT FLASH That tab able you flash and repair your phones Flashing support Normal and DEAD USB modes About flashing on next pages BEST info by BEST Team 2010 Work With BEST After start program need choose interface which on we need work Program remember last selected interface setting After we choose interface connect phone User have two ways for connect e Connect powered up phone in Test Local Normal modes e DEAD USB revive for fully dead phone if phone support DEAD usb and can connect in DEAD usb mode 1 On first case need just connect phone When BEST found phone we can see Phone found on statusbar we can see some connected phone info BEST BB5 Easy Service Tool ver 1 00 c BESTteam 2010 special for Infinity users See Settings Exit Log Mairi PM Operations Read Info Check Full PM C Range Read From To User Code ooo 400 Write Read Reset ASK BEL Phone Mode Local Read ASK Write RPL __SetTo Factory Settings LifeT aaa Full Factory R
6. 8GB N95 8GB NAM N95 NAM 6110 Nav 6120c 6121c 6124V 6290 5500s 5700XM COM USB All modification of these models 4 Symbian 9 3 u 9 4 5800 N78 N79 5230 now under develop and test COM USB Supported interfaces e USB e COM FTDI PL JAF UFS in com emulation mode BEST info by BEST Team 2010 Flashing S40 6233 7370 6300 6270 6280 6288 7390 6500slide 6500classic 7900prism 7500 7120c 7310supernova 7510s 7610s 5200XM 5300XM 5310XM 5130 2700c 6600slide 3610a 3610fold 6555 6085 6086 6125 2690 2710navi 6131 6133 3109 3110c 3120c 3500 3600 3710fold 3720classic 5220XM 5610XM 6151 6267 6303 6303i 6300i 6600fold 7210s 8600luna 8800arte All RM modifications of these models are supported too Supported Modes DEAD USB Normal Flashing S60 N76 N78 N79 N81 N86 N85 X6 5800 5530 N97 N97Mini N97i 5230 5500 3250 5700 5710 E63 E66 E50 E51 E75 6110n 6220c 5330TV 5730XM 6120classic 6121c 6124c 6650 E71 E71x N81 8gb All RM modifications of these models are supported too Supported Modes DEAD USB Normal Flashing Extended Features Custom Flashing S60 APE 6630 6680 6681 N70 N72 N73 N75 N77 N90 N91 N92 N95 E90 N93 N93i E60 E61 E65 E61i E70 N80 N95 8Gb All RM modifications of these models are supported too Supported Modes Normal Flashing Program can backup data from dead or semi dead phones hangs on nokia logo and other software hardware hangs All service operations can be performe
7. Team 2010 BEST INFO MANUAL BEST Team e Interfaces For better stability and comfort in working with the program in Fbus mode is recommended only FTDI PL and other UNIBOX cable Setting latency com port LY tite aS LIT IL me td L 2 AREER yc Cponctea USB Serial Port COM39 Dwe Port Settings Qnateep Ceeaenna Bits per second 9600 ye f y IDE ATA Portable o Advanced Settings for COM39 ales OK USB Transter Sizes Select lower settings to corect performance problems at low baud rates Select higher settings for faster performance Defaults Receive Bytes 4096 w Transmit Bytes 4096 ka Mogerel MOHHTOpE TS MIbILUH H BM Options Miscellaneous Options El Select lower settings to corect response problems Serial Enumerator 3 Serial Printer Latency Timer meec Ee w Cancel lt Power Off Timeouts Event On Surprize Removal Set ATS On Close SUPER Mzaa L menki meer Disable Modern Ctl At Startup Minimum Write Timeout msec h bbb 240 920 S7kb Option 2 in the settings is the best From version 1 02 BEST supports JAF UFS other interfaces in the mode of com emulation better and more stable for user data backup BEST info by BEST Team 2010
8. need to connect to the cable 7900 and similar 4 Wait until flashing complete 5 After flashing the phone will be in TEST mode User will begin operations to save restore or anything or anything what user want To successfully flash in normal mode you must To begin with the notion of normal includes all modes Normal Test Local 1 Choose the correct version of the firmware file If Manual is not marked and installed the firmware the program will select files automatically 2 Press FLASH and wait for the completion of the firmware update 3 After flashing the phone will be in TEST mode User will begin operations to save restore P S During the process of firmware you can change the options namely to cancel flashing not yet processed files simply removing the check with the desired item BEST info by BEST Team 2010 BEST INFO MANUAL BEST Team S60 You can sew the following combinations of files e MCU e PPM e CNT e ENO e APE e MCU PPM e MCU CNT e MCU PPM CNT Simply put you can sew in any quantity and in any combination Modes e DEAD e Normal Terms and necessary steps are similar firmware S40 select files sew No differences no longer exist Also added to the S60 mode transfer from DEAD to TEST for phones that support DEAD mode You must select the correct version of firmware in principle it is not so important the important thing to firmware files c
