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Sensaphone® Professional Model 1400 User Manual

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2. See chart below Wire Gauge Thermistor NO NC Contact amp 4 20mA 24 250 1000 22 500 2000 20 1000 4000 27 Sensaphone 1400 Manual When preparing wire for connection to the terminal blocks strip 4 of insulation from the conductor see figure below 25 E Figure 6 Wire stripped for connection LED INDICATORS The LEDs provide on site alarm and status information Listed below are descriptions of how the LEDs work Zones 1 4 Power and Sound LED Off Zone OK LED Blinking Fast Alarm condition exists but recognition time has not been met LED Blinking Slowly Unacknowledged alarm exists LED On Acknowledged alarm exists Battery LED On Battery OK LED Blinking Battery condition low LED Off No battery critically low battery condition Output On LED On Output relay on LED Off Output relay off Phone In Use LED On Unit is communicating on the phone line LED Off Unit is not using the phone line System On LED On System power on LED Off System power off 28 Chapter 3 QuickStart Guide CHAPTER 3 QUICK START GUIDE This section presents a brief guide and some helpful hints for first time users of the 1400 Follow the instructions for installation before attempting to program the unit HOW THE KEYPAD COMMANDS WORK The 1400 uses simple keypad commands to program and check all pertinent parameters All of the keypad commands begin with either the SET WHAT IS or SENS
3. 50 two conductor 22AWG shielded accessory Cable Spot Water Detector Temp Alert ISOTEL Surge Protector Humidistat Smoke Detector with Built in Relay Humidity Transmitter 24VDC Power Supply Power Out Alert Zone Water Detector w Water Rope External Microphone Line Seizure Kit 10 additional Water Rope for FGD 0056 2 8K Remote Temperature Sensor 2 8K Weatherproof Temperature Probe 10K Weatherproof Temperature Probe Multipoint Wireless I O System 125 Sensaphone 1400 Manual APPENDIX H Returning Your 1400 for Repair In the event that the 1400 does not function properly we suggest that you do the following 1 Record your observations regarding the 1400 s malfunction 2 Call Sensaphone Technical Support toll free at 1 877 373 2700 or e mail support sensaphone com prior to sending the unit to Sensaphone for repair Our product support specialists are able to diagnose and correct many unit setup and programming problems over the phone If the unit must be sent to Phonetics Inc for Servicing please do the following 1 Turn the power switch Off disconnect all wiring and unplug the unit 2 Carefully pack the unit to avoid damage in transit Use the original container if available or a sturdy shipping box 3 To avoid shipping delays you must include the following information a Your name address and telephone number b A note explaining the problem A convenient form is available for sending
4. Enter Zone Number 3 Press the corresponding Zone key 1 4 Power 0 or Sound 9 1 2 3 Onm F AOO OTa T Bees AS SOUND 0 D POWER JEG 2 The 1400 will recite the programmed recognition time for that Zone 41 Sensaphone 1400 Manual ALARM LIMITS The Alarm Limits determine the level at which a temperature or 4 20mA Zone has reached the alarm threshold The input value must exceed the Alarm Limit to trip an alarm Each Zone has a programmable Low and High Alarm Limit The default settings are Low Limit 0 and High Limit 100 The range of programming for 2 8K thermistors is 109 to 115 F 85 to 57 C The range of programming for 10K thermistors is 87 to 168 F 66 to 76 C For zones configured as 4 20mA the range of programming is 10 000 to 10 000 To make a value negative precede the value with the RINGS TAD key NOTE Only Zones configured as temperature or 4 20mA can have Alarm Limits programmed To program the Low Alarm Limit 1 Press the SET key 2 Press the LOW LIMIT key 5 LOW LIMIT The 1400 will say Enter Zone Number 3 Press the corresponding Zone key 1 4 ONIMDSUNG MOLOEN MAX CALLS The 1400 will say Enter Low Alarm Limit 42 Chapter 4 Zone Programming 4 Using the number keys enter a value Then press ENTER CALL DELAY E VOICE REPS MAX CALLS i LOW LIMIT HIGH LIMIT ae CALIBRATE REC TIME 0 ID POWER To prog
5. Press the SENSOR ON OFF key 2 Press the SET key The 1400 will say Enter Zone Number 3 Press the corresponding number of the Zone you wish to mark as unused 2 3 NERD SW NA AOO UON 9 LISTEN TIME SOUND JG E y 5 5 The 1400 will respond by saying Zone 1 4 Power or Sound Off On Repeat the key sequence to place the Zone back in use 49 Sensaphone 1400 Manual EXIT DELAY The Exit Delay feature is useful when you are using your 1400 for security monitoring This feature allows you to exit a building without tripping a security alarm When tripping an alarm is unavoidable yet a true alert condition has not actually occurred the alarm response including dial out can be temporarily suppressed The 1400 is able to suppress and then reset its dial out function automatically through use of the Status Report This is especially convenient when an alert condition is created upon exiting a monitored door and there is no way to cancel from the local keypad Note The Exit Delay feature applies only to Zones configured as NO NC Example You are planning to exit through a monitored door Prior to exiting you initiate a Status Report recitation at the 1400 keypad by pressing WHAT IS followed by STATUS key sequence shown below This allows you the duration of the status report to exit without activating the 1400 s programmed response to an alarm At the conclusion of the status rep
6. The telephone company may make changes in its facilities equipment operations or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations of the FCC that could affect the proper functioning of your equimenpt If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If you experience trouble with the 1400 or you need information on obtaining service or repairs please contact Phonetics Inc 901 Tryens Road Aston PA 19014 Toll Free 1 877 373 2700 FAX 610 558 0222 vi If the equipment is causing harm to the telephone network the telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning Part 15 This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user
7. on 122 Appendix F Key Sequence Reference Power Alarm Enable Disable Turns power alarm detection on or off SENSOR ON OFF POWER On or Off Default Enabled on Sound Alarm Enable Disable Turns high sound level alarm detection on or off SENSOR ON OFF SOUND On or Off Default Enabled on Temperature Scale Selects between Fahrenheit and Celsius SENSOR ON OFF TEST F C Fahrenheit or Celsius Default Fahrenheit Temperature Only Status A limited status report that only includes inputs Report configured as temperature WHAT IS TEST Designating a Zone Unused Removes zone from status and alarm reports SENSOR ON OFF SET zone On or Off Default on Special Functions Dial Out Test Mode Simulates alarm to test telephone programming SET TEST key 1 8 Default none Listen In Time Length of listen in time during call in status report SET or WHAT IS LISTEN TIME Min O sec Max 255 sec Default 00 00 min sec Acknowledgment Code To create an individual user s 4 digit acknowledgment code SET CODE key 1 8 Default 555 for single user mode Date amp Time Internal clock calendar SET or WHAT IS DATE TIME Date mmddyy Time hhmm Default none Alarm History Recites last 10 alarms WHAT IS HISTORY Default n a Reset History Clears the alarm history SET HISTORY Default n a Switch Output Turns output relay on or off in manual mode SEN
8. 1 Press the WHAT IS key 2 Press the LISTEN TIME key LISTEN TIME SOUND The 1400 will recite the time programmed 85 Sensaphone 1400 Manual REMOTE PROGRAMMING SECURITY CODE LOCK The 1400 can be locked to prevent unauthorized call in access to its programming You may however listen to a status report without unlocking the 1400 To remotely edit programming parameters or record messages you must call in and unlock the 1400 by entering the four digit lock unlock code If you enter the correct code you will gain access to the 1400 to use the phone commands If you enter the incorrect code the 1400 will say Error 2 and allow you a second chance to enter the correct code If the second attempt is also wrong the unit will say Error 2 good bye and disconnect You cannot program or change the lock code remotely For an explanation of how to use remote programming see Chapter Seven To set the security code 1 Press the SET key 2 Press the LOCK key The 1400 will say Enter security code 3 Using the number keys enter 4 digits and press ENTER CALL DELAY VOICE REPS MAX CALLS i LOW LIMIT HIGH LIMIT ERS CALIBRATE fig REC TIME fam Sah TIME 0 ID POWER o The 1400 will say OK 86 Chapter 5 Communication Programming To play back the security code 1 Press the WHAT IS key 2 Press the LOCK key The 1400 will recite the security code To remove the secur
9. 30 135 2K 20 78 91K 10 47 54 0 29 49K 10 18 79K 20 12 25K 30 8 194 40 5 592 50 3 893 60 2 760 70 1 990 118 Appendix E Technical Specifications APPENDIX E 1400 Technical Specifications Environmental Inputs Number of Zones 4 Zone Connector terminal block Zone Types N O N C contact 2 8K 109 to 115 F 85 to 57 C and 10K thermistor 87 to 168 F 66 to 76 C and 420mA 10 000 to 10 000 Zone characteristics 28KQ to 2 5V temperature contact or 250 Ohms to ground 4 20mA A D Converter Resolution 10 bits 2 LSB Zone Protection Metal oxide varistors and fast acting diode clamps Microphone Internal for recording custom voice messages External optional For listening in to on site sounds and high sound level alarms e Mic Connector terminal block e Mic Type Electret Condenser e Mic Impedance 2 2KQ Phone Interface Terminals for connection to a two wire analog telephone line Line seizure terminals for connecting extension telephone devices LED Indicators 4 Zone Alarms Sound Power Battery OK Phone in Use Output On and System On Relay Output 2A 120VAC 2A 24VDC Programmable for automatic or manual switching 119 Sensaphone 1400 Manual 120 Power Supply Power Supply 120VAC 9VDC 60Hz 6W wall plug in transformer 230VAC 9VDC 50 60Hz power supply optional Power Consumption 5 Watts Power Protection Metal Oxide Varistor Battery Backup 6V 1 3 A
10. 54 Dial Out Test Mode 69 70 ID Number 59 60 Intercall Time 79 80 Listen In Time 86 Max Calls 83 84 Remote Programming Security Code 87 88 Speaker Mute 89 Special Dialing Options 67 70 Change to Touch Tone Dialing 68 Special Dialing Code Summary 68 103 TAD Compatibility 85 Tone or Pulse Dialing 75 Voice Messages 55 58 Voice Repetitions 82 L LED Indicators 28 O Operation Testing 105 106 Output Control 91 94 Automatic Modes 91 92 Manual Mode 92 94 Q Quick Reference Guide 123 126 Quick Start Guide Aborting a Command 29 128 Appendix I Index Acknowledging a False Alarm 30 Error Messages 29 30 How the Keypad Commands Work 29 Recommended Programming Steps 30 T Technical Support 20 Test Log 135 136 Thermistor Tables 10K 120 2 8K 119 W Wiring Sensors and Transducers 25 27 Z Zone Programming 31 52 Alarm Limits 42 44 Alarm Recognition Time 39 41 Calibration 45 46 Configure Range for 4 20mA sensors 36 38 Configure Temperature Scale 35 Designating a Zone as Unused 49 Enable Disable Power 35 Enable Disable Sound Level Alarm 34 35 Enable Disable Zone Alarms 34 Exit Delay 50 Sound Level Calibration 47 48 Temperature Only Status Report 51 129 Sensaphone 1400 Manual Test Log O OIO O L 130 Test Log
11. Mode 6 Output on when a Power alarm occurs Off when alarm is acknowledged Mode 7 Output on when any alarm occurs Off when all alarms are acknowledged MANUAL MODE Mode 0 Output controlled manually via keypad command or touch tone telephone When programmed for Manual mode the command to switch the output is SENSOR ON OFF OUTPUT PAUSE The 1400 will respond ON or OFF to indicate the state of the output Note If the 1400 says Error the output is not programmed for manual mode To program the Output Mode 1 Press the SET key 2 Press the OUTPUT key OUTPUT PAUSE The 1400 will say Enter output mode 91 Sensaphone 1400 Manual 3 Using the number keys enter a value for the output mode NIM UNG O n ian MAX CALLS LOW LIMIT HIGH LIMIT 9 ee CALIBRATE REC TIME 0 ID POWER LISTEN TIME SOUND 4 Press the ENTER key The 1400 will say OK and recite a description of the mode selected such as Automatic on Zone 1 or Manual Note that when Mode 7 is selected the 1400 will simply say Automatic on Alarm meaning that the output will automatically turn on when any alarm occurs To play back the programmed Output Mode 1 Press WHAT IS 2 Press OUTPUT OUTPUT PAUSE The 1400 will recite the programmed output mode 92 Chapter 7 Operation CHAPTER 7 OPERATION After installation and programming have be
12. OF THE PRODUCT CONSTITUTES FULL ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY HEREINAFTER REFERRED TO AS LIMITED WARRANTY OR WARRANTY IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS WARRANTY INCLUDING ANY LIMITATIONS OF WARRANTY INDEMNIFICATION TERMS OR LIMITATION OF LIABILITY THEN YOU SHOULD NOT USE THE PRODUCT AND SHOULD RETURN IT TO THE SELLER FOR A REFUND OF THE PURCHASE PRICE THE LAW MAY VARY BY JURISDICTION AS TO THE APPLICABILITY OF YOUR INSTALLATION OR USE ACTUALLY CONSTITUTING ACCEPTANCE OF THE TERMS AND CONDITIONS HEREIN AND AS TO THE APPLICABILITY OF ANY LIMITATION OF WARRANTY INDEMNIFICATION TERMS OR LIMITATIONS OF LIABILITY 1 WARRANTOR In this Warranty Warrantor shall mean Dealer Distributor and or Manufacturer 2 ELEMENTS OF WARRANTY This Product is warranted to be free from defects in materials and craftsmanship with only the limitations and exclusions set out below 3 WARRANTY AND REMEDY Two Year Warranty In the event that the Product does not conform to this warranty at any time during the time of two years from original purchase warrantor will repair the defect and return it to you at no charge This warranty shall terminate and be of no further effect at the time the product is 1 damaged by extraneous cause such as fire water lightning etc or not maintained as reasonable and necessary or 2 modified or 3 improperly installed or 4 misused or 5 repaired or
13. To program Rings Until Answer 1 Press the SET key 2 Press the RINGS key NUNES IND p The 1400 will say Enter number 3 Using the number keys enter a value and press ENTER INTERCALL TIME 1 CALL DELAY E VOICE REPS MAX CALLS LOW LIMIT i HIGH LIMIT Exes REC TIME fam SEN IME CALIBRATE 0 ID POWER The 1400 will say OK To play back the Rings Until Answer 1 Press the WHAT IS key 2 Press the RINGS key NUNES IND 8 The 1400 will recite the programmed value 75 Sensaphone 1400 Manual CALL DELAY TIME The call delay time is the length of time the 1400 will announce an alarm before it starts the dial out sequence This only applies to the first call To set delay time between calls see INTERCALL TIME The default call delay time is 30 seconds It can be programmed from 0 to 60 minutes The purpose of Call Delay is to allow time for personnel at the 1400 s installation site to respond to and cancel an alarm before dial out begins During this time the unit will audibly repeat its alarm message and the front panel alarm LED will blink To program call delay time 1 Press the SET key 2 Press the CALL DELAY key 1 CALL DELAY The 1400 will say Enter minutes 3 Enter the number of minutes using the number keys Then press ENTER To keep the previous setting just press ENTER NNM VOOR MAENG C CEN ENR CALIBRATE Ji REC TIME fam USTEN T
