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C330/C530 Maintenance Manual

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1. 8 CONNECTION DIAGRAMS DHV 16 SSNS YHEAD MHEAD CHEAD KHEAD O cir c cep p C103 5 5 695 m 4 C88L1 oO co oO 8 et N S i 8 8 8 ci 29 Ee 8 1 dr ME 1j TEST OI n200 AP RM14 RM15 RM16 RM17 5 885888 TESTS Of R199 terrer 2 R197 m m 1 1 R195 D 89 0 E R167 7 R172 25 40 25 R169 171 1 1 FEES 161 R159 R160 Hoo AA 09 6 204 R148 R149 5 FLCS1 8 R142 08 1 gris R132 res 18127 A MIB IOTEST18 1009 cPI0 R120 R121 ates 24 12 19001
2. Component side 1 DUPR DNS T YHEAD MHEAD CHEAD KHEAD 2 10 4 ig Ecos H coer A ue ts Ed rasa IIIT i 5 C9 oO Oo ES Ed C881 c ox i 8 d 97 SER A 08 08 08 B d En E 2 d 1 1 1 B 1 amp o B amp wmm TESTI R200 14 RM15 RM16 RMI7 I S 885885 p TESTIB o 5 0 E BEA F3 R05 R173 Zod R167 1087 C AEN sp 17 8 2 oe O Riso rig 78188
3. 207 fen Be eL gt 60053100 24 aR BB B 88 D ia B EE E EE 250080240 299 poy 8 m 890 8 0 599 489 81908090 Go S Oki Data CONFIDENTIAL 290 690 89 690 999 999 8699 0089 9000 500 i 8 9048 g 062 0199900990 0799857299 8 6 901590 090 2605980 190 1 18998999 zd 80 208 2100 eg 88909 109 1 999 192509 0938 0949 177777755 6908 prog 9299909962901 8 6650 RES E R664 R655 C630 R646 C606 F R608 mor C646 R616 R618 R619 1 510 509 nnn nnn 20801 10921 44346001 Rev 1 Oki Data CONFIDENTIAL 8 CONNECTION DIAGRAMS 44346001TH Rev 1 208 Oki Data
4. E8d o o o 9 69 952 oJ 129 esar 08 o o OJ 8 0 04 9 0 00 0 06 8 amp 2157 44346001TH Rev 1 Oki Data CONFIDENTIAL 8 CONNECTION DIAGRAMS 8 Low voltage power supply PCB 9 ID unit j ID unit for consumables Contact point Toner low sensor PRZ ID unit lt gt gt 44346001TH Rev 1 216 Oki Data CONFIDENTIAL 10 Transfer belt unit Transfer belt unit for consumables Relay Contact point Contact point Transfer belt unit 8 CONNECTION DIAGRAMS 44346001TH Rev 1 217 Oki Data CONFIDENTIAL 8 3 Firmware revision numbers 8 3 1 ROM control numbers C530 C330 ROM FD revision no ROM FD drawing no 44552901FY01 44552901FY01 Firmware revision no CU FW A0 50 00 06 00 11 PU FW 00 03 30 CU FW A1 01 NICFW 01 02 01 00 PU FW 00 03 32 Date of issue 2010 02 01 2010 03 04 CheckSum 9AA3C5
5. 5594 RM521 2 5E 82015 10 9 6281531 TEST520 Soop oo TESTS210 g Uu D507 D506 D505 8990 CJ 6959 C eo SBS BES 1990 Cd 5 anc b 6989 8098 505 D504 88 0507 0506 R520 519 8 582 O io a nn 1523 In CI LTE it 501 T R505 5 501 290 690490 gogg 6808 3990 9 992 8690 00 bens 90 Geo 5290 i ig 9990090 ooo o WONO LIBO 1650 118808809 i 55 umo SS s 8299 19083 8 0938 909498 0777777 77 i 1 2 27069996200 2 769 E eio SH Wa I 1614 05 amp dd
6. 184 4 1 Fine lines colored see Fig 7 2 0 184 A 2 nae B Dirty white area Entirely blank 5 Print quality problems appear periodically see Fig 7 2 E 185 5 1 Print quality problems appear vertically and periodically 185 6 Color misregistration is significant 2 185 6 1 The message Adjusting color displayed at power on stays 5 a t 185 6 2 Although the REG ADJUST TEST result of the engine diii bid R maintenance function is OK color misregistration occurs 185 WII 7 Black fiN Q i Printing iassa eaa 186 7 1 Printed pages are filled in black entirely 186 8 Color jobs are printed monochrome in color 186 D 2 0 Periodic problems F 2 8 1 False setting of the limited color printing 186 Fig 7 2 Note To replace the CU PU board with a new one load EEPROM chip data on the old board and copy it to the new board 44346001TH Rev 1 180 Oki Data CONFIDENTIAL 7 5 3 1 Color is faint and fades across pages see Fig 7 2 A 1 1 Color is faint and fades Check item 1 1 1 Toner Check operation Actions for NG results
7. R548 R547 1510 R546 R545 D509 520 J507 44346001TH Rev 1 212 Oki Data CONFIDENTIAL 3 Control panel PCB C530 Tps LED3 R776 0505 R508 RTT R502 C504 R501R82 C503R73R705 R819 R818 R817 C502 R816 815 C501 R504 R702 R701 R503R706 R506 C505 R704 1777850 Du 9 8555730 4 R531 R811 R806 758 R805 R810 R72 9813 pagggh723 P804 952 0726 R710 R757 515513 R708 R808R766R551 5 R801 R807R738R744 g R51 9 R812 Nm R803 C511 R525 514 R526 510 554
8. Proce nae tro tatean romano ens en ena Screen before creation of a certificate default 7 TROUBLESHOOTING 7 5 4 1 2 Is the SSL TLS setting set to ON Log in as an administrator and select Security and Encryption SSL TLS If the following screen is displayed a certificate has already been created but the SSL TLS setting is set to OFF Solution Change the SSL TLS setting to ON 44346001TH Rev 1 188 Oki Data CONFIDENTIAL 7 5 4 1 3 Check the version number of the Web browser Check the version number of the Web browser being used How to check the version number For Internet Explorer Start the browser and select HELP and Version information A recommended version is Internet Explorer 5 5 or higher Solution Install the latest Web browser or install a high encryption pack If the version of the browser in use is older than the recommended version communication may become possible in some cases by setting the encryption strength to Weak Setting the encryption strength to Weak lowers the security level To change the encryption strength refer to section 7 5 4 1 4 Confirm the encryption strength of the printer E About Internet Explorer 7 TROUBLESHOOTING For Netscape Start the web browser and select HELP and Netscape A recommended version is Netscape 6 or higher Solution Install the latest Web browser If t
9. 123 7 ri uon eis E uR 125 7 1 Before troubleshooting cesses 126 7 2 Points to check before dealing with image troubles 126 7 3 Precautions for dealing with image 126 7 4 Preparation for 126 7 5 Troubleshooting 127 7 5 1 LOD MESSAGES list auraient eterne terrre territi cts 127 7 5 2 Preparation for 148 7 5 3 Troubleshooting of image problems s 180 7 5 4 Network troubleshooting 2 2 187 7 5 4 1 Connection errors occur by use of a Web browser C330dh C5b30dn only 187 7 5 4 1 1 Has a certificate been 188 7 5 4 1 2 Is the SSL TLS setting set to 188 7 5 4 1 3 Check the version number of the Web browser 189 7 5 4 1 4 Check the encryption strength of the 190 CONTENTS 7 5 4 2 Print operation is not possible C330dn C530dn only 193 7 5 4 2 1 Check the OS Operating
10. 67 2 DESCRIPTION OF OPERATION 15 4 2 13 Board IBB and cee 67 2 1 Electrophotographic process 8 16 4 2 14 assembly ttt 68 2 2 PRIMING 20 4 2 15 Front fan hopping motor rear fan image drum motor and 3 INSTALELATION 32 5 69 3 1 Cautions and 5 and 0 33 2 3 2 Unpacking procedure 34 4 2 17 Guide ejection assembly fuser connector assembly and 3 3 Printer installation instructions 2 35 1 3 4 List of components and accessories 36 ellie UGH Se STUDI 72 3 5 Assembly procedure cue eae 37 4 2 19 Side L assembly side R assembly and base assembly m 3 5 1 Assembly of the printer main unit eee 37 4 2 20 Feed rollers i eee e cci 74 3 5 2 Connection of the power cable 41 4 3 Locations to llubriCate 75 3 5 3 Installation and recognition confirmation of an option 43 3 6 Printing red Gees 53 3 7 Connection methiods 54 3 8 Checking of paper used by the
11. 11 R633 CER R664 R656 R6557 USO 21590 20801 10507 205 44346001TH Rev 1 Oki Data CONFIDENTIAL C330 RGSNS o o 7 il q q ou 1 HOP R173 C66 o 78163 R36 D R158 2 2 t o S 5 o al 9202 Bab 2 9 T lt la oal 2 a a omn 8 0 R56 lt IC9 R80 Eis 8 63 015 Rei Component side 2ND
12. Oki Data CONFIDENTIAL Panel display identifies that no display is provided FLASH FORMAT Indicates unformatted resident option flash memory is being formatted This message appears after such memory is detected and MAINTENANCE MENU FLASH FORMAT is executed in the System Maintenance menu This processing is transparent to users and this status occurs in no user environments PROGRAM UPDATA MODE Indicates the printer is in a mode dedicated to update the NIC program the controller firmware By turning on the printer while holding down the ONLINE button the printer is put into the mode Panel display identifies that no display is provided CHECK DATA DATA WRITE ERROR n 7 TROUBLESHOOTING Indicates that the printer has an error during writing of update NIC program data n 1 A memory allocation error 2 A download file error 3 An error in obtaining available device memory 4 An error of insufficient available device memory 5 A file writing error 6 A CU firmware mismatch error WAIT A MOMENT DATA RECEIVE Indicates update NIC program data is being received WAIT A MOMENT DATA RECEIVED OK Indicates reception of update NIC program data is complete CHECK DATA REC DATA ERROR n WAIT A MOMENT DATA Off WRITING Indicates that the printer has an error during reception processing of update NIC program data n 1 size error 2 A checksu
13. Oki Data CONFIDENTIAL 3 INSTALLATION 8 Connect the printer cable to the printer 11 Print the configuration report and check the printout for successful installation of the additional memory MenuMap WES 1234567800 CU version Al 02 101 23 00 16 3 5 3f BOT 01 LOT 00 532MHz PU version 00 03 34 PIO3 20 1000 00 07 ET 000000030506031C16 PCL Program version 05 10 04 30 X04 05 IM version 02 00 PS Program version 3017 PSEIO FERE e 1 M 65 01 00 Total Memory 5 256 MB JP LCD T DPR 1 5 64 Network version 01 02 Web Remote 01 00 ENGINE 139 K 4 C 4 1 1 1 1 1 0 8 0 2 0 SD Memory 16 14 GB F50 1 NC CP Printer cable Print the configuration report by following the steps instructed in section 3 6 Check the total memory size shown at Total Memory Size in the header 9 Attach the connector cover to the printer P Note Reinstall the additional memory if the size at Total Memory Size is not correct Connector cover 10 Connect the power cord to the printer and turn the power ON Note f the operator panel displays SERVICE CALL 031 ERROR remove the memory and reinstall it 44346001TH Rev 1 47 Oki Data CONFIDENTIAL 3 INSTALLATION 3 Installation of an SD card C530dn only 3 Remove the printer cable Note Fonts cannot be downloaded to any SD cards for C530dn SD
14. Oki Data CONFIDENTIAL 3 INSTALLATION 3 5 Assembly procedure 3 5 1 Assembly of the printer main unit 3 Remove the four protective sheets Setup of the printer 1 Remove the protective tapes six places from the surface of the printer Paper Protective tape 4 Remove the stopper release orange while pushing down the lever blue of the fuser unit in the direction of the arrow 1 Note stopper release is used when the printer is not used for a long time being transported Be sure to keep it Lever blue of the fuser unit Stopper release orange 44346001TH Rev 1 37 3 INSTALLATION Oki Data CONFIDENTIAL 5 Slide the locks of the four toner cartridges to the left to lock the toner cartridges Loading paper in the paper cassette 1 Pull out the paper cassette Note not remove the rubber from the plate 2 Adjust the paper stopper and the paper guide to the size of the paper to be loaded and fix them firmly Paper stopper 6 Close the top cover 3 Fan the edges of paper stack and align the edges of the stack on a level surface S o GA xc g 7 44346001TH Rev 1 38 Oki Data CONFIDENTIAL 3 INSTALLATION 4 Load the paper with the print side facing down Loading paper in the multi purpose tray Note Place the paper against the front side of the paper cassette 1 O
15. 44346001TH Rev 1 144 Oki Data CONFIDENTIAL Display SERVICE CALL 168 ERROR Note Causes Compensation thermistor error Error detail Does an error message appear Does the error occur again Actions Turn off and on the printer Turn off and on the printer after leaving it for 30 minutes SERVICE CALL 170 ERROR 171 ERROR Note A fuser thermistor short or open circuit was detected Does the error occur again Turn off and on the printer Replace the fuser unit Display SERVICE CALL 176 ERROR 177 ERROR Causes A backup thermistor temperature error high or low temperature was detected Error detail Does the error occur again Does the error occur again 7 TROUBLESHOOTING Actions Turn off and on the printer Replace the fuser unit Replace the low voltage power supply SERVICE CALL 172 ERROR 173 ERROR A fuser thermistor temperature error high or low temperature was detected Does the error occur again Does the error occur again Turn off and on the printer Replace the fuser unit Replace the low voltage power supply and then replace the CU PU board when the error occurs again SERVICE CALL 182 ERROR Option unit interface error Does the error occur again Turn off and on the printer Be sure of connector connection Replace the option unit POWER OFF ON 190 ERROR
16. 44346001TH Rev 1 167 Oki Data CONFIDENTIAL 6 4 Jam occurs immediately after paper has reached the fuser Check item Check operation 6 4 1 Motor operation check Actions for NG results Fuser motor Confirm that the fuser motor works normally by using the Motor amp Clutch Test of the self diagnostic mode Check if any load exists or not Replace the CU PU board Replace the fuser motor Replace the fuser unit If any attempt of using new fuser unit as a trial is going to be made be sure to use the System Maintenance Menu FUSE KEEP MODE 6 4 2 Temperature cont rol of the roller rotation speed Heat roller detected temperature Check the detected temperature of the heat roller using the self diagnostic mode Is abnormally high temperature or abnormally temperature detected Replace the fuser unit and the PU CU board f any attempt of using new fuser unit as a trial is going to be made be sure to use the System Maintenance Menu FUSE KEEP MODE 6 4 3 Check the installation condition of fuser unit Fuser unit Check that the fuser unit is installed normally Is it pushed in down to the bottom most point Install the fuser unit correctly in a printer 7 5 2 7 Paper unloading jam error code 382 7 TROUBLESHOOTING 7 1 Paper unloading jam occurs immediately after the power is turned on Check item 7
17. Shield 44346001TH Rev 1 13 Oki Data CONFIDENTIAL 1 5 2 Network interface specifications 1 5 2 1 Network interface overview Basic specifications Network protocols C330dn C530dn only TCP IP spec NBT NetBEUI NetWare EtherTalk IEEE 802 1X Network layer ARP IP ICMP IPv6 IPSec Transport layer TCP UDP Application layer LPR Port9100 FTP HTTP HTTPS SNMPv1 SNMPv3 TELNET DHCP BOOTP DNS DDNS WINS UPnP Bonjour SNTP SMTP Windows Rally WSD Print LLTD SMB NetBIOS NetBIOS over TCP Remote printer mode maximum eight print servers Print server mode maximum eight file servers 32 queues Support of encrypted passwords in print server mode NetWare 6J 5J 4 1J NDS bindery SNMP ELAP AARP DDP AEP NBP ZIP RTMP ATP EAP TLS PEAP 1 5 2 2 Network interface connector and cable 1 Connector 1 CONFIGURATION 100BASE TX 10 BASE T automatically switched not usable simultaneously Connector pin arrangement 2 Cable 1 8 00000006 Non shield twisted pair cable with RJ 45 connector Category 5 recommended 1 5 2 3 Network interface signals Signal name Direction FROM PRINTER Function Transmitting data FROM PRINTER Transmitting data TO PRINTER Receiving data Not in use Not in use TO PRINTER Receiving data Not i
18. Power AC 100V 10 50 60Hz 2 Consumables maintenance units Toner cartridges image drum units belt units fuser units feed roller sets Printer life 5 years or 420 000 pages A4 5 years or 300 000 pages A4 Total weight 6 Approx 22kg 1 Print speed varies depending on sizes types and thickness of paper and paper feed types 2 There are limitations on paper feed types and paper ejection types depending on paper sizes types and thickness 8 The stacker capacities may different from the specifications depending on operating 44346001TH Rev 1 12 Oki Data CONFIDENTIAL 1 5 Interface specifications 1 CONFIGURATION 1 5 1 USB interface specifications 1 5 1 1 USB interface overview 1 Basic specifications USB Hi Speed USB supported 2 Transmission mode Full speed Max 12 Mbps 0 25 High speed Max 480 Mbps 0 05 3 Power control Self powered device 1 5 1 2 USB interface connector and cable 1 Connector Printer side B receptacle female Upstream port Product equivalent to UBR24 4K5C00 Made by ACON Connector pin arrangement Cable side B plug male Length USB 2 0 cable no more than five meters long two meters or less recommended A shielded USB 2 0 cable shall be used 1 5 1 3 USB interface signals Power 45V For data transmission For data transmission Signal ground
19. 13 pages minute duplex printing on A4 plain paper Color 22 pages minute A4 size plain paper in copy mode 10 pages minute postcards and label stocks 12 pages minute 1899 2 163kg or more thick paper 12 pages minute duplex printing on A4 plain paper Monochrome 24 pages minute A4 plain paper in copy mode 10 pages minute postcards and label stocks 13 pages minute duplex printing on A4 plain paper 44346001TH Rev 1 117 Oki Data CONFIDENTIAL Paper size A4 A5 A6 B5 Letter Legal 13 inch Legal 13 5 inch Legal 14 inch 2 Executive 16K 184 x 260 16K 195 x 270 16K 197 x 273 mm Custom Postcard Double postcard Envelope Index Card Paper type 2 Labels Plain paper 649 2 55kg to 220g m2 151kg Postcard Envelope Feed type 2 Automatic feeding by Tray 1 Automatic feeding by or manual feeding from the multi purpose tray Automatic feeding by a second tray unit option Automatic feeding by a second tray unit option Tray capacity Tray1 280 sheets of 64g m2 55kg plain paper 25mm or less in total thickness Multi purpose tray 110 sheets of 64g m2 55kg plain paper 10mm or less in total thickness 40 postcards 10 envelopes of 85g m2 paper Second tray unit option 580 sheets of 64g m2 55kg plain paper 53 mm or less in total thickness Power consumption 5 Operating Max 1170W Average 540W 25 C
20. 5 MAINTENANCE MENUS 5 3 2 2 1 Entering self diagnostic mode level 1 Note Entering the System Maintenance mode requires a password Refer to table 5 1 1 By turning on the printer while holding down and V in combination enter the System Maintenance mode 2 Press or V more than one time until ENGINE DIAG MODE appears Then press the OK button and DIAGNOSTIC MODE appears DIAGNOSTICMODE XX XX XX F MODE S MODE 3 XX XX XX on the LCD display identifies the version of the PU firmware The setting for FACTORY WORKING MODE is provided in the right portion of the lower display The setting is normally S MODE which identifies Shipping 4 Press or V to go to each self diagnostic step pressing or V displays the next or preceding menu option 5 3 2 2 2 Exiting self diagnostic mode 1 Turn off the printer and after 10 seconds turn it on 44346001TH Rev 1 96 Oki Data CONFIDENTIAL 5 3 2 3 Switch scan test The switch scan test is used for input sensor and switch checking 1 Enter the self diagnostic mode level 1 and until SWITCH SCAN appears on the upper display press or V displays the next test option and V displays the preceding test option Then press the OK button SWITCH SCAN 2 Press or V until the option for unit s to test which is shown in table 5 3 appears on the lower display displays the next option and V
21. Replace any applicable LED head Drum shaft Are drum shafts installed in a manner that they contact the side plates on both sides correctly Replace any applicable ID unit When using a new ID unit as a try select FUSE KEEP MODE of the system maintenance menu CU PU board fuse F501 C530 C330 F6 Measure resistance values of F501 C550 C330 and F6 1 Qorless Normal 1 Q or more NG Replace the CU PU board Check item Check operation 3 1 3 High voltage terminal ID unit terminal Visually check each ID unit high voltage terminal if it contacts the contact assembly properly See Fig 7 3 7 TROUBLESHOOTING Actions for NG results Replace any applicable ID unit or high voltage board or correct any applicable high voltage terminal When using a new ID unit as a try select FUSE KEEP MODE of the system maintenance menu 44346001TH Rev 1 183 Oki Data CONFIDENTIAL 7 TROUBLESHOOTING 7 5 3 4 Vertical lines are produced in printed pages 4 1 Fine lines colored see Fig 7 2 D 7 5 3 5 Print quality problems appear periodically see Fig 7 2 E 5 1 Print quality problems appear vertically and periodically Check item Check operation Actions for NG Check item 4 1 1 ID unit state results 5 1 1 Cycle ID unit filming Were pages printed with toner empty 4 2 Fine lines white see Fig
22. 193 7 5 4 2 2 Has a printer been created 193 7 5 4 2 3 Is the IPP setting set to Enable 193 7 5 4 3 A certificate cannot be created C330dn C530dn only 194 7 5 4 3 1 Not all the required entry fields are filled in 194 7 5 4 3 2 The printer is pnting sarsii aain 194 7 5 4 4 A certificate cannot be installed C330dn C530dn only 194 7 5 4 4 1 The printer IP address has been changed 194 7 5 4 4 2 The network card has been initialized 195 7 5 4 4 3 has been deleted 195 7 5 4 4 4 Install an intermediate Certificate 195 7 5 4 5 Other questions C330dn C530dn only 196 7 5 4 5 1 Time required for creation of a 196 7 5 4 5 2 Communication time when the encryption function is enabled 196 7 5 4 5 3 Can encrypted printing be performed without IPP 196 7 5 4 5 4 What will happen if SSL TLS is set to OFF after a certificate is created or installed 196 7 5 4 5 5 How to change the port 196 7 5 4 5 6 The error message The security certificate was issued by a co
23. 60 14 estere Dez 11 4 2 2 FUSSEN eene ere tese edes eR iN e te e Cites prt etd 61 1 5 Interface specifications 42 2404 13 4 2 3 Leftside COVER m 61 1 5 1 USB interface specifications 13 4 2 4 Pm 62 1 5 1 USB interface te r 13 4 2 5 Face up Tray Ert Ead 62 1 5 1 2 USB interface connector and 13 4 26 Rear A 63 1 513 USB interface signals eie 13 4 2 7 LED assembly and LED assembly 5 63 1 5 2 Network interface specifications 14 4 2 8 Image drum fan and ZHU 64 1 5 2 1 Network interface n 14 4 2 9 CU PU PCB and low voltage power 64 1 5 2 2 Network interface connector and 14 4 2 10 Top cover assemlbly 2 a deb ed Ese cuan 66 1 5 2 3 Network interface signals 14 4 2 11 Top cover LED head cable 66 4 2 12 Operator panel assembly ccrte
24. Decimal C ID UNIT r MAGES Decimal Each display the number of turns performed to date after the installation of a new image drum unit converted on an A4 and three pages per job basis FUSER UNIT xxx Decimal Displays the number of pages printed to date after the installation of a new fuser unit TR BELT UNIT Decimal Displays the number of pages printed to date after the installation of a new belt unit Decimal Decimal Decimal Decimal Each display the usage of toner of a color Upper display K STC MODE Lower display TIMES Format Decimal Y STC MODE TIMES Decimal M STC MODE TIMES Decimal C STC MODE TIMES Decimal 5 MAINTENANCE MENUS Detail Each display the print dot count of toner of a color life counter value after the printer goes into operation K OVER RIDE TIMES Decimal Y OVER RIDE TIMES Decimal M OVER RIDE eee TIMES Decimal C OVER RIDE eee TIMES Decimal Each display the extension life count of a toner cartridge 44346001TH Rev 1 107 Oki Data CONFIDENTIAL 5 3 2 9 Print counter display The print counter display is used for viewing print counter values 1 Enter the
25. Enters a password to enter the System Maintenance menu The default for this item is 000000 Six to 12 alphanumeric characters can be entered for the item OKIUSER OKIUSER Sets a destination JPOEM1 OEM in Japan OEMA A4 default Overseas OEM OEML Letter default Overseas OEM The printer automatically reboots after this menu is exited MAINTE Display condition Item 1st Line CODESET TEST PRINT MENU Value 2nd Line ENABLE DISABLE Function Displayed for all the destinations of the printer TYPE1 Disables Russian Grease and Bulgarian language file downloading This value uses English for the operator panel language when the printer already has any of the three languages downloaded TYPE2 Enables Russian Grease and Bulgarian The printer automatically reboots after this menu is exited The default for this item is TYPE2 when the printer s destination is OEL APS OEMA and TYPE1 when it is not OEL APS OEMA Sets whether or not to display PRT CHK PATN and ENG STATUS PRINT in the USER MENU PRINT INFORMATION category This item always does not display PRT ID CHK PATN or ENG STATUS PRINT when set to DISABLE When this menu is exited after change of the setting for the item the printer restarts NANCE MENU The security SD card function is disabled SD CARD FORMAT Only C530 EXECUTE Initializes an SD card When executed this menu is exited and starts initializing an SD car
26. Option MEDIA MENU Settings ENABLE DISABLE 5 MAINTENANCE MENUS Description Sets whether to enable or disable the MEDIA MENU category DISABLE Does not display the MEDIA MENU category through USER MENU C530 C330 COLOR MENU ENABLE DISABLE Sets whether to enable or disable the COLOR MENU category DISABLE Does not display the COLOR MENU category through USER MENU SYS CONFIG MENU ENABLE DISABLE Sets whether to enable or disable the SYSTEM CONFIG MENU category The category is not displayed through USER MENU when disabled PCL EMULATION ENABLE DISABLE Sets whether to enable or disable the PCL EMULATION menu category DISABLE Does not display the PCL EMULATION menu category through USER MENU USB MENU ENABLE DISABLE Sets whether to enable or disable the USB MENU category DISABLE Does not display the USER MENU category through USER MENU NETWORK MENU ENABLE DISABLE Sets whether to enable or disable the NETWORK MENU category DISABLE Does not display the NETWORK MENU category through USER MENU MEMORY MENU ENABLE DISABLE Sets whether to enable or disable the MEMORY MENU category DISABLE Does not display the MEMORY MENU category through USER MENU 44346001TH Rev 1 1154 Oki Data CONFIDENTIAL Category Option SYS ADJUST MENU Settings ENABLE DISABLE Description Sets whet
27. 2 3 Bad odor is generated 2 2 3 Gear tooth disenga gement check consumable load problem Operating conditions of the respective motors Check if operations of the respective motors are normal or not by using the self diagnostic mode Check if any load exists or not Buzz buzz sound is generated when an error occurs Replace the corresponding consumable item If any attempt of using new part as a trial is going to be made be sure to use the System Maintenance Menu FUSE KEEP MODE Installation condition of each consumable item Check by visual inspection if the respective consumable items are installed in their normal positions in which gears of the consumable items engage accurately or not Replace an appropriate mechanical part as required or adjust or repair 2 2 4 Cord routing check Check the installation conditions of the partition plate under the CU and PU boards Remove the CU and PU board and inspect the installation conditions of the partition plate by visual inspection If they are not hooked on the normal specified positions correct them Check item 2 3 1 Bad odor locating Check operation Actions for NG results Fuser unit Remove the fuser unit and check the odor Implement section 2 3 2 Low voltage power supply unit 2 3 2 Fuser unit check Remove the low voltage power supply unit and check the od
28. 213 Oki Data CONFIDENTIAL 4 Toner sensor PCB dp LEDS IDFUSE FUCUT_PWR Bar 201 CSNS oo 1 TENS Re 1 18532 8516 CI R515 1 Corea 97 R513 nose 1 1 Creat C Ren R549 C514 R925 R928 R928 COOC Cee Oo LJ Reo 850 r51 C R520 19849 R529 10501 97 un ORCI me LJ ft af E30 09054 536 R50 7 5351 R amp Y 7 raa 65 Coe 7 a ue GS Come R506 7 5 541 P540 w i R501 CI 5 Waste toner sensor PCB A SNS 6 Color adjustment sensor PCB 8 CONNECTION DIAGRAMS 44346001TH Rev 1 214 8 CONNECTION DIAGRAMS Oki Data CONFIDENTIAL High voltage power supply PCB 7 09 0 6
29. 2nd hopping 4 ID 151 cassette ID UP Sensor FAN sensor DOWN sensor 2nd IN sensor 2nd hopping clutch Figure 1 1 1 System Configuration Diagram C530 C330 44346001TH Rev 1 7 Oki Data CONFIDENTIAL 1 CONFIGURATION 44346001TH Rev 1 8 Oki Data CONFIDENTIAL 1 CONFIGURATION 1 2 Printer configuration The internal part of the 330dn and C530dn printers consists of the following sections Electrophotographic processing section Paper paths Controllers CU PU Operator panel Power supplies high voltage power supply low voltage power supply Figure 1 2 shows the configuration of the printers Figure 1 2 44346001TH Rev 1 9 Oki Data CONFIDENTIAL 1 CONFIGURATION 1 3 Optional items The following optional items are available 1 Optional tray 2nd Tray 2 Additional memory 3 SD memory card C530 only authentication printing encrypted secure printing 44346001TH Rev 1 10 Oki Data CONFIDENTIAL 1 4 Specifications C530dn C330dn Xerographic method using LEDs light emitting diodes as light sources Printing system Resolution 600 dots inch LED head 600 x 600 dpi 600 x 1200 dpi 600 x 600 dpi x 2 bits print resolution Print color Four colors of yellow magenta cyan and black CPU Power PC RAM capacity 256 MB Ma
30. C330 C530 Maintenance Manual 021712B Copyright Information Copyright 2010 by Oki Data All Rights Reserved Disclaimer Every effort has been made to ensure that the information in this document is complete accurate and up to date The manufacturer assumes no responsibility for the results of errors beyond its control The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer While all reasonable efforts have been made to make this document as accurate and helpful as possible we make no warranty of any kind expressed or implied as to the accuracy or completeness of the information contained herein The most up to date drivers and manuals are available from the web site http www okiprintingsolutions com Oki Data CONFIDENTIAL Document Revision History Changed items 2010 06 18 Page Description of change Person in charge S Ogashiwa Changed items Document Revision History Page Description of change Person in charge 44346001TH Rev 1 2 Oki Data CONFIDENTIAL PREFACE i U Mle This manual explains the maintenance methods for the C330dn and C530dn prin
31. Ethernet cable Hub 25222 Network interface connector Cover Memo For the setup procedure of the printer driver see the user s manual 44346001TH Rev 1 55 Oki Data CONFIDENTIAL 3 8 Checking of paper used by the user 3 INSTALLATION Load the media used by the user in the printer make media weight media type setting print out MenuMap Demo Page and check printouts to make sure that no toner flakes off Weight or thickness 55 64kg 64 74g m2 Settings on the operator panel Media weight paper thickness LIGHT 65 70kg 75 820 MEDIUMLIGHT 71 89kg 83 104g m 90 103kg 105 120g m MEDIUM HEAVY 104 151kg 121 176g m ULTRAHEAVY1 152 189kg 177 2200 ULTRAHEAVY2 Media weight paper thickness Media type paper type 1 Printer driver Media weight settings 2 Medium Light Ultra heavy 1 Ultra heavy 2 Postcard Envelope Label 0 1 to under 0 17 mm HEAVY 0 17 to 0 2 mm ULTRAHEAVY1 1 The factory default for the media type is PLAIN 2 Media weight and type can be set on the operator panel and in the printer driver The settings in the printer driver take priority Data is printed out in accordance with the settings on the operator panel when Auto selection is selected in Feed tray or when Printer setting is selected in Media weight LABELS 3 The w
32. Examples 210 x 297 mm 8 5 x 11 0 inche The user needs to press the ONLINE button after changing paper LOAD MEDIA_SIZE MEDIA_TYPE AND PRESS ONLINE SWITCH Y ERRCODE TRAY SIZE MISMATCH Indicates a tray paper size or paper size and a media type did not match This display prompts loading paper in a tray Error 461 TRAY1 Error 461 TRAY2 The unit of Custom paper size conforms to the specified menu set display unit for the MP tray unless specified with a driver With a unit specified for Custom paper size in a driver the display shows a Custom paper size in the unit Custom paper size is expressed by lt width gt x lt length gt lt unit gt Examples 210 x 297 mm 8 5 x 11 0 inches The user needs to press the ONLINE button after changing paper 44346001TH Rev 1 136 Oki Data CONFIDENTIAL Operator panel display LOAD MEDIA_SIZE MEDIA_TYPE AND PRESS ONLINE SWITCH ERRCODE TRAY SIZE MISMATCH Description Indicates a tray paper size or paper size and a media type did not match This display prompts loading paper in a tray Error 460 MP TRAY The unit of Custom paper size conforms to the specified menu set display unit for the MP tray unless specified with a driver With a unit specified for Custom paper size in a driver the display shows a Custom paper size in the unit Custom paper size is expressed by lt width gt x lt length gt lt unit
33. OK Display Detail DENS ADJ RESULT DENS ADJ EXECUTE Executes density adjustment DENS ADJ PAR SET Sets a control value for auto density adjustment Pressing A the next test result Pressing V displays the preceding test result Pressing SD restores the state for step 2 9 Pressing the CANCEL button during the test cancels the test turning on the ONLINE lamp restoring the state for step 2 DENS ADJ RESULT Displays the result of density adjustment AUTO CALIBRATION Automatically sets a density sensor sensitivity correction value AUTO CALIB BLACK Automatically sets a black density sensor sensitivity When DENS ADJ RESULT is executed correction value Same button operation as 2 used when REG ADJ EXECUTE is executed 44346001TH Rev 1 106 Oki Data CONFIDENTIAL 5 3 2 8 Consumable counter display The consumable counter display is used for viewing the usage of consumables 1 Enter the normal self diagnostic mode and until CONSUMABLE STATUS appears press or V displays the next test option and V displays the preceding test option Then press the OK button 2 Press or V and the usage of each consumable appears the ONLINE or CANCEL button is disabled 3 Press lt to end the option the state for step 1 is restored Upper display K ID UNIT Lower display Decimal Y ID UNIT Decimal M ID UNIT
34. Rewrites the serial number recorded in the PU block and selects and rewrites the printer serial number recorded in the CU block and rewrites the output mode recorded in it Purpose To configure a maintenance replacement PU CU board onto which the CU PU board information cannot be copied with the board replacement function e g due to an interface error 2 4 1 1 10 3 Unavailable Consumable counter maintenance function Copies the consumable counters Image drum counters Y M C and K Fuser counter Belt counter Toner counters Y M C and K Purpose To copy the counter value of each consumable in use in the printer to use in another printer Unavailable Destination PnP informa tion setup Sets and checks the printer s CU destination device identification and USB identification 44346001TH Rev 1 90 Oki Data CONFIDENTIAL Password initialization Network log storage function Adjustment Initializes a password Stores a network log file Section in Maintenance Utility Operating Manual 2 4 2 2 13 2 4 2 2 14 Operation from operator panel section in this maintenance manual Unavailable PU log file storage function Stores a PU log file 2 4 2 2 16 Unavailable Auto density adjustment control parameter setting never use this option Adjustment Sets an auto density setting control parameter Section in Mainte
35. 10 RM 819 HH 86 al 5 omo 20 ces cimke 8 535658 ales ca ENS ue N R263 TESTIS 14 TESTIS 2 3388 pu C CP7 TEST8 TEST10 12 N xi TESTA TESTS TESTI ner 2 2 C116 cse H 4 165 59 2 R59 alg R53 o e c o 2 885 a ac a L NE 8 RM2 RE Lt 8 19 5 EB 8 acc 2 38 40 144 ES gt 1 37 39 c4 R275 DIMM 44346001TH Rev 1 206 8 CONNECTION DIAGRAMS Soldering side 660 C647 648 H C675 690 1 9649 essy 79094 55 5894 Oo UD D507 D506 D505 CI lt 5 2 0 H 920654 5594 8294 C657 C658 RM520 05 501 RM521 C juu 5 N o C659 069 1 9 C581 C582 585 B io z 515 CE 8550 C oggy 6582 HS 0950 25325 B a i959 C3 d 298007 zH essy C D505 D504
36. 2 56 44346001TH Rev 1 4 Oki Data CONFIDENTIAL 5 MAINTENANCE eee enne 87 5 1 System Maintenance menu for maintenance 88 5 2 Maintenance ten e rer ede irap en 90 5 3 User maintenance menu functions 92 5 3 1 Maintenance menu for 92 5 3 2 Self diagnostic mode iiie i Ucet eee 93 5 3 3 Various types of printing on stand alone 110 5 3 4 Button functions at 111 5 4 Setup after part replacement sssessssseeeeeeeeenrenene nnns 112 5 4 1 Notes on CU PU board 112 5 5 Manual density adjustment 2 114 5 6 Printer ADMIN MENU 115 6 118 6 1 119 e 2 EED lens atray clearirig 2 ertet cicero ipe raten tus envia tain 120 6 3 Pick p roller cleaning iei ec titer PEE 122 6 4 Pinter internal lt 6
37. Actions Replace the CU PU board SERVICE CALL TAG interface 231 ERROR error A TAG interface error was detected 01 A short circuit error 02 TAG communication error Be sure the toner cartridges and the image drums are properly set Replace the toner cartridges When the error occurs again after the image drums are re installed be sure of the cable connection from the CU PU board to the toner sensor board Display POWER OFF ON 901 ERROR 904 ERROR Note Causes Belt temperature error 901 Short circuit 902 Open circuit 903 High temperature 904 Low temperature Error detail Is the cable from the belt thermistor to the CU PU board connected properly Does the error occur again 7 TROUBLESHOOTING Actions Connect the cable properly Turn off and on the printer Replace the belt thermistor POWER OFF ON 923 ERROR A lock error with black image drum The image drum does not revolve properly Does the error display is provided again by turning off and on the printer Be sure the image drum is properly installed properly Replace the image drum unit Replace the image drum motor POWER OFF ON 250 ERROR SD card error SERVICE CALL 928 ERROR Fuser motor lock error The fuser does not operate properly Does the error occur again Check that the fuser is properly installed Replace the fuser Replace the fuser motor
