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Attix5 Pro Desktop & Laptop Edition User Manual

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1. displayed with a green tinted icon Bp Attix5 Pro V6 2 Copyright Attix5 All rights reserved Menu bar Toolbar Tabs Product Help Status bar ATTIX Menu bar and toolbar buttons All Backup Client functions can be performed from the menu bar Shortcuts to the most commonly used menu bar functions are also available on the toolbar and shortcut Control click menus Menu bar Each menu on the menu bar contains one or more options The tables below describe the Attix5 Pro options available Attix5 Pro menu Option Click the option to About Attix5 Pro Access the product information and support contact details Preferences Opens the Options and Settings dialog box that enables you to modify a range of Client settings For more information see Chapter 8 Options and Settings Hide Attix5 Pro Hides the Attix5 Pro application window Note This will not stop the Attix5 Pro service from running scheduled backups Quit Attix5 Pro Closes the Attix5 Pro application Click the option to Backup Now Initiate a Backup immediately Restore Switch to the Restore view in the Client Vv Tip For faster access to the Restore view click the Restore tab instead of using the File menu Calculate Size Determine the total size of the data included in the backup selection For more information see Determining the backup selection size in Chapter 5 Backups Attix5 Pro V6 2
2. ATTIX The Advanced Options page in the Options and Settings dialog box consists of the following areas Communications area Retries and Timeouts area Communications area Use secure SSL enabled connection for data transfer This option is selected by default enabling SSL encryption for Client to StorageServer data transfers Deselecting this option disables SSL encryption for data transfer This enhances transfer speeds but should only be done within a secure network environment i Notes Disabling this feature will only have an effect on security for the actual data transfer and not the encryption of the data on the Storage Platform Secure data transfer connections can only be disabled if the StorageServer has been configured to accept non secure connections If the StorageServer cannot accept non secure connections an SSL enabled connection will automatically be used instead Warning If you wish to disable SSL encryption please ensure that the backup environment is secure Retries and Timeouts area Number of Backup Restore attempts before cancelling By default the Backup Client tries to connect to the Storage Platform four times before cancelling the backup process You are advised to increase the number of attempts when using a slow Internet connection The backup will continue from the previous point of failure and not resend the entire backup Duration between connection retries By default if the connec
3. ATTIX You can use the Logging page in the Options and Settings dialog box to specify your logging preferences Modifiable logging settings include Level of detail included Date inclusion exclusion in time stamp Application log location and debug inclusion exclusion Log file retention period ye Account and Security Connections Backup Schedule 0 Backup Throttle O Display 0 Disk Usage Performance and Limits Logging Advanced Options a a Backup and Restore Logs You can specify the amount of detail and the content that should appear in the backup and restore log files Level of Detail All information HA H Include date in log file time stamp Application Log Log file backupservice log _ Log debug messages Automatic Log File Deletion You can specify that old log files be deleted after a certain amount of days Delete log files older than days 30 f Delete Older Logs Now 4 Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Logging page in the Options and Settings dialog box consists of the following areas Backup and Restore Logs Application Log Automatic Log File Deletion In this area you can specify the level of information to be included in the log files by selecting one of the options provided All information logs all messages Suppress detail Log warnings and errors logs only warnings and errors Select the Incl
4. Y Tip Should you wish to change the install location you can use the Change Install Location button Note At this point you may be prompted to provide a password to allow the installer to make the required changes to the operating system Supply your Mac username and password in the boxes provided and then click OK Standard Install on Macintosh HD Introduction Destination Sele This will take 26 9 MB of space on your computer Installation Ty Click Install to perform a standard installation of i i f iE a ng 1P Installation this software on the disk Macintosh HD Summa i a UL Vid unjam 2 a Change Install Location GoBack install A Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Step 4 of 4 Close the installer To close the installer Click Close PAN Ee n P SOs P Histalt AUX FEO The installation was completed successfully Introduction Destination Sele Summ The installation was successful The software was installed After clicking Close Attix5 Pro DL will be installed on the machine i Note After an auto update from a version prior to 6 2 to version 6 2 you will be asked to enter the Mac system password the next time you launch Attix5 Pro The auto update process cannot be completed unless you supply the system password r Pi enter Jc a Please enter your em pa
5. ATTIX Determining the backup selection size It is useful to determine the backup selection size before starting the backup process to avoid Over Limit errors i Note The Backup Client compares your backup selection size with the Backup Account limit specified by your Backup Administrator at the beginning of the backup process If the selection size exceeds the Account limit the backup process will stop and an Over Limit error message will be displayed To calculate the backup selection size A On the File menu click Calculate Size B Alternatively click the Size button on the toolbar Options Automate Help The Backup Selection Size dialog box that appears displays total size of your backup selection i e all files included for backup Backup set index prepared in lt Is Files and directories 0 Total size 0 bytes Warning If your backup selection size exceeds your Account limit you need to remove some items from the selection or ask your Backup Administrator to upgrade your Account limit To remove a file from the backup selection A Inthe Size dialog box point to file s icon and Control click The icon will turn red to indicate that it is excluded Note To exclude multiple files at once click a file name in the list hold down the Shift key and drag the mouse pointer to highlight the files Place the mouse point
6. Specify connection settings To specify the connection settings 1 In the Connection Settings area select I use broadband or another permanent network connection Click the Configure Proxy button Inthe Proxy Setup dialog box that appears select a proxy type 4 If Use SOCKSv5 Proxy or Use HTTP Proxy is selected fill in the Proxy Host and Proxy Port boxes 5 If login details are required select the Proxy server requires authentication check box and type the username and password in the boxes provided Click OK to close the Proxy Setup dialog box Click Next to move to the next step in the wizard ANO Account Setup Wizard What kind of connection do you have i f D Fa Select the type of connection that you use to connect to the Internet Connection Settings I use a modenmy dialup connection Q I use broadband or another permanent network connection Configure Proxy mmiminneentent essere eee ATTIX Pro Help Back Next gt Cancel N ia a Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Step 5 of 7 Schedule backup process Attix5 Pro can run backups on included files and folders either upon request manually or automatically This step enables you to set up a backup schedule 9 Tip It is advised to back up at night when the machine is running and the Backup Client is not in use The machine must be switched on at the time s specified for scheduled backups
7. The following options are available Memory Memory utilisation statistics from the last backup as well as overall memory usage to date Data Protected Information includes the number of files and directories included in the backup selection Disk Usage Free space availability for all local drives Line Speed Line Speed estimate to the Storage Platform determined by transmitting data for 10 seconds You can specify which checks to run by selecting or clearing the relevant check boxes in the Options area Use theShow Last Health Check button to see the last report You can Print and or Export the Health Check reports ATTIX To run a health check On the Tools menu click Health Check In the dialog box that appears specify which checks to run by selecting or clearing the check boxes next to the options Four checks are available see above Click the Start button to begin the health check process The Health Check dialog box appears displaying the progress of the health check until completion Health Check Completed Cache directory Applications Attix5 Pro app Contents Resources cache Database directory Applications AttixS Pro app Contents Resources Logs directory Applications AttixS Pro app Contents Resources logs Temp directory Applications AttixS Pro app Contents Resources toBackup Disk usage for f Total space 111 47 GE Free space 94 66 GB Checking line speed Test will be for 10s please wait Init
8. Copyright Attix5 All rights reserved ATTIX File menu continued Find Files in Backups Export Selection Tools menu Access the Find Files in Backups dialog box This box enables you to search for particular files in your backups For more information see Finding files in backups in Chapter 6 Restores Export a list of all backup inclusions and exclusions to an html file for future reference For more information see Exporting a selection report in Chapter 5 Backups Automatic Backups Account Setup Wizard Remote Management Health Check Snapshot gt Export Backup Snapshot Access the Backup Schedule settings in the Options and Settings dialog box Configure the settings in the Automatic Backups area to set up one or more automatic backups For more information see Scheduling automatic backups in Chapter 5 Backups Launch the Account Setup Wizard which enables you to change the Backup Account settings For more information see Account Setup Wizard in Chapter 3 Account setup Access the Remote Management Settings dialog box Using the settings available you can enable Remote Management of the Client via the SP Console For more information see Remote Management in Chapter 8 Options and Settings Access the Health Check dialog box Performing a Health Check enables you to highlight possible issues For more information see Health Check in Chapter 8 Opti
9. E Bie rr F FF FF All files included by profiling Filter applied by profiling Filter applied by profiling all items excluded Filter applied by profiling some items included by user Filter applied by profiling some items included and some items excluded by user Filter applied by profiling but items excluded by user Folder excluded by Global Filter All files excluded by profiling Plug in node not selected Some items selected by user All items selected by user All items selected by user some excluded All items excluded by user The Backup Administrator has included all the files contained in the folder All files will be backed up to the Storage Platform These inclusions cannot be changed by the Backup Client user The Backup Administrator has applied a filter to the folder This filter cannot be removed by a Backup Client user The Backup Administrator has applied a filter to the folder resulting in the folder being excluded from the backup selection This filter cannot be removed by a Backup Client user The Backup Administrator has applied a filter to this folder using profiling and some items have been manually included by the Backup Client user see Selecting data to back up earlier in this chapter The Backup Administrator has applied a filter to this folder using profiling Some items have been excluded and others included by the Backup Client user s