14. alarm be disabled SENSOR ON OFF Zone 1 4 After wiring all of your sensors you will need to configure the zones 25 Sensaphone 1400 Manual 26 using the SET CONFIGURE command See Chapter Four for more information on Disabling Zone alarms and Configuring Zones Recommended sequence for adding a new sensor 1 Disable the Zone s alarm 2 Wire up the sensor 3 Configure the Zone 4 Enable the Zone NOTE If a false alarm occurs while wiring a sen sor you can quickly acknowledge it by pressing the ALARM CANCEL key See Chapter Five for more information on User Acknowledgment Codes Temperature The unit will accept 2 8K or 10K thermistors These should be wired to a Zone terminal and the adjacent ground terminal For recommended thermistors check the accessory list or thermistor data in the appendices Thermistor temperature range 2 8K 109 F to 115 F 85 C to 57 10K 87 F to 168 F 66 C to 76 C Dry Contacts Only contacts which have no voltage or current applied may be used Connect the contact to a Zone terminal and an adjacent ground terminal Do NOT try to monitor a contact that switches 120VAC This will permanently damage the unit 4 20mA A 4 20mA transducer requires you to have an external DC power supply for the transducer Connect the positive wire of your transducer to the positive terminal of your DC power supply Connect the negative terminal of the transducer to a Zone terminal o
15. an example of what the 1400 might say during a typical voice dialout Hello this is 555 2278 Acme Medical Laboratory Zone One Temperature in Refrigerator One a high temperature alarm exists it is now 50 degrees Fahrenheit too high Listen to sound for ten seconds Hello this is 555 2278 Acme Medical Laboratory Zone One Temperature in Refrigerator One a high temperature alarm exists it is now 50 degrees Fahrenheit too high Listen to sound for ten seconds Hello this is 555 2278 Acme Medical Laboratory Zone One Temperature in Refrigerator One a high temperature alarm exists it is now 50 degrees Fahrenheit too high Listen to sound for ten seconds Enter acknowledgment code In this example the number of Voice Message Repetitions was set to three NOTE If the call reaches an answering machine the message will be recorded but the 1400 will be talking over your outgoing message so you will probably lose part of the first alarm message repeti tion Alarm Dialout Pager When dialing out to a destination programmed as Numeric Pager the 1400 leaves its programmed ID number on the display of a numeric pager along with the zone number s in alarm IMPORTANT When dialing out to a phone number programmed as Numeric Pager the 1400 DOES NOT speak a voice message It calls the pager company or service enters the number to be displaye
16. an outside line b when dialing a business and stepping through menus to reach a specific extension or c when a pager service is answered by a voice menu The special dialing commands can be inserted as part of the dialout telephone number Valid commands are listed below E A tone can be dialed by inserting the TABLE RANGE key in the telephone number TABLE RANGE E The tone can be dialed by inserting the RINGS TAD key in the telephone number NINEN TAD E A two second pause can be inserted in the dialout telephone number by pressing the PAUSE key OUTPUT PAUSE E The 1400 can be instructed to wait for the call to be answered before dialing additional digits This is useful if you need to call a company s main number and then dial additional digits to go to a specific extension Example 888 555 1200 wait for answer 227 Note that the unit will automatically wait for answer after dialing the last programmed digit Press CODE 2 to make the unit wait for an answer as in the example 2 66 Chapter 5 Communication Programming Change to Touch Tone Dialing In a situation where you must use pulse dialing pressing CODE 3 will change all following digits to Touch Tone INTERCALL TIME Special Dialing Code Summary Special Dialing Codes for the 1400 are Code 1 Numeric pager type Code 2 Wait for answer Code 3 Change to Touch Tone 67 Sensaphone 1400 Manual DIAL OUT TEST MOD
17. i LOW LIMIT HIGH LIMIT CALIBRATE REC TIME The 1400 will say Enter code 4 Enter the additional four digits of your personal code The 1400 will say OK To play back an Acknowledgment Code 1 Press WHAT IS 2 Press CODE CODE 3 Press an assigned number entry 1 8 3 INTERCALL TIME 1 2 NIGP SUNG AOO 4 5 6 MAX CALLS LOW LIMIT HIGH LIMIT 7 8 CALIBRATE REC TIME The 1400 will recite the Acknowledgment Code for the selected telephone number entry Note In default Single User mode the unit will announce 555 immediately after pressing the CODE key 71 Sensaphone 1400 Manual To erase an Acknowledgment Code 1 Press the SET key 2 Press the CODE key e d The 1400 will say Enter Code Number 3 Press an assigned user number 1 8 CALL DELAY VOICE REPS LOW LIMIT CALIBRATE CANE 4 Press the ENTER key MAX CALLS The 1400 will say Code number Erased Note If no User Codes are programmed the unit automatically defaults to Single User mode i e the default code of 555 72 Chapter 5 Communication Programming ALARM HISTORY The 1400 will retain historical information on the last 10 alarms The information retained includes Zone number the time date that the alarm occurred and the User number that acknowledged the alarm To hear the Alarm History 1 Press the WHAT IS key 2 Press the HISTORY key HISTORY M
18. loss damage or expense that may arise in connection with the use of products or services even if caused by Warrantors negligence The warrantors assume no liability for installation of the Product and or interruptions of the service due to strikes riots floods fire and or any cause beyond Seller s control further subject to the limitations expressed in any License Agreement or other Agreement provided by Warrantors to purchaser The agreement between the Warrantors and the Purchaser including but not limited to the terms and conditions herein shall not be governed by the Convention for the International Sale of Goods Where applicable the Uniform Commercial Code as adopted by the State of Delaware shall apply 4 PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY In the event that the Product does not conform to this warranty the Product should be shipped or delivered freight prepaid to a Warrantor with evidence of original purchase xi 5 LEGAL REMEDIES AND DISCLAIMER Some jurisdictions may not allow or may place limits upon the exclusion and or limitation of implied warranties incidental damages and or consequential damages for some types of goods or products sold to consumers and or the use of indemnification terms Thus the exclusions indemnification terms and limitations set out above may not apply or may be limited in their application to you If the implied warranties can not be excluded and the applicable law p
19. may program the recognition time for Zone and Power Alarms from 0 seconds up to 540 minutes Sound Level Alarms may be programmed from 5 to 60 seconds NOTE When the main power fails the 1400 will announce out loud Power is OFF every 15 sec onds It will do this regardless of the programmed recognition time As a result when the programmed recognition time is finally met the unit will dial immediately and not wait the programmed Call Delay time The Power Alarm is the only one treated in this fashion To program the Alarm Recognition Time 1 Press the SET key 2 Press the REC TIME key 1400 will say Enter Zone Number 8 REC TIME 39 Sensaphone 1400 Manual 3 Press the corresponding Zone key 1 4 Power 0 or Sound 9 2 3 ooi UON R ID POWER LISTEN TIME SOUND The 1400 will say Enter minutes 1 CALL DELAY z 4 Using the number keys enter minutes Then press ENTER CALL DELAY VOICE REPS MAX CALLS i LOW LIMIT HIGH LIMIT E oo CALIBRATE fig REC TIME fam Wa 0 ID POWER The 1400 will say OK enter seconds 5 Using the number keys enter seconds Then press ENTER ONIDAN MOLO MAX CALLS i LOW LIMIT HIGH LIMIT Bae CALIBRATE Jig REC TIME ID POWER 1400 will say OK 40 Chapter 4 Zone Programming To play back the Alarm Recognition Time 1 Press the WHAT IS key 2 Press the REC TIME key fe REC TIME 1400 will say
20. progress detection and result in a failed call to certain phone systems or beeper pager services If this occurs disable call progress detection Default setting is Enabled To enable disable call progress detection 1 Press the SENSOR ON OFF key 2 Press the STATUS CONFIG key SUNLESS CONFIGURE The 1400 will respond Call Progress Enabled Disabled to indicate that call progress has been turned on or off respectively 3 Repeat key sequence to change 80 Chapter 5 Communication Programming VOICE REPETITIONS The voice repetitions is the number of times the 1400 will recite the alarm message per phone call when it dials out This can be programmed from to 10 repetitions The default value is 3 repetitions To program the voice repetitions 1 Press the SET key 2 Press the VOICE REPS key VOICE REPS The 1400 will say Enter number 3 Using the number keys enter a value and then press ENTER INTERCALL TIME 1 2 CALL DELAY VOICE REPS LOW LIMIT fil HIGH LIMIT REC TIME fam STEN TIME 0 ID POWER MAX CALLS CALIBRATE The 1400 will say OK To play back the number of voice repetitions 1 Press the WHAT IS key 2 Press the VOICE REPS key VOICE REPS The 1400 will recite the number programmed 81 Sensaphone 1400 Manual MAX CALLS The 1400 has the ability to acknowledge itself by using the Max Calls function The unit keeps a co
21. sensitivity to high sound b No remote microphone optional connected to the unit 114 Solution Move the microphone closer or reprogram the sound sensitivity Refer to Chapter 4 Connect a remote microphone to the Mic terminals OTHER MONITORING Problem 1 Appendix C Troubleshooting Alarm status of a zone is incorrect Cause Incorrect zone configuration Problem 2 False power out alarms Cause Programmed Recognition Time is too short Problem 3 Solution Reconfigure the zone See Chapter 4 Solution AC power may be subject to brief interruptions To avoid frequent false alarms increase the power Recognition Time Refer to Chapter 4 The 1400 does not recognize power failure Cause a Battery is either incorrectly installed or drained b Recognition time setting is too long Solution To verify proper battery function unplug the unit and verify continued operation using battery only If unit ceases to function replace the battery Refer to Appendix B Reprogram Recognition Time Set the Recognition Time to the minimum required before a valid alarm occurs If possible test the condition by deliberately creating an alert condition Refer to Chapter 4 115 Sensaphone 1400 Manual OTHER MONITORING continued Problem 4 The 1400 does not recognize any alarm Cause a Zones for alarm are disabled b Programmed Recognition Time is too long Probl
22. serviced by someone other than Warrantors authorized personnel or someone expressly authorized by Warrantor s to make such service or repairs 6 used ina manner or purpose for which the product was not intended or 7 sold by original purchaser LIMITED WARRANTY LIMITATION OF DAMAGES AND DISCLAIMER OF LIABILITY FOR DAMAGES THE WARRANTOR S OBLIGATION UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT AT THE WARRANTOR S OPTION AS TO REPAIR OR REPLACEMENT IN NO EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL CONSEQUENTIAL SPECIAL AND OR PUNITIVE DAMAGES OF ANY KIND INCLUDING BUT NOT LIMITED TO ANY LABOR COSTS PRODUCT COSTS LOST REVENUE BUSINESS INTERRUTPION LOSSES LOST PROFITS LOSS OF BUSINESS LOSS OF DATA OR INFORMATION OR FINANCIAL LOSS FOR CLAIMS OF ANY NATURE INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT BREACH OF WARRANTY OR TORT AND WHETHER OR NOT CAUSED BY WARRANTORS NEGLIGENCE IN THE EVENT THAT IT IS DETERMINED IN ANY ADJUDICATION THAT THE LIMITED WARRANTIES OF REPAIR OR REPLACEMENT ARE INAPPLICABLE THEN THE PURCHASER S SOLE REMEDY SHALL BE PAYMENT TO THE PURCHASER OF THE ORIGINAL COST OF THE PRODUCT AND IN NO EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL CONSEQUENTIAL SPECIAL AND OR PUNITIVE DAMAGES OF ANY KIND INCLUDING BUT NOT LIMITED TO ANY LOST REVENUE BUSINESS INTERRUTPION LOSSES LOST PROFITS LOSS OF BUS
23. sound levels The sensitivity setting calibration for Sound Alarm monitoring ranges from to 160 A value of 1 makes the microphone the MOST sensitive to changes in sound The value 160 makes the microphone the LEAST sensitive to sound The default value is 32 To calibrate the Sound Level 1 Press the SET key 2 Press the CALIBRATE key CALIBRATE The 1400 will say Enter Zone Number 3 Press the SOUND key LISTEN TIME SOUND The 1400 responds Enter number 47 Sensaphone 1400 Manual 4 Using the number keys enter a value for sound calibration and press ENTER CALL DELAY VOICE REPS WANO CO CEN E CALIBRATE fag CANS USTEN TIME ee 0 ID POWER The 1400 will say OK To play back the Sound Level calibration 1 Press the WHAT IS key 2 Press the CALIBRATE key 1400 will say Enter Zone Number CALIBRATE 3 Press the SOUND key LISTEN TIME YOLEN IP The 1400 will recite the programmed sound sensitivity level 48 Chapter 4 Zone Programming DESIGNATING A ZONE AS UNUSED This feature allows you to mark selected Zones Power or Sound as unused which will prohibit them from going into alarm and will also leave them out of the status report Note that programming for the selected Zone will be preserved when the Zone is marked as unusued and will not be reconfigured if automatic Zone configuration is activated To designate a Zone as unused 1
24. such as a radiator or heat register Do not use your Sensaphone 1400 near water or spill liquid of any kind into it Be certain that your power source matches the rating listed on the AC power transformer If you re not sure of the type of power supply to your facility consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock Never push objects of any kind into this product through ventilation holes as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock To reduce the risk of electric shock do not disassemble this product but return it to Sensaphone Customer Service or another approved repair facility when any service or repair work is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used If anything happens that indicates that your Sensaphone 1400 is not working properly or has been damaged unplug it immediately and follow the procedures in the manual for having it serviced Return the unit for servicing under the following conditions 1 The power cord or plug is frayed or damaged 2 Liquid has been spilled into the product or i
