GXW410x User Manual
Contents
1. 14 15 SETTING E 16 AIG COUN c 18 CONFIGURING THE FXO CHANNELS essen ener 21 FXO LINES M bee 21 LINE 24 CHECK DEVICE STATUS niit E es anti pene cranes eee 25 STATUS vies 25 SAVING THE CONFIGURATION sss essent enr snnt nennen ns 25 REBOOTING FROM REMOTE essere 25 VIDEO SURV BIL LANG Boise icc o esee Enea opo pes ee br Eco een aeneo eb adem e 26 VIDEO SURVEILLANCE 8 3 26 SOFTWARE 28 Grandstream Networks Inc GXW410x User Manual Page 2 of 32 Firmware Version 1 4 1 5 Last Updated 5 2014 FIRMWARE UPGRADE THROUGH 28 CONFIGURATION FILE DOWNLORD puits 29 FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX seen 29 MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD es 29 RESTO2. for G729 G728 64 x10ms and 64 x2 5ms frames respectively This parameter defines the local RTP RTCP port pair the GXW410x will listen and transmit It is the base RTP port for channel 0 When configured channel 0 will use this port _value for RTP and the port_value 1 for its RTCP channel 1 will use port_value 2 for RTP and port_value 3 for its RTCP and so on The default value is 5004 Default value is No If set to Yes means no RTP if RTP streams between 2 internal ports This parameter specifies the mechanism to transmit DTMF digits There are7 modes supported in audio which means DTMF is combined in audio signal not very reliable with low bit rate codec via RTP RFC2833 or via SIP INFO Multiple DTMF transmission schemas can be selected 1 in audio 2 RFC2833 3 in audio and RFC2833 4 SIP Info 5 in audio and RFC2833 6 SIP Info and RFC2833 7 in audio RFC2833 and SIP Info Default is 4 seconds Default is ch1 8 5060 The indicates increments by 2 so port 1 is set at 5060 port at 5062 and so on This setting can be used with Round Robin and or Flexible setting below to configure different ports to be placed under different Round Robin groups Default is disabled for all ports The user can select to either enable it but not force it or force it on an individual port basis When used the communication will be sent using Secure RTP This is an extremely important setting to make sur
3. Cone Restricted Cone or a Port Restricted Cone the GXW410x will attempt to use its mapped public IP address and port in all of its SIP and SDP messages If the NAT Traversal field is set to Yes with no specified STUN server the GXW410x will periodically every 20 seconds or so send a blank UDP packet with no payload data to the SIP server to keep the hole on the NAT open SIP Extension to notify SIP server that the unit is behind the NAT Firewall Utilizes outbound proxy in route Grandstream Networks Inc Firmware Version 1 4 1 5 GXW410x User Manual Page 18 of 32 Last Updated 5 2014 SIP Settings SIP Registration Unregister on Reboot Register Expiration SIP Registration Failure Retry Wait Time SIP Transport Session Expiration Min SE Caller Request Timer Callee Request Timer Force Timer UAC Specify Refresher UAS Specify Refresher Force INVITE Enable 100rel Refer to uses Target Contact INVITE Ring no answer Timeout Accept INVITE from Proxy Only Audio Settings Preferred Vocoder Call Settings User ID is Phone Number Early Dial This parameter controls whether the GXW410x needs to send REGISTER messages to the SIP Server The default setting is Yes Default is No If set to yes the SIP user s registration information will be cleared on reboot This parameter allows the user to specify the time frequency in minutes for the GXW410x to refresh its registration with
4. Firmware Server Path Config Server Path Firmware File Prefix Firmware File Postfix Config File Prefix Config File Postfix Allow DHCP Option 66 to override server Automatic Upgrade Syslog Setup Syslog Server TABLE 6 MAINTENANCE DEFINITIONS Select HTTP or secure HTTPS protocol for Web Access This option defines Web Port desired to use This field is optional Default is 80 for HTTP and 443 for HTTPS This contains the password to access the End user Web Configuration Menu Status and Basic Settings This field is case sensitive with a maximum length of 25 characters Contains the password to access administrative settings other than Basic Settings and Status Page This radio button will enable GXW410x to download firmware or configuration file through either TFTP or HTTP If selected the GXW410x will attempt to retrieve new configuration file or new code image from the specified TFTP server at boot time It will make up to 5 attempts before timeout and then it will start the boot process using the existing code image in the Flash memory If a TFTP server is configured and a new code image is retrieved the new downloaded image will be verified and then saved into the Flash memory Note Please do NOT interrupt the TFTP upgrade process especially the power supply as this will damage the device Depending on the network environment this process can take up to 25 or 30 minutes The URL for the HTTP server used for firmwar
5. No will allow the phone to enable session timer only when the remote party support this feature To turn off Session Timer select No for Caller Request Timer Callee Request Timer and Force Timer As a Caller select UAC to use the phone as the refresher or UAS to use the Callee or proxy server as the refresher As a Callee select UAC to use caller or proxy server as the refresher or UAS to use the phone as the refresher Session Timer can be refreshed using INVITE method or UPDATE method Select Yes to use INVITE method to refresh the session timer The use of the PRACK Provisional Acknowledgment method enables reliability to be offered to SIP provisional responses 1xx series This is very important if PSTN inter networking is to be supported A user s request to use reliable provisional responses is invoked by the 100rel tag which is appended to the value of the required header of initial signalling messages Default is NO If set to YES then for Attended Transfer the Refer To header uses the transferred target s Contact header information In case incoming call has arrived from PSTN to VoIP and INVITE message was generated by GXW device the call will be disconnected after preconfigured timeout if not answered by VoIP extension Default is YES The device will authenticate and accept only incoming INVITE messages from the peered SIP server The GXW410x supports up to 5 different Vocoder types including G 7
6. Server Path with the IP address of the PC 6 Update the change and reboot the unit End users can also choose to download the free HTTP server from http httpd apache org or use Microsoft IIS web server CONFIGURATION FILE DOWNLOAD Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP HTTPS Config Server Path is the TFTP or HTTP HTTPS server path for configuration file It needs to be set to a valid URL either in FQDN or IP address format The Config Server Path can be same or different from the Firmware Server Path A configuration parameter is associated with each particular field in the web configuration page A parameter consists of a Capital letter P and 2 to 3 Could be extended to 4 in the future digit numeric numbers i e P2 is associated with Admin Password in the ADVANCED SETTINGS page For a detailed parameter list please refer to the corresponding firmware release configuration template When Grandstream Device boots up or reboots it will issue request for configuration file named where is the LAN MAC address of the device i e cfg000b820102ab The configuration file name should be in lower cases FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX Firmware Prefix and Postfix allows device to download the firmware name with the matching Prefix and Postfix This makes it the poss
