User Guide - Verizon Wireless
Contents
1. Maximum Wi Fi connected devices Use this setting to specify how many devices can simultaneously connect to your Jetpack Privacy Separator If this setting is turned On each connected device is isolated from all other connected devices This provides additional securities if some connected devices are unknown or not completely trusted For normal operation this option should be turned Off Wi Fi Media WMM provides higher priority for multi media traffic This setting should normally be turned ON to assist throughput If you are using 802 11n WMM is mandatory IMPORTANT Any change you have made on the Wi Fi Settings page will reset Wi Fi connection disconnecting any connected devices If Wi Fi Name and Password are not changed your Jetpack automatically reconnects your devices If either or both Wi Fi Name and Password were changed you need to reconnect using the new Wi Fi Name and Password from your device Wi Fi connection application or controls Otherwise your devices could create authentication error because of the old Wi Fi connection credential saved in your devices Advanced The Advanced menu allows you to change Jetpack advanced settings The Advanced page provides options for updating DNS SIM Firewall LAN and Port Filtering settings IMPORTANT Changing the advanced settings can adversely affect stability performance and security of your Jetpack 27 Or Jetpack Settings O Jetpack Wi Fi Advanced Warning2. You can define your own applications and then enable or disable them as needed To define an application you need to know the outgoing ports used by the application Allow Application Name Start Port End Port Protocol Delete Y TCP gt Add Custom Application Save Changes You can add Custom Applications by following these steps but only when Port Filtering is turned ON 1 Click Add Custom Application to add a new custom application to the list of allowed applications 2 Enter the beginning range of port numbers used by outgoing traffic for the custom application being added in the Start Port field 3 Enter the end of the range of port numbers in the End Port field 4 Select the Protocol TCP or UDP used by each port range from the Protocol dropdown menu 5 Click Save Changes 6 Select the Delete checkbox next to any custom application you wish to delete and click Save Changes button Messages Messages display SMS messages sent to you by Verizon Wireless and include a counter to reflect the number of messages received On the Jetpack 35 The status indicator on the Home screen displays the number of messages to the right of the message icon When a new message arrives the message counter increases and To view messages http my jetpack displays which will disappear when the Power Menu button is pressed quickly Maximum 5 messages can be stored When this limit is reached the Jetpack erase the oldest
3. Logs The Logs page allows you to turn logging ON or OFF and to delete system logs as needed These logs record various operations and are used primarily for troubleshooting Default setting is OFF To enable logging select ON then click Save Changes button 38 About Jetpack O Internet Status Jetpack Info Diagnostics Logs Jetpack Support Q Logs are for troubleshooting and are not needed for normal operation System logs ON e OFF Refresh Clear Logs Export Jetpack Support The Jetpack Support page contains the following sections Quick Links Self Serve Support Customer Care i About Jetpack Internet Status Jetpack Info Diagnostics Logs Jetpack Support Quick Links My Verizon Coverage Map Data Calculator Self Service Support Attend a Wireless Workshop Community Forums Device Support Page amp User Guide Customer Care Verizon Customer Care 1 800 922 0204 Click on the link to find the information that you need 39 Troubleshooting Overview First Steps Common Problems and Solutions Technical Support 40 Overview When used properly the Jetpack is a highly reliable product Most problems can be attributed to one of the following issues oystem resources required by the Jetpack are being used by other devices Network coverage is unavailable due to the coverage area account problems or a network problem The following tips can help solve many common problems encounter
4. User Guide MHS800L ellipsis JETPACK Contents Sa AAA a 1 VO era ag acca In o o PIE 2 SUStem KECE 2 6 So E A E EE 2 rate steroid erem T A cloaca 3 IW DR Uu 5 Mosaico oe o AA 5 BALE NLIS IIT 2120201277 MERE a fe DOT EE S A Sd STITT iD A AS aio ao 6 Usime Your Jet pde K ini 7 Acces E NEW OT m 8 Mobile Broadband with4G LTES srninkitan AKRA AARE Ka A SAARE aaaea aE aai 8 8 WEP O SELD B Mon a 8 Using Your Jelpack or the First TIMO adoos li topo 9 A PI UD OO A 9 Installine tbe 4G LIE SUM Caida oa 9 Removmetas 46 LIB SINEGOE ista criar Spende recto PR oro errant Peace Er ERN 9 Chirino the Dato NORD PTIPPS 10 Powering the Jetpack On and Off orto 10 CONNECT O LU o DOL IC casn E A eee AI ME 11 Wiki time s Jand PassWord siaine iii 11 ConsecHHs to thie Mierne reee err arin ee ere a EE aE N 11 Using Your Jetpack after Setup is Complete teal a Duke cape 12 Mobile Hotspot to share connections rerit aciei ci 12 WiFiand Web ULAdmin SECUTIUY cmi ns barrera C ii a YE HR HER Xo AA ical 12 Monitoring Data Usa Oc s 12 Jetpack SEINE pt 13 Managing Your Da otr 14 Usine the My Jetpaci Hone Dl 14 I Rd AsO Gn ales T c A 15 Mana My Teta e 15 MACON A TOS errat
5. Electronic Devices Most modern electronic equipment is shielded from radio frequency RF signals However inadequately shielded electronic equipment may be affected by the RF signals generated by your device Medical and Life Support Equipment Do not use your device in healthcare facilities or where medical life support equipment is located as such equipment could be affected by your device s external RF signals Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches must be maintained between a device and a pacemaker in order to avoid potential interference with the pacemaker These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research Persons with pacemakers should always follow these guidelines Always keep the device at least six inches away from a pacemaker when the device is turned on Place your device on the opposite side of your body where your pacemaker is implanted in order to add extra distance between the pacemaker and your device Avoid placing a device that is on next to a pacemaker e g do not carry your device in a shirt or jacket pocket that is located directly over the pacemaker If you are concerned or suspect for any reason that interference is taking place with your pacemaker turn your device OFF immediately Hearing Devices 45 When some wireless devices are used with certain hearing devices includ
