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Motorola`s DCX3510 - Service Electric Cable TV and Communications

1. 365 095 17066 1 The default setting is Off e Off Subtitles are not rendered drawn by the DCX3510 M e On Subtitles are rendered drawn by the DCX3510 M if they are included in the program and in the language specified by the Language setting When the Subtitles option is set to On Language can be selected from the menu The Language setting is only available when the Subtitles option is set to On Otherwise this setting is disabled and can t be selected in the menu The default language selection is English e English Renders draws subtitles in English if they are included in the program e Spanish Renders draws subtitles in Spanish if they are included in the program e French Renders draws subtitles in French if they are included in the program e Portuguese Renders draws subtitles in Portuguese if they are included in the program Note The DCX3510 M is not capable of translating subtitles from one language to another For example if French subtitles are included with the program the DCX3510 M cannot translate them to into Portuguese if the Language option has been set to Portuguese The DCX3510 M can only display subtitles in the language s that have been included within the program The default setting is Off e Off The DVS audio track is not played by the DCX3510 M e On The DVS audio track is played by the DCX3510 M if it is included in the program Note If the DVS setting is d
2. Digital channel indicator Epoch authorization code Figure 33 Current Channel Status Front Panel Displays High Definition DVR DCX3510 M e Installation Manual 65 365 095 17066 1 Diagnostics Table 16 Current Channel Status Diagnostic Field Descriptions Field Description Type Status Preview Purchasable Purchased EPOCH Num Auth Reason 365 095 17066 1 Indicates whether the channel is analog or digital OSD Front Description panel DIGITAL d Digital Indicates the current status of channel acquisition OSD Front Description panel Acquired Service has been acquired and is playing but stream components may not be locked yet if the service is digital For an analog service there are no stream components to lock so this is the final status Acquiring Service is being reacquired Not Acquired Service has not been acquired due to a failure Acquired and Locked Digital service has been acquired and all relevant stream components for the service are locked If the service is purchasable the stream components will not be locked until the service IS purchased Acquired Not Playing Service has been partially acquired but is not playing For MPEG 2 services this means that no components are selected Indicates whether the current program is in preview mode Indicates whether the current program can be purchased for viewing Indicates whether the current program has been purchased Number of autho
3. On Video Sharpness Return to Main Menu gt gt gt Restore Default amp Settings Figure 19 Advanced Audio Video Settings Menu Screen High Definition DVR DCX3510 M e Installation Manual 48 365 095 17066 1 Configuring the User Settings Q Table 9 Advanced Audio Video Settings Field Descriptions Setting Description Dolby Volume The default setting is Off e Off Output volume may fluctuate during commercials or when changing channels e On Maintains a more consistent output volume regardless of the channel or program being viewed Video Sharpness The Video Sharpness setting allows you to adjust the picture sharpness when viewing a standard definition SD program on the DCX3510 M The Video Sharpness setting affects the HDMI and Component Video YPbPr outputs Level of 3 is the default value The DCX3510 M supports five distinct levels of analog video picture sharpness A value of 1 corresponds to a softer picture while a value of 5 corresponds to a sharper picture The best sharpness setting depends upon the video connection being used the display quality of the TV and your own personal preference Return To Main Returns you to the User Settings Menu main screen Menu Restore Default To reset all of the Advanced Audio Video settings to their default values A V Settings navigate to this option and press the P key Graphics Overlaying the Video The DCX3510 M can generate graphics t
4. Out Of Band 00B Status This diagnostic indicates the out of band control channel status The information is updated every five seconds OOB STATUS OOB FREQUENCY 075 25 MHZ CARRIER LOCK vee DATA EMM DATA NO SNR 21 1 dB GOOD AGC 23 GOOD EMM PROVIDER ID 0x0001 EMM PID 0x1503 NETWORK PID 0x0777 HUNT MODE Hunted LKC 075 25 MHz Figure 25 OOB Status Diagnostic Screen Data activity EMM data activity Indicator indicator OOB Carrier lock indicator diagnostic L locked U unlocked indicator Figure 26 Front panel display for the OOB diagnostic High Definition DVR DCX3510 M Installation Manual 55 365 095 1 7066 x 1 Diagnostics Q Table 12 OOB Diagnostic Field Descriptions Field Description OOB Frequency Indicates the OOB tuner center frequency from 70 to 130 MHZ Carrier Lock Indicates whether the OOB receiver is locked to the carrier OSD Front panel Description YES L Carrier locked NO U Carrier unlocked Data Indicates whether data is being carried by the OOB and EMM traffic which is tracked separately OSD Front panel Description YES On OOB data detected within the last 5 seconds NO Off OOB data not detected within the last 5 seconds EMM Data Indicates whether EMM data is being carried on the OOB stream OSD Front panel Description YES On EMM data detected within the last b seconds NO Off EMM data not detected within the last 5 seconds SNR When carrier lock has be
5. VIDEO ALA DE IN R VIDEO S VIDEO i OIO Ze 6 e e e s DT Ed E N ei 9 oe 2 Gi ei S wia k AE ee eren ewm ow viele es a PN VIDEO S VIDEO Em desse T SAN o 9e J J e O9 los Figure 9 Connecting an A V Receiver SDTV and VCR Note Solid lines indicate optimum connections Note Consult your A V receiver manual for additional wiring options or constraints when including a VCR DVD Recorder in your configuration High Definition DVR DCX3510 M Installation Manual 28 365 095 17066 1 Installation e Connecting to an External eSATA DVR Hard Drive k 4 9 6 Contact your cable service provider to verify the set top software necessary to support External DVR Storage is available in your area Connect the AC power cord to the external drive and plug the external drive s AC power adapter into an electrical outlet Allow approximately 15 to 30 seconds for the external drive to reach operating speed Connect one end of the eSATA cable to the set top Connect the other end of the eSATA cable to the external drive Follow the on screen instructions Note Only connect external hard drives that have been approved by Motorola for external DVR service Connecting an external drive that has not been approved could result in poor DVR performance eSATA External Power DCX3510 M Power in eSATA POWTA External Hard Drive Figure 10 Connec
6. Home Diagnostic Field Descriptions 10 0 0 cece ceccce neces eeeeeeeeeeeeen estan eetaneeens 91 Figures Figure TFT OMA redr VIC US usspeqituet tibuaa OAE naNO RAS 6 POMS 2 TTC EIS hice T enini E eE EE AEA E EREE E EEEE EE AEEA 10 PO CHE RIS zs GNE RRRNO W 12 Figure 4 Connecting an HDTV Single Connection for Video Audio snsesiserieerierrrerrerrrere 19 Figure 5 Connecting an HDTV Separate Video Audio Connectons 21 Figure 6 Connecting an A V Receiver Audio 23 Figure 7 Connecting a Standard definition IVGIDIVI ene 24 High Definition DVR DCX3510 M e Installation Manual 365 095 1 7066 x 1 Figures Q Figure 8 Connecting a Standard Definition TV SDTV and VCR DVD Recorder 26 Figure 9 Connecting an A V Receiver SDTV angdVCh eene 28 Figure 10 Connecting to an External eSATA DVR Hard Dmve s esnnessinssinssriusrrrerrrrsrirerrrrsrrrenn 29 Figure 11 Examples of Data Devices You Can Connect to the DCX3510 M ssec 30 Figure 12 Default User Settings Menu No HDMI Connection s sssisssinssriusriresrrrsrrrerrresrreern 33 Figure 13 Default User Settings Menu With HDMI Connection 2 0 0 ccecccceeccceeeeeeeeeeeeen ees 34 Figure 14 User Settings Menu Main Menu Screen 34 Figure 15 Native Mode Settings Menu Gcreen nee mee nne nnne nnns 38 Figure 16 Additional HDMI Settings Gcreen em nmm 41 Figure 17 Addit
7. Indicates whether data is being carried on the in band stream The indicators cover all packet processors regardless of the stream they are monitoring OSD Front panel Description YES On In band data detected within the last 5 seconds NO Off In band data not detected within the last 5 seconds Frequency The in band frequency is center RF carrier frequency tuned for the digital service on the specified tuner The frequency is displayed in MHz in xxxx xxx format and ranges from 54 to 860 MHz SNR When carrier lock has been established SNR displays an estimate of the carrier signal to noise ratio in dB with an explanation GOOD Good value FAIR Marginal signal level check the signal POOR Unusable signal INVALID Invalid SNR value 5 Second Indicates the number of correctable and uncorrectable digital multiplex errors up to 9999 It is Error updated every five seconds and reset each time the DCX3510 M is power cycled or another Counts digital multiplex is tuned The maximum value displayed is 9999 even if there were more than 9999 errors High Definition DVR DCX3510 M Installation Manual 60 365 095 17066 1 Diagnostics Q Unit Address This diagnostic displays the unit address of the CableCARD if inserted UNIT ADDRESS TVPC INSTALLED CableCARD INSERTED YES UNIT ADDRESS 000 00452 72214 047 OOB ADDRESSES NETWORK 000 00000 00001 026 MULTICAST 16 FOR DATA HOST SERIAL NO M11041TD0017 HOST MAC AD
8. M s front panel instead of the remote control The batteries in the remote control may be depleted The remote control does not work Verify that the remote control is in Cable mode Verify that the remote is programmed for Motorola remote codes Verify that there are no obstructions between the remote control and the DCX3510 M Aim the remote control directly at the DCX3510 M front panel not the TV or VCR The angle between the remote control and the DCX3510 M may be too large Stand in front of the DCX3510 M and not too far to either side Press and release operation keys one at a time firmly and deliberately Check the batteries in the remote control Install new batteries if needed There is no audio Verify that the mute button on the remote control has not been pressed when viewing Press mute on the remote control to restore sound cable channels If the DCX3510 M audio output is connected to the TV verify that the mute button on the TV has not been pressed If the DCX3510 M audio output is connected to a home theater receiver verify that the receiver is set to the appropriate input source and the mute button on the receiver has not been pressed e Verify that you have the correct cables for the audio connections Verify that the audio cables are firmly connected between the DCX3510 M and the audio playback device IV receiver DVD player etc There is no audio Not all programs feature full Dolby Digital 5 1 or Dolby Dig
9. MPEG A4 175 to 350 50 to 60 MPEG 2 MPEG 2 All times are approximate The actual hours a subscriber can record are a function of program bit rate the IPG type and the reserved buffer space High Definition DVR DCX3510 M Installation Manual 365 095 17066 1 Introduction Q Standard Data Features e Integrated DOCSIS 2 0 capable cable modem e 64 MB FLASH memory e 512 MB DRAM available to platform and applications e One Universal Serial Bus USB 2 0 port e One eSATA external SATA connector un powered for data only connectivity on the rear panel e 10 100 Mbps Ethernet Port RJ 45 on the rear panel e On board real time RF return DOCSIS compliant Standard Miscellaneous Features e Messaging capabilities e Digital diagnostics e Full feature access from front panel using a four digit seven segment LED display If You Need Help If you need assistance while working with the DCX3510 M contact the Motorola Technical Response Center TRC e Inside the U S 1 888 944 HELP 1 888 944 4357 e Outside the U S 1 847 725 4011 e Motorola Mobility Online MOL http mobilityonline motorola com The TRC is on call 24 hours a day 7 days a week In addition Motorola Online offers a searchable solutions database technical documentation and low priority issue creation and tracking For specific toll free numbers when calling from outside the United States please refer to the product manual or our web page Hi
10. Main Menu gt gt gt Pestore Default CC Settings Figure 17 Additional Closed Caption Settings Menu Screen High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 Configuring the User Settings e Table 7 Additional Closed Caption Settings Field Descriptions oetting Description Service Selection Font Size Font Style Font Color Font Opacity Font Edge Type Font Edge Color Background Color Background Opacity Settings Return To Main Menu Restore Default CC Settings 365 095 17066 1 Sets the service used by the DCX3510 M to render draw the closed captions e Analog 4Affects closed captions for analog and digital standard definition services Available options are CC1 CC2 CC3 CCA T1 T2 T3 or T4 The default setting is CC1 e Digital ATfects closed captions for digital enhanced definition and high definition services Available options are Primary Language Secondary Language 3 4 5 or 6 The default setting is Primary Language Sets the font size used for rendering drawing closed captions The default setting is Auto Available options include Auto Standard Large or Small Sets the font style used for rendering drawing closed captions The default setting is Auto Available options include Auto Mono Serif Proportion Serif Mono No Serif Proportion No Serif Casual Cursive or Small Capitals Sets the font color used for rendering drawing
11. N A the value is invalid or cannot be retrieved DRM The digital rights management valid flag bit set 0 not set N A the value is invalid or cannot be retrieved RS The retention state Forever 1 week 2 days 1 day 12 hours 6 hours 3 hours 90 minutes or Not Defined N A value is invalid or cannot be retrieved SDV Client If Switched digital video is available the following information is related to the SDV Status Client e Status of client e P Address of primary switched video manager SVM server e P Address of secondary switched video manager SVM server e P Address of Auto Discovery server e SDV Mode High Definition DVR DCX3510 M Installation Manual 67 365 095 17066 1 Diagnostics Q Field Description e MotoCar configuration and message count e Version number of the SDV configuration message and number of minutes since the version was last seen by the client e Configured switched channels SVV followed by the number of channels in the Active Channel List ACL e Version number of the Mini Carousel message and the time it was last seen e Time and date of the last error recorded by the Client e Last error code e Service Group ID e SDV OAM diagnostic parameter table consisting of entries for attempted and successful SDV tunes and OAMSs listed in the Auto Discover list Table includes the QAM frequency the TSID if a TSID mismatch exists Auto Discovery Indicator if QAM is includ
12. The new frequency selections appear on the Front Panel and on the MAN FREO line of the OSD When the last known frequency is selected a dot appears in the middle upper part of the Front Panel 3 When the desired new frequency has been selected press the SELECT key to start the search The manual frequency search lasts up to 40 seconds As the DCX3510 M searches the frequency being searched for flashes on the Front Panel On the OSD the MAN FREQ line of text is cleared the HUNT MODE displays FIX to indicate a search on a fixed frequency and the OOB FREO field changes to the frequency being searched for High Definition DVR DCX3510 M Installation Manual 57 365 095 1 7066 x 1 Diagnostics Q 4 fthe frequency is found with the proper EMM Provider ID then the Front Panel displays the normal OOB receiver status The OSD LKC field changes to display the new frequency 5 If after 40 seconds the frequency search is not successful the product performs a warm reset 6 Toabort a search without waiting the 40 seconds the POWER key can be pressed to cause an immediate warm reset Note The Front Panel displays hunt after a cold reset from the front panel This indicates that the product is in a Round Robin Hunt Mode Hunt continues to be displayed until the proper stream is detected High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 58 Diagnostics Q In Band Status This diagnostic displays the in band stat
13. USING THE RECEIVER AND OR USING ANY OF THE SOFTWARE YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE UPON ACCEPTANCE THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE I DO NOT USE THE SOFTWARE AND II RETURN THE RECEIVER AND THE SOFTWARE COLLECTIVELY PRODUCT INCLUDING ALL COMPONENTS DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER AS THE CASE MAY BE FOR A FULL REFUND The Software includes associated media any printed materials and any on line or electronic documentation software provided by third parties may be subject to separate end user license agreements from the manufacturers of such Software The Software is never sold Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License Motorola and its third party licensors retain the ownership of the Software You may USE the Software only in connection with the operation of the Product TRANSFER the Software including all component parts and printed materials permanently to another person but only If the person agrees to accept all of the terms of this License If you transfer the Software you must at the same time transfer the Product and all copies of
