PLEXTEL AT-320 SIP Phone User Manual
Contents
1. 45 Q5 How to update the protocol for the PLEXTEL AT 320 AT 323 46 Q6 After updating PLEXTEL AT 320 AT 323 the LCD shows mm and stops how to deal WIth 12 icc aic tice dr d Pd con a ter t n d e rc lc EE Cr ed e Pec v D Ene QR 46 Q7 Why ts the local IP 0 0 0 0 eterne rre trnk rnnt AARAA 46 Q8 Why is the local IP 255 255 255 255 csssccssecseecseeeeseeeseeeseeeeeeeseeeeseeeseeeeneneeenees 46 Q9 How to reset the PLEXTEL AT 320 AT 323 to the factory default 46 Q10 How to use the fast dial up function eeeeseeeseeeeseeeeeneeenenennenn 46 Q11 Why is there no sound after pressing the speaker button while using MGCP protocol 47 Q12 Why does the other side feel my voice is very weak esses 47 Q13 Why do PLEXTEL AT 320 AT323 IP phone and AG 168V gateway disconnect while calling each other but it rings eeeeeeeeeeeereneenennnnnennnn nnn nnn 47 Q14 What is Dial Plan used for How to configure it eres 47 Q15 Whatis inner line eite entere inane 48 Q16 Why does it take so long before the phone logins to the server How to speed it up 48 Q17 How to set TOS field uei rennen tn ran inue nana nn ka aa sanc Exo uaa inna 49 Q18 How to use call transfer function eeeeeeeeeeeeeeeeeeneeenenenen nennen nnne 49 PLEXTEL AT2. IP phone fails to get IP address if you choose the IPtype to PPPOE you can set your PLEXTEL AT 320 s IPtype to static or DHCP through keypad please refer to chapter 3 1 or reset to the factory default Q9 How to reset the PLEXTEL AT 320 AT 323 to the factory default A Power off then press and power on Dont lose the until the LCD shows page0 running or press 5 5 Q10 Howto use the fast dial up function A Use Palmtool or IE to enter into the setting page find the address book fill the name and the full number in the right blank For example fill Jack in the blank after 001 input 56489237 in the blank of phone number then Jack s number of 56489237 will be saved in the first position After setting all of the number press save button then return to the phone press speaker 001 speed button then the phone will dial up 56489237 automatically Or use the 46 PLEXTEL AT 320 SIP Phone User Manual V1 43 9 speed dial key on the top side of the phone press speaker then press one of the 9 speed dial key and then press speed key Q11 Why is there no sound after pressing the speaker button while using MGCP protocol A The speaker button will have the sound only after registering successfully with the MGCP protocol Q12 Why does the other side feel my voice is very weak A Pls adjust the input volume larger but pls note the maximum is 15 Q13 Why do PLEXTEL AT 320 A
3. PLEXTEL AT 320 SIP Phone User Manual V1 43 net2phone Use Net2phone s SIP system Sipphone Free SIP service on internet please visit www sipphone com for more information nphonex Free SIP service on internet please visit www inphonex com for more information Fwd Free SIP service on internet please visit www freeworldialup com for more information ndtel Use NGTEL s SIP system ayctel Use ayctel s SIP system sip proxy If use service is checked please set the URI of SIP proxy server domain realm Set the domain name of the SIP proxy server nat traversal When the IP phone with private IP address need communicate with other IP phones in a different LAN or on Internet please select an item from dropdown list to set the proxy used by the phone disable Select this item when the log in server and IP phone in the same LAN or the log in system supports the IP phone working behind the LAN enable When the system does not support IP phone working behind the LAN please select this item to search public IP address of the NAT device With this item selected nat addr field will be activated Besides port mapping port forwarding needs to be properly set up on NAT device m stun Select this item with SIP protocol used according to requirement of system With this item selected nat addr field is activated nat addr When nat traversal is set to enable please put the
4. Urumqi Save Settings Address Book Upgrade Firmware Fig 3 1 Http Setting 12 PLEXTEL AT 320 SIP Phone User Manual V1 43 3 2 1 Network Setting network settings iptype static hd ppp id testi PPP pin testi local ip 192 168 1 100 subnet mask 255 255 255 0 router ip 192 168 1 254 dns 202 106 196 115 dns2 202 96 128 68 mac 00 09 45 63 11 8 Fig 3 2 Network Setting e I Ptype Set how IP phone gets relevant network parameters by selecting corresponding item from drop down list m Static IP Select this item to authorize users set IP address subnet mask and router IP address of IP phone manually m dhcp Select this item to enable DHCP mode With this system your LAN or router automatically assigns all the required network parameters to any device connected to it when the device log on PLEXTEL AT 320 IP phone is shlPped from the factory with DHCP on So if your LAN or router is configured to use DHCP addressing the IP phone s LAN parameters will automatically be configured as soon as it is connected to the LAN or router and powered up m PPPoE Those ADSL and Cable Modem users please select this item for it is a protocol especially designed for them With this system ADSL ISP automatically assigns all the required IP parameters to any device connected to it when the device log on m modem If the IP phone used with modem please select this item to get relevant network parameters auto Then please
5. disable e Save Settings Click this button to save the configuration and the phone will reboot Once the phone reboots successfully the new configuration is effective amp wNote After entering set page if save settings button is not clicked within 10 minutes then when you Click it again the index page asking for pin will pop up again Then please input the password again to enter the set page and then click save settings button to confirm the modification e Address Book Click this button to open the speed dial settings page Please refer to Fig 3 8 In this page you can set and save the speed dial number by typing the name into the Name field and then entering the corresponding number following the name For example input Jack in Name field following 001 and then input 5989426454 into Phone number field Then Jack s number 5989426454 is saved in phone book Then please click Save Back button In normal state you can use speed dial to call numbers saved in phone book 24 PLEXTEL AT 320 SIP Phone User Manual V1 43 No 001 003 005 na 009 Phone Book Phone Number No Name 5989426454 0o uie 1 004 NEM 006 a nest nas ns ze rd 010 Fig 3 8 Phone Book Illustration Phone Namber 192 168 1 56 Upgrade Firmware Click this button to update the program the ring and the digit map of IP phone Firmware File Name SS Update Firmware Digitmap File Name SIS Update
6. domain name of the servers These web server helps to find out the public IP of the IP phone into nat addr such as www whatismyip com 20 PLEXTEL AT 320 SIP Phone User Manual V1 43 yNote The free service list of Internet www ip calculator com www ipchicken com www ipchicken com www showmyip com www whatismyip com www myipaddress com www whatismyipaddress com ip sbbs net www whatismyipaddress net checkip dyndns org When nat traversal is set to stun please put the URI of the stun server into nat addr in the format as domain name IP address service port The default service port for stun is 3478 nat ttl When IP phone sit behind a NAT device it will send packets to server every nat ttl seconds to keep the port mapping on the NAT device alive nat ttl is an integer between 10 and 65535 default value is 20 phone number The local phone number or username of this phone usually is allocated by system account With SIP system which requires authentication please put the username account into this field pin With SIP system which requires authentication please put the password into this field register port The local UDP port registered with server to accept incoming handshaking messages The default port number is 5060 rtp port RTP port is the port transferring and receiving voice packets using UDP protocol This is an even number between 1024 and 65535 can t b