38. DENS ADJ FUSER UNIT RESULT 3 TR BELT UNIT AUTO K TONER FULL CALIBRATION Y TONER FULL AUTO CALIB BLACK M TONER FULL C TONER FULL K STC MODE CNT Y STC MODE CNT N STC MODE CNT C STC MODE CNT K OVER RIDE CNT Y OVER RIDE CNT M OVER RIDE CNT C OVER RIDE CNT with 3 DENS ADJ RESULT LEVO V D OUT YMC LEVO V D OUT LEVO V D OUT RD Note A parameter reset is performed by holding down the OK button for 10 seconds NBC L_DUTY DENS Y DUTY DENS L DUTY DENS C INAL DENS K INAL DENS Y FINAL DENS C DELTA DELTA C 01 DELTA C 04 FACTORY MODE SET SENSOR LED HEAD SETTING DATA K IMPRESSIONS FACTORY MODE M IMPRESSIONS 5 FUSE INTACT TOTAL SHEETS CNT 6 Options below FACTORY MODE SET option 5 FACTORY MODE FACTORY MODE A factory working mode SHIPPING MODE Deselects a factory working mode Note A parameter determination is made by holding down the OK button for three seconds NBC Options below FUSE INTACT option 6 FUSE INTACT BELT UNIT Already blown INTACT Has not be blown BLOWN FUSE UNIT Already blown INTACT Has not be blown BLOWN ID UNIT Already blown INTACT Has not be blown BLOWN AFT BLK STD H TONER K SENSOR M M BELT UNIT CHECK C ID UNIT CHECK UP DOWN SENSOR REG ADJ ERROR DRUM OVER LIFE WR POINT REV BOTTOM WRT POINT LED head serial number display n 01 23
39. ONLINE LOAD MEDIA_SIZE YERRCODE TRAY EMPTY Indicates a request for printing from an empty tray occurred This display prompt loading paper Error 491 TRAY1 Error 492 TRAY2 The unit of Custom paper size conforms to the specified menu set display unit for the MP tray unless specified with a driver With a unit specified for Custom paper size in a driver the display shows a Custom paper size in the unit Error 491 492 44346001TH Rev 1 137 Oki Data CONFIDENTIAL Operator panel display LOAD MEDIA_SIZE AND PRESS ONLINE SWITCH ERRCODE MP TRAY EMPTY Description Indicates that with the multi purpose tray empty of paper a request for printing from it occurred The printer re feeds paper Error 490 MP TRAY The unit of Custom paper size conforms to the specified menu set display unit for the MP tray unless specified with a driver With a unit specified for Custom paper size in a driver the display shows a Custom paper size in the unit Code nnnnnn Operator panel display REPLACE TONER YERRCODE COLOR WASTE TONER FULL 7 TROUBLESHOOTING Code Description nnnnnn Indicates that the printer is full of waste toner identified by COLOR and requires replacement Error 417 K By cover opening and closing the printer is placed in a warning state made able to print approximately further 50 pages INSTALL PAPER CASSETTE Y ERRC
40. Toner sensor motor evaluation function status monitor Display of number Registration motor display of times of noise constant speed timer detection K toner error value and ambient Display of number temperature of times of noise Fuser motor constant tection Y toner error speed timer value Display of number and target fuser of times of noise temperature Waste toner detection M toner Image drum motor sensor status error constant speed timer monitor display Display of number value of times of noise detection C toner speed timer value error 1 Pressing the CANCEL button switches between colors 5 MAINTENANCE MENUS 44346001TH Rev 1 94 Oki Data CONFIDENTIAL 1 Menu option switching BEVEL 5 MAINTENANCE MENUS or V is used to select the option shown a shaded area XXXXX and pressing OK executes the option OK or is used to switch to the option in a non shaded area and after that A or V is used to select an option A selected test is executed by pressing OK and ended by pressing lt SWITCH SCAN PAPER ROUTE CVOUP LU FU REGU HT MOTOR THERMISTER HUM_TEMP REGIST ID UP DOWN MOTOR TAG COLOR DUPLEX MOTOR CLUTCH D UP DOWN TONER SENS T1 LIFT DISTONER T2PE PNE ID UP DOWN FULL BOX PNE B LV FAN TEST T2 ID FAN TEST HOP EFFED FRONT FAN TEST DUP RA FNT Note Note Refer to a Switch Scan
41. and check warpage of sensor by visual inspection Replace the fuser unit If any attempt of using new fuser unit as a trial is going to be made be sure to use the System Maintenance Menu FUSE KEEP MODE Installation position of the lower thermistor The lower thermister must be installed while contacting with the fuser unit Check if the lower thermister is installed in the far position from the specified position or not causing detection of the lower temperature than the actual temperature of fuser unit Replace the fuser unit If any attempt of using new fuser unit as a trial is going to be made be sure to use the System Maintenance Menu FUSE KEEP MODE 1 2 3 AC power input to the halogen lamp AC power voltage from the low voltage power supply Check if the AC voltage for heater is normally supplied or not Power supply CN2 connector 02 between pin 1 and pin 2 and between pin 3 and pin 4 Replace the low voltage power supply Heater ON signal that is output from PU to the low voltage power supply Check that the heater ON signal goes active at the warming up timing or not L active while ON CU PU board POWER connector 10 pins 14 and 15 Replace the CU PU board 7 5 2 12 Motor fan erro r error code 122 128 7 TROUBLESHOOTING 12 1 The low voltage power supply fan does not rotate immediately after the power is turned on Check item
42. of the printer the downloading is not performed and this error does not occur WDT ERROR ADR xxxxxxxx COMMUNICATION ERROR PU firmware runaway PU CU interface error Does the error occur again Does the error occur again Yes Turn off and on the printer Replace the CU PU board Replace the CU PU board Note With the printer s temperature not more than O C Service call errors 188 Error 171 Error 175 Error 903 Error and 904 Error may occur After turn off the printer turn on the printer after the printer warms 7 TROUBLESHOOTING 44346001TH Rev 1 147 Oki Data CONFIDENTIAL 7 5 2 Preparation for troubleshooting 1 ECD display trouble coti cep eterne ien 149 GESTYIEGD displays etae orte ete tee tete teretes 149 1 2 eR itae 149 1 3 Error message display related to operator panel 150 1 4 RAM CHECK or INITIALIZING 150 2 Problem operation after printer is turned 150 2 1 No operaltloriS 150 2 2 Abnormal sound is heard 150 2 4 Startup time of printer is 0 151 3 Paper feed jam error code 391 15 162 3 1 Jam occurs immediately after the power is turned on 1s
43. place it on a flat surface and cover it with black paper Top cover 3 Move the fuser unit lock levers to the direction of the arrow to unlock the fuser unit and then remove the fuser unit Lock levers blue Fuser unit lock lever blue 7 TROUBLESHOOTING 4 Place a finger behind the belt unit lock levers blue and raise and remove it Lock lever blue 6 Hold the belt unit by the lock lever blue on each side of it and install the belt unit Lock lever blue Lock lever blue 44346001TH Rev 1 153 Oki Data CONFIDENTIAL 7 Turn the lock levers inwards to lock the belt unit 8 Put the fuser unit back into position Fuser unit lock levers blue 7 TROUBLESHOOTING 9 Turn the lock levers inwards to lock the fuser unit Fuser unit lock lever Fuser unit lock lever blue 10 Install the image drum unit in the printer so as to situate the K toner cartridge toward the front of the printer Handle blue Handle blue 11 Close the top cover 44346001TH Rev 1 154 Oki Data CONFIDENTIAL Error code 380 381 382 385 or 389 1 Press the OPEN button and open the top cover 2 Take out the image drum unit place it on a flat surface and cover it with black paper Top cover Image drum unit Black paper 7 TROUBLESHOOTING Remove in the direction of the arrow any pap
44. when it is in the Shipping mode and the PU firmware detects this status the PU firmware provides no notice to the CU firmware COLOR A density adjustment image drum error The printer has the error when due to image drum failure outputting dirty print and detecting a density problem The printer has the error in no user environments because when it is in the Shipping mode and the PU firmware detects this status the PU firmware provides no notice to the CU firmware provided A color registration adjustment error REGISTRATION This display indicates that the printer has ERROR an error in rough adjustment or main n scanning line adjustment The printer has the error in no user environments because when it is in the Shipping mode and the PU firmware detects this status the PU firmware provides no notice to the CU firmware 2 How wg og Qs ARUN Varies A color registration sensor error REGISTRATION The printer has the error in no user SENSOR ERROR environments because when it is in the lt n gt Shipping mode and the PU firmware detects this status the PU firmware provides no notice to the CU firmware n ok WP tou ou ou lt LED head adjustment data is M COLOR HEAD found or invalid This occurs in no user E DATA ERROR environments because when the printer is in the Shipping mode and the PU SE
45. 073 ERROR XXXXXXXX Video error An error was detected in expanding image data an invalid data was received Is the CU PU board installed properly Does the error occur again Reinstall it properly Change the PC to a high specification one or decrease the resolution and perform printing again Replace the CU PU board Replace the interface cable Reinstall the PC printer driver Is the CU PU board installed properly Does the error occur again Does the error depend on print data Reinstall it properly Perform printing again Print other data Replace the CU PU board Ask design people to analyze the data 44346001TH Rev 1 142 Oki Data CONFIDENTIAL Display POWER OFF ON 074 ERROR XXXXXXXX 075 ERROR XXXXXXXX Causes Video error An error was detected in expanding image data Error detail Is the CU PU installed properly Actions Reinstall it properly Replace it SERVICE CALL 081 ERROR Parameter matching check error Reading from or writing into EEPROM or flash memory cannot be made properly Turn off and on the printer Replace the CU PU board when the symptom persists Display SERVICE CALL 122 ERROR Causes Rear fan error Error detail Does the fan at the rear of the printer operate Is the connector of the fan connected properly 7 TROUBLESHOOTING Actions Be su
46. 1 Check condition of the paper running path Face Up Stacker Cover Confirm that it is either fully opened or fully closed Actions for NG results Eliminate any in between condition of the cover between the fully open position and fully closed position Rear panel Check that the installation condition of the rear panel hampers smooth movement of a paper in the paper running path or not Remove the rear panel and re install it Paper running path of unloading unit Check that any mechanical load does not exist that hampers the smooth movement of paper in the paper running path of the paper unloading unit by the visual inspection Check if the paper unloading motor becomes difficult to rotate or not Correct the portion that becomes mechanical load 7 2 2 Check condition of the mechanical parts Sensor lever of the paper exit sensor Check if shape and movement of the sensor levers have any abnormality or not Replace the sensor lever with the good sensor lever 7 2 3 Motor operation check Fuser motor Confirm that the fuser motor works normally by using the Motor amp Clutch Test of the self diagnostic mode Check if any load exists or not Replace the CU PU board the fuser motor or the fuser unit fuser unit as a trial is going to be made be sure to use the System Maintenance Menu FUSE KEEP MODE Check item 7 2 4 Check the system F
47. 12 1 1 Cable connectio Check operation n condition and wiring condition Actions for NG results Cable connection condition and wiring condition of the low voltage power supply fan and those of the fuser fan Check if the connectors are connected normally or not Check if extra length of the cables does not touch the fan blade or not 12 3 All fans of the printer do not rotate Check item 12 3 1 24V power supply Check operation Correct the connection condition of the connectors Correct the cable wiring route Replace the fan Actions for NG results CU PU board fuses F4 and F5 Check if the fuses F4 and F5 are not open circuit or not 24V power supplied to the CU PU board 24 power supplied to the CU PU board Check the power supply voltages at the POWER connector 10 of the PU CU board Pins 7 8 and 9 24V Pins 4 5 and 6 OVL Pins 10 11 and 12 OVP Replace the low voltage power supply 44346001TH Rev 1 174 Oki Data CONFIDENTIAL 7 5 2 13 Print speed is slow Performance is low 13 1 Print speed decreases Check item Check operation 13 1 2 Media Weight setting Actions for NG results Media Weight that is specified for the print Check if the wrong Media Weight has been specified or not 7 5 2 14 Option unit cannot be recognized 14 2 Option try unit cannot be recognized Check item Ch
48. 2 Paper fed from MPT 1 As illustrated Figure 2 1 after the paper feed motor starts running clockwise and the MPT clutch comes ON the paper is fed from the MP Tray After causing the IN sensor to come ON the paper is further carried over a certain distance to finally hit the registration roller This corrects skew of the paper It causes the registration clutch to come ON and has the registration roller carry the paper MPT clutch Paper feed roller Paper feed from the MPT Paper feed motor Paper feed sensor Paper feed roller Paper feed from 7 the 1st clutch Figure 2 1 2 DESCRIPTION OF OPERATION 3 Transport belt 1 As the transport belt motor runs in the direction of the arrow the transport belt is driven The belt unit consists of one transport roller placed immediately underneath each color drum with a transport belt inserted in between them As the specified voltage is applied the transport belt and the transport rollers carry the paper on the transport belt to the fuser unit as transferring the toner images present on each color drum to the paper NY M aver CC oe CELUM Transport roller Transport belt Transport belt roller Figure 2 2 44346001TH Rev 1 217 Oki Data CONFIDENTIAL 4 Up down motions of ID units 1 The up down motions of the ID units take place driven by the fuser motor and the up down clutch 2 Figure 2 3 shows
49. 2 When the job is from a user not authorized for color printing CANCELING JOB BUFFER FULL Varies Indicates that as the internal log storage area is depleted and the operation for the printer to perform in a log full state is job cancellation the printer is canceling a job in connection with job accounting 44346001TH Rev 1 129 Oki Data CONFIDENTIAL 7 TROUBLESHOOTING Panel display identi Solution fies that no display is Solution provided Panel display identifies that no display is provided C M Y K Off Indicates toner gages Varies Indicates that the printer is low on toner E m m E ORDER COLOR or a waste toner near full warning With TONER MENU SYS CONFIG MENU SYS CONFIG MENU LOW TONER STOP the printer flashes the attention LED Varies Varies Indicates the printer is warming up going offline When the ONLINE button DJUSTING TEMP is pressed or the printer has an error and the error is cleared the printer Varies Varies Indicates that the printer temporarily goes online and until TONER EMPTY OPTIMIZING TEMP Stops printing as an image drum is hot or continues printing With MENU itis in a wait state for a thermal measure with change from narrower to wider SYS CONFIG MENU SYS CONFIG paper MENU LOW TONER STOP when TE the printer is the TONER LOW state Varies Varies Indicates the printer is in a power saving when turned o
50. 44346001TH Rev 1 135 Oki Data CONFIDENTIAL Operator panel display LOAD MEDIA_SIZE MEDIA_TYPE AND PRESS ONLINE SWITCH ERRCODE TRAY MEDIA MISMATCH Table 7 1 1 Operator Alarms Description Indicates a mismatch between a tray media type and print data occurred This display prompts loading paper in a tray Error 461 TRAY1 Error 462 TRAY2 The unit of Custom paper size conforms to the specified menu set display unit for the MP tray unless specified with a driver With a unit specified for Custom paper size in a driver the display shows a Custom paper size in the unit Custom paper size is expressed by lt width gt x lt length gt lt unit gt Examples 210 x 297 mm 8 5 x 11 0 inches The user needs to press the ONLINE button after changing paper Code nnnnnn Operator panel display LOAD MEDIA_SIZE MEDIA_TYPE AND PRESS ONLINE SWITCH YERRCODE TRAY 6 MEDIA MISMATCH 7 TROUBLESHOOTING Code Description nnnnnn Indicates a mismatch between a tray media type and print data occurred This display prompts loading paper in a tray Error 460 MP TRAY The unit of Custom paper size conforms to the specified menu set display unit for the MP tray unless specified with a driver With a unit specified for Custom paper size in a driver the display shows a Custom paper size in the unit Custom paper size is expressed by width x length unit
51. 45 6789 Y M A parameter determination is made by holding down the OK button for three seconds NBC 44346001TH Rev 1 95 Oki Data CONFIDENTIAL 5 3 2 2 Normal self diagnostic mode level 1 The following is the normal self diagnostic mode menu Switch scan test Self diagnostic menu item SWITCH SCAN Adjustment Performs input sensor and Switch checking Maintenance Utility No 18 Motor and clutch test MOTOR amp CLTCH TEST Tests motor and clutch operation No 19 Test printing TEST PRINT Prints a test pattern stored in the PU Unavailable Color registration adjustment test REG ADJUST TEST Judges the color registration adjustment mechanism as pass or fail No 20 Density adjustment test DENS ADJ TEST Judges the density adjustment mechanism as pass or fail Consumable counter display CONSUMABLE STATUS Displays consumable usage Consumable life counter display PRINTER STATUS Displays consumable life Factory Shipping mode setting Fuse status display FACTORY MODE SET Switches between the Factory and Shipping modes Displays the status of the fuses Engine parameter setting SENSOR SETTING Sets whether to enable or disable error detection performed by each sensor NVRAM parameter setting NVRAM PARAMETER Must not be used Unavailable
52. A motor is kept running by test sheet holding down the OK button for two seconds to determine the motor PRINT TEST PATTERN TEST CASSETTE l COLOR DUPLEX 1 TRAY2 is displayed TEST PRINT TEST ENGINE DIAG LEVEL1 DENS ADJ TEST CONSUMABLE STATUS REG ADJ EXECUTE DENS ADJ EXECUTE Y D UNIT K ID UNIT only when the printer has the tray 2 in it Color registration adjustment test result display items below option marked with 2 REG ADJ RSLT REG ADJ RESULT 12 BLT REFLECT TEST BLT REFLECT RESULT Density adjustment test result display items below option marked SNS CARIBRAT L FINE ADJ Y SNS CARIBRAT FINE ADJ Y YL D RANGE L Y M C FINE ADJ Y D RANGE FINE ADJ Y CRSE ADJ Y L R X FINE ADJ Y XL CRSE ADJ M L R X FINE ADJY XR CRSE ADJ C LR X FINE ADJM wL FINE ADJ Y L R X FINE ADJ M ML FINE ADJ M L R X FINE ADJ M Y R FINE ADJ C L R X REG ADJ Y L R X FINE ADJM FINE ADJM Y R REG ADJ ML R X FINE ADJ M REG ADJ C L R X FINE ADJ C CRSE ADJ Y Y 1 FINE ADJ C CRSE ADJ Y FINE ADJ C CRSE ADJY X FINE ADJ C CRSE ADJ M FINE ADJ C CRSE ADJ M Y R FINE ADJ C CRSE ADJ X CRSE ADJ C VL CRSE ADJ C CRSE ADJ C X DENS ADJ PAR MAD UNIT SET C ID UNIT
53. All fans of the printer do not 174 13 Print speed is slow Performance is 175 13 1 Print speed 175 14 Option unit cannot be 175 14 2 Option try unit cannot be recognized 175 15 LED head cannot be recognized error code 131 132 133 134 175 15 1 Service call 131 to 134 LED HEAD 175 16 Toner cartridge cannot be recognized error code 540 541 542 543 176 16 1 Error caused by the consumable 176 16 2 Error caused by the toner 176 16 3 Error caused by the defective 177 17 Fuse cut error error codes 150 to 155 177 177 18 Humidity sensor error error code 123 178 18 1 Humidity sensor error sessssssssssseeeeene 178 19 Connection diagrami conected ore reete evi heo ea vi 179 44346001TH Rev 1 148 Oki Data CONFIDENTIAL 7 5 2 1 LCD display trouble Memo For the numbers 1 to 15 each aft
54. CONFIDENTIAL 6 1 Cleaning The inside and outside of of the units should be cleaned with a waste cloth and a handy vacuum cleaner when necessary Note Do not directly touch the image drum terminals LED lens array and LED head connectors 44346001TH Rev 1 119 6 PERIODIC MAINTENANCE Oki Data CONFIDENTIAL 6 2 LED lens array cleaning The LED lens array should be cleaned when a printed surface contains a vertical white belt LED head cleaning or line void or light print The LED heads should be cleaned when a printed output contains a faded image a white line or spread ink of text White belt or line void or light print 1 Turn off the printer 2 Press the OPEN button and open the top cover The fuser unit is hot Do not touch it 44346001TH Rev 1 120 Oki Data CONFIDENTIAL 6 PERIODIC MAINTENANCE 3 Lightly wipe the four LED head lens surfaces with soft tissue paper Solvents such as methyl alcohol or thinner damage the LED heads Do not use them 4 Close the top cover 44346001TH Rev 1 121 Oki Data CONFIDENTIAL 6 3 Pick up roller cleaning 6 PERIODIC MAINTENANCE The pick up rollers should be cleaned when a printed surface contains a vertical line 3 Wipe the separator roller of the paper cassette with a cloth tightly wrung out with water Note Use a soft cloth for cleani
55. DCHEAT connector 4 BELT connector 3 Check if the connector is connected in the half way only or not and check if the connector is inserted in a slanted angle or not Check also that cables are assembled without any abnormality Actions for NG results Normalize the connection condition Replace the cable with the normal cable Feed motor driving cord image drum motor driving cord belt motor driving cord Check that any cable is not pinched during assembling of the printer Pull out the CU PU board BELT connector 3 and check the following at the sides of the cords Short circuit between pin 1 FG Short circuit between pin 2 FG Short circuit between pin 3 FG Short circuit between pin 4 FG Pull out the CU PU board HOP connector and check the following at the side of the cords Short circuit between pin 1 FG Short circuit between pin 2 FG Short circuit between pin 3 FG Short circuit between pin 4 FG Replace the cable with the good cable that normalizes the connection condition Feed motor belt motor Remove the respective connectors from the board and confirm that the following resistance exists between the corresponding pins at the cable side CU PU board HOP connector 1 Between pin 1 pin 2 Approx 3 40 or approx 50 Between pin 3 pin 4 Approx 3 40 or approx 50 CU PU board BELT connector 3 Between pin 1 pin 2 Approx 6 10 or approx 3 50 Between
56. Japanese English Board replacement Adjustment Copies information in the EEPROM in the PU block and the settings in the EEPROM in the CU block Purpose To copy the above data onto a CU PU board with which to replace the CU PU board for a maintenance purpose Section in Maintenance Utility Operating Manual MuWin zip 42678801FWO01 Rev 1 26 0 or higher Table 5 2 Adjustment options in Maintenance Utility Operation from operator panel section in this maintenance manual Unavailable Factory Shipping mode Adjustment Switches between the Factory and Shipping modes Purpose To configure a maintenance replacement PU board onto which the CU PU board information cannot be copied with the board replacement function e g due to an interface error The maintenance board is put to the Factory mode usually by default and by using this function must be set to the Shipping mode Section in Maintenance Utility Operating Manual 2 4 1 1 10 4 Operation from operator panel section in this maintenance manual Board option setup information Checks serial number information and the Factory Shipping mode Unavailable USB software update Updates the USB software Unavailable NIC software update MAC address setting Updates the NIC software Sets the MAC address 2 4 2 2 17 Unavailable Unavailable Serial number setting
57. List and then close Print Center 3 INSTALLATION 44346001TH Rev 1 52 Oki Data CONFIDENTIAL 3 6 Printing of MenuMap INSTALLATION Print MenuMap to check to make sure that the printer operates correctly 1 Load A4 paper in a tray 2 Press the button several times until Information Menu appears and then press Printing of MenuMap is started Memo To print Network Information two pages press the A button following step 2 until Network appears and then press the C530dn MenuMap sample MenuMap C530 ZULTSLTUTJIVESIdNS680 CU version A1 02 101 23 00 18 53 5 3f 801 01 101 00 532MHz 14241600 00000001 F50 J0 1 PU version 00 03 34 P103 20 1000 00 07 1 ET 000000030505031C1620000001000000 0000 PCL Program version 05 10 04 30 04 05 P F IM version 02 00 PS Program version 3017 PSEIO WOIEDEDBU instalted BLY 1 44 01 00 Total Memory Size 256 MB Flash Memory 8 MB F50 SO Memory Card 16 14 GB F50 Language format i 00 JPI 10027 PNL T OPR i 5 64 Language version 1 00 Network version 01 02 Web Remote 0i 00 Language JAPANESE ENGINE 139 4 6 4 T 1 03 1 0 8 0 F 0 zx 718 2 9 77 10 a PCL PEDRI 5 PSEZ gt UCR DEMOL CHYTOOKMRBE 2 I2 HDZEI 52 7
58. MENU CONFIG MENU NEARLIFE LED set to DISABLE the attention LED is not lighting Indicates the transfer belt is near the end of its life This display is a warning and the printer does not stop printing With ADMIN MENU CONFIG MENU NEARLIFE LED set to DISABLE the attention LED is not lighting Indicates the fuser is at the end of its life a warning This display is only a warning not a life error By cover opening and closing after the printer has a fuser life error this status is displayed Solution Replace the fuser to a new one COLOR TONER SENSOR ERROR Varies Indicates a toner sensor error When having an error during printing in the shipping mode the printer provides this warning When the printer detects an error while warming up it has an ERROR 540 to 543 K The printer provides a Service Call 160 to 163 in the Factory mode Check the toner sensor PS3 EMUL ERROR Blink Varies Indicates the PostScript interpreter detected an error Check the print data C530 and C330 Check the print data BELT LIFE COLOR TONER EMPTY Varies Indicates the transfer belt is at the end of its life a warning This display is only a warning not a life error By cover opening and closing after the printer has a transfer belt life error this status is displayed Indica
59. OF DUPLEX duplex unit INSTALL CASSETTE TRAY A cassette is slid out OPEN Print patterns cannot be used for print quality checking 0 and 8 to 15 Each print a blank page Pattern 1 Pattern 2 instructed in step 3 Pattern 5 Pattern 6 Note Solid black print pattern 7 is included in the local printing function An offset occurs when it is output at 100 in each color To prevent this the number of the colors to print concurrently to produce solid print copies of the No 7 needs to be limited not more than two by making print color settings as Pattern 7 44346001TH Rev 1 102 Oki Data CONFIDENTIAL The following message appears during printing p xx W P Number of test print pages W Wait time The displays are switched by pressing A XI AA U 44 He g9T f44 U Three asterisks identifies a measured upper heater temperature in Celsius Three sharp signs in square brackets identifies a target print temperature in Celsius L Three asterisks identifies a measured lower heater temperature in Celsius Three sharp signs in square brackets identifies a read lower thermistor AD value in hex A measured ambient temperature in Celsius H A measured ambient humidity in percent figures T The displays are switched by pressing KTR YTR MTR CTR YTR MTR CTR and KT
60. ONLINE button is pressed 7 TROUBLESHOOTING Solution Set a print job accounting user ID in the printer driver Check a user ID and the setting for the user ID with the job accounting administrator when the user ID is already set in the driver Varies DISK WRITE DISABLED Varies Indicates an attempt to write into a file unauthorized to be written into the file system in a recording device an SD memory card flash memory was made This is a temporary warning and the display is provided until and disappears at the end of a job Explain to the customer that the warning requires no actions PRESS ONLINE SW LOG BUFFER FULL JOB REJECTED Varies Notifies the user that the log buffer was full and a job was canceled in connection with job accounting This display is provided until the ONLINE button is pressed Execute 07 B 5 CES on the print job accounting server PC PRESS ONLINE SW COLLATE FAIL Varies Indicates memory became full of MOPY data This display is provided until the ONLINE button is pressed Reduce the number of pages to print at a time PRESS ONLINE SW JOB LOG DISK FULL Varies Indicates the available memory space of the storage device to execute a print accounting function is too small Delete unnecessary files to make appropriate available memory space in the device PRESS ONLINE SW
61. Reagy Average 90W 25 C Power save mode Max 14W Sleep mode Approx 0 9W 1 CONFIGURATION Operating Max 1170W Average 480W 25 C Reagy Average 90W 25 C Power save mode Max 14W Inrush current 70A or less 25 C Paper Face up ejecting paper with the front side up Face down ejecting paper ejection 2 with the back side up Stacker Face up 110 sheets of 64g m2 55kg plain paper capacity 3 Face down 150 sheets of 64g m2 55kg plain paper Operating environment conditions Operating 10 to 32 C 20 to 80 RH max wet bulb temperature 25 C max wet and dry bulb temperature difference 2 Non operating 0 to 43 C 10 to 90 RH max wet bulb temperature 26 8 max wet and dry bulb temperature difference 2 Assured print area envelopes Area excluding 6 35mm from paper edges except special media such as Print Print start position accuracy 2mm Paper skew 1mm 100mm accuracy Image expansion 1mm 100mm in use of 82g m2 of 70kg paper Print quality assured conditions 30 to 73 RH at 10 C 30 to 54 RH at 32 C 10 to 32 at 30 RH 10 to 27 at 80 RH 17 to 27 at 50 to 70 RH in color printing Warm up In 60 sec after power on 25 4 time Within 32 sec from power saving Standard operating conditions Average power on hours 600 hours month Average number of printed pages 6 000 pages month
62. Rev 1 76 Oki Data CONFIDENTIAL D 3 44452301PA Side R Assy EM 30LP Class C Apply a normal amount of MOLYKOTE EM 30LP to the whole circle of hatched areas Shaft end surface side Plate BF Caulking 4 REPLACEMENT OF PARTS 4 44452301PA Side R Assy EM 30LP Class B x2 Apply a normal amount of MOLYKOTE EM 30LP to the whole circle of gear teeth 2 places Gear Reduct FU Gear Idle FUA Gear Idle FUB EM 30LP Class Apply a normal amount of MOLYKOTE EM 30LP to the whole circle of gear 2 places Gear Idle Exit A Gear Planet Gear Liftup A Motor DC FU Gear Idle Exit A EM 30LP Class B Appl a normal amount of MOLYKOTE EM 30LP to the whole circle of gear teeth 2 places EM 30LP Class B Apply normal amount of MOLYKOTE S EM 30LP to the whole circle of gear teeth 2 places Grease prohibition 44346001TH Rev 1 71 4 REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 5 44452301PA Side R Assy D 6 44452301PA Side R Assy EM 30LP Class C EM 30LP Class A Apply a normal amount of MOLYKOTE EM 30LP Apply a small amount of MOLYKOTE to the whole circle of hatched areas Shaft end EM 30LP to the hatched areas eurface side Link Liftup R Apply a normal amount of MOLYKOTE EM 30LP to the gear tooth tops EM 30LP Class A Apply a small amount of MOLYKOTE EM 30L
63. SERVICE CALL 251 ERROR SD card erasure error POWER OFF ON 252 ERROR 255 ERROR SD card security error POWER OFF ON 256 ERROR 257 ERROR SD card error SERVICE CALL 933 ERROR A clock error correction error with an option unit which does not occur with the printer in the factory shipped configuration Does the error occur again Does the error occur again Be sure of connector contacts Replace the option unit 44346001TH Rev 1 146 Oki Data CONFIDENTIAL Display Causes POWER OFF ON 933 ERROR Tray 2 CPU clock frequency error SERVICE CALL 980 ERROR Fuser Problem Fuser failed or not detected Turn off the printer Replace the fuser SERVICE CALL 983 ERROR Duplicate toner cartridge detection error Multiple toner cartridges for the same color ware detected Install toner cartridges for specified colors at the proper positions SERVICE CALL 990 ERROR Waste toner sensor detection error Is the K toner cartridge installed Does the error occur again Install the K toner cartridge Be sure of cable connection and then perform board replacement XXXXXXXXXXXXXXXX CRC CHECK NG PU download data CRC check error A CRC check error was detected after downloading of PU data PU firmware and custom media data Turn off and on the printer and then re download it In general use
64. TR NA z M Grease prohibition at the Cam R area Plate Side R Caulking Fuser EM 30LP Class Apply a normal amount of MOLYKOTE EMSOLP to the whole circle of gear teeth 2 places Grease prohibition at the post M 30LP Class Apply a normal amount of MOLYKOTE EM3OLP to bearin portion Both side Grease prohibition to the Gears Roller Drive Gear ldle Z21 GE 334C Class C Apply a normal amount of FLOIL GE 334C to bearin portion 2 places Roller Drive EM 30LP Class B Apply a normal amount of MOLYKOTE EM30LP to the whole circle of gear teeth 2 places 44346001TH Rev 1 85 Oki Data CONFIDENTIAL 10 1 44453701PA Cover Assy Rear Stacker FU Base assemble the Cover Assy Stacker 0 2 44453701PA Cover Assy Rear Cover Rear SF 133 Class B to the hatched areas SF 133 Class B Apply a normal amount of HANAL SF 133 to the hatched areas 17 44359201PA Frame Assy MPT EM 30LP Class B 4 REPLACEMENT OF PARTS Apply a normal amount of MOLYKOTE EM 30LP to the hatched areas Center of shaft Hatched areas Apply a normal amount of HANAL SF 133 Note EM 30LP Class A Apply a normal amount of MOLYKOTE EM 30LP to the hatched areas Side of roller
65. and MPC cables of the PU CUPCB Remove the two silver colored screws 1 to remove the plate front 2 S Remove the two silver colored screws 3 and the black screw 4 and unlatch the two portions to detach the frame MPT assembly 44346001TH Rev 1 72 Oki Data CONFIDENTIAL 4 2 19 Side L assembly side R assembly and base assembly 7 Remove the left side cover the right side cover the rear cover the top cover assembly the operator panel assembly the feeder assembly the guide ejection assembly and the registration assembly Remove the four silver colored screws to remove the plate bottom 2 To Remove the E shaped retainer ring S and then the shaft 4 Remove the six silver colored screws 5 to detach the side L assembly 6 the side R assembly 7 and the base assembly 8 a gt o 4 REPLACEMENT OF PARTS 44346001TH Rev 1 73 Oki Data CONFIDENTIAL 4 2 20 Feed rollers 1 Remove the cassette 2 Unlatch the feed rollers CD 4 REPLACEMENT OF PARTS 44346001TH Rev 1 74 4 PARTS Oki Data CONFIDENTIAL 4 3 Locations to lubricate This section shows the locations to lubricate The other locations must not be lubricated Lubrication is not required during assembly or disassembly except th
66. avoid dew condensation If the printer is installed in a location with ambient relative humidity below 30 use humidifier or antistatic mat Installation space Place the printer on a flat desk large enough to accommodate its footings Provide enough spaces around the printer Side view 44346001TH Rev 1 35 Oki Data CONFIDENTIAL 3 4 List of components and accessories 3 INSTALLATION Check to make sure that the components are free from damage dirt or other irregu larities in their appearance Ensure that none of the accessories to the components is missing and that they are free from breakage or other flaw e If any irregularity is discovered contact the user management section for instructions A Warning Personal injury may occur The printer weights approximately 31 kg or 36 kg when packed so it should be lifted by two or more people Image drum cartridges one each of cyan magenta yellow and black installed in the printer Inform the user that the toner cartridges and image drum cartridges can be separated one from the other Software CD ROM Power cord Warranty card and user registration card User s manual Setup and usage User s manual CD ROM Quick Guide Bag for Quick Guide Note No printer cable is supplied with the printer 44346001TH Rev 1 36
67. blade and collected into the waste toner area of the K toner cartridge Waste toner area Toner cartridge blade waste toner path waste toner of 8 Static elimination After completing transfer the OPC drum is illuminated with its surface to reduce static charge of its surface Charging roller Static eliminating Static eliminating OPC drum 44346001TH Rev 1 18 Oki Data CONFIDENTIAL 2 DESCRIPTION OF OPERATION 9 Belt cleaning Toner remaining on the transfer belt is scraped off by the belt cleaning blade and collected into the waste toner box of the transfer belt unit Transport belt Belt waste toner box Belt cleaning blade 44346001TH Rev 1 19 Oki Data CONFIDENTIAL 2 2 Printing process 2 DESCRIPTION OF OPERATION Paper fed from Tray 1 Tray 2 or Tray 3 is carried by the paper feed roller the registration roller L and the transport roller When paper is fed from the MPT it is carried by the MPT paper feed roller and the registration roller U Then an unfixed toner image is created on the paper transported onto the belt sequentially through the electrophotographic process of KYMC Thereafter the image is fixed under heat and pressure as the paper goes through the fuser unit After the image has been fixed the paper is ejected to a face up stacker or to a face down stacker according to the outputting method selected by opening o
68. connection e o6 For USB connection Select the printer in Chooser and click Reconfigure Click Configuration Select Installed for SD Memory and click OK Close Chooser Drag the printer icon to the trash on the desktop and empty the trash Using the Desktop Printer Utility create a desktop printer again When a desktop printer is created again the settings are updated Memo For how to create the desktop printer see Creating the Desktop Printer of Setup for Macintosh with USB Connection in the user s manual 44346001TH Rev 1 517 Oki Data CONFIDENTIAL For Mac OS X In Mac OS X if options are added before installation of the printer driver device information can be automatically obtained but when connected via IP Print or Bonjour Rendezvous device information cannot be obtained automatically Also when connected via AppleTalk device information cannot be obtained automatically if options are added after installation of the printer driver In the above cases you need to set up options according to the following steps Double click Application Utilities Printer Setup Utility in the hard disk Select C530 click Show Info and open Printer Info Select Installable Options Check the SD Memory Card checkbox and click Apply Changes Close Printer Info OC Check that the name of the added printer is in Printer