9. Clear data Clear Cl Ok Write done Done Elapsed 0 00 13 If all ok user will see log like that Feature of extraction repair phonebook on WD2 models has been tested on several 3230 and 7610 6220 and via Infinity UniBox as interface in all cases the extraction was successful BEST info by BEST Team 2010 BEST INFO MANUAL BEST Team e S40 lite DCT4 From version 1 02 adds support to BEST DCT4 phones Interface of course COM Features e Preservation of user content e Saving sms mms e SelfTest ADC FunLabel At the moment support purely a test For unlock DCT4 phone download DCT4 Toll from Infinity Box support and use it for unlock In the following versions work with DCT4 will be radically improved BEST info by BEST Team 2010 BEST INFO MANUAL BEST Team e Flashing Firmware Update and repair Currently BEST supports flashing S40 S60 phones in both modes 1 Normal normal test local mode 2 DEAD Select Files manual and automatic if the full package installed firmware S40 You can sew the following combinations of files e MCU e MCU PPM e MCU CNT e MCU PPM CNT For a successful firmware in DEAD mode you must 1 Choose the correct version of the firmware files RM for automatic mode 2 Mark DEAD MODE select the options and post flash action 3 Press FLASH and after to connect your phone and press the power button briefly gt Some phones just
10. NUAL BEST Team More info about data backup e Base In order to successfully retrieve data from a phone you should enable it to be defined by the program on one of the interfaces USB COM And there are some points for S40 S60 in more explained slightly lower If the program saw it you can choose the desired operation if the phone book calendar passwords or memory cards the program will choose a name and place of the saved file then the program will extract the selected data type If data type is Gallery Save Gallery or SMS MMS Read SMS MMS program do all without any user conformations need just wait when selected operation end s Backed up data will be save ob main program directory in folder named as phone IMEI In that folder user will find all backed up data Before backup work with user data please REMOVE from phone memory card if it insert in phone In some case probably need reflash MCU MCU PPM SW part for run phone if phone totally dead and can t start even on local test mode FLASHING OF CONTENT CNT UDA IMAGE USERAREA AND FORMAT kill user data in phone Permanently e S40 If you need to pull data from S40 phone need only two conditions 1 Phone must see the program 2 Phone has not been flashed erased not resets User Full Factory If your phone has some user data inside the program will extract that data without problems e S60 For smartphones the
11. alendar Read phone book From phone _ Write PhB nite Calendar Mult edialard Password Gallery Read MMC Password Save Gallery Short essage Read 5M5 MMS Read PhoneBook Read phonebook from phone S60 S40 Write PhoneBook Write phonebook to phone S60 S40 Read Calendar Read calendar from phone S60 S40 Write Calendar Write calendar to phone S60 S40 Read MMC Password Reading memory card passwords from phone S60 S40 if phone not fullflashed resetted Save Gallery Backup User Data Gallery Music photos records and other files S60 S40 Save SMS MMS Backup SMS and MMS data in readable format S60 S40 BEST info by BEST Team 2010 BEST INFO MANUAL Misc Tab Misc Format Tool Unlock Format NCK NCK level 7 ADC reading Read Send HCK LCD Test Self Test LCD Test Pattern All On Set Run Self Test Stutt KeyB Test Fun Label Format File System format automatically non touch on user request gallery on s40 1gb s60 4 8 gb phones ADC Read Reading battery current eat and other values SelfTest SelTest s with extended info NCK enter enter NCK Network user requested code to phone Display Pattern Test LCD Test Keyboard test Keyboard test feature FunLabel Edit labels S40 by code 0010 can write any info like our organization info phone number or any what we want BEST info by BEST Team
