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Avira User Manual

1. Icon Status Option Meaning Validity Buy You have an evaluation license that allows you date of the to test the full range of functions of your Avira evaluation product for a certain period of time Use the Buy license button to access the Avira online shop There e g you have the option of purchasing a valid 10 31 2011 license xn Validity Renew You have an evaluation license The licensing date of the period however is thirty or fewer days Use the evaluation Renew button to access the Avira online shop license There you have the option of purchasing a valid e g license 10 31 2011 Evaluation Buy Your license for your Avira product has expired license Use the Buy button to access the Avira online expired on shop There you have the option of purchasing a 10 31 2011 valid license Warning If your license has expired updates are no longer possible The program s protective functions are deactivated and can no longer be activated Internet Protection Information on the current status of the service and protective functions protecting your computer against viruses and malware from the Internet is displayed in this section e FireWall The service monitors the communication channels to and from your computer e Web Protection The service checks the data that is transmitted and loaded into your web browser while you are surfing the Internet monitoring of ports 80 8080 3128 e Mail Protect
2. Input box Enter your email sender address es in this box Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 203 CK AVIRA cect Add You can use this button to include senders specified in the input box in the list of permitted senders Delete This button deletes a highlighted entry from the list of permitted senders This button is inactive if no entry is selected Clear all This button deletes all entries from the list of permitted senders 10 7 2 General Exceptions Scanning exceptions This table shows you the list of email addresses excluded from scanning by Mail Protection white list Note The list of exceptions is used exclusively by Mail Protection with regard to incoming emails Scanning exceptions Input box In this box you enter the email address that you want to add to the list of email addresses not to be scanned Depending on your settings the email address will no longer be scanned in future by the Mail Protection Add With this button you can add the email address entered in the input box to the list of email addresses not to be scanned Delete This button deletes a highlighted email address from the list Email address Email that is no longer to be scanned Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 204 CK AVIRA T Malware When this option is enabled the email address is no longer scanned for malware Up You can use this b
3. Rootkits Protection Avira Rootkits Protection checks whether software is already installed on your computer that can no longer be detected with conventional methods of malware protection after penetrating the computer system ProActiv The ProActiv component monitors application actions and alerts users to suspicious application behavior This behavior based recognition enables you to protect yourself against unknown malware The ProActiv component is integrated into Avira Real Time Protection Protection Cloud The Protection Cloud component is a module for dynamic online detection of still unknown malware This means that the files are uploaded to a remote location and compared to known files as well as other files that are being uploaded and analyzed in real time unscheduled and without delay This way the database is constantly updated therefore an even higher level of security can be provided If you have chosen to install the Protection Cloud component but you want to confirm manually which files should be sent to the Cloud for analysis you can enable the option Confirm manually when sending suspicious files to Avira Web Protection When surfing the Internet you are using your web browser to request data from a web server The data transferred from the web server HTML files script and image files Flash files video and music streams etc will normally be moved directly into the browser cache for display in the web browse
4. Unknown Help This status is displayed when an unknown error occurs In this case please get in touch with our Support Last scan Information on the last system scan performed is displayed in this field When a complete system check is performed all the hard disks on your computer are thoroughly scanned All scanning processes with the exception of the integrity checking of system files are employed standard file scanning checking the registry and boot sectors scanning for rootkits etc The following details are displayed e Date of last complete system scan The following possibilities are available Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 109 R AV RA Control Center System scan Option Description Not Scan No complete system check has been executed since performed system installation Warning The status of the system is unchecked There is the possibility that viruses or unwanted programs are to be found on your computer Note To check your computer please click on the Scan system link Date of last Scan You performed a complete system scan on the specified date system system scan e g 09 18 2011 Note l We recommend that you use the default scan job Complete system scan Use the Scheduler to enable the Complete system scan job Unknown Help This status is displayed when an unknown error occurs In this case please get in touch w
5. 83 5 3 Sending files to Protection Cloud seesessessessesesseesessessescsseeseesessessessescsseesessessessessesesseese 83 5 3 1 Displayed informatio No civessoccevs cones ogodauetexonajnsdewetenevenasisar eves biavaneiniivwicainneaso idan asm maaan 84 5 3 2 B ttons and NKS suescsnceeen cine tases iucuededacttsceuseslsbavauiiep sass Sadeeveiesaeus Aaii onasan leta Sunset ee iae ier i eai 84 54 Real mime PROM Cu cs isisisi ieser aeterna aek aaiae aai 84 5 5 SUSPICIOUS DCI VION sseatsenessaonssrcexoeccoaeresavesun tune garsbnanvauriastinnstenesosunGuesacnotiuaesceunvtausinadaiesinacbane 86 5 5 1 Alert of Real Time Protection Suspicious application behavior detected sess 86 5 5 2 Name and path of the currently detected suspicious program sss ssssssssssssesssesssssssssssesessseses 86 5 5 3 CIOS es E E L IEEE EAE E pmrew RMenCIateaaHaN 86 5 5 4 ESUTUGRYS WC Dig e P ET T E ao E 87 5 6 INCOMING eMalledcadceauauawneciaceisiadiandbedeswauaianauduardneoiakes 87 5 6 1 PUG EP EE E E epnsecsinds pateascenantedsuesteascunaueabeaeds 88 5 6 2 Detections Errors WarnihNg Ssnan ia aE 88 5 6 3 8e i16 sees wees E E E EEE A EET 88 5 6 4 B ttons and INKS ssssiasisace eris besnstiscenssosiieszeisstissoesr ias tira seniiti senese tara osese sb taoca isuu iaeo casitas Ricka a EEEa aie 90 5 7 Outgoing CINANS ci cpeiassieanisaGiaiuiosanas ones metas namaiaaias 90 5 7 1 PNM tse basse EEE E E ccna A E A E A ae T 91 5 7 2 Detections Errors VV AIIINOS
6. Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 125 R AV RA Control Center The FireWall section enables you to check the status of the Windows Firewall and restore the recommended settings by clicking the Fix problem button 7 3 7 Web Protection The Web Protection section shows information on scanned URLs as well as other statistical data which can be reset at any time and enables access to the report file More detailed information on the last virus or unwanted program detected can be obtained practically at the push of a button Toolbar Icon Description Show report file The report file of the Web Protection is displayed oe Reset statistics data The statistical information in this section is set to zero Displayed information Last reported URL Displays the last URL detected by Web Protection Last detected virus or unwanted program Gives the name of the last virus or unwanted program found Icon link Description PZ virus information Click the icon or link to display detailed information about the virus or unwanted program if an Internet connection is present Last scanned URL Shows the name and path of the last URL checked by Web Protection Statistics Number of URLs Shows the number of URLs checked to that point Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 126 R AV RA Control Center Number of
7. Scheduler System Scanner Updater Web Protection ProActiv By checking the box All you can display the events of all available modules To display only the events of a specific module please check the box next to the required module Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 145 R AV RA Control Center Filter The following event classification can be displayed by the event viewer Icon Description i Information Warning Error FN Detection By checking the box Filter you can display all events To display only certain events please check the box next to the required event Table The event list contains the following information e Icon The icon of the event classification Type A classification of the event severity Information Warning Error Detection e Module The module that has logged the event For example the Real Time Protection module that made a detection e Action Event description of the respective module e Date Time The date and the local time the event occurred 7 3 16 Refresh Updates the view of the opened section Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 146 KR AV RA Control Center 7 4 Extras 7 4 1 Boot records scan You can also scan the boot sectors of the drives of your workstation with a system scan This is recommended for example when a system scan det
8. V I want to improve my protection using Avira ProActiv and Protection Cloud What Avira does with your data is described here ProActiv and Protection Cloud E I accept the End User License Agreement Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 22 AVIRA gt Installation and uninstallation If you do not wish to participate in the Avira Community unmark the I want to improve my protection using Avira ProActiv and Protection Cloud check box preset by default If you confirm your participation in the Avira Community Avira Ultimate Protection Suite sends data on detected suspicious programs to the Avira Malware Research Center The data is used only for an advanced online scan and to expand and refine detection technology You can click the links ProActiv and Protection Cloud to obtain more details on the expanded online and cloud scan Confirm that you accept the End User License Agreement For reading the detailed text of the End User License Agreement click the link 3 6 1 Choosing a destination folder The custom installation allows you to choose the folder where you want to install Avira Ultimate Protection Suite 44 Avira Ultimate Protection Suite H Choose Destination Folder Q AVIRA Setup will install Avira Ultimate Protection Suite to the folder specified below as Destination If you want to install to this folder please click Next If you want to install to a di
9. avira OR avira Encompasses all URLs with the second level domain avira The specification implies all existing top level domains or subdomains for avira wWww avira com www avira de forum avira com etc domain Encompasses all URLs that contain a second level domain with the string domain www domain com www new domain de www sample domain1 de net OR net Encompasses all URLs with the top level domain net www name1 net www namecz net etc Related topics e About Safe Browsing e Safe Browsing configuration Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 210 CK AVIRA T e Usage duration e Usage period 10 8 2 Usage duration In the Usage duration window you can set a maximum Internet usage duration for a user role Internet usage logs are based on Internet requests lasting a minimum of 5 minutes The required maximum surf time for the role can be specified per week per month or differentiated between working days and weekends Limit time of Internet use This option enables you to restrict the Internet usage duration for all computer users with assigned roles If the permitted usage duration is exceeded websites requested or accessed by the computer user are blocked An alert appears in the web browser Time limit per week per month per day Mon Fri Sat Sun The required usage duration can be adjusted using the slider or the arrow keys to the right of the input box Y
10. Contents of a report for a scan sssseesesssesssseesssseesssseesssssesssreesssseesssseesssetesssseessestesssseesseeresssseess 143 PBAD E E a NE E IEEE 144 TES PAR S R ROM OS A e E E A E EAA E E E EEE E 146 TA EXA naniininsinsinsiniieiinii n ETER 147 7 4 1 BOSIM ESE OLO SES E 1 A S EAE EEEE E E E 147 7 4 2 B11210110 AIH EI AA E T E E EAE 147 7 4 3 Download FESCUC CD ecesesessssssssssesssessssesescsssssssssscscscsesesssessesesesesesesesssssaescseacaeseseseeseseseseseaesesssaeees 148 7 4 4 COPTIC ATION nes cevstzesnesdachenesvasiennbiangeebxsnaiiernpsacevnn vaennbi lige du inven nadihrns berensbibagendsnndierneniaeeoneonoesnsbvnsaeen 148 Me l ele ESARETTE EER Tn 148 7 5 1 BS FAN U eT oo fE Lie EE E E EE 148 7 5 2 Manual Update lt cisasaudsccrameiandinisandnsnamnaGunndandeinduanauiadanauunauemedias 149 Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 6 CG AVIRA ruc TAS MAST o e E E A E vandoasxea ms ous oedencsunesennonaeuaenes 149 7 6 1 TAPOUGS a A E E N EAE E A E E AE N 149 7 6 2 meena e e E EAEE E EE A EE E 149 7 6 3 LLAMA IOI ASE E E se nn E A A 149 7 6 4 OAO UA a EE A E E E A A E N 149 7 6 5 DOWAIGAC Anar EIU 1 EE E EE EEE 149 7 6 6 License management scxissessanissennasinsessaviosenoauts ensavessensaviayenouvenveneavandensuvandenoavanyertovandeisranteniovandenaanton 150 7 6 7 Recommend ProdUCtssssssisssisisesrsrsseesesessisecskeeeei uele seetie neiaie eisiietass ici laesit eestin siiente 151 7 6 8 See a
11. Deny access The website requested from the web server and or any data or files transferred are not sent to your web browser An error message to notify you that access has been denied is displayed in the web browser Web Protection logs the detection to the report file if the report function is activated Move to quarantine In the event of a virus or malware being detected the website requested from the web server and or the transferred data and files are moved into quarantine The affected file can be recovered from the quarantine manager if it has any informative value or if necessary sent to the Avira Malware Research Center Ignore The website requested from the web server and or the data and files that were transferred are forwarded on by Web Protection to your web browser Access to the file is permitted and the file is ignored Warning The affected file remains active on your workstation It may cause serious damage on your workstation Blocked requests In Blocked requests you can specify the file types and MIME types content types for the transferred data to be blocked by Web Protection The Web filter lets you block known phishing and malware URLs Web Protection prevents the transfer of data from the Internet to your computer system Web Protection blocks the following file types MIME Types All file types and MIME types content types for the transferred data in the list are blocked by Web Protection In
12. Note The Secondary action option can only be selected if the Repair setting was selected under Primary action Repair If this option is enabled the Real Time Protection repairs affected files automatically If the Real Time Protection cannot repair an affected file it carries out the action selected under Secondary action Note An automatic repair is recommended but means that the Real Time Protection modifies files on the workstation Rename If this option is enabled the Real Time Protection renames the file Direct access to these files e g with double click is therefore no longer possible Files can later be repaired and given their original names again Quarantine If this option is enabled the Real Time Protection moves the file to Quarantine The files in this directory can later be repaired or if necessary sent to the Avira Malware Research Center Delete If this option is enabled the file is deleted This process is much faster than Overwrite and delete Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 177 CK AVIRA T Ignore If this option is enabled access to the file is allowed and the file is left as it is Warning The affected file remains active on your workstation It may cause serious damage on your workstation Overwrite and delete If this option is enabled the Real Time Protection overwrites the file with a default pattern and then deletes it It cannot be resto
13. This function is only available as of Windows Vista Administrator rights are required to carry out this action The selected profile is scanned for viruses or unwanted programs Create new profile A new profile is created Select the directories and files to be scanned Rename profile Gives the selected profile the name chosen by you Note This entry cannot be selected in the context menu if a predefined profile is selected Delete profile The selected profile is irretrievably deleted Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 122 R AV I RA Control Center Note This entry cannot be selected in the context menu if a predefined profile is selected File filter Default Means that the files are scanned according to the setting in the Files group of the Configuration You can adapt this setting to your requirements in the Configuration You can access Configuration via the Configuration button or link Scan all files All files are scanned irrespective of the setting in the configuration User defined A dialog box is opened in which all file extensions are displayed that are scanned Default entries are defined for the extensions However entries can be added or deleted Note This entry can only be selected in the context menu when the mouse is over a check box The option is not available with predefined profiles Select With sub directories Everything is scanned in the selec
14. AV RA Viruses and more Polymorph viruses Polymorph viruses are the real masters of disguise They change their own programming codes and are therefore very hard to detect Program viruses A computer virus is a program that is capable of attaching itself to other programs after being executed and cause an infection Viruses multiply themselves unlike logic bombs and Trojans In contrast to a worm a virus always requires a program as host where the virus deposits its virulent code The program execution of the host itself is not changed as a rule Rootkits A rootkit is a collection of software tools that are installed after a computer system has been infiltrated to conceal logins of the infiltrator hide processes and record data generally speaking to make themselves invisible They attempt to update already installed spy programs and reinstall deleted spyware Script viruses and worms Such viruses are extremely easy to program and they can spread if the required technology is on hand within a few hours via email round the globe Script viruses and worms use one of the script languages such as Javascript VBScript etc to insert themselves in other new scripts or to spread themselves by calling operating system functions This frequently happens via email or through the exchange of files documents A worm is a program that multiplies itself but that does not infect the host Worms cannot consequently form part of ot
15. Adult By default when you add a user to the list the assigned role is Child You can assign another role by clicking the role for the respective user multiple times Note When Safe Browsing is enabled default users of the computer who have not been assigned a role during Safe Browsing configuration are assigned the Child role You can also change the role of the Default user Click Apply to save the configuration Related topics e Changing a role s properties e Adding or removing a role 8 2 3 Changing a role s properties gt gt In the Status view click the configuration button next to Safe Browsing In the Safe Browsing configuration window the Roles options appear Click the name of the role you want to change for example Young person then click the Change button The Properties window for the selected role appears Make the changes you want then click OK Related topics e Role properties e Safe Browsing configuration Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 158 R AV RA Child Protection 8 2 4 Adding or removing a role gt In the Status view click the configuration button next to Safe Browsing In the Safe Browsing configuration window the Roles options appear gt To delete a role click the name of the role for example Young person then click the Remove button Note You cannot delete a role if it is assigned to a user gt
16. RA System Scanner 6 System Scanner 6 1 System Scanner With the System Scanner component you can carry out targeted scans on demand scans for viruses and unwanted programs The following options are available for scanning for infected files e System scan via context menu The system scan via the context menu right hand mouse button entry Scan selected files with Avira is recommended if for example you wish to scan individual files and directories Another advantage is that it is not necessary to first start the Control Center for a system scan via the context menu e System scan via drag amp drop When a file or directory is dragged into the program window of the Control Center the System Scanner scans the file or directory and all sub directories it contains This procedure is recommended if you wish to scan individual files and directories that you have saved for example on your desktop e System scan via profiles This procedure is recommended if you wish to regularly scan certain directories and drives e g your work directory or drives on which you regularly store new files You do not then need to select these directories and drives again for every new scan you simply select using the relevant profile e System scan via the Scheduler The Scheduler enables you to carry out time controlled scans Special processes are required when scanning for rootkits boot sector viruses and when scanning active processes The f
17. To add anew role type a role name in the input field maximum 30 characters then click the New button gt Select the name of the new role from the roles list and click the Change button to edit its properties Related topics e Safe Browsing configuration e Role properties e Assigning a Safe Browsing role Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 159 R AV RA Mobile Protection 9 Mobile Protection Avira does not only protect your computer system from malware and viruses but also protects your smartphone running with Android operating system from loss and theft Using Avira Android Security you can also block unwanted calls or SMS Simply add phone numbers from call log SMS log and your list of contacts to the blacklist or create manually a contact you want to block You can find more information on our website www avira com android Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 160 CK AVIRA corti 10 Configuration Overview of configuration options Buttons 10 1 Overview of configuration options The following configuration options are available System Scanner Configuration of a system scan on demand Scan options Action on detection Archive scan options System scan exceptions System scan heuristics Report function setting Real Time Protection Configuration of a realtime scan on access Scan options Action on detectio
18. component identifies applications using the path the file name and the content We recommend checking the content as malware can be added to a program through changes such as updates You can determine whether a contents check should be performed from the Type specified For the Contents type the applications specified Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 215 CK AVIRA MT by path and file name are checked for changes to the file content before they are excluded from monitoring by the ProActiv component If the file contents have been modified the application is again monitored by the ProActiv component For the Path type no contents check is performed before the application is excluded from monitoring by the Real Time Protection To change the exclusion type click on the type displayed Warning Only use the Path type in exceptional cases Malcode can be added to an application through an update The originally harmless application is now malware Note Some trusted applications including for example all application components of your Avira product are by default excluded from monitoring by the ProActiv component even though they are not included in the list Input box In this box you enter the application to be excluded from monitoring by the ProActiv component To identify the application the full path file name and file extension must be specified The path must either show the drive on whic
19. e My firewall reports Avira Real Time Protection and Avira Mail Protection immediately after activation e Avira Mail Protection does not work e An email sent via a TLS connection has been blocked by Mail Protection e Webchat is not operational Chat messages will not be displayed data are being loaded in the browser The error message The license file cannot be opened appears Reason The file is encrypted gt To activate the license you do not need to open the file but rather you save it in the program directory The error message Connection failed while downloading the file appears when attempting to start an update Reason Your Internet connection is inactive No connection to the web server on the Internet can therefore be established gt Test whether other Internet services such as WWW or email work If not re establish the Internet connection Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 231 CK AVIRA FAQ Tip Reason The proxy server cannot be reached gt Check whether the login for the proxy server has changed and adapt it to your configuration if necessary Reason The update exe file is not fully approved by your personal firewall gt Ensure that the update exe file is fully approved by your personal firewall Otherwise gt Check your settings in the Configuration under PC Protection gt Update Viruses and malware cannot be moved or deleted Reason The file was l
20. 2013 39 R AV RA Installation and uninstallation Avira Ultimate Protection Suite is now uninstalled and all directories files and registry entries for the program are deleted when your computer is restarted Note The Avira SearchFree Toolbar is not included in the uninstallation program and must be uninstalled separately 3 8 4 Uninstalling Avira SearchFree Toolbar Uninstalling Avira SearchFree Toolbar Should you ever feel the need to uninstall Avira SearchFree Toolbar here is how Uninstalling Avira SearchFree Toolbar under Windows 8 Uninstalling Avira SearchFree Toolbar under Windows 7 Uninstalling Avira SearchFree Toolbar under Windows XP Uninstalling Avira SearchFree Toolbar via the web browser Uninstalling Avira SearchFree Toolbar via Add On Manager Uninstalling Avira SearchFree Toolbar under Windows 8 To uninstall your Avira SearchFree Toolbar Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 gt Close the web browser Right click in one of the bottom corners of the screen The All apps symbol appears Click on the symbol and look in the Apps Windows System section for Control Panel Double click the Control Panel symbol Click Programs Uninstall a program Click Programs and Features Uninstall a program Select Avira SearchFree Toolbar plus Web Protection in the list and click Uninstall You will be asked if you really want to uninstall this product Click Yes to confirm Avira
21. CHILD PROTECTION features to ensure a safe Internet experience for your children or other persons using your computer e With the Social Networks feature you can monitor your children s activities online The Social Networks technology checks their social network accounts for comments photos etc that may influence your child s reputation in a negative way or may indicate that your child is in danger e With the Safe Browsing feature you can assign a role to each Windows user on your computer For every role you can define which URLs or categories of Internet content should be allowed or denied as well as daily surfing periods or time limits Related topics e Social Networks e About Safe Browsing 8 1 Social Networks This chapter contains comprehensive information on Creating a Social Network Protection account Logging in to your Social Network Protection account 8 1 1 Creating a Social Network Protection account gt Make sure that your computer is connected to the internet Click Control Center gt View gt Child Protection gt Social Networks Click Get Started Now The web browser opens displaying the Avira Social Network Protection website gt If you have a Facebook account you can now log in to Avira Social Network Protection by clicking the Facebook logo OR gt If you do not have a Facebook account enter your first name your last name your email address and a password in the required fields and click Ge
22. Control Center Search backwards Starts the search backwards in alphabetical order First match Moves in the list to the first entry found Entries of the detection list Under this title is a list of the names of viruses or unwanted programs that can be recognized Most entries in this list can also be removed with your Avira product They are listed in alphabetical order first special characters and numbers then the letters Use the scroll bar to scroll up or down in the list 7 4 3 Download rescue CD The menu command Download rescue CD initiates the download of the Avira Rescue CD package The package contains a bootable live system for PCs and an Avira anti virus Scanner with the most up to date virus definition file and scan engine You can use the Avira rescue CD to boot and operate your PC from the CD or DVD if the operating system is damaged to rescue data or to execute a scan for viruses and malware Once the Avira rescue CD package has been downloaded a dialog box appears in which you select a CD DVD drive to burn the rescue CD You also have the option of saving the Avira rescue CD package and burning the CD at a later date Note You need an active Internet connection to download the Avira rescue CD package You need a CD DVD drive and a writable CD or DVD to burn the rescue CD 7 4 4 Configuration The menu item Configuration in the Extras menu opens the Configuration 7 5 Update 7 5 1 Start update
23. Dec 2013 200 CK AVIRA TMT Warning If you select this option you have no protection against viruses and unwanted programs by the Mail Protection Only select this item if you are certain you know what you are doing Disable the preview in your email program never open attachments by double clicking Move to quarantine If this option is enabled the affected attachment is placed in Quarantine and then deleted replaced by a default text If required the affected attachment s can later be restored Further actions This configuration section contains further settings for actions performed when Mail Protection finds a virus or unwanted program in an email or in an attachment Note These actions are performed exclusively when a virus is detected in incoming emails Default text for deleted and moved emails The text in this box is inserted in the email as a message instead of the affected email You can edit this message A text may contain a maximum of 500 characters You can use the following key combination for formatting Ctrl Enter inserts a line break Default The button inserts a pre defined default text in the edit box Default text for deleted and moved attachments The text in this box is inserted in the email as a message instead of the affected attachment You can edit this message A text may contain a maximum of 500 characters You can use the following key combination for formatting Ctrl Enter i
24. Display report file The report file of the Real Time Protection is displayed oe Reset statistics data The statistical information in this section is set to zero Displayed information Last file found Shows the name and location of the file last found by the Real Time Protection Last virus or unwanted program found Gives the name of the last virus or unwanted program found Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 124 R AV RA Control Center Icon link Description A virus information Click the icon or link to display detailed information about the virus or unwanted program if an Internet connection is present Last file scanned Shows the name and path of the file last scanned by the Real Time Protection Statistics Number of files Shows the number of files scanned so far Number of detections Shows the number of viruses and unwanted programs found so far Number of suspicious files Displays the number of files reported by the heuristics Number of deleted files Shows the number of files deleted so far Number of repaired files Shows the number of files repaired so far Number of moved files Shows the number of files moved so far Number of renamed files Shows the number of files renamed so far 7 3 6 FireWall Windows Firewall as of Windows 7 Avira manages the Windows Firewall from the Control and Configuration Center
25. Enable the inbox account used by your email client to receive emails for monitoring by Mail Protection Monitor POP3 accounts If this option is enabled the POP3 accounts are monitored on the specified ports Monitored ports In this field you should enter the port to be used as the inbox by the POP3 protocol Multiple ports are separated by commas Default This button resets the specified port to the default POPS port Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 198 CK AVIRA T Monitor IMAP accounts If this option is enabled the IMAP accounts are monitored on the specified ports Monitored ports In this field you should enter the port to be used as the inbox by the IMAP protocol Multiple ports are separated by commas Default This button resets the specified port to the default IMAP port Scan outgoing emails SMTP If this option is enabled outgoing emails are scanned for viruses and malware Emails which are spam sent by unknown bots are blocked Monitored ports In this field you should enter the port to be used as the outbox by the SMTP protocol Multiple ports are separated by commas Default This button resets the specified port to the default SMTP port Note To verify the protocols and ports used call up the properties of your email accounts in your email client program Default ports are mostly used Enable IPv6 support If this option is enabled Internet Protocol version 6 is supp
26. Files have been successfully updated If this option is enabled you will receive a desktop notification whenever an update has been successfully performed and files updated Update failed If this option is enabled you will receive a desktop notification whenever an update fails No connection to the download server could be created or the update files could not be installed No update necessary If this option is enabled you will receive a desktop notification whenever an update is started but installation of the files is not necessary as your program is up to date Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 224 CK AVIRA aia 11 Tray icon The tray icon in the system tray of the taskbar displays the status of the Real Time Protection service Icon Description Avira Real Time Protection is enabled Avira Real Time Protection is disabled Entries in the context menu Enable Real Time Protection Enables or disables the Avira Real Time Protection Enable Mail Protection Enables or disables the Avira Mail Protection Enable Web Protection Enables or disables the Avira Web Protection Enable Windows Firewall Enables or disables the Windows Firewall this feature is available starting from Windows 8 Start Avira Ultimate Protection Suite Opens the Control Center Configure Avira Ultimate Protection Suite Opens the Configuration My messages Opens a slide up with th
27. If this option is enabled slightly less unknown malware is detected the risk of false alerts is low in this case Medium detection level This option combines a strong detection level with a low risk of false alerts Medium is the default setting if you have selected the use of this heuristic High detection level If this option is enabled significantly more unknown malware is detected but there are also likely to be false positives 10 6 2 Report The Web Protection includes an extensive logging function to provide the user or administrator with exact notes about the type and manner of a detection Reporting This group allows for the content of the report file to be determined Off If this option is enabled then Web Protection does not create a log It is recommended that you should turn off the logging function only in exceptional cases such as if you are executing trials with multiple viruses or unwanted programs Default If this option is enabled Web Protection records important information concerning detections alerts and errors in the report file with less important information ignored for improved clarity This option is enabled as the default setting Extended If this option is enabled Web Protection logs less important information to the report file as well Complete If this option is enabled Web Protection logs all available information in the report file including file size file type date etc Lim
28. On gt Open the Control Panel via the Windows Start menu Click Programs and Features Select Avira Ultimate Protection Suite in the list and click Uninstall When asked if you really want to remove the application and all its components click Yes to confirm All components of the program will be removed Click Finish to complete uninstallation If a dialog box appears recommending that your computer be restarted click Yes to confirm Avira Ultimate Protection Suite is now uninstalled and all directories files and registry entries for the program are deleted when your computer is restarted Note The Avira SearchFree Toolbar is not included in the uninstallation program and must be uninstalled separately 3 8 3 Uninstalling Avira Ultimate Protection Suite under Windows XP To uninstall Avira Ultimate Protection Suite from your computer use the option Change or Remove Programs in the Windows Control Panel gt Open the Control Panel via the Windows Start gt Settings menu Double click on Add or Remove Programs Select Avira Ultimate Protection Suite in the list and click Remove When asked if you really want to remove the application and all its components click Yes to confirm All components of the program will be removed Click Finish to complete uninstallation If a dialog box appears recommending that your computer be restarted click Yes to confirm Avira Ultimate Protection Suite User Manual Status 17 Dec
29. Scanner should scan For this you must select the relevant entries Exceptions File objects to be omitted for the System Scanner The list in this window contains files and paths that should not be included by the System Scanner in the scan for viruses or unwanted programs Please enter as few exceptions as possible here and really only files that for whatever reason should not be included in a normal scan We recommend that you always scan these files for viruses or unwanted programs before they are included in this list Note The entries in the list must not result in more than 6000 characters in total Warning These files are not included in a scan Note The files included in this list are recorded in the report file Please check the report file from time to time for unscanned files as perhaps the reason you excluded a file here no longer exists In this case you should remove the name of this file from this list again Input box In this input box you can enter the name of the file object that is not included in the on demand scan No file object is entered as the default setting J Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 170 CK AVIRA corti The button opens a window in which you can select the required file or the required path When you have entered a file name with its complete path only this file is not scanned for infection If you have entered a file name without a path all fil
30. Suite User Manual Status 17 Dec 2013 55 R AV RA Overview of Avira Ultimate Protection Suite More options Select toolbar language Under Select toolbar language you can select the language in which Avira SearchFree Toolbar is displayed The toolbar is available in English German Spanish French Italian Portuguese and Dutch Note Where possible the default Avira SearchFree Toolbar language corresponds to that of your program If the toolbar is not available in your language the default language is English Show button text labels Disable the Show button text labels option if you want to hide the text next to the Avira SearchFree Toolbar icons Clear history Enable the Clear history option if you do not want to save previous searches and want to clear the history immediately Help Click on Help to access the website containing frequently asked questions FAQs relating to the toolbar Uninstall You can also uninstall Avira SearchFree Toolbar directly in Internet Explorer Uninstallation via the web browser About Click on About to display which version of Avira SearchFree Toolbar is installed Firefox In the Firefox web browser the following configuration options for the Avira SearchFree Toolbar are available in the Options menu Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 56 R AV RA Overview of Avira Ultimate Protection Suite Toolbar options Search Select Avira search
31. Suite License Manager automatically copies the corresponding license in the relevant product folder If a license already exists a note appears as to whether the existing license file is to be replaced In this case the existing file is overwritten by the new license file Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 18 R AVI RA Installation and uninstallation 3 Installation and uninstallation This chapter contains information relating to the installation of Avira Ultimate Protection Suite e Preparing for installation e Installing from CD when offline e Installing downloaded software e Removing incompatible software e Choosing an installation type e Installing Avira Ultimate Protection Suite e Changing the installation e Uninstalling Avira Ultimate Protection Suite 3 1 Preparing for installation Y Before installation check whether your computer fulfills all the minimum System Requirements Y Close all running applications V Make sure that no other virus protection solutions are installed The automatic protection functions of various security solutions may interfere with each other for the automatic options see Removing incompatible software v If necessary please uninstall any previously installed search toolbars before you install the Avira SearchFree Toolbar Otherwise you will not be able to install the Avira SearchFree Toolbar Y Establish an Internet connection e The connection
32. T Add With this button you can add the file object entered in the input box to the display window Delete With this button you can delete a selected file object from the display window Please note the further information when specifying exceptions In order to also exclude objects when they are accessed with short DOS file names DOS name convention 8 3 the relevant short file name must also be entered in the list A file name that contains wildcards may not be terminated with a backslash For example C Program Files Application applic exe This entry is not valid and not treated as an exception Please note the following with regard to exceptions on connected network drives If you use the drive letter of the connected network drive the files and folders specified are NOT excluded from the Real Time Protection scan If the UNC path in the list of exceptions differs from the UNC path used to connect to the network drive IP address specification in the list of exceptions specification of computer name for connection to network drive the specified folders and files are NOT excluded by the Real Time Protection scan Locate the relevant UNC path in the Real Time Protection report file lt Computer name gt lt Enable gt OR lt IP address gt lt Enable gt You can locate the path Real Time Protection uses to scan for infected files in the Real Time Protection report file Indicate exactly the same path in the list of
33. Windows system settings are used for the connection to the web server via a proxy server Configure the Windows system settings to use a proxy server under Control panel gt Internet options gt Connections gt LAN settings You can also access the Internet options in the Extras menu in Internet Explorer Warning If you are using a proxy server which requires authentication enter all the required data under the option Use this proxy server The Use proxy system settings option can only be used for proxy servers without authentication Use this proxy server If your web server connection is set up via a proxy server you can enter the relevant information here Address Enter the computer name or IP address of the proxy server you want to use to connect to the web server Port Please enter the port number of the proxy server you want to use to connect to the web server Login name Enter a user name to log in on the proxy server Login password Enter the relevant password for logging in on the proxy server here For security reasons the actual characters you type in this space are replaced by asterisks Examples Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 186 CK AVIRA T Address proxy domain com Port 8080 Address 192 168 1 100 Port 3128 10 5 FireWall Avira Ultimate Protection Suite allows you to configure to manage the Windows Firewall starting from Windows 7 e Avira FireWal
34. Windows systems Your Avira product supports WMI and provides data status information statistical data reports planned requests etc as well as events via an interface WMI gives you the option of downloading operating data from the program Enable WMI support When this option is enabled you can download operating data from the program via WMI 10 9 6 Events Limit size of event database Limit size to max n entries If this option is enabled the maximum number of events listed in the event database can be limited to a certain size possible values 100 to 10000 entries If the number of entered entries is exceeded the oldest entries are deleted Delete all events older than n day s If this option is enabled events listed in the event database are deleted after a certain period of time possible values 1 to 90 days This option is enabled as the default setting with a value of 30 days No limit When this option has been activated the size of the event database is not limited However a maximum of 20 000 entries are displayed in the program interface under Events 10 9 7 Reports Limit reports Limit number to max n piece When this option is enabled the maximum number of reports can be limited to a specific amount Values between 1 and 300 are permissible If the specified number is exceeded then the oldest report at that time is deleted Delete all reports older than n day s If this option is enabled reports
35. added users with the roles assigned to them When a user is added the program assigns the role of Child by default With a mouse click on the displayed role you can switch to another role Note The Default user cannot be deleted Roles Input box In this field you enter the name of the role that you want to add to the user roles Change The Change button can be used to configure the selected role A dialog box appears in which you can define blocked and allowed URLs for the role and select prohibited web content by category see Role properties Add With this button you can add the role entered in the input box to the list of available roles Delete The button deletes a highlighted role from the list List The list shows all added roles By double clicking on a displayed role you can open the dialog for defining the role Note The roles that have already been assigned to a user cannot be deleted Related topics e About Safe Browsing e Role properties Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 208 CK AVIRA dentin e Usage duration e Usage period 10 8 1 Role properties The Properties window allows you to define a selected role for using the Internet You can explicitly permit or prohibit access to URLs You can block specific categories for web content on the basis of the selection You also have the option to restrict Internet usage time Control access to the following URLs T
36. boot or master boot sector of hard disks is mainly infected by boot sector viruses They overwrite important information necessary for the system execution One of the awkward consequences the computer system cannot be loaded any more Bot Net A bot net is defined as a remote network of PCs on the Internet that is composed of bots that communicate with each other A bot net can comprise a collection of cracked machines running programs usually referred to as worms Trojans under a common command and control infrastructure Bot nets serve various purposes including denial of service attacks etc usually without the affected PC user s knowledge The main potential of bot nets is that the networks can achieve grow to thousands of computers and their total bandwidth exceeds most conventional Internet accesses Exploit An exploit security gap is a computer program or script that takes advantage of a bug glitch or vulnerability leading to privilege escalation or denial of service on a computer system One form of exploitation for example is an attack from the Internet with the help of manipulated data packages Programs can be infiltrated in order to obtain higher access Fraudulent software Also known as scareware or rogueware it is a fraudulent software that pretends that your computer is infected by viruses or malware This software looks deceptively similar to professional Antivirus software but is meant to raise uncertainty or