7. The GXW410x HW version 1 only can be used with an Analog Surveillance CCD Camera to perform video surveillance function This application should be used in a LAN environment or when both sides have public IP address NOTE The following information is essential only if your GXW410x s hardware Revision 1 has a Video IN Port otherwise It will not show this functions VIDEO SURVEILLANCE PROCEDURES gt Gateway side 1 In the NETWORKS page gt Advanced Settings find the following field and change from default setting NO to YES reboot the device Video Surveillance No 6 Yes RTSP Port 554 default is 554 2 Connect an analog based surveillance camera to the VIDEOIN connection at the back panel of the unit gt PC side Monitor Device 1 Download VLC from http www videolan org vic This is the only player so far that supports RFC 3984 2 Launch VLC 3 Go to Preferences gt Input Codecs gt Demuxers gt H264 check Advanced options in the bottom The option Frames per Second will show Change that value to 5 and then save 4 Go to Preferences gt Input Codecs gt Access modules gt Real RTSP check Advanced options in the bottom The option Caching value ms will show Change that value to 1000 and then save You may change it to a smaller value to reduce the delay 5 If the viewer is under NAT go to Preferences gt Demuxers gt Access modules gt RTP RTSP check Advanced options the bottom The o
8. active Grandstream Networks Inc GXW410x User Manual Page 20 of 32 Firmware Version 1 4 1 5 Last Updated 5 2014 CONFIGURING THE FXO CHANNELS Configuring the FXO channels on the GXW 410x is an easy process Follow the GUI interfaces The Device Status page terms are defined in Table 8 FXO Lines Configuration Definitions An example of the Channel Dialing Configuration is shown in Figure 6 Please note the default is always configured The user has the option to change the default settings as described in the Table 8 FXO LINES Settings Call Progress Tones Tx to PSTN Audio Gain dB Rx from PSTN Audio Gain dB Silence Suppression Echo Cancellation Enable Current Disconnect Enable Tone Disconnect Enable Polarity Reversal Enable Call Supervision Answer TABLE 10 FXO LINES SETTINGS DIALING Using these settings user can configure tone frequencies according to user preference By default the tones are set to North American frequencies Frequencies should be configured with known values to avoid uncomfortable high pitch sounds ON is the period of ringing ON time in ms while OFF is the period of silence In order to set a continuous ring OFF should be zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern e Dial tone e Ringback tone e Busy Re order tone e Confirmation tone Please refer the document below to determine your local call progress tones
9. endpoints For incoming calls from the PSTN analog endpoints to the GXW410x the device will auto forward each call to a configured IP extension The SIP Server can then route the call based on its own configuration or IVR system Grandstream Networks Inc GXW410x User Manual Page 8 of 32 Firmware Version 1 4 1 5 Last Updated 5 2014 FXS GATEWAY WITH GXW410X NO SIP SERVER REQUIRED Alternatively the GXW410x can be used without a SIP Server You can use it in conjunction with a FXS Gateway Ex GXW400x and still be able to originate and terminate calls from IP to PSTN and vice versa All you need to make sure is that the 2 gateways are able to locate each other they should be on the same LAN or on Public IP addresses FIGURE 4 GXW400X amp GXW410X SCENARIO TOLL FREE CALLING BETWEEN LOCATIONS Branch A Boston MA 4 employees FXO Internet Cloud GXW 410x GXW 400x Branch B Denver CO 4 employees In this diagram configure the SIP Server field to be the IP Address of the other gateway i e configure IP address of FXS gateway to be SIP Server of GXW410x and vice versa Please be sure you set SIP Registration to No EXPECTED CALL FLow Analog Phone GXW400x picks up and dials destination PSTN number The call gets routed to the GXW410x which dials out the digit string onto the FXO Lines thus reaching the destination PSTN endpoint On the reverse incoming calls from PSTN endpoints will be routed automatica
10. http www itu int ITU T inr forms files tones 0203 pdf or run the FXO Line Test Table 9 Allows user to set a value in dB for transmission to PSTN Audio Gain Default is 1 Range is from 12 to 12dB Allows user to set a value in dB for receive from PSTN Audio Gain Default is 0 Range is from 12 to 12dB This controls the silence suppression VAD feature of G723 and G729 If set to Yes when a silence is detected small quantity of VAD packets instead of audio packets will be sent during the period of no talking If set to No this feature is disabled When set to Y Echo cancellation is enabled When set to Y Current Disconnect is enabled Certain PSTN COs require this to be enabled in order to realize disconnect signal from PSTN side Default is Y If enabled use threshold Default is 100ms Range is 40ms to 800ms Certain PSTN service providers have a threshold time within which the line stabilizes after off hook It is entirely dependent on provider however if you experience PSTN line detection issues please modify this setting appropriately in 100ms increments If you are not sure if this option should be enabled please refer to Table 9 FXO Lines Test Tab Definition This tool will run an automated test to determine the proper PSTN configuration that the gateway should have to work with your Service Provider or analog PBX Default is No If PSTN provider uses call progress tones then it should be set to Yes in order to r
11. revision 1 only e External power supply e Two RJ 45 ports switched or routed TFTP and HTTP firmware upgrade support e Multiple SIP accounts multiple SIP profiles choice of 3 profiles per account e Supports Audio Codecs G711U A G723 G729A B and GSM e Supports Video Codecs H 264 e 168 echo cancellation e Flexible DTMF transmission In Audio RFC2833 SIP Info or any combination of the e Selectable multiple LBR coders per channel e T 38 compliant HARDWARE SPECIFICATION LAN interface LED Universal Switching Power Adaptor Dimension Weight Temperature Humidity Compliance IP settings Telephone Interface Network Interface TABLE 4 HARDWARE SPECIFICATIONS OF GXW410X 2xRJ45 10 100Mbps 8LEDs GREEN Input 100 240V AC 50 60Hz 0 5A Max Output 12V DC 1 25A UL certified 225mm L x 172mm W x 42mm H 0 29 Ibs 3 5 oz 32 104 F 0 40 C 10 90 non condensing FCC CE TABLE 5 GXW410X SOFTWARE FEATURES GXW410x Analog Gateway Series GXW4104 4 ports 4 SIP accounts w choice of 3 SIP Server profiles GXW4108 8 ports 8 SIP accounts w choice of SIP Server profiles Round robin port scheduling to ensure available lines to access PSTN networks FXO RJ11 Two 2 10 100 Mbps RJ45 Grandstream Networks Inc Firmware Version 1 4 1 5 GXW410x User Manual Page 11 of 32 Last Updated 5 2014 LED Indicators On Off Switch Voice over Capabilities Packet Voi
12. same for either model SAFETY COMPLIANCES The GXW410x is compliant with various safety standards including FCC CE Its power adaptor is compliant with UL standard Warning use only the power adapter included in the GXW410x package Using an alternative power adapter may permanently damage the unit Caution GXW410x is designed and recommended for indoor use only to avoid possible damage caused by over voltage or over current situations Not respecting this recommendation may cause a system lock which will require user to perform a power cycle of the unit WARRANTY Grandstream has a reseller agreement with our reseller customer End users should contact the company from whom you purchased the product for replacement repair or refund If you purchased the product directly from Grandstream contact your Grandstream Sales and Service Representative for a RMA Return Materials Authorization number Grandstream reserves the right to remedy warranty policy without prior notification Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty e This document is contains links to Grandstream GUI Interfaces Please download the GUI examples http www grandstream com products gxw series gxw410x documents gxw410x gui zip for your reference e This document is subject to change without notice Th
