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USER GUIDE - Heartland Owners Manuals

1. Soccer LIVE BUFFER Your DVR saves programs to the hard drive Instantly and continuously while you watch This live buffer lets you pause rewind fast forward or instant replay jump back 6 seconds If you start watching a program late even if it is not set to record you can back up to the beginning up to 90 minutes using REW as long as you haven t changed channels since the program started Simply press PLAY during a show to display the progress bar and see how far back in time you can go NOTE You cannot fast forward during live TV until you pause or rewind a program Progress Bar Lu Q 3 O ad OI e D ad T T O T RE ad gt QO QO E gt O T Or QO 25 pa CHAPTER 2 CHANNELS amp PROGRAM INFO Program GUIde EE 16 Smart Search EEN 27 ae ai lr 16 e MM c o EE 28 Belge IEN 17 O HD and SD Channels on 17 L SUS Cr Sd RR E RRE IK p ECAN ra E E Ai 18 Interactive Channels EE 18 a Pe icy te DUE ee IK ND E Be het IK BEEN Ate EE 20 e Channel Banner amp TV Options enen testen Eet eege 21 2 E 21 A KEE 21 zZ EE 22 E Favorite Channels ccecccccindcecorcwamverseneesscconnencrioeiessoeentensacevoeeen 22 Gu RE Bee NEE 22 RO e A E E a EE AEEA EIE EREE 23 U Paremal EE a EE Ate EE S Picture im NN te 8 RE 24 O Home Media Center HD DVR acccssctsassciceiacsarendwncss irice 24 E NUES eebe Ee 25 E VERT Se KEE 25 5 Search Oo BT OW EEN SH TI N a EE Zo ae E 26 NO Os
2. My DIRECTV Search amp Browse Recordings Settings amp Help Media Share Enjoy your media collection from the comfort of your couch r VOLIR MIISIC ValifiM si fawna MEDIA SHARE Music How would you like to hear your music VOLIR MIICIC YOILID DHO OTOAO MEDIA SHARE EXTRAS e Select Photos to go to the Photos submenu Select Browse to see several photos at once e The DVR controls on your remote allow you to stop play mors or skip through your music and photos Press the GREEN button on your remote to toggle among music photos and video control modes Pressing the STOP button while in MEDIA SHARE music control mode stops the music from playing and the audio from the current channel is then heard Pressing the STOP button while in photo control mode stops the display of photos and displays the video from the current channel Browser eo doa laVvnJl Pick a photo Pick a slideshow What would you like to see m Ke E E Sa Qo Ze U m e gt E TI m D a E m UN Ol N Depending on your phone company the Caller ID option may en be labeled in the format Telco Caller ID where Telco is your Search amp Browse phone company s name or it may appear in the Extras option Gei when you press MENU Settings amp Help To set up your receiver to display an onscreen notice whenever you receive a call press MENU and select Caller
3. O1 Se IN ora E E A E ATT ET Press the GUIDE button to display the onscreen program guide with up to 14 days of programming information Navigate in the o Born in the Bronze Age guide as follows Use the ARROW buttons to move one cell at ee D a time up down left right use the CHAN PAGE button to scroll KI up or down by page type in a channel number to go directly aa there Look for color button hints at the bottom of the screen for shortcuts Use the GREEN button to move ahead in time 12 hours use the RED button to come back 12 hours 6 18p Press INFO on any program to see its associated program info screen The Info screen displays the description for a program Additionally it allows you to watch or record the program l view a list of other showings or episodes and more Rotten Born in the Bronze Age Tomatoes fresh tomato and rotten tomato icons represent critics scores Flixster uses upright popcorn and spilled popcorn icons to represent audience scores A rating of better than 60 awards either the fresh tomato or upright popcorn Cast amp Crew displays actors directors producers etc that worked on the program Select a person s name for a list of their other programs You Might Like displays shows similar A lonely inventor Ray Clark builds a steampunk dirigible and to the current program Parental Info shows info from ee eee EE Common Sense Media a non profit independent orga
4. SONIGCUOOAd a gt Ol Once you have scheduled recordings you can find the status and history of those recordings by pressing MENU and selecting Recordings then Manage Recordings to see the following options To Do List Series Manager Queue History Purchases My DIRECTV Manual Record and Record Defaults hese features are Search Browse Recordings described on the next few pages Extras Settings amp Help To Do List The To Do List displays recordings your DVR is scheduled to make in the future Icons next to the titles indicate whether the recording is a single event part of a series or an autorecord based on a person or keyword search The list is ordered by To Do List 40 Total time with the next recordings at the top and the furthest in the e a a R future at the bottom You can use this screen to make sure your eebe Ap ere recordings are properly scheduled or to delete future scheduled The Pack CR A Study In Crimson recordings you no longer want to record DIRECTV On DEMAND programs scheduled to download over the Internet are shown In the Playlist not the To Do List Deleting single shows Is easy Simply highlight the show you want to delete and press the RED button on the remote A confirmation message will appear before you can delete the show If you want to delete an entire series from the To Do List select the show select Series Options then select Cancel Series
5. Sign In Top 5 Games 5 Matchtracker New Games 3 Leaderboards Kids Games 10 ES b Exit to TV Puzzle Games 9 Be SS aa Card Games 5 Word Games 3 Play it Today KW G i JE 12 37 PM 4 Ko E E Sa RO Ze U m e gt E TI m gt a E m Ze Wu Ol Music amp Photos is an optional item in the Extras menu only shown when your DVR is connected to a home network Compatible models include the DIRECTV HD DVR models HR34 and HR20 or later or DIRECTV Plus DVR model R22 Other models may support DIRECTV Media Share in the future Your DIRECTV Receiver can be connected to your home network to show photos and play music and videos that you have saved on your personal computer You must have at least one personal computer running a media server e g TVersity Windows Media Player Intel Viiv in your network for this service to work For help on setting up Music amp Photos visit directv com mediashare Once your DVR is properly connected to the media server on your home network press MENU and select Extras then Music amp Photos The DIRECTV Media Share screen will display Select Music to access music by Artist Album Song Playlists and Channel Your favorite music will play as you watch TV or view photos from your PC Once the desired songs are selected the songs Information will display on the Progress bar
6. i O T ad ad gt QO QO 28 gt O T Oo QO When a movie is available to watch you will find it in your Playlist GA NO z Your receiver has a default limit of 5 movies that will move from the Queue to the Playlist Watch or delete one of these movies to receive more You can also change the default limit by pressing MENU on your remote and selecting Recordings then Manage Recordings Queue then Preferences Queue Programs 6 18p tems 5 Total To watch a movie press the LIST button on your remote to 1 Biackhare the Conqueror ER access the Playlist Highlight a title and press the PLAY button 3 Grey Eyes A confirmation message with the price of the movie will display goo elie asking if you re sure you want to watch the movie To delete a movie from your Playlist highlight the title and press the RED button on your remote To keep a movie highlight the title and press the BLUE button on your remote This ensures the movie will not be deleted by the receiver as your disk drive fills up Warning Setting too many programs to Keep may fill up your disk and not allow new programs to be recorded Le Pot au Feu Decoder The Penny Dropped The Wilderness Chronicles a Running a Tab a Are you sure you want to delete this program Football LN VI When your receiver IS connected to the Internet o ae o n Born in the Bronze Age y You can
7. Managing My Playlist in Chapter 4 To avoid this in the future you can change settings for recordings that you ve set to occur in the future but haven t recorded yet Press MENU select Recordings then Manage Recordings then To Do List choose the show you want to change and select it select RECORD press SELECT on Keep press SELECT on the Keep Until box to change it to Delete use the ARROW button to move over to Update and press SELECT Ifyou recorded a DIRECTV CINEMA movie or Pay Per View event but did not watch it the time which you are allowed to purchase or watch it may have expired To avoid this in the future check your Pay Per View recordings in the My Playlist screen for expiration dates Q I ve set up a series recording Why do I get a bunch of reruns and multiple copies of the same program Your DVR is getting full of duplicate recordings of the same program or old episodes of the chosen show Possible Causes Your series is set to record both First Run and Repeat episodes e The programmer may not provide enough details in the program description for your receiver to determine whether the program Is a repeat Solution Lu Q D O Ss OI e D ad OI D O T RE EE gt QO QO 28 S O T ae QO When you set up a series make sure you select only the First Run option This is the default for one touch recording unless you have changed your default recording
8. gt U A ER 00 l ER D a QU B T WY EL O O 2 Z O Vo TI gt Service at 1 800 531 5000 and mention the error code number Card 0018 9432 5599 z when prompted o O TROUBLESHOOTING TIPS RUN THE SYSTEM TEST q The System Test allows you to run a basic diagnostics check on your DVR First make sure that 1 All connections jacks cables etc are in place correctly See Appendix 2 Connections for TV and Equipment for more Information 2 There are batteries in the remote control and they are working correctly 3 The access card is inserted in the DIRECTV Receiver Follow these steps to run the diagnostics system test on your DVR 1 Turn on your TV and the DVR 2 Slide the mode switch to the DIRECTV position then press MENU 3 Select Settings amp Help 4 Select Settings then Info amp Test 5 If you have a High Definition DVR select Run System Test 6 If your system does not pass the System Test check any of these potential trouble areas cabling pointing the satellite dish phone connection and access card 7 Ifyou continue to have problems call DIRECTV Customer Service at 1 800 531 5000 8 You should run a system test several times before concluding that there is a problem Occasional fluctuations in the phone line or satellite signal can give temporary false readings Lu Q D O Ss OI T D ad T T O T RE EF gt QO
9. 154 156 Y YouTube Search 28 60 INDEX ACTIVATION OF PROGRAMMING SUBJECT TO CREDIT APPROVAL CREDIT CARD REQUIRED except in MA and PA Programming subject to change DIRECTV services not available outside the U S DIRECTV programming is available separately and independently of DIRECTV System hardware A valid programming subscription is required to operate DIRECTV System hardware Activate your DIRECTV programming today at 1 800 531 5000 2012 DIRECTV DIRECTV and the Cyclone Design logo DIRECTV Active DIRECTV INTERACTIVE DIRECTV PLUS HomePlug and the DIRECTV Plus DVR and DIRECTV HD DVR logos are trademarks of DIRECTV All other trademarks and service marks are the property of their respective owners This item incorporates copy protection technology that is protected by U S patents and other intellectual property rights of Rovi Corporation Reverse engineering and disassembly are prohibited Due to restrictions imposed by copyright holders certain programming may include content protection measures that may restrict viewing in high definition and or recording with certain consumer electronics equipment attached to the receiver Please contact the manufacturer of such equipment for additional information THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER TO 1 ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD AVC VIDEO AND OR i1 DECODE AVC VIDEO THAT W
10. Acquiring Satellite Info as the receiver gathers information from the satellite for the onscreen program guide Next you ll be given the opportunity to program your remote to control other equipment such as your TV and or DVD player Just follow the screen instructions and you ll be ready to watch in no time ACTIVATE YOUR DIRECTV SERVICE Once all the setup processes are complete all that s left to do is activate your DIRECTV service Be sure to 1 Have on hand your service address social security number and a valid major credit card 2 Note your receiver ID and access card numbers The receiver ID is on a sticker behind the access card door on the front of the receiver while the card number is on the access card Itself Use the Product Information page to note this information 3 When you re ready just call 1 800 531 5000 to pick the programming package that s right for you and subscribe to DIRECTV service Lu Q D O Ss OI T D ad T D O T EE EF gt QO QO 28 gt O T ae QO ech CG o APPENDIX 2 CONNECTIONS TO TV amp EQUIPMENT YOUR PHONE CONNECTION Connecting your receiver to a land based telephone line saves you money because It allows you to purchase Pay Per View movies and special events without calling DIRECTV to order It is required for sports package subscriptions and is also used to enhance the interactive features available on our interactive channels The receiver uses a
11. Are you sure you want to cancel this program Football The Series Manager screen displays a prioritized list of all the series you ve scheduled to record If there is a series recording conflict and the receiver must choose which show to record it uses this list to determine the priority As you set up series recordings the most recent series goes to the bottom of the list in last priority You can change the order of the priority at any time by selecting Series Manager selecting the show you want to move moving the highlight to the right then using the arrow keys to promote or demote the series There are a couple of color key short cuts on this screen as well Use the RED button to delete an entire series Use the GREEN button to move a highlighted show to the top of the list In one press You can also adjust the recording options used for a particular series from this screen Select the series you want then select Series Options and change the recording options as desired The Queue screen displays titles that are in the queue waiting to be delivered to your hard drive See Chapter 3 All Movies On Demand and Pay Per View Ordering Programs for details Series Manager TA 6 18p Series 22 Total Upcoming Episodes 1 Beach City Fun N 3 tems 5 Total 1 Blackhare the Conqueror gt 3 Grey Eyes 4 Moto Malarky 5 Doctor Feelbad lic History 6 18p WW l Provides status information for
12. SELECT to play If you ve already watched part of the show in another room you can select Resume to pick up where you left off You can use any of the DVR control buttons such as PAUSE FFWD ADVANCE while watching your recorded show You can limit access to programs with Parental Controls See Parental Controls in Chapter 6 for details Your parental control settings restrict access to both recorded and live programs Parental controls must be set at each receiver To delete a program from your Playlist use the arrow keys to highlight the desired show and press the RED button You ll then be asked to confirm the deletion S 6 18p e di 2 Decoder Football Decoder 7 New 7 Total me A Study in Crimson m Born in the Bronze Age Local News NOTE Only two locations can access a recorded program at the same time the HD DVR the program was recorded on and one other location If a third location tries to playback a recording a message will display explaining that the program is not available Lu O D O Ss OI T D oO OI T O T ad ad gt QO QO 28 gt O T Oo QO O oe You can use your HOME MEDIA CENTER HD DVR models HR34 and above in three ways 1 As a standalone HD DVR 2 As an HD DVR in a Whole Home DVR setup 3 As a HOME MEDIA CENTER HMC server connected to RVU devices In any configuration your HMC HD DVR offers the following features in addition to those
13. e E v a m 2 O E D D gt Z 4 lt gt Z J O i m 2 Z TI 2 K gt a O Z NS Se FCC CUSTOMER INFORMATION functioning of your equipment If they do you will be notified in advance In order for you to make necessary modifications to maintain uninterrupted service Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If trouble is experienced with this unit for repair or warranty information please contact DIRECTV Customer Care at the address and phone number listed below If the equipment is causing harm to the network the telephone company may request that you disconnect the equipment until the problem is resolved DIRECTV 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your alarm company telephone company or a qualified installer DO NOT DISASSEMBLE THIS EQUIPMENT It does not contain any user serviceable components We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are
14. 137 Connections tor AUXINIGNY EgUIpMENE consis geg 138 HD IV Connections secs iswtunedeteesrdnangrieictqsdhinaammansasinuienshidadinians 140 AT EONO EE 142 PAO CONC ONS E 144 Connecuons to Oiher e Drei 149 Appendix 3 Receiver Front and Back Panels 146 Appendix 4 How to Network Your HD DVR nnasosnannannan 150 Professionally Installed DIRECTV Cinema Connection Kit 151 Self Installed DIRECTV Cinema Connection Kit Wireless 152 CH MEET 152 CHE EE 134 gt Appendix 5 About High Definition ccceceeeceeees 157 E Screen Format amp RESOLUTION ect dE Eed 157 m Supported Resolutions gegen e riian i ev E Wide Screen VS Standard Formats ccceccsccececcecesees 160 IT N GA APPENDIX 1 SETUP AND ACTIVATION GUIDED SETUP If your receiver was not professionally installed or you have had to reset your receiver for any reason you will need to follow the guided setup screens before starting DIRECTV service 1 Make sure the MODE switch at the top of the remote control is set to DIRECTV which is the far left position 2 Press PWR The DIRECTV Receiver will turn on Make sure your TV is also turned on 3 The first screen will allow you to select a language Using the arrow keys on the remote control move to the language you prefer and press SELECT 4 Follow the onscreen instructions After these setup procedures are complete you ll see a message onscreen that says
15. 66 Destination Buttons 11 Digital Audio 78 96 139 144 149 DIRECTV Active Channel 26 54 55 DIRECTV CINEMA 51 114 150 151 152 194 DIRECTV DoublePlay 61 DIRECTV iPad App 51 71 DIRECTV Mode 103 105 DIRECTV Protection Plan 121 DIRECTV Whole Home DVR Service 64 68 Disk Space Bar 44 Display 74 75 94 102 157 160 161 Dolby Digital 78 Download 99 106 125 inside back cover DVD burner 145 DVR Control Buttons 12 13 41 68 DVR Scheduler Mobile App 51 E Episodes 16 32 39 40 42 44 45 49 51 67 111 114 Icon Reference Erase 82 Error Messages 99 112 Ethernet 64 149 150 151 152 154 Exit 11 41 59 93 back cover Extras 26 54 60 F FAQs 101 115 Favorite Channels 22 88 94 FCC Customer Information 122 124 Filtering the Guide 19 Folders 42 44 45 89 Front Panel 98 103 104 146 147 158 G GameSearch 62 GSN Game Lounge 55 Guide 11 16 20 channel types 16 17 18 customizing 20 filtering 19 jump to a date and time 19 options 19 Guided Setup 136 H HDMI 96 115 138 139 140 144 145 149 159 Help 26 89 History 25 48 112 Home Media Center HD DVR 24 69 92 96 98 148 Home Page 32 Icons 16 42 46 168 inside back cover Info 11 16 21 back cover In Theaters 30 34 35 Interactive Channels 18 137 Internet Connection 71 137 150 151 Internet R
16. A V equipment such as a DVD player or surround sound system For best results it is helpful to know the model number and brand of your equipment To clear current AV1 AV2 and TV settings select Program Remote and then Reset Remote IR RF Certain remote control models feature RF radio frequency capability Refer to the model number printed on the top left corner of your DIRECTV Remote Control A letter R at the end of the model number which may be followed by other letters indicates that the remote supports radio frequency If no letters follows the number the remote works In IR mode only Remote Control 6 18p IR RF Setup Receiver Mode Advanced Setups IR RF Setup Receiver Ka ect M Press SELEC n the ition t et the receiver for IR remote r t he med at th m a Ior m Al Continue SETTINGS To change your remote method of transmission from Infrared IR signals to RF select Remote Control and then IR RF Setup While IR transmission requires a clear line of sight to the front of the receiver RF transmission lets you put your receiver inside a cabinet or behind solid doors and still be able to command it from up to 200 feet away Receiver Mode Select Receiver Mode if you want to use one remote to command a second DIRECTV Receiver Advanced Setups Use this option to set up your remote to control 3 or more receivers in one room SATELLITE This option is used
17. Controls Favorite Channels To search for programs press MENU on your remote and select Search amp Browse then select Smart Search Before you start typing check out our Suggested Searches for recommendations on hot new shows the most popular shows this week or programs related to current events like the World Series Enter your search term using the onscreen keypad or use the numbers on your remote to triple tap the words There s no need to enter leading articles such as the or an Whether you re looking for a movie show person channel sports YouTube videos etc as soon as you Start typing we ll instantly give you results Search finds all matching programs within the 14 day program guide as well as within the DIRECTV movie library As many as three of the first results are Top Matches We anticipate what you are entering and try to get you to your results more guickly Select a program from the search results for more information and recording options A Keyword Search allows you to find all shows with a specific word in Its title or description For example If you use your favorite sports team as your keyword the results will include available games Interviews documentaries etc Type your keyword on the search screen and press the RED button on your remote You ll be given the option to select a category to narrow your results You can select individual programs or you can select
18. DVR Service Please see the appropriate sections that follow NOTE For the most current options and instructions to connect your receiver to the Internet please visit directv com getconnected If you have Whole Home DVR service e Professionally Installed DIRECTV CINEMA Connection Kit Schedule a professional installation appointment at directv com getconnected e Wireless Self Installed DIRECTV Cinema Connection Kit If you already connect to the Internet via WIFI you can order this wireless kit at directv com and connect yourself If you do not have Whole Home DVR service e Wired The fastest most reliable connection Your house must be wired for Ethernet or you must run cables from a network router to your DIRECTV HD DVR e Wireless This can be easiest method if you already connect to the Internet via Wi Fi However wireless connections may be slower and somewhat less reliable than wired You can order the Wireless DIRECTV CINEMA Connection Kit from directv com or at 1 800 531 5000 Lu D O ad OI e D ad T D O T RE EF gt QO QO 28 S O OI ae QO Ol el APPENDIX 4 HOW TO NETWORK YOUR HD DVR If you have Whole Home DVR Service PROFESSIONALLY INSTALLED DIRECTV CINEMA CONNECTIO Because Whole Home DVR service uses a network to share programs between your DIRECTV Oe receivers only a professionally installed DIRECTV CINEMA Connection Kit or the DIRECTV ae eme CINEMA Connection
19. DVR and DIRECTV HMC Clients This chapter highlights the additional features specific to these models KEY HMC HD DVR FEATURES Record up to five programs simultaneously Store up to 200 hours of HD programming and 800 hours of SD total 1TB terabyte hard drive na Actual recording capacity varies based on type of programming being recorded e Watch two shows at the same time with Picture In Picture NOTE This feature is only available on the TV connected directly to the Home Media Center HD DVR View live or recorded programming in up to four different rooms at once HMC clients required KEY HMC CLIENT FEATURES Watch and manage recorded programming from any room Pause and rewind live or recorded TV from any room Access On Demand content TV Apps and other HD DVR features from any room Lu O D O Ss OI T D ad T D O T RE EF gt QO QO 28 S O T Or QO Home Media Center Client O NO HOME MEDIA CENTER HMC SHARE PROGRAMS BETWEEN ROOM The Home Media Center HD DVR works in three configurations 1 asa standalone HD DVR as part of a Whole Home DVR network and 3 ina client server setup with RVU capable TVs or DIRECTV HMC clients in your home RVU is a technology that allows you to connect certain TVs devices and DIRECTV HMC clients to your HMC HD DVR without adding a full fledged DIRECTV Receiver CLIENT SERVER FEATURES Use y