10. Log Temporary folders and the Selection Database to another location if there is limited space available on the drive where the Backup Client is installed Note Always keep these folders on the same drive volume If the Cache and Temp folders are placed on different drives it will hamper performance Temp Applications AttixS Pro app Contents Resources toBackup Cache Applications AttixS Pro app Contents Resources cache Logs Applications AttixS Pro app Contents Resources logs i Database Applications AttixS Pro app Contents Resources Cache Changed files are compared to the previous version to only transmit patches The longer files are kept in the cache the better the chance of transmitting patches instead of full copies Days to keep files in Cache 20 gt p Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Disk Usage page consists of the following areas Working Folders area Cache area If you have limited space on the drive running the Backup Client you can move the Cache Logs and Temporary folders as well as the selection database to another location The following locations are configurable in this area Temp Used as temporary workspace when the files are patched compressed and encrypted Cache Keeps a local compressed and encrypted copy of the selected files for a specified number of day
11. box and then click Find Search last backup local G Search through previous backups Storage Platform Search backup dates ral Limit number of results to Find Example If stats is searched for the Backup Client will display a list of all files in the last backup containing stats in the filename Y Tip Use the and wildcards for advanced search queries Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX To search for a file in previous backups 1 On the File menu click Find files in backups Alternatively click the Find button T 1 Pas Automate Help on the toolbar Type the file name or part thereof in the File name box Select the Search through previous backups Storage Platform check box If you wish to limit the search to particular dates select the Search backup dates check box and then use the Start date and End date boxes to specify a time period To limit the number of results that display select the Limit number of results to check box and then type a number in the box provided Click Find P Tip Use the and wildcards for advanced search queries j Y Note If Search backup dates is selected the backup date is used for the search instead of the file create or file modified date ATTIX To restore files from the Find Files in Backup dialog box 1 In the sea
12. but the Mac user does not need to be logged in To configure the Backup Client to run only manual backups 1 Clear the Daily automatic backups check box 2 Click Next to move to the next step in the wizard Warning This option is not recommended If an automated backup schedule is not created backups will have to be run manually Enabling automatic backups is strongly advised To schedule daily automatic backups 1 Select the Daily automatic backups check box In the Back up every day at box specify a backup time Click Next to move to the next step in the wizard or schedule additional advanced backups as described below a0 Account Setup Wizard Do you want to schedule automated backups f D Specify the daily and hourly backup schedule You are strongly recommended to enable automatic backups f Automatic Backups wi Daily automatic backups Back up every day at 19h00 Advanced Schedule Back up at the following times Week Day Additional Schedule Monday Backup time RA bod Y Tuesday 12 h00 Thureday Add dturday Delete ATTIX Pro Denon EEE Help Back zr h Ed l ATTIX To schedule advanced backups Select the Advanced Schedule check box In the Week Day area select a day on which a backup should be initiated Specify the time in the Backup time box Click the Add button to add the day and time to the Additional Schedule box R
13. data from previous backups 1 Click the Restore tab 2 Expand the Previous Backups node to connect to the Storage Platform and retrieve a list of all previous backup dates 3 Expand the relevant backup node and then click the folder directory containing the data 4 Include a single file by clicking the icon next to the file or by pointing to the file name Control clicking and then clicking Include Each included file is displayed with a green icon 5 Include an entire folder by pointing to the folder Control clicking and then clicking Include folder Each included folder is displayed with a green folder icon kr 6 Ifan entire folder is included but you wish to exclude a particular file or subfolder point to the file or folder icon and Control click and then click Exclude or Exclude Folder Excluded items are displayed with red icons amp or Included folders that have some files or subfolders excluded are green with a red tint i 7 Once all the files and folders to be restored are selected start the restore process by clicking Restore on the File menu or the Restore button on the toolbar For information on the restore options available see Restoring data below ATTIX Restoring data After you have selected the files and folders to restore you can start the restore process as described below To start the restore process 1 On the File menu click Restore Alternatively click the Restore button o
14. then modify its properties in the Edit filter box 3 Click OK Y Tip To add a new filter from within the Edit filters dialog box click the New button supply a name that describes the filter enter the file type s and then click OK To add a new filter via the Backup Selection tree Point to the folder icon Control click and then click New filter In the Filter name box type a name to be used in the Filters menu In the Filter box specify the file extensions to which the filter will apply Click OK eo The filter will be added to the Filters menu and you will be able to use it to include or exclude all files matching its criteria To remove filters from a folder Point to the folder icon and Control click Point to Filters Point to the name of the filter you wish to remove gt SS iS Clear the check mark next to the selection Include or Exclude To identify files and folders selected by filters Look at the icon state Files and folders included in the backup selection by filters display with icons containing blue check marks and Y ATTIX Some inclusions and exclusions are enforced at administration level on the Storage Platform This is called profiling For more information see Profiling in Chapter 8 Options and Settings Files and folders affected by profiling display with the following icons File inclusion Filtered file inclusion File exclusion Folder inclusion Filtere
15. 2 43 64 65 Backup Account 3 7 12 13 15 16 17 18 23 24 27 32 40 59 61 65 83 Backup Administrator 5 8 38 40 55 61 79 83 84 86 Backup Client 3 7 13 20 22 23 24 25 26 29 30 32 35 36 37 38 39 40 42 43 44 46 47 49 50 51 55 56 58 61 63 64 65 68 71 72 73 75 76 77 78 79 80 84 86 Backup Group 15 61 Backup Selection 3 7 26 29 32 33 34 36 37 38 40 41 42 54 69 71 73 80 83 Backup Service 71 Backup Throttle 3 66 67 backup time 20 21 43 cache 7 22 32 47 70 71 Client interface 3 24 25 Connection Settings 15 19 62 63 DMG 8 9 14 encryption key 17 18 59 61 83 84 Export 3 27 41 80 82 83 84 ATTIX filter 34 36 37 38 39 86 Global Filters 38 Graphical User Interface 3 13 24 28 36 Group create key 15 Group name 15 Health Check 4 27 80 81 82 Help 25 28 30 36 Hierarchical Storage Management 55 HTML 82 Icon Legend 28 36 37 38 39 install 3 7 8 9 10 11 12 15 22 Java 7 8 Last Backup node 47 48 Mandatory Patching 41 menu 13 15 16 25 26 28 33 34 36 40 41 42 43 48 49 51 52 58 79 81 83 84 86 Options and Settings 3 26 27 28 35 43 57 58 59 62 64 65 66 68 70 72 74 75 76 77 86 password 11 17 18 19 59 61 63 79 ATTIX Patching 71 Previous Backups node 47 48 profiling 4 35 36 37 38 41 61 86 P
16. 2 The Backup Client will connect to the Storage Platform and configure the Backup Account A message will be displayed to confirm that the Account was set up successfully 3 Click OK to close the message box 80 Account Setup Wizard Confirm your account settings j f O If the settings below are correct then click Next otherwise click Back to change your settings f Summary You have entered the following information AttixS Pro Username BACKUP ACCOUNT 01 Connection method Local Area Network Automatic backups Backup daily at 19h00 ATTIX Pro E o E o J Eo o o Help lt Back C net gt Canel Now that a Backup Account has been configured you have connected to an Account on the Storage Platform you can select the files and folders you wish to back up Attive Dra WC HD Oanrin A Attiv E A eEnAtoe racarisasr AttixS Pro V6 2 Copyright Attix5 All rights reserved ATTIX You can use the Graphical User Interface GUT to Select files for backup Launch backups Schedule automatic backups Find files in previous backups Restore files and folders from previous backups Opening the Backup Client interface To open the DL Client interface Click the Attix5 Pro icon in the Dock i Note The first time you open the Backup Client the Account Setup Wizard launches automatically For more information on creating a Backup Account see Chapter 3 Account setup Attix5 Pro V6 2 Cop
17. 23 Jan 2010 18 33 28 Message 18 43 20 05 Mac OS X 10 6 1386 Message 18 43 20 Preparing selection database Message 18 43 20 Initial file set prepared Backups will be stored on the Storage Platform and accessible via the Restore tab For more information on restoring data see Chapter 6 Restores Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Cancelling a backup Once a backup is in progress you can cancel the process via the Backup progress window or using the system tray icon To cancel a backup In the Backup progress window click the Cancel button A e O Backup Preparing backup Connecting to service Starting backup Initializing secure random generator Connecting to Storage Platform on 192 168 20 245 443 Server name Storage Platform AttixS Dev QA Initializing secure random generator Connecting to Storage Platform on 192 166 20 245 443 Server name Storage Platform AttixS Dev QA Building selection list Total selection 38 bytes in 2 files and folders The backup will be cancelled Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX By default the Backup Client tries to connect to the Storage Platform four times before cancelling the backup process If however the previous backup was not successful and a manual backup is initiated the Backup Client will display the prompt Do you want to resume the failed backup wit
18. 35 New files 0 0 0 KB comp 0 0 KB Mane sao TAG JE Dorms sod Fila Oe Oh ih FE Tip You can use the Up arrow Down arrow Page Up Page Down Home and End keys to navigate the log Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Changing log file settings You can specify your logging preferences on the Logging page in the Options and Settings dialog box Modifiable settings include level of detail included date inclusion exclusion in time stamp log file retention period For information on configuring the log file settings see Logging in Chapter 8 Options and settings BR itive Dra VA 5 Panwrinhkt A Attivk All rinhte rac Sa et AttixS Pro V6 2 Copyright Attix5 All rights reserved ATTIX To access the Options and Settings dialog box On the Attix5 Pro menu click Preferences Alternatively click the Options button on the toolbar The various options and settings are grouped in the left hand pane according to their functions Click an item on the left to view the full set of options related to that function W Example Click Advanced Options in the left hand pane to view all advanced options on the right 0 ORs Options and Settings Account and Security Advanced Options Connections Backup Schedule Communications Backup Throttle Display v Use secure SSL enabled connection for data transfer Recommended Disk Usage Warning This shoul