37. click on Add or Remove Programs Select Avira Ultimate Protection Suite and click Change In the Welcome dialog of the program select the option Modify You will be guided through the installation changes Related Topics Choosing installation components 3 8 Uninstalling Avira Ultimate Protection Suite Should you ever feel the need to uninstall Avira Ultimate Protection Suite here is how e Uninstalling Avira Ultimate Protection Suite under Windows 8 e Uninstalling Avira Ultimate Protection Suite under Windows 7 e Uninstalling Avira Ultimate Protection Suite under Windows XP 3 8 1 Uninstalling Avira Ultimate Protection Suite under Windows 8 To uninstall Avira Ultimate Protection Suite from your computer use the option Programs and Features in the Windows Control Panel Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 37 R AVI RA Installation and uninstallation E E a a a JO fal gt Control Panel All Control Panel Items Programs and Features File Edit View Tools Help Control Panel Home P Uninstall or change a program View installed updates To uninstall a program select it from the list and then click Uninstall Change or Repair Turn Windows features on or Li Organize v Change A Name Publisher Installed On gt Right click on the screen The All apps symbol appears Click on the symbol and look in the Apps Windows System section for Control Panel Double click
38. define further protection settings Note that in the pre configured default user roles child young person adult the time monitoring and Internet use control function is disabled Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 117 R AV I RA Control Center an Restricted Deactivated Configure The Safe Browsing function is not active or The Web Protection service has been disabled Warning If you have disabled Web Protection your computer system is not fully monitored There is a possibility that viruses and unwanted programs can access your computer system Note To enable Safe Browsing click the ON OFF button The Safe Browsing and Web Protection are automatically enabled Click the icon Open Configuration to define further protection settings for children and juveniles 7 3 2 Game Mode If an application is executed in full screen mode on your computer system you may intentionally suspend desktop notifications as pop up windows and in product messages by activating the Game Mode You may enable the Game Mode or keep it in automatic mode by clicking the ON OFF button By default the Game Mode is set to automatic and displayed in green color The default setting sets the feature to automatic so that whenever you run an application that needs the full screen mode your Avira product switches automatically to Game Mode gt Click the butt
39. detection via innovative scanning technology scan engine including heuristic scanning method e Detection of all conventional archive types including detection of nested archives and smart extension detection e High performance multithreading function simultaneous high speed scanning of multiple files Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 13 R AV RA Product information 2 2 System requirements 2 2 1 System requirements Avira Ultimate Protection Suite Avira Ultimate Protection Suite has the following requirements for successful use of the system Operating system Windows 8 newest SP 82 or 64 bit or Windows 7 newest SP 82 or 64 bit or Windows XP newest SP 32 or 64 bit Hardware e Computer with Pentium processor or later at least 1 GHz e Atleast 150 MB of free hard disk memory space more if using quarantine for temporary storage e Atleast 1024 MB RAM under Windows 8 Windows 7 e Atleast 512 MB RAM under Windows XP Other requirements e For the program installation Administrator rights e For all installations Windows Internet Explorer 6 0 or higher e Internet connection where appropriate See Preparing for installation 2 2 2 System requirements Avira SearchFree Toolbar The following requirements have to be met for a proper use of the Avira SearchFree Toolbar Operating system Windows 8 newest SP 82 or 64 bit or Windows 7 newest SP 82 or 64 bit or Wi
40. detections Shows the number of viruses and unwanted programs found so far Number of blocked URLs Shows the number of previously blocked URLs Number of ignored URLs Shows the number of previously ignored URLs 7 3 8 Mail Protection The Mail Protection section shows you all the emails scanned by Mail Protection their properties and other statistical data Note If the Mail Protection service is not started button next to the module is displayed in yellow color However the report file of the Mail Protection can be displayed If the module is not available in your Avira product the boxes of this section are grayed out and cannot be selected Note Exemption of individual email addresses from the malware scan obviously only applies to incoming emails To disable the scanning of outgoing emails deactivate the scan in the configuration under Mail Protection gt Scan Toolbar Icon Description E Display report file The report file of the Mail Protection is displayed Display properties of the selected email Opens a dialog box with more information on the selected email Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 127 R AV I RA Control Center p Do not scan email address for malware The selected email address will no longer be scanned for viruses and unwanted programs in future You can undo this setting again in the configuration under Mail Protection gt General
41. engine In the Avira search engine menu you can select which search engine to use for the search Search engines are available for the USA Brazil Germany Spain Europe France Italy the Netherlands Russia and the United Kingdom Display recent searches If the Display recent searches option enabled you can display previous search terms by clicking on the arrow in the search toolbar Select a term if you want to display the search result again Auto clear recent search history when I close the browser Enable the option Auto clear recent search history when I close the browser if you do not want to save previous searches and want to clear the history when you close the web browser Display Avira search results when I type keywords or invalid URLs into the browser address bar If this option is enabled a search is initiated and the search result displayed every time you enter keywords or an invalid URL into the web browser s address bar More options Select toolbar language Under Select toolbar language you can select the language in which Avira SearchFree Toolbar is displayed The toolbar is available in English German Spanish French Italian Portuguese and Dutch Note Where possible the default Avira SearchFree Toolbar language corresponds to that of your program If the toolbar is not available in your language the default language is English Show button text labels Disable the Show button text labels option if you
42. expanded on an hourly basis The roles of Child Young person and Adult are pre configured with the relevant prohibited categories Internet usage is logged based on Internet requests lasting a minimum of 5 minutes If Safe Browsing is enabled all the web pages requested by the user are filtered according to the user role If a web page is blocked a message is displayed in the browser If the permitted usage duration is exceeded or if usage occurs outside the permitted period the requested websites are blocked and a message is displayed in the browser Warning Please note that to use the Safe Browsing function you must enable the Web Protection service Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 156 CG AVIRA Warning Protect the configuration of your Avira product with a password when you enable Safe Browsing If the configuration is not protected by a password all users of the computer can alter or disable the Safe Browsing settings Password protection is enabled under Configuration gt General gt Password Child Protection Related topics e Enabling Safe Browsing e Assigning a Safe Browsing role e Safe Browsing configuration 8 2 1 Enabling Safe Browsing gt Open the Avira Control Center and click Status in the navigation bar In order to use the Safe Browsing function you must enable the Web Protection service gt If necessary enable the Web Protection service by clicking the red
43. file is created Up to three backups of old report files are saved The oldest backups are deleted first 10 8 Safe Browsing If you have allocated a password for Safe Browsing the configuration is hidden and the Password Protected button displayed Password Protected To enable the Safe Browsing configuration press the Password Protected button and enter the password in the Enter password window Enable Safe Browsing If this option is enabled all the web pages requested by the user while navigating in the Internet are scanned on the basis of the role assigned to the registered user in the Safe Browsing function Requested web pages are blocked if they have been classified as blocked within the assigned role Note When Safe Browsing is enabled Default users of the computer who have not been assigned a role during Safe Browsing configuration are assigned the role of Child You can change the role of the Default user After installation Child Young person and Adult user roles are created The time restriction on Internet usage is disabled for preconfigured roles User selection User drop down list The list contains all users in the system Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 207 CK AVIRA T Add The button can be used to add the selected user to the list of protected users Delete The button deletes a selected entry from the list List of user roles The list shows all
44. fo Social Networks pepe Nat peel Safe Browsing h Mail Protection on MOBILE PROTECTION gt Start update i Android Security Last update 2 22 2013 wre bi n Safe Browsi Lo S Quarantine Your product is activated until 01 01 2014 a ale amp Scheduler fJ Renew Game Mode o a Reports Events Need the help of a security expert Visit Avira Experts Market The Control Center window is divided into three areas The Menu bar the Navigation area and the detail window Status e Menu bar In the Control Center menu bar you can access general program functions and information on the program e Navigation area In the navigation area you can easily swap between the individual sections of the Control Center The individual sections contain information and functions of the program components and are arranged in the navigation bar according to activity Example Activity PC PROTECTION Section Real Time Protection e Status The Control Center opens with the Status view where you can see at a glance if your computer is safe and you have an overview of the active modulesand the date of the last system scan The Status view also contains buttons for starting features or actions such as starting or stopping the Real Time Protection Starting and closing of Control Center To start the Control Center the following options are available e Double click the program icon on your desktop e Via the program entry in the Start gt Progr
45. for suspicious actions You will receive a message if typical malware behavior is detected You can block the program or select Ignore to continue to use the program The monitoring process excludes Programs classified as trusted trusted and signed programs included by default in the permitted applications filter and all programs which you have added to the application filter for permitted programs ProActiv protects you from new and unknown threats for which there are not yet any virus definitions or heuristics available ProActiv technology is integrated into the Real Time Protection component and observes and analyzes the program actions performed The behavior of the program is checked against typical malware action patterns Type of action and action sequences If a program exhibits typical malware behavior this is treated as a virus detection You have the option of blocking the program or ignoring the notification and continuing to use the program You can classify the program as trusted and add it to the application filter for permitted programs You have the option of adding the program to the application filter for blocked programs using the Always block command The ProActiv component uses rule sets developed by the Avira Malware Research Center to identify suspicious behavior The rule sets are supplied by Avira databases ProActiv sends information on any suspicious programs to the Avira databases for logging During Avira installatio
46. for scanning by Web Protection The MIME types and URLs specified are ignored by Web Protection i e that data is not scanned for viruses and malware when it is transferred to your computer system MIME types skipped by Web Protection In this field you can select the MIME types content types for the transferred data to be ignored by Web Protection during scanning File tyoes MIME types skipped by Web Protection user defined All MIME types content types for the transferred data in the list are ignored by Web Protection during scanning Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 193 CK AVIRA dort Input box In this box you can input the name of the MIME types and file types to be ignored by Web Protection during scanning For file types enter the file extension e g htm For MIME types indicate the media type and where applicable sub type The two statements are separated from one another by a single slash e g video mpeg or audio x wav Note No wildcards for any number of characters or for a single character can be used when entering file types and MIME types Warning All file types and content types on the exclusion list are downloaded into the Internet browser without further scanning of the blocked requests list of file and MIME types to be blocked in Web Protection gt Scan gt Blocked requests or by Web Protection For all entries on the exclusion list the entries on the list o
47. information If you have registered in the licensing portal of Avira you can additionally extend your license directly online via the License Overview or select the automatic renewal of your license 2 3 3 Upgrading In the License Manager you have the option of launching an upgrade for a product from the Avira desktop product family Manual uninstallation of the old product and manual installation of the new product is not required When upgrading from the License Manager you enter the activation code for the product you want to upgrade into the License Manager input box The new product is automatically installed To achieve high reliability and security for your computer Avira sends a pop up item to remind you to upgrade your system to the newest version Just click the Upgrade link on the pop up item and you will be guided to your product specific upgrade site You have the possibility to upgrade your current product or you may obtain a more comprehensive product The product overview page shows what kind of product you are using right now and offers the chance to compare your product to other Avira products If you need more information click the information icon right beside the product name If you want to remain on the same product click Upgrade and the download of the new version starts immediately If you would like to obtain a more comprehensive product click the Buy button at the bottom of the product column You will be automati
48. is not available for Internet Explorer 7 and 8 e Clear Recent History Firefox Delete Browsing History Internet Explorer With this option you will erase all traces of your Internet activities Website Safety Advisor The Website Safety Advisor offers you a safety ranking while navigating You can assess the reputation of the website you are visiting and check if it poses a low or a high risk to your security This widget also provides further information on the website like who is the domain owner or why the website has been categorized as safe or risky The status of the Website Safety Advisor is displayed in the Toolbar and in your search results as an Avira tray icon in combination with other icons Icon Status display Description rRe Safe A green check mark for safe websites CED Low risk A yellow exclamation mark for websites representing a low risk rza High risk A red stop sign for websites representing a high risk to your security rezia Unknown A grey question mark will appear when the status is unknown RE Verifying This sign will appear while verifying the status of a website Browser Tracking Blocker With the Browser Tracking Blocker you can stop trackers from collecting information about Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 54 KR AV RA Overview of Avira Ultimate Protection Suite you while you are surfing The widget allows you to ch
49. note that the file extension list may vary from version to version Drives Monitor network drives If this option is enabled files on network drives mapped drives such as server volumes peer drives etc are scanned Note In order not to reduce the performance of your computer too much the option Monitor network drives should only be enabled in exceptional cases Warning If this option is disabled the network drives are not monitored They are no longer protected against viruses or unwanted programs Note When files are executed on network drives they are scanned by the Real Time Protection irrespective of the setting for the Monitor network drives option In some cases files on network drives are scanned while being opened even though the Monitor network drives option is disabled Reason These files are accessed with Execute File rights If you want to exclude these files or even executed files on network drives from scanning by the Real Time Protection enter the files in the list of file objects to be excluded see Real Time Protection gt Scan gt Exceptions Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 174 CK AVIRA T Enable caching If this option is enabled monitored files on network drives will be made available in the Real Time Protection s cache Monitoring of network drives without the caching function is more secure but does not perform as well as the monitoring of network dr
50. overview e Status Clicking on the Status bar gives you an overview of the product s functionality and performance see Status The Status section lets you see at a glance which modules are active and provides information on the last update performed e PC PROTECTION In this section you will find the components for checking the files on your computer system for viruses and malware The System Scanner section enables you to easily configure and start an on demand scan Predefined profiles enable a scan with already adapted default options In the same way it is possible to adapt the scan for viruses and unwanted programs to your personal requirements with the help of manual selection will be saved or by creating user defined profiles The Real Time Protection section displays information on scanned files as well as other statistical data which can be reset at any time and enables access to the report file More detailed information on the last virus or unwanted program detected can be obtained practically at the push of a button Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 45 RK AV RA Overview of Avira Ultimate Protection Suite INTERNET PROTECTION In this section you will find the components to protect your computer system against viruses and malware from the Internet and against unauthorized network access The FireWall section enables you to configure the basic settings for the FireWall
51. point vV First you have to enable System Restore on your Windows system gt Click Details in the slide up The window System is being scanned is displayed gt Enable Create system restore point before repair gt Click Apply A system restore point has been created Now you can perform a system restore using the Windows Control Panel if necessary 5 3 Sending files to Protection Cloud A list of file locations frequently targeted by malware is generated when the Quick system scan job runs The list includes running processes programs that run at start up and services Unknown program files are uploaded to the Avira Protection Cloud for analysis If you enabled the option Confirm manually when sending suspicious files to Avira during the custom installation or later in the Advanced Protection configuration you see a list of the suspicious files that should be sent to the Protection Cloud and you can choose which files you want to send By default all suspicious files are marked to be sent to Avira Protection Cloud for further analysis Note If you enabled the Extended reporting mode the System Scanner logs each detection in the Report file and adds the Cloud suffix to the detections made by the Protection Cloud Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 83 CK AVIRA nE 5 3 1 Displayed information The list of suspicious files to be sent to Avira Protection Cloud Send You can select w
52. program components An update checks whether the virus definition file the scan engine and the product are up to date and if necessary implements an update After a product update you may have to restart your computer system If only the virus definition file and scan engine are updated the computer does not have to be restarted When a product update requires a reboot you can decide whether to continue with the update or to be reminded again later about the update If you continue with the product update immediately you are still able to choose when the reboot should take place If you want to be reminded about the update later on the virus definition file and the scan engine will be updated anyway but the product update will not be done Note The product update will not be completed until a reboot has occurred Note For security reasons the Updater checks whether the Windows hosts file of your computer was altered whether the Update URL for example was manipulated by malware and is diverting the Updater to unwanted download sites If the Windows hosts file has been manipulated this is shown in the Updater report file Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 228 CK AVIRA paz An update is automatically performed in the following interval 2 hours In the Control Center under Scheduler you can create additional update jobs that are performed by Updater at the specified intervals You also hav
53. program group in the Start menu help you to access Avira Ultimate Protection Suite more quickly and easily Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 27 KR AV RA Installation and uninstallation Create Desktop Icon Program Group R AVIRA Select the additional tasks you would like setup to perform while installing Avira Ultimate Protection Suite then dick on Next Create a desktop icon Create a program group in the Start menu gt To create a desktop shortcut for Avira Ultimate Protection Suite and or a program group in the Start menu leave the option s activated 3 6 5 Activating Avira Ultimate Protection Suite There are several ways to activate your Avira Ultimate Protection Suite Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 28 R AV RA Installation and uninstallation re G Avira Ultimate Protection Suite AVIRA Welcome to the license wizard This wizard helps you to license your Avira product Please note that an active internet connection is required What would you like to do Activate product Enter the activation code or purchase an activation code now Activation code e g 93555 5555A EDS3W TRCDS PUZV Test product Click here if you wish to apply for a test license to try out the product s full functionality I already have a valid license file Proxy settings eee Get Cee If you hav
54. switch next to it in the Status view under nternet Protection The status of Web Protection should be green I when enabled Enable the Safe Browsing service by clicking the red switch next to it in the Status view The status of Safe Browsing should be green I when enabled gt To configure the Safe Browsing profile for your child or another user click the configuration button next to Safe Browsing in the Status view Related topics e About Safe Browsing e Assigning a Safe Browsing role e Safe Browsing configuration 8 2 2 Assigning a Safe Browsing role Prerequisites V Make sure you have set separate Windows accounts to each person using the computer on which you installed Avira You can assign a Safe Browsing role to each Windows user account V Enable the Safe Browsing function in your Avira product A Check the settings for each role and eventually change them before you assign the roles to users In the Status view click the configuration button next to Safe Browsing Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 157 GA gt Vi RA Child Protection From the User selection drop down list select the user name to which you want to assign a role The list contains the Windows user accounts configured on your computer Click the Add button The user is added to the list Avira Ultimate Protection Suite comes with three pre configured user roles Child Young person
55. system e In Windows XP G This icon restores the files to their original directory Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 74 R AV RA Overview of Avira Ultimate Protection Suite C This icon restores the files to a directory of your choice e As of Windows Vista As of Microsoft Windows Vista the Control Center only has limited rights at the moment e g for access to directories and files Certain actions and file accesses can only be performed in the Control Center with extended administrator rights These extended administrator rights must be granted at the start of each scan viaa scan profile This icon restores the files to a directory of your choice Ce This icon restores the files to their original directory If extended administrator rights are necessary to access this directory a corresponding request appears To restore files in quarantine Warning This could result in loss of data and damage to the operating system of the computer Only use the function Restore selected object in exceptional cases Only restore files that could be repaired by a new scan V File rescanned and repaired gt Inthe Control Center select the section ADMINISTRATION gt Quarantine section Note Emails and email attachments can only be restored using the option C if the file extension is eml To restore a file to its original location gt Highlight the file and click the icon
56. the ADMINISTRATION gt Scheduler section with the status enabled check mark Where appropriate deactivate jobs that are not to be performed Use the following icons to further define your jobs f View properties of a job Edit job Delete job Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 66 R AV RA Overview of Avira Ultimate Protection Suite Start job Stop job 4 3 9 Targeted scan for Rootkits and active malware To scan for active rootkits use the predefined scan profile Scan for Rootkits and active malware To scan for active rootkits systematically gt Go to Control Center and select the section PC PROTECTION gt System Scanner Predefined scan profiles appear gt Select the predefined scan profile Scan for Rootkits and active malware gt Where appropriate highlight other nodes and directories to be scanned by clicking the check box of the directory level gt Click the icon Windows XP p or as of Windows Vista Sp The Luke Filewalker window appears and a system scan is started When the scan is completed the results are displayed 4 3 10 React to detected viruses and malware For the individual protection components of your Avira product you can define how your Avira product reacts to a detected virus or unwanted program in the Configuration under the section Action on detection No configurable action options are available for the ProActiv component of
57. the Internet a fair bit of mine sweeping and Patience playing goes on among company employees and civil servants You can download a whole array of games via the Internet Email games have also become more popular numerous variants are circulating ranging from simple chess to fleet exercises including torpedo combats The corresponding moves are sent to partners via email programs who answer them Studies have shown that the number of working hours devoted to computer games has long reached economically significant proportions It is therefore not surprising that more and more companies are considering ways of banning computer games from workplace computers Your Avira product recognizes computer games If the Games option is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects a game The game is now over in the truest sense of the word because you can simply delete it Jokes Jokes are merely intended to give someone a fright or provide general amusement without causing harm or reproducing When a joke program is loaded the computer will usually start at some point to play a tune or display something unusual on the screen Examples of jokes are the washing machine in the disk drive DRAIN COM or the screen eater BUGSRES COM But beware All symptoms of joke programs may also originate from a virus or Trojan At the very least users will get quite a
58. the Real Time Protection Notification of a detection is always given in the Real Time Protection Suspicious application behavior window Action options for the System Scanner Interactive In interactive action mode the results of the System Scanner scan are displayed in a dialog box This option is enabled as the default setting In the case of System Scanner scan you will receive an alert with a list of the affected files when the scan is complete You can use the content sensitive menu to select an action to be executed for the various infected files You can execute the standard actions for all infected files or cancel the System Scanner Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 67 R AV RA Overview of Avira Ultimate Protection Suite Automatic In automatic action mode when a virus or unwanted program is detected the action you selected in this area is executed automatically Action options for the Real Time Protection Interactive In interactive action mode data access is denied and a desktop notification is displayed In the desktop notification you can remove the malware detected or transfer the malware to the System Scanner component using the Details button for further virus management The System Scanner opens a window containing notification of the detection which gives you various options for managing the affected file via a context menu see Detection gt System Scanner Automat
59. the report file Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 256 CK AVIRA rae 17 3 Suspicious files Suspect files or viruses that may not yet be detected or removed by our products can be sent to us We provide you with several ways of doing this e Identify the file in the quarantine manager of the Control Center and select the item Send file via the context menu or the corresponding button e Send the required file packed WinZIP PKZip Arj etc in the attachment of an email to the following address virus avira com As some email gateways work with anti virus software you should also provide the file s with a password please remember to tell us the password e You can also send us the suspicious file via our website http www avira com sample upload 17 4 Reporting false positives If you believe that your Avira product is reporting a detection in a file that is most likely clean send the relevant file packed WinZIP PKZip Arj etc as an email attachment to the following address virus avira com As some email gateways work with anti virus software you should also provide the file s with a password please remember to tell us the password 17 5 Your feedback for more security At Avira our customers security is paramount For this reason we don t just have an in house expert team that tests the quality and security of every Avira solution before the product is released We also
60. this option is enabled the pre defined affected password is required to delete an object objects Send email to If this option is enabled the pre defined Avira password is required to send an object to the Avira Malware Research Center for examination Copying If this option is enabled the pre defined affected password is required to copy the affected objects object Add and modify jobs If this option is enabled the pre defined password is required to add and modify jobs in the Scheduler Configuration If this option is enabled configuration of the program is only possible after entering the pre defined password Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 Configuration 218 CK AVIRA T Installation If this option is enabled the pre defined uninstallation password is required for installation or uninstallation of the program 10 9 4 Security Autorun Block autorun function If this option is enabled the execution of the Windows autorun function is blocked on all connected drives including USB sticks CD and DVD drives and network drives With the Windows autorun function files on data media or network drives are read immediately on loading or connection and files can therefore be started and copied automatically This functionality carries with it a high security risk however as malware and unwanted programs can be installed with the autom
61. tool in form of Avira AHeAD Advanced Heuristic Analysis and Detection technology This technology uses pattern recognition techniques so it can detect unknown new malware from having analyzed other malware previously M Configuration wizard Lo es ee Q AVIRA Activate and configure AHeAD heuristics With AHeAD heuristics Advanced Heuristic Analysis and Detection Avira Ultimate Protection Suite also detects new previously unknown viruses and malware W Activate AHeAD heuristics Set the detection level for AHeAD heuristics to work with The detection level determines how accurately new viruses and malware are detected 5 Low detection level Good recognition rate with a very low level of false diagnoses Medium detection level Better detection rate with a low level of false diagnoses Recommended setting 5 High detection level Best detection rate with a higher level of false diagnoses gt Select a detection level in the Configure AHeAD dialog box and click Next The detection level selected is used for the System Scanner On demand scan and Real Time Protection On access scan AHeAD technology settings Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 31 R AVI RA Installation and uninstallation 3 6 8 Selecting extended threat categories Virus and malware are not the only threats that pose a danger to your computer system We have defined a whole list of risks and sorted thos
62. vac cavassesestavativeaes ea vecasnesctopesesoaeneneasowass cate eaeasenvaea aganiaseidaeeaanesoaeesiaenes 14 2 2 1 System requirements Avira Ultimate Protection Suite esscessecssseesecsscessecneeeeseensseeseenees 14 2 2 2 System requirements Avira SearchFree Toolbar ssssssscssescsscssesssscssessessssessecesseesesesseeseenees 14 2 2 3 Administrator rights since Windows ViSta scsssessscessecsscessecnscessecsscessecusceesesnsceesssneceeseanenseseaes 15 2 2 4 Incompatibility with other programS issnccsscinvsgencatnorenchop ocnvexdn cunnehancdnes oes backerivsunicteene miecnertnerbeciediasness 15 2 3 Licensing and Upgrades cxzs lt azuxasvecwensiwasnsavsbacunsevwneqasvaeaatevneconrs oss nedhnestneswarsen Uaoovanwetuieeuniceea 16 2 3 1 eE WEG E EE EE A E N E E 16 2 3 2 Extending a Cense sesscsarwenianavvervavensonsevssevsaversovlevinuanavehsnnisubveaieunnaiouaae oun Siaa eas iS Seia Ena EKRE 16 2 3 3 jolo gete laS EE E E A E E AE E E ert TT aem ant 17 2 3 4 License manage sirce issiceerser iesenii oere iniret sieer eein eea Res ieissa osoni saasaa Taea ESSERE EREKE 17 3 Installation and uninstallation SOCHHOHSHSHHSHSHHSHSHHSHSHHSSHHSHSHSHHHSHSHHHSHSHHHHSHHSHHHHHHHHHHHEOESD 19 Sal Preparing TOF TAStANAMIO MH sagesecvsrcecscce carers vheatssocienagerernceneeaerae ease aetna 19 3 2 Installing from CD when offline pais ccsaseeasecasnesticaunennetannes bevasnies crvanaesceasaeaextiineddesamaanorsiowesiaoann 20 3 3 Installing software downloaded
63. want to hide the text next to the Avira SearchFree Toolbar icons Clear history Enable the Clear history option if you do not want to save previous searches and want to clear the history immediately Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 57 KR AV RA Overview of Avira Ultimate Protection Suite Help Click on Help to access the website containing frequently asked questions FAQs relating to the toolbar Uninstall You can also uninstall Avira SearchFree Toolbar directly in Firefox Uninstallation via the web browser About Click on About to display which version of Avira SearchFree Toolbar is installed Google Chrome In the Chrome web browser the following configuration options for Avira SearchFree Toolbar are available under the menu of the red Avira umbrella Help Click on Help to access the website containing frequently asked questions FAQs relating to the toolbar Uninstall instructions Here you will be linked to the articles that contain all the information you need to uninstall the toolbar About Click on About to display which version of the Avira SearchFree Toolbar is installed Show Hide the Avira SearchFree Toolbar Click here to hide or show Avira SearchFree Toolbar on your web browser 4 2 3 Uninstalling Avira SearchFree Toolbar Should you ever feel the need to uninstall Avira SearchFree Toolbar here is how e Uninstalling Avira SearchFree Toolbar under Windows
64. which you want to create a shortcut gt Click the icon The desktop shortcut is created 4 3 16 Filter events Events that have been generated by program components of your Avira product are displayed in the Control Center under ADMINISTRATION gt Events analogous to the event display of your Windows operating system The program components in alphabetical order are the following e Helper Service e Mail Protection e Real Time Protection e Safe Browsing e Scheduler e System Scanner e Updater e Web Protection e ProActiv The following event types are displayed e Information e Warning e Error e Detection Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 77 R AV RA Overview of Avira Ultimate Protection Suite To filter displayed events gt Inthe Control Center select the section ADMINISTRATION gt Events gt Check the box of the program components to display the events of the activated components OR Uncheck the box of the program components to hide the events of the deactivated components gt Check the event type box to display these events OR Uncheck the event type box to hide these events 4 3 17 Exclude email addresses from scan To define which email addresses senders are excluded from the Mail Protection scan white listing gt Go to Control Center and select the section INTERNET PROTECTION gt Mail Protection The list shows incom
65. working through the Avira product Block all incoming connections If this option is enabled Windows Firewall will reject all unsolicited attempts to connect to your computer including incoming connections from allowed applications Notify me when a new app is blocked If this option is enabled you will receive a notification every time that Windows Firewall blocks a new program or app Disable not recommended If this option is enabled Windows Firewall is deactivated This option is not recommended it puts your computer at risk Public network Public network settings The public network settings manage the access other computers or devices in public places networks have to your computer These settings do not allow by default the users of the public network to see and access your computer Enable If this option is enabled Windows Firewall is activated and working through the Avira product Block all incoming connections If this option is enabled Windows Firewall will reject all unsolicited attempts to connect to your computer including incoming connections from allowed applications Notify me when a new app is blocked If this option is enabled you will receive a notification every time that Windows Firewall blocks a new program or app Disable not recommended If this option is enabled Windows Firewall is deactivated This option is not recommended it puts your computer at risk Avira Ultimate Protection Suite User Manu
66. x Delete selected event s Deletes the selected events Displayed information The Safe Browsing events list contains the following information e URL The web page blocked by Safe Browsing e Category The category of the blocked URL Weapons Military items Erotica Sex Sects etc e User The user who tried to access the blocked URL e Date Time The date and the local time the event occurred You can sort the data by clicking on any column s title By default the data is listed in chronological order Date Time descending Related topics Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 131 CG AVIRA conto Center e About Safe Browsing e Safe Browsing configuration 7 3 10 Avira Android Security Avira Android Security app is not only focused on anti theft measures that help you to get back your mobile device once you have misplaced it or even worse if it has been stolen The application allows you to block incoming calls and SMS Avira Android Security protects cell phones and smartphones running with Android operating system Avira Android Security consists of two components e The app itself installed on your Android device e The Avira Android Web Console for registration and feature control Avira Android Security is a free of charge app that does not require a license All major brands are supported by Avira Android Security as Samsung HTC LG and Motorola You can find more in
67. 4 Create desktop link for the selected profile Ins Create new profile Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 237 CG AVIRA Del Delete selected profile Quarantine section Shortcut Description F2 Rescan object F3 Restore object F4 Send object F6 Restore object to Return Properties Ins Add file Del Delete object Scheduler section Shortcut Description F2 Edit job Return Properties Ins Insert new job Del Delete job Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 FAQ Tips 238 CK AVIRA Reports section Shortcut Description F3 Display report file F4 Print report file Return Display report Del Delete report s Events section Shortcut Description F3 Export event s Return Show event Del Delete event s 15 3 Windows Security Center Windows XP Service Pack 3 15 3 1 General The Windows Security Center checks the status of a computer for important security aspects If a problem is detected with one of these important points e g an outdated anti virus program the Security Center issues an alert and gives recommendations on how to protect your computer better Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 FAQ Tips 239 CE AVIRA FAQ Tips 15 3 2 The Windows Security Center and your A
68. 5 CK AVIRA raene 17 Info and Service This chapter contains information on how to contact us e see Chapter Contact address e see Chapter Technical support e see Chapter Suspicious files e see Chapter Reporting false positives e see Chapter Your feedback for more security 17 1 Contact address If you have any questions or requests concerning the Avira product range we will be pleased to help you For our contact addresses please refer to the Control Center under Help gt About Avira Ultimate Protection Suite 17 2 Technical support Avira support provides reliable assistance in answering your questions or solving a technical problem All necessary information on our comprehensive support service can be obtained from our website http www avira com en support So that we can provide you with fast reliable help you should have the following information ready e License information You can find this information in the program interface under the menu item Help gt About Avira Ultimate Protection Suite gt License information See License information e Version information You can find this information in the program interface under the menu item Help gt About Avira Ultimate Protection Suite gt Version information See Version information e Operating system version and any Service Packs installed e Installed software packages e g anti virus software of other vendors e Exact messages of the program or of
69. 8 e Uninstalling Avira SearchFree Toolbar under Windows 7 e Uninstalling Avira SearchFree Toolbar under Windows XP e Uninstalling Avira SearchFree Toolbar via the web browser e Uninstalling Avira SearchFree Toolbar via Add On Manager Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 58 R AV RA Overview of Avira Ultimate Protection Suite 4 3 Howto The chapters How to offer short instructions about license and product activation as well as information on the most important functions of your Avira product The selected short articles serve as an overview about the functionality of your Avira product They do not substitute the detailed information of each section of this help center 4 3 1 Activate license To activate your Avira product s license Activate your license for your Avira product with the KEY license file You can obtain the license file by email from Avira The license file contains the license for all products that you have ordered in one order process If you have not yet installed your Avira product P Save the license file to a local directory on your computer gt Install your Avira product gt During installation enter the save location of the license file If you have already installed your Avira product gt Double click the license file in File Manager or in the activation email and follow the on screen instructions when License Manager opens OR In your Avira
70. A Installation and uninstallation C Program Files x86 Avira for Windows 64bit versions Here you can find all files related to Avira Ultimate Protection Suite If you choose this installation type you can perform an installation by simply clicking Next until completion This installation type is designed especially for those users who do not feel comfortable with configuring software tools 3 5 2 Performing a Custom Installation The Custom installation enables you to configure your installation This is only recommended for advanced users who are well acquainted with matters of hard and software as well as security issues You can choose to install individual program components A target folder can be selected for the program files to be installed You can disable Create a desktop icon and program group in the Start menu Using the configuration wizard you can define custom settings for your Avira Ultimate Protection Suite Also you can choose the security level that you feel comfortable with After installation you can initiate a short system scan that is performed automatically after installation 3 6 Installing Avira Ultimate Protection Suite x 44 Avira Ultimate Protection Suite Choose Installation Type AVIRA Please select a setup type Express Recommended 5 Custom E The standard components will be Gia Select the program features you installed want to install Recommended for advanced users
71. Center The following options are available for Windows Firewall enabling Windows Firewall through the Control Center The FireWall option under Status gt Internet Protection allows you to enable or disable the Windows Firewall by clicking the ON OFF button checking the status of the Windows Firewall through the Control Center You can check the status of the Windows Firewall under the section INTERNET PROTECTION gt FireWall and restore the recommended settings by clicking the Fix problem button Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 227 CK AVIRA j 14 Updates 14 1 Updates The effectiveness of anti virus software depends on how up to date the program is in particular the virus definition file and the scan engine To carry out regular updates the Updater component is integrated into your Avira product The Updater ensures that your Avira product is always up to date and able to deal with the new viruses that appear every day Updater updates the following components e Virus definition file The virus definition file contains the virus patterns of the harmful programs which are used by your Avira product to scan for viruses and malware and repair infected objects e Scan engine The scan engine contains the methods used by your Avira product to scan for viruses and malware e Program files product update Update packages for product updates make extra functions available to the individual