69. count is updated at the end of each job or each of four pages however the count is not updated if the power is turned off when any page from page one through page three of a job of four or more pages is being printed 2 tis shown in the header of MenuMap 3 outputs Engine Menu Print the first page and Engine EEPROM Dump Print the last page and the number of sheets of paper fed from each tray is described only in the latter one DUMP page only 44346001TH Rev 1 30 Oki Data CONFIDENTIAL A4 Letter conversion table Each count shall increase in relation to every sheet of paper by the values in the table below Paper size LETTER Simplex EXECUTIVE LEGAL14 LEGAL13 5 LEGAL13 A4 AS 5 9 10 DL C5 Postcard Double postcard Custom Custom Length 210 mm Custom Length gt 900 mm Envelope Choukei 3 Envelope Choukei 4 Envelope Youkei 4 Envelope Envelope A4 INDEXCARD 2 DESCRIPTION OF OPERATION 44346001TH Rev 1 31 Oki Data CONFIDENTIAL 2 INSTALLATION 3 1 Cautions and do s and 3 2 UNPACKING procedure 3 3 Printer installation instructions eene 3 4 List of co
70. figure 5 2 Note The state for step 2 is restored after the 10 second driving of the unit The unit is driven again by pressing an appropriate button The clutch solenoid repeatedly turns on and off in normal printing driving a motor is driven together with the solenoid when it cannot be driven solely because of its mechanical structure ID UP DOWN continues driving until the CANCEL button is pressed The clutch solenoid is kept driven by holding down the OK button for two seconds to determine a motor 4 Press the CANCEL button to stop driving the unit the display continues indicating the unit 5 Repeat steps 2 through 4 when necessary 6 Press to end the test the state for step 1 is restored Rear cooling fan 5 MAINTENANCE MENUS Tray 1 registration clutch Color registration shutter Image drum up down clutch e Fuser motor Image drum cooling fan Image drum motor 4 E od Ww Un gt CeO 24 OR AE Jem Duplex clutch Belt motor Tray 1 hopping motor registration motor front motor MPT clutch IL CO S S a 1 Front la cooling fan OD 507 Tray 2 registration clutch Tray 2 hopping clutch Tray 2 hopping motor Figure 5 2 44346001TH Rev 1 99 Oki Data CONFIDENTIAL Table 5 4 Unit name displayed Driving restricti
71. following at the side of the connector Several MQ between 1 FG Several MQ between pin 2 FG Several MQ between 3 FG Several MQ between pin 4 FG Replace the CU PU board or the feed motor Replace the CU PU board 4 2 4 Check the system connection Paper feed motor drive cable Check the connection condition of the cable Check if the connector is connected in the half way only or not and check if the connector is inserted in a slanted angle or not Check also that cables are assembled without any abnormality Replace the cable with the good cable that normalizes the connection condition Paper feed motor drive cable Check that any cable is not pinched during assembling of the printer Pull out the CU PU board HOP connector 1 and check the following at side of the cord Short circuit between 1 FG Short circuit between 2 FG Short circuit between pin 3 FG Short circuit between pin 4 FG Replace the cable with the good cable that normalizes the connection condition Paper feed motor Pull out the CU PU board HOP connector 1 and check whether there is a resistance of approximately 3 40 or 5Q between the pins 1 and 2 and between the pins 3 and 4 at the cord side Replace the paper feed motor 7 5 2 b Paper feed jam error code 390 Multipurpose tray 7 TROUBLESHOOTING 5 1 Jam occurs immediately after the po
72. general maintenance tool Replace the high voltage board 44346001TH Rev 1 185 Oki Data CONFIDENTIAL 7 5 3 8 Color jobs are printed in monochrome not in color 8 1 False setting of the limited color printing menu Check item Check operation 8 1 1 Limited color printing menu state Actions for NG results Boot Menu item Select Process Setup of the Boot Menu Charging roller Toner supply roller Developing blade items and check that the setting of Custom Process is Full Color See section 5 6 for information on Boot Menu il E Developing roller Fig 7 3 Change the setting to Full Color Ground 7 TROUBLESHOOTING 44346001TH Rev 1 186 Oki Data CONFIDENTIAL 7 5 4 Network troubleshooting 1 Printing cannot be performed from the utility Check item 1 Check the LINK light Check operation Actions for NG results Check if the light green is on Check if the HUB and the printer is connected properly Check that the network cable is connected properly Reconnect the network cable properly Check that a straight cable is being used Replace it with a straight cable Connect the network cable to another port of the HUB Use another HUB Check the network information Check if the network information cane be printed correctly Sel
73. gt Examples 210 x 297 mm 8 5 x 11 0 inches The user needs to press the ONLINE button after changing paper Code nnnnnn DOWNLOAD MESSAGE PROCESSING Varies Varies Indicates update message data is being processed Error ONLINE Operator panel display DOWNLOAD MESSAGE FAILED CODE Varies Varies 7 TROUBLESHOOTING Description Indicates wiring update message data succeeded CODE identifies a decimal number one digit that indicates writing failed 1 FAIL which means no causes are known 2 DATA_ERROR which means a hash check error flash memory error in writing data 3 OVERFLOW which means that because flash memory became full in or during language file writing downloading failed 4 MEMORYFULL which means making available memory space failed 5 UNSUPPORTED DATA which means downloading data unsupported by the printer Code nnnnnn Error ONLINE DOWNLOAD MESSAGE WRITING Varies Varies Indicates update message data is being written Error ONLINE NETWORK CONFIG WRITING Varies Varies A change of the setting for a network related option is being saved in the flash memory Error ONLINE DOWNLOAD MESSAGE SUCCESS Varies Varies Indicates wiring update message data succeeded Error ONLINE WAIT A MOMENT NETWORK INITIAL Varies Varies Indicates network initialization is being performed Error
74. is the system area where cortficatas are kept To continue cick Next Certificate Import Wizard Certificate Store Certificata stores ara system areas whara certificates are kapt Windows can automatically select a certificate store or you cen specify a location for c Automatically select the certificate store based on the type of certificate gt O Piace al certificates in the Following store 7 TROUBLESHOOTING 3 After the Certificate Import Wizard appears install a certificate by following the on screen procedure Select Automatically select the certificate store based on the types of certificate so that the certificate will be installed automatically 7 5 4 5 7 The error message Name of security certificate is invalid or does not match the site name is displayed It means that the printer IP address is different from the IP address that is described on a certificate or from the IP address used when the certificate was created Solution Change the printer IP address back to the IP address used when a self signed certificate was created or to the IP address used when a CSR was created 44346001TH Rev 1 197 Oki Data CONFIDENTIAL 7 TROUBLESHOOTING 7 5 4 6 Restrictions when using Internet Explore 7 C330dn Solution The Web page is displayed by clicking Continue browsing this site not recommended on the warning screen C530dn only It doesn t affect the Web page function
75. no paper reversing operation has performed check whether the planet gear at the lower right side of the fuser moves smoothly Replace the planetary gear 8 4 Two sided printing jam occurs during transporting paper inside the Duplex unit Check item Check operation 8 4 1 Sensor lever operation check Actions for NG results Dup R Dup F sensor lever Open the top cover remove the image drums and the belt unit and check the operation of the DUP F sensor lever Replace the sensor lever 8 4 2 Sensor check Check the detection condition of the sensor signal Confirm that the sensor signals are normally detected by using the SWITCH SCAN function of the self diagnostic mode Check sensor detection with paper in the duplex unit and with it removed from the duplex unit Replace the CU PU board appropriate sensor s or connection cord s Check item 8 5 1 Clutch operation check 8 5 Paper is not supplied from the Duplex unit to the regist roller Check operation 7 TROUBLESHOOTING Actions for NG results Duplex clutch Confirm that the Duplex clutch works normally by using the Motor amp Clutch Test of the self diagnostic mode Confirm it by listening to the sound Replace the CU PU board or the clutch 44346001TH Rev 1 171 Oki Data CONFIDENTIAL 7 5 2 9 Paper size error error code 400 9 1 Jam occurs when pa
76. of MOLYKOTE EM 30LP to the hatched areas Shaft end Shaft Idle D a e Dup surface side Roller Pitch Roller Pressure EM 30LP Class Apply a normal amount of MOLYKOTE EM 30LP to the hatched areas Center of shaft Roller Pitch EM 30LP Class C Apply a normal amount of MOLYKOTE EM 30LP to the hatched areas Shaft end surface side Frame Regist 44346001TH Rev 1 80 4 OF PARTS Oki Data CONFIDENTIAL 4 3 44452701PA Front Assy Reg Hop 4 4 44452701PA Front Assy Reg Hop EM 30LP Class C Apply a normal amount of MOLYKOTE EM 30LP to the hatched areas Shaft end surface side EM 30LP Class Apply a normal amount of MOLYKOTE EM 30LP to the hatched areas Shaft Plate Feed A_Caulking EM 30LP Class C Apply a normal amount of MOLYKOTE EM 30LP to the hatched areas Shaft end surface side EM 30LP Class C Apply a normal amount of MOLYKOTE EM 30LP to the hatched areas Shaft Plate Feed B_Caulking 44346001TH Rev 1 81 Oki Data CONFIDENTIAL 4 5 44452701PA Front Assy Reg Hop P va EM 30LP Class C Apply a normal amount of MOLYKOTE EM 30LP to the hatched areas Post end surface side Plate Feed B Caulking Frame Assy Regist 4 REPLACEMENT OF PARTS 5 44364101PA Eject Assy Gear Idle Exit Z3
77. of a certificate the setting information of the certificate is deleted The deleted information cannot be recovered by any means Even when the same information as before is entered the same certificate cannot be created Solution Repeat all the steps from the beginning A certificate of which issuance has been applied is already invalid 7 5 4 4 3 A CSR has been deleted CSR is deleted if a certificate is deleted while a creation process of a certificate of a certifying authority is in progress during a period from creation of a CSR to installation of a certificate the setting information of the certificate is deleted The deleted information cannot be recovered by any means Even when the same information as before is entered the same certificate cannot be created Solution Repeat all the steps from the beginning A certificate of which issuance has been applied is already invalid 7 5 4 4 4 Install an intermediate Certificate Some certifying authorities perform installation of an SSL server certificate a printer certificate and an intermediate certificate in printers However since a printer of this model supports installation of only one certificate an intermediate certificate cannot be installed in the printer Be sure to install an SSL server certificate in the printer To install an intermediate certificate install the intermediate certificate not in the printer but in a client PC browser For the
78. pin 3 pin 4 Approx 6 10 or approx 3 50 Between pin 5 pin 6 Approx 3 40 or approx 50 Between pin 7 pin 8 Approx 3 40 or approx 50 Replace paper feed motor belt motor ID Up motor 6 3 Jam occurs in the middle of paper running path Check item Check operation 6 3 1 Motor operation check 7 TROUBLESHOOTING Actions for NG results Paper feed motor driver belt motor driver and ID motor Confirm that the paper feed motor belt motor and ID motor work normally by using the Motor amp Clutch Test of the self diagnostic mode Check if any load exists or not Replace the CU PU board the feed motor the belt motor and the image drum motor or the image drum unit and the belt unit If any attempt of using new ID unit or new belt unit as a trial is going to be made be sure to use the System Maintenance Menu FUSE KEEP MODE Paper feed motor belt motor Pull out the CU PU board BELT connector 1 and check the following at the side of the connector Several between Pin 1 and frame ground Several between Pin 2 and frame ground Several between Pin 3 and frame ground Several between Pin 4 and frame ground Pull out the CU PU board HOP connector 3 and check the following at the side of the connector Several MQ between pin 1 FG Several MQ between pin 2 FG Several MQ between pin 3 FG Several MQ between pin 4 FG Replace the CU PU board
79. procedures on the appropriate pages remove jammed paper Clean the feed rollers and the inside of the printer when the printer is frequently jammed with paper Refer to the paper removal methods on the reference pages shown in the following table Error code Operator panel display CHECK UNDER BELT 370 PAPER JAM CHECK UNDER BELT 371 PAPER JAM Reference page OPEN TOP COVER 380 PAPER JAM OPEN TOP COVER 381 PAPER JAM OPEN TOP COVER aer 382 PAPER JAM Fage a2 OPEN TOP COVER 385 PAPER JAM OPEN TOP COVER 389 PAPER JAM CHECK MP TRAY 939 390 PAPER JAM Page OPEN TOP COVER 591 391 PAPER JAM Page ai OPEN TOP COVER gen 392 PAPER JAM Fage 385 389 7 TROUBLESHOOTING Operator panel display Reference page OPEN TOP COVER 409 FACE UP STACKER ERROR S Paper jam locations J1 370 DUPLEX REVARSAL 2 Pd J7 383 DUPLEX ENTRY 457 J6 382 JAM EXIT J9 45 381 JAM TRANSPORT 390 MISS FEED AT FRONTFEEDER WR SENSOR IN SENSOR 1 J4 EMT 1 380 JAM FEED SEMSOR ee DUP REAR SENSOR 1 400 PAPER SIZE ERROR DUP FRONT SENSOR 2ND IN J2 SENSOR J3 371 DUPLEX INPUT O 2ND 372 MISS FEED AT DUPLEX C HOPPING SENSOR J11 392 TRAY 2 44346001TH Rev 1 152 Oki Data CONFIDENTIAL Error code 370 371 or 372 1 Press the OPEN button and open the top cover 2 Take out the image drum unit
80. removed 8 Belt cleaning The belt cleaning blade removes toner remaining on the belt 2 Charging A voltage is applied to the charging roller which is placed in contact with the OPC drum surface to charge the OPC drum surface Charging roller Power supply unit OPC drum 3 Exposure The light emitted from the LED head is radiated onto the charged OPC drum surface The charge of the radiated part of the OPC drum attenuates according to the intensity of the light forming an electrostatic latent image on the OPC drum surface LED head Charging roller LED head OPC drum OPC drum 44346001TH Rev 1 16 Oki Data CONFIDENTIAL 4 Development Toner adheres to an electrostatic latent image on the drum surface thereby turning the electrostatic latent image into a toner image 1 The sponge roller allows the toner to stick to the developing roller Charging roller Sponge roller drum 2 The electrostatic latent image on the OPC drum surface is turned into a visible image by the toner 2 DESCRIPTION OF OPERATION b Transfer A sheet of paper is placed over the OPC drum surface and an electric charge is given to the paper from its backside by the transfer roller When a high voltage is applied to the transfer roller from the power supply unit the charge induced on the transfer roller moves on to the surface of the paper through the contact part between the transfe
81. self diagnostic mode and until PRINTER STATUS appears press or V A displays the next test option and Wdisplays the preceding test option Then press the OK button 2 Press V and each count is printed the ONLINE or CANCEL button is disabled 3 Press to end the option the state for step 1 is restored Upper display K IMPRESSIONS Lower display MAGES Format Decimal Images Y IMPRESSIONS z MAGES Decimal Images M IMPRESSIONS x MAGES Decimal Images C IMPRESSIONS Decimal Images Detail Each display the number of a color s pages printed TOTAL SHEET Decimal Prints Displays the total number of pages printed 5 MAINTENANCE MENUS 5 3 2 10 Factory Shipping mode setting The Factory Shipping mode setting is used for switching from the Factory to Shipping mode 1 5 Enter the self diagnostic mode and until the following message appears press or V FACTORY MODE SET Press or V and the following message appears Press or V until an option to set refer to the table shown below appears FACTORY MODE SHIPPING MODE 5 By pressing the OK button with the option the display a setting for the option can be selected Hold down the OK button for three seconds with the display showing the setting to set Th
82. steps of installing an intermediate certificate in a client PC browser see the followings Installing an intermediate certificate or CA certificate in a client PC browser Steps 1 Double click an intermediate certificate or CA certificate issued by a certifying authority on a client PC to view them E g A Comodo intermediate certificate is in the text PEM format ComodoJapanCA Crt or binary format ComodoJapanCA cer and either format is acceptable to open The same result can be obtained Open either ComodoJapanCA crt or ComodoJapanCA cer 7 TROUBLESHOOTING 2 Onthe General tab of the displayed Certificate information window press the Install Certificate button Certificate pame General Detais Certification Path Certificate Information This certificate is intended for the following purpose s Protects e mail messages Proves your identity to a remote computer Ensures the identity of a remote computer Ensures software came from software publisher Protects software from alteration after publication 1 3 6 1 4 1 6334 1 0 Refer to the certfication authority s statement for detalls Issued to Comodo Japan CA Issued by CyberTrust Global Root Valid from 6 17 2004 to 6 27 2012 instat Certificate I e 3 After the Certificate Import Wizard appears install a certificate by following the on screen procedure Select Automatically select the certificate store b
83. surely connected Re set the fuser unit Note Service calls 171 error and 171 error can occur when the printer temperature is below O C Turn on the power again after the printer temperature has increased 11 2 Error occurs approx 1 minute after the power is turned on Check item 11 2 1 Temperature inc Check operation rease of fuser unit Actions for NG results Thermostat halogen lamp Heater of the fuser unit is controlled of its temperature Check if the fuser unit gets hot or not by touching it with hands If the fuser unit temperature does not increase and remains cold check that the resistance between pin 1 and pin 2 and that in between pin 3 and pin 4 of the two connectors is in the range of several ohms to several ten ohms respectively Refer to section 8 1 Resistance value fuser unit Replace the fuser unit If any attempt of using new fuser unit as a trial is going to be made be sure to use the System Maintenance Menu FUSE KEEP MODE 44346001TH Rev 1 173 Oki Data CONFIDENTIAL Check item Check operation 11 2 2 Temperature increase of fuser unit Actions for NG results Installation position of the upper thermistor Check if the upper thermistor is installed in the far position from the specified position or not causing detection of the lower temperature than the actual temperature of fuser unit Remove the heater cover
84. the density sensor to close Color registration sensor Density sensor Link lever Solenoid Figure 2 9 44346001TH Rev 1 25 Oki Data CONFIDENTIAL Outline of color registration correction Color registration is corrected by reading correction patterns which are printed on the belt by use of the color registration sensor located inside the sensor shutter under the belt unit The sensor is used to detect patterns and correct color registration Automatic start timing of color registration correction At power on When an opened cover is closed When 400 or more pages have been printed or at least six hours has passed after the previous correction A correction error may be issued due to an inadequate toner amount of a pattern generated a sensor stained with toner deficient opening closing of the shutter or for other reasons However even if such a registration correction error is issued it is not indicated on the operator panel Therefore it is necessary to perform forcible color registration correction in the self diagnostic mode Section 5 3 2 6 to check the error indication 2 DESCRIPTION OF OPERATION Transport belt Belt waste toner box Sensor shutter Color registration sensor Belt cleaning blade Density sensor Right color registration correction pattern Left color registration correction pattern Color registration sensor 44346001TH Rev 1 26 Oki Data C
85. the motions of each of the ID units when the printer is operated for color printing As the lift up motor runs counterclockwise with the up down clutch ON the lift up link slides to the left causing the ID units to come down as shown in Figure 2 3 In that state color printing is available 3 Figure 2 4 shows the motions of each of the ID units when the printer is operated for monochrome printing As the lift up motor runs clockwise with the up down clutch ON the lift up link slides to the right causing the ID units except the K ID unit to go up as shown in Figure 2 4 In that state monochrome printing is available 2 DESCRIPTION OF OPERATION ID unit motions during color printing Y ID unit Down M ID unit Down C ID unit Down K ID unit Down YID M ID C ID K ID Lift up link Fuser motor x counterclockwise 3 Up down clutch Figure 2 3 ID unit motions during monochrome printing Y ID unit Lift up M ID unit Lift up C ID unit Lift up Y ID M ID C ID K ID K ID unit Down Lift up link Fuser motor clockwise Figure 2 4 44346001TH Rev 1 227 Oki Data CONFIDENTIAL 5 Ejection unit and paper ejection Face down ejection Face down ejection is available when the face up tray is closed In that state the separator FU is fixed in the direction illustrated in Figure 2 5 and the face up tray detection sensor is enabled As the fuser motor runs coun
86. the paper feed path if there is something that blocks the paper in the paper feed path Remove the blocking object 7 Black filled in printing 7 1 Printed pages are filled in black entirely Check item Check operation 7 1 1 High voltage terminal contacting state 7 TROUBLESHOOTING Actions for NG results CH terminal From above the printer visually check if the terminal jutting out the printer contacts the high voltage terminal which is located on the left side of the ID unit normally Replace the terminal on the printer side CH terminal Check if the high voltage terminal on the high voltage board is in a normal contact state Open the left side cover detach the high voltage board and check if the terminal is installed improperly ID unit terminal Visually check each ID unit high voltage terminal if it contacts the contact assembly properly See Fig 7 3 Remove and install the terminal properly Replace any applicable ID unit or high voltage board or correct any applicable high voltage terminal When using a new ID unit as a try select FUSE KEEP MODE of the system maintenance menu 7 1 2 High voltage output state CH output If a high voltage probe is available as a maintenance tool open the left side cover and check CH output on the soldering side of the high voltage board using the high voltage probe during printing High voltage probes are not a
87. the printout for successful installation of the SD memory card MenuMap PUVSVUP WES 1234567890 SU Yo RRES CU version Al 02 101 23 000 16 3 5 3f BOT 01 LOT 00 532MHz PU version 00 03 34 P103 20 1000 00 07 ET 000000030506031C16 PCL Program version 05 10 04 30 X04 05 IM version 02 00 PS Program version 3017 5 10 installed KUT 1 A4 CS 01 00 Total Memory Size 256 MB PNL TI DPR Se Network version 01 02 Web Remote 01 00 ENGINE 139 K 4 6 4 1 1 1 1 1 0 8 0 F 0 Print the configuration report by following the steps instructed in section 3 6 Check that the memory size is shown at SD Memory Card Memo The size of SD memory cards may be different from the above example Note Reinstall the SD memory card if its size is not shown there Subsequently it is required to make settings in the printer driver to have the SD memory card recognized by the printer driver If the printer driver hasn t been set up set up the printer driver by referring to the relevant user s manual Setup and then perform the following setup by taking steps described on the following pages 3 INSTALLATION 12 Set up SD Memory Card in the printer driver Note Administrator privileges on the computer are required For Windows PS printer driver For Windows Vista select Start Control Panel and click Printers For Windows XP select Start Control Panel P
88. to detach the PU CU PCB Remove all the low voltage power supply cables Remove the two silver colored screws 5 detach the low voltage power supply Note LED head cables E should be attached the end of the Film FG being placed inside the Plate side R so as that they touch no sheet metal edges of the Plate side R Exit cable wound one turn around core Rear fan connector 44346001TH Rev 1 64 4 PARTS 65 Oki Data CONFIDENTIAL e INCH MS amp 22 ae MW LE Se amp 2 V d v G j 44346001TH Rev 1 4 PARTS Oki Data CONFIDENTIAL 4 2 11 Top cover and LED head cable assembly 4 2 10 Top cover assembly 1 Demount the top cover assembly 1 Remove the left side cover the right side cover and the rear cover 2 Remove the 18 black screws D to detach the top cover 2 2 Remove the plate shield assembly and then the LED head cables 3 Remove the silver colored screw 9 to detach the LED head cable assembly 2 3 Remove the two screws to remove the plate rear 2 4 Remove the silver colored screw S and then the two E shaped retainer rings 4 to detach the top cover 5 v COCON 77 Nene ANN 0 2 A W
89. when SERVICE CALL 104 Engine EEPROM Error or 40 EEPROM Error is not displayed 1 Remove information from the EEPROM in the PU block and setting information from the EEPROM in the CU block of the board and temporarily store them onto an HDD of a computer by using the board replacement function of Maintenance Utility Maintenance Utility Operating Manual section 2 4 1 1 9 about board replacement functionality 2 By using the board replacement function copy the information and setting information into the EEPROM of a board to replace with 3 When only the information or setting information can be removed from the board to replace copy it into the EEPROM of the replacement board by using the board replacement function With the board replacement function separately configure the other information which cannot be removed Perform PU block serial number setting Maintenance Utility Operating Manual section 2 4 1 1 9 5 and make a change to the Shipping mode Maintenance Utility Operating Manual section 2 4 1 1 9 6 in setting windows when the information cannot be removed Configure CU block serial number information Maintenance Utility Operating Manual section 2 4 1 1 9 4 when the setting information cannot be removed 44346001TH Rev 1 112 Oki Data CONFIDENTIAL 2 When the EEPROM on a board to remove cannot be accessed When the operator panel displays SERVICE CALL 104 Engine EEPROM Er
90. 1 1 Check condition o Check operation f the paper running path Actions for NG results Paper running path of the paper unloading unit Check if paper is jammed or not in the paper running path Remove the jammed paper 7 1 2 Check condition o f the mechanical parts EXIT sensor lever check 7 1 3 Check condition o Check if shape and movement of the sensor levers have any abnormality or not f electrical parts Replace the sensor lever with the good sensor lever Check the detection condition of the sensor signal Confirm that the sensor signals are normally detected by using the SWITCH SCAN function of the self diagnostic mode Replace the CU PU board or the EXIT sensor and its cord or connection cord Check the output signal level of the EXIT sensor Check the following signal by using the CU PU board EXIT connector 8 Pin 9 EXIT sensor Confirm that the above signal levels change when the sensor lever is operated Replace the EXIT sensor 7 1 4 Check the system connection EXIT sensor cord Confirm that the cables are not pinched sheathes are not peeled off and they are assembled normally Replace the connecting cable and normalize the assembled condition 44346001TH Rev 1 168 Oki Data CONFIDENTIAL 7 2 Paper unloading jam occurs after a paper is taken into printer Check item Check operation 7 2
91. 1 158 Oki Data CONFIDENTIAL 7 TROUBLESHOOTING 4 Press the OPEN button and open and close the top cover Error code 409 1 Press the OPEN button and open 2 Take out the image drum unit place it a flat surface and cover it with black paper Top cover Black paper 44346001TH Rev 1 159 Oki Data CONFIDENTIAL Remove in the direction of the arrow any paper jammed the inside front of the printer 2 27 X Fuser unit Pull out toward the front of the printer any paper jammed at the fuser unit with the fuser unit lever blue left turned in the direction of the arrow 4 Move the fuser unit lock levers to the direction of the arrow to unlock the fuser unit and then remove the fuser unit 7 TROUBLESHOOTING 5 Place a finger behind the belt unit lock levers blue and raise and remove it Lock lever blue Belt unit Lock lever blue 7 Hold the belt unit by the lock lever blue on each side of it and install the belt unit inside the printer Lock levers blue Belt unit Lock lever blue ds Lock lever blue 44346001TH Rev 1 160 Oki Data CONFIDENTIAL 8 Turn the lock levers inwards to lock the belt unit 9 Put the fuser unit back into position Fuser unit lock levers blue 7 TROUBLESHOOTING 10 Turn the lock levers inwards to lock
92. 3 MHEADL 7 CHEADL 3 PCB SOS6 PCB CLP1 Hopping sensor Paper end sensor UIN sensor 3 Motor Motor FAN Rear TRAY Connector PWR unit ACDC Switch e e o 7 TROUBLESHOOTING Thermostat FUSER frame th W SNS5 SNS03 PSZ AMP 3 AMP 3 Option PCB GOG 1 Option Tray FLASH o JST 4 SNS4 4 Field clutch Hopping clutch JST 3 JST 2 Paper feed motor 44346001TH Rev 1 179 Oki Data CONFIDENTIAL 7 TROUBLESHOOTING 7 5 8 Troubleshooting of image problems 1 Color is faint and fades across pages see Fig 7 2 181 1 1 Color is faint and fades cie tees 181 2 The white area of printed pages is dirty see Fig 7 2 182 2 1 The white area of printed pages is dirty partially 182 2 2 The white area of printed pages is dirty all over 182 3 Printed pages are blank see Fig 7 2 183 3 1 A printed pages are entirely 183 4 Vertical lines are produced in printed
93. 4 Oki Data CONFIDENTIAL 7 5 3 6 Color misregistration is significant 6 1 The message Adjusting color displayed at power on stays for a short time Check item 6 1 1 Color registration Check operation adjustment result Actions for NG results Time of color registration adjustment if it is normal correction takes about 40 seconds 6 1 2 Toner Execute REG ADJUST TEST in the self diagnostic mode and check the result Even if an error has occurred it is not displayed when ON LINE is displayed Replace the sensor if the result shows NG Clean the sensor Replace the shutter Replace the CU PU board Remaining toner amount Check the operator panel if it displays Prepare to replace the toner cartridge or Replace the toner cartridge Replace an applicable toner cartridge with a new one 6 1 3 Color registration Dirty sensor Sensor Check the sensor if it is dirty with toner or paper dust Wipe them off 6 1 4 Color registration sensor shutter Malfunction of the shutter 6 2 Although the REG ADJUST TEST result of the engine maintenance function is OK Check shutter operation in the self diagnostic mode color misregistration occurs Check item 6 2 1 Feeding system Check operation Replace the shutter or repair the mechanism Actions for NG results Paper feed state in the paper feed path Check
94. 62 CheckSum 9A8AE5B8 44552901FY01 CU FW A1 02 NICFW 01 02 01 00 PU FW 00 03 34 2010 03 16 CheckSum E42B3DEB C510 C310 ROM FD revision no CU FAN revision no PU F W revision no 00 00 30 NIC revision no Web Page Version Number of white dots marked on FLASH MEMORY ID 8 CONNECTION DIAGRAMS 2010 01 25 CheckSum 4EC688C8 44552901FY01 CU FW A1 01 NICFW 01 02 01 00 PU FW 00 03 35 2010 03 25 CheckSum 249698 00 00 32 2010 03 04 CheckSum 4E9E1A9B 00 00 34 2010 03 16 CheckSum 4E99C739 00 00 35 2010 03 25 CheckSum 4E99FABB 44346001TH Rev 1 218 Oki Data CONFIDENTIAL 8 3 2 Checking and indication of the revision number 1 Print out MenuMap and check to make sure that the firmware revision number has been updated 2 According to the revision number of the downloaded firmware fill in the box s of an ROM label attached to the position shown in the picture below Position of the revision number label Details of the revision number label Sample 1 Revision 1 Sample 2 Revision 4 8 CONNECTION DIAGRAMS 8 3 3 Stamp of maintenance board indication A designated article number is stamped in the area for maintenance board indication on the CU board in accordance with th
95. 7 2 F Check item 4 2 1 LED head state Check operation Check operation Actions for NG results Replace any applicable toner cartridge with Image drum Check if the cycle is 94 3 mm Replace any applicable ID unit a new one If it doesn t solve the problem replace the relevant ID unit When using a new ID Developing roller Toner supply roller Check if the cycle is 30 2 mm Check if the cycle is 43 1 mm Replace any applicable ID unit Replace any applicable ID unit unit as a try select FUSE KEEP MODE of the system Charging roller Check if the cycle is 29 9 mm Replace any applicable ID unit maintenance Roller ve th inen oller above the fuser Fuser belt Actions for NG results Check if the cycle is 85 4 mm Check if the cycle is 94 2 mm Replace any applicable fuser unit Replace any applicable fuser unit Transfer roller LED head Do foreign matters adhere to the Selfoc lens light emitting face of any LED head Check if the cycle is 37 7 mm Replace the belt unit Remove the foreign matters 4 2 2 Paper feed state Paper feed path Check if the paper feed path reaching the fusing area have burrs that scrape unfixed toner Remove the burrs When using any new consumable as a try select FUSE KEEP MODE of the system maintenance menu 44346001TH Rev 1 18
96. 8 Gear Idle Z35 V J K Gear Idle MPT Z35 f EON EE 4 5 cL 1 4557 EM 30LP Class Apply a normal amount of MOLYKOTE SOLP to surface of the post bearing portion the flange portions EM 30LP Class B x4 Apply a normal amount of MOLYKOTE EM 30LP to the whole circle of gear teeth Of 4pcs Gear Reduction MPT Z37 20 ix 82 44346001TH Rev 1 Oki Data CONFIDENTIAL 1 44453001PA Printer Unit PX750 EM 30LP Class C Apply a normal amount of MOLYKOTE ZUR EM 30LP to the hatched areas KO Plate Assy Side R Ww 00080 ei 00000 ooooeo ate Assy Side L EM 30LP Class Apply a normal amount of MOLYKOTE EM 30LP to the hatched areas 4 REPLACEMENT OF PARTS 3 44453001PA Printer Unit PX750 Spring Tors ion I d L Cover Top Assy Panmotoroil Class C Spring Torsion R Apply a normal amount of Panmotoroil to the portion of the slot of solid coiling of this torsion spring using a brush 2places Atbothsides 4 44453001PA Printer Unit PX750 EM 30LP Class C Apply a normal amount of MOLYKOTE 5 EM 30LP to the end face of Plate L lt hached ar
97. ADJUST TEST 2 Press the OK button and the following message appears PressA or V until a target option appears REG ADJUST TEST REG ADJ EXECUTE 3 Press the OK button and the displayed test option is performed When REG ADJ EXECUTE is executed CD color registration adjustment test starts the ONLINE lamp starts blinking 2 When the test ends the upper display shows the result of the test OK or an error name and the lower display shows RESULT OK REG ADJ RESULT Pressing displays the next test result Pressing the V displays the preceding test result Pressing 2 restores the state for step 2 Remark While the printer is initialized or issues an alarm or the cover is open it displays the following message NG REG ADJ RESULT 5 MAINTENANCE MENUS 9 Pressing the CANCEL button during the test cancels the test turning on the ONLINE lamp restoring the state for step 2 When REG ADJ RESULT is executed Same button operations as 2 used when REG ADJ EXECUTE is executed When BLT REFLECT TEST is executed CD color registration adjustment belt reflection test starts the ONLINE lamp starts blinking 2 When the test ends the upper display shows the result of the test OK or an error name the lower display shows RESULT OK Bit Pressing displays the next test r