25. this is ID Number If no ID Number is programmed the unit will say Hello this is Sensaphone 1400 To program the ID Number 1 Press the SET key 2 Press the ID key number 0 key ID POWER 3 The unit will say Enter ID number Using the number keys enter the unit s phone number then press ENTER CALL DELAY VOICE REPS Wao Tews lenis REC TIME fam USJENS TIME 7 CALIBRATE 0 ID POWER If the number was accepted the 1400 will say OK Chapter 5 Communication Programming To play back the ID Number 1 Press the WHAT IS key 2 Press the ID key number 0 key ID POWER The 1400 will recite the ID Number To erase the ID Number 1 Press the SET key 2 Press the ID key number 0 key ID POWER The 1400 will say Enter ID Number 3 Press the ENTER key The 1400 will say ID Number erased 59 Sensaphone 1400 Manual ALARM DIAL OUT TELEPHONE NUMBERS The Sensaphone 1400 will dial up to eight 48 digit phone numbers to report alarm conditions These are the numbers that will be called during an alarm dial out The unit can deliver an alarm message via voice telephone call or numeric page The telephone numbers are dialed sequentially 1 through 8 Therefore program the first number you want called as Phone 1 the second one as Phone 2 and so on A pause pound or asterisk can be added to the phone number to access different phone a
26. turn them counter clockwise to loosen or open up the compression washer Insert all cables through the two connectors When finished turn them clockwise to secure and seal the 1400 from the outside environment If you don t have enough cables to obtain a snug fit you can insert a small piece of soft PVC insulation or rubber tubing to take up the extra space SENSAPHONE CANCEL 1400 REMOTE MONITORING SYSTEM Dial out to Phone Microphone U Temperature Ventilation Figure 4 Typical connections from 1400 23 Sensaphone 1400 Manual TURNING THE 1400 ON Plug the unit s transformer into a 120VAC 60Hz outlet Toggle the power switch on to start the unit The System On LED should glow steadily and the unit will say Hello The unit will not turn on if AC power is not present regardless of the state of the battery Note that when the unit is turned off all programming is retained in non volatile memory Backup Battery The Sensaphone 1400 includes a 6V 1 3AH sealed lead acid gel cell rechargeable battery for system back up in the event of a power failure The battery will provide approximately 24 hours of backup time Actual backup time will depend upon the temperature battery age dialing activity and state of the relay output The battery is located behind the main panel The 1400 will automatically charge the battery whenever the power switch is turned on and th
27. will be required to correct the interference at his own expense General Requirements for all Automatic Dialers When programming emergency numbers and or making test calls to emergency numbers 1 Remain on the line and briefly explain to the dispatcher the reason for the call 2 Perform such activities in the off peak hours such as early morning or late evenings Canadian Department of Communications Statement Notice The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or e
28. 20mA without going through the automatic process that scans all Zones this command will allow you to configure a single Zone This command is useful if you have alarms on other channels and cannot use the automatic configuration process or if you wish to configure the Zone type without actually connecting the sensor NOTE You MUST use manual configuration for any zone connecting to a 10K temperature sensor To configure the Zone Type 1 Press the SET key 2 Press the CONFIGURE key STATUS CONFIGURE The 1400 will prompt Enter 0 for automatic configuration enter zone number for manual configuration Chapter 4 Zone Programming 3 Press the corresponding Zone key 1 4 CONIDIA NG MOLO anaes MAX CALLS The 1400 will say Enter Mode 4 Press the key which corresponds to the type of Zone according to the table below 1 NO Dry Contact 2 NC Dry Contact 3 2 8K Thermistor temperature sensor 4 10K Thermistor temperature sensor 5 4 20mA 5 Press ENTER The 1400 will recite the programmed Zone input configuration 33 Sensaphone 1400 Manual ENABLE DISABLE ZONE ALARMS This function allows you to enable or disable a Zone 1 4 for dialout during an alarm An enabled Zone will respond to an alarm and allow dialout A disabled Zone will not initiate a dialout but it will still be included in the status report preceded by the word disabled This command is useful while you are wiring you
29. 8 ix CHAPTER 1 INTRODUCTION 17 FEATURES 655 2 e steed eet et eta eae A a 18 LAYOUT cisco ce aE a E a E 19 CHAPTER 2 INSTALLATION 21 OPERATING ENVIRONMENT aoaaa 21 Mounting the 1400 2 22 0eeeees 21 locking the Ericlosure ust ernro ane e e Eia 22 GROWING 2 hrapare utc e a a a teats a E 22 Wiring Connectors 000 0c eee e eee eee 23 TURNING THE 1400 ON 0 eee eee eee 24 Backup Battery nannan apta latin esate ncn baciatens 24 TELEPHONE LINE 25 tecnico diee eS ehh tate 24 LIS SeiZU icc onene aa a E EEEE eo ennai wk 25 WIRING SENSORS AND TRANSDUCERS 25 External Microphone 3 52c bated eareuietetas acetate ts 27 Wiring Recommendations 4012 kvtcecincuees te de keany 27 LED INDICATORS 2 2 2 siccey cer ine tetera 28 CHAPTER 3 QUICK START GUIDE 29 HOW THE KEYPAD COMMANDS WORK 29 ABORTING A COMMAND 222000eeeeee 29 ERROR MESSAGES jos cinerea iia tine ere aees 29 ACKNOWLEDGING A FALSE ALARM 30 RECOMMENDED PROGRAMMING STEPS 30 xiii Sensaphone 1400 Manual CHAPTER 4 ZONE PROGRAMMING 31 AUTOMATIC ZONE CONFIGURATION 31 MANUAL ZONE CONFIGURATION 55 32 ENABLE DISABLE ZONE ALARMS 34 ENABLE DISABLE SOUND LEVEL ALARM 34 ENABLE DISABLE POWER 20000eeeeeee 35 CONFIGURE TEMPERATURE SCALE 35 CONFIGURE TABLE RANGE FOR 4 20mA SENSO
30. E The 1400 allows you to test your telephone programming by simulating an alarm dialout to any programmed telephone number This can be a valuable tool for insuring that your programming is correct and also for troubleshooting dialing problems In this mode all signals on the telephone line are audible through the local speaker To test a dialout phone number 1 Press the SET key 2 Press the TEST key The 1400 will say Enter Number 3 Press a number key 1 8 corresponding to the phone number entry you wish to test and press ENTER CALL DELAY VOICE REPS TOWAUUS GCEANN E MEIN CERIN The 1400 will dial the number and announce the date and time for voice calls or send its ID number for pager calls MAX CALLS To manually dial a phone number 1 Press the SET key 68 Chapter 5 Communication Programming 2 Press the TEST key JESI o The 1400 will say Enter number 3 Press 0 to enter manual dialing mode The 1400 will go off hook and you should hear a dial tone through the speaker Press any number keys to dial a telephone number ID POWER 4 Press ALARM CANCEL to hang up and exit the test ALARM CANCEL 69 Sensaphone 1400 Manual ALARM ACKNOWLEDGMENT CODES When the 1400 detects an alarm it starts dialing each telephone number until it receives acknowledgment or reaches the maximum number of calls There are two acknowledgment modes The default Single User
31. GE zone Min 10 000 Max 10 000 Default Low O High 100 4 20mA Alarm Limits High and low alarm limits SET or WHAT IS LOW LIMIT or HIGH LIMIT zone Min 10 000 Max 10 000 Default Low 0 High 100 Zone Calibrate Offset correction factor temp 4 20mA SET or WHAT IS CALIBRATE zone Min 15 100 Max 15 100 Default 0 Auto Zone Configuration Automatically configures all zones SET STATUS CONFIGURE O Default n a Manual Zone Configuration To configure an individual zone type required for 10K Temp SET STATUS CONFIGURE zone type 1 NO 2 NC 3 2 8K Temp 4 10K 5 4 20mA Default n a Recognition Time Zones 1 4 Length of time a fault condition must exist to trip an alarm SET or WHAT IS REC TIME zone Min 00 00 Max 540 00 Default 00 03 min sec Rec Time Power Failure Length of time the power must be off fo trip an alarm SET or WHAT IS REC TIME POWER Min 00 00 Max 540 00 Default 05 00 min sec Rec Time High Sound Level Length of time the sound must be high to trip an alarm SET or WHAT IS REC TIME SOUND Min 00 05 Max 00 60 Default 00 08 min sec Sound Level Alarm Sensitivity Microphone sensitivity for high noise level alarm SET or WHAT IS CALIBRATE SOUND Min 1 most Max 160 least Default 32 Enable Disable Zone Turns zone alarm detection on or off SENSOR ON OFF zone On or Off Default Enabled
32. H sealed gel cell provides up to 24 hours of back up time Environmental Operating Temperature 32 122 deg F 0 50 deg C Operating Humidity 0 90 RH non condensing Storage Temperature 32 140 deg F Physical Dimensions 12 1 h x 7 3 w x 4 5 d Weight 5 lbs Enclosures Solid Door Enclosure ABS PC Blended Plastic UL94 5VB Flammability rating NEMA Type 1 2 3 3R 4 4X 12 amp 13 IEC529 IP66 e Clear Door Enclosure ABS PC blended plastic UL94 5 VB flammability rating UV stabilized NEMA Type 1 2 3 3R 4 4X 12 amp 13 IEC529 IP65 Specifications subject to change Appendix F Key Sequence Reference APPENDIX F 1400 Quick Reference Guide Communications ID Number ID Message Zone Message Voice Repetitions Dial Out Phone Numbers Call Delay Intercall Time Max Calls TAD Answering Device Compatibility Rings Until Answer Speaker Mute Call Progress Identification number of the 1400 SET or WHAT IS ID POWER Range 0 16 digits Default blank Custom message identifying the 1400 SET or WHAT IS MESSAGE ID POWER Max 8 seconds Default N A Message identifying the zone in alarm SET or WHAT IS MESSAGE zone Max 5 seconds Default N A Number of times alarm message is repeated over the phone SET or WHAT IS VOICE REPS Min 1 reps Max 10 reps Default 3 reps Phone numbers dialed to report alarm conditions SET or WHAT IS PHONE NU
33. IME 0 ID POWER fo The 1400 will say Enter Seconds 76 Chapter 5 Communication Programming 4 Using the number keys enter the number of seconds and then press ENTER To keep the previous setting just press ENTER CALL DELAY MB VOICE REPS WENO C CE CALIBRATE fig REC TIME E 0 ID POWER The 1400 will say OK To play back the call delay time 1 Press the WHAT IS key 2 Press the CALL DELAY key CALL DELAY The 1400 will recite the programmed time 77 Sensaphone 1400 Manual INTERCALL TIME The Intercall Time is the programmable period of time the 1400 waits between making alarm phone calls Intercall Time is activated only after alarm dial out to the first telephone number fails to be acknowledged This period can be programmed from 10 seconds to 60 minutes The default Intercall Time is 30 seconds TIP When the 1400 is programmed to make calls to pagers make sure the intercall delay time is long enough to give the person carrying the pager some time to get to a phone to call the unit back If an incoming telephone call is received by the 1400 during the Intercall Time in between dialing of subsequent telephone numbers to report an alarm it will answer the incoming call and immediately report any existing alarms The manner in which the incoming call is answered depends upon whether or not TAD is enabled or disabled See Telephone Answering Device TAD compati
34. INESS LOSS OF DATA OR INFORMATION OR FINANCIAL LOSS FOR CLAIMS OF ANY NATURE INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT BREACH OF WARRANTY OR TORT AND WHETHER OR NOT CAUSED BY WARRANTORS NEGLIGENCE WITHOUT WAIVING ANY PROVISION IN THIS LIMITED WARRANTY IF A CIRCUMSTANCE ARISES WHERE WARRANTORS ARE FOUND TO BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF MISTAKES NEGLIGENCE OMISSIONS INTERRUPTIONS DELAYS ERRORS OR DEFECTS IN WARRANTORS PRODUCTS OR SERVICES SUCH LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER FOR WARRANTORS PRODUCT AND SERVICES OR 250 00 WHICHEVER IS GREATER YOU HEREBY RELEASE WARRANTORS FROM ANY AND ALL OBLIGATIONS LIABILITIES AND CLAIMS IN EXCESS OF THIS LIMITATION INDEMNIFICATION AND COVENANT NOT TO SUE YOU WILL INDEMNIFY DEFEND AND HOLD HARMLESS WARRANTORS THEIR OWNERS DIRECTORS OFFICERS EMPLOYEES AGENTS SUPPLIERS OR AFFILIATED COMPANIES AGAINST ANY AND ALL CLAIMS DEMANDS OR ACTIONS BASED UPON ANY LOSSES LIABILITIES DAMAGES OR COSTS INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS THAT MAY RESULT FROM THE INSTALLATION OPERATION USE OF OR INABILITY TO USE WARRANTORS PRODUCTS AND SERVICES OR FROM THE FAILURE OF THE WARRANTORS SYSTEM X TO REPORT A GIVEN EVENT OR CONDITION WHETHER OR NOT CAUSED BY WARRANTORS NEGLIGENCE YOU AGREE TO RELEASE WAI
35. MBER number 1 8 Max 8 numbers 48 digits each Default N A Time delay until first call is made SET or WHAT IS CALL DELAY min sec Min 00 00 Max 60 00 Default 00 30 Time delay between phone calls SET or WHAT IS INTERCALL TIME min sec Min 00 10 Max 60 00 Default 00 30 Number of calls until unit selfacknowledges SET or WHAT IS MAX CALLS Min O calls Max 255 calls Default 100 calls Allows 1400 to bypass answering devices on the same line SENSOR ON OFF RINGS TAD On or Off Default Off Number of rings until unit answers an incoming call SET or WHAT IS RINGS TAD Min 1 ring Max 15 rings DEFAULT 4 rings Turns off the speaker during alarm conditions SENSOR ON OFF MESSAGE MUTE On or Off Default Off Disables call progress detection feature SENSOR ON OFF STATUS CONFIGURE On or Off Default On 121 Sensaphone 1400 Manual Callback Acknowledgment Allows alarm acknowledgment with 10 rings SENSOR ON OFF CODE On or Off Default Disabled off Tone or Pulse Dialing Dialing method touch tone or pulse SENSOR ON OFF PHONE NUMBER T P Tone or Pulse Default Tone Alarm Programming Temp Alarm Limits High and low temperature alarm limits SET or WHAT IS LOW LIMIT or HIGH LIMIT zone Min 109 F 65 C Max 168 F 76 C_ Default Low O F High 100 F 4 20mA Table Range Defines upper and lower range of 4 20mA sensor SET or WHAT IS TABLE RAN
36. NITORING 111 4 20mA MONITORING 2200eeeeees 113 SOUND LEVEL MONITORING 5 114 OTHER MONITORING 022e0eeeeees 115 APPENDIX D 2 8 and 10K Thermistor Tables ioc See cea eee eeeee eens 117 APPENDIX E 1400 Technical Specifications 002e20eeeees 119 APPENDIX F 1400 Quick Reference GUIDE so iiri aa a a eee ees 121 APPENDIX G Accessories 125 APPENDIX H Returning Your 1400 for repaik sseni es eae es 126 Test Log criioiicreo roria ctir teens 130 xvi Chapter 1 Introduction CHAPTER 1 INTRODUCTION Congratulations on your purchase of the Sensaphone 1400 The 1400 is a powerful monitoring alarm and event logging system It can monitor equipment and environmental conditions using four universal Zones with scaleable range built in power failure detection sound level monitoring and one relay output for manual control or automatic control from alarms The Sensaphone 1400 also features user recordable voice for ID and all monitored zones numeric paging and built in line seizure The Sensaphone 1400 is a fully programmable environmental monitoring system for unattended or remote applications The unit will monitor and alarm on four zones these can be N O N C Normally Open or Normally Closed contact 4 20mA or 2 8K or 10K thermistor temperature sensor The unit will also monitor AC power sound level and battery condition On the f