20. Kit Wireless can be used to connect to the Internet e Never connect an Ethernet cable to an HR24 or H24 receiver with Whole Home DVR service this will disable the Whole Home network and disable playlist sharing e lf you have DECA Connected Home Adapters connected to your HD DVR Models HR20 q 23 R22 you must use either a professionally installed DIRECTV CINEMA Connection Kit or the DIRECTV CINEMA Connection Kit Wireless to connect to the Internet Power Supply Your professionally installed DIRECTV CINEMA Connection Kit will include a Broadband DECA similar to one shown of the models here The DIRECTV CINEMA Connection Kit connects to a coaxial cable and an Ethernet cable connected to your home router to provide home network and Internet connectivity to all of the Whole Home capable receivers in your household DECA Power Supply If you have Whole Home DVR Service and are having difficulty accessing the DIRECTV CINEMA service or DIRECTV Media Share features check to ensure the Broadband DECA is powered and the coaxial cable and Ethernet cable are firmly connected E E D m Zz U A m Ze 2 Ol APPENDIX 4 HOW TO NETWORK YOUR HD DVR SELF INSTALLED DIRECTV CINEMA CONNECTION KIT WIRED ES You can also order the DIRECTV CINEMA Connection Kit Wireless from directv com or by calling 1 800 531 5000 Please follow the installation instructions In the kit s user guide If you d
21. OI ae QO 25 O gt INDEX filter 44 keep 45 managing 44 45 mark amp delete 45 open close all 44 options 43 sort 43 Power 7 10 96 98 104 105 110 138 147 149 back cover Power Savings 81 Power Surge 7 109 121 Press and Hold Buttons back cover Previous Channels 22 back cover Product Information 8 136 Program Guide see Guide Program Info 16 21 Progress Bar 13 14 34 106 Purchases 31 48 87 Q Queue 32 33 35 47 QuickTune 62 R Ratings 85 RCA connectors 142 143 149 Rear Panel 96 148 149 Recent Searches 27 Recordings 25 32 38 a single show 38 a series 40 conflict 47 defaults 48 from All Movies or On Demand 2 92 from Live TV 38 from the guide 38 managing 46 49 manually 48 options 43 playlist 42 45 remote 50 51 stopping an in progress 39 watching and deleting 41 Remote Control 10 14 51 70 71 79 80 103 104 105 121 147 back cover advanced setups 80 buttons 10 11 12 back cover IR RF setup 79 modes 10 back cover problems 103 program remote 79 receiver mode 80 Remote Recording 50 51 Repair 118 119 121 Reset 79 81 82 98 101 106 136 147 Resolution 23 74 75 76 77 102 107 115 147 197 108 as Resolution Indicator 147 Restart 81 RF Remote 79 9 Satellite 7 38 80 100 101 106 108 136 138 149 Satellite Data Acquisiti
22. QO 28 gt O OI Or QO e e FREQUENTLY ASKED QUESTIONS Q What to do about temporary loss of satellite signal frozen picture or picture breaking into blocks pixels The image on your screen is frozen blocky or you see a message that says Searching for Satellite Signal x 771 Possible Causes Severe weather rain snow hail etc may cause this issue There may bean obstruction to your dish debris snow ice etc or a building or tree that blocks your line of sight to the satellite There may bea problem with the cables running from your satellite dish to your DIRECTV Receiver o If the picture is frozen blocky or pixels there may be a problem with the transmission from the source Solution Weather issues are usually temporary Wait for the weather to clear and your signal should return to normal e fthere are no weather problems in your area reset your DIRECTV DVR using the red RESET button behind the door on the front of the receiver or by unplugging the receiver for 19 seconds and then plugging It back in Check Satellite SAT IN Connections e Check all the connections on the back of your receiver starting with the SAT IN connection and make sure they re secure Coaxial Satellite Cable lf the problem is coming from the program source for example you see the problem on one channel but not on any others wait for the broadcasting channel to resolve
23. Select Audio to make a persistent change to your audio settings Audio options include Language Language Select your preferred audio language i e English Spanish Chinese etc Sound Effects Select the volume of sound effects Dolby Digital Select whether you want Dolby Digital audio output ON or OFF i e for a surround sound system Not all TV programs deliver Dolby Digital 5 1 audio Look for the Dolby Digital icon in the program description and Channel Banner HD Channels include 9 1 surround sound when available from the programmer Additional equipment is required and sold separately Dolby and the double D symbol are trademarks of Dolby Laboratories Get Connected to DIRECTV 6 18p Network Setup Select Network Setup to set up and test the connection of your DVR to the Internet See Appendix 4 How to Network Your HD Test Connection DVR for details Repeat Network Setup Network Services Restore Defaults Select Remote Control to display the Remote Control setup screen Then select from the Program Remote IR RF Setup Receiver Mode and Advanced Setups options When the MODE switch on your remote is in the left most position it controls your DIRECTV Receiver However you can also program the AV1 AV2 and TV positions to control other equipment such as your TV DVD VCR or Stereo Pro Follow the step by step instructions to set your remote to control your TV or other
24. System Info amp Test screen Select Run System Test to initiate a test of the tuners receiver ID and phone line Select More System Info to review your basic system information such as receiver model receiver ID access card number software version etc as well as current receiver settings This information can be useful during troubleshooting Info amp Test Select Display to access the following options Preferences Before you get started you may want to review Appendix 5 About High Definition which describes HD formats and resolutions 6 18p Settings Parental Controls Favorite Channels 2 System Info amp Test K d HR20 700 0231 6150 1178 0018 5520 1250 Ox37e Fri 11 20 8 30p More System Info Prefe These are user interface display settings which include Recording Tips Turn On or Off helpful tips that display onscreen whenever you schedule a recording Guide HD Channels Choose whether you want the guide to show HD channels and their duplicate SD channels or to hide the SD duplicates Guide shows Select whether you want the first press of the GUIDE button to take you directly to the program guide or to go to the category filter first Language Select your preferred onscreen text language Scrolling Effects Turn scrolling effects ON or OFF This affects the appearance of large text areas when they scroll Banner Time Set the channel banner time to det
25. Use QuickTune to get to your 9 must see channels fast While watching live TV press the UP arrow on your remote control A display with spots for 9 channels will appear on screen To fill the spots press the GREEN button on your remote control The channel you are currently viewing will be added to the currently highlighted spot in the QuickTune display After you ve made all your picks press the UP arrow whenever you want to bring up the application Use the arrow keys to highlight the channel you want to watch and then press SELECT Game Search Found Your Program Rangers Angels is blacked out on this channel It has been found on channel 632 Do you wish to tune there Stay On This Channel Quicktune Empty Empty Empty Empty AUDIENCE Empty Empty Empty Empty Introducing QuickTune Tune your favorite channels faster than ever While watching full screen TV Press the UP key and you can tune to a channel or save a new one LZ SCOREGUIDE Interactive content like scores statistics and other information is available on some of our special sports and entertainment channels Look for an onscreen popup that lets you know when Interactive content is available and follow the onscreen instructions to use the Interactive features With DIRECTV s exciting FREE TV Apps like Flickr ScoreGuide 0 Day Weather Forecast and Webcams you can view your favorite pictures get up to the minute sc
26. We BORE AG look in the bottom left of particular screens for hints that tell you which color button to use for a particular shortcut You ll see several examples in this chapter A lonely inventor builds a steampunk dirigible O SC gt U m 2 a E Z O lt O E 2 2 m K O m O O E 2 O ig YOUR REMOTE CONTROL DVR CONTROL BUTTONS i These are the DVR control buttons Rewind Fast Forward etc They can also be used along with the mode switch to control a DVD player or other auxiliary equipment PLAY SLOW MOTION Starts the recorded video or paused live TV currently on screen Hold this button down for slow motion PAUSE FRAME BY FRAME Freezes the action of any live or prerecorded television program While paused press FFWD or REW to move forward or backward frame by frame FFWD JUMP TO TICKMARK Fast forwards recorded or live stored video Press up to four times to fast forward at increasing speeds Press ADVANCE while fast forwarding to go to the next 15 minute tickmark Pressing PLAY returns to normal play Gi RECORD One press allows you to record programs in the Guide and live TV Press twice to record a series STOP While watching recorded TV pressing this stops playback displays the recorded program info screen and inserts live TV in the top right REPLAY JUMP TO BEGINNING OF PROGRAM Jumps the program you re watching backwa
27. ad OI T D ad T D O T ad ad gt QO QO 28 S O OI ae QO CA Ga APPENDIX 2 CONNECTIONS TO TV amp EQUIPMENT HD Video Connections e HDMI High Definition Multimedia Interface provides the best digital video and digital audio in one connector HDMI is the only recommended cable and is required for the highest quality 1080p signal and 3D TV e Component Video Output YPbPr provides high quality HD video but does not provide audio You will need to connect audio separately using the digital audio or RCA audio connectors Newer receivers have an A V Out connector that provides Component Video and RCA audio output in a single custom cable Component cables do not provide 1080p or 3D TV SD Video Connections These cables are provided for convenience only and do not present an HD picture They are useful if you have to connect your DIRECTV HD DVR to an older CRT TV a VCR or other non HD device e S Video provides good video but does not provide audio You will need to connect audio separately using the digital audio or RCA audio connectors Not all receivers have S Video outputs e RCA output composite video provides good video and usually comes bundled with three cables for one video and two audio channels Audio Connections e HDMI High Definition Multimedia Interface provides the best digital video and audio in one connector e Digital Audio Optical provides excellent quality digital aud
28. all available resolutions to see if that solves the problem The lights next to the RES key on the front panel will light below the resolution to which the receiver is set they will change with each key press Lu Q D O ad OI T D ad T T O T RE ad gt QO QO SR S O Lu Or QO Ol CO APPENDIX 5 ABOUT HIGH DEFINITION SUPPORTED RESOLUTIONS The following table shows the resolutions that can be output from each type of connection HDMI 1080i 1080p 720p 480i 480p Component Video YPbPr 1080i 720p 480i 480p 8 S Video 480i Video RCA Type Yellow l o 480i 8 NOTE 720p 1080i and 1080p are HD formats 480i and 480p are not S Video and RCA outputs display all resolutions as 480i E E E m A U A m Ze Ol O APPENDIX 5 ABOUT HIGH DEFINITION WIDE SCREEN VS STANDARD FORMA 4 3 TVs Showing 16 9 program For a standard 4 3 TV showing a wide screen program the program Is too wide to fit on the screen To alleviate this choose Letterbox With this format the 16 9 image is shrunk until the entire width of the program fits on your TV Since the aspect ratio of the program is maintained the image is no longer tall enough to fill your screen so gray or black bars are seen at the top and bottom of the screen To change the bar color press MENU select Settings amp Help Settings HDTV and then Video Select the desired bar color See your TV s owner
29. every recording scheduled whether they were completed canceled or deleted If you think something should have been recorded but wasn t check here to History 20 Tota Steg p Recorded look for an explanation Software Download Software Download Software Download Software Download Provides status information for all Pay Per View programs that pii Purchases were bought and If viewed the date and time Purchases Purchases 9 Total Princess Esther To set up a recording based on channel time and date select Born in the Bronze Age Tue 2 26 Manual Record and enter all of the options as you wish ae e including whether you want this to be a one time or recurring recording i e every Tuesday channel day and date start time and duration You can schedule a manual recording up to 14 days m Ey in advance Once Manual Record 631 FTS The Record Defaults screen lets you set the recording options vnen DES you want the receiver to use every time it does a recording The gd emm receiver s default settings work best In the vast majority of cases emm but you may want to change them to your personal preferences MANAGE RECORDINGS ef Recording Defaults When recording a series the Episode Type gives you the option to record first run only repeats only or both The Keep at Most option lets you decide how many episodes you want to keep 1 2 3 4 5 10 or All If you select All Episodes for
30. m Sp E E 0 Qo TI D 2 T Ol o EIS OAN a YAC GH eALOAYICG CHAPTER 9 WARRANTY AND OTHER INFO Limited 90 Day Warranty ccccscccseecseeeeeeceeeeeeeeeeeeees 118 WOI COVETEU ebe EE Ee 118 let Wo sirsiran iin ii anieri ni 118 WASTE E UCE apisia 19 WE Sogo te cl bl EE FF Before Requesting Repair Service ccccccccccseesesseeeeeeeeeeeees PPS To Get Warranty Service ccccccccccccccceccececeeeeeeseesstttttsssseeeeeeeees 120 To Get Out of Warranty Service occcccccccccceceeeeeeeeeeeeeees 120 DIRECTV PROTECTION PLAN ege eege 121 FCC Customer Information 2 0 ccccsccsccsecseesssetecesesecseees 122 TERMS AND CONDITIONS FOR USE OF SOFTWARE Oh EN 125 O 7 E v a m 2 O E D D gt Z 4 lt gt Z J O i m 2 Z TI 2 K gt a O Z ch LIMITED 90 DAY WARRANTY DIRECTV warrants your DIRECTV HD DVR Model Number HR20 HR21 HR22 HR23 HR24 or HOME MEDIA CENTER HD DVR Model Number HR34 and any included accessories against defects in material or workmanship for a period of ninety 90 days after the date of acquisition WHO IS COVERED You must have proof of acquisition to receive warranty service A receipt or other document showing that you acquired the product is considered proof of acquisition THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL CONSUMER ACQUIRER OR ANY PERSON RECEIVING THE DIRECTV HD DVR AS A GIFT FROM
31. mobile app and the DIRECTV iPad app DIRECTV LEE au TY Packages hermun Cents P i est ternational Lamera Gs pmtci cof My Accom z NOTE You must have an account on directv com to use remote scheduling FROM A COMPUTER l To schedule a recording from your computer go to directv com tvlistings to see an online version of the program guide Select a show and click Record If you have more than one DVR in your home choose the DVR you want to record to and then click Record to Receiver e j a y ng gs gs as gy p g Review Your Request Please review and confirm your request Passion for Gardens Show NR Not Rated Showing Wed Apr 6 12 00 PM EDT Channel EWW 1101HD Receiver Paste Up R 028886036152 Options Record if possible Definitely Record Record the Series 7 C Check this box if you want to record future episodes of this program Cancel Record to Receiver NOTE If you have a mix of HD and SD DVRs in your home make sure not to pick an HD movie for your SD DVR It will not record Confirmation ee You have scheduled to record the following program Passion for Gardens Show NR Not Rated Showing Wed Apr 6 12 00 PM EDT Channel EUW T101HD Receiver Paste Up R 02996036153 Options Record f possible Episode Options Single How do 1 change my settings Lu Q D O Ss OI T D ad T T O
32. much more Getting Connected If a professional installed your DIRECTV Receiver you are ready to start watching TV If your receiver was not professionally installed or you just added a surround sound system or other equipment please see Appendix 1 Setup and Activation IMPORTANT e You must subscribe to HD Access to view the HD channels included in your programming package e DIRECTV hardware programming and HD Access fee available separately For information and pricing regarding programming and HD Access please visit directv com TABLE OF CONTENTS Welcome to the DIRECTV Family a 3 CHAPTER 4 RECORDINGS pore eng EE 6 Product Information ateccssicesseccesenctcossiicssinsirtacdicctejors veiarielereqssias 8 Recording a Single SNOW ENEE 38 Recording a Series ch sbecacrsscdedeistencscecisecisanstanipscecsasmaaiadeceaxtenais 40 CHAPTER 1 USING YOUR REMOTE CONTROL Watching and Deleting Your Recorded Ghows 41 a UE 42 Your Remote Control EE 10 Manage el le e EE 46 WAVE ar POGQTES Sal E 13 Recording from Your Computer or Phone sassen 50 RUE 14 CHAPTER 5 EXTRAS amp SPECIAL FEATURES CHAPTER 2 CHANNELS amp PROGRAM INFO D Ae EE 54 Del Ee We Special Features E 61 Channel Banner amp TV Options EE 21 DIRECTV Whole Home DVR Service cccccceececeececceceecereees 64 BA OU EEN 25 l SMart SC ARON gege 27 Home Media Center HD DVR En 69 DIRECTV iPad App EE 70 CHAPTER 6 SETTINGS amp HELP
33. of a DIRECTV HD DVR e Record up to 5 programs simultaneously Store up to 200 hours of HD programming e Watch two shows at the same time with Picture In Picture on the TV connected to the HMC HD DVR When connected to HD receivers as the hub of your Whole Home DVR experience your HMC HD DVR will allow you to stream recordings to three separate rooms rather than only one when using a DIRECTV HD DVR The DIRECTV HMC HD DVR can stream content and features to RVU remote viewing capable TVs and other devices giving you full HD DVR functionality in every room For example if your HMC HD DVR is connected to an HDTV in your Living Room as well as RVU capable TVs in your Office Bedroom and Kids Room you dont need separate DIRECTV Receivers in these rooms the RVU capable TVs let you watch record and manage your shows directly via the HMC HD DVR NOTE For a complete list of compatible RVU devices receivers and required services visit directv com hmce HOME MEDIA CENTER HD DVR BEDROOM LIVING ROOM Home Media Center DIRECTV Receiver Record 3 different shows at once with one DVR HOME MEDIA CENTER eo doa lav m Ke E E Se QO Ze U m e gt E TI m gt a E m Ze oN o DIRECTV IPAD APP Now your favorite shows movies and sports are just a tap away Experience all the amazing features of the DIRECTV iPad App with an HD DVR that is connected to the Internet LEE
34. s manual for information on the best color for your set Stretch In the Stretch setting instead of adding bars to the top and bottom the 16 9 program image is stretched vertically until it s tall enough to fill the screen Your entire screen will be full but the program images are stretched to compensate Crop This format crops cuts off the left and right portions of the 16 9 frame so it fits the 4 3 screen If your display is a 4 3 format TV or monitor your format options include these For 16 9 program signals Letterbox Stretch Crop Lu Q D O Ss OI T D oO OI T O T ad a gt QO QO 28 O OI or QO s ep APPENDIX 5 ABOUT HIGH DEFINITION 16 9 TVs Showing 4 3 programs For a wide screen 16 9 TV showing a standard 4 3 TV program the program is too tall to fit the screen Your choices here include Pillar Box Here the 4 3 image is shrunk until the entire height of the program fits on your TV Since the aspect ratio is maintained the image is no longer wide enough to fill the screen so gray or black bars are seen at the left and right edges To change the bar color press MENU select Settings amp Help Settings HDTV and then Video Select the desired bar color option See your TV s owner s manual for information on the best color for your set Stretch In this setting instead of adding bars to the sides the 4 3 program image is stretched horizontal
35. settings for all networked HD DVRs Share Playlist Goieg ZS tions for this locatii Press SELECT on an option to change it Tip Playlist sharing can be changed at any time in System Setup under Whole Home Yes From all rooms Whole Home Status 6 18p Authorized Sharing On Deletion On Sharing On Deletion On Sharing On Deletion Off DIRECTV WHOLE HOME DVR SERVICE 6 Record Programs TIP Adding a second HD DVR to your DIRECTV System doubles your recording capacity Don t worry about having to remember which DVR you recorded your shows on Whole Home DVR service keeps things simple by giving you a single unified playlist of all your recordings on any connected TV If you re in a room with an HD DVR and you ve authorized DIRECTV Whole Home DVR service you ll still record programs in the same way you did before If you re in a room with an HD Non DVR receiver once you authorize DIRECTV Whole Home DVR service you re able to request programs to record e o record a show youre currently watching or to record a highlighted program in the Guide press the orange REC record button A message displays onscreen asking you to select the HD DVR you would like to record on then select either Record Once to record the current episode Record Series to record the entire series or Do Nothing to cancel your request ead lav NOTE Pressing the REC button twice to record a series or pressing it thre
36. settings by selecting Parental Controls For more information on parental controls settings see the Parental Controls section in Chapter 6 amer 101 amer 101 Soccer gt 6 18p Audio Video English Spanish Soccer gt 6 18p Parental Parental Controls CHANNEL BANNER amp TV OPTIONS PICTURE IN PICTURE HOME MEDIA CENTER HD DVR Watch two programs live or recorded at the same time While watching one program press the INFO button on your remote Select PIP The program you re currently watching moves into a smaller window on your screen The larger video Is the active program and can be controlled by your remote To switch between programs press the DOWN ARROW To change the position of the smaller window press INFO on your remote Select PIP and choose a position from the options provided NOTE This feature is only available on the TV connected directly to the HOME MEDIA CENTER HD DVR model HR34 and above Lu Q 3 O Ss OI e D ad T D T a ad gt QO QO 28 gt O T ae QO NO D The DIRECTV Menu is your hub for access to My DIRECTV Search amp Browse Recordings Extras and Settings amp Help Press MENU on your remote to see your available options Search amp Browse Recordings Extras Settings amp Help My DIRECTV gives you quick access to program
37. the Issue e lf there are obstructions blocking the dish s clear view of the satellite you should contact a professional to remove them or a DIRECTV installer at 1 800 531 5000 to relocate your dish g 2 E U m 2 00 2 D a D E m U E E E 0 Qo TI D 2 T e Ifyour signal strength is lower than 70 60 or lower on HD receivers on most transponders in good weather contact a professional installer to realign your dish or call us at 1 800 931 5000 ch ch FREQUENTLY ASKED QUESTIONS Q Why is my screen blue black gray or snowy Your TV displays a blue black gray or snowy screen Possible Causes e Your TV and or your receiver are not powered on The DIRECTV Receiver and most TVs and VCRs let you toggle between different video sources Your TV may be ona different input source than what you are trying to view e Your TV may not support the selected HD resolution from your receiver Solution Check that the DIRECTV Receiver and TV are both powered on e Ifyou dont see the your DIRECTV picture verify the input your TV is on by turning the TV on and off Most TVs display the input in the upper right or left hand corner If the input is set to something other than your DIRECTV receiver toggle through the inputs with the input button on the DIRECTV remote if programmed or TV remote until you get your picture If the DIRECTV remote is not working for the TV it may need to be progra
