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Manual - Gefen

1. Masking Yes Yes Yes Yes _ Edit System Settings Yes Yes No No No Access Level Administrator Front Panel Group Administrator Operator Slave User Presets Yes Yes Yes Yes Yes Group Presets Yes Yes Yes No No No Yes No No Yes Quick Presets Indicates the capabilities of a user to create edit and access a User Group or Quick preset Access Level Administrator Front Panel Group Administrator Operator Slave i No No Create Groups Yes Yes No Yes Yes Yes No No Manage Group Members Indicates the capabilities of a user to create groups or manage group members page 32 Users Deleting Users Deleting a user will remove that user from the Users list To remove a user from a group without permanently deleting the user profile see Removing Members page 49 Basic Operation 1 Click the Users tab 2 Click on the user to be deleted In the example below we delete the user jeff Users Name Description Access Level admin Administrator admin front panel Fro
2. Basic Operation Web Interface System gt Slave Config EXT CU LAN Delete Device Show Me l MAC Description EXT CU LAN Connected Slaves 1 Delete Device Click this button to delete the selected slave Matrix Controller from the list 2 Show Me Click this button to show the physical location of the device When the Show Me button is clicked the button text will change to Hide Me and the following buttons highlighted in blue will flash on the front panel of the Matrix Controller Click the Hide Me button to stop the buttons from flashing page 165 Basic Operation Web Interface Description EXT CU LAN RandD Slave front panel Front Panel user x IP Displays the IP address of each slave Matrix Controller MAC Displays the MAC address of each slave Matrix Controller Description Displays the description of each slave Matrix Controller User Click this drop down list to select the user page 166 This page left intentionally blank This page left intentionally blank Matrix Controller 3 Advanced Operation Advanced Operation Commenmen factory reset get block get discovery get discovery mode get firmware version get gateway get ip address get ip mode get ipconfig get mask get netmask get telnet access get telnet pass get telnet port get_udp access get udp echo access get udp echo ip get udp echo port get udp port get web p
3. Basic Operation Menu System 10 Press the A or V buttons to select UDP Port 11 Press the OK button to edit the current port setting The first available digit in the port setting will flash 12 Use the numeric keypad to enter the desired listening port The port range is 1 to 65535 Use preceding zeros to pad numbers less than 5 digits For example if the listening port is 23 then you would enter 00023 page 120 Menu System 13 Ifan error is made use the lt or gt to move backward or forward between each digit Basic Operation 14 Press the OK button to save the change 15 Press the A or V button to select the Remote UDP Access setting 16 17 Press the A or V buttons to select either Enabled or Disabled If this option is set to Enabled then remote UDP access will be permitted Otherwise set this option to Disabled to prohibit access using the UDP protocol 18 Press the OK button to save the changes page 121 Basic Operation Menu System 19 Press the A or V button to select the Remote UDP Address setting 20 21 22 23 24 Press the OK button to edit the current selection The first digit in the first digit of the address will flash Use the numeric keypad to enter the desired address If a one or more digits in the address is less then three digits in length then preceding zeros must be used to pad the value For example if one of
4. 00 10 91 03 E 00 1C 91 03 Description MTR D3 D2 B3 00 1 91 04 4 00 1C 91 04 3 00 1 91 04 3 00 1 91 04 4 00 1 91 03 E L 00 1 91 03 C K 00 1 91 03 C The selected outputs will appear under the Associated Outputs list Associated Outputs Search Name EXT HD IRS EXT DVIKVM EXT DVIKVM EXT HDKVM IP 192 168 1 92 192 168 1 94 192 168 1 96 192 168 1 97 MAC 00 10 91 04 4 00 10 91 04 3 00 10 91 03 E 00 10 91 03 C page 44 Description Al B1 D1 C3 Grouos Removing Inputs and Outputs Removing inputs and or outputs is the opposite of adding them Removing an input or output moves it to the Available Inputs or Available Outputs list respectively making it unavailable for routing Basic Operation 1 Click the Groups tab 2 Click the Inputs Outputs tab 3 Click on the desired group 4 Start with either the Associated Inputs or Associated Outputs list The process for removing inputs or outputs is the same In this example we will remove two inputs 5 Select the desired input s Associated Inputs Search Name IP MAC Description EXT HDKVM 192 168 1 86 00 1C 91 03 C DTS blu ray EXT DVIKVM 192 168 1 88 00 10 91 04 3 EXT VGAKVM 00 10 91 03 D 6 Click the arrow icon pointing to the left Name IP MAC EXT HDKVM 192 168 1 86 00 16 91 03 C EXT DVIKVM
5. EEEESERESEREE Inputs Description LG blu ray 2 192 168 1 81 00 10 91 04 31 01 DSPM Coke Auto 3 122 168 182 00 10 5104 41 03 DSMP Gefen products Auto 5 192 168 184 00 10 917 04 30 80 DSMP2 Auto amp 122 168 1 85 00 10 91 03 D2 B8 ViG4 Siggen Auto a 192 168 1 87 00 10 97 0320 0 8 4 none Auto g 192 168 1 88 00 10 91 04 32 08 Roku3 00 10 51 04 30 78 192 168 1 83 Fitzi Teemu 1 Search Inputs Enter the IP address MAC address or the description of the unit to search for under the Inputs column 2 Ch Inputs Displays the channel of the KVM over IP product 3 IP Inputs Displays the IP address of the KVM over IP product You can access the Web interface of the KVM over IP Sender unit by clicking the desired IP address under this column 4 MAC Inputs Displays the MAC address of the product 5 Description Inputs Displays the description of the product By default the product name is used as a description This name can be changed using the Edit Device button 6 Mode Inputs Displays the network mode of the KVM over IP product The different modes are Auto Static and DHCP See the product manual for the KVM over IP for more information about network modes page 152 Basic Operation Web Interface EXT CU LAN Log Out PEEREREESEEEE Outputs Search Ge O GAD B ID Ch IP MAC Description Mode 1 3 192 168 1 89 00 10 91 04 48 5A AZ Auta 1
6. page 75 Basic Operation Menu System 6 Press the Menu button 7 The Menu button on the front panel will glow solid blue and the Network menu will be displayed 8 The menu system contains two menus Network and System Press the A or V buttons to select either menu system 9 Once the desired menu is selected press the OK button to enter the menu system Refer to the following pages for details on each menu system option page 76 Menu System 10 To return to the standby screen press the Back button Basic Operation page 77 Basic Operation Menu System Routing Inputs to Outputs From the standby screen press the In button See Accessing the Menu System page 75 for information on how to display the standby screen The four buttons under the Status window will glow solid blue and the group selection screen will be displayed The currently selected group is displayed in the top row Select the desired group using the lt lt or gt gt soft buttons on the front panel or the lt or gt buttons on the IR remote control page 78 Basic Operation Menu System 4 Once the desired group is selected press the SEL button To return to the previous screen press the BACK button 5 The following screen will be displayed 6 Select the desired input within the group There are two methods gt Select by Input Channel a Use the numbers on the keypad to en
7. f 8 9 aate Procedure The following message box will be displayed Confirmation A WARNING Firmware update will take about 15 minutes Are you sure you want to proceed with Firmware update Cancel Click the OK button to continue Click the Cancel button to cancel the operation Another message box will be displayed indicating that the upgrade process can take up to 15 minutes to complete Please wait while unit is rebooting and upgrade process begins est 15 mins When upgrade is completed a message will appear on front panel display Click the OK button to acknowledge and dismiss the message box The display on the front panel will display the following set of similar messages during the upgrade process REBOOTIWG aa FIRMWARE UPGRATE APPLIED REBOOTIMG FIRMWARE UPGRADE FIRMWARE UPGRATE BUILDING FH FILE RESTORING SETTINGS FIRMWARE UPGRADE FIRMWARE UPGRATE APPLYTHG FIRMWARE FINISHED REBOOTING page 219 e Update Procedure 10 After the firmware upgrade process has completed the passcode screen will be displayed page 220 irmware Update Procedure Updating Sender and Receiver Units Up to 10 Sender and Receiver units can be updated simultaneously using the Matrix Controller This process can be performed automatically or manually We will cover the automatic method first gt Automatic Method
8. i 2 3 Login to the web interface as Admin Click the I O tab GEFEN Multi Purpose Matrix Controller EXT CU LAN Inputs e iP 102 168 1137 tea teh 120 a mus FEEEEEEEEREE Inputs Search Ch IP MAC Description Mode FW ID 1 192 168 71 137 00 10 91 03 0 1 28 Auta Y1 70h 2 192 168 1 120 00 10 91 04 30 78 Auta W1 63dl Jason Presentation Windows Click the desired Sender and or Receiver units to be updated under the Inputs and or Outputs column The selected units will be highlighted in red To select all Sender and Receiver units click the Select All button GEFEN Multi Purpose Matrix Controller EXT CU LAN Outputs ID Ch IP 3 16 2 188 199 ONIC903EB78 CI 4 OICH0CsB0 OI Delete Device Show Me Select All Deselect All Update Firmware Refresh IP Range From 192 168 1 120 To 192 168 1 150 Gateway 192 168 1 1 Subnet Mask 255 255 255 0 Auto Assign page 221 mware Uodate Procedure 4 Click the Update Firmware button jete Device Show Me Select All Deselect All 5 The Update Firmware dialog will be displayed Click the drop down list next to Devices to update simultaneously to optionally select the number of devices to update at once 2 5 or 10 This step is optional Controller EXT CU LAN 4 Ch iP MAC Description Mode FW ID ChIP MAC scription Mode FW 2 OTICHLOLIN7S Windows Nan visa d 26 MUMA onicetocems cr me VFN a PEA ERF S OMIC
9. 192 168 1 88 00 10 91 04 3 EX T VGAKVM 192 168 1 85 00 1C 91 03 D En page 45 Basic Operation Grouos The selected inputs under the Associated Inputs list will be moved under the Available Inputs list Associated Inputs Name EXT HDKVM IP 192 168 1 86 Search MAC Description 00 10 91 03 C DTS blu ra EXT DVIKVM EXT DVIKVM EXT VGAKVM Available Inputs 192 168 1 87 192 168 1 88 192 168 1 85 Search Name IP MAC Description EXT HD2IRS 192 168 1 80 00 1C 91 04 4 LG blu ray EXT DVIKVM 192 168 1 81 00 10 97 04 3 DSPM Coke EXT HD2IRS 192 168 1 82 00 10 91 04 4 DSMP Gefen EXT DVIKVM 192 168 1 83 00 10 91 04 3 Fitzi Teemu EXT DVIKVM 192 168 1 84 00 10 97 04 3 DSMP2 00 1 91 03 C 00 1C 91 04 3 00 1 91 03 D Now when routing inputs to outputs under the Main tab this particular group will have only one input instead of three page 46 Basic Operation Grouos Adding Members Next we need to add users to each group that we created When a user is added to a group the user is referred to as a member 1 Click the Groups tab 2 Click the Members tab 3 Click on the desired group Groups Users assignment DEFAULT Engineering E Add new group Edit name description Delete group Available users Search Name Description Access admin Administrator ad
10. Group BASLA mixi Gefen products Coke Siggen Rokus 11 To return to the list view click the List View icon next to the Matrix View icon EXT CU LAN Log Out page 62 Basic Operation Using Presets The Matrix Controller provides two types of presets User and Group When a user preset is created it will only be available to the user for which it was created When a group preset is created it will be available to all users In the examples below we will illustrate the creation of both a user preset and a group preset Creating User Presets 1 Click the Main tab 2 Click the desired group button 3 Near the bottom of the screen click the Add button next to Presets User GEFEN Multi Purpose Matrix Controller EXT CU LAN Presets User No user presets have been defined 4 The New preset dialog will be displayed New preset Edit Delete Name Required Inputs Outputs Description Select Input 17 D2 Select Input 11 MTR D3 Select Input 12 B3 page 63 Basic Operation Using Presets Enter the name of the preset in the Name field This is required Perform one of the following gt Click the Load Current State button to use the current routing state as a preset If this option is used skip to Step 9 gt Click the drop down list under the Inputs column The drop down list will display all available inputs The Outputs column will list all available outputs
11. Name 1 XT HD2IRS LAN S 6 EXT DVIKVM LAN L S E VIKVM LAN L S E oo Presets User EYI No user presets have been defined Presets Group No group presets have been defined Description Outputs Displays the description of the product By default the product name is used as a description This name can be changed using the Edit Device button Search Outputs Enter the ID channel name or description of the unit to search for under the Outputs column Route Click this button to route the selected input s output s Cancel Clears the currently selected highlighted inputs and outputs page 145 Cc 2 4 L U Q eo Q 74 aa Web Interface ser admin Administrator Ch Name Cancel Blocked Masked GED Presets User No user presets have been defined Presets Group No group presets have been defined Select All Deselect All 21 SelectAll Click this button to select highlight all devices under Outputs 22 Deselect All Click this button to deselect all devices that are currently selected under Outputs 18 Blocked Masked Legend If a black rectangle appears under the Ch column of the Inputs or under the ID column of the Outputs then the input output is blocked masked See Blocking Inputs page 54 and Masking Outputs page 56 for more information 19 Add Presets User Click this button to add a user preset to
12. feature When the Show Me feature is enabled several of the button on the front panel will flash This quickly identifies a unit and is useful when multiple units are being used The default setting is disabled Syntax set showme state Parameters state Type INTEGER Accepts a number from the table below specifying the desired state Disabled Enabled Example set showme 1 SHOWME 1 Related Commands get discovery get discovery mode set discovery set discovery mode page 203 Advanced Operation Mommands set telnet access Enables or disables Telnet access The default setting is enabled Syntax set telnet access state Parameters state Type INTEGER Accepts a number from the table below specifying the desired state Disabled Enabled Example set telnet access 1 TELNET ACCESS 1 Related Commands get telnet access get telnet pass get telnet port set telnet port use telnet login use telnet welcome page 204 Mommands set telnet port Sets the Telnet listening port The default port is 23 Syntax set telnet port port Advanced Operation Parameters port Type INTEGER The Telnet listening port The port number can be between 0 and 65535 Example set telnet port 23 TELNET PORT 23 Related Commands get telnet access get telnet pass get telnet port set telnet access use telnet login use telnet welcome page
13. front panel Berenice John It should be noted that users only have routing access to the group or groups to which they are assigned Let s look at an example page 28 Basic Operation Groups Users and Members The user Berenice is currently assigned to Sales and she will only be able to access the set of inputs and outputs that are within the Sales group She cannot access the inputs and outputs in the Accounting group because she is not a member of that group front panel Berenice John Now let s add Berenice to the Accounting group When logging in to the Web interface Berenice will now be able to access the inputs and outputs under both the Sales group and the Accounting group front panel Berenice Berenice John page 29 Creating Users The Matrix Controller includes two default users admin and front panel When a user is created they can have one of the following access levels Administrator Group Administrator or Operator By default both admin and front panel users have Administrator access Creating users requires Administrator access Basic Operation 1 Click the Users tab Users Name Description Access Level admin Administrator admin front panel Front Panel user admin 2 Click the Add User button admin Administrator front panel Front Panel user Edit User Delete User page 30 Basic Operation Users The Add User dialog
14. 2 From the standby screen press the Menu button See Accessing the Menu System page 75 for information on how to display the standby screen 3 The Network menu will be displayed 4 Press the A or V buttons to select the System menu page 134 Menu System 5 Press the OK button to enter the menu The current IR Channel will be displayed Basic Operation 6 Press the A or V buttons to select the Factory Reset option 7 Press the OK button to continue 8 The Matrix Controller will prompt you to confirm that you wish to proceed 9 Press the A or V buttons to select between Yes and No options gt To reset the Matrix Controller to factory default settings select Yes and press the OK button gt To cancel the procedure select No and press the OK button page 135 Menu System 10 If the Matrix Controller is reset the following message will be displayed Basic Operation 11 After about 30 seconds the passcode screen will be displayed page 136 Rebooting the Matrix Controller is identical to disconnecting and reconnecting the power supply on the back of the unit Rebooting the Matrix Controller may be required after changing specific system settings Rebooting does not reset the Matrix Controller to factory default settings To reset the Matrix Controller see Resetting the Matrix Controller page 133 1 From the standby screen press the Menu button See Access
15. 205 Advanced Operation Mommands set udp access Enables or disables UDP access The default setting is enabled Syntax set_ udp access state Parameters state Type INTEGER Accepts a number from the table below specifying the desired state Disabled Enabled Example set udp access 1 UDP ACCESS 1 Related Commands get_udp access get udp echo access get udp echo ip get udp echo port get udp port set udp echo access set udp echo ip set udp echo port set udp port page 206 Advanced Operation set udp echo access Enables or disables UDP echo Syntax Seet udp echo access State Parameters state Type INTEGER Mommands Accepts a number from the table below specifying the desired state Disabled Enabled Example set udp echo access 0 UDP ECHO ACCESS 0 Related Commands get_udp access get udp echo access get udp echo ip get udp echo port get udp port set_udp access set udp echo ip set udp echo port set udp port page 207 Advanced Operation set udp echo ip Mommands Sets the UDP echo IP address The IP address must be entered using dot decimal notation Syntax set udp echo ip addr Parameters addr Type ADDRESS The UDP IP address which will receive the echo response Example set udp echo ip 10 5 64 158 UDP ECHO IP 10 5 64 158 Related Commands get_udp access get udp echo access get
16. Editing Quick Presets The number assignment for a quick preset user or group can be changed if desired In addition the preset Name and Inputs can be changed as well In order for a quick preset to be edited a user or group preset must exist 1 Login to the web interface as front panel 2 Click the Main tab 3 Click the desired group button to display the available inputs and outputs 4 Click the Preview Edit button under the preset user or group to be edited Presets User All blu ray Presets Group No group presets have been defined 5 The Preview preset dialog will be displayed 6 Click the Edit button Preview preset 1 All blu ray Route Delete Search Inputs Inputs Outputs Description LG blu ray LG blu ray LG blu ray page 72 Using Presets 7 The Edit preset dialog will be displayed 8 Click the drop down list and select the desired preset Edit preset 1 All blu ray Route Edit Load Current State Save Name All blu ray Basic Operation Search Inputs Inputs Outputs 1 LG blu ray 1 LG blu ray 9 Click the Save button to save the changes If an existing quick preset is selected from the drop down list then saved the following message box will be displayed Quick Preset already assigned Do you wish to overwrite Cancel OK gt Cli