37. OR ON OFF keys The SET key is used to program parameters When performing a programming sequence the command will typically require the SET key followed by the parameter to be programmed followed by a value and then the ENTER key at the end For example to program the Call Delay you would press SET CALL DELAY value ENTER To check your programming you would press the WHAT IS key followed by the parameter in this case WHAT IS CALL DELAY The SENSOR ON OFF key is generally used to enable and disable functions or to toggle a function on and off For example to disable a Zone you would press SENSOR ON OFF Zone or to turn the speaker Mute on you would press SENSOR ON OFF HISTORY MUTE ABORTING A COMMAND If you are in the middle of a command and you make a mistake you can abort the command by either pressing the ALARM CANCEL key or by simply waiting for the command to time out typically 30 seconds When you abort a command the unit will say Error 1 to indicate that the command has not been executed successfully ERROR MESSAGES When programming parameters in the 1400 you may get an error message if you inadvertently enter an incorrect value If the unit says Error 1 it means that you entered a value that is out of range or have aborted the command If Remote Programming Security 29 Sensaphone 1400 Manual Code is enabled see Chapter Five and you enter the incorrect security co
38. RS 36 ALARM RECOGNITION TIME 2222000es 39 ALARM LIMITS 0 02 ce eee eee eee 42 ZONE CALIBRATION 222 eee eee e eee 45 SOUND LEVEL CALIBRATION 2202055 47 DESIGNATING A ZONE AS UNUSED 49 EXIT DELAY 20220 5shoute cowie eect ome tesee ewes 50 TEMPERATURE ONLY STATUS REPORT 51 CHAPTER 5 COMMUNICATION PROGRAMMING 2200020eeeeuee 52 DATE and TIME 0c e cece eee eens 53 VOICE MESSAGES os is ie ees ceed eee ee eee 54 ID NUMBER c 52 2Gs2aie ee ale cise 2 verde eee eee 58 ALARM DIAL OUT TELEPHONE NUMBERS 60 Voice Dialout 33 4c c0bs Poe ne tees 60 Numeric Pager Dialout 2 5 62 SPECIAL DIALING OPTIONS 20020e00 66 Change to Touch Tone Dialing 000005 67 Special Dialing Code Summary 22 2005 67 DIAL OUT TEST MODE 2 002 c cece ween eee 68 To manually dial a phone number 68 ALARM ACKNOWLEDGMENT CODES 70 To erase an Acknowledgment Code 0 72 ALARM HISTORY i050 cc cece cece eee eee ees 73 Deleting the Alarm FIStOny 5 5 oo cance tia ares 73 TONE OR PULSE DIALING 200eeeeee 74 xiv Table of Contents RINGS UNTIL ANSWER 2000 e eee eee eeee 75 CALL DELAY TIME 6 c0 26sec cence mene is nee ee 76 INTERCALL TIME ose e ci acne wits aces tecin nae cnc ete ne 78 CALL PROGRESS 2 nicccceti er ned etet
39. SENSAPHONE Sensaphone 1400 User s Manual LIT 0110 www sensaphone com SENSAPHONE 1400 Environmental Monitoring System User s Manual Version 1 23 Every effort has been made to ensure that the information in this document is complete accurate and up to date Phonetics Inc assumes no responsibility for the results of errors beyond its control Phonetics Inc also cannot guarantee that changes in equipment made by other manufacturers and referred to in this manual will not affect the applicability of the information in this manual Copyright 2005 by Phonetics Inc dba SENSAPHONE First Edition version 1 23 October 2005 Written and produced by Phonetics Inc Please address comments on this publication to Phonetics Inc 901 Tryens Road Aston PA 19014 Sensaphone is a registered trademark of Phonetics Inc Important Safety Instructions Your Sensaphone 1400 has been carefully designed to give you years of safe reliable performance As with all electrical equipment however there are a few basic precautions you should take to avoid hurting yourself or damaging the unit Read the installation and operating instructions in this manual carefully Be sure to save it for future reference Read and follow all warning and instruction labels on the product itself To protect the Sensaphone 1400 from overheating make sure all openings on the unit are not blocked Do not place on or near a heat source
40. SOR ON OFF OUTPUT On or Off Default off Output Mode Program relay output as manual or automatic for specific zone SET or WHAT IS OUTPUT mode number Default none 123 Sensaphone 1400 Manual Remote Security Prohibits programming changes via telephone SET or WHAT IS ENTER LOCK 4 digit code Default unlocked Press ENTER after all Key Sequences starting with SET Use SET to establish parameters WHAT IS to verify them SPECIAL KEY FUNCTIONS RING TAD Used to enter a minus sign for negative alarm limits or calibrations DIALOUT CODES CODE 1 Numeric pager call type CODE 2 Inserts a Wait for answer CODE 3 Change to Touch Tone dialing 124 Appendix G Accessories APPENDIX G Accessories The sensors and accessories listed below are available from Phonetics Inc and represent the most commonly used devices Other dry contact sensors or 4 20mA transducers designed for more specialized applications may also be used Commercial or industrial electrical supply houses can provide devices to monitor virtually any condition For further information contact a Sensaphone Sales Associate toll free at 1 877 373 2700 PART NUMBER FGD 0006 FGD 0007 FGD 0010 FGD 0013 FGD 0022 FGD 0023 FGD 0027 FGD 0049 FGD 0052 FGD 0053 FGD 0054 FGD 0056 FGD 0057 FGD 0060 FGD 0063 FGD 0100 FGD 0101 FGD 0102 FGD 0205 SENSOR SWITCH Magnetic Reed Switch Passive Infra Red Detector
41. UMDUNG MOO MAX CALLS LOW LIMIT HIGH LIMIT 9 LISTEN TIME SOUND CALIBRATE REC TIME 0 ID POWER 64 Chapter 5 Communication Programming 6 Press the PAUSE key twice OUTPUT OUTPUT PAUSE PAUSE NOTE Depending on your pager service you may need to insert a longer or shorter delay additional fewer pauses Two pauses is the recommended starting point Use the Dial out Test Mode to help determine the proper number of pauses for your pager service When it is programmed properly you will hear the 1400 dial your pager service then wait based on the number of pauses until the call has been answered and then send another series of Touch Tones and hang up 7 Press the ENTER key To play back a NUMERIC PAGER number 1 Press WHAT IS 2 Press the PHONE NUMBER key PHONE NUMBER T P 3 Select the programmed Phone Number from the number keys keys 1 8 The 1400 will recite the type of call pager followed by the pager number assigned to that key CALL DELAY VOICE REPS MAX CALLS Bi LOW LIMIT HIGH LIMIT CALIBRATE REC TIME 65 Sensaphone 1400 Manual SPECIAL DIALING OPTIONS The 1400 has provisions for special dialing requirements These including dialing a or inserting a two second pause or forcing the system to wait for the called party to answer These options are typically used when a the unit is connected to a PBX and must dial a prefix such as 9 or extension to reach
42. UTE The unit will recite the history for the last 10 alarms A sample report is shown below Zone custom message alarm high at 3 31PM April 8 2005 acknowledged by number 4 Zone 3 custom message alarm low at 2 35AM March 27 2005 acknowledged by number 1 In Single User mode the report will state Alarm acknowledged for alarms acknowledged via telephone It will state Manual acknowledgment for alarms acknowledged at the keypad In Multiple User mode the report will state the user number that acknowledged the alarm If the maximum number of calls have been made the report will state Automatic acknowledgment Deleting the Alarm History The Alarm History can be deleted by pressing SET then HISTORY HISTORY MUTE The 1400 will say Erased 73 Sensaphone 1400 Manual TONE OR PULSE DIALING The 1400 can dial out in pulse or touch tones All numbers will be called using the chosen dialing method The default is TONE To program as either Tone or Pulse 1 Press the SENSOR ON OFF key 2 Press the PHONE NUMBER T P key PHONE NUMBER T P The unit will say Tone to indicate that Tone dialing is enabled it will say Pulse when pulse dialing is enabled 74 Chapter 5 Communication Programming RINGS UNTIL ANSWER The Rings Until Answer is the number of rings that must occur before 1400 answers the phone This value can be from 1 to 15 The default value is 4
43. VE DISCHARGE AND COVENANT NOT TO SUE WARRANTORS THEIR OWNERS DIRECTORS OFFICERS EMPLOYEES AGENTS SUPPLIERS OR AFFILIATED COMPANIES FOR ANY AND ALL LIABILITIES POTENTIALLY ARISING FROM ANY CLAIM DEMAND OR ACTION BASED UPON ANY LOSSES LIABILITIES DAMAGES OR COSTS INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS THAT MAY RESULT FROM THE INSTALLATION OPERATION USE OF OR INABILITY TO USE WARRANTORS PRODUCTS AND SERVICES OR FROM THE FAILURE OF THE WARRANTORS SYSTEM TO REPORT A GIVEN EVENT OR CONDITION WHETHER OR NOT CAUSED BY WARRANTORS NEGLIGENCE EXCEPT AS NECESSARY TO ENFORCE THE EXPRESS TERMS OF THIS LIMITED WARRANTY EXCLUSIVE WARRANTY THE LIMITED WARRANTY OR WARRANTIES DESCRIBED HEREIN CONSTITUTE THE SOLE WARRANTY OR WARRANTIES TO THE PURCHASER ALL IMPLIED WARRANTIES ARE EXPRESSLY DISCLAIMED INCLUDING THE WARRANTY OF MERCHANTIBILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR USE AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND THE WARRANTY OF NON INFRINGEMENT AND OR ANY WARRANTY ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE It must be clear that the Warrantors are not insuring your premises or business or guaranteeing that there will not be damage to your person or property or business if you use this Product You should maintain insurance coverage sufficient to provide compensation for any
44. Z 0 zone number Set and Recite High amp Low Alarm Limits The following commands are used to set or recite the Low Alarm Limit for any Zone Description Touch Tone Command Set Zone Low Limit S 7 L 5 zone number value Description Touch Tone Command What Is Zone Low Limit W 9 L 5 zone number value The following commands are used to set or recite the High Alarm Limit for any Zone Description Touch Tone Command Set Zone High Limit S 7 H 4 zone number value Description Touch Tone Command What Is Zone High Limit W 9 H 4 zone number value Set and Recite Telephone Numbers The following commands will allow you to program and recite dialout telephone numbers You may need to use the Special Dialing Codes below Chapter 7 Operation Special Dialing Codes Summary Code 1 Numeric pager type Code 2 Wait for answer Code 3 Change to Touch Tone Code 4 Pause Code 5 Code 6 Description Touch Tone Command Setting a phone number S 7 T 8 entry 1 8 telephone number Description Touch Tone Command Reciting a phone number W 9 T 8 entry 1 8 Record and Play Custom Voice Messages The following commands will allow you to record and play back custom voice messages for the ID message 0 and each zone 1 4 Description Touch Tone Command Record a Message S 7 M 6 entry 0 4 Description Touch Tone Command P
45. arge spark and or battery damage could result p Turn the power switch off and unplug the power transformer 2 Loosen the compression wiring connectors and allow 6 10 of cable slack to come into the enclosure This will make it easier to turn the panel over oS Remove the four corner screws securing the keypad pcb panel and turn the panel over 4 Remove the connectors from the battery by carefully pulling and wiggling the connectors from the battery tabs Nn Remove the screws holding the battery bracket and remove the bracket 6 Dispose Recycle the old battery following local disposal regulations for lead batteries N Attach the battery connector at the end of the BLACK wire to the negative terminal of the new battery o0 Attach the battery connector at the end of the RED wire to the positive terminal of the new battery 9 Insert the new replacement battery into the slot and replace the bracket Secure the bracket with the two screws 10 Place the main panel over the four metal stand offs and reattach the four corner screws 105 Sensaphone 1400 Manual 11 Readjust the cables through the compression connectors and secure the fittings 12 Plug the power transformer into the outlet and turn on the power switch O red wire black wire Figure 1 Back up Battery placement 106 Appendix C Troubleshooting APPENDIX C Troubleshooting the 1400 In the event that a probl
46. bility If TAD is disabled default Rings Until Answer will be the programmed number of rings If TAD Telephone Answering Device is enabled Rings Until Answer will be 1 To program intercall time 1 Press the SET key 2 Press the INTERCALL TIME key INTERCALL TIME The 1400 will say Enter minutes 78 Chapter 5 Communication Programming 3 Using the number keys enter the number of minutes and then press ENTER To keep the previous setting just press ENTER CALL DELAY VOICE REPS MNG CO CIE PS CALIBRATE fig REC TIME fam Wa 0 ID POWER fo The 1400 will say Enter seconds 4 Using the number keys enter the number of seconds and press ENTER To keep the previous setting just press ENTER CALL DELAY VOICE REPS WANO CO CE CALIBRATE fag REC TIME ag USTEN TIME 0 ID POWER The 1400 will say OK To play back the Intercall Time 1 Press the WHAT IS key 2 Press the INTERCALL TIME key INTERCALL TIME The 1400 will recite the programmed time 79 Sensaphone 1400 Manual CALL PROGRESS The 1400 monitors call progress when it dials out for an alarm If 1400 encounters a busy signal or receives no answer after ten rings the unit hangs up waits the programmed intercall time and then dials the next phone number When dialing some beeper pager services the line may be answered before receiving a ringback This may interfere with the call
47. d on the beeper then hangs up Chapter 7 Operation ALARM ACKNOWLEDGMENT Alarm Acknowledgment Voice Dialout Repeated below is the same example of what the 1400 might say during a typical voice dialout Hello this is 555 2278 Acme Medical Laboratory Zone One Temperature in Refrigerator One a high temperature alarm exists it is now 50 degrees Fahrenheit too high Listen to sound for ten seconds Hello this is 555 2278 Acme Medical Laboratory Zone One Temperature in Refrigerator One a high temperature alarm exists it is now 50 degrees Fahrenheit too high Listen to sound for ten seconds Hello this is 555 2278 Acme Medical Laboratory Zone One Temperature in Refrigerator One a high temperature alarm exists it is now 50 degrees Fahrenheit too high Listen to sound for ten seconds Enter acknowledgment code 1400 will now wait 10 seconds for a Touch Tone acknowledgment code to be entered After the last digit of the acknowledgment code has been received the 1400 will respond by saying Alarm Acknowledged The alarm has been acknowledged and the unit will hang up Once the alarm has been acknowledged the dialout process stops If a Touch Tone acknowledgment code is not received the 1400 will offer you a second chance to enter it responding with beep error Enter acknowledgment code If the acknowledgement code is still n
48. d time 1 Press SET followed by the DATE TIME key set Fae 2 The unit will say Enter the date Enter the date in month day year mm dd yy format using two digits for each For example if the date was January 7 2005 you would enter 010705 then press ENTER 3 Next the unit will say OK enter the time Enter the time in 24 hour format e g 3 00PM 15 00 using hours minutes hh mm format For example if the time was 1 30PM you would enter 1330 then press ENTER 4 To check the date and time press WHAT IS followed by DATE TIME The unit will announce the date and time wear is DATE TIME NOTE The internal clock is powered by an onboard lithium battery which should provide 8 10 years of service life To program only the Date or only the Time you can simply press the ENTER key when prompted and the unit will keep its current value For example to program a new TIME but keep the current DATE press ENTER when prompted for the Date The unit will keep the current setting and then prompt you to enter the new Time 53 Sensaphone 1400 Manual VOICE MESSAGES 54 The 1400 s digital speech recording feature allows you to record custom messages for each of the four Zones and an ID Message This means that when the 1400 calls you during an alarm you will hear a personalized Voice Message identifying the unit and telling you exactly what alarm condition exists You can record a separate messag
