hrgDDNS - Honeywell Video Systems
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1. Honeywell HRG Performance Series DVR DDNS Support Application Note hrgDDNS This document describes how to enable and configure Dynamic DNS DDNS functionality on the HRG Performance Series digital video recorder using hrgDDNS a free DDNS service This document applies to HRG DVRs with firmware and software that meets the following requirements e HRG4 8 16 DVR firmware v 1 2 2 Build 120827 or later e HRG Multi Site 4200 software version 1 02 01 50 or later Using hrgDDNS you can create an easy to remember domain name that points to your DVR s public WAN IP address and configured ports If the DVR s public IP address changes the DVR will update the domain name on the hrgDDNS service to point to the new public IP address minimizing downtime due to loss of connectivity Configuring the DVR To configure the DDNS settings locally on the DVR 1 Click Menu gt Settings gt Network to enter the Network Settings menu Network Settings General Advanced Network Status NIC Type 10M 100M Auto DHCP E IP Address IRA ELLA E Subnet Mask p re pu T ae a TAS DOEVIREE LANEk LL ae TREE Preferred DNS Server Alternate DNS Server MAC Address 00 40 30 11 11 8d OK Cancel 2 Select the DHCP check box to enable DHCP mode and configure your router to assign a specific IP address to your DVR based on its unique MAC address Refer to your router s user manual for details If DHCP mode is enabled the Preferred DNS Server and Al2. ame admin esse puu Password MulticastAddress lw Export To Group Show Online Devices Add Cancel Next to Password type the DVR s login password h Next to Multicast Address if applicable type the appropriate IP address If you are not using this feature leave the field blank i Click Add Troubleshooting Make sure that port forwarding is set up correctly on your network equipment your router for example Contact the equipment manufacturer or your network administrator if you need assistance If DHCP is disabled in your DVR s network setting make sure that the preferred and alternate DNS server addresses are entered correctly You can obtain this information from your network administrator 800 12650V1 A 09 2012 Honeywell www honeywellvideo com 1 800 323 4576 North America only HVSsupport honeywell com Document 800 12650V1 Rev A 09 2012 2012 Honeywell International Inc All rights reserved No part of this publication may be reproduced by any means without written permission from Honeywell The information in this publication is believed to be accurate in all respects However Honeywell cannot assume responsibility for any consequences resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes
3. ameters E Information Set network parameters of the device E General e g IP address port etc AZ Ner Network Settings B Alarm General Advanced Settings AL oser NTP sa HDD Email Ad Exception PPPOE _ File sane Regisir Log Others Advanced Settings Reboot Restore Factory Settings Import Configuration File Export Configuration File Saving settings succeeded a Start feed Multi Site 4200 11 Next to DDNS click Register Device Parameters E Information Set network parameters of the device E General e g IP address port etc a eee neon gt j fash china B Alarm General Advanced Settings 2 user NTP haa HDD Email A Exception PPPOE DDNS 5 File Advanced Settings Log ur Others Reboot Restore Factory Settings Import Configuration File Export Configuration File A message confirming the url appears in the bottom right corner of the screen For example The url is www hrgdvr ddns com hrg sample dvr 800 12650V1 A 09 2012 6 hrgDDNS Support Application Note Accessing the DVR To access your HRG Series DVR using a web browser Type www hrgdvr ddns com devicedomainname in your browser s address bar For example if your DVR s domain name is hrg sample dvr enter www hrgdvr ddns com hrg sample dvr To access your HRG Series DVR using the HRG mobile app 1 2 3 www honeywellvideo com On the main menu tap Devices In the De
4. ote Configuration Show Online Devices r Nickname IP Serial No SAMPLE DVR NAME DEF aG HRG1610120120615AAWR409092987WCVU The Device Parameters window opens 800 12650V1 A 09 2012 4 hrgDDNS Support Application Note 3 Inthe left navigation pane of the Device Parameters window click Network and then click the Advanced Settings tab Device Parameters EE information Set network parameters of the device E General e g IP address port etc se a Network Settings a Alarm General Advanced Settings User NTP sa HDD Email A Exception PPPOE DDNS Register Advanced Settings Reboot Restore Factory Settings Import Configuration File Export Configuration File 4 Next to DDNS click Set The DDNS Settings dialog box opens DDNS Settings Enable DDNS Protocol Type hrgDDNs ServerAddress www hradvr ddns com User Name Password confirm Device Domain Name hrg sample dvr In the DDNS Settings dialog box select the Enable DDNS check box Next to Protocol Type select hrgDDNS Next to Server Address type www hrgdvr ddns com a 2 Next to Device Domain Name type the desired domain name for the DVR Note You will receive an error message if the domain name entered is not available www honeywellvideo com 9 Click Yes 10 In Device Parameters click Save A confirmation message appears in the lower right corner of the screen Device Par
5. ternate DNS Server fields can be left blank Document 800 12650V1 Rev A 09 2012 2 hrgDDNS Support Application Note Note If your DVR is configured to use a static IP address rather than DHCP you must fill in the Preferred DNS Server and Alternate DNS Server fields to use the DDNS feature Contact your network administrator to obtain the preferred and alternate DNS server IP addresses 3 Click the Advanced tab Network Settings General B Advanced Network Status PPPOE DDNS NTP HOST OTHERS 4 Nextto DDNS click Set The DDNS window opens DDNS DDNS i DDNS Type hrgDDNS 7 Server Address Wwww hrgdvr ddns co DVR Domain Name hrg sample dvr OK 11 Cancel In the DDNS window select the DDNS check box to enable the DDNS feature Next to DDNS Type select hrgDDNS Next to Server Address type www hrgdvr ddns com oa 7 oy p Next to DVR Domain Name type the desired domain name for the DVR www honeywellvideo com Note You will receive an error message if the domain name entered is not available 9 Click OK To configure the DDNS settings remotely using Multi Site 4200 software 1 Click Device Management to open the Device Management window 2 Select the device you want to configure and then click Remote Configuration a File System View Tool Help Multi Site 4200 Control Panel Main View f Import Camera o Device Management 11 44 01 Network Add 2 Modify ff Delete y Rem
6. vices list tap the DVR you want to modify In Device Detail do the following 9 20 5 Alias name hrg sample dvr Register mode D NS DNS www hrgdvr dadns Port 80 User name admin Password esoo Chan No Next to Alias name type the domain name of the DVR Next to Register mode select DDNS Next to DNS type www hrgdvr ddns com Next to Port leave as 80 Next to User Name type the DVR s user login name Next to Password type the DVR s login password Next to Channel No type the number of channels for the DVR 4 8 or 16 To access your HRG Series DVR using Multi Site 4200 1 Click Device Management to open the Device Management window Click Add to add the DVR to the Device Management window In the Add Device dialog box do the following a Select the Private Domain Mode check box b Next to Nickname type a nickname for the DVR this is separate from the device domain name c Next to DNS Address type www hrgdvr ddns com d Next to Protocol Type select hrgDDNS e Next to Device ID type the serial number of the DVR you can find this by going to Menu gt Maintenance gt Information at the DVR f Next to User Name type the DVR s user login name Nickname Add Device iw Private Domain Mode SAMPLE DVR NICKNAME www Aradvr ddns com DNS Address Protocol Type IP Server fe hraDDNs Device ID O12071 2061544 WVRA090929E WC User N
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