19. 5 All rights reserved Status bar This area displays the date and time of the last backup performed by the system ackup Jan 23 2010 4 10 58 PM ATTIX After installing Attix5 Pro Desktop amp Laptop Edition DL and creating a Backup Account you can tell the Backup Client which files and or folders to back up and which to ignore by creating a backup selection see Selecting data to back up below You can then start a backup manually or schedule automatic backups see Performing a manual backup and Scheduling automatic backups below i Note Any changes additions or deletions to included files and folders will be backed up intelligently with every manual or scheduled backup The following sections describe how to Select data to back up Use filters to specify files and or folders to be excluded from the backup selection Determine the backup selection size Start backups automatically and manually Cancel a backup Resume a failed or cancelled backup Selectin g data to back u p You can make your first backup selection or modify a backup selection at any time using the Backup Selection tab as described below To select files and folders for backup 1 Click the Backup Selection tab 2 In the Backup Selection tree navigate to the folder or directory containing the file or folder 3 Include or exclude files and or folders as described below Tip Once a file or folder is included in the backu
20. Attix5 Pro V6 2 User Manual for Mac OS X Your guide to protecting data with Attix5 Pro Desktop amp Laptop Edition C a ae Copyright Notice and Proprietary Information All rights reserved Attix5 2011 Trademarks Mac Leopard Snow Leopard and Lion are registered trademarks of Apple Inc ATTIX The following icons are used in this user manual i The information icon precedes important information W The example icon indicates a practical illustration of a process or procedure The hint icon indicates a suggestion or hint to guide or assist you with performing a _ task The warning icon provides a warning against potential mistakes and actions that could cause critical error ATTIX Contents Iiglepale lio ats p EETA NE E Te E E A E A E E A erent re er rr 5 PEO UCE OVO V raneren ESEA EEA EE EN EEEE EEE AEE A EA EAEE RAA EENE EAE 5 k Germa SNTE E EE E T 6 Ze ENSTATIT 7 System POC UME NMCMN Ss easenece sek cawesusecses 4 scecane lt sedenedsoen cose onaeoie lt eacaevecseeearceueaeees cedaeeen 7 MNO A PIO PE aarin AEE AA 8 Attix Pro Installer sees aq scereesctny cucienne nenak snna naiai A E A EAA aE SNA a A AN ATS AE 9 J ACCOUNT SOE ii creamer rinan rT EAIRT ENPTA 13 Setting Up a BACKUP ACCOUN i cecauneeeraashanneennettasenuenneeanaseranmntasenumisnentunareneenieanet 13 Account Setup WIZI iaa siana a a a Ga E a a ENa EAE 14 4 Graphical User
21. Interface GUL ccscscscsesseneneneseeseneneneneneseenenenenenses 24 Opening the Backup Client interface ccsecsessersecseseersessesearseseeneareuseesensensensens 24 The Client interface explained sags niticaret aievactenies bits one tebea dase pmtauanbansneranibite uaa tansacaciatoiees 25 PCAC ON WINGOW se cerepertve sn siesenciroandvitarcegieseaaeexxapenanaisveuiepust ANENE NAN NENEA AENA 25 5 Backups ccccccncscsceceneneneneeseneneneneneeneneneueneeeeneneueeeeeeneneueuessenenenenessenenees 32 HOW TO PACK UD ianen EEE E EE EE 32 Selecting data to back Up ccscsssesscsesrcesecsensersecsenserseseesearsuseeneareesesnesnenseneens 32 Determining the backup selection SiZe s ssesssnerssnsrrrnsrnrrsrnrnsrnrrernrrennrrennrnnns 40 Exporting a selection report nccatpeessuensannnuiwntonpaeeaassauninssactaunavnneeretonrasaeiaunnineses 41 Starting a backup manually ier4 ceanepanestancsesnaeannqaeva genera eraeunraninneveraunaanauewteneseinnese 42 Scheduling automatic backupS s ssssessssssssnerssnsrnnnernrrernrrsrnrnennrnennrnennrnennenne 43 Cancelling a backup ssssssessssssssssnnnssrnrrnnnrrnnnrnnnnrnrnernnnernrnernrnernrnennrnennrnrnnenne 45 Resuming a backup ss ssssesssrsrssrnrrsrnrrrrnrnrnnrnrnsrnnnnrnrnernrnernrnernrnennrnennrnennrnnnn 46 O RESONOS saniser EEEE EAE 47 FOW TO TO ONO augna paN antes AEDE ENEE TEETE EAEE E ANAN EENE EEN EO A AA 47 Selecting data to restore s ssesssserssnsrrrnsrrrnnrurnnrnennr
22. P ACCOUNT 01 Account password CET Minimum 4 characters Confirm password TILLI Please choose an encryption key of 8 characters or more that will be used to encrypt your backups on the server Note If you lose this key you will not be able to restore your data so write it down and store it somewhere safe Encryption key CE Minimum amp characters ATTIX Pro Gur Gn GD Co F Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX To specify the new Account details 1 In the Backup Account name box type an Account name that consists of a minimum of 4 characters 2 In the Account password box type a password that consists of a minimum of 4 characters 3 Inthe Confirm password box repeat the Account password entered in the Account password box above 4 In the Encryption key box type an encryption key that consists of a minimum of 8 characters 5 Click Next Warning Disaster recovery is not possible without the encryption key Please ensure that this key is kept in a safe place THE ENCRYPTION KEY IS NOT STORED ON THE STORAGE PLATFORM AND CANNOT BE RECOVERED OR RESET IF LOST ANO Account Setup Wizard Enter the existing account details s D Supply the Backup Account details that you want to reconnect to f i Account Details Backup Account name BACKUP ACCOUNT 01 Account password sss cial ATTIX Pro SS Se E i Help i lt Back Cancel ATTIX Step 4 of 7
23. To change your Backup Account settings click the Run Setup Wizard button For more information see Account Setup Wizard in Chapter 3 Account setup Warnings Changing the encryption key involves intensive processing on the Storage Platform and may take several minutes You should avoid doing this unless the encryption key has been compromised Disaster recovery is not possible without the encryption key Please ensure that this key is kept in a safe place THIS ENCRYPTION KEY IS NOT STORED ON THE STORAGE PLATFORM AND CANNOT BE RECOVERED OR RESET IF LOST In the Security Settings area you can select whether or not the Backup Client should remember the Backup Account password when running a backup or a restore There are three options available Remember password for backup and restore The Backup Client remembers the Backup Account password when doing a backup or restore This is the default setting Prompt for password on restore The Backup Client prompts for the Backup Account password during the restore process Prompt for password to open the Backup Client and to restore The Backup Client prompts for the Backup Account password when opening the Backup Client and the Restore tab ATTIX Connections You can use the Connections page in the Options and Settings dialog box to Modify Storage Platform connection settings Enable disable configure proxy server details ere Options and Settings Account and Secur
24. ch cases please consult your Backup Administrator for further details about archived backups You can access archived data by requesting that your Backup Administrator import the HSM data to the Storage Platform Once the data has been imported it will be available for restore in the same manner as all other backups ATTIX The Backup Client logs all backup and restore processes and their results in log files that you can view on the Logs tab The following sections describe how to access log files and modify their settings Accessing log files The Logs tab in the Backup Client provides detailed information about each backup and restore An additional toolbar button appears when the Logs tab is opened the Summary button Use the button to view only errors and warnings and the last 14 lines in the log file Attix5 Pro V E Backup Selection Restore Jgs 23 Jan 2010 19 01 37 23 Jan 2010 19 00 02 Errors and warnings 23 Jan 2010 18 45 33 Warning 18 45 34 The Storage Platform is using a temporary certific Warning 18 45 34 The Storage Platform is using a temporary certifia 23 Jan 2010 18 45 24 23 Jan 2010 18 45 08 23 Jan 2010 18 44 56 Last few lines of log file 23 Jan 2010 18 44 39 23 Jan 2010 18 43 19 Message 18 45 35 Technical Data 23 Jan 2010 18 33 28 Message 18 45 35 Backup prepared in 00 00 00 Message 18 45
25. ckup button on the toolbar Q Backup The Backup dialog box appears and displays the progress of the backup 80 8 Backup Backup successfully processed on server 0 minutes 1 seconds total transfer time Updating local cache Cleaning up cache Doing monthly cache cleanup Cleaning up temporary files 2 To close the Backup Client after the backup process has started click the Hide button This will not cancel the backup process and the Backup Client can be re opened at any time to view the progress of the backup Y Tip To view backup logs click the Logs tab Backup log dates are displayed in blue ATTIX Scheduling automatic backups Automatic backups are usually enabled and configured during the Account Setup process see Step 5 of 7 Schedule Backup Process in Chapter 3 Account Setup but you can enable and schedule them at any point in time using the Options and Settings dialog box To schedule daily automatic backups 1 On the Attix5 Pro menu click Preferences Alternatively click the Options button on the toolbar In the Options and Settings dialog box click Backup Schedule Select the Daily Automatic Backups check box and then specify a backup time in the Back up every day at box 4 Click OK To schedule advanced backups On the Attix5 Pro menu click Preferences In the Options and Settings dialog box click Backup Schedule Select the Advanced Schedule check box In the Week Day bo
26. cluded in the backup selection neither included nor excluded The Backup Client user has included the file in the backup selection The Backup Client user has applied a filter to the parent folder or directory That filter has included the file in the backup selection The Backup Client user has excluded the file from being backed up to the Storage Platform The Backup or Storage Platform Administrator has excluded this file or its file type Files displaying this icon will not be backed up to the Storage Platform The Backup or Storage Platform Administrator has included this file or file type Files displaying this icon will be backed up to the Storage Platform and cannot be deselected from within the Backup Client Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Icon legend continued i N t Attix5 Pro V6 2 Copyright Attix5 All rights reserved Included by profiling filter Included by profiling Included by profiling filter Excluded by profiling Folder not selected Some files selected by user All files selected by user All files selected by user some excluded All files excluded by the user Filter applied by user Filter applied by user some excluded The Backup or Storage Platform Administrator has applied a filter to the parent folder or directory That filter has included the file in the backup selection Files displaying this icon cannot be
27. compress and encrypt files during the backup process If you use the computer at the same time you may experience some performance deterioration To lessen this effect you can lower the Processor Usage Warning If you use the highest Processor Usage setting it will affect machine s performance during the backup Disk Access is another setting that you can modify to limit performance deterioration If you use the High setting the Backup Client will continuously use all available disk access to read and write to the disk ensuring that the process completes as quickly as possible The process will take longer if this setting is lowered but other disk intensive applications will perform better Select the Restrict size of each backup MB check box and specify a maximum value to limit the total amount of data that may be transmitted to the Storage Platform during each backup i Note If this option is enabled it may take several backups before all files are transmitted to the Storage Platform This feature is especially useful when using a slow _ Internet connection and there are problems with transmitting large backups Cycle backup process You can use this setting in conjunction with the backup size restriction to cycle backups successively until all data included in the backup selection has been transmitted to the Storage Platform This setting can only be enabled if a backup size restriction has been specified Logging