49. de the unit will answer with Error 2 and offer you a second chance to enter the correct code ACKNOWLEDGING A FALSE ALARM While programming the unit you may inadvertently set off an alarm Once an alarm occurs the unit will start its alarm processing routine which will prevent you from performing any other keypad function until the alarm is acknowledged To acknowledge an alarm and stop the unit from making any phone calls press ALARM CANCEL This will acknowledge the alarm assuming that you have not entered any custom acknowledgment codes If you have entered one or more custom acknowledgment codes then enter the code as required RECOMMENDED PROGRAMMING STEPS Listed below are the basic programming steps to get you up and running The chapters that follow provide detailed programming instructions as well as additional options to customize the operation of your 1400 Parameter Chapter 30 Set the Date amp Time 5 Configure Zones Set Alarm Limits Record Zone voice messages Record ID voice message Set ID number NWN WW BW NY KF Nn nn A A Set dialout telephone numbers Chapter 4 Zone Programming CHAPTER 4 ZONE PROGRAMMING This chapter explains the keyboard commands for the monitoring functions of the Sensaphone 1400 This includes E Configure Zone Type E Enable Disable Zones E Temperature Scale E Table Range for 4 20mA sensors E Alarm Recognition Time E Alarm Limits E Zone Ca
50. des the following features E Four Zones configurable as temperature 4 20mA or dry contact E Scaleable Range for 4 20mA Zones E Calibration for each Zone E Each Zone can be individually enabled or disabled E Power monitor E Fully automatic input configuration No Jumpers E High sound level monitor w optional external mic E relay output manual or automatic control E 10 status LEDs E Dial out to eight telephone numbers E User recordable voice messages E Alarm dialout via voice and numeric pager E Built in Line Seizure E Microphone for on site listen in w optional external mic E Time stamped Alarm History E Surge protection on all Zones telephone line and power supply E Rechargeable battery backup E NEMA 4 enclosure Chapter 1 Introduction LAYOUT amp Zone 1 om T zoe 3 4 5 6 9 T ca Lo e savo SEA mOuiaun PAUSE 00D DATE TIME o Sa ge o s dg __ System On ALARM SENSAPHONE ITE o E 1400 REMOTE MONITORING SYSTEM alee Figure 1 1400 diagram 1 Programming Keypad 8 External Mic Terminals 2 Grounding Terminal 9 Built in Condenser Mic 3 9vDc Power Terminals 10 System On LED 4 N O N C Relay Output 11 Phone in use LED Terminals 12 Output On LED 5 4 Zone Terminals 13 Battery OK LED 6 Power Button 14 Zone Alarm LEDs 7 Phone Network Extension Terminals 19 Sensaphone 1400 Manual TECHNICAL SUPPORT 20 Reading thi
51. e Table Low value then press ENTER ne REPS 6 OW LIMIT J HIGH LIMIT LISTEN TIME RE eine POWER CALL R RATI 50 2 Zo RINGS IL D i The 1400 will say Enter High Number 5 Using the number keys enter the Table High value and press ENTER CALL PiN on REPS OW LIMIT post IME fe e BE G of x A Q Ee BEJ ERG D m Mi RINGS PES The 1400 will say OK To play back the Table Low and Table High Range 1 Press the WHAT IS key 2 Press the TABLE RANGE key 1400 will say Enter Zone Z B a TABLE RANGE 37 Sensaphone 1400 Manual 3 Press the corresponding Zone number 1 4 NID SENG MOLON 4 MAX CALLS The 1400 will say Low and speak the low table value then it will say High and speak the high table value 38 Chapter 4 Zone Programming ALARM RECOGNITION TIME The Alarm Recognition Time is the length of time an alert condition must be present before a valid alarm exists and dial out is activated If a condition exists and then clears within the recognition time it is not considered an alarm This is useful to prevent nuisance dialouts for momentary alarm conditions or on self correcting equipment Each Zone can be programmed with a different recognition time including Power Alarms and Sound Level Alarms The default recognition time is 3 seconds for Zones 5 minutes for Power and 8 seconds for Sound level You
52. e for each of the four Zones The message can run a maximum of 5 seconds The ID Message can be a maximum of 8 seconds You can shorten the message length by pressing the ENTER key after reciting the message The ID Message is used to identify the unit This could be a particular building name its location address or city or some other identifier To program the ID Message 1 Locate the condenser mic e Mic Zone 1 1 2 Press the SET key 3 Press the MESSAGE key The 1400 will say Enter Message Number MESSAGE 4 Press the ID key number 0 key ID POWER 5 When the unit beeps begin speaking your message into the microphone The unit will say OK when the recording time has elapsed then it will play back your recorded message Chapter 5 Communication Programming To play back the ID Message 1 Press the WHAT IS key 2 Press the MESSAGE key MESSAGE 3 Press the ID key number 0 key ID POWER The 1400 will play back your recorded message The Zone Messages are used to identify the device or condition being monitored such as temperature humidity equipment alarms security alarms etc To program the Voice Message for a Zone 1 Locate the condenser mic e Mic Zone 1 1 2 Press the SET key 3 Press the MESSAGE key The 1400 will say Enter Message Number MESSAGE 55 Sensaphone 1400 Manual 4 Press the number key for the c
53. e power transformer is plugged in The battery should provide 3 5 years of service depending on temperature and charge discharge cycles before needing replacement See Appendix B for battery replacement instructions The 1400 also includes a 3V lithium battery to retain the date and time when main power is off The lithium battery should provide 8 10 years of service life NOTE Have batteries serviced by qualified service personnel only TELEPHONE LINE 24 Connect the 1400 s Phone jack to a standard 2 wire analog phone line The unit dials using pulse or tone with loop start only The 1400 will recognize ringer frequencies from 16 to 60 Hz and will operate with all standard analog telephone systems that accept pulse or tone dialing Certain private telephone systems and public switching equipment may not accept the unit s dialing or may generate an unacceptable ring signal In those cases a dedicated line may be required for the Chapter 2 Installation unit Consult the supplier of your telephone system if you encounter problems CAUTION Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been dis connected at the network interface Use caution when installing or modifying telephone lines Line Seizure Line seizure gives
54. ecite the number programmed If there is no number programmed 1400 will say No number To erase a dial out telephone number 1 Press the SET key 61 Sensaphone 1400 Manual 62 2 Press the PHONE NUMBER key The 1400 will say Enter Number PHONE NUMBER 1 P 3 Select an assigned Phone Number keys 1 8 and press E NTER a Ea The 1400 will say Number 1 8 erased Numeric Pager Dialout When programming the 1400 to dial a Numeric pager there are two methods that can be used Automatic mode and Manual mode The only difference is that in Automatic mode the 1400 will automatically try to sense when the call has been answered and then send the ID Number and zone numbers In some instances the automatic answer detection and timing from the 1400 is incompatible with the paging service and the Manual mode must be used NOTE If your phone system requires you to dial a 9 followed by a pause to get an outside line you must use Manual mode and insert pauses at the end of the number When the 1400 calls your Numeric Pager it will leave the programmed ID Number along with the Zone number that is in alarm If it s reporting a Power alarm it will send the ID Number followed by the number 0 if it s reporting a Sound alarm the 1400 will send the ID Number followed by the number 9 To acknowledge the alarm you will have to call the unit back and enter an acknowledgement code o
55. egrees Fahrenheit too high Listen to sound for ten seconds Enter acknowledgment code The 1400 will now wait 10 seconds for a Touch Tone acknowledgment code to be entered After the last digit of the acknowledgment code has been received the 1400 will respond by saying Alarm Acknowledged The alarm has been acknowledged and the unit will hang up Once the alarm has been acknowledged the dialout process stops If a Touch Tone acknowledgment code is not received the 1400 will offer you a second chance to enter it responding with beep error Enter acknowledgment code If an acknowledgement code is still not received then the 1400 will respond by saying beep error goodbye The alarm has not been acknowledged The 1400 will hang up and wait for you to call back and enter the acknowledgment code This waiting period is called the INTERCALL TIME During this time you may call the unit back from a Touch Tone phone and the unit will give a voice report Once you receive the complete report enter the code to acknowledge the alarm Chapter 7 Operation NOTE An alarm cannot be acknowledged using a pulse rotary telephone unless the Callback Acknowledgment feature is enabled TIP When the 1400 is programmed to make calls to pagers make sure the intercall delay time is long enough to give the person carrying the pager some time to get to a phone to call the unit back Alarm Ack
56. em 5 The batteries drain prematurely Cause The unit s AC transformer is unplugged or for some other reason full AC power is not available to the unit Solution Enable the zones for alarm See Chapter 4 Reprogram Recognition Time Set the Recognition Time to the minimum required for a monitored condition to become a valid alarm If possible test the condition by deliberately creating an alert condition Refer to Chapter 4 Solution The batteries will take over powering the unit when the AC transformer is unplugged from the 120 VAC outlet When storing the unit be sure to turn the power switch off If the solutions offered above do not appear to correct the problem apply the following steps in the order shown Turn the power switch off e Wait one minute for the 1400 to completely power down e Turn the power switch on e Reconfigure the zones Refer to Chapter 4 Refer to Chapter 2 Installation for additional information on batteries and installation procedures Contact Sensaphone Technical Support toll free at 1 877 373 2700 116 Appendix D Thermistor Tables APPENDIX D 2 8 and 10K Thermistor Tables 2 8K Thermistor Data Degrees Celsius Resistance Ohms 50 187 625 40 94 206 30 49 549 20 27 180 10 15 491 0 9 142 10 5 572 20 3 498 30 2 256 40 1 491 50 1 009 60 697 70 490 80 351 117 Sensaphone 1400 Manual 10K Thermistor Data Degrees Celsius Resistance Ohms
57. em is encountered this section will assist you in determining the cause so you can return the unit to its normal monitoring routine with minimal interruption Most problems with the 1400 are easy to identify and quickly corrected See the information under the following general headings e Communications Dialout functions e Temperature monitoring e 4 20mA monitoring e Sound level monitoring e Other monitoring functions If you have tried the solutions outlined in this section and are not satisfied with the results call Sensaphone Technical Support toll free at 1 877 373 2700 If it is determined that your 1400 requires repair please follow the instructions in Appendix H for returning your unit for service 107 Sensaphone 1400 Manual COMMUNICATIONS DIAL OUT Problem 1 The 1400 fails to dial out Cause a The telephone number may be incorrectly programmed b Tone or pulse the current dialing method is not compatible with the telephone line on which the 1400 is installed c Recognition Time is too long An alert condition does not remain in effect long enough to become a valid alarm d Max Calls is set to zero e The 1400 is connected to an incompatible telephone line Solution Recheck programming steps and use the dial out test mode to listen to the unit dial Refer to Chapter 5 Switch from the current setting from tone to pulse or from pulse to tone Refer to Chapter 5 Reprogram Recogni
58. emperature sensor consistently read two degrees high you could use the calibration feature to adjust that temperature down two degrees To make a value negative precede the value with the RINGS TAD Key To calibrate a Zone 1 Press the SET key 2 Press the CALIBRATE key 7 CALIBRATE The 1400 will say Enter Zone Number 3 Press the corresponding Zone key 1 4 OO NIMDAUNG MOON MAX CALLS The 1400 will say Enter Number 45 Sensaphone 1400 Manual 4 Enter the number Then press ENTER CALL DELAY E VOICE REPS MAX CALLS LOW LIMIT CALIBRATE fig REC TIME EN 0 ID POWER The 1400 will say OK To play back the present calibration 1 Press the WHAT IS key 2 Press the CALIBRATE key 1400 will say Enter Zone Number CALIBRATE 3 Press the corresponding Zone key 1 4 ONIMDSUNG MOLOEN 4 MAX CALLS The 1400 will recite the programmed calibration 46 Chapter 4 Zone Programming SOUND LEVEL CALIBRATION This feature allows you to program the level of sound that will cause the 1400 to respond to an alarm and dial out NOTE This applies only to the optional external microphone It may be useful to desensitize the 1400 to sound if installed in an area with a relatively high noise level or where a loud noise occurs frequently but is not associated with an alarm In some applications it may be desirable to increase sound sensitivity to low
59. en completed the Sensaphone 1400 is fully operational This chapter explains how the 1400 operates ALARM DIALOUT AND ACKNOWLEDGMENT There are three stages to a complete alarm event 1 Alarm Recognition 2 Alarm Notification 3 Acknowledgment Note that not all alert conditions will go through each stage For example some may not meet the recognition time Alarm Recognition 1 The 1400 monitors four zones plus sound level and power failure When the status of a zone changes or exceeds user programmed limits it causes an alert condition 2 If the alert condition lasts long enough to meet its programmed recognition time the alert condition becomes an alarm and the 1400 begins the alarm notification sequence Alarm Notification The 1400 can make two types of phone calls Voice and Numeric Pager Dialout Note Call Progress The 1400 monitors call progress when dialing out If the 1400 dials out and encounters a busy signal or no answer after 10 rings the unit hangs up waits the programmed intercall delay time and then dials the next phone number NOTE Dial tone and call progress detection may optionally be disabled Alarm Dialout Voice When dialing out to a destination programmed as voice the 1400 waits for the phone to be answered then recites its user recorded identification message then the message identifying the zone or zones that have gone into alarm 93 Sensaphone 1400 Manual 94 Below is