6. amp Tools gt Help amp Support alll Ss gt Sign Out VeriZONwireless Qd my Jetpack Home Welcome To Your e Data Usage e rm ELLIPSIS a Connected Devices JETPACK Ou Jetpack Settings Wireless Number 00 200 20000 e Messages D About Jetpack Manage My Jetpack My Account amp Tools Help amp Support Customize my Wi Fi Settings My Verizon Attend a Wireless Workshop Change my Jetpack Admin Coverage Map Community Forums Password Data Calculator Device Support Page amp User Guide Data fees may apply to some links Manage My Jetpack The Manage My Jetpack quick links contain the following options Clicking on Customize my Wi Fi Settings will take you to the Jetpack Settings Wi Fi menu page where you can customize Wi Fi profiles see page 24 of this guide Clicking on Change my Jetpack Admin Password will take Manage My Jetpack you to the Jetpack Admin Password menu page where you Customize my Wi Fi Settings can change your jetpack Admin Password see page 20 of this Change my Jetpack Admin guide Password 15 My Account amp Tools The My Account amp Tools quick links contain the following options My Account amp Tools My Verizon Coverage Map Data Calculator My Verizon allows you to manage your account pay your bill purchase accessories and more Register at http verizonwireless com myverizon Click on Coverage Map to access the Veriz
7. Changing advanced settings may be harmful to the stability performance and security of this Jetpack Only continue if you are familiar with these settings Click Continue on the Advanced menu warning screen to access the Advanced options Manual DNS Domain Name Server SIM Subscriber Identity Module Firewall LAN Local Area Network Port Filtering Manual DNS The Jetpack automatically selects a Domain Name Server DNS The Manual DNS option allows you to manually select up to two DNS IP addresses ye Jetpack Settings O Jetpack Wi Fi Advanced Manual DNS SIM Firewall LAN Pont Filtering Your Jetpack device automatically selects a Domain Name Server DNS or you can manually set one Enable manual DNS ON OFF DNS 1 IP address DNS 2 IP address Save Changes To manually select a Domain Name Server Click the ON button to turn on Manual DNS Enter the IP address of the first DNS in the DNS 1 IP address field Enter the IP address of the second DNS in the DNS 2 IP address field Click Save Changes button AON 28 SIM The SIM menu allows you to lock the SIM Subscriber Identity Module card in your Jetpack The SIM card inside your Jetpack can be locked with a PIN code for additional security If locked the PIN code must be entered before the Jetpack can connect to the Internet whenever you power on your Jetpack The default PIN is 1111 You can change the PIN code to a different 4 digit value The SIM menu reflec
8. installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to 44 correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC CAUTION Any changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment NOTE The Radio Frequency RF emitter installed in your modem must not be located or operated in conjunction with any other antenna or transmitter unless specifically authorized by Franklin Wireless Safety Hazards Follow Safety Guidelines Always follow the applicable rules and regulations in the area in which you are using your device Turn your device off in areas where its use is not allowed or when its use may cause interference or other problems
9. message as a new message is received On the Web User Interface You can see the message contents by pressing the Messages menu on your My Jetpack Home page To delete a selected message click the garbage can icon to the right of the message date and time line To delete all messages click Delete All Messages button 3l My Jetpack Home z Messages Q Data Usage 11 1613 19 39 18 from 10000000001 ST Connected Devices DATA ALERT Your acct used abt 75 of its data allowance for the bi ending the 3rd Monitor at 1 Jetpack Settings vzwmobile com usg As of 11 16 12 36 PM EDT FREE MSG y Messages E SH 11 16 13 10 38 37 from 000000000 Fa D About Jetpack Welcome to Ellipsis Jetpack Delete AB Messages About Jetpack The About Jetpack page allows you to view detailed information about Jetpack Internet status device specific information diagnostics troubleshooting and support The About Jetpack page contains the following menu options Internet Status Jetpack Info Diagnostics Logs Jetpack Support 36 Internet Status The Internet Status page shows Internet settings and status and contains the following sections Internet Status IPv4 IPv6 i About Jetpack Internet Status Internet Status Status Network Name Technology Connected Time Transmitted Received IPv4 IP address Mask Gateway DNS IPv6 IP address The Internet Status page reflects information about your Internet co
10. roaming status and the number of users connected with Wi Fi Device Display E 14 max Elz HN Verizon 4 LTE Display Indicators DISPLAY ICON No icons STATUS INDICATOR FE Network Signal Strength m Activity Indicator DEE Connected Devices Battery Charge Indicator GEN Charging DESCRIPTION The Jetpack is powered off or not receiving power or the screen is in power saving mode More bars indicates a stronger wireless signal This icon appears when data is being transferred between the Verizon network and your Jetpack device Downloading Uploading m Downloading and Uploading Displays the number of connected devices When eight devices are connected MAX is displayed Doom If this icon is displayed your Jetpack is roaming This icon appears when you have SMS messages 05000 EJ More white on the battery indicates more battery life 500500 This icon indicates that the device is currently connected to the chargers SIM Indicator This icon appears when your Jetpack SIM is PIN locked your SIM card This icon appears when there s no SIM inserted in your Jetpack This icon appears when there s an error with Battery Management Your Jetpack is equipped with an internal non removable rechargeable battery It will work from its charged battery alone or when the device is plugged into a power source Note Please do not attempt to open or disassemble this Jetpack Doing so may
11. your data usage from your Jetpack Press the Power Menu button one time to see data usage and when your billing cycle ends Cycle ends JunelO at dE a m i DIE OCR EE 4 2 6 0GB You can also monitor your data usage detail from your My Jetpack Home page at http my jetpack or http 192 168 1 1 by selecting the Data Usage link see page 16 of this guide 12 Jetpack Settings Managing Your Jetpack My Jetpack Home Data Usage Connected Devices Jetpack Settings Messages About Jetpack 13 Managing Your Jetpack Using the My Jetpack Home page You can connect to the My Jetpack Home page and customize your Jetpack settings 1 Connect your Wi Fi capable device to the Jetpack Open a web browser on your connected device and enter either of these URLs http my jetpack or http 192 168 1 1 3 Sign in using the Admin Password By default your Admin Password is the same as your Wi Fi Password unless a separate Admin Password has been created 4 You are now able to customize your Jetpack settings The menu column to the left of the web page is the primary navigation for the My Jetpack Home page You can access each feature under the applicable menu 14 My Jetpack Home The My Jetpack Home page allows you to quickly access commonly used links and all available menu options for your Jetpack The My Jetpack Home page contains the following quick link menu options Manage My Jetpack gt My Account
12. 14 Glossary 48 Glossary Term Definition 4G LTE Fourth Generation Long Term Evolution 802 11 b g n A set of WLAN communication standards in the 2 4 3 6 and 5 GHz frequency bands than conventional modem lines contains operating code for the device A Wi Fi 802 11b g n access point or the area covered by an access point Internet Protocol IP A Internet Protocol The address of a device attached to an IP network Internet Service Provider Kilobits per second Port Forwarding A process that allows remote devices to connect to a specific computer within a private LAN Port Number A 16 bit number used by the TCP and UDP protocols to direct traffic Preferred Roaming List Protocol A standard that allows connection communication and data transfer between computing endpoints A firewall mechanism that replaces the IP address of a host on the internal protected network with its own IP address 49 WLAN Wireless Local Area Network WWAN Wireless Wide Area Network 50