72. Check whether your mail client logs in to the server via Kerberos APOP or RPA These verification methods are currently not supported gt Check whether your mail client reports to the server through SSL also often called TLS Transport Layer Security Avira Mail Protection does not support SSL and therefore terminates any encrypted SSL connections If you want to use encrypted SSL connections without having them protected by Mail Protection you will have to use a port that is not monitored by Mail Protection for the connection The ports monitored by Mail Protection can be configured in the configuration under Mail Protection gt Scan gt Is the Avira Mail Protection service active If necessary enable the service In the taskbar select Start gt Settings gt Control Panel Start the configuration panel Services with a double click under Windows XP the services applet is located in the sub directory Administrative Tools Find the entry Avira Mail Protection Automatic must be entered as the startup type and Started as the status If necessary start Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 233 CK AVIRA FAQ Tb the service manually by selecting the relevant line and the button Start If an error message appears please check the event display If this is not successful you may have to completely uninstall the Avira product via Start gt Settings gt Control Panel gt Add or Remove Programs to res
73. Download speed Speed of download Transmitted Bytes already downloaded Remaining Bytes left to download Buttons and links Button link Description Es Help This page of the online help is opened via this button or link Reduce The display window of the updater will appear in a reduced size Enlarge The display window of the updater will be re established to its original size Abort The update procedure will be canceled The updater will be closed Close The update procedure is completed The display window will be closed Report The report file of the update is displayed Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 230 CY AVIRA FAQ Tips 15 FAQ Tips This chapter contains important information on troubleshooting and further tips on using your Avira product e see Chapter Help in case of a problem e see Chapter Shortcuts e see Chapter Windows Security Center Windows XP or Windows Action Center as of Windows 7 15 1 Help in case of a problem Here you will find information on causes and solutions of possible problems e The error message The license file cannot be opened appears e The error message Connection failed while downloading the file appears when attempting to start an update e Viruses and malware cannot be moved or deleted e The status of the tray icon is disabled e The computer is extremely slow when perform a data back up
74. HECHOCEECOOEE 256 V7 1 Contact AAG OSS cassissctasicntesisesie eaten st nu oMeuuunaueumaGunaaunN 256 TAE ao E e DOM EE E ENN EEA 256 17 37 SUSPICIOUS THSS lt p svcvicsvasnncvnecbnnxvsscyecsGooxsnncvasasnsnvavseewnswvnsnietin svennar VEs osrin i nana ninis 257 17 4 Reporting false POSHIVES scsi cccseniaenreanenasiuan aiaueiaeiaseaueiembuasaias 257 17 5 Your feedback for more security s sesessesseseessesosscesesscssescescesessessessescescsscesesseeseseessesesses 257 Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 9 CG AVIRA esc 1 Introduction Your Avira product protects your computer against viruses worms Trojans adware and spyware and other risks In this manual these are referred to as viruses or malware harmful software and unwanted programs The manual describes the program installation and operation For further options and information please visit our website http Awww avira com The Avira website lets you access information on other Avira desktop programs download the latest Avira desktop programs download the latest product manuals in PDF format download free support and repair tools access our comprehensive knowledge database and FAQs for troubleshooting access country specific support addresses Your Avira Team 1 1 Icons and emphases The following icons are used Icon Explanation designation a Placed before a condition which must be fulfilled prior to executi
75. INES S A E E AE EE O E EEA 221 aoe Ar E Eo g iE E E E E E 221 10 98 DirectoriEScusssiennsunnmnnnn AE E AN ene 222 10 9 9 PRG US alerts cedar acacia csevesen sti ccentdices scsenecetaze coer cokes ddectaenattauiase Neu seat Reece eoae triot deii sri 222 MCT PIU coc sxe ws create cen tessa oa desist ela AE EEA 223 11 Tray Icon LAZAT 225 12 In Product Messages SOCHOSSSHSSSSHSSHSSHSSSHSHSSSHSHSHSSHSHSHSSHSHSHSSHSSHSHSHHSHSHSHSSHSHHSSSHHSHSSHOHSHHHSEEEE 226 12 1 1 Product Message Subscription Center sssisssesnersicesouvsnseenarsnes vvaunpousodenncs vveunnaunteasneaevedensaneseanssvnnsienes 226 12 1 2 Current WATGLITIARIONN ss ssnsussedevasinavidincs coleniaesnaonnetsnsavinxssnblvageoseaniicesmpakax onpsiireonbivogeosoiikonsinonisaninbeosseibieninns 226 Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 8 CK AVIRA ruc 1 3 FireWall SOOO OSHHHHSHHHHHHHSHSHSHHSHSHHHSHSHHHSHSHHHSHSHHHSHSHHSHSHSHHSHSHSHHHSHSHHHSHSHHHSHSHHHSHSHHHSHHHHHHHHHHHOHHHOEEEO 227 13 1 Windows Fire Wallliceciccccccccvecscdeisceteeccetaascesiccs SeceecesscesedesSecketeaslessees ea a a s aS 227 14 OGRE S cwsstiwetcsitens vasiansccetsnensiessiwenckssessesesiecscaessweranestivesniiiensessss 22B TAT E ToS fE Ee E E TE TET 228 14 2 Updat r sssini airi NA R E NaS 229 15 FAQ TDS viiancneuscessenessadscsatsunesaussenenckssvessunssarssausswasewesienssesssussonnas 231 16 1 _Helpimn Case Of a DIODE WM ia wicencsctinciivnndiinieamiiniionounindinuimiininaim
76. IRA oe directly removed deleted from your computer The file can be recovered at any time with the aid of the quarantine manager Deny access The website requested from the web server and or any data or files transferred are not sent to your web browser An error message to notify you that access has been denied is displayed in the web browser Web Protection logs the detection to the report file if the report function is activated Move to quarantine In the event of a virus or malware being detected the website requested from the web server and or the transferred data and files are moved into quarantine The affected file can be recovered from quarantine manager if it has an informative value or if necessary sent to the Avira Malware Research Center Ignore The website requested from the web server and or the data and files that were transferred are forwarded on by Web Protection to your web browser Warning This could allow viruses and unwanted programs to access your computer system Only select the Ignore option in exceptional cases Buttons and links Button link Description Virus information With this link and with an active Internet connection you can access an Internet page with further information on this virus or unwanted program EJ Hp This page of the online help is opened via this button or link Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 96 R AV
77. If this option is enabled all macros in the relevant document are deleted in the event of a repair alternatively suspect documents are only reported i e you receive an alert This option is enabled as the default setting and is recommended Advanced Heuristic Analysis and Detection AHeAD Enable AHeAD Your Avira program contains a very powerful heuristic in the form of Avira AHeAD technology which can also detect unknown new malware If this option is enabled you can define how aggressive this heuristic should be This option is enabled as the default setting Low detection level If this option is enabled slightly less unknown malware is detected the risk of false alerts is low in this case Medium detection level This option combines a strong detection level with a low risk of false alerts Medium is the default setting if you have selected the use of this heuristic High detection level If this option is enabled significantly more unknown malware is detected but there are also likely to be false positives 10 3 2 Report Real Time Protection includes an extensive logging function to provide the user or administrator with exact notes about the type and manner of a detection Reporting This group allows for the content of the report file to be determined Off If this option is enabled then Real Time Protection does not create a log It is recommended that you should turn off the logging function only in exce
78. In addition the current data transfer rate and all active applications using a network connection are displayed The Web Protection section displays information on scanned URLs and detected viruses as well as other statistical data which can be reset at any time and enables access to the report file More detailed information on the last virus or unwanted program detected can be obtained practically at the push of a button The Mail Protection section shows you all the emails scanned by Mail Protection their properties and other statistical data You can alsoexclude email addresses from future scanning for malware Emails can also be deleted from the Mail Protection buffer e CHILD PROTECTION In this section you will find the components to ensure a safe Internet experience for your children Social Networks This section redirects you to the Social Network Protection application Social Network Protection informs parents of their children s activities Online It checks their social network accounts for comments photos etc that may influence the child s reputation in a negative way or may indicate that the child is in danger Inthe Safe Browsing section the computer s users can be assigned user roles A user role is configurable and includes a set of allowed and blocked URLs prohibited URL categories Internet usage duration and if necessary permitted weekday usage periods e MOBILE PROTECTION From this section you will b
79. Manual Status 17 Dec 2013 241 AVIRA FAQ Tips the Control Center You can also see that the Avira Real Time Protection is enabled if the red umbrella in your taskbar is open Virus protection NOT MONITORED If you receive the following message from the Windows Security Center you have decided that you want to monitor your anti virus software yourself You ve told us you re using antivirus software that you will monitor yourself To help protect your computer against viruses and other security threats make sure that your antivirus software is turned on and is up to date How does antivirus software help protect my computer Note The Windows Security Center is supported by your Avira product You can enable this option at any time via the Recommendations button Note Even if you have installed Windows XP Service Pack 3 you still require a virus protection solution Although Windows monitors your anti virus software it does not contain any anti virus functions itself Therefore you would not be protected against viruses and other malware without an additional anti virus solution 15 4 Windows Action Center Windows 7 and Windows 8 15 4 1 General Note Starting from Windows 7 the Windows Security Center has been renamed to Windows Action Center Under this section you will find the status of all your security options The Windows Action Center checks the status of a computer for important security aspects You can a
80. POOL sas5sssssiovansvsrnstsisseonezerniersneineonavontannanioaentayenanioncduanekaussnaenenonunGndnrnenMRnSNaNNRDD 59 4 3 3 Perform AUTOM ANG WC AISS scsnuranceseleenscanassncewleheesceoasansedvsienecdessieheeesennlancsansndnesunnncias teaneee eens 61 4 3 4 Starta manual USC ALS sesinin erora ana a E a eT EE K ERE 62 4 3 5 Using a scan profile to scan for viruses and malware ssssssssssssssssssssssssesssesesssesssssesesssesessees 63 4 3 6 Scan for viruses and malware USING drag amp drop sssssssssessssssssssesssssrsesssesessresosssesrsssnsesssersseesess 65 4 3 7 Scan for viruses and malware via the context MENU se sssssssssssssssssssesssesssssesesssesesssesssssesesseesss 65 4 3 8 Automatically scan for viruses and malware sesssssssesssssesesssssssssssesssesesssssesssesesssesesssesesseesesseesesse 65 4 3 9 Targeted scan for Rootkits and active malware sessecscessecsscessecnscessecuscessecusceesesneneeseaneneseaee 67 4 3 10 React to detected viruses and malware sessessssssssssssrsssssrssssersssssesssssrsssssessesesssesesssesesseesesseeses 67 4 3 11 Handling quarantined files UA ssissevesiensovoaveossvesveauey ovanonyoavanvesoovensovesvanvassavandaveabaavaonabieodonavinnionas 72 4 3 12 Restore the files in quarantine sesseesssseesssscesssscesssscesssscesssscesssseesssseessssersssecessseeesseecesssesesseesesseeess 74 4 3 13 Move suspicious files to quarantine e sesssssssssssssssssssssess
81. R Avira Ultimate Protection Suite User Manual AVIRA ruc Trademarks and Copyright Trademarks Windows is a registered trademark of the Microsoft Corporation in the United States and other countries All other brand and product names are trademarks or registered trademarks of their respective owners Protected trademarks are not marked as such in this manual This does not mean however that they may be used freely Copyright information Code provided by third party providers was used for Avira Ultimate Protection Suite We thank the copyright owners for making the code available to us For detailed information on copyright please refer to Third Party Licenses in the program help of Avira Ultimate Protection Suite End User License Agreement EULA https www avira com en license agreement Privacy Policy https www avira com en general privacy Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 2 CK AVIRA ruc Table of Contents 1 Introduction SOSH SSSHSHSHSSHSSSSHSSSHSHSHSSHSSHSHSHSSSHHSSSHSHSHSSHSSSSHSHSHSSHSSHSSHSSSSHSHSSHHSSSHHHSSHHHSSHOSSHEESEO 10 Tel ICONS GRE SINPNAS OS sincscccsestiscvsivcacoosseacraitasnsvaimiintiinamnenimeitemuimetanenieumuien 10 2 Product information sssssscssecoescocosoccsocssocssccsocsoscsosssoosossosssoosso L2 Zi SUIS NY SCODE sessist eersasesieiee orones tarsan nase Perese ECSITE esdas a resse derarsa seS io Se LaSo es tai 12 22 System FOQUINGINGIS
82. RA Control Center Single Job is performed once at a defined time e g on 10 04 04 at 10 04 Login Job is performed at each login of a Windows user Start time of the job You can define a weekday date time or interval for the job start time This is not displayed if you have entered Immediately as the start time Depending on the job type there are various additional options Also start job when connecting to Internet dial up In addition to the defined frequency the job is performed when an Internet connection is set up This option can be selected with an update job that is to be performed daily weekly or at other intervals Repeat job if the time has already expired Past jobs are performed that could not be performed at the required time for example because the computer was switched off This option can be selected both with an update job and with a scan job that is to be performed daily weekly at intervals or once Shut down computer if job is done The computer is shut down when the job is finished Scan jobs can be displayed minimized and maximized Note With a scan job it is possible to select pre defined profiles and user defined profiles in the dialog box Selection of the profile The profile Manual selection is always performed with the current selection 7 3 13 Reports The Reports section enables you to access the results of actions performed by the program Avira Ultimate Protecti
83. STRATION gt Scheduler gt Click the icon The dialog box Name and description of job appears gt Give the job a name and where appropriate a description gt Click Next The dialog box Type of job appears gt Select Scan job gt Click Next The dialog box Selection of the profile appears Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 65 R AV RA Overview of Avira Ultimate Protection Suite b b Select the profile to be scanned Click Next The dialog box Time of the job appears Select a time for the scan Immediately Daily Weekly Interval Single Login Where appropriate specify a date according to the selection Where appropriate select the following additional options availability depends on job type Repeat job if the time has already expired Past jobs are performed that could not be performed at the required time for example because the computer was switched off Click Next The dialog box Selection of the display mode appears Select the display mode of the job window Invisible No job window Minimized progress bar only Maximized Entire job window Select the Shut down computer if job is done option if you want the computer to shut down automatically when the scan is finished This option is only available if the display mode is set to minimized or maximized Click Finish Your newly created job appears on the start page of
84. SearchFree Toolbar plus Web Protection is uninstalled and all directories files and registry entries for the Avira SearchFree Toolbar plus Web Protection are deleted when your computer is restarted Uninstalling Avira SearchFree Toolbar under Windows 7 To uninstall your Avira SearchFree Toolbar 40 R AVI RA Installation and uninstallation gt Close your web browser Open the Control Panel via the Windows Start menu Double click on Programs and Features Select Avira SearchFree Toolbar plus Web Protection in the list and click Uninstall You will be asked if you really want to uninstall this product Click Yes to confirm Avira SearchFree Toolbar plus Web Protection is uninstalled and all directories files and registry entries for the Avira SearchFree Toolbar plus Web Protection are deleted when your computer is restarted Uninstalling Avira SearchFree Toolbar under Windows XP To uninstall your Avira SearchFree Toolbar gt Close your web browser Open the Control Panel via the Windows Start gt Settings menu Double click on Add or Remove Programs Select Avira SearchFree Toolbar plus Web Protection in the list and click Remove You will be asked if you really want to uninstall this product Click Yes to confirm Avira SearchFree Toolbar plus Web Protection is uninstalled and all directories files and registry entries for the Avira SearchFree Toolbar plus Web Protection are deleted when your computer is restarted Uninstal
85. The menu item Start update in the Update menu starts an immediate update The virus definition file and scan engine are updated Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 148 R AV I RA Control Center 7 5 2 Manual update The menu item Manual update in the Update menu opens a dialog box to select and load a VDF search engine update package The update package can be downloaded from the manufacturer s website and contains the current virus definition file and scan engine http Awww avira com Note As of Windows Vista you must have administrator rights to perform a manual update 7 6 Help 7 6 1 Topics The menu item Topics in the Help menu opens the list of contents of the online help 7 6 2 Help me If an Internet connection is active the Help me item in the Help menu opens the relevant Support page for your product on the Avira website There you can read the answers to frequently asked questions consult the knowledgebase and contact Avira Support 7 6 3 Live Support If an Internet connection is active the menu command Live Support in the Help menu opens a page on the Avira website Please download the Avira Support Customer Module The customer module is necessary for a remote connection to the Avira Support After you have downloaded and installed the module contact the Avira Support by phone in order to tell us your module ID and to schedule a remote support session 7 6 4 Forum If
86. The path must either show the drive on which the application is located or start with an environment variable The button opens a window in which you can select the application to be blocked Add With the Add button you can transfer the application specified in the input box to the list of applications to be blocked Note Applications required for the proper operation of the operating system cannot be added Delete The Delete button lets you remove a highlighted application from the list of applications to be blocked Allowed applications The section Applications to be skipped lists the applications excluded from monitoring by the ProActiv component signed programs classified as trusted and included in list by default all applications classified as trusted and added to the application filter You can add permitted applications to the list in Configuration You also have the option of adding applications to suspicious program behavior via Real Time Protection notifications by using the Trusted program option in the Real Time Protection notification Applications to be skipped Application The list contains applications excluded from monitoring by the ProActiv component In the default installation settings the list contains signed applications from trusted vendors You have the option of adding applications that you consider to be trustworthy via the configuration or via Real Time Protection notifications The ProActiv
87. Virus protection You may receive the following information from the Windows Action Center with regard to your virus protection e Avira Desktop reports that it is up to date and virus scanning is on e Avira Desktop reports that it is turned off e Avira Desktop reports that it is out of date e Windows did not find antivirus software on this computer Avira Desktop reports that it is up to date and virus scanning is on After installation of your Avira product and a subsequent update you will not receive any messages from the Windows Action Center But if you go to Action Center gt Security you can see Avira Desktop reports that it is up to date and virus scanning is on This means that your Avira product is now up to date and the Avira Real Time Protection is enabled Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 243 CG AVIRA FAQ Tips Avira Desktop reports that it is turned off You receive the following message if you disable the Avira Real Time Protection or stop the Real Time Protection service Virus protection Important i Turn on now Avira Desktop reports that it is turned off Turn off messages about virus protection Get a different antivirus program online Note You can enable or disable Avira Real Time Protection in the Status section of the Avira Control Center You can also notice that the Avira Real Time Protection is enabled by the opened red umbrella in your taskbar It is also po
88. Windows XP as of Windows Vista Ce This option is not available for emails Note Emails and email attachments can only be restored using the option if the file extension is eml A message appears asking if you want to restore the file gt Click Yes The file is restored to the directory it was in before it was moved to quarantine Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 75 R AV RA Overview of Avira Ultimate Protection Suite To restore a file to a specified directory gt Highlight the file and click on A message appears asking if you want to restore the file gt Click Yes The Windows default window Save As for selecting the directory appears gt Select the directory to restore the file to and confirm The file is restored to the selected directory 4 3 13 Move suspicious files to quarantine To move a suspect file to quarantine manually gt Inthe Control Center select the section ADMINISTRATION gt Quarantine section gt Click on The Windows default window for selecting a file appears gt Select the file and confirm with Open The file is moved to quarantine You can scan files in quarantine with the Avira System Scanner see Chapter Quarantine Handling quarantined files qua 4 3 14 Amend or delete file type in a scan profile To stipulate additional file types to be scanned or exclude specific file types from the sca
89. a AHeAD technology which can also detect unknown new malware If this option is enabled you can define how aggressive this heuristic should be This option is enabled as the default setting Low detection level If this option is enabled slightly less unknown malware is detected the risk of false alerts is low in this case Medium detection level This option combines a strong detection level with a low risk of false alerts Medium is the default setting if you have selected the use of this heuristic High detection level If this option is enabled significantly more unknown malware is detected but there are also likely to be false positives AntiBot The AntiBot function of Mail Protection prevents your computer from becoming part of a so called bot net and being used to send out spam emails To send spam via a bot net an attacker usually infects a number of computers with a bot that then connects to an IRC server opens a particular channel and waits for the command to send the spam emails To distinguish spam emails from an unknown bot from genuine emails Mail Protection checks if the SMTP server and email sender for an outgoing email are included in the lists of permitted servers and senders If this is not the case the outgoing emails are blocked i e the email is not sent The blocked email is displayed in a dialog box Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 202 CK AVIRA T Note The A
90. able Avira logo linked to the Avira website and web image and video channels This allows Avira users a safer Internet navigation The toolbar integrated in your web browser consists of a search box an Avira logo linked to the Avira website two status displays three widgets and the Options menu e Search toolbar Use the search toolbar for free to quickly search the Internet using the Avira search engine e Status display The status displays provide information on the status of the Web Protection and the current update status of your Avira product and helps you identify which actions you need to take to protect your PC e Widgets Avira offers you three widgets to the most important Internet related functions With one click you have direct access to Facebook and your email or you can ensure safe web browsing Firefox and Internet Explorer only e Options You can use the Options menu to access the toolbar options clear the history find Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 51 R AV RA Overview of Avira Ultimate Protection Suite toolbar help and information and also uninstall the Avira SearchFree Toolbar directly via the web browser Firefox and Internet Explorer only 4 2 1 Use Avira SearchFree You can use Avira SearchFree to define any number of terms to browse the Internet Enter the term in the search box and press the Enter key or click on Search The Avira SearchFree engine then searc
91. abled the Real Time Protection overwrites the file with a default pattern and then deletes it It cannot be restored Deny access If this option is enabled the affected file is not written the Real Time Protection only enters the detection in the report file if the report function is enabled In addition the Real Time Protection writes an entry in the Event log if this option is enabled Note If you have selected Delete or Overwrite and delete as the primary or secondary action please note In the case of heuristic hits the affected files are not deleted but are instead moved to quarantine Further actions Use event log If this option is enabled an entry is added to the Windows event log for every detection The events can be called up in the Windows event viewer This option is enabled as the default setting Exceptions With these options you can configure exception objects for the Real Time Protection on access scan The relevant objects are then not included in the on access scan The Real Time Protection can ignore file accesses to these objects during the on access scan via the list of processes to be omitted This is useful for example with databases or backup solutions Please note the following when specifying processes and file objects to be omitted The list is processed from top to bottom The longer the list is the more processor time is required for processing the list for each access Therefore keep the
92. achment Delete If this option is enabled the affected email is automatically deleted if a virus or unwanted program is found The body of the email is replaced by the default text given below The same applies to all attachments included these are also replaced by a default text Ignore If this option is enabled the affected email is ignored despite detection of a virus or unwanted program However you can decide what is to be done with the affected attachment Move to quarantine If this option is enabled the complete email including all attachments is placed in Quarantine if a virus or unwanted program is found If required it can later be restored The affected email itself is deleted The body of the email is replaced by the default text given below The same applies to all attachments included these are also replaced by a default text Affected attachments The option Affected attachments can only be selected if the setting Ignore has been selected under Affected emails With this option it is now possible to decide what is to be done if a virus or unwanted program is found in an attachment Delete If this option is enabled the affected attachment is deleted if a virus or unwanted program is found and replaced by a default text Ignore If this option is enabled the attachment is ignored despite detection of a virus or unwanted program and delivered Avira Ultimate Protection Suite User Manual Status 17
93. al Status 17 Dec 2013 188 CK AVIRA T Domain network Domain network settings The domain network settings manage the access other computers or devices have to your computer in a network that authenticates through a domain controller These settings allow by default authenticated users of the domain to see and access your computer Enable If this option is enabled Windows Firewall is activated and working through the Avira product Block all incoming connections If this option is enabled Windows Firewall will reject all unsolicited attempts to connect to your computer including incoming connections from allowed applications Notify me when a new app is blocked If this option is enabled you will receive a notification every time that Windows Firewall blocks a new program or app Disable not recommended If this option is enabled Windows Firewall is deactivated This option is not recommended it puts your computer at risk Note This option is only available if your computer is connected to a network with a domain controller Application rules If you click the link under Windows Firewall gt Application rules you will be redirected to the menu Allowed apps and features of the Windows Firewall configuration Advanced settings If you click the link under Windows Firewall gt Advanced settings you will be redirected to the menu Windows Firewall with Advanced Security of the Windows Firewall configuration 10 6 Web Prote
94. ams menu e Via the Tray Icon of your Avira product Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 44 R AV RA Overview of Avira Ultimate Protection Suite Close the Control Center via the menu command Close in the menu File or by clicking on the close tab in the Control Center Operate Control Center To navigate in the Control Center gt Select an activity in the navigation bar The activity opens and other sections appear The first section of the activity is selected and displayed in the view gt If necessary click another section to display this in the detail window Note You can activate the keyboard navigation in the menu bar with the help of the Alt key If navigation is activated you can move within the menu with the arrow keys With the Return key you activate the active menu item To open or close menus in the Control Center or to navigate within the menus you can also use the following key combinations Alt underlined letter in the menu or menu command Hold down the Alt key if you want to access a menu a menu command or a submenu To process data or objects displayed in the detail window gt Highlight the data or object you wish to edit To highlight multiple elements elements in columns hold down the control key or the shift key while selecting the elements gt Click the appropriate button in the upper bar of the detail window to edit the object Control Center
95. an Internet connection is active the Forum menu command in the Help menu opens a web page giving you access to the Avira Forum 7 6 5 Download manual When an Internet connection is active the menu command Download Manual in the Help menu opens the download page of your Avira product This is where you will find the link for downloading the current version of the manual for your Avira product Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 149 R AV RA Control Center 7 6 6 License management The menu item License management in the Help menu opens the license wizard This assistant helps you to license or activate your Avira product in an easy way Activate product Activate this option if you already have an activation code and have not yet activated your Avira product During the product activation you are registered as a customer and your Avira product is activated with your license You have received the activation code from us either by email or it has been printed on the product packaging Note The activation of the program can be performed repeatedly with a valid activation code should this be required by a new installation of the system Note For product activation the program uses the HTTP protocol and port 80 web communication as well as encryption protocol SSL and port 443 to communicate with the Avira servers If you are using a firewall please ensure that the required connections and or inco
96. antined object is encrypted and cannot be executed or read in its original format Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 135 R AV I RA Control Center amp F7 Export all properties The properties of the highlighted quarantined object are exported in a text file i F10 Open quarantine directory Opens the directory INFECTED Note You have the option of executing actions on multiple highlighted objects To highlight multiple objects objects in columns hold down the control key or the shift key while selecting the objects in quarantine manager Press Ctrl A to select all the displayed objects When executing the action Display properties multiple objects cannot be selected Multiple selections are not possible with the Send object action as only one file can be uploaded at a time Table Status An object placed in quarantine can have different statuses Icon Description No virus or unwanted program was found the object is clean FN Avirus or unwanted program was found HJ If a suspect file was added to the quarantine manager with the option Add file it has this warning icon Type Designation Description Email The object detected is an email File The object detected is a file Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 136 R AV I RA Control Center Detection Sho
97. are accessed Show progress for uploads to the Avira Protection Cloud A window displays the following information about the uploaded file s in form of a progress bar file location file name status uploading analyzing result clean infected Blocked applications Under Applications to be blocked you can enter applications which you classify as harmful and which you want Avira ProActiv to block by default The applications added cannot be executed on your computer system You can also add programs to the application filter for blocking via Real Time Protection notifications of suspicious program behavior by selecting the Always block this program option Applications to be blocked Application The list contains all applications which you have classified as harmful which you have entered via the configuration or by notifying the ProActiv component The applications Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 214 CK AVIRA T on the list are blocked by Avira ProActiv and cannot be executed on your computer system An operating system message appears when a blocked program starts up The applications to be blocked are identified by Avira ProActiv on the basis of the path specified and the file name and are blocked irrespective of their content Input box Enter the application you want to block in this box To identify the application the full path file name and file extension must be specified
98. are automatically deleted after a specific number of days Permissible values are 1 to 90 days This option is enabled as the default setting with a value of 30 days No limit If this option is enabled the number of reports is not restricted Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 221 CK AVIRA T 10 9 8 Directories Temporary path Use default system settings If this option is enabled the settings of the system are used for handling temporary files Note You can see where your system saves temporary files for example with Windows XP under Start gt Settings gt Control Panel gt System gt Index card Advanced Button Environment Variables The temporary variables TEMP TMP for the currently registered user and for system variables TEMP TMP are shown here with their relevant values Use following directory If this option is enabled the path displayed in the input box is used Input box In this input box enter the path where the program will store its temporary files J The button opens a window in which you can select the required temporary path Default The button restores the pre defined directory for the temporary path 10 9 9 Acoustic alerts When a virus or malware is detected by the System Scanner or Real Time Protection an acoustic alert is heard in interactive action mode You can now choose to activate or deactivate the acoustic alert and select an alternativ
99. atic start The autorun function is especially critical for USB sticks as data on a stick can be changed at any time Exclude CDs and DVDs When this option is enabled the autorun function is permitted on CD and DVD drives Warning Only disable the autorun function for CD and DVD drives if you are sure you are only using trusted data media System protection Protect Windows hosts files from changes If this option is set to activated the Windows hosts files are write protected Manipulation is no longer possible For example malware is not able to redirect you to undesired websites This option is activated as the default setting Product protection Note The product protection options are not available if the Real Time Protection has not been installed using the user defined installation option Protect processes from unwanted termination If this option is enabled all processes of the program are protected against unwanted termination by viruses and malware or against uncontrolled termination by a user e g via Task Manager This option is enabled as the default setting Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 219 CG AVIRA T Advanced process protection If this option is enabled all processes of the program are protected with advanced options against unwanted termination Advanced process protection requires considerably more computer resources than simple process protection The option i
100. attach great importance to the indications regarding security relevant gaps that could develop and we treat those seriously If you think you have detected a security gap in one of our products please send us an email to the following address vulnerabilities avira com Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 257 VIT This manual was created with great care However errors in design and contents cannot be excluded The reproduction of this publication or parts thereof in any form is prohibited without previous written consent from Avira Operations GmbH amp Co KG Brand and product names are trademarks or registered trademarks of their respective owners Protected trademarks are not marked as such in this manual However this does not mean that they may be used freely Issued Q4 2013 2013 Avira Operations GmbH amp Co KG All rights reserved Subject to change Errors and omissions excepted Avira Kaplaneiweg 1 88069 Tettnang Germany Telephone 49 7542 500 O www avira com
101. cally forwarded to the Avira online shop where you can do your purchase order Note Depending on your product and your operating system you may need administrator rights to perform the upgrade Login as an administrator before performing an upgrade 2 3 4 License manager The Avira Ultimate Protection Suite License Manager enables very simple installation of the Avira Ultimate Protection Suite license Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 17 R AV I RA Product information Avira Ultimate Protection Suite License Manager Avira Ultimate Protection Suite License Manager AVIRA Avira Ultimate Protection Suite The selected file is an Avira Ultimate Protection Suite license key file You can now install this license into your Avira Ultimate Protection Suite product Please select the apropriate Avira Ultimate Protection Suite installation into which you would like to have this license installed and click OK Note only those local Avira Ultimate Protection Suite products for which this license key file contains a valid license are displayed License Valid until Destination Directory Ed Avira Ultimate Protection Suite Invalid C Program Files Avira AntiVir You can install the license by selecting the license file in your file manager or in the activation email with a double click and following the relevant instructions on the screen Note The Avira Ultimate Protection
102. can is automatically performed During the quick system scan only important files and folders on your computer are scanned for viruses or unwanted programs You can modify the job Quick System Scan but it is recommended to create other scan jobs that would better reflect your needs Toolbar shortcuts and context menu Icon Shortcut Description ins Insert new job Creates a new job A wizard clearly guides you through the necessary settings Return Properties Opens a dialog box with more information on the selected job 7 F2 Edit job Opens the wizard to create and alter a job x Del Delete job Deletes the selected jobs from the list Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 138 R AV I RA Control Center J Display report file The report file of the Scheduler is displayed F3 Start job Start a marked job from the list a F4 Stop job Stops a started and marked job Table Type of job Icon Description The job is an update job The job is a scan job Name Name of the job Action Indicates whether the job is a scan or an update Frequency Indicates how often and when the job is started Display mode The following display modes are available Invisible The job is performed in the background and is not visible This applies to scanning jobs and
103. canner All 00 Day s 02 Hour s 00 Minute s min 15 minutes a 7 Also start job when Internet connection is established E Web server V Repeat job if time has expired Internet Protection th Child Protection Description es Y A Mon The Configuration opens a dialog box You can save your configuration settings via the OK or Apply buttons delete your settings by clicking the Cancel button or restore your default configuration settings using the Default values button You can select individual configuration sections in the left hand navigation bar Accessing the Configuration You have several options for accessing the configuration e via the Windows control panel e via the Windows Security Center from Windows XP Service Pack 2 e via the Tray Icon of your Avira product e inthe Control Center via the menu item Extras gt Configuration e inthe Control Center via the Configuration button Note If you are accessing configuration via the Configuration button in the Control Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 47 R AV RA Overview of Avira Ultimate Protection Suite Center go to the Configuration register of the section which is active in the Control Center Configuration operation Navigate in the configuration window as you would in Windows Explorer gt Click an entry in the tree structure to display this configuration section in the detail window gt Clic
104. ccess it directly by clicking the little flag in your taskbar or under Control Panel gt Action Center Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 242 CK AVIRA FAQ Tip If a problem is detected with one of these important points e g an outdated anti virus program the Action Center issues an alert and gives recommendations on how to protect your computer better This means that if everything works correctly you won t be bothered with messages You still can have a look at the security status of your computer in the Windows Action Center under the Security item The Windows Action Center also gives you the option of managing the installed programs and to choose between them e g View installed antispyware programs You can even turn off the warning messages under Change Action Center settings e g Turn off messages about spyware and related protection 15 4 2 The Windows Action Center and your Avira product e Windows Firewall is turned off or set up incorrectly Windows Firewall is turned off or set up incorrectly Network firewall Important aT Y Turn on now Windows Firewall is turned off or set up incorrectly Turn off messages about network firewall Get a different firewall program online e Windows Firewall installed Starting from Windows 7 Avira Ultimate Protection Suite gives you the option of directly managing the Windows Firewall from the Avira Control and Configuration Center
105. chosen and the logon process upon startup is carried out fast programs configured to start automatically upon startup might not be scanned because they might be up and running before the Real Time Protection has been started completely In interactive mode you have the following options Remove The affected file is transferred to the System Scanner component and deleted by the System Scanner No further message appears Details The affected file is transferred to the System Scanner component The System Scanner opens a window containing notification of the detection and various options for managing the affected file Note Please note the information on virus management under Detection gt System Scanner Note The action Quarantine is pre selected by default in the System Scanner notification Further actions can be selected via a context menu Close The message is closed Virus management is terminated Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 85 CR AVIRA rE 5 5 Suspicious behavior If you enable the ProActiv component of Real Time Protection application actions are monitored and scanned for suspicious behavior typical of malware You will receive an alert if suspicious behavior is detected in an application You have various options for how to handle the detection 5 5 1 Alert of Real Time Protection Suspicious application behavior detected a Real Time Protection Attention De
106. click on the box in front of the folder or drive icon or select via the context menu e You can navigate through the menu structure with the aid of the scroll bar and the scroll arrows Predefined profiles Predefined scan profiles are available if required Note These profiles are read only and cannot be altered or deleted To adapt a profile to your requirements select for a one off scan the folder Manual selection or Create new profile to create a user defined profile which can be saved Note The scanning options for the predefined profiles can be set in Configuration gt System Scanner gt Scan gt Files You can adapt these settings to your requirements Local Drives All local drives on your system are scanned for viruses or unwanted programs Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 119 R AV RA Control Center Local Hard Disks All local hard disks on your system are scanned for viruses or unwanted programs Removable Drives All available removable drives of your system are scanned for viruses or unwanted programs Windows System Directory The Windows system directory of your system is scanned for viruses or unwanted programs Complete system scan All local hard disks on your computer are scanned for viruses or unwanted programs During the scan all scanning processes with the exception of the integrity checking of system files are employed Standard scan of files scanning of r
107. computation time i e as long as only the System Scanner is running the speed is maximum All in all work with other programs is optimal The computer responds more quickly if other programs require computation time while the System Scanner continues running in the background medium The System Scanner is executed with normal priority All processes are allocated the same amount of processor time by the operating system This option is enabled as the default setting and is recommended Under certain circumstances work with other applications may be affected high The System Scanner has the highest priority Simultaneous work with other applications is almost impossible However the System Scanner completes its scan at maximum speed Action on detection You can define the actions to be performed by System Scanner when a virus or unwanted program is detected Interactive If this option is enabled the results of the System Scanner scan are displayed in a dialog box When carrying out a scan with the System Scanner you will receive an alert with a list of the affected files at the end of the scan You can use the content Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 166 CK AVIRA corgi sensitive menu to select an action to be executed for the various infected files You can execute the standard actions for all infected files or cancel the System Scanner Note The action Quarantine is preselected by defaul