17. at atime If more than one device is selected then the Edit Device button will be disabled Inputs Search Getting Started MAC Description 192 168 1 80 00 1C 91 04 41 09 LG blu ray 2 192 168 1 81 00 1C 91 04 31 01 DSPM Coke a OAC DS SS 5 192 169 1 84 00 1C 91 04 30 80 192 168 1 85 00 10 91 03 02 88 192 168 1 87 00 10 91 03 C0 8A 192 168 1 88 00 1C 91 04 32 08 Roku3 192 168 1 83 00 1C 91 04 30 78 Fitzi Teemu 192 168 1 86 00 10 91 03 02 48 DTS blu ray Add Device Edit Device Delete Device Show Me Select All d The Edit Device dialog box will be displayed Edit Device la N Hame ExT HDZIRS LANH 5 Web GUI Port 80 EOE MAC OO 10 71 04 4103 Telnet Port 23 IP 192 168 1 82 FW Version V1 63hs IF Mode Static HW Wersian ast1510hv Gateway 192 168 1 1 Web GUI https 192 168 1 82 80 EEOC ee Subnet 255 255 755 0 Description EXT HD2IRS LAN 5 Save Cancel page 24 Device Configuration e The default device name will be displayed in the Description field Click in the Description field and change the name Web GUI http 192 168 1 82 80 Description f EXT HDZIRS LAN 5 Getting Started f Click the Save button on the Edit Device dialog Web Gul http 192 166 1782 60 Description DSMP Gefen products Cancel g The processing message box will be displayed and after a few seconds the device description will be updated Search MAC Description 192 168
18. is 192 168 1 74 The default IP address for the video port LAN 2 is 192 168 1 75 Syntax set ip address port addr Parameters port Type INTEGER Accepts a number from the table below specifying the desired port Control Port LAN 1 Video Port LAN 2 addr Type ADDRESS The IP address of the Matrix Controller This address must be specified in dot decimal notation Example set ip address 2 192 168 1 75 IP ADDRESS 192 168 1 75 Related Commands get gateway set gateway get ip address set ip mode get ip mode set netmask get ipconfig set port mode get netmask set web port get web port page 198 Mommands set ip mode Sets the IP mode fro the Control Network to either DHCP or Static The Video Network IP mode is set to Static and cannot be changed Syntax set ip mode port mode Parameters port Type INTEGER Accepts a number from the table below specifying the desired port Control Port LAN 1 Video Port LAN 2 mode Type INTEGER Accepts a number from the table below specifying the desired mode Static DHCP Example set ip mode 1 1 IP MODE 1 1 Related Commands get gateway set gateway get ip address set ip address get ip mode set netmask get ipconfig set port mode get netmask set web port get web port page 199 Advanced Operation set mask Masks the specified output Syntax set mask ch Parameters ch Type I
19. see Front Panel Timeout page 131 1 From the standby screen press the Menu button See Accessing the Menu System page 75 for information on how to display the standby screen 2 The Network menu will be displayed 3 Press the A or V buttons to select the System menu page 129 Basic Operation 4 Menu System Press the OK button to enter the System menu The IR Channel setting will be displayed Press the A or V buttons to select the Auto Lock Timeout menu Press the OK button to enter the Auto Lock Timeout menu The current setting will be displayed The default setting is enabled Press the A or W buttons to enable or disable the Auto Lock feature For this example we will leave the setting on enabled Press the OK button to save the changes The saved setting will be displayed page 130 By default the front panel will automatically lock after five minutes This timeout value can be adjusted between one and ten minutes 1 From the standby screen press the Menu button See Accessing the Menu System page 75 for information on how to display the standby screen 2 The Network menu will be displayed 3 Press the A or V buttons to select the System menu page 131 4 Press the OK button to enter the System menu The IR Channel setting will be displayed 6 Press the OK button to enter the Time Out In Min menu The current timeout value will be di
20. use telnet login use telnet welcome page 183 Advanced Operation get telnet pass Mommands Returns the Telnet password status The value returned is one of the following Telnet password not required Telnet password required Syntax get telnet pass Parameters None Example get telnet pass TELNET PASS 0 Related Commands get telnet access get telnet port set telnet access set telnet port use telnet login use telnet welcome page 184 Advanced Operation get telnet port Returns the Telnet listening port Syntax get telnet port Parameters None Example get telnet port TELNET PORT 23 Related Commands get telnet access get telnet pass set telnet access set telnet port use telnet login use telnet welcome page 185 Mommands Mommands get udp access Returns the UDP access status The value returned is one of the following UDP access disabled Advanced Operation UDP access enabled Syntax get udp access Parameters None Example get_udp access UDP ACCESS 1 Related Commands get udp echo access get udp echo ip get udp echo port get udp port set_udp access set udp echo access set udp echo ip set udp echo port set udp port page 186 Advanced Operation get udp echo access Mommands Returns the UDP echo access status When enabled the UDP server returns an identical copy of th
21. 1 Click the Groups tab 2 Click the Inputs Outputs tab 3 Click on the desired group 4 Select the desired inputs under the Available Inputs list All available input devices detected by the Matrix Controller will be listed under the Available Inputs list Add new group Edit name description Delete group Available Inputs Search Name IP MAC Description EXT HD2IRS 192 168 1 80 00 10 91 04 4 EXT DVIKVM 192 168 1 81 00 10 91 04 3 EXT HD2IRS 192 168 1 82 00 1C 91 04 4 DSMP Gefen EXT DVIKVM 192 168 1 83 00 10 91 04 3 Fitzi Teemu EXT DVIKVM 192 168 1 84 00 1C 91 04 3 DSMP2 EXT HDKVM 192 168 1 86 00 1C 91 03 C EXT DVIKVM 192 168 1 87 00 1C 91 03 C none XT DVIKVM 192 168 1 88 00 1C 91 04 3 XT VGAKVM 192 168 1 85 00 91 03 D VGA Siggen IP MAC Description 192 168 1 80 00 1C 91 04 4 LG blu ray 192 168 1 81 00 1C 91 04 3 DSPM Coke n 192 168 1 82 00 1 91 04 4 DSMP Gefen 192 168 1 83 00 1C 91 04 3 Fitzi Teemu 192 168 1 84 00 1 91 04 3 DSMP2 192 168 1 86 00 1 91 03 C 192 168 1 87 00 1 91 03 C none AIKVM 192 168 1 88 00 1 91 04 3 SAKVM 192 168 1 85 00 10 91 03 D WGA Siggen page 42 Grouos 6 The selected inputs will appear under the Associated Inputs list Associated Inputs Search Basic Operation Name IP MAC Description EXT HDKVM 192 168 1 66 00 1C 91 03 C DTS
22. 1 80 00 10 917 04 41 09 LG blu ray 192 168 1 81 00 1C 97 04 31 01 DSPM Coke 00 16 91 04 41 03 DSMP Gefen products h Repeat steps a g for each device under both the Input and Output list page 25 This page left intentionally blank Matrix Controller Basic Operation Groups Users ano isan o In order to introduce a level of organization to how end users interact with the Matrix Controller it is important to first define the concepts of groups users and members gt Agroup is a collection of both members and inputs outputs Groups are created under the Groups tab in the Web interface See Creating Groups page 38 Basic Operation gt Auseris a name identifier that is created and assigned an administrator or operator access level We ll discuss access level in the next section Users are created under the Users tab in the Web interface See Creating Users page 30 gt Amember is a user that has been assigned to a group It is important to make the distinction between a user and a member Members are managed under the Groups gt Members tab in the Web interface See Adding Members page 47 Now that we have defined each term we can put them together in an illustration In the diagram below we have created two groups Sales and Accounting Each group contains three members The small rectangles within each group represent an arbitrary number of inputs and outputs that are assigned to the group
23. 8 The route details screen will be displayed Menu System From this screen you can Basic Operation a Press the IN button to display the selected input c Press the ADD button to add more outputs See Adding Outputs page 89 for more information d Press the GO button to initiate the routing process page 82 Menu System 9 Press the Back button to exit the route details screen Basic Operation EHTER IHFUT CHAHHEL IH OUT ADD GO page 83 Normally when routing the input is selected first followed by the desired output s However the Matrix Controller also provides the option to select the output s first followed by the input 1 From the standby screen press the Out button See Accessing the Menu System page 75 for information on how to display the standby screen 2 The Out button and the four buttons under the Status window will glow solid blue 3 The group selection screen will be displayed The currently selected group is displayed in the top row page 84 Menu System 4 Press the lt lt or gt gt soft buttons on the front panel or the lt or gt buttons on the IR remote control to list the available groups Basic Operation 5 Press the SEL button on the front panel or the OK button on the IR remote control to select the displayed group To return to the previous screen press the BACK button on the front panel or on the IR remote control J
24. 85 Associated Outputs Name EXT HDKVM EXT DVIKVM EXT HDKVM EXT HD IRS EXT DVIKVM EXT DVIKVM EXT HD2IRS EXT DVIKVM EXT HDKVM EXT HDKVM EXT DVIKVM EXT VGAKVM IP 192 168 1 99 192 168 1 95 192 168 1 100 192 168 1 92 192 168 1 93 192 168 1 94 192 168 1 89 192 168 1 96 192 168 1 97 192 168 1 98 192 168 1 91 192 168 1 90 Search MAC 00 10 91 04 4 00 10 91 04 3 DSMP Gefen 00 10 91 04 3 00 10 91 04 3 00 1 6 91 03 00 10 91 03 C 00 10 91 04 3 00 10 91 03 D 00 1 91 04 4 6 3 522525 RESSREREE 3888888887 659090550555 PEEEETETET siceeeuee SRERERSRERER BSSS88888888 F geese 222388 Search MAC 00 10 91 03 C 00 10 91 03 E 00 16 91 03 C 00 16 91 04 4 00 10 91 04 3 00 10 91 04 3 Ae 00 10 91 04 4 00 10 91 03 E 00 16 91 03 C 00 16 91 03 C 00 10 91 04 3 00 16 97 03 D page 37 Description LG blu ray DSPM Coke Fitzi Teemu DSMP2 DTS blu ray none Roku3 VGA Siggen Description MTR D3 D2 B3 A1 C1 B1 D1 C3 B2 C2 A3 Grouos Basic Operation Grouos Creating Groups A group contains both a set of units inputs and outputs for routing Within each group one or more members are included Once a group is created we can add the units and the users that will be able to access them An unlimited number of groups c
25. Basic Operation Inputs O Jutputs 6 Click where the mouse cursor is located The square indicated by the highlighted column and row will turn red page 60 Routing 7 Select any additional inputs and outputs using the same process In our example we also wanted to route DSMP2 to 12 B3 Groups DEFAULT Engineering Dynamic Help Click on Route to confirm your changes or Cancel to revert Basic Operation Inputs 11 MTR D3 8 After the desired inputs and outputs are selected click the Route button in the lower left corner of the screen GEFEN Multi Purpose Matrix Controller EXT CU LAN Zoom O Presets User BALI No user presets have been defined Presets Group Add No group presets have been defined page 61 Routing 9 To access the matrix view for a different group click the desired group button 10 The matrix view for the selected group will automatically be displayed Geren Multi Purpose Matrix Controller EXT CU LAN Log Out P E LEC 00 CF Zom Oa Presets User No user presets have been defined Presets Group BASLA mixi Gefen products If the matrix view extends beyond the window use the Zoom slider bar to fit the matrix view within the window C Geren Multi Purpose Matrix Controller EXT CU LAN Presets User No user presets have been defined Zoom E Presets User No user presets have been defined Presets
26. Humidity Storage Temperature Storage Humidity MTBF Dimensions W x H x D without rack ears 17 x 3 5 x 2 7 432mm x 88mm x 68mm Dimensions W x H x D with rack ears Unit Weight e 19 x 3 5 x 2 7 482mm x 88mm x 68mm 3 7 Ibs 1 7 kg page 232 Bo A Accessing menu system 75 Access level 142 setting 31 151 Adding groups See Creating groups inputs 42 outputs 42 89 users 47 Administrator See Users creating Blocking inputs 54 C Changing passcode 34 Combined Mode 9 Commands factory_reset 172 get block 173 get_discovery 174 get discovery mode 175 get_firmware_version 176 get_ gateway 177 get_ip address 178 get_ipconfig 180 get_ip mode 179 get mask 181 get netmask 182 get telnet access 183 get telnet pass 184 get telnet port 185 get udp_access 186 get_udp_echo_access 187 get udp_echo_ip 188 get udp_echo_port 189 get udp_port 190 get web_port 191 help 192 p 214 r 215 reboot 193 set_block 194 set_discovery 195 set_discovery_mode 196 set_gateway 197 set_ip_address 198 set_ip_mode 199 set_ mask 200 set_ netmask 201 set_ port mode 202 set_ showme 203 set_telnet_access 204 set_telnet_port 205 set_ udp access 206 set_ udp echo_access 207 set_udp_echo_ip 208 set_ udp _echo_port 209 set_ udp port 270 set_ web_port 211 use_telnet_login 212 use_telnet_welcome 213 Creating groups 38 members See Creating
27. Menu System page 75 for information on how to display the standby screen The Network menu will be displayed Press the OK button to enter the Network Menu menu Press the A or V buttons to select Telnet TCP Settings page 113 10 Menu System Press the OK button to enter the menu The current TCP access status will be displayed Press the A or V buttons to select either Enabled or Disabled This setting is used to allow or prevent TCP access In this example we will leave the TCP access setting as Enabled Press the OK button to save the current changes For this example we will leave the setting as Enabled page 114 11 Press the OK button to edit the current port setting The first available digit in the port setting will flash 12 Use the numeric keypad to enter the desired listening port The port range is 1 to 65535 Use preceding zeros to pad numbers less than 5 digits For example if the listening port is 23 then you would enter 00023 13 Ifan error is made use the lt or gt to move backward or forward between each digit page 115 Basic Operation 14 Menu System Press the OK button to save the change 15 Press the A or V button to select the Welcome Message setting 16 ve 18 Press the OK button to edit the current setting Press the A or V buttons to select either Enabled or Disabled If this option is set to Enabled then t
28. Telnet port of the device must be provided Edit Device Click this button to edit settings and description of the selected device Delete Device Click this button to remove a device from the list Show Me Click this button to activate the show me feature on the selected device This button will remember the show me state of a device For example if a selected device is in Show Me mode then the button will display as Hide Me Conversely if a selected device is not in Show Me mode then the button will be displayed as Show me Select All Click this button to select all devices under both the Inputs and Outputs column Update Firmware Click this button to update the selected units with the latest version of firmware This button will only be selectable if one or more Inputs or Outputs are selected See Updating Sender and Receiver Units page 221 for more information Auto Assign Click this button to auto assign the IP address ID and Channel of the selected device s This button should only be used if there are conflicting ID numbers outputs only or Channel numbers inputs only Refresh Click this button to refresh the page This button should be used instead of the refresh function of the Web browser page 155 Basic Operation Web Interface o IP Range From 192 168 1 80 To 192 168 1 105 23 24 25 26 GEFEN Multi Purpose Matrix Controller EX
29. This product uses UL or CE listed power supplies vi This product uses software that is subject to open source licenses including one or more of the General Public License Version 2 and Version 2 1 Lesser General Public License Version 2 1 and Version 3 BSD and BSD style licenses Distribution and use of this product is subject to the license terms and limitations of liability provided in those licenses Specific license terms and Copyright Notifications are provided in the source code For three years from date of activation of this product any party may request and we will supply for software covered by an applicable license e g GPL or LGPL a complete machine readable copy of the corresponding open source code on a medium customarily used for software interchange The following software and libraries are included with this product and subject to their respective open source licenses Linux vii Features and Packing Hist Features Detects configures and controls all Gefen Video and KVM over IP products Built in web server allows access from any web enabled device including phones tablets and PCs Two Ethernet ports with independent IP and MAC Addresses allow segregation of Video KVM LAN and control LAN and help provide separate security layers for administrators and end users Seamless integration with Gefen Syner G software allows for quick installation and configuration on a network e Aut
30. blu ray EXT DVIKVM 192 168 1 88 00 10 91 04 3 Roku3 EXT VGAKVM 192 168 1 85 00 1C 91 03 B VGA Siggen Select the desired outputs under the Available Outputs list to be associated with this group All available output devices detected by the Matrix Controller will be listed under the Available Outputs list ailable Outputs me T HDKVI T BVIKVM T HDKVM T HD2IRS T DVIKVML T DVIKVM T HD2IRS T DVIKVM T HDKVIM T HDKVIM 192 168 1 91 T DVIKVM T VGAKVM IP 192 168 1 99 192 168 1 95 192 168 1 100 192 168 1 92 192 168 1 93 192 168 1 94 192 168 1 89 192 168 1 96 192 168 1 97 192 168 1 98 192 168 1 90 Search MAC 00 10 91 03 C 00 16791 03 E 00 10 91 03 C 00 1 91 04 4 00 16 91 04 3 00 1 91 04 4 00 1 91 03 E 00 1 91 03 C 00 10 91 03 C 00 1C 91 04 3 00 1 91 03 D page 43 Description MTR D3 D2 B3 C1 Basic Operation Grouos Press the arrow icon pointing to the right to move the selected outputs under the Associated Outputs list ailable Outputs me T HDKVM T DVIKVM T HDKVM T HDZIRS T DVIKVM T DVIKVML T HD2IRS T DVIKVM T HDKVMM T HDKVIM IP 192 168 1 99 192 168 1 95 192 168 1 100 192 168 1 92 192 168 1 93 192 168 1 94 192 168 1 89 192 168 1 96 192 168 1 97 192 168 1 98 Search MAC 00 1C 91 03 0
31. but complete the following steps before saving the preset See Creating User Presets page 63 or Creating Group Presets page 66 for more information If a user or group preset already exists see Editing Quick Presets page 72 for more information 5 Click the Quick Presets drop down list next to the name of the preset and select the desired preset 1 8 If this drop down list is not shown verify that you are logged in as front panel New preset Edit Load Current State Save Name All blu ray Inputs Outputs 1 LG blu ray 1 LG blu ray a 1 LG blu ray f page 70 Basic Operation Using Presets Click the Save button The Preset dialog will be displayed gt Click the Route button to instantly execute this preset gt Click the Edit button to edit the preset gt Click the Delete button to delete the preset gt Click the Cancel button to return to the Main tab Preview preset 1 All blu ray Route Edit Cancel Do Search Inputs Search Outputs Inputs Outputs ID Description Description LG blu ray D2 LG blu ray MTR D3 LG blu ray B3 Note that when a quick preset is created the quick preset number may not be the same as the preset number In the example above we created preset 1 However when we created the quick preset we assigned it quick preset 2 Route Load Current State Save Name All blu ray page 71 Basic Operation Using Presets