14. and hard drive status Drive IDEO IDEl Hard Drive Status Number of Installed Drives Drive l INTERNAL Model Number ST3500414CS Device ID P Type IDE Total Size 500 GB System GPFS DVR Content d 441344 B 1484800 B 3007418368 B DVR Index 15239168 6 State Active Temp 108F 42C Max Temp 108F 42 2C Over Temp NO 0 Count moer Type ENCODER NOT INSTALLED OVR Hard Orive Status OVR Status Enabled True Stream Indexer Ver 133 Content Record ver H Encoder l Numbe Quality Record Capacity Remaining 4850565 77536 B 487984201728 B Hard Drive Status Number of Installed Drives Drive 2 EXTERNAL Model Number ST3500321CS Device ID P Type IDE Total Size 500 GB d System 379904 B GPFS 239616 8 DVR Content 15794176 8 DVR Index 231424 B State Active Temp 108F 42C Max Temp 108F Over Temp No 0 Count Figure 41 DVR Hard Drive Status Diagnostic Screens High Definition DVR DCX3510 M Installation Manual 365 095 1 7066 x 1 80 Diagnostics Q Table 22 DVR Hard Drive Status Diagnostic Field Descriptions Field Description Enabled Indicates whether the DVR is enabled based on the DCX3510 M Connected State CONNECTED or DISCONNECTED and resource availability resource authorized hard disk installed and functional OSD Front panel Description True En DVR enabled Front Panel OSD Description False Un DVR disabled Stream Indexer The stream indexer ve
15. closed captions The default setting is Auto Available options include Auto White Black Red Green Blue Yellow Magenta or Cyan Sets the opacity used for rendering drawing closed captions The default setting is Auto Available options include Auto Transparent Translucent Solid or Flashing Sets the edge appearance used for rendering drawing closed captions Available options include Auto None Raised Depressed Uniform Left Shadowed or Right Shadowed The default setting is Auto Sets the edge color used for rendering drawing closed captions Available options include Auto White Black Red Green Blue Yellow Magenta or Cyan The default setting is Auto Sets the background color used for rendering drawing closed captions The default setting is Auto Available options include Auto White Black Red Green Blue Yellow Magenta or Cyan Sets the background opacity used for rendering drawing closed captions The default setting is Auto Available options include Auto Transparent Translucent Solid or Flashing Sets the default settings for closed captions Auto or restores the settings you had previously configured User allowing you to easily change the closed caption settings between their default settings and your customized settings The default setting is Auto Available options include Auto or User Returns you to the User Settings Menu main screen To reset all of the Additional Close
16. each field displays zeros IP Addresses The Cable Modem and Set Top IP addresses in dotted decimal format XXX XXX XXX XXX Each byte value is padded with zeros when necessary For example 10 0 1 10 is displayed as 010 000 001 010 If the value is invalid or cannot be retrieved or if DOCSIS is not enabled 000 000 000 000 is displayed MAC Addresses The Cable Modem and Set Top MAC address in hexadecimal format XX XX XX XX XX XX Each byte value xx ranges from 00 to FF and is padded with zeros when necessary For example 0 0 2D 1 F1 D is displayed as 00 00 2D 01 F1 0D If the value is invalid or cannot be retrieved or if DOCSIS is not enabled 00 00 00 00 00 00 is displayed Downstream Channel carries data from the headend to the set top Carrier Lock e YES he cable modem is locked to a DOCSIS downstream channel High Definition DVR DCX3510 M Installation Manual 84 365 095 1 7066 x 1 Diagnostics Q Field Description e NO The cable modem is not locked to a downstream channel e N A The value is invalid or cannot be retrieved or DOCSIS is not enabled Frequency The center frequency of the channel to which the DOCSIS downstream channel receiver is tuned It can be 54 to 860 MHz If the value is invalid or cannot be retrieved downstream Carrier Lock is No if DOCSIS is not enabled N A is displayed LKC The last known carrier LKC the frequency of the last tuned downstream channel used if the embedded cable modem
17. scanning at 60 frames per second e 1080i High Definition 10801 format 1920 x 1080 pixels with interlaced scanning at 30 frames per second e 720p High Definition 720p format 1280 x 720 pixels with progressive scanning at 60 frames per second e 480p Enhanced Definition 480p format 720 x 480 pixels with progressive scanning at 60 frames per second e 480i Standard Definition 480i format 720 x 480 pixels with interlaced scanning at 30 frames per second e Native Format that most closely matches the program s native format according to the list of compatible formats selected from the Native Mode Settings menu screen Note Not all televisions will support all available video formats Consult the television s user manual for more information on video format compatibility The DCX3510 M can detect when the HDMI connection is in use If you are not using the HDMI connection on the DCX3510 M the HDMI YPbPr Output setting will display as YPbPr Output in the User Settings Menu Most new HDTVs are equipped with at least one HDMI input and can support the 1080p60 format The DCX3510 M is designed to provide excellent video quality when converting any program to the 1080p60 video format If your television supports 1080p60 video input it is highly recommended to adjust the HDMI YPbPr Output setting to the 1080p60 setting High Definition DVR DCX3510 M Installation Manual 35 365 095 1 7066 x 1 Configuring the User Se
18. you to optimize the HDMI output to work with both DVI equipped televisions and HDMl equipped televisions HDMI is the default setting e HDMI Optimized to work with an HDMI television or home theater receiver e DVI Optimized to work with a DVI television or display device connected via an HDMI to DVI adapter Color Space Allows you to adjust the color space used by the DCX3510 M to generate the video signals on the HDMI output YCC 4 4 4 is the default setting e YCC 4 4 4 Generates video signals within the YCC color space e RGB Generates video signals within the RGB color space Note Adjusting these settings could result in a loss of video Only a professional installer or someone with a good working knowledge of the color spaces supported by the TV should change this setting Audio Output Allows you to specify the digital audio format delivered over the HDMI output by the DCX3510 M Options include Auto L PCM and Pass Through Auto option is the default setting e Auto Provides the digital audio format specified by the connected device TV or home theater receiver when that device was first connected to the DCX3510 M e L PCM Provides all audio in the Linear Pulse Code Modulation digital audio format The L PCM format is widely supported by most HDMI televisions and home theater receivers e Pass Through Provides the same digital audio format on the HDMI output as is provided with the program being viewed at th
19. 0i 720p 480p 480i formats must be selected from the checklist for the DCX3510 M to operate properly in native mode Native Mode Settings NOTE Selecting formats in the list below that are not supported by your HOTY may result in a loss of video My Tv Supports the Follawing Formats 1080p60 1080630 1080p24 10801 720p 480p 480 Return to Main Menu gt gt gt Pestore Default Native Settings Figure 15 Native Mode Settings Menu Screen High Definition DVR DCX3510 M e Installation Manual 38 365 095 1 7066 x 1 Configuring the User Settings Q Table 5 Native Mode Settings Field Descriptions Setting Description 1080p60 High Definition 1080p30 High Definition 1080p24 High Definition 1080i High Definition 720p High Definition Generates 1080p60 video on the HDMI output if the program is broadcast in 1080p60 format The DCX3510 M can also convert any other broadcast format to the 1080p60 video format 1080p60 is a high definition video image with 1920 x 1080 pixels progressive scanning and a frame rate of 60 frames per second This option is only available if the DCX3510 M is connected to an HDMI display device If no HDMI connection is detected this option is disabled and can t be selected in the menu Note The Component Video YPbPr output delivers 480i video whenever the HDMI output is delivering 1080p60 video Generates 1080p30 video on the HDMI output if
20. DRESSES MAC Addressl 3C 75 4A CA 9F 3B MAC Address2 3C 75 4A AD D4 98 MAC Address3 3C 75 4A FF FE AD D4 9E MAC Address4 3C 75 4A AD D4 9D MAC Address5 3C 75 4A AD D4 9C MAC Address6 3C 75 4A AD D4 9F Page 1 of 2 vvv Scroll Down vvv Figure 29 Unit Address Diagnostic Screen Figure 30 Front panel display of a unit address High Definition DVR DCX3510 M e Installation Manual 61 365 095 17066 1 Diagnostics Q Table 14 Unit Address Diagnostic Field Descriptions Field Description TvPC Installed Indicates whether the TvPC renewable security system is installed NO TvPC is not installed Note the DCX3510 M does not include a TvPC slot CableCARD YES CableCARD is inserted inserteo NO CableCARD is not inserted Unit Address A unique decimal number that indicates the unit address or physical address OOB Addresses Network The DCX3510 M network address displayed in decimal format Multicast 16 opecifies the stream to which the OOB multicast 16 addresses are assigned The Address stream type and multicast 16 addresses cycle on the OSD every five seconds The valid stream types nnnn are Net Network EMM EMM SCC SCC ECM Dnld Download Data Data Poll Polling packet identifier PID The 16 bit multicast address is displayed in 4 byte hexadecimal format The multicast 16 addressed messages filter on a 16 bit multicast address The user processor can define up to four mu
21. DVR DCX3510 M Installation Manual 365 095 1 7066 x 1 Diagnostics Q Current Channel Status This diagnostic displays a status of the last attempted channel you attempted to tune on the in band stream The channel type determines the status display CURRENT CHANNEL STATUS AAA Scroll Up AAA PRIMARY A V SOURCE N A CURRENT CHANNEL STATUS IB TUNER 1 IB TUNER 2 TYPE DIGITAL CLR TYPE DIGITAL ENC STATUS Acquired Not playing STATUS Acquired Not playing PREVIEW NO PREVIEW NO PURCHASABLE NO PURCHASABLE NO PURCHASED NO PURCHASED NO EPOCH Num 000 EPOCH Num 026 Auth Reason 0x00 Auth Reason 0x07 Service Status 0 ID Ox000000 Service 0 Status l ID 0x020000 CH 800 Tuned Frequency de MHZ CH 381 Tuned Frequency 567 0000 MHz VCT ID l SOC DISABLED VCT ID CCI 0x00 APS Ox00 RC Flag 0x00 CCI 0x02 APS 0x00 RC Flag 0x00 CIT UU DRM Ox00 RS FOREVER CIT 0x00 DRM 0x00 RS FOREVER Page 1 of 2 vvv Scroll Down vvv Page 2 of 2 AAA Scroll Up AAA SDV Client Status Status UnInited Pri Svr 0 0 0 0 0 Sec Svr 0 0 0 0 0 Dsc Srv 0 0 0 0 0 Mode OB 0B Motocar XXXXX Cnt ddddd Confiaq Ver 255 em Channels Sw 0 L 0 Carousel Ver 255 MR Sx0999 Last Err ll 4 2010 19 24 18 Last Err RES 03E0 Service Group 0 Frq TSID SG Tunes Fail Fail Short Long Page 3 of 3 Figure 32 Current Channel Status Diagnostic Screens Digital channel Purchasable indicator Preview indicator
22. Displays whether the cable modem has downloaded its DOCSIS cable modem Configuration File configuration file from the TFTP server e YES The cable modem configuration file has been successfully downloaded e NO The set top is downloading its cable modem configuration file e N A The value is invalid or cannot be retrieved or DOCSIS is not enabled eCM Registered Displays whether the embedded cable modem has registered with the cable modem termination system CMTS e YES DOCSIS registration is complete e NO DOCSIS registration is in progress or the set top could not register e N A The value is invalid or cannot be retrieved or DOCSIS is not enabled Network Access Displays whether the cable modem has been granted access to the DOCSIS network e YES The cable modem was granted DOCSIS network access e NO The set top is obtaining DOCSIS network access e N A The value is invalid or cannot be retrieved or DOCSIS is not enabled Initialize BPI The Baseline Privacy Interface BPI status e YES BPI has been successfully initialized for the cable modem e NO BPI initialization is in progress has failed or was not requested by the network e N A The value is invalid or cannot be retrieved or DOCSIS is not enabled System Up Time The Days Hours Mins minutes and Seconds the DOCSIS system has been operational If the value is invalid or cannot be retrieved or if DOCSIS is not enabled
23. High Definition DVR DCX3510 M Installation Manual 76 Diagnostics Q Field Description T1 Closed Caption service T 1 T2 Closed Caption service T 2 T3 Closed Caption service T 3 T4 Closed Caption service T 4 OSD Display Description Primary Lang Primary language set by the provider default Service 1 Second Lang Secondary language set by the provider Service 2 Service 3 Set by the provider Service 3 Service 4 Set by the provider Service 4 Service 5 Set by the provider Service 5 Service 6 Set by the provider Service 6 Digital Subtitle The subtitle parameter indicates if subtitles are enabled and if enabled what Status language is selected and if the subtitle is being rendered The language is displayed as the 3 character SO639 2 B language code e Enabled is indicated with Yes or No e The language is displayed as the 3 character ISO639 2 language code e Enhanced mode is indicated with Yes or No e Rendered status is indicated with Yes or No Output Format Standard used for the output format if available ie NTSC video standard Input Sources The input source list information on ADP Lock Audio Mode VP lock and Input Format The ADP Lock indicates whether the audio stream is locked Valid values are e YES Audio Processor is locked to the audio stream e NO Audio Processor is not locked to the audio stream Audio Mode indicates the audio Mode of in incoming digital service Valid values include e N A
24. I format Analog The analog secure processor version in ASCII format Secure Processor Downloadable Lists all objects loaded or being loaded onto the DCX3510 M in ASCII format The Object information displayed for each object depends on the running environment If a download Information is not in progress the front panel displays the currently running environment and version Table number as shown in Figure 4 9 On the front panel bPC represents Thin Client code Object The object name Ver The object version Status The object status updated on the OSD and front panel every five seconds while you display the diagnostic OSD Status Description MEM ALLOC Allocated Memory for the object is allocated LOADING Loading The Object is being loaded STARTING Enabling The Object is being started the constructor Is running ENABLED Enabled The Object is running ENA NOT RUN Enabled Not Runnable The Object is enabled but cannot run STOPPING Disabling The Object is being stopped the destructor Is running DISABLED Disabled The Object has been disabled DIS NOT RUN Disabled_Not_ Runnable The Object is disabled and cannot run DELETING Deleting The Object is being deleted High Definition DVR DCX3510 M Installation Manual 72 365 095 1 7066 x 1 Diagnostics Q Field Description POSTPONED Postponed The Object cannot run on the current system it will be enabled during the next boot CONNECTED Connect Connected to
25. OB otatus diagnostics screen To exit this mode press the Menu button a second time or press the Power button If the set top is in the process of hunting for an OOB frequency control of frequency selection is suspended i e it is not possible to press the Menu button on the OOB status screen and display MAN FREQ when the set top is hunting Summary of Manual Selection of the 00B Frequency The manual override frequency capability is only displayed if the box is not currently hunting and the operator presses the MENU key while OOB OSD diagnostics are displayed The MAN Freq displays the LKC and allows the operator to select via scroll up down a specific frequency to check if a valid OOB is on that specific frequency The MAN Freq parameter is the OOB frequency selected in the frequency selection mode and displayed in MHz with the specific values of 75 25 104 20 72 75 92 25 98 25 107 25 107 40 110 25 116 25 and 103 75 1 When in the OOB Receiver Status Diagnostic press the MENU button to enter the frequency selection mode The Front Panel displays the frequency of the last known carrier The OSD displays a new MAN FREQ line at the bottom of the screen which indicates the last known carrier frequency At this point if desired the frequency change mode can be exited by pressing the MENU key a second time 2 Usethe UP DOWN channel or cursor keys to scroll through all 10 frequencies until the desired new OOB frequency is found
26. Q MOTOROLA Installation Manual DCX3510 M High Definition DVR 2011 Motorola Mobility Inc All rights reserved No part of this publication may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission trom Motorola Inc Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change Motorola provides this guide without warranty of any kind implied or expressed including but not limited to the implied warranties of merchantability and fitness for a particular purpose Motorola may make Improvements or changes in the product s described in this manual at any time MOTOROLA and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC OCAP CableCARDTM M CardTM and DOCSIS are trademarks or registered trademarks of Cable Television Laboratories Inc HDMI the HDMI Logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC Dolby and the double D symbol are registered trademarks of Dolby Laboratories This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Rovi and is intended for