28. d you can specify the proxy server details in the relevant boxes ATTIX Backup Schedule You can use the Backup Schedule page in the Options and Settings dialog box to Enable disable daily automatic backups Create advanced automatic backup schedules Configure Backup Client reactions to skipped backups Account and Security O Connections Backup Schedule Automatic Backups O Backup Throttle Display Eil Daily automatic backups Disk Usage Back up every day at 19h00 Performance and Limits Logging O noed 2 Backup Schedule Back up at the following times Week Day Additional Schedule Monday Tuesday Wednesday Thursday Friday Saturday Sunday Skipped Backups Display a warning after skipped backups Warn after 4 days when online Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Backup Schedule page consists of the following areas Automatic Backups area Skipped Backups area Automatic Backups area In this area you can enable or disable automatic backups 9 Tip Daily automatic backups are enabled by default unless disabled during the Backup Account setup If disabled you can enable it by following the instructions below To enable automatic backups 1 Select the Daily automatic backups check box 2 Specify a time in the Backup every day at box 3 Click Ok i Note If a backup is scheduled to occur between 19hoo and o7hoo the Backu
29. d folder inclusion FRUTI DO Folder exclusion i Note Profiled selections cannot be modified from within the Backup Client and can only be changed on the Storage Platform For more information please refer to the Attix5 Pro Storage Platform Console User Manual Icon legend ATTIX On the Backup Selection tab each file and folder is displayed with an associated icon The colour of the icon indicates the file or folder s backup selection status For more information on backup selections see Selecting data to back up earlier in this chapter E My Computer K Ey documents H EF m H EF ssh E7 Trash b Xcode x Filename Size Date EF m 2010 je ta ssh 2005 E7 Trash 2010 Xcode 2010 IO AttixSLogs 2004 LO Desktop 2010 Restore Logs The following icon legend lists the Attix5 Pro icons and the statuses they indicate You can access this legend by clicking Icon Legend on the Help menu Note For more information see Profiled selections in Chapter 4 Graphical User Interface GUI and Plug ins in Chapter 9 Plug ins Icon legend G File not selected G Selected by user Ti Selected by user filter Excluded by user E Excluded by administrator 6 Included by profiling The file exists in the folder or directory but is not in
30. d only be disabled to enhance transfer speeds after the network has been confirmed to be secure Performance and Limits e O Logging Retries and Timeouts A Advanced Options Number of Backup Restore attempts before cancelling 04 Duration between connection retries seconds 60 Socket timeout seconds 60 a gt Gok camel Heip ft Warning The Options and Settings dialog box controls advanced features in the Backup Client Please read through this section carefully before changing any settings Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Incorrect settings could cause critical errors Account and Security You can use the Account and Security page in the Options and Settings dialog box to Update Account information Change your password encryption key or Backup Account properties Modify Client security settings ANO Options and Settings f Account and Security Account and Security Connections Backup Schedule Account Information O Backup Throttle Display Backup Account ATTIX5S MAC MINI LOCALAA 1 Backup Group A SP OWNER RESELLER A BACKUP ACCOUNTS Disk Usage Storage Platform 192 168 20 215 Performance and Limits Your current account limit is 1024 MB Logging Advanced Options Click on Retrieve Settings to connect to the Retrieve Settings Storage Platform and retrieve the account settings r Acco
31. d to the Storage Platform You can use this feature to reduce the initial backup window if there is a large amount of data to be transferred typically over a slow Internet network connection A similar procedure enables you to restore a large amount of data e g during a disaster recovery i Note A snapshot backup uses Blowfish 448 encryption and the backup encryption key to encrypt the data Warnings This procedure should only be performed with the assistance of the Backup Administrator Ensure that you have an active Backup Account Before beginning the Backup Snapshot process it is best to perform a test backup transferring only a small amount of data to ensure that the StorageServer connection is successful To export a Backup Snapshot 1 On the Tools menu point to Snapshot and then click Export Backup Snapshot Select The next backup must be a Snapshot backup Specify a destination in the box provided Click OK Initiate a backup 2 2 The Snapshot data is now stored in the location specified in step 3 above and can be moved to the Storage Platform The Backup Administrator can then import the snapshot data to the StorageServer using the Storage Platform Console For more information please refer to the Storage Platform Console User Manual i Note The Backup Account will be disabled at this point to ensure that the Snapshot data is the most recent Once the data has been successfully imported to th
32. deselected or excluded from within the Backup Client The Backup or Storage Platform Administrator has included this file or file type Files displaying this icon will be backed up to the Storage Platform and cannot be deselected from within the Backup Client The Backup or Storage Platform Administrator has applied a filter to the parent folder or directory That filter has included the file in the backup selection Files displaying this icon cannot be deselected or excluded from within the Backup Client The Backup or Storage Platform Administrator has excluded this file or its file type Files displaying this icon will not be backed up to the Storage Platform and cannot be included in the backup selection from within the Backup Client The folder exists in the directory but it is not included in the backup selection The Backup Client user has included some files in the backup selection The Backup Client user has included all files in the backup selection The folder contains no unselected files Each file is either included or excluded The Backup Client user has excluded all files in the folder from being backed up to the Storage Platform The Backup Client user has applied a filter to the folder The filter has included one or more files within the folder The Backup Client user has applied a filter to the folder that has included and excluded files within it ATTIX Icon legend continued T
33. e Storage Platform the Account will be enabled automatically and backups can proceed as usual ATTIX The Restore Snapshot feature enables you to restore large amounts of data from a locally connected device to a machine via the Backup Client 1 Notes Before you can perform the steps outlined below the snapshot data needs to be exported from the StorageServer to a mobile storage device by a Backup Administrator For more information please refer to the Storage Platform Console User Manual A snapshot restore uses Blowfish 448 encryption and the backup encryption key to encrypt the data To restore data from a Snapshot 1 Connect the mobile storage device containing the snapshot data to the Client machine or to a Local Area Network so that it has access to the Client machine 2 Onthe Tools menu point to Snapshot and then click Import Restore Snapshot 3 Select whether you wish to restore the data from a disk drive or recovery server a If restoring from disk select the Show Restore Snapshot s in Restore panel check box and then specify the path to the data in the Snapshot location box Warning The default snapshot location specified is Backups Import Snapshot Restore If you wish to use this location you need to create the folder structure on the machine and then paste the snapshot data onto the Snapshot Restore folder This folder is not created automatically Alternatively you can use the Browse button to bro
34. e next backup i Note The Backup Client will log the message Doing monthly cache cleanup once a month This maintenance task is to ensure that there are no redundant files in the Cache ATTIX Performance and Limits You can use the Performance and Limits page in the Options and Settings dialog box to Increase decrease Backup Client processor usage Increase decrease Backup Client disk access usage Restrict backup size b G Account and Security O Connections Backup Schedule Processor Usage amp Disk Access Backup Throttle O Display Disk Usage Performance and Limits If you experience any performance deterioration during the backup process you can lessen this effect by lowering the processor usage and disk access of the Backup Client Processor Usage Advanced Options Limits This section allows you to manipulate the data transfer during the backup process if you have to limit the transfer in any way 4 Restrict size of each backup MB 10 al Cycle Backup process until all selected data has been transferred The backup process will be repeated until the complete backup has been transferred to the Storage Platform Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Performance and Limits page consists of the following areas Processor Usage amp Disk Access area Limits area The Backup Client uses a fair portion of available processor power to patch
35. e wizard at a later stage via the Tools menu this step will not display as the Storage Platform settings will already have been configured To specify the Storage Platform connection settings 1 In the Storage Platform address box type the IP address or DNS name of the Storage Platform where the Backup Account resides 2 In the Group name field specify which Backup Group the Account belongs to 3 In the Group create key field specify the preconfigured Group create key for the applicable Group If you do not have access to this key please contact your Storage Platform administrator i Note This key is case sensitive 4 Once all the correct settings have been entered click Next 80 Account Setup Wizard Enter the Storage Platform connection settings i f D Please contact your backup administrator it you do not have the required information f Storage Platform Settings Storage Platform address 192 168 20 215 Group name A SP OWNER RESELLER A BACKUP ACCOUNTS ATTIX Pro Hep lt Back reem canel Help Back Newt gt Cancel Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Step 2 of 7 Create or connect to a Backup Account i Notes d This wizard step is typically the first to be displayed if you access the wizard via the Tools menu You can select I want to connect to an existing Backup Account to Connect to an Account that has been opened for use by thi
36. ee Selecting data to back up earlier in this chapter Items in the folder have been included using filters see Using filters earlier in this chapter The folder has been excluded using Global Filters The Backup Administrator has excluded all files in the folder These excluded files cannot be included by a Backup Client user The plug in exists but is not selected for backup to the Storage Platform The Backup Client user has selected some of the items in the plug in for backup to the Storage Platform The Backup Client user has selected all items in the plug in for backup to the Storage Platform The Backup Client user has included and excluded items in the plug in The Backup Client user has excluded all items in the plug in from being backed up to the Storage Platform Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Icon legend continued eon me e O E Filter applied by user The Backup Client user has applied a filter to the plug in specifying that certain file types must be included for backup to the Storage Platform Ea Filter applied by user The Backup Client user has applied a filter to the plug in some excluded specifying that certain file types be included for backup to the Storage Platform but some items have been excluded either through the use of an exclusion filter or by manual exclusion Attix5 Pro V6 2 Copyright Attix5 All rights reserved