108. ction The Web Protection section under Configuration gt Internet Protection is responsible for the configuration of the Web Protection Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 189 CK AVIRA T 10 6 1 Scan Web Protection protects you against viruses or malware that reach your computer from web pages that you load on your web browser from the Internet The Scan options can be used to set the behavior of the Web Protection component Scan Enable IPv6 support If this option is enabled Internet Protocol version 6 is supported by the Web Protection This option is not available for new or changed installations under Windows 8 Drive by protection Drive by protection allows you to make settings to block I Frames also known as inline frames l Frames are HTML elements i e elements of Internet pages that delimit an area of a web page I Frames can be used to load and display different web content usually other URLs as independent documents in a sub window of the browser I Frames are mostly used for banner advertising In some cases Frames are used to conceal malware In these cases the area of the I Frame is mostly invisible or almost invisible in the browser The Block suspicious I frames option allows you to check and block the loading of I Frames Block suspicious I frames If this option is enabled I Frames on the web pages you request are scanned according to certain criteria If there are s
109. d Password protected area Function Control Center If this option is enabled the pre defined password is required to start the Control Center Activate deactivate Real Time Protection If this option is enabled the pre defined password is required to enable or disable Avira Real Time Protection Activate If this option is enabled the pre defined deactivate Mail password is required to enable disable Mail Protection Protection Activate If this option is enabled the pre defined deactivate Web password is required to enable disable Web Protection Protection Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 Configuration 217 CG AVIRA Enable If this option is enabled the pre defined disable Safe password is required to enable disable Safe Browsing Browsing Quarantine If this option is enabled all areas of the quarantine manager protected by a password are enabled By clicking on the relevant box the password enquiry can be disabled or enabled again on request for individual areas Restore If this option is enabled the pre defined affected password is required to restore an object objects Rescan If this option is enabled the pre defined affected password is required to rescan an object objects Affected If this option is enabled the pre defined object password is required to display the properties properties of an object Delete If
110. d in future Double Extension Files Executable files that hide their real file extension in a suspicious way This camouflage method is often used by malware Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 249 R AV RA Viruses and more Your Avira product recognizes Double Extension Files If the option Double Extension files is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects such files Fraudulent software Also known as scareware or rogueware it is a fraudulent software that pretends that your computer is infected by viruses or malware This software looks deceptively similar to professional antivirus software but is meant to raise uncertainty or to scare the user Its purpose is to make the victims feel threatened of imminent unreal danger and to make them pay to eliminate it There are also cases when the victims are lead to believe they were attacked and they are instructed to carry out an action which in reality is the real attack Your Avira product detects scareware If the option Fraudulent software is enabled with a check mark in the configuration Threat categories you receive a corresponding alert if your Avira product detects such files Games There is a place for computer games but it is not necessarily at work except perhaps in the lunch hour Nevertheless with the wealth of games downloadable from
111. de up with the current information about your Avira product e My communication settings Opens the Product Message Subscription Center Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 50 R AVI RA Overview of Avira Ultimate Protection Suite e Start update Starts an update e Help opens the Online Help e Experts Market Ask for help opens the Experts Market Ask for help website where you can ask for help or offer your help to other users e About Avira Ultimate Protection Suite Opens a dialog box with information on your Avira product Product information Version information License information e Avira on the Internet Opens the Avira web portal on the Internet The condition for this is that you have an active connection to the Internet Note The User Account Control UAC will ask for your permission to enable or disable the Real Time Protection Web Protection and Mail Protection services in operating systems as of Windows Vista 4 2 Avira SearchFree Toolbar Avira SearchFree Toolbar includes two main components Avira SearchFree and the Toolbar The Avira SearchFree Toolbar is installed as an add on When the browser is first accessed in Firefox and Internet Explorer a message will pop up asking you for permission to install the toolbar You will have to accept in order to complete a successful installation of Avira SearchFree Toolbar Avira SearchFree is a search engine and contains a click
112. double click Mail Protection actions Outgoing emails Move mail to quarantine do not send The email together with all attachments is copied to Quarantine and is not sent The email remains in the outbox of your email client You receive an error message in your email program All other emails sent from your email account will be scanned for malware Block sending of mails do not send The email is not sent and remains in the outbox of your email client You receive an error message in your email program All other emails sent from your email account will be scanned for malware Ignore The affected email is sent Warning Viruses and unwanted programs can penetrate the computer system of the email recipient in this way Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 71 R AV RA Overview of Avira Ultimate Protection Suite Web Protection actions Deny access The website requested from the web server and or any data or files transferred are not sent to your web browser An error message to notify you that access has been denied is displayed in the web browser Move to quarantine The website requested from the web server and or any data or files transferred are moved to quarantine The affected file can be recovered from quarantine manager if it has an informative value or if necessary sent to the Avira Malware Research Center Ignore The website requested from the web server and or t
113. dow also provides information about the last update performed You can also see whether you own a valid license e PC Protection Real Time Protection Last scan Last update Your Product is activated e Internet Protection Web Protection Mail Protection FireWall Safe Browsing Game Mode Experts Market Note The User Account Control UAC will ask for your permission to enable or disable the Real Time Protection Web Protection and Mail Protection services in operating systems as of Windows Vista PC Protection Information on the current status of the service and protective functions locally protecting your computer against viruses and malware is displayed in this section Real Time Protection Information on the current status of the Real Time Protection is displayed in this field You may enable or disable the Real Time Protection by clicking the ON OFF button Further options for the Real Time Protection can be accessed by clicking Real Time Protection in the navigation bar At first you get information on the status of last found malware and infected files Click Configuration to define further settings e Configuration Go to the Configuration to define the settings for the Real Time Protection components Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 107 R AV RA Control Center The following possibilities are available Icon Status Option Description Activated Deactivate The Real Ti
114. dows system settings to use a proxy server under Control panel gt Internet options gt Connections gt LAN settings You can also access the Internet options in the Extras menu in Internet Explorer Note If you are using a proxy server which requires authentication enter all the required data under the option Connections via this proxy server The Use Windows system settings option can only be used for proxy servers without authentication gt To set up a proxy server especially associated with Avira Ultimate Protection Suite activate Connections via this proxy server and enter the relevant information Address Enter the computer name or IP address of the proxy server you want to use to connect to the web server Examples Address proxy domain com Address 192 168 1 100 Port Enter the port number of the proxy server you want to use to connect to the web server Examples Port 8080 Port 3128 Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 30 R AV RA Installation and uninstallation Login name Enter a user name to log in on the proxy server Login password Enter the relevant password for logging in on the proxy server here The password is saved in encrypted form For security reasons the actual characters you type in this space are replaced by asterisks Click OK 3 6 7 Configuring the heuristic detection level AHeAD Avira Ultimate Protection Suite contains a very powerful
115. dtapecid inie a tuoi ik iaeiiai Seisi iekea aaaeaii idae tanata E iia 187 10 6 Web Protecti N sscscccssscsareciscauscesasouscaterncasaciseamnsmans saseasoucaeni ase otiemeo mas 189 10 6 1 SAID aed VARENA ASAE IEE wet ccd ee cada ws dy A aces tence RE 190 10 62 Repor ssiri resies velucsijuannievisvinnevi veheaveyseine jnansenepebiseuspneiaeviounlaekeineninveoweinevOouennnnOuet 197 10 7 Mail PROTECTION sosnnswastsesase cgexvnnsosavasdnexiseseaeeassene dni esislvsanesvawatassivesepiaeentong see waisunaveenaunnninn tie 198 10 7 1 SOG AN asda sac AE A AAEE AE EAEE E eet eetantts tad E 198 Ue gt E EE E E NE A A E EA 204 OTA e E E01 S e E E E E E E N 206 10 8 Safe Browsing gic cansendwneeiiviaabatadan a aa 207 10 8 1 Role propertie S s varssuvsvduessseransiovovausnseobsQernovavouveopnsbnceseyouss bonsnneevovsnnsnspeebadeibpenrdelonsanvovantursenonsndondstanase 209 10 8 2 Usage d ratiON si iisecscercssiesiscrers dieere seese sises einiino noes essaie aoia aoas eea EEAS REEERE AREF 211 108 3 Usage period siisii eiyan a rerea e E AE aoas EEK Ta KRE EE 211 10 9 AGONG falls cceceecssaccnsscxdesoraneaeecungosees eee ancieernesee nso aaa 212 10 9 1 Threat CATS CONSE srine sa e nter aoea i Eo Ea EEE Ea EEE a ETER 212 10 9 2 Advanced protectio Mssiesssieseiceisteessssetrsessrsiseristseeeisilasessisinstiakeaersnieiosi siseses oneties onasan aeina 213 ILO Ee S e EoI po EA A AAA E EE 216 TEA E E T IY A AE EE AAE E 219 LLOR Ee E i l N E A A NSE Se 220 OS A eE E
116. e WAVE file for the alert Note The action mode of the System Scanner is set in the configuration under System Scanner gt Scan gt Action on detection The action mode of the Real Time Protection is set in the configuration under Real Time Protection gt Scan gt Action on detection No warning When this option is enabled there is no acoustic alert when a virus is detected by the System Scanner or Real Time Protection Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 222 CK AVIRA T Use PC speakers only in interactive mode If this option is enabled there is an acoustic alert with the default signal when a virus is detected by the System Scanner or Real Time Protection The acoustic alert is sounded on the PC s internal speaker Use the following WAVE file only in interactive mode If this option is enabled there is an acoustic alert with the selected WAVE file when a virus is detected by the System Scanner or Real Time Protection The selected WAVE file is played over a connected external speaker WAVE file In this input box you can enter the name and the associated path of an audio file of your choice The program s default acoustic signal is entered as standard The button opens a window in which you can select the required file with the aid of the file explorer Test This button is used to test the selected WAVE file 10 9 10 Alerts Your Avira product generates so called slide up
117. e already received an activation code enter the activation code in the fields provided gt If you still need to obtain an activation code click the link purchase an activation code You are forwarded to the Avira website where you can acquire an activation code gt If you only want to test the product select Test product and insert your data into the required fields of registration Your evaluation license is valid for 31 days gt If you have already activated a product and want to re install your Avira product select the option I already have a valid license file A browser window opens and you can navigate to the hbeav key file on your system 3 6 6 Defining Proxy settings Defining the Proxy settings is only recommended for advanced users who are well acquainted with matters of hard and software as well as security issues Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 29 R AVI RA Installation and uninstallation Z Proxy settings x Proxy server Don t use a proxy server Connections via this proxy server gt If Avira Ultimate Protection Suite is not supposed to connect to the Internet via a proxy server activate the option Don t use a proxy server gt If you would like Avira Ultimate Protection Suite to connect to the internet the same way as any other installed application leave Use Windows system settings activated by default enabled You can configure the Win
118. e assign your roles to the individual users R AVI RA Enable Safe Browsing User selection Admin User Role a e s You can make further changes to Safe Browsing settings in the configuration under Safe Browsing at a later time gt If you have selected the Web Protection installation module you can assign the roles child young person or adult to computer users for Internet use disable Safe Browsing in the Enable Safe Browsing dialog box Click Next 3 6 10 Assigning a password If you have enabled Safe Browsing you can set a password to protect your configuration settings from being changed by your children or another user of your computer Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 33 KR AV RA Installation and uninstallation Assign password You can protect Avira Ultimate Protection Suite in different areas R AVI RA using a password You have enabled Safe Browsing We recommend that you set a password urgently in order to protect the configuration Keep the password in a safe place Password This password is valid for all protected areas Enter password Repeat password You can change further password protection details later on in the configuration under General Password gt Enter a password in the dialog box Repeat the password Click Next 3 6 11 Starting a scan after installation To check the current security state of the computer a quick
119. e by clicking on one of the links 12 1 2 Current Information The slide up My messages is used as channel of communication It provides you with the newest developments on Internet security news on the Avira products updates upgrades and license notifications and virus information If there are no new messages you receive the information No new messages available Click OK to close the slide up If new messages are available you have the following options gt Click Remind me later if you want to read the message to a later time gt Click Read more for reading all details of the message Depending on the kind of message you will be directed to our home page or a new window will expand to provide the information to you gt Click the little x symbol to close single messages gt Click the symbol for Configuration in the header of the slide up to create your personal messaging profile Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 226 CK AVIRA arenal 13 FireWall Avira Ultimate Protection Suite allows you to manage the incoming and outgoing data traffic depending on computer settings e Windows Firewall Starting from Windows 7 Avira Ultimate Protection Suite allows the Windows Firewall management through the Avira product 13 1 Windows Firewall Avira Ultimate Protection Suite gives you the option of managing directly the Windows Firewall via the Avira Control and Configuration
120. e current information about your Avira product My communication settings Opens the Product Message Subscription Center Start update Starts an update Help opens the Online Help Experts Market Ask for help opens the Experts Market Ask for help website where you can ask for help or offer your help to other users About Avira Ultimate Protection Suite Opens a dialog box with information on your Avira product Product information Version information License information Avira on the Internet Opens the Avira web portal on the Internet The condition for this is that you have an active connection to the Internet Note The User Account Control UAC will ask for your permission to enable or disable the Real Time Protection Web Protection and Mail Protection services in operating systems as of Windows Vista Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 225 R AV l RA In Product Messages 12 In Product Messages 12 1 1 Product Message Subscription Center You will reach the Product Message Subscription Center by clicking My communication settings in the context menu of the Avira Tray Icon or by clicking the symbol for Configuration in the slide up of My messages gt You may influence the information flow by clicking the according ON OFF button gt Click Update Profile to configure your personal messaging profile You receive the message that your profile was updated successfully Join us onlin
121. e into extended threat categories for you G Configuration wizard fea Select extended threat categories Please select the threat categories the program should scan for R AVI RA Avira Ultimate Protection Suite not only detects viruses and malware it can also protect you from other threats Please select one or more of the threat categories below Cesvsceesees sseasinces sess sesees susassuss sees sessusuesseseos sass sseussasa seetouesousszes tesusesasoesassssosseeassoassalh V Adware spyware Application Back door dient E Select all F Dialer teen V Fraudulent software Games Jokes Phishing nfl Ww gt Anumber of threat categories is already pre selected by default Where appropriate activate further threat categories in the dialog box Select extended threat categories If you change your mind you can revert to the recommended values by clicking the Default values button Continue the installation by clicking Next 3 6 9 Activating Safe Browsing You can use the Safe Browsing function to filter undesirable or illegal Internet content and to limit the duration of Internet usage The Safe Browsing function is part of the CHILD PROTECTION component Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 32 AVIRA Installation and uninstallation _s lt betete_ a Configuration wizard c fees Safe Browsing Activate Pleas
122. e on access scan No file object is entered as the default setting The entries in the list must have no more than 6000 characters in total When specifying file objects to be omitted you can use the wildcards any number of characters and a single character Individual file extensions can also be excluded including wildcards Directory mdb mdb md xls Directory log Q a Directory names must end with a backslash If a directory is excluded all its sub directories are automatically also excluded For each drive you can specify a maximum of 20 exceptions by entering the complete path starting with the drive letter For example C Program Files Application Name log The maximum number of exceptions without a complete path is 64 For example log computerl C directoryl In case of dynamic drives that are mounted as a directory on another drive the alias of the operating system for the integrated drive in the list of the exceptions has to be used e g Device HarddiskDmVolumes PhysicalDmVolumes BlockVolumel If you use the mount point itself for example C DynDrive the dynamic drive will be scanned nonetheless You can determine the alias of the operating system to be used from the Real Time Protection report file J The button opens a window in which you can select the file object to be excluded Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 181 CK AVIRA
123. e redirected to the online access for Android devices Avira Android Security manages all your android based devices e ADMINISTRATION In this section you will find tools for isolating and managing suspicious or infected files and for planning recurring tasks The Quarantine section contains the so called quarantine manager This is the central point for files already placed in quarantine or for suspect files that you would like to place in quarantine It is also possible to send a selected file to the Avira Malware Research Center by email The Scheduler section enables you to configure scheduled scanning and update jobs as well as backup jobs and to adapt or delete existing jobs The Reports section enables you to view the results of actions performed The Events section enables you to view events generated by certain program modules 4 1 2 Configuration You can define settings for your Avira product in the Configuration After installation your Avira product is configured with standard settings ensuring optimal protection for your Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 46 R AV RA Overview of Avira Ultimate Protection Suite computer system However your computer system or your specific requirements for your Avira product may mean you need to adapt the protective components of the program Avira Ultimate Protection Suite PC Protection gt Update Automatic update System S
124. e the option to start an update manually e inthe Control Center in the Update menu and in the Status section e via the context menu of the tray icon Updates can be obtained from the Internet via Web server of the manufacturer The existing network connection is the default connection to the download servers of Avira You can change this default setting under Configuration gt Update 14 2 Updater The Updater window opens at the start of an update Updater fo ee AVIRA Avira Ultimate Protection Suite as Help Status The program is up to date You now have optimal protection Time elapsed 00 05 min Transmitted 0 kBytes Time remaining 00 00 min Remaining 0 kBytes Download speed 0 0 kB sec Repo Note For update jobs created in Scheduler you can define the display mode for the update window You can select Hide Minimize or Maximize Note If you are using a program in fullscreen mode e g games and the updater s Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 229 CK AVIRA Unite display mode is set to maximized or minimized the updater will switch to the desktop To prevent this start the updater with the display mode set to hide In this mode you will no longer be notified about updates by the update window Status Shows the proceeding of the updater Time elapsed Time which has elapsed since starting the download Time remaining Time until download is finished
125. ects a virus and you want to make sure that the boot sectors are not affected It is possible to select more than one boot sector by keeping the Shift key pressed and selecting the required drives with the mouse Note You can have the boot sectors automatically scanned with a system scan see Scan boot sectors of selected drives Note As of Windows Vista you must have administrator rights to scan the boot sectors 7 4 2 Detection list This function lists the names of the viruses and unwanted programs recognized by your Avira product A convenient search function for the names is integrated Search detection list Enter a search word or character sequence in the Search for box Search for character sequence within a name You can enter a consecutive sequence of letters or characters here on the keyboard and the marker moves to the first point in the list of names that includes this sequence even in the middle of a name example raxa finds Abraxas Search from the first character of a name You can enter the initial letter and the following characters here on the keyboard and the marker scrolls alphabetically in the list of names example Ra finds Rabbit If the name or sequence of characters searched for is available the position found is marked in the list Search forwards Starts the search forwards in alphabetical order Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 147 R AV RA
126. ed Interactive If this option is enabled a desktop notification appears when Real Time Protection detects a virus or unwanted program You have the option of removing the detected malware or accessing other possible virus treatment actions via the Details button The actions are displayed in a dialog box This option is enabled as the default setting Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 175 CK AVIRA Te Permitted actions In this display box you can specify the virus management actions that should be available as further actions in the dialog box You must activate the corresponding options for this Repair Real Time Protection repairs the infected file if possible Rename Real Time Protection renames the file Direct access to these files e g with double click is therefore no longer possible The file can be repaired at a later time and renamed again Quarantine Real Time Protection moves the file to Quarantine The file can be recovered from Quarantine manager if it has an informative value or if necessary sent to the Avira Malware Research Center Depending on the file further options are available in the Quarantine manager Delete The file will be deleted This process is much faster than Overwrite and delete see below Ignore Access to the file is permitted and the file is ignored Overwrite and delete Real Time Protection overwrites the file with a default pattern befo
127. ed from the Internet using the HTTP protocol monitoring of ports 80 8080 3128 e Avira Social Network Protection a monitoring tool informs parents of their children s online activities It checks their social network accounts for comments photos etc that may influence the child s reputation in a negative way or may indicate that the child is in danger e Parental control component for role based filtering of undesirable websites and limiting Internet use e Avira Android Security app is not only focused on anti theft measures The app helps you to get back your mobile device once you have misplaced it or even worse if it has been stolen Furthermore the app allows you to block incoming calls or SMS Avira Android Security protects cell phones and smartphones running with the Android operating system e Integrated quarantine management to isolate and process suspicious files e Rootkits protection for detecting hidden malware installed in your computer system rootkits Not available under Windows XP 64 bit e Direct access to detailed information on the detected viruses and malware via the Internet e Simple and quick updates to the program virus definitions and search engine through Single File Update and incremental VDF updates via a web server on the Internet e User friendly licensing in License Manager e Integrated Scheduler for planning one off or recurring jobs such as updates or scans e Extremely high virus and malware
128. egistry and boot sectors scanning for rootkits etc see System Scanner gt Overview The scanning processes are performed regardless of the scanner setting in the configuration under System Scanner gt Scan Other settings Quick system scan The most important folders of your system directories Windows Programs Documents and Settings Local User Documents and Settings All Users are scanned for viruses and unwanted programs My Documents The default My Documents location of the logged in user is scanned for viruses and unwanted programs Note Under Windows My Documents is a directory in the profile of the user that is used as the default location for documents that have been saved The default setting for the directory is C Documents and Settings user name My Documents Active Processes All current processes are scanned for viruses or unwanted programs Scan for Rootkits and active malware The computer is scanned for rootkits and active running malware programs All running processes are checked Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 120 R AV I RA Control Center Note In interactive mode you have several ways of reacting to a detection In automatic mode the detection is recorded in the report file Note The rootkits scan is not available for Windows XP 64 bit 7 3 4 Manual selection Select this folder if you want to adapt the scan to your individual requirements Mar
129. en used or is of dubious origin Your Avira product recognizes Application APPL If the option Application is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects such behavior Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 248 R AV I RA Viruses and more Backdoor Clients In order to steal data or manipulate computers a backdoor server program is smuggled in unknown to the user This program can be controlled by a third party using backdoor control software client via the Internet or a network Your Avira product recognizes Backdoor control software If the Backdoor control software option is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects such software Dialer Certain services available in the Internet have to be paid for They are invoiced in Germany via dialers with 0190 0900 numbers or via 09x0 numbers in Austria and Switzerland in Germany the number is set to change to 09x0 in the medium term Once installed on the computer these programs guarantee a connection via a suitable premium rate number whose scale of charges can vary widely The marketing of online content via your telephone bill is legal and can be of advantage to the user Genuine dialers leave no room for doubt that they are used deliberately and intentionally by
130. ense has expired no updates can be performed Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 111 CG AVIRA Your Product is activated Control Center Information on the current status of your license is displayed in this field The following possibilities are available Full version Icon Status Option Meaning Validity Renew You have a valid license for your Avira product date of the You can access the Avira online shop via the current Renew button There you have the opportunity license for to adapt your current license to your needs and a full to upgrade to Avira Premium version e g 10 31 2011 an Validity Renew You have a valid license for your Avira product date of the The licensing period however is thirty or fewer current days Use the Renew button to access the Avira license for online shop There you have the option to extend a full the current license version e g 10 31 2011 License Buy Your license for your Avira product has expired expired on Use the Buy button to access the Avira online e g shop There you have the option of purchasing a 08 31 2011 valid license Warning If your license has expired updates are no longer possible The program s protective functions are deactivated and can no longer be activated Evaluation license Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 112 CK AVIRA Control Center
131. er is out of date You may receive the following message if Windows Defender is activated If you have already installed the Avira product this message should not appear Please check if the installation went OK Spyware and unwanted software protection Important a Update now i Windows Defender is out of date a Turn off messages about spyware and related protection Get a different antispyware program online Note Windows Defender is the pre set spyware and virus protection solution from Windows Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 246 CK AVIRA FAQ Tips Windows Defender is turned off This information of the Windows Action Center appears when the Windows Action Center has not found any other anti virus software on your computer than the one that the operating system integrates by default Windows Defender If you have had some anti virus software installed on your computer before this application has been disabled If you have already installed the Avira product this message should not appear Avira should be automatically detected Please check if the installation went OK Spyware and unwanted software protection Important Turn on now bi Windows Defender is turned off Turn off messages about spyware and related protection Get a different antispyware program online Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 247 R AV RA Viruses and more 16 Viru
132. er to perform This option only changes the settings of profiles created by you Note The rootkits scan is not available for Windows XP 64 bit Scan Registry If this option is enabled the Registry is scanned for references to malware This option only changes the settings of profiles created by you Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 165 CK AVIRA T Ignore files and paths on network drives If this option is enabled network drives connected to the computer are excluded from the on demand scan This option is recommended when the servers or other workstations are themselves protected with anti virus software This option is disabled as the default setting Scan process Allow stopping the Scanner If this option is enabled the scan for viruses or unwanted programs can be terminated at any time with the button Stop in the Luke Filewalker window If you have disabled this setting the Stop button in the Luke Filewalker window has a gray background Premature ending of a scan process is thus not possible This option is enabled as the default setting Scanner priority With the on demand scan the System Scanner distinguishes between priority levels This is only effective if several processes are running simultaneously on the workstation The selection affects the scanning speed low The System Scanner is only allocated processor time by the operating system if no other process requires
133. ereseresesesse 101 7 Control Center LALAKI 103 LA Gontrol Center OVervieW sisssccscseccscandssxsesscnscecevdecsdssucesivotadetas cdavessacuadeccdeandesaneaadeenseatorstovens 103 TAE E E S E E E AE TE E EAEN A A EN E N EE TEA 107 7 2 1 EXD EOI E IAEE S A ARETOA E A 107 To MENE EA AEE SEEEN EEEE S EEEIEE 107 7 3 1 SE 1 U K TESIA 107 7 3 2 GAME ENOO NE E EEE EEE E A E A E E E E 118 7 3 3 System SCANNET saistiesnausaduacsuah conte nen eM aa SE E EEES eI EE a oE E A A PAAPAA EAN 119 7 3 4 LN FET nT Fel ct 01 C6 g peteteear earner ee cane rr ee a NT a eee 121 7 3 5 Real Time PrOTECTION sere cscstececdscdesscestivsectsvencscsastetesdeatetacestansestsstacensssdeteotoudeesestansestsetecsesatisteeloveveaeeee 124 7 3 6 FPG W alll E EE A E EE TA EEE ETE 125 7 3 7 Ae o d elle e NoN AEE EAEE EEE E A EA EE A AE EE EE 126 7 3 8 Maili ProteCtiOM sasisccsssesecsccecesecodusntsestdcectcbeedesestocecevascvescsebeseudesbselecestencesteueuedescusdenecedoxskeraveesessobessseseursbves 127 7 3 9 Sate BrOWSiNO sess sszsnssonavsunconacevndonazeuntonaneonsindvvensosdvavasatzooat saneoavonavbensesonenndvinsons Sotunnsivavuensnsonuvaubiineosion 130 8 10 Avira Android SECUIY sssrini cuswnwindeus cue iatis onsi eS Saanio aun 132 7 3 11 DIC EELA ULNE A EA S EEEN AE N O E E SEE 132 PBL SCNEQUIST os cscesiccdssaicsvcssacvzsasiceconsiteicensesctearanesieesascdesetiviieee EEEE aerea Carers CE E EEE EA iy 138 Ae e E E o A E EE E AE E A alien mnauabebien emma 141 7 3 14
134. erpreted as a top level domain e g net for all NET domains www domain net Note You can also use the wildcard for any number of characters when specifying URLs You can also use leading or following dots in combination with wildcards to indicate the domain level domainname domainname com name com valid but not recommended Specifications without dots like name are interpreted as part of a top level domain and are not advisable Warning All websites on the list of excluded URLs are downloaded into the Internet browser without further scanning by the web filter or by Web Protection For all entries in the list of excluded URLs the entries in the web filter see Web Protection gt Scan gt Blocked requests are ignored No scan for viruses and malware is performed Only trusted URLs should therefore be excluded from Web Protection scans Add The button allows you to copy the URL entered in the input field Internet address to the viewer window Delete The button deletes a selected entry from the list This button is inactive if no entry is selected Examples Skipped URLs www avira com OR www avira com All URLs with the domain www avira com are excluded from Web Protection scans www avira com en pages index php www avira com en support index html www avira com en download index html etc URLs with the domain www avira de are not excluded from Web Protection scans Avira Ultimate Protectio
135. es with this name irrespective of the path or drive are not scanned Add With this button you can add the file object entered in the input box to the display window Delete The button deletes a selected entry from the list This button is inactive if no entry is selected Heuristic This configuration section contains the settings for the heuristic of the scan engine Avira products contain very powerful heuristics that can proactively uncover unknown malware i e before a special virus signature to combat the damaging element has been created and before a virus guard update has been sent Virus detection involves an extensive analysis and investigation of the affected codes for functions typical of malware If the code being scanned exhibits these characteristic features it is reported as being suspicious This does not necessarily mean that the code is in fact malware False positives do sometimes occur The decision on how to handle affected code is to be made by the user e g based on his or her knowledge of whether the source of the code is trustworthy or not Macrovirus heuristic Macrovirus heuristic Your Avira product contains a highly powerful macrovirus heuristic If this option is enabled all macros in the relevant document are deleted in the event of a repair alternatively suspect documents are only reported i e you receive an alert This option is enabled as the default setting and is recommended Advanced Heur
136. ewall does not block incoming and outgoing data First of all check whether you can access web pages with your web browser The following describes how to activate your Avira product If you have not yet installed your Avira product gt Install your Avira product During the installation process you will be asked to select an activation option Activate product Activation with a valid full license Test product Activation with an evaluation license Enter the activation code for an activation with a full license Acknowledge the selection of the activation procedure by clicking Next v v vy If and when necessary enter your personal data for registration and acknowledge by clicking Next Your license data will be displayed in the next window Your Avira product has been enabled gt Continue to install If you have already installed your Avira product gt In the Control Center select the menu item Help gt License management The license wizard opens in which you can select an activation option The next steps of product activation are identical with the procedure described above Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 60 R AV RA Overview of Avira Ultimate Protection Suite 4 3 3 Perform automatic updates To create a job with the Avira Scheduler to update your Avira product automatically b b In the Control Center select the section ADMINISTRATION gt Schedu
137. exceptions Proceed as follows Set the protocol function of the Real Time Protection to Complete in the configuration under Real Time Protection gt Report Now access the files folders mounted drives or connected network drives with the activated Real Time Protection You can now read the path to be used from the Real Time Protection report file The report file can be accessed in the Control Center under Local protection gt Real Time Protection Heuristic This configuration section contains the settings for the heuristic of the scan engine Avira products contain very powerful heuristics that can proactively uncover unknown malware i e before a special virus signature to combat the damaging element has been created and before a virus guard update has been sent Virus detection involves an extensive analysis and investigation of the affected codes for functions typical of malware If the code being scanned exhibits these characteristic features it is reported as being suspicious This does not necessarily mean that the code is in fact malware False positives do sometimes occur The decision on how to handle affected code is to be made by the user e g based on his or her knowledge of whether the source of the code is trustworthy or not Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 182 CK AVIRA T Macrovirus heuristics Macrovirus heuristics Your Avira product contains a highly powerful macrovirus heuristic
138. extension Direct access to these files e g with double click is therefore no longer possible Files can be repaired and given their original name at a later time Quarantine The file is packaged into a special format qua and moved to the Quarantine directory INFECTED on your hard disk so that direct access is no longer possible Files in this directory can be repaired in Quarantine at a later data or if necessary sent to Avira Delete The file will be deleted This process is much quicker than Overwrite and delete If a boot sector virus is detected this can be deleted by deleting the boot sector A new boot sector is written Ignore No further action is taken The infected file remains active on your computer Warning This could result in loss of data and damage to the operating system Only select the Ignore option in exceptional cases Overwrite and delete The file is overwritten with a default template and then deleted It cannot be restored Always ignore Action option for Real Time Protection detections No further action is taken by Real Time Protection Access to the file is permitted All further access to this file is permitted and no further notifications will be provided until the computer is restarted or the virus definition file is updated Warning This could result in loss of data and damage to the operating system Only select the Always ignore option in exceptional cases Avira Ultimate Protect
139. f file and MIME types to be blocked are ignored No scan for viruses and malware is performed MIME types Examples for media types text for text files image for graphics files video for video files audio for sound files application for files linked to a particular program Examples of excluded file and MIME types audio All audio media type files are excluded from Web Protection scans video quicktime All Quicktime sub type video files qt mov are excluded from Web Protection scans pdf All Adobe PDF files are excluded from Web Protection scans Add The button allows you to copy MIME and file types from the input field into the display window Delete The button deletes a selected entry from the list This button is inactive if no entry is selected URLs skipped by Web Protection Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 194 CK AVIRA T All URLs in this list are excluded from Web Protection scans Input box In this box you can input URLs Internet addresses to be excluded from Web Protection scans e g www domainname com You can specify parts of the URL using leading or following dots to indicate the domain level domainname com for all pages and all subdomains of the domain Indicate websites with any top level domain com or net with a following dot domainname If you indicate a string without a leading or concluding dot the string is int
140. ffected file is to be handled You can choose other actions for dealing with the malware from the context menu associated with the displayed action e Error Messages about errors that occurred during the scan e Alerts Alerts relating to the viruses that were detected Note The following information is displayed in the tooltip for the object Name of the Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 80 CK AVIRA T affected file and full path name of the virus and action that is executed with the Apply Now button Note The default action of the System Scanner is displayed as the action to be executed The default action of the System Scanner for handling affected files is to move the relevant files to quarantine 5 2 3 Context menu actions Note If the detection is a heuristic hit HEUR an unusual runtime packer PCK or a file with a hidden file extension HEUR DBLEXT in interactive mode only the options Move to quarantine and Ignore are available In automatic mode the detection is automatically moved to Quarantine This restriction prevents the detected files which may be a false alarm being directly removed deleted from your computer The file can be recovered at any time with the aid of the Quarantine Manager Repair If this option is enabled the Scanner repairs the affected file Note The option Repair can only be enabled if a repair of the detected file is possible Quarantine If thi
141. fferent folder please click Browse and select the desired folder Destination Folder C Program Files Avira AntiVir Desktop aie Gera Click Browse and navigate to the location where you want to install Avira Ultimate Protection Suite Select the folder where you want to install Avira Ultimate Protection Suite in the Choose Destination Folder window Click Next Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 23 KR AVI RA Installation and uninstallation 3 6 2 Installing Avira SearchFree Toolbar At the end of the setup you can install the Avira SearchFree Toolbar Avira SearchFree Toolbar includes two main components Avira SearchFree and the Toolbar With Avira SearchFree you can search the Internet for any number of terms This search engine displays all hits in the browser windows rating their level of safety This allows Avira users a Safer Internet navigation The Toolbar offers you three widgets to the most important Internet related functions With one click you have direct access to Facebook and your email or you can ensure safe web browsing Firefox and Internet Explorer only Join millions of Avira users who already use Avira SearchFree R AVI R A Install the Avira SearchFree Toolbar recommended R ee Gut OnO Browse the web and search safely powered by Ask SearchFree now shows you which sites are safe or risky Protect your privacy by blocking browser tracking I
142. formation on our website www avira com android 7 3 11 Quarantine The Quarantine manager manages affected objects files and emails Your Avira product can move affected objects to the quarantine directory in a special format They can neither be executed nor opened Note To move objects to the Quarantine manager select the relevant option for quarantine in the Configuration under System Scanner and Real Time Protection and Mail Protection Scan gt Action on detection if you are working in automatic mode Alternatively you can select the relevant quarantine option in interactive mode Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 132 CK AVIRA Toolbar shortcuts and context menu Control Center Icon Shortcut Description p F2 Rescan object s A selected object is scanned again for viruses and unwanted programs The settings of the on demand scan are used for this Return Properties Opens a dialog box with more detailed information on the selected object Note You may obtain detailed information also by double clicking an object Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 133 CK AVIRA Windows Vista F3 Control Center Restore object s A selected object is restored Hereafter the object is placed in its original location Note This option is not available for objects of the type email Note As of Windows Vista yo
143. from the Avira website sssesesssesesosssssessessessessescsseese 20 3 4 Removing incompatible software esesseesesessseseesessessessesceseeseeseesessessesceseesessessessessesessesse 20 3 5 Choosing an installation type eessessesseeesesssesseeseessessoesscesossseesoesscesoessesseesscesoessessoesseesesese 21 3 5 1 Performing an Express Installation ses sesssssesssssssssssesssssesssseesssssesssssesssssesssnsrsssesrssnnsesseerrssreseseere 21 3 5 2 Performing a Custom Installation ee esssesesssssessssesssseesssssesssseesssssrsssssesssssesssrsessseeesseesesssesesseessseeee 22 3 6 Installing Avira Ultimate Protection Suite essseesesssessessesssesssesseeseesseeseesseeseesseeseessessesese 22 3 6 1 Choosing a destination folder ssssessssseesssssesssssesssseesssssesssecesssseesssecesseseesseesesseesesseesesseesesseesesseeess 23 3 6 2 Installing Avira SearchFree Toolbar sssssesssssesssssesssseesssssesssssessssersssssrsssssesssstesssssesssesesseesesseeeesee 24 3 6 3 Choosing installation components sssssesssssssssssssssssssssssesssesesssnsessseressrrsesseeressrrsessserrssrseesseeresseeess 25 3 6 4 Creating shortcuts for Avira Ultimate Protection Suite sesesesssessssseessssesssesssssosssessersseesseesse 27 3 6 5 Activating Avira Ultimate Protection Suite oe esecessecsscessecsscessecnscessecuscessesuseeesesnseeeseaneneeeeens 28 3 6 6 Defining Pr xy SEIS i csecsecticcsansssaste
