Inogen At Home GS-100 Technical Manual
Contents
1. 5 2 2 2417104191 21 4407 lt seen seen setas esas ens sess s 9 4 1 GLEASSIFICATIONS tit Si anes ptu ite cix evt extet PU E ERE US 9 INOGEN AT HOME ERROR ALARMG cccssccsssssssssccssscscssccssccssccsscsscssccsscssessenssensesscesssessessceescesscessceesees 10 5 1 NOTES tere eese Mode eode Ae edo ERROR BOOKMARK NOT DEFINED 5 2 LOW PRIORITY ALABMS 2 etre ertet eee ree eee ete ERROR BOOKMARK NOT DEFINED 5 3 MEDIUM PRIORITY ALARMS ERROR BOOKMARK NOT DEFINED 5 4 HIGH PRIORITY 5 ERROR BOOKMARK NOT DEFINED 5 5 ERROR ERROR BOOKMARK NOT DEFINED 1 INFORMATION FOR PROVIDERS OF THE INOGEN AT HOME Thank you for choosing to provide your patients with the Inogen At Home stationary oxygen concentrator We are pleased to offer you and your patients a comprehensive solution for your stationary oxygen needs This Technical Manual will familiarize you with provider specific information regarding the Inogen At Home Oxygen Concentrator and its accessories Before reading this Technical Manual please read and review the Inogen At Home Patient Manual for description and indications for use of the device Be sure to thoroughly rea2. The column should click into place and the spring loaded latch button should fully return to the closed position when the column is completely inserted 11 Repeat steps 9 10 to install the other column 12 Replace the lower cover and return the concentrator to its upright position 13 Connect the power supply cord from the concentrator and plug into an electrical outlet Do not power on the concentrator 14 Press and hold the plus button for ten seconds Flow indicators 1 3 amp 5 will be illuminated and columns will be reset Release the plus button 15 Press the power button to turn on the concentrator and use normally NOTE Column change instructions are only to be used when maintenance is required Column should only be removed during this maintenance procedure 3 2 Maintenance by the Patient 3 2 1 Cannula Replacement The nasal cannula should be replaced on a regular basis A single lumen cannula of 4 to 100 feet in length must be used Inogen has certified its performance data with the Salter Laboratories 16SOFT cannula CAUTION Do not use total cannula tubing length exceeding 100 feet with the Inogen At Home unless proper saturation has been verified by a clinician 3 2 2 Particle Filter Cleaning and Replacement On the side of the Inogen At Home ambient air passes through a particle filter that removes dust fragments This particle filter must be cleaned on a weekly basis to ensu
3. The tool has two prongs which mate with two indentations located on the surface of the metal cannula barb fitting on the Inogen At Home 2 Carefully remove the cannula fitting by unscrewing it in the counter clockwise direction 3 The filter a hard plastic disk with a silicone gasket on its outer edge will be visible in the recess once the hose barb is removed Remove the filter and inspect the recess to make sure it is free of debris Install a replacement filter Carefully screw the cannula barb fitting back into the recess clockwise until it bottoms out on the filter gasket Take care to squarely screw the nozzle fitting into the threads and not to over tighten Qs CAUTION Failure to inspect and replace the product filter may result in the filter becoming clogged or obstructed over time and in reduced delivery of oxygen to the patient 3 1 5 Oxygen Purity Check The oxygen concentration can be checked using the Salter Labs PrO2 Check ultrasonic oxygen analyzer The concentrator should be run for 10 minutes before measuring the oxygen concentration If the concentrator has not been used for more than 2 weeks the concentrator should be run for a minimum of 30 minutes to allow for adjustments to the operating parameters prior to measuring the oxygen concentration 3 1 6 Air Inlet Filter Replacement The inlet filter on the top of the concentrator behind the handle should be replaced when visuall