37. epeat the steps above until you have added all desired schedules to the Additional Schedule box 6 Click Next to move to the next step in the wizard ee nS AnG Account Setup Wizard Do you want to schedule automated backups 3 D Specify the daily and hourly backup schedule You are strongly recommended to enable automatic backups f Automatic Backups Eil Daily automatic backups Back up every day at 19h00 W Advanced Schedule Back up at the following times Week Day Additional Schedule Monday Backup time Sunday 12h00 Tuesday 12h00 Saturday 12h00 Wednesday Thursday Friday Saturday Delete Sass Hl ATTIX Pro ie p ra h i hy Help lt Back Next gt Cancel _ esl ee a Attix5 Pro V6 2 Copyright Attix5 All rights reserved Step 6 of 7 Specify working folder locations ATTIX Under normal circumstances the default Temp Cache Logs and Database folder locations can be accepted and you can click Next without making any modifications If however the drive on which the Backup Client is installed has limited space available you can move the folders and selection database to another location Warning Please ensure that these folders are located on a drive with sufficient free space To change the temp cache logs and or database folder locations 1 Click the Browse button next to the appropriate box e g Temp and t
38. er over the selection Control click and then click Exclude B Alternatively on the Backup Selection tab deselect or exclude files or folders that are currently selected for backup For more information see Selecting data to back up in Chapter 5 Backups ATTIX After creating a backup selection you can export a list of all backup inclusions and exclusions to an html file for future reference The selection report will specify Files and folders included in the backup Files and folders excluded from the backup How each item was selected user selected filters profiling or mandatory patching Where each item is located on the machine The total number of items in the backup selection To export a selection report 1 On the File menu click Export Selection 2 In the Save As dialog box select the location in which to save the file type a file name in the File name box and then click Export The file will be saved to the specified location and can be viewed in any Internet browser ATTIX Starting a backup manually P Tip It is recommended that you run a backup manually after creating your backup selection to ensure immediate data transmission to the Storage Platform Thereafter automatic backups will ensure hassle free continuous backups For more information see Scheduling automatic backups later in this chapter To start a backup manually 1 On the File menu click Backup Now Alternatively click the Ba
39. erved ATTIX Restoring a backup selection By default with every backup performed a copy of the backup selection is saved on the Storage Platform For more information on backup selection see Selecting data to back up earlier in this chapter This enables you to restore not only your backed up files and folders but the selection you used to back them up as well i Note This is especially useful in disaster recovery cases as it enables you to restore your entire backup setup to perform exactly as it did at the last backup To restore a backup selection 1 Click the Restore tab 2 Expand the relevant backup folder and then click the Workspace node a Backup Selection Logs i Backups Filename VF Size Date y E 23 Jan 2010 18 45 34 backupset cml 1 KB 23 01 2010 06 Ea b EF Users k Workspace 3 Inthe right hand pane click the icon next to the name of the backup set to include it for restore Include the backupset xml entry Exclude Deselect Click the Restore button on the toolbar 5 Select the appropriate restore options See Selecting data to restore earlier in this chapter 6 Click OK The backup selection will be restored to the location specified in the restore options Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Restoring archived data Attix5 Pro allows Backup Administrators to archive Backup Clients da
40. h a 30 second countdown Click Yes to instruct the Backup Client to try to continue from where the process failed during the previous backup Click No to initiate a new backup or Cancel to return to the Backup Client application window You can only resume a backup if the backup completed the Processing stage A new backup will be initiated automatically after the countdown has elapsed ATTIX On the Restore tab you can browse a tree structure representation of all successful backups and their files and folders How to restore The following sections describe how to select data to restore start the restore process and search for specific backed up files Selecting data to restore On the Restore tab the Restore tree gives you access to backed up files via two main nodes Last Backup and Previous Backups Logs T ss E Backups Filename Y Size Date y Last Backup 23 Jan 2010 18 4 G backupset xml 1 KB 23 01 2010 06 Backup Selection b Users k Wo rkspace b attixs Y Previous Backups b O 23 Jan 2010 18 45 21 b b 23 Jan 2010 18 45 05 b O 23 Jan 2010 18 44 53 23 Jan 2010 18 44 36 W 23 Jan 2010 18 43 16 23 Jan 2010 18 33 26 P TF TF The Last Backup node contains the file folder structure of the last successful backup and displays the date and time it occurred in parentheses i Note Restores done from the Last Backup node are typically faster than those do
41. hen select a different location for that folder Repeat step 1 above until all folder locations are correctly specified Click Next to continue with the installation process A Warning The Cache and Temp folders must reside on the same drive volume 8000 Account Setup Wizard Do you want to modify the default working folders You can move the Cache Log Temporary folders and the Selection Database to another location if there is limited space available on the drive where the Backup Client is installed Working Folders Note Always keep these folders on the same drive volume If the Cache and Temp folders are placed on different drives it will hamper perform Temp Applications AttixS Pro app Contents Resources toBackup Cache Applications AttixS Pro app Contents Resources cache Logs Applications AttixS Pro app Contents Resources logs Database Applications AttixS Pro app Contents Resources ATTIX Pro a Browse amamana snm na 3 Browse SA Browse D N Browse D Help 5 lt Back X Next gt Cancel 4 V gt aici Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Step 7 of 7 Confirm configuration and exit the wizard In the final step of the Account Setup Wizard a Summary screen displays a list of the configured settings To confirm the Setup information 1 Read and verify that the information is correct and then click Next
42. ializing secure random generator Connecting to Storage Platform on 192 168 20 215 443 Server name Storage Platform Attix5 OA Logging in to file server Connecting to Storage Platform on 192 168 20 215 8443 Server name Storage Platform AttixS Dev OA User authenticated Block size sent 2 048 bytes Bytes sent 102 81 MB Total time 10009ms Connection speed estimate 10 28 MB s Health check complete 4 When the message Health check complete displays click Ok Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Health Check results display in a new dialog box with options to print export to HTML and export to CSV HeabbuGhecksResults eno Health Check Results Healthcheck start time Sat Jan 23 19 17 12 SAST 2010 Healthcheck end time Sat Jan 23 19 17 24 SAST 2010 Healthcheck duration 125 Memory Memory stats last backup Lowest free 5 78 MB Highest total memory 37 72 MB Maximum memory setting 126 81 MB Memory stats to date Lowest ever free memory 1 35 MB Highest ever total memory 37 72 MB Highest ever maximum memory setting 126 81 MB Data Protected print ExporttoHTML Exporttocsv 4 I K a a iniieeeameee Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Backup Snapshot feature enables you to create a backup of all items included in your backup selection and send it to a disk drive This Snapshot data can then be move
43. it receives a list of all profiled settings These changes are implemented in the Backup Client You can however _ connect to the Storage Platform and update profiled settings manually To update profiled settings manually 1 On the Attix5 Pro menu click Preferences 2 On the Account and Security page of the Options and Settings dialog box click the Retrieve Settings button The Backup Client will retrieve any profiled settings from the Storage Platform and update its options and settings accordingly i Note Profiled settings are greyed out and cannot be modified from within the Backup _ Client Inclusions exclusions applied by profiling are displayed with yellow icons in the Backup Client File icons Included file File included by filter t3 Excluded file Folder icons L Included folder Ls Folder included by filter LB Excluded folder 10 Reference Keyboard shortcuts and hotkeys a aon F5 Refresh active window SPACEBAR x2 Exclude selected file folder SHIFT 4 V Select multiple files NY Select previous item or scroll down if you are in the Logs tab Page Down Scroll down one page End Scroll to the end of the page if you are in the Logs tab Account limit 40 61 Account Setup Wizard 3 13 14 23 24 27 61 Additional Schedule 21 43 Advanced Options 4 58 76 77 Advanced Schedule 21 43 65 antivirus software 8 Automatic Backups 3 6 20 24 27 32 4
44. ity Connections Connections Backup Schedule O Backup Throttle Display Disk Usage Performance and Limits Logging Advanced Options Connection Settings Use this section to change your connection settings These settings were configured in the Setup Wizard during the installation process lL Use dial up connection Dial up Settings ee Proxy Server If you use a proxy server for your Internet connection you will probably have to supply the same proxy server information in the Backup Client Mo proxy O Use HTTP proxy C Use SOCKSV5 Proxy Proxy Host Proxy Port 10080 Proxy server requires authentication Username Password Ge Coes Ger Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Connections page consists of the following areas Connection Settings area Proxy Server area In this area you can change the type of connection that the Backup Client uses to connect to the Storage Platform You can choose between a network or dial up connection i te The Dial up Settings button is enabled if you select Use dial up connection Click this button to select an existing dial up connection configured on the computer and _ then supply the username and password for that Internet connection In this area you can specify whether or not the Backup Client should connect to a proxy server when connecting to the Internet If you select that it shoul
45. lar file or subfolder point to the file or folder icon and Control click and then click Exclude or Exclude Folder Excluded items are displayed with red icons or F Folders that have been included but have some files or subfolders excluded are green with a red tint L You can use filters to automate file selection based on file types Once you have selected all files to be included and excluded it may be useful to check the size of your backup selection before initiating your first backup For more information see Using Filters later in this chapter Note Some directories and their contents are forcefully excluded from the backup i V i selection On Mac machines these are the dev and proc directories ATTIX Using filters You can use filters to automate file inclusions or exclusions within a folder based on file types W Example A pdf filter will include or exclude all PDF files within a folder as well as any new PDF files that are added to that folder later To apply a predefined filter to a specific folder In the Backup Selection tree point to the folder icon and Control click Point to Filters Point to one of the available filters in the list e g MS Office documents Click Include or Exclude 2 Po To modify an existing filter 1 Inthe Backup Selection tree point to the folder icon and Control click point to Filters and then click Edit filters 2 Select one of the filters and