144. g Avira Ultimate Protection Suite Under Windows 8 sssssscsececseseseceeeeeeesesees 37 3 8 2 Uninstalling Avira Ultimate Protection Suite under Windows 7 sssssecsseceesssesecseeeeeeseseees 38 3 8 3 Uninstalling Avira Ultimate Protection Suite under Windows XP cssssssseceeesseeseesseeeeseseees 39 3 8 4 Uninstalling Avira SearchFree Toolbar s s ssesseesssssssssssrsssssesssssesssssesssssesssrsrsssesrsssesrsseesesseesessees 40 4 Overview of Avira Ultimate Protection Suite LALAKE 43 4 1 User interface and operation e seessesssssseeseeseesescssossosseesesceecescssessesseecescsscssessessesceesescssesse 43 4 1 1 Control CENTEL visseshavessessavennessuxainnusavenvavsavianyiasanaaviavionnisavanean s e a aa aaa a a Ea KNE NEA NEEE EE 43 4 1 2 CorifigUrati Oeser nereng ee ai anaE en eee atio erst nas enn enS onan enue EAEE ENAREN OEE EEREN CEREAN 46 4 1 3 BEA og r a E E EE E 50 4 2 Avira SearchFree Toobal ss scessessseaices ancora annioueiataniasonesancaamauanann 51 4 2 1 LVS E S EEN E E E E E E hpanadu cviaburarigehauanvomnnslsvoacoivinn 52 4 2 2 8o ill a T ET E E EA 55 4 2 3 Uninstalling Avira SearchFree Toolbar s s ssessssssssessssssesssssesssssrsssssesssssesssnsrsssesessnnsessserrsssesessses 58 ER RN NC PE EE E TE E E da EE A 59 4 3 1 Activate ICONS vsinsvipsanvenesvainexpvasnen esbvbneatyvobneveswansedepnnhaanepabnved aens vonepaeivehsyachuevsssotushtivevinvigueniabiovensanveRANON 59 4 3 2 Activate
145. g tasks The Quarantine section contains the so called quarantine manager This is the central point for files already placed in quarantine or for suspect files that you would like to place in quarantine It is also possible to send a selected file to the Avira Malware Research Center by email The Scheduler section enables you to configure scheduled scanning and update jobsand to adapt or delete existing jobs The Reports section enables you to view the results of actions performed The Events section enables you to view events generated by certain program modules Buttons and links The following buttons and links may be available Button link Shortcut Description t Configuration F8 This button or link is used to access the corresponding configuration dialog for the section F1 This button or link opens the corresponding online help topic for the section Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 106 CK AVIRA contol Center amp Visit Avira Experts Market This link opens the Experts Market website where you can ask for help or offer your help to other users 7 2 File 7 2 1 Exit The menu item Exit in the File menu closes the Control Center 7 3 View 7 3 1 Status The start screen of the Control Center the Status section enables you to see at a glance whether your computer system is protected and which Avira modules are active The Status win
146. ge where you can download the Avira product Error If you move the cursor over the icon the following message appears Avira reported an error Click to contact Support for help gt Click the gray icon or text to go to the Avira Support page Widgets Avira SearchFree contains three widgets with the most important functions for the nowadays Internet web browsing Facebook E mail and Browser Security Facebook This function allows you to receive all the messages from Facebook and to be always updated Email If you click the email symbol in the toolbar a dropdown list will be shown You can choose between the most commonly used email providers Browser Security This widget has been conceived to offer you in one click all the Internet security options Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 53 R AV RA Overview of Avira Ultimate Protection Suite you may need on daily basis This option is only available for Firefox and Internet Explorer Also the names of the functions sometimes change from one browser to another e Pop up Blocker If this option is activated all pop up windows will be blocked e Block Cookies If you activate this option no cookies will be saved on your computer e Private Browsing Firefox InPrivate Browsing Internet Explorer Enable this option if you do not want to leave any personal information on the Internet while you surf This option
147. gt Exceptions x Delete selected email s The selected email is deleted from the cache However the email remains in your email program Reset statistics data ig x The statistical information in this section is set to zero Scanned emails This area shows the emails scanned by Mail Protection Icon Description No virus or unwanted program was found FN A virus or unwanted program was found Type Shows the protocol used to send or receive the email POPS email received via POP3 IMAP email received via IMAP SMTP email sent via SMTP From To Shows the email sender s address Subject Shows the subject of the email received Date Time Shows when the email was scanned Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 128 R AV I RA Control Center Note You can obtain further information on an email by double clicking the relevant email Statistics Email action Shows the action performed when Mail Protection finds a virus or an unwanted program in an email In interactive mode no display is available here as you can select yourself which procedure is to be followed in the event of detection Note You can adapt this setting to your requirements in the Configuration You can access Configuration via the Configuration button or link Affected attachments Shows the action performed when Mail Protection finds a virus o
148. h the application is located or start with an environment variable J The button opens a window in which you can select the application to be excluded Add With the Add button you can transfer the application specified in the input box to the list of applications to be excluded Delete The Delete button lets you remove a highlighted application from the list of applications to be excluded 10 9 3 Password You can protect your Avira product in different areas with a password If a password has been issued you will be asked for this password every time you want to open the protected area Password Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 216 CK AVIRA Enter password Enter your required password here For security reasons the actual characters you type in this space are replaced by asterisks The password can only have a maximum of 20 chars Once the password has been issued the program refuses access if an incorrect password is entered An empty box means No password Confirmation Confirm the password entered above by entering again here For security reasons the actual characters you type in this space are replaced by asterisks Note The password is case sensitive Areas protected by password Your Avira product can protect individual areas with a password By clicking the relevant box the password request can be disabled or re enabled for individual areas as require
149. h the text No file extensions under the button File extensions File extensions With the aid of this button a dialog box is opened in which all file extensions are displayed that are scanned in Use file extension list mode Default entries are set for the extensions but entries can be added or deleted Note Please note that the default list may vary from version to version Additional settings Scan boot sectors of selected drives If this option is enabled the System Scanner scans the boot sectors of the drives selected for the system scan This option is enabled as the default setting Scan master boot sectors If this option is enabled the System Scanner scans the master boot sectors of the hard disk s used in the system Ignore offline files If this option is enabled the direct scan ignores so called offline files completely during ascan This means that these files are not scanned for viruses and unwanted programs Offline files are files that were physically moved by a so called Hierarchical Storage Management System HSMS from the hard disk onto a tape for example This option is enabled as the default setting Integrity checking of system files When this option is enabled the most important Windows system files are subjected to a particularly secure check for changes by malware during every on demand scan If an amended file is detected this is reported as suspect This function uses a lot of computer capacit
150. he infected macros has been executed Unlike normal viruses macro viruses consequently do not attack executable files but they do attack the documents of the corresponding host application Pharming Pharming is a manipulation of the host file of web browsers to divert enquiries to spoofed websites This is a further development of classic phishing Pharming fraudsters operate their own large server farms on which fake websites are stored Pharming has established itself as an umbrella term for various types of DNS attacks In the case of a manipulation of the host file a specific manipulation of a system is carried out with the aid of a Trojan or virus The result is that the system can now only access fake websites even if the correct web address is entered Phishing Phishing means angling for personal details of the Internet user Phishers generally send their victims apparently official letters such as emails that are intended to induce them to reveal confidential information to the culprits in good faith in particular user names and passwords or PINs and TANs of online banking accounts With the stolen access details the phishers can assume the identities of the victims and carry out transactions in their name What is clear is that banks and insurance companies never ask for credit card numbers PINs TANs or other access details by email SMS or telephone Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 253 R
151. he data and files that were transferred are forwarded on by Web Protection to your web browser Warning This could allow viruses and unwanted programs to access your computer system Only select the Ignore option in exceptional cases Note We recommend that you move any suspicious file that cannot be repaired to quarantine Note You can also send files reported by the heuristic to us for analysis For example you can upload these files to our website http www avira com sample upload You can identify files reported by the heuristic from the designation HEUR or HEURISTIC that prefixes the file name e g HEUR testtile 4 3 11 Handling quarantined files qua To handle quarantined files gt Inthe Control Center select the section ADMINISTRATION gt Quarantine section gt Check which files are involved so that if necessary you can reload the original back onto your computer from another location If you want to see more information on a file Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 72 R AV RA Overview of Avira Ultimate Protection Suite gt Highlight the file and click on The dialog box Properties appears with more information on the file If you want to rescan a file Scanning a file is recommended if the virus definition file of your Avira product has been updated and a false positive report is suspected This enables you to confirm a false positive with a resca
152. he list shows all added URLs with the assigned rules Block or Allow When a URL is added the program assigns the Block rule by default You can switch the assigned rule by clicking the rule Add URL This is the field where you specify the URLs to be controlled by the parental control function You can specify parts of the URL using leading or following dots to indicate the domain level domainname com for all pages and all subdomains of the domain Indicate websites with any top level domain com or net with a following dot domainname If you indicate a string without a leading or concluding dot the string is interpreted as a top level domain e g net for all NET domains www domain net You can also use the wildcard for any number of characters You can also use leading or following dots in combination with wildcards to indicate the domain level Note The URL rules are prioritized according to the number of specified labels of the domain The more labels of the domain that are specified the higher the priority of the rule For example URL www avira com rule Allow URL avira com rule Block The rule set allows all URLs in the domain www avira com The forum avira com URL is blocked Note The or encompass all URLs You can use these details if for example you only wish to release a small number of explicitly specified web pages for the role of Child as in the following rule set URL or rule Block URL
153. hen this option is activated the System Scanner logs the path and names of the concerning files In addition the configuration for the current scan version information and information on the licensee is written in the report file Extended When this option is activated the System Scanner logs alerts and tips in addition to the default information The report also contains a cloud suffix to identify the detections from Protection Cloud Complete When this option is activated the System Scanner also logs all scanned files In addition all files involved as well as alerts and tips are included in the report file Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 172 CK AVIRA T Note If you have to send us a report file at any time for troubleshooting please create this report file in this mode 10 3 Real Time Protection The Real Time Protection section of the configuration is responsible for the configuration of the on access scan 10 3 1 Scan You will normally want to monitor your system constantly To this end use the Real Time Protection on access System Scanner You can thus scan all files that are copied or opened on the computer on the fly for viruses and unwanted programs Files The Real Time Protection can use a filter to scan only those files with a certain extension type All files If this option is enabled all files are scanned for viruses or unwanted programs irrespect
154. her program sequences Worms are often the only possibility to infiltrate any kind of damaging programs on systems with restrictive security measures Spyware Spyware are so called spy programs that intercept or take partial control of a computer s operation without the user s informed consent Spyware is designed to exploit infected computers for commercial gain Trojan horses short Trojans Trojans are pretty common nowadays Trojans include programs that pretend to have a particular function but that show their real image after execution and carry out a different function that in most cases is destructive Trojan horses cannot multiply themselves Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 254 CK AVIRA ETT which differentiates them from viruses and worms Most of them have an interesting name SEX EXE or STARTME EXE with the intention to induce the user to start the Trojan Immediately after execution they become active and can for example format the hard disk A dropper is a special form of Trojan that drops viruses i e embeds viruses on the computer system Zombie A zombie PC is a computer that is infected with malware programs and that enables hackers to abuse computers via remote control for criminal purposes On command the affected PC starts denial of service DoS attacks for example or sends spam and phishing emails Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 25
155. hes the Internet for you and displays all hits in the browser window To find out how to custom configure Avira SearchFree in Internet Explorer Firefox and Chrome go to Options Status display Web Protection You can use the following icons and messages to identify which actions you need to take to protect your PC Icon Status display Description Web Protection If you move the cursor over the icon the following message appears Avira Web Protection is active Your browsing is protected No further action is necessary Q Web Protection is If you move the cursor over the icon the inactive following message appears Avira Web Protection is off Click to find out how to turn it on You will be redirected to one of our Knowledge Base articles Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 52 R AV RA Overview of Avira Ultimate Protection Suite No Web Protection If you move the cursor over the icon one of the following messages appears e You do not have Avira Web Protection installed Click to find out how to protect your browsing This message will appear if you install incorrectly or uninstall the Avira Antivirus e Web Protection is included for free with Avira Antivirus Click to find out how to install it This message will appear if you do not install Web Protection or if you uninstall it In both cases you will be redirected to the Avira homepa
156. hich files will be sent to Avira Protection Cloud File The name of the suspicious file Path The path to the suspicious file Always send files automatically If this option is enabled the suspicious files will be sent to the Protection Cloud for analysis directly after each Quick system scan without asking for manual confirmation 5 3 2 Buttons and links Button link Description Send The selected files are sent to Avira Protection Cloud Cancel The System Scanner is closed without further action The suspicious files are left unchanged on your computer system Help This page of the online help is opened About Protection The Avira Protection Cloud web page is opened Cloud Related topics e Advanced Protection configuration e Custom installation e Report configuration e Reports view 5 4 Real Time Protection If viruses are detected by Real Time Protection file access is denied and a desktop notification is displayed if you have selected interactive option see the Configuration section Real Time Protection gt Scan gt Action on detection Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 84 CK AVIRA en Notification The following information is displayed in the notification e Date and time of the detection e Path and name of the affected file e Name of the malware Note When the default start mode for Real Time Protection Normal start has been
157. his computer Turn off messages about virus protection Note Please note that this option will not appear in Windows 8 as Windows Defender is now also the pre set virus protection function Note Install your Avira product on your computer to protect it against viruses and other unwanted programs Spyware and unwanted software protection You may receive the following information from the Windows Action Center with regard to your spyware protection e Avira Desktop reports that it is turned on e Windows Defender and Avira Desktop both report that they are turned off e Avira Desktop reports that it is out of date e Windows Defender is out of date e Windows Defender is turned off Avira Desktop reports that it is turned on After the installation of your Avira product and a subsequent update you will not receive any messages from the Windows Action Center But if you go to Action Center gt Security you can see Avira Desktop reports that it is turned on This means that your Avira product is now up to date and the Avira Real Time Protection is enabled Windows Defender and Avira Desktop both report that they are turned off You receive the following message if you disable the Avira Real Time Protection or stop the Real Time Protection service Spyware and unwanted software protection Important Windows Defender and Avira Desktop both report that they are turned View antispyware programs off Turn off messages about
158. ic In automatic action mode when a virus or unwanted program is detected the action you selected in this area is executed automatically Action options for Mail Protection Web Protection Interactive In interactive action mode if a virus or unwanted program is detected a dialog box appears in which you can select what to do with the infected object This option is enabled as the default setting Automatic In automatic action mode when a virus or unwanted program is detected the action you selected in this area is executed automatically In interactive action mode you can react to detected viruses and unwanted programs by selecting an action for the infected object in the alert and executing the selected action by clicking Confirm The following actions for handling infected objects are available for selection Note Which actions are available for selection depends on the operating system the protection components Avira Real Time Protection Avira System Scanner Avira Mail Protection Avira Web Protection reporting the detection and the type of malware detected Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 68 R AV RA Overview of Avira Ultimate Protection Suite Actions of the System Scanner and the Real Time Protection not ProActiv detections Repair The file is repaired This option is only available if the infected file can be repaired Rename The file is renamed with a vir
159. ie eTe o n S E E E S E E EEE 151 7 6 9 About Avira Ultimate Protection Suite ssesessssssssssesesssssesssssssssssesssesrssuneesssesrssereesseesesssseesseeee 151 Vek 0E E eE seas E E E E EE A S E i vaennts 152 7 7 1 Experts Market OvervieW sessesesssesesssesrsssesssseesosssesssseeoosseesssseeosssersssseeossettsssseesseetesssseesseeressseeess 152 7 1 2 AE E E EIE A 152 7 7 3 Offering FVCIIE isszs vk opayanovsvavnuniconassundonaeevnkonagavnsenaveandessnivedatznnstsianeoasosevwalsessaetindviysons datbonanvayickenvoaianunninssaion 153 8 Child Protection SOOHHOHSHSHSHSHSSHHHSHSHHSHSHSHHHSHSHHSHSHSHHHSSHHSHSHSHHHSHSHHSHSHSHHHSHHHSHSHSHHHHSHHHHHHHHHHHOCHOEEES 155 81 Social INGIWONKS sha scicsevescrciceaans cians taroneieaces seems ease oiens 155 8 1 1 Creating a Social Network Protection account ssescsssceccssssecescesccesesscecesessseceecesseceseesoeee 155 8 1 2 Logging in to an existing Social Network Protection ACCOUNL cssssecseceeesseeceeeeeeseeees 156 8 2 Safe BOW GING x scassigustevscenscensssuaisoevh epvanevseateensereanacrenn eeu aeneem aie ae 156 8 2 1 Enabling Sate Ev OW SING scscanssshovnesnstavesesveniaessunsseronsbsisgondasceionsnstsanunivexonsaliovendoissvenversseiaveivovenndipaendie 157 8 2 2 Assigning a Safe Browsing TONG ess ssesssssssssssssssrssssersssssrsssssrsssssesssssesssssessssersssesesseesessseresseesesseeee 157 8 2 3 Changing a role s properties se esesssesssseesssssessssee
160. ing emails gt Highlight the email you want to exclude from the Mail Protection scan gt Click the icon to exclude the email from the Mail Protection scan Fx The selected email address will no longer be scanned for viruses and unwanted programs The email sender address is included in the exclusion list and no longer scanned for viruses malware Warning Only exclude email addresses from the Mail Protection scan if the senders are completely trustworthy Note In the Configuration under Mail Protection gt General gt Exceptions you can add other email addresses to the exclusion list or remove email addresses from the exclusion list Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 78 CK AVIRA en 5 Detection 5 1 Overview When a virus is detected your Avira can automatically execute certain actions or respond interactively In interactive action mode a dialog opens when a virus is detected in which you can control or initiate the subsequent handling of the virus delete ignore etc There is an option in automatic mode for displaying an alert when a virus is detected The action that was automatically executed is displayed in the message This chapter contains comprehensive information arranged according to module on detection messages e see Chapter System Scanner Interactive action mode e see Chapter System Scanner Sending files to Protection Cloud e see Chapter Real Time Protecti
161. ion The service checks emails and their attachments for viruses and malware e Safe Browsing The role based parental control filters unwanted and illegal web content and monitors and controls Internet use Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 113 R AV I RA Control Center Note The Safe Browsing function is not a proprietary service process but a functionality of the Web Protection e Game Mode If set to automatic your Avira product switches automatically to the Game Mode for every application that runs in full screen e Experts Market By clicking the button Visit Avira Experts Market you will be redirected to the Experts Market online platform There you can contact experts to help you with your computer troubles or offer your services as an expert Other options for these processes can be accessed from a context menu by clicking the configuration icon next to the ON OFF button e Configure Go to the Configuration to define settings for the process component The following possibilities are available Services Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 114 CK AVIRA Icon Status Process status Option Control Center Meaning OK Activated Deactivate All services for Internet Protection are active Note You can deactivate a service by clicking the ON OFF button Note however that you are no longer fully protected against viruse
162. ion Suite User Manual Status 17 Dec 2013 69 R AVI RA Overview of Avira Ultimate Protection Suite Copy to quarantine Action option for a rootkits detection The detection is copied to quarantine Repair boot sector Download repair tool Action options when infected boot sectors are detected A number of options are available for repairing infected diskette drives If your Avira product is unable to perform the repair you can download a special tool for detecting and removing boot sector viruses Note If you carry out actions on running processes the processes in question are terminated before the actions are performed Actions of the Real Time Protection for detections made by the ProActiv component notification of suspicious actions of an application Trusted program The application continues to run The program is added to the list of permitted applications and is excluded from monitoring by the ProActiv component When adding to the list of permitted applications the monitoring type is set to Content This means that the application is only excluded from monitoring by the ProActiv component if the content remains unchanged see Application filter Applications to be skipped Block program once The application is blocked i e the application is terminated The actions of the application continue to be monitored by the ProActiv component Always block this program The application is blocked i e the application is te
163. ions the user defined text is preceded by the Avira Mail Protection footer Footer for emails to be sent Attach Mail Protection footer If this option is enabled the Avira Mail Protection footer is displayed beneath the message text of the sent email The Avira Mail Protection footer confirms that the sent Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 205 CK AVIRA T email has been scanned for viruses and unwanted programs by Avira Mail Protection and does not originate from an unknown bot The Avira Mail Protection footer contains the following text Scanned with Avira Mail Protection product version initials and version number of search engine initials and version number of virus definition file Attach the following footer If this option is enabled the text which you insert into the input box is displayed as a footer in sent emails Input box In this input box you can insert a text which is displayed as a footer in sent emails 10 7 3 Report Mail Protection includes an extensive logging function to provide the user or administrator with exact notes about the type and manner of a detection Reporting This group allows for the content of the report file to be determined Off If this option is enabled then Mail Protection does not create a log It is recommended that you should turn off the logging function only in exceptional cases such as if you are executing trials with multiple vi
164. ira Ultimate Protection Suite User Manual Status 17 Dec 2013 64 R AV RA Overview of Avira Ultimate Protection Suite 4 3 6 Scan for viruses and malware using drag amp drop To scan for viruses and malware systematically using drag amp drop V The Control Center of your Avira product has been opened gt Highlight the file or directory you want to scan gt Use the left hand mouse button to drag the highlighted file or directory into the Control Center The Luke Filewalker window appears and a system scan is started When the scan is completed the results are displayed 4 3 7 Scan for viruses and malware via the context menu To scan for viruses and malware systematically via the context menu gt Click with the right hand mouse button e g in Windows Explorer on the desktop or in an open Windows directory on the file or directory you want to scan The Windows Explorer context menu appears gt Select Scan selected files with Avira in the context menu The Luke Filewalker window appears and a system scan is started When the scan is completed the results are displayed 4 3 8 Automatically scan for viruses and malware Note After installation the scan job Full system scan is created in the Scheduler A complete system scan is automatically performed at a recommended interval To create a job to automatically scan for viruses and malware gt Inthe Control Center select the section ADMINI
165. ired or if necessary sent to the Avira Malware Research Center Delete If this option is enabled the file is deleted This process is much faster than overwrite and delete Ignore If this option is enabled access to the file is allowed and the file is left as it is Warning The affected file remains active on your workstation It may cause serious damage on your workstation Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 168 CK AVIRA T Overwrite and delete If this option is enabled the System Scanner overwrites the file with a default pattern and then deletes wipes it It cannot be restored Note If you have selected Delete or Overwrite and delete as the primary or secondary action you should note the following In the case of heuristic hits the affected files are not deleted but are instead moved to quarantine Archives When scanning archives the System Scanner uses a recursive scan Archives in archives are also unpacked and scanned for viruses and unwanted programs The files are scanned decompressed and scanned again Scan archives If this option is enabled the selected archives in the archive list are scanned This option is enabled as the default setting All archive types If this option is enabled all archive types in the archive list are selected and scanned Smart Extensions If this option is enabled the System Scanner detects whether a file is a packed file forma
166. is necessary for performing the following installation steps Downloading the current program file and scan engine as well as the latest virus definition files via the installation program for Internet based installation Activating the program Registering as a user Where appropriate carrying out an update after completed installation V Keep the activation code or license file for your Avira Ultimate Protection Suite handy for the time when you want to activate the program Y For product activation or registration your Avira Ultimate Protection Suite uses the HTTP protocol and Port 80 web communication as well as encryption protocol SSL and port 443 to communicate with the Avira servers If you are using a firewall please ensure that the required connections and or incoming or outgoing data are not blocked by the firewall Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 19 R AVI RA Installation and uninstallation 3 2 b 3 3 b Installing from CD when offline Insert the Avira Ultimate Protection Suite CD If autostart is enabled click Open folder to view files OR Navigate to your CD drive right click on AVIRA and select Open folder to view files Double click the file autorun exe In the CD menu choose the offline version to install The program scans for incompatible software more information here Removing incompatible software The installation file is extracted The installa
167. istic Analysis and Detection AHeAD Enable AHeAD Your Avira program contains a very powerful heuristic in the form of Avira AHeAD technology which can also detect unknown new malware If this option is enabled you can define how aggressive this heuristic should be This option is enabled as the default setting Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 171 CG AVIRA T Low detection level If this option is enabled slightly less unknown malware is detected the risk of false alerts is low in this case Medium detection level This option combines a strong detection level with a low risk of false alerts Medium is the default setting if you have selected the use of this heuristic High detection level If this option is enabled significantly more unknown malware is detected but there are also likely to be false positives 10 2 2 Report The System Scanner has a comprehensive reporting function You thus obtain precise information on the results of an on demand scan The report file contains all entries of the system as well as alerts and messages of the on demand scan Note To be able to establish what actions the System Scanner has performed when viruses or unwanted programs have been detected you should activate the report file in the configuration Reporting Off If this option is enabled the System Scanner does not report the actions and results of the on demand scan Default W
168. it report file Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 197 CK AVIRA T Limit size to n MB If this option is enabled the report file can be limited to a certain size possible values Permitted values are between 1 and 100 MB Around 50 kilobytes of extra space are allowed when limiting the size of the report file to minimize the use of system resources If the size of the log file exceeds the indicated size by more than 50 kilobytes old entries are then deleted until the indicated size has been reduced by 20 Write configuration in report file If this option is enabled the configuration of the on access scan is recorded in the report file Note If you have not specified any report file restriction older entries are automatically deleted when the report file reaches 100 MB Entries are deleted until the size of the report file reaches 80 MB 10 7 Mail Protection The Mail Protection section of the Configuration is responsible for the configuration of the Mail Protection 10 7 1 Scan Use Mail Protection to scan incoming emails for viruses and malware Outgoing emails can be scanned for viruses and malware by Mail Protection Outgoing emails which are spam sent from an unknown bot on your computer can be blocked by Mail Protection to prevent spam Scan incoming emails If this option is enabled incoming emails are scanned for viruses and malware Mail Protection supports POP3 and IMAP protocols
169. ith our Support Last update Information on the current status of the last update performed is displayed here The following details are displayed e Date of the last update gt Click the button Open Configuration to define further settings for automatic updates The following possibilities are available Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 110 CG AVIRA Icon Status Option Control Center Description Date of last update e g 07 18 2011 Start update The program has been updated during the last 24 hours Note You can update your Avira product to the latest version via the Start update button Date of last update e g 07 18 2011 Start update 24 hours have already passed since the update but you are still within the update reminder cycle you chose This depends on the setting in the configuration Note You can update your Avira product to the latest version via the Start update button Not performed Start update Since installation no update has been performed Or The update reminder cycle you chose has been exceeded see Configuration and no update has been performed Or The virus definition file is older than the update reminder cycle you have selected see Configuration Note You can update your Avira product to the latest version via the Start update button Not available If the lic
170. ive the Recommend product item in the Help menu opens a website for Avira customers Use this page to recommend your Avira product and take advantage of Avira discounts 7 6 8 Send feedback When an Internet connection is active the menu command Send feedback in the Help menu opens an feedback page for Avira products Here you will find a product evaluation form that you can send to Avira with your assessments of product quality and other suggestions 7 6 9 About Avira Ultimate Protection Suite e General Addresses and information about your Avira product e Version information Version information for files in the Avira product package e License information License data for the current license and links to the online shop buying or extending a license Note You can save the license data in the cache Right click on the License data area A context menu opens In the context menu click on the menu command Copy to clipboard Your license data is now saved to the clipboard and can be added to emails forms or documents via the Windows Add command Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 151 R AV RA Control Center 7 7 Experts Market 7 7 1 Experts Market Overview Experts Market is a database that on one hand offers users to contact experts who are able to help them with their computer troubles and on the other hand enables experts to be easy to reach for those who need their help In the fol
171. ive of their content and their file extension Note If All files is enabled the File extensions button cannot be selected Use smart extensions If this option is enabled the selection of the files scanned for viruses or unwanted programs is automatically chosen by the program This means that the program decides whether the files are scanned or not based on their content This procedure is somewhat slower than Use file extension list but more secure since not only on the basis of the file extension is scanned Note lf Use smart extensions is enabled the File extensions button cannot be selected Use file extension list If this option is enabled only files with a specified extension are scanned All file types that may contain viruses and unwanted programs are preset The list can be edited Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 173 CK AVIRA deri manually via the File extensions button This option is enabled as the default setting and is recommended Note If this option is enabled and you have deleted all entries from the list with file extensions this is indicated with the text No file extensions under the File extensions button File extensions With the aid of this button a dialog box is opened in which all file extensions are displayed that are scanned in Use file extension list mode Default entries are set for the extensions but entries can be added or deleted Note Please
172. ives with caching Archives Scan archives If this option is enabled then archives will be scanned Compressed files are scanned then decompressed and scanned again This option is deactivated by default The archive scan is restricted by the recursion depth the number of files to be scanned and the archive size You can set the maximum recursion depth the number of files to be scanned and the maximum archive size Note This option is deactivated by default since the process puts heavy demands on the computer s performance It is generally recommended that archives be checked using an on demand scan Max recursion depth When scanning archives the Real Time Protection uses a recursive scan Archives in archives are also unpacked and scanned for viruses and unwanted programs You can define the recursion depth The default value for the recursion depth is 1 and is recommended all files that are directly located in the main archive are scanned Max number of files When scanning archives you can restrict the scan to a maximum number of files in the archive The default value for the maximum number of files to be scanned is 10 and is recommended Max size KB When scanning archives you can restrict the scan to a maximum archive size to be unpacked The standard value of 1000 KB is recommended Action on detection You can define the actions to be performed by Real Time Protection when a virus or unwanted program is detect
173. k software If the option Programs that violate the private domain is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects such software Unusual Runtime Packers Files that have been compressed with an unusual runtime packer and that can therefore be classified as potentially suspicious Your Avira product recognizes Unusual runtime packers If the option Unusual runtime packers is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects such packers 16 2 Viruses and other malware Adware Adware is software that presents banner ads or in pop up windows through a bar that appears on a computer screen These advertisements usually cannot be removed and are consequently always visible The connection data allow many conclusions on the usage behavior and are problematic in terms of data security Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 251 R AV I RA Viruses and more Backdoors A backdoor can gain access to a computer by bypassing the computer access security mechanisms A program that is being executed in the background generally enables the attacker almost unlimited rights User s personal data can be spied with the backdoor s help But are mainly used to install further computer viruses or worms on the relevant system Boot viruses The
174. k the required directories and files to be scanned Note The profile Manual selection is used to scan data without first creating a new profile User defined profiles A new profile can be created via the toolbar via shortcut or via the context menu New profiles can be saved under the name you require and in addition to the manually controlled scan are useful for creating scheduled scans with the aid of the Scheduler Toolbar and Shortcuts Icon Shortcut Description p F3 Start scan with the selected profile The selected profile is scanned for viruses or unwanted programs jou F6 Start scan with selected icon as administrator The selected profile is scanned with administrative rights Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 121 R AV I RA Control Center ins Create new profile A new profile is created F2 Rename selected profile A new name for the selected profile is saved a F4 Create desktop link for the selected profile A link to the selected profile is created on the desktop x Del Delete selected profile The selected profile is irretrievably deleted Context menu The context menu for this section can be obtained by selecting a required profile with the mouse and keeping the right hand mouse button pressed Start scan The selected profile is scanned for viruses or unwanted programs Start scan admin
175. k the plus symbol in front of an entry to expand the configuration section and display configuration subsections in the tree structure gt To hide configuration subsections click on the minus symbol in front of the expanded configuration section Note To enable or disable Configuration options and use the buttons you can also use the following key combinations Alt underlined letter in the option name or button description If you want to confirm your Configuration settings gt Click OK The configuration window is closed and the settings are accepted OR gt Click Apply The settings are applied The configuration window remains open If you want to finish configuration without confirming your settings gt Click Cancel The configuration window is closed and the settings are discarded If you want to restore all configuration settings to default values gt Click Default values All settings of the configuration are restored to default values All amendments and custom entries are lost when default settings are restored Overview of configuration options The following configuration options are available e System Scanner Configuration of on demand scan Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 48 R AV RA Overview of Avira Ultimate Protection Suite Scan options Action on detection Archive scan options System scan exceptions System scan heuristics Report functi
176. kids yahoo com rule Allow URL kids nationalgeographic com rule Allow Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 209 CK AVIRA T The rule set blocks all URLs except the URLs with domains kids yahoo com and kids nationalgeographic com Add With this button you can add the URL entered to the list of controlled URLs Delete The button deletes a highlighted URL from the list of controlled URLs Blocking access to URLs in the following categories When this option is enabled web content belonging to the selected categories in the categories list are blocked Allowed usage duration The Allowed usage duration opens a dialog in which you can set time restrictions on Internet use for the roles you are configuring You have the option of stipulating Internet use per month per week or differentiating between working days and weekends A further dialog lets you stipulate exact weekday usage periods See Usage duration Examples of URLs to be controlled www avira com OR www avira com Encompasses all URLs with the domain www avira com www avira com en pages index php www avira com en support index html www avira com en download index html URLs with the domain www avira de are not included avira com OR avira com Encompasses all URLs with the second and top level domain avira com The specification implies all existing subdomains for avira com www avira com forum avira com etc
177. l e Windows Firewall 10 5 1 Windows Firewall The FireWall section under Configuration gt Internet Protection is responsible for configuration of the Windows Firewall starting from Windows 7 Network profiles Network profiles Windows Firewall blocks the unathorized access of programs and apps to your computer based on three network location profiles e Private network for home or office networks e Public network for public places networks e Domain network for networks with a domain controller You can manage these profiles from the configuration of your Avira product under Internet protection gt Windows Firewall gt Network profiles For further information about these network profiles please visit the official Microsoft website Warning Windows Firewall applies the same rules for all networks that belong to the same network location this means that if you allow to run a program or application this program or application will also be granted access in all the networks that have the same profile Private network Private network settings Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 187 CK AVIRA T The private network settings manage the access other computers or devices in your home or office network have to your computer These settings allow by default the users of the private network to see and access your computer Enable If this option is enabled Windows Firewall is activated and
178. l number of scanned directories e Scanned files Total number of scanned files e Scanned archives Number of scanned archives e Hidden objects Total number of hidden objects detected e Detections Total number of viruses and unwanted programs detected e Suspicious Number of suspicious files e Warnings Number of alerts about detected viruses e Information Number of information items issued for example further information that may arise during a scan e Repaired Total number of repaired files e Quarantine Total number of files placed in quarantine e Renamed Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 143 R AV RA Control Center Total number of renamed files e Deleted Total number of deleted files e Wiped Total number of overwritten files Note Rootkits have the ability to hide processes and objects such as registry entries or files However not every hidden object is necessarily proof of the existence of a rootkit Hidden objects can also be harmless objects If a scan detects hidden objects but does not issue a virus detection alert you should use the report to determine which object is referred to and obtain more information about the detected object 7 3 15 Events Events that have been generated by the various program components are displayed under Events The events are stored in a database You can limit the size of the event database or disable the res
179. ler Click the Insert new job icon The dialog box Name and description of the job appears Give the job a name and where appropriate a description Click Next The dialog box Type of job is displayed Select Update job from the list Click Next The dialog box Time of job appears Select a time for the update Immediately Daily Weekly Interval Single Login Note We recommend regular automatic updates The recommended update interval is 2 hours Where appropriate specify a date according to the selection Where appropriate select additional options availability depends on type of job Repeat job if time has expired Past jobs are performed that could not be performed at the required time for example because the computer was switched off Start job while connecting to the Internet dial up In addition to the defined frequency the job is performed when an Internet connection is set up Click Next The dialog box Select display mode appears Select the display mode of the job window Invisible No job window Minimize progress bar only Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 61 R AV RA Overview of Avira Ultimate Protection Suite Maximize Entire job window gt Click Finish Your newly created job appears on the start page of the ADMINISTRATION gt Scheduler section with the status enabled check mark gt Where appropriate deactivate jobs