13. scheme they it support If you are not sure about which to use please refer to Table 9 FXO Lines Test Tab Definition This tool will run an automated test to determine the proper Caller ID Scheme so the gateway can properly detect the Caller ID Similarly to the cases explained above we can specify a caller ID scheme for each channel independently Default is relay via From header You may also select relay via P Asserted Identity header Disable Caller ID feature will be disabled Send anonymous All calls forwarded to VOIP end will be sent as anonymous Default is Yes When set to Yes the gateway will recognize dial tone from the Central Office CO before it completes call If you can t make an outbound call set this is No Syntax ch1 8 1 all channels 1 to 8 are set to value 1 or 2 Stage method can be set to either 1 or 2 Set this parameter to 1 if you need to make a direct PSTN call from a VOIP endpoint When you set it to 2 you will first dial one of the VOIP channel accounts from the VOIP endpoint this will result in getting a PSTN line dial tone to then dial out the destination PSTN number Grandstream Networks Inc Firmware Version 1 4 1 5 GXW410x User Manual Page 22 of 32 Last Updated 5 2014 Min Delay before Dial PSTN Round Robin and or Flexible Prefix to specify Port 1 stage dialing method Dial Plan Hookflash X10ms Use DTMF Parameter from RFC2833 or SIP Info DTMF Digi
14. server it discovers from the LAN it is connected Using the PPPoE feature set the PPPoE account settings The GXW410x will establish a PPPoE session if any of the PPPoE fields is set Static IP mode configure the IP address Subnet Mask Default Router IP address DNS Server 1 primary DNS Server 2 secondary fields This option specifies the name of the client This field is optional but may be required by some Internet Service Providers Default is blank This option specifies the domain name that client should use when resolving hostnames via the Domain Name System Default is blank Used by clients and servers to exchange vendor specific information Grandstream GXW41 0x PPPoE username Necessary if ISP requires you to use a PPPoE Point to Point Protocol over Ethernet connection PPPoE account password This field is optional If your ISP uses a service name for the PPPoE connection enter the service name here Default is blank This field will let the user enter a preferred DNS server to be used instead of the one acquired by the service provider Controls how the date time is displayed according to the specified time zone Default is No If set to Yes time zone settings will originate from the DHCP server Default is This field defines the layer 3 QoS parameter which can be the value used for IP Precedence or Diff Serv or MPLS Default value is 48 Its range lies from 0 to 63 Grandstream Networks Inc Fir
15. through any common web browser Examples of GUI interfaces can be downloaded http www grandstream com products gxw series gxw410x documents gxw410x qui zi ACCESSING THE WEB CONFIGURATION MENU 1 Navigate your browser to http www grandstream com tools IPQuery IPQuery zip 2 Runthe Grandstream IPQuery tool that you just downloaded List 3 Click on ouem button in order to begin device detection The detected devices will appear in the Output field L Grandstream IP Query MIC Selection Interface Network adapter Broadcom 440x 10 100 Integrated Controller on loc Output MAC Address IP Address OOOBS20CD710 192 168 22 104 END USER CONFIGURATION Once this HTTP request is entered and sent from a Web browser the GXW410x will respond with a login screen There are two default passwords for the login page User Level Password Webpages allowed End User Level 123 Only Status and Basic Settings Administrator Level admin All pages can be browsed After login the next configuration page is the Basic Configuration page explained in detail in Table 6 Maintenance Grandstream Networks Inc GXW410x User Manual Page 13 of 32 Firmware Version 1 4 1 5 Last Updated 5 2014 MAINTENANCE Web Telnet access Web Access Web Port End User Password Admin Password Upgrade Provisioning Firmware Provisioning Via TFTP Server Upgrade amp Via HTTP Server
16. to TFTP HTTP or HTTPS respectively Firmware Server Path needs to be set to a valid URL of a TFTP or HTTP Server server name can be in either FQDN or IP address format Here are examples of some valid URL e g firmware mycompany com 6688 Grandstream 1 4 1 5 e g firmware grandstream com NOTES Firmware upgrade server in IP address format can be configured via IVR Please refer to the CONFIGURATION GUIDE section for instructions If the server is in FQDN format it must be set via the web configuration interface Grandstream recommends end user use the Grandstream HTTP server Its address can be found at http www grandstream com support firmware Currently the HTTP firmware server address is firmware grandstream com For large companies we recommend to maintain their own TFTP HTTP HTTPS server for upgrade and provisioning procedures Once a Firmware Server Path is set user needs to update the settings and reboot the device If the configured firmware server is found and a new code image is available the GXW410x will attempt to retrieve the new image files by downloading them into the GXW410x s SRAM During this stage the GXW410x s LEDs will blink until the checking downloading process is completed Upon verification of checksum the new code image will then be saved into the Flash If TFTP HTTP HTTPS fails for any reason e g TFTP HTTP HTTPS server is not responding there are no code image files available for upgrade
17. 014 Syslog Level Security Download Configure NETWORKS Basic Settings IP Address DHCP hostname DHCP domain DHCP vendor class ID PPPoE account ID PPPoE password PPPoE Service Name Preferred DNS server Time Zone Allow DHCP Option 2 to override Time Zone Settings Advanced Settings Layer 3 QoS Select the GXW to report the log level Default is NONE The level is one of DEBUG INFO WARNING or ERROR Syslog messages are sent based on the following events product model version on boot up INFO level NAT related info INFO level sent or received SIP message DEBUG level SIP message summary INFO level inbound and outbound calls INFO level registration status change INFO level negotiated codec INFO level Ethernet link up INFO level 9 SLIC chip exception WARNING and ERROR levels 10 memory exception ERROR level The Syslog uses USER facility In addition to standard Syslog payload it contains the following components GS LOG device MAC address error code error message 09 c e Qu se Q9 D9 Example May 19 02 40 38 192 168 1 14 GS LOG 00 0b 82 00 a1 be 000 Ethernet link is up Downloads the current configuration of the GXW410X TABLE 7 NETWORKS DEFINITIONS There are two modes to operate the GXW410x DHCP mode all the field values for the Static IP mode are not used even though they are still saved in the Flash memory The GXW410x acquires its IP address from the first DHCP
18. 11 A U law GSM G 723 1 G 729A B The user can configure Vocoders in a preference list that will be included with the same preference order in SDP message The first Vocoder in this list can be entered by choosing the appropriate option in Choice 1 Similarly the last Vocoder in this list can be entered by choosing the appropriate option in Choice 8 If the GXW410x has an assigned PSTN telephone number this field should be set to Yes Otherwise set it to No If Yes is set a user phone parameter will be attached to the From header in SIP request Default is No Use only if proxy supports 484 response Grandstream Networks Inc Firmware Version 1 4 1 5 GXW410x User Manual Page 19 of 32 Last Updated 5 2014 User Accounts Note The channels here are basically SIP endpoints that will act as clients registering to the SIP Server configured under the appropriate Accounts page Channels It should be set same as the channel number i e 1 2 4 or 8 depending on number of FXO ports t is NOT the same as Account ID SIP User ID This is the SIP account information Enter the SIP User ID part of the account Authentication ID SIP service subscriber s Authenticate ID used for authentication It can be identical to or different from SIP User ID Authen Password SIP account password needs to be entered here Note After entering the password it will show up as blank but the password still remains