38. the card door on the front panel of your receiver Cseman E le nee Lu Q D O ad OI e D ad T T O T RE ad gt QO QO EL gt O T Or QO CO CHAPTER 1 USING YOUR REMOTE CONTROL Your Remote dE 10 HG Tour Eguipment On ani UN EE 10 Navigation and Destination Buttons 11 Sae OET s i e E E E E P 8 KU Leen ee E 12 Me EE EE gege 13 EVO nt E 14 C a gt U TT 2 a E E O lt D a 2 2 TT K MmT Q Z 2 O E o YOUR REMOTE CONTROL TURNING YOUR EQUIPMENT ON AND C NOTE Each time you press a button a green light at the top of the remote flashes If the light flashes several times for just one press it means the batteries size AA are getting low and need to be replaced These two buttons turn your TV and DIRECTV Receiver on or off together If your DIRECTV System was installed professionally your remote has already been programmed to operate your TV If you need to reprogram the remote for a new TV or other audio visual equipment press MENU select Settings amp Help Settings then Remote Control Follow the step by step instructions Use the POWER PWR button and Mode Switch to turn a single component on or off for example a DVD player or surround sound system Simply slide the mode switch to the position Lu O D O ad OI T D oO T T O T RE EF gt QO QO 28 S O T Or QO CGG
39. the piece of equipment whose signal is displayed on your TV FORMAT Cycles through screen formats crop stretch pillar box letter box and resolutions STOP Stops Recorded Video REPLAY Jumps back 6 seconds Hold down to jump back to the beginning REWIND Press up to four times to rewind at increasing speed PAUSE Pauses current video ACTIVE Displays the DIRECTV Active Channel local weather and more Press once to see the Program Guide Press twice to see programs by category SELECT Selects any highlighted item Takes you back one menu screen MENU 7 Display a menu of settings and services In Guide jumps 12 hours back other functions vary look for hint onscreen In Guide jumps 12 hours forward Function varies on other screens look for onscreens hints VOLUME Raises or lowers volume Toggles sound volume on off NUMBERS amp DASH Tune to a channel directly also input numbers when needed in onscreen menus MODE SWITCH Changes remote to control other equipment for example a DVD Player SKI AV1 AV2 TV OGG DIRECTV DIRECTV amp TV POWER ON Turns your DIRECTV Receiver and TV together on or off POWER Turns on off whichever equipment the MODE switch is set to ADVANCE Jumps ahead 30 seconds Hold down to jump forward to the end PLAY Play current video press and hold for slow motion FFWD Press up to four times to fas
40. toggle between Block Web Videos and Allow Web Videos Block All Allow All Spending Limit eg Limit the amount that can be spent on each Pay Per View purchase Select Spending Limits Then enter your preferred Spending dollar limit using the numbers on your remote Spending Limits Per PurchaseS 2 ad D 00 Specify days and times when TV watching is allowed in your household Select Viewing Hours then select the start times d E Tas and durations for viewing You can set hours based on school f nights Monday Thursday and or weekend nights Friday Saturday and Sunday 24 Hours Viewing Hours 12 00a 24 Hours 12 00a v Create lists of your favorite channels Use your list to see only those specific channels listed In the guide as well as when you re channel surfing in live TV You can create up to two custom lists on this receiver You can also choose Channels Get to see only the channels that are in your DIRECTV programming package Press MENU on your remote select Settings and Help then Favorite Channels If you haven t created a Favorites list the Setup Custom 1 and Setup Custom 2 options will be displayed Select the one you want and follow the onscreen Instructions to create and name your List Selecting a Favorites list makes it active and hides the display of all other channels In the guide From the program guide press the YEL
41. toll free number once a month for a few minutes duration and is designed not to interfere with your regular phone service You will need an RJ11 type modulator jack the most common type of phone jack If you disconnect the phone line the receiver will not allow you to purchase PPV programs and some features of our Interactive channels will be limited If your receiver is connected to the Internet either directly or via a DIRECTV Home Network connection you do not need to be connected to a phone line See Your Internet Connection below Do not connect your receiver to a digital PBX phone system doing so may permanently damage your equipment and void your warranty YOUR INTERNET CONNECTION Connecting your DIRECTV Receiver to the Internet and your home network gives you access to features like TV Apps Music amp Photos and more The instructions for connecting to a network are different depending upon whether you have Whole Home DVR Service Please see Appendix 4 NOTE For the most current options and instructions to connect your receiver to the Internet please visit directv com getconnected E U U m Zz J A m Ze BE CG APPENDIX 2 CONNECTIONS TO TV amp EQUIPMENT CONNECTIONS FOR AUXILIARY EQUIPMENT If you upgrade your TV get a new DIRECTV Receiver or add new equipment such as a surround sound system DVD player or burner or VCR you have various options for connecting your equipment All of the video
42. unrated shows From the left menu select Rating Limits then select either Movies TV or Other Movies Select the button next to the overall ratings limit you wish to Impose Brief descriptions of the ratings appear for your guidance Highlight and select the TV ratings limit you desire In addition to allowing or blocking shows by TV rating i e TV MA you can also set ratings limits for particular types of content such as Fantasy Violence FV Dialogue D Language L Sexual Content S and Violence V A description of each content type displays when highlighted Other Highlight and select the box to toggle the setting between Allow No Rating and Block No Rating If you choose Block No Rating programming that has no rating such as news and sports will not display Adult Channels Hide adult channels in the program guide Manage Recordings screens and when channel surfing Select Adult Channels then highlight and select the box to toggle between Hide Adult and Show Adult Channel Blocks Prevent children from viewing pre selected channels Select Channel Blocks Scroll down the channel list and select those you wish to block You can also key in channel numbers or use Block All or Allow All to save time Web Videos Prevent children from viewing video from the Internet Select Web Videos then highlight and select the box to
43. use caution when moving the cart apparatus combination to avoid injury from tip over ee et a ee E 13 Unplug this apparatus during lightning storms or when unused for long periods of time e 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any amp A way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the AN apparatus has been exposed to rain or moisture does not operate normally or has been dropped LI Q D O Ss OI T D ad OI D O T a gt QO QO 28 S O T Or QO O WARNING To reduce the risk of fire or electric shock do not expose this product to rain or moisture The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids such as vases Shall be placed on the apparatus CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION To reduce the risk of electric shock do not remove cover or back No user serviceable parts inside Refer servicing to qualified service personnel IMPORTANT Be sure not to place your DIRECTV Receiver near anything WET or HOT If this product is rated at 240VAC a suitable attachment plug should be used CAUTION Avoid moisture to reduce the risk of fire or electric shock The DIRECTV Receiver should not be used near water for example kitchen sink bathtub pool damp basement Also nev
44. you record a weekly comedy series the title for Decoders Ra that series is shown with a folder icon Press SELECT on the Helicopter Cops Cyber Jack infiltrates series title to see the recorded episodes for that series The peal A Deel TES Tel dla number of new not viewed programs and total programs for i e each series is displayed to the right of the series name for Decoder e 7 New 7 Total Second Chances Tue 3 2 11 30 example 2 New 5 Total Press PLAY on a series to play all the episodes in the folder in order from oldest to newest Red Bag Iron Fist Another Life PLAYLIST PLAYLIST OPTIONS 7 From the Playlist screen press the YELLOW button to display Playlist Options Playlist Options Mark programs to delete Sort programs by category Mark Programs to Delete Change order of Playlist Open Close All Select Mark programs to delete if you want to delete two or more programs at once Sort Programs by Category Select Sort programs by category and then select Movies Sports News Kids etc to filter the playlist as desired This option will help you find what you want faster once you start to record a lot of programs This is just a temporary filter for your list so just press the left arrow or BACK to see your full Playlist again g a gt e m ER IN Change Order of Playlist Select Change order of Playlist to pick how you want to arrange the order of your re
45. 0p picture nor 3D TV Component Video requires a separate audio connection Component Video Television Television This connection does not provide an HD picture Example TV with RCA Connectors Here is an example of a TV that has an S Video connector as the best video input Not all receivers have an S Video connector S Video requires a separate audio connection S Video Cable This connection does not provide an HD picture Television Example TV with RCA Connectors Here is an example of a TV that has RCA connectors as the best video Input RCA cables are often bundled as a three way cable with one video and two audio connections You can also purchase a single connection RCA video cable and a separate cable for audio RCA Video and Audio Aro NO kr 2 ry E LISTED O 6 oo ESG S E Se a WS mmm ee e a i O ie Television Of all the video connections only HDMI provides an audio signal with the video The other connections all require a separate audio cable Of these your best quality signal will be from the Digital Audio Out Optical connector followed by the Digital Coax connector followed by the RCA Audio Out connector The connector you end up using may be determined by the equipment you are connecting to For example your home theater system may support only the Digital Audio Out O
46. AS amp SPECIAL FEATURES ad EE 54 RE ege o4 el SEN Active Channel a eccacaishedarceaise tegietagie dene Su KANN NNE 54 28 GON NS isan craic pian ceca dnatanemessedesetanapasceens SE a Musie a Ein ee EE D6 SI a E EEE A OIA E E AEAN A ET 58 m MOATO EE 59 A Pd Oy eege SES K Let 60 m Special te EE 61 E BEE Kee Re 61 SR CameSearch EE 62 gt Et ele EEN 62 Z SEET TEEN 63 Qo EE 63 E DIRECTV Whole Home DVR Service ccccecceeceeceeeees 64 O Home Media Center HD DNR 69 a DIRECTV fad APD ME 70 a E a ER m Cp Ol CG Use the Extras option to access Messages the DIRECTV Active channel GSN Game Lounge Music amp Photos Pandora and YouTube Depending on your setup it may also include the Caller SC ID feature e or ight Game Lounge My DIRECTV Messages Active Search amp Browse Recordings e LN Tube VIDEOS Settings amp Help Press MENU select Extras and then Messages to see your 7 messages from DIRECTV DIRECTV sends you messages about important news items or special promotions Music amp Photos Caller ID Messages b apiy Use the UP DOWN arrows to highlight a message then ress SELECT to view it Messages 1 New 3 Total a Press MENU then select Extras then Active to access the TIP DoublePlay DIRECTV Active channel or simply press the ACTIVE key on your E A remote The DIRECTV Active Channel provides a variety of interactive serv
47. AS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON COMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA L L C SEE HTTP WWW MPEGLA COM Lu D O ad T o D ad T H O T ad ad gt QO QO 28 gt O T Qc QO V1 3CHR2X3X06SET12 Cr ox Lu E O ad T o D Er T 4 H O i EE ad gt QO QO 28 gt O if Oe QO O Ga ICON REFERENCE Arrow Icons Other Icons lt lt AVA eesee gt Sv x D x RSHE 7 Indicate that a show s start or end time is earlier or later than is visible in the Guide program cell LEFT and RIGHT arrows on the remote offer special functionality Objects are scrollable above or below the visible window UP and DOWN arrows on the receiver front panel offer special functionality Indicates a program is set to record Indicates record has been set for all episodes of an ongoing program Indicates showing that was set by the user conflicts with another showing Indicates showing that was set by the user was canceled by the scheduler due to an unexpected conflict Shows Autorecord has been set for matching programs in a Search Indicates a recorded or live stored video is fast forwarding at normal speed Indicated a recorded or live stored video is rewinding at normal spee
48. Access Card as detailed in this manual e Place it on a flat hard surface do not operate the DIRECTV Receiver on a carpet or other padded surface e Always unplug your DIRECTV Receiver before moving it e Always unplug the DIRECTV Receiver TV and other equipment before you connect or disconnect any cables e The only way to disconnect the DIRECTV Receiver from the power supply is to remove the power cord The DIRECTV Receiver unit must therefore be installed next to the power point which must be easily accessible e CAUTION Electric Shock never attempt to disassemble the DIRECTV Receiver yourself always take it to a qualified service person when repair is required Opening or removing covers may expose dangerous voltage or other risks Incorrect reassembly can cause shock when receiver is subsequently used Attempted self repair may also void your warranty Changes or modifications not expressly approved by the party responsible for compliance by the warranty or by the manufacturer could void the user s authority to operate the equipment e Do not drop your DIRECTV Receiver and always move it with care e Have your DIRECTV Receiver professionally serviced do not attempt to service it yourself e Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment e f you move your DIRECTV Receive
49. Autorecord to automatically record all programs matching your keyword search You can edit or repeat previous searches To access your previous searches select Recent Searches at the bottom of the keypad F L R X 4 d DEL 8 CLR SPC Recent Searches Smart Search P 6 18p CRECTY Enter a title person channel or category Number keys on the remote can be used like a cell phone Suggested Searches ANIMAL KINGDOM DESTINATIONS FEEL GOOD MOVIES 5 SS ol DOG DAYS OF Ss e l Smart Search KK Lee ASA Enter a title person channel or category Number keys on the remote can be used like a cell phone BOR_ Bora Bora Fauna Border Cities Bored in Babylon Born in the Bronze Age Born to Shop Bortu the Alien SMART SEARCH YOUTUBE SEARCH er Smart Search Ee el or category Number keys e Enter a title person chann on the remote can be used like a cell phon If your DIRECTV HD DVR is connected to the Internet you can search for and watch YouTube content on your TV If you aren t connected learn how to get connected at directv com CAR CHESS getconnected i CAR CHASE If you re already connected follow these simple steps 1 Press MENU on your remote and select Search amp Browse SPC then select Smart Search Recent Searches 2 Enter your search term using the onscreen keypad or use the numbers on your remote to triple tap the word
50. Benefits Your DIRECTV Limited Warranty provides certain remedies for this receiver during the stated coverage term The DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV System including Professional In home service calls when needed Dedicated Technical Support 24 hour a day Power surge related repairs including those caused by Unlimited dish antenna alignments lightning Cables switches and associated wiring throughout Replacement of defective receiver equipment your home if problem can not be resolved over the phone Defective remote control replacements All parts and labor for repair All this for one low monthly fee covers every DIRECTV component and receiver on your account Sign up today for the DIRECTV PROTECTION PLAN by calling 1 800 DIRECTV The DIRECTV PROTECTION PLAN is offered by AIG Warranty Guard and underwritten by New Hampshire Insurance Company on behalf of DIRECTV where authorized by law Certain limitations may apply Pricing terms and conditions of the DIRECTV PROTECTION PLAN are subject to change Full terms and conditions will be mailed to you prior to service billing and are available at directv com protection O 2 gt r m 2 O gt D D gt Z lt gt Z S O i m 2 Z TI 2 K gt a O Z NO FCC CUSTOMER INFORMATION This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditi
51. I D O T ad a gt QO QO 28 gt O T Oo QO oe Filter the Guide LJ L e S Select a category to only browse those channels There may be times when you want to temporarily trim down the channels that are shown in the guide filtering them according to Alt Channels Movie amp Events Channels the type of program you are looking for For example you may want Sa News amp information Channels to see just sports or movies or news In that case press GUIDE So twice to display the guide filter Family 8 Kids Channels Simply use the arrow keys to highlight the category you want and press SELECT The guide will now show only the channels that match that category Look for the label in the bottom right of the guide to see how It is being filtered 7 ews Series Football Look to the right to see how the guide is being filtered From the program guide press the YELLOW button to display Guide Options Sort Prc Select Sort programs by category then select a category to see a Guide Options list of shows in chronological order that match your sort criterion TT Jump to a date amp time Change favorites list Pay Per View RTE T Select Jump to a date amp time to quickly go to a future date and time in the guide PROGRAM GUIDE Change Favorites List By default your program guide displays all channels offered by DIRECTV some of
52. ID then select Turn on Notices This will toggle the option to now read Turn off Notices ae e Note In some areas you must press MENU then select Extras then select Caller ID then Turn on Notices or Turn off Notices Caller IO status is listed below Press SELECT on a left menu item to You can review your 29 most recent calls in the call log at any time To see your call log press MENU select Caller ID then select Call Log Highlight and select a name to delete that listing from your log Note In some areas you must press MENU then select Extras then select Caller ID then Call Log lon O LU X O Press to switch to photo control 5 x d bk J Orchestral Suite No 2 in B Minor 0 53 Wu ee I LOM ACO Showroom offers you DIRECTV content such as Instructional videos behind the scenes clips and video extras information about DIRECTV sports subscriptions special offers trailers and more PANDORA Pandora is personalized Internet radio designed to help you discover new music you ll love mixed in with music you already know To use Pandora your receiver must be connected to the Internet and you must have a Pandora account set up online To access Pandora press MENU on your remote Select Extras then Pandora You can listen to various stations and create edit and personalize Stations To listen to Pandor
53. LOW button on your remote select Favorites and then select the list you want to make active The name of the currently selected Favorites list is displayed in the bottom left of the program guide screen to remind you which list you are currently using To return to displaying all channels press the YELLOW button while in the guide select Change favorites list then select All Channels Gi My DIRECTV Parental Controls Favorite Channels Search amp Browse Recordings Extras Joe s List Edit List 6 18p Edit List Customer Information i Los Angeles 2 KCBS Channel Los Angeles 2 KCBS Channel Los Angeles 2 KCBS Channel 1000 5 Los Angeles 4 KNBC Channel Add Ch s Get Remove All For helpful information about your receiver as well as frequently asked questions FAQs press MENU select Settings amp Help then select Help Select a category folder to see its contents then select a topic from the list for detailed information Tune to Channel 1 to access the interactive DIRECTV Customer Information Channel Watch videos on a variety of topics such as your remote control receiver features and troubleshooting To exit the Customer Information channel press CHAN UP DOWN press GUIDE or enter a channel number to tune to You can also find answers to all your questions on DIRECTV s Answer Center at support directv com Help k p 6 18p SAECTY Press SELECT on a list item
54. Lu Q D O Ss OI T D oO OI T O T ad EF gt QO QO 28 gt O T Or QO SELU EE 74 SN Parental O ONTFOL eener 83 TERMS AND CONDITIONS FOR USE OF SOFTWARE PaVOrite Channels oiccccccevassnusyxcnevessnsreissasssscarsranteawebeaenesntnennawe 88 TERMST EE 125 wll ENER 89 APPENDICES CHAPTER 7 HOME MEDIA CENTER HMC Appendix 1 Setup and Activation cccccseeeeeeeeeeeeeeeeeaeees 136 Home Media Center HMC 99 Appendix 2 Connections to TV amp Equipment ssassn 137 special features 95 Appendix 3 Receiver Front and Back Panels nasnasnasnnnnnnnnan 146 Baek Panel Example 96 Appendix 4 How to Network Your HD DNR 150 Appendix 5 About High Definition ccccceeseeeeeeeeeeeeeeeees 157 CHAPTER 8 TROUBLESHOOTING amp FAQS Je EE 162 Troubleshooting Tips ssecssssscsessessessesecscseesecsecsecscsecseseeee 98 ICON Reference A 168 Frequently Asked Questions EEN 101 CHAPTER 9 WARRANTY AND OTHER INFO Limited 90 Day Warranty c ccccscccseecseecaeeseeeeseeeaeeeaees 118 DIRECTV Protection Plan ccccccccececeeceseceueeseceueusereueeseres 121 FCC Customer Information c ccececececececececeecececececececens 122 SAFETY amp CARE Your DIRECTV Receiver has been designed and manufactured to stringent quality and safety standards You should however be aware of the following important precautions for safe and optimal use of the equipment Mean
55. MA 02110 1301 USA Everyone Is permitted to copy and distribute verbatim copies of this license document but changing It is not allowed O EE gt VG a m T O E D D gt Z lt gt Z J i m 2 Z TI 2 K gt a O Z NS NI TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS Preamble The licenses for most software are designed to take away your freedom to share and change It By contrast the GNU General Public License is intended to guarantee your freedom to share and change free software to make sure the software Is free for all its users This General Public License applies to most of the Free Software Foundation s software and to any other program whose authors commit to using it Some other Free Software Foundation software is covered by the GNU Lesser General Public License instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of It in new free programs and that you know you can do these things To protect your rights we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights These restrictions translat
56. NTABILITY AND FITNESS FORA PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U S A THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES GUARANTEES AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV Receiver DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV Receiver SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE DIRECTV 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV Lu Q D O Ss OI T D oO OI T O T RE EF gt QO QO 28 gt O OI ae QO NO a DIRECTV PROTECTION PLAN Safeguard your DIRECTV System with the ultimate in professional technical service For a low monthly fee the DIRECTV PROTECTION PLAN covers the components of your entire DIRECTV System giving you affordable peace of mind and comprehensive support to ensure that you and your family enjoy nonstop DIRECTV entertainment DIRECTV PROTECTION PLAN
57. RMS AND CONDITIONS FOR USE OF SOFTWARE TERMS GNU GENERAL PUBLIC LICENSE TERMS AND CONDITIONS FOR COPYING DISTRIBUTION AND MODIFICATION 0 This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License The Program below refers to any such program or work anda work based on the Program means either the Program or any derivative work under copyright law that is to say a work containing the Program or a portion of it either verbatim or with modifications and or translated into another language Hereinafter translation is included without limitation in the term modification Each licensee is addressed as you Activities other than copying distribution and modification are not covered by this License they are outside its scope The act of running the Program Is not restricted and the output from the Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact all the notices that refer to this License and to the absence of any w
