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AXIS A1001 Network Door Controller & AXIS Entry

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1. AXIS A1001 Network Door Controller amp AXIS Entry Manager System Options Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product s IP address changes For more information see the online help Q Link Local IPv4 Address Link Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network The product can have a Link Local IP and a static or DHCP supplied IP address at the same time This function can be disabled under Setup gt Additional Controller Configuration gt System Options gt Network gt TCP IP Advanced HTTP The HTTP port used by the Axis product can be changed under Setup Additional Controller Configuration System Options Network gt TCP IP gt Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can be used HTTPS The HTTPS port used by the Axis product can be changed under Setup gt Additional Controller Configuration gt System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 443 any port in the range 1024 65535 can be used To enable HTTPS go to Setup gt Additional Controller Configuration gt System Options gt Security gt HTTPS For more information see HTTPS on page 32 NAT traversal port mapping for IPv4 A network router allows
2. 5 Drag the Day shift hours access schedule to the Day shift personnel group 6 Add the Card number and PIN and Card number only identification types to the door s reader 7 Drag the predefined Always access schedule to the Card number and PIN identification type 8 Drag the Day shift hours access schedule to the Card number only identification type 9 Drag the door to both groups Then add users to the groups as required See page 22 Example To create a schedule combination that e grants guards access to a door at all times using their card during day shift hours Monday Friday 6 a m to 4 p m while using their card and PIN before and after day shift hours and that e grants day shift personnel access to the same door every day between 6 a m and 4 p m using their card during day shift hours while using their card and PIN during nights and weekends 1 Create an Addition schedule called Day shift hours See page 17 2 Create a day shift hours Schedule item that recurs Monday Friday 06 00 16 00 24 AXIS A1001 Network Door Controller amp AXIS Entry Manager Access Management 3 Create a Subtraction schedule called Nights amp weekends 4 Create a nights and weekends Schedule item that recurs Sunday Saturday 16 00 06 00 5 Drag the predefined Always schedule and the Nights amp weekends access schedule to the Day shift personnel group 6 Create two groups one Group called Guards and one Group called
3. 12 V DC max 500 mA 1x solid state relay 30 V DC max 700 mA Power out lock 2x 12 V DC max 500 mA Connectors RJ45 10BASE T 100BASE TX Terminal blocks DC power 10 Inputs Outputs RS485 Wiegand Relay Cable size for connectors CSA AWG 28 16 CUL UL AWG 30 14 Operating conditions 0 C to 50 C 32 F to 122 F Humidity 20 85 RH non condensing Approvals EN 55022 Class B EN 50130 4 EN 61000 3 2 EN 61000 3 3 EN 55024 EN 61000 6 1 EN 61000 6 2FCC Part 15 Subpart B Class B ICES 003 Class B C tick AS NZS CISPR22 Class B VCCI Class B IEC EN UL 60950 1 UL 294 UL 2043 EN 50581 Dimensions HxWxD 45 5 x 180 x 180 mm 1 8 x 7 1 x 7 1 in Weight 500 g 1 1 Ib Included accessories Warranty Connector kit Cable ties Installation Guide Axis 3 year warranty with possibility to extend up to 5 years see www axis com warranty Optional accessories AXIS T8120 Midspan 15 W AXIS T8128 PoE Splitter 24 V requires 30 W midspan AXIS T8129 PoE Extender Mains adaptor 24 V DC AXIS T98A15 VE Surveillance Cabinet Power consumption dependent max load for readers and other equipment is 7 5 W with PoE and 14 W with 10 30 V DC software written In outdoor instal This product includes software developed by th e OpenSSL Project for use in the OpenSSL Toolkit http www openssl org and cryptographic by Eric Young eay cryptsofi ations combining AXIS A1001 com and AXIS T98A
4. DC The two relay pins are galvanically separated from the rest of the circuitry 12 V DC 5 For powering auxiliary equipment Max voltage 12 V DC Note This pin can only be used as power out Max load 500 mA Tampering Alarm Pin Header Two 2 pin headers for bypassing Back tampering alarm TB e Front tampering alarm TF Function Pin Notes Back tampering alarm 1 2 To bypass the front and back tampering alarm simultaneously connect jumpers F between TB 1 TB 2 and TF 1 TF 2 respectively Front tampering alarm 1 2 50 AXIS A1001 Network Door Controller amp AXIS Entry Manager Technical Specifications Connection Diagrams Connect devices according to the hardware pin chart generated through the hardware configuration For more information about hardware configuration and the hardware pin chart see Configure the Hardware on page 11 Auxiliary Connector 3 3 V max 100 mA A 1 0 configured as input B 1 0 configured as output 51 User Manual Ver M1 49 AXIS A1001 Network Door Controller amp AXIS Entry Manager Date November 2013 Axis Communications AB 2013 Part No 51183
5. Day shift personnel See page 19 7 Drag the predefined Always access schedule to the Guards group and the Day shift personnel group 8 Drag the Nights amp weekends access schedule to the Day shift personnel group 9 Add the Card number and PIN and Card number only identification types to the door s reader 10 Drag the predefined Always access schedule to the Card number and PIN identification type 11 Drag the Day shift hours access schedule to the Card number only identification type 12 Drag the door to both groups Then add users to the groups as required See page 22 25 AXIS A1001 Network Door Controller amp AXIS Entry Manager Alarm and Event Configuration Alarm and Event Configuration Events that occur in the system for example when a user swipes a card or a REX device is activated are logged in the event log Logged events can be configured to trigger alarms and such alarms are logged in the alarm log Configure Event and Alarm Logs The Configure Event and Alarm Logs page allows you to define which events shall be logged and trigger alarms e View and configure the event log See Event Log on page 26 View and configure the alarm log See Alarm Log on page 26 Event logger alarms can also be configured to trigger actions such as email notifications For more information see Setting Up an Action Rule on page 29 Event Log To view the logged events go to Event Log To expand an item in the event log and
6. IP address for the router in the field If no router is specified the product automatically searches for NAT routers on your network If more than one router is found the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter the port number in the field If no port is entered here a port number is automatically selected when NAT traversal is enabled e An alternative HTTP port can be used or be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router f you attempt to manually enter a port that is already in use another available port is automatically selected When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save 37 AXIS A1001 Network Door Controller amp AXIS Entry Manager System Options FTP The FTP server running in the Axis product enables upload of new firmware user applications etc The FTP server can be disabled under Setup gt Additional Controller Configuration gt System Options gt Network gt TCP IP gt Advanced RTSP The RTSP server running in the Axis product allows a connecting client to start an event stream The RTSP port number can be changed under Setup gt Additional Controller Configuration gt System Options gt Network gt TCP IP gt Advanced Th
7. W with 10 30 V DC 2 This product includes software developed by th software written by Eric Young eay cryptsof e OpenSSL Project for use in the OpenSSL Toolkit http www openssl org and cryptographic com 3 n outdoor installations combining AXIS A1001 and AXIS T98A15 VE the allowed maximum voltage is 30 V DC Connectors For information about the connectors positions see Hardware Overview on page 5 For connection diagrams and information about the hardware pin chart generated through the hardware configuration see Connection Diagrams on page 51 and Configure the Hardware on page 11 The following section describes the connectors technical specifications 47 AXIS A1001 Network Door Controller amp AXIS Entry Manager Technical Specifications Reader Data Connector 6 pin terminal block supporting RS485 and Wiegand protocols for communication with the reader The RS485 ports support Two wire RS485 half duplex e Four wire RS485 full duplex The Wiegand ports support Two wire Wiegand RE AISNE 123456 Function Pin Notes RS485 B 1 For full duplex RS485 As 2 For half duplex RS485 RS485 B 3 For full duplex RS485 Ki 4 For half duplex RS485 Wiegand Data 0 5 For Wiegand Data 1 6 Important The recommended maximum cable length is 30 m 98 4 ft Reader I O Connector 6 pin terminal block for ya ZONE dsl sad
8. button and reconnect power See Hardware Overview on page 5 3 Keep the control button pressed for about 25 seconds until the status LED indicator turns amber for the second time 4 Release the control button The process is complete when the status LED indicator turns green The product has been reset to the factory default settings If no DHCP server is available on the network the default IP address is 192 168 0 90 5 Using the installation and management software tools assign an IP address set the password and access the video stream It is also possible to reset parameters to factory default via the web interface Go to Setup gt Additional Controller Configuration gt Setup System Options Maintenance 41 AXIS A1001 Network Door Controller amp AXIS Entry Manager Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in the Axis product is displayed in the page Setup gt Additional Controller Configuration gt Basic Setup and in Setup gt Additional Controller Configuration gt About Upgrading the Firmware When you upgrade the Axis product with the latest firmware from Axis website the product receives the latest functionali
9. devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private network LAN is increased since most routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal when the Axis product is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product NAT traversal is configured under Setup gt Additional Controller Configuration gt System Options gt Network gt TCP IP gt Advanced e For NAT traversal to work this must be supported by the router The router must also support UPnP The router has many different names NAT router Network router Internet Gateway Broadband router Broadband sharing device or Home firewall but the essential purpose of the device is the same Enable Disable When enabled the Axis product attempts to configure port mapping in a NAT router on your network using UPnP Note that UPnP must be enabled in the product see Setup gt Additional Controller Configuration gt System Options Network UPnP Use manually selected NAT router Select this option to manually select a NAT router and enter the
10. the Setup gt Additional Controller Configuration gt System Options gt Network gt SNMP page Depending on the level of security required select the version on SNMP to use SNMP v1 v2 provides the lowest level of security The community name can be specified as a password for read or read write access to all supported SNMP devices The default password for the Read community is public and the default password for the Write community is write If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message The following traps are available Cold start e Warm start e Link up e Authentication failed 38 AXIS A1001 Network Door Controller amp AXIS Entry Manager System Options SNMP v3 provides encryption and secure passwords To use traps with SNMP v3 an SNMP v3 management application is required To use SNMP v3 HTTPS must be enabled see HTTPS on page 32 To enable SNMP v3 check the box and provide the initial user password The initial password can only be set once If the password is lost the Axis product must be reset to factory default see Reset to Factory Default Settings on page 41 UPnPTM The Axis product includes support for UPnP UPn
11. the time field and select the desired time The allowed time format is HH MM If required click the date field and select the desired month day and year You can also type the date directly in the field MM DD YYYY Recurrence Pattern The available recurrence patterns are e Yearly Select to repeat every year e Weekly Select to repeat every week e Recurs every week on Monday Tuesday Wednesday Thursday Friday Saturday and Sunday Select which days to repeat Range of Recurrence The available ranges of recurrence are First occurrence Click the date field and select the desired month day and year You can also type the date directly in the field MM DD YYYY e No end date Select to repeat the occurrence indefinitely e End by Click the date field and select the desired month day and year You can also type the date directly in the field MM DD YYYY Groups Groups allow you to manage users and their access rights collectively and efficiently A group consists of credentials that tell the system which users the group consists of and when and how the group members are granted access to the doors Each user must belong to one or more groups To add a user to a group drag and drop the user to the desired group in the Groups list For more information about users see page 22 To create a new group 1 In the Groups tab click Add new group 2 In the Add Group dialog enter the group s credentials 3 C