27. REEEEERERE C Alternate lt gt 7 Receiver COMPONENT VIDE DIGITAL AUDIO 5 1 CH INPUT CENTER OPTICAL IN LL Is IN OUT Y r 9 Gin 9 Pr Figure 6 Connecting an A V Receiver Audio Note This connection method does not support HDTV For information see Connecting an HDTV Separate Video Audio Connections in this section High Definition DVR DCX3510 M e Installation Manual 365 095 17066 x 1 HDTV 23 Installation Q Connecting a Standard Definition TV SDTV 1 Connect the stereo audio cable to the AUDIO L and R connectors on the DCX3510 M series set top and the AUDIO L and R connectors on the SDTV 2 Connect a video cable to the VIDEO OUT connector on the DCX3510 M series set top and the INPUT VIDEO on the TV Note These video connection methods do not support HD video If you have an HDTV see Connecting an HDTV Separate Video Audio Connections Video L R audio composite DCX3510 M Standard Definition TV Figure 7 Connecting a Standard definition TV SDTV Note Composite video requires separate audio connections Note Only one video connection and one audio connection are required Note Solid lines indicate optimum connections High Definition DVR DCX3510 M Installation Manual 24 365 095 17066 1 Installation Q Connecting a Standard Definition TV SDTV and VCR DVD Recorder 1 Connect a stereo audio cable to t
28. RT STATUS DVI HOMI MODE HDMI PORT COLOR SPACE YCC DEVICE CONNECTED YES REPEATER NO VIDEO XMISSION ACTIVE HDCP ENABLED YES OUTPUT FORMAT 720x480P ASPECT RATIO 4 3 EDID DATA TV Support 1920x1080I 16 9 1280x720P 16 9 720x480P 16 9 7 20x480P 4 720x4801I 4 1920x1080P 24 1920x1080P 30 1920x1080P 60 AUDIO DOLBY ATE 48KHz Page 2 of 4 vvv Scroll Down vvv AAA Scroll Up AAA INTERFACE PORT STATUS USB DEVICES NO DEVICES CONNECTED DEVICES 01 DEVICE ID 0x3C754A00FEADD400 N A N A MPEG4 PASSTHROUGH Page 3 of 4 Enable vvv Scroll Down vv Page 4 of 4 Figure 40 Interface Status Diagnostic Screens 365 095 17066 1 High Definition DVR DCX3510 M Installation Manual 78 Diagnostics Q Table 21 Interface Status Diagnostic Field Descriptions Field Description DOCSIS Tuner amp Indicates if enabled indicates if active Xmitter 1394 I O Device Indicates if enabled indicates if active USB I O Device Indicates if enabled indicates if active Ethernet Device Indicates if enabled indicates if active Parallel Port Indicates if enabled indicates if active IR Xmit Indicates if enabled indicates if active Hard Drive Indicates if enabled indicates if active Status Smart Card Indicates if enabled indicates if active HDMI Port If a device is connected to the HDMI port only the following diagnostics display to help troubleshoot the HDMI interface They all display N A i
29. The audio mode is not applicable to the currently tuned stream e Mono The audio mode is monophonic e Stereo The audio mode is stereo e Surround The audio mode is surround sound e 5 1 The audio mode is Dolby Digital 5 1 Surround Sound VP Lock indicates whether the video stream is locked Valid values are e YES Video Processor is locked to the video stream e NO Video Processor is not locked to the video stream The input format includes the aspect ratio 4 3 or 16 9 the screen pixel size nnnnXnnnn pixel display UU for interlaced p for progressive and frames per second 24 25 30 or 60 High Definition DVR DCX3510 M Installation Manual 77 365 095 17066 1 Diagnostics Interface Stat US o The Interface Status diagnostic displays when running in Thin Client There is no LED display The information on the OSD is updated when you display the diagnostic INTERFACE PORT STATUS DOCSIS 1394 DVI HDMI ETHERNET IR XMIT SMART CARD SPDIF RF BYPASS USB HMA AUTHORI MOCA AUTHOR Internal External Page 1 of 4 1394 ACTIVE PORTS DATA XMISSION 5C IMPLEMENTATION ENABLED ACTIVE YES YES YES YES YES ZED IZED vvv Scroll Down vvv Scroll Up INTERFACE PORT STATUS 0 NOT ACTIVE NO COPY CONTROL Copy Free S CYCLE MASTER NODE YE IRM NODE YES ROOT NODE YES LOOP DETECTED EUI 64 NO 0x3C754A00FEADD400 AAA Scroll Up AAA INTERFACE PO
30. able 11 Purchase Status Diagnostic Field Descriptions esssssssmHH ee 54 Table 12 OOB Diagnostic Field D SerlDtlODiS eege eebe eege geet 56 Table 13 In Band Status Diagnostic Field Descriptions essssssssiesisrrerrrerrerrrerrrrrrerrrerrerrrerren 60 Table 14 Unit Address Diagnostic Field Uescrtons 62 Table 15 Separable Security Diagnostic Field Descriptions ssesssssmRRH 63 Table 16 Current Channel Status Diagnostic Field Descriptions eesese 66 Table 17 RF Upstream Modem Diagnostic Field Descriptions eese 70 Table 18 Code Modules Diagnostic Field Descriptions esssssnesierisrrerrrerrerrrerrrrrrerrrerrrrrrerren 72 Table 19 Memory Configuration Diagnostic Field Descriptions sesssm 74 Table 20 Audio Video Status Diagnostic Field Descptons ssssesissrresrsrrerrrerrrsrrerrrerrrrrrerren 75 Table 21 Interface Status Diagnostic Field Descriptions ccc cececcecccccneeeeeeeeaeeeeeeseeneseeneseaneeeas 79 Table 22 DVR Hard Drive Status Diagnostic Field Descriptions 0 ccceccccecceeeceeeeeeeeeseeneeeaneeens 81 Table 23 DOCSIS Status Diagnostic Field Descriptions 2 00 ccc ccceccceeceeeeeeeeeeteeeeeneeeen estan eetaeeeas 83 Table 24 Application Specific Information Diagnostic Field Descptons 86 Table 25 Interactive Status Diagnostic Field Descriptions sssisesiesrrerrrsrrerrrerrrrrrerrrerrrrrrerren 88 Table 26 Connected
31. al l 365 095 17066 1 safety amp Regulatory Information Q FCC Declaration Of Conformity Motorola Mobility 101 Tournament Drive Horsham PA 19044 1 215 323 1000 declares that the DCX 3510 set top complies with 47 CFR Parts 2 and 15 of the FCC rules as a Class B digital device Canada Industry Canada IC This Class B digital device complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Caring for the Environment by Recycling When you see this symbol on a Motorola product do not dispose of the product with residential or commercial waste Recycling your Motorola Equipment Please do not dispose of this product with your residential or commercial waste Some countries or regions such as the European Union have set up systems to collect and recycle electrical and electronic waste items Contact your local authorities for information about practices established for your region If collection systems are not available call Motorola Customer Service for assistance High Definition DVR DCX3510 M Installation Manual li 365 095 17066 1 Software License Q Software License IMPORTANT PLEASE READ THIS SOFTWARE LICENSE LICENSE CAREFULLY BEFORE YOU USE ANY SOFTWARE FIRMWARE AND RELATED DOCUMENTATION SOFTWARE PROVIDED WITH MOTOROLA S DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM EACH SHALL BE REFERRED TO IN THIS LICENSE AS A RECEIVER BY
32. anual High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 Installation Q Connecting an HDTV Single Connection for Video Audio This section describes steps to connection the DCX to an HDTV using connection options that combine video and audio into a single cable Cable In Connect an RF coaxial cable to the cable wall outlet and the cable in connector on the DCX set top HDMI If the TV has an HDMI input this is for both audio and video if you are using the TV speakers Connect a Standard HDMI cable to the TV and to the HDMI connector on the DCX set top IEEE 1394 If the HDTV has an IEEE 1394 connector you can use the IEEE 1394 for both the video and audio connection Connect an IEEE 1394 cable to the IEEE 1394 connector on the HDTV and DCX set top Note On screen graphics are not displayed when you are using the IEEE 1394 connection on the rear panel of the DCX set top If there is an audio video receiver and you are not using the TV s speakers go to Connecting an A V Receiver Audio Because HDMI and IEEE 1394 provide both video and audio output no additional audio connections to the TV are required if you use either of these connections High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 Installation Choose one HDMI ERE mm Cable in uu DE NNNM A V Receiver Alternate Figure 4 Connec
33. ar correctly on the TV Note To connect your audio connections with your TV speakers go to the Audio section below Audio If the TV does not have digital audio inputs e Connect the stereo audio cable to the audio and r connectors on the DCX3510 M series set top and the audio left and audio right connectors on the HDTV If the TV supports a digital audio input e f the equipment supports it use the digital audio optical S PDIF output instead of the audio and r outputs S PDIF offers better audio quality including support for Dolby Digital audio For information on configuring the DCX set top settings see Configuring the User oettings High Definition DVR DCX3510 M e Installation Manual 20 365 095 17066 1 Installation Q Choose J Choose mi Zapaf 9 Led one J one Digital audio L R audio HDMI Component video optical DCX3510 M Peet aes r ior 3 GHEET CIR HE TER HDTV Component DIGITAL AUDIO Component Video Input COAX IN Audio Input OPTICAL IN aunor lt i Ze IBEEEBEMNENEEEEEEEENH suv meurt lt p el GS Jo CABLE ANTENNA IN HDMI to DVI adapter Figure 5 Connecting an HDTV Separate Video Audio Connections Note If the receiver can check the baseband and digital audio S PDIF ports for appropriate channels connect both the baseband and digital audio connections Otherwise do not connect both the baseband left right comp
34. at time For example if the program has a Dolby Digital soundtrack the DCX3510 M passes the Dolby Digital audio to the HDMI output This option is most useful when connecting the DCX3510 M to a home theater receiver that has HDMI switching capability Note Adjusting these settings could result in a loss of audio Only a professional installer or someone with a good working knowledge of the digital audio formats supported by the TV and or home theater receiver should change this setting Lip Sync Allows you to adjust the amount of time the audio signal is delayed with respect to the video signal on the HDMI output Some HDMI televisions and home theater receivers add an extra delay to the video signal during processing which can produce an effect where the audio noticeably leads the video By default this option is set to Auto The options are used as follows e Auto The DCX3510 M automatically delays the audio signal on the HDMI output by the amount of time requested by the connected HDMI device e Manual The DCX3510 M delays the audio signal on the HDMI output by the amount of time selected for the Lip Sync Delay setting e Off The DCX3510 M will not delay the audio signal on the HDMI output High Definition DVR DCX3510 M Installation Manual 42 365 095 17066 1 Configuring the User Settings o oetting Description Lip Sync Delay Return To Main Menu Restore Default HDMI Settings Available when the Lip Sync o
35. ate e Standby The hard drive is working normally but is at rest the State returns to Active any time disc access is necessary e Active The hard drive is accessing data e Failed The hard drive hardware has failed Temp F For an internal hard drive only its temperature in degrees F Max Temp For an internal hard drive only its maximum temperature in degrees F Over Temp Indicates whether the drive is excessively hot e Yes he internal drive temperature exceeds 140 F 60 C The LED Over Temp Indicator is on and remains lit until the next over temp sample is taken at least once an hour e No There is no over temp problem Count The cumulative number of times that the hard drive temperature has been measured over 60 C with the temperature checked at least once an hour High Definition DVR DCX3510 M Installation Manual 82 365 095 1 7066 x 1 Diagnostics DOCSIS Status o This three screen diagnostic displays status information for the embedded cable modem eCM DOCSIS STATUS DOCSIS Enabled Acquire DS Channel Obtain US Parameters Establish IP Connectivity Obtain Configuration File eCM Registered Network Access Initialize BPI System UP Time 000 Days 00 Hours 00 Mins 00 Seconds IP Addresses Cable Modem 000 000 000 000 Set top Box 000 000 000 000 Page 1 of 3 vvv Scroll Down vvv DOCSIS Known MAC Addresses Page 3 of 3 Figure 42 DOCSIS Status Diagnostic Scr
36. blank An asterisk after the aspect ratio means the DCX3510 M supports the format If more than twelve video timing formats are discovered the supported formats only are listed first followed by up to twelve remaining formats 1394 Information If a connection is made to a 1394 device the screen indicates e Active Ports number of active ports detected e Data XMission if data flow is detected through the port e 5C implementation indicates the level 5C DTCP authentication currently High Definition DVR DCX3510 M Installation Manual 79 365 095 1 7066 x 1 Diagnostics o Field Description employed on the 1394 interface e Copy Control level of copy control in the 1394 content Valid values include Copy Free Copy Once No Copies Copy Never e Nodes indicates if the set top terminal is the cycle master node the IRM node and or the root node on the 1394 bus Loop Detected indicates if a loop exists on the 1394 bus Number of connected devices and associated device Identifier MPEG4 Passthrough indicated if MPEG4 content is passed through to the 1394 device The user can enable or disable MPEG4 Passthrough by pressing the MENU key while on the 1394 Status OSD diagnostics screen selection mode is indicated by gt gt gt then pressing SELECT key to toggle between Enable and EUI device identifier Disable DVR Hard Drive Status This three page diagnostic displays the DVR
37. d Caption settings to their default values navigate to this option and press the key High Definition DVR DCX3510 M Installation Manual 45 Configuring the User Settings Q Subtitle and DVS Settings Screen The Subtitle and DVS Settings menu customizes the language and appearance of subtitles and turns the descriptive video service feature on and off Subtitles allow a viewer to watch television programs and movies that contain dialogue that is not in the viewer s native language Subtitles are not included in many television programs unlike closed captions A descriptive video service DVS is a special secondary audio track that is included with many television programs and is intended to assist the visually impaired The DVS audio track provides a verbal description of each scene along with the program s normal dialogue Subtitle and DS Settings Descriptive video service Is a secondary audio track that provides a description of the scene for the visually impaired Subtitles OTT conj inch French Do f LI I 1 D r si Return ta Main Menu 2 2 Restore Default Subt D S5 Settings Figure 18 Subtitle and DVS Settings Menu Screen High Definition DVR DCX3510 M e Installation Manual 46 365 095 17066 1 Configuring the User Settings Q Table 8 Subtitle and DVS Settings Field Descriptions Setting Description Subtitles Language Descriptive Video Service Return To Main Menu Restore Default
38. d or cannot be retrieved or if DOCSIS is not enabled 000 is displayed Symbol Rate The upstream channel symbol rate in mega symbols per second If the value is invalid or cannot be retrieved or if DOCSIS is not enabled 0 000 is displayed Known MAC Displays up to 32 MAC addresses learned by the DCX3510 M cable modem Addresses including the Set Top MAC and future MAC addresses assigned by DSG in hexadecimal format xXx xx Xx XX Xx xx on two screens if necessary If the value is invalid or cannot be retrieved or if DOCSIS is not enabled no values are displayed High Definition DVR DCX3510 M Installation Manual 85 365 095 1 7066 x 1 Diagnostics Q Application Specific Information This diagnostic displays information about application servers APPLICATION SPECIFIC INFORMATION NO ADDITIONAL INFORMATION SERVER 1 NAME SRV 1 IP ADDR SERVER 2 NAME SRV 2 IP ADDR SERVER 3 NAME SRV 3 IP ADDR SERVER 4 NAME SRV 4 IP ADDR SERVER 5 NAME SRV 5 IP ADDR Figure 43 Application Specific Information Diagnostic Screen Table 24 Application Specific Information Diagnostic Field Descriptions Field Description Server Name The application server name of up to 14 alphanumeric characters It is blank if the value is Invalid or no value can be retrieved Srvr IP Addr The application server s IP address in dotted decimal format xxx xxx xxx xxx the range of each xxx is from O to 255 It is blank if the value i
39. download PID awaiting data PEND CONNECT TryingToConnect Trying to connect ID The object identifier LO The Local Origination states whether the object is located locally on the set top High Definition DVR DCX3510 M Installation Manual K 365 095 1 7066 x 1 Diagnostics Q Memory Configuration This diagnostic displays the DCX3510 M memory configuration The information is updated when you display the diagnostic MEMORY CONFIGURATION SYSTEM RAM 768 MB FLASH 64 MB NVRAM N A Figure 38 Memory Configuration Diagnostic Screen Note There is no front panel display for this diagnostic Table 19 Memory Configuration Diagnostic Field Descriptions Field Description System RAM The allocated system RAM in MB Flash The allocated flash memory in MB NVRAM The allocated NVRAM in KB Audio Video Status Audio Video Status diagnostics display information regarding audio and video content and settings configured for the set top High Definition DVR DCX3510 M Installation Manual 74 365 095 1 7066 x 1 Diagnostics Q AUDIO VIDEO STATUS SPDIF DOLBY DIGITAL 3 2 LFE Dolby Volume OFF Audio Mute ON Video Mute MUTED Captions Detected N A N A Primary Lang Digital Subtitles Status Enabled NO ISO Lang Enhanced NO Rendered PIP Focus N A OUTPUT FORMAT N A INPUT SOURCE IB TUNER 1 ADP LOCK AUDIO MODE VP LOCK YES INPUT FORMAT 4 3 704x4801 30 Figure 39 Audio Video Status Diagnostic Scree
