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1. ARTE CERTIFICATION DATE 7 ZXHN H108L User Manual ZTE CORPORATION lt 55 Hi tech Road South ShenZhen P R China Postcode 518057 Tel 86 755 26771900 Fax 86 755 26770801 URL http ensupport zte com cn E mail support zte com cn ZXHN H108L User Manual C 0197 Document version 20120820 R1 0 Copyright 2012 ZTE Corporation All rights reserved No part of this documentation may be excerpted reproduced translated annotated or duplicated in any form or by any means without the prior written permission of ZTE Corporation ZTE CORPORATION reserves the right to modify this manual for product upgrade or other causes without notifying users in advance Limited warranty ZTE warrants that for one year from the date of delivery by ZTE to purchaser s designated carrier the Equipment will remain free from defects in design material and workmanship under normal use and service and will conform in all material respects to the applicable specifications set forth in purchase order or agreement ZTE does not warrant that operation of the Equipment will be error free or uninterrupted In accordance with ZTE s standard warranty terms ZTE shall at its option repair or replace any defective or nonconforming item provided that a purchaser End User gives ZTE written notice of the defect or nonconformity within the w
2. or ADSL Connect the DSL interface of ZXHN H108L PHONE or TEL Connect the phone sets The installation process is as follows Connect the LINE interface of the ZXHN HI08L to the MODEM or ADSL interface of the splitter using the RJ 11 telephone cable connect the phone set lines to the PHONE or TEL interface of the splitter and then connect the user telephone cable port to the LINE interface of the splitter 4 Connect the power Connect one terminal of the power adapter to the POWER interface of the ZXHN H108L and the other terminal to the socket on the wall and then switch on the power of the ZXHN H108L equipment Checking all connection cables Check all connection cables following the below procedure 1 Check the ADSL cable connection 10 ZXHN H108L User Manual If the DSL LED is on upon power on of the ZXHN H108L it indicates that the ADSL line is correctly connected Generally it takes one to two minutes to perform the ADSL connection 2 Check the computer connection If both the LINK LED on the computer adapter and the Ethernet LED of the ZXHN H108L turn green it indicates that the computer and the ZXHN H108L equipment are correctly connected 3 Check the telephone cable connection The telephone cable is correctly connected if the received telephone signals are normal and free of noise And the telephone will not be affected no matter whether the ZXHN H108L is powered on or off 11
3. gt gt gt b gt Introduction 1 Use RJ11 cable match the ZXHN H108L package to connect the LINE port of the splitter with the RJ 11 port the phone jack on the wall 2 Use another cable match the ZXHN H108L package to connect the MODEM or ADSL port of the splitter with the LINE port of the Gateway 3 Use the third RJ11 cable additional if customers also want to use telephone at the same time to connect the telephone set with the PHONE or TEL port of the splitter 4 Connect Ethernet port of the Gateway with 10 100BASE T port of the computer using the network cable that comes with the modem 5 Plug in the power cord and turn on the power 9 ZXHN HI08L User Manual If you don t want Internet services and telephone voice services simultaneously please just connect the LINE port of the Gateway with the RJ 11 port the phone jack on the wall using a telephone cord In this case the splitter is not necessary Connection procedures 1 Power off the equipment before all the other devices are connected 2 Connect the network cables Insert the RJ 45 Ethernet cable connector into the Ethernet interface of the ZXHN H108L and connect its other terminal to the Ethernet adapter of the customer computers or ports of other network devices 3 Connect the splitter The splitter has three interfaces which are described as follows e LINE Connect the user telephone cable RJ11 interface
4. Appendix FAQs MERA AAA AO eee ee All indicators are off after the ZXHN H108L equipment is powered on First make sure that you have inserted the power adapter of the ZXHN H108L into a working power socket and that the ZXHN H108L has been powered on the switch button is pressed down If the indicators are still off after confirmation of the above items the hardware is damaged probably You may contact local operators for maintenance Never dismantle the equipment by yourself 2 Will ADSL affect the telephone conversation quality Will making phone calls cause a slow online rate ADSL separates voices from data through the frequency division multiplexing technology Therefore voices and data run in different paths without mutual interference Neither the access rate nor conversation quality will fall even if you are in a call and on line simultaneously 3 Sometimes the ADSL users cannot gain access to the Internet normally First check whether the ZXHN H108L is in the normal state Check the indicators with this user manual If yes the computer or application network may be faulty which is unrelated with ADSL If the ADSL MODEM is abnormal check the status of indicators one by one to remove the fault You are suggested to first make sure the following items before seeking help from operators 1 The ADSL telephone cable connectors are proper 2 The ADSL is away from the power cable and large power electronic devices