12. to initiate recurring actions such as sending notifications every 1 hour Select a recurrence pattern or create a new one For more information about setting up a recurrence pattern seeRecurrences on page 30 Use Schedule Trigger the rule according to the selected schedule See Schedules on page 30 Available actions include Output Port Activate an 1 0 port to control an external device 28 AXIS A1001 Network Door Controller amp AXIS Entry Manager Alarm and Event Configuration Send Notifications Send a notification message to a recipient Status LED The status LED can be set to flash for the duration of the action rule or for a set number of seconds The status LED can be used during installation and configuration to visually validate if the trigger settings for example the door open too long trigger work correctly To set the status LED flash color select an LED Color from the drop down list Setting Up an Action Rule An action rule defines the conditions that must be met for the product to perform an action for example send an email notification or activate an output port If multiple conditions are defined all of them must be met to trigger the action The following example describes how to set up an action rule to send an email notification when any alarm is triggered 1 2 6 7 Configure the alarms See Configure Event and Alarm Logs on page 26 Go to Setup gt Additional Controller Configur
13. 132CKP030014 6132CKP060514 6132CKP06P009 6132CKPO6P609 6132CKP070209 RW150 6141CG40000 6141CGM0000 6141CK40000 6141CKM0000 R15 6142CKPOOOZ 6142CKPOOPO 6142CKP0100 RWKL550 6171BK4000000 6171BK4000009 6171BK4000014 6171BK4000214 6171BK4000500 6171BK4040714 6171BK4060000 6171BK4060209 6171BK4060Z09 6171BK4061000 6171BKM000000 6171BKM000200 6171BKM000300 6171BKM040400 RWKLB575 6181BK4000000 6181BK4000009 6181BK4000014 6181BK4000022 6181BK406C009 HID Smartid 8031DSAP HID pivClass R10 H 900LHRNAKO00000 900LHRTAK00000 900NHRNAKO00000 900NHRTAK00000 900PHRNAKO00000 900PHRTAKOO0O000 910LHRNAKOOOO00 910LHRTAKO00000 910NHRNAKO00000 910NHRTAKO00000 910PHRNAKO00000 910PHRTAKO0000 920LHRNAKO0000 920LHRTAKO00000 920NHRNAKOO000 920NHRTAK00000 920PHRNAKOO000 920PHRTAKO0000 921LHRNAKO0000 921LHRTAKO00000 921NHRNAKO00000 921NHRTAKO00000 921PHRNAKO00000 921PHRTAK00000 RPKCL40 P 923LPRNAKO00000 923LPRTAKO0000 923NPRTAK00000 923PPRNAKO00000 923PPRTAK00000 Aptiq M11 MTK15 MTMSK15 MT15 MTMS15 o Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can e download user documentation and software updates find answers to resolved problems in the F
14. 15 VE the allowed maximum voltage is 30 V DC 45 AXIS A1001 Network Door Controller amp AXIS Entry Manager Technical Specifications AXIS Entry Manager Function group Item Specifications Models AXIS A1001 with built in web based software Door controller Readers Up to 2 readers per controller Wiegand RS485 OSDP with supported card formats Controllers 1 33 Credentials Up to 400 Event history 30 000 First in First out FIFO per controller Digital 1 0 1 0 interface Reader 1 0 DC output 2x 12 V DC output max 300 mA 2x 4 configurable inputs outputs digital input O to max 40 V DC digital output O to max 40 V DC open drain max 100 mA Reader data RS485 full duplex RS485 half duplex Wiegand Auxiliary 1x 3 3 V DC output max 100 mA 2x configurable inputs output digital input O to max 40 V DC digital output O to max 40 V DC open drain max 100 mA Door connectors 2x 2 input for door monitors and REX digital input O to max 40 V DC 1 0 functionality Preconfigured for readers and door monitors Input trigger Output toggle pulse Network Security Password protection IP address filtering HTTPS2 encryption IEEE 802 1X network access control digest authentication user access log Supported protocols IPv4 HTTP HTTPS2 SSL TLS2 QoS layer 3 DiffServ FTP SMTP Bonjour UPnP SNMPv1 v2c v3 MIB II DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICM
15. AQ database Search by product category or phrase report problems to Axis support staff by logging in to your private support area chat with Axis support staff selected countries only visit Axis Support at www axis com techsup Learn More Visit Axis learning center www axis com academy for useful trainings webinars tutorials and guides AXIS A1001 Network Door Controller amp AXIS Entry Manager Table of Contents Hardware Overview suture EVER tee ASPEN dent 5 LED IndiCators iis RR needa ea ea ERR RR eR Nbre RR ee 7 Connectors and Buttons iaces xac a eee moe orm a Rob RORIS Rae dU D REB A 8 Accessing the Prod ct sssr csss deban eaa Erstes irdonce pneri eins 10 Access from a Browser 10 Access from the Internet 10 Set the Root PassWord essais semi sock CUR Rx cR asii 10 System Configuration Lens ei dua se sors cerises s 11 Configure the Hardware 11 Manage Network Door Controllers 14 Maintenance Instructions 15 Access Management sssssmssossssmisannememescesudusn KE 17 Access Schedules 0 cece cece cece eee eh 17 GROUPS pid nes gee eves xa ec weg earn eae ten ae ge tede Agnus 19 Doors icr rea anen kA DR ERR nan nina RR AES 20 Users ae etes eine dedans Gi ax toa RR E Fs ara ee RR 22 Example Access Sch
16. CA certificates To authenticate peer certificates for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802 1X protected network Installed certificates except preinstalled CA certificates will be deleted if the product is reset to factory default Preinstalled CA certificates that have been deleted will be reinstalled A Server Client certificate can be self signed or issued by a Certificate Authority CA A self signed certificate offers limited protection and can be used before a CA issued certificate has been obtained To install a self signed certificate 1 Go to Setup gt Additional Controller Configuration gt System Options gt Security gt Certificates 2 Click Create self signed certificate and provide the requested information To create and install a CA signed certificate 33 AXIS A1001 Network Door Controller amp AXIS Entry Manager System Options 1 Create a self signed certificate as described above 2 Go to Setup gt Additional Controller Configuration gt System Options gt Security gt Certificates 3 Click Create certificate signing request and provide the requested information 4 Copy the PEM formatted request and send to the CA of your choice 5 When the signed certificate is returned click Install certificate and upload the certificate Server Client certificates can be installed as Certificate from signing request or as Certificate and priv
17. Domain name Enter the domain s to search for the host name used by the Axis product Multiple domains can be separated by semicolons The host name is always the first part of a fully qualified domain name for example myserver is the host name in the fully qualified domain name myserver mycompany com where mycompany com is the domain name Primary Secondary DNS server Enter the IP addresses of the primary and secondary DNS servers The secondary DNS server is optional and will be used if the primary is unavailable NTP Configuration NTP Network Time Protocol is used to synchronize the clock times of devices in a network The NTP settings are configured under Setup gt Additional Controller Configuration gt System Options gt Network gt TCP IP gt Advanced Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server To make manual settings select Use the following NTP server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under Setup gt Additional Controller Configuration gt System Options gt Network gt TCP IP gt Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4 Select Use the host name to set the host name manually 36
18. Explorer Firefox Safari 2 Enter the IP address or host name of the Axis product in the browser s Location Address field To access the product from a Macintosh computer Mac OS X click on the Bonjour tab and select the product from the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the network For information about how to discover and assign an IP address see the Installation Guide available on axis com This information is also available from the support pages on www axis com techsup 3 Enter your user name and password If this is the first time the product is accessed the root password must first be configured For instructions see Set the Root Password on page 10 4 AXIS Entry Manager opens in your browser The start page is called the Overview page Access from the Internet Once connected the Axis product is accessible on your local network LAN To access the product from the Internet you must configure your network router to allow incoming data traffic to the product To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the product This is enabled from Setup Additional Controller Configuration gt System Options gt Network gt TCP IP gt Advanced For more information see NAT traversal port mapping for IPv4 on page 37 See also AXIS Internet Dynamic DNS Service at www axiscam net For Technical
19. J45 Ethernet connector Supports Power over Ethernet PoE Power Outputs Power Lock Connector 4 pin terminal block for connecting one or two locks The lock connector can also be used to power external devices AXIS A1001 Network Door Controller amp AXIS Entry Manager Hardware Overview Power amp Relay Connector 6 pin terminal block for connecting power and the door controller s relay to external devices such as locks and sensors Buttons and Other Hardware Tampering Alarm Pin Header Two 2 pin headers for disconnecting the front and back tampering alarms Control Button The control button is used for e Resetting the product to factory default settings See page 41 e Connecting to an AXIS Video Hosting System service See page 35 To connect press and hold the button for about 1 second until the Status LED flashes green e Connecting to AXIS Internet Dynamic DNS Service See page 36 To connect press and hold the button for about 3 seconds AXIS A1001 Network Door Controller amp AXIS Entry Manager Accessing the Product Accessing the Product To install the Axis product refer to the Installation Guide supplied with the product The product can be used with most operating systems and browsers The recommended browsers are Internet Explorer with Windows Safari with Macintosh and Firefox with other operating systems See Technical Specifications on page 44 Access from a Browser 1 Start a browser Internet
20. ORB 25281 RE Eu CAST SC LS iB 2 49TLbE 7avgEfs fe es xsl ec ED IEL URUdRUEULCPRE Safety This product complies with IEC EN UL 60950 1 Safety of Information Technology Equipment The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage SELV and Limited Power Source LPS according to IEC EN UL 60950 1 Disposal and Recycling When this product has reached the end of its useful life dispose of it according to local raws and regulations For information about your nearest designated collection point contact your local authority responsible for waste disposal In accordance with local legislation penalties may be applicable for incorrect disposal of this waste Europe wmm his symbol means that the product shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to human health and the environment the product must be disposed of in an approved and environmentally safe recycling process For information about your nearest designated collection point contact your local authority responsible for waste disposal Businesses should contact the product supplier for information about how to dispose of this product correctly This product complies with the requirements of Directive 2011 65 EU on the restriction of the us
21. P is enabled by default and the product is automatically detected by operating systems and clients that support this protocol UPnP can be disabled under Setup gt Additional Controller Configuration gt System Options gt Network gt UPnP Bonjour The Axis product includes support for Bonjour Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol Bonjour can be disabled under Setup gt Additional Controller Configuration gt System Options gt Network gt Bonjour Ports amp Devices 1 0 Ports The auxiliary connector on the Axis product provides two configurable input and output ports for connection of external devices For information about how to connect external devices see the Installation Guide available on www axis com The 1 0 ports are configured under Setup gt Additional Controller Configuration gt System Options gt Ports amp Devices gt I O Ports Select the port direction Input or Output The ports can be given descriptive names and their Normal states can be configured as Open circuit or Grounded circuit Port Status The list on the System Options gt Ports amp Devices gt Port Status page shows the status of the product s input and output ports Maintenance The Axis product provides several maintenance functions These are available under Setup Additional Controller Configuration System Options Mainten
22. P DHCP ARP SOCKS Events amp Alarms Tamper detection Removal of unit cover tamper front Removal of unit from wall tamper back Reader tamper Event log Configurable by time and topic Alarm acknowledgement Event actions Notification via email HTTP and TCP External output port Status LED Event triggers Access Point Access point enabled Configuration Access point changed Access point removed Door changed Door removed Door Door alarm Door double lock monitor Door lock monitor Door mode Door monitor Door warning Event Logger Alarm Hardware Casing open Network peer connection Input Signal Digital input port Manual trigger Virtual inputs Schedule Interval Pulse System System ready Time Recurrence Use schedule System features Access schedules Unlimited Installation amp Configuration Configuration wizard configuration verification Color coded connectors 1 0 assignment print out Automatic controller discovery Instant feedback of missing configuration data Administration Drag and drop operation with flexible assignment of doors and user groups Retrieve credentials from reader Manual access lock unlock Import of users 46 AXIS A1001 Network Door Controller amp AXIS Entry Manager Technical Specifications Function group Item Specifications General Casing Plastic Software Configuration and basic access cont