40. ebe eMe ci peer ec NER 50 EE Fol ote qu c NIENTE em 51 Ste Scr ca ae ec nce E T 53 Uh E gle OOB ota 10 came nme ne E ne eee le eee ae nee E ee nn ere er 55 Adile Tuner el a 10 g EE Tm 57 MA AG Rel IRE CONT OO EO A mE 59 Bap ies cO TET 61 Separable Security 2 0 cc cccecccecceeeeeeeeceeeeeeaeeeeeeeeee essen HI e hn e nnn nnne nsn rn einn n ns e nsns rn nnns enne nn nia 63 Cument Channel eebe 65 Fe CS Ups Te A METRE 68 NN NE m 70 Memory eee rie Emm eee nee nee Fee 74 PO VS EEN 74 BUG Vi E 78 Bis din EI om Duve Sia INNER 80 BS EST 83 Application Specific Information essssessssssesn m mm nmn nn nnne rn ne nnn nnn 96 uz ieu E 97 OIE CPS FOIA MT oom 90 Ree E e Ce WEE 92 High Definition DVR DCX3510 M e Installation Manual 365 095 1 7066 x 1 Tables Q Tables Table 1 DVR recording DEE 7 Table 2 Audio Connection Ee e EE 16 Table 3 Operational check porocedures HI Ime nnne nnn 31 Table 4 User Settings Main Menu Field Descriptions sssssssem RH 35 Table 5 Native Mode Settings Field Descriptions nee 39 Table 6 Additional HDMI Settings Field Descnptons e 42 Table 7 Additional Closed Caption Settings Field Descriptions sssisesiesrresrrerrerrrerrrerrerrrerren 45 Table 8 Subtitle and DVS Settings Field Descriptions geste eer 47 Table 9 Advanced Audio Video Settings Field DescriptionS estan eetaneeeas 49 Table 10 General Status Diagnostic Field Descnptons e 52 T
41. ed in the Auto Discover List Service group ID count of successful tunes to switched services count of short term tune failures over the last 24 hours count of long term tune failures RF Modem Upstream This diagnostic displays the RF modem status if an RF modem is installed in the DCX3510 M The information is updated each time the DCX3510 M displays this diagnostic RF MODEM STATUS CONFIGURED CENTER FREQUENCY 0008 096 MHz REQUESTED POWER LEVEL 060 dB ACTUAL POWER LEVEL INVALID REPORT BACK ADDRESS 0x000005 Figure 34 RF Upstream Modem Diagnostic Screen High Definition DVR DCX3510 M Installation Manual 68 365 095 17066 1 Diagnostics Frequency Decimal point Frequency in Alternating with P eg Power level Power level in dB blank if modem not confiaured Figure 35 RF Upstream Modem Front Panel Display High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 Diagnostics Q Table 17 RF Upstream Modem Diagnostic Field Descriptions Field Description Status CONFIGURED or NOT CONFIGURED Center The RF modem center frequency is displayed on the OSD and front panel in MHZ Frequency Requested The value in dB assigned to the DCX3510 M during RF leveling which is blank if it is not Power configured Level Actual The power level is displayed in dB on the OSD and front panel or is blank if the power level Power has not been set Level Report Displayed in 4 byte hexadecimal f
42. eens DOCSIS MAC addresses Cable Modem Set top Box Downstream Channel Carrier Lock Frequency EKG Mode Power Level Upstream Channel Frequency Mode Channel ID Power Level Symbol Rate AAA Scroll Up AAA 00 00 00 00 00 00 0 0 00 00 00 00 00 00 000 d m 0 000 MSyn sec Page 2 of 3 vvv Scroll Down vvv Table 23 DOCSIS Status Diagnostic Field Descriptions Field Description DOCSIS Enabled For a DOCSIS enabled set top YES Otherwise NO Acquire DS Channel The DOCSIS downstream channel acquisition status e YES The downstream channel is acquired e NO The set top is acquiring the downstream channel e N A The value is invalid cannot be retrieved or DOCSIS is not enabled Obtain US The DOCSIS upstream channel descriptor UCD acquisition status Parameters e YES The UCD is acquired e NO The set top is acquiring the UCD or the downstream channel High Definition DVR DCX3510 M Installation Manual 365 095 17066 1 83 Diagnostics Q Field Description e N A The value is invalid or cannot be retrieved or DOCSIS is not enabled Establish IP Displays whether the cable modem has acquired its IP address typically from a Connectivity Dynamic Host Configuration Protocol DHCP server e YES The IP address is acquired e NO The set top is acquiring its IP address e N A The value is invalid or cannot be retrieved or DOCSIS is not enabled Obtain
43. en established displays an estimate of the carrier signal to noise ratio in dB with an explanation GOOD Good value FAIR Marginal signal level check the signal POOR Unusable signal INVALID Invalid AGC value AGC When carrier lock has been established displays an estimate of the AGC as a percentage with an explanation GOOD Good value FAIR Marginal signal level check the signal POOR Unusable signal INVALID Invalid AGC value EMM Provider ID Displays the conditional access stream for the DCX3510 M in hexadecimal EMM PID Displays the packet identifier PID stream the DCX3510 M tunes to for EMM data in High Definition DVR DCX3510 M Installation Manual 56 365 095 17066 1 Diagnostics Q Field Description hexadecimal Network PID Displays the network PID to which the DCX3510 M is tuned to receive network messages in hexadecimal Hunt Mode The hunt mode includes Hunted None Round Robin RR Search SRCH Fixed Frequency FIX or EMM Provider ID EMM LKC The last known carrier is the last valid OOB frequency displayed in MHz and ranges from 70 to 130 MHz with the specific values of 75 25 104 20 72 75 92 25 98 25 107 25 107 40 110 25 116 25 and 103 75 LKC will remain blank during hunting if a valid carrier has not been found and will be populated once a valid OOB is found Agile OOB Tuner Hunting Manually select an OOB frequency by pressing the Menu button while in the O
44. enters hunt mode It can be 54 to 860 MHz If the value is invalid or cannot be retrieved Carrier Lock is No if DOCSIS is not enabled N A is displayed Mode The DOCSIS downstream channel modulation QAM 64 or QAM 256 If the value is invalid or cannot be retrieved Carrier Lock is No if DOCSIS is not enabled 000 is displayed Power Level The downstream channel power level in dBmV If the value is invalid or cannot be retrieved Carrier Lock is No if DOCSIS is not enabled 000 is displayed SNR The estimated downstream channel carrier signal to noise ratio in the format xx x dB It is the value reported as SNR in the MIB If the value is invalid or cannot be retrieved Carrier Lock is No if DOCSIS is not enabled 00 0 is displayed Upstream Channel carries data from the set top to the headend Frequency The center frequency of the channel to which the DOCSIS upstream channel receiver is tuned It can be 5 to 42 MHz If the value is invalid or cannot be retrieved Carrier Lock is No if DOCSIS is not enabled N A is displayed Mode The DOCSIS upstream channel modulation OPSK OAM 8 QAM 16 OAM 32 OAM 64 or OAM 128 If the value is invalid or cannot be retrieved or if DOCSIS is not enabled N A is displayed Channel ID The upstream channel identifier O to 255 If the value is invalid or cannot be retrieved or if DOCSIS is not enabled N A is displayed Power Level The upstream channel power level in dBmV If the value is invali
45. es in the DCX3510 M remaining to be polled It can be an integer from 0 to 63 Unack The number of reports that have not been acknowledged by the controller It is an integer Last Seq The last acknowledged sequence number of a purchase sent by the controller It is a 16 Num bit unsigned hexadecimal number Last RB Time The last time the DCX3510 M attempted to report back purchases to the controller in GPS seconds IPPV Status If IPPV is enabled the IPPV status indicator is on If IPPV is disabled the IPPV status indicator Is off Prep CMD Last Prepare for Poll Command sequence number and time of the last prepare for poll request command that was sent by the controller Note that each requesting process maintains an independent sequence of poll requests to uniquely identify the poll responses Prep ACK Last Prepare for Poll Acknowledge sequence number and time of the last Report Purchase request sent by the controller Poll Request Sequence number and time of the last send poll buffer command that was sent by the controller Poll sequence number and time of the last Poll Acknowledge message sent by the controller Acknowledge Stack Unit Unit used in purchase processing Show Count Count used in purchase processing Credit Total Credit used for purchase processing High Definition DVR DCX3510 M Installation Manual 54 365 095 17066 1 Diagnostics Q Field Description Debit Total Debit used for purchase processing
46. f no device is connected to the HDMI port or if the value is invalid or cannot be retrieved e Device Connected Indicates whether a device is connected to the HDMI port Yes or No e Repeater Indicates whether the connected device is a repeater Yes or No e Video Xmission transmission Indicates whether the DCX3510 M is transmitting video over the HDMI port Not Active or Active e HDCP Enabled Indicates whether the DCX3510 M is using HDCP to encrypt video transmitted over the HDMI link Yes or No If the Video Xmission status is Not Active the HDCP Enabled status is No e Output Format Indicates the timing format of the video sent through HDMI e 1920 x 1080 1920 pixels wide by 1080 pixels high interlaced e 1280 x 720p 1280 pixels wide by 720 pixels high progressive e 20 x 480p 720 pixels wide by 480 pixels high progressive e 20 x 480i 720 pixels wide by 480 pixels high interlaced e 640 x 480p 640 pixels wide by 480 pixels high progressive Aspect Ratio Indicates the aspect ratio of the video sent through HDMI 4 3 or 16 9 EDID Data Indicates the video timing formats that were read from the Extended Display Identification Data EDID register for the connected device in particular the detailed timing description blocks The list displays all of the formats that the DCX3510 M could read up to a maximum of 12 formats If the DCX3510 M cannot read any formats EDID Data is
47. finition DVR DCX3510 M Installation Manual 16 365 095 17066 1 Installation Q Installation Overview 1 Determine if you are connecting to a a High Definition TV or monitor e Use the component video YPbPr HDMI or IEEE 1394 outputs No other video connection supports HDTV e lf the TV has a DVI input connect a DVI to HDMI adapter or cable to the HDMI out connector on the DCX set top instead of the IEEE 1394 connection and the DVI HDTV connector on the TV b Standard Definition TV Connect the composite video using a composite RCA phono cable 2 Determine if you are connecting the audio to a home theater receiver or directly to the TV a Foran HDMI or IEEE 1394 video connection no additional audio connections to the TV are required b Ifthe receiver or TV has a digital audio S PDIF input use the digital audio optical S PDIF output Otherwise use the baseband left and right audio out outputs 3 Locate the cabling diagram s that best match the subscriber s configuration Connect the audio and video cables in a manner matching that diagram 5 Determine if you are connecting to a data device see Data Device Connections For installation details refer to the instructions included with the data device 6 Connect the cable terminal to the coaxial cable wall outlet Perform the operational check for the remote control Optimize the High Definition settings See Configuring the User Settings in this m
48. ftware and indicates if the output video is in the mute state by displaying On or Off followed by the mute method Methods include OSD Display UNMUTED Description Displayed if the mute method is not selected MUTE to STILL Displayed if the mute method includes stopping video and MUTE to BLACK presenting a still frame similar to a pause function Displayed if mute method presents a black screen Captions The captions mode displays captions present on the service Note The caption options are set via the User Setting Menu where the subscriber can enable closed captions and select options 1 Caption Row Caption Detected OSD Display 708 Description EIA 708 captions detected 608 EIA 608 captions detected 608 and 708 Both EIA 608 and EIA 708 captions detected None No captions detected 2 4 Caption Row Caption Options Set followed by Service Selected 365 095 1 7066 x 1 OSD Display Description 708 Set EIA 708 captions enabled with options set by user 998 Default EIA 708 captions enabled with no options set by user 608 Set EIA 608 captions enabled with options set by user 608 Default EIA 608 captions enabled with no options set by user None Set Captions detected but not enabled OSD Display Definition CC 1 Closed Caption service CC 1 default KE 2 Closed Caption service CC 2 EB Closed CaptionserviceCC3 sss CC 4 Closed Caption service CC 4
49. gh Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 Introduction Q Calling for Repairs If a Motorola set top requires repair service please call one of the following Motorola Authorized Service Centers Company From USA or Canada Outside USA or Canada World Wide Digital 1 800 227 0450 1 956 541 0600 Teleplan 1 800 352 5274 1 302 322 6088 To ensure efficient service request a Return for Service Authorization RSA number Be sure to display the RSA number prominently on all equipment boxes The Service Center will provide the shipping address of the location performing your repairs To ship your equipment for repair e Pack the unit securely if possible in its original factory shipping carton e Print or display the RSA number so it is easily visible on all equipment boxes e Enclose a note describing the exact problem Complete and enclose the checklist provided with the unit e Ship the unit PREPAID to the address provided by the Service Center High Definition DVR DCX3510 M Installation Manual 365 095 1 7066 x 1 Overview Q Overview Front Panel The DCX3510 is streamlined with only a mechanical power button on the front panel to turn the set top on and off Certain functions such as those requiring a numeric entry or accessing menus require a remote control DCX3510 M Figure 2 Front panel Number Description 1 Power Turns the set top on and off standby High Defini
50. gs that can be adjusted If no HDMI device is connected to the DCX3510 M the default User Settings menu appears as follows User Settings Menu TY Type 16 9 YPbPr Output 10801 4 3 Override 4801 Closed Captions Disabled Subtitle and DS Settings gt gt gt Advanced Audio Video Settings gt gt gt Front Panel Brightness Restore All Defaults Menu Version 3 3 Figure 12 Default User Settings Menu No HDMI Connection If the DCX3510 M is connected via HDMI to a display device such as a television the default User Settings menu is updated to reflect this information The YPbPr Output menu option is replaced with the HDMI YPbPr Output menu option as follows High Definition DVR DCX3510 M e Installation Manual 33 365 095 1 7066 x 1 Configuring the User Settings Q User Settings Menu Tv Type 16 9 HOMI YPbPr Output 10801 4 3 Override 450 Closed Captions Disabled Subtitle and DYS Settings gt gt gt Advanced Audio Video Settings gt gt gt Front Panel Brightness Normal Pestore All Defaults Menu Yersion 3 3 Figure 13 Default User Settings Menu With HDMI Connection Use the remote control cursor keys to navigate the on screen menus as follows e Press the A and V keys to highlight the setting you wish to change e Press the gt key to select an option e loexit the setting and move to another setting press the A or V key User Settings Menu TY Type 16 9 4 3 Letterbox 4 3 Pan Scan YPbPr O
51. gure 21 General Status Diagnostic Screen High Definition DVR DCX3510 M e Installation Manual 51 365 095 17066 1 Diagnostics Environment code Error code Figure 22 Example General Status display no error Table 10 General Status Diagnostic Field Descriptions Field Description Error Error codes display on the LED and OSD when an error occurs If multiple errors occur the last recorded error is displayed Error Code Description EPOO No error EP01 Not connected EFC DRAM error EP04 SRAM error EPO7 ROM verification failure EPO8 RAM test failure EPO9 Battery test failure EP11 Invalid unit address EP12 Power on self test failure EP14 GITV startup failure EP15 TSI structure corrupt EP18 Driver initialization failure Connected State A DCX operations connect or disconnect message determines whether the DCX3510 M is CONNECTED or DISCONNECTED Platform ID A unique 16 bit hexadecimal number that identifies the platform image also called the ROM ID Family ID The manufacturer and product family in hexadecimal Model ID The model in hexadecimal High Definition DVR DCX3510 M Installation Manual 365 095 17066 1 52 Diagnostics Q Field Description Remod Chan N A Set top Local Time The current time setting on set top DST Active Daylight Saving Time Yes indicates the DST is active No indicates the DST is disabled Time Zone Time Zone is selected on the set top DST Entry Time The Date a