32. button will glow solid blue 2 The output selection screen will be displayed and the four buttons under the Status window will glow solid blue 3 Use the lt or gt buttons to select the desired group NEE GI T Ral i Ter 5 BACK i page 91 4 Press the SEL soft button on the front panel or press the OK button on the IR remote control ENGINEERING _ oe O Use the numeric buttons to enter the desired output to be masked In the example below we will mask output 2 by entering the number 2 Press the OK button to execute the masking process The masking process will be completed once the following screen is displayed To mask additional outputs repeat steps 1 6 To unmask an output repeat steps 1 6 and enter the number of the output that is currently masked page 92 Menu System Selecting Presets Before using the front panel to select presets use the built in Web interface to add and configure presets See Using Presets page 63 for more information To access routing presets use the following procedure Basic Operation 1 From the standby screen press the Preset button See Accessing the Menu System page 75 for information on how to display the standby screen 2 The Enter Preset ID screen will be displayed 3 Select the desired preset There are two methods gt Select by Preset ID a Use the numeric keypad to enter the Preset ID If you make a
33. groups If you wish to create presets that are dependent upon the user refer to Creating User Presets page 63 Cc 2 4 L U Q eo Q 74 aa 1 Click the Main tab 2 Click the desired group button to display the available inputs and outputs 3 Near the bottom of the screen click the Add button next to Presets Groups GEFEN Multi Purpose Matrix Controller EXT CU LAN Log Out Presets Group No group presets have been defined 4 The New preset dialog will be displayed New preset Delete Name Required Inputs Outputs Description Select Input i7 D2 Select Input zjn MTR D3 Select Input 12 B3 page 66 Basic Operation Using Presets Enter the name of the preset in the Name field This is required Perform one of the following gt Click the Load Current State button to use the current routing state as a preset If this option is used skip to Step 8 gt Click the drop down list under the Inputs column Click the drop down list under the Inputs column and select the desired input Only one input can be selected New preset Edit Load Current State Save Name All DSMP Inputs Outputs ID 5 DSMP2 5 DSMP2 z Select Input Select Input 1 LG blu ra 10 Fitzi Teemu For demonstration purposes our group only contains three inputs and three outputs The input s and output s that are displayed in this dialog box will be deter
34. over IP products o Inputs Search IP MAC Description 192 168 1 80 00 10 97 04 41 09 LG blu ray 192 168 1 81 00 10 97 04 31 04 DSPM Coke 192 168 1 82 00 10 97 04 41 03 DSMP Gefen products 192 163 1 84 00 10 91 04 30 80 DSMP2 192 168 1 85 00 10 91 03 D2 B8 ViGA Siggen 192 168 171 867 00 10 97 03 C0 8 4 none 192 168 1 88 00 10 97 04 32 08 Roku 192 168 1 83 00 10 917 04 30 78 Fitzi Teeanw Tk E ieis DB af Be a Inputs Ch IP 1 192 198 109 10 1681 81 1444141113 PEEREREEREEEE how Me Select All Deselect All Update Firmware IP Range From 192 168 1 80 To 192 168 1 105 Gateway 192 168 1 1 Subnet Mask 255 255 255 0 Outputs Search ID IP MAC Description 192 168 1 89 00 10 91 04 48 54 A2 192 168 1 90 00 10 91 03 DA F2 A3 192 168 1 91 00 10 91 04 39 53 c2 192 168 1 92 00 10 94 04 48 BE Ad 192 168 1 93 00 10 91 04 39 3 C1 192 168 1 94 00 10 94 04 39 55 B1 192 168 1 95 00 10 91 03 E8 42 D2 192 168 1 96 00 10 91 03 EB 78 D1 192 168 1 97 00 10 91 03 C8 53 c3 D 6 4y A A k Ww M page 20 Getting Started Device Configuration Enter the provided IP addresses from the IT administrator in the IP Range From and To fields The IP address range should meet the following requirements gt The range should be large enough to include all of the devices that will eventually be added to the network with room for possible expansion gt The IP addresses should be outside of the assigned
35. search for a member under the Members list enter the member name in this text box page 150 Web Interface Users The Users page is used to add edit and delete users You will be asked to create a user password and specify an access evel Administrator Group Administrator or Operator for each user that is created See Creating Users page 30 for more information on user access levels Basic Operation EXT CU LAN Users B Name Description Access Level admin Administrator admin front panel Front Panel user admin Berenice sales Administrator group administrator John sales Representative operator Erica Accounting AR group administrator Kayla Accounting AP operator 2p EB Add User Edit User Delete User 1 Users Displays the name description and access level for all users 2 Add User Click this button to add a user 3 Edit User Click this button to edit the user description access level and password of the selected user This button is enabled when a user is selected 4 Delete User Click this button to delete the selected user This button is enabled only if a user is selected page 151 Web Interface I O The I O page is used to manage all Gefen KVM over IP products that are connected to the network and detected by the Matrix Controller The I O page contains two columns Inputs and Outputs Cc 2 4 L U Q eo Q 74 aa EXT CU LAN Log Qut osup
36. the group See Creating User Presets page 63 for more information 20 Add Presets Group Click this button to add a group preset to the group See Creating Group Presets page 66 for more information 21 Cancel Clears the currently selected highlighted inputs and outputs page 146 Web Interface Groups gt Inputs Outputs This page is used to add inputs and outputs of available KVM over IP device to each group f no groups have been defined they will need to be created If a group is created on this page the group will also appear under the Groups gt Members Cc 2 4 L U Q eo Q 74 aa GEFEN Multi Purpose Matrix Controller EXT CU LAN Inputs Outputs Members _ Groups Devices assignment EB DEFAULT Engineering Sales Qe Add new group Edit name description Delete group 1 Group Name Displays each group that is created as a button 2 Add new group Click this button to create a new group 3 Edit name description Click this button to change the name and or description of the selected group This button is enabled only if a group button is clicked This button is not available when the DEFAULT group is selected 4 Delete group Click this button to delete the selected group This button is enabled only if a group button is clicked This button is not available when the DEFAULT group is selected page 147 Web Interface Groups gt Mem
37. the input is blocked a black rectangle will appear under the Ch column next to the selected input as shown GEFEN Multi Purpose Matrix Controller EXT CU LAN Dynamic Help Select one or more outputs and then click Route to apply changes Inputs maca seek om 5 EXT DVIKVM LAN L S 10 EXT DVIKVN LAN L Inputs BlockOn Block off Ch Name Description a EXT HD2IRS LAN S LG blu ray 5 g ied ald tema DSMP2 k 10 XT DVIKVM LAN L S Fitzi Teemu All outputs to which this input is routed will not longer receive the source signal 7 To unblock an input select the blocked input and click the Block Off button page 55 Cc 2 4 L U Q eo Q 74 aa ReULING Masking Outputs The Matrix Controller allows selected outputs to be masked When an output is masked the signal is blocked on the output To block the signal on the input see Blocking Inputs page 54 1 Click the Main tab 2 Click the desired group button 3 Click the desired output s from the Output list In this example we will click on the following outputs D2 and B3 GEFEN Multi Purpose Matrix Controller EXT CU LA Dynamic Hole ee es Inputs Block On Block Off Outputs MaskOn Mask off ID Ch Name Description EXT DVIKVM LAN R 11 2 EXT HDKVM LAN R EXT HDKVM LAN R 4 Click the Mask On button Outputs Mask On Mask off ID Ch Na Description EXT DVIKVM LAN R D2 11 2 EXT HDKV
38. the process to complete Unit B3 has recieved an update file Please wait for the process to complete Unit D3 has recieved an update file Please wait for the process to complete Update of unit Jason Presentation complete It will now reboot Update of unit Siggen complete It will now reboot Update of unit DirecTV complete It will now reboot Update of unit A1 complete It will now reboot Update of unit D2 complete It will now reboot Update of unit B3 complete It will now reboot Update of unit D3 complete It will now reboot The firmware update process is now complete You may close this window Clo 11 Once the firmware update process has completed noted by the message at the bottom of the window click the Close button on the Update Firmware dialog page 224 4 Firmware Update Procedure Custom Method Download the latest firmware for the desired unit s connected to the Matrix Controller Login to the web interface as Admin Click the I O tab GEFEN Multi Purpose Matrix Controller EXT CU LAN n Administrator Outputs ID Ch IP MAC 1 6 192 188 1 199 001C9103E878 2 6 sasan a2 3 6 Shee 4 6 WAD Search Ch IP MAC Description Mode FW ID 1 192 168 1 137 00 10 91 03 0 1 28 Auto W41 70h 2 192 168 1 120 00 10 94 04 30 78 Auto V1 63dl Jason Presentation Windows Click the desired Sender and or Receiver units to be updat
39. udp echo ip get udp echo port get udp port set_udp access set udp echo access set udp echo port set udp port page 208 Advanced Operation set udp echo port Sets the UDP echo communication port Syntax set udp echo port port Parameters port Type INTEGER Mommands The UDP echo port The port number can be between 0 and 65535 Example set udp echo port UDP ECHO PORT 50009 Related Commands get_udp access get udp echo access get udp echo ip get udp echo port get udp port set_udp access set udp echo access set udp echo ip set udp port page 209 Advanced Operation set udp port Sets the UDP listening port The default port is 50007 Syntax set udp port port Parameters port Type INTEGER The UDP port The port number can be from 0 to 65535 Example set udp port 50008 UDP PORT 50008 Related Commands get_udp access get udp echo access get udp echo ip get udp echo port get udp port set_udp access set udp echo access set udp echo ip set udp port page 210 Mommands Mommands ky set_ web port Sets the HTTP listening port for the built in web interface on the Matrix Controller The Matrix Controller must be rebooted after executing this command The default port D setting is 80 D O m 3 Syntax lt set web port port Parameters port Type INTEGER The HTTP listening port The port numb
40. users users 30 D Default Group 36 Deleting groups 40 inputs and outputs See Removing inputs and outputs members See Removing members users 33 Destination UDP IP address See UDP Settings remote UDP address UDP port See UDP Settings remote UDP port Device Configuration 20 Discovery Service enabling disabling 161 find device 161 product description 162 read write status 125 settings 124 page 233 E Editing groups 41 users 34 F Factory settings setting See Resetting the Matrix Controller Features viii Firmware upgrade procedure 278 Front panel layout 2 lockout 129 timeout 131 164 G Group Administrator See Users creating Groups adding inputs and outputs 42 adding users 47 creating 38 Default 36 deleting 40 editing 47 overview 28 presets creating 66 removing inputs and outputs 45 removing members 49 H HTTP Port 105 157 Index 233 Inputs adding 42 blocking 54 removing 45 Installation 9 Introduction 2 IP Settings Index control gateway 104 HTTP port 105 IP address 102 IP mode 101 setting 100 subnet mask 103 video gateway 111 IP address 108 IP mode 108 setting 107 subnet mask 110 IR channel setting matrix controller 127 IR Remote Control layout 5 L Licensing vii Lock button See Panel layout Locking the Matrix Controller 140 Lockout front panel 129 Logout 142 M MAC Address 157 158 masking 56 Matrix View 58 Members overview 28 Me
41. will be displayed d Type the name of the user in the Name field e Enter a description for the user in the Description field f Click on the Access Level drop down list to select the user access level Operator Group Administrator Administrator or Slave See User Access Level Summary page 32 for detailed information on user access levels Berenice Description Sales Administrator Access Level Group Administrator Administrator Slave Add Cancel Password g Create a password for the user The password can be up to 10 characters in length The password will be masked when entered h Click the Add button Repeat Steps 2 3 for each user that is created Although you may create any user ID you wish it is not recommended to create a user called operator or administrator as this can be confused with the access level of the user page 31 2 4 T Q YL 74 faa User Access Level Summary Users The following tables provide an overview of the features and functions that are available to a user based on their access level General Access Level Administrator Front Panel Group Administrator Operator Slave Password Routing Alphanumeric Yes Numeric Yes Alphanumeric Yes Alphanumeric Yes Numeric Yes Blocking Yes Yes Yes Yes Yes Yes
42. 5 Getting Started Installation Configuring Slave Units More than one Matrix Controller can be connected to a network When using multiple Matrix Controllers one Matrix Controller must be configured as a master and the remaining Matrix Controllers are configured as slave By default each Matrix Controller is configured as a master Matrix Controllers can be configured as a slave in either Combined Mode page 9 or Separate Mode page 13 mode 1 Connect a shielded CAT 5e or better cable from the network to the LAN 1 port of the Matrix Controller that will be configured as a slave 2 Access the web interface of the Matrix Controller and click the System gt Basic Settings tab 3 Click the Slave button The button will turn red when it is activated EXT CU LAN N Configuration ent Configuration to PC uration File page 16 Getting Started 4 sA 6 Installation The following message box will be displayed Confirmation 4 Are you sure you want to change the Multiple CU LAN Configuration Note that there must be exactly one Master unit in the network for the system to function properly You will be returned to the login page after this operation Click the OK button The login screen will be displayed Enter the administrator username and password and then click the Login button Tanew admin Password Return to the System gt Basic Settings tab and click the Reboot
43. 5 255 255 0 Update Firmware Auto Assign 14 Warning Indicates an error has occurred with a device or setting Click the Warning link to get information about the warning For example this warning indicates that the Matrix Controller has detected old firmware on one of the connected devices A Warning Older firmware has been detected on the following devices All features of the Matrix Controller will not work on these devices until each device s firmware has been upgraded to v1 63 or above ntroller i User admin A Output 11 MTR D3 V1 61h Outputs IP 192 168 1 89 192 168 1 90 192 168 171 917 192 168 1 92 192 168 171 893 192 168 1 192 168 1 192 168 1 192 168 1 192 168 1 192 168 1 8 192 168 1 100 Oo 2 a 4 5 6 T g Stop Showing page 154 Cc 2 4 L U Q eo Q 74 aa 15 16 17 18 19 20 21 22 Web Interface Click the Stop Showing button to clear the error or click the OK button to return to the I O tab To restore the error so that it appears use the Reset All Warning button found under the System tab See System gt Basic Settings page 163 for more information Add Device Normally the Matrix Controller will automatically attempt to connect and retrieve device information However if the KVM over IP device has a unique IP address then click this button to add a device to the list The IP address and
44. 92 168 1 90 00 10 91 03 DA F2 A3 192 168 1 91 00 10 91 04 39 53 ce Auta 192 168 1 92 00 10 91 04 48 BE Ad Auta 192 168 1 93 00 10 91 04 30 3E C1 Auto 192 168 1 94 00 10 91 04 30 55 B1 Auta 192 168 1 95 00 1C 91 03 E8 42 k P Meb Ta ee a a Oo Ww o 7 Search Outputs Enter the IP address MAC address or the description of the unit to search for under the Outputs column 8 ID Outputs Displays the ID of the KVM over IP device 9 Ch Outputs Displays the channel of the KVM over IP product 10 IP Outputs Displays the IP address of the KVM over IP product You can access the Web interface of the KVM over IP Receiver unit by clicking the desired IP address under this column 11 MAC Outputs Displays the MAC address of the product 12 Description Outputs Displays the description of the product By default the product name is used as a description This name can be changed using the Edit Device button 13 Mode Outputs Displays the network mode of the KVM over IP product The different modes are Auto Static and DHCP See the product manual for the KVM over IP for more information about network modes page 153 Basic Operation Web Interface Warning Add Device Edit Device Delete Device Show Me Select All FEEEEEEEE Device Show Me Select All Deselect all Update Firmware j From 192 168 1 80 To 192 168 1 105 Gateway 192 168 1 1 Suy Mask 25
45. DHCP range assigned by the network router gt The IP addresses should not be assigned to any existing devices in this range including devices such as laptop computers that may currently be disconnected but which have previously been assigned addresses in this range Add Device Edit Device Delete Device Show Me Select All IP Range Fro p292 168 1 80 To 1927 168 1 105 Gateway 192 Click the Select All button to select all discovered devices under the Input and Output list Any time a device is selected from either list it will be highlighted in red Description Lis blu ray 91 03 00 3A 91 04 32 0848 41 04 30 78 tai Teemu 11 03 02 48 DTS blu ray Mode page 21 Device Configuration 5 Click the Auto Assign button on the right side of the screen under the Outputs list Mode Auto Auto Getting Started Auto Auto Auto Auto Auta Auto Auto Auto s rafcsfs m z g 1c O l D o 5 B D Fj H bo Deselect All Update Firmware Refresh 192 168 1 1 Subnet Mask 255 255 255 0 Auto Assign iiaiai 6 The following message box will be displayed Confirmation x 4 The Auto Assign feature will take several minutes to complete Length of time will depend on the quantity of selected devices Multiple resets on each device will occur during this process The EXT CU LAN will not be accessible during this process Would you like to continue Duri
46. EE TE E E E TE T 152 ROOK Ioer E T 157 Delo deeb Bien re er ener et ee ree a ee ee eee ere 159 NONO OUDE e a yawn in sieeilancaemh E wan Ricniaee tna 160 Newark gt DISCOVEIY Renae eaneneecer enrich tenet teen ment a mente evan in rire te teat trent 161 System gt Basic Settings acca sccecnrie se exeantincnindesawenedeviectncnsdiscew sagetiataeespuetess 163 System gt Slave CONN Os cxccncusacinnt sanesnonescehanaanssetnnedancenechhebesatnnnsencencenaebenatne 165 Advanced Operation COM OS as sce s2 cnet pee Stan cetatec cneenaceneua E E 170 Appendix Firmware Update Procedure acicssnctcdccricnesntcecnsnatanectunicnidexdincredsemensduaceaveniediaaanved 218 Updating the Matrix Controller cccccssssseeeceecesseeeeeseeeseeeeessaaesseeeeseas 218 Updating Sender and Receiver Units ccccssssseeeeeeeeeeseeeeeseenesseeeeeeas 221 Menu System Summary 22sec sccsoresuesleancoc wtvearoateninndonssteteanaihtectadintaciesteednwctaees 229 CeO NS ese scree sh saiese davies doen secon cera acne eedatncddaracncne deen dneneteeeessnesdeuedinedeaee 232 TE E E EATE E T VA E AA N T NT 233 This page left intentionally blank This page left intentionally blank Matrix Controller 4 Getting Started Iintroa c meik page 2 Introduction 1 LCM display Provides feedback and status of the Matrix Controller during various operations 2 Soft buttons Each of these buttons will have a different function dep
47. GEFEN Matrix Controller lt E A User Manvel 9 GEFEN 10 11 12 13 14 15 Important Safety Mome Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this product near water Clean only with a dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install or place this product near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use attachments accessories specified by the manufacturer To reduce the risk of electric shock and or damage to this product never handle or touch this unit or power cord if your hands are wet or damp Do not expose this product to rain or moisture Unplug this apparatus during lightning storms or when unused for long periods of time Refer all
