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1. It s about now n the same way your car shows how fast your car is travelling the two gauges in the upper screen show how much your home is consuming now The top gauge or speedometer is for the rate of electricity and the bottom gauge is for gas To make it even easier to understand the hourly rates of consumption the top and bottom sets of numbers can show the rate of consumption in cost and energy or power kW 10 For example if the display says 0 15 for the rate of electricity consumption then this means that if the rate stayed the same it would cost 15p for the next hour The electricity speedometer is updated every few seconds and the gas speedometer every 30 minutes Less IS more The lower the hourly rate of consumption the less it will cost and the more you can save tistypical ofa medium sized house to use around 250Wh or 4p per hour of electricity so see how low you can get the speedometer f when you have your lights off your house is using more than this rate have a look around the home and see if any appliances can be turned off The gas speedometer should drop to zero when your boiler and cooker are not in use What does it mean What is normal How can use less Don t worry if every now and again the Look for appliances around the home speedometers are high this can be that are not always being used and perfectly normal can be2. You can view your energy use for Todas This Week and This Marti Cycle through these periods by pressing the Fer iced button Another press of the Fer ioc button moves from the SO FAR view to the HISTORIC view You can view your energy use in bar graph form for Last A dass Last 5 Weeks and Last Year Press the units button in either view to change between cost and energy HISTORIC Last BD TUTFSSATUH period Menu units Reading your display Messages If you have any unread messages then the EI icon will be shown on the upper screen To view unread messages or alerts select the m r button from the SO FAR view and then Messaces Alerts Your Duet II can show alerts Alerts appear on the bottom screen and require immediate attention Alerts may be Duet II related i e Liu batter or received from the smart meters i e Low credit Marnina See Alerts on page 18 to lean how to configure your alerts Duet II User manual WHAT DOES IT MEAN See what you re using Your Duet II display makes your electricity and gas consumption visible taking the guesswork out of understanding how much your home uses both right now and historically The display is neatly divided in two the upper screen shows the current rate of usage of electricity and gas if nstalled the lower screen provides an insight in to performance against a set budget and shows when and how much has been used in the past
3. 11 59 b days back Amount Time Demonstration mode Menu options To help you get started we ve added a simple guide that walks you through the key features of your display This manual covers all of of your Duet II in more d you can access the demonstra mode at any time from th Select Deronstration of k demo exit from the main menu Use the rise ck buttons to navigate through the the features etail however tion e display the top stand Press the top home button to exit the de monstration mode Duet II User manual Tariffs The Tariffs screen shows details of the electricity and gas tariffs provided by your utility Select ret to view further details on the individual Electricity and gas tariff Understanding your tariff Tariff information includes the current rate per kWh also known as unit charge If you have different tariffs during the day then the next tariffis also shown ELEC TARIFF 5 How 14 00F 22 00 Side Daily 51 Ch 15 00F inc WAT next lf there is a standing charge either each day or month then this is shown All prices are inclusive of VAT 16 Tariff now and next To see what tariff you are on now and when the next tariff change will be the upper screen has two sets of three tariff indicators One icon means the least expensive ctricity tariff and means the most expensive The icons wi
4. appliances work It is not intended for prolonged use Technical specifications TECHNICAL SPECIFICATIONS Duet II display This product is intended to be used ndoors in a domestic or small office environment It is not suitable for outdoor use It is intended to be installed by a gualified installer only odel DU4 Rated voltage 5vdc and or display 3 x AAA 1 5V alkaline batteries Rated voltage 230Vac 50Hz power supply Input power 0 5W Operating O to 40 C temperature Operating humidity 85 non condensing range This unit has been tested and conforms to the following standards EN 300 328 V1 7 1 2006 EN 55022 2006 EN 301 489 17 V2 1 1 EN 61010 1 2010 3 Edition 23 Designed and manufactured by Green Energy Options Ltd 3 St Marys Court Main Street Hardwick Cambridge CB23 705 UK www greenenergyoptions co uk Version D214 A USG 001 1
5. switched off The image below shows where the Often it s items such as a games electricity speedometer will typically be console sound system or even a clock when using certain appliances radio in the spare room Experiment with switching appliances off and see what affect that has on your daily Typical base load Usage Evening time Other ways to save include having ess water in the kettle only boil what you intend to use lowering the temperature on the washing machine or raising the temperature ofthe freezer 18 C is cold enough Boiling a kettle PREPAYMENT Prepay view If you are ona prepayment plan with your utility then your Duet II will automatically show your remaining credit on the Home View fyou have both electricity and gas prepayment plans then the Home View will alternate with the credit remaining for each fuel You will also see the Fre ra option in the main menu This allows you add credit and view any outstanding debt Adding credit To add credit to your electricity or gas prepay smart meter you will need to have a unigue code from your utility or approved payment partner The code also known as a vend code is 20 numbers long and can only be used once It contains details about your account smart meter and the amount of credit you have purchased To enter the new vend code do the following Press the menu button and select the Pre ras Sele