180. ling Avira SearchFree Toolbar via the web browser You also have the option of uninstalling the Avira SearchFree Toolbar directly in the browser This option is only available for Firefox and Internet Explorer gt Open your web browser In the search toolbar open the Options menu Click Uninstall toobar from browser When you are asked if you want to uninstall the product click Yes to confirm You will now be asked to close your web browser Close the web browser and click Retry Avira SearchFree Toolbar plus Web Protection is uninstalled and all directories files and registry entries for the Avira SearchFree Toolbar plus Web Protection are deleted when your computer is restarted Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 41 R AVI RA Installation and uninstallation Note To uninstall the Avira SearchFree Toolbar the toolbar must be enabled in the Add On Manager Uninstalling Avira SearchFree Toolbar via Add On Manager Because the toolbar is installed as an add on it can also be uninstalled as one Firefox gt Click Tools gt Add ons gt Extensions From there you can manage the Avira Add on activate or deactivate the toolbar and uninstall Internet Explorer gt Go to Manage Add ons gt Toolbars und Extensions Here you can either activate and deactivate your Avira SearchFree Toolbar or uninstall it Google Chrome gt Click Options gt Extensions and manage easily your toolbar activate deac
181. list as short as possible Processes to be omitted by the Real Time Protection All file accesses of processes in this list are excluded from monitoring by Real Time Protection Input box In this field enter the name of the process that is to be ignored by the real time scan No process is entered as the default setting Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 179 CK AVIRA dort The specified path and file name of the process should contain a maximum of 255 characters You can enter up to 128 processes The entries in the list must not result in more than 6000 characters in total When entering the process Unicode symbols are accepted You can therefore enter process or directory names containing special symbols Drive information must be entered as follows Drive letter The colon symbol is only used to specify drives When specifying the process you can use the wildcards any number of characters and a single character C Program Files Application application exe C Program Files Application applicatio exe C Program Files Application applic exe C Program Files Application exe To avoid the process being excluded globally from monitoring by Real Time Protection specifications exclusively comprising the following characters are invalid asterisk question mark forward slash backslash dot colon You have the option of excluding processes fr
182. lowing chapters you can find information on Ask for help Offering help 7 7 2 Ask for help We always aim to design our product as comprehensible and user friendly as possible However at times issues might arise where you are not sure how you should deal with them and would appreciate the help of an expert Using Avira Ultimate Protection Suite you can access a database of individuals and organizations offering help in resolving your computer and software related problems gt Start Avira Ultimate Protection Suite Click Visit the Avira Experts Market You are redirected to the Avira Experts Market website gt Click Find an expert You are redirected to the expert database where you can carry out a search according to your needs The information displayed for each expert includes the following e Profile Picture e Expert Name e City e Country e Availability e Description e User Rating e Users Helped e Expertise e Pricing information The experts can be sorted by User Rating or the number of Users Helped Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 152 R AV RA Control Center gt To get in touch with an expert on the spot click Chat now Achat window opens allowing you to negotiate with your expert on how to proceed gt If the chosen expert is offline or busy click Send message An email form opens allowing you to send an email to the expert 7 7 3 Offering help If yo
183. me Protection service is active i e your system is continually monitored for viruses and unwanted programs Note You can disable the Real Time Protection service However please note that if Real Time Protection is disabled you are no longer protected from viruses and unwanted programs All files can pass through the system unnoticed and possibly cause damage an Deactivated Activate The Real Time Protection service is disabled i e the service is loaded but is not active Warning No scan is performed for viruses and unwanted programs All files can pass through the system unnoticed You are not protected against viruses and unwanted programs Note In order to be protected against viruses and unwanted programs again please click the ON OFF button next to Real Time Protection in the PC Protection area Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 108 CG AVIRA Service stopped Start service Control Center The Real Time Protection service is stopped Warning No scan is performed for viruses and unwanted programs All files can pass through the system unnoticed You are not protected against viruses and unwanted programs Note In order to be protected against viruses and unwanted programs again please click the ON OFF button next to Real Time Protection in the PC Protection area The current status should be displayed in green color meaning Activated
184. ming or outgoing data are not blocked by the firewall Note You have the option of launching a product upgrade for a product from the Avira desktop product family see Product information gt Licensing and Upgrade Enter the activation code for the product you want to upgrade in the Activation code input box If an upgrade is available the product is automatically installed Purchase Extend license This option is displayed if your license is still valid has lapsed or if you just have an evaluation license Use this option to extend your product license or to buy a full version license This requires an active Internet connection Select the Purchase Extend License option and click Next Your Internet browser will open and you will reach the Avira online shop where you can purchase a license Valid license file You can load a valid license file via the license file link Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 150 R AV RA Control Center During product activation with a valid activation code the license key is generated saved in the program directory of your Avira product and loaded Use this option if you have already activated a product Proxy settings A dialog box will open when you click this button If and when required you can set here that you want to establish the Internet connection for product activation by a proxy server 7 6 7 Recommend product If an Internet connection is act
185. n Further actions On access scan exceptions On access scan heuristics Report function setting Update Configuration of the update settings set up of product updates Download via web server Proxy settings Web Protection Configuration of Web Protection Scan options enabling and disabling the Web Protection Action on detection Blocked access Unwanted file types and MIME types Web filter for known unwanted URLS malware phishing etc Web Protection scan exceptions URLs file types MIME types Web Protection heuristics Report function setting Mail Protection Configuration of Mail Protection Scan options Enable the monitoring of POP3 accounts IMAP accounts outgoing emails SMTP Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 161 CK AVIRA T Actions on detection Further actions Mail Protection scan heuristics AntiBot function Permitted SMTP servers permitted email senders Mail Protection scan exceptions Configuration of cache empty cache Configuration of a footer in sent emails Report function setting e Child Protection Safe Browsing Parental control function with role based filter and role based time limitation of Internet use e General Threat categories for System Scanner and Real Time Protection Application filter Block or allow applications Advanced protection Options to enable the ProActiv and Protection Cloud fea
186. n in ascan profile only possible for manual selection and customized scan profiles Y Inthe Control Center go to the PC PROTECTION gt System Scanner section gt With the right hand mouse button click on the scan profile you want to edit A context menu appears gt Select File filter gt Expand the context menu further by clicking on the small triangle on the right hand side of the context menu The entries Default Scan all files and User defined appear gt Select User defined The File extensions dialog box appears with a list of all file types to be scanned with the scan profile If you want to exclude a file type from the scan gt Highlight the file type and click Delete Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 76 R AV RA Overview of Avira Ultimate Protection Suite If you want to add a file type to the scan gt Highlight a file type gt Click Insert and enter the file extension of file type into the input box Use a maximum of 10 characters and do not enter the leading dot Wildcards and are allowed 4 3 15 Create desktop shortcut for scan profile You can start a system scan directly from your desktop via a desktop shortcut to a scan profile without accessing your Avira product s Control Center To create a desktop shortcut to the scan profile v Inthe Control Center go to the PC PROTECTION gt System Scanner section gt Select the scan profile for
187. n you have the option of disabling data transmission to the Avira databases Note ProActiv technology is not yet available for 64 bit systems Protection Cloud Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 213 CK AVIRA T Enable Protection Cloud Fingerprints of all suspicious files are sent to the Protection Cloud for dynamic online inspection Executables are instantly identified as clean infected or unknown The Protection Cloud serves as a central location to observe attempted cyber attacks throughout our user base The files accessed by your computer are matched against the fingerprints of files stored in the cloud As more scanning is done in the cloud less processing power is required by the antivirus application A list of file locations frequently targeted by malware is generated when the Quick system scan job runs The list includes running processes programs that run at start up and services The fingerprint of each file is generated and sent to the Protection Cloud which is then categorized as clean or malware Unknown program files are uploaded to the Protection Cloud for analysis Confirm manually when sending suspicious files to Avira You can see a list of the suspicious files that should be sent to the Protection Cloud and you can choose which files you want to send Real time file scanning If this option is enabled unknown files are sent to the Protection Cloud for analysis as soon as they
188. n Suite User Manual Status 17 Dec 2013 195 CK AVIRA derision avira com OR avira com All URLs with the second and top level domain avira com are excluded from Web Protection scans The specification implies all existing subdomains for avira com www avira com forum avira com etc avira OR avira All URLs with the second level domain avira are excluded from Web Protection scans The specification implies all existing top level domains or subdomains for avira wWww avira com www avira de forum avira com etc domain All URLs containing a second level domain with the string domain are excluded from Web Protection scans www domain com www new domain de www sample domain1 de net OR net All URLs with the top level domain net are excluded from Web Protection scans www name1 net www name2 net etc Warning Enter the URLs you want to exclude from the Web Protection scan as precisely as possible Avoid specifying an entire top level domain or parts of a second level domain because there is a risk that Internet pages that distribute malware and undesirable programs will be excluded from the Web Protection scan through global specifications under exclusions You are recommended to specify at least the complete second level domain and the top level domain domainname com Heuristic This configuration section contains the settings for the heuristic of the scan engine Avira products contain ve
189. n and restore the file gt Highlight the file and click on p f The file is scanned for viruses and malware using the system scan settings After the scan the dialog Rescan statistics appears which displays statistics on the status of the file before and after the rescan To delete a file gt Highlight the file and click on gt You have to confirm your choice with Yes If you want to upload the file to a Avira Malware Research Center web server for analysis gt Highlight the file you want to upload gt Click on lt A dialog opens with a form for inputting your contact data Enter all the required data Select a type Suspicious file or Suspicion of false positive Select a response format HTML Text HTML amp Text Click OK The file is uploaded to a Avira Malware Research Center web server in compressed form v v v vY Note In the following cases analysis by the Avira Malware Research Center is recommended Heuristic hits Suspicious file During a scan a file has been classified as suspicious by your Avira product and moved to quarantine Analysis of the file by the Avira Malware Research Center has been recommended in the virus detection dialog box or in the report file generated by the scan Suspicious file You consider a file to be suspicious and have therefore moved this file to quarantine but a scan of the file for viruses and malware is negative Suspicion of false positive You assume tha
190. ndows XP newest SP 32 or 64 bit Web browser Windows Internet Explorer 6 0 or higher Mozilla Firefox 3 0 or higher Google Chrome 18 0 or higher Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 14 R AV I RA Product information Note If necessary please uninstall any previously installed search toolbars before you install the Avira SearchFree Toolbar Otherwise you will not be able to install the Avira SearchFree Toolbar 2 2 3 Administrator rights since Windows Vista On Windows XP many users work with administrator rights However this is not desirable from the point of view of security because it is then easy for viruses and unwanted programs to infiltrate computers For this reason Microsoft introduced the User Account Control UAC The User Account Control is part of the following operating systems e Windows Vista e Windows 7 e Windows 8 The User Account Control offers more protection for users who are logged in as administrators Thus an administrator only has the privileges of a normal user at first Actions for which administrator rights are required are clearly marked by the operating system with an information icon In addition the user must explicitly confirm the required action Privileges will only then be increased and the administrative task will be performed by the operating system after this permission has been obtained The Avira Ultimate Protection Suite requires administrato
191. ng priority e also boot sectors and main memory e all or selected files in the directory Files The System Scanner can use a filter to scan only those files with a certain extension type All files If this option is enabled all files are scanned for viruses or unwanted programs irrespective of their content and file extension The filter is not used Note If All files is enabled the button File extensions cannot be selected Use smart extensions If this option is enabled the selection of the files scanned for viruses or unwanted programs is automatically chosen by the program This means that your Avira program decides whether the files are scanned or not based on their content This procedure is somewhat slower than Use file extension list but more secure since not only on the basis of the file extension is scanned This option is enabled as the default setting and is recommended Note lf Use smart extensions is enabled the button File extensions cannot be selected Use file extension list If this option is enabled only files with a specified extension are scanned All file types that may contain viruses and unwanted programs are preset The list can be edited manually via the button File extension Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 163 CK AVIRA Te Note If this option is enabled and you have deleted all entries from the list with file extensions this is indicated wit
192. nien 231 15 2 SNOMGUIS sinana ae aa 235 15 2 1 In dialog OKIE sec acazsinsonduscnsanansrneandizsonsnnsnsnnsinsesouonaonsonhvoxsoxsndehunabhvensexpecpnsnaileisyeosanveniayouaniodaeoantionendeiseehs 235 1522 lmthe GIS sas canssvaszasssvigzabnapiqnansaniggannaniabannaniscannediy a A e a RoE E EEEE 236 1523 Inthe Control Cente iss osinetserciemvonanneseceinesieennieorstearenent orci ealonneend ai enes Ea nana REE ENEE 237 15 3 Windows Security Center sessesseeesessoesseesesssessoessessosssessosssessesssessosssessosesessosseeesesssessossees 239 15 3 1 EEE E EE AE AEA EaMERMeHnE 239 15 3 2 The Windows Security Center and your Avira product ssssssssssssssssesssssssssseesessresssssesrsssesess 240 15 4 Windows Action Centot sssssissssrssssssiisisesiscssiersesrneisnniasesni aaia 242 15 4 1 REN K OE EA N E E A E TE EES eee 242 15 4 2 The Windows Action Center and your Avira product ssssssssssssssssesesssssssssesesssesrsssesesseesess 243 16 Viruses and more SOSHHSSSHSSHSSHSHSHSSHSSSSHSHSHSSHSSSHSHSHSSHHSSSHHSHSSHSHSHSSHSHSHSSHSSHSSHSSSHSHSHSSHHSSHSSEEEEES 248 16 1 Threat categorieS eeseeesesseessesseeesesseesseesesssesseessesseessessesssessesssessesssessesssessesssessesssessessees 248 16 2 Viruses and other malware ssseesescssssssseesscsoosssssesscscossssseseceecoosssseessceosossssseesecooosssseese 251 17 Info and Service SOOHSHHSHSSHHSHSSHHSSSHSHSSSHHSHSSHHSHSSHSHSHSSHHSHSSHHSHSSHSHSHSSHHOHSSHHSHSHSHHSHSHSHHHHSHH
193. ning file Initialize archive Free memory File is being unpacked Scanning boot sectors Scanning master boot sectors Scanning the registry Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 Virus information 0 0 0 0 0 System Scanner 98 R AV I RA System Scanner e The program will be ended e The scan has finished Last object Name and path of the file that is currently being scanned or that was most recently scanned Last detection There are various messages for the last detection e No detection e Name of the most recently detected virus or unwanted program Scanned files Number of scanned files Scanned directories Number of scanned directories Scanned archives Number of scanned archives Used time Duration of the system scan Scanned Percentage of scan already completed Detections Number of viruses and unwanted programs detected Suspicious files Number of files reported by the heuristics Warnings Number of alerts about detected viruses Objects scanned Number of objects scanned during the rootkits scan Hidden objects Total number of hidden objects detected Note Rootkits have the ability to hide processes and objects such as registry entries or files However not every hidden object is necessarily proof of the existence of a rootkit Hidden objects can also be harmless objects If a scan detects hidden objects but does not issue a virus detection alert you should use the
194. nserts a line break Default The button inserts a pre defined default text in the edit box Heuristic This configuration section contains the settings for the heuristic of the scan engine Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 201 CK AVIRA T Avira products contain very powerful heuristics that can proactively uncover unknown malware i e before a special virus signature to combat the damaging element has been created and before a virus guard update has been sent Virus detection involves an extensive analysis and investigation of the affected codes for functions typical of malware If the code being scanned exhibits these characteristic features it is reported as being suspicious This does not necessarily mean that the code is in fact malware False positives do sometimes occur The decision on how to handle affected code is to be made by the user e g based on his or her knowledge of whether the source of the code is trustworthy or not Macrovirus heuristic Your Avira product contains a highly powerful macrovirus heuristic If this option is enabled all macros in the relevant document are deleted in the event of a repair alternatively suspect documents are only reported i e you receive an alert This option is enabled as the default setting and is recommended Advanced Heuristic Analysis and Detection AHeAD Enable AHeAD Your Avira program contains a very powerful heuristic in the form of Avir
195. nstalls on all major browsers V Set and keep Ask as my default search provider Set and keep Avira SearchFree avira search ask com as my browser homepage and the browser new tabs page accept the terms of the End User License Agreement and Privacy Policy If you do not wish to install the Avira SearchFree Toolbar unmark the checkboxes of the options Set and keep Ask as my default search provider and Set and keep Avira SearchFree avira search ask com as my browser homepage and the browser new tabs page If you decline only the Avira SearchFree Toolbar setup is aborted The installation of Avira Ultimate Protection Suite however will be completed Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 24 R AVI RA Installation and uninstallation 3 6 3 Choosing installation components In a custom installation or a change installation the following installation components can be selected added or removed 44 Avira Ultimate Protection Suite xs AVIRA To add or remove a component dick the checkbox A shaded box means that these components will always be installed Install Components Description Avira Ultimate Protection Suite Allows manual scanning of Real Time Protection files and folders for viruses Mail Protection and malware Windows Firewall Rootkits Protection ProActiv Protection Cloud Space Required on C 177566 kByte component independe
196. nt Space Available on C 7375064 kByte See Gene Select or deselect components from the list in the Install components dialog e Avira Ultimate Protection Suite This contains all components required for successful installation of Avira Ultimate Protection Suite Real Time Protection The Avira Real Time Protection runs in the background It monitors and repairs if possible files during operations such as open write and copy in on access mode On access mode means that whenever a user carries out a file operation e g load document execute copy Avira Ultimate Protection Suite automatically scans the file Renaming a file however does not trigger a scan by Avira Real Time Protection Mail Protection Mail Protection is the interface between your computer and the email server from which your email program email client downloads emails Mail Protection is connected as a so called proxy between the email program and the email server All incoming emails are routed through this proxy scanned for viruses and unwanted programs and forwarded to your email program Depending on the configuration the program processes the affected emails automatically or asks you for a certain action Windows Firewall starting from Windows Vista This component manages the Windows Firewall from Avira Ultimate Protection Suite Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 25 R AVI RA Installation and uninstallation
197. ntiBot function can only be used if the Mail Protection scan of outgoing emails is enabled see the option Scan outgoing emails under Mail Protection gt Scan Allowed Servers All servers in this list are authorized by Mail Protection to send emails Emails sent to these servers are not blocked by Mail Protection If no servers are included in the list the SMTP server used to send outgoing emails is not scanned If the list is populated Mail Protection blocks emails sent to any SMTP server not included in the list Input box Enter the host name or IP address of the SMTP server you use to send your emails in this box Note You can find details of the SMTP server used by your email program to send emails in your email program under the date the user account was created Add You can use this button to include servers specified in the input box in the list of permitted servers Delete This button deletes a highlighted entry from the list of permitted servers This button is inactive if no entry is selected Clear all This button deletes all entries from the list of permitted servers Allowed Sender s All senders in this list are authorized by Mail Protection to send emails Emails sent from this email address are not blocked by Mail Protection If no senders are included in the list the email address used to send outgoing emails is not scanned If the list is populated Mail Protection blocks emails from senders not included in the list
198. ntine Scheduler Reports Events e Refresh F5 Extras e Boot records scan Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 103 R AVI RA Control Center e Detection list e Download rescue CD e Configuration F8 Update e Start update e Manual update Help e Topics e Help me e Live Support e Forum e Download manual e License management e Recommend product e Send feedback e About Avira Ultimate Protection Suite Note You can activate the keyboard navigation in the menu bar with the help of the ALT key If navigation is activated you can move within the menu with the arrow keys With the Return key you activate the active menu item Navigation sections In the left hand navigation bar you find the following sections e Status PC PROTECTION e System Scanner e Real Time Protection INTERNET PROTECTION e FireWall e Web Protection e Mail Protection Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 104 KR AV RA Control Center CHILD PROTECTION e Social Networks e Safe Browsing MOBILE PROTECTION e Avira Android Security ADMINISTRATION e Quarantine e Scheduler e Reports e Events Navigation description e Status Clicking on the Status bar gives you an overview of the product s functionality and performance see Status The Status section lets you see at a glance which modules are active and provides information on
199. ny access v 5 6 2 Detections Errors Warnings Messages and more detailed information about the emails in question will be displayed in the Detections Errors and Warnings tabs e Detections Object Email in question showing the name of the sender and the time the email was sent Detection Name of the detected virus or unwanted program e Error Messages concerning errors that occurred during the Mail Protection scan e Alerts Alerts relating to the affected objects 5 6 3 Options Note If a detection is a heuristic hit HEUR an unusual runtime packer PCK or a Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 88 CG AVIRA nE file with a hidden file extension HEUR DBLEXT in interactive mode only the options Move to quarantine and Ignore are available In automatic mode the detection is automatically moved to Quarantine This restriction prevents the detected files which may be a false alarm being directly removed deleted from your computer The file can be recovered at any time with the aid of the quarantine manager Move to quarantine If this option is enabled the email including all attachments is moved to quarantine It can later be delivered via the quarantine manager The affected email is deleted The body of the text and any attachments of the email are replaced by a default text Delete email If this option is enabled the affected email is deleted when a virus or unwanted pr
200. o list of blocked applications and can no longer be run see Configuration gt General gt Advanced protection gt Application filter Applications to be blocked Ignore If this option is enabled the application continues to run The actions of the application continue to be monitored by the ProActiv component 5 5 4 Buttons and links Button link Description Virus information With this link and with an active Internet connection you can access an Internet page with further information on this virus or unwanted program EJ Hep This page of the online help is opened via this button or link 5 6 Incoming emails If the Mail Protection detects a virus you will receive an alert if you selected interactive mode as the action mode when a virus is detected see configuration section Mail Protection gt Scan gt Action on detection In interactive mode you can choose what to do with the email or attachment in the dialog box You will receive the alert shown below if a virus is detected in an incoming email Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 87 CY AVIRA T 5 6 1 Alert y Mail Protection Attention Detection EJ A virus or unwanted program was found What should happen with the email Detections Email from ats fakedomain avira Fri 26 Aug 2012 Eicar Test Signature Virus information Please select the action to be performed De
201. oaded by windows and is active Update your Avira product If you use the Windows XP operating system deactivate System Restore Start the computer in Safe Mode Start the Configuration of your Avira product Select System Scanner gt Scan gt Files gt All files and confirm the window with OK Start a scan of all local drives Start the computer in Normal Mode Carry out a scan in Normal Mode rr yvy yo vw yY Y Y Y If no other viruses or malware have been found activate System Restore if it is available and to be used The status of the tray icon is disabled Reason Avira Real Time Protection is disabled gt Inthe Control Center click Status and enable the Real Time Protection in the PC Protection area OR gt Open the context menu with a right click on the Tray Icon Click Real Time Protection enable Reason Avira Real Time Protection is blocked by a firewall gt Define a general approval for Avira Real Time Protection in the configuration of your firewall Avira Real Time Protection only works with the address 127 0 0 1 localhost An Internet connection is not established The same applies to Avira Mail Protection Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 232 CK AVIRA FAQ Tin Otherwise gt Check the startup type of the Avira Real Time Protection service If necessary enable the service In the taskbar select Start gt Settings gt Control Panel Start the c
202. ocial network account including e contact from strangers cyberbullying inappropriate content e revealing personal information e careless potentially reputation damaging activities Avira Social Network Protection can monitor the following social networks e Facebook e MySpace e Twitter e Google e Formspring Note To enable monitoring of any of your children s accounts you will need either their approval or their username and password for the respective account Further information Creating a Social Network Protection account Logging into your Social Network Protection account 7 3 9 Safe Browsing The Safe Browsing page displays all the URLs that were blocked because of forbidden content categories forbidden surfing time or blacklisted web pages Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 130 R AV RA Control Center Toolbar You can export or delete multiple events To select a number of events press and hold the Ctrl key or the Shift key selects consecutive events as you select the events you want To select all displayed events press Ctrl A Icon Description Show selected event Opens a window with the properties of the selected event For example Safe Browsing blocked the web page The web page was blocked because of Weapons Military items The web page was accessed by the user Guest Export selected event s Exports selected events
203. oducts the uninstallation has to be confirmed manually Select those programs and click Next The uninstallation of one or more of the selected programs may require a restart of your computer After rebooting the installation will begin 3 5 Choosing an installation type During installation you can select a setup type in the installation wizard The installation wizard is designed to smoothly guide you through the installation GJ Avira Ultimate Protection Suite m AVIRA Choose Installation Type Please select a setup type Express Recommended Custom E The standard components will be ae Select the program features you installed want to install Recommended for advanced users V I want to improve my protection using Avira ProActiv and Protection Cloud What Avira does with your data is described here ProActiv and Protection Cloud T I accept the End User License Agreement Related Topics e see Performing an Express Installation e see Performing a Custom Installation 3 5 1 Performing an Express Installation The Express installation is the recommended setup routine e Itinstalls all the standard components of Avira Ultimate Protection Suite The Avira recommended security level settings are used e As default one of the following installation paths is chosen C Program Files Avira for Windows 32bit versions or Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 21 R AVI R
204. ofile Click the icon Windows XP 2 or as of Windows Vista The Luke Filewalker window appears and a system scan is started When the scan is completed the results are displayed If you want to adapt a scan profile b In the scan profile Manual Selection expand the file tree so that all the drives and directories you want to scan are open Click the icon The next directory level is displayed Click the icon The next directory level is hidden Highlight the nodes and directories you want to scan by clicking on the relevant box of the appropriate directory level The following options are available for selecting directories Directory including sub directories black check mark Sub directories of one directory only grey check mark sub directories have black check marks No directory no check mark If you want to create a new scan profile b Click the icon _ Create new profile The profile New profile appears below the profiles previously created Where appropriate rename the scan profile by clicking on the icon Highlight the nodes and directories to be saved by clicking the check box of the respective directory level The following options are available for selecting directories Directory including sub directories black check mark Sub directories of one directory only grey check mark sub directories have black check marks No directory no check mark Av
205. ogram is detected The body of the text and any attachments of the email are replaced by a default text Delete attachment If this option is enabled the affected attachment is replaced by a default text If the body of the email is affected it is deleted and also replaced by a default text The email itself is delivered Move attachment to quarantine If this option is enabled the affected attachment is moved to quarantine and then deleted replaced by a default text The body of the email is delivered The affected attachment can later be delivered via the quarantine manager Ignore If this option is enabled an affected email is delivered despite detection of a virus or unwanted program Warning This could allow viruses and unwanted programs to access your computer system Only select the Ignore option in exceptional cases Disable the preview in your mail client never open any attachments with a double click Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 89 CK AVIRA 5 6 4 Buttons and links Detection Button link Description Virus information With this link and with an active Internet connection you can access an Internet page with further information on this virus or unwanted program EJ Hep This page of the online help is opened via this button or link 5 7 Outgoing emails If the Mail Protection detects a virus you will receive an alert if you selected interacti
206. ollowing options are available e Scan for rootkits via the scan profile Scan for Rootkits and active malware e Scan active processes via the scan profile Active processes e Scan for boot sector viruses via the menu command Boot records scan in the menu Extras 6 2 Luke Filewalker During a system scan the status window Luke Filewalker appears which provides you with exact information on the status of the scan If the option interactive is selected in the configuration of the System Scanner in the group Action on detection you are asked what is to be done with a detected virus or unwanted program If the option automatic is selected any detections are shown in the Scanner report Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 97 CK AVIRA When the scan is complete its results statistics alerts and error messages are displayed in anew dialog box 6 2 1 Luke Filewalker Scan status window CR AVIRA Avira Ultimate Protection Suite Status Scanning the started processes Last object C Windows system32 profapi dll 1 8 Last detection No detection Scanned files 7 Detections Scanned directories 0 Suspicious files Scanned archives 0 Warnings Used time 00 00 Objects scanned Scanned 1 8 Hidden objects Displayed information Status There are different status messages The program will be initialized Hidden objects search is running Scanning the started processes Scan
207. om monitoring by the Real Time Protection without full path details For example application exe This however only applies to processes where the executable files are located on hard disk drives Full path details are required for processes where the executable files are located on connected drives e g network drives Please note the general information on the notation of Exceptions on connected network drives Do not specify any exceptions for processes where the executable files are located on dynamic drives Dynamic drives are used for removable disks such as CDs DVDs or USB sticks Warning Please note that all file accesses done by processes recorded in the list are excluded from the scan for viruses and unwanted programs The button opens a window in which you can select an executable file Processes The Processes button opens the Process selection window in which the running processes are displayed Add With this button you can add the process entered in the input box to the display window Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 180 CG AVIRA T Delete With this button you can delete a selected process from the display window File objects to be omitted by the Real Time Protection All file accesses to objects in this list are excluded from monitoring by the Real Time Protection Input box In this box you can enter the name of the file object that is not included in th
208. ommendations For suggested actions you can take How does antivirus software help protect my computer Note Windows does not detect all antivirus programs Recommendations Note In order for the Windows Security Center to recognize your Avira product as up to date an update must be performed after installation Update your system by carrying out an update Virus protection ON After installing your Avira product and performing a subsequent update you will receive the following message F Virus Protection ON a Avira Desktop reports that it is up to date and virus scanning is on Antivirus software helps protect your computer against viruses and other security threats How does antivirus software help protect my computer Your Avira product is now up to date and the Avira Real Time Protection is enabled Virus protection OFF You receive the following message if you disable the Avira Real Time Protection or stop the Real Time Protection service M c Avira Desktop reports that it is turned off Antivirus software helps protect your computer against viruses and other security threats Click Recommendations for suggested actions you can take How does antivirus software help protect my computer Note Windows does not detect all antivirus programs Recommendations Note You can enable or disable Avira Real Time Protection in the Status section of Avira Ultimate Protection Suite User
209. omponents of the Avira Ultimate Protection Suite installation see Choosing installation components Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 35 R AVI RA Installation and uninstallation m O M EEE Cu gt gt Control Panel All Control Panel Items Programs and Features File Edit View Tools Help Control Panel Home Uninstall or change a program View installed updates To uninstall a program select it from the list and then click Uninstall Change or Repair Turn Windows features on or 4 Organize Uninstall Name Publisher Installed On If you wish to add or remove modules of the current installation you can use the option Uninstall Programs in the Windows control panel to Change Uninstall programs gt Right click on the screen The All apps symbol appears Click on the symbol and look in the Apps Windows System section for Control Panel Double click the Control Panel symbol Click Programs Uninstall a program Click Programs and Features Uninstall a program Select Avira Ultimate Protection Suite and click Change In the Welcome dialog of the program select the option Modify You will be guided through the installation changes Related Topics Choosing installation components 3 7 2 Changing an installation under Windows 7 You have the option of adding or removing individual program components of the Avira Ultimate Protection Suite installation see Choosing ins
210. on e see Chapter Real Time Protection Suspicious behavior e see Chapter Mail Protection Incoming emails e see Chapter Mail Protection Outgoing emails e see Chapter Sending email Server e see Chapter Sending email Sender e see Chapter Web Protection 5 2 Interactive action mode If you selected nteractive mode as the action mode when a virus is detected you will receive an alert containing a list of the affected files when the scan is complete see the configuration section System Scanner gt Scan gt Action on detection You can use the content sensitive menu to select an action to be executed for the various infected files You can execute the standard actions for all infected files or cancel the System Scanner Note If reporting is enabled the System Scanner enters each detection in the Report file Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 79 CY AVIRA Detection 5 2 1 Alert A A virus or unwanted program was found Please select the action s to be performed Detections test com Eicar Test Signature Move to quarantine i Co ra Virus information 5 2 2 Detection Errors Warnings Detailed information action options for the detected viruses and messages will be displayed in the Detection Errors and Warnings tabs e Detection Object File name of the affected file Detection Name of the virus or unwanted program Action Selected action with which the a
211. on Suite User Manual Status 17 Dec 2013 141 R AV I RA Control Center Toolbar shortcuts and context menu Icon Shortcut Description Return Display report Opens a window in which the result of the selected action is displayed For example the result of a scan i F3 Display report file Displays the report file of the selected report a F4 Print report file Opens the Windows print dialog to print the report file x Del Delete report s Deletes the selected report and the relevant report file Table Status Icon Description Action scan Finished successfully without detecting virus FN Action scan Virus detected or finished unsuccessfully Action update Successfully completed Action update Not successfully completed e Action Shows the action performed e Result Shows the result of the action e Date Time Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 142 R AV RA Control Center Shows the date and time when the report was created 7 3 14 Contents of a report for a scan e Date of the scan The date of the scan e Start time of the scan The start time of the scan in hh mm e Scanning time required The duration of the scan in mm ss format e Scan status Shows if the scan was completed e Last detection Name of the last found virus or unwanted program e Scanned directories Tota
212. on individually The Updater automatically detects which connection options are available Connection options that are not available are grayed out and cannot be activated A dial up connection can be established manually via a phone book entry in Windows for example User Enter the user name of the selected account Password Enter the password for this account For security reasons the actual characters you type in this space are replaced by asterisks Note If you have forgotten an existing Internet account name or password contact your Internet Service Provider Note The automatic dial up of the updater through so called dial up tools e g SmartSurfer Oleco etc is currently not yet available Terminate a dial up connection that was set up for the update If this option is enabled the dial up connection made for the update is automatically interrupted again as soon as the download has been successfully performed Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 185 CK AVIRA dorian Note This option is only available under Windows XP Under newer operating systems the dial up connection opened for the update is always terminated as soon as the download has been performed Proxy settings Proxy server Do not use a proxy server If this option is enabled your connection to the web server is not established via a proxy server Use proxy system settings When the option is enabled the current
213. on of an action gt Placed before an action step that you perform Warning Placed before a warning when critical data loss might occur Note Placed before a link to particularly important information or a tip which makes your Avira Ultimate Protection Suite easier to use The following emphases are used Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 10 CK AVIRA Emphasis Explanation Italics File name or path data Displayed software interface elements e g window section or error message Bold Clickable software interface elements e g menu item navigation area option box or button Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 Introduction 11 R AV RA Product information 2 Product information This chapter contains all information relevant to the purchase and use of your Avira product see Chapter Delivery scope see Chapter System requirements see Chapter Licensing and Upgrade see Chapter License Manager Avira products are comprehensive and flexible tools you can rely on to protect your computer from viruses malware unwanted programs and other dangers gt Please note the following information Warning Loss of valuable data usually has dramatic consequences Even the best virus protection program cannot provide one hundred percent protection from data loss Make regular copies Backups of your data for
214. on on the left next to the OFF button to activate the Game Mode Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 118 CG AVIRA conto Center The Game Mode is enabled and displayed in yellow color Note We recommend to change the default setting OFF with its automatic full screen recognition mode only temporarily because you won t receive visible desktop notifications and warnings concerning network events and possible threats 7 3 3 System Scanner The System Scanner section enables you to easily configure and start a system scan Predefined profiles enable a system scan with already adapted default options In the same way it is possible to adapt the system scan for viruses and unwanted programs to your personal requirements with the help of manual selection or by creating user defined profiles The required action can be selected either via the icon in the toolbar via shortcut or via the context menu Start a system scan via the item Start scan with selected profile The display and handling of the editable profiles corresponds to that of the Windows Explorer Every folder in the main directory corresponds to one profile Folders or files to be scanned are selected or can be selected with a check mark in front of the folder or file to be scanned e To change directories double click the required directory e To change drives double click the required letter of the drive e To select folders and drives you can
215. on setting Real Time Protection Configuration of on access scan Scan options Action on detection Further actions On access scan exceptions On access scan heuristics Report function setting Update Configuration of the update settings Download via web server Proxy settings e Web Protection Configuration of Web Protection Scan options enabling and disabling the Web Protection Action on detection Blocked access Unwanted file types and MIME types Web filter for known unwanted URLS malware phishing etc Web Protection scan exceptions URLs file types MIME types Web Protection heuristics Report function setting Mail Protection Configuration of Mail Protection Scan options Enable the monitoring of POP3 accounts IMAP accounts outgoing emails SMTP Actions on detection Further actions Mail Protection scan heuristics AntiBot function Permitted SMTP servers permitted email senders Mail Protection scan exceptions Configuration of cache empty cache Configuration of a footer in sent emails Report function setting e Child Protection Safe Browsing Parental control function with role based filter and role based time limitation of Internet use e General Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 49 CK AVIRA Threat categories for System Scanner and Real Time Protection Advanced protection Options to enable the ProActiv and Protection Cloud features Application fil