19. Am Innovative IP Voice amp Video Grandstream Networks Analog IP Gateway GXW410x 4 or 8 FXO Ports nc GXW410x User Manual www grandstream com Firmware Version 1 4 1 5 http esupport grandstream com TABLE OF CONTENTS GXW410X USER MANUAL WELCOME eer eee eee eee 5 GATEWAY GXW410X 5 SAFETY COMPLIANCE S 5 WARBAINT3Y nC 5 ed cm 6 CONNECTING THE GXW41 OX 6 APPLICATION lt 5 8 IP PBX SIP SERVER WITH 410 8 FXS GATEWAY WITH GXW410X NO SIP SERVER REQUIRED eene 9 FEATURE 11 SOFTWARE FEATURES OVERVIEW sess en 11 HARDWARE 1 2 2 0 4 10000 044200010000 0 intent 11 Ca M sn 13 CONFIGURATION WITH WEB BROWSER sse nnne nennen sternit tenentes 13 ACCESSING THE WEB CONFIGURATION MENU sessi ettet nnne 13 END USER 13
20. CRIPTION IP PBX SIP SERVER WITH GXW410X ASIP proxy server such as Asterisk or a SIP registrar server be deployed with the GXW410x series In this environment the SIP server handles SIP registration and call control and the GXW410x processes media conversion between IP and PSTN calls There are 2 ways to configure GXW410x when using with a SIP Server 1 With SIP accounts configured on Channels page In this case the GXW acts like an endpoint requesting registration from the SIP Server Under the Channels webpage you will need to fill in the information like SIP User ID Password etc Now when you try to make calls from IP the call will be routed to the SIP Server which will forward it to one of the SIP accounts on the GXW410x which will then forward it to the PSTN line 2 Without SIP accounts n this case you simply have to configure the SIP Server to perform forwarding of the SIP INVITE message with the FXO destination number to the gateways IP Address The GXW410x will receive the digits and immediately forward them on the FXO lines to the destination PSTN Most of the configuration on the Gateway for this case will remain default except Stage Method needs to be set to 1 and SIP Server IP Address DNS name has to be filled FIGURE 3 FUNCTIONAL DIAGRAM OF IP PBX amp GXW410X Anywhere in the world IPPBX or SIP Server FXO Lines 4 or 8 Ports O 66 Grandstream Phones PSTN Analog
21. Name SIP Server Outbound Proxy Networks Settings Use DNS SRV NAT Traversal Proxy Require Use OBP in Route dial each other locally For the AC Impedance Test we only need to select the line to be tested by clicking on the AC impedance box corresponding to that line telephone numbers are optional Remember that the AC impedance test is usually used to reduce the echo that might be present in the line For the CPT test call progress tones we will test current disconnect as well You will need 2 telephone numbers to perform the test You can only perform the test on one line row at the same time and it will be the one that has the box checked for testing This tested line will use another line connected to the gateway to perform the test by calling into it this is why you will have to enter the telephone number for a second line to help with the test For CID detection you will need 2 telephone numbers to perform the test You can only perform the test on one line row at the same time and it will be the one that has the box checked for testing This tested line will use another line connected to the gateway to perform the test by calling into it this is why you will have to enter the telephone number for a second line to help with the test To perform the test please select the line you want to test and the desired test to be performed Enter the information for this line as well as a second line if necessary Then click on the u
22. P through NATs server G723 encoding rate 6 3kbps or 5 3kbps This field contains the number of voice frames to be transmitted in a single packet When setting this value the user should be aware of the requested packet time used in SDP message as a result of configuring this parameter This parameter is associated with the first vocoder in the above vocoder Preference List or the actual Grandstream Networks Inc Firmware Version 1 4 1 5 GXW410x User Manual Page 16 of 32 Last Updated 5 2014 Local RTP port RTP Loopback Channel Settings DTMF Method No Key Entry Timeout Local SIP Listen Port SRTP Mode Unconditional Call Forward to VOIP T 38 Setting used payload type negotiated between the 2 conversation parties at run time e g if the first vocoder is configured as G723 and the Voice Frames per TX is set to be 2 then the ptime value in the SDP message of an INVITE request will be 60ms because each G723 voice frame contains 30ms of audio Similarly if this field is set to be 2 and if the first vocoder chosen is G729 or G711 or G726 then the ptime value in the SDP message of an INVITE request will be 20ms If the configured voice frames per TX exceeds the maximum allowed value the BudgeTone 200 will use and save the maximum allowed value for the corresponding first vocoder choice The maximum value for PCM is 10 x10ms frames for G726 it is 20 x10ms frames for G723 it is 32 x30ms frames
23. RE FACTORY DEFAULT SETTING 30 EXAMPLES OF GXW410X CONFIGURATIONS 31 APPLICATION 1 GXW CONNECTED WITH AN IP PBX OR SIP 81 APPLICATION 2 USE GXW TO EXTEND A TRADITIONAL PBX 81 APPLICATION 3 USING GXW FOR PURE IP IP COMMUNICATION CONFIGURATION 32 TABLE OF FIGURES GXW410X USER MANUAL FIGURE 1 DIAGRAM OF GXW410X BACK PANEL esses nennen nennen nennen 6 FIGURE 2 DIAGRAM OF GXW410X DISPLAY 7 FIGURE 3 FUNCTIONAL DIAGRAM OF IP PBX amp nennen 8 FIGURE 4 GXW400x amp GXW410x SCENARIO TOLL FREE CALLING BETWEEN LOCATIONS 9 FIGURE 5 SCREEN SHOT OF VIDEO nnne 27 FIGURE 6 GXW CONNECTED WITH AN IP PBX OR SIP 31 FIGURE 7 GXW TO EXTEND A TRADITIONAL PBX SCENARIO essen 31 INDEX OF TABLES GXW410X USER MANUAL TABLE 1 DEFINITIONS OF THE GXW 6 TABLE 2 DEFINITIONS OF THE GXW DISPLAY 22 7 TABLE 3 FXS ABD FXO GATEWAY CCONFIGURATION 2 22 9 TABLE 4 HARDWARE SPECIFICATIONS OF 410 2 11 TABLE 5 GXW410X SOFTWARE FEATURES s cccccccesessscseceeececseneaeaececececseseaaeceseescecseseeae
24. W410x IP Analog FXO Gateway The GXW410x is a cost effective easy to use and easy to configure IP communications solution for any business The GXW410x supports popular voice codecs and is designed for full SIP compatibility and interoperability with 374 party SIP providers thus enabling you to fully leverage the benefits of VoIP technology integrate a traditional phone system into a VoIP network and efficiently manage communication costs This manual will help you learn how to operate and manage your GXW FXO Analog IP Gateway and make the best use of its many upgraded features including simple and quick installation multi party conferencing etc This IP Analog Gateway is very easy to manage and scalable specifically designed to be an easy to use and affordable VoIP solution for the small medium business or enterprise Enable the video surveillance port to give piece of mind while you are away from your business GATEWAY GXW410X OVERVIEW The GXW410x offers an easy to manage feature rich feature IP communications solution for any small business or businesses with virtual and or branch locations who want to leverage their broadband network and or add new IP Technology to their current phone system The Grandstream Enterprise Analog VoIP Gateway GXW410x series converts SIP RTP IP calls to traditional PSTN calls and vice versa There are two models the GXW4104 and GXW4108 which have either 4 or 8 FXO ports respectively The installation is the