7. fill ID and pin into ppp id and ppp pin fields e ppp id With PPPoE or modem selected in IPtype drop down list please enter the user name here e ppp pin With PPPoE or modem selected in IPtype drop down list please enter the password here e local IP With static IP selected in IPtype drop down list please enter IP address of IP phone here e subnet mask With static IP selected in IPtype drop down list please enter subnet mask of IP phone here PLEXTEL AT 320 SIP Phone User Manual V1 43 e router IP With static IP selected in IPtype drop down list please enter router IP address of IP phone here e dns With static IP selected in IPtype drop down list please enter IP address of DNS server here e dns 2 With static IP selected in IPtype drop down list please enter IP address of backup DNS server here e mac MAC address is the physical address supplied by the Ethernet NIC PLEXTEL AT 320 phone is shlPped from the factory with a unique algorism MAC address printed on the back of the base wNote To avoid colliding with other device in network please don t change the MAC address arbitrarily If you have use and power on twice method to enter the safe mode of your phone remember to change the phone s MAC to factory default after safe mode 14 PLEXTEL AT 320 SIP Phone User Manual V1 43 3 2 2 Audio Setting Audio Settings codecl e729 codec e7231 gt codecd gia codec4 1112 codecs nai
8. phone working behind the LAN With this item selected please make port mapping on NAT device set nataddr XXXXX When nattraversal is set to 1 set IP address of NAT device wan port or URI of free assistant service Such as www showmylP com etc in Internet When nattraversal is set to 2 set IP address or URI of the stun server in the format as domain name IP address service port The default service port for stun is 3478 O AUNO uNote The free service list of Internet www IP calculator com www IPchicken com www lPchicken com www showmylP com www whatismylP com www mylPaddress com www whatismylPaddress com IP sbbs net www whatismylPaddress net checkIP dyndns org 34 PLEXTEL AT 320 SIP Phone User Manual V1 43 set natttl XX Set NAT TTL XX is an integer between 10 and 65535 sec Default value is 20 sec set phonenumber XXXXXXXX Set a local ID of Plextel AT 320IP phone Value xxxxx must be an Arabic numeral and no longer than 16 characters set endpointid XXXXXX Set the endpoint id Value xxxxxx must be an Arabic numeral and no longer than 32 characters set domain XXXXXXXXXX Set the domain name Value xxxxxx must be an Arabic numeral and no longer than 32 characters set registerport XXXX Set register port XXXX is range from 1024 through 65535 default value is 2427 set rtpport XXXX RTP port is the port transferring and receiving voice flow using UDP protocol XXXX is range from 1024
9. record you will hear nothing e View received call Click Tes you will hear the record of the received call Click s to turn the number orderly alie v reservedly If there is no record you will hear nothing to turn the numbers e View dialed number DIACAL to turn the number orderly click 55 to turn the numbers reservedly If there is no record you will hear nothing then you will hear the record of the dialed call Click e When you hear the number you want to dial please press B place a call directly Note PLEXTEL AT 320 IP phone supports saving 80 entries unanswered call dialed call and received call ranged from 1 80 at best When the entries arrives 80 the latest record will cover the first one The record will lose when the phone restarts or turned on 43 PLEXTEL AT 320 SIP Phone User Manual V1 43 Appendix Table PLEXTEL AT 320 IP phone digital character key map Keys Press Once Press Twice Press Thrice Press quartic Press quintic 1 1 l ul 2 2 Ala B b C c 3 3 D d E e F f 4 4 G g H h l i i 5 5 J j K k LA 6 6 M m N n O o 7 7 P p Q q R r S s 8 8 Tit U u Viv 9 9 W w X x Yly Ziz 0 0 space V amp Case change 6 Reset PLEXTEL AT 320 to factory default AT 320 has its default factory setting Changing the firmware version or setting frequently may ma
10. v codec null vad v age aec Vv audio Frames a g 123 1 high rate 4 ilbe payload ps jitter size p handset in 0 15 I J handset cut 0 31 po ring type inf z speaker out 0 31 m speaker ia 0 15 fo Fig 3 3 Audio Setting e codec Set the priority 1 of the audio compression algorithm The options are g729 g7231 g711u g711a gsm and iLBC e codec2 Set the priority 2 of the audio compression algorithm The options are g729 g7231 g711u g711a gsm and iLBC e codec3 Set the priority 3 of the audio compression algorithm The options are g729 g7231 g711u g711a gsm and iLBC e codec4 Set the priority 4 of the audio compression algorithm The options are g729 g7231 g711u g711a gsm and iLBC e codec5 Set the priority 5 of the audio compression algorithm The options are g729 g7231 g711u g711a gsm and iLBC e codec5 Set the priority 6 of the audio compression algorithm The options are g729 g7231 g711u g711a gsm and iLBC e vad Enable disable VAD voice activity detection e agc Enable disable AGC e aec Enable disable AEC e g 723 1 high rate enable disable g 723 1 high rate G 723 1 high rate is 6 3kbps low rate is 5 3kbps PLEXTEL AT 320 SIP Phone User Manual V1 43 audio frame Set audio frames in RTP package Minimum is 1 and maximum is 8 jitter size Set buffer size of RTP package The value range is 0 32 ilbc payload Set the payload type of
11. 320 SIP Phone User Manual V1 43 1 PLEXTEL AT 320 IP phone Appearance Introduction e PLEXTEL AT 320 IP Phone Front Illustration Refer to Fig 1 1 Fig 1 1 PLEXTEL AT 320 IP Phone Illustration PLEXTEL AT 320 SIP Phone User Manual V1 43 1 1 Function Keys of PLEXTEL AT 320 IP Phone Introduction Normal State Keys LOCIP NUMBER SERIP ANSCAL MISCAL FWD HOLD Speed DIACAL Vol Vol Redial Speaker SET OK EXIT Function With handset hung press this key to get local IP address of the phone With handset hung press this key to get phone number With handset hung press this key to get service IP With handset hung press this key to review received number With handset hung press this key to review missed number Call transfer key Call hold key Speed Dial Key With handset hung press this key to review dialed number Increase the volumes of handset or speaker turn over the record backward Decrease the volumes of handset or speaker turn over the record forward While reviewing missed received or dialed number press this key to dial current number Press this key to have a call without lifting the handset Enter setting mode Confirm change enter submenu Back to the parent menu PLEXTEL AT 320 SIP Phone User Manual V1 43 2 Features 2 1 2 2 2 3 Hardware Main chip PA1688 50MHz Data Memory 16MB SDRAM Program Memory 8 MB Flash memory Ethernet Jack 1 2 10 100M jacks AC DC adapter Ou
12. Digitmap Fig 3 9 Upgrade firmware Illustration Ring File Name S Update Ring 25 PLEXTEL AT 320 SIP Phone User Manual V1 43 3 3 Configured by PalmTool PalmTool is a tool designed especially to configure and upgrade the PLEXTEL AT 320 IP phone On a PC double click icon to open the PalmTool The index page of PalmTool will popup Input the IP address of the phone into Local IP field such as 192 168 1 100 and then click Phone Settings button Use PalmTool to set the IP phone please set debug as output or output all firstly otherwise PalmTool cannot connect IP phone The parameters of PalmTool is same as the parameters in HTTP so please refer to HTTP set chapter to learn how to set IP phone 26 PLEXTEL AT 320 SIP Phone User Manual V1 43 3 4 Telnet Configuration e On the PC choose Start gt Run and then type telnet 192 168 1 100 into Run field in popuping Run dialog Or input telnet 192 168 1 100 in the DOS window Then the following information will be displayed PA168X V1 43 settings Password Then please type password With debug is set as O disable if type ordinary password default one is 1234 after Retun you will see Password P If you type super password then you will see Password a kkkkkkkk P Above information indicates that IP phone is under setting mode and then you can set the PLEXTEL AT 320 IP phone by using the telnet commands 27 PLEXTEL AT 320 SIP