98. AN function of the self diagnostic mode 8 2 3 Check condition of the paper running path Replace the CU PU board or appropriate sensor s or connection cord s Paper inverting transport path Check that any foreign materials such as paper chip or blue do not exist that hampers the smooth movement of paper in the paper inverting transport path Remove the foreign material 8 2 4 Motor operation check Duplex pull in reversing roller and its pinch roller Check if the pull in reversing roller of the Duplex unit contacts or not with the pinch roller of the cover side when the Duplex rear cover is closed Does the pinch roller rotate when the roller is rotating Replace the rear cover 44346001TH Rev 1 170 Oki Data CONFIDENTIAL 8 3 Two sided printing jam occurs in the process of reversing paper Check item Check operation 8 3 1 Sensor lever operation check Actions for NG results DUP R sensor lever Open the rear cover Touch the Dup IN sensor lever to check if its movement is unsmooth or not Replace the DUP R sensor lever DUP R sensor Confirm that the sensor signals are normally detected by using the SWITCH SCAN function of the self diagnostic mode Replace the CU PU board the sensor or its connection cord 8 3 2 Motor operation check Fuser motor Visually check whether paper started being reversed When
99. Both ends of IP1 1 Q or less Feed motor Between pins 1 and 2 3 4 0 Between pins 3 and 4 3 4 Q 2nd feed motor Between pins 1 and 2 3 4 0 Between pins 3 and 4 3 4 Q 44346001TH Rev 1 202 Oki Data CONFIDENTIAL Circuit diagram and composition Upper roller heater 1 Upper roller heater 2 Thermostat Part drawing Upper thermistor gt Fuser unit Lower thermistor 0 4 Frame thermistor N 2 34 5 gig 2 1 A54321 8 CONNECTION DIAGRAMS Resistance value Between pins 1 and 2 Several ohms to several tens of ohms Between pins 3 and 4 Several ohms to several tens of ohms Between pins 1 and A2 Approx 590 KQ to 5338 0 to 93 C Between pins B1 and B2 Approx 104 5 to 806 5 0 to 43 Between pins and A4 Approx 104 5 to 806 5 0 to 43 Between pins B3 and B4 Open A5 blank NC 44346001TH Rev 1 203 Oki Data CONFIDENTIAL 8 2 Layout of parts 8 CONNECTION DIAGRAMS 1 Print engine controller PCB PU PCB C530
100. C530dn user documentation 2 Obtain information as in much detail as possible from customers about in what situations troubles occurred 3 Perform checking under situations close to those where troubles occurred 7 2 Points to check before dealing with image troubles 1 2 3 4 Operating environment is proper Consumables the toner and image drum cartridges have been replaced properly 1 2 3 There are no problems with paper Refer to applicable paper specifications 4 The image drum cartridges are installed properly 7 3 Precautions for dealing with image troubles 1 Do not touch or allow foreign matter to touch the surfaces of the OPC drums 2 Do not expose the OPC drums to direct sunlight 8 4 The fuser unit is hot Do not touch it Do not expose the image drums to light for five minutes or more at room temperature 7 4 Preparation for troubleshooting 1 Operator panel display C330dn amp C530dn displays its trouble status on its operator panel LCD liquid crystal display Perform proper troubleshooting according to messages displayed on the LCD 44346007TH Rev 1 126 Oki Data CONFIDENTIAL 7 5 Troubleshooting procedure 7 TROUBLESHOOTING Use the following procedure to troubleshoot a problem with C330dn and C530dn Problem Occurred Message on LCD Use LCD messages User troubleshooting flow gt list to tro
101. COMMENDED 9eERRCODE 6 NON GENUINE COLOR TONER Indicates a toner cartridge is not for the printer The printer is recovered by replacing the toner cartridge with a one for the printer Error 550 Y Error 551 M Error 552 Error 553 CHECK MP TRAY ERRCODE PAPER JAM OPEN TOP COVER ERRCODE PAPER JAM Indicates that during feeding paper from the MP tray a paper jam occurred Error 390 MP Tray Indicates that during feeding paper from the tray a paper jam occurred Error 391 Tray1 Error 392 Tray2 INSTALL TONER ERRCODE COLOR TONER MISSING Indicates a toner cartridge is not installed Error 610 Y Error 611 M Error 612 C Error 613 K OPEN TOP COVER ERRCODE PAPER JAM OPEN TOP COVER ERRCODE PAPER JAM OPEN TOP COVER ERRCODE FACE UP STACKER ERROR Indicates that a paper jam occurred ina paper path Error 380 Feed Indicates that a paper jam occurred ina paper path Error 381 Transport Error 382 Exit Error 385 Around Fuser Unit Error 389 Printing Page Lost Indicates that during printing the face up stacker is operated and the printer pauses causing error 409 44346001TH Rev 1 139 Oki Data CONFIDENTIAL Operator panel display CHECK UNDER BELT Y ERRCODE PAPER JAM Description Indicates a paper jam occurred near the duplex unit Error 370 Duplex Reversal Error 371 Du
102. CONFIDENTIAL 8 CONNECTION DIAGRAMS 44346001TH Rev 1 209 Oki Data CONFIDENTIAL 8 CONNECTION DIAGRAMS 44346001TH Rev 1 210 Oki Data CONFIDENTIAL 8 CONNECTION DIAGRAMS 44346001TH Rev 1 211 Oki Data CONFIDENTIAL 2 Second tray control PCB Component side 2 65355 og e al 88 2 35 5 po e tm 0516 1522 R572 Be R517 R559 IG ox R574 576 Da R573 R558 o3 0502 R557 a C519R556 TR502 C518R555 m C517R554 C516R553 R552 el 504 a 4505 g So Rg z 5 RIO a 8 S 522 5 R521 509 C503 l 8 J5og 8518 0507 1 og 8 D505 D506 X 0504 526 J502 95148515 3 Soldering side 8 CONNECTION DIAGRAMS v9GH 9954
103. E is set with this menu When receiving print data in such languages the printer displays INVALID DATA discarding the data When the printer s destination is Japan and IBM PPR III XL and EPSON FX is set to ENABLE no operation of the printer is assured 44346001TH Rev 1 88 Oki Data CONFIDENTIAL Category ENGINE DIAG MODE Item 1st Line Value 2nd Line Function Changes a password Pressing the OK button for this menu displays NEW PASSWORD and VERIFY PASSWORD allowing for entry of a new password NEW PASSWORD kkkkkk Sets new password to enter the System Maintenance menu Six to 12 characters can be entered for this item VERIFY PASSWORD KKK Prompts a user to verify and enter again the new password that was set for NEW PASSWORD to enter the System Maintenance menu Six to 12 alphanumeric characters can be entered for this item Enters the engine self diagnostic mode 5 MAINTENANCE MENUS 44346001TH Rev 1 89 Oki Data CONFIDENTIAL 5 2 Maintenance Utility 5 MAINTENANCE MENUS The adjustments described in table 5 2 should be made by using Maintenance Utility The following details the utility 1 Maintenance Utility Operating Manuals 42678801FU01 Ver 1 25 0 or higher Japanese 42678801FU02 Rev 1 25 0 or higher English 2 Maintenance Utility program Win9X Me NT 2000 XP
104. EXPIRED SECURE JOB PRESS ONLINE SW INVALID SECURE DATA Varies Varies Indicates a job of which storage period for secure printing was exceeded was canceled Indicates that as data damage was detected through completeness checking in secure printing a job was deleted 44346001TH Rev 1 134 Oki Data CONFIDENTIAL Panel display identi fies that no display is provided PRESS ONLINE SW DISK USE FAILED FS_ERR Varies Indicates a file system error other than the above file system related status states occurred Processing that does not use the file system is available FS_ERR GENERAL ERROR lt VOLUME NOT AVAILABLE FILE NOT FOUND NO FREE FILE DESCRIPTORS INVALID NUMBER OF BYTES FILE ALREADY EXISTS ILLEGAL NAME lt lt CANT DEL ROOT NOT FILE 10 NOT DIRECTORY 11 NOT SAME VOLUME 12 READ ONLY 13 ROOT DIR FULL 14 DIR NOT EMPTY 15 BAD DISK 16 NOLABL 17 INVALID PARAMETER 18 NO CONTIG SPACE 19 CANTCHANGE ROOT 20 FD OBSOLETE 21 DELETED 22 NO BLOCK DEVICE 23 BAD SEEK 24 INTERNAL ERROR 25 WRITE ONLY Solution Replace the SD memory card only for use of printing such as secure printing PRESS ONLINE SW INVALID DATA PDL PRESS ONLINE SW INVALID DATA OR TIMEOUT GDI Varies Varies Prompts pressing the ONLINE button to clear this warning as the printer receiv
105. FIGURATION Oki Data CONFIDENTIAL 1 1 System configuration Registratioi clutch IN sensor 2 C LED HEAD Figure 1 1 1 and Figure 1 1 2 show the system configurations of the C330dn EXIT Rear Duplex WR cover SW and C530dn printers Waste toner sensor board rear sensor sensor Operator aper Front Hopping M LED HEAD panel board motor FAN clutch sensor Duplex front sensor Y LED HEAD 1st Density sensor sensor thermistor K LED HEAD Color registration sensor board Belt unit fuse cut USB aia CD1 CD1 dio ASIC 2 2 ASIC 1 2 LAN High voltage VF High voltage board Y Optional SD Resident memory card RAM C530 only Y ID Option RAM TAG board Fuser fuse cut upper center for Cover open compensation lower thermistor m VF SW Fuser Y Heater control Shutter BELT Rear others 3 3V 5V 24V 0VL OVP solenoid motor FAN Heater power toner C toner M toner Y toner Low voltage board sensor sensor sensor sensor Toner sensor board Environmental 2nd P E sensor sensor 2nd TRAY PCB
106. HZ774WUXF VATA x9 9 Zy BIOS LL 57 greek Ub USB 9 RAM El A NET 828 bash RAR 72 1 8 lt 2 223 abies 7 BEELLASGUMA 47 22225 KL FAR ht RUSO UA ES ARF ry 8 n 7 M VE ESRA 6 112 00 WINS 1J METI ZA Bey hex E FRR 21 Al LU R Das 2 BSR kp gt HP 4 uer NP USBXL2 BR VZRbUESb BEBE SPEED 48 Mbp APLAR 724545 BH 8E DS 2 88 2 HIGHLIGHT 0 TCP IP 4 LXX MID TONE 0 vay z IP v4 LT vy DARK 0 NETBEU LS HIGHLIGHT 0 NETBIOS OVER 38 VEY MID TONE 9 NETWARE xELE DARK 0 ETHERTALK 8825 425 HIGHLIGHT 0 FE MID TONE 0 1947 ELA 192 168 100 100 AID DARK 0 ZAVMBWAD 255 255 255 0 292 HIGHLIGHT 0 F PILAT EVA 0000 2522 MID TONE 0 75yb 0 0 TELNET 90 44346001TH Rev 1 53 Oki Data CONFIDENTIAL 3 7 Connection methods 3 INSTALLATION USB connection Note Refer to the users manual for operating environment Preparing a USB cable Note No printer cable is supplied with the printer Ask the user to prepare a USB 2 0 printer cable When connection is to be made in Hig
107. INTENANCE MENUS 44346001TH Rev 1 111 Oki Data CONFIDENTIAL 5 MAINTENANCE MENUS 5 4 Setup after part replacement The following describes the adjustments required after part replacement Note When removing or writing information from into the EEPROM by using Maintenance Utility use the procedure shown below to place the printer to Replaced part Adjustment the Forced ONLINE mode before accessing the EEPROM Even in the forced LED head Requires no adjustments ONLINE mode the printer provides an error indication when having an error Drum cartridge yellow magenta Requires no adjustments 1 When turning on the printer press and hold down 2 V and the OK button cyan or black in combination until STATUS MODE appears on the operator panel Fuser unit Requires no adjustments 2 The printer displays ONLINE when operating properly and provides an error indication when having an error where the printer is internally online being ready to communicate Belt unit Requires no adjustments PU board Copying information stored in the EEPROM which requires utility software CU board Replacement of the EEPROM which uses EEPROM intended for use in a user printer Note See section 4 2 6 LED assembly for compatibility of LEDs with the LEDs to replace with them and identification of those LEDs 5 4 1 Notes on CU PU board replacement 1 When the EEPROM on board to remove can be accessed
108. NSOR CALIBRATION ERROR Varies A sensor calibration error The printer has the error in no user environments because when it is in the Shipping mode and the PU firmware detects this status the PU firmware provides no notice to the CU firmware firmware detects this status the PU firmware provides no notice to the CU firmware COLOR 44346001TH Rev 1 133 Oki Data CONFIDENTIAL Panel display identi fies that no display is provided Varies EMPTY Indicates the tray ran out of paper This is deemed as a warning until printing from the tray is specified 96 TRAY 96 TRAY1 TRAY2 MP TRAY Solution Add paper to the displayed tray Varies FILE SYSTEM FULL Indicates that no space became available in the file system in a recording device an SD memory card flash memory This is a temporary warning and the display is provided until and disappears at the end of a job Explain to the customer that the warning requires no actions Panel display identi fies that no display is provided PRESS ONLINE SW COLOR RESTRICTED MONO PRINTED PRESS ONLINE SW COLOR RESTRICTED JOB REJECTED PRESS ONLINE SW PRINT RESTRICTED JOB REJECTED Varies Notifies the user that as the user was not authorized to print a job the job was canceled in connection with job accounting This display is provided until the
109. NTIAL Category Option Settings Description 530 330 FILE SD M EXECUTE Puts an SD memory card back to SYS INITIALIZE the factory shipped configuration MAIN The printer displays this message TE1 with the SD memory card installed PARTITION Displays a list of SD memory card SIZE partition sizes The printer displays this message with an SD memory card installed PCL nnn Each Set a percentage of partition COMMON mmm size These three sizes should be PSE 11 set to 100 in total SD M REE Formats a specified partition The FORMAT COMMON printer displays this option with an TING PSE SD memory card installed FLASH EXECUTE Initializes flash memory INITIALIZE FILE CHK FILE EXECUTE Repairs the file system This O SYS SYS processing needs several tens of MAIN seconds The printer displays this TE2 option with an SD memory card installed CHK ALL EXECUTE Repairs the file system and an O SECTORS SD memory card This processing needs approximately 30 minutes when the size of the SD memory card is 16 GB The printer displays this option with the SD memory card installed Category Option SD CARD Settings ENABLE DISABLE 5 MAINTENANCE MENUS Description Sets whether or not to use an SD memory card ENABLE Uses an SD memory card DISABLE Uses an SD memory card The printer displays this option with the SD memory card in
110. ODE TRAY1 OPEN Indicates the cassette of the tray 1 included in the paper route for attempted printing from the tray 2 is slid out INSTALL PAPER CASSETTE ERRCODE TRAY MISSING Indicates that the cassette of the tray from which printing was attempted is slid out and paper cannot be from it ADD MORE MEMORY ERRCODE MEMORY OVERFLOW Indicates that memory overflowed for the reason below Press the ONLINE button to proceed Install expansion memory or reduce the data volume Much print data in one page REPLACE TONER ERRCODE COLOR TONER EMPTY REPLACE TONER OR PRESS ONLINE SWITCH YERRCODE COLOR TONER EMPTY Indicates the printer is empty of toner Cover opening and closing puts the printer into a warning state Error 410 Y Error 411 M Error 412 C Error 413 K Indicates that after the printer is turned on it has a toner empty error Cover opening and closing does not put the printer into a warning state The printer is put into a warning state by pressing the ONLINE button Error 410 Y Error 411 M Error 412 C CLOSE FACE UP STACKER ERRCODE DUPLEX NOT AVAILABLE Indicates that the face up stacker is open and attempted duplex printing cannot be performed With the face up stacker open in duplex printing the exit motor is reversed print media cannot be input to the duplex path and an error results REPLACE TONER ERRCODE COLOR TONER
111. ONFIDENTIAL Error checking methods and remedies The color registration correction test function among the other self diagnostic functions is employed to check errors Section 5 3 2 6 Remedies for different errors CALIBRATION L or DYNAMICRANGE L or R Check 1 Check 2 Check 3 If the above indication appears check the connected state of the sensor cable If the connected state is found abnormal restore it to the normal state Check to see whether the sensor surface is stained with toner paper dust or any other foreign matter If it is found stained wipe it clean Check to see whether the sensor shutter opens and closes normally by the MOTOR amp CLUTCH TEST of the self diagnostic function If the shutter operates imperfectly replace the shutter unit If no problem was found by the checks 1 through 3 there is a problem with the circuit Replace each of the color registration sensor board the CU PU board and the connector cable one by one and check that no error will occur again BELT REFLX ERR Check 4 If this indication appears check the cleaned state for the toner remaining on the belt surface in addition to making the above checks 1 2 and 3 Take out the belt unit turn the drive gear located on the left rear side and ensure that the belt surface has been cleaned thoroughly If cleaning is not achieved perfectly and there still remains toner on the belt surface after the drive ge
112. P to the hatched areas EM 30LP Class A Apply a small amount of MOLYKOTE Plate Gear Caulking EM 30LP to the hatched areas Grease prohibition EM 30LP Class A Apply a small amount of MOLYKOTE EM 30LP to the hatched areas EM 30LP Class C Apply a normal amount of MOLYKOTE EM 30LP to the whole circle of gear teeth 4 places 44346001TH Rev 1 78 Oki Data CONFIDENTIAL 2 44452401PA Side L Assy EM 30LP Class Apply a normal amount of MOLYKOTE EM 30LP to the gear tooth tops EM 30LP Class A Apply a small amount of MOLYKOTE EM 30LP to the hatched areas EM 30LP Class A Apply a small amount of MOLYKOTE EM 30LP to the hatched areas EM 30LP Class A Apply a small amount of MOLYKOTE EM 30LP to the hatched areas 4 REPLACEMENT OF PARTS 3 44452601PA Sensor Assy Regist Frame Shutter EM 30LP Class B 2 Apply a normal amount of MOLYKOTE EM 30LP to the hatched areas bearing portion 44346001TH Rev 1 79 4 PARTS Oki Data CONFIDENTIAL 4 1 44452701PA Front Assy Reg Hop 4 2 44452701PA Front Assy Reg Hop EM 30LP Class Apply a normal amount of MOLYKOTE Note 1 EM 30LP to the hatched areas Side of roller and ditch of shaft The other side is also the same Two places in total EM 30LP Class Apply normal amount
113. R indicate the set transfer voltage values for colors respectively in kV The displays are switched by pressing A KR YR MR KR A black transfer roller resistance value uA YR A yellow transfer roller resistance value in uA MR A magenta transfer roller resistance value in uA CR A cyan transfer roller resistance value in uA 5 MAINTENANCE MENUS The displays are switched by pressing rat REG 2 EXT A parameter for correction of constant hopping motor speed an ambient temperature in decimal UTMP A parameter for correction of constant fuser motor speed a target fusing temperature in decimal REG A hopping motor constant speed timer value a set input output value in hex EXT A fuser motor constant speed timer value a set input output value in hex The displays are switched to the following by pressing IDSs ID An image drum motor constant speed timer value a set input output value in hex The displays are switched pressing A BELT Sore BELT belt motor constant speed timer value a set input output value in hex FRM Three asterisks in square brackets identifies a read frame thermistor AD value in hex Three cross signs in brackets xxx identifies a frame temperature in Celsius The d
114. REGIONAL MISMATCH Indicates a toner cartridge is not for the printer The printer is recovered by replacing the toner cartridge with a one for the printer Error 554 Y Error 555 Error 556 Error 557 44346001TH Rev 1 138 Oki Data CONFIDENTIAL Operator panel display REPLACE TONER ERRCODE INCOMPATIBLE COLOR TONER Description Indicates a toner cartridge is not for the printer The printer is recovered by replacing the toner cartridge with a one for the printer Error 614 Y Error 615 M Error 616 C Error 617 K Code nnnnnn Operator panel display CHECK TONER CARTRIDGE 9eERRCODE 6 26COLOR 6 TONER SENSOR ERROR 7 TROUBLESHOOTING Description Indicates a toner sensor detected an error Error 540 Y Error 541 M Error 542 C Error 543 Code nnnnnn Error 540 541 542 543 REPLACE TONER ERRCODE INCOMPATIBLE COLOR TONER ndicates a toner cartridge is not for the printer The printer is recovered by replacing the toner cartridge with a one for the printer Error 620 Y Error 621 M Error 622 C Error 623 OPEN TOP COVER ERRCODE PAPER SIZE ERROR Notifies that from the tray paper of an improper size was fed Check the paper in the tray or the printer for a multi feed Cover opening and closing makes the printer to perform recovery printing to proceed Error 400 GENUINE TONER IS RE
115. Remaining toner amount Check the operator panel if it displays Prepare to replace the toner cartridge or Replace the toner cartridge Replace any applicable toner cartridge with a new toner cartridge Tape at the toner cartridge opening 1 1 2 LED head Check to make sure that the tape is removed from each toner cartridge opening Move the toner cartridge lever to the closed position and remove any applicable tape from the opening Check item Check operation 1 1 4 High voltage terminal ID unit terminal Visually check each ID unit high voltage terminal if it contacts the contact assembly properly See Fig 7 3 7 TROUBLESHOOTING Actions for NG results Replace any applicable ID unit or correct any applicable high voltage terminal When using a new ID unit as a try select FUSE KEEP MODE of the system maintenance menu LED head lens Check the LED head lens if its surface is dirty with toner or paper dust Clean them with soft tissue paper LED head attaching state Check the LED head if it is properly set into the LED head holder Check the tension spring on the both sides if they are set properly Correct them so that they are properly set 1 1 3 Print media Media type Check if the media used for printing is especially thick Use standard paper 1 1 5 ID unit installation state ID unit down position transfer
116. Replace the toner sensor board Connect the image drum up down clutch properly SERVICE CALL 155 ERROR Fuser unit fuse cut error Is the fuser unit installed properly Does the error occur again Clean the connection connector of the fuser unit and then re install the fuser unit Turn off and on the printer Be sure of cable connection and then replace the CU PU board SERVICE CALL 153 ERROR Image drum unit fuse cut error Is the image drum unit installed properly Does the error occur again Is the printer recovered by replacing the toner sensor board Re install it Turn off and on the printer Be sure of the cable connection from the CU PU board to the toner sensor board and then replace the toner sensor board Replace the CU PU board SERVICE CALL 160 ERROR 163 ERROR Toner sensor detection error 160 Y 161 M 162 163 This error does not occur with the printer in the factory shipped configuration Is the toner cartridge installed Is the toner slide shutter set Install the toner cartridge Turn it to the fixed position Turn off and on the printer Replace the toner sensor assembly SERVICE CALL 167 ERROR Thermistor slope error Does an error message appear Does the error occur again Turn off and on the printer Turn off and on the printer after leaving it for 30 minutes
117. Rist Sos m O 6 2 9 R148 Rio c15 R146 Ki BS eo 8 E 8 TESTI7 a R135 R138 R138 0502 2 R132 8 9 o g ee R261 RM138 Beresrie R125 R126 1 RM12 CP10 R120 R121 R115 i 20 10 R279 1 wit Boresry T 8 S9 5 id 8 2 ee pes m 10 B P t co a a 8 8 R67 g 2 lt Ret B 5 lo a 116 ICA 105 808 H 59 R56 04 oO C54 R54 g 026 R59 glg T O R46 R47 FUSER o R42 R43 0 DVHEAT 2d EXIT ei L o U8 Ho Gd ott RE 2 Ole 1 8 5 8 amp Ave RS SH 083 208 25 o A Cj 5 Ra SS 8 ale m L5 CH nn Cl nn gg fa 92 03 2 cu c15 T cu LUA o p ui v 5 D Q6 Qr n 88 2 38 1 37 39 1 o o oll 143 3o 1 16 12 1 4 3 825 SHS L DAV DIMM 44346001TH Rev 1 204 8 CONNECTION DIAGRAMS Soldering side Oki Data CONFIDENTIAL 9 900990 599 999 700906080 490 Bb 8800 Ssosia 609 8 81908090 650
118. Rs56R713 7508524 eres A R509 R742 8513523 8527 0503 513 522 521 R528 R721 C506 7 R720 R734 CU Mcd R719 R727R733R512 15062507853305088741 74 1733511 1 1 I E 505 814 l 1 1 C330 8 CONNECTION DIAGRAMS 719 R72 RT39R512 5081741 T39R511 1 8507 177 85021 504 501 820 1650397364705 R811 Rao 1516 R517 05018802 2819 R818 R810 805 753 R726 R817 R813 R723 R804 P 9754 R726 6502 R809 pend Rete Reis 710 R757 0513 R708 R808R766R551 5 R801 peu R814 R80717381744 amp Bel 49 mE 1737 R803 C511 R amp 25L esa 85148714 a R702 R510 R556 713 R750R524 R763 8701 Hr R742 R519R523 85038706 513 1522 at R721 C506 5507 R704 R720 R734 44346001 Rev 1
119. SCAN detail 5 MAINTENANCE MENUS Lower display shows asterisk when function on upper display is unavailable 1 An L is displayed when cover is open Detail Lower display Detail Entrance sensor 1 Lower display H No paper exists L Paper exists Detail Write sensor Lower display H No paper exists L Paper exists Detail Exit sensor Lower display H No paper exists L Paper exists TONER SENS Toner sensor K H Light shielded L Light reflected Toner sensor Y H Light shielded L Light reflected Toner sensor M H Light shielded L Light reflected Toner sensor C H Light shielded L Light reflected CVO UP_LU_FU Cover open switch H Close L Open Face up cover open sensor H Close L Open REG L R OHP WG Color registration sensor L AD value H Color registration sensor R AD value H HT THERMISTER Fuser thermistor upper Sensor AD value H Fuser thermistor lower sensor AD value H Heater frame thermistor AD value H HUM TEMP DEN 1 Humidity sensor AD value H Temperature sensor AD value H Density sensor K AD value H Density sensor YMC AD value H BELT T Belt thermistor AD value H ID UP DOWN ID UpDown Sns H Down L Up TAG COLOR TAG ID UID IH TAG ID UID DISTONER FULL BOX Waste toner s
120. Several MQ between pin 3 FG Several MQ between pin 4 FG Replace the CU PU board 44346001TH Rev 1 162 Oki Data CONFIDENTIAL Check item Check operation 3 2 4 Check the system connection Actions for NG results Paper feed motor drive cable Check the connection condition of the cable Check if the connector is connected in the half way only or not and check if the connector is inserted in a slanted angle or not Check also that cables are assembled without any abnormality Replace the cable with the good cable that normalizes the connection condition Paper feed motor drive cable Paper feed motor Check that any cable is not pinched during assembling of the printer Pull out the CU PU board HOPSIZE connector 1 and check the following at the side of the connector Short circuit between pin 1 FG Short circuit between pin 2 FG Short circuit between pin 3 FG Short circuit between pin 4 FG Remove the HOPSIZE connector 1 of the PU board and check that approx 3 40 can be measured between pin 1 pin 2 at the cable end and that approx 5Q can be measured between pin 3 pin 4 respectively Replace the cable with the good cable that normalizes the connection condition Replace the paper feed motor 3 2 5 Solenoid operation check Feed clutch Confirm that the paper feed solenoid works normally by using the Motor amp Clutch
121. System memory overflow Does the error occur again Turn off and on the printer Replace the CU PU unit SERVICE CALL 174 ERROR A backup thermistor shot circuit was detected high temperature Does the error occur again Turn off and on the printer Replace the fuser unit SERVICE CALL 200 ERROR 202 ERROR PU firmware download error An error occurred in re writing the PU firmware Turn off and on the printer and then re download it In general use of the printer this re writing is not performed and this error does not occur SERVICE CALL 175 ERROR Note A backup thermistor open circuit was detected low temperature Does the error occur again Turn off and on the printer Replace the fuser unit POWER OFF ON 209 DOWNLOAD ERROR Custom Media Type table downloading failure Custom Media Type table downloading failed Turn off and on the printer and then re download it In general use of the printer this downloading is not performed and this error does not occur 44346001TH Rev 1 145 Oki Data CONFIDENTIAL Causes Display POWER OFF ON 203 ERROR 204 ERROR 207 ERROR 208 ERROR 213 ERROR 214 ERROR FOC ERROR FFE ERROR FFF ERROR CU program error 203 to 214 do not occur in general use of the printer Error detail Invalid processing was performed with a CU program
122. Test of the self diagnostic mode Pull out the cassette for the rollers to be seen and check operation Replace the CU PU board or the feed solenoid 3 2 6 Check the system connection Feed clutch cord Cord for feed clutch Check the connection condition of the cable Check if the connector is connected in the half way only or not and check if the connector is inserted in a slanted angle or not Check also that cables are assembled without any abnormality Check that any cable is not pinched during assembling of the printer Pull out the CU PU board HOC connector 14 and check the following at the side of the Replace the cable with the good cable that normalizes the connection condition Replace the clutch and properly assemble appropriate parts 7 5 2 4 Feed jam error code 380 4 1 Jam occurs immediately after the power is turned on Check item Check operation 4 1 1 Check condition of the paper running path 7 TROUBLESHOOTING Actions for NG results Paper running path of the front unit Open the front cover check if paper is not jammed in the paper running path Remove the jammed paper 4 1 2 Check condition of the mechanical parts Hopping sensor IN sensor and WR sensor lever check Check the sensor lever shapes and operations for any problem Replace the sensor lever s with proper one s 4 1 3 Check condition of e
123. Y MSN WO 22 SCA RE 66 44346001TH Rev 1 Oki Data CONFIDENTIAL 4 2 12 Operator panel assembly Remove the right side cover and plate shield assembly 5 Remove the cable of the operator panel assembly CU PU PCB OPWE connector 3 Remove the two screws D to detach the operator panel assembly 2 4 2 13 Board IBB and LCD Remove the operator panel assembly Unlatch the three portions A Detach the Board IBB D Unlatch the two portions B Detach the LCD assembly 2 5 4 PARTS 44346001TH Rev 1 67 Oki Data CONFIDENTIAL 4 2 14 MPT assembly 1 Remove the cassette assembly 2 Open the MPT assembly D 3 Pull the MPT assembly in the direction of the arrow and release the two supports to detach the MPT assembly 4 REPLACEMENT OF PARTS 44346001TH Rev 1 68 Oki Data CONFIDENTIAL 4 REPLACEMENT OF PARTS 4 2 15 Front fan hopping motor rear fan image drum motor and cover open switch 1 Remove the left side cover the right side cover the rear cover the MPT assembly the plate rear the plate shield assembly and the operator panel assembly 2 Remove the two silver colored screws to detach the hopping motor 2 3 Remove the two silver colored screws 3 to detach the rear fan Remove the two silver colored
124. ables or disables the error display based on a color misregistration detection value Sets whether to enable or disable extending image drum life at the end of the life WR POINT REV TBL H mm 00H FFH A correction value Adds a correction value for the default writing point BOTTOM WRT POINT TBL H mm A tear off value Sets a tear off length from the bottom edge of paper Default is in hatched area 44346001TH Rev 1 109 Oki Data CONFIDENTIAL 5 3 2 12 LED head serial number display The LED head serial number display is used for viewing whether downloaded data about LED heads agrees with the serial numbers marked on the LED heads 1 Enter the self diagnostic mode and until LED HEAD DATA appears press or V displays the next test option and Wdisplays the preceding test option Then press the OK button PressA or V and each of the Y M and C LED head data serial numbers appears Press lt to end the option the state for step 1 is restored KK KK KKKK kk kk kk A revision number XXXXXXXXXXXXX A serial number 5 MAINTENANCE MENUS 5 3 3 Various types of printing on stand alone basis Menu Map printing Prints information about program versions and the configuration of the control block Operation CD With the printer placed online press the OK button once to displ
125. all 128 Error 08 Insert Point Front fan hopping motor registration clutch hopping clutch MPT clutch Duplex clutch Service call 122 Rear fan hopping motor registration clutch hipping clutch MPT clutch Duplex clutch CU PU board Cover open High voltage board ID fan belt motor CLP 2 1 board Service call 121 The operator panel backlight blackout PU 5V No display on the operator panel CU PU 3 3V Service call 131 to 134 Blank page printing LED head 5V High voltage board ORZ board Service call 121 High voltage board 24V Resistance 7 TROUBLESHOOTING 44346001TH Rev 1 199 Oki Data CONFIDENTIAL 8 CONNECTION DIAGRAMS 8 1 Resistance value checking 122211 8 2 Layout Of parte itte torinese 8 3 Firmware revision numbers Oki Data CONFIDENTIAL 8 1 Resistance value checking Circuit diagram and composition Part drawing 8 CONNECTION DIAGRAMS Resistance value Transport belt motor 10 gt Between pins 1 and 2 3 4 Q Between pins 3 and 4 3 4 Q ID motor Both ends of IP2 1 Q or less 44346001TH Rev 1 201 Oki Data CONFIDENTIAL Circuit diagram and composition Part drawing 8 CONNECTION DIAGRAMS Resistance value Fuser motor
126. and ditch of shaft The other side is also the same Two places in total A Shaft Idle Dup Roller Pitch 44346001TH Rev 1 86 Oki Data CONFIDENTIAL 5 MAINTENANCE MENUS C330dn amp C530dn can be adjusted by using Maintenance Utility or button operation on its operator panel The printer has maintenance menus in addition to general menus The menus intended for adjustment purposes should be selected 5 1 System Maintenance menu for maintenance personnel 88 5 2 Maintenance Utility 1 5 riti teint teet 90 5 3 User maintenance menu 92 5 4 Setup after part 112 5 5 Manual density adjustment 114 5 6 Printer ADMIN MENU ttti etti 115 Oki Data CONFIDENTIAL 5 1 System Maintenance menu for maintenance personnel 5 MAINTENANCE MENUS By turning on each printer while holding down and V its System Maintenance menu is started The menu is displayed only in English irrespective of the destination of the printer Note The menu allows for changes such as the printer s destination changes and is transparent to end users of the printer Category Table 5 1 Maintenance menu display table Value 2nd Line KEKE Category Function Item 1st Line SYSTEM MAINTE ENTER PASSWORD
127. ar has been turned replace the belt unit Y or M or C LEFT Y or M or C RIGHT Y or M or C HORIZONTAL Check 5 If the above indication appears check to see whether toner of NG issuing color is running short Replace a toner cartridge as needed 2 DESCRIPTION OF OPERATION 44346001TH Rev 1 271 Oki Data CONFIDENTIAL 2 DESCRIPTION OF OPERATION Outline of density correction Density is corrected by reading correction patterns which are printed on the belt by use of the density sensor located inside the sensor shutter under the belt unit Jraneportpelt Automatic start timing of density correction e When the environment at power on is drastically different from the environment of the previous correction When one or more of four ID count values at power on indicates that the corresponding IDs are almost new e When an ID count after the previous correction exceeds 500 When one or more ID is replaced with a new one Densi Belt leaning blad ensity sensor elt cleaning blade When the belt is replaced with a new one Density sensor When a toner low or toner empty error is cleared by a replacement of a toner cartridge in a toner low or toner empty state A correction error may be issued due to an inadequate toner amount of a pattern generated a sensor stained with toner deficient opening closing of the shutter or for other reasons However even if such a density correction err
128. arranted deterioration isse he button By pressing the button after Shutdown Start Execute of consumables of the printer including toner and image drums should be appears the shutdown process will start informed to the user 3 After PLEASE POW OFF SHUTDOWN COMP appears press the power switch OFF O 44346001TH Rev 1 42 Oki Data CONFIDENTIAL 3 INSTALLATION 3 5 3 Installation and recognition confirmation of an option 2 Place the printer on an optional tray unit Note The printer weights approximately 22 kg It should be lifted by two or more 1 Installation of an optional tray second tray unit people Align the holes in the bottom of the printer to the pins of the optional tray unit An optional tray unit is intended for increasing the amount of paper that can be loaded in the printer An optional tray holds 580 sheets of 55 kg paper allowing the printer to print up to Place the printer gently on the optional tray unit 970 sheets continuously when used with a standard paper cassette and a multi purpose tray together Type TRY C4E1 1 Turn off the printer and disconnect the power cord and the printer cable Lock piece Turn off the printer by following the steps described under Turning off the power in section 3 5 2 Note Turning off the power without taking proper shutdown steps may cause failure of the printer so be sure to execute the shutdown menu Installation o
129. ased on the types of certificate so that the certificate will be installed automatically Welcome to the Certificate Import Wizard This wizard heips you certficates certificate trust Vets end certificata revocation Its from your dsk to certificate store A certificate which is issued by certification author y is a of your identity and contains information used to protect data or to establish secure network store is the system area where kept To continue cick Next Certificate Store Certificate stores ara system arene where certificates are kapt Windows can automatically select a certificate store cr you can a location for Select the certificate store based on the type of O Pisce ali certificates in the folowing store 44346001TH Rev 1 195 Oki Data CONFIDENTIAL 7 5 4 5 Other questions C330dn C530dn only Other possible questions are described below 7 5 4 5 1 Time required for creation of a certificate It takes several tens of seconds to create a certificate 7 5 4 5 2 Communication time when the encryption function is enabled When the encryption function is being used communication time takes longer than usual 7 5 4 5 3 Can encrypted printing be performed without IPP Answer Encrypted printing is not available without IPP Encryption can be performed only in IPP printing 7 5 4 5 4 What will happen if SSL TLS is s