48. HL E D co BACK SEL 192 6 The following screen will be displayed page 85 Basic Operation fa Menu System Select the desired output within the group There are two methods gt Select by Output Channel a Use the numbers on the keypad to enter the number If you make a mistake press the Clear button to erase the entry b Press the OK button to accept the selection gt Browse by Output Press the BROWSE button on the front panel and select the output from a list EHTER OUTPUT CHAMME ERGI 8 JZE page 86 Menu System 7 Select the desired output within the group There are two methods a The output selection screen will be displayed Basic Operation b Press the lt or gt buttons to select the desired input c Press the SEL button on the front panel of the OK button on the IR remote control to select the current input Press the BACK button on the front panel or on the IR remote control to return to the previous screen 8 The route details screen will be displayed From this screen you can TE DETAILS OJT AID G Menu System d Press the ADD button to add more outputs See Adding Outputs page 89 for more information 5 Press the Back button on the front panel or on the IR remote control to exit the route details screen Basic Operation EE i E IR oT An INT page 88 Basic Operation Menu System Adding Outpu
49. M LAN R MTR D3 EXT HDKVM LAN R page 56 Basic Operation 5 6 T ReULING The following message box will be displayed as the selected output is masked ly a Jz Processing Once the outputs are masked a black rectangle will appear under the Ch column next to the selected outputs as shown GEFEN Multi Purpose Matrix Controller EXT CU LAN Engineering Dynamic Help Select one or more outputs and then click Route to apply changes inputs Block On Block off Outputs MaskOn Mask Off Name 5 EXT DVIKVM LAN L S 10 EXT DVIKVM LANL S Outputs Mask On Mask Off ID Ch Name Description EXT DVIKVM LAN R nD EXT HDKVM LAN R 1 2 ay EXT HDKVM LAN R To unmnask an output select the masked output s and click the Mask Off button page 57 Routing By default inputs and outputs are arranged in a list view Matrix view arranges all inputs and outputs in a grid providing an intuitive layout during routing process 1 Click the Main tab 2 Click the desired group button 3 Click the Matrix View icon next to the List View icon C Geren Multi Purpose Matrix Controller EXT CU LAN Main Groups Users Log Out Groups DEFAULT Dynamic Help Select an input output or preset to continue Inputs Block On Block OFF Searc Outputs Ch Name Description 10 Ch THD 2ID lt itroller User admin Administrator 4 The matrix view will be displayed for th
50. MOLINO Galen Products i s 6 ICSI OIDAFT Ao vi Ardid Min Pier Met VIE 392 198 1124 O0ICIOIC24 Roku 3 4 IP RangeFrom 192 168 vom HORIRS LAN Upload eared Devices to update simultaneously 10 Install This Firmware i 2 5 Cancel Update Firmware Ej Automatically Download Latest Firmware Type Filename HDKVM LAN Upload Download DVIKVM LAN Upload DVIKVM LAH L Upload l Download VGAKVM LAN Upload Download HDZIRS LAN Upload Devices to update simultaneously page 222 Click the Automatically Download Latest Firmware button Update Firmware Type HDR VIM LAN DVIKVM LAN DVIKVM LAN L VGAKVIM LAN Automatically Download Latest Firmware Filename pload pload pload Upload Firmware Update Procedure Download Download Download Download The following message will appear as the firmware is downloaded from the Gefen web site After the required firmware is downloaded the name of each firmware file will appear under the Filename column of the Update Firmware dialog Update Firmware Ej Automatically Download Latest Firmware Type HDR VIM LAN DVIKVM LAN DVIKVWM LAN L VGAKVIM LAM HDZIRS LAN Filename HDKVM LAN SR_W1 63h zip DVIKVM LAM SR_W 63d zip DVIKVM LAN L SR_W1 b3dL zip VGAKVM LAN SR_W1 63v zip HD2IR5 LAN SR_W1 63hs zip Upload Upload Upload Upload Upload Download Download Download Download Downl
51. NTEGER The channel number of the output to mask or unmask Example set mask 3 MASK ENABLED Related Commands get block get mask set block page 200 Mommands Advanced Operation Mommands set netmask Sets the subnet mask for the desired port on the Matrix Controller The subnet mask address must be entered using dot decimal notation The Matrix Controller must be rebooted after executing this command The default net mask is 255 255 255 0 Syntax set netmask port addr Parameters port Type INTEGER Accepts a number from the table below specifying the desired port Control Port LAN 1 Video Port LAN 2 addr Type ADDRESS The subnet mask of the Matrix Controller This address must be specified in dot decimal notation Example set netmask 2 255 255 0 0 NETMASK 2 255 255 255 0 Related Commands get gateway set gateway get ip address set ip address get ip mode set ip mode get ipconfig set port mode get netmask set web port get web port page 201 Mommands set port mode Sets the network port mode on the Matrix Controller Syntax set port mode mode Advanced Operation Parameters mode Type INTEGER Accepts a number from the table below specifying the desired port mode Combined Separate Example set port mode SET PORT MODE 1 page 202 Advanced Operation Mommands set showme Enables or disables the Show Me
52. Select the desired input from the drop down list for each output that is listed New preset Edit Load Current State Save Name All blu ray Inputs Outputs 10 Fitzi Teemu For demonstration purposes our group only contains three inputs and three outputs The input s and output s that are displayed in this dialog box will be determined by the devices which have been assigned to the Associated Inputs and Associated Outputs column under the Group menu When creating user presets only one input can be selected for each output that is listed Only inputs can be selected Outputs cannot be selected when creating a preset If you wish to change the availability of an output under the Outputs column go the Groups menu and change the list of Associated Outputs as desired See Creating Groups page 38 for more information page 64 Using Presets 9 Click the Save button to save the preset or click the Cancel button to close the New preset dialog box 10 After the preset has been saved a button will appear with the provided name under the Presets User column near the bottom of the page Basic Operation Presets User All blu ray Preview Edit 11 To create additional presets repeat steps 3 9 12 To edit a preset click the Preview Edit button under the desired preset page 65 Using Presets Creating Group Presets When a group preset is created it will be available to all
53. T CU LAN HEE acne Add Device Edit Device Delete Device Show Me SelectAll DeselectAll Update Firmware IP Range From 192 168 1 80 To 192 168 1 105 3 192 168 1 1 Sul 255 255 255 0 ey eo Gateway 192 168 1 1 subnet Mask 255 255 255 0 IP Range From Enter the starting IP address to use This information is used by the Auto Assign button IP Range To Enter the starting IP address to use This information is used by the Auto Assign button Gateway Enter the gateway address in this field Subnet Mask Enter the subnet mask address in this field page 156 Basic Operation Web Interface Network gt IP Network Mode Video and Control Networks EBD Combined BEMER GEFEN Multi Purpose Matrix Controller Control IP Settings MAC Address EXT CU LAN Log Out 00 1 91 04 60 5d IP Address aes 10 5 64 161 Subnet 5 255 255 255 0 Gateway B 105 641 HTTP Port 80 1 Video and Control Networks Click to switch between combined and separate modes See Combined Mode page 9 and Separate Mode page 13 for more information 2 MAC Address Displays the MAC address of the Matrix Controller 3 Mode Selects the network mode Static or DHCP page 157 IP Address Enter the IP address of the Matrix Controller This field is only available if the Mode is set to Static Subnet The subnet mask in this field Gateway The gateway address HTTP Por
54. age 235 inputs outputs 147 members 148 I O tab 152 main tab 147 network tab discovery 161 IP 157 TCP 159 UDP 160 system tab 163 165 users tab 152 Welcome Message 776 page 236 Index This page left intentionally blank
55. an Output acer cies c acest vinasceras ePancr oneal enroatendnalonsenahlaancadectau nlacdeaherdadestaciors 91 SO cette ce set acise ceases ESEA ane eave 93 Setting the Network MOde ccccccsssssseeeeecenesseeeeeseaneueeeeeseaueaseeeeseanaasees 97 ContollP Se MMOS srsasiirrirsigririnn ai aeai EE ERASER EEE AE 100 Vidao IP Se HINO Sirosacsaes vor sncencctmanssaeeorcancssactuctwoasoorsancencaneebusntaumanrseeceeteesaene 107 Teln6t VCP SENGS xccesecacdecctenscaveaicestadiaatacicsasansaanadiaartaraecasteastadaseeenseetses T13 UDP Oe NNO Sesope E 118 Discovery SHUN S oocccpccnsccececcancenaacctieataractecncitsasspnediinceiaiianeeesansaaneauaesionaids s 124 Setting the IR Channel for the Matrix Controller cccccceseeseeeeeeeeeees 127 Front Panel LOCKOUT iiniainicniscnctimiancantatiarinsascatintaadeliisdiematsacetiadietanassates 129 Front Panel TINEO sinapsian E Ers E Eia 131 Resetting the Matrix Controller cccccscssecccceeessseeeeeseasseeeeeseaaesseeeeeeas 133 Rebooting the Matrix Controller iiinc cassescortacusiarcnrtiaasdoakscedeieeswitlectcsceasd ened 137 Locking Unlocking the Matrix Controller ccccceceeeseeeeeeeeesaeeeeeeeeeas 140 NVC MGT ACS E E EE E E apdentelean eect toy A T 141 osae E TEE TEE E E 141 OID PE E A ETE A A O ET AEEA EA TT TATEN 142 Groups gt Inputs FOTOS ssisnssineri dis ri ASEA Erri 147 IOUS ISO IS sesseoiadaperirenisiieietnRi naa iio ANENE rina EEE 148 OO a E 151 WY E TEPE
56. an be created See Groups Users and Members page 28 for more information on groups 1 Click the Groups tab 2 Click the Input Output tab Inputs O utputs Members Groups Devices assignment DEFAULT Add new group Edit name description Delete group 3 Click the Add new group button to view the Add new group dialog Add new group x Description Required page 38 Grouos 4 Enter the name of the group in the Name field 5 Enter the description for the group in the Description field Add new group Ej Name Engineering Description Engineering Department Basic Operation Save Cancel Creating groups allows the administrator to restrict user access to specified inputs and outputs When using a large number of KVM over IP devices it will be necessary to create and manage groups of devices for tracking management and ease of use 6 Click the Save button to create the group Each group that is created will appear as a button Main Users I O Network System Main Users VO Network System Inputs O utputs Members Groups Devices assignment DEFAULT Engineering Add new group Edit name description Delete group page 39 Grouos Deleting Groups 1 Click the Groups tab 2 Click either the Inputs Outputs or Members tab In this example we will click the Members tab Basic Operation 3 Click on the group to be deleted In the example below we have
57. an see that the Matrix Controller has assigned this preset as 1 Preview preset 1 All blu ray Delete Search Inputs Inputs Outputs Description LG blu ray LG blu ray LG blu ray page 68 Basic Operation 10 11 Using Presets Once a preset number is known it can be entered directly through the front panel If the number of the preset is unknown the Browse soft button can be used to select a preset by name See Selecting Presets page 93 for more information on selecting presets using the front panel To create additional group presets repeat steps 3 7 To edit a preset click the Preview Edit button under the desired preset page 69 Basic Operation Using Presets Creating Quick Presets Each user or group preset can be assigned a quick preset The quick preset provides a one button solution to accessing a user or group preset The Matrix Controller provides a total of eight quick presets which can be used across all groups Quick presets can be split between multiple groups or they can be used within a single group Quick presets can only be created under the front panel user or a user with Slave access level Quick presets are accessed from the IR remote control 1 Login to the web interface as front panel or as a user with Slave access level 2 Click the Main tab 3 Click the desired group button where the quick preset will be assigned 4 Create a user or group preset
58. are responsible for shipping charges to and from Gefen Copper cables are limited to a 30 day warranty and cables must be in their original condition The information in this manual has been carefully checked and is believed to be accurate However Gefen assumes no responsibility for any inaccuracies that may be contained in this manual In no event will Gefen be liable for direct indirect special incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages The technical information contained herein regarding the features and specifications is subject to change without notice For the latest warranty coverage information refer to the Warranty and Return Policy under the Support section of the Gefen Web site at www gefen com Golaiceuiaenccucoaioe i Technical Support 818 772 9100 800 545 6900 8 00 AM to 5 00 PM Monday Friday Pacific Time Fax 818 772 9120 Email support gefen com Web http www gefen com Mailing Address Gefen LLC c o Customer Service 20600 Nordhoff St Chatsworth CA 91311 Product Registration Register your product here http www gefen com kvm Registry Registration jsp Operating Notes You should have a managed gigabit switch with 8K or greater jumbo frame capability e The Matrix Controller has been tested with both Cisco and NetGear switches However performance and results may var
59. bers This page is used to assign members to each group If no groups have been defined they will need to be created If a group is created on this page the group will also appear under the Groups gt Inputs Outputs See Adding Members page 47 for more information Cc 2 4 L U Q eo Q 74 aa GEFEN Multi Purpose Matrix Controller EXT CU LAN min Administrator Description Access Nai Defkcripti Access operator Inputs Outputs Members Groups Users assignment ED Add new group Edit name description Delete group 2 4 Available users Search amp 1 Group Name Displays each group that is created has a button 2 Add new group Click this button to create a new group 3 Edit name description Click this button to change the name and or description of the selected group This button is enabled only if a group button is clicked This button is not available when the DEFAULT group is selected 4 Delete group Click this button to delete the selected group This button is enabled only if a group button is clicked This button is not available when the DEFAULT group is selected 5 Search box To quickly search for a user in the Available Users list enter the user in this text box page 148 Web Interface Available users 6 Search Name Description Access admin Administrator admin front panel Front Panel user admin Berenice Sales Administrator gro
60. button 5 minute s Submit Reset page 17 Getting Started 8 9 10 11 12 Installation The following message box will be displayed Click the OK button to reboot the Matrix Controller Confirmation 4 Are you sure you want to reboot the unit Cancel Click the OK on the following message box when it is displayed 4 Please wait about 30 seconds for unit to finish rebooting and then reload the page If the IP address has changed update the URL to the new address You can use the Syner G tool to detect the new IP address The following message box will be displayed while the Matrix Controller is rebooting ly M Jz Processing The Matrix Controller is now set up as a slave Next we have to let the Master system know about the slave system Access the web interface of the Master system Click the Refresh button under the System gt Slave Config tab The slave Matrix Controller will now appear under the Connected Slaves section as shown on the next page page 18 Getting Started Installation GEFEN Multi Purpose Matrix Controller EXT CU LAN vo Network System PU UEC T ey jor Log Out Basic Settings Slave Config Connected Slaves IP MAC 10 5 64 124 00 10 91204260 0C To the right of the IP address and MAC address the Description and User fields are displayed The Description field can be changed as desired For example we could change this field
61. cified output Sets the net mask Sets the network port mode Enables or disables the Show Me feature Enables or disables Telnet access Sets the Telnet listening port Enables or disables UDP access page 170 Advanced Operation set udp echo access set_ udp echo ip set udp echo port tset udp port set web port use telnet login use telnet welcome p r Mommands Enables or disables the UDP echo status Sets the address of the UDP echo server Sets the listening port of the UDP echo server Sets the UDP listening port Sets the HTTP listening port Enables or disables Telnet login credentials Enables or disables the Telnet welcome message Recalls the specified preset number Routes an input to the specified output s page 171 Mommands factory reset Reset the Matrix Controller to factory default settings The Matrix Controller must be power cycled after executing this command Advanced Operation Syntax factory reset Parameters None Example factory reset page 172 Mommands get block Returns the block status of the specified input If the input is blocked then BLOCK ENABLED is returned Syntax Advanced Operation get block paraml Parameters paraml Integer input range Example get block 1 BLOCK DISABLED Related Commands get mask set block set mask page 173 Advanced Operation get discov
62. ck the OK button to overwrite the existing quick preset gt Click the Cancel button to cancel the operation and select another quick preset from the drop down list page 73 Using Presets Using Quick Presets Quick presets can only be accessed from the IR remote control For information on creating quick presets see Creating Quick Presets page 70 Basic Operation 1 From any screen press the desired quick preset from the Quick Presets section on the IR remote control 2 Press the desired quick preset button 1 8 3 Once the quick preset has been applied the following screen will be displayed In the example above the bottom line reads 2 All Blu Ray Here 2 is the quick preset number that was assigned to the user preset called All Blu Ray 4 The quick preset is now applied 5 After a few moments the previous screen which was displayed will be shown RMT CU LAN page 74 Mlslalemenscidcian 1 After connecting power to the Matrix Controller the following message will appear in the Status window 2 After afew moments the passcode screen will be displayed This screen is also displayed after about 1 minute of inactivity for security purposes 3 Use the numerical keypad to enter the passcode The default passcode is 123456 To change the passcode refer to Creating Groups page 38 4 Press the OK button 5 The standby screen will be displayed
63. clicked the Sales group button 4 Click the Delete group button inputs Outputs Members Groups Users assignment DEFAULT Engineering TET Add new group Edit name description Delete group 5 The following message box will be displayed Confirmation A All group references in the system will be removed Are you sure 6 Click the OK button to delete the selected group Click the Cancel button to cancel the procedure page 40 Grouos Editing Groups 1 Click the Groups tab 2 Click either the Inputs Outputs or Members tab In this example we will click the Members tab Basic Operation 3 Click on the desired group In the example below we have clicked the Engineering group button 4 Click the Edit name description button Groups Users assignment Add new group Edit nama la lt Delete group i 5 The Update group dialog will be displayed Update group Name Engineering Description Engineering Department Save Cancel 6 Change the Name and or Description fields as desired 7 Click the Save button to accept the changes Click the Cancel button to cancel the changes page 41 Grouos Adding Inputs and Outputs Before we can route an input to one or more outputs we must first define which inputs and outputs are available within the group We do this by adding inputs and outputs to the Associated Inputs and Associated Outputs list Basic Operation