13. PLEXTEL AT 320 SIP Phone User Manual V1 43 PLEXTEL AT 320 SIP Phone User Manual 1 PLEXTEL AT 320 IP PHONE APPEARANCE INTRODUCTION 3 1 1 Function Keys of PLEXTEL AT 320 IP Phone Introduction Normal State 4 e FEATURE Soresina MEM RAM 5 2 1 PRAWN Os oes 5 2 2 SOMW ERTEILEN I m 5 2 3 Standard and Protocol titer itte ttr nnn k drin re a ERR Ru ARR EE TR CREER RAN n EE 5 2 4 Operating requirements 1leeeeeeeeee esee eene eene nnne nennen ennt ennnen nn nnne 6 2 5 Electric requirements erret eere tin tui e ERR uu o ERR RE a IE ERN RRRERR ERR SFR ENNRARRRRRRR Du KRE 6 2 6 Size 6 2 7 IHEILunIm e 6 5 CONFIGURATION siiin aaa ana aaia 7 3 1 Phone Keypad setup si iies cecincceiivecsesesccnctectscasvesecsnetedinseesthsannuettessenetsneasanieasterstescansnee 7 3 1 1 Function Keys Introduction eese nnns 7 3 1 2 Keypad setup step by step sss esent nennen 11 3 2 Configured by WEB erbe rtc nEaN EEEa anuna 12 3 2 1 Network Setting oit rt edad on Eau dk odo EE ER A Ed ad ca EE ERR dE Eee 13 3 22 Audio Selling Zire etti ei sere dt nter reeset dete 15 3 2 3 Dial plan Setting z i ro o t i eb Ecc esr ER Red es 17 3 2 4 SIP Protocol Settings eeeeececcceececeeseneeceteeneeeeeeseaeeeeeseeaeeeesnaaeeeeteeeeeeeseeas 19 3 25 Other
14. Phone User Manual V1 43 3 4 4 PLEXTEL AT 320 Telnet Commands Explanation PLEXTEL AT 320 Telnet Commands Command Function Supply command name and parameters get Display basic parameters of PLEXTEL AT 320 IP phone set Set parameters of PLEXTEL AT 320 IP phone store Save current settings to designated position load Load designated settings to current position exit Exit from the setting mode without saving the configuration write Exit with saving all configurations and restart PLEXTEL AT 320 ping Ping other net parameter ftp The phone connects to FTP server and then get the files Detail descriPtion of PLEXTEL AT 320 Telnet commands gt Command Syntax descrlPtion No optional parameter Usage Type command name and parameters following P gt Be used as the keyword to supply keyword and parameters of the relevant commands Relevant usage None Detailed descrIPtion List help of all commands For example P gt set get list settings store x store current to xth settings load x load xth settings to current exit write save settings gt Command get Syntax descrlPtion No optional parameter of keywords Usage Display basic parameters of PLEXTEL AT 320 IP phone Relevant usage None Detailed descrIPtion 28 PLEXTEL AT 320 SIP Phone User Manual V1 43 get Display basic running parameters of the PLEXTEL AT 320 IP phone Input ordinary password without debug being set as O disable or input super password w
15. RTP package when ILBC codec selected to DTMF delay The value range is 96 255 handset in Drag the slider to adjust the volume of handset input Drag it to the left to reduce the volume while drag it to the right to increase the volume handset out Drag the slider to adjust the volume of handset output Drag it to the left to reduce the volume while drag it to the right to increase the volume ring type Set ring type by selecting corresponding item from drop down list m dtmf Set ring as ordinary rings in different frequency m not disturb Set the phone do not ring by selecting this item m Advanced Set ring used the individualized tone provided by system need system support m user define Set ring as music saved by user by selecting this item speaker in Set the volume of handfree input speaker out Set the volume of handfree output PLEXTEL AT 320 SIP Phone User Manual V1 43 3 2 3 Dial plan Setting Dial Plan Settings use dielplen disable v dial number pel ddd code fic idd code fe idd prefix foo ddd prefix p inner line disable v inner line prefix p c call waiting ri forward number 82378801 fwd poweroff r fwd noanswer r fwd always E fwd busy L answer po use digitmap IV Fig 3 4 Dial Plan Setting use dialplan Set whether use dial plan or use dial number by selecting the corresponding item in drop down list disable Do not use dial plan or dial number by selecting this item enable Use d
16. T323 IP phone and AG 168V gateway disconnect while calling each other but it rings A Pls check if the codec of the phone and gateway is same Q14 What is Dial Plan used for How to configure it A Dial plan is used to convert the number dialed to the number actually sent based on dial number ddd prefix idd prefix ddd code idd code these parameters Parameter use dial plan contains 5 options 1 disable Number sent is the same as number dialed 2 enable If the number dialed is prefixed by idd prefix the number sent will be the rest part of the number dialed dropping off the idd prefix Otherwise if the number dialed is prefixed by ddd prefix the number sent will be idd code the rest part of the number dialed dropping off the ddd prefix Otherwise the number sent will be idd code ddd code the number dialed For example set ddd code 10 idd code 86 idd prefix 00 ddd prefix 0 If the number dialed is 00 1 4089821818 the number sent will be 1 4089821818 If the number dialed is 021 82378008 the number sent will be 8621 82378008 If the number dialed is 82378008 the number sent will be 861082378008 47 PLEXTEL AT 320 SIP Phone User Manual V1 43 3 dial number Convert the number dialed to a new number according to enable dial plan then prefix dial number to this new number This new number is the number sent 4 prefix Effective only when dial number is not empty T
17. TEL AT 320 IP phone can receive incoming calls from other PLEXTEL AT 320 IP phone and devices that support the SIP protocol It works just like an ordinary phone for incoming calls When it rings you can receive the call by following methods Use handset Lift the handset and begin speaking When the call is over put the handset back on the keypad and then put down the handset When the call is over gw again A Hand free to handset While receiving the call with pressed Q Handset to hand free While receiving call with handset press press Hand free Press to speak to the other party When the call is over press again pick up the handset to continue the call When the call is over put back the handset amp Note When you communicate with the other party without lifting the handset please do not exceed 40 CM from speaker 40 PLEXTEL AT 320 SIP Phone User Manual V1 43 5 2 Place a call Call another IP phone under the same Gatekeeper Handset Pick up the handset and listen for the Internet dial tone Then p to end the dialing Once the call connection has been established and the dial the phone number you wish to call and press ring tone has sounded wait for the other party to answer When the other party answers you can begin speaking When the call is over put back the handset The dialed number has been saved into the buffer and listen for