13. A nom tva DeL cocus EA rM EE 42 Product Specifications and Regulatory Information essence ennt nnnm nnns 43 Regulatory COLO meli S esso cip loti stet pn coo UR rofa bm ON a ipa RED ors PF a 44 FCC Equipment Authorization ID XHG R800 eese eese ne rene rnn retenta rre 44 Body Worn Opera Masa ide 44 e e 45 Limited Warran yana Liab A AAA AAA AAA RAE AO 46 IRAOLA LEi A AAA O un O AE 47 MNOS S A OS 48 TOSS LV a ii 49 Getting Started Overview Components Device Display Battery Management Overview Thank you for choosing the Ellipsis Jetpack Having the Ellipsis Jetpack at your fingertips will allow you to access Verizon s 4G LTE network for fast uploads and downloads You can also connect up to eight Wi Fi capable devices to the Internet at once laptops tablets eReaders gaming consoles and more and experience ten times faster speeds of solid 4G LTE without dropping down to 3G or other slower speed technologies System Requirements Compatible with all IEEE802 11b g n Wi Fi enabled devices Works with the latest versions of most browsers IMPORTANT Be aware when multiple users are connected to the device they are contributing to the total data usage on your mobile broadband data plan t is recommended to use the latest versions of Internet browsers Outdated versions may not be compatible with the Jetpack Web User I
14. Mobile Hotspot to share connections You can use the Jetpack as a wireless mobile hotspot to connect up to a total of eight Wi Fi capable devices to the mobile broadband network Wi Fi and Web Ul Admin Security The Jetpack comes from the factory with security turned on By default your Wi Fi and My Jetpack Home Passwords are the same Your My Jetpack Home Password will always be the same as your Wi Fi Password unless you create a separate My Jetpack Home Password in the My Jetpack Home page If you change your Wi Fi Password your My Jetpack Home Password changes as well You can create your own My Jetpack Home Password for signing in to the My Jetpack Home page After you create your own My Jetpack Home Password you will be required to use one password to connect with the Jetpacks Wi Fi network and one password to Sign In to the http my Jetpack home page You can change the security settings using the My Jetpack Home page To change your Jetpack security settings 1 Connect your Wi Fi capable device to the Jetpack Open a web browser on your connected device and enter http my jetpack or http 192 168 1 1 3 Click on Sign In enter your password in the Admin Password box and then click Sign In Click the Power Menu button quickly three times to see password 4 To change My Jetpack Home Admin Password see page 20 of this guide 5 To change Wi Fi Password see page 24 of this guide Monitoring Data Usage You can monitor
15. as 16 Heines aO if ee eo E ee ee ee 16 IRURE M 17 Aaa DEV osos Pb ME I I IE Mu 18 CO MER MET 18 Edita Connected Device RS sane tenia c 19 Changing the Maximum Number of Connected Devices eene neret tenenti tnter teneant 19 Blo kod dis T T re 20 ir QI PIU AAA on M 21 a o e 21 MISI decere Meses od uM M Aue Aud Mu dua unies 26 PR AUG CU EE EET IDEM 27 A 32 E pee HH OR 33 PORTS wh 9 na AAA cent ee rer eer mene AREA 34 MOSSUUES ce duci e toca a teehee ve a dol went o olores oti dat Coit HD a reco E testes 35 On the Tetpac kosher E dace ra ee aee ee aa ne me eee Sint 35 Onte Web DSer THUGEIdOG 5 oo eit bres e M unies dtc iE 36 ZIDOUt CED ACK uber utinam dina uii tia odori A PN Rn dH weal leer ea cuc EIE 36 INTER CESTA I 2Q 37 EPa diego EN 37 DIOSES M uo 38 LOU S id tmd AU N 38 StPack SUDDO Bcc ra aa dia 39 EO UNITS TO OUTRO A elem eva ueanneie rads ata ea eemeanarees 40 OV CTV CW android ca esr aa Tt Mon Pestana seni cM M E ne D OCA MR E D DNE 41 PUSE LO DSTI ME ULTIO MEL CIC DEA MIT DNE UE 41 COMMON Problems and SoIHCOIS aote aive Shs shade tat sed Ete added eret A Sc eoe e tans 41 Lech nicus UD DOVE siena
16. bnet mask network setting for the Jetpack The default value 255 255 255 0 is standard for small class C networks If you change your LAN IP Address ensure that you use the correct Subnet mask for the IP address range containing the LAN IP address MAC address the Media Access Controller MAC or physical address for the Jetpack DHCP Dynamic Host Configuration Protocol server The DHCP server checkbox turns the DHCP server feature ON or OFF IPv6 Internet Protocol version 6 The IPv6 checkbox turns the IPv6 feature ON or OFF Or Jetpack Settings O Jetpack Wi Fi Advanced Manual DNS SIM Firewall LAN Port Filtering IPv4 IP address 192 168 1 1 Subnet mask 255 255 255 0 MAC address 8e 61 87 ef 81 e6 Enable DHCP server o ON OFF DHCP address range 10 200 IPv6 Enable IPv6 o ON OFF Save Changes Be sure to click Save Changes button to ensure that your new settings are saved 33 Port Filtering Port Filtering allows you to block outgoing Internet connections and permit only allowed applications to access the Internet You can also customize a list of allowed applications which permits only certain programs to connect to the Internet Be sure to click Save Changes button to ensure that your new settings are saved The Port Filtering menu contains the following options DMZ Use the Demilitarized Zone DMZ to allow all traffic from outside the firewall for a connected device that has a specific local IP addr
17. cause damage that voids your warranty Charge the battery by plugging in the wall charger or to the USB port of a computer While the battery is charging the battery charging icon displays E and the power button illuminates red C When the battery is charged the battery icon is solid LE the power button illuminates green C IMPORTANT Please use only an approved charger to charge your Jetpack Improper handling of the charging port as well as the use of an incompatible charger may cause damage to your device and void the warranty Using Your Jetpack Accessing the Network Using Your Jetpack for the First Time Connecting to Your Jetpack Using Your Jetpack After Setup is Complete Accessing the Network Work effectively outside the home or office with the reliable broadband speed that the 4G LTE service provides You can connect to the internet at speeds that are up to 10 times faster than 3G and keep up to date on all your email correspondence download attachments and access your corporate intranet Mobile Broadband with 4G LTE Download typical speeds of 5 12 Mbps Upload typical speeds of 2 5 Mbps NOTE This Jetpack supports 4G LTE only 3G fallback is not supported Wi Fi 802 11b g n 802 11b uses the 2 4 GHz frequency with a bandwidth of 11 Mbps 802 11g uses the 2 4 GHz frequency with a bandwidth of 54 Mbps 802 11n uses the 2 4 GHz frequency with a bandwidth of 150 Mbps Speeds shown are those publ