25. XW410x User Manual Page 23 of 32 Last Updated 5 2014 LINE ANALYSIS Overview Auto Detect Line AC Impedance CPT Detection External Number External Call Timeout Apply test results automatically Apply test results to all ports Error Timeout TABLE 11 FXO LINE ANALYSIS Note The user can only test the parameters for only one of the PSTN lines at the same time In all cases please enter the telephone numbers as if the lines were to dial each other locally For the AC Impedance Test we only need to select the line to be tested by clicking on the AC impedance box corresponding to that line telephone numbers are optional Remember that the AC impedance test is usually used to reduce the echo that might be present in the line For the CPT test call progress tones we will test current disconnect as well You will need 2 telephone numbers to perform the test You can only perform the test on one line row at the same time and it will be the one that has the box checked for testing This tested line will use another line connected to the gateway to perform the test by calling into it this is why you will have to enter the telephone number for a second line to help with the test For CID detection you will need 2 telephone numbers to perform the test You can only perform the test on one line row at the same time and it will be the one that has the box checked for testing This tested line will use another line conn
26. and end time have the same syntax Month day weekday hour minute month 1 2 3 12 for Jan Feb Dec day 1 2 3 31 weekday 1 2 3 7 for Mon Tue Sun or 0 which means the daylight saving rule is not based on week days but based on the day of the month hour hour 0 23 minute minute 0 59 If weekday is 0 it means the date to start or end daylight saving is at exactly the given date In that case the day value must not be negative If weekday is not zero and day is positive then the daylight saving starts on the first day th iteration of the weekday 1st Sunday 3rd Tuesday etc If weekday us not zero and day is negative then the daylight saving starts on the last day th iteration of the weekday last Sunday 3rd last Tuesday etc The saving is in the unit of minutes The saving time may also be preceded by a negative sign if subtraction is desired instead of addition The default value for Automatic Daylight Saving Time Rule shall be set to 03 11 0 02 00 11 04 0 02 00 60 which is the rule for US Examples US where daylight saving time is applicable 03 11 0 02 00 11 4 0 02 00 60 This means the daylight saving time starts from 11 March at 2AM and ends November 4th at 2AM The saving is 60 minutes 1hour TABLE 8 SETTINGS DEFINITIONS NAT IP address used in SIP SDP message Default is blank IP address or Domain name of the STUN Simple Traversal of UD
27. ce Compression Video Surveillance DHCP Server Client Fax over IP QoS IP Transport PSTN Signaling DTMF Method IP Signaling Provisioning Media Control Management Caller ID Polarity Reversal Wink EMC Safety Power Video and Line LEDs Yes G 168 compliant Echo Cancellation Dynamic Jitter Buffer Modem detection amp auto switch to G 711 G 711U G711A G 723 G 729A B GSM Real time H 264 base CIF resolution Switch Mode and PPPoE T 38 compliant Group 3 Fax Relay up to 14 4kpbs and auto switch to G 711 for Fax Pass through Diffserv TOS 802 1 P Q VLAN tagging RTP RTCP and RTSP FXO Loop start Current Disconnect Flexible DTMF transmission method User interface of In audio RFC2833 and SIP Info SIP RFC 3261 TFTP and HTTP SRTP TLS and SIPS pending Syslog support HTTPS and telnet pending remote management using Web browser Bellcore Type 1 amp 2 ETSI BT NTT and DTMF based CID Yes Detection only The PSTN lines will need to be subscribed to PR service from the Service Provider GXW410x EN55022 Class B CFR Part 15 Class 55024 GXW4104 FCC CE in addition GXW410x EN60950 1 GXW4108 UL60950 1 in addition Grandstream Networks Inc Firmware Version 1 4 1 5 GXW410x User Manual Page 12 of 32 Last Updated 5 2014 CONFIGURATION GUIDE CONFIGURATION WITH WEB BROWSER The GXW410x has an embedded Web server that will allow a user to configure the IP phone
28. ceceeseeesesasaeseseeseseneea 11 TABLE 6 MAINTENANCE 2 14 TABLE 7 NETWORKS DEFINITIONS rene rati raa anna ved dia cand duh e aka ya ae ARR e RR AR RR deed sae 15 TABLE 8 SETTINGS DEFINITIONS 5 5 352 vaina cases dis sancuccdses ateassedicciveaeedvassacaseleeaeezessesaade 16 TABLE 9 ACCOUNTS DEFINITIONS 5 5 oreet aia ved sive caed AR Va Ra aa eU R sees exes end 18 TABLE 10 FXO LINES SETTINGS DIALING Sueciae rnb ied Haa raga enu A DA Ea A aa td 21 TABLE 11 FXO LINE ANALYSIS cccccccccssssssccecececsessneeeeeececeeseseeaeeeseeeessnesaeaeseseesesenesaeeeseseesesesesaeeeseceeseneaaes 24 TABLE 12 STATUS PAGE 25 Grandstream Networks Inc GXW410x User Manual Page 3 of 32 Firmware Version 1 4 1 5 Last Updated 5 2014 GUI INTERFACES GXW410X USER MANUAL http www grandstream com products gxw_series gxw410x documents gxw410x_qui zip SCREENSHOT OF ADVANCED SETTINGS CONFIGURATION PAGE SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE SCREENSHOT OF CHANNELS CONFIGURATION PAGE SCREENSHOT OF FXO LINES CONFIGURATION PAGE SCREENSHOT OF PROFILE 1 CONFIGURATION PAGE SCREENSHOT OF STATUS CONFIGURATION PAGE D om da owa Grandstream Networks Inc GXW410x User Manual Page 4 of 32 Firmware Version 1 4 1 5 Last Updated 5 2014 WELCOME Thank you for purchasing the Grandstream GX
29. del info GXW4104 or GXW4108 Software Version Program This is the main software release Boot and Loader are not changed often System Up Time This field shows system up time since the last reboot Registered This field indicates whether the different SIP Accounts configured under Channels page are successfully registered to the SIP server s FXO Line Connected This field will give the status of each physical FXO Line connected to the Gateway It will update the status regularly Yes Connected and Idle Busy Connected and Busy No Not connected Additionally it will also provide real time Caller ID information of Incoming as well as Outgoing calls PPPoE Link Up This field shows whether the PPPoE connection is running if connected to DSL modem SAVING THE CONFIGURATION CHANGES Once a change is made press the Update button in the Configuration Menu The GXW410x will display the following screen to confirm that the changes have been saved To activate changes reboot or power cycle the GXW410Xx after all changes are made REBOOTING FROM REMOTE The administrator can remotely reboot the unit by pressing the Reboot button at the bottom of the configuration menu The following screen will indicate that rebooting is underway The user can re login to the unit after waiting for about 30 seconds Grandstream Networks Inc GXW410x User Manual Page 25 of 32 Firmware Version 1 4 1 5 Last Updated 5 2014 VIDEO SURVEILLANCE
30. e incoming PSTN calls are picked up and forwarded to the correct VOIP destination User ID This parameter allows users to configure a User ID or extension number to be automatically dialed upon FXO line off hook SIP Server You also need to specify the Profile of the user id configured above p1 stands for Profile 1 p2 stands for Profile 2 and so on SIP Destination Port Along with the user id and Profile you also have the option to choose the destination port where you would like to send the call By default it should be set to ch1 x 5060 x can be 4 or 8 depending on number of ports We can also specify a different destination for each port For example under User ID we can type in ch1 104 ch2 227 ch3 5 501 ch6 7 856 Under Sip Server we can type in ch1 p1 ch2 4 p2 ch5 p3 Under Sip Destination Port we can type in ch1 2 5060 ch2 7080 ch3 8 5066 This setting allows you to make several options related to facsimile You can select the method T 38 or Pass through G711 You can select the fax transmission rates 2400 4800 7200 9600 12000 14400bps You can enable or disable ECM Error Checking Mode Note The user can only test the parameters for only one of the PSTN lines at the same time In all cases please enter the telephone numbers as if the lines were to Grandstream Networks Inc Firmware Version 1 4 1 5 GXW410x User Manual Page 17 of 32 Last Updated 5 2014 ACCOUNTS General Settings Account Active Account