46. le step by step manner These steps also make it possible to undo previous operations by navigating backward G Note Some of the settings encountered in the installer may have been removed when the DMG was created Furthermore the installer may contain additional steps Please read each window carefully before continuing Step 1 of 4 Welcome The Welcome page will outline the task to be performed To start the installer Click Continue Welcome to the Attix5 Pro Installer Introduction Destination Selet You will be guided through the steps necessary to install this software Installatior D installations y F gt A Summa nyt peasy aunque E a tare cA Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Step 2 of 4 Select an install destination To select a destination for the DL application files and folders 1 Select the disk on which you wish to install DL 2 Click Continue Select a Destination Select the disk where you want to install the Attix5 Pro software Introduction Destination Sele Installation a Installatian Ss nf h N Summa Y _ Macintosh HD 98 07 GB free 119 69 GB total A s TL Installing this software requires 26 9 MB of space Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Step 3 of 4 Install To begin the DL installation Click Install
47. n the toolbar O A gt Y Backup Sire Automate The Restore dialog box will prompt you for a restore location Save files in O Original location Folder Users attix5 Restore Browse 2 Select Original location to restore the files to the same location that they were backed up from or select Folder and then browse to a new location Warning If Original location is selected the restored files will overwrite any existing files with the same name in that location A warning will however be displayed before the Backup Client overwrites any files In the Options area specify the restore options Options Fal Recreate directory structure Fal Restore empty folders Overwrite files _ Use compression faster over the Internet For more information on restore options see the Restore options table below 3 Click OK ATTIX Restore options By default the folder structure is recreated in the Restore Recreate directory structure Restore empty folders Overwrite files Use compression folder To specify that all files be restored to one location clear the Recreate folder structure check box G Note If restoring files from different folders with the same file names you need to recreate the folder structure to prevent overwriting the files To restore all em
48. ne from the Previous Backups node as the Backup Client may be able to retrieve the data from the cache instead the Storage Platform When you expand the Previous Backups node the Backup Client retrieves the list of previous backups from the Storage Platform and displays them in the tree Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX To select and restore data from the last backup 1 Click the Restore tab Expand the Last Backup node to view the files folders Include a single file by clicking the icon next to the file or by pointing to the file name Control clicking and then clicking Include Each included file is displayed with a green icon 4 Include an entire folder by pointing to the folder Control clicking and then clicking Include folder Each included folder is displayed with a green folder icon a 5 If an entire folder is included but you wish to exclude a particular file or subfolder point to the file or folder icon Control click and then click Exclude or Exclude Folder Excluded items are displayed with red icons amp or F Included folders that have some files or subfolders excluded are green with a red tint ba 6 Once all the files and folders to be restored are selected start the restore process by clicking Restore on the File menu or the Restore button on the toolbar For information on the restore options available see Restoring data later in this chapter To select and restore
49. nt of free space equal to the Backup Account limit The local cache can be as large as the total size of all files included in the backup selection W Example A file inclusion of 100 MB needs up to 100 MB extra disk space for the cache Other Minimum video requirements 800 x 600 Resolution 256 colours ATTIX The DL DMG file contains pre configured information to make installing DL quick and easy i Note The options available during the installation process depend on the settings Pae by the administrator when the DMG file was created These options range from advanced install settings to specifying the install location A Pre installation warnings Ifrunning antivirus software please ensure that all Attix5 Pro folders are excluded from being scanned to avoid data corruption Both antivirus software scans and backup processes are resource intensive It is advised not to run a backup and virus scan at the same time as this will significantly decrease machine performance Java is not included with installations of MAC OS X 10 7 For Attix5 Pro V6 to function as intended Java must be installed before Attix5 Pro V6 To install Attix5 Pro DL 1 Runthe DMG file 2 Run the PKG file 3 Inthe Attix5 Pro Installer that appears follow the steps to completion See below ATTIX Attix5 Pro Installer The Attix5 Pro Installer typically consists of four steps to guide you through the installation in a simp
50. ons and Settings Access the Export Backup Snapshot dialog box which enables you to configure the next backup to be a Snapshot backup to a specific location For more information see Backup Snapshots in Chapter 8 Options and Settings Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Tools menu continued Click the option to Snapshot gt Import Restore Access the Import Backup Snapshot dialog box which enables Snapshot you to configure Restore Snapshot settings For more information see Restore Snapshots in Chapter 8 Options and Settings View menu Click the option to Language gt Access the GUI language options available English German Default Click the option to Icon Legend Access a list of the icons used in the Attix5 Pro Client and the statuses they indicate Product Help Access the Product Help Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Tabs Restore E Logs My Computer l Filename Ay Size Date My documents _ fseventsd 2010 01 2 HF me IO Spotlight v100 2009 01 1 a Trashes 2009 09 0 E ssh vol 2009 05 1 There are three tabs available in the Backup Client Backup Selection This tab displays the files and folders on the computer enabling you to select the items to be backed up For more information see Selecting data to back up in Chapter 5 Backups Restore Use this tab
51. p Client will choose a random time in that period to transmit the data This ensures that the network is not overburdened by multiple Backup Clients all attempting to back up at the same time To disable automatic backups not recommended 1 Clear the Daily automatic backups and Advanced Schedule check boxes 2 Click Ok to close the Options and Settings dialog box Warning This option is not recommended If an automated backup schedule is not created backups will have to be run manually Enabling automatic backups is strongly advised For detailed instructions on how to enable and schedule automatic backups see Scheduling automatic backups in Chapter 5 Backups Skipped Backups area In this area you can specify what action the Backup Client should take in the event of skipped backups The following options are available Do not display a warning Warn after 4 days when online Warn immediately when online ATTIX Backup Throttle The Backup Throttle page in the Options and Settings dialog box enables you to specify the Client s bandwidth usage speed limits You can do this by creating a backup throttle schedule Backed up data will then only be transferred at the specified speed limits during each interval G Account and Security O Connections O Backup Schedule Backup Throttle O Display O Disk Usage O Performance and Limits Logging Advanced Options Speed Limits Specify one or more speed limi
52. p selection any modifications to it will be backed up automatically Warning If you have limited space on the drive running the Backup Client it is recommended that you move the Cache Logs and Temporary folders as well as the selection database to another location To include an individual file ATTIX In the Backup Selection tree navigate to the folder or directory containing the file In the right hand pane click the file icon or point to the file name and Control click and then click Include An included file is displayed with a green icon To deselect a file you can either click the icon again or point to the file name and Control click and then click Deselect A folder containing some included files is displayed with a green tinted icon F To include an entire folder Point to the folder icon L and Control click and then click Include Folder Alternatively you can select the folder in the Backup Selection tree and then click Include Folder on the Selection menu Included folders are displayed with a green icon LF i Note All files in the included folder and its subfolders will be included in the next backup Any changes made within this folder or its subfolders will automatically be included as well To deselect a folder Point to the folder icon Control click and then click Deselect Folder To exclude a file or subfolder If an entire folder is included but you wish to exclude a particu
53. pty folders within the directory structure select the Restore empty folders check box Clear the check box to restore only those folders containing backed up files G Note This option is only available when Recreate directory structure is selected Select this option to prevent the Backup Client displaying a prompt before overwriting existing files A Warning If this check box is selected files with matching filenames in matching directories will be overwritten without warning Select the Use compression check box to enable the Storage Platform to compress files before transmitting them to the Backup Client Y Tip You are advised to enable this setting when restoring over a slow Internet connection as it will reduce the size of the files making the transfer process faster i Note You can view restore logs on the Logs tab Restore log dates are displayed in green Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Finding files in backups To find a specific backed up file it may be easier to use the Find function than to browse the Restore tree You have the option to scan only your last backup locally or you can connect to the Storage Platform and search through previous backups To search for a file in your latest backup 1 On the File menu click Find files in backups Alternatively click the Find button on the toolbar 2 Type the file name or part thereof in the File name
54. raph should represent In the Speed Limits area click a speed limit colour In the Throttle Map area click the schedule interval boxes you wish to apply the limit to The colour of the selected interval boxes will change to match that of the chosen limit ATTIX Display You can use the Display page in the Options and Settings dialog box to select your Backup Client display preferences Selection Table _ Display File Type column in selection table Disk Usage Performance and Limits Logging Mj Display folders in selection table Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Display page consists of a Selection Table area that provides you with the following options Display File Type column in selection table Adds a File Type column to the right hand pane of the Backup Selection and Restore tabs Display folders in selection table Enables the Backup Selection tab s right hand pane to display subfolders ATTIX Disk Usage You can use the Disk Usage page in the Options and Settings dialog box to Move the working folders and cache to a different location Specify the number of days that files are to be kept in the cache Account and Security Connections Backup Schedule Backup Throttle Display Disk Usage Performance and Limits Logging Advanced Options Disk Usage Working Folders You can move the Cache