52. hat overlay the video programming or fill the entire television screen Common examples include on screen menus such as the User Setting menu closed captions and IPG The DCX3510 M overlays these graphics whenever you open a menu enable closed captions or scroll through a program grid On screen graphics are available for all DCX3510 M video outputs except IEEE 1394 High Definition DVR DCX3510 M Installation Manual 365 095 1 7066 x 1 49 Diagnostics Q Diagnostics Diagnostics are displayed on the on screen display OSD and front panel display They confirm proper installation including e Checking error states and signal integrity e identifying the cable terminal on the network e Verifying communications with the headend For the diagnostics described in this section e All indicators are in decimal notation unless otherwise noted e All signal level and quality indicators use a 1 to 100 scale unless otherwise noted e All sample displays are illustrative actual data may differ from the examples Using the Diagnostics To use the diagnostics 1 Ensure that the DCX3510 M is installed with the Thin Client software and that it is connected to an AC outlet 2 Ensure the set top is powered on 3 Press power to put the set top in stand by mode Within two 2 seconds press select on the remote control to enable the diagnostic mode 4 The Diagnostics main menu is displayed on the OSD and d01 is disp
53. he AUDIO OUT L and R connectors on the DCX3510 M and the INPUT AUDIO L and R connectors on the VCR DVD Recorder 2 Connect a video cable to the VIDEO OUT connector on the DCX3510 M and the INPUT VIDEO connector on the VCR DVD Recorder 3 Connect a stereo audio cable to the OUTPUT AUDIO L and R connectors on the VCR DVD Recorder and the INPUT AUDIO L and R connectors on the SDTV 4 Connect a video cable to the OUTPUT VIDEO connector on the VCR DVD Recorder and the INPUT VIDEO connector on the SDIV Note These video connection methods do not support HD video If there is an HDTV see Connecting an HDTV Separate Video Audio Connections High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 25 Installation L R audio Video composite DCX3510 M m UHT jr HET RET DNI o A VEHIT rum mun Du Se Standard Definition TV INPUT AUDIO LEFT INPUT OUTPUT CABLE AUDIO RIGHT ANTENNA IN VIBES AUDIO eee ee eoe eoe L R L R VIDEO CABLE ToTV ANTENNA IN S VIDEO VCR DVD Recorder Figure 8 Connecting a Standard Definition TV SDTV and VCR DVD Recorder High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 Installation e Connecting an A V Receiver SDTV and VCR k Connect a stereo audio cable to the AUDIO OUT L R connectors on the DCX3510 M series set top and the INPUT L R connectors on the A V receiver Connect a comp
54. he Host Device Certificate Data ID A value generated by the CableCARD for the Pairing report Validation e UKNOWN if a Validation message was not received by the product e VALID or INVALID as set by the Host Validation Message received from the headend BINDING if the CableCARD is busy with the binding authentication process NOT BOUND if Card validation status is not bound for CableCARD reasons HOST CERTIFICATE INVALID if the status is not bound because the Host Certificate was invalid e HOST SIGN FAILED if status is not bound because of failure to verify Host s SIGN e AUTH KEY FAILED if status is not bound because of failure to match AuthKey from the Host Device e FAILED if binding failed for other reasons Pairing Rpt Set to MMI or Reportback as received by a message from the headend or set to Method Unknown if the headend message was not received High Definition DVR DCX3510 M Installation Manual 63 365 095 17066 1 Diagnostics MSO Phone MSO Phone Number as configured at the headend Number CableCARD Object Name Code object name executing on the CableCARD Object Ver Code object version executing on the CableCARD Manufacturer CableCARD manufacturer HW Version Version number provided by the CableCARD Boot Version Version number provided by the CableCARD 2nd Version Version number provided by the CableCARD Serial Number serial number fo the CableCARD MAC Address MAC Address of the CableCARD High Definition
55. home and other limited viewing uses only unless otherwise authorized by Rovi Reverse engineering or disassembly is prohibited All other product or service names are the property of their respective owners All other product or service names are the property of their respective owners Copyright 2011 Multimedia over Coax Alliance All Rights Reserved MoCA and the MoCA logo is a trademark of Multimedia over Coax Alliance The Multimedia over Coax Alliance MoCA www mocalliance org is an open standard body promoting networking of digital video and entertainment through existing coaxial cable in the home Safety amp Regulatory Information Q Safety amp Regulatory Information IMPORTANT SAFETY INSTRUCTIONS e ead these instructions e Keep these instructions e Heed all warnings e Follow all instructions e Donotuse this apparatus near water e Lean only with dry cloth e Donot block any ventilation openings Install in accordance with the manufacturer s instructions e Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat e Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong is provided for your safety If the provided plug does not fit into your outle
56. ication server e UNKNOWN The socket state is invalid or unknown High Definition DVR DCX3510 M Installation Manual 365 095 17066 1 89 Diagnostics Connected Home e This diagnostic displays the connectivity and status of the Connect Home Network AAA Scroll Up AAA AAA Scroll Up AAA Connected Home Status Connected Home Status RF Freq N A MOCA N A RF Freq N A MOCA N A RF Password RF Password Nodes Dev Ses Ver MAC IP Nodes Dev Ses Ver MAC IP Page 1 of 5 vvv Scroll Down vvv Page 2 of 5 vvv Scroll Down vvv AAA Scroll Up AAA Connected Home Status Connected Home Link Status RF Freq N A MOCA N A Tx Data Rate Between Nodes Mbps RF Password Collecting Data N A Nodes Dev Ses Ver MAC IP To Node D 1 2 3 4 From Node 0 dr dr dr N A d N A gr ge dr 2 N A 3 N A 4 N A 5 N A 6 N A 7 N A Page 3 of 5 vvv Scroll Down vvv Page 4 of 5 vvv Scroll Down vvv 6 Connected Home Link Status Tx_Data Rate Between Nodes Mbps Collecting Data N A To Node 5 6 7 From Node O N A N A N A l N A N A N A 2 N A N A N A 3 N A N A N A 4 N A N A N A 5 dr Te dr N A N A 6 N A de dede N A 7 N A N A Hkt Page 5 of 5 vvv Scroll Down vvv Figure 46 Connected Home Diagnostic Screens High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 Diagnostics Q Table 26 Connected Home Diagnostic Field Descriptions Fie
57. ing it at a new subscriber location Cold Reset Procedure This section describes the Cold Reset procedure for Motorola s DCX3510 M set top The cold reset is generally used by operational and field personnel to accomplish the following e Restore the set top to a known state e Clear channel maps and application settings e Remove application and software objects above the platform code e Clear the Out of Band OOB Last Known Carrier LKC and force the units to hunt for a new OOB control channel Remote Control Cold Reset 1 Remove the set top from its packaging 2 Apply AC power to the set top 3 Point the remote control at the set top and press the SELECT key The POWER LED on the front panel begins to flash slowly 4 Release the SELECT key D Within 2 seconds press the 3 key on the remote control The POWER LED flashes quickly 6 Within 2 seconds press the 2 key on the remote control The POWER LED will flash slowly Within 2 seconds press the 8 key on the remote control The POWER and MESSAGE LEDs flash two times and the set top performs a cold reset operation High Definition DVR DCX3510 M e Installation Manual 13 365 095 17066 1 Installation Q Clearing the Hard Drive On a previously used cable terminal delete all recorded programs from the hard drive before installing it at a new subscriber location This prevents the new subscriber from viewing programming they may not have purchased or may no
58. ings option presents a new menu screen with settings specific to Native Mode operation These settings are discussed in more detail below The Native Mode Settings option is only available when the HDMI YPbPr Output setting is set to Native Otherwise the Native Mode Settings option is disabled and can t be selected in the menu Available whenever an HDMI device is connected to the DCX3510 M Selecting this option presents a new menu screen with settings specific to the HDMI connection These settings are discussed in more detail below If no HDMI device is connected to the DCX3510 M this option is disabled and can t be selected in the menu Turns closed captions off or on When this option is set to Disabled the DCX3510 M does not render draw closed captions on any video output When this option is set to Enabled the DCX3510 M renders draws closed captions on all video outputs if closed captions are included in the program Disabled is the default setting High Definition DVR DCX3510 M Installation Manual 36 365 095 17066 1 Configuring the User Settings Q Setting Description Additional Allows you to customize the style and appearance of closed captions Closed Selecting this presents a new menu screen with settings specific to closed Caption captions including font style color and size These settings are discussed in Settings more detail below The Additional Closed Caption Settings option is only available when
59. ional Closed Caption Settings Menu Gcreen 44 Figure 18 Subtitle and DVS Settings Menu Gcreen enne nnne 46 Figure 19 Advanced Audio Video Settings Menu Screen 48 Figure 20 Diagnostic Main Menu Screen E 51 Figure 21 General Status Diagnostic Screen s sssissiiesriusrirerirrsriuerirerrrrerirerrrtrrrrerirerrrrerrrern 51 Figure 22 Example General Status display no error ssesssssssss 52 Figure 23 Purchase Status Diagnostic Gcreen eee hene 53 Figure 24 Front panel display for Purchase Status dagnmostc 54 Figure 25 OOB Status DIagrioOSti C SCRECH EE 55 Figure 26 Front panel display for the OOB dagonoenc 55 Figure 27 In Band Status Diagnostic Screen sssssssssssssssssssseeee enne hene nene innen nnns nnns 59 Figure 28 Front panel display for in band diagnostic sssssssss 59 Figure 29 Unit Address Diagnostic SCLC SE 61 Figure 30 Front panel display of a unit address 61 Figure 31 Separable Security Diagnostic Screen 63 Figure 32 Current Channel Status Diagnostic Screens esesssssssssssssee enne 65 Figure 33 Current Channel Status Front Panel Displavs 65 Figure 34 RF Upstream Modem Diagnostic Gcreen nnne 68 Figure 35 RF Upstream Modem Front Panel Display 69 Figure 36 Code Modules Diagnostic Screen 70 Figure 37 Front Panel Display For Code Modules eeeeeeeeeeseeneseaneseaneeeas 71 Figure 38 Memory Configuration Diagnostic Screen ssssesssssssss nenne
60. ir default values If you are the HDMI connection to your television the checklist will be automatically customized according to the supported formats reported by the television If you are using the Component Video YPbPr connection to your television the checklist will have only the 1080i and 480i formats selected Return to Main Selecting this option will return you to the User Settings Menu main screen Menu High Definition DVR DCX3510 M Installation Manual 365 095 1 7066 x 1 Configuring the User Settings Q Additional HDMI Settings Screen The Additional HDMI Settings menu configures advanced options that affect the operation of the DCX3510 M with other HDMI and DVI display devices Adjustable options include display mode color space audio output mode and audio lip sync delay Additional HOMI Settings NOTE Changing these values may result in lass of audio and or viden HOMISD I Mode HOMI DI Color Space YCC 4 4 4 RGB Audio Output Auto L PCM Pass Through Lip Svnc Auto Off Manual E x rel f r if m L A III 4 jd 11 i Iu Lt of abl D LIII E J p p Je A ch CLE I d Return ta Main Menu gt 23 Pestore Default HOMI Settings Figure 16 Additional HDMI Settings Screen High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 Configuring the User Settings Q Table 6 Additional HDMI Settings Field Descriptions Setting Description HDMI DVI Mode Allows
61. is displayed when the UPM is not configured or if it is unknown Upstream ID A four digit decimal value from 0000 to 9999 assigned by the DAC 6000 to the DCX3510 M 0000 is displayed if the Upstream ID is not configured or if it is unknown Downstream ID A four digit decimal value from 0000 to 9999 assigned by the DAC 6000 to the DCX3510 M 0000 is displayed if the Downstream ID is not configured or if it is unknown State The interactive status of the DCX3510 M Front Panel OSD Description U UNCONFIG The DCX3510 M is not configured for the interactive system and the platform should run as pre interactive C MAC_CONNECT The DCX3510 M is waiting to establish a connection to the MAC PID Stream Front Panel OSD Description dc INIT_WAIT_DC_OR_C The DCX3510 M is in the interactive initialization state and waiting for the default configuration or the contention channel list messages IL WAIT_LM_ACK The DCX3510 M is in the interactive initialization state and waiting for Link Management Response ACK for Local Address Message SO WAIT_SO_ACK The DCX3510 M is in the interactive initialization state and waiting for a Sign On acknowledgement I LA WAIT LA OR SO The DCX3510 M is in the interactive initialization state and waiting for Logical Address or Sign On with verification Frequency message High Definition DVR DCX3510 M Installation Manual 88 365 095 1 7066 x 1 Diagnostics o Field Description SCH INIT STOPPED
62. isabled and can t be selected from the menu the software installed on the DCX3510 M can t support the DVS feature Returns you to the User Settings Menu main screen To reset all of the Subtitle and DVS settings to their default values navigate to Subt DVS this option and press ek key Settings High Definition DVR DCX3510 M Installation Manual 47 Configuring the User Settings Q Advanced Audio Video Settings Screen The Advanced Audio Video Settings menu customizes several advanced audio and video features of the DCX3510 M most notably the Dolby Volume feature and the Video Sharpness feature The Dolby Volume feature provides volume normalization across channels programs and commercials Normalization is a process where the different volume levels across channels programs and commercials are adjusted to the same approximate output volume As a result sudden volume changes are reduced and the overall volume output of the DCX3510 M is more consistent The Video Sharpness feature softens or sharpens Standard Definition SD programs when viewed on either the HDMI or Component Video YPbPr outputs When SD programs are viewed on a large screen television picture quality can suffer because noise and other imperfections in the picture can be magnified on the large display The Video Sharpness feature can be used to soften the picture and reduce the appearance of these imperfections Advanced Audio Video Settings Dolby Volume off
63. isting in the foregoing and all adaptations to and modifications of the foregoing shall at all times remain with Motorola and its third party licensors Motorola retains all rights not expressly licensed under this License The Software including any images graphics photographs animation video audio music and text incorporated therein is owned by Motorola or its third party licensors and is protected by United States copyright laws and international treaty provisions Except as otherwise expressly provided in this License the copying reproduction distribution or preparation of derivative works of the Software any portion of the Product or the documentation is High Definition DVR DCX3510 M e Installation Manual IV 365 095 1 7066 x 1 Software License Q strictly prohibited by such laws and treaty provisions Nothing in this License constitutes a waiver of Motorola s rights under United States copyright law This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of Pennsylvania without reference to conflict of laws principles THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License Motorola is not responsible for any third party software that is provided as a bundled application or otherwise with the Software or that is downloaded to or otherwise installed on the Product U S GOVERNMENT RESTRICTED RIGHTS The Product and documentation is pr
64. ital Plus 7 1 from the center surround sound In some cases the programs may only contain left and and or surround right stereo audio SE of 2 e Verify that the S PDIF cable optical is firmly connected to the DCX3510 SI MEAT M and the home theater receiver deser ome Verify that the home theater receiver is set to a Surround sound audio DCX3510 M mode Dolby Pro Logic Dolby Pro Logic II Dolby Pro Logic I x e Verify that the receiver is properly configured to work with all connected speakers High Definition DVR DCX3510 M Installation Manual 92 365 095 17066 1 Problem Possible Solution There is no video e Verify that the TV is powered on and set to the appropriate input source Troubleshooting on the TV screen No graphics or program guides appear on the screen No closed captions display There are black bars to the right and left of the picture There are black bars above and below the picture 365 095 1 7066 x 1 for the DCX3510 M Verify that the DCX3510 M is powered on and tuned to an authorized cable channel Verify that all video cables between the DCX3510 M and the TV are firmly connected Verify that the coaxial cable feed is firmly connected to the DCX3510 M and the wall jack If the DCX3510 M video output is connected to a home theater unit verify that the home theater unit is powered on and set to the appropriate input source If the DCX3510 M video output is connected to a TV thr
