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IBM XIV Planning Guide

1. Related websites View these websites to get more information about the XIV system x IBM XIV Storage System www ibm com systems storage disk xiv Use this website to learn about the XIV system including features and hardware summary This website also has links to white papers Redbooks publications and product documentation IBM XIV Planning Guide S 4 IBM Support Portal www ibm com storage support Use this website to obtain downloadable files links to submit and track problems and support phone numbers and contacts D IBM systems Storage forum IBM IBM Systems Storage forum Storage forum www ibm com developerworks forums forum jspa forumID 846 Use this forum to share ideas with knowledgeable experts and discover how the latest IBM storage solutions can address your business challenges Forum topics include storage management storage virtualization business continuity infrastructure simplification disk storage systems and storage software products and solutions Getting information help and service If you need help service technical assistance or just want more information about IBM products you can find a variety of sources to assist you You can view the following websites to get information about IBM products and services and to find the latest technical information and support e IBM home page ibm com e IBM Support Portal www ibm com storage support e IBM Directory of Worldwi
2. 8 2 bels Contamination 16 information You must consider the air quality and contamination levels at your installation site Airborne particulates including metal flakes or particles and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the IBM XIV Storage System hardware Risks that are posed by the presence of excessive particulate levels or concentrations of harmful gases include damage that might cause the XIV system to malfunction or cease functioning altogether This specification describes limits for particulates and gases that are intended to avoid such damage The limits must not be viewed or used as definitive limits because numerous other factors such as temperature or IBM XIV Planning Guide moisture content of the air can influence the impact of particulates or environmental corrosives and gaseous contaminant transfer In the absence of specific limits implement practices that maintain particulate or gas levels that are consistent with the protection of human health and safety If IBM determines that the levels of particulates or gases in your environment have damaged the XIV system IBM might require implementation of appropriate remedial measures to mitigate such environmental contamination before providing repair or replacement of the XIV system Implementation of such remedial measures is a customer responsibility The follo
3. 2011 55 generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Information concerning non IBM products was obtained from the suppliers of those products their published announcements or other publicly available sources IBM has not tested those products and cannot confirm the accuracy of performance compatibility or any other claims related to non IBM products Questions on the capabilities of non IBM products should be addressed to the suppliers of those products All statements regarding IBM s future direction or intent are subject to change or withdrawal without notice and represent goals and objectives only All IBM prices shown are IBM s suggested retail prices are current and are subject to change without notice Dealer prices may vary This information is for planning purposes only The information herein is subject to change before the products described become available This information contains examples of data and reports used in daily business operations To illustrate them as completely as possible the examples include the names of individuals companies brands and products All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental If you are viewing this information soft
4. Raised floor requirements You can install the IBM XIV Storage System on either a raised or non raised floor Note A raised floor provides both better cabling support and helps to ensure more efficient cooling to the units When the system is placed on a raised floor with 60 cm x 60 cm 24 in x 24 in tiles use the following guidelines as shown in Figure 4 on page 20 Position the system on two tiles with the front of the system aligned with the front tile Make a 200 mm x 200 mm 8 in x 8 in opening for cabling and electricity in the back tile as shown in Figure 4 on page 20 Note Place the opening under the system centered on the back edge of the tile along the rear of the rack To allow for ventilation for airflow and support system cooling requirements have at least two tiles and preferably more in front of the system These tiles must have a minimum of 40 perforation Chapter 4 Physical requirements 19 B Tile opening for cables 00000000000 00000000000 00000000000 00000000000 00000000000 Ventilation tiles minimum 40 perforations Front System footprint A 600 mm 24 0 in B 1142 mm 45 0 in C 200 mm 8 0 in D 200 mm 8 0 in E 200 mm 8 0 in xiv10011 Figure 4 Raised floor requirements Floor weight support requirements You must ensure that the floor load rating can support the weight of the IBM XIV Storage System Floor reinforcement must support a weight o
5. ln st hov ky Brug kun professionelle flyttefolk K yt vain ammattitaitoista kuljetusliikett Utstyret m kun flyttes av godkjent flyttepersonell Contacte apenas transportadoras profissionais Menonbay Te TONbKO NPODECCHOHANBHBIX FPY34UKOB Use Onl y pod eN Professional Movers Na presun pou ite len profesion lov Anv nd endast professionell flyttpersonal xiv10012 Environmental notices This publication contains all the required environmental notices for IBM Systems products in 26 languages The environmental notices included are limitations product recycling and disposal product information battery return program flat panel display monitors and workstations refrigeration and water cooling system xii IBM XIV Planning Guide IBM Systems Environmental Notices and User Guide ftp public dhe ibm com systems support warranty envnotices environmental_notices_and_user_guide pdf Z125 5823 To view a PDF file you need Adobe Acrobat Reader which can be downloaded for free from the www adobe com products acrobat readstep html Safety and environmental notices xiii XIV IBM XIV Planning Guide About this guide This document defines preinstallation requirements for IBM XIV Storage Systems It is important to ensure that you meet all requirements to guarantee a fast and reliable installation If you cannot meet any of the installation requirements explained in this document notify you
6. mirroring considerations physical management ports and laptop ports Fibre Channel logical network configuration You can use a high availability configuration or a single switch configuration in your Fibre Channel network Each interface module in the IBM XIV Storage System has four Fibre Channel ports Before you select a configuration review the supported interoperability configurations on the System Storage Interoperation Center www 03 ibm com systems support storage config ssic Restriction You cannot attach a host directly to the IBM XIV Storage System High availability configuration When possible use a high availability configuration because this type of configuration maintains full connectivity in the event of a component failure The following points outline a high availability configuration Each interface module is connected to two Fibre Channel switches Each host is connected to two switches using either two HBAs or a single HBA with two ports If you use a high availability configuration the following events occur to maintain full connectivity in the event of a component failure Ifa switch fails each host remains connected to all modules through a second switch e If a module fails each host remains connected to the other two modules If you replace a Fibre Channel switch or upgrade the software the host remains connected to the IBM XIV Storage System Figure 5 on page 26 shows an example
7. 46 secondary contact 46 site survey 41 system information 43 time 43 Index 63 64 IBM XIV Planning Guide Printed in USA GA32 0770 03
8. Fibre Total modules Interface modules on modules Channel ports 6 3 4 5 8 9 6 4 5 7 8 16 10 6 4 5 7 8 16 11 6 4 5 7 8 9 20 12 6 4 5 7 8 9 20 13 6 4 5 6 7 8 9 24 14 6 4 5 6 7 8 9 24 15 6 4 5 6 7 8 9 24 Notes 1 Seven module and eight module racks are not supported 2 Fibre Channel ports on module 6 are not active in configurations with less than 13 modules 3 Fibre Channel ports on module 9 are not active in configurations with less than 11 modules SCSI physical requirements iSCSI ports are available in XIV model A14 rack configurations with nine or more modules Table 15 summarizes the available rack configurations for iSCSI ports Table 15 Rack configurations for SCSI ports iSCSI ports on Number of iSCSI Total modules Interface modules modules ports 6 3 None 0 9 6 7 8 4 10 6 7 8 4 11 6 7 8 9 6 12 6 7 8 9 6 13 6 7 8 9 6 22 IBM XIV Planning Guide Table 15 Rack configurations for SCSI ports continued iSCSI ports on Number of iSCSI Total modules Interface modules modules ports 14 6 7 8 9 6 15 6 7 8 9 6 Notes 1 Seven module and eight module racks are not supported 2 iSCSI ports on module 9 are not active in configurations with less than 11 modules Chapter 4 Physical requirements 23 24 IBM XIV Planning Guide Chapter 5 Network requirements This information describes Fibre Channel and iSCSI configurations remote
9. Host requirements information worksheet Host 1 Host 2 Host 3 Host 4 Host 5 Host 6 Operating system Operating system version Fibre Channel or iSCSI Chapter 9 Worksheets and checklists 49 Table 33 Host requirements information worksheet continued Host 1 Host 2 Host 3 Host 4 Host 5 Host 6 HBA vendor HBA model HBA firmware version Hardware architecture 32 bit or 64 bit Applications Clustering software Logical volume manager Failover Yes or No Load balancing Yes or No File system type Comments 50 IBM XIV Planning Guide Chapter 10 Specifications pre August 2009 racks This information describes the specifications for racks ordered with feature code 1100 interface module Racks ordered August 2009 or later use feature code 1101 dual CPU interface module which supersedes feature code 1100 Racks ordered with feature code 1100 are referred to as pre August 2009 racks Power consumption pre August 2009 racks This information provides a complete power consumption listing for racks manufactured before August 2009 Table 34 Power consumption for partial and full rack configurations pre August 2009 racks Number of modules Power consumption in kVA Rack configuration See Note 1 Volt Amps 1000 Full 15 8 5 Partial See Note 2 14
10. Hubbell Hubbell Hubbell America and Japan three phase 60 A three HBL460P9V05 HBL460R9W HBL460C9W wires ground with plug Chapter 3 AC power requirements 11 Table 8 Line cords continued Line cord ATS Inline feature feature Connector Wall receptacle receptacle See code code Description See Note 1 See Note 1 Note 1 9822 9892 Line cord for EMEA and Asia Pacific except Hard wired or Not applicable Not applicable Japan three phase 30 A three wires uses neutral ground hard wired client provided connector 9824 9894 Line cord for United States Canada Latin Hubbell Hubbell Hubbell America and Japan three phase 30A three HBL430P9V04 HBL430R9W HBL430C9W wires ground with plug Note Line cords are provided with the connector part numbers shown Receptacle part numbers shown are recommended Although equivalent receptacles can be used it is the responsibility of the customer to verify compatibility Line cord considerations The following information provides details to consider regarding line cords for IBM XIV Storage Systems Line cords are 250 V 60 A or 250 V 30 A rated Single phase line cords have two poles and three wires Three phase line cords have three poles and four wires or four poles and five wires Plugs and receptacles for feature codes 9811 and 9820 are IEC309 compliant e Bulk wire conductor sizes for line cord f
11. PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time without notice Any references in this information to non IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any performance data contained herein was determined in a controlled environment Therefore the results obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on Copyright IBM Corp 2008
12. St rungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Mabnahmen zu ergreifen und daf r aufzukommen Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Ger ten 58 IBM XIV Planning Guide Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten EMVG Dies ist die Umsetzung der EU Richtlinie 2004 108 EG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten EMVG bzw der EMC EG Richtlinie 2004 108 EG f r Ger te der Klasse A Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Einhaltung der EMV Vorschriften ist der Hersteller International Business Machines Corp New Orchard Road Armonk New York 10504 Tel 914 499 1900 Der verantwortliche Ansprechpartner des Herstellers in der EU ist IBM Deutschland Technical Regulations Department M456 IBM Allee 1 71137 Ehningen Germany Tel 49 7032 15 2937 e mail tjahn de ibm com Generelle Informationen Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A Australia and New Zealand Class A statement Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take a
13. System as of September 9 2010 O Copyright IBM Corp 2008 Added support for a new active active three phase 30A automatic transfer switch ATS for United States Canada Latin America and Asia Pacific cords on page 11 Added support for a new three phase 30A line cord for non EMEA and AP with feature code 9824 see Line cords on page 11 Removed information about single phase 30A line cords and Chicago specifc line cords including feature codes 9812 9814 9815 9817 9818 9819 9821 and 9823 see Line cords on page 11 These feature codes are no longer orderable in new XIV system Removed information about installing an XIV system with a four line cord configuration see Power sources on page 10 This configuration requires feature cords 9814 9815 9817 9818 or 9819 which are no longer orderable in new XIV system Added information about the XIV Remote Support Proxy which can be used to facilitate the connection to IBM when the XIV system does not have direct access to the Internet for example due to firewall see Remote access through the XIV Remote Support Center on page 33 Made the following corrections and clarification in this guide 2011 xxi xxii IBM XIV Planning Guide Clarified that the line cord that gets energized first becomes the primary feed You can use this characteristic to manually balance the power load among several different XIV system racks see Power sou
14. avoid electrical shock always use the power cord and plug with a correctly grounded outlet IBM power cords used in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a tandem blade grounding type attachment plug rated 15 amperes 250 volts For units intended to be operated at 230 volts outside the U S ue a cord set with a grounding type attachment plug The cord set must have the appropriate safety approvals for the country in which the equipment is to be installed IBM power cords for a specific country or region are usually available only in that country or region Safety and environmental notices xi Connect all power cords to a correctly wired and grounded electrical outlet Ensure that the outlets supplies correct voltage and phase rotation according to the system rating plate Ensure that all customer facility outlets are protected with circuit breakers rated at maximum for 30 Amps T