4. locate your nearest authorized repair center If you would like to become an authorized repair center please contact Inogen for access to certification training service instructions component part lists and the necessary repair equipment NOTE Do not disassemble the Inogen At Home or any of the accessories or attempt any maintenance other than tasks described in this Technical Manual unless you have completed a training course through Inogen Disassembly of the Inogen At Home or any of the accessories without proper training certification will void the product warranties Contact Inogen for information about receiving proper training and certification for service of the Inogen At Home and accessories 3 1 2 Suggested Materials for Regular Maintenance To perform regular field maintenance by a technician on the Inogen At Home System you may need Inogen At Home Particle Filter RP 400 Inogen At Home Output Filter Replacement Kit RP 107 Includes spanner wrench and two output filters Inogen At Home Air Inlet Filter RP 401 Inogen At Home Column Pair RP 402 Humidifier Connector Tube Salter Labs S0 676 Humidifier Bottle Salter Labs 7600 Nasal Cannula Salter Labs 16SOFT External Oxygen Analyzer such as Salter Labs PrO2 Check During a normal field maintenance visit the technician may elect to turn off the concentrator for approximately 30 minutes If the patient req
5. regular cleaning by user Cooling Fan 25 000 run hours 4 INOGEN AT HOME SYSTEM SPECIFICATIONS Dimensions 16 5 x 13 W x 7 D Weight 18 lbs Noise lt 50 dBa Warm Up Time lt 5 minutes Oxygen Concentration 90 6 3 Flow Control Settings 5 settings 1 5 liters per minute Power AC Power Supply 100 240 V 50 60 Hz 275 W Max Environmental Ranges Intended for Use Temperature 41 104 F 5 40 C Humidity 15 to 95 non condensing Altitude 0 10 000 ft 0 3048 m 4 1 Classifications Degree of Protection Against Electrical Shock Mode of Operation Continuous Type of Protection Against Electrical Shock Class Il Type BF Not intended for cardiac application Degree of Protection Against Ingress of Water Concentrator IP 21 Degree of Safety for Application in Presence of Anesthetic Gases Not suitable for such applications 5 INOGEN AT HOME ERROR ALARMS 5 1 5 1 1 DEFINITIONS Alarm LED The alarm LED is positioned above a warning symbol A on the user interface panel and is used to indicate when an alarm is occurring Warning LED The warning LED is positioned above the Alarm LED and is used to indicate when column maintenance is required Depending on the concentrator version there may or may not be a triangle symbol positioned below the Warning LED Please note that the visuals used below do not i
6. the DESIGN Inogen At Home and or accessories This information is included in this manual NOTE to provide you with a greater working understanding of the device This information is not required to operate or maintain the Inogen At Home In many cases warnings and cautions have been included in the Inogen At Home User Manual 2 SETTING UP A PATIENT ON INOGEN AT HOME 2 1 Indications for Use The Inogen At Home Oxygen Concentrator is used on a prescriptive basis by patients requiring supplemental oxygen It supplies a high concentration of oxygen and is used with a nasal cannula to channel oxygen from the concentrator to the patient The Inogen At Home Oxygen Concentrator may be used in a home or institution Availability of an alternate source of oxygen is recommended in case of power CAUTION outage or mechanical failure Several certifying bodies for Home Health Care Providers require that back up oxygen be available to the patient 2 2 System Components The following are standard components of the Inogen system o Inogen At Home Oxygen Concentrator o AC Power Cord o Humidifier Bottle not included Cannula not included Patient Set Up To properly set up a patient on the Inogen At Home System you may need to provide o Extra cannulas not included o Extra output filters not included 2 3 Using the Inogen At Home To quickly configure the Inogen At Home for patient use 1 Place the
7. INOGEN AT HOME STATIONARY OXYGEN CONCENTRATOR TECHNICAL MANUAL 96 05070 00 01 Revision C This Manual applies to the following Inogen Inc products e Inogen At Home Oxygen Concentrator model GS 100 e Inogen At Home AC Power Cord model RP 109 1 2 TABLE OF CONTENTS INFORMATION FOR PROVIDERS OF THE INOGEN AT 2 2 2 00 3 1 1 CAUTION AND WARNING STATEMENTS 0 cceccceccecessceessecesceeseecessecensecesseeeseecessseensecessevesseceseceaaecesseeenaeensees 3 SETTING UP A PATIENT ON INOGEN AT HOME uuu u u sccsssccsssccssccssssccssccssssccsscsssssccsecsssssccsecsssssccecsssnsees 4 2 1 RECOMMENDATIONS FOR 4 2 2 SYSTEMIGOMPONENTS 2 noe hs 4 2 3 USING THEANOGEN AT HOME 32 5 rrt irent eit er esos esee e beoe ie co ds 4 2 4 SELECTING THE PROPER FLOW SETTING 0 cccceesccessecessccesecesscecssecesccensecessecessecesseeessecessecensecessesensecesesenaess 4 SERVICING THE INOGEN AT cccsssssssssssssccssccsscescessccsscessecscssccsecscessensssnseessesssesceessesscesscesscsececs 5 3 1 MAINTENANCE BY THE PROVIDER 5 UR ERO ER ERREUR EGET EU EH reU ER 5 3 2 MAINTENANCE BY THE PATIENT 20 IS Edi EU a Ses eS din Ee 8 3 3 EXPECTED SERVICE 00 0 0 2 20 002 00 a 8 INOGEN HOME SYSTEM