60. ermits limiting the duration of implied warranties then the implied warranties herein are to be limited to the same duration as the applicable written warranty or warranties herein The warranty or warranties herein may give you specific legal rights that will depend upon the applicable law You may also have other legal rights depending upon the law in your jurisdiction 6 CHOICE OF FORUM AND CHOICE OF LAW In the event that a dispute arises out of or in connection with this Limited Warranty then any claims or suits of any kind concerning such disputes shall only and exclusively be brought in either the Court of Common Pleas of Delaware County Pennsylvania or the United States District Court for the Eastern District of Pennsylvania Regardless of the place of contracting or performance this Limited Warranty and all questions relating to its validity interpretation performance and enforcement shall be governed by and construed in accordance with the laws of the State of Delaware without regard to the principles of conflicts of law Effective date 08 01 2005 PHONETICS INC d b a SENSAPHONE 901 Tryens Road Aston PA 19014 Phone 610 558 2700 Fax 610 558 0222 www sensaphone com xli Table of Contents Table of Contents Important Safety Instructions 0eeee iii FCC Requirements 0 cece eee e eee eeees v Canadian Department of Communications Statement vii 2 YEAR LIMITED WARRANTY 200
61. evices that you may connect to your telephone line and still have all of those devices ring when your telephone number is called In most but not all areas the sum of the REN s of all devices connected to one line should not exceed five 5 0 To be certain of the number of devices that you may connect to your line you may want to contact your local telephone company to determine the maximum REN for your calling area The applicable certification jack USOC for this equipment is RJ11C The facility interface code FIC for this equipment is 02LS2 A compliant telephone cord and modular plug are provided with equipment This equipment is designated to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant See Installation Instructions for details This equipment may not be used on coin service units provided by the telephone company Connection to party lines is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information Should the 1400 cause harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you in advance But if advance notice isn t practical the telephone company may temporarily discontinue service without notice and you will be notified as soon as possible You will be informed of your right to file a complaint with the FCC
62. ing device For example 1400 RINGS 5 device rings 3 2 Press the SENSOR ON OFF key 3 Press the TAD key NINES IND The 1400 will say TAD On If the 1400 says TAD Off repeat steps 2 and 3 4 Once TAD is on allow the phone to ring once when you call the unit and then hang up The 1400 recognizes that a call was made and activates a 30 second internal timer This allows you 30 seconds to call the 1400 back Call back within 30 seconds The 1400 will override the answering device on this incoming call and answer the phone on the first ring The 1400 resets the TAD timer after one incoming call is received If you want to call the unit again you must repeat steps 4 and 5 Nn 84 Chapter 5 Communication Programming LISTEN IN TIME The Listen In Time is the amount of time you can listen to sounds at the unit s location during a status call in An external microphone optional is required to listen in to on site sounds The programmable range is 0 to 255 seconds The default setting is 0 seconds disabled To program the Listen In Time 1 Press the SET key 2 Press the LISTEN TIME key LISTEN TIME SOUND The 1400 will say Enter seconds 3 Using the number keys enter the seconds then press ENTER CALL DELAY VOICE REPS ANO CO CE ER CALIBRATE Jig REC TIME am USTEN TIME 0 ID co POWER The 1400 will say OK To play back the Listen in Time
63. ity code 1 Press the SET key 2 Press the LOCK key The 1400 will say Enter security code 3 Press ENTER The 1400 will say Security code erased 87 Sensaphone 1400 Manual SPEAKER MUTE When the 1400 dials out with an alarm it recites the alarm message over the phone and at the monitor site The Speaker Mute command allows you to silence the 1400 at the monitor site To Mute the speaker 1 Press the SENSOR ON OFF key 2 Press the MUTE key HISTORY MUTE The 1400 will say Mute On to indicate that the speaker mute is on It will say Mute Off to indicate when the speaker mute is off 3 Repeat key sequence to change 88 Chapter 5 Communication Programming CALLBACK ACKNOWLEDGMENT This is an optional feature that can be enabled using the keypad default disabled It allows an alarm to be acknowledged simply by calling the unit and letting the line ring 10 times When this feature is enabled it will temporarily make the Rings Until Answer set to 10 when an unacknowledged alarm exists If you receive a call via Voice or Pager and are unable to send touch tones you can call the unit back let the line ring 10 times and the unit will answer and say Alarm Acknowledged NOTE If TAD is also enabled then you must call the 1400 let it ring once hang up and then call the unit back within 30 seconds The unit will answer on ring and acknowledge the alarm To Enable the Callbac
64. k Acknowledgment Feature 1 Press SENSOR ON OFF 2 Press CODE e s The 1400 will say Callback Acknowledgment Enabled Disabled to indicate that Callback Acknowledgment is enabled Repeat the key sequence to disable 89 Sensaphone 1400 Manual CHAPTER 6 CONTROLLING THE OUTPUT The 1400 includes a relay output that can be used to control a light siren or other device The output is a Form C Normally Open Normally Closed mechanical relay and is rated for up to 120VAC 2A A sample wiring diagram is shown below 12VDC Power Supply Alarm Light Figure 1 Relay output connected to alarm The output can be programmed to operate in one of 7 automatic modes or it can operate in manual mode default The 7 automatic modes allow the output to automatically turn on and off based on individual alarms or any alarm In manual mode the output is controlled via keypad command or remotely via touch tone phone See Chapter 7 A description of each mode is shown below AUTOMATIC MODES Mode 1 Output on when zone goes into alarm Off when alarm is acknowledged Mode 2 Output on when zone 2 goes into alarm Off when alarm is acknowledged Mode 3 Output on when zone 3 goes into alarm Off when alarm is acknowledged Mode 4 Output on when zone 4 goes into alarm Off when alarm is acknowledged Mode 5 Output on when a Sound alarm occurs Off when alarm is acknowledged 90 Chapter 6 Controlling the Output
65. k close to the unit Figure 1 Mounting Dimensions 21 Sensaphone 1400 Manual 22 Locking the Enclosure The 1400 enclosure can be locked by installing a small luggage style padlock through the loop on the front door of the enclosure See Figure below Figure 2 Locking the Enclosure Grounding Connect a heavy gauge 14AWG copper wire to the earth ground terminal on the left end of the panel and connect the other end to a ground rod or metal cold water pipe See Figure 3 It is extremely important that the earth ground connection be as short as possible The ground rod should have sufficient depth to provide a low impedance connection to earth This connection is required for the surge lightning protection circuits to function properly NOTE Proper earth grounding of the 1400 is required for warranty coverage Ground rods can typically be found at local electrical supply houses and or hardware stores Be sure to contact your state Call before you dig hotline at least two days before you install your ground rod to insure that it is safe to install the ground rod in a chosen area Chapter 2 Installation AAAI AAAS 9VDC NO C NC RELAY OUTPUT BAT EG i Figure 3 Grounding the 1400 Wiring Connectors The 1400 includes compression type liquid tight connectors for routing wires into the enclosure To use these connectors
66. lay a Message W 9 M 6 entry 0 4 Control the Relay Output The following commands will allow you to check the status of the relay output and to toggle the Relay Output On and Off Description Touch Tone Command Reciting the Output Status W 9 R 7 O 6 Description Touch Tone Command Switching the Output S 7 R 7 O 6 Activate Microphone Listen in The following command will allow you to activate the microphone listen in for the programmed duration Description Touch Tone Command Activate Mic Listen in M 6 I 4 C 2 10 Sensaphone 1400 Manual 102 Request Status Report The following command will initiate a status report Description Touch Tone Command Recite status report W 9 S 7 R 7 Request Alarm History The following command will recite the alarm history Description Touch Tone Command Recite alarm history H 4 4 S 7 Hang up The following command will make the 1400 hang up the telephone line Description Touch Tone Command Hang up the phone line B 2 Y 9 E 3 NOTE If a security code is enabled the 1400 will prompt you with Enter security code Enter the four digit keypad security code plus to enter touch tone command mode If entered correctly the 1400 will respond with OK and you can proceed to enter the commands If entered incorrectly the unit will give you one more chance If it is incorrect a second time the unit will say Er
67. libration E AC Power Monitoring Enable Disable E AC Power Recognition Time E Sound Level Monitoring Enable Disable E Sound Level Recognition Time E Sound Level Calibration AUTOMATIC ZONE CONFIGURATION The 1400 is compatible with normally open normally closed 2 8K thermistor temperature 10K thermistor temperature and 4 20mA type sensors All of the Zones are configured simultaneously by keying in a simple key sequence after connecting all of your sensors Make sure all sensors are in their normal state All 4 20mA transducers should be powered on NOTE New temperature sensors will default con figure to 2 8K If you are connecting any 10K sensors to the 1400 these must be configured man ually Any sensor that was previously configured as either 2 8K or 10K will maintain proper thermistor type See the Manual Configuration section To configure the Zone Types 1 Press the SET key 31 Sensaphone 1400 Manual 2 Press the CONFIGURE key SUNLESS CONFIGURE The 1400 will prompt Enter 0 for automatic configuration enter zone number for manual configuration If you press 0 the 1400 will scan each Zone input and determine the input type The Zones are now considered normal If a normally closed Zone becomes open an alarm will occur If a normally open Zone becomes closed an alarm will occur MANUAL ZONE CONFIGURATION 32 If you would like to program the Zone type NO NC temperature 4
68. me during the status report Simply press a Touch Tone and the unit will halt the report and respond with OK You are now in Touch Tone command mode Commands are available to perform the following functions monitoring Recite Set High and Low alarm limits Recite Set telephone numbers Record Play custom voice messages Recite Set the relay output Activate the microphone for listen in e Recite status report e Recite alarm history Enable and disable zones power monitoring and sound The commands are put together based on the letters of a touch tone telephone See typical telephone keypad layout below Deas 4 D 6 S A Te 8 9 ES OO oF lt x d A Figure 1 A telephone keypad Many of the commands use three letters that represent an abbreviation of the selected command For example to Set a High limit on Zone 1 you would press S H 1 or in numeric form 7 4 1 99 Sensaphone 1400 Manual 100 The tables below list all of the touch tone commands that are supported Commands are listed in both character and numeric formats The key is used as an ENTER key Use the key to represent a negative sign or to represent the CODE key when programming telephone numbers Enable Disable Zones This command will toggle the selected zone between the enabled or disabled state Description Touch Tone Command Enable Disable Zone
69. mode is for users who are not concerned with knowing who responds to and acknowledges the alarm In this mode the default code of 555 is used In Single User mode an alarm can be acknowledged by pressing the ALARM CANCEL button on the keypad or by entering the Acknowledgment Code of 555 over the telephone using touch tones In Multiple User mode up to 8 custom Acknowledgment Codes can be created in order to track who acknowledges alarms These are 5 digit custom codes replacing the default 555 The 5 digit Acknowledgment Code comprises the user s entry number 1 8 plus a four digit number Up to eight different Acknowledgment Codes may be programmed into the unit to identify individual users in the Alarm History Log When the unit makes a telephone call in Voice mode it will prompt the user to enter an Acknowledgment Code If this is entered correctly the 1400 will say Alarm Acknowledged When an alarm message is sent to a pager the person who receives the page will have to call the unit back to acknowledge the alarm In Single User mode the user must enter 555 to acknowledge the alarm In Multiple User mode the user must enter his or her 5 digit Acknowledgment Code To Program Multiple User Acknowledgment Codes 1 Press SET 2 Press CODE CODE The 1400 will say Enter Code Number 70 Chapter 5 Communication Programming 3 Press a number 1 8 to assign the user ONENI MOO MAX CALLS
70. n You did not allow the telephone When calling the 1400 and the TAD to ring 10 times Note If the TAD is disabled allow the telephone to ring telephone answering device is 10 times Refer to Chapter 5 disabled the telephone rings ten times before the 1400 answers If the TAD is enabled you must call and let the line ring once hang up and call back again within 30 seconds The 1400 will answer on the first ring and acknowledge the alarm 109 Sensaphone 1400 Manual COMMUNICATIONS DIAL OUT continued Problem 4 The 1400 recites the alarm message or Status Report over the telephone but is silent at the installation site Cause Solution The local voice mute feature is in Deactivate local voice mute Refer to effect the programming steps in Chapter 5 Problem 5 The 1400 and telephone answering device sharing the same line answer incoming calls simultaneously Cause Solution The 1400 s number of Rings Until Change the number of Rings Until Answer is set to equal the number of Answer for the 1400 rings set for the telephone answering Refer to Chapter 5 device 110 Appendix C Troubleshooting TEMPERATURE MONITORING Problem 1 Can t program temperature limits or the unit won t read the temperature sensor Cause Solution The zone isn t configured to read a Press SET and CONFIGURE to temperature sensor program the zone For 10K thermistor you must manually configure See Chapter 4 Pr