23. USER MANUAL AXIS A1001 Network Door Controller amp AXIS Entry Manager AXISA COMMUNICATIONS About this Document This manual is intended for administrators and users of AXIS A1001 Network Door Controller and is applicable to AXIS Entry Manager and firmware 1 10 and later It includes instructions for using and managing the product on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis website as required See also the product s online help available via the web based interface In this manual AXIS A1001 Network Door Controller is referred to as the Axis product product network door controller and door controller Liability Every care has been taken in the preparation of this document Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidenta
24. ance Click Restart to perform a correct restart if the Axis product is not behaving as expected This will not affect any of the current settings Click Restore to reset most settings to the factory default values The following settings are not affected the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the system time e the IEEE 802 1X settings 39 AXIS A1001 Network Door Controller amp AXIS Entry Manager System Options Click Default to reset all settings including the IP address to the factory default values This button should be used with caution The Axis product can also be reset to factory default using the control button see Reset to Factory Default Settings on page 41 For information about firmware upgrade see Upgrading the Firmware on page 42 Support Support Overview The Setup gt Additional Controller Configuration gt System Options gt Support gt Support Overview page provides information on troubleshooting and contact information should you require technical assistance See also Troubleshooting on page 42 System Overview To get an overview of the Axis product s status and settings go to Setup gt Additional Controller Configuration gt System Options gt Support gt System Overview Information that can be found here includes firmware version IP address network and security settings event settings and recent log items Many of th
25. ate key Select Certificate and private key if the private key is to be upload as a separate file or if the certificate is in PKCS 12 format The Axis product is shipped with several preinstalled CA certificates If required additional CA certificates can be installed 1 Goto Setup gt Additional Controller Configuration gt System Options gt Security gt Certificates 2 Click Install certificate and upload the certificate Date amp Time The Axis product s date and time settings are configured under Setup gt Additional Controller Configuration gt System Options gt Date amp Time Current Server Time displays the current date and time 24h clock To change the date and time settings select the preferred Time mode under New Server Time e Synchronize with computer time Sets date and time according to the computer s clock With this option date and time are set once and will not be updated automatically e Synchronize with NTP Server Obtains date and time from an NTP server With this option date and time settings are updated continuously For information on NTP settings see NTP Configuration on page 36 If using a host name for the NTP server a DNS server must be configured See DNS Configuration on page 36 e Set manually Allows you to manually set date and time If using an NTP server select your Time zone from the drop down list If required check Automatically adjust for daylight saving time changes Net
26. ation gt Events gt Action Rules and click Add Select Enable rule and enter a descriptive name for the rule Select Event Logger from the Trigger drop down list Optionally select a Schedule and Additional conditions See below Under Actions select Send Notification from the Type drop down list Select an email recipient from the drop down list See Recipients on page 30 The following example describes how to set up an action rule to activate an output port when the door is forced open 1 2 10 11 12 13 14 Go to Setup gt Additional Controller Configuration gt System Options gt Ports amp Devices gt 1 0 Ports Select Output from the desired I O Port Type drop down list and enter a Name Select the 1 0 port s Normal state and click Save Go to Events gt Action Rules and click Add Select Door from the Trigger drop down list Select Door Alarm from the drop down list Select the desired door from the drop down list Select DoorForcedOpen from the drop down list Optionally select a Schedule and Additional conditions See below Under Actions select Output Port from the Type drop down list Select the desired output port from the Port drop down list Set state Active Select Duration and Go to opposite state after Then enter the desired duration of the action Click OK To add additional criteria select the Additional conditions option and add additional triggers To prevent an action
27. ation Address field For other methods of assigning the IP address see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup To open a command prompt in Windows open the Start menu and type cmd in the Run Search field To use the ARP command in Windows 7 Windows Vista right click the command prompt icon and select Run as administrator To open a command prompt in Mac OS X open the Terminal utility from Application Utilities AXIS Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure Internet access to controller management and logs accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting 35 AXIS A1001 Network Door Controller amp AXIS Entry Manager System Options The AVHS settings are configured under Setup gt Additional Controller Configuration gt System Options gt Network gt TCP IP gt Basic The possibility to connect to an AVHS service is enabled by default To disable clear the Enable AVHS box One click enabled Press the product s control button see Hardware Overview on page 5 to connect to an AVHS service over the Internet Once registered Always will be enabled and the Axis product stays connected to the AVHS service If the product is not registered within 24 hours from when the button is
28. be restarted to enable ARP Ping for an additional two minutes To disable the service go to Setup gt Additional Controller Configuration gt System Options gt Network gt TCP IP gt Basic and clear the option Enable ARP Ping setting of IP address Pinging the product is still possible when the service is disabled Assign IP Address Using ARP Ping The product s IP address can be assigned using ARP Ping The command must be issued within 2 minutes of connecting power 1 Acquire a free static IP address on the same network segment as the computer 2 Locate the serial number S N on the product label 3 Open a command prompt and enter the following commands Linux Unix syntax arp s lt IP address gt lt serial number gt temp ping 1 408 IP address gt Linux Unix example arp s 192 168 0 125 00 40 8c 18 10 00 temp ping 1 408 192 168 0 125 Windows syntax this may require that you run the command prompt as an administrator arp s IP address serial number ping 1 408 t IP address gt Windows example this may require that you run the command prompt as an administrator arp s 192 168 0 125 00 40 8c 18 10 00 ping 1 408 t 192 168 0 125 4 Check that the network cable is connected and then restart the product by disconnecting and reconnecting power 5 Close the command prompt when the product responds with Reply from 192 168 0 125 orsimilar 6 Open a browser and type http IP address in the Loc
29. been installed and configured This can for example be used to send a notification when someone has installed or replaced an access point device e Configuration e Door Access Point Changed Triggers the action rule when the configuration settings of an access point device for example a reader or REX device are changed This can for example be used to send a notification when someone has reconfigured an access point device Access Point Removed Triggers the action rule when an access point device for example a reader or REX device is removed from the system This can for example be used to send a notification when someone has removed and access point device Area Changed Not supported by this version of AXIS Entry Manager Must be configured by a client such as an access management system through the VAPIX application programming interface that supports this feature and use devices that can provide the required signals Triggers the action rule when an access area has changed Area Removed Not supported by this version of AXIS Entry Manager Must be configured by a client such as an access management system through the VAPIX application programming interface that supports this feature and use devices that can provide the required signals Triggers the action rule when an access area has been removed from the system Door Changed Triggers the action rule when the door configuration settings for example door name are change
30. cannot be located e REX The user can access the door by activating a request to exit REX device such as a button sensor or push bar Scheduled Unlock States To automatically keep a door unlocked for a specific duration of time you can add a Scheduled unlock state to a door and apply an access schedule to it For example to keep a door unlocked during office hours 1 Go to Access Management and select the Doors tab 2 Click next to the Doors list item you want to edit 3 Click Add scheduled unlock 4 Select the Unlock state unlocked or unlock both locks depending on whether the door has one or two locks 5 Click OK 6 Apply the predefined Office hours access schedule to the Scheduled unlock state m To verify when the door is unlocked click To delete a scheduled unlock state or access schedule click Manual Door Actions Doors can be unlocked or locked and temporary access can be granted in the Doors tab through the Manual door actions Which manual door actions are available for a specific door depends on how the door has been configured To use the manual door actions 1 Go to Access Management and select the Doors tab 2 In the Doors list click gt next to the door that you want to control 21 AXIS A1001 Network Door Controller amp AXIS Entry Manager Access Management 3 Click the required door action The available manual door actions are e Get door status Verify the cur
31. cated on different subnets you will not be able to set the IP address Contact your network administrator to obtain an IP address Disconnect the Axis product from the network Run the Ping command in a Command DOS window type ping and the IP address of the product e If you receive Reply from IP address gt bytes 32 time 10 this means that the IP address may already be in use by another device on the network Obtain a new IP address from the network administrator and reinstall the product e If you receive Request timed out this means that the IP address is available for use with the Axis product Check all cabling and reinstall the product The static IP address in the Axis product is used before the DHCP server sets a dynamic address This means that if the same default static IP address is also used by another device there may be problems accessing the product The product cannot be accessed from a browser Cannot log in The IP address has been changed by DHCP Certificate error when using IEEE 802 1X When HTIPS is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type ht tp or https in the browser s address field If the password for the user root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 41 IP addresses obtained from a DHCP server are dynamic and may change If the IP add
32. cessDenied Red Off One long beep Access denied Feedback messages other than the above must be configured by a client such as an access management system through the VAPIX application programming interface that supports this feature and use readers that can provide the required signals For more information see the user information supplied by the access management system developer and reader manufacturer 31 AXIS A1001 Network Door Controller amp AXIS Entry Manager System Options System Options Security Users User access control is enabled by default and can be configured under Setup gt Additional Controller Configuration gt System Options gt Security gt Users An administrator can set up other users by giving them user names and passwords The user list displays authorized users and user groups access levels Administrator Unrestricted access to all settings can add modify and remove other users Under HTTP RTSP Password Settings select the type of password to allow You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you upgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Deselect the Enable Basic Setup option to hide the Basic Setup menu Basic Setup provides quick access to settings that should be made before using the Axis product ONVIF ONVIF Open Net
33. column For more information about credentials see Users Export Users The Export page shows a comma separated value CSV list of all the users in the system The list can be used to import the users to another system To export the user list 23 AXIS A1001 Network Door Controller amp AXIS Entry Manager Access Management 1 Open a plain text editor and create a new document 2 Go to Setup Export Users 3 Select all the values on the page and copy them 4 Paste the values into the text document 5 Save the document as a text txt file Example Access Schedule Combinations Identification type schedules and group schedules can be combined in several ways to achieve different results The examples below follow the workflow described on page 17 Example To create a schedule combination that e grants guards access to a door at all times using their card during day shift hours Monday Friday 6 a m to 4 p m while using their card and PIN before and after day shift hours and that grants day shift personnel access to the same door using their card during day shift hours only Create an Addition schedule called Day shift hours See page 17 2 Create a day shift hours Schedule item that recurs Monday Friday 06 00 16 00 3 Create two groups one Group called Guards and one Group called Day shift personnel See page 19 4 Drag the predefined Always access schedule to the Guards group