18. ck and is done on the device A Factory reset restores your Jetpack to factory default settings and is performed from the My Jetpack Home page http my jetpack or http 192 168 1 1 How do perform a Power Reset on my Jetpack 41 Open the SIM slot cover and place one end of a small unfolded paper clip into the reset button Press down until the Jetpack automatically restarts How do perform a Factory Reset To reset your Jetpack back to factory default settings connect to your Jetpack and then open My Jetpack home page http my jetpack or http 192 168 1 1 Select Jetpack Settings gt Factory Reset cannot connect to Wi Fi after changing Wi Fi password Why Your Wi Fi devices tend to save previously used Wi Fi names associated with the password used to access the Wi Fi network When you change the Wi Fi password only from your Jetpack the devices try to connect to your Jetpack with the same Wi Fi name and saved Wi Fi password causing Wi Fi authentication error Devices vary how to delete old Wi Fi credentials Refer to your device manual how to delete old Wi Fi credentials cannot access the hitp my jetpack Why Ensure that your Wi Fi is enabled on your device and that you have selected the correct Wi Fi name SSID for your Jetpack connection Also make certain that you are entering the correct full URL address as http my jetpack If this URL address does not work for you then try the IP address htt
19. d you will be unable to use the Jetpack You will need to contact Verizon customer support to unlock the SIM 4 Enter the current SIM PIN and click Unlock IMPORTANT You will be given 3 attempts to enter a right PIN code If you entered a wrong PIN three times your SIM becomes completely locked You will need to contact Verizon Customer Care to get a PUK code to unlock the SIM To disable SIM PIN Lock 1 Choose Turn PIN Lock Off from Desired Action menu 2 Enter Current SIM PIN default is 1111 if not changed in the Enter Current SIM PIN box 3 Click Save Changes button 31 Firewall The Firewall menu contains the following options gt VPN Pass through Mode Turns the VPN feature ON or OFF allowing or preventing connected devices to establish a secure VPN connection o When turned ON this feature allows VPN clients to connect through the Jetpack to remote VPN servers The default setting for this feature is ON o When turned OFF VPN clients are not allowed to connect 0 Jetpack Settings O Jetpack Wi Fi Advanced Manual ONS SIM Firewall LAN Port Filtering VPN Pass through Mode o ON OFF Be sure to click Save Changes button to ensure that your new settings are saved 32 LAN The LAN page gives you settings and information about the Jetpack s network The LAN menu contains the following information and options IPv4 Internet Protocol version 4 IP address The IP address for the Jetpack Subnet mask The Su
20. de Wi Fi The Wi Fi menu allows you to customize your Wi Fi profile and contains the following sections Be sure to click Save Changes button to ensure that your new settings are saved SOx Jetpack Settings O Jetpack Wi Fi Advanced Wi Fi Name SSID Ellipsis Jetpack ox Wi Fi Password AS 8 63 ASCII characters For greater security use a mixture of digits upper case lower case and other symbols 802 11 Mode DO z Security Option AES M Maximum Wi Fi connected 8 y devices Privacy Separator ON OFF Wi Fi Media ON OFF Your changes will drop any Wi Fi connection to your Jetpack including this web browser session To reconnect use the new Wi Fi settings Save Changes 26 Wi Fi Name The Wi Fi Network Name SSID for the Wi Fi network broadcasted by your Jetpack Wi Fi Password Use this setting to enter your desired Wi Fi password 802 11 Mode Use this setting to change the Wi Fi mode The Jetpack allows devices using 802 11b 802 11g and 802 11n to connect to the wireless network Security Use this setting to select the desired type of Wi Fi security used to encrypt the wireless network WPA2 is the latest and most secure method and should be used whenever possible Security Option Use this setting to select the desired Wi Fi security option used to encrypt the wireless network Advanced Encryption Standard AES is the latest and most secure option and should be used whenever possible
21. dvanced Jetpack Admin Password Preferences Software Update Factory Reset Shut down the Jetpack when no devices are connected Automatic shutdown Never Turn off display After 30 seconds This setting controls if the blue status light LED illuminates next to the display indicating the Jetpack is powered on Power Indicator LED This setting controls the time between when the blue status light LED illuminates Save Changes Blink Delay This setting controls the amount of time between when the blue status light next to your Jetpack s display illuminates letting you know the Jetpack is powered on Spe Jetpack Settings Blink Delay Jetpack Wi Fi Advanced Jetpack Admin Password Preferences Software Update Factory Reset Shut down the Jetpack when no devices are connected Automatic shutdown Turn off display After 30 seconds This setting controls if the blue status light LED illuminates next to the display indicating the Jetpack is powered on Power Indicator LED This setting controls the time between when the blue status light LED illuminates Save Changes Be sure to click Save Changes after making changes to either preference Blink Delay 24 Software Update The Software Update menu contains the following sections Current Software Displays information for the current System software version and Firmware version From this section you can check to see if new software
22. ed Action Turn PIN Lock Off Enter Current SIM PIN Default PIN is 1111 A Entering an incorrect PIN too often will permanently lock your SIM and you will be unable to use the Jetpack You will need to contact Verizon customer support to unlock the SIM To change SIM PIN Te You can change SIM PIN only when PIN Lock Turned On status 2 Select Change SIM PIN from Desired Action menu 3 Enter current SIM PIN and enter new SIM PIN twice 4 Click Save Changes button SIM PIN Lock Status PIN Lock Turned On Desired Action Turn PIN Lock Off v Change SIM PIN Enter Current SIM PIN Default PIN is 1111 Enter New SIM PIN Re enter New SIM PIN A Entering an incorrect PIN too often will permanently lock your SIM and you will be unable to use the Jetpack You will need to contact Verizon customer support to unlock the SIM Save Changes To unlock SIM 1 When your Jetpack is SIM PIN locked it will display SIM PIN Locked To Unlock go to http my jetpack on the device when your power it on 30 Connect your device through Wi Fi Launch an internet browser and open Jetpack Web UI http my jetpack or http 192 168 1 1 The Web UI pops up a window to enter SIM PIN 7 SIM is PIN Locked You have locked the SIM card inside your Jetpack SIM Status SIM is PIN locked 2 attempts remain until your SIM is permanently locked A Entering an incorrect PIN too often will permanently lock your SIM an
23. ed while using the Jetpack First Steps 1 Make sure you are using the Jetpack in the correct geographic region within coverage Ensure that your wireless coverage extends to your current location by using the interactive Verizon coverage map tool 3 Ensure that you have an active service plan 4 Restarting your computer and your Jetpack can resolve many issues IMPORTANT Before contacting Verizon Customer Care be sure to restart both your Jetpack and any device that is currently connected Common Problems and Solutions My Jetpack just powered off without pressing the Power Menu button Why This may occur under any of the following circumstances Your Jetpack will automatically turn off after a certain period of time to save battery if there are no connected devices and if you set Automatic Shutdown on from My Jetpack Home page This can be changed at http my jetpack gt Jetpack Settings gt Preferences gt Automatic Shutdown owitching profiles Battery depletion To restore power manually press and hold the Power Menu button to turn the Jetpack back on If the battery is depleted charge the Jetpack with the wall charger IMPORTANT If the power button will not start your Jetpack please try Power Reset see How do perform a Power Reset on my Jetpack below before contacting Verizon Customer Care What is the difference between a Power Reset and a Factory Reset A Power Reset simply resets or restarts your Jetpa