216. onfiguration panel Services with a double click under Windows XP the services applet is located in the sub directory Administrative Tools Find the entry Avira Real Time Protection Automatic must be entered as the startup type and Started as the status If necessary start the service manually by selecting the relevant line and the button Start If an error message appears please check the event display The computer is extremely slow when perform a data back up Reason During the backup procedure Avira Real Time Protection scans all files being used by the backup procedure gt Select Real Time Protection gt Scan gt Exceptions in the Configuration and enter the process names of the back up software My firewall reports Avira Real Time Protection and Avira Mail Protection immediately after activation Reason Communication with Avira Real Time Protection and Avira Mail Protection occurs via the TCP IP Internet protocol A firewall monitors all connections via this protocol gt Define a general approval for Avira Real Time Protection and Avira Mail Protection Avira Real Time Protection only works with the address 127 0 0 1 localhost An Internet connection is not established The same applies to Avira Mail Protection Avira Mail Protection does not work Please check correct functioning of Avira Mail Protection with the aid of the following checklists if problems occur with Avira Mail Protection Checklist gt
217. oose which trackers to block and which ones to allow The tracking companies are classified in three categories e Social Networks e Ad Networks e Other companies 4 2 2 Options Avira SearchFree Toolbar is compatible with Internet Explorer Firefox and Google Chrome and can be configured in the three web browsers e Internet Explorer configuration options e Firefox configuration options e Google Chrome configuration options Internet Explorer In Internet Explorer the following configuration options for the Avira SearchFree Toolbar are available in the Options menu Toolbar options Search Avira search engine In the Avira search engine menu you can select which search engine to use for the search Search engines are available for the USA Brazil Germany Spain Europe France Italy the Netherlands Russia and the United Kingdom Open searches in In the Open searches in option menu you can select where the search result should be displayed in the Current window in a New window or on a New tab Display recent searches If the Display recent searches option is enabled you can display previous search terms under the text entry box of the search toolbar Auto clear recent search history when I close the browser Enable the option Auto clear recent search history when I close the browser if you do not want to save previous searches and want to clear the history when you close the web browser Avira Ultimate Protection
218. orted by the Mail Protection Option not available for new or changed installations under Windows 8 Action on detection This configuration section contains settings for actions performed when Mail Protection finds a virus or unwanted program in an email or in an attachment Note These actions are performed both when a virus is detected in incoming emails and when a virus is detected in outgoing emails Interactive If this option is enabled a dialog box appears when a virus or unwanted program is detected in an email or attachment in which you can choose what is to be done with the email or attachment concerned This option is enabled as the default setting Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 199 CK AVIRA T Show progress bar If this option is enabled the Mail Protection shows a progress bar during downloading of emails This option can only be enabled if the option Interactive has been selected Automatic If this option is enabled you are no longer notified when a virus or unwanted program is found Mail Protection reacts according to the settings you define in this section Affected emails The action chosen for Affected emails is performed when the Mail Protection finds a virus or an unwanted program in an email If the option Ignore is selected it is also possible under Affected attachments to select the process for dealing with a virus or unwanted program detected in an att
219. ot The blocked email is displayed in a dialog box Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 93 CY AVIRA T 5 9 1 Alert r Illegal email delivery fx A program tries to send an email to a not allowed server Sending of this email has been blocked EJ He Program name Unknown Process Sent via server fakedomain avira This email could be sent by a not allowed program running on your computer If you have sent the email yourself using your email cient please check and correct the list of allowed sender addresses configured in Mailguard s Antibot feature Lx 5 9 2 Program used SMTP server used The following information is displayed in the center window of the message e Name of the program used to send the email e Name of the SMTP server used to send the email If you sent the email in question using your email program compare the list of permitted servers in the configuration under Mail Protection gt Scan gt AntiBot with the SMTP servers you use to send emails You can find the SMTP servers that are used in your email client program under the used email accounts If the list of authorized servers in the configuration is incomplete add the other SMTP servers that you use to the list You will find the blocked email in the outbox of your email client program To send the blocked email complete the configuration and then send the email again 5 10 Web Protection If
220. ou can also enter the usage duration directly in the time fields Please note the specific format for the time specification The different usage duration specifications are not aligned by the program The program uses the lowest applicable value at any time to restrict the usage duration Exact usage period The Exact usage period button takes you to a dialog in which you can stipulate the times of the day for the defined maximum usage duration See Usage period Related topics e About Safe Browsing e Safe Browsing configuration e Role properties e Usage period 10 8 3 Usage period In the Usage period window you can set the permitted usage times for the selected role You can define specific times per day for Internet use Only allow Internet use at the specified times This option lets you set times of the day for surfing for all computer users assigned a configured role If the user tries to use the Internet outside the stipulated hours the requested websites are blocked A message appears in the web browser gt To specify times of the day for Internet use highlight the required time fields You have the following options for defining the allowed and prohibited time intervals Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 211 CR AVIRA corti To define allowed surfing time Click unhighlighted time fields or drag the left hand mouse button over the unhighlighted time fields To define prohibited s
221. product s Control Center select the menu item Help gt License management ne a Windows Vista the User Account Control dialog box appears Log in as administrator if appropriate Click Continue gt Highlight the license file and click Open A message appears gt Click OK to confirm The license is activated gt If necessary restart your system 4 3 2 Activate product To activate your Avira product you have the following options Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 59 R AV RA Overview of Avira Ultimate Protection Suite Activation with a valid full license To activate the program with a full license you need a valid activation code which holds data of the license you have purchased You have received the activation code from us either by email or it has been printed on the product packaging Activation with an evaluation license Your Avira product is activated with an automatically generated evaluation license with which you can test the Avira product with its complete range of function for a limited period of time Note For product activation or for a test license you need an active Internet link If no connection can be established to the servers of Avira please check the settings of the firewall used Connections via the HTTP protocol and port 80 web communication and via the encryption protocol SSL and port 443 are used for product activation Make sure that your fir
222. program detected can be obtained practically at the push of a button The Mail Protection section shows you all the emails scanned by Mail Protection their properties and other statistical data You can also exclude email addresses from Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 105 R AV I RA Control Center future scanning for malware Emails can also be deleted from the Mail Protection buffer e CHILD PROTECTION In this section you will find the components to ensure a safe Internet experience for your children Social Networks This section redirects you to the Social Network Protection application Social Network Protection informs parents of their children s activities online It checks their social network accounts for comments photos etc that may influence the child s reputation in a negative way or may indicate that the child is in danger Inthe Safe Browsing section the computer s users can be assigned user roles A user role is configurable and includes a set of allowed and blocked URLs prohibited URL categories Internet usage duration and if necessary permitted weekday usage periods e MOBILE PROTECTION From this section you will be redirected to the online access for Android devices Avira Android Security manages all your android based devices e ADMINISTRATION In this section you will find tools for isolating and managing suspicious or infected files and for planning recurrin
223. ptional cases such as if you are executing trials with multiple viruses or unwanted programs Default If this option is enabled Real Time Protection records important information concerning detections alerts and errors in the report file with less important information ignored for improved clarity This option is enabled as the default setting Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 183 CK AVIRA dentin Extended If this option is enabled Real Time Protection logs less important information to the report file as well Complete If this option is enabled Real Time Protection logs all available information in the report file including file size file type date etc Limit report file Limit size to n MB If this option is enabled the report file can be limited to a certain size Permitted values are between 1 and 100 MB Around 50 kilobytes of extra space are allowed when limiting the size of the report file to minimize the use of system resources If the size of the log file exceeds the indicated size by more than 50 kilobytes then old entries are deleted until the indicated size minus 50 kilobytes is reached Backup report file before shortening If this option is enabled the report file is backed up before shortening Write configuration in report file If this option is enabled the configuration of the on access scan is recorded in the report file Note If you have not specified any
224. put box In this box enter the names of the MIME types and file types you want Web Protection to block For file types enter the file extension e g htm For MIME types indicate the Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 191 CG AVIRA T media type and where applicable sub type The two statements are separated from one another by a single slash e g video mpeg or audio x wav Note Files which are already stored on your system as temporary Internet files and blocked by Web Protection can however be downloaded locally from the Internet by your computer s Internet browser Temporary Internet files are files saved on your computer by the Internet browser so that websites can be accessed more quickly Note The list of blocked file and MIME types is ignored if they are entered in the list of excluded file and MIME types under Web Protection gt Scan gt Exceptions Note No wildcards for any number of characters or for a single character can be used when entering file types and MIME types MIME types Examples for media types text for text files image for graphics files video for video files audio for sound files application for files linked to a particular program Examples of excluded file and MIME types application octet stream application octet stream MIME type files executable files bin exe com dll class are blocked by Web Protection application ole
225. r Select option or start command Alt F4 Open selected drop down list Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 235 CG AVIRA FAQ Tips Esc Close selected drop down list Cancel command and close dialog Enter Start command for the active option or button 15 2 2 In the help Shortcut Description Alt Space Display system menu Alt Tab Shift between the help and the other opened windows Alt F4 Close help Shift F10 Display context menu of the help Ctrl Tab Go to next section in the navigation window Ctrl Shift Tab Go to previous section in the navigation window Page up Change to the subject which is displayed above in the contents in the index or in the list of the search results Page down Change to the subject which is displayed below the current subject in the contents in the index or in the list of the search results Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 236 CK AVIRA FAQ Tb Page up Browse through a subject Page down 15 2 3 In the Control Center General Shortcut Description F1 Display help Alt F4 Close Control Center F5 Refresh F8 Open configuration F9 Start update Scan section Shortcut Description F2 Rename selected profile F3 Start scan with the selected profile F
226. r meaning that an on access scan as performed by Avira Real Time Protection is not possible This could allow viruses and unwanted programs to access your computer system Web Protection is what is known as an HTTP proxy which monitors the ports used for data transfer 80 8080 3128 and scans the transferred data for viruses and unwanted programs Depending on the configuration the program may process the affected files automatically or prompt the user for a specific action Shell Extension The Shell Extension generates an entry Scan selected files with Avira in the context menu of the Windows Explorer right hand mouse button With this entry you can directly scan files or directories Related Topics Changing an installation If you have decided to take part in the Avira Community you can choose to manually confirm the upload each time a file is to be sent to the Avira Malware Research Center Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 26 Installation and uninstallation CY AVIRA G Avira Ultimate Protection Suite EH Avira Community Protection Cloud AVIRA Confirm manually when sending suspicious files to Avira Click here to learn more ei See gt For Avira Ultimate Protection Suite to ask for confirmation each time enable the option Confirm manually when sending suspicious files to Avira 3 6 4 Creating shortcuts for Avira Ultimate Protection Suite A desktop icon and or a
227. r an unwanted program in an affected attachment In interactive mode no display is available here as you can select yourself which procedure is to be followed in the event of detection Note You can adapt this setting to your requirements in the Configuration You can access Configuration via the Configuration button or link Number of emails Shows the number of emails scanned by Mail Protection Last detection Gives the name of the last virus or unwanted program found Number of detections Shows the number of viruses and unwanted programs previously detected and reported Suspicious emails Shows the number of emails reported by the heuristics Number of incoming emails Shows the number of emails received Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 129 CK AVIRA conto Center Number of outgoing emails Shows the number of emails sent Avira Social Network Protection is a web based application that monitors your children s activities online Its sole purpose is to help raise your and your children s awareness of all the dangers lurking on the internet and to prevent your children from suffering any harm The Social Networks technology checks their social network accounts for comments photos etc that may influence your child s reputation in a negative way or may indicate that your child is in danger It then alerts you of questionable friends and potentially harmful activities on your child s s
228. r rights for some actions These actions are marked with the following symbol If this symbol also appears on a button administrator rights are required to carry out this action If your current user account does not have administrator rights the Windows dialog of the User Account Control asks you to enter the administrator password If you do not have an administrator password you cannot carry out this action 2 2 4 Incompatibility with other programs Avira Ultimate Protection Suite Avira Ultimate Protection Suite cannot currently be used with the following products e PGP Desktop Home e PGP Desktop Professional 9 0 e CyberPatrol An error in the aforesaid products may cause the Avira Mail Protection POP3 scanner in Avira Ultimate Protection Suite not to function or the system to become unstable Avira is working with PGP and CyberPatrol to resolve the problem Until a solution is found we Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 15 R AV I RA Product information strongly recommend that you uninstall the aforesaid products before installing Avira Ultimate Protection Suite Avira Web Protection Avira Web Protection is not compatible with the following products e Teleport Pro from Tennyson Maxwell Inc e CHIPDRIVE Time Recording from SCM Microsystems e MSN Messenger from Microsoft Any data sent or requested by these products will therefore be ignored by Avira Web Protection Note Avi
229. ra Mail Protection will not function if a mail server e g AVM KEN Exchange is already installed on the computer 2 3 Licensing and Upgrade 2 3 1 Licensing In order to be able to use your Avira product you require a license You thereby accept the license terms The license is provided in the form of an activation code The activation code is a code comprising letters and numbers that you will receive after purchasing the Avira product The activation code contains the exact data of your license i e which programs have been licensed for which period of time The activation code will be sent to you by email if you have purchased your Avira product on the Internet or it is indicated on the product packaging In order to license your program please enter your activation code to activate the program The product activation may be performed during installation However you can also activate your Avira product after the installation in the License Manager under Help gt License management 2 3 2 Extending a license When your license is about to expire Avira will send a slide up reminding you to extend your license To do so you only have to click a link and you will be forwarded to the Avira online shop However it is also possible to extend the license of your Avira product through the License Manager under Help gt License management Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 16 R AV RA Product
230. ram name Unknown Process Sent via server fakedomain avira From ats 10 40 80 146 This email could be sent by a not allowed program running on your computer If you have sent the email yourself using your email dient please check and correct the list of allowed sender addresses configured in Mailguard s Antibot feature 5 8 2 Program used SMTP server used and address of the sender of the email The following information is displayed in the center window of the message e Name of the program used to send the email e Name of the SMTP server used to send the email e Address of sender of email If you sent the email in question using your email program compare the list of permitted senders in the configuration under Mail Protection gt Scan gt AntiBot with the sender addresses that you use in the email accounts in your email client program If the list of authorized senders in the configuration is incomplete add the other sender addresses that you use to the list You will find the blocked email in the outbox of your email client program To send the blocked email complete the configuration and then send the email again 5 9 Server If you are using Mail Protection s AntiBot function emails sent by unauthorized SMTP servers are blocked by Mail Protection Checking which SMTP server was used is performed using the list of permitted servers that you added to the configuration under Mail Protection gt Scan gt AntiB
231. re deleting it It cannot be restored Warning If Real Time Protection is set to Scan when writing the affected file is not written Default This button allows you to select an action that is activated in the dialog box by default when a virus is detected Select the action that should be activated by default and click on the Default button Note The action Repair cannot be selected as the default action Click here for more information Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 176 CG AVIRA T Automatic If this option is enabled no dialog box in case of a virus detection appears Real Time Protection reacts according to the settings you predefine in this section as primary and secondary action Copy file to quarantine before action If this option is enabled the Real Time Protection creates a backup copy before carrying out the requested primary or secondary action The backup copy is saved in quarantine It can be restored via the Quarantine manager if it is of informative value You can also send the backup copy to the Avira Malware Research Center Depending on the object more selection options are available in the Quarantine manager Primary action Primary action is the action performed when the Real Time Protection finds a virus or an unwanted program If the Repair option is selected but the affected file cannot be repaired the action selected under Secondary action is performed
232. red Deny access If this option is enabled the Real Time Protection only enters the detection in the report file if the report function is enabled In addition the Real Time Protection writes an entry in the Event log if this option is enabled Warning If Real Time Protection is set to Scan when writing the affected file is not written Secondary action The option Secondary action can only be selected if the Repair option was selected under Primary action With this option it can now be decided what is to be done with the affected file if it cannot be repaired Rename If this option is enabled the Real Time Protection renames the file Direct access to these files e g with double click is therefore no longer possible Files can later be repaired and given their original names again Quarantine If this option is enabled the Real Time Protection moves the file to Quarantine The files can later be repaired or if necessary sent to the Avira Malware Research Center Delete If this option is enabled the file is deleted This process is much faster than Overwrite and delete Ignore If this option is enabled access to the file is allowed and the file is left as it is Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 178 CG AVIRA TMT Warning The affected file remains active on your workstation It may cause serious damage on your workstation Overwrite and delete If this option is en
233. report file restriction a new report file is automatically created when the report file reaches 100 MB A backup of the old report file is created Up to three backups of old report files are saved The oldest backups are deleted first 10 4 Update In the Update section you can configure the automatic receiving of updates You can specify various update intervals Automatic update All n Day s Hour s Minute s In this box you can specify the interval at which the automatic update is performed To change the update interval highlight one of the time options in the box and change it using the arrow keys to the right of the input box Also start job when Internet connection is established If this option is enabled in addition to the specified update interval the update job is performed every time an Internet connection is established Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 184 CK AVIRA T Repeat job if the time has already expired If this option is enabled past update jobs are performed that could not be performed at the time specified for example because the computer was switched off 10 4 1 Web server Web server The update can be performed directly via a web server on the Internet Web server connection Use existing connection network This setting is displayed if your connection is used via a network Use the following connection This setting is displayed if you define your connecti
234. report to determine which object is referred to and obtain more information about the detected object Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 99 CK AVIRA Buttons and links Button Link Description Virus information With this link and with an active Internet connection you can access an Internet page with further information on this virus or unwanted program EJ Hp This page of the online help is opened via this button or link Stop The scan process is stopped Pause The scan will be interrupted and can be continued by clicking on the button Resume Resume The interrupted scan will be continued End The System Scanner is closed Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 System Scanner 100 Ro AV I RA System Scanner Report The report file of the scan will be shown 6 2 2 Luke Filewalker Scan Statistics a Luke Filewalker sz Avira Ultimate Protection Suite VY Summary us Help Statistics Files 5954 Detections 0 Directories 0 Suspicious 0 Archives 28 Repaired 0 Warnings 0 Wiped 0 Objects scanned 0 Deleted 0 Hidden objects 0 Moved 0 seme Displayed information Statistics Files Number of scanned files Directories Number of scanned directories Archives Number of scanned archives Warnings Number of alerts about detected viruses Objects searched Number of objects
235. rminated The program is added to list of blocked applications and can no longer be run see Application filter Applications to be blocked Ignore The application continues to run The actions of the application continue to be monitored by the ProActiv component Mail Protection actions Incoming emails Move to quarantine The email including all attachments is moved to quarantine The affected email is deleted The body of the text and any attachments of the email are replaced by a default text Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 70 R AV RA Overview of Avira Ultimate Protection Suite Delete mail The affected email is deleted The body of the text and any attachments of the email are replaced by a default text Delete attachment The infected attachment is replaced by a default text If the body of the email is affected it is deleted and also replaced by a default text The email itself is delivered Move attachment to quarantine The infected attachment is placed in quarantine and then deleted replaced by a default text The body of the email is delivered The affected attachment can later be delivered via the quarantine manager Ignore The affected email is delivered Warning This could allow viruses and unwanted programs to access your computer system Only select the Ignore option in exceptional cases Disable the preview in your mail client never open any attachments with a
236. ror message in your email program All other emails sent from your email account will be scanned for malware Block sending of mails do not send The email is not sent and remains in the outbox of your email client You receive an error message in your email program All other emails sent from your email account will be scanned for malware Ignore If this option is enabled the infected email is sent despite detection of a virus or unwanted program Warning Viruses and unwanted programs can penetrate the computer system of the email recipient in this way 5 7 4 Buttons and links Button link Description Virus information With this link and with an active Internet connection you can access an Internet page with further information on this virus or unwanted program EJ Hep This page of the online help is opened via this button or link 5 8 Sender If you are using Mail Protection s AntiBot function emails from unauthorized senders are blocked by Mail Protection The sender is checked using the list of allowed senders that you created in the configuration under Mail Protection gt Scan gt AntiBot The blocked email is displayed in a dialog box Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 92 CY AVIRA T 5 8 1 Alert Illegal email delivery x A program tries to send an email using a not allowed sender Sending of this email has been blocked as Help Prog
237. ruses or unwanted programs Default If this option is enabled Mail Protection records important information concerning detections alerts and errors in the report file with less important information ignored for improved clarity This option is enabled as the default setting Extended If this option is enabled Mail Protection logs less important information to the report file as well Complete If this option is enabled Mail Protection logs all information to the report file Limit report file Limit size to n MB If this option is enabled the report file can be limited to a certain size possible values Permitted values are between 1 and 100 MB Around 50 kilobytes of extra space are allowed when limiting the size of the report file to minimize the use of system resources If the size of the log file exceeds the indicated size by more than 50 Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 206 CK AVIRA deci kilobytes then old entries are deleted until the indicated size minus 50 kilobytes is reached Backup report file before shortening If this option is enabled the report file is backed up before shortening Write configuration in report file If this option is enabled the Mail Protection configuration is recorded in the report file Note If you have not specified any report file restriction a new report file is automatically created when the report file reaches 100 MB A backup of the old report
238. ry powerful heuristics that can proactively uncover unknown malware i e before a special virus signature to combat the damaging element has been created and before a virus guard update has been sent Virus detection involves an extensive analysis and investigation of the affected codes for functions typical of malware If the code being scanned exhibits these characteristic features it is reported as being suspicious This does not necessarily mean that the code is in fact malware False positives do sometimes occur The decision on how to handle affected code is to be made by the user e g based on his or her knowledge of whether the source of the code is trustworthy or not Macrovirus heuristic Your Avira product contains a highly powerful macrovirus heuristic If this option is enabled all macros in the relevant document are deleted in the event of a repair alternatively suspect documents are only reported i e you receive an alert This option is enabled as the default setting and is recommended Advanced Heuristic Analysis and Detection AHeAD Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 196 CK AVIRA T Enable AHeAD Your Avira program contains a very powerful heuristic in the form of Avira AHeAD technology which can also detect unknown new malware If this option is enabled you can define how aggressive this heuristic should be This option is enabled as the default setting Low detection level
239. s desktop notifications for specific events which give information on successful or failed program sequences such as updates Under Alerts you can enable or disable the notifications for specific events With desktop notifications you have the option of disabling the notification directly in the slide up You can reactivate the notification in the Alerts configuration window Update Alert if last update is older than n day s In this box you can enter the maximum number of days allowed to have passed since the last update If this number of days has passed a red icon is displayed for the update status under Status in the Control Center Show notice if the virus definition file is out of date If this option is enabled you will obtain an alert if the virus definition file is not up to date With the help of the alert option you can configure the temporal interval for an alert if the last update is older than n day s Warnings Notes with the following situations Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 223 CK AVIRA T Dial up connection is used If this option is enabled you will receive a desktop notification alert if a dialer creates a dial up connection on your computer via the telephone or ISDN network There is a danger that the connection may have been created by an unknown and unwanted dialer and that the connection may be chargeable see Viruses and more gt Threat categories Dialer
240. s enabled as the default setting To disable this option you have to restart your computer Note Process protection is not available for Windows XP 64 bit Warning If process protection is enabled interaction problems can occur with other software products Disable process protection in these cases Protect files and registry entries from manipulation If this option is enabled all registry entries of the program and all program files binary and configuration files are protected from manipulation Protection against manipulation entails preventing write delete and in some cases read access to the registry entries or program files by users or external programs To enable this option you have to restart your computer Warning Please note that if this option is disabled the repair of computers infected with specific types of malware may fail Note When this option is activated changes can only be made to the configuration including changes to scan or update requests by means of the user interface Note Protection for files and registration entries is not available for Windows XP 64 bit 10 9 5 WMI Support for Windows Management Instrumentation Windows Management Instrumentation is a basic Windows management technology that uses script and programming languages to allow read and write access both local and Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 220 CK AVIRA T remote to settings on
241. s and malware once a service has been deactivated Restricted Deactivated Activate A service is deactivated i e the service has been started but is not active Warning Your computer system is not being fully monitored There is a possibility that viruses and unwanted programs can access your computer system Note To activate the service click the ON OFF button Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 115 R AV I RA Control Center Warning Service Start A service has been stopped stopped service Warning Your computer system is not being fully monitored There is a possibility that viruses and unwanted programs can access your computer system Note Click the ON OFF button to start the service so that your computer system is monitored The service is started and activated Unknown Help This status is displayed when an unknown error occurs In this case please get in touch with our Support The following possibilities are available Safe Browsing Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 116 CG AVIRA Control Center Icon Status Functionality Option Meaning status OK Activated Configure The Web Protection and the Safe Browsing functions are active Note Click the button Open Configuration next to the Safe Browsing function to go to the Configuration to
242. s first before the data are loaded into the web browser During a data transfer with transfer encoding chunked Web Protection cannot determine the message length or the data volume gt Enter the configuration of the URL of the web chats as an exception see Configuration Web Protection gt Scan gt Exceptions Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 234 CK AVIRA 15 2 Shortcuts FAQ Tips Keyboard commands also called shortcuts offer a fast possibility to navigate through the program to retrieve individual modules and to start actions Below we provide you with an overview of the available keyboard commands Please find further indications regarding the functionality in the corresponding chapter of the help 15 2 1 In dialog boxes Shortcut Description Ctrl Tab Ctrl Page down Navigation in the Control Center Go to next section Ctrl Shift Tab Ctrl Page up Navigation in the Control Center Go to previous section Navigation in the configuration sections First use the mouse to set the focus on a configuration section Change between the options in a marked drop down list or between several options in a group of options Tab Change to the next option or options group Shift Tab Change to the previous option or options group Space Activate or deactivate a check box if the active option is a check box Alt underlined lette
243. s option is enabled the Scanner moves the file to quarantine The file can be recovered from quarantine manager if it has an informative value or if necessary sent to the Avira Malware Research Center Depending on the file further selection options may be available in the Quarantine Manager Delete If this option is enabled the file is deleted This process is much quicker than overwrite and delete Overwrite and delete If this option is enabled the Scanner overwrites the file with a default pattern and then deletes it It cannot be restored Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 81 CK AVIRA nE Rename If this option is enabled the Scanner renames the file Direct access to these files e g with double click is therefore no longer possible Files can later be repaired and given their original names again Ignore If this option is enabled access to the file is allowed and the file is left as it is Always ignore Action option for Real Time Protection detections No further action is taken by Real Time Protection Access to the file is permitted All further access to this file is permitted and no further notifications will be provided until the computer is restarted or the virus definition file is updated Warning If you select the option Ignore or Always ignore the affected files remain active on your computer It may cause serious damage on your workstation 5 2 4 Special feat
244. scanned during the rootkits scan Hidden objects Number of detected hidden objects rootkits Detections Number of viruses and unwanted programs detected Suspicious Number of files reported by the heuristics Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 101 R AV RA System Scanner Repaired Number of repaired files Wiped Number of overwritten files Deleted Number of deleted files Moved Number of files that are moved to quarantine Buttons and links Button Link Description EJ Hp This page of the online help is opened via this button or link Close The summary window is closed Report The report file of the scan will be shown Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 102 R AV RA Control Center 7 Control Center 7 1 Control Center Overview The Control Center is an information configuration and management center In addition to the sections that can be selected individually it offers a large number of options that can be accessed from the menu bar Menu bar All functions of the Control Center are contained in the menu bar File e Exit Alt F4 View e Status e PC Protection System Scanner Real Time Protection e Internet Protection FireWall Web Protection Mail Protection e Child Protection Social Networks Safe Browsing e Mobile Protection Avira Android Security e Administration Quara
245. script application olescript MIME type files ActiveX script files axs are blocked by Web Protection exe All files with the extension exe executable files are blocked by Web Protection msi All files with the extension msi Windows Installer files are blocked by Web Protection Add The button allows you to copy MIME and file types from the input field into the display window Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 192 CG AVIRA T Delete The button deletes a selected entry from the list This button is inactive if no entry is selected Web filter The web filter is based on an internal database updated daily that classifies URLs according to content Activate web filter When the option is enabled all URLs matching the selected categories in the web filter list are blocked Web filter list In the web filter list you can select the content categories whose URLs are to be blocked by Web Protection Note The web filter is ignored for entries in the list of excluded URLs under Web Protection gt Scan gt Exceptions Note Spam URLs are URLs sent with spam emails The Fraud Deception category covers web pages with Subscription Expires and other offers of services whose costs are hidden by the provider Exceptions These options allow you to set exceptions based on MIME types content types for the transferred data and file types for URLs Internet addresses
246. scsessecesieasesccecehesscascscnessoshepaibestndarsectasdseet evusuiclaces ocr esaceeslenisteniaanceesbestanens 91 5 7 3 ODIGHS E AE ion inom waretenavinas E E E E 91 5 7 4 B ttons and TMS tose tececerexseceetaosstctes wentescdasccgsaazenes iaseraabentzon Sidane rda us akonoia taii ence ba ikoa tiio ia tanak ikte 92 SEE o EEA E AREE E ESTEE 92 5 8 1 PANS E E EEEE EO EA 93 5 8 2 Program used SMTP server used and address of the sender of the email ccceseee 93 5 9 SOWEP oaii ionii ai ainiai eerie 93 5 9 1 VE a EE AEE EE T AE AT ET 94 5 9 2 Program used SMTP server used sesssesseseesosssesssseeossssesssseesssssesssseesssstesssseessseersseseesseeerssseeeseeee 94 Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 5 CK AVIRA ar 5 10 Web Protection eeessssssesseeecossssssessecccsssssesseeccssssseeesecocosssssesseccosssssseseccoosssseeesecooossssseseeeoo 94 6 System Scanner ssssssesscsssssscsssssecscssssisosssssesssssssacssssssocssssssicsssssseess IT Bel System SCAMMON vrssscusecessnicsnseuacedevwatovoncwouseduateastaxsenaslwiecwolsieusiusaleivucuasunexOoecuiea wen denuabaaseunsenncvans 97 PUSS EEEE EE EEA EEEE EAEE AEA EEE ETE 97 6 2 1 Luke Filewalker Scan status wWiNdoOW esssessseseseseseseseseresereseresereseressreseressressreseresererereseressressrees 98 6 2 2 Luke Filewalker Scan Statistics 0000000000000000000000s0sosereseresereseresereseresereseressreseressressres
247. security purposes Note A program can only provide reliable and effective protection from viruses malware unwanted programs and other dangers if it is up to date Make sure your Avira product is up to date with automatic updates Configure the program accordingly 2 1 Delivery scope Your Avira product has the following functions Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 Control Center for monitoring managing and controlling the entire program Central configuration with user friendly standard and advanced options and context sensitive help System Scanner on demand scan with profile controlled and configurable scan for all known types of virus and malware Integration into the Windows User Account Control allows you to carry out tasks requiring administrator rights Real Time Protection on access scan for continuous monitoring of all file access attempts 12 R AV RA Product information e ProActiv component for the permanent monitoring of program actions for 32 bit systems only e Mail Protection POP3 Scanner IMAP Scanner and SMTP Scanner for the permanent checking of emails for viruses and malware including the checking of email attachments e Avira SearchFree Toolbar a search toolbar integrated in the web browser providing quick and convenient search options It also includes widgets of the most common Internet functions e Web Protection for monitoring data and files transferr
248. ses and more Avira Ultimate Protection Suite not only detects viruses and malware it can also protect you from other threats In this chapter you can find an overview of different kinds of malware and other threats describing their background behavior and the unpleasant surprises they have in store for you Related topics e Threat categories e Viruses and other malware 16 1 Threat categories Adware Adware is software that presents banner ads or in pop up windows through a bar that appears on a computer screen These advertisements usually cannot be removed and are consequently always visible The connection data allow many conclusions on the usage behavior and are problematic in terms of data security Your Avira product detects Adware If the Adware option is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects adware Adware Spyware Software that displays advertising or software that sends the user s personal data to a third party often without their knowledge or consent and for this reason may be unwanted Your Avira product recognizes Adware Spyware If the option Adware Spyware is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects adware or spyware Application The term APPL respectively application refers to an application which may involve a risk wh
249. shock or be thrown into such a panic that they themselves may cause real damage Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 250 R AV RA Viruses and more Thanks to the extension of its scanning and identification routines your Avira product is able to detect joke programs and eliminate them as unwanted programs if required If the option Jokes is enabled with a check mark in the configuration under Threat categories a corresponding alert is issued if a joke program is detected Phishing Phishing also known as brand spoofing is a clever form of data theft aimed at customers or potential customers of Internet service providers banks online banking services registration authorities When submitting your email address on the Internet filling in online forms accessing newsgroups or websites your data can be stolen by Internet crawling spiders and then used without your permission to commit fraud or other crimes Your Avira product recognizes Phishing If the option Phishing is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects such behavior Programs that violate the private domain Software that may be able to compromise the security of your system initiate unwanted program activities damage your privacy or spy on your user behavior and could therefore be unwanted Your Avira product detects Security Privacy Ris
250. spyware and related protection Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 245 CK AVIRA FAQ Tb Note You can enable or disable Avira Real Time Protection in the Status section of the Avira Control Center You can also notice that the Avira Real Time Protection is enabled by the opened red umbrella in your taskbar It is also possible to activate the Avira product by clicking the Turn on now button on the Windows Action Center message You will receive a notification asking your permission to run Avira Click on Yes I trust the publisher and want to run this program and Real Time Protection will be enabled again Avira Desktop reports that it is out of date If you just installed Avira or if for some reason the virus definition file the scan engine or the program files of your Avira product have not been updated automatically e g if you have made an upgrade from an older Windows operating system on which your Avira product is already installed you will receive the following message Spyware and unwanted software protection Important o Update now Avira Desktop reports that it is out of date Turn off messages about spyware and related protection Get a different antispyware program online Note In order for the Windows Action Center to recognize your Avira product as up to date an update must be performed after installation Update your Avira Product by carrying out an update Windows Defend
251. ssible to activate the Avira product by clicking the Turn on now button on the Windows Action Center message You will receive a notification asking your permission to run Avira Click on Yes I trust the publisher and want to run this program and Real Time Protection will be enabled again Avira Desktop reports that it is out of date If you just installed Avira or if for some reason the virus definition file the scan engine or the program files of your Avira product have not been updated automatically e g if you have made an upgrade from an older Windows operating system on which your Avira product is already installed you will receive the following message Virus protection Important _ i ae Update now Avira Desktop reports that it is out of date Turn off messages about virus protection Get a different antivirus program online Note In order for the Windows Action Center to recognize your Avira product as up to date an update must be performed after installation Update your Avira Product by carrying out an update Windows did not find antivirus software on this computer This information of the Windows Action Center appears when the Windows Action Center has not found any anti virus software on your computer Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 244 CY AVIRA FAQ Tip Virus protection Important Find a program online Windows did not find antivirus software on t