34. ction Diagrams 51 AXIS A1001 Network Door Controller amp AXIS Entry Manager Hardware Overview Hardware Overview Front and back Cover Cover screw Cover removal slot Base DIN clip upper Tampering alarm switch back DIN clip lower Part number P N amp Serial number S N ANA AAWH AXIS A1001 Network Door Controller amp AXIS Entry Manager Hardware Overview 1 0 interface 1 Reader data connector READER DATA 1 10 Reader data connector READER DATA 2 3 Reader I O connector READER 1 0 1 Reader 1 0 connector READER 1 0 2 Door connector DOOR IN 1 Door connector DOOR IN 2 Auxiliary connector AUX Audio connector AUDIO not used O10 N 4 External power inputs 2 Power connector DC IN 12 Network connector PoE Power outputs 9 Power lock connector LOCK 11 Power amp Relay connector PWR RELAY AXIS A1001 Network Door Controller amp AXIS Entry Manager Hardware Overview LED indicators buttons and other hardware Power LED indicator Status LED indicator Network LED indicator Reader 2 LED indicator not used Reader 1 LED indicator not used Tampering alarm pin header front TF Tampering alarm pin header back TB Lock LED indicator Lock LED indicator 10 Tampering alarm sensor front 11 SD card slot microSDHC not used 12 Control button 13 Par
35. d and will lock when it closes regardless of whether the access time has expired or not If the door remains unopened it locks when the set access time has been reached Open too long time Set the number of seconds the door is allowed to stay open If the door is still open when the open too long time has been reached the door open too long alarm is triggered Set up an action rule to configure which action the open too long event shall trigger e Pre alarm time A pre alarm is a warning signal that is triggered before the open too long time has been reached It tells the administrator and depending on how the action rule has been set up it can also warn the user the person entering the door that the door needs to be closed or the real alarm the door open too long alarm will go off Set the number of seconds before the door open too long alarm is triggered the system shall give the pre alarm warning signal To disable the pre alarm set the pre alarm time to O e Door unlocked time Deselect Door monitor to make this option available Set the number of seconds the door shall remain unlocked after access has been granted The door remains unlocked until the door has been opened and will lock when it closes regardless of whether the door unlocked time has expired or not If the door remains unopened it locks when the set door unlock time has been reached e Pre lock signal time Deselect Door monitor to make this option available A pre loc
36. d or when a door is added to the system This can for example be used to send a notification when someone has installed and configured a door Door Removed Triggers the action rule when a door is removed from the system This can for example be used to send a notification when someone has removed a door from system Door Alarm Triggers the action rule when the door monitor indicates that the door has been forced open the door is open too long or if the door is faulty in any way This can for example be used to send a notification when someone has forced an entry Door Double Lock Monitor Triggers the action rule only when the secondary lock changes state to either locked or unlocked Door Lock Monitor Triggers the action rule when the normal lock changes state to either locked or unlocked For example a fault is triggered when the door monitor detects that the door is open although the lock is locked Door Mode Triggers the action rule when the door changes states for example when the door has been accessed or blocked or the door is in lockdown mode For more detailed descriptions of these modes see the online help Door Monitor Triggers the action rule when the door monitor state changes This can for example be used to send a notification when a door monitor indicates that the door is opened or closed 27 AXIS A1001 Network Door Controller amp AXIS Entry Manager Alarm and Event Configuration Door Warning Trigg
37. e Network Door Controllers in System 14 AXIS A1001 Network Door Controller amp AXIS Entry Manager System Configuration 2 Click Add controllers to system from list 3 Select the door controller that you wish to add 4 Click Add 5 To add more door controllers repeat the steps above To add a door controller to the system by its known IP address or MAC address 1 Go to Manage Devices 2 Click Add controller to system by IP or MAC address 3 Enter the IP address or MAC address 4 Click Add 5 To add more door controllers repeat the steps above When the pairing is completed all users doors schedules and groups are shared by all door controllers in the system To update the list click Refresh list of controllers Remove Door Controllers from the System Important Before removing a door controller from the system reset its hardware configuration If you skip this step all doors related to the removed door controller will remain in the system and cannot be deleted When removing a door controller from a two controller system both door controllers automatically switch to standalone mode To remove a door controller from the system 1 Access the system through the door controller that you want to remove and go to Setup Hardware Configuration 2 Click Reset hardware configuration 3 After the hardware configuration has been reset go to Setup Manage Network Door Controllers in System 4 In the Networ
38. e captions are links to the proper Setup page Logs amp Reports The Setup gt Additional Controller Configuration gt System Options gt Support gt Logs amp Reports page generates logs and reports useful for system analysis and troubleshooting If contacting Axis Support please provide a valid Server Report with your query System Log Provides information about system events Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below Server Report Provides information about the product status in a pop up window The Access Log is automatically included in the Server Report Parameter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currently accessing media streams Crash Report Generates an archive with debugging information The report takes several minutes to generate The log levels for the System Log and the Access Log are set under Setup gt Additional Controller Configuration gt System Options gt Support gt Logs amp Reports gt Configuration The Access Log can be configured to list all connections to the product select Critical Warnings amp Info Advanced Scripting Scripting allows experienced users to customize and use their own scripts Improper use may cause unexpec
39. e default port is 554 Event streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server This functionality is useful if the Axis product is located on a local network behind a firewall and notifications uploads alarms etc need to be sent to a destination outside the local network for example the Internet SOCKS is configured under Setup gt Additional Controller Configuration gt System Options gt Network gt SOCKS For more information see the online help Q QoS Quality of Service QoS Quality of Service guarantees a certain level of a specified resource to selected traffic on a network A QoS aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use The QoS settings are configured under Setup gt Additional Controller Configuration gt System Options gt Network gt QoS Using DSCP Differentiated Services Codepoint values the Axis product can mark event alarm traffic and management traffic SNMP The Simple Network Management Protocol SNMP allows remote management of network devices An SNMP community is the group of devices and management station running SNMP Community names are used to identify groups The Axis product can be configured to support SNMP on
40. e of certain hazardous substances in electrical and electronic equipment RoHS China This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products ACPEIP Contact Information Axis Communications AB Emdalav gen 14 223 69 Lund Sweden Tel 46 46 272 18 00 Fax 46 46 13 61 30 www axis com Supported Readers This list of supported readers is subject to change without notice Contact your Axis reseller for information about supported readers This product is compatible with UL listed Wiegand access control readers This product is approved for use in systems that require UL certification when connected to the following compatible RS485 access control readers HID iCLASS RW100 6101CG40000 6101CGM0000 6101CK40000 6101CK40002 6101CK40100 6101CK403C0 6101CKM0000 6101CKM0002 6101CKM0203 RW300 6111CG40000 6111CG400C0 6111CGM0000 6111CK40000 6111CK40007 6111CKM0000 RW400 6121CG40000 6121CGM0000 6121CK40000 6121CK40003 6121CK40007 G3 0 6121CK4000D G3 0 6121CKM0000 RK40 6122CKPOOPO 122CKPO5PO 6122CKP06P0 RWK400 6131CG4020000 6131CK4000000 6131CK4000014 6131CK4000300 6131CK4020000 6131CKM000000 6131CKM000214 RK40 6132BKP000709 G3 0 6132CKP000009 6132CKP00001 1 6132CKP000700 63 0 6132CKP000709 G3 0 6132CKP001009 6132CKP001011 6132CKP00P000 6132CKP00P009 6132CKP00P709 G3 0 6132CKP000709 63 0 6
41. e shows information about the door controller s name MAC address IP address and firmware version It also enables you to identify the door controller on the network or in the system The first time you access the Axis product the Overview page will prompt you to configure the hardware to set date and time to configure the network settings and to configure the door controller as part of a system or as a standalone unit To configure the door controller 1 Configure the door controller and connected devices such as readers locks and request to exit REX devices See Configure the Hardware on page 11 2 Set the date and time See Date amp Time on page 34 3 Configure the network settings See Network on page 34 4 Configure the door controller system See Manage Network Door Controllers on page 14 For information about how to configure and manage the system s doors schedules users and groups see Access Management on page 17 To return to the Overview page from the product s other web pages click Overview in the menu bar To add or remove door controllers to add remove or edit users or to configure the hardware more than half of the door controllers in the system must be online To check the door controller status go to Setup gt Manage Network Door Controllers in System Configure the Hardware Before you can manage the doors the hardware must be configured in the Hardware Configuration pages Doors locks and o
42. ected reader select the reader in the list and click Retrieve Only use this identification type if a card number cannot be located To be able to save the profile you must enter the user s First name or Last name and either the PIN Card number or Card raw data Import Users Users can be added to the system by importing a text file in comma separated value CSV format It is recommended to import users when you need to add many users at a time Before you can import users you must create and save a text txt file in the correct CSV format Separate values by commas no spaces and separate each user with a line break Example virginia potter 1212 56781234 jane doe 1234 12345678 leia garfunkel 8545 45673258 ororo wolf 3548 78542654 john doe 5435 87654321 To import users 1 Go to Setup Import Users 2 Locate and select the txt file that holds the list of users 3 Select the correct content type heading for each credential column 4 To import the users to the system click Import users 5 Verify that each column contains the correct type of credential 6 If the columns are correct click Start importing users If the columns are incorrect click Cancel and start over 7 When the import is finished click OK The available content type headings or credentials are First name Last name e PIN code e Card number e Unassigned Values that will not be imported Select this content type heading to skip a particular
43. edule Combinations 24 Alarm and Event Configuration 26 Configure Event and Alarm Logs 26 EVEHES us i eue ax E E EE M CERE LEE 27 READER Feedback den ouai 6 bu uU uec eR Mute a a nhe VD 30 System OPUONS ccpecccwns s Sec RUE RES RE RU RUP ERRORS Da SE RR 32 dM ET 32 Date TIME Luces eskem Rex ERR ER HR RR E EROR X RUD eR ee ae CR OR 34 NEEWOTK 454282 spa maebauisonsatane names DR RM RR Ropa eh em ES 34 Ports Et Devices goaa a aaeain a eee sek gn eee er e a RR RI ORT a 39 Maintenance 2 0 39 SUPPO Eee qus x ER wan ee nem ee NET ice RR CI xd 40 Advanced zu x edem ped ee ee eed REN RR RUP aE eg RR oi E 40 Reset to Factory Default Settings 41 Troubleshooting suectiesecuecsi ese Exec samt E Scd a EE Scire E 42 Checking the Firmware 0 cece cece IH 42 Upgrading the Firmware 42 Emergency Recovery Procedure 42 Symptoms Possible Causes and Remedial Actions 43 Technical Specifications ce sus suite ains ursa mx deeb as EE sin mdr 44 AXIS A1001 Network Door Controller 44 AXIS Entry Manager 46 Connectors Lori iwgxckeskrebesercR d ORE REX ERR HEX RE LR ES REA 47 Conne
44. ers the action rule before the door open too long alarm goes off This can be used to for example send a warning signal that the door controller will send the real alarm the door open too long alarm if the door is not closed within the specified door open too long time For more information about door open too long time see Locks on page 12 Event Logger Hardware Alarm Triggers the action rule when one of the specified alarms has been triggered The system administrator can configure which events are more important than others and select whether a particular event should trigger an alarm or not Casing Open Triggers the action rule if the cover of the door controller is opened or if the door controller is removed from the wall or ceiling This can for example be used to send a notification if the casing has been opened for maintenance purposes or when someone has tampered with the casing Network Triggers the action rule when the network connection is lost Select Yes to trigger the action rule when the network connection is lost Select No to trigger the action rule when the network connection is restored Peer Connection Triggers the action rule when the Axis product has established a connection with another door controller if the network connection between the devices is lost or if the pairing of door controllers has failed This can for example be used to send a notification that a door controller has lost its network connectio