15. contact Fill in the following worksheet to identify the IBM service representative to contact when problems occur Table 29 IBM contact worksheet Field Description Information Name Name of the IBM contact E mail Email address of the IBM contact Office Office phone number including the country code phone and area code of the IBM contact Mobile Mobile phone number including the country code phone and area code of the IBM contact Calling Calling hours or duty shift for the IBM contact hours for example 08 00 16 00 or 24 x 7 Time zone Time zone for the IBM contact for example GMT 4 or UTC 4 Location Fill in the following worksheet to identify the street address where the XIV system is located Chapter 9 Worksheets and checklists 47 Table 30 Location worksheet Field Description Information Site name Name of the site where the XIV system is located Building Street Street name and number City City or province State Zip code Zip code or postal code Country Remote support contact Fill in the following worksheet to provide information about the person at the customer site that can authorize remote support access or can enable the XIV system for remote support Table 31 Remote support contact worksheet Field Description Information Name Name of the remote support contact E mail Email address of the remot
16. entry worksheet continued Description Information Street number and name City or province State Zip code or postal code Country Country code telephone number Fax Related concepts Delivery requirements on page 21 This information describes the standard delivery requirements and the shipping weight reduction option XIV system information worksheets Use these worksheets to record information about the XIV system including the system name type management IP addresses domain name space DNS and time XIV system Fill in the following worksheet to provide information about the XIV system Table 20 XIV system information worksheet Field Description Information System name Descriptive name of the XIV system System type System type associated with the installed license agreement and level of support that the XIV system can receive Specify either 2810 or 2812 Management IP access Table 21 Management IP access worksheet Module number IP address Netmask IP address Default IP gateway 4 5 6 Domain name space Fill in the following worksheet to provide configuration information about the domain name space DNS Chapter 9 Worksheets and checklists 43 Table 22 Domain name space worksheet Field Description Information Primary DNS Primary DNS server Seco
17. file_name tar AIX HP UX Solaris Extract the installation file using the following command gunzip file_name tar gz Then extract the file to a designated folder on your system using the following command tar xvf file_name tar Tip You can download the GNU Unzip utility gunzip from the GZIP www gzip org website 3 Optional Add the installation directory to your PATH environment variable 40 IBM XIV Planning Guide Chapter 9 Worksheets and checklists Use these worksheets and checklists to set up the site and record information that is need to configure the IBM XIV Storage System Site survey checklist Use this checklist to help ensure that your installation site meets all requirements and to identify any problem areas Power EES Power requirements are met for your configuration see consumption on page 12 or Power consumption pre August 2009 racks lon page 51 SCH Each female socket provides a current of at least 60 A 200 240 V ac 60 A configurations only SS Each female socket provides a current of at least 30 A 200 240 V ac 30 A configurations only Distance between rack and power receptacles is Specify the unit m or ft __ Circle one of the following options Ceiling power feed or Floor power feed Cooling and environmental Thermal dissipation Thermal dissipation requirements are met for your configuration see Cooling and environmental considerations on page
18. model A14 rack 5 configuring Fibre Channel logical network 25 iSCSI logical networks 27 iSCSI network 28 considerations automatic transfer switch 11 contamination 16 cooling model A14 15 pre August 2009 model A14 51 emergency power off 9 line cords 11 operating environment model A14 15 pre August 2009 model A14 51 contacts information 42 worksheet 46 cooling requirements model A14 15 pre August 2009 model A14 51 Copyright IBM Corp 2008 2011 D delivery clearance requirements model A14 21 delivery options model A14 31 delivery worksheet 42 dimensions rack model A14 18 pre August 2009 model A14 53 raised floor 19 disk drives number of model A14 5 documentation improvement xix domain name space worksheet 43 E electronic emission notices Australia and New Zealand Class A statement 59 European Union EMC Directive conformance statement 57 Federal Communications Commission FCC statement 57 Industry Canada Class A emission compliance statement 57 Japanese Voluntary Control Council for Interference VCCI statement 60 Korean Class A warning statement 60 People s Republic of China Class A warning statement 59 Taiwanese Class A warning statement 60 emergency power off considerations 9 enhancements summary of xxi environmental notices ix environmental conditions 16 environmental contamination 16 environmental notices xiii Ethernet cables 20 ports 28 remote support connection 33 F FCC Class A
19. of a high availability configuration Module 5 is connected to both switch A and switch B Module 6 is connected to both switch A and switch B Switch A and switch B are connected to all hosts Copyright IBM Corp 2008 2011 25 26 M9 M8 M7 M6 M5 Switch A f H M4 Figure 5 Example of a high availability configuration Switch B Single switch configuration In a single switch configuration the loss of a module does not impact the lo 0 0 0 Dn Hosts IM ur Na in connectivity of other modules to the host However because there is only one switch modules lose connectivity to the host if the switch fails When possible do not use this type of configuration The following points outline a high availability configuration Each interface module is connected to a single Fibre Channel switch Each host is connected to a single Fibre Channel switch Figure 6 on page 27 shows an example of a single switch configuration Module 5 is connected to switch A Module 6 is connected to switch A Switch A is connected to all of the hosts IBM XIV Planning Guide xiv10017 Switch A xiv10018 Figure 6 Example of a singl
20. off considerations The IBM XIV Storage System machine types 2810 and 2812 do not have an emergency power off EPO switch however you can connect the XIV system to a room EPO switch Note National or local building electrical fire prevention safety and or other laws or regulations may address or control the manner in which information technology equipment is installed within certain facilities and environments The application of those laws or regulations may depend on considerations of factors beyond the nature or design of the equipment to be installed It is a customer responsibility to interpret and identify any laws or regulations applicable to the installation of information technology in its environment and to inform IBM IBM Business Partners or their designated installers of any actions not identified in this planning guide that are necessary to install information technology equipment in the customer s facilities in accordance with such applicable laws or regulations A room EPO switch can be powered by the XIV system uninterruptible power supplies for use with non powered switch circuit breakers The EPO circuit in the uninterruptible power supplies is considered a Class 2 circuit UL CSA standards and a safety extra low voltage SELV circuit IEC standard Contact your IBM service representative for more information about connecting to a room EPO switch Copyright IBM Corp 2008 2011 9 Attention Powering off the XIV s
21. patch panel model Al4 6 management port connection worksheet 45 management ports configuration 29 protocols 29 model 114 radio frequency identification device option 31 model A14 delivery options 31 rack requirements 15 radio frequency identification device option 31 weight reduction option 31 model A14 pre August 2009 rack requirements 51 modem feature code 33 port model Al4 6 remote support connection 33 using for remote access 36 N network configuring iSCSI 27 connections model Al4 6 requirements 20 new features and enhancements xxi notebook computer connecting for support 30 notices electronic emission 57 environmental ix xiii FCC Class A 57 legal 55 safety ix types ix notifications through call home 37 O Operating environment requirements model A14 15 pre August 2009 model A14 51 options radio frequency identification device 31 62 IBM XIV Planning Guide options continued weight and height reduction model A14 31 overview planning 1 P particulate contamination considerations 16 patch panel model A14 6 PDFs xv physical space requirements model A14 18 pre August 2009 model A14 54 planning overview 1 ports Fibre Channel 22 iSCSI model A14 22 management 29 notebook computer 30 patch panel model A14 6 power cabling schemes 13 consumption 13 consumption pre August 2009 model A14 51 distance from power source 13 input voltages and frequencies 10 requirements 9
22. readstep html website Information centers From the IBM XIV Storage System Information Center publib boulder ibm com infocenter ibmxiv r2 index jsp you can browse all product documentation Copyright IBM Corp 2008 2011 XV xvi Publications Information that is available in the information center is also available in a set of publications in PDF format IBM XIV Storage System IBM XIV Planning Guide E IBM XIV Storage System Product Overview publib boulder ibm com infocenter ibmxiv r2 topic com ibm help xiv doc docs GA32 0791 01 pdf This document contains an overview of the IBM XIV Storage System hardware and software IBM XIV Storage System Planning Guide publib boulder ibm com infocenter ibmxiv r2 topic com ibm help xiv doc docs GA32 0770 03 pdf This document defines preinstallation requirements for IBM XIV Storage Systems It is important to ensure that you meet all requirements to guarantee a fast and reliable installation IBM XIV Storage System Host Attachment Guides These documents provide information about attaching host systems to the IBM XIV Storage System ost System Attachment Guide for AIX publib boulder ibm com infocenter ibmxiv r2 topic com ibm help xiv doc docs hag_1_5_x GA32 0643 06 pdf ost System Attachment Guide for HP UX publib boulder ibm com infocenter ibmxiv r2 topic com ibm help xiv doc docs hag_1_5_x GA32 0645 02 pdf ost System Attachment Guide f
23. responsible for using professional movers in the case of equipment relocation or disposal This planning information supports systems shipped with dual processor interface modules feature code 1101 This feature is available on racks ordered after August 2009 XIV systems shipped with the interface modules feature code 1100 that were ordered August 2009 or earlier differ slightly in weight sound output power consumption and depth of the rack If you are relocating or planning installation of a system ordered with feature code 1100 see Chapter 10 Specifications pre August 2009 racks on page 51 If you cannot meet any of the installation requirements notify your IBM service representative to devise alternative solutions Copyright IBM Corp 2008 2011 1 2 IBM XIV Planning Guide Chapter 2 Rack configurations Multiple rack configurations are supported from a minimum of six modules to a maximum of 15 modules A rack that contains 6 or 9 14 modules is considered a partially populated system and a rack with 15 modules is considered a fully populated system Rack components This information lists the components that are supplied with fully populated and partially populated racks for model A14 The following components are supplied with all rack configurations Three to nine data modules Three or six interface modules Three uninterruptible power supplies Two Ethernet switches One Etherne
24. the left Important The Ethernet port integrated into this product is not intended to be connected directly or indirectly by any means whatsoever to interfaces of public telecommunications networks IBM XIV Planning Guide Table 5 Patch panel connections Patch panel Patch panel port Description 2 4 r Fibre Channel Module 9 BEIBEIBER E Module al m Reserved ii xiv10023 Host data connections Host systems are connected to the XIV system using Fibre Channel or iSCSI connections through the patch panel The patch panel in turn is connected to the six interface modules in a fully populated rack with 15 modules For a six module partially populated configuration There are eight Fibre Channel ports located on the three interface modules e Only interface modules 4 and 5 can be used to connect to external hosts iSCSI connections are not available Note Always employ multipathing for data connections If multipathing is not used or there are problems in the customer environment on one path in the connection a host connection error is shown if an interface module fails In configurations with less than 11 modules Fibre Channel and iSCSI interface ports are not enabled on module 9 In configurations with less than 13 modules Fibre Channel interface ports are not enabled on module 6 A maximum of 256 host ports can be concurrently logg
25. 15 or Cooling and environmental considerations pre August 2009 model A14 racks on page Air circulation Cold air is provided to the front of the rack Hot air exhausted from the rear of the rack Airflow Airflow requirements are met for your configuration see Cooling and environmental considerations on page 15lor Cooling and environmental considerations pre August 2009 model A14 racks on page 51 __ Operating environment temperature 10 35 C 50 95 F Maximum wet bulb temperature 23 C 73 4 F Relative humidity 25 80 noncondensing Altitude is less than 2133 m 7000 ft Environment Dust free Contains no corrosive gases Contains no metallic shavings such as zinc whiskers O Copyright IBM Corp 2008 2011 41 Physical space 1991 mm 78 3 in height is available 600 mm 23 6 in width is available 1142 mm 45 0 in depth is available 1200 mm 47 2 in front door clearance is available 1000 mm 39 4 in back door clearance is available 450 mm 17 7 in clearance from walls to side is available For racks that were manufactured before August 2009 see Physical space weight and acoustics pre August 2009 racks on page 54 for physical space information Raised floor 200 mm x 200 mm 8 in x 8 in opening in the back tile is ready Two ventilation tiles are ready Weight Floor reinforcement strength to support a weight of 884 kg 1
26. 2 37 Chapter 8 Management platform requirements and installation 39 Management platform requirements 39 Installing the IBM XIV Storage System management TOOLS SN SN O 1199 Chapter 9 Worksheets and checklists 41 Site survey checklist e A Be ce a eA Delivery information worksheet Za ve ee AD XIV system information worksheets 43 Call home worksheet 44 Remote support worksheets 45 Contact information worksheets 46 Fibre Channel worksheet 48 iSCSI worksheet 4 Host requirements worksheet kod nue em 4149 Chapter 10 Specifications Be 2009 racks e 51 Power consum pion im duech 2009 ek o e OL Cooling and environmental considerations pre August 2009 model A14 racks DI Dimensions pre August 2009 racks 53 Physical space weight and acoustics pre August 2009 racks 54 Notices 2 2 2 we 55 Trademarks 2 2 on on on D Electronic emission notices 57 Federal Communications Commission ECC Statement s a e 57 iii iv Industry Canada Class A Emission Compliance Statement Avis de conformit la r glementation d Industrie Canada European Union EU Electromagnetic Compatibility Directive Germany Class A Statement Australia and New Zealand Class A st
27. 48 48 49 49 OL ol 52 53 vii viii IBM XIV Planning Guide Safety and environmental notices Safety notices Use this information to learn about important safety tips and environmental notices This publication contains safety notices for the IBM XIV Storage System The safety notices include danger and caution notices Anyone who plans installs operates or services the system must be familiar with and understand the safety notices contained herein Read the related safety information before beginning work The IBM XIV Storage System Safety Notices publication is available on the Web at S docs GA32 0832 00 pdf To view a PDF file you need Adobe Acrobat Reader which can be downloaded for free from the www adobe com products acrobat readstep html Safety notices and labels When using this product observe the danger caution and attention notices contained in this guide The notices are accompanied by symbols that represent the severity of the safety condition Be sure to read all caution and danger statements in this documentation before performing the instructions Read any additional safety information that comes with the equipment or other devices before installing or repairing the device The following notices and statements are used in IBM documents They are listed below in order of decreasing severity of potential hazards DANGER These statements indicate situations t