12. automatic does not affect the user drives to s40 1gb s60 4 8 gb e ADC Read Reading the parameters of consumption the voltage of the battery e SelfTest Testing with extended info e NCK enter Enter NCK code e Display Pattern Test Test LCD e Keyboard test Testing keyboard e FunLabel Editing tags S40 by the code 0010 write everything whatever you want currently only supported by the Latin s60 by the code 06 soon Most opportunities will have no difficulty for the work with them and understanding BEST info by BEST Team 2010 BEST INFO MANUAL BEST Team e SelfTest works on USB COM There are no settings and other things all parameters are tested at once You can choose mode manually test or local just select need in main service tab In local mode will be done some more several tests but in test mode testing procedure are more stable After testing end program shows a log and post detail in the table if there are any problems shows a small hint on the possible elimination Tips are collected exclusively from Nokia documents P S We welcome any additions and clarifications to improve the information part of SelfTest e LifeTimer ADc discharges work with the PM NCK input constraints in the use will not cause e Format Formatting is automatic No need to choose the drives and do something The program will automatically scan them and format only the system svapo
13. d on both interface usb com Flashing supported VIA USB only for now BEST info by BEST Team 2010 BEST INFO MANUAL BEST Team First run and setting For run BEST User need have 1 Infinity ContentExtractorDongle 2 License If User have BEST Dongle Need internet connection for that operation 1 Need Start BEST software 2 Fill ASK form and press Create If All Ok Program will download license from server and asks user restart program If exist any problems on receiving license need send ASK file to support bb5tool com Settings part are very small 1 Need choose directory where installed Nokia Firmware Packs BEST BB5 Easy Service Tool ver 1 00 c BESTteam 2010 special for Infinity users Settings Exit Connect settings F Service Tool U Data T I k DataPackage path C Program Files Mokja Phoenix Products Sa ar a Mair Read Info Check 2 Choose a connection mode USB COM Program ready for work Working with BEST Connect phone on selected interface Better if phone in LOCAL TEST For USB mode that is no matter if phone detected You can start work Phone found Series XX Device detected read info Ok That text in log say us phone is seen by program and we can do what we want BEST info by BEST Team 2010 BEST INFO MANUAL BEST Team Interface map Service Tool Tab Service Tool User Data Toal Misc Flashing
14. ead Reset SW upgrade def l Service Centre Do E h o m Write Production Tune User Data Product Code Leave Factory Read Write Product Profile 0547040 Read Write Do Ure RM 303 Nokia 5310 XpressMusic MCU 10 10 APE 358976012240452 Connected Local USE READY 14 36 06 BEST info by BEST Team 2010 BEST INFO MANUAL BEST Team 2 In another variant need Flash phone DEAD USB On Flashing tab need select DEAD MODE Service Toal User Data Toal Misc Flashing FLash File Select i Use IHI W Manual AM 484 mE RUSSIAN Indigo ver 27 006 ee Flash Settings After Flash DeadMode FactorySet V Chk Read i W Backup 5 Reset LT eS After select flash files and select FLASH after connect phone shortly press power button If flashing done phone power up in TEST mode and we can continue work with phone P S If need BACKUP USER DATA DON T FLASH CONTENT APE FILES You destroy USER data in phone permanently Only MCU PPM in some case ENO can be flashed too Also FOR S60 which supports DEAD USB BEST can power Up phone in test mode BY DEAD USB REVIVE Just Unselect all files and press flash after booting phone will stay in TEST mode After phone connected in any mode we can start work with it All operation can be performed without any extra settings and others press button program give you result BEST info by BEST Team