64. cusiansaesdiecteoaasactsesnesddaceiccasanidnoese 45 Adding MemDETS is iwiasueidccsrumaniosinteasverianad vainsinicianeenniieysinehovetaghaeeinncnecannes 47 Removing MICIMD ENS isiceinrictaniccactemnamsnemaraacuasantiiintiiedis eara iaria ERE 49 ESLEI DE tree et dc tsa E E Sara E A E EEA EA E E 51 inputs t0 UE scor inneren e AE EE EER raai 51 COAG TONNES eari E E 53 BIOCKINO IMPUS eera E OR a 54 Masking OUDUIS enon een era ene ene Dore EE AEREA eee eee 56 Mati VIEW MOOS enc saaneorntvacencrsnanennsserepnaaxecemnansnataedancenaaxeninconiannpeaaniananenenacers 58 DE ek at E e AA A E ETE E AE N AE TT T TOEA 63 Creating User Presets cccccsssecccccccsssseeeeceanesseceeeceaeeseeeeeseauaaeeeeessanaases 63 Creating Group IPleSelSiscccic sccace lt eansnesaaicedadsenstecetieataiaciecdadneaseusendiasacteactauseoe 66 Creating Quick PRESEUS o riisissrnsiseisrerrs isinira ni rinie 70 Eding QUICK PRESCUS eain Ebai n iEn 72 Using Quick Prese S onsecntesipctdteoentantodiasyncintoaliaatantacsesdhindcomateniaehaetabweectinns 74 Menu Syster ascasteyeteaderecpentetee pania rA EA EE E TAEAE A T9 ACCESSING the Menu System wiicesssniccscunssnorennerenndnrcansanvsheeertidasdawoatacaivelendinte 75 Routing Inputs to Outputs iccotecacccesncincsanadsaonadanncualiedscadbucdntniunscersaiieudaaextes 7B R ng Outputs to TUS sesiis esar e ates a 84 Adding Outputs eeeeneer ener e nt en Neen eee eee een nent teat rn nae ean TeeRe enero 89 Meole or Contents Masking
65. de for Video IP Settings cannot be changed It will always be set to static Continue by pressing the A or V buttons to select the IP Address setting page 108 8 Use the numeric keypad to enter the desired IP address If a one or more digits in the IP address is less then three digits in length then preceding zeros must be used to pad the value For example if one of the numbers is 10 then you would enter 010 on the keypad If the number is 5 then you would enter 005 9 The cursor will automatically advance to the next digit in the IP address If an error is made use the lt or gt to move backward or forward between each digit page 109 Menu System 10 Press the OK button to save the current changes 11 The following screen will be displayed momentarily Basic Operation Important Any time a setting has been changed the please reboot unit message will be displayed However it is not required to reboot the unit until all desired changes have been made All changed settings are saved but will only be applied once the unit is rebooted nN lt 12 Continue by pressing the A or VW buttons to select the Subnet Mask setting The subnet mask address will be displayed 13 Press the OK button to change the setting The first digit of the subnet mask will flash page 110 Basic Operation 14 15 16 r Menu System Use the numeric keypad to en
66. dy a member of a group then the Group Memberships field will automatically be filled with the name of each group Note that if the user is not a member of a group then this field will be blank After the desired changes have been made click the Save button page 35 The Default Group The DEFAULT group is automatically provided by the Matrix Controller and allows immediate access to routing capabilities without having to create groups and users Unlike other groups that are created the Edit name description button and the Delete group button will not be available when the DEFAULT group is used Basic Operation 1 Click the Groups tab 2 Click the Input Output tab 3 The DEFAULT group will be displayed EXT CU LAN Log Out Inputs Outputs Members Groups Devices assignment DEFAULT eh i Add new group Edit name description Delete group 4 Click the DEFAULT group button 5 The list of all detected inputs will be listed under the Associated Inputs column 6 The list of all detected outputs will be listed under the Associated Output column See the next page for an illustration page 36 Basic Operation Associated Inputs Name EXT HD2IRS EXT DVIKVM EXT HDZIRS EXT DVIKVM EXT DVIKVM EXT HDKVM EXT DVIKVM EXT DVIKVM EXT VGAKVM IP 192 168 1 80 192 168 1 81 192 168 1 82 192 168 1 83 192 168 1 84 192 168 1 86 192 168 1 87 192 168 1 88 192 168 1
67. e data that was received Syntax get udp echo access Parameters None Example get udp echo access UDP ECHO ACCESS 1 Related Commands get_udp access get udp echo ip get udp echo port get udp port set_udp access set udp echo access set udp echo ip set udp echo port set udp port page 187 Mommands get udp echo ip Returns the IP address of the UDP server supporting the echo protocol Syntax Advanced Operation get udp echo ip Parameters None Example get udp echo ip UDP ECHO IP 10 5 64 158 Related Commands get_udp access get udp echo access get udp echo port get udp port set_udp access set udp echo access set udp echo ip set udp echo port set udp port page 188 Advanced Operation get udp echo port Returns the listening port of the UDP server supporting the echo protocol Syntax get udp echo port Parameters None Example get udp echo port UDP ECHO PORT 50009 Related Commands get_udp access get udp echo access get udp echo ip get udp port set_udp access set udp echo access set udp echo ip set udp echo port set udp port page 189 Mommands Advanced Operation get udp port Returns the UDP listening port Syntax get udp port Parameters None Example get udp port UDP PORT 50008 Related Commands get_udp access get udp echo access get udp echo ip get udp echo port se
68. e product By default the product name is used as a description This name can be changed using the Edit Device button page 143 Basic Operation 10 11 12 13 Web Interface GEFEN Multi Purpose Matrix Controller EXT CU LAN U z Main Groups Users vo Network System Groups Dynamic Help an input output or preset to continue dlame G Description EXT DVIKVM LAN R D2 EXT HDKVM LAN R MTR D3 Column View mode This is the default view setting for the Main tab Click this button to return to the default view when using matrix view mode See Matrix View Mode page 58 for more information Matrix View mode Click this button to view the Main tab in matrix view mode See Matrix View Mode page 58 for more information ID Outputs The ID of the KVP over IP device This device is automatically assigned by the Matrix Controller Ch Outputs Displays the channel of the KVM over IP product Name Outputs The name of the device Mask On Click this button to mask the selected output See Masking Outputs page 56 for more information Mask Off Click this button to unmask the selected output See Masking Outputs page 56 page 144 Basic Operation 14 15 16 17 Web Interface Mask Off Search 15 Description EXT DVIKVM LAN R D2 EXT HDKVM LAN R MTR D3 EXT CU LAN Dynamic Help TE input output or preset to continue Inputs BlockOn Block OF search
69. e selected group Geren Multi Purpose Matrix Controller EXT CU LAN Main Administrator Log Out Groups Zoom Q Presets User No user presets have been defined Presets Group BiSa group presets have been defined page 58 Basic Operation Routing If we look at matrix view we can see that it contains a listing of each input and output that was assigned to the group In this case the Engineering group has three inputs and three outputs When the matrix view is displayed it will always indicate the current routing status of each input and output Inputs are listed by column and the outputs are listed by row In the example below the device LG blu ray input is routed to 7 D2 output For each output the channel number precedes the device description Main f Groups _ Network Groups Dynamic Help Click on a button or use a preset to continue Inputs Locate the desired input using the columns For this example we will route DSMP2 input to both of the following outputs 11 MTR D3 and 12 B3 We can perform the routing in any order and will start by routing DSMP2 to 11 MTR D3 by placing the mouse cursor over the intersection of both DSMP2 and 11 MTR D3 page 59 Routing The location of the mouse cursor will be indicated by a highlighted column and row within the matrix view as shown Groups Dynamic Help Click on a button or use a preset to continue
70. ed Installation Separate Mode This mode is used when the KVM over IP products are connected to a separate dedicated managed switch Two CAT 5e or better cables will be required to connect the Matrix Controller If a single switch will be connecting Gefen KVM over IP products in addition to your other network devices then refer to Combined Mode page 9 1 Connect a shielded CAT 5e or better cable from each of the Gefen KVM over IP units to a managed switch Refer to the User Manual s for the Gefen KVM over IP units to obtain the network requirements Information 2 Connect a CAT 5e or better cable from the LAN 1 port on the Matrix Controller to the network switch 3 Connect a secondary CAT 5e or better cable from the LAN 2 port on the Matrix Controller to the dedicated AV KVM gigabit switch Router Control Network Switch AV KVM Network Gigabit Switch to other Network Devices Y to Gefen KVM over IP Devices EXT CU LAN Matrix Controller 4 Connect the included power supply to the 5V DC power receptacle on the rear panel of the Matrix Controller Connect the power cord to an available electrical outlet page 13 Getting Started D Installation The Matrix Controller will begin the initialization process This may take several seconds E EXT CU LAH iz iz z INITIALIZING E After the Matrix Controller has completed the initialization process the follow
71. ed under the Inputs and or Outputs column The selected units will be highlighted in red To select all Sender and Receiver units click the Select All button GEFEN Multi Purpose Matrix Controller EXT CU LAN Outputs iD Ch IP MAC 1 6 102 168 1130 00 1C91 03E878 C3 P nf Oo 2 maei 021003 C883 CI 1010452 6 RIR1195 OD 1C 91 08 CREF B2 w s e mwang en m am viren oO Se U ed E A SE ee Oe T 126 menis On1C0103C8BO OF Ato V1 70h Deselect All J Update Firmware Refresh y 192 168 1 1 Subnet Mask 255 255 255 0 Auto assign page 225 mware Update Procedure Click the Install This Firmware button jete Device Show Me Select All Deselect All ditata genes The Update Firmware dialog will be displayed Click the drop down list next to Devices to update simultaneously to optionally select the number of devices to update at once 2 5 or 10 This step is optional and depends upon the number of units that you are manually updating simultaneously A F Ch IP O O MAC O Description Mode FW ID ChIP MAC Description Mode FW x aO OSO MEMI OIC HIOIEBTE C3 tI 2 OOICS1063078 Windows Asn _ Vi630 a MAII CST SION Gaten Products a e OOICNDIDAF A2 Ago VAIO Update Firmware Ej Automatically Download Latest Firmware Type Filename HDKVM LAN Upload Download DVIKVM LAN Upload DVIKVM LAH L Upload l Download VGAKVM LAN Upload Download HDZIRS LAN Upload Devices to update simulta
72. ed in blue will flash on the front panel of the Matrix Controller Click the Hide Me button to stop the buttons from flashing page 161 Basic Operation Web Interface Discovery Protocol Settings Find Your Device 2 Show Me Discover Read Only ES Read Only Product Description EXT CU LAN 5 Save Discover Read Only Click the Read Only button to restrict anyone using the Syner G Software Suite from changing the settings of the Matrix Controller Click the Read Write button to allow anyone to read or change the settings of the Matrix Controller Product Description Enter the name of the Matrix Controller in this field The default name is EXT CU LAN Save Click this button to save all changes on this page page 162 Web Interface System gt Basic Settings EXT CU LAN Log Out Basic Operation Basic Settings Slave Config Multiple CU LAN Configuration GDM sm Download Current Configuration to PC ER Download Restore Configuration File Browse Restore Warning All current settings will be lost Firmware Update version 2 2 9 Browse G 6 Update Factory Reset Reset Reboot 8 Reboot Set Auto Lock Timeout 5 minute s 9 Submit Reset All Warnings qq Reset 1 Multiple CU LAN Configuration Click this button to switch between Master and Slave mode See Configur ing Slave Units page 16 for more information on using this feature 2 Download Click this butto
73. elect either Read Write Read Only or Disabled gt Read Write This mode will permit the discovery of the Matrix Controller on the network In addition the IP settings description and other settings for the Matrix Controller can be changed using the Syner G Software Suite gt Read Only This mode only permits the discovery of the Matrix Controller on the network gt Disabled This mode prevents the discovery of the Matrix Controller on the network page 125 Menu System 9 Press the OK button to save the current changes For this example we will leave the setting as Read Write Basic Operation page 126 i 2 3 From the standby screen press the Menu button See Accessing the Menu System page 75 for information on how to display the standby screen The Network menu will be displayed Press the A or V buttons to select the System menu page 127 Menu System 4 Press the OK button to enter the System menu The IR Channel setting will be displayed Basic Operation 5 Press the OK button to edit the current value 6 Press the A or V buttons to select the desired IR channel 1 4 7 Press the OK button to save the current changes page 128 By default the front panel lockout is enabled and will automatically lock after five minutes To enable or disable the front panel lockout follow the instructions below To set the timeout value in minutes
74. em 25 Press the OK button to edit the current port settings The first available digit of the port number will flash Basic Operation 26 Use the numeric keypad to enter the desired listening port The port range is 1 to 65535 Use preceding zeros to pad numbers less than 5 digits For example if the listening port is 80 then you would enter 00080 If an error is made use the lt or gt to move backward or forward between each digit 27 28 To make changes to any of the IP settings again press the A or V buttons to select the desired menu then press the OK button to make changes to the selected setting 29 To return to the standby screen consecutively press and release the Back button until the standby screen is displayed page 106 Video IP settings are only used in separate mode and allows you to access the Web interface using the Video IP address Refer to Separate Mode page 13 for more information on separate mode 1 From the standby screen press the Menu button See Accessing the Menu System page 75 for information on how to display the standby screen 2 The Network menu will be displayed 3 Press the OK button to enter the Network Menu menu page 107 Basic Operation 4 Menu System Press the A or V buttons to select Video IP Settings Press the OK button to enter the Video IP Settings menu The current IP mode setting will be displayed The IP Mo
75. ending upon the read out in the LCM display Getting Started This LED indicator will glow solid blue 3 when the Matrix Controller is powered 4 IR sensor This IR sensor receives signals from the included IR remote control 5 Numeric keypad 0 9 Use this keypad to enter numerical values 6 In Press to select the desired input 7 Out Press to select the desired output 8 Preset Press this button to select the desired preset Define presets in the Web interface See Using Presets page 63 9 Press this button to accept the current entry or setting within the LCM display This button has the same function as the OK button 10 Press this button to mask an output See Masking an Output page 91 for more information 11 Press this button to clear the current entry when using the numerical keypad 12 Arrow buttons Press these buttons to move the cursor within each setting or to select the desired menu system 13 Press this button to enter the Menu System See Accessing the Menu System page 75 for more information page 3 leer Oouction Press this button to return to a previous screen in the LCM display 14 Press this button to lock the Matrix Controller When the Matrix Controller is locked the enter passcode screen will be shown in the LCM display 15 Getting Started Press this button to accept the current entry or setting within the LCM display 16 17 LAN 1 POE Connect a
76. er can be from 0 to 65535 Example set web port 80 WEB PORT 80 Related Commands get gateway get ip address get ip mode get ipconfig get netmask get web port set gateway set ip address set ip mode set netmask set port mode page 211 Mommands use telnet login Enables or disables the requirement of login credentials for a Telnet session Syntax use telnet login state Advanced Operation Parameters state Type INTEGER Accepts a number from the table below specifying the desired state Disabled Enabled Example use telnet login TELNET LOGIN 1 Related Commands get telnet access get telnet pass get telnet port set telnet access set telnet port use telnet welcome page 212 Advanced Operation Mommands use telnet welcome Enables or disables the Telnet welcome message When enabled the following message will be displayed at the beginning of each Telnet session Welcome to EXT CU LAN Telnet This message is enabled by default The message may be disabled for communications with some control systems Syntax use telnet welcome state Parameters state Type INTEGER Accepts a number from the table below specifying the desired state Disabled Enabled Example use telnet welcome 1 TELNET WELCOME 1 Related Commands get telnet access get telnet pass get telnet port set telnet access set telnet port use telnet log
77. ermeceuratimcamemaates annonces 7 Setting the IR Channel casencesiceacdietrntenatenehiacennesdeareaieinphengeldineneotpeteneahnedsaennetn 8 STAI ARON eire E E E IR EAE 9 Combined MOG focc accnsenceaciassansaxntasenesatentessatnanciossanaicinnctaadaaisenscan ossecticccctneeseas 9 Separe OCS rear e a a 13 Conig rmg Slave UNIS vic crassarecacconescaoseesarecsaeacctnesaiaetatenisssaamecentndiamniedadane 16 DEVICES COnOUP AMON s tamnevnnscinicusaonterntacvdceaeescntonteteatantaaehcbitebeetewsidianteteteacmedtiees 20 2 Basic Operation Groups Users and Members sisscciciccsscscissiantvasdinvainesinsoasinaddacensvaaneatanncvannanaiieboweds 28 SO a PAE EE EE E PAPE IEE AE T NEEE T AANT AE E EIET TA 30 Creating IS ONS serie sie eetewedee ysesetiakiqel dniciesbr eaten wants EE ENE SEEE EER 30 User Access Level Summary ccccccscssseseeeceeeesseeeeeseeeesseeeessanaseeeeessanas 32 SU USE S iien EEr pa a iS 33 EMRO U E e E E ea dinh niet ieeneiuiiadals 34 OD e E S oe nS en Nee et et ee 36 The Default SOD orcs oacesicthacec ey etna betaadi eet a tebetint benatCandadanten aad euebideebat ueaee 36 Creating SHOUD S sisien tosesscaiieaceca tena atonteenatancscuatevnubakiiedsumeneeaevtenmnncentdudars 38 STS GSE CUS art anncrnmnsencacenanisereacennespacennctseevschacecancancenereondzannaconraananeeaceanes 40 EGINA SE GUIDS ariora EEE EENE E EEEE 41 Adding Inputs and OUIPUTS sessi eiieeii adi anaia eae Eii 42 Removing Inputs and OULDUS cic cceseiccceccsccc
78. ery Mommands Returns the Discovery Service status The value returned is one of the following Discovery disabled Discovery enabled Syntax get discovery Parameters None Example get discovery DISCOVERY 1 Related Commands get discovery mode set discovery set discovery mode set showme page 174 Advanced Operation get discovery mode Mommands Returns the Discovery Service mode The value returned is one of the following Read mode Read write mode Syntax get discovery mode Parameters None Example get discovery mode DISCOVERY MODE 1 Related Commands get discovery set discovery set discovery mode set showme page 175 Advanced Operation get firmware version Returns the current version of firmware Syntax get firmware version Parameters None Example get firmware version FIRMWARE VERSION IS 2 1 19 page 176 Mommands Advanced Operation Mommands get gateway Returns the gateway address of the specified port on the Matrix Controller Syntax get gateway port Parameters port Type INTEGER Accepts a number from the table below specifying the port to query Control Port LAN 1 Video Port LAN 2 Example get gateway 1 GATEWAY 1 10 5 64 203 Related Commands get ip address get ip mode get ipconfig get netmask get web port set gateway set ip address set ip mode set ne