28. 79 13 7 4 12 6 8 11 6 2 10 5 7 9 5 1 6 3 5 Notes configuration 1 Seven module and eight module configurations are not supported 2 The power consumption for partial rack configurations is the typical value and is provided only for reference purposes To support concurrent capacity upgrades the installation site must provide sufficient power capacity to support a full rack Cooling and environmental considerations pre August 2009 model A14 racks This information provides considerations for cooling air circulation and flow and the operating environment for racks manufactured before August 2009 Cooling requirements Cooling thermal dissipation requirements are shown in Table 35 Table 35 Thermal dissipation for partial and full rack configurations pre August 2009 racks Rack configuration Number of modules See Note 1 kBTU per hour Full 15 29 0 Copyright IBM Corp 2008 2011 51 Table 35 Thermal dissipation for partial and full rack configurations pre August 2009 racks continued Number of modules See Note Rack configuration 1 kBTU per hour Partial See Note 2 14 27 0 13 25 1 12 23 2 11 21 3 10 19 4 9 17 4 6 11 9 Notes 1 Seven module and eight module configurations are not supported 2 The thermal dissipation for partial rack configurations is the typical value and is provided only for reference purpose
29. 949 Ib reviewed and approved by the structural engineer If the system is shipped with the disassembled shipping option weight reduction the floor delivery path needs to support only 300 kg 661 4 Ib However the floor reinforcement strength remains the same as previously indicated Floor support area 600 mm x 1092 mm 24 in x 43 in Delivery A clear and level path from the truck to the building entrance No steps from the truck to the equipment room All doors and elevators have at least a 2210 mm 87 in height clearance All doors and elevators have at least a 1016 mm 40 in width clearance All doors and elevators have at least a 1321 mm 52 in depth clearance Access approval requirements Prearranged access approval obtained for IBM service representatives Prearranged access approval obtained for movers Prearranged access approval obtained for vehicles Prearranged access approval obtained for the laptop or computer Related information Chapter 4 Physical requirements on page 15 This information describes physical requirements for installing the IBM XIV Storage System Delivery information worksheet Use this worksheet to record information about where the system is to be delivered Table 19 Delivery address information entry worksheet Description Information Company name Department or division name 42 IBM XIV Planning Guide Table 19 Delivery address information
30. IBM XIV Storage System Planning Guide Version 2 5 GA32 0770 03 IBM XIV Storage System Planning Guide Version 2 5 GA32 0770 03 Note Before using this information and the product it supports read the information in Safety and environmental notices on This edition applies to version 2 release 5 of IBM XIV Storage System and to all subsequent releases and modifications until otherwise indicated in new editions This edition replaces GA32 0770 02 Copyright IBM Corporation 2008 2011 US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp Contents Figures Tables Safety and environmental notices Safety notices Safety notices and labels Special caution and safety notices Laser safety Ladder usage d Fire suppression systems 3 Power cords Sound pressure Site preparation Environmental notices About this guide Who should use this guide Conventions used in this guide Publications and related information Getting information help and service Ordering publications Sending your comments Summary of changes Chapter 1 Overview Chapter 2 Rack configurations Rack components Rack configurations Network connections Chapter 3 AC power requirements Power configuration Emergency power off considerations Power sources Input voltages and frequencies Line cords Powe
31. IBM service and support representatives It is not intended for customer use Maintenance module port This port connects to the maintenance module Modem port This port connects to a modem for remote support Chapter 2 Rack configurations 7 8 IBM XIV Planning Guide Chapter 3 AC power requirements This information describes the ac power requirements for machine types 2810 and 2812 including information about power configuration power consumption and power cabling scheme Power configuration The IBM XIV Storage System contains three uninterruptible power supplies and redundant power cords that maintain power to the XIV system in the event of an ac power loss The three internal uninterruptible power supplies in the XIV system appear to the central uninterruptible power supply system in the main data center as standard modern storage system power supplies The XIV system does not impose any harmful characteristics to the central uninterruptible power supply in the main data center The XIV system has redundant power cords For dual power cord options you must supply power from two independent sources of electricity Consult an IBM service representative to discuss power source options for the four power cord solution Note Removing all ac power from the XIV system causes an emergency shutdown All modified data is then saved to disks and the XIV system turns off within 5 minutes Emergency power
32. Installation Guide publib boulder ibm com infocenter ibmxiv r2 topic com ibm help xiv doc docs IBM_XIV_Remote_Mirroring_Agent_for_VCS_2 1 0_Installation_Guide pdf This guide describes how to install and configure the VERITAS Cluster Server VCS enterprise agent for IBM XIV Remote Mirroring IBM XIV Storage System Remote Mirroring for VCS Release Notes for publib boulder ibm com infocenter ibmxiv r2 topic com ibm help xiv doc docs IBM_XIV_Remote_Mirroring_Agent_for_VCS_2 1 0_Release_Notes_for_Windows pdf This document describes the supported environment new features fixes and known issues IBM XIV Storage System Remote Mirroring for VCS Release Notes for publib boulder ibm com infocenter ibmxiv r2 topic com ibm help xiv doc docs IBM_XIV_Remote_Mirroring_Agent_for_VCS_2 1 0_Release_Notes_for_Solaris pdf This document describes the supported environment new features fixes and known issues MPIO Management Console s IBM XIV Storage System MPIO Management Console User s Guide publib boulder ibm com infocenter ibmxiv r2 topic com ibm help xiv doc docs GA32 0795 pdf GA32 0746 This guide discusses the IBM XIV MPIO Management Console application which provides monitoring and management capabilities to the multipath subsystems of the IBM XIV Storage System Remote Support Proxy E IBM XIV Storage System Remote Support Proxy Installation and User s publib boulderibm com infocenter ibmx
33. Machine type Warranty 2810 1 year warranty 2812 3 year warranty Good planning is essential for the successful setup and use of your XIV system It ensures that you have everything you need and that you have met all the prerequisites for the XIV system It minimizes errors and helps installation go faster Use this planning information to place the XIV system plan power and environmental needs and prepare for unique configurations based on how you plan to use the XIV system Several checklists and worksheets are provided Use the checklists to prepare the site Use the worksheets to record information that is needed by IBM installation planning representative IPR or an IBM service representative to install and configure the XIV system Attention Customers must prepare their environments to handle the XIV system based on this planning information with assistance from an IBM installation planning representative IPR or an IBM service representative The final installation site within the computer room must be prepared before the equipment is delivered If this is not possible at the time of delivery customers must make arrangements to have the professional movers return to finish the transportation at a later date Only professional movers can transport the equipment The IBM authorized service provider performs only minimal frame repositioning within the computer room as needed to perform required service actions Customers are also
34. PN or management ports Important This is the preferred method for obtaining remote support The XIV Remote Support Center provides a high level of security for remotely supported XIV systems through encryption authentication authorization auditing and field proven security components The XIV Remote Support Center has three components The XIV remote support client is software that resides in the XIV system and handles remote support connectivity It relies on a single outgoing TCP connection and is not able to receive inbound connections of any kind The XIV remote support client is controlled using the IBM XIV command line interface XCLI and starts a connection terminates a connection due to timeout or customer request and attempts to reconnect when the connection is terminated unexpectedly The front servers serve as a hub at which the XIV systems and the remote support back server connect The front servers are located on an IBM DMZ and receive and maintain connections from the XIV remote support client Copyright IBM Corp 2008 2011 33 34 and the back server The front servers are strictly inbound and do not initiate any outbound communication No sensitive information is stored on the front server and all data passing through the front server from the client to the back server is encrypted so the front server or a malicious entity in control of a front server cannot access this data One or more back ser
35. Triangle Park NC 1985 2 The derivation of the equivalence between the rate of copper corrosion product thickness growth in A month and the rate of weight gain assumes that Cu S and Cu O grow in equal proportions 3 The derivation of the equivalence between the rate of silver corrosion product thickness growth in A month and the rate of weight gain assumes that Ag S is the only corrosion product 4 The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs enough water to become wet and promote corrosion ion migration or both 5 Surface debris is randomly collected from 10 areas of the data center on a 1 5 cm 0 6 in diameter disk of sticky electrically conductive tape on a metal stub If examination of the sticky tape in a scanning electron microscope reveals no zinc whiskers the data center is considered free of zinc whiskers Chapter 4 Physical requirements 17 Physical space requirements 18 Use this information to learn about the physical space requirements for the IBM XIV Software System model A14 including rack dimensions and clearance Depending upon shipment dates racks are supplied with one of the following front doors e Doors supplied with racks ordered with feature code 1100 see Chapter 10 Specifications pre August 2009 racks on page 51 for the dimensions of racks ordered with feature code 1100 Doors supplied with racks ordered wit
36. VA Number of Idle kVA for for 1 TB disk Idle kVA for for 2 TB disk Rack modules 1 TB disk drives drives 2 TB disk drives drives configuration See Note 1 Volt Amps 1000 Volt Amps 1000 Volt Amps 1000 Volt Amps 1000 Full 15 72 8 4 6 2 7 1 Partial 14 6 7 7 8 5 9 6 6 Ce Noe fig 6 2 72 5 5 6 2 12 5 7 6 7 5 1 5 8 11 5 2 6 1 4 7 5 4 10 4 7 SCH 4 4 4 9 9 4 2 5 0 4 0 4 5 6 2 9 3 4 2 8 3 1 Notes 1 Seven module and eight module configurations are not supported 2 The power consumption for partial rack configurations is the typical value and is provided only for reference purposes To support concurrent capacity upgrades the installation site must provide sufficient power capacity to support high performance on a full rack configuration of 15 modules Distance from power source area This information describes data that you must provide to your IBM service representative about the distance from the power source and the cabling scheme The IBM XIV Storage System supports both over head and under floor cabling configurations To prepare the power cords you must provide your IBM service representative with the following information before the installation The distance of the rack from the power receptacles The ceiling or floor power cabling scheme Chapter 3 AC power requirements 13 14 IBM XIV Planning Guide Chapter 4 Physical requirements This i
37. ace module 4 Data module 3 Data module 2 Data module 1 Uninterruptible power supply 3 Uninterruptible power supply 2 Uninterruptible power supply 1 Figure 2 Partially populated XIV system model A14 rack Ethernet switch 1 Ethernet switch 2 Maintenance module and modem Interface module 6 Interface module 5 Interface module 4 Data module 3 Data module 2 Data module 1 Uninterruptible power supply 3 Uninterruptible power supply 2 Uninterruptible power supply 1 xiv 00820 Rack configurations This information provides a comparison of fully and partially populated rack configurations for model A14 Table 3 provides a comparative summary of the modules in fully populated and partially populated racks For usable capacity the decimal is rounded down Note Seven module and eight module configurations are not supported Table 3 Rack configurations comparison Usable Usable Number of capacity for capacity for Total interface Number of Number of 1 TB disk 2 TB disk modules modules data modules disk drives drives TB drives TB 6 3 3 72 27 55 9 6 3 108 43 87 10 6 4 120 50 102 11 6 5 132 54 111 12 6 6 144 61 125 13 6 7 156 66 134 14 6 8 168 73 149 Chapter 2 Rack configurations 5 Table 3 Rack configurations comparison continued Usable Usable Number of capacity for capacity for Total interface Number of N
38. atement IBM XIV Planning Guide 57 297 87 58 59 People s Republic of China Class A Electronic Emission Statement Taiwan Class A warning statement Japan VCCI Council Class A Statement Korean Class A Electronic Emission Statement Index 09 60 60 60 61 Figures E Fully populated XIV system model A14 rack 4 Partially populated XIV system model A14 rack 5 3 Top view of clearance requirements for service 9 and cooling s s s 19 4 Raised floor requirements 2 20 5 Example of a high availability configuration 26 6 Example of a single switch configuration 27 O Copyright IBM Corp 2008 2011 10 11 Remote support components Remote support connectivity by broadband connection Remote support connectivity by modem Call home routing Top view of clearance requirements f r service and cooling 34 36 36 OL 54 Vi IBM XIV Planning Guide Tables BR wann 10 11 12 13 14 15 16 17 18 19 Caution notice symbols Available hardware and warranty periods Rack configurations comparison Fibre Channel and iSCSI ports on intertace modules Patch panel connections Input voltages and frequencies Automatic transfer switches Line cords Power consumption for partial and full rage configurations Thermal dissipation f r partial SCH full fack configurations Airflow requirements f
