GE Concord 4 Security System
Contents
1. and they will assist you If after testing your system your communication is not working contact ABV to schedule a service call My alarm went off and no one called me There is problem with communication per the conditions detailed in the section above Also if you tripped your system by accident false alarm there is a delay on your system for up to 30 seconds before dispatch occurs to help minimize false alarms My siren is going off for no reason Have you checked to make sure your security system siren is making the loud noise The security system siren will have a continuous sounding blare intermittent beeps are smoke detectors If you have gone to your keypad performed the system status and armed disarmed your system and have no Trouble Conditions on your keypad the security system may not be sounding PLEASE CHECK YOUR SMOKE DETECTORS TO MAKE SURE THEY ARE NOT GOING OFF If the noise is coming from a smoke detector you may need to reset the device or change its battery The system is going off and do not have a code to turn it off The homeowner business owner must be notified by the person that set off the alarm to get the code ABV DOES NOT HAVE 4 DIGIT USER CODES If you are unable to get in touch with the owner manager of this system or if this is a new system that has only been reactivated the System must be powered down My doors windows are not chiming when I open them Pressing the 7 key followed by th2. GE Concord 4 Security System Most Common Issues My system is beeping or there was a power outage at your location Press 2 asterisks for a system status report Your keypads and or interior siren will beep according to the current arming level The keypad will display current status information for example SENSOR 03 BYPASSED SYSTEM BATTERY IS OK or AC POWER IS OK Consult the user manual to troubleshoot basic issues related to any trouble error messages displayed from your system status report have System Low Battery on my keypad or Central Station called because I have a low battery or System Status reports LOW BATT This indicates a low battery condition If your home business had a recent power outage wait 4 6 hours and see if the battery recharges on its own If the System Low Battery on your keypad does not clear after 4 6 hours your backup battery needs to be replaced 12V 5A batteries can be purchased at Batteries Plus or Radio Shack ABV Security can also install a new backup battery for you Service Request but please be aware that a service call fee and a battery purchase fee will be due at installation Where do I find my backup battery Go to the security system panel box usually found in a downstairs coat closet Open the panel box amp locate the battery approx 4 x4 black cube UNPLUG YOUR SECURITY SYSTEM BEFORE REMOVING THE BATTERY Below or near the panel
3. box there is a transformer plugged into an electrical wall receptacle The transformer for the security system is plugged in and screwed into the receptacle so that it does not get knocked out by accident You will need a small screwdriver to disconnect the transformer The transformer should be unplugged then unhook the battery by removing the black and red leads wires from the battery wiggle off Replace the battery and reattach leads red to red black to black Plug the transformer back in and replace the screw You may need to reset your system by performing the system status check You may also need to arm disarm your system to have it return to normal state have PHONE FAILURE TROUBLE displaying on my keypad This means your system has stopped communicating with Central Station The most common reasons this would happen is 1 You have changed your phone service provider or phone number contact ABV to schedule a service call to have your phone service reconnected or reprogrammed 2 Your local phone provider has changed service or has service issues in your locale contact your phone service provider 3 If you use DSL Internet your security panel requires a DSL filter just like all the phones in your home contact ABV to schedule a service call for installation of a security panel approved DSL filter 4 If none of the above 3 conditions have occurred test your system with Central Station at 800 438 4171
4. e 1 key 7 1 to toggle your door chimes on off I want to add or delete user codes on my system Consult your user manual for directions to enter Programming Mode
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