31. e latest electronic version of this user manual is available on our website http www grandstream com products gxw series gxw410x documents gxw410x usermanual english pdf Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission of Grandstream Networks Inc is not permitted Grandstream Networks Inc GXW410x User Manual Page 5 of 32 Firmware Version 1 4 1 5 Last Updated 5 2014 PACKAGING Unpack and check all accessories Equipment included in the package 1 One GXW410x Unit 2 One universal power adaptor 3 One Ethernet cable CONNECTING THE GXW410X FIGURE 1 DIAGRAM OF GXW410X BACK PANEL GXW410x Power Supply LAN WAN RJ 45 On Off Switch Ethernet Ports VIDEO IN Jack FXO Ports TABLE 1 DEFINITIONS OF THE GXW CONNECTORS LAN or PC CONNECT YOUR THIS PORT IT WILL THEN BE ASSIGNED AN IP ADDRESS FROM YOUR RourER DHCP SERvER THE GXW410x ACTS AS A SWITCH ONLY WAN CONNECT TO THE INTERNAL LAN NETWORK OR PUBLIC INTERNET VIDEO IN Connection for Analog based Video Surveillance Camera RCA AVAILABLE IN HW REVISION 1 ONLY RESET Factory Reset button Press for 7 seconds to reset factory default settings POWER SUPPLY Power adapter connection OFF ON Off On switch FXO1 FXO8 FXO ports to be connected to physical PSTN lines from a traditional PSTN PBX or PSTN Central Office NOTE GXWA10x acts as bridge on
32. e upgrade and configuration via HTTP For example ttp provisioning mycompany com 6688 Grandstream 1 0 0 54 6688 is the specific TCP port that the HTTP server is listening at it can be omitted if using default port 80 Note If Auto Upgrade is set to No GXW410x will only do HTTP download once at boot up IP address or domain name of firmware server IP address or domain name of configuration server Default is blank If configured GXW410x will request firmware file with the prefix This setting is useful for ITSPs End user should keep it blank Default is blank End user should keep it blank Default is blank End user should keep it blank Default is blank End user should keep it blank Default value is No If set to Yes configuration file will originate from the DHCP server Choose Yes to enable automatic upgrade and provisioning In Check for new firmware every field enter the number of minutes to enable GXW410x to check the server for firmware upgrade or configuration When set to No GXW410x will only do upgrade once at boot up Other options are Always check for New Firmware Check New Firmware only when F W pre suffix changes Always skip the Firmware check The IP address or URL of System log server This feature is especially useful for ITSP Internet Telephone Service Provider Grandstream Networks Inc Firmware Version 1 4 1 5 GXW410x User Manual Page 14 of 32 Last Updated 5 2
33. ealize disconnect tone Please configure accurate Call Progress Tones on Channels webpage based on PSTN provider or traditional PBX settings If you are not sure if this option should be enabled or what Call Progress Tones are required please refer to Table 9 FXO Lines Test Tab Definition This tool will run an automated test to determine the proper PSTN configuration that the gateway should have to work with your Service Provider or analog PBX Default is No This should be set to Yes only if the FXO lines are subscribed to PR service from PSTN Service provider It is merely a PR detect feature Note If there is no PR service from provider on the FXO line and this setting is configured to Yes calls will not be successful Default is No If PSTN providers use the CAS then this option should be enabled The Call Answer Supervision CAS is for billing the telephone exchange and the Grandstream Networks Inc Firmware Version 1 4 1 5 GXW410x User Manual Page 21 of 32 Last Updated 5 2014 Silence Timeout Incoming Call Timeout AC Termination Impedance Number of Rings Before Pickup Caller ID Scheme Caller ID Transport type DIALING Wait for Dial tone Stage Method customer need an accurate indication of calls through a network Terminate call after long silence detected Default is 60 seconds max 65536 Default value is 6 seconds Incoming call will stop ringing when not picked up given a specific period of
34. ected to the gateway to perform the test by calling into it this is why you will have to enter the telephone number for a second line to help with the test To perform the test please select the line you want to test and the desired test to be performed Enter the information for this line as well as a second line if necessary Then click on the update button and then reboot Log back in and now you should see the information for the line selected as well as the check box already marked already there Go ahead and start the test now please wait a few minutes until the test is done Notes It is not required to enter a telephone number when testing for impedance as the system does not place any actual calls for the test If you log into the Web Interface while the test is running will not interrupt the process Enter the telephone PSTN number that corresponds to this line Enter it as if you were going to dial it locally Select this box if you want to test for impedance on the line that is on the same row as the checked box Remember that you can only check one item at the same time Select this box if you want to test for call progress tones and current disconnect threshold on the line that is on the same row as the checked box Remember that you can only check one item at the same time Enter an external telephone PSTN number to be used as an auxiliary number for the test This is used only if we do not have at least 2 PSTN lines c
35. ible to store ALL of the firmware with different version in one single directory Similarly Config File Prefix and Postfix allows device to download the configuration file with the matching Prefix and Postfix Thus multiple configuration files for the same device can be stored in one directory In addition when the field Check New Firmware only when F W pre suffix changes is set to Yes the device will only issue firmware upgrade request if there are changes in the firmware Prefix or Postfix MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD When Automatic Upgrade is set Yes every the auto check will be done in the minute specified in this field If set to daily at hour 0 23 Service Provider can use P193 Auto Check Interval to have the devices do a daily check at the hour set in this field with either Firmware Server or Config Server If set to weekly on day 0 6 the auto check will be done in the day specified in this field This allows the device periodically check if there are any new changes need to be taken on a scheduled time By defining different intervals in P193 for different devices Server Provider can spread the Firmware or Configuration File download in minutes to reduce the Firmware or Provisioning Server load at any given time Automatic Upgrade 2 10080 6 Yes every minutes 60 5256000 1 1 C Yes daily at hour 0 23 C Yes weekly on day 0 6 Grandstream Networks Inc GXW410x User Man
36. igits 1 2 3 4 5 6 7 8 9 0 A a B b C c D d 2 Grammar x any digit from 0 9 at least 2 digit number xx at least 2 digit number exclude 3 5 any digit of 3 4 or 5 147 any digit 1 4 or 7 2 011 replace digit 2 with 011 when dialing WARNING illegal input will fall back to default Example 1 369 11 1617xxxxxxx Allow 311 611 911 and any 10 digit numbers of leading digits 1617 Example 2 1900x lt 1617 gt xxxxxxx Block any number of leading digits 1900 and add prefix 1617 for any dialed 7 digit numbers Example 3 1xxx 2 9 xxxxxx lt 2 011 gt x Allow any length of number with leading digit 2 and 10 digit numbers of leading digit 1 and leading exchange number between 2 and 9 If leading digit is 2 replace leading digit 2 with 011 before dialing Example 4 x x Allow any length of number with leading or in number to dial Default PSTN Outgoing x Note If you do not plan to use this feature set to default x Default 600ms This value can accept any value in the 100 2000ms range Default Yes No means to use DTMF parameter settings according to DTMF Digit Length DTMF Digit Volume and DTMF Dial Pause Default value is 100ms Please note that the value will be multiplied by 10ms Default value is 11dB Default value is 100ms Please note that the value will be multiplied by 10ms Grandstream Networks Inc Firmware Version 1 4 1 5 G