6. ct either Electricity or as depending on what you have purchased Select Addl Herd Code Using the left and right buttons enter each of the 20 digits pressing mexL dle1 to move to the next digit A long press of nextedel will go back one digit Prepayment Once all 20 digits have been entered your display will send the code to the smart meter for verification It can take up to thirty minutes for the code to be applied and you will receive a notification on your Duet II to let you know the credit has been applied ELEC PREPAY Enter vend code 44534 65200 Credit 46064 8 11 f the vend code was entered incorrectly please try again Press back to return to the prepayment menu For other prepayment features please see Electricity amp gas prepay on page 14 Duet II User manual MENU OPTIONS Main menu From the Home view press the middle menu button MEHU Hare Demonstration Tariffs Settings 8553985 Pre Pay select Using the left and right buttons navigate through the menu options Press the middle select button to enter a sub menu or feature Electricity amp gas prepay Prepayment menu options are only available if you have a prepayment plan in place for your electricity or gas smart meter Select FPre ras followed by Electricity or Gas to see additional options which will depend on your utility ELEC PRE PAY Credit 09 25 10 10 13
7. d to access You should only access these menus if asked to by your utility Disrlay Details specific to this Duet II Elec Meter Details about your electricity smart meter as Meter Details about your gas smart meter if installed Gt Date and Lime The current date and time as taken from the smart meter Sianal Signal strength to the smart meter Duet II User manual Installation This menu is for installation purposes only and is PIN protected 20 Messages If your utility has sent you a message then EI will be shown on the upper screen To view your messages up to 30 can be stored select Hessases from the main menu Navigate up and down the list using the left and right buttons and press read to open a message MESSAGES Hara C 15 10 1p 2708 12 EAIT Messages are listed with the most recent at the top Each message is shown by the date it was received by your Duet II and icons that indicate the type of message Messages indicators EH unread message message is urgent message needs to be confirmed or requires acceptance rejection A message was previously accepted x message was previously rejected iH message has a time limit and will be deleted automatically Once a message has been accepted or rejected it cannot be changed Select back to return to the main menu Menu options Viewing a message Select a message from the Messases li
8. geos Duet II USER MANUAL VA AN amp Toda gg FAR Arit Elec ag 5 Duet II User manual Welcome to geo s energy management service You ve taken that all important first step towards complete control of your home energy use Your Duet II will help you manage and visualise your energy helping you on the way to optimum efficiency and maximum cost savings n this manual you ll find everything you need to guickly and simply set up and start using your display You ll also find out more information about how the monitor works how it can help you and how you can identify ways to save energy and money Safety information Z Do not fit rechargeable batteries Z Keep the Duet II away from water and other liquids Clean only with a dry soft cloth If any components appear damaged or faulty please contact your utility lt For use ina dry indoor environment only MN Itis not necessary for you to connect or disconnect any cabling or access your electricity meter Id To protect the environment these products and any batteries must be disposed of safely at the end of their life Please take to a recycling centre for safe disposal RoHS compliant C CE approved Please only use the power supply provided CONTENTS Your Duet II display What s in the box Powering the display Display stand Wall mounting Display overview Getting started eter connection Reading your display Up
9. gs Volume Your Duet Il can make a sound when there is a new alert The volume can be set between uiet default Loud Audible This setting turns the alert sound either on or off You will still receive alerts when this setting is set to OFF Visual This setting allows you to prevent alerts generated by your Duet II from appearing Don t worry important alerts from you Smart Meter will still appear Usage Level The dials in the upper display can be scaled to suit your size ofhouse and expected usage For example if you live in a five bedroom house and have four people living there all the time then you should select His as the user type so that the dials can show the typical higher rates of consumption 1 ag Conversely if you live in a small flat then select Lx so that your display can make full use of the dials This setting only affects the electricity and gas dials and does not alter your readings or history and can be changed at any time The options are Law Medium default Hish Credit warning If you have a smart meter in prepayment mode then you can set the threshold at which your Duet II will create an alert to let you know your credit is getting low The warning is set in cost and is the same for both electricity and gas Menu options Advanced menu Your Duet II has a number of advanced menus and information screens that you do not normally nee