15. l RM SW version and program log on the support forum Restoring the phone book can be produced in the same phone from which it was extracted or you can write a book on any smartphone which is included in the list of supported Cross writing supported by Symbian 8 X and Symbian 9 1 9 2 User can write phonebook from 9 1 9 2 to 8 x but can t write from 8 x to 9 1 9 2 Warning Record the new phone book in smartphones deletes the old data the program will remind you of this recording and ask how to proceed In some cases phone book is damaged if after writing the book in your phone it freezes when you turn it was so damaged it Necessary in this case send us a backup for retrieval Ability to be built into the program soon 2 Calendar Moments are the same as for phonebook 3 Memory Card Password Password of memory cards saved as file and extracting to program log Moments are the same as for phonebook Write back are not supported 4 Gallery SMS Extracting the gallery is not restricted version of the phone The program supports all smartphones If you have any problems report model RM SW version and log on the support forum Error on CS packet Skipping indicates the presence of the damaged file BEST info by BEST Team 2010 BEST INFO MANUAL BEST Team e WD2 and phonebook This feature is included in the program though WD2 totally different For extract the phone book do next e Connec
16. ll be created a text file which will contain the contents of the calendar in the usual text Calendar is totaly clear Andthe Calendar is not present in PM mean thatthe calendar is empty 3 SMS MMS messages Best saving messages to folder with phone imei in name In that folder after reading user can find file SMS txt which contains all messages in readable text format 4 Memory card passwords If the phone has been set passwords on your memory card the program will show them the list in the log if you see text like pass space word space mean space blank position and save the folder Backup PM file with the name Name_IMEI_MMC_password_record pm This file can be written back if need be as usual RM click Write PM If no password is found the program will inform password not set The same password for s40 maps are automatically saved when user try flash phone on any mode expect DEAD mode Password automatically saving on backup folder on Info button to BEST info by BEST Team 2010 BEST INFO MANUAL BEST Team 5 Gallery SMS Maybe if they get broken damaged files the program and will miss them saying in the log Error while reading file Attempt to continue e S60 The most important thing is to run the file system and working of the APE part Error FS run fail please remove SD card first Change phone mode manualy to local test and try again If still no luck
17. onform RM phone and took off all the checkboxes in front of all files press FLASH The program will launch the phone in the LOCAL TEST mode S60 APE smartphones can be flashed only on Normal mode not test local DEAD and only with next combinations MICU PPM MICU PPM CNT If user try wrong flash phone program will give all needed instructions how do it Flashing tested on S40 5300 5200 3610 7310 7210c 6500c 6500s 5610 6300 6303 5310 5130 3120c 6233 6280 6270 6085 and other no problems S60 X6 N76 N78 N79 N97 5800 5230 5530 6120c 6124c 6110n 6210n E71 E75 6290 N81 N81 8gb E51 6220c 3250 E50 5500s BEST info by BEST Team 2010 E BEST INFO MANUAL BEST Team e Other opportunities The list of other possibilities include e Read Info Read information about the phone e Check check Flash ID SD Key LiveTest e UserCode Read Reset Read Reset user code depending on the model of the buttons cannot be active e Read ASk reading ASK file o LifeTimer read write reset Work with the values of LifeTimer read reset write e Product code read write Read write product code phone e PM Read Write Read and write Permanent Memory Skip 120 308 skip data blocks during recording e Factory Settings Reset the selected types of settings to factory defaults e ProductProfile Read Write Read write full product profile S60 S40 e Format Format the file system
18. r write file to phone and in most causes phone just not starts For extraction from damaged backup need sent backup to support If reading done very fast in log blocks count Readed_ 3 or similar phonebook damaged fully or deleted Recover are not possible But user can try do next steps It may mean the following 1 Initialization file failed trying to read more than three or four in a row In some cases this is enough 2 Should try to reconnect the phone completely off the power 3 It is possible that the phone book is absent it is the erased damaged completely 4 Maybe corrupted file system if the phone has a bug Startup Failed Contact retailer is likely In this version of the phone book to save almost unreal Perhaps if need be in the future will be made to address this problem BEST info by BEST Team 2010 BEST INFO MANUAL BEST Team In most cases the phone book is read successfully Also sometimes it is necessary to flash MCU No discharges and formatting After extraction with errors is necessary to send the phone book for us to retrieve the data Ability to be built into the program soon e Repairing PhoneBook For repair need press Write PhoneBook button and select needed file WD2 mode autoselected Restoring UserData PhoneBook Generation mode S60 WD2 Operating mode is OK no need change Starting PhoneBook repair Initialising FS Skip check FS