18. XTEL AT 320 SIP Phone User Manual V1 43 totally a disable Disable multi settings by selecting this item then the phone will call out using current setting enable Use designated system to place calls by selecting this item m innerlineprefix With enable selected in innerline dropdown list please fill the prefix number pick up to inner line such as O e Use digitmap Enable disable digit map by checking unchecking the box e Call waiting Enable disable call waiting by checking unchecking the box e forward number Enter receiving forwarded calls phone number into this field If the IP phone used with modem with modem item selected in IPtype list box and then fill ISP number into this field e fwd poweroff Forward calls if power off by checking this box Please enter receiving forwarded calls phone number into fwd number field e fwd noanswer Forward calls without replying by checking this box Please enter receiving forwarded calls phone number into fwd number field e fwd always Forward all calls by checking this box Please enter receiving forwarded calls phone number into fwd number field e fwd busy Forward calls if busy by checking this box Please enter receiving forwarded calls phone number into fwd number field e answer Enter a number from O through 60 to set the entries of the seconds before the phone answer the call auto or forward the calls wNote please refer to FAQ for more information of dial pl
19. an PLEXTEL AT 320 SIP Phone User Manual V1 43 3 2 4 SIP Protocol Settings SIP Protocol Settings use service IV register ttl eo service type fecmman v sip proxy 2053 33 57 omar n realn f203 93 9 5T nat traverzal disable rat addr Ium Ai net ttl po phone minder 2373303 account H pin 5 register port 1720 rtp port ire tos b outbound proxy ri dtnf rtczs33 v dtmf payload hor prack B super password fi2sass76 debug upt E Fig 3 5 SIP Protocol Settings e Use service Enable disable service by checking clearing this box To make calls through SIP Proxy Server please check this box otherwise phone can only make IP to IP calls e register ttl IP phone will send a keep alive registration message to SIP proxy server every register ttl seconds The minimum value is 10 maximum value is 65535 Default is 60 e service type This option is used to accommodate the miscellaneous requirements of the system providers When IP phone is connected to these systems please select the corresponding service type Common no special requirements Huawei use Huawei system zte Use ZTE s SIP system harbour Use harbours SIP system utstarcom Use UtstarCom s SIP system uptech Use uptech s SIP system keimen Use keimen s SIP system mediaring Use mediaring s SIP system italkbb Use ItalkBB s SIP system stanaphone Use Stanaphone s SIP system 19
20. automatically assigns all the required network parameters to any device connected to it when the device log on PLEXTEL AT 320 IP phone is shlPped from the factory with DHCP on So if your LAN or router is configured to use DHCP addressing the IP phone s LAN parameters will automatically be configured as soon as it is connected to the LAN or router and powered up 2 use PPPoE mode Those ADSL and Cable Modem users please select this item for it is a protocol 30 PLEXTEL AT 320 SIP Phone User Manual V1 43 especially designed for them With this system ADSL ISP automatically assigns all the required IP parameters to any device connected to it when the device log on 3 use modem mode Those who use IP phone with modem please set the value as 3 set pppid XXX With IPtype set as 2 use this command to set ADSL ID with IPtype set as 3 use this command to set Modem ID set ppppin XXX With IPtype set as 2 use this command to set ADSL pin with IPtype set as 3 use this command to set Modem pin set IP XXX XXX XXX XXX With IPtype set as 0 use this command to set IP address of PLEXTEL AT 320 IP phone set subnetmask XXX XXX XXX XXX With IPtype set as 0 use this command to set subnet mask of PLEXTEL AT 320 IP phone set router XXX XXX XXX XXX With IPtype set as 0 use this command to set router IP of network with PLEXTEL AT 320 IP phone set dns XXX XXX XXX XXX With IPtype set as 0 use this command to set IP address of DNS serve
21. aylight 1 use daylight set timezone XX Set time zone Command store Syntax descrlPtion no keyword Parameter ranged from 0 through 4 Usage Save the current settings to the designated position Relevant Usage store 1 Command load Syntax descrlPtion no keyword Parameter ranged from 0 through 4 Usage Load the designated settings to the current position Relevant Usage load 1 Command exit Syntax descrIPtion no keyword and parameter Usage Exit from Telnet command window without saving the configuration Relevant usage None Command write Syntax descrIPtion No keyword and parameter Usage Save the configuration and restart the PLEXTEL AT 320 IP phone Command ping 36 PLEXTEL AT 320 SIP Phone User Manual V1 43 Syntax descrlPtion ping IP address Usage ping IP address of other NAT device Relevant usage In telnet window input ping xx xxx xx xx an IP address and return then the result will be displayed If the address is effective ping OK will be seen if the address is ineffective nothing will be seen Fox example P ping 203 93 9 57 P gt ping OK P gt ping 27 56 120 56 P gt Note Usually the echo time of ping command is no more than 1 second So if the result is not displayed in 5 seconds ping command is fail Command ftp Syntax descrIPtion ftp value Usage the system connects to the FTP server auto to get the corresponding file and deal with it Rel
22. dew 2 5 Electric requirements e Voltage 9V 24V e Power adapter output DC 12V 450mA e Network interface 1 2X RJ 45 Ethernet Connectors 26 Size 200 X 195 X 87 mm Lx W x H 2 7 Installation 1 Connect handset to base insert handset cord into handset cord jack at the left side of the base 2 Connect IP phone to Internet plug the RJ 45 Ethernet cable into the Ethernet Jack Plug the other end of the cable into HUB 3 Power on IP phone plug the power cord adapter into the Power Jack Then plug the other end of the power cord adapter into the appropriate wall outlet PLEXTEL AT 320 SIP Phone User Manual V1 43 3 Configuration Four different ways can be used to configure PLEXTEL AT 320 IP phone phone keypad web browser Telnet commands and PalmTool configuration tool on computer 3 1 Phone Keypad setup 3 1 4 Function Keys Introduction When using keypad and LCD to configure the settings of IP phone following keys will be used Keys Function Keys Function SET LOCIP Enter setting mode OK Speaker Enter submenu confirm change Turn over menu Turn over menu forward move VOL VOL backward cursor backward Digital key Modify values EXIT Redial Exit current menu exit setting mode e Enter the keypad setting mode Press Speaker key enter 1234 gt you can see LCD display password enter 1234 gt press speaker key to confirm e Select the submenu After entering the main
23. e the same as register port tos Set the TOS field of the IP header of the RTP packets The bigger this value is 0 the higher priority the packet is outbound proxy Enable disable Outbound proxy by checking clearing this box If the system has an Outbound Proxy please set the URI of the Outbound proxy into sip proxy and set the domain name of SIP proxy server into domain realm The default service port is 5060 dtmf Set DTMF signal sending way by selecting inband audio rfc 2833 and sip info from list box 21 PLEXTEL AT 320 SIP Phone User Manual V1 43 dtmf payload When DTMF select rfc 2833 This parameter can be used indicating type of RTP payload type The value can be use integer 96 101 prack Enable disable support pre ack RFC3262 by checking clearing this box super password Set the super password of the phone Default super password is 12345678 debug Set the debug level of the phone a disable Disable output the debug message by selecting this item a output Output the operation information to the window such as register input by selecting this item a output all Output all debug information and data in test window by selecting this item remote debug Save the debug information in SDRAM of IP phone by selecting this item no check Disable checking firmware tags when upgrading This is not suggested because it will increase the risk of upgrading the wrong firmware into the pho