8. concentrator in a well ventilated location air intake and exhaust vents must have clear access 2 Attach the cannula to the nozzle fitting on the top of the concentrator or to the humidifier bottle if using Connect the power cord to the Inogen At Home Plug into closest AC outlet Turn on the Inogen At Home by pressing the on off button Use the increase flow or decrease flow buttons to adjust the Inogen At Home to the flow setting prescribed by the physician or clinician SDN 2 For further information regarding the use of the Inogen At Home please consult the User Manual 2 4 Selecting the Proper Flow Setting The Inogen At Home can provide oxygen to the patient as long as a source of electricity is available Because the oxygen is being produced as it is used supply of oxygen is rate limited The Inogen At Home delivers up to 5 L min of 9096 6 3 Oxygen At each flow setting the Inogen One generates a specific amount of oxygen 1 L min per setting which is delivered continuously to the patient The device will deliver the same volume of oxygen regardless of the patient s breath rate Flow Setting Flow Rate L min 1 1 0 2 2 0 3 3 0 4 4 0 5 5 0 3 SERVICING THE INOGEN AT HOME 3 1 Maintenance by the Provider 3 1 1 Authorized Repair Centers The Inogen At Home is only intended to be repaired by authorized repair centers If a repair is required please contact Inogen to
9. d all of the information in this manual in its entirety If you have any additional questions please see the list of contacts at the end of this Technical Manual Instructions included in this Technical Manual are intended to help assure that patients are given proper guidance in the use and function of the Inogen At Home and its accessories Proper care in relaying this information will not only enhance the user s experience with the Inogen At Home but will also protect the patient prolong the life of the device and help you avoid unnecessary service calls and complaints from users 1 1 Caution and Warning Statements You will see Warnings and Cautions throughout this Technical Manual To ensure effective Oxygen Therapy and proper operation of the Inogen At Home Oxygen Concentrator you must observe them carefully A WARNING indicates that the personal SAFETY of the Patient may be A involved Disregarding a warning could result in a significant injury Be sure that WARNING patients understand all warning statements A CAUTION indicates that a precaution or service procedure must be followed CAUTION Disregarding a caution could lead to a minor injury or damage to the equipment Be sure that patients understand all caution statements A NOTE indicates specific information to improve ease of use or maintenance of NOTE E the equipment A DESIGN NOTE indicates specific information regarding the design of
10. error occurs frequently when no smoke TC o2 is deemed present return the concentrator for service o1 4 O o5 System Hot 13 Ensure air intake and outlet vents have Concentrator is clear access and particle filters are 94 too hot and is clean Allow the concentrator to cool for shutting down 10 minutes and restart If problem e o3 persists the cooling fan is not 77 functioning Return concentrator for service o1 o5 System Cold 12 Allow the concentrator to warm up in a 3 Concentrator is room temperature environment for 10 too cold and is minutes and restart If error persists 3 shutting down return concentrator for service ee e 01 o5 System Error XX Take note of the error code displayed 2 System has see below on the small screen on the backside of o4 encountered an the device See Error Code table below error and is shutting down e2 o1 5 6 ERROR CODE TABLE The following error codes are displayed on the small screen on the backside of the concentrator during System Error 2 Software Error Unplug the external power to clear the error and then restart the concentrator If error persists switch to a backup source of oxygen and contact your equipment provider 6 Pressure Error Check that the sieve beds are installed properly If error persists switch to a backup source of oxygen and contact your equipment provider 10 Low Current Restart concentrato