55. rch results list include the files to restore by clicking the icons next to the file names or by Control clicking each file name and then clicking Include 2 Click the Restore button File name full or partial a O Search last backup local m Search through previous backups Storage Platform Eil Search backup dates Start date 01 23 2010 MM dd YYYY End date 01 23 2010 MM dd YYYY Z Limit number of results to 10 Search result rr Folder O fUsers attix5 ssh Workspace Workspace Filename config backupset xmil hackupset xmil backupset xmil Date 1 KB 15 09 2009 11 1 KB 23 01 2010 05 1 KB 23 01 2010 O6 1 KB 23 01 2010 O6 File t xml xml xml Backup Date 23 01 2010 06 23 01 2010 06 23 01 2010 O6 23 01 2010 06 Workspace 1 KB 23 01 2010 06 xml 1 KB 23 01 2010 O6 xml 1 KB 23 01 2010 06 xml 1 KB 23 01 2010 06 xml 23 01 2010 O6 23 01 2010 O6 23 01 2010 06 23 01 2010 06 Workspace backupset xmil Workspace backupset xmil backupset xmil k Workspace Workspace backupset xmil f Restore 5 Close Help _ __ The Restore Options dialog box will appear enabling you to specify the location in which to save the restored files For more information on restore options see Selecting data to restore earlier in this chapter Attix5 Pro V6 2 Copyright Attix5 All rights res
56. rnrnennrnnns 84 PFOUIMING veessceanecaneruaeepetcnasuesuteenseanss E T EE O EA E 86 BG RELGTEONCE sic drnsstcinsensceeeeanicieseseisneieenss nero 87 Keyboard shortcuts and hotkeys cccccscsecsecesseaeseeetecseeeseeceseeetsecutseseenseetsesags 87 ATTIX Congratulations on choosing Attix5 Pro Desktop amp Laptop Edition Attix5 Pro minimises risk maximises productivity and allows businesses to regain control of their most valuable asset their data For technical support please go to Attix5 Pro gt About Attix5 Pro and then use the contact details provided Product overview With Attix5 Pro Desktop amp Laptop Edition DL data stored on desktop and laptop computers can be backed up to a Storage Platform quickly securely and automatically The following diagram illustrates the scenario Files and folders stored on desktop or laptop computers running Attix5 Pro DL can be backed up to a Storage Platform In the event LALAAAL NY of data loss or corruption you can retrieve a 4 A A ra A i oF data from the Storage Platform and restore it to the original or another computer in just a few easy steps A Backup Administrator can manage the entire backup environment DL Clients and the Storage Platform remotely using the Attix5 Pro Storage Platform Console For more information please refer to the Attix5 Pro Storage Platform Console User Manual ATTIX 1 Getting started Enabling man
57. roxy 19 62 63 84 Remote Management 27 79 Snapshot 4 27 28 83 84 85 socket timeout 78 SSL 77 Storage Platform 5 15 23 35 36 37 38 39 42 44 46 47 48 50 51 52 54 55 61 62 63 67 71 73 76 77 78 79 80 83 84 86 Storage Platform Console 5 35 79 83 84 StorageServer 77 83 84 system requirements 3 7 system tray icon 45 throttle map 67 toolbar 26 30 40 42 43 48 49 51 52 54 56 58 working folders 70
58. s Logs Stores all backup and restore logs Database Compares the latest backup selection with the previous backup to determine the changes A Warnings The Cache and Temp folders must reside on the same drive volume If the database or any of the folders are stored on a network share please ensure that the Backup Service has the correct permissions to connect and write to that share When modifications are made to a file the Backup Client only transmits changes to that file as opposed to transmitting the complete file again This is accomplished by the use of a local cache By default recently modified files are kept in the Cache for 20 days after which they will be deleted Once a file has been flushed from the cache a full copy will be backed up when any modifications are made to the file The longer files are kept in the Cache the better the chance of only transmitting patches instead of full copies and thus reducing the amount of data that needs to be transmitted If there is limited disk space available consider shortening the time files are kept in the cache 2 If you specify O days for caching patching is disabled All files in the Cache will be deleted and full copies of changed files will be transmitted to the Storage Platform during each backup To delete the current cache use the Clear Cache button If the cache is deleted full copies of the selected files will be re sent to the Storage Platform during th
59. s computer Reconnect to an Account to recover data from the computer that had previously backed up to this Account To create a new Backup Account 1 Select I want to create a new Backup Account 2 Click Next To connect to an existing account 1 Select I want to connect to an existing Backup Account A Warning Different users cannot back up to the same Backup Account A separate Backup Account needs to be created for each user 2 Click Next to continue ACO Account Setup Wizard Specify the account type D r 7 Choose between a new or existing Backup Account You cannot connect to the same Backup Account from different machines Account Type Please select one of the following w I want to create a new Backup Account O I want to connect to an existing Backup Account ATTIX Pro 2S OO ee Help lt Back Cancel el esl M Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Step 3 of 7 Specify Account details When connecting to an existing Account 1 Inthe Backup Account name box type the Account name In the Account password box type the Backup Account password In the Encryption key box type the encryption key chosen when the Backup Account was created 7 pi A e ku VATE SELLI H whe cll EA Enter the new account details Choose and enter your preferred account name password and encryption key Account Details Backup Account name BACKU
60. ssword Upon opening the DL Client for the first time the Backup Account Setup Wizard will launch enabling you to create a Backup Account Follow the wizard steps as described in Chapter 3 Account setup Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX To be able to back up or restore data using the Backup Client a Backup Account is required Setting up a Backup Account The Account Setup Wizard will launch when the Backup Client is opened for the first time for more information see Opening the Backup Client in Chapter 4 Graphical User Interface i Note To run the Account Setup Wizard at any other time On the Tools menu click Account Setup Wizard In the warning box that appears click the Run Account Setup Wizard button and follow the instructions below from Step 2 onwards ATTIX The Account Setup Wizard typically consists of seven steps to guide you through the Setup task in a simple step by step manner These steps also make it possible to undo previous operations by navigating backward i Note Some of the settings encountered in the wizard may have been removed when the Installation DMG was created Furthermore the wizard may contain additional steps Please read each window carefully before continuing ATTIX Step 1 of 7 Specify Storage Platform connection settings i Note This step displays when the wizard is run directly after the DL Client installation If accessing th
61. t usernames and passwords to connect to and administer this Backup Client If you clear this check box Storage Platform administrators will not have remote access Select Allow custom access and supply a username and password if you do not wish to make use of the above mentioned Storage Platform Access Accounts These custom access credentials must be specified in the Storage Platform Console for its user to gain remote access 6 Click OK to save the settings Services will restart automatically to apply the settings ATTIX Health Check The Backup Client Health Check provides information to highlight possible issues before backup e g free disk space or file folder access problems It can also provide the estimated line speed to the Storage Platform anO Health Check The Health Check provides information to pre emptively highlight possible issues for example free disk space problems and service access rights to files and folders It can also provide the estimated line speed to the Storage Platform i Options wi Memory Memory utilisation statistics trom the last backup as well as overall memory usage to date W Data Protected Information includes the number of files and directories selected for backup Fal Disk Usage Free space availability for all local drives Fal Line Speed Line Speed estimate to the Storage Platform by transmitting data for 10 seconds Show Last Health Check Stat Close
62. ta to tape or another disk drive using the Hierarchical Storage Management HSM feature Once data has been archived the backups will display in the Restore tree as greyed out folders allowing you to browse the file folder structure of the backups However if you try to restore archived data you may receive a message informing you that the data has been archived to secondary storage as illustrated in the screenshot below E Backup Selection i Restore Logs t Backups Filename y Size Date File type Ww Last Backup 12 Aug 2010 10 3 b i Fg Workspace Y O Previous Backups WO 12 Aug 2010 10 36 57 12 Aug 2010 10 36 46 ARON Z 12 Aug 2010 10 36 37 b 12 Aug 2010 10 36 15 This data has been archived to secondary storage F eA A and removed from the Storage Platform To restore any of these files L WO 12 Aug 2010 10 35 51 Peak mini d w 12 Aug 2010 10 35 41 please contact your DacKUp administrator and request Yo to have the files moved back to the Storage Platform ayrrryryYyYrY i Workspace eee ead OW 12 Aug 2010 10 35 32 0K BF 12 Aug 2010 10 29 40 OW 12 Aug 2010 10 24 38 OW 12 Aug 2010 10 21 41 F 12 Aug 2010 10 17 40 B 12 Aug 2010 10 14 39 B 12 Aug 2010 10 13 40 OW 12 Aug 2010 10 11 22 rrrTrrTrryTre r i Note Grey folders indicate archived data However if you do not see these folders in the Restore tree it does not mean that no archived backups are available In su
63. tion is dropped the Backup Client will try to reconnect to the Storage Platform after 60 seconds This setting enables you to increase decrease the duration between the retries ATTIX Socket timeout If the Backup Client is connected to the Storage Platform and there is no communication between the two the time specified in this box in seconds is how long the Backup Client will stay connected before dropping the connection The default socket timeout is 60 seconds ATTIX DL includes tools that allow advanced users to modify enhance and streamline the Backup Client Remote management Remote Management enables the Backup Administrator to remotely access and configure the Backup Client using the Storage Platform Console To enable Remote Management 1 On the Tools menu click Remote Management 2 In the Remote Management Settings dialog box that appears select the Enable Remote Management check box 3 Inthe Connection area ensure that the port number in the Port box is correct 9091 is specified by default If incorrect modify as required 4 Ifthe machine has multiple IP addresses available you can specify whether the Remote Service must bind to all available IP addresses or to only one IP address 5 Inthe Access area select the access credentials to be allowed 1 es f Allow SP controlled access enables Backup Administrators with the correct access permissions to use their Storage Platform User Access Managemen