24. es of each menu item As for the meaning of each item and value please refer to Web Browser Setting chapter PLEXTEL AT 320 SIP Phone User Manual V1 43 gt Menu Structure PLEXTEL AT 320 SIP Phone User Manual V1 43 10 PLEXTEL AT 320 SIP Phone User Manual V1 43 3 1 2 Keypad setup step by step For example you want to setup jack s number 56712389 as speed dial number you can Step 1 Enter setup mode press Speaker key enter 123477 you can see LCD display password enter 1234 press Speaker key to confirm Step 2 Set speed dial number use Vol key to choose the speed dial setting menu press speaker enter its submenu and choose memory 1 press Local IP key and enter jack to modify press Speaker to confirm choose number 1 press Local IP key and enter 56712389 to modify press Speaker to confirm Step 3 Save your setting use redial key return to main menu choose save setting press Speaker to confirm the change PLEXTEL AT 320 SIP Phone User Manual V1 43 3 2 Configured by WEB Double click E icon to open the IE browser Input the IP address of the phone into address bar Addess 192 168 1100 and then input password of the phone into the following page Default password 1234 is ordinary password and super password is 12345678 With Debug set O disable please input super password while Debug is not set as O disable please
25. evant usage ftp X X ranged from 0 through 2 X 0 Connect to FTP Server to get the file of updating program and save it to the SDRAM of the phone Then the file can be read by PalmTool This operation aims at testing X 1 Connect to FTP Server to get the file of updating program and update program Flash This operation aims at updating program X 2 Connect to FTP Server to get the file of updating dial rules and update program Flash This operation aims at updating dial rule yNote When you use ftp 0 and ftp 1 commands if the file get from FTP server is too large or the net speed is too slow then the process will not be seen in telnet window Please be patient Using ftp command in telnet to get file spends almost same minutes as getting file using phone So if nothing is displayed after too long time it means that ftp is fail yNote All the Telnet commands of PLEXTEL AT 320 IP phone should be written in low case and the password is case sensitive 37 PLEXTEL AT 320 SIP Phone User Manual V1 43 4 Upgrade PLEXTEL AT 320 IP phone 4 1 4 2 4 3 Use IE browse to upgrade the IP phone Step 1 Fill the AT320 s IP in the IE browse you can obtain AT320 IP through the Local IP button of keypad Step 2 Use super password to access the AT320 setting page and choose the debug caption to the item except no output Step 3 Click Upgrade firmware select the correct program on the upgrade program row and click upgrade to perform u
26. fwdalways X Enable disable forward all calls X is ranged from O through 1 0 do not forward all calls 1 forward all calls set fwdbusy X Enable disable forward calls if busy X is ranged from 0 through 1 0 do not forward calls if busy 1 forward call if busy set fwdnoanswer X Enable disable forward calls without replying X is ranged from 0 through 1 0 do not forward calls without replying 1 forward call 33 PLEXTEL AT 320 SIP Phone User Manual V1 43 without replying set answer X Set the ring seconds before the phone answers the call auto or forward the calls X is ranged from 0 through 60 set digitmap X Set whether to use digitmap X ranged from 0 to 1 0 do not use digitmap 1 use digitmap set service type X Enable disable the prepaid and service system choose the repaid server provider Parameter x ranged from 0 through 6 common disable repaid card use huawei s system use ZTE s system use harbour s system use utstarcom s system use uptech system 6 use kaiman system set caaddr XXXX Set IP address or domain name of Call Agent set registerttl X Set register TTL X is range from 10 through 65535 Sec Default value is 60 Sec set nattraversal X X ranged from 0 through 2 0 do not use NAT traversal When the log in server and IP phone in the same LAN or the log in system supports the IP phone working behind the LAN 1 Use NAT traversal When the login system does not support IP
27. he Palmtool shows can t connect to palm1 message box A there are several reasons that palmtool shows can t connect to palm1 when user try to use palmtool to configure the phone 1 PLEXTEL AT 320 was not connected to the computer 2 The IP address you have filled in the Palmtool is not the IP address of your phone 3 The debug option is set to disable You can change it to output through IE 4 Your computer and your phone are in the difference subnet Please change the setting of your computer or the phone to let them in the same network 45 PLEXTEL AT 320 SIP Phone User Manual V1 43 Q5 How to update the protocol for the PLEXTEL AT 320 AT 323 A Please refer to chapter 4 Q6 After updating PLEXTEL AT 320 AT 323 the LCD shows um and stops how to deal with it A 1 Reset to the factory default if it still can t solve the problem pls refer to 2 2 Enter into the safe mode press button then power on till the LCD shows and re upgrade the IP phone by Palmtool please refer to Q3 AT320 will have default IP 192 168 1 100 in safe mode 3 If you can t solve the problem pls return the phone to the reseller for repairment Q7 Why is the local IP 0 0 0 0 A If the PLEXTEL AT 320 IPtype is set to DHCP and your network doesn t support DHCP function The PLEXTEL AT 320 will shows 0 0 0 0 Pls Check your network in this case Q8 Why is the local IP 255 255 255 255 A Probably
28. his serves for those calling cards The number sent is just dial number During the call connection program will automatically send out a number made up with account pin number converted by enable dial plan 5 hotline The number sent is dial number Whenever the handset is lifted up this number will be automatically dialed out Q15 What is inner line A Parameters inner line and inner line prefix help to distinguish whether the number dialed is an inner line number inner line contains 3 options 1 disable No distinction among numbers The number sent is the number converted according to parameter use dial plan 2 enable If the number dialed is prefixed by inner line prefix the number sent is just the number dialed because this number is an inner line number Otherwise the number sent is the number converted according to parameter use dial plan 3 omit prefix The only difference between 2 enable is that if the number dialed is prefixed by inner line prefix the number sent is the number dialed dropping off this prefix Q16 Why does it take so long before the phone logins to the server How to speed it up A Before registration phone will first visit FTP server and check if the server has got new firmware or settings to upgrade then it will visit the time server on the Internet to get current date and time If the FTP server s address is a domain name program will visit DNS to resolve th
29. ial IP address 255 255 255 255 e use daylight Enable disable daylight e timezone Select correct time zone in list box When debug set as O disable if input ordinary password default one is 1234 then following page will pop up after clicking C i And only those parameters can be modified 23 PLEXTEL AT 320 SIP Phone User Manual V1 43 Network Settings iptype static x ppp id PPP pin local ip 192 168 1 100 subnet mask 255 255 255 0 router ip 192 168 1 254 dns 202 106 46 151 dns 202 96 128 68 mac 00 09 45 0a 45 2e Audio Settings codeci e729 v codec e7231 gt codec3 gri gt codec grita v codecS nai v codecb nai v vad Iv agc O aec Iv audio frames P g 723 1 high rate Iv ilbe payload ps ring type atn speaker out 0 31 20 speaker in 0 15 Dial Plan Settings liu 11 Em jitter size o handset in 0 15 g handset out 0 31 20 o r r use dialplan disable v dial number lene ddd code fic idd code je idd prefix foo ddd prefix p inner line disable gt inner line prefix p call waiting forward number 82378801 fwd poweroff B fwd noanswer fwd always i fwd busy T answer use digitmap Iv Other Settings password 1234 upgrade type disable upgrade addr sntp ip 255 255 255 255 use daylight ri timezone GMT 08 00 Beijing Hong Kong Urumqi s Address Book Upgrade Firmware Fig 3 7 Setting Page using ordinary pin with Debug set as 0