39. ath configuration between the protocols 2 Fibre Channel ports on module 6 are not active in configurations with less than 13 modules 3 Fibre Channel ports on module 9 are not active in configurations with less than 11 modules 4 iSCSI ports on module 9 are not active in configurations with less than 11 modules 5 iSCSI ports are available in rack configurations with nine or more modules IBM XIV Planning Guide Remote mirroring network configuration Contact an IBM service representative for assistance with planning remote mirroring connectivity to ensure maximum resilience and to avoid connection failures Management ports The IBM XIV Storage System is managed through three IP addresses over Ethernet interfaces to be resilient against hardware failures To be resilient to a single network failure connect these ports to two different switches Also ensure that the network equipment that provides management communication is protected by an uninterruptible power supply IP configuration For each of the three management ports provide the following information to an IBM service representative before the installation is started IP address of the port e Net mask Default IP gateway In addition provide the following system level IP information e IP address of the primary and secondary DNS servers IP address or DNS names of the SNMP manager if required IP addresses or DNS names of the SMTP servers P
40. atly increases storage unit installation time Radio frequency identification device option IBM offers a radio frequency identification device RFID option feature code 0203 for the IBM XIV Storage System If you use RFID technology to track equipment in your data centers you can order the RFID option to attach an RFID tag on an XIV system This RFID is designed to meet the performance and numbering specification as outlined by the radio frequency identification specifications For information about the specification see t Services Technology Consortium www fstc org projects index php id 29 website Important This option is applicable only in environments that can use the correct RFID reading technology Before ordering this option review the RFID capabilities with your IBM service representative When this option is ordered IBM attaches one RFID per rack Order one RFID option for each XIV system that you want to track This option does not tag individual components Copyright IBM Corp 2008 2011 31 This option can be ordered only when a new rack is ordered The RFID option cannot be ordered as a miscellaneous equipment specification MES Important In the event that the tag needs to be replaced for an XIV system ensure that you update the asset management database with the new RFID number for that XIV system 32 IBM XIV Planning Guide Chapter 7 Remote support and call home This information describe
41. ature code 9894 is installed and both power feeds into the XIV system have voltages within the operational tolerance the power load is shared across both power feeds In the case of a power feed failure the ATS switches the full power load to the remaining feed Input voltages and frequencies This information lists the voltages or frequencies that are accepted by the IBM XIV Storage System Table 6 provides the voltages and frequencies accepted by the IBM XIV Storage System Table 6 Input voltages and frequencies Characteristics Voltage or frequency Nominal input voltages 200 208 220 or 240 V ac Maximum input current 30 Aor 60 A Minimum input voltage 180 V ac Maximum input voltage 264 V ac Maximum ground leakage current 50 mA Steady state input frequencies 50 3 Hz or 60 3 Hz Power line disturbance PLD input 50 3 Hz or 60 3 Hz frequencies 10 IBM XIV Planning Guide Line cords The IBM XIV Storage System is available in multiple line cord configurations The automatic transfer switch ATS is chosen based on the line cords selected Attention The regional designations are general The ATS assigned to the regional designation might not be accurate for your country If the input voltage for the country uses a wye circuit use the appropriate ATS and line cords for EMEA Europe Middle East and Africa and Asia Pacific If input voltage for the country uses a delta circuit use the appropria
42. com or xiv callhome western hemisphere vnet ibm com xiv il ibm com or customer defined Customer SMTP server must allow relaying to the following IBM e mail addresses based on geographical location East EMEA Asia Australia Africa and the rest of the world West USA Canada Latin America and the Caribbean Islands The default e mail address from which the e mail is sent This e mail address can be customer defined to conform to the customer e mail relay rules Important It is a customer responsibility to configure the SMTP e mail system to enable the XIV system to send outgoing e mails for the call home function The e mail configuration rules must not inhibit call home e mails from being sent in real time E mails with Importance or X Priority in the e mail header must not be delayed For example XIV e mails must not be placed in a queue for later delivery or filtered for priority The administrator must verify correct configuration and function of the e mail system before installation Failure to do this might delay the successful installation of the XIV system IBM XIV Planning Guide Chapter 8 Management platform requirements and installation The IBM XIV Storage System provides a set of management tools including the IBM XIV Storage Management GUI XIV GUI the IBM XIV online monitoring tool XIVTop and the IBM XIV command line interface XCLI You can use these management tools t
43. copy the photographs and color illustrations may not appear Trademarks IBM the IBM logo and ibm com are trademarks or registered trademarks of International Business Machines Corp registered in many jurisdictions worldwide Other product and service names might be trademarks of IBM or other companies A current list of IBM trademarks is available on the Web at www ibm com legal copytrade shtml Adobe the Adobe logo PostScript and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Linux is a trademark of Linus Torvalds in the United States other countries or both Microsoft and Windows are trademarks of Microsoft Corporation in the United States other countries or both Intel Intel logo Itanium and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Other company product and service names may be trademarks or service marks of others 56 IBM XIV Planning Guide Electronic emission notices The following statements apply to this product The statements for other products intended for use with this product will appear in their accompanying manuals Federal Communications Commission FCC Statement This equipment has been tested and complies with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits ar
44. ct worksheet Field Description Information Name Name of the primary contact E mail Email address of the primary contact Office Office phone number including the country code phone and area code of the primary contact Mobile Mobile phone number including the country code phone and area code of the primary contact 46 IBM XIV Planning Guide Table 27 Primary contact worksheet continued Field Description Information Calling Calling hours or duty shift for the primary hours contact for example 08 00 16 00 or 24 x 7 Time zone Time zone for the primary contact for example GMT 4 or UTC 4 Secondary contact Fill in the following worksheet to provide the information about the person to engage if a repair is required for the XIV system and the primary contact is not available Table 28 Secondary contact worksheet Field Description Information Name Name of the secondary contact E mail Email address of the secondary contact Office Office phone number including the country code phone and area code of the secondary contact Mobile Mobile phone number including the country code phone and area code of the secondary contact Calling Calling hours or duty shift for the secondary hours contact for example 08 00 16 00 or 24 x 7 Time zone Time zone for the secondary contact for example GMT 4 or UTC 4 IBM
45. de Contacts www ibm com planetwide Ordering publications The IBM Publications Center is a worldwide central repository for IBM product publications and marketing material The IBM Publications Center www ibm com shop publications order offers customized search functions to help you find the publications that you need Some publications are available for you to view or download at no charge You can also order publications The publications center displays prices in your local currency Sending your comments Your feedback is important in helping to provide the most accurate and highest quality information Procedure To submit any comments about this book or any other IBM XIV Storage System documentation e Go to the feedback form publib boulder ibm com infocenter ibmxiv r2 topic com ibm xiv doc icfeedback htm in the IBM XIV Storage System information center You can use this form to enter and submit comments e Send your comments by email to Istarpubs us ibm com Be sure to include the following information Exact publication title and version Publication form number for example GA32 0770 00 Page table or illustration numbers that you are commenting on A detailed description of any information that should be changed About this guide XIX XX IBM XIV Planning Guide Summary of changes Use this information to learn about new features and enhancements in this guide The following
46. dequate measures People s Republic of China Class A Electronic Emission Statement FEAR AE Ak LA ABR SS FA HAB MR TEA IRA RSET ERA F TERRA PAE PARO TATE Notices 59 60 Taiwan Class A warning statement AE FA ER P FAM AVE oe gt FE Fe AE ER SEP AB AF gt et AL SE RAIA HE gt AR FE F gt A his RAR HE ew SEHR Japan VCCI Council Class A Statement DORE FRUNEREFEREE brig ale ICBO ITA A RRA EC COREA REM CEAT b EER u SEDBRENSCEMBVET Korean Class A Electronic Emission Statement IBM XIV Planning Guide GDDIE S7892 AND ASRS HES Ji ogu BONA LE Meile OAS SASHA Heth tS SS eos Mile rest ZO AM HARESS MESAJ HE UC Index A about this document sending comments xix ac power requirements 9 acoustic requirements 54 air circulation requirements model A14 15 pre August 2009 model A14 51 air filtration 16 airflow requirements model A14 15 pre August 2009 model A14 51 altitude requirements model A14 15 pre August 2009 model A14 51 ATS See automatic transfer switch automatic transfer switch considerations 11 feature codes for 11 C cable requirements 20 cabling schemes power 13 call home configuration 37 using an Ethernet connection 35 using the modem 36 worksheet 44 changes summary xxi checklist site survey 41 Class A electronic emission notice 57 CLI hardware and software requirements 39 comments sending xix configuration
47. e designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual might cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used to meet FCC emission limits IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the users authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device might not cause harmful interference and 2 this device must accept any interference received including interference that might cause undesired operation Industry Canada Class A Emission Compliance Statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformit la r glementation d Industrie Canada Cet appareil num rique de la classe A est conform la norme NMB 003 du Canada European Union EU Electromagnet
48. e support contact Modem Modem phone number including the country and phone area code for the IBM XIV modem number Office Office phone number including the country code phone of the remote support contact person Mobile Mobile phone number including the country code phone of the remote support contact person Calling Calling hours or duty shift for the remote hours support contact for example 08 00 16 00 or 24 x 7 Time zone The time zone for remote support contact for example GMT 4 or UTC 4 Related reference Remote support connections on page 33 IBM authorized personnel use remote support connections to perform real time problem analysis and isolation Call home configuration on page 37 The IBM XIV call home function connects your system directly to the IBM Trouble Ticketing System The call home function enables both failure and pre failure notifications to be automatically sent to the IBM Service Center Fibre Channel worksheet Use this worksheet to record Fibre Channel information Are all Fibre Channel connections multimode Yes No 48 IBM XIV Planning Guide Related reference Fibre Channel logical network configuration on page 25 You can use a high availability configuration or a single switch configuration in your Fibre Channel network Each interface module in the IBM XIV Storage System has four Fibre Channel ports Mixed iSCSI and Fibre Cha
49. e switch configuration Related reference Fibre Channel worksheet on page 48 Use this worksheet to record Fibre Channel information SCSI logical network configuration You can select from several options when deciding how to configure your logical network Before you select a configuration review the supported interoperability configurations on the System Storage Interoperation Center www 03 ibm com systems support storage config ssic Restriction You cannot attach a host directly to the IBM XIV Storage System The following configurations can be used High availability configuration Each module is connected through two ports to two different Ethernet switches and each host is connected to the two switches Full connectivity is maintained in the event of a component failure This configuration is the same as the high availability configuration option for Fibre Channel networks Single switch configuration A single switch interconnects all modules and hosts This configuration is the same as the single switch configuration option for Fibre Channel networks Single port host configuration Each host is connected to a single switch and a switch is connected to two modules Chapter 5 Network requirements 27 Related reference iSCSI worksheet on page 49 Use this worksheet to record iSCSI information SCSI network configuration You must gather the necessary information for the iSCSI network be
50. ean Community contact IBM Technical Regulations Department M456 IBM Allee 1 71137 Ehningen Germany Tel 49 7032 15 2937 E mail tjahn de ibm com Germany Class A Statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse A EU Richtlinie zur Elektromagnetischen Vertr glichkei Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse A ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der IBM empfohlene Kabel angeschlossen werden IBM bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der IBM ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der IBM gesteckt eingebaut werden EN 55022 Klasse A Ger te m ssen mit folgendem Warnhinweis versehen werden Warnung Dieses ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funk St rungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Ma nahmen zu ergreifen und daf r aufzukommen EN 55022 Klasse A Gerte m ssen mit folgendem Warnhinweis versehen werden Warnung Dieses ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funk
51. eature codes are 9811 and 9820 6 AWG 9813 10 mm 9822 6mm 9824 10 AWG The line cords extend 4 1 m 13 ft 4 in when exiting from the top of the frame and 4 3 m 14 ft when exiting from the bottom of the frame Some feature codes have specific wall circuit breaker requirements Single phase installations 200 V 240 V with ATS feature code 9890 and two line cords require wall circuit breakers that have a rating of 60 A to 63 A Attention Do not exceed the wire rating of the facility Three phase delta installations 200 V 240 V with ATS feature code 9891 require wall circuit breakers that have a rating of 50 A to 60 A Do not exceed the wire rating of the facility Three phase wye installations 220 V 240 V with ATS feature code 9892 require wall circuit breakers that have a rating of 30 A to 32 A Do not exceed the wire rating of the facility Three phase delta installations 200 V 240 V with ATS feature code 9894 require wall circuit breakers that have a rating of 30 A Do not exceed the wire rating of the facility Power consumption This information describes the power consumption for partial and full rack configurations 12 IBM XIV Planning Guide Table 9 provides a complete power consumption listing for supported rack configurations for both 1 TB and 2 TB disk drives Table 9 Power consumption for partial and full rack configurations High performance kVA High performance k