64. to browse previous backups and restore files and folders Logs Use this tab to view detailed information on each backup and restore Tip When the Backup Selection and Restore tabs are selected you can click any of the column headings in the right hand pane to sort the contents accordingly ATTIX Product Help D You can access the Backup Client Help by clicking Product Help on the Help menu Alternatively click the Help button on the toolbar Help As you navigate the Client the Help pane will display information relevant to the selected tab You can tell the Backup Client which files and or folders to back up and which to ignore by clicking the z Backup Selection tab and then including or excluding the items as described below Tip Once a file or folder is included in the backup selection any modifications to it will be backed up automatically How to Include an individual file Include an entire folder Exclude a file or subfolder Calculate the backup selection size To include an individual file In the Backup Selection tree navigate to the folder or directory containing the file In the right hand pane click the file icon Oy or point to the file name and Control click and then click Include An included file is displayed with a green icon To deselect a file you can either click the icon again or point to the file name and Control click and then click 5 Attix5 Pro V6 2 Copyright Attix
65. ts in kilobytes per second that can be used when sending backup data to the server A limit of 0 indicates that no limit will be applied Throttle Map or Selected speed limit Interval 60 minutes Click to cycle a 1 3 5 T 9 11 13 15 17 19 21 PHACA a a Cea Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Backup Throttle page consists of the following areas Speed Limits area Throttle Map area In this area you can specify one or more speed limits in kilobytes per second that can be applied when sending backup data to the Storage Platform To specify a speed limit Choose a colour to represent the limit and specify the limit in that colour s Limit box You can now schedule the speed limits in the Throttle Map area as described below i Note A limit of 0 indicates that no limit will be applied Throttle Map area In this area you can indicate when the speed limits specified in the Speed Limits area should apply by creating a throttle map 9 Tip By default a throttle map is provided with different colours indicating week day office hours out of office hours and weekends using intervals of 60 minutes You can either set speed limits for the colours used in this default map or you can click the Clear button and create a new map by following the instructions below To create a throttle map 1 In the Interval box specify the number of minutes that each block in the g
66. ual or automatic backups is easy with Attix5 Pro Desktop amp Laptop Edition g 2a A Create a Backup Select files and BACT ae Automatically or Account folders for backup maga See page 13 See page 32 See pages 42 44 Install DL See page 7 Attix5 Pro V6 2 Copyright Attix5 All rights reserved VO ATTIX Below are the system requirements for Attix5 Pro Desktop amp Laptop Edition i Note For the latest system requirements and compatibility information please refer to the Requirements Compatibility pdf provided with each release of the Attix5 Pro software System requirements Operating System DL is available for the following Macintosh operating systems MAC OS X 10 5 Leopard MAC OS X 10 6 Snow Leopard MAC OS X 10 7 Lion i Note Java is not included with installations of Lion For Attix5 Pro V6 to function as intended Java must be installed before Attix5 Pro V6 For more information please refer to the Attix5 Pro V6 FAQ http v6 attix5 com kb View entry amp EntryID 70 Processor amp Memory Required PowerPC G3 G4 or G5 Intel Core processor with 128 MB memory above operating system requirements Recommended 512 MB above operating system requirements Disk Space Required 50 MB plus space for local cache i Note Please ensure that the drive on which the Backup Client will be installed has enough free space to store copies of the selected files Recommended Amou
67. ude date in log file time stamp check box to add the date to every line in each log file In this area you can specify where the Backup Client s application log file should be saved and whether or not debug messages should be logged In this area you can enable a log file retention period by specifying that the Backup Client delete files older than a particular number of days To do this select the Delete log files older than check box and then specify the number of days in the box provided Y Tip To delete all logs older than the specified number of days immediately click the Delete Older Logs Now button ATTIX Advanced Options You can use the Advanced Options page in the Options and Settings dialog box to configure the following Backup Client options Storage Platform communication Retries and timeouts Account and Security Advanced Options Connections Backup Schedule Communications Backup Throttle Display Eil Use secure SSL enabled connection for data transfer Recommended Disk Usage Warning This should only be disabled to enhance transfer speeds after the network has been confirmed to be secure Performance and Limits Logging Retries and Timeouts Advanced Options Number of Backup Restore attempts before cancelling Duration between connection retries seconds Socket timeout seconds Attix5 Pro V6 2 Copyright Attix5 All rights reserved
68. unt Setup From this section you can change your password or encryption key and run the Setup Wizard should you want to create a new account or reconnect to an existing one Change Password Change Encryption Key Run Setup Wizard a Sensei O eeeeeeee r Security Settings Specify whether the Backup Client should remember the Backup Account password during the backup or restore procedures Remember password for backup and restore O Prompt for password on restore Prompt for password to open the Backup Client and to restore If you forget the password you will have to reinstall the client oo Cancel Help Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Account and Security page consists of the following areas Account Information area Account Setup area Security Settings area This area displays your Backup Account information as it is configured on the Storage Platform You can use the Retrieve Settings button to update your Account settings Y Tip This button is useful to verify that the Account limit has been modified after requesting a change from the Backup Administrator or to update Backup Group Profiling settings You can use the Change Password and Change Encryption Key buttons to overwrite the current password and encryption key
69. urnnnurnnnurnrnurnnnnrnennrnrnnnnne 47 RESONO CE enra E E E O a E 49 Finding files in backupS sesssssnssnsnssnnnnsnnnnsnnrnnnnrunnnnnnnnnurnnnunnnnunnnnnnnnnnnnrnnrnnne 51 Restoring a backup selection c ceceecscseareececnentensesnensersereensarsuseeseateuseceestensens 54 Restoring archived data iisreisisnirniiiioieiranietn a aaa 55 Fi LOOS orire EAEE 56 PGC CSSING OG TES os asain A E E A E E eaves 56 Changing log file SE COS sirsrreis seika sanansa maana na a a a an aa 57 8 Options and settings ss sssssuss2222 225 2 2 58 Account and Security ssessssesnsnsrnsnsrnrnsrnrnnnnrnnrnrnnrurnnerurnnnurnnnurnnnunnnnurnnnurnnnnrnnne 59 CORMCCHONS A T EE E E E 62 Backup Schedule s nsosenssnenssnnnssnnnrrnnnnrnnrrrnnrnennrnnnsrnnnernrnernnnernrnernrnernrnennrnennennnn 64 BACKUP TOU ETAS AAE N EAE AE A ES AEE AEA IS 66 DES E EE E A E E A ET 68 DEAE Sa E A E E E 70 Attix5 Pro V6 2 Copyright Attix5 All rights reserved P rformance and IIS cca cueresircd ineine aa aAa 72 Eo alepa DE S EE E E E E A N E E E E E E 74 Advanced ODHOD Sasaran a i E A A a AA a ire 76 AVANCO d TOO ee n EEA EEE E ONAN AEE EEA ER ENEL 79 Kemote Mandage MeNi sesiis a E E aa ine eaten 79 Heati CROCK oisein A 80 Backup SnapShots sssssssenssnursrrnrrrnnrrrrnrnrnnrnrnsrnnnernnnernrnernrnnrnrnernrnennrnennrnnnn 83 Restore Snapshots Disaster recovery s ssesssssrssrsrsrnsrnrrernrnernrnernrne
70. wse to the location in which you have saved the snapshot data i Note You need to specify the snapshot data s parent folder NOT the snapshot folder itself E g If your snapshot data folder is called 20100506124347 and youve copied it to Backups Import Snapshot Restore you need to specify Backups Import Snapshot Restore in the Snapshot location box NOT Backups Import Snapshot Restore 20100506124347 b If restoring from a recovery server select the Do restores from recovery server check box and then specify the server address and port number in the boxes provided If using a proxy server select the Use proxy settings for recovery check box i Note This option can only be used if the Backup Administrator has prepared a recovery server 4 Click OK ATTIX The Snapshot data will display as an entry in the Restore tree enabling you to browse a directory of its contents and restore files and folders For more information see Chapter 6 Restores ATTIX Profiling enables your Backup Administrator to propagate certain client side settings from the Storage Platform to your Backup Client It can be used to enforce the following settings Backup schedules Inclusions and exclusions Filters Most options and settings accessible via the Tools and Attix5 Pro menus i Note Profiled settings take priority over settings specified in the Backup Client l When the Backup Client connects to the Storage Platform
71. x select a day on which a backup should be initiated Specify the time in the Backup time box Click the Add button to add the day and time to the Additional Schedule box Repeat steps 5 to 7 above until you have added all desired schedules to the Additional Schedule box O SS PS Tips v You are advised to back up at night when the machine running the Backup Client is not in use It must be switched on at the scheduled backup time s but the Mac user does not need to be logged in Configuring automatic backups ensures that all selected data is backed up automatically without the need for any user interaction This is a safer alternative to relying on manual backups ATTIX Backups will initiate at the scheduled times and the Backup dialog box will appear displaying the progress of the backup AnG Backup iBackup successtully processed on server 10 minutes 1 seconds total transfer time Updating local cache Cleaning up cache Doing monthly cache cleanup Cleaning up temporary files Tips v To close the Backup Client after the backup process has started click the Hide button This will not cancel the backup process and you can re open the Backup Client at any time to view the progress of the backup To view backup logs click the Logs tab Backup log dates are displayed in blue Backup Selection Restore E ce ie cee Message 18 43 20 Sat 23 January 2010 6 43 19 PM V6 0 0 700 Ma
72. yright Attix5 All rights reserved ATTIX The Client interface explained You can manage and monitor backups using the Backup Client application window Application window The Backup Client application window contains the following areas AttixS Pro File Tools View Help Restore Logs My Computer Filename A v L My documents fseventsd k Spotlight V100 d L me Trashes L ssh vol L Trash Applications E Xcode bin gt Attix5Logs cores dev Deskt op a hannes E utils K wxWidgets 2 8 10 E wxWidgets 2 9 0 an rvrvrvryvryvryvryvryvryvryvryvrovwrroyroroyryvyvryv Y gt Product Help You can tell the Backup Client which files and or folders to back up and which to ignore by clicking the a Backup Selection tab and then i dira excluding the items as described below Tip Once a file or folder is included in the backup selection any modifications to it will be backed up automatically How to Include an individual file To include an individual file In the Backup Selection tree navigate to the folder or directory containing the file In the right hand pane click the file icon or point to the file name and Control click and then click Include An included file is displayed with a green icon To deselect a file you can either click the icon again or point to the file name and Control click and then click Deselect A folder containing some included files is

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