58. T Sierra Quest Features B My Red Bag Helicopter Cops Use your iPad asa remote control Play pause rewind fast Dinky amp Margaret forward scroll through channels and more all with a tap EA vm e Create your own Home screen Get instant access to your e favorite channels and sports You control what s on your A screen by choosing the channels you want to see the teams Dogay Dog Worta and sports you want to follow even the modules you want to Glen include Create your own sports roster Browse games and get scores instantly across all sports You choose the teams and sports you want to follow Search for any television show up to 14 days In advance Watch movie trailers and get detailed show info See descriptions upcoming showings cast amp crew parental info similar shows and photos Channel tune Instantly with a tap Easily share your favorite shows and movies with your friends on Facebook and Twitter Go to directv com ipad for more information Lu O D O Ss OI T D ad T D O T ad a gt QO QO 28 gt O T or QO NI el NOTE Certain remote control functions require a standard DIRECTV remote iPad remote control functionality requires a home based Wi Fi connection iPad App requires Internet access and directv com login Internet connections may vary In rare instances scheduled recordings may not be recognized Only available on certain DVR receivers Visit dir
59. T RE ad gt QO QO 28 S O T Oo QO Ol el RECORDING FROM YOUR COMPUTER OR PHONE DVR SCHEDULER MOBIEE APP Our FREE DVR Scheduler Mobile App is available for the iPhone E Android Palm Pre Palm Pixi BlackBerry and Windows are Guide Phone 7 Turn your smartphone into the easiest fastest most ten convenient way to find any program and set your home DVR Fri 8 28 5 00p Features Search for any television show up to 14 days in advance e Browse programs by channel or date amp time e Get program information instantly including description length and rating Record a single episode or an entire series Set start and end time extensions to your record requests Order DIRECTV CINEMA right on your phone available for iPhone Android Palm BlackBerry and Windows Phone 7 no need to have your receiver connected to a phone line Record to any DIRECTV DVR in your home Go to directv com mobileapps for more information If you have an iPad the DIRECTV iPad app can do all this and more It turns your iPad into a remote control gives instant access to your favorite channels shows and sports scores and lets you customize your home screen with the programming you watch most See the Chapter 5 Extras amp Special Features DIRECTV iPad App O 28 E lt lt a m ER IN SONIGCHOOAd Ol AGINS YASN YSAISOSAY YAC GH Ee EES 3 amp CHAPTER 5 EXTR
60. THE ORIGINAL CONSUMER ACQUIRER AND TO NO OTHER ACQUIRER OR TRANSFEREE THIS WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS THIS PRODUCT IS NOT AUTHORIZED FOR USE OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANTY WHAT IS COVERED Warranty coverage begins the day you acquire the product For ninety 90 days from the acquisition date at the option of DIRECTV the DIRECTV HD DVR will be repaired or replaced with a new repaired refurbished or comparable product whichever is deemed necessary if it becomes defective or inoperative This exchange is done without charge to you for parts and labor You will be responsible for the cost of shipping to and from the location designated by DIRECTV If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may at its sole discretion refund the price you paid for the product or the current retail price of the product All products including replacement products are covered only for the original warranty period When the warranty on the original product expires the warranty on the replacement product also expires After ninety 90 days from the date of acquisition you pay for the replacement of all parts and for all labor charges SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU Lu Q 3 O Ss OI T D ad OI D T RE ad gt QO QO 28 gt O T ae QO psy CO LIMITED 90 DA
61. TNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 INNO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS Lu Q D O Ss OI T D ad T i O T RE ad gt QO QO 28 S O OI Or QO ce NS TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Programs If you develop a new program and you want it to be of the greatest possible use to the public the best way to achieve this is to make it free software which everyone can redistribute and change under these terms To do so attach the following notices to the program It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty and each file sh
62. TV connected directly to the Home Media Center HD DVR O 28 gt U m ER 28 O K m K m z gt O m A m ER TN ia E 2 O Ol BACK PANEL EXAMPLE r F d V O TITAS SLDkKi DIRECTV HMC Client Your equipment may not look exactly like the model illustrated 1 NETWORK SWM ONLY Connect a cable from a Single Wire Multi Switch SWM to this port 2 A V OUT A combined 10 pin output that supports both audio and video Your HMC Client Receiver comes with an A V Out cable for Component Video and RCA audio An A V Out cable for Composite Video and RCA audio can be purchased separately 3 HDMI Use this combination digital video and audio connector for the best picture quality This is the recommended connector for HD TV A USB For future use USB 2 0 Host FRONT REAR EACH 5V 500mA 9 DIGITAL AUDIO OUT COAXIAL Use this digital audio connection for sound Lu Q D O Ss OI T D ad T T O T ad ad gt QO QO 28 gt O T ae QO 6 POWER Your receiver must be plugged in at all times to function properly o O CHAPTER 8 TROUBLESHOOTING amp FAQS Troubleshooting Tips ccccccecceeeceeeceeeeeeseeeceeeeeeseees 98 Reset Your SCSI EE 98 Reauthorize Your Receiver ccccceeesceeccceeccceeeeeeeeeeeeeseeeeeeeeeeees 98 SUSY Si stielen Ee dee 77 DEER Aeren eege a7 PU ue TEST E 100 Frequently Asked QueStiONS ccscceeccneeceeee
63. USER GUIDE DIRECTV HD DVR RECE R When you see the ENERGY STAR label on your set top box it means that your set top box is ENERGY STAR qualified giving you the benefit of saving energy and helping our environment However ENERGY STAR labeled HD DVR set top boxes qualify for ENERGY STAR only when configured with the DIRECTV Whole Home DVR service All other ENERGY STAR labeled set top boxes when used in conjunction with a DIRECTV subscription meet ENERGY STAR criteria without requiring the consumer to take Sdlgclev artdcl any additional steps WELCOME TO THE DIRECTV FAMILY Welcome Now that you re plugged in it s time to start enjoying access to over 285 channels of TV programming satellite music and a great selection of the biggest box office movies from DIRECTV CINEMA We ll take you step by step through everything from pushing the POWER button to searching for and finding your favorite programs This user guide applies to the DIRECTV HD DVR and the Home Media Center HD DVR Because this user guide was designed to accommodate several models your receiver and its user interface may vary slightly from what is shown here Online Manuals and Other Resources Toview the most up to date online manuals for DIRECTV Receivers and other equipment visit www directv com manuals e You can also visit www directv com to manage your account and find information about DIRECTV service programming packages special promotions and
64. UT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE TITLE OR NON INFRINGEMENT OF THIRD PARTY RIGHTS IN NO EVENT WILL DIRECTV OR ITS LICENSORS BE LIABLE TO YOU WITH RESPECT TO THE SOFTWARE FOR ANY DIRECT INDIRECT CONSEQUENTIAL SPECIAL PUNITIVE OR INCIDENTAL DAMAGE INCLUDING LOSS OF PROFITS LOST SAVINGS LOSS OF DATA OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS TECHNOLOGY OR SERVICES ARISING OUT OF THE USE OR THE INABILITY TO USE THE SOFTWARE EVEN IF DIRECTV OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY A THIRD PARTY Some states or jurisdictions do not allow the exclusion or limitation of incidental consequential or special damages so the above limitations may not apply to you F Third Party Beneficiaries DIRECTV S LICENSORS AND SUPPLIERS SHALL BE THIRD PARTY BENEFICIARIES OF THESE LICENSE TERMS AS APPLICABLE YOUR USE OF THE RECEIVER CONSTITUTES YOUR ACKNOWLEDGEMENT THAT YOU HAVE READ THESE TERMS AND AGREE TO BE BOUND HEREBY LI O D O Ss OI T D ad T i O T RE EF gt QO QO 28 S O OI ae QO NO Cr TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS G Additional Information Certain additional terms and information for the Software and certain third party software including the text of licenses applicable to any free open source and other similar software that may be included i
65. Y WARRANTY WHAT IS EXCLUDED Your warranty does NOT cover Labor charges for Installation or setup of the product Installation performance of or repair of audio video cabling telephone line or accessory attachments used with the product Product replacement because of misuse accident lightning damage unauthorized repair or other cause not within the control of DIRECTV Incidental or consequential damages resulting from the product SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU Any modifications or other changes to the product including but not limited to software or hardware modification in any way other than as expressly authorized by DIRECTV will void this limited warranty Except in the case of hardware or software provided by DIRECTV installing software modifications hacks or utilizing service access or back doors will void this limited warranty Reception transmission problems caused by signal conditions telephone line or cable or antenna systems outside the unit A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged by these modifications A product used for commercial or Institutional purposes DIRECTV makes no warranty that the access connection will be a local not long distance phone call The
66. a A APPENDIX RECEIVER FRONT AND BACK PANELS DOOR PANEL USB PORT For future use USB 2 0 Host FRONT REAR EACH DV 500mA POWER Turns your DIRECTV Receiver on or off Your DIRECTV Receiver still records and receives messages when powered off The power light flashes when you press a key on the remote to let you know it has received the command REMOTE SENSOR The infrared sensor picks up commands from the remote control You cannot have any opaque object between the remote and this sensor or else the command will not get through If you have an optional RF remote this sensor is not used With an optional RF remote you can place your receiver inside a cabinet or any non metal enclosure and it will receive the remote control commands up to 200 feet away GUIDE Displays the onscreen program guide MENU Brings up the Main Menu to access settings and services RECORD This button lights orange when a recording is In progress SELECT Selects the item highlighted RES RESOLUTION The RES key switches the output resolution of the DIRECTV Receiver Each time you press the key it cycles to the next available resolution 480i 480p 720p 1080i and 1080p supported on some models Note The RESOLUTION button on the front panel only changes the resolution It does not change the screen format crop stretch letterbox pillarbox The FORMAT button on the remote control cycles through all of the screen formats and resolutions See App
67. a show that appears many times in the guide you may find it uses disk space rapidly The Keep Until option lets you keep a recording until you Episode Type BGI delete it or until the disk Is full in which case the DVR can d delete it automatically if the disk fills up A recording that aii is labeled Keep Until Delete will never be deleted until you do It manually If all of your recordings are labeled that way and the disk fills up no new recordings will occur until you manually delete some of your Keep Until Delete recordings The Start and Stop options let you adjust the times of your recordings to ensure you dont miss a thing Keep in mind that starting early and ending late on all of your recordings may create more recording conflicts than if you started and stopped on time according to the program guide schedule If you find a particular series runs habitually late or early It is better to adjust that series using the programs Info screen rather than set the recording defaults which would affect all of your DVR recordings Press MENU select Manage Recordings then select Series Manager Select the program you want to adjust then select Series Options g a gt U m ER IN SONIGCHOOAd r O RECORDING FROM YOUR COMPUTER OR PHONE Have you ever forgotten to set a recording and wish you could do it remotely from work or while on the go You can with directv com the DIRECTV DVR Scheduler
68. a while watching a program While listening to Pandora press EXIT on your remote and select Yes Play Pandora to display video onscreen Your remote buttons now control your music To switch to video control press ENTER on your remote to change programs To exit Pandora and go back to TV press EXIT and select No Stop Pandora EXTRAS SH Pandora My Stations gt 2 My Stations Electropolis Radio Minx Radio Rhyme Man Radio Storm amp Twang Radio The Thursdays Radio ead lav m Ke E E Sa Qo Ze U m e gt E TI m gt a E m Ze OT O EXTRAS YOUTUBE Watch millions of Internet videos on your TV If your DIRECTV HD DVR is connected to the Internet you can search for and watch YouTube content on your TV If you aren t connected see Appendix A If you re already connected follow these simple steps 1 Press MENU on your remote and select Extras then select YouTube 2 Enter your search term using the onscreen keypad or use the numbers on your remote to triple tap the words 3 A list of YouTube videos matching your search term will display Play a video from this screen by highlighting a title and pressing SELECT Otherwise highlight the title and press INFO for a description of the video and other options Lu Q D O Ss OI T D ad OI D T a gt QO QO E gt O T Oo QO O a Your DIRECTV HD DVR sup
69. adio 59 J Just Added 30 K Keep 33 39 42 44 45 Keyword Search 27 46 L Language 23 75 78 82 85 94 136 Last 4 22 Live Buffer 14 Live TV 38 40 41 61 62 88 Local Channels 17 Lock Parental Controls 23 84 M Mail 21 Manual Recordings 48 Manage Recordings 25 32 33 39 46 49 Mark amp Delete 45 Media Share 56 151 Menu 11 25 26 Messages 21 26 94 99 168 Mini Guide 20 Mobile Phone 51 Mode Switch 10 12 79 100 103 105 136 back cover Model Number 8 79 118 147 Movies 16 17 20 3031 32 30 04 35 43 47 70 85 Movie Ratings 85 Music amp Photos 26 56 137 Mute 107 back cover My Playlist 42 45 INDEX N Navigation Buttons 11 Network 56 64 78 96 150 156 New Movie Releases See Just Added News Mix Channels 18 O On Demand 20 25 31 32 35 92 Onscreen messages 10 39 40 62 99 Ordering Programs 35 Other Ratings 85 P Pandora 57 Parental Controls 83 87 adult channels 86 channel blocks 86 hours viewing 87 locking 84 passcode 84 ratings 85 Spending 87 unlocking 84 web videos 86 Passcode 84 back cover Pay Per View 20 35 48 87 114 137 Phone Connection 100 137 Playlist 25 32 33 34 35 42 45 change order 43 E E D m Zz U A m Ze O CG Lu O D O Ss OI T D ad T D O T RE EF gt QO QO 28 S O
70. am to watch later but it is not listed in your Playlist Possible Causes Someone else may have prevented the recording or erased the program after it recorded The recording may have been cancelled due to a conflict with another program with higher priority in the Prioritizer The program may have been blocked by Parental Locks You may have deleted a Series recording If you delete a Series by pressing RECORD on an episode in the Guide you cancel the entire series not just the highlighted episode g T E U m 2 00 2 D a D a m Ze Sp E E O Qo TI D 2 T ch FREQUENTLY ASKED QUESTIONS Solution To see if the program was recorded then deleted press MENU select Recordings then Manage Recordings then in the left menu select History fthe recording was cancelled due to a scheduling conflict you will need to record the program again and if necessary you will need to adjust the programming priority See the Manage Recordings Series Manager section in Chapter 4 for details Check the Parental Locks on your receiver and TV Adjust the content ratings If necessary Q wanted to record a program but got an error message saying it conflicted with another scheduled record What do do Your DIRECTV DVR can record up to two programs at once or it can record one program while you watch another live program Possible Causes e Youtriedto record three programs a
71. and audio outputs on your receiver offer good quality Pick a video and audio output from the following lists based on the connectors your receiver and TV support they are listed In order with the highest quality options at the top of each list Not all connectors are available on all receivers and TV models NOTE e Not all cables come with your digital satellite receiver you may need to purchase additional cables depending on your setup HDMI cables are available from DIRECTV at a nominal charge Contact DIRECTV customer service for more information e Never connect an IN to an IN or an OUT to an OUT All A V jacks and inputs are color coded Always match the color of the plug to the same color of the jack e To obtain the best picture quality make sure the receiver is connected directly to the TV e Due to restrictions imposed by copyright holders certain programming may include content protection measures that may restrict viewing or recording with certain consumer electronics equipment attached to the receiver Please contact the manufacturer of such equipment for additional information WARNING Do not connect your receiver or any other equipment such as a TV or VCR to the AC power supply until you have properly connected all the other cables The table below shows the benefits and disadvantages of each type of available video connector ES RE ee High Def HD m TTT Built indudio J v o J s e Is StandardDef wT ww Lu O D O
72. any other option To save your changes select Save Changes If your show is set to record In the future you can find it in the guide or To Do list then press INFO to display the Info screen To change a recording option for that one show select Episode Options and choose whichever option or options you want to change If you want to change a recording option for every show in the series select Series Options and then choose the options you want to change If you press the RECORD button a second time on a single show like a movie an onscreen message will appear giving you the choice to Keep Recording Change Recording Options or Stop Recording This is an easy way to cancel a recording Football 6 18p Recording Disk Full On time Stop amp Keep Stop amp Delete k Now Recording Soccer This episode is already recording What would you like to do Keep Recording Change Recording Options Record Entire Series RECORDING 1 NA La Nr NY I AX LY N ER dd If the show you are currently watching Is a series and not a single event like a movie simply press the RECORD button twice to automatically record every episode of the series The RECORD icon is now a repeated circle R to let you know that this is a series and not a single recording As mentioned previously you dont have to be watching a series a Ee to record it Simply find it i
73. arranty and give any other recipients of the Program a copy of this License along with the Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for a fee 2 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such modifications or work under the terms of Section 1 above provided that you also meet all of these conditions al You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change b You must cause any work that you distribute or publish that in whole or in part contains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License c If the modified program normally reads commands interactively when run you must cause it when started running for such interactive use In the most ordinary way to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty lor else saying that you provide a warranty and that users may redistribute the program under these conditions and telling the user how to view a copy of this License Exception if the Program itself is interactive but does not normally print such an announcement your work based on the Program is not required to print an a
74. ased on it 6 Each time you redistribute the Program or any work based on the Program the recipient automatically receives a license from the original licensor to copy distribute or modify the Program subject to these terms and conditions You may not impose any further restrictions on the recipients exercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this License 7 If as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations then as a consequence you may not distribute the Program at all For example if a patent license would not permit royalty free redistribution of the Program by all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program If any portion of this section is held invalid or unenforceable under any particular circumstance the balance of the section Is intended to apply and the section as a whole Is intended to apply in other circumstances It is not the purpose o
75. ay also see an onscreen message that the batteries are low Note that when you replace the batteries you should not have to reprogram your remote to control other devices unless the batteries have been completely dead fora month or more Q Why won t my DIRECTV Receiver turn on Your receiver won t turn on with either the remote or from the front panel Possible Causes e Remote batteries have an insufficient charge a Receiver or power strip is not plugged in to a power source or power cord is not plugged in to receiver Wall outlet is not providing power Solution If your receiver wont turn on the problem may be with the receiver itself or with the remote control Please try the following To Check the Receiver Verify the detachable power cord is plugged into the back of the DIRECTV Receiver and the wall outlet Check the outlet or power strip to make sure it is live by plugging in something else Try plugging receiver into a different wall outlet Make sure the outlet is not controlled by a wall switch Unplug receiver for five minutes and then plug It in again Lu Q D O Ss OI T D ad T D O T RE EF gt QO QO 28 S O T ae QO e pa FREQUENTLY ASKED QUESTIONS e fyour receiver is plugged into a power strip check the power strip and reset by pressing its reset button Make sure receiver is plugged into a power Strip outlet that has continuous power Some power Strips have energy savin
76. ber date time and other information Select More lnfo fordetailed program information and otheroptions You can also press INFO to display the channel banner while watching a program The channel banner also provides easy access to Messages the last four channels you watched Favorite Channels Closed Captioning Audio and Video options and Parental Controls Use the ARROW keys to highlight an option then press SELECT a P WA g mE a DA 3 Select Messages to see your messages DIRECTV sends messages to you for important news items or special promotions When you have new mail an envelope icon appears in the channel banner N i NI ke LR D Tw Select Info to read a brief description of the program For detailed program information and other options select More Info AUDIENCE 101 soccer Messages E Free HBO Weekend Tip Mini Program Guide Ka Channel changes for 500 569 Te A ji AUDIENCE 101 soccer Info This week in Soccer featuring the most memorable moments and highlights News Series Select Last 4 to see a list of previous channels you ve watched up to Al When you select a channel from this list the receiver will tune to that channel This is an easy way to toggle among the channels you watch most often e Select Favorites to update the program guide to s
77. by installers when your system is initially set up you should not have to use it However you can use this screen to view the satellite signal strength your receiver is getting or to repeat the satellite setup procedure Satellite Dish amp Antenna Setup k ae The Antenna Setup option can be used to display channels received via your off air antenna in the Guide You must have an off air terrestrial antenna connected to your HD DVR Receiver Not all HD DVR s have a built in off air tuner View Signal Strength Repeat Satellite Setup Antenna Setup LI Q D O Ss OI T D ad T T O T ad ad gt QO QO 28 gt O T Oo QO CO el If you re using DIRECTV Whole Home DVR service you can use this option to set or change your DVR Playlist Sharing Name Locatie preferences or to create or change the names of each receiver 7 location To learn more read DIRECTV Whole Home DVR Service in Chapter 5 Some DIRECTV Receivers are Energy Star certified meaning they include features that reduce electrical consumption The Power Saving option automatically puts these receivers into Standby mode when there Is no activity on your remote for 4 hours When the feature is ON a message will display to warn you before the receiver goes into Standby mode Receiver Reset The Reset screen lets you restart the receiver reset to factory defaults or reset everything Restart Receiver is th
78. continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to television programming show information program guide data and scheduling information MAKE SURE YOU C Please keep your receipt or other document showing proof of acquisition Attach it to this User Guide see page 10 and keep both nearby Also keep the original box and packing material in case you need to return your product EL E U m AJ del E AJ AJ E A lt E E U H m AJ A TI AJ E E a BEFORE REQUESTING REPAIR SERVICES 2 Please check the troubleshooting section of this guide This may save you a call to DIRECTV Customer Care GEN O LIMITED 90 DAY WARRANTY TO GET WARRANTY SERVICE Warranty service will be provided by DIRECTV If you believe you need service for your Receiver contact DIRECTV at 1 800 DIRECTV A representative will go through a diagnostic checklist with you If it is determined that the product needs to be returned for service or exchanged you will receive a return authorization number The representative will give you complete shipping details TO GET OUT OF WARRANTY SERVICES To obtain out of warranty service contact DIRECTV at 1 800 DIRECTV for information on the possibility of and any costs for repair or replacement of out of warranty products ALL WARRANTIES IMPLIED BY LAW INCLUDING ANY IMPLIED WARRANTIES OF MERCHA
79. corded shows You can sort by date with the newest at the top the factory default setting the oldest at the top or alphabetically with A at the top or Z at the top SONIGCHOOAd D Se Lu Q D O Ss OI T D ad T T O T ad EF gt QO QO 28 gt O OI ae QO a gt D PLAYLIST Open Close All Series programs are grouped in folders in your Playlist Select Open Close All to open all of your folders so you can see each episode without having to select each series individually You can also use this option to close them all Filter by Playlist If you are set up for Whole Home DVR this option lets you select whether to see all available titles from all receivers or just those on the local receiver MANAGING MY PLAYEIST Your DVR has a lot of recording space but it is possible to fill up the hard drive if you record regularly A quick way to check how much space you have available is the Disk Space Bar Disk Space Bar The Disk Space bar is at the bottom of your Playlist It shows the approximate amount of space available on your disk at any given time The Disk Space bar shows programs you have designated Keep Until Delete in dark blue programs subject to expiration or automatic deletion in light blue and the remaining unused disk Space that is available for recording in black When your disk is full the oldest shows viewed or not are automatically pushed out t
80. cquire all of it Lu Q D O Ss OI T D ad T D O T RE ad gt QO QO 28 S O OI Or QO Xe CO TROUBLESHOOTING TIPS SYSTEM SOFTWARE UPDATES DIRECTV periodically sends system software updates to your receiver to improve performance and upgrade features and functions These updates will occur automatically The receiver will give you the option to download software now or later Software downloads take just a few minutes and should be allowed to proceed when possible When a download is in progress channels Interactive functions and applications will temporarily become unavailable After the download is complete the receiver may reset itself Once the receiver download and or reset is complete you can resume using as normal ONSCREEN MESSAGES There may be times when you see an onscreen message similar to the one on the right The top line of the message gives a brief description of what causes the onscreen message to display while the second line displays instructions to follow Most onscreen messages supply an error code in parentheses Go to directv com troubleshooting and select the onscreen error message for solutions The message at the right shows an example of trying to view a channel that you have not purchased or that Is not In your i Channel not purchased programming package To resolve this error call Customer Call Customer Services 721 Receiver 0223 7453 8932 L
81. d Indicates current video is paused This key plays current video when paused it displays the control bar when already playing Indicates one or more new messages are in the Inbox Shows that Parental Control limits are currently locked Shows that limits are temporarily unlocked Shows that there are no current limits imposed Indicates a rating level or channel that is blocked via Parental Controls Other Icons cerns I ofeece seer coe All Day Ticket indicates that the program is rented for 24 hours starting when you first view the program Indicates program shown in letterbox format Denotes an error condition has occurred Appears when at least one rating or channel is allowed Appears when at least one rating or channel is blocked Used to create enter passcodes in parental controls On screen color hint indicating a special function activated by pressing the related color button on the remote control Indicates the scheduled PPV is set to purchase Program is currently downloading Indicates the program is will be broadcast in High Definition format Indicates program is ready to watch Indicates a Program is in the Queue All episodes of an ongoing programs are in the Queue Indicates a program is about to expire Indicates that the programs comes from DIRECTV CINEMA Indicates a recorded program is not available for viewing TV INPUT Changes the source
82. e dish type set in your receiver s preferences Press MENU select Settings amp Help Settings Info amp Test then More System Info Check the Satellite Dish Type shown on the System Setup screen to see if it is correct If not select Satellite from the left menu then select Repeat Satellite Setup Follow the steps From the Satellite Dish Type screen make sure the proper dish type Is selected e Torefresh your receiver information go to directv com reauthorize You will need to be logged into your account on directv com to begin this process Lu Q D O Ss OI T D oO OI T O T RE EF gt QO QO 28 S O T ae QO ech O CO FREQUENTLY ASKED QUESTIONS Q Why does my DIRECTV Receiver turn off while playing Your receiver turns off unexpectedly Possible Causes e Excessive heat may have caused the receiver to go into a standby state e Electronic protection circuit may have been activated due to a power surge e You may have blown a circuit breaker or be experiencing a power outage Parental viewing limits may have been activated on your DIRECT V Receiver Solution a Ensure that your receiver has plenty of ventilation and that nothing Is on top of the receiver eo Wait 30 seconds for internal circuits to reset then turn receiver back on Consider using a line conditioner or surge protector Consultan electrician if the problem is frequent or severe especial
83. e same function as pressing the red reset button behind the access card door on the front of the receiver This option does not affect your settings and scheduled recordings Reset Defaults Reset Everything SETTINGS Reset Defaults erases all of your personal preference items such as parental controls favorites language and scheduled recordings and restores the receiver configuration to how it was set at the factory Reset Everything Completely erases everything from system memory and starts over like a new receiver WARNING All your recordings will be erased from the hard drive NOTE If Parental Controls are locked you must enter your password to reset the receiver LU D O ag LU Y D ag LU E LU O LU ad ad gt A A a5 gt O LU A oe NS To review or update your Parental Controls settings press MENU select Settings amp Help then Parental Controls You can also access Parental Controls by pressing INFO then selecting Parental then Parental Controls My DIRECTV Parental Controls Favorite Channels Parental Controls enable parents to place certain restrictions Search amp Browse on just whos watching what and requires a passcode to view Recordings restricted programming Whether it s for mature content Sues Spending amounts or even the number of hours of TV watching Settings amp Help allowed you re always able to keep limitations wher
84. e sure the remote control is in DIRECTV mode Slide the MODE switch on the remote to the DIRECTV position so the remote will control the DIRECTV Receiver Remote Sensor Check the batteries in the remote control They may be weak dead or installed incorrectly Try replacing batteries Remote Battery Compartment A fyoure entering a channel number that Is less than four digits long the receiver might wait two seconds before tuning to the channel Press ENTER after entering a channel number to tune immediately e Ifyou are trying to operate a device other than the DIRECTV DVR that you have programmed the remote to control make sure you first slide the MODE switch to the mode that is programmed for that device AV1 or AV2 The indicator light for the component you re trying to control should light up when you press a valid key for that component If it doesn t make sure the MODE switch Is in the correct position g 0 E U m 2 00 2 D a D a m UN E E E 0 Qo TI D 2 T a ice FREQUENTLY ASKED QUESTIONS Make sure the device you are trying to control has been programmed to your DIRECTV Remote Control See Chapter 6 Settings amp Help Settings Remote Control for instructions on how to program your remote to control other devices lf the indicator lights on the remote control start flashing the batteries in the remote control are running low and should be replaced soon You m
85. e times to cancel the request does not work Now Recording Soccer CS on N on DVR recelvers Select the DVR you would like to record on iving Room You can also schedule a recording from a program s Info emm screen To record a program youre currently watching or to rey ma record a highlighted program in the Guide press the INFO es button and select either Record Once or Record Series e lf your recording requested from a Non DVR receiver conflicts with other recordings already scheduled on the DVR a message will display letting you know that your program cannot be recorded m Ke E E Sa QO Ze 2 m e gt e a m gt a E m Ze O N DIRECTV WHOLE HOME DVR SERVICE e Recordings can be deleted from any connected receiver that has been set up to Allow Deletion However to check the status of scheduled recordings on the To Do List or to change the priority of a series you ve scheduled to record go to the HD DVR press MENU and select Recordings then Manage Recordings for options 7 Watch Recorded Programs By networking your receivers the recordings from all the HD DVRs in your household are combined into a shared Playlist The shared Playlist is accessible by all networked receivers even if the receiver is nota DVR To access the Playlist press the LIST button on the remote control or press MENU then select Recordings then Playlist Highlight a show and press
86. e to certain responsibilities for you If you distribute copies of the software or if you modify it For example If you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this license which gives you legal permission to copy distribute and or modify the software Also for each author s protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is modified by someone else and passed on we want its recipients to know that what they have is not the original so that any problems introduced by others will not reflect on the original authors reputations Finally any free program is threatened constantly by software patents We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses in effect making the program proprietary To prevent this we have made it clear that any patent must be licensed for everyone s free use or not licensed at all The precise terms and conditions for copying distribution and modification follow Lu Q D O Ss OI T D oO OI T O T RE EF gt QO QO 28 S O T Or QO NO oe TE
87. e you want them for the whole family The system default is unlocked for all categories Parental Controls 6 18p trols m Unlocked s Hide Adult Allow R 7 Block TV MA Lock Parental Control 6 18p After setting the restrictions you want see below for options choose Lock Now from the left menu You ll be asked to create Lock Now a passcode This passcode will be your entry to unlocking and adjusting limitations in the future New Passcode Confirm Passcode When parental controls are locked a message appears If you try to tune to a restricted program explaining why the program is blocked To temporarily unlock a particular program select Unlock Now and enter your passcode Making multiple entries aimed at guessing the passcode is discouraged by a time delay each invalid passcode entered lengthens the delay for subsequent entry by one second For more unlock options press MENU select Settings amp Help then select Parental Controls Various options for removing restrictions temporarily or permanently will appear Select one and enter your passcode You can also unlock Parental Controls Current Passcode i by pressing INFO while watching TV Select Parental then Unlock All and enter your passcode Parental Controls Enter the passcode to unlock completely e LIM lo DIRECT ee N Set rating limits for Movies TV and Other
88. ectv com apps for complete details iPad is a registered trademark of Apple Inc Use of the DIRECTV mobile apps are licensed under DIRECTV s current End User License Agreement Use of the DIRECTV mobile apps are also subject to DIRECTV s privacy policy and other legal policies including DIRECTV s Customer Agreement for users who are DIRECTV customers DIRECTV IPAD APP O I E U m Es O m a A O T Qo T m E U N GN AGIND YASN YSAISOSY YAC GH ALDAYIG amp CHAPTER 6 SETTINGS amp HELP EEN enee pauses 74 ege 74 BE e 74 e EE 78 Network Setup EG 78 Remote Control EE D EE eebe 80 ere Ee EE 81 Power SaVIng EE 81 RESCt E AT 81 i gt Parental COMMU Ol NEE 83 U Beie 84 a MTN ORE CIO eege Eet 84 AJ Fes UNS Et et 89 O Adult Channels eicsivescnsssanveewtintensnseaneirinicornebiwkesinsnesswernnesensinaivesnle 86 i Enge ere 86 Cp EE ege 86 A S lte Eent 87 a RTS MI e 87 A Favorite Channels cccccececcececcecesececeusereccuserereueerares 88 P eege 89 E ia m E U N CG Press MENU select Settings amp Help then Settings to review Video TV Ratio TV Resolution Captioning or Clock or change your system settings These include audio options video format TV resolution network setup remote control setup and more My DIRECTV Search amp Browse Recordings Extras Select Info amp Test to display the
89. eeeneeeees 101 g E D a m 2 00 2 D a D a m Ze Sp E E O Qo TI D 2 T O N TROUBLESHOOTING TIPS RESET YOUR RECEIVER Many problems can be corrected by performing a simple reset of the DIRECTV HD DVR If you experience frozen audio or video blank screen or the receiver won t respond to front panel button or remote control you can reset your receiver with the following steps e Press the red RESET button behind the access card panel door on the front of the DIRECTV HD DVR then wait a few minutes for program guide information to be acquired eo Ifyou reset a DIRECTV Home Media Center HMC client and the problem persists try resetting the HMC Server Reset Button Your equipment may not look exactly like the model illustrated e lf the problems persist try unplugging the power cord of the DIRECTV Receiver for 15 seconds then plug it in again REAUTHORIZE YOUR RECEIVER If your receiver displayed the message 722 Service Expired try reauthorizing your receiver On a computer go to directv com reauthorize and follow the onscreen instructions You will need to be logged into your account on directv com to complete this process Running the System Test at the end of this section can also help you diagnose and solve many common problems Note that resetting your receiver twice in a row will clear all your program guide data It could take as much as 48 hours to rea
90. eiver e Press the INPUT button on the TV remote control to change video source e Iry another channel and see if you have live video Press the POWER button on the front panel of the DIRECTV Receiver e Press the red RESET button behind the door on the front panel of the receiver The program may have been blocked by Parental Locks Lu Q D O ad OI e D ad T D O T RE EF gt QO QO 28 S O T ae QO an FREQUENTLY ASKED QUESTIONS Q Why is Caller ID not working Caller ID information isn t showing on your TV screen when phone calls come in Possible Causes a You dont subscribe to Caller ID service through your local phone company The Caller ID feature in your DIRECTV Receiver is turned off See Caller ID in Chapter 5 na You are using a wireless phone Jack which usually will not transmit Caller ID information Solution e Contact your local phone company to subscribe to Caller ID service Turn on Caller ID notification Press MENU select Caller ID and then select Turn On Notices In some locations you must press MENU select Extras then Caller ID then Turn On Notices Verify that your wireless phone Jack transmits Caller ID information If not connect a standard phone cable to your receiver or replace your wireless phone jack Q Why didn t a program tried to record show up in the My Playlist screen You wanted to record a progr
91. endix 9 for details RESOLUTION INDICATORS Lights indicate the current resolution setting 4801 is the old analog TV setting 480p is Enhanced Definition TV which is less than HD 720p is the first level of HDTV 1080p is the highest level of HDTV provided by the receiver To get the best out of HD you should be using 720p or higher resolution for your HDTV DOOR PANEL ACCESS CARD The access card slot RESET button and receiver ID and model number are located behind the door panel E U U m Zz J O m Ze 2S frei Cad Tiik Eip UNE ERI Lee SE r ie SSC EAR MA feet M LO L Sa TER Wa wl EI Your equipment may not look exactly like the model illustrated APPENDIX RECEIVER FRONT AND BACK PANELS _ SATELLITE IN 1 Connect one line from your satellite dish here A Single Wire Multi Switch SWM connection if applicable is made to this satellite in port SATELLITE IN 2 Connect the second line from your satellite dish here S VIDEO OUT A Standard Definition video output RCA Audio Video Jacks Standard Definition output You can use the entire row of RCA connectors yellow white and red to feed a VCR or DVD player burner COMPONENT VIDEO OUT Use this block to connect up component video cables green blue red use the white and red RCA connectors below it for analog audio out These connectors provide an HD picture but do not support 1080p or 3D DIGITAL AUDIO OUT COAXIAL Use this dig
92. ent Note the PIN shown on the Add a Client screen and do not exit the screen On the client enter the PIN you received from the HMC HD DVR using the remote Select Done on the confirmation screen The Create a Location screen displays You may add a new location or replace a location Select the appropriate option and follow the onscreen Instructions Once the location has been set up you have a choice of copying settings from another location or accepting the DIRECTV defaults The following settings are copied from a server or client to another client The settings from any client can also be copied to the DIRECTV HMC HD DVR e Parental Control Settings Favorite Channels Display Settings Clock Language Sound Effects Lu Q D O Ss OI T D ad T D T RE EF gt QO QO 28 A H O T or QO sO D SPECIAL FEATURES PICTURE IN PICTURE Aupience 101 soccer Watch two programs live or recorded at the same time While watching one program press the INFO button on your remote Select PIP The program you re currently watching moves into a smaller window on your screen The larger video Is the active program and can be controlled by your remote To switch between programs press the DOWN ARROW To change the position of the smaller window press INFO on your remote Select PIP and choose a position from the options provided NOTE Picture in Picture is only available on the
93. er spill liquid on the receiver Do not place vases or other vessels containing liquid on top of it TIP We highly recommend plugging the DIRECTV Receiver into a surge protector to prevent damage from fluctuations in your power supply SAFETY amp CARE e Ensure proper ventilation the vent slots on the DIRECTV Receiver must be left uncovered to allow proper airflow to the unit Blocking the airflow to the unit could impair performance or damage your receiver and other components e Do not stack electronic components or other objects on top of the DIRECTV Receiver Also do not stack the receiver on top of a hot component such as an audio power amplifier e Protect your components from power surges by connecting all the components before plugging any power cords into the wall outlet Use of a surge protector is also recommended e Don t overload power outlets or extension cords which can result in the risk of fire or shock It s also important to use only the type of power source Indicated on the marking label or in this manual e Avoid audio hum or interference by inserting all cable plugs firmly into their jacks Also place Audio Video A V cables to the sides of the TV back panel rather than down the middle once connected Try not to coil any twin lead cables and keep them away from A V cables as much as possible e Never insert objects of any kind into any openings in the DIRECTV Receiver other than the DIRECTV
94. ermine how quickly the banner disappears after moving to a new channel Set your preference for the following screen options Native Screen Format and Bar Color Native You can turn Native mode ON or OFF When Native Mode is ON your TV auto changes to match the resolution of the Preferences Display Options Preferences Hide SD duplicates Grid Guide first English On v Display Options Video 6 18p Eat 6 18p eat SETTINGS program coming into the receiver For example if Native mode is ON and a program is being broadcast in 480p your High Definition Receiver tells the TV to show it in that same format If the next program changes to 10801 the receiver tells the TV to change to that format Native mode slows down the system s response time to channel changes since the receiver and TV must adjust the picture resolution at every channel change Because of this the default setting is OFF When Native Mode is OFF your receiver will display the program at the highest resolution set on the TV Resolutions screen Screen Format When a program is broadcast in a format that does not exactly fit your TV screen your receiver will automatically size the picture Screen Format options include Original Format Pillar Box Widescreen 16 9 HDTVs only Letterbox Standard 4 3 TVs only Stretch and Crop If youre watching a widescreen movie on a Standard 4 3 TV you may want to choose Letterbox which places bars
95. es The latest movies are also available in the program guide starting at channel 125 A few of the categories include Just Added New titles available every week What s On Now Movies that you can either watch instantly or that will start in the next 30 minutes In Theaters Movies coming soon Read a description of the movie and schedule it to record as soon as It s available Select a category and browse the titles using the arrow keys on your remote or the Page Up Down buttons Alternatively you can search for a movie by typing In your search term using the number keys on your remote like a cell phone 6 18p ALI You can record or order movies from this screen Any movie with a green Play icon is available to order and watch immediately Select the movie select the Play option then follow the onscreen instructions Within the first five minutes you can still cancel your purchase Press INFO select More Info then select Cancel PPV If your DIRECTV HD DVR is connected to the Internet DIRECTV On Demand lets you enjoy hundreds of additional box office DIRECTV ON DEMAND hits available for purchase as well as thousands of movies and TV shows that can be downloaded to your receiver at no extra charge Browse the listings by category such as Movies Kids amp Family TV Series etc On Demand titles will download to your DIRECTV Receiver over the Internet no extra charge Watch No