37. lly to the FXS Gateway through the GXW410x TABLE 3 FXS ABD FXO GATEWAY CCONFIGURATION EXAMPLE GXW400x GATEWAY GXW410x GATEWAY Profile 1 Advanced Seitings SIP Server Set it to IP Address of GXW410x STUN Server Blank Use Random Port No SIP Registration No Outgoing Call without Registration Yes NAT traversal No Advanced Settings FXO lines STUN Server Blank Wait for Dial Tone Y or N whichever works for your PSTN Service Provider Stage Method 1 Unconditional Call Forward to VOIP ch1 8 444 ch1 8 p1 ch1 8 5060 Channels 1 8 5060 Profile 1 Grandstream Networks Inc GXW410x User Manual Page 9 of 32 Firmware Version 1 4 1 5 Last Updated 5 2014 Local SIP Listen port For VOIP to PSTN calls 5060 Profile 1 SIP Server Set it to IP Address of GXW400x SIP Registration No NAT traversal No Grandstream Networks Inc GXW410x User Manual Page 10 of 32 Firmware Version 1 4 1 5 Last Updated 5 2014 FEATURES GXWA410x is a next generation IP voice and video gateway that features full interoperability with leading IP PBXs SoftSwitches and SIP platforms The Gateway series offers superb voice and video quality traditional telephony functionality simple configuration feature rich functionality and an additional video port that enables the gateway to act like a video surveillance gateway SOFTWARE FEATURES OVERVIEW e 4and8 FXO port media gateways e Video surveillance port Available in HW
38. ly if a device is connected to the LAN port this device will get an ip in same subnet as the WAN IP NAT is disabled Grandstream Networks Inc GXW410x User Manual Page 6 of 32 Firmware Version 1 4 1 5 Last Updated 5 2014 FIGURE 2 DIAGRAM OF GXW410X DISPLAY PANEL GXW410x Display TABLE 2 DEFINITIONS OF THE GXW DISPLAY PANEL Power LED Indicates Power Remains ON when Power is connected and unit is turned ON Ready LED Remains ON after boot up LAN LED Indicates WAN port activity in the back side PC LED Indicates LAN port activity in the back side Video LED Remains solid green on boot up If Video IN terminal is connected indicates video activity Available in HW revision 1 Only LEDs 1 8 Indicate status of the respective FXO Ports on the back panel Busy ON Available OFF NOTE All LEDs display green when ON The Ready light will only be ON when the network interface is ready and the Web User Interface is accessible During a firmware upgrade or configuration download the following LED pattern will be observed Power Ready Video and WAN LEDs will be ON The FXO port LED will keep flashing during download and then stay OFF while the new files are written The entire process may take between 20 to 30 minutes The firmware upgrade is complete when you can login into the web configuration pages Grandstream Networks Inc GXW410x User Manual Page 7 of 32 Firmware Version 1 4 1 5 Last Updated 5 2014 APPLICATION DES
39. mware Version 1 4 1 5 GXW410x User Manual Page 15 of 32 Last Updated 5 2014 Layer 2 QoS Video Surveillance version 1 only Date amp Time NTP server HW Allow DHCP Option 42 to override an NTP server Self Defined Time Zone Yes No Optional Rule SETTINGS General settings Use NAT IP STUN Server Call Settings G723 Rate Voice Frames per Tx This contains the value used for layer 2 VLAN tag 802 14 VLAN tag Default value is 0 Range lies from 0 to 4095 802 1p Priority value Default value is 0 Range lies from 0 to 7 The above 2 settings need to be supported on the network and then configured accordingly on the GXW410x Incorrect configuration will cause blocked access which will result in Factory Reset as the only option to renew access Default is No Set to Yes in order to enable the video in port And configure the RTSP port number here default port number 554 URI or IP address of the NTP Network Time Protocol server which will be used by the phone to synchronize the date and time Default value is No If set to Yes the NTP server will originate from the DHCP server This parameter controls whether the displayed time will be daylight savings time or not If set to Yes and the Optional Rule is empty then the displayed time will be 1 hour ahead of normal time The Automatic Daylight Saving Time Rule shall have the following syntax start time end time saving Both start time
40. onnected to the gateway This is only used for CPT and current disconnect threshold testing In order to use this function you will have to monitor the Syslog output This is only reserved for very advanced users This is the time the GXW will wait for the external telephone number to pick up during the test Default is No If selected on Yes then all the results from the test will be applied automatically If you select No you will have to monitor the Syslog output This is only reserved for very advanced users Default is No If selected on Yes then all the test results will be applied to all ports on the gateway If all the lines belong to the same service provider or PBX it will make sense to apply the results to all ports This is the time the gateway will wait to exit the test mode when something unexpected or an error has occurred Grandstream Networks Inc Firmware Version 1 4 1 5 GXW410x User Manual Page 24 of 32 Last Updated 5 2014 CHECK DEVICE STATUS You may access the Device Status page which provides details of the GXW product The Device Status page terms are defined in Table 11 Status Page Definitions TABLE 12 STATUS PAGE DEFINITIONS STATUS Hardware Revision Hardware version number Main Board Interface Board MAC Address The device ID in HEX format This is a very important ID for ISP troubleshooting IP Address This field shows WAN IP address of GXW410x Product Model This field contains the product mo
41. or checksum test fails etc the GXW410x will stop the TFTP HTTP HTTPS process and simply boot using the existing code image in the flash Firmware upgrade may take as long as 15 to 30 minutes over Internet or just 5 minutes if it is performed on a LAN It is recommended to conduct firmware upgrade a controlled LAN environment if possible Grandstream s latest firmware is available http www grandstream com support firmware Overseas users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment Alternatively user can download a free TFTP or HTTP server and conduct local firmware upgrade windows version TFTP server is available for download from http support solarwinds net updates New customerFree cfm Our latest official release can be downloaded from http www grandstream com firmware htm Instructions for local firmware upgrade 1 Unzip the file and put all of them under the root directory of the TFTP server 2 Putthe PC running the TFTP server and the GXW410x device in the same LAN segment 3 Please go to File gt Configure gt Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade 4 Startthe TFTP server in the phone s web configuration page Grandstream Networks Inc GXW410x User Manual Page 28 of 32 Firmware Version 1 4 1 5 Last Updated 5 2014 5 Configure the Firmware
42. pdate button and then reboot Log back in and now you should see the information for the line selected as well as the check box already marked already there Go ahead and start the test now please wait a few minutes until the test is done Notes It is not required to enter a telephone number when testing for impedance as the system does not place any actual calls for the test If you log into the Web Interface while the test is running will not interrupt the process TABLE 9 ACCOUNTS DEFINITIONS When set to Yes the SIP Profile is activated A name to identify a Profile SIP Server s IP address or Domain name provided by VoIP service provider IP address or Domain name of Outbound Proxy or Media Gateway or Session Border Controller Used by GXW410x for firewall or NAT penetration in different network environments If symmetric NAT is detected STUN will not work and ONLY outbound proxy can correct the problem Default is No If set to Yes the client will use DNS SRV to look up server This parameter defines whether the GXW410x NAT traversal mechanism will be activated or not If activated by choosing Yes and a STUN server is also specified then the GXW410x will behave according to the STUN client specification Under this mode the embedded STUN client inside the GXW410x will attempt to detect if and what type of firewall NAT it is sitting behind through communication with the specified STUN server If the detected NAT is a Full