45. es using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided by a Certification Authority CA You need e a CA certificate to authenticate the authentication server e a CA signed client certificate to authenticate the Axis product To create and install certificates go to Setup gt Additional Controller Configuration gt System Options gt Security gt Certificates See Certificates on page 33 Many CA certificates are preinstalled To allow the product to access a network protected by IEEE 802 1X 1 Goto Setup gt Additional Controller Configuration gt System Options gt Security gt IEEE 802 1X 2 Select a CA Certificate and a Client Certificate from the lists of installed certificates 3 Under Settings select the EAPOL version and provide the EAP identity associated with the client certificate 4 Check the box to enable IEEE 802 1X and click Save For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 34 Certificates Certificates are used to authenticate devices on a network Typical applications include encrypted web browsing HTTPS network protection via IEEE 802 1X and secure upload of images and notification messages for example via email Two types of certificates can be used with the Axis product Server Client certificates To authenticate the Axis product
46. from being triggered repeatedly a Wait at least time can be set Enter the time in hours minutes and seconds during which the trigger should be ignored before the action rule can be activated again For more information see the online help Q 29 AXIS A1001 Network Door Controller amp AXIS Entry Manager Alarm and Event Configuration Recipients Recipients receive notification messages The following recipients are available e HTTP e HTTPS Email e TCP To add a recipient 1 Goto Setup gt Additional Controller Configuration gt Events gt Recipients and click Add 2 Enter a descriptive name 3 Select a recipient Type 4 Enter the information needed for the recipient type 5 Click Test to test the connection to the recipient 6 Click OK Schedules Schedules can be used as action rule triggers or as additional conditions Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Setup gt Additional Controller Configuration gt Events gt Schedules and click Add 2 Enter a descriptive name and the information needed for a daily weekly monthly or yearly schedule 3 Click OK To use the schedule in an action rule select the schedule from the Schedule drop down list in the Action Rule Setup page Recurrences Recurrences are used to trigger action rules repeatedly for example every 5 minutes or every hour To set up a recurrence 1 Goto Set
47. ger an alarm go to Setup Configure Event and Alarm Logs The available options for triggering and logging alarms are e No alarms Disable alarm logging The event will not trigger any alarms or be included in the alarm log e Log alarm for all controllers Enable alarm logging in all door controllers The event will trigger an alarm and be included in the alarm log e Log alarm for selected controllers Enable alarm logging in selected door controllers The event will trigger an alarm and be included in the alarm log 26 AXIS A1001 Network Door Controller amp AXIS Entry Manager Alarm and Event Configuration In the Configure alarm logging list click Select controllers under the alarm log item you want to enable The Device Specific Alarm Triggering dialog opens Under Trigger alarm select the door controllers that shall have alarm logging enabled and click Save Events The Axis product can be configured to perform actions when different events occur For example the product can send an email notification when an alarm is triggered The set of conditions that defines how and when the action is triggered is called an Action Rule For information about how to set up an action rule see Setting Up an Action Rule on page 29 Available action rule triggers and conditions include e Access Point Access Point Enabled Triggers the action rule when an access point device for example a reader or REX device has successfully
48. hat determine how users will be granted access to the door Common identification types include tokens such as cards or key fobs personal identification numbers PINs and request to exit REX devices For more information about credentials see Credentials on page 22 The available identification types are e Card number only The user can access the door using only a card or other token accepted by the reader The card number is a unique number that is usually printed on the card See the card manufacturer s information about where to locate the card number The card number can also be retrieved by the system Swipe the card on a connected reader select the reader in the list and click Retrieve e Card raw only The user can access the door using only a card or other token accepted by the reader The information is stored as raw data on the card The card raw data can be retrieved by the system Swipe the card on a connected reader select the reader in the list and click Retrieve Only use this identification type if a card number cannot be located e PIN only The user can access the door using only a four digit personal identification number PIN e Card number and PIN The user needs both the card or other token accepted by the reader and a PIN to access the door e Card raw and PIN The user needs both the card or other token accepted by the reader and a PIN to access the door Only use this identification type if a card number
49. he Hardware Connections When the hardware installation and configuration is complete and anytime during the door controller s lifetime you can verify the function of the connected door monitors locks and readers To verify the configuration and access the verification controls go to Setup Hardware Connection Verification Verification Controls e Door state Verify the current state of the door monitor door alarms and locks Click Get current state e Lock Manually trigger the lock Both primary locks and secondary locks if there are any will be affected Click Lock or Unlock Lock access Manually trigger the lock to grant access Only primary locks will be affected Click Access e Reader Feedback Verify the reader feedback for example sounds and LED signals for different commands Select the command and click Test Which types of feedback that are available depends on the reader For more information see Reader Feedback See also the manufacturer s instructions e Reader Tampering Get information about the last tampering attempt The first tampering attempt will be registered when the reader is installed Click Get last tampering 13 AXIS A1001 Network Door Controller amp AXIS Entry Manager System Configuration e Reader Card swipe Get information about the last swiped card or other type of user token accepted by the reader Click Get last credential e REX Get information about the last time the
50. heir respective destination in the Groups and Doors lists Messages that require action are shown in red text Access Schedules Access schedules are used to define general rules for when doors can and cannot be accessed They are also used to define rules for when groups can and cannot access the doors in the system For more information see Access Schedule Types on page 18 To create a new access schedule 1 In the Access Schedules tab click Add new schedule 2 In the Add access schedule dialog enter the schedule name 17 AXIS A1001 Network Door Controller amp AXIS Entry Manager Access Management 3 To create a regular access schedule select Addition Schedule or to create a subtraction schedule select Subtraction Schedule 4 Click Save To expand an item in the Access Schedules list click gt Addition schedules are shown in green text and subtraction schedules are shown in dark red text To view an access schedule s calendar click dui To edit an access schedule s name or a schedule item click and make the changes Then click Save To delete an access schedule click The door controller has a few predefined commonly used access schedules that can be used as examples or modified as required However the predefined access schedule Always cannot be modified or deleted Access Schedule Types There are two types of access schedules Addition schedule Regular access schedules that define w
51. hen doors can be accessed Typical addition schedules are office hours business hours after hours or night time hours Subtraction schedule Exceptions to regular access schedules They are generally used to restrict access during a specific time period that occurs within the time period of a regular schedule addition schedule For example subtraction schedules can be used to deny users access to the building during public holidays that occur on weekdays Both types of access schedules can be used at two levels Identification type schedules Determine when and how readers grant users access to a door Each identification type must be connected to an access schedule that tells the system when to grant users access with that particular identification type Multiple addition schedules and subtraction schedules can be added to each identification type For information about identification types see page 21 Group schedules Determine when but not how members of a group are granted access to a door Each group must be connected to one or more access schedules that tell the system when to grant its members access Multiple addition schedules and subtraction schedules can be added to each group For information about groups see page 19 Group schedules can restrict entry access rights but not extend entry or exit access rights beyond what the identification type schedules allow In other words if an identification type schedule restricts ent
52. hs Ld hes sd Auxiliary power DC output Digital Output e OVDC Function Pin Notes Specifications 0 V DC 1 0 V DC DC output 2 For powering auxiliary equipment 12 V DC Note This pin can only be used as power out Max load 300 mA Configurable Input 3 6 Digital input Connect to pin 1 to activate or leave O to max 40 V DC or Output floating unconnected to deactivate Digital output Connected to pin 1 when activated floating unconnected when deactivated If used with an inductive load e g a relay a diode must be connected in parallel with the load for protection against voltage transients 0 to max 40 V DC open drain 100 mA Door Connector Two 4 pin terminal blocks for door monitoring devices digital input AXIS A1001 Network Door Controller amp AXIS Entry Manager Technical Specifications Function Pin Notes Specifications 0 V DC 1 3 0 V DC Input 2 4 For communicating with door monitor 0 to max 40 V DC Digital input Connect to pin 1 or 3 respectively to activate or leave floating unconnected to deactivate Note This pin can only be used for input Auxiliary Connector 4 pin configurable 1 0 terminal block for Emir SE SE nets FER Auxiliary power DC output VENUE Digital Input 1234 Digital Output e OV DC For an example c
53. indicate faults or unexpected behavior Test the signals of the wires using appropriate equipment and check if the wires or cables are damaged in any way Replace all damaged or faulty cables and wires Once the cables and wires have been replaced verify all the hardware connections again See Verification Controls on page 13 e Make sure all access schedules doors groups and users are up to date e If the door controller is not behaving as expected see Troubleshooting on page 42 and Maintenance on page 39 for more information 16 AXIS A1001 Network Door Controller amp AXIS Entry Manager Access Management Access Management The Access Management page allows you to configure and manage the system s users groups doors and schedules To open the Access Management page click Access Management The access management structure is flexible allowing you to develop a workflow that suits your needs The following is a workflow example 1 Create access schedules See page 17 2 Create groups See page 19 3 Apply access schedules to groups 4 Add identification types to doors See page 20 and page 21 5 Apply access schedules to each identification type 6 Apply doors to groups 7 Create users See page 22 8 Add users to groups For applied examples of this workflow see Example Access Schedule Combinations on page 24 To add users to groups and apply access schedules and doors drag the items to t
54. k door controllers in system list identify the door controller that you want to remove and click Remove from system 5 Adialog opens reminding you to reset the door controller s hardware configuration Click Remove controller to confirm 6 Adialog opens prompting you to confirm that you want to remove the door controller Click OK to confirm The removed door controller is now in standalone mode When a door controller is removed from the system all its access management settings are deleted Only door controllers that are online can be removed Maintenance Instructions To keep the access control system running smoothly Axis recommends regular maintenance of the access control system including door controllers and connected devices Do maintenance at least once a year The suggested maintenance procedure includes but is not limited to the following steps e Make sure all the connections between the door controller and the external devices are secure e Verify all the hardware connections See Verification Controls on page 13 15 AXIS A1001 Network Door Controller amp AXIS Entry Manager System Configuration e Verify that the system including the connected external devices functions correctly Swipe a card and test the readers doors and locks If the system includes REX devices sensors or other devices test them as well If activated test the tampering alarms If the results from any of the steps above