11. n spec As long as the yellow alarm LED is not illuminated there is no error and no action is required Once the output stabilizes the green flow indicator LED will remain solid Solid blue LED Double beep e o5 o4 103 02 A Yo O2 Service Soon One or both of the columns attached to the concentrator need to be replaced Column maintenance is required within 30 days Follow the procedure included with the replacement columns to change the columns Press and hold the plus button for 5 seconds to clear the alarm for 72 hours 5 3 LOW PRIORITY ALARMS The following low priority alarm messages are accompanied by a double beep and a solid yellow light Flow setting flashing e5 04 ei lt 10 of specified flow setting for 5 minutes Low Oxygen 25 The concentrator has been producing 4 o5 Oxygen 82 for oxygen at a slightly decreased level e4 10 minutes for over 5 minutes Column maintenance may be required or there e o3 may be a leak in the concentrator 02 Return the concentrator for service if A the low oxygen error was not 01 preceded by an O2 service soon error 3 o5 Service Needed 27 The compressor is at its end of life or The there is a leak in the concentrator o4 concentrator s Return the concentrator for service compressor has e reached its A o2 maximum speed 01 2 o5 Sensor Fail 24 Remove power and restart the O
12. nclude the triangle symbol but actual appearance may vary Flow LED Indicator In addition to the Alarm and Warning LEDs the flow indicator LEDs are used to indicate the reason for which the concentrator is malfunctioning Unlike in normal operation when the flow indicator LEDs incrementally turn on only one flow indicator LED turns on with the alarm or warning LED to signify the reason for which the concentrator has errored 5 1 4 Hour meter Error Code Unique Error Codes exist for each error which can occur This code will be displayed on the Hour meter Screen on the backside of the concentrator when the unit is experiencing the error Error Recall The most recent error can be recalled on the Hour meter screen by pressing and holding the minus button for 5 seconds while the unit is in standby The unique error code will then be displayed on the Hour meter Screen for 30 seconds after which the Screen will revert back to displaying the life clock 5 2 WARNINGS Indicator Condition Action Explanation Continuous beep Power Error Power was lost during operation Try unplugging the power cord and plugging it back in Try using a different AC outlet or a different power cord If the alarm is not reset hold the power button down for 2 seconds If error persists return the concentrator for service Flow indicator LED flashing System Startup The oxygen concentration and or flow are not yet i
13. ne of the concentrator If error persists return o4 concentrator s the concentrator for service sensors has e malfunctioned 01 Low Flow Flow 26 The concentrator is producing oxygen at a slightly decreased rate Ensure air intake vents have clear access and particle filters are clean Check for kinked tubing and listed for proper exhaust noise If problem persists return the concentrator for service 5 4 MEDIUM PRIORITY ALARMS The following medium priority alarm messages are accompanied by a triple beep and a flashing yellow light Oxygen Error 22 The concentrator has a malfunction 5 5 i Oxygen lt 50 such as a leak or a failed valve Return o4 for 10 minutes the concentrator for service o3 p 4 oS Flow Error 23 Proper oxygen delivery is not being xygen is 5096 detected Check for kinked tubing and o4 of specified flow listen for proper exhaust noises If setting for 1 problem persists return the 2 o3 minute concentrator for service A 91 5 5 HIGH PRIORITY ALARMS The following high priority alarm messages are accompanied by a five beep pattern and a flashing yellow light 5 Fire Hazard 9 Smoke has been detected inside the Internal smoke device Allow the concentrator to air out o4 detector has in a smoke free environment Restart been activated the concentrator If the smoke detection o3
14. r If error persists switch to a backup source of oxygen and contact your equipment provider 11 High Current There may be a fault with the motor If error persists switch to a backup source of oxygen and contact your equipment provider 14 Sensor Error Signal or A sensor has given an out of range reading and might 15 reading out of spec need to be serviced if the error persists after restarting the Applies to signals from concentrator 18 user interface and other internal connections 5 7 CONTACTS for MORE INFORMATION Inogen Inc 326 Bollay Drive Goleta CA 93117 Toll Free 1 866 765 2800 clientservices inogen net http www inogenone com http www inogen net