30. ial plan by selecting this item dialnum Use dial number by selecting this item With this item selected please enter the dial prefix into dial number field prefix Use specially service by selecting this item Hotline Use Hotline function by selecting this item With this item selected please enter the hotline number into dial number field dial number With dialnum selected in use dialplan drop down list please enter the dial prefix into this field according to requirement of log in server For example with eTalk card used enter 00 here ddd code With enable or dialnum selected in use dialplan drop down list set area code according to E 164 dial rule For example Beiing 10 Shanghai 21 idd code With enable or dialnum selected in use dialplan drop down list set country code according to E 164 dial rule For example China 86 U S A 1 idd prefix With enable or dialnum selected in use dialplan drop down list set international call prefix according to E 164 dial rule such as 00 ddd prefix With enable or dialnum selected in use dialplan drop down list set long distance call prefix according to E 164 dial rule such as O yNote With dialnum seletcted in use dialplan drop down list you can also set dddcode iddcode iddprefix and dddprefix according to requirement of system e innerline Enable disable multi settings by selecting corresponding items from dropdown list PLEXTEL AT 320 IP phone allows saving 5 settings 17 PLE
31. input ordinary password Then click 1s jbutton The following configured page wills pop up Refer to Fig 3 1 please Network Settings iptype static gt ppp id i a ei PRP pin imn leesl ip 192 188 1 100 subnet mask 255 255 255 0 reuter ip 192 168 1 254 das f202 106 46 151 das2 202 90 128 08 mac 00 09 45 04a 45 2e Audio Settings codecl e729 gt codec 21231 gt codecd codect ella v codecs m1 vj codec vad I age O aec audic franez NEN 723 1 high rate Iv ilbe payload jitter size handset tn 0 15 n handset out 0 31 ring type dint z speaker out 0 31 feo speaker in 0 15 Dial Plan Settings use dialplan disable dial mmber iJ ddd coda 1dd code B6 idd prefix oo ddd prefix inner line disable z immer line prefix p call vaiting 8 Ve ANE 212 4 4 forvard nanber 22378801 ind poveroff D fwd noanswar fvd always Bj fwd busy answer use digitnap Iv SIP Protocol Settings use service iv register ttl 60 service type fecmmen 7 sip proxy 203 93 9 87 domainvrealn 203 93 9 87 nat traversal disable v nat addr REI nat ttl 30 phone mumber 82378808 scent Oo pin 5 t c register port 20 rtp port 1122 toz p outbound proxy B dtnt rtcze33 x dtn payload or prac T super password is345878 debug foutput Other Settings password 1231 upgrade type disable upgrade addr sntp ip 255 255 255 255 use daylight r1 timezone GNT 08 00 Beijing Hong Kong
32. is domain name into IP address Besides if local IP address is allocated by DHCP we will check if the allocated IP address conflicts with other devices All these work will cost some 48 PLEXTEL AT 320 SIP Phone User Manual V1 43 time to complete which causes the delay of registration To speed it up try the following two methods 1 set upgrade type to disable then phone will not check new upgrades from the FTP server 2 set sntp IP to 255 255 255 255 then phone will not visit timer server to get date and time If one must know the current date and time please set sntp IP to the IP address of a local time server which has fast access Q17 Howto set TOS field A The 8 bit TOS field specifies how the datagram should be handled and is broken down into five subfields Let s assume that bit O is the most important bit and bit 7 is the least important bit Bit 0 2 Three PRECEDENCE bits specify datagram precedence with values ranging from 0 normal precedence through 7 network control allowing senders to indicate the importance of each datagram Bit 3 Also called D bit When set the D bit requests low delay Bit 4 Also called T bit When set the T bit requests high throughput Bit5 Also called R bit When set the R bit requests high reliability Bit 6 7 Unused TOS is just a hint to the routing algorithm that helps it choose among various paths to a destination An internet does not guarantee the type of tran
33. ith debug set as O disable then following parameters of IP phone will be displayed PA168X V1 43 settings Password P get seen N etwork Settings sse IPtype O static IP 192 168 1 100 subnetmask 255 255 255 0 router 192 168 1 254 dns 202 106 196 152 dns 2202 106 196 115 mac 00 09 45 65 a3 e6 siii Audio Settings s codec1 0 g729 codec2 1 g7231 codec3 2 g711u codec4 3 g711a codec5 6 null codec6 6 null vad 1 enable agc O disable aec 1 enable audioframes 2 6 3k 1 enable ilbcpayload 98 jittersize 0 handsetin 7 handsetout 20 ringtype O dtmf speakerout 20 speakerin 0 si Dial Plan Settings dialplan 1 enable dddcode 10 iddcode 86 iddprefix 00 dddprefix 0 innerline 1 enable innerlineprefix 0 callwaiting 1 disable fwdnumber 82378009 fwdpoweroff 1 enable fwdalways 1 enable fwdbusy 1 enable fwdnoanswer 1 enable answer 30 digitmap 1 enable e Protocol Settings ttt servicetype 0 common caaddr 203 93 9 57 registerttl 60 nattraversal O disable nataddr empty natttl 30 phonenumber 82378808 endpointid empty domain empty registerport 1720 rtpport 1722 tos 0 dtmfpayload 101 localtype O normal dtmf 1 rfc2833 ater Other Settings ss sss superpassword 12345678 debug 1 output password 1234 upgradetype O disable upgradeaddr empty sntpIP 0 0 0 0 daylight O disable timezone 55 GMT 08 00 Beijing Hong Kong Urumgqji Input ordinary password with debug set as O disable following informa
34. kage X is Arabic numerals between 0 and 7 set 6 3k X With G 7231 set AT320 IP phone to use 6 3K rate or not X is ranged from 0 through 1 0 use 6 3K rate 1 use 5 3K rate set jittersize X Set buffer size of RTP package X is range from 0 32 set ilbcpayload X Set the payload type of RTP package whne ILBC codec selected to DTMF delay X is range from 96 255 set handsetin X Set initial volume of handset X is ranged from 0 through 15 set handsetout X Set initial volume of handout X is ranged from 0 through 31 set ringtype X Set types of ring X is ranged from 0 through 3 0 ring as ordinary rings in different frequency 1 do not ring 2 ring as music saved by user 3 Set ring used the individualized tone provided by system need system support set speakerin X Set initial volume of microphone of the base X is ranged from 0 through 15 set speakerout X Set initial volume of speaker out X is ranged from 0 through 31 set dialplan X Enable disable dial plan and dial number Parameter X ranged from 0 through 4 0 disable dial plan 1 enable dial plan 2 use dial number 3 use 179XX service 4 use hotline function set dialnumber XX When set dialplan value set as 2 please use this command to set 32 PLEXTEL AT 320 SIP Phone User Manual V1 43 dial number For example with eTalk card used please set it as 00 When set dialplan value set as 4 please use this command to set hotline number set dddcode XX Se