55. k signal is a warning signal that is triggered before the door locks It tells the administrator and depending on how the action rule has been set up it can also warn the user the person entering the door that the door will lock soon Set the number of seconds before the door locks the system shall give the pre lock warning signal The pre lock signal time must be shorter than the door unlocked time To disable the pre lock warning signal set the pre lock signal time to O For information about how to set up an action rule see Setting Up an Action Rule on page 29 The following options for locks are available e 12V Locked GND Select for locks that remain locked during power outages fail close secure Locked 12 V Select for locks that unlock during power outages fail open safe e Relay Can only be used on one lock per door controller If two doors are connected to the door controller a relay can only be used on the lock of the second door Locked Relay open Select for locks that remain locked when the relay is open fail close secure 12 AXIS A1001 Network Door Controller amp AXIS Entry Manager System Configuration Locked Relay closed Select for locks that unlock during power outages fail open safe None Select if only one lock will be used Most lock door monitor and reader options can be changed without resetting and starting a new hardware configuration Go to Setup Hardware Rec
56. l or consequential damages in connection with the furnishing performance or use of this material This product is only to be used for its intended purpose Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see www opensource apple com apsl The source code is available from https developer apple com bonjour Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments AXIS COMMUNICATIONS AXIS ETRAX ARTPEC and VAPIX are registered trademarks or trademark applications of Axis AB in various jurisdictions All other company names and products are trademarks or registered trademarks of their respective companies Regulatory Information Europe C This product complies with the applicable CE marking di
57. lick Save To expand an item in the Groups list and view its members door access rights and schedules click To edit a group s name or validity date click and make the changes Then click Save 19 AXIS A1001 Network Door Controller amp AXIS Entry Manager Access Management To verify when and how a group can access certain doors click TI To delete a group or group members doors or schedules from a group click e The following credentials are available e Name required Valid from and Valid to Enter the dates between which the group s credentials shall be valid Click the date field and select the desired month day and year You can also type the date directly in the field MM DD YYYY To be able to save the profile you must enter the group s Name Doors The general rules for each door are managed in the Doors tab The rules include adding identification types that determine how users will be granted access to the door and access schedules that determine when each identification type is valid For more information see Identification Types on page 21 and Access Schedules on page 17 Before you can manage a door you must add it to the access control system by completing the hardware configuration see Configure the Hardware on page 11 To manage a door 1 Go to Access Management and select the Doors tab 2 In the Doors list click next to the door you want to edit 3 Drag the door to at lea
58. mpt this may require that you run the command prompt as an administrator arp s IP address serial number ping 1 408 t IP address gt 2 If the product does not reply in 30 seconds restart it and wait for a reply Press CTRL C to stop Ping 3 Open a browser and type in the product s IP address In the page that opens use the Browse button to select the upgrade file to use Then click Load to restart the upgrade process 4 After the upgrade is complete 1 10 minutes the product automatically restarts and shows a steady green on the Status indicator 5 Reinstall the product referring to the Installation Guide If the emergency recovery procedure does not get the product up and running again contact Axis support at www axis com techsup 42 AXIS A1001 Network Door Controller amp AXIS Entry Manager Troubleshooting Symptoms Possible Causes and Remedial Actions Problems setting the IP address When using ARP Ping The product is located on a different subnet The IP address is being used by another device Possible IP address conflict with another device on the same subnet Try the installation again The IP address must be set within two minutes after power has been applied to the product Ensure the Ping length is set to 408 For instructions see Installation Guide on www axis com If the IP address intended for the product and the IP address of the computer used to access the product are lo
59. must first be installed Go to Setup gt Additional Controller Configuration gt System Options gt Security gt Certificates to install and manage certificates See Certificates on page 33 To enable HTTPS on the Axis product 1 Go to Setup gt Additional Controller Configuration gt System Options gt Security gt HTTPS 2 Select an HTTPS certificate from the list of installed certificates 3 Optionally click Ciphers and select the encryption algorithms to use for SSL 4 Set the HTTPS Connection Policy for the different user groups 5 Click Save to enable the settings 32 AXIS A1001 Network Door Controller amp AXIS Entry Manager System Options To access the Axis product via the desired protocol enter https or http in the address field in a browser The HTTPS port can be changed on the System Options gt Network gt TCP IP gt Advanced page IEEE 802 1X IEEE 802 1X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must be authenticated The authentication is performed by an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the Axis product and the authentication server identify themselves with digital certificat
60. n Input Signal Schedule System Time Digital Input Port Trigger the rule when an 1 0 port receives a signal from a connected device See O Ports on page 39 Manual Trigger Triggers the action rule when the manual trigger is activated It can be used by a client such as an access management system through the VAPIX application programming interface to manually start or stop the action rule Virtual Inputs Triggers the action rule when one of the virtual inputs changes states It can be used by a client such as an access management system through the VAPIX application programming interface to trigger actions Virtual inputs can for example be connected to buttons in the management system s user interface Interval Triggers the action rule when a one time event occurs Pulse Triggers the action rule when a recurring pulse schedule event occurs This can be used for to send a notification for a meeting that is scheduled to occur every Friday System Ready Triggers the action rule when the system is in state ready For example the Axis product can detect the system state and send a notification when the system has started Select Yes to trigger the action rule when the product is in state ready Note that the rule will only trigger when all necessary services such as the event system has started Recurrence Triggers the action rule by monitoring the recurrences that you have created You can use this trigger
61. n be part of a system of door controllers depends on its system status The door controller s system status is displayed under System status for this controller Available system statuses are This controller is not part of a system and not in standalone mode The door controller has not been configured as part of a system and it is not in standalone mode This means that the door controller is open and can be added to a system by any other door controller within the same network To protect the door controller from being added to a system activate the standalone mode To set the door controller to standalone mode click Activate standalone mode This controller is set to standalone mode The door controller is not part of a system It cannot be added to a system by other door controllers in the network or add other door controllers itself Standalone mode is typically used in a small setup with one or two doors If you are planning on adding the door controller to a system click Deactivate standalone mode This controller is part of a system The door controller is part of a distributed system sharing users groups doors and schedules Add Door Controllers to the System Important When pairing door controllers all access management settings on the added door controller will be deleted and overwritten by the system s access management settings To add a door controller to the system from the list of door controllers 1 Goto Setup Manag
62. notes on this and other topics visit the Axis Support web at www axis com techsup Set the Root Password To access the Axis product you must set the password for the default administrator user root This is done in the Configure Root Password dialog which opens when the product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of information See HTTPS on page 32 The default administrator user name root is permanent and cannot be deleted If the password for root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 41 To set the password via a standard HTTP connection enter it directly in the dialog To set the password via an encrypted HTTPS connection follow these steps 1 Click Use HTTPS A temporary certificate valid for one year is created enabling encryption of all traffic to and from the product and the password can now be set securely 2 Enter a password and then re enter it to confirm the spelling 3 Click OK The password has now been configured 10 AXIS A1001 Network Door Controller amp AXIS Entry Manager System Configuration System Configuration The Overview pag
63. o or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Canada This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est confome la norme NMB 003 du Canada Europe This digital equipment fulfills the requirements for RF emission according to the Class B limit of EN 55022 This product fulfills the requirements for immunity according o EN 61000 6 1 residential commercial and light industrial environments This product fulfills the requirements for immunity according to EN 61000 6 2 industrial environments This product fulfills the requirements for immunity according to EN 55024 office and commercial environments This product fulfills the requirements for immunity according to EN 50130 4 residential commercial light industrial and industrial environments Australia New Zealand This digital equipment fulfills the requirements for RF emission according to the Class B limit of AS NZS CISPR 22 Japan H C
64. onfiguration Motorized locks must be configured as secondary locks Readers 1 Ifa reader will be used select Reader and then select the options that match the reader s communication protocol 2 Ifa request to exit REX device such as a button sensor or push bar will be used select REX and then select the option that matches how the REX device s circuits will be connected 3 If connecting more than one reader or REX device to the door controller do the previous two steps again until each reader or REX device has the correct settings The following options for readers are available e Wiegand Select for readers that use Wiegand protocols e RS485 half duplex Select for RS485 readers with half duplex support and then select the RS485 protocol that is supported by the reader See the manufacturer s information about which protocol the reader supports e RS485 full duplex Select for RS485 readers with full duplex support and then select the RS485 protocol that is supported by the reader See the manufacturer s information about which protocol the reader supports The following options for REX devices are available e Active low Select if activating the REX device closes the circuit e Active high Select if activating the REX device opens the circuit Most lock door monitor and reader options can be changed without resetting and starting a new hardware configuration Go to Setup Hardware Reconfiguration Verify t
65. onnection diagram see Connection Diagrams on page 51 Function Pin Notes Specifications 0 V DC 1 0 V DC DC output 2 For powering auxiliary equipment 3 3 V DC Note This pin can only be used as power out Max load 100 mA Configurable 3 4 Digital input Connect to pin 1 to activate or leave O to max 40 V DC Input or Output floating unconnected to deactivate Digital output Connected to pin 1 when activated O to max 40 V DC open drain floating unconnected when deactivated If used 100 mA with an inductive load e g a relay a diode must be connected in parallel with the load for protection against voltage transients Power Connector 2 pin terminal block for DC power input Use a Safety Extra Low Voltage SELV compliant limited power source LPS with either a rated output power limited to 100 W ora rated output current limited to 5 A 1 2 When used in systems that require UL certification the product shall be powered by a UL 294 listed or UL 603 listed Class 2 low voltage power limited power supply Function Pin Notes Specifications 0 V DC 1 0 V DC DC input 2 For powering controller when not using Power over 10 30 V DC max 26 W Ethernet Max load on outputs 14 W Note This pin can only be used as power in Network Connector RJ45 Ethernet connector Supports Power over Ethernet PoE When used in systems tha