130. at after lubricant is wiped off locations the appropriate lubricant specified must be applied to the locations Each number circled accompanied with the number and name of a drawing indicates that the lubrication work with the number is specified in the drawing Lubrication work 1 Lubricant notations and names EM 30L Molykote EM 30L part number 44498501 HP 300 Molykote HP 300 PM Pan motor oil 10W 40 or ZOA 10W 30 GE 334C FLOIL GE 334C part number 41823301 SF 133 HANARL SF 133 2 Grease boundary samples Amount applied cc W mm 44346001TH Rev 1 75 Oki Data CONFIDENTIAL D 1 44452301PA Side R Assy EM 30LP Class Bx4 Apply a normal amount of MOLYKOTE EM 30LP to the whole circle of 4places Gear Idle Belt EM 30LP Class Bx4 Apply a normal amount of MOLYKOTE EM 30LP to the whole circle of Gear Reduct Belt Bush FU Apply a normal amount of MOLYKOTE EM 30LP to the whole circle of hatched areas Shaft end surface side 4 REPLACEMENT OF PARTS D 2 44452301PA Side R Assy EM 30LP Class Bx2 Apply a normal amount of MOLYKOTE EM 30LP to the whole circle of 2 places Gear Reduct Liftup A Gear Liftup D Grease prohibition EM 30LP Class Apply a normal amount of MOLYKOTE EM 30LP to the whole circle of hatched areas Shaft end surface side Plate BF Caulking 44346001TH
131. ay INFORMATION MENU 2 Press the OK button to display MENU MAP PRINT EXECUTE 3 Press the OK button Network information printing Operation CD With the printer placed online press the OK button once to display INFORMATION MENU 2 Press the OK button 3 Press A more than one time to display NETWORK EXECUTE 2 Press the OK button Demo printing Prints an each destination s demo pattern of contained in the ROM Operation CD With the printer placed online press the OK button once to display INFORMATION MENU 2 Press the OK button 3 Press more than one time to display DEMO1 EXECUTE 4 Press the OK button 44346001TH Rev 1 110 Oki Data CONFIDENTIAL 5 3 4 Button functions at power on C330dn and C530dn have the following button functions operated when turned on When held down until the upper and lower LCD displays show PAM CHECK and three or four asterisks respectively the following buttons work 1 ONLINE and CANCEL buttons Start a CU program starting no objects added for example in the download mode 2 Aand V Start the System Maintenance menu 3 5 V and OK button Ignoring all warnings and errors start the printer always placing it to a mode where itis placed online 4 ONLINE button Starts the printer placing it to a mode dedicated to object downloading such as network or USB object downloading b OK button Starts the Admin menu 5 MA
132. ber of pages printed to date after installation of a new fuser unit A value converted on an A4 page basis from the number of pages printed to date after installation of a new belt unit Image drum unit black Image drum unit yellow Image drum unit magenta Image drum unit cyan Each the image drum unit life count for a color A value converted on an A4 page basis from the number of pages printed to date after installation of a new image drum unit Total number of sheets A printer life count The total number of sheets fed Print black Print yellow Print magenta Print cyan Each the number of pages printed with an image drum The number of pages printed after installation of a new image drum unit 44346001TH Rev 1 113 Oki Data CONFIDENTIAL 5 5 Manual density adjustment operation 5 MAINTENANCE MENUS C330dn and the C530dn are shipped with Automatic set for the auto density adjustment mode When Manual is set for the mode by a user the printer may print density out of adjustment while being used Perform manual density adjustment operation when the printer has a density trouble Note The manual density adjustment operation must be performed with the printer in a static state Do not perform it while the printer warms up 1 Press or V more than one time Press the OK button when COLOR MENU appears 2 A or V to display ADJUST DENSITY EXECUTE 3 Pre
133. cards are provided as an option for C530dn SD memory card model name SDC A1 It is a storage added to C530dn printers It is used for authenticated printing print Printer cable job saving and buffer printing or used when Collating Error appears in making colated sets 0f Copies 4 Touch the metal part of the printer to discharge static 1 Turn off the printer and disconnect the power cord Turn off the printer by following the steps described under Turning off the power in section 3 5 2 Note Turning off the power without taking proper shutdown steps may cause failure of the printer so be sure to execute the shutdown menu Installation of an SD card with the power on may cause a failure of the printer 2 Remove the connector cover Bracket 44346001TH Rev 1 48 Oki Data CONFIDENTIAL 3 INSTALLATION 6 Insert an SD memory card into the slot 8 Connect the printer cable to the printer Note SD memory cards are not usable when the safety switch against possible erasure is in the active position so be sure to move it to the inactive position Printer cable SC memory card 9 Attach the connector cover to the printer 7 Attach the bracket and tighten the screw Bracket Connector cover 10 Connect the power cord to the printer and turn the power ON 44346001TH Rev 1 49 Oki Data CONFIDENTIAL 11 Print the configuration report and check
134. curs immediately after a paper is taken into printer Check item Check operation 6 2 1 Check condition of the paper running path Replace the sensor Actions for NG results Paper running path on the belt Remove the ID unit and check if paper is jammed or not in the paper running path Remove the jammed paper 6 2 2 Check condition of the mechanical parts Check the sensor lever of the WR sensor Check if shape and movement of the sensor levers have any abnormality or not Replace the sensor lever with the good sensor lever Pull out the CU PU board BELT connector 1 and check the following at the side of the connector Several between Pin 1 and frame ground Several between Pin 2 and frame ground Several between Pin 3 and frame ground Several between Pin 4 and frame ground Pull out the CU PU board HOP connector 3 and check the following at the side of the connector Several between pin 1 FG Several between pin 2 FG Several MQ between pin 3 FG Several MQ between pin 4 FG Replace the CU PU board 44346001TH Rev 1 166 Oki Data CONFIDENTIAL Check item Check operation 6 2 4 Check the system connection Feed motor driving cord image drum motor driving cord belt motor fuser driving cord Check the connection condition of the cables CU PU board HOP connector 12 DC ID connector 2
135. d Display condition The printer has the SD card installed on it ADMIN MENU FILE SYS MAINTE SD CARD is set to ENABLE Displays the following confirmation message in response to the press of the OK button ARE YOU SURE FLASH FORMAT EXECUTE FUSE KEEP MODE EXECUTE Places the printer online after a command is issued from the CU to PU by pressing the OK button With the printer turned on consumables of the printer can be replaced with new ones and then the printer can be checked for proper operation where not breaking the new ones fuses the printer adds no operation counts to the life of the consumables replaced with the new ones Turning off the printer ends the check mode Turning it on next time disables the mode YES NO NO restores the previous menu display when selected When selected YES exits this menu starting formatting the installed resident on board flash device Never use this item Resets the information in the EEPROM to factory default settings The printer automatically reboots after change to the default settings This does not initialize some special items PERSON ALITY Only C530dn MENU RESET EXECUTE IBM 5577 ENABLE DISABLE IBM PPR III XL ENABLE DISABLE EPSON FX ENABLE DISABLE HP GL 2 ENABLE DISABLE Does not allow USER MENU SYS CONFIG MENU PERSONALITY to display PDL languages for which DISABL
136. der the normal interior light The fuser unit is hot Do not touch it 44346001TH Rev 1 123 6 PERIODIC MAINTENANCE Oki Data CONFIDENTIAL 4 Take out the fuser unit 5 Wipe the metal shaft with a soft cloth or tissue paper Caution The fuser unit is hot Do not touch it with extreme caution When it is hot to touch wait for it to cool then perform operations 1 Raise the two blue fuser unit fixing levers in the direction of the arrows 2 Hold the fuser unit by its handle and take out it 6 Reinstall the fuser unit For details refer to the fuser unit replacement section of the C330dn and C530dn user documentation about setting up Fuser unit fixing lever 7 Gently put the four image drum cartridges back into the printer 8 Close the top cover Fuser unit fixing lever blue 44346001TH Rev 1 124 Oki Data CONFIDENTIAL f TROUBLESHOOTING 7 4 Before troubleshooting ees 7 2 Points to check before dealing with image troubles 7 3 Precautions for dealing with image troubles 7 4 Preparation for troubleshooting 7 5 Troubleshooting procedure esses 7 6 FUSE CMOCK ceci eet Oki Data CONFIDENTIAL 7 TROUBLESHOOTING 7 1 Before troubleshooting 1 Check the basic check items described in the C330dn amp
137. displays the preceding option 3 Press the OK button The switch scan test starts the unit s name s and current status es being displayed PAPER ROTE PU 12H 2 4 L Operate the unit s figure 5 1 Display information in the appropriate area s of the LCD display the information varies depending on the sensor s 4 Press the CANCEL button to restore the state for step 2 5 Repeat steps 2 through 4 when necessary 6 Press lt to end the test the state for step 1 is restored Heater frame thermistor Fuser thermistor Toner sensor M upper Exit sensor Toner sensor Y Tag IC Y Toner sensor C Tag IC M Tag IC C Duplex front sensor Duplex rear Color registration sensor and density sensor Fuser thermistor lower Tag IC K VAC AL 5 MAINTENANCE MENUS Image drum up down sensor Toner sensor K Cover open switch Temperature and humidity sensor Write sensor Entrance sensor AME AS N Tray 1 hopping sensor e Tray 1 sensor 2 N entrance sensor eee XT 2nd tray hopping sensor Tray 1 detection sensor Tray 2 paper end sensor Figure 5 1 Switch sensor locations 44346001TH Rev 1 97 Oki Data CONFIDENTIAL Upper Display PAPER ROUTE PU Table 5 3 SWITCH
138. ds refer to the User s Manual Advanced 7 5 4 2 3 Is the IPP setting set to Enable The IPP setting may not be set to Enable As the default setting of the printer IPP has been set to Disable To use the IPP print function the IPP setting must be set to Enable For how to change the IPP setting refer to the User s Manual Advanced 44346001TH Rev 1 193 Oki Data CONFIDENTIAL 7 5 4 3 A certificate cannot be created C330dn C530dn only When a certificate cannot be created the following causes are probable Take an appropriate measure by referring to the following sections Not all the required entry fields are filled in gt Refer to section 7 5 4 3 1 Not all the required entry fields are filled in The printer is printing gt Refer to section 7 5 4 3 2 The printer is printing 7 5 4 3 1 Not all the required entry fields are filled in If every required entry field is filled in a certificate cannot be created To create a certificate the followings must be filled in CommonName Organization Locality State Province Country Region Entry into Organizational Unit may be skipped Solution Enter appropriate values into all of the required entry fields and execute creation of a certificate For details of the required entry fields and how to create certificates refer to the User s Manual Advanced 7 5 4 3 2 The printer is printing No certificate can be created during print
139. e currently made menu settings exiting this menu RESTORE MENU EXECUTE Restores stored menu settings The option displays the following confirmation message when the OK button is pressed ARE YOU SURE YES NO NO restores the previous menu display when selected When selected YES restores the stored menu settings exiting this menu The option is not executed while the printer has print data Category MAINTENANCE MENU Operator panel display Option upper display POWER SAVE Setting lower display ENABLE DISABLE 5 MAINTENANCE MENUS Description Sets whether to enable or disable the Power Save mode The time to establish the power saving mode when ENABLE is selected can be changed with SYS CONFIG MENU POW SAVE TIME SLEEP C530dn ENABLE DISABLE Sets whether to enable or disable the Sleep mode The time to establish the mode when ENABLE is selected can be changed with SYS CONFIG MENU SLEEP TIME PAPER BLACK SET Used for fine adjustment when visible faded black print or a white horizontal dotted line results on plain paper Decrease the setting when such specks or snow flake like print occurs in a high density print area Increase the setting when faded print occurs PAPER COLOR SET Used for fine adjustment when visible faded color print or a white horizontal dotted line results on plain paper Decrease the setting when such specks or snow flake like
140. e printer setting page is displayed the followings are probable Take an appropriate measure by referring to the following sections A certificate is not created yet or creation of a certificate failed gt Refer to section 7 5 4 1 1 Has a certificate been created A certificate has been created but the SSL TLS setting is set to OFF Refer to section 7 5 4 1 2 Is the SSL TLS setting set to ON 2 If the printer setting page is not displayed the followings are probable The version number of the browser is old gt Refer to section 7 5 4 1 3 Check the version number of the Web browser Encryption strength is set to Strong gt Refer to section 7 5 4 1 4 Check the encryption strength of the printer 44346001TH Rev 1 187 Oki Data CONFIDENTIAL 7 5 4 1 1 Has a certificate been created Log in as an administrator and select Security and Encryption SSL TLS If the following screen is displayed no certificate of the printer is created yet The same screen is displayed when creation of a certificate has failed Solution Create a certificate by referring to the User s Manual Advanced Comer Sem UTS car sam Sve ros am rei Cre Data TPS uri me ssums STEP Crests Cochata 22 Bane shamed Certificate Certificate which a Certification Authority showed T SE
141. e setting is stored in the EEPROM The state for step 2 is restored Repeat steps 2 through 4 when necessary 6 Press lt to end the option the state for step 1 is restored Display FACTORY MODE Function Settings FACTORY MODE Establishes the Factory mode a fuse cut disabling mode SHIPPING MODE Deselects the Factory mode to enable the fuse cut function FUSE INTACT Note Six asterisks identifies INTACT or BLOWN BELT UNIT FUSE UNIT ID UNIT Displays the fuse status of the transfer belt unit Displays the fuse status of the fuser Displays the fuse status of an image drum unit 44346001TH Rev 1 108 Oki Data CONFIDENTIAL 5 3 2 11 Self diagnostic function setup The self diagnostic function setup is used for enabling or disabling the error detection by sensors The detection can be enabled or disabled temporarily for troubleshooting Allowing for setting engine operation options for which expert knowledge is required to be handled these self diagnostic setup should be used carefully Be sure to restore the default settings of used options of the self diagnostic function setup 1 Enter the self diagnostic mode and until the following message appears press or V SENSOR SETTING 2 Press or V and the following message appears Press or V until an option to set refer to the table shown below a
142. e table below C530 C330 Sw c em 000000000 03 3 Wo A yr or E Designated ooo n stamping bmm M location ERE 5 1 m m E s 44424088 4 Rk imos EP 9 me 44424001 CLP 2 44601502 C530 for ODA 44424002 CLP 2 44601502 C530 for OEL 44424003 CLP 2 44601502 C530 for AOS 44424004 CLP 2 44601502 C530 for JPN 44424005 CLP 2 44601502 ES5430 OEL 44424011 CLP 1 44601501 C330 for ODA 44424012 CLP 1 44601501 C330 for OEL 44424013 CLP 1 44601501 C330 for AOS 44346001TH Rev 1 219 Oki Data CONFIDENTIAL 8 CONNECTION DIAGRAMS 44346001TH Rev 1 220 220
143. ears click Yes NIC reboots for the setting to take effect 9 If the printer has been added to the printer list it means that the setting has been completed 7 Check that the setting is correct and press OK 44346001TH Rev 1 191 Oki Data CONFIDENTIAL Solution Set the encryption strength to Weak Changing the encryption strength using Telnet Note Telnet cannot be used by default To change the encryption strength Enable must be specified for Telnet Enter Telnet printer IP address gt at the command prompt DOS prompt and press the return key Establish connection using an administrator user name and a password Select 4 Security Config 5 Cipher SSL TLS and 2 Cipher Strength and change the cipher strength as desired 1 Strong 2 Standard 3 Weak 7 TROUBLESHOOTING 44346001TH Rev 1 192 Oki Data CONFIDENTIAL 7 5 4 2 Print operation is not possible C330dn C530dn only If print operation is not possible by using an encrypted IPP printer check the followings Establish connection by https lt printer IP address gt 1 If the printer setting page is displayed the followings are probable Take an appropriate measure by referring to the following sections A certificate is not created yet or creation of a certificate failed gt Refer to section 7 5 4 1 1 Has a certificate been created A certificate has been created but t
144. eas 2 Class Apply a normal amount of MOLYKOTE EM 30LP to the end face of Plate L hached areas Plate L 44346001TH Rev 1 Oki Data CONFIDENTIAL 5 44453001PA Printer Unit PX750 EM 30LP Class Apply a normal amount of MOLYKOTE EM 30LP to the N end face of Plate R TON hatched areas M A EM 30LP Class Apply a normal amount of MOLYKOTE EM 30LP to the end face of Plate R hatched areas EM 30LP Class Apply a normal amount of MOLYKOTE EM 30LP GE 334C Class C X Apply a normal amount of FLOIL GE 334C to contact portion 4 places to the sliding surface with Drum Shaft hatched areas 2 N Pls 4 PARTS 7 44452501 Plate Base EM 30LP Class C x4 Apply a normal amount of MOLYKOTE EMSOLP to the hatching areas Shaft 44346001TH Rev 1 84 4 PARTS Oki Data CONFIDENTIAL 44458601PA Belt Unit 9 44381001PA Fuser Assy EM 30LP Class A x8pcs Apply small amount of MOLYKOTE Cam Release EMSOLP to the inside of Bearing EM 30LP Class C x2pcs TR Belt Apply a normal amount of Both sides total 8 places MOLYKOTE EMSOLP to bearin portion Both side Lever Release Pogi Roller Idle f a P i gt C Spring
145. eck operation 14 2 1 Option try board Correct the Media Weight Actions for NG results Option tray unit Check if the option tray unit in use is of C330dn or C530dn specification Replace it with an appropriate option tray unit 14 1 2 Check the system connection Check that the cord between the 2ND connector 3 of the CU PU board and the option tray board is properly connected Connection between the CU PU board and the option tray board V7Y PCB Correct the connections Check if any foreign material exists in the connecting portion of the square connector Square connector connecting the option tray unit with the main unit Square connector connecting the option tray unit with the main unit Is the terminals of the square connector damaged Remove the foreign material Replace the connector Check item Check operation 14 2 3 Check the control signals 7 TROUBLESHOOTING Actions for NG results Control signal that is output from the CU PU board to the option tray board GOG 1 PCB Check the control signals that are output from the 2ND connector of the CU PU board Pin 6 TXD PU gt 2nd Pin 5 RXD 2nd gt PU Replace the CU PU board 7 5 2 15 LED head cannot be recognized error code 131 132 133 134 15 1 Service call 131 to 134 LED HEAD Missing Check item 15 1 1 Check the syste Check operati
146. ect Information Menu Network Execute on the panel and print the network information Rewrite the NIC firmware using the utility 3 Check the contents of the network information Check the IP address SUB net mask and gateway address Check the IP address SUB net mask and gateway address in a printed network information page Set the IP address SUB net mask and gateway address correctly Check if communicati on is possible via a network Check if a ping command is sent from the PC to the printer Send a ping command from the PC to the printer and check if the printer responds it correctly Set the IP address SUB net mask and gateway address correctly Check the utility Check OKILPR utility settings Check setting items of the OKILPR utility Set OKILPR utility settings correctly 6 Perform a check using an OS standard port Make a check using a Windows NT 2000 or XP standard LPR port Set up a Windows NT 2000 or XP standard LPR port and check if printing can be performed Setupa Windows NT 2000 or XP standard LPR port correctly 7 TROUBLESHOOTING 7 5 4 1 Connection errors occur by use of a Web browser C330dn C530dn only If the printer setting page cannot be displayed at https lt printer IP address gt by a Web browser check the followings Establish connection by https lt printer IP address gt 1 If th
147. ed 1 Printing speed for color mode may be applied to monochrome mode The value is counted on an A4 Letter basis Refer to A4 Letter conversion table on the next page peration when paper has jammed Front back count 2 Operation for Duplex Reset condition Only front count 1 Printed pages are not counted when a paper feed hopping jam or a feed jam 380 occurs Printed pages are counted when any jam except the said jams occurs Since the total page count is incremented when the front end of print media passes the writing sensor a feed jam 380 is also included into the limits on counts according to its jam type If paper jams before passing the fuser its pages are not counted If paper jams after passing the fuser its pages are counted The count increases by two If a color page and a monochrome page exist in a pair of two pages the color page count increases by one and the monochrome page count increases by one If a pair of two pages is in color the color page count increases by two If a pair of two pages is in monochrome the monochrome page count increases by two 1 Replacement of ROM with another one of a different version 2 Change of the shipping destination 3 Execution of MENU RESET of the system maintenance menu 4 Replacement of a CU board Value storage destination CU CU Menu MenuMap output output 1 Each of the
148. ed invalid data This display is provided at reception of an unsupported PDL command Press the ONLINE button Panel display identi fies that no display is provided MEDIA_SIZE MP LOAD MEDIA_SIZE IN MP TRAY AND PRESS ONLINE SWITCH 7 TROUBLESHOOTING Indicates a request for printing by manual feeding occurred This display prompts feeding manually paper identified by MEDIA SIZE The unit of Custom paper size conforms to the specified menu set display unit for the MP tray unless specified with a driver With a unit specified for Custom paper size in a driver the display shows a Custom paper size in the unit Custom paper size is expressed by width x length unit Examples 210 x 297 mm 8 5 x 11 0 inches Solution Press the ONLINE button Data is deleted unless the button is pressed within the time set for MANUAL TIMEOUT C330dn and 530 displays the following service call error when detecting an unrecoverable error Service Call nnn Error Note An error code is identified by nnn The printer displays a service call with an error code and corresponding error information in the lower LCD display The error information such as a number indicating an address is used for problem analysis and solution and must be retained and notified to related departments Tables 7 1 1 and 7 1 2 outline error codes their meanings and the solutions for them
149. eight of paper supported for duplex print is 64 to 176g m2 55 to 151 kg 4 is not necessary to set media weight and type for postcards and envelopes Memo Print speed decelerates when MEDIUM through ULTRAHEAVY2 of media weight or LABELS of media type is set 44346001TH Rev 1 56 Oki Data CONFIDENTIAL 4 REPLACEMENT OF PARTS This chapter describes the procedures of the field replacement of parts assemblies and units The procedures are to detach them Reverse the procedures to attach them The reference part numbers used in this manual such as 1 and 2 do not identical to the part numbers in the maintenance disassembly configuration diagram 44346007TL and RSPL 44346007TR for the manual 4 1 Notes on replacement of parts 58 4 2 Part replacement procedure eese 60 4 3 Locations to l briCate etit etit 75 Oki Data CONFIDENTIAL 4 REPLACEMENT OF PARTS 4 1 Notes on replacement of parts 1 Prior to replacing a part unplug the AC cord and the interface cable 2 lt Do not disassemble the printer so long as it operates properly a Be sure to use the following procedure to unplug the AC cord Minimize disassembly Do not detach parts not shown in the part replacement CD Turn off the printer the power switch to the off O posit
150. el display PLEASE POW OFF SHUTDOWN COMP 7 TROUBLESHOOTING Code Description nnnnnn Indicates the printer completed its shutdown processing the LCD backlight turns off CHECK DATA DATA WRITE ERROR lt DLCODE gt REBOOTING CODE SHUTTING DOWN Off Off Indicates that the printer has an error during writing of update NIC program data DLCODE 1 memory allocation error 2 download file error 3 error in obtaining available device memory 4 error of insufficient available device memory 5 file writing error 6 CU firmware mismatch error Indicates the controller is being rebooted identifies a decimal number on digit showing a cause of the rebooting 0 cause other than the above 1 PJL command 2 menu change 4 From a network utility such as on the WEB Indicates the printer is shutting down With holding down of the BACK button for four seconds or more after initialization processing of the printer is complete the printer starts shutdown processing Error POWER OFF AND WAIT FOR A WHILE ERRCODE CONDENSING ERROR POWER OFF ON ERRCODE ERROR A due condensation error this display is different from that for a service call error but handled in the same way as it No languages are supported on a country basis for Fatal errors Indicates the printer has a fatal error Refer to Service Calls List for details No languages are su
151. ensor H Light not reflected L Light reflected PNE CVO CA Tray 1 paper end Sensor H No paper exists L Paper exists Cassette sensor H Cassette exists L Cassette does not exist T1 HOP LIFT Hopping sensor H No paper exists L Paper exists T2 PE PNE CVO CA Tray 2 paper end sensor H No paper exists L Paper exists T2 LF FED 2nd Hopping Sns H No paper exists L Paper exists Tray 2 entrance sensor H No paper exists L Paper exists DUP RA FNT Duplex rear sensor H Light shielded L Light reflected Duplex front sensor H No paper exists L Paper exists 44346001TH Rev 1 98 Oki Data CONFIDENTIAL 5 3 2 4 Motor and clutch test The motor and clutch test is used for motor and clutch testing 1 Enter the self diagnostic mode level 1 and until MOTOR amp CLUTCH TEST appears on the upper display press or V displays the next test option and Wdisplays the preceding test option Then press the OK button 2 Press A or V until the option for a unit to test which is shown in table 5 4 appears on the lower display displays the next option and V displays the preceding option MOTOR amp CLUTCH TEST ID MOTOR 3 Press the OK button The motor and clutch test starts the unit s the name starting to blink and the unit being driven for10 seconds refer to
152. ensor stained Wipe off the stain from the toner sensor Toner sensor Confirm that the toner sensor works normally by using the SWITCH SCAN function of the self diagnostic mode Place a white paper in front of the toner sensor and check if the SCAN state changes or not Replace the toner sensor board CU PU board or FFC that is located between the toner sensor board and the CU PU board 7 TROUBLESHOOTING Note Toner sensor operation check method using the SWITCH SCAN function of the self diagnostic mode 1 How to check operation of the toner sensor at the printer side 1 Status change of the toner sensor can be checked from the Operator Panel using the self diagnostic mode First switch the display to the Operator Panel display For the method of switching the display to the Operator Panel display refer to section 5 3 2 3 Switch Scan Test 2 Remove the ID unit and the toner cartridge TC from a printer There is a window inside a printer opposing the ID side when viewed from the front of a printer The toner sensor is located inside the window 3 Place a white paper 3 mm away from the sensor window The white paper should be placed in the manner of opposing the toner sensor 4 When light is reflected by a white paper so that incident light falls on the toner sensor the Operator Panel display shows L When the paper is moved so that any light is not reflected by the paper so that the incident
153. er displays PRINTING it normally displays PROCESSING Blink Varies Indicates the printer is receiving data or performing output processing DATA Varies Varies Indicates that in the buffer unprinted data remains The printer is waiting data to follow When the printer pauses with indicating it has data press the ONLINE button to print the data forcedly or the CANCEL button to delete the data PRINTING Varies Varies Indicates the printer is performing printing PRINT DEMO PAGE Varies PRINT FONT Varies Varies Varies Indicates the printer is printing a demo page Indicates the printer is printing a Menu Map COPY Varies Indicates the printer is performing copy printing The count for the copy the printer is printing is identified by kkk The total number of copies the printer is printing is identified by III CANCELING JOB Varies Indicates that with instruction to cancel a job until the job ends the printer is receiving and discarding the job CANCELING JOB JAM Varies Indicates that when the printer has a paper jam with the jam recovery set to OFF until a job ends the printer is receiving and discarding the job CANCELING JOB Varies Indicates the printer is canceling unauthorized printing of a job in connection with job accounting 1 When the job is from a user not authorized for printing
154. er jammed the inside front of the printer ISS Fuser unit Pull out toward the front of the printer any paper jammed at the fuser unit with the fuser unit lever blue left turned in the direction of the arrow 4 Install the image drum unit in the printer so as to situate the K toner cartridge toward the front of the printer Handle blue Handle blue 44346001TH Rev 1 155 7 TROUBLESHOOTING Oki Data CONFIDENTIAL Error code 390 gt 2 Ren 1 Press the OPEN button and open the top cover 2 Take out the image drum unit place it on a flat surface and cover it with black Top cover paper Image drum unit Black paper 3 Open the inside transparent cover of the printer and remove jammed paper 156 44346001TH Rev 1 Oki Data CONFIDENTIAL 7 TROUBLESHOOTING 4 Install the image drum unit in the printer so as to situate the K toner cartridge Error code 391 toward the front of the printer Handle blue Handle blue 1 Pull the tray 1 out of the printer 2 Remove paper b Close the top cover 2 44346001 Rev 1 157 TROUBLESHOOTIN Oki Data CONFIDENTIAL 7 TROUBLESHOOTING 4 Press the OPEN button and open and close the top cover Error code 392 1 Pull the tray 2 out of the printer 2 Remove paper 44346001TH Rev
155. er the connector names see 7 5 1 19 Connection diagram 1 1 LCD displays nothing Check item 1 1 1 Fuse check Check operation Actions for NG results CU PU board fuse Check F5 C530 C330 Replace the CU PU board 1 1 2 Connection line chec Check item Check operation 1 1 4 Power supply short circuit check 7 TROUBLESHOOTING Actions for NG results 5V and 24V power supplied to CU PU board Check short circuiting by using the CU PU board POWER connector 10 When the following is found separate short circuited points as described below Pins 7 8 and 9 24V Pins 1 2 and 3 5V Pins 4 5 and 6 OVL Pins 10 11 and 12 OVP Locate short circuits by pulling out the cords connected to the CU PU board one by one Replace short circuited parts Connection of low voltage power unit and CU PU board Check the cord from the low voltage power supply to the CU PU board POWER connector is properly connected Check for half connection or skew insertion Re insert the cord properly Cord assembly connecting low voltage power unit and CU PU board Check for breakdown Check for sheathing removal Check for defectiveness of cord assembly such as wire removal Replace cords with proper ones Connection between CU PU board and operator panel board Check that 12 pin FFC is properly connected to the CU PU board OPE connector 17 Check that 12 pin FFC i
156. error Take out and insert each ID unit by hand to check that there is no abnormal load and it goes down to normal down position If the top end of a sheet of paper inserted between the drum and the belt is bent easily it means improper installation state Check the U groove of the side plate for any abnormality If it is not repairable replace the unit 44346001TH Rev 1 181 Oki Data CONFIDENTIAL 7 5 8 2 The white area of printed pages is dirty see Fig 7 2 B 2 1 The white area of printed pages is dirty partially Check item 2 1 1 ID unit Check operation Actions for NG results Exposure of a drum to light Was any ID unit left in an environment where its drum surface was exposed to light for a long period of time Replace any applicable ID unit When using new ID unit as a try select FUSE KEEP MODE of the system maintenance menu Toner leakage Is toner leaking from any ID unit or toner cartridge Replace any applicable ID unit or toner cartridge When using a new ID unit as a try select FUSE KEEP MODE of the system maintenance menu 2 1 2 Fuser unit Offset toner in the fuser units Visually check each fuser unit if offset toner in the previous printing adheres to them Repeat blind printing using unnecessary media until offset toner is created on print media or replace any applicable fuser unit When us
157. esult Pressing V displays the preceding test result Pressing SD restores the state for step 2 3 Pressing the CANCEL button during the test cancels the test turning on the ONLINE lamp restoring the state for step 2 When BLT REFLECT RSLT is executed Same button operations as used when BLT REFLECT TEST is executed Remark While the printer is initialized or issues an alarm or the cover is open it displays the following message NG REG REFLECT RSLT 4 Repeat steps 2 and 3 when necessary 5 Press to end the test the state for step 1 is restored Color registration adjustment test items Display Detail REG ADJ EXECUTE REG ADJ RESULT BLT REFLECT TEST Executes color registration adjustment Displays the result of color registration adjustment Judges whether color registration adjustment belt reflection is proper or not BLT REFLECT RSLT Displays the result of color registration adjustment belt reflection judgment 44346001TH Rev 1 105 Oki Data CONFIDENTIAL 5 MAINTENANCE MENUS 5 3 2 7 Density adjustment test When DENS ADJ PAR SET is executed The setting for the density adjustment parameter is displayed When AUTO CALIBRATION is executed The density sensor sensitivity correction value is automatically set the The density adjustment test is used for performing a density adjustment function test and displaying the result of it to judge w
158. et to OFF after a certificate is created or installed Answer A certificate will be remained saved as it is If SSL TLS is set to ON again the certificate becomes available 7 5 4 5 5 How to change the port number nswer The port number for SSL TLS communication is fixed to 443 It cannot be changed 7 TROUBLESHOOTING 7 5 4 5 6 The error message The security certificate was issued by a company you have not chosen to trust View the certificate to determine whether you want to trust the certifying authority is displayed When this error message appears it means that the certificate installed in the printer is self signed certificate Other possibilities are that the certificated installed in the printer is a certificated of a certifying authority and also either a CA certificate of the certifying authority or an intermediate certificate has not been installed in the client PC If the certificate is a self signed certificate the error message security warning doesn t appear after the self signed certificate of the printer is installed in the client PC If the installed in the printer is a certificate of a certifying authority the error message security warning doesn t appear after the CA certificate or the intermediate certificate of the certifying authority is installed in the client PC Solution Install such certificates in the client PC browser Steps 1 Click the View Certificate button on the error security
159. f an optional tray unit with the power on may cause a failure of the printer Lock piece 44346001TH Rev 1 43 Oki Data CONFIDENTIAL 1 CONFIGURATION 1 3 Optional items The following optional items are available 1 Optional tray 2nd Tray 3 SD memory card C530 only authentication printing encrypted secure printing 44346001TH Rev 1 10 Oki Data CONFIDENTIAL 1 CONFIGURATION 1 2 Printer configuration The internal part of the 330dnn and C530dn printers consists of the following sections Electrophotographic processing section Paper paths Controllers CU PU Operator panel Power supplies high voltage power supply low voltage power supply Figure 1 2 shows the configuration of the printers Figure 1 2 44346001TH Rev 1 9 Oki Data CONFIDENTIAL 2 Remove the connector cover Connector cover Lock Printer cable 4 Touch the metal part of the printer to discharge static 3 INSTALLATION 5 Loosen the screw and remove the bracket 6 Insert an additional memory into the slot and push it against the main unit Note Do not touch electronic parts or connector terminals Install the memory by observing the correct orientation of it The memory has a notch in its edge so as to fit with the memory slot connector 7 Attach the bracket and tighten the screw Bracket 44346001TH Rev 1 46