252. sssrsssssrsssesrsssnsesssssessnrsessseressrseesseeressssess 76 4 3 14 Amend or delete file type in a scan profile s ssssssssssssssssssssssssssssssrsssnsesssesrsssnsesssesrsssssessseressssses 76 4 3 15 Create desktop shortcut for scan profile sssssssssssssssssesssssrssssersssssesssssesssssesssesesssesesssesesseesesseesss 77 43 16 FINES VSTUS ssazersaonsenoncrnaznvanonadsvspenspnvanendiannayniinnasvisnnosavsmennansneanindineainnshotuovoneMipaaniintorinudieanionnnnaninnrate 77 4 3 17 Exclude email addresses from scan soscsscssusesscsovscsuasenacsnssonssonesena wnesuonioneneesisens sstene aerdenstuanensannese 78 Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 4 CK AVIRA sinc 5 Detection LAELEZA 79 5 1 E EAEN E E adenieabae 79 5 2 Intera tive ACHON INOU Gs a stsssdertseisiassiisniois amiss endo 79 5 2 1 PNR Mossel sce etc cee Suet ne ochre aaiceset AA AAE 80 5 2 2 Detection Errors WarningS e sessssssessssesssesssssesssesseesseessceosseeosssesseessersseessseosseessseesstessersseesssessseeesse 80 5 2 3 Context men acth S sisson ranra EEE EEE AE KENET SEAE 81 5 2 4 Special features when infected boot sectors rootkits and active malware are detected 82 5 2 5 B ttons and WMS os fase sescns cee ap ctee cca acanoceecm deeueane tbc eadstclelacwenasehonutcessenthons cde sxttiean acdc ante caatetaicaateats 82 5 2 6 Special features when malware is detected while Web Protection is inactive
253. sssscesssscessssersssseesssetesssseesseeeesssseesssetesssseesseerrsss 158 8 2 4 Adding or removing a rOl E xisccinnseaivansnaiaciansintiacioeimadnonsna adam eisiea E ESTESA Eei 159 9 Mobile Protection essesceccsocsoccsoscocosoccoccsocsocosocsossssososssossosssoss LEU 10 Configuration s sssesesecssssocecsosseseessssosecssoseseessssossesssseesessssessoso LOL 10 1 Overview of configuration OptionS sesessessesseseeseesessessesceseesesseesessessesceseesesseeseseseesessee 161 10 1 1 EILO EENES E EEEE TETE A E EN EEA TEE E T 162 10 2 System Scanner ssssssssisissssiisseissscssorizosisressssossaessibancssosractacaibdenosaaoseseasiaaoiai osas ias irra satasen 163 10 2 1 1a 1 AAAS EE EA E A IA EA T E 163 1G22 1 cue E E E E E EE 172 10 3 Real ime Pretec tt iscescesesenivisentanneinrinisvaermnerneiaeniei eaten sbi endinunroninnenbareineieus 173 10 3 1 ROCCE PA EEE EE es Sunes esr eauhasivarsiednanieabioneeaadaces 173 TEES FBP e A E E E AE AA AE 183 10 4 NAS heise deaswaa ba teba Sicntalamssaitataies sonst eta dateet saa cities Eei deiina esei iea se ee EEEN EEEE SEEE A EEE EENES 184 10 4 1 AE ORED E EE E E AEN E A 185 Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 7 CK AVIRA rine 10 5 lt I WY allio cos sasissersaennsipuadancGnevontx vns svn yivwexunsa uasicsnsyewvon en sniuaaniebnus asanonepenounenasuanauatsuanxoandveusaeees 187 10 5 1 Windows PUP Wels snes ca dsdee dcop estcdaciencpcasdc sesec usc o
254. system scan can be performed after the configuration has been completed and before the computer is rebooted The System Scanner scans running programs and the most important system files for viruses and malware Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 34 KR AV RA Installation and uninstallation fou Gd Configuration wizard Col E System scan Please choose whether you wish to perform a system scan R AVI RA We recommend that you now run a quick system scan for viruses and other malware The scanner will scan started programs and some system files The scan only lasts a few seconds _peeccabssensvecs sssassesdssseeas bees sesssees sssecserecasbesssens sedcooteacesaas sess nsoeusesssetanenscassesatesauscaenees gt If you want to perform a quick system scan leave the Quick system scan option activated Click Next Complete the configuration by clicking Finish If you have not deactivated the Quick system scan option the System Scanner performs a quick system scan 3 7 Changing the installation If you wish to add or remove modules of the current installation you can do this without having to uninstall Avira Ultimate Protection Suite Here is how e Changing an installation under Windows 8 e Changing an installation under Windows 7 e Changing an installation under Windows XP 3 7 1 Changing an installation under Windows 8 You have the option of adding or removing individual program c
255. t archive even if the file extension differs from the usual extensions and scans the archive However every file must be opened for this which reduces the scanning speed Example If a zip archive has the file extension xyz the System Scanner also unpacks this archive and scans it This option is enabled as the default setting Note Only those archive types marked in the archive list are supported Limit recursion depth Unpacking and scanning recursive archives can require a great deal of computer time and resources If this option is enabled you limit the depth of the scan in multi packed archives to a certain number of packing levels maximum recursion depth This saves time and computer resources Note In order to find a virus or an unwanted program in an archive the System Scanner must scan up to the recursion level in which the virus or the unwanted program is located Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 169 CK AVIRA T Maximum recursion depth In order to enter the maximum recursion depth the option Limit recursion depth must be enabled You can either enter the requested recursion depth directly or by means of the right arrow key on the entry field The permitted values are 1 to 99 The standard value is 20 which is recommended Default values The button restores the pre defined values for scanning archives Archives In this display area you can set which archives the System
256. t Started Note From now on your email address will serve as your username Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 155 R AV RA Child Protection 8 1 2 Logging in to an existing Social Network Protection account gt Make sure that your computer is connected to the internet gt Click Control Center gt View gt Child Protection gt Social Networks Click Log in If you have saved the cookie on your system the web browser opens displaying your Avira Social Network Protection dashboard OR If your web browser does not accept cookies or removes them every time your web browser is closed you can either log in by clicking on the Facebook logo or by entering your username and password 8 2 Safe Browsing You can use the Safe Browsing function to filter undesirable or illegal Internet content and to limit the duration of Internet usage The Safe Browsing function is part of the CHILD PROTECTION component You can assign user roles to the Windows user accounts on your computer Each user role contains a rule set with the following criteria e Allowed and blocked URLs Internet addresses e Prohibited URL categories e Internet usage duration and if necessary permitted weekday usage periods To block Internet content according to particular categories Avira uses powerful URL lists which filter the URLs based on the content of the web page The URL filter lists are updated adapted and
257. t a virus detection is a false Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 73 R AV RA Overview of Avira Ultimate Protection Suite positive Your Avira product reports a detection in a file which is very unlikely to have been infected by malware Note The size of the files you upload is limited to 20 MB uncompressed or 8 MB compressed Note You can only upload one file at a time If you want to copy a quarantined object from quarantine to another directory gt Highlight the quarantined object and click on a The dialog Browse For Folder opens from which you can select a directory gt Select a directory where you want to save a copy of the quarantined object and confirm your selection The selected quarantined object is saved to the selected directory Note The quarantined object is not identical to the restored file The quarantined object is encrypted and cannot be executed or read in its original format If you want to export the properties of a quarantined object to a text file gt Highlight the quarantined object and click on The text file quarantaene Notepad opens containing the data from the selected quarantined object gt Save the text file You can also restore the files in quarantine see Chapter Quarantine Restore the files in quarantine 4 3 12 Restore the files in quarantine Different icons control the restore procedure depending on the operating
258. t in the System Scanner notification Further actions can be selected via a context menu Automatic If this option is enabled no dialog box in case of a virus detection appears The System Scanner reacts according to the settings you predefine in this section as primary and secondary action Copy file to quarantine before action If this option is enabled the System Scanner creates a backup copy before carrying out the requested primary or secondary action The back up copy is saved in Quarantine where the file can be restored if it is of informative value You can also send the backup copy to the Avira Malware Research Center for further investigation Primary action Primary action is the action performed when the System Scanner finds a virus or an unwanted program If the option Repair is selected but the affected file cannot be repaired the action selected under Secondary action is performed Note The option Secondary action can only be selected if the setting Repair was selected under Primary action Repair If this option is enabled the System Scanner repairs affected files automatically If the System Scanner cannot repair an affected file it carries out the action selected under Secondary action Note An automatic repair is recommended but means that the System Scanner modifies files on the workstation Rename If this option is enabled the System Scanner renames the file Direct access to these files e g wi
259. tallation components G A gt Control Panel All Control Panel Items Programs and Features File Edit View Tools Help Control Panel Home Uninstall or change a program View installed updates To uninstall a program select it from the list and then click Uninstall Change or Repair la Turn Windows features on or Sal Organize Uninstall Name Publisher Installed On Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 36 R AVI RA Installation and uninstallation If you wish to add or remove modules of the current installation you can use the option Add or Remove Programs in the Windows control panel to Change Remove programs gt Open the Control Panel via the Windows Start menu Double click on Programs and Features Select Avira Ultimate Protection Suite and click Change In the Welcome dialog of the program select the option Modify You will be guided through the installation changes Related Topics Choosing installation components 3 7 3 Changing an installation under Windows XP You have the option of adding or removing individual program components of the Avira Ultimate Protection Suite installation see Choosing installation modules If you wish to add or remove modules of the current installation you can use the option Add or Remove Programs in the Windows control panel to Change Remove programs gt Open the Control Panel via the Windows Start gt Settings menu Double
260. tart the computer and then to reinstall your Avira product General POP3 connections encrypted via SSL Secure Sockets Layer also frequently referred to as TLS Transport Layer Security cannot currently be protected and are ignored Verification to the mail server is currently only supported via passwords Kerberos and RPA are currently not supported Your Avira product does not check outgoing emails for viruses and unwanted programs Note We recommend regularly installing Microsoft updates to close any gaps in security An email sent via a TLS connection has been blocked by Mail Protection Reason Transport Layer Security TLS encryption protocol for data transfers on the Internet is not supported by Mail Protection at this time The following options are available for sending the email gt Use a port other than port 25 which is used by SMTP This will bypass monitoring by Mail Protection gt Turn off the TLS encrypted connection and disable TLS support in your email client gt Disable temporarily the monitoring of outgoing emails by Mail Protection in the configuration under Mail Protection gt Scan Webchat is not operational Chat messages will not be displayed data are being loaded in the browser This phenomenon may occur during chats which are based on the HTTP protocol with transfer encoding chunked Reason Web Protection checks the sent data completely for viruses and undesired program
261. tection axi SuspiGous application behavior detected What should happen now Warning Every action may affect the stability of this application Detections Object Detection C eicar com Virus information Please select the action to be performed Block program once x 5 5 2 Name and path of the currently detected suspicious program The name and path of the application executing suspicious actions are displayed in the middle window of the message 5 5 3 Options Trusted program If this option is enabled the application continues to run The program is added to the list of permitted applications and is excluded from monitoring by the ProActiv Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 86 CK AVIRA nE component When adding to the list of permitted applications the monitoring type is set to Content This means that the application is only excluded from monitoring by the ProActiv component if the content remains unchanged see Configuration gt General gt Advanced protection gt Application filter Allowed applications Block program once If this option is enabled the application is blocked i e the application is terminated The actions of the application continue to be monitored by the ProActiv component Always block this program If this option is enabled the application is blocked i e the application is terminated The program is added t
262. ted node black check mark Without sub directories Only the files are scanned in the selected node green check mark Only sub directories Only the sub directories are scanned in the selected node not the files that are in the node gray check mark sub directories have a black check mark No selection Selection is canceled the currently selected node is not scanned no check mark Note This entry can only be selected in the context menu when the mouse is over a check box The option is not available with predefined profiles Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 123 CK AVIRA conto Center Create desktop link Creates a link to the selected profile on the desktop Note This entry cannot be selected in the context menu if the profile Manual selection is selected as the settings of the Manual selection are not permanently saved 7 3 5 Real Time Protection The Real Time Protection section displays information on scanned files as well as other statistical data which can be reset at any time and enables access to the report file More detailed information on the last virus or unwanted program detected can be obtained practically at the push of a button Note If the Real Time Protection service is not started the button next to the module is displayed in yellow color However the report file of the Real Time Protection can be displayed Toolbar Icon Description g
263. ter Block or allow applications Overview of Avira Ultimate Protection Suite Password protection for access to the Control Center and the Configuration Security block autostart function product protection protect Windows hosts file WMI Enable WMI support Event log configuration Configuration of report functions Setting of directories used Configuration of acoustic alerts when malware is detected 4 1 3 Tray icon After installation you will see the tray icon of your Avira product in the system tray of the taskbar Icon Description Avira Real Time Protection is enabled Avira Real Time Protection is disabled The tray icon displays the status of the Real Time Protection service Central functions of your Avira product can be quickly accessed via the context menu of the tray icon To open the context menu click the tray icon with the right hand mouse button Entries in the context menu e Enable Real Time Protection Enables or disables the Avira Real Time Protection e Enable Mail Protection Enables or disables the Avira Mail Protection e Enable Web Protection Enables or disables the Avira Web Protection Enable Windows Firewall Enables or disables the Windows Firewall this feature is available starting from Windows 8 e Start Avira Ultimate Protection Suite Opens the Control Center e Configure Avira Ultimate Protection Suite Opens the Configuration e My messages Opens a sli
264. th double click is therefore no longer possible Files can later be repaired and given their original names again Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 167 CK AVIRA TM Quarantine If this option is enabled the System Scanner moves the file to the quarantine These files can later be repaired or if necessary sent to the Avira Malware Research Center Delete If this option is enabled the file is deleted This process is much faster than overwrite and delete Ignore If this option is enabled access to the file is allowed and the file is left as it is Warning The affected file remains active on your workstation It may cause serious damage on your workstation Overwrite and delete If this option is enabled the System Scanner overwrites the file with a default pattern and then deletes it It cannot be restored Secondary action The option Secondary action can only be selected if the setting Repair was selected under Primary action With this option it can now be decided what is to be done with the affected file if it cannot be repaired Rename If this option is enabled the System Scanner renames the file Direct access to these files e g with double click is therefore no longer possible Files can later be repaired and given their original names again Quarantine If this option is enabled the System Scanner moves the file to Quarantine These files can later be repa
265. that are not to be performed Use the following icons to further define your jobs View properties of a job Edit job X Delete job gt l Start job Stop job 4 3 4 Start a manual update You have various options for starting an update manually When an update is started manually the virus definition file and scan engine are always updated To start an update of your Avira product manually gt With the right hand mouse button click the Avira tray icon in the taskbar A context menu appears gt Select Start update The Updater dialog box appears OR gt Inthe Control Center select Status gt In the Last update field click on the Start update link The Updater dialog box appears OR gt Inthe Control Center in the Update menu select the menu command Start update The Updater dialog box appears Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 62 R AV RA Overview of Avira Ultimate Protection Suite Note We recommend regular automatic updates The recommended update interval is 2 hours Note You can also carry out a manual update directly via the Windows security center 4 3 5 Using ascan profile to scan for viruses and malware A scan profile is a set of drives and directories to be scanned The following options are available for scanning via a scan profile Use predefined scan profile If the predefined scan profile corresponds to your requirements Cus
266. the Control Panel symbol Click on Programs Uninstall a program Click on Programs and Features Uninstall a program Select Avira Ultimate Protection Suite in the list and click Uninstall When asked if you really want to remove the application and all its components click Yes to confirm All components of the program will be removed Click Finish to complete uninstallation If a dialog box appears recommending that your computer be restarted click Yes to confirm Avira Ultimate Protection Suite is now uninstalled and all directories files and registry entries for the program are deleted when your computer is restarted Note The Avira SearchFree Toolbar is not included in the uninstallation program and must be uninstalled separately 3 8 2 Uninstalling Avira Ultimate Protection Suite under Windows 7 To uninstall Avira Ultimate Protection Suite from your computer use the option Programs and Features in the Windows Control Panel Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 38 R AVI RA Installation and uninstallation in Ta p E oo a S OQ gt Control Panel All Control Panel Items Programs and Features File Edit View Tools Help Control Panel Home P Uninstall or change a program View installed updates To uninstall a program select it from the list and then click Uninstall Change or Repair Turn Windows features on or off Organize v Change A Name Publisher Installed
267. the last update performed e PC PROTECTION In this section you will find the components for checking the files on your computer system for viruses and malware The System Scanner section enables you to easily configure and start an on demand scan Predefined profiles enable a scan with already adapted default options In the same way it is possible to adapt the scan for viruses and unwanted programs to your personal requirements with the help of manual selection will be saved or by creating user defined profiles The Real Time Protection section displays information on scanned files as well as other statistical data which can be reset at any time and enables access to the report file More detailed information on the last virus or unwanted program detected can be obtained practically at the push of a button e INTERNET PROTECTION In this section you will find the components to protect your computer system against viruses and malware from the Internet and against unauthorized network access The FireWall section enables you to configure the basic settings for the FireWall In addition the current data transfer rate and all active applications using a network connection are displayed The Web Protection section displays information on scanned URLs and detected viruses as well as other statistical data which can be reset at any time and enables access to the report file More detailed information on the last virus or unwanted
268. the user They are only installed on the user s computer subject to the user s consent which must be given via a completely unambiguous and clearly visible labeling or request The dial up process of genuine dialers is clearly displayed Moreover genuine dialers tell you the incurred costs exactly and unmistakably Unfortunately there are also dialers which install themselves on computers unnoticed by dubious means or even with deceptive intent For example they replace the Internet user s default data communication link to the ISP Internet Service Provider and dial a cost incurring and often horrendously expensive 0190 0900 number every time a connection is made The affected user will probably not notice until his next phone bill that an unwanted 0190 0900 dialer program on his computer has dialed a premium rate number with every connection resulting in dramatically increased costs We recommend that you ask your telephone provider to block this number range directly for immediate protection against undesired dialers 0190 0900 dialers Your Avira product can detect the familiar dialers by default If the option Dialers is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if a dialer is detected You can now simply delete the potentially unwanted 0190 0900 dialer However if it is a wanted dial up program you can declare it an exceptional file and this file is then no longer scanne
269. tion routine is started Continue with Choosing an installation type Installing software downloaded from the Avira website Go to www avira com download Select the product and click Download Save the downloaded file on your system Double click the installation file avira_ultimate_protection_suite_en exe If the User Account Control window appears click Yes The program scans for incompatible software more information here Removing incompatible software The installation file is extracted The installation routine is started Continue with Selecting an installation type Note You can cancel the installation and resume it later if needed A shortcut will be created on your desktop To resume the installation you just have to double click the Resume installation shortcut with the Avira logo on it 3 4 Removing incompatible software The Avira Ultimate Protection Suite will search for any possible incompatible software on your computer If potentially incompatible software is detected Avira Ultimate Protection Suite generates a list of these programs It is recommended to remove these software programs in order not to endanger the stability of your computer gt Select from the list the check boxes of all those programs that should be removed automatically from your computer and click Next Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 20 R AVI RA Installation and uninstallation For some pr
270. tivate or uninstall it Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 42 R AV RA Overview of Avira Ultimate Protection Suite 4 Overview of Avira Ultimate Protection Suite This chapter contains an overview of the functionality and operation of your Avira product e see Chapter User interface and operation e see Chapter Avira SearchFree Toolbar e see Chapter How to 4 1 User interface and operation You operate your Avira product via three program interface elements e Control Center monitoring and controlling the Avira product e Configuration Configuring the Avira product e Tray Icon in the system tray of the taskbar Opening the Control Center and other functions 4 1 1 Control Center The Control Center is designed to monitor the protection status of your computer systems and control and operate the protection components and functions of your Avira product Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 43 R AV RA Overview of Avira Ultimate Protection Suite GA Avira Ultimate Protection Suite o p File View Extras Update Help AVIRA Avira Ultimate Protection Suite 1 Status OOOO O V Your computer is secure All services are working correctly System Scanner Real Time Protection PC Protection Internet Protection FireWall Web Protection eee Real Time Protection ada i Mail Protection i j z Firewall kala 2 EE P Scan system Web Protection 7
271. to scare the user Its purpose is to make the victims feel threatened of imminent unreal danger and to make them pay to eliminate it There are also cases when the victims are lead to believe they were attacked and they are instructed to carry out an action which in reality is the real attack Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 252 R AV RA Viruses and more Hoaxes For several years Internet and other network users have received alerts about viruses that are purportedly spread via email These alerts are spread via email with the request that they should be sent to the highest possible number of colleagues and to other users in order to warn everyone against the danger Honeypot A honeypot is a service program or server installed in a network Its function is to monitor a network and log attacks This service is unknown to the legitimate user because of this reason he is never addressed If an attacker examines a network for the weak points and uses the services which are offered by a honeypot it is logged and an alert is triggered Macro viruses Macro viruses are small programs that are written in the macro language of an application e g WordBasic under WinWord 6 0 and that can normally only spread within documents of this application Because of this they are also called document viruses In order to be active they need that the corresponding applications are activated and that one of t
272. tomize and apply scan profile manual selection If you want to scan with a customized scan profile Create and apply new scan profile If you want to create your own scan profile Depending on the operating system various icons are available for starting a scan profile e In Windows XP This icon starts the scan via a scan profile e As of Windows Vista As of Microsoft Windows Vista the Control Center only has limited rights at the moment e g for access to directories and files Certain actions and file accesses can only be performed in the Control Center with extended administrator rights These extended administrator rights must be granted at the start of each scan viaa scan profile _ This icon starts a limited scan via a scan profile Only directories and files that the operating system has granted access rights to are scanned SSThis icon starts the scan with extended administrator rights After confirmation all directories and files in the selected scan profile are scanned To scan for viruses and malware with a scan profile gt Go to Control Center and select the section PC PROTECTION gt System Scanner Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 63 R AV RA Overview of Avira Ultimate Protection Suite b gt gt Predefined scan profiles appear Select one of the predefined scan profiles OR Adapt the scan profile Manual selection OR Create a new scan pr
273. triction on the database size see Only the events of the last 30 days are saved in the default setting The event display is automatically updated when you select the Events section Note The display is not automatically updated when the section is selected if there are more than 20 000 events stored in the event database In this case press F5 to update the event viewer Toolbar shortcuts and context menu Icon Shortcut Description Return Show selected event Opens a window in which the result of the selected action is displayed For example the result of a scan amp F3 Export selected event s Exports selected events Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 144 R AV I RA Control Center x Del Delete selected event s Deletes the selected event Note You have the option of carrying out actions on a number of selected events To select a number of events press and hold the Ctrl key or the Shift key selects consecutive events as you select the events you want To select all displayed events press Ctrl A In the case of the Show selected event action performing the action on a multiple selection of objects is not possible Modules The events of the following modules here in alphabetical order can be displayed by the event viewer Module s name Helper Service Mail Protection Real Time Protection Safe Browsing
274. tures Password protection for access to the Control Center and the Configuration Security block autostart function complete system scan status display product protection protect Windows hosts file WMI Enable WMI support Event log configuration Configuration of report functions Setting of directories used Configuration of acoustic alerts when malware is detected 10 1 1 Buttons Button Description Default All settings of the configuration are restored to default values All amendments and custom values entries are lost when default settings are restored OK All the settings made are saved The configuration is closed The User Account Control UAC will ask for your permission to apply changes in operating systems as of Windows Vista Cancel The configuration is closed without saving your settings in the configuration Apply All the settings made are saved The User Account Control UAC will ask for your permission to apply changes in operating systems as of Windows Vista Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 162 CK AVIRA T 10 2 System Scanner The System Scanner section of configuration is responsible for the configuration of the on demand scan 10 2 1 Scan You can define the behavior of the on demand scan routine If you select certain directories to be scanned depending on the configuration the System Scanner scans e with a certain scanni
275. u are a very experienced user computer problems do not pose any problems to you and you would like to offer your help to other Avira users you can register as an expert Individuals as well as companies can register as an expert gt Start Avira Ultimate Protection Suite Click Visit the Avira Experts Market You are redirected to the Avira Experts Market website gt Click Learn more A registration form will be displayed gt Fill in the required information and click Register A confirmation message is displayed and an email including an activation link is sent to your email address gt Click the activation link A website displaying the terms and conditions is shown gt Seta password for your Expert account and click Activate When the confirmation message is displayed click Take me to Experts Portal You can now start helping other users The information required for your registration includes the following e Expert e Title e First Name e Last Name e Email Address e Street e Zip Code e Country You may also enter information regarding e State Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 153 R AV i RA Control Center e Telephone Number e Fax Number e Company Name e Commercial Registration Number e VAT ID e Website Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 154 R AV RA Child Protection 8 Child Protection Use Avira s
276. u must have administrator rights to restore objects F6 Restore object s to A selected object can be restored at a location defined by you If you select this option the Save as dialog opens in which you can select the storage location Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 134 CK AVIRA en Ins Control Center Add file to quarantine If you regard a file as suspicious you can add it to the quarantine manager manually with this option If appropriate upload the file to an Avira Malware Research Center web server for investigation using the Send object option Send object s The object is uploaded to an Avira Malware Research Center web server for investigation by the Avira Malware Research Center When you click on the Send Object button a dialog opens containing a form for entering your contact data Enter all the required data Select a type Suspicious file or False positive Click OK to upload the suspicious file Note The size of the files you upload is limited to 20 MB uncompressed or 8 MB compressed Note You can only upload one file at a time x Del Delete object s A selected object is deleted from the quarantine manager The object cannot be restored Copy object s to The highlighted quarantined object is saved to the selected directory Note The quarantined object is not identical to the restored file The quar
277. update jobs Minimize The job window only displays a progress bar Maximize The job window is completely visible Enabled The job is activated when you activate the check box Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 139 R AV I RA Control Center Note If the frequency of the job was set to Immediate the job is started as soon as it is activated This gives you the ability to restart the job if necessary Status Displays the status of the job Ready The job is ready for execution Running The job has started and is being executed Create jobs with the Scheduler The planning wizard supports you in planning configuring and creating e a timed scan for viruses and unwanted programs e a timed update via the Internet For both types of jobs you must enter e the name and the description of the job e when the job should be started e how often the job should be performed e the display mode of the job Frequency of the job Frequency of Description the job Immediately Job is started immediately after ending the planning wizard Daily Job is started daily at a certain time e g 22 00 Weekly Job is started weekly on a certain day or on several weekdays at a certain time e g Tuesday and Friday 16 26 Interval Job is performed at specific intervals e g every 24 hours Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 140 R AV I
278. ures when infected boot sectors rootkits and active malware are detected Action options are available for repairing infected boot sectors when they are detected Repair 722 KB 1 44 MB 2 88 MB 360 KB 1 2 MB boot sector These options are available for diskette drives Download rescue CD This option will take you to the Avira website from where you can download a special tool for detecting and removing boot sector viruses If you carry out actions on running processes the processes in question are terminated before the actions are carried out 5 2 5 Buttons and links Button link Beschreibung Apply Now The selected actions are executed to handle all affected files Cancel The Scanner is closed without further action The affected files are left unchanged on your computer system Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 82 CK AVIRA en EJ Hp This page of the online help is opened via this button or link Warning Only execute the Cancel action in exceptional cases The affected files remain active on your workstation after you cancel It may cause serious damage on your workstation 5 2 6 Special features when malware is detected while Web Protection is inactive If you have disabled the Web Protection the System Scanner reports active malware it has detected via a slide up while scanning the system Prior to repairing your system you can create a restore
279. urfing time Click highlighted time fields or drag the left hand mouse button over the highlighted time fields gt Right click in a highlighted or unhighlighted area on a day s row to display a details window containing the defined interval for that day of the week Example Internet use blocked from 00 00 to 11 00 Related topics About Safe Browsing Safe Browsing configuration Role properties Usage duration 10 9 General 10 9 1 Threat categories Selection of extended threat categories Your Avira product protects you against computer viruses In addition you can scan according to the following extended threat categories Adware Adware Spyware Applications Backdoor Clients Dialer Double Extension Files Fraudulent software Games Jokes Phishing Programs that violate the private domain Unusual runtime packers By clicking on the relevant box the selected type is enabled check mark set or disabled no check mark Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 212 CK AVIRA T Select all If this option is enabled all types are enabled Default values This button restores the predefined default values Note If a type is disabled files recognized as being of the relevant program type are no longer indicated No entry is made in the report file 10 9 2 Advanced protection ProActiv Enable ProActiv If this option is enabled programs on your system are monitored and checked
280. uspect I Frames on a requested web page the I Frame is blocked An error message is displayed in the l Frame window Action on detection You can define the actions to be performed by Web Protection when a virus or unwanted program is detected Interactive If this option is enabled a dialog box appears when a virus or unwanted program is detected during an on demand scan in which you can choose what is to be done with the affected file This option is enabled as the default setting Show progress bar If this option is enabled a desktop notification appears with a download progress bar if a download of website content exceeds a 20 second timeout This desktop notification is designed in particular for downloading websites with larger data volumes If you are surfing with Web Protection website contents are not downloaded incrementally in the Internet browser as they are scanned for viruses and malware before being displayed in the Internet browser This option is disabled as the default setting Click here for more information Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 190 CK AVIRA TM Automatic If this option is enabled no dialog box in case of a virus detection appears Web Protection reacts according to the settings you predefine in this section as primary and secondary action Primary action The primary action is the action performed when Web Protection finds a virus or an unwanted program
281. utton to move a highlighted email address to a higher position If no entry is highlighted or the highlighted address is at the first position in the list this button is not enabled Down You can use this button to move a highlighted email address to a lower position If no entry is highlighted or the highlighted address is at the last position in the list this button is not enabled Cache The Mail Protection cache contains data regarding the scanned emails that is displayed as statistical data in the Control Center under Mail Protection Maximum number of emails in the cache This field is used to set the maximum number of emails that are stored by Mail Protection in the cache Emails are deleted oldest first Maximum days for an email to be stored The maximum storage period of an email in days is entered in this box After this time the email is removed from the cache Empty Cache Click on this button to delete the emails stored in the cache Footer Under Footer you can configure an email footer which is displayed in the emails you send This function requires activation of the Mail Protection scan of outgoing emails see option Scan outgoing emails SMTP under Configuration gt Mail Protection gt Scan You can use the defined Avira Mail Protection footer to confirm the sent email has been scanned by a virus protection program You also have the option of inserting text yourself for a user defined footer If you use both footer opt
282. ve mode as the action mode when a virus is detected see configuration section Mail Protection gt Scan gt Action on detection In interactive mode you can choose what to do with the email or attachment in the dialog box Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 90 CY AVIRA 5 7 1 Alert Detection Mail Protection Attention Detection Ea A virus or unwanted program was found What should happen with the email Detections Email from ats fakedomain avira Fri 26 Aug 2012 Eicar Test Signature Virus information Please select the action to be performed Deny access x 5 7 2 Detections Errors Warnings Messages and more detailed information about the emails in question will be displayed in the Detections Errors and Warnings tabs e Detections Object Email in question showing the name of the sender and the time the email was sent Detection Name of the detected virus or unwanted program e Error Messages concerning errors that occurred during the Mail Protection scan e Alerts Alerts relating to the affected objects 5 7 3 Options Move mail to quarantine do not send If this option is enabled the email together with all attachments is copied to Quarantine and is not sent The email remains in the outbox of your email client You Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 91 CK AVIRA nE receive an er
283. vira product Virus protection software Protection against malicious software You may receive the following information from the Windows Security Center with regard to your virus protection e Virus protection NOT FOUND e Virus protection OUT OF DATE e Virus protection ON e Virus protection OFF e Virus protection NOT MONITORED Virus protection NOT FOUND This information of the Windows Security Center appears when the Windows Security Center has not found any anti virus software on your computer P Virus Protection NOTFOUND Windows did not find antivirus software on this computer Antivirus software helps protect your computer against viruses and other security threats Click Recommendations for suggested actions you can take How does antivirus software help protect my computer Note Windows does not detect all antivirus programs Recommendations Note Install your Avira product on your computer to protect it against viruses and other unwanted programs Virus protection OUT OF DATE If you have already installed Windows XP Service Pack 3 and then install your Avira product or you install Windows XP Service Pack 3 on a system on which your Avira product has already been installed you will receive the following message Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 240 CY AVIRA FAQ Tips P Virus Protection OUT OF DATE D Avira Desktop reports that it might be out of date Click Rec
284. viruses are detected by Web Protection you will receive an alert if you have selected interactive option see the configuration section Web Protection gt Scan gt Action on detection In interactive mode you can choose what to do with the data sent by the web server in the dialog box Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 94 AVIRA T Alert Web Protection Attention Detection Ea A virus or unwanted program was found What should happen now Detections Object Detection http www eicar org download eicar com Eicar Test Signature Virus information Please select the action to be performed Deny access x Detection Errors Warnings Messages and detailed information relating to the viruses detected are displayed in the Detection Errors and Warnings tabs e Detection URL and the name of the detected virus or unwanted program e Error Messages about errors that occurred during the Web Protection scan e Alerts Warnings relating to the viruses that were detected Possible actions Note If a detection is a heuristic hit HEUR an unusual runtime packer PCK or a file with a hidden file extension HEUR DBLEXT in interactive mode only the options Move to quarantine and Ignore are available This restriction prevents the detected files which may be a false alarm being Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 95 CK AV
285. vterencsansiesicwaiboredeatnuinnguacunenedoa ima onnies niesi inikos tsiis 29 3 6 7 Configuring the heuristic detection level AHeAD ssss sssssssssssessssssssssssssssresssssesesssesesseeseseesess 31 3 6 8 Selecting extended threat categories ssssscscesceccscescescseesceccsssseccssessecessessecesseesceesseeseseeseeseeeees 32 3 6 9 Activating Sale BlOWSING dsiuscrumcrouscnmanescnass dou wanna minauaten 32 Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 3 CK AVIRA ruc 3 6 10 Assigning a PASS WOM sss cosstiesincovscavvicosadernvendveans onasunseatzeese sientnapendyscusenpabondovnnoabotobuasiononasszonauianibvancvionias 33 3 6 11 Starting a SGAN AME ISLA AGM issssssvensesscsenssssovennsssyeosansavenaaysevapnansonsoganndassannubijaannedupyaabanoaieanientoaent 34 2 Changing the instalation sass eccvsniwssoxtacevicesunersssauacececase easevasaweersnuniedtneaaeeenenenernpoataosvammunseaen 35 3 7 1 Changing an installation under Windows B cssserssisoresseiessersoosonsonovsoasonovsonsonenvonsoneotonsonentonsonenioseonens 35 3 7 2 Changing an installation under Windows 7 cscs svassenrsiacsnaisnissnansenevnns sinssonisins deatvntaenbsitarainvancnntsase 36 3 7 3 Changing an installation Under Windows XP esssesseesscesseenecssecnecessecuceessecuseessecuseesseeneeeeseenees 37 3 8 Uninstalling Avira Ultimate Protection Suite eeseesesseseessesesseesessessescescesessesseseessesesseese 37 3 8 1 Uninstallin
286. ws the name of the malware found Heuristic findings are identified with the abbreviation HEUR Source Shows the path under which the object was found Date Time Shows the date and time of the detection Detailed information File name Full path and file name of the object Quarantined object File name of the quarantined object Restored YES NO YES The selected object has been restored NO The selected object has not been restored Uploaded to Avira YES NO YES The object has already been uploaded to an Avira Malware Research Center web server for investigation by the Avira Malware Research Center NO The object has not yet been uploaded to an Avira Malware Research Center web server for investigation by the Avira Malware Research Center Operating system Windows XP The malware has been identified by an Avira desktop product Scan engine Version number of scan engine Virus definition file Version number of the virus definition file Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 137 R AV I RA Control Center Detection Name of the malware detected Date Time Date and time of the detection 7 3 12 Scheduler The Scheduler gives you the option of creating scheduled scanning and update jobs and adapting or deleting existing jobs The following job is created by default after installation e Scan job Quick System Scan enabled by default A weekly quick system s
287. y That is why the option is disabled as the default setting Note This option is only available with Windows Vista and higher Avira Ultimate Protection Suite User Manual Status 17 Dec 2013 164 CK AVIRA dentin Note This option should not be used if you are using third party tools that modify system files and adapt the boot or start screen to your own requirements Examples of such tools are skinpacks TuneUp utilities or Vista Customization Optimized scan When the option is enabled the processor capacity is optimally utilized during a System Scanner scan For performance reasons an optimized scan is only logged on standard level Note This option is only available on multi processor systems Follow symbolic links If this option is enabled System Scanner performs a scan that follows all symbolic links in the scan profile or selected directory and scans the linked files for viruses and malware Note The option does not include any shortcuts but refers exclusively to symbolic links generated by mklink exe or Junction Points generated by junction exe that are transparent in the file system Search for Rootkits before scan If this option is enabled and a scan is started the System Scanner scans the Windows system directory for active rootkits in a so called shortcut This process does not scan your computer for active rootkits as comprehensively as the scan profile Scan for rootkits but it is significantly quick

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