24. ess assigned as DMZ It is recommended to disable DMZ unless urgently needed Port Filtering Click ON to turn on Port Filtering When the feature is ON you must select a port filtering application in the Applications list to allow that application to connect to the Internet For example if you select VPN in the Applications list but do not select HTTP you can connect a VPN server but you cannot connect to a web page using your Internet browser Click OFF to turn off Port Filtering When the feature is OFF any application can connect to the Internet Or Jetpack Settings O Jetpack Wi Fi Advanced Manual DNS SIM Firewall LAN Port Filtering DMZ OON OFF Port Filtering OON e OFF Save Changes Turning ON the Port Filtering feature reflects the following options Applications select each port filtering application that needs to be able to access the Internet by checking the box in front of one or more applications When port filtering is turned ON all other applications are blocked Custom Applications You can define your own applications and then turn them on or off as needed To define an application you need to know the outgoing ports used by the application 34 Port Filtering o ON OFF If turned on only traffic from selected applications can access the internet Applicatioins Select the applications which you wish to allow 7 Email POP3 IMAP SMTP 7 FTP 7 HTTP 7 HTTPS 7 TELNET Custom Applications
25. he connected device If you have used this interface to assign a name to a connected device the assigned name displays in place of the host name In rare cases the host name may be unavailable gt You can use the Edit option to change the name of any connected device IP Address The IP address of the connected device 18 MAC Address The MAC address is a unique network identifier for this connected device Max Device Clicking it allows you to go to the Wi Fi Settings menu to change the maximum number of connected devices Edit a Connected Device To Edit a Connected Device gt 1 Click the pencil tool A page opens allowing you to edit the name of the device 2 Update the name s of the device s and click Enter Connected Devices O i View devices currently connected to or blocked from your Jetpack Connected Devices Max devices 8 change James PC IPv4 192 168 1 10 MAC Address 74 e5 0b 45 28 c0 ames iPhone 1 Block IPv4 192 168 1 13 MAC Address d0 23 db 8b 47 0d Macbook Block IPv4 192 168 1 12 MAC Address d4 9a 20 6b fd c6 Changing the Maximum Number of Connected Devices To change the maximum number of devices allowed to connect to your Jetpack 1 Click Change on the Connected Devices page to open the Jetpack Settings Wi Fi page 2 See page 24 of this guide 19 Blocked Devices The Blocked Devices menu contains the following options Block Button Click Block
26. ing hearing aids and cochlear implants users may detect a noise which may interfere with the effectiveness of the hearing device Use of Your Device while Operating a Vehicle Please consult the manufacturer of any electronic equipment that has been installed in your vehicle as RF signals may affect electronic systems in motor vehicles Please do not operate your device while driving a vehicle This may cause severe distraction and in some areas it is against the law Use of Your Device on an Aircraft Using your device during flight may violate FCC regulations Because your device may interfere with on board electronic equipment always follow the instructions of the airline personnel and turn your device OFF when instructed to do so Blasting Areas In order to avoid interfering with blasting operations your device should be turned OFF when in a blasting area or in an area with posted signs indicating that people in the area must turn off two way radios Please obey all signs and instructions when you are in and around a blasting area Limited Warranty and Liability Manufacturer s Limited One Year Warranty Franklin Wireless the Company warrants to the original retail purchaser of this device that should the product or any part thereof during normal consumer usage conditions be defective in material or workmanship that results in product failure within the first twelve 12 month period from the date of purchase such defects wil
27. ished by Verizon Wireless Inc and are theoretical in nature Actual throughput speed and coverage may vary Speed claims not applicable when roaming Using Your Jetpack for the First Time System Requirements Your computer tablet or other wireless devices need Wi Fi capability and Internet browser software only Your Jetpack is compatible with most major operating systems and the latest versions of browsers Installing the 4G LTE SIM Card Your SIM Subscriber Identity Module card is a small rectangular plastic card that stores your phone number and important information about your wireless service If not already inserted follow the instructions below to install your 4G LTE SIM card 1 Lift the SIM slot cover by placing your fingernail in the cutout on the side of the Jetpack and pop the cover open 2 Slide the SIM card into the SIM slot with the Verizon logo facing up and the notched corner facing in pointed towards the Power Menu button Press the SIM card until it clicks into place 3 Close the SIM slot cover IMPORTANT Do not bend or scratch your SIM card Avoid exposing your SIM card to static electricity water or dirt Whenever you insert or remove the SIM card ensure your Jetpack is powered off and is not connected to any power source Never use tools knives keys or any type of object to force the door open or to remove the SIM card Removing the 4G LTE SIM Card To remove the 4G LTE SIM card follow the ins
28. l be repaired or replaced with a new or refurbished product at the Company s discretion without charge for parts and labor directly related to the defect s This warranty extends to consumers who purchase the product in the United States and it is not transferable or assignable This warranty does not apply to a Products subject to abnormal use or conditions accident mishandling neglect unauthorized alteration misuse improper installation or repair or improper storage b Products whose mechanical serial number or electronic serial number has been removed altered or defaced c Damage from exposure to moisture humidity excessive temperature or extreme environmental conditions d Damage resulting from connection to or use of any accessory or other product not approved or authorized by the Company e Defects in appearance cosmetic decorative or structural items such as framing and non operative parts f Damage from external causes such as fire flooding dirt sand weather conditions battery leakage a blown fuse theft or improper usage of any electrical source 46 The Company disclaims liability for removal or reinstallation of the product for geographic coverage for inadequate signal reception by the antenna or for communications range or operation of the cellular system as a whole Franklin Wireless is not responsible for and does not guarantee restoration of any third party software personal information or
29. memory data contained in stored on or integrated with any wireless device whether under warranty or not returned to an authorized service center for repair or service To obtain repairs or replacement within the terms of this warranty the product should be delivered with proof of warranty coverage e g a dated bill of sale the consumer s return address daytime phone number and or fax number and complete description of the problem transportation prepaid to the place of purchase or to an authorized service center for repair or replacement processing In order to be referred to an authorized service center in your area please contact Verizon Wireless Customer Service at 800 922 0204 or visit WWW Verizonwireless com support The extent of the Companyss liability under this warranty is limited to the repair or replacement provided above and in no event shall the Company s liability exceed the purchase price paid by purchaser for the product Any implied warranties including any implied warranty of merchant ability or fitness for a particular purpose shall be limited to the duration of this written warranty In no case shall the Company be liable for any special consequential or incidental damages for breach of this or any other warranty express or implied whatsoever The Company shall not be liable for the delay in service under this warranty or loss of use during the time the product is being repaired or replaced No person or represen
30. n In When you change the Admin Password your Jetpack password screen changes the title to Wi Fi Password and then it can be used for Wi Fi connection only You need to memorize or record the new Admin Password and keep it separately Password Before changing the Admin Password The password is used XXXXXXXX for both Wi Fi connection and My Jetpack Home admin login Wi Fi Password After changing the Admin Password The password on your XXXXXXXX Jetpack display is used for Wi Fi connection only Record your Admin Password as it will not be available on the displav TIP 2 If you change the Wi Fi Password before creating your own My Jetpack Home page Admin Password the Admin password also changes together with the Wi Fi Password Your Jetpack password screen display the title Password You can log in the My Jetpack Home page using the Wi Fi Password 22 Preferences The Preferences menu contains the following options Automatic shutdown Select the length of time before the Jetpack will automatically turn off if no devices are connected The Jetpack will automatically shut down if the device is running on battery power and no wireless devices are connected To turn off the automatic shutdown feature select Never Or Jetpack Settings Jetpack Wi Fi Advanced Jetpack Admin Password Preferences Software Update Automatic shutdown After 5 minutes After 10 minutes After 30 minutes Turn off display v Ne
31. nnection your network the type of technology in use how long your Jetpack has been connected the amount of data that has been transmitted and received and information regarding your current IP address es Jetpack Info Jetpack Info Diagnostics Logs Jetpack Support Connected Verizon Wireless 4G LTE 00 01 02 43 67 MB 272 MB 10 180 87 163 255 0 0 0 10 0 0 92 198 224 162 119 198 224 163 135 2600 100a b020 4d983 0024 c3a3 8601 The Jetpack Info page contains detailed information about your Jetpack Manufacturer Model My Jetpack version 37 i About Jetpack Internet Status Jetpack Info Diagnostics Logs Jetpack Support Manufacturer Franklin Wireless Corp Model MHS800L My Jetpack version Firmware version 3 3 3 0 17034 System Version 3 3 3 0 17034 Diagnostics The Diagnostics page is used primarily for troubleshooting and reflects system level information about your Modem and the 4G LTE network i About Jetpack Internet Status Jetpack Info Diagnostics Logs Jetpack Support This detailed information is used only for troubleshooting and technical support Modem Phone number MSISDN 19082556599 SIM status Ready IMEI IMEISV IMSI FW version ICCID 4G LTE Network operator Status Signal strength SINR Battery Battery level 358227051531900 3582270515319000 311480075204026 3 3 3 0 17034 89148000000731631512 USA Verizon Wireless Connected 107 90 dBm 7 81 dB
32. nterface http my jetpack Components Jetpack Overview SIM slot Powerreset a e Power button Menu button e SIM slot Powerreset gt a e Charging port Display Screen Power Indicator 1 Power Menu Button Power the Jetpack on off and switch the menu Operation Status SN Sep ere ICO emere Power PowerOn Press and hold the Power button Press and hold the Power button for 3 seconds to tum on 3 seconds to turn on Press and hold the Power button until the Goodbye Power Off screen appears Display When the display is off sleep mode the first quick press Wake Up of the Power button wakes up the display When the display is on each time in the Power button is pressed quickly the following information displays Data Usage gt Wi Fi Name gt Password gt My Jetpack Admin URL gt Home Battery Indicator Illuminated Power Button Colors Charging Status pe ie The Jetpack is not connected to a charger Info Display CER Ra The Jetpack is connected to a charger and charging The Jetpack is connected to a charger and the battery is Power Indicator Colors Charging Status e Blue Blinking The Jetpack is powered on 2 SIM Slot Power Reset The SIM card installation slot and Jetpack Power Reset are accessed by lifting the slide cover 3 Charging Port The USB charger connects here 4 Display Provides connection and battery status network signal strength
33. on Wireless Coverage map Click on Data Calculator to calculate your data usage and select the best plan to meet your data requirements NOTE Links in this section may result in additional data charges which count against your monthly allotment Help amp Support The Help Support quick links contain the following options Help amp Support Attend a Wireless Workshop Community Forums Device Support Page amp User Guide Click on Attend a Wireless Workshop to attend online or in a store to learn everything you need to know about your Jetpack Click on Community Forums to follow share and participate in the Broadband amp Netbook Community In addition you can search Broadband amp Netbook Community discussions for specific topics Click on Device Support Page amp User Guide to access detailed device information of your Jetpack and to view or download the User Guide for your Ellipsis Jetpack NOTE Links in this section may result in additional data charges which count against your monthly allotment 16 Data Usage The Data Usage page allows you to obtain data usage and billing cycle information for your mobile broadband plan From the My Jetpack Home page select Data Usage and you will see usage information for your mobile data plan and when your billing cycle ends when usage data is available The following information is displayed according to your plan Data usage for your current data
34. orbed by the body when using a mobile device Although the SAR is determined at the highest certified power level the actual SAR value of the device while in operation can be well below the level reported to the FCC This is due to a variety of factors including its proximity to a base station the design of the device and other factors What is important to remember is that each device meets strict Federal Government guidelines Variations in SARs do not represent a variation in safety All devices must meet the federal standard which incorporates a substantial margin of safety SAR values at or below the federal standard of 1 6 watts kg W kg are considered safe for use by the public This product meets current FCC Radio Frequency Exposure Guidelines The reported SAR value of the device is Part 27 1 19W kg Additional details at FCC website www fcc gov oet ea Body Worn Operation Please note this important safety information regarding radio frequency RF radiation exposure and near body operation To ensure compliance with RF exposure guidelines the device must be used at least 5 mm from your body Failure to observe this warning could result in RF exposure exceeding the applicable guideline limits This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential
35. p 192 168 1 1 cannot Sign In to http my jetpack Why Ensure that you are entering the correct Admin Password to Sign in The default Admin Password is the same as the default Wi Fi Password unless you have previously changed the Admin Password from My Jetpack Home page If you have forgotten your password click on the Forgot the Admin Password link and you will be prompted to answer the security question that you selected when you changed the Admin Password Technical Support For additional information and technical support Contact Verizon Customer Care at 1 800 922 0204 or go to any Verizon Wireless store IMPORTANT Before contacting Verizon Customer Care be sure to restart both your Jetpack and any device that is currently connected 42 Product Specifications and Regulatory Information Regulatory Statements Safety Hazards Limited Warranty and Liability Trademark 43 Regulatory Statements FCC Equipment Authorization ID XHG R800 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation SAR Information The exposure standard for your device uses a unit of measurement called the Specific Absorption Rate SAR SAR is the unit of measurement for the amount of RF energy abs
36. plan and billing cycle The date when your current data cycle ends If you are part of a shared data plan your total shared usage is displayed ES Data Usage O 0 34GB 2GB MA A Refresh Cycle ends 12 09 2013 Credits and adjustments to your account may not appear until our next billing statement and may not be reflected in your current balance Payments are applied to your account on the same day they are made Manage your account at My Verizon 17 Connected Devices The Connected Devices page allows you to view and edit devices that are currently connected to your Jetpack You can also block and unblock device connections Any devices blocked from connecting with the Jetpack can also be viewed The Connected Devices page contains Connected Devices Displays the IP Address MAC Address of up to eight connected devices Blocked Devices Displays any blocked devices NOTE A device that is currently accessing the http my jetpack cannot be blocked Connected Devices O View devices currently connected to or blocked from your Jetpack Connected Devices Max devices 8 change C04 046 PC Your Device IPv4 192 168 1 10 MAC Address c4 17 fe b9 37 c3 user f87e532ed0 P Block IPv4 192 168 1 11 MAC Address 00 1e 4c a9 69 b7 Blocked Devices Connected Devices The Connected Devices menu contains the following options Name Normally this is the host name of the connected device as set on t
37. rd You can change your My Jetpack Home page Admin Password 1 From the My Jetpack Home screen select Jetpack Settings 2 Select Jetpack Admin Password Click on Change Admin Password 0 Jetpack Settings O Jetpack Wi Fi Advanced Jetpack Admin Password Preferences Software Update Factory Reset G The Admin Password is used to Sign in to this website Gi The Admin Password is the same as the Wi Fi Password unless you create a separate Admin Password Change Admin Password 21 _ Change Admin Password New Admin Password Confirm Admin Password Security Question What is your Date of Birth mmddyy v This is to verify you later if you forget the password Save Changes Enter your current Admin Password in the Current password field Enter your new password in the New Admin password field Re enter your new password in the Confirm Admin password field Select a Security Question from the dropdown list and enter the answer in the box below the question 7 Click Save Changes Oo BR O NOTE Ensure you record your Admin Password If you forget your Admin Password and security Question you will need to contact Verizon Customer Care TIP 1 By default your Jetpack password screen press L button quickly three times displays the title Password The password is used for both your Wi Fi connection and My Jetpack Home page http my jetpck or http 192 168 1 1 Admin Sig
38. s and hold the Power Menu button for 3 seconds to turn the Jetpack off NOTE lt is normal for the device to take one or two minutes to connect with the wireless network 10 Connecting to Your Jetpack Wi Fi Name SSID and Password Your default Wi Fi Name SSID and Password can be found on the Jetpack display upon initial power up You can also view your Wi Fi Name and Password using the following steps 1 Power on your Jetpack 2 Press L Power Menu button quickly when the display is on Press one time for data usage information Press two times for the Wi Fi name Press three times for the Password Press four times for Settings amp Info URL guide Press five times to return to the Home screen a b C d e all 48 32 ON vie ux Main Screen Verizon 4G LTE Press Cycle ends Junel0O EET Data Usage displayed 4 2 6 0GB Press Wi Fi Name i as Wi Fi Name displayed Ellipsis Jetpack XXXX Press Password displayed hi y YYY Y Press quickly Y settings amp Info Web UI Guide displayed http my jetpack Press quickly E 2 ON Back to Main Screen Verizon 4G LTE Connecting to the Internet 1 Open the Wi Fi application or controls on your laptop or Wi Fi capable device that you want to connect to your Jetpack and find the Jetpack s Wi Fi name Ellipsis Jetpack xxxx 2 Click Connect and enter the Password when prompted 11 Using Your Jetpack after Setup is Complete
39. tative is authorized to assume for the Company any liability other than expressed herein in connection with the sale repair or replacement of this product Some states do not allow limitations on how long an implied warranty lasts on the exclusion or limitation of incidental or consequential damage so the above limitation or exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state Franklin Wireless Corp 6205 Lusk Blvd San Diego CA 92121 Trademark 2014 Franklin Wireless Inc All rights reserved The information contained in this document should not be construed as a commitment by Franklin Wireless and is subject to change without notice by Franklin Wireless Trademarks and Service Marks Franklin Wireless is a trademark of Franklin Wireless Inc and all other trademarks logos and service marks used in this user manual are the property of Franklin Wireless or their respective owners Nothing contained in this user guide should be construed as granting by implication or otherwise a license or right of use of Franklin Wireless or any other Trademark displayed in this user manual without the written permission of Franklin Wireless or its respective owners The names of actual companies and products mentioned in this user manual may be the trademarks of their respective owners 47 Document Revision History Revision Rev 2 3 Date Dec 14 20
40. to disconnect a connected device and prevent it from reconnecting The blocked device then appears in the Blocked Devices list This option is available for use with each connected device except for your own device Connected Devices O i View devices currently connected to or blocked from your Jetpack Connected Devices Max devices 8 change C04 046 PC IPv4 192 168 1 10 MAC Address 4 17 fe b9 37 3 Blocked Devices Unblock MAC Address 00 1e 4c a9 69 b7 Blocked Devices This list reflects any devices that you have blocked Note that since these devices are not currently connected and are blocked from connecting they do not have an IP address Instead they are identified by MAC address You can enter name to identify the device blocked by clicking the pencil icon Unblock Button Click Unblock to unblock a previously blocked device freeing it to connect again The unblocked device is deleted from the Blocked List and will reappear in the Connected Devices list when it connects 20 Jetpack Settings The Jetpack Settings page allows you to make device setting changes select mobile network options and update software Jetpack Wi Fi Advanced Jetpack The Jetpack menu contains the following options Jetpack Admin Password Preferences Software Update Factory Reset Or Jetpack Settings O Jetpack Wi Fi Advanced Jetpack Admin Password Preferences Software Update Factory Reset Jetpack Admin Passwo
41. tructions below 1 Liftthe SIM slot cover by placing your fingernail in the cutout on the side of the Jetpack and pop the cover open 2 Press in on the SIM card for it to eject and then remove the SIM card from the SIM slot 3 Close the SIM slot cover NOTE Should your 4G SIM card be lost or damaged contact Verizon Customer Care for a replacement Charging the Battery Before using your Jetpack ensure that the battery is fully charged Be sure to use the charger that came with your Jetpack NOTE Your Jetpack is equipped with an internal rechargeable battery You should never attempt to open or disassemble this Jetpack Doing so may cause damage that voids your warranty It normally takes at least 3 5 hours depending your power sources with the wall charger or with the USB port of your computer to fully charge the battery The battery discharges faster as additional devices connect with your Jetpack Battery life depends on the network signal strength temperature features and active connection time When charging keep your Jetpack near room temperature Never leave the Jetpack in an unattended vehicle due to uncontrolled temperatures that may be outside the desired temperatures for this Jetpack It is normal for batteries to gradually wear down and require longer charging time Powering the Jetpack On and Off Power On Press and hold the Power Menu button for 3 seconds to turn the Jetpack on Power Off Pres
42. ts the following information SIM PIN Lock Status The default setting is PIN Lock Turned Off Desired Action You can Turn PIN Lock On Change SIM PIN or Turn SIM Lock Off Enter Current SIM PIN The default setting is 1111 Or Jetpack Settings O Jetpack Wi Fi Advanced Manual DNS SIM Firewall LAN Port Filtering 3 For additional security the SIM card inside your Jetpack can be locked with a PIN code When locked the PIN code must be entered before the Jetpack will connect to the internet SIM PIN Lock Status PIN Lock Turned Off Desired Action Turn PIN Lock On Enter Current SIM PIN Default PIN is 1111 A Entering an incorrect PIN too often will permanently lock your SIM and you will be unable to use the Jetpack You will need to contact Verizon customer support to unlock the SIM Save Changes To enable SIM PIN Lock 1 2 3 Factory default is PIN Lock Turned Off In this status you can choose only Turn PIN Lock On from Desired Action menu Enter Current SIM PIN default is 1111 in the Enter Current SIM PIN box Click Save Changes button 29 Or Jetpack Settings Jetpack Wi Fi Advanced Manual DNS SIM Firewall LAN Port Filtering Changes were saved successfully 3 For additional security the SIM card inside your Jetpack can be locked with a PIN code When locked the PIN code must be entered before the Jetpack will connect to the internet SIM PIN Lock Status PIN Lock Turned On Desir
43. updates are available by clicking on the Check for update button Last Update Displays the date of the last software update Or Jetpack Settings Jetpack Wi Fi Advanced Jetpack Admin Password Preferences Software Update Factory Reset Current Software System software version 3 3 3 0 17034 Firmware version 3 3 3 0 17034 Check for update Last Update No Last update Information Factory Reset The Factory Reset menu allows you to restore all of your Jetpack s settings to factory default values To reset your Jetpack to original factory default settings click Restore Factory Default button then Confirm at the prompt Sve Jetpack Settings Jetpack Wi Fi Advanced Jetpack Admin Password Preferences Software Update Factory Reset Restore to Factory Defaults Restore all settings to the factory default values Restore Factory Default Confirm Factory Reset All current connections with this Jetpack Internet and Wi Fi will be ended Any modified settings will be lost and reset to the factory default values Wireless devices connecting with this Jetpack will need to use the default Wi FI Name and Password 25 NOTE Please note that performing a Factory Reset is a different process than performing a Power Reset Factory Reset returns device to factory default settings Power Reset restarts the device Please refer to Section 4 Troubleshooting for more details on Power Resets on page 39 of this gui
44. ver Power Indicator LED On Blink Delay Factory Reset Shut down the Jetpack when no devices are connected This setting controls if the blue status light LED illuminates next to the display indicating the Jetpack is powered on This setting controls the time between when the blue status light LED illuminates Save Changes Turn off display Select the length of time before the Jetpack display will automatically turn off The Jetpack display will automatically turn off if the menu button is not pressed for a certain period To turn off the automatic shutdown feature select Never Or Jetpack Settings Jetpack Wi Fi Advanced Jetpack Admin Password Preferences Software Update Automatic shutdown Never v After 30 seconds Turn off display After 1 minutes Power Indicator LED After 5 minutes Never Blink Delay Factory Reset Shut down the Jetpack when no devices are connected This setting controls if the blue status light LED illuminates next to the display indicating the Jetpack is powered on This setting controls the time between when the blue status light LED illuminates Save Changes 23 Power Indicator LED If turned On the blue status light next to your Jetpack s display blinks indicating the Jetpack is powered on This Indicator will let you know if the Jetpack is on or off without having to turn on the display Or Jetpack Settings Jetpack Wi Fi A
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