160. f any paper remains in the paper reversing path or not Remove the Duplex unit Check if any paper exists in the Duplex insertion slot or not Open the cover of the Duplex paper running path and check if any paper remains inside of the Duplex unit Remove the jammed paper 8 1 2 Check condition of the mechanical parts Check the sensor levers of the respective sensors of the Duplex unit Check if shape and movement of the sensor levers have any abnormality or not 8 1 3 Check condition of electrical parts Replace the sensor lever with the good sensor lever Check the detection condition of the sensor signal Confirm that the sensor signals are normally detected by using the SWITCH SCAN function of the self diagnostic mode Check sensor detection with paper in the duplex unit and with it removed from the duplex unit Replace the Duplex board V7Y PCB or replace the defective sensor or connection cable 7 TROUBLESHOOTING 8 2 Two sided printing jam occurs during taking in the paper into Duplex unit Check item Check operation 8 2 2 Sensor lever operation check Actions for NG results DUP R sensor lever Open the top cover remove the image drums and the belt unit and touch the DUP R sensor lever to check whether it moves smoothly Replace the DUP R sensor lever DUP IN sensor Confirm that the sensor signals are normally detected by using the SWITCH SC
161. ferent color and the ID unit as a pair If a satisfactory operation is attained by using the a pair of TC of different color and the ID unit replace the TC or replace the ID unit 44346001TH Rev 1 176 Oki Data CONFIDENTIAL 16 3 Error caused by the defective mechanism Check item 16 3 1 Mechanical load Check operation applied to the ID unit Actions for NG results ID unit Check if a heavy mechanical load is being applied to the ID unit due to breakage of the waster toner belt or not Check if a heavy mechanical load is being applied to the ID unit by the waster toner box or not Replace the K toner 6 3 2 Motor operating condition ID motor Confirm that the respective ID motors work normally or not by using the Motor amp Clutch Test of the self diagnostic mode Check if any extra load exists or not Replace the CU PU board or the ID motor 7 5 2 17 Fuse cut error 17 1 Fuse cut error Check item 17 1 1 Check the syste error codes 153 to 155 Check operation m connection 7 TROUBLESHOOTING Actions for NG results FFC connecting the CU PU board and the toner sensor board ZHJ PCB Check if the SSNS connector 8 of the CU PU board or the SSNS connector 00 of the toner sensor board ZHJ PCB is connected halfway or inserted in a slanted angle Connect the FFC normally Alternately replace the FFC 17 1 2 Fu
162. firmware provides no notice to the CU firmware A density adjustment calibration error The error has the error in no user environments because when it is in the Shipping mode and the PU firmware detects this status the PU firmware provides no notice to the CU firmware Solution DENSITY COLOR SENSOR ERROR Varies Varies A density adjustment color sensor error The printer has the error in no user environments because when it is in the Shipping mode and the PU firmware detects this status the PU firmware provides no notice to the CU firmware DENSITY BLACK CALIBRATION ERROR Varies Varies A density adjustment black calibration error The printer has the error in no user environments because when it is in the Shipping mode and the PU firmware detects this status the PU firmware provides no notice to the CU firmware Varies On Indicates the toner cartridge is not Install the TONER installed This status is only a warning toner cartridge NOT INSTALLED 9eCOLOR 6 properly Note Y the cartridge n shipped K installed in the printer cannot be used after a supply toner cartridge is used in it Varies On Indicates an image drum reached the end Replace the DRUM UNIT LIFE of its life When temporarily recovered image drum for by cover opening and closing during an the displayed image drum life error the printe
163. g in combination While providing this DENSITY and the status code 10994 corresponds 4 isplay th i h full to density adjustment display the printer has a waste toner fu error every time printing approximately PU DOWNLOADING Varies Varies Indicates PU firmware program data 50 pages going offline and stopping is being downloaded PU firmware COLOR downloading is transparent to users K and this status occurs in no user environments Varies On Indicates a toner cartridge is not for the Ask the NON OEM COLOR printer customer to use TONER DETECTED COLOR a proper part Warning 44346001TH Rev 1 130 Oki Data CONFIDENTIAL Panel display identi fies that no display is provided TONER REGIONAL MISMATCH NON GENUINE COLOR TONER Varies Indicates a toner cartridge is not for the printer COLOR Indicates a toner cartridge is not for the printer COLOR Y Solution Ask the customer to use a proper part Inform the customer that failures out of improper use of a part are not repaired without charge and ask the customer to use a proper part Panel display identi fies that no display is provided ORDER FUSER ORDER BELT FUSER LIFE Varies 7 TROUBLESHOOTING Indicates the fuser is near the end of its life With ADMIN
164. ged by operating the levers of the sensors Replace the CU PU board 3 2 Jam occurs immediately after the paper feed is started 1st tray Check item Check operation 3 2 1 Check condition of the paper running path 7 TROUBLESHOOTING Actions for NG results Paper running path of the front unit Check if paper is jammed or not in the paper running path Remove the jammed paper 3 2 2 Check condition of the mechanical parts Hopping sensor and IN sensor lever check Check the sensor lever shapes and operations for any problem Replace the sensor lever s with proper one s Check the separator assemblies of the feed roller the pickup roller and the tray Check if any foreign materials such as paper dust on the surface of the feed roller or of the pickup roller or not Remove the foreign material Check if the feed roller or the pickup roller has worn out or not Replace the separator assemblies of the feed roller pickup roller and tray 3 2 3 Motor operation check Paper feed motor Confirm that the paper feed motor works normally by using the Motor amp Clutch Test of the self diagnostic mode Replace the PU board or the paper feed motor Paper feed motor driver Pull out the CU PU board HOPSIZE connector 1 and check the following at the side of the connector Several MQ between 1 FG Several MQ between 2 FG
165. h Speed mode with a USB 2 0 use a Hi Speed ready USB 2 0 cable AUSB 2 0 cable to be used must be no more than five meters long A USB cable of two meters or less is recommended Switching off the printer and the computer Memo Although a USB cable can be plugged in or unplugged with the computer and the printer switched on for secure installation of the USB driver and the printer driver to be performed subsequently the printer should be turned off Connecting the computer to the printer 1 Plug the USB cable into the USB interface connector of the printer 2 Plug the USB cable into the USB interface connector of the computer Note Be careful not to plug the USB cable into the network interface connector Such wrong connection could cause malfunction USB interface connector Memo For the setup procedure of the printer driver see the user s manual 44346001TH Rev 1 54 Oki Data CONFIDENTIAL 3 INSTALLATION Ethernet cable connection Switching off the printer and the computer Note Refer to the user s manual for operating environment Connecting the computer to the printer 1 Plug the Ethernet cable into the network interface connector of the printer Preparing an Ethernet cable 2 Plug the Ethernet cable into the hub Note An Ethernet cable and a hub are not supplied with the printer Ask the user to prepare an Ethernet cable a Category 5 twisted pair cable straight through and a hub
166. hat results from dividing the amount of rotation of the belt by three when three A4 size sheets are printed continuously Belt counter Fuser counter count is registered when paper is shorter than the length of Legal 13 inch paper When paper is longer than that a count to add is determined by the number of times that the Legal 13 inch paper length is exceeded Rounding up of decimal fractions 44346001TH Rev 1 29 Oki Data CONFIDENTIAL Counter specifications o Total page count MPT page count Total number of prints Description Number of print media hopped from MPT Tray 1 page count Number of print media hopped from Tray 1 Tray 2 page count Number of print media hopped from Tray 2 2 DESCRIPTION OF OPERATION Color page count Monochrome page count Total number of color prints Total number of monochrome prints Count method A4 basis or size independence Count up after passing the writing sensor Count up if MPF MPT hopping is finished successfully Count up if Tray 1 hopping is finished successfully Count up if Tray 2 hopping is finished successfully The number of print media passing the fuser in color mode is counted when each job is finished 1 The value is counted on an A4 Letter basis Refer to A4 Letter conversion table on the next page The number of print media passing the fuser in monochrome mode is counted when each job is finish
167. he SSL TLS setting is set to OFF Refer to section 7 5 4 1 2 Is the SSL TLS setting set to ON 2 If the printer setting page is not displayed the followings are probable Take an appropriate measure by referring to the following sections The version number of the browser is old Refer to section 7 5 4 1 3 Check the version number of the Web browser Encryption strength is set to Strong gt Refer to section 7 5 4 1 4 Check the encryption strength of the printer The browser doesn t support the key exchange method of the printer Compatibility problem The OS does not support IPP encrypted printing gt Refer to section 7 5 4 2 1 Check the OS Operating System An IPP encrypted printer has not been created yet gt Refer to section 7 5 4 2 2 Has a printer been created PP setup of the Printer is not Enabled gt Refer to section 7 5 4 2 3 Is the IPP setting set to Enable 7 TROUBLESHOOTING 7 5 4 2 1 Check the OS Operating System The IPP print encryption function is available on Windows 2000 Windows XP Windows 2003 Server and Windows Vista only It is not available on other operating systems 7 5 4 2 2 Has a printer been created The printer may not have been created properly To use the IPP print encryption function a printer must have been created by setting the port as URL https lt printer IP address gt ipp For details of printer creation metho
168. he connector of the fan connected properly Does the error occur again Re connect it properly Replace the fan motor Replace the CU PU board SERVICE CALL 128 ERROR 08 Front fan error Is the connector of the fan connected properly Does the error occur again Re connect it properly Replace the fan motor Replace the CU PU board 44346001TH Rev 1 143 Oki Data CONFIDENTIAL Display SERVICE CALL 131 ERROR 134 ERROR Causes LED head detection error 131 Y 132 M 133 134 Error detail Is the LED head installed properly Is the LED head fuse broken Does the error occur again Actions Install the LED head unit Check the LED head fuse Check the fuse Turn off and on the printer Replace the LED head unit Display SERVICE CALL 154 ERROR Causes Belt unit fuse cut error Error detail Is the belt unit installed properly Does the error occur again 7 TROUBLESHOOTING Actions Re install it Turn off and on the printer Be sure of cable connection and then replace the CU PU board SERVICE CALL 142 ERROR Image drum up down movement position detection error Is the image drum unit removed and installed smoothly Is the connector of the image drum up down clutch is connected properly Re install it Be sure of the connection of the image drum up down clutch connector
169. he flash ROM directly mounted on the CU PU board failed 7 TROUBLESHOOTING Actions Turn off and on the printer Replace the CU PU board SERVICE CALL 020 ERROR CU ROM Hash Check Error Is the error display provided again OFF ON Replace the CU PU board POWER OFF ON 052 ERROR SERVICE CALL 067 ERROR 068 ERROR Image processor driver error Interface monitor error SERVICE CALL Kanji Font 024 ERROR Error 025 ERROR POWER OFF ON 070 ERROR PostScript error SERVICE CALL 030 ERROR CU RAM Check Error Is the error display provided again Turn off and on the printer Replace the CU PU board POWER OFF ON 072 ERROR xx Engine interface error or PU CU interface error Is the CU PU board installed properly Reinstall the CU PU board properly Replace the CU PU board SERVICE CALL CU optional 031 ERROR RAM check 036 ERROR error Is RAM DIMM installed properly Does the printer recover by replacing the RAM DIMM Reinstall the RAM DIMM Replace the RAM DIMM Replace the CU PU board SERVICE CALL CU EEPROM 040 ERROR error s the error display provided again Turn off and on the printer Replace the CU PU board SERVICE CALL 041 ERROR CU flash memory error or CU board flash ROM error Is the error display provided again Turn off and on the printer Replace the CU PU board POWER OFF ON
170. he life of the transfer belt This is an error that indicates a counter shows the end of the belt life is reached The printer stops printing with the error Cover opening and closing puts the printer into a warning state CHECK BELT ERRCODE BELT MISSING CHECK BELT ERRCODE BELT MISSING CLOSE COVER ERRCODE COVER OPEN Indicates a cover is a cover is open Error Error 310 Top cover 310 WAIT A MOMENT DATA RECEIVE Indicates update NIC program data is Error being received REPLACE BELT ERRCODE BELT LIFE Indicates the printer is full of waste toner Cover opening and closing puts the printer into a warning state only once and then after printing 500 pages the printer has an error WAIT A MOMENT DATA RECEIVED OK CHECK DATA REC DATA ERROR lt DLCODE gt Indicates reception of update NIC Error program data is complete Indicates that the printer has an error during reception processing of update NIC program data DLCODE 1 size error 2 checksum error 3 printer model number error 4 module interface version error 5 FAT version error 44346001TH Rev 1 140 Oki Data CONFIDENTIAL Operator panel display WAIT A MOMENT DATA WRITING Description Indicates update NIC program data is being written Code nnnnnn POWER OFF ON DATA WRITTEN OK Indicates writing of update NIC program data is complete Operator pan
171. he version of the browser in use is older than the recommended version communication may become possible in some cases by setting the encryption strength to Weak Setting the encryption strength to Weak lowers the security level To change the encryption strength refer to section 7 5 4 1 4 Confirm the encryption strength of the printer 44346001TH Rev 1 189 Oki Data CONFIDENTIAL 7 TROUBLESHOOTING 7 5 4 1 4 Check the encryption strength of the printer Changing the encryption strength using AdminManager 1 Start AdminManager and select by highlighting a desired printer from the printer list The description about the browser version checked in section 7 5 4 1 3 Check the version number of the Web browser contains the cipher strength of the browser If the cipher strength described there is not 128 bits the browser cannot communicate with the printer whose encryption strength is Standard Upgrade the browser to support 128 bits high encryption or set the printer encryption strength to Weak About Internet Explorer 2 Press the Oki Device Setup button or select Setup and Oki Device Setup to open the setup window 10237177194 3 Input an administrator password to open the setup window as an administrator 44346001TH Rev 1 190 Oki Data CONFIDENTIAL 7 TROUBLESHOOTING 5 Check the setting of Encryption Strength 8 After a confirmation message app
172. her to enable or disable the SYSTEM ADJUST MENU category DISABLE Does not display the SYSTEM ADJUST MENU category through USER MENU C530 C330 MAINTE NANCE MENU ENABLE DISABLE Sets whether to enable or disable the MAINTENANCE MENU category DISABLE Does not display the MAINTENANCE MENU category through USER MENU USAGE MENU ENABLE DISABLE Sets whether to enable or disable the USAGE MENU category DISABLE Does not display the USAGE MENU category through USER MENU FIG MENU NEARLIFE STATUS ENABLE DISABLE Sets the display provided when consumables are near the end of their lives DISABLE Displays no messages when a consumable is near the end of its life LIFE WARNING ENABLE DISABLE Sets whether or not to display warnings for consumable lives ENABLE Displays warnings DISABLE Displays no warnings NEARLIFE LED ENABLE DISABLE Sets whether or not to turn on the attention LED when consumables are near the end of their lives ENABLE Turns on the attention LED ECO MODE ON OFF Sets fuser control ON Makes early starts of jobs that print a small number of pages OFF Starts after a determined fusing temperature is reached jobs that print even a small number of pages HIGH HUM MODE ON OFF when curl is terrible set itin ON when stack defectiveness occurs ON Sets measures control of curl But the
173. hether the density adjustment mechanism is proper Chapter 2 for an overview of density adjustment should be followed for recovery from errors ONLINE lamp starts blinking 1 Enter the self diagnostic mode and until the following message appears press 2 When the test ends the upper display shows the result of the test OK or an V error name the lower display shows RESULT DENS ADJ TEST DENS ADJ RESULT Pressing displays the next test result Pressing V displays the preceding 2 Press the OK button and the following message appears Press A or V until a test result Pressing restores the sate for step 2 target option appears Pressing the CANCEL button during the test cancels the test turning on the ONLINE lamp restoring the state for step 2 DENS ADJ MEST Remark While the printer is initialized or issues an alarm or the cover is open it displays the following message DENS ADJ EXECUTE NG 3 Press the OK button and the displayed test option is performed DENS ADJ RESULT When DENS ADJ EXECUTE is executed CD A density adjustment test starts the ONLINE lamp starts blinking 4 Repeat step 3 when necessary 2 When the test ends the upper display shows the result of the test OK or 5 Press to end the test the state for step 1 is restored error name the lower display shows RESULT Density adjustment test items
174. igits 11 character number to enter i e 10 characters preceded by single byte zero 0 0AE01234567 N Revision number Serial number label image The printer outputs the PU serial number in the header of the printer s configuration report a Menu Map After the PU serial number is changed it can be checked by printing a Menu Map from the printer 2 5 MAINTENANCE MENUS Change to Shipping mode section 2 4 1 1 10 4 of Maintenance Utility Operating Manual The printer is placed in the Factory mode after the CU PU board is replaced with Note a new one Switch the printer to the Shipping mode Use the window for the Factory Shipping mode described section 2 4 1 1 10 4 in Maintenance Utility section 2 4 1 1 10 about board setting functionality Note that replacing the EEPROM the engine control board clears life information about units including the belt toner and image drums causing errors in managing the lives of the units until the units are replaced Below is the counts cleared with such CU PU board replacement When the units are replaced with new ones their respective counts except for Total Sheets Fed are cleared the errors being corrected Fuser unit Belt unit Description Count description A fuser life count A belt unit life count A value converted on an A4 page basis from the num
175. ing Print operation has priority Solution It is required to keep the printer not to perform any operation such as printing until the whole operation from creating a certificate a self signed certification and a CSR of a certificate of a certifying authority to installing a certificate is completed completion of creation of a self signed certification and a CSR and completion of installation of a certificate 7 TROUBLESHOOTING 7 5 4 4 A certificate cannot be installed C330dn C530dn only When installation of a certificate fails the following causes are probable Take an appropriate measure by referring to the following sections The user has changed the IP address of the printer to an IP address that is different from the IP address used during creation of a CSR gt Refer to section 7 5 4 4 1 The printer IP address has been changed The network card is initialized while the user is applying for issuance of a certificate to a certifying authority i e while waiting for installation of a certificate Refer to section 7 5 4 4 2 The network card has been initialized Deletion of CSR was executed while the user is applying for issuance of a certificate to a certifying authority i e while waiting for installation of a certificate gt Refer to section 7 5 4 4 3 CSR has been deleted An intermediate certificate is installed Refer to section 7 5 4 4 4 Install an intermediate ce
176. ing a new ID unit as atry select FUSE KEEP MODE of the system maintenance menu 2 2 The white area of printed pages is dirty all over Check item 2 2 1 Print media Check operation 7 TROUBLESHOOTING Actions for NG results Media type Is the media used for printing is especially thick Use standard paper 2 2 2 High voltage terminal ID unit terminal Visually check each ID unit high voltage terminal if it contacts the contact assembly properly See Fig 7 3 Replace any applicable ID unit or correct any applicable high voltage terminal When using a new ID unit as a try select FUSE KEEP MODE of the system maintenance menu 44346001TH Rev 1 182 Oki Data CONFIDENTIAL 7 5 3 3 Printed pages are blank see Fig 7 2 C 8 1 A printed pages are entirely blank Check item 3 1 1 Toner state Check operation Actions for NG results Remaining toner amount Check if the amount of toner remaining in toner cartridges is sufficient Replace any toner cartridge with little toner 3 1 2 Exposure state LED head Check each LED head and relevant drum if they face each other at a correct position when the cover is closed Check each LED head s light emitting face for anything that blocks emission of light Correct the LED head position LED head connection state Check LED heads if they are connected properly
177. ing the Down movement Replace the high voltage board Actions for NG results Mechanical load during installation and removal of the ID unit Greasing to the right and left Up Down link levers Check if abnormal heavy load is applied when removing the ID unit Check if the slant surface of the link lever is coated by grease or not Replace the ID unit or replace the right left side plate Apply grease Assembled condition of the right and left Up Down link levers Check if any part exists or not in the vicinity of link lever that hampers movement of the link lever Assemble them correctly 7 5 2 11 Fuser unit error error 170 to 177 11 1 Error occurs immediately after the power is turned on Check item 11 1 1 Thermistor is de Check operation fective Note 7 TROUBLESHOOTING Actions for NG results Upper thermistor lower thermistor frame thermistor Check the respective thermistors if they are shorted or opened internally Check the resistance value at the connector pins in the bottom of the fuser unit Refer to section 8 1 Resistance check fuser unit Replace the fuser unit If any attempt of using new fuser unit as a trial is going to be made be sure to use the System Maintenance Menu FUSE KEEP MODE Installed condition of fuser unit Check if the fuser nit is pressed in until the connector in the bottom of the fuser unit is
178. ion procedure Use the replacement tools specified 2 Pull out the AC plug of the cord from the AC power source 8 Remove the ground wire Conduct disassembly in the order instructed or part damage may occur Unplug the AC cord and the interface cable S9 Removed small parts such as screws or collars should be tentatively installed in their original positions A Warning Electric shock hazard 7 Do not use static prone gloves when handling integrated circuits ICs including microprocessors and ROM and RAM chips or circuit boards When replacing the low voltage power supply electric shock may occur Wear insulated 8 Do not place printed circuit boards PCBs directly on the printer or a floor gloves or be careful not to touch the conductors or terminals of the power supply directly After the AC cord is unplugged the capacitor may take about one minute to discharge completely or due to PCB breakdown could not discharge Use caution about electric shock 6 Always use the following procedure to reconnect the printer Connect the AC cord and the interface cable to the printer 2 Connect the ground wire Insert the AC plug into the AC power source Turn on the printer the power switch to the on I position Unplugging Plugging 44346001TH Rev 1 58 Oki Data CONFIDENTIAL Maintenance Tools Table 4 1 1 shows the tools necessary to replace printed circui
179. ions for NG Check operation 6 2 3 Motor operation check 7 TROUBLESHOOTING Actions for NG results results Paper feed motor driver belt motor driver and ID motor Paper running path of the front unit Check if paper is jammed or not in the paper running path Remove the jammed paper 6 1 2 Check condition of the mechanical parts Check the sensor lever of the WR sensor Check if shape and movement of the sensor levers have any abnormality or not Replace the sensor lever with the good sensor lever 6 1 3 Check condition of electrical parts Check the detection condition of the sensor signal Confirm that the sensor signals are normally detected by using the SWITCH SCAN function of the self diagnostic mode Replace the Confirm that the paper feed motor belt motor and ID motor work normally by using the Motor amp Clutch Test of the self diagnostic mode Check if any load exists or not Feed motor driving cord image drum motor driving cord belt motor fuser driving cord If any attempt of using new ID unit or new belt unit as a trial is going to be made be sure to use the System Maintenance Menu FUSE KEEP MODE CU PU board or appropriate sensor s connection cord s Paper feed motor belt motor Check the sensor lever of the WR sensor Check the following signal by using the CU PU board RGSNS connector 16 6 2 Jam oc
180. isplays are switched by pressing teur DB A developing voltage setting table identification number in hex 44346001TH Rev 1 103 Oki Data CONFIDENTIAL The displays are switched by pressing TR gipa Ey pps 1 A transfer voltage parameter VTR1 table identification number hex TR2 A transfer voltage parameter VTR2 table identification number in hex he displays are switched by pressing ES TROFF A transfer off voltage setting table identification number in hex BELT Three cross signs and a minus sign xxx identifies a read belt thermistor AD value in hex Three asterisks and a minus sign identifies a belt temperature in hex 5 Repeat steps 2 through 4 when necessary 6 Press the CANCEL button to end the test the state for step 1 is restored 5 MAINTENANCE MENUS 44346001TH Rev 1 104 Oki Data CONFIDENTIAL 5 3 2 6 Color registration adjustment test The color registration adjustment test is used for adjusting color registration or investigating the causes of color misregistration Chapter 2 for an overview of color registration adjustment should be followed for recovery from an error developed by the test 1 Enter the self diagnostic mode level 1 and until the following message appears press or V REG
181. item such as a motor or clutch for operation Color registration adjustment test Executes the color registration adjustment test Density adjustment test Executes the density adjustment test Media transfer parameter setting Makes a print media transfer parameter setting Note Do not operate or set options added with Never use this option or a malfunction is potentially caused 44346001TH Rev 1 91 4 Oki Data CONFIDENTIAL 5 9 User maintenance menu functions 7 5 3 1 Maintenance menu for end users The maintenance menu category is a general menu category not the system maintenance menu The following is the options available in the maintenance menu Maintenance Menu Category MAINTENANCE MENU Operator panel display Option upper display MENU RESET Setting lower display EXECUTE Default setting in shade area Description Resets the CU EEPROM This option restores the USER MENU settings to the factory defaults EXECUTE exits this menu when selected SAVE MENU EXECUTE Stores currently made menu settings This option stores menu settings made when it is last executed and overwrites with them those it stored before that The option displays the following confirmation message when the OK button is pressed ARE YOU SURE YES NO NO restores the previous menu display when selected When selected YES stores th
182. k if the feed roller has worn out or not Replace the feed roller 5 2 3 Motor operation check Paper feed motor Confirm that the paper feed motor works normally by using the Motor amp Clutch Test of the self diagnostic mode Replace the CU PU board or the feed motor Paper feed motor driver Pull out the CU PU board HOP connector 1 and check the following at the side of the connector Several MQ between pin 1 FG Several MQ between pin 2 FG Several MQ between pin 3 FG Several between pin 4 FG Replace the CU PU board Check that any cable is not pinched during assembling of the printer Pull out the CU PU board HOP connector 1 and check the following at side of the cord Short circuit between pin 1 FG Short circuit between pin 2 FG Short circuit between pin 3 FG Short circuit between pin 4 FG Pull out the CU PU board HOP connector 1 and check whether there is a resistance of approximately 3 40 or 5Q between the pins 1 and 2 and between the pins 3 and 4 Replace the cable with the good cable that normalizes the connection condition Replace the paper feed motor 44346001TH Rev 1 165 Oki Data CONFIDENTIAL 7 5 2 6 Paper running jam error code 381 6 1 Jam occurs immediately after the power is turned on Check item Check operation 6 1 1 Check condition of the running path Check item Act
183. lectrical parts Check the detection condition of the sensor signal Confirm that the sensor signals are normally detected by using the Maintenance Menu SWITCH SCAN function Replace the CU PU board or appropriate connection cords Hopping sensor IN sensor and WR sensor output level check Check the following signals by using the CU PU board HPSNS and RGSNS connector 16 HPSNS pin 2 Hopping sensor RGSNS pin 5 IN sensor RGSNS pin 2 WR sensor Confirm that the above signal levels change when the sensor lever is operated Replace the appropriate sensor s 44346001TH Rev 1 163 Oki Data CONFIDENTIAL 4 2 Jam occurs immediately after the paper feed is started Check item Check operation 4 2 1 Check condition of the paper running path Actions for NG results Paper running path of the front unit Check if paper is jammed or not in the paper running path Remove the jammed paper 4 2 2 Check condition of the mechanical parts Hopping sensor IN sensor and WR sensor lever check Check the sensor lever shapes and operations for any problem Replace the sensor lever s with proper one s 4 2 3 Motor operation check Paper feed motor Paper feed motor driver Confirm that the paper feed motor works normally by using the Motor amp Clutch Test of the self diagnostic mode Pull out the CU PU board HOP connector 1 and check the
184. light does not reach the toner sensor H is displayed on the Operator Panel 5 f the Operator Panel display toggles between H lt gt L as a paper is flipped in front of the toner sensor it indicates that the toner sensor and the related system of the printer are working normally Action to be taken at NG e Clean surface of the toner sensor to remove the stains due to residual toner and paper dust e Check the connection state between the CU PU board and the toner sensor board ZHJ that are connected with the FFC cable e Check it once again and if no change has found in the state replace the CU PU board or the toner sensor board ZHJ 2 How to check operation of the toner sensor at the toner cartridge TC side 1 To the position where the toner sensor is confirmed to be operating normally in the printer itself by the above paragraph 1 install the TC and the ID unit to check operations by observing display on the Operator Panel 2 If the ID unit works normally the display on the Operator Panel will toggle between lt gt L in synchronism with movement of the silver reflector plate that is located on the side of the ID Action to be taken at NG e Check operation condition of the respective ID motors by using the Motor amp Clutch Test of the self diagnostic mode e Clean surface of the silver reflector plate on the side of ID to remove stains Stain due to toner or paper dust Replace the TC of dif
185. llowing conditions AC 100V 10 Power frequency 50 Hz or 60 Hz 2 Hz If the available power is unstable use a voltage regulator or the like The maximum power consumption of this printer is 1 170W Ensure that the power source offers an ample margin in the power capacity Proper operation with a UPS uninterruptible power supply is not guaranteed A warning to not use a UPS should be given to the user Warning It may cause an electric shock or fire Installation and removal of the power cord and the ground wire must be performed after turning the switch to OFF The ground wire should be connected to a dedicated ground terminal If it is not possible to establish a ground consult the dealer where the user bought this printer Never connect the ground wire to a water pipe gas pipe or a telephone line ground or to a lightning rod or the like Be sure to complete connection to the ground terminal before inserting the power plug into the power outlet Also be sure to remove the power plug from the power outlet before disconnection from the ground terminal Hold the power plug of the power cord to plug in or unplug the cord Insert the power plug securely into a receptacle as far as it will go Do not insert or remove the power plug with wet hands Lay the power cord in a location where it is not likely stepped on and avoid placing anything on the power cord Do not bundle or tie the power cord Do not use a damaged
186. m error 3 A printer model number error 4 A module interface version error 5 A FAT version error Indicates update NIC program data is being written LOADER VERSION XX XX Indicates that the PU firmware is running in the Loader mode The CU firmware sends this message at power on of the printer This message may occur in user environments requiring maintenance by maintenance personnel like service calls COMMUNICATION ERROR Indicates communication with the PU firmware failed This message may occur in user environments requiring maintenance by maintenance personnel like service calls POWER OFF ON DATA WRITTEN OK Indicates writing of update NIC program data is complete STATUS MODE Indicates that the printer started in the permanent online mode Even when having an error after starting in the mode and going online into a Ready state the printer processes data jobs sent from the outside a host indicating an error or warning on the panel Turning on the printer while using an OK Back and Down button combination puts the printer into the mode The button combination is transparent to users and this state occurs in no user environments 44346001TH Rev 1 128 Oki Data CONFIDENTIAL Normal Panel display identifies that no display is provided ONLINE Detail Indicates the printer is online Solution OFFLINE Indicates the printer is
187. m or other location with poor ventilation or permeability Make sure to ventilate sufficiently when continuously using the printer in a small room for a long time Install the printer away from a strong magnetic field or noise source Install the printer away from a monitor or TV To move the printer hold both sides of them The printer which weighs approximately 25 kg packed should be lifted by two or more people While the printer power is on or the printer is printing do not come close to the paper exit Such action could lead to injury When the precautionary notes concerning the installation and operation are explained the user should be referred to the precautionary notes given in the user s manual Especially give thorough explanation on the power cord and the ground wire 44346001TH Rev 1 33 Oki Data CONFIDENTIAL 3 2 Unpacking procedure 3 INSTALLATION Z Warning Personal injury may occur AN Since the printer weights approximately 25 kg packed it should be lifted by two or more people 44346001TH Rev 1 34 Oki Data CONFIDENTIAL 3 INSTALLATION 3 3 Printer installation instructions Install the printer in a location where the following temperature and humidity are met Plan view Ambient temperature 10 to 32 Ambient humidity 20 to 80 96 RH relative humidity Maximum wet bulb temperature 25 Exercise caution to