52. ed in a queue for later delivery or filtered for priority The administrator is required to verify correct configuration and function of the email system before installation Fill in the following worksheet to provide configuration information for call home Table 24 Call home worksheet Field Description Information Hemisphere Hemisphere from which the call home notification is sent Specify either Western or Eastern 44 IBM XIV Planning Guide Table 24 Call home worksheet continued Field Description Information From address Email address from which the call home notification is sent for example fromxiv ibm il com Customer exchange policies might prevent sending email that does not contain the customer domain name In such cases the domain name must be used for example fromname customer domain x x Customer SNMP gateway IP address of the SMTP mail server gateway that is used to send call home notifications Related reference Call home configuration on page 37 The IBM XIV call home function connects your system directly to the IBM Trouble Ticketing System The call home function enables both failure and pre failure notifications to be automatically sent to the IBM Service Center Remote support worksheets Use these worksheets to record connectivity information that is required by IBM service representatives to remotely connect to the XIV system to provide
53. ed in to each interface module Important Host systems must have the host attachment kit installed Management port These three redundant ports are available to perform system management These ports are connected through modules 4 5 and 6 Note Use all three connections for redundancy If customers use only one path and the module for that connection goes down the ability to manage the XIV system is lost VPN port remote support These two ports on the patch panel are used for network connection for remote support These virtual private network VPN ports connect to modules 6 and 4 Note To avoid losing remote support if one of the modules fails connect to both VPN ports Laptop port These two ports on the patch panel are used to connect the XIV system directly to a notebook computer on which the GUI and XCLI are installed Important Use the laptop ports only for direct notebook computer connections Do not connect the laptop ports to the network A Dynamic Host Configuration Protocol DHCP server is implemented over this port and a connection to the network might cause incorrect IP address assignments to the host systems The upper laptop port is connected to module 5 and the lower port is connected to module 4 If module 5 has failed or is being serviced use the module 4 port likewise if module 4 has failed or is being serviced use the module 5 port Important The laptop port must be used only by
54. elated reference Remote support connections on page 33 IBM authorized personnel use remote support connections to perform real time problem analysis and isolation Contact information worksheets Use these worksheets to record customer support information The customer must complete these worksheets and provide the completed worksheets to the IBM service representative before installation can begin IBM service representative uses the information recorded in these worksheets configure the XIV system during installation Important It is the responsibility of the customer to update XIV system location and customer contact information as changes occur to ensure that the IBM service representative is able to contact the correct person when an event occurs in the XIV system that requires service Customer name and special instructions Fill in the following worksheet to identify the customer name and any special instructions regarding remote support access to the XIV system Table 26 Customer name and special instructions worksheet Field Description Information Customer Name of the customer or company for whom name support is provided Special Any special instructions regarding remote instructions support access to the XIV system Primary contact Fill in the following worksheet to provide information about the person to engage first if a repair is required for the XIV system Table 27 Primary conta
55. es how to download and install the IBM XIV management tools including the IBM XIV Storage Management GUI XIVGUI the IBM XIV online monitoring tool XIVTop and the IBM XIV command line interface XCLI for all supported platforms About this task Note For the installation requirements and a list of available packages see the Release Notes on the IBM Support Portal www ibm com storage support website Copyright IBM Corp 2008 2011 39 The XIVGUI automatically checks for updates upon startup if Internet access is available If the latest version is not installed you are prompted to download and install the latest version Procedure Perform these steps to download and install the IBM XIV management tools 1 Download the IBM XIV Management Tools installation package and Release Notes from the DM Support Portal www ibm com storage support website 2 Perform one of the following procedures for your operating system e Windows Double click the installation file and follow the instructions on the screen On the Select Components page in the installation wizard you can choose which XIV management tools to install Full installation Installs the IBM XIV Storage Management GUI IBM XIV online monitoring tool XIVTop and IBM XIV command line interface XCLI CLI installation Installs only the XCLI Linux Extract the installation file to a designated folder on your system using the following command tar xzf
56. f 884 kg 1949 Ib on an area of 600 mm x 1092 mm 24 in x 43 in These measurements are slightly less than the footprint area of the system due to the overhang of the door To ensure that all requirements are met obtain the service of a qualified structural engineer to help prepare the floor Note The same floor loading requirements apply to a partially populated rack that apply to a fully populated rack Important If you do not know or are not certain about the floor load rating of the installation site you must check with the building engineer or another appropriate person Physical network connection requirements 20 The environment must meet these physical network connectivity requirements The basic network requirements are e 50 um micrometer multimode cables with LC connectors Cable requirements and cable positioning at the installation area are Straight copper gigabit CAT5e rated cables with RJ 45 connectors for iSCSI and management Straight copper CAT5e rated cables with RJ 45 connectors for connecting to a virtual private network VPN A minimum length of 3 m 10 ft of Fibre Channel and Ethernet cables that are used for internal cabinet cable wiring For more details about network connectivity requirements see Chapter 5 Network requirements on page 25 IBM XIV Planning Guide Delivery requirements This information describes the standard delivery requirements and the shippin
57. fore you start the configuration process Before you set up the iSCSI network gather the following information for each iSCSI port IP address Net mask e Maximum transmission unit MTU Default gateway Notes 1 MTU configuration is required if the network supports an MTU that is larger than the standard one Specify the largest possible MTU The maximum MTU value is 4500 bytes 2 Because the IBM XIV Storage System acts as a TCP server for iSCSI connections packets are always routed through the Ethernet port from which the iSCSI connection was initiated The default gateways are required only if the hosts do not reside on the same layer 2 subnet as the XIV system IP network configuration must be ready to ensure connectivity between the XIV system and the host and must comply with the following requirements If required Ethernet VLANs must be configured correctly to enable access between the hosts and the XIV system If present IP routers must be configured correctly to enable access between the hosts and the XIV system Related reference iSCSI worksheet on page 49 Use this worksheet to record iSCSI information Mixed iSCSI and Fibre Channel host access 28 Do not mix iSCSI and Fibre Channel host access If your situation requires you to temporarily mix iSCSI and Fibre Channel host access to migrate data you must plan carefully to avoid data loss Notes 1 Not all hosts support multip
58. g weight reduction option Standard delivery requirements Ensure that your site meets the following standard delivery requirements e A clear and level path from the truck to the building entrance No steps from the truck to the installation site e Delivery clearances shown in Table 13 Table 13 shows the typical pallet dimensions These delivery clearance requirements are for all doors and elevators Table 13 Typical delivery clearance requirements Metric measurement mm English measurement in Height See Note 2120 87 0 Width 1016 40 0 Depth 1321 52 0 Note These measurements are for the typical height of the pallet These measurements do not include additional clearance needed to raise the pallet on a pallet jack for movement Notes 1 Coordinate a technical survey with IBM service representatives to plan the loading path from the truck to the server room 2 If the height of the rack must be reduced for delivery to locations where doorway heights are smaller than the delivery clearances remove the rack from the pallet and roll the rack on its castors only for a short distance Removing the rack from the pallet reduces the delivery height to 1991 mm 78 4 in Important The rack is more easily moved when on a pallet and the rack casters might damage floors and carpets therefore roll the rack into position on its own casters only when necessary Disas
59. h feature code 1101 door includes an IBM logo illuminated by an LED Dimensions for IBM XIV Software System ordered with feature code 1101 are shown in Table 12 Table 12 Rack dimensions and clearances Metric mm English in General dimensions Height 1991 78 4 Width 600 23 6 Depth 1142 45 0 Clearances Front door 1200 47 2 Back door 1000 39 4 Service and cooling See for detailed information Sides You must adhere to the following space requirements around the sides of the racks You must place racks no closer than 450 mm 17 7 in to a wall You can position racks alongside next to other racks Because several rack designs are available from IBM and other vendors space between adjacent racks might be required to facilitate opening of the door for service You must determine the space requirement at the time of installation IBM service representatives must have enough space to open the front and rear covers to service the unit and_must also be able to remove components and other assemblies from the unit See Figure 3 on page 19 for minimum service clearances IBM XIV Planning Guide El E ree Lo 1 I 1 1 1 l D F F D El E EE Adjacent rack A i Front 3 A 1200 mm 47 2 in B 1142 mm 45 0 in C 1000 mm 39 4 in D 1500 mm 59 1 in E 450 mm 17 7 in F 600 mm 24 0 in Figure 3 Top view of clearance requirements for service and cooling
60. hat is potentially lethal or extremely hazardous to people A lightning bolt symbol accompanies a danger notice to represent a dangerous electrical condition Safety labels are attached directly to products to warn of these situations Copyright IBM Corp 2008 2011 ix CAUTION These statements indicate situations that are potentially hazardous to people because of some existing condition or where a potentially dangerous situation might develop because of some unsafe practice A caution notice might be accompanied by the symbols shown in Table 1 Caution notice symbols Symbol Description 5 A risk of electrical shock or an energy hazard N A generally hazardous condition not represented by other safety symbols A hazardous condition due to the use of a laser in the product Laser symbols are always accompanied by the classification of the laser as defined by the U S Department of Health and Human Services for example Class I Class Il Class I and so forth Attention These notices indicate potential damage to programs devices or data An exclamation point symbol might accompany an attention notice but is not required Note These notices provide important tips guidance or advice All caution and danger statements in this document are referenced with a letter and digit identifier This identifier is used to cross reference an English caution C or danger D statement with translated
61. he IBM Service Center when there is a problem with the system If a problem requires service an IBM service representative is sent to your site with any necessary replacement parts Figure 8 on page 36 shows call home routing IBM Customer Maree SEE can il IBM e mail Network y home catcher SMTP Customer IBM CS d Soen ienei firewall re ji ii Management H IBM XIV Storage System xiv10030 Figure 10 Call home routing Call home alerts are sent through e mail from your SMTP server The XIV system must be configured to use an external SMTP server and be enabled to send messages to IBM through this server The call home function is typically configured when the XIV system is first installed Table 17 lists requirements that must be met to configure the call home function Table 17 Call home configuration information Call home configuration requirement Value Comment Customer SMTP 25 The customer SMTP server must port be reachable on port 25 from the customer provided management IP address Customer SMTP IP address This IP address is supplied by the address customer Chapter 7 Remote support and call home 37 38 Table 17 Call home configuration information continued Call home configuration requirement Value Comment E mail destination address E mail source address xiv callhome eastern hemisphere vnet ibm
62. he XIV Remote Support Center back server The following secure remote connection process occurs when a support session is opened 1 The customer initiates an Internet SSH connection to the XIV Remote Support Center 2 The XIV Remote Support Center identifies the XIV system and marks it as connected 3 The IBM service representative connects to the XIV Remote Support Center using SSH 4 The XIV Remote Support Center authenticates the IBM service representative 5 The IBM service representative is shown a list of currently connected XIV systems that correspond with the defined permissions or the IBM service representative manually enters the serial number to view the XIV system IBM XIV Planning Guide 6 The IBM service representative chooses the XIV system to support Only permitted XIV systems are displayed and all activity is logged 7 The fully recorded support session commences 8 The IBM service representative terminates the support session 9 The XIV system disconnects from the XIV Remote Support Center While a support session is in progress the XIV system generates events and displays the system status on the IBM XIV Storage Management GUI You can view the process of phasing out a module or the restart of customer visible system services as it happens The customer has full control over whether to proceed with a support session using mechanisms such as timeout or force disconnect If a session disconnects unexpectedly
63. he power cord plugs operate as the system main disconnection method Sound pressure Attention Depending upon local conditions the sound pressure could exceed 85 dB A during service operations In such cases proper hearing protection should be worn Site preparation The IBM authorized service provider will only perform minimal frame repositioning within the room as needed to perform required service actions The customer is responsible for using professional movers or riggers in the case of equipment relocation or disposal DANGER Heavy equipment personal injury or equipment damage might result if mishandled Use only professional movers Use Only Professional Movers Utilizar somente transportadores profissionais Faire appel des professionnels seulement pour d placer l quipement REA A FL SEA Maak gebruik van professionele verhuizers Faites exclusivement appel des d m nageurs professionnels Nur professionelle Transportunternehmen mit der Durchf hrung beauftragen Na ueTak veita H VO arr errayyeAparies HETAPOPE S 7292 Dy spn Dama mun Csak hivat sos sz llit val k lt ztesse Avvalersi solo di trasportatori esperti BREBDMISAIIIFFDREIKHLTSCH SUN HR 23 U40 OSA USUC Nalezy korzysta wy cznie z us ug wyspecjalizowanych irm El traslado del equipo debe realizarlo personal especializado Trebaju raditi samo profesionalni transportni radnici Pou ijte pouze profesion