96. f this section to Induce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the free software distribution system which is Implemented by public license practices Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system it is up to the author donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice O 7 E r a m T O E D D gt Z 4 lt gt Z J i m 2 Z TI 2 K gt a Z CG TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License 8 If the distribution and or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries so that distribution is permitted only in or among countries not thus excluded In such case this License incorporates the limitation as If written in the body of this License 9 The Free Software Foundation may publish revised and or new versions of the General Public License fro
97. formation visit directv com 3D 3D channels are in the 100s series in the Guide starting on channel 103 For a list of 3D programs press GUIDE press the YELLOW button and then select Sort programs by category Select 3D and a list of 3D programs will display INTERACTIVE C Interactive allow you to interact with what you see on screen When accessing these channels you will have to wait a few seconds for the software to download WHAT S HOT DIRECTY DVR THE MOST F AR quence SENG AS O SCHEDULER n aia aia sors e Press the ACTIVE button on your remote to get weather came Lounce horoscopes lottery results games and more The channel Ty is ready to interact when the yellow highlight box appears i 5 amp Golf Central e loexit an interactive channel press GUIDE and pick the channel you want to move to or you can type in the new channel number while in the interactive channel e Other interactive channels such as News Mix and Sports Mix let customers with a qualifying programming NEWS MIX package see up to eight of the hottest channels on one screen These channels are sprinkled among your regular channels see the program guide Move the yellow highlight box using the direction arrows on your remote to hear the audio associated with each channel If you want to see one of the channels full screen move the yellow highlight box over it and press SELECT Lu Q D O Ss OI T D ad O
98. g ports that only operate when a device is plug In and powered on To Check the Remote e Press the power button on the front panel If the receiver turns on issue is with remote Make sure the remote control MODE switch is in the left most position DIRECTV Mode and press PWR power key or press POWER button on the front panel of the receiver Make sure remote batteries have sufficient charge Green light should be solid green when the PWR button on remote is pressed If the light blinks several times slowly replace the batteries If there is no light make sure batteries are inserted with the positive and negative ends in the proper directions Otherwise replace batteries Make sure nothing is blocking the IR sensor on the on the receiver Remote must be pointed at receiver unless it is capable of RF and had been set up as RF see a Message on my TV screen that says Please Call Customer Service x721 What s going on Possible Causes e Thechannel youre trying to watch may not be included in your programming package e Your DIRECTV Receiver may not have the programming information for this channel Solutions e Ifthe channelis part of your programming package try resetting your receiver by turning it off and unplugging it Wait 15 seconds then plug it back in and turn it on If the channelis not part of your programming package you can change your package online or call 1 800 531 5000 Finally try reauthorizing yo
99. heaters titles are stored in your Queue To access the Queue press MENU select Recordings then Manage Recordings and then select Queue When a movie is available to watch you will find it in your Playlist Your receiver has a default limit of 5 movies that will move from the Queue to the Playlist Watch or delete one of these movies to receive more You can also change the default limit by pressing MENU on your remote and selecting Recordings then Manage Recordings Queue then Preferences Special events like UFC Boxing WWE and more are listed In the program guide starting around channel 117 Actual channel number may vary depending on current offerings Ordering PPV events works the same way as ordering DIRECTV On Demand movies from the program guide See previous section for details Queue Programs 6 18p ae Programs Items 5 Total 1 Blackhare the Conqueror 3 Grey Eyes 4 Moto Malarky 5 Doctor Feelbad ES 6 18p The Pack Tough men fight each other on horseback wt gloved lance and mace fighting 6 30 Fh mme SC ERRSKkASR ACINS YASN YSAISOSY YAQA CH ALOAUIC amp CHAPTER 4 RECORDINGS Recording a Single SHOW ENEE 38 PROM g EE 38 FUG ee OIG EERE A E EE E E A T 38 BK e a Record ee 38 Stopping an in progress RECOMIING scivscdecetelevscesavecatecaneaasacts 39 Recording a SOV E 40 iO ye EE 40 BC 1g a4 NEE 40 ranging a Recorda OPIO E 40 Sto
100. how only the channels you want to see You have four options to choose from such as All Channels Channels Get Custom 1 and Custom 2 Channels Get displays only the channels you subscribe to Custom 1 and 2 are self created lists of your favorite channels If one of your self created lists is active select the Add or Remove option to add or remove the current channel from that list Select the CC option then select either DIRECTV Subtitles or Closed Captioning Both options display the same text so only one or the other can be ONT at a time The display format is the only difference so check out both to determine your preference Select OFF to turn the display of subtitles or closed captioning off gt a a il S SG LU ag QO NS NS Aspience 101 235 The Ponny Dropped 114 Tumble Ory Low Aspince 101 Soccer Select Audio Video to change the resolution and format of your display and to change audio to an alternate language when available Select Change Resolution amp Format to change the display settings each press of SELECT toggles to the next available option The current settings are shown in gray text You may also select a language from options listed Not all programs have alternate languages Select Parental to quickly lock or unlock your receiver You can also customize your parental controls
101. ices including daily and extended weather forecasts daily horoscopes lottery results the GSN Game Lounge and a quick list of the most popular shows on DIRECTV at any given time For local weather on demand press ACTIVE and select the Weather option The first time you use this feature you will have to enter your local ZIP code You can view up to five cities by TN fl wm f DIRECT ol KR selecting the My Cities menu item and following the onscreen instructions To exit the DIRECTV Active channel just enter a Bl V 5 DAY FORECAST Now soin zip sazes S E 8 H i A u channel number or press the CHAN UP DOWN key i mmm ZC Sa n WEATHER 74 71 70 68 HOROSCOPE WIR 52 Sha LOTTERY WHAT S HOT DIRECTV DVR HE MOST POPULAR SHOWS ON DIRECTV AS OF 12 33 NOTE Because it is an interactive channel the DIRECTV Active SCHEDULER Pr pts Wie sports k GAME LOUNGE z screen may take a few moments to load Please be patient kenen Friday Night Lights 2 Sounds of the Game 3 sri Madden Nation 4 emeng SportsCenter 5 E Got Central wc Ekkck sb Press MENU select Extras then Game Lounge The GSN Game Lounge service contains memory and skill games that S ML A you can play onscreen using only your remote There are free Sc as well as subscription only games to play If you become a top Game Categories scoring player you will see your name on the leader board Games All Games 42
102. ing of symbols printed on the rear panel of the product hain symbol indicates that dangerous voltage with a risk of electric shock Is present within this unit An symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit Important Safety Instructions Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit the apparatus 11 Use only attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used
103. io and is often used on newer surround sound and DVD equipment e Digital Audio Coax provides high quality digital audio and is also found on newer surround sound and DVD equipment e RCA outputs provide good audio quality and are found on older auxiliary equipment There are so many makes and models of TVs and auxiliary equipment it is impossible to fully describe all of the possible connections between them and your receiver Refer to the manuals for that equipment to see the connection options specific to each make and model The following images show examples of how your receiver may be connected using the supported video and audio connections for the TV the surround sound and the DVD player burner or VCR Several models of DIRECTV Receivers are shown giving you a variety of connection options to your TV and other equipment E E D m Zz J A m Ze ow O Example TV with HDMI Connector RECOMMENDED Television Here is an example using a TV that has an HDMI connector as the best video audio input Note Only an HDMI connection provides a 1080p picture and 3D TV HDMI Cable r Lae RRtRte D BET a Ap mei E us LISTED z DT ZE egene POWER ND EZE sl DC To elite ere Dir byme sam Ma Katia Example TV with Component Video Connectors Here is an example using a IV that has component video connectors as the best video Input Note A Component Video connection will not provide a 108
104. ital audio connection for sound DIGITAL AUDIO OUT OPTICAL Use this digital audio connection for sound HDMI Use this combination digital video and audio connector for the best picture quality This is the recommended connector for HD TV ETHERNET Please refer to Appendix 4 for information on networking options on your HD DVR before connecting anything to the Ethernet port _USB For future use USB 2 0 Host FRONT REAR EACH 5V 500mA SATA Use this connector to add an external hard drive to your receiver PHONE JACK Connect your phone line here to enable Pay Per View purchasing and Caller ID if your phone service package includes it POWER Your receiver must be plugged in at all times to function properly _IR RECEIVE Connect an IR infrared extender or repeater here when your receiver is in a cabinet or otherwise not visible to your remote control E U U m Zz U A m Ze 2S frei kal APPENDIX 4 HOW TO NETWORK YOUR HD DVR To use your DIRECTV HD DVR on your home network you will need e Acompatible DIRECTV Receiver such as the DIRECTV HD DVR models HR34 HR20 or later or DIRECTV Plus DVR model R22 e A broadband Internet connection with a minimum connection speed of 750 kbps or higher DSL or cable e Anetwork router with an available Ethernet port and or wireless capability The instructions for connecting to a network are different depending upon whether you have Whole Home
105. llows Press MENU select Settings amp Help then Settings Whole Home and then Name Location During Initial setup if the receiver is an HD DVR you ll be prompted to set the following Playlist sharing options Welcome to Whole Home DVR Living Room Living Room amp 18p d I d AI Share Playlist An HD DVR has the option to share its Playlist with other receivers Let s say you have an HD DVR in your Den an HD DVR in your Master Bedroom and an HD Non DVR in your Kitchen If you set Share Playlist to No in the Master Bedroom the other rooms Den and Kitchen won t be able to access the Master Bedrooms Playlist Allow Deletion An HD DVR has the option to prevent another location from deleting programs that were recorded by that HD DVR In our previous example if the DVR in the Den is set to allow deletion From this room only a person trying to delete a program recorded in the Den from the Master Bedroom or Kitchen would be prevented from doing so You can change sharing options at any time Press MENU select Settings amp Help then Settings Whole Home and then Share Playlist To view the Whole Home status for all your connected HD DVRs press MENU select Settings amp Help Settings Whole Home then Status This screen indicates if DIRECTV Whole Home DVR service is authorized as well as the Playlist sharing
106. ly if other household appliances or electronics are affected e lf parental limits are active turn your DIRECTV Receiver back on and enter your parental lock code at the prompt Q Why does my DIRECTV DVR turn on or change channels unexpectedly Your receiver changes to a different channel without a remote control command Possible Causes A scheduled recording may be about to begin so the receiver is changing channels to record the show as requested Your TV s timer may have been activated g T E E m 2 00 2 D a D a m UN E E E 0 Qo TI D 2 T am O FREQUENTLY ASKED QUESTIONS Solution Check your To Do List to see if there are other scheduled recordings Press MENU select Recordings then Manage Recordings then To Do list Check your TV owner s manual to turn off the TV s timer Q Why is my screen blank There is no discernible video or image or the screen Screen could be black blue grey or seem like TV is not on Possible Causes e Your TV and or your receiver are not powered on Your receiver may be hooked up to the TV incorrectly You may be on the wrong video source for your DIRECT V Receiver dl You may be tuned to a channel that is not currently broadcasting or that you dont subscribe to Solution Check that DIRECTV DVR and TV are both powered on Read Appendix 2 Connections to TV and Equipment for instructions about connecting your rec
107. ly until it s wide enough to fill the screen Your entire screen will be full but the images are a little stretched to compensate Crop This format crops cuts off the top and bottom of a 4 3 frame keeping the 4 3 ratio intact If your display is a 16 9 format TV or monitor your format options include these For 4 3 program signals Pillar Box Stretch Crop E U U m Zz U A m Ze O Lu Q D O Ss OI T D ad T D O T RE EF gt QO QO 28 S O T or QO ech Cr NS INDEX A Access Card 7 8 74 100 136 147 Activation 136 Advance 12 41 68 back cover Adult Channels 86 Album 56 All Movies 30 32 Artists 56 Aspect Ratio 76 157 160 161 Audio Connections 96 139 141 143 144 149 Audio Options 78 Audio sync 106 Autorecord 27 46 inside back cover Auxiliary Equipment 138 139 B Back Panel 96 148 149 Batteries 7 10 100 103 104 105 Cables 7 100 101 102 106 107 115 123 138 139 143 144 149 150 Caller ID 26 58 111 149 Call Log 58 Cast amp Crew 16 70 Category Sort 19 Closed Captioning 21 22 77 Channel Banner 21 24 Channel Blocks 86 Clock 74 77 94 Component Video Output 139 149 Connections 100 137 145 Customer Care 119 124 D 3D 138 139 140 141 149 3D Channels 18 Date amp Time 19 51 Defaults 48 81 82 94 Deleting 41 46
108. m time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version Is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If the Program does not specify a version number of this License you may choose any version ever published by the Free Software Foundation 10 If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AG IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FI
109. may be able to record the same program again later in the week Check the Program Guide for additional showings For sporting events you may want to extend the recording stop time 15 minutes or more to protect against overtime games If you had a priority conflict try adjusting your start and end times You may need to choose a different time slot to record a program if the conflict continues Q Why was a program recorded displayed in the My Playlist screen but deleted before could watch it Your recording s were deleted before you had a chance to view them Possible Causes Someone else manually deleted the program The hard drive on your DVR ts full The program may not have recorded g T E a m 2 00 2 D a D a m Sp E E Gi QO a E 2 T e he receiver may have deleted older recordings to make room for newer ones S CG FREQUENTLY ASKED QUESTIONS e You exceeded the allotted purchase or viewing time on a Pay Per View movie or event na Bad weather may have caused a loss in signal Your receiver will automatically delete these incomplete programs Solution Delete some of the content on your DVR to make room for new recordings Change your recording options to keep programs until you delete them manually See Recording a Single Show or Recording a Series in Chapter 4 for details You can also change a recording you ve already made to Keep Until Delete See
110. mmed Ifthe TV remote is not available 1 Find the Input or Source button on your TV and press it It may be on the front panel sides bottom or top edges of your TV 2 Slowly set the TV to each input option one at a time Sometimes it takes a second or two for the input to switch so dont proceed too quickly 3 Set the TV to whichever input gives a picture e lf you see a Snowy screen and are using a coax connection to connect to the TV make sure your TV is on channel 3 or 4 Press the TV VCR button on the VCR remote or on the VCR s front panel o gi If problems persist turn off all equipment connected to your TV wait a few minutes then turn the DIRECTV Receiver back on Lu Q D O Ss OI T D oO OI T O T RE EF gt QO QO 28 S O T ae QO Check your connections and cables ech el NS FREQUENTLY ASKED QUESTIONS Check the HD output resolutions and deselect those not supported by your TV For 1080p programs some IVs do not support the 24 frame per second rate DIRECTV provides Press the RES button on your receiver s front panel to change the resolution to one your TV supports Q Why doesn t my remote work Possible Causes Weak batteries are almost always the problem e Irying to operate equipment other than your DIRECTV Receiver eo Remote sensor onthe receiver could be blocked Solution Check that nothing is between the remote control and the remote sensor Mak
111. n the Software may be found in the DIRECTV website located at www directv com and the GNU website located at www gnu org H GNU GPL and Open Source Software Certain components of the Software may be subject to the GNU General Public Licence Version 2 June 1991 GPL free software licenses and other open source software licenses The foregoing components of the Software are not and may not be subject to the License Restrictions in Section B above In compliance with the GPL DIRECTV its suppliers or its third party licensors upon written request will make the source code of the software libraries and associated utilities it uses together with its modifications if any available to the public in source code form You are free to use modify and distribute the software and any modifications as long as you comply with the terms of the GPL referred to above and other open source software licenses The license terms applicable to the GPL may be found in the DIRECTV website located at www directv com and the GNU website located at www gnu org specifically at http www gnu org licenses old licenses gpl 2 0 html To request a copy of the applicable source code please write to DIRECTV at Attention Vice President STB Engineering DIRECTV 2230 E Imperial Highway El Segundo CA 90245 GNU GENERAL PUBLIC LICENSE Version 2 June 1991 Copyright 1989 1991 Free Software Foundation Inc 51 Franklin Street Fifth Floor Boston
112. n the program guide and press the RECORD button twice to record all episodes of it This week in Football fe Series fend BW If you are currently watching a series show and need to extend the recording time or change any other recording option press INFO on the remote select More Info and then Series Options from the onscreen choices If you see a series set to record in the future in the program guide or the To Do List to change a record option press INFO and select Series Options Now Recording Soccer Po U z w FO This series is already recording What would you like to do If you press the RECORD button a third time on a Series an onscreen message will appear giving you the choice to Keep Recording Change Recording Options or Stop Recording DIRECTV HDE N WATCHING AND DELETING YOUR RECORDED SHOWS To see your list of recorded shows press LIST on the remote Alternatively you can press MENU and select Recordings DN Football then Playlist Use the arrow keys to highlight the desired ve ssr gt LUS show press SELECT then select Play or Resume if you ve Wie already watched part of the show to start the show You can Ate use any of the DVR control buttons like PAUSE FFWD 6 18p Football Mon 2 22 7 00p 631FTB ADVANCE etc while watching your rec
113. nd or distributed only under the terms of such licenses Any such components are subject only to the terms of such licenses and not these Terms O EE gt r a m T O E D D gt Z lt gt Z J i m T Z TI 2 K gt a Z NO Ol TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS C Ownership of Software and Reservation of Rights The Software is licensed not sold to you for use only under the terms of this license agreement DIRECTV is NOT transferring title or any ownership rights in the Software to you and DIRECTV and its suppliers reserve all rights not expressly granted to you Except as stated above this license agreement does not grant to you any intellectual property rights in the Software D Termination These Terms are effective until terminated You may terminate these Terms by returning the Receiver to DIRECTV or your supplier These Terms will terminate automatically without notice if you fail to comply with these Terms or any other agreement between you and DIRECTV Upon termination you must return the Receiver to DIRECTV or your supplier E Disclaimer THE SOFTWARE IS TO THE EXTENT PERMITTED BY LAW SUPPLIED AS IS NEITHER DIRECTV NOR ANY OF ITS LICENSORS EXPRESSLY MAKES OR PASSES ON TO YOU ANY WARRANTY OR REPRESENTATION ON BEHALF OF DIRECTV OR ITS LICENSORS WITH RESPECT TO THE SOFTWARE INCLUDING BUT NOT LIMITED TO ANY WARRANTIES EXPRESS OR IMPLIED INCLUDING B
114. nization that provides ratings and reviews for TV shows and movies so you can decide what is okay for your kids to watch based on program descriptions details on a programs language violence and sexual content and age appropriate Indicator Cr PROGRAM GUIDE q LOCAL CHANNELS Your DIRECTV provided local channels can be found in the guide from channel numbers 2 through 69 HD AND SD CHANNEES K n The Pack DIRECTV has a tremendous offering of HD channels and they abelian Prope ei are spread throughout the guide To find them look for HD HD after the program title in the guide If you want to see only Chamel the HD version of a channel in the guide go to Chapter 6 Settings Display Preferences for instructions on how to make that setting Unsubscribed The Pack Channel UNSUBSCRIBED CHANNEES Channels in the guide that are not part of your subscription package are shown grayed out You can customize your guide to hide these channels See Chapter 6 Settings amp Help Favorite Channels for details O il gt U m ER N O T gt A A m E U Vo U ER O G Zu gt Ke A TI N PROGRAM GUIDE 3D CHANNELS NOTE There is no separate 3D fee but DIRECTV 3D programming is broadcast in HD and requires HD Access HD receiver HR34 HR21 H21 or later compatible 3D HDTV and 3D glasses CHOICE package or higher required for ESPN 3D For more in
115. nnouncement O EE gt r a m T O E D D gt Z lt gt Z J i m 2 Z TI 2 K gt a Z NO O TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply to those sections when you distribute them as separate works But when you distribute the same sections as part of a whole which is a work based on the Program the distribution of the whole must be on the terms of this License whose permissions for other licensees extend to the entire whole and thus to each and every part regardless of who wrote it Thus it is not the intent of this section to claim rights or contest your rights to work written entirely by you rather the intent Is to exercise the right to control the distribution of derivative or collective works based on the Program In addition mere aggregation of another work not based on the Program with the Program lor with a work based on the Program on a volume of a storage or distribution medium does not bring the other work under the scope of this License 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections 1 and 2 above provided that y
116. ns to complete the set up process of the wireless adapter Wireless Adapter Found We have detected a Linksys wireless device Would you like to set up your connection now Set Up Later P 6 18p DIRECTV Wireless Networks Found 4 a e My Home 123 Main St Smith Family Jones Family Continue Enter Name Cancel APPENDI Figure A Connecting via the Internet 6 18p To verify you are connected Press on your DIRECTV Remote Select Select Select e Choose or Test Connection if you have connected previously Figure B Connecting via the Internet ae 618p Select after successfully connecting to DIRECTV via the Internet See figure Al Select to complete the setup process See figure B If your DIRECTV HD DVR does not immediately recognize the network connection you will get the option to choose the connection method Choose See Figure C Follow the onscreen instructions Figure C APPENDIX 5 ABOUT HIGH DEFINITION SCREEN FORMAT amp RESOLUTION F In addition to resolution and interlacing a television picture is also defined by its aspect ratio referring to the shape of the screen as defined by the ratio of the screen s width to its height For analog TV the aspect ratio is 4 units wide by 3 units high 4 3 This is the familiar shape of conventional TVs slightly wider than they are tall SDTV and EDTV pictures can be either 4 3 or 16 9 For HDTV broadcasts the a