188. mality To test operate a new ID unit use the Fuse Keep Mode of the mainte nance menu 2 DESCRIPTION OF OPERATION Toner LOW is detected by a toner sensor Reflection sensor installed inside each of the printers A shielding plate is mounted inside each ID and rotates in synchronization with toner agitation Moreover each ID has a shutter fitted Each shutter is synchronized with the operation lever of the relevant toner cartridge and the toner sensor can detect that the toner cartridge has been loaded properly Detection may not take place normally and a toner sensor error may be issued if a shielding plate or toner sensor is stained with toner or if an ID unit and the relevant toner sensor do not remain exactly opposite to each other in their positions Principle of the toner counter After image data is developed to binary data that the printers can print the LSI counts the data as the number of print dots The amount of toner consumed is calculated from that count value and the remaining amount of toner is thus indicated As opposed to this toner LOW detection by a toner sensor is implemented when the amount of toner remaining inside an ID unit physically decreases to below a certain level Principles of ID belt and fuser counters ID counter One count represents the value that results from dividing the amount of rotation of a drum by three when three A4 size sheets are printed continuously One count represents the value t
189. mpany you have not chosen to trust View the certificate to determine whether you want to trust the certifying authority is displayed E 196 7 5 4 5 7 The error message Name of security certificate is invalid or does not match the site name is 197 7 5 4 6 Restrictions when using Internet Explore 7 C330dn C530dn only 198 7 5 4 6 1 Warning indication when SSL is enabled for self signed lots gt 198 7 6 FUSE CHECK P 199 8 CONNECTION DIAGRAMS 2 04411 1 200 8 1 Resistance value checking eese 201 8 2 LAYOUL OT PALS E 204 8 3 Firmware revision 218 8 3 1 ROM control n mbers edere ete 218 8 3 2 Checking and indication of the revision number 219 8 3 3 Stamp of maintenance board indication 219 44346001TH Rev 1 Oki Data CONFIDENTIAL CONFIGURATION 1 1 System CONTIQUIATION snes bere 1 2 Printer confIQliatiOn titor niarainn ne ttti iiis 153 Optional Itemis 5 tree ciini te eed eye eoe 1 4 Specifications terit necesite tse tidie latine teet 1 5 Interface specifications 1 CON
190. mponents and accessories 3 5 Assembly procedure een Re eet 3 6 Printing of MenuMAap recette ir 3 7 Connection 3 8 Checking of paper used by the user Oki Data CONFIDENTIAL 3 1 Cautions and do s and don ts A Warning Do not install the printer in any potentially high temperature location or a near heat Source Do not install the printer in a location where chemical reaction may occur laboratory and the like Do not install the printer in the proximity of inflammable solvents such as alcohol and paint thinner Do not install the printer within reach of children Do not install the printer on an unstable surface e g on a rickety bench or on a slanting place Do not install the printer in a location with moisture or heavy dust or in direct sun Do not install the printer in an environment with sea wind or corrosive gas Do not install the printer in a location with heavy vibration In the event that the printer is inadvertently dropped or its cover is damaged remove the power plug from the power outlet and contact the customer center Such mishap could lead to an electric shock fire or injury Do not connect any power cord printer cable or ground wire in any other manner than the way specified in the manual Failure to observe the above could result in fire Do not stick in an object into the vent hole Such actio
191. n the printer flashes POWER SAVE state The printer turns off the LCD LED 4 leti backlight simultaneously with entering e attention at completion o a power saving mode and after exiting initialization going offline Pressing the the mode turns on the backlight When ONLINE button makes the printer still a button is pressed with the backlight not able to perform printing until TONER lighting during a power saving mode the printer turns on the backlight and EMPTY With ADMIN MENU CONFIG after 30 seconds turns off it where the MENU NEARLIFELED set to DISABLE printer does not exit the power saving the printer stays the attention LED mode While shutting down the printer turned off stays the backlight lighting Varies Varies Indicates toner TAG is being checked CALIBRATING Varies A warning which is displayed by cover Replace the Varies Varies Indicates the printer is performing auto DJUSTING COLOR color registration adjustment COLOR WASTE opening and closing or turning off and toner cartridge TONER FULL on the printer after a toner full error for the displayed Varies Varies Indicates the printer is performing auto REPLACE TONER occurs once The printer displays this color ADJUSTING density adjustment The status code warning and the first row s message 10988 corresponds to density readin
192. n could lead to an electric shock fire or injury Do not place a glass filled with water or the like on the printer Such action could lead to an electric shock or fire When the printer cover is opened be careful not to touch the fuser unit It may cause burns Do not throw the toner cartridges or the image drum cartridges into fire Dust explosion could cause burns Do not use a highly combustible spray near the printer It may case a fire because the printer contains parts that get extremely hot In the event that the cover becomes unusually hot emits smoke bad smell or abnormal noise remove the power plug from the power outlet and contact the customer center It may lead a fire 3 INSTALLATION A Warning If water or any other liquid enters the inside of the printer remove the power plug from the power outlet and contact the customer center Fire could break out If someone drops foreign objects such as a clip in the printer remove the power plug from the outlet and take out the foreign objects It may cause an electric shock fire or injury Do not operate or disassemble the printer in any other manner than the way specified in the manual Failure to observe this warning could result in an electric shock fire or injury Caution Do not install the printer in a location where its vent hole is blocked Do not install the printer directly on a shag carpet or rug Do not install the printer in a sealed roo
193. n use Not in use 44346001TH Rev 1 14 Oki Data CONFIDENTIAL 2 DESCRIPTION OF OPERATI 2 1 Electrophotographic process mechanism 2 2 Printing Oki Data CONFIDENTIAL 2 1 Electrophotographic process mechanism 2 DESCRIPTION OF OPERATION 1 Electrophotographic process The electrophotographic process is explained briefly below 1 Charging A voltage is applied to the CH roller to electrically charge the surface of the OPC drum 2 Exposure The LED head radiates light onto the charged OPC drum surface in accordance with an image signal The electric charge of the radiated part of the OPC drum surface attenuates depending on the intensity of the light thus forming an electrostatic latent image on the OPC drum surface 3 Development Charged toner adheres to the electrostatic latent image of the OPC drum by electrostatic power and forms a visible image on the OPC drum surface 4 Transfer Paper is placed over the OPC drum surface and an electric charge is applied to it from the backside by the transfer roller so that the toner image is transferred to the paper 5 Fusing Heat and pressure are applied to the toner image on the paper to promote its fusion 6 Drum cleaning The drum cleaning blade removes toner remaining on the OPC drum after transfer 7 Static elimination Residual potential on the image drum is
194. nance Utility Operating Manual Never use this option 5 MAINTENANCE MENUS Operation from operator panel section in this maintenance manual Consumable counter display Checks the current consumable counter values 5 1 ENG STATUS PRINT Menu setting check Displays the menu settings set on the printer CU Print a configuration report Menu Map refer to user documentation Counter display Local parameter setting Checks the consumable continuous consumable and waste toner counters Switches between the Factory and Shipping modes and checks the status of the fuse Engine parameter setting Makes an engine parameter setting Printer information check Checks the MAC address and each firmware version Print a configuration report Menu Map refer to user documentation CPU and Memory value check Checks the information on the printer s installed CU CPU and memory Print a configuration report Menu Map refer to user documentation Test print Executes the local print function and sends a specified file Purpose To check the printer for operation it performs solely and send a download file Perform local printing refer to System Specification Switch scan test Executes the switch scan test Purpose To check each sensor for operation Motor clutch test Executes the motor clutch test Purpose To check each
195. ng so as not to damage the roller surfaces Feed roller and separator roller cleaning The feed rollers and the separator roller should be cleaned when 391 PAPER JAM frequently occurs 1 Pull out the paper cassette 2 Wipe the large and small feed rollers with a cloth tightly wrung out with water Feed roller large Feed roller small Note Clean the option tray 2 in the same way when 392 PAPER JAM frequently occurs Clean the feed roller of the multi purpose tray in the same way when 390 PAPER JAM frequently occurs 44346001TH Rev 1 122 Oki Data CONFIDENTIAL 6 PERIODIC MAINTENANCE 6 4 Pinter internal cleaning Toner may adhere to the metal shaft between the fuser and the cyan image drum cartridge 3 Take out the image drum cartridges depending on print patterns The inside ofthe printer should be 1 Take out the four image drum cartridges and place them on a flat table cleaned when there is a toner adherent on the metal shaft 2 Cover the image drum cartridges with black paper 1 Turn off the printer Note The image drums the green tubes are delicate Handle them carefully ISP Press the OREN button and open the top cover Do not expose the image drum cartridges to direct sunlight or very bright O interior light approximately 1 500 lux or more Do not leave them for five minutes of more even un
196. offline The Ready LED is always off while the printer is offline To perform printing from a PC press the ONLINE button to put the printer online Panel display identifies that no display is provided PRINT NETWORK CONFIG Varies Varies 7 TROUBLESHOOTING Indicates the printer is printing a network configuration Selecting INFORMATION MENU NETWORK allows the printer to start printing a network configuration Solution PRINT MENU MAP Varies Varies Indicates the printer is printing a fonts list C530 and C330 PRINT FILE LIST Varies Varies Indicates the printer is printing a list of the files stored in the file system C530 and C330 DATA ARRIVE Varies DATA ARRIVE Varies Varies Varies Indicates the file system the SD memory card flash memory is being accessed The printer is receiving data and has started no processing Typically while performing PJL processing that involves no text print data or performing spooling the printer provides this display PRINT ERROR LOG Varies Varies Indicates the printer is printing an error log C530 and C330 Varies Varies Indicates the printer is making collated copy sets of a multipage document The count for the collated copy set the printer is making is identified by iii and the total number of collated copy sets the printer is making is identified by jjj When the total number is 1 the print
197. on m connection Actions for NG results Connecting condition of the CU PU board connector and the head connector Check the connecting condition of the FFC by the visual inspection Correct the connection to the normal connecting condition Head FFC Remove the head FFC from the printer Check if any open circuit or peeling off of sheath has occurred or not throughout the cable Replace the head FFC or CU PU board Conduction of the fuse on the CU PU board Check that measurements taken at both ends of each capacitor CP6 C530 C330 and CP8 show See section 7 6 Or instead of the above check if each fuse F501 C530 C330 and is open or not Replace the CU PU board 44346001TH Rev 1 1757 Oki Data CONFIDENTIAL 7 5 2 16 Toner cartridge cannot be recognized error code 540 541 542 543 16 1 Error caused by the consumable items Check item Check operation 16 1 1 Consumable items installation condition Actions for NG results ID unit and toner cartridge Check that the ID unit is installed in the normal position Check that the lock lever of the toner cartridge is locked 16 2 Error caused by the toner sensor Check item Check operation 16 2 1 Toner sensor condition Correct the installation to the normal installation condition Actions for NG results Toner sensor Is the receptor of the toner s
198. on Remarks ID MOTOR All of the black yellow magenta and cyan image drums must be removed BELT MOTOR All of the black yellow magenta and cyan image drums must be removed FUSER MOTOR REGIST MOTOR T1 HOPPING MOTOR FRONT MOTOR REGIST SHUTTER DUPLEX MOTOR DUPLEX CLUTCH T2 HOPPING MOTOR T2 FEED CLUTCH ID UP DOWN The top and front cover must be closed LV FAN TEST ID FAN TEST FRONT FAN TEST Note Display while ID UP DOWN is in progress EST ID UP DOWN Identifies the number of executions Display after holding down REGIST SHUTTER OK button MOTOR amp CLUTCH EST SHT Identifies the number of executions 5 MAINTENANCE MENUS 44346001TH Rev 1 100 Oki Data CONFIDENTIAL 5 3 2 5 Test printing The test printing is used for printing test patterns stored in the PU The controller stores the other patterns The test printing cannot be used to check print quality See chapter 7 for diagnosing problem print images 1 Enter the self diagnostic mode level 1 and until TEST PRINT appears on the upper display press or V A displays the next test option and V displays the preceding option Then press the OK button 2 A setting option applied only to test printing appears on the lower display Press or 7 until a target option appea
199. or Replace the low voltage power supply unit Life count of fuser unit Check the life count of the fuser unit by using the self diagnostic mode The fuser close to the new fuser unit smells some odors Check that no foreign material exists in fuser unit Check that no foreign materials such as paper are stuck inside of the fuser unit 2 4 Startup time of printer is long Check item 2 4 1 Fuser unit check Check operation Remove the foreign material Actions for NG results Halogen lamp Check that 100V is shown on the label on the rear of the fuser unit Replace the fuser unit 2 4 2 Option part check note Extension memory Reinstall the option part the extension memory and check operation Replace the option part SD memory card Reinstall the option part the SD memory card and check operation Replace the option part Note When the printer has a problem for example it does not start properly remove any CU options RAM and SD memory card and check for changes 44346001TH Rev 1 1517 Oki Data CONFIDENTIAL 8 Paper jam error numbers and locations The printer displays an error code and PAPER JAM or FACE UP STACKER ERROR on the second row of the operator panel when jammed with paper inside of it OPEN TOP COVER 39 PAPER JAM Error code Check messages on the operator panel and following the
200. or code 370 371 372 373 383 170 8 1 Two sided printing jam occurs immediately after the power is MUI GIS NP EN 170 7 TROUBLESHOOTING 8 2 Two sided printing jam occurs during taking in the paper INTO BIUTo 170 8 3 Two sided printing jam occurs the process of reversing 171 8 4 Two sided printing jam occurs during transporting paper iniside thie Duplex UN Mt 171 8 5 Paper is not supplied from the Duplex unit to the regist roller 171 9 Paper size error error code 400 172 9 1 Jam occurs when paper end is located near the IN1 sensor 172 10 ID unit Up Down error Service call 140 to 143 172 10 1 Error occurs during the Up movement of the ID 172 10 2 Error occurs during the Down movement of the ID unit 173 11 Fuser unit error error 170 to 177 173 11 1 Error occurs immediately after the power is turned 173 11 2 Error occurs approx 1 minute after the power is turned on 173 12 Motor fan error error code 122 127 128 918 051 174 12 1 The low voltage power supply fan does not rotate imme diately after the power is turned 174 12 3
201. or is issued it is not indicated on the operator panel Therefore it is necessary to perform forcible color registration correction in the self diagnostic mode Section 5 3 2 7 to check the error indication 44346001TH Rev 1 28 Oki Data CONFIDENTIAL Error checking methods and remedies The density correction test function among the other self diagnostic functions is employed to check errors Section 5 3 2 7 Remedies for different errors CALIBRATION ERR DENS SENSOR ERR Check 1 If the above indication appears check the connected state of the sensor cable If the connected state is found abnormal restore it to the normal state Check 2 Check to see whether the sensor surface is stained with toner paper dust or any other foreign matter If it is found stained wipe it clean If no problem was found by the checks 1 and 2 there is a problem with the circuit Replace each of the density sensor the CU PU board and the connector cable one by one and check that no error will occur again DENS SHUTTER ERR Check 3 Check to see whether the sensor shutter opens and closes normally by the MOTOR amp CLUTCH TEST of the self diagnostic function If the shutter operates imperfectly replace the shutter unit DENS ID ERR Check 4 Take out the ID units and examine them to see if the drum surface has any abnormal toner smudge Replace the LED head out of focus or replace any ID units with any ab nor
202. outlet may cause an electric Z Warning y 2 terminal Be sure to use the ground wire Ground wire 3 Inset the power plug into the power outlet Ready to Print will appear when the printer has started up completely Note error of code 126 171 175 177 or 320 may occur if the printer is turned on when it is cold In such a case turn off the printer wait for a while and turn it on again 44346001TH Rev 1 41 Oki Data CONFIDENTIAL 3 INSTALLATION Turning off the power No use for a long time Note Turning off the power without taking proper shutdown steps may damage and Advise the user to unplug the power cord if the printer will not be used for a long time disable the printer Be sure to follow the steps below such as during long vacations or travel In addition instruct the user to attach the stopper 1 Check that CMYK or ONLINE is displayed on the operator panel If the printer is release to the fuser unit in sleep mode press the POWER SAVE RESTORE button to make CMYK or ONLINE displayed Note Before disconnecting the ground terminal disconnect the power plug from the power outlet 2 P th butt tedl il Sh 2 lass e 99 until Shutdown mend appears Note This printer does not cause any malfunction even if the power plug is disconnected for a long time four weeks or longer Unw
203. own in diagram 2 apply force in 3 Unlatch two portions A with a flat blade screwdriver the direction of the arrow to unlatch the portion A and then the portion B to detach 4 Unlatch three portions B to slide the rear cover 2 in the direction of the arrow C to the LED assembly CD 3 Turning the LED assembly springs 2 clockwise detach it detach it Top cover Latch A Diagram 2 Latches A 44346001TH Rev 1 63 Oki Data CONFIDENTIAL 4 REPLACEMENT OF PARTS 4 2 8 Image drum fan and ZHJ board 4 2 9 CU PU PCB and low voltage power supply 1 Remove the left side cover Warn ng Electric shock hazard 2 Remove the silver colored screw D and the two silver colored screws to detach the image drum fan 9 When replacing the low voltage power supply electric shock may occur Wear insulated gloves or be careful not to touch the conductors or terminals of the power supply directly After the AC cord is unplugged the capacitor may take about one minute to discharge completely or due to PCB breakdown could not discharge Use caution about electric shock 3 Remove the silver colored screw 4 and unlatch five portions to detach the ZHJ board 5 1 Remove the right side cover 2 Remove the four silver colored screws 1 and unlatch and remove the plate shield assembly 2 Remove all the CU PU board cables Remove the three silver colored screws 3
204. pen the multi purpose tray and also the paper supporter Do not allow the level of paper to pass the v mark of the paper guide 530 sheets of 70 kg paper 5 Hold the paper with the paper guide Turn th ize dial to the size of th loaded 6 Turn the paper size dial to the size of the paper lo Paper loading anent tion 7 Insert the paper cassette back into the printer VIVFIN INA BLT 2 Move the manual feed guide to the paper size Place the print side facing down 3 Align the edges of the paper stack 44346001TH Rev 1 39 Oki Data CONFIDENTIAL 3 INSTALLATION 4 Insert the paper print face up along the manual feed guide straight as far as it will Storing Quick Guide go Stick a bag for Quick Guide on the printer to store Quick Guide 1 Remove double faced tapes two places from the back of the bag Insert the paper print face up straight as far as it will go Double faced tape Note allow the level of paper to pass the 57 mark of the paper guide 100 of 70 kgipaper or envelopes 2 Stick the bag for Quick Guide on the printer Quick Guide Set button 5 Press the set button Bag for Quick Guide Note Stick the bag to a place not to block the vents on the printer 44346001TH Rev 1 40 Oki Data CONFIDENTIAL 3 5 2 Connection of the power cable Power supply conditions Observe the fo
205. per black paper 44346001TH Rev 1 60 4 OF PARTS Oki Data CONFIDENTIAL 4 2 3 Left side cover 4 2 2 Fuser unit 1 Open the top cover 1 Open the top cover 2 Remove the two silver colored screws D 3 Unlatch and detach the left side cover 2 2 Pull the blue fuser unit lock lever in the direction of the arrow and detach the fuser unit Fuser unit lock lever blue Fuser unit lock lever blue Feeder unit 61 44346001TH Rev 1 4 PARTS Oki Data CONFIDENTIAL 4 2 5 Face up tray 4 2 4 Right side cover 1 Open the face up tray D in the direction of the arrow and warping it disengage two portions to detach the face up tray Remove the two black screws 5 and one silver colored screw Unlatch two portions A and B to detach the right side cover 7 Loosen the screw 2 to remove the memory cover 9 Open the MPT assembly 4 Remove the cassette assembly Remove the interface cover D Open the top cover vere 62 44346001TH Rev 1 Oki Data CONFIDENTIAL 4 REPLACEMENT OF PARTS 4 2 6 Rear cover 4 2 7 LED assembly and LED assembly springs 1 Remove the left side cover and the right side cover 1 Open the top cover 2 Remove the three silver colored screws D 2 Remove the cables of the LED assembly As sh
206. per end is located near the IN1 sensor Check item Check operation 9 1 1 Check paper feed condition Actions for NG results Multifeed of papers Open the front cover and check if multifeed of papers occurs or not If the multifeed occurs again after the jammed paper is removed replace the flap of the tray in use Paper size Does the paper size specified for print match the paper size of paper stuck in the tray Change the specified paper size or size of paper inside the tray Hopping sensor Check if shape and movement of the sensor levers have any abnormality or not Replace the sensor lever with the good sensor lever 7 5 2 10 ID unit Up Down error Service call 142 10 1 Error occurs during the Up movement of the ID unit Check item 10 1 1 Check the mech Check operation anical load during the Up movement 7 TROUBLESHOOTING Actions for NG results Mechanical load during installation and removal of the ID unit Check if abnormal heavy load is applied when removing the ID unit IReplace the ID unit or replace the right left side plate If any attempt of using new ID unit as a trial is going to be made be sure to use the System Maintenance Menu FUSE KEEP MODE Greasing to the right and left Up Down link levers Check if the slant surface of the link lever is coated by grease or not Apply grease Assembled condition of the
207. perature Ambient temperature and OK humidity display 5 dien n Voltage display during printing 1 5 Toner sensor Waste toner sensor RFID internal noise motor Error detail SWITCH SCAN MOTOR amp CLUTCH TEST TEST PRINT REG ADJUST TEST DENS ADJ TEST CONSUMABLE STATUS PRINTER STATUS FACTORY MODE SET SENSOR SETTING LED HEAD DATA NVRAM PARAMETER 44346001TH Rev 1 93 Oki Data CONFIDENTIAL 1 Menu option switching LEVELO Holding down lt or ONLINE or momentarily pressing A or Wswitches between the options in shaded areas XXXXX A or V is used to switch between the options in non shaded areas XXXXX Holding down 2 restores the display that selects an option held down for two Voltage display during printing Transfer TR voltage 1 1 Transfer TR voltage 2 1 Charge CH voltage Supply SB voltage Development DB voltage Environment level After time based adjustment Before time based adjustment Time based correction value Vtr3 seconds Engine status display Heater temperature Ambient temperature and humidity Setting table Transfer voltage ONLINE held down for two seconds Transfer off voltage and belt Error detail temperature Appropriate display such as error code display Side thermistor RFID internal noise Motor control
208. plex Input Code nnnnnn CHECK UNDER BELT ERRCODE PAPER JAM Indicates a paper jam occurred near the duplex unit Error 372 Duplex Misfeed REPLACE IMAGE DRUM UNIT 353 DRUM UNIT LIFE Notifies the end of the life of an image drum an alarm Cover opening and closing puts the printer into a warning state Operator panel display CHECK TONER CARTRIDGE ERRCODE COLOR IMPROPER CARTRIDGE LOCK POSITION CHECK IMAGE DRUM UNIT 343 DRUM UNIT MISSING 7 TROUBLESHOOTING Code Description nnnnnn Indicates the lever of a toner cartridge is not locked Error 544 Y Error 545 M Error 546 C Error 547 Indicates an image drum is not properly installed REPLACE IMAGE DRUM UNIT 563 DRUM UNIT LIFE Notifies the end of the life of an image drum an alarm This display is provided until the image drum is replaced CHECK FUSER ERRCODE FUSER MISSING Indicates the fuser is not properly installed The error may occur when the printer is not more than 0 C When then the temperature of the printer has risen turn off and on the printer REPLACE FUSER ERRCODE FUSER LIFE REPLACE BELT ERRCODE BELT LIFE Notifies the end of the life of the fuser This is an error that indicates a counter shows the end of the fuser life is reached The printer stops printing with the error Cover opening and closing puts the printer into a warning state Notifies the end of t
209. power cord Avoid many loads on one electrical outlet Do not connect the printer to the same power outlet shared by other electric appliances Especially if the printer is connected to the same power outlet in conjunction with an air conditioner copy machine or shredder electric noise may cause false operation of the printer If it is inevitable to connect them to the same power outlet use a commercial noise filter or noise cut transformer Use the power cord that is supplied with this printer and insert it directly into an outlet For this printer do not use a power cord provided for any other product Do not use an extension cord If it is inevitable to use an extension cord use one with rating of 15A or more Use of an extension cord may hinder the printer from operating normally because of an AC voltage drop Do not turn off the power or disconnect the power plug while the printer is printing If the printer is going to be placed out of use for an extended period of time due to a long spell of holidays or travel unplug the power cord Do not use the supplied power cord for other products About the connections of the power cord and the ground wire the user should be given thorough explanation by referred to the user s manual 3 INSTALLATION Connecting the power cord Note Ensure that the power switch is OFF O 1 Insert the power cord into the printer 2 Connect the ground wire to a ground terminal of a power
210. ppears TONER SENSOR ENABLE 3 A setting be selected on the lower display by pressing the OK button displays the next setting and Wdisplays the preceding setting 4 Hold down the OK button for three seconds with the display showing the setting to set The setting is stored in the EEPROM The state for step 2 is restored 5 Repeat steps 2 through 4 when necessary 6 Press 2 to end setting the option except where not in step 4 the state for step 1 is restored Behavior Function Display Settings ENABLE DISABLE TONER SENSOR Enables or disables the toner sensor operation Performs detection Does not perform detection ENABLE DISABLE BELT UNIT CHECK Enables or disables the belt installation checking operation Performs checking Does not perform checking Display ID UNIT CHECK Settings ENABLE Behavior Performs checking DISABLE Does not perform checking 5 MAINTENANCE MENUS Function Enables or disables the image drum installation checking operation UP DOWN SENSOR ENABLE Performs detection DISABLE Does not perform detection Enables or disables the image drum up down sensor operation REG ADJUST ERROR DRUM OVER LIFE ENABLE Has the printer to pause DISABLE STOP Does not have the printer to pause Does not extend life CONTINUANCE Extends life En
211. pported on a country basis for Fatal errors SERVICE CALL ERRCODE ERROR SERVICE CALL ERRCODE ERROR Indicates the printer has a fatal error Refer to Service Calls List for details No languages are supported a country basis for Fatal errors Indicates the printer has a fatal error Refer to Service Calls List for details No languages are supported a country basis for Fatal errors SHUTDOWN Off Off ndicates the printer completed its shutdown processing Error POWER OFF ON ERRCODE ERROR nnnnnnnn nnnnnnnn nnnnnnnn POWER OFF ON Y ERRCODE DOWNLOAD ERROR Indicates the printer has a fatal error Refer to the service call errors list for details Detail information about the error is identified by nnnnnnnn No languages are supported on a country basis for Fatal errors A failure of media table downloading to the PU 44346001TH Rev 1 141 Oki Data CONFIDENTIAL Table 7 1 2 Service call errors list Causes Display POWER OFF ON CPU 002 ERROR Exception 006 009 011 ERROR Error detail Is the error display provided again Actions Remove any RAM DIMM and turn off and on the printer Replace the CU PU board Reinstall the RAM DIMM Display SERVICE CALL 042 ERROR 043 ERROR 045 ERROR Causes Flash memory file system error Error detail Accessing t
212. print occurs in a high density print area Increase the setting when faded print occurs SMR SETTING Corrects print variations that occur due to temperature and humidity environment print density or print frequency variation Change the setting when an uneven print quality occurs BG SETTING Corrects print variations that occur due to temperature and humidity environment print density or print frequency variation Change the setting when a dark background occurs 44346001TH Rev 1 927 Oki Data CONFIDENTIAL 5 3 2 Self diagnostic mode This section describes LEVEL 0 and LEVEL 1 5 3 2 1 Operator Panel The following operational description on the self diagnostic is premised on the following operator panel layout 653091 ___ 330dn__ 1 Menu option switching Self diagnostic mode layout entire 5 MAINTENANCE MENUS Only while displayed as shown a shaded area the level of the self diagnostic mode can be switched A or W is used to switch to the option in a non shaded area XXXXX POWER ON A and V held down until System Maintenance menu appears Then ENGINE DIAG MODE No buttons pressed Normal operation mode selected and OK pressed LEVELO engine status A and ONLINE held EVEL1 ENGINE DIAG MODE XX XX display down in combination Engine status display for three seconds Heater tem
213. printer is left unaccessed Check item 1 2 1 Operator panel di Check operation splay does not change Actions for NG results Operator panel display The display COMMUNICATION ERROR persists Replace the CU PU board 44346001TH Rev 1 149 Oki Data CONFIDENTIAL 1 3 Error message display related to operator panel Check item 1 3 1 Error message Check operation Actions for NG results Error message 1 4 RAM CHECK or IN Check item 1 4 1 Operator panel di Check detail in the error messages list ITIALIZING persists Check operation splay freezes Follow instructions Actions for NG results Operator panel display RAM CHECK or INITIALIZING persists Remove an option RAM and SD card and perform checking Replace the CU PU board to address a NG result 7 5 2 2 Problem operation after printer is turned on 2 1 No operations start Check item 2 1 1 Power supply per Check operation iphery check 7 TROUBLESHOOTING Actions for NG results AC power supplied to printer Check the AC power supply voltage Supply AC power 5V and 24V power supplied to CU PU board Check the power supply by using the CU PU board POWER connector 10 Pins 7 8 and 9 24V Pins 1 2 and 3 5V Pins 4 5 and 6 OVL Pins 10 11 and 12 OVP 2 1 2 Connection line check Replace the low vol
214. r closing of the face up stacker The above refers to the simplex printing operation of the printers and the following explains the duplex printing operation During duplex printing paper which firstly passes the fuser unit after its backside is printed is sucked into the duplex unit by the separator DUP After entering the paper reverse transport path the paper is carried from there to the inside of the duplex unit by the inverting operation of the reverse roller After passed through the duplex unit by the transport roller that is located on the transport path inside the duplex unit the paper is fed along the paper feed route of the duplex unit and then arrives the route for paper feeding from a tray From here on the same operation as that of simplex printing of paper fed from the tray takes place Fuser unit Top cover Paper exit Face up stacker Front cover Paper cassette Second tray unit option 44346001TH Rev 1 20 Oki Data CONFIDENTIAL 1 Paper fed from 1st Tray 1 As illustrated Figure 2 1 after the paper feed motor starts running clockwise and the 1st clutch comes ON the paper is fed from the 1st Tray After causing the IN sensor to come ON the paper is further carried over a certain distance to finally hit the registration roller This corrects skew of the paper It causes the registration clutch to come ON and has the registration roller carry the paper
215. r develops color this status warning Varies On reflection rate check error BELT REFLEX The printer has the error in no user ERROR environments because when it is in the Shipping mode and the PU firmware detects this status the PU firmware provides no notice to the CU firmware Varies A density adjustment shutter error 2 DENSITY SHUTTER The printer has the error in no user ERROR2 environments because when it is in the Shipping mode and the PU firmware detects this status the PU firmware provides no notice to the CU firmware DENSITY BLACK SENSOR ERROR Varies Varies A density adjustment black sensor error The printer has the error in no user environments because when it is in the Shipping mode and the PU firmware detects this status the PU firmware provides no notice to the CU firmware 44346001TH Rev 1 132 Oki Data CONFIDENTIAL 7 TROUBLESHOOTING Panel display identi fies that no display is Panel display identi Solution fies that no display is Solution provided 9eCOLOR 6 IMAGE DRUM SMEAR ERROR COLOR LOW DENSITY ERROR Varies Varies Varies A density adjustment image drum error 2 The printer has the error when detecting a density problem due to an LED head being out of focus extremely dirty The printer has the error in no user environments because
216. r roller and the paper and the toner is attracted to the paper surface from the OPC drum surface OPC drum Transport belt Transfer roller 44346001TH Rev 1 17 Oki Data CONFIDENTIAL 6 Fusing The toner image transferred on the paper is fused on the paper by heat and pressure when the paper passes through the heat roller and the backup roller unit consists of a backup roller a pat and a fuse belt The heat roller is heated by 800W and 300W internal halogen lamps and the backup roller has no internal halogen lamps and is heated by heat transferred from the heat roller The fuser temperature is controlled according to the temperature that is detected with the thermistor not contacting to the heat roller surface The temperature detected with the other thermistor that is frictionally sliding against the backup roller surface is used to control the fuser temperature under designated conditions There is also a thermostat for safety purposes When the heat roller temperature rises above a certain temperature the thermostat is open and voltage supply to the heater is cut off The backup roller unit is pressed against the heater by the press spring on both sides Thermostat ER Thermistor Paper transfer direction Paper Heat roller Backup roller Pat Fuser belt Thermistor 2 DESCRIPTION OF OPERATION 7 Drum cleaning Unfixed toner remaining on the OPC drum is removed by the drum cleaning