66. or software integration including VAPIX specifications available at www axis com ONVIF Profile C specifications available at www onvif org Support for access control as a service with One Click Connection Events amp Alarms Tamper detection Removal of unit cover tamper front Removal of unit from wall tamper back Reader tamper Event log Configurable by time and topic Alarm acknowledgement Event actions Notification via email HTTP and TCP External output port Status LED Event triggers Access Point Access point enabled Configuration Access point changed Access point removed Area changed Area removed Door changed Door removed Door Door alarm Door double lock monitor Door lock monitor Door mode Door monitor Door warning Event Logger Alarm Hardware Casing open Network peer connection Input Signal Digital input port Manual trigger Virtual inputs Schedule Interval Pulse System System ready Time Recurrence Use schedule 44 AXIS A1001 Network Door Controller amp AXIS Entry Manager Technical Specifications Function group Item Specifications General Casing Plastic Software Configuration and basic access control management through Internet Explorer Firefox Chrome or Safari Memory 256 MB RAM 4 Gbit Flash Power Power in 10 30 V DC max 26 W or Power over Ethernet IEEE 802 3af 802 3at Type 1 Class 3 Power out amp relay 1x
67. p Hardware Pin Chart To print the hardware pin chart click Print Hardware Pin Chart To delete the hardware configuration click Reset hardware configuration for this controller 11 AXIS A1001 Network Door Controller amp AXIS Entry Manager System Configuration To delete and reconfigure the hardware configuration click Reset and start new hardware configuration Locks 1 Ifa door monitor will be used select Door monitor and then select the option that matches how the door monitor circuits will be connected 2 If the door lock shall lock immediately after the door has been opened select Lock when door opens 3 Specify the door monitor time options or if no door monitor will be used the lock time options The following options for door monitors door monitor time and lock time are available e Door monitor Open circuit Open door The door monitor gives the door open signal when the circuit is open Select if the door monitor circuit is normally closed Closed circuit 2 Open door The door monitor gives the door open signal when the circuit is closed Select if the door monitor circuit is normally open e Lock when door opens Select if the door shall lock immediately after the door has been opened When the door closes the door locks without delay e Access time Set the number of seconds the door shall remain unlocked after access has been granted The door remains unlocked until the door has been opene
68. pressed the product will disconnect from the AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This option can be used when the product is already installed and it is not convenient to use the one click installation AVHS support is dependent on the availability of subscriptions from service providers AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product For more information see www axiscam net To register the Axis product with AXIS Internet Dynamic DNS Service go to Setup gt Additional Controller Configuration gt System Options gt Network gt TCP IP gt Basic Under Services click the AXIS Internet Dynamic DNS Service Settings button requires access to the Internet The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses The DNS settings are configured under Setup gt Additional Controller Configuration gt System Options gt Network gt TCP IP gt Advanced Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server To make manual settings select Use the following DNS server address and specify the following
69. rectives and harmonized standards Electromagnetic Compatibility EMC Directive 2004 108 EC See Electromagnetic Compatibility EMC on page 2 Low Voltage LVD Directive 2006 95 EC See Safety on page 2 Restrictions of Hazardous Substances RoHS Directive 2011 65 EU See Disposal and Recycling on page 2 A copy of the original declaration of conformity may be obtained from Axis Communications AB See Contact Information on page 3 Electromagnetic Compatibility EMC This equipment has been designed and tested to fulfill applicable standards for Radio frequency emission when installed according to the instructions and used in its intended environment Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment USA This equipment has been tested using a shielded network cable STP and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radi
70. rent state of the door monitor door alarms and locks e Access Grant users access to the door The given access time applies See Locks on page 12 e Unlock one lock or Unlock both locks two locks Unlock the door The door remains unlocked until you press Lock or Lock both locks a scheduled door state is activated or the door controller is restarted e Lock one lock or Lock both locks two locks Lock the door e Unlock second lock and lock primary This option is only available if the door has been configured with a secondary lock Unlock the door The secondary lock remains unlocked until you press Double lock or a scheduled door state is activated To use the manual door actions you need to open the Access Management page through the door controller the specific door is connected to If you open the Access Management page through a different door controller instead of the manual door actions there will be a link to the Overview page of the door controller the specific door is connected to Click the link go to Access Management and select the Doors tab Users Each person must have a unique user profile to be granted access to doors in the access control system The user profile consists of credentials that tell the system who the user is and when and how they are granted access to the doors To be able to manage the user access rights efficiently each user must belong to one or more groups For more information see Group
71. request to exit REX device was pressed Click Get last REX Manage Network Door Controllers The Manage Network Door Controllers in System page shows information about the door controller its system status and which other door controllers are part of the system It also enables the administrator to change the system setup by adding and removing door controllers To manage door controllers go to Setup Manage Network Door Controllers in System System status for this controller Shows the door controller s system status and enables switching between system and standalone modes For more information see System Status on page 14 Network door controllers in system Shows a list which contains the following information about the door controllers in the system e Name The user defined name of the door controller If the administrator has not set a name when configuring the hardware the default name will be shown e P address e MAC address e Status The door controller from which you access the system will show status This controller The other door controllers in the system will show status Online For information about how to e change the door controller system status see System Status on page 14 e add a door controller to a system see Add Door Controllers to the System on page 14 remove a door controller from a system see Remove Door Controllers from the System on page 15 System Status If the door controller ca
72. ress has been changed use AXIS IP Utility to locate the product on the network Identify the product using its model or serial number or by the DNS name if the name has been configured If required a static IP address can be assigned manually For instructions see Installation Guide on www axis com techsup For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 34 The product is accessible locally but not externally Router configuration Firewall protection Default routers required To configure your router to allow incoming data traffic to the Axis product enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the Axis product see NAT traversal port mapping for IPv4 on page 37 The router must support UPnPTM Check the Internet firewall with your network administrator Check if you need to configure the router settings from Setup gt Access Controller Configuration gt System Options gt Network gt TCP IP gt Basic Status and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller 43 AXIS A1001 Network Door Controller amp AXIS Entry Manager Technical Specifications Technical Specifications AXIS A1001 Network Door Controller Function group Item Specifications Models AXIS A1001 Netwo
73. rk Door Controller Door controller Readers Up to 2 readers per controller Wiegand RS485 OSDP with supported card formats Doors 1 2 doors per controller Credentials Up to 15 000 with third party access management software depending on server capacity Event history 30 000 First in First out FIFO per controller Access schedules Unlimited or third party software dependent Digital 1 0 1 0 interface Reader 1 0 DC output 2x 12 V DC output max 300 mA 2x 4 configurable inputs outputs digital input O to max 40 V DC digital output 0 to max 40 V DC open drain max 100 mA Reader data RS485 full duplex RS485 half duplex Wiegand Auxiliary 1x 3 3 V DC output max 100 mA 2x configurable inputs output digital input O to max 40 V DC digital output O to max 40 V DC open drain max 100 mA Door connectors 2x 2 input for door monitors and REX digital input O to max 40 V DC 1 0 functionality Preconfigured for readers and door monitors Input trigger Output toggle pulse Network Security Password protection IP address filtering HTTPS2 encryption IEEE 802 1X network access control digest authentication user access log Supported protocols IPv4 HTTP HTTPS2 SSL TLS2 QoS layer 3 DiffServ FTP SMTP Bonjour UPnP SNMPv1 v2c v3 MIB 11 DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS System Integration Application Programming Interface Open API f
74. rol management through Internet Explorer Firefox Chrome or Safari Memory 256 MB RAM 4 Gbit Flash Power Power in 10 30 V DC max 26 W or Power over Ethernet IEEE 802 3af 802 3at Type 1 Class 3 Power out amp relay 1x 12 V DC max 500 mA 1x solid state relay 30 V DC max 700 mA Power out lock 2x 12 V DC max 500 mA Connectors RJ45 10BASE T 100BASE TX Terminal blocks DC power 10 Inputs Outputs RS485 Wiegand Relay Cable size for connectors CSA AWG 28 16 CUL UL AWG 30 14 Operating conditions 0 C to 50 C 32 F to 122 F Humidity 20 85 RH non condensing Approvals EN 55022 Class B EN 50130 4 EN 61000 3 2 EN 61000 3 3 EN 55024 EN 61000 6 1 EN 61000 6 2FCC Part 15 Subpart B Class B ICES 003 Class B C tick AS NZS CISPR22 Class B VCCI Class B IEC EN UL 60950 1 UL 294 UL 2043 EN 50581 Dimensions HxWxD 45 5 x 180 x 180 mm 1 8 x 7 1 x 7 1 in Weight 500 g 1 1 Ib Included accessories Warranty Connector kit Cable ties Installation Guide Axis 3 year warranty with possibility to extend up to 5 years see www axis com warranty Optional accessories AXIS T8120 Midspan 15 W AXIS T8128 PoE Splitter 24 V requires 30 W midspan AXIS T8129 PoE Extender Mains adaptor 24 V DC AXIS T98A15 VE Surveillance Cabinet 1 The number of controllers in the system is power consumption dependent max load per controller for readers and other equipment is 7 5 W with PoE and 14
75. ry or exit access at certain times a group schedule cannot override that identification type schedule However if a group schedule is more restrictive about access than the identification type schedule the group schedule overrides the identification type schedule Identification type schedules and group schedules can be combined in several ways to achieve different results For example access schedule combinations see page 24 Schedule Items Both addition schedules and subtraction schedules can be one time single events or recurring events To add a schedule item to an access schedule 1 Expand the access schedule in the Access Schedules list 2 Click Add schedule item 3 Enter the name of the scheduled item 4 Select One time or Recurrence 18 AXIS A1001 Network Door Controller amp AXIS Entry Manager Access Management 5 Set the duration in the time fields See Time 6 For recurring schedule events select the Recurrence pattern and Range of recurrence parameters See Recurrence Pattern and Range of Recurrence 7 Click Save Time The available time options are e All day Select for events that last for all 24 hours of the day Then enter the desired Start date e Start Click the time field and select the desired time The allowed time format is HH MM If required click the date field and select the desired month day and year You can also type the date directly in the field MM DD YYYY e End Click
76. s To create a new user profile 1 Select the Users tab and click Add new user 2 In the Add User dialog enter the user s credentials 3 Click Save 4 Drag the user to one or more groups in the Groups list If the Groups list is empty create a new group See page 19 To expand an item in the Users list and view a user s credentials click To edit a user s credentials click amp and change the credentials as required Then click Save To delete a user click Credentials The following credentials are available First name required e Last name e PIN required if no card number or card raw Enter the four digit personal identification number PIN selected by or assigned to the user Valid from and Valid to Enter the dates between which the user s credentials shall be valid Click the date field and select the desired month day and year You can also type the date directly in the field MM DD YYYY 22 AXIS A1001 Network Door Controller amp AXIS Entry Manager Access Management e Card number required if no PIN or card raw Enter the card number See the card manufacturer s information about where to locate the card number The card number can also be retrieved by the system Swipe the card on a connected reader select the reader in the list and click Retrieve e Card raw required if no PIN or card number Enter the card raw data which can be retrieved by the system Swipe the card on a conn