35. ke the AT320 in a chaos status In this case you can restore the PLEXTEL AT 320 to its factory default through the following procedure Power off then press and power on Don t lose the until the LCD shows pageO running or press 5 5 44 PLEXTEL AT 320 SIP Phone User Manual V1 43 7 FAQ Q1 For two ports of the PLEXTEL AT 320 AT 323 what is the function for the other port A The other port can be connected with other network equlPments such as Hub switch PC IP phone Q2 Why I can t see the complete setting page when access the PLEXTEL AT 320 by IE A Pls access the PLEXTEL AT 320 through super password You can t see the complete setting page through normal user password when the debug obtion is set to disable Q3 How to use the PalmTool to upgrade the IP phone A 1 setting IP address Press the Local IP button get the phone s IP address And fill this IP address in the IP address in palmtool 2 Choose the update file the update file is bin file press upgrading the program then choose the corresponding updating file in the popping up window and click open to start update 3 End of Upgrading During upgrading the Palmtool shows the information of Updating please wait until the update led stops flashing The updating will need some time after updating successfully the LCD will show ready for call At this point the updating for IP phone is finished Q4 Why t
36. menu press VOL or VOL to page the menu up or page the menu down when you want to set the submenu item to be displayed press OK speaker to enter the submenu e Enter the EDIT mode After entering the submenu when you want to set the submenu item to be selected press Set to enter EDIT mode e Enter the settings Once the phone enters EDIT mode enter the settings by numeric keypad respectively then press OK speaker key to confirm e Modify enter error If the errors come forth when you enter the settings press VOL key to delete it and enter the settings again e Abortthe settings If there is no need for the modified settings press EXIT key to return to the main menu and press VOL or VOL to page the menu up or page the menu down When exit settings submenu item is selected press OK speaker key to confirm PLEXTEL AT 320 IP phone will reboot PLEXTEL AT 320 SIP Phone User Manual V1 43 and be used the current settings e Save the settings When all parameters have modified press EXIT key to return to the main menu and press VOL or VOL to page the menu up or page the menu down When save settings submenu item is selected press OK speaker key to confirm PLEXTEL AT 320 IP phone will reboot and use the already modified setting Refer to above operation you can reach any menu to modify any value Please refer to following structure illustrations to learn the valu
37. ne 22 PLEXTEL AT 320 SIP Phone User Manual V1 43 3 2 5 Other settings Other Settings passord 1234 upgrade type disable upgrade addr sntp ip 0 0 0 0 use daylight i tinercne GN1409 00 Beijang Hong Kong Urungi Save Settings Address Book Upgrade Firmware Fig 3 6 Other Setting Page e password Set the password of the phone Default password is 1234 e upgradetype Set the auto upgrade type of the phone a disable Disable auto upgrade a all AT320 will find matching firmware binary file and configuration file of the hardware type only at the FTP server specify by upgradeaddr item a mac AT320 phone will find matching firmware binary file and configuration file of the MAC address only at the FTP server specify by upgradeadar item ppp id AT320 phone will find matching firmware binary file and configuration file of the ppp id only at the FTP server specify by upgradeaddr item account AT320 phone will find matching firmware binary file and configuration file of the account only at the FTP server specify by upgradeaddr item phonenumber AT320 phone will find matching firmware binary file and configuration file of the phone only at the FTP server specify by upgradeaddr item e upgrade addr Put IP address or domain name obtained by ISP of FTP server supplying upgrade program into this field e sntp IP Fill IP address of time server here When network without Internet connect Fill spec
38. pgrade Use the PalmTool to upgrade the IP phone 1 setting IP address Press the Local IP button get the phone s IP address 2 Choose the updating file the updating file is bin file press upgrading the program there come out a new window and choose the corresponding updating file and confirm it 3 End of Upgrading During upgrading the Palmtool shows the information of Updating please wait until the update led stops flashing The updating will need some time after updating successfully the LCD will show ready for call At this point the updating for IP phone is finished Use FTP to upgrade the phone Set FTP server FTP server can be supplied by the server provider as well as setup by the users in LAN Please set the IP address of FTP server Prepare Updated program You can ask the server provider for the latest version of program Operation If you have got the IP address of the FTP server from ISP please do as follows Use keypad to enter setting mode b Use keypad to input the IP address of FTP server c Press sl then No19 light will blink twice a second Once the phone restarts successfully the new program is effective 38 PLEXTEL AT 320 SIP Phone User Manual V1 43 amp Note Please do not change the name of the upgraded program or the operation will be fail 39 PLEXTEL AT 320 SIP Phone User Manual V1 43 5 Usage of the phone 5 1 Receiving calls PLEX
39. r set dns2 XXX XXX XXX XXXK With IPtype set as 0 use this command to set IP of backup DNS server set mac XX XX XX XX XX XX Set MAC address of the PLEXTEL AT 320 IP phone Parameter XX XX XX XX Xx xx must be an HEX number set codec1 X Set the priority 1of the audio compression algorithm X is range from 0 through 4 0 g729 1 g7231 2 g711u 3 g711a 4 gsm set codec2 X Set the priority 2 of the audio compression algorithm X is range from O through 4 0 g729 1 g7231 2 g711u 3 g711a 4 gsm set codec3 X Set the priority 3 of the audio compression algorithm X is range from 0 through 4 0 g729 1 g7231 2 g711u 3 g711a 4 gsm set codec4 X Set the priority 4 of the audio compression algorithm X is range from 0 through 4 0 g729 1 g7231 2 g711u 3 g711a 4 gsm set codec5 X Set the priority 5 of the audio compression algorithm X is range from 0 through 4 0 g729 1 g7231 2 g711u 3 g711a 4 gsm 31 PLEXTEL AT 320 SIP Phone User Manual V1 43 set codec6 X Set the priority 6 of the audio compression algorithm X is range from 0 through 4 0 g729 1 g7231 2 g711u 3 g711a 4 gsm set vad X Enable disable VAD X is ranged from 0 through 1 0 disable VAD 1 enable VAD set agc X Enable disable AGC X is ranged from 0 through 1 0 disable AGC 1 enable AGC set aec X Enable disable AEC X is ranged from 0 through 1 0 disable AEC 1 disable AEC set audioframes X Set audio frames in RTP pac
40. seltings sii cic o e e Y de E Rug 23 3 3 Configured by PalmcTool 5 niet ttem n nn Rein 26 3 4 Telnet Configuration eren enn nree rennen naue hoan E an uana n EaE Ra nnmnnn unn 27 3 4 1 PLEXTEL AT 320 Telnet Commands Explanation sssuuss 28 4 UPGRADE PLEXTEL AT 320 IP PHONE eene 38 4 1 Use IE browse to upgrade the IP phone eese 38 4 2 Use the PalmTool to upgrade the IP phone esee 38 4 3 Use FTP to upgrade the Plhone cccccceeseesseeneeceeeeeeeeesneeeeeeeeensenesseaneeseeeeeeeneees 38 5 USAGE OF THE PHONE neri penu eoo Sb ee pen ro coa su ense E pepe n eB cB cuia ces 40 5 1 Receiving CANIS EDDIE 40 PLEXTEL AT 320 SIP Phone User Manual V1 43 5 2 Place a call uiii tet En Red EE EE so seuanadene E uoa ex ee EE ue Ee ETUR 41 5 3 View Records irit erte c esca eese cea Eee va cs waren E cen Ee ro ka E eet aie 43 6 RESET PLEXTEL AT 320 TO FACTORY DEFAULT 44 ls RAGOGasessenBR OO nnne ELE 45 Q1 For two ports of the PLEXTEL AT 320 AT 323 what is the function for the other port 45 Q2 Why I can t see the complete setting page when access the PLEXTEL AT 320 by IE 45 Q3 How to use the PalmTool to upgrade the IP phone 45 Q4 Why the Palmtool shows can t connect to palm1 message box