65. latory Information Q 3 inch minimum VENTILATE Unit must be installed KNN on a hard flat surface Ee and not on top of another electronic device During Installation e Do not place the terminal in an enclosed area where the cooling vents are blocked or impede the flow of air through the ventilation openings e Install the terminal so that its position does not interfere with its proper ventilation For example do not place the terminal on a bed sofa rug or similar surface that could block the ventilation openings e Install the terminal away from heat sources such as radiators heat registers and stoves Installation of the terminal near consumer electronics devices such as stereo receiver amplifiers and televisions is permitted as long as the air surrounding the terminal does not exceed 40 C 104 F e Place the terminal on a flat surface not prone to vibration or impact e Donotinstall the terminal in an area where condensation occurs e o prevent the temporary loss of guide data and cause a temporarily non responding terminal do not plug the AC power cord into a switched power outlet e o avoid shock and vibration damage to the internal hard drive do not move the terminal while it is plugged in e loallow the hard drive to spin down and park its heads wait at least 10 seconds after disconnecting power before moving the terminal FCC Compliance Note This equipment has been tested and found to comply wi
66. layed on the front panel du You can use the following keys on the remote control to navigate the diagnostics menus e Press channel A channel V cursor A or cursor V to select dO1 through E e Press cursor d cursor gt select or enter to execute the selected diagnostic e Select E from the main menu or press power to exit High Definition DVR DCX3510 M e Installation Manual 50 365 095 17066 1 Diagnostics Q DIAGNOSTICS GENERAL STATUS PURCHASE POLL STATUS OOB STATUS INBAND STATUS UNIT ADDRESS SECURITY CURRENT CHANNEL STATUS UPSTREAM STATUS CODE MODULES MEMORY CONFIG AUDIO VIDEO STATUS INTERFACE PORT STATUS USER SETTING STATUS DVR HDD STATUS DOCSIS STATUS APPLICATION SPECIFIC INFORMATION INTERACTIVE STATUS CONNECTED HOME KEYPAD LED EXIT Figure 20 Diagnostic Main Menu Screen General Status This diagnostic displays system status information on the OSD and front panel The information is updated each time the diagnostic is displayed GENERAL STATUS ERROR EPOO CONNECTED DES PLATFORM ID 0x0812 MAPPED PLATFORMID 0x0812 FAMILY ID 0x001D MODEL ID OxECO4 REMOD CHANNEL 03 SETTOP LOCAL TIME Nov 04 2010 14 20 15 DST ACTIVE NO TIME ZONE GMT 05 00 DST ENTRY TIME Apr 03 2011 07 00 00 GMT DST EXIT TIME Oct 30 2011 06 00 00 GMT CURRENT GPS TIME Nov 04 2010 19 20 15 COUNTRY CODE USA 1 UNITED STATES TOTAL RUN TIME 4H 50M STANDBY TIME 1 LOW POWER TIME X OX Fi
67. ld Description RF Freq Frequency on which the Connected Home network is communicating MoCA MoCA network status RF Password RF Password is used when the MoCA network has privacy enabled Nodes Node number for each member of network Dev Ses Ver Number of active content sessions running on each member of network MAC IP Hardware and Network addresses for each member of the network Collecting Displays whether data collecting is taking place on the network Data To Node Nodes currently sending data over the network From Node Nodes currently receiving data over the network High Definition DVR DCX3510 M Installation Manual 91 365 095 1 7066 x 1 Troubleshooting Q Troubleshooting The following information can help troubleshoot some more common issues If problems still occur after performing the diagnostics call the TRC for assistance as described in the Introduction section of this manual Problem Possible Solution The DCX3510 M e Verify that the AC power cord is connected to the DCX3510 M and an will not power on AC outlet Unplug the DCX3510 M from the AC outlet plug it back in and then press the POWER button If the DCX3510 M is connected to a switched outlet on another unit verify that that unit is powered on Unplug the power cord from the DCX3510 M s AC outlet plug it back it in and then press the POWER button It is recommended to use an unswitched outlet if possible Press the POWER button on the DCX3510
68. lticast addresses in hardware and any message matching one of the four is processed Messages not matching the multicast address are discarded Serial Number The Host Serial Number is displayed on the Unit Address diagnostic screen MAC Addresses The MAC addresses are stored in protected flash and displayed in hexadecimal High Definition DVR DCX3510 M Installation Manual 62 365 095 17066 1 Diagnostics Q Separable Security This diagnostic displays information on the inserted M CARD and CableCARD Interface with the DCX Separable Security AAA Scroll Up AAA CARD Interface GOOD CableCARD ID Host ID Data ID validation VALID Pairing Rpt Method MMI MSO Phone Number UNKNOWN Cab eCARD Object Name Mcb card Object Ver 05 23 Manufacturer 0x0000 HW Version 0537971002 Boot Version 3 23 2nd Version 03 31 Serial Number MALO38FAG326 MAC Address 3C 75 4A DO 48 8D Page 2 of 2 Figure 31 Separable Security Diagnostic Screen Table 15 Separable Security Diagnostic Field Descriptions Field Description CARD Interface CableCARD Interface is a status indication of the interface between the Host and CableCARD It will indicate Good if no errors are detected Error if there is an error establishing the CableCARD interface or Unsupported CARD if the inserted CableCARD is not an M CARD CableCARD ID The unique identifier provided by the CableCARD Host ID The unique identifier in t
69. n Table 20 Audio Video Status Diagnostic Field Descriptions Field Description S PDIF Output Indicates S PDIF Mode as set by application software OSD Display Description N A Audio S PDIF mode is not applicable IEC958PCM PCM audio selected Dolby Digital Dolby Digital uses the following speaker selections 1 0 Right front or left front 2 0 Right front and left front 3 0 Right front and left front and center 2H Right front and left front and right rear or left rear 3 1 Right front and left front and center and right rear or left rear 2 2 Right front and left front and right rear and left rear 3 2 Right front and left front and center and right rear and left rear LEE Low The LFE indicates if the nomenclature low frequency effects are available in the Dolby Frequency Effect Digital audio stream as indicated if the 0 1 is present in the Dolby Digital 5 1 nomenclature for example Dolby Digital 5 1 surround Valid values include OSD Display Description 0 LFE is not available 1 LFE is available i e Dolby Digital 5 1 surround High Definition DVR DCX3510 M Installation Manual 75 365 095 1 7066 x 1 Diagnostics o Field Description Dolby Volume Indicates if Dolby Volume is turned on or off Audio Video The Audio and Video Mute Status indicates if the audio and or video have been muted Mute by the software The audio mute is either On or Off The Video Mute describes the MPEG muting method selected by the so
70. n 74 Figure 39 Audio Video Status Diagnostic Gcreen ccccccccceccce ee cece ee eeeeeeeeeeeeeeeseeeeeseeeeeaeeseenees 75 Figure 40 Interface Status Diagnostic Screens 2 0 0 ccc ccc ceccce cn ccee ee eeee ee eeeeeeeeeseeeeeseeseeseeseeaeeeenees 78 Figure 41 DVH Hard Drive Status Diagnostic SOreerns iater denen rats t rir aeree ENN 80 Figure 42 DOCSIS Status Diagnostic SGIeeris EE 83 Figure 43 Application Specific Information Diagnostic Gcreen 86 Figure 44 Interactive Status Diagnostic Screen 20 cece ccccceccce ce ecee ee eeeeaeeeeeaeeeesneseese essen eseenees 87 Figure 45 Interactive Status Front Panel DISplay iiec aerae hepate tart e b e a ud e ba kde aa 97 Figure 46 Connected Home Diagnostic Screens eene nennen nnns 90 High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 Introduction Q introduction This manual provides instructions for cable operator personnel to install the Motorola DCX3510 M All Digital High Definition Dual Tuner DVR Cable Set top This unit includes a high end processor expanded memory and enhanced graphics to support digital and on demand broadcast and interactive services It provides a full complement of interconnection options The DCX3510 M provides advanced capabilities including e Authorization and purchase of on demand programming e Dual High Definition HDTV decode of MPEG 2 MPEG 4 AVC H 264 and VC 1 e HDTV output through component video YPbPr High Definition Mul
71. nd Time the set top will begin Daylight Savings Time DST Exit Time The Date and Time the set top will end Daylight Savings Time Current GPS Time The current OOB time displayed in global positioning system GPS seconds from Jan 6 1980 It is displayed in Greenwich Mean Time GMT Country Code Country code if configured by the controller Total Run Time Total Run time in hours and minutes since last reset or power cycle Standby Time Percent of time the set top is in standby mode Low Power Time Percent of time the set top is in Low Power mode if power saving mode is enabled Purchase Status This diagnostic displays the status of subscriber event purchases on the OSD and front panel The OSD and front panel displays are updated each time this diagnostic is viewed PURCHASE POLL STATUS PURCHASES UNSENT 00 UNACK 00 LAST SEQ NUM 0000 LAST RB TIME N A IPPV STATUS DISABLED LAST POLL STATUS PREP CMD PREP ACK POLL REO POLL ACK STACK LIMIT 00000010 SHOW COUNT 00000000 CREDIT TOTAL 0000010000 DEBIT TOTAL 0000000000 Figure 23 Purchase Status Diagnostic Screen High Definition DVR DCX3510 M Installation Manual 53 365 095 1 7066 x 1 Diagnostics Q Purchase Indicator On when IPPV is Number of enabled unsent purchases Figure 24 Front panel display for Purchase Status diagnostic Table 11 Purchase Status Diagnostic Field Descriptions Field Description Unsent The number of purchas
72. olume or on the remote control to increase the volume to its upper limit control lowest level and to a comfortable level Press mute to turn the sound off Press mute again to restore the sound If the DCX3510 M does not operate properly refer to the Troubleshooting section High Definition DVR DCX3510 M Installation Manual ES 365 095 1 7066 x 1 Configuring the User Settings Q Configuring the User Settings The following describes how to configure the audio for HDMI connections SD and HD video closed caption subtitle and power settings for the DCX3501 M Before you adjust the output settings ds PA 3 4 Connect the DCX3501 M to the TV and other home entertainment devices Connect the provided power supply to the DCX3501 M and an AC power outlet Initialize the DCX3501 M and authorize it for services Turn the TV on Note When using an HDMI connection between the DCX3501 M and the television be sure to have the cable connected and the TV powered on before adjusting the video settings High Definition DVR DCX3510 M Installation Manual 32 365 095 1 7066 x 1 Configuring the User Settings Q User Settings Menu Main Screen To configure the DCX3510 M settings on the main User Settings menu screen first power off the DCX3510 M using either the remote control or the Power button and then press the MENU key on the remote control If the TV is on the on screen User Settings menu lists the DCX3510 M settin
73. ormat if configured Back Address Code Modules This diagnostic includes information about the firmware loaded in flash memory and all non volatile code versions that are installed on the DCX3510 M When the native suite is running the diagnostics of the application operating system and all associated objects should be accessible ASTB VALD Let 26 ver Boot Code 09 10 Platform Built Version 22 12 May 02 2008 16 28 49 Processor MOL Analog Secure Processor N A Object ver Status ID LO TC_CS_CD 22 12 ENABLED 0897 0 Tv Guide 75 59 ENABLED 07DA 1 Figure 36 Code Modules Diagnostic Screen High Definition DVR DCX3510 M Installation Manual 70 365 095 1 7066 x 1 Diagnostics Download data Download received indicator Number of segments remaining for download to complete Figure reflects 17012 segments Or DPC for the base platform CODE or SYS for the system object Alternating I m Ll LE J Code module identifier d m Indicator separating maior and minor Figure 37 Front Panel Display For Code Modules High Definition DVR DCX3510 M e Installation Manual 365 095 17066 x 1 Diagnostics Q Table 18 Code Modules Diagnostic Field Descriptions Field Description Boot Code The boot code version in ASCII format Platform Built The date platform software was built Version The firmware version and build date in ASCII format Processor The digital secure processor version in ASCI
74. osite connections and the coaxial digital connection The baseband connections are not necessary because the digital audio port provides a single audio interface for digital channels Note If the A V receiver includes HDMI inputs and output s then the DCX3510 M HDMI output can be directly connected to the A V receiver High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 Installation Q Connecting an A V Receiver Audio There are several options available for audio connections to the A V receiver e Digital audio OPTICAL S PDIF e Stereo audio AUDIO L and R If the A V receiver supports it the optical S PDIF digital audio output may be used in place of the stereo audio outputs audio L and R These outputs offer a higher level of audio quality including support for Dolby Digital audio e Digital audio optical S PDIF Connect the optical cable to the digital audio OPTICAL connector on the DCX set top and the optical connector on the A V receiver e Stereo audio Connect the stereo audio cable to the AUDIO L and R connectors on the DCX set top and the AUDIO L and AUDIO R connectors on the A V receiver For information on configuring the DCX set top settings see Configuring the User oettings High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 22 Installation B Choose Jo one one HDMI Digital audio L R audio optical x LE A P QSESEREEEREEEREEE
75. osite video cable to the composite video out connector on the DCX3510 M series set top and the composite video connector on the A V receiver Connect a stereo audio cable to the VCR AUDIO OUT L R connectors on the A V receiver and the INPUT AUDIO L R connectors on the stereo VCR Connect a stereo audio cable to the OUTPUT AUDIO OUT L R connectors on the stereo VCR and the VCR AUDIO IN L R connectors on the A V receiver Connect a composite video cable to the input video connector on the stereo VCR and the video VCR OUT connector on the A V receiver Connect a composite video cable to the output video connector on the stereo VCR and the video VCR IN connector on the A V receiver Connect a Composite Video cable to the input Composite Video connector on the otandard Definition TV SDTV and the TV monitor output Composite Video connector on the A V receiver Note The digital audio optical OPTICAL S PDIF output may be used in place of the stereo audio outputs AUDIO L R Optical S PDIF offers a higher level of audio quality including support for Dolby Digital audio Note These video connection methods do not support HD video If there is an HDTV see Connecting an HDTV Separate Video Audio Connections High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 27 Installation Q Video L R audio composite DCX3510 M Standard Definition TV A V Receiver
76. ough an HDMI connection power off the TV and then power off the DCX3510 M Wait one second and then power on the devices Not all HDTVs can display every output format 10801 720p 480p or 4801 available on the DCX3510 M 1 Ensure that your DCX3501 is plugged into a power outlet and is turned off 2 Press the MENU key on the remote control Your settings are displayed on the DCX3501 front panel display 3 Press the A and V keys to display the HDMI YPbPr OUTPUT setting 4 Press the key to cycle through the available output formats until a picture displays on the TV If you use the IEEE 1394 connection on screen graphics including closed captions and program guides are not displayed by the DCX3510 M On screen graphics and captions may still be overlaid by your TV if enabled Use HDMI or component video instead e Verify on the User Settings menu that closed captions are enabled on the DCX3510 M e Verify that closed captions are enabled on the TV Note Closed captioning may not be available on the current program Widescreen TVs display 4 3 programs in this format unless set to Stretch If the DCX3510 M is connected to a widescreen TV verify that the TV TYPE is set to 16 9 in the User Settings menu Many HD programs are broadcast in pillar box format with black bars to the left and right of the picture These programs are broadcast in 16 9 HD formats even though the video is not 16 9 All 4 3 HDTVs display HD p
77. ovided with RESTRICTED RIGHTS The use duplication or disclosure by the Government is subject to restrictions as set forth in subdivision c 1 ii of The Rights in Technical Data and Computer ooftware clause at 52 227 7013 The contractor manufacturer is Motorola Mobility Inc 101 Tournament Drive Horsham PA 19044 High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 Contents Q Contents Safety amp Regulatory Information ccccsccccsseeccsseeccsseeceeeeeeesseeeaseeasaseeeeaseeeeseseasseseaseeesaseeseaeess i Software License E iv I S A N 3 wir UTC 3 Jh ele UE tases ea acc cee pn ci ws te TD ODE 5 W it 6 PES a eres 6 SEL ge Audio Video EE 6 Standard DVR FURCTIONAIILY EE 7 Standard Data Feature EE 8 Standard Miscellaneous Features 8 Je eas aom nO nee ee 8 Via TOF R Dll Societe net ener Pe ner ee EE ene NM Teen eee Penne eee CUN 9 aS NT 10 erg e MR TRR o 10 Video Format Indicators Front Panel Display ss 11 BU dE eebe 12 IT e sap T 9 12 JEE UE d Le E 13 Cold deser ee EEN 13 FS FO Contool ees ci RERUMS 13 e peBii AaceEB UR 14 Video Connection iso TREE 15 AdO e Eeer eene NE RT RUC nn gn ee