64. ic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the fitting of non IBM option cards This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022 The limits for Class equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Notices 57 Warning This is an EN 55022 Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Properly shielded and grounded cables and connectors must be used in order to reduce the potential for causing interference to radio and TV communications and to other electrical or electronic equipment Such cables and connectors are available from IBM authorized dealers IBM cannot accept responsibility for any interference caused by using other than recommended cables and connectors Responsible Manufacturer International Business Machines Corp New Orchard Road Armonk New York 10504 914 499 1900 Europ
65. ight 1991 78 4 Width 600 23 6 Depth 1092 43 0 Clearances Front door 1200 472 Back door 1000 39 4 Service and cooling See for detailed information Sides You must adhere to the following space requirements around the sides of the racks You must place racks no closer than 450 mm 17 7 in to a wall You can position rack alongside next to other racks There are no space requirements between adjacent racks IBM service representatives must have enough space to open the front and rear covers to service the unit and must also be able to remove components and other assemblies from the unit See Figure 11 on page 54 for minimum service clearances Chapter 10 Specifications pre August 2009 racks 53 E E Fl F gd E Adjacent rack Front A 1200 mm 47 2 in B 1092 mm 43 0 in C 1000 mm 39 4 in D 1500 mm 59 1 in E 450 mm 17 7 in F 600 mm 24 0 in Figure 11 Top view of clearance requirements for service and cooling xiv00680 1 Physical space weight and acoustics pre August 2009 racks 54 Use this checklist to ensure that your installation location meets the minimum requirements to install an IBM XIV Storage System rack that was manufactured before August 2009 Space 1991 mm 78 3 in height is available 600 mm 23 6 in width is available 1092 mm 43 0 in depth is available 1200 mm 47 2 in front door clearance is available 1000 mm 39 4 in back door clearance is a
66. ight IBM Corp 2008 2011 3 Data module 15 Data module 15 Data module 14 Data module 13 Data module 14 Data module 13 Data module 12 d Data module 12 Data module 11 Data module 11 Data module 10 Data module 10 Interface module 9 Interface module 9 interface module 8 Interface module 8 Interface module 7 Interface module 7 Ethernet Switch redundant power supply Interface module 6 Ethernet switch 1 Ethernet switch 2 Maintenance module and modem Interface module 5 5 Interface module 6 Interface module 4 Interface module 5 Data module 3 Data module 2 Interface module 4 Data module 3 Data module 2 Data module 1 Uninterruptible power supply 3 Data module 1 Uninterruptible power supply 3 Uninterruptible power supply 2 Uninterruptible power supply 2 Uninterruptible power supply 1 Uninterruptible power supply 1 xv00810 Figure 1 Fully populated XIV system model A14 rack Minimally populated rack 6 modules A minimally populated rack contains three data modules and three interface modules for a total of six modules and 72 DDMs This translates into a total usable capacity of 27 TB 72 TB raw for 1 TB disk drives or total usable capacity of 55 TB 144 TB raw or 2 TB disk drives shows the front and rear views of a minimally populated XIV system 4 IBM XIV Planning Guide Ethernet switch redundant power supply Interface module 6 Interface module 5 Interf
67. iv r2 topic com ibm help xiv doc docs GA32 0795 pdf GA32 0795 This guide describes how to install configure and use the IBM XIV Storage System Remote Support Proxy to connect an XIV system to the XIV Remote Support Center Management Console for VMware vCenter IBM XIV Storage System Management Console for VMware vCenter publib boulder ibm com infocenter ibmxiv r2 topic com ibm help xiv doc docs GA32 0820 01 pdf GA32 0820 About this guide xvii xviii This guide provides installation and configuration instructions for the IBM XIV Management Console for VMware vCenter IBM Redbooks publications and technical papers Various IBM Redbooks publications Redpapers and white papers are available for the IBM XIV Storage System For additional papers see the IBM XIV Storage www ibm com systems storage disk xiv website IBM XIV Storage System Architecture Implementation and Usage www redbooks ibm com abstracts sg247659 html Open rccm_sp MTE10970 This Redbooks publication describes the concepts architecture and implementation of the XIV system which is designed to be a scalable enterprise storage system based upon a grid array of hardware components IBM XIV Storage System with the Virtual I O Server and IBM i www redbooks ibm com abstracts redp4598 html Open cm_sp MTE11087 This paper discusses and explains how you can connect the XIV system to the IBM i operating system th
68. l A14 51 network 20 physical space model A14 18 pre August 2009 model A14 54 raised floor 19 temperature model A14 15 pre August 2009 model A14 51 thermal dissipation model A14 15 weight 20 weight pre August 2009 model Al4 54 S safety environmental notices ix labels ix laser x notices ix safety notices ix secondary contact worksheet 46 sending comments xix site survey 41 site preparing xii SMTP 29 SNMP 29 X summary of changes xxi XCLI system information worksheet 43 install 39 XIVGUI install 39 T XIVTop install 39 technician ports model A14 6 temperature requirements model A14 15 pre August 2009 model A14 51 thermal dissipation requirements model A14 15 pre August 2009 model A14 51 time information worksheet 43 trademarks 56 U uninterruptible power supplies about emergency power off 9 United States electronic emission Class A notice 57 United States FCC Class A notice 57 usable capacity model A14 for 1 TB disk drives 5 model A14 for 2 TB disk drives 5 V VPN port connection worksheet 45 VPN ports for remote support 35 patch panel model A14 6 W weight reduction option model A14 31 weight requirements model 114 20 model A14 20 pre August 2009 model A14 54 worksheets 48 call home 44 contact information 42 delivery information 42 domain name space 43 host requirements 49 iSCSI 49 location 46 management IP access 43 primary contact 46 remote support 45 remote support contact
69. list provides the current technical changes and enhancements to the IBM XIV Storage System as of January 13 2011 dated line cord and automatic transfer switch descriptions see on page 11 Added the IBM contact and location fields to the Contact information worksheet see Contact information worksheets on page 46 The following list provides the current technical changes and enhancements to the IBM XIV Storage System as of December 17 2010 Added information about the new radio frequency identification device RFID option feature code 0203 that can be used to track equipment in your data center see Radio frequency identification device option on page 31 Added the jxiv_planning_worksheets ods file that you can use to fill out the site checklist and installation worksheets see Chapter 9 Worksheets and checklists on page 41 This information must be sent to the IBM service representative before installation can be performed Made the following corrections and clarification in this guide Removed the management port connection table from the remote support worksheet see Remote support worksheets on page 45 Clarified that an IBM service representative is required to recover an XIV system that was turned off using a room EPO switch see Emergency power off considerations on page 9 The following list provides the current technical changes and enhancements to the IBM XIV Storage
70. mance standards 21 CFR Subchapter Internationally use only SFP or GBIC optical transceivers that comply with IEC standard 825 1 Optical products that do not comply with these standards may produce light that is hazardous to the eyes Usage restrictions The optical ports of the modules must be terminated with an optical connector or with a dust plug Ladder usage A step or platform ladder might be necessary to service higher modules An OSHA CSA approved non conductive step platform ladder specified for at least a 136 4 kg 300 lb load capacity should be used See ladder specification in the IBM Test Equipment Service Center web catalog Fire suppression systems A fire suppression system is the responsibility of the customer The customer s own insurance underwriter local fire marshal or a local building inspector or both should be consulted in selecting a fire suppression system that provides the correct level of coverage and protection IBM designs and manufactures equipment to internal and external standards that require certain environments for reliable operation Because IBM does not test any equipment for compatibility with fire suppression systems IBM does not make compatibility claims of any kind nor does IBM provide recommendations on fire suppression systems Power cords Use only IBM approved UL power cords For your safety IBM provides a power cord with a grounded attachment plug to use with this IBM product To
71. ndary Secondary DNS server optional DNS Time Fill in the following worksheet to provide configuration information about the time zone and network time protocol NTP server Table 23 Time worksheet Field Description Information Time zone Time zone where the XIV system is installed NTP server IP address of the NTP server Related reference Management ports on page 29 The IBM XIV Storage System is managed through three IP addresses over Ethernet interfaces to be resilient against hardware failures Call home worksheet Use these worksheets to record information about call home Call home connects the XIV system directly to the IBM Trouble Ticketing System The call home function sends notifications automatically to the IBM XIV Service Center when there is a problem with the XIV system If a problem requires service an IBM service representative is sent to the customer site with any necessary replacement parts Call home does not allow access to customer stored data in the XIV system Important It is a customer responsibility to configure the Simple Mail Transfer Protocol SMTP email system to enable the XIV system to send outgoing emails for the call home function The email configuration rules must not inhibit call home emails from being sent in real time Emails with Importance or Priority in the email header must not be delayed For example XIV emails must not be plac
72. nformation describes physical requirements for installing the IBM XIV Storage System Cooling and environmental considerations This information provides considerations for cooling air circulation and flow and the operating environment Cooling requirements Cooling thermal dissipation requirements are shown in Table 10 Table 10 Thermal dissipation for partial and full rack configurations Rack Number of modules kBTU per hour for kBTU per hour for configuration See Note 1 1 TB disk drives 2 TB disk drives Full 15 28 5 24 1 Partial 14 26 6 22 6 Pen NGS 13 24 7 21 2 12 22 8 19 7 11 20 8 18 3 10 18 9 16 9 9 17 0 15 4 6 11 7 10 6 Notes 1 Seven module and eight module configurations are not supported 2 The thermal dissipation for partial rack configurations is the typical value and is provided only for reference purposes To support concurrent capacity upgrades the site must provide cooling arrangements to support a full rack configuration Airflow Airflow requirements are shown in Table 11 Table 11 Airflow requirements for partial and full rack configurations Rack configuration Number of modules See Note 1 Cubic feet per minute CFM for 1 TB disk drives See Note 3 Cubic feet per minute CFM for 2 TB disk drives See Note 3 Full 15 810 690 Copyright IBM Corp 2008 2011 15 Table 11 Airflow requireme
73. nnel host access on page 28 Do not mix iSCSI and Fibre Channel host access If your situation requires you to temporarily mix iSCSI and Fibre Channel host access to migrate data you must plan carefully to avoid data loss Fibre Channel physical requirements on page 22 The IBM XIV Storage System is available in 6 and 9 15 module configurations SCSI worksheet Use this worksheet to record iSCSI information Table 32 iSCSI configuration information worksheet Module number Port number Maximum transmission unit IP address Network mask Default gateway DIR IR IN Related reference iSCSI network configuration on page 28 You must gather the necessary information for the iSCSI network before you start the configuration process iSCSI logical network configuration on page 27 You can select from several options when deciding how to configure your logical network Mixed iSCSI and Fibre Channel host access on page 28 Do not mix iSCSI and Fibre Channel host access If your situation requires you to temporarily mix iSCSI and Fibre Channel host access to migrate data you must plan carefully to avoid data loss iSCSI physical requirements on page 22 iSCSI ports are available in XIV model A14 rack configurations with nine or more modules Host requirements worksheet Use this worksheet to record information about your hosts Table 33
74. notice 57 feature codes automatic transfer switch 11 line cords 11 modem 33 radio frequency identification device 31 weight reduction model A14 31 Fibre Channel cables 20 mixing with iSCSI 28 network configuration 25 number of ports 22 worksheet 48 Fibre Channel ports modules with model A14 5 number of model 114 5 fire suppression xi floor weight support requirements model 114 20 model A14 20 pre August 2009 model A14 54 forums xv G gaseous contamination considerations 16 GUI hardware and software requirements 39 H hardware components model A14 3 heavy equipment xii height reduction option model A14 31 host requirements worksheet 49 humidity requirements model A14 15 pre August 2009 model A14 51 IBM Trouble Ticketing System 37 IBM XIV Storage System management tools install 39 input voltages and frequencies 10 installing XCLI 39 XIVGUI 39 XIVTop 39 interface modules number of Fibre Channel ports 22 number of iSCSI ports model Al4 22 iSCSI logical network configuration 27 mixing with Fibre Channel 28 network configuration 28 number of ports 22 worksheet 49 iSCSI ports modules with model A14 5 number of model A14 5 61 L laser safety x legal notices 56 lifting heavy equipment xii line cords considerations 11 feature codes for 11 location worksheet 46 location preparing xii M maintenance module ports patch panel model Al4 6 management IP access worksheet 43 management port
75. nts for partial and full rack configurations continued Cubic feet per Cubic feet per minute CFM for minute CFM for Number of modules 1 TB disk drives 2 TB disk drives Rack configuration See Note 1 See Note 3 See Note 3 Partial See Note 2 14 760 640 13 700 600 12 650 560 11 590 520 10 530 480 9 490 440 6 330 300 Notes 1 Seven module and eight module configurations are not supported 2 The airflow for partial rack configurations is the typical value and is provided only for reference purposes To support concurrent capacity upgrades the site must provide sufficient airflow space to support a full rack configuration The airflow values assume a maximum inlet air temperature of 25 C 77 F Air circulation Ensure that the following air circulation requirements are met Cold air is provided from the front of the rack e Hot air is exhausted from the back of the rack Operating environment Attention Do not locate this system in an environment that is dusty_or contains corrosive gases or metallic shavings such as zinc whiskers See Information for more information Ensure that the following air operating environment requirements are met Temperature 10 35 C 50 95 F Relative humidity 25 80 non condensing Maximum wet bulb temperature 23 C 73 4 F Maximum operating altitude 2133 m 7000 ft Acoustic output Sound power LwAu