117. nts at the beginning of Appendix 4 Wireless Transceiver DVR Receiver you will need e Awireless adapter that uses an Ethernet port to connect to a media device preferably the DIRECTV CINEMA Connection Kit Wireless as mentioned above USB devices are not supported by the DIRECTV HD DVR e Awireless router in place of a regular router You must have initialized your wireless device for your home network before beginning to network your Ethernet cable DIRECTV HD DVR connects to the Ethernet port of the wireless adapter Step 1 Connect your DIRECTV HD DVR to the wireless adapter Connect one end of the Ethernet cable to the Ethernet port on the back of the wireless adapter Connect the other end of the Ethernet cable to the Ethernet port on the back of your DIRECTV HD DVR If using the DIRECTV Cinema Connection Kit Wireless follow connection instructions found in the users manual that came with the device lor go to directv com getconnected to determine proper connection Ethernet cable plugs into DVR Receiver Plug your wireless adapter into an electrical outlet Lu Q D O Ss OI T D ad T D T RE EF gt QO QO 28 gt O OI Or QO O1 Once your router detects the wireless adapter it will prompt you to configure the two devices Select Highlight your wireless network and press SELECT to display a blue dot next to your network Then select Follow the onscreen Instructio
118. o directv com wholehome To get a quick understanding of how recorded content is shared by your household skip to step 7 LIVING ROOM L t Ee t NOTE To access DIRECTV Whole Home DVR service functionality you need a DIRECTV HD DVR receiver models HR34 HR24 HR20 HR23 with DECA an additional Whole Home capable receiver models H25 H24 HR24 HR34 H21 with DECA H23 with DECA R22 with DECA HR20 HR23 with DECA for each TV a SWiM network HD Access DVR service and DIRECTV Whole Home DVR service There is a limit of one remote viewing per DVR at a time For Whole Home DVR to function your receivers should never have an Ethernet cable connected unless it is connected to a DECA H24 H25 HR24 and HR34 receivers should never have a DECA installed Lu O D O Ss OI T D ad OI T O T BE ad gt QO QO 28 gt O T Or QO O r P Once DIRECTV Whole Home DVR service is activated on your account press the LIST button on your remote The message on the right will display confirming the service has been enabled Select Continue You lL be prompted to give each receiver a name We refer to this as Location We recommend using a name that you ll easily associate with the room or it s location such as Living Room The name must be 14 characters or less You must be at the receiver to assign its name After you ve assigned a Location Name you can change It as fo
119. o make room for the new ones 6 Gh Football This week in Football News Series Football Mon 2 22 7 00p 631FTB ma Decoder ma A Study in Crimson ms Born in the Bronze Age Local News a 39 Free PLAYLIST If you have a show that you don t want pushed out press the BLUE button to Keep it in your Playlist until you delete it On Football This week in Football News Series Keep Highlight the show you want to keep and press the BLUE button on your remote A blue K icon will appear next to the program SE ger 5758 Fos Eir title Indicating it will be kept until you delete it You may be SET tempted to make all of your recordings Keep Until Delete but ma A Study in Crimson if your hard drive ever fills up new recordings cant take place m Born in the Bronze Age Local News Another way to manage your Playlist is to delete recordings you no longer want Delete Highlight a single show or a series indicated by a folder icon and press the RED button to delete it If you delete a folder all episodes of that series will be deleted Don t worry about pressing the RED button accidentally You will always see a confirmation message before you delete anything g a E lt a m ER IN Note that HD programs take up more disk space than SD Thus you may want to record your favorite content in HD while recording other shows in SD to optimize your use of the available recording capacity
120. o not have Whole Home DVR service WIRED Direct Connection Ethernet Cable Step 1 Connect your DIRECTV HD DVR to your router Connect one end of your Ethernet cable to the Ethernet port on the back Router DVR Receiver of your router Ethernet cable connects to an unused port on the router Connect the other end of the Ethernet cable to the Ethernet port on the back of your DIRECTV HD DVR Ethernet cable plugs into receiver Lu Q 3 O Ss OI T D ad T T O T RE EF gt QO QO 28 gt O T ae QO Ol NS To verify you are connected e eo Select Press on your DIRECTV Remote Select Select Select Choose or Test Connection if you have connected previously Select after successfully connecting to DIRECTV via the Internet See figure A to complete the setup process See figure B If your DIRECTV HD DVR does not immediately recognize the network connection you will get the option to choose the connection method Choose See Figure C Follow the onscreen instructions Figure A Connecting via the Internet 6 18p Connecting via the Internet gt 6 18p Figure C Get Connected Wired Powerline APPENDIX 4 HOW TO NETWORK YOUR HD DVR WIRELESS Create a wireless connection between your wireless router and your DIRECTV HD DVR so your receiver can access the Internet Ethernet Cable _ Along with the Network Requireme
121. o the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN Ringer Equivalence Number is used to determine the number of devices that may connect to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact your local telephone company The REN for this product is part of the product identifier that has the format US AAAEQ ITXXXX The digits represented by are the REN without the decimal point e g 03 is a REN of 0 3 If this DIRECTV Receiver causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the proper O
122. on 106 Satellite Signal Strength 80 100 101 Scheduler 51 ScoreGuide 63 Search amp Browse 25 27 28 30 Self Installed DIRECTV Connection Kit Wireless 152 Serial Number 8 Series 31 40 42 44 46 47 49 67 Series Manager 47 49 Settings 10 26 48 74 82 Setup see System Setup Shortcut Buttons 11 Shortcut Hints 11 16 Showroom 59 Smart Search 27 28 Software 18 74 99 125 134 Song 36 Sort 19 48 Sound Effects 78 94 Special Features 61 63 Spending Limits 87 Sports Mix Channels 18 Suggested Searches 27 Surround Sound 10 78 79 106 107 138 139 System Info 74 System Messages 21 26 54 99 168 System Settings 74 82 System Software Updates 99 System Test 98 100 S video 115 138 139 142 145 149 Je T Temporarily Unlock 84 Terms amp Conditions for Use of Software 125 134 Tickmarks 12 To Do List 46 68 110 114 Top Match 27 Troubleshooting 98 115 TV Apps 26 63 92 137 TV Problems 102 107 110 TV Ratings 85 TV Ratio 74 76 157 U Unsubscribed Channels 17 Unlock Parental Controls 84 V VCR 138 139 149 149 Video 21 23 24 74 75 76 102 106 110 119 137 141 142 143 145 147 W Warranty 118 120 Watching and Deleting Recorded Shows 41 Web Videos 86 What s On Now 30 Whole Home DVR Service 64 68 Wired Connection 152 153 Wireless Connection
123. on the top and bottom of the screen If your HDTV Is 4 3 aspect ratio you ez Display Options TV Ratio may want to Crop or cut off the content at the left and right side of the screen while preserving the proportion of the picture that remains You can also Stretch the picture vertically or horizontally to fill up the screen Bar Color Select the Bar Color option to set the color of the Standard 4 3 bars displayed when you view programming in Letterbox or Pillar Widescreen 16 9 Box modes TV Ratio Set the aspect ratio that matches your TV Options are Standard 4 3 or Widescreen 16 9 Lu Q D O Ss OI T D ad T D O T ad EF gt QO QO 28 gt O T Oo QO N O Display Options TV Resolutions 6 18p Select the resolutions your TV can support so your receiver can pass the proper signal To find the resolutions your TV supports check the user s guide that came with your TV If you select a resolution your TV doesnt support the receiver will reset the resolution after a few seconds ke s t T 1080p CGN CINI II j v More Info Select Captioning to turn closed captioning ON or OFF and to select the font style size and color for the display of captions Clock Select Clock to set your time zone and whether you want the receiver to show Daylight Savings time or not Standard Trade Gothic White Display Options Clock A Audio Options Language 6 18p
124. ons 1 this device may not cause harmfulinterference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party DIRECTV 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV e Trade Name DIRECTV e Type of Equipment DIRECTV Satellite Receiver e Model Number HR Federal Communications Commission FCC This equipment complies with both Part 15 and Part 68 of the FCC rules This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and If not Installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by removing and applying power to the equipment the user is encouraged to try to correct the Interference by one or more of the following measures e Reorient or relocate the receiving satellite dish antenna Lu O D O Ss OI T D ad T T O T RE EF gt QO QO 28 S O T ae QO e Increase the separation between the equipment and
125. orded show If you TTT press STOP the show will stop and an information screen ma A Study in Crimson with various options will appear The last channel viewed in pm Born in the Bronze Age Local News live TV will appear in the upper left corner of the screen To return to full screen live TV press EXIT or select Done g 28 E lt a m ER IN SONIGCYOOAd i gt 2 The Playlist screen displays all your recorded programs To get to the Playlist screen directly press LIST on the remote oat Football or press MENU and select Recordings then Playlist rs No Rat Titles that you have not viewed yet are shown in bright white Se al letters while titles that you have already viewed partially or completely are light grey 6 18p SapCT The time date and channel of each recorded program is m Decoder displayed to the right of the program title Any icon identifying E program status is displayed to the left of the program title for peg ee example a circle K for Keep Until Delete See the inside e back cover for a list of all the Icons ms Born in the Bronze Age Highlighting a program title displays the program description just as in the Guide If you press SELECT or INFO ona program an Info screen is displayed for the program that offers several actions Including Play Keep Delete and others Series programs are identified in the list with a folder icon Ee For example If
126. ores check your local weather see live feeds of popular vacation sights and much more without missing a second of what you re watching all at the press of a button To enjoy TV Apps your DIRECTV HD DVR must be connected to the Internet See Appendix 4 How to Network your HD DVR for instructions B App Store Press the Right Arrow button on your remote control to New E Notable We ener Los anges launch TV Apps Select the DIRECTV App Store icon at the H une top of the TV Apps Dock and choose the apps you want e Reding Y My NFL Team Steelers You can also go to the online DIRECTV App Store on your avin EE vd Horoscope computer at directv com tvapps Organize Exit App Store e Whenever you want to access your TV Apps just press the Right Arrow button and select the App you want to use DIRECTV WHOLE HOME DVR SERVICE With DIRECTV s Whole Home DVR service and the proper equipment it s like having a DVR In every room Now even rooms with HD Non DVR receivers can schedule and watch recorded programs Start watching a recorded program in one room stop it then continue watching it in another room 1 Network Your Receivers When your HD DVR and HD Non DVR receivers are networked it allows them to share content This is typically completed by OFFICE KID S ROOM an installer during your installation appointment To learn more bm o about upgrade and eligibility requirements go t
127. ou also do one of the following a Accompany it with the complete corresponding machine readable source code which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete machine readable copy of the corresponding source code to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software Interchange or c Accompany it with the information you received as to the offer to distribute corresponding source code This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making modifications to it For an executable work complete source code means all the source code for all modules it contains plus any associated interface definition files plus the scripts used to control compilation and installation of the executable However as a special exception the source code distributed need not include anything that is normally distributed in either source or binary form with the major components compiler kernel and so on of the operating system on which the executable
128. ould have at least the copyright line and a pointer to where the full notice is found lt one line to give the program s name and a brief idea of what it does gt Copyright C lt year gt lt name of author gt This program is free software you can redistribute it and or modify it under the terms of the GNU General Public License as published by the Free Software Foundation either version 2 of the License or at your option any later version This program is distributed in the hope that it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See the GNU General Public License for more details You should have received a copy of the GNU General Public License along with this program if not write to the Free Software Foundation Inc 51 Franklin Street Fifth Floor Boston MA 02110 1301 USA Also add information on how to contact you by electronic and paper mail If the program is Interactive make it output a short notice like this when it starts in an interactive mode Gnomovision version 69 Copyright C year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY for details type show w This is free software and you are welcome to redistribute it under certain conditions type show c for details The hypothetical commands show w and show c should show the appropriate parts of the General Public License Of course the commands yo
129. our Home Media Center HD DVR as a media server An RVU capable TV device or DIRECTV HMC client lets you watch TV via the DIRECTV Home Media Center N Start watching a show in one room press EXIT on your remote then resume IR Kos Room watching in another Pause or rewind live programming in any connected room Schedule watch or prioritize recordings from any room OFFICE NOTE Your HMC Receiver includes five 5 tuners A tuner is used whenever you watch or record a program For example if two rooms are watching live TV three tuners are available for recording Watching a recorded program does not require a tuner See your RVU TV s User Guide for more Information on connecting to the Home Media Center HD DVR You will need to activate the RVU TV by calling DIRECTV at 1 800 531 5000 O 28 gt U m ER T K m K m z gt O m KE m ER TN ia E 2 O ice HOME MEDIA CENTER HMC CONNECTING RVU CEIENTS You may register up to eight clients per DIRECTV HMC HD DVR these may be RVU TVs or DIRECTV HMC Receivers Before connecting and activating a client your DIRECTV HMC HD DVR must be set up activated and functioning To begin turn on the client Once it detects the DIRECTV HMC HD DVR it will ask you to enter a PIN On your DIRECTV HMC HD DVR press MENU then select Settings amp Help then Settings Select Whole Home from the left menu then select Add a Cli
130. ports these special features that can be accessed without going through a menu With DoublePlay you can easily switch between two programs on at the same time without missing a minute of either Your HD DVR stores up to 90 minutes of live TV on two channels If you tune to a new channel a third channel the saved portion on the original channel is cleared DoublePlay expires after two hours of non use 1 While watching one program press the DOWN arrow on your remote A message displays confirming DoublePlay has started NO Press the DOWN arrow again and tune to the second pro gram 3 Now use the DOWN arrow to switch back and forth between the two programs 4 You can pause rewind fast forward slow mo or instant replay both Watching Program 1 Press DOWN button on remote Program 1 Program 2 Watching Program 2 Sports blackouts a long time source of frustration and confusion for sports fans occur when a sporting event is not televised Ina certain area But thanks to DIRECTV s cutting edge technology whenever you tune to a channel with a blacked out game GameSearch recognizes the blackout and immediately looks to see if the game is on another channel If a broadcast of the game is found GameSearch displays an onscreen message that gives you the option to tune to that channel If it cant find one an onscreen message will let you know the game is not available
131. pping an In Progress Recordumg 40 Watching and Deleting Your Recorded Shows 41 D E 42 SE Elle EE 43 Managing E 44 Manage Recordings t geetegeeegergE sg gegebee ie rdegieegkekcg 46 i cog e 46 DE TIES EE geegent 47 TSU enee 47 PMS E 48 Ser R AE ten EE 48 eater SCO GING A E E E 48 Seele RE 48 Recording from Your Computer or Phone ssassn From a Computer DVR Scheduler Mobile App g a E U m ER IN SONIGCHOOAd CG N To record a show you are currently watching simply press RECORD once You dont have to be watching a show to record it Simply find itin the program guide and press the RECORD button The orange record icon appears to let you know your show Is being recorded or is scheduled to record 6 18p Football This week in Football a A CT Pf J j ef PS 4 c NA i 1 CTY Y Y T P RE O TON LI Be DIRECTV Some live events and even a few TV shows run past their allotted time slot Your DVR is very smart but it sets up all recordings based on the start and stop times the broadcasters give us for the program guide If you are watching while recording and you think your show co CO might go into the next time slot press INFO on the remote then select More Info and Recording from the onscreen choices to see the recording options for that show Once there you can change the stop time or
132. ptical connector The red and white RCA audio out connectors are so common it is possible you may have one of these cables already However these cables provide an analog signal so you will be missing out on the benefits of digital quality sound RCA Audio Digital Coax Qigital Optical HDMI Cable eee Ya ECK Sg ST gees A EN Erem OS ee ee a a In addition to your TV you may wish to connect other equipment such as a DVD burner VCR or even a second TV to your DIRECTV Receiver For the best quality picture it is recommended you do not use a pass through connection from your TV or other equipment as an input to a DVD burner or VCR Instead use an available connection from your DIRECTV Receiver For example If you use the HDMI connection on your DIRECTV Receiver to connect to your TV you can use the Component Video Composite Video RCA or S Video Out to connect to your DVD burner VCR or second TV VCR INPUTS OUTPUTS Television E OC USTED am bk SS Tal eat dag TT TEE 5 T Te Leeft eee Wi jem hey yhes Lag LS The buttons on the front panel perform the same functions as similarly named buttons on the remote control You can use the front panel buttons at any time but they are especially useful if you misplace your remote control or the batteries die DIRECTV HD DVR Your equipment may not look exactly like the model illustrated COO N
133. r between locations at different temperatures allow it to reach room temperature before you apply power to it e Do not pick up or otherwise move your DIRECTV Receiver while it is connected to the AC power supply If you want to move your set top box first disconnect It then wait at least 30 seconds before continuing e CAUTION To reduce the risk of fire use only No 26 AWG or better telecommunications line cord e CAUTION Replace remote control batteries with same or equivalent type There is danger of explosion if batteries are incorrectly replaced e For your information The identification sticker can be located behind the small door on the front panel of your receiver e The telecommunication network voltage used is the category number 3 Note to Satellite Dish Installer This reminder is provided to call your attention to articles 810 and 820 of the 2005 National Electrical Code Refer to article 810 in particular 810 1 and 810 15 for required grounding of the metal structure of the dish antenna Refer also to the 810 2 which by reference to article 820 requires that the satellite dish coaxial cable shield be connected to the grounding system of the building as close to the point of cable entry as practical PRODUCT INFORMATION Keep your receipt to obtain warranty parts and service and for proof of acquisition Attach it here and record the serial and model numbers in case you need them These numbers are typically located behind
134. r switching the cables between your surround sound system and your DIRECTV Receiver Refer to your Surround sound system s manual for assistance Lu Q D O Ss OI e D ad T i O T ad EF gt QO QO E gt O T ae QO ech el O FREQUENTLY ASKED QUESTIONS If the issue continues reset your DIRECTV Receiver Press the RESET button behind the access panel door on the front of the DIRECTV Receiver You can also press MENU press SELECT Settings amp Help then Settings Select the Reset item from the left menu and follow the onscreen instructions Q Why is there no audio with picture You can see a picture from your DIRECTV Receiver but there is no sound Possible Causes e Asetting such as mute or volume may have changed on the receiver or your TV he cables between your TV and the receiver may not be connected properly or there may be a problem with an external stereo or Surround sound system Verify that your surround sound system is working if applicable Your TV may not support the selected HD resolution from your receiver Solution Verify MUTE button not activated Raise or lower the volume Did volume meter display on TV a Test sound on TV by changing the input to another source such as a DVD player game box or antenna e If connected to stereo or surround sound system verify components are on and set to the correct mode and that audio cables are secu
135. rds 6 seconds and starts playing from that point Holding down REPLAY jumps to the beginning of the program C1 Qs Gur REW JUMP TO TICKMARK ADVANCE JUMP TO END OF PROGRAM C4 Bn K6 nao Lal Rewind ded or li tored vid J head ded or li tored ewinds recorded or live stored video umps ahead in recorded or live store Gv Bee Quer Press up to four times to rewind at video by 30 seconds Press multiple times C do tren increasing speeds Press REPLAY while to skip multiples of 30 seconds Hold down rewinding to go to the previous 15 minute tickmark Pressing play returns to normal play to continue to the end of the program Li Q 3 O ad OI T D oO T T O T RE EF gt QO QO 28 gt O T Or QO Ommecty NO When you use the DVR control buttons this indicator bar appears at the bottom of the screen to show where you are In the program and how far you can go forward or back For live programs the progress bar Is green and the time shown Is the time of day The current time The left end of the _ Sows where you greenbarshows the program The right end of the green how far back in time you are viewing bar shows how far ahead you can go you can go SS 12 00p Soccer If you press the RECORD button during a live show the progress bar turns orange and the orange record icon appears next to the title of the show e 12 00p Soccer CH