78. ption has been set to Manual The Lip Sync Delay setting can be adjusted between 0 milliseconds and 500 milliseconds in 50 millisecond increments If the Lip Sync option has been set to either Auto or Off this option is disabled and can t be selected in the menu Use this option to adjust the HDMI audio delay if you notice that the video image routinely seems to be behind the audio soundtrack when using your HDMI device Returns you to the User Settings Menu main screen Restores all of the settings on this screen HDMI DVI Mode Color Space Audio Output and Lip Sync to their default values Use this option if you lose audio and or video after changing these settings from their default values High Definition DVR DCX3510 M Installation Manual 365 095 1 7066 x 1 43 Configuring the User Settings Q Additional Closed Caption Settings Screen The Additional Closed Caption Settings menu adjusts the various display options for closed caption legibility Customizable options include font size font style font color and font opacity You may also choose to view different closed caption services if these are included within the broadcast program Additional Closed Caption Settings Service Selection Analog CE1 Digital Primary Language Font Size Auto Font Style Auto Font Color Auto Font Opacity Auto Font Edge Type Auto Font Edge Color Auto Background Color Auto Background Opacity Auto Settings Auto Return ta
79. put 3 Video outputs YPbPr Component video output HDTV 4 Audio Out L R audio 5 HDMI High Definition TV HDTV connector 6 Video Out Composite Video SDTV 7 eSATA External Serial Advanced Technology Attachment disk interface 8 USB 2 0 High Speed peripheral device connection 9 Ethernet Network connection 10 External IR Input Connects to a remote control set top accessory cable Data test connector service personnel only 11 IEEE 1394 Audio and video device connection 12 Power connector Availability of certain features is dependent upon application support M Card The M Card is required to view cable television programs previously recorded programs on the DVR or interactive on demand programs The M Card should not be removed High Definition DVR DCX3510 M Installation Manual 12 365 095 17066 1 Installation e Installation Before you move or change components on the subscriber s entertainment system Review the installation instructions Determine if you are connecting the set top to the TV by the composite baseband video input or a High Definition video input component video HDMI or IEEE 1394 Determine if the subscriber has other equipment to be connected to the terminal home theater or A V receiver VCR etc Verity that you have the necessary cables and other required items If the terminal was previously used clear its hard drive before install
80. py protection e High Definition video output through High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 Introduction Q o HDMI also compatible with DVI using an HDMI to DVI converter cable o Component video YPbPr o IEEE 1394 e Standard Definition video output through Baseband e Audio output through o S PDIF optical digital audio connections o One volume adjustable Baseband L R stereo analog audio connection Standard DVR Functionality DVR functionality integrated with the IPG enables subscribers to e Pause rewind fast forward or record live TV e Maintain a personal recorded program library and access it using the IPG e Select programs to record across multiple channels and time slots e Rewind and replay recorded programs e Simultaneously watch two programs switching easily between them using the swap key e Record a program in the background while viewing another live program e Simultaneously record programs from two channels while watching a different pre recorded program with the ability to switch viewing between any of the three programs Motorola cannot guarantee the exact amount of programming that each subscriber will be able to record The approximate time depends on the programming type and the drive SIZe Table 1 DVR recording time guidelines Estimated Recording Hours For Standard Digital HDTV Channels Drive Size Channels DCX3510 M 500 GB 350 to 700 100 to 160 MPEG 4
81. r dc RUN WAIT DC OR C r RUNNING 5 RUN STOPPED 00 INVALID he DCX3510 M is in the interactive initialization state and the TransMode has stopped The DCX3510 M is in the interactive state and waiting for the default configuration or the contention channel list messages Interactive state is running sending idle messages and waiting for any prepare for poll or MAC messages The interactive run state has stopped and DCX3510 M is waiting for status or a transmission control message The interactive state is unknown or invalid MAC Abort Cntr This counter increments every time the MAC layer reaches the cell abort count limit It is reset by the successful upstream transmission of a cell for example when the DCX3510 M receives an ACK If the counter reaches the MAC abort count limit the DCX3510 M assumes the MAC layer is unavailable due to noise congestion or some other problem The DCX3510 M stops transmitting data upstream reports an error to the calling function and attempts to re enter the network using the initialization process 0000 is displayed as the default or the MAC Abort CNTR is unconfigured or unknown Socket Port State The socket mode and activity e UNUSED The socket is not being used e OPENED The socket is open e READY The socket is ready to send or receive e RECEIVING The socket is receiving data from the application server e SENDING The socket is sending data to the appl
82. r default values including Defaults options stored on other menu screens move the cursor to this option and press the gt key High Definition DVR DCX3510 M Installation Manual 365 095 17066 1 Configuring the User Settings Q Native Mode Settings Screen The Native Mode Settings menu configures the operation of the native mode feature on the DCX3510 M The DCX3510 M can receive and decode a number of different digital video formats When operating in native mode the DCX3510 M generates the video output format that most closely matches the broadcast video format For example if the DCX3510 M is configured to operate in native mode a channel broadcast in the 720p format is output to the television in the 720p format while a channel broadcast in the 1080i format is output to the television in the 1080i format When using the native mode feature of the DCX3510 M please exercise caution when selecting the formats from the checklist If a format is selected that is not compatible with the television there may be a loss of video whenever the DCX3510 M is tuned to a channel broadcast in that format If the television is connected to the DCX3510 M using an HDMI cable the DCX3510 M automatically customizes the checklist of supported formats reported by the television If the television is connected to the DCX3510 M using Component Video YPbPr cables the checklist needs to be customized manually Note At least one of the 1080p 108
83. r ne ear E A ea RCE ne 16 tote 1890 R8 72187121 NER OR RET 17 Connecting an HDTV Single Connection for Video Audio ssssssse 18 Be e M M 18 32121 18 luco 18 Connecting an HDTV Separate Video Audio CLonnechons e 20 4 M 20 COmponent Video d POP RE EE Rm 20 CU MT CKH 20 Connecting an A V Receiver Audio 22 Connecting a Standard Definition TV SD TW uice Suter teen dE DEER RER 24 Connecting a Standard Definition TV SDTV and VCR DVD becorder 25 High Definition DVR DCX3510 M e Installation Manual 365 095 1 7066 x 1 Contents Q Connecting an A V Receiver BAKEN 27 Connecting to an External eSATA DVR Hard Dmve Hem nnns 29 Data DOV eie eerc MR E T T 30 RECKEN 30 Operational Check Tor tbe Remote COMO EE 31 Configuring the User Settings E 32 Useraetings Ment Main SCEE EE 33 aE Oa ge Ee T NR 38 Additional HDMI Settings Cl CCR EE 41 Additional Closed Caption Settings Gcreen IH He nme nene nnne rne 44 oubtide dand DYS SENOS OCE EE 46 Advanced Audio Video Settings Screen 00 cccccccccccceccesecceeeseeeeeeaeeeeeeeeeeeseeeesteneetaeeeeeeseenestaneetaneeeas 48 amp cles EE te VIdEO emessa T 49 Mt elo E d 50 B
84. rate of 30 frames per second Generates 720p video on both the HDMI and Component Video YPbPr outputs if the program is broadcast in 720p format The DCX3510 M can also convert any other broadcast format to the 720p video format 720p is a high definition video image with 1280 x 720 pixels progressive scanning and a frame rate of 60 frames per second High Definition DVR DCX3510 M Installation Manual o9 365 095 17066 1 Configuring the User Settings Q Setting Description 480p Generates 480p video on both the HDMI and Component Video YPbPr Enhanced outputs if the program is broadcast in 480p format The DCX3510 M can also Definition convert any other broadcast format to the 480p video format 480p is an enhanced definition video image with 720 x 480 pixels progressive scanning and a frame rate of 60 frames per second 480i If this option is selected the DCX3510 M generates 480i video on both the Standard HDMI and Component Video YPbPr outputs if the program is broadcast in Definition 480i format The DCX3510 M can also convert any other broadcast format to the 480i video format 480i is a standard definition video image with 720 x 480 pixels interlaced scanning and a frame rate of 30 frames per second Restore Default Selecting this option will restore the checklist of video formats to its default Native Settings configuration Use this option if audio and or video has been lost after adjusting these settings from the
85. rectly High Definition DVR DCX3510 M Installation Manual 365 095 1 7066 x 1 Otherwise colors will not appear correctly on the TV 94 Q MOTOROLA Motorola Mobility Inc 101 Tournament Drive Horsham PA 19044 www motorola com 365 095 17066 x 1 04 11 ae ue
86. rization requests originating from DCX3510 M The current epoch authorization reason is displayed in the hexadecimal format Oxbb on the OSD and front panel Service Service number from the secure processor It is a decimal value from O to 3 Status Service status from the secure processor It is a decimal value from 0 to 3 ID service ID from the secure processor It is a hexadecimal value First 2 bytes indicate a MPEG service number and the last byte indicates another unique identifier CH Current Channel to which the set top is tuned High Definition DVR DCX3510 M Installation Manual 66 Diagnostics Q Field Description Tuned Digital channels only The center RF carrier frequency for the digital service It can be Frequency From 54 to 860 MHz VCT ID Virtual Channel Table ID SOC The Selectable Output control is enabled or disabled CCI The copy control information 00 copy free 01 no more copies 10 copy once 11 never copy N A the value is invalid or cannot be retrieved APS The Analog Protection System for example Macrovision 00 no Macrovision 11 Type 3 Macrovision N A the value is invalid or cannot be retrieved RC Flag Displays whether the broadcast flag is present 0 no flag not defined 1 the flag is present enabled N A the value is invalid or cannot be retrieved CIT The constrained image trigger as delivered in the PRK or the Set DRM API 1 set 0 not set
87. rograms in letterbox format black bars above and below the picture because of the shape of the display screen Set the TV TYPE to 4 3 Pan Scan This enables the DCX3510 M to remove the black bars above and below the picture when possible Some SD programs are broadcast in the letterbox format with black bars above and below the picture Some widescreen TVs offer a zoom feature that may be able to remove the black bars see the TV manual for High Definition DVR DCX3510 M Installation Manual 93 Troubleshooting o Problem Possible Solution There are black information about zooming 4 3 video This may occur on a 16 9 TV if the active video for an SD broadcast is in bars on all four sides of the picture Colors do not letterbox format To confirm wait for a commercial or look for a graphic such as a network logo If the commercial fills the screen from top to bottom or the graphic appears below the active video the program is being letterboxed by the broadcaster Minimize this by activating the zoom feature on the TV A broadcast may include black bars on either side of a widescreen broadcast This is called a hybrid aspect ratio and results in a black border around the video on a 4 3 TV Because this is part of the broadcast the DCX3510 M cannot correct the video You may be able to minimize the border using the zoom feature on the TV Be sure to match up each signal to the same YPbPr connection on the TV appear cor
88. rsion number without leading zeros for example version Ver 0000000065 is displayed as 65 Content Record The content record version number displayed without leading zeros Ver Encoder Encoder Not Installed Number Encoder Not Installed Type Encoder Not Installed Quality Encoder Not Installed Drive The drive type IDE or NOT AVAILABLE neither enabled nor configured Record The remaining recording Capacity capacity in bytes Remaining Number of The number of internal and external hard drives up to a maximum of 9 Installed Drives Drive The identification number sequentially assigned to each installed drive and whether the drive is Internal or External Model Number The drive model number assigned at the factory Device ID A text string of up to 20 characters that identifies the disk drive N A is displayed if the value is invalid or cannot be retrieved Type The drive type IDE 1394 USB or Unknown Total Size The drive size in decimal GB 1 decimal GB 1 x 109 bytes For example 120 decimal GB 120 x 109 bytes System GPFS The space used and allocated in MB for each of the internal hard drive s partitions DVR Content System GPFS DVR Content and DVR Index 1 binary MB 220 bytes N A displays if and DVR Index the value is invalid or cannot be retrieved High Definition DVR DCX3510 M Installation Manual 81 365 095 1 7066 x 1 Diagnostics Q Field Description State The hard drive st
89. s invalid or no value can be retrieved High Definition DVR DCX3510 M Installation Manual 86 365 095 1 7066 x 1 o Diagnostics Interactive Status This diagnostic describes the interactive information that is displayed only when the Thin Client platform is running The information on the OSD and front panel is updated at least once every five seconds while the diagnostic is displayed This is an example of a code module display with status descriptions INTERACTIVE STATUS IP ADDRESS 000 000 000 000 UPM 00000017 UPSTREAM ID 0000 DOWNSTREAM ID 0000 STATE UNCONFIG MAC ABORT CNTR 0000 SOCKET PORT STATE 00 UNUSED 08 UNUSED 01 UNUSED 09 UNUSED 02 UNUSED 10 UNUSED 03 UNUSED ll UNUSED 04 UNUSED 12 UNUSED 05 UNUSED 13 UNUSED 06 UNUSED 14 UNUSED 07 UNUSED Figure 44 Interactive Status Diagnostic Screen i i Figure 45 Interactive Status Front Panel Display High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 97 Diagnostics Q Table 25 Interactive Status Diagnostic Field Descriptions Field Description IP Address The IP address in dotted decimal format xxx xxx xxx xxx assigned by the NC 1500 to the DCX3510 M 0 0 0 0 is displayed if the IP address is not configured or unknown UPM The upstream modem address value is the same as the terminal ID assigned by the DAC 6000 It is a unique system generated eight digit integer between 1 and 16777215 00000000
90. st widely supported HD video connection HDMI or IEEE 1394 HDTV and SDTV e HDMI and IEEE 1394 provide higher quality digital HD video signals than component video signals If the TV has an HDMI or a DVI input use the HDMI output instead of the IEEE 1394 output e HDMI and IEEE 1394 are video and audio connections If you use HDMI or IEEE 1394 no separate audio connection to the TV Is required e HDMI is compatible with DVI If the TV has a DVI input you can use an HDMI to DVI converter cable or adapter to connect the DVl equipped TV to the HDMl equipped DCX3510 M e f you use the IEEE 1394 connection the subscriber will be unable to see on screen graphics such as the EPG Video composite SDTV only The composite video is an analog video connection for SDTV services and requires a separate audio connection High Definition DVR DCX3510 M Installation Manual 365 095 1 7066 x 1 15 Installation Q Audio Connection Options When connecting to a home theater receiver depending on its inputs you can use the following DCX3510 M audio outputs Table 2 Audio Connection Options Output Connection HDMI Unlike a DVI connection an HDMI connection is capable of carrying digital video and audio signals to the TV or a home theater receiver equipped with HDMI switching support The HDMI connection can deliver Dolby Digital Plus Dolby Digital Linear PCM and other digital audio formats to a compatible TV or home thea
91. t consult an electrician for replacement of the obsolete outlet e Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus e Only use attachments accessories specified by the manufacturer e Unplug this apparatus during lightning storms or when unused for long periods of time e Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as the power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped IMPORTANT SAFETY CONSIDERATIONS The DCX3510 M set top requires careful handling to avoid potential damage to its internal hard disk drive or the loss of recorded data Be sure to follow these requirements during transportation and installation The plug is the main disconnect device It shall remain readily accessible and operable The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids such as vases shall be placed on the apparatus During Transportation to the Subscriber Home Transport the cable terminal in its shipping box or an equally padded container Do not expose the terminal to rain or moisture High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 Safety amp Regu