71. n the Sensaphone 1400 Connect the negative terminal from your power supply to the adjacent ground terminal on the 1400 Chapter 2 Installation Input Zones Input Zones Terminal Strip Terminal Strip Temperature Sensor sees Thermistor 4 20mA Transducer External Power Source 4 20mA transducer Input Zones Terminal Strip Dry Contact Sensor Dry Contact Figure 5 Different Sensor Types connected to the Terminal Block External Microphone An optional external microphone may be connected to the MIC terminals to allow remote listen in capabilities and high sound level detection NOTE The built in microphone is for message recording only An external microphone with a 25 cable may be ordered from your Sensaphone supplier Part number FGD 0057 The microphone connects to the terminals labeled MIC Be sure to observe proper polarity when connecting the microphone Red wire to and Black wire to See Chapter Five for information on programming the Listen in Time High Sound Alarm Recognition Time and Sound Level Sensitivity calibration Wiring Recommendations The 1400 will work fine in indoor environments using unshielded cable When wiring will be subject to long lengths gt 250 or if run outdoors it is highly recommended that shielded cable be used and that the shield be connected to an earth ground Also be sure to use the appropriate gauge wire based on the distance and sensor type
72. nd beeper systems see special dialing options Once the alarm is acknowledged all dial out stops Voice Dialout When 1400 calls in Voice mode it will announce the ID Message and the alarm message Afterward it will ask for the acknowledgement code If a correct code is entered the unit will stop dialout If the wrong code is entered it will hang up and continue dialing the next number To program a VOICE dial out telephone number 1 Press the SET key 2 Press the PHONE NUMBER key The 1400 will say Enter Number PHONE NUMBER T P 3 Select which Phone number to program Press any unassigned number key keys 1 8 to represent the new telephone number entry 1400 will respond Enter number NTN VOORN Wve COA CISEU ae CALIBRATE fg REC TIME 60 Chapter 5 Communication Programming 4 Enter the phone number using the number keys and then press ENTER Be sure to enter 1 area code if required If installed on a PBX system be sure to enter a 9 if required CALL DELAY JM VOICE REPS SNO CAN CET D CALIBRATE ig REC TIME fam WA 0 ID POWER 1400 will say OK To play back a programmed dial out telephone number 1 Press the WHAT IS key 2 Press the PHONE NUMBER key 1400 will say Enter Number PHONE NUMBER T P 3 Select an assigned Phone number keys 1 8 1 2 3 ervin rA Moea ONT MAX CALLS LOW LIMIT HIGH LIMIT CALIBRATE REC TIME The 1400 will r
73. nd the sensor by holding a cup of very hot water beneath the sensor e NO NC Contacts Open or close the contact Allow the unit to contact all programmed telephone numbers This will make sure that the 1400 is programmed properly It will also prepare personnel to respond appropriately when they receive a call from the 1400 103 Sensaphone 1400 Manual 3 Test the batteries by unplugging the AC adapter and making sure that the 1400 continues to function Check that the BATTERY OK LED remains on steady Press WHAT IS then STATUS on the keypad and listen to the status report Make sure the report states that power is off and battery is OK Keep the AC adapter unplugged so that a Power Failure alarm occurs Allow the unit to dial all programmed telephone numbers while running on battery backup Plug in the AC adapter after the unit has finished dialing all of the telephone numbers 104 Appendix B Replacing the Backup Battery APPENDIX B Replacing the Back up Battery The back up battery will provide about 3 5 years of service life depending on usage and temperature After 5 years or when back up time is insufficient the battery should be replaced Replacement batteries can be ordered from Sensaphone Part number BAT 0020 To replace the battery follow the instructions below WARNING When removing and replacing the bat tery be careful not to short out the battery terminals on the bracket or back panel A l
74. nowledgment Automatic Max Calls The 1400 has the ability to acknowledge itself by using the Max Calls function The unit keeps a count of the number of phone calls it makes for a particular alarm Once the number of calls made reaches Max Calls the 1400 will acknowledge the alarm and stop the dialout process The default setting for Max Calls is 100 97 Sensaphone 1400 Manual CALL IN STATUS 98 You can also call into the 1400 using a Touch Tone telephone to obtain a status report After answering the 1400 will recite a status report Immediately following the status report the 1400 allows you to use Touch Tone commands to enable disable zones change limits control the output etc See the next section Remote Commands via Touch Tone Phone Below is an example of a voice status report Hello this is 555 2278 Acme Medical Laboratory Zone one Temperature in refrigerator one 38 degrees Fahrenheit OK Zone two Temperature in refrigerator two 40 degrees Fahrenheit OK Zone three Water pressure monitor OK Zone four Nitrogen gas tank level in percent 15 too low acknowledged alarm exists Sound is OK Power is ON Battery is OK Output is off Good Bye Chapter 7 Operation REMOTE COMMANDS VIA TOUCH TONE PHONE You can issue a number of commands to the 1400 remotely using a Touch Tone telephone This command mode can be entered at any ti
75. oblem 2 The temperature reading is 121 F or 85 C 2 8K or 87 F or 85 C 10K Cause Solution The temperature sensor has been Examine the wires to temperature disconnected or has broken wires sensor and connect or replace wiring Problem 3 The temperature reading is 115 F or 57 C 2 8K or 168 F or 76 C 10K Cause Solution Temperature sensor wires are Verify and correct wiring touching or have shorted 111 Sensaphone 1400 Manual TEMPERATURE MONITORING continued Problem 4 Temperature reading is inaccurate Cause a The zone is configured for the wrong type of thermistor i e 2 8k vs 10k b Temperature sensing may be affected by a source of ambient heat ie direct sunlight or heat duct proximity c Temperature may require calibration d The unit is using the wrong temperature scale Fahrenheit vs Celsius 112 Solution Manually configure the zone as described in Chapter 4 Try moving the sensor to a different location After moving or placing the sensor away from ambient heat sources the temperature may be calibrated to offset inaccurate normal reading by several degrees Refer to Chapter 4 Verify temperature scale Refer to Chapter 4 4 20mA MONITORING Problem 1 Appendix C Troubleshooting Can t program 4 20mA range or the unit won t read the 4 20mA sensor Cause The zone isn t configured to read a 4 20mA sensor P
76. orresponding Zone OO NIMDSENG MAOO MAX CALLS 5 When the unit beeps begin speaking your message into the microphone The unit will say OK when the recording time has elapsed then it will play back your recorded message To play back the message for a Zone 1 Press the WHAT IS key 2 Press the MESSAGE key MESSAGE 3 Press the corresponding Zone number key VOICE REPS The 1400 will play back your recorded message To erase a Zone or ID message 1 Press the SENSOR ON OFF key CALL DELAY A MAX CALLS 2 Press the MESSAGE key MESSAGE The 1400 will say Enter message number 56 Chapter 5 Communication Programming 3 Press the Zone Number or ID key ID CALL DELAY JME VOICE REPS MAX CALLS The 1400 will say Message erased 57 Sensaphone 1400 Manual ID NUMBER 58 The ID Number is the identification number of the 1400 This number is typically the telephone number where the unit is installed or it may be designated using any number that best suits your application The purpose of the ID Number is to immediately provide the source of any alarm especially when using multiple 1400 units in a complex monitoring system The ID number is announced during voice alarm messages and displayed on pagers The ID Number can be up to 16 digits long When the 1400 is called from a remote location it always begins its message with the identification number Hello
77. ort normal alarm response is reactivated To use exit delay initiate the Status Report 1 Press WHAT IS 2 Press STATUS SIS CONFIGURE The 1400 recites the full Status Report during this time you are able to exit the monitored area without tripping an alarm 50 Chapter 4 Zone Programming TEMPERATURE ONLY STATUS REPORT You can receive a limited status report that only includes inputs configured as temperature This can be useful when you don t care to listen to the entire status report To initiate a Temperature only Status Report 1 Press the WHAT IS key 2 Press the TEST key TEST FE 51 Sensaphone 1400 Manual CHAPTER 5 COMMUNICATION PROGRAMMING 52 This chapter explains the keyboard commands for programming the communications functions of the 400 This includes programming interrogating and or resetting of Date and Time E Voice Messages E ID Number E Alarm Dial out Telephone Numbers E Special Dialing Options E Dial out Test Mode E Tone or Pulse Dialing E Rings Until Answer E Call Delay Time E Intercall Time E Call Progress Voice Repetitions E Maximum Number of Calls E Telephone Answering Device Compatibility E Listen in Time E Programming Security Code E Speaker Mute E Callback Acknowledgment Chapter 5 Communication Programming DATE and TIME The 1400 has an internal clock calendar that is used to time stamp events and maintain alarm history To program the date an
78. ot received then the 1400 will respond by saying beep error goodbye The alarm has not been acknowledged The 1400 will hang up and wait the programmed INTERCALL TIME before making the next phone call During this time you may call the unit back from a Touch Tone phone and the unit will give a voice report Once you receive the complete report enter the code to acknowledge the alarm NOTE An alarm cannot be acknowledged using a pulse rotary telephone unless the Callback Acknowledgment feature is enabled 95 Sensaphone 1400 Manual 96 Alarm Acknowledgment Numeric Pager Dialout The 1400 will dial out to your pager service and leave a number on the display of your beeper See Chapter Five The unit will then hang up without speaking a voice message and wait for you to call back and enter an acknowledgment code This waiting period is called the INTERCALL TIME During this time you may call the unit back from a Touch Tone phone to receive a report of the alarm condition and acknowledge the alarm by entering the acknowledgment code NOTE An alarm cannot be acknowledged using a pulse rotary telephone unless the Callback Acknowledgment feature is enabled Below is an example of what the 1400 will say when you call it back to acknowledge a typical alarm Hello this is 555 2278 Acme Medical Laboratory Zone One Temperature in Refrigerator One a high temperature alarm exists it is now 50 d
79. quipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connec tions themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Ringer Equivalence Number REN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Ringer Equivalent Numbers of all the devices does not exceed 5 0 For Sensaphone 1400 the AC Ringer Equivalent Number is 0 6B vii viii 2 YEAR LIMITED WARRANTY PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE PRODUCT THIS LIMITED WARRANTY CONTAINS SENSAPHONE S STANDARD TERMS AND CONDITIONS WHERE PERMITTED BY THE APPLICABLE LAW BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY 30 DAYS AFTER THE DATE OF DELIVERY YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY IN ADDITION WHERE PERMITTED BY THE APPLICABLE LAW YOUR INSTALLATION AND OR USE
80. r Zones or at any other time you would like the alarms to be ignored The default setting for all Zones is enabled on To enable disable Zones 1 Press the SENSOR ON OFF key 2 Press the corresponding number key 1 4 of the Zone you want to enable disable 1400 will say Zone 1 4 Alarm On Off to indicate enabled or disabled respectively ONIE HTAA MOLON MAX CALLS 3 Repeat key sequence to change ENABLE DISABLE SOUND LEVEL ALARM 34 This function allows you to enable or disable the sound alarm for dialout When enabled a high sound level at the remote microphone optional that meets the programmed recognition time and level will trip a sound alarm and the unit will dial out Disabling sound will prevent a sound alarm dialout The default setting is enabled on To enable disable sound 1 Press the SENSOR ON OFF key Chapter 4 Zone Programming 2 Press the Sound Alarm key 9 1400 will say Sound Alarm On Off to indicate enabled or disabled respectively LISTEN TIME SOUND 3 Repeat the steps to change ENABLE DISABLE POWER This function allows you to enable or disable AC power failure monitoring 0 Enabled AC power monitoring will respond to an alarm and allow dialout Disabled AC power monitoring will not initiate a dialout alarm The default setting is enabled on To enable disable power 1 Press the SENSOR ON OFF key 2 Press the power key 0 to enable disable 1400 will sa
81. ram the High Alarm Limit 1 Press the SET key 2 Press the HIGH LIMIT key 1400 will say Enter Zone Number 6 HIGH LIMIT 3 Press the corresponding Zone key 1 4 ONIES MOON 4 MAX CALLS The 1400 will say Enter High Alarm Limit 4 Using the number keys enter a value Then press ENTER CALL DELAY VOICE REPS MAX CALLS i LOW LIMIT HIGH LIMIT CALIBRATE fig REC TIME fam W 0 ID POWER 43 44 Sensaphone 1400 Manual To Play back the Low Alarm Limit 1 Press the WHAT IS key 2 Press the LOW LIMIT key 1400 will say Enter Zone Number LOW LIMIT 3 Press the corresponding Zone key 1 4 1400 will say the programmed value NID SUNG MOLON MAX CALLS To Play Back the High Alarm Limit 1 Press the WHAT IS key 2 Press the HIGH LIMIT key 1400 will say Enter Zone Number HIGH LIMIT 3 Press the corresponding Zone key 1 4 1400 will say the programmed value OFENDITA MAOC N R 4 MAX CALLS Chapter 4 Zone Programming ZONE CALIBRATION Due to tolerance variations or other factors you may need to program an offset to calibrate the sensor The offset can range from 15 to 15 for Zones configured as temperature and 100 to 100 for Zones configured as 4 20mA Setting a positive number will add that number to the Zone reading Setting a negative number will subtract the programmed value from the Zone reading For instance if a t
82. roblem 2 Solution Press SET and CONFIGURE to program the zone See Chapter 4 for information on zone configuration The zone input is not reading correctly Cause a No power connected to the transducer b Incorrect wiring c The table range is incorrectly programmed d The input is not configured for 4 20mA e Multiple devices connected in loop Solution Connect a power supply as shown in Chapter 2 Inspect wiring Make sure polarity is correct as shown in Chapter 2 Program the table range for the cailibrated range of the transducer Configure the zone for 4 20mA Refer to Chapter 4 The 1400 s zone is single ended and terminates to ground Because of this the 1400 must be the last device in the loop and in some cases the ONLY device For certain installations it may be necessary to use a signal isolator 113 Sensaphone 1400 Manual SOUND LEVEL MONITORING Problem 1 False high sound alarms occur frequently Cause a The programmed sound sensitivity results in over sensitivity to non alarm sound as well as alarm sound b Sound Recognition Time is too short Problem 2 Solution Reprogram the sound sensitivity calibration Refer to Chapter 4 Lengthen the sound Recognition Time Refer to Chapter 4 High sound does not cause an alarm Cause a The microphone is not close enough to the high sound source or the programmed sound setting results in a lack of