79. ese buttons to enable or disable login credentials for TCP access 5 Save Click this button to save all changes on this page page 159 Basic Operation Web Interface Network gt UDP GEFEN Multi Purpose Matrix Controller EXT CU LAN UDP Settings UDP Port d s 007 Destination UDP IP Address ja 192 168 1 29 Destination UDP Port GP 50008 O Save 1 UDP Access Click these buttons to enable or disable UDP access 2 UDP Port Enter the local UDP listening port in this field 3 UDP Echo Click these buttons to enable or disable UDP echo 4 Destination UDP IP Address Enter the remote UDP IP address in this field 5 Destination UDP Port Enter the remote UDP listening port in this field 6 Save Click this button to save all changes on this page page 160 Basic Operation Web Interface Network gt Discovery EXT CU LAN n Administrator Log Out Discovery Protocol Settings Find Your Device amp show Me Discover Read Only Read Only BETHE Product Description 39 EXT CU LAN 5 Save Enable Discovery Click these buttons to enable or disable the Discovery feature In order for the Matrix Controller to be discovered on a network using Gefen Syner G this feature must be enabled 2 Find Your Device Click this button to show the location of the device When the Show Me button is clicked the button text will change to Hide Me and the follow ing buttons highlight
80. he following message will be displayed at the beginning of each Telnet session Welcome to EXT CU LAN Telnet If set to Disabled then no message will be displayed Press the OK button to save the changes page 116 Basic Operation Menu System 19 Press the A or VY button to select the Require Password setting 20 Press the OK button to edit the current selection 21 Press the A or V buttons to select either Enabled or Disabled If this option is set to Enabled then a password will be required to connect during a Telnet session If set to Disabled then no password will be required 22 Press the OK button to save the changes page 117 i 2 3 From the standby screen press the Menu button See Accessing the Menu System page 75 for information on how to display the standby screen The Network menu will be displayed Press the OK button to enter the Network Menu menu page 118 Menu System 4 Press the A or V buttons to select UDP Settings Basic Operation 5 Press the OK button to enter the menu 6 The current UDP access status will be displayed 8 Press the A or V buttons to select either Enabled or Disabled This setting is used to allow or prevent UDP access In this example we will leave the IP mode setting as Enabled 9 Press the OK button to save the current changes For this example we will leave the setting as Enabled page 119
81. ick the desired user under the Members list In this example we will select John Members Search Name Description Access admin Administrator admin front panel Front Panel user admin Berenice Sales Administrator group administrator ii Representative operator 5 Click the arrow icon pointing to the left front panel Front Panel user admin Berenice Sales Administrator group administrs John Sales Representative foperator page 49 Basic Operation Grouos 6 The selected member is now moved under the Available users list Members Name admin front panel Berenice Available users Name Search Description Access Administrator admin Front Panel user admin Sales Administrator group administrator Search Description Access Sales Representative operator Accounting AR group administrator Accounting AP operator page 50 ROUT Inputs to Outputs 1 Click Main tab 2 Click the desired group button Basic Operation Main Groups DEFAULT Engineering Dynamic Help Select one or more outputs and then click Route to apply ch Inputs Block On Block Off Ch Name Description EXT HD2IRS LAN S 5 EXT DVIKVM LAN L S I DSMP2 10 EXT DVIKVM LAN L S Fitzi Teemu 3 Click to select an input from the Inputs list To deselect the input click on it again Only one input can be selected at a time If the selected input is already routed to one or more ou
82. ill show the current status of the update process Once the firmware update process has completed noted by the message at the bottom of the window click the Close button on the Update Firmware dialog Update of unit DirecTV complete It will now reboot Update of unit A1 complete It will now reboot Update of unit D2 complete It will now reboot Update of unit B3 complete It will now reboot Update of unit D3 complete It will now reboot The firmware update process is now complete You may close this window If you wish to save the firmware file to your computer click the Download button page 228 Menu System Summary NETWORK Boxes in green indicate the default setting Jenu System Summary Boxes in green indicate the default setting page 230 Menu System Summary Boxes in green indicate the default setting page 231 Specifications LAN 1 LAN 2 Power Connector e 1 x RJ 45 POE enabled e 1 x RJ 45 1 x locking Front panel buttons e 28 x push button tact type 1 x sensor front panel 1 x LCM display 2 lines 20 characters per line 1 x LED blue IR Sensor Display Power Indicator e 5V DC 4 3W max e 32 to 122 F 0 to 50 C 5 to 90 RH non condensing e 4 to 185 F 20 to 85 C 0 to 95 RH non condensing 50000 Hours Power Input Power Consumption Operating Temperature Operating
83. in page 213 Mommands my P Recalls the specified preset number Do not precede this command with the symbol oN D 0 Syntax reset Dr P P Parameters preset Type INTEGER The desired preset This number can be from 1 to 9999 Example o N N page 214 Mommands g r Routes an input to the specified output s Do not precede this command with the Q O symbol o D Syntax D lt r inch outid Parameters inch Type INTEGER The desired input channel This number can be from 1 to 255 outid Type INTEGER The desired output ID This number can be from 1 to 65535 Example rili 4 ri 4 page 215 This page left intentionally blank Matrix Controller o4 Appendix Firmware Update cele Updating the Matrix Controller information 1 Download the latest version of firmware from the Gefen Web site 2 Extract the bin file from the ZIP file 3 Access the built in Web interface and click the System tab 4 Click the Browse button and select the firmware file EXT CU LAN Log Out Multiple CU LAN Configuration Restore Update Factory Reset Reset All Warnings Warning All current settings will be lost Firmwarc aipdate version 2 1 19 Browse 5 Click the Update button date version 2 1 19 X T CU LAN_2 1 19 bin continued on next page page 218 6
84. ing message will appear in the LCM display on the front panel The default passcode used to access the front panel is 123456 To change this passcode see Editing Users page 34 Entering the correct passcode will allow us to control routing and other functions using the front panel Before we can use the front panel controls we must configure the Matrix Controller through the built in Web interface The front panel controls will be covered in another section Connect a computer to the same network as the Matrix Controller as shown below Set the computer s IP address to 192 168 1 xxx where xxx is a value between 1 and 254 Router Control Network Switch AV KVM Network Gigabit Switch h to Gefen KVM over IP Devices EXT CU LAN Matrix Controller page 14 Installation Do not use the IP address 192 168 1 74 because this is the IP address of the Matrix Controller If the current network configuration is already within this range make sure that the IP address 192 168 1 74 is not assigned to another device in order to avoid conflicts 8 Set the subnet mask to 255 255 255 0 9 Opena Web browser and enter the following address 192 168 1 74 10 The login page to the Matrix Controller will be displayed C GEFEN Multi Purpose Matrix Controller EXT CU LAN Usemame Fassword 10 Type admin case sensitive in both the Username and Password fields then click the Login button page 1
85. ing the Menu System page 75 for information on how to display the standby screen 2 The Network menu will be displayed 3 Press the A or V buttons to select the System menu page 137 Basic Operation 4 J Menu System Press the OK button to enter the menu The current IR Channel will be displayed Press the A or V buttons to select the Reboot Unit option Press the OK button to continue The Matrix Controller will prompt you to confirm that you wish to proceed Press the A or V buttons to select between Yes and No options gt To reboot the Matrix Controller select Yes and press the OK button gt To cancel the procedure select No and press the OK button page 138 Menu System 9 Ifthe Matrix Controller is rebooted the following message will be displayed Basic Operation page 139 Basic Operation Menu System Locking Unlocking the Matrix Controller The front panel of the Matrix Controller can be locked to prevent unauthorized tampering or accidental pressing of the front panel buttons 1 From any screen except the Enter Passcode screen press the Lock button 2 The Matrix Controller is now locked and the passcode screen will be displayed 3 To unlock the Matrix Controller enter the passcode and press the OK button on the front panel or on the IR remote control The default passcode is 123456 page 140 Web Interes The bui
86. lated Commands get gateway get ip address get ip mode get netmask get web port set gateway set ip address set ip mode set netmask set port mode set web port page 180 Advanced Operation get mask Returns the mask status of the specified output Syntax get mask output Parameters output Type INTEGER The channel number of the output port to query Example get mask 4 MASK ENABLED Related Commands get block set block set mask page 181 Mommands Advanced Operation Mommands get netmask Returns the subnet mask of the specified port on the Matrix Controller Syntax get netmask port Parameters port Type INTEGER Accepts a number from the table below specifying the desired port Control Port LAN 1 Video Port LAN 2 Example get netmask 2 NETMASK 2 255 255 0 0 Related Commands get gateway get ip address get ip mode get ipconfig get web port set gateway set ip address set ip mode set netmask set port mode set web port page 182 Advanced Operation get telnet access Mommands Returns the current Telnet access status The value returned is one of the following Telnet access disabled Telnet access enabled Syntax get telnet access Parameters None Example get telnet access TELNET ACCESS 1 Related Commands get telnet pass get telnet port set telnet access set telnet port
87. lt in Web interface provides advanced control of the Matrix Controller In order to access the Web interface use the Gefen Syner G Software Suite to obtain the IP settings of the Matrix Controller Once connected to the Matrix Controller the login screen will be displayed C GEFEN Multi Purpose Matrix Controller EXT CU LAN Usemame Password 1 Username Enter the user in this field The Matrix Controller comes with two users adminand front panel The admin login provides unrestricted access to all features and settings and is used primarily to create and manage users groups presets and other network settings The front panel user is required in order to control the Matrix Controller through the front panel 2 Password Enter the password for the associated user The password is masked when itis entered If the front panel user is used to login then the password must be the same as the passcode used to access the front panel 3 Login Click this button to login in to the Main page of the Web interface page 141 Web Interface Main The Main page is used to manage all groups that have been created If no groups have been defined they will need to be created See Creating Groups page 38 for information on creating groups Basic Operation 1 2 User admin Administrator GEFEN Multi Purpose Matrix Controller EXT CU LAN Administrator Log Out Dynamic Help E start cick on group to manage Groups DEFAULT E
88. min front panel Front Panel user admin Berenice Sales Administrator group administrator John Sales Representative operator EJ tL 3 iia Ta n b 4 Click the desired user s to be assigned to the selected group Available users Search Name Description Access Berenice Bales Administrator group administrator Sales Representative Erica Accounting AR group administrator Kayla Accounting AP operator page 47 Basic Operation Grouos 5 Click the arrow icon pointing to the right to move the selected user s under the Members i 6 The selecte st Users can belong to multiple groups Description Access Sales Administrator group administrator ales Representative Accounting AR group administrator Accounting AP operator d users admin front panel john and kayla are now members of this group Members Nam e Description Access admin Administrator admin front panel Front Panel user admin Berenice Sales Administrator group administrator John Sales Representative operator page 48 Grouos Removing Members As with removing inputs and or outputs removing a member from a group does not delete the member Removing a member from a group simply prevents that user from accessing the group To permanently delete a member user see Deleting Users page 33 Basic Operation 1 Click the Groups tab 2 Click the Members tab 3 Click on the desired group 4 Cl
89. mined by the devices which have been assigned to the Associated Inputs and Associated Outputs column under the Group menu When creating user presets only one input can be selected for each output that is listed Only inputs can be selected Outputs cannot be selected when creating a preset If you wish to change the availability of an output under the Outputs column go the Groups menu and change the list of Associated Outputs as desired See Creating Groups page 38 for more information Click the Save button to save the changes to the preset or click the Cancel button to close the New preset dialog box After the preset has been saved a button will appear with the provided name under the Presets User column near the bottom of the page page 67 Basic Operation Using Presets GEFEN Multi Purpose Matrix Controller EXT CU LAN Log Out Main Groups Users vo Network System Moe admin Administrator Presets Group All DSMP Preview Edit In the example below we ve created both a user preset and a group preset See Creating User Presets page 63 for more information on User Presets Although not visible on the button a prefix number is automatically assigned to the preset The prefix numbers are used by the front panel display as well as Telnet commands when specifying a preset To view the assigned number of a preset click the Preview Edit button of the desired preset In the example below we c
90. mistake press the Clear button to erase the entry Press the OK button to accept the selection page 93 Menu System Basic Operation b Press the OK button to accept the selection c Once the preset is selected the initiate preset screen will be displayed indicating that the preset has been selected gt Browse by Preset Name a Press the BROWSE button on the front panel gt ENTER PRESET 1D Enno an page 94 Basic Operation Menu System b Use the lt or gt buttons to list the available presets Each preset will be listed by the name that it was given in the Web interface E c Press the SEL button on the front panel or the OK button on the IR remote control to select the desired preset Press the BACK button on the front panel or on the IR remote control to return to the Enter Preset ID screen EE Mee BARK SEL o E page 95 Menu System d Once the preset is selected the initiate preset screen will be displayed indicating that the preset has been selected Basic Operation 5 After a few moments the route details screen will be displayed page 96 1 From the standby screen press the Menu button See Accessing the Menu System page 75 for information on how to display the standby screen 2 The Network menu will be displayed 3 Press the OK button to enter the Network Menu menu 4 Press the OK but
91. n Ethernet cable from this port to the LAN See Combined Mode page 9 and or Separate Mode page 13 Connect an Ethernet cable from this port to a managed switch This port is only used if the video devices are on a separate switch See Separate Mode page 13 for more information 18 Connect the included 5V DC power supply to this power receptacle Connect the power cord to an available electrical outlet 19 NOTE Ifthe LAN 1 port is connected to a PoE Switch e g Netgear ProSafe GS748TPS then a separate power connection is not required page 4 Introduction IR Remote Control Each of the buttons on the IR Remote Control are identical in functionality to those of the buttons on the front panel Getting Started 13 1 E 11 e O T O o RMT CU LAN page 5 Getting Started 10 11 12 13 14 Arrow Buttons Numeric Keypad 0 9 Lock Quick Presets IR Sensor front of remote Introduction Press this button to select a preset Press this button to mask an output See Masking an Output page 91 for more information Press this button to clear the current entry Press this button to access the menu system Press these buttons to move the cursor within each setting or to select the desired menu system Press this button to return to the previous screen Use these buttons to enter the desired values for each setting Press this button to
92. n to download the current Matrix Controller configuration to a file The filename will include a date stamp based on the date set on the computer For example if the date was August 24 2015 then the filename would be CU LAN Settings 08 24 2015 11 28 xml 3 Browse Restore Configuration File Click to select the configuration file to upload page 163 Basic Operation 10 11 Web Interface Restore Click this button to restore the selected configuration file This button is only available once the configuration file is selected using the Browse button under Restore Configuration File Browse Firmware Update Click this button to select the firmware file Update Click the Update button to begin the firmware update procedure This button is only available once a firmware file is selected using the Browse button under Firmware Update Reset Click the Reset button to reset the Matrix Controller to factory default settings Reboot Click the Reboot button to reboot the Matrix Controller Set Auto Lock Timeout Sets the time interval when the front panel will automatically be locked Click the drop down list to select the desired timeout period The timeout can be set from 1 to 10 minutes in intervals of 1 minute or to Never Submit Click this button to save the change to the Set Auto Lock Timeout setting Reset All Warnings Click this button to restore the selected configuration file page 164
93. nblocks the channel number of the specified input Blocked inputs will not sent A V signals to the outputs to which they are routed Syntax set block ch state Parameters ch Type INTEGER The channel number of the input to block or unblock state Type INTEGER Accepts a number from the table below specifying whether or not to block the input Unblock Block Example set block 1 BLOCK ENABLED Related Commands get block get mask set mask page 194 Advanced Operation Mommands set discovery Enables or disables the Discovery Service This service is used by the Gefen Syner G Discovery Tool The default value is Enabled Syntax set discovery state Parameters state Type INTEGER Accepts a number from the table below specifying whether or not to enable the Discovery Service Disabled Enabled Example set discovery 1 DISCOVERY 1 Related Commands get discovery get discovery mode set discovery mode page 195 Advanced Operation Mommands set discovery mode Sets the Discovery Service mode The default value is Read Write gt Read Write This mode will permit the discovery of the Matrix Controller on the network In addition the IP settings description and other settings for the Matrix Controller can be changed using the Syner G Software Suite gt Read Only This mode only permits the discovery of the Matrix Controller on the network Syn