217. re is fall of throughput OFF Sets conventional fixing control Category SECU RITY MENU Option JOB LIMITA TION Settings OFF ENCRYPTED JOB 5 MAINTENANCE MENUS Description Sets whether to accept or discard data except encrypted secure print data The printer displays this message with an SD memory card installed C530 C330 MAKE SECURE SD M EXECUTE Enables the encryption function for data to store an SD memory card This option turns on cipher key generation and encryption function security mode information and initializes the SD memory card The printer displays this message with the SD memory card installed and the secure SD card function disabled MAKE NORMAL SD M EXECUTE Disables the encryption function for data to store an SD memory card This option turns off cipher key deletion and encryption function security mode information and initializes the SD card The printer displays this message with the SD memory card installed and the secure SD card function enabled RESET CIPHER KEY EXECUTE Enables the encryption function and re generates a cipher key with use of an SD memory card With this processing all data that is in the SD memory card is made unrestorable The printer displays this message with the SD memory card installed and the secure SD card function enabled 44346001TH Rev 1 116 Oki Data CONFIDE
218. re of the connection of the fan Replace the CU PU board Connect the fan properly Replace the CU PU board SERVICE CALL 104 ERROR An engine EEPROM read write error was detected Does the error occur again Turn off and on the printer Replace the CU PU board SERVICE CALL 123 ERROR Ambient humidity error or non connection of humidity sensor Is the cable from the CU PU board to the toner sensor board connected properly Re connect it properly Replace the toner sensor board SERVICE CALL 106 ERROR Engine control logic error Does the error occur again Turn off and on the printer Replace the CU PU board SERVICE CALL 124 ERROR Ambient temperature error Is the cable from the CU PU board to the toner sensor board connected properly Re connect it properly Replace the toner sensor board SERVICE CALL 112 ERROR SERVICE CALL 121 ERROR The 2nd tray for a model different from the printer was detected High voltage power supply interface error Is the 2nd tray for the printer installed Is the cable between the CU PU board and the high voltage power unit connected properly Is a contact faulty Install proper 2nd tray Reconnect it properly Check the high voltage line for no poor connection Replace the high voltage power supply SERVICE CALL 128 ERROR 05 Image drum fan error Is t
219. right and left Up Down link levers Check if any part exists or not in the vicinity of link lever that hampers movement of the link lever Assemble them correctly 10 1 2 Up Down mechanism Assembled condition of the peripheral mechanism of the link lever Is the mechanism assembled so that the link lever is connected to the driving gear Assemble them correctly Right and left link levers Check if the link lever is set in the correct position that enables the specified engagement of gears Check if the link lever is set in the wrong position that results in the wrong engagement of gears by several teeth Assemble them correctly 44346001TH Rev 1 172 Oki Data CONFIDENTIAL Check item 10 1 3 Sensor check Check operation Actions for NG results Up Down sensor lever unified structure with the left link lever Check if shape and movement of the sensor levers have any abnormality or not Replace the left link lever Up Down sensor Confirm that the sensor signals are normally detected by using the SWITCH SCAN function of the self diagnostic mode Check if the SCAN state changes or not when the incoming light is interrupted passed by using a piece of paper or the like for the transparent type sensor 10 2 Error occurs during the Down movement of the ID unit Check item 10 2 1 Check the mech Check operation anical load dur
220. rinters and Other Hardware Printers and Faxes For Windows Server 2003 select Start Printers and Faxes For Windows 2000 select Start Settings Printers Right click the C530 PS icon and select Properties Click Get printer information in Installable Options on the Device Settings tab and click Setup or Obtain printer information For USB connection manually specify Installed for SD Memory Click OK 44346001TH Rev 1 50 Oki Data CONFIDENTIAL For Windows PCL PCL XPS Printer Driver For Windows Vista select Start Control Panel and click Printers For Windows XP select Start Control Panel Printers and Other Hardware Printers and Faxes For Windows Server 2003 select Start Printers and Faxes For Windows 2000 select Start Settings Printers Right click the C530 is PCL or PCL XPS which is a type of the printer driver icon and select Properties Select Obtain printer information on the Device Options tab For USB connection check the SD Memory Card checkbox manually Click OK For Macintosh 3 INSTALLATION In Macintosh when options are added before installation of the printer driver device in formation can be automatically obtained When options are added after installation of the printer driver make setting of options according to the following steps Network
221. ror for or data cannot be read from the EEPROM of a board to remove follow the following procedure to perform operation by using Maintenance Utility after the board is replaced with a new one 1 Serial number setting Maintenance Utility Operating Manual section 2 4 1 1 10 3 A SAP serial number is assigned to the printer The SAP serial number is at the top of the serial number label of the printer consisting of a total of 12 characters two characters that indicates a production place two characters that indicates a month and year six characters that indicates a manufacture number sequence number and two characters that indicates a revision number Select PU Serial Number under Select printer serial number and Display the serial number only under Display mode Do not enter the CU serial number The PU serial number is 10 characters a two character revision number excluded from the 12 character SAP serial number Make settings in the window for the serial number information setting described in section 2 4 1 1 10 3 in section 2 4 1 1 10 about board setting functionality To specify a PU serial number in the PU serial number setting window enter an 11 character number with the first character a single byte zero 0 note a read PU serial number is 10 characters i e a 10 character number prefixed with a single byte zero 0 such as the number shown in the following image excluding the revision number two d
222. rs A displays the next option and V displays the preceding option Then press the OK button Go to step 5 when the options do not need to be set left set to their defaults 3 The setting option and its setting appear on the upper and lower displays respectively Pressing displays the next setting and pressing V displays the preceding setting the setting last displayed is applied Press lt to accept the setting and return to step 2 Repeat step 3 when necessary EST PATTERN Display PRINT EXECUTE Settings 5 MAINTENANCE MENUS Function Starts printing with the press of OK button and ends printing with the press of the CANCEL button TEST PATTERN 0 Prints a blank page 1 to 7 See the next section pattern printing 8 10 15 Each print a blank page TEST CASSETTE Selects a paper source TRAY2 is not displayed when the tray 2 is not installed Sets the number of test copies to print ON OFF Selects color or monochrome printing ON and OFF are provided for each color when the setting ON is specified DUPLEX 2 PAGES STACK OFF 1PAGES STACK Performs duplex printing using a two pages layout Selects turning off duplex printing Performs duplex printing using a one page stack layout A default is in a shaded area Set settings are enabled only in this test mode not written into the EEPROM Moves its input digit wi
223. rtificate 7 5 4 4 1 The printer IP address has been changed If the printer IP address is different from the IP address used during creation of a CSR in trying to install a certificate an error occurs and installation of a certificate is not performed If a change was made to the setting of printer IP address only no error will occur after the IP address is changed to the original one Solution Reset the IP address of the printer to the IP address used during creation of a CSR and then install a certificate Note Do not change any printer setting while a creation process of a certificate of a certifying authority is in progress during a period from creation of a CSR to installation of a certificate If any printer setting is changed the issued certificate becomes invalid necessitating resetting from the beginning If printer setting is changed after a certificate is obtained Security warning is displayed on the Web browser If the IP address of the printer is changed the certificate becomes invalid Pay certificates of certifying authorities may require some charge for reissuance For details contact certifying authorities 44346001TH Rev 1 194 Oki Data CONFIDENTIAL 7 5 4 4 2 The network card has been initialized If the network card is initialized the factory default while a creation process of a certificate of a certifying authority is in progress during a period from creation of a CSR to installation
224. s and the Web page can be used for browsing or changing printer settings with no problems Several restrictions are imposed when Internet Explore 7 is used This is because security restrictions of IE7 have become more severe then ever 7 5 4 6 1 Warning indication when SSL is enabled for self signed certificates If SSL is enabled for self signed certificates the window shown below appears in an attempt to access the Web page and the Web page will not be displayed CSI CIL Administrator Login Printer namo OKI C30 040609 9 Se A Q me 1P Address 292 168 100 100 Port9100 MAC Address 00 90 87 84 96 09 rm o o Printer Locotion Printer Serial Number 467003563 NetWare e 52175 RNS RED GOOD HA Printer Asset Number T PEOIA IAY ARENDE TANE ET TII Contact name at e Ct Ci Wb HAOR ME UOCE EMG Ways MUR NetBEUL e ver a memg Web page displayed after Continue browsing this site not recommended is clicked T reo rua Web display when SSL is enabled for self signed certificates 44346001TH Rev 1 198 Oki Data CONFIDENTIAL 7 6 Fuse check If any of the following errors occurs check relevant fuses on the CU control board the PU control board and the high voltage power supply board Fuse Name C530 C330 Fuse Errors Error Description Service c
225. s properly connected to the operator panel board CN1 connector Check for half connection or skew insertion Re insert the cord properly FFC connecting CU PU board and operator panel board Check for breakdown with a tester Visually check for sheathing removal Replace the FFC with proper one 1 1 3 Power supply periphery check AC power supplied to printer Check the AC power supply voltage Supply AC power 5V power supplied to CU PU board Check the 5V power supply by using the pins 1 2 and 3 of the CU PU board POWER connector 10 Replace the low voltage power supply 3 3V power supply to operator panel board Check 3 3V power supply by using the pin 7 of the CU PU board CN1 connector 19 Replace the CU PU board 1 1 5 LSI operation check Interface signals from CU PU board to operator panel board Check that signals are output to the CU PU board OPE connector 17 Pin 6 Transmission data CY PU board transmission Pin 8 CLR Signals are always output when the above is proper Replace the CU PU board Interface signals from operator board to CU PU board Check that signals are output to the CU PU board OPE connector 17 Pin 5 Reception data CU PU board reception Signals are always output when the above is 1 2 PLEASE WAIT proper Replace the operator panel board The display changes to COMMUNICATION ERROR when
226. screws 4 and unlatch the frame MPT side 5 to remove it Remove the two silver colored screws 6 to detach the front fan 7 Remove the four silver colored screws 8 and the FG screw to remove the plate support 0 the AC inlet 1 the shaft 3 and the switch 12 Remove the four silver colored screws 5 to detach the image drum motor 6 3 3 Remove the screw to detach the cover open switch Note Observe the orientation to attach the low voltage fan 6 sure of the AC input voltage setting to attach the low voltage power supply 100V short plug to connector CN6 230V Attach no short plug to connector CN6 The low voltage power supply 3 and the AC inlet assembly 5 should be replaced combined they have been qualified to a safety standard combined The number of screws varies depending on the fusing motor Three 43963301 Sanyo Aw Four 43070601 Nidec 4 AE While removing or installing FAN 9 do not press impeller of the FAN 9 In case of the impeller unfastened by mistake do not reuse it and install a new FAN 44346001TH Rev 1 69 Oki Data CONFIDENTIAL 4 2 16 High voltage power supply board 1 Remove the right side cover and the CU PU PCB 2 Remove the four silver colored screws to remove the film PUCU board and the plate board S 3 Remove the two silver colored scre
227. se cut circuit CU PU board Upon completion of the system connection check turn off the power once and back on The check if the error occurs or not Replace the CU PU board 44346001TH Rev 1 177 Oki Data CONFIDENTIAL 7 5 2 18 Humidity sensor error error code 123 18 1 Humidity sensor error Check item 18 1 1 Check the syste Check operation m connection Actions for NG results Connection to the CU PU board and board to the toner sensor Check if the 16 conductor FFC is connected to the SSNS connector 17 of the CU PU board normally Check if the 16 conductor FFC is connected to the SSNS connector 9 of the toner sensor board normally Re connect the cable normally CU PU board and the toner sensor board FFC connecting the Check for open circuit with VOM Check that peeling off of sheath does not occur in any cables by visual inspection Replace the FFC with the normal FFC Check item Check operation 18 1 2 Environment condition 7 TROUBLESHOOTING Actions for NG results Sharp change of environment condition Is the environment condition changed sharply from a low temperature environment to a high environment condition within a short time Example is such a case that a printer is moved from storage condition of a cold area in winter to an office environment Leave a printer for around one hour in
228. ss the OK button Auto density adjustment starts 44346001TH Rev 1 114 Oki Data CONFIDENTIAL 5 6 Printer ADMIN MENU To display ADMIN MENU turn on the printer while holding down the OK button Memo Displaying ADMIN MENU requires entry of a password The password defaults Category ADMIN MENU to six as aaaaaa Option ENTER PASSWORD Settings kk kk kk kkk kkk Description Enters a password for entry to ADMIN MENU The password defaults to six as aaaaaa The password should be six to 12 numbers or lower case characters C530 C330 ALL CATEGORY ENABLE DISABLE Sets whether to enable or disable all the categories of USER MENU DISABLE Does not display USER MENU except PRINT JOBS MENU PRINT JOBS MENU ENABLE DISABLE Sets whether to enable or disable the PRINT JOBS MENU category DISABLE Does not display PRINT JOBS MENU INFORMA TION MENU SHUTDOWN MENU ENABLE DISABLE ENABLE DISABLE Sets whether to enable or disable the INFORMATION MENU category DISABLE Does not display INFORMATION MENU through USER MENU Sets whether to enable or disable the SHUTDOWN MENU category DISABLE Does not display SHUTDOWN MENU through USER MENU PRINT MENU ENABLE DISABLE Sets whether to enable or disable the PRINT MENU category DISABLE Does not display the PRINT MENU category through USER MENU Category
229. stalled C530 C330 SD CARD ERASE EXECUTE Completely erases the information in an SD memory card This option should be operated for example before disposal of the SD memory card This processing needs approximately 30 seconds when the size of the SD memory card is 16 GB The printer displays the option with the SD memory card installed INITIAL LOCK YES NO Sets whether to enable or disable SD memory card and flash memory initialization YES Disables changes that involve initialization This setting does not display FILE SYS MAINTE1 NO Enables initialization LAN GUAGE MENU LANG INITIALIZE EXECUTE Initializes the message file in flash memory PS MENU L1TRAY 2 Sets the type the tray selection number CHANGE PASS WORD NEW PASSWORD Sets new password for entry to ADMIN MENU The password should be set to six to 12 numbers or lower case characters VERIFY PASSWORD kkk kkk kk kk kk Enters for verification the password set for NEW PASSWORD 44346001TH Rev 1 117 Oki Data CONFIDENTIAL 6 PERIODIC MAINTENANCE 61 6 2 LED lens array cleaning 2 24 2 6 3 Pick up roller cleaning n mter ry 6 4 Pinter internal cleaning seen 6 PERIODIC MAINTENANCE Oki Data
230. sults Paper feed motor drive cable Remove the jammed paper Sheet Receive of the multipurpose tray Confirm that the Sheet Receive has moved up normally Confirm that the support spindle and spring of the Sheet Receive have been installed in the specified positions normally Correct Check operation b 2 4 Check the system connection Check the connection condition of the cable Check if the connector is connected in the half way only or not and check if the connector is inserted in a slanted angle or not Check also that cables are assembled without any abnormality 7 TROUBLESHOOTING Actions for NG results Replace the cable with the good cable that normalizes the connection condition installation of the above parts So that the Sheet Receive moves up to the specified position normally Paper feed motor drive cable 5 2 2 Check condition of the mechanical parts Paper feed motor IN sensor and WR sensor lever check Check the sensor lever shapes and operations for any problem Replace the sensor lever s with proper one s Front cover Confirm that the locks in the right and left of the front cover are locked normally Replace the font cover assembly Check the feed roller and the pickup roller Check if any foreign materials such as paper dust on the surface of the feed roller or of the pickup roller or not Remove the foreign material Chec
231. t boards and units Maintenance Tool Phillips screwdriver with magnetic tip No 2 200 Table 4 1 1 Maintenance Tools Quantity 3 to 5 mm Screws Remarks Maintenance Tool Notebook r personal computer with Maintenance Utility software Screwdriver No 3 100 installed Table 4 1 2 Maintenance Tools Quantity 4 REPLACEMENT OF PARTS Table 4 1 2 shows the tools necessary to use Maintenance Utility software Remarks See section 5 2 for Maintenance Utility Screwdriver No 5 200 USB cable Digital multimeter Pliers Handy vacuum cleaner toner vacuum See note E ring pliers E shaped ring removal Note Use a toner vacuum Using a general purpose vacuum may cause fire Ethernet cable crossover cable 44346001TH Rev 1 59 Oki Data CONFIDENTIAL 4 REPLACEMENT OF PARTS 4 2 Part replacement procedure This section describes the procedure for replacing the parts and assemblies shown in the disassembly diagrams below 4 2 1 Belt unit 1 Open the top cover 3 Turn the two blue lock handles of the belt unit in the direction of the arrows gt and holding the unit by the blue handle detach the unit Lock lever blue 2 Remove the image drum unit D top cover Note Cover the removed image drum cartridges with a piece of black pa
232. t tray 162 3 2 Jam occurs immediately after the paper feed is started 1st tray 162 4 Feed jam error 380 163 4 1 Jam occurs immediately after the power is turned 163 4 2 Jam occurs immediately after the paper feed is started 164 5 Paper feed jam error code 390 Multipurpose 164 5 1 Jam occurs immediately after the power is turned on cie ttt Riek et Poches 164 5 2 Jam occurs immediately after paper feed is started Multipurpose tray eie eene e 165 6 Paper running jam error code 381 166 6 1 Jam occurs immediately after the power is turned on 166 6 2 Jam occurs immediately after a paper is taken into printer 166 6 3 Jam occurs in the middle of paper running path 167 6 4 Jam occurs immediately after paper has reached the fuser 168 7 Paper unloading jam error code 382 168 7 1 Paper unloading jam occurs immediately after the power is tumed c 168 7 2 Paper unloading jam occurs after paper is taken into printer 169 7 3 Paper unloading jam occurs in the middle of paper running path 169 8 Two sided printing jam err
233. tage power supply Operator panel connection Check the same as 1 1 The printer does not operate unless the operator panel is detected and operated 2 2 Abnormal sound is heard Check item 2 2 1 Motor step losing Check operation check driver problem Follow 1 1 Actions for NG results Each motor s operation By using the self diagnostic mode check each motor for proper operation by whether the motor is loaded or not The motor beeps when improper Replace the CU PU board Motor cords Check the wiring for each motor as follows Visually check for or check for with a tester short circuiting Remove the motor cord from the board side and the resistance between each pin on the side of the cord and the frame ground Replace the motor cord Re assemble parts properly 44346001TH Rev 1 150 Oki Data CONFIDENTIAL Check item Check operation 2 2 2 Motor step losing check consumable load problem Operating conditions of the respective motors Check if operations of the respective motors are normal or not by using the self diagnostic mode Check if any load exists or not Buzzer sound when an error occurs Actions for NG results Replace the corresponding consumable item If any attempt of using new part as a trial is going to be made be sure to use the System Maintenance Menu FUSE KEEP MODE 7 TROUBLESHOOTING
234. terclockwise the eject rollers and the heat roller start rotating and printed paper is ejected with its face down Face up ejection Face up ejection is available when the face up tray is open In that state the separator FU is fixed in the direction illustrated in Figure 2 6 and the face up tray detection sensor is disabled As the fuser motor runs clockwise the eject rollers and the heat roller start rotating and printed paper is ejected with its face up When face up ejection is enabled duplex printing is not available 2 DESCRIPTION OF OPERATION Eject roller drive Face up tray detection sensor C Fuser unit Heat roller drive Fuser motor counterclockwise Figure 2 5 Face up tray Eject roller drive detection sensor Fuser unit Heat roller drive Separator FU Fuser motor clockwise Figure 2 6 44346001TH Rev 1 23 Oki Data CONFIDENTIAL 6 Duplex printing system paper flipping and returning to the paper feed route 1 In a certain period of time after the fuser motor starts running counterclockwise and the rear end of paper being fed passes the eject sensor the fuser motor starts running clockwise It changes from the state shown in Figure 2 7 to the state shown in Figure 2 8 2 As a result of that the eject rollers start rotating in the reverse direction and the paper is flipped and carried to the duplex unit 3 When the duple
235. ters The manual has been prepared for use by the maintenance personnel For how to operate the C330dn and C530dn printers refer to the corresponding user s manual These printer names may be given as follows in this manual C330dn C330 C530dn gt C530 Note The contents of this manual are subject to changes without prior notice Despite that exhaustive efforts were made in preparing the manual to make it accurate it still may contain errors Oki Data will not hold itself liable for any damage that results or is claimed to have resulted from repairs adjustment or modifications of the printers conducted by the users using this manual The parts employed in the C330dn and C530dn printers are so delicate that they may be damaged if not treated properly Oki Data Corporation highly recommends that the maintenance of the printers is undertaken by ODC s registered maintenance personnel Work after eliminating static electricity 44346001TH Rev 1 3 Oki Data CONFIDENTIAL CONTENTS CONTENTS 6 4 REPLACEMENT OF PARTS 57 121 5ystermi COnfIg 7 4 1 Notes on replacement 4 00 58 1 2 ted Rc A ee ee 9 4 2 Part replacement 60 1 9 ODHOD Se T8 10 posce a
236. tes the printer ran out of toner When temporally recovered by cover opening and closing during a toner empty error the printer develops this status warning COLOR Replace the belt unit to a new one Replace the cartridge of the toner to a new one ORDER IMAGE DRUM UNIT Varies Off Indicates an image drum is near the end of its life The printer can still perform printing until causing an image drum life error With ADMIN MENU CONFIG MENU NEARLIFE LED set to DISABLE the attention LED is not lighting 44346001TH Rev 1 131 Oki Data CONFIDENTIAL Panel display identi fies that no display is provided COLOR REPLACE TONER Indicates the printer ran out of toner Having no print data the printer develops this status The printer can print monochrome data with issuing this warning and changes the display to an Empty error for color data to print COLOR Solution Replace the cartridge of the toner to a new one Panel display identi fies that no display is provided DENSITY SHUTTER ERROR1 DENSITY COLOR CALIBRATION ERROR Varies Varies 7 TROUBLESHOOTING A density adjustment shutter error 1 The printer has the error in no user environments because when it is in the Shipping mode and the PU firmware detects this status the PU
237. th or V The setting for this option is incremented by pressing the ONLINE button and decremented by pressing the CANCEL button Note that when left set the setting 0000 endlessly prints pages When set to ON with the press of the OK button displays the information shown below Setting option for printing colors Moves its input position with or V The setting for each color is switched between ON and OFF by the press of the ONLINE or CANCEL button The panel display is restored to the previous one by pressing 2 COLOR M ON ON C ON K ON 44346001TH Rev 1 101 Oki Data CONFIDENTIAL 5 MAINTENANCE MENUS 4 With PRINT EXECUTE displayed on the lower display by the operation in step 2 pressing the OK button executes test printing by using the setting s made in steps 2 and 3 The test printing is cancelled by pressing the CANCEL button When detected in starting or performing the test printing an alarm shown in the Detail section of the following list is displayed on the operator panel stopping the printing for error detail refer to the operator panel display detail in section 5 3 2 14 where the messages displayed are different from those in PU test printing Panel Display Detail PAPER END No paper exists Pattern 3 Pattern 4 SELECTED TRAY SELECTED TRAY IS The selected tray is not NOT INSTALLED installed REMOVE PAPER An internal error of the OUT
238. the fuser unit Fuser unit lock lever Fuser unit lock lever blue 11 Install the image drum unit in the printer so as to situate the K toner cartridge toward the front of the printer Handle blue 12 Close the top cover 44346001TH Rev 1 161 Oki Data CONFIDENTIAL 7 5 2 3 Paper feed jam error code 391 1st tray 8 1 Jam occurs immediately after the power is turned on 1st tray Check item Check operation 3 1 1 Check condition of the paper running path Actions for NG results Paper running path of the front unit Open the front cover check if paper is not jammed in the paper running path Remove the jammed paper 3 1 2 Check condition of the mechanical parts Hopping sensor and IN sensor lever check Check the sensor lever shapes and operations for any problem Replace the sensor lever s with proper one s 3 1 3 Check condition of electrical parts Check the detection condition of the sensor signal Confirm that the sensor signals are normally detected by using the Maintenance Menu SWITCH SCAN function Replace the CU PU board or appropriate sensor s connection cord s Hopping sensor and IN sensor output level check Check the following signals by using the CU PU board HPSNS and RGSNS connector 16 HPSNS pin 2 Hopping sensor RGSNS pin 5 IN sensor Check that the above signal levels are chan
239. the new environment to get used to the new environment After that turn on the power again Before turn on the power touch the metal panel of the controller panel and the metal plate inside a printer to feel temperature increase inside a printer with human hands After confirmation that the printer temperature has increased close to the room temperature turn on the power again 44346001TH Rev 1 178 Oki Data CONFIDENTIAL 7 5 2 19 Connection diagram Photo Interrupter PCB IBB Dup Rear em Density Seneor Photo Interrupter m L3 oo Dup Front Belt Thermistor 1 REAR Cover 4 Photo Interrupter QteD1 LED2 Photo Interrupter WR Photo Interrupter Photo Interrupter Mh Photo Interrupter PEND Waste TonerFull Sensor um PCB DOD ac HOP CE B 3 gt D CoverOpen Motor FAN Front Swich L O m 2 35 5 55 2 Connector I 88 9 BS mo Option a 22 2 5 U lt 2 3 S 8 ps og e 004 O Environmental 222 Humidity sensor ID Fuse ID UNIT Photo Interrupter Cassette ColorReg Seneor Belt Fuse PCB EOE Film FG YHEADL
240. ubleshoot gt to troubleshoot problem problem see section see section 7 5 2 7 5 1 troubl mage trouble User troubleshooting flow no messages on to troubleshoot problem see section 7 5 3 7 5 1 LCD messages list Initializing Panel display identifies that no display is provided PLEASE WAIT Detail Displayed until the CU program is expanded in the RAM INITIALIZING Indicates the controller side is being initialized MENU RESETTING Indicates the EEPROM on the controller side is being reset The following is the conditions for the EEPROM to be reset The CU ROM is changed a CU firmware version mismatch is detected The destination is changed The EEPROM is forcedly initialized the System Maintenance menu OEM is set by a PJL command RAM CHECK Indicates the is being checked The ratio of the checked size to total size of the RAM is indicated in the second row WAIT A MOMENT NETWORK INITIAL Indicates network initialization is being performed FLASH CHECK Indicates information in unformatted resident option flash memory is being checked This message appears after such memory is detected and MAINTENANCE MENU FLASH FORMAT is executed in the System Maintenance menu This processing is transparent to users and this status occurs in no user environments 44346001TH Rev 1 127
241. user motor drive cable Check operation connection Check the connection condition of the cables Visually check whether the CU PU board DCHEAT connector 4 is connected half or inserted skewed or its cord assembly is improper 7 3 Paper unloading jam occurs in the middle of paper running path Check item Check operation 7 3 1 Motor operation check 7 TROUBLESHOOTING Actions for NG results Replace the cable with the good cable that normalizes the connection condition Actions for NG results Fuser motor Confirm that the fuser motor works normally by using the Motor amp Clutch Test of the self diagnostic mode Check if any load exists or not Replace the CU PU board the fuser motor or the fuser unit If any attempt of using new fuser unit as a trial is going to be made be sure to use the System Maintenance Menu FUSE KEEP MODE 44346001TH Rev 1 169 Oki Data CONFIDENTIAL 7 5 2 8 Two sided printing jam error code 370 371 372 373 383 8 1 Two sided printing jam occurs immediately after the power is turned on Check item Check operation 8 1 1 Check condition of the paper running path Actions for NG results Paper running path of the Duplex unit Check if paper is jammed or not in the paper running path Open the front cover and check if any paper remains in the Duplex feeder or not Open the rear cover and check i
242. w to remove the plate FG 4 Unlatch the four portions to detach the high voltage power supply board 5 4 REPLACEMENT OF PARTS 44346001TH Rev 1 70 Oki Data CONFIDENTIAL 4 2 17 Guide ejection assembly fuser connector 5 SG S assembly and color registration assembly Remove the left side cover the right side cover the rear cover and the top cover assembly Remove the CU PU PCB and the low voltage power supply Detach the guide ejection assembly D Remove the two silver colored screws 2 to detach the fuser connector assembly Remove the film PUCU board and the film power board 5 Remove the silver colored screw 8 to remove the image drum fan assembly 7 Remove the two silver colored screws 6 to remove the cover beam 9 and the plate beam 0 Remove the three silver colored screws 1 to remove the two torsion springs 12 and then the cover code 3 Remove the four silver colored screws to detach the color registration assembly 5 4 REPLACEMENT OF PARTS 44346001TH Rev 1 ragi 4 PARTS Oki Data CONFIDENTIAL 4 2 18 Frame MPT assembly and feeder assembly 1 Remove the left side cover the right side cover the rear cover the hopping motor the plate shield assembly the operator panel assembly the cover open switch and the frame MPT side Remove the RGSNS HPSNS
243. warning screen Security Alert pcenas dedi gestu changed by others However there is problem with the site s security certificate a The security certificate was issued by a company you have not chosen to trust View the certificate to determine whether you want to trust the certifying authority The security certificate date valid o of the page you are trying to view Do you want to proceed 44346001TH Rev 1 196 Oki Data CONFIDENTIAL 2 Onthe General tab of the displayed Certificate information window press the Install Certificate button Certificate s Genaral Details Certficetion Path 0 0 0 0 Certificate Information This CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issued to 10 37 177 198 Issued by 10 37 177 198 Valid from 10 25 2004 to 12 31 2049 instal Certficate ov Welcome to the Certificate Import Wizard This ward helps you copy certificates certificate trust Vets end certificate revocation ists from your disk to a store A certificate which is issued by certification authorky is confirmation of your identity and contains formation used to protect data or to establish secure network A certificate store
244. wer is turned on Multipurpose tray Check item Check operation 5 1 1 Check condition of the paper running path Actions for NG results Paper running path of the multipurpose tray Check if paper is jammed or not in the paper running path Remove the jammed paper b 1 2 Check condition of the mechanical parts IN sensor and WR sensor lever check Check the sensor lever shapes and operations for any problem Replace the sensor lever s with proper one s b 1 3 Check condition of electrical parts Check the detection condition of the sensor signal Confirm that the sensor signals are normally detected by using the SWITCH SCAN function of the self diagnostic mode Replace the CU PU board or appropriate sensor s or connection cord s In sensor and WR sensor output level check Check the following signals by using the CU PU board RGSNS connector 16 Pin 2 WR sensor Pin 5 IN sensor Confirm that the above signal levels change when the sensor lever is operated Replace the connection cable 44346001TH Rev 1 164 Oki Data CONFIDENTIAL 5 2 Jam occurs immediately after paper feed is started Multipurpose tray Check item Check operation 5 2 1 Check condition of the paper running path Paper running path of the multipurpose tray Check if paper is jammed or not in the paper running path Check item Actions for NG re
245. x 756 MB 128 MB Max 640 MB Supported OSes Windows Vista Windows Server 2008 Windows XP Windows Server 2003 Windows 2000 Japanese Version Mac OS 9 0 to 9 2 2 Mac OS X 10 3 9 to 10 5 Japanese Version See the system requirements for further information Windows Vista Windows Server 2008 Windows XP Windows Server 2003 Windows 2000 Japanese Version Mac OS X 10 3 9 to 10 5 Japanese Version See the system requirements for further information Print languages PostScript3 emulation PCL5c PCL XL emulation Internal fonts Interface USB supporting Hi Speed USB 100BASE TX 10BASE T 1 CONFIGURATION C530dn C330dn Print speed Color 1 26 pages minute A4 size plain at 600 x paper in copy mode 600 dpi or 10 pages minute postcards and 600 x 1200 label stocks dpi 12 pages minute 177g m2 152kg or more thick paper 14 pages minute duplex printing on A4 plain paper Monochrome 30 pages minute A4 plain paper in copy mode 10 pages minute postcards and label stocks 16 pages minute duplex printing on A4 plain paper Color 22 pages minute A4 size plain paper in copy mode 10 pages minute postcards and label stocks 12 pages minute 1899 2 163kg or more thick paper 12 pages minute duplex printing on A4 plain paper Monochrome 24 pages minute A4 plain paper in copy mode 10 pages minute postcards and label stocks
246. x unit clutch becomes on the paper is transferred by the duplex unit transport rollers 4 In a certain period of time after the rear end of the paper passes the eject rollers the fuser motor starts running counterclockwise and as a result of this the eject rollers can carry the next paper to the exit It changes from the state shown in Figure 2 8 to the state shown in Figure 2 7 The duplex unit transport rollers rotate in the same direction regardless of the running direction of the motor 5 The paper that is carried by the duplex unit transport rollers comes back to the route for paper feeding from a tray After that the paper is handled in the same way as paper fed from a tray for simplex printing 2 DESCRIPTION OF OPERATION Eject roller drive Fuser unit Heat roller drive Duplex unit transport roller Figure 2 7 Fuser unit Heat roller drive Eject sensor Fuser motor clockwise Duplex unit transport roller Figure 2 8 44346001TH Rev 1 24 2 DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL 7 Cover opening motions of the color registration sensor and the density sensor 1 As illustrated in Figure 2 9 when the solenoid is energized the link lever moves causing the cover of the color registration sensor and the density sensor to open 2 Asthe solenoid is de energized the spring pushes the cover causing the cover of the color registration sensor and

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