77. st one group If the Groups list is empty create a new group See page 19 4 Click Add identification type and select which credentials users need to present to the reader to be granted access to the door Add at least one identification type to each door 5 To add multiple identification types repeat the previous step If both Card number only and PIN only are added users can choose to either swipe their card or enter their pin to access the door If only Card number and PIN are added users have to swipe the card and enter their PIN to access the door 6 To define when the credentials are valid drag a schedule to each identification type To manually unlock doors lock doors or grant temporary access click one of the manual door actions as required See Manual Door Actions on page 21 To expand an item in the Doors list click To edit a door or reader name click and make the changes Then click Save To verify the reader identification type and access schedule combinations click m To verify the function of the locks connected to the doors click the verification controls See Verification Controls on page 13 To delete identification types or access schedules click e 20 AXIS A1001 Network Door Controller amp AXIS Entry Manager Access Management Identification Types Identification types are portable credential storage devices pieces of memorized information or various combinations of the two t
78. t number P N amp Serial number S N OANA GAAWH LED Indicators LED Color Indication Network Green Steady for connection to a 100 MBit s network Flashes for network activity Amber Steady for connection to a 10 MBit s network Flashes for network activity Unlit No network connection Status Green Steady green for normal operation Amber Steady during startup and when restoring settings Red Slow flash for failed upgrade Power Green Normal operation Amber Flashes green amber during firmware upgrade AXIS A1001 Network Door Controller amp AXIS Entry Manager Hardware Overview Lock Green Steady when not energized Red Steady when energized Unlit Floating The Status LED can be configured to flash while an event is active The Status LED can be configured to flash for identifying the unit Go to Setup gt Additional Controller Configuration gt System Options Maintenance Connectors and Buttons For technical specifications see page 44 1 0 Interface Reader Data Connector Two 6 pin terminal blocks supporting RS485 and Wiegand protocols for communication with the reader Reader 1 0 Connector Two 6 pin terminal blocks for reader input and output In addition to the O V DC reference point and power DC output the reader 1 0 connector provides the interface to e Digital input For connecting for example reader tampering alarms e Digital ou
79. t require UL certification the product shall be connected to UL 294B listed network equipment 49 AXIS A1001 Network Door Controller amp AXIS Entry Manager Technical Specifications Function Specifications Power and Ethernet Power over Ethernet IEEE 802 3af 802 3at Type 1 Class 3 Max load on outputs 7 5 W Power Lock Connector 4 pin terminal block for powering one or two locks DC output The lock connector can also be used to power external devices Connect locks and loads to the pins according to the hardware pin chart generated through the hardware configuration ane IIA 1234 Function Pin Notes Specifications 0 V DC 1 3 0 V DC 0 V DC floating or 2 4 For controlling up to two 12 V locks Use the hardware 12 V DC 12V DC pin chart See Configure the Hardware on page 11 Max total load 500 mA Power amp Relay Connector 6 pin terminal block with built in relay for External devices Auxiliary power DC output e OVDC IS ER E E AES 123456 Connect locks and loads to the pins according to the hardware pin chart generated through the hardware configuration Function Pin Notes Specifications 0 V DC 1 4 0 V DC Relay 2 3 For connecting relay devices Use the hardware pin Max current 700 mA chart See Configure the Hardware on page 11 Max voltage 30 V
80. ted behavior and loss of contact with the Axis product Axis strongly recommends that you do not use this function unless you understand the consequences Axis Support does not provide assistance for problems with customized scripts To open the Script Editor go to Setup gt Additional Controller Configuration gt System Options gt Advanced gt Scripting If a script causes problems reset the product to its factory default settings see page 47 40 AXIS A1001 Network Door Controller amp AXIS Entry Manager System Options For more information see www axis com developer File Upload Files for example web pages and images can be uploaded to the Axis product and used as custom settings To upload a file go to Setup gt Additional Controller Configuration gt System Options gt Advanced gt File Upload Uploaded files are accessed through http lt ip address gt local lt user gt lt file name gt where user is the selected user group viewer operator or administrator for the uploaded file Reset to Factory Default Settings Reset to factory default should be used with caution A reset to factory default will reset all settings including the IP address to the factory default values The installation and management software tools are available from the support pages on www axis com techsup To reset the product to the factory default settings 1 Disconnect power from the product 2 Press and hold the control
81. ther devices can be connected to the Axis product before completing the hardware configuration However the connection of devices will be easier if you complete the hardware configuration first This is because the hardware pin chart will be available when the configuration is complete The hardware pin chart is a guide on how to connect the pins and can be used as a reference sheet for maintenance To configure the hardware 1 Goto Setup gt Hardware Configuration and click Start new hardware configuration If the product s hardware has not been configured Hardware Configuration will be available in the notification panel in the Overview page 2 Select a door option depending on the number of doors one 1 or two 2 that will be connected to the Axis product 3 Enter a descriptive name for each door and click Next It is recommended to provide the doors with unique descriptive names so that they easily can be identifed by anyone who will administrate the system 4 Select the lock options that match the requirements and the type of lock connections that will be used and click Next For more information about available options see Locks on page 12 5 Select the types of readers that will be used and click Finish For more information about available options see Readers on page 13 To cancel the hardware configuration click Cancel This can be done in any of the hardware configuration pages To view the hardware pin chart go to Setu
82. tput For connecting for example reader beepers and reader LEDs Door Connector Two 4 pin terminal blocks for connecting door monitoring devices and request to exit REX devices Auxiliary Connector 4 pin configurable I O terminal block Use with external devices in combination with for example tampering alarms event triggering and alarm notifications In addition to the O V DC reference point and power DC output the auxiliary connector provides the interface to e Digital input An alarm input for connecting devices that can toggle between an open and closed circuit for example PIR sensors or glass break detectors e Digital output For connecting external devices such as burglar alarms sirens or lights Connected devices can be activated by the VAPIX amp application programming interface or by an action rule External Power Inputs The product shall be connected using a shielded network cable STP All cables connecting the product to the network shall be intended for their specific use Make sure that the network devices are installed in accordance with the manufacturer s instructions For information about regulatory requirements see Electromagnetic Compatibility EMC on page 2 Power Connector 2 pin terminal block for DC power input Use a Safety Extra Low Voltage SELV compliant limited power source LPS with either a rated output power limited to 100 W or a rated output current limited to 5 A Network Connector R
83. ty available Always read the upgrade instructions and release notes available with each new release before upgrading the firmware To upgrade follow these instructions 1 Save the firmware file to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup Additional Controller Configuration System Options Maintenance in the product s web pages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade After starting the upgrade process always wait at least 5 10 minutes before restarting the product even if you suspect the upgrade has failed Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user Preconfigured and customized settings are saved when the firmware is upgraded providing the features are available in the new firmware although this is not guaranteed by Axis Communications AB Emergency Recovery Procedure If power or network connection is lost during the upgrade the process fails and the product becomes unresponsive Flashing red Status indicator indicates a failed upgrade To recover the product follow the steps below The serial number is found on the product s label 1 In UNIX Linux type the following from the command line arp s IP address serial number temp ping 1 408 IP address gt In Windows type the following from a command DOS pro
84. up gt Additonal Controller Configuration gt Events gt Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an action rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove Reader Feedback Readers use LEDs and beepers to send feedback messages to the user the person accessing or trying to access the door The door controller can trigger a number of feedback messages some of which are preconfigured in the door controller and supported by most readers 30 AXIS A1001 Network Door Controller amp AXIS Entry Manager Alarm and Event Configuration Readers have different LED behaviors but typically they use different sequences of steady lights and flashing lights in red green and amber Readers can also use one pitch beepers to send messages using different sequences of short and long beeper signals The table below shows the events that are preconfigured in the door controller to trigger reader feedback and their typical reader feedback signals Event Dual LED or OSDP Single LED Beeper pattern State Idle Red Off Silent Normal RequirePIN Red Green Blinking Two short beeps PIN required AccessGranted Green On One short beep Access granted Ac
85. view the event details click To filter the list of events by type select the event in the Filter by topics list To filter the list by time select Filter by time and enter the desired time interval To define which events shall be included in the event log go to Setup Configure Event and Alarm Logs The available options for logging events are e No logging Disable event logging The event will not be registered or included in the event log e Log for all controllers Enable event logging in all door controllers The event will be registered for all controllers and included in the event log e Log for selected controllers Enable event logging in selected door controllers The event will be registered for all selected controllers and included in the event log Select this option for events that will be combined with either the alarm log option No alarms or Log alarm for selected controllers In the Configure event logging list click Select controllers under the event log item you want to enable The Device Specific Event Logging dialog opens Under Log event select the controllers that shall have alarm logging enabled and click Save Alarm Log To view the triggered alarms go to Alarm log To expand an item in the alarm log and view the alarm details for example door identity and state click To remove an alarm from the list after verifying the cause of the alarm click Acknowledge To define which events should trig
86. work Basic TCP IP Settings The Axis product supports IP version 4 IPv4 Address Configuration By default the Axis product is set to use IPv4 IP version 4 and to obtain the IP address automatically via DHCP The IPv4 settings are configured under Setup gt Additional Controller Configuration gt System Options gt Network gt TCP IP gt Basic DHCP Dynamic Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP address notification or if the DHCP can update a DNS server It is then possible to access the Axis product by name host name If DHCP is enabled and the product cannot be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the factory default settings see page 41 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router 34 AXIS A1001 Network Door Controller amp AXIS Entry Manager System Options ARP Ping The product s IP address can be assigned using ARP and Ping For instructions see Assign IP Address Using ARP Ping on page 35 The ARP Ping service is enabled by default but is automatically disabled two minutes after the product is started or as soon as an IP address is assigned To re assign IP address using ARP Ping the product must
87. work Video Interface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the user name and password with all ONVIF communication with the product For more information see www onvif org IP Address Filter IP address filtering is enabled on the Setup gt Additional Controller Configuration gt System Options gt Security gt IP Address Filter page Once enabled the listed IP address are allowed or denied access to the Axis product Select Allow or Deny from the list and click Apply to enable IP address filtering The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses HTTPS HTTPS HyperText Transfer Protocol over Secure Socket Layer or HTTP over SSL is a web protocol providing encrypted browsing HTTPS can also be used by users and clients to verify that the correct device is being accessed The security level provided by HTTPS is considered adequate for most commercial exchanges The Axis product can be configured to require HTTPS when users from different user groups administrator operator viewer connect To use HTTPS an HTTPS certificate

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