94. neously page 226 Firmware Update Procedure 7 Locate the unit that is being updated under the Type column of the Update Firmware dialog and click the Upload button Update Firmware Ej Type Filename HDKWM LAN Download DVIKVM ILAN Download DVIKVM LAN L Upload Download VGAKWM LAN Upload Download HDZIR5 LAN Upload Download Devices to update simultaneously 10 Install This Firmware Cancel 8 On the File Upload dialog that is displayed select the firmware file on the computer and select the Open button 9 The selected file will appear under the Filename column of the Update Firmware dialog Update Firmware Automatically Download Latest Firmware Type Filename HDKVM LAN HDKVM LAN SR_W1 63h zip pload Download DVIKWM LAN Upload Download DVIKVM LAN L pload Download VGAKVM LAN Upload Download HD7IRS LAN pload Download Devices to update simultaneously 10 Install This Firmware Cancel page 227 9 10 11 Firmware Update Procedure Click the Install This Firmware button Update Firmware x Automatically Download Latest Firmware Type Filename HDKVM LAH HDKVM LAN SR_W1 63h zip Upload Download DVIKVM LAN Upload Download DVIKVM LAN L Upload Download VGAKVM LAN Upload Download HDZIRS LAN Upload Download Devices to update simultaneously 10 Install This Firmware Cancel The Firmware Update Status dialog will be displayed and w
95. ng the Auto Assign procedure the Gefen KVM over IP products may reboot multiple times The Web interface will not be available during this process DO NOT attempt to refresh the page during the process page 22 Device Configuration 7 Click the OK button to continue 8 The following message box will be displayed and will disappear when the process has completed Getting Started ly Processing 9 Provide a unique description for each input and output device Make sure the descriptions are meaningful e g Blu ray Samsung 65 etc This step is highly recommended and will provide easy management of devices particularly in large scale setups To change the description of an input or output unit do the following a Click on the desired unit from the Input or Output list to select it In this example we will begin by selecting an input device Inputs Search IP MAC Description 192 168 1 80 00 10 91 04 41 09 LG blu ray 192 168 1 81 00 1C 91 04 31 01 DSPM Coke 192 168 1 82 00 1C 91 04 41 03 DSMP Gefen products b When selected the device will be highlighted in red Inputs Search Ch IP MAC Description 1 192 168 1 80 00 110297 04 41 09 LG blu ray 192 168 1 81 00 10797 04 31 01 DSPM Coke a 00 04 41 03 EXT HD2IRS LAN S 192 168 1684 A0 00 10C 1 04 30 80 page 23 Device Configuration c Click the Edit Device button Note that only one device can be changed
96. ngineering Sales Tech Support Dynamic Help To start click on group to manage 1 User The user for the current Web session 2 Access level Displays the access level of the user There are three access levels Operator Administrator and Group Administrator See Creating Users page 30 for more information on user access levels 3 Log Out Click this link to log out of the current Web session 4 Group buttons Displays a list of all created groups in the form of buttons Click the desired button to perform routing operations within the group page 142 Web Interface Clicking a group button displays additional options within the Main tab GEFEN Multi Purpose Matrix Controller EXT CU LAN Groups Basic Operation Groups Dynamic Help Select an input output or preset to continue Ee Block On al ax Block Off ff Search o Description S LG blu ray EXT DVIKVM LAN L S DSMP2 1 Block On Click this button to block the source signal at the input See Blocking Inputs page 54 for more information 2 Block Off Click this button to unblock the selected input See Blocking Inputs page 54 for more information 3 Search Inputs Enter the channel name or the description of the unit to search for under the Inputs column 4 Ch Inputs Displays the channel of the KVM over IP product 5 Name Inputs The name of the device 6 Description Inputs Displays the description of th
97. nt Panel user admin Berenice sales Administrator admin Add User Edit User Delete User 3 Click the Delete user button 4 The user will be deleted Users Name Description Access Level admin Administrator admin front panel Front Panel user admin Berenice Sales Administrator admin page 33 Eers Editing Users Editing a user allows you to change the Description Access Level and or Password of any user The two exceptions are 1 The admin user can only have the password changed 2 The front panel user can only have the access level and or passcode changed Basic Operation information 1 Click the Users tab 2 Click on the user to be edited In the example below we have selected Berenice Users Name Description Access Level admin Administrator admin front panel Front Panel user admin Jerenice Sales Administrator group administrator Add User Edit User Delete User 3 Click the Edit User button to display the Edit User dialog page 34 Basic Operation Users Berenice Description Access Level Group Administrator Password CLLLELLI Cancel Make any desired changes to the Description Access Level and or Password fields The Name field cannot be changed To change the user name delete the user from the Members tab then create the new user name See Deleting Users page 33 and Adding Members page 47 for more information If the user is alrea
98. nu button See Panel layout system accessing 5 summary 229 Mode combined 9 separate 13 page 234 N Network Mode combined 9 separate 9 setting 97 157 o Operating Notes v Operator See Users creating Outputs adding 89 masking 56 91 144 removing 45 P Packing List viji Panel layout 2 Passcode changing 34 default 10 14 Presets creating group 66 user 63 quick See Quick presets selecting 93 Q Quick presets creating 70 editing 72 using 74 R Rebooting the Matrix Controller 137 Removing inputs and outputs 45 members 49 Resetting the Matrix Controller 133 Routing inputs to outputs 51 78 outputs to inputs 53 84 S Separate Mode 13 Specifications 232 Subnet Mask 770 T Table of Contents ix Technical Support iv Telnet TCP Settings 773 require password 117 TCP access 114 159 TCP port 114 159 welcome message 116 159 Timeout front panel 131 164 U UDP Settings 178 Destination UDP IP Address See UDP Settings remote UDP address Destination UDP Port See UDP Settings remote UDP port remote UDP access 121 remote UDP address 122 160 remote UDP port 122 160 UDP access 119 160 UDP echo 160 UDP port 120 160 Unlocking the Matrix Controller 740 Updating Firmware Matrix Controller 218 Sender and Receiver Automatic Method 221 Custom Method 225 Users creating 30 deleting 33 editing 34 overview 28 presets creating 63 W Web Interface groups tab p
99. oad Devices to update simultaneously 10 Install This Firmware page 223 Cancel rmaware Update Procedure 9 Click the Install This Firmware button If you wish to save the firmware file to your computer click the Download button Update Firmware Automatically Download Latest Firmware Type Filename HDKVM LAM HDKVM LAN SR_W1 63h zip Upload Download DVIKVM LAN DVIKVAL LAM SR_W1 63d zip Upload Download DVIKVM LAN L DVIKWM LAN L SR_V1 63dL zip Upload Download VGAKVM LAN VWGAKVM LAN SR_W1 63v zip Upload Download HDZIRS LAM HDZIRS LAN SR_W1 63hs zip Upload Download Devices to update simultaneously 10 Install This Firmware Cancel 10 The Firmware Update Status dialog will be displayed and will show the current status of the update process Firmware Update Status n ate A a IZ 106 1 4 00 W Ware TOF EAI K gt S LAN K About to update B3 at 192 168 1 138 80 with firmware for EXT DVIKVM LAN L R About to update D3 at 192 168 1 139 80 with firmware for EXT DVIKVM LAN L R Unit Jason Presentation has recieved an update file Please wait for the process to complete Unit DirecTV has recieved an update file Please wait for the process to complete Unit Siggen has recieved an update file Please wait for the process to complete Unit A1 has recieved an update file Please wait for the process to complete Unit D2 has recieved an update file Please wait for
100. omatic assignment of IP addresses for all Gefen Video and KVM over IP devices on a network e Front panel control push buttons display handheld IR remote and web server interface allow easy and convenient end user operation e Automation control system interface via Telnet and UDP e POE Power Over Ethernet on LAN 1 port eliminates the need for an external power supply Password protected independent user and administrative access Easy to read 2 line 20 characters per line Liquid Crystal Display System Configuration Upload Download function e Plug and Play installation with little to no set up Locking power supply connector e 2U tall rack mountable enclosure detachable rack ears included e Slanted front panel for ergonomic push button access and display visibility when placed on a table Packing List The Matrix Controller ships with the items listed below If any of these items are not present in the box when you first open it immediately contact your dealer or Gefen 1 x Matrix Controller 1 x IR Remote Control Unit 1 x 5V DC Power Supply 1 x Rack Ears set 6 x Rubber Feet 4 x Machine Screws 1 x Quick Start Guide viii Table of ee 1 Getting Started MOUGU Oe e E CNMetiiGlad bea tyainneadtantien 2 Panel Cay OUD eie E neGelantite utes bined enue 2 IR Remote GONE ON sosise n SENE EDn e EEUE ERE CEE RRA 5 Installing the Batteries tincesensancrsnmaconsvedensansranenactssensantaasabs
101. ort help reboot set block set discovery set discovery mode set gateway set ip address set ip mode set mask set netmask set port mode set showme set telnet access set telnet port set_udp access Resets the Matrix Controller to factory default settings _ Returns the block status of the specified input Returns the Discovery Service status Returns the mode of the Discovery Service Returns the current version of firmware Returns the gateway address Returns the IP address Returns the IP mode Returns the current IP settings Returns the mask status of the specified output Returns the subnet mask Returns the Telnet access status Returns the Telnet password status Returns the Telnet listening port Returns the UDP access status Returns the UDP server echo status Returns the address of the UDP echo server Returns the listening port of the UDP echo server Returns the UDP listening port Returns the HTTP listening port Returns the list of available commands Reboots the Matrix Controller Blocks the A V signal on the specified input Enables or disables the Discovery Service Sets the Discovery Service mode Sets the gateway address Sets the IP address of the Matrix Controller Sets the IP mode Blocks the A V signal on the spe
102. rame Size to 9216 Click Apply to save the settings Enable IGMP Snooping Status Disable Validate IGMP IP Header Click Apply to save the settings Go to IGMP Snooping VLAN Configuration 0 Enter 1 under Vlan ID 11 Enable Fast Leave Admin Mode and Query Mode 1 2 3 4 5 Goto Multicast gt IGMP Snooping gt IGMP Snooping Configuration 6 7 8 9 1 12 Click Apply to save the settings Operating Notes Cisco SG300 or SG500 series switches ile 2 3 4 si 6 T 8 9 1 Login to the switch with a Web browser Go to Admin gt Port Management gt Port Settings Click Enable Jumbo Frames Click Apply to save the settings Click Multicast gt Properties Enable Bridge Multicast Filtering Click Apply to save the settings Go to Multicast gt IGMP Snooping Enable IGMP Snooping 0 Click Apply to save the settings The Gefen Syner G Software Suite is a free downloadable application from Gefen that provides network configuration assistance and automatic download and installation firmware upgrades for this product Always make sure that the Matrix Controller is running the latest firmware Matrix Controller is a trademark of Gefen LLC 2015 Gefen LLC All Rights Reserved All trademarks are the property of their respective owners Gefen LLC reserves the right to make changes in the hardware packaging and any accompanying documentation without prior written notice ce kK A amp
103. ric keypad to enter the desired subnet mask If a one or more digits in the subnet mask is less then three digits in length then preceding zeros must be used to pad the value For example if one of the numbers is 10 then you would enter 010 on the keypad If the number is 5 then you would enter 005 The cursor will automatically advance to the next digit in the subnet mask If an error is made use the lt or gt to move backward or forward between each digit Press the OK button to save the change For this example we will leave the subnet mask at 255 255 255 0 Press the A or V buttons to select the Gateway setting The gateway address will be displayed Press the OK button to change the setting The first digit of the gateway address will flash page 104 21 Use the numeric keypad to enter the desired address Ifa one or more digits in the IP address is less then three digits in length then preceding zeros must be used to pad the value For example if one of the numbers is 10 then you would enter 010 on the keypad If the number is 5 then you would enter 005 22 The cursor will automatically advance to the next digit in the IP address If an error is made use the lt or gt to move backward or forward between each digit 23 Press the OK button to save the change 24 Press the A or V buttons to select the HTTP Port setting The current HTTP listening port is displayed page 105 Menu Syst
104. s 9 The following screen will be displayed momentarily Basic Operation Important Any time a setting has been changed the please reboot unit message will be displayed However it is not required to reboot the unit until all desired changes have been made All changed settings are saved but will only be applied once the unit is rebooted o 10 Continue by pressing the A or W buttons to select the IP Address setting The current IP address will be displayed 11 Press the OK button to change the setting The first digit of the IP address will flash page 102 12 Use the numeric keypad to enter the desired IP address Ifa one or more digits in the IP address is less then three digits in length then preceding zeros must be used to pad the value For example if one of the numbers is 10 then you would enter 010 on the keypad If the number is 5 then you would enter 005 13 The cursor will automatically advance to the next digit in the IP address If an error is made use the lt or gt to move backward or forward between each digit 14 Press the OK button to save the change 15 Press the A or V buttons to select the Subnet Mask setting The subnet mask address will be displayed page 103 Basic Operation 16 17 18 19 20 Menu System Press the OK button to edit the current selection The first digit of the address will flash Use the nume
105. servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Batteries that may be included with this product and or accessories should never be exposed to open flame or excessive heat Always dispose of used batteries according to the instructions Warranty Information Gefen warrants the equipment it manufactures to be free from defects in material and workmanship If equipment fails because of such defects and Gefen is notified within two 2 years from the date of shipment Gefen will at its option repah or replace the equipment provided that the equipment has not been subjected to mechanical electrical or other abuse or modifications Equipment that fails under conditions other than those covered will be repaired at the current price of parts and labor in effect at the time of repair Such repairs are warranted for ninety 90 days from the day of reshipment to the Buyer This warranty is in lieu of all other warranties expressed or implied including without limitation any implied warranty or merchantability or fitness for any particular purpose all of which are expressly disclaimed 1 Proof of sale may be required in order to claim warranty Customers outside the US
106. specify an input Press this button to specify an output Press this button to accept the current value Press this button to accept the current settings Press this button to lock the front panel Press these buttons to instantly recall the desired preset See Creating Quick Presets page 70 for more information Point the IR sensor at the front panel of the Matrix Controller page 6 Introduction Installing the Batteries 1 Remove the back cover the IR remote control unit 2 Insert two 1 5V AAA type batteries as shown within the battery compartment Getting Started 3 Replace the back cover page 7 Getting Started Introduction Setting the IR Channel Information In order for the included IR remote control to communicate with the Matrix Controller the IR remote control must be set to the same channel as the matrix See Setting the IR Channel for the Matrix Controller page 127 for more information Channel 0 default Channel 1 DIP1 OFF DIP1 ON DIP2 OFF DIP2 OFF Channel 2 Channel 3 DIP1 OFF DIP1 ON DIP2 ON DIP2 ON page 8 fatsieeliiciarele The Matrix Controller is designed to manage and control the Gefen family of Video and KVM over IP products in a virtual matrix environment The Matrix Controller provides two methods of network control gt Combined mode This mode is used when the Matrix Controller is connected to the same
107. splayed The default value is five minutes 7 Press the A or V buttons to set the timeout value between one and ten minutes 8 Press the OK button to save the changes page 132 Menu System Resetting the Matrix Controller Resetting the Matrix Controller will erase all current configurations and return the Matrix Controller to factory default settings If you need to reset the Matrix without erasing any current settings refer to Rebooting the Matrix Controller page 137 Oo g0 L cc ok Q 74 faa 1 Before resetting the Matrix Controller you may want to save the current settings to a configuration file If you do not want to save the configuration settings then skip to Step 2 a Login to the Web interface b Click the System tab c Click the Download button GEFEN Multi Purpose Matrix Controller EXT CU LAN Log Out Multiple CU LAN Configuration Restore Configuration File Warning All current settings will be lost Basic Settings Slave Config Multiple CU LAN Configuration Download Current Configuration to PC Restore Configuration File Browse d Select a destination folder where the configuration file will be saved The filename will include a date stamp based on the date set on the computer For example if the date was August 24 2015 then the filename would be CU LAN settings 08 24 2015 11 28 xml page 133
108. switch as the KVM over IP products This is the default setting Getting Started When using combined mode network performance may be degraded because of the large amount of bandwidth required to support video signals on the same switch To solve this issue separate mode can be used To use separate mode an independent managed switch must be installed to support the Gefen KVM over IP products See Separate Mode page 13 for more information gt Separate mode This mode is used when the KVM over IP products are connected to a separate dedicated managed switch Combined Mode 1 Connect a shielded CAT 5e or better cable from each of the Gefen KVM over IP units to a managed switch Refer to the User Manual s for the Gefen KVM over IP units to obtain the network requirements Router Managed Switch to Gefen KVM over IP Devices page 9 Getting Started Installation Connect a shielded CAT 5e or better cable from the LAN 1 port on the Matrix Controller to the same network where the Gefen KVM over IP units are connected Connect the included power supply to the 5V DC power receptacle on the rear panel of the Matrix Controller Connect the power cord to an available electrical outlet Router to Gefen KVM over IP Devices EXT CU LAN Matrix Controller The Matrix Controller will begin the initialization process This may take several seconds x jasse on EX T CU La