19. re are several limitations 1 Smartphone must see the program 2 Smartphone must have alive hardware parts CMT APE This principle is particularly important for older smartphones like the N70 and the like this 3 For phonebook calendar passwords sms guaranteed successful data extraction from fully supported models the list given above Not supported models tested only partially Support for the other will be soon BEST info by BEST Team 2010 L BEST INFO MANUAL BEST Team 4 Possible problems tips for extracting recovering data e S40 As such no problem If your phone has files data program extract it 1 PhoneBook If your phone has a book the program will extract it No problems here Supported by a cross entry phone book from phone to phone among all the phones series 40 You can also combine several phone books from different phones into one the method of writing files to the phone at a time Phonebook appended Constraints just free slots in the phone book 2 Calendar For S40 3rd generation 6233 and those like him the program prompts you to select where to save the file The format of the text in all the records from the calendar in the usual text For S40 5nd and 6th generation 6303 5610 6500s and others the program will save EVENT this file can be restored back to the phone Supported by a cross entry from the phone to the phone view the contents Also with the data file wi
20. t your phone to COM Fbus interface e Force by pressing the power button to activate the phone In the tests used UFS cable from 3230 and a homemade adapter box Infinity Once the program determines the phone will be available only one button e Read phonebook Press Read PhoneBook file and choose file location Wait until program find and read phonebook WD2 mode autoselected BackUp UserData PhoneBook Generation mode S60 WD2 Operating mode is OK no need change Searching for phonebook Initialising FS Skip check FS Use direct acces mode skip search Initialise Reading lst blk OK gt Reading done Readed 42 block s Saved to D BB5Easy Best_ rel v1 03 Nokia 6220 353793008284112 WD2pb Done Elapsed 0 00 05 That log say us all ok We can format repair phone and after write back phonebook to phone BEST info by BEST Team 2010 BEST INFO MANUAL BEST Team Error WD2 mode autoselected BackUp UserData PhoneBook Generation mode S60 WD2 Operating mode is OK no need change Searching for phonebook Initialising FS Skip check FS Use direct acces mode skip search Initialise Reading lst blk OK gt Packet CS 2 gt Minor read error damaged data save collected data Readed 122 block s Saved to C Nokia 6220 353793008284112 WD2pb Done Elapsed 0 00 14 That error says us about damaged phonebook You can try afte
21. vye User disks are not affected For the S40 with the external memory on board the program asks about the formatting of the disc e Keyboard test checks the status of the keyboard and show if there is a problem after the completion of the test a list of buttons and their status Testing can be done in two ways click KeyB Test and within seconds click Finish Test if the test was successful and there is no loot of pressed button counter of pressed buttons will be O If it closes the program will tell what kind of button The second method Start test press the right buttons and after the test in the log to see all they are pressed or not It very helps on finding keyboard faults Also program can check slide working for s40 s60 e Fun Label editing tags for code 0010 for S40 phones Create a text file Named his heart s desire and change the extension to S4lbl In the file can write anything what You want At the moment is only supported by English for writing we try to add Multilanguage support later After recording the file when enter code from the keyboard 0010 We will see what is listed In Best directory on stuff folder user can find some example of file It file can be edited by ane text editor like notepad Remember support only English Latin symbolic for now T Qe Nokia 7900 RM 264 NMP c Serviced by BEST http www bb5tool com WBR by BEST Team c 2010 BEST info by BEST
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