43. ption Use RTP over RTSP TCP will show Check that option box Grandstream does NOT recommend this network environment 6 Close the Preferences window and go to File gt Open Network Stream a Select RTSP as the protocol b Enter the URL in the format of rtsp admin ADMIN_PASSWORD DEVICE_IP_ADDRESS DEVICE_RTSP_PORT Change the blue text according to your configuration e ADMIN_PASSWORD is the device s web configuration password for admin e DEVICE_IP_ADDRESS is the device IP e DEVICE RTSP PORT is the RTSP port setting of the device If the port uses default value 554 the port portion can be omitted from the URL c Click OK to start the video Grandstream Networks Inc GXW410x User Manual Page 26 of 32 Firmware Version 1 4 1 5 Last Updated 5 2014 FIGURE 5 SCREEN SHOT OF VIDEO SURVEILLANCE 5 LC media player File view Settings Audio Wideo Navigation Help ia a gt dq 0 01 22 0 00 00 1 00 Irtsp admin 123456672 72 74 219 2 client side running VLC as monitoring station Grandstream Networks Inc GXW410x User Manual Page 27 of 32 Firmware Version 1 4 1 5 Last Updated 5 2014 SOFTWARE UPGRADE Software upgrade can be done via either TFTP or HTTP The corresponding configuration settings are in the ADVANCED SETTINGS configuration page FIRMWARE UPGRADE THROUGH TFTP HTTP HTTPS To upgrade via TFTP or HTTP HTTPS the Firmware Upgrade and Provisioning upgrade via field needs to be set
44. t Length DTMF Digit Volume DTMF Dial Pause Duration Most implementations require this setting to be configured to 1 Default is 500ms This needs to be equal to or greater than the Current Disconnect threshold setting Once the threshold is reached the gateway can dial out This parameter should only be used if there are PSTN line detection issues Default is rr 1 8 The syntax is pretty straight forward here The rr stands for Round Robin and the numbers stand for the ports that belong to that round robin group For example rr 1 8 gt Round robin within the first 8 ports i e outgoing calls will be forwarded to the next available port within the group of ports 1 to 8 rr 1 3 6 8 rr 2 7 gt Round robin within port 1 3 4 5 6 and 8 Second round robin group within ports 2 and 7 i e outgoing calls to ports 1 3 4 5 6 and 8 will be forwarded to the next available port within this group ONLY Outgoing calls to port 2 and 7 will be forwarded to the next available port between ports 2 and 7 ONLY In order to terminate a call on FXO port 2 or 7 you will need to change its Local SIP Listen port accordingly Default is 99 Syntax to USE this feature prefix that is 99 ch could be anything from 1 to 8 dialing will result in this call forwarded to FXO port ch immediately The Dial Plan feature implemented is applicable for VOIP to PSTN calls only You may configure a dial plan based on the following grammar 1 Accept D
45. the specified registrar The default interval is 60 minutes or 1 hour The maximum interval is 65535 minutes about 45 days This parameter is mostly used by Service Providers It prevents message REGISTER overload of SIP Server in case of downtime due to maintenance or power failure By increasing interval length common message load is decreased Interval range is 1 3600 seconds User can select UDP or TCP Please make sure you re SIP Server or network environment supports SIP over the selected transport method Default is UDP Grandstream implemented SIP Session Timer The session timer extension enables SIP sessions to be periodically refreshed via a SIP request UPDATE or re INVITE Once the session interval expires if there is no refresh via a UPDATE or re INVITE message the session will be terminated Session Expiration is the time in seconds at which the session is considered timed out if no successful session refresh transaction occurs beforehand The default value is 180 seconds The minimum session expiration in seconds The default value is 90 seconds If selecting Yes the phone will use session timer when it makes outbound calls if remote party supports session timer If selecting Yes the phone will use session timer when it receives inbound calls with session timer request If selecting Yes the phone will use session timer even if the remote party does not support this feature Selecting
46. time Selects the impedance of the analog line connected to the FXO port on the GXW410x Here is some basic information which may be helpful for initial configuration 600 Ohm North America 270 Ohm 750 Ohm 150 nF 220 Ohm 820 Ohm 120 nF 220 Ohm 820 Ohm 115 nF 370 Ohm 620 Ohm 310 nF Most of Europe Australia New Zealand Austria Bulgaria Germany Slovakia South Africa UK India YS WH If this parameter is not configured properly you may experience echo or static in the line Please refer to Table 9 FXO Lines Test Tab Definition This tool will run an automated test to determine the correct impedance value to match your lines Default is 4 This is the number of rings the gateway will wait to send the call to the VOIP side in case the Caller ID has yet to be detected If there s CID information the call will be sent right away If your lines don t have the CID service set this to 1 The GXW410x supports 5 different types of schemes 1 Bellcore US standard ETSI FSK during ringing ETSI FSK prior to ringing with DTAS ETSI FSK prior to ringing with LR ETSI FSK prior to ringing with PR ETSI DTMF during ringing ETSI DTMF prior to ringing with DTAS ETSI DTMF prior to ringing with PR ETSI DTMF prior to ringing with PR 0 SIN 227 BT 1 NTT Japanese standard cs G9 Co mI 5 Gy pw Please check with your PSTN service provider or traditional PBX specs for which caller ID
47. traditional analog PBX lines and broadband access who want to extend their traditional PBX to virtually anywhere in the world using the internet Any SIP End point such as Grandstream BugeTone HandyTone GXP 2000 or GXV 3000 are needed in this scenario FIGURE 7 GXW TO EXTEND A TRADITIONAL PBX SCENARIO p Company A Boston MA 6 employees Internet Cloud IP LAN FXO Lines Optional GXW 410x Grandstream IP Phones Any branch anywhere Grandstream Networks Inc GXW410x User Manual Page 31 of 32 Firmware Version 1 4 1 5 Last Updated 5 2014 APPLICATION 3 USING A GXW FOR PURE IP IP COMMUNICATION CONFIGURATION Scenario Four The GXW410x offers an IP to IP pure IP Communications System configuration where all locations use IP phones FIGURE 7 USING A GXW FOR PURE IP IP COMMUNICATION CONFIGURATION Branch A Boston MA 6 employees IPPBX or SIP Server Internet Cloud IPPBX or SIP Server IP LAN GXW 410x GXW 410x A v Grandstream IP Phones Grandstream IP Phones Branch B Denver CO 4 employees Anywhere in the world Grandstream Networks Inc GXW410x User Manual Page 32 of 32 Firmware Version 1 4 1 5 Last Updated 5 2014
48. ual Page 29 of 32 Firmware Version 1 4 1 5 Last Updated 5 2014 RESTORE FACTORY DEFAULT SETTING WARNING Restoring the Factory Default Setting will DELETE all configuration information of the phone Please BACKUP or PRINT out all the settings before you approach to following steps Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider FACTORY RESET Reset Button Reset default factory settings following these four 4 steps 1 Unplug the Ethernet cable 2 Locate needle sized hole on the back panel of the gateway unit next to the power connection Insert a pin in this hole and press for about 7 seconds 4 Take out the pin All unit settings are restored to factory settings Grandstream Networks Inc GXW410x User Manual Page 30 of 32 Firmware Version 1 4 1 5 Last Updated 5 2014 EXAMPLES OF GXW410X CONFIGURATIONS APPLICATION 1 GXW CONNECTED WITH AN IP PBX OR SIP SERVER Scenario A business with a traditional phone system with or without broadband access and an IP PBX or SIP Servers connecting to an Internet Telephone Service Provider ITSP FIGURE 6 GXW CONNECTED WITH AN IP PBX OR SIP SERVER Anywhere in the world C9 ex A IPPBX or SIP Server FXO Lines 4 or 8 GXW 410x ti ti Grandstream IP PSTN Analog APPLICATION 2 USE GXW TO EXTEND A TRADITIONAL PBX SCENARIO Scenario a small business with
Download Pdf Manuals
Related Search