83. ront of the unit are LED indicators to show the operating status Each zone including power sound and battery has a status LED indicating the alarm status of the Zone There is also an LED to indicate if the Output is On an LED for Phone In Use status and an LED for System On status The unit is programmed using the built in keypad and voice response menus All programming is stored in nonvolatile memory so that all programming is retained even without power The unit is capable of performing alarm event logging of the four universal Zones power and sound The event logging history is also stored in nonvolatile memory A battery backed real time clock is also included to time stamp logged events The alarm event history can be heard through the built in speaker or remotely over the telephone A complete status report of all monitored conditions can also be heard simply by calling the 1400 The unit comes in a plastic NEMA 4 enclosure with tabs for wall or panel mounting Terminal connections for Zones outputs and power are easily accessible from the front of the unit The 1400 is powered by a plug in adapter and has a 6V 1 3AH rechargeable backup battery located behind the panel Circuitry in the unit will maintain Sensaphone 1400 Manual precise charging of the battery system The unit also includes built in Line Seizure capability to ensure that the telephone line is available when necesssary FEATURES The Sensaphone 1400 Inclu
84. ror goodbye and hang up Appendix A Checking for Proper Operation APPENDIX A Checking Your Sensaphone 1400 for Proper Operation We recommend that you test your Sensaphone 1400 weekly to be sure it is functioning properly This will ensure that when a problem arises the 1400 will be ready to alert the appropriate personnel Phonetics Inc also recommends you keep a log of performed tests and has provided you with a Test Log template at the back of this manual There are several tests that can be performed 1 Call the unit and listen to the Status Report This will test the unit s ability to answer the phone and speak a message It will also verify that the inputs are reading properly the alarm conditions are OK the electricity is on the microphone is functioning optional and that the batteries are OK 2 Create a test alarm on each input and allow the unit to contact all programmed telephone numbers This will make sure that the 1400 is programmed properly It will also prepare personnel to respond appropriately when they receive a call from the 1400 Listed below are suggestions on how to trip test alarms e Temperature sensors Heat or cool the sensor e Motion sensors Have someone walk in front of the sensor e Door window sensors open the door window e Water sensors Apply a small amount of water beneath the sensor or use a wet towel and touch it to the sensor probes e Humidity sensors Raise the humidity arou
85. s instruction manual will help you install and program the 1400 easily Programming and voice recording are performed locally using the built in keypad Some programming can also be accessed via touch tone phone If there are any questions or problems that arise upon installation or operation please contact Technical Support at PHONETICS INC 901 Tryens Road Aston PA 19014 Toll Free Phone 1 877 373 2700 FAX 610 558 0222 support sensaphone com Chapter 2 Installation CHAPTER 2 INSTALLATION OPERATING ENVIRONMENT The Sensaphone 1400 should be mounted and operated in a clean dry environment The unit is microprocessor controlled and as a result it should not be installed near devices that generate strong electromagnetic fields Such interference is typically generated by power switching equipment such as relays or contactors A poor operating environment may result in unwanted system resets and or system lockup The temperature range the unit can operate in is 32 F to 122 F 0 C to 50 C If the unit needs to operate below freezing a heater should be installed nearby Mounting the 1400 The NEMA 4 enclosure comes with hardware for wall or panel mounting The four tabs are attached by screwing the round bubble end of a tab to each of the four rear corners of the enclosure Then mount the unit in a position that allows easy access to the Zone terminal block and keypad Also there must be a power outlet and telephone jac
86. t has been exposed to water 3 The unit has been dropped or the enclosure is damaged 4 The unit doesn t function normally when you re following the operating instructions Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning ii iv e Do not use the telephone to report a gas leak in the vicinity of the leak CAUTION To reduce the risk of fire or injury to persons read and follow these instructions 1 Replace the battery only with the same or equivalent type recommended by the manufacturer 2 Do not dispose of the battery in a fire The cell may explode Check with local codes for possible special disposal instructions 3 Do not open or mutilate the battery Released electrolyte is corrosive and may cause damage to the eyes or skin It may be toxic if swallowed 4 Exercise care in handling battery in order not to short the battery with conducting materials such as rings bracelets and keys The battery or conductor may overheat and cause burns FCC Requirements Part 68 The Sensaphone 1400 complies with 47 CFR Part 68 of the rules On the back of the unit there is a label that contains among other information the Certification Number and the Ringer Equivalence Number REN for this equipment You must upon request provide this information to your local telephone company The REN is useful to determine the quantity of d
87. tam ee 80 VOICE REPETITIONS 200s e eee eee eens 81 MAX CALLS vii 6 cides paces erwee seers eee 82 TELEPHONE ANSWERING DEVICE TAD COMPATIBILITY oa x serie ciclelate we hie cee ee ees 84 LISTEN IN TIME 5c dcns pentane peeeneee eee 85 REMOTE PROGRAMMING SECURITY CODE LOCK 86 SPEAKER MUTE cies coca rnn eee nee ede 88 CALLBACK ACKNOWLEDGMENT 055 89 CHAPTER 6 CONTROLLING THE OUTPUT 90 AUTOMATIC MODES 2 202s e eee eee eee 90 MANUAL MODE 5 oicvec ete eecetowencee eure 91 CHAPTER 7 OPERATION 93 ALARM DIALOUT AND ACKNOWLEDGMENT 93 Alarm Recognition n nanana nananana 93 Alarmi Notification sis secu ennaii sanre a nan a bath 95 Dialout Note Call Progress nanana nannaa 93 Alarm Dialout Voice thes i n on nananana 93 Alarm Dialout Pager o n ananuna naaar 94 ALARM ACKNOWLEDGMENT 0220055 95 Alarm Acknowledgment Voice Dialout 95 Alarm Acknowledgment Numeric Pager Dialout 96 Alarm Acknowledgment Automatic Max Calls 97 CALE IN STATUS se cance orice Oe eet eee eines 98 REMOTE COMMANDS VIA TOUCH TONE PHONE 99 XV Sensaphone 1400 Manual APPENDIX A Checking Your Sensaphone 1400 for Proper Operation 103 APPENDIX B Replacing the Back up Battery nsnnnnnnnnnnnnunnnnnnnnn 105 APPENDIX C Troubleshooting the 1400 107 COMMUNICATIONS DIAL OUT 206 108 TEMPERATURE MO
88. the 1400 the ability to seize the telephone line when it needs to dial out For example if an emergency occurs which puts the 1400 in alarm mode the unit will be able to dial out even if a telephone has been left off the hook To the right of the LINE terminals is another set of terminals labeled EXT These terminals can be used to share the line with other devices telephone fax machine modem and to give the 1400 priority in the event of an emergency To make use of this feature you must have all the extension devices originate from the EXT terminals Whenever the unit must make an alarm phone call the unit will disconnect any current phone calls and seize the line for its own use The unit will continue to seize the line until the alarm has been acknowledged To ease installation an optional accessory is available FGD 0060 Line Seizure Kit which provides an RJ31x modular wall jack cable and wiring instructions NOTE The Line Seizure Kit is not required for the 1400 seizure capability to function correctly The Kit allows the disconnection of the 1400 system from the telephone line while ensuring continued telephone operation useful if the 1400 is for instance temporarily removed for service WIRING SENSORS AND TRANSDUCERS The 1400 Zones are compatible with NO NC dry contacts 2 8K and 10K thermistors and 4 20mA transducers To prevent an alarm from occurring while wiring the sensors it is recommended that the zone
89. therwise the unit will continue dialing the remaining numbers Chapter 5 Communication Programming To program a NUMERIC PAGER using AUTOMATIC Mode 1 Press the SET key 2 Press the PHONE NUMBER key 1400 will say Enter Number PHONE NUMBER 1 P 3 Select which Phone number to program Press any unassigned number key keys 1 8 to represent the new telephone number entry 1400 will respond Enter number CALL DELAY E VOICE REPS MAX CALLS i LOW LIMIT HIGH LIMIT CALIBRATE REC TIME 4 Press CODE 1 This tells 1400 this is a Numeric Pager call 1 The 1400 will say Pager 5 Enter the pager number using the number keys Then press ENTER CALL DELAY VOICE REPS MAX CALLS Hi LOW LIMIT CALIBRATE REC TIME 0 ID POWER 9 LISTEN TIME SOUND The 1400 will say OK 63 Sensaphone 1400 Manual To program a NUMERIC PAGER using the MANUAL Mode 1 Press the SET key 2 Press the PHONE NUMBER key 1400 will say Enter Number PHONE NUMBER T P 3 Select which Phone number to program Press any unassigned number key keys 1 8 to represent the new telephone number entry 1400 will respond Enter number NID SUNG MOa AUROR MAX CALLS i LOW LIMIT HIGH LIMIT CALIBRATE REC TIME 4 Press CODE 1 This tells 1400 this is a Numeric pager call 1 CODE PE AL DeLay The 1400 will say Pager 5 Enter the pager telephone number using the number keys ON
90. tion Time Set the Recognition Time to the minimum duration required to create a valid alarm If possible test the new setting by deliberately creating an alert condition Refer to Chapter 4 Reprogram Max Calls It is a good idea to set your Max Calls to at least equal the number of dial out telephone numbers programmed Refer to Chapter 5 The 1400 must be connected to a standard 2 wire analog telephone line not a digital extension to a phone system If the unit will not dial out and the factors previously listed have been ruled out try connecting the unit to a standard residential telephone line 108 Appendix C Troubleshooting Problem 2 The 1400 will not answer the telephone when called for a Status Report or alarm acknowledgment Cause Solution a Rings Until Answer is incorrectly Recheck programming of Rings Until programmed Answer Refer to Chapter 5 b The 1400 is connected to an Some telephone systems will not incompatible telephone line allow the telephone to ring beyond 4 rings If your 1400 s Rings Until Answer is set at more than 4 rings you may not be able to access the unit Try setting the Rings Until Answer to less than 4 rings If this does not correct the problem it may indicate telephone line incompatibility In this case try connecting the 1400 to a standard residential telephone line Problem 3 The 1400 will not answer the telephone for Callback Acknowledgment Cause Solutio
91. unt of the number of phone calls it makes for a particular alarm Once the number of calls made reaches Max Calls the 1400 will acknowledge the alarm and stop the dialout process The unit indicates it has reached max calls by saying alarm acknowledged by ID Number The max calls can be programmed from 0 to to 255 The default is 100 NOTE If only one Phone Number is programmed 1400 will dial a maximum of 15 times regardless of the programmed value of max calls as required by FCC rules To program Max Calls 1 Press the SET key 2 Press the MAX CALLS key 4 MAX CALLS 1400 will say Enter number 3 Using the number keys enter a value then press ENTER orni ITNA LOLO MAX CALLS LOW LIMIT HIGH LIMIT EE CALIBRATE REC TIME 0 ID POWER The 1400 will say OK 82 Chapter 5 Communication Programming To play back Max Calls 1 Press the WHAT IS key 2 Press the MAX CALLS key 4 MAX CALLS The 1400 will recite the value of max calls 83 Sensaphone 1400 Manual TELEPHONE ANSWERING DEVICE TAD COMPATIBILITY The 1400 can be used on the same telephone line as a telephone answering device such as an answering machine fax machine or modem This feature allows you to call in to the 1400 and bypass the answering device Default setting is Off disabled To use TAD 1 Program the 1400 s Rings Until Answer to a greater number than the rings until answer for your answer
92. y Power Alarm On Off to indicate enabled disabled ID POWER 3 Repeat the steps to change CONFIGURE TEMPERATURE SCALE The 1400 can read temperature in degrees Fahrenheit or Celsius The default is degrees Fahrenheit To change the Temperature Scale 2 Press the F C key TEST FE The 1400 will say degrees Fahrenheit or degrees Celsius to indicate the current setting Repeat the key sequence to change 35 Sensaphone 1400 Manual CONFIGURE TABLE RANGE FOR 4 20mA SENSORS 36 The 1400 allows you to create a unique linear table for each 4 20mA sensor The Table Low 4mA and Table High 20mA values are used to define the lower and upper range of your 4 20mA sensor For example suppose you are using a 4 20mA transducer to measure the depth of water in a 15 foot well Simply enter a Table Low value of 0 and a Table High value of 15 and the 1400 will scale the Zone to read between 0 and 15 The low and high table range can be set from 10 000 to 10 000 Defaults low 0 high 100 To make a value negative precede the value with the RINGS TAD key To configure the Table Low and High Range 1 Press the SET key 2 Press the TABLE RANGE key 1400 will say Enter Zone Number TABLE RANGE 3 Press the corresponding Zone number 1 4 1400 will say Enter Low Number ONIN MOO 4 MAX CALLS Chapter 4 Zone Programming 4 Using the number keys enter th
93. your unit in for repair Just go to www sensaphone com and click Support then Repair Services 4 Ship your package to the address below SERVICE DEPARTMENT Phonetics Inc 901 Tryens Road Aston PA 19014 5 Ship prepaid and insured via UPS or US Mail to ensure a traceable shipment with recourse for damage or replacement 126 Appendix I Index APPENDIX I INDEX 1400 Accessories 127 Features 18 Layout 19 LED Indicators 28 Operating Environment 21 23 Grounding 22 Locking the Enclosure 22 Mounting the 1400 21 Wiring Connectors 23 Operation 95 104 Alarm Acknowledgment 97 Automatic Max Calls 99 Numeric Pager Dialout 98 Voice Dialout 97 Alarm Dialout and Acknowledgment 95 96 Alarm Dialout Pager 96 Alarm Dialout Voice 95 96 Alarm Notification 95 Alarm Recognition 95 Dialout Note Call Progress 95 Call In Status 100 Remote Commands via Touch Tone Phone 101 104 Returning for Repair 129 Technical Specifications 121 122 Telephone Line 24 25 Line Seizure 25 Troubleshooting 109 118 Turning the 1400 On 24 Backup Battery 24 Wiring Sensors and Transducers 25 27 Wiring Recommendations 27 B Back up Battery Replacing 107 108 C Communication Programming 53 90 Alarm Acknowledgment Codes 71 73 Alarm Dial out Telephone Numbers 61 66 127 Sensaphone 1400 Manual Numeric Pager Dialout 63 66 Voice Dialout 61 62 Alarm History 74 Callback Acknowledgment 90 Call Delay Time 76 77 Call Progress 81 Date and Time

Sensaphone® Professional Model 1400 User Manual

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Sensaphone&reg; Professional Model 1400 User Manual

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Sensaphone® Professional Model 1400 User Manual