92. t want to see To prevent subscribers from accidentally deleting all of their recorded programs a specific set of keystrokes is required to clear the hard drive The DCX3510 M does not need to be connected to a television in order to clear the hard drive using this process To clear the hard drive 1 Start the diagnostics as described in the Using the Diagnostics section d 01 is displayed on the front panel display 2 Using a remote control within five seconds press REPLAY MY DVR three times and LIVE TV On some remote controls the MY DVR key may be labeled LIST 3 If you correctly enter this key sequence in five seconds or less the hard drive is cleared and the front panel displays Cir IT Clr is not displayed re enter the key sequence in step 2 5 If Clris displayed press any other key on the remote control to reset the terminal turn it off and complete the clearing process High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 14 Installation Q Video Connection Options Use the following guidelines to determine the best video connection for the subscriber home entertainment system To determine the available video inputs on the TV check the manual supplied with the TV or the TV itself The DCX3510 M offers the following video outputs Connection Type TV Type Options Component HDTV and SDTV The YPbPr output providing three component analog video YPbPr signals to the TV is the mo
93. ter receiver Digital audio optical If the TV or home theater receiver supports it use the S PDIF digital S PDIF audio optical output to deliver Dolby Digital and Linear PCM audio to a Dolby Digital home theater receiver For an HDMI or IEEE 1394 video connection no additional audio connections to the TV are required Baseband Audio Land R f the audio receiver does not support Dolby Digital use the baseband AUDIO L and R outputs to connect to the audio receiver If the customer equipment supports it use the optical S PDIF output instead of the AUDIO L and R outputs The S PDIF output offers better audio quality including support for Dolby Digital 5 1 Surround Sound The HDMI interface supports Dolby Digital Plus 7 1 audio The cabling diagrams show sample audio video A V connections to an audio receiver where the receiver functions as an A V router When connecting to an audio receiver reference its installation instructions for directions on connecting to baseband and digital audio S PDIF ports Note The VCR and TV receive their A V signals from the currently selected input device on the audio receiver This is important when the subscriber has another A V device such as a DVD player secondary VCR CD player or other electronic component Motorola recommends connecting the TV to the monitor output so on screen menus for the receiver can be displayed Receivers themselves often have interactive on screen menus High De
94. th the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Heorient or relocate the receiving antenna e Increase the separation between the equipment and set top e Connect the equipment into an outlet on a circuit different from that to which the set top is connected e Consult the dealer or an experienced radio TV technician for help Caution Changes or modifications not expressly approved by Motorola for compliance could void the user s authority to operate the equipment This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation High Definition DVR DCX3510 M e Installation Manu
95. the Closed Captions setting is set to Enabled Otherwise the Additional Closed Caption Settings option is disabled and can t be selected in the menu Subtitle and Allows you to customize the operation of the subtitle and descriptive video DVS service features Settings Selecting the Subtitle and DVS Settings option presents a new menu screen with settings specific to subtitle and descriptive video service operation These settings are discussed in more detail below Advanced Allows you to customize several advanced audio and video features of the Audio Video DCX3510 M Settings Selecting this option presents a new menu screen with settings specific to closed captions including font style color and size These settings are discussed in more detail below Front Panel Allows you to adjust the brightness level of the front panel display Brightness clock channel number and indicator icons of the DCX3510 M e High The brightest level This setting is most useful when using the DCX3510 M in very brightly lit rooms e Normal The default brightness level e Low lhe lowest visible brightness level This setting is most useful when using the DCX3510 M in dim or dark rooms e Off lThe front panel display will be turned off completely including the clock channel number and all indicator icons The blue backlighting of the front panel Power button remains illuminated Restore All To reset ALL of the DCX3510 M User Settings to thei
96. the Software if applicable to the same person or destroy any copies not transferred TERMINATE this License by destroying the original and all copies of the Software if applicable in whatever form You may not 1 Loan distribute rent lease give sublicense or otherwise transfer the Software in whole or in part to any other person except as permitted under the TRANSFER paragraph above 2 Copy or translate the User Guide included with the Software other than for personal use 3 Copy alter translate decompile disassemble or reverse engineer the Software including but not limited to modifying the Software to make it operate on non compatible hardware 4 Remove alter or cause not to be displayed any copyright notices or startup message contained in the Software programs or documentation 5 Export the Software or the Product components in violation of any United States export laws The Product is not designed or intended for use in on line control of aircraft air traffic aircraft navigation or aircraft communications or in design construction operation or maintenance of any nuclear facility MOTOROLA AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES Title to this Software including the ownership of all copyrights mask work rights patents trademarks and all other intellectual property rights subs
97. the program is broadcast in 1080p30 format The DCX3510 M cannot convert any other broadcast format to the 1080p30 video format 1080p30 is a high definition video image with 1920 x 1080 pixels progressive scanning and a frame rate of 30 frames per second This option is only available if the DCX3510 M is connected to an HDMI display device If no HDMI connection is detected this option is disabled and can t be selected in the menu Note The Component Video YPbPr output delivers 480i video whenever the HDMI output is delivering 1080p30 video Generates 1080p24 video on the HDMI output if the program is broadcast in 1080p24 format The DCX3510 M cannot convert any other broadcast format to the 1080p24 video format 1080p24 is a high definition video image with 1920 x 1080 pixels progressive scanning and a frame rate of 24 frames per second This option is only available if the DCX3510 M is connected to an HDMI display device If no HDMI connection is detected this option is disabled and can t be selected in the menu Note The Component Video YPbPr output delivers 480i video whenever the HDMI output is delivering 1080p24 video Generates 1080i video on both the HDMI and Component Video YPbPr outputs if the program is broadcast in 1080i format The DCX3510 M can also convert any other broadcast format to the 1080i video format 1080i is a high definition video image with 1920 x 1080 pixels interlaced scanning and a frame
98. timedia Interface HDMI or IEEE 1394 e Surround sound audio through a variety of digital interconnection options e Dual tuner DVR functionality to pause and time shift live video and seamlessly record in conjunction with the Interactive Programming Guide IPG e DOCSIS 2 0 embedded Cable Modem with support for DSG e Ethernet and Universal Serial Bus USB 2 0 ports for future home networking applications e Adaptability to various software platforms As with all Motorola digital cable set tops the hardware features are enabled by core operating and third party application software High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 Introduction Q DCX3510 M TMT a dmi ag i ee 1 T1 mn TET 1970 set nig Figure 1 Front and rear views Features Tuners e Two all digital 1 GHz 54 to 1002 MHz video tuners e MPEG 2 Main Profile High Level High Definition e MPEG 4 H 264 AVC High Definition decode e One dedicated tuner for the DOCSIS high speed data services channel up to 1 GHz e One dedicated tuner for the out of band OOB control channel Standard Audio Video Features e TU standard 64 256 OAM FEC enhanced adaptive equalizer e DES based encryption DCIl via inserted CableCARD access control e Out of band data receiver 70 130 MHz 2 048 Mbps e Digital video scaling picture in graphics e Accelerated 2 D and 3 D graphics support in hardware e Macrovision co
99. ting an HDTV Single Connection for Video Audio Note Only 1 HDTV video audio connection needs to be made to an HDTV Note On screen graphics will not be displayed when using IEEE 1394 connection Refer to Graphics Overlaying the Video for more information Note Solid lines indicate optimum connections Note Optional HDMI connection to A V Receiver shown but not required High Definition DVR DCX3510 M Installation Manual 19 365 095 17066 1 Installation Q Connecting an HDTV Separate Video Audio Connections Cable In Connect an RF coaxial cable to the cable wall outlet and the cable in connector on the DCX set top DVI If the TV has a DVI input use the DVI connection for the video e Connect a HDMI to DVI adapter or cable to the HDMI out connector on the DCX set top and the DVI HDTV connector on the TV Note A DVI connection supports only the video connection between the DCX set top and the HDTV To connect your audio connections with your TV speakers go to the Audio section below To connect the audio connections for an A V receiver go to Connecting an A V Receiver Audio Component Video YPbPr Connect the component video cables to the Y Pb and Pr connectors on the HDTV and DCX set top Note This connection supports only the High Definition video connection between the DCX set top and the HDTV Be sure to match up each signal to the same connection on the TV otherwise the colors will not appe
100. ting to an External eSATA DVR Hard Drive High Definition DVR DCX3510 M Installation Manual 29 365 095 17066 1 Installation Data Device Connections ice TAMMELA DATAN Wn Pn wo i ad 1 SLE b 4 PDQ Mm LM HUE EU IN External hard USB Audio video drive devices devices Figure 11 Examples of Data Devices You Can Connect to the DCX3510 M Do not attempt to connect data devices without contacting your service provider Advanced data features require the proper application and network infrastructure to operate Data Features In addition to high quality audio and video the DCX3510 M can deliver high speed data services such as Internet access e mail IP telephony e commerce and home banking Note Your DCX may be equipped with the interface connections illustrated but their functionality depends on the services offered by your service provider High Definition DVR DCX3510 M e Installation Manual 365 095 17066 1 Installation Q Operational Check for the Remote Control The operational check tests communication with the remote control Table 3 Operational check procedures Feature Testing Procedure Power on Press power on the remote control to turn on the DCX3510 M Tune to the output channel 3 or 4 if using the RF output Channel Scan through the channels using the channel or keys SEICCHOR Tune to several channels by entering the channel number using the numeric keys Volume Press v
101. tion DVR DCX3510 M e Installation Manual 365 095 1 7066 x 1 10 Overview Q Video Format Indicators Front Panel Display The front panel display of the DCX3510 M set top is equipped with indicators to the right hand side of the display that are used to indicate the currently selected video output format on the component video YPbPr and HDMI outputs The DCX3510 M set top is capable of providing the following video formats on the YPbPr and HDMI video outputs e High Definition 1080i 1920 x 1080 pixels e High Definition 720p 1280 x 720 pixels e Enhanced Definition 480p 720 x 480 pixels e Standard Definition 480i 720 x 480 pixels The DCX3510 M set top is also capable of passing through High Definition 1080p 24 30 60 1920 x 1080 pixels source content over the HDMI video output If you cannot get a video display when the DCX set top is connected to your television via component video or standard HDMI cables use the User Settings Menu to optimize the DCX3510 M set top display settings for your television Note Availability of certain features is dependent upon application support High Definition DVR DCX3510 M e Installation Manual 365 095 17066 x 1 Installation Q Rear Panel LET LEE H DONU 17 TET Vp H0 Vu rm ti i n Hl Figure 3 Rear Panel Number Description 1 Cable In Connects to cable signal from your service provider 2 Digital Audio Optical S PDIF Provides Dolby Digital or PCM out
102. ttings Q Setting Description 4 3 Override Native Mode Settings Additional HDMI Settings Closed Captions Allows you to select the video output format of the DCX3510 M when it is tuned to a Standard Definition program or playing back a Standard Definition program from the DVR The 480i option is the default e 480i Standard Definition 480i format 720 x 480 pixels e 480p Enhanced Definition 480p format 720 x 480 pixels e Stretch Automatically stretch all Standard Definition programs to a widescreen 16 9 aspect ratio and present the video in the format designated by the HDMI YPbPr Output setting Note that the Stretch option is only available when the TV Type setting is 16 9 e Off Widescreen version of a Standard Definition program with black bars to the left and the right of the picture pillarbox and the video presented in the format designated by the HDMI YPbPr Output setting Note Not all televisions support all available video formats Consult your television s user manual for more information on format compatibility If the HDMI YPbPr Output setting is set to either 480i or Native the 4 3 Override feature is disabled and can t be selected in the menu The 4 3 Override feature is available when the HDMI YPbPr Output setting is 10801 720p or 480p Allows you to customize the Native Mode feature of the DCX3510 M by selecting the video formats supported by your television selecting the Native Mode Sett
103. us for the last attempted tuned channel The information is updated every five seconds IN BAND STATUS IN BAND TUNER 1 MODE 256 QAM CARRIER LOCK YES PCR LOCK NO DATA YES FREQUENCY 0651 000 MHz SNR 33 2 dB GOOD 5 SECOND ERROR COUNTS UNCORRECTABLE 0000 CORRECTABLE 0000 IN BAND TUNER 2 MODE 256 QAM CARRIER LOCK YES PCR LOCK NO DATA YES FREQUENCY 0567 000 MHz SNR 38 0 dB GOOD 5 SECOND ERROR COUNTS UNCORRECTABLE 0000 CORRECTABLE 0000 Figure 27 In Band Status Diagnostic Screen Data activity indicator det l c IB diagnostic Carrier lock indicator indicator L locked U unlocked Figure 28 Front panel display for in band diagnostic High Definition DVR DCX3510 M e Installation Manual 365 095 1 7066 x 1 Diagnostics Q Table 13 In Band Status Diagnostic Field Descriptions Field Description Mode The values displayed on the OSD are 64 QAM 64 QAM digital channel 256 QAM 256 OAM digital channel Carrier Indicates whether the in band receiver is locked to the carrier If a digital carrier is not present Lock it indicates the carrier is not locked OSD Front panel Description YES L Carrier locked NO U Carrier not locked PCR Lock Indicates whether the in band receiver is locked to the current program clock reference for a digital video service on the specified tuner If a digital carrier is not present it indicates the PCR is not locked Data
104. utput 1080i 720p 480p 480i Native 1080p60 4 3 Override 4801 480p Off Stretch Closed Captions Disabled Enabled Subtitle and DOYS Settings gt gt gt Advanced Audio Video Settings gt gt gt Front Panel Brightness Normal Low Off High Pestore All Defaults Menu version 3 3 Figure 14 User Settings Menu Main Menu Screen High Definition DVR DCX3510 M e Installation Manual 34 365 095 17066 1 Configuring the User Settings Q Table 4 User Settings Main Menu Field Descriptions Setting Description TV Type Allows you to specify the style of television connected to the DCX3510 M The 16 9 option is the default e 16 9 A widescreen television is connected to the DCX3510 M e 4 3 Letterbox A standard screen television is connected to the DCX3510 M and widescreen programs should be scaled to fit the screen with black bars above and below the picture e 4 3 Pan Scan A standard screen television is connected to the DCX3510 M and widescreen programs should be cropped so the picture fills the entire screen HDMI YPbPr Allows you to select the video format of the HDMI and or Component Video Output YPbPr outputs e For ALL programs when the 4 3 Override setting is set to either Off or Stretch e For ONLY widescreen programs when the 4 3 Override is set to either 480i or 480p The 1080 option is the default e 1080p60 High Definition 1080p60 format 1920 x 1080 pixels with progressive

Motorola`s DCX3510 - Service Electric Cable TV and Communications

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