76. o configure and monitor your IBM XIV Storage Systems This information describes the hardware and software requirements and installation procedures for these management tools Management platform requirements These requirements are necessary to install the IBM XIV Storage Management GUI Table 18 lists the supported operating systems and the processor level required for each operating system Table 18 Operating system and processor requirements for the IBM XIV Storage Management GUI Operating system Processor Microsoft Windows 2000 Windows ME Intel Pentium Dual Core or equivalent Windows XP Windows Server 2003 32 bit or 64 bit Windows Vista Windows 2008 Windows 7 Red Hat Linux version 5 0 or above x86 or x64 SUSE Linux Enterprise Server 10 or 11 x86 or x64 IBM AIX 5 3 IBM AIX 6 1 IBM PowerPC Solaris 9 Solaris 10 SPARC or x64 HP UX 11i v2 HP UX 11i v3 PA RISC or Intel Itanium 64 bit You must also satisfy the following additional requirements before installing the IBM XIV Storage Management GUI A hard disk drive with at least 100 MB of available free space e A minimum of 512 MB of memory 1 GB or more of memory is recommended e A monitor with a minimum resolution of 1024 x 768 or a resolution within 1024 x 768 1920 x 1200 e A color monitor with at least 24 32 true color recommended Installing the IBM XIV Storage System management tools This information describ
77. or Linux publib boulderibm com infocenter ibmxiv r2 topic com ibm help xiv doc docs hag_1_5_x GA32 0647 02 pdf ost System Attachment Guide for Solaris publib boulder ibm com infocenter ibmxiv r2 topic com ibm help xiv doc docs hag_1_5_x GA32 0649 02 pdf ost System Attachment Guide for Windows publib boulder ibm com infocenter ibmxiv r2 topic com ibm help xiv doc docs hag_1_5_x GA32 0652 03 pdf IBM XIV Storage System XCLI Reference Guide publib boulder ibm com infocenter ibmxiv r2 topic com ibm help xiv doc docs GC27 2213 07 pdf GC27 2213 This document describes the IBM XIV command line interface XCLI system and utility commands used to manage and maintain the XIV system including the command syntax parameter descriptions output descriptions and examples IBM XIV Storage System XCLI User Manual publib boulder ibm com infocenter ibmxiv r2 topic com ibm help xiv doc docs GA32 0638 03 pdf GA32 0638 This document describes how to use the IBM XIV command line interface XCLI to run XIV system and utility commands VSS Provider Xprov IBM XIV Storage System VSS Provider Xprov Release Notes publib boulder ibm com infocenter ibmxiv r2 topic com ibm help xiv doc docs xProv_2_2_3 pdf This document describes the supported environment new features known issues and installation information Remote Mirroring for VCS Cluster e IBM XIV Storage System Remote Mirroring for VCS
78. or partial and full tack configurations Rack dimensions and clearances Typical delivery clearance requirements Rack configurations for Fibre Channel ports Rack configurations for iSCSI ports Delivery and rack options Call home configuration information Operating system and processor requirements for the IBM XIV Storage Management GUI Delivery address information entry worksheet Copyright IBM Corp 2008 2011 10 11 11 13 15 15 18 21 22 22 31 37 39 42 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 XIV system information worksheet Management IP access worksheet Domain name space worksheet Time worksheet Call home worksheet Virtual private network port EE worksheet e Customer name and special instructions worksheet Primary contact worksheet Secondary contact worksheet IBM contact worksheet Location worksheet Remote support contact worksheet iSCSI configuration information worksheet Host requirements information worksheet Power consumption for partial and full rack configurations pre August 2009 racks Thermal dissipation for partial and full rack configurations pre August 2009 racks Airflow requirements for partial and full rack configurations pre August 2009 racks Rack dimensions and clearances pre August 2009 racks 43 43 44 44 44 45 46 46 47 47
79. p A Dynamic Host Configuration Protocol DHCP server is implemented over this port and a connection to the network might cause an incorrect IP address to be assigned to hosts 30 IBM XIV Planning Guide Chapter 6 Delivery and rack options This information describes the delivery and rack options for IBM XIV Storage System model A14 Table 16 lists features that are available for XIV model A14 Table 16 Delivery and rack options Feature code Feature description 0200 Weight reduction for shipping 0203 Radio frequency identification device tag Weight reduced shipping option This information describes the weight reduction option for shipping IBM XIV Storage System model A14 IBM offers a disassembled shipping option feature code 0200 that reduces the weight of the shipment for easier movement of components The XIV model A14 rack shipping weight is reduced to less than 300 kg by removing selected components that are shipped separately This option reduces weight loading on floors and elevators used for moving the unit from the truck to the final position in the installation site It also makes it easier to maneuver the rack through areas that do not meet the minimum space requirements The IBM service representative installs the components that were shipped separately during the storage unit installation Each module with all disk drive modules installed weights 28 6 kg 69 9 Ib Note This option gre
80. r IBM representative to devise alternative solutions Who should use this guide This publication is for personnel that are involved in planning Such personnel include IT facilities managers individuals responsible for power cooling wiring network and general site environmental planning and setup Conventions used in this guide These notices are used to highlight key information Note These notices provide important tips guidance or advice Important These notices provide information or advice that might help you avoid inconvenient or difficult situations Attention These notices indicate possible damage to programs devices or data An attention notice appears before the instruction or situation in which damage can occur CAUTION These notices indicate a situation that is potentially hazardous to people because of some existing condition or where a potentially dangerous situation might develop because of some unsafe practice DANGER These notices indicate a situation that is potentially lethal or extremely hazardous to people For example after a computer side panel is removed exposed high voltage wires might be lethal Publications and related information Product manuals other IBM publications and websites contain information that relates to the IBM XIV Storage System To view a PDF file you need Adobe Acrobat Reader which can be downloaded for free from the www adobe com products acrobat
81. r consumption e Distance from power source area Chapter 4 Physical requirements Cooling and environmental considerations Contamination information Physical space requirements Raised floor requirements Floor weight support requirements Physical network connection requirements Delivery requirements Fibre Channel physical requirements iSCSI physical requirements Copyright IBM Corp 2008 2011 Vii ix ix Xi Od Xi xii X xii XV XV XV XV Xix Xix lt Xix XXI aAuw oo 10 11 12 13 15 15 16 18 19 20 20 21 22 122 Chapter 5 Network requirements 25 Fibre Channel logical network configuration 25 iSCSI logical network configuration 27 iSCSI network configuration 28 Mixed iSCSI and Fibre Channel hosta access 28 Remote mirroring network configuration 29 Management ports 29 Laptop port 30 Chapter 6 Delivery and rack options 31 Weight reduced shipping option 31 Radio frequency identification device option 31 Chapter 7 Remote support and call Home s me a ee o os OS Remote support connections 4 29 Remote access through the XIV Remote Support Center 33 Remote access by broadband connection o dr 2100 Remote access by modem A Call home configuration
82. rces on page 10 Corrected the information about who to contact to discuss considerations if you chose to use the four 30 A single phase configuration The correct contact is IBM XIV technical sales or a technical advisor see page 10 10 Corrected the maximum transmission unit value The maximum MTU is 4500 bytes see iSCSI network configuration on page 28 Corrected the IP address used for remote support using a broadband connection The correct IP address is 195 110 41 141 see broadband connection on page 35 Corrected the IP address used for remote support through the XIV Remote Support Center see Remote access through the XIV Remote Support Center on page 33 Added detailed description of each port in the patch panel see konnections on page 6 Clarified that host systems must have the host attachment kit installed see Network connections on page 6 Clarified that a maximum of 256 host ports can be concurrently logged in to each interface module see Network connections on page 6land configurations on page 5 Chapter 1 Overview This planning information defines preinstallation requirements for the IBM XIV Storage System model A14 It is important to ensure that you meet all requirements to help achieve a fast and reliable installation Table 2 lists the machine types that are available for IBM XIV Storage System Table 2 Available hardware and warranty periods
83. rotocols The IBM XIV Storage System is managed through dedicated management ports that are running TCP IP over an Ethernet connection Management is carried out through the following protocols Proprietary protocols are used to manage the IBM XIV Storage System from the IBM XIV Storage Management GUI and IBM XIV command line interface XCLI This management communication is performed over TCP port 7778 The XIV GUI and XCLI act as the client and initiate the connection The IBM XIV Storage System acts as the server The IBM XIV Storage System responds to SNMP packets when sending traps to SNMP managers The IBM XIV Storage System initiates SNMP packets when sending traps to SNMP managers The IBM XIV Storage System initiates SMTP traffic when sending e mails for either event notifications or for SMS gateways SMTP connections use port 25 The XIV GUI and XCLI communication is Secure Sockets Layer SSL encrypted which provides security for passwords and various information The management ports must be on a different subnet than the VPN ports that are used for remote access Chapter 5 Network requirements 29 Laptop port The IBM XIV Storage System has two Ethernet laptop ports that are only to be used by IBM service representatives A single laptop or computer can be connected to these ports Attention Do not connect these ports to the network You must use these ports only to directly connect to a service lapto
84. rough the Virtual I O Server VIOS A connection through the VIOS is especially useful for IT centers that have many small IBM i partitions When using the VIOS the fibre channel host adapters can be installed in the VIOS and shared by many IBM i clients using virtual connectivity to the VIOS ftp service boulder ibm com storage disk xiv ibm_xiv_performance_paper pdf This white paper describes how the XIV system provides a solution to today s performance requirements Reliability Reinvented ftp service boulder ibm com storage disk xiv ibm_xiv_reliability_paper pdf This white paper describes how the XIV architecture delivers a new standard of reliability and availability for enterprise class storage systems Snapshot Reinvented ftp service boulder ibm com storage disk xiv ibm_xiv_snapshots_paper pdf This white paper describes the XIV snapshot architecture and explains its underlying advantages in terms of performance ease of use flexibility and reliability It also describes how these advantages are achieved by harnessing the power afforded by the unique grid architecture Thin Provisioning Reinvented ftp service boulder ibm com storage disk xiv ibm_xiv_thin_provisioning_paper pdf This white paper explores the benefits of thin provisioning the XIV approach to implementing it and other XIV capabilities that ease management and increase return on investment for IT managers and storage administrators
85. s To support concurrent capacity upgrades the customer site must provide cooling arrangements to support a full rack configuration Air circulation Cold air is provided from the front of the rack e Hot air is exhausted from the back of the rack Airflow Airflow requirements are shown in Table 36 Table 36 Airflow requirements for partial and full rack configurations pre August 2009 racks Number of modules See Cubic feet per minute Rack configuration Note 1 CFM See Note 3 Full 15 820 Partial See Note 2 14 770 13 720 12 660 11 600 10 550 9 500 6 340 Notes 1 Seven module and eight module configurations are not supported 2 The airflow for partial rack configurations is the typical value and is provided only for reference purposes To support concurrent capacity upgrades the customer site must provide sufficient airflow space to support a full rack configuration 3 The airflow values assume a maximum inlet air temperature of 25 C 77 F 52 IBM XIV Planning Guide Dimensions pre August 2009 racks This information provides dimensions clearance and space requirements for racks manufactured before August 2009 Dimensions for racks manufactured before August 2009 are as shown in Table 37 Table 37 Rack dimensions and clearances pre August 2009 racks Metric mm English in General dimensions He
86. s what you need to know to plan for remote support and call home connections Remote support connections IBM authorized personnel use remote support connections to perform real time problem analysis and isolation Remote access is supported using one of the following three methods A network connection to the Remote Support Center using one of the VPN ports or management ports This is the preferred remote support method A dedicated Ethernet connection to one or both of the VPN ports A direct connection using the modem feature code 9101 The security features differ among these methods including the direction of the connection Related reference Remote support worksheets on page 45 Use these worksheets to record connectivity information that is required by IBM service representatives to remotely connect to the XIV system to provide support Contact information worksheets on page 46 Use these worksheets to record customer support information Remote access through the XIV Remote Support Center The IBM XIV Remote Support Center is a management system used by skilled IBM service representatives to provide remote support and problem determination assistance over a secure network interface either before or after parts are called out by the internal diagnostics of the IBM XIV Storage System When using this method for remote support the network connection to the XIV Remote Support Center is through one of the V
87. sembled shipping for weight reduction If your site does not meet the delivery clearances shown in IBM offers a disassembled shipping option feature code 0200 that reduces the weight of the shipment for easier moving of components The rack shipping weight is reduced to less than 300 kg by removing selected components that are shipped separately This option reduces weight loading on floors and elevators used for moving the unit from the truck to the final position in the installation site It also makes it easier to maneuver the rack through areas that do not meet the minimum space requirements The IBM service representative installs the components that were shipped separately during the storage unit installation Note This option greatly increases storage unit installation time Chapter 4 Physical requirements 21 Related reference Delivery information worksheet on page 42 Use this worksheet to record information about where the system is to be delivered Fibre Channel physical requirements The IBM XIV Storage System is available in 6 and 9 15 module configurations The IBM XIV Storage System supports 50 um micrometer fibers If you require 62 5 um fibers contact an IBM service representative for assistance Table 14 summarizes the available rack configurations for Fibre Channel ports Table 14 Rack configurations for Fibre Channel ports Fibre Channel ports Number of