136. re and connected correctly e Ifthe issue continues reset your DIRECTV Receiver Press the RESET button behind the access panel door on the front of the DIRECTV Receiver You can also press MENU select Settings amp Help then Settings Select the Reset item from the left menu and follow the onscreen instructions Check the HD output resolutions and deselect those not supported by your TV For 1080p programs some TVs do not support the 24 frame per second rate DIRECTV provides Also many TVs do not support 4801 You may have to press the RES button on your receiver s front panel to set the resolution to one your TV supports g T E E m 2 00 2 D a D a m UN E E E 0 Qo TI D 2 T N FREQUENTLY ASKED QUESTIONS Q What to do about partial programming loss channels missing from Guide channel is in the Guide but can t tune to it Your Program Guide is missing channels or you are unable to use the guide to tune to a channel Possible Causes he channels might be excluded from the Favorites list currently in use e Your satellite dish may be incorrectly configured e Your receiver information may need to be refreshed Solution To change your Favorites List press GUIDE on the remote then press the YELLOW button and select Change Favorites List then All Channels Enter the channel number using the number pad on the remote control Check th
137. record from both All Movies and On Demand menus bg RE EH To record a hi hli h r l h h REC builds a steampunk dirigible and searches DIRECTV program IQ IQ i a tit E t en press t orange Manhattan for the woman who has ON DEMAND Record button An orange R icon next to the title indicates it s 2 scheduled to record download Bromance All scheduled records downloads with the exception of In res UNE Moto Malarky Theaters titles as well as those that are ready to watch are Paradigm Shift 2 displayed in the Playlist The Penny Dropped Broomriders 2 Press LIST to display the Playlist Programs are downloaded eens tomes in the order they were scheduled If a movie is currently downloading it appears at the top of your Playlist with a progress bar displaying the complete You can start watching the movie while it s downloading after the download progress bar turns green Movies scheduled but waiting to record download are labeled Pending Download To watch a movie highlight the title and press PLAY button on your E remote If it s a pay title a confirmation message with the price of i the program will display asking if you re sure you want to watch it Delete or cancel a title from your Playlist by highlighting the title and pressing the RED button on your remote Le Pot au Feu me Decoder CH The Penny Dropped The Wilderness Chronicles Running a Tab a All In T
138. runs unless that component itself accompanies the executable Lu O D O Ss OI T D oO OI T O T RE EF gt QO QO 28 S O T Oo QO If distribution of executable or object code is made by offering access to copy from a designated place then offering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object code CG el TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS 4 You may not copy modify sublicense or distribute the Program except as expressly provided under this License Any attempt otherwise to copy modify sublicense or distribute the Program Is void and will automatically terminate your rights under this License However parties who have received copies or rights from you under this License will not have their licenses terminated so long as such parties remain in full compliance o You are not required to accept this License since you have not signed it However nothing else grants you permission to modify or distribute the Program or its derivative works These actions are prohibited by law if you do not accept this License Therefore by modifying or distributing the Program or any work based on the Program you indicate your acceptance of this License to do So and all its terms and conditions for copying distributing or modifying the Program or works b
139. s 3 Search results appear on the right side of the screen The YouTube search is displayed at the bottom of the results list Select the item labeled YouTube 4 A list of YouTube videos matching your search term will display Play a video from this screen by highlighting a title and pressing SELECT Otherwise highlight the title and press INFO for a description of the video and other options Lu O D O Ss OI T D oO OI T O T ad ad gt QO QO 28 gt O OI Or QO NS oe CHAPTER 3 ALL MOVIES ON DEMAND amp PAY PER VIEW All Movies On Demand and Pay Per View ssaasosnnsnasnan 30 e 30 E EE 31 Recording From All Movies or On Demand naici 32 Pay Per View Events ccrecceridcccocncsecapsnveeyevatncdensiensstis ctecnaseesnoteke Ei C L gt p m ER N E a a E O lt m Hi A U m K E Zz U QO a gt lt U m ER lt m NS O To see what s available press MENU select Search amp Browse then select either e All Movies Channel 1100 e OnDemand Channel 1000 My DIRECTV Recordings Extras Settings amp Help All Movies offers an easy one stop way to find ANY movie on DIRECTV including broadcast channels premium channels latest releases In Theaters Pay Per View and On Demand This includes both free and pay movies Press MENU select Search amp Browse then select All Movi
140. s channels you watch frequently as well as recommended programs based upon your past viewing history Use the ARROW keys to highlight a title you are interested in then press SELECT for program information My DIRECTV jrowse Recordings Extras Settings amp Help The Search amp Browse option lets you access the Smart Search All Movies and On Demand features See Chapter 3 All Movies On Demand and Pay Per View for more information My DIRECTV Search amp Browse The Recordings option lets you access the Playlist and Manage Recordings features For additional information see Extras Chapter 4 Recordings WA d 3 Use the Extras option to access Messages the DIRECTV Active channel GSN Game Lounge TV Apps Music amp Photos and Showroom Depending on your setup it may also include the Caller ID feature For additional information see Chapter 5 Extras amp Special Features The Settings amp Help option lets you access Settings Parental Controls Favorite Channels and Help For detailed information on each of these topics see the Chapter 6 Settings amp Help My DIRECTV Search amp Browse Recordings Settings amp Help My DIRECTV Search amp Browse Recordings Extras mees Hei Messages ei Music amp Photos 6 18p Eat u 3 4 Sz or ig Active Game Lounge Youlus VIDEOS hee YouTube Pandora Showroom Caller ID P Parental
141. sed in connection with the Receiver may be made directly available to you by the providers thereof The source code to certain software subject to the GNU GPL and other open source licenses that is used in connection with the Receiver is made available to you by DIRECTV following the written request to DIRECTV Use of such Software is also subject to the terms of any applicable agreement between you and each such provider DIRECTV reserves the right to modify supplement update and otherwise alter the Software via software download or other modification procedures and these terms will apply to such Software as modified supplemented updated and otherwise altered B License Restrictions You may not copy modify or transfer the Software or any copy thereof in whole or in part You may not reverse engineer disassemble decompile or translate the Software or otherwise attempt to derive the source code of the Software except to the extent allowed under any applicable law Any attempt to transfer any of the rights duties or obligations of this license agreement is void You may not rent lease load resell for profit or distribute the Software or any part thereof You may not export transfer or re export the Software in violation of any applicable law The Software may include some components that are covered by free software licenses open source licenses and other similar license use rights which require such components to be used modified a
142. settings 25 pa FREQUENTLY ASKED QUESTIONS HD Video Qutputs Q Why can I not see DIRECTV menus and screens on my TV OR Why do see a message that says This TV or its cables are not HD To see screen graphics press the RES key on the front of the receiver until this message no longer appears When the receiver resolution is set to 720p 1080 or 1080p DIRECTV screens and menus user interface will not appear on Standard Definition SD outputs A message is displayed to notify you that the resolution setting needs to be changed SD Video Outputs Possible Causes You have connected your receiver to your TV using both a High Definition output HDMI and Standard Definition SD outputs S Video Component Red Yellow White or Coaxial on the same receiver You are using SD outputs S Video Component Red Yellow White or Coaxial and have the receiver set to HD resolutions such as 720p 10801 or 1080p Solutions e Changethereceiverresolutionto 480i or480p by pressing the RES button on the frontreceiver paneluntil4801 or 480p is selected Uncheck all resolutions except 480i or 480p on the TV Resolutions menu Press MENU select Settings HDTV and then TV Resolutions Follow the onscreen instructions e Turn Native Off Press MENU select Settings HDTV Video then Native and follow the onscreen instructions g T E U m 2 00 2 D a D a
143. spect ratio is 16 nearly twice as wide as It Is tall This is approximately the shape of movies shown in theaters which makes HD an ideal format for viewing movies on TV You will be able to see much of what is captured on film but lost on an SDTV display In order to optimize the display of programs on your television for example if you are watching a 4 3 channel ona 16 9 TV or vice versa you may occasionally need to change the resolution and or screen format There are two keys that can be used to make changes the FORMAT key on the remote control and the RES Resolution key on the front panel of the DIRECTV HD DVR To change your Screen Format TV Ratio or TV Resolution settings press MENU select Settings amp Help then Settings and then HDTV FORMAT Key on Remote Control Press the FORMAT key on your remote to cycle the resolutions settings supported by your TV as well as the screen formats in conjunction with each individual resolution Available screen formats such as crop stretch or letter pillar box are based on the TV Ratio setting With each press an onscreen message will let you know what the current resolution format setting is For example if you indicated that your TV supports only 10801 480i and 480p and it is a 16 9 television and Native is turned off the cycle of settings for the FORMAT key are as follows E 1st press 480i Stretch 5th press 480p Letter box 9th press 1080i Crop z 2nd pre
144. ss 480i Letter box 6th press 480p Crop 10th press repeat cycle E 3rd press 480i Crop 7th press 1080i Stretch O 4th press 480p Stretch 8th press 1080i Letter box A Ol APPENDIX 5 ABOUT HIGH DEFINITION NOTE In Native mode the receiver automatically adjusts the resolution to match individual TV programs as they are tuned If Native is turned on the FORMAT key cycles through Stretch Letter and Crop for the current TV program s native resolution The FORMAT key allows you to easily cycle all resolution and format settings with a single key until the picture displays the way you like it If pressing this key causes a loss of video and audio continue to press it until the picture returns Wait a second between presses to allow the Receiver to change the resolution This can happen if your settings include a resolution that your TV doesn t support To correct this you ll need to change your resolution setting Press MENU select Settings amp Help Settings HDTV and then select TV Resolutions Mark or unmark the TV Resolutions to display the resolutions supported by your television Resolution RES Key on Receiver Front Panel This key is used to cycle through all available resolutions on your DIRECTV HD DVR It does not cycle through format settings If video and audio are not appearing it may be because the current resolution setting is not supported by your television By pressing this key you can check
145. t forward at increasing speeds RECORD Press once to record a live TV program or the program highlighted in the Program Guide Press twice to record a series LIST Displays the Playlist EXIT Exits any menu and returns to last channel viewed ARROWS Moves the highlight up down left right within a menu INFO Displays information about the program you are watching or that is highlighted in the Program Guide BLUE In live TV displays the Mini guide Function varies on other screens look for onscreen hints YELLOW Displays various options while viewing the Guide or the Playlist CHAN PAGE In live TV changes channel up or down in a menu such as the guide scrolls page up and down PREV Tunes to previous channel viewed ENTER Activates channel number entries quickly Keys in orange text can be programmed to function with your VCR DVD player or other stand alone equipment These descriptions apply to DIRECTV HD DVRs Other equipment may behave differently 0912HDDVRUSR W T SCHR2AXSMOG6SET I
146. that matches the component you want to control and then use OGG the POWER button to turn it off or on The mode switch must always be in the left most position to control your DIRECTV Ga Bm Gon Receiver If the mode switch Is in a position that has not been do Gore programmed or if you press a button that is not supported by Dad that particular piece of equipment an onscreen message will pop up to alert you A YOUR REMOTE CONTROL sr The buttons in the middle of the remote are navigation and destination keys Press the GUIDE button to go to the program guide screen Press the ACTIVE button to go to the DIRECTV Interactive channel The LIST button takes you to the Playlist screen Press EXIT to get out of any menu screen and return to live TV Use the ARROW buttons and SELECT button to navigate though the guide or any menu screen Press BACK to move back to the previous screen The MENU button takes you to the main menu where you go to access all of the features available in your system Press INFO on any show to see information about that show SHORTCUT BUTTONS You can move through all of the DIRECTV user screens using only the direction ARROW buttons and the SELECT Born in the Bronze Age ES button as appropriate However the RED GREEN YELLOW and BLUE buttons on the remote are special eegen shortcuts that change function depending on which menu screen you are looking at As you use the system om
147. the DIRECTV Receiver e Connect the equipment into an outlet on a circuit different from that to which the DIRECTV Receiver is connected NS NS FCC CUSTOMER INFORMATION e Consult the dealer or an experienced radio TV technician for help e CAUTION Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the users authority to operate the equipment The user may find the following booklet prepared by the Federal communications Commission helpful How to Identify and Resolve Radio and IV Interference Problems This booklet is available from the U S Government Printing Office Washington DC To meet FCC requirements only peripherals computer input output devices terminals printers etc certified to comply with Class B limits may be attached to this device Operation with non certified peripherals is likely to result in interference to radio and TV reception To meet FCC requirements shielded cables are required to connect the device to a personal computer peripheral or other Class B certified device This equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA On the back of this equipment is a label that contains a product identifier in the format US AAAEQ I XXXX If requested this information must be provided to your telephone company This equipment uses the following USOC Jack RJ11C A plug and jack used to connect this equipment t
148. to view info or to expand a group shown in italics Press CHAN to scroll and LEFT close a group when opened Channels amp Program Info All Movies On Demand and Pay Per View Events Recordings Extras amp Special Features Settings Help k d 6 18p Clits Press SELECT on a list item to view info or to expand a roup shown in italics Press CHAN to scroll and LEFT close a group when opened Channels and Program Into Active Channel weather lotto horoscopes games and more Award e Filmography find more programs by your favorite people Cast amp Crew see who makes your favorite TV shows and movies Channel Banner info on whatever you re watching Favorite Channels List customize your TV experience Guide Banners special messages in the program guide Local Channels watch the TV stations in your city ACINDS YASN YSAISOSY YAC CH ALOAYIC CHAPTER 7 HOME MEDIA CENTER HMC Home Media Center HMC e 92 Rey IMIG VI ee TE 92 Key HMC Client Features ebe ee eri Erari ia A 72 Share Programs Between ROOMS sssrin So EEN ENEE eene ee R 73 COMME CHG E EE 94 BCC ie UI CS et 95 Picture WF Let 7a Back Panel Example siscississisitirioisssssonirsrasersoreoninrariisnnaa 96 A 28 E E m E N T O X4 m K m U gt Ei m Zz m E Lem i lt 3 NA O HOME MEDIA CENTER HMC Use this chapter to learn about all the great features of your DIRECTV Home Media Center HMC HD
149. tthe same time or tried to watch a live program while recording two others at the same time There was an overlap in the programs you tried to record Solution e Ifyou tried to record three programs at once or watch a live TV program with two others recording you will need to decide which recording to cancel lf the overlap is a couple of minutes for example some networks occasionally start programs at 8 59 instead of 9 00 p m adjust your recording start and end time Recording Options See the Changing a Record Option section in Chapter 4 Someone else manually deleted the program The hard drive on your DVR is full The program may not have recorded Lu Q D O Ss OI e D ad T T O T RE EF gt QO QO 28 S O T ae QO NO FREQUENTLY ASKED QUESTIONS Q recorded a program and the recording got cut off just before the end so missed the last bit of the program Why Your recording stopped before the program or event ended Possible Causes The program you were trying to record may have started or ended early lf you were trying to record a sporting event the event may have run over its allotted time You may have had a recording conflict with a higher priority program o Someone may have manually ended the recording Solution e Try setting the end time of the recording in the Record Options so the recording ends one or two minutes later or more if necessary You
150. u use may be called something other than show w and show c they could even be mouse clicks or menu items whatever suits your program You should also get your employer if you work as a programmer or your school if any to sign a copyright disclaimer for the program if necessary Here is a sample alter the names O EE gt VG a m T O E D D gt Z lt gt Z J i m 2 Z TI 2 K gt a O Z co GN TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS Yoyodyne Inc hereby disclaims all copyright interest in the program Gnomovision which makes passes at compilers written by James Hacker lt signature of Ty Coon gt 1 April 1989 Ty Coon President of Vice This General Public License does not permit Incorporating your program into proprietary programs If your program is a Subroutine library you may consider it more useful to permit linking proprietary applications with the library If this is what you want to do use the GNU Lesser General Public License instead of this License Lu O D O ad OI T D oO T T O T RE ad gt QO QO SR S O T ae QO 25 ce gt APPENDICES Appendix 1 Setup and Activation c0ccceecceeeeeeeeees 136 OW eG D EE 136 Activate Your DIRECTV Servic ccisisciinceiaiwriwnenvieiers Gamers 136 Appendix 2 Connections to TV amp Equipment 137 OOF Phone tee E Kg Jaur lee El EE
151. ur receiver On a computer go to directv com reauthorize and follow the onscreen instructions You will need to be logged into your account on directv com to complete this process g a E U m 2 00 2 D a D a m U E E E 0 Qo TI D 2 T a O1 FREQUENTLY ASKED QUESTIONS Q Why does my Progress Bar freeze while acquiring guide data data from satellite While the Acquiring Guide Data or Acquiring Data From Satellite message is on the screen progress freezes during download Possible Causes e This may be normal After five minutes the screen saver will display Press any key on the remote to see the progress bar again e May happen if your satellite dish isn t adjusted properly Solution lIfsatellite data acquisition still does not move forward press the RESET button behind the access panel door on the front of the DIRECTV Receiver and wait for program guide Information to be acquired Reset Button Q Why are my video and audio out of sync The audio track does not match the lip movements on the screen Possible Causes e Problem with how the program was produced or how it was sent to DIRECTV for broadcast Your surround sound system may be out of sync or may be set up Incorrectly Solution e Change the channel on your DIRECTV Receiver This may re sync the audio e Rewind the program for about 5 seconds then fast forward to live programming a Iry replacing o
152. very destructive to customer terminal equipment connected to AC power sources LI O D O Ss OI T D ad T D O T RE a gt QO QO E S O T Oo QO NS pa TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS THE DIRECTV RECEIVER INCORPORATES SOFTWARE WHICH IS OWNED BY DIRECTV OR ITS THIRD PARTY LICENSORS the Software BEFORE USING THE RECEIVER PLEASE READ THESE TERMS IF YOU DO NOT AGREE TO THESE TERMS YOU MAY NOT USE THE RECEIVER AND SHOULD IMMEDIATELY RETURN THE RECEIVER TO DIRECTV OR YOUR SUPPLIER THESE TERMS ALSO APPLY TO ANY MODIFICATIONS UPDATES OR SUPPLEMENTS TO THE SOFTWARE PROVIDED TO YOU A License Grant and Conditions DIRECTV grants you a non exclusive non transferable limited license to use the Software solely in executable code form and solely as integrated with incorporated into and in conjunction with the Receiver You must ensure that the copyright trademark and other protective notices contained in the Software are maintained and not altered or removed The Software Is protected by copyright and other laws and international copyright and other treaties All title and intellectual property rights in and to the Software and all modifications updates enhancements and derivative works of the Software are owned exclusively by DIRECTV or its licensors and you agree to execute any document reasonably requested by DIRECTV to evidence such ownership rights Certain third party software u
153. w gt Over 7 000 shows and movies at DIRECTV E a OND eg Ia a n Watch Now ch W 2 EE BROOMRIDERS wen Watch Now AS L gt U a m ES ALL MOVIES ON DEMAND AND PAY PER VIEW VIEWER S TIP You can also check out your favorite programmer s home page for previews and missed episodes Simply adda 1 in front of the regular DIRECTV channel number For example A amp E is on channel 265 The homepage is channel 1265 RECORDING FROM ALE MOVIES OR ON DEMAND When your HD DVR is connected to the Internet you can record from both All Movies and On Demand If your HD DVR is not connected to the Internet you can still record from AU Movies All Movies When your receiver is NOT connected to the cane Internet DIRECTV CINEMA s To record a program highlight a title and press the orange REC Record button on your remote For Pay Per View and On Demand programs an orange Q next to the title indicates it s been scheduled Regular broadcast programs an orange R icon You can also record by highlighting the title pressing SELECT then selecting Add to Queue All movie requests are stored in your Queue To access the Queue press MENU select Recordings then Manage Recordings and then select Queue You can prioritize your Queue but movies may become available to watch in a different order Lu O D O ad OI T D ad T
154. which may not be in your programming package Change favorites list allows you to toggle the channels displayed in your guide among the following All Channels Channels Get channels you subscribe to or a custom list of channels you have defined The Edit Settings option allows you to modify the channels in your custom list See Chapter 6 Settings amp Help Favorite Channels for details Pay Per View Select Pay Per View then select a program type The receiver will search for featured movies sports or events that are available for rent on DIRECTV Even more movies are available using All Movies and On Demand See Chapter 3 MEIN Tm CiE 13 If you are watching a show and want a quick look at what s on next press the BLUE button to display a one line mini program guide You can use it for the current channel or you can type in a new channel number to see what s on there Look for the channel or time you want using the UP DOWN LEFT and RIGHT arrows Press SELECT on the new show if you want to go to that channel LA Quiet Time DW up Too Late Local News online mini guide Li Q 3 O Ss OI T D oO OI T O T RE EF gt QO QO 28 gt O T Or QO NS el When you find a current show in the guide you want to watch press SELECT and the receiver changes to that channel The channel banner briefly displays at the top of the screen with program title channel num

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