10. hows up to 22kW of power updating ery three seconds On lt h e lower gas speedometer shows up 50kW of power updating every 30 inutes This speedometer is only own if you have a gas smart meter The two gauges can be scaled to suit the size of property you live in see Usage Level on page 18 Lower screen The lower screen is used to show historical usage and also for making changes to your Duet II Today Period menu units The function of each ofthe three buttons atthe bottom ofthe display is shown directly above it In the example above the middle button will enter the main meri Top Home button A short press ofthe top home button reverts the display to the Home View Duet II User manual Home view After five minutes of inactivity your Duet II will switch into a simplified VIEW AA D The lower screen will sh and the total cost for to day he upper screen will show the current rate of consumption ectricity and gas without numbers for ow the time f you have prepayment meters then the available credit will be s 0 12 19 So Far Today 251 more hown SO FAR Today view This is the default view and your Duet II will show this when any button is pressed Today Period menu units The amount of energy you have used is shown in numbers the upper numbers are for electricity and the lower numbers for gas
11. l drill a hole and tighten the screw so that it is left 3mm proud and hook the display on to the screw using the hole on the back of the display Your Duet II display Display overview Flectricity tariff on Home button warning Duet II Flectricity tariff icons Flectricity consumption Electricity reading Gas reading Gas consumption New message Gas tariff icons Nee indicator MENU Hare Demonstration Lower screen Tariffs Button labels Left middle and right buttons Duet II User manual GETTING STARTED Meter connection Your display will show Connect irs Lo smart meter forupto15 minutes while the display connects to the smart meters in your home Should your display show Ho Hetwark then you will need to contact your utility to complete the installation Connection established Once your display has successfully established a connection to your smart meter s your Duet II will show the current consumption and totals so far today Duet Il ae Ok period menu units The lines at the top indicate whether an electricity smart meter top or gas smart meter bottom have been connected You can now use your Duet II display Reading your display READING YOUR DISPLAY Upper screen There are two speedometers to give you an up to date graphical view of how much electricity and gas your home is using right now h e upper electricity speedometer
12. ll flash to indicate a rate change is due within the next 30 minutes As an example if you have three electricity icons showing and the left most icon is flashing this means that within the next 30 minutes your electricity tariff will move from the most expensive to the least expensive rate The same principles apply with the 4 icons for gas tariffs Press atk to return to the main menu Settings The Settinss menu allows you to customise your Duet II to your personal preferences SETTINGS Usase Level Advanced Within each setting press the and buttons to change the setting and then set to store the new setting Menu options Backlight The backlight of the upper and lower screens can be configured to be active at certain times of the day By default the display will be off between 22 00 and 06 00 During this time pressing any button will switch the display on so that you can use your Duet II as normal All settings are configured in 24 hour format where 00 00 is midnight 12 00 is midday and 21 00 is 9pm There are three modes for the backlight level OFF Timed default Alwerss When in OF the display will automatically switch off 60 seconds after the Duet II was last used Timer is the default mode and means that the display is on between the Pas OM and Hisht OFF times Duet II User manual Alerts There are 3 alert settin
13. per screen Lower screen Home view SO FAR Today view essages Alerts What does it mean See what you re using Its about now What is normal How can luse less Prepayment Prepay view Adding credit Menu options Main menu Demonstration mode Settings Advanced menu Messages ES i DN WO WO 00 OO SISI N gt gt OO W O Os T E Troubleshooting FAQs Technical specifications Duet II display Contents 22 23 Duet II User manual YOURDLEHEDISRLAY What s in the box Your Duet II package contains the following items Duet II energy display Display stand UK power supply Powering the display Your Duet II display can be powered using the supplied power supply or with 3 x AAA alkaline batteries Do not use any other power supply with this display It is not recommended to use batteries for a prolonged period To replace the batteries remove the stand and then open the battery cover using the clip at the top Do not use rechargeable batteries in this display Display stand The display stand will already be attached to your Duet II display To remove the stand slide it downwards and then pull it away from the display Do the reverse to re attach the stand to the display Wall mounting The display can be wall mounted using a flat head screw not supplied Remove the stand before attempting to wall mount the display On the wal
14. st by pressing read Press the delete button to remove the message from the message list Ifthe message reguires you to make a choice you will be required to accert or rejeci the message before you can delete the message Press close to return to the list of messages 21 Duet II User manual TROUBLESHOOTING FAQs My display is not showing any readings This could be because your display is out of range and not communicating with the smart meter You can check the signal strength from the Signal option in the Advanced menu f the display cannot communicate with the smart meter it will show Cornneclins Lo smart meter and the upper display will show no readings If the display shows Ha HeLiucrk then contact your utility 22 Why has my display turned off Your display may be off for a number of reasons If you have selected the Back lisht setting to be Timed or OFF then the display will be blank when you are not using it or it is scheduled to be off Press any button and the display should come back on See Backlight on page 17 for more information on the Back Liaht setting If the display is being powered by batteries then it may be that they have run flat Either connect your display using the supplied power adapter or change the batteries The display will run for approximately 72 hours while on batteries so that you can carry it around the home to learn how different
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