88. source configurations 10 pre August 2009 racks acoustics 54 cooling and environmental considerations 51 deminsions 53 power consumption 51 space requirements 54 specifications 51 weight requirements 54 preparing the environment xii primary contact worksheet 46 publications xv R rack components model Al4 3 configurations model Al4 5 fully populated model Al4 3 minimally populated model Al4 3 options model A14 31 racks clearances 18 clearances pre August 2009 model A14 53 dimensions pre August 2009 model Al4 53 power consumption 13 power consumption pre August 2009 model A14 51 requirements 15 radio frequency identification device option 31 raised floor dimensions 19 raised floor continued requirements 19 reader feedback sending xix reducing weight 21 related information xv remote access through Ethernet 35 using the modem 36 using the Remote Support Center 33 remote mirroring configuration 29 Remote Support Center 33 remote support contact worksheet 46 remote support worksheet 45 requirements ac power 9 acoustics 54 model A14 15 pre August 2009 model A14 51 air circulation model A14 15 pre August 2009 model A14 51 airflow model A14 15 pre August 2009 model A14 51 altitude model A14 15 pre August 2009 model A14 51 cables 20 CLI 39 cooling model A14 15 pre August 2009 model A14 51 delivery model A14 21 deminsions pre August 2009 model A14 53 GUI 39 humidity model A14 15 pre August 2009 mode
89. support IBM service representatives can use remote support sessions when on site troubleshooting cannot resolve a problem Remote access can be done by the XIV Remote Support Center broadband connection and modem Both XIV Remote Support Center and broadband connections can be set up using either the management ports or a virtual private network VPN ports providing remote access through a network other than the management network Management port connection A network connection can be made using a management port connection on the patch panel No additional information is needed from the customer to set up this connection VPN port connection A network connection can be made using a VPN port connection on the patch panel Fill in the following worksheet only if you are using the VPN port connections for remote support Table 25 Virtual private network port connection worksheet Field Description Information VPN 1 IP address of remote support VPN on port 1 VPN 2 IP address of remote support VPN on port 2 VPN netmask IP address of the VPN netmask VPN gateway IP address of the VPN gateway Chapter 9 Worksheets and checklists 45 Special instructions If broadband connection is the method to be used provide special instructions regarding remote support access to the XIV system for example user ID and password that the support representative must use to connect to the VPN client R
90. t switch redundant power supply One maintenance module One automatic transfer switch One modem Fibre Channel ports iSCSI ports not supplied in six module configurations Complete set of internal cabling IBM XIV Storage System supports racks that contain a total of six or nine to fifteen modules Seven module and eight module configurations are not supported Each module contains twelve 1 TB or 2 TB Serial Advanced Technology Attachment SATA disk drive moduless DDMs Important You can order an XIV system with either 1 TB or 2 TB disk drives You cannot order an XIV system with a mix of both 1 TB and 2 TB disk drives Partially populated configurations have the same power floor planning hardware software and cabling configurations as fully populated systems In other words partially populated racks are identical to fully populated racks except that they have fewer modules and therefore less storage capacity For safety reasons partially populated racks are always populated from the bottom towards the top Fully populated rack 15 modules A fully populated rack contains nine data modules and six interface modules for a total of 15 modules and 180 DDMs This translates into a total usable capacity of 79 TB 180 TB raw for 1 TB disk drives or total usable capacity of 161 TB 360 TB raw for 2 TB disk drives Figure 1 on page 4 shows the front and rear views of a fully populated XIV system Copyr
91. te ATS and line cords for United States Canada Latin America Feature codes The following table provides feature codes and descriptions for each available ATS It also lists the feature codes for each of the line cords that are associated with that specific ATS Table 7 Automatic transfer switches Automatic transfer switch feature Feature codes for associated line code Description cords 9890 ATS for worldwide use 9811 single phase 60 A 9813 9891 ATS for United States Canada Latin 9820 America and Japan three phase 60 A delta 9892 ATS for EMEA and Asia Pacific 9822 except Japan three phase 30 A wye 9894 ATS for United States Canada Latin 9824 America and Japan three phase 30 A delta The following table provides the feature codes and description details for each line cord Table 8 Line cords Line cord ATS Inline feature feature Connector Wall receptacle receptacle See code code Description See Note 1 See Note 1 Note 1 9811 9890 Line cord for United States Canada Latin Hubbell Hubbell Hubbell America and Japan single phase 60 A two HBL360P6V04 HBL360R6W HBL360C6W wires ground with plug 9813 9890 Line cord for EMEA and Asia Pacific except Hard wired or Not applicable Not applicable Japan single phase 60 A two wires uses ground hard wired client provided connector 9820 9891 Line cord for United States Canada Latin
92. the IBM service representative can resume the session when the XIV system next connects to the Remote Support Center Remote access by broadband connection To use a broadband connection for remote access the network connection must be made to the VPN port connections on the patch panel Connect the VPN ports through your firewall so that an IBM service representative can access the IBM XIV Storage System if required You can limit access to be from only the IBM XIV IP address space You can also configure a VPN between the IBM XIV support site and your firewall so that the port can only be accessed through the defined VPN The IBM XIV Storage System only accepts connections on server port 22 When using this method for remote access the IBM XIV Storage System does not use these ports for outgoing IP traffic You must provide the following configuration information for the remote access port IP address of the remote access VPN ports Important VPN1 and VPN2 ports must be members of the same subnet Network mask Default gateway External IP address that an IBM service representative can use to connect to the IBM XIV Storage System Figure 8 on page 36 shows the remote support connectivity using a broadband connection Chapter 7 Remote support and call home 35 Customer Runn 8 o VPN Gr IBM 192 91 197 120 firewall Customer firewall IBM XIV Storage System xiv10031 Fig
93. umber of 1 TB disk 2 TB disk modules modules data modules disk drives drives TB drives TB 15 6 9 180 79 161 Table 4 lists the number of iSCSI and Fibre Channel ports per rack and identifies the interface modules that have Fibre Channel and iSCSI ports Table 4 Fibre Channel and SCSI ports on interface modules Number of Modules Modules Number of Total interface with iSCSI with fibre Number of fibre channel modules modules ports channel ports iSCSI ports ports 6 3 None 4 5 0 8 See Notes 1 2 and 3 9 6 7 8 4 5 7 8 4 16 See Notes 1 2 and 3 10 6 7 8 4 5 7 8 4 16 See Notes 1 2 and 3 11 6 7 8 9 4 5 7 8 9 6 20 See Note 1 12 6 7 8 9 4 5 7 8 9 6 20 See Note 1 13 6 7 8 9 4 5 6 7 8 9 6 24 14 6 7 8 9 4 5 6 7 8 9 6 24 15 6 7 8 9 4 5 6 7 8 9 6 24 Notes 1 Fibre Channel ports on module 6 are not active in configurations of less than 13 modules 2 Fibre Channel ports on module 9 are not active in configurations of less than 11 modules 3 iSCSI ports on module 9 are not active in configurations of less than 11 modules 4 A maximum of 256 host ports can be concurrently logged in to each interface module Network connections 6 This information describes the patch panel which is used for network connectivity Table 5 on page 7 describes the ports and connections available in the patch panel A simplified diagram of the path panel is shown on
94. ure 8 Remote support connectivity by broadband connection Requirements To access the XIV system from a broadband connection over Secure Shell SSH open a port that allows incoming traffic from IP address 192 91 197 120 To access the XIV system over SSH open port 22 To access the XIV system from the GUI or XCLI open port 7778 as well Remote access by modem To use the modem for remote access you must connect a telephone line to the modem and give the telephone number to IBM The IBM XIV Storage System does not make outgoing calls using the modem so the telephone does not need to support dialing out Ensure that you use the correct connector for your country to enable dialing in For example in Germany and Luxembourg use N coded connectors Requirement To access remote support through a modem the customer must provide a phone line that supports dial in Figure 8lillustrates the remote support connectivity using a modem Customer Dial in 1 tre IBM XIV Storage System xiv10032 Figure 9 Remote support connectivity by modem 36 IBM XIV Planning Guide Call home configuration The IBM XIV call home function connects your system directly to the IBM Trouble Ticketing System The call home function enables both failure and pre failure notifications to be automatically sent to the IBM Service Center When you enable the call home function the IBM XIV Storage System sends an electronic call home record to t
95. vailable 450 mm 17 7 in clearance from walls to side is available Weight 876 kg 1931 Ib Acoustic output IBM XIV Planning Guide Sound power LwAu 8 4 bels Notices The legal notices pertain to IBM XIV Storage System documentation This information was developed for products and services offered in the U S A IBM may not offer the products services or features discussed in this document in other countries Consult your local IBM representative for information on the products and services currently available in your area Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Any functionally equivalent product program or service that does not infringe any IBM intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any non IBM product program or service IBM may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not grant you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION
96. vers are located within the IBM intranet Only IBM service representatives that are authorized to perform remote support of XIV systems can access these servers The back server authenticates the IBM service representative provides the IBM service representative with a user interface through which to choose a system to support and manages the remote support session as it progresses The IBM service representative connects to the back server using an Secure Shell SSH client or an HTTPS connection with any browser Requirement To perform remote support through the Remote Support Center the XIV system must be able to initiate an outbound SSH connection to IBM If the XIV system does not have direct access to the Internet for example due to a firewall you can use the XIV Remote Support Proxy to facilitate the connection to IBM For more information see the IBM XIV Storage System Remote Support Proxy Installation and User s Guide The following figure illustrates the remote support components Customer Customer firewall Management host IBM XIV Storage System xiv10033 Figure 7 Remote support components The XIV Remote Support Center uses the Secure Shell SSH protocol for transporting data The encryption used by SSH provides confidentiality and integrity of the transferred data even over insecure mediums To conduct a remote support session the IBM service representative must explicitly connect to t
97. versions of the caution or danger statement in IBM XIV Storage System Safety Notices For example if a danger statement contains the identifier D004 translations for that danger statement appear in IBM XIV Storage System Safety Notices under statement D004 In addition to these notices labels might be attached to the product to warn of potential hazards Special caution and safety notices x This information describes special safety notices that apply to the IBM XIV Storage System These notices are in addition to the standard safety notices supplied and address specific issues relevant to the equipment provided Laser safety When using an NVRAM5 or NVRAM6 cluster media converter the storage system must be installed in a restricted access location CAUTION This product contains a Class 1M laser Do not view directly with optical instruments C028 This equipment contains Class 1 laser products and complies with FDA radiation Performance Standards 21 CFR Subchapter J and the international laser safety standard IEC 825 2 IBM XIV Planning Guide links with laser modules that operate at greater than Class 1 power levels For this reason never look into the end of an optical fiber cable or open receptacle C027 CAUTION Data processing environments can contain equipment transmitting on system Class I Attention In the United States use only SFP or GBIC optical transceivers that comply with the FDA radiation perfor
98. wing criteria must be met Gaseous contamination Severity level G1 as per ANSI ISA 71 04 1985 which states that the reactivity rate of copper coupons must be less than 300 Angstroms per month A month 0 0039 u g cm2 hour weight gain In addition the reactivity rate of silver coupons must be less than 300 month 0 0035 g cm2 hour weight gain The reactive monitoring of gaseous corrosiveness must be conducted approximately 5 cm 2 in in front of the rack on the air inlet side at one quarter and three quarter frame height off the floor or where the air velocity is much higher Particulate contamination Data centers must meet the cleanliness level of ISO 14644 1 class 8 For data centers without air side economizers the ISO 14644 1 class 8 cleanliness can be met by choosing one of the following filtration methods The room air can be continuously filtered with MERV 8 filters Air entering a data center can be filtered with MERV 11 or preferably MERV 13 filters For data centers with air side economizers the choice of filters to achieve ISO class 8 cleanliness depends on the specific conditions present at that data center The deliquescent relative humidity of the particulate contamination must be more than 60 RH Data centers must be free of zinc whiskers 1 ANSI ISA 71 04 1985 Environmental conditions for process measurement and control systems Airborne contaminants Instrument Society of America Research
99. ystem using a room EPO switch results in data loss and possible loss of configuration An IBM service representative is required to recover an XIV system that was turned off using a room EPO switch If the XIV system loses ac power but is not powered off using an EPO circuit data and configuration are preserved Power sources Several ac power source configurations are available Two 60 A 200 240 V ac single phase two pole line line ground female receptacles each connected to a different power source Two 30 A 200 240 V ac three phase receptacles each connected to a different power source Two 60 A 200 240 V ac three phase receptacles each connected to a different power source The IBM XIV Storage System is protected by an uninterruptible power supply for internal use however you can reduce the risk of a power outage by connecting the system to an external uninterruptible power supply a backup generator or both Provided that both power feeds into the XIV system racks have voltages within operational tolerance the feed that gets energized first becomes the primary feed You can use this characteristic of the XIV system rack to manually balance the power load among several XIV system racks In case of a power feed failure the automatic transfer switch ATS switches the power load to the remaining feed When power is resumed you must repeat the manual balancing operation If the three phase 30A ATS for non EMEA fe

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