109. t Enter the HTTP listening port Basic Operation 10 11 12 13 14 Web Interface MAC Address The MAC address of the managed switch to which the KVM over IP devices are connected Mode The network mode of the video network IP Address The IP address of the video network Subnet The subnet mask of the video network Gateway The gateway address of the video network Gateway Enables or disables Web access Enabling this features allows you to access the Matrix Controller Web interface through the video network Once enabled connect a computer to the same switch that the KVM over IP products are connected to then enter the IP address in the Web browser Save Click this button so save any changes on this page Video IP Settings MAC Address 00 1 91 04 60 5c IP Address 192 168 1 4 Subnet 255 255 255 0 Gateway 192 168 1 1 page 158 Web Interface Network gt TCP GEFEN Multi Purpose Matrix Controller EXT CU LAN Administrator kog Our Basic Operation TCP Telnet Settings Telnet Fort Login Message on Connect o EE Authenticate on Connect E Disable 5 Save 1 TCP Access Click these buttons to enable or disable TCP access 2 Telnet Port Enter the Telnet listening port in this field 3 Login Message on Connect Click these buttons to show or hide the Telnet welcome message at the beginning of each Telnet session 4 Authenticate on Connect Click th
110. t_udp access set udp echo access set udp echo ip set udp echo port set udp port page 190 Mommands Mommands get web port Returns the current HTTP listening port Syntax Advanced Operation get web port Parameters None Example get web port WEB PORT 80 Related Commands get gateway get ip address get ip mode get ipconfig get netmask set gateway set ip address set ip mode set netmask set port mode set web port page 191 Mommands help Returns the list of available commands If a command is specified as param7 then the description of the command is displayed Syntax Advanced Operation help comm Parameters com Type STRING This parameter is optional To request help for a command type the command name after the help command See the example below Examples help AVAILABLE TCP UDP COMMANDS HELP GET IPCONFIG SET PORT MODE GET IP MODE SET IP ADDRESS GET FIRMWARE VERSION FACTORY RESET REBOOT help get_ip mode GET THE CURRENT IP MODE FOR EITHER NETWORK PORT O STATIC 1 DHCP GET_IP_MODE PARAM1 PARAMI 1 2 1 PORT 1 CONTROL PORT 2 PORT 2 VIDEO PORT page 192 Advanced Operation reboot Reboots the Matrix Controller Syntax reboot Parameters None Example reboot UNIT WILL REBOOT SHORTLY page 193 Mommands Advanced Operation Mommands set block Blocks or u
111. tax set discovery mode mode Parameters mode Type INTEGER Accepts a number from the table below specifying the desired mode Read only Read Write Examples set discovery mode 0 DISCOVERY MODE 0 Related Commands get discovery get discovery mode set discovery page 196 Advanced Operation Mommands set gateway Sets the gateway address for the desired port on the Matrix Controller The gateway address must be typed using dot decimal notation The Matrix Controller must be rebooted after executing this command The default gateway is 192 168 1 254 Syntax set gateway port addr Parameters port Type INTEGER Accepts a number from the table below specifying the desired port Control Port LAN 1 Video Port LAN 2 addr Type ADDRESS The gateway address of the Matrix Controller This address must be specified in dot decimal notation Example set gateway 2 192 168 1 1 GATEWAY 2 192 168 1 1 Related Commands get gateway set ip address get ip address set ip mode get ip mode set netmask get ipconfig set port mode get netmask set web port get web port page 197 Advanced Operation Mommands set ip address Sets the IP address for the desired port on the Matrix Controller The IP address must be entered using dot decimal notation The Matrix Controller must be rebooted after executing this command The default IP address for the control port LAN 1
112. ter the desired subnet mask address If a one or more digits in the address is less then three digits in length then preceding zeros must be used to pad the value For example if one of the numbers is 10 then you would enter 010 on the keypad If the number is 5 then you would enter 005 The cursor will automatically advance to the next digit in the subnet mask If an error is made use the lt or gt to move backward or forward between each digit Press the OK button to save the change For this example we will leave the subnet mask set to 255 255 255 0 Press the A or V buttons to select the Gateway setting The gateway address will be displayed Press the OK button to change the setting The first digit of the gateway address will flash page 111 Menu System 18 Use the numeric keypad to enter the desired address If one or more digits in the address is less then three digits in length then preceding zeros must be used to pad the value For example if one of the numbers is 10 then you would enter 010 on the keypad If the number is 5 then you would enter 005 Basic Operation The cursor will automatically advance to the next digit in the gateway address If an error is made use the lt or gt to move backward or forward between each digit 19 Press the OK button to save the changes page 112 i 2 3 4 From the standby screen press the Menu button See Accessing the
113. ter the number If you make a mistake press the Clear button to erase the entry b Press the OK button to accept the selection gt Browse by Input a The second option is to press the BROWSE button on the front panel EMTER IHFUT CHAHHEL BROWSE page 79 Menu System b Use the lt lt or gt gt soft buttons on the front panel or the lt or gt buttons on the IR remote control to select the desired input Each input will be listed by description as shown in the example below Basic Operation c Press the SEL button on the front panel or the OK button on the IR remote control to select the currently displayed source LG ELU RAY cc BACK d The output screen will be displayed page 80 Menu System 7 Select the output by one of the following methods gt Select by Output Channel a Use the numeric keypad to enter the Output ID If you make a mistake press the Clear button to erase the entry Press the OK button to accept the selection Basic Operation gt Browse by Output a Press the BROWSE button on the front panel b The output selection screen will be displayed c Use the lt or gt buttons to buttons to select the desired output d Press the SEL button on the front panel or the OK button on the IR remote control to select the current output Press the BACK on the front panel or on the IR remote control to return to the previous screen
114. the numbers is 10 then you would enter 010 on the keypad If the number is 5 then you would enter 005 If an error is made use the lt or gt to move backward or forward between each digit Press the OK button to save the change Press the A or V button to select the Remote UDP Port setting page 122 Basic Operation Menu System 25 Press the OK button to edit the current setting The first available digit in the port setting will flash 26 Use the numeric keypad to enter the desired listening port The port range is 1 to 65535 Use preceding zeros to pad numbers less than 5 digits For example if the listening port is 23 then you would enter 00023 27 Ifan error is made use the lt or gt to move backward or forward between each digit page 123 The Discovery Settings menu allows the Matrix Controller to be discovered on a network using the Gefen Syner G Software Suite 1 From the standby screen press the Menu button See Accessing the Menu System page 75 for information on how to display the standby screen 2 The Network menu will be displayed 3 Press the OK button to enter the Network Menu menu page 124 Menu System 4 Press the A or V buttons to select Discovery Settings Basic Operation 5 Press the OK button to enter the menu 6 The current read write status of the Discovery Service will be displayed 8 Press the A or V buttons to s
115. tmask set port mode set web port page 177 Advanced Operation Mommands get ip address Returns the IP address of the specified port on the Matrix Controller Syntax get ip address port Parameters port Type INTEGER Accepts a number from the table below specifying the desired port Control Port LAN 1 Video Port LAN 2 Example get ip address 2 IP ADDRESS 2 192 168 1 75 Related Commands get gateway get ip mode get ipconfig get netmask get web port set gateway set ip address set ip mode set netmask set port mode set web port page 178 Advanced Operation Mommands get ip mode Returns the current IP mode of the specified port on the Matrix Controller Syntax get ip mode port Parameters port Type INTEGER Accepts a number from the table below specifying the desired port Control Port LAN 1 Video Port LAN 2 Example get ip mode 1 IP MODE 1 DHCP Related Commands get gateway get ip address get ipconfig get netmask get web port set gateway set ip address set ip mode set netmask set port mode set web port page 179 Mommands get ipconfig Returns the current IP settings Syntax Advanced Operation get ipconfig Parameters None Example get ipconfig IP CONFIGURATION IS IP MODE DHCP IP 10 5 64 203 NETMASK 255 255 255 0 GATEWAY 10 5 64 1 MAC ADDRESS 00 1c 91 04 93 28 Re
116. to EXT CU LAN Slave for easy identification by the Gefen Syner G software Description User EXT CU LAN front panel Front Panel user xj Notes and restrictions on using slave Matrix Controllers gt Users with Slave access level do not have access to the menu system on the front panel To allow access to the menu system on a slave unit add the front panel user gt Additional time may be required for a slave Matrix Controller to register changes within the system This includes adding new users and connecting KVM over IP based products to the network gt Ifa KVM over IP based product is removed from the system it is recommended to click the Refresh button under the System gt Slave Config tab of the master Matrix Controller gt To switch a slave Matrix Controller to a master the slave Matrix Controller must be reset to factory default settings Click the Reset button under the System gt Basic Settings tab of the slave Matrix Controller page 19 Device Config eke m This section will concentrate on the configuration of each KVM over IP device on the network Configuration of KVM over IP devices must always be handled using the master Matrix Controller 1 Click the I O tab Getting Started 2 All Gefen KVM over IP products that are connected to the network will be displayed under the Input and Output lists as shown below The Matrix Controller automati cally discovers all available Gefen KVM
117. to La IHMITIALIZ om H IHG After the Matrix Controller has completed the initialization process the following message will appear in the LCM display on the front panel The default passcode used to access the front panel is 123456 To change this passcode see Editing Users page 34 page 10 Getting Started f 8 9 Installation Entering the correct passcode will allow us to control routing and other functions using the front panel However before we can use the front panel controls we must configure the Matrix Controller through the built in Web interface The front panel controls will be covered in the section Accessing the Menu System page 75 Connect a computer to the same network as the Matrix Controller as shown below Set the computer s IP address to 192 168 1 xxx where xxx is a value between 1 and 254 Router Computer to Gefen KVM over IP Devices EXT CU LAN Matrix Controller Set the subnet mask to 255 255 255 0 Open a Web browser and enter the following address 192 168 1 74 The login page to the Matrix Controller will be displayed page 11 Installation GEFEN Multi Purpose Matrix Controller EXT CU LAN Getting Started Username Password 10 Type admin case sensitive in both the Username and Password fields then click the Login button 11 To continue skip to Device Configuration page 20 page 12 Getting Start
118. ton again to change the network mode page 97 Menu System Press the A or Y buttons to select either Separate or Combined In the example below we have selected Combined 9 Press the OK button to save the change 6 The following screen will be displayed T page 98 Menu System 8 Reboot the unit to apply the changes To ignore the changes and return to the standby screen continuously press and release the Back button Basic Operation page 99 The Control IP Settings menu allows you to set the IP mode Static or DHCP IP address subnet mask gateway address and HTTP listening port of the Matrix Controller 1 From the standby screen press the Menu button See Accessing the Menu System page 75 for information on how to display the standby screen 2 The Network menu will be displayed 3 Press the OK button to enter the Network Menu menu page 100 Menu System 4 Press the A or V buttons to select Control IP Settings Basic Operation 5 Press the OK button to enter the Control IP Settings menu The current IP mode setting will be displayed 7 Press the A or V buttons to select either Static or DHCP In this example we will leave the IP mode setting as Static Consult your network administrator if necessary for required network configuration settings page 101 Menu System 8 Press the OK button to save the current change
119. tputs the outputs will be highlighted in orange as shown below Outputs Mask On Mask Off ID Ch Name Description EXT DVIKVM LAN R D2 41 2 EXT HDKVM LAN R MTR D3 12 3 EXT HDKVM LAN R B3 page 51 CUME 4 Click to select the desired outputs under the Outputs list Basic Operation Outputs Mask On Mask Off ID Ch Name Description C A a 11 2 EXT HDKVM LAN R 1203 JEXT HDKVM LAN R 5 Click the Route button Outputs Mask On Mask Off Description ID Ch Name LG blu ray EXT DVIKVM LAN R 11 2 EXT HDKVM LAN R Fitzi Teemu EXT HDKVM LAN R 6 The processing message box will be displayed while the new routing process takes effect This message box will disappear when the routing process is complete Processing page 52 Routing Outputs to Inputs Click the desired output s from the Output list To deselect the output click on it again If the output is already routed to an input the input will be highlighted in red under the Inputs list Basic Operation Outputs Mask On Mask Off ID Ch Name Description T L EXT DVIKVM LAN R D2 EXT HDKVM LAN R MTR D3 12 3 EXT HDKVM LAN R B3 2 Select the desired input from the Inputs list Only one input can be selected at a time Inputs Block On Block Off Ch Name Description EXT HD2IRS LAN S 5 EXT DVIKVM LAN L S DSMP2 10 EXT BVIKVM LAN L S Fitzi Teemu 3 Select additional outputs from under the O
120. ts In order to add outputs at least one input must be routed to an output within a group See Routing Inputs to Outputs page 78 for more information 1 From the route details screen press the Add button on the front panel EEE E EEE E ROUTE DETAILS E dl iL if IH OUT ADD IHT Ee E EE E 2 The add outputs screen will be displayed 3 Use the lt or gt buttons on the front panel or on the IR remote control to scroll through each of the available outputs Eug Ear page 89 If no other outputs are available then the following screen will be displayed If this is the case press the BACK button on the front panel or on the IR remote control to return to the route details screen 4 Once the desired output is selected press the SEL button on the front panel or the OK button on the IR remote control 5 Repeat steps 1 4 to continue adding outputs 6 Press the BACK button on the front panel or on the IR remote control 7 Press the GO button on the front panel to initialize the new routing configuration aoe mo E a fal La Ld ROUTE DETAILS oe mo E a dl i if IH OUT Dn page 90 Menu System Masking an Output The Matrix Controller allows selected outputs to be masked When an output is masked the signal is not displayed on the output To block the input signal see Blocking Inputs page 54 Basic Operation 1 From any screen press the Mask button The Mask
121. up administrator John Sales Representative operator Erica Accounting AR group administrator Kayla Accounting AFP operator Basic Operation 6 Available users Lists all users that have been created The admin and front panel user names are indigenous to the Matrix Controller and cannot be deleted See Creating Users page 30 for more information For details on how to add members to groups see Adding Members page 47 7 Right Arrow Icon Click this button to move the selected users under the Available users list to the Members list This button is only enabled when one or more users have been selected from the Available users list See Adding Members page 47 for more information 8 Left Arrow Icon Click this button to move the selected Members to the Available users list This button is only enabled when one or more members have been selected from the Member list See Removing Members page 49 for more information page 149 Web Interface w Members 10 Search mT Name Description Access admin Administrator admin a front panel Front Panel user admin Berenice Sales Administrator group administrator John Sales Representative operator Ada mew group Edi names description Available users Description Name Erica Kayla 9 Members Lists all members that have been added to the current group See Adding Members page 47 for more information 10 Search box To quickly
122. utputs list as desired 4 Click the Route button Outputs Mask On Mask off ID Ch Name Description T 1 EXT DVIKVM LAN R D2 EXT HDKVM LAN R 12 a EXT HDKVM LAN R page 53 Routing Blocking Inputs The Matrix Controller allows an input to be blocked This prevents the input signal from reaching one or more output s Depending upon where the input is routed this can affect multiple outputs at a time To block the signal on specific outputs see Masking Outputs page 56 Basic Operation 1 Click the Main tab 2 Click the desired group button 3 Click the desired input from the Inputs list Only one input can be clicked at a time In this example we will select the first input LG blu ray EXT CU LAN Log Out Engineering Dynamic Help Select one or more outputs and then dick Route to apply changes Inputs Block On Block Off Outputs Mask On Mask Off Name Name 10 Ch an ee Ss 5 EXT DVIKVM LAN L 1 2 10 EXT DVIKVM LAN 4 S Inputs BlockOn Block Off Ch Name Description EXT HDZIRS LAN S LG blu ray 5 EXT DVIKVM LAN L S DSMP2 10 EXT DVIKVM LAN L S Fitzi Teemu 4 Click the Block On button Inputs Ch Name Description fH JEXT HD2IRS LAN S 5 EXT DVIKVM LAN L S DSMP2 10 EXT DVIKVM LAN L S Fitzi Teemu page 54 Routing 5 The following message box will be displayed as the selected input is blocked Basic Operation f a l z Processing 6 Once
123. y between depending upon the switch that is used and your network e The discovery feature used by the Matrix Controller relies on a proprietary network broadcast protocol that is used for identification of Gefen KVM over IP products Broadcast packets and access using ports 53334 and 53335 is required for this feature to work e The Gefen Video over IP product line is compatible with a wide variety of data switches gt For simple installations the Netgear GS724T GS748T GS748TPS PoE version are low cost 24 port or 48 port Gigabit Smart Switches that meet all necessary requirements They have two SFP ports that can be equipped with fiber SFP modules for greater distances gt For cascaded or extended switch architecture more than 1 Gigabit bandwidth may be required between switches For these situations the Netgear PROSAFE GS728TXS Gigabit Stackable Smart Switch offers four 10 Gigabit SFP uplink ports for expanded bandwidth between switches gt Other Gigabit managed switches such as the Cisco Small Business SG300 or SG500X X indicates 10G SFP uplink port switches may also be used However the configuration will be up to the user e In order to properly manage the video traffic both Jumbo Frames and IGMP Snooping must be enabled Netgear GS7xxT series switches Login to the switch with a Web browser Go to the Switching tab and select Ports gt Port Configuration Check the All checkbox and set Maximum F

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