15. re adequate air flow through the device If the particle screen is not cleaned frequently the life expectancy of the concentrator will be shortened due to higher internal operating temperatures Particle filters should be cleaned using a mild liquid detergent such as Dawn water solution be sure the filter is rinsed in water and allowed to air dry before reuse Additional replacement filters may be obtained from Inogen RP 400 There are other types of filters inside the Inogen At Home that provide additional filtration Maintenance of these filters is not required under normal operating conditions 3 2 3 Humidifier Bottle Refill The humidifier bottle should be routinely refilled according to the manufacturer s instructions 3 2 4 Surface Cleaning The outside case should be cleaned using a cloth dampened with a solution of mild liquid detergent such as Dawn and water Avoid getting water in or around the power jack or vents 3 3 Expected Service Requirements The following table is provided as an estimate only and assumes typical environmental conditions for temperature humidity and air pollution Any smoking around the device will severely shorten its life expectancy Please refer to product warranty coverage terms Service Item Estimated Service Requirement Frequency Compressor 20 000 run hours Columns 18 to 24 months Valves 25 000 run hours Particle Filter 20 000 run hours with
16. uires oxygen during this period Inogen recommends making arrangements to bring an extra oxygen supply 3 1 3 System Inspection At the start of any maintenance visit 1 2 Be sure to ask the patient if they have experienced any difficulties in operating the equipment Be sure to ask the patient if they have observed any malfunctions or changes in characteristics of the equipment Visually inspect the device and accessories for cracks or other damage Feel the sides of the device for vibration and listen for unusual noises rattles or other signs that the device requires service Discovery of cracks or other types of external damage may be indicative of other internal damage that may not be visible If such external damage is discovered CAUTION be certain to inquire as to how it occurred and whether any changes in the device have been noticeable since its occurrence If you have any concern over the safety of the device arrange for equipment servicing 3 1 4 Output Filter Replacement This filter is intended to protect the user from small particles in the product gas flow The Inogen At Home includes an output filter conveniently located behind the removable cannula nozzle fitting Inogen suggests that this filter be replaced between patients Use the Output Filter Replacement Kit RP 107 to replace the Output Filter 1 Use the Cannula Barb Tool included in RP 107 to access the product filter
17. y necessary i e filter appears dirty using the Air Inlet Filter Replacement Kit 3 1 7 Column Change Procedure There are two columns in the concentrator located behind the particle filter These two columns should be removed and replaced when column service is required Ensure adequate time is allotted to complete all steps without disruption when performing this maintenance 1 Turn off the concentrator by pressing the power button 2 Unplug the concentrator from the electrical outlet 3 Lay the concentrator down on its side 4 Press the two latch buttons on the sides of the device to remove the cover from the bottom of the concentrator in order to access the two columns 5 Press the column latch button with thumb or finger and pull the column out of the concentrator using the pull ring attached to the column cap 6 Remove the column completely from the concentrator 7 Repeat steps 5 6 to remove the other column Installation of the new columns 8 Remove the upper and lower dust caps from each column There should be a total of two dust caps removed from each column Make sure there is no dust or debris where the dust caps were located 9 Insert the new column into the concentrator Do not leave the column exposed after the dust caps are removed it should be CAUTION inserted into the concentrator as soon as the dust caps have been removed to minimize environmental exposure and maximize lifespan 10
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