41. sport requested Q18 How to use call transfer function Two types of call transfer are implemented Unattended call transfer and Attended call transfer Unattended call transfer A calls B and is connected with B A want B to transfer itself to C B hold A press the number of C then press the FWD key Now B will hear busy tone and B can hang up now and if C is available C will be ringing and A will hear ringback tone Now A is transferred to C If C is unavailable A will hear busy tone Attended transfer A calls B and is connected with B A want B to transfer itself to C B hold A press the number of C and press the key to call C If C is available C will be ringing when C answers the call B is connected with C and start talking to C Now B press FWD key to transfer A to C Once the FWD key is pressed A and C is connected and A can start talking with C If C is unavailable B will hear busy tone then B can press call hold key 49 PLEXTEL AT 320 SIP Phone User Manual V1 43 to switch back to A and tell A that C is not there Reserves the right to make changes in technical and product specification without prior notice PLEXTEL AT 320 SIP Phone User Manual V1 43 All rights reserved 50
42. t the area code when set dialplan value set as 1 or 2 For example the area code of Beijing is 10 the area code of Shanghai is 21 and the area code of Chengdu is 28 etc Parameter xxx must be an Arabic numeral and no longer than 3 characters set iddcode XXX Set the country code when set dialplan value set as 1 or 2 For example the country code of China is 86 the country code of USA is 1 etc Parameter xxxx must be an Arabic numeral and no longer than 4 characters set iddprefix XX Set IDD service prefix number when set dialplan value set as 1 or 2 For example IDD service prefix number of china is 00 IDD service prefix number of USA is 1 etc Parameter xxx must be an Arabic numeral and no longer than 3 characters set dddprefix XX Set DDD service prefix number when set dialplan value set as 1 or 2 For example DDD service prefix number of china is 0 DDD service prefix number of USA is 1 etc Parameter xxx must be an Arabic numeral and no longer than 3 characters set innerline X Set use innerline call or not X ranged from 0 through 1 0 disable 1 enable innerline call set innerlinepreifx X With innerline set as 1 enable please set the prefix to pick up inner line such as O set callwait X Set whether to use call wait X ranged from O to 1 0 do not use call wait 1 use call wait set fwdnumber XXXXXXX Set receiving forwarded calls phone number XXXX must be an Arabic numeral and no longer than 16 characters set
43. the Internet dial tone Then input the phone number you wish to call and ves or end the dialing Once the call connection has been established and the Hand free Press to ring tone has sounded wait for the other party to answer When the other party answers you can begin speaking When the call is over Press sse again The dialed number has been saved into the buffer Blind dialing Use the keypad to enter the phone number you wish to Ee or o make the call Once the call connection has been established and the ring tone has sounded wait call and then press for the other party to answer When the other party answers you can begin speaking When the call is over Press again The 41 PLEXTEL AT 320 SIP Phone User Manual V1 43 s dialed number has been saved into the buffer e Placea call without login the Gatekeeper If PLEXTEL AT 320 IP phone does not login the Gatekeeper you can and then inputting the IP address of the other party anq vel or amp Note When using direct IP call please use replace the In the IP address For example dial 192 168 1 123 instead 192 168 1 123 42 PLEXTEL AT 320 SIP Phone User Manual V1 43 5 3 View Records e View missed calls oc to turn the numbers orderly click 35 to turn the then you will hear the record of missed call Click numbers reservedly If there is no
44. through 65535 set tos X Set TOS segment of IP head package in RTP digital follow X is range from 0 through 224 set dtmf payload X When dtmf X select 1 rfc 2833 This parameter can be used indicating type of RTP payload type The value can be use integer 96 101 set localtype X X is set O to 1 0 normal 1 use CNC special authentication system set dtmf X Set DTMF relay type X is ranged form O through 1 O inband audio 1 rfc 2833 set superpassword XXXX Set super password of the AT320 IP phone XXX must be ASCII characters set debug X Set open debugging message output grade for special tool X is ranged from 0 through 5 0 close debugging output 1 output the operation information to the window 2 output all the bug information and data in test window 3 save the bug information into SDRAM 4 disable checks the mark set password XXXX Set password of the PLEXTEL AT 320 IP phone XXX must be 35 PLEXTEL AT 320 SIP Phone User Manual V1 43 ASCII characters set upgradetype X Set auto upgrade matching type X is range from 0 through 5 Q disable 1 all 2 mac 3 ppp id 4 account 5 phone number set upgradeaddr XXX XXX XXX XXX Set IP address or domain name of FTP server supplying upgraded program of PLEXTEL AT 320 IP phone set sntplP XXX XXX XXX XXX Set IP address of time server set daylight X Set use daylight or not X ranged from 0 through 1 0 do not use d
45. tion will be seen 29 PLEXTEL AT 320 SIP Phone User Manual V1 43 PA168X V1 43 settings Password P gt get seen N etwork Settings IPtype O static IP 192 168 1 100 subnetmask 255 255 255 0 router 192 168 1 254 dns 202 106 46 151 dns2 202 96 128 68 mac 00 0d ea 00 00 03 sim Audio Settings s codec1 0 g729 codec2 1 g7231 codec3 2 g711u codec4 3 g711a codec5 6 null codec6 6 null vad 1 enable agc O disable aec 1 enable audioframes 2 6 3k 1 enable ilbcpayload 98 jittersize 0 handsetin 7 handsetout 20 ringtype O dtmf speakerout 20 speakerin 0 sii Dial Plan Settings r kkrk dialplan 1 enable dddcode 10 iddcode 86 iddprefix 00 dddprefix 0 innerline 1 enable innerlineprefix 0 callwaiting 1 disable fwdnumber 82378009 fwdpoweroff 1 enable fwdalways 1 enable fwdbusy 1 enable fwdnoanswer 1 enable answer 30 digitmap 1 enable si Other Settings s password 1234 upgradetype O disable upgradeaddr empty sntpIP 0 0 0 0 daylight O disable timezone 55 GMT 08 00 Beijing Hong Kong Urumaqi gt Command set Syntax descrIPtion set keywords value Usage Used to configure password and other running parameters of PLEXTEL AT 320 IP phone Detailed descrIPtion set IPtype X Set how IP phone gets relevant network parameters X ranged from 0 through 3 0 authorize users set IP address subnet mask and router IP address of IP phone manually 1 use DHCP mode With this system your LAN or router
46. tput 12V DC 450mA Software DHCP support for LAN or Cable modem PPPoE support for ADSL or Cable modem Set phone by HTTP web browser IE6 0 or Telnet Upgrade by FTP Support major G 7XX GSM 610 iLBC audio Codec VAD Voice Active Detect CNG Comfort noise generation Dynamic voice jitter buffer G 168 165 compliant 16ms echo cancellation Tone generation and Local DTMF re generation according with ITU T E 164 dial plan and customized dial rules 100 entries for quick dial 80 entries each for missed calls answered calls and dialed calls Adjustable volume for both handset and speaker Voice prompt Hotline Support adjustable user password and super password Standard and Protocol PLEXTEL AT 320 IP Phone supports following standard and protocol e IEEE 802 3 802 3 u 10 Base T 100Base TX e Major G 7XX GSM610 iLBC audio Codec e SIP RFC3261 e TCP IP Internet transfer and control protocol e RTP Real time Transport Protocol e RTCP Real time Control Protocol e VAD CNG save bandwidth PLEXTEL AT 320 SIP Phone User Manual V1 43 e DHCP Dynamic Host Configuration Protocol e PPPoE PPP Protocol over Ethernet e DNS Domain Name Server e Telnet Internet s remote login protocol e FTP File Transfer protocol e HTTP Hyper Text Transfer protocol 2 4 Operating requirements e Operation temperature 0 to 40 C 32 to 104 F e Storage temperature 30 to 65 C 22 to 149 F e Humidity 10 to 90 no
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