5. 3 No telephone extensions and fax machines are installed between the ADSL incoming line and splitter 4 The splitter has been correctly installed 5 The ADSL MODEM is of good heat dis i 4 Password verification failure 12 ZXHN H108L User Manual MODEM synchronization and connection are normal However sometimes the password fails to be verified 1 Note that the account and password are case sensitive and some accounts contain a domain name 2 Virtual dialup software It is possible that sometimes the virtual dialup software is faulty or conflict with other software in the operating system At this time you are suggested to reinstall the dialup software or replace it with other software 3 Network adapter drive program problem 4 In arrears of fees Pay the fee timely in this case What are reasons for ADSL ure also referred to link down or link establishment failure If the ADSL suddenly fails to be synchronized link down during application usually the DSL indicator of the MODEM will not be solid on You are suggested for checkup in the following sequence 1 First check the quality of incoming cables and incoming cable connectors 2 Install the ADSL Modem correctly based on the user guide to minimize the number of taps 3 Check whether the telephone cables and ADSL are in good contact or whether the telephone cables are normal 4 Try to disconnect the splitter and directly connect the ADSL Modem to the
6. 2 1 GDMT ITU G 992 3 ADSL2 ITU G 992 5 ADSL2 Support data transportation among ADSL Ethernet and WLAN Support 802 11b 802 11g 802 11n 1 1 mode Web based configuration and monitoring Support up to 8 PVCs Support Bridge or Routing mode Support NAT Support DHCP Client DHCP Server Support IPv6 2 2 Product Specifications e Environmental requirements Environmental temperature 5 C 45 C 23 F 113 F Humidity 5 95 non condensing e Power specification Power adapter Input AC 100 240V 50 60 Hz Output DC 12V 0 5A Certification CE Wi Fi ZXHN H108L User Manual 2 3 Package Check ZXHN H108L Splitter Power Adapter RJ 11 telephone cable 2 RJ 45 Ethernet cable e User Manual Include Quality Warranty Card and Certificate of Quality Optional Note for your information only please refer to the actual product Note Please use a power adapter that matches the ZXHN H108L package 2 4 System Requirement Before installing the ZXHN H108L please check the following items 1 ADSL Services Subscription If you have subscribed for the ADSL service your ADSL operator must provide at least one valid IP address for you static allocation or dialup dynamic allocation 2 Computer configuration Please make sure that the system has been equipped with the 10M 100M Ethernet adapter and supports the TCP IP protocol Because ADSL c
7. ING BUT NOT LIMITED TO NEGLIGENCE AND STRICT LIABILITY OR UNDER INDEMNIFICATION PROVISION SHALL IN NO EVENT EXCEED THE AGGREGATE AMOUNT BENIFITED BY ZTE IN THE PRODUCTS FROM WHICH SUCH LOSS OR DAMAGE DIRECTLY AROSE Confidentiality End User agrees that End User will receive confidential or proprietary information Confidential Information in connection with the purchase and deployment of ZTE Equipment End User will not disclose ZTE s Confidential Information will use it only for purposes for which it was disclosed and must treat it with the same degree of care as it does its own similar information but with no less than reasonable care End User agrees that the terms herein the Equipment and all ZTE documentation is ZTE Confidential Information ii Contents Chapter 1 Safety Guidance 1 1 Safety Check 1 2 Safety Cautions Chapter 2 Overview 2 1 Features 2 2 Product Specifications csecsesesscesessssssecssesssessseeseenes DF Package Check 4 2 4 System Requirement Chapter 3 Installation Preparation 3 1 Hardware Description 3 2 Hardware Connection anna latente 9 Appendix 12 Appendix Standard 15 Chapter 1 Safety Guidance 1 1 Safety Check Before installing the ZXHN 1081 ADSL equipment you must check the following items 1 Electric safety Ensure that there a
8. an be used for broadband access and involves a wide range of multimedia services you are recommended use a computer with such configurations as above Pentium 64M memory 10G hard disk graphic ZXHN H108L User Manual accelerating adapter with above 2M display memory audio adapter and sound box 3 Operating system Operating systems can be Windows 98SE Windows Me Windows 2000 Windows XP Windows Vista or Windows 7 For system configuration in the WEB interface the browser of Internet Explorer V 6 0 or later Chapter 3 Installation Preparation 3 1 Hardware Description Front panel Figure 3 1 1 Front Panel ofthe ZXHN 1081 Table 3 1 1 Descriptions of the LEDs on the Front Panel Power Solid Green POST Power On Self Test failure not bootable or Device malfunction Slowly Flash DSL line handshaking in progress reen DSL DSL line training in progress i The system is under the Bridge mode The system is under the Route mode and the ADSL has been connected The MODEM IP data packet can be Solid Green normally transferred For example the built in PPPOE has been established and the dynamic IP address has been obtained ZXHN H108L User Manual WLAN jreen There are some data packets passing the MODEM Device attempted to become connected and failed no DHCP response no PPPoE response PPPoE authentication failed no IP address from IPCP etc LANI LANG User data go
9. arranty period specified above promptly after Reseller is notified by the End User of the same and b End User returns the defective item at its expense to ZTE s nominated Customer Service Department in accordance with ZTE s standard parts exchange procedures This warranty does not apply to defects or errors in the Equipment caused by a reasonable abrasion of equipments b End User s failure to follow ZTE s installation operation or maintenance instructions or procedures End User s mishandling misuse negligence or improper installation deinstallation storage servicing or operation of the Equipment d modifications or repairs not made by ZTE or a ZTE certified individual e power failures surges fire flood accident actions of third parties or other events outside ZTE s reasonable control f usage of products of third Parties or usage conjunction with third parties provided that such defects is due to the conjunction g any other cause beyond the range of normal usage for equipments End User ZXHN HI08L User Manual shall assure that Equipment is installed and maintained by 2 or ZTE certified individuals in accordance with ZTE s certification procedures provided that if End User causes or permits services to be provided by individuals who are not ZTE certified the Warranty shall be void as to all Equipment serviced in breach of this sentence End User shall have no right to reject return or recei
10. ator has recognized the uniqueness of this account 4 Maybe you failed to deregister your account timely in the Broadband Access Server BAS when you were off line abnormally so the BAS or the billing system deemed that your account was still available Therefore your re login may fail because of uniqueness of your account You are suggested to redial up later If still failing contact the operator for a solution 14 ZXHN H108L User Manual Appendix B Standard Compliance The equipment complies with the following ADSL standards ITU 6992 1 Asymmetric digital subscriber line ADSL transceivers ITU 6992 3 Asymmetric digital subscriber line transceivers 2 ADSL2 ITU 6992 5 Asymmetric Digital Subscriber Line ADSL transceivers Extended bandwidth ADSL2 ADSL2 ITU 6994 1 Handshake procedures for Digital Subscriber Line DSL Transceivers ETSI TS 101 388 Transmission and Multiplexing TM Access transmission systems on metallic access cables Asymmetric Digital Subscriber Line ADSL European specific requirements 15 Dear customer Thank you for choosing the ZTE communication product To obtain our best service please read the information in this warranty card carefully and keep this card properly ZTE Corporation warrants that the product will be free of manufacturing defects for a period of one year from the date of purchase Should there be a manufacturing defect in the product during the limite
11. d warranty period ZTE Corporation shall provide free service and maintenance for the defective product Notice for Customers ZTE Corporation will charge for parts components or services under either of the following circumstances gt After the warranty of the parts and or the components has expired gt Damage caused by purchaser in transportation or shipping gt Damage caused by disassembly repair or modification of the product by anyone other than warrantor authorized dealers and service providers gt Damage caused by operation outside the instructions and notices stated in the operation manual such as damage caused by hot plug of the product gt Damage caused by irresistible natural disasters gt Purchaser fails to present the warrant card or the warranty card does not conform to the product or the records in the warranty card are incorrect Customer Information Customer Name Purchase Date Contact Person Customer Phone Address Dealer Dealer Phone Model Number Serial Number x Service and Maintenance Record Date Signature of Maintenance service Item Maintenance Engineer Signature of Customer ZTE Corporation
12. efore cleansing it 4 ZXHN HI08L User Manual e Power off the idle equipment Keep the ventilation hole clean and prevent any objects from dropping into the equipment through it Otherwise it may cause short circuit and further cause equipment damage and fire Do not spray liquid on the surface of the equipment Do not open the case of the equipment especially during equipment power on e Before plugging unplugging the power make sure that the power is off thus avoiding surge Be careful when unplugging the power because the transformer may be very hot Keep the equipment and all its parts and accessories out of children s reach A Note Please read the above safety guidance carefully before equipment use Users should assume responsibilities for any accidents due to incompliance with the above instructions Chapter 2 Overview The ZXHN HI08L is an ADSL access device that allows multiple line transmission modes At the user end it not only provides four 10 100Base T Ethernet interfaces but also adds the wireless user access in compliance with the IEEE802 11b g n standard which can support the speed up to 135Mbps Through the high speed ADSL access service the ZXHN H108L can provide the broadband Internet service or enterprise network access service for users 2 1 Features The ZXHN H108L as a routing capable ADSL MODEM is of the following characteristics Support ANSI T1 413 ISSUE 2 ITU G99
13. incoming customer cable end to ensure that the problem is not due to improper installation or incoming customer line quality If the ADSL can be synchronized again it means that installation of the incoming customer part is improper Please reinstall it according to the user guide 5 If the ADSL still fails to be synchronized after the ADSL Modem has been connected to the incoming customer cable end contact the operators to check whether it is due to external line failure or Modem failure 13 ZXHN HI08L User Manual 6 If the splitter problem is determined call the operators for maintenance or replacement 7 The problem may be also due to the end office equipment fault of the operator Call the operator to confirm it 8 Too long connection cable between the splitter and ADSL Modem may cause poor anti interference performance and synchronization difficulty Therefore the connection cable should not be too long The authenticated user names and passwords cannot be re authenticated This problem may be due to the following reasons 1 Your account has expired or you are a defaulting subscriber please pay the deficit sum 2 You move into new area Because the account and the path PVC are bundled by some operators your previous account and password cannot be authenticated after you changed your path 3 One of your accounts has logged on successfully Therefore you will fail to be re authenticated because the oper
14. ing through WLAN port Solid Green Solid Green Slowly Flash Green Fast Flash Green The wireless terminal device is connected through WPS successfully The indicator turns off five minutes later The wireless terminal device 18 connecting with H108L through WPS There is error when the wireless terminal is connecting to H108L through WPS There is no wireless terminal device connected to 1081 through WPS or the wireless terminal device has been connected to H108L through WPS for more than five minutes ZXHN H108L User Manual Rear panel WLAN WPS LAN LAN2 LAN3 LANA O Reset ON OFF Figure 3 1 2 Rear Panel of the ZXHN 1081 Table 3 1 2 Description of Interfaces on the Rear Panel Introduction RJ 11 connection interface The equipment is connected to the ADSL line or splitter via the telephone line LANI LA RJ 45 connection interface Connect it to the PC computer or N4 other network devices using the network cable WLAN To turn on off the Wi Fi DSL This button is on the bottom of modem In the power on state Reset you can restore the system to the default configuration by using a thin needle to press this slot for three seconds or for three executive times ON OFF To turn off the power POWER Power interface Connect it to the power adapter ZXHN H108L User Manual 3 2 Hardware Connection WLAN WPS OReset ON OFF
15. re no inflammable conductive or moist objects around Check whether the cables are aged and whether other electrical appliances are placed stably 2 Equipment position Because the running electric devices easily generate heat please ensure that these devices are positioned in a well ventilated environment e The devices should be placed on a stable and flat plane Never expose the equipment to direct sunshine and never place it on a PC case Keep the equipment away from heat and water Check whether power supply is available The input voltage fluctuation range must be less than 10 The power plug should not share one socket with a hair drier iron or refrigerator 1 2 Safety Cautions Read the user manual carefully before using the equipment Note all Cautions in the user manual and product guide Never use an accessory unbelonging to the equipment without prior consent of the manufacture because it may cause fire or product damage Use the power adapter accompanied in the package Rather than directly connecting phones to the ADSL line led them out from the phone interface of the splitter Never place any objects on the equipment Keep the equipment dry ventilated and rainproof and clean e Unplug the power and all connection cables in case of thunderstorms to protect the equipment against lightning Clean the equipment using a soft and dry cloth rather than liquid or atomizers Power off the equipment b
16. ve a refund for any Equipment from ZTE Any item repaired or replaced by ZTE shall continue to be warranted for the longer of the remainder of the original warranty period or 90 days from the date the repaired or replaced part is delivered to the carrier THIS WARRANTY 1 IS END USER S SOLE REMEDY AND ZTE S SOLE LIABILITY FOR DEFECTIVE OR NONCONFORMING ITEMS AND 1 IN LIEU OF ALL OTHER WARRANTIES EXPRESSED IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE UNLESS OTHERWISE REQUIRED UNDER THE MANDATORY PROVISIONS OF THE CHINESE LAW AND 2 IS BETWEEN ZTE AND END USER AS THE ORIGINAL PURCHASER FOR END USE AND MAY NOT BE TRANSFERRED OR ASSIGNED BY OPERATION OF LAW OR OTHERWISE WITHOUT ZTE S PRIOR WRITTEN CONSENT Limitation of Liability ZTE SHALL NOT BE LIABLE FOR ANY LOSS OF PROFITS OR INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH USING OF THIS PRODUCT WHETHER OR NOT ZTE HAD BEEN ZXHN H108L User Manual ADVISED KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS COST OF CAPITAL COST OF SUBSTITUTE FACILITIES OR EQUIPMENT ANY DOWNTIME COSTS OR CLAIMS OF END USERS THE LIABILITY OF EACH PARTY UNDER THIS AGREEMENT WHETHER ARISING OUT OF BREACH OF CONTRACT INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR TORT INCLUD

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