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TruVision NVR 10 User Manual - Utcfssecurityproductspages.eu

1. In live view mode right click the mouse and select Advanced Search gt Normal Select the desired cameras record type file type as well as start and end times of the recording 3 Click Search The list of search results appears 4 Play back the search results If there is only one camera in the search result click its playback button Playback starts If there is more than one camera listed click the playback button of one of the cameras In the window that appears select the cameras you want to play back simultaneously and click OK Playback starts To hide the playback control toolbar during play back right click the mouse and select Control Panel from the list Click again for the panel to reappear 6 Use the playback control toolbar to manually control playback 7 To play back another camera move the cursor to the right edge of the window to 96 display the list of cameras and select the desired camera To do another search Click Exit bS in the playback control toolbar to return to the search results window sle Right click the mouse and select Exit from the list to return to the search results window A E Right click the mouse and select Video Search from the list to return to the search window Or Click the Search icon in the playback control toolbar to return to the search results window TruVision NVR 10 User Manual Chapter 12 Playing back a recording Playing back recordings
2. Log Search Net Detect D User admin Alarm Type N O N O ROR Not supported Alarm Status Not used Not used Not used Used Triggered Camera 1 Menu toolbar Setup options available for the selected menu function Move the mouse over a command icon and click to select it See Table 5 below for a description of the icons 2 Submenu panel Submenus for the selected menu function are displayed Click an item to select it Setup menu All the details for the selected submenu are displayed Click a field to make changes Table 5 Description of the menu toolbar icons Icon Name Description 22 Display mode settings Configures display settings including system date and time audio output device name dwell time schedule language and display formats See Configuring live view on page 76 and Holiday schedules on page 29 TruVision NVR 10 User Manual Name Camera management Video schedule Network settings Alarm settings PTZ settings User management system settings Help information Power manager O O To access the main menu Chapter 4 Operating instructions Description Configures camera settings including OSD display motion detection privacy masking video image adjustments video loss and copy settings to other cameras See Chapter 9 Camera settings on page 63 Configures recording settings including recording schedules record quality auto delet
3. SO Se ee Se Ne a Connect to the TVN 10 for full browser functionality TruVision NVR 10 User Manual 121 Chapter 16 Using the web browser Accessing the web browser To access the TVN 10 open a web browser and enter the IP address assigned to the TVN 10 as a web address On the logon window enter the default user ID and password Note Only one NVR can be viewed per browser User ID admin Password 1234 The default values for TVN 10 network settings are e IP address 192 168 1 82 e Subnet mask 255 255 255 0 e Gateway address 192 168 1 1 e Ports When using the browser When using TruNav RTSP port 554 RTSP port 554 HTTP port 80 Server Client software port 8000 For more information on port forwarding see Appendix B Port forwarding information on page 135 Web browser overview The NVR web browser lets you view record and play back videos as well as manage all aspects of the NVR from any PC with Internet access The browser s easy to use controls give you quick access to all TVN 10 functions See Figure 32 on page 123 122 TruVision NVR 10 User Manual Chapter 16 Using the web browser Figure 32 Live view in the web browser interface x fe fr di Ponera a2 ft Pca 03 fia woes Table 18 Description of live view in the web browser Item Name 1 Camera 2 Menu toolbar 3 Viewer 4 Display format 5 Video function toolbar TruVision NVR 10 User Manual De
4. This Class A digital apparatus complies with Canadian ICES 008 Cet appareil mumerique de la classe A est conforme a la norme NMB 003 du Canada Notice This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures CE nas Ws 2004 108 EC EMC directive Hereby UTC Fire amp Security declares that this device is in compliance or with the essential requirements and other relevant provisions of Directive 2004 108 EC 2002 96 EC WEEE directive Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union For proper recycling return this product to your local supplier upon the purchase of equivalent new equipment or dispose of it at designated collection points For more information see www recyclethis info 2006 66 EC battery directive This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union See the product documentation for specific battery information The battery is marked with this symbol which may include lettering to indicate cadmium Cd lead Pb or mercury Hg For proper recycling return the battery to your supplier or to a designated collection point For more information see www recyclethis info For contact information see www interlogix com or www utcfssecurityproducts eu Content Chapter 1 Product overview
5. lf the status is listed as Normal or Sleeping the HDD is in working order If it is listed as Abnormal and has already been initialized the HDD needs to be replaced If the HDD is Uninitialized you need to initialize it before it can be used in the NVR Refer to Initializing HDDs on page 57 for more information Note This information is also available under System Settings gt System Information gt HDD window Configuring HDD alarms HDD alarms can be set to trigger when an HDD is uninitialized or in an abnormal state To set HDD alarms 1 From the menu toolbar click Alarm Settings gt Notification 2 Under Exception Type select HDD Full and check the desired notification method see Description of alarm notification types on page 35 for more information 3 Select HDD Error and check the desired notification method 4 Click Apply to save the settings 5 Click Back to return to live view or continue configuring the NVR settings Checking the S M A R T information S M A R T Self Monitoring Analysis and Reporting Technology reports on a variety of hard drive attributes It helps ensure that the HDD is functioning properly at all times while protecting video stored on the hard drive 60 TruVision NVR 10 User Manual To view the S M A R T information of an HDD Chapter 8 Network settings 1 From the menu toolbar click System Settings gt HDD gt S M A R T Settings FA N f an s Epe HDD
6. 1 From the menu toolbar click Camera Management gt Image 2 Select the camera whose video image settings you want to change 3 Select the desired mode value Changes are seen immediately on screen lf Customize is selected adjust the brightness saturation contrast and hue values by dragging each scroll bar 4 Click Apply to save the settings and then click Back to return to live view TruVision NVR 10 User Manual 67 Chapter 9 Camera settings Watermarking You can overlay digital watermarking to authenticate images and protect them from alterations Watermarking on an image is only visible during playback of exported video The NVR supports watermarking from TruVision cameras and encoders Use the playback application Player to reveal the watermarking on archived video Enable the Watermarking option in Player Hiding a camera image from view There may be occasions when you want to control who can live view the camera images on a local monitor such as if there is a camera located in a changing room The NVR lets you select which camera or cameras is not displayed on the local monitor unless the user is logged in and has permission to live view the camera A restricted access camera is not displayed on screen when no user is logged in Instead a person walking by sees a black screen with the Interlogix logo See Figure 12 below Figure 12 Example of a restricted access camera image Ge rezol Sethu 1 12 4
7. A Network Time Protocol NTP server can also be configured on your NVR to keep the date and time current and accurate Note If the device is connected to a public network you should use an NTP server that has a time synchronization function such as the server at the National Time Center IP Address 210 72 145 44 or europe ntp pool org If the device is setup in a more customized network NTP software can be used to establish an NTP server used for time synchronization To set up an NTP server 1 From the menu toolbar click Network Settings gt NTP 2 Check the Enable NTP box to enable feature It is disabled by default 3 Enter the NTP settings e Interval Time in minutes to synchronize with the NTP server The value can be between 1 and 65535 minutes Default is 60 minutes e NTP Server IP address of the NIP server 48 TruVision NVR 10 User Manual Chapter 7 Network settings e NTP Port Port of the NTP server 4 Click Apply to save the settings 5 Click Back to return to live view or continue configuring the NVR settings Email setup Your NVR can send email notifications of alarms or notifications through the network Note Ensure that the DNS address has been set up correctly beforehand To configure email settings 1 From the menu toolbar click Network Settings gt Email 2 Enter the required settings Option Enable Server Authentication SMTP Server SMTP Port Enable SSL Sender Sende
8. Download the latest firmware on to a USB from our web site at http www interlogix com library 7 Or 7 www utcfssecurityproductspages eu videoupgrades 2 Connect the USB device to the NVR 3 Click the System Settings icon in the menu toolbar 4 Select Upgrade gt Local Upgrade The list of files on the USB Is displayed see Figure 29 on page 104 for an example Select the file and click Upgrade Click Yes to begin the upgrade process TruVision NVR 10 User Manual 109 Chapter 14 NVR management 6 When the upgrade process is completed the NVR reboots automatically To update the system firmware via an FTP server For engineering purposes only Restoring default settings To restore all parameters to default factory settings 1 From the menu toolbar click System Settings gt Configurations 2 Click the Default tab 3 Click the Default button Enter the Admin password click OK and then click Yes to confirm that you want to restore all parameters to default On Click the Restore tab Enter the Admin password click OK and then click Yes to confirm that you want to restore all parameters except network settings to default Note Network information such as IP address subnet mask gateway MTU NIC working mode server port and default route is not restored to factory default settings if Restore is selected Importing and exporting configuration settings You can export and import configuratio
9. The playback control toolbar disappears The digital Zoom window appears 2 Left click the mouse and drag the red square in the digital Zoom window to the area of interest or move the joystick on the front panel to position the red square The selected area is magnified 3 Right click the mouse to quit the digital Zoom mode and return to full screen playback mode The playback control toolbar reappears TruVision NVR 10 User Manual 101 Chapter 12 Playing back a recording 102 TruVision NVR 10 User Manual Chapter 13 Archiving recorded files Archive recorded files on an external device such as a USB flash drive USB HDDs or an external USB CD DVD burner Files can also be archived remotely to a web browser or an SDK such as TruVision Navigator You can archive up to 12GB in file size or 24 hours of video If using a backup device ensure that it is connected to the NVR before starting to archive files The device can be detected automatically by the NVR Archiving files There are two ways to archive files Quick Archive Quick archive lets you archive recorded files quickly by using the Archive button on the front panel The NVR then downloads all the recorded files on the unit to fill the available memory space on the media This option is not available via the mouse Advanced Search screen You can specify archiving settings such as a specific time and date period recording type start and end times as well as camera
10. A router is a device that lets you share your internet connection between multiple computers Most routers will not allow incoming traffic to the device unless you have configured them to forward the necessary ports to that device By default our software and devices DVRs and NVRs require the following ports to be forwarded Note Port forwarding may reduce the security of the computers on your network Please contact your network administrator or a qualified network technician for further information Table 20 Description of the ports Port Port name Description 80 HTTP protocol Used to connect via IE browser 8000 Client Software Port Used to connect to video streams 554 RTSP Port Real time streaming protocol Used to record video remotely 1024 RTSP Port for 3G 4G Use with mobile apps Used for 3G 4G connection Note It is recommended that the RTSP port 1024 should only be used when experiencing connection issues over a 3G 4G connection Seeking further assistance Third party assistance on configuring popular routers can be found at http www portforward com http canyouseeme org http yougetsignal com Note These links are not affiliated with nor supported by Interlogix technical support Many router manufacturers also offer guides on their websites as well as including documentation with the product TruVision NVR 10 User Manual 135 Appendix B Port forwarding information On most routers the brand and model
11. Chapter 8 storage management This chapter describes how to handle HDDs Initializing HDDs The in built HDD must be initialized before it can be used You can also re initialize the HDD However all data on the HDD will be destroyed To initialize an HDD 1 From the menu toolbar click System Settings gt HDD Storage Mode S M A R T Settings Bad Sector Detection t Upgrade ML Capacity Status Property Type Free Space Gr Edit D a Configuration Log Search System Infor ow Net Detect 2 Select the HDD to be initialized 3 Click the Init button to begin initialization After the HDD has been initialized the status of the HDD changes from Abnormal to Normal Controlling disk storage mode on the HDD You can allocate on an HDD the maximum permitted storage and snapshot capacities from each camera TruVision NVR 10 User Manual 57 Chapter 8 Network settings To allocate the maximum recording and snapshot capacities on an HDD 1 Click System Settings gt HDD gt Storage Mode HDD Information S M A R T Settings Bad Sector Detection t Up gra de Mod Quota a Configuration Camera IP Camera 1 Used Record Capacity 1 024MB Used Snapshot Capacity 1 024MB HDD Capacity GB 931 w Net Detect Max Record Capacity G 0 Log Search System Infor Max Snapshot Capacity 0 A Free Quota Space 931 GB 2 Under Mode select Quota 3 Select a camera whose storage capacity yo
12. Up to 30 video clips can be made from a recording Note This feature is only available using the mouse To export video clips during playback 1 Connect the backup device to the NVR 2 Search for the required files to play back See Searching recorded video on page 95 3 Select the file or files to play back and click Play Playback starts immediately 4 Click the playback timeline where you want the video clip to start and click the Start Clip A button 5 Click the playback timeline where you want the video clip to stop and click the End Clip iy button 6 Repeat for additional clips 7 Exit playback mode A message appears asking if you want to save the video clips 8 Click Yes to archive the clips The Export window appears Click No to exit and return to the previous window The clips are not saved 9 In the Archive window select the backup device to be used from the drop down list 10 Click Start File downloading starts Note You can create a new folder for the video clips Press the New Folder button and enter the folder name Archiving snapshots You can save all the video snapshots recorded to a backup device To archive snapshots 1 Connect the backup device to the NVR 2 Search for the required snapshot files to play back See Slideshow of snapshots on page 99 The list of snapshots appears 3 Select the snapshots to backup 4 Click Archive Select the archiving device if different fr
13. Use this option to play back recorded video from the past 24 hours Playback starts at midnight and runs for the 24 hour period All day playback is shown in full screen view See Figure 27 on page 92 for a description of the playback control toolbar e Using the mouse 1 In live view mode right click the mouse on the desired camera image In the mouse toolbar click Playback The playback screen appears By default the camera is in full screen mode 2 To select more than one camera for multiview playback or to select playback from a different day move the mouse to the right edge of the screen The camera list and calendar appear Check the desired cameras and or another day Up to 8 cameras can be selected Playback starts immediately Note A message appears if there are no recordings found during this period 3 Use the playback control toolbar to manually control playback TruVision NVR 10 User Manual 93 Chapter 12 Playing back a recording 4 Click Exit El to return to live view Or Right click the mouse and click Exit from the mouse menu to return to the previous window e Using the front panel 1 Select the camera for playback and press the Play button Playback from the selected camera starts immediately Note Multiview playback is only available using the mouse If live view was showing multiview only the camera in the top left channel on screen will be played back 2 To select a different camera for playb
14. Video tampering such as moving a camera to a different position can also be detected and set to trigger an action on the NVR Not all IP cameras may support this feature Note It is strongly recommended not to configure for video tampering when using PTZ dome cameras To set up video tampering detection 1 From the menu toolbar click Camera Management gt Tamper Mask 2 Select a camera to configure for tamper proot 3 Check the Enable Tamper Mask box to enable the feature 4 Define a tampering detection area The tamper detection area setup interface lets you define an area on screen where you want camera tampering to be detected Click and drag the mouse across an area to mark that area for video tampering You can only set one tampering area with the full screen being the maximum area Click Clear to clear the window 42 TruVision NVR 10 User Manual Chapter 6 Alarm settings Camera OSD Camera IP Camera 1 Enable Video Tampering Image b Settings p Motion 03 07 2014 Fri RE I g Sensitivity PETEN oaa id Privacy Mask f Pi fjs Video Loss N CJ Covert Cam WPCantra Ob 5 Select the tamper detection sensitivity level by clicking the sensitivity scroll bar Higher sensitivity is to the right of the bar 6 Select the arming schedules for the tamper Click the Rule hall button In the Rule window click the Arming Schedule tab and select the day of the week and the time periods during wh
15. 1 Installation environment 1 Default settings to access the device 2 Chapter 2 Installation 5 Installation environment 5 Unpacking the TVN 10 and its accessories 6 Back panel 6 Monitor connections 8 Audio inputs and output 8 Brackets 8 Chapter 3 Getting started 9 Turning on and off the NVR 9 Using the setup wizard 10 Chapter 4 Operating instructions 15 Controlling the TVN 10 15 Using the front panel 15 Using the mouse 18 Using the IR remote control 19 Using a keypad 21 Menu overview 22 Chapter 5 Recording settings 25 Configuring recording settings 25 Configuring recording schedules 27 Daily schedules 28 Holiday schedules 29 Manual recording 30 Motion detection schedules 31 External alarm schedules 31 Protecting recorded files 31 Configuring redundant recording 33 Chapter 6 Alarm settings 35 Description of alarm notification types 35 Setting up motion detection 36 Setting up system notifications 38 Setting up external alarms 39 Clearing alarm outputs manually 41 Detecting video loss 41 Detecting video tampering 42 TruVision NVR 10 User Manual Chapter 7 Chapter 8 Chapter 9 Chapter 10 Network settings 45 General network settings 45 PPPoE setup 46 DDNS setup 47 NTP server setup 48 Email setup 49 FTP server setup to store snapshots 50 SNMP setup 50 UPnP setup 50 Remote alarm host setup 51 Multicast setup 52 Server and HTTP ports setup 52 RTSP service port setup 53 Telnet setup 53 Checking netw
16. 24 hour i Display Mode Non Transparent amp Not Flashing E Covert Cam Joa E J E anra i F 2 Enter a name for the camera if required The name can have up to 32 alohanumeric characters 3 Check the Display Name Display Date and Display Week boxes to display the camera name date and week on screen 4 Select a date format and a time format 5 Select how you want the camera information displayed Select one of the options from the drop down list Default is non transparent amp non flashing e Transparent amp flashing e Transparent amp not flashing e Non transparent amp flashing e Non transparent amp non flashing 6 There are two text boxes in the camera view window one for the camera name red box and the other for the date time yellow box Using the mouse click and drag a text box to the desired position 7 Click Apply to save the settings and then click Back to return to live view Setting up privacy masking You can define an area on screen to remain hidden from view For example you can choose to block the view of a camera when overlooking residential premises This hidden area is referred to as privacy masking Privacy masking cannot be viewed in live view or in recorded mode and appears as a black area on the video image To setup a privacy mask 1 From the menu toolbar click Camera Management gt Privacy Mask 2 Select the camera for which to set up privacy masking 3 Ch
17. Appendix E Product codes This is the TruVision NVR 10 TVN 10 User Manual for the models listed below Table 1 Product codes TVN 1004c 1T TruVision NVR 10 4 channels 20 Mbps 1TB TVN 1004c 2T TruVision NVR 10 4 channels 20 Mbps 2TB TVN 1004cS 1T TruVision NVR 10 4 channels 4 channel PoE switch 20 Mbps 1TB TVN 1004cS 2T TruVision NVR 10 4 channels 4 channel PoE switch 20 Mbps 2TB TVN 1008 2T TruVision NVR 10 8 channels 40 Mbps 2TB TVN 1008 4T TruVision NVR 10 8 channels 40 Mbps 4TB TVN 1008S 2T TruVision NVR 10 8 channels 8 channel PoE switch 40 Mbps 2TB TVN 1008S 4T TruVision NVR 10 8 channels 8 channel PoE switch 40 Mbps 4TB TVN 1016 3T TruVision NVR 10 16 channels 80 Mbps 3TB TVN 1016 6T TruVision NVR 10 16 channels 80 Mbps 6TB TVN 1016S 3T TruVision NVR 10 16 channels 8 channel PoE switch 80 Mbps 3TB TVN 1016S 6T TruVision NVR 10 16 channels 8 channel PoE switch 80 Mbps 6TB TruVision NVR 10 User Manual 149 Appendix E Product codes 150 TruVision NVR 10 User Manual Index A Alarm notifications modifying the warning buzzer 35 types 35 Alarm output clearing manually 41 set up 39 triggering manually 41 Archiving export files to a backup device 104 quick archive 103 Snapshots 106 video clips 106 Audio connecting audio inputs and outputs 8 enable disable audio output 74 B Backup devices managing 107 Bad sector detectionn 61 Bookmarks playback 98 savin
18. Back to return to live view To call up a shadow tour 1 88 PTZ control panel In live view left click the mouse and select the PTZ Control icon in the quick access toolbar The PTZ control panel appears Select the desired camera from the toolbar Or On the front panel select the desired camera and press Enter on the joystick to call up the quick access toolbar The PTZ control panel appears Scroll the toolbar to Shadow Tour and double click the shadow tour from the list The camera immediately carries out the shadow tour movement Menu toolbar From the menu toolbar click PTZ Settings gt General Select the shadow tour from the list and click CJ to start the tour Click EJ to stop the shadow tour Click Back to return to live view TruVision NVR 10 User Manual Chapter 12 Playing back a recording The NVR lets you quickly locate and play back recorded video There are four ways to play back video e Instant playback of the most recently recorded video e 24 hour playback of the day s recorded video e Search the video archives by specific time events bookmarks or snapshots e Search the system log The NVR continues to record the live view from a camera while simultaneously playing back video on that camera display You must have the access privilege to play back recordings see Customizing a user s access privileges on page 116 for more information Cameras in multiview mode play bac
19. File 208MB File 1KB File 1 697KB File 09 14 2012 16 58 42 08 22 2010 22 23 50 03 12 2014 17 20 00 03 12 2014 17 20 00 03 12 2014 17 20 00 03 12 2014 17 20 00 03 12 2014 17 19 59 03 12 2014 17 19 44 03 12 2014 17 19 43 Free Space Lock Disk Player Backup Item Function 1 Device name 2 Refresh Name 4 Delete 104 23 472KB New Folder Format Export Cancel O Description The storage media used for archiving is shown If the backup device is not recognized e Click the Refresh button e Reconnect device e Check for compatibility from vendor Refresh the search results if any parameters have been modified Files found on the backup device are listed Click to delete a selected file from the backup device TruVision NVR 10 User Manual Chapter 13 Archiving recorded files Item Function Description 5 Play Click to play selected file 6 Free space Free space available on the backup device is displayed 7 Lock disc Select to prevent other files being recorded onto the disc 8 New folder Create a new folder on the backup device Files from the NVR can be archived to a specific folder 9 Format Format the USB drive 10 Export Start downloading selected files onto the backup device 11 Cancel Cancel archive and return to the previous menu 12 Player Backup Select to include a backup player To export recorded files to a backup device 1 Connect the backup device to the NVR lf using a U
20. Information Storage Mode S M A R T Settings Bad Sector Detection t Upgrade W Use when the disk has failed to self evaluate a Configurations HDD No al Log Search Self test Self test System Information S M A R w Net Detect Tempera AAN o tn ry C amp Status Type if ture C Power Up days Self eval uation All evaluation S M A R T Information ID 0x1 0x3 0x4 0x5 0x7 0x9 Oxa Oxb Oxc OxcO Oxc1 Oxc2 Oxc4 Oxc5 Nel User admin Attribute Name Raw Read Error Rate Spin Up Time Start Stop Count Reallocated Sector Count Seek Error Rate Power on Hours Count Spin Up Retry Count Calibration Retry Count Power Cycle Count Power Off Retract Count Load Unload Cycle Count Power Temperature Reallocation Event Count 6 Not tested Short Test fos 32 65 Pass Functional Status OK OK OK OK OK OK OK OK OK OK OK OK OK Current Pending Sector Count OK CVE lina Crean I linearrar 4 Cae Vie fa Flags 2f 27 32 33 2e 32 32 32 32 32 32 22 32 32 an Threshold Value 51 21 0 gt oO 2 f Oioiolnioinoiioi ioio idso o 200 200 200 200 98 100 100 100 200 200 200 200 ann Worst 200 177 100 200 200 98 253 253 100 200 200 Raw Value 0 4975 2 Select the HDD whose data you want to see A detail listing of the S M A R T information is displayed 3 If you want to continue to use an HDD whe
21. Mbps self adaptive Ethernet interface Yes Yes 80 80 Mbps out 40 Mbps out 16 16 out 8 out 8 PoE IP camera ports optional PoE af PoE at 4 PoE IP camera ports optional Max 120 W Max 52 W Yes Supported cameras only 1 x USB 2 0 front 1 x USB 3 0 back 4 alarm in 1 alarm out PoE Model AC 100 to 240 VAC Non PoE Model 12 VDC PoE Model 180 W PoE Model 65 W Non PoE Model 10 W Non PoE Model 10 W 10 to 55 C 14 to 131 F 10 to 90 1 5U desk based chassis Without front panel 362 x 305 x 79mm 14 25 x 12 x 3 11 in With front panel 362 x 332 x PoE Model 48 VDC Non PoE Model 12 VDC 1U desk based chassis Without front panel 315 x 213 x 47mm 12 4 x 8 4 x 3 11 in With front panel 315 x 236 5 x 79mm 47mm 14 25 x 13 07 x 3 11 in 12 4 x 9 3 x 3 11 in lt 8 kg 17 64 lb On screen display VGA or HDMI Browser interface TruVision Navigator TVRmobile IE 8 9 10 11 TruVision Navigator 5 0 SP2 or later TVRmobile 2 0 or later Advisor OnGuard planned TruPortal planned MasterMind TruVision NVR 10 User Manual Supported devices Interlogix IP cameras UltraView IP cameras Third party IP cameras TruVision NVR 10 User Manual Appendix A Specifications TVN 10 TVN 10c Consult IP camera compatibility chart TVE 400 TVE 800 TVE 1600 Onvif Profile S 133 Appendix A Specifications 134 TruVision NVR 10 User Manual Appendix B Port forwarding information
22. Motion Detection Camera IP Camera 1 Enable Motion Detection No Rule Trigger Channel enabled Arming Schedule All day for whole week Rule All disabled Sensitivity Privacy Mask Privacy Mask Settings Camera IP Camera 1 Enable Privacy Mask No Zone Null Tamper Mask Tamper Mask Settings Camera IP Camera 1 Enable Tamper Mask No Rule Arming Schedule All day for whole week Rule All disabled Sensitivity Low Zone Null Video Loss Video Loss Settings Camera IP Camera 1 Enable Video Loss Alarm No Rule Arming schedule All day for whole week Rule Null TruVision NVR 10 User Manual 141 Appendix D Default menu settingsr Restricted Access Camera Restricted Access Camera Settings Video Schedule Schedule Record Encoding Record Capture Manual Recording Camera No Camera IP Camera 1 Enable Schedule Yes Schedule All day for whole week TL Hi Camera IP Camera 1 Encoding Parameters Main Stream TL Hi Stream Type Video Resolution 1280 720 HD720P Bitrate Type Variable Video Quality Medium Frame Rate 30 fps or 25 fps Max Bit Rate Mode General Max Bit Rate Kbps 2048 Pre record 5s Post record 5s Expired Time day 0 Record Audio No Camera IP Camera 1 Resolution 704 480 4 CIF Snapshot Quality Medium Manual Recording More Settings More Settings 142 Off All Overwrite Yes TruVision NVR 10 User Manual Appendix D Default menu set
23. TruVision NVR 10 Operator Guide on CD Back panel Figure 2 on page 7 shows the back panel connections and describes each connector on atypical TVN 10 network video recorder Details may vary for specific models Before powering up the NVR connect a main monitor for basic operation TruVision NVR 10 User Manual Chapter 2 Installation Figure 2 Back panel connections Four channel model Audioin 1 Embedded PoE ports to connect up to eight IP 6 Connect to an HDTV The HDMI connection cameras depending on model supports both digital audio and video 2 Connect up to four alarm inputs and one alarm 7 Universal Serial Bus USB 3 0 port Connect relay output to an additional device such as a USB mouse 3 Connect to a network device such as a CD DVD burner or USB HDD computer 8 Connect to ground 4 Connect to speakers for audio output 9 Connect to a power cord 5 Connect to a VGA monitor 10 Connect to a 12 VDC power supply TruVision NVR 10 User Manual 7 Chapter 2 Installation Monitor connections Connect the unit to a monitor via an appropriate cable with the VGA HDMI connector See Figure 2 on page 7 for connecting a monitor to a TVN 10 The TVN 10 supports at least 1024 x 768 60 Hz resolution Adjust your monitor accordingly to this resolution Audio inputs and output The unit is equipped with one audio input and one audio output Both the audio input and the audio outp
24. a much wider range of options for playback than Advanced Search which deals with video detection and alarms only See Playing back recordings from the system log on page 99 for more information Logs can be viewed and exported at any time Up to 2000 log files can be viewed at once Log files can also be exported onto a USB device The exported file is named according to the time it was exported For example 2012072912484 1logBack txt Note Connect the backup device such as a USB flash drive to the NVR before commencing the log search Figure 31 View log window 0 a HDD t Upgrade Start Time 04 14 2014 04 15 2014 a Configurations All All e stem Information sy 2 Major Type Time Minor Type Parameter a Net Detect T Operation 04 15 2014 18 12 01 Local Configure Parameters Encode T Operation 04 15 2014 18 11 56 Local Configure Parameters Video Output T Operation 04 15 2014 18 11 47 Local Login Information 04 15 2014 18 11 39 Start Recording information 04 15 2014 18 11 19 HDD S MA R T amp Notification 04 15 2014 18 11 11 IP Camera Disconnected T Operation 04 15 2014 18 11 00 Local Configure Parameters Video Output amp Notification 04 15 2014 18 10 52 Network Disconnected NWA information 04 15 2014 18 10 47 Local HDD Information N A N4 15 2N14 1R 1N 47 Power In NIA on T Onerati Total 92 P 1 1 Search User admin 1 Major Type 2 Minor Type 3 Parameter 4 Click to pl
25. alarm is triggered Click Apply to save the settings Settings Arming Schedule Linkage Action WIP Camera MD1 MD2 HD3 H6D4 HD5 MDs D7 Mos HDS WDi0 MD11 PIF MD13 Apply OK 7 Select the recording schedules for motion detection In the Settings window click the Arming Schedule tab and select the day of the week and the time periods during the day when motion can be detected You can schedule up to eight time periods in a day Default is 24 hours Click Apply to save the settings Click Copy to copy the settings to other days of the week Note Time periods defined cannot overlap TruVision NVR 10 User Manual 37 Chapter 6 Alarm settings 8 9 settings Trigger Channel Linkage Action Week Mon 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 lt 1 2 ii 3 4 5 6 7 8 Select the response method to motion detection Click the Linkage Action tab to define the method by which you want the NVR to notify you of the alarm See Description of alarm notification types on page 35 for the list of methods available Click Apply to save settings Click OK to return to the motion detection settings window 10 Click Back to return to live view or continue configuring the NVR settings Setting up system notifications Setting up system notifications instructs the NVR to alert you when irregular events exception types occur to the system and h
26. back bookmarked recordings 98 Slideshow of snapshots 99 Playing back recordings from the system log 99 Playing back frame by frame 100 Digital zoom in playback 101 Archiving recorded files 103 Archiving files 103 Creating and archiving video clips 106 Archiving snapshots 106 Managing backup devices 107 Playing back archived files ona PC 107 NVR management 109 Updating system firmware 109 Restoring default settings 110 Importing and exporting configuration settings 110 Viewing system information 110 Searching system logs forevents 112 User management 115 Adding anew user 115 Customizing a user s access privileges 116 Deleting a user 118 Modifying auser 118 Changing the Admin password 119 Using the web browser 121 Windows Vista and 7 users 121 Accessing the web browser 122 Web browser overview 122 TruVision NVR 10 User Manual iii Using the web browser to configure the device 124 searching and playing back recorded video 127 searching for event logs 128 Text overlay 129 Controlling a PTZ dome camera 129 Appendix A Specifications 131 Appendix B Port forwarding information 135 Appendix C Maximum pre recorded times 137 Appendix D Default menu settings 139 Appendix E Product codes 149 Index 151 iv TruVision NVR 10 User Manual Chapter 1 Product overview Installation environment The TruVision NVR 10 is a versatile user friendly embedded network video recorder NVR allowing end users to record up to
27. can also view the associated video to the selected log entry by clicking its play button O 5 To export a log entry select a log and click Export Click Back to return to live view TruVision NVR 10 User Manual 113 Chapter 14 NVR management 114 TruVision NVR 10 User Manual Chapter 15 User management By default the NVR comes with three user accounts an Administrator account an Operator account and a Guest account These accounts provide multiple levels of access and functionality See Table 17 below for a description of the different user accounts Table 17 User accounts User Description Administrator The administrator account includes extended menu with full access to all settings The Administrator has the authority to add delete or configure parameters for many of the system functions There can only be one administrator The user name is admin The name cannot be modified The default password is 1234 Operator The operator account includes reduced menu access to Video settings inaccessible features are not visible The default user name is operator The default password is 4321 Guest The guest account includes menu access with no programming possibilities inaccessible features are not visible The default user name is guest The default password is Empty Note The default passwords should be changed for security reasons Adding a new user Only a system administrator can c
28. command Jumps to the home position 5 Select PTZ command Displays the desired function from the scroll bar camera preset preset tour or shadow tour 6 Open close menu Opens closes the PTZ command section of the PTZ control panel 7 Exit Exits the PTZ control panel Setting and calling up presets Presets are previously defined locations of a PTZ dome camera It allows you to quickly move the PTZ dome camera to a desired position They are configured and modified from the PTZ configuration window see Figure 24 below Note The PTZ dome camera used must be able to support a preset command 84 TruVision NVR 10 User Manual Figure 24 PTZ configuration window Chapter 11 Controlling a PTZ camera 5 6 9 40 1 e Call Preset 1546 17 Shadow Tour 1 f f 8 6 Oo Preset Tour 1 Step Preset PCamera 0 Table 15 Description of the PTZ configuration window Name Description 1 Save Preset Saves preset 2 Call Preset Calls up pre existing preset 3 Shadow Tour toolbar 4 Preset Tour toolbar H cogogogogar To set up a preset Start recording the shadow tour Save the shadow tour Start the selected shadow tour Stop the selected shadow tour Add a step to a selected preset tour Start the selected preset tour Stop the selected preset tour Delete all the preset tour steps Scroll up the preset list Scroll down the preset list 1 From the menu toolbar click PTZ Settings gt Gene
29. configuration remote configuration and camera configuration 4 Click Apply to save the settings 5 Click the OK button to return to the previous window 6 Click Back to return to live view Deleting a user Only a system administrator can delete a user To delete a user from the NVR 1 2 3 From the menu toolbar click User Management To delete the user click the Delete button E Click Yes in the pop up window to confirm deletion The user is immediately deleted Click Back to return to live view Modifying a user A user s name password access level and MAC address can be changed Only a system administrator can modify a user To modify a user 1 2 From the menu toolbar click User Management To change the information on a user click the Edit button LA The Edit User pop up window appears 3 Edit the user information and click Apply to save the settings 4 Click the OK button to return to the previous window 5 Click Back to return to live view 118 TruVision NVR 10 User Manual Chapter 15 User management Changing the Admin password The administrator s password can be changed in the User Management menu Click the Change Password tab and enter the new information The administrator s MAC address can be changed here too Once completed click Apply to save the settings TruVision NVR 10 User Manual 119 Chapter 15 User management 120 TruVision NVR 10 User Manual Cha
30. days that can be set is 60 However the actual number of days permitted depends on the HDD capacity If the value is set to 0 the option is disabled e Record Audio Select Yes to record sound with the images Note This option is only available if the camera supports audio 4 Click Apply to save the settings 5 Click the Capture tab and configure the settings for captured image such as snapshots Click Apply to save the settings 6 Click Back to return to live view or continue configuring the NVR settings Configuring overwrite You can select how the NVR responds when the HDDs become full and there is no longer sufficient space to save new data To configure for overwrite when the HDDs are full 1 From the menu toolbar click Video Schedule gt More Settings 2 Under Overwrite select Yes Configuring recording schedules Configuring a recording schedule lets you specify when the NVR records video and under what circumstances Each camera can be configured to have its own recording schedule The schedules are visually presented on a map for easy reference See Figure 8 on page 28 for an example TruVision NVR 10 User Manual 27 Chapter 5 Recording settings Figure 8 Description of the Schedule window OM Encoding mera IP Camera 1 D D amp Manual Rec sachin aikaan 8 10 12 14 16 18 20 22 24 More Settings B User admin 1 Camera Select a camera 2 Schedule time Represents the 2
31. related events e Operations Includes users access to the web interfaces and other operational events e Information Includes general information on the NVR actions such as the start and end of video recording etc To search for logs click Log on the menu bar select a log type specify a date and time range and then click Search 128 TruVision NVR 10 User Manual Chapter 16 Using the web browser Text overlay You can add up to four lines of text on screen via the browser This option can be used for example to display emergency contact details By default these lines of text are positioned along the top of the window The strings follow each other consecutively Note This option is not available via the NVR To add on screen overlay text Ti P In the browser toolbar click the Configuration gt Camera Settings gt Text Overlay 2 Select the desired camera 3 4 Enter the text for string 1 in the column alongside Up to 44 alphanumeric Check the string box 1 for the first line of text characters can be used Repeat steps 3 and 4 for each extra line of text selecting the next string number 6 Click Save Controlling a PTZ dome camera The web browser interface lets you control the PTZ functions of a dome camera Select a PTZ dome camera and use the PTZ controls on the browser interface to control the PTZ functions See Figure 35 on page 130 TruVision NVR 10 User Manual 129 Chapter 16 Usi
32. stays at a step for a set dwell time before moving on to the next step The steps are defined by presets see Setting and calling up presets on page 84 Each preset tour consists of steps A step consists of a step number a dwell time and a speed The step number is the order the camera will follow while cycling through the preset tour The dwell time is the length of time for which a camera stays at a step before moving to the next one The speed is the rate at which the camera will move from one key point to the next Note The PTZ dome camera used must be able to support a preset tour command 86 TruVision NVR 10 User Manual Chapter 11 Controlling a PTZ camera To set up a preset tour 1 From the menu toolbar click PTZ Settings gt General 2 Select the preset tour number 3 In the preset tour toolbar click to add a step to the preset tour The Step pop up window appears Select the preset number dwell time and speed of the step Click OK to save the settings Note A preset tour should have at least two presets 4 Repeat step 3 to configure other steps in the preset tour 5 Click Back to return to live view To delete a preset tour 1 From the menu toolbar click PTZ Settings gt General 2 From the preset list select a tour number and click E to delete the selected the preset tour 0r In the preset tour toolbar click to delete all the presets for the selected tour 3 Click Back to re
33. the Player application required to play back recordings Timeline The timeline moves from left oldest video to right newest video Click a location on the timeline to move the cursor to where you want playback to start 7 Playback control toolbar 718 BE Bo Reverse Click to reverse playback Play pause Play or pause playback Stop playback Playback is stopped and the window changes to black Playback reverse Click to scroll through the different soeeds available 1 8 speed 14 speed 2 speed normal X2 speed X4 speed and X8 speed Current speed is displayed under the camera name on top right of window Playback forward Click to scroll through the different speeds available 1 8 speed 1 4 speed 2 speed normal X2 speed X4 speed and X8 speed Current speed is displayed under the camera name on top right of window Single frame Click to play back one frame at a time Stop all playback Click to stop all cameras in playback Multiple playback Click to play back several cameras at the same time TruVision NVR 10 User Manual 127 Chapter 16 Using the web browser Item Description 9 Audio and video control toolbar Digital zoom Access digital zoom 3 Capture Capture a snapshot of the video Start stop clipping Start stop video clip during playback Sections of a recording can be saved to an external storage device Download Download video clips Backup Click to make back up of recorded files to sa
34. the preferred domain name server to use with the NVR Enter the alternate domain name server to use with the NVR Internal NIC IPv4 Address Displays the internal IP address of the on board PoE ports Default is 192 168 254 1 3 Click Apply to save the settings 4 Click Back to return to live view or continue configuring the NVR settings PPPoE setup You can connect the NVR directly to a DSL modem To do this you need to select the PPPoE option in the Network Settings menu Contact your ISP to get the user name and password 46 TruVision NVR 10 User Manual Chapter 7 Network settings To configure PPPoE settings 1 From the menu toolbar click General Network Settings gt PPPoE Check the enable PPPoE box Enter your user name and password and confirm the password Click Apply to save the settings le w Y Click Back to return to live view or continue configuring the NVR settings DDNS setup You need to register with your ISP before configuring your system for use with DDNS There are two ways to set up a DDNS e DynDNS Manually create your own host name You will first need to create a user account using the hosting web site DynDDNS org e eZDDNS Activate the DDNS auto detection function to set up a dynamic IP address The server is set up to assign an available host name to your NVR Figure 9 ezDDNS setup window n amp General gt PPPOE NTP v Email as FTP SNMP UPnP More Setti
35. up On the viewer you can see the current date and time camera name and whether a recording is in progress Status information Information on the system and camera status is displayed as icons on the monitor The camera status icons are shown for each camera Each icon represents information ona specific item These icons include Table 7 Description of the on screen status icons Icon Description Indicates a sensor alarm ES Indicates recording such as recording motion detection or alarm triggered recording Pe Indicates a motion detection event No Video Link Ndicates a video loss event ys Indicates alarms and system notifications Clicking the icon opens a window that lists the alarms and notifications More than one icon can be displayed at the same time The system status is displayed on the front panel by the status LEDs TruVision NVR 10 User Manual 71 Chapter 10 Live view Video output The NVR can be connected to up to two monitors one VGA and one HDMI However the same image is displayed when two monitors are connected Audio output The HDMI monitor connector on the back panel outputs both video and audio signals There is an audio output on the back panel for speakers Controlling live view mode Many features of the live view mode can be quickly accessed by placing the cursor on a live image and clicking the right button of the mouse The mouse menu appears see Figure 14 on pag
36. x 240 QCIF 176 x 144 176 x 120 Bitrate Type Select Constant or Variable default Video Quality Select the quality at which to record Default is Medium If Constant was selected as the bit rate type this option is unavailable Frame rate Select the required recording frame rate fps Full frame default 22 20 18 16 15 12 10 8 6 4 2 or 1 Max Bitrate Mode Select the general default or customized option Max Bitrate kbps If the customized maximum bit rate mode was selected enter the value here It is calculated from the frame rate and time required Pre record This is the time the camera starts recording before the scheduled time or event Select the time in seconds to start pre recording before the scheduled time or event 0 5 10 15 20 25 30 or Maximum The maximum pre recording times available depend on the constant bit rate See Appendix D Default menu settings on page 139 for more information TruVision NVR 10 User Manual Chapter 5 Recording settings e Post record This is the time the camera continues to record after the scheduled time or event Select the time in seconds to stop post recording after the scheduled time or event e Expired Time day Select the number of days after which recorded video from the specified camera is permanently deleted from the HDD A day is defined as the 24 hour period from when the auto delete mode ADM was set The maximum number of
37. 0 PN wt tS 7 kb r z k AN f _ To set up a camera for restricted access view 1 From the menu toolbar click Camera Management gt Restricted Access Camera 2 Check which camera or cameras you want to be hidden and click Apply 68 TruVision NVR 10 User Manual Chapter 9 Camera settings PoE power budget lt is important when installing IP cameras to calculate the total power consumption required so that it is less than the power budget of the NVR switches The NVR lets you easily track on screen the current and remaining power consumption for all cameras directly connected to its switches See Figure 13 below Figure 13 PoE power budget information on IP cameras IP Camera e OSD Image i PoE af a Ps PoE af mma PoE af ma PoE af l A no PoE ben Privacy Mask PoE at km a a 15 0 W Tamper Mask Video Loss Restricted Access Cam Current PoE Consumption 2 5W lg Unallocated PoE budget 12 2W Remaining Allocated PoE budget 105 3W Notice 1 The total power for all PoE ports is 120 0W 2 The power range for each PoE port is 0 to 30 0W 3 When the current PoE consumption exceeds the power rating the PoE will be powered off from the camera with the largest power consumption to that with the smallest until the current PoE consumption is less than the rated power consumption 1 Select the PoE type required for each camera 2 Dynamic tracking of the current PoE power co
38. 124 login details 122 remote configuration 125 search and play back recorded video 127 search for event logs 128 text overlay 129 video snapshot 127 Wizard enable disable 79 153
39. 16 cameras with a maximum total input bandwidth of 20 40 80 Mbps for 4 8 and 16 channels while providing integration with the UTC portfolio of security solutions and offering a seamless product experience within the TruVision brand Its embedded PoE ports allow for a true plug and play setup for TruVision IP cameras where the recorder automatically assigns the IP camera with an IP address and sets it up at default configurations Adding cameras was never easier Note The non PoE version of the NVR is not available in the Americas Its dual streaming functionality allows the user to set up different settings for recording and streaming video in live view mode using main and substreams The TruVision NVR 10 can be configured through the OSD web browser and TruVision Navigator via the SDK lt can fully integrate with the license free TruVision Navigator software which is ideal for most commercial applications TVN 10 s easy and intuitive to use web browser interface enables remote configuration and secure viewing searching and playing back of video from computers connected via the Internet TruVision NVR 10 User Manual 1 Chapter 1 Product overview Figure 1 Example of a possible TVN 10 system configuration Fm SY a O S Analog cameras up to 16 eel a i TruVision Navigator encoders t Alarms up to 4 an Public view Decoder TVRmobile monitor TruVision Mobile Local operator Integration so
40. 4 hour cycle during which a schedule is selected 3 Schedule day There are seven days to select Sunday Sun Monday Mon Tuesday Tue Wednesday Wed Thursday Thu Friday Fri and Saturday Sat 4 Recording type There are five recording types to select which are color coded e TL Time lapse Green squares A record of a specific day Each green square in the timeline represents an hour in the 24 hour period e TL Hi Dark green High quality time lapse A high quality video recording e TL Lo Bright green Low quality time lapse Records low quality video This could be used for example for night recordings when few events or alarms are expected Saving the video in low quality helps save resources on the HDD e Event Yellow Records only events such as motion detection e Alarm Red Records only alarms e None Grey No recording made during this period 5 Timeline There is a 24 hour time line for each day Up to eight recording periods can be scheduled during the 24 hour period Daily schedules To set up a daily recording schedule 1 From the menu toolbar click Video Schedule gt Schedule 2 Select a camera 3 Check the Enable Schedule box 28 TruVision NVR 10 User Manual Chapter 5 Recording settings 4 Click Edit The following window is displayed Se o 1 Sc b oe 5 Select the day of the week for which you want to set up the schedule You can define a sch
41. 7 2014 02 44 39 03 51 58 1 040 808 WO1 03 07 2014 01 37 22 02 44 39 1 040 189 WO1 03 07 2014 00 30 04 01 37 22 1 040 809 WO1 03 06 2014 23 22 46 00 30 04 1 040 504 WO1 03 06 2014 22 15 28 23 22 46 1 040 496 WO1 03 06 2014 21 08 12 22 15 28 1 040 208 WO1 03 06 2014 20 00 54 21 08 12 1 040 503 WO1 03 06 2014 18 19 09 20 00 54 1 040 636 WO1 03 06 2014 15 39 04 18 19 09 1 040 108 Total 3975 P 1 40 HDD 6 Start time 03 07 2014 09 15 11 End time 03 07 2014 10 35 11 ka 2000000000000 0 L555 888RRRR85 P Pl Total size 0MB Expor Cancel Setting the HDD to read only When you set an HDD to read only recorded video files cannot be written to the HDD lf multiple HDDs are used the NVR automatically records to the next HDD not set to read only To set an HDD to read only 1 From the menu toolbar click System Settings gt Hard Disk select the HDD you want to set to read only Click the Edit button for the selected HDD Check Read only a ye 7 IN Click Apply to save the settings The HDD is now read only Note In order to enable recordings on that particular HDD again you must set the HDD status back to R W Read Write Make sure the HDD storage mode is Group before setting the HDD to read only 6 Click Back to return to live view or continue configuring the NVR settings Configuring redundant recording Setting up HDD redundancy lets your NVR redundantly record a c
42. Default menu settings on page 139 When adjusting the settings of a plug and play IP camera the settings remain in place until the camera is disconnected and reconnected Upon reconnection the camera automatically returns to its default settings NVR or are located on the internet Manual Use this method if the IP cameras are located on a different LAN from the See Figure 11 below for information on the IP camera window Figure 11 IP camera window Network parameter window Camera P Camera No IP Camera 1 E OSD F Camera Ad 5 Image TruVision 8000 admin Protocol Motion Management Privacy Mask User Name Tamper Mask C Video Loss Adva Live List of IP cameras found on the network Wio Edit IP Address Amount of C Device Search Quick Add e IP Camera Addr Manage Port P Mca Status Poe Port Edit E Restricted Acces g l l l Net Receive Idle Bandwidth 77Mbps Plug amp Play Cameras Disconnected Cameras it il R C a i Upgrade d Plug amp Play Cameras Camera Nam otocol amera 02 uvis Refresh Delete List of IP cameras added to the NVR The columns of camera information are Camera no Status Edit Advanced Set View Camera name IP Camera Address Management Port Protocol Device Model Serial Number and Firmware 1 Quick Add Add the selected cameras from 5 the search results list to the NVR system wit
43. Note Motion detection cannot be set up from the front panel Motion detection set up To set up motion detection 1 From the menu toolbar click Camera Management gt Motion Camera Bw OSD Camera IP Camera 2 amp Image Enable Motion Detection E Rule 4 14 2014 Mon 21 53 j Sensitivity Privacy Mask Ww Tamper Mask gt Full Screen Video Loss Clear CJ Restricted Acces 2 Select the IP camera to detect motion Each camera must be set up individually 3 Check Enable Motion Detection 4 Select the areas sensitive to motion Click and drag the mouse cursor across the window The area selected appears as a red grid Areas covered by the red grid are sensitive to motion detection 36 TruVision NVR 10 User Manual Chapter 6 Alarm settings Enable Motion Detection wi 63 07 2014 Pri TIZAS i a gt a PEAT PT IBD BREE ETC a d He Jett ABP IRD JER TOS 1BE T7508 lt RRENZE8 Click Full screen to activate the whole window or Clear to clear the window Note The motion grid is sensitive to motion during configuration 5 Set the sensitivity level Drag the Sensitivity scroll bar to the desired sensitivity level The highest value is on the right of the bar 6 Select the cameras that will record the motion detected Click the Settings kal button The Settings window appears Click the Trigger Channel tab and select the cameras that will record when a motion
44. SB flash drive or memory device insert the device into the USB port on the front panel If using a digital video disk DVD insert the disc into the DVD drive If both media are found in the TVN 10 the USB device takes precedence over the DVD 2 In live view mode press the Search button on the front panel or remote control Or Right click the mouse and select Advanced Search The Advanced Search window appears 3 Select the cameras and search parameters required Record type All Continuous Motion Alarm or Manual File type All Locked or Unlocked 4 Select the desired start and end times and dates for the recordings 5 Click Search The list of results appears 6 Select the files to export Note You can click the Play button to verify that the selected files are the files to export 7 Click Archive The Archive window appears 8 Select the storage medium to export from the drop down list 9 Click Archive to begin the backup process 10 Click OK when archiving is completed Click Cancel until you return to live view TruVision NVR 10 User Manual 105 Chapter 13 Archiving recorded files Creating and archiving video clips You can save important scenes in a recorded file for later reference by creating video clips of selected portions of the file during playback When an intruder for example crosses in front of several cameras you can save the video clip of the intruders path across these cameras in a single file
45. UPnP Universal Plug and Play This feature lets the NVR automatically configure its own port forwarding if this feature is also enabled in the router You can select one of two methods to set up UPnP 50 TruVision NVR 10 User Manual Chapter 7 Network settings Automatic mapped type The NVR automatically uses the free ports available that were set up in the Network Settings menu Manual mapped type You enter the particular external port settings and IP addresses required to connect to the desired router To enable UPnP 1 Connect the NVR to the router Note The router must support UPnP and this option must be enabled 2 From the menu toolbar click Network Settings gt UPnP 3 Check the Enable UPnP box F ar ri A i General a PPPOE Enable UPnP DONS Mapped Type Manual Port Type Edit ExternalPort Mapping IP Address UPnP Status HTTP Port NTP B0 0 0 0 0 80 Inactive 0 0 0 0 55 Inactive RTSP Port ae FTP Server Port A 0 0 0 0 Inactive Z Email E SNMP Refresh More Settings 4 From Mapping Type select Auto or Manual lf Manual is selected enter the external ports and external IP addresses required Click the Edit icon L to change the values 5 Click Apply to save the settings 6 Click Back to return to live view or continue configuring the NVR settings Remote alarm host setup lf a remote alarm host is set the NVR sends a signal to the host when an alarm is trigger
46. able disable the IR remote control to control the TVN 10 Select a camera and enter a number in a menu option Switch between the different multiviews Switch between monitors A and B Return to live view mode Activate the main menu Start stop sequencing In Menu mode Use left or right arrow buttons to select and up or down arrow buttons to edit entry In PTZ mode Use to control PTZ In Playback mode Use to control playback speed Confirm selection Use to control zoom of camera lens Enter preprogrammed three digit code to call up a preset Enter preprogrammed one digit code to call up a preset tour TruVision NVR 10 User Manual Chapter 4 Operating instructions Item Description 14 Focus and Use to control focus of camera lens 15 Playback control Use to control playback Rewind Pause Play and Fast Forward 16 Search Open the Search menu 17 Replay Replay the selected file from the beginning 18 Eject Eject the CD or DVD disk 19 Archive Press once to enter quick archive mode Press twice to start archiving Aim the remote control at the IR receiver located at the front of the unit to test operation To connect the remote control to the TVN 10 1 Press the Menu button on the front panel or right click the mouse and select the Menu button The main menu window appears 2 Click Display Mode Settings gt Monitor 3 Check the device address value The default value is 255 This device addres
47. able or disable the option to start the wizard automatically when the NVR is turned on Click Next 5 Administrator configuration Navigate to the Admin Password edit box and click the edit box with the mouse or press Enter on the front panel or remote control to display the soft keyboard Enter the default admin password 1234 Note You must enter an admin password To change the Admin password check New Admin password and enter the new password and confirm it Caution It is strongly recommended that you change the password of the administrator Do not leave 1234 as the default password Write it down in a safe place so that you do not forget it If you should forget the password to your NVR contact your supplier with the serial and model numbers of your NVR to obtain a secure code to reset your NVR If you wish to limit the admin rights to only one computer enter the MAC address of the user s computer Otherwise leave the MAC address unchanged Click Next 6 Time and date configuration select the desired time zone date format system time system date and manual DST 10 TruVision NVR 10 User Manual Chapter 3 Getting started Wizard GMT 08 00 Pacific Time U S amp Canada MM DD YYYY 24 hour 03 03 2014 12 14 49 ia Previous Cancel Note The system time and date are visible in the window However they do not appear in recordings Click Next to move to the next page or Previous to return to the p
48. ack press the numerical button of the desired camera 3 Press Live to return to live view Playback speed and skip time Use the direction buttons on the front panel to modify the playback speed and to jump forwards or backwards To change the playback skip time period 1 In playback mode right click the mouse and click Skip Time on the pop up menu The Skip Time menu appears 2 Select a skip time between 10 and 300 seconds The default skip time is 30 seconds To change the playback speed From the front panel Press the left and right buttons to soeed up and slow down recorded video From the playback window Click Ei and EE to speed up and slow down recorded video To skip forwards or backwards during playback From the front panel Press the up and down buttons to jump recorded video forwards and backwards by a set skip time From the playback window Click I and El to jump recorded video forwards and backwards by a set skip time Or Click a location on the timeline for where you want playback to start 94 TruVision NVR 10 User Manual Chapter 12 Playing back a recording Searching recorded video You can easily search and play back recorded videos by time events bookmarks and snapshots The Search window has four submenus that allow you to carry out different searches by theme Search type Description Normal Search all recorded video by cameras recording type type of file protection l
49. also be deleted To play back a bookmark 1 In live view mode right click the mouse and select Advanced Search gt Bookmark in the mouse menu 2 Select the desired cameras as well as start and end times of the recording to be searched Also select the type of bookmark to be searched lf searching for customized bookmarks enter a keyword from the bookmark name Click Search The list of bookmarks appears 3 Select the desired bookmark from the list 4 Select a bookmark and do one of the following Click the Edit button to edit a bookmark s name Click the Delete button to delete a bookmark Or Click the Play button to play back a bookmark 5 When finished click Exit 98 TruVision NVR 10 User Manual Chapter 12 Playing back a recording Slideshow of snapshots You can search video snapshots See Accessing frequently used commands on page 74 on how to create snapshots To play back snapshot search results 1 In live view mode right click the mouse and in the pop up menu select Advanced Search gt Snapshot 2 Select the desired cameras as well as start and end times of the recording to be searched 3 Click Search The list of snapshots appears 4 Select a snapshot to see it in the thumbnail window Click its Play button to see it in full screen mode 5 When in full screen mode move the cursor to the right edge of the window to see the complete list of snapshots found in the search Click their Play b
50. arm List Alarm Input Alarm Output TruVision NVR 10 User Manual UPnP More Settings Alarm Status Alarm Status Alarm Input Alarm Output Appendix D Default menu settingsr Enable UPnP No Mapped Type Manual Port Type HTTP Port RTSP Port Server Port Alarm Host 1 IP Null Alarm Host 1 Port 5001 Alarm Host 2 IP Null Alarm Host 2 Port 5002 Alarm Host 3 IP Null Alarm Host 3 Port 5003 server Port 8000 HTTP Port 80 Multicast IP Null RTSP Server Port 554 Enable Telnet No Alarm Input List Alarm Input No Alarm Name Alarm Type Alarm Output List AlarmOutput No Alarm Name Time Out Alarm Input No A lt 1 Alarm Name Null Type N O Enable No Rule Trigger Channel No Arming Schedule All day for whole week Rule All disabled PTZ linking Null Alarm Output No A gt 1 Alarm Name Null Time Out 5 s Rule All day for whole week 145 Appendix D Default menu settingsr Manual Alarm Trigger none Notification Notification Notification Type HDD Full Audible Warning No Notify Alarm Recipient No Send Email No Trigger Alarm Output No Advanced Seitings Advanced Seitings System Buzzer Time Constant Camera Buzzer Time Constant PTZ Settings PTZ General Camera IP Camera 1 save Preset Null Call Preset Null Shadow Tour Null Preset Tour Null User Settings User User Management admin 1234 operator 4321 guest Null Change Passwor
51. at as well as five multiview formats Viewing in full screen Press the numeric button on the front panel to switch to the corresponding camera display For example press button 10 to view camera 10 Right click the mouse and select Single Camera from the menu Select the camera required from the list Viewing in multiview A video tile is any cell in a multiview display A camera image can only be shown in one video tile at a time The NVR has five multiview display formats available as well as full screen See Figure 15 below To change the multiview display that appears by default go to the Display menu See Changing the camera sequence on page 78 for more information Figure 15 Multiview display formats 2x2 1 5 1 7 3x3 4x4 TruVision NVR 10 User Manual 73 Chapter 10 Live view To select a multiview format 1 Press the Display button on the front panel to cycle through different display formats You can also right click the mouse and select Multi Camera from the menu Select the desired multiview display layout Sequencing cameras The sequencing feature allows a camera to be displayed briefly on screen before advancing to the next camera in the sequence list The default sequence displays each camera in numerical order However each camera on the monitor can have a pre programmed dwell time and sequence order See Changing the camera sequence on page 78 for more information Sequencing live view mod
52. ay the recording 5 Click to obtain details about the recording 112 TruVision NVR 10 User Manual Chapter 14 NVR management Table 16 Major and minor event type categories Major Types All Alarm Exception Operation Information Minor Types All Alarm Input Alarm Output Start Motion Detection Stop Motion Detection Start Video Tampering Detection Stop Video Tampering Detection Video Loss Alarm Illegal Login HDD Full HDD Error IP Conflicted Network Disconnected Record Capture Exception IP Camera Disconnected IP Camera Address Conflicted PoE Power Overload Power On Local Shutdown Abnormal Shutdown Watchdog Reboot Local Restart Local Login Local Logout Local Configuration Parameters Local Upgrade Local Start Recording Local Stop Recording Local PTZ Control Local Lock File Local Unlock File Local Trigger Alarm Output Local Initialize HDD Local Add IP Camera Local IP Camera Local HDD Information HDD S M A R T Start Recording Stop Recording Start Capture Stop Capture Delete Expired Record NetHDD Information To search and export log files 1 Click the System Settings icon in the menu toolbar and select Log search 2 Enter the search parameters and click Search to begin the search The logs matching the search criteria are displayed 3 To view more detail information about a particular log entry select the entry and click Ed or double click the log entry 5 If available you
53. ayback pop up menus 24 hour playback Search result playback Camera Video Search Digital Zoom Digital Zoom Skip Time Skip Time 4 Control Panel Control Panel ia Exit Name Description 1 Camera Select a camera for playback Video Search Return to the Search window 2 Digital Zoom Enter the digital zoom function for the selected camera See Digital Zoom on page 76 for more information 3 Skip Time Modify the playback skip time See Playback speed and skip time on page 94 for more information 4 Control Panel Hide or display the playback control toolbar 5 Exit Return to live view Instant playback Use the quick access toolbar to quickly replay recorded video the last programmed period default time is five minutes This can be useful to review an event that has just happened Only one camera at a time can be selected 92 TruVision NVR 10 User Manual Chapter 12 Playing back a recording To instantly replay recorded video 1 In live view mode left click the mouse on the desired camera image The quick access toolbar appears Click Instant Playback 2 Click the Channel icon i and select the desired camera from the drop down list Click OK Playback starts immediately The Instant Playback scroll bar appears under the selected camera 3 Click Pause M on the toolbar to pause playback Click Play i to restart playback Click Stop El to stop playback and return to live view 24 hour playback
54. by event You can search recorded video by event type motion and alarm input Video can be played back simultaneously across several cameras To play back search results 1 In live view mode right click the mouse and in the mouse menu select Advanced Search gt Event 2 Select the desired event type as well as start and end times of the recording 3 Select the desired alarm inputs If you selected Motion as the event type select the required IP cameras 4 Click Search The list of search results appears 5 Select the desired video from the list 6 Play back the search results lf there is only one camera in the search result click its playback button Playback starts If there is more than one camera listed click the playback button of one of the cameras Playback starts To hide the playback control toolbar during playback right click the mouse and select Control Panel button from the list Click again for the panel to reappear 8 Use the playback control toolbar to manually control playback 9 To play back another event video move the cursor to the right edge of the window to display the list of event videos and select the desired video 10 To do another search Click Exit in the playback control toolbar to return to the search results window Or Right click the mouse and select Exit from the list to return to the search results window Or Right click the mouse and selec
55. ch multiview layout will be default in live view mode Default is 2 x 2 multiview layout for the 4 channel NVR 3 x 3 multiview layout for the 8 channel NVR and 4 x 4 for the 16 channel NVR 3 Dwell Time Set the length of time for which a camera image is displayed on the selected monitor before moving to the next camera during sequencing Default is off No switch 4 Enable Audio Out Check the box to enable disable audio output Default is disable 5 Event Output Designates which monitor will be the output to show the event Default is HDMI 6 Event Full Screen Monitoring Set the length of time for which an event appears on the Dwell Time s output monitor before moving to the next camera during sequencing Default is 10 seconds 7 Alarm Full Screen Monitoring Set the length of time for which an alarm appears on the Dwell Time s output monitor before moving to the next camera during sequencing Default is 10 seconds To set up the display options 1 2 3 4 From the menu toolbar click Display Mode Settings gt Layout gt General Specify the desired settings for each of the menu options Click Apply to save the settings Click Back to return to live view TruVision NVR 10 User Manual 77 Chapter 10 Live view Changing the camera sequence The cameras are sequenced in numeric order by default You can change the sequence order of the cameras for all monitors You can switch the channel of a camera with t
56. ck the Device Info tab You can view the device name model serial number firmware version and encoding version To view camera information click the Camera tab You can view the status of each camera camera number camera name status motion detection video tampering and video loss To view the recording status and encoding parameters of each camera click the Record tab You can view camera number recording status stream type frame rate bit rate Kbps resolution record type encoding parameters and redundant record To view the alarm information click the Alarm tab You can view the alarm input number alarm name alarm type alarm status and triggered camera To view network information click the Network tab You can view the IPv4 address IPv4 subnet mask IPv4 default gateway IPv6 address 1 IPv6 address 2 IPv6 default gateway preferred DNS server alternate DNS server enable DHCP enable PPPoE PPPoE address PPPoE subnet mask PPPoE default gateway main NIC and MAC address To view HDD information for each HDD click the HDD tab You can view the HDD label status capacity free space property type and group Click Back to return to live view TruVision NVR 10 User Manual 111 Chapter 14 NVR management Searching system logs for events Many events of the NVR such as operations alarms and notifications are logged in the system logs See Figure 31 below The system log also provides
57. ck video captured images and downloaded files Camera management You can add modify and delete IP cameras as well as add cameras from the external LAN network See Figure 33 above Select PoE Information to get information on the PoE power consumption See PoE power budget on page 69 for more information on this function 124 TruVision NVR 10 User Manual Remote configuration see Table 19 below for an overview of the remote configuration menu functions Please refer to the specific sections on the OSD menu functions for more information on configuring these functions Chapter 16 Using the web browser Note The configuration settings defined remotely are different from those that can be defined locally Table 19 Description of remote configuration menus Menu Device Parameters Camera Settings Function Device Information Time Settings Holiday Settings Display Settings Video Settings Record Schedule Motion Detection Privacy Mask Tamper proof Video Loss Text Overlay Covert Camera Capture Settings Manual Record TruVision NVR 10 User Manual Description Device name Define the NVR name The default name is TVN 10 Device no The device number to use for the NVR when programming the remote control The default value is 255 Define time and date See Configuring time and date on page 80 for more information See NTP server on page 48 for informat
58. d HDD HDD indicator blinks red when data is being read from or written to the HDD A steady red light indicates an HDD exception or error Network Flashing green indicates a normal network connection No light indicates that the NVR is not connected to any network Internal Green indicates the NVR is working correctly Red indicates a fault Alarm Red indicates that there is a sensor AlarmIn or another alarm such as motion or tampering Table 3 Front panel button functions by task Button function Live view mode Direction Task Button Enter Press to cycle through channels Press to show the PTZ control toolbar El Reverse Press to play the earliest video file of the current camera upper ME Pause W Play Live Seq Menu Playback mode Direction Enter TruVision NVR 10 User Manual left video tile if in multiview mode Press to freeze the last image of the live display for all active cameras displayed Press to play 24 hour playback of the current camera upper left video tile if in multiview mode Press to switch to live view mode Press to start stop sequencing cameras on the current monitor Hold the Seq button for three seconds to start and stop sequencing Press to enter the main menu The left and right buttons are used to speed up and slow down recorded video The up and down buttons are used to jump recorded video forwards or backwards by 30 s Press the button to pause the vid
59. d 32X speed Play previous file day event recording 2B g Beeeoe Play next file day event recording in the search result ce Recording type Description of the color coding of recording types that appear in the playback progress bar Green indicates continuous recording Red indicates alarm event recording Yellow indicates motion recording Pale green indicates manual recording 4 Call up the Search window to search for recorded video files 5 Hide the playback control toolbar 6 x For 24 hour playback mode quit playback and return to live view For playback from search mode quit playback and return to the search window 7 dhe ta bar This bar displays the playback recording It indicates in color the type of recording TruVision NVR 10 User Manual 91 Chapter 12 Playing back a recording Item Description 8 Timeline Allows you to jump forwards or backwards in time The timeline moves left oldest video to right newest video Click a location on it for where you want playback to start In 24 hour playback the cursor shows the actual time In search playback the cursor is a ball The actual playback time of the ball position and how much playback has already played are also displayed Playback pop up menu You can quickly access playback functions by placing the cursor on a playback image on screen and clicking the right button of the mouse The playback pop up menu appears see Figure 27 below Figure 27 The pl
60. d Null system Seitings HDD HDD Information Null Storage Mode Mode Quota Camera IP Camera 1 Used Record Capacity Used Snapshot Capacity HDD Capacity GB 146 TruVision NVR 10 User Manual Appendix D Default menu settingsr Max Record Capacity GB Max Snapshot Capacity GB S M A R T Use when the disk has failed to self evaluate No HDD No self test Status Not Tested Self test Type Short Test S M A R T Temperature C Power Up days Self evaluation All evaluation Functional S M A R T Information ID Attribute Name Status Flags Threshold Value Worst Raw Value Bad Sector Detection HDD No Null HDD Capacity Null Block Capacity Null Status Null Error Count Null Upgrade Local Upgrade FTP Configurations Import Export Config File Default Log Search Log Search Current whole day all types System Information Device Name TVN 10 Model Model number serial No Model s serial number Firmware Version Encoding Version TruVision NVR 10 User Manual 147 Appendix D Default menu settingsr Net Detect Traffic Network Detection Network Delay Packet Loss Test Select NIC LAN1 Destination Address Null Network Packet Export Device Name Null Net Stat IP Camera Null Remote Live View Null Remote Playback Null Net Receive Idle Null Net Send Idle Null Send Bandwidth Limit 20Mbps 160Mbps 148 TruVision NVR 10 User Manual
61. ds defined cannot overlap 7 Select the response method to an external alarm Click the Linkage Action tab to define the method by which you want the NVR to notify you of the alarm See Description of alarm notification types on page 35 for the list of methods available Click Apply to save settings 8 Select the PTZ camera function required in response to an external alarm Click the PTZ Linking tab Select the PTZ camera as well as the preset preset tour or shadow tour that is triggered when the alarm is detected Rule Trigger Channel Arming Schedule Rule PTZ Linking IP Camera 2 Call Preset B Preset Call Preset Tour Call Shadow Tour 1 Preset Tour 1 s 1 Shadow Tour Apply Cancel Click Apply to save the settings 9 Click Copy to copy the settings to other alarm inputs if required 10 Click OK to return to the Alarm Input window 11 Click Back to return to live view or continue configuring the NVR settings To set up an alarm output Note Not all IP cameras have an alarm output 1 From the menu toolbar click Alarm Settings gt Alarm Output 2 Select the alarm output You can enter an alarm output name if desired 3 Select a time out period Default is 5 seconds 40 TruVision NVR 10 User Manual Chapter 6 Alarm settings The time out setting lets you define how long a signal remains active after the alarm has ended lf you select Manually Clear the signal remains active un
62. dundancy Verify at least one other HDD is set to R W Click Apply to save the settings and then OK return to the previous screen Click Back to return to live view TruVision NVR 10 User Manual Chapter 6 Alarm settings This chapter describes setting up how the system will resoond when an alarm is triggered Description of alarm notification types When setting up the rules for alarm detection you can specify how you want the NVR to notify you about an alarm or event You can select more than one notification type Not all notifications types are available for all types of alarms The alarm notification types are e Full Screen Monitoring When an alarm is triggered the monitor VGA or HDMI displays an image in live view mode For alarms that are triggered simultaneously images display one at a time every 10 seconds default dwell time You can set a different dwell time using the Dwell Time setting under the Display Settings gt Layout window When the alarm stops cycling of the images stops and you return to live view mode This alarm option must be selected for each channel where it is required e Audible Warning Triggers an audible beep when a notification or alarm is detected by the system or a camera e Notify Alarm Recipient Sends a signal to TruVision Navigator or other software applications when an alarm or notification is detected e Send Email Sends an email when an alarm or notification is detected See Emai
63. e 72 The default settings of the menu commands are provided in Appendix D Default menu settings on page 139 Figure 14 The mouse menu for the main monitor Menu ORS single Camera Multi Camera Previous Screen Next Screen Start Sequence 24 hour playback ORSO OEO Advanced Search Output Mode Close TimeBar Table 8 Mouse menu Item Name Description l Menu Enter the Main menu This option is not available from monitor B 2 Single Screen Switch to a full screen view for the selected camera from the dropdown list 3 Multi screen Switch between the different multiview options from the dropdown list 72 TruVision NVR 10 User Manual Chapter 10 Live view Item Name Description 4 Previous Screen Displays the previous camera 9 Next screen Displays the next camera 6 Start Sequence Turn on sequence mode The window automatically sequences between cameras See Viewing in multiview on page 73 Go to Menu gt Display Mode Settings gt Layout gt Dwell Time to set up 7 Playback Playback the recorded video of the current day from the selected camera See 24 hour playback on page 93 8 Advanced Search Enter the advanced video search menu See Searching recorded video on page 95 for more information 9 Output Mode Select Standard Bright Soft or Vivid mode to display 10 Close Timebar Open close the time bar Multiview format The NVR has full screen display form
64. e mode and recording mode See Chapter 5 Recording settings on page 25 Configures standard network settings including IP address email notifications DDNS setup and advanced network settings See Chapter 7 Network settings on page 45 Configures alarm settings including alarm input relay output and remote alert See Chapter 6 Alarm settings on page 35 Configures PTZ settings See Chapter 11 Controlling a PTZ camera on page 83 Configures users passwords and access privileges See Chapter 15 User management on page 115 Configures system settings firmware upgrade hard drive settings and boot log See Chapter 8 Storage management on page 57 and Chapter 14 NVR management on page 109 Provides reference information to the various toolbars menus and keys within the interface Provides access to logout reboot and shutdown options See Turning on and off the NVR on page 9 1 In live view press the Menu button on the remote control or front panel Or Right click the mouse and select Menu from the pop up menu The main menu window appears The Display window appears by default 2 Click the required menu icon to display its submenu options Modify the configuration parameters as required Click Apply to save the settings Click Back to return to live view TruVision NVR 10 User Manual 23 Chapter 4 Operating instructions Using the soft keyboard A keyb
65. e using the front panel 1 Select the camera from where you want to start sequencing 2 Press the Seq button on the front panel to start sequencing 3 Press the Seq button again to stop the sequencing Sequencing live view mode using the mouse 1 Select the camera from where you want to start sequencing 2 Right click the mouse and select Start Sequence to start the sequencing 3 Right click the mouse and select Stop Sequence to stop the sequencing Accessing frequently used commands The quick access toolbar in live view lets you quickly access regularly used commands Position the cursor over a video image and left click the mouse The toolbar appears below the selected camera image see Figure 16 below 74 TruVision NVR 10 User Manual Chapter 10 Live view Figure 16 Quick access toolbar Table 9 Description of the quick access toolbar icons Icon u oB Dn 5 2 Ee Description Freeze Freeze the live image of the selected camera Although the image pauses time and date information does not The system clock continues to run Manual Recording Start stop manual recording The icon is red when manual recording is enabled See Manual recording on page 30 for information on setting up this function Instant Playback Playback the recorded video from the last programmed period default time is five minutes If no recording is found then there was no recording made Cl
66. eck the Enable Privacy Mask box to enable the feature 66 TruVision NVR 10 User Manual Chapter 9 Camera settings 4 Set up the mask area Up to four areas can be set Using the mouse click and drag a privacy mask box in the camera view window over the desired area You can set up to four areas for privacy masking Masked areas are dimmed and outlined in four different colors Click Apply to save settings FR Camera OSD Camera IP Camera 1 5 Image Enable Privacy Mask Motion 03 1122914 lae 14 52 k Clear All 4 C Clear Zone 1 Tamper Mask iti ZB 7 Clear Zone 2 ma 7 Video Loss D Clear Zone 3 yy Covert Cam Clear Zone 4 To delete a mask click Clear for that color mask 5 Click Apply to save the settings and then click Back to return to live view Adjusting video image settings You may need to adjust the camera image depending on the location background in order to get the best image quality The system has four preset mode settings for frequently encountered lighting conditions Standard Bright Soft and Vivid However you can also manually adjust the brightness saturation contrast and hue values using the Customize option Adjustments to the settings affect both live view and recorded images Note These options can also be modified from the image settings button on the live view quick access toolbar see Accessing frequently used commands on page 74 To adjust display settings
67. ed Lower Instant Playback Time 5 min Enable Logout Lock No Video Output Interface VGA HDMI Window Segmentation 1 1 Dwell Time No Switch Enable Audio Output No Event Output VGA HDMI Event Full Screen Monitoring Dwell Time 10 s Alarm Full Screen Monitoring Dwell Time 10 s 139 Appendix D Default menu settingsr Camera Management 140 Time Holiday Camera OSD View DST Settings Video Output Interface VGA HDMI 4 Chan 1 1 D1 8 16 Chan 1 1 D1 Time Zone GMT 8 Date Format MM DD YYYY Time Format 24 hour Display Week No System Date Current System Date System Time Current System Time Auto DST Adjustment No Enable DST No From Apr 1st Sun 2 00 To Oct last Sun 2 00 DST Bias 60 min Holiday Settings IP Camera Status All Disabled Start Date 1st Jan End Date 1st Jan IP Camera No IP Camera 1 IP Camera Address Domain Null Protocol TruVision Management Port 8000 User Name admin Admin Password Null Added IP Cameras Null PoE Information OSD Settings Null Camera IP Camera 1 Camera Name IPCamera 01 Display Name Yes Display Date Yes TruVision NVR 10 User Manual Appendix D Default menu settingsr Display Week Yes Date Format MM DD YYYY Time Format 24 hour Display Mode Not transparent amp Not Flashing Image Image Settings Camera IP Camera 1 Mode Custom Brightness 128 Contrast 128 Saturation 128 Hue 128 Motion
68. ed The remote alarm host must have the TruVision Navigator server software installed To set up a remote alarm host 1 From the menu toolbar click Network Settings gt More Settings 2 Enter Alarm Host IP and Alarm Host Port values Alarm host IP represents the IP of the remote PC where the Network Video Surveillance software installed The alarm host port value must be the same as software s alarm monitor port Up to three alarm hosts can be set For each alarm host the default port is 5001 5004 and 5003 TruVision NVR 10 User Manual 51 Chapter 7 Network settings General bh PPPOE Alarm Host Alarm Host 1P amp DDNS Alarm Host 2 IP NTP Alarm Host 2 Port Alarm Host 3 IP Alarm Host 3 Server Port HTTP Port Multicast IP RTSP Port Enable Telnet 3 Click Back to return to live view or continue configuring the network settings Multicast setup Setting up multicasting resolves limitation issues when streaming videos through a network access device A multicast address spans the Class D IP range of 224 0 0 0 to 239 255 255 255 We recommend that the IP address range of 239 252 0 0 to 239 255 255 255 be used To set up multicasting 1 From the menu toolbar click Network Settings gt More Settings 2 Enter a Multicast IP address Note When adding a device to the Network Video Surveillance software the multicast address must be the same as the NVR s multicast IP 3 Click Apply to save the setting
69. edule for each day of the week 6 Set the start and end time for recording by default All Day is selected Define a time period by entering a start left column and end right column time You can schedule up to eight time periods Click All Day to record all day Note Time periods defined cannot overlap 7 Select a recording type This setting instructs the NVR to begin recording The recording type can be based on time and triggered by motion detection and or an alarm If set to TimeLapse TL Hi or TL Lo the NVR records continuously 8 Click Apply to save settings 9 Repeat steps 5 to 8 for other days of the week or copy the schedule settings to another day To copy the current schedule settings to another day of the week click Copy select the number of the day of the week to which to copy the schedule and click OK to save changes and return to the Edit window 10 Repeat steps 2 to 9 for other cameras 11 Click Apply to save the settings and then OK to return to the schedule window Holiday schedules As well as being able to schedule when recordings occur during the week you can also schedule them for specific holidays in the year such as the first of January or the second Wednesday of every month You can schedule up to 32 holiday periods TruVision NVR 10 User Manual 29 Chapter 5 Recording settings A holiday period can be scheduled for a particular day or as a block of days To set up a holiday record
70. either be locked or the HDD that the files reside on can be set to read only TruVision NVR 10 User Manual 31 Chapter 5 Recording settings Locking and unlocking recorded files Lock files to protect them against being overwritten or deleted To lock or unlock a recorded file 1 In live view enter the video search window by pressing the Search button on the front panel or remote control and then enter Advanced Search Or In live view right click the mouse to display the pop up menu and select Advanced Search The Search window appears Event Bookmark Snapshot MiP Camera HDi D2 amp D3 D4 01 27 2014 11 25 16 03 03 2014 23 05 23 All All 03 03 2014 23 00 52 03 03 2014 23 59 59 Playback Search 2 Search for the desired recording by entering the search parameters which include 32 the camera number record type All Continuous Motion Alarm or Manual file type All Unlocked or Locked and the start time and end times Click Search A list of recordings similar to the figure below matching the search parameters is displayed TruVision NVR 10 User Manual Chapter 5 Recording settings search resull Eca Start End Time Size Play Lock M ia H 13 07 2014 09 15 11 10 35 1 6 2B4KE WO1 03 07 2014 07 13 51 09 15 11 1 040 215 WO1 03 07 2014 06 06 33 07 13 51 1 040 499 WO1 03 07 2014 04 59 15 06 06 33 1 040 504 WO1 03 07 2014 03 51 58 04 59 15 1 040 191 WO1 03 0
71. eo Press again to restart the video In single frame Playback mode press to advance the video by a single frame Chapter 4 Operating instructions Task Button Button function El Reverse Press to play back a camera in reverse direction In Picture Playback mode view pictures in reverse direction Hl Pause In Playback mode stop playback HS Play In Playback mode play back a camera in the forward direction Pause mode Direction The left and right buttons are used to jump recorded video forwards or backwards by one frame The up and down buttons are used to jump recorded video forwards or backwards by one second PTZ control mode Direction Press to control the movement of the PTZ camera Zoom Press to zoom in and out Preset Press Preset and a numeric button to call the specified preset Tour Press Tour and a numeric button to call the specified shadow tour E Play Press to do an auto tour Display Press to delete a selected key point from the PTZ Setting gt More Settings gt Tour gt Key Point list Menu navigation Direction Press to navigate between different fields and items in menus Menu Enter exit the main menu Enter Press to confirm the selection in any of the menu modes Seq Press to switch between different tabs in a menu window Note The non PoE version of the NVR is not available in the Americas Using the mouse The USB mouse provided with the NVR can be used to operate all the functions of the NVR unlike the
72. eriod The time options are between 5 and 30 minutes from the actual time Default is five minutes 8 Enable Front Panel When the system is logged out the front panel is automatically locked Lock after several minutes To unlock the front panel press the Live button for 5 seconds Configuring time and date You can set up the date and time that will appear on screen It is not included in recordings This time and date display is separate from the embedded one that appears for each camera see Configuring the camera OSD settings on page 65 for more information on embedded camera time and date 80 TruVision NVR 10 User Manual Chapter 10 Live view The start and end time of daylight saving time DST in the year can also be set DST is deactivated by default See Figure 22 below for the Time settings window Figure 22 Time and date settings window o Monitor Layout 6 System Date System Time Time Zone O Date Format G ime Format Holiday Display GMT 01 00 Amsterdam Berlin Rome Paris MM DD YYYY 24 hour Week a 03 03 2014 21 28 52 E Auto DST Adjustment Enable DS1 tal From Api Isl Orc last 60 Minutes Table 13 Description of the time and date settings window Option 1 Time Zone 2 Date Format 3 Time Format 4 Display Week 5 System Date 6 System Time 7 Auto DST Adjustment 8 Enable DST From To DST Bias TruVision NVR 10 User Manual Description Se
73. erwrite 27 TruVision NVR 10 User Manual resolutions 26 schedules 27 setting up HDD redundancy 33 Remote alarm host settings 51 Remote control connect to the NVR 21 description 19 21 device address 79 Resolution change monitor resolution setup 79 RTSP service port 53 S S M A R T view information 60 Sequencing cameras 74 78 Setup wizard using 10 Shadow tours call up 88 quick access 84 set up 88 Skip time playback 94 quick access 92 Snapshots archive 106 playback 99 quick snapshots 74 upload to FTP server 50 using browser 127 SNMP protocol settings 50 Soft keyboard 24 Status icons description 71 display 79 enable disable display 79 System information view 111 System logs export 112 playback 99 view 112 System notifications 38 Tamper proof detection 42 Telnet 53 Text overlay browser 129 Time configuring display 80 U UPnP settings 50 User privileges camera configuration 117 TruVision NVR 10 User Manual descriptions 116 local configuration 116 remote configuration 117 Users add a new user 115 customizing user privileges 116 delete a user 118 modify user information 118 V Video format PAL NTSC 9 Video images adjust 67 Video loss detection 42 Video output change manually 79 Video tampering detection 42 W Warning buzzer modifying 35 Watermarking 68 Web browser camera management 124 local configuration of NVR
74. ettings 1 From the menu toolbar click Video Schedule gt Encoding gt Record G Schedule Capture Camera IP Camera 2 amp Manual Recording amp More Settings Encoding Parameters oiream I ype Resolution Bitrale Type Video Quality Frame Rate Max Bitrate Mode Max Bitrate Kbps Pre event Recording Posl event Recording Auto Delete day Record Audio TruVision NVR 10 User Manual Main Stream TL Hi Video 1280 720 HD720P Variable Medium 25 fps General 2048 55 55 0 Recommended bitrate range 2304 3840 Kbps 25 Chapter 5 Recording settings 2 Select the camera you want to configure 3 Configure the following recording settings options available depend on the camera model 26 Encoding Parameters Select one of the stream types Mainstream TL Hi default Mainstream TL Lo Mainstream Event Mainstream Alarm or Substream Stream Type Select the type of stream to record Video Resolution Select the desired resolution of the recording Resolution PAL NTSC 5 MPX 2560 x 1920 2560 x 1920 WQXGA 3 MPX 2048 x 1536 2048 x 1536 Full HD 1080P 1920 x 1080 1920 x 1080 UXGA 2 MPX 1600 x 1200 1600 x 1200 SXGA 1600 x 912 1600 x 912 960P 1 3 MPX 1280 x 960 1280 x 960 HD 720P 1280 x 720 1280 x 720 SVGA 800 x 600 800 x 600 D1 720 x 576 720 x 480 4CIF 704x576 704 x 480 VGA 640 x 480 640 x 480 DCIF 528 x 384 528 x 320 2CIF 704 x 288 704 x 240 CIF 352 x 288 352
75. ettings TruVision NVR 10 User Manual 45 Chapter 7 Network settings Option NIC type Enable DHCP IPv4 Address IPv4 Subnet Mask IPv4 Default Gateway IPv6 Address 1 IPv6 Address 2 IPv6 Default Gateway MAC Address MTU bytes Preferred DNS server Alternate DNS server Description The network interface card NIC is a device used to connect the NVR to a network Select the NIC type used from the drop down list 10M Half dup 10M Full dup 100M Half dup 100M Full dup 1000M Full dup or 10M 100M 1000M self adaptive Default Check this box if you have a DHCP server running and want your NVR to automatically obtain an IP address and other network settings from that server Default value is disable Enter the IP address for the NVR Default value is 192 168 1 82 Enter the subnet mask for your network so the NVR will be recognized within the network Default value is 255 255 255 0 Enter the IP address of your network gateway so the NVR will be recognized within the network This is typically the IP address of your router Default value is 192 168 1 1 Enter the IPv6 address for the NVR Default value is fe80 240 30ff fe48 29 75 64 Enter the IPv6 address for the NVR Enter the IPv6 address of your network gateway so the NVR will be recognized within the network This is typically the IP address of your router Displays the MAC address Enter a value between 500 and 9676 Default is 1500 Enter
76. figuration Note Only the administrator can restore factory default settings Local configuration settings 116 Local Log Search Locally search and view logs of the NVR and view system information Local Parameter Settings Locally configure parameters as well as import export configuration files Local Camera Management Locally add delete and edit IP cameras Local Advanced Operation Access HDD management including the initialization and modification of disk properties Update system firmware as well as manually trigger and clear the I O alarm output Local Shutdown Reboot Locally shutdown or reboot the NVR TruVision NVR 10 User Manual Chapter 15 User management Remote configuration settings Remote Log Search Remotely view logs that are saved on the NVR Remote Parameter Settings Configure parameters as well as import export configuration files Remote Camera Management Remotely add delete and edit IP cameras Remote Video Output Control Remotely control the video output Two Way Audio Use two way audio between the remote client and the NVR Remote Alarm Control Remotely trigger and clear the I O alarm output Alarm and notification settings must be configured properly to upload to host Remote Advanced Operation Remotely manage HDDs initializing and setting properties for HDDs as well as remotely update system firmware Remote Shutdown Reboot Remotely shutdown or reboot the NVR Camera co
77. front panel which has limited functionality The USB mouse lets you navigate and make changes to settings in the user interface Connect the mouse to the NVR by plugging the mouse USB connector into the USB port on the front or back panel The mouse is immediately operational and the pointer should appear Note Use a USB 1 1 or higher mouse Move the pointer to a command option or button on a window Click the left mouse button to enter or confirm a selection You can purchase a spare mouse by ordering part number TVR MOUSE 1 See Table 4 below for a description of the mouse buttons 18 TruVision NVR 10 User Manual Chapter 4 Operating instructions Table 4 Mouse buttons Item Description Left button Single Click Live view Select a camera to display the quick access toolbar see Accessing frequently used commands on page 74 Menu Select a component of a menu such as a button or an input field This is similar to pressing the Enter button on the remote front panel controls Double Click Live view Switch between single screen and multi screen mode in live playback mode Click and Drag Live view Drag channel time bar PTZ control Adjust pan tilt and zoom Tamperproof privacy masking and motion detection functions Select the target area Digital zoom in Drag and select target area Right button single Click Live view Display menu Menu Exit the current menu and return to higher level Scroll wheel Scro
78. ftware Default settings to access the device Default user names and passwords See Table 1 below for the list of default user names and passwords Go to Chapter 15 User management on page 115 for further information Table 1 Default user names and passwords User Description Administrator There can only be one administrator The user name is admin The name cannot be modified The default password is 1234 Operator The default user name is operator The default password is 4321 Guest The default user name is guest The default password is Empty Note The default passwords should be changed for security reasons TruVision NVR 10 User Manual Chapter 1 Product overview Default network settings The default values for TVN 10 network settings are e IP address 192 168 1 82 e Subnet mask 255 255 255 0 e Gateway address 192 168 1 1 e Ports When using the browser When using TruNav RTSP port 554 RTSP port 554 HTTP port 80 Server Client software port 8000 Go to Chapter 16 Using the web browser on page 121 for further information TruVision NVR 10 User Manual 3 Chapter 1 Product overview 4 TruVision NVR 10 User Manual Chapter 2 Installation This section describes how to install the TVN 10 unit Installation environment When installing your product consider these factors e Ventilation e Temperature e Moisture e Chassis load Ventilation Do not block any ventila
79. g 98 types 98 C Cameras adding deleting 63 manage via the browser 124 privacy masking 66 restricting view 68 setting up sequencing 78 D Date configuring display 80 DDNS settings 47 Default settings restore 110 Digital zoom live view 76 playback 90 TruVision NVR 10 User Manual playback 92 quick access 74 Digital zoom in playback 101 DST set up 80 E Email notifications set up 49 Event logs using browser 128 Event type categories major and minor 112 Exception types list 38 Export configuration settings 110 Export files 107 External alarms set up 39 F Factory default settings restore 110 Firmware updating 109 Frame by frame playback 100 Freeze live view 74 Front panel button functions by task 17 FTP server settings 50 Full screen viewing 73 H HDD check status 60 grouping 58 initializing 57 properties 59 redundancy 33 set up HDD alarms 60 HTTP port settings 53 Import configuration settings 110 151 Instant playback 92 L Language change 79 Live view mode digital zoom 76 full screen view 73 multiview 73 sequencing cameras 74 time and date display 80 Lock unlock recorded files 32 Login password 79 Logs export 112 view system log 112 M Main menu accessing 22 icon descriptions 22 Major and minor event type categories 112 Manual recording 30 Menu timeout change time 79 Menus default 139 Monitors change out
80. hat of another camera in the system This lets you for example have the images of camera 1 appear on channel 10 and the images of camera 10 appear on channel 1 This feature is useful when you want to watch the sequence of images from specific cameras so that they are next to each other on screen see Figure 19 below Each video tile displays both the order of the camera in the sequence and the camera number Figure 19 Camera layout and sequence window as m fan a fan p p n r riy Q Monitor General Video Output Interface VGAHDMI z za rt ed Multiview layout ime i E selection bar Holiday Camera order in the sequence Camera number selection User admin To set the camera sequencing 1 From the menu toolbar click Display Mode Settings gt Layout gt View 2 From Video Output Interface select the desired monitor from the drop down list 3 From the multiview layout selection bar select the desired multiview layout 4 Select the video tile of the camera whose order you want to change The selected tile is highlighted green Select the new camera sequence order by scrolling through the list of available camera numbers Note X means that the camera is not displayed 5 Click Apply to save the settings 6 Click Back to return to live view 78 TruVision NVR 10 User Manual Chapter 10 Live view General settings Use this window to configure the monitor image GUI language logi
81. hods Using the front panel The function buttons on the front panel control can be used to operate many but not all of the main functions of the NVR The LED indicators light up or flash to alert you of various conditions The functions available can be limited by setting passwords See Table 2 on page 16 and Table 3 on page 17 for more information TruVision NVR 10 User Manual 15 Chapter 4 Operating instructions Figure 4 Front panel truVision NVA 10 Oo W Table 2 Front panel elements Name Description 1 Live view button Switch to live view mode 2 Playback buttons See Table 3 on page 17 for a detailed description of all these buttons for different tasks Ea Reverse In live view mode use to play back the earliest video In playback mode playback a camera in the reverse direction Pause In live view freeze the last image of the live display for all active cameras displayed In playback mode stop playback Play In live view mode play all day playback of the current camera upper left video tile if in multiview mode In playback mode play back a camera in the forward direction In search mode play back a selected video or view a snapshot 3 IR receiver Receiver for IR remote To connect the remote control to the NVR press the Device button enter the device address and press Enter See Using the IR remote control on page 19 for more information 4 Direction The DIRECTION but
82. hout modifying the camera configuration 2 Search Search the network for available IP 7 cameras l 3 Add After entering the details of a camera in 8 the configuration window add it to NVR l system 4 Upgrade Upgrade IP camera software Insert USB flash drive in NVR and select the file to download The camera will automatically reboot once the software is upgraded 64 Delete Delete the selected IP camera Refresh Update the information displayed on a camera in the NVR device list Edit Change the information on the selected IP camera Live View View the selected IP camera Camera status indication Green Plug and Play cameras Red Disconnected cameras Yellow No Plug and Play cameras TruVision NVR 10 User Manual Chapter 9 Camera settings To automatically add an IP camera 1 From the menu toolbar click Camera Management gt Camera 2 Click Search to locate any IP cameras located in the NVR LAN When the search is complete a list of the available cameras is shown 3 Check the boxes of the desired cameras that you want to add to the NVR system 4 Click Quick Add to add the selected cameras to the list of devices in the NVR system The cameras are added to the end of the list of devices 5 To test if a camera connection is operational select the desired camera from the list of devices connected to the NVR and click Live A pop up window should appear showing the camera s live view T
83. ical Support only TruVision NVR 10 User Manual 53 Chapter 7 Network settings Checking network status You can easily check network traffic in order to obtain information about the NVR such as its linking status MTU sending receiving rate MAC address and NIC type The Net Detect page shows the network traffic between the TVN 10 and your local network However the traffic between the plug and play cameras and the TVN 10 is not shown You can also check the network connection status by testing its delay and packet loss To check network traffic 1 From the menu toolbar click System Settings gt Net Detect 2 Click the Traffic tab to display the Traffic window The information displayed is refreshed once a second B HDD Network Detection Network Stat t Upgrade a Configuration Log Search System Infor 0 LAN1 Sending 0bps Receiving Obps Name Linking Sta Type MAC Address MTU NIC Type Traffic User admin To check network delay and packet loss 1 From the menu toolbar click System Settings gt Net Detect 2 Select the Network Detection tab 3 Under the section Network delay Packet loss test enter the destination address and click Test The test result appears in a pop up window 4 If you need to check the current network parameters click the Network button to get an overview To check network statistics 1 From the menu toolbar click System settings gt Ne
84. ich tamper can be detected You can schedule up to eight time periods in a day Default is 24 hours Click Apply to save the settings Click Copy to copy the settings to other days of the week and holiday period Note The time periods defined cannot overlap 7 Select the response method to an external alarm In the Rule window click the Rule tab and select how you want the NVR to notify you of the alarm Click Apply to save settings and then OK to return to the previous window 8 Click Back to return to live view or continue configuring the NVR settings TruVision NVR 10 User Manual 43 Chapter 6 Alarm settings 44 TruVision NVR 10 User Manual Chapter 7 Network settings You must configure your NVR s network settings before using it over the network The NVR must have access to the internet when configuring the network settings Note As every network configuration may differ please contact your Network Administrator or ISP to see if your NVR requires specific IP addresses or port numbers General network settings To configure general network settings 1 From the menu toolbar click Network Settings gt General PPPOE NIC Type 10M 100M 1000M Self adaptive ta 192 168 1 82 255 255 255 0 Email Pv4 Default Gateway 192 168 1 1 DDNS NTP a FTP SNMP UPnP MAC Addres 8c e7 48 4f 1d 19 More Settings MTU Bytes 1500 192 168 254 1 User admin 2 Enter the required s
85. ick the icon and select the desired camera Click OK See Instant playback on page 92 for information on programming this time Audio Enable Disable audio output The audio option must already have been setup in the Display menu Capture Capture a snapshot of a video image The image is saved on the unit PTZ Control Enter PTZ control mode Digital Zoom Enter digital zoom See Digital zoom below for further information Image Settings Enter the image settings menu to modify the image lighting levels There are three options Customize Modify brightness contrast saturation and hue values Restore Restore image settings to previous values These settings can also be modified from the Camera gt lmage menu see page Adjusting video image settings on page 67 Live View Strategy Select one of the three types of image quality that best suits the situation The quality can depend on several factors such as resolution frame rate bandwidth etc Real time Real time images displayed but it may have a delay Balanced A mix of real time and fluency Fluency Smooth flow of images Auxiliary focus Automatically focus the camera lens for the sharpest picture Lens Initialization Initialize the lens of a camera with a motorized lens such as PTZ or IP cameras This function helps to maintain lens focus accuracy over prolong periods of time TruVision NVR 10 User Manual 75 Chapter 10 Live view Icon Descri
86. ing schedule 1 From the menu toolbar click Display Mode Settings gt Holiday 2 Select a holiday period from the list and click Edit to modify the settings The Edit pop up window appears holiday Name Holiday Enable Mode By Month Start Date Jan End Date Jan 3 Enter the name of the holiday period and click Enable 4 Select whether the holiday period will be categorized by date week or month and then enter the start and end dates 5 Click Apply to save the settings and then OK to return to the Edit window 6 Repeat steps 2 to 5 for other holiday periods 7 Click Back to return to live view or continue configuring the NVR settings Manual recording The NVR lets you manually record video during live view This can be useful if you know that the NVR is not currently recording and you see something of interest ona camera window that should be recorded Once a manual recording is started the recording continues until it is manually stopped If an alarm occurs during a manual recording the alarm recording has priority over the manual recording If a scheduled recording is already in progress when a manual recording is started it continues to record as scheduled You can check to see if a camera is recording manually by looking at the icon on the quick access toolbar The icon is red when manually recording Default is off 30 TruVision NVR 10 User Manual Chapter 5 Recording settings There are two ways to
87. inking it can trigger a PTZ camera to call a preset or shadow tour if motion is detected To set up external alarms 1 From the menu toolbar click Alarm settings gt Alarm Input Alarm List Alarm Input No Alarm Output Alarm Name Type 4 Notification z DEE Enable Alarm Input Setting Advanced Settings Rule 2 Select the alarm input number of a TVN or IP camera and enter the name of the input if required 3 Select the alarm input type NO or NC 4 Check the Enable Alarm Input Setting box to enable the alarm input function and click Rule k button to set up the rules for the cameras to be triggered their alarm schedules method of alarm notification and PTZ function The Settings pop up window appears 5 Select the cameras to be triggered when an external alarm is detected In the Settings window click Trigger Channel and select the cameras to be triggered for recording when an alarm is detected Click Apply to save the settings TruVision NVR 10 User Manual 39 Chapter 6 Alarm settings 6 Select the arming schedules for the external alarm In the Settings window click the Arming Schedule tab and select the day of the week and the time periods during the day when an alarm input can be detected You can schedule up to eight time periods in a day Default is 24 hours Click Apply to save the settings Click Copy to copy the settings to other days of the week and holiday period Note The time perio
88. interlogix Be TruVision NVR 10 User Manual P N 1072766B EN REV 1 0 ISS OOMAY14 Copyright Trademarks and patents Manufacturer FCC compliance Canada ACMA compliance Certification EU directives pad Contact information 2014 United Technologies Corporation All rights reserved Interlogix is part of UTC Buildings amp Industrial Systems a unit of United Technologies Corporation All rights reserved Trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products United Technologies Corporation 2955 Red Hill Avenue Costa Mesa CA 92626 5923 USA Authorized EU manufacturing representative UTC Fire amp Security B V Kelvinstraat 7 6003 DH Weert The Netherlands Class A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense
89. ion on setting up NTP time settings Define how recordings occur during holiday periods See Holiday schedules on page 29 for more information Define which information is displayed on screen See Configuring the camera OSD settings on page 65 for more information Define general recording settings See Configuring recording schedules on page 27 for more information Define the recording schedules See Configuring recording schedules on page 27 for more information Define motion detection parameters See Setting up motion detection on page 36 for more information Define the on screen privacy mask areas See Setting up privacy masking on page 66 for more information Define the video tampering detection settings See Detecting video tampering on page 42 for more information Define the video loss detection settings See Detecting video loss on page 41 for more information Add extra lines of text on screen See Text overlay on page 129 Define the cameras whose images cannot be displayed by those not logged in See Hiding a camera image from view on page 68 for more information Define the image quality of snapshots Define which cameras can manually record See Manual recording on page 30 for more information 125 Chapter 16 Using the web browser Menu Network Settings Alarm Settings Notification User Management HDD Management Mainte
90. k simultaneously This means for example that it is easy to follow the path of an intruder who has passed in front of several cameras Overview of the playback window lt is easy to manage playback from the playback window The playback video can be set up to display a time date stamp for evidentiary purposes see Configuring the camera OSD settings on page 65 TruVision NVR 10 User Manual 89 Chapter 12 Playing back a recording Figure 25 Playback window 24 hour playback shown P z a A a r Erra o 03 14 2014 Fri 10415 21 aM r i 05 i O7 bas pat Camera 08 ri i E ELE a set 37 Piem BiPCamera 10 E aa Ha a iPCamera 11 gt a at i pz r gt PCamera 12 BiPCamera 13 BiPcamera 14 BiPCamera 15 D 1 Playback viewer 5 24 hour playback progress bar This bar displays how much of the 24 hour period has 2 Camera panel Select the cameras for been recorded playback Move the mouse over the area to display the list of cameras available 6 Playback control toolbar See Figure 26 on 3 Calendar panel page 91 for more information Blue Current date 7 Recording type Description of the color coding Green Yellow Red Recordings available of recording types that appear in the playback on the NVR progress bar Green indicates constant recording Red indicates alarm event recording Yellow indicates motion recording Pale green indica
91. l on page 49 for information on how to configure the NVR to send an email e Trigger Alarm Output Triggers an alarm output when a notification is detected for an external alarm See Setting up external alarms on page 39 for information on configuring an alarm output Modifying the warning buzzer time When an alarm is triggered by the system or a camera the NVR can be set up to respond with a warning buzzer You can modify the time during which the warning TruVision NVR 10 User Manual 35 Chapter 6 Alarm settings buzzer sounds for both system and camera alarms Select Alarm Settings gt Advanced Settings and select a buzzer time limit for the system and camera alarms Default is Constant Setting up motion detection Motion detection is one of the most important features of a NVR The NVR can be set up to trigger an alarm if it detects motion and to record it You can then search these recorded motion activities for specific incidents If enabled motion detection recording can help increase the number of days your NVR can record You can mask out any areas of motion on an IP camera display that you do not want to trigger a recording such as a flag on a pole or a moving tree You can also select the level of sensitivity to motion You can set up the schedule from the NVR when the camera can be triggered by motion However you need to configure the area of the video display sensitive to motion from the IP camera itself
92. lect the time zone of the NVR from the drop down list Select the date format from the drop down list Default format is MM DD YYYY Select the time format from the drop down list Default format is 24 hour format Display the day of the week in the monitor time bar Check the box to enable disable Default format is Disable Define the system date Default date is the current date Define the system time Default time is the current time Define DST is automatically It depends on the time zone selected Default format is Disable Manually define DST If this option is selected the Auto DST adjustment option is disabled Default format is Disable Click the check box to enable or disable daylight savings time DST Enter the start date and time for daylight savings Enter the end date and time for daylight savings Set the amount of time to move DST forward from the standard time Default is 60 minutes 81 Chapter 10 Live view To set up the system time and date 1 From the menu toolbar click Display Mode Settings gt Time 2 Modify the settings to the desired values 3 Click the Apply button to immediately implement the changes 82 TruVision NVR 10 User Manual Chapter 11 Controlling a PTZ camera You can control PTZ dome cameras using the buttons on the front panel the keypad and IR remote control as well as using the PTZ control panel accessed with the mouse Access to PTZ commands may require a pa
93. ll Up Live view Return to the previous window Menu Move the selection to the previous item Scroll Down Live view Move to the next window Menu Move the selection to the next item Using the IR remote control The NVR is supplied with an infra red IR remote control unit Like the mouse it can be used to operate all of the main functions of the NVR The IR remote control can be programmed with a unique device ID address so that the controller will only be able to communicate with NVRs with that address No programming is necessary if using a single NVR The device ID address only applies when using a remote control and not when using a keypad You can purchase a remote control by ordering part number TVR REMOTE 1 IR Remote Control Note The IR remote control is acommon accessory for multiple TruVision recorders Consequently not all functionality listed for the remote control is available in the TVN 10 TruVision NVR 10 User Manual 19 Chapter 4 Operating instructions Figure 5 IR remote control Item 1 Alarm 2 Device 3 Numeric buttons 4 Display 5 Mon A and Mon B 6 Live 7 Menu 8 Seq 9 lt gt AVM 10 OK 11 Zoom and 12 Preset 13 Tour 20 Mon A Display Liwe L 2 3 4 5 6 3 7 8 9 D l Mon B Seq hier Oe Zoom C Tour a Focus Foous Rew Pause Play Fwd ee l Z AS search ee 2 Archive ji 000G Description Acknowledge an alarm En
94. n Alarm Previous Cancel Check the Constant Recording check box for the NVR to record continuously all day If left unchecked the NVR will not record Check the desired time lapse check box TL Hi or TL Lo To record motion detection events check Event Motion To record alarm events check Alarm 11 When all the required changes have been entered a page appears showing all the settings 12 TruVision NVR 10 User Manual Zz item Date Format Time Format System Date system Time Enable DST NIC Type Enable DHCP IPv4 Address IPv4 Subnet Mask 2 3 4 5 6 7 8 9 1 1 Click Finish to exit the Wizard The NVR is now ready to use TruVision NVR 10 User Manual Wizard Status MM DD YYYY 24 hour 03 03 2014 21 18 14 N 10M 100M 1000M Self adaptive N 192 168 1 82 255 255 255 0 IPv4 Default Gateway 192 168 1 1 Previous Finish Cancel Chapter 3 Getting started 13 Chapter 3 Getting started 14 TruVision NVR 10 User Manual Chapter 4 Operating instructions Controlling the TVN 10 There are several ways to control the NVR e Front panel control e Mouse control e IR remote control e TVK 800 keypad control soon to be released e Web browser control You can use your preferred control method for any procedure but in most cases we describe procedures using mouse terminology Optional control methods are given only when they differ substantially from mouse control met
95. n could be done for example when you need to test them 4 Click Back to return to live view The alarm is silenced To clear alarm outputs manually from the front panel 1 Press the Alarm button on the front panel The alarm is silenced TruVision NVR 10 User Manual 41 Chapter 6 Alarm settings Detecting video loss Video may be lost if the video cable or camera develop a fault or are damaged You can set up the NVR to detect video loss and trigger a system notification To setup video loss detection 1 From the menu toolbar click Camera Management gt Video Loss Select a camera to configure for video loss detection Check the Enable Video Loss Alarm box to enable the feature Click the Rule kal button to enter the Rule window Click the Rule tab Select how you want the NVR to notify you of video loss Click Apply to save the settings and then OK to return to the previous window oN a ae Ie 6 Click the Arming Schedule tab and select the schedule when you want video loss detection to be enabled Schedules can be set for all week or any day of the week with up to eight time periods per day 7 Click the Apply button to save settings 8 Click Copy to copy the settings to other days of the week and holiday period Note The time periods defined cannot overlap 9 Click OK to return to the Video Loss window 10 Click Back to return to live view or continue configuring the NVR settings Detecting video tampering
96. n password requirement monitor resolution as well as to configure the NVR name and address see Figure 20 below The NVR can support NTSC or PAL video output The video format is auto detected The changes are immediately implemented once Apply is clicked to save the settings Figure 20 Monitor setup window General Settings More Settings Layout Language English 2 Device Name TVN 10 Time 3 Device Address 255 P Holiday Resolution 1280 1024 60HZ 6 Password Required Enable Wizard T Display Status Icons Table 11 Description of the Monitor setup window General Settings Option Description 1 Language Change the language of the system Select the desired language from the drop down list and click Apply The language displayed changes immediately 2 Device Name Define the NVR name The default name is TVN 10 Click the edit box and enter the new name from the soft keyboard 3 Device Address The device number to use for the NVR when programming the remote control The default value is 255 4 Resolution Define the monitor resolution Select one of the options from the drop down list and click Apply The selected resolution must be the same as that of the monitor 5 Password Required Define whether a login password is required Check the box to enable disable and click Apply 6 Enable Wizard Define whether the wizard tool starts when the NVR is turned on Check the box to enable disable and click Appl
97. n settings from a TVN 10 This is useful if you want to copy the configuration settings to another TVN 10 or if you want to make a back up of the settings Insert an external storage device in the NVR Go to the System Settings gt Configurations gt Import Export Configuration File to import or export configuration settings Click Export to export the NVR s configuration settings into an external storage device or click Import to import configuration settings after selecting a configuration file from the external storage device Viewing system information You can check the current status of the NVR at any time by going to the System Information menu You can check the status of the device cameras recordings alarms network and HDDs See Figure 30 on page 111 110 TruVision NVR 10 User Manual Chapter 14 NVR management Figure 30 System information Network window shown A HDD Device Info Camera Record Alarm a Configuration IPv4 Subnet Mask 255 255 255 0 IPv4 Default Gateway 192 168 1 1 IPv6 Address 1 amp Net Detect IPv6 Address 2 Log Search IPv6 Default Gateway Preferred DNS Server Alternate DNS Server Enable DHCP Disabled Enable PPPOE Disabled PPPOE Address PPPOE Subnet Mask PPPOE Default Gateway MAC Address 8c e7 48 4f 10 19 URL of device Get URL To view system information 1 2 From the menu toolbar click System Settings gt System Information To view device information cli
98. n the S M A R T test has failed check the box Continue to use when this disk when self evaluation has failed Click Apply to save the settings 4 Click Back to return to live view or continue configuring the NVR settings Bad sector detection You can improve the performance of your HDDs by ensuring that they have no bad sectors Bad sectors can slow down an HDD when reading or writing data for example TruVision NVR 10 User Manual 61 Chapter 8 Network settings Figure 10 Bad sector detection window HDD Information Storage Mode S M A R T Settings t Upgrade a Configuration HDD Capac 2 94GB 698MB a Log Search Testing 59 0 System Infor w Net Detect Pause Cancel Normal Damaged Shield To set up an HDD group 1 From the menu toolbar click System Settings gt HDD gt Bad Sector Detection 2 Select the HDD you want to test 3 Select whether you want to do a key sector detection or a full detection and click Detect 4 The system checks the HDD The color coded result is displayed on screen If there are bad sectors found click Error Info to see a list of the errors found lf required click Pause to pause the test or Cancel to cancel it 6 Click Back to return to live view or continue configuring the NVR settings 62 TruVision NVR 10 User Manual Chapter 9 Camera settings This chapter describes how to configure the IP cameras The TVN 10 can support up to 16 netw
99. nance System Information 126 Function General PPPoE DDNS Email UPnP SNMP FTP More Settings Alarm Input Alarm Output Advanced Settings Basic Settings Storage Mode S M A R T Settings Camera Record Alarm and Network Description Define the general network settings See General network settings on page 45 for more information Define the PPPoE settings See PPPoE on page 46 for more information Define the DDNS settings See DDNS on page 47 for more information Define the settings to send an email See Email on page 49 for more information Enable this function so that the NVR can automatically configure its own port forwarding See UPnP on page 50 for more information Define the SNMP settings See SNMP on page 50 for more information Define the FTP settings See FTP server setup to store snapshots on page 50 for more information Define a remote alarm host multicast IP as well as the server HTTP and RTSP ports See page 51 for more information Define the alarm input parameters for when an external alarm is triggered See Setting up external alarms on page 39 for more information Define the response when an external alarm is triggered See Setting up external alarms on page 39 for more information Define the warning buzzer time See Modifying the warning buzzer on page 35 for more information Define
100. nfiguration settings By default all IP cameras are enabled for operators for each of these settings and guests have Local Playback and Remote Playback privileges by default Local Live View Locally select and view live video Local Playback Locally play recorded files that are on the NVR Local Manual Operation Locally start stop manual recording on any of the channels snapshots and video clips Local PTZ Control Locally control PTZ dome cameras Local Video Export Locally back up recorded files from any of the channels Remote Live View Remotely select and view live video over the network Remote Playback Remotely play and download recorded files that are on the NVR Remote Manual Operation Remotely start stop manual recording on any of the channels snapshots and video clips Remote PTZ Control Remotely control PTZ dome cameras Remote Video Export Remotely backup recorded files from any channel To customize a user s access privileges 1 From the menu toolbar click User Management 2 For the user whose access privileges need to be changed click the Permission button ml The Permission pop up window appears TruVision NVR 10 User Manual 117 Chapter 15 User management Permission Remote Configuration Camera Configuration Local Log Search Local Parameters Settings W Local Camera Management E Local Advanced Operation E Local Shutdown Reboot select the desired options for local
101. ng the web browser Figure 35 PTZ controls 1 Directional pad auto scan buttons Controls the movements and directions of the PTZ Center button is used to start auto pan by the PTZ dome camera 2 Adjust speed of PTZ dome camera Adjust zoom focus and iris OOV O 4 Turn on or off the camera light if available on the Preset 2 nese camera Preset 4 5 Lens initialization Initialize the lens of a camera Preset 5 with a motorized lens such as PTZ or IP cameras ee This function helps to maintain lens focus accuracy over prolong periods of time Preset 7 Preset 8 6 Start or stop camera wiper if available on the Preset 9 camera Preset 10 7 Auxiliary focus Automatically focus the camera si ca lens for the sharpest picture Preset 12 8 Start selected preset tour shadow tour depending on function selected Preset 13 Prejjet 14 e r 9 List presets available Image Settings 1 0 List preset tours available 11 List shadow tours available 12 Modify brightness contrast saturation and hue values 130 TruVision NVR 10 User Manual Appendix A Specifications Video amp audio input IP camera input Video compression Total bandwidth available Maximum bandwidth per channel Average bandwidth per channel Bi directional audio Viewing OSD viewing resolutions Remote viewing resolutions HDMI amp VGA output resolutions HDMI version BNC output Digital Zoom Pla
102. ngs D User admin TruVision NVR 10 User Manual 47 Chapter 7 Network settings To set up DDNS 1 From the menu toolbar click Network Settings gt DDNS 2 Check the Enable DDNS box to enable the feature 3 From DDNS type select one of the DDNS types listed e eZDDNS Enter the host name or click Apply to obtain it If the host name is not Known click the Get URL button The URL address to access the unit is then displayed the host name must already have been registered with ezDDNS If no host name is specified the DDNS will allocate one automatically The maximum length for the host name field is 63 characters This limit does not include tvn ddns net An example of a host name could be max63chars tvr ddns net e NO IP Enter server address for example dynupdate no ip com In the host name field enter the host obtained from the NO IP web site Then enter the user name and password that are registered with the No IP network e DynDNS Enter the server address for DynDNS i e members dyndns org In the NVR domain name field enter the domain obtained from the DynDNS web site Then enter the user name and password registered in the DynDNS network Note The values for the default gateway preferred DNS and alternate DNS must also be filled in on the main Network page in order for the DDNS to correctly function 4 Click Back to return to live view or continue configuring the network settings NTP server setup
103. nsumption blue unallocated PoE power white and remaining allocated PoE power budget green shown The IP cameras will specify which type of PoE they require You can set up each camera individually for no PoE PoE at PoE af or 15 W A PoE port can support up to 30 W maximum The NVR has a maximum of eight PoE ports depending on the model The total PoE power budget for the 4 channel NVR is 50 W and that for the 8 and 16 channel NVRs is 120 W The PoE af port can support between 0 and 15 4 W and the PoE at port can support between 0 and 30 W See Table 6 below for a description of the maximum number of IP cameras that can be connected depending on the PoE type used Table 6 Maximum number of IP cameras that can be connected by PoE power consumption NVR 12 5 W 15 W PoE af PoE at 4 channel 4 3 J 8 channel 8 7 4 16 channel 8 7 4 TruVision NVR 10 User Manual 69 Chapter 9 Camera settings To display the PoE power consumption information 1 From the menu toolbar click Camera Management gt Camera gt PoE Setup 2 Select the PoE type required for each camera No PoE PoE af PoE at or 15 0 W 3 Click Apply to save the settings and then click Back to return to live view 70 TruVision NVR 10 User Manual Chapter 10 Live view Description of live view Live view mode is the normal operating mode of the unit where you watch live images from the cameras The NVR automatically enters into live view mode once powered
104. number is located on or near the serial number sticker on the bottom of the device lf you cannot find any information for your particular router please contact your router manufacturer or internet service provider for further assistance 136 TruVision NVR 10 User Manual Appendix C Maximum pre recorded times The maximum pre recording time that can be selected depends on the bit rate Frame rate resolution and image quality do not impact time Note This information only applies when the bit rate is set to Constant see Configuring recording settings on page 25 for more information Constant bit rate Maximum pre recording time seconds 32 30 48 30 64 30 80 30 96 30 128 30 160 30 192 30 224 30 256 30 320 30 384 30 448 30 512 30 640 30 768 30 896 30 1024 30 1280 29 TruVision NVR 10 User Manual 137 Appendix C Maximum pre recorded times Constant bit rate Maximum pre recording time seconds 1536 20 1792 15 2048 15 3072 10 4096 5 138 TruVision NVR 10 User Manual Appendix D Default menu settings Display Mode Setting Monitor Layout TruVision NVR 10 User Manual General More Settings General Language English Device Name TVN 10 Device Address 255 Resolution 1280 1024 60HZ Password Required Yes Enable Wizard Yes Display Status Icons Yes Output Mode Standard Event Hint Yes Time Bar Transparent Yes Enable Time Bar Yes Menu Timeout 5 min Mouse Pointer Spe
105. o manually add an IP camera 1 From the menu toolbar click Camera Management gt Camera 2 Click Add to add the camera to the list of devices in the NVR system The camera is added to the end of the list of devices Note Only one camera can be manually added at a time To change the information about a listed IP camera 1 From the menu toolbar click Camera Management gt Camera 2 Click the Edit icon for the selected camera In the pop up window select the desired options To change the method used to add an IP camera under Adding Method select Manual or Plug and Play from the drop down list lf Manual is selected enter the details about the camera 3 Click OK to save the changes Configuring the camera OSD settings The on screen display OSD settings appear in live view mode and include the camera name time and date They also are included in recordings You can also adjust the transparency of the OSD relative to the background so that it is easier to read or is less prominent on screen TruVision NVR 10 User Manual 65 Chapter 9 Camera settings To configure the OSD settings 1 From the menu toolbar click Camera Management gt OSD 4 Camera Camera IP Camera 1 Camera Name IFCamera 01 S Image _ a 7 Display Name B 4 Motion Ciis Ton LS O seat ne ka PE 4 Display Date Privacy Mask ENZ Display Week Tamper Mask gt ie aa eE Date Format MM DD YYYY a GI Video Loss Time Format
106. oard will appear on screen when you need to enter characters in a screen option Click a key to input that character Figure 7 The soft keyboard ESC 1 2 34 567 890 QWERTYUIOP ASDFGHJIKL a ZXCVBNM amp aT eer d Space Enter Description of the keys in the soft keyboard Switch to lowercase uppercase Space ESC Exit the soft keyboard Al T Alphanumeric characters Backspace 3 CT Confirm selection Exiting the main menu Press the Menu button on the front panel to exit the current menu window and return to live view or click Back in a main menu 24 TruVision NVR 10 User Manual Chapter 5 Recording settings This chapter provides instructions on how to define the recording settings of your NVR This chapter covers how you can configure your initial recording settings schedule recordings protect your recorded files and set up your HDD for redundancy Enter menu mode by pressing the Menu button on the front panel or use the mouse menu to select Menu see Controlling live view mode on page 72 See Menu overview on page 22 for a list of the menu icons Configuring recording settings Before you can set up your NVR to begin recording you must first configure general recording settings for the IP cameras Ensure that the HDD has been installed and initialized before configuring the recording settings See Chapter 8 Storage management on page 57 for more information To configure recording s
107. ocked or unlocked and time period Event Search only event recorded files Files can be searched by alarm inputs or motion detection Note Only motion detection that has been recorded as events will be listed in this search Motion that is recorded as a non event can be searched under the Normal menu Bookmark Search only recorded files with bookmarks Snapshot Search snapshots Search results A search will usually produce a list of files which may extend to several pages The files are listed by date and time The most recent file is listed first See Figure 28 on page 95 for an example of a search Only one file can be played back at a time Figure 28 Example of a search result list Search result Start End Time Size Play Lock oer Wed 19 41 26 03 12 2014 13 48 10 14 38 49 590 049KB Or 03 12 2014 13 21 31 13 39 41 213 854KB afa HDD 6 Start time 03 12 2014 13 41 31 End time 03 12 2014 13 48 10 Total 3 P 1 1 Total size 77 754KB Archive 1 Click to playback the selected video 2 Click to lock recording to prevent it from being overwritten TruVision NVR 10 User Manual 95 Chapter 12 Playing back a recording Playing back recordings by time and video type You can search recorded video by time and video type such as continuous recordings motion alarms and all recordings Video can be played back simultaneously across several cameras To play back search results 1 2
108. om that listed 106 TruVision NVR 10 User Manual Chapter 13 Archiving recorded files 5 Click Archive Export starts immediately 6 When completed click OK Click Cancel to return to the previous window Managing backup devices You can manage backup devices from the Export window see Figure 29 on page 104 The Export window allows you to e Create New Folder Create a new folder on the backup device e Delete Delete a file or folder from the backup device e Play Play the selected video file from the backup device e Format Format the backup device e Erase Erase files from a re writable CD DVD Playing back archived files on a PC Use the standard file player software to play back the archived video on your PC It is downloaded from the NVR when archiving files onto a backup device TruVision NVR 10 User Manual 107 Chapter 13 Archiving recorded files 108 TruVision NVR 10 User Manual Chapter 14 NVR management This chapter describes Updating system firmware Restoring default settings Viewing system information Viewing system logs Updating system firmware The firmware on the NVR can be updated using four methods Via a USB device Over the network via an FTP server Via the NVR web browser Using TruVision Navigator For further information refer to the TruVision Navigator user manual The firmware upgrade file is labeled tvn710 dav To update the system firmware using a USB device 1
109. opy of the videos onto multiple drives as a safeguard against losing all your files in case of disk failures This process is also Known as mirroring You must have more than one HDD in your NVR to set up HDD redundancy Redundancy significantly reduces the storage capability of the HDDs As a result you need to double your capacity to record video over a given time TruVision NVR 10 User Manual 33 Chapter 5 Recording settings Note You must set the storage mode of the HDD to Group before configuring redundancy See Setting up HDD groups on page 58 for more information To set up HDD redundancy 1 3 34 Set which cameras will be recorded on which HDD From the menu toolbar click System Settings gt Hard Disk gt Storage Mode Under Mode select Group Under Record on HDD Group select the HDD group number Check the channels to be added to this group Note By default all channels belong to HDD group 1 Pa p HDD Information S M A R T Settings Mode Group T Text Insertion Record on HDD Group 1 t t Upgrade Al v EW B A3 B A4 VES E A6 B A7 MAS a Configurations MAg MA10 MA11 MA12 MA13 MA14 B A15 g A16 Log Search System Information ow Net Detect Click Apply to save the settings Set which HDD will be read write R W and which HDD will mirror the RAW HDD Click the HDD Information tab and select the HDD to be used for redundancy and click Edit In the Local HDD Settings screen select Re
110. ork cameras The number of cameras supported depends on the NVR model and available bandwidth Cameras supported The NVR fully supports TruVision and UltraView IP cameras as well as TVE encoders lt is compliant with the latest versions of ONVIF and PSIA for open standard connectivity However it currently does not support specific third party IP camera models Adding removing IP cameras Before adding an IP camera to the NVR system it is important that the network settings of the NVR are correctly set up IP cameras connected directly the NVR are automatically recognized by the unit and set up with default settings Other cameras connected via the network can be discovered and added There are two ways to add a camera to the NVR system e Plug and Play Use this method if the IP cameras are located on the same LAN as the NVR The plug and play functionality is available for TruVision IP cameras which can be connected directly to the PoE ports and configured automatically Non plug and play cameras are all cameras connected over the network as well as any camera that is connected to the PoE ports but is not a plug and play camera To power a non plug and play camera over PoE and connect it plug it into a PoE port and manually add the camera as it if was a network IP camera TruVision NVR 10 User Manual 63 Chapter 9 Camera settings Plug and play cameras are configured automatically with default settings see Appendix D
111. ork status 54 Exporting network packet data 55 Port forwarding 55 Storage management 57 Initializing HDDs 57 Controlling disk storage mode onthe HDD 57 Setting uo HDD groups 58 Setting the HDD property 59 Checking HDD status 60 Configuring HDD alarms 60 Checking the S M A R T information 60 Bad sector detection 61 Camera settings 63 Cameras supported 63 Adding removing IP cameras 63 Configuring the camera OSD settings 65 setting up privacy masking 66 Adjusting video image settings 67 Watermarking 68 Hiding a camera image from view 68 PoE power budget 69 Live view 71 Description of live view 71 Video output 72 Audio output 72 Controlling live view mode 72 Multiview format 73 Sequencing cameras 74 Accessing frequently used commands 74 Configuring live view 76 General settings 79 TruVision NVR 10 User Manual Chapter 11 Chapter 12 Chapter 13 Chapter 14 Chapter 15 Chapter 16 Configuring time and date 80 Controlling a PTZ camera 83 Calling up presets tours and shadow tours 83 Setting and calling up presets 84 Setting and calling up preset tours 86 Setting and calling up a shadow tour 88 Playing back arecording 89 Overview of the playback window 89 Playback pop up menu 92 Instant playback 92 24 hour playback 93 Playback speed and skip time 94 searching recorded video 95 Playing back recordings by time and video type 96 Playing back recordings by event 97 Creating and playing
112. our snapshots to an FTP server for storage Note It is not possible to stream video to an FTP site To configure the FTP server settings 1 From the menu toolbar click Network Settings gt FTP 2 Check the Enable FTP box 3 Enter the FTP server information Server address FTP port user name and password 4 Select the desire directory The root directory is default 5 Click Apply to save the settings 6 Click Back to return to live view or continue configuring the NVR settings SNMP setup SNMP is a protocol for managing devices on networks When you enable SNMP in the menu network management systems can retrieve NVR status information from the NVR via SNMP When you set the trap address and trap port in the NVR menu to the network management system s IP address and port number and set up the network management system as trap receiver trap notifications Such as startup are sent from the NVR to the network management system Before configuring this function you must first install the SNMP software To configure SNMP protocol settings 1 From the menu toolbar click Network Settings gt SNMP 2 Check the Enable SNMP box 3 Enter the required SNMP settings SNMP version V2 is default SNMP port read community write community trap address and trap port 4 Click Apply to save the settings 5 Click Back to return to live view or continue configuring the NVR settings UPnP setup The NVR supports
113. ow to alert you to the event You can quickly check the system status by looking at the status LEDs on the front panel When there is an irregular event with the system a status icon appears on screen to also alert you See Status information on page 71 for further information The exception types available are 38 HDD Full An installed HDD is full overwrite option is disabled HDD Error Errors occurred while files were being written to the HDD no HDD installed or HDD had failed to initialize Network Disconnected Disconnected network cable IP Conflicted Conflict in the IP address setting Illegal Login Wrong user ID or password used Record Capture Exception Recording or snapshot capture failed PoE Power Overload Permitted PoE power budget exceeded TruVision NVR 10 User Manual Chapter 6 Alarm settings To set up system notifications 1 Click the Alarm settings icon in the menu toolbar and select Notification 2 Select an exception type and check one or more response options Audible warning notify surveillance center send email and trigger alarm output Click Apply to save the settings _ a Alarm List amp Alarm Input amp Alarm Output Advanced S 3 Repeat step 2 for each desired exception type Setting up external alarms The NVR can be configured to record when an alarm is triggered by an external alarm device for example PIR detector dry contacts etc Using PTZ l
114. pter 16 Using the web browser This chapter describes how you can use the web browser interface to configure the device play back recorded video search through event logs and control a PTZ dome camera You can also specify settings on the web browser interface to optimize video playback and recording performance when operating in a low or limited bandwidth environment Windows Vista and 7 users Internet Explorer for Windows Vista and Windows 7 operating systems have increased security measures to protect your PC from any malicious software being installed When using the NVR web browser interface you can install ActiveX controls to connect and view video using Internet Explorer To have complete functionality of the web browser interface and the NVR player with Windows Vista and Windows 7 do the following e Run the Browser interface and the NVR player application as an administrator in your workstation e Add the NVR s IP address to your browser s list of trusted sites To add the NVR s IP address to Internet Explorer s list of trusted sites Open Internet Explorer Click Tools and then Internet Options Click the Security tab and then select the Trusted Sites icon Click Sites Clear the Require server verification https for all sites in this zone box Enter the IP address or DDNS name in the Add this website to the zone field Click Add and then click Close Click OK in the Internet Options dialog window
115. ption g Close Close the shortcut toolbar Digital zoom You can easily zoom in or out of a camera image in live view mode and playback using the digital Zoom command The zoom command magnifies the camera image at least 16 times See Figure 17 below Figure 17 Digital Zoom window To quickly zoom in out on a camera image 1 Select the camera you wish to use 2 Left click the mouse and select the digital zoom icon The digital view window appears 3 Left click the mouse and drag the red square over the area of interest or move the directional buttons on the front panel to position the red square The selected area is magnified 4 To exit digital zoom right click the mouse Configuring live view You can modify the live view set up from the main menu to suit different needs such as the different monitors multiview layout and dwell time options You can also enable audio output 76 TruVision NVR 10 User Manual Chapter 10 Live view Figure 18 Layout window Monitor View Time Video Output Interface VGA HDMI Window Segmentation teed Dwell Time No Switch 2 n Enable Audio Output x Event Output VGA HDMI Event Full Screen Monitoring D 7 Alarm Full Screen Monitoring D Table 10 Description of the layout window Submenu name Description General tab 1 Video Output Interface VGA HDMI monitor is displayed VGA and HDMI output from the same port 2 Window Segmentation Select whi
116. put mode 79 Motion detection 36 defining motion detection area 36 setting the sensitivity level 36 setting the target size 36 Mouse pointer speed change 79 Mouse pop up menu 72 Multicast settings 52 Multiview 73 N Network packet data exporting 55 Network settings general set up 45 Network status 54 Network traffic checking 54 Notifications alarm types 35 NTP server settings 48 NVR 79 O OSD settings 66 Overwrite 27 152 P Password change user password 118 enable disable login password 79 Playback 24 hour playback 93 bookmarks 98 change playback speed 100 digital zoom 101 instant playback 92 play back archived files 107 pop up menu description 92 search by event 97 search by time 96 search by video type 96 search results 95 skip time 94 snapshots 99 system log 99 using browser 127 Playback control panel description 90 Playback control toolbar quick access 92 Player show watermarking 68 use for playback 107 Plug and play cameras 63 PoE power consumption 69 browser 124 Power up and down NVR 9 PPPoE settings 46 Preset tours call up 87 quick access 84 set up 87 Presets call up 86 quick access 84 select set up and delete 85 Privacy masking 66 PTZ control panel description 84 PTZ dome cameras using browser 129 Q Quick access toolbar 74 Quick snapshot 74 R Recorded files lock unlock 32 Recording manual 30 motion detection 36 ov
117. r s Address Select Receiver Receiver Name Receiver s Address Enable Attached Snapshot Interval Description Check the box if your mail server requires authentication and enter the login user name and password Enter the SMTP server s IP address Enter the SMTP port The default TCP IP port for SMTP is 25 Check the box to enable SSL if it is required by the SMTP server This feature is optional Enter the name of the sender of the email Enter the sender s email address Select an email recipient Up to three receivers can be selected Enter the name of the receiver of the email Enter the email address of the receiver Check the Enable Attached Picture box if you want to send an email with attached alarm images Select an interval range in the Interval box The interval range represents the time range between the alarm images being sent For example if you set the interval range at two seconds the second alarm image will be sent two seconds after the first alarm image The interval times are 2 3 4 or 5 seconds Two seconds is default 3 Click Test to the test email settings Note We recommend that you test the email settings after entering values in the email window 4 Click Apply to save the settings Click Back to return to live view or continue configuring the NVR settings TruVision NVR 10 User Manual 49 Chapter 7 Network settings FTP server setup to store snapshots You can upload y
118. ral 2 Use the directional zoom focus and iris buttons to position the camera in the desired preset location TruVision NVR 10 User Manual 85 Chapter 11 Controlling a PTZ camera 3 Check Save Preset and select a preset number The preset is enabled and stored in the camera lf the desired preset number is larger than the 17 numbers listed click The Preset window appears Select a preset number by scrolling through the list of available presets and click the OK button to save changes Note Presets can be overwritten 4 Click Back to return to live view To call up a preset e PTZ control panel 1 In live view left click the mouse and select the PTZ control icon in the quick access toolbar The PTZ control panel appears Select the desired camera from the toolbar Or On the front panel select the desired camera and press Enter to call up the quick access toolbar The PTZ control panel appears 2 Scroll the toolbar to Preset and double click the desired preset in the list The camera immediately jumps to the preset position 3 When completed close the PTZ control panel e Menu toolbar 1 From the menu toolbar click PTZ Settings gt General 2 Check Call Preset and enter the preset number to call up The camera immediately moves to that preset position 3 Click Back to return to live view Setting and calling up preset tours Preset tours move a PTZ dome camera to different steps The camera
119. reate a user You can add up to 31 new users The access privileges of Operator and Guest users are predefined and can be modified by the administrator TruVision NVR 10 User Manual 115 Chapter 15 User management To add new users 1 2 3 From the menu toolbar click User Management Click Add to enter the Add User window Enter the new users name and password Both the user name and password can have up to 16 alohanumeric characters select the new user s access level Operator or Guest 5 Enter the users MAC address to let the user access the NVR from a remote computer with this MAC address 6 Click Apply to save the settings and OK to return to the previous window 7 Define the user s permissions Click the Permission button for the new user In the Permission pop up window check the required access privileges for local remote and camera configuration see Customizing a user s access privileges below for the permission descriptions for each group Click Apply to save the settings and OK to return to the previous window Click Back to return to live view Customizing a user s access privileges Only an administrator can allocate access privileges to Operator and Guest users The access privileges can be customized for each user s needs The administrator s access privileges cannot be changed There are three types of privilege settings Local Configuration Remote Configuration and Camera Con
120. revious page 7 Network configuration Configure your network settings such as the NIC type Enable or Disable DHCP IP address subnet mask default gateway and UPnP Enter the preferred DNS server address as well as the alternate one to use Wizard 10M 100M 1000M Self adaptive lai 192 168 1 82 255 255 255 0 y 192 168 1 1 Previous Click Next to move to the next page or Previous to return to the previous page 8 HDD management Configure your HDD settings as required You can group HDDs and assign cameras to a group See Setting up HDD groups on page 58 for further information You can also set up a drive for redundant recording See Configuring redundant recording on page 33 After configuring your HDD settings click Initialize and Next to move to the next page or Previous to return to the previous page TruVision NVR 10 User Manual 11 Chapter 3 Getting started 9 Adding IP Camera Click Search to find any online cameras Select the IP camera to be added enter User name and Admin password and then click the Add button Click Next to move to the Recording Configuration window Wizard IP Address Number o Device M Protocol Managem TruVision 8000 Previous Cancel 10 Recording configuration Configure your recording settings as required The settings apply to all cameras connected to the NVR Wizard Global Recording Constant recording O TL Hi TL Lo E Event Motio
121. s 4 Click Back to return to live view or continue configuring the NVR settings Server and HTTP ports setup You can change the server and HTTP ports from the default settings in the Network settings window The default server port is 8000 while that of the default HTTP port is 80 Note The server port has a port range of 1024 to 65535 and is used for remote client software access The HTTP port is used for remote internet browser access 52 TruVision NVR 10 User Manual Chapter 7 Network settings To change the default ports 1 2 3 4 From the menu toolbar click Network Settings gt More Settings Enter the new Server Port and HTTP Port values General gt PPPOE Alarm Hos Alarm HOS DDNS Alarm Hos I t Alarm Host 2 t t Alarm Host 3 IP Alarm Host 3 Port Enable Telnet Click Apply to save the settings Click Back to return to live view or continue configuring the NVR settings RTSP service port setup The RTSP Real Time Streaming Protocol is a network control protocol designed for use in entertainment and communications systems to control streaming media servers To configure RTSP service port 1 From the menu toolbar click Network Settings gt More Settings 2 Enter the RSTP port value The default value is 554 3 4 Click Back to return to live view or continue configuring the NVR settings Click Apply to save the settings Telnet setup For Techn
122. s Using Quick Archive To archive recorded video using Quick Archive 1 Insert the backup device into the NVR lf using a USB flash drive or memory device insert the device into the USB port on the front panel If using a digital video disk DVD insert the disc into the DVD drive lf more than one media type is found in the TVN 10 the USB device takes precedence over the others 2 Press Archive on the front panel or remote control to open the quick archive window 3 Click Start The unit starts to download all the files listed TruVision NVR 10 User Manual 103 Chapter 13 Archiving recorded files Note If there is a capacity limitation on the backup device only the most recent files will be backed up A message will appear to confirm when the download is complete Exporting recorded files to a backup device You can insert a mini USB hub to the USB port to attach a mouse for navigation or a USB drive for archiving However the unit may not support all tyoes of USB hubs The archive options available may depend on the type of backup device selected Figure 29 Example of an archive window Oo Device Name ame EH CE marking doc MH ch01_2014031212 E ch01_ 2014031212 E ch01_2014031213 E chO1_2014031213 E chO1_ 2014031213 E ch01_2014031213 E player exe Archive Refresh Date Modified size Type Delete Play Folder 50KB File 3 633KB File OKB File 4 407KB File OKB
123. s is valid for all IR controls 4 On the remote control press the Device button 5 Enter the device address value It must be the same as that on the TVN 10 6 Press OK on the remote control To place batteries into the IR remote control 1 Remove the battery cover 2 Insert the batteries Make sure that the positive and negative poles are correctly placed 3 Replace the battery cover Troubleshooting the remote control lf the IR remote control is not functioning properly perform the following tests e Check the battery polarity e Check the remaining charge in the batteries e Check that the IR remote control sensor is not masked lf the problem still exists please contact your administrator Using a keypad Please refer to the user manual of the TVK 800 keypad for instructions on connecting and using the keypad with the NVR TruVision NVR 10 User Manual 21 Chapter 4 Operating instructions Menu overview The TVN 10 has an icon driven menu structure that allows you to configure the unit s parameters Each command icon displays a window that lets you edit a group of settings Most menus are available only to system administrators The window is divided into three sections The currently selected command icon and submenu item are highlighted in green See Figure 6 below You must be in live view mode to access the main menu Figure 6 Menu structure HDD t Upgrade Alarm Name Configuration
124. s such information as start time type of information camera number and gives a description on the types of events recorded and when record time was stopped Play Click to start playback of the selected recording Export Click to archive the selected file to a USB device The export window appears Back Click to return to live view Playing back frame by frame You can easily play back a selected video at different soeeds This allows you to carefully examine an event frame by frame as it happens The current frame rate is shown on the right of the playback control toolbar To play back frame by frame e Using a mouse 1 In playback mode click the Speed Down E amp I button in the playback control toolbar until the speed changes to single frame 2 Click the Pause button to advance the video frame by frame e Using the front panel 1 In playback mode move the left direction button to left to scroll down through the speed changes until single frame 2 Press Enter to advance the video frame by frame 100 TruVision NVR 10 User Manual Chapter 12 Playing back a recording Digital zoom in playback You can easily zoom in on an image during playback to see it in greater detail There are two ways to do digital zoom in playback To digitally zoom in during playback 1 In playback mode right click the mouse and select Digital Zoom in the pop up menu Click the Digital Zoom icon in the playback control toolbar
125. scription View video and record video from the selected camera Lets you do the following e View live video e Play back video e Search for event logs e Configure settings e Log out of the interface View live or playback video Define how you want video to be displayed in the viewer Multiview or full screen Lets you do the following in live view ka Switch between mainstream and substream F Start stop all viewing from selected cameras K Start stop recording from selected cameras Zoom in out o Take a video snapshot 123 Chapter 16 Using the web browser Item Name Description View previous and next camera respectively gt If viewing in multiview format live view moves to the next group of cameras for the selected number of video tiles a Turn audio on off VR Turn microphone on off 6 PTZ panel Hide display the PTZ panel Using the web browser to configure the device Click Configuration on the browser menu bar to display the configuration window There are two ways to configure the NVR Local and Remote See Figure 33 below for an example of the Configuration window Figure 33 Configuration window for camera management Local configuration Local configuration lets you define communication and network parameters such as protocol type maximum file size stream type and network transmission settings You can also specify the directory locations for saving recorded and playba
126. ssword Calling up presets tours and shadow tours When in live view you can quickly call up the list of existing presets preset tours and shadow tours by using the front panel remote control mouse and keypad Front panel Press Enter PTZ control panel appears Mouse Left click the mouse on the desired camera image The quick access toolbar appears Click the PTZ control icon to enter PTZ mode The PTZ control panel appears Remote control Press the OK button The PTZ control panel appears Keypad Press the Enter button on the keypad Refer to the keypad user manual for further information lf the display is in multiview format it changes to full screen format for the selected camera See Figure 23 below for a description of the PTZ control panel TruVision NVR 10 User Manual 83 Chapter 11 Controlling a PTZ camera Figure 23 PTZ control panel Table 14 Description of the PTZ control panel Name Description 1 Directional pad auto Controls the movements and directions of the PTZ Center button is used scan buttons to start auto pan by the PTZ dome camera 2 Zoom focus and iris Adjusts zoom focus and iris 3 PTZ movement Adjusts the speed of PTZ movement 4 Toolbar w Turns on off camera light This command is not supported on all PTZ cameras Turns on off camera wiper This command is not supported on all PTZ cameras Zoom area a Centers the PTZ dome camera image Not all PTZ cameras support this
127. start and stop a manual recording e Use the quick access toolbar You can start stop manual recording for each camera individually Position the cursor over a camera image and left click the mouse to display the quick access toolbar Click the manual record icon to start or stop manual recording The icon is red when recording e Use the configuration menu This option lets you select more than one camera at a time Go to Video Schedule gt Manual Record to access the manual recording menu and check the boxes of the cameras to start or stop manual recording 6 Schedule Encoding IP Camera More Settings Motion detection schedules For IP cameras you can configure from the NVR the schedule when the camera can be triggered by motion However you need to configure the area of the video display sensitive to motion from the camera itself For information on scheduling motion detections see Setting up motion detection on page 36 External alarm schedules The NVR can be scheduled to record when an alarm is triggered by an external alarm device such as a PIR detector or dry contacts For information on scheduling external alarms see Clearing alarm outputs manually on page 41 Protecting recorded files There are two methods to prevent recorded files from being inadvertently overwritten or deleted off the HDD We highly recommend that important recorded events be protected from deletion Recorded files can
128. t Detect 2 Select the Network Stat tab 54 TruVision NVR 10 User Manual Chapter 7 Network settings 3 The latest information is displayed on the bandwidth used by remote live and playback as well by Net Receive Idle and Net Send Idle Click Refresh to update the information Exporting network packet data When the NVR is connected to a network you can export the test results to a USB flash drive CD RW and other local backup devices To export network packet data 1 From the menu toolbar click System Settings gt Net detect 2 Select the Network Detection tab E HDD Traffic Network Stat Network Delay Packet Loss Test t Upgrade t LAN1 a Configuration Test es Log cement Network Packet Export System Infor a NG USB1 1 Refresh LAN1 192 168 1 82 Export 3 Under the section Network Packet Export click Refresh to get a list of the local backup devices available Select one from the list 4 Click Export Up to 1M of data can be exported at a time 5 Click Back to return to live view or continue configuring the NVR settings Port forwarding When using an internet connection make sure that ports are open or forwarded as follows e When using TruNav Port 8000 and 554 e When using a web browser Port 80 and 554 see Accessing the web browser on page 122 for more information TruVision NVR 10 User Manual 55 Chapter 7 Network settings 56 TruVision NVR 10 User Manual
129. t Video Search from the list to return to the search window Or Click the Search icon in the playback control toolbar to return to the search results window TruVision NVR 10 User Manual 97 Chapter 12 Playing back a recording Creating and playing back bookmarked recordings You can bookmark the important scenes in a recorded file for later reference Bookmarks flag the start of a scene Up to 64 bookmarks can be saved in a video file There are two types of bookmarks e Default bookmark fi All default bookmarks have the same generic name BOOKMARK e Customized bookmark E The bookmark is given a name for easy identification The same name can be used for several bookmarks Both types can be searched To create a bookmark 1 Open an all day playback window or the playback window from a search result 2 Inthe all day playback recording click the timeline bar where you want the bookmark to be The green time line jumps to this position Click the button for the type of bookmark you want and enter the bookmark name if required In the playback recording from a search click the scroll bar where you want the bookmark to be The scroll bar ball jumps to this position Click the button for the type of bookmark you want and enter the bookmark name if required The bookmark is saved 3 Click the bookmark management ki button to see the list of bookmarks saved The name of a bookmark can be edited The bookmark can
130. tes manual recording 4 Time bar Time of actual playback This is only displayed in 24 hour playback The playback control toolbar It is easy to manually control playback using the playback control toolbar See Figure 26 on page 91 below Note The playback control toolbar does not appear for instant playback 90 TruVision NVR 10 User Manual Chapter 12 Playing back a recording Figure 26 Playback control toolbar Search playback example shown Item Description 1 Audio and video control toolbar ESS audio on off A Start stop a video clip during playback Sections of a recording can be saved to an external storage device Add default bookmark Add customized bookmark gi EB i Bookmark management Click to see the list of bookmarks and their times They can be renamed or deleted E Digital zoom Click to enter the digital zoom function Click again to exit See Digital zoom in playback on page 101 for more information o Archive files 2 Playback control toolbar Reverse play the recording Click again to pause Stop playback Time displayed is 00 00 00 Play recording Fast forward playback by the configured skip time default is 30 seconds Reverse playback by the configured skip time default is 30 seconds Decrease playback speed Options available are 1 2 speed 1 4 speed 1 8 speed single frame Increase playback speed Options available are 2X speed 4X speed 8X spee
131. the NVR is starting up The Start Up Wizard window will appear To turn off the NVR 1 In live view mode right click the mouse and click Menu The main menu window appears 2 Select the Power Manager icon 3 In the Shutdown popup menu select Shutdown Click Yes to confirm shutdown To reboot the NVR 1 In live view mode right click the mouse and click Menu The main menu window appears 2 Select the Power Manager icon 3 In the Shutdown popup menu select Reboot Click Yes to confirm reboot TruVision NVR 10 User Manual 9 Chapter 3 Getting started Using the setup wizard The NVR has an express installation wizard that lets you easily configure basic NVR settings when first used It configures all cameras simultaneously The configuration can then be customized as required By default the setup wizard will start once the NVR has loaded It will walk you through some of the more important settings of your NVR Any changes you make to a setup configuration page are saved when you finish the page and return to live view Note If you want to set up the NVR with default settings only click Next in each window until the end To quickly set up the TVN 10 1 Connect all the devices required to the back panel of the NVR See Back panel on page 6 2 Turn on the unit using the power switch on the back panel 3 Select the preferred language for the system from the dropdown list and then click Next 4 En
132. the notification parameters when irregular events occur such as HDD full See Description of alarm notification types on page 35 and Setting up system notifications on page 38 Define modify and delete users See Chapter 15 User management on page 115 for more information Define the HDD basic settings and Initialize the HDD See Initializing HDDs on page 57 for more information Define the storage mode of the HDD See Controlling disk storage mode on the HDD on page 57 for more information List the S M A R T information on the HDD Remotely update the NVR firmware restore default factory settings restart the NVR and import export parameters remotely See Chapter 14 NVR management on page 109 for more information Review the status of the cameras recordings alarms and network See Viewing system information on page 110 for more information TruVision NVR 10 User Manual Chapter 16 Using the web browser Searching and playing back recorded video To search and play back recorded video click Playback on the menu bar to display the Playback window shown in Figure 34 below Figure 34 Browser playback window EruVisian TVA 10 Item Description 1 Selected camera OO a Multiview Select the desired multiview format Calendar Selected day is highlighted Search Click to start searching recorded files for the selected camera Player Download Click to download
133. til it is manually acknowledged by pressing the alarm button on the front panel or remote control see Clearing alarm outputs manually below 4 Select the arming schedules for the alarm output Click the Rule hall button In the Rule window select the day of the week and the time periods during the day when alarm outputs can be detected You can schedule up to eight time periods in a day Default is 24 hours Click Apply to save the settings Click Copy to copy the settings to other days of the week and holiday period Note The time periods defined cannot overlap 5 Click OK to return to the Alarm Output window 6 Click Back to return to live view or continue configuring the NVR settings Triggering or clearing alarm outputs manually When an alarm is activated the NVR can be set up so that the alarm must be manually acknowledged in order to be silenced See Setting up external alarms on page 39 for information on setting up an alarm to be manually cleared All user levels administrator manager and operator can manually acknowledge an alarm To trigger or clear alarm outputs manually 1 From the menu toolbar click Alarm Settings gt Alarm Output 2 Click the Manual Alarm tab 3 Select the desired alarm output and click one of the following buttons e Clear All Stop all alarm outputs at once e Trigger Trigger the selected alarm output manually e Trigger All Trigger all alarm outputs at once This actio
134. tingsr Networking Settings General General NIC Type 10M 100M 1000M Self adaptive Enable DHCP No IPv4 Address 192 168 1 82 IPv4 Subnet Mask 255 255 255 0 IPv4 Default Gateway 192 168 1 1 IPv6 Address1 It depends IPv6 Address2 Null IPv6 Default Gateway Null Mac Address It depends MTU Bytes 1500 Preferred DNS Server Null Alternate DNS Server Null Internal NIC IP v4 Address 192 168 1 82 PPPOE PPPOE Enable PPPoE No User Name Null Password Null DDNS DDNS Enable DDNS No DDNS Type ezDDNS Server Address www tvr ddns net Host Name Null NTP NTP Enable NTP No Interval min 60 NTP Server null NTP Port 123 TruVision NVR 10 User Manual 143 Appendix D Default menu settingsr Email FTP SNMP 144 Email FTP SNMP Enable Server Authentication No User Name Null Password Null SMTP Server Null SMTP Port 25 Enable SSL No Sender Null sender s Address Null Select Receiver Receiver 1 Receiver Name Null Receiver s Address Null Enable Attached Snapshot No Interval 2s Enable FTP No FTP Server Null FTP Port 21 User Name Null Password Null Directory Use root directory Parent Directory Secondary Directory Enable SNMP No SNMP Version V2 SNMP Port 161 Read Community public Write Community private Trap Address Null Trap Port 162 TruVision NVR 10 User Manual UPnP More Settings Alarm Settings Al
135. tion openings Install in accordance with the manufacturer s instructions Ensure that the location planned for the installation of the unit is well ventilated Temperature Consider the unit s operating temperature 10 to 55 C 14 to 131 F and noncondensing humidity specifications 10 to 90 before choosing an installation location Extremes of heat or cold beyond the specified operating temperature limits may reduce the life expectancy of the NVR Do not install the unit on top of other hot equipment Leave 44 mm 1 75 in of space between rack mounted TruVision NVR 10 units Moisture Do not use the unit near water Moisture can damage the internal components To reduce the risk of fire or electric shock do not expose this unit to rain or moisture Chassis Equipment weighing less than 15 9 kg 35 Ib may be placed on top of the unit TruVision NVR 10 User Manual 5 Chapter 2 Installation Unpacking the TVN 10 and its accessories When you receive the product check the package and contents for damage and verify that all items are included There is an item list included in the package If any of the items are damaged or missing please contact your local supplier ltems shipped with the product include IR infrared remote control Two AAA batteries for the remote control AC power cords USB mouse Brackets NVR CD with software and manuals TruVision NVR 10 Quick Start Guide TruVision NVR 10User Manual on CD
136. tons are used to navigate between different fields and items in menus Enter button The ENTER button is used to confirm selection in any of the menu modes See Table 3 on page 17 for a detailed description of these buttons by different tasks 5 Alarm button Use to manually acknowledge an alarm 6 USB Interfaces Universal Serial Bus USB ports for additional devices such as a USB mouse CD DVD burner and USB Hard Disk Drive HDD 7 Archive button Press once to enter quick archive mode Press twice to start archiving If the flash drive has an LED it will flash during archiving 8 Display buttons See Table 3 on page 17 for a detailed description of all these buttons for different tasks Display In multiview mode toggle through the various multiviews full quad 1 5 1 7 9 and 16 In HDD information mode and user management mode delete a 16 TruVision NVR 10 User Manual Name Chapter 4 Operating instructions Description selected item In PTZ mode delete a selected key point In Log 9 Menu and Search buttons 10 Numeric buttons 11 Status LEDs Search mode display the details of a log file in Log Search result Seq In Live View mode start stop sequencing cameras on the current monitor Menu Enter exit the main menu Search In live view enter the advanced search menu Switch between different cameras in live PTZ control or playback modes Enter numerals 0 to 9 when using the virtual keyboar
137. turn to live view To call up a preset tour e PTZ control panel 1 In live view left click the mouse and select the PTZ control icon in the quick access toolbar The PTZ control panel appears Select the desired camera from the toolbar Or On the front panel select the desired camera and press Enter to call up the quick access toolbar The PTZ control panel appears 2 Scroll the toolbar to Tour and double click the desired preset tour from the list The camera immediately carries out the preset tour movement e Menu toolbar 1 From the menu toolbar click PTZ Settings gt General 2 Select the desired preset tour from the list and click o to start the tour Click KJ to stop the preset tour 3 Click Back to return to live view TruVision NVR 10 User Manual 87 Chapter 11 Controlling a PTZ camera Setting and calling up a shadow tour The shadow tour command remembers the manually controlled PTZ dome camera movement track One shadow tour can be set up for each PTZ dome camera Note The PTZ dome camera used must be able to support a shadow tour command To set up a shadow tour 1 2 3 5 From the menu toolbar click PTZ Settings gt General Select the shadow tour from the list To record a new shadow tour click and use the directional buttons on the PTZ control panel to move the camera along the desired path Click to save the shadow tour Note The shadow tour can be overwritten Click
138. u want to change and enter the values in GB for maximum record capacity and maximum picture capacity The used record and picture capacities as well as the maximum record and snapshot storage capacities of the HDD are listed 4 Click Apply to save the settings 5 If you want to copy these values to other cameras click Copy and select the cameras Click OK Click Apply to save the settings 6 Click Back to return to live view You can also continue configuring the NVR settings Setting up HDD groups Your NVR can organize multiple HDDs into groups Videos from specified channels can be set to be recorded onto a particular HDD group You could for example save the records from a couple of high priority cameras to one HDD and save the recordings from all the other cameras to another HDD To set up an HDD group 1 From the menu toolbar click System Settings gt HDD gt Storage Mode 2 Under Mode select Group 58 TruVision NVR 10 User Manual Chapter 8 Network settings Pe AE i ris HDD Information Si Mode gt MAR T Settings Bad Sector Detection t Upgrade Mode Group Log Search EBIP Camera Boi Bo Bo Bo Bios Boe Oa BDs W Net Detect 3 Under Record on HDD Group select the HDD group number 4 Check the channels to be added to this group Note By default all channels belong to HDD group 1 5 Click Apply to save the settings 6 Click Back to return to live view You can also continue config
139. uring the NVR settings Setting the HDD property You can change the behavior of your HDD by changing its property It can be set to redundancy read only or read write R W An HDD can be set to read only to avoid important recorded files from being overwritten when the HDD becomes full Note Ensure that the HDD storage mode is Group before setting the HDD to read only To change an HDD status property Se SS a From the menu toolbar click System Settings gt HDD gt HDD Information select the HDD whose property you want to change Click the Edit icon La The Local HDD Seitings window appears Click the desired HDD property for the selected HDD Click the group number for this HDD Click Apply to save and exit the window Note Once set to read only the HDD cannot be used to save recorded files until it is set back to read write R W If the HDD that is currently being written to is set to read only the data is then recorded to the next HDD If there is only one HDD present setting it to read only means the NVR cannot record Click Back to return to live view or continue configuring the NVR settings TruVision NVR 10 User Manual 59 Chapter 8 Network settings Checking HDD status You can check the status of any of the installed HDDs on the NVR at anytime To check the status of an HDD 1 From the menu toolbar click System Settings gt HDD 2 Note the status of the HDDs listed under the Status column
140. uts are line level Audio input RCA jack 315 mV 40 kohms Unbalanced Audio output RCA jack 315mV 600 ohms Unbalanced Note Line level audio requires amplification Brackets The TVNc models have a 1U desk based chassis They are not rack mountable The TVN models have a 1 5U desk based chassis but can be easily rack mountable with the purchase of the TVR RK 1 rack mount kit Contact your local supplier to order the kit See Figure 3 below Figure 3 TVN 10 rack mount installation To install the racks 1 Attach the two small front rack mount ears A to the NVR supplied 2 Attach the NVR to the front rails B Screws are not supplied 8 TruVision NVR 10 User Manual Chapter 3 Getting started Turning on and off the NVR Before starting the power up process connect the monitor to the VGA HDMI interface Otherwise you will not be able to see the user interface and operate the device The NVR auto detects the video mode PAL or NTSC on startup The TVN1004c TVN1008 and TVN1016 equipped with an external 12 VDC The TVN1004cS equipped with an external 48 VDC The TVN1008S and TVN1016S equipped with a universal power supply that will auto sense 100 240 V 60 50 Hz Note It is recommended that an uninterruptible power supply UPS is used in conjunction with the device To turn on the NVR Turn on the NVR using the power switch on the back panel The power LED illuminates A splash screen appears indicating that
141. uttons to see them in full screen mode 6 To see a slideshow of all the snapshots found click the gt or lt buttons on the snapshot toolbar to sequence forwards or backwards through the shots 7 Todo another search Click Exit in the snapshot toolbar to return to the search results window Or Right click the mouse and select Exit from the list to return to the search results window Or Right click the mouse and select Snapshot Search from the list to return to the search window zOr Click Search in the snapshot toolbar to return to the search results window Playing back recordings from the system log You can also playback recordings from the system log The system log provides a much wider range of options for playback than Advanced Search which deals with video detection and alarms only See Searching system logs for events on page 112 for more information TruVision NVR 10 User Manual 99 Chapter 12 Playing back a recording To play back video from the system log 1 From the menu toolbar click System Settings gt Log Search 2 Select the search start and end times 3 Under Major Type and Minor Type select an option from the drop down list The minor type list of options available depends on the option selected under major type 4 Click the Search button A list of results appears 5 Select a file and click Details Displays information on the log or recording For a recording it list
142. ve locally on the NVR A list of the recorded files appears ER Audio On Off Click to enable disable audio EY Bookmark management Manage bookmarks 10 Recording type Description of the color coding of recording types that appear in the playback progress bar Green indicates continuous recording Red indicates alarm event recording Yellow indicates motion recording Pale green indicates manual recording 11 Zoom in out Zoom in and out of the selected camera image 12 Jump start Enter a precise time in the box and click the Go To button to jump start the playback from this selected time Select a camera and a day to search from on the calendar displayed and then click Search The timeline below the page indicates video recorded for the specified day The timeline also classifies by color the type of recording Click and drag the marker across the timeline on where you want video playback to begin and then click Play on the playback control toolbar You can capture a snapshot of a video image save the video clips or download the recorded video searching for event logs The NVR compiles a log of events such as the start or end of video recording NVR notifications and alarms through which you can easily search Logs are categorized by the following types e Alarm Includes motion detection tamper detection and other alarm events e Notifications Includes system notifications such as video loss HDD failures and other system
143. y 7 Display Status Icons Define whether the status icons are displayed TruVision NVR 10 User Manual 79 Chapter 10 Live view Figure 21 Monitor Setup window More Settings General Layout Output Mode Event Hint Time TimeBar Transparent P Holiday Enable TimeBar 6 Menu Timeout 20 Minutes Mouse Pointer Speed Instant Playback Time 5 Minutes Enable Logout Lock a Table 12 Description of the Monitor Setup window More Settings Option Description 1 Output Mode Define the desired output mode Select one of the options from the drop down list Standard Bright Soft or Vivid 2 Event Hint Define whether the event hint icon appears on screen See Status information on page 71 for more information 3 TimeBar Transparent Modify the transparency of the menus on screen relative to the background to make the menu screens easier to read or less prominent on screen Default is non transparent Select one of the options from the check box Check the box to enable or disable and click Apply 4 Enable TimeBar Enable disable the Time Bar in live view mode 5 Menu Timeout Define the time in minutes after which the menu window reverts to live view mode Select a time from the drop down list and click Apply 6 Mouse Pointer Speed Modify the speed of the mouse pointer Adjust the scroll bar point to the desired level and click Apply 7 Instant Playback Time Modify the instant playback replay p
144. yback Playback resolution Synchronous playback OSD Synchronous playback web browser Reverse playback OSD Reverse playback browser Recording Recording resolution Internal SATA slots Maximum capacity supported Capacity per SATA drive TruVision NVR 10 User Manual TVN 10 TVN 10c 8 ch 16 ch 4 ch H 264 MJEG MPEG 4 40 80 Mbps in 20 Mbps in 16 Mbps 16 Mbps 5 Mbps 5 Mbps 1 ch RCA 2 0 Vp p 1 KQ Full HD 1080p SXGA HD 720p UXGA XGA Up to 5 MPX depending on remote client capabilities Full HD 1080p SXGA HD 720p UXGA XGA 1 4 Up to 16X Up to 5 MPX Up to 8 ch Up to 4 ch Up to 1 ch Up to 4 ch SMPX 3MPX Full HD 1080p UXGA HD 720p VGA 4CIF DCIF 2CIF CIF QCIF 2 1 4 6 TB 21B 2 3 TB 1 2 TB 131 Appendix A Specifications Recording modes External storage Networking Network interface ezDDNS DDNS Total viewing bandwidth available Total viewing streams available External Interface IP camera interface PoE support PoE budget Plug amp Play functionality Serial interface USB interface Alarm interface General Power supply Power consumption without HDD Operating temperature Relative humidity Chassis Dimensions W x D x H Weight without HDD Operations Local Remote Browser requirements Software Mobile applications Integrated solutions 132 TVN 10 TVN 10c Time lapse High Time lapse Low Event Alarm Manual